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On this episode of The Buzz, Scott Luton is joined by special co-host Dr. Muddassir Ahmed and special guest Anthony Reeves, Vice President of Global Brand & Creative at Kohler and author of Eat the Donkey: Why Great Companies Embrace Discomfort. Together, they explore the realities of AI adoption, decision-making optimization, innovation, leadership, and what separates organizations that thrive from those that struggle to keep pace. As supply chains continue to evolve in the age of AI, organizations face critical decisions about technology adoption, data quality, change management, and leadership. Scott, Muddassir, and Anthony examine why many AI initiatives fail, what companies can learn from both successes and setbacks, and why strong decision-making remains one of the most valuable competitive advantages. The conversation also explores the growing importance of human connection, brand differentiation, organizational culture, and the willingness to embrace discomfort in pursuit of long-term growth. Drawing on experiences from Amazon, Kohler, Starbucks, and other global brands, Anthony shares powerful lessons on innovation, leadership, and staying true to what makes an organization unique. Key Takeaways: AI success depends as much on adoption, change management, and leadership as it does on technology. High-quality, contextualized data remains the foundation for effective AI implementation. Organizations must learn from failed initiatives just as much as successful ones. Soft skills, emotional intelligence, and human connection will become increasingly valuable as AI handles more routine work. Strong brands remain differentiated by purpose, customer experience, and authenticity—not technology alone. Great leaders make difficult decisions early rather than delaying action until opportunities have passed. Whether you're leading a supply chain transformation, evaluating AI investments, or building a stronger organization, this episode offers practical insights from leaders who have navigated innovation at the highest levels. You'll walk away with actionable advice on decision-making, change management, leadership, and creating organizations that can thrive amid constant disruption. Additional Links & Resources: Guest LinkedIn Profile: https://www.linkedin.com/in/anthonyreeves/ Guest Instagram Handle: @anthony.j.reeves Guest Company Website: anthonyreeves.co APL Logistics: https://www.apllogistics.com/ With That Said: https://bit.ly/WTS-7JUN2026 The Corner Market: https://bit.ly/The-Corner-Market Exclusive: Starbucks scraps AI inventory tool across North America: https://reut.rs/4vuPSkR 4 Supply Chain and AI Predictions for 2026: https://bit.ly/AI-Predictions-2026 AI Strategy Takes A Data Foundation That Cleansing Can't Provide: https://bit.ly/Paul-Noble-Gartner2026-Takeaways 5 Signs Your Supply Chain Has Outgrown How It's Managed Today: https://bit.ly/5-signs-your-SC-has-outgrown-mgmt Eat the Donkey: https://www.amazon.com/dp/B0G97CHK9F When Safety Technologies Backfire and How Managers Can Prevent It: https://bit.ly/When-Safety-Tech-Backfires Upcoming Live Programming: https://supplychainnow.com/upcoming-live-programming/ Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/ Connect with Anthony on LinkedIn: https://www.linkedin.com/in/anthonyreeves/ SCMDOJO: https://sensei.scmdojo.com/ Connect with Muddassir on LinkedIn: https://www.linkedin.com/in/muddassirism/ Follow Scott on LinkedIn: https://www.linkedin.com/in/scottwindonluton/ WEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7D WEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAf WEBINAR- AI that moves at velocity: Cut through latency with agentic workflows: https://bit.ly/4x4626t This episode was hosted by Scott Luton and Dr. Mudassir Ahmed. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-ai-adoption-brand-differentiation-embracing-comfort-1595 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode, Namath Hussain, MD, MBA, Neurosurgeon in the Department of Neurosurgery at Loma Linda University Medical Center, discusses the future of endoscopic spine surgery, the growing role of AI in healthcare, the importance of surgeon leadership, and how mindfulness, mentorship, and continuous learning can help physicians build exceptional careers.
In this episode, Namath Hussain, MD, MBA, Neurosurgeon in the Department of Neurosurgery at Loma Linda University Medical Center, discusses the future of endoscopic spine surgery, the growing role of AI in healthcare, the importance of surgeon leadership, and how mindfulness, mentorship, and continuous learning can help physicians build exceptional careers.
In this episode, Namath Hussain, MD, MBA, Neurosurgeon in the Department of Neurosurgery at Loma Linda University Medical Center, discusses the future of endoscopic spine surgery, the growing role of AI in healthcare, the importance of surgeon leadership, and how mindfulness, mentorship, and continuous learning can help physicians build exceptional careers.
What does it take to bridge groundbreaking science, clinical medicine and global biotech innovation?Dr. Li-ming Gan is a physician scientist, professor and CEO of Ribocure Pharmaceuticals, where he leads the development of next-generation RNA therapeutics.With more than 20 years of experience from AstraZeneca, where he held senior leadership roles in cardiovascular, renal and metabolism R&D, Li-Ming has been at the forefront of translating scientific discoveries into clinical breakthroughs.Alongside his work in the pharmaceutical industry, he has continued his academic research work as supervisor and professor at the University of Gothenburg and clinical work at Ribocure clinic.Today, through Ribocure, he is helping shape the future of innovative RNA-based therapies on a global scale.In this episode we talk innovation, leadership and how to reach ikigai.Learn more about Ribocure.
What actually creates innovation? Is it technology, intelligence, funding… or something much deeper? In this episode of Success Leaves Clues, Robin Bailey and Al McDonald sit down with Hugh Chow, CEO at ventureLAB, inventor, entrepreneur, investor, and global innovation leader, to explore the mindset behind breakthrough leadership, meaningful innovation, and building companies that create lasting impact.With more than 30 years of experience across semiconductors, startups, venture capital, sustainability, and global technology, Hugh shares the deeply personal journey that shaped his perspective on leadership, opportunity, and resilience. From immigrating to North America to helping scale technology companies with hundreds of patents and hundreds of millions in revenue, Hugh unpacks what it really takes to build something meaningful in a rapidly changing world.This conversation explores the future of Canadian innovation, why founders need to think globally from day one, and how true innovation comes from challenging the status quo rather than accepting it. Hugh also shares why he believes leadership is about creating opportunities for others, lifting people up, and planting seeds for future generations to grow.Throughout the episode, Hugh offers powerful insights on entrepreneurship, commercialization, AI, hardtech, startup ecosystems, mentorship, and the lessons he learned from his parents that continue to guide his leadership today.If you've ever wondered what separates visionary leaders from everyone else, or how innovation can become a force for long-term impact, this episode delivers a masterclass in leadership, humility, and purpose-driven growth.You'll hear about:Why innovation starts with challenging the status quo The leadership philosophy behind building win-win relationships How one phone call changed the trajectory of Hugh's career Why great leaders recognize talent before people see it in themselves The difference between taking risks and creating opportunity Why Canadian founders need to think globally from the beginning The commercialization gap holding Canadian innovation back What makes Canada one of the strongest innovation ecosystems in the world The future of AI, hardtech, and medical technology startups Why learning matters more than avoiding failure The importance of sustainability and lifting others up How Hugh's parents shaped his approach to leadership and resilienceWe talk about:00:00 Introduction to Hugh Chow and ventureLAB02:00 Seeing potential in people before they see it themselves05:00 Why leadership is about creating win-win opportunities08:30 The career moments that shaped Hugh's innovation mindset10:00 Moving to North America and starting in semiconductors13:00 Building a global technology company from Canada15:00 What innovation actually means in today's world17:00 Why innovation requires challenging the status quo19:00 Leadership, sustainability, and creating long-term impact21:00 Canada's strengths in innovation and AI23:00 Why Canadian companies must think globally25:00 Commercialization challenges in Canada28:00 The future of hardtech, AI, and medical technology31:00 What founders often misunderstand about success34:00 Supporting startups through uncertainty and change36:00 The question every leader should ask themselves38:00 Hugh's parents, resilience, and the lessons that shaped his life42:00 Why opportunity should be passed on to future generationsConnect with HughLinkedIn: https://www.linkedin.com/in/hugh-chow-445b332/ Website: https://www.venturelab.ca/ Connect with UsLinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group
Jennifer Langton is an expert in transformational leadership who bridges bold innovation with human impact. As the former Senior Vice President of Player Health and Innovation at the NFL, Jennifer pioneered the league's first injury reduction strategy, achieving a groundbreaking 25% concussion reduction through initiatives like the Digital Athlete, developed in partnership with AWS.Her business acumen is just as impressive: she restored profitability as North America CFO for Atari, and led a revenue-boosting RFP at the NFL that delivered a 220% increase in the league's apparel portfolio.Jennifer's leadership is defined by her CTG Methodology, Connect, Trust, Grow, a framework for navigating high-stakes environments with clarity and heart. An NYU Stern MBA and AWS Women of the Cloud honoree, Jennifer embodies results-driven leadership powered by purpose, people, and progress.SHOW SUMMARYIn this episode of Selling from the Heart Podcast. Larry Levine and Darrell Amy are joined by Jennifer Langton, former SVP of Player Health and Innovation at the NFL, who led the league's first injury-reduction strategy and helped drive a 25% reduction in concussions, including work on the AWS-partnered Digital Athlete. Langton explains her CTG methodology, connect, trust, grow, emphasizing authentic connection to overcome resistance to change, trust built through leadership and data to scale beyond pilots, and growth through iterative wins. She shares how purpose rooted in personal adversity fueled her leadership, how aligning personal mission with organizational priorities creates transformation, and why technology and AI require a “human path” for adoption by building with, not for, stakeholders.KEY TAKEAWAYSAuthentic connection must come before trust , and trust must come before growth. Skip one, and the whole framework breaks.Your personal "why" is your most powerful sales asset. Aligning your purpose to your client's or organization's greatest need creates unstoppable momentum.You don't need to be the expert , you need to connect the experts. Leadership and sales are about asking the right questions and keeping everyone aligned to one mission.Build with people, not for them. Co-creation drives adoption; top-down mandates don't.Data empowers people, it doesn't replace them. The human path to adoption is just as critical as the technical solution.Adversity can become your superpower. Lived experience creates authentic credibility that no credential can replicate.HIGHLIGHT QUOTESIf you don't connect, your stakeholders will resist. If you skip trust, what you're building will never scale beyond a pilot.Technical playbooks don't create change, people do.People follow the version of you that's true.We built with, and not for, them. That's how we empowered them.Every time an injury was predicted or prevented, it was me winning back a piece of myself.ADDITIONAL RESOURCESExplore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com!Listen to Larry Levine's Bestselling Book: Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTubeGet Your Daily Dose of Inspiration:Click Here for Your Daily Dose
Most businesses don't struggle because they lack talent or ideas. They struggle because leadership becomes too dependent on one person having all the answers. Jason Wilde explains why the future of innovation depends on building environments where teams can experiment, collaborate, and solve problems together instead of relying on lone-genius leadership. Learn how collective intelligence, psychological safety, and adaptive leadership help companies innovate faster, scale smarter, and create cultures built for constant change. 00:00 Introduction 01:46 Why Lone Genius Leadership Fails 06:17 The ABCs of Innovation Leadership 12:07 Building Trust Across Teams and Partners 14:25 Collective Genius Wins 17:14 Leadership Habits That Hurt Innovation 19:27 Human Skills in the AI Era Rate, Review, & Follow If you liked this episode, please rate and review the show. Let us know what you loved most about the episode. Struggling with strategy? Unlock your free AI-powered prompts now and start building a winning strategy today!
On this episode of The Association Podcast, we welcome Jamie Atchison, MSMIT, Senior Director of Innovation and Strategy at the Association of Schools and Programs of Public Health (ASPPH). Jamie shares her unique journey from public health programming into technology leadership, highlighting how she bridges business needs and digital innovation within her organization.We explore ASPPH's groundbreaking AI chatbot, built in just eight weeks, and the intentional, human-centered approach behind it. Jamie dives into how associations can responsibly adopt AI, the importance of curated and trusted content, and how vertical AI models can combat misinformation in complex fields like public health.The conversation also covers leadership philosophy, including servant leadership, psychological safety, and building high-performing “one-pizza teams” that can move quickly without losing alignment. Jamie offers a forward-looking perspective on how AI and agentic AI will reshape associations, emphasizing augmentation over replacement and the need for strong critical thinking in an AI-driven world.00:00 Welcome and Introduction00:01 Rapid Fire Questions02:00 Jamie's Career Journey and Path into Technology05:00 Transition from Program Work to Digital Innovation Leadership07:00 Building High-Performing “One-Pizza Teams”09:00 Inside the AI Chatbot Project (8-Week Build)12:00 Team Structure, AWS Partnership, and Knowledge Transfer13:00 From Problem to Solution: Why a Chatbot?14:30 Responsible and Ethical AI in Public Health17:00 Guardrails, Curated Content, and Vertical AI Models18:00 Data Considerations and Content Strategy20:00 Member Feedback and Adoption of AI Tools21:30 Human-Centered Design vs. Over-Reliance on AI23:00 Broader AI Strategy and Task Force Initiatives26:00 Building a Digital Innovation Team in Associations29:00 Bridging Business Strategy and Technology Execution32:00 Future Trends: AI, Agentic AI, and Workforce Impact36:00 Servant Leadership and Building Trust in Teams39:00 Culture, Collaboration, and Crisis Response in Tech Teams40:00 AWTC Recognition and Team Success42:00 Aligning Personal Values with Organizational Mission44:00 Where to Learn More About ASPPH's AI Initiatives
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The Cornell Certificate Program: Innovation Strategy Andrea's company Simplifed Leading successful innovation initiatives comes with a daunting set of challenges. You have to know how to navigate the tension between maintaining operational stability and fostering a culture of experimentation, all while managing stakeholder expectations, handling resource constraints, and making sure your innovation strategies are firmly aligned with organizational goals. That's a lot. There isn't an app for that, but there is a playbook that includes proven strategies for driving innovation that you can learn and bring to your organization. If you can leverage your technical smarts with strong people skills, then you can keep teams excited, motivated, and emboldened to make smart decisions with sometimes incomplete information. Join Andrea Ippolito, Cornell Engineering lecturer, entrepreneur, and former Presidential Innovation Fellow, and Suzanna Fowler, AVP of National Operations at AT&T, as they discuss how to overcome challenges to the innovation process and share proven pathways toward successful product development. Whether you're at a startup or at an established powerhouse like AT&T, you will discover practical frameworks for leading and driving innovation and business success. Follow eCornell on YouTube, Facebook, Instagram, LinkedIn, TikTok, and X.
Jason Wild, an author, strategist, and former leader at Salesforce, IBM, and Microsoft, addresses misconceptions around what innovation is and isn't and the way leadership can help or hinder it, creating culture, the as-of-yet unmet promise of AI, the ABC's inside of organizations, how a creative intern at the Waldorf Astoria saved a ton of money and time with a creative solution to an abstract problem, identifying who the customer REALLY is and what you're REALLY selling, and the strangely important lessons he learned from being a child actor.
Want more than buzzwords and brainstorms? Mick Spiers sits down with innovation authority Bruce Vojak to explore how real breakthroughs actually happen. His message is clear: innovation is a human act first. It comes from curious people who challenge assumptions and reframe problems.From the evolution of the carrot peeler to a billion-dollar innovation at Procter & Gamble, this conversation shows how deep user understanding drives real change. Bruce also shares a practical playbook for leaders: create internal alignment, keep processes simple, empower your innovators, and focus on learning fast.We also tackle the harder question of unintended consequences and why leaders must ask: What can we make possible, and what have we just made possible?
In this episode, Duane Mancini sits down with Louise Yochee Klein to explore the fundamentals of fostering courage and innovation in the MedTech industry. Louise shares her journey from Canada to Philly, co-founding Courage Growth Partners, and emphasizes the importance of understanding and overcoming fear in business. The conversation highlights the critical need for aligning team objectives, adhering to detailed plans, and maintaining positive energy for personal and business success.Louise Yochee Klein LinkedInCourage Growth Partners Website“Courage to Champion” BookDuane Mancini LinkedInProject Medtech WebsiteProject Medtech LinkedInThank you to our sponsors: Ward Law and JumpStart Inc.
Innovation leader Mark Treiber breaks down how corporates can stay ahead of platform shifts—from mobile and OTT to the creator economy and AI—and why the biggest mistake companies make is not making enough bets. From his experience at Nokia and CBS Sports to Paris Hilton's 11:11 Media, Mark unpacks the collision of sports, media, culture, and technology, and how leaders can turn emerging platforms into real business value. Mark shares his framework for spotting what's next, allocating capital in slower-growth environments, and navigating exponential change through startup partnerships and exploration.
In this episode of the Risk & Insurance Education Alliance Insights podcast, CEO William Hold talks with Dan Chuparkoff, AI expert, innovation educator, and former product leader at Google, McKinsey, and Atlassian. Dan shares his compelling journey—from discovering disruptive technology as a teenager in an architecture firm to spending 25 years guiding teams through massive shifts in how work gets done.He discusses how early exposure to breakthrough tools shaped his understanding of digital transformation, why AI is accelerating faster than any previous change in workplace technology, and how professionals can adapt without fear. Dan explains the real impact of AI on today's workforce—why it takes away repetitive tasks rather than entire jobs, how it turns “word managers” into problem solvers, and why human skills like empathy, creativity, and judgment remain more valuable than ever. This conversation is full of insights into the future of work, collaboration, and the growing importance of authentic human connection in an AI‑saturated world. Key Topics Covered:✅ Dan's early journey from architecture intern to software developer✅ Lessons learned from leading teams at Google, McKinsey, and Atlassian✅ How AI evolved from autocomplete to powerful generative assistants✅ Why AI won't replace most jobs—but will reshape daily tasks✅ Improving productivity with AI: meetings, email, communication, and strategy✅ The “analog renaissance” and the rising value of real human interaction✅ How professionals in risk and insurance can prepare for AI‑driven change Why Listen:If you're an insurance professional, leader, educator, or simply curious about how AI will redefine work, this episode offers practical guidance and a forward‑looking perspective. Dan's insights will help you understand the opportunities, limitations, and human implications of AI—empowering you to adapt, innovate, and thrive in a rapidly changing industry.Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success. Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
Innovation creates momentum — but ownership creates legacy.In Part 2 of this must-hear conversation, Dr. Alisa continues the dialogue with Dr. John Bamforth and Dr. Roy Zwahlen, shifting the focus from awareness to activation.This episode explores why ownership is the cornerstone of generational wealth, how diverse innovators bring a unique lens to underserved markets, and what it truly takes to accelerate transformative change — not slowly, not someday, but now.The conversation goes personal as both guests Flip the Script, sharing pivotal mindset shifts from their own global careers — moments that challenged assumptions, reshaped leadership, and redefined how innovation ecosystems must function if they are to work for everyone.If you're a leader, entrepreneur, or change-maker who wants more than surface-level inclusion — this episode delivers the mindset, strategy, and clarity to move from intention to impact.Continue the conversation with Dr. John Bamforth and Dr. Roy Zwahlen, co-authors of Race to Innovation.Visit the official book site to dive deeper into ownership, innovation ecosystems, and accelerating transformative change:
Charu Roy, Chief Product Officer at Enlil, shares her extensive journey in the software industry, which began in the late 1980s and evolved into her leadership role in medtech. Charu discusses her role at Enlil, where she oversees the development of an AI-powered platform to enhance medical device lifecycle management. She emphasizes the importance of understanding customer needs, fostering team potential, and ensuring cybersecurity in medtech software solutions. With profound insights on her career growth, leadership style, and the technological advancements propelling the industry forward, Charu's story is an inspiring tale of innovation and dedication to improving lives. Guest links: https://enlil.com/ | https://www.linkedin.com/company/enlil-inc/ Charity supported: ASPCA Interested in being a guest on the show or have feedback to share? Email us at theleadingdifference@velentium.com. PRODUCTION CREDITS Host & Editor: Lindsey Dinneen Producer: Velentium Medical EPISODE TRANSCRIPT Episode 069 - Charu Roy [00:00:00] Lindsey Dinneen: Hi, I'm Lindsey and I'm talking with MedTech industry leaders on how they change lives for a better world. [00:00:09] Diane Bouis: The inventions and technologies are fascinating and so are the people who work with them. [00:00:15] Frank Jaskulke: There was a period of time where I realized, fundamentally, my job was to go hang out with really smart people that are saving lives and then do work that would help them save more lives. [00:00:28] Diane Bouis: I got into the business to save lives and it is incredibly motivating to work with people who are in that same business, saving or improving lives. [00:00:38] Duane Mancini: What better industry than where I get to wake up every day and just save people's lives. [00:00:42] Lindsey Dinneen: These are extraordinary people doing extraordinary work, and this is The Leading Difference. Hello and welcome back to another episode of The Leading Difference podcast. I'm your host Lindsey, and today I'm absolutely delighted to introduce you to Charu Roy. Charu is the Chief Product Officer at Enlil, where she leads product strategy, vision, and execution for the company's AI powered medtech development platform. With over two decades of experience building and scaling enterprise software products, Charu brings deep industry expertise in product management, user-centered design, and go to market leadership. Before Enlil, she held senior product roles at industry leaders, including Epicor, Oracle, I-2 Technologies slash Aspect Development, HP and Agile Software, where she drove software innovation across enterprise cloud SaaS and data driven solutions. Known for her ability to align customer needs with business strategy, she is passionate about delivering products that transform complex industries and enable measurable impact. Well, welcome, Charu, to the conversation today. I'm so excited to be speaking with you. [00:01:54] Charu Roy: Thank you so much for having me. I'm very really excited about being here on this podcast. [00:02:00] Lindsey Dinneen: Oh, awesome. Yeah. Well, I would love, if you wouldn't mind starting off by sharing a little bit about yourself, your background, and what led you to medtech. [00:02:10] Charu Roy: Sure. As every other sort of person who gets into the software world, I came in a while back in 1987 to 89, where I did Master's in Computer Science at University of Louisiana. That was my first introduction to America, really. And computer science brought me to the Bay Area where I worked at HP, Hewlett Packard. In those days, it was called Scientific Instruments Division in Palo Alto. And there I programmed robotic hands to, to sort of move that, the vial from samples, drug samples from athletes so that they could get tested for drugs. So, I didn't know the importance of all this. It was my first job. I enjoyed myself seven years, you know, software programming, really, and understood how a large company works. And then slowly I started getting a little bored. So I went on to my next startup and was involved in the same kind of principles that drive things today. So I just sort of built my way up. In terms of the software, I joined different groups, ran consulting services, ran engineering, and sort of worked myself up through the ranks and into sort of more decision making capabilities, and you know, continued to join companies and learn new things and leave them for some better opportunities. So I moved from Hewlett Packard to a startup that was called Aspect Development, which got sold to I-2 Technologies for $9.3 billion in those days. So, you know, I went through that acquisition, trying to understand the market, what kind of software triggers buying, you know-- so sort of just the software aspects of how to sell software, how to develop software, how to deploy it. So in general, I was learning all of the ropes until I came to Agile PLM, which is a company which, very popular company which made it very sort of easy to deploy software, especially software called Product Lifecycle Management. So I was -- here, I was in and out of companies, learning and understanding the world of software until I fell into med device companies being my customers. So med device being our customers meant, you know, a lot more strictness, a lot more process, with the software itself. So here I was trying to now go through those kind of features, trying to understand what med device needed when they were building products. So, from Agile, I went to Conformia. Again, it was the same, it was regulatory product for wine, spirits and pharma --very adjacent to med device. But again, it was the same thing about how to be provide, how to provide a traceable platform where our customers can trace there, the make of the wine or make of the spirit, or make of a pharma drug or make off of med device. All the principles underlying it are the same because it's a regulated product at the end of the day, but so that's how I kind of fell into it, and I enjoyed every bit of that until I got acquired by Oracle. And so I continued at Oracle doing the same thing over and over again; rebuilt the same products again at Oracle in the clouds, and I was managing the old Agile products. So it's an interesting journey where I was, you know, started off as a software programmer. And I didn't know anything about, you know, the use cases until the time I sort of joined Oracle and understood my customers better. And that's how I came in there. And of course I was at Epicor and finally I made my way to Enlil, which is a very small company, and I'm doing the same thing again. It's just with a different set of customers, very small to medium sized companies. So that's how my career sort of spanned 30 years. [00:06:11] Lindsey Dinneen: Wow. Oh my goodness. Well, there is so much to dive into all of that. Thank you for sharing. It's so cool to hear about all of the winding paths that lead us to maybe, you know, where we're meant to be in, in any given season. And yeah, I just love learning about it. So, okay. So I'm curious, you know, way back when did you like growing up, did you always have an interest in computers and computer science? Is this something you knew you wanted to get into? [00:06:40] Charu Roy: Not at all, actually it was a suggestion, and in those days, parents kind of suggested that you be a engineer or a doctor or a chartered accountant. The choices were very limited. And so my father said, "you will do computer science." And I said, "okay." And there I was and there was no, no sort of emotional attachment to any of those professions. And, I liked it well enough to continue, and I found it was easy enough to understand the principles and work at it. So yeah, there was no-- you know, in these days I think kids are training themselves like by seven or eight to program. And I'm seeing, you know, machine language I mean AI, ML, LLMs being taught to seven year olds and sort of trying to shape them, but in those days it was just some very simple choices, I guess. So, yeah, not a very romantic story. I was never programming younger in my younger days, but I think you know, compared to all the choices youngsters have these days, but just fell into it. [00:07:44] Lindsey Dinneen: Sure. Oh, how fun. You know, even though, yes, it was somewhat prescribed for you, at least originally, and I'm so glad that you fell in love and it ended up being a happy place for you because... [00:07:57] Charu Roy: Yeah, and I think I fell in love with the customer, how customers reacted to the software. I didn't fall in love with the software delivery process or anything else, but it was just the way customers said, "oh, I like that. It's gonna make it easier for me to do something. I'm having a tough time tracking it on paper. I just hate it what I'm doing right now, and your software will help." So I think that's a part that makes me feel really pleased that okay it's going into some good hands and it's going to be used. [00:08:30] Lindsey Dinneen: Yes, by people who really appreciate and value what you can contribute, what maybe comes --at this point, I guess-- naturally to you. And so it's, you're able to translate somebody's ideas or dreams into a really tangible solution. [00:08:48] Charu Roy: Yeah. And in fact, somebody's pain points, like they're really sort of, trying their best to use little resources they might have, wasting a lot of time on either tracking something on paper or in emails. And I think those are the kind of pain points that I really like to understand and say, "Hey, will the software help really help your day to day life? Will it make it easier to find things?" I think that's where I find my sort of biggest thrill of when a customer says, "Yes, you shaved off three hours of my time by giving me this efficient system." [00:09:26] Lindsey Dinneen: Nice. Yeah. Oh my goodness. Yes , and the products that you're making are indeed life impacting and make a difference. And that is rewarding because you know that the work you --do all work is important, but it's really fun when you get to know personally the impact that you get to have. [00:09:45] Charu Roy: Right, right. [00:09:46] Lindsey Dinneen: Yeah. Yeah. So, okay, so I'm, I'd love to dive in a little bit more to your current company and role and learn about that, and how you're helping, you're still helping people you know, win through this. [00:10:00] Charu Roy: So, yes, absolutely. Enlil is part of Shifamed, the portfolio. Shifamed invests in med device devices typically, so ophthalmology devices or cardio devices. Enlil came about as an enterprise software company within the portfolio because they realized that they needed some software to throw all their data into, right? So they had early designs, prototype data. They might have had some user requirements, what kind of standards they might have to follow. So all those were floating about, again, in emails and paper. Enlil came in saying that we can store this data more successfully, more cleanly in a structured fashion so that our users can find that data. And this becomes really important as the med device company moves on and tries to apply for regulatory approval at that time, they need all that history and the data behind the device. And they wanna be able to find it easily and present it to auditors. So, Enlil's a structured way of describing all the data that the customer has and being able to find it easily and then run their audits using the data. So it's a very crucial part of their lifecycle, their product lifecycle. And so it's really important for us to be secure, reliable, available, 24/7. All of that applies to us and basically defines how they go about driving their product lifecycle. [00:11:34] Lindsey Dinneen: Yeah. Well, and you know, one thing that stood out to me when you were talking about that was of course the security aspect. And as we all know, we're, we're probably much more so than in the past, hyper aware of the critical need for cybersecurity and the role it plays specifically in medical device technology. And I'm curious if you could speak a little bit more to that particular element. [00:11:55] Charu Roy: Yeah, we have a lot of layers of security, you know, right from the folks who are accessing the software. The software is hosted in a well-known, reputable cloud service environment. So apart from them providing us cybersecurity and access control and everything else, we have another set of layers on top of that. So our users are vetted and they all have a password. People can be invited and not just sort of show up. So, there's a lot of control of what they can see and can do. Every button sort of, you know, has a role behind it or a layer of control. So not everyone can do everything and press any and all buttons. So, security is at many levels. And we also have a lot of audit trails, e-signatures, and so on. So everything is done to protect the data, and audits are run regularly by them and by us to make sure that nobody who's supposed to be, you know, people who are not supposed to see the data, don't see the data. [00:13:01] Lindsey Dinneen: Yeah. Excellent. Yeah, I know that's just something that is, should be at least, on the forefront, especially of startups' minds as they're thinking about this and working towards having a really secure device. So it sounds like you've built in all of that safeguarding really well and really intentionally. So, so, okay, so I know that -- well, there's a few things that really stood out to me on your LinkedIn profile, and I'm just curious if we could dive into a couple things. One was, I love how you said that you're "passionate about teams and people delivering to their full potential," and I was wondering if you could speak a little bit more to that. [00:13:42] Charu Roy: Yeah, so, you know, along the years I've noticed that people in my team, the team members, they're there, they're working hard, but I do like to understand what's making them tick, what might they be wanting to do, which they haven't got gotten to do yet. Can we unlock some potential, some skill, some talent? And I think that comes about by sort of just talking about it , trying to give them openings about, "Hey, look, I've got this cool project or this cool feature. Any thoughts on that?" Just to understand, are they happy doing what they're doing, or is there something more they could do? And so I think that human touch, you know, is -- it was given to me, or at least it was taught to me by some mentors along the way. And I think that's a part that I really like to explore and see how can teams do better, not just in a numbers, not just turnaround features and releases on time, but are they happy doing it? Did they contribute something meaningful along the way? Did they feel they grew in the process? Did they feel they were recognized for some new responsibilities that they may not have stepped up for in some other companies? So that's a feeling I'm trying to always give them and sort of hoping that we contribute to their growth, not just the company and the bottom line. [00:15:02] Lindsey Dinneen: Yeah, that's critical and key,, and really speaks to who you are as a leader. And I'm actually very curious, you know, you mentioned earlier having kind of worked your way up at HP and then, you know, that may be opening some doors for you for of course, your future opportunities, and I'm curious, what has your own leadership journey looked like? Has, does leadership come naturally to you? Have you spent a lot of, you know, time and resources, whatever, developing those skill sets or how did that work for you? [00:15:29] Charu Roy: I think I was thrown into the deep end of the pool several times, you know, like, so I kicked into the pool, so to learn to swim. So similarly I was made to take on responsibility pretty much the very beginning. So I kind of knew that there were certain things expected that I should be doing, can be doing and then this introspection saying that, did I give the right amount of energy to that particular responsibility and did I do well? So just a lot of introspection and being able to understand, did I do well as a leader? But I've been honing it, honing skills. I mean, nothing out of an MBA school, nothing out of, you know, college that helped me. I think it was just about pure interest in psychology, pure interest in humans, you know, just being able to connect and how did I make them feel? How did they make me feel in those interactions? And is that, was that good? Was there something we could do to incorporate more people to get that feeling of ownership or anything? So it wasn't a, you know, by rote or something that I learned in a school. It was more of just sort of. Being thrown into situations where I had to come out of it somewhat gracefully and some somewhat feeling like I had also learned along the way. [00:16:46] Lindsey Dinneen: Yeah. Yeah, that, that's wonderful and incredible. And I think, you know, you mentioned learning along the way, and one thing also that stood out to me was, the recommendations on your profiles are so lovely for you. And two things stood out: they, one thing was somebody mentioned you're always learning, which is a gift in and of itself. And then the other thing was you're always letting others succeed. And that's such a beautiful gift and I'm wondering if you could talk more about both of those as well. [00:17:16] Charu Roy: Yeah, I think it's not about just me being sort of the boss and being able to tell people what to do, though I think success comes from enabling or encouraging the teams to again contribute without any barriers, any levels, or politics. I love the fact that we are in a small company, and I can say safely that, you know, politics --in larger companies there are politics. People are always trying to sort of be showing that they are very valuable. But in a small startup, it's very quickly apparent that there are certain valuable players there and startups, everybody is valuable, right? So I think being able to encourage the team members to do what they think is best for the problem to solve it. And of course, there are reasons why you can't sometimes accept the solution, but the fact that they're thinking about it and the fact they're able to openly express their opinions and say, "No, you're wrong, Charu." I think this is the way to do it. I love that. I think, somebody disagrees with me in a meeting, I just think that's the best thing that could have happened as a style of management. Because I'm not, you know, insecure in that sense. I don't sulk afterwards. I have had bosses and so on who don't like that kind of, you know, disagreements in public. And I think that's a part where I beg to differ, and I want to have people say what they think, what are they feeling, what are the problems, really the truth, and fix it, really. So I think it's less waste of a time when people are honest, and get to the point, and we are able to solve it together rather than hide behind, you know, facades, I guess. [00:19:01] Lindsey Dinneen: Yeah, that's beautiful. And yeah, I've often said for me personally, that, you know, more heads are better than one. I mean, I could have a, an opinion on whatever it is that we're talking about, but really, until we collaborate and start sharing those ideas and those thoughts and opinions , all of a sudden those kinds of sparks happen where, you know, you start with one thing and then it, and then somebody else catches that and they take it even to the next level and it just keeps going. And it's so cool to see the creativity and problem solving and innovation that comes from allowing those conversations. [00:19:36] Charu Roy: Yes, exactly. Creativity and innovation. You've said it so well. That comes with smart people being in the same room, arguing, not agreeing, and then something comes out of that, right? I mean, either your thoughts get clearer because you've seen every side of the coin and you're able to say, "Okay, I know the pros and cons and we can go this way, knowing the full effect of what we are going to do." So I think surrounding myself with smart people who have varied opinions, I think that's a beauty and a blessing really. [00:20:12] Lindsey Dinneen: Yes it is, and you've nailed it with varying opinions. You know, it's easy to get yourself into a situation-- and not necessarily intentionally-- but just it's easy to give into a situation where you've surrounded yourself with people who all kind of have the same opinions on things. And so inviting those conversations to take place that might be difficult, might be challenging, might be frustrating at times, but allowing for that and being open to other points of view and experience. I mean, that's the beauty of a really good collaborative environment is all of those varying opinions that don't necessarily match yours. [00:20:50] Charu Roy: Yes, exactly. Exactly. [00:20:52] Lindsey Dinneen: Yeah. Yeah. So, okay, so looking back, could 10-year-old you have ever imagined where you'd end up today? [00:21:00] Charu Roy: No, absolutely not. I thought I wanted to be a doctor or something vague. 10-year-old me was climbing trees and eating guavas off the trees in Delhi. So it was really crazy childhood. And you know, it wasn't filled with studies and rules and stuff. So I think coming to this, a country when I was young, being able to absorb everything, the culture, the of course the education itself and being able to sort of grow within the companies that I joined, i, I think that was the journey that I was sort of a pointing more towards rather than the childhood me. The childhood me was horrible, I think. [00:21:46] Lindsey Dinneen: Oh man. Honest reflection right there. That's awesome. Yeah, okay. Are there any moments that really stand out to you, perhaps with your current position or, you know, something in your past where you really thought, "Wow, what I'm doing makes a difference. I am in the right industry, at the right time, in the right place." [00:22:07] Charu Roy: I think it's the technology now that, you know, speaking from a technical viewpoint of shipping software, meaning full software, more easily, the time is now. I feel that the culmination of everything I've learned about pain points and users and customers, all of that's culminating in in the product that I'm managing right now, using new technologies, having the right technologies to choose from and being able to propel that software forward to our users. I feel that, "Wow, what a time to be a product officer really, when we have so many choices and being able to be able to apply that to real world problems and real pain points." I had the same pain points 20 years ago, even 30 years ago, but we couldn't do much. We had to, you know, write painful programs. We had to write database queries and, you know, things like that. It was quite painful, I would say. And then now to see all the tools where we can create things overnight and be able to ship it to customers, just hitting the nail on the head. We had to experiment a lot in the old days but I think the time now is is really special. We are on an sort of an industrial revolution or a computer science revolution here with the AI, MML, the LLMs, being able to do so much with probably less resources than before. So. [00:23:39] Lindsey Dinneen: Yeah. So seeing the impact of the work and getting to not have it be so painful. [00:23:45] Charu Roy: Yes. It used be very painful and now I'm thinking, I think we're at the right time, right place now with this product. And it's not just about the products. It's the kind of help we are getting as software professionals to help deliver software and support our users. I think that's really special and I, we are still learning, we're still trying to understand all the technologies that are available to us and how can we make our lives easier and our customers feel that we've solved some problems for them. [00:24:14] Lindsey Dinneen: Yeah, absolutely. And I think that there's just, it is really wonderful again-- just to, to circle back to this kind of been a running theme of getting to be able to experience for the end user or with the end user, that moment of, "Oh wow, I needed this is so helpful and it's gonna make a difference." [00:24:36] Charu Roy: Yeah. I remember in my past, same sort of software tracking wine being made. And that software was pretty cool. It, it used to track where the wine sat and which barrel for how long. And so the pleasure of talking to wine makers, and being able to show them how the software track the progress of the wine and being able to print out a label at the very end for them, saying that "this wine sat in these bottles or these barrels for a while," and that technology application for a simple, naive user, I thought that was it. That was the, you know, the culmination of all the learnings that I had over the years to be able to explain the software so easily to a end user who might be a distiller or a winemaker or somebody, a farmer. I thought that was pretty cool. And that since then, of course, technology has changed, but I think we're beginning to see the effect on a naive user, which we couldn't do, you know, 30 years ago. [00:25:37] Lindsey Dinneen: Yeah, absolutely. Oh my goodness. That is, it is so cool. And I love the work you're doing and just learning all about your history so far and just exciting to see where it's gonna end up too, and as you continue along your career path, but pivoting the conversation a little bit just for fun. Imagine that you were to be offered a million dollars to teach a masterclass on anything you want, could be within your area of expertise, it doesn't have to be. What would you choose to teach? [00:26:06] Charu Roy: I would probably think about teaching psychology of the individual. I don't have a PhD or a even basic courses in psychology, but I just love the fact that, you know, you can apply psychology, figure out how a user might or somebody might react to something that you say, do, think so I, if it was a master class and I'd be teaching you know, teaching more about life interactions, you know, ordinary interactions. How can they be made more meaningful, more fruitful, using psychological tricks or phrases? I don't know all of those things, but I would really think that I could teach that based on, you know, facial expressions, body mannerisms, or body-- what do they call it, sort of, you know, criminal stories. They read your mind based on certain mannerisms of flutter viol. So yes, psychology is a masterclass I would teach, but more applied to daily interactions, maybe work situations and being able to use psychology better to improve your own work relationships with people and even just general interactions. Yeah, so that would be my attempt at being a psychologist and eventually be a criminal psychologist. [00:27:28] Lindsey Dinneen: Yes. Oh my goodness. That would be so interesting. Yeah, I love that idea. And the masterclass sounds fabulous, so I'm signing up whenever you do it. [00:27:37] Charu Roy: Okay, I'll go get my degrees for it then. [00:27:40] Lindsey Dinneen: Right, right, right. Yeah. Ah, details. Awesome. How do you wish to be remembered after you leave this world? [00:27:50] Charu Roy: This is something that I've always felt deeply about. It's not what you say or what you do, it's how you make people feel, that Maya Angelo said that this much nicer than what I'm saying, but and I've had a few people say this to me, saying that, "We worked together 30 years ago, but that day you made me feel good." And I don't even remember what I said, what I did, but the fact that they remember me for what I made them feel. The fact that somebody also told me that they "don't avoid me when I'm walking up to them because, because I make them feel like things are okay, things are good, however bad the problem is." So they say that with other people they would duck and, you know, go away in the opposite direction. But with me they're waiting for me to come up to them. I'd like to continue that, that feeling that somebody feels like, "Hey, you are coming up to them and you just make them feel good in some fashion." Nothing else. I think that feeling, if I could evoke in people, they say, "Oh yeah, she made me feel good that day. I don't know what she said, but she made me feel good." That's enough. [00:29:01] Lindsey Dinneen: Yeah, that, yes, that is more than enough. What a beautiful legacy. Yeah, and then final question, what is one thing that makes you smile every time you see or think about it? [00:29:15] Charu Roy: I think my dogs smile. I would say he's got missing teeth and so when he looks at me when I first come, you know, come back home and he is smiling almost, and he is sniffling and, you know, trying to sneeze and smile at the same time. Oh my God, what kind of a character dog this is? So that makes me smile and laugh the whole time, especially the missing teeth. Poor thing. He doesn't understand that his teeth are missing because of me, and yet he's smiling at me, so. [00:29:50] Lindsey Dinneen: That is so sweet and cute. Oh my goodness. I love, I know somebody at one point said, "You know, dogs don't actually smile." I don't believe them. They smile. [00:30:00] Charu Roy: They smile and they choke while they smile because my dog has a small nose, I guess. So he chokes when he smiles, and so he is choking, and he is smiling, and this missing teeth there. I was like, "Oh my God." [00:30:16] Lindsey Dinneen: Oh my goodness. Yes. I mean, that would just I, yes, I can just sort of picture this. I love, love dogs and so I'm just picturing this and I, that would bring me joy every single day, definitely. Excellent. Well, this has been such a wonderful time spent with you today. Thank you for sharing your stories and your journey and your advice, and I really appreciate some of those in particular, your leadership advice, and the impact that you can have as a leader, inviting the collaboration, having conversations that encourage people to have varying opinions and maybe outright disagree with you. I love what you're wanting to, you know, wanting your legacy to be, and so that's how you're intentionally showing up in the world. And so I just wanna thank you so, so very much for being here. We're really grateful to have you. [00:31:10] Charu Roy: Thank you, and thank you so much for your intelligent questions and insightful questions that go above and beyond just you know, a company and it's gold. It's there, there's something so human about your questions-- and I love when I'm like, "Oh my goodness, this is so, so interesting to see in this day and age, somebody taking the time to ask such questions" and I really appreciate you for that. [00:31:36] Lindsey Dinneen: Oh, thank you. Well, I really appreciate that feedback too, because it's, you know, you come up with an idea-- speaking of sometimes echo chambers, you come up with an idea and you think, "Oh, this is how I'd like to go about this, but does it resonate with somebody else?" So that's delightful to hear. [00:31:51] Charu Roy: Fantastic, thank you, thank you for having me. [00:31:54] Lindsey Dinneen: And we're so honored to be making a donation on your behalf as a thank you for your time today to the American Society for the Prevention of Cruelty to Animals, which is dedicated to preventing animal cruelty in the United States. So thank you for choosing that organization to support Thank you so much, and gosh, I just wish you the most continued success as you work to change lives for a better world. And to all of our listeners for tuning in, I wanna thank you for being here as well. And if you're feeling as inspired as I am right now, I'd love it if you'd share this episode with a colleague or two, and we'll catch you next time. [00:32:31] Charu Roy: Thank you. [00:32:32] Dan Purvis: The Leading Difference is brought to you by Velentium Medical. Velentium Medical is a full service CDMO, serving medtech clients worldwide to securely design, manufacture, and test class two and class three medical devices. Velentium Medical's four units include research and development-- pairing electronic and mechanical design, embedded firmware, mobile app development, and cloud systems with the human factor studies and systems engineering necessary to streamline medical device regulatory approval; contract manufacturing-- building medical products at the prototype, clinical, and commercial levels in the US, as well as in low cost regions in 1345 certified and FDA registered Class VII clean rooms; cybersecurity-- generating the 12 cybersecurity design artifacts required for FDA submission; and automated test systems, assuring that every device produced is exactly the same as the device that was approved. Visit VelentiumMedical.com to explore how we can work together to change lives for a better world.
In this episode, Amber Walsh of McGuireWoods shares how innovation in healthcare, legal practice and firm leadership is reshaping the industry and energizing her work.
Phill Robinson of Boardwave joins Miguel Alava and Massimo Ghislandi of AWS to share research and actionable strategies for European software companies using cloud infrastructure, AI features, and marketplace leverage to drive unprecedented growth.Topics Include:Boardwave and AWS reveal research on European software companies becoming global innovators.Cloud-first businesses exceed customer expectations at 60% versus 46% for laggards.Boardwave's 2,500 CEO members validate findings: AI companies growing 45% annually.Leaders excel at gathering customer feedback for innovation and implementing AI.Top performers leverage marketplaces and deliver continuous customer experience updates consistently.Cloud adoption is foundational for generative AI and agentic AI to scale.Companies face different challenges depending on their cloud maturity stage currently.Cloud serves as table stakes before companies can capture AI growth opportunities.Benchmarking tool helps identify current position and plan strategic next steps forward.Startups should solve universal problems globally, building painkillers not vitamin products.Intercom scales customer service; Wix transforms efficiency through cultural and engineering mindset.Future requires cloud foundation with AI features; AWS offers comprehensive support programs.Participants:Phill Robinson – Chair & Co-Founder, BoardwaveMiguel Alava – EMEA ISV General Manager, Amazon Web ServicesMassimo Ghislandi - Head of EMEA Marketing for Software Companies, Amazon Web ServicesSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/
In this episode, Amber Walsh of McGuireWoods shares how innovation in healthcare, legal practice and firm leadership is reshaping the industry and energizing her work.
How can AI and innovation transform not just the business side of sports, but create truly human-centered fan experiences? In this episode, Christa Stout, the Chief Strategy and Innovation Officer for the Portland Trailblazers, talks with Kate O’Neill about building people-first strategies in professional sports, using AI to impact real human experiences, and lessons in innovation from around the world. Topics covered: The evolving role of Chief Strategy and Innovation Officer in sports Balancing business value with fan, community, and employee impact Approaches to meaningful innovation and international development lessons Building and implementing AI strategy in a sports organization Change management and centering real people in organizational change How generative AI unlocks human potential and personalizes fan engagement Organizational metrics for innovation, inclusion, and impact Upskilling employees and culture change for AI adoption Creating frictionless, joyful fan experiences with technology Connect with Christa StoutPortland Trailblazers WebsiteLinkedIn Episode Chapters00:00:05 – Introduction to the Tech Humanist Show & Guest Overview00:01:33 – The Scope of Strategic and Innovation Leadership in Pro Sports00:02:58 – The Rise of Strategy Roles & Future-Focused Planning00:05:42 – What Makes an Innovative Sports Team?00:07:23 – Lessons in Innovation from International Experience00:09:16 – Change Management: Combining Theory and Impact00:14:54 – Embedding AI Strategy: From Curiosity to Company-Wide Change00:19:15 – Real-World Results: AI's Impact on Employee and Fan Experiences00:22:38 – Humanizing AI: Where Tech Enables Personal Touch00:26:18 – Redefining “Value” in Sports Organizations00:29:38 – Evolving Metrics and Exponential Possibilities with AI00:32:42 – Building Employee Buy-In and Upskilling for AI Adoption00:35:01 – Tools & Anticipated Changes for the Future of Sports Innovation00:37:25 – What True Innovation Could Mean for the Sports Experience00:39:46 – Closing Thoughts, Where to Connect, and Outro
Mitsui Lunch-Time Forum CLXXVII: Dana Zeller is a financial services operations leader with a track record of modernizing complex organizations, building high-performing teams, and driving measurable growth. She has helped global and regional banks streamline processes, embrace automation, and deliver better client experiences while navigating highly regulated environments. Dana has held senior leadership roles at institutions like Morgan Stanley, Citizens Bank, and Bank Leumi USA. She is currently the Chief Operating Officer at BHI, a full service commercial bank based in New York. Dana is passionate about mentoring and community leadership, serving on the UJA Professional Women's Board and supporting initiatives that expand access to education, opportunity, and legal services in New York City. She is a graduate of Emory University where she received a B.A. in Economics/Math, and of the Zicklin School of Business at Baruch College, where she received an M.S. in Statistics.
Send us a textIn this episode of Navigating the Customer Experience, we sit down with Evan Siegel, Vice President of AI at eGain, where he leads the development of next-generation AI-powered conversational guidance. With a rich background that includes 16 years at Wells Fargo leading customer experience and contact center innovation, Evan brings deep insight into how technology can drive better service outcomes without losing the human touch.Evan's career journey began in entrepreneurship — running a successful residential painting business that grew to 300 employees before he sold it and pursued an MBA at Stanford. His experience at Wells Fargo honed his expertise in solving large-scale customer pain points and improving first-contact resolution in massive contact centers. Those experiences led him to eGain, a company dedicated to providing “the right answer to the right person at the right time, in the right channel.”Evan explains that eGain's AI-powered knowledge management platform helps companies clean, update, and centralize information so agents can quickly find accurate answers. This not only improves customer satisfaction but also transforms efficiency—some clients have seen up to 37% improvement in first-contact resolution, a 30-point rise in Net Promoter Score, and 50% reduction in training time. For instance, eGain supports the U.S. Veterans Administration, the country's largest healthcare provider, to deliver consistent, fast, and empathetic service across millions of interactions.A key theme in the discussion is balancing technology and empathy. Evan emphasizes that AI doesn't replace human connection—it enhances it by freeing up employees' mental space to focus on emotional intelligence and rapport-building. By handling the “how” of issue resolution, AI lets people focus on the “who.”He also shares how eGain builds knowledge bases for each company by analyzing customer inquiries, extracting top issues using AI, and rewriting existing materials to align with best practices for clarity and accessibility. This process—once lengthy and manual—can now be done in days or weeks.When asked about tools he can't live without, Evan points to AI assistants like ChatGPT, Claude, and Perplexity, which he uses daily as brainstorming and writing partners. His motto: “AI won't replace me, but someone who knows how to use AI better than me will.”Evan also discusses two books that shaped him: How to Win Friends and Influence People by Dale Carnegie, which taught him the power of genuine curiosity in relationships, and William Manchester's three-part biography of Winston Churchill, which inspired lessons in conviction, communication, and strategic thinking.Today, what excites Evan most is collaborative leadership—bringing teams together to brainstorm, check egos at the door, and make the best collective decisions. His guiding philosophy: “I don't need to be the smartest person in the room. I need to make the best decision coming out of the room.”He closes with another favorite quote: “You miss every shot you don't take.” For Evan, this embodies the spirit of innovation at eGain—experiment fast, learn fast, and keep improving.Listeners can connect with Evan on LinkedIn or email him at esiegel@egain.com to learn more about eGain's new AI self-service agent for small businesses, featuring reasoning capabilities, a free trial, and no-contract flexibility.Follow us on X @navigatingcx, and join our Navigating the Customer Experience Facebook community for more insights and resources.
In this episode of the Investing in Integrity podcast, Ross Overline, CEO and co-founder of Scholars of Finance, welcomes Chris Lyons, President of Web3 Media at a16z Crypto, a division of Andreessen Horowitz. Chris shares his journey from music producer to tech investor and cultural connector, offering a rare perspective on how culture and innovation intersect in venture capital. You'll learn why mentorship extends beyond traditional relationships and how books, communities, and digital platforms can serve as powerful guides. Chris explains his “hide the wires” approach to driving blockchain adoption by simplifying complexity and focusing on user benefits. He also unpacks his service-first leadership philosophy, showing how adding value to others creates lasting impact. Chris also discusses the importance of staying grounded in high-stakes environments and why courage and belief are essential for turning ideas into reality.Meet Chris Lyons:Christopher Lyons is President of Web3 Media at a16z crypto, where he has shaped groundbreaking initiatives like the $400M Seed Fund and the Cultural Leadership Fund, Silicon Valley's first VC fund with all Black Limited Partners. A former sound engineer turned entrepreneur, Lyons bridges culture and technology, uplifting Black creators and fostering innovation. He serves on the boards of Yuga Labs, The James Beard Foundation, The Black Economic Alliance, and New Story Charity, while also founding Lyons Wine.
Last week at the 2025 World Dairy Expo, we sat down with Jack Hippen, STgenetics Director of U.S. Sales and Marketing, who delves into the dynamic U.S. dairy market, discussing exponential growth in genetics through genomic testing, the significant impact of gender-sorted semen and the rise of Beef on Dairy. He also highlights the key challenges new genetics companies face, the importance of problem-solving and analytics in the industry, and STgenetics' focus on youth and global engagement.00:00 Introduction and Guest Introduction00:34 Current State of the U.S. Dairy Market02:17 Challenges for New Genetics Companies03:31 Keys to Success in the Dairy Industry04:17 Developing the Team at STgenetics®05:00 STgenetics®' Unique Sales Approach05:52 Global Symposium and Future Opportunities08:03 Opportunities and Commitment to Youth10:13 Conclusion and Farewell
On this episode of The Latinx Chronicles with Hip and Erika, we're excited to welcome Jason P. Riviero, a national voice for innovation, leadership, and Latino empowerment.Jason currently serves at AIVOWX, where he's helping shape the future of AI, real estate, and community-driven technology. With over 20 years of experience, he has led multicultural initiatives for Fortune 500 companies, including Toyota, Procter & Gamble, Macy's, and Big Lots, and later became the National Director of Growth Markets and Industry Relations at Realogy.As a proud Latino leader, Jason has built a career centered on breaking barriers, creating opportunities, and championing diversity at every level of the business. He's active on national boards, a frequent speaker, and a trusted advisor on the intersection of culture, technology, and community.In today's conversation, we'll dive into his journey, the lessons he's learned, and how he's using his platform to open doors for the next generation of Latino leaders.
Grant and Erin Stahler are the inspiring husband-and-wife co-founders of Stahler Services, a premium restroom and shower trailer rental company. Starting with a single trailer after college, they have disrupted a traditional industry by providing hospitality-level service and a product often described as a "hotel bathroom on wheels." Guided by their values and a passion for entrepreneurship, they've grown their family-run business across multiple states. The Stahlers are also the creators of Stahler Leads, an innovative online marketplace designed to help other vendors in the sanitation space grow their businesses by connecting them with qualified customers.SHOW SUMMARYIn this episode, host Jonathan Goldhill chats with Grant and Erin Stahler about their incredible journey of transforming the portable sanitation industry. Grant shares the origin story of starting the business right out of college and how he and Erin joined forces to scale it with a commitment to quality and service. We explore how they innovated a commodity product into a premium experience, the systems they've used to scale effectively, and the genesis of their second company, Stahler Leads. Grant and Erin also offer an open and honest look at the dynamics of running a business as a married couple and how their faith serves as the foundational core for their leadership, culture, and life balance.KEY TAKEAWAYSInnovating a Commodity: The Stahlers elevated the standard porta-potty into a premium experience with amenities like flushing toilets, running hot water, A/C, heating, and Bluetooth sound systems, effectively creating a new market category.Values-Driven Leadership: Their faith is the "core of everything." They strive to run their business "like Jesus would," which informs everything from their company culture and customer service to maintaining perspective and life balance.The Dynamics of a Couple in Business: Erin shares that success as a married couple in business requires acknowledging the ups and downs, communicating openly, and finding a flexible balance that works for them, rather than enforcing rigid rules.From Internal Problem to New Venture: After spending over a million dollars on Google Ads and finding most leads were outside their service area, they created Stahler Leads—a marketplace to sell those leads to other vendors, turning a marketing challenge into a new revenue stream.Building to Sell, But Inspired to Hold: While they use the "build to sell" framework to ensure the business is systemized and valuable, their true inspiration comes from legacy companies like Chick-fil-A, focusing on long-term growth and value creation over decades.Scaling with Intention: The Stahlers have intentionally scaled using systems like the Entrepreneurial Operating System (EOS), software like HubSpot and Smartsheets, and a commitment to embedding their core values across all locations to maintain quality and culture.QUOTES"We really want to be that rising tide that lifts all ships within our industry.""We want to do this business like Jesus would. So we want to own it like Jesus would and just manage like Jesus would.""Anything that you do, there's going to be some low moments and some hard things that you're gonna have to talk through, whether that's like purely a coworker or a coworker who happens to be your spouse.""If we're gonna have a business, we wanna do it right and we wanna keep building it.""Such a basic thing. But also it, it's so different than the standard plastic porta-potty."Connect and learn more about Grant & Erin Stahler:Grant Stahler's LinkedIn: https://www.linkedin.com/in/grant-stahla/ Erin Stahler's LinkedIn: https://www.linkedin.com/in/erinstahla/If you enjoyed today's episode, please subscribe, review, and share with a friend who would benefit from the message. If you're interested in picking up a copy of Jonathan Goldhill's book, Disruptive Successor, go to the website at www.DisruptiveSuccessor.com Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Most leaders think their job is to keep the peace. But when everyone agrees, no one is really thinking. In this episode, Allison Dunn reveals how an obsession with harmony leads to mediocrity, stalled innovation, and poor adaptation. She introduces the concept of Productive Conflict—the art of using structured, intentional tension to challenge assumptions, sharpen ideas, and unlock breakthrough solutions.What you'll learn in this episode:The hidden dangers of fake harmony and “performative collaboration”Why comfort is the enemy of growthThe three key differences between toxic conflict and productive conflictThree strategies to build productive conflict into your team: Devil's Advocate Protocol, Constructive Dissent Framework, and Tension InvitationA real-world case study of how a stalled product team reignited success through structured disagreementIf you've ever wondered why your “like family” team isn't innovating, this episode is your playbook for making conflict work for you, not against you.
This week, Leisa Fox and EOS Implementer Loraine Hardin reflect on three significant events that highlight the momentum of Iowa's business and manufacturing community: the Traction Table, the CBJ Manufacturing Conference, and the Manufacturing Masterminds tour at Seneca Foundry. Together, they explore the common challenges companies are facing—from workforce transitions to economic pressures—and the EOS tools and leadership strategies that are helping them adapt. Listeners will also hear behind-the-scenes stories from the Seneca Foundry tour, including the molten metal demonstration, advances in automation, and a focus on culture and succession. With themes of innovation, resilience, and leadership woven throughout, this episode offers valuable takeaways for anyone looking to strengthen their business and gain fresh perspectives on Iowa's manufacturing future. Find this show on your favorite app: https://iowapodcast.com/loraine-hardin
In this episode, I sit down with Carlos Roman, co-founder and Vice President of Aesthetic Management Partners (AMP)—a game-changing company bringing cutting-edge technology and strategic business solutions to the aesthetic industry. Carlos shares how AMP is bridging the gap between clinical results and business success, empowering medspas, clinics, and estheticians to thrive with smart tools, science-backed devices, and strong support.
VentureFuel's Visionary of the Year is an honor voted on by peers in corporate innovation for the change agent who seizes new opportunities that drive outsized results. This year's winner, Charlotte Newman, is the former Global Head of Underrepresented Founder and Investor Startup Business Development at AWS, former founder, and a passionate advocate in the Senate and US House of Representatives for diversity, equity, and inclusion, driving initiatives that empower marginalized entrepreneurs worldwide. Join us to hear her inspiring journey and insights on transforming the innovation ecosystem through collaboration and access.
Struggling to turn digital ambition into real-world value? In this episode, we reveal a 10-step strategic framework to help corporate leaders, managers, and consultants master enterprise-scale digital transformation. From assessing digital capabilities to mapping transformation roadmaps and building compelling business cases, you'll learn how to lead with clarity and confidence. Gain practical insights and tools rooted in the Digital Capability Framework (DCF) and BTM² methodology.
Innovation, leadership, and good old-fashioned Southern hospitality that's what you'll find in this episode of This Week in Louisiana Agriculture. This week, we dive into the cutting-edge technology making waves in crawfish ponds, check in on the start of the 2025 Louisiana Legislative Session, and get an update on the latest tariff developments. We also take you behind the scenes of the Young Farmers & Ranchers Livestock Show and a Kentucky beef tour through Louisiana. Plus, we kick off our Road to Leadership series with LFB President Richard Fontenot and wrap it all up with goat milk, baby goats, and a lot of heart in Feasting on Agriculture. Catch all that and more in our latest episode!Show NotesLearn more about the LSU AgCenter's Water Analysis Vessel Program View photos from the 2025 Louisiana Farm Bureau YF&R Livestock ShowSign up for Voter VoiceListen to the Understanding Tariff's Impact on Agriculture podcast Read more from this week's Feasting on Agriculture — From Pasture to Plate: The Udderly Delightful World of Dairy Goats and Goat Cheese at Circle M Farms- Southern Maids DairyWatch the show at twilatv.org
On this encore episode, I sit down with a colleague from back in my work on the brand side, Craig Baxter, Group President of Techtronic Industries Canada Inc., part of a global 13 billion dollar powerhouse tool house of brands that includes Milwaukee, Ryobi, andHoover. In a wide-ranging and engaging conversation, Craig talks about radical innovation, retail go-to-market strategy, leadership for growth, and the epic come-from-behind marketplace win for his Milwaukee brand of power tools as the sixth horse in a five-horse race. About CraigSixteen years ago, I was given the opportunity to become the president of TTi Canada; a world class leader in design, manufacturing, and marketing of power tools and accessories, outdoor product equipment and floor care for consumers, professional and industrial users in the home improvement, repair, and construction industries.Since then, I have had the privilege of working alongside a team of outstanding performers who share the same belief in setting audacious goals and holding ourselves accountable to deliver those goals while continuing to cultivate a best in class working environment.Along with our unrelenting strategic focus on powerful brands, innovative products, operational excellence, and exceptional people, we strive to continuously build upon a corporate culture where our employees can realize more and more of their abundant potential. What inspires me, is seeing people striving to do great work and growing into the best version of themselves. By continuously improving our culture through all of our success we have further leveraged our biggest differentiator as a company, and that is something I am very proud of.“Show class, have pride, and display character. And if you do, winning takes care of itself” – Bear Bryant Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fifth year in a row, the National Retail Federation has designated Michael as on their Top Retail Voices for 2025, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.
Cara Bognar is the Founder of Top Tier Lessons, a sports technology platform that connects collegiate student athletes with parents looking for sports lessons for their children. She's an athlete herself, as a former team captain for Illini Swimming & Diving, and graduated from UIUC with dual degrees in Bioengineering and Innovation Leadership and Engineering Entrepreneurship (ILEE).Cara's LinkedIn- https://www.linkedin.com/in/carabognar/Top Tier Lessons- https://www.toptierlessons.com/VISIT http://researchpark.illinois.edu/podcast/ for our entire catalog of episodes.
Using Innovation and Leadership to Make a Difference in Education. About Francis Q. Hoan Francis Q. Hoang is a veteran, entrepreneur, and technology innovator who has been a founding team member of companies generating over $600 million in combined sales and employing more than 1,200 professionals across AI, law, aerospace, defense, and government services. With over a decade of expertise in building and integrating innovative technologies, Francis has enabled teams across industries to harness the transformative potential of AI and frontier tech. With 20+ years of national security experience, Francis has served in every branch of the U.S. Government. He was appointed by President George W. Bush as Associate White House Counsel and Special Assistant to the President and later deployed as the Executive Officer of a U.S. Army Special Forces Company during combat operations in Southeast Afghanistan. His distinguished career includes serving as Deputy Chief of Police and SWAT Commander at Fort Leavenworth, Kansas, and clerking for Judge Thomas Griffith on the U.S. Court of Appeals for the D.C. Circuit. A graduate of West Point (top 1% of his class), Washburn University (Master's in Criminal Justice), and Georgetown University Law Center (magna cum laude), Francis has also completed Ranger School and passed the CPA exam. His leadership extends to chairing the board of Allied Airlift 21 and co-organizing the Afghanistan Departure Group, which facilitated the first U.S. private charter evacuation flight from Afghanistan after the military withdrawal. Francis has served on numerous boards, including MAG Aerospace, Marymount University, and the Vietnam Veterans Memorial Fund, and his insights have been featured in the Wall Street Journal. Proudly hailing from Tumwater, Washington, Francis speaks regularly on innovation, leadership, and service. LinkedIn: https://www.linkedin.com/in/franceqhoang/ Resources https://boodlebox.ai/ John Mikton on Social Media LinkedIn: https://www.linkedin.com/in/jmikton/ Twitter: https://twitter.com/jmikton Web: beyonddigital.org Dan Taylor on social media: LinkedIn: https://www.linkedin.com/in/appsevents Twitter: https://twitter.com/appdkt Web: www.appsevents.com Listen on: iTunes / Podbean / Stitcher / Spotify / YouTube Would you like to have a free 1 month trial of the new Google Workspace Plus (formerly G Suite Enterprise for Education)? Just fill out this form and we'll get you set up bit.ly/GSEFE-Trial
Join us as we explore the essence of innovation with Dave Martin, founder of 280 Capital Partners. From Silicon Valley's most groundbreaking technologies to the leadership qualities that drive innovation, discover how to transform your business and stay ahead in a rapidly changing world.------------------------------------------------------------Episode Guide:0:00 - Intro0:47 - What is Innovation?1:15 - Recipe for Innovation2:41 - IBM's Innovation Legacy3:47 - Leadership in Innovation4:10 - Entrepreneurship and Innovation6:48 - Intel's Microprocessor Revolution10:28 - Apple's iPhone Innovation12:44 - Amazon's Retail Revolution14:10 - AI and Future Innovation27:49 - Government and Innovation32:00 - Advice for Innovators------------------------------------------------------------Dave Martin, founder and managing director of 280 Capital Partners, is a Silicon Valley entrepreneur. He has been CEO Leader of four information technology (IT) companies and a strategic advisor and/or executive chairman for dozens of other IT companies, where he coached hundreds of CEOs, executive leaders, and members of the board of directors. His coaching focuses on how to apply more effective thinking to a company's leadership and strategic direction. He has coached in the same capacity as an officer or board member for non-profit industry associations and educational institutions. He received a BSE degree from Princeton University, where he also started and lettered on the varsity football and baseball teams. It was as a freshman at Princeton that he first developed the MegaCept thinking process. After graduating, he joined IBM, where he became knowledgeable in computer science and began his career in IT. Davie has led or advised many technology companies. More about our guest:LinkedIn: Dave MartinCompany: 280 Capital PartnersBook: Mega ThinkingOUTLAST Consulting offers professional development and strategic advisory services in the areas of innovation and diversity management
The future of business transformation lies in how well companies equip their workforce to adapt and innovate. In this episode, we explore how AI-powered Learning & Development (L&D) strategies can close skill gaps, drive productivity, and turn L&D into a growth engine. Discover how adaptive learning models, predictive analytics, and AI-driven leadership development reshape business success. Don't miss these actionable insights for leaders, managers, and consultants. Tune in and future-proof your organisation today!
In this episode, Jeff has an insightful conversation with Tiffany Taylor, a dynamic leader with extensive experience in education and the public sector. Tiffany discusses her journey, the mission of ASU GSV Summit, and the critical role of access and innovation in education. Explore themes of collaboration, innovation, and the future of education with insights from one of the industry's influential voices.
Send us a textIn this episode of UX Leadership by Design, Mark Baldino talks with Dave Seligsohn, founder of A2O Consulting, about creating a culture of innovation and driving business growth. Drawing from his rich background in education and leadership, Dave shares insights into the challenges small businesses face, such as breaking revenue ceilings, optimizing operations, and achieving growth. He highlights the importance of fostering innovation through intentional processes, forming dedicated teams, and leveraging data-driven decision-making. The conversation offers practical strategies for establishing an innovation pipeline, validating ideas, and navigating organizational challenges, making it an invaluable guide for leaders and entrepreneurs.Key TakeawaysThe Cycle of Innovation – Effective innovation is intentional and embedded into company culture, driven by an innovation team tasked with surfacing, testing, and implementing ideas.Breaking Revenue Ceilings – Small businesses often face growth plateaus due to overreliance on founders; collaboration, delegation, and external advisors can help overcome these challenges.Prevention Over Cure – Leaders should prioritize continuous innovation to avoid desperation-driven solutions during crises.Structured Idea Validation – A systematic approach to market validation, involving customer feedback and financial analysis, reduces risk and ensures alignment with business goals.Leadership's Role in Innovation – Leadership should sponsor and support innovation initiatives, but remain hands-off during idea generation to encourage creativity.The Power of Data in Decision-Making – Businesses must identify and focus on the most relevant data points to track progress and ensure operational efficiency.Overcoming Fear of Change – Allocating budget and fostering openness to new ideas are critical to embracing innovation as a business growth driver.Resources & LinksConnect with Dave Seligsohn on LinkedIn Connect with Mark on LinkedIn Fuzzy Math - B2B & Enterprise UX Design Consultancy
Navigating the complex regulatory landscape between China and the U.S., Peter Huntsman, CEO of Huntsman Corporation, sheds light on the critical challenges and opportunities within the global chemical industry. Host Victoria Meyer sits down with Peter to discuss the fast-paced approval processes in China compared to the stringent regulations in the U.S., the long-term perspective needed for investments in this industry, and the impact of public detachment from the industrial origins of chemical products. Peter also delves into the intricacies of operating in the European market, influenced by anti-manufacturing policies and geopolitical tensions, and discusses the necessary transformation strategies Huntsman Corporation has adopted over the past two decades. From the Huntsman family legacy to the pivotal role of smart carbon utilization, this episode uncovers the resilience and adaptability required to thrive in the ever-evolving chemical industry. Join us to learn more about these topics this week: Origin of Huntsman: From selling clam shell containers to supplying airplanes with materials The role of chemicals in the energy transition Regulatory challenges: chemical innovation approval delays Administration uncertainty, regulatory risk, and public perception of the chemical industry European regulation and impact Business Transformation: growing, selling, and changing businesses and aligning your organization Characteristics attributed to successful leadership Killer Quote: "Transformation isn't just a strategy; it's a necessity. The decisions we make today, in an ever-evolving regulatory landscape, will resonate for decades. It's not about chasing carbon neutrality—it's about being smart with carbon utilization and continually innovating for a smarter, more sustainable future." — Peter Huntsman, CEO of Huntsman Corporation Other links: Download: 10 Leadership Lessons for Chemical Executives Download: 7 Trends Shaping the Future of the Chemical Industry Subscribe to The Chemical Show on YouTube ***Don't miss an episode: Subscribe to The Chemical Show on your favorite podcast player. ***Like what you hear? Leave a rating and review.***Want more insights? Sign up for our email list at https://www.thechemicalshow.com Thank you to our sponsors: Celebrating 40 years, the World Petrochemical Conference by S&P Global is the most prestigious global industry gathering for chemical innovation, insight, and collaboration. WPC has a rich history of providing unmatched market intelligence and convening top industry leaders and influential thinkers to discuss the solutions that will unlock pathways for growth and transformation. Join us in Houston, TX, March 17-21, 2025, to commemorate our 40th Anniversary! Visit their website to learn more.Transforming data into decisions with GenAI precision Access the breadth and depth of ICIS intelligence Fast, reliable answers to your market questionsInsights your way – from summaries to detailed reports Ask ICIS, your AI assistantVisit ICIS.com/ask
Join Nicolai Tangen in conversation with Julie Sweet, CEO and Chair of Accenture. In this engaging discussion, Sweet shares insights into leading one of the world's largest professional services companies with over 700,000 employees. She reveals how Accenture helps companies navigate digital transformation and AI adoption, discusses the importance of continuous learning, and explains her leadership philosophy of combining excellence, confidence, and humility. Sweet also offers valuable perspectives on effective communication through storytelling and shares personal insights from her journey from lawyer to CEO. Tune in!In Good Company is hosted by Nicolai Tangen, CEO of Norges Bank Investment Management. New full episodes every Wednesday, and don't miss our Highlight episodes every Friday.The production team for this episode includes Isabelle Karlsson and PLAN-B's Niklas Figenschau Johansen, Sebastian Langvik-Hansen and Pål Huuse. Background research was conducted by Isabelle Karlsson.Watch the episode on YouTube: Norges Bank Investment Management - YouTubeWant to learn more about the fund? The fund | Norges Bank Investment Management (nbim.no)Follow Nicolai Tangen on LinkedIn: Nicolai Tangen | LinkedInFollow NBIM on LinkedIn: Norges Bank Investment Management: Administrator for bedriftsside | LinkedInFollow NBIM on Instagram: Explore Norges Bank Investment Management on Instagram Hosted on Acast. See acast.com/privacy for more information.
We dive deep into:Identifying burnout symptoms and their impact on productivity.Practical stress management techniques and mindset shifts.The importance of emotional intelligence and self-leadership for sustained success.Balancing innovation pressure with personal well-being.How leaders can build healthier, more productive work cultures.Connect with Victoria: http://svexecutive.academy/servicesChapters:00:00 – Introduction to Victoria Mensch02:00 – Defining Burnout: Causes and Symptoms05:30 – Victoria's Personal Experience with Burnout08:45 – The Psychology Behind Chronic Stress12:00 – Leadership and Burnout Prevention Strategies15:30 – The Role of Emotional Intelligence in Leadership18:45 – Tools for Managing Stress and Work-Life Balance22:00 – How to Build a Healthy Workplace Culture24:30 – Final Insights and Where to Find VictoriaFinal thoughts:✅ Enjoyed the insights? Don't forget to like, comment, and subscribe for more expert interviews that will help you grow your brand and business. Share this episode with fellow entrepreneurs and tag us! You can also catch the full episode on Spotify and YouTube. Connect with me on:All my linksBecome a guestSign up for RiversideGet Descript #DigitalMarketing #Branding #PersonalBranding #MarketingInsights #SocialMediaStrategy
In this episode of Innovation Leadership, Deciduous CEO Robin Mansukhani discusses how their company is working on harnessing the immune system to treat diseases of aging. Robin explains the concept of senescent cells and how their accumulation can lead to various age-related diseases such as pulmonary fibrosis, type 2 diabetes, and even dementias. He also shares insights on the potential of longevity therapeutics to revolutionize medicine by targeting multiple indications simultaneously. Learn more about your ad choices. Visit megaphone.fm/adchoices
Our guest in this episode is Danny Nathan, founder and CEO of Apollo 21, a prominent voice in the innovation and product design space. With a focus on helping organisations navigate the complexities of innovation, Danny shares his insights on fostering creativity and agility in both startups and large corporations. He emphasizes the importance of adding value for customers while ensuring business sustainability.Key points discussed include:The Dual Value Equation: Innovation should focus on both customer value and business viability.Startups vs. Large Organisations: Different approaches to innovation based on operational realities and flexibility.Creating a Culture of Innovation: Leadership's role in fostering an environment where experimentation and learning from failure are encouraged.Listen to the podcast to find out more.
Dr. Jeff D. Standridge helps organizations and their leaders generate sustained results in the areas of innovation, strategy, profit growth, organizational effectiveness and leadership. Formerly a Vice President for Acxiom Corporation, he has led established and startup businesses in North & South America, Europe, Asia and the Middle East. Jeff serves as Managing Director for the Conductor, Co-founder of Cadron Capital Partners, and teaches Entrepreneurial Finance & Innovation Leadership in the College of Business at the University of Central Arkansas. Dr. Standridge has been an invited speaker, trainer, and consultant for numerous companies, institutions, and organizations across five continents. He is also a two-time best-selling author of “The Innovator's Field Guide: Accelerators for Entrepreneurs, Innovators & Change Agents” and “The Top Performer's Field Guide: Catalysts for Leaders, Innovators & All Who Aspire to Be.” Listen to this insightful RIA episode with Dr. Jeff Standridge about the power of planned change. Here is what to expect on this week's show: - How using tailored systems can help companies achieve sustained strategic growth. - Why organization discipline is a key challenge for many companies. - How decision frameworks help business owners avoid distractions and focus on growth. - Why Innovation Junkie isn't just a consulting firm. - How the firm specializes in knowledge-based, scalable businesses in tech, biotech, healthcare, and advanced manufacturing. Connect with Jeff: Links Mentioned: https://innovationjunkie.com/ https://jeffstandridge.com/ Instagram: @innovationpartners @jeff_standridge Facebook: facebook.com/innovationjunkie facebook.com/JSInnovationPartners LinkedIn: linkedin.com/company/innovation-junkie linkedin.com/in/jeffstandridge Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode of Innovation Leadership, Jess Larson converses with Sergey Jakimov, the founding partner and managing partner of LongeVC, a venture capital firm specializing in early-stage biotech and longevity startups. Sergey delves into the intricacies of longevity investments, the revolutionary role of AI in drug discovery, and the societal shift towards preventative healthcare. Learn how LongeVC is navigating the complex landscape of age-related diseases and discover why now is a critical moment for longevity science. Learn more about your ad choices. Visit megaphone.fm/adchoices