Podcasts about univar solutions

In this episode, we sit down with Jacob Givens—actor, social media influencer, and Director of Promotion & Marketing at Biofriendly —to explore the intersection of Alternative Music and Alternative Fuels. With over 500,000 followers across TikTok, Instagram, and YouTube, Jacob has built a loyal audience by blending nostalgic 90s music content with a passion for environmental change. We dive into: How Jacob uses music to connect generations and promote green messaging The science and mission behind Green Plus®, Biofriendly's fuel additive The evolving role of  regulation, and innovation in the clean energy space Whether you're a fan of flannel shirts or fuel efficiency, this episode hits all the right notes. 02:20 Alternative Music -Quiz Time!08:00 Viral meets Chemistry with Jacob Givens12:15 Collaboration Between Univar and Biofriendly13:19  Biofriendly Mission15:43 Global Sustainability Trends19:50 The Role of Regulation in Shaping Subsidies20:50 Today's Environmental Concerns22:43 Impact of Tariffs23:39 One final TakeawayVisit Univar Solutionshttps://www.univarsolutions.comSubscribe to the Smart Acids YouTube Channel https://www.youtube.com/@TheSmartAcidsVisit Biofriendlyhttps://biofriendly.com/Subscribe and Follow Jacob Givens at:YouTubehttps://www.youtube.com/@JacobGivensTikTokhttps://www.tiktok.com/@thejacobgivensFacebookhttps://www.facebook.com/thejacobgivensXhttps://x.com/jacobgivensSmart Acids™ is the source for product insights and current market moves related to chemical and specialty ingredient distribution—breaking it all down one boron at a time. Join hosts Andy Erickson and Chris Ernst for straightforward and honest chat that speaks to the why behind pricing and supply, delivered in a smart, fun and entertaining way. Smart Acids is the winner of a B2 Silver Award, a top national recognition among leading global brands and marketers in B2B.About the hosts: Andy Erickson, senior director of product marketing for essential chemicals, and Chris Ernst, senior director of product marketing for solvents, converse with guests from chemistry and specialty ingredient backgrounds who are keyed in to manufacturing and markets across industries.Univar Solutions is a leading global specialty chemical and ingredient distributor representing a premier portfolio from the world's leading producers, and helping to keep communities healthy, fed, clean and safe. With the industry's largest private transportation fleet and technical sales force, unparalleled logistics know-how, deep market and regulatory knowledge, formulation and recipe development, and leading digital tools, we offer tailored solutions and value-added services to a wide range of markets, industries and applications.

Women in Chemical's interviews, Val Mosher, Senior Manager, Program Management at Univar Solutions for Woman of the Week 5/12/2025.

Join hosts Andy and Chris as they dive into the complexities of tariffs and their impact on the chemical industry in this enlightening episode of the Smart Acids Podcast. Featuring expert insights from Dwayne Roark, VP of Corporate Affairs, Communications & Marketing at Univar Solutions, this episode explores historical tariff acts, current updates, and innovative strategies to navigate these challenges. Discover the best path forward for the industry and learn how we can stick together and thrive despite obstacles. Listen in for a discussion you won't want to miss!  02:44 Country Tariff Quiz: Does Dwayne know where the country is located or product the we most import from there?07:23 Dwayne Roark explains his professional background and career08:00 2025: The Year of the T's10:47 History of Tariff's14:21  The Tariff at Home Game - Key Terms17:07 What is going on in 2025?24:58 Is there an end in sight?29:33 Next steps for the Chemical Industry33:50 Timeline for North AmericaSmart Acids™ is the source for product insights and current market moves related to chemical and specialty ingredient distribution—breaking it all down one boron at a time. Join hosts Andy Erickson and Chris Ernst for straightforward and honest chat that speaks to the why behind pricing and supply, delivered in a smart, fun and entertaining way. Smart Acids is the winner of a B2 Silver Award, a top national recognition among leading global brands and marketers in B2B.About the hosts: Andy Erickson, senior director of product marketing for essential chemicals, and Chris Ernst, senior director of product marketing for solvents, converse with guests from chemistry and specialty ingredient backgrounds who are keyed in to manufacturing and markets across industries.Univar Solutions is a leading global specialty chemical and ingredient distributor representing a premier portfolio from the world's leading producers, and helping to keep communities healthy, fed, clean and safe. With the industry's largest private transportation fleet and technical sales force, unparalleled logistics know-how, deep market and regulatory knowledge, formulation and recipe development, and leading digital tools, we offer tailored solutions and value-added services to a wide range of markets, industries and applications.

Tune into this EASL Studio episode to learn about the role of PET imaging in Wilson's disease. Discover how PET advances understanding, supports treatment decisions, and enhances patient care in managing this rare liver disorder.Moderator: Debbie ShawcrossFaculty: Aftab Ala, Zoe Mariño and Thomas SandahlThis EASL Studio is supported by Orphalan and Univar Solutions.EASL has received no input from Orphalan or Univar Solutions with regards to the content of this programme.Related episodesS4E15: Diagnostic and therapeutic challenges in Wilson's diseaseS4E7: Genetics in adult liver disease – missed opportunities?All EASL Studio Podcasts are available on EASL Campus.

Central States Southeast and S v. Univar Solutions USA Inc.

In this episode, the Smart Acids hosts welcome Joe 'Sherlock' Holmes, Business Development Manager, Electronics. Joe gives us a glimpse into the world of semiconductors and paints a vivid picture of the industry's ecosystem. He'll also provide insights into how vital the right chemistry solutions are and why he is optimistic about what lies ahead for the chip industry. 01:03 Joe 'Sherlock' Holmes explains his professional background and career02:21 Chips quiz: Does Joe know chips?04:35 The semiconductor ecosystem05:30 CHIPS Act: Its correlation to industry growth, economic and national security07:33 Examining the low 2023 market and rebound potential 09:15 Key end markets and how they are changing10:55 Expected expansion and key industry players12:10 How chemistry solutions play a vital role in the semiconductor market14:20 Ready or not: Are chemical producers positioned to handle future growth? 16:28 FAQ: Why would purity requirements for electronics be more stringent than for pharma?19:27 How high-purity chemistries play into sustainability/circular economy21:00 Key takeaways: The history and future of the market, and its capacitySmart Acids™ is the source for product insights and current market moves related to chemical and specialty ingredient distribution—breaking it all down one boron at a time. Join hosts Andy Erickson and Chris Ernst for straightforward and honest chat that speaks to the why behind pricing and supply, delivered in a smart, fun and entertaining way. Smart Acids is the winner of a B2 Silver Award, a top national recognition among leading global brands and marketers in B2B.About the hosts: Andy Erickson, senior director of product marketing for essential chemicals, and Chris Ernst, senior director of product marketing for solvents, converse with guests from chemistry and specialty ingredient backgrounds who are keyed in to manufacturing and markets across industries.Univar Solutions is a leading global specialty chemical and ingredient distributor representing a premier portfolio from the world's leading producers, and helping to keep communities healthy, fed, clean and safe. With the industry's largest private transportation fleet and technical sales force, unparalleled logistics know-how, deep market and regulatory knowledge, formulation and recipe development, and leading digital tools, we offer tailored solutions and value-added services to a wide range of markets, industries and applications.

Smart Acids welcome back both Duane 'Papa Z' Ziolkoswki and Rick 'Ricky Lee' Roth.  In this special episode Duane and Rick provide a retrospective on each of their 40+ year careers, the distribution industry over time, what has changed and what has remained constant. 01:30 – Papa Z shows up in a suit and tie and turns the tables with a surprise quiz04:30 – Chemical distribution over time, including changes in distributor makeup, technical support and access, global connectedness07:11 – People and tech-related trends09:37 – Quiz: Rick ‘Ricky Lee' Roth gets tested on all things retirement12:12 – Rick's experience and backstory in the industry12:40 – Changes observed in the speed, communications and relationship-building within the industry15:15 – People and tech-related trends and what Rick wish he knew back whenSmart Acids™ is the source for product insights and current market moves related to chemical and specialty ingredient distribution—breaking it all down one boron at a time. Join hosts Andy Erickson and Chris Ernst for straightforward and honest chat that speaks to the why behind pricing and supply, delivered in a smart, fun and entertaining way. Smart Acids is the winner of a B2 Silver Award, a top national recognition among leading global brands and marketers in B2B.About the hosts: Andy Erickson, senior director of product marketing for essential chemicals, and Chris Ernst, senior director of product marketing for solvents, converse with guests from chemistry and specialty ingredient backgrounds who are keyed in to manufacturing and markets across industries.Univar Solutions is a leading global specialty chemical and ingredient distributor representing a premier portfolio from the world's leading producers, and helping to keep communities healthy, fed, clean and safe. With the industry's largest private transportation fleet and technical sales force, unparalleled logistics know-how, deep market and regulatory knowledge, formulation and recipe development, and leading digital tools, we offer tailored solutions and value-added services to a wide range of markets, industries and applications.

In a new twist for CMO Confidential, host Mike Linton moderates a panel for The Association of National Advertisers on Industry Thought Leadership.Unlock the secrets to collaborating with non-believers in marketing with insights from top CMOs and executives!

Learn about the alcohol market's ups and downs and gain valuable insights into what's ahead for IPA and ethanol.    The Smart Acids hosts welcome Duane "Papa Z" Ziolkowski, Product Director, Solvents for Univar Solutions. Listen as he explores the industry's latest market trends, including: Pricing fluctuationsChanging marketEnd-use evolution01:50 – Welcome back, Papa Z02:12 – Quiz: inventions that didn't exist before Duane's 40-year career04:40 – Fickle propylene, pricing roller coaster07:20 – Forward-looking view on propylene and IPA through 202409:05 – Ethanol market dynamics10:36 – Synthetic market flux11:46 – End market applications, impact of weight-loss drug surge12:28 – Clean label demands and the return of ethanolSmart Acids™ is the source for product insights and current market moves related to chemical and specialty ingredient distribution—breaking it all down one boron at a time. Join hosts Andy Erickson and Chris Ernst for straightforward and honest chat that speaks to the why behind pricing and supply, delivered in a smart, fun and entertaining way. Smart Acids is the winner of a B2 Silver Award, a top national recognition among leading global brands and marketers in B2B.About the hosts: Andy Erickson, senior director of product marketing for essential chemicals, and Chris Ernst, senior director of product marketing for solvents, converse with guests from chemistry and specialty ingredient backgrounds who are keyed in to manufacturing and markets across industries.Univar Solutions is a leading global specialty chemical and ingredient distributor representing a premier portfolio from the world's leading producers, and helping to keep communities healthy, fed, clean and safe. With the industry's largest private transportation fleet and technical sales force, unparalleled logistics know-how, deep market and regulatory knowledge, formulation and recipe development, and leading digital tools, we offer tailored solutions and value-added services to a wide range of markets, industries and applications.

Univar Solutions, leader nella distribuzione su scala mondiale di soluzioni per le aziende alimentari che utilizzano ingredienti speciali e prodotti chimici, e Ingredion Incorporated, leader a livello internazionale nell'innovazione e nella fornitura di soluzioni ingredientistiche speciali, hanno annunciato un significativo ampliamento del proprio mercato nel settore food & beverage con la distribuzione in paesi come la Germania, l'Italia e la Svizzera. I due partner strategici, che vantano una partnership ultradecennale, collaborano da oltre 30 anni nelle aree EMEA (Europa, Medio Oriente e Africa), fornendo amidi, proteine vegetali e dolcificanti. Univar Solutions e PureCircle™, società di proprietà di Ingredion, lavorano in sinergia anche per la fornitura di modificatori del sapore e dolcificanti a base di stevia, offrendo alle industrie alimentari innovative soluzioni per ridurre il contenuto di zucchero. 

"Self Advocacy: A Guide to Getting What You Want & Need".  Self-advocacy isn't selfish—it's essential. Practicing self-advocacy allows you to recognize your worth, assert your value, and navigate your career and personal journey with confidence. By advocating for yourself, you create a positive impact on your career, organization, and personal well-being.  We've partnered with Dow to produce this empowering panel discussion that promises to be a turning point in how you view and practice self-advocacy in both personal and professional realms. This event is more than a conversation; it's a call to action for women in the chemical industry to embrace their power, advocate for their needs, and redefine what it means to be a leader.Participants will leave the panel with the practical tools, newfound confidence, and a strategic mindset, ready to conquer professional challenges and achieve remarkable outcomes. Don't miss this transformative opportunity for personal and professional growth! Panelists include:Margherita Fontana – Commercial Director, DOW EMEAI Lucy Kallin – Executive Director EMEA, Catalyst Damla Alışan– CEO at Alışan Logistic  Morgan Dart - Production Manager, Caprolactam Technology at BASFThis event was moderated by Amelia Greene - Global Product Manager at Wego Chemical Group and Executive Director of Women in Chemicals.Remember, self-advocacy isn't just about you—it's about creating positive change and redefining leadership.This event was sponsored by Univar Solutions.

What's the current state of our global supply chain and what's driving costs, efficiencies and risk to the maritime shipping network?  The Smart Acids return to navigate what's happening at sea with Jeff “Starbuck” Dixon, Director of International Trade Services for Univar Solutions. Listen now as Dixon discusses how carriers are withstanding disruptions such as the Baltimore Key Bridge incident, how the supply chain is impacted by geopolitical factors, climate change and associated regulations, artificial intelligence, and more.3:10 - Bonus game: Chris and Andy put Jeff to the test on all things related to ships!5:46 - Baltimore Port recovery6:50 - Geopolitical impacts on shipping8:09 - "China Plus One" logistics and commodities8:40 - Shifting sourcing in international supply chain9:09 - Environmental and climate impacts + alternative fuels10:38 - Regulatory perspective and carbon taxes12:00 - Cybersecurity safety and risk + port automationSmart Acids™ is the source for product insights and current market moves related to chemical and specialty ingredient distribution—breaking it all down one boron at a time. Join hosts Andy Erickson and Chris Ernst for straightforward and honest chat that speaks to the why behind pricing and supply, delivered in a smart, fun and entertaining way. Smart Acids is the winner of a B2 Silver Award, a top national recognition among leading global brands and marketers in B2B.About the hosts: Andy Erickson, senior director of product marketing for essential chemicals, and Chris Ernst, senior director of product marketing for solvents, converse with guests from chemistry and specialty ingredient backgrounds who are keyed in to manufacturing and markets across industries.Univar Solutions is a leading global specialty chemical and ingredient distributor representing a premier portfolio from the world's leading producers, and helping to keep communities healthy, fed, clean and safe. With the industry's largest private transportation fleet and technical sales force, unparalleled logistics know-how, deep market and regulatory knowledge, formulation and recipe development, and leading digital tools, we offer tailored solutions and value-added services to a wide range of markets, industries and applications.

Reflecting on what sparked their interest in chemistry and led them to a career in the chemical industry, Chemical Educational Foundation (CEF) board members, Joyce Marshall Johnson of Univar Solutions, Rene Whigham of Olin Corporation, and Jennifer Jewson of LyondellBasell, join host Victoria Meyer to discuss their diverse journeys into the chemical industry, the importance of engaging students early in STEM fields, and the impact of CEF's "You Be the Chemist Challenge." Highlighting the significance of mentorship, fosters an insightful conversation about diversifying the chemical workforce, and emphasizes the crucial role of early education in inspiring future generations to pursue careers in chemistry and STEM.** We invite you to join the 20th Annual You Be The Chemical Celebration on June 9 & 10 in Houston, Texas.   Learn more and purchase your tickets here: CEF You Be The Chemist **Listen to this episode to find out:Career paths and inspiration in chemistryThe importance of mentors in navigating a career in the chemical industryEncouraging women to pursue careers in the chemical industryPromoting awareness about diverse career paths within the chemical industryThe important role of early engagement in chemistry and STEM educationCEF”s You Be The Chemical ChallengeKiller quote: "Tomorrow's workforce is incredibly important now, more than ever. We have to invest in tomorrow's workforce. We won't be successful without it." - Jennifer Jewson***Don't miss an episode: Subscribe to The Chemical Show on your favorite podcast player. ***Like what you hear? Leave a rating and review.***Want more insights? Sign up for our email list at https://www.thechemicalshow.com Wondering how we produce our podcast?We use Transistor to publish our podcast. Check it out here: https://transistor.fm/?via=victoriaWe use CastMagic.io to create ShowNotes, Newsletters, Social Media posts and more. Check it out here: https://get.castmagic.io/ean5etivmzi1We use Descript to edit and transcribe each podcast episode. Follow this link to learn more: https://get.descript.com/j0hyfup4gm0t

Exploring strategies that foster a culture of success for women in the chemical industry, host Victoria Meyer shares insights from previous guests on The Chemical Show. Victoria explores women's perspectives on business leadership and culture in the chemical industry.  In this episode, Victoria features discussions on practical strategies for building diversity, such as focusing on inclusion, establishing early connections with universities, and creating mentorship programs. Emphasizing the importance of recognizing and leveraging the unique skills of individuals, Victoria shares more about how to promote empathy in the innovation process, and create a workplace culture that supports collaboration and customer satisfaction. The diverse experiences and insights shared by the speakers provide valuable perspectives on shaping a successful and inclusive future for women in the chemical industry.Laying the foundation for early STEM engagement for girlsAddressing the challenges of diversity in the chemical industryEngaging universities and creating support through mentorship programsRecognizing and utilizing transferable skillsUtilizing empathy in innovationEmphasizing the importance of collaboration and being part of the wholeStressing the importance of customer alignment ***Don't miss an episode: Subscribe to The Chemical Show on your favorite podcast player. ***Like what you hear? Leave a rating and review.***Want more insights? Sign up for our email list at https://www.thechemicalshow.com Additional Links:68. On Creating a Unique Culture, Digital Transformation, and Sustainability in the Chemical Industry with Jennifer McIntyre and Kelly Gilroy, Univar Solutions 75. How AdvanSix Is Winning The Market With Sarah Waller88. Building an Inclusive Culture with Dr. Lauran Star90. How CEPSA Uses Customer Insights Drive Transformation with Juliana Pantalena93. Creating a Robust Employee Value Proposition at Palmer Holland with Jaycie Bradshaw96. Increasing Demand of Biotechnology in Cleaning with Rashda Khan of Barentz111. Mitigating Risk in Chemicals Through Language Translation with Karen TkaczykWondering how we produce our podcast?We use Transistor to publish our podcast. Check it out here: https://transistor.fm/?via=victoriaWe use CastMagic.io to create ShowNotes, Newsletters, Social Media posts and more. Check it out here: https://get.castmagic.io/ean5etivmzi1

What's shaping the future of food and beverage markets? Chef Mike Haracz brings his corporate chef expertise to the Smart Acids table to discuss the innovative landscape of the food industry and culinary product development. Let's dig into top food trends of 2024, including cost engineering, manufacturing better-for-you products, and reformulating with wholesome, healthier ingredients for health and nutrition. As Smart Acids host Andy Erickson says, "give it a tasty! Bonus game: Do you know your dining table etiquette?Chef Mike Haracz is an R&D professional with more than 18 years of experience working for a variety of food manufacturers and major restaurant chains, and as a consultant.  He is currently the corporate chef and culinary development lead for Foodology by Univar Solutions and runs their culinary innovation center at The Hatchery Chicago. Smart Acids™ is the source for product insights and current market moves related to chemical and specialty ingredient distribution—breaking it all down one boron at a time. Join hosts Andy Erickson and Chris Ernst for straightforward and honest chat that speaks to the why behind pricing and supply, delivered in a smart, fun and entertaining way. Smart Acids is the winner of a B2 Silver Award, a top national recognition among leading global brands and marketers in B2B.About the hosts: Andy Erickson, senior director of product marketing for essential chemicals, and Chris Ernst, senior director of product marketing for solvents, converse with guests from chemistry and specialty ingredient backgrounds who are keyed in to manufacturing and markets across industries.Univar Solutions is a leading global specialty chemical and ingredient distributor representing a premier portfolio from the world's leading producers, and helping to keep communities healthy, fed, clean and safe. With the industry's largest private transportation fleet and technical sales force, unparalleled logistics know-how, deep market and regulatory knowledge, formulation and recipe development, and leading digital tools, we offer tailored solutions and value-added services to a wide range of markets, industries and applications.

Artificial intelligence (AI) can help chemical companies understand the impact of logistics events such as the Panama and Suez canal crises, as well as improve forecasting of demand and pricing. -          AI can help predict impact of events on demand patterns, allocate supply to different locations-          Univar Solutions uses AI to correlate weather patterns, customer order patterns to help forecast demand-          ICIS uses AI to inform scenarios for price and demand forecasting-          AI allows distribution customers create formulations more efficiently-          AI helps customers speed up vetting of customers and pricing-          AI can aid analysis of events such as the Panama Canal and Red Sea crises

"Everything in our world is chemistry and chemistry is everywhere in our lives," - David Allen Cole, CEO of the Science History InstituteThis episode is one for the history books. Smart Acids hosts Andy Erickson and Chris Ernst welcome "The Historian" David Allen Cole, CEO of the Science History Institute, to share stories and historical context around the perception of chemicals, areas of upcoming chemistry innovation, historical scares and advances within chemistry, and how the chemical industry's past informs our present as we innovate and solve for the future.  Bonus: Dwayne "The Rock" Roark, Univar Solutions VP Public Affairs, Government Relations and Communications, drops in (14:36) to school us on the Univar Solutions origin story as the organization approaches its 100-year anniversary with sharing our own history of innovation.Dive into more history at sciencehistory.orgSmart Acids™ is the source for product insights and current market moves related to chemical and specialty ingredient distribution—breaking it all down one boron at a time. Join hosts Andy Erickson and Chris Ernst for straightforward and honest chat that speaks to the why behind pricing and supply, delivered in a smart, fun and entertaining way. Smart Acids is the winner of a B2 Silver Award, a top national recognition among leading global brands and marketers in B2B.About the hosts: Andy Erickson, senior director of product marketing for essential chemicals, and Chris Ernst, senior director of product marketing for solvents, converse with guests from chemistry and specialty ingredient backgrounds who are keyed in to manufacturing and markets across industries.Univar Solutions is a leading global specialty chemical and ingredient distributor representing a premier portfolio from the world's leading producers, and helping to keep communities healthy, fed, clean and safe. With the industry's largest private transportation fleet and technical sales force, unparalleled logistics know-how, deep market and regulatory knowledge, formulation and recipe development, and leading digital tools, we offer tailored solutions and value-added services to a wide range of markets, industries and applications.

Join Lauren in an enlightening conversation with Sam Wegman, the VP of Customer Experience at Univar Solutions, as they explore the intricacies of B2B customer experience in the chemical distribution industry. Sam shares her innovative strategies for building a culture that revolves around the customer-centric culture, where every employee plays a critical role in enhancing customer experience. Learn how Univar Solutions transforms its approach to customer service, the importance of empowering employees, and the use of technology in creating seamless B2B interactions. Dive into this episode for a deeper understanding of how to revolutionize customer experience in your business. If you enjoyed this episode, please be sure to rate our show on Spotify and Apple Podcasts. Subscribe Now: https://www.youtube.com/@ExpertsofExperience?sub_confirmation=1  Imagine running your business with a trusted advisor who has your success top of mind. That's what it's like when you have a Salesforce Success Plan. With the right plan, Salesforce is with you through every stage of your journey — from onboarding, to realizing business outcomes, to driving efficient growth.Learn more about what's possible on the Salesforce success plan website: http://sfdc.co/SalesforceCustomerSuccess (00:00) Introduction to Sam Wegman and Univar Solutions(01:09) Sam's Journey in Customer Experience(03:41) The 'We Are All CX' Mantra and Its Impact(06:27) The Basics of Successful Customer Experience in B2B(10:11) Servicing Diverse Customer Segments(13:38) Leveraging Technology for Enhanced CX(18:56) Handling Customer Feedback and Detractors(21:01) Cultivating Cross-Functional Collaboration(24:36) Cultivating a Customer-Centric Culture(30:30) Business Impact of CX Initiatives(34:18) Predictive Analytics and AI in CX(37:38) Advice for CX Leaders

Smart Acids hosts Andy Erickson and Chris Ernst welcome Detroit native and BASF Strategic Customer Network Leader Jarrett "Hustle" Russell to share a global outlook about what's happening with production and demand across Europe, Asia-Pacific, and North America. Tune in for a chemical industry insider's take on potential challenges associated with economic recovery and the value of the producer/distributor relationship. BASF is a European multinational company and the largest chemical producer in the world, with headquarters located in Ludwigshafen, Germany.Smart Acids™ is the source for product insights and current market moves related to chemical and specialty ingredient distribution—breaking it all down one boron at a time. Join hosts Andy Erickson and Chris Ernst for straightforward and honest chat that speaks to the why behind pricing and supply, delivered in a smart, fun and entertaining way. Smart Acids is the winner of a B2 Silver Award, a top national recognition among leading global brands and marketers in B2B.About the hosts: Andy Erickson, senior director of product marketing for essential chemicals, and Chris Ernst, senior director of product marketing for solvents, converse with guests from chemistry and specialty ingredient backgrounds who are keyed in to manufacturing and markets across industries.Univar Solutions is a leading global specialty chemical and ingredient distributor representing a premier portfolio from the world's leading producers, and helping to keep communities healthy, fed, clean and safe. With the industry's largest private transportation fleet and technical sales force, unparalleled logistics know-how, deep market and regulatory knowledge, formulation and recipe development, and leading digital tools, we offer tailored solutions and value-added services to a wide range of markets, industries and applications.

Our inaugural conference, The Chemical Summit occurred October 24th - 25th, 2023 in The Woodlands, Texas. In this special edition of The Chemical Show, host Victoria Meyer shares highlights from the first day of the Summit which focused on thought leadership, building connections, and gaining insights in the chemical industry. Exploring the themes of transformation, sustainability, and ESG, speakers emphasized the need for personal and business transformation, the challenges of achieving sustainability goals, and the importance of continuous improvement in creating value. Join Victoria as she shares insights from industry leaders and encourages listeners to transform their businesses and embrace sustainability.Victoria Meyer shares more about the insights shared by industry leaders at The Chemical Summit, including:  The biggest challenges chemical companies face today If you want your business to transform, YOU as a leader need to transform. (Megan Gluth-Bohan, CEO of TRInternational on transformational leadership) True change takes decades.  The chemical industry will success in sustainability by evolution not revolution. (Brad Beauchamp, CEO of Carpenter Co., Evolution not Revolution: The Path to Sustainability)  The chemical industry is currently producing thousands of circular products, they're just not marketing them as circular. (Kelly Gilroy of Univar Solutions in The Path to Sustainability is Not (Only) Circular panel discussion) ESG investing only works when companies are creating profits and value (Jonas Oxgaard of McKinsey in The Path to Sustainability is Not (Only) Circular panel discussion) ESG is all about culture and value – your company culture and values (Terry Hill of Barentz in a Fireside Chat about ESG). Follow The Chemical Summit on LinkedIn for updates about this year and next year's events. https://www.linkedin.com/showcase/the-chemical-summit/***Don't miss an episode: Subscribe to The Chemical Show on your favorite podcast player. ***Like what you hear? Leave a rating and review.***Want more insights? Sign up for our email list at www.thechemicalshow.com. 

Smart Acids hosts Andy and Chris welcome Chris "The Foreman" McAfee, Senior Director of Energy Upstream at Univar Solutions, for a view on the oil and gas industry landscape, what's ahead for commodities, and the rising price per barrel. But first, see if an uncaffeinated Chris lives up to his Energy Director credentials when he takes the Smart Acids Energy Drink quiz.   4:58 – Energy sector breakdown: Upstream, Downstream, Midstream  5:43 – Energy market overview 6:53 – Oil & gas outlook  8:14 – Green energy movement and its impact on oil & gas industry 9:15 – Growing gas prices going forward and $200 oil barrels?Smart Acids™ is the source for product insights and current market moves related to chemical and specialty ingredient distribution—breaking it all down one boron at a time. Join hosts Andy Erickson and Chris Ernst for straightforward and honest chat that speaks to the why behind pricing and supply, delivered in a smart, fun and entertaining way. Smart Acids is the winner of a B2 Silver Award, a top national recognition among leading global brands and marketers in B2B.About the hosts: Andy Erickson, senior director of product marketing for essential chemicals, and Chris Ernst, senior director of product marketing for solvents, converse with guests from chemistry and specialty ingredient backgrounds who are keyed in to manufacturing and markets across industries.Univar Solutions is a leading global specialty chemical and ingredient distributor representing a premier portfolio from the world's leading producers, and helping to keep communities healthy, fed, clean and safe. With the industry's largest private transportation fleet and technical sales force, unparalleled logistics know-how, deep market and regulatory knowledge, formulation and recipe development, and leading digital tools, we offer tailored solutions and value-added services to a wide range of markets, industries and applications.

Smart Acids hosts Andy and Chris welcome back our resident expert of alcohol (the alcohol with two carbons, aka ethanol), Product Director Duane "Papa Z" Ziolkowski, for a quick rundown of the different classifications and regulatory requirements of ethanol products.1:33 - Differences among ethanol classifications 2:00 - Undenatured ethanol2:14 - Specially denatured alcohol 3:30 - Distilled spirits permit4:25 - Alcohol and Tobacco Tax and Trade Bureau (TTB.gov) and SDA formulations5:45 - How Univar Solutions can help you navigate this product market intelSmart Acids™ is the source for product insights and current market moves related to chemical and specialty ingredient distribution—breaking it all down one boron at a time. Join hosts Andy Erickson and Chris Ernst for straightforward and honest chat that speaks to the why behind pricing and supply, delivered in a smart, fun and entertaining way. Smart Acids is the winner of a B2 Silver Award, a top national recognition among leading global brands and marketers in B2B.About the hosts: Andy Erickson, senior director of product marketing for essential chemicals, and Chris Ernst, senior director of product marketing for solvents, converse with guests from chemistry and specialty ingredient backgrounds who are keyed in to manufacturing and markets across industries.Univar Solutions is a leading global specialty chemical and ingredient distributor representing a premier portfolio from the world's leading producers, and helping to keep communities healthy, fed, clean and safe. With the industry's largest private transportation fleet and technical sales force, unparalleled logistics know-how, deep market and regulatory knowledge, formulation and recipe development, and leading digital tools, we offer tailored solutions and value-added services to a wide range of markets, industries and applications.

With the growing trend towards sustainability and natural products, Aaron Lee, Global Vice President of Home Care and Industrial Cleaning for Univar Solutions, discusses the different segments of their business, highlighting the shift towards innovation in the post-pandemic world. Customers are increasingly looking for natural and sustainable alternatives in the home care space. There is a growing demand for multifunctional natural products, and customers are willing to pay a premium for them. In this episode of The Chemical Show, host Victoria Meyer invites Aaron, an industry expert and leader in the field of chemical distribution, to share insights into the different segments of their business, including home care, industrial and hospitality, and auto appearance. Victoria and Aaron discuss the challenges and opportunities for innovation in science during the pandemic. Aaron shares how Univar Solutions played a part in this story, especially with their home care and industrial cleaning team.Join us as Victoria and Aaron discuss the following topics this week: How the cleaning industry keeps the economy healthy, fed, clean, and safe The post pandemic shift to innovation in the cleaning industry Natural and bio-based products in the cleaning industry How the pandemic changed global consumer behaviors in home care, auto, and hospitality cleaning industries The quest to create more natural and sustainable products The role of chemical industry distribution now Victoria and Aaron discuss Univar Solutions' commitment to expanding their portfolio of sustainable and eco-friendly products, and how they work closely with customers and suppliers to develop innovative solutions. Aaron also sheds light on the evolving role of chemical distribution companies, where they not only provide logistics but also play a crucial role in driving innovation. Tune in to gain valuable insights into the declining hospitality industry, the importance of sustainability, and the future of chemical distribution in the cleaning industry.***Don't miss an episode: Subscribe to The Chemical Show on your favorite podcast player. ***Like what you hear?   Leave a rating and review.***Want more insights? Sign up for our email list at www.thechemicalshow.com. 

Returning guest Duane "Papa Z" Ziolkowski, product director at Univar Solutions, talks about all things ethanol, including its changing landscape, the role of imports and non-GMO, and how this essential – and circular – product moves from fuel to industrial to beverage and food-grade alcohols. Tune in for product insights and test your musical knowledge as we go through the changes. Smart Acids™ is the source for product insights and current market moves related to chemical and specialty ingredient distribution—breaking it all down one boron at a time. Join hosts Andy Erickson and Chris Ernst for straightforward and honest chat that speaks to the why behind pricing and supply, delivered in a smart, fun and entertaining way. Smart Acids is the winner of a B2 Silver Award, a top national recognition among leading global brands and marketers in B2B.About the hosts: Andy Erickson, senior director of product marketing for essential chemicals, and Chris Ernst, senior director of product marketing for solvents, converse with guests from chemistry and specialty ingredient backgrounds who are keyed in to manufacturing and markets across industries.Univar Solutions is a leading global specialty chemical and ingredient distributor representing a premier portfolio from the world's leading producers, and helping to keep communities healthy, fed, clean and safe. With the industry's largest private transportation fleet and technical sales force, unparalleled logistics know-how, deep market and regulatory knowledge, formulation and recipe development, and leading digital tools, we offer tailored solutions and value-added services to a wide range of markets, industries and applications.

In this full interview with Chef Mike Haracz, Corporate Chef and Culinary Development Lead at Foodology by Univar Solutions, Chef Mike unveils his strategies for keeping up with dynamic food trends. From the surge of climate-conscious choices to deciphering consumer desires, Chef Mike shares how he stays ahead in an ever-evolving landscape.

This week, Winnie Awa is joined by Arnita Wofford, Global Marketing & Technical Director at Univar Solutions, a global distributor for specialty ingredients and innovative raw materials. With over 18 years in the beauty industry, Arnita has successfully launched new technologies, managed several brands and integrated marketing approaches in the face of the new media landscape. Her belief is that the beauty industry has a responsibility to create positive change.  In this episode, they discuss future trends in hair care through the lens of the consumer and climate. For more information:TheTextureGap.comW: carra.co & carra.co/labs IG: @heycarraW - https://www.univarsolutions.co.uk/LinkedIn - https://www.linkedin.com/in/arnita-wofford/?originalSubdomain=fr

Smart Acids hosts Andy Erickson and Chris Ernst welcome Univar Solutions VP Industrial Solutions Michael ‘Diamond Delli' DelliCompagni to talk about the industrial side of specialty chemicals, market moves in this segment, how the cost of borrowing is impacting manufacturers, and what's most exciting about upcoming trends. Also, find out how you measure up against our guest in the ‘rhymes with gritty' game.Smart Acids™ is the source for product insights and current market moves related to chemical and specialty ingredient distribution—breaking it all down one boron at a time. Join hosts Andy Erickson and Chris Ernst for straightforward and honest chat that speaks to the why behind pricing and supply, delivered in a smart, fun and entertaining way. Smart Acids is the winner of a B2 Silver Award, a top national recognition among leading global brands and marketers in B2B.About the hosts: Andy Erickson, senior director of product marketing for essential chemicals, and Chris Ernst, senior director of product marketing for solvents, converse with guests from chemistry and specialty ingredient backgrounds who are keyed in to manufacturing and markets across industries.Univar Solutions is a leading global specialty chemical and ingredient distributor representing a premier portfolio from the world's leading producers, and helping to keep communities healthy, fed, clean and safe. With the industry's largest private transportation fleet and technical sales force, unparalleled logistics know-how, deep market and regulatory knowledge, formulation and recipe development, and leading digital tools, we offer tailored solutions and value-added services to a wide range of markets, industries and applications.

Let's talk all things ag – seasons, cycles, and other organic matters. Special guest Christian Jeuris, Agriculture Business Development Manager at Univar Solutions, helps us get to the bottom of Agriculture's cyclical market, the state of the upcoming season, current industry challenges, and the latest innovations. Think product synergies and soil health. Why are players in the Ag space bullish on our present market? We've got you covered but not before the Smart Acids Ag Quiz puts Christian's and our listeners' knowledge to the test.  Smart Acids™ is the source for product insights and current market moves related to chemical and specialty ingredient distribution—breaking it all down one boron at a time. Join hosts Andy Erickson and Chris Ernst for straightforward and honest chat that speaks to the why behind pricing and supply, delivered in a smart, fun and entertaining way.About the hosts: Andy Erickson, director of product marketing, Essential Chemicals, and Chris Ernst, senior director of product marketing, Solvents, converse with guests from chemistry and specialty ingredient backgrounds who are keyed in to manufacturing and markets across industries.About Univar Solutions: Univar Solutions (NYSE: UNVR) is a leading global specialty chemical and ingredient distributor representing a premier portfolio from the world's leading producers. With the industry's largest private transportation fleet and technical sales force, unparalleled logistics know-how, deep market and regulatory knowledge, formulation and recipe development, and leading digital tools, the Company is well-positioned to offer tailored solutions and value-added services to a wide range of markets, industries and applications. While fulfilling its purpose to help keep communities healthy, fed, clean and safe, Univar Solutions is committed to helping customers and suppliers innovate and focus on Growing Together.

Grubhub's CEO is leaving less than two years after stepping into the role. Crain's reporter Ally Marotti talks about the leadership shakeup with host Amy Guth. Plus: NASCAR bumps Taste of Chicago to new month, Pritzker reportedly promises Dem leaders that costs for a Chicago convention would be covered, Univar Solutions to be acquired by Apollo Global for $8.1 billion and Chicago Fire sign lease agreement for Near West Side training facility.

Smart Acids host Andy Erickson and the hops to his hazy pale ale, co-host Chris Ernst, talk IPAs – isopropyl alcohol vs the latest craft brews – with Product Director Duane "Papa Z" Ziolkowski. Hear market updates and pricing dynamics for ethanol, IPA, and propylene.Bonus round: do you know your IPAs and pale ales?IPA UpdatesPropylene pricing dynamicsCircularity and pushing for reuseEthanol UpdatesSustainability push into formulationsFuel players moving into industrial200 vs 190 proof?Smart Acids™ is the source for product insights and current market moves related to chemical and specialty ingredient distribution—breaking it all down one boron at a time. Join hosts Andy Erickson and Chris Ernst for straightforward and honest chat that speaks to the why behind pricing and supply, delivered in a smart, fun and entertaining way.About the hosts: Andy Erickson, director of product marketing, Essential Chemicals, and Chris Ernst, senior director of product marketing, Solvents, converse with guests from chemistry and specialty ingredient backgrounds who are keyed in to manufacturing and markets across industries.About Univar Solutions: Univar Solutions (NYSE: UNVR) is a leading global specialty chemical and ingredient distributor representing a premier portfolio from the world's leading producers. With the industry's largest private transportation fleet and technical sales force, unparalleled logistics know-how, deep market and regulatory knowledge, formulation and recipe development, and leading digital tools, the Company is well-positioned to offer tailored solutions and value-added services to a wide range of markets, industries and applications. While fulfilling its purpose to help keep communities healthy, fed, clean and safe, Univar Solutions is committed to helping customers and suppliers innovate and focus on Growing Together.

Breaker-Breaker...Transportation Leader Rob McRae knows what's driving the future of distribution. In this episode, McRae takes a comparative look at the truck transportation subsector and current state of today's carriers, and why our very own Univar Solutions fleet – the largest private fleet inside the chemical industry – can go the distance for customers. 10-4."It's a hyper inflated or hyper deflated market," McRae reports. "Only if you have good predictive analytics can you afford to do an annual bid. But an annual bid will really help to mitigate some of those cost inflation points. So, if we have good data to support when and how many loads we will have to give to our carriers, then they'll sign up for longer rate commitments, which in turn will mitigate our exposure to the spot market, which in turn will yield higher margins and better service."Smart Acids™ is the source for product insights and current market moves related to chemical and specialty ingredient distribution—breaking it all down one boron at a time. Join hosts Andy Erickson and Chris Ernst for straightforward and honest chat that speaks to the why behind pricing and supply, delivered in a smart, fun and entertaining way.About the hosts: Andy Erickson, director of product marketing, Essential Chemicals, and Chris Ernst, senior director of product marketing, Solvents, converse with guests from chemistry and specialty ingredient backgrounds who are keyed in to manufacturing and markets across industries.About Univar Solutions: Univar Solutions (NYSE: UNVR) is a leading global specialty chemical and ingredient distributor representing a premier portfolio from the world's leading producers. With the industry's largest private transportation fleet and technical sales force, unparalleled logistics know-how, deep market and regulatory knowledge, formulation and recipe development, and leading digital tools, the Company is well-positioned to offer tailored solutions and value-added services to a wide range of markets, industries and applications. While fulfilling its purpose to help keep communities healthy, fed, clean and safe, Univar Solutions is committed to helping customers and suppliers innovate and focus on Growing Together.

Transportation Logistician Rob “The Rainmaker” McRae has a passion for all things that move. In this episode, McRae gives the Smart Acids team a market update on the rail transportation subsector, current freight shipping capacity, talk of rail-related embargoes, and what is affecting the overall health of today's rail network. "For us as a chemical and ingredient distributor and others in the chemical market, it's important to view capacity as a long-term investment and establish those partnerships as opposed to the short-term rate negotiations," McRae reports.Smart Acids™ is the source for product insights and current market moves related to chemical and specialty ingredient distribution—breaking it all down one boron at a time. Join hosts Andy Erickson and Chris Ernst for straightforward and honest chat that speaks to the why behind pricing and supply, delivered in a smart, fun and entertaining way.About the hosts: Andy Erickson, director of product marketing, Essential Chemicals, and Chris Ernst, senior director of product marketing, Solvents, converse with guests from chemistry and specialty ingredient backgrounds who are keyed in to manufacturing and markets across industries.About Univar Solutions: Univar Solutions (NYSE: UNVR) is a leading global specialty chemical and ingredient distributor representing a premier portfolio from the world's leading producers. With the industry's largest private transportation fleet and technical sales force, unparalleled logistics know-how, deep market and regulatory knowledge, formulation and recipe development, and leading digital tools, the Company is well-positioned to offer tailored solutions and value-added services to a wide range of markets, industries and applications. While fulfilling its purpose to help keep communities healthy, fed, clean and safe, Univar Solutions is committed to helping customers and suppliers innovate and focus on Growing Together.

Founder and former CEO/chairman of Manitoba Harvest Hemp Foods, Mike Fata is no stranger to the food and beverage industry. The visionary hemp guru and influencer was at the forefront of commercializing hemp foods in Canada, helping to transform the business of health and wellness. In 2021, Fata launched the Founder to Mentor Podcast™, sharing his personal journey on becoming an investor in various wellness food enterprises and now a growth advisor for fellow global entrepreneurs and start-ups. In this episode of Wellness Academy, Fata discusses the business of being healthy with host Sarah Gonçalves, technical business development manager, Canada, for the Nutraceuticals division at Univar Solutions.Read more about Mike Fata's entrepreneurship story and upcoming book launch at https://www.mikefata.ca/.About Wellness AcademyUnivar Solutions Nutraceuticals presents the Wellness Academy for Mind, Body & Soul, a podcast connecting you to nutrition application developments and scientific advancements in the wellbeing space. Discover wellness with Sarah Goncalves, nutraceutical application development specialist, and Silvi Siddhu, senior nutraceuticals marketing and technical sales manager, as they discuss relevant information trending in the industry and the meaning of health and wellness with community influencers.Go behind the science with the Univar Solutions Nutraceuticals team by visiting the Wellness Academy hub for health and wellness insights.The information shared on this podcast should not be taken as medical, financial, or legal advice. 

In der heutigen Folge „Alles auf Aktien“ sprechen die Finanzjournalisten Laurin Meyer und Holger Zschäpitz über positive Inflationszahlen aus Deutschland, den größten Kurssturz bei Tesla in zwei Jahren und das Ende des 2-Billionen-Dollar Clubs. Außerdem geht es um Apple, Brenntag, Univar Solutions, Hello Fresh, Vonovia, Zalando, Microsoft, Saudi Aramco, Rivian, Bitcoin, Stellantis, VW, Mercedes Benz Group, Nissan, BMW, AB Volvo, Sixt, Shell.Texas Pacific Land, Visa, Mastercard, American Tower Corp, Moody's Corp, Continental Resources, Occidental Petroleum Corporation, O'Reilly Automotive und CoStar Group. Wir freuen uns an Feedback über aaa@welt.de. Disclaimer: Die im Podcast besprochenen Aktien und Fonds stellen keine spezifischen Kauf- oder Anlage-Empfehlungen dar. Die Moderatoren und der Verlag haften nicht für etwaige Verluste, die aufgrund der Umsetzung der Gedanken oder Ideen entstehen. Für alle, die noch mehr wissen wollen: Holger Zschäpitz können Sie jede Woche im Finanz- und Wirtschaftspodcast "Deffner&Zschäpitz" hören. Impressum: https://www.welt.de/services/article7893735/Impressum.html Datenschutz: https://www.welt.de/services/article157550705/Datenschutzerklaerung-WELT-DIGITAL.html

In der heutigen Folge „Alles auf Aktien“ sprechen die Finanzjournalisten Laurin Meyer und Holger Zschäpitz über eine geplatzte transatlantische Milliardenhochzeit, Aktienrückkauf-Fantasien bei Tesla und gute Geschäfte bei Rheinmetall. Außerdem geht es um Brenntag, Univar Solutions, HomeToGo, Global X Cannabis ETF (WKN: A3DN58), Canopy Growth, Aurora, Tilray, Rize Medical Cannabis ETF and Life Sciences ETF (WKN: A2PX6U), HanETF Medical Cannabis and Wellness (WKN: A2PPE8), SAP, Carl Zeiss Meditec, Merck, Bayer, Rational, Sartorius, Bayer, Crowdstrike, Palo Alto, Sentinel One, Atlassian, Cloudflare, Zscaler, Zoominfo, Salesforce, Alphabet, Match, Nippon Telegraph & Telephone, Olympus, Nintendo, Lasertec, Keyence, Hexagon, Novo Nordisk, AstraZeneca, Dr. Reddy's Laboratories, TSMC und Netease. Wir freuen uns an Feedback über aaa@welt.de. Disclaimer: Die im Podcast besprochenen Aktien und Fonds stellen keine spezifischen Kauf- oder Anlage-Empfehlungen dar. Die Moderatoren und der Verlag haften nicht für etwaige Verluste, die aufgrund der Umsetzung der Gedanken oder Ideen entstehen. Für alle, die noch mehr wissen wollen: Holger Zschäpitz können Sie jede Woche im Finanz- und Wirtschaftspodcast "Deffner&Zschäpitz" hören. Impressum: https://www.welt.de/services/article7893735/Impressum.html Datenschutz: https://www.welt.de/services/article157550705/Datenschutzerklaerung-WELT-DIGITAL.html

Let's talk Chlor-Alkali market dynamics. What does the chlorine and caustic demand situation look like globally? The Smart Acids team closes out the year with Univar Solutions Chlor-Alkali VP Gary "The Czar" Gable giving a big picture view of the Chlor-Alkali market.  Thanks for listening to Smart Acids, a Univar Solutions podcast, where we let borons be borons, and tune in next year for more episodes from Andy and the Heartbreaker. Until then, have a happy, safe, and healthy holiday season!Smart Acids™ is the source for product insights and current market moves related to chemical and specialty ingredient distribution—breaking it all down one boron at a time. Join hosts Andy Erickson and Chris Ernst for straightforward and honest chat that speaks to the why behind pricing and supply, delivered in a smart, fun and entertaining way.About the hosts: Andy Erickson, director of product marketing, Essential Chemicals, and Chris Ernst, senior director of product marketing, Solvents, converse with guests from chemistry and specialty ingredient backgrounds who are keyed in to manufacturing and markets across industries.

In der heutigen Folge „Alles auf Aktien“ sprechen die Finanzjournalisten Daniel Eckert und Holger Zschäpitz über mehr Ungemach für Varta, eine weitere Krypto-Pleite und einen denkwürdigen Auftritt von EZB-Präsidentin Christine Lagarde. Außerdem geht es um Pinduoduo, Bitcoin, Ether, Brenntag, Univar Solutions, Bayer, Merck KGaA, Mercedes-Benz, Deutsche Bank, RWE, Deutsche Telekom, Siemens, Siemens Healthineers, SAP, Albemarle, Air Products & Chemicals, Agilent, Las Vegas Sands, Livent, Starbucks, Otis, Emerson Electric, Aptiv, 3M, Nike, Estee Lauder, ON Semiconductor,, Dollar Tree, AGCO, HP, General Motors, Best Buy, Applied Materials, Nike, Trimble und Mattel.  Wir freuen uns an Feedback über aaa@welt.de. Disclaimer: Die im Podcast besprochenen Aktien und Fonds stellen keine spezifischen Kauf- oder Anlage-Empfehlungen dar. Die Moderatoren und der Verlag haften nicht für etwaige Verluste, die aufgrund der Umsetzung der Gedanken oder Ideen entstehen. Für alle, die noch mehr wissen wollen: Holger Zschäpitz können Sie jede Woche im Finanz- und Wirtschaftspodcast "Deffner&Zschäpitz" hören. Impressum: https://www.welt.de/services/article7893735/Impressum.html Datenschutz: https://www.welt.de/services/article157550705/Datenschutzerklaerung-WELT-DIGITAL.html

Women in Chemical's Kylie and Claire interview Christine Shue, Senior Regional Transportation Manager at Univar Solutions for Woman of the Week 11/14/22

The Smart Acids are back for a special edition episode featuring the winners of the 2022 National You Be the Chemist Challenge (grades 5-8). Univar Solutions is a proud sponsor of the Chemical Educational Foundation (CEF) annual STEM competition to inspire the next generation of chemistry leaders. Hear this year's award-winning team, the Chemistry Enthusiasts, calling in from high school in Massachusetts to quiz Andy and Chris and find out if they are CEF champion caliber.  *Special guests include our own STEM Ambassador Aileen Doyle followed by Aarushi Khatri, Aaryan Arora, Shakthi Saravanan, and Srinidhi Iyer, who rose to the top of 9,000 students to win the 2022 You Be The Chemist prize and scholarship. Smart Acids™ is the source for product insights and current market moves related to chemical and specialty ingredient distribution—breaking it all down one boron at a time. Join hosts Andy Erickson and Chris Ernst for straightforward and honest chat that speaks to the why behind pricing and supply, delivered in a smart, fun and entertaining way.CEF is a nonprofit dedicated to building the future STEM workforce. You Be The Chemist programs are designed to inspire students, engage educators, and strengthen communities to build a better world through the science of chemistry.

Jennifer McIntyre and Kelly Gilroy came to the chemical industry at different points in their lives. Jennifer started young, having been surrounded by a family who was already in the field. Kelly bloomed late, finding a connection to the industry while attending banking school. However different, both found value in the opportunities of creating a difference in chemicals through Univar Solutions. In this episode, they join Victoria Meyer to tell us about their careers and how they grew into their roles in the company—Jennifer as the Senior Vice President and Chief People and Culture Officer, and Kelly as the Vice President of Sustainable and Natural Products. They share how they create their own unique culture that puts importance on the employee, customer, and supplier experiences and how they go about digital transformation and sustainability.Love the show? Subscribe, rate, review, and share! http://www.thechemicalshow.com/

Smart Acids want to know: How are demands and supplies trending on crude oil? "It's a question of how much supply is needed and how fast," says Billy "The Piano Man" Grohl who returns to give us a market update heading into the end of the year. Grohl is Product Director of Aromatic Hydrocarbons at Univar Solutions. From crude into fuels, hear how downstream product and price volatility is impacting chemical markets – and what you should do to plan ahead.Smart Acids™ is the source for product insights and current market moves related to chemical and specialty ingredient distribution—breaking it all down one boron at a time. Join hosts Andy Erickson and Chris Ernst for straightforward and honest chat that speaks to the why behind pricing and supply, delivered in a smart, fun and entertaining way.About the hosts: Andy Erickson, director of product marketing, Essential Chemicals, and Chris Ernst, senior director of product marketing, Solvents, converse with guests from chemistry and specialty ingredient backgrounds who are keyed in to manufacturing and markets across industries.

Si te has preguntado si te conviene invertirle tiempo al networking en tu industria, la respuesta corta es ¡SÍ! Nuestra invitada de esta semana lo sabe muy bien, por eso además de ejercer una función de alto liderazgo, se asegura de involucrarse activamente en el ecosistema financiero del que forma parte, generando valor e intercambio de conocimiento. Gabriela Feijoo es CFO de UNIVAR Solutions, empresa global de distribución de químicos industriales, y también funge como Presidenta del Instituto Mexicano de Ejecutivos en Finanzas (IMEF) Capítulo CDMX. Gabriela nos contó algunas de sus recomendaciones para crear conexiones significativas con otras personas en tu profesión y los beneficios que trae a tu aprendizaje y carrera. Conoce más sobre Speakhers en: https://www.instagram.com/speakhers.co/  

People love origin stories. And for CX professionals, narratives of customer experience “newbies” growing from humble beginnings into “heroes” can be insightful. Continuing in our series of featuring winners from the Awards International 2022 US Customer Experience Awards, host Steve Walker welcomes Lee Kemp, operations, supply chain, and Customer Experience leader, and Sam Wegman, vice president for customer experience, at Univar Solutions, a global chemical and ingredient distributor. Lee and Sam describe how they built an award-winning program from scratch, having received three gold awards and one silver for Univar's customer experience efforts.

What are the biggest challenges that lie ahead for global industries becoming more sustainable? The Smart Acids talk technical with leaders in environmental sustainability, social responsibility, and governance roles at Univar Solutions. Sustainability can mean a lot of different things to a lot of different people. Here's how our guests describe what it means to chemical and ingredient businesses:Kelly Gilroy, VP of sustainability and natural products (12:22): "Efficiency. Think people, planet, and profits. We've got to move from a take, make, and waste society to things like repair, reuse, and reintegrate. When you think about distribution, we're by nature a sustainable business – we take large quantities of materials and make them available to 100,000+ customers. My first big project is finding a way to take sustainability down to the product level."Liam McCarroll, director of global sustainability (1:56): "It's not about greenwashing. Embedding sustainability into the business...and achieving that across the organization is a challenge. We already support customers in getting products and services on time, with great quality. We have to continue doing that and building sustainability into every part, from the beginning to the end of the customer experience."

NexusBioAg, a division of Univar Solutions, and MustGrow Biologics Corp. have reached an exclusive marketing and distribution agreement in the Canadian canola and pulse market for TerraMG, a mustard-derived soil biopesticide. Designed to combat clubroot and aphanomyces of canola and pea, respectively, the product is not yet registered with Canada’s Pest Management Regulatory Agency. “Growers... Read More

Welcome to another episode of SCOUT. We've produced this podcast series to give clients and friends a view into SouthernSun's investment process. In this episode, we introduce you to a company that is at the heart of everything we do in life, chemistry. Or, more specifically, chemical distribution. Today we shine the spotlight on UNIVAR Solutions.     Important Disclosures: This information is confidential, may not be reproduced or circulated in whole or in part, and is intended for institutional clients, qualified institutional buyers, professional investors or professional clients. Any transmittal of this information to individual clients, without the prior written consent of SouthernSun, is strictly prohibited. Past performance is not indicative of future results, which may vary. The information contained herein may be estimates, are as of the dates indicated, and are subject to change without notice. The information contained herein does not constitute an offer, solicitation or recommendation of any transaction in any securities referred to herein. Holdings are subject to change and should not be construed as investment advice.  References to exited positions indicates that the position has been fully liquidated from the portfolio by SouthernSun except in instances, if applicable, where a client has instructed us otherwise. Statements received directly from the account custodian should be regarded as the official record for a client's account.  This information is being furnished to you for informational purposes only and should not be solely relied upon when making an investment decision. Any performance composite data utilized herein is used for illustrative purposes only and may not be inclusive of your account or reflective of the performance specific to your account. Performance data provided herein reflects the reinvestment of dividends and other earnings. All information has been obtained from sources believed to be reliable, but its accuracy and completeness are not guaranteed. This information is confidential, may not be reproduced or circulated in whole or in part, and is intended for institutional clients, qualified institutional buyers, professional investors or professional clients.  Any transmittal of this information to individual clients, without the prior written consent of SouthernSun, is strictly prohibited. Regulatory Disclosures: This material is provided for informational purposes only and is only directed at persons who may lawfully receive it.  You should satisfy yourself that you are lawfully permitted to receive this.  This material is not intended to be relied upon as a forecast or research and is not a recommendation, offer or solicitation to buy or sell any securities or to adopt any investment strategy nor is it investment advice.  Past performance is not a reliable indicator of future performance. SouthernSun Asset Management, LLC is registered with the United States Securities and Exchange Commission (“SEC”) as an investment adviser. SouthernSun Asset Management (UK) Ltd., a subsidiary of SouthernSunAsset Management LLC, is a UK domiciled limited company that is authorized and regulated by the Financial Conduct Authority.     © 2022 SouthernSun Asset Management, LLC. All Rights Reserved.

With ports, rails and the trucking network backed up, how are suppliers and distributors navigating the current state of transportation? Listen as Transportation VP Rob 'Rainmaker' McRae talks with the Smart Acids about this critical link in the supply chain.  15:00: Calling all "legit" foodies: gain insights on food industry dynamics and trends from 'Distinguished Professor' Lavanya Venkateswar, food scientist and head of marketing and technical sales for food ingredients in North America, and 'Jumping' Joe Agocs, senior manager of supply management, at Univar Solutions.Smart Acids™ is the source for product insights and current market moves related to chemical and specialty ingredient distribution—breaking it all down one boron at a time. Join hosts Andy Erickson and Chris Ernst for straightforward and honest chat that speaks to the why behind pricing and supply, delivered in a smart, fun and entertaining way. About the hosts: Andy Erickson, director of product marketing, Essential Chemicals, and Chris Ernst, senior director of product marketing, Solvents, converse with guests from chemistry and specialty ingredient backgrounds who are keyed in to manufacturing and markets across industries.

In this second of a two-part interview, we continue our conversation with Jeffrey Carr, a trailblazing general counsel who describes his career as decades spent on the radical fringe of reforming legal services delivery. Many of his ideas for revamping legal departments, once viewed as radical, have now become mainstream.  As general counsel at FMC Technologies in the early 2000s, Carr disrupted how legal departments hire and compensate outside counsel, creating models that today are considered standard operating procedure at many companies.  After retiring from FMC in 2014, he went on to work with Valorem Law, one of the earliest law firms to focus on making alternative fee arrangements the norm. Valorem became the progenitor of ElevateNext, the law firm affiliate of the global law company Elevate. Carr returned to a GC role in 2019 at Univar Solutions, where he sought to build the law department of the future. Now retired, he teaches, writes, and pursues his hobby of driving race cars.  Last week, in part one of the interview, Carr spoke with host Bob Ambrogi about how he landed on the “radical fringe” of reforming legal services, and he discussed some of the trailblazing initiatives he created at FMC, including the Alliance Counsel Engagement System, or ACES, a method of hiring outside counsel so unique that he was encouraged to patent it. In this second installment of the interview, Carr discusses another of the initiatives for which he is known, the Litigation Value Challenge, which came to be emulated by the Association of Corporate Counsel and many of its members. Carr and Ambrogi also dive into his recent post at Bill Henderson's Legal Evolution blog, Four Waves of Change in #LawLand, in which he lays out his framework for making the legal system better.  Thank You To Our Sponsors This episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.  Legalweek 2022, returning in person to New York City March 8-11, 2022, Legalweek will bring together thousands of legal leaders for a week-long program featuring TED-style focus talks, workshop boot camps, and panel sessions across 21 tracks and 74 sessions. Paradigm, home to the practice management platforms PracticePanther, Bill4Time, and MerusCase, and e-payments platform Headnote. If you enjoy listening to LawNext, please leave us a review wherever you listen to podcasts.

Rebecca Robinson, Senior Marketing Manager, (Beauty & Personal Care), interviews Arnita Wofford, Global Marketing and Technical Director, (Beauty & Personal Care) and Senior Chemist, Alex Walther, on everything from the true definition of natural ingredients versus synthetic, the obsession with clean beauty, social media influencers, Univar Solutions extensive specialty ingredient offerings through our global supply chain and the beauty brands these beauty mavens live by. 

One of the most innovative general counsel ever, Jeffrey Carr describes his career as decades spent on the radical fringe of reforming legal services delivery. Yet many of his ideas for revamping legal departments, once viewed as radical, have now become mainstream.  As general counsel at FMC Technologies in the early 2000s, Carr disrupted how legal departments hire and compensate outside counsel, creating models that today are considered standard operating procedure at many companies.  After retiring from FMC in 2014, he went on to work with Valorem Law, one of the earliest law firms to focus on making alternative fee arrangements the norm. Valorem became the progenitor of ElevateNext, the law firm affiliate of the global law company Elevate. Carr returned to a GC role in 2019 at Univar Solutions, where he sought to build the law department of the future. Now retired, he teaches, writes, and pursues his hobby of driving race cars.  In this first of a two-part interview, Carr joins host Bob Ambrogi to talk about how he landed on the “radical fringe” of reforming legal services and to discuss some of the initiatives he created at FMC, including the Alliance Counsel Engagement System, or ACES, a method of hiring outside counsel so unique that he was encouraged to patent it.  They also discuss Carr's recent post on the Legal Evolution blog, Four Waves of Change in #LawLand, in which he lays out his framework for making the legal system better.  Thank You To Our Sponsors This episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out.  Paradigm, home to the practice management platforms PracticePanther, Bill4Time, and MerusCase, and e-payments platform Headnote. Woodpecker, legal document automation for solo and small firms.  A reminder that we are on Patreon. Subscribe to our page to be able to access show transcripts, or to submit a question for our guests.

What do crude oil and grunge music have in common—and what's disrupting the propylene market in 2022?Listen as product director Kyle 'Killer B' Stratton shares the latest on propylene supply and 'The Piano Man' Billy Groel, aromatic hydrocarbons & methyl ethyl ketone product director, gets us up to speed on crude oil, hydrocarbons and alternative gas value. Smart Acids™ is the source for product insights and current market moves related to chemical and specialty ingredient distribution—breaking it all down one boron at a time. Join hosts Andy Erickson and Chris Ernst for straightforward and honest chat that speaks to the why behind pricing and supply, delivered in a smart, fun and entertaining way. About the hosts: Andy Erickson, director of product marketing, Essential Chemicals, and Chris Ernst, senior director of product marketing, Solvents, converse with guests from chemistry and specialty ingredient backgrounds who are keyed in to manufacturing and markets across industries. About Univar Solutions: Univar Solutions (NYSE: UNVR) is a leading global specialty chemical and ingredient distributor representing a premier portfolio from the world's leading producers. With the industry's largest private transportation fleet and technical sales force, unparalleled logistics know-how, deep market and regulatory knowledge, formulation and recipe development, and leading digital tools, the Company is well-positioned to offer tailored solutions and value-added services to a wide range of markets, industries and applications. While fulfilling its purpose to help keep communities healthy, fed, clean and safe, Univar Solutions is committed to helping customers and suppliers innovate and focus on Growing Together. Learn more at univarsolutions.com.Produced by Zeek Agosto, Senior Program Manager - Commercial Development, at Univar Solutions

In this episode, Sashi Narahari is joined by AJ Wijesinghe, Vice President of Shared Services, Univar Solutions to discuss how Univar Solutions became one of the top 20 most admired GBS organizations in the world as recognized by Shared Services & Outsourcing Network, Digital Business Services as the future of GBS and the solution for the lack of workflows in most of major ERPs.

When Univar, the second-largest chemical distributor in the world, acquired Nexeo Solutions, the third or fourth-largest, VP of Global Marketing Rob Whitney had a challenging task on his hands. This M&A wouldn't be about absorbing a smaller company, it was about creating a whole new brand culture out of two strong organizations. Enter Univar Solutions. In this episode, Rob shares the story behind the brand consolidation, demonstrating a strong sense of what it takes to revamp a B2B brand that's more than just a coat of paint. Tune in to hear how the new brand story of “Growing Together” came to life as Univar responded to the pandemic, with marketing leading the way as the company pivoted to the ultimate form of customer service: solutions-based service. For full show notes and transcripts, visit https://renegade.com/podcasts/

Carl J. Lukach is a Senior Corporate Executive with a wide range of experience in industrial markets and is well known in the financial community after leading Univar Solutions, a highly successful IPO in 2015. He lived and worked in the Asia Pacific for over 10 years and was named CFO of the Year by the Financial Executives Institute in 2019. He recently retired and is currently an advisor to private equity investors. In this episode, Carl talks about how globalization positively impacts the growth of businesses and public companies. He shares his experience expanding the growth of the companies he worked for in the Asian region. Carl also talks about launching an IPO successfully and his thoughts on the future of private equity and other investments. [00:01 – 05:08] Opening Segment Welcoming Carl to the show Carl shares his background His experience in DuPont [05:09 – 23:54] How Expanding to the Asian Region Can Impact Businesses Carl on the business model of large conglomerates His thoughts on minuscule dividends for companies Business fundamentals and strategies Achieving progress by going global He shares his experience working in Asia for DuPont Their strategies for growth in Asia Expanding from China to ASEAN Why Carl is Bullish on the East and Southeast Asian region [23:55 – 32:16] US Capital Markets and IPOs Moving to Univar What Carl loves about the US capital system Launching an IPO Carl's thoughts on how capital markets work in the US today [32:17 – 44:39] The Exciting Future of Investing Carl on private equity Business fundamentals It's all about people Allocating capital to alternatives and long-term investments Carl on the most exciting places to deploy capital today Rising technologies [44:40 – 50:07] Closing Segment Carl's advice to those who want to enter a business career Closing words Tweetable Quotes “It's about the fundamentals. What is the growth thesis of this company? Why are we attracted to it? What do we think we could do, that the management team or the current owners are not doing, that can raise the value of that enterprise? Having a willing willingness to spend 4, 5, 6, 7 years at it versus a couple of months, that's the right way for business investing.” - Carl J. Lukach “It's that longer-term view that's focused on business fundamentals, coming out with a product or service that that is better than the rest, that you can sustain that advantage. How do you create that advantage and sustain it? How do you grow into markets and geographies that you're not in today? It's people. Of course, it's the killer app and technology and all that stuff, which is really important as well, but it really is about people.” - Carl J. Lukach ------------------------------------------------------------------------------------------ Connect with Carl: LinkedIn: https://www.linkedin.com/in/carl-j-lukach-86168514/ (https://www.linkedin.com/in/carl-j-lukach-86168514/) Email: cjlukach@gmail.com Connect with me: https://www.linkedin.com/in/brian-c-adams/ (LinkedIn) LIKE, SUBSCRIBE, AND LEAVE US  A REVIEW on Apple Podcasts, Spotify, Google Podcasts, or whatever platform you listen on. Thank you for tuning in and Stay Tuned for the Next Episode COMING SOON!

This week, Stan and Chris speak to Bob Wood, the former Chairman and CEO of Chemtura Corporation. Bob has an impressive career navigating business risk: before Chemtura, Bob was an executive at Dow Chemical, spending over two decades there and climbing the ranks in the business. He has been a member of a variety of impressive boards, including the US Olympic and Paralympic Committee, MRC Global, Praxair Inc., and Univar Solutions, to name a few. Notably, Bob is a member of the board of directors at McChrystal Group, where Stan and Chris have worked closely with him for a number of years.   In this week's episode, Bob explains why market leaders need to be paranoid and why market laggards need to be creative. He walks us through how his own thinking of risk has evolved as he became responsible for others leading a team and how he thinks of risk as a member of boards of directors. Bob challenges leaders to understand the risk upfront through good questions, rather than understanding it from hindsight. He also outlines how he'd prompt younger leaders to think about the relationship between risk and opportunity.   Learn more about Stan's latest book, Risk: A User's Guide, here: https://www.mcchrystalgroup.com/library/risk-a-users-guide/

O novo episódio do nosso podcast “Plano de Carreira” aborda o equilíbrio entre vida pessoal e profissional na área de Finanças, trazendo muitas reflexões e estímulos à busca pelo “work-life balance”, com as participações de Carolina Carioba, Chief People Officer da Nuvini, José Roberto Beraldo, Conselheiro Independente, e Gracio Matheus, Diretor Financeiro LATAM da Univar Solutions.

No digital transformation is the same, but when a massive B2B organization embarks on that journey, you better believe that there will be a lot of lessons learned that can be applied to any other company. That’s why we wanted to talk to former Chief Digital Officer at Univar Solutions, Ian Gresham, who led the digital transformation and ecommerce implementation at this $9 billion multinational industrial distribution business. Look around at the things around you, make up, dish soap, skincare, solvents for your car. Univar probably has a part to play in that. On this episode of Up Next in Commerce, Ian tells us about the experience of bringing a massive organization into the world of digital commerce, and he reveals some of the biggest learnings from the experience that he is using now as an executive advisor to multiple businesses. For example, how should ecommerce leaders frame the building of a platform to get buy-in from the top down, and what kind of strategies should you implement to drive adoption of your platform? Interestingly, it’s a combination of moving fast but also taking it slow — tune in to learn what that means in practice. Plus, Ian shares more tips and discusses some of the insider details on the projects he’s currently working on. Enjoy! Main Takeaways:If You Build It, They.. May Not Come: When going through a digital transformation, many companies fall into the trap of believing that if they simply build and launch an ecommerce website, their customers will flock to it. In reality — and especially in the B2B space – there is an education and adoption phase that needs to happen to actually make an ecommerce site successful.M-V-P!: It’s wise to take an MVP approach to building an ecommerce platform because it forces you to focus on one specific feature that you can provide that solves a problem for a customer reliably well over and over. By offering that one solution, you can drive faster adoption of the platform because you are not overwhelming customers with a multitude of features, some of which they don’t want or need. New features can come down the road, but adoption needs to come first. And the entire organization needs to be on the same page that building a platform is an ongoing process with no set start and end date because there will always be new things to add or improve.It’s About The Journey: In businesses that rely on face-to-face interactions, the omnichannel experience is becoming more important than ever. To digitize some of the interactions and drive the adoption of more online tools, you have to start from the bottom up and understand every kind of customer and customer journey that exists within your business. From there, you can start reallocating headcount to digitize certain processes and send other resources to handle high-value customer interactions so that you know you are investing in the parts of the customer journey that are most in need.For an in-depth look at this episode, check out the full transcript below. Quotes have been edited for clarity and length.---Up Next in Commerce is brought to you by Salesforce Commerce Cloud. Respond quickly to changing customer needs with flexible Ecommerce connected to marketing, sales, and service. Deliver intelligent commerce experiences your customers can trust, across every channel. Together, we’re ready for what’s next in commerce. Learn more at salesforce.com/commerce---Transcript:Stephanie:Hey everyone. Welcome back to Up Next in Commerce. This is Stephanie Postles, your host and CEO at Mission.org. Today on the show we have Ian Gresham, Chief Marketing Officer and Digital Officer, and currently an Executive Advisor to multiple businesses. Ian, welcome to the show.Ian:Thank you very much, Stephanie. It's great to be here.Stephanie:I'm excited to have you here. I just was looking through your background and we did not cover on our call that I thought you went to University of Maryland, which I am from Maryland, so-Ian:That's right. Go Turts. Fear the turtle.Stephanie:This is already off to a wonderful start now that we have that connection. I love that. I wanted to kind of start with your background. I see you've been in a lot of marketing roles, and I wanted to hear how you got interested in marketing, what that journey looked like.Ian:Yeah, sure. I don't remember exactly how marketing became an interest. In business school, I was looking at a number of things. I think perhaps that it was the fact that it was pretty people-oriented, and it's sort of an extrovert function in business if you will. That was pretty exciting to me. There were some pretty school businesses in the Maryland area that were recruiting at the business school there, and ultimately I ended up starting my career with Black and Decker. I worked on the DeWalt brand, and it's just a great place to learn a ton of great marketing and sales skills, and get out there and interact with the world.Ian:They put you out there on the street selling and talking to real people very quickly, and it was a lot of fun.Stephanie:Are there any lessons from Black and Decker where you still use them today, or you think back to advice you got or campaigns you were running? Or is it totally different now?Ian:I guess I think that for one, they set the standard very high for brands to create excitement and create products and experiences that their customers love and are loyal to. We used to get on the DeWalt brand pictures of people who had DeWalt themed weddings. I have had the good fortune in my career to work on a few other brands like that with Craftsman and later... And Sherman Williams, we had a brand called Purdy, which is a brand of paint brushes and applicators. They make these paint brushes here in the US by hand, and painters can tell a Purdy in their hand when they're blindfolded. They know the feel of the wood. They know just how these things feel and work, and they believe in them.Ian:Anyway, to be able to work on a brand like that at Purdy, we got a video of a guy who had a funeral for a paintbrush that he had used for years and years. When it finally just wouldn't go any further, he filmed a little memorial service and buried it in his yard.Stephanie:Oh my gosh.Ian:Anyway, DeWalt's the same way. Black and Decker, they just set the bar very high in terms of brands that create amazing loyalty and amazing customer experiences, which I have tried to carry through my career as well.Stephanie:I want to dive into your time at Univar, because that company is obviously huge. I think it's what, a $9 billion company, Fortune 500.Ian:Yep.Stephanie:9,000 employees or so.Ian:Yep. Yep.Stephanie:I want to hear about your work there. First of all, what is Univar and what did your role look like there?Ian:Sure. Univar, now Univar Solutions, is a pretty global multinational industrial distribution business. So, very B2B. We sold chemicals and ingredients into many different industries, everything from food ingredients to food manufacturers, to ingredients to personal care product companies like cosmetics companies, shampoos, sunscreen, lotions, paint and coatings, adhesives, industrial use. It was just a super diverse customer base. Thousands and thousands of customers, hundreds of thousands of products, and just millions of transactions. Lots of repeat business.Ian:Some of the products we sold were very commoditized. Some were highly specialized and patent protected, and exclusive ingredients that took a much different sales approach. The customer experience around that was very different too.Stephanie:What was your role when you first started at Univar? Then where did you transition to over time?Ian:Yeah, so I spent a couple of years as the first CMO at Univar, and put in place the first global corporate strategy, built out a lot of the core marketing frameworks with market research, with brand standards, articulating our value proposition, enhancing the value proposition, and aligning how we were communicating that and the brand identity globally. Then after a couple of years somewhere along the way I picked up a responsibility for ecommerce. A couple of years into it, the CEO talked to me about this opportunity to become the first Chief Digital Officer.Ian:When we had that conversation, he made the point that he really didn't want a technical person in this role. He wanted a commercial person in this role who could think about value creation and how we leverage digital to create value for our customers and suppliers, and to differentiate ourselves in a pretty fragmented marketplace with a lot of competitors of all different sizes. To me, this was really exciting. If I think about my whole career, I'd spent time in these companies like Black and Decker, Sherwin Williams, companies that made mostly consumer-facing products that really thought a lot about innovation.Ian:Then to make the transition into B2B distribution, one of my observations was innovation was not as common as daily there as it was in these manufactured product companies. I think a huge opportunity that I saw was with digital this is a way for a distributor to innovate around customer experience. A distributor doesn't typically make products. What they make is a unique customer experience, and they deliver on that better or worse than their competition. Digital is a way for that type of business to really create a better customer experience and solve problems that have remained somewhat unsolved.Stephanie:Very cool. Were you nervous taking on not only one, taking on a role where you're really the first CMO, and now it's like and now you're going to be the first Chief Digital Officer, were you hesitant to take on a new role that the company had not had before?Ian:Yeah. When I had the conversation initially, one of my thoughts was I don't know if I'm the right person for this. But that conversation around wanting somebody who had the commercial mindset rather than a technical mindset was reassuring. I think if you look at chief digital officers as a position and the people that sort of reside in those roles today, there are few different walks of life that find people there. Sometimes it's a technical leader. Sometimes it is a commercial leader, and maybe sometimes it's a transformational sort of complex project leader type person.Ian:It's not uncommon to have a marketer in that type of a role. As I think about marketing as a field and CMO as a role, what's clear in today's world is that digital is becoming really important to marketers. It has already, but the CMO role in general has evolved a lot and it continues to evolve. Much of the change is around digital and the power of data. As I thought about this role, to me it felt very relevant to my career, and it felt like the right skill set to be adding to my toolbox.Stephanie:Yeah. Yeah, very cool. What did it look like behind the scenes when you were entering into this new role? After you started observing for a bit, what did the process look like and where did you want to evolve it to?Ian:We had already started someone. We had an ecommerce platform we had just launched, and we had some analytics work that was already underway. We had some thoughts on how digital would help in supply chain and some other ways. The idea with creating this chief digital officer role was to put it all together to create a bigger wholistic vision, to prioritize and think about which of these things do we really want to do, and what sequence do we want to do them in, and how much are they all worth to us, and what is the investment going to require?Ian:The first thing to do was start to put the elements together and continue progress for accelerated progress in the things that we already had started. Fortunately, I really enjoyed a lot of the work we were doing there. It was very customer-facing. It was on the commercial side of the business, so we had an advanced analytics team that we rapidly were growing. We were doing AI and machine learning. We had a ton of transactional data, very good CRM data, and we were able to create a lot of value out of that by identifying insights that were commercially actionable.Ian:We had a couple of marketing automation systems in place, and we were choosing and moving to one. We were using that pretty effectively to reach out and activate with our customers as well as the ecommerce platform itself. We were still really trying to drive adoption of the ecommerce platform. I guess one of the lessons we learned was we were moving.... There assumed to be a lot of pressure to have a website, an ecommerce system, a customer portal where our customers could transact. There was a bit of a race to build it and launch it. We did.Stephanie:[crosstalk] you launch it, and what did your tech stack look like? What was the perfect fit for a company of Univar's size?Ian:We were using very heavily the Salesforce B2B commerce stack. That's what we built our commerce platform on, which was originally CloudCraze then became B2B commerce for Salesforce. I'd say we had a pretty good experience there. We were able to launch a platform in weeks, not months.Stephanie:Wow. [crosstalk]. That's super fast for a company that size, because we've talked to other people who were like, "Oh, 28 weeks." It's a whole thing.Ian:It was incredibly fast. We had both a strong internal team using very good development processes, and moving fast. Also, we used outside support for the build as well. We spent some money on it. Speed and money sometimes are inversely correlated. This was kind of an example, but we built it. I guess the story that I think is relevant here though is that... Let me just say, my story is one of helping lead a company that's pretty early in a digital transformation stage, not the bleeding edge. I think that looks like a lot of the companies out there who see digital transformation as an opportunity, but an overwhelming one. Where do we start? How do we get our house in order to get going?Ian:We just knew we needed a platform and there was a race to launch it. We launched it. What we learned was the Kevin Costner movie, "If you build it they will come," Field of Dreams, is not necessarily the case in ecommerce. You have to drive adoption. You have to have a great product that makes something better for customers to use it, prefer it, and stick with it. But also, you got to do some hand holding with some of these customers that have been doing things the same way for a long time. Digital transformation is about leaving an old state of affairs and moving to something new and better, but change requires support and communication.Ian:Honestly, we had to do some handholding with customers to show them what's possible, show them how easy it is, and then once they've used it a lot of them feel like "Yeah, this is great. I like this. I didn't know this was that easy." They're just not even open to thinking about something new because they have a habit in place.Stephanie:Yeah. How did you scale that adoption? Because when I'm looking, I think you have over 100,000 customers. How do you scale adoption? Are you giving them training videos? Other than the [crosstalk] handholding, what did you guys do to really pull them onboard?Ian:Yeah, we did do some one-on-one calls. We had some webinars. We had programs where we were getting our Salesforce and customer service reps to have the same conversation on scale across all of their customers. We were trying to activate it across all our touchpoints to introduce it to customers and have that conversation with them. If they needed more support, we could put them on the phone with somebody who could help them answer questions and demo it. We had automated or sort of recorded demos they could watch online.Ian:All of that still felt like it wasn't as fast as we had hoped it would be, adoption. That was one of the lessons that we learned. I guess another thing I would suggest is it's really helpful to know what are your most valuable features, and focus them on that first. If customers need to... One of our most popular features was having a library of customer documents where they could access at any time. In the past, they had to call somebody, they had to email somebody, they had to wait. Well, this is 24/7 that they could go access documentation, is a regular thing that customers needed.Ian:Once we introduced that, it became a no brainer for a customer to say "Oh, okay. That's where I go? Thank you. That's a solution to a problem that I've been less than satisfied with in the past." I've talked to other companies that maybe handling payments was their way in, where once they started taking payments online and managing payments online, adoption went through the roof. It was one feature that customers really felt was superior to the old way of doing things, and that helped to drive adoption.Ian:There were a few things like that where we zeroed in on key features. Another key feature that we had a lot of popular success with, and was highly used on the site was Two Clip Reorder. 80% of our business was repeat purchases. For a customer to log in and then see their last several orders and be able to immediately access those and reorder turned out to be a very popular feature. I guess for a company starting the work, that it was important to do is, to really think about the customer journey today and what are those moments along the customer journey that you can make better quickly, and focus in on those and try to create the right solution that'll drive adoption around those features, is my takeaway from that.Stephanie:Yeah, and that's such a good reminder for a platform. I would see a lot of people, if you try and throw all the features, most people are probably not ready to get power user of a brand new platform and they're like, "I want to know every single feature on here," so just presenting them with the things that are pretty uniform, like you said, payments are a big thing, reordering is a really smart way to get people in the door. Then start maybe dripping out the extra features that would overwhelm them from the start.Ian:I would take it further upstream than that too, Stephanie, which is to say maybe you don't need to build a platform with all of those features on it out of the gate. If you take a true MVP view, focus on what are the moments in the customer journey that you can digitize successfully and give them a superior experience, and start there. Maybe you don't need as many features on your platform to start with, but build something that does perform very well and earns their adoption, and then add other features as you go. Beyond adoption, it's even how do you start faster and get out of the gates with some traction on it earlier?Stephanie:Yeah. Did you have any surprises from either customers or maybe your internal employees who you were also trying to train up on this new platform? Anything that you look back and you're like, "Oh, we should have probably done it this way. We could have avoided this if we would have approached it a little bit differently"?Ian:Boy, there's probably a good list of things that we would have... We learned along the way by doing. I guess I would say one of my biggest takeaways was probably we could have started smaller and been a little more rigorous or embrace that MVP concept even more.Stephanie:Rolling it out for a pilot group type of thing? Like smaller in that sense? Like don't do it [crosstalk] on there?Ian:Or is less complexity to begin with. An even simpler platform and prove that you can drive adoption around that, it's easier to explain, it's easier to build. Then there's less to change and iterate as you learn more about how to make it even better platform. But one of my takeaways I think is really embrace that idea of MVP. You can think about narrowing the scope of the customer base you launch it to. You can think about limiting the products. You can think about a lot of things to make it smaller and more manageable, and get it out the gate and just have data coming in on what's working and how is it generating value. Then build complexity around that. Know what works, and build on success rather than... This is what makes it intimidating for people who are starting the journey is, seeing the complexity of all the problems that need to be addressed, or all the features that you need.Ian:If you compare yourself with Amazon, yes it's going to be a very expensive, very big project. But you don't necessarily need to have all of the features and benefits to start with. Start small. Move fast. And work in the world of results to understand what's working and where to double down on success and invest in scale.Stephanie:How would you get your leadership team to agree on "Here's the five features that we know that maybe 80% of our customers want," how do you get everyone in the same room to all agree when everyone probably has very different customers and they all heard different things, even if it's one off their like, "I know this is important to a customer. It's very big revenue-wise for us." How do you [crosstalk] agree on something?Ian:First, I think it helps to start with a long range vision. I guess one of my other learnings would be that I've seen companies that become system-focused like "We need a platform. Let's build it. Let's turn it on. It's going to cost us $X million and take a year and a half to build." They think about it as a project with a start and an end. The reality is, you need to just think about how fast can we get to the starting point and how do you make that as fast and reasonably good as possible for their MVP. Then assure people that this is not a project that has a start and an end.Ian:It is a journey that has a starting line, and MVP is sort of how you're racing to get to a starting point. Then a multiyear potentially perpetual journey building that out. I think when you get the team in the room, you've got to have some data. You need to have data around your customer segments, around their preferences and needs. You need to sort of have an understanding of the customer journeys that exist. I think it's important to realize that it's easier to digitize simple processes than complex ones. There's a logic to we got to start small. Let's take recurring purchases with existing customers who know exactly what they want, and they buy it regularly.Ian:How do we just automate a repurchase? That's super simple. The customer would prefer to do it that way anyway versus... Later, you to get to things like troubleshooting or selling differentiated products that are a first time purchase to our customer that has a high performance need. Leave the high value add complex work to people and start with simple processes. Add complexity as you go. I think you can, between using real customer insights and the logic of what is possible in the digital world in terms of solution creation, and using a longterm like a three to five year journey map or a journey roadmap. We can assure people, "We can't get to you first, but these are the building blocks that we have to put in place in order to get to that level of complexity," and something that serves that unique customer need.Stephanie:Yeah.Ian:But there may be some things that'll never be digital or in the foreseeable... They're just too complex and they don't have the scale. You may have some one-off customer problems that only occur several times a year, and it just doesn't make sense to invest the kind of cost and a digital solution for some things. People might need to hear that too along the way.Stephanie:Yeah. What did the change management when it came to employees look like? Was there any pushback? Because I could see as an employee being like I always talk to my customer like this, we're on the phone, I do the order for them. We have this relationship. Don't mess with that. What was that like behind the scenes trying to train the employees up, get them onboard, and what kind of things [crosstalk]-Ian:Yeah.Stephanie:[crosstalk] for that.Ian:I think there are two great things to discuss on that. Great question. First, I would like to talk about Agile and how Agile played a role in adoption in our own employee environment. Second, really we had a very robust change management approach going into place at Univar Solutions that is worth talking about. First of all, Agile, this is where I became a real believer in Agile and certainly there was a lot of resistance. There were sales people who said "I don't want anybody touching my customer without me knowing about it. You shouldn't go take them a price or an offer, or anything like that without me approving it first."Ian:A lot of businesses out there are like that still today. There's a lot of trepidation about change. Really, we just had to find a support somewhere in the business who believed that they had an opportunity. The reality is that the speed you can move in digital is an opportunity. We could touch the entire national customer base for a given product in seconds, where it might take weeks for our traditional Salesforce to get out in front of those customers. We found somebody who wanted to work with, and try, and experiment. We put together a plan to target the right customers with the right offering given out there via marketing automation.Ian:We started at a very small scale, and it was to be honest, so small. We knew going into it, this is not going to move the needle at all. It's just too small. Everyone was being too cautious. But we ran the experiment and it came back, and sure enough we just didn't have enough scale to get any movement. But that was what we learned from it. We took it as a learning. We started too small. We need to open the target zone here of customers. The second trial we did, very quickly with a larger customer base, we started to see some progressing results. We picked up a few other learnings. So, we quickly ran a third iteration of it, and by that time we sent this experiment out, this message to customers, and we got real traction on it.Ian:The conversation which started from "Wait a minute. I don't know, why are we messing with customers without salesperson involvement?" to within about three to four weeks having results that were very promising. The conversation flipped, and the business team was saying to the digital and marketing team, "How can we do more of this? What do you need from me to do more of that? Because that felt good. That was a great solution that aligned with my business themes." In that sense, Agile, this idea of start small, run real experiments to get real data, and then once you prove a hypothesis about something that works, the discussion about investing and scale is much easier and you actually have a pull for the solution rather than pushing it into the business teams.Ian:I think first, Agile is a great adoption tool and a process for working cross-functionally with the rest of the business to help drive adoption of digital solutions. Second, I wanted to talk about change management. I would say I commend Univar Solutions for the approach here where part of this came in as well as it relates to an acquisition, and a lot of change that we were rolling out, because we were integrating two companies. I guess I would say as companies think about investing in digital, they're really thinking about how they spend every penny and they make those pennies go as far as they can.Ian:Usually, it is not natural to say "We need to hire people to help communicate." Meaning, communicate through and train our employees, communicate and train our customers. It feels like can't we just have existing people have that conversation? But the reality is, we did hire a change management leader. We started staffing out change management roles to integrate with customer service, to integrate with sales and to interact with customers. I guess a learning, looking in the rear view mirror was, that is the way to do it.Ian:You might even want to have customer adoption teams or cross-functional teams that involve adoption leaders throughout the company.Stephanie:What did this role look like? I mean, you're bringing someone in. Their role is to do change management. What does their day to day look like? How are they supposed to be partnering with teams?Ian:We had a leader at Service Central level who was thinking about putting together training programs, putting together communication, and coordinating timelines and rollout structures, and plans. So, full-time they were... Now, they weren't just working on digital. They might have been rolling out other major changes in the corporation, but digital transformation is something that fits that bill. My point is to have a dedicated structure in place, probably with a leader whose overseeing it, and potentially ambassadors in a variety of cross-functional teams or functions, like sales, customer service, sales ops, and even customer-facing adoption sort of agents is very fruitful.Ian:If you've invested and you believe in an ROI that will come with this, then adoption is an important factor that limits your ROI. I would just suggest that the company starting and going down this journey are thinking about all the investment and systems, and infrastructure of digital. Don't spare too much on adoption in favor of technology because you will be spending money on technology that's poorly used. It's worth the investment to drive timely, effective adoption and satisfaction with everybody in the ecosystem.Stephanie:One point I'm thinking about is all these things are changing, and a lot of the managers... I mean, I've seen this in the past companies I've worked for, well we need more head count. We always need more head count. For what's happening behind the scenes here, you just need to throw more people at it. How did you approach your teams who probably were all saying something similar I would assume? Did you supply more heads to try and solve problems? Or were you like "Hey, let's rework the talent pool. Let's put people on different roles." What did that look like?Ian:Yes. The answer is yes. No, certainly, you are thinking about head count, but this is where as a B2B business we started talking about omnichannel and sort of reconfiguring how we handle customer needs. In a business that has traditionally been very sales driven and relied on field sales reps to deal with face to face with customers for a lot of things, which many businesses out there still do, we started to think more about these customer journeys. There's simple, there's more complex, and there's very complex types of customer journeys, or events on a customer journey that need support.Ian:How do you start digitizing from the bottom up, the most simple, and how do you drive adoption of those? You can build a plan that drives the customer to self-serve options in order to reallocate head count into new... Sort of reinvest it into higher value activities from handling regular orders and replenishment orders to digitizing that and then thinking about how are we reallocating head count to digitize more complex processes, or to handle more high value added customer engagement opportunities. You can go from customer service handling manual work to more sales reps that are technically proficient and able to go sell a high value customer on a high value solution.Ian:As you up the continuum of complexity with digital, you're continually reinvesting head count by creating a self-serve option, driving adoption, and then moving head count into a higher value space.Stephanie:That's great. Yeah, I can see a lot of companies struggling with that now, and thinking how do I put these people in new roles, and then train them. Is it worth all that? Or should I hire someone who's already done this before? Tricky place to be, but I like that.Ian:Yeah. You can think too in today's world post-COVID, I think there's a continuum from digital to sort of inside... Or let's say digital, customer service, inside sales and then your outside sales or national count. Sort of that hierarchy of the types of resources you're applying against customer needs. The inside sales team becomes an even more potentially bigger team. They make more calls a day than outside sales rep can, and in an omnichannel environment they have the tools that you're investing in with ecommerce and digital to be even more efficient and have more intelligence at their fingertips to handle those customers as well.Stephanie:Thinking about intelligence at your fingertips, I want to shift back to the topic of AI. I know we mentioned it earlier that you guys are starting to experiment with that. You have a really big catalog at Univar. You have high frequency of transactions, a lot of stuff going on. What did that look like, introducing that into some of your processes? What did that world look like?Ian:Yeah, sure. Let me say, I am such a huge believer in AI and machine learning, and the opportunity here. This is sort of a revolution that's just starting. We were building out AI and machine learning use cases and deploying those, and integrating them with our entire sales and customer service ecosystem sort of. I think first, if there are companies out there that are wondering about this, I would say a lot of people quickly go to debates about is it AI or not? Or is just a formula?Ian:I saw a couple authors of a book Competing in the Age of AI. I saw them speak recently and one of the authors said "Look, you can get into a debate if you want to. I suggest that you just forget about that. It's not even worth debating. The reality is, if it is, if you're using algorithms and automation to do something a human used to do, let's call that AI." AI isn't all about sort of recreating human-centric consciousness or something, or super complex. More and more, the vast majority of AI application is going to be in super focused problem solving sort of settings.Ian:That's what we are looking at, at Ford. I would say any company out there that has lots of transactions, lots of customers, lots of products, any of those combinations probably has a great opportunity here because if you've got the data from transactions, from your CRM system, and especially if you have a large catalog and you're only selling a portion of that to most of your customers, there are insights hiding in all that data. In a B2B environment, it can be very valuable to understanding and optimizing your pricing.Ian:Pricing is hard to manage, and there are a lot of variables. AI can allow you to put many variables together and create some really sophisticated ways to monitor competitive things, or going on regents to look at how you're pricing customers across your own business, but bring some timely intelligence and automation to recommending optimum prices. AI allows you to predict and prevent customer turn. You can put together dynamics across a variety of variables that might indicate when a customer's regular purchasing cycle is changing, and there may be other factors involved that would indicate that this customer is likely to leave us.Ian:We've had a few things that are not correlated with success here and retention. Certainly, everybody has experienced as a consumer going online and seeing customers like you also bought. AI allows you to see and make those connections with more certainty and a higher understanding of what's the probability of success on these things in order to invest in automation and turning that into a feature, or marketing automation.Ian:This was super exciting, and we had success building teams out internally, bringing in data scientists and setting them loose on different business opportunities where they could build an algorithm and then we connected it through marketing automation or ecommerce to drive real financial benefit and results for the company.Stephanie:Yeah, that's awesome. What kind of insights did you get, or "aha" moments where you're like, "We never would have stumbled on that without building out these algorithms"?Ian:An example would be that we had a customer segmentation model in place but AI created an outcome that had 34 micro-segments of customers that was driving certain activity that was really generating value. No human could manage coming up with 34 micro-segments of customers based on many different variables. That's an example of how AI is able to piece together insights that just humans wouldn't get around to and couldn't connect on the right kind of actions probably with that in place.Ian:Like I said before, if you're a business that has a lot of transactional data, AI might be for you. If you have a lot of customers, a variety of customers, AI might help you. If you have a big catalog that you're trying to sell to a lot of customers, AI might help you. I think that there are plenty of businesses that think it's too farfetched or too sophisticated. I'm a believer that it's more within reach than people think, and that that's not just for any one business but it's already starting to change everything about online merchandising for some businesses, and marketing automation.Ian:It's worth diving into.Stephanie:Awesome. I spent a lot of time diving into Univar because obviously the company is amazing. Your story there, all your stories, are awesome. I also want to hear about what you're doing today. I know you're advising, an investor. Tell me what are you up to these days?Ian:Yeah, so I've started working with another sort of distribution business that is starting their own digital transformation, a very similar story. I believe that there are plenty of them out there. Also, I've been helping a business where I'm an investor that is called Parcel Home. This is an IOT connected device. It's launching in Europe. It's been in Europe for a couple of years and we're getting ready to launch it in the UK. Essentially, it's a delivery box that install outside your home on your front porch or out by the street. It's IOT connected, so with your phone you can access and monitor it. You can delivery people codes, so like if you were to purchase on Amazon, you'd just go in your delivery instructions and instruct them to use a code on the box.Ian:When they get there, they punch in the code. It unlocks. They leave your packages in the box. They close it. Then as you get home it notifies that you have received packages today. Make sure you go get them. You can enable other people in your home to use it, and you can set one-time codes for somebody who's just coming by to pick something up or drop something off. Or set it up as a recurring solution for all your deliveries.Stephanie:I can't believe that [crosstalk] haven't had that yet. I'm just thinking about how archaic dropping off a box of Amazon, there's a $500.00 item in there potentially, and it's just sitting on my front porch for [crosstalk].Ian:I know. I had the same thought. People buy multi expensive things, and then the package gets left on your front doorstep and it feels like really I think in that situation it's like security is essentially the fact that it's concealed in paper or cardboard. The only thing protecting it is the fact that somebody's not sure what it is, but it's sitting out there outside your home for a while.Stephanie:Could be a baby bottle. Could be a high end TV. I don't know.Ian:Yeah, $500.00 handbag or something like those, yeah. We see and there are some sort of online communities for neighborhoods where we see people talking about package theft. We know that's an issue.Stephanie:Oh, I know that from being in the Bay area.Ian:Weather is an issue. If it's left outside and you have precipitation or things like this, it can damage packages. I think now there are places where it's just not okay to read the package because of threats of theft or something, so they have to ring the bell or knock on the door and interrupt now what are Zoom or Microsoft Teams, or whatever online meetings. It's a nuisance as well.Ian:Anyway, this is a startup business that has been active in the Netherlands, Belgium, Luxembourg, and launching in Denmark here this spring as well as UK later this year. And really, direct-to-customer. So, building out regeneration assets and processes, a sales and marketing funnel and the processes to support that, and thinking about, as many companies are now, living in an almost purely digital environment and interacting with customers in that way.Stephanie:Yeah, that's awesome. Do you feel like you have certain lessons from the past that you're able to bring to this company to kind of help accelerate their progress? Or is it just such like a different field and startup where you're really having to kind of relearn the industry and what startups are doing versus really large Fortune 500 type of companies?Ian:I think it's some of both. It is. As you're launching, there are some fundamentals that even startups may or may not have the talent or resources in place. They just need to do some of the blocking and tackle about marketing and PR as you're entering a new market. How do you approach PR? There are some basics about press engagement for instance, that I can help with, but we're also learning about influencers, micro-influencers, and how to... That's an ever-changing game. There are new sort of marketplaces of influencers where brands can go and evaluate who are the influencers with audiences that matter to me, and how do I transact with them, or come to a mutually beneficial agreement to work with certain influencers? How do I scale that kind of work and what kind of investment do I need to do that?Ian:It's an important way that brands are reaching people now. Every moving target, with new platforms: TikTok, et cetera. It's a combination of executing on known best practices and staying in touch with what's working today. In a startup, you have a business that in the course of a year their commercial processes may change many times over. You add one additional person into the working team, and suddenly new processes emerge, or people reallocate different tasks. So, it's a very dynamic environment in that way.Stephanie:That's awesome. Yeah, I will be watching them closely. I'll be excited to see them expand, and hopefully they come here.Ian:Yeah.Stephanie:Well, let's shift over to the lightening round. The lightening round is brought to you buy Salesforce Commerce Cloud. This is where I ask a question, and you have a minute or less to answer. Are you ready, Ian?Ian:All right, I guess I am ready. I didn't even know about the lightening round.Stephanie:It's easy [inaudible]. What one thing will have the biggest impact on ecommerce in the next year?Ian:I honestly think we'll see... If we rewind, people have entrenched behaviors. Take my family for instance, we were buying groceries online from a source. Everything got disrupted. We were a loyal online customer, but certain products and processes changed and we had to change to adapt to what our needs were. Many customers change brands and change their choice of where they purchase these things in the last year. I think the question will be, where did things land? Do people stick with the new brands that they've adopted? Or do brands settle back into a way that they win their customers back who've experimented and gone somewhere else? I think we're still in the turbulence of COVID.Stephanie:Mm-hmm (affirmative), yep. I agree. What do you predict then? Do you think people go back to kind of what they knew before? Or do you think now it's so ingrained with the new stuff they've been doing that that's the new way of living?Ian:I think more and more people will stick with their new solutions. To me, some of that is surprising because honestly we have bought through Amazon and Whole Foods, which I would think Amazon has got this under control, but for certain reasons a Target has over-delivered on new solutions and the product is [inaudible]. We had stopped buying from them. That's an example where competition moved fast and have different relationships with some of those customers now. I think that businesses better get used to where things are now, and it's going to be hard to re-win customers that they've lost.Stephanie:Yep. Yeah, same thing with Walmart. I feel like they've stepped it up in a huge way-Ian:Yes.Stephanie:On very quick delivery. I ordered a planter the other day and it showed up the same day. I didn't really understand the delivery process because it seemed like just some random person, but I'm like, "Hm, my planter's here," in that same day.Ian:Yeah.Stephanie:Which made me kind of rethink where before I'd be like, "Yeah, I'm not going to Walmart because it could take a couple of days, and shipping and all this." But yeah, they stepped it up.Ian:Yeah. I totally agree. They've done a great job.Stephanie:What's the nicest thing anyone's ever done for you?Ian:The nicest thing anybody's ever done for me? Whoa, that's tough. Other than my wife bearing children? I would say that [crosstalk]. That's a big one. It's hard to beat that.Stephanie:That is a good one.Ian:I don't know if I could top that. That's a big deal. And as a father, there's this moment where you're like you're going into that experience and you realize "I really don't control anything about the things that matter most to me. I just have to sit here and hope it all goes well."Stephanie:Yeah. Yeah. If you were to have a podcast what would it be about, and who would your first guest be?Ian:I think I'd have to have a podcast about what people are passionate about, and the lengths that they will go to to pursue their passions. I don't know who my first guest would be, but I think that the most interesting conversations are when you talk to people about stuff that they really love, that they love doing, and that they... That's what lights people up. I think I might start with unexpected guests, people that are sort of somebody in your own neighborhood that nobody knows, but there are amazing things happening that people are...Ian:I love these sort of stories of real humans of, kind of stories where somebody just went to great lengths. I read a great story that's a good example. A little restaurant in Baltimore that made Fusion Asian food, there's a woman who came to visit her kids in Baltimore regularly. Loved a certain dish they had there. Then she came down with terminal cancer. She lived in Connecticut there in Baltimore, and the kids this woman had called the restaurant and said, "Hey, can we get the recipe? We'd just like to prepare it for her in her final weeks."Ian:The owner of the restaurant was like, "You know what, where does she live? We'll be there." They drove six or seven or eight hours and prepared it on the back of the tailgate of their truck, and knocked on their door and brought this food to her. Anyway, that sort of thing is... That makes for great stories.Stephanie:Oh, goosebumps over here. That's amazing.Ian:Yeah, totally.Stephanie:We need that podcast. Someone sponsor this. Ian needs a sponsor. Oh yeah, that's really great. I'd definitely listen to that. What one thing do you not understand today that you wish you did?Ian:Let's focus it back on ecommerce.Stephanie:Okay.Ian:A big question that I don't see an answer to that I really think is a big opportunity is, if I think about real world brick and mortar shopping it's a very rich experience. If you think about walking in a store and walking back to the department you're going to, you past thousands of products and many, many, many opportunities for a retailer to sell something to you: visually, stimulations, [inaudible] signs, POP, that kind of thing. Digital ain't there yet.Ian:It's a long way away from it. At best, we're saying customers like you also bought, or... You know what I mean? It's a cross merchandising that gets relegated to a side banner or below the fold kind of merchandising. It's hard to imagine replicating the richness of an in-store experience, but I'm really curious to see how that evolves because brick and mortar is becoming less and less... It's not going away, it's just that's a rich experience of hard to replicate, and how many online browsing occasions do you need to replicate or replace all of those stimulus that retailers or brands can present you with in-store effectively?Ian:I guess I'm wondering, without that in place what's the output of the whole system here? Do people become just way more replenishment purchase-oriented and less new purchase? Or can we find other ways to effectively introduce people to products they didn't know they were looking for?Stephanie:Mm-hmm (affirmative), that's a good one. Definitely something that I'll be watching closely over this next year, because I love retail. I love going into stores, especially if they have a good experience, good curation, the collection. I feel like you can't beat that, even in a digital world and things like... Yeah, it's hard to get there.Ian:The real world shopping can also be a social experience that online is not anywhere close to replicating either. How you share it with somebody, it's a little different experience online too.Stephanie:Yeah, and you go with someone and... Yeah. Well, that is a great answer. Ian, thank you so much for joining us on the show today. It's been a pleasure having you. Where can people find out more about you and your work?Ian:Reach out to me on LinkedIn. It's LinkedIn slash in/slash... Whatever. IanLGresham.Stephanie:I'll link it up. [crosstalk].Ian:Yeah, there you go. I'd love to connect with you. If there's anybody that has questions about digital transformation or how to connect with customers in that way, I'm happy to have a good conversation about it. Thank you, Stephanie, for having me today. It's been a great conversation.Stephanie:Thanks so much.

As the Global VP of Indirect Procurement and Real Estate ("CPO") at Univar Solutions, Alejandro Gusis doesn't just "do procurement," at least not in the way that most approach it. Despite that or perhaps because of it, Alejandro was named the "CPO of the Year" at the prestigious CPO Honors 2020 Awards ceremony last fall. On this podcast, Alejandro shares his approach to the profession and shares the experiences and insights that led to his award.