Podcasts about get things right

Financial planning is a service-based business. You're selling the invisible. It can't be seen, touched or experienced before buying. Prospects are forced to search for other ways to evaluate the value of working with you (most of which are NOT great options to inform such an important decision!). Fortunately, Michael Lecours, a financial advisor and co-founder of fpPathfinder, joined the show to explain the challenges of communicating the value of an intangible service and share specific ideas to make the financial planning experience more tangible. You'll Learn: How a dentist office made their service more tangible The invisible influences that drive a prospect's decision Using a client journey map to enhance client experiences What Airbnb can teach us about marketing the real value of an advisor *To sign up for Brendan's newsletter packed with resources to master the human side of advice → Click Here   Resources: Harvard Business Review: Know Your Customers' “Jobs to Be Done” fpPathfinder: Popular Checklists & Flowcharts “Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life” by Rory Sutherland  “The Checklist Manifesto: How to Get Things Right” by Atul Gawande Connect with Brendan Frazier:  RFG Advisory LinkedIn: Brendan Frazier Connect with Mike Lecours:  fpPathfinder LinkedIn: Michael Lecours About Our Guest:  Michael Lecours, CFP® is a Co-Founder of fpPathfinder. He is also a financial advisor and planner at the Wealth Strategies Team. Michael began his career in advertising where he worked to develop marketing strategies for insurance companies, banks, credit unions, RIAs and hedge funds. Now, he leverages his background in advertising to distill complex financial planning concepts into straightforward strategies, apply behavioral finance concepts to the planning process and injects a disciplined approach to all facets of the client experience. – Content here is for illustrative purposes and general information only. It is not legal, tax, or individualized financial advice; nor is it a recommendation to buy, sell, or hold any specific security, or engage in any specific trading strategy. Information here may be provided, in part, by third-party sources. These sources are generally deemed to be reliable; however, neither our guest nor RFG Advisory guarantee the accuracy of third-party sources. The views expressed here are those of our guest. They do not necessarily represent those of RFG Advisory, its employees, or its clients. This commentary should not be regarded as a description of advisory services provided by RFG Advisory, or performance returns of any client. The views reflected in the commentary are subject to change at any time without notice. Securities offered by Registered Representatives of Private Client Services. Member FINRA / SIPC. Advisory services offered by Investment Advisory Representatives of RFG Advisory, LLC (“RFG Advisory or “RFG”), a registered investment advisor. Private Client Services and RFG Advisory are unaffiliated entities. Advisory services are only offered to clients or prospective clients where RFG Advisory and its representatives are properly licensed or exempt from licensure. No advisory services may be rendered by RFG Advisory unless a client agreement is in place. RFG Advisory is an SEC-registered investment adviser. SEC registration does not constitute an endorsement of RFG by the Commission, nor does it indicate that RFG or any associated investment advisory representative has attained a particular level of skill or ability.

Send us a textSometimes people misinterpret information, particularly when the intention is not what it appears to be. Have you had that happened to you? If so, this episode is for you and I hope you get the clarification on how misinterpretation impacts how you communicate and also what was the true intention.

Have you ever noticed how the person you don't care about always seems to get everything right, while the one you actually like keeps stressing you out nonstop? Why does it always seem to work out this way?

Johnny Cleveland Podcast: Browns have offseason to get things right or else... Learn more about your ad choices. Visit megaphone.fm/adchoices

www.verywisealternatives.com Herbalist Viola Colon Queen cares more that you will ever know.

Chicago Way w/John Kass (12/30/24): Joining John Kass & Jeff Carlin on the last episode of 2024 is a retired American diplomat with over 30-years of experience advising the most powerful leaders in the world on Middle East security matters and who also happens to be John's younger brother, Nicholas S. Kass. The discussion centers […]

A highly-sought after speaker, trainer and coach known as “Jim Carrey with a Ph.D.,” Dr. Danny Brassell has spoken to over 3,500 audiences worldwide and authored 17 books, including his latest, Leadership Begins with Motivation. He helps entrepreneurs, executives and business owners boost their income, freedom and impact by improving their communication skills. The co-founder of the world's top reading engagement program, Danny is on a mission to bring JOY back into education and the workplace. [Guest name]'s links: Website: http://www.DannyBrassell.com Instagram: https://www.instagram.com/realDannyBrassell Facebook: https://www.Facebook.com/DannyBrassell LinkedIn: https://www.linkedin.com/in/dannybrassell/ Freebie: www.freeGIFTfromDANNY.com Book Recs: Influence, New and Expanded: The Psychology of Persuasion https://amzn.to/3LrC6uB The Success Principles(TM) - 10th Anniversary Edition: How to Get from Where You Are to Where You Want to Be: Essential Principles for Personal Growth and Development https://amzn.to/4bKLV1r The Rise of Theodore Roosevelt https://amzn.to/46fxa5p The Art of Possibility: Transforming Professional and Personal Life https://amzn.to/46fiELc The Compound Effect (10th Anniversary Edition): Jumpstart Your Income, Your Life, Your Success https://amzn.to/3y1DRvo Complications: A Surgeon's Notes on an Imperfect Science https://amzn.to/3YgwXNg The Checklist Manifesto: How to Get Things Right https://amzn.to/3Y4sGwx Creativity, Inc. (The Expanded Edition): Overcoming the Unseen Forces That Stand in the Way of True Inspiration https://amzn.to/4dq4eKD The Impatient Entrepreneur's links: Facebook https://www.facebook.com/TheImpatientEntrepreneurPod LinkedIn https://www.linkedin.com/company/theimpatiententrepreneurpod/ Instagram https://www.instagram.com/theimpatiententrepreneurpod/ YouTube https://www.youtube.com/@TheImpatientEntrepreneurPod Online www.theimpatiententreprenerpod.com Connect with us https://www.theimpatiententrepreneurpod.com/contact Kwedar & Co.'s links: Facebook https://www.facebook.com/kwedarco LinkedIn https://www.linkedin.com/company/kwedarco Instagram https://www.instagram.com/kwedarco YouTube https://www.youtube.com/@KwedarCo Online www.kwedarco.com Connect with us: https://www.kwedarco.com/book-consultation

Greg is an author, co-founder, and CEO of ScreenSteps, a software platform for transferring knowledge faster. He attended both Berklee and Harvard, but Harvard was the name of his junior high school, and Berklee was the Berklee College of Music in Boston. Greg is the co-author of the book, Find & Follow: Reduce Supervisor Burnout & Improve Employee Performance by Transferring Knowledge Faster. The Find & Follow Framework helps businesses improve employee engagement by reducing their reliance on tribal knowledge. Greg's links: Website: https://www.screensteps.com  LinkedIn: https://www.linkedin.com/in/gregdevore    Freebie: http://findandfollowbook.com  Book Recs: Essentialism: The Disciplined Pursuit of Less https://amzn.to/3VHoL7p Effortless: Make It Easier to Do What Matters Most https://amzn.to/4bZtsiz The Checklist Manifesto: How to Get Things Right https://amzn.to/3RqMy98 Getting Things Done: The Art of Stress-Free Productivity https://amzn.to/3KGxMqQ The Impatient Entrepreneur's links: Facebook https://www.facebook.com/TheImpatientEntrepreneurPod LinkedIn https://www.linkedin.com/company/theimpatiententrepreneurpod/ Instagram https://www.instagram.com/theimpatiententrepreneurpod/ YouTube https://www.youtube.com/@TheImpatientEntrepreneurPod Online www.theimpatiententreprenerpod.com Connect with us https://www.theimpatiententrepreneurpod.com/contact Kwedar & Co.'s links: Facebook https://www.facebook.com/kwedarco LinkedIn https://www.linkedin.com/company/kwedarco Instagram https://www.instagram.com/kwedarco YouTube https://www.youtube.com/@KwedarCo Online www.kwedarco.com Connect with us: https://www.kwedarco.com/book-consultation

*** To get 150€ off on any Premium or Platinum tickets for MedTech World, use the code MTWMaltaMathieuChaffard150OFF during check-out via the official booking platform *** Modernizing surgery by making it smarter, safer, and more predictive. This is the mission of Björn Von Siemens and his team at Caresyntax. By developing a platform that integrates into hospitals' infrastructures and leveraging their data flows throughout the planning, execution, and follow-up of surgeries, the company has established itself as a leader in connected surgery. Their impact on health systems worldwide is massive and continues to grow at pace: +3000 equipped operating rooms +30,000 surgical teams served +3 million surgeries assisted each year In a world where healthcare resources are growing scarce and where access to surgery is highly unequal, Caresyntax aims to be one of those enabling a profound change in medicine at scale, for the benefit of patients, healthcare professionals, and hospitals. By helping them optimize the use of operating rooms, staffing, and costs. By providing video oversight and intelligence for each operation performed, tracking every step of their execution. By enabling continuous improvement of medical teams and surgeons through detailed case reviews. In this fascinating episode, we delve into the world of cutting-edge surgery in the era of robotics, AI, and automation. Björn opens up about the inside story of this unique healthtech entrepreneurial adventure, revealing the challenges and successes that have made Caresyntax a pillar of modern surgery! Timeline: 00:02:45 - Bjoern's story as an aspiring surgeon who shifted toward healthcare entrepreneurship 00:08:14 - The idea behind Caresyntax and solving major needs for surgery 00:14:16 - The functioning of Caresyntax's platform 00:18:07 - Helping surgeons get better at what they do 00:26:45 - Giving transparency to hospitals on their operations and opportunities for improvement 00:31:55 - The role of AI in Caresyntax's platform 00:34:44 - Helping hospitals fight the burn-out crisis 00:39:08 - Setting the right expectations from patients prior to surgery 00:42:39 - What excites Björn for the future of surgery What we also talked about with Björn: Quantum Surgical Intuitive Surgical Radical prostatectomy Total knee arthroplasty Neuralink General Catalyst We cited with Björn some of the past episodes of the series: #2 - Treating liver cancer with surgical robotics - Lucien Blondel - Quantum Surgical This episode was made possible with the support of HLTH Europe! As mentioned by Björn during the episode, we recommend reading The Checklist Manifesto: How to Get Things Right by Atul Gawande. To dive further into the applications and use cases around Caresyntax's platform for surgery, take a look at the Resources section of their website. You can follow Caresyntax's activities on LinkedIn and X, and get in touch with Björn via LinkedIn. If you want to give me feedback on the episode or suggest potential guests, contact me over LinkedIn or via email! And if you liked the episode, please share it, subscribe to the podcast, and leave a 5-star review on streaming platforms!

Design Documents und Request for Comments (RFCs): Die Engineering Art der PlanungsphaseWir alle haben schon mal von einer Planungsphase gehört, um ein neues Projekt zu starten, und denken dabei an aufgeblasene Prozesse und lange Wasserfall-Diagramme. Und das Engineering-Team fragt sich oft: Wann kommen wir endlich mal zu den Details?Da kommen die Begriffe Design Documents und Request for Comments (RFCs) ins Spiel.Das doofe nur … Jemand muss diese Dokumente auch schreiben.Und da sind wir bei gleich zwei von Andy's Lieblingsthemen: Schreiben und Design Docs.Wir klären, wozu Design Documents eigentlich gut sind, worauf es ankommt, wo der Unterschied zu RFCs ist, ob das ganze nicht ein riesiger Wasserkopf ist, um einfach Dinge auf die Straße zu bringen und welche Kultur das ganze benötigt.Viel Spaß.Bonus: Wer schreibt, der bleibt.Das schnelle Feedback zur Episode:

Things are just getting weirder and weirder on the financial and economic landscape. Can they hold it all together until the elections? If so, how much longer after that?

Join hosts Mike and Mark for a new episode as they dive into Atul Gawande's The Checklist Manifesto.LinksBuy The Book on AmazonBecome a Moonshot MemberWatch this episode on YouTubeINTRO Atul Gawande introduces us to the transformative power of checklists. He explains how these simple tools can enhance the performance of experts and foster closer teamwork. By breaking down complex tasks into manageable steps, checklists ensure that crucial details are not overlooked, thus improving efficiency and outcomes. Clip: The value of checklists (3m26)IMPORTANCE AND DIFFICULTY OF CHECKLISTS Atul discusses the initial resistance to adopting checklists and systems. He highlights how checklists shift from our usual values of autonomy and individual expertise to a more collaborative and systematic approach. This transition can be challenging but ultimately leads to better results. Clip: Resistance to checklists (1m55)In a compelling story, Atul recounts how medical teams operate like a pit crew, following a step-by-step checklist to save a life. This illustrates the power of checklists in high-stakes situations, demonstrating how structured teamwork can lead to miraculous outcomes. Clip: The Frozen Girl (4m02)SET GOALS Brian from Optimize shares an anecdote from Atul about the rock band Van Halen and their use of checklists. The band famously included a clause about brown M&Ms in their contract to ensure venues paid attention to the details. This story underscores how daily checklists can drive excellence and prevent oversights, even in unexpected ways. Clip: Brown M&Ms (2m55)OUTRO Atul emphasizes the need for a new way of thinking to improve ourselves. He stresses the importance of accepting our fallibility and using checklists to mitigate errors and enhance performance. This mindset shift can significantly improve both personal and professional arenas. Clip: Accept your fallibility (2m54)About Atul Gawande - The Checklist Manifesto: How to Get Things Right by Atul Gawande explores the critical role of checklists in managing complex tasks and improving outcomes across various fields, from medicine to aviation. Gawande uses real-world examples and in-depth research to demonstrate how simple, well-designed checklists can reduce errors, enhance performance, and ensure consistency. The book shows that even experts can benefit from the humble checklist to achieve excellent reliability and success.For a detailed summary, visit Checklist Manifesto Book SummaryLinksBuy The Book on AmazonBecome a Moonshot MemberWatch this episode on YouTubeAbout Moonshots Podcast: The Moonshots Podcast is your go-to source for unleashing the best possible version of yourself. Hosts Mike and Mark delve into the secrets of success by dissecting the mindset and daily habits of the world's greatest superstars, thinkers, and entrepreneurs. Join them as they learn out loud, exploring behind the scenes to discover actionable insights that can be applied to your life. Thanks to our monthly supporters Fabian Jasper Verkaart Ron Chris Turner Margy Diana Bastianelli Andy Pilara ola Fred Fox Austin Hammatt Zachary Phillips Antonio Candia Mike Leigh Cooper Daniela Wedemeier Corey LaMonica Smitty Laura KE Denise findlay Krzysztof Diana Bastianelli Roar Nikolay Ytre-Eide Stef Roger von Holdt Jette Haswell Marco Silva venkata reddy Dirk Breitsameter Ingram Casey Nicoara Talpes rahul grover Evert van de Plassche Ravi Govender Craig Lindsay Steve Woollard Lasse Brurok Deborah Spahr Barbara Samoela Christian Jo Hatchard Kalman Cseh Berg De Bleecker Paul Acquaah MrBonjour Sid Liza Goetz Konnor Ah kuoi Marjan Modara Dietmar Baur Ken Ennis Nils Weigelt Bob Nolley ★ Support this podcast on Patreon ★

Amy Edmondson shares how to minimize unproductive failures and maximize intelligent ones. — YOU'LL LEARN — 1) What separates good failure from bad failure 2) The surprisingly simple tool that prevents many failures 3) How to stay motivated in the face of failure Subscribe or visit AwesomeAtYourJob.com/ep972 for clickable versions of the links below. — ABOUT AMY — Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School. Her work explores teaming – the dynamic forms of collaboration needed in environments characterized by uncertainty and ambiguity. She has also studied the role of psychological safety in teamwork and innovation. Before her academic career, she was Director of Research at Pecos River Learning Centers, where she worked with founder and CEO Larry Wilson to design change programs in large companies. In the early 1980s, she worked as Chief Engineer for architect/inventor Buckminster Fuller, and innovation in the built environment remains an area of enduring interest and passion.• Book: Right Kind of Wrong: The Science of Failing Well • Website: AmyCEdmondson.com — RESOURCES MENTIONED IN THE SHOW — • Study: “The Intuitive Psychologist and His Shortcomings: Distortions in the Attribution Process” by Lee Ross • Book: The Checklist Manifesto: How to Get Things Right by Atul Gawande • Book: The Road to Character by David Brooks • Past episode: 707: Amy Edmondson on How to Build Thriving Teams with Psychological Safety — THANK YOU SPONSORS! — • LinkedIn Jobs. Post your job for free at LinkedIn.com/BeAwesome • Harvard Business Review. Get 10% off your subscription at HBR.org/subscriptions with the promo code AWESOMESee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode, Richard Tubb speaks to Allen Edwards, an accomplished entrepreneur and speaker. He's the founder of Eureka Process and the co-owner of Gozynta. Allen has also just published a book: “Process and the Other P Word (Which is also Process): the Power and Profitability of Process Within Your IT Business.”Mentioned in This EpisodeGozyntaAllen's book: Process and the Other "P" Word (Which is Also Process): The Power and Profitability of Process in Your IT BusinessOperating system: Novell NetWareIT management tool: ConnectWisePodcast interview with Dan AdamsBusiness finance tool: QuickBooksIT business expert: Karl PalachukBook coach: Mike CapuzziBook: Michael Gerber: The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About ItBook: Robert Kiyosaki: Rich Dad Poor Dad: What the Rich Teach Their Kids About Money That the Poor and Middle Class Do Not!Richard's book: The IT Owner's Survival GuideBook: James Clear:Atomic Habits: the life-changing million-copy #1 bestsellerCollaboration tool: TeamsCollaboration tool: SlackBook: Dr Atul Gawande: The Checklist Manifesto: How to Get Things Right. Atul GawandeDocumentation management tool: IT GlueCollaboration tool: ConfluenceCollaboration tool: SharePointBook: Karl Palachuk: Relax Focus Succeed - Revised EditionMeditation app: HeadspacePodcast interview with Karl PalachukMSP community:

My guest for this episode is Laurence Lehmann-Ortega. Laurence is one of the world's leading experts on how existing firms can create innovative new business models. In this episode we discuss the newest edition of the her book, Re(Inventing) your Business Model: The Odyssey 3.14 Approach, co-authored with Helene Musikas and Jean March Schoettl. The book has also been adapted into a MOOC by Coursera. Like many of the best business schoolteachers, Laurence started her career in the consulting world before transitioning to academia, first at GSCM Montpellier and from 2010 at HEC Paris. At HEC she teaches strategy and business model innovation in the masters programs, the MBA, EMBA and in customised executive education programs. She has won multiple teaching awards at HEC. Laurence is also the Academic Director of the Masters in Strategic Management and our very own TRIUM EMBA program. In addition, she is the academic director on a number of large and complex programs in HEC's custom executive education portfolio. In this episode we discuss the problems of alignment between business models' value propositions and the existing firm's value architecture; the challenge of trade offs across different values – profit, people and planet – when evaluating the contribution new business models will make to the firm's goals; how to tell if a firm has a healthy innovation culture; the need for proper, scientific testing of innovation, and; the problem of applying ROI to innovation spending. We finish the discussion with a short conversation about the executive education industry. Laurence and I are both in the ‘supply side' of this business. Here, we put ourselves on the ‘buy side' and discuss what we would look for if we were making the decision to spend time and money on learning and development – both for the individual consumer and the corporate client. Laurence is one of the most talented teachers and academic directors I have ever met. I always look forward to our conversations because I walk away feeling like I've learned something. This conversation is no exception. I hope you enjoy!CitationsLaurence Lehmann-Ortega, Hélène Musikas & Jean- Marc Schoettl (2023) (Ré)inventez votre Business Model - 3e éd.: Avec l'approche Odyssée 3.14. English version to be available in June 2024.Gawande, Atul (2010) The Checklist Manifesto: How to Get Things Right. Picador Paper. Cylien Gibert & Sihem BenMahmoud-Jouini (2020) Créez le prochain Uber et soyez rentables d'ici la fin de l'année : Les managers de labs d'innovation face aux contradictions entre mandat et gouvernance. Revue Française de Gestion.Breaking Boundaries : The Science of Our Planet (2021) Netflix Series. Directed by Jonathan Clay. Hosted on Acast. See acast.com/privacy for more information.

This show delves into the groundbreaking 'Getting Things Done' (GTD) methodology with its creator, David Allen, offering an in-depth exploration of how this approach can revolutionize productivity and mental clarity. Allen shares insights into GTD's development, its core principles, and practical tips for implementation. The conversation illuminates how GTD enables individuals to manage their tasks and responsibilities more effectively, leading to not only stress-free productivity but also a significantly clearer mind. Join us for a transformative journey into optimizing your workflow and enhancing your life's organization.More on David Allen:WebsiteInstagramFacebookTwitterGetting Things Done: The Art of Stress-Free ProductivityOther books hereBooks and other interesting mentions:Timothy LearyThe 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by Stephen CoveyTim FerrisThe WOOP MethodThinking, Fast and Slow by Daniel KahnemanThe PARA Method: Simplify, Organize, and Master Your Digital Life by Tiago ForteThe RoamCommonplace BookChatGPT Maker Vs Manager by Paul GrahamEOS - Entrepreneurial Operating SystemThe Checklist Manifesto: How to Get Things Right by Atul GawandeGettingThingsDone Training & Coaching

In this episode of the Executive Function Brain Trainer Podcast, Darius and Erica explore the challenges and solutions surrounding time management, a common hurdle for individuals with executive function difficulties. The conversation focuses on recognizing signs like underestimating task duration, being frequently late, and struggles in starting or completing tasks. They explore practical, empathy-driven strategies and technology tools such as time tracking apps like Toggl and Clockify, structured scheduling using Google Calendar, visual aids like Time Timer, and engaging with mindfulness apps like Headspace and Calm. Additionally, they discuss innovative time management tools like Forest and Focus@Will, along with coping mechanisms for when time slips away using platforms like Asana and Trello.   Links: My Memory Mentor: https://mymemorymentor.com/  The Checklist Manifesto: How to Get Things Right:  https://amzn.to/3QVqgv6  The Right Brain Time Manager: https://amzn.to/3QWjZ24  The Four Agreements by Miguel Ruiz:http://tinyurl.com/4cfuwdpa  Toggl  Clockify Google Calendar Microsoft Outlook Calendar  Apple Calendar Time Timer Visual Timer Countdown RescueTime Forest  Focus@Will  Headspace Calm  Asana Trello Day One  Journey Brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠https://goodsensorylearning.com⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠https://learningspecialistcourses.com⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠https://bulletmapacademy.com⁠⁠⁠ ⁠⁠⁠https://iVVi.app⁠⁠⁠ ⁠⁠⁠https://www.mymemorymentor.com/

The Cognitive Crucible is a forum that presents different perspectives and emerging thought leadership related to the information environment. The opinions expressed by guests are their own, and do not necessarily reflect the views of or endorsement by the Information Professionals Association. During this episode, Mike Vera discusses health-related propaganda and personal standard operating procedures (SOP) which minimize bad health habits and malign influence effectiveness.Research Question: Mike Vera suggests research into crowd psychology and the ability for AI to change minds on deeply held beliefs. Resources:Cognitive Crucible Podcast Episodes Mentioned #91 Denver Dill on the Arts Mike Vera's Website Deindividuation Edward Bernays The Crowd: A study of the Popular Mind by Gustave Le Bon The Power of Habit: Why We Do What We Do in Life and Business by Charles Duhigg The Checklist Manifesto: How to Get Things Right by Atul Gawande Propaganda by Edward Bernays Link to full show notes and resources Guest Bio: Mike Vera is a Board-Certified Health Coach holding a Master's of Science degree specialized in Sport Psychology, Performance Enhancement, and Injury Prevention. As the founder of Red Pill Health & Wellness, he is fervently dedicated to debunking health myths and empowering individuals with scientifically accurate information. Beyond this, Mike is the creator of the 'Red Pill Your Health' program and the host of 'Healthy & Awake Podcast'. His unparalleled approach centers on understanding the influence of propaganda, guiding clients in controlling their environment and thoughts to achieve their health objectives. A staunch advocate for critical thinking, Mike's philosophy stands as a beacon for those eager to assert control over their well-being. About: The Information Professionals Association (IPA) is a non-profit organization dedicated to exploring the role of information activities, such as influence and cognitive security, within the national security sector and helping to bridge the divide between operations and research. Its goal is to increase interdisciplinary collaboration between scholars and practitioners and policymakers with an interest in this domain. For more information, please contact us at communications@information-professionals.org.Or, connect directly with The Cognitive Crucible podcast host, John Bicknell, on LinkedIn.Disclosure: As an Amazon Associate, 1) IPA earns from qualifying purchases, 2) IPA gets commissions for purchases made through links in this post.__________________________________________________________________ ⏳ Check out "Creating Time Wealth" Early Bird Presale: https://www.redpillhealthandwellness.com/creating-time-wealth-landing-page

MIDWEEK SERMONWatch/Listen here using the Embedded Subsplash Playerdiv.sap-embed-player{position:relative;width:100%;height:0;padding-top:56.25%;}div.sap-embed-player>iframe{position:absolute;top:0;left:0;width:100%;height:100%;}Central Baptist Church of Ponca City, OKDATE: Wednesday, October 4, 2023SERMON BY:  Dr. John WaterlooSERMON TITLE: Get Things Right!SERMON THEME: Preparing for Revival: Times for Honest Spiritual Evaluations SERMON SERIES: Resilient SERMON TEXT: Nehemiah 13:10-14Neh. 13:10   And I perceived that the portions of the Levites had not been given them: for the Levites and the singers, that did the work, were fled every one to his field. 11 Then contended I with the rulers, and said, Why is the house of God forsaken? And I gathered them together, and set them in their place. 12 Then brought all Judah the tithe of the corn and the new wine and the oil unto the treasuries. 13 And I made treasurers over the treasuries, Shelemiah the priest, and Zadok the scribe, and of the Levites, Pedaiah: and next to them was Hanan the son of Zaccur, the son of Mattaniah: for they were counted faithful, and their office was to distribute unto their brethren. 14 Remember me, O my God, concerning this, and wipe not out my good deeds that I have done for the house of my God, and for the offices thereof.— — —Watch/Listen here using our Subsplash WebShare Playerhttps://cbcponca.subspla.sh/tgbktkcListen on Archive.orghttps://archive.org/download/100423-wed-facebook-stream/100423WED-FacebookStream.mp3 

The Cognitive Crucible is a forum that presents different perspectives and emerging thought leadership related to the information environment. The opinions expressed by guests are their own, and do not necessarily reflect the views of or endorsement by the Information Professionals Association. During this episode, Mike Vera discusses health-related propaganda and personal standard operating procedures (SOP) which minimize bad health habits and malign influence effectiveness. Research Question: Mike Vera suggests research into crowd psychology and the ability for AI to change minds on deeply held beliefs. Resources: Cognitive Crucible Podcast Episodes Mentioned #91 Denver Dill on the Arts Mike Vera's Website Deindividuation Edward Bernays The Crowd: A study of the Popular Mind by Gustave Le Bon The Power of Habit: Why We Do What We Do in Life and Business by Charles Duhigg The Checklist Manifesto: How to Get Things Right by Atul Gawande Propaganda by Edward Bernays Link to full show notes and resources Guest Bio: Mike Vera is a Board-Certified Health Coach holding a Master's of Science degree specialized in Sport Psychology, Performance Enhancement, and Injury Prevention. As the founder of Red Pill Health & Wellness, he is fervently dedicated to debunking health myths and empowering individuals with scientifically accurate information. Beyond this, Mike is the creator of the 'Red Pill Your Health' program and the host of the 'Healthy & Awake' podcast. His unparalleled approach centers on understanding the influence of propaganda, guiding clients in controlling their environment and thoughts to achieve their health objectives. A staunch advocate for critical thinking, Mike's philosophy stands as a beacon for those eager to assert control over their well-being. About: The Information Professionals Association (IPA) is a non-profit organization dedicated to exploring the role of information activities, such as influence and cognitive security, within the national security sector and helping to bridge the divide between operations and research. Its goal is to increase interdisciplinary collaboration between scholars and practitioners and policymakers with an interest in this domain. For more information, please contact us at communications@information-professionals.org. Or, connect directly with The Cognitive Crucible podcast host, John Bicknell, on LinkedIn. Disclosure: As an Amazon Associate, 1) IPA earns from qualifying purchases, 2) IPA gets commissions for purchases made through links in this post.

It has become quite apparent in recent years that a solid Digital Customer Success program relies heavily on a solid CS Operations function. Join me, Alex Turkovic, in a riveting conversation with Matthew Lind, a Gainsight expert and operations leader, known for his unique approach to solving complex CS problems. As we kick off, we examine the evolution CS over the last few years. You'll learn how operations can make or break digital programs and why data hygiene isn't something you should overlook. We'll also talk about the challenges of dealing with outdated contacts and why manual data clean-up is often necessary. Matthew shares his expert advice on how to prepare for the successful implementation of a customer success platform. Enjoy! I know I sure did...Matthew's LinkedIn: https://www.linkedin.com/in/matthewlind/Resources Mentioned in this Episode:Book: "The Checklist Manifesto: How to Get Things Right" by Atul Gawande - https://amzn.to/3sE9tnMPodcast: The Success League Podcasts - https://www.thesuccessleague.io/podcastsPodcast: RevOps Corner - https://podcasts.apple.com/us/podcast/revops-corner/id1619571311Shoutout to:Lane Holt of Gainsight: https://www.linkedin.com/in/laneholt/"Don't boil the ocean but instead, make a pot of tea"1Password for their Digital CS StrategySupport the show+++++++++++++++++Listener Submissions:If you'd like to call in with commentary or a question to be addressed in a future episode, call our submission line at +1 (512) 222-7381. Leave us a 2-3 minute message with your comment or question using either your real name or a pseudonym, and we'll feature your clip on the show!Like/Subscribe/Review:If you are getting value from the show, please follow/subscribe so that you don't miss an episode and consider leaving us a review. Website:For more information about the show or to get in touch, visit DigitalCustomerSuccess.com. Buy Alex a Cup of Coffee:This show runs exclusively on caffeine - and lots of it. If you like what we're, consider supporting our habit by buying us a cup of coffee: https://bmc.link/dcspThank you for all of your support!The Digital Customer Success Podcast is hosted by Alex Turkovic

Tom Martin is the CEO at Glance, a CX and contact center strategist, product lifecycle expert, and partnership builder. Tom has led Glance through a successful “pivot,” transitioning from a small business screen share tool to a provider of omnichannel visual engagement solutions for some of the largest enterprises in the world.  Since that pivot, Glance has experienced multiple years of 70% year on year growth. Prior to joining Glance in 2013, Tom spent over a decade at Verizon building and managing strategic partnerships. Outside of the office, Tom is an avid backcountry skier, mountaineer and competitive cyclist.   Questions  •  We always like to give our guests an opportunity to share in their own words, a little bit about their journey, how you got to where you are today. •     Now, could you tell our audience a little bit about Glance and what it is that your company does? •  Can you share with our listeners a little bit about how it is that you can still integrate personal experiences or personal connection with emotion even though we have so much of our connectivity being done in a digital space. •  What is your view on empathy? And do you believe everyone has the ability to exercise it? And if not, what are some tools that you believe can help to strengthen that particular competence in a team member? •  Can you also share with us what's the one online resource, tool, website or app that you absolutely can't live without in your business? •  Could you also share with us maybe one or two books that have had a great impact on you, it could be a book that you read a very long time ago, or even one that you've read recently. •  Could you also share with our listeners, what's the one thing that's going on in your life right now that you're really excited about? Either something you're working on to develop yourself or your people. •  Where can listeners find you online? •  Now, before we wrap our episodes up, we always like to ask our guests, do you have a quote or a saying that during times of adversity or challenge, you'll tend to revert to this quote if for any reason you got derailed or demotivated, this quote will help to get you back on track. Do you have one of those?    Highlights Tom's Journey Tom shared that he's always been fascinated with people which drew him down the path of really understanding what people like, how people buy, he cuts deep into sales and marketing early in his day. And no matter what he was doing, he was always interested to understand how to connect with other people. And the part of like connecting with other people, as you realize that as we have moved from business where we were always together, like you walked into a store you connected with people, you learned a lot of information when someone walks through the door. If you're in a clothing store, you could size them up and be like that person's this size jacket. And you could also recognize all the other cues.  It could be like Valentine's day or the day before, and a gentleman walking in and he's in the women's section. There's all that context that you get. So, you understand, like the challenges that businesses today have when you start to move, sometimes completely into the digital realm.  And so, it's sort of been an area of focus of his, throughout his career, just understanding people. And in today's landscape of customer experiences, where the battleground is no longer a product, it's really the experience that people have.    About Glance and What Your Company Does? Tom shared that they are a in-brand collaboration platform that brings real human beings into a digital space, to be able to provide that personal connection at just the right moment. And that translates into thinking about any type of a journey that a customer is doing, where it could be better served by bringing a human being in, so many people have become more digital native and of course, the familiarity of digital tools has skyrocketed with the pandemic because people, that was the only modality that they had.  But now you realize that, instead of thinking about how do I actually do something, it now comes down to what advice do I need to complete something. And can I reach out to get advice, guidance from someone who can help me understand the inner workings of something, demystified fees, whatever it might be. And that's what they focused on doing is really bringing the digital and the human elements together.   Integrating Personal Experiences or Personal Connection with Emotion Even Though Our Connectivity is Being Done in a Digital Space Me: So, that's what Glance is all about. Now, at the beginning when you were explaining about your personal journey, how you got to where you are today, you mentioned something that piqued my interest, which was the connection that you make with someone, really getting to know that individual and connecting on a personal level.  Now, a big part of customer experience, I believe is an emotional connection that you have with someone and I do believe people buy from organizations that they like and love, and there's some emotion that's there that's driving them to want to do business with that organization.  Can you share with our listeners a little bit about how it is that you can still integrate personal experiences or personal connection with emotion even though we have so much of our connectivity being done in a digital space?  Tom shared that the things that we talk about today and also where things are headed, that are going to be supported by technology is recognizing that today….customers are forced to really be in the driver's seat to go down in many of the different channels.  And many times, if you ask someone, have you had a good experience with a chatbot? If it's outside of something that's very simple, like, what are your hours of operation, oftentimes leads them to switching channels to get somewhere else. And when you think about the emotional component and realizing that if we're able to meet the customer where they are versus forcing the customer to go through many different channels to find out that they can't get what they need done, either abandoned, or they come up with another channel, like making a phone call that maybe goes into a centre, or into a store.  And the part about like emotion is realizing that, what if we want to insert the human being into the journey at a certain spot, or maybe in a couple different spots, where you can provide that level of connection or empathy really demonstrating genuine care and understanding towards the customers' needs and concerns.  And the part of what we've experienced over the past number of years is this idea of we need to deflect away from those channels because they're inefficient. But we also recognise that while digital is becoming better at getting information, at helping people through certain workflows, there are moments in a journey where, “If I could just talk with you to be able to understand something to help me make a decision.” Because oftentimes, you think about what a bot can do, it's going to be doing things based on information it knows. And many people don't necessarily want to share everything about their personal life, they're going to hold it guarded until they actually speak with someone to say, “Hey, this is what my situation is, is this going to meet my needs? Is this going to help me live my best life? Should I go and get this mortgage.”  And so, emotion has a bunch of different components and he thinks of how Forrester thinks about these things, empathy being the most important part, but also having bankers or agents or specialists, be able to not just combine the empathy, but also be given the empowerment to actually solve a problem.  And today, there's a lot of focus on things like personalization, really tailoring interactions to meet a specific customer's preferences and expectations. And also realizing that people take the shortest path, like water, they take the path of least resistance.  And so, finding ways that we can delight a customer, how we can simplify the process and oftentimes, once you get so far, being able to connect with someone, you realize that wow, I am interacting with a real business, with real people, and he likes to say that people want to do business with people that they know, like, and trust, it's an important aspect.  And when he's connecting with you, and he goes, “Gosh, I can have a personal connection with you, I can now have a better relationship with the business because you're now representing the business, you might be better representing the product or service that I'm buying.” And so, it becomes multi-dimensional when you're able to connect with a human being not just personal one on one, but it just changes your view of the business. Me: Agreed. And so, the human connection is even more important now I believe as you were mentioning just now, different interactions that customers have with a business, because then they feel more connected to that business, they feel like somebody's actually listening to them and they're being heard.  Tom agreed and stated that he thinks one of the challenges that businesses today are facing is really going forward is how to infuse that human element into the digital experience and realizing that it's not a oh, digital failed, now we're going to go to a human being. It's how do we bring these things together so that while we're in that immersive experience, while we're in the digital channel, you suddenly have multiple modalities.  And as we start to think about data, and when businesses start to go, oh, yeah, we have a lot of data, but then it becomes, wow, the data lives in so many different places, how do we organize it? And how do we actually take information and insights that suddenly become actionable?   For many businesses, they realise, “Wow, we have some work to do, there's some homework, there some clean-up, there's things that we need to do.” But when you start to think about understanding what your customers are doing, and you can design an action, a journey, an experience for a customer that's informed by data that suddenly says, “You know what, we're going to create that the high speed lane on the highway, we're going to clear all the clutter.”  Because many times when you interface with a business, it's almost like a labyrinth, someone designed these things, you have to go left or right, straight, backwards, it feels like and you realize that they were designed for a variety of different things that require clicks and navigating through different things. But what if that data and some of the design informs a better journey that streamline saves you time, that gets you just what you need, and brings the human being into it? He thinks that's really the future of where we're headed, there's a lot of work to be done to get there.   What is Empathy? And Tools That Can Help Strengthen Empathy in a Team Member  Me: Agreed. So, you also mentioned in your explanation of personal connection, empathy and it's definitely something I believe that is critical for customer experience, especially for organizations, you have some industries that need empathy more than others, I do believe every industry needs it. But I think some needed even more, for example, like the healthcare industry, but what I wanted was your insight as a CEO, you sit at the top, I'm sure you integrate with your team members at all different levels, but it's important to kind of hear from the leader of an organization, what is your view on empathy? And do you believe everyone has the ability to exercise it? And if not, what are some tools that you believe can help to strengthen that particular competence in a team member? Tom stated that it's a really important piece. And he does think empathy is something that you can lead with, it's almost similar to like a value that they have there in the company, which is like assuming positive intent. But having empathy, which is, can you walk a few steps in the other person's shoes, the customer's shoes or a colleague, and he thinks there are people that are higher on the they'll call it the EA spectrum that they just have a higher sort of emotional quotient, EQ is the phrase.  And he thinks the part that we're starting to see is, what if there are things that can fall into the category of having information that based on the conversation that is being had, you can have tips and tricks, you can have information that's being done. And this is where technology, imagine natural language translation is working to listen to the conversation and is helping coach the specialist to have a better conversation. It can listen for tone, it's doing the translation on the actual words, and can bring information in to the conversation to recommend to the specialist how to have a better conversation.   And part of empathy is demonstrating that genuine care, but also, it falls short, if you're not empowering the people that are delivering the empathy. Because empathy without empowerment can work in the opposite direction, it can actually be kind of like a falsehood. You say you're sorry, but you're not willing to actually do anything to help me out and so you really need to couple those things together, and be able to solve problems, to be able to get the customer where they need to go as efficiently as possible.    App, Website or Tool that Tom Absolutely Can't Live Without in His Business When asked about online resource that he can't live without in his business, Tom shared that the thing that he finds with modern day smartphones, is probably he can't live without his smartphone more than anything because he suddenly have access to all the different systems personally at his fingertips. His business phone can ring, he has access into things that need to be HR or finance for approvals. But he feels like we're now in this world where mobility has created this opportunity to be connected wherever you need to be connected. He knows that's a bit of an overarching statement, but he feels like the mobile device has really become a game changer for so many people in business because it gives you access and information at your fingertips. Me: All right, so your mobile phone is your tool. All right, love it.   Books that Have Had the Biggest Impact on Tom When asked about books that have a great impact, Tom shared that one that he read a long time ago that he still thinks today is amazing. An author who we see in the New Yorker, Atul Gawande, he wrote a book called The Checklist Manifesto: How to Get Things Right. And it really went through a process of just understanding what are the things that need to be done, and he speaks from the voice of a surgeon and thinking about performing surgery on someone, and to have the right outcomes, there's a checklist, and there's so many things within a business that can be assisted and aided and improved by doing things around a checklist.  Another book that he just finished that he really liked is 10x Is Easier Than 2x: How World-Class Entrepreneurs Achieve More by Doing Less by Dan Sullivan, and the concept of that is pretty simple, in that 2x is very easy to see, you and I can say, “Oh gosh, we need to do 2x more.” It's just a matter of like working harder, a few things that you streamline, but it's something that you can see how to achieve 2x. To achieve 10x, oftentimes, you have to say, “Gosh, we're going to have to do a lot of things differently. And first and foremost, we're going to have to stop doing a lot of things.”  Because to 10x isn't to say we're going to 10x everything, it's one of the most important things we're going to 10x and it means that all the other things don't matter as much. In fact, some of those things can be eliminated, stopped, it can be deferred, you can hand it off to someone else to do but it's really about how to think about 10xing anything, your personal life, your business.  And if you think about the 80/20 principle, it can be applied in so many different ways. You really think about saying, “Gosh, to 10x, I've got to put 100% of my energy on the 20% of my life or my business, which means I've got to figure out how to deal with removing that 80% that gives me that 10x leap.”  And then the last one, this is a fun one. He bought this for his daughters, Kevin Kelly, one of the founders of Wired Magazine, it came out in the beginning of May. Excellent Advice for Living: Wisdom I Wish I'd Known Earlier. He loves this book, it's something that you can open up every day and get a little seed that can grow an idea in your head, it's a fun little book to have on the side of his desk.    What Tom is Really Excited About Now! When asked about something that he's excited about, Tom shared that probably the thing that's the most exciting is something that, you think about the parts of any type of business, they've spent so much time really thinking about how do they build great experiences, but what people want to know more than anything else, is when and where should we have those great experiences. And the part of that is to understand where people need help. And there's a piece of this, which is realizing that oftentimes people and human beings want to be able to do things and they don't necessarily rely on or can understand all the information, all the cues.  And so, if they as a company can figure out how to help businesses know when and where to have experiences that can transform how they compete, and how they deliver an exceptional experience that really puts them at the forefront of where they're going as a business.  And in doing that, a lot of this work that they're doing is really informed by taking a more data centric approach. And so, they're spending a fair amount of time really rethinking how we look at things. They've always looked at them through a few sets of lenses and now they're really taking a step back and saying, “You know what, we're going to look at the same thing. But we're going to look at it through a different set of lenses to really rethink how we approach those things.”  Because oftentimes, inexperience happens because a lot of other things have informed that experience as to like when and where it happens, didn't just happen. It happened because of a lot of other things. And if they can understand what the best things are, then they can inform more frequently and consistently how to have them to deliver the right outcomes.   Where Can We Find Peter Online LinkedIn – Thos Martin              Quote or Saying that During Times of Adversity Tom Uses When asked about quote that he tends to revert to, Tom shared that there's a quote from Scott Peck. And he's also thinking about one other one, but the one from Scott Peck is pretty simple, and it rings true. But when you talk about adversity, the quote is, “Life is difficult. This is a great truth, one of the greatest truths. And it's a great truth because once we truly see this truth, we transcend it. Once we truly know that life is difficult, once we truly understand it and accept it, then it no longer becomes difficult.”  And so, as you realize that there's another part of this about optimism, optimists view challenges and hardship as temporary things that can be overcome. And so, he's a big believer in optimism because to get anywhere, you must first imagine it, you must first dream it and then you can work towards that dream. And then that dream can become a reality. And it doesn't mean that there aren't going to be challenges or pitfalls along the way, but you recognize that if you believe that those things are only temporary, you can continue to thrive.   So, we want to thank you so much, Tom, for taking time out of your very busy schedule and coming on this podcast, sharing all of this great information, what your company does Glance, your views as it relates to creating that personal connection, ensuring that the digital is interceding in a very great way with the human connection, because both need to work together in order to deliver that fantastic, exceptional experience that we want our customers to have. And of course, to be very intentional about designing that experience in a way that our customers actually value the efforts and the experience that we've created for them.   Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest   Links •     The Checklist Manifesto: How to Get Things Right by Atul Gawande •     10x Is Easier Than 2x: How World-Class Entrepreneurs Achieve More by Doing Less by Dan Sullivan •     Excellent Advice for Living: Wisdon I Wish I'd Known Earlier by Kevin Kelly   The ABC's of a Fantastic Customer Experience Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners  Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience! 

Cultivating a Busy-Free Zone through Mindfulness is today's topic, and one that I believe will resonate with a lot of Mindful Tribe listeners. As a result of our fast-paced world, the desire to be constantly busy often clouds our sense of clarity and serenity. That's why today, we're going on a journey to discover how mindfulness can positively transform the way we navigate our lives. From mindful task management to the art of setting boundaries, each step we explore is a powerful tool in reclaiming your time, serenity, and overall well-being. So, let's dive into the art of creating a life of intention and tranquility. Cultivating a life of living in a “Busy-Free Zone” through mindfulness is achievable. Listen & Subscribe on: iTunes / Stitcher / Podbean / Overcast / Spotify Here are five ways mindfulness can help you achieve a Busy-Free Zone: 1/ Mindful Task Management Mindful Task Management involves approaching your tasks with deliberate intention. Instead of dividing your attention among multiple things, focus on one task at a time. Immerse yourself fully in that task, bringing awareness to each step and detail. This intentional engagement enhances your efficiency as you give your best to each task. This approach curtails the frantic rush of attempting too much at once, fostering a sense of calm productivity. 2/ Mindful Reflection Mindful Reflection is nurtured through consistent mindfulness practice. It cultivates a natural inclination for thoughtful introspection. Incorporating brief pauses in your day enables you to contemplate your tasks and commitments. This practice unveils insights into your genuine priorities. By acknowledging what holds true value, you empower yourself to make mindful choices. This discernment counteracts the impulse to be incessantly busy, allowing you to allocate your time and energy to pursuits aligned with your core values and aspirations. 3/ Setting Boundaries Setting Boundaries becomes attainable through the practice of mindfulness. This awareness enables you to establish defined limits and confidently decline tasks that don't align with your priorities. Mindfulness heightens your sensitivity to how different activities impact your well-being. This newfound discernment empowers you to say no when necessary, preventing overcommitment and the drain of unnecessary busyness. By honoring your boundaries, you create a space for meaningful engagement and ensure that your time is devoted to what truly matters. 4/ Embracing Mindful Breaks Embracing Mindful Breaks is an essential practice to infuse calmness into your day. Regular pauses, approached with mindfulness, offer a chance to recharge your mind and avert burnout. These brief breaks provide an opportunity to reset your mental state, ensuring you approach tasks with heightened clarity and energy. By weaving mindful breaks into your routine, you counteract the relentless pace of constant busyness. These moments become anchors of tranquility, enhancing your overall well-being and productivity. To help with your mindful breaks, you can download the Minimalist Pomodoro Timer or the Take a Break app. 5/ Letting Go of Multitasking Letting Go of Multitasking is a core principle in mindfulness that transforms your approach to tasks. Mindfully engaging in one task at a time, devoting your full attention, fosters heightened efficiency and a richer experience. By immersing yourself wholly in each endeavor, you harness mindfulness's power to enhance both productivity and presence. This intentional focus diminishes the inclination to juggle numerous tasks simultaneously, aligning with your aim of cultivating a busy-free zone. This shift not only optimizes outcomes but also nurtures a deeper sense of accomplishment and tranquility. Suggested Resources Books: The Checklist Manifesto: How to Get Things Right by Atul Gawande Books: Set Boundaries, Find Peace: A Guide to Reclaiming Yourself by Nedra Glover Tawwab Books: The Art of Letting GO: How to Let Go of the Past, Look Forward to the Future, and Finally Enjoy the Emotional Freedom You Deserve! By Damon Zahariades Apps: Minimalist Pomodoro Timer or the Take a Break app Related Episodes Stop Feeling Overwhelmed; Michelle Gauthier Rest Doesn't Need To Be Earned; Chelsey Newmyer Laughing In The Face of COVID19; Dr. Madan Kataria Special Offer Are you experiencing anxiety & stress? I'm Bruce Langford, a practicing hypnotist helping fast-track people just like you to shed their inner bully and move forward with confidence. Book a Free Session to get you to a more satisfying life, feeling grounded and focused. Send me an email at bruce@mindfulnessmode.com with ‘Let's Talk' in the subject line. We'll set up a call and talk about how you can move forward to a better life.

Ein Verkaufsgespräch ist wie eine meisterhafte Theatervorstellung. Und wie das bei einer richtigen Theatervorstellung auch ist: Hinter den Kulissen ist die wahre

Marc and Mike go solo in this episode focusing on Traffic Engineering for Cities. Leveraging Mike's years of compiling data and producing reports and guides for various traffic related issues at the City level, the Public Works Nerds tackle a couple of frequent complaints such as speeding, request for stop signs and crosswalks. We also touch briefly on Complete Streets Policies, Comprehensive Plans and managing requests from elected officials. It's a conversation between two seasoned engineers at the City level!Show Notes:Referenced Book - The Checklist Manifesto: How to Get Things Right by Atul Gawande (blog article)The Checklist Manifesto: Summary, Quotes, and Lessons - CheckliAmazon Link to Book:The Checklist Manifesto: How to Get Things Right: Gawande, AtulMike on Traffic" Guide to Citizen Traffic RequestsManual-on-Citizen-Traffic-Requests.pdf (mikeontraffic.com)Checklist for Street AuditsChecklist-for-Street-Audits.pdf (mikeontraffic.com)Other Resources from Mike on TrafficResources - Mike on TrafficComplete Streets PoliciesComplete Streets Policies | US Department of TransportationMinnesota Department of Transportation Complete Streets Handbookhttps://edocs-public.dot.state.mn.us/edocs_public/DMResultSet/download?docId=19626144City of Rochester, MN Complete Streets Report and PolicyStreet Use & Complete Streets (rochestermn.gov)

Welcome to the Private Equity Podcast Playbook Series. In this series, we'll dive deep into crucial private equity subjects and provide playbooks that you can use to grow your firm or portfolio company.  Introducing Jay GoldmanJay Goldman is the Co-Founder and CEO of Sensei Labs, a Conductor used by the world's top organizations to orchestrate their most critical transformations. Jay and his team enable project management, collaboration, data tracking, and knowledge management that modern organizations need to be successful.  What You Will LearnSources of Value Creation in Private EquityWhat it Means to Create Value in a Portfolio CompanyHow to Create Structure in Your Processes Breakdown[00:00] Introduction[01:40] Value Creation in Private Equity[03:51] What it Means to Create Value in Private Equity[07:02] The First Step to Creating Value in an Asset[09:15] How to Build a Value Creation Team[12:15] Templates for an Effective Value Creation Plan[15:00] How to Orchestrate a Value Creation Process [20:35] Playbooks and the Benefits of Having a Repeatable Checklist [23:43] Why Internal Communication is Crucial For Team Success[26:54] Who Should Be In Charge of Value Creation?[32:20] How to Build Out Checklists and Workflows[35:19] Pros and Cons of Status Reporting[36:55] Parting Thoughts  Value Creation in Private EquityWhat does it mean to create value? If you're looking at it from an enterprise value perspective, you have an asset as part of our portfolio, and paid $10 million for it. Then your goal should be to exit it at a multiple, say 30, 40, or 50 million dollars. This means you'll have to create some enterprise value before exiting that asset. Jay adds that value creation is no longer associated with firing people. Much has changed, and now more PE firms are determined to create value. Today, PE firms are focused on building better businesses by growing their ability to produce revenue, built on acquisitions, geographic expansion, repricing, or new product lines. However, this is not to say that cost reduction is not essential because it will always be a factor in almost every value-creation plan. But it is now less emphasized than it was in the past. How to Contact JayJay on LinkedInSenseilabs.comThe Checklist Manifesto: How to Get Things Right by Atul Gawande ​​Thank you for tuning in!To get the newest Private Equity episodes, you can subscribe on iTunes or Spotify here.Lastly, if you have any feedback on the podcast or want to reach out to Alex with any questions, send an email to alex.rawlings@raw-selection.com.   

In modern society, women are fed the idea that they can have it all- a rewarding career, a fabulous family, a loving partner. But what if “having it all” is simply a myth we have come to believe and thinking that we can leaves us feeling worse off? In this episode of the Moms Without Capes Podcast, we are chatting with Ahuva Magder Hershkop about having it all as a mom- is it possible or does thinking you can lead straight to burnout. Join therapist, life coach, and mom Onnie Michalsky as she seeks to help moms shift the cultural narrative to one that better serves us. To join the Moms Without Capes Facebook community, visit www.facebook.com/groups/momswithoutcapes To grab a helpful list of self-care ideas, go to www.momswithoutcapes.com/self-care-ideas If you are new to practicing self-care, enroll in Self-Care 101 and learn all the basics! www.momswithoutcapes.com/self-care-101 Struggling with thinking you have to do all the things and drowning under the pressure? Let's chat! Here's your chance to get coached by a mom who's not only been there, but has the skills and strategies in her back pocket ready to hand them over. www.momswithoutcapes.com/loveyourself Visit my website www.momswithoutcapes.com to learn more! The Moms Without Capes Unstoppable Self-Growth Book Club is heating up this summer. Come learn more about yourself and how you can become your best version. www.momswithoutcapes.com/bookclub To learn more about Ahuva Magder Hershkop, visit her at https://armyourselfdietetics.com/ or follow her on social: www.instagram.com/ahuvahershkop/ www.facebook.com/groups/1683736265060869 Click here to grab Ahuva's recommended read, The Checklist Manifesto: How to Get Things Right by Atul Gawande Thank you so much for tuning in and listening today. I'd love to hear what you thought of this episode and what ideas you may have for future episodes of the Moms Without Capes podcast! Email me at onnie@momswithoutcapes.com If you liked this episode, please show some love by leaving me a 5-Star review at www.ratethispodcast.com/mwc, subscribing, and sharing it with a fellow mom! Or buy me a chai latte at https://www.buymeacoffee.com/onnieM DISCLAIMER: Just because I'm a therapist, I'm not your therapist nor am I doing therapy in this podcast episode. Just saying. So enjoy Moms Without Capes for what it is- educational, entertaining, and a way to get my message out into the world!

Are you ready to take your law firm to the next level? In this episode, Jim Hacking and Tyson Mutrux sit down with Scott Rose, owner of Rose Legal Services, to discuss his journey of starting his own firm and the valuable lessons he learned along the way. Scott shares how he overcame challenges during the Great Recession and found success in criminal defense. The most valuable lesson from this podcast? Scott realized that working more hours himself wasn't the key to growth. Instead, he focused on leveraging other people and implementing systems. He also emphasizes the importance of core values, unique selling points, and long-term goals for your firm. Tune in to learn more about Scott's strategies for growth and how you can apply them to your own practice. Don't miss out on this valuable insight from a successful entrepreneur in the legal field.01:40 Meet Scott and hear his story starting with the challenges he faced during the Great Recession03:16 Scott's transitioned to focusing exclusively on criminal defense08:31 The impact of the Guilds  mastermind group on Scott's growth and success10:54 The importance of relying on other people and systems16:49 Navigating the challenges of practicing criminal law in a changing landscape and strategies for growthJim's Hack: Read the book “Automate Your Busywork: Do Less, Achieve More, and Save Your Brain for the Big Stuff " by Aytekin Tank Scott's Tip: Read the book "The Checklist Manifesto: How to Get Things Right" by Atul Gawande Tyson's Tip: Go through your tasks work flows and make them more efficient.

Welcome to The Nonlinear Library, where we use Text-to-Speech software to convert the best writing from the Rationalist and EA communities into audio. This is: Lessons On How To Get Things Right On The First Try, published by johnswentworth on June 19, 2023 on LessWrong. This post is based on several true stories, from a workshop which John has run a few times over the past year. John: Welcome to the Ball -> Cup workshop! Your task for today is simple: I'm going to roll this metal ball: . down this hotwheels ramp: . and off the edge. Your job is to tell me how far from the bottom of the ramp to place a cup on the floor, such that the ball lands in the cup. Oh, and you only get one try. General notes: I won't try to be tricky with this exercise. You are welcome to make whatever measurements you want of the ball, ramp, etc. You can even do partial runs, e.g. roll the ball down the ramp and stop it at the bottom, or throw the ball through the air. But you only get one full end-to-end run, and anything too close to an end-to-end run is discouraged. After all, in the AI situation for which the exercise is a metaphor, we don't know exactly when something might foom; we want elbow room. That's it! Good luck, and let me know when you're ready to give it a shot. [At this point readers may wish to stop and consider the problem themselves.] Alison: Let's get that ball in that cup. It looks like this is probably supposed to be a basic physics kind of problem.but there's got to be some kind of twist or else why would he be having us do it? Maybe the ball is surprisingly light..or maybe the camera angle is misleading and we are supposed to think of something wacky like that?? The Unnoticed Observer: Muahahaha. Alison: That seems.hard. I'll just start with the basic physics thing and if I run out of time before I can consider the wacky stuff, so be it. So I should probably split this problem into two parts. The part where the ball arcs through the air once off the table is pretty easy. The Unnoticed: True in this case, but how would you notice if it were false? What evidence have you seen? Alison: .but the trouble is getting the exact velocity. What information do I have? Well, I can ask whatever I want, so I should be able to get all the parameters I need for the standard equations. Let's make a shopping list: I want the starting height of the ball on the ramp (from the table), the mass of the ball, the height of the ramp off the table from multiple points along it (to estimate the curvature,) uhhh. oh shit maybe the bendiness matters! That seems really tricky. I'll look at that first. Hey, John, can you poke the ramp a bit to demonstrate how much it flexes? John pokes at the ramp and the ramp bends. Well it did flex, but. it can't have that much of an effect. The Unnoticed: False in this case. Such is the danger of guessing without checking. Alison: Calculating the effect of the ramp's bendiness seems unreasonably difficult and this workshop is only meant to take an hour or so, so let's forget that. The Unnoticed: I am reminded of a parable about a quarter and a streetlight. Alison: On to curve estimation! The Unnoticed: Why on earth is she estimating the ramp's curve anyway? Alison: .Well I don't actually know how to do much better than the linear approximation I got from the direct measurements. I guess I can treat part of the ramp as linear and then the end part as part of a circle. That will probably be good enough. Ooh if I take a frame from the video, I can just directly measure what the radius circle with arc of best fit is! Okay now that I've got that. Well I guess it's time to look up how to do these physics problems, guess I'm rustier than I thought. I'll go do that now. Arrrgh okay I didn't need to do any of that curve stuff after all, I just needed to do some potential/kinetic energy calculations (ignoring friction and air resistance etc) and that's it! I should have figured it wouldn't be that hard, this is just a workshop ...

The Nice Podcast is brought to you by Futureforth.com. We teach leaders to improve employee retention, communication, and culture with the Nice Method™. Fred Stutzman is the Founder and CEO of Freedom, software that helps you be more focused and productive by blocking distractions. Stutzman holds a Ph.D. in Information Science from the University of North Carolina at Chapel Hill, a Master's degree in Information Science, and a Bachelor's degree in Computer Science from the same institution. What we talked about... Freedom is a company that was never intended to be a company. He was studying and noticed how much time people spent on social media, so he created a free Mac app to lock the internet for 45 minutes. It went viral. In 2015 they created the first iteration of Freedom.  They have grown to over 25 employees.  He gets excited about human-computer interface problems.  When companies shelf the best ideas.  His study, “In Evaluation of Identity-Sharing Behavior in Social Network Communities" (2006) - This paper examines the motivations behind users' decisions to share personal information on social networking sites and how this behavior affects their privacy. The Internet Identity Workshops.  ClaimID. The Wild West of the early days of the internet. Early concerns and thoughts about online privacy. How to work with social media and avoid falling down rabbit holes. Artificial intelligence and our future with AI.  How social media can be helpful during life transitions. The future of social media, search, and voice interfaces. Sensemaking in research and use of artificial intelligence like GPT. Stopping doom scrolling and getting sleep.  Running Remote Conference. Read The Checklist Manifesto: How to Get Things Right by Atul Gawande. Try Freedom for free. Connect with Fred on Twitter @fstutzman and LinkedIn. We ❤️ Our Listeners. Please follow the show and leave a review wherever you subscribe to podcasts. Reviews and sharing the show are the nicest ways to support the podcast and are deeply appreciated. Thank you.

Hour 1- The countdown is on for Buck Showalter. If the Mets don't get back to finding ways to win ballgames in 30 days, it'll be time to go in a different direction.

Paddy and I recorded a brief 15 minute bonus of how the world could look if we actually employed all the strategies in 'Building Tomorrow' - so sit back, soak it in - and then let's make it happen... BIO: Author, Paddy le Flufy read mathematics at Cambridge, then - as seems to have happened with quite a lot of our recent guests, he took a job in the city and qualified as an accountant with KPMG. And then, as also seems to happen with our guests, he didn't buy into the system, but instead spent years, living a double life in which he worked as a finance specialist in London for six months of the year and then used the money to live in remote places, alongside people whose lives were radically different from his own. He has traveled with economic migrants, been taught to fish by the rural people of Mozambique and lived with Hadza hunter-gatherers. He spent two months living with an indigenous tribe in the Ama§on rainforest, then won a Royal Geographical Society Award to spend an entire year being taught by traditional wisdom-keepers from another jungle culture. Since 2015, he has been based in the UK and then Canada, researching how we can redesign our economic system to avert the impending environmental catastrophe. His book is the result and it brought together some ideas we've explored already on the podcast, but knits them with things I had never heard about, and it creates a whole that has the potential to change the way our culture functions - which is genuinely exciting. Paddy's website https://paddyleflufy.com Paddy on Linked In https://www.linkedin.com/in/paddy-le-flufy/Paddy on Substack https://paddyleflufy.substack.com Doughnut Economics https://doughnuteconomics.org/RiverSimple  https://www.riversimple.com/governance/Sovereign Money https://positivemoney.org/our-proposals/sovereign-money-introduction/FabLab https://www.fablabs.io/Curitiba Bus Tokens https://brazilianexperience.com/curitibas-bus-system-2/Cosmo-Localism https://www.thealternative.org.uk/dailyalternative/2019/5/13/what-is-cosmo-localism-and-why-we-think-its-a-game-changer

Episode Highlights With Juliet and KellyHow Juliet survived a run-in with a hippo… the most dangerous animal on earth after the mosquitoTheir journey into the work they do now and the world of movementThe ten key techniques to enhance your capacity for movementWhy the ability to get up and down off the floor without putting a hand or knee down is correlated with living longer and having fewer health issuesThe objective health benchmarks that are missing in the broader conversation and how to benefit from themWhat the ten vital signs of movement are and how to know if you're doing these wellHow this book stemmed from their work with elite performers and what worked bestWhat mobility actually is and why it isn't exerciseThe real story about sitting and why it isn't bad but how to do it betterConsistency trumps heroismResources We MentionThe Ready State - Juliet and Kelly's websiteBuilt to Move: The Ten Essential Habits to Help You Move Freely and Live Fully by Kelly Starrett and Juliet StarrettThe Power of Habit: Why We Do What We Do in Life and Business by Charles DuhiggThe Checklist Manifesto: How to Get Things Right by Atul GawandeFrank Herbert's Dune Saga 3-Book Boxed Set: Dune, Dune Messiah, and Children of Dune

On this episode of Ruby for All, Andrew and Julie are joined by guest, Josh Goldberg, who's an Open Source Developer and former mentor of Julie. In today's conversation, Andrew, Julie, and Josh discuss the benefits of having a good manager and how to establish trust in a manager-employee relationship. There's also a conversation on the importance of feedback and the different ways people like to receive it, as well as the importance of personal connections in the workplace, and tips for keeping track of people's preferences and goals.  Hit download to learn more now! [00:02:49] We start with Josh telling us a story about a former manager and the importance of a manager helping employees understand their strengths and weaknesses.[00:03:47] We hear some advice that Josh received that benefited him such as focusing on areas of growth that will benefit both the employee and the company. [00:04:28] What is a dependency injection and what are some benefits with it?[00:06:52] Julie, Andrew, Josh have a conversation about establishing trust as a manager with the people that you manage. They mention the value of a manger being authentic, advocating for employees, and adapting their communication style to fit individual employees' preferences. [00:10:01] If you're establishing a new relationship with a new manager, Josh gives us some steps on what to do.  He mentions a great book, Checklist Manifesto, and being a big checklist person. [00:11:58] Andrew discusses the importance of feedback from managers and the different ways people like to receive it. [00:12:32] Are you familiar with the concept of the “double down sandwich” or “feedback sandwich?” Josh explains and there's a conversation on being praised and recognized by managers, and Andrew touches on using Slackbot, and Know Your Team at Podia.[00:16:19] Some other good practices for manager managing relationships are discussed and Josh talks about using a Notion database table of everyone he talks to and to keep track of different things, and Andrew uses Obsidian for his database.[00:20:17] Julie shares that her manager writes notes and keeps track of their conversations for their one-on-ones, and she writes quarterly goals. She also mentions the acronym SMART (specific, measurable, achievable, relevant, and time bound) in relation to setting goals.[00:21:39] The topic of how to handle disagreements or problems with team members and managers in the workplace is discussed. [00:24:49] Julie, Andrew, and Josh talk about the importance of communication and advocating for oneself, and the need for managers to provide resources and support for employees to improve and learn new skills.Panelists:Andrew MasonJulie J.Guest:Josh GoldbergSponsors:HoneybadgerAvo Admin for RailsLinks:Andrew Mason TwitterAndrew Mason WebsiteJulie J. TwitterJulie J. WebsiteJosh Goldberg WebsiteJosh Goldberg TwitterLearning TypeScript: Enhance Your Web Development Skills Using Type-Safe JavaScript by Josh GoldbergDependency injectionThe Checklist Manifesto: How to Get Things Right by Atul GawandeKnow Your TeamNotionObsidian

Join Buck Reising and Greg Cosell for another edition of The Install! This week Buck and Greg look at the Titans' week 13 loss to the Eagles and take a look at their week 14 matchup with Jacksonville.See omnystudio.com/listener for privacy information.

Join Buck Reising and Greg Cosell for another edition of The Install! This week Buck and Greg look at the Titans' week 13 loss to the Eagles and take a look at their week 14 matchup with Jacksonville.See omnystudio.com/listener for privacy information.

Full Hour 1

Hasard Lee is an F-35 pilot in the U.S. Air Force Reserve, and has flown 82 combat missions. He has the distinction of being the only fighter pilot to employ two different types of jets in combat on the same day. Hasard is a content creator with one of the largest defense channels on YouTube - with over 54 million views and a reach of 290 million people. Hasard has a book coming out in May 2023, The Art of Clear Thinking: A Stealth Fighter Pilot's Timeless Rules for Making Tough Decisions. In this conversation, Hasard shares the rules for making tough decisions.   https://bit.ly/TLP-329   Key Takeaways [2:44] Hasard joined the Reserves in 2020. He still flies once in a while. Most of his time is devoted to writing his upcoming book. Hasard's father was a physicist in the Department of Energy so they moved from Livermore, CA, to Los Alamos, NM, and Washington D.C. for his job. Hasard went to his first air show when he was five. He has pictures of himself in an F-15 with a helmet on. [3:59] Hasard got the flying bug when he was five. He memorized all the jets and was passionate about them. When he was 12, a friend of a friend of his father's took him up in a Cessna 152 and Hasard got a little bit of yoke time. After that, he was hooked and he knew he wanted to fly in the Air Force. He started taking steps in high school to make it happen. [6:11] The happy place for fighter pilots is in the cockpit, flying. But developing systems for training fighter pilots on the F-35 is one of the best things Hasard has ever done. The F-35 is the most expensive weapons system in history and will probably fly into the 2070s. The training tech included simulators on laptops, VR goggles, and high-end simulators, all setting pilots on the right path for the next decades. [9:03] Joining pilots of different jets into one program is like a merger. And most mergers fail! Hasard contrasts the competencies of A-10 pilots for close air support for troops on the ground with the F-16 pilots that do much of what the F-35 pilots do, and the F-22 and F-15C pilots. Part of Hasard's job was to create the syllabus, building from the lowest common denominator of what the pilots knew. [11:54] Hasard planned his book to be entertaining and to incorporate some of the principles he learned as a fighter pilot. Most chapters have a story from Hasard's time flying and a story from history or the business world. He breaks it down through ACE: Assess, Choose, and Execute. That's how fighter pilots make decisions. It's developed from John Boyd's OODA loop: Observe, Orient, Decide, Act. [12:44] Hasard explains assessing and prioritizing the information that comes before you using laws of power: exponential growth, diminishing returns, and knees in the curve; how to make decisions based on expected values; and execution. The number one thing is being prepared. Start with visualization, or “chair flying” from the beginning to the end in your mind, and plan how to handle contingencies. [18:07] How do you learn to evaluate the odds? With debriefs. A pilot will go fly for an hour and then debrief that flight for two to six hours and pick through everything that has gone right and wrong to sharpen their mental model and make it more in line with reality. Check your ego at the door. Call everything out. [19:55] This needs to be done better in the civilian world. Spend time with your team and write down lessons learned after every project in some sort of document that everybody can reference. After every flight, Hasard writes down in a little notebook three things he could have done better. Then, the next time he has a similar flight, he reads those notes to prepare. Leaders: are you doing this enough? [22:43] We're all leaders. When it comes down to being a good leader, you need four things: Competence in your job and a level of competence in jobs that report to you, Caring, Conviction in the vision of what you do, and in the boundaries you will not cross, and Clarity for solving problems. With these four characteristics, you can get a team to move quickly in a certain direction. [25:21] Everything is predicated on how well you sleep. You perform better and make better decisions. It's hard for fighter pilots to get enough sleep because they fly at all hours. A noise machine in the bedroom helps. Sleep is an exponential benefit to what you do. It will help every aspect of your life from your relationships to how well you see the world to solve problems. At least eight hours is optimal. [28:25] Self-care, such as nutrition, sleep, hydration, physical therapy, and psychology are being emphasized now in pilot training. The evidence is getting out there. It just needs to be a priority. Generation Z is prepared for it by not smoking. [31:30] Being a fighter pilot is not a one v. one cage match or Top Gun with four aircraft. Pilots work with hundreds of aircraft operating together. They deal with the space domain, the cyberspace domain, people on the ground, and aircraft ISR (intelligence, surveillance, and reconnaissance). It's a force package of 100-plus assets working to create the best team possible. And the enemy is just as smart. [33:06] Advice for younger people who want to be fighter pilots: You don't need to have perfect vision anymore! You can have Lasik or fly with contact lenses or glasses. If you want to be a fighter pilot, apply! [33:44] Hasard has noticed that in the military, everyone has similar values, along a range. The business world is more of an open ocean and you have to be discerning to figure out where a person is coming from and their intentions, and how well they execute. When you hire someone, they haven't been through OCS or the Academy and pilot training. They don't think like the military. Hiring is a challenge. [36:35] Hasard has a “Never Again story.” When he was a lieutenant learning to fly an F-16 he was doing high-aspect BFM with a colonel with 25 years of experience. Hasard wanted to impress the colonel. He pulled up to vertical at 245 knots — six knots too slow! He fell out of control. He was able to get the jet under control at 2,000 feet. He learned small changes in input can make very large changes in output. [42:06] Closing quote: Remember, “Clarity affords focus.” — Thomas Leonard   Quotable Quotes “There are three important power laws you have to know: Exponential Growth, … Diminishing Return, … and Knees in the Curve.” — Hasard “If you can slow down to less than about 250 knots [before ejecting], you drastically increase your chance of survival because speed behaves exponentially.” — Hasard “As soon as you put on your helmet, you lose 20 I.Q. points. And what that means is you don't rise to the level of your expectations, you fall to the level of your preparation. … You have to be prepared … in a training environment even more difficult than combat.” — Hasard “If I could talk about all the benefits of sleep without saying it was sleep and just saying it was a pill, I think I'd probably be a billionaire. Because everything is predicated on how well you sleep. You perform better …  you make better decisions.” — Hasard “[Falling in an out-of-control jet] was a big eye-opening story for me that small changes in input can have exponentially large changes in the output.” — Hasard   Resources Mentioned Theleadershippodcast.com Sponsored by: Darley.com Rafti Advisors. LLC Self-Reliant Leadership. LLC Hasard Lee Hasard Lee's YouTube channel Hasard X F-35 F-16 High-aspect BFM The Art of Clear Thinking: A Stealth Fighter Pilot's Timeless Rules for Making Tough Decisions (Coming in May 2023) Cessna 152 King Air A-10 F-22 F-15 The Power of Clarity: Unleash the True Potential of Workplace Productivity, Confidence, and Empowerment, by Ann Latham Malcolm Gladwell The Checklist Manifesto: How to Get Things Right, by Atul Gawande John Boyd's OODA Loop LASIK OCS

This episode stars Ashley Marie Farmer (Dear Damage, Beside Myself, The Women). It was recorded over the Zoom between the This Podcast Will Change Your Life home studio in Chicago, IL and Farmer's home in the Salt Lake City in August 2022.

Want to learn the secrets to purchasing a company or the top 5 sales tips? If so, my podcast interview with Chuck Hamrick Jr. is a must-listen. I'm Trace Blackmore, host of the Scaling UP! H2O podcast, and in this episode I have the pleasure of interviewing Chuck Hamrick Jr. of Eagle Engineering Water Technology, and today we're covering everything from purchasing a company, sales tips, creating a work-life balance, and publishing papers. Don't miss this career-benefiting interview. Listen to Episode 271 on Scaling UP! H2O's website or tune in wherever you get your podcasts. Bottom line: Chuck Hamrick shares his secrets to buying a company. Your roadside friend, as you travel from client to client.   -Trace Blackmore   Timestamps:  Thank you to everyone who came up to me during the AWT Conference and upcoming Events for Water Treatment Professionals [01:44] Chuck Hamrick Jr.'s career journey in water treatment [ 13:51] The secret to buying out a company [19:46] The top 5 tips for sales and Chuck's favorite sales tools [22:40] The best way to pass the baton to the next owner of your company [27:05] Creating the best Work-Life Balance [31:48] What you need to know when writing technical papers [33:37] Advice for professionals and students [36:28] Lightning round questions [40:00] Thinking On Water With James [46:03]   Thinking On Water With James:  In this week's episode, we're thinking about softening before or after a reverse osmosis unit. What are the advantages and disadvantages of placing a water softener either upstream or downstream of an RO? If placed downstream, how do you keep the RO from scaling up? When feeding antiscalant, how may stroke and speed pump settings impact effectiveness? Does criticality of the RO system impact the design of where the softener is placed? If an RO removes dissolved solids, why would a water softener even be needed downstream? Are there any reasons to place the water softener upstream that can offset the reduced capital costs of placing it downstream? Take this week to think about whether a water softener should be placed before or after an RO unit.    Quotes: “If you are given an option to buy out a company, try to learn as much as you can immediately about how the business works.” - Chuck Hamrick  Jr. “A ‘no' is just one step closer to a ‘yes'. The more ‘nos', the more chances that I'll be making more sales.” - Chuck Hamrick Jr. “If you find a trusted and knowledgeable person, don't hesitate to come up and talk to them, introduce yourself to them, and learn from them” - Chuck Hamrick Jr.   Connect with Chuck Hamrick Jr.: Phone:  419-345-4866 Email: chuck.hamrick@eaglewatertech.com Website: eaglewatertech.com LinkedIn: in/charles-d-hamrick-jr-cwt-b18062125/   Links Mentioned:  Wilson Learning 5 Simple Rules For Transitioning a Family Business To the Next Generation, from Inc. Grit: the power of passion and perseverance | Angela Lee Duckworth (TED Talk) The Rising Tide Mastermind Submit a Show Idea AWT (Association of Water Technologies) Jeffrey Gitomer-Sales Training Programs   Events:  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE  or using the dropdown menu.   Books Mentioned:   Traction: Get a Grip on Your Business by Gino Wickman What the Heck Is EOS? by Gino Wickman I Said This, You Heard That by Kathleen Edelman Boiler Water Treatment by Colin Frayne Drop by Drop: Articles on Industrial Water Treatment by James McDonald THE HOUR That Changes Everything by Richard Pearson Grit: The Power of Passion and Perseverance by Angela Duckworth Consistency Selling: Powerful Sales Results. Every Lead. Every Time by Weldon Wong Life According to Jesus by Jack Graham The Little Gold Book of YES! Attitude by Jeffrey Gitomer  Little Platinum Book of Cha-Ching by Jeffrey Gitomer Confronting Reality: Doing What Matters to Get Things Right by Larry Bossidy and Ram Charan Lead, Sell, or Get Out of the Way: The 7 Traits of Great Sellers by Ron Karr  

Co-hosts Jeff Plumblee and Matt Stoltz host Part 2 of this Community of Practice Live Event! The topics were having effective retrospectives and documenting the lessons learned to retrieve later, how PMOs can communicate with impact, and whether the checklist approach is appropriate for a project.   Key Takeaways: How do you make retrospectives and “lessons learned” useful? Discuss after each phase what went wrong and what worked well. Use a database system and add metadata tags to the lessons. Metadata tags could include function, incident, category, phase, and more, for subsequent retrieval. Lessons learned include what you loved, what you learned, and what you loathed. Discuss these at every sprint or two weeks of work. Make PMO communications fun! Highlight different projects so groups see the inherent value they're getting. Explicitly point out how this will change their world from what they are experiencing today. Also highlight individuals. Use appropriate graphics for interest. Make communications concise. Use a separate communication for each topic. Use a few bullet points and add an appendix for detailed information. Use specific tangibles around a case study instead of a generic description. Can checklists apply to projects? For repetitive tasks, they have a place. One project plan cannot accommodate every project. Train the project managers well and give them power and autonomy.   Brought to you by Moovila — Autonomous Project Management Website: Moovila.com/thisprojectlife Email: thisprojectlife@moovila.comResources: Moovila.com The Checklist Manifesto: How to Get Things Right, by Atul Gawande

Today's MM it is  all about practicality! Checklists are often under utilized, but our book of the day is The Checklist Manifesto: How to Get Things Right by Atul Gawande will teach us why checklists should & ought to be used more often!Key Points from the Episode:My travel checklist over the last five yearsHow to avoid common place and repeated failuresKeep it simple.  Use a checklistOther resources:More goodnessGet our top book recommendations listWant to leave a review? Click here, and if we earned a five-star review from you **high five and knuckle bumps**, we appreciate it greatly, thank you so much!Because we care what you think about what we think and our website, please email David@teammojoacademy.com, or if you want to leave us a quick FREE, painless voicemail, we would appreciate that as well.Be sure to check out our very affordable Academy Review membership program at http:www.teammojoacademy.com/support

What does it take to turn a new position that never existed into one that delivers transformation for an entire organization? As the first Chief Data Officer at Prudential Financial and the initial Chief Data Analytics Officer at a prior career stop at State Farm, Kjersten Moody knows the answer. Tune in to learn how being a constant learner has consistently allowed her to see challenges as opportunities for growth.Tune in to learn:How Kjersten's role model influenced her life and career (04:08) How Prudential is thinking differently about its strategy and data (32:28) About the role that a good culture can play in supporting transformation (36:19)How Kjersten has elevated data science at Prudential (42:33)How to meet stakeholders in a place that's helpful to them (47:38)Mentions:“The Checklist Manifesto: How to Get Things Right” by Atul GawandeGet even more insights from data and analytics leaders like Kjersten on The Data Chief.  Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Atul Gawande is a renowned American surgeon, writer, and public health leader. He was a longtime staff writer for The New Yorker magazine and has written four New York Times best-selling books: The Checklist Manifesto, was Gawande's third book, released  in 2009. It discusses the importance of organization and preplanning (such as thorough checklists) in both medicine and the larger world. The Checklist Manifesto reached the New York Times hardcover nonfiction bestseller list in 2010.He is also a surgeon at Brigham and Women's Hospital in Boston, a staff writer for The New Yorker, and a professor at Harvard Medical School and the Harvard School of Public Health. He has won the Lewis Thomas Prize for Writing about Science, a MacArthur Fellowship, and two National Magazine Awards. ★ Support this podcast on Patreon ★

Listenfans aufgepasst! In dieser Episode stellen wir euch unsere Listen vor: Bücher, Filme, Ideen, Wünsche, Orte, Komplimente, Restaurants und vieles mehr wird bei uns in Listen organisiert. Cari ist (mal wieder) beeindruckt, wie organisert Manuel ist und nennt ihn sogar ihr "Listenvorbild". Mit im Studio war zum ersten Mal eine Live-Zuhörerin. Ihr Urteil über die die Episode: "nerdig" und "super".   Transkript und Vokabelhilfe Werde ein Easy German Mitglied und du bekommst unsere Vokabelhilfe, ein interaktives Transkript und Bonusmaterial zu jeder Episode: easygerman.org/membership   Thema der Woche: Listen Podcast: Fest & Flauschig (Spotify) Things (Cultured Code) The Checklist Manifesto: How to Get Things Right (Goodreads) Ein Skateboard fahrender, Salsa tanzender, Cocktail mixender Programmierer, der in der Wildnis überleben kann und jeden Morgen in Eis badet (Easy German Podcast 59)   Wichtige Vokabeln in dieser Episode handwerklich begabt sein: Wenn man ein Talent dafür hat, mit den Händen zu arbeiten. das Vorbild: Eine Person, an der man sich orientiert, weil man auch so sein möchte. das Buchweizen-Kopfkissen: Kopfkissen gefüllt mit den Schalen der Buchweizen-Pflanze. die Selbsthilfegruppe: Regelmäßiges Treffen von Menschen mit Problemen wie Sucht oder Krankheiten, die sich gegenseitig unterstützen. etw abhaken: Auf einer Liste einen Haken hinter ein Wort machen, um zu zeigen, dass etwas erledigt wurde. das Sammelsurium: Eine unsortierte Sammlung von Dingen. das Mitleid: Das Gefühl, dass man mit einer anderen Person mitfühlt, der es schlecht geht. der Suff (ugs): Der Zustand, wenn man ziemlich betrunken ist.   Support Easy German and get interactive transcripts, live vocabulary and bonus content: easygerman.org/membership

The New Orleans Pelicans lost game 5 to the Phoenix Suns, but did you think the Pelicans played well? No? Well neither did host Jake Madison. Jake explains why there is a lot of reasons to be optimistic that the Pelicans will win Game 6. Brandon Ingram needs CJ McCollum to be better. Jose Alvarado will continue to frustrate Chris Paul, will Mikal Bridges have that type of game again? Jake covers it all.#NewOrleansPelicans #Pelicans #ZionWilliamsonSupport Us By Supporting Our Sponsors!PrizePicksCheck out PrizePicks.com and use promo code: “NBA” or go to your app store and download the app today. PrizePicks is daily fantasy made easy!Built BarBuilt Bar is a protein bar that tastes like a candy bar. Go to builtbar.com and use promo code “LOCKED15,” and you'll get 15% off your next order.BetOnlineBetOnline.net has you covered this season with more props, odds and lines than ever before. BetOnline – Where The Game Starts!Rock AutoAmazing selection. Reliably low prices. All the parts your car will ever need. Visit RockAuto.com and tell them Locked On sent you.Shady RaysEXCLUSIVELY FOR OUR LISTENERS, HEAD TO SHADYRAYS.COM AND USE CODE LOCKEDON TO GET FIFTY PERCENT OFF TWO OR MORE PAIRS OF POLARIZED SUNGLASSES.Athletic GreensTo make it easy, Athletic Greens is going to give you a FREE 1 year supply of immune-supporting Vitamin D AND 5 FREE travel packs with your first purchase. All you have to do is visit athleticgreens.com/NBANETWORK Learn more about your ad choices. Visit podcastchoices.com/adchoices

The New Orleans Pelicans lost game 5 to the Phoenix Suns, but did you think the Pelicans played well? No? Well neither did host Jake Madison. Jake explains why there is a lot of reasons to be optimistic that the Pelicans will win Game 6. Brandon Ingram needs CJ McCollum to be better. Jose Alvarado will continue to frustrate Chris Paul, will Mikal Bridges have that type of game again? Jake covers it all. #NewOrleansPelicans #Pelicans #ZionWilliamson Support Us By Supporting Our Sponsors! PrizePicks Check out PrizePicks.com and use promo code: “NBA” or go to your app store and download the app today. PrizePicks is daily fantasy made easy! Built Bar Built Bar is a protein bar that tastes like a candy bar. Go to builtbar.com and use promo code “LOCKED15,” and you'll get 15% off your next order. BetOnline BetOnline.net has you covered this season with more props, odds and lines than ever before. BetOnline – Where The Game Starts! Rock Auto Amazing selection. Reliably low prices. All the parts your car will ever need. Visit RockAuto.com and tell them Locked On sent you. Shady Rays EXCLUSIVELY FOR OUR LISTENERS, HEAD TO SHADYRAYS.COM AND USE CODE LOCKEDON TO GET FIFTY PERCENT OFF TWO OR MORE PAIRS OF POLARIZED SUNGLASSES. Athletic Greens To make it easy, Athletic Greens is going to give you a FREE 1 year supply of immune-supporting Vitamin D AND 5 FREE travel packs with your first purchase. All you have to do is visit athleticgreens.com/NBANETWORK Learn more about your ad choices. Visit podcastchoices.com/adchoices

* Trigger Warning * This episode includes a conversation about Sexual Abuse.Sadvhi Bhagawati Saraswatiji joins Rosie in this episode to talk about overcoming our traumas to find peace, happiness, and purpose. Sadvhi shares her journey from Hollywood to the Himalayas and how she used to live an unhappy life of trauma. The only way she managed to turn it around was through trusting and connecting with herself. Finally, she highlights two practical ways you can let go of pain and trauma. We all deserve peace and happiness, no matter who we are or what we've experienced. Here are three reasons why you should listen to the full episode: 1.Learn about Sadvhi's spiritual transformation in finding peace and joy. 2.Find out how to access your full self and overcome your trauma. 3.Discover two ways to connect with the Divine. Episode Highlights[02:15] The Desire to Get Things Right [05:16] Sadvhi's Transformational Journey to India[15:03] How Sadvhi Changed[23:46] Can We All Access the Divine? [33:11] How to Let Go of Trauma [41:06] Two Practical Ways to Become Your True Self[50:47] How Sadvhi Feels Radically LovedResources:●Connect with and learn more about Sadvhi: ○Website: https://sadhviji.org/ ○Youtube: https://www.youtube.com/channel/UCYY3tI53Jy5MUABaYGuSoEQ○Facebook: https://www.facebook.com/SadhviBhagawatiSaraswati/ ○Instagram: https://www.instagram.com/sadhviji/ ○LinkedIn: https://www.linkedin.com/in/sadhvi-bhagawati-saraswati-75822283/?originalSubdomain=in ●Check out Sadvhi's book, Hollywood to the Himalayas, here: ○Website: https://hollywoodtothehimalayas.com/○Amazon: https://www.amazon.com/Hollywood-Himalayas-Journey-Healing-Transformation/dp/1647223652/ref=sr_1_1?dchild=1&keywords=hollywood+to+the+himalayas&qid=1618157261&refresh=1&sr=8-1. ●Want to meditate with Sadvhi? Listen to her podcast, Drops of Nectar for Joyful Living: https://podcasts.apple.com/us/podcast/drops-of-nectar-for-joyful-living/id1468529017 ●You can now order Rosie's book, You are Radically Loved: https://www.amazon.com/You-Are-Radically-Loved-Self-Love/dp/0593330153/ref=sr_1_1?crid=3EHQ793H6GZ0D&keywords=you+are+radically+loved&qid=1642411711&sprefix=you+are+radically+loved%2Caps%2C569&sr=8-1 ●Connect with Tessa Tovar:○Website: https://tessatovar.com/ ○Instagram: https://www.instagram.com/tessamarietovar/ ○LinkedIn: https://www.linkedin.com/in/tessa-tovar-baa27613/○Twitter: https://twitter.com/altyogagirl ○Podcast: https://podcasts.apple.com/us/podcast/outside-the-studio/id1483077110 ●Radically Loved is now part of iHeartMedia Podcasts: https://www.iheartmedia.com/podcasts ●Have a specific topic in mind? Email us at info@radicallyloved.com. Don't forget to add the subject Wisdom Wednesday topic!●Create a daily meditation ritual in just seven days! Download BUILD YOUR DAILY MEDITATION RITUAL and other freebies at https://www.radicallyloved.com/free-stuff!●FREE Action Guide! Apply the lessons you learn from this episode as you listen! Sign up at https://www.radicallyloved.com/episode-show-notes, and I'll send it right away!●Stay updated!○Instagram: https://www.instagram.com/rosieacosta/○Twitter: https:twitter.com/rosieacosta○Facebook: https://www.facebook.com/radicallylovedrosie○TikTok: https://www.tiktok.com/@itsrosieacosta

Each week, we will be bringing you incredible tips, strategies and interviews with phenomenal medical students and residents. You can listen online (below), download it to listen later, on your smartphone: all for free.Now find us on Instagram!In this week's episode, we are blessed with the presence of a frontline Covid ICU nurse turned medical student. Carter Glenn brings to the forefront a unique perspective stemming from his experiences as a nurse and the moments that prompted him to switch to a career in medicine. He elegantly showcases an innate ability to introspect and draw unique values from his experiences in a manner that makes it a learning experience for all listeners.     In This Week's Podcast, We'll ExploreHow to arrive at ‘why medicine' as a nurseWorking as an ICU nurse during the Covid 19 pandemicThe power of mindsetImportance of familiarizing oneself with the day to day functionalities of a healthcare settingDefining one's future career from lessons of the pastCircumventing the perils of working full time as a studentSelecting college based on earning a spot as a college athletePearls of wisdom on succeeding in school and defying the oddsBooks Mentioned in the PodcastComplications: A Surgeon's Notes on an Imperfect ScienceThe Checklist Manifesto: How to Get Things Right