Podcasts about Transcom

A government watchdog found that the Department of Defense's Transportation Command did not have sufficient and comprehensive data about its Global Household Goods contract, which was canceled in June. The Government Accountability Office found that TRANSCOM officials were aware of the contractor's capability constraints, but had limited information and could not verify whether the company could handle the volume of moves. The watchdog also said the Defense Department did not gather or track comprehensive feedback from service members going through military moves, which limited contractor performance assessment. In addition, TRANSCOM did not have full information regarding costs associated with the contract transition.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Send us a textHope you packed your sense of humor and a fire extinguisher—because this episode scorches everything from overpriced moldy barracks in Guam to the Pentagon ghosting Aspen like it's a bad Tinder date. Jared runs down the biggest WTFs across the Department of Defense with a tactical blend of sarcasm and salt. We're talking billions for broken plumbing, drones that can't hang in Alaska, the F-35 backlog (finally) clearing, and a KC-46 that decided midair was the perfect time for a wardrobe malfunction. Plus, the Air Force tries fashion policing again (no more eyelash extensions, folks), Space Force dreams of relevancy, and China continues its “quantity over quality” military glow-up. Also, Nashville OTS is coming—bring your snorkel and your ruck.

Podcast Episode: Inside TRAC2ES – USTRANSCOM's $23M Medical Command & Control ContractIn this episode, we unpack the newly released Sources Sought for the TRANSCOM Medical Regulating and Command & Control Evacuation System (TRAC2ES) from USTRANSCOM. Valued at $23 million, this SA-IDIQoffers a partial small business set-aside and is aimed at enhancing medical evacuation and command & control operations across global military missions.We cover:Key contract details and timelineWhat small businesses need to prepare forPotential teaming strategiesTechnical capabilities USTRANSCOM is looking for

Jonas Berggren writes the popular Transform Customer Service newsletter on LinkedIn. He is the Chief Business Development Officer EMEA and member of the executive leadership team at Transcom. Jonas is based in Stockholm, Sweden. Mark Hillary and Jonas have published a new book together called The CX (R)evolution - so Mark called Jonas to talk about how the book project started out. In this conversation they talk about how Mark's comments on the newsletter formed the initial idea for a book and how they developed the idea together. https://www.linkedin.com/newsletters/transform-customer-service-6992863124731113474/ https://www.linkedin.com/in/jonasberggren2/ https://transcom.com/ https://www.amazon.com/dp/B0F4XWH1L6

Having trouble keeping up with all the developments in the national security realm over the last two months?Well, let not your heart be troubled, Sal & Mark are here for you this week with the ever-popular Midrats Melee format!No guest this week for the podcast, just your two humble hosts, solving the world's problems in 60-minutes.Show LinksRear Admiral William Daly, USN OPNAV N96 at Surface Navy Association's annual symposium: quotes can be found at link 1 and link 2.TRANSCOM's purchase of used cargo ships.Substack on medium USV.Trump's Gunboats, The National Interest, December 2016, by Claude Berube, and Mark Tempest.Substack on The Ship's Act, December 2024.SummaryIn this episode of MidRats, Sal and Mark discuss the current state of naval infrastructure and the bipartisan Ships Act aimed at revitalizing shipbuilding in the U.S. They explore leadership changes within the Navy, the importance of unmanned vessels, and the potential for optimism in naval operations. The conversation also touches on geopolitical concerns, particularly regarding the Ukraine conflict and North Korea's military developments, emphasizing the need for a robust maritime strategy.TakeawaysThe Ships Act has bipartisan support and aims to enhance naval infrastructure.Leadership changes in the executive and legislative branchs could positively impact shipbuilding efforts.There is optimism regarding the revitalization of the U.S. maritime industry.Unmanned vessels are seen as a crucial component of future naval strategy.Admiral Daly advocates for affordable and practical designs.The maritime industry can provide significant economic benefits across the U.S.The U.S. must adapt to lessons learned from the Ukraine conflict.The importance of recapturing intellectual capital from former military personnel.Sound Bites"It's an exciting thing to see.""We need hulls in the water.""We need to keep the money flowing."Chapters00:00: Introduction01:44: The Ships Act: A Bipartisan Initiative09:11: Challenges in Shipbuilding and Maintenance12:45: Historical Context: Lessons from WWII16:38: The Need for New Vessels and Innovation20:28: Admiral Daly's Vision for Unmanned Vessels23:56: Utilizing Naval Reserves for Unmanned Operations28:03: Conclusion and Future Directions30:01: Navigating Military Transitions32:57: Optimism in Maritime Strategy36:49: Challenges in Global Security39:05: The Syrian Crisis and Its Implications45:30: North Korea's Military Developments52:59: Lessons from the Ukraine Conflict

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In this episode, LTC Hans Zeller, Chair of the Administrative and Civil Law De-partment (ADA) at The Judge Advocate General's Legal Center and School (TJAGLCS) interviews COL Danyele Jordan, SJA, TRANSCOM, and former Legal Advisor to the Inspector General (IG) at the time of recording this episode, and Dr. Herman Walker Chief, Whistleblower Branch. COL Jordan and Dr. Walker discuss the roles and responsibilities of the Office of the Inspector General in investigating allegations of whistleblower and reprisal made by members of the Army. In addition, the experts share insights into investigations stemming from allegations of restricted communications to members of Congress or IG. Learn more about The Quill & Sword series of podcasts by visiting our podcast page at https://tjaglcs.army.mil/thequillandsword. The Quill & Sword show includes featured episodes from across the JAGC, plus all episodes from our four separate shows: “Criminal Law Department Presents” (Criminal Law Department), “NSL Un-scripted” (National Security Law Department), “The FAR and Beyond” (Contract & Fiscal Law Department) and “Hold My Reg” (Administrative & Civil Law Depart-ment). Connect with The Judge Advocate General's Legal Center and School by visiting our website at https://tjaglcs.army.mil/ or on Facebook (tjaglcs), Instagram (tjaglcs), or LinkedIn (school/tjaglcs).

"Without sustainment, you're just camping with guns."Did you know it takes quite a lot to sustain an organization like the Special Warfare Center & School? Join us as we discuss sustainment for the organization, sustainment for Special Operations, and how logistics wins wars. About the guest:Lt. Col. Pete Van Howe served as the G4 for SWCS and previously served as executive officer of the 407th BSB, 82nd Airborne Division. He holds a bachelor's degree from Purdue University and a master's degree from Troy University. He is a graduate of the Theater Sustainment Planner's Course, Joint Operation Planning and Execution System Action Officer and Support Personnel Courses, Air Assault School, and Jumpmaster School. He is the current Brigade Support Battalion Commander within the 3rd Brigade of the 82nd Airborne Division. About the hosts:Maj. Ashley "Ash" Holzmann is an experienced Psychological Operations Officer who served within the re-established PSYWAR School at the United States Army JFK Special Warfare Center and School. He is now transitioning to attend grad school at Arizona State University with a follow-on assignment at West Point's Army Cyber Institute where he will research mis/disinformation.Sgt. Maj. Derek Riley is one of the most experienced Civil Affairs Non-commissioned Officers in the Army Special Operations Regiment. He has incredible deployment experience and serves within the Civil Affairs Proponent at the United States Army JFK Special Warfare Center and School. Bull Halsey quote (on page 16):https://www.moore.army.mil/infantry/magazine/issues/2005/SEP-OCT/pdfs/SEP-OCT2005.pdfBaltimore Bridge Collapse:https://www.nytimes.com/2024/03/26/us/key-bridge-collapse-baltimore-what-to-know.htmlShip stuck in the Panama Canal:https://www.businessinsider.com/traffic-jam-outside-panama-canal-hundreds-ships-2023-8The cost of the Suez Canal obstruction in 2021:https://www.bbc.com/news/business-56559073Setting a Theater: https://www.armyupress.army.mil/Journals/Military-Review/English-Edition-Archives/May-June-2018/Setting-the-Theater-Effective-Resourcing-at-the-Theater-Army-Level/Talent management for Special Operations logistics:https://www.army.mil/article/179943/joint_special_operations_forces_logistics_talent_management Additional Reading:Lt. Col. Van Howe has been previously published (page 51):https://alu.army.mil/alog/ARCHIVE/PB700201902FULL.pdf Army Special Operations Recruiting:SOF Recruiting Page (soc.mil)https://www.soc.mil/USASOCHQ/recruiting.html GoArmySOF Site:https://www.goarmysof.army.mil/ The Official Podcast of the United States Army Special Warfare Center and School!USAJFKSWCS selects and trains all Army Special Forces, Civil Affairs, and Psychological Operations soldiers. Please visit our website at: https://www.swcs.milBe sure to check us out and follow us at:https://www.facebook.com/jfkcenterandschoolhttps://www.instagram.com/u.s.armyswcs/https://www.youtube.com/c/USAJFKSWCS/videosPlease like, subscribe, and leave a review! If you enjoyed this, join the underground by sharing it with someone else. Word-of-mouth is how movements like this spread.

Jonas Berggren is the Head of Global Accounts EMEA at Transcom. He is also a member of the Transcom EMEA management team. He is based in Stockholm, Sweden. Jonas has a long history designing customer experience processes, but he is also well known as an innovative thought leader. He publishes a popular LinkedIn newsletter titled "Transform Customer Service" that explores the future transformation of CX.  Often the newsletter looks to the future of CX, but recently it has been exploring how AI is immediately changing the CX landscape. In this episode of CX Files Mark Hillary talks to Jonas about some of his newsletter themes and how he sees the future of CX in both the short and long term... https://www.linkedin.com/in/jonasberggren2/ Transform Customer Service Newsletter: https://www.linkedin.com/newsletters/transform-customer-service-6992863124731113474/ https://transcom.com/  

Description:Sometimes not getting what you want paves the way to a better story. Niki Leondakis is the CEO of the largest yoga studio brand in the US, and her journey has been characterized by learning from challenges time and time again. She joins us to share how she has found opportunity in adversity, honed her listening skills as a leader, and leveraged the incredible power of yoga to overcome grief before finding a new purpose in sharing its power with the world. Tune in to hear more. Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high-touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee ChatsIn This Episode You'll Hear About:[02:19] Niki's ethnocentric childhood as the artistic child of one of five children of Greek immigrants. [05:04] What Niki learned by not getting what she wanted in jobs and leadership roles in high school and hospitality.[15:43] Working in leadership at Kempton during an innovative time in their hospitality.[19:20] Overseeing hotels and the listening tour that facilitated her goal to put people first.[28:01] Being recruited for a San Francisco boutique hotel company and continuing Bill's legacy.[32:47] How her passion for fitness and wellness led to being recruited by Equinox.[37:56] Landing her dream job as CEO of CorePower Yoga and leading with purpose.[42:20] Starting a role in yoga at the start of the pandemic and where she found the courage to power through.[48:36] Future projections for Core Power Yoga, including geographic growth and beyond.To Find Out More:Niki Leondakis on LinkedInNiki Leondakis on XCorePower YogaCorporate AthleteEquinoxJust Keep Livin FoundationAwesome CXLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramQuotes:“No matter how good you are, you have to prepare.” [0:06:12]“I learned to see opportunities and how I could impact them and make a difference, and I got rewarded for that.” [0:07:49]“If you don't get what you want, keep trying.” [0:13:05]“I learned [so much] along the way about the importance of how you treat people, how you care for people, how you inspire, motivate, and lead them. And that was my way of getting the business results that I was tasked with.” [0:17:19]“If you're going to alienate people along the way you're going to look behind you and you won't have any followers.” s [0:25:56]“To be our best self, we have to be healthy.” [0:33:25]“When I found myself without my career, my husband, or my home, what got me through that transition was getting on my yoga mat every day.” [0:39:36]“You can't shortstep or expedite your way through grief. You have to feel it. You have to go through it. You can't move around it.” [0:40:10]“Part of the way that I have always remained highly motivated and energized and passionate about my work is finding the purpose in the work.”  [0:41:08]“For me, listening has been one of the incredible keys to my success.” [0:49:48]“We were ahead of the curve. It simply came from being there to listen.” [0:51:28]“Our higher purpose is to power love from the inside out, putting more love in the world and helping people access that love.” [0:52:47]“When you face adversity, don't let it get you down and don't wallow in it. Within that adversity lies opportunity” [0:54:51]

Description:In this episode of Stairway to CEO, you'll learn all about Puneet Mehta's captivating entrepreneurial journey, from his upbringing in India and fulfilling his childhood dream of living in Silicon Valley to spearheading AI advancements at Netomi. He tells us how his parents inspired him to embrace daunting challenges, what he learned from his years developing trading engines on Wall Street, the transformative encounter he had with Mike Bloomberg, and how these experiences have fueled his entrepreneurial drive. Join us as we uncover Puneet's perspective on the AI landscape, his pivotal role in founding Netomi, and the profound benefits of integrating AI to elevate customer experiences.Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high-touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee ChatsIn This Episode You'll Hear About:[01:51] What it was like for Puneet growing up in Chandigarh, India, and how his mother and father inspired him to pursue difficult goals.[06:17] Why he feels so lucky to have studied engineering and computer science at one of the top schools in India, and how he realized his childhood dream of moving to Silicon Valley.[07:15] The value of his experiences on Wall Street developing trading engines and how his fortuitous meeting with Mike Bloomberg empowered him to build his own company.[11:38] How he built his first company leveraging prediction algorithms, their strategic partnership with BMW, and key takeaways that helped him build Netomi.[15:47] What inspired him to found Netomi, how he got the company off the ground, and what it was like building a chatbot for Sony Pictures.[23:37] Recognizing the high demand for improved customer experience, how they are solving key pain points for customers using AI, and the many uses of Netomi's co-pilot.[33:43] Partnerships in the AI space and what it means for a company to be powered by another company or tool.[35:52] How Netomi addresses fears around outsourcing customer service needs, and why AI won't replace humans working in customer service.[41:25] Netomi's partnership with Awesome CX, where Puneet sees it going in the coming years, and how he expects other aspects of his business to be impacted by AI.[47:49] His advice for aspiring entrepreneurs on how empathy is misunderstood and why you shouldn't do it for the money; what is next for Netomi, and what Puneet is most excited about!To Find Out More:NetomiPuneet Mehta on LinkedinGongLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramQuotes:“Being aligned on the core mindset is so incredibly important. It's more important than your business strategy. It's more important than any other part of the business.” [0:13:09]“As you start bringing new technology to life, and as you introduce it to the world, you have to make the adoption completely frictionless. You have to do it in a way that engages or [accompanies] a habit that somebody's already used to.” [0:13:42]“[When you] think about business outcomes, to stay excited about what you're doing, you have to focus on the journey. You cannot just focus on the end goal.” [0:14:39]“That's what the AI co-pilot from Netomi does. It gives them a superpower where AI can now gather information from these different systems, it can prepare a response for you, it can also help an agent get trained quicker.” [0:30:28]“[The Netomi co-pilot] also gives you insights based on what your customers are telling you. Because it's humanly impossible to go back and listen to every single phone call.” [0:31:43]“The founders that are growing these companies are looking for insight [from Netomi's co-pilot] because conversations with their customers are the biggest asset.”  [0:37:17]“The demand is there to feel like we are treated well as customers [and] to have that customer love. We want those questions answered. There just isn't enough resources available with these brands to answer all of these questions promptly.”  [0:40:47]“The top use case for AI for large companies is customer experience.” [0:44:22]“That's how fast this change is coming. We should see every company in the world in the next 12 to 18 months adopt AI in some shape or form for customer experience.” [0:46:01]“There are much easier ways of making money [than starting a company]. This is a really hard way to do it – but if you're connected to what you do, [then] the journey itself would be quite enriching.” [0:49:23]“[Starting a company] will give you experiences and it'll help you come across people that you want to have shared experiences with.” [0:49:35]

Description:What does it look like to bring innovation to a static industry? A lifelong love for entrepreneurship and the food and beverage industry led Ben Lewis to take a massive risk to disrupt the baby food industry, and with $90 million raised to date, it certainly paid off! In this episode of Stairway to CEO, Ben shares the story of continuing his dad's legacy in business, finding out-of-the-box solutions to the complex problem of manufacturing his product, and much more!Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high-touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee ChatsIn This Episode You'll Hear About:•   [01:05] Ben Lewis's first taste of entrepreneurship as a child and how he continued his father's legacy, starting with a bottled water start-up.•   [12:00] His exposure to the food and beverage industry by developing a Greek yogurt brand.•   [15:50] Learning essential lessons through bootstrapping a food distribution company.•   [20:45] Ben's involvement in angel investment in the food and beverage space.•   [21:48] Founding Little Spoon with the motivation to disrupt a static industry, naming the product, and developing the product and packaging.•   [28:46] Product expansion and the philosophy of growing with the customer that underpins Little Spoon's growth.•   [34:30] Surprises on the road to building a D2C business, including an unlikely partnership with a tamale company.•   [40:25] How Ben's role has evolved with the company and Little Spoon's approach to talent.•   [42:29] Fundraising in the baby food industry, finding a new approach to return on investment, and what's next for Little Spoon.To Find Out More:Little SpoonBen Lewis on XBen Lewis on LinkedInThe Equity StudioKairos HQLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramAwesome CXQuotes:“You could have the best product in the world, the best brand in the world, and even the right team and the right capital – but ultimately so much of it, especially in the traditional retail space, depends on the distribution and what happens at the point of sale.” [0:15:14]“For the right brand and the right product, having a direct relationship with your customer is so critically important.” [0:19:17]“Being detached from your ultimate customer is a real hindrance to building a brand.” [0:20:01]“There's a big opportunity for us, not just within that baby stage with the baby blends, but for Little Spoon as a brand to be the go-to as that kid is growing up and as the family is growing.” [0:31:32]“[We've grown our business] largely through growing with our customers.” [0:31:48]“That was how we started. We turned this manufacturing roadblock into a very unlikely partnership.” [0:39:29]“One of the things I'm most proud of at Little Spoon is that we've had extremely low attrition, so our retention is literally best in class.” [0:40:58]“Optics matter, but at the end of the day, you need to do what's right.” [0:44:35]“For us, it's about listening to our customers and finding where those pockets of opportunity are.” [0:46:59]“We're building a brand for a new generation of parents.” [0:47:42]“As an entrepreneur, you're often having to choose between speed, quality, and cost.” [0:47:54]“Don't aim for perfection.” [0:48:46]

Description:Today, Hudson Davis-Ross joins the show to share about Co-Founding a mission-driven company that truly helps people with their health needs. From being diagnosed with ADHD in middle school to undergoing spinal surgery, Hudson has faced his fair share of health challenges. Tune in to learn all about his captivating entrepreneurial journey, from growing up in Brooklyn, New York, to founding his first company, RISE, to ultimately becoming the co-founder of Plant People – whose plant-based products offer natural alternatives to pharmaceuticals. Along the way, we explore how he navigated major setbacks caused by the COVID-19 pandemic and gain insights into his refreshing perspective on building purpose-driven businesses!Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high-touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee ChatsIn This Episode You'll Hear About:• [01:54] What it was like growing up in New York, at the epicenter of so many industries, within a household dominated by women.• [06:43] Hudson's ADHD diagnosis in middle school, the many different interests he pursued, and the benefits and drawbacks of having ADHD when you're an entrepreneur.• [10:23] His experience working at Gilt Groupe from its early stages as a small startup to having over two thousand employees.• [14:13] Why he decided to leave Gilt Groupe and take on a role at Aloha as part of the founding team, and his top takeaways from the experience.• [18:25] What made Hudson shift to co-founding his first company, RISE Brewing Company, key lessons he learned, and how he met his partners.• [25:32] Fundraising for RISE, and how it led to him starting his branding and business strategy firm, CROSBY.• [27:29] The drastic spinal surgery that Hudson had to get, how it led to the founding of Plant People, and what it was like entering into the CBD and cannabis space.• [30:22] How they stepped up their business, educated consumers, and the innovations they were doing with regards to ingredients and formulations.• [32:42] Their decision to scale up, why they decided not to take on more funding, the dramatic impact that COVID-19 had on their revenue, and how they recovered.• [35:27] Hudson's insights on partnering with retailers and distributors, advice for aspiring and up-and-coming entrepreneurs, and what's next for Plant People.To Find Out More:Hudson Davis-Ross on LinkedinPlant PeopleRISE Brewing CompanyCROSBYGiltExpo WestLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramQuotes:“I always hope to, at some point in my life, write a book on having ADHD and being an entrepreneur, because I think there's a lot of pluses and minuses – mostly pluses.” [0:07:19]“If you have [a] really big vision, and momentum with other investors, people will invest. It really is a hype game. And so I learned a lot around fundraising [at Aloha].” [0:17:12]“[To be] the Apple of anything – takes decades. You can't just do that [in a] matter of a year or two. But that's what we pitched [to] a lot of the investors. And so I think there was a bit of a disconnect there.” [0:18:43]“The main reason I started this business, [Plant People] is I had spinal surgery, [I had to] learn how to walk again.” [0:27:31]“My now co-founder also had a spinal surgery and was exploring plant-based modalities himself. And so we started together.” [0:28:01]“I had more passion for making an impact in people's lives.” [0:28:12]“We had so much pushback in the beginning because people didn't understand CBD. They thought it was weed. They thought it was THC, they were like, ‘Will I get high from this?' That was the biggest education point.” [0:30:59]“Tap into what customers want [and] are already [buying], [but do] it better.” [0:36:09]“In general, you just got to hustle. You have to go with momentum, you have to have a lot of boutiques [and] a lot of independents. And when you have that momentum, then you can get the attention of distributors.” [0:36:27]“The secret sauce is to be an entrepreneur – is to use the resources you don't have, to achieve what you believe in.” [0:37:56]“You can hire sales managers who have been in sales, and they have rolodexes. And that does help. But I think no one sells better than the founder or the CEO.” [0:39:39]“One of the things that is key to success is showing your team, or showing your initial hires, that you're all in.” [0:41:06]“If you're doing it, the team can do it. And if you're passionate about it, the team gets passionate about it, they see the value.” [0:43:09]

Description:Joining the show today is Allegra Moet Brantley, the Founder and CEO of Factora. This women-led personal finances company is on a mission to lead one million women to $1 million in wealth. Today she shares her journey from building her first company to becoming a salary negotiation coach to leading partnerships and marketing at Financial Gym, where she ultimately came up with the idea to build Factora. Tuning in, you'll gain insight into the importance of financial transparency, the challenges that can come with fundraising, building a sustainable business while growing a family, and much more. Allegra also has some valuable, go-getting advice for aspiring entrepreneurs, so if you have a business idea that has been nagging at you, you won't want to miss this episode!Exclusive Deals from Our Sponsors:•   AWESOME CX by Transcom provides high-touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee ChatsIn This Episode You'll Hear About:•   [02:53] Why transparency is the key to rid conversations about personal wealth of taboo.•   [05:43] Insight into Allegra's upbringing across the country, her education, and her first jobs.•   [16:35] The importance of always negotiating for more and reading contracts thoroughly!•   [19:45] Lessons from Allegra's time in the marketing department at Estee Lauder.•   [21:35] What her first steps into entrepreneurship in 2011 taught her about financial freedom.•   [30:13] Allegra's valuable experiences at Financial Gym and the origin story of Factora.•   [38:29] How Factora has evolved and how The Wealth Circle community has grown.•   [40:45] Some of the challenges of fundraising, bootstrapping the business from the ground up, combating burnout while raising a family, and how Allegra overcame them.•   [49:37] Price ranges for Factora's courses, what they entail, and how you can benefit for life!•   [53:50] What the future holds for Factora, how they take women from overwhelm to sustainable wealth-building, why this industry is ripe for disruption, and more.To Find Out More:FactoraThe Wealth Circle6 Figure SavingsCoffee & Coin PodcastAllegra Moet Brantley on LinkedInAllegra Moet Brantley on InstagramLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramQuotes:“It is so nerve-wracking and cathartic to share these numbers we never [talk about]. In the very first call, [Wealth Circle members] are sharing their salary.” [0:04:26]“When we share resources and investment strategies, it's such a wealth of knowledge.” [0:05:33]“[Becoming] a salary negotiation coach – only reemphasized what I was experiencing personally. Now that I'm good at asking for more money [and] getting more money, it doesn't mean I have more money. Making and keeping [money] are two very different things!” [0:29:02]“I was more passionate about helping women build wealth than anything else I had touched on in my career. It's one thing to understand where your income goes. It's a whole other thing to make a strategy for investing it [and] feel confident enough to do so.” [0:34:25]“It felt like a sentence would not stop tapping at the base of my neck – ‘Help women build wealth, help women build wealth, help women build wealth,' all day long.” [0:35:51]“When you raise funding, and now you have investors involved, and they have a vision too, oftentimes you have to acquiesce and collaborate with that vision. I felt so strongly [about] my own [vision]. I didn't want to bring in anything to muddy that.” [0:43:57]“90% of women come to Factora for the stick market portion. They say for the community and the access to additional creative investment ideas.” [0:52:32]“I don't want people to hand over their entire financial autonomy because they don't think they're smart enough to do it themselves. That is why I think this industry is ripe for disruption.” [0:57:55]“For aspiring entrepreneurs; if you have an idea that's banging at the base of your neck, it's going to create value in this world both for potential customers but also for you and what you are going to learn [through your failures, strifes, and success]. Make like Nike and do it!” [0:58:20]“Investing is not hard. Investing is not complicated. You are meant to think – that it is. You're already doing it if you've ever utilized a 401k or an IRA. You can do more of it, and I suggest that you do.” [0:59:49]

Description:  Mary van Praag joins us today to talk about how she became Global CEO of Milani Cosmetics, a 20-year-old company built on the belief that everyone should have the opportunity to own and enjoy luxury beauty. From her entrepreneurial pursuits in high school to her first CEO role at Perricone MD, Mary tells us about her remarkable career journey and how she became the Global CEO of Milani cosmetics. Tune in today to learn about Mary's passion for transforming companies, the lessons she's learned about being vulnerable as a leader, and much more!Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high-touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee ChatsIn This Episode You'll Hear About:[02:31] Mary's upbringing in Ohio; how her parents' divorce (and being the eldest) informed her early leadership development, her first entrepreneurial pursuits, and her college years.[10:12] What it was like moving 17 times in her professional life, how this has proven her ability to manage change, and why she loves making things better.[14:46] How Mary found her internal drive as a leader and her advice to others struggling to find their voice.[21:18] Her early career in sales and how her experiences as general manager at Coty and OPI Products set her on the path towards CEO.[27:07] Mary's first role as CEO at Perricone MD, the destabilizing impact of the COVID pandemic, and how she adapted and ultimately became CEO of Milani Cosmetics.[30:54] Key lessons on building your team as a CEO.[34:44] What Mary has learned about turnarounds since she first started out, and her insights on how being CEO resembles running your own business.[37:53] Why being vulnerable as a leader is one of the most important lessons Mary has had to learn, and her thoughts on what sets the role of CEO apart from other positions.[46:02] Milani Cosmetics' approach to remote work and an overview of the exciting things the brand has coming up![52:18] Mary's practical advice for aspiring CEOs.To Find Out More:Mary van Praag on LinkedInMilani CosmeticsCotyPerricone MDLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramQuotes:“Moving, I think, indicates my ability to manage change and transformation. But at the same time, create a great network of deep-seated roots and connections that I will forever have in my life.” [0:12:13]“I'm at my best, as a leader – when you look at the context of a situation – when something requires change and transformation. I love to make things better.”  [0:12:40]“Some people are great at constructive conflict, others are analytical geniuses, others are great teachers. I always say ‘find that thing that makes you unique, [and] whatever your superpower is, really feed into it.'” [0:16:14]“Leaders don't have all the answers. What I want to hear is the people [who] are closest to the business [and] have a unique point of view. And we need to hear that.” [0:16:56]“I can be interesting, but I have to be interested first.”   [0:19:54]“You always have to respect the past, but you have to get people aligned to create the new future. And you quickly find out who wants to do that, and who doesn't. And that's a lot of work.” [0:25:02]“Thinking about how you build teams is an important part of what a CEO does. I have amassed a fabulous team with very high engagement scores and a really strong culture. And we built it brick by brick, but it started with my leadership team.” [0:33:04]“We're all motivated towards the same future that we want to build. And that's very, very rewarding.” [0:33:51]“Depending on the circumstances, [a turnaround] this is like running our own business.” [0:35:26]“The biggest thing I had to learn was to be vulnerable.” [0:37:55]“If you don't give people an inspiring vision, they have nothing to hope for. Especially when you're in a turnaround.” [0:38:53]“I don't necessarily think everybody needs to be in the office every day to get productivity or work. I think we have happier employees, because we're hybrid, and that's part of our culture now. We work hybrid.” [0:47:14]“Have a bias [towards] action. The strategic agility part is really important in today's day and age with the millions of things that we have flying at us.” [0:53:08]

Description:Today's guest fell into entrepreneurship when she started to create experiences with her own needs in mind. Julie Rice is the Co-Founder and CEO of Peoplehood, where she facilitates deep conversation and connection to develop ‘relationship fitness'. During this episode, she shares her childhood passion for theatre, talks about the start of her career in talent management in New York, and tells the story of how she built and exited her first startup, SoulCycle. Tune in to hear all this and more!Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high-touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats. In This Episode You'll Hear About:• [02:16] How growing up as a theatre lover in small town New York started her off on a creative and collaborative path.• [06:24] Early leadership tendencies, working in the entertainment industry, and translating those skills to working in brand.• [12:44] The story of SoulCycle's inception in New York in 200; starting with a business plan on the back of a napkin.• [17:11] Starting and growing SoulCycle and the premise that motivated Julie and her business partner to start Peoplehood.• [26:41] What Peoplehood is and how it is unfolding as a business.• [34:02] Tips for truly getting to know the people in your sphere.• [43:28] Communication insights from Peoplehood and advice for entrepreneurs.To Find Out More:Julie Rice on LinkedInPeoplehoodSoulCycleAwesome CXLee Greene EmailLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramQuotes:“For me, the great fun in any business that I create is really about collaboration and the gifts that different people can bring to a project.” [0:06:34]“Community and team activity is something that I've always loved participating in.” [0:07:04]“A lot of the things that I learned in the entertainment business absolutely affected the way that I thought about brand building.” [0:09:55]“Brand is really about who you want to be in the world; what does it feel like, sound like,, what does it smell like, what does it look like?” [0:10:13]“The funny thing is, I never set out to be an entrepreneur. I never actually thought of myself that way until people started to use the word retroactively.” [0:15:14]“We created something that we wanted to use.” [0:15:31]“As an entrepreneur, having a business partner, if you can find the right partner, is great.” [0:18:14]“We began to think about what it would look like to create something that was relational fitness; a place where we could teach people how to listen to each other, how to talk to each other and build a different kind of muscle.” [0:23:13]“When you look at all the information out there, what we know for sure is that we cannot lead physically or mentally healthy lives without being in productive relationships.” — Julie Rice [0:24:17]“We spend so much of our lives and our time in relationships and we really don't spend the intentional time figuring out how to be in these relationships.” — Julie Rice [0:24:49]“What people really want from people they are in relationships with is to feel heard by them, to feel seen by them, and to feel like their opinions matter to somebody.” — Julie Rice [0:27:29]“What we're doing at Peoplehood is really giving somebody space to peel the layers of their own onion.” — Julie Rice [0:31:46]“An underpracticed and underappreciated skill is listening.” — Julie Rice [0:33:28]“There's something about stepping back and letting someone finish that is very powerful.” — Julie Rice [0:42:00]

Description:Nathan Kondamuri didn't know that he wanted to start a business until the pieces fell together, and he co-founded the highly customizable Pair Eyewear, where he now acts as CEO. He joins us today to share the story of how his little brother inspired him to start Pair, how he scaled his customer experience team to over 100 members, and the challenges he faced in building on-demand production. Tune in to hear all this and more!Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high-touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats. In This Episode You'll Hear About:• [02:22] Signs of an inherent love for iteration and business development from Nathan's childhood in small-town Indiana.• [10:58] His growing interest in mechanical engineering and his introduction to the start-up world beyond college.• [17:00] How Nathan and his best friend had the idea for Pair in a Stanford dorm room.• [20:58] Researching customers of all ages, early angel capital fundraising, and annual growth since launching to market in 2019.• [26:59] Pivotal moments in Pair Eyewear's distribution and growth, including building a design platform for customers to bring their favorite brands to life and blowing up on TikTok.• [30:27] Scaling challenges like developing the on-demand production process.• [35:57] The secret to structuring a team with the support of Awesome CX.• [40:08] Pair Eyewear's five-year focus to deliver a joyful customizable eyewear experience.• [46:59] Why, given a do-over, Nathan would hire people in key areas earlier, how his role as co-CEO has changed, and advice for new entrepreneurs.To Find Out More:Nathan Kondamuri on LinkedInPair EyewearPair Eyewear on TikTokLee Greene on LinkedInAwesome CXStairway to CEOStairway to CEO on InstagramQuotes:“I didn't know I wanted to start a company – until Pair came about and one thing led to another.” [0:12:53]“[My experience at Bain] gave me a very different way of looking at a business – I got to learn a lot about how a business runs, and how experienced people view and understand a business model.” [0:16:02]“I had worn glasses since I was seven or eight years old, and it had always been an unexciting experience compared to any other consumer product in my life.” [0:17:31]“We got to thinking, why had nobody ever tried to [recreate, redefine, and redesign] the glasses experience for consumers to be more personalized, to be more joyful, and dynamic, just as people are?” [0:18:14]“We just knew we liked each other, we were really good friends and had been friends for four years, we had this idea, and we were excited to put our everything into that idea.” [0:20:04]“Surround yourself with people that are absolute experts at their craft, at their area of expertise.” [0:24:26]“We quickly, not pivoted, but expanded our mission and vision for the business to be able to personalize the eyewear experience not just for children, but for all people.” [0:26:23]“We were trying to build a solution for kids like my brother to not be afraid of their glasses and not be daunted by the experience, but have it be something they were excited about.”  [0:26:40]“We were a real pioneer on the platform of TikTok where we grew heavily on the platform through an influencer-led strategy.” [0:27:34]“Our mission and vision over the next five-plus years is to become one of the largest global eyecare companies in the world that's focused on bringing personalization into the eyecare and broader eyewear end-to-end experience.” [0:40:08]“We thought a lot about, when is the right time to vertically integrate? You really want to do it at a time when volume and demand is growing.” [0:45:33]“The job of co-CEO now is not the same as it was when we first started the business.” [0:48:59]“Just get out and start! That is one of the biggest roadblocks that people have.”  [0:50:50]“The only way to learn what it's like to be a founder is to just dive right in and do it.” [0:51:20]“Starting a company is a marathon, not a sprint.” [0:52:31]

Description:Joining us today to share her entrepreneurial story is Courtney Toll, co-founder and CEO of Nori, an innovative company in the ironing and steaming market. Tuning in, you'll hear about her remarkable journey, from coming up with the idea for Nori (which is iron spelled backward!) in her cramped New York apartment to raising money in the depths of COVID to bringing a successful product to market. Courtney also shares details about how learning to do cold outreach at her job bolstered her entrepreneurial journey, the challenges of innovating with hardware, how they put together their distribution and branding strategy, and much more. You won't want to miss this fascinating deep dive into the many intricacies of hardware innovation and what goes into making your vision happen!Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high-touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.     In This Episode You'll Hear About:• [05:11] Courtney's idyllic childhood in Connecticut, her lifelong perfectionism, the legacy of entrepreneurship in her family, her early jobs, and how her career goals evolved.• [11:48] Key skills she learned from cold outreach; how this supported her entrepreneurship.• [15:59] How she got the idea for Nori while living in a cramped New York apartment.• [18:37] Courtney's research; what she learned from interviewing over 500 consumers.• [21:17] How she and her co-founder overcame the challenges of innovating with hardware.• [26:19] Insight into their unexpectedly long product development process and how they implemented their distribution and branding strategy.• [30:15] Raising money in the depths of COVID, the far-reaching usefulness of a demo video, and how having difficulty fundraising worked to their advantage.• [38:27] Reflections on organic marketing and how to partner with the right influencers.• [43:44] Their company's approach to marketing and the primary lesson Courtney has learned about building a successful marketing stack.• [46:22] What's next for Nori, including launching some exciting new products, and parting words of advice for aspiring entrepreneurs!To Find Out More:Courtney Toll on LinkedInNoriLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramAwesome CXQuotes:“I'm so grateful that I have gone on this path. And when I reflect on the things that are decisions that my family members made, I think it makes a lot of sense why I also went down this road.” [0:11:07]“There's always more to be done, there's always growth to be seen, and therefore, I push myself quite hard to succeed.” [0:11:33]“My co-founder and I ended up interviewing over 500 plus consumers to talk about what they liked about their existing ironing and steaming solutions, [and] what they didn't like.” [0:19:17]“It wasn't easy by any means. But we also weren't pitching this random idea and asking for a very subjective 300,000 [dollars]. At that point in time, we had outlines [of] exactly where all of this money was going to.” [0:23:20]“By the time that it was fully deployed, we had a working prototype and a lot of consumer feedback to validate the fact that we had stumbled onto something that we should take to market.” [0:24:25]“We decided on one product development firm, a satellite office in China.” [0:26:30]“With something like hardware, you do need to take your time really trying to get something right and [make] sure that it's giving you the desired output that you're looking for.”  [0:27:24]“The ironing steaming market is one that lives almost exclusively in big box retailers.” [0:29:06]“We wanted to be a direct consumer business, we wanted this to be a one-to-one conversation with the customer. And we wanted to make this a really cool branded sexy purchase which feels totally in conflict with a product like an iron.” [0:29:16]“Everything from our branding to the design of the product to the actual performance of the product was designed to sort of change the way you think about this type of chore.” [0:29:33]“[With a demo video] you're not just hearing a testimonial about why you like [a] product, but you're actually watching it.” [0:33:22]“I think the key takeaway here is building a marketing stack to support your direct consumer channel but making sure that all of the aspects of that marketing stack are feeding one another.”  [0:44:58]

Description:Joining the show today is Fiona Chan, the Founder and CEO of Youthforia, a beauty brand creating innovative makeup that acts as a part of your skincare routine. Join us as she shares her story of starting a business during the pandemic, self-funding before finding Shark Tank support, and much more! Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high-touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats. In This Episode You'll Hear About:[01:56] Fiona paints the picture of her early life, education and early jobs.[10:44] Working in tech and a startup accelerator before becoming a founder. [14:41] How travel inspired the Youthforia brand and the hands-on process behind perfecting the product. [21:06] Building the brand on social media through storytelling and education. [24:49] Solving the funding problem through prioritizing inventory.[25:48] The Shark Tank experience and the story of getting funded.[29:21] Navigating new ways to get necessary data in a B2B context. [31:32] Product development and what's next for Youthforia. To Find Out More:Fiona Chan on LinkedInFiona Chan on InstagramYouthforia Youthforia on TikTokLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramAwesome CXQuotes:“You learn so much through osmosis.”  [0:12:13]“There was something about the pandemic that really made me think about what I actually wanted to do.” [0:14:13]“The sharks, the way I perceived it, really love and support entrepreneurship and enjoy what they're doing. They're really happy to see deals go through” [0:27:24]“When I had the idea to create makeup that you could sleep in, my first idea was to make a really nice foundation.”  [0:28:42]“When you switch from a purely B2C business to having a few sales channels, you don't get data the same way as you would directly from Shopify.”  [0:29:22]“Once you have a retail partner, there are more complexities, especially on the operations side.” [0:30:06]“I did not start this business to be in legal docs and spreadsheets all day, but it is a big part of fundraising.” [0:30:58]“I am always in a state of product development. I would say that product development is my number one passion in what I get to do.” [0:31:39]“I always like to tell people exactly what to expect from me.” [0:32:18]“Finding people whose working style aligns with mine has been really helpful.” [0:34:24]“I really love sitting down and just defining what I expect in a role and what the best outcomes are. Doing that really makes the hiring process a lot easier” [0:34:52]“When I onboard people, I tell them, this is what you can expect from my personality and my working style.” [0:35:07]“My biggest advice would be just to start. It's never going to be the right time.” [0:36:28]

Description:As an entrepreneur, it can be tempting to try to master every aspect of the business, but today's guest is proof that playing to your strengths and finding a partner with complementary skills is a winning formula. Jake Karls is the Co-Founder and Chief Rainmaker of Mid-Day Squares, a chocolate company geared to revolutionizing the snack industry. Join us as we discuss Jake's unique path to entrepreneurship success, the decision to manufacture Mid-Day Squares in an independent factory, and the effect of digital transparency on relationship-building. Don't miss today's high-energy episode! Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high-touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.In This Episode You'll Hear About:[02:21] Lessons of hard work and resilience he learned from his entrepreneurial father.[10:12] Jake's first foray into entrepreneurship; running an outdoor boot camp.[12:10] Co-founding Mid-Day Squares with his sister and brother-in-law in 2018.[20:51] Defining the roles and navigating the relationships behind the business.[24:09] A year-by-year look at the growth behind Mid-Day Bars since its inception.[28:13] How transparency has supported the fundraising process.[33:10] What happens when envy and insecurity affect our attitudes toward others.[36:39] Jake's two experiences with burnout and his recovery process.[40:06] The story behind Mid-Day Bars.[42:21] Advice for aspiring entrepreneurs and a glimpse into the future of Mid-Day Bars.To Find Out More:Jake Karls on LinkedInJake Karls on InstagramMid-Day SquaresLee Greene on LinkedInAwesome CXStairway to CEOStairway to CEO on InstagramQuotes:“I know [that] anything is possible as long as you work hard and you have that resilience, that grit and love and passion for what you do.” [0:03:36]“If you work hard and put your effort and love into something, you have a chance of winning in that field.” [0:05:45]“Through my [first] five years of entrepreneurship, I learned not to do what I'm really bad at, and to do what I'm really good at [instead].” [0:12:51]“When you are yourself, truthfully, you are your best version and you are unstoppable because nobody can actually be you.” [0:16:30]“Our strategy was simply not to talk about the product on social media, but to share the journey of how we built this business.” [0:24:32]“We build out loud.” [0:28:57]“I feel like I'm playing the game better than I ever have before because I lost that ability to be – envious or judgemental.” [0:35:35]“My advice is block out the noise and be yourself.” [0:42:23]“Being yourself is a superpower.” [0:42:43]“We're doing it by being ourselves which means that you can do anything by being yourself as well.” [0:43:20]

Description:From completing an undergrad at Harvard to becoming a K-Pop sensation in Korea to founding and formulating his very own skincare line, Paul Baek's journey has been nothing short of extraordinary. In this episode, we delve into the unexpected twists of Paul's life, discussing his courageous decision to break away from the norm and forge a path that led him to the creation of his skincare company, Matter of Fact. Join us as Paul shares how his upbringing shaped him, the gratitude he feels for his immigrant parents, the exhilarating experience of K-Pop stardom, and the pivotal moments and mentors that shaped his journey as an entrepreneur and skincare innovator.Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high-touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.In This Episode You'll Hear About:• [01:41] Paul's upbringing in Florida, the touching sacrifices his parents made for their family, why he is so grateful to them, and the realities of being part of an immigrant family.• [05:51] His early desire to become an artist and why this was a terrifying prospect for his parents.• [12:30] The gratitude Paul feels for the teachers who believed in him, how they encouraged his aptitude for mathematics, and why his sister felt so protective of him.• [14:44] Being accepted into Harvard, the culture shock he experienced, and the inspiration he felt being around so many talented students.• [18:46] Paul's love of music and K-pop; the incredible story of how he signed a deal with an agency in Korea and what it was like being a K-pop star.• [33:43] Leaving behind a music career, going back to school to earn an MBA, and how Paul first entered the world of startups at Atom Factory.• [37:24] Paul's dermatological journey; from meeting one of his future mentors in South Korea to formulating his own skincare products and founding a company.• [45:24] How Paul has evolved as an entrepreneur; the biggest challenges he's faced and the most rewarding successes.• [56:36] Partnering with Sephora, key lessons around fundraising, and the gratitude Paul feels for the investors who joined before they launched.• [1:02:16] What's next for Paul's company, Matter of Fact, and his advice for other entrepreneurs.To Find Out More:Matter of FactMatter of Fact on InstagramMatter of Fact on XMatter of Fact on FacebookPaul Baek on LinkedInAtom FactoryLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramQuotes:“I'm very proud of the hard work and sacrifices that my parents made in order to provide for their family. And of course, that's not something unique to me. That's true of so many parents, and especially immigrant parents. But it's something that I'm very grateful for.” [0:03:26]“I wanted to be an artist, actually. But, of course, that scared the living daylights out of my parents who were living this hard immigrant life.” [0:06:48]“For a very long time, I didn't think that it was possible to have a sustainable career and to spend time making things every day professionally. And so I do feel very, very lucky now that I am able to do that every day.”  [0:09:21]“The joy of making things with my hands is something that has helped me. And, as a child [was] probably also [a] self-soothing mechanism – [a] way to deal with sometimes stressful environments.” [0:12:19]“I was lucky enough in that environment to have really great teachers who believed in my ability to learn. And so I joined the math club and the trivia club – places where my teachers encouraged me, and I seemed to have at least somewhat of a natural aptitude for it.” [0:13:31]“At the time, I thought, ‘hmm, the only thing that I've ever thought about starting was something in skincare.'” [0:37:37]“One thing that I was really inspired by was founders who are willing to roll up their sleeves and do as much work on their own before they asked others to join them.” [0:38:29]“I said, ‘I don't know if I'm allowed to do that, because it's not been my formal training, it's just been a hobby.' And she said, ‘You can do whatever the heck you want. And by the way, I'm happy to mentor you.' And that was incredibly generous and kind and encouraging.”  [0:40:05]“We're the first and only vitamin C technology to do this: demonstrate clinical efficacy both at the beginning of the shelf life of the product and at the end of the shelf life of the product.” — [0:44:19]“Every lesson has its counter lesson.” [0:48:21]“When I left K-pop, there was a sense of new opportunities and freedom, there was also a sense of mourning because I didn't know whether I would ever get the opportunity to make a living doing anything creative ever again.” [0:50:35]“How can we show that as such a small, young, early brand, that we may be small, but we're mighty.” — Paul Baek [0:58:00]“My number one piece of advice would be to stay focused. Life is full of distractions, so many enticing attractive distractions. So it's important to stay focused on your goal – especially if that goal is starting a business because it's very difficult.” [01:03:26]

Description:Samantha Coxe is the Founder and CEO of Flaus, a dental hygiene product revolutionizing floss as we know it. She joins us to share her story, from growing up as an Irish Twin in Orange County to creating such an innovative product, and the challenges she faced along the way, with manufacturing, investment, product development, and more. Join us for a candid look at Samantha's entrepreneurial journey.Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high-touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.In This Episode You'll Hear About:• [01:20] Samantha Coxe's journey, from growing up as an Irish Twin in Southern California to starting her electric floss brand, Flaus.• [07:02] Her entrepreneurial tendencies, creative side, and golfing experiences as a child.• [10:47] What prompted Samantha to study law and her experience working in Mergers and Acquisitions.• [18:00] Coming up with the idea for ‘Flaus' after a dentist's appointment and running with it.• [21:41] How an Indiegogo Campaign forced her to leave the law firm where she worked.• [25:33] Choosing to run a crowdfunding campaign despite her doubts.• [32:16] The role of angel investors in fuelling the manufacturing process.• [37:35] Manufacturing glitches during the first product run.• [43:23] Pivoting to a hard launch of the product.• [44:30] Pros and cons of breaking up the manufacturing process.• [46:30] Words of wisdom for other entrepreneurs.• [48:36] What's next for Flaus; including rolling out the second edition.To Find Out More:FlausSamantha Coxe on LinkedInSamantha Coxe on InstagramRainfactoryIndiegogoFOUNDERMADEFinding PeaceSurveyMonkeyDoris DevLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramAwesome CXQuotes:“I discovered [that] flossing is a massive pain point for most people. It dropped right into my lap. I never thought I was going to work in oral care!” [0:19:25]“Before I wanted to invest a single dollar into Flaus, I [wanted] to get some external validation into this idea other than my friends and family. So I actually sent out a SurveyMonkey.” [0:20:02]“Customers on Indiegogo understand that they're buying the first generation of a product. They understand that they are backing something innovative that's being created.”  [0:26:32]“Hardware is very much an iterative process so I knew that the first product was not going to be perfect.” [0:26:55]“Working with a crowdfunding agency is really critical to having a successful campaign.” [0:28:43]“Crowdfunding is all about the FOMO, you want to start off really strong.” [0:30:48]“A lot of people get really focused on all [the] features you can add to things, but when you're coming out with your Beta product, for us, we were so focused on the MVP.” [0:35:57]“Luckily, because we were so small we could be so nimble. It was such a blessing in disguise.” [0:36:59]“There's no better investment than an investment in yourself.” [0:46:30]“It's so much more valuable to [build] with customer feedback than to build in secrecy.” [0:47:16]“Finding mentors is so important.” [0:47:35]“You can learn from other people's successes and failures. You don't need to reinvent the wheel.” [0:47:53]

Description:Today, Lee sits down with Kate Flynn, Co-Founder and CEO of Sun & Swell Foods. In this episode, Kate shares her inspiring story of making her sustainable snack brand plastic-free and creating a company that is a force for good (as well as good food). Tuning in, you'll also find out what Kate wanted to be when she grew up, the tough lessons on failure that came with changing careers (and being a consultant), why she doesn't consider herself a “typical entrepreneur,” her take on when is the right time to go full time on your side hustle, and her advice for leaning into your authentic leadership style versus being the leader you think you should be. Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high-touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.In This Episode You'll Hear About:•   [02:51] Kate's “standard” upbringing in Ohio and her early love for consumer-end products.•   [08:07] Why she changed her name and how moving to North Carolina helped her realize the value of surrounding yourself with down-to-earth people.•   [14:08] Kate's first job as a CPA and how her vision to be a businesswoman became a reality.•   [19:03] From Deloitte to Harvard (for an MBA) to Kurt Salmon (now Accenture Strategy): Kate's trial-by-fire introduction to the retail and consumer products industry.•   [24:25] Tough lessons on embracing failure, being wrong, and getting over perfectionism that she learned a little later than most entrepreneurs.•   [25:55] The origin story of Sun & Swell and when Kate knew to go all-in on her “side project.”•   [32:31] How COVID strengthened her commitment to building a truly plastic-free brand.•   [41:43] Unpacking what Sun & Swell means when they say their packaging is compostable.•   [49:39] Insight into the battle between ego and authenticity in Kate's fundraising journey.•   [54:41] Kate's evolution as a leader, her advice for entrepreneurs in the trenches, and more!To Find Out More:Sun & SwellKate Flynn on LinkedInKate Flynn on InstagramLee Greene on LinkedInLee Greene EmailStairway to CEOStairway to CEO on InstagramQuotes:“There has been a connection to consumer-end products since I was really young. [There was] something that really resonated with me there.” [0:05:42]“Surrounding yourself with people who bring you joy and make you a better person tends to serve you well in life.” [0:13:38]“That vision of – being a businesswoman, I don't even know what it meant. It was way too broad for me to understand, but that's what I wanted to be. It wasn't a teacher, it wasn't a doctor – I wanted to be in the business world.” [0:15:51]“I've learned as an entrepreneur to embrace failure, but it didn't come until later in my entrepreneurial journey. I was not okay with failure for many, many years of my life.” [0:22:32]“My whole journey as a consultant – was learning to get over perfectionism. It was learning to be okay with not being right all the time and be okay with failure. That was the first time I had to go through all those lessons, which ended up serving me well.” [0:25:05]“[Transitioning to compostable packaging] is way harder than it sounds because of all the supply-chain differences between compostable and plastic.” [0:33:54]“This is about a movement away from plastic, not just building a [snack] brand.” [0:36:10]“We have two types of customers; one who is committed to zero-waste, they discover us because they're trying to go plastic-free, and the other – who is just trying to make small steps in the right direction.” [0:47:00]“The ideal state is no packaging – Ideally, you're buying everything from your farmer's market or [you have] a reusable bag and you're going to your bulk store – The compostable solution is an interim solution to make it easier for people to make a step in the right direction if they can't do the ideal state.” [0:48:58]“It's not about the end. It's about the journey. Sometimes, the journey is way longer than you think. It's usually very different than you think it's going to be – If all you can focus on is the end goal – it's not going to be a very fun journey.” [0:58:06]

Description:Joining us today is Jesslyn Rollins, the dynamic CEO of BIOLYTE®, the world's first IV in a bottle. In groundbreaking fashion, BIOLYTE® boasts 6.5 times the electrolytes of traditional sports drinks while containing only a third of the sugar you'd normally ingest. With humor and candor, Jesslyn discusses her journey from an imaginative childhood in Atlanta to becoming CEO of their family business. She shares the inspiring story of how her father and sister developed BIOLYTE® over four years (in secret!) after her mother's battle with cancer and how their product was designed to help individuals with serious hydration needs. Jesslyn also breaks down her experience as CEO and what she's learned during her tenure, from the challenges of being part of a family business — where no one has a background in business — to stepping into her own as a leader. Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high-touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.In This Episode You'll Hear About:• [01:59] Jesslyn's upbringing in Atlanta, Georgia, the love and support she received, her rich imagination as a child, and how her sisters influenced her leadership qualities.• [17:28] Attending a prestigious private school, the pressure she faced to attend an Ivy League university, and how she struggled with balancing work and fun at college.• [25:45] The founding of their family business, the inspiration behind it, and how her father and her sister worked on developing BIOLYTE® in secret for four years.• [32:05] The key differentiators between BIOLYTE® and other hydration drinks: why it's the only true medical grade hydration supplement.• [34:10] Why her father is uniquely suited to have created the first IV in a bottle and the many considerations that went into developing it.• [36:55] The challenge of navigating family dynamics and hierarchies in business, how she became CEO, and how each year as CEO has demanded something different from her.• [46:13] Jesslyn's approach to managing hierarchies and how seeking out training has helped her as a leader.• [48:48] Untangling leadership, aligning your vision for the company, and getting to the heart of BIOLYTE®'s core message.• [57:46] Personality tools, recruiting, and the importance of hiring people who have a robust character and are a good fit for the company.• [01:02:11] Some of the biggest challenges Jesslyn has faced as a CEO, the key lesson she learned from their first lawsuit, and what's next for BIOLYTE®.To Find Out More:Jesslyn Rollins on LinkedInBIOLYTEVistageCulture IndexLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramQuotes:“I definitely think that having two older sisters that were very strong women helped me become a leader.” [0:10:12]“My mom and my dad — instilled a lot of confidence in me and my sisters.” [0:11:37]“There's a way to lead that is true leadership. And there is a way to lead that is pure dictatorship.” [0:16:41]“The pressure was to go to an Ivy League, and be very smart, and be a leader of whatever you were doing.” [0:18:26]“My mom was my idol for social. My dad was my idol for work.” [0:20:01]“[My dad and my sister] had been working on it for four years in secret and told nobody about it.” [0:27:50]“The thought of working with my family, the thought of working in this company, and having this product that never existed, was so freaking cool to me.” [0:28:26]“BIOLYTE® is the only true medical grade hydration supplement.” [0:32:06]“The ingredients in BIOLYTE® help your liver detoxify itself.” [0:33:56]“My dad is uniquely suited to have created the very first IV in a bottle, because that's all he did for 43 years.” [0:34:11]“I'm a huge believer of ‘to whom much is given, much is expected'.” [0:44:09]“BIOLYTE® was started for a medical reason, and we're here to help hydrate people with serious hydration issues.” [0:49:18]“There was no alignment. And now I have two VPs. I've got a new Vice President of Sales, and a new Vice President of Finance and Operations that are so aligned with my vision.” [0:52:03]“Lean into your strengths and then hire for your weaknesses.” [01:04:38]

Description: Today on Stairway to CEO, Miki Agrawal, Founder of TUSHY, speaks passionately about her adventures in life and entrepreneurship, from her multicultural upbringing as an identical twin in Montreal, Canada, to playing soccer for the New York Magic to inventing products in taboo categories and creatively launching, marketing, and scaling them to $50 million and beyond. You'll also hear about the setbacks, controversy, and revelations she had along the way, plus Miki lets us in on her top three ingredients for creating a successful brand.  Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high-touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.In This Episode You'll Hear About:•   [02:40] Miki's multicultural childhood in Canada, which she credits for her drive and ambition.•   [06:26] Memories of creative problem-solving and what Miki wanted to be growing up.•   [10:51] Her time as the “worst investment banker” in New York, why sleeping through her alarm saved her life, and how 9/11 prompted her to follow her dreams.•   [23:44] How multiple ACL injuries indirectly led to Miki starting her first business: Wild.•   [27:08] Taking NYC's first alternative pizza concept from idea to marketable product.•   [28:53] What running Wild by herself taught Miki about the value of partnerships.•   [32:10] How the idea for Thinx was born during a three-legged race at a family BBQ and the important lessons she learned from marketing a taboo product.•   [39:08] Addressing the controversy that Miki attracted while she was CEO at Thinx.•   [42:36] Tiny and mighty: the benefits of hiring fewer, more senior people in the startup stage.•   [43:37] Miki's three-part formula for changing culture, what's next for TUSHY, and her community-focused advice for aspiring entrepreneurs.To Find Out More:Miki AgrawalTUSHYThinxWildDO COOL SH*TDisrupt-Her: A Manifesto for the Modern WomanMiki Agrawal on LinkedInMiki Agrawal on InstagramMiki Agrawal on XLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramQuotes:“[My parents] said, ‘If you see something that you don't like, you're somebody. You can go do it.'” [0:05:36]“There's no limit to your creative potential. You don't have to have money, you don't have to have resources, but you have creativity. That's available to you at all times.” [0:07:15]“The mystery of life is that you never know when it's going to end. The time is right now to make every moment count.” [0:19:58]“Pizza is a $32 billion industry. Americans eat 100 acres of pizza every single day. There was a huge opportunity – to take this beloved comfort food and turn it on its head and use gluten-free flours, hormone-free cheese, local seasonal toppings, etc.” [0:26:44]“I learned about AB testing – by standing outside my restaurant and handing out pizzas for hours and hours, for years and years, and doing that day in and day out..”  [0:30:15]“Bringing in someone who's really good at the thing they're good at and giving me space to focus on the thing that I'm really good at was such an epiphany for me.” [0:31:19]“Meet people where they are, make it artful, and make sure the product is excellent: that has been a thesis that has [been] a throughline [in] all of my businesses.” [0:35:24]“I prefer [a tiny and mighty team] over many people that can do one job each. Let's bring in a senior person, pay them more, incentivize them, and get them to do this task at the startup stage. Then, as we grow, let's bring in more people.” [0:42:57]“How do you change culture? Best-in-class product; considered, artful design; and accessible, relatable language. That works.” [0:47:51]“I've always known the importance of community and how cultivating your friendships means a lot.” [0:50:38]

Description:Today, Lee is joined by the inspirational Ashley Thompson, Co-Founder and CEO of MUSH; an innovative overnight oats brand that tastes more like dessert than a healthy breakfast! Ashley shares her journey from the world of finance to entrepreneurship, how her father inspires her, her take on fundraising, and the challenges she's faced. Tuning in, you'll hear all about how Ashley has found success by staying in control of her mindset, managing her energy and emotions, and so much more! Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.In This Episode You'll Hear About:• [01:03] Introducing today's guest, CEO of MUSH, Ashley Thompson.• [02:34] Ashley tells us about how her entrepreneurial father inspired her, the early leadership skills she had, and the challenges she faced in childhood. • [15:52] Studying at Columbia University, her drive to work hard, realizing that she didn't enjoy the world of finance, and finding her true passion.• [20:51] How Ashley came up with the idea for MUSH and how people responded to her change in career.• [28:32] How Ashley found her co-founder, the steps they took to develop their product, and their first ‘big break'.• [34:31] Working with Shark Tank, Ashley's take on fundraising, and the dangers of raising too much capital.• [41:20] Ashley shares her toughest entrepreneurship moments; including her co-founder leaving, how she overcame them, and the important lessons she learned.• [45:23] How Ashley manages her energy and emotions through reading, writing, talking, and staying healthy.• [47:34] Why Ashley's favorite MUSH flavors are chocolate and peanut butter chocolate and what's next for the brand.• [50:15] Ashley shares some advice about the power of mindset for aspiring entrepreneurs. To Find Out More:MUSHAshley Thompson on LinkedInAshley Thompson on InstagramLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramQuotes:“I always wanted to be the best, and I always wanted to leave a mark in some way shape, or form.” [0:09:40]“I especially [gravitate] towards things that could help people or could make the world a better place.” [0:09:46]“I really wanted to race out of college and start a job because I wanted to make money [and be] independent.” [0:16:44]“Oatmeal is so ubiquitous, and no one knows what overnight oats are!” [0:22:16]“Businesses need all of your time and attention!” [0:26:21]“You want to get the basics right before you scale.” [0:30:22]“There's so many different [business] strategies, and execution plays a huge part in a winning strategy.” [0:32:53]“It takes money to make money – and at the same time, raising too much capital [can cause you to] build the wrong company for the product by having too much capital at your disposal.” [0:37:49]“You have to manage your energy and emotions appropriately to get through the really hard things.”  [0:44:25]“The power of mindset is everything!”  [0:50:35]

Description:Sarah Jahnke is the Founder and CEO of Homecourt, a home fragrance brand co-founded by Courtney Cox and made with non-toxic skincare-grade ingredients. During this episode, she joins Lee to share her story. Tune in to hear what it was like to meet Courtney Cox for the first time over Zoom, her journey to fundraising for the first time, how she has grown into her leadership role, and much more.Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.In This Episode You'll Hear About:• [02:20] Sarah Jahnke's story of growing up in Michigan and New York, starting her first business at 12 years old, and performing all her life.• [10:14] Her career journey, including an internship at Sears e-commerce, a role at PwC, returning to Business School, and working for legacy fragrance brands.• [15:49] Meeting Courtney Cox via Zoom in brightly colored linen.• [18:46] How Sarah developed the concept for the brand from a candle brand to a luxury home fragrance brand; which includes skincare-grade ingredients.• [20:17] Product and brand development through the lens of luxury beauty.• [23:01] What ‘scentscaping' means at Homecourt, and which fragrances Courtney prefers.• [24:50] Starting at Homecourt on January 1st 2021, and fundraising for the first time.• [28:55] How the brand has been received by customers and the press.• [31:21] In-person points of discovery for the brand at gyms and hotels in LA.• [32:37] The product and price range including everyday cleaning products and sustainable packaging.• [33:50] How Sarah has experienced her first role as CEO.• [40:41] Naming the business and what they had to keep in mind.To Find Out More:Jobe CapitalSarah Jahnke on LinkedInSarah Jahnke on InstagramHomecourtLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramQuotes:“Having been in the fragrance market, I knew that there was a lot of opportunity to bring more prestige fragrances into new formats.” [0:19:43]“I said, why don't we disrupt the household products category with fine fragrance and this luxury beauty philosophy?” [0:20:00]“If you get to experience our products, you'll see a very high-end niche-style perfumery with very high-quality ingredients that would typically be reserved for Eau de Parfum.” [0:20:42]“We use 100% post-consumer recycled material in all of our packaging; from the bottles to even the unit cartons.” [0:21:14]“We're really bringing fine fragrance into these new formats.” [0:22:44]“I had so many great people in my corner through networking and meeting other entrepreneurs in LA who were able to help me and guide me.” [0:27:08]“The press loves us and thinks that we are innovators in the space. We're not pigeonholed as just another celebrity brand. It's truly seen as authentic to Courtney.” [0:29:15]“I feel very proud that the quality of our product is what's being recognized and is what's bringing people to the brand and also keeping them there.” [0:29:46]“Even with Courtney being the co-founder, and having millions and millions of followers, and really being the number one way people discover the brand, as a fragrance brand, it's really important to also be able to try the products in person.” [0:31:37]“Being an entrepreneur is my ultimate life lesson of letting go.”  [0:36:06]“The why doesn't matter. It's happening. So how are you going to react to it?” [0:38:50]“Trust the timing and how all the dots can connect.” [0:44:09]

Description:Today Lee is joined by an incredibly innovative entrepreneur, the Co-founder, and CEO of Burrow, Stephen Kuhl. Burrow is a company that makes buying furniture simple with swift delivery, easy assembly, and a multitude of options. In this episode, Stephen shares his love for customer research and outlines how he was inspired to go to business school before delving into how he and his business partner came up with the idea to start Burrow. We discuss their incredible journey from rejection to massive success, their experience throughout COVID, what's in store for them in the future, Stephen's interesting leadership style, and so much more!Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.In This Episode You'll Hear About:• [00:03:26] How Stephen's passion for skiing made him accident-prone and pushed him into a traditional career path.• [00:10:11] How the overwhelming desire to fall asleep at his bank job made Stephen realize it wasn't for him.• [00:13:17] Stephen's first business venture, the ‘true start' of his career, and his journey into investing.• [00:18:21] How being part of investment inspired Stephen to apply to business school and his experience of it.• [00:20:49] Meeting his Burrow co-founder, the start of their innovative furniture company, and Burrow's unprecedented fundraising success.• [00:27:35] Their gross margin challenges and ‘faking it' to get factories to work with them.• [00:37:55] Burrow's milestones, how COVID-19 affected them both positively and negatively, and their ‘secret sauce' to success.• [00:37:55] What's next for Burrow and why Stephen loves doing customer research the most.• [00:47:46] The importance of having a coach as an entrepreneur and Stephen's straightforward leadership style.To Find Out More:BurrowStephen Kuhl on LinkedInStephen Kuhl on XStephen Kuhl on InstagramLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramQuotes:“If I didn't care about the product that the company sold, it didn't really matter what work I was doing.” [0:15:55]“I – wanted to make more money so I went into investing.” [0:17:19]“You know what's better than investing in consumer companies? Working at [those] companies!”  [0:18:57]“By second year [of college] I think half of my class [thought] I dropped out because I was living in New York [working on Burrow].” [0:26:52]“You sort of just have to pretend that something is really good even though you're not there yet.” [0:31:56]“The fake it till you make it thing is real!” [0:32:19]“Luck is huge, right? I think most people don't give enough credit into how much luck plays into [success].” [0:33:11]“If you bought furniture in 2020/2021, most companies were quoting you like six months to a year to deliver it – and for most [things] we pretty quickly got [delivery] back down to one to two weeks.” [0:43:04]“We're just scratching the surface with new products!”  [0:44:34]“Give clear feedback, set clear direction, check in with people frequently, and then – you definitely need to empower people and accept that they won't do things like you would do [them] but as long as the outcome is similar, you should not care.”   [0:50:07]

Description:Sharing his story today is Dillon Ceglio, the Co-Founder and CEO of Chubby Snacks, a brand modernizing the classic peanut butter and jelly sandwich. Catching up with Dillon, we hear all about his upbringing in a small city in New Jersey and how it sparked a competitive mindset in him and cultivated his taste for entrepreneurship that would flourish later on in life. He also shares the story behind why he tattooed his SAT score on his body, highlighting the idea of stepping stones on life's trajectory, and shares the story behind how Chubby Snacks came to be! To hear more about navigating retail challenges, exploring manufacturing options, and dealing with a cease-and-desist letter from Smuckers, be sure not to miss out on this episode!Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats. In This Episode, You'll Hear About:• [00:02:48] Where Dillon calls home now, about his hometown, some childhood memories, siblings, and what he was into as a kid.• [00:04:15] What sparked his competitive mindset, his first exposure to entrepreneurship, early jobs, and what he aspired to be when he grew up.• [00:06:00] Dillon's childhood challenges, being cut from his first sport, his struggle through tough formative high school years, and why he tattooed his SAT score on his body.• [00:08:40] His college story, dropping out of state school, switching his mindset, viewing community college as a business opportunity, and a life-changing moment he experienced.• [00:10:35] Gaining confidence in who he was, the track he was on for his career, and looking at college and his degree as a stepping stone in his life's trajectory.• [00:12:40] The journey behind what inspired him to get into entrepreneurship, how he created his first app and started his first company.• [00:17:30] His evolving journey from a digital marketer and landing on performance marketing for e-commerce brands.• [00:18:45] How he came up with the idea for Chubby Snacks and shifted gears from e-commerce to food and beverage.• [00:21:28] What it was like being hit with a cease-and-desist from Smuckers, how they navigated the entire situation, and why they decided on a cloud-shaped sandwich.• [00:25:21] How they came up with the name Chubby Snacks and how their operations have been the differentiator for their product.• [00:32:30] He talks about fundraising and finding investors by showcasing their story, work ethic, and vision. • [00:34:10] The challenges they've overcome, dealing with B.S., and maintaining perseverance.• [00:36:08] What it was like getting into retail, focusing on moving products already on the shelf, and why they're all moving to San Diego.• [00:40:52] Dillon's advice to aspiring entrepreneurs and what's next for Chubby Snacks!To Find Out More:Dillion Ceglio on LinkedInDillon Ceglio on InstagramDillon Ceglio on XDillon Ceglio on TikTok‘Threatened By Smucker And Facility Closure, Chubby Snacks Amasses $3.25 Million To Launch Superfood Peanut Butter And Jelly Sandwich Nationwide'Chubby SnacksChubby Snacks on InstagramChubby Snacks on TikTokChubby Snacks on FacebookLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramQuotes:“My mom was a personal trainer and spin instructor as a kid, so I got to see firsthand what it meant to be in the best shape of your life at a very early age, and I thank my mom a lot for instilling very healthy habits for me.” [0:03:20]“[Being an athlete growing up] ultimately created this competitive mindset for me, which I think I carry very closely to me at this point in my life.” [0:04:17]“I actually have my SAT score tattooed on me because I did terribly on my SATs — as a constant reminder that it didn't mean anything.”[0:07:13]“What sticks with me the most is that it doesn't matter where you start; it matters where you finish.” [0:08:16]“I looked at junior college [or] community college, as a business opportunity.” [0:08:50]“I saw [college] as more of a stepping stone, I didn't necessarily go to college with the expectation that whatever my degree was, I was going to end up in that field after — it was another one of the building blocks that ultimately led to gaining more confidence.” [0:11:55]“I have the ability to think differently and think logically, so why can't I come up with an idea that can ultimately be turned from an idea into a reality?” [0:13:41]“With a name like Chubby Snacks, the cloud-shaped sandwich, we think we've done a really good job at ultimately putting our sandwich at the forefront of grocery stores.” [0:24:47]“You hear a name like Chubby Snacks and you're going to remember that. It doesn't matter in what capacity, but when you think of a peanut butter and jelly sandwich you're either going to think about the Uncrustable or you're going to think about Chubby Snacks!”  [0:25:27]“I can't possibly take myself too seriously, I sell peanut butter and jelly sandwiches for a living, right? Why not have fun with this!” [0:26:18]“We laugh and joke and say that we are the Albert Einsteins of peanut butter and jelly manufacturing. There's not joke, we are. We've tried 100 different ways to make these things and we cracked the code time and time again!” [0:29:46]“We constantly showcased our abilities to be good problem solvers, and I think that carries a lot of weight in order to be able to get people to really buy into what it is that we are doing.” [0:33:26]

Description:Today, Lee is joined by Kate Foster, Co-Founder and CEO of The Outset, a skincare line, co-founded and represented by none other than Scarlett Johansson! In catching up with Kate we hear all about her journey; from growing up playing soccer and varsity softball to her internship in the PR department of Sex in the City at HBO to her marketing roles at esteemed brands like Victoria's Secret, Anne Taylor, and Juicy Couture, leading up to her role as the CMO of 'Not Your Daughter's Jeans.'  She shares the pivotal moment when she realized she wanted to become CEO one day, how she launched her first company at the age of 40, the acquisition of her company by Meredith Corporation, and what it's been like collaborating with Scarlett Johansson. To learn all about her fascinating journey, plus the exciting things coming up for her and The Outset, be sure to tune in!Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.  In This Episode You'll Hear About:• [02:07] Kate's upbringing in California, her competitive nature as a kid, how she learned to get comfortable with failure, and how she gravitated towards leadership positions.• [10:34] How she first got a job in the beauty industry, fell in love with the work, and got a master's in beauty, marketing, and management.• [15:54] The moment Kate first realized that she wanted to become CEO and what it was like going to Columbia Business School.• [18:54] Balancing starting a family with her career, and how building marketing for 'Not Your Daughter's Jeans' gave her the idea for her first startup ‘Swear By'.• [25:39] The story of how Kate met Scarlett Johansson and co-founded The Outset.• [32:04] Scarlett's struggles with her skin and the authentic drive this gave her to create products that would help others.• [37:15] Kate's favorite products from The Outset, an overview of their best sellers, and why they wanted to make the price point accessible.• [40:40] How Kate came up with the name ‘The Outset', Scarlett's decision not to have social media, and why they don't consider themselves to be a celebrity brand.• [45:08] The benefits of not relying on Scarlett's social media presence, the art of collaboration, and what Kate has learned from working with her.• [51:32] What's next for The Outset and Kate's advice for aspiring entrepreneurs.To Find Out More:Kate Foster on LinkedInKate Foster on InstagramThe OutsetThe Outset on InstagramAwesome CXLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramQuotes:“I think that's the challenge that a lot of people face. Sometimes when you're doing a good job – they want to keep you there. And so it's difficult, often, to make parallel moves – if you've gotten too far ahead.” [0:16:38]“I had to get serious about the other parts of my executive toolkit.” [0:17:31]“It was a concept that I rejected. If I'm close to the customer, and I understand who the customer is, it doesn't matter if I'm the customer. It's about whether or not I can articulate ways to make their life better through our product offerings and understand their problems.”  [0:21:09]“There's something really impactful about word of mouth, friend-to-friend, recommendations. And there just isn't a way to amplify these at scale. That's when I came up with this idea for my own startup.” [0:22:37]“It was a totally crazy thing to leave a very stable job to [try] my hand at entrepreneurship on my own at 40 years old when most people are really doubling down on the growth of their career.” [0:22:58]“When I met [Scarlett] it was just very natural and very easy. And I think it's because there's a foundation of shared values.” [0:30:56]“Being curious about the world is something that me and Scarlett share and creates a very good foundation for partnership.” [0:31:13]“[Scarlett's] vision for what she articulated to me in that very first meeting is actually what we wound up building. I'm just so shocked because it never really works out that way [where] you can have this clarity of vision and be able to connect it to the execution.”  [0:31:43]“It's not about ‘how to look like her', it's about how to reveal your skin's true potential. And really, the customer is at the center of everything that we do.” [0:43:38]“Trusting your gut is something that I'm constantly a work-in-progress on.” [0:47:11]“Collaboration also comes from a place of trust and security. And people do their best collaborating when they feel that they're in a safe space.” [0:47:42]

Description:Our guest, Kristy Morris, has had a close relationship with entrepreneurship from a young age and saw first-hand what it was like to be a business owner when her parents ran one of the earliest McDonald's in Australia after the brand was introduced into the country. Today she is the Co-Founder and CEO of Kailo, Australia's leading luxury wellness brand. Tuning in you'll hear about her upbringing in Australia, the influence her entrepreneurial parents had on her, her struggles at school, and how she came to own a coffee shop when she was just 24 years old! We then go on to learn how her eldest son inspired her to start Kailo, the pivots she and her business partner had to make during the COVID-19 pandemic, along with her reflections on how the business has grown and changed in ways she could never have predicted. Tune in to learn the full scope of Kristy's story and the many lessons she continues to learn as a leader. Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.  In This Episode You'll Hear About:• [02:13] Kristy's upbringing, the influence of her entrepreneurial parents, the early days of McDonald's in Australia, and how her parents were approved for a franchise.• [04:33] The struggles she experienced in school, her cultural exchange trip to America, the positive impact it had on her, and why she eventually decided to drop out of high school.• [10:48] Her experience working at McDonald's, how she worked her way up the ranks, and what this taught her about business operations.• [14:34] Why Virgin Airlines was considered such an innovative company at the time and the extraordinary lengths Kristy went to to make an impression on them.• [16:59] Her decision to open up a coffee shop as a 24-year-old and how this led to her joining HR at Virgin Airlines.• [22:48] Kristy's marriage, starting a family, and her entrepreneurial partnership with her husband before they got divorced.• [25:39] How Kristy's eldest son inspired her to start Kailo and how she met and teamed up with her wonderful business partner Kath Merlo.• [29:33] The strategic steps they took to survive as a business during the COVID pandemic, how they expanded into nutrition products, and the huge impact it's had on their company.• [36:01] An overview of their recent business growth, their expansion plans, and how Kristy is developing herself as a leader.• [41:21] Details about what's next for Kailo and Kristy's advice to aspiring entrepreneurs.To Find Out More:Kristy Morris on LinkedInKailoKailo on FacebookKailo on InstagramKailo on YouTubeKailo on LinkedInAwesome CXLee Greene on LinkedInStairway to CEOStairway to CEO on Instagram Quotes:“My dad was trying to instill a really strong work ethic that ‘you are no different to anybody else'. I genuinely can say I think that is a gift.” [0:13:14]“I was lucky enough to get a job with Virgin [Airlines] and they there were such a new company at the time. You felt like you were part of something really exciting.” [0:16:59]“The more vulnerable [you are], the more successful you will be because you're just opening up for people to come in and help you.” [0:22:24]“[Kath and I] often talked about all the gaps that we were seeing. From what we were seeing in LA [versus] Australia, around wellness. — And all the clinics and things that you have on offer in the US. And we [wondered] ‘what if we can bring a concept back to Australia.'” [0:27:13]“We've grown the services based on the guests' needs, learning from our guests what they want.” [0:29:02]“It was a much bigger beast that we took on than we realized. You go into something that you've never done before and go ‘yeah, this is going to be – easy.'” [0:29:16]“Fourteen months into opening, we hit COVID. [It is] by far the hardest moment that we've ever been through. Closing the doors to our business and realizing we only had $20,000 in the bank. We were still in such a startup mode.” [0:29:35]“The hardest part has been not having such a close relationship to every single person in the team.” [0:38:39]“I feel lucky to be in a business partnership, I think that always gives you that comfort.” — [0:40:05]“Always surround yourself with really positive, successful, humble people. Because you don't want to lose sight.” [0:42:39]

Description:Today,  Lee sits down with Tom Hale, CEO of ŌURA, which delivers personalized health data and guidance to make wellness and recovery part of your daily practice. Tuning in, you'll find out how Tom went from growing up with dreams of becoming a train engineer to discovering the OŪRA Ring and writing a letter to the board about why they should hire him as CEO. You'll gain some insight into Tom's journey as a leader, which started with executive positions at Macromedia and Adobe, to becoming President of Momentive, where he set enterprise strategy and led product growth. Join us as we discuss Tom's leadership style, why he says it's lonely at the top, how he got a crash course in fundraising from raising $40 million in less than a month, and so much more!Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.  In This Episode You'll Hear About:•   [02:29] Tom's upbringing in a “dusty town” and his love for trains (and Dungeons & Dragons).•   [08:21] What sparked his interest in the impact that business and tech can have on society.•   [10:42] Some of Tom's early jobs, including computer consulting and summarizing scripts.•   [18:54] The importance of learning on the job and how he went from Adobe to Second Life.•   [24:23] What Tom learned about the gig economy from his time at HomeAway.•   [26:27] How losing sleep led him to discover the Oura Ring and how it improved his health.•   [36:49] The story of how Tom went from a customer of Oura to the company's CEO!•   [44:05] Challenges facing newbie CEOs and the value of having a leadership mandate.•   [46:07] Little-known realities of being CEO, including the loneliness that comes with it.•   [51:44] Oura's company values, which encompass a spirit of collaboration and aiming higher.•   [53:35] Viewing the fundraising journey as a lesson in what investors find compelling.•   [55:42] Insight into Oura's vision for the future: from sick care to human care.To Find Out More:ŌURATom Hale on LinkedInTom Hale on XLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramQuotes:“Pulling on the threads of technology, its impact on society, how people change because of technology, and [my experience] with personal computers – it came together and led me on the path that I'm on today.” [0:10:24]“They put me in [a product management job at Macromedia], and it was probably my [biggest] learning-on-the-job moment, figuring stuff out. I remember some moments of high anxiety because I was like, ‘I have no idea what I'm doing!'” [0:17:45]2“Early in your career, if you're at a company where there's more work than there are people to do it – you can move up really quickly in your career.” [0:19:17]“[When] I went to HomeAway, I was captured by the idea that you could rent a property to someone over the internet and they would come and stay in it. It was an interesting confluence of what we today call the gig economy.” [0:25:22]“For me, during that period of losing sleep, [the Oura Ring] really changed my life.”  [0:27:57]“That kind of power, giving your body a voice, is central to what Oura does.” [0:36:40]“It was all very rational and logical, but there was a strong intent behind [my letter to Oura]. Sometimes, you get that intent coming through and people say, ‘Here's somebody who's motivated.' And motivation counts.” [0:38:53]“I get most excited about working on products that I can understand, touch, and feel and [that are] relevant and relatable – on a really human level.” [0:39:43]“The role of a CEO sometimes is to go against the grain.” [0:47:14]“Our big vision is: how do we become part of the behavioral change that improves health outcomes, that transforms the healthcare industry from one where it's about sick care to something we call human care?” [0:56:14]

Description:Coming to share their story today is Jeanine Lobell, the Founder of Neen. Her story is truly remarkable and underlines the unexpected turns we can all encounter and how far a commitment to one's ideals and ideas can take things. Jeanine talks about the acquisition of her previous company, Stila, and what it took for her to take a dive into something new and exciting. The lessons around healing, community, and authenticity that Jeanine has learned and generously touches on here, are truly inspiring. Tune in to hear it all!Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.  In This Episode You'll Hear About:• [03:12] Jeanine's childhood years in Sweden, the activities she enjoyed, and how she taught herself to read.• [08:01] Living in San Francisco, London, and Paris, and the difficulties of her teen years.• [13:20] A humble entry into the make-up industry before getting work as an artist.• [19:55] Jeanine reflects on her independent spirit and distrust of authority.• [23:46] Building Stila and discovering her new personality and capabilities.• [29:54] Jeanine's thoughts on the challenges of having a company acquired, following Estée Lauder's acquisition of Stila.• [36:13] The decision to start Neen; the ideas and motivations that drove Jeanine to begin a new adventure.• [43:55] Sustainability at Neen and the way that Jeanine has approached packaging.• [51:43] The funding process at Neen so far and the meaning behind the brand's name.• [56:19] Jeanine's suggestions for the questions entrepreneurs should ask themselves.To Find Out More:Awesome CXNeenJeanine Lobell on InstagramStilaLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramQuotes:“[As kids], we just made stuff all the time!”  [0:07:18]“I kind of woke up to find a whole other person living inside me that I didn't know.” [0:24:13]“I just need to be smarter than the problem in front of me.” [0:25:22]“That's a big driver for me, like how do I make things different?” [0:25:32]“Acquisition is tough. I don't think I know anyone who is super happy after an acquisition, unfortunately.” [0:34:17]“When you make a business – [and] it comes from your personal values, people feel that.” [0:40:28]“I wanted to make a sustainable, refillable package.” [0:45:54]“I'm not on the soapbox about it, I just don't want to make more trash, period.” [0:47:01]“I always say, makeup is a mood-altering chemical. 100%. It can totally change the way that you feel and that's what I like about it.” [0:53:47]“You don't have to change yourself to feel that way about yourself. You have to learn to feel that way about yourself, period. And then makeup is just the icing.” [0:55:25]“Don't ever let anyone tell you that you shouldn't be an entrepreneur.” [0:57:31]

Description:Greg Starkman, the Founder and CEO of Innersense Organic Beauty generously shares some of his defining moments with us, touching on the intentional way they have selected, produced, and released products, surviving the tougher times before things started to tip toward success, and how an approach of steady and continued growth has served the company so well. Our guest also talks about leadership and his continual journey of learning and support for his team, so make sure to tune in to catch it all in this inspiring conversation with Greg.Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.  In This Episode You'll Hear About:• [02:12] Greg talks about the recent changes in San Francisco, growing up in Los Angeles, and the family values present in his home.• [09:52] Entering the beauty industry and finding purpose in professional life.• [18:07] Challenges that Greg and the company faced around sourcing ingredients after launching.• [21:40] The key products that Innersense brought to market initially and more recently.• [26:47] Greg reflects on the biggest challenges and surprises on his journey with Innersense; demand, marketing, and the 2008 recession.• [32:20] Moments of learning and self-doubt, and the fundamental place these have in the life of an entrepreneur.• [35:40] People, planet, and purpose; Greg shares why standards for the cosmetic industry are so important to him.• [39:35] Thoughts on growing as a leader and allowing increased autonomy for the team.• [45:15] Advice from Greg about pivoting, learning, and a steadfast attitude.To Find Out More:Awesome CXInnersense Organic BeautyGreg Starkman on LinkedInLee Greene on LinkedInLee Greene EmailStairway to CEOStairway to CEO on InstagramQuotes:“As a kid, I did a lot of different things. I would work and earn extra money in salons sweeping hair, and I would actually fill product vats for my mom.” [0:07:32]“In my early teens I definitely became that wayward kid that was always out and about, and always in some level of trouble.”  [0:08:00]“Even though we were very affluent growing up, there were never any handouts.”  [0:08:42]“I was kind of a late bloomer, I never really figured out what I wanted to do until I was probably in my early 20s. And I think at that point I felt like I found some level of purpose when I got into the beauty industry.” [0:09:38]“We took that cosmetic ingredient standard and brought that into hair care.” [0:15:25]“It literally took a good ten years for us to even spark at the level of scalability.” [0:16:24]“We made a commitment from day one to work with ingredients that were very pure, and highly efficacious.” [0:19:18]“It doesn't matter how clean or how organic a product is, if it doesn't perform, the consumer is not going to come back and buy it.” [0:19:34]“It's just about continuing to educate and inform the safe cosmetic consumer who is looking to make healthier and cleaner choices, and do it in a very authentic way.” [0:21:28]“We have been very intentional over the last 18 years with the types of products we introduce. Believe it or not, we only have 22 products.” [0:23:37]“It was just perseverance, and an unwillingness to fail.” [0:30:11]

Description:Endangered Species Chocolate was a mission-driven company long before it was cool. CEO Curt Vander Meer joins us today to share the story of his career and impact, the five key duties of a CEO, and how he came to own the Endangered Species Chocolate brand. Join us for an insider's look at Curt's unexpected journey to protecting wildlife and continuing the legacy of his founder, mentor, and friend.Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats. In This Episode You'll Hear About:• [01:03] Curt Vander Meer's journey through the world of finance to becoming the CEO of Endangered Species Chocolate.• [16:40] His unexpected initial experiences of the business and how his vision differed in comparison to his focus today.• [22:07] Goals to donate a million dollars a year and create moments of joy through abundant giving at Endangered Species Chocolate.• [23:59] The behind-the-scenes process of pairing animal facts with chocolate flavors.• [28:59] What it was like to transition from financial lead to CEO at Endangered Species Chocolate.• [31:43] Expectations versus the reality of occupying the CEO seat.• [33:29] The five duties of a CEO: setting direction, speed, risk, resources, and culture.• [34:30] Becoming the sole owner and CEO of Endangered Species Chocolate.• [36:00] How Curt's leadership style has changed and how his role has promoted personal growth through hard lessons.• [44:30] What surprised Curt most along the way despite his classical training in business.• [49:55] How he intends to continue the legacy of Endangered Species Chocolate, Randy Deer.To Find Out More:Curt Vander Meer on LinkedInEndangered Species ChocolateLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramQuotes:“There are a lot of things I haven't scripted that have turned out way beyond and far exceeded the expectations of the plan I created.” [0:18:25]“When you put an accountant in charge, what's the first three things they do? They cut people, they cut places, and they cut things, and that's a little bit of what I did.” [0:20:19]“I had a different idea than our previous CEO of what we wanted to do. I wanted to really explore the roots of the business.” r [0:20:32]“Being in the chocolate industry is very fun and there are so many different avenues that you can go.” [0:20:57]“I wanted to, and still want to, magnify the impact of our brand promise.” [0:21:52]“I've heard it said that being CEO can be a lonely position. There's some truth to that so I would encourage people to find those that they can lean on. ” [0:31:44]“I really have five duties as a CEO that I need to do. I need to set direction, speed, risk, resources, and culture.”  [0:33:30]“Being CEO is one thing. Being owner is another whole mindset that you need to have.” [0:34:39]“I really want people's input before a final decision needs to be made.” [0:35:19]“Really [make] sure you get the right talent in the right positions, and that is easier said than done.” [0:36:07]“You weigh in so that you can buy in.” [0:37:21]“We're all called to use our talents to the best of our ability, so don't assume that I can think about everything that's necessary. That's why you have trusted advisers on your leadership team.” [0:40:26]“It's so important to stay quiet and let people talk. That's the best strategy that's worked for me.”  [0:40:40]“Grandma Vansingel always said that mistakes only happen to those people who do things, and I try to use that mantra here as well.” — Curt Vander Meer [0:43:04]

Description:Today, Lee sits down with Vanessa Pham, a first-generation Vietnamese-American and the Co-Founder and CEO of Omsom, a loud and proud Asian pantry staple brand. In this episode, Vanessa shares her journey from growing up with her sister (and business partner) Kim, and their Vietnamese refugee parents outside of Boston, to attending Harvard, working in consulting, and starting Omsom after being inspired by the 2016 elections to build something that would shift culture. Tuning in, you'll find out how her father tried to escape Vietnam seven times before he was successful, the pressure Vanessa felt to honor her parents' sacrifices and make them proud, and how she bootstrapped the business for the first year by offering SAT tutoring services just to make rent, plus so much more!Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.In This Episode You'll Hear About:•   [03:16] Ways that Omsom's proud and loud ethos is a response to growing up “othered.”•   [07:52] What Vanessa wanted to do and how she was motivated by her parent's sacrifices.•   [10:20] Insight into her career trajectory and the pivotal conversation with her dad that helped her let go of external pressure and expectations.•   [14:09] A look at her journey toward taking more risks and her desire to influence culture.•   [16:48] How food (and particularly ready-to-use sauces) aligned with Vanessa and Kim's mission to celebrate Asian stories.•   [27:20] How they navigated launching Omsom during the early days of the pandemic.•   [30:27] Vanessa's advice for community building, marketing, and fundraising.•   [34:18] Her relentless commitment to personal growth and how it benefits her as a CEO.•   [41:26] Reflecting on some of the biggest surprises that came with building a business!•   [46:42] Why Vanessa encourages fledgling founders to be authentically themselves.To Find Out More:OmsomVanessa PhamVanessa Pham on LinkedInVanessa Pham on InstagramLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramQuotes:“Omsom in Vietnamese means rowdy, rambunctious, riotous. Our ethos is all about being proud and loud. In some ways – reclaiming our narratives and telling our stories loudly and proudly is our way of pushing back on that initial experience we had in that small town outside of Boston.” [0:04:22]“Building a proud and loud brand was when I learned to be more true to myself, be [comfortable] in my skin, and be more authentic about who I actually am.” [0:06:07]“My dream for most of my life has been to honor my parents and their sacrifices. Nothing has been more motivating to me than that.” [0:07:56]“There's not enough Vietnamese-American women that are seen as thought leaders. I felt really called by that.” [0:15:29]“After the 2016 election, Kim and I wanted to build something that could influence culture, narratives, and dialogue at a national level.” [0:15:40]“Food – has been such an incredibly meaningful part of our lives and a way for us to connect to our culture and our identities.” [0:17:59]“What we're building is in service of giving people a sense of home and a sense of joy. In [hard times], they're actually going to want to engage with a brand like ours. What we stand for is relevant and timely.” [0:28:40]“There was this flywheel that we created by building and fostering a community that understood our values, saw what we [stood for], and that really resonated with them.” [0:29:53]“[Ask yourself]: Is my story and my brand story authentic? Because consumers' bullshit meters are higher than ever. Same with the press. Beyond that, does it parlay into broader dialogues that are happening at a national level?” [0:31:12]“I dedicate so much of my time and mindshare, and emotional energy to evolving my worldviews and my relationship with myself – so that I can navigate this journey with grace, trust, belief, and conviction. Those are so important for getting the job done.” [0:35:21]“My advice would be to continue to show more of who you really are in the [CEO] journey.” [0:46:53]

Description:In this episode, Lee sits down with Michael Broukhim, Co-CEO and Co-Founder of FabFitFun, a women's lifestyle membership and shopping experience bringing joy and well-being to its members. Michael shares his experience growing up with his older brother in Los Angeles, his incredible story of starting an online media consulting company, some ups and downs of developing websites for politicians, pivoting to launching a wellness blog, and how this all unfolded into his trailblazing CEO journey. Tune in to hear how he has evolved as a leader, the challenges of growing the company, the secret sauce to launching a brand, the top tips he recommends to stay grounded. Exclusive Deals from Our Sponsors:•    AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.In This Episode You'll Hear About:• [03:13] Growing up in Los Angeles, his roots in media entrepreneurship and the profound influence his parents had on his passion for the written word.• [07:25] Navigating his brother's cancer diagnosis, early job experiences, and a transformative college journey that paved the way for FabFitFun.• [13:42] Starting his first business, working with politicians, and mixing wellness with the red carpet treatment.• [19:54] Value lessons from earlier ventures, from monetizing emails to business expansion, and how this led to FabFitFun.• [26:31] Pivoting the business model of FabFitFun and what makes the company and its products unique.• [31:47] What qualities they look for in other brands and the success stories of the companies they have worked with.• [34:06] The joint venture approach to business and how Michael has evolved as a leader.• [37:20] The difficult challenge of raising capital and how this inspired Michael and his brother to form Green Meadow Ventures.• [41:24] The biggest obstacles to founding FabFitFun; a wedding, COVID, and his brother's cancer diagnosis.• [44:22] Invaluable advice for budding entrepreneurs and what's next for FabFitFun!To Find Out More:Michael Broukhim on LinkedInMichael Broukhim on TwitterFabFitFunCharlie on LinkedInGreen Meadow VenturesAwesome CXCasalénaUnhideSpongelleLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramQuotes:“Maybe it was the combination of having access to the internet and having a printer, but I started just putting things into a word processor and laying them out.” [0:05:33]“I was a pretty resilient kid, and in a lot of ways, I didn't have anything too tough, and only later in my life did I come to understand that.” [0:07:29]“We didn't seek out to build a political new media consulting firm, it was just the first opportunity that fell into our laps.” [0:15:26]“We learned really well how to get people onto our newsletter, how to monetize an email list, and how to produce incredible content.” [0:20:16]“I think email is interesting. It is kind of like the cockroach of the internet. It will never go away. It is a truly open platform.” [0:20:31]“In some ways what we came up with, through FabFitFun, was an alternative way to tell your story as a brand, and that was to get the product into consumers' hands.” [0:28:33]“Consumers have a much higher tolerance for trying new things if they know they are getting a deal.” [0:28:52]“What is going to make any brand or product successful in the long run is you have to own the consumer for something unique and something differentiated that you have tapped into.” [0:31:54]“Getting into that mode of constantly working on yourself, being a self-learner, and in some ways your own harshest critic, I think are really essential to leading a company.” [0:35:26]“I think surrounding [ourselves] peer groups that [we] can talk to and learn from has been really critical.” [0:37:06]“I think right now, trying to really stretch your dollar is important because the capital is more expensive.” [0:38:47]“Keep powering through. I think if you are really committed to [starting a business], it is an incredible privilege to be able to run a business.” [0:44:24]“I think finding a way to stay level is really critical as an entrepreneur.” [0:44:51]

Description:Sharing his extraordinary story today is Olympic-level rowing coach turned entrepreneur, Bruce Smith. Bruce has been self-sufficient since his teens and in this episode, we discover his journey to becoming the Founder and CEO of Hydrow; the rowing machine company connecting the indoor rowing experience to the magic of rowing on water. From breaking into hotels and churches in order to practice piano, he transferred his passion wholly into rowing. Tune in to discover what he finds so engaging about the sport and hear all about his inspiring personal journey and entrepreneurial story.Exclusive Deals from Our Sponsors:•     AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.In This Episode You'll Hear About:• [01:02] Introducing Bruce Smith, the Founder and CEO of Hydrow.• [03:37] Bruce's early days: Growing up in Canada with a schizophrenic mother, leaving home early, and supporting himself financially while pursuing music.• [11:16] How he supported himself in college; how he became a hustler by necessity!• [14:24] His journey from academia to entrepreneurship, real estate, and coaching.• [20:08] Bruce's passion for rowing and his transition from rower to rowing coach.• [22:49] The mind-body connection associated with rowing and the addictiveness of synchronization.• [25:18] Bruce shares success stories from his career as a rowing coach.• [27:42] The genesis story of Hydrow; the rowing machine company connecting the indoor rowing experience to the magic of rowing on water.• [33:49] Hydrow's impressive fundraising journey in the face of countless rejections.• [47:09] The company's team structure, Bruce's leadership approach, and Hydrow's future goals!To Find Out More:Bruce Smith on LinkedInHydrowCommunity Rowing, Inc.Lee Greene on LinkedInStairway to CEOStairway to CEO on InstagramQuotes:“[Entrepreneurship] is really hard but it's really satisfying. Honestly, I think it's the most fun thing you can do. It's like creating art that's worth the trouble.” [0:03:21]“I got my driver's license the day that I turned 16 and I got in the car and I drove away and I basically never went back.” [0:07:40]“I really do believe poverty is an amazing motivator.” [0:13:12]“The power of the man is real and you've got to adapt and bend a little bit if you're going to be successful.” [0:17:28]“In the United States, especially in Chicago, it is a meritocracy. If you have good ideas, people embrace you with open arms.” [0:19:46]“That moment of synchronicity – is wildly addictive.” [0:23:59]“We wanted to take that smoothness and that analog feeling [of rowing on water] and translate it to a machine. So we had to reimagine how people think of our machines from the ground up.” [0:32:28]“You want to be sure that the people who invest in your company will be able to continue to invest in your company.” [0:38:54]“I like bankers. They're the most socially capable people I've ever met.” [0:40:35]“Overall, I've become an even stronger believer in investing in culture and – who you are.” [0:47:52]

Description:In today's episode, we hear Francisco Pergola the Co-Founder of Cheddies Crackers, a high protein, low sugar snack brand made with real cheese sourced from regenerative farms. During this episode, Francisco shares his story of making something out of nothing, time and time again, from growing up in San Antonio, Texas (with dreams of working on Wall Street) to starting the first Ping Pong club in high school, and beyond. Francisco created Cheddies after realizing that hospital patients had limited healthy snack options. Working with nutritionists and testing his concept within clinics, Francesco and his family have taken the snack world by storm. Tune in to hear more today!Exclusive Deals from Our Sponsors:•  AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.In This Episode You'll Hear About:• [01:05] Francisco Pergola's childhood, studies, and career before co-founding Cheddies Crackers.• [09:23] The inception and development of the Cheddies Crackers concept.• [13:48] Researching what patients needed with nutritionists and testing the concept in hospitals.• [20:14] Taking the product to market, finding a big break, and getting stocked at H-E-B.• [31:09] Navigating fearlessness as an entrepreneur and asking for forgiveness rather than permission.• [40:10] The ratio of challenge to celebration on the journey and weighing up the benefits along the way.• [48:55] Francisco reflects on the early days of the business and what he would recommend others do differently.• [53:07] Background on the cracker industry in the USA and Nabisco.To Find Out More:Francesco Pergola on LinkedInCheddies CrackersOutlaw VenturesH-E-BAwesome CXLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramQuotes:“I'd go in and talk to their patients and just listen to what they needed which is something that, in the medical industry, not many people do.” [0:14:07]“When we go into the clinics, the easiest selling point for us was familiarity and approachability.” [0:18:14]“[It] was near and dear to our hearts when we started Cheddies — it's a snack; it's meant to be fun; it just so happens to be better for you.” [0:19:38]“I tell people all the time, just ask for forgiveness later.” [0:21:12]“I don't like having limits on what I can and cannot do, because you only live once, so why not try to do as many things as you can?” [0:38:38]“95% of what we have done and dealt with have been challenges and like 5% have been celebratory moments.” [0:40:10]“The good is always at the end, somewhere, somehow.” [0:40:36]“There are going to be moments where you seek answers, you seek help from others, and the truth is, it's your journey, and they are your answers to figure out.” [0:47:37]“I think taking on debt at an early stage is an effective tool.” [0:48:57]

Description:Today, Lee is joined by Alison Cayne, New York native, mother of five, and Founder and CEO of the revolutionary cooking school turned fresh, squeezable sauce brand, Haven's Kitchen. In this episode, we discover how Alison combined her love for cooking, teaching, and entrepreneurship to create Haven's Kitchen and what inspired her versatile range of sauces for home cooks. She sheds light on the product incubation process and the lack of fundraising opportunities for underrepresented founders. Tune in as Alison shares her inspiring story of becoming a leader, and the philosophies she stands by as she guides her team (and her brand) to new heights.Exclusive Deals from Our Sponsors:•    AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.In This Episode You'll Hear About:• [03:02] Alison's background: growing up in NYC, working in urban development, having five kids, and getting a master's in food sciences.• [14:33] How Alison combined her love for cooking, teaching, and entrepreneurship to create Haven's Kitchen!• [17:49] What inspired Haven's fresh, squeezable sauces for home cooks (and what inspired Alison to pursue the business).• [21:27] The versatility, accessibility, and sustainability of the sauces.• [28:13] The product incubation and launch process (with help from Chobani and Whole Foods).• [36:24] Alison's greatest challenges (COVID aside!) and the importance of redefining growth expectations for a new category.• [39:46] Fundraising challenges, particularly for underrepresented founders, and the importance of building a support network.• [49:56] Alison candidly shares her strengths and weaknesses as a leader and her vision for the company.• [58:31] What's next for Haven's Kitchen! Spoiler alert: a new product line.• [59:14] Advice for aspiring entrepreneurs to solve a clear problem and ensure sustainable margins.To Find Out More:Alison Cayne on LinkedInHaven's KitchenHaven's Kitchen on InstagramChobani IncubatorWhole FoodsBlue ApronLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramQuotes:“When my youngest son started nursery school, I went back to get a master's in food systems and food studies.” [0:13:48]“There's just so much correlation with cooking and personal, community, and environmental health.” [0:16:57]“We had an all-day cafe and an event space and we were profitable within a year, which was cool.”  [0:17:32]“Why are we teaching our students how to make things like, romesco sauce, Thai peanut sauce, chimichurri, and salsa verde, but these things don't exist where they're shopping in the grocery store?” [0:19:46]“I got into the business because I wanted to help people feel great about cooking.” [0:20:14]“You learn as you go, but can save you thousands of dollars and hours and really prevent failure if you get those lessons early.” [0:33:32]“The companies that you're seeing that are raising gazillions of dollars and they look like they're doing it relatively easily — are not doing it relatively easily. Secondly, they are likely already in a group of people where they have access to capital and it is really unfair.” [0:39:55]“Minority-owned brands [and] female-founded brands — are chronically underfunded.” [0:40:10]“It is very important to have a network of people early on who can write checks. Banks don't do it. You will not find a VC to do it. You need to have angels.” [0:40:33]“We have an ecosystem where money begets money.” [0:46:17]“Your strengths and your weaknesses are basically two different sides of the same exact tree.” [0:56:07]

Description:In this episode, Danielle Gronich joins Lee to share her journey to becoming the Co-Founder and CEO of CLEARSTEM. She shares her story from growing up as a tomboy in Southern California with dreams of traveling the world, to working at ADP where she met with all types of business owners and built the confidence to start her first company, the San Diego Acne Clinic. She talks about her experience at beauty school, the root causes and foods that can cause breakouts, how she met her Co-Founder, Kayleigh Christina, and how they bootstrapped the business and grew it to over $8 million in revenue in 2022. Exclusive Deals from Our Sponsors:•  AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.In This Episode You'll Hear About:• [02:55] Danielle's tomboy childhood, entrepreneurial traits, and dreams to travel the world.• [09:35] What led her to study at UC Santa Barbara, plus some key lessons from her first jobs.• [14:30] Insight into the not-so-cute side of being a CEO and how working at ADP gave Danielle a real-world business education.• [17:30] How she created the clinical career she always wanted but didn't know existed!• [21:54] Supplements, hormonal imbalances, and other things that can trigger acne.• [23:12] Where the idea for CLEARSTEM originated after Danielle met her cofounder.• [26:25] How they built the business from the ground up and how it was impacted by COVID.• [30:15] The focus on product and messaging that have propelled CLEARSTEM's growth.• [31:43] Challenges that came with scaling the business and the role of nurturing the cofounder relationship and facilitating communication.• [35:42] The CLEARSTEM vision and how community and education set the company apart.• [40:34] Danielle's decision to keep the company self-funded and what's next for the business.• [48:26] Why Danielle believes that trusting your instincts is key to business success.To Find Out More:CLEARSTEM SkincareDanielle Gronich on LinkedInDanielle Gronich on InstagramEntrepreneurial Operating System (EOS)Lee Greene on LinkedInStairway to CEOStairway to CEO on InstagramQuotes:“I was definitely entrepreneurial; always creative, thinking outside the box, thought that what I was being told to do was [boring]. I wanted to focus on something I thought was more important and I hated being told what to do by authority figures. I think that's a key trait!” [0:06:13]“I remember getting exposed to other cultures in depth at a really young age and I always found it fascinating, so I wanted to see the world and satisfy that adventurous spirit.” [0:09:25]“Being a CEO seems one way to so many people. Once you're in it, it is that way, but it's also a lot of stuff you don't want to do.” [0:14:42]“How can I learn [business] on the street in a real-world way? [ADP] was the perfect job to do it. I met so many business owners at all different types of businesses – That became my MBA.” [0:16:06]“While I was [at beauty school], I realized that treating acne was the medical profession I had always wanted but didn't know existed.” [0:18:26]“We love making [educational videos and] hosting free masterclasses. We do IG lives. We collaborate with other healthcare professionals, so we're constantly spreading the [CLEARSTEM] message and ethos.” [0:30:28]“One of our core values is that we have to be one with the customer at all times. Almost everyone on our team has dealt with acne or some other skin concern.” [0:30:44]“I knew how to crush it in a [clinical and one-on-one setting], but that doesn't automatically translate to mass market [success].”  [0:38:24]“Our founder story is so unique and we're always sharing that with people and constantly educating – The way we give to our community and educate freely is what really sets us apart.” [0:38:39]“Being able to stick to the control of the ingredients and the ethos – was always something that was important to us. We swore we never wanted to have an investor because we never wanted someone to tell us, ‘Make this cheaper.'”  [0:41:02]“So many brands claim to be everything to everyone, but if there ever was a brand that was, it's us!” [0:47:06]“The one thing I wish I could have told myself back then is to trust your instincts.” [0:48:44]

Description:Katie Diasti is changing the world of period care as the Founder and CEO of the non-toxic and sustainable period brand Viv! She joins Lee to share her story of growing up as a first-generation Egyptian-American in Tampa, Florida, before a college project sparked her idea for the brand, with staggering data to fuel her passion. We touch on the early stages of growth at Viv, leveraging affiliate marketing to reach a wider audience, and fundraising as a young woman building a period care brand, before Katie shares what surprised her on her business journey, challenges her three-person team has faced with 2000 retail doors, and what's next for Viv! In closing, she shares a word of advice with listeners.Exclusive Deals from Our Sponsors:•    AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.In This Episode You'll Hear About:• [01:04] Introducing Katie Diasti, Founder and CEO of Viv, a non-toxic, sustainable period brand.• [03:37] What it was like to grow up as a first-generation Egyptian-American in Tampa, Florida.• [10:08] The college project that ignited Katie's idea for the brand.• [15:56] Usage data that fuelled Katie's passion for sustainability in the industry.• [19:10] Products and materials included in the Viv range, including the user-friendly Viv Cup.• [26:11] Early growth drivers, affiliate marketing, and fundraising as a young woman building a period care brand.• [29:28] Why focusing on retail has come as a surprise to Katie.• [34:28] Where the name Viv originally came from and why Katie loves including ‘for your v'.• [36:17] Challenges her three-person team has experienced with 2000 retail doors.• [37:50] What's next for Viv and some valuable advice from Katie's journey for new entrepreneurs.To Find Out More:VivViv on TikTokViv on InstagramViv on TwitterKatie Diasti on LinkedInLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramStairway to CEO on InstagramQuotes:“I've loved how Viv has shifted as a persona. I very much wanted to personify a brand when building Viv, thinking of it as an older sister or this badass person you look up to.” [0:14:08]“In my own life I was looking to make more sustainable swaps, and I knew that there was a whole generation with me that was looking to be more of an eco-conscious buyer as well as more socially conscious, but there was no brand on the shelf that was really targeting those issues and resonating with the Gen Z and millennial audience.”  [0:16:37]“Bamboo is not only better for the earth, [but] it also uses way less land and way less water to grow.” [0:18:43]“Knowing that we could have [period products that are] both better for you and better performance was great.” [0:18:31]“Viv pads actually break down in 150 days compared to 800 years.” [0:18:44]“So many people are new to a menstrual cup, so making it as approachable as possible has been key.” [0:20:03]“Building a startup also takes a village. It's like raising a family in that sense.” [0:23:38]“You just have to know that [affiliate marketing] might not work sometimes. Being okay with that in the early days is crucial.” [0:24:56]“It's about finding investors that believe in you. You never want to be begging someone to believe in you because that's just not a great fit, either. It needs to be a two-way street in terms of interviewing the right fit for you.” [0:27:01]“Wild how some of the things that you think are just for fun or might not have that big of an impact can really change the course of your distribution and growth. Because we're giving so much of ourselves, being very authentic, and really embracing and embodying the Viv brand always. We're always in Viv colors at every networking event.” [0:33:26]“Nothing is ever going to be 100% perfect when you launch and you're never going to feel 100% ready.” [0:28:35]“If you're not looking back and you're not a little bit embarrassed by the first thing you ever ship out or launch, then you're taking too long to launch. Launch and grow.” [0:38:58]“Just start. That's the hardest part. That mental hurdle.” [0:39:14]

Description:Today, Lee is joined by the CEO and Co-Founder of Methodology, Julie Nguyen, who shares her journey of building a sustainable gourmet meal prep service. Tune in as Julie breaks down her career journey and explains how her personal health struggles inspired the genesis of Methodology. You'll also find out why she decided against the venture capital route, focusing instead on product quality over scale, and gain some insight into her greatest challenges thus far. Finally, Julie emphasizes the benefits of planning, and making your business your mule (not the other way around)!Exclusive Deals from Our Sponsors: • AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.In This Episode You'll Hear About:•   [01:02] Introducing Julie and Methodology: the sustainable gourmet meal prep service.•   [02:55] Julie's background and career journey, from dropping out of law school to working at JP Morgan to becoming passionate about health while working at Lumosity.•   [18:03] The genesis and product development of Methodology, inspired by her own journey.•   [26:16] Methodology's focus on product quality over scale; why they decided against the venture capital route.•   [28:34] Julie's dream for Methodology to be the first cloud kitchen to earn a Michelin star.•   [32:22] The challenges of running the business profitably and navigating the pandemic.•   [37:24] Why planning and being prepared for potential downturns is crucial and some of the lessons Julie learned along the way.•   [41:55] Her goals for the business and why she's currently based in Paris.•   [46:37] Julie's final words of advice: make your business your mule, not the other way around!To Find Out More:Julie Nguyen on LinkedInJulie Nguyen on InstagramMethodology (Promo Code: Stairway to CEO)Methodology on InstagramLumosityFind Your Dream JobLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramAwesome CXQuotes:“It happened very organically. I think that if I had done market research and seen actual food delivery PNLs, I would've probably never started this business because I would've realized there's very little room for error.” [0:20:14]“For us, it's always flavor first [because] we hate diet food. None of us want to eat it.” [0:21:44]“I don't want people to feel like they're making compromises when they eat our food.” [0:24:09]“In the early years, we thought we were going to go the venture path, but then we realized that the venture business model is out of alignment with how we want to build the business, meaning quality first, even if that means it has to grow more slowly.” [0:26:29]“When I look at our customer base, they're literally NBA players, owners of NBA teams, founders [who you've] heard of. They can afford to use anything in the world and they use Methodology.” [0:28:18]“I want Methodology to be the first cloud kitchen to get a Michelin star.” [0:28:45]“Our business is laser-focused on quality at the highest level in the world. Our goal is to create an at-home eating experience that is the most luxurious but also the most healthy of anything else in the world.” [0:29:35]“I stared death in the face many times during the pandemic. But also, of course, in the early days of the business, it was the same. But it was just scarier during the pandemic because on top of the business being hard, overall life was hard.” [0:36:23]“My dream is to settle down in Europe and marry a European. That's the priority and that's what's going to happen!” [0:44:35]“The business is a mule to us and not the other way around. Once we started running the business like that, everything transformed. The business was more successful. I was healthier and happier.” [0:47:40]

Description:In this episode, Lee sits down with Cedar Carter, CEO of The Good Patch, a pioneering “wearable wellness” company offering plant-infused patches that deliver sustained relief for a variety of everyday ailments. Cedar shares her 20 years of collective experience across the apparel and wellness industries, from her first internship with Donna Karen in The Big Apple to her time at BCBG Max Azria, Roxy, and O'Neil. She also talks about her passion for wellness, her leadership style, her first fundraising experience, the importance of hard work, and why “big picture thinking” has been key to her success as well as why highly creative people don't always make the best CEOs and more!Exclusive Deals from Our Sponsors:• AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.In This Episode You'll Hear About:•   [02:26] Cedar's rustic upbringing and the leadership qualities she displayed early on.•   [05:23] An overview of Cedar's career journey, from gymnastics coach to CEO.•   [16:03] The importance of thinking about the big picture and taking a long-term approach.•   [19:13] What prompted Cedar to make the move from apparel to CPG at The Good Patch.•   [22:09] The story of how she became CEO of The Good Patch in under a year.•   [27:58] How her expectations of what it means to be CEO have been challenged.•   [29:47] Things that have influenced Cedar's empowering leadership style along the way.•   [33:47] What growth looks like at The Good Patch (and some insight into the product).•   [38:23] Inspiring lessons from Cedar's first fundraising experience.•   [44:44] What's next for The Good Patch and Cedar's advice for aspiring leaders.To Find Out More:The Good PatchCedar Carter on LinkedInThe Artemis FundLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramAwesome CXQuotes:“We were very close to nature [as children] and it grounded me from the start.” [0:03:00]“Coaching gymnastics was a very simple job, but it led to many other career opportunities along the way for me. The value of networking!”  [0:06:03]“It's important to work hard in any job that you have, regardless of how important or unimportant it seems at the time because you learn something from every experience, but also, you never know who you'll meet along the way.” [0:07:01]“When you're young, it's hard to know what you want to do until you try it.” [0:12:07]“As a marketer, I'd always had an eye on the big picture, as you should.” [0:16:04]“Because I knew how the wholesale, retail, apparel worlds worked so intimately and also knew how to build and scale a D2C business, The Good Patch approached me thinking that my background made sense for them.” [0:19:58]“A lot of founders are very creative. They have this amazing out-of-the-box idea, then it comes to actually operating a business, and that's not always that fun!” [0:25:23]“The CEO role is a lot of pressure. That's the biggest thing [that I didn't expect or realize]. I'd always been working for somebody else. While I still work for somebody else, it is ultimately my responsibility to make sure that this business is successful.” [0:28:34]“I've seen incredibly intelligent people become so disheartened because they feel like they cannot make a single decision on their own without running it by somebody.” [0:31:15]“Once I met one person in [the female venture capital world in LA], they introduced me to two more, and then they introduced me to two more. It was such a supportive, wonderful group of women that I'm still very much in touch with.” [0:39:46]“If you believe in your idea and you believe you're going to be successful (which you should; that's why you're an entrepreneur, that's why you started this brand), you're giving investors the opportunity to be a part of it.” [0:42:48]“It's really about working hard to differentiate yourself as far as work ethic. It's hard work. You can't just sit back and work your 9-to-5 and have it fall in your lap. You've got to put some effort into your network.” [0:45:46]“How does my piece of the puzzle fit into the entire puzzle? – How can I think bigger picture? How can I affect change for the whole organization?” [0:46:35]

Description:In today's episode, gifting expert Bridget Johns shares her story, from selling piglets for pocket money in Western Pennsylvania to following her passion for retail and working for upscale brands like Lancôme, Links of London, and Tiffany & Co. Join us as Bridget shares why she decided to build a “holistic gifting” platform and offers some insight into gifting occasions and trends, as well as the assumptions she made about fundraising, the lessons she learned from launching her first company, and so much more! Exclusive Deals from Our Sponsors:• AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats. In This Episode You'll Hear About:• [02:50] Bridget's humble upbringing and her early foundational experience in retail.• [05:52] How her career aspirations evolved and her love for retail grew.• [09:28] Major takeaways from her time at Ralph Lauren, L'Oréal, and Tiffany & Co.• [11:40] Why Bridget refers to herself as a “weaver” on the path to success.• [15:24] What gifting means to her and how To&From approaches it holistically.• [25:08] Entrepreneurship from Bridget's perspective and why nurturing relationships is key.• [28:52] Investor bias against gifting and other lessons from Bridget's fundraising journey.• [30:51] Metrics to measure success by, the data points of gifting, and trends to watch.• [37:32] Why Bridget encourages founders to take more time to reflect and think.• [41:10] Advice for entrepreneurs: keep talking to people!To Find Out More:To&FromBridget Johns on LinkedInBridget Johns on TwitterLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramAwesome CXQuotes:“When I think about entrepreneurship, the thing that does not scare me at all is how much hard work it is, because that's what I've done my entire life.” [0:07:50]“Retail is an amazing career. There are so many things you can do with it and so many ways you can grow and stretch yourself and earn a fantastic living.” [0:08:22]“There are people who have a straight line to success and there are people who weave. I'm definitely a weaver.” [0:12:30]“I may not have artistic talent (I would never say that I do), but I am in fact a really creative person. It took me most of my life to figure that out.” [0:14:17]“In order to solve gifting and make gifting a better experience for people, you have to think about it holistically.” [0:15:33]“I have incredible connections. I have nurtured my connections over time. Part of being a good gifter is keeping your relationships up to date.” [0:26:36]“With gifting, you can be too cutesy or too clever, and we really wanted a name that would support us as we grew and solve a lot of different problems over time.” [0:30:35]“I didn't take any time [between] RetailNext and To&From and I felt this pressure to start building and to know what I was going to build right away – I wish I had taken more time to reflect and think and talk to people.” [0:38:23]“The number one thing for any entrepreneur is to just keep talking to people.” [0:41:23]“[Be open to having conversations] with people who are competitive in the space, because you always learn things. You learn the macro picture that helps to shape the industry more than it's actually going to help shape your company.” [0:44:37]

Description:In this episode, Lee is joined by Alicia Liu, Founder and CEO of Lavender and Truffles. Raised in the midst of art, food, and fashion, despite being encouraged to pursue business, it's no surprise that she managed to incorporate all three in her career journey. Alicia joins us to discuss her varied career journey from her first job as a graphic designer to interning at fashion magazines, working at Prada, then Amazon, and ultimately founding Lavender and Truffles. Tune in hear Alicia's advice and learn how her story weaves together her upbringing, experience, and passion to culminate in an inspiring, authentic business endeavor. Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats. Listeners get 20% off with Lavender and Truffles by using the code: LTFRIENDS20In This Episode You'll Hear About:• [02:38] Alicia Liu's family background and how her exposure to art, food, and fashion growing up informed her career decisions.• [07:37] Why entrepreneurship never occurred to her as a child and what her parents encouraged her to do.• [09:59] Alicia's career journey from her first job as a graphic designer to interning at fashion magazines, working at Prada, then Amazon, and ultimately founding Lavender and Truffles.• [17:50] The two most pivotal figures in her career journey and how they inspired her to start her own business.• [23:37] Alicia's experience at Amazon, what she learned about e-commerce and digital marketing, and how it prepared her for her current role as Founder and CEO.• [27:07] What inspired her to start her plant-based ice cream company, Lavender and Truffles, and how she incorporated her prior experience into the business.• [31:27] How she developed her unique flavors and launched the product in record time.• [36:35] Why she decided on the four-ounce portion size and how she landed on the name, Lavender and Truffles.• [40:10] The greatest challenges Alicia has faced on her CP journey thus far and her advice for others looking to pivot to a more fulfilling career path.• [47:55] Her greatest learning as an entrepreneur and advice for aspiring entrepreneurs.To Find Out More:Alicia LiuLavender and TrufflesLavender and Truffles on InstagramLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramAwesome CX by TranscomQuotes:“[My parents] told me I had to go to business school, so I told them I was majoring in business and minoring in art, but I actually majored in art and minored in business.”  [0:06:50]“Instead of going to class for a semester, I actually went to work and I went to work in an ad agency in the art department.”  [0:12:45]“[Patrizio di Marco] took me under his wing, and I'll never forget it. There are two people in my whole career that have made a big pivotal impact and he was one of them.”  [0:18:40]“It came to a certain point where I was getting tired of the industry that I was in, and I wanted to switch to something else. I had to really think about what I wanted to do, and I always go back to cooking.”  [0:27:46]“Dairy's not really in an Asian diet. My daughter was eating a lot of ice cream and I realized it's not healthy for her to eat it all the time, 'cause we get a tub every week. And I decided, ‘I'm going to make you a healthier version.'” [0:30:42]“When you have to set up the business and come up with names and apply for permits and everything, and the tax ID number; I had that already set up for Lavender Truffles and I didn't want to go through the whole process.” [0:37:54]“My flavors are unique to the point where, ‘Oh, that's interesting' is sometimes not enough to grab off the shelf. So I started these tasting packs — so that people can have an opportunity to taste all eight.” [0:39:10]“In this CP journey, the big shocker is that it's a pennies business. It really is. Every penny counts.”  [0:40:18]“You get to a certain point in time — where you've got to take some calculated risks and you have to put the faith in the universe.”  [0:42:30]“Follow your path, guys. Change is good. You can always make changes.”  [0:47:47]“If you start your own business, you are open 24/7 for work, and it is very challenging to put the ‘closed' sign on the door.”   [0:48:10]“To be an entrepreneur or leader of any kind, I think you have to embrace change. And it doesn't mean that you have to be a complete 180 flip, but just be nimble and be flexible.” [0:49:56]

Description:Joining the show today is Johnathan Bonnell, Co-Founder and Co-CEO of Wholly Veggies, a company making it fun and easy to love your veggies with delicious veggie-forward meals and snacks inspired by restaurants around the world! Nothing can truly prepare you for the stress, hard work, and curveballs that come with being an entrepreneur, but as today's guest has learned, sometimes the challenges that life throws at you can give you the training you need to trust you can make it through anything. Lee talk's with Johnathan about his upbringing in Canada, some of the financial challenges his family faced growing up, and how his mother losing her job while he was in college shaped his outlook and influenced his path to entrepreneurship. Johnathan also shares how his varied work experience — from working as a garbage man during college to taking on various roles in advertising — influenced his entrepreneurial journey, so be sure to tune in to hear it all!Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats.  In This Episode You'll Hear About:• [02:56] Johnathan's upbringing in Canada, the financial difficulties his family experienced, and his early immersion in nature and the concept of sustainability.• [04:30] The devastating news of his mother losing her job while he was in college, its impact on him, and the turning point it represented in Johnathan's life.• [12:31] Johnathan's experience working as a garbage man through college and what he learned about the industry.• [17:17] What motivated Johnathan to work in the UK after college and how the recession forced him to move back to Canada.• [23:50] The companies that Johnathan worked for while pursuing his advertising career and the events that gave him a much broader understanding of running a business.• [29:09] How Johnathan and his partner first got the idea for Wholly Veggies and his desire to build a business that would positively impact the world.• [35:24] The research behind Wholly Veggies' recipes, how their products have evolved over the years, and the impact that the COVID-19 pandemic had on their business.• [40:42] Johnathan's advice on when to start talking to an investment bank about helping you fundraise for your business and why it's so important to find balance as an entrepreneur.• [51:53] The story behind the name ‘Wholly Veggies', an overview of the rebranding they did in 2021, and what their plans are for 2024.To Find Out More:Johnathan Bonnell on LinkedInWholly VeggieCritical MassSid LeeTruth, Lies, and Advertising: The Art of Account PlanningParty LandLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramQuotes:“I never wanted to be in a position where someone else can pull out the rug from underneath me. If anyone's going to do it, it's going to be me. I'd rather go out that way. So that was my first feeling of needing control with my destiny.” [0:05:32]“There's always someone smarter than you in the room, but I knew I could outwork people.” [0:10:22]“I knew what work ethic came down to a mental challenge, and how far you're willing to take the pain.” [0:10:27]“My job was, I'd have to walk up and down a section of downtown with a bag and a broom and just sweep trash.” [0:13:29]“It was terrible as a college kid, on a Friday night finishing your shift at 10pm smelling like garbage.” [0:13:52]“We work for a company that is personally responsible for destroying our planet. What if we could find a way to do something more positive? What if we could take all this hard work, all this learning, and apply it to something that can make the world a better place?” [0:30:32]“Being a vegetarian product, we were always getting this hate from people about not being fully vegan.” [0:34:40]“I really wish it was possible for founders to almost go through a mock investment banking process earlier in your journey, because it really pokes holes [in] all aspects of your business.” [0:41:47]“You can burn a lot of time, a lot of energy on the wrong product, [and] discover that too late in your journey.” [0:46:19]“Once you start scaling, it's really hard to come back from that, because you're already hitting critical mass with your retailers or distributors.” [0:46:37]“Find a way to reassess the business from an outsider's perspective, I would say, every six months.” [0:46:55]

Description:In this episode, Lee is joined by Megan Klein, Founder and CEO of Little Saints, a sugar-free, functional, nonalcoholic beverage company that has ditched the spirits in favor of the spiritual. Megan's career journey began in the field of environmental law but her curious, independent, rebellious nature (and her aversion to fighting) led her down the entrepreneurial path. Today, she shares what she learned from the successes and failures she experienced while working in the vertical farming space, how the inspiration for Little Saints came to her during the pandemic, and why she has made spirituality and her belief in the power of feminine energy (i.e. trusting your intuition) foundational elements of her business.Exclusive Deals from Our Sponsor:AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats. In This Episode, You'll Hear About:• [02:58] The entrepreneurial qualities that were evident in Megan from a young age.• [06:47] Some of the many jobs she had throughout her life: from frying mozzarella sticks to corporate law to environmental research.• [12:54] Why she took her passion for the environment into the realm of business.• [14:34] Where Megan's obsession with vertical farming originated, how she found her way into this sector, and how she worked her way up to being president of FarmedHere.• [19:06] How Megan and her team turned the failure of FarmedHere into a success story.• [21:55] The gap in the non-alcoholic drinks market that inspired Megan to found Little Saints.• [28:34] What plant spirit medicine is and how she has incorporated it into Little Saints.• [34:26] The three functional ingredients found in each of the Little Saints Plant Magic Mocktails and how these drinks differ from others in the functional non-alcohol category.• [41:20] How Megan has used money astrology to guide her decision-making.• [45:25] The role that intuition plays in her approach to funding and running Little Saints. To Find Out More:Little SaintsMegan Klein on LinkedInMegan Klein on TwitterMegan Klein on InstagramLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramAwesomeCXQuotes:“I'm just really curious. I think it's the quality that makes you a good entrepreneur.” [0:03:24]“I wouldn't say that I found my passion until well after 30.”  [0:08:04]“I started to see that business was a great way to be an environmentalist because you could create products or be part of a team helping people think differently about the environment, helping people love plants in a certain way. That is the direction I wanted to go in.” [0:14:11]“The failure of a business ended up being the birthplace of a business that is really sustainable and continues to grow.” [0:19:06]“I was a wellness entrepreneur during the day and then an alcohol drinker at night. I started to see how that was [counterintuitive].”  [0:22:10]“Sugar-free, functional, and scent; that's what I went to my formulation team with.” [0:27:51]“The premise of plant spirit medicine is that plants are all living beings and if we interact with them with intention, then they can have a reciprocal relationship with us and give us what we need.” [0:28:48]“We're the first functional non-alcoholic drink to call out a single adaptogen ingredient with how many milligrams of something it has in it.” [0:35:13]“My goal is to share Little Saints with as many people as possible and spread joy through that.” [0:41:24]“We talk a lot about feminine energy on team Little Saints and that just means being able to trust your intuition.” [0:46:08]

Description:Today, Lee sits down with Alec Jaffe, Founder and CEO of Alec's Ice Cream, the world's first and only regenerative agriculture-verified and USDA-certified organic ice cream made using 100% gut-friendly A2 dairy. Alec gives us a glimpse into his background, from surfing in Laguna Beach as a child to playing football at USC with a dream of going pro before a shoulder injury shifted his career ambitions and led him to a job in corporate sponsorship for AEG Worldwide. You'll gain some insight into his experience of working at a tech startup, what motivated his decision to start a delicious and sustainable ice cream brand, and the challenges he faced in finding an organic dairy supplier. We also dive into retail strategy, fundraising, and the importance of staying focused, plus so much more! To learn more about driving change in your industry, the value of patience, and what it takes to get your product on shelves, be sure to tune in today.Exclusive Deals from Our Sponsors:•  AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats. In This Episode You'll Hear About:• [02:39] Alec's childhood in California and his first taste of entrepreneurship.• [10:57] How his almost-pro athletic journey demonstrates Alec's perseverance and drive.• [14:04] The shoulder injury that led him to the corporate world (and what he learned there).• [21:15] What working in a tech startup taught him about failure, focus, and being a founder.• [24:34] Why Alec decided to build a sustainable ice cream brand that tastes good too.• [30:23]Regenerative agriculture, A2 dairy, sourcing an organic dairy supplier, and more.• [42:37] The complexities of running a retail business while driving change in the industry.• [49:07] Advice for getting your product on shelves: think about the retail buyer!To Find Out More:Alec's Ice CreamAlec Jaffe on LinkedInAlec Jaffe on TwitterLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramAWESOME CX by TranscomQuotes:“I maybe had one or two lemonade stands, but I wasn't the kid with the lemonade stand on the corner every single weekend!” — @alecjaffe [0:07:35]“Seeing how my athletic journey transitions to what I'm doing now demonstrates so much perseverance and hustle and willingness to overcome all the obstacles put in my way.” — @alecjaffe [0:10:29]“At AEG, I got to deal with [how to] grow businesses and also work with clients and people who were way older than me and expected me to be on top of my game.” — @alecjaffe [0:19:56]“Focus is in everything that we're doing as far as who is our customer target? — What retailers do we want to sell our product in? We don't want to be everywhere all at once to start with. What is the product? Does this match the vision for what we want the product to be? Being really clear about that is the biggest thing that I've learned and then, on top of that, create a really amazing product.” — @alecjaffe [0:22:36]“There is a cool opportunity to create an amazing-tasting ice cream that also talks about sustainability and uses really great ingredients because nobody is doing that.” — @alecjaffe [0:29:25]“I wanted to create an ice cream that didn't have to sacrifice flavor for sustainability. It would be an additive experience where, because of the sustainable ingredients, you're actually creating a better product.” — @alecjaffe [0:30:09]“Finding an organic dairy supplier]allowed us to further our mission in a way that I didn't even know was possible through regenerative agriculture and also added a cool component with the digestion benefit through A2 dairy.” — @alecjaffe [0:34:11]“One of the bigger challenges in the regenerative space is creating a market for regenerative products.” — @alecjaffe [0:45:23]“How is this product going to be better for the shopper, for the consumer? Of course, your product needs to answer that question, but a lot of people don't think about how their product helps the retail buyer.” — @alecjaffe [0:49:47]“Take the time to get the details right, understand what you're doing, and don't just immediately rush into everything.” — @alecjaffe [0:56:01]

Description:Sharing their Stairway to CEO story today is Allie Egan, a passionate brand-builder and the Founder and CEO of Veracity. Offering personalized solutions based on its at-home hormone testing kit, Veracity's uniquely data-driven approach and clean skincare products help you take your health into your own hands. In this insightful episode, Allie sheds some light on her journey from her first job as a waitress in a retirement home outside of Philadelphia to earning her MBA from Harvard Business School and becoming a two-time CEO. In her first stint as CEO at Cynthia Rowley, Allie began experiencing issues with her skin, which led her to learn more about hormonal health imbalances and sparked the idea for Veracity. Join us as we discuss micro-journaling, her partnership with Meridian Street Capital, and why she believes you should talk about your ideas early and often!Exclusive Deals from Our Sponsors:AWESOME CX by Transcom provides high touch, personalized customer experience services to consumer brands of any size! Email Lee at lee@stairwaytoceo.com to learn more about their award-winning services and Awesome Coffee Chats. In This Episode, You'll Hear About:[03:21] Allie's upbringing in suburban Philadelphia and her early pursuits of independence.[08:58] What a childhood health scare taught her about the fear that clouds optimal health.[12:33] Insight into her formative roles in investment banking. [17:37] How Allie came to realize that she wanted to “build something” as a founder.[29:41] Personal struggles with her health that gave her the idea for Veracity.[32:13] Some of the holistic wellness products and services that Veracity offers.[39:10] The highs and lows of launching a business and raising capital![45:09] Exciting innovations that you can expect from Veracity in the future.To Find Out More:VeracityAllie Egan on LinkedInAllie Egan on InstagramLee Greene on LinkedInStairway to CEOStairway to CEO on InstagramAWESOME CX by TranscomQuotes:“I wanted to work. I wanted to make my own money. I wanted to have that independence [from very early on].” — Allie Egan [0:07:03]“That [childhood health scare] experience has taught me how so many people think about their health. Instead of being proactive and [thinking] ‘What could be going on in my body? How can I make it better?', how they think about optimal health is clouded in fear.” — Allie Egan [0:11:20]“I feel fortunate that I ended up getting interviews at [L Catterton], which is 100% exclusively focused on consumer retail. I didn't know if I'd love [investment banking], but what I ended up loving was the consumer retail world.” — Allie Egan [0:15:09]“Like a lot of folks, I had been on this path of ‘This is the paved path. Keep going that way.' [I liked what I was doing], but I really started to soul search and think about: what could I be uniquely good at? What could I bring to the table?” — Allie Egan [0:17:53]“Part of what you're doing in building a company is being the conductor of all these things, whether it's ideas, expertise, products, or people.” — Allie Egan [0:18:30]“If you knew everything you were going to learn [as an entrepreneur], you'd probably make different decisions!” — Allie Egan [0:21:59]“Here I was, someone that worked in skincare, was seeking a doctor, and not only did I not have the tools to solve my aesthetic issue, but I also didn't have this important information about my underlying health.” — Allie Egan [0:31:07]“One piece of advice I always like to give to [entrepreneurs] is to try to talk about your ideas early and often, even when they're not perfectly formed.” — Allie Egan [0:39:36]“Raising capital is always hard. It is such a slog. I listened to the founder of Coinbase, [who said]: a successful fundraise is 9 out of 10 people telling you no. And that's in really good times!” — Allie Egan [0:42:03]“Being an entrepreneur is like, every day, either getting an acceptance or a rejection letter from your favorite college, but getting both accepted and rejected multiple times a day, every single day. Dealing with that elation down to the dumps is something that has become the norm.” — Allie Egan [0:43:03]