Podcasts about small giants

This week, in Episode 249, we bring you a conversation recorded at our recent 21 Hats Live event in Ann Arbor, Michigan, with Ari Weinzweig, co-founder of one of America's most influential small businesses. Starting 43 years ago with a highly successful college town delicatessen that they could have replicated all over the country (including for Disney), Ari and co-founder Paul Saginaw have instead built Zingerman's Community of Businesses, a collection of 12 Ann Arbor-based, collaboratively run businesses each with its own leadership and ownership structure. Together, these businesses produce $80 million a year in revenue. They include a bakery; a coffee company; two event spaces; a roadhouse; a Korean restaurant; a mail-order operation; an international food-tour business; a publishing house that publishes, among others, Ari Weinzweig; and a training center—ZingTrain—that has shared the Zingerman's approach to business building with more than 10,000 businesses.In 2003, Bo Burlingham pronounced Zingerman's “The Coolest Small Company in America.” Bo's article became the foundation of Small Giants, his book about companies that are more intent on being great than being big. The last thing we did at 21 Hats Live was to sit down with Ari to talk about that philosophy. In his passionate responses to our many questions—responses, I should note, that include a few F-bombs—Ari explains how the Zingerman's team decides whether to start a new business, how he and Paul made (and re-made) an especially difficult decision about expanding, how he and Paul have managed to sustain their partnership for more than four decades, how they chose a succession plan, how they know if they're charging enough, why for many years Ari's mother continued to believe he was a failure, and a whole lot more.

What role does media play in hospitality? This episode welcomes media expert and Owner of Cali BBQ, Shawn Walchef. Shawn discusses his journey from creating award-winning barbecue restaurants in San Diego to building a successful media platform. He shares insights on the importance of hospitality, storytelling, and the role of time in perfecting one's craft. Shawn also offers practical advice on leveraging digital media to build and grow a business, emphasizing the need to create consistent content and the power of being a curious and compassionate host. This episode is a must-watch for those looking to embrace their media presence.Takeaways: Every business should think of itself as a media company. Start by creating long-form content, such as a podcast or YouTube channel, to share your story and connect with your audience.If you're starting a podcast, commit to a regular schedule. For example, publishing every week without fail can build discipline and ensure you develop a reliable content stream.Leverage multiple social media platforms like LinkedIn, TikTok, Instagram, and YouTube to share your content. Different platforms allow you to reach different segments of your audience.Curiosity is a driving force in hospitality. Engage with people by asking questions and showing genuine interest in their stories. This approach can deepen relationships and loyalty.Adopt a mindset of rapid experimentation. Try new technologies and media quickly. If you fail, you'll learn faster and can adjust your strategies accordingly.Find your "anchor tenant" or main partner that can lend credibility to your initiatives and help you attract more opportunities and partnerships.Listen to your audience and adjust your content strategy based on their feedback. This responsiveness can foster loyalty and better meet the needs of your listeners or viewers.Quote of the Show:“ The better that we get at our craft, the deeper the connections we make, both at our restaurants in real life, in our community, and online.” - Shawn WalchefLinks:LinkedIn: https://www.linkedin.com/in/shawnpwalchef/ Website: https://betheshow.media/ Instagram: https://www.instagram.com/shawnpwalchef/ Shout Outs:0:41 - Toast https://pos.toasttab.com/ 0:42 - Entrepreneur Media https://www.entrepreneur.com/ 3:20 - Canterbury Tales https://en.wikipedia.org/wiki/The_Canterbury_Tales 7:21 - Rado https://www.linkedin.com/in/radoivanov/ 7:23 - Marriott https://www.marriott.com/default.mi 9:39 - The Harvest https://www.amazon.com/Harvest-Bulgarian-Wealthy-Jolla-California/dp/1593302312 21:06 - YPO https://www.ypo.org/ 22:49 - Entrepreneurs' Organization https://eonetwork.org/ 28:15 - Pennsylvania State University https://www.psu.edu/ 32:59 - Malcolm Gladwell https://en.wikipedia.org/wiki/Malcolm_Gladwell 33:17 - The Beatles https://en.wikipedia.org/wiki/The_Beatles 34:31 - Bo Burlingham https://boburlingham.com/about-bo/ 34:34 - Small Giants https://www.amazon.com/s?k=small+giants+book&adgrpid=1333708168067507&hvadid=83356831320179&hvbmt=be&hvdev=c&hvlocphy=104764&hvnetw=o&hvqmt=e&hvtargid=kwd-83357101759371%3Aloc-190&hydadcr=24658_10677455&mcid=7a177b91d24a3c459e23975de93a8c7c&msclkid=0715b194226a1581950ed985139a43a1&tag=mh0b-20&ref=pd_sl_71wu97gg72_e 34:46 - Annie DiFranco https://en.wikipedia.org/wiki/Ani_DiFranco 46:30 - Digital Hospitality https://www.digitalhospitality.com/ 47:41 - Family Style https://www.youtube.com/playlist?list=PL9aOArcA5Ia6KBNpggZJqQmrtw_lNkGqe 47:54 - Greg Majeski / Room for Seconds https://www.youtube.com/playlist?list=PLnoDJBRl8k--uSzQfVFpLeiJmqjzQIfFq 48:53 - Field of Dreams https://en.wikipedia.org/wiki/Field_of_Dreams 50:01 - Kevin Costner https://en.wikipedia.org/wiki/Kevin_Costner 

On this episode of the Growing with Purpose podcast, host Paul Spiegelman speaks with Greg Toback, Founder and CEO of Resolute Dental Partners.  As a periodontist and member of the healthcare community, Greg has seen various areas of the industry become consolidated over the years. In 2018, he decided to do his part in keeping practices doctor-owned. When two fellow dentists in his community felt they had no other option but to sell to a private equity organization, Greg stepped in and purchased their practice. This eventually led to Resolute Dental Partners, and they now have seven locations, all with strong leaders who can implement the company's values while still leading with their own style. It took years of learning (and reading the Small Giants book!) to get to where they are now, but Greg is passionate about keeping the ever important doctor-client relationship at the core of their culture.  Tune in to this episode to hear Paul and Greg discuss the changing landscape of the healthcare industry, Greg's near career shift into telecommunications, and much more.   Show Notes:   6:13 - A changing industry 17:09 - Implementing Small Giants ideas 25:06 - Early influences 37:00 - Difficult decisions 41:33 - Advice to young people

Willkommen beim ChinaHotPod! In dieser Folge stellen wir uns die Frage: Was das neune Modell "Small Giant" ist. Experten: Francis Kremer, General Manager, Wessel Household Appliances (Taicang) Co., Ltd. Günther Klein, General Manager, EDT Diecasting Technology (Suzhou) Co., Ltd. Cao Zheng, General Manager, Lenord-Bauer Automation Technology Shanghai Bennet van Well, Partner, Metaplan Structure & Strategy Consulting Moderation: Xiaolong Hu, Managing Partner, China-Team GmbH

On this very special episode of the Growing with Purpose podcast, I sit down with Hamsa Yaqo, formerly the Executive Director of the Small Giants Community, and now a board member. Hamsa is also the Co-Founder of Kintsugi Village, a non-profit hub in Detroit that will provide a childhood education center, artist incubator, culinary kitchen, and more to the local community.  Many of you likely know Hamsa as the bright, caring leader who helmed the Small Giants Community operations for nearly a decade. But you may not know about her previous time in the education and tech sectors, as well as her journey with her family from Iraq to the US when she was 12 years old. All of these experiences have shaped Hamsa into the leader she is today; ready to embark on a new journey in the non-profit space and give back to a city that she loves. Listen to this episode to hear Hamsa and I discuss what it was like for her to be the eldest child of an immigrant family, how learning a new language in a new country made her resourceful, the tough lessons she's learned as a leader, and so much more.    Show Notes: 3:32 - A serendipitous Small Giants journey 5:45 - Moving fast at Mango Languages 10:05 - A childhood on the move 20:06 - Building bonds in academia  29:10 - Areas for improvement 34:18 - “You have to enjoy what you do”

Bill Flynn has worked with industry legends like Alan Mulally and pitched to Steve Jobs, gaining invaluable insights over 30 years of studying the science of success. He is a pragmatic Simon Sinek—both an optimist and operator—dedicated to helping leaders create compassionately productive workplaces that make the world better. With a career spanning multiple industries, Bill has served as a VP of Sales eight times, a CMO twice, and GM of a $100MM IT services company. His achievements include five successful outcomes, two IPOs, and seven acquisitions, including a turnaround during the 2008 financial crisis. Since 2015, Bill has focused on coaching leaders, earning certifications from ScalingUp, Gravitas Impact, Predictive Index, and more, while partnering with organizations like MG 100, Women's Business Collaborative, and Small Giants. His best-selling book, Further, Faster: The Vital Few Steps that Take the Guesswork out of Growth, continues to receive acclaim, leading to speaking engagements worldwide. Bill believes many businesses fail unnecessarily due to gaps between what science knows and what leaders do. By addressing critical areas—like hiring, strategy, and innovation—he helps leaders focus on what matters most: aligning systems, building cohesive teams, and optimizing cash flow. Outside work, Bill is an avid reader, musician, athlete, and community volunteer. He lives in greater Boston, cheering on his collegiate-champion, musically gifted daughter. https://www.linkedin.com/in/billflynnpublic/ Master of Your Crafts is a captivating podcast featuring conversations with individuals who have dedicated themselves to mastering their craft. Whether it's a gift, talent or skill that comes naturally to them, these individuals have taken ownership and honed their abilities to perfection. Through deep conversation, we delve into their inner dialogue, actions and life circumstances offering words of wisdom to empower and guide you on a journey to becoming the master of your own craft. For more information, visit our website https://masterofyourcrafts.com and Bright Shining Light Website: https://brightshininglight.com Stay connected with us: - Facebook: https://www.facebook.com/masterofyourcrafts - Instagram: https://www.instagram.com/MasterOfYourCrafts/ - Spotify: https://open.spotify.com/show/1M0vp9H... - ApplePodcast: https://podcasts.apple.com/ca/podcast... - Amazon Music: https://music.amazon.com/podcasts/b15... - Google Play: https://podcasts.google.com/feed/aHR0...

Welcome to another inspiring episode of the Movers and Shakers podcast! This week, Gino Barbaro is joined by Jeff Davis, a powerhouse investor who transformed his life post-Hurricane Katrina. From starting as a data entry clerk to building a massive 952-unit multifamily portfolio, Jeff shares his incredible journey, strategies, and lessons learned. In this episode, Jeff dives into:- Scaling from multifamily to self-storage investments- Leveraging the "Buy Right, Manage Right, Finance Right" framework- Building broker relationships and using CRM for deal flow- The power of conservative underwriting and why no deal is better than a bad deal- His future goals of leading million-dollar deals annuallyWhether you're a beginner or seasoned investor, Jeff's story is packed with actionable insights and motivation to help you scale your real estate journey. Don't miss this episode!  Chapters:00:00 - Introduction03:12 - How Jeff Transitioned from Multifamily to Self-Storage05:10 - Joining Jake & Gino: Avoiding Bad Deals with Expert Guidance10:40 - The Deal That Changed Everything: Seller Financing & Off-Market Strategies21:47 - Tips for New Investors to Take Action Today24:10 - Jeff's Five-Year Vision and Scaling Bridgestone Investments25:00 - Gino Wraps it Up Connect with Jeff Davis:Email: Jeff.Davis@BridgestoneInvest.com Phone: 281-904-2275 We're here to help create multifamily entrepreneurs... Here's how: Brand New? Start Here: https://jakeandgino.mykajabi.com/free-wheelbarrowprofits Want To Get Into Multifamily Real Estate Or Scale Your Current Portfolio Faster? Apply to join our PREMIER MULTIFAMILY INVESTING COMMUNITY & MENTORSHIP PROGRAM. (*Note: Our community is not for beginner investors)

Kenny Sebastian is known to be a comedic maestro who is celebrated for his stand ups like Middle Class Restaurant Problems; Indian Parents, OCD and Electricity at Home. He has masterfully turned the mundane into hilarious anecdotes, captivating audiences across the globe with his relatable charm.In this episode, @KennySebastian shares his inspiring journey and thoughts on building a brand that runs in the long run - in his conversation with Shantanu Deshpande. Find how Youtube helped him go viral and touch the lives of so many people.Kenny reveals how he draws inspiration from major companies like Google to understand business strategies and shares the key lessons he's learned from business books like Small Giants. He opens up about his fear of scalability and how he almost gave up before his viral success with Middle Class Restaurant Problems. This episode serves as a masterclass for anyone looking to build a lasting brand with meaningful impact.Additionally, for young artists and entrepreneurs, it's packed with invaluable insights and practical advice on creating engaging content and growing an audience.Want to Join the Action IRL?Participate in Razorprenuer 2.0! Showcase your creativity with the Sensi Smart 3 Razor and you could stand a chance to win a contract ≈ ₹10 Lakh, influencer deals, and a feature with Shantanu on The Barbershop!Here's how to jump in:1. Sign up through the link in bio.2. Create a reel, ad, or post featuring the Sensi Smart 3 Razor.3. Tag @Bombayshavingcompany with #IndiaKaSmartestCreatorKaun.

Lo Bosworth joins us for a conversation about building her business, Love Wellness, and how she's successfully built a niche business without getting crushed by bigger competitors.What's the secret to being small and thriving? Lo Bosworth (Founder of Love Wellness & Reality TV Star) joins this week's conversation. Building a business isn't just about scaling fast or chasing competitors—it's about starting niche, focusing on what matters, and protecting your space. Lo shares how being a “small giant” allows you to grow without getting crushed by bigger players, and why going niche first might just be your smartest move.   Want to get all of Tara's resources? Subscribe: https://www.morningbrew.com/bossy-show/subscribe Get More BOSSY: Watch BOSSY on YouTube: www.youtube.com/@BOSSY_Show Follow BOSSY Instagram: https://www.instagram.com/bossy_show/  TikTok: https://www.tiktok.com/@bossy_show Twitter: https://twitter.com/BOSSY_Show BOSSY, hosted by Tara Reed, brings you no-BS conversations about entrepreneurship, confidence, and leaning into your inner boss. Each episode, Tara puts on her boldest outfits and offers tactics and unapologetic advice – from the big names you love to the minds behind your favorite brands. New episodes drop on Thursdays – if you like the show, leave us a review and share with a friend! Learn more about your ad choices. Visit megaphone.fm/adchoices

Send us a Text Message.Meet our fellow Cleveland podcaster, Maci Nelson. Maci is a landscape architect, the creator of The Land+Scape Nerd podcast, and a project manager for LAND Studio, a non-profit that connects communities through art and public spaces. In this episode, Maci shares what it's like to design for urban outdoor spaces and the importance of relying on residents' voices to drive the creation of vibrant, inclusive outdoor environments. Through her work at LAND Studio, Maci shares how public art and other enhancements create community-centric environments that reflect who we are as Clevelanders and how nature-based solutions help mitigate climate impacts in our inner cities. Also, hear Maci speak about her podcast, The Land+Scape Nerd, where she shares stories about people and landscapes and provides resources for anyone interested in the outdoor world. In our Tip Time, Maci gives her favorite native plant recommendations to help transform your outdoor space.Guest:Maci Nelson, Project Manager at LAND Studio and creator of The Land+Scape Nerd podcastResources mentioned in this episode:Maci's podcast - The Land+Scape NerdFollow Maci on Instagram@thelandscapenerdLAND Studio projects - Small Giants sculptures at Wendy Park and The City is Our MuseumCleveland Seed Bank workshopsWild Ones Greater ClevelandThe Pollinator PartnershipFollow us: https://www.facebook.com/ecospeaksclehttps://www.instagram.com/ecospeakscleContact us:hello@ecospeakscle.com

Welcome back to the IGNITE Your Dream Podcast! I'm so excited to share today's conversation with the incredibly mindful, intentional, kind + inspirational- Rob Dube. From selling Blow Pops in high school to leading Forbes Best Small Companies, Rob's entrepreneurial journey is a testament to his visionary leadership and dedication to creating meaningful impacts. In 1991, he co-founded imageOne and has driven the company's mission to deliver genuine care through extraordinary energy, actions, and experiences for everyone, every day, every time. Under Rob's guidance, before successfully transitioning to the role of Board Chair, imageOne earned numerous accolades, including being named a Top 25 Small Business in America on Forbes' Small Giants list, an Inc. Magazine Best Place to Work, and the number one Top Workplace in Michigan. As the Visionary/CEO of The 10 Disciplines, Rob oversees a transformative coaching program that empowers entrepreneurs to build the inner foundation necessary for maximizing their impact in both business and life and doing with peace. He co-authored Shine: How Looking Inward Is The Key To Unlocking True Entrepreneurial Freedom with Gino Wickman, providing insights into the importance of self-awareness and inner growth. Rob is also the best-selling author of donothing:The Most Rewarding Leadership Challenge You Will Ever Take and hosts the Do Nothing Leadership Retreat. His advocacy for mindful leadership encourages business leaders and entrepreneurs to be still by exploring mindfulness and meditation and sharing valuable lessons from his personal and professional journey. In today's episode we talk about the inner journey or entrepreneurship, what it means to align our work with our values, trusting the unfolding when things don't go as planned, and stepping fully into our most authentic selves- even when there is loss on the other side of it.  I can't wait for you to listen! Links Mentioned:  Learn more about Rob and his work: the10disciplines.com Follow Rob over on Instagram: @robddube Book your Breakthrough Call today Tag me in your big shifts + takeaways: @amberlilyestrom Did you hear something you loved here today?! Leave a Review + Subscribe via iTunes       

In this week's edition of the AmiSights Podcast, we talk to Deanna Walker, CEO of Venturity, a professional services firm that helps small and medium-sized companies with all aspects of their back office accounting and finance needs. She explains how, in 2012, the company made a purposeful effort to invest in its culture.  “That's really where Small Giants comes into the picture,” she said. “We got introduced to that organization, and it really resonated with us – a lot of values, alignment, investing in your people and doing the right thing.” The main topics of today's episode will be how transferring into an ESOP company has made all team members more committed and accountable, how having an in-house trainer and recruiter has helped the company deal with the accountant shortage, and how adopting open-book management has educated all team members on how they can make an impact on the company. Connect with Deanna: https://www.linkedin.com/in/deannacwalker/ Check out Venturity Financial Partners: https://venturity.com/ Recorded on 5/17/24

On this very special episode of the Growing with Purpose podcast, host Paul Spiegelman speaks with the inaugural inductees of the Small Giants Hall of Fame: Sabrina White and Tom Walter!    Alongside celebrating 15 years of the Small Giants Community, we're happy to share the creation of the Small Giants Hall of Fame. What will be an annual award moving forward has now seen its first batch of nominees, finalists and inductees - a process that heavily involved Small Giants Community members.    Sabrina White is the Hall of Fame inductee representing Next Gen Leaders. In this episode, she shares with Paul what it has meant to her to grow as a leader alongside her team at Text-Em-All, as well as her involvement in the Small Giants Leadership Academy and its impact on her.   Tom Walter, the inductee representing Founders/CEOs, shares how he went from a command-and-control leader to a values-based leader thanks to his team at Tasty Catering. He also discusses how he discovered the Small Giants Community in its infancy, and what it has meant to him as he strives to continually learn from his peers.    Paul, Sabrina, and Tom reflect together on what having a values-based community means to them as business leaders, the importance of recognition, and why they all continue to see value in engaging with the Small Giants Community.    Show Notes: 4:00 - Sabrina's growth as a leader 8:58 - The impact of the Leadership Academy 11:40 - Tom's intro to the Community 14:37 - Transforming into a Small Giants leader 18:08 - Can people & profit coexist? 23:25 - Advice for leaders

It's hard to believe that it has been 15 years since Bo and Paul started the Small Giants Community! Like many of us, Paul was inspired by Bo's book and that started a series of conversations, leading to them bringing purpose-driven leaders together as a Community. Years later, the principles Bo wrote about in his book are stronger than ever, and we've seen the focus on culture and values become company differentiators. All of us continue to benefit from relationships and learnings with like-hearted leaders. In this episode - a special live recording of the Growing with Purpose podcast - Paul and Bo take a walk down memory lane, share stories and challenges, and reflect on what's changed over the last 15 years. From what happened to the original companies Bo wrote about, to how the Community has evolved and what lies ahead, we hope you enjoy this touching celebration and fireside chat!   Show Notes: 1:50 - It all began with a book 10:40 - Why Small Giants fail 15:10 - Paul and Bo's first interaction 25:05 - Endurance of Small Giants companies 33:40 - Making tough choices as Small Giants 

In this episode of the Crazy Wisdom Podcast, I, Stewart Alsop, am joined by Avetis Muradyan, Chief Technology Officer at Mobile Interactive, to discuss a range of topics from China's economic stability and supply chain innovations in Southeast Asia, to the technological advancements in Chinese manufacturing. We also touch upon the geopolitical dynamics of Indonesia, the impact of economic policies on innovation, and the vibrant entrepreneurial spirit of South America. Avetis shares insights from his extensive experience in Asia and reflects on the global economic landscape. For more about Avetis's work, you can find him on LinkedIn and read his contributions on the Palladium author's page, or follow him on Twitter @AvetisMuradyan Check out this GPT we trained on the convo Timestamps 00:00 - Introduction and brief overview of Avetis Muradyan's recent visit to China, discussing societal and economic stability contrary to the "collapse narrative." 05:00 - Discussion about supply chain innovations in Southeast Asia, particularly the significant role of mom and pop shops in local economies. 10:00 - Debate on the position and potential of Indonesia within Asian geopolitics, reflecting on historical expectations versus current realities. 15:00 - Shift to technological advancements in China, focusing on the rapid development and improvement of Chinese manufacturing sectors, including automotive and truck design. 20:00 - Exploration of global shifts in manufacturing and deep tech innovation, comparing Western and Chinese approaches to technological development and industrial strategy. 25:00 - Reflections on economic policies, the impact of free capital during economic crises, and societal values influencing national and global economics. 30:00 - Personal anecdotes about experiences in China, comparing past and present manufacturing landscapes, and the broader implications for global economic shifts. 35:00 - Discussion on perceived conflicts between the U.S. and China, arguing against the idea of significant ideological or economic clashes between the two nations. 40:00 - Examination of South America's entrepreneurial spirit and personal freedom, discussing the cultural and economic vibrancy of Brazil and Argentina. 44:00 - Conclusion of the podcast with final thoughts on the abundance and potential of the Western Hemisphere, and information on how to connect with Avetis Muradyan for further discussions. Key Insights Economic Stability in China: Avetis Muradyan discusses the misconception of China's economic collapse, emphasizing the country's resilience and growth despite global narratives that suggest otherwise. He points out that, contrary to the collapse narratives, China has emerged as a significant global player, particularly highlighted by its ascent to become the world's largest car exporter. Supply Chain Innovations in Southeast Asia: Muradyan sheds light on the critical role of small mom and pop shops in Southeast Asia's economies. These establishments, he notes, are pivotal in the region's retail ecosystem, accounting for a significant portion of retail sales. He also discusses the rapid digital transformation within these small businesses and its impact on local economies. Indonesia's Geopolitical Position: The discussion delves into Indonesia's potential and its complex internal dynamics, which include a significant military presence that does not align with its geographical identity as an archipelago. Muradyan explores the paradoxical elements of Indonesia's development and its strategic geopolitical role between major powers like the US and China. Technological Advancements in China: There is a significant focus on the evolution of Chinese manufacturing, where Muradyan highlights the shift from low-quality production to high-quality, innovative manufacturing processes, particularly in the automotive and tech sectors. This shift illustrates China's broader industrial strategy to climb up the value chain. Economic Policies and Global Impact: Muradyan critiques recent global economic policies, particularly zero-interest policies, which he believes have led to missed opportunities for genuine innovation. He discusses how these policies have influenced both economic stability and developmental priorities worldwide. Cultural and Entrepreneurial Dynamics in South America: Muradyan praises the unique entrepreneurial spirit of South America, particularly in Brazil and Argentina. He discusses how cultural vibrancy and a focus on personal freedom contribute to a dynamic economic environment that fosters self-improvement and resilience. Reflections on Global Economic Shifts: Finally, Muradyan reflects on the broader implications of manufacturing and economic shifts from the West to East, particularly how these shifts are redefining global economic centers. He uses personal anecdotes from his experiences in China to illustrate the dramatic transformations he has witnessed firsthand, comparing them to previous Western manufacturing prowess.

In this episode, host Troy Trewin sits down with John Warrillow, the President of The Value Builder System to discuss the secrets behind business success. John shares insights from his own journey, highlighting the importance of strategic planning, building effective teams, and navigating growth challenges. With his wealth of experience, John offers invaluable advice for aspiring and current business owners looking to achieve sustainable success in their ventures. In his book built to sell John Warrillow provides advice on how to make your small business sellable. The best way to do this, according to Warrillow, is to build a business that can run on its own—a business that can function without you, the owner. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: 1 .What do you think is the hardest thing in growing a small business? John Warrillow believes that one of the toughest aspects of growing a small business is managing the people within it. He emphasizes that hiring the right individuals, particularly salespeople, can pose significant challenges. Entrepreneurs often struggle to find sales professionals who can replicate their success, leading to frustration and setbacks in scaling the business. 2. What's your favourite business book that has helped you the most? John Warrillow's favorite business book, aside from his own works, is "Small Giants" by Bo Burlingham. This book resonates with him because it focuses on the pursuit of greatness rather than just size, highlighting the value of being exceptional in business rather than merely big. 3. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? John Warrillow recommends the "Prof G Show" and "All In" podcast. The "Prof G Show" is hosted by Scott Galloway and offers insightful perspectives on business and entrepreneurship. "All In," moderated by Jason Calacanis and a group of venture capitalists, provides a deep dive into tech and business topics, offering a balanced view from different political spectrums. 4. What tool or resource would you recommend to grow a small business? John Warrillow recommends using Net Promoter Score (NPS) as a tool to grow a small business. NPS is a simple yet powerful way to measure customer satisfaction, predict future growth rates, identify areas for improvement, and understand customer loyalty. 5. What advice would you give yourself on day one of starting out in business? John Warrillow advises himself to "stop planning and start doing" on day one of starting out in business. He emphasizes the importance of taking action rather than getting caught up in planning details, suggesting that real progress comes from engaging with potential customers and testing ideas in the market. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: A business that depends on you is worthless to anyone but you – John Warrillow The most valuable businesses are the ones that do one thing exceptionally well – John Warrillow Focus on being great, not just big – John Warrillow

Eric Rieger is the founder and CEO of WEBIT Services - www.webitservices.com. - an IT strategy, service, and support company serving companies in and around Chicago. WBIT became an ESOP in 2022, and was a 2 time Better Business Bureau Torch Award winner for ethics in 2019 and 2023.We talked about the Small Giants Community - www.smallgiants.org. Learn about their work and their Small Giants Summit to be held May 2024 in Detroit on their website. Eric and I will be there!Books mentioned are Small Giants: Companies That Choose to Be Great Instead of Big by Bo Burlingham, and Learning to LOVE MIDLIFE: 12 Reasons Why Life Gets BETTER with AGE by Chip Conley. Also mentioned was donothing:The most rewarding leadership challenge you'll ever take by Ron Dube'You can find Eric Rieger on LinkedIn: https://www.linkedin.com/in/ericrieger/You can reach me, Marty Wolff here: https://www.linkedin.com/in/martywolffceo/ or 570 815 1626 Hosted on Acast. See acast.com/privacy for more information.

In this episode, we're sharing a classic, yet unreleased episode from a 2018 interview with Waylon Lewis and his mentor-from-afar Bo Burlingham, author of one of Waylon's two most-recommended books ever (the other is Pema Chodron, Buddhist author). Bo Burlingham, journalist, business writer for Inc. of many years, is the author of Small Giants, which Waylon calls one of "his favorite Life-Helpful ‪‎Mindful‬ Books." *Sadly, the audio is rough at moments in the recorded video, so we've only provided a clip of the audio as a podcast. For the full conversation in video (free!) with captions, find it on Elephant Journal.  

Our guest this week is a designer for whom discovery is at the heart of what she does. Her design skills have been featured on HGTV as the co-host of Aloha Homes, and her firm has won multiple awards, including two gold key awards. Joining the show is President and Creative Director of The Vanguard Theory, Michelle Jaime!Michelle joins host Dan Ryan to discuss Hawaii's unique culture in terms of hospitality. Michelle also shares her experiences as an entrepreneur, and dives into the need for authentic representation of Hawaiian culture in design.Takeaways: Hospitality in Hawaii is ingrained in the culture, where locals often adopt and warmly embrace visitors, sharing their traditions, food, and experiences. Genuine care and immersing guests are authentic aspects of life, both on a personal and industry level.Hawaiian firms often design Hawaiian projects, but rarely design mainland projects, hindering their recognition and opportunities outside of Hawaii. This disparity may be attributed to misconceptions about distance and cultural specificity.To gain recognition and attract profitable opportunities, it is important for small businesses to showcase their achievements. Building successful partnerships and establishing a strong reputation can lead to further growth beyond the local market.When working with clients, it's important to build strong relationships and understand their goals, budgets, and timelines. By designing around constraints and considering logistics, you create high-quality projects that meet expectations regardless of location.It is crucial for non-local design firms working on projects in Hawaii to be sensitive to the local culture and avoid appropriation. Engaging with local fabricators, artists, and designers is essential to ensure an authentic representation of the community.Being cautious about scaling and expanding too quickly is crucial, especially in areas where external factors can significantly impact businesses and lead to layoffs. Prioritizing sustainable growth can help prevent potential negative consequences.Many people face the challenge of lacking business guidance and mentorship, relying on failure to learn and overcome obstacles. Despite the absence of a mentor, the experience of navigating failures can drive personal growth and resilience.Quote of the Show:“If we don't engage the community, that's not really authentic.” - Michelle JaimeLinks:LinkedIn: https://www.linkedin.com/in/michelle-jaime-487a5b4/ Website: https://www.thevanguardtheory.com/ Shout Outs:1:05 - The Laylow: https://www.marriott.com/en-us/hotels/hnlak-the-laylow-autograph-collection/overview/ 4:26 - Philpotts Interiors: https://www.philpotts.net/ 4:28 - Jonathan Staub: https://www.linkedin.com/in/jonathan-staub-a8486914/?originalSubdomain=no 4:30 - Marion Philpotts-Miller: https://www.linkedin.com/in/marion-philpotts-miller-74127111/ 5:21 - Kelsey Grammer5:44 - Fraiser6:35 - Hirsch-Bedner: https://www.hba.com/ 7:37 - HGTV: https://www.hgtv.com/ 7:40 - David Jaime: https://www.linkedin.com/in/david-jaime-430a1480/ 9:13 - Shaleah Soliven: https://www.linkedin.com/in/shaleah-soliven-03191726/ 12:07 - Rockywold Deephaven: https://www.rdcsquam.com/ 18:12 - Gensler: https://www.gensler.com/ 19:37 - Independent Lodging Congress: https://ilcongress.com/ 19:38 - BDNY: https://bdny.com/ 19:40 - Hospitality Design: https://hospitalitydesign.com/ 19:48 - Gold Key Awards: https://goldkeyawards.com/ 20:29 - The Surfjack Hotel: https://surfjack.com/ 21:14 - Green Oak21:19 - Ben Rafter: https://www.linkedin.com/in/ben-rafter-623a702/ 21:26 - Erik Warner: https://www.linkedin.com/in/erik-warner-3139175/ 21:27 - Stephen Chen22:52 - Billy Madison22:56 - Adam Sandler28:08 - White Sands Hawaii: https://www.whitesandshotel.com/ 28:11 - Hotel Renew: https://hotelrenew.com/ 35:02 - Westin Maui: https://www.marriott.com/en-us/hotels/hnmwi-the-westin-maui-resort-and-spa-kaanapali/overview/ 35:32 - JMI Realty: https://www.jmirealty.com/ 38:06 - Small Giants: https://a.co/d/io2lBqt 39:57 - Coach Mackey42:02 - Susan Cain: https://susancain.net/ 42:04 - Quiet: https://a.co/d/38TjZQO Ways to Tune In: Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPXApple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1sAmazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419

In this insightful case study, we delve into the remarkable journey of a nimble 10-person professional service firm as they navigate the complexities of selling their business to a 300-strong industry leader. From leveraging their specialized expertise to fostering a culture that resonated with their larger counterpart, Bart Mroz, Engagement Lead at ITX Corp., shares the key steps their small firm has taken to position themselves as an indispensable asset, paving the way for a merger that promises to be a win- win for all parties. www.collective54.com

In this episode with Vinh and Ali discuss, Small Giants by Bo BurlinghamTopics IncludeWhat makes a company or organisation a Small GiantVinh and Ali's alignment to the Small Giant approach.The importance of saying NoPassion within the workplace as a fuel source.How not to go crazy as an entrepreneur The importance of fun Team culture and management - measuring performanceThe Vinh and Ali Show - Top 10 ranked podcastListen to full episodes at www.vinhandalishow.comIf you're enjoying the podcast please subscribe and leave us a review.More on Vinh;https://www.vinhgiang.comSTAGE Academy (Public Speaking/ Communication Skills Online Course)https://www.tiktok.com/@askvinhhttps://www.instagram.com/askvinhMore on Ali;https://www.aliterai.com/https://futuregolf.com.au/https://www.instagram.com/aliterai/

Time is money. Don't let perfect be the enemy of the good. These and other cliches, while true, all point to the 80/20 rule. My guest today coaches his clients on bringing 80/20 into their practices and shares some ideas in this episode. Bill Flynn is Principal at Catalyst Growth Advisors where he coaches leaders to get to the next level, and he coaches business owners on making growth more predictable. As a coach, in addition to being connected with MG 100, Women's Business Collaborative, MassMEP, Small Giants, and EforAll, Bill has earned certifications from ScalingUp, Gravitas Impact, Metronome United, Predictive Index, Stakeholder Centered Coaching, and The Neuroleadership Institute.  He has worked for and advised hundreds of companies, including startups, where he has a long track record of success spanning multiple industries.  Bill is the author of the best seller,  Further, Faster - The Vital Few Steps that Take the Guesswork out of Growth. Away from work, he is an avid reader, amateur musician, athlete, and enjoys volunteering locally. When he is not cheering on his collegiate-champion, musically-gifted daughter, Bill lives and works in greater Boston.  In this episode Carl White and Bill Flynn discuss:Where practice owners are most resistant to implementing 80/20 and whyCharacteristics a practice owner needs to have to be successful with 80/20A part of the practice that's a good place to start Want to be a guest on PracticeCare?Have an experience with a business issue you think others will benefit from? Come on PracticeCare and tell the world! Here's the link where you can get the process started. Affiliate PromotionWe're fans of Constant Contact for email campaigns, newsletters, and emails. We use it with our clients. What we like: Very easy to useVery flexibleEasy to find supportHIPAA compliant Get 30% off for the 1st 3 months if you sign up using our partner link. We do receive a commission when you use our link. Constant Contact offers additional prepayment discounts you can choose: 10% off per month for your first 6 months, or 15% off for the year. If you prepay, your discount stacks on top of the 30% discount for the 1st 3 months. Connect with Bill Flynn:www.catalystgrowthadvisors.comhttp://linkedin.com/in/billflynnpublic Connect with Carl WhiteWebsite: http://www.marketvisorygroup.comEmail:  whitec@marketvisorygroup.comFacebook:  https://www.facebook.com/marketvisorygroupYouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmigLinkedIn: http://www.linkedin.com/in/healthcaremktg 

Join us on Millennial Mondays as we dive into the world of pharmacy entrepreneurship with Hussam Hamoush. From reversing diabetes to pharmacy business models, we explore a myriad of topics. Hussam shares his insights into the healthcare industry, the path to buying a pharmacy, and his wellness retreat dreams. Get ready for an engaging conversation filled with healthy advice, entrepreneurship, and some book and podcast recommendations to boost your productivity. Don't miss this fascinating insight into the world of modern pharmacy ventures! Newsletter sign up (new and exciting developments)https://learningwithlowell.us12.list-manage.com/subscribe?u=08ed8a56013d8b3a3c01e27fc&id=6ecaa9189b Join this channel to get access to perks: https://www.youtube.com/channel/UCzri06unR-lMXbl6sqWP_-Q/join https://youtu.be/OEnoUiL0fXc Over 321 books from 170 plus interviews over 5 yearshttps://www.learningwithlowell.com/over-321-books-from-170-interviews-over-5-years-for-autodidacts/ PODCAST INFO:The Learning With Lowell show is a series for the everyday mammal. In this show we'll learn about leadership, science, and people building their change into the world. The goal is to dig deeply into people who most of us wouldn't normally ever get to hear. The Host of the show – Lowell Thompson- is a lifelong autodidact, serial problem solver, and founder of startups. LINKSSpotify: https://open.spotify.com/show/66eFLHQclKe5p3bMXsCTRHRSS: https://www.learningwithlowell.com/feed/podcast/Youtube: https://www.youtube.com/channel/UCzri06unR-lMXbl6sqWP_-QYoutube clips: https://www.youtube.com/channel/UC-B5x371AzTGgK-_q3U_KfAWebsite: https://www.learningwithlowell.com/ Hussam Hamoush linkshttps://www.stonebriarpharmacy.com/teamhttps://www.stonebriarpharmacy.com/http://instagram.com/stonebriarrxhttps://twitter.com/DoctorMixalothttps://sportspharmacypodcast.podbean.com/ 00:00 Introducing Millennial mondays and Hussam Hamoush00:15 Why buy a pharmacy?02:45 Expanding pharmacies, compounding, business models, etc04:25 Creating compounds for patients06:40 Healthy advice from a pharmacist, reversing diabeties07:55 Taking creatine08:25 Why Magnesium10:35 Testosterone and aging for men12:55 Eating mountains of cinnamon / benefits14:00 Alt protein, cellular agriculture bioavailability14:55 ideal diet for self15:30 No monologuing16:20 What all he needed to buy a pharmacy18:20 Finding pharmacy opportunities19:25 The conferences for pharmacy20:22 Medical degree / people to set up a pharmacy21:25 Shipping / getting medications to people22:15 Hurtles / covid of early starting a pharmacy23:55 People he is looking to hire / paying people to move26:30 Handling regulations / SOPs27:40 Open source SOPs28:10 How to run a pharmacy right / correcting mistakes30:30 Monologuing31:55 Getting out of the red / biggest expenses of pharmacy35:05 How to get better deals with medications and mark Cuban pharmacy37:00 Betting on sports / online37:55 Fantasy football38:30 Tailgating at a game40:00 Digital vs physical pharmacy40:30 Amazon pharmacy40:55 Going from 1 pharmacy to multiple42:10 Coffee shop and future plans42:20 Specialty pharmacies43:45 Finding a good local speciality pharmacy45:00 Threatening people, FBI agents, automated systems46:05 Talking to a pharmacist at a specialty pharmacy47:45 Small Giants, lean pharmacy, and future plans for his pharmacies49:20 Career opportunities in pharmacies and inside a pharmacy52:22 Cottage industry for pharmacy53:40 Expenses of expansion55:00 Building a huge wellness retreat / IV therapy56:55 Book / podcast recommendations59:25 Productivity / millennials / procrastination01:00:50 Offering to hunt friends01:01:30 Books for him01:03:19 Finding opportunities / staying up to date

Simon and Lee show it's not all doom and gloom following last weekend's defeat as they provide their Finopsis of the game. There's lots of Brett's Brains to chew over with you too, along with our Giants preview as the team heads back home to Hard Rock Stadium this weekend. Plus, there's a new Left Tackle from the UK who's ready and waiting for his opportunity, listen to find out who it is!See omnystudio.com/listener for privacy information.

Episode Summary: In this episode of the L3 Leadership Podcast, We're joined by the multi-talented Rob Dube, co-founder of Image One, the 10-Discipline Coaching Program and Mastermind, and the E Leap Academy, to unveil what it takes to lead your business to success while maintaining your sanity.About Rob Dube: Rob Dube is a sought after speaker for organizations and events looking to help their audiences understand mindful leadership, meditation, and mastery of their inner world.He is co-founder of imageOne, ranked by Forbes as one of the Top 25 Small Giants in America, co-founder and CEO/Visionary of The 10 Disciplines Coaching Program and Mastermind, and co-Founder of E-Leap Academy.His passion for helping entrepreneurs master their inner world led to the writing of the best selling book, do nothing, the most rewarding leadership challenge you will ever take and the creation of the Do Nothing Mindfulness Retreat.4 Key Takeaways:1. We dive into an enlightening conversation about his best-selling book, 'Do Nothing', and unpack his invaluable insights on leadership, entrepreneurship, and how to maximize your life and energy.2. Rob takes us through the 'Entrepreneurial Leap', emphasizing the significance of a gut check before making that pivotal leap.3. Leadership transitions can be tricky, but Rob sheds light on how he successfully navigated this phase with his business partner, Dan Sullivan.4. We delve into the power of rejuvenation, and Rob shares his experience of taking a sabbatical.Quotes From the Episode:“Allow your mind and body to rejuvenate.”“What are hobbies? What are things you might do if work wasn't involved?... Who are people you might spend more time with?”“You can be driven and have peace in your life.”Resources Mentioned:Traction by Geno WickmanStrategic CoachThe Ten Disciplines Coaching ProgramE-Leap ProgramConnect with Rob:Website | YouTube | Facebook | Linkedin

Investories has been re-tooling to bring incredible guests and great content. Our mission is to add value and it starts now.  We need a favor. Can you share the show with one person who might find it valuable? And also write a five star review wherever you get your podcasts? There's a special prize for one listeners who does so.  Bill has worked for and advised hundreds of companies, including startups, where he has a long track record of success spanning multiple industries. Bill has been a VP of Sales eight times, twice a CMO and once a GM of a division of a $100MM IT services company before he pivoted to becoming a business growth coach in 2016. Prior to, he had five successful outcomes, two IPOs, and seven acquisitions, including a turnaround during the 2008 financial crisis. As a coach, in addition to being connected with MG 100, Women's Business Collaborative, MassMEP, Small Giants, and EforAll, Bill has earned certifications from ScalingUp, Gravitas Impact, Metronome United, Predictive Index, and The Neuroleadership Institute. Bill was also nominated for the 2021 Thinkers50 Radar Award.   Bill's experience:   Over 30 years, worked for/advised hundreds of companies including 20+ startups (10 operationally; 5 successful outcomes) 8-time startup VP, WW Sales – UK, Singapore 2-time CMO GM – Division of $120MM IT services company 2 IPOs and 7 acquisitions Coaching Experience 10+ years as a business advisor/coach MG100 Coach Board of Advisors – Women's Business Collaborative Certified 3HAG Growth coach Expertise in ScalingUp, EOS, 3×5 Coach, 5 Dysfunctions, and Neuroleadership methodologies Predictive Index Certified Partner International Speaker Certificate – Foundations of NeuroLeadership Mass Challenge Mentor Volunteer – Network for Teaching Entrepreneurship (NFTE) Author – Further, Faster – 5-star rating Bill Flynn:  Linkedin: https://www.linkedin.com/in/billflynnpublic Medium: https://medium.com/authority-magazine/bill-flynn-of-catalyst-growth-advisors-how-to-take-your-company-from-good-to-great-fe3df2fdc61f  Website: https://catalystgrowthadvisors.com/ Investories: YouTube: https://www.youtube.com/@investoriespodcast7744 Instagram: https://www.instagram.com/investoriespod/ Email: investoriespodcast@gmail.com Kyle: Facebook: https://www.facebook.com/yourmultifamilymentor Instagram: https://www.instagram.com/your_multifamily_mentor/?hl=en John:  Instagram: https://www.instagram.com/hoopeezy/?hl=en Airbnb: https://airbnb.com/h/ponderosapinehaus  

Investories has been re-tooling to bring incredible guests and great content. Our mission is to add value and it starts now.  We need a favor. Can you share the show with one person who might find it valuable? And also write a five star review wherever you get your podcasts? There's a special prize for one listeners who does so.  Bill has worked for and advised hundreds of companies, including startups, where he has a long track record of success spanning multiple industries. Bill has been a VP of Sales eight times, twice a CMO and once a GM of a division of a $100MM IT services company before he pivoted to becoming a business growth coach in 2016. Prior to, he had five successful outcomes, two IPOs, and seven acquisitions, including a turnaround during the 2008 financial crisis. As a coach, in addition to being connected with MG 100, Women's Business Collaborative, MassMEP, Small Giants, and EforAll, Bill has earned certifications from ScalingUp, Gravitas Impact, Metronome United, Predictive Index, and The Neuroleadership Institute. Bill was also nominated for the 2021 Thinkers50 Radar Award.   Bill's experience:   Over 30 years, worked for/advised hundreds of companies including 20+ startups (10 operationally; 5 successful outcomes) 8-time startup VP, WW Sales – UK, Singapore 2-time CMO GM – Division of $120MM IT services company 2 IPOs and 7 acquisitions Coaching Experience 10+ years as a business advisor/coach MG100 Coach Board of Advisors – Women's Business Collaborative Certified 3HAG Growth coach Expertise in ScalingUp, EOS, 3×5 Coach, 5 Dysfunctions, and Neuroleadership methodologies Predictive Index Certified Partner International Speaker Certificate – Foundations of NeuroLeadership Mass Challenge Mentor Volunteer – Network for Teaching Entrepreneurship (NFTE) Author – Further, Faster – 5-star rating Bill Flynn:  Linkedin: https://www.linkedin.com/in/billflynnpublic Medium: https://medium.com/authority-magazine/bill-flynn-of-catalyst-growth-advisors-how-to-take-your-company-from-good-to-great-fe3df2fdc61f  Website: https://catalystgrowthadvisors.com/ Investories: YouTube: https://www.youtube.com/@investoriespodcast7744 Instagram: https://www.instagram.com/investoriespod/ Email: investoriespodcast@gmail.com Kyle: Facebook: https://www.facebook.com/yourmultifamilymentor Instagram: https://www.instagram.com/your_multifamily_mentor/?hl=en John:  Instagram: https://www.instagram.com/hoopeezy/?hl=en Airbnb: https://airbnb.com/h/ponderosapinehaus  

Investories has been re-tooling to bring incredible guests and great content. Our mission is to add value and it starts now.  We need a favor. Can you share the show with one person who might find it valuable? And also write a five star review wherever you get your podcasts? There's a special prize for one listeners who does so.  Bill has worked for and advised hundreds of companies, including startups, where he has a long track record of success spanning multiple industries. Bill has been a VP of Sales eight times, twice a CMO and once a GM of a division of a $100MM IT services company before he pivoted to becoming a business growth coach in 2016. Prior to, he had five successful outcomes, two IPOs, and seven acquisitions, including a turnaround during the 2008 financial crisis. As a coach, in addition to being connected with MG 100, Women's Business Collaborative, MassMEP, Small Giants, and EforAll, Bill has earned certifications from ScalingUp, Gravitas Impact, Metronome United, Predictive Index, and The Neuroleadership Institute. Bill was also nominated for the 2021 Thinkers50 Radar Award.   Bill's experience:   Over 30 years, worked for/advised hundreds of companies including 20+ startups (10 operationally; 5 successful outcomes) 8-time startup VP, WW Sales – UK, Singapore 2-time CMO GM – Division of $120MM IT services company 2 IPOs and 7 acquisitions Coaching Experience 10+ years as a business advisor/coach MG100 Coach Board of Advisors – Women's Business Collaborative Certified 3HAG Growth coach Expertise in ScalingUp, EOS, 3×5 Coach, 5 Dysfunctions, and Neuroleadership methodologies Predictive Index Certified Partner International Speaker Certificate – Foundations of NeuroLeadership Mass Challenge Mentor Volunteer – Network for Teaching Entrepreneurship (NFTE) Author – Further, Faster – 5-star rating Bill Flynn:  Linkedin: https://www.linkedin.com/in/billflynnpublic Medium: https://medium.com/authority-magazine/bill-flynn-of-catalyst-growth-advisors-how-to-take-your-company-from-good-to-great-fe3df2fdc61f  Website: https://catalystgrowthadvisors.com/ Investories: YouTube: https://www.youtube.com/@investoriespodcast7744 Instagram: https://www.instagram.com/investoriespod/ Email: investoriespodcast@gmail.com Kyle: Facebook: https://www.facebook.com/yourmultifamilymentor Instagram: https://www.instagram.com/your_multifamily_mentor/?hl=en John:  Instagram: https://www.instagram.com/hoopeezy/?hl=en Airbnb: https://airbnb.com/h/ponderosapinehaus  

Investories has been re-tooling to bring incredible guests and great content. Our mission is to add value and it starts now.  We need a favor. Can you share the show with one person who might find it valuable? And also write a five star review wherever you get your podcasts? There's a special prize for one listeners who does so.  Bill has worked for and advised hundreds of companies, including startups, where he has a long track record of success spanning multiple industries. Bill has been a VP of Sales eight times, twice a CMO and once a GM of a division of a $100MM IT services company before he pivoted to becoming a business growth coach in 2016. Prior to, he had five successful outcomes, two IPOs, and seven acquisitions, including a turnaround during the 2008 financial crisis. As a coach, in addition to being connected with MG 100, Women's Business Collaborative, MassMEP, Small Giants, and EforAll, Bill has earned certifications from ScalingUp, Gravitas Impact, Metronome United, Predictive Index, and The Neuroleadership Institute. Bill was also nominated for the 2021 Thinkers50 Radar Award.   Bill's experience:   Over 30 years, worked for/advised hundreds of companies including 20+ startups (10 operationally; 5 successful outcomes) 8-time startup VP, WW Sales – UK, Singapore 2-time CMO GM – Division of $120MM IT services company 2 IPOs and 7 acquisitions Coaching Experience 10+ years as a business advisor/coach MG100 Coach Board of Advisors – Women's Business Collaborative Certified 3HAG Growth coach Expertise in ScalingUp, EOS, 3×5 Coach, 5 Dysfunctions, and Neuroleadership methodologies Predictive Index Certified Partner International Speaker Certificate – Foundations of NeuroLeadership Mass Challenge Mentor Volunteer – Network for Teaching Entrepreneurship (NFTE) Author – Further, Faster – 5-star rating Bill Flynn:  Linkedin: https://www.linkedin.com/in/billflynnpublic Medium: https://medium.com/authority-magazine/bill-flynn-of-catalyst-growth-advisors-how-to-take-your-company-from-good-to-great-fe3df2fdc61f  Website: https://catalystgrowthadvisors.com/ Investories: YouTube: https://www.youtube.com/@investoriespodcast7744 Instagram: https://www.instagram.com/investoriespod/ Email: investoriespodcast@gmail.com Kyle: Facebook: https://www.facebook.com/yourmultifamilymentor Instagram: https://www.instagram.com/your_multifamily_mentor/?hl=en John:  Instagram: https://www.instagram.com/hoopeezy/?hl=en Airbnb: https://airbnb.com/h/ponderosapinehaus  

Danny Almagor and Berry Liberman are pioneers of impact investing in Australia. In 2007, the married couple founded "Small Giants", a rare 100% impact family office that invests in businesses driving positive impact for people and planet. Sounds like a dream job? But this wasn't the dream they started with. As a child, Danny wanted to be an astronaut. He enrolled in aerospace engineering as an imagined pathway to be Captain Jean Luc Picard of the next Starship Enterprise. But witnessing a devastating earthquake while travelling in India planted seeds for a different form of service. Straight out of college, he let go of a lucrative job opportunity and founded "Engineers Without Borders" in Australia, mobilizing thousands of engineers to make a difference via aid work and education in marginalized communities across the world. Berry, on the other hand, was deeply drawn to storytelling. After studying acting in Australia, she moved to Los Angeles and began her career in Hollywood. After a short time, however, Berry's focuses shifted to using business and capital as a force for good, in a world that was desperate for radical change. These changes in career and mindset coincided with Danny and Berry's meeting and marriage. For two decades since, they have lived and worked together, bringing their diverse gifts - their skills, wealth, and networks - into alignment with the simple and profound Gandhian principle: "Be the change you wish to see in the world." In 2007, wandering through Hong Kong airport, the couple stumbled upon Bo Burlingham's book Small Giants. A book about companies that chose to become great instead of big. Inspired, and with Bo's blessings, the couple started Small Giants with a new vision that business can and should be a force for good. At a time when the term "impact investing" hadn't even been coined globally, they committed to moving 100% of their wealth to solely positive impact businesses - something that's extremely rare even today in the impact circles. Small Giants also went on to become Australia's first certified B-Corp. "You guys are just weird hippies with money. This is not how business is done," somebody told them. Yet, not only did Small Giants flourish, but in 2013 they also launched Impact Investment Group (IIG) where many more investors joined the journey of aligning their wealth with their values. This led to more than $650 million worth of impact investments by 2020, and IIG consistently performed in the top quartile of all venture funds in Australia. Come 2020, the pandemic and the lockdown, instead of shrinking in times of uncertainty, they've launched a new impact funds manager Sentient Impact Group, to further mainstream the idea of harnessing capital to benefit the living world. Danny and Berry recognize that if we reallocate capital without changing ourselves, we just change the face of the problems. "From oil barons, we will move to having solar power barons." That's where they see the work of Small Giants Academy, a not-for-profit accelerator, education and media initiative, to help move hearts and minds towards more authentic life-giving choices within, and greater harmony without. Additionally, they have founded over a dozen ethical, sustainable, and regenerative businesses in several sectors including agriculture, property development, and impact investing. Between them, they have received dozens of awards including a Medal of the Order of Australia, Social Entrepreneur of the Year, and UN's Shared Values Award. Danny has a flair for combining adventure with values - he was part of a team that broke the record for racing a solar car across Australia from Darwin to Adelaide; guides impact safaris to places like Bhutan, Israel and Palestine; and loves jumping on the trampoline with his three kids. Berry was the Publisher and Editor-in-Chief of Dumbo Feather Magazine (now a podcast), which has reached over 500,000 people. She has interviewed hundreds of the world's deepest thinkers, philosophers, and change-makers and believes that "stories have the power to heal us and give us a vision of the way forward." Together, they have been the best sounding boards and greatest blessing in each others' lives helping them make more authentic and compassionate choices, and nourishing the best in each other. They are also parents to three young humans and do their life's work in service to them and to the generations beyond. Please join Ari Nessel and Navin Amarasuriya in conversation with this remarkable couple on a beautiful, courageous and inspiring journey to change the world both within and beyond.

Starting your own firm can be a nervous experience, but the creative freedom it offers can be well worth it. Joining the show this week is an interior designer who draws inspiration from his 25 years of design experience around the globe. After working with multiple internationally renowned design firms he is now on the journey of running his own studio. Welcome to the show, Founder & Creative Director of Pierre & Co Design Studio, Pierre Josselin!Pierre and Dan sit down to discuss Pierre's motivations for starting a business, what excites him most about the design process, and the importance of having strong relationships with others in the industry. Takeaways:  Hospitality is a shared passion. Those in the industry have an exciting passion for the work they do. It is a people driven industry with a strong sense of togetherness that is focused on creating relationships.  To create great designs, you need to cover every aspect of the project, and understand what it takes to get to the finish line. Avoiding unnecessary handoffs of work results in a higher quality and more consistent project that is completed in less time.  As a designer, it's important to understand how your answers affect the rest of the process. A timely response to a client's question not only results in a happier client, but a faster project. A delayed answer delays further steps of the project. The best coworkers you can have are ones that challenge you, but who you can also challenge. Great ideas are not born in a vacuum, and fostering a space that allows for collaboration and feedback will open your eyes to new designs.  While going out on your own and starting your own firm can be daunting, it offers many benefits. As you have full control over the intricacies, you have full creative freedom, and the ability to complete work at a faster pace.  In the design process, it is important to implement efficiencies wherever you can. Even by getting all the relevant parties in one room for the drawing process and doing instant revisions can shave weeks off of a project.  Quote of the Show:“The most successful colleagues you work with are the ones which challenge you, but you challenge as well.” - Pierre JosselinLinks: LinkedIn: https://www.linkedin.com/in/pierre-josselin-527b555a/  Website: https://pierreandco.com/  Shout Outs: 04:07 - Taniya Nayak: https://taniyanayak.com/  06:21 - Small Giants: https://a.co/d/af9MB4P  08:33 - Fairmont Flame Towers: https://www.fairmont.com/baku/ 17:11 - HBA: https://www.hba.com/  18:51 - Alex Kravetz: https://alexkravetzdesign.com/  19:07 - Inga Oelschlager: https://www.linkedin.com/in/inga-oelschlager-73640878/  19:08 - Sayeli Uysal Ayaydin: https://www.linkedin.com/in/sayeliu/  19:09 - Peter Balistrieri: https://www.linkedin.com/in/peter-balistrieri-44a99aa/  27:00 - Fairmont Banff Springs: https://www.fairmont.com/banff-springs/  27:49 - Fairmont Washington DC: https://www.fairmont.com/washington/  29:22 - The Orient Express 33:11 - Tishman Speyer: https://www.tishmanspeyer.com/  Ways to Tune In:  Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX Apple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1s Amazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419

First-time authors Chris Eccleston and Jenny Kerr Schroen have worked on many fresh ideas together at Delmarva Veteran Builders (DVB), a commercial construction firm, and realized they shared a long-time dream to write a children's book. Basing their concept on DVB's tagline, “Grit Leads to Greatness,” they devised an epic adventure book to show both parents and children that construction is heroic. Once the story was written, Chris and Jenny spent most of 2022 meeting with pioneers and thought leaders of the industry, learning more about what was being done to address the immense labor deficit. They figured they were onto something when they began hearing from not just national construction organizations, but also people outside of the industry who shared stories of how the workforce shortage affected them personally. Chris and Jenny quickly realized that one group or construction affiliation was not going to solve this. It was going to take a global effort to introduce a new generation to the trades. They hope their book, “Grit Leads to Greatness”, can be used as a tool to help bring together people from all walks of life to conquer an issue that impacts all of humanity.Time Stamps :

How do you keep people from quitting? And what's with all the strikes in the news this summer? In this episode, we welcome guest host Joddie Walker, we discuss Inc. Magazine's article How Can You Be Sure Your Employees Won't Quit. We also analyze what is happening with all the strikes in the news and what that has to do with workplace culture. In this episode, we reference three books: Culture Shock by Jim Clifton and Jim Harter, Small Giants, by Bo Burlingham, and Satisfaction Guaranteed by Micheline Maynard. We also reference Gallup's article, How Important Is Time in the Office?, by Jim Harter. For more resources on leadership and workplace culture visit achievecentre.com

Melissa Joy is the Founder of Pearl Planning, an independent RIA based out of Michigan that oversees more than $175-million in assets under management for over 250 households. Melissa's unique journey in financial planning saw her rise to partner in a large firm, where she had outside counsel review the partnership and operating documents akin to a pre-nuptial agreement, to safeguard her position should the relationship deteriorate. This proved invaluable as she eventually diverged from the firm's vision, and the legal precautions she took upfront ensured a smooth transition to her next venture. Listen in as Melissa shares why she hired outside counsel to review her firm's operating agreement during her partnership consideration, why she chose to acquire her CFP marks, even though she initially planned to have a career solely in operations, and why she eventually chose to leave her position as partner to start her own business. We also discuss how she strategically set up her firm as a DBA under the firm of a trusted advisor friend, how she incorporates a blend of the Entrepreneurial Operating System and Small Giants approaches in her firm, and how she cultivated hundreds of marketing contacts across numerous channels, including social media, local events, and webinars. For show notes and more visit: https://www.kitces.com/340

“Small Giants Don’t Guard Big Blessings” by David Heggie. Released: 0. Genre: Sermon. The post Small Giants Don’t Guard Big Blessings appeared first on New Providence Missionary Baptist Church.

Gino sits down with seasoned investor Marshall Friedman to deconstruct the secrets of successful real estate investment and growth. They challenge conventional wisdom, urging investors to focus less on increasing their property count or "doors", and more on maximizing returns, cash flow, and equity growth. Marshall shares his journey from the high-paced world of investment banking to a balanced life in real estate investment, shedding light on how a perspective shift, inspired by the book "Small Giants", led him and his partner to build a company culture that values steady growth and internal investment opportunities over rapid expansion. Gino echoes these sentiments, introducing the concept of the "conveyor belt model theory", which places importance on knowing when to exit properties and extract equity, rather than just property acquisition. This episode is a must-watch for real estate enthusiasts, whether you're a high-level professional, in the single-family space, or a small business owner looking to scale up in the multifamily market. For more insightful discussions and expert advice on real estate investing, don't forget to subscribe to our channel and hit the bell icon for updates on future episodes. Highlights: 00:00 - Intro 00:34 - Guest Intro - Hesitation in Pulling the Trigger 05:12 - Pre-Conceptions as an Outsider Looking at Multifamily and Real Estate 06:36 - From 401k To Entrepreneur - Advice to Take the Plunge 08:35 - How Did Marhsall Friedman Pick the Market? 12:50 - Real Estate Education and Communities Find Marshall Partners 15:16 - A Case Study Deal for the Listeners with Marshall Friedman 18:21 - When Partnering What Value can You and Your Partner Bring to the Partnership? 22:37 - Tips on Scaling Up with Marshall Friendman 24:19 - When Did Marhsall Realise he Didn't Need Marketing and Media? 27:37 - What Would Marshall's LIfe Look Like if He Hadn't Found Jake & Gino? 29:23 - Contact Marhall Friedman 29:52 - Wrap Up Connect with Marshall Friedman: Email - Marshall@TigerNational.Com Facebook - https://www.facebook.com/marshall.friedman LinkedIn - https://www.linkedin.com/in/marshallfriedman/ Instagram - https://www.instagram.com/marshallfriedman/ #realestateinvestment Cash Flow, Equity Growth, Syndication, Creative Financing, Partnership Building, Investment Success, Market Cycle, Real Estate Strategies, Marshall Friedman, Gino, Small Giants. We're here to help create multifamily entrepreneurs... Here's how: Brand New? Start Here: https://jakeandgino.mykajabi.com/free-wheelbarrowprofits Want To Get Into Multifamily Real Estate Or Scale Your Current Portfolio Faster? Apply to join our PREMIER MULTIFAMILY INVESTING COMMUNITY & MENTORSHIP PROGRAM. (*Note: Our community is not for beginner investors)

Today's guest is an innovative industry leader, who is responsible for leading Woodbine's investment strategy across all asset types. Please welcome to the show, Dupree Scovell! Dupree is the Managing Partner and Chief Investment Officer at Woodbine Development Corporation, and he joins the host Dan Ryan to share his view on hospitality and how his journey brought him to where he is now. Takeaways:  For Dupree, hospitality comes from a deep spiritual state. It is something that can extend to everyone in every aspect of our lives. It's not just something that you extend to someone staying in a guest room. In any industry, you will never be able to go without some sort of conflict at some point. Even when that happens, it's important to handle yourself by looking for common ground and make sure to avoid looking at it as a zero sum game. There are 5 core values that Dupree's company lives by; Relationships, Effort, Accountability, Conviction and Humility. At the end of the day, humility and relationships are the most important aspects for Dupree. When looking ahead for your company, you want to consider what you are building for and what the ultimate goal is in the end. It's not always about being the biggest company but sometimes it's about enduring as a company. If there is any sort of conflict within your company, you will end up going back to your values and those will help you determine the solution. For the future, Dupree takes a methodical and intentional approach rather than letting what others are worrying about get to him and affect his view.  If Dupree could go back in time to talk to his younger self, he would give him the advice that his identity isn't just his grades or the sports he has played, but rather the person he is at his core.  Quote of the Show:2:39 “Hospitality is a deep spiritual value.”Links: LinkedIn: https://www.linkedin.com/in/dscovell/ Website: https://www.woodbinedevelopment.com/ Shout Outs:06:27 Greg Massey06:29 First United Bank13:19 Hunt Companies18:18 Trammell Crow18:19 Bob Sulentic18:26 CBRE23:43 Hyatt23:47 James Franque27:35 Small Giants by Bo Burlingham28:49 Paul Quinn College28:57 Dr. Michael Sorrell30:07 Dallas Independent School District30:12 Hillcrest High School31:19 Scovell ScholarsWays to Tune In:  Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX Apple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1s Amazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419 Transistor: https://www.defininghospitality.live/ YouTube : https://youtu.be/8V99CaAcEUY

Today's guest is passionate about travel, art, history, and horseback riding. She authored her masters thesis toward a study of the intersection of advocacy, historic preservation, and architecture and has completed hotel renovations nationwide from conception through close-out. Please welcome to the show, Shannon Seay! Shannon is the Partner and Project Director at H-CPM, and the founder of an industry Networking Collective. Shannon joins the host Dan Ryan to share her thoughts on the hospitality industry. Takeaways:  The core idea of hospitality is about crafting a community that is inclusive where people are excited to take part in it. It is the difference between place making and space making. Every single thing in each of our lives has helped us to develop the perspective that we hold, and it's the job of the professionals in the hospitality industry to put that together. When someone is staying at any place that is in the realm of the hospitality industry (hostel, hotel, motel), they are home away from and finding a place to rest. Rest necessitates comfort, and you can't truly be comfortable if you are in a place that doesn't speak to you. A successful team isn't a team that has no problems, but rather a team that solves its problems efficiently, coherently and in a professional manner. This applies to all industries as this will make a team act as a better unit. Core values for your company aren't something that are just written up and put on a piece of paper or a website to get a new deal. They are values that each and every team member really needs to embody and represent. Everything comes down to a collaborative discussion. When it comes to the custom design space, there are a lot of different people that are involved in that aspect so it's important to get everyone on the same page, even if that means compromising somewhere. Quote of the Show:1:54 “To me, hospitality is placemaking.”Links: LinkedIn: https://www.linkedin.com/in/shannon-seay-28160532/ Website: https://h-cpm.com/ Shout Outs:4:42 Hersha Hospitality Management6:56 Radio Kismet6:58 University of Pennsylvania Law School11:31 Damon Lawrence11:32 Homage14:16 ILC 14:50 Andrew Benioff19:23 Justin Chace19:39 Steve Siegel24:57 Small Giants by Bo Burlingham25:02 Ani DiFranco26:27 Daniel del Olmo 26:29 Sage27:15 Will Guidara 34:59 The Irish Cottage Inn37:35 1 Hotel39:13 Good Shepherd41:05 Chip Conley41:08 Modern Elder AcademyWays to Tune In:  Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX Apple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1s Amazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419 Podbean: https://www.defininghospitality.live/ YouTube : https://youtu.be/B5iqc9TS68Q

Today's guest is a leader and motivator who champions involvement. He is an innovative problem solver and has a progressive record of achievements with significant experience in global business strategy. Daniel del Olmo is the President of Hotels and Restaurants at Sage Hospitality Group. Daniel joins the host Dan Ryan to share his views on the hospitality industry and talks about how enriching lives can lead to a better experience for everyone.   Takeaways:  The true purpose of hospitality is to enrich the lives of the guests, associates and the communities that you serve. You want to have a positive impact on the people who are coming into your restaurant or your hotel, and without having that impact then hospitality truly can't be reached. There's no way to get a better sense of how your culture is thriving within your company than spending time with your team. Take the time to sit down and hear what members of your team are saying and see what you can do to help them. There is a misconception that you need to have worked in operations or previously worked as a general manager at a hotel to be promoted to being a general manager. You could be in almost any position to be promoted to a general manager as long as you show the skills and determination to do the job right. Many people have heard of having a work/life balance, but there is also work/life presence. This is a newer mindset where instead of focusing on how many hours someone works, you focus on what they do in those hours and what work they get done. Providing competitive benefits and having a positive reputation with your employees is a great way to attract more people to work with you, and it will help you retain employees as well. There is a tangible energy with a company that is creating a positive culture and that energy will bring the right people to your company.  As a leader, it's important to have each member of your team contribute to the greater good and have everyone on the same page to achieve the same company goal. You want people to feel like they belong to something so special in the making.   Quote of the Show: 1:41 “Hospitality then for me is really about enriching lives.”   Links: LinkedIn: https://www.linkedin.com/in/danieldelolmo/ Website: https://www.sagehospitalitygroup.com/ Instagram: https://www.instagram.com/dsquare32/?hl=en  Shout Outs: 0:32 Independent Lodging Congress 0:48 The Americas Lodging Investment Summit (ALIS) 23:10 Danny Meyer 32:02 Small Giants by Bo Burlingham 45:02 Fred Reichheld 46:22 Net Promoter Score 47:14 Winning on Purpose by Fred Reichheld   Ways to Tune In:  Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX Apple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1s Amazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419 Podbean: https://www.defininghospitality.live/ YouTube : https://youtu.be/eVmE78VGboc

When faced with the decision of how to grow your business, it can be hard to believe in YOUR unique vision and dream for your business if everyone around you and every success story you hear is all the same.    It's time to disrupt Food Business media, and change the success stories being told, because the truth is, what we're hearing, reading and being taught doesn't represent the stories of the majority of successful businesses.   In this episode, Sarah is talking about Bo Burlingham's Small Giants, a book that shares success stories of founders who carved their own path. It is a must-read for anyone who is ready, or wants to build a business on their own terms.   From the book, Sarah shares:   Why studying the success of publicly traded companies is a mistake Two pervasive myths we are fed about successful businesses What it really means to be a small business How you can measure success outside of growth and sales   Sarah, other founders, industry experts and disruptors are coming together here and in the new The Good Food CFO community to support you. And we'll continue to share books, articles and other podcasts that are also changing the narrative.   If you've read a good book, listened to a great podcast or otherwise read or heard a story of someone building a business on their own terms please share it with us via email to jointheconvo@thegoodfoodcfo.com   Stay Connected:   Instagram: @TheGoodFoodCFO Join us in The Good Food CFO Community

Sometimes you need to be more than a realtor, you need to be a local celebrity brand. This means staying on the forefront of your database in more than one way. Don't just talk to your clients, love on them.Amy Stockberger, founder of Amy Stockberger Real Estate, is the Broker/Owner of one of the top 50 highest producing teams in the nation. Amy and her team have helped thousands of people find their dream home.Three Things You'll Learn in This EpisodeHow to diversify your offering.The difference between marketing and advertising.How you can stay top of mind with your database.ResourceCheck Out Amy's WebsiteReal Estate Marketing DudeThe Listing Advocate (Earn more listings!)REMD on YouTubeREMD on InstagramTranscript:So how do you attract new business, you constantly don't have to chase it. Hi, I'm Mike Cuevas a real estate marketing. This podcast is all about building a strong personal brand people have come to know, like trust and most importantly, refer. But remember, it is not their job to remember what you do for a living. It's your job to remind them. Let's get started.What's up ladies and gentlemen, welcome another episode of the real estate marketing dude, podcast, what we're doing here today focuses, we're going to talk about how you run a local celebrity brand. Start loving on your clients, not just loving on your clients, but obsessively loving on your clients, and how and why that turns into business. Before we introduce our guests, I'm gonna paint the picture very, very clearly for you guys. Andthe client experience matters period. All right, people don't remember what you did from remember how you made them feel. And the highest likelihood of generating more business in a real estate transaction is during the transaction with a client. The number one goal of each transaction that you're doing when you're working with a client is not to sell the house. That's the number three goals. The number one goal is to first impress the client so you can lock them in for a long time and repeat business. Number two goal is to create spin off business from that transaction so you can make more money. And then the number three goals actually sell the house and close the deal in that order. Now, what I want you to challenge you guys with today is what did you do during the course of the transaction that people actually remembered? Because that's what we're gonna be talking about today. The reality is that 80% of buyers forget their agents name within six months of closing the transaction. And in a business that's dominated by 80 plus percent, being referral. Using the past or people you personally met, it is impossible to run a long term real estate business without running a business and building a brand and creating an experience that people come back to. Can you imaginegoingto like a Michelin restaurantand having a shitty experience?No, that's why you're paying $800 A plate. And people will gladly pay for things and will gladly refer things that they enjoy that other people will enjoy too. So what I want to dial in today, so much is about the customer experience and how you're conducting yourself throughout the course of the transaction. And that's what our guest today is going to chat about. So without further ado, we're gonna introduce our guests coming straight out of Sioux Falls. I think it's South Dakota, South Dakota. Amy stock burger. Hi, Amy. How are you? I'm great. Thanks for having me. Mike. Why don't you tell our listeners a little bit who you are, who the hell you are, what you do and where you're at. And we're gonna get into this questions about what you're doing with your VIP program that had you guys close it what 159 closings last year? So like, we did 559 559 Whoa, 400 Okay, yeah. Go out again. Introduce yourself a little bit. Yeah, I mean, me stockbroker, ami stockbroker real estate. So I'm a broker owner of a team ridge. So we still run as a team. I've been doing this for 22 years, my husband and I run this together, we're family owned, we have a tenure of our agents of about an average of six years. So we have a system and strategy to keep our process sticky for agents as well as a lifetime leads strategy that keeps our business as a referral based business. So working with the clients that we want to work with, they don't drag us down. And having that referral, this base business being the the far, far screaming majority of our business, providing lifetime home support, which you said it. It's before, during and after. That's what we really excel at. And that's what my whole model is built around our foundation is being there for our clients before, during and after. Because the before and the after are oftentimes more important than the during it's that relationship base. Yes. And that's a more one of my brokerages core core values is that we're relationship based people because humans crave that they crave that relationship and know that they're being cared for and taken care of for life. And by doing that, we turn our clients into referring machines. So I actually termed the the term lifetime lead strategy because that's what I built my foundation on is that it uses unique propositions to stay top of mind as our clients lifetime Home Support Team, which results in them being our lifetime referral partner. I like it. Um, I actually met Amy, and I didn't know who she got, I get we get I tell you guys every week you pitch on the show. Oh, really? Sure. We're gonna show most we want to sell the shit. Great. If you have good content, you come on the show. But I knew Amy from somewhere. And thesecond time I talked to her I was like, Hey, I know you from somewhere and Amy's in Sioux Falls and Ramsey if you're listening to this, I'm calling you out right now.We're doing videos for a guy in in Sioux Falls. Ramsey we blew his shit up. We got him picked up on the news within 10 weeks of starting video. He got picked up on the new station brand new agent crushed it and then he stopped doing video. Listen, dudeWhatever brings you to the promised land you never stopped doing, you double down on that, because this gal is now kicking his ass, because she just started doing consistently and she got into the game probably eight months after him. And you just blew him away because you started creating more content and all that. So we're going to talk about your content creation a little bit. But hey, I gotta call you out Ramsey because I told you what not to do. And now Amy is eating your lunch. So don't let her eat your lunch anymore. Okay. All right. So let's get down to the work can work for my brokerage, let's go together, come over here. That could also be an option. All right. So what we what's so impressive with Amy's doing you guys is that she really understands customer experience. So we're gonna dial this in. And Amy has not only several different profit centers around the transaction in addition to commission, but she positions herself as like the one stop shop and so many real estate agents say this Oh, I'm a one stop shop. No, you're not. Here's what a one stop shop is okay. You have the attorneys, you have the contractors, you have places to buy heating lamps, you have rugs, you have carpet cleaning, you have movers, you have this, that's a one stop shop, like actually having every resource surrounded around home remedy is the one stop shop agents who claim their one stop shop, a lot of them are just like, oh yeah, I help people buy, sell and rent. I'm a one stop shop.That makes sense. 100%. So how are you guys just one stop shop, I want you to tell everyone from yesterday and I want you to walk through and I'm a buyer or I'm a seller, what's the difference between you and everyone else so everyone understands what your unique selling proposition is? Okay. Besides being the most specialized experts and connecting buyers and sellers, investors Reapers within our market, we also have a lifetime Home Support Foundation. And what that means is our clients get access to our VIP Club, which is one of the pillars of our lifetime home support. We have a lot of pillars of them, but that's one of them. So one of the pillars is that our moving trucks, they get free access to our moving trucks buy or sell one time free access for life. We have a enclosed trailer as well. We have moving supplies, there's a pain point and moving no matter what price point you're in, whether you're in a 2 million, or you're in that 200,000. So I have people who are sold houses to 20 years ago who come back and use my trucks to go buy a couch, they don't want to pay 100 bucks for on a $10,000 couch so they get access to our moving trucks. But when I put that moving truck VIP part into our pillar into my business, I also monetized it right away. So I make money off of my truck right away even though it's being used by my clients. That's the foremost the fourth most important part of that filler is I get client experience out of that it has the second part is I'm making revenue on it. And then right next to that is my market share and getting because my branding is out there on everything. So my trucks are on the road, they get 600 impressions per mile. And it's it's monetized going you bought a truck, moving truck. I've seen people buy moving trucks and then usually like the time they let the clients use it as either just part of the move. But you actually keep this moving truck open for any client to use it at any time. Yep. And and you charge for it too, right? What do you make more money on? Yeah, we charge advertising space on it so so I sell the ad space out to my affiliate partners. And so we have two trucks now adding our third and 23 and we also have an enclosed trailer and a flatbed trailer but again, everything has my brand on it My brand is part of my soul. And if you're not branding, your your business you are missing out on so much. I think that's a big you, people. Yeah, if you're not branding your business, you're just a salesperson chasing the check. Oh 100% 100% And if you're not into speak to lifetime home support, same thing with just chasing a check if you're not in this to really help people it isn't going to last anyway. So So again, our foundation is Lifetime support. So we got it that was our first pillar but almost at the exact same time and my VIP club, I decided to add my party and tool sheds shed concept as well. And basically what that is is anything that they would ever need to have a party so banquet tables and chairs, bouncy houses, commercial grade food warmers, cotton candy, snow cone, popcorn, hot dog machines, so splattered anything but what I did with all those though, is I blasted my brand on all of them. So I have my stickers everywhere so people go out they'd get my stuff can rent it for free for their parties, graduations everything. They have all their friends and family over my brand is everywhere. Where do you get all this free stuff? Maybe stockbroker? Why would they not use this? So you buy you buy? That's genius. So let me make sure so everyone understands us. So you got so one, you have a truck that you sell ad space on and you give to your clients for free to trucks and you're going to be three then you created basically a party rental company that you let your clients use again for free. So if I'm having my kids graduation, I could call you up and get a bouncy house. And and some tables and chairs. Yes. And some heat lamps because I'm freezing my ass off in South Dakota right now. Yeah, you can get all that but because because we like we have over 2000 reservations a year from our VIP program. I had software created to make it a one stop shop for our clients which I'll jump back into but again myAs team leaders in brokerages, you have to think about the consumer mindset, after they buy, you need them that the reason we advertise, you know, I did billboards forever and ever and ever I spent, you know, 25 to $30,000, a year on billboards, and those billboards were out there not necessarily to attract a new client, they were out there to remind the people who already know liked and trusted me to refer me to all their people who are making life changes. Yeah. So the software I had created is a one stop shop for my team leaders and brokers. Because again, once that consumer is done with a transaction, they're not going back to your website. They were there to research you, they were there to look at houses, they're not going back to your website. And they're either looking at your social media, yes, of course, they're out there looking at those things, but you need a place that's engaging for them to be that you're top of mind. You know, a Millionaire Real Estate agent said it the humans had two spaces in their brain. For realtors, our job is to pop the other one out of their brain and just stay forefront state and stay relevant for them. So I had software created, where our clients can go out and get access to all of our equipment, they can prove that their own time, make the reservation, all my feeds, my social media feeds are up there, my blogs are up there, they can refer us easily they can review us easily they can check out our listings, I sell ad space on a tour HST our home support team partners, and it just keeps us relevant and top of mind in front of them. So they can do that with our party shed our moving supplies, which we also have boxes and things like that, that we give out for free. The boxes branded to I don't we just burned up on Amy, you're slipping.I burned through them so fast because like she says get them get them going. But then then we have our tool shed. So our tool shed is consist of things that people don't want to rent buy or store that they're going to need for every season of homeownership. So it's like wheelbarrows, ladders, different tools. We have commercial grade paint sprayers, carpet cleaners, things like that, that they can come in use for life for free as well. Interesting. Sounds like what you got your own little Home Depot? Exactly. Commercial grade, you know, fans to get water in their basement. We have the carpet fans, we have the carpet, stretchers. I mean, it's literally anything that they wouldn't need for homeownership. I have and let me just rewind real quick. All right, this is the third VIP product that she has, okay, look, do you not notice what she's saying here guys, is the content of the show every single week is top of mind, top of mind, Top of Mind top of mind, we have to be marketing, always art marketing isn't advertising marketing is a subtle reminder that you're still there to remain on top of mind. Because if you're always advertising to your database, you're just another, you're just selling them stuff and they're eventually going to tune you out. Same way, if you talk about work with your wife all day long, she's going to tune you out too and start cheating on you with the milkman. So the whole point of being is that you have to remain in communication with your database. Not always through verbal, but sometimes through visual sometimes through social all of the above. And what she's doing is she's interjecting her brand, into a value added proposition around home remedy. So number one is you have a moving truck for any and all is like I just bought a couch or not a car, I didn't buy the couch, I was going to buy this couch, I want to buy it off of Facebook. But this a great deal, I'm gonna put this thing in my garage is perfect. But I didn't have a truck to go out there and like pick it up, and I wasn't gonna hire the truck to go and pick it up. So it's better off just buying a new one to have it delivered to me. So in your case, you're saying, Hey, I have all these I have this truck you could use whatever you want. That's part of being a client of mine is this the right role that you have has a party thing. So if you have parties, you can rent her stuff and because that's something that you would do at your house, obviously, she has a tool shed for like that's, that's amazing. Think about how many people need to clean their carpets once a year and what who's going to not hire youever if you're giving them all this stuff for free. So that's product number three of the VIP program. So there's three so far. And again, keep in mind that that this is not just for that first time second time buyer I have I tell the story all the time. I have a physician, a physician I work with this one just slays me because he can afford to buy rent and store anything he wants. He's never done it. He comes down he wants something new to my club. I add it in I put it in there because he's here using knowing that he doesn't have to deal with that shit. It's just all there. And again, my name is on everything. I have stickers big and bold. My brand is everywhere. So there's it's not even on like the carpet cleaner. Like your stickers around the carpet cleaner. I'm thinking of the one I just bought. I bought I rented from Home Depot. Like last like six months ago, I was doing the carpets in our house and ran it from Home Depot which they never worked by the way. They're always broken. Yep. And but you would have like your stickers all over that. Oh my gosh, I have them everywhere. And since I've done this for so long, I started my VIP club end of 14 beginning of 15. We know what products are durable in which ones consumers our clients want and need. So we've we've already done all the heavy lifting on this because we've been through the equipment. We know what bouncy houses suck. We know which ones are gonna last half the summer. You know we have all that taken care of like it. All right, do we have morethan we have a discount center that our clients get access to for life and this has a lot of additional lead generation attacks.add to this, as does my truck, and my party and tool sheds. But it's a discount center where our clients can save over $5,300 a year on big brands over 100,000 big brand products and in retailers like Nike Walmart, Under Armour, there's free travel in it, there's free hotel stays, it's just a really great product that they can implement in to their normal buying of what they're going to get throughout the year. And they also get cashback so they get a discount center that I bought exclusivity for all the South Dakota, nobody else can offer that up in South Dakota.Gotta get that. So I'm looking at like, this is probably equivalent. I don't know if I have one here my wallet I'm looking but I got a I think this is for my one of my kids has like a I think it was the baseball or soccer league, where they give you like a card that has like a 15% discount towards the following retails retailers, right. And like ones like the bagel shop, one's a local pizza shop. And as long as you have this card, you can always get 15% off. And so same concept, same concept, but it's national retailers. So it's the big brands, and you can get up to 85% off on some of these big brands. Same concept on that, though. Correct. And then there's a lot of you have your own.You have your own Costco. Yep, we have our own discount center there. Yes. And then another part of it is my home support team partners. Again, there's a lot of a lot of seasons of homeownership, and they need a lot of different vendors, services, things that are going to come up during the all those stages. So what I've done is I partnered with, I feel the best of the best. And we're constantly growing our home support team, with every type of industry that our buyers and sellers are going to need throughout those stages. So obviously the lenders and inspectors and title companies yet, but we have H back we have young carpet cleaners, we have restoration companies we have we now are putting you know services on there. We have restaurants in there, we have entertainment venues in there, we have all these, these people in my home support team that we're offering up to our clients that give them preferential treatment, because they're a stockbroker, real estate clients, and oftentimes preferential pricing. So again, and I have one in my my software I created, it's just that one stop shop for them to go to, to have access to all of these things right there. So they also get access to that.Anything else in this VIP? Well, then another big thing on this is what we do, again, just thinking as the team leader broker on this, we offer all of these things out to nonprofits for free. So again, great, it's great for your community, give back data. And that's what you want to do. And if you're not an entrepreneur who wants to give back to your community, again, you're not in it for the right reason, you should want to do that. So how do you get back into your commissions as a broker to one of these charities on top of that? Yep, so CASA is one we give a percentage back every month to our Casa that's a big part of my heart. I worked in an abuse shelter in college. And now the director of our local Cassatt actually was one I worked with back in the day and she's she does such an amazing job with our kiddos here in town. So yeah, we get a portion of everything every home we sell we as the brokers give back to Casa. So I mean, just the loan on that I've seen people we created pro get back programs for that are just millionaires today, because I think that's how God repays you, but it's justwow, like, you're literally chucking on all cylinders, theart she's got, she'sgoing, all right. This is not a new concept. But this is when I don't think is really used to the level it can be used is your client events. We host big client events in the give back we have on that is huge, I usually get anywhere between three to four new leads every event we do from these people, again, who can't it's a law of reciprocity, my entire foundation on top of giving, serving and and wanting to build my business is, is again the law of reciprocity, they somebody gets something they want to give you something back and kind so they it's just making them more obligated just by human nature to refer us and review us. And so like our client event, we just hosted our 17th annual Turkey giveaway and we do a free Santa Claus pictures at the same same thing we gave away close to 600 turkeys, we had over 1100 clients in our building, which was friggin amazing, you know, to have that many intercompany events per year are you guys doing? Well, we do a minimum of three this next year we're going to be doing six we do a lot of little ones. But we do three big ones. We do our turkey and Santa event. We do an ice skating event, and we do it on an ax throwing bar. And so we do a date night a lot of our kids kid based and so we shut down our bar and let them throw axes and give them drinks and food and have abeer you can't go wrong with beer and axes like no matter what like if you give me some beer give me an x go with it like your You had me at beerin September when the when the parents are like, Oh, we're going back to school. It's time for us to go out.Smart. Yeah, soLet me just sort of unpack here for the audience, you're creating a whole lot of different local community based services that keep you at the forefront in a value serve first way without ever having to talk about real estate's genius.Now, this doesn't happen overnight, I'm gonna segments a show into another direction in a second. But I'm sure you started one of these at a time, like you probably started with a truck. And then you started with this. And then you went over here into that just so people don't feel overwhelmed, like you could do this, you guys. There are so many different transactions circulating around a real estate closing, that it represents roughly 25% of the services or the workforce in America. And like, we don't think that way, though, typically. And the reason why you have so many of these, like, a lot, some of them are going out of business now. But the reason why you'd have like, the Zelos, and the open doors, because they're making money on the escrow and the mortgage and everything else around the transaction, not necessarily buying the transaction, right. So this is a mindset shift, I've seen a lot of people look at selling solar, we're about to start selling solar leads to real estate agents, because they're making money on solar. But that's another ancillary service, maybe not in South Dakota. But that's another ancillary service that is a profit center that a realtor can get paid on.But whether you're getting paid on these or not, it's just a bunch of excuses to stay at the forefront. So next question I have is how do we market this? Okay, how do you get people to know about this? How do I tie in the VIP program throughout the course of the transaction? And then how do I get them actually using it? Because it all sounds really good. But then how do I actually get them to start calling me entire? How are you marking this? I'm sure you got some kind of thing going on, like walk me through all that. Yep. So Mark Twain said, There's no such thing as a original idea. It's just impossible. So again, I did create this I, I used it from all these different things that I learned and I went through and I fail forward over and over and over, I say all the time I have a PhD and failing forward, I can fail forward over and pivot and make the mistakes. So I've made all the mistakes to perfect the process. So what I've done is I I've created a course called the copy and paste formula to implement and monetize your VIP club, that basically within six weeks, somebody can take everything I've done since 2015, and implemented into their business then to their business. So we have a step by step, no shiny object process to give them everything they need to get the VIP club into their business, and then how to monetize it, and then how to use it for the additional additional lead generation options that are out there because there's so many additional lead generations that bring in more clients more market share for us from this, because it's just easy is once it's out there, it's just easy. But you but I have everything they need from marketing, every marketing template they have from press releases to their scripts for their agents, their killer 32nd. Elevator Pitch is for their agents, their isa scripts, down to all their operations. I'm a Systems girl and I truly believe you cannot scale without systems. And so I'm very systemized And so giving them all of our systems we have for operations from onboarding and offboarding admin and agents with your VIP just to make sure your brand consistency is huge. And I'm sure you know this, but brand consistency is like one of the biggest things you need to have. And I think there's a stat I just read that your business will sell for 20% more if you have brand consistency, and agents it's the reason why when you go into a Hyatt The pillows are fluffed the same fucking way every single time. Yeah, it's the reason when you go into a high end restaurant that the food doesn't taste different every single time because if it did, that wouldn't be a high end restaurant. Yep. And like, what's crazy to me is that nobody has a system in this business. I'm system students all I care, I never, I just have a system and your business is just something you do over and over again. Alright, let's not make this overcomplicated. It could be I'm gonna walk you through a couple super simple, stupid, simple systems that you can implement in your business. And all it is is a checklist item. Yep. Right. So here would be a stupid simple system. Every time I got a referral, I would send out a million dollar bill with a $10 gift card that says Thanks a million. That's just a small system. Every time I had a closing at the final walkthrough, I would make sure to get the Testimonial Request at that point because I would never get it post. That's a system. Yeah. We're seeing the referral behavior is what I call it. You're reinforcing referral behavior. Done. Yeah. Like it. Yeah. Yeah. And I agree. There's justwithout systems you can't say like, it's kind of a joke in my business that when I say checklists, they say drink because my checklists are living breathing things. Okay, we're updating it. We're changing and they live and breathe within there because they have to. We see I mean, and I tell my agents, you know, one of the benefits of working for my brokerage is I've made all the shit and mistakes so everythingthat you that I'm giving you is a checklist and the processes that you don't have to make them because I've done it. And so now I have a system to make sure that those things don't happen. I have everything in place to make sure you can scale. And my vision is to build big juicy legacies for everybody within my ecosystem. And so I'm doing that through my systemization of what I've given as a proven process of success.We're the highest producing team in the state of South Dakota. mine personally the highest producing agent in the state of South Dakota. We are number 23. In the United States, we're a small team, we're Small Giants, you know, we had 15 agents 23 in the United States on transaction count. Yep. Transaction. Yeah, cuz volume in South Dakota is not going to be like volume in Southern California. No, no. Yeah, our average like, it's like 315 for sales price. Yeah. 2500 deals, it'sno, when you're so like, this was when I'm your client, I'm a buyer. I'm buying a house. How walk me through just like how you position the VIP club? And and at what point is it like at the buyer presentation to consult when I heard before I start working with them? Is it is it always like throughout the course of the transaction, and your agents like saying, oh, when you have a quote, like because certain things are gonna happen, it's like, oh, when we get a home inspection, so here's what you could do. Here's our VIP cup. So this carpet isn't that clean, but you could rent this from us, we'll give it to you for free, you could clean it afterwards. It's from the very beginning, depending on if it's a face to face, or even if it's a web lead, I can talk you through like maybe a web lead coming in web lead, it's in every drip every isa script that they get that that's what they're being told right away that our lifetime home support model. So they're being told about everything that they get with us. It's also it's a marketing sheet that we have, if it's the driveway buyer presentation, if they're not coming in, and it's just they want to show, they're getting that right there. It's the hook. Because again, consumers humans, I should say, in general, are so so so impatient, we want instant gratification with everything. So we need those hooks to keep them with us. Because we know what they're calling us. They're calling five other brokers to so my agents are trained to use our scripting on our homes of our lifetime home support model right away, because why wouldn't they go anywhere else. And that's a big thing, too, I guess to speak to, I have, I'm creating this other course my homes, how to how to, you know, monetize your home support team partners, because that program, that part of that pillar of my business, brought in close to $300,000 last year, because I charged my vendors $3,300a year to be a part of that program. And I have a whole system I put together and how we advertise for them what they get all this process, and they pay to be a part of it, because they want to first they're gonna get good branding and marketing out of it. And they get to be in front of my clients. But I did that again, threefold first for my clients to have lifetime home support. So they get access to all these great vendors that they're going to need to help them then build those those peoples those local people's business, second revenue, obviously getting my additional revenue for my bottom line. Third, to get in front of their employees, I want market share, I want market share, I want market share, I want market share. So to be a part of my home support team, I have to have certain amount of times that I get to present my lifetime home support model to their employees. So once I get in front of them and tell them about what we're up when they have a life change of anybody they know why the heck would they haven't looked at anybody else? Yeah.You're like one of the few people I've met that can literally answer like we brand people and I'll get like, you know, way to build someone's video series or whatever. And I was asking what's, what's the difference between you and every other agent? And no one can answer that question.You canvery easily and you could do it without thinking about it. And most times, it's sort of like this. They're like, Well,I really look out for my clients.That's your fucking fiduciary. Okay, yeah.Like, that's not a pitch anymore. It's not a USP, like, I care about you.What?You should be in the business because you care that should be given 100% the best one I like is when a lender is like, Oh, I'm going to answer my phone.Isn't that your job? Yeah. Or like when someone hasn't like these are assumptions, right? And even like for you mortgage brokers listening, or any other service provider, telling us or telling like when they're trying to recruit real is telling us that you're gonna do have good service isn't a USP that's expected. Like no one ever says, Hey, come eat my food. It's gonna fucking suck. Yeah.Break. Yeah. Oh, I have the best service. Well, that's why your business you shouldn't have to say that. Because the fact that you have to say it already tells me that you don't have confidence in doing it anyways. And so does everybody else knows the same thing. Yep. Yep, one thing too, I feel.And if you're if some agencies or teams are completely against it against this, I get it. But when I started my VIP club, I also added a transaction coordination fee for my clients. I started at $199. We now charge 499.We don't get anybody toscoff at it because the value of what they get even in one year between my discount center all my HS HS t my home, you could justify you could justify no down when Sam Yeah, they're getting likely $10,000 a year worth of savings, can they opt out of it? Wait, really they have to, they have to the agent, if they opt out and the agent can't get him to sign it, then it's an agent paid. So I'm just gonna do the math on that. Okay, you guys we're talking about and this is buyer or seller? Yep, $500 times 539 transaction. This is another 260 $270,000 of annual revenue just off of a transaction fee. So people are like, Hey, how do you pay for this stuff? I think it pays for itself. Oh, gosh.And again, I have the whole system on how to monetize it all. So my trucks, my trucks, it's not a big thing that my trucks make us about $22,000 a year because of the ad space. And we just added an additionaladvertisers row is what we call it sponsors row on them. So I'll have additional ad or revenue on those. So my trucks in my enclosed trailer. But so I have a whole system to monetize it, how to sell it to the contracts, all of that to get your trucks monetized. And again, agents in teams of brokers need to keep this in mind that this is a marketing vehicle for you. Branding vehicle for you. Yeah, this is a what kind ofwhat lead sources would you stop paying for that had a shitty ROI? I mean, what? Yes, exactly. There's so many lead sources that agents just because I think our industry is the biggest one that just throws money at dumb things that don't then they don't check their ROI. But this is a branding vehicle that's out here you're making money off of we don't throw money. This industry throws money at bad things that doesn't follow up on I mean, it's ridiculous. Like, we're so in the pray and spray mentality where we just try to hire somebody, like people will try to hire us think that we're gonna fucking make them rich, okay, no, we can't make you rich, you have to do the videos, and then you will be or you'll be successful, right? You still have to put in the work whether or not you're hiring us or somebody else that's going to get in there and, and help you build your brand or whatever you're hiring for. Right there. You still have to perform on your end, there is no such thing as a magical bullet. Like everyone likes to go out and get this great big tech and these auto responders that no one ever actually builds out, because it's way too advanced for them. But it feels good to have it because someone else said you should. Mm hmm. And you want to try to get it because you think your competitor will and so you want to compete and pick up that and and right now more than anything, don't you feel this is when you should do it in every market, every market but with this market shift, knowing that there's less opportunities, there's going to be less opportunities next year in our market, there's just going to be less houses that are going to sell there just will be what's going on. Now it's time to lean in to your only thing I would be doing right now is loving on my soI and I'm going to focus on any type of prospecting or lead gen. It's going to be a very specific niche. We're doing it we're doing motivated seller leads. That's it. That's our advertising and motivated seller leads we're looking for high distressed people. Those are all I'm spending money on for Legion. Everything else is brand smart. Yep, that makes complete sense. People ever wants Leads leads leads, but who cares? I want closings closings, closings. Oh yeah. I don't like chasing after people that I like when people come to me. That's what happens when you have a brand guys and there is a difference between branding and marketing. And I would say you're you see a lot of the same gurus I do. But even within the last two to four years, I started to seven years ago and I'm like You guys gotta be marketers. I'm gonna talk about marketing then in content creation, literally, the industry Evers lead gen, everyone's talking about how to convert Zillow leads realtor.com leads how to call expireds how to call for sale by owners and all these old school type prospecting techniques that the reality is is that are really cut out for maybe about 4% of the industry that will actually succeed at those types of tactics. But the only tactic or any marketing thing that will work equally with every single person that implements that is marketing and building a brand off the database you already have because within that database they already know like trust and love you and a certain percentage of those people to the tune of 10 to 15% will be moving this year with 100% of them having a referral for you the question is whether or not they're going to use you or not. When you're top of mind those chances increase very greatly. This isn't rocket science is it Alma is that that is the biggest that's what I built it off of and before I started this like just a little background on me, I started with my broke is can be had a brand new baby at home they weren't my youngest went to his first closing when he was two weeks he's now he got licensed when he was in high school sold his first house in high school he now works for us but heI was busting my ass at open houses. I was running 15 to 25 open houses a weekend and I was doing good because we didn't you know at that time my biggest ad spend was print because that's how long I've been in the business.So busting my ass and it got to a point where I was like this does not make any sense I need I need to sendmenten my clients had that they should go nowhere else ever again, because of the service I'm giving them. And if I'm not giving it an I'm big on mine, I expect good service where I go, if I'm not giving that to them that they can't refer me right away to anybody who's making a life change. Everybody knows somebody making a life change, not Hey, who do you know who's buying who wants to buy or sell? That's the shittiest thing to ask, like, who do you know that's in a life change, anybody in a life change is likely going to be somebody I can help, you know. And so that's what that's what really the whole, this whole thing was born, it's like, there has to be a better way for me to have a foundation to make sure that I'm being referred out as much as possible and taking care of my ecosystem so well, that they have, they wouldn't never think of not referring me, you have to have a brand. Otherwise you'll never attract. Yeah, and there's a lot of ways to build the brand, folks. One, you do it through an experience. Like with what you're doing. Yeah. But you also got to do through ongoing marketing to like, there's nothing and everything you do in the business is marketing, the views you see the kitchens, you walk through the clients you meet, it's all marketing and storytelling at the end of the day. But if you don't put yourself out there and put yourself in that position, quite frankly, people just forget what you do, because you're not that important. And no one's thinking about you 24/7. But it's not their job to do that, even though we think it should be your job to remind them, they don't work for you, you work for them. Okay? So therefore, you have to take the earnest here and do it yourself, because no one can do it for you. And if Amy's not doing this in her market, trust me, there's somebody else that is infiltrating it. And that's how competitive real estate is. Everybody's selling the same shit. But there's only one person that I know of now with a VIP club that has their own trucks that has a tool shed a storefront, their own Costco, different home services, you can save up to $10,000 a year on and they happen to sell real estate.And we're the best at connecting buyers and sellers toYeah, yeah, folks, there's a lot to unpack out of this episode today. My I'm gonna do my closing thoughts and let me share hers. But it's very simple. You got to start doing something different, and create the experience that people remember. And your experience then becomes what you mark it. Amy, what are your closing thoughts? Yeah, my closing thoughts are that lifetime lead strategy has changed the way we do business for everybody I've sold my courses to it's changed the way they're doing business. So because again, it's real estate will always be a relationship, a relationship based business. And it will make you sticky to your clients. And it'll make you sticky to your agents, my average agent sells close to 30 homes a year, most of them are above 30 homes a year. And again, my 10 years with my agents is six years. average tenure is six years, so my agent stays. So again, the software I put together makes you sticky for your agents, so you're providing nothing but value. And that's what we need. As brokers and team leads, we need to provide the value of these with the built in leads. And I'll tell you what, my isa has an 8% conversion rate. You know, that's way that's like was it 1% or less than 1%? And ers is on what leads but it's the hook of lifetime home support that they get that why would they go anywhere else? So if they're interested in my course, they can certainly look me up and I'll shoot him out the information. Yeah, why don't you share your website so people know where to go and then we'll get this wrap. Okay, well, they can head out to for the course itself they can just put it out on a Asare academy.com backslash start your VIP club.And then they can reach reach me with any questions just let me stack burger.com are all my handles are at Amy at Amy sack burger real estate. Pretty easy to Google. He can't miss me.I like it, folks. This is a really really great job. You mean congrats on all your success. I love it. What you're doing I mean, like this is this is the business guys like I couldn't have put it up better. You're not gonna make in this business without branding and marketing. I don't care who you are, what you do, I don't care how good looking you are, or maybe not. Without marketing and branding, you're not going to succeed in this business. It is the number one reason we have the show. It's the number one reason why every other Guru is finally starting the same the same things. And everyone's telling you to go ahead and create content consistently to do that. And there's no one better to do that with than us. So whether you wanted to sign up with our platform referral suite, we help you create content that puts you on the map or we do it for you and turn you into a local celebrity just like we did with Ramsey who was also in Amy's market who Amy has just passed up and notoriety and YouTube use.You call real estate marketing dude very, very simple. Appreciate guys listen to their episode. And thanks for liking and subscribing to our show. Follow us on social the rest of our channels. And don't forget to tune in next week. And more importantly, I want you to go right now to www dot referral suite.com and sign up and start building a brand that people will stop forgetting what you do because that is the baseline and where you start with everything we chatted about today. Have a great week and we'll see you guys next Thank you for watching another episode of the real estate marketing dude podcast. If you need help with video or finding out what your brand is Visit our webset at WWW dot real estate marketing dude.com We make branding and video content creation simple and do everything for you. So if you have any additional questions, visit the site, download the training, and then schedule time to speak with a dude and get you rolling in your local marketplace. Thanks for watching another episode of the podcast. We'll see you next time.

On this episode, Jake and Gino talk with Nathan Payne, a wholesaling expert. After graduating from college, Nathan worked in door to door sales until he decided to get into real estate. With no prior experience in real estate, Nathan decided to learn by taking massive imperfect action and by failing his way forward. 5 years now, he is the co-owner of Offer On Homes, his real estate investing company. Key Insights: 00:00 Introduction 01:35 The background story 05:00 Learnings from door-to-door marketing 07:14 Aligning with larger goals 15:15 Real estate market insights 18:34 Small Giants 22:33 Biggest mistakes wholesalers make 27:10 Being a sales person 32:22 Scripts for cold-calling property owners 36:03 Key takeaways Check out Nathan's YouTube channel: https://www.youtube.com/@NathanPayneInvestorThriveTV We're here to help create multifamily entrepreneurs... Here's how: Brand New? Start Here:  https://jakeandgino.mykajabi.com/free-wheelbarrowprofits Want To Get Into Multifamily Real Estate Or Scale Your Current Portfolio Faster? Apply to join our PREMIER MULTIFAMILY INVESTING COMMUNITY & MENTORSHIP PROGRAM. (*Note: Our community is not for beginner investors)

Do you feel burned out? Could you benefit from having more balance and less stress and overwhelm in your life?  If so, you will want to listen to this episode to learn the tools to have a more meaningful life, with more time and energy. In this week's Thriving Farmer Podcast, Michael is hosting Rob Dube, Co-founder and Co-CEO of imageOne, an award-winning, people-focused company whose purpose is to provide genuine care to everyone, every day, every time.  imageOne specializes in managed print, document automation, and other office workflow services.  Rob is a mindful business leader whose first venture was selling blow pops out of his high school locker.  He has been a daily meditator for over 15 years and is the author of best-selling book, donothing: The most rewarding leadership challenge you'll ever take, the host of the Leading with Genuine Care podcast, and founder of the Leading with Genuine Care Leadership Retreat. He is a Senior Contributing writer for Forbes and has also written for EO Octane and Thrive Global.  Join us to hear all about how Rob juggles all of these ventures. You'll hear: How nutrition factors into Rob's day-to- day life 1:56 Rob's favorite favorite entrepreneurial venture from his early years 5:13 How the book Small Giants influenced Rob's own approach to business ownership 8:25 How Rob initially started working with Gino 14:51 Rob's 10 disciplines 16:08 Rob's method for planning his to-dos for the next day 39:01 Rob's advice for the farmer who isn't sure if they've chosen the right path 45:36 Where you can learn more about Rob and what he can do to help 51:16   About the Guest: Rob Dube is the Co-founder, Owner, and Board Chair of imageOne. He is the Visionary/CEO of The 10 Disciplines for Managing and Maximizing Your Energy. From Blow Pops to Forbes Best Small Companies! Rob started his first business in high school selling Blow Pops out of his locker. In 1991, he founded imageOne with his best friend, Joel Pearlman. Rob helped guide the company with a focus on their purpose: to deliver genuine care that consistently drives extraordinary energy, actions, and experiences to every one, every day, every time. It is a unique approach to business that has driven the company to success in its industry. imageOne is simply the best at helping clients with technology solutions to optimize and manage print, automate business processes, secure documents, and help ensure a safe and healthy work environment. Rob is the Visionary/CEO of The 10 Disciplines for Managing and Maximizing Your Energy, a video-based journey that teaches people 10 fast, simple, powerful, and fully customizable disciplines to manage and maximize their energy and live an optimal life. He is the author of the best-selling book, donothing,™ the most rewarding leadership challenge you will ever take and the host of the Leading with Genuine Care retreat and podcast. Rob challenges business leaders and entrepreneurs to look inward with mindfulness and meditation by sharing his own mindful leadership journey. Resources: Website: www.the10disciplines.com and https://www.donothingbook.com Facebook: https://www.facebook.com/rob.dube.1 Twitter: https://twitter.com/robddube The Thriving Farmer Podcast Team would like to thank our amazing sponsor! Steward is transforming agriculture by equipping regenerative farms and food systems with the capital they need to grow. As a mission-driven financial partner, Steward works closely with agricultural businesses to scale their operations, improve the health of their lands and waters, and bolster local-to-regional food systems. To date, Steward has provided over $15M in business loans to fund 75 unique projects, backed by more than 1,500 participating lenders. Steward is proud to be a Certified B Corp. Seek financing or support a loan campaign at gosteward.com

On this episode, Ami Kassar interviews Bill Flynn, CEO of Catalyst Growth Advisors, on how to take the guesswork out of growth. Bill has accomplished much, failed often, and learned many useful lessons from thirty years of studying the science of success. He is best described as a pragmatic Simon Sinek; an optimist and an operator. Bill embodies his core purpose - simplified servanthood - by spending each working moment to help create a compassionately productive society by enabling enlightened leaders to focus on the few things that truly matter to their teams and key stakeholders. He has worked for and advised hundreds of companies, including startups, where he has a long track record of success spanning multiple industries. Bill has been a VP of Sales eight times, twice a CMO, and once a GM of a division of a $100MM IT services company before he pivoted to becoming a business growth coach in 2015. Prior to that, he had five successful outcomes, two IPOs, and seven acquisitions, including a turnaround during the 2008 financial crisis. As a coach, in addition to being connected with MG 100, Women's Business Collaborative, MassMEP, Small Giants, and EforAll, Bill has earned certifications from ScalingUp, Gravitas Impact, Metronome United, Predictive Index, and The Neuroleadership Institute. Recorded 10/07/2022.

This week, Ashto and Jonesy learn how fourteen remarkable companies maintain a successful, profitable business by redefining the conventional business strategies. In Small Giants, veteran journalist Bo Burlingham introduces alternative approaches these companies have taken to stay powerful. By rejecting the pressure to grow revenue, they focus on other fulfilling business goals, including creating a great place to work, providing excellent customer service, or contributing to their local communities. From Small Giants, we can learn how to redefine the meaning of success and understand the benefits we can reap from staying true to our core values. See acast.com/privacy for privacy and opt-out information.

“If you don't know where you're going, how are you making the decisions to get there?"  — Ryan Tansom   Ryan Tansom is founder of Arkona, a company that helps businesses grow with intention through trainings and fractional CFO services. I am thrilled to have Ryan join me on the podcast, since he and his cofounder, Pat Hobby, have been a big help to me in my own business, imageOne, and have helped me learn how to make decisions with more intention. The Intentional Growth™ Framework, along with other tools like EOS, Small Giants, The Great Game of Business and 2 Second Lean, have made a huge impact on me and my business.    Ryan was previously the executive vice president of his family's business, and by applying intentional growth strategies, helped grow it to a place where it was bought up by a competitor in an 8-figure sale. Ryan also hosts the Intentional Growth™ podcast.    Ryan sees putting intention at the forefront of everything we do as critical to growth both personally and professionally, and especially in business. Without a clear goal of where you want to end up, you're unable to confidently and clearly make decisions. Having a clear intention helps give you purpose in your daily life and to make decisions in alignment with those goals. Intention helps to answer your "why."    Ryan sees major turning points - what he calls inflection points - such as selling a business or going through a divorce, as opportunities for growth and learning. His experience working in his family's business came with a lot of anxiety and uncertainty, in large part because of their financial situation. Looking back, he realizes that they lacked intention and an understanding of what a Chief Financial Officer could offer in this process. With Arkona, Ryan strives to help business leaders become more intentional and to come to a better understanding of their financial situation and goals. He explains what a CFO should do, and how smaller companies can benefit from working with a fractional CFO to help leaders get clear on and become aligned with their intentions.    In this episode of Leading with Genuine Care, you'll also learn: The five principles Arkona teaches in helping businesses become more intentional  What a CFO should do in a company and which companies should consider using a fractional CFO  How understanding just the three financial statements in a business is key to better managing finances and making them less complicated How Arkona helped Rob and his partner become more intentional in their business  Why mastering an understanding of money is so critical  What the two "true things" are  Why a routine is so important and how it gives Ryan freedom  How Ryan explains the Biblical quote "the meek shall inherit the Earth"    Connect with Ryan Tansom   Website www.arkona.io   Twitter @RyanTansom   LinkedIn https://www.linkedin.com/in/ryan-tansom-4a440710/   Learn More from Ryan Tansom and Arkona Intentional Growth™ Framework Intentional Growth™ Podcast     Sign up for the 2022 Leading with Genuine Care Retreat! The Leading with Genuine Care Leadership Retreat is a mindfulness meditation retreat specifically designed for business leaders and entrepreneurs. Suitable for meditators at all levels, the retreat will enable you to cultivate a deeper, leadership-based mindfulness practice while in a peaceful and rejuvenating mountain location. Previous attendees have reported experiencing increased productivity, increased focus, and new perspective – among other benefits – as a result of what they learned.  https://www.shambhalamountain.org/program/lgc1022-leadership-retreat-leading-with-genuine-care/ At the retreat you'll: Unplug from your busy lives Immerse yourself in nature Learn from renowned guides and teachers Connect with other mindful leaders And so much more!    Get Rob's Weekly Newsletter Never miss an inspiring conversation about compassionate, positive leadership on the Leading with Genuine Care podcast plus other great articles and insights. Click below, and you'll also get a download of his favorite mindful resources.   https://www.donothingbook.com/resource-guide    Follow Rob Dube on Social Media  LinkedIn:  www.linkedin.com/in/robdube    Facebook:  www.facebook.com/rob.dube.1   Twitter:  twitter.com/robddube     Rob Dube's Website www.donothingbook.com   Buy Rob's book, donothing: The Most Rewarding Leadership Challenge You'll Ever Take amzn.to/2y9N1TK  

Today's guest is responsible for guiding the design of all North American projects for the Canopy, Tempo and Motto brands at Hilton. He has a fabulous eye for interior design and it shows in his work. Barry Sullivan is The Senior Director of Lifestyle at Hilton Worldwide. Barry joins host Dan Ryan to share his #hospitality journey and what it all means to him.  Takeaways:  Hospitality is about making others feel comfortable in a place that is unfamiliar to them or a new environment. You want them to find the versions of the things they find familiar in a new setting. People gravitate towards areas that they are most comfortable with. You want to create a sense of comfort with them. A soft brand is a hotel that can be whatever it wants to be but the infrastructure might not be all the same. As your business grows, you need to keep your passion alive and be involved enough for it to grow in the right direction and not lose sight of the ultimate goal and culture. The pandemic has made some projects go on longer than were originally planned, so you want to make sure you are ready for a project to be extended in certain cases. It's a rewarding experience to see a hotel from the beginning all the way to the finished project. How you treat your team members is how they will treat guests. You want to make sure you are taking care of the team so they can give the guests their best experiences. Quote of the Show:   12:16 “Hospitality is making people feel comfortable, or my definition is making them feel comfortable, welcome, and warm in an environment that's not their own.” Links: LinkedIn: https://www.linkedin.com/in/barry-sullivan-04933637/ Website: https://www.hilton.com/en/corporate/ Shout Outs: 0:57 Steve Higgins 1:11 Jim Northcut 2:04 Linda Ronstadt 2:13 Harry Dean Staton 2:19 Kevin Bacon 2:43 Eda Hallinan 2:50 Armistead Maupin's “Tales of the City” 6:03 Wimberly 31:44 Larry Traxler 32:29 Sue Firestone 32:42 Design One 32:57 James Northcut Associates 42:24 Margaret McMahon 44:05 Small Giants by Bo Burlingham 49:54 Chris Nassetta 51:14 Conrad Hilton Ways to Tune In:  Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX Apple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1s Amazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419 Podbean: https://www.defininghospitality.live/ Youtube : https://youtu.be/_VMn34qsFXo Defining Hospitality is produced by Ringmaster, on a mission to create connections through B2B podcasts. Learn more at https://ringmaster.com/

Paul Spiegelman is the co-founder of the Small Giants Community, a peer-group of purpose-driven business leaders. He is the former chief culture officer of Stericycle, the co-founder and former CEO of BerylHealth and the founder and chairman of The Beryl Institute. Paul is a New York Times best-selling author and has been honored with the Ernst & Young Entrepreneur of the Year award. Key Insights: 00:00 Introduction 00:50 Paul's entrepreneurial story 05:05 Building a business 08:50 Meaningful growth 13:40 How much do you care 17:39 People first 21:40 Commitment to values 27:44 Working with Jake and Gino 29:40 Benefits of being a Small Giant 35:35 Finding your reason 39:16 Shor-termism hurts 43:30 Keep reading 45:15 Wrap up Check out Paul's website: https://paulspiegelman.com/ In real estate, your network is your net worth, attend our Live Events and network with the fellow investors and professionals: https://jakeandgino.com/live-events/ About Jake & Gino Jake & Gino are multifamily investors, operators, and mentors who have created a vertically integrated real estate company that controls over $175,000,000 in assets under management. They have created the Jake & Gino community to teach others their three-step framework: Buy Right, Finance Right and Manage Right®, and to become multifamily entrepreneurs. Subscribe to this channel: https://ytube.io/3McA Sign up for free training: https://jakeandgino.mykajabi.com/freetraining The resources you need to succeed at every level of apartment investing: https://jakeandgino.com/resources/

EP. #1 [THEME ONE] My guest today is Bo Burlingham. I read Bo’s book (Finish Big: How Great Entrepreneurs Exit Their Companies on Top) back in 2015 and it was the reason I started this podcast and eventually lead to the creation of the Intentional Growth™ 5 Principles. I had the chance to interview Bo when this podcast was first starting and today, we have the chance to catch up and talk about the changes myself and my business have undergone over the past four years. In today’s episode, Bo explains to us the wide range of “good” and “bad” exits from businesses built by owner-founder entrepreneurs and why over 75% regret the sale 12 months later. He shares what the entrepreneurs did who were proud and happy with their exit. Bo and I reconcile his research with my 4 years of work and over 200 interviews. // WATCH THE INTERVIEW ON YOUTUBE: Intentional Growth™ Podcast What You Will Learn Why the word “exit” is a curse word for most business owners Why the word “exit” can mean different things to your role vs your ownership How to avoid regretting the eventual sale of your company How to get clarity on what you want from your business The 7 components of a sale that help an owner achieve the 25% who are happy The importance of understanding how the company value impacts your exit options and your personal drivers Bo’s 4 (sometimes 5) characteristics of a “good exit” Why missing just one principle leads to a “bad exit” and can put you in the 75% What to think about in order to prepare you to mentally for a sale How Bo’s work intersects with the 5 Intentional Growth™ Principles The Seven P’s of Evergreen companies according to Bo and the Tugboat Institute How companies that plan to last over 100 years think about their businesses // USE YOUR FINANCIALS TO CLARIFY A PATH TOWARDS A MORE VALUABLE BUSINESS: Intentional Growth Financial Assessment Bio Bo Burlingham is currently a contributor to Forbes where he produces the magazine's annual Small Giants section. Previously, he worked for 33 years at Inc. magazine, as senior editor, executive editor, and editor at large. He is the coauthor, with Jack Stack, of The Great Game of Business and A Stake in the Outcome and, with Norm Brodsky, of The Knack (renamed Street Smarts in paperback). He is also the author of Small Giants and Finish Big. The popularity of Small Giants led to the creation of the Small Giants Community where business leaders learn and share practices and systems they can use to make their companies great, whether or not the businesses are big. Interview Quotes 14:32 – “One thing that struck me was how many people I talked to were unhappy and wished they hadn’t sold their businesses and were full of regrets and that there were parts of the whole experience that they didn’t like.” – Bo Burlingham 21:42 – “People who have a clear idea in their own mind about who they are or what they want and why are able to make decisions that are going to make them happy. Whereas otherwise you end up making decisions based on other people and what they think you should do.” – Bo Burlingham 22:00 – “It’s important to

(Replay of Ep. 211) My guest today is Bo Burlingham. I read Bo’s book (Finish Big: How Great Entrepreneurs Exit Their Companies on Top) back in 2015 and it was the reason I started this podcast and eventually lead to the creation of the Intentional Growth™ 5 Principles. I had the chance to interview Bo when this podcast was first starting and today, we have the chance to catch up and talk about the changes myself and my business have undergone over the past four years. In today’s episode, Bo explains to us the wide range of “good” and “bad” exits from businesses built by owner-founder entrepreneurs and why over 75% regret the sale 12 months later. He shares what the entrepreneurs did who were proud and happy with their exit. Bo and I reconcile his research with my 4 years of work and over 200 interviews. // WATCH THE INTERVIEW ON YOUTUBE: Intentional Growth™ Podcast What You Will Learn Why the word “exit” is a curse word for most business owners Why the word “exit” can mean different things to your role vs your ownership How to avoid regretting the eventual sale of your company How to get clarity on what you want from your business The 7 components of a sale that help an owner achieve the 25% who are happy The importance of understanding how the company value impacts your exit options and your personal drivers Bo’s 4 (sometimes 5) characteristics of a “good exit” Why missing just one principle leads to a “bad exit” and can put you in the 75% What to think about in order to prepare you to mentally for a sale How Bo’s work intersects with the 5 Intentional Growth™ Principles The Seven P’s of Evergreen companies according to Bo and the Tugboat Institute How companies that plan to last over 100 years think about their businesses // USE YOUR FINANCIALS TO CLARIFY A PATH TOWARDS A MORE VALUABLE BUSINESS: Intentional Growth Financial Assessment Bio Bo Burlingham is currently a contributor to Forbes where he produces the magazine's annual Small Giants section. Previously, he worked for 33 years at Inc. magazine, as senior editor, executive editor, and editor at large. He is the coauthor, with Jack Stack, of The Great Game of Business and A Stake in the Outcome and, with Norm Brodsky, of The Knack (renamed Street Smarts in paperback). He is also the author of Small Giants and Finish Big. The popularity of Small Giants led to the creation of the Small Giants Community where business leaders learn and share practices and systems they can use to make their companies great, whether or not the businesses are big. Interview Quotes 14:32 – “One thing that struck me was how many people I talked to were unhappy and wished they hadn’t sold their businesses and were full of regrets and that there were parts of the whole experience that they didn’t like.” – Bo Burlingham 21:42 – “People who have a clear idea in their own mind about who they are or what they want and why are able to make decisions that are going to make them happy. Whereas otherwise you end up making decisions based on other people and what they think you should do.” – Bo Burlingham 22:00 – “It’s important to