Podcasts about kiva systems

ABOUT THE GUEST(S)  Jon Schechter started with AutoStore in July 2020 and is responsible for driving market awareness focused on retail in North America. As a Business Development Manager, he partners with customers in their fulfillment journey to identify whether AutoStore is the right fit for them. Jon has been designing robotic-based fulfillment centers since 2008 with prior experience at Kiva Systems, Amazon, and RightHand Robotics. Jon studied Mechanical Engineering at MIT and holds an MBA from Harvard Business School.   HIGHLIGHTS[00:01:06] Jon's Journey in Warehouse Robotics[00:02:56] Early Stages of Automation[00:07:55] 3PLs and Automation Investments[00:14:28] The Importance of WMS in Automation[00:18:10] Understanding Bin Digging in ASRS QUOTES[00:06:53] "You can't build automation on top of no WMS."[00:08:54] "3PLs can be successful by partnering with customers to co-invest in automation."[00:10:46] "With labor environments today, I don't think you have a choice but to develop and invest in your own 3PLs."[00:11:26] "Employees don't want to push a cart. They don't want to walk down 10 miles a day to do their pick, pack and ship."[00:14:51] "It's not like you can go buy one of those things and bring it home and turn it on."[00:15:53] "You can't have a really well utilized automation system without a strong WMS underlying it." Find out more about Jon Schechter in the links below.https://www.linkedin.com/in/jonhschechter/This episode is sponsored by G&P Construction. If you're in need of top notch, all-inclusive Material handling solutions for logistics and commercial real estate, look no further than G&P Construction. Be sure to visit www.gandpconstruction.com to discover your one-stop shop for turnkey MHE integrations.

Throughout the fourth season of Theory and Practice, we explored emerging human-like artificial intelligence and robots. We asked if we could learn as much about ourselves as we do about the machines we use. The series has covered safety guardrails for AI, empathic AI communication, communication between minds and machines, robotic surgery, computers that smell, and using AI to understand human vision. The most recent episode with Google DeepMind's Dr. Clément Farabet illuminates how computers might demonstrate understanding and reasoning on par with humans. In the final episode, we reflect on investing in artificial intelligence's future with the leader of GV's Digital Investing Team, Dave Munichiello, who has a long-standing history with AI and robotics. Dave was an early technologist at Kiva Systems, purchased by Amazon and ultimately becoming Amazon Robotics. Over the past decade-plus at GV, Dave has been leading investments across two major categories: Platforms Empowering Developers (GitLab, Segment, Slack, RedPanda, etc) and Platforms Powering AI Systems (Determined, Modular, SambaNova, Snorkel AI, etc), along with others. Dave's first AI investment, Lattice (bought by Apple's Siri team) was seven years before the hype of generative AI. We asked, from a seasoned AI investor's perspective, where does AI hold the most promise? To answer this, Dave returns to the themes we've investigated over the last eight weeks — including AI trust and safety, which Google Health's Greg Corrado raised in the first episode. Together, we explore how AI will change how we work, the nature of jobs, and how an investing team with a culture focused on having more questions than answers is well positioned for AI's future.Dave rounds out the discussion with a picture of how artificial intelligence, with real-life use cases, will move research lab theory to real-world practice. He also walks us through his hopes for AI, including a world where humans and computers exist as co-pilots.Ultimately, Dave shares an optimistic and rational view of AI's future. “AI has the potential to democratize the very creation of technology," he reflects. "With AI-assistance, folks across the country will no longer need to rely on software programmers to solve everyday digital problems – they'll be able to create these tools themselves. That is incredibly exciting, and I'm honored to be a part of that journey."

Raffaello D'Andrea of Verity, Kiva Systems, and ETH Zurich joins Host Pieter Abbeel to discuss how drones misplace items and put on art shows. Subscribe to the Robot Brains Podcast today | Visit therobotbrains.ai and follow us on YouTube at TheRobotBrainsPodcast and Twitter @therobotbrains. Hosted on Acast. See acast.com/privacy for more information.

How does a venture firm approach investments in deep technology? Seth Winterroth is Partner at Eclipse Ventures, a VC firm that partners with exceptional entrepreneurs to build companies that redefine physical industries. Seth has nine years of experience in venture capital, serving as Associate at GE Ventures before he joined the team at Eclipse.  On this episode of Boost VC, Seth joins us to explore how Eclipse thinks about investing in emerging technologies, explaining how the team engages with customers and leverages internal expertise to identify high-magnitude market opportunities.  Seth shares his interest in robotics, discussing why the acquisition of Kiva Systems sparked his interest in this particular deep tech field and how he identified the opportunity to invest in 6 River Systems—the first deal he led at Eclipse.  Listen in for Seth's advice to young VCs on cultivating patience and responding to chaos with calm, engaging with founders in a way that's rational and devoid of fear. Topics Covered The thesis at Eclipse VenturesSmall teams of engineers solving hard development problemsIndustries that operate in physical world (80% of global GDP) How Seth thinks about investing in emerging technologyStart with markets, customer pain pointsFind specialist to develop n-of-1 solutionAdd traditional engineers with experience scaling technology What gets Seth excited about roboticsKiva Systems acquisition by Amazon sparked interestSaw market trends driving adoption of autonomous systems The success of Seth's first investment at Eclipse, 6 River SystemsRobotics company in supply chain logisticsAcquired for $500M by Shopify in 2019 How Seth identified the opportunity to invest in 6 River SystemsIdeal team profile and product differentiationGap in market to replace Kiva Systems Eclipse's institutional process of thesis developmentEngage with customers, purchasing decision-makersInternal engineering expertise to identify gaps Eclipse's internal venture equity programCases where did research but didn't find right opportunity Engineer storm vs. wait for lightning to strike What Eclipse does to win dealsBuild relationships with foundersProvide evidence of value-added capital The part of a deal Seth is most excited aboutFind high-magnitude market opportunity to match worldviewGo to partners with conviction and say THIS ONE What Seth would tell his 25-year-old selfBe patient, don't rush to have track record in ventureRespond to chaos with calm, be rational and devoid of fear What differentiates Eclipse from other venture firmsTackle category of economy traditional VCs shy away fromDeep involvement with companies to improve odds Seth's biggest accomplishments before age 20Live on own and travel worldSpend meaningful time with and learn from grandfather Connect with Seth Winterroth Eclipse Ventures https://eclipse.vc/Eclipse on LinkedIn https://www.linkedin.com/company/eclipse-vc/Eclipse on Twitter https://twitter.com/eclipseventures Seth on Twitter https://twitter.com/SethwinterrothSeth on LinkedIn https://www.linkedin.com/in/sethwinterroth/ Resources Kiva Systems Acquisition https://techcrunch.com/2012/03/19/amazon-acquires-online-fulfillment-company-kiva-systems-for-775-million-in-cash/Willow Garage https://www.businessinsider.com/a-look-back-at-willow-garage-2016-2DARPA Grand Challenge https://www.darpa.mil/about-us/timeline/-grand-challenge-for-autonomous-vehicles6 River Systems https://6river.com/Bright Machines https://www.brightmachines.com/BrightInsight https://brightinsight.com/Foxglove Studio https://foxglove.dev/Kevin Kelly's Blog ‘You Are Not Late' https://medium.com/message/you-are-not-late-b3d76f963142Richard Hamming's Talk ‘You and Your Research' https://www.youtube.com/watch?v=a1zDuOPkMSwTeam of Rivals: The Political Genius of Abraham Lincoln by Doris Kearns Goodwin https://www.amazon.com/Team-Rivals-Political-Abraham-Lincoln/dp/0743270754Lincoln https://www.imdb.com/title/tt0443272/ Connect with Boost VC Boost VC Website https://www.boost.vc/Boost VC on Facebook https://www.facebook.com/boostvc/Boost VC on Twitter https://twitter.com/BoostVCBoost VC on Instagram https://www.instagram.com/boost_vc/

Furán titkolózik az amerikai hivatal arról az objektumról, amely a Pentagon tisztviselője szerint idegen szonda is lehet Rakéta     2023-03-17 12:06:06     Tudomány USA Közigazgatás Pentagon Az információs szabadságról szóló amerikai törvény segítségével próbálták újságírók kideríteni, hogy mit tud az USA hivatalosan arról a jelentős felfedezésről, hogy 2014-ben egy csillagközi objektum becsapódott a Földbe. Ez az objektum egyébként az, ami a Pentagon AARO vezetője szerint egy idegen szonda is lehet. Egyelőre furán késlekedik a dokumen Több millió androidos mobil került veszélybe 24.hu     2023-03-17 08:53:39     Mobiltech Samsung Android A Samsungnak 90 napja volt a hiba megoldására, ezt azonban nem sikerült betartani. Olyan hatékony a Tesla mobil alkalmazása, hogy más kocsiját is el lehet vele vinni Bitport     2023-03-17 07:56:00     Mobiltech Kanada Tesla A kanadai Vancouverben történt a furcsa eset, ami annyival ijesztőbb, hogy a gyártó egyelőre teljes hallgatásba burkolózik. Óriási összegért vásárolja fel a T-Mobile Ryan Reynolds mobilszolgáltatóját PCWorld     2023-03-17 09:09:24     Mobiltech Ryan Reynolds T-Mobile A jelentős tulajdoni hányaddal bíró színész továbbra is a Mint Mobile arca marad. Retteghetnek a játékfejlesztők: a ChatGPT AI hamarosan nyugdíjazhatja őket… theGeek     2023-03-17 08:25:31     Gaming Nyugdíj ChatGPT OpenAI Tech Hírek – Egy fejlesztő az OpenAI ChatGPT-4 segítségével kevesebb mint egy perc alatt a semmiből készít egy videójátékot, az új technológia erejét demonstrálandó. Itt a jövő, hiszen egy fejlesztő a ChatGPT-4 segítségével kevesebb mint egy perc alatt képes volt egy komplett, teljesen működőképes játék kódját elkészíteni. Úgy tűnik, hogy a Microso Egy Holdnál is közelebbi aszteroida haladt el a Föld mellett in.hu     2023-03-17 13:21:01     Tudomány Világűr Meteor Az éjszaka folyamán egy hatalmas aszteroida haladt el a Föld mellett. Méreteit és haladási irányát tekintve a szakértők azonnal felfigyeltek rá. Pályájának egy bizonyos pontján közelebb volt hozzánk, mint a Hold. Íme minden, amit tudni érdemes erről az űrszikláról!A 2023 EY aszteroida nagyjából 240 ezer kilométeres távolságba közelített meg minket, Hogyan válasszunk minden igénynek megfelelő számítógépházat? Player     2023-03-17 09:06:09     Infotech Egyáltalán nem mindegy, hogy milyen külső rejti az alaplapot és más fontos kiegészítőket, az esztétika mellett sok kulcsfontosságú részletre kell figyelnünk, hogy ne nyúljunk mellé a döntés során. Az EP azt szeretné, hogy 2028-tól minden új épület kibocsátásmentes legyen Öko-drive     2023-03-17 13:06:09     Tudomány Európai Parlament Strasbourg Minden új épületnek 2028-tól kibocsátásmentesnek kell lennie, ennek a követelménynek a hatóságok tulajdonában álló, illetve az általuk használt vagy üzemeltetett új épületekre már 2026-tól érvényesnek kell lennie - szögezték le az Európai Parlament (EP) képviselői kedden, az EP strasbourgi plenáris ülésén elfogadott álláspontjában. Indiában nyit Apple-üzemet a Foxconn IT Business     2023-03-17 09:03:21     Cégvilág Infotech USA Telefon Apple Okostelefon India iPhone Tajvan Amerikai megrendelő, tajvani gyártó, indiai üzem: igazán multikulturális üzleti folyamat eredményeként készülhetnek az új Apple AirPod fülhallgatók. A tajvani székhelyű Foxconn már eddig is az Apple legnagyobb beszállítójának számított, hiszen az iPhone okostelefonok 70 százalékát építette össze. A mostani azonban az első AirPod-megrendelés, melyet A tagállami hatóságoknak alaposan ki kell vizsgálniuk a jogellenes megfigyelésekre vonatkozó állításokat Mínuszos     2023-03-17 07:33:43     Infotech Európai Bizottság Uniós biztos Az Európai Bizottság elvárja, hogy az illetékes tagállami hatóságok teljes mértékben éljenek hatáskörükkel, és alaposan vizsgálják ki a jogellenes megfigyelési tevékenységekre vonatkozó állításokat, és állítsák helyre az állampolgárok bizalmát – jelentette ki Mairead McGuinness uniós biztos. McGuinness abban a plenáris vitában szólalt fel, amelyet Kezdődik: otthonokba költöznek az ipari robotok newtechnology.hu     2023-03-17 04:33:09     Cégvilág Robot Mostantól az ember nappalija, konyhája és hálója is ahhoz hasonlóan automatizálható lehet, mint egy modern logisztikai alkalmazásokkal felszerelt raktár vagy műhely. A földön automatikusan guruló platformokkal mozgatható polcok és polcrendszerek ötletével évtizedekkel ezelőtt állt elő a Kiva Systems – emlékeztet az IEEE Spectrum, hozzátéve, hogy az Kristályokat találtak az űrben magyar kutatók 24.hu     2023-03-17 13:51:54     Tudomány Világűr A kutatók kristályos szilikátokat azonosítottak, valamint az élet kialakulásához szükséges gázmolekulák jeleit is észlelték. A NASA végre bemutatta a Hold-misszióhoz készített, vadiúj űrruháit in.hu     2023-03-17 07:57:01     Tudomány Világűr NASA A NASA eltökélt célja, hogy a következő években ismét embert juttasson a Holdra. Az utolsó holdraszállás óta évtizedek teltek el, így nem csoda, hogy számos változtatást kellett eszközölni. Az űrügynökség most bemutatta vadonatúj űrruháit, melyekben az asztronauták dolgozhatnak majd a misszió során.Az Artemis-misszió következő szakaszaiban már embe

Furán titkolózik az amerikai hivatal arról az objektumról, amely a Pentagon tisztviselője szerint idegen szonda is lehet Rakéta     2023-03-17 12:06:06     Tudomány USA Közigazgatás Pentagon Az információs szabadságról szóló amerikai törvény segítségével próbálták újságírók kideríteni, hogy mit tud az USA hivatalosan arról a jelentős felfedezésről, hogy 2014-ben egy csillagközi objektum becsapódott a Földbe. Ez az objektum egyébként az, ami a Pentagon AARO vezetője szerint egy idegen szonda is lehet. Egyelőre furán késlekedik a dokumen Több millió androidos mobil került veszélybe 24.hu     2023-03-17 08:53:39     Mobiltech Samsung Android A Samsungnak 90 napja volt a hiba megoldására, ezt azonban nem sikerült betartani. Olyan hatékony a Tesla mobil alkalmazása, hogy más kocsiját is el lehet vele vinni Bitport     2023-03-17 07:56:00     Mobiltech Kanada Tesla A kanadai Vancouverben történt a furcsa eset, ami annyival ijesztőbb, hogy a gyártó egyelőre teljes hallgatásba burkolózik. Óriási összegért vásárolja fel a T-Mobile Ryan Reynolds mobilszolgáltatóját PCWorld     2023-03-17 09:09:24     Mobiltech Ryan Reynolds T-Mobile A jelentős tulajdoni hányaddal bíró színész továbbra is a Mint Mobile arca marad. Retteghetnek a játékfejlesztők: a ChatGPT AI hamarosan nyugdíjazhatja őket… theGeek     2023-03-17 08:25:31     Gaming Nyugdíj ChatGPT OpenAI Tech Hírek – Egy fejlesztő az OpenAI ChatGPT-4 segítségével kevesebb mint egy perc alatt a semmiből készít egy videójátékot, az új technológia erejét demonstrálandó. Itt a jövő, hiszen egy fejlesztő a ChatGPT-4 segítségével kevesebb mint egy perc alatt képes volt egy komplett, teljesen működőképes játék kódját elkészíteni. Úgy tűnik, hogy a Microso Egy Holdnál is közelebbi aszteroida haladt el a Föld mellett in.hu     2023-03-17 13:21:01     Tudomány Világűr Meteor Az éjszaka folyamán egy hatalmas aszteroida haladt el a Föld mellett. Méreteit és haladási irányát tekintve a szakértők azonnal felfigyeltek rá. Pályájának egy bizonyos pontján közelebb volt hozzánk, mint a Hold. Íme minden, amit tudni érdemes erről az űrszikláról!A 2023 EY aszteroida nagyjából 240 ezer kilométeres távolságba közelített meg minket, Hogyan válasszunk minden igénynek megfelelő számítógépházat? Player     2023-03-17 09:06:09     Infotech Egyáltalán nem mindegy, hogy milyen külső rejti az alaplapot és más fontos kiegészítőket, az esztétika mellett sok kulcsfontosságú részletre kell figyelnünk, hogy ne nyúljunk mellé a döntés során. Az EP azt szeretné, hogy 2028-tól minden új épület kibocsátásmentes legyen Öko-drive     2023-03-17 13:06:09     Tudomány Európai Parlament Strasbourg Minden új épületnek 2028-tól kibocsátásmentesnek kell lennie, ennek a követelménynek a hatóságok tulajdonában álló, illetve az általuk használt vagy üzemeltetett új épületekre már 2026-tól érvényesnek kell lennie - szögezték le az Európai Parlament (EP) képviselői kedden, az EP strasbourgi plenáris ülésén elfogadott álláspontjában. Indiában nyit Apple-üzemet a Foxconn IT Business     2023-03-17 09:03:21     Cégvilág Infotech USA Telefon Apple Okostelefon India iPhone Tajvan Amerikai megrendelő, tajvani gyártó, indiai üzem: igazán multikulturális üzleti folyamat eredményeként készülhetnek az új Apple AirPod fülhallgatók. A tajvani székhelyű Foxconn már eddig is az Apple legnagyobb beszállítójának számított, hiszen az iPhone okostelefonok 70 százalékát építette össze. A mostani azonban az első AirPod-megrendelés, melyet A tagállami hatóságoknak alaposan ki kell vizsgálniuk a jogellenes megfigyelésekre vonatkozó állításokat Mínuszos     2023-03-17 07:33:43     Infotech Európai Bizottság Uniós biztos Az Európai Bizottság elvárja, hogy az illetékes tagállami hatóságok teljes mértékben éljenek hatáskörükkel, és alaposan vizsgálják ki a jogellenes megfigyelési tevékenységekre vonatkozó állításokat, és állítsák helyre az állampolgárok bizalmát – jelentette ki Mairead McGuinness uniós biztos. McGuinness abban a plenáris vitában szólalt fel, amelyet Kezdődik: otthonokba költöznek az ipari robotok newtechnology.hu     2023-03-17 04:33:09     Cégvilág Robot Mostantól az ember nappalija, konyhája és hálója is ahhoz hasonlóan automatizálható lehet, mint egy modern logisztikai alkalmazásokkal felszerelt raktár vagy műhely. A földön automatikusan guruló platformokkal mozgatható polcok és polcrendszerek ötletével évtizedekkel ezelőtt állt elő a Kiva Systems – emlékeztet az IEEE Spectrum, hozzátéve, hogy az Kristályokat találtak az űrben magyar kutatók 24.hu     2023-03-17 13:51:54     Tudomány Világűr A kutatók kristályos szilikátokat azonosítottak, valamint az élet kialakulásához szükséges gázmolekulák jeleit is észlelték. A NASA végre bemutatta a Hold-misszióhoz készített, vadiúj űrruháit in.hu     2023-03-17 07:57:01     Tudomány Világűr NASA A NASA eltökélt célja, hogy a következő években ismét embert juttasson a Holdra. Az utolsó holdraszállás óta évtizedek teltek el, így nem csoda, hogy számos változtatást kellett eszközölni. Az űrügynökség most bemutatta vadonatúj űrruháit, melyekben az asztronauták dolgozhatnak majd a misszió során.Az Artemis-misszió következő szakaszaiban már embe

In the news today, we talk about the breaking story about the impact of Silicon Valley Bank being closed and put into receivership by the FDIC and the impact that this is likely to have on technology startups and the VCs that support their growth. This rapidly evolving situation is likely to have repercussions for the tech industry the remainder of the year. Unrelated to the SVB story, we also interview Rylan Hamilton, co-founder and CEO of 6 River Systems about his start in robotics with Kiva Systems and how he started and built 6 River Systems into a leading AMR manufacturer that's now a major part of the Shopify family.

Olyan történt a Nap felszínén, amit eddég még nem láttunk PCWorld     2023-02-15 06:09:04     Infotech A naphurok jelenségét még csak most kezdik kutatni, ezért volt nagy élmény ez az észlelés. Új otthoni tévészolgáltatást indít a Yettel Digital Hungary     2023-02-15 07:09:02     Mobiltech Yettel Új, otthoni tévészolgáltatást indít a Yettel, amely révén az otthoni internettel együtt immár teljes körű otthoni ajánlatokat nyújt ügyfeleinek. Az otthoni tévézésre szánt Yettel TV szolgáltatás február 14-től nyílt tesztidőszakkal indul: a szolgáltató ügyfelei 3 hónapig 0 forintos havidíjért próbálhatják ki, akár 93+3 tévécsatornát kínáló csomagba Mutatjuk mikor indulhat az ingyen napelemes pályázat ismét Öko-drive     2023-02-15 04:39:04     Tudomány Pályázatok Fűtés Napelem A 100 százalékban vissza nem térítendő lakossági napelemes pályázat a kormány tájékoztatása szerint a tavasszal indulhat újra. Komoly változások jönnek a lakossági napelemes pályázatban – számol be a Portfolio. A programban 100 százalékos vissza nem térítendő támogatást nyújtanak az alacsony jövedelmű háztartásoknak a napelemes és fűtéskorszerűsíté Videón, ahogy egy idegen csillagrendszerben keringenek a bolygók a csillagjuk körül Player     2023-02-15 04:57:05     Infotech Világűr Mindegyik planéta nagyobb a mi Naprendszerünk legnagyobb bolygójának számító Jupiternél. Megvették a Vodafone – egy részét IT Business     2023-02-15 11:15:08     Cégvilág Infotech Részvény Befektető Vodafone A Liberty Global, amely az ITV és a Virgin Media O2 befektetője, hétfőn közölte a befektetőkkel, hogy mintegy 5 százalékos részesedést szerzett a Vodafone-ban. Az akció indokául azt hozták fel, hogy szerintük a Vodafone-részvények alulértékeltek.   John Malone, a Liberty Global elnöke (akit "kábelcowboy"-nak becéznek az ICT-piaci viselkedése miatt) Az áldozatok teljes anyagi kivéreztetése a cél a disznóvágás-átveréseknél Rakéta     2023-02-15 11:00:03     Tudomány Átverés Egyre kifinomultabb módon próbálják meg kiforgatni a teljes vagyonukból a gyanútlan internetezőket az úgynevezett disznóvágás-átverésekkel. Ráadásul gyakran maguk az elkövetők is áldozatok. Több mint 30 elnökválasztásba nyúlt bele egy izraeli hackercsapat G7     2023-02-15 11:46:27     Infotech Hitel Izrael Hacker Cambridge Analytica Dezinformációk terjesztése, politikai ellenfelek hiteltelenítése, megfigyelés – a Cambridge Analytica botránya óta nem látott ügyet göngyölített fel egy nemzetközi oknyomozó újságírókból álló csoport. Látványos bolygóegyüttállás lesz a jövő héten Mínuszos     2023-02-15 08:33:32     Tudomány Egyszerre három égitest: a Vénusz, a Jupiter és a Hold együttállása figyelhető meg az égbolton február 22-én alkonyat után. A Svábhegyi Csillagvizsgáló közleménye szerint este hat óra körül különösen esztétikus hármas együttállásban gyönyörködhetünk: a bő kétnapos, vékony holdsarlót alulról a ragyogó Esthajnalcsillag, felülről pedig a fényes Jupite Csillagászok egy elszabadult szupermasszív fekete lyuk nyomaira bukkantak​ in.hu     2023-02-15 12:24:01     Tudomány Világűr Egy kutatócsoport elemzései szerint egy elszabadult szupermasszív fekete lyuk száguld az intergalaktikus térben. A jelenséget kitúrhatták a galaxisából, így most céltalanul halad, közben pedig fényes nyomvonalat hagy hátra. Mi taszíthatta el ekkora távolságba és hogyan tudták észlelni?A felfedezés nem egy eltervezett kutatás végeredménye. A szakért Figyelmeztető jel volt a cseljabinszki meteor 24.hu     2023-02-15 15:16:15     Tudomány Világűr Meteor Tíz éve egy 18 méter átmérőjű objektum semmisült meg az oroszországi Cseljabinszk felett. Kezdődik: otthonokba költöznek az ipari robotok okosipar.hu     2023-02-15 05:13:58     Infotech Cégvilág Robot Mostantól az ember nappalija, konyhája és hálója is ahhoz hasonlóan automatizálható lehet, mint egy modern logisztikai alkalmazásokkal felszerelt raktár vagy műhely. A földön automatikusan guruló platformokkal mozgatható polcok és polcrendszerek ötletével évtizedekkel ezelőtt állt elő a Kiva Systems – emlékeztet az IEEE Spectrum, hozzátéve, hogy az Megokosodott a 6G IT Business     2023-02-15 13:15:02     Mobiltech Rádió Mesterséges intelligencia Nokia Két, kulcsfontosságú technológiai mérföldkövet ért el a Nokia, az NTT DOCOMO, INC. és az NTT a 6G felé vezető úton. Implementálták a mesterséges intelligencia (AI) és a gépi tanulás (ML) képességét a rádiós interfészbe, gyakorlatilag tanulási képességet adva a 6G rádióknak. Továbbá kihasználják az új szub-THz spektrumot a hálózati kapacitás növelés Eszeveszett tempóban forgatja fel a technológia a HR szakmát: a mesterséges intelligencia, a VR, és az automatizáció is hasít Karrier Trend     2023-02-15 10:53:15     Karrier Mesterséges intelligencia A gazdasági bizonytalanság miatt az idei évre némi lassulást jósolnak a szakértők a nemzetközi HR technológiai piacon főként az elmúlt évekhez képest. A középtávú előrejelzések szerint viszont 2030-ra elérheti a

Olyan történt a Nap felszínén, amit eddég még nem láttunk PCWorld     2023-02-15 06:09:04     Infotech A naphurok jelenségét még csak most kezdik kutatni, ezért volt nagy élmény ez az észlelés. Új otthoni tévészolgáltatást indít a Yettel Digital Hungary     2023-02-15 07:09:02     Mobiltech Yettel Új, otthoni tévészolgáltatást indít a Yettel, amely révén az otthoni internettel együtt immár teljes körű otthoni ajánlatokat nyújt ügyfeleinek. Az otthoni tévézésre szánt Yettel TV szolgáltatás február 14-től nyílt tesztidőszakkal indul: a szolgáltató ügyfelei 3 hónapig 0 forintos havidíjért próbálhatják ki, akár 93+3 tévécsatornát kínáló csomagba Mutatjuk mikor indulhat az ingyen napelemes pályázat ismét Öko-drive     2023-02-15 04:39:04     Tudomány Pályázatok Fűtés Napelem A 100 százalékban vissza nem térítendő lakossági napelemes pályázat a kormány tájékoztatása szerint a tavasszal indulhat újra. Komoly változások jönnek a lakossági napelemes pályázatban – számol be a Portfolio. A programban 100 százalékos vissza nem térítendő támogatást nyújtanak az alacsony jövedelmű háztartásoknak a napelemes és fűtéskorszerűsíté Videón, ahogy egy idegen csillagrendszerben keringenek a bolygók a csillagjuk körül Player     2023-02-15 04:57:05     Infotech Világűr Mindegyik planéta nagyobb a mi Naprendszerünk legnagyobb bolygójának számító Jupiternél. Megvették a Vodafone – egy részét IT Business     2023-02-15 11:15:08     Cégvilág Infotech Részvény Befektető Vodafone A Liberty Global, amely az ITV és a Virgin Media O2 befektetője, hétfőn közölte a befektetőkkel, hogy mintegy 5 százalékos részesedést szerzett a Vodafone-ban. Az akció indokául azt hozták fel, hogy szerintük a Vodafone-részvények alulértékeltek.   John Malone, a Liberty Global elnöke (akit "kábelcowboy"-nak becéznek az ICT-piaci viselkedése miatt) Az áldozatok teljes anyagi kivéreztetése a cél a disznóvágás-átveréseknél Rakéta     2023-02-15 11:00:03     Tudomány Átverés Egyre kifinomultabb módon próbálják meg kiforgatni a teljes vagyonukból a gyanútlan internetezőket az úgynevezett disznóvágás-átverésekkel. Ráadásul gyakran maguk az elkövetők is áldozatok. Több mint 30 elnökválasztásba nyúlt bele egy izraeli hackercsapat G7     2023-02-15 11:46:27     Infotech Hitel Izrael Hacker Cambridge Analytica Dezinformációk terjesztése, politikai ellenfelek hiteltelenítése, megfigyelés – a Cambridge Analytica botránya óta nem látott ügyet göngyölített fel egy nemzetközi oknyomozó újságírókból álló csoport. Látványos bolygóegyüttállás lesz a jövő héten Mínuszos     2023-02-15 08:33:32     Tudomány Egyszerre három égitest: a Vénusz, a Jupiter és a Hold együttállása figyelhető meg az égbolton február 22-én alkonyat után. A Svábhegyi Csillagvizsgáló közleménye szerint este hat óra körül különösen esztétikus hármas együttállásban gyönyörködhetünk: a bő kétnapos, vékony holdsarlót alulról a ragyogó Esthajnalcsillag, felülről pedig a fényes Jupite Csillagászok egy elszabadult szupermasszív fekete lyuk nyomaira bukkantak​ in.hu     2023-02-15 12:24:01     Tudomány Világűr Egy kutatócsoport elemzései szerint egy elszabadult szupermasszív fekete lyuk száguld az intergalaktikus térben. A jelenséget kitúrhatták a galaxisából, így most céltalanul halad, közben pedig fényes nyomvonalat hagy hátra. Mi taszíthatta el ekkora távolságba és hogyan tudták észlelni?A felfedezés nem egy eltervezett kutatás végeredménye. A szakért Figyelmeztető jel volt a cseljabinszki meteor 24.hu     2023-02-15 15:16:15     Tudomány Világűr Meteor Tíz éve egy 18 méter átmérőjű objektum semmisült meg az oroszországi Cseljabinszk felett. Kezdődik: otthonokba költöznek az ipari robotok okosipar.hu     2023-02-15 05:13:58     Infotech Cégvilág Robot Mostantól az ember nappalija, konyhája és hálója is ahhoz hasonlóan automatizálható lehet, mint egy modern logisztikai alkalmazásokkal felszerelt raktár vagy műhely. A földön automatikusan guruló platformokkal mozgatható polcok és polcrendszerek ötletével évtizedekkel ezelőtt állt elő a Kiva Systems – emlékeztet az IEEE Spectrum, hozzátéve, hogy az Megokosodott a 6G IT Business     2023-02-15 13:15:02     Mobiltech Rádió Mesterséges intelligencia Nokia Két, kulcsfontosságú technológiai mérföldkövet ért el a Nokia, az NTT DOCOMO, INC. és az NTT a 6G felé vezető úton. Implementálták a mesterséges intelligencia (AI) és a gépi tanulás (ML) képességét a rádiós interfészbe, gyakorlatilag tanulási képességet adva a 6G rádióknak. Továbbá kihasználják az új szub-THz spektrumot a hálózati kapacitás növelés Eszeveszett tempóban forgatja fel a technológia a HR szakmát: a mesterséges intelligencia, a VR, és az automatizáció is hasít Karrier Trend     2023-02-15 10:53:15     Karrier Mesterséges intelligencia A gazdasági bizonytalanság miatt az idei évre némi lassulást jósolnak a szakértők a nemzetközi HR technológiai piacon főként az elmúlt évekhez képest. A középtávú előrejelzések szerint viszont 2030-ra elérheti a

Rob Stevens is one of the people that I consider to be on my personal Board of Directors, who's made some fantastic introductions and opened up others doors along the way–including helping me with getting guests for this podcast.  We met on the heels of his successful 7 year run at Kiva Systems, which culminated in a $775M acquisition by Amazon Robotics back in 2012. He then led sales, marketing and business development at 2 more successful start-ups (both acquired) and is now advising other early-stage Founders on their go-to-market strategies.  Something I found particularly interesting is how he navigated his way to leading 4 major functions within 5 start-ups, including sales, marketing, product, and professional services.  In this episode, we cover how he developed that breadth of skill and what he learned along the way that he is now sharing with his clients.

Welcome to Surviving Tomorrow, a podcast, newsletter, and publication that helps you navigate life in an age of democratic destruction, ecological collapse, and economic irrelevance, available for FREE on Substack, Spotify, Apple Podcasts, Facebook, and Youtube.Jeff Bezos controls Amazon. And Whole Foods. And The Washington Post. And IMDB, Zappos, Souq, Blue Origin, Kiva Systems, Alexa, DPReview, Fabric.com, Woot, Goodreads, Twitch, Audible, Elemental, Quidsi, Annapurna Labels, Accept, Living Social, Twilio, HomeGrocer, Bill Me Later, eZiba, BankBazaar, Kozmo, Ionic, Songza, and Wine.com. Plus he has VC stakes in Lookout, Juno, Grail, Workday, Vessel, Domo, Fundbox, Stack Overflow, Everfi, Remitly, Rethink Robotics, General Fusion, MakerBot, Unity Biotech, General Assembly, Business Insider, Google, Uber, Airbnb, and Twitter. And he's working on acquiring MGM. Plus he owns at least eight mansions and 100,000+ acres, a bunch of penis-shaped rockets, and a $500,000,000 hyper-yacht.Bernard Arnault controls LVMH, which has swallowed more than seventy of its competitors, including Dior, Fendi, Givenchy, Dom Pérignon, Loius Vuitton, Moët & Chandon, Marc Jacobs, Stella McCartney, Loro Piana, Princess Yachts, Bulgari, Sephora, and Tiffany & Co.Warren Buffett's Berkshire Hathaway owns massive chunks of nearly fifty companies including Apple, Amazon, Amex, Bank of America, Chevron, Kraft, Mastercard, Sirius, Visa, Wells Fargo, P&G, Johnson & Johnson, Dairy Queen, Fruit of the Loom, GM, Merck, T-Mobile, GEICO, and Coca-Cola, which itself has eaten more than 400 competing drink companies.Blackrock, which owns a piece of 5,480 companies including Apple, Microsoft, Amazon, Facebook, Google, Nvidia, Tesla, JP Morgan, Paypal, Home Depot, Disney, Exxon, Pfizer, Pepsi, AT&T, Nike, Walmart, McDonald's, Costco, and Netflix, just bought Reese Witherspoon's media company for $900 million, adding to its $9 trillion Smaug-like horde.It makes you wonder when monopolists will stop growing larger and larger.And then one day it occurs to you…They will not stop until they are stopped.The factsThere are now 2,755 billionaires on the planet, not including “royalty” and dictators.In the year 2000, they controlled less than $1 trillion.Today, they control more than $13.1 trillion.13.5X in a generation.And they've grown their wealth by $5.5 trillion during the pandemic so far.The world's richest eight men now own more than the bottom 4 billion.On the flip side, there's never been so many people experiencing suffering and deprivation in human history:Systemic inequality pushed 200+ million people into poverty and cost women around the world at least $800 billion in lost income in 2020.690 million people go to bed hungry every night (and the number is rising by 16 million per year.)5.5 million people are moving into slums per month.2.3 million children die from malnutritionment every year.Clearly, there is no limit to the depth of poverty and deprivation to which our global society will allow humans to fall — never forget that millions of children are still trafficked for rape annually and that nine million people die from starvation each year — yet somehow elite individuals are allowed to amass unlimited plenty in a world of deprivation?It begs the question: Is it moral and right for us to allow individuals to hoard extreme wealth in the face of overwhelming widespread poverty, documented democratic subversion, and environmental catastrophe?If humanity saw itself as the global family that it truly is, it would be morally impossible to not limit the amount that one family member could control while another suffered and died.“Earned” wealthIt is impossible for an individual to legitimately earn a billion dollars.If someone earned $100 per hour — more than enough for anyone to live in luxurious comfort — in order to truly earn a billion dollars, they'd have to work 40 hours per week, 50 weeks per year, for five thousand years.So how is a billion dollars actually amassed?By skimming a profit off the backs of untold others:off the workers they employoff the suppliers they squeezeoff the carcasses of the competitors they destroy with monopolyoff the planet they unsustainably extract fromoff the governments from which they gain subsidies and advantagesoff the stable societies they sell to while evading taxationoff the democracies whose rules they change at willoff the shareholders they dupeHow is the ability to skim achieved? Through unfair advantage and privilege.It is impossible to “work hard, save, and invest” your way to a billion dollars.Let's be crystal clear: billionaires don't “create jobs.” They extract value — time, talent, creativity, effort — from others at an industrial scale.Decentralize everythingHere's a short thought experiment.Which is better: 2,755 billionaires and their $13.1 trillion, each monopolizing roughly one industry apiece and subverting democracy, or 131,000 centa-millionaires in competition?How about 1,310,000 deca-millionaires?Or 13,100,000 millionaires?13.1 million millionaires would do far more for the economy in terms of spending, hiring, diffusing power, avoiding democratic destruction, increasing competition, and sparking innovation.Are there truly enough benefits to the global population to merit supporting the costs of maintaining billionaires? Surely not. No rational person can make the argument that 2,755 billionaires are globally preferable to having 13.1 million more millionaires, or 131 million more workers each controlling a $100K stake in the businesses wherein they constitute all of the wealth-creation.“But those poor billionaires are just rich on paper!”Sychophants for the ultra-elite are quick to cry out that most billionaires don't actually have $1,000,000,000+ sitting in a Scrooge McDuck-style vault. Their wealth is usually tied up in shares of the companies they almost always undemocratically control.But these people don't understand how billionaires work.Billionaires borrow colossal amounts of cheap debt against those paper shares, and let inflation devalue that debt over time.So you and I — the real taxpayers in society — end up footing the bill as the money-printing machine devalues our actual-earned money.We need a more equitable pre-distribution of ownership, wealth, and opportunity.Mathematical doomI believe — as do most of the working masses and the desperate poor — that it is morally wrong and utterly inhumane to be a billionaire whilst millions starve and billions suffer.Full stop.To paraphrase the Bible: “The poor will always be among us because the rich will always be above us.”The world and planet can't afford to support billionaires anymore.Corporatism is a gross inefficiency and major source of economic inequality; it is anti-democracy; it is ecological unsustainability.We should replace it with an economy of sole proprietors, partnerships, cooperatives, not-for-profits, and for-benefits — all the wealth to all the workers — massively diverse, all competing and cooperating and innovating within a body of economic law that enforces ecological sustainability (as defined by biology) and economic fairness (as defined by real democracy.)If we don't, we're mathematically doomed.Charting our trajectory to zeroWhen will billionaires stop amassing more wealth?The answer is clear:They won't.Our total global wealth is currently $431 trillion.In the past twenty years, billionaires have grown their wealth by 13.5X, to $13.1 trillion, far outpacing the poor and total growth in global wealth.At their current pace, billionaires will control $176 trillion in twenty years and $2.3 quadrillion in forty.You read that right: If we do not stop them, billionaires will control the entire globe's resources within our lifetime.From there, it's simply a game of thrones to determine which few families will survive.In the winner-take-all economy, elites will not stop until they are stopped.Why can't voter-shoppers fathom this fact?The solution is frightfully simpleIt's a radical idea that will be common sense to future generations:Individual private wealth must be limited.That's right: No more billionaires.Every dollar over $1 billion in net worth will be taxed at 100% or placed in a commons trust.As one Redditor put it:Once you reach $999,999,999 we give you a plaque that says, “congratulations, you won capitalism,” and we name a dog park after you.A global Billionaire Ban will have wonderful implications for protecting democracy and making the economy more robust and fair. Obviously, democracy can argue over the exact number for our new global limit — 10 million, 100 million, even 1 billion — so long as we agree on the underlying fundamental that private wealth must have an upper limit.Older right-leaning white men will now scream “Communism! Socialism!” while failing to realize this piece is not advocating central ownership or central control of the economy. That's what billionaires are working on.We need to reform our economic system. We need a more equitable pre-distribution of ownership, wealth, and opportunity, and we desperately need democratic limits to protect against monopoly and wealth hoarding.This isn't optional for the survival of our species: it's now required for the survival of all species.We need to move quickly.In the time it took you to read this article, the world's billionaires gained $62 million while sixty people moved into slums and thirty children died of hunger.How many more people must suffer and die before we re-structure the global economy for widest-spread well-being? Get full access to Surviving Tomorrow at www.surviving-tomorrow.com/subscribe

Jeff Bezos controls Amazon. And Whole Foods. And The Washington Post. And IMDB, Zappos, Souq, Blue Origin, Kiva Systems, Alexa, DPReview, Fabric.com, Woot, Goodreads, Twitch, Audible, Elemental, Quidsi, Annapurna Labels, Accept, Living Social, Twilio, HomeGrocer, Bill Me Later, eZiba, BankBazaar, Kozmo, Ionic, Songza, and Wine.com. Plus he has VC stakes in Lookout, Juno, Grail, Workday, Vessel, Domo, Fundbox, Stack Overflow, Everfi, Remitly, Rethink Robotics, General Fusion, MakerBot, Unity Biotech, General Assembly, Business Insider, Google, Uber, Airbnb, and Twitter. And he's working on acquiring MGM. Plus he owns at least eight mansions and 100,000+ acres, a bunch of penis-shaped rockets, and a $500,000,000 hyper-yacht.Bernard Arnault controls LVMH, which has swallowed more than seventy of its competitors, including Dior, Fendi, Givenchy, Dom Pérignon, Loius Vuitton, Moët & Chandon, Marc Jacobs, Stella McCartney, Loro Piana, Princess Yachts, Bulgari, Sephora, and Tiffany & Co.Warren Buffett's Berkshire Hathaway owns massive chunks of nearly fifty companies including Apple, Amazon, Amex, Bank of America, Chevron, Kraft, Mastercard, Sirius, Visa, Wells Fargo, P&G, Johnson & Johnson, Dairy Queen, Fruit of the Loom, GM, Merck, T-Mobile, GEICO, and Coca-Cola, which itself has eaten more than 400 competing drink companies.Blackrock, which owns a piece of 5,480 companies including Apple, Microsoft, Amazon, Facebook, Google, Nvidia, Tesla, JP Morgan, Paypal, Home Depot, Disney, Exxon, Pfizer, Pepsi, AT&T, Nike, Walmart, McDonald's, Costco, and Netflix, just bought Reese Witherspoon's media company for $900 million, adding to its $9 trillion Smaug-like horde.It makes you wonder when monopolists will stop growing larger and larger.And then one day it occurs to you…They will not stop until they are stopped.The factsThere are now 2,755 billionaires on the planet, not including “royalty” and dictators.In the year 2000, they controlled less than $1 trillion.Today, they control more than $13.1 trillion.13.5X in a generation.And they've grown their wealth by $5.5 trillion during the pandemic so far.The world's richest eight men now own more than the bottom 4 billion.On the flip side, there's never been so many people experiencing suffering and deprivation in human history:* Systemic inequality pushed 200+ million people into poverty and cost women around the world at least $800 billion in lost income in 2020.* 690 million people go to bed hungry every night (and the number is rising by 16 million per year.)* 5.5 million people are moving into slums per month.* 2.3 million children die from malnutrition every year.Clearly, there is no limit to the depth of poverty and deprivation to which our global society will allow humans to fall — never forget that millions of children are still trafficked for rape annually and that nine million people die from starvation each year — yet somehow elite individuals are allowed to amass unlimited plenty in a world of deprivation?It begs the question: Is it moral and right for us to allow individuals to hoard extreme wealth in the face of overwhelming widespread poverty, documented democratic subversion, and environmental catastrophe?If humanity saw itself as the global family that it truly is, it would be morally impossible to not limit the amount that one family member could control while another suffered and died.“Earned” wealthIt is impossible for an individual to legitimately earn a billion dollars.If someone earned $100 per hour — more than enough for anyone to live in luxurious comfort — in order to truly earn a billion dollars, they'd have to work 40 hours per week, 50 weeks per year, for five thousand years.So how is a billion dollars actually amassed?By skimming a profit off the backs of untold others:* off the workers they employ* off the suppliers they squeeze* off the carcasses of the competitors they destroy with monopoly* off the planet they unsustainably extract from* off the governments from which they gain subsidies and advantages* off the stable societies they sell to while evading taxation* off the democracies whose rules they change at will* off the shareholders they dupeHow is the ability to skim achieved? Through unfair advantage and privilege.It is impossible to “work hard, save, and invest” your way to a billion dollars.Let's be crystal clear: billionaires don't “create jobs.” They extract value — time, talent, creativity, effort — from others at an industrial scale.Decentralize everythingHere's a short thought experiment.Which is better: 2,755 billionaires and their $13.1 trillion, each monopolizing roughly one industry apiece and subverting democracy, or 131,000 centa-millionaires in competition?How about 1,310,000 deca-millionaires?Or 13,100,000 millionaires?13.1 million millionaires would do far more for the economy in terms of spending, hiring, diffusing power, avoiding democratic destruction, increasing competition, and sparking innovation.Are there truly enough benefits to the global population to merit supporting the costs of maintaining billionaires? Surely not. No rational person can make the argument that 2,755 billionaires are globally preferable to having 13.1 million more millionaires, or 131 million more workers each controlling a $100K stake in the businesses wherein they constitute all of the wealth-creation.“But those poor billionaires are just rich on paper!”Sychophants for the ultra-elite are quick to cry out that most billionaires don't actually have $1,000,000,000+ sitting in a Scrooge McDuck-style vault. Their wealth is usually tied up in shares of the companies they almost always undemocratically control.But these people don't understand how billionaires work.Billionaires borrow colossal amounts of cheap debt against those paper shares, and let inflation devalue that debt over time.So you and I — the real taxpayers in society — end up footing the bill as the money-printing machine devalues our actual-earned money.We need a more equitable pre-distribution of ownership, wealth, and opportunity.Mathematical doomI believe — as do most of the working masses and the desperate poor — that it is morally wrong and utterly inhumane to be a billionaire whilst millions starve and billions suffer.Full stop.To paraphrase the Bible: “The poor will always be among us because the rich will always be above us.”The world and planet can't afford to support billionaires anymore.Corporatism is a gross inefficiency and major source of economic inequality; it is anti-democracy; it is ecological unsustainability.We should replace it with an economy of sole proprietors, partnerships, cooperatives, not-for-profits, and for-benefits — all the wealth to all the workers — massively diverse, all competing and cooperating and innovating within a body of economic law that enforces ecological sustainability (as defined by biology) and economic fairness (as defined by real democracy.)If we don't, we're mathematically doomed.Charting our trajectory to zeroWhen will billionaires stop amassing more wealth?The answer is clear:They won't.Our total global wealth is currently $431 trillion.In the past twenty years, billionaires have grown their wealth by 13.5X, to $13.1 trillion, far outpacing the poor and total growth in global wealth.At their current pace, billionaires will control $176 trillion in twenty years and $2.3 quadrillion in forty.You read that right: If we do not stop them, billionaires will control the entire globe's resources within our lifetime.From there, it's simply a game of thrones to determine which few families will survive.In the winner-take-all economy, elites will not stop until they are stopped.Why can't voter-shoppers fathom this fact?The solution is frightfully simpleIt's a radical idea that will be common sense to future generations:Individual private wealth must be limited.That's right: No more billionaires.Every dollar over $1 billion in net worth will be taxed at 100% or placed in a commons trust.As one Redditor put it:Once you reach $999,999,999 we give you a plaque that says, “congratulations, you won capitalism,” and we name a dog park after you.A global Billionaire Ban will have wonderful implications for protecting democracy and making the economy more robust and fair. Obviously, democracy can argue over the exact number for our new global limit — 10 million, 100 million, even 1 billion — so long as we agree on the underlying fundamental that private wealth must have an upper limit.Older right-leaning white men will now scream “Communism! Socialism!” while failing to realize this piece is not advocating central ownership or central control of the economy. That's what billionaires are working on.We need to reform our economic system. We need a more equitable pre-distribution of ownership, wealth, and opportunity, and we desperately need democratic limits to protect against monopoly and wealth hoarding.This isn't optional for the survival of our species: it's now required for the survival of all species.The Christian response to wealth inequalityWhat's incredibly disturbing about the wealth inequality discussion is how callous many Christians have become to the plight of the poor.As if the riches of the wealthy matter more to our God than the survival of the poor!Luke 3:11 is perhaps the most economically-convicting verse in Scripture:“Whoever has two tunics is to share with him who has none, and whoever has food is to do likewise.”Clearly, God is not in favor of infinite wealth accumulation. Regardless of what reasonable limitations secularist governments place on private wealth, surely God always calls His family to a higher standard of generosity and stewardship.Mark 14:7 says that “the poor will always be among us”… but that's only because the rich will always be above us.Do you where there weren't any poor people? In the Acts 2 church, when those of means rejected the temptation to accumulate infinite wealth and instead sold assets to help others. And according to Acts 4:34, “There were no needy people among them.”That's the power of Christians who actually obey Scripture… what a testament such a church would be to their community!Christians live by a principle that transcends all secular economic schemes. When it comes to finances, we express our faith with one principle: From each according to his ability, to each according to his need.When we align our financial thinking with the Bible's, we end up using all of our abilities for His glory, and He meets all of our needs, not just as individuals, but as a community. After all, unlike the individualist anti-culture in which we find ourselves, we profoundly understand that we're all in this thing together.We need to move quickly.In the time it took you to listen to this episode, the world's billionaires gained $62 million in wealth, while sixty people moved into slums and thirty children died of hunger.How many more people must suffer and die before we re-structure the global economy — or at least our local church community — for widest-spread wellbeing?Thanks for listening to Future Faith. We are 100% follower-supported, so please head over to jaredbrock.com to become a gospel patron.If you think this episode is important, informative, or provocative, all I ask is that you email the link to your friends or share it on social media. Get full access to Future Faith at jaredbrock.substack.com/subscribe

Locus Robotics is globally leading provider of collaborative mobile robots and warehouse automation solutions. The founders were early adopters of robotics technology to improve warehouse productivity. We have two of those founders on today's episode of the BVL.digital Podcast: Mike Johnson, President, COO, Co-Founder and Al Dekin, Co-Founder and SVP of Locus Robotics. The US-based company has very ambitious plans for the European market. Together with our host Boris Felgendreher Mike and Al discuss the following topics: - How the founders were first inspired by early generation Kiva robots in 2008 - The early days and successes at Quiet Logistics, the tech-enabled 3PL Mike and Al founded - How Mike and Al experienced Amazon's acquisition of Kiva Systems and the consequences for their business - How the removal of Kiva from the market created the momentum for launching Locus Robotics - The evolution of collaborative robots over time - How e-commerce has evolved and created new challenges and pressures for fulfillment operations - State-of-the-art collaborative robots in 2021 - What's the special sauce, the core differentiator of Locus Robotics - The value of the data being generated in the warehouse and how it can be leveraged - The importance of robot-human interaction: How the warehouse associates interact with the collaborative robots - Integrating multiple systems inside the warehouse - Plans for the expansion into Europe - The war for talent heating up - The future outlook on collaborative robots and on Locus Robotics - and more For more information about Locus Robotics: https://locusrobotics.com/ For more information about BVL.digital: https://bvl-digital.de/ For more information about BVL: https://www.bvl.de/

The Quiet 3PF Story with Bruce Welty  Joe Lynch and Bruce Welty discuss Bruce's entrepreneurial journey and the Quiet 3PF story. Quiet 3PF is a best in class fulfillment services company used by leading retail and digitally native vertical brands (including high growth and category-defining brands like Away). About Bruce Welty Bruce Welty is the founder and vice chairman at Quiet 3PF. He has been a pioneer and visionary in automating warehouses since before the Internet. Mr. Welty has built, bought and sold some of the industry’s most innovative companies. His clients include companies ranging from Fortune 500s to e-Commerce startups. Quiet 3PF now ships a GMV in excess of $1.5 billion of e-commerce merchandise each year. Quiet, an early user of warehouse robotics could no longer utilize Kiva Systems, Inc.’s robotic solution after Amazon’s purchase of Kiva. Mr. Welty designed and built a new replacement robot, spinning the product into a company called Locus Robotics, now the premier warehouse robotics company in the world. He holds 30 patents and has been interviewed on CBS/60 Minutes and is a frequent guest on CNN, CNBC, Fox News and Bloomberg News. Mr. Welty is a frequent guest lecturer at the Harvard Business School. About Quiet 3PF Quiet 3PF partners with leading brands to deliver agile and scalable inventory optimization and fulfillment solutions. We use strategic real estate planning to design warehouses in close proximity to consumers and retailers, better enabling same-day and next-day delivery. Our best-in-class technology helps companies ranging from digitally native to omnichannel brands scale quickly while maintaining unprecedented order accuracy and a premium customer experience. Quiet is jointly owned by Greenfield Partners, a property investment and logistics specialist, and Related Companies LP, a real estate and lifestyle company known for large-scale neighborhood developments. Learn More About the Quiet 3PF Story with Bruce Welty Bruce Welty Quiet 3PF Other Podcast Interviews with Founders  Jill Clifford and the FreightPlus Story Ted Alling and the Access America Story The Emerge Story with Andrew Leto Charlie Saffro and the CS Recruiting Story Will Chu and the Vector Story Nicole Glenn and the Candor Expedite Story Jason Traff and the Shipwell Story Greg Price and the Shipwell Story Kevin Nolan and the Nolan Transportation Group Story The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

No que consiste o patrimônio dele (Aquisições e Investimentos) - Aquisições 1) Amazon Se você mora debaixo de uma pedra... A Amazon é uma empresa multinacional de tecnologia com foco no e-commerce, computação em nuvem, streaming e inteligência artificial. É considerada uma das cinco grandes empresas de tecnologia, junto com Google, Apple, Microsoft e Facebook. Hoje, Bezos tem 11% da Amazon (sendo que ele tinha 16% da empresa antes do seu divórcio). Sendo que, dentro da Amazon, existem diversas outras empresas: Whole Foods: é uma rede de supermercados multinacional dos Estados Unidos que comercializa produtos naturais/orgânicos; Zappos: é um varejista on-line de calçados e roupas muito famosa nos EUA; Twitch: um dos principais sites de streaming do mundo; Kiva Systems: que virou a Amazon Robotics, é uma empresa que desenvolveu um sistema de automação robótica que a Amazon usa dentro dos seus centros logísticos; Audible: é um vendedor e produtor de entretenimento de áudio falado, informações e programação educativa na Internet. Audible vende audiobooks, programas de rádio e TV, e versões em áudio de revistas e jornais; E muitas outras... 2) Blue Origin Em 2000, Jeff Bezos fundou a Blue Origem, uma empresa privada de astronáutica (ramo da ciência e da técnica que se ocupa com máquinas projetadas para operarem fora da atmosfera terrestre, sejam elas tripuladas ou não tripuladas. Em outras palavras, é a ciência e a tecnologia do voo espacial.) Ele é o único acionista da empresa e não aparenta ter intenção de vender parte do seu negócio, o que dificulta ter noção do valor da empresa. O ponto é: a Blue Origin é uma aposta de Bezos para o longo prazo. Ele financia a empresa com a venda de cerca de US $ 1 bilhão por ano em ações da Amazon. Desde 2002, ele vendeu cerca de US $ 14 bilhões em ações da Amazon para financiar a Blue Origin 3) Washington Post Certo dia, numa entrevista, Jeff Bezos fez uma afirmação polêmica dizendo que “as pessoas não queriam pagar por notícias e que a mídia impressa estava seguindo o caminho dos dinossauros, estaria morta em 20 anos.” 1 ano depois dessa entrevista, em 2013, Bezos pagou US$ 250 milhões pelo Washington Post (o jornal de maior circulação publicado em Washington, DC). - Investimentos Além de tudo isso, Jeff Bezos tem o que eles chamam de “Bezos Expeditions”, uma empresa que é exclusivamente responsável por gerenciar os seus investimentos pessoais. Twitter, Uber, Airbnb são alguns desses investimentos. Ele foi um dos primeiros acionistas da Google, quando investiu US $ 250 mil em 1998. Esse investimento resultou em 3,3 milhões de ações do Google, no valor de US $ 3100 milhões hoje. Ele também investiu na Unity Biotechnology, uma empresa de pesquisa de extensão de vida que espera retardar ou parar o processo de envelhecimento.

一、无处不在的服务 在我们的生活中，处处都是服务。比如，政府提供军事、教育、司法、治安等服务。再比如，通信、运输、银行、公用事业等用来支撑其他服务的基础性服务。 若按照占GDP总值来看，2007年，美国GDP总值80%由服务业贡献。 2013年，中国服务业的GDP第一次超越制造业。2018年，中国服务业GDP占比达到51.6%。像北京这样的大都市，80%的GDP都是由服务业贡献的。 1. 服务的定义 服务是指在服务提供者和用户之间建立的产生经济价值的互动过程，其不只存在于第三产业，也存在于制造业。 据说，世界上最早的空调压缩机、冰箱压缩机专利都属于美国开利公司，他们有很多空调装在千家万户。他们思考，每个家庭都有空调，但用户喜欢的是制冷，而不是机器本身。 因此，开利建立“制冷”的认知后，产生了全新的商业模式，即空调在安装后不属于用户，而是依然属于开利。 在这种新的商业模式下，开利和用户间签订的是制冷的服务合同。当空调机出现故障后，最先着急的一定是开利。因为一旦产品服务中断，开利就要想尽一切办法来恢复产品服务。 2. 服务主导逻辑 这件事情和这几年非常重要的一个概念“服务型制造”关联了起来，也就是说，制造业也要重新思考如何以顾客为中心。这一逻辑的背后其实就是服务主导逻辑。 服务主导逻辑中有两条关键的论断：第一，所有经济都是服务经济。第二，产品是满足人们某种需求的载体。 但要注意，产品仅是载体，不是最终目的。所以，服务主导型的逻辑是：一切要围绕着用户为中心。 3.思维的转变决定了方法的变革 一直以来，星巴克的服务模式都是通过把烘焙好的咖啡配送到各门店，用户下单后现场打磨制作。 上世纪九十年代，星巴克继任者CEO霍华德·舒尔茨为了提高效率、降低成本，将烘焙好的咖啡豆集中打磨成咖啡粉，配送到门店进行冲饮。这样，不仅缩短了流程，还可以发挥机器的规模效应。 2000年前后，星巴克重新恢复配送咖啡豆到门店。因为，咖啡豆在打磨的过程中会释放一种香气，这是咖啡店服务体验不可或缺的组成部分。这就是一切从顾客的角度出发。 我们需要围绕顾客的体验来设计服务，而不是一味的提高效率或者降低成本，这就是服务主导型的逻辑带来的思维转变，它同样会引发整体方法的变革。 二、服务创新的四个视角 1.网络视角 ① 低成本网络 案例1：联邦快递 联邦快递的创始人弗雷德·史密斯在电子工程学中学到一个概念“集线盒”，在这个盒子里可以完成任意两条线路间的导通。他通过类比思考，是否可以在短时间完成全美的快件交换。 后来，联邦快递通过全美网络转运中心孟菲斯，实现了这一想法。如今，它已覆盖全世界200多个国家。 同时，这样的低成本网络具有非常强的可扩展性。若我们想追加服务某城市，只需链接到孟菲斯即可。因此，我们要从自身网络结构角度去寻求更低成本的网络。 案例2：Deliv 美国创意公司Deliv是一个平台，大众可以自愿申请加入，通过培训后，就可以成为平台专属司机。平台会根据订单的物流路径匹配最合适的司机进行配送服务。这个模式有点类似中国的滴滴、闪送。 在这个模式中，移动互联起到了重要作用。通过移动互联平台，可以将服务供应方和需求方直接联系在一起，从而得以实时反馈个体的消息。 低成本平台，实现了共享经济存在的合理性。其竞争力是通过算法来完成供应和需求的高效匹配，将竞争能力发生迁移。它的原理是：模式上连接供需，带来能力上依赖智能。② 跨组织网络为了提升快递的末端配送效率，顺丰会将包裹放在离用户最近的7-11便利店中。 在零售业中，消费者的购买分为计划内购买和计划外购买两种类型。计划内购买是消费的原始动机，计划外购买是进店后临时产生的额外购买需求。 7-11通过顺丰的合作，既可以让客户取到包裹，又可以获得额外客流。对用户而言，可以选择合适的时间取包裹。这就形成了三赢的解决方案。 从需求的角度，有时我们不需要自己建设与组织资源，而是可以通过合作的方式来建立跨组织网络资源的协同和配合，实现共赢。 ③ 高效运营网络 早期，亚马逊是一家网上书店。在2000年前后，亚马逊推出在线集市，将积累的用户转变为卖家，形成全新的B2C商业模式。 一般而言，实体店会倾向于卖畅销书。因为，“冷门书”的销量不高，还占用了书店的运营成本。其他的“冷门书”很多，但销售单量不高，就像拖着长尾巴的巨大市场。唯有将书籍的运作成本降到足够低，才能覆盖长尾市场。 亚马逊将大量书籍通过在线集市呈现在线上书架中，大幅压低运作成本，覆盖长尾市场后成为用户优选的第一平台。这就是长尾市场带来的独特竞争力。 当用户想付费购买书籍时，亚马逊为了进一步拉低书籍操作成本，会即买即印，再寄给用户。后来，亚马逊推出阅读器，直接从数据端将书库送到用户手中。 其实，亚马逊创新背后的核心逻辑是通过不断压低书籍的运作成本，完成长尾市场的覆盖。 当亚马逊卖书成功后，扩充定位到电商市场。面对海量订单，亚马逊通过小商品运营中心的流程和设计，快速从仓库里将商品拣选出来，将效率做到极致，完成商业模式的支撑。若亚马逊网站上缺货，采购人员会向供应商下订单。通过平台计算仓库位置、出库时间、送达时间，快速将其拣选出来并上架。 首先，人员的走动，是巨大的浪费。在亚马逊的仓库里，货物上架逻辑虽是随意摆放，但货品都是扫码上架，上架人员只需根据行走路线随意摆放货品，缩短拣货距离。 同时，通过亚马逊后台系统的计算将订单与拣货员进行分配，让上架人员可以用最快的速度完成工作。 其次，亚马逊通过将所有订单分为单件商品和多件商品两种类型，分为两条流水线进行工作。 除此之外，亚马逊在流水线上设置了包裹的自动测重程序，保证运行的高效和高质量。 在几年前，亚马逊收购了Kiva Systems公司的机器人仓储系统，让机器人扛着货架来找人，致力于减少人员走动。同时，亚马逊也在不断测试无人机递送系统，期待着颠覆整个电商服务。 当我们在洗衣服时发现洗衣粉快用完时，只需按下洗衣粉logo旁边白色的按钮，亚马逊就可以实现配送到家服务。亚马逊的创新核心就是，当用户消费动机最强时，可以制定一个毫无障碍的解决方案。 因此，我们需要思考如何创造价值，用来支撑全新场景，并给予相应技术支持。 亚马逊真正关心的是不变的东西，即人们永远希望以更低的价格、更快的速度，拿到更好的商品。因此，我们需要还原到如何给用户创造价值来思考创新。 ④ 线上还是线下 这些年，线上平台有很强的竞争力，对线下实体店造成很多冲击。 对用户而言，在线上，会有更丰富、更有价值的产品信息与用户点评。同时，线上不需要很多实体员工，成本低，商品定价也低。这是线上的优势。 之所以现在实体店还未消亡，是因为线下的实体体验感，可以做到人与人之间的情感交互，这是线上无法替代的。 从这样的视角出发，我认为有3大创新趋势。 第一，线下向线上靠拢。 多年前，谷歌所倡导的google glass是可以增强现实的眼镜。戴上这个眼镜，可以自动捕获餐厅的大众点评信息到镜片上，即将线上信息抓取下来叠加到线下真实场景上。 第二，线上线下融合。 在传统服务业中，当用户接近实体店时，只有产业随时关注这个用户，才能捕获其到达，并提供定制化服务。 但当智能手机可以和实体店传感器通讯装置自动完成通讯时，企业就可以感知顾客的到达，进一步获取用户的消费行为偏好等信息，这样就可以做定制化推荐。 比如，将显示器制作成一个窗户，人们不仅可以通过窗户看到海景，还能听到海浪拍打沙滩的声音。若厌烦海景，可以随时切换成其他类型的风光。 随着显示技术不断，可以让很多实体场景嵌入装置，将虚拟信息呈现出来，从而创造出前所未有的线下场景氛围。 再比如，苏宁易购和其线下店构成线上线下直接融合，线上线下同价，实体店变成了产品的体验中心。类似的还有美国的一家服装店，通过线上订购、预约线下店进行量体裁衣，提供定制化服务。 第三，线上向线下靠拢。 美国有一款《第二人生》的游戏，每个人都可以选择角色、衣服、房子、家具、职业等。 2012年，我们模拟了线下购物的社交场景。两个学生在不同房间里分别扮演对应的虚拟人物，在虚拟购物空间里一起购物，并实时进行语音交互。 在现实中，用户在线下与朋友一起购物是快乐的，大家可以相互鼓励、评头论足，但线上购物比较孤独。通过虚拟现实技术，可以大幅提升线上购物体验。 2.资源视角 ① 让信息成为资产 多年前，我与UPS（美国联合包裹运送服务公司）的大中华区负责人交流时，我当时问他：UPS虽然是国际物流和快递标杆企业，但是使用成本比较高，如何让中国零散的中小企业成为你的客户？他说：李老师，我给你举个例子，UPS在服务中国某中小珠宝首饰制造商时，发现其需求是想快速开拓欧美海外市场。于是，UPS将其在欧洲和美国的上百万客户信息共享给它，并提供覆盖全球跨境的供应链金融服务。 通过他这样说，我发现：首先，我们要关注已有信息如何转化成可以开拓的新市场资源，并为客户提供差异化服务。其次，当我们和竞争对手不在同一维度竞争时，我们可能会有更高的溢价权。 如今，大数据已成为非常重要、非常热门的工具。比如，网飞公司通过数据分析挖掘出美剧《纸牌屋》的重要要素，将其组合起来重新翻拍，取得巨大成功。 大数据，可以帮助我们从海量的数据中挖掘用户的偏好。但大数据也有一个天然的致命缺陷：无法超越顾客。 因为现在分析的数据都是已发生事情的记录，若连顾客都不知道下一代产品和服务是什么，大数据也不会知道。 让信息成为资产，我们还需关注信息化在服务系统中会重新发挥其全新的作用。 以前，拉斯维加斯赌场里的老虎机都是用钱换钢镚儿。到了2000年前后，用户需要先办酒店储值卡并存钱，插卡后才能玩老虎机。若用户赢了，机器会模拟钱币叮当的声音，并改变卡里的数字。 当女士玩了一下午的老虎机，由于没赢几把心情不好。这时大堂经理会送这位女士一份免费的自助海鲜大餐。当她吃完后会一举忘掉下午输钱的苦恼，继续回去输钱。通过插卡的信息系统，可以协助服务管理者实时观察每个用户的心理状态，不仅可以给服务管理者在中间干预用户的机会，也会在出现异常状况时及时响应、提前判断。 ② 将优势转化为市场 当亚马逊的服务器管理能力、存储能力或运算能力超出其自身电商的业务需求，就可以将其独立出来变成全新的业务板块——亚马逊的云服务（AWS）。 如今，亚马逊的云服务给集团带来的利益，占整个公司的25%-30%。 在已有的业务板块中，要想做好业务，需要建设各环节的能力。但当某一环节能力超越自身需求时，不妨将其拆分出来形成全新的市场机会。这就是优势转化思维。 ③ 资源共享不是伪命题 如今，做菜也进入共享经济体系中。在北京，有一个项目叫做“回家吃饭”，即社区阿姨将厨艺与时间共享给忙碌的白领。 事实上，我们的生活中还有大量的闲置资源可以被共享。比如Uber的业务范围在不断形成自然地延伸，既可以共享出行，又可以帮人送货，还可以协助送餐。 Uber延伸的业务正是其传统的专车业务，利用原有信息系统供需匹配，通过智能化算法完成更好的调度。 3.需要视角 ① 从需要到需求 作为服务管理者，可能经常关心的是需求。需求的本质是需要。对比需求和需要，判断商业价值非常关键的指标是“高频入口”。如今，买菜做饭已成为每天都发生的高频事件，其商业价值不容忽视。 需要转化成需求，中间有个动机和选择的过程。若我们要深入研究和挖掘人的所有需要和需求，会受到个人偏好、当下情绪、社交推荐等影响。 本质上讲，社区团购是社交推荐的极致发挥。通过对比各服务提供商在价格、口碑、可靠性等若干方面的表现，用户再做出最终选择。 ② 从满意到惊喜 在这里，我想跟大家分享顾客服务满意的五个要素。 第一个要素，可靠性。当我们遇到极端天气时，航班经常会被延误和取消。因此，对比航空和高铁，显然高铁的服务可靠性会更好。可靠性就是高铁服务的重要竞争优势。 第二个要素，响应性。当用户有问题时，我们需要第一时间聆听，并且快速拿出解决方案。 很多人认为海底捞的服务非常好，很大程度上源自于海底捞一线人员的响应性。当餐厅发生服务问题时，一线服务员拥有免单权。免单权背后的逻辑就是提高响应性。 第三个要素，保证性。保证性，即企业服务是否让人放心且有保证。为了让用户吃得放心，肯德基、麦当劳的餐盘下会铺着一张纸，纸上会印着炸制食品用的油的购买渠道、控制温度、报废流程等。 第四个要素，移情性。移情性，指的就是共情，即能否站在对方角度想问题。比如在航空服务中，当我们开灯看书后睡着了，空姐会帮助关灯，利于你休息。这就是典型的移情性。 第五个要素，有形性。服务很多时候是无形的。比如坐地铁的本质是位移，但车站中的灯箱美观度、通道宽敞性、座椅舒适度都会影响用户心情，也会影响用户的服务体验。 每个人享受服务前会先产生对服务的期望值，当用户真正体验服务后，会产生对服务的感知水平。 当用户感知的服务超过期望的服务水平时，叫做质量惊喜。反之，则是服务失败。满意和不满意，是比较得来的，而不是一个绝对值。 面对这个不等式，作为一个服务管理者，我们希望用户对于服务的感知水平越高越好。若用户对服务水平期望越低，顾客就不会选择你了。因此，最佳的状态是让用户对服务期望略低于他对服务的感知。 用户的期望主要来自于五个方面：口碑、个人需要、过往经历、价格、广告。对方评价服务的好坏，就会建立用户对你的期望值。 对于用户没有体验过的服务，若定价很高，还是会有很多人去享受该服务，且认为这个服务值得体验。 同时，广告宣传会严重影响用户期望。若企业在广告宣传中承诺的卖点在现实中做不到，就会让用户的感知低于期望，这样很容易发生服务失败。因此，我们一定要注意服务期望的合理控制。 ③ 请“上帝”参与设计 请上帝参与设计，也就是如何了解用户的需要。在荷兰阿姆斯特丹的一个机场，我看到了类似体育场看台的绿色休息区。在漂亮的灯箱休息区中，还有用茶壶和茶杯的形状做成的桌子。 在登机口处，机场设置了多个长桌，每个座位面前都有一个电源插座，便于用户充电。机场还配置了图书馆，图书馆中的灯光都是柔和的，并在每个座位前配置iPad。 因为荷兰的外号是“海上马车夫”，在荷兰皇家博物馆机场分馆中，会有一个木制的三桅大帆船供游客观赏。 在帆船周边还有三面墙的商品，画着男士头像的墙摆的全是雪茄，画着女士头像的墙摆的全是巧克力。这样可以调动用户强烈的消费动机，使其感觉消费的是历史和文化。 当用户在沙发上休息时，会有机场工作人员会给你一支笔，向你发出机场改建计划邀请。在用户等待飞机起飞的时间，工作人员搜集了用户待机时的兴趣爱好。 当用户迷茫时，工作人员会用三行场景小贴画调动用户兴趣，用户可以将贴纸撕下粘到合适的位置。于是，贴纸就成为了用户需求调查问卷的重要工具，这也是真正超越用户的工具。机场通过两个阶段完成了用户需求的调查。第一阶段，给用户一支笔，让用户自己设计。第二阶段，用三行小贴画的丰富场景来启发、突破用户的思维限制，构建一个全新的机场。 如今，在创新创业领域，“设计思维”是非常关键的概念。设计思维的核心理念分为三个部分：商业空间、技术空间和人的空间。 这三个部分的交集处就是体验。体验，才是创新的空间。在商业和技术上都可行，又能满足人们渴望的全新体验，就是设计思维。 国际上两大主流权威的设计思维流派是：德尔夫特模型；斯坦福模型。 德尔夫特模型的核心逻辑是：不直接从旧产品思考新产品的样子，而是向上挖掘互动层级，看产品和人的互动背景。 当完成这一系列的创新解构后，再去探讨未来的环境下产品和人的互动模式。当全新的互动模式设计出来后，产品也就出来了。 斯坦福模型的核心逻辑是将创新分成六个步骤，共情、定义、设想、原型、测试、实施。 假设后几步是快速迭代、反馈快速的原型逻辑，其最核心的是第一步——共情。 斯坦福的设计思维有完整的工具：共情地图。在共情地图中的中间有一个小人，就是共情的顾客。他的每个器官对应的空白区就是每个感官的思维。然后通过头脑风暴小团队的讨论，假想自己是顾客，将所见、所听、所想等各方面写下来，来总结其痛点和渴望。 4.文化视角 直到今天，西南航空在全美航空客运市场占有率第一，连续几十年盈利，且客户服务水平超高。 之所以西南航空能做到这一切，核心要回溯到其组织文化：如果你能够帮助你的乘客享受准时、低票价、美好的飞行旅程到达他们的目的地，乘客就是你最忠诚的顾客。 很多服务业企业都有自己的企业文化，但只有真正落实到企业战略和运营中，才能让文化产生效益，让文化得到用户认可。 对于西南航空来说，为了满足低票价，他们充分拆解在航空服务中最大的成本来源，通过一系列的做法降低不必要成本，一部分让利给员工，一部分让利给顾客，让他们享受低票价。 在员工招聘需求中，西南航空将“幽默感”明确其中。因为用户的乘机体验也是一种前所未有的有趣探索。 三、服务设计和创新的原理、方法 1.原体验 现在的环境充满了工业化，在这种情况下，我们会不断地想回溯原始状态，这种体验定义为原体验。 ① 原产地 新疆哈密有一个非常有趣的“777计划”。在七月七，哈密瓜会从田间被摘下来，坐着波音737飞机到用户家中的餐桌时间不超过7小时，这叫“777计划”。 这个哈密瓜不是你想买就能买到的，而是必须在它还是小瓜苗时购买认领，且会有一个摄像头盯着这个瓜的生长。用户可以随时在远程看到自己的瓜长成什么样。 当我们坚信看到的商品就是来自于源头产地，对过程了解得也很清楚，就建立了非常独特的原体验。 ② 原文化 中国大量的文化被挖掘出来，比如茶文化，现在又重新被大众认知、体验。 ③ 原工艺 有一次，我在青岛啤酒博物馆中看到一百年前的啤酒的生产流程（如何罐装、如何清洗、如何酿造）。当我们看到这样一些原始场景，甚至是当年的设备的时候，你会对这个品牌产生很强的信心、好奇感以及独特的品牌认知。 ④ 原记忆 很多人看到印刷着“为人民服务”的杯子，都会产生某一个时代的重新回忆。同样，长沙的文和友就是按照七十年代的老长沙街区改造出来的。在文和友吃饭，体验的就是穿越几十年前的状态。这不仅是好奇，背后还有非常强大的心理学原理（兰格实验）做支撑。 ⑤ 原基因 当我们看到优美的风景，会感到非常舒适。当我们听到森林、海浪的声音，会觉得有助于睡眠。其实，这是在人们深层次的基因层带来的愉悦感。 ⑥ 原材料五个橙子或其它果汁品牌，让用户能看到橙子的原始状态，大幅度降低服务业的“感知风险”（让用户觉得确实是鲜榨的）。 2.再设计 再设计，有一个重要的理念叫已知事物的陌生化。 我们常用的卫生纸基本都是圆卷的，而设计师的核心想法是方卷卫生纸不容易拽，提醒用户节约用纸。 在日常生活中，我们对太多东西都已司空见惯，想象不到其变化模式。所以，不妨将其陌生化，重新思考它还能做到什么。 商业亦是如此。比如一个考试平台，发现很多用户在用在线考试，但活跃度不好。因为大家认为考试是要集体进行的。于是，他们重新设计将其变为轻量化学习，结果大幅提高员工的参与度，并有实际效果。 3.多样化 日本有家非常有名的茑屋书店，他们会按照场景将实体商品、书籍、音乐、DVD等各要素来摆设，带给用户多样化的体验。用户不仅是买书，还可以围绕主题体验各个实物，并付费购买。 当有了充分的多样化后，整个系统才有生命力。 谢谢大家。

一、无处不在的服务 在我们的生活中，处处都是服务。比如，政府提供军事、教育、司法、治安等服务。再比如，通信、运输、银行、公用事业等用来支撑其他服务的基础性服务。 若按照占GDP总值来看，2007年，美国GDP总值80%由服务业贡献。 2013年，中国服务业的GDP第一次超越制造业。2018年，中国服务业GDP占比达到51.6%。像北京这样的大都市，80%的GDP都是由服务业贡献的。 1. 服务的定义 服务是指在服务提供者和用户之间建立的产生经济价值的互动过程，其不只存在于第三产业，也存在于制造业。 据说，世界上最早的空调压缩机、冰箱压缩机专利都属于美国开利公司，他们有很多空调装在千家万户。他们思考，每个家庭都有空调，但用户喜欢的是制冷，而不是机器本身。 因此，开利建立“制冷”的认知后，产生了全新的商业模式，即空调在安装后不属于用户，而是依然属于开利。 在这种新的商业模式下，开利和用户间签订的是制冷的服务合同。当空调机出现故障后，最先着急的一定是开利。因为一旦产品服务中断，开利就要想尽一切办法来恢复产品服务。 2. 服务主导逻辑 这件事情和这几年非常重要的一个概念“服务型制造”关联了起来，也就是说，制造业也要重新思考如何以顾客为中心。这一逻辑的背后其实就是服务主导逻辑。 服务主导逻辑中有两条关键的论断：第一，所有经济都是服务经济。第二，产品是满足人们某种需求的载体。 但要注意，产品仅是载体，不是最终目的。所以，服务主导型的逻辑是：一切要围绕着用户为中心。 3.思维的转变决定了方法的变革 一直以来，星巴克的服务模式都是通过把烘焙好的咖啡配送到各门店，用户下单后现场打磨制作。 上世纪九十年代，星巴克继任者CEO霍华德·舒尔茨为了提高效率、降低成本，将烘焙好的咖啡豆集中打磨成咖啡粉，配送到门店进行冲饮。这样，不仅缩短了流程，还可以发挥机器的规模效应。 2000年前后，星巴克重新恢复配送咖啡豆到门店。因为，咖啡豆在打磨的过程中会释放一种香气，这是咖啡店服务体验不可或缺的组成部分。这就是一切从顾客的角度出发。 我们需要围绕顾客的体验来设计服务，而不是一味的提高效率或者降低成本，这就是服务主导型的逻辑带来的思维转变，它同样会引发整体方法的变革。 二、服务创新的四个视角 1.网络视角 ① 低成本网络 案例1：联邦快递 联邦快递的创始人弗雷德·史密斯在电子工程学中学到一个概念“集线盒”，在这个盒子里可以完成任意两条线路间的导通。他通过类比思考，是否可以在短时间完成全美的快件交换。 后来，联邦快递通过全美网络转运中心孟菲斯，实现了这一想法。如今，它已覆盖全世界200多个国家。 同时，这样的低成本网络具有非常强的可扩展性。若我们想追加服务某城市，只需链接到孟菲斯即可。因此，我们要从自身网络结构角度去寻求更低成本的网络。 案例2：Deliv 美国创意公司Deliv是一个平台，大众可以自愿申请加入，通过培训后，就可以成为平台专属司机。平台会根据订单的物流路径匹配最合适的司机进行配送服务。这个模式有点类似中国的滴滴、闪送。 在这个模式中，移动互联起到了重要作用。通过移动互联平台，可以将服务供应方和需求方直接联系在一起，从而得以实时反馈个体的消息。 低成本平台，实现了共享经济存在的合理性。其竞争力是通过算法来完成供应和需求的高效匹配，将竞争能力发生迁移。它的原理是：模式上连接供需，带来能力上依赖智能。② 跨组织网络为了提升快递的末端配送效率，顺丰会将包裹放在离用户最近的7-11便利店中。 在零售业中，消费者的购买分为计划内购买和计划外购买两种类型。计划内购买是消费的原始动机，计划外购买是进店后临时产生的额外购买需求。 7-11通过顺丰的合作，既可以让客户取到包裹，又可以获得额外客流。对用户而言，可以选择合适的时间取包裹。这就形成了三赢的解决方案。 从需求的角度，有时我们不需要自己建设与组织资源，而是可以通过合作的方式来建立跨组织网络资源的协同和配合，实现共赢。 ③ 高效运营网络 早期，亚马逊是一家网上书店。在2000年前后，亚马逊推出在线集市，将积累的用户转变为卖家，形成全新的B2C商业模式。 一般而言，实体店会倾向于卖畅销书。因为，“冷门书”的销量不高，还占用了书店的运营成本。其他的“冷门书”很多，但销售单量不高，就像拖着长尾巴的巨大市场。唯有将书籍的运作成本降到足够低，才能覆盖长尾市场。 亚马逊将大量书籍通过在线集市呈现在线上书架中，大幅压低运作成本，覆盖长尾市场后成为用户优选的第一平台。这就是长尾市场带来的独特竞争力。 当用户想付费购买书籍时，亚马逊为了进一步拉低书籍操作成本，会即买即印，再寄给用户。后来，亚马逊推出阅读器，直接从数据端将书库送到用户手中。 其实，亚马逊创新背后的核心逻辑是通过不断压低书籍的运作成本，完成长尾市场的覆盖。 当亚马逊卖书成功后，扩充定位到电商市场。面对海量订单，亚马逊通过小商品运营中心的流程和设计，快速从仓库里将商品拣选出来，将效率做到极致，完成商业模式的支撑。若亚马逊网站上缺货，采购人员会向供应商下订单。通过平台计算仓库位置、出库时间、送达时间，快速将其拣选出来并上架。 首先，人员的走动，是巨大的浪费。在亚马逊的仓库里，货物上架逻辑虽是随意摆放，但货品都是扫码上架，上架人员只需根据行走路线随意摆放货品，缩短拣货距离。 同时，通过亚马逊后台系统的计算将订单与拣货员进行分配，让上架人员可以用最快的速度完成工作。 其次，亚马逊通过将所有订单分为单件商品和多件商品两种类型，分为两条流水线进行工作。 除此之外，亚马逊在流水线上设置了包裹的自动测重程序，保证运行的高效和高质量。 在几年前，亚马逊收购了Kiva Systems公司的机器人仓储系统，让机器人扛着货架来找人，致力于减少人员走动。同时，亚马逊也在不断测试无人机递送系统，期待着颠覆整个电商服务。 当我们在洗衣服时发现洗衣粉快用完时，只需按下洗衣粉logo旁边白色的按钮，亚马逊就可以实现配送到家服务。亚马逊的创新核心就是，当用户消费动机最强时，可以制定一个毫无障碍的解决方案。 因此，我们需要思考如何创造价值，用来支撑全新场景，并给予相应技术支持。 亚马逊真正关心的是不变的东西，即人们永远希望以更低的价格、更快的速度，拿到更好的商品。因此，我们需要还原到如何给用户创造价值来思考创新。 ④ 线上还是线下 这些年，线上平台有很强的竞争力，对线下实体店造成很多冲击。 对用户而言，在线上，会有更丰富、更有价值的产品信息与用户点评。同时，线上不需要很多实体员工，成本低，商品定价也低。这是线上的优势。 之所以现在实体店还未消亡，是因为线下的实体体验感，可以做到人与人之间的情感交互，这是线上无法替代的。 从这样的视角出发，我认为有3大创新趋势。 第一，线下向线上靠拢。 多年前，谷歌所倡导的google glass是可以增强现实的眼镜。戴上这个眼镜，可以自动捕获餐厅的大众点评信息到镜片上，即将线上信息抓取下来叠加到线下真实场景上。 第二，线上线下融合。 在传统服务业中，当用户接近实体店时，只有产业随时关注这个用户，才能捕获其到达，并提供定制化服务。 但当智能手机可以和实体店传感器通讯装置自动完成通讯时，企业就可以感知顾客的到达，进一步获取用户的消费行为偏好等信息，这样就可以做定制化推荐。 比如，将显示器制作成一个窗户，人们不仅可以通过窗户看到海景，还能听到海浪拍打沙滩的声音。若厌烦海景，可以随时切换成其他类型的风光。 随着显示技术不断，可以让很多实体场景嵌入装置，将虚拟信息呈现出来，从而创造出前所未有的线下场景氛围。 再比如，苏宁易购和其线下店构成线上线下直接融合，线上线下同价，实体店变成了产品的体验中心。类似的还有美国的一家服装店，通过线上订购、预约线下店进行量体裁衣，提供定制化服务。 第三，线上向线下靠拢。 美国有一款《第二人生》的游戏，每个人都可以选择角色、衣服、房子、家具、职业等。 2012年，我们模拟了线下购物的社交场景。两个学生在不同房间里分别扮演对应的虚拟人物，在虚拟购物空间里一起购物，并实时进行语音交互。 在现实中，用户在线下与朋友一起购物是快乐的，大家可以相互鼓励、评头论足，但线上购物比较孤独。通过虚拟现实技术，可以大幅提升线上购物体验。 2.资源视角 ① 让信息成为资产 多年前，我与UPS（美国联合包裹运送服务公司）的大中华区负责人交流时，我当时问他：UPS虽然是国际物流和快递标杆企业，但是使用成本比较高，如何让中国零散的中小企业成为你的客户？他说：李老师，我给你举个例子，UPS在服务中国某中小珠宝首饰制造商时，发现其需求是想快速开拓欧美海外市场。于是，UPS将其在欧洲和美国的上百万客户信息共享给它，并提供覆盖全球跨境的供应链金融服务。 通过他这样说，我发现：首先，我们要关注已有信息如何转化成可以开拓的新市场资源，并为客户提供差异化服务。其次，当我们和竞争对手不在同一维度竞争时，我们可能会有更高的溢价权。 如今，大数据已成为非常重要、非常热门的工具。比如，网飞公司通过数据分析挖掘出美剧《纸牌屋》的重要要素，将其组合起来重新翻拍，取得巨大成功。 大数据，可以帮助我们从海量的数据中挖掘用户的偏好。但大数据也有一个天然的致命缺陷：无法超越顾客。 因为现在分析的数据都是已发生事情的记录，若连顾客都不知道下一代产品和服务是什么，大数据也不会知道。 让信息成为资产，我们还需关注信息化在服务系统中会重新发挥其全新的作用。 以前，拉斯维加斯赌场里的老虎机都是用钱换钢镚儿。到了2000年前后，用户需要先办酒店储值卡并存钱，插卡后才能玩老虎机。若用户赢了，机器会模拟钱币叮当的声音，并改变卡里的数字。 当女士玩了一下午的老虎机，由于没赢几把心情不好。这时大堂经理会送这位女士一份免费的自助海鲜大餐。当她吃完后会一举忘掉下午输钱的苦恼，继续回去输钱。通过插卡的信息系统，可以协助服务管理者实时观察每个用户的心理状态，不仅可以给服务管理者在中间干预用户的机会，也会在出现异常状况时及时响应、提前判断。 ② 将优势转化为市场 当亚马逊的服务器管理能力、存储能力或运算能力超出其自身电商的业务需求，就可以将其独立出来变成全新的业务板块——亚马逊的云服务（AWS）。 如今，亚马逊的云服务给集团带来的利益，占整个公司的25%-30%。 在已有的业务板块中，要想做好业务，需要建设各环节的能力。但当某一环节能力超越自身需求时，不妨将其拆分出来形成全新的市场机会。这就是优势转化思维。 ③ 资源共享不是伪命题 如今，做菜也进入共享经济体系中。在北京，有一个项目叫做“回家吃饭”，即社区阿姨将厨艺与时间共享给忙碌的白领。 事实上，我们的生活中还有大量的闲置资源可以被共享。比如Uber的业务范围在不断形成自然地延伸，既可以共享出行，又可以帮人送货，还可以协助送餐。 Uber延伸的业务正是其传统的专车业务，利用原有信息系统供需匹配，通过智能化算法完成更好的调度。 3.需要视角 ① 从需要到需求 作为服务管理者，可能经常关心的是需求。需求的本质是需要。对比需求和需要，判断商业价值非常关键的指标是“高频入口”。如今，买菜做饭已成为每天都发生的高频事件，其商业价值不容忽视。 需要转化成需求，中间有个动机和选择的过程。若我们要深入研究和挖掘人的所有需要和需求，会受到个人偏好、当下情绪、社交推荐等影响。 本质上讲，社区团购是社交推荐的极致发挥。通过对比各服务提供商在价格、口碑、可靠性等若干方面的表现，用户再做出最终选择。 ② 从满意到惊喜 在这里，我想跟大家分享顾客服务满意的五个要素。 第一个要素，可靠性。当我们遇到极端天气时，航班经常会被延误和取消。因此，对比航空和高铁，显然高铁的服务可靠性会更好。可靠性就是高铁服务的重要竞争优势。 第二个要素，响应性。当用户有问题时，我们需要第一时间聆听，并且快速拿出解决方案。 很多人认为海底捞的服务非常好，很大程度上源自于海底捞一线人员的响应性。当餐厅发生服务问题时，一线服务员拥有免单权。免单权背后的逻辑就是提高响应性。 第三个要素，保证性。保证性，即企业服务是否让人放心且有保证。为了让用户吃得放心，肯德基、麦当劳的餐盘下会铺着一张纸，纸上会印着炸制食品用的油的购买渠道、控制温度、报废流程等。 第四个要素，移情性。移情性，指的就是共情，即能否站在对方角度想问题。比如在航空服务中，当我们开灯看书后睡着了，空姐会帮助关灯，利于你休息。这就是典型的移情性。 第五个要素，有形性。服务很多时候是无形的。比如坐地铁的本质是位移，但车站中的灯箱美观度、通道宽敞性、座椅舒适度都会影响用户心情，也会影响用户的服务体验。 每个人享受服务前会先产生对服务的期望值，当用户真正体验服务后，会产生对服务的感知水平。 当用户感知的服务超过期望的服务水平时，叫做质量惊喜。反之，则是服务失败。满意和不满意，是比较得来的，而不是一个绝对值。 面对这个不等式，作为一个服务管理者，我们希望用户对于服务的感知水平越高越好。若用户对服务水平期望越低，顾客就不会选择你了。因此，最佳的状态是让用户对服务期望略低于他对服务的感知。 用户的期望主要来自于五个方面：口碑、个人需要、过往经历、价格、广告。对方评价服务的好坏，就会建立用户对你的期望值。 对于用户没有体验过的服务，若定价很高，还是会有很多人去享受该服务，且认为这个服务值得体验。 同时，广告宣传会严重影响用户期望。若企业在广告宣传中承诺的卖点在现实中做不到，就会让用户的感知低于期望，这样很容易发生服务失败。因此，我们一定要注意服务期望的合理控制。 ③ 请“上帝”参与设计 请上帝参与设计，也就是如何了解用户的需要。在荷兰阿姆斯特丹的一个机场，我看到了类似体育场看台的绿色休息区。在漂亮的灯箱休息区中，还有用茶壶和茶杯的形状做成的桌子。 在登机口处，机场设置了多个长桌，每个座位面前都有一个电源插座，便于用户充电。机场还配置了图书馆，图书馆中的灯光都是柔和的，并在每个座位前配置iPad。 因为荷兰的外号是“海上马车夫”，在荷兰皇家博物馆机场分馆中，会有一个木制的三桅大帆船供游客观赏。 在帆船周边还有三面墙的商品，画着男士头像的墙摆的全是雪茄，画着女士头像的墙摆的全是巧克力。这样可以调动用户强烈的消费动机，使其感觉消费的是历史和文化。 当用户在沙发上休息时，会有机场工作人员会给你一支笔，向你发出机场改建计划邀请。在用户等待飞机起飞的时间，工作人员搜集了用户待机时的兴趣爱好。 当用户迷茫时，工作人员会用三行场景小贴画调动用户兴趣，用户可以将贴纸撕下粘到合适的位置。于是，贴纸就成为了用户需求调查问卷的重要工具，这也是真正超越用户的工具。机场通过两个阶段完成了用户需求的调查。第一阶段，给用户一支笔，让用户自己设计。第二阶段，用三行小贴画的丰富场景来启发、突破用户的思维限制，构建一个全新的机场。 如今，在创新创业领域，“设计思维”是非常关键的概念。设计思维的核心理念分为三个部分：商业空间、技术空间和人的空间。 这三个部分的交集处就是体验。体验，才是创新的空间。在商业和技术上都可行，又能满足人们渴望的全新体验，就是设计思维。 国际上两大主流权威的设计思维流派是：德尔夫特模型；斯坦福模型。 德尔夫特模型的核心逻辑是：不直接从旧产品思考新产品的样子，而是向上挖掘互动层级，看产品和人的互动背景。 当完成这一系列的创新解构后，再去探讨未来的环境下产品和人的互动模式。当全新的互动模式设计出来后，产品也就出来了。 斯坦福模型的核心逻辑是将创新分成六个步骤，共情、定义、设想、原型、测试、实施。 假设后几步是快速迭代、反馈快速的原型逻辑，其最核心的是第一步——共情。 斯坦福的设计思维有完整的工具：共情地图。在共情地图中的中间有一个小人，就是共情的顾客。他的每个器官对应的空白区就是每个感官的思维。然后通过头脑风暴小团队的讨论，假想自己是顾客，将所见、所听、所想等各方面写下来，来总结其痛点和渴望。 4.文化视角 直到今天，西南航空在全美航空客运市场占有率第一，连续几十年盈利，且客户服务水平超高。 之所以西南航空能做到这一切，核心要回溯到其组织文化：如果你能够帮助你的乘客享受准时、低票价、美好的飞行旅程到达他们的目的地，乘客就是你最忠诚的顾客。 很多服务业企业都有自己的企业文化，但只有真正落实到企业战略和运营中，才能让文化产生效益，让文化得到用户认可。 对于西南航空来说，为了满足低票价，他们充分拆解在航空服务中最大的成本来源，通过一系列的做法降低不必要成本，一部分让利给员工，一部分让利给顾客，让他们享受低票价。 在员工招聘需求中，西南航空将“幽默感”明确其中。因为用户的乘机体验也是一种前所未有的有趣探索。 三、服务设计和创新的原理、方法 1.原体验 现在的环境充满了工业化，在这种情况下，我们会不断地想回溯原始状态，这种体验定义为原体验。 ① 原产地 新疆哈密有一个非常有趣的“777计划”。在七月七，哈密瓜会从田间被摘下来，坐着波音737飞机到用户家中的餐桌时间不超过7小时，这叫“777计划”。 这个哈密瓜不是你想买就能买到的，而是必须在它还是小瓜苗时购买认领，且会有一个摄像头盯着这个瓜的生长。用户可以随时在远程看到自己的瓜长成什么样。 当我们坚信看到的商品就是来自于源头产地，对过程了解得也很清楚，就建立了非常独特的原体验。 ② 原文化 中国大量的文化被挖掘出来，比如茶文化，现在又重新被大众认知、体验。 ③ 原工艺 有一次，我在青岛啤酒博物馆中看到一百年前的啤酒的生产流程（如何罐装、如何清洗、如何酿造）。当我们看到这样一些原始场景，甚至是当年的设备的时候，你会对这个品牌产生很强的信心、好奇感以及独特的品牌认知。 ④ 原记忆 很多人看到印刷着“为人民服务”的杯子，都会产生某一个时代的重新回忆。同样，长沙的文和友就是按照七十年代的老长沙街区改造出来的。在文和友吃饭，体验的就是穿越几十年前的状态。这不仅是好奇，背后还有非常强大的心理学原理（兰格实验）做支撑。 ⑤ 原基因 当我们看到优美的风景，会感到非常舒适。当我们听到森林、海浪的声音，会觉得有助于睡眠。其实，这是在人们深层次的基因层带来的愉悦感。 ⑥ 原材料五个橙子或其它果汁品牌，让用户能看到橙子的原始状态，大幅度降低服务业的“感知风险”（让用户觉得确实是鲜榨的）。 2.再设计 再设计，有一个重要的理念叫已知事物的陌生化。 我们常用的卫生纸基本都是圆卷的，而设计师的核心想法是方卷卫生纸不容易拽，提醒用户节约用纸。 在日常生活中，我们对太多东西都已司空见惯，想象不到其变化模式。所以，不妨将其陌生化，重新思考它还能做到什么。 商业亦是如此。比如一个考试平台，发现很多用户在用在线考试，但活跃度不好。因为大家认为考试是要集体进行的。于是，他们重新设计将其变为轻量化学习，结果大幅提高员工的参与度，并有实际效果。 3.多样化 日本有家非常有名的茑屋书店，他们会按照场景将实体商品、书籍、音乐、DVD等各要素来摆设，带给用户多样化的体验。用户不仅是买书，还可以围绕主题体验各个实物，并付费购买。 当有了充分的多样化后，整个系统才有生命力。 谢谢大家。

Rethinking Fulfillment with Guy Courtin Guy Courtin and Joe Lynch discuss rethinking fulfillment in an era of explosive growth in ecommerce and fulfillment services. Guy and the team at 6 River Systems are making fulfillment faster and easier with a combination of collaborative robots, artificial intelligence, and operational expertise. About Guy Courtin Guy Courtin is the Head of 6 River Global Alliance and Partnership program. He brings over 20 years of experience in the supply chain industry. He has held senior leadership roles at Infor, Progress Software, and i2 Technologies. In addition, he has been an industry analyst covering the supply chain and retail spaces for SCM World and Constellation Research. Guy holds an MBA from the Olin School at Babson College, a Master's degree from Loyola University in Chicago, and a Bachelor's degree from The College of the Holy Cross. About 6 River Systems, a Shopify Company Founded in Waltham, Mass. in 2015, 6 River Systems is a leading collaborative mobile robotics fulfillment solution provider and part of global commerce company Shopify Inc. Founders Jerome Dubois and Rylan Hamilton were previously executives at Kiva Systems (now Amazon Robotics). The 6 River Systems solution is operating in more than 20 facilities in the U.S., Canada and Europe, fulfilling millions of units each week for companies including Lockheed Martin, CSAT Solutions, ACT Fulfillment, DHL, XPO Logistics, and Office Depot. To learn about 6 River Systems and its wall-to-wall fulfillment solution, please visit www.6river.com. Key Takeaways: Rethinking Fulfillment The ecommerce and fulfillment industries have experienced rapid growth during the pandemic. With all the recent changes, many people, including Guy are taking a closer look at some aspects of the industry. In the podcast, Guy and Joe discussed the five following topics: Customer expectations. People expect more from retailers and ecommerce sellers than ever before. Some expectations can be maintained by the industry while others are untenable because of the cost. In the cases, the high cost of fast, free delivery is absorbed by the seller, but that will not be the case in the long term. Fulfillment flexibility. Consumers want lots of options when they buy including but not limited to buy online, pickup at curb (BOPAC), buy online, pickup in-store (BOPIS), home delivery, and traditional retail. Fulfillment as a differentiator. Consumers make buying decisions based on fulfillment. Traditionally consumers bought products based on brand, price, availability, quality, reputation, etc., and now some people are buying based on the convenience of the fulfillment (example: same-day delivery). Sustainability. Consumers are increasingly interested in sustainability and they want to buy from companies that share their values. Ecommerce and fulfillment companies need to examine their supply chains from beginning to end and find ways to lessen their environmental impact. Labor. Working at a fulfillment company is strenuous and sometimes dangerous work. Leadership within fulfillment companies will need to find ways to make fulfillment work less physically taxing on employees. Fulfillment companies must compete for employees with gig economy jobs that are often easier and very flexible. Companies like 6 River Systems provide automation and technology solutions that can make fulfillment jobs easier and more attractive - while increasing throughput and efficiency. Learn More: Rethinking Fulfillment Guy Courtin 6 River Systems Shopify Sustainable Frozen Ecommerce Fulfillment  Twitter: @6riversystems  facebook.com/6RiverSystems  linkedin.com/company/6-river-systems The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn

Bruce Welty has been a pioneer and visionary in automating warehouses since before the Internet. He has built, bought and sold some of the industry's most innovative companies. He's automated warehouses for Fortune 500s, e-Commerce startups, and even built a fulfillment company that ships more than $1 billion worth of e-Commerce orders each year. It was his direct experience with warehouses, fulfillment, and robotics that inspired him to build an entirely new solution. Bruce Welty never wanted to build robots; Amazon.com made him do it. Starting in the 1970s, Welty, specialized in software for managing warehouses. In 2009, he shifted gears and founded Quiet Logistics, a company that used robots from Kiva Systems of North Reading to dramatically reduce warehouse operating costs. But three years later, retailing titan Amazon.com acquired Kiva, cutting off Welty's robot supply. He saw only one hope — build his own robots. In part 2 of this 2 part series, we sat down with warehouse technology industry veteran Bruce Welty to learn about his vision of warehouse automation, autonomous mobile robots, and Moravec's paradox. Upcoming Events & Resources Mentioned in this Episode: Subscribe to Supply Chain is Boring and ALL Supply Chain Now Programming Here: https://supplychainnowradio.com/subscribe Leave a review for Supply Chain Now: https://ratethispodcast.com/supplychainnow Connect with Chris on LinkedIn: https://www.linkedin.com/in/chrisrbarnes/ Connect with Bruce on LinkedIn: https://www.linkedin.com/in/bruce-welty-6a2bb01/ 60 minutes interview: https://www.youtube.com/watch?v=d8e6ZXOHolo Dynamo podcast: https://www.dynamo.vc/podcasts/fosc-48-bruce-welty-of-quiet-3pf Five Things to Know About Bruce Welty: https://www.bostonglobe.com/business/2016/10/28/five-things-you-should-know-about-bruce-welty/0M5RLcNnlE9pFkD1fo075M/story.html The New Warehouse – Episode 1: https://www.thenewwarehouse.com/2019/03/10/episode-01-bruce-welty/ Demo with Bruce Welty @ Techcrunch: https://www.youtube.com/watch?v=Ul9PoIzyBjA How Locus Robotics Plans to Build a Successor to Amazon's KIVA: https://spectrum.ieee.org/automaton/robotics/industrial-robots/locus-robotics-warehouse-automation-robots The Constructrr Podcast: https://open.spotify.com/episode/57gJHjVLKjIpXfVJ9xeONJ CIO Review: https://robotics.cioreview.com/vendor/2017/locus_robotics Supply Chain Now Ranked #3 Supply Chain YouTube Channel: https://tinyurl.com/yazfegov Download the Q3 2020 U.S. Bank Freight Payment Index: freight.usbank.com/?es=a229&a=20 Watch the Replay of The Connected IoT Supply Chain: https://supplychainnow.com/the-connected-iot-supply-chain This episode was hosted by Chris Barnes. For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chain-is-boring-18.

Bruce Welty never wanted to build robots; Amazon.com made him do it. Starting in the 1970s, Welty, specialized in software for managing warehouses. In 2009, he shifted gears and founded Quiet Logistics, a company that used robots from Kiva Systems of North Reading to dramatically reduce warehouse operating costs. But three years later, retailing titan Amazon.com acquired Kiva, cutting off Welty's robot supply. He saw only one hope — build his own robots. Take a listen to Bruce's story about his career and success tips for starting a business. Bruce Welty is the Founder and Vice Chairman of Quiet Logistics. Bruce has been a pioneer and visionary in automating warehouses since before the Internet. He has built, bought and sold some of the industry's most innovative companies. He's automated warehouses for Fortune 500s, e-Commerce startups, and even built a fulfillment company that ships more than $1 billion worth of e-Commerce orders each year. It was his direct experience with warehouses, fulfillment, and robotics that inspired him to build an entirely new solution. Subscribe to Supply Chain is Boring and ALL Supply Chain Now Programming Here: https://supplychainnowradio.com/subscribe Leave a review for Supply Chain Now: https://ratethispodcast.com/supplychainnow Connect with Chris on LinkedIn: https://www.linkedin.com/in/chrisrbarnes/ Connect with Bruce on LinkedIn: https://www.linkedin.com/in/bruce-welty-6a2bb01/ 60 minutes interview: https://www.youtube.com/watch?v=d8e6ZXOHolo Dynamo podcast: https://www.dynamo.vc/podcasts/fosc-48-bruce-welty-of-quiet-3pf Five Things to Know About Bruce Welty: https://www.bostonglobe.com/business/2016/10/28/five-things-you-should-know-about-bruce-welty/0M5RLcNnlE9pFkD1fo075M/story.html The New Warehouse – Episode 1: https://www.thenewwarehouse.com/2019/03/10/episode-01-bruce-welty/ Demo with Bruce Welty @ Techcrunch: https://www.youtube.com/watch?v=Ul9PoIzyBjA How Locus Robotics Plans to Build a Successor to Amazon's KIVA: https://spectrum.ieee.org/automaton/robotics/industrial-robots/locus-robotics-warehouse-automation-robots The Constructrr Podcast: https://open.spotify.com/episode/57gJHjVLKjIpXfVJ9xeONJ CIO Review: https://robotics.cioreview.com/vendor/2017/locus_robotics Supply Chain Now Ranked #3 Supply Chain YouTube Channel: https://tinyurl.com/yazfegov Download the Q3 2020 U.S. Bank Freight Payment Index: freight.usbank.com/?es=a229&a=20 Watch the Replay of The Connected IoT Supply Chain: https://supplychainnow.com/the-connected-iot-supply-chain This episode was hosted by Chris Barnes. For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chain-is-boring-17

Early and late-stage supply chain investing in software and hardware. LeanLogistics 2:24. Kiva Systems (robotics) 2:55. Steelwedge (supply chain planning) 3:09. Optiant (inventory planning) 3:20. Macropoint (supply chain visibility) 3:28. Llamasoft 3:34. Shipmonk 3:41. Pre-COVID investing climate 4:59. Virtual brokerage of freight 5:23. Ecommerce logistics 5:28. Blockchain, robotics 5:30. Flexport valuation $1B Softbank investment 5:38. AI/ML supply chain decision-making for optimization/efficiency investment theme 6:12. COVID impact on investing 7:35. Crisis, normal, crisis product development cycle 8:39. Supply chain disruptions/adjustments to COVID 10:22. Shifting sourcing and distribution 10:37. Real time data challenges for legacy systems 11:27. AI/ML decision-making systems sitting on top of legacy systems 13:20. LeanLogistics first Saas/TMS solution 14:36. Different ERP systems for different functions 16:01. AI/ML impact on supply chain, FANUK robots building robots 17:00. Levidata using AI to identify pricing seasonality 18:15. Wise Systems 18:47. Criteria for assessing investments 20:35. True Load Time 21:37. Investment assessment, existing vs new companies, post-COVID 24:31. “Don’t listen to Steve Jobs” 26:02. 12-month trends 29:02. Taking care of the workforce 30:29. Forecasting a challenge in this climate 31:46. Ecommerce is 40% of retail in UK 32:18. $20B invested in supply chain, $27B in AI, last year 33:15. AI importance to autonomous vehicle functionality 34:46. Elevation of supply chain leadership 36:32. Importance of organizational inclusivity 38:09. Winners and losers going forward 39:39. Is globalization dead? 42:10. Domestic labor can compete when industry is labor-intensive 42:48. TSMC US manufacturing for Apple chip 44:42. How will immigration limits impact supply chains? 49:01. Strategic reserves over nationalization of supply chains 53:27. Investment focus going forward: real-time data; accelerating process automation; execution and planning apps; AI/ML-based tools; sustainable and resilient supply chains; integrating robotics and AVs into supply chains 55:15.

Early and late-stage supply chain investing in software and hardware. LeanLogistics 2:24. Kiva Systems (robotics) 2:55. Steelwedge (supply chain planning) 3:09. Optiant (inventory planning) 3:20. Macropoint (supply chain visibility) 3:28. Llamasoft 3:34. Shipmonk 3:41. Pre-COVID investing climate 4:59. Virtual brokerage of freight 5:23. Ecommerce logistics 5:28. Blockchain, robotics 5:30. Flexport valuation $1B Softbank investment 5:38. AI/ML supply chain decision-making for optimization/efficiency investment theme 6:12. COVID impact on investing 7:35. Crisis, normal, crisis product development cycle 8:39. Supply chain disruptions/adjustments to COVID 10:22. Shifting sourcing and distribution 10:37. Real time data challenges for legacy systems 11:27. AI/ML decision-making systems sitting on top of legacy systems 13:20. LeanLogistics first Saas/TMS solution 14:36. Different ERP systems for different functions 16:01. AI/ML impact on supply chain, FANUK robots building robots 17:00. Levidata using AI to identify pricing seasonality 18:15. Wise Systems 18:47. Criteria for assessing investments 20:35. True Load Time 21:37. Investment assessment, existing vs new companies, post-COVID 24:31. “Don't listen to Steve Jobs” 26:02. 12-month trends 29:02. Taking care of the workforce 30:29. Forecasting a challenge in this climate 31:46. Ecommerce is 40% of retail in UK 32:18. $20B invested in supply chain, $27B in AI, last year 33:15. AI importance to autonomous vehicle functionality 34:46. Elevation of supply chain leadership 36:32. Importance of organizational inclusivity 38:09. Winners and losers going forward 39:39. Is globalization dead? 42:10. Domestic labor can compete when industry is labor-intensive 42:48. TSMC US manufacturing for Apple chip 44:42. How will immigration limits impact supply chains? 49:01. Strategic reserves over nationalization of supply chains 53:27. Investment focus going forward: real-time data; accelerating process automation; execution and planning apps; AI/ML-based tools; sustainable and resilient supply chains; integrating robotics and AVs into supply chains 55:15.

Had Amazon not purchased Kiva Systems for $775 million in 2012 and stopped selling its robots, Locus Robotics might not have become a spinoff of 3PL Quiet Logistics.“The management team at the time had a choice of whether to not use robots, buy a robot or build their own,” Locus Robotics CEO Rick Faulk said during a fireside chat with Tony Palchek, managing director of Zebra Technologies, during the FreightWaves Future of Logistics Real Estate Summit on Tuesday. “I think they made a really smart decision.”WatchApple PodcastSpotifyMore FreightWaves Podcasts

Had Amazon not purchased Kiva Systems for $775 million in 2012 and stopped selling its robots, Locus Robotics might not have become a spinoff of 3PL Quiet Logistics.“The management team at the time had a choice of whether to not use robots, buy a robot or build their own,” Locus Robotics CEO Rick Faulk said during a fireside chat with Tony Palchek, managing director of Zebra Technologies, during the FreightWaves Future of Logistics Real Estate Summit on Tuesday. “I think they made a really smart decision.”WatchApple PodcastSpotifyMore FreightWaves Podcasts

"The Supply Chain Buzz for August 31st: The Retail Rundown & Chris Lingamfelter" Supply Chain Now Episode 442 This episode of Supply Chain Now features Chris Lingamfelter. Chris Lingamfelter is VP of Sales and has responsibility for leading our commercial teams that take care of our existing clients and acquire new ones. With nearly 30 years of supply chain automation experience, he has served in prominent executive and sales roles at Intelligrated, Dematic Europe, Kiva Systems (now known as Amazon Robotics) and Manhattan Associates. Most recently, Chris served as President of White Systems. Chris has experience in growing international businesses and both material handling hardware systems and WMS and warehouse control software solutions. He has advised robotic startups and lead product development and internationalization teams. Upcoming Events & Resources Mentioned in this Episode: Subscribe to Supply Chain Now and ALL Supply Chain Now Programming Here: https://supplychainnowradio.com/subscribe Leave a review for Supply Chain Now: https://ratethispodcast.com/supplychainnow Connect with Scott on LinkedIn: www.linkedin.com/in/scottwindonluton/ Connect with Greg on LinkedIn: www.linkedin.com/in/gswhite/ Connect with Chris on LinkedIn: https://www.linkedin.com/in/chrislingamfelter Supply Chain Now Ranked #1 Supply Chain Podcast via FeedSpot: tinyurl.com/rud8y9m Supply Chain Now Ranked #3 Supply Chain YouTube Channel: https://tinyurl.com/yazfegov Register for 6 River Systems' FLOW 2020: https://pheedloop.com/flow2020/site/home/ AIAG Virtual 2020 Supply Chain Conference: https://tinyurl.com/y8axeflc Download the Q2 2020 U.S. Bank Freight Payment Index: freight.usbank.com/?es=a229&a=20 Register for Reuters Events Supply Chain USA Virtual 2020 Summit Here: https://tinyurl.com/y4mj6jph Check Out News From Our Sponsors: U.S. Bank: www.usbpayment.com/transportation-solutions Capgemini: www.capgemini.com/us-en/ Vector Global Logistics: vectorgl.com/ Verusen: www.verusen.com/ ProPurchaser.com: tinyurl.com/y6l2kh7g This episode was hosted by Greg White and Scott Luton. For additional information, please visit our dedicated show page at: https://supplychainnowradio.com/episode-442.

Prior to starting his own business Aaron Montgomery was a consultant at McKinsey & Company and a sale executive at Kiva Systems, a robotic firm acquired by Amazon. He’s a two time Inc. 5000 honorary, two time finalist Ernst & Young entrepreneur of the year program exec partner of the year society of HR management. Aaron has a degree in economics from Harvard and MBA from Harvard business school.During this episode, Cory and Aaron Montgomery discuss money, funding, financing, and working with banks. Learn some insider secrets on expanding and securing financing and equity in the marketplace.Links: Twitter Linkedin Email: Aaron@Aaronmontgomery.comQuotes: “Every month is an opportunity and you just keep rolling it back and taking it one step at a time” – Aaron Montgomery“When you’re looking at an idea being investable it’s the balance of the idea being a good one, that you can convince someone that it solves a problem, that it’s aspirin not vitamin” – Aaron MontgomeryTime Stamps: 3:52 - The intellectual piece of growing a business – not just hustle and grind 10:19 – Aaron’s Story - How partnerships come together 16:44 – Building a business – Having a plan, not being down to your last dollar 23:13 – Jumping into uncharted territory 25:55 – Hearing “No” - Persevering vs adjusting 29:16 – Scaling – Growth that makes sense 39:15 – Turning points – Pumping the brakes vs Pouring on gas 45:34 – Approaches to equity in the marketplace 48:22 – The biggest mistakes/red flags Aaron sees when negotiating equity based deals 53:08 – Insider secrets to capital raising, dealing with banks and sources – securing/expanding financing 59:20 – The moment when Aaron decided to greater diversity of his business – Embracing his identity as an entrepreneur 62:07 – The primary things on Aaron’s horizon 63:32 – Aaron’s craziest entrepreneurship moment 66:44 – Rapid fire questions! 70:44 – Entrepreneurship trivia!Want more? Visit FearlessWithCory.com

Glen Meakem is the founder & CEO of a permanent cloud photo storage and sharing company called Forever. He previously took his first technology startup, FreeMarkets, public in late-1999.   FreeMarkets grew up during the height of the Dotcom Bubble and reached a peak valuation of over $10 billion. While the spectacular highs of the bubble could not last, underneath the market Glen was tripling revenues each year and operating.   After selling FreeMarkets to Ariba in 2004, Glen started angel and venture investing. Some of his most successful investments include Kiva Systems (sold to Amazon), HotPads (sold to Zillow), and Niche.com.   After wrapping up a successful venture career, Glen returned to being an entrepreneurial operator. Forever was built because Glen was frustrated by the short-term business models and incentives offered from other cloud storage providers.   In this podcast interview, you’ll hear Glen and Aaron discuss timeless leadership principles, how to recognize a business opportunity, and stories from the tech bubble. Pittsburgh’s best conference to Expand your Mind & Fill your Heart happens once a year.   Glen Meakem’s Challenge; Don’t sit on the sidelines. Get in the game and take action. Walk through the door. Be ethical. Be kind.   Connect with Glen Meakem Linkedin Forever.com   If you liked this interview, check out episode 303 with Luke Skurman where we discuss founding Niche, recruiting engineering talent, and why follow-through is so important. Underwritten by Piper Creative Piper Creative creates podcasts, vlogs, and videos for companies.    Our clients become better storytellers.    How? Click here and Learn more.   We work with Fortune 500s, medium-sized companies, and entrepreneurs.   Follow Piper as we grow YouTube TikTok Instagram Subscribe on iTunes | Stitcher | Overcast | Spotify 

Introduction From the Simplr studios in San Francisco, this is your weekly briefing. With the latest retail and e-commerce trends, I’m Vincent Phamvan. Etsy’s recent strategy changes have sellers feeling the pressure to compete with Amazon. Following an announcement that the platform would be encouraging sellers to introduce free shipping on orders over $35, users on Etsy are worried the company has lost sight of its original focus. More after these retail headlines. Shopify Acquires 6 River Systems Shopify has acquired warehouse automation and management technology developer, 6 River Systems. The $450 million acquisition is another step the e-commerce platform is taking to step up their sales supply chain. Through the acquisition, Shopify will now have access to the robotics expert that helped Amazon develop their own robotics business while they were at Kiva Systems. In a statement, Shopify’s CEO said that 6 River Systems will help them bring the best technology and operational efficiencies to companies around the world. Walmart No Longer Focusing on Buying Private Brands At the 2019 Code Conference, Walmart’s CEO of e-commerce said they would no longer be focused on buying private brands. The retailer has been in competition with Amazon and is set to lose $1 billion this year as a result. Marc Lore announced they would now look to build their own digital first brands instead of looking to acquire e-commerce companies. Lore thinks his company can create new concepts and bring them to both Walmart.com and Walmart’s network of thousands of retail outlets. Lululemon Aims to Quadruple Sales Outside of U.S. In April, Lululemon set an aggressive five-year goal to quadruple its sales made outside of the U.S. The company is projecting they’ll open between 40 to 50 stores in Europe and Asia this year. They’re also taking a different approach through hosting localized events and creating customized e-commerce sites for each country it wants to gain market share. Lululemon isn’t the only retailer to take this hands-on approach, so have its competitors Nike and adidas. The strategy seems to indicate a shift from how vertically-integrated apparel retailers have traditionally treated their international business. Etsy's Strategy Changes Pressuring Sellers Created to be a space for unique handmade and vintage items, Etsy is now asking its sellers to compete with Amazon. The company announced in July that it would be encouraging its sellers to offer free shipping on orders over $35. Sellers who didn’t offer free shipping would be deprioritized. With Amazon increasing consumer demand for fast and free shipping, it makes sense that Etsy would offer something similar to gain customers. However, many of the sellers on the Etsy platform feel it’s lost sight of its original purpose. When Etsy first started, they focused on giving artists with handcrafted goods the focus. Now some sellers feel like the platform is being taken over by the same mass-produced selection you can find everywhere. But, Etsy still provides the best alternative to no options at all for handmade goods sellers. Jenny Topolski, who used Etsy to build her business and community perhaps said it best. “It’s just a place to sell now. I still think the company is more ethical than a lot of big companies. I don’t feel particularly mushy feelings toward them...it’s kind of just business. Whereas I used to feel a lot more,” Closing Thanks for joining us on the latest E-Commerce Retail Briefing. Don't forget, Simplr can help you scale up your customer service with 24/7 support. Find out more at Simplr.ai. Until next time.

In this edition of Fast Forward our guest Mitch Rosenberg talks with Phil Bowermaster and Ron Powell about how robots that teach can revolutionize the way kids learn.    In an increasingly data-driven world, do we need new approaches to encourage technical literacy at a young age? What about the need for kids to interact with real objects in the real world? And to develop both their creative and quantitative skills?  The founding of KinderLab and the origin of KIBO Coding with wooden blocks? How KIBO gets kids interested in STEM Mitch Rosenberg is the CEO of Kinderlabs robotics (kinderlabsrobotics.com). He brings more than 30 years of experience in the technology industry in engineering, marketing, product management, and sales. He has executive experience at several successful technology firms, including robotics firms such as Automatix Inc., Kiva Systems (sold to Amazon in 2012), and Rethink Robotics. Mitch received his BSEE and MSeE degrees from MIT and his MBA from Boston University. Music: www.bensound.com Videos and Images from Pixabay.com and other sources. FF 010-814

Spencer Deng, founder of Shenzhen-based robotics and AI start-up Dorabot Inc., wants to build a Silicon Valley startup with Shenzhen speed to fully automate the whole logistics process. Ever since being put into an internship as a teenage delivery boy at EMS, the 30-year-old entrepreneur has been thinking about how to solve this complicated puzzle making machines do all the boring and repetitive logistics work. Now, leading a team camped out in a remote warehouse in Shenzhen, Deng works with dozens of robotics geeks from around the world trying to solve specific puzzle pieces. In one corner, a Yaskawa robotic arm is being "trained" to read parcel labels on a conveyor belt, pick up the parcels and drop them into different sorting containers. With an aim to achieve cost savings and better efficiency in the task of sorting, Dorabot bought the Yaskawa robotic arm. It then placed cameras on the it, added self-made graspers, and built back-end systems to enable the arm to read labels via image recognition, quickly figure out how best to pick up the item based on its shape and material, and put it in the correct containers. "One of the big reasons why the (robotics/AI) industry is growing so rapidly is that deep learning made huge breakthrough around 2010, leading to significant improvements in computer vision, facial recognition...This suddenly opened up a lot more applications (in other sectors)," Deng told China Money Network in an interview at Dorabot's Shenzhen headquarters. "If we capture enough data from the logistics industry (using image recognition), we might be able to improve optimization significantly." The optimization part is best explained in an example. Dorabot is helping a global furniture company optimize pellet placement in their containers for shipping. It takes a lot of training for very skilled workers to know how to place the pellets to save space and material. But with cloud-based systems, AI algorithms and deep learning capabilities, the best placement solution takes a second to be generated, and the workers just need to execute it. For now, most of Dorabot's products are in the research and development stage with a few being implemented in real-world use cases. But Deng's timing to start an AI company in logistics is impeccable. Chinese e-commerce giants Alibaba and JD.com, as well as major express delivery firms, have all been pushing aggressively in smart logistics. During this year's 11.11 shopping festival, ALOG Technology, a key supplier of warehouse management services for Alibaba's Tmall Supermarket, worked with Chinese AI unicorn Megvii Technology and Ares Robot to help handle the massive 1.35 billion orders placed during a one-day event. A total of 500 fulfillment robots worked for five days non-stop (except for battery recharge) to fulfill 1.5 million goods, says Megvii in a Wechat post. Megvii acquired Ares Robot, a logistics robotics firm, earlier this year for an undisclosed amount. In Deng's vision, however, making the logistics process partially automated is far from enough. Kiva Systems, now known as Amazon Robotics after it was acquired by the American e-commerce giant in 2012, is a symbolic solution most commonly seen in today's warehouses around the world. Alibaba's Cainiao warehouses use lots of similar fulfillment robots - mostly made by Chinese copycats of Kiva Systems - to move goods around in warehouses, so workers don't have to walk around to pick up or put back certain products. "The difference between automation and robotics/AI is that there is no "thinking" or "learning" in automation," says Deng in the interview. "Automation is perhaps a lower level system that companies use before moving to more intelligent robotics/AI solutions." In a way, what Deng envisions is a more "fancy" system that can further squeeze efficiency improvements from existing systems that have already cut significant numbers of human laborers.

Kiva Systems is a mobile robotics company that automates the warehouse fulfillment process.  Kiva robots deliver inventory shelves to stationary human operators who then pick and pack the product. Mick started Kiva Systems in 2003, and the company was acquired by Amazon for $775 Million in Spring, 2012. Customers include Diapers.com and Zappos (both owned […]

“There is but one truly serious philosophical problem and that is suicide. Judging whether life is or is not worth living amounts to answering the fundamental question of philosophy.” In this episode of Made You Think, Neil and Nat discuss The Myth of Sisyphus by Albert Camus. In this book we learn about the Legend of Sisyphus and his never-ending toil. How to find meaning in the struggle and hope for the future. “The workman of today works every day in his life at the same tasks and this fate is no less absurd but it is tragic only at the rare moments when it becomes conscious.” We cover a wide range of topics, including: Meaning of life, Suicide, Law & Death Evolution, the Brain as an Illusion & the Decline of Religion Tangents on Tesla, Twilight Zone & Twitter The Absurd Man, Consciousness and Japanese Duels And much more. Please enjoy, and be sure to grab a copy of The Myth of Sisyphus by Albert Camus You can also listen on Google Play Music, SoundCloud, YouTube, or in any other podcasting app by searching “Made You Think.” If you enjoyed this episode, be sure to check out our episode on The Elephant in the Brain for more on taboo subjects of the mind or our episode on The Book of Five Rings for ideas on philosophy and a retrospective look over life. Be sure to join our mailing list to find out about what books are coming up, giveaways we're running, special events, and more. Links from the Episode Mentioned in the show Syphilis  [02:10] Antibiotics [02:21] Suicides [03:06] Meaning of life [03:35] Ethics [03:56] Metaphysics [03:57] Antinatalism [04:27] Evolution [05:48] Humanity [05:54] Post Modernists [07:05] Last Will and Testament [07:32] Absurd Man [08:50] Freakonomics Podcast – The Suicide Paradox [11:34] Euthanasia [12:30] Libertarianism [13:15] Stroke [13:24] Prohibition [13:48] Morphine [14:02] Life Insurance [14:16] Hospice Care [14:27] Painkiller Medication [16:57] Facilitated Suicide [17:11] Malpractice [17:24] Hospital [17:53] Liability [18:05] DNR [18:53] Washington [19:24] Legality of Cannabis[19:30] Alcohol Laws [19:44] California [19:50] Colorado [19:51] Byzantine [19:57] Mississippi [20:13] Texas [20:14] Pennsylvania [20:14] Nebraska [20:15] Lawsuit [20:44] Small Breweries [20:51] Lobbying [20:53] Alabama [20:58] Government [21:22] Nanny state [21:47] Austin [22:12] Dallas [22:19] Houston [22:20] Pickup Trucks [22:40] Red Pill [23:20] Atheist [23:50] God [23:53] Consciousness [24:36] Solipsism [27:58] World Simulation [28:15] Automaton [28:38] The Matrix [28:44] Costa Rica [34:19] Dog Refuge in Costa Rica [34:24]   Japanese Duels [36:59] Akane no Mai – Westworld episode on Musashi [37:10] Character Map [38:14] Kindle X-Ray [38:57] Game of Thrones [39:35] Emergency Awesome - YouTube [39:51] Click (film) [42:31] Post Religious [46:12] Secular [46:19] Genetics [47:32] Nihilism [47:45] Nationalism [48:01] Dichotomy [49:22] Hedonism [53:24] Ivory Tower [56:07] Intellectual Yet Idiot [56:09] Frugality [57:44] Stoicism [57:45] Minimalism [58:25] Confirmation Bias [59:10] Rome [59:54] Amazon [01:00:10] Amazon Valuation [01:00:23] Microsoft [01:01:13] Netflix [01:01:18] Apple [01:01:25] Nokia [01:01:43] Twitter [01:01:47] iPhone [01:01:49] Google [01:02:08] IMDb [01:02:32] Alexa [01:02:46] Twitch [01:02:59] Zappos [01:03:00] Pillpack [01:03:03] Audible [01:03:05] Kiva Systems [01:03:06] Goodreads [01:03:08] Stack Overflow [01:03:15] Basecamp [01:03:17] Domo [01:03:17] Business Insider [01:03:18] Washington Post [01:03:21] LivingSocial [01:03:27] AmazonBasics [01:03:40] Tesla [01:03:57] Hyperloop Transportation System [01:04:28] Legend of Sisyphus – Wikipedia [01:07:52] Nomad lifestyle [01:22:37] A Nice Place to Visit - Twilight Zone episode [01:23:02] Uncomfortable Reading – Neil Soni [1:24:14] Crony Belief [01:26:06] Lindy Rule [01:26:24] Gestalt [01:26:49] Guardians of the Galaxy [01:26:59] Disney [01:27:08] New York Times [01:27:43] Wall Street Journal [01:27:44] Harvard discrimination [01:31:01] Books mentioned The Myth of Sisyphus by Albert Camus Skin in the Game by Nassim Taleb [05:01] (Nat’s notes) (book episode) Sapiens by Yuval Harari [05:27] (Nat’s notes) (part I, part II) Beginning of Infinity by David Deutsch [05:29] (book episode) Darwin’s Dangerous Idea by Daniel Dennett [05:32] (Nat’s notes) (book episode) The Stranger by Albert Camus [08:22] Mastery by Robert Greene [09:55] (Nat’s notes) (book episode) Cowboy Conservatism by Sean Cunningham [21:14] Homo Deus by Yuval Harari [24:23] (Nat’s notes) (book episode) Elephant in the Brain by Kevin Simler [25:07] (Nat’s notes) (Neil's notes) (book episode) I am a Strange Loop by Douglas Hofstadter [26:41] Godel, Escher, Bach by Douglas Hofstadter [26:47] (Nat’s notes) (book episode) The Book of Five Rings by Miyamoto Musashi [37:13] (Nat’s notes) (book episode) War and Peace by Leo Tolstoy [38:06] The Inner Game of Tennis by Timothy Gallwey [44:58] (Nat’s notes) (book episode) Letters from a Stoic by Seneca [58:36] (Nat’s notes) (book episode) Happy Accidents by Morton A. Meyers [01:17:39] (book episode) Finite and Infinite Games by James Carse [01:17:56] (book episode) The War on Normal People by Andrew Yang [01:41:56] (book episode) The Jungle by Upton Sinclair [01:25:40] (Nat’s notes) (book episode) People mentioned Albert Camus Anthony Bourdain [03:01] Young Jamie [06:44] Joe Rogan [06:44] Kafka [07:28] Jordan Peterson [23:57] (12 Rules For Life episode) Musashi [37:02] (The Book of Five Rings episode) Adam Sandler [42:22] Yuval Harari [46:58] (Homo Deus episode, Sapiens episodes Part I, Part II) Seneca [57:56] (Letters from a Stoic episode) Tim Ferriss [58:30] Epictetus [59:27] Jeff Bezos [59:53] Elon Musk [01:05:00] Nietzsche [01:06:37] Dostoevsky [01:12:05] Mark Manson [01:21:57] Nassim Taleb [01:25:39] (Antifragile episode, Skin in the Game episode) James Gunn [01:26:47] Sarah Jeong [01:27:57] Andrew Yang [01:41:46] (War on Normal People episode, Q&A episode) Show Topics 01:28 – This week’s episode is Myth of Sisyphus by Albert Camus. It is a philosophical book exploring the meaning of life, questioning if suicide is ever the rational choice. Themes include, humans questioning their cosmic significance and when life is a struggle, is it still worth living? 06:19 – The book is an essay in 4 sections, Absurd Reasoning, Absurd Man, Absurd Creation & Myth of Sisyphus. Camus was insecure about his work, similarly to Kafka who didn’t wish for his uncompleted works to be published after his death. Camus’ other work, The Stranger, was good, entertaining but it’s easy to hate the main character. Having read more by Camus it’s easier to understand his other works better. 10:03 – Taboo topic of suicide, often discussed as a wholly bad thing and something we should prevent at all costs. This book is a personal exploration of whether or not it makes sense. There are plenty of statistics to suggest that talking about suicide and reporting on suicides causes an increase. We have a natural aversion to talking about it. This essay is an argument against it as none of the reasons presented for it are considered convincing. 12:40 – For those in unbearable pain, what is the compassionate thing to do? This directly competes with the human with the human instinct for not ending a life. If someone is in pain, should it be illegal to let them go? Is it cruel and selfish to extend someone’s life artificially? The practice of assisted suicide still exists even though illegal but just via more illicit means. 14:38 – Insurance has no incentive to keep people alive as they stop paying out for care but hospitals stop getting paid when people die. Waiting for people to pass naturally is often a long drawn out process. Hospitals have to be vigilant in these situations before death to avoid malpractice lawsuits. Their desire is to minimize liability when someone does die. It is often a morally difficult decision for families. Legality of negative actions (not giving an intervention) vs positive action (assisting or speeding up the process of dying). 19:31 – Laws around alcohol and cannabis. Texas is very polarized compared to other states like Pennsylvania. 22:37 – “Living naturally is never easy, you continue making the gestures commanded by existence for many reasons. the first of which is habit. Dying voluntarily implies that you've recognized even instinctively the ridiculous character of that habit. The absence of any profound reason for living, the insane character of that daily agitation and the uselessness of suffering” 24:00 – The brain as an illusion. Consciousness doesn’t have much control, just along for the ride. Can often result in a feeling of chaos or overwhelm. Hard to explain this concept to others not familiar with these subjects. Internal vs external experience of “I”, sub personalities and the internal chatter of the mind. It’s hard to consider that everyone experiences that about themselves. Considering everyone has their own unique experiences, it’s easier to think that it’s just me and the world and you’re all part of the simulation. Perhaps everyone else's consciousness is a figment of our imagination. 29:16 – Determinism vs Free Will & Evolution vs God. You can also think there is third option between non free-will and non determinism, where your brain is still deciding things, there is free will but it’s not yours. Very philosophical episode so far, contemplating the randomness in the universe. 32:07 – Man’s attachment to life. We get into the habit of living (surviving) before we acquire the habit of thinking. Animalian Drive, social bonds and the coexistence behaviors of other animals like chimps & dogs. Human’s drive to co-operate overrides our other urges. However scarcity causes confrontation. 35:52 – Violent crime can be thought of as failure of the cognitive mind. Crime levels show that we co-exist together relatively peacefully. Especially considering density of population, e.g on the island of Manhattan, most of which haven’t killed someone while living there. Getting through lengthy books, taking notes and needing character maps to follow plot. 40:27 – “Rising, streetcar, four hours in the office or the factory, meal, streetcar, four hours of work, meal, sleep. And Monday Tuesday, Wednesday, Thursday, Friday and Saturday according to the same rhythm. This path is easily followed most of the time but one day the ‘why’ arises and everything begins in that weariness tinged with amazement begins. This is important weariness comes at the end of the acts of a mechanical life, but at the same time it inaugurates the impulse of consciousness.” Meaningless of the routine. Moment of clarity after extended periods of working hard. The movie Click and fast forwarding through the autonomous parts of life. How often are you in the driver's seat? How often is life on autopilot? Autopilot can used as a function to get out of your own way. You couldn’t function if you were aware of the absurdity of life for your whole day at your factory job. That would cause more suffering. You have to be satisfied with your life so that when the consciousness comes in you don’t feel weary of how absurd it is. 45:38 – “He feels within him his longing for happiness and for reason. The absurd is born of this confrontation between the human need and the unreasonable silence of the world” Changing notions of religion, no longer an unhesitant belief - without religion people are now ‘woke’. Science answers the how and what but doesn’t answer the why. Science and religion should be separate. If religion and nationalism are fading away, what are we a part of then? Jordan Peterson is an example of figureheads that people are looking up to in place of religion. Externalize the meaning of our lives onto these people - like an over obsessive mother who won’t let their child grow up, or obsession in romantic relationships. 49:13 – There is no objective meaning of life however we have an innate longing and desire for meaning - how do you reconcile those two things? “The mind's first step is to distinguish what is true from what is false. However, as soon as the thought reflects on itself what it first discovers is a contradiction. Of whom and what indeed can I say I know that? This heart within me I can feel and I judge that it exists. This world I can touch and I likewise judge that it exists. There ends all my knowledge and the rest is construction for if I tried to seize this self of which I feel sure. If I try to define a to summarize it it is nothing but water slipping through my fingers.” 50:06 – What does the mind do that the brain doesn’t do? We are always stuck within that contradiction. Lots of overlapping themes with GEB episode. “If through science I can seize phenomena and enumerate them I cannot for all that apprehend the world. Were I to trace its entire relief with my finger I should not know anymore” Simply having the data from science isn’t the same as understanding and knowing. The mind is like water dripping through fingers, we can’t hold on to the concept. “What is absurd is the confrontation of the irrational and the wild longing for clarity whose call echoes in the human heart. The absurd depends as much on man as on the world. At this point of his effort, man stands face to face the irrational, he feels within him his longing for happiness and for reason. The absurd is born of this confrontation between the human need and the unreasonable silence of the world.” We want to be happy and we want reasons for existing but the world has nothing to offer us we can never find an external explanation for being and so we either have to create one ourselves or just accept that we will never have one. It’s a hard concept to be comfortable with. 52:51 – Chapter 2. Examples of the absurd life. Revolt, Freedom, Passion. It's the actor who recognizes that everything is ephemeral. Life ends at the end of the role. Mini universes are created within plays. The actor - in those 3 hours he travels the whole course of the dead-end path that the men in the audience take a lifetime to cover. You can sit and observe an actor but you can never do that with your own life. 54:40 – The Conqueror. Fighting and taking action, demands respect. Not sitting thinking. But they are not contemplating their life. Comparison of the conqueror to business. Choosing action over contemplation. 56:47 – Who is the "I". Discussing this topic makes you very self aware. These observations are not reasons not to pursue things in life. Stoicism and Minimalism are great philosophies for people who don’t want to feel bad about giving up on their goals. However some people interpret Stoicism as saying to go for your goals. There is fun in accomplishment. Your mindset is often reflected in what you’re reading. Our differing mindset applies different meanings to the same books. Our minds don’t hold on to thoughts we disagree with. We extract what is valuable. Our struggles and wealth can play a part on our viewpoint. Epictetus in poverty vs Seneca with wealth. 01:00:00 – Tangent. Modern wealth, Jeff Bezos and the escalating new heights of wealth. Which tech companies would you be least surprised to not exist in 10 years? Amazon, IPO’s, Tesla and stock prices. 01:06:05 – Humans long for happiness and reason but absurdity is born from our need and the silence of the world. It’s a philosophical contradiction. Nietzsche said we had killed God in becoming God ourselves. That we are taking power and trying to be the arbiters of our faith. We decide what is meaningful. The goal is to not wait for heaven in the afterlife but to create that eternal meaningful life here. 01:07:42 – The Myth of Sisyphus. He defied the Gods and put Death in chains so that no human needed to die. When Death was liberated and it became time for Sisyphus to die, he tried to escape. The Gods decided to punish him for all of eternity. He would push a rock up a mountain and upon reaching the top, the rock would roll down again leaving Sisyphus to start over. Is Camus saying that we are all Sisyphus now? Trying to defy death? Stuck in the absurd meaningless tasks of life. Despite being the Absurd Man, Sisyphus has accepted his fate and continues doing it. “He is as much through his passions as through his torture. His scorn of the Gods, his hatred of death and his passion for life won him that unspeakable penalty in which the whole being is exerted toward accomplishing nothing. This is the price that must be paid for the passions of this Earth.” Trying to live eternal life here on Earth means we have condemned ourselves to the meaningless repetition. We are doing this senseless toil and we are occasionally conscious of it and trying to find meaning. To live a meaningful life you stay in the routine and stay “unwoke”. Once you’re conscious of the absurdity of life and try to do something about it you are trying to become like God. 01:11:59 – However there is meaning in the task itself, there’s a happy ending to this story. Camus was saying there’s not a God but there doesn’t have to be for your life to have meaning. There is hope in the returning steps of Sisyphus. “A face that toils so close to stones is already stone itself. I see that man going back down with a heavy yet measured step, toward the torment of which he will never know the end. That hour, like a breathing space which returns as surely as his suffering, that is the hour of consciousness. At each of those moments when he leaves the heights and gradually sinks toward the layers of the Gods, he is superior to his fate. He is stronger than his rock.” In those moments, walking back down after the rock, he still has some control and he is conscious of it. 01:14:24 – “I leave Sisyphus at the foot of the mountain, one always finds one's burden again. But Sisyphus teaches the higher fidelity that negates the gods and raises rocks, he too concludes that all is well. The universe henceforth without a master seems to him neither sterile nor futiile. Each atom of that stone, each mineral flake of that night filled mountain in itself forms a world. The struggle itself toward the heights is enough to fill a man's heart. One must imagine Sisyphus happy.” 01:15:03 – “All of Sisyphus' silent joy is contained therein. His fate belongs to him. His rock is his thing.” A struggle can make your life meaningful. Tackling a goal can be uplifting. Finite and infinite games and horizon thinking idea. Goals as directional, metrics to shoot for. Being obsessed with a goal you ignore other opportunities and miss out on serendipitous discoveries. Tangent on goal setting, and adapting and changing the goal as you progress. Reaching the goal is not what makes you happy. You have to enjoy the struggle. 01:22:29 – The appeal of a nomadic life. However living the easy, happy life isn’t possible all of the time. Only by losing, does winning mean anything. Sisyphus can choose how he feels about the struggle. 01:23:22 – It’s very easy to keep reading books you already agree with, to avoid struggling with difficult feelings. When you read things that challenge your belief, feeling and challenging that discomfort is something necessary to do. Discriminating some races feels wrong while others not. 01:32:30 – “For the rest of men he knows himself to be the master of his days. At that subtle moment when man glances backward over his life. Sisyphus returning toward his rock in that slight pivoting he contemplates that series of unrelated actions, which become his fate, created by him combined under his memories eye and soon sealed by his death. Thus convinced of the holy human origin of all that is human, a blind man eager to see, who knows that the night has no end, he is still on the go, the rock is still rolling.” The book ends on a hopeful note, answers the question of suicide. Even though life may seem absurd, you can find meaning in the absurdity and the struggle. You can find your rock. 01:34:36 – Thank you to everyone supporting us on Patreon. We have some lovely bonus material to go with this episode. The first tier is $5, if you think we’re worth more than a fancy coffee we would love it if you supported the show. At that level you get the bonus material, notes for each episode, community area to talk about the show, Q&A. At the $10 tier you get to join at monthly one-hour hangout for a casual chat. We feel Patreon is a better model for the future than advertising. Check us out there or you can go to MadeYouThinkPodcast.com/Support - we’ve got our sponsors there. We’ve got a link through to Amazon you can bookmark, you can go to Kettle & Fire for their delicious Bone Broth - use code THINK for a discount at checkout. Go to Perfect Keto for their healthy supplements. Four Sigmatic for the great mushroom coffee and Cup and Leaf . You’ll get 20% off with code THINK. Also check out our Made You Think Tea Bundle. 01:41:46 – Keep telling people about the show. If you haven’t listened to the episode with Andrew Yang we’d love to hear what you think about the format. We also love getting book recommendations, let us know on Twitter. I’m @TheRealNeilS and I am @NatEliason Until next time, have a good one everyone. If you enjoyed this episode, don’t forget to subscribe at https://madeyouthinkpodcast.com.

Ben and David are once again live on the scene, this time covering the biggest disruption in grocery since… well, sliced bread: Amazon’s $13.7B purchase of Whole Foods Market. We place this deal in context by diving deep into the long, intertwining history of grocery, tech and Amazon, from the infamous dotcom flameout Webvan (domain name now owned by Amazon) to its much more successful progeny Kiva Systems (acquired by Amazon in 2012) to current Silicon Valley unicorn Instacart (founded by former Amazon logistics engineer Apoorva Mehta). One thing is clear: for Amazon and Jeff Bezos, realizing the longterm vision of the Everything Store truly means building the everything store. Topics covered include: The origins of Whole Foods Market as “Saferway” in the late 70’s Austin, TX hippie scene, founded by CEO John Mackey (“the Steve Jobs of grocery stores”) and his then-girlfriend Renee Lawson Hardy Whole Foods’ expansion through acquisition throughout the 80’s and 90’s The company’s recent struggles with competition, leading to sales declines and attracting activist shareholder interest from Jana Partners  Amazon’s acquisition of the company on June 16, 2017 for $13.7 billion, a 27 percent premium to the stock's previous day closing price In depth history and analysis of the four keys to understanding this deal: Webvan, Kiva Systems, AmazonFresh and Instacart  Followups: Walmart/Jet buys Bonobos for $310M The Carve Out: Ben: Mark Zuckerberg’s 2005 CS50 guest lecture David: Exponent on Podcasting and Centralization Sponsor: Thanks to Silicon Valley Bank for sponsoring this episode. If you'd like to learn more or start a banking relationship, you can get in touch with Dan Allred here.

Robots. What are they? Just a new sort of tool, qualitatively different kinds of tools that do things we neither expect nor intend, new kinds of beings? With the incipient explosion of complex robots, we may need to re-examine the way law uses and understands intention, responsibility, causation, and other basic concepts. We’re joined by Ryan Calo, who has achieved the outrageously awesome feat of earning a living thinking about robots. (It’s pronounced Kay-low. So Joe got this one right.) We discuss flying drones, chess computers, driverless cars, antilock brakes, and computer-conceived barbecue sauce. This show’s links: Ryan Calo’s faculty profile and writing Follow-up from listener David on Episode 40: The Split Has Occurred, Shelley v. Kraemer, and Buchanan v. Warley Lego Mindstorms Ryan Calo, Robots and Privacy FIRST Lego League robotics competition for ages nine to fourteen DJI Phantom Vision 2+ flying drone camera thing capable of making like this one and this one Mark Berman, National Park Service Bans Drone Use in All National Parks and Chris Vanderveen, Man Banned from Yellowstone after Drone Crash FAA’s Key Initiatives page on drones Joan Lowy, Drone Sightings Up Dramatically Ryan Calo, Robotics and the Lessons of Cyberlaw (including a discussion of the concepts of embodiment, emergence, and social meaning as the core of the legal challenge posed by robotics) Stephen Johnson, Emergence: The Connected Lives of Ants, Brains, Cities, and Software Radiolab, Emergence Frank Easterbrook, Cyberspace and the Law of the Horse Cory Doctorow, Why It Is Not Possible to Regulate Robots Neil Richards and William Smart, How Should the Law Think About Robotics? Ryan Calo, A Horse of a Different Color: What Robotics Law Can Learn from Cyberlaw About IBM’s Watson and Deep Blue (the chess machine) Daniel Suarez, Daemon Richard Fisher, Is It OK to Torture or Murder a Robot? Radiolab, Furbidden Knowledge Nicholas Bakalar, Robotic Surgery Report Card Studdert, Mello, and Brennan, Medical Malpractice Ryan Calo, The Case for a Federal Robotics Commission Excerpt from In re Polemis, the case we forgot the name of About Amazon’s Kiva Systems, the subsidiary that supplies Amazon with robotic warehouse workers Rochelle Bilow, We Put a Computer in Charge of Our Test Kitchen for a Day, and Here’s What Happened, and Mark Wilson, I Tasted BBQ Sauce Made By IBM’s Watson, And Loved It E.M. Forster, The Machine Stops About the Future Tense event, Can We Imagine Our Way to a Better Future?, including descriptions and video, in which Ryan participated About cognitive radio Daria Roithmayr, Complexity Law and Economics We Robot 2015, meeting April 10-11, 2015 in Seattle Special Guest: Ryan Calo.

Amy Villeneuve believes in her gut instinct, and it’s led to her current position as President and Chief Operating Officer of Kiva Systems, an innovative startup acquired last year by Amazon.com. Villeneuve recently shared her “disruptive” story with Tepper School of Business students as part of the W.L Mellon Speaker series.

What do the robots from Kiva Systems do? Why did Amazon buy Kiva Systems? What are the pros and cons of industrial robots? Get the lowdown on robotics from your favorite tech gurus, Chris and Jonathan. Learn more about your ad-choices at https://news.iheart.com/podcast-advertisers

To celebrate our 100th episode, we welcome Raffaello D'Andrea, Professor at ETHZ and co-founder of Kiva Systems. He gives us his first impressions after the acquisition of Kiva by Amazon and presents his work in dynamic systems.