Podcasts about FBM

When you're just starting out as a seller on Amazon, it might seem like Fulfilled by Merchant (FBM) is the cheaper and  smarter way to go. But today, we're pulling back the curtain and showing you why Fulfilled by Amazon (FBA) is the real game-changer if you're serious about maximizing your income while reducing the amount of effort required from you as the business owner. (Unless your dream was to become a one-person warehouse...then hey, live the dream.) Listen to today's episode as we break down why FBA is the key to scaling faster, selling smarter, and actually making more money with your Amazon business! Show Notes for this episode - http://www.fulltimefba.com/291 The Full-Time FBA Podcast Page - http://www.fulltimefba.com/podcast Subscribe to the Full-Time FBA Newsletter and get some helpful freebies - http://www.fulltimefba.com/    

These stories are Dark & Disturbing... YOU HAVE BEEN WARNED! BUY MY MERCH PLEASE!  https://southern-cannibal-shop.fourthwall.com/? Send your TRUE Scary Stories HERE! ► https://southerncannibal.com/  OR Email at southerncannibalstories@gmail.com LISTEN TO THE DINNER TABLE PODCAST! ► https://open.spotify.com/show/3zfschBzphkHhhpV870gFW?si=j53deGSXRxyyo9rsxqbFgw Faqs about me ► https://youtube.fandom.com/wiki/Southern_Cannibal Stalk Me! ► Twitter: https://twitter.com/iAmCanni ► Instagram: https://instagram.com/iamreallycanni ► Merch: https://southern-cannibal-shop.fourthwall.com/? ► Scary Story Playlist: https://www.youtube.com/playlist?list=PL18YGadwJHERUzNMxTSoIYRIoUWfcGO2I ► DISCLAIMER: All Stories and Music featured in today's video were granted FULL permission for use on the Southern Cannibal YouTube Channel!  Huge Thanks to these brave folks who sent in their stories! #1. - Anonymous #2. - FBM #3. - M #4. - Anonymous #5. - S #6. - u/CostRevolutionary395 #7. - AD #8. - Anonymous #9. - Sarah J  #10. - H&B Huge Thanks to these talented folks for their creepy music! ► Myuuji: https://www.youtube.com/c/myuuji ♪ ► CO.AG Music: https://www.youtube.com/channel/UCcavSftXHgxLBWwLDm_bNvA  ♪ ► Kevin MacLeod: http://incompetech.com ♪ ► Piano Horror:  https://www.youtube.com/PianoHorror ♪ https://creativecommons.org/licenses/by/3.0/us/

Vender en Amazon a través de Fulfillment by Merchant (FBM) puede ser una estrategia rentable y flexible para muchos vendedores, especialmente aquellos que están comenzando y tienen recursos limitados. Irma Delfín, con más de dos años de experiencia en Amazon manejando tanto FBM como FBA, comparte estrategias clave para tener éxito en este modelo de negocio. "Lo mejor es ser un híbrido entre FBM y FBA, pero cuando estás comenzando tienes problemas de capital y no tienes mucho espacio, por lo que FBM es una gran oportunidad", sostiene nuestra invitada. Para elegir un producto adecuado en FBM, es crucial evaluar la estacionalidad y la rapidez con la que se puede enviar a los almacenes de Amazon. "Si reviso el listado y veo que los vendedores FBA tienen muy poquito inventario, sé que puedo vender bien ese producto en FBM", afirma Irma. Además, ciertos productos, como los frágiles o los que tienen fecha de caducidad corta, son ideales para este modelo, ya que permiten un mejor control sobre su empaque y distribución. Uno de los mayores beneficios del FBM es la posibilidad de obtener la Buy Box en situaciones donde los vendedores FBA tienen inventarios limitados. "Si el que tiene FBA tiene poquito inventario y yo tengo más, a mí me van a dar la Buy Box por encima del FBA", asegura nuestra especialista. Además, la ubicación del inventario puede influir en esta ventaja competitiva. Mantener una buena reputación es esencial en un mercado tan competitivo. "Las buenas reviews son importantes, porque la gente siempre va a revisar las reseñas", opina Irma. Aunque las cuentas FBM no pueden obtener la calificación de cinco estrellas, sí pueden alcanzar puntuaciones muy altas. La clave está en gestionar las reseñas de manera efectiva y abrir casos con Amazon cuando sea necesario. Otro punto clave es la estrategia de precios. Irma evita competir en una guerra de precios con los vendedores FBA: "Todo mi catálogo está en repricing, pero no peleo centavos abajo con el FBA, porque sino entro en una guerra de precios y no tiene sentido". En cambio, mantiene precios similares y aprovecha la escasez de inventario en FBA para vender más. En cuanto a la logística, los costos son una responsabilidad del vendedor, lo que le permite ofrecer un servicio personalizado al cliente. Para minimizar riesgos, es importante asegurar los productos y elegir cuidadosamente las empresas de envío. "Si el producto cuesta más de 100 dólares me tienes que firmar cuando llegue y adicionalmente le ponemos un seguro", cuenta nuestra invitada. Vender a través de FBM requiere atención al detalle, estrategia y una gestión eficiente del inventario y la logística. Sin embargo, con una buena planificación, es una opción viable para quienes buscan escalar su negocio en Amazon sin depender completamente de los almacenes de la plataforma. Instagram: @amazondesdecero

Revolutionize your Amazon strategy with SmartScout's Buy Box Map! Discover who's winning the buy box in each state, at what price, and how fast they're shipping. Learn how FBA, FBM sellers, 1P Vendors, and resellers can leverage this data to optimize shipping, improve conversions, and uncover hidden arbitrage opportunities. See how wildly products can vary across states and leverage this data for explosive growth. Plus, get an exclusive discount code!   Episode Notes:   00:20 - New Mapping Feature Developed for SmartScout 01:43 - The Buy Box Map and Its Unique Capabilities 02:24 - Practical Application of the Buy Box Map 04:25 - Impact on Selling Strategy 06:11 - Conversion Rate Dynamics 07:28 - Logistics and Fulfillment Insights 08:15 - How to Leverage The Buy Box Map for Analysis and Decision-Making 09:58 - Future Enhancements and Use Cases 10:24 - Reflections on the launch of an innovative tool   Coupon Code: BuyBoxMap

In dieser Episode geht es um die internen Strukturen und Prozesse eines Unternehmens, die notwendig sind, um das eigene Business erfolgreich auf Amazon zu übertragen. Wie sollte eine Organisation aufgebaut sein und wer muss alles an einen Tisch geholt werden? Moritz Meyer und Florian Vette haben durch die Zusammenarbeit mit unterschiedlichen Marken und die Gespräche hier im Podcast, viele Einblicke in die Teamstrukturen und Prozesse von Konzernen, Mittelständlern und D2C Brands erhalten. In dieser Folge sprechen sie darüber, welche Positionen in einem Inhouse Amazon Team besetzt sein sollten. Sie erklären, warum Amazon sowohl im Marketing Department als auch im Sales richtig aufgehoben sein kann und wie wichtig die Zusammenarbeit von E-Commerce, Logistik, Customer Support, Finance, Controlling, Buchhaltung und Supply Chain ist. Wie sorge ich dafür, dass alle mit dem richtigen Mindset und einer klaren Zielvorstellung konfliktfrei zusammenarbeiten? Wer muss welches Amazon-Wissen haben, damit das gemeinsame Projekt Amazon effizient gesteuert wird? Wie integriere ich Agenturen und externe Dienstleister am besten in die bestehende Strukturen? Moritz und Florian teilen Best Practices von Top Marken wie Calvin Klein, Carlsberg, schleich, GROHE und Victorinox. Themen: Verantwortungen, Abteilungszugehörigkeit, Key-Account-Management, Business Analyse, Content Marketing, Performance Marketing, Logistik, FBM, FBA, Seller, Vendor, Prime, Finance, Controlling, Buchhaltung, Customer Support, Reviews & Fragen, Supply Chain, Workshop, Customer Journey, Analyse, Prozesse, Marketing, Branding, Content, Sales, Advertising, Deals, Monthly Business Review, Amazon Agentur, Amazon Dienstleister, Internationalisierung, Amazon PAN EU, PICS

Willkommen zu unserer neuesten Podcast-Episode, in der wir die aktuellen Herausforderungen und Entwicklungen im Verkauf über Amazon diskutieren. Gemeinsam mit unserem Gast Timo Danner von Fullshipment sprechen wir über die Vor- und Nachteile des Selbstversands im Vergleich zu Amazons Fulfillment-Dienstleistungen. Timo teilt seine Erfahrungen und Erkenntnisse darüber, wie sich die Gebührenstrukturen bei Amazon verändert haben und welche strategischen Überlegungen Händler anstellen sollten, die von FBA zu FBM wechseln möchten. Wir beleuchten auch den Einfluss wachsender Konkurrenz durch Plattformen wie Temu und Shein und was dies für die Zukunft des Online-Handels bedeuten könnte. Im weiteren Verlauf der Episode diskutieren wir die logistischen Herausforderungen, die sich während der Corona-Pandemie ergeben haben, und wie Unternehmen wie Space Goats durch Outsourcing und Bündelung von Volumina Kostenvorteile erzielen konnten. Wir geben Einblicke in die Bedeutung der Überprüfung von Versandkonditionen und die Notwendigkeit, in ruhigeren Zeiten wie der "Sauregurkenzeit" strategische Entscheidungen für ein erfolgreiches Jahr zu treffen. Nutzen Sie diese Episode, um wertvolle Tipps und Einblicke zu erhalten, die Ihnen helfen können, Ihre Logistik zu optimieren und Ihre Geschäftsstrategie anzupassen. In Folge 164 des Serious Sellers Podcast auf Deutsch, Marcus und Timo diskutiére 00:00 - Amazon Gebühren Und Logistik Trends 04:22 - Probleme Mit Amazon Lagerbestandsindex 16:50 - Logistik Und Kostenvorteile Durch Bündelung 21:34 - Kosteneinsparungen Durch Optimierte Logistik 30:39 - Versandkonditionen Und Logistikoptimierung

Send us a textLearn how Amazon sellers can avoid packaging-related mistakes, improve listing click rates, and handle FBM delivery challenges. This video explains when you can use terms like 'medical grade' and how to stay compliant.Any problem about Amazon? We'll solve it for you http://bit.ly/49bDRHp#AmazonSellers #ListingTips #FBMChallenges #AmazonTips #AmazonListing Watch these videos next:SEO Tips for Amazon Success https://www.youtube.com/watch?v=W_UcEnUQVcw&list=PLDkvNlz8yl_b9RMGmU9XeqkI9D7QDOAI8&index=3Amazon Main Image Mistakes https://www.youtube.com/watch?v=gVmyy3nMX0Q&list=PLDkvNlz8yl_bJFHwDexEcnnEZ8f98kdZH--------------------------------------------------Use these SOPs to streamline your account management http://bit.ly/416awftSchedule time with an Amazon expert to discuss your concerns http://bit.ly/3B3HMJATalk to us about improving your Amazon store http://bit.ly/3B1LvHtTimestamps00:00 - Does Packaging Affect Amazon Listings?00:16 - Addressing False Advertising Concerns01:00 - How Packaging Impacts Click Rates01:29 - Using Medical Grade Claims on Amazon03:00 - Handling FBM Delivery Challenges--------------------------------------------------Follow us:LinkedIn: https://www.linkedin.com/company/28605816/Instagram: https://www.instagram.com/stevenpopemag/Pinterest: https://www.pinterest.com/myamazonguys/Twitter: https://twitter.com/myamazonguySubscribe to the My Amazon Guy podcast: https://podcast.myamazonguy.comApple Podcast: https://podcasts.apple.com/us/podcast/my-amazon-guy/id1501974229Spotify: https://open.spotify.com/show/4A5ASHGGfr6s4wWNQIqyVwSupport the show

When we last checked in with today's guest he had just gone full time into selling on Amazon. Now he's about a year in and doing very well with even bigger goals in 2025!   He works hard and has a great business that will lead him undoubtably to other fantastic opportunities!   Topic include : Creative uses of Keepa, Navigating Section three challenges on Amazon, selling above buy box, FBA (using Amazon's warehouses) vs FBM (storing your inventory yourself), using "The System" (found at SilentJim.com/thesystem) and much more!   This is an episode with great value for all! You can also watch it on our youTube channel here: https://youtu.be/L3K41H6WbvI   Today's episode is sponsored by Sellerboard Check out Sellerboard - THE accurate profit analytics tool for Amazon sellers that helps you calculate your profit precisely accounting for all hidden fees and in real time. Use our link and get a TWO month free trial: https://SilentJim.com/numbers    Show note LINKS:   TheProvenConference.com - Our May 2025 event - plan to join 100s of listeners to this show in Orlando May 29-31st, 2025!   My Silent Team Facebook group. 100% FREE! https://www.facebook.com/groups/mysilentteam - Join 78,000 + Facebook members from around the world who are using the internet creatively every day to launch and grow multiple income streams through our exciting PROVEN strategies! There's no support community like this one anywhere else in the world!   ProvenAmazonCourse.com - The comprehensive course that contains ALL our Amazon training modules, recorded events and a steady stream of latest cutting edge training including of course the most popular starting point, the REPLENS selling model. The PAC is updated for life!   Keepa - Learn more about Keepa in episode 369 of our show and get a full overview of all Keepa features at SilentJim.com/360   SilentJim.com/bb70 - Over 200 examples of "above buy box" winners that Jim is selling in his account. This link takes you to a facebook post where others are discussing it.   JeffSchick.com - Our in house legal expert all things Amazon and Walmart online selling.   SilentJim.com/thesystem (aka as 3P Mercury) - The complete workflow software we created on our team with the help of 200 beta testers. "The System" automates your Amazon reselling/wholesale business the same way Khang (the creator) automated his $3million reselling business and made it HANDS FREE!   Todays' guest - Elijah Opsahl  

Send us a textFind out what options you have when faced with failed products on Amazon. Here are pitfalls to avoid before it fails https://www.youtube.com/watch?v=QO6dugGSCx0&list=PLDkvNlz8yl_YEKE1B5o1uhbBm1QQcPzmY&index=21#AmazonSellers #FailedProducts #PrivateLabelTips #AmazonTips Watch these videos on YouTube:Amazon SEO masterclass https://www.youtube.com/watch?v=-Dc-ufvTHVg&list=PLDkvNlz8yl_ZmFBbjhQP7rm6iW2lOqgZ2Why sellers choose FBA not FBM https://www.youtube.com/watch?v=Nx-Ia5IgnHc&list=PLDkvNlz8yl_alAfLF6cEPUx5C8O0VYHPg&index=2Amazon PPC tips https://www.youtube.com/watch?v=tfURHlwH_zM&list=PLDkvNlz8yl_a1PRDJWRoR4yIM8K5Ft569&index=6Timestamps:00:00 - Assessing Failed Products: Next Steps00:40 - Key Decision: Relaunch or Abandon?01:15 - The Impact of Pricing on Conversions01:59 - Coupon Clipping: Potential Issues02:30 - Private Label Product Research Tips03:00 - Navigating Brand Registry with USPTO03:30 - Addressing Stranded Inventory Problems-------------------------------------------------------------------Follow us:LinkedIn: https://www.linkedin.com/company/28605816/Instagram: https://www.instagram.com/stevenpopemag/Pinterest: https://www.pinterest.com/myamazonguys/Twitter: https://twitter.com/myamazonguy Subscribe to the My Amazon Guy podcast: https://podcast.myamazonguy.comApple Podcast:  https://podcasts.apple.com/us/podcast/my-amazon-guy/id1501974229Spotify: https://open.spotify.com/show/4A5ASHGGfr6s4wWNQIqyVwSupport the show

Glenn Gooding and Joe Lynch discuss the iDrive Logistics story. Glenn is the President of iDrive Logistics, a national network of top-tier owner operated warehouses for brands and retailers who require the highest level of service with a focus on customer experience. About Glenn Gooding Glenn Gooding, a veteran of the small parcel supply chain, brings 39 years of industry expertise to iDrive Logistics. Having spent over two decades at UPS, he honed his skills in operations, industrial engineering, and global pricing, working with some of the world's largest and most complex shippers. This deep understanding enables Glenn to help brands thrive in today's competitive landscape. He also hosts the "Parcel Perspectives with Glenn Gooding" podcast, providing actionable insights and strategies for making informed shipping decisions and delivering exceptional customer experiences. About iDrive Logistics iDrive Logistics empowers ecommerce businesses to succeed on a global scale. Founded in 2008 by small parcel industry leaders, the company provides shipping and fulfillment solutions for top ecommerce brands and 3PL fulfillment warehouses. With 100 years of collective small parcel experience and strong industry connections, iDrive's innovative shipping solutions empower eCommerce customers to succeed on a global scale. Key Takeaways: The iDrive Logistics Story Glenn Gooding and Joe Lynch discuss the iDrive Logistics story. Glenn is the President of iDrive Logistics, a national network of top-tier owner operated warehouses for brands and retailers who require the highest level of service with a focus on customer experience. Ecommerce Fulfillment & Shipping: iDrive Logistics provides comprehensive fulfillment and shipping solutions for growing brands, including direct-to-consumer (DTC), business-to-business (B2B), and FBM services. National Fulfillment Network: They operate a nationwide network of top-tier warehouses, ensuring efficient and reliable fulfillment services. Focus on Customer Experience: iDrive prioritizes customer satisfaction by delivering quick, accurate, and damage-free fulfillment. Advanced Technology: Their iQ business intelligence platform provides valuable insights into shipping operations, enabling data-driven decision-making. Cost Optimization: iDrive helps clients reduce shipping costs through its innovative cost model approach and carrier partnerships. Industry Expertise: With years of experience, iDrive offers expert guidance on designing efficient supply chain strategies. Comprehensive Services: Their services include inventory management, kitting and assembly, international shipping, and more. Learn More About The iDrive Logistics Story Glenn Gooding | LinkedIn iDrive Logistics | LinkedIn iDrive Logistics Parcel Perspectives with Glenn Gooding The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Únete a Modo FBA Premium Hoy Mismo y Comienza a Ver Resultados Reales

In dieser Folge des Mission Bestseller Selfpublishing-Podcasts teile ich meine Eindrücke, Erfahrungen und Erkenntnisse mit dir, die ich von der Buchmesse in Frankfurt mitgebracht habe. Ich mache auch einen Ausblick aufs nächste Jahr und zeige dir meine Überlegungen zur Frankfurter Buchmesse 2025. Und hier der rss-Feed von »Dein Buch mit Tom Oberbichler«: http://dein_buch.libsyn.com/rss In dieser Podcast-Folge spreche ich unter anderem folgende Aspekte an: 1.    Wie bewerte ich die neue Hallenkonstellation der Frankfurter Buchmesse 2024, insbesondere die Einführung der Halle 1.2? 2.    Was sind meine Hauptkritikpunkte an der Frankfurter Buchmesse im Vergleich zur Leipziger Buchmesse? 3.    Welche Empfehlungen gebe ich für Self-Publishing-Autorinnen und -Autoren, die über einen Besuch der Frankfurter Buchmesse nachdenken? 4.    Wie wichtig ist das Netzwerken auf der Buchmesse, und welche Strategien empfehle ich dafür? 5.    Welche Herausforderungen und Möglichkeiten sehe ich für Self-Publisher bei der Frankfurter Buchmesse? 6.    Warum bevorzuge ich es, während der Messezeit in einer Wohnung statt in einem Hotel zu übernachten? 7.    Inwiefern kritisiere ich die Frankfurter Buchmesse für ihre Haltung gegenüber faschistischen und rechtsextremen Verlagen? 8.    Welche Bedeutung hat der soziale Aspekt und der persönliche Austausch für mich auf der Buchmesse? 9.    Wie nutze ich Social Media während der Buchmesse, und welche Vorteile sehe ich darin? 10. Inwiefern sehe ich die Frankfurter Buchmesse als einen Ort der intellektuellen Selbstinszenierung, und wie beeinflusst dies mein Erleben der Messe?   Hier die Links, die wir im Podcast ansprechen, und weiterführende Informationen, Tipps und Erfahrungsberichte rund um Bücher, eBooks und deinen Erfolg: Hier kommst du zu meinem Bericht von der Leipziger Buchmesse 2024 in einem Gespräch mit A D Wilk und Julia Zieschang: https://mission-bestseller.com/folge-311-erfahrungen-und-highlights-der-leipziger-buchmesse-2024-mit-andrea-wilk-und-julia-zieschang/ Unter diesem Link kannst du dich zu meinen aktuellen kostenlosen Online-Trainings anmelden: https://mission-bestseller.com/onlinetraining Hier kommst du zum Mission Bestseller Schreib-Bootcamp: https://mission-bestseller.com/bootcamp   Hier geht es zu den Mission Bestseller Buchmarketing-Bootcamps: https://mission-bestseller.com/buchmarketingcamp Hier findest du alles rund ums Selfpublishing: https://mission-bestseller.com Einige der Links auf dieser Seite sind Affiliate-Links und ich erhalte eine Provision, wenn du über sie kaufst, die sich nicht auf deinen Kaufpreis auswirkt.

Send us a textIs FBA or FBM better for your Amazon business? Steven Pope from My Amazon Guy breaks down the benefits of using FBA over FBM, highlighting the key reasons why 99% of Amazon sellers choose FBA, especially for heavy or bulky products like charcoal. Learn how FBA can help you recover lost inventory, improve logistics, and take advantage of Amazon Prime members to boost your sales. If you're deciding between FBA and FBM or struggling with inventory issues, this video is packed with useful insights to help grow your business.#AmazonFBA #FBAvsFBM #AmazonSellers #EcommerceTips #MyAmazonGuyGet help from My Amazon Guy to grow your Amazon sales:https://myamazonguy.com/Access 450+ SOPs to manage your Amazon business:https://myamazonguy.com/SOPImprove your listings with My Amazon Guy's Seller Central services: https://myamazonguy.com/seller-central-amazon/Timestamps:00:00 - Recovering Lost Inventory and FBA Benefits00:15 - Challenges with FBM Sellers00:45 - Why Sellers Are Avoiding FBA01:10 - Recovering Lost Inventory with FBA and My Refund Guy01:30 - Why FBA is Better for Heavy or Flammable Products01:50 - The Benefits of FBA for Sales Growth02:20 - Leveraging Amazon Prime with FBA for More Sales02:50 - Easier Logistics with FBA: Bulk Shipping & Fewer Headaches03:10 - PPC Strategy to Skyrocket Sales in the Busy Season----------------------------------------------------------------------------------------- Follow us:LinkedIn: https://www.linkedin.com/company/28605816/Instagram: https://www.instagram.com/stevenpopemag/Pinterest: https://www.pinterest.com/myamazonguys/Twitter: https://twitter.com/myamazonguy Subscribe to the My Amazon Guy podcast: https://podcast.myamazonguy.comApple Podcast:  https://podcasts.apple.com/us/podcast/my-amazon-guy/id1501974229Spotify: https://open.spotify.com/show/4A5ASHGGfr6s4wWNQIqyVwSupport the show

How to Grow Your eCommerce Business is sponsored by the multi-channel eCommerce Business Vendlab (⁠⁠www.vendlab.com⁠⁠). Contact us if you want to discuss growing your eCommerce business. In this episode, we explore the different Amazon fulfilment methods—FBA, FBM, and SFP—and how they can help boost your sales. We'll explore the advantages of each approach, from Fulfillment by Amazon (FBA) to managing your own shipments (FBM) and discuss which option will be right for your business. In this episode, we discuss: FBM When should you use FBM? (Large catalogue, fragile, heavy, can't ship to Amazon) How is the shipping set? What timescale do you need to deliver in? Can FBM be used for international shipping SFP When should you use SFP Advantages of SFP. (Only need one warehouse) What metrics do you need to comply with. (Delivery time) Can SFP be used for international shipping FBA When should you use FBA How does FBA influence who gets the buy box? What are the pros and cons of FBA How do you get inventory to Amazon How do you prepare inventory How do you get inventory back What does shipping cost? How much are storage fees? Can FBA be used for international shipping What is Pan-EU FBA Other programs Are there other programs Big and heavy Small and light International programs Remote fulfilment by FBA Allow Amazon to buy stock

This podcast dives into the essential differences between Fulfilled by Amazon (FBA) and Fulfilled by Merchant (FBM), helping you decide which method is best for your business. I cover the pros and cons of both options, including cost considerations, customer satisfaction, and inventory management strategies. Key takeaways: FBA means Amazon handles your fulfillment, allowing you to focus more on sales. FBM requires you to manage shipping yourself, giving you control over the process. Choosing between FBA and FBM depends on your business model and customer needs. Using both can maximise your sales potential on Amazon. LET'S CONNECTJoin my free Facebook group for product makers and creatorsFollow me on YouTubeFind me on InstagramWork with me Buy My Book: Bring Your Product Idea To LifeIf you enjoy this podcast, and you'd like to leave a tip, you can do so here: https://bring-your-product-idea.captivate.fm/supportMentioned in this episode:Book an Amazon Power Hour / training sessionAre you struggling with selling on Amazon? Whatever the problem, if it relates to selling your products on Amazon I can help. Book a Q&A hour and I'll help you get un-stuck! https://calendly.com/vickiweinberg/powerhourBook a selling on Amazon Power HourGet special offers on Junglescout here:The best deals on bestselling tools for building and running a successful Amazon business. https://get.junglescout.com/vicki (Note this is an affiliate link - I recommend it because I use it and love it!)

Join us for an insightful journey with Joe Sanhanga, a remarkable e-commerce entrepreneur generating millions annually through unique and high-priced products. Listen in as Joe shares his inspiring story from his roots in Zimbabwe to his educational pursuits in the UK and the US, ultimately landing in Las Vegas. His journey began on platforms like Shopify and WordPress, selling distinctive items such as African-style swimsuits and nano tape toys, before discovering the immense potential of Amazon's FBA and FBM models. Through their conversation, Bradley and Joe emphasized the transformative power of networking at conferences like Amazon Accelerate. Explore the strategies behind Joe's successful transition to selling on Amazon, starting with assisting a soil business during the pandemic and leading to the creation of "Wonder Soil," a private-label product on Amazon. Joe's ventures into innovative products like tanning lamps, vitamin D lamps, and seasonal depression lamps highlight the importance of team collaboration and strategic Amazon sales optimization. With aspirations to surpass a $30 million run rate, Joe shares valuable insights into leveraging Amazon's platform to achieve extraordinary growth in niche markets. Discover the challenges and tactics involved in marketing high-priced products, like a $599 lamp, in a competitive landscape dominated by lower-cost alternatives. We discuss the advantages of having larger margins for experimenting with keywords and bidding strategies, alongside the creative approaches necessary to maintain product visibility amidst Amazon's policies. Joe also shares his experiences optimizing advertising strategies, managing warehouse transitions to Amazon's Warehousing and Distribution system, and utilizing tools like Helium 10's Adtomic to automate and enhance PPC strategies. This episode provides a comprehensive view of the perseverance and innovation required to thrive in e-commerce, offering inspiration and actionable advice for sellers at any level. In episode 604 of the Serious Sellers Podcast, Bradley and Joe discuss: 00:28 - E-Commerce Strategies and Global Perspectives 04:54 - Amazon Product Sales Success Story 05:41 - Amazon Brand Growth During COVID 11:37 - Strategies for High Price Point Products 11:50 - Product Pricing and Brand Strategy 15:23 - Optimizing Keywords for Product Sales 18:21 - Amazon Advertising Strategy Discussion 19:14 - Managing $120,000 of Ad Spend With Adtomic 23:49 - Amazon PPC Management Strategies 27:52 - Optimizing Ad Placements to Lower ACoS 30:51 - Pricing Strategy Impact on Sales 32:45 - Warehouse Cost Savings and Amazon Advertising 34:28 - Inventory Management for Amazon Sellers 38:14 - Optimizing Amazon Listings for Conversion 41:17 - Online Presence and Networking ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On Youtube: youtube.com/@Helium10/videos Transcript Bradley Sutton: Today we talked to a $30 million a year seller who is selling, and has sold, some of the most unique products I've ever heard of, including one at a $600 price point, when everybody else is priced at only 40 bucks. How cool is that? Pretty cool, I think.   Bradley Sutton: Hello everybody, and welcome to another episode of the Serious Sellers Podcast by Helium 10. I'm your host, Bradley Sutton, and this is the show that's a completely BS-free, unscripted and unrehearsed, organic conversation about serious strategies for serious sellers of any level in the e-commerce world. In my travels recently, one of the things I like about going to conferences and it's what I always tell people about is that you know you can meet different people, network with people and find out about their story, and that's kind of like how I structure this whole podcast. But then I actually did that recently at Amazon Accelerate and I'm glad I did it, because I'm glad I did it. As I went to this one mixer that they organized and I was at first, I was like, oh man, I was so drained after that day and I'm like, oh man, it's gonna be a crowded place. I don't like to be in crowded places, but you know what? I'm going to hop on this little lime scooter from my hotel and go over to this restaurant where the event was and I was sitting down talking to some people at the table and then I met today's guest there, Joe. How's it going?   Joe: I'm going good. Thanks for having me on.   Bradley Sutton: Awesome, awesome. Now, you said you're in Vegas right now. Right?   Joe: Yes, we're in Las Vegas, Nevada.   Bradley Sutton: Now, that's not a typical Vegas accent you've got. So where were you born and raised?   Joe: Yeah, so I was born in Zimbabwe, raised as well in Zimbabwe, then I moved out to England where I spent a lot of my time there doing some education and stuff and then I got tired of the cold being a Zimbabwean.   Bradley Sutton: You went to the opposite, then if you went to Vegas, I cannot imagine a more opposite than cold place.   Joe: Oh yeah, 100%. I just went on to Google and I was like okay, I want to go somewhere in America, but I need to find somewhere warm. And I think the first thing that came up on the search was Death Valley, but there was nothing over there. So the second thing was Phoenix and Las Vegas. So, I eventually found myself in Las Vegas just because of the ease of doing business. Ability to meet people here is really good.   Bradley Sutton: And did you go to university uh over in UK or in the US?   Joe: yes, I did university in the UK as well as in the US, so I got an accounting degree back in uh UK um and then in the US, I did a um was a business management degree with some entrepreneurship uh additional to that   Bradley Sutton: was it like a unlv or?   Joe: I know this was in um in Phoenix in ASU, yeah.   Bradley Sutton: ASU, uh, Sun Devil right? Joe: yes, sir, okay, there, you see it.   Bradley Sutton: I always test my I don't know. I'm not going to ask you any kind of mascot because from England I don't know anything about England schools, but I know most of the US schools have mascots here. Actually, I'm wearing a. We'll talk about this later. I'm wearing a mascot from a minor league baseball team is my hat. This is called from nearby to Arizona is Albuquerque Isotopes. But the reason I use this today was because this is very similar, this logo, to our Helium 10 Adtomic logo. I know you and I were talking about Adtomic, doesn't it look like the A from Adtomic yeah,   Joe: it actually does. Now I see it when you mention it.   Bradley Sutton: So that's why I wore this on purpose. There's a method to my madness, but anyways, before we get to Adtomic, talking about Adtomic, I just want to talk about your e-commerce journey. So when you graduated from, after you know, there at ASU, did you get into e-commerce at all, or at what kind of?   Joe: So this was actually still back in England , around 2017 is when I kind of got first into my e-commerce kind of journey, which was on Shopify. Specifically, Shopify and WordPress was where I started out and I bought a random course of somebody online, learned all about basically advertising from like Facebook, from Instagram, from Google, sending it to this website and landing pages that we used to do. And then, within being in that realm, I started hearing this FBA term being thrown around.   Bradley Sutton: What were you selling on Shopify in those days?   Joe: Oh, so I remember we had to go at, we did these other swimsuits that we did African style print swimsuits, and then we also went on and started doing it was like these little tape toys, sort of like double-sided type tape. Yeah, exactly so we were doing those. It's called nano tape, um, so, yeah, that's basically how, how that started and then,   Bradley Sutton: and then that's when you, when you kind of like, learned about the amazon, uh potential.   Joe: So I heard, obviously, being in that space, I started hearing this word FBA being thrown around uh, the acronym, and you know. Then I went on Google, searched up, okay, what is FBA? And it's some sort of Amazon selling thing. Okay, and then there's FBM as well. So now I'm like, okay, there's these two terms, what is this all about? And that's basically when I started doing my research and I was like, okay, this Amazon thing seems to actually have some stuff to it. And at the time I think the platform is not the way. It's so different now, because sometimes I've got screenshots of my old dashboards and it just looks completely different. So, yeah, that's how I basically then started with Amazon.   Bradley Sutton: Did you start selling like your own account, you know, on Amazon, start selling your own products, or did you just start working for other companies that were selling on Amazon?   Joe: Yeah, so to begin with I was working with this other lady. She basically had soil and the way we actually started working together was I created a website for her, put on Shopify, to sell the soil, and then she was bagging up the soil to try and get it to consumers, because her business was mainly sending thousand-pound totes to farmers. But she said, how can I get this you know three-pound bag to people that are at home and want to grow some plants and what actually it was? This was around 20.   Bradley Sutton: Soil on Amazon, man, when you think you've heard it all.   Joe: It's called Wonder Soil. It's actually one of the rivals to Miracle-Gro and we actually I actually raised it to get the Amazon choice badge. We were on Business Insider as one of the top growing brands on amazon too, um, but basically the cool thing about it was we've tried to find a way to get the soil to consumers and everything worked well, because this was during covid, so people were at home, people had nothing to do, and you know people are growing stuff at home, people. You know we're just trying to, yeah, so the product hit at the right time uh, what year is this 2020.   Bradley Sutton: Okay. 2020 okay yeah. Oh yeah, I mean that was a good time. Yeah, during covid, people were always are really trying to make their own gardens and stuff like grow their own vegetables and stuff like that okay yeah this is a private label brand or you're reselling um others?   Joe: oh, so we actually have manufacturers in China. Uh, that we get all that product for We've actually gotten rid of our warehouse Now. We've gone full into AWD, so we're getting.   Bradley Sutton: Let's talk about that a little bit later in the show too. I haven't talked to many people who are doing that, so I'll be interested in that, ok.   Joe: Yeah, so that's, that's what that one. And then there's another lamp company, which is pretty funny, is tanning lamps and vitamin D lamps, so we run through those on Amazon as well. Those are actually the only there's a lamp that can give you vitamin D.   Bradley Sutton: It's the only lamp the same like the sun.   Joe: Yes, you spend five minutes every other day in front of it and it'll give you. And there's studies on YouTube. People use this lamp, where this lady her name is Carnival Doctor on YouTube. She did a study with a lamp for six weeks and her levels went from 20 something to 40 something vitamin D. She feels healthier than ever and it's perfect. It stopped her from having to buy, you know, vitamin D pills and, of course, all those sorts of things. So, yeah, it's the only one, and you get tan at the same time. So now, that's the difference. So, there's two lamps One gives you vitamin D and one gives you a tan, because there are some people that don't want the tanning effect. So that's what it is. So, it's-.   Bradley Sutton: Now what if you put this tanning lamp over your miracle magic soil? Are you going to create some like hybrid plant? Oh my, you sell the most interesting things. All right, there's a third account too,   Joe: yeah, so it's basically the third account is also in lighting, but this one is seasonal depression lamps where basically you look at it so that one is its own brand.   Bradley Sutton: Did you say depression? Yes, depression lamp Like as in I'm very depressed and I'm sad like that word depression.   Joe: Yeah, depression, you're sad. What does that have to do with a lamp? So, you look at this lamp for 30 minutes and you become happy. I know it sounds stupid, but minutes and you become happy. I know it sounds stupid, but that one doesn't give you vitamin D.   Bradley Sutton: That one doesn't give you vitamin D. Nor a tan. Yeah, you see. Hey, there's a product idea. You got to combine all three and then, oh my goodness, you'd have the most amazing.   Joe: That would be powerful. We've had people that have requested you know, do you have one that does both, or this, this, this? But because of FDA regulations, we've had to separate a lot of the things.   Bradley Sutton: Is these three separate companies or is it like the same group of people who's all owning all three of these?   Joe: So two of the companies is one group of people and the other one is one person.   Bradley Sutton: And then, what do you do in these?   Joe: So I run just an Amazon account. So I run just an Amazon account. So running the ads, running the listing optimization, making sure the account is obviously hitting the sales numbers, everything that just literally goes through Amazon and inventory everything.   Bradley Sutton: What's the overall projected sales for all three combined on Amazon?   Joe: So for all three combined, we're looking at 28. We're on pace to do 28 million this year on all three.   Bradley Sutton: Will that be your best, our biggest year yet.   Joe: Yeah, this would be our biggest year yet. We've seen record numbers in previous months. In previous, like this past quarter, we'd had record sales as well. I know we had our biggest. We had, I think, our first. We had two days in September where we had 100K sales days, which was the first time we've done that. We also had our highest sales days in the past two years. Nine of those days in our top 10 sales were all in September. So we've had record sales. Especially Q3 was really, really amazing. I think we were up about 800K across the board in Q3 alone. So we're on pace to do a really good year and it sets us up for our plan is to do a 2.5 million month at least once this year in total and that will set us up for a run rate for next year. We want to push over to that 30 million stage.   Bradley Sutton: If you're like me, maybe you were intimidated about learning how to do Amazon PPC, or maybe you think you just don't have the hours and hours that it takes to download and sort through all of those sponsored ads reports that Amazon produces for you. Adtomic for me allowed me to learn PPC for the first time, and now I'm managing over 150 PPC campaigns across all of my accounts in only two hours a week. Find out how Adtomic can help you level up your PPC game. Visit h10.me forward slash Adtomic for more information. That's h10.me forward slash A-D-T-O-M-I-C. I'm just curious, before we get into some more details about, like, your advertising because I know that's one of the things that is your specialty these lamps that you're doing like, were these kind of like inventions, or? Or there was an existing market of vitamin D lamps or an existing market of lamps that make you happy Like was that an existing keyword or is this something that you're you guys invented and kind of like created the demand for?   Joe: So it's actually crazy. You say that is because the first vitamin d lamp started in 1924. It was a guy by Dr. Sperti is his name. He's the guy who made it. He invented it and he started selling it throughout the US. It was a company in Kentucky, um, but he was just selling it out of his own like little warehouse and then eventually he got old um and then sold off for business and then basically that's where we put it online, um to run it through Amazon, and we first were going like, for example, the vitamin D one it's the only lamp that's there. The only competition are these vitamin D pills that you'll see on Amazon. But our price point for the lamp is like 599. And we're competing against people that can buy a bottle for four bucks, five bucks on Amazon. So it's been a pretty interesting game competing against people that can buy, you know, a bottle for four bucks, five bucks on amazon. So it's been a pretty interesting game. But it moves. It moves um on amazon. What's the price of the product?   Bradley Sutton: you said 599 599, 599, yeah, wow, uh, I want to. I'm trying to look at, look for it on amazon right now. What's the brand name called?   Joe: SpertI s-p-e-r-t-i, and then you'll see vitamin d we got to show the audience this.   Bradley Sutton: Okay, oh, my goodness gracious, here it is. Hold on, this is incredible. All right.   Joe: That's it and it's right. That's the first one that's popped up against our competition. All those are competitors on the right.   Bradley Sutton: So 500 and Sperti. So that was what the doctor's name was. Who?   Joe: made this up.   Bradley Sutton: Yeah, Dr. Sperti, that was his name yeah, there was a ready demand for this out there.   Joe: Oh, huge, because, if you think about it, vitamin D pills are basically the same target market as us. Yeah, so this is just a non-invasive way that you buy and you keep this for a very, very long time. So that's that. So something interesting. As you go through this, this listing, you're not going to see the word vitamin d anywhere on the listing and you'll notice our carousel images, our images on there. we have our box images because amazon actually took us down because our lamp has the word vitamin d on it.   Bradley Sutton: ah, yeah, yeah, I see it in the video there, so you don't have vitamin d anywhere in there, but you probably got indexed for the keyword by Amazon.   Joe: Exactly so. That's why we use UVB, which is basically the term for vitamin D. So Amazon is not allowing us to use it, even though we're FDA approved and everything. Amazon is just not letting us go for that.   Bradley Sutton: I see some of your main keywords. Yeah, vitamin D lamp.   Joe: Oh yeah, we can use them in the back. Vitamin D light.   Bradley Sutton: Vitamin D therapy lamp, vitamin D light therapy. Now, I'm just curious. I don't talk very often with people who have this high price point. What is different about having a product that's in the hundreds of dollars? Like, do you approach advertising differently, cause it's not like where I mean. You might now you know you, you might get a hundred clicks with no sale, but still you just get one, the 101st click. All of a sudden, that's $600 of revenue. So, so, like, how is it different, uh, with something like this, compared to your, your other products, which I'm assuming is like more you know, regular pricing 10, 20, 30 bucks.   Joe: So the cool thing about it is that across all the catalog that I, that I that I run, I have products starting at like five bucks, all the way to this one that has $5.99. So the landscape with this one is totally different. Like you said, you can set up an ad, you'll get 50 clicks at $1.20 CPC and, based on our margins, we're still clean on a sale. If we get one sale, we profit. So the cool thing about it is you just have to be a bit more patient. However, because we have such kind of should I say a big space for those clicks, it allows us to test a lot of keywords in this space and we really kind of exhaust any keyword that's there without having to really be careful, unlike if I was selling a smaller, less priced product, I can't just throw in all the keywords and just you know it'll go crazy if it's like a $60 product.   So with this, it gives me that comfortability to go out and bid higher and also it allows me to, like I said, like if you saw on that page where you searched, my competition were those pill bottles that are like five bucks, six bucks, seven bucks, so I can bid above all of those guys. So I ensure that every time you search the keyword I'm going to be first, because there's no way they're going to bid the same amount of dollars. I'm going to bid because their price points are different. However, they can take a loss on a sale because they have repeat products. So people finish that bottle, they come back and buy another With ours. That person buys a lamp and is done. So we obviously have to gauge it to a point whereby, okay, this is our ACOS target and at this A-cost target we're profitable. So that's now how more I manage that one. It's more ACOS targeting, but I'm basically trying to make sure I stand out for every single eyeball that's there because I have the room.   Bradley Sutton: So this is interesting because, regardless of the price point, there are similar kind of scenarios where it would be like this they're probably actual keywords of how somebody who's searching for this exact thing is probably very limited Vitamin D lamp or lamp for tanning, you know for your other product, or it's not. Like oh there's you know 5,000 way, you know 5,000 ways that are going to come up in Cerebro to search for this one thing. You're like it's kind of like that way with coffin shelf. If you're looking exactly for a coffin shelf, that's pretty much it, that's it. Coffin shelf or shelf shaped like a coffin, like there's very limited number of words. The other keywords I get sales from is more like the, you know, gothic decor or spooky things. So how are you doing your keyword research? Like using Helium 10 or amazon, for you mentioned you do a lot of testing for targets. So like, where are you coming up with these keywords to test to see if any of them stick?   Joe: So that's. It's more like said, I run Cerebro on a lot of those vitamin D bottle and pills and basically a lot of my. So, like I've said, I've exhausted the keyword vitamin D and the more you get long tail with this product, the less traffic you have. You know, for some of the products you can get long tail with a bunch of keywords and you still have traffic. Like, for example, if it's like a Ziploc bag, I can put Ziploc bag for Legos, Ziploc bag for sandwiches, Ziploc bag for this. You know the list is endless and you have traffic with this. Not many people even know this lamp exists.   So what I've actually done is sometimes I go and target competitor company names and key names. So if it's like some company that sells a bottle of vitamin D lamps or vitamin D pills, I'll actually target their brand because when I look at their keyword, it's people that are repeat purchases, so it always has traffic. And but because I can bid high on their own company name, I'm going to show up first and I have the room with my price point to show up consistently and eventually, if you're somebody that is very hooked on buying these products, for vitamin D pills, you're going to see my product and think, okay, what is this? Because it's coming up. I've seen it so many times when I come and buy this product that when you read about our process, you then be like, okay, so this is something that actually can benefit me and can work as an alternative for ingested pills and all the other disadvantages that come with that. So that's basically how I find other keywords and start going for those.   Bradley Sutton: You know, price game is something nobody ever wants to play, and you're not playing at all, you're doing the opposite. You know, like on some of these keywords I do see some like people ranking for, like vitamin D lamp, but they're, just like you know, $20 products and they're selling thousands of units. But then are you going after those people too, Like the people who are going after that or how? How, how do you still get sales when people can technically get something one 10th the price? People you just got to like, make sure that they know the value of what you, that yours is different.   Joe: Yeah, so that's where we have to communicate that through the listing, and it's because a lot of those $20 lamps that you're seeing there, those are not actually vitamin D lamps, those are seasonal depression lamps. So if you're looking at, can you see that Alaska Northern Lights big box on the right where your mouse is? Yes, that's one of the lamps that I sell. That's for seasonal depression.   Bradley Sutton: Okay, I was about to click on that, but no, I'm not going to click on the sponsored ad and charge you $3 right there. So good thing I didn't.   Joe: But then if you look at to the left, you've got that product. That's 19 bucks. Those are actually seasonal depression lamps, so they don't give off vitamin D. So somebody would purchase that and then they'll realize that doesn't give you vitamin D. So they'll probably return it and then come back to ours. But if they're looking for seasonal depression those would be those ones.   Bradley Sutton: This is just an interesting niche. This is kind of fascinating to me. So then, overall, almost $30 million. What are you spending per month? Or what are you paying Amazon for advertising per month?   Joe: So monthly. Right now we're spending total across the board with about 120K a month on advertising budget.   Bradley Sutton: Advertising. And then, what's your TACoS then? At kind of, is it different per account? Are you looking at your TACoS?   Joe: yeah, so the lamp TACoS are, like, I think, close to two percent um, and then uh, because that ACoS is really low, um. However, with uh, with the one that's got the majority of the products, our tacos right now we are sitting at a 5.38. That's what we just closed out at, okay. Okay, our ACoS is at 15 point. I think it was 15.5 is what we ended on in September. We brought that down from a 20 ACoS down to a 15. Our goal was to bring it down to 10, but obviously we've done about 50% of that target. Now, which is hard, you know, if you're spending, you know, over a hundred K. To bring down a cost by 5% is really difficult. So that's, that's where we are.   Bradley Sutton: Are you using Adtomic for all of this spend, all of this $120,000 spend?   Joe: We've launched. So with Adtomic, we've put in some rules for some SKUs and we're watching that and I actually had a call with Travis, like I said before, to try and we've got different rules for different products and we're trying to see how we can build out those rules in Adtomic.   Bradley Sutton: Like rules that you were just using manually, like downloading search term reports. What are some of the rules? Tell me how you run your PPC.   Joe: So most of my rules would come into the shipping product, one where basically first rule is identifying the product, pricing. So if it's a bag so let's say Ziploc bag, right, we've got a Ziploc bag, a four by six size. We have different variations. So we have a hundred pack, five hundred pack, thousand pack. The hundred pack could cost maybe 19 bucks, five hundred pack 50 bucks, other one 99 bucks.   So based on those, we make rules where if it's the $19 one, we want to start our bids at $0.40 or something like that. Somewhere it makes sense. But then if it's for the 1,000-pack one, we can start off our bidding at $2, $3. And that's because if somebody then buys it it's $99. So it's more of guiding based on that price threshold of the product and getting that rule in. And then, as we keep going, we want to make sure that if it's not getting any spend after two weeks it'll look back and add, you know, 10 cents to it if it's getting too many clicks. And if it gets like 10 clicks at that price, at that um, 44 cents, uh, whatever, 40 cents, um, and no sales, it'll dial it back by five cents or something like that, just to just to start, you know, bringing it back to see what we can get. So those are.   Bradley Sutton: So then, instead of basing your rules in Adtomic, like, necessarily on ACoS, you're like doing it on the, the performance, like clicks and. Are you doing impressions at all, or just mainly clicks? Mainly clicks and then sales? What about your keyword harvesting? Did you set up any keyword harvesting rules on your auto or broad campaigns? Yes, and what's your thresholds there?   Joe: So with there we do have our keyword harvesting set up and we usually just go in when it shows us. Then we'll add and accept whatever we want to Others we don't and we basically just throw them in. So we have one that right now has some rules and we've been working with the one that keeps the ACoS threshold in different margins. That's been looking good. So we've actually decided that when we've got launch ASINs because we're planning to launch another 42 products, I think it was soon is put those into the ACoS threshold, get those spending. Then, once we've gotten some traction with those, we start messing with the bids ourselves because we look at these in different silos as well in terms of market share.   So if it's like tapes, we might not be the biggest player in tapes, so we can't really go out the income on the market. But if it's like Ziploc bags, Celo bags, we have tons of market share. Our brand is known. The moment you see our packaging on our default listings, you know it's us. So we bid higher on those ones to really just take up and kill anybody that's coming in. And we're happy to take up that high bid because people repeat purchase on those ones so we can lose money on the first sale because we can look at the lifetime value of those customers and it makes sense.     Bradley Sutton:   How many targeting type, different targeting types are you doing per product? You know for me, sometimes a lot of some. I'll have three main keyword ones, at least, obviously, to start, because then I'll cap it and start new ones, but I'll have an exact, you know, like, like atomic calls, a performance campaign. I'll have a broad campaign with broad targets. I'll have an auto, but then I'll also a lot of times have an ASIN targeting campaign, product targeting campaign. I'll also do a sponsor display campaign. I might do a video, two video campaigns, like a keyword video campaign, an ASIN video campaign and then maybe, if I have, you know, three products in a certain brand, I might have a sponsor brand that's feeding a few of those. Like, are you doing all of those or just you're just keeping it to the basic keyword targeting campaigns? What do you guys do so?   Joe: So for every ASIN we basically have five different ads and it starts off with broad, which is obviously our broad keywords, and then we'll go to exact keywords where basically we don't start off by putting keywords in the exact. We let you know, get it from helium and atomic and then we put those in uh based on what it's telling us, and then we've got auto testing. So we uh, or it's called a auto cam, just normal campaign, which is obviously we let that run in the order category. Then ASIN testing, where basically we're running targeting that specific category of that product. And the cool thing about those ascent testing is it helps us identify new markets. So let's say we have a variation in poly and plastic packaging and let's say this product is sitting at number two. We might actually take that product. And then let's say we have other products that are like three, four, five, six in that category. We might take the number two product and move it to mailbags. It'll drop the BSR because of its historical performance and its ability to perform. We might actually start testing a different category just to gain more market share in a different category because we know we've kind of succeeded in that one. So that's more for ASIN testing.   Then we have ASIN targeting, where we actually we use our Cerebro to get competitors, Black Box to get competitors Then we obviously target those competitors depending on how many reviews they have. So if it's somebody that's got anything less than four stars, what they're targeting you, because most of our products are sitting within the 4.5 to 4.89 range. So anybody below four stars we're targeting you, and then we also use what's it called. Then those are basically the five that we do per ASIN and then we also use what's it called. Then those are basically the five that we do per ASIN. And then we have started testing some display campaigns. We had VCPM running, which was a waste of money really. It was just the attribution was wrong. So what we're doing now is some display campaigns to actually do some retargeting and basically that's where we've got started going. We haven't done much sponsored brands. Things have just really been working in sponsored product for us.   Bradley Sutton: Or the auto and maybe broad campaigns. Did you set any atomic rules as far as when to suggest a negative match or like a poor performing search term? Or how are you managing the spend on your auto campaigns? Because you know, sometimes if you just let Amazon do what they want, they'll just show you for all kinds of crazy stuff and they don't care about how much your spend is. So what are you doing to keep your auto campaigns under control?   Joe: Yeah, so what we basically do, obviously we have the loose you select the loose substitute compliments and all that type of stuff. We have those like basic keyword rules that we set our bids at where, and we do that based on our pricing. So, depending on the product's price, we'll add in those rules and then basically when Adtomic starts showing whatever negative is in there, we'll go in and either accept the negative and or reject it. And I remember I don't know if it was Travis who told me we don't want to is it reject the negative or something, because it will completely kind of block it out forever or something like that In Adtomic. If you were to do that on a negative, I think it was if you fully approve a negative. So we kind of just watch it and see if it's really a negative and then we test it out. But that's how we kind of do it. So we haven't really put much rules on that side. It's more depending on the price of the product.   Bradley Sutton: And then you said for like keyword harvesting, like if an auto finds something like is it just one for you? And then you, hey, I'll go ahead and move it to one of my manual campaigns. Or do you want to see like two or three orders of some new keyword before you put it to your exact campaigns, or what's your threshold there?   Joe: Yeah, usually we try and get up to about five, five orders. Um, cause, that's that we've, we've, cause we've had keywords where you might get an order or two, and then it just starts burning money after that. So, yeah, um, we let whatever's winning win and then if something shows promise and you know it comes up with like five orders, uh, that'll be cool and then we'll add it back in. And the cool thing about it is, if it was obviously like the, the lamps, five orders is a bit too many for a keyword. But if it's the Ziploc bags, we know we can easily get those five orders and it justifies because you know that the, the traffic on those is way more than the people that are looking for the lamps. So it just depends on the product as well.   Bradley Sutton:     What is what brought you from, I forgot what you said like, from 20 to 15 a cost, like? What specific strategies you think? Like, was it something different? You were doing um, or, or you just change the rules, or what. What can you attribute that lowering of ACoS to?   Joe: Okay. So basically, we started a KPI where we looked at the number of ACoS campaigns that are above 100% in our account, because I think we have about 4,000 something campaigns running. So basically, when we sorted that out, we would start off with, like, let's say, 40. Then of those 40, that's our priority for the month and basically, we'd look at what the ad type is. We'd look at what the ad type is, we'd look at where the you know impression share is going. Is it top of search, is it product key, is it product pages or is it in the categories? And then basically sometimes we would notice that, let's say, if it's product search for this specific ad, it's showing a way better ACoS but it's not getting as much spend and impressions as this one. But you know, the product page is just spending money. So what we'll do is we'll change the percentage on the impression share to show more on that specific placement that's actually performing the best.   And what we realized is a lot of our ACoS started just, you know, dropping for those campaigns where we doubled down. Yes, it might not spend as much, you might not as much traffic, but if our ACoS drops, you know, by 50% on that campaign, that's a win. So that's what we're doing. And then sometimes it's actually where you're getting a bunch of sales at like 60, 70% ACoS from top of search, but this product page placement is at 20% ACoS but it's not getting as much spend. So now we'll move our spend and our impression share more on that product page and reduce the top of search. Even though it cancels out some sales, the profitability of investing in that product placement on the product pages makes more sense. So that's how we've been kind of juggling the placements and it's been helping really well to cut ACoS.   Bradley Sutton: When you launch new products. What's your strategy? Is it strictly I mean, like do you have this big audience that you're able to promote to and then they send a lot of traffic that way, or is it 100% with PPC that you're launching products? What's your strategy? Like?   Joe: So 100% of PPC. We have been talking about, you know, starting to get an email list together, but, as you know, with Amazon you don't get that information of your customers, so it's very difficult. If we had like a website, then maybe we could leverage that side of it. But, like I said, 100% of all sales is Amazon and unfortunately, we don't have the customer data. So what we usually do is set up our PPC. Sometimes, depending on the market or the product, what we'll use are the deals, if it's promotions, and sometimes we've actually, you know how you can now put price, the strikethrough pricing. So sometimes when we launch a new product, we launch about a few bucks higher than we're actually planning to sell, and that's because we just want to get the featured offer pricing going. And then, once the featured offer has registered onto Amazon, we'll set a strikethrough price at the intended selling price that we want to and then we'll pump up our PPC. Why? Because now our product is showing amongst everybody else to have this discount of like 20% or whatever it is, and that increases our conversion rate because obviously people are seeing this discount. And then sometimes you might actually get the badge that says lowest price in 30 days and on a new launch. That helps quite a lot and basically that's what we do.   Then we start pumping PPC and then, once that ends, we actually noticed with another product where we were averaging about, I think it was 0.78 run rate so which is basically close to a sale a day on that product at 24 bucks. We raised the price to 28 bucks so that we could make a strike through at 24. And then at the end of the strike through because after 30 days when you set the strike through it stops the deal, we actually realized that our run rate went to 0.68 at 28 bucks. So we started noticing that the difference in sales were not actually bad from the price going back to four bucks. That's because we just had forgotten to change it back to that 24. So it actually helped us realize like wait, we were still selling at that 28 bucks, so now we just drop it back and when we drop it back to 24 with that strikethrough it just increases the sales and obviously the conversion rate and the ACoS, which allows us more dollars to spend on that product.   Bradley Sutton: Before you switched to AWD, did you guys have your own warehouse? Did you have multiple 3PLs, One 3PL? What were you doing?   Joe: So we had our own warehouse and basically obviously we're shipping it from China to our warehouse and then from our warehouse to Amazon, and then basically with AWD, and the fees just got out of hand. It kind of priced us out of obviously doing that route, which is why we went with AWD. And it's kind of been our first kind of-.   Bradley Sutton: The new fees you're talking about, like the inbound inventory placement fees and things like that,   Joe: all that type of stuff, yeah, it kind of really hit us hard. So we realized, and we priced everything up in Seoul, it's way more lucrative to go with AWD, and you have to have   Bradley Sutton: Is that AGL too? Or just like? Are you actually having Amazon ship from China or you're shipping it into AWD?   Joe: We're shipping it into AWD. Right now, we haven't fully gone into Amazon shipping it from China, but we're shipping it into AWD. And that's basically where we just noticed that economics-wise it just made way more sense to go with AWD. So we took that big step of obviously getting away with our warehouse and now just sending product into AWD. How big was your warehouse? It was pretty big. It was pretty big. I don't know how many square feet on the top of my head.   Bradley Sutton: Do you know how much it costs per month? About?   Joe: Yeah, it was close to about. I think it was like 25 grand.   Bradley Sutton: Oh my goodness, yeah, so we're talking probably 20,000 square feet or above. They're in Vegas. Yeah, it was pretty big. And then how many full-time employees had to run it?   Joe: So we had four people there   Bradley Sutton: and then now you had to let them go after you close the warehouse. So then it's not just $25,000 a month, but then probably another $10,000 of salary you're saving.   Joe: yeah, so there's a big saving, when you look at it, from everything. And we've kept one person I think it was that basically helps us with inventory forecasting and just helping manage kind of the inventory side of AWD. Because right now we've moved into AWD. But some issues we've had with AWD is when FBA goes out of stock there's like a two-week period we've seen that it takes for that transfer of inventory to go into FBA and that's because AWD hasn't learned our sell through rates yet. So right now, for example,   Bradley Sutton: you can't control that at all. Like you can't just force AWD to say, hey, I know I'm going to sell more, send more to FBA. Like you have to wait for them to be able to see it.   Joe: Yeah. So you can manually send more. But because we have a catalog of 900 products, it'll be very tenacious to look at FBA for all these products and then go to AWD and manually click one. So what we've done is we put the auto replenishment. But because Amazon hasn't learned our products yet, literally, we had a product that had a sell-through rate of I think it was it'll go through about 300, 400 products a month. We ran out of that product and AWD transferred 10 units to FBA and it took two weeks to get those 10 units and those sold out within a day. So it was just the worst and the worst.   Bradley Sutton: I got to start you on Helium 10 inventory management, because helium 10 inventory management is created for people who have three PLs and then and then we tell you, all right, set up a new shipment. But theoretically somebody just asked me to say the other day we don't integrate yet with AWD. I know that's on the roadmap, but like a third-party warehouse, like you know how much inventory is there, so you put the number in and then you know what you know. Helium 10 knows what your inventory is in Amazon. And then so we would just tell you the same way hey, it's time to trigger, you know. So I know you said before like hey, yeah, you might not have time to, you know, be checking 800, but that's the whole point of inventory management where you just you know you better send, you know, 500 units in from your warehouse and so, yeah, we'll get you started on that.   Joe: Yeah, that would be a lifesaver because this is how it's impacting my ads now. So you know back in the day, if you run out of stock on FBA, your listing is not showing anymore, your ads are not delivering. However, with AWD, if you've got stock, what it's done now is it changes our seller delivery date. So we realize that with this duct tape,   Bradley Sutton: and you're conversion like tanks right, because it says like oh, delivery in three weeks or something crazy like that.   Joe: So this duct tape product had delivery in two months. I'm not waiting two months to get duct tape.   Bradley Sutton: So instead of the listing going dead, it still shows available, but then two months.   Joe: So people are clicking on this sponsored ads and they're like, yeah, I'm not waiting two months to get a duct tape, I'm going to the alternative person which is their competitor. So, I'll add just hitting, hitting, hitting, hitting, no sales. And you're like what's going on? And then now when you look at it and it's fine detail, delivers in two months. You're like that's so. Now we've had to end the crazy thing about when you've got 4,000 ads, because you've got five ads SKUs, you can't go and manually turn all those off and then wait until it comes back in stock to turn it back on. So that's been a nightmare as well.   Bradley Sutton: Now Interesting, okay. So yeah, it looks like AWD, like overall pretty decent. You save all those fees, probably thousands and thousands of dollars of fees. You're saving tens of thousands of dollars in warehouse, tens of thousands of dollars in warehouse. But on the flip side, you almost have to, you know if, if you're not using Helium 10, um for inventory management, you almost have to like hire another full-time employee just to manage that, depending on how many SKUs you have, or else, or else you're going to lose, you know too much money.   It's not just the lost sales, what's advertising, like you said, very good, very good, uh, very good point. Um, if I were to ask you like, all right, hey, end of the day, not everybody can, can have a business that does 30 million a year. What set? What has set you guys, uh, apart? Obviously, you know you have some cool patent and some product. You know for one of them that that nobody else can get. That's been around since 1920, but it's anybody you know. I'm sure there's billions of or millions of businesses that were made a century ago, that that technically you could sell, but that doesn't mean you're going to be a 30 million dollar seller. So what sets you guys apart, would you say?   Joe: I think it's that consistency and never give up mentality when you start off a product, because a lot of things that I've seen with other sellers is they're quick to write off a product because they're not profitable with it within the first kind of initial launch phase. And what I've noticed is we stick out with the product and our launches are in strategies here. So we start off with a launch. So, let's say, we're doing zip bags right and we have these zip bags. They're heavy duty, so it's four mil size. When we start off with a zip bag, we're happy to lose some money on that because we know it's repeat purchases. So we now have to calculate and understand okay, this is the frequency of those sales, this is what we expect to come in, what sizes are winning, and basically having the consistency to keep pushing, even though it might not be profitable to start. Eventually, when you start getting those repeat sales, you'll see the profitability come in and that's where those products, when they start winning. You do the exact same thing with new launches and it's, like I said, that consistency to keep doing that with new launches and new launches and new launches has been a game changer. And then also just not being afraid to test Amazon. So you know, like I said with our vitamin D one, we've thrown different keywords in there, we've thrown different words in there, even at times where you get delisted because Amazon said these things don't work or this is, you can't put that writing, so it's.   It's helped us push our listing and appear in different places and we always do tracking to see if it's click-through rates, if it's the title. So, for example, some of our titles have our brand name, which is spot and industrial. That's a pretty long brand name and if you look at our uh, a product of ours on mobile devices, our brand name takes up should I? I say, 40% of the title. So a lot of our keywords and use cases don't actually show on mobile. So what we did test was removing the brand name and leading with the use cases and the product keywords and it started converting better because nobody cared what our brand name was.   But if they're seeing that zip bag for Legos, for this, for this, and it's heavy duty and it's waterproof, that's what people want to see and it increased our click-through rates, which increased our conversions as well. So stuff like that and they're minute tests. But if you do that on a catalog and with products at a volume, it can be a massive scale. And when you realize that from a potential of okay, we have 800 ASINs, 50% of them increase in conversion rates by just 10, 20% I mean in click-through rates you're bringing in even way more traffic and if you hold your conversion rates, that increases your sales without having to do any change in bids and anything like that. So those key changes allow you to save your dollars but still gain on all that traffic.   Bradley Sutton: Now, if I were to ask you your favorite Helium 10 tool, is it Cerebro, is it Adtomic? Is it Magnet? Chrome extension, what is it?   Joe: I would say I love the Chrome extension because it helps me. If I go onto a competitor, straight away I see what they're lacking If they don't have 150 characters in their titles, if they don't have enough bullets, if they don't have, you know, enough bullets, if they don't have enough images. So the moment I see a competitor that doesn't check all the boxes that the Helium tool shows, I'm targeting them. Why? Because if you look at my products I have 10, you know most optimized on your thing. Then at the same time I look at keywords and it gives me a breakdown of how much revenue is in this keyword, how much revenue is in this industry. So before we go launch a specific product like we were launching an anti-slip tape because we want to add to our tape ranges so just looking at that, you'll look at that keyword anti-slip tape. It brings in 600 million a month from all these different competitors.   Now I can run those competitors through Black Box and I love Black Box as well because it helps me really fine tune what I'm targeting and who I'm looking for. So, I can say they get X amount of revenue monthly with X amount of reviews. Like I said, if they have anything below four, Black Box shows me those people. Those are easy people I can add to my product targeting campaigns and I know, because our listings are optimized, we'll easily take some sales from those people. Campaigns and I know, because our listings are optimized, we'll easily take some sales from those people. So, I would say the listing Blackbox and also the Chrome extension will be my two favorite.   Bradley Sutton: All right. If anybody wants to find you on the interwebs out there, like on LinkedIn or somewhere like you open to saying how they can find you guys out there.   Joe: Oh yes, of course, on LinkedIn obviously it's just Joe Sanhanga, my name, and then on Instagram it's j.sanhanga, which is my last name, s-a-n-h-a-n-g-a, and that's mostly where I am on social media. But any questions or whatever I can on LinkedIn, you can just pop it in and I'll try and help where I can.   Bradley Sutton: Awesome, awesome. Well, thank you so much for coming on the show and hope to see you at an upcoming event soon then.  

In this episode, Dylan sits down with guest David Schomer, an Amazon expert, about his journey from corporate America to building a successful e-commerce business on Amazon.  He discusses the Fulfilled by Amazon (FBA) and Amazon Handmade, highlighting the potential opportunities for Etsy sellers. David elaborates on his background, starting from his farm experiences to his consulting career before launching a pet supply brand that led him to e-commerce success.  The conversation covers research methods, product launches, and scaling strategies, emphasizing the importance of having a calculated approach to launching and growing a business.  David also provides insights on Amazon's advertising strategies and shares the significance of preparing financially before transitioning full-time into e-commerce. He also discusses the Amazon Handmade program, offering Etsy sellers practical advice on expanding to Amazon with hero products.  The discussion includes the pros and cons of selling on Amazon, the potential for marketplace expansion, and tips for managing PPC effectively.  In this episode, we discuss: [01:36] Meet David Schomer: From Corporate America to Amazon Success [05:20] David's First Product and Lessons Learned [07:27] Navigating Amazon FBA, FBM, and Handmade [10:37] The Importance of Research and Strategy on Amazon  [20:30] Advertising and PPC Strategies [23:17] Expanding Your Business: International Markets and Handmade [28:18] Advice for Etsy Sellers Considering Amazon Connect with David: Website: https://firingtheman.com/  Instagram: https://www.instagram.com/firingtheman/  Podcast: https://podcasts.apple.com/us/podcast/firing-the-man/id1493680004 

Send us a textWatch it on YouTube: https://youtu.be/sDTESrhDL-YAmazon is raising the bar for sellers, making it tougher to list products and maintain seller privileges. Stephen Pope from My Amazon Guy explains two major updates: new compliance documentation requirements and stricter on-time delivery (OTDR) standards for FBM sellers. Learn how these changes impact sellers and how to stay compliant on Amazon.#AmazonSellerUpdates #EcommerceTips #AmazonFBA #FBMChallenges #AmazonComplianceGet help from My Amazon Guy to grow your Amazon sales. https://myamazonguy.com/Timestamp:00:00 - New Amazon Compliance Document Rule00:19 - Impact on Sellers in Categories Like Toys and Beauty00:50 - How to Get Compliance Documents and Recommendations01:18 - Changes to Amazon's On-Time Delivery (OTDR) Policy01:46 - Increase in On-Time Delivery Requirements for FBM02:24 - Amazon Raising Standards for Sellers02:45 - The Struggles of FBM Sellers with Shipping Issues03:00 - Why Amazon Is Squeezing Out Smaller Sellers03:36 - The Increasing Competition from Chinese Sellers04:00 - Insights from Managing Over 2,300 Amazon Seller Accounts04:29 - Where to Get Help: My Amazon Guy's Services-----------------------------------------------------------------------------------------Follow us:LinkedIn: https://www.linkedin.com/company/28605816/Instagram: https://www.instagram.com/stevenpopemag/Pinterest: https://www.pinterest.com/myamazonguys/Twitter: https://twitter.com/myamazonguySubscribe to the My Amazon Guy podcast: https://podcast.myamazonguy.comApple Podcast:  https://podcasts.apple.com/us/podcast/my-amazon-guy/id1501974229Spotify: https://open.spotify.com/show/4A5ASHGGfr6s4wWNQIqyVwSupport the show

Send us a textWatch this on YouTube: https://youtu.be/sDTESrhDL-YAmazon is raising the bar for sellers, making it tougher to list products and maintain seller privileges. Stephen Pope from My Amazon Guy explains two major updates: new compliance documentation requirements and stricter on-time delivery (OTDR) standards for FBM sellers. Learn how these changes impact sellers and how to stay compliant on Amazon.#AmazonSellerUpdates #EcommerceTips #AmazonFBA #FBMChallenges #AmazonComplianceGet help from My Amazon Guy to grow your Amazon sales. https://myamazonguy.com/Timestamp:00:00 - New Amazon Compliance Document Rule00:19 - Impact on Sellers in Categories Like Toys and Beauty00:50 - How to Get Compliance Documents and Recommendations01:18 - Changes to Amazon's On-Time Delivery (OTDR) Policy01:46 - Increase in On-Time Delivery Requirements for FBM02:24 - Amazon Raising Standards for Sellers02:45 - The Struggles of FBM Sellers with Shipping Issues03:00 - Why Amazon Is Squeezing Out Smaller Sellers03:36 - The Increasing Competition from Chinese Sellers04:00 - Insights from Managing Over 2,300 Amazon Seller Accounts04:29 - Where to Get Help: My Amazon Guy's Services-----------------------------------------------------------------------------------------Follow us:LinkedIn: https://www.linkedin.com/company/28605816/Instagram: https://www.instagram.com/stevenpopemag/Pinterest: https://www.pinterest.com/myamazonguys/Twitter: https://twitter.com/myamazonguySubscribe to the My Amazon Guy podcast: https://podcast.myamazonguy.comApple Podcast:  https://podcasts.apple.com/us/podcast/my-amazon-guy/id1501974229Spotify: https://open.spotify.com/show/4A5ASHGGfr6s4wWNQIqyVwSupport the show

In this episode of The Clear the Shelf Podcast, Chris Grant and Chris Racic break down the critical strategies to win and dominate the Amazon Buy Box—the key to increasing your conversions and driving more sales.

innovative strategies from Gulsen Berkin Cinar and Michelle McLean, who are back after five years to share their secrets. From capitalizing on Amazon influencer opportunities to selling seasonal products, they reveal methods where people are earning up to $70,000 a month with no investment. Join us as we explore the incredible journey of a family-run Amazon business that skyrocketed from modest beginnings to a seven-figure revenue before being sold. Gulsen shares the thrill of launching a new brand and expanding into platforms like Shopify and Walmart. Michelle, driven by her passion for seasonal products, recounts her success with Amazon products during Christmas, illustrating the excitement of spotting and profiting from trending items. Dive into the world of Amazon influencers and affiliates with Michelle's expert tips on maximizing commission potential by reviewing higher ticket items. Discover how you can earn substantial income through Helium 10's affiliate program, even if you're just starting out. We'll also guide you on signing up for this lucrative opportunity and highlight the benefits, including lifetime recurring commissions and other rewards. Don't miss this episode, which is packed with actionable insights and real-life success stories designed to help you thrive in the e-commerce world. (Time Stamps) -  In episode 596 of the Serious Sellers Podcast, Bradley, Gulsen, and Michelle discuss: 00:00 - Boss Ladies Making Money Online 03:09 - Amazon Influencer Affiliate Program 03:47 - Amazon Business Exit and Brand Scaling Success 10:23 - Influencer Program and Earning Commissions 14:17 - First Amazon Product Review Videos 20:08 - Product Sourcing and Market Research 22:48 - Amazon Affiliate and Reviewer Earning Potential 29:02 - Helium 10 Affiliate Earning Potential 32:47 - The Power of Consistent Growth 34:29 - Helium 10 Affiliate Discount Opportunities 38:01 - Affiliate Program Sign-Up and Benefits ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On Youtube: youtube.com/@Helium10/videos Transcript Bradley Sutton: Today we've got a couple of boss ladies on the show who haven't been in the podcast in five years and they're going to be talking about cool ways that they're making thousands of dollars in their spare time by being either an Amazon influencer or selling seasonal products, along with a way that some people with no investment are even being paid $70,000 a month from Helium 10. How cool is that? Pretty, I think. Important message, guys. On October 23rd, Amazon is changing the window for which you can look back and claim that they owe you reimbursements for lost and damaged products at FBA warehouses. It used to be 18 months, but now it's going down to only 2 months. So, if you have never used a reimbursement service or Refund Genie, now is the time. Last week, I ran Refund Genie on two different accounts and got a total of over $5,000 back for those sellers. And don't forget, unlike a lot of services out there, Helium 10 doesn't take any commission on what we get back. If we say you're owed ten thousand dollars and you get back ten thousand dollars from amazon, you keep ten thousand dollars with no commission to Helium 10 at all. Refund Genie is now available to anybody who has a Helium 10 Platinum Annual Plan or higher. So, to get an estimate about on how much money you could get back, go to h10.me/refundgenie. If you've never used a Helium 10 coupon, use the code SSP10 to save money if you need to upgrade to a Platinum Annual Plan.   Bradley Sutton: Hello everybody and welcome to another episode of the Serious Sellers Podcast by Helium 10. I am your host, Bradley Sutton, and this is the show. That's a completely BS-free, unscripted and unrehearsed organic conversation about serious strategies for serious sellers of any level in the e-commerce world, and we've got a couple of people here that are super, super old school here at Helium 10, including the one person, the only person who has been at the company here in United States side longer than me, and then another person who was one of my first hires here at Helium 10 just a couple months after I got started. So, Gulsen and Michelle, welcome back to the show.   Michelle: Hello   Gulsen: Hello   Michelle: wow, I feel so old.   Bradley Sutton: Well, hey, that's why I'm also I'm wearing the old school Helium 10 logo shirt here to kind of like reminisce about our old days, you know, way back then in the WeWork. Now I say welcome back to the show because there's been a huge gap since Michelle and Gulsen have been on the show the word now in episode I don't know like 580 something or 590 something. Their first time on the show was episode 86, way back in December of 2019. So, if you want to get a little bit more of their backstory, go ahead and see if you can find I don't even know if you can find such an old episode, but episode 86, where we had them and some of the other members of our crew all together on one episode. But I was like you know what? It's been years since you guys have come on and each of you have interesting things to talk about. So, let's go ahead and have you guys uh back on. So, first of all, um, let's start with uh, Gulsen. Now what about you? And you know you've since before you even worked at Helium 10. You know you've had like a family Amazon business. Um, ven offline, obviously you're my co-worker, but we've never really talked about that in a long time. Like, are you guys still selling on Amazon? You selling on other market? What have you guys been doing with that side of your things?   Gulsen: Yes, so you don't know this, but you know we were running that Amazon business with my husband and last year December we sold that one and the first call I received. Now my husband is building another brand.   Bradley Sutton: Well, hold on. I want to talk about that. I didn't know that you were right, I had brand and I want to talk about that. I didn't know that. You're right, I had no idea. So how did you find a buyer for the business? What was it like through an aggregator? Did you use a service or just networking?   Gulsen: Yeah, he was with a partner and um, he was always getting those questions like, um, if he ever likes to sell his shares and stuff, but at the time it was very good season to do that move last year December. So yeah, and it. You know it was very stressful and long journey for years but I'm so happy that we came to that ending and he took like a few weeks refresh and now he's on top of it another brand by himself right now.   Bradley Sutton: Okay, so what did he scale that brand to like? what was the peak yearly sales like approximately?   Gulsen: Yeah, so by the time he started it was about four hundred dollars per month.   Bradley Sutton: Four hundred thousand dollars ?   Gulsen: Four hundred Dollars.   Bradley Sutton: Four hundred. Oh, when he started, you said yeah, okay, I was like about to say well, who is buying an amazon business that grosses $400 a month, like good grief? Okay, that makes sense now. So that was when he started, and then he scaled it to what?   Gulsen: Yeah, the time he moved out that they were at monthly six figures.   Bradley Sutton: Oh wow. So definitely a seven-figure brand, oh yeah, that is pretty cool and then and then. So now he's starting from scratch or like something similar, or, and he's already launched, or he's just in the planning stage right now.   Gulsen: From scratch it's already launched and now, um, this time we just wanted to want it to be more on like brand side. We still use, of course, amazon and we will try to start selling on Walmart as well, but now we're just trying to be so heavy on Shopify, building the brand awareness, and then, of course, the goal is the goal again, selling it. But to me, you remember my Amazon account. I was so like a Grand Bazaar Amazon account. I still have it and still is my passion to find those seasonal items.   Bradley Sutton: But you're not still. Have you been off and on selling products on that account?   Gulsen: Yes, yes.   Bradley Sutton: Oh okay, I didn't know that. Okay, cool, but only seasonal.   Gulsen: Only seasonal and I know you don't really like it when you do Amazon for patient. But that account you saw that it's such a passionate account only the products I really like to spend my time on and not really that profitable, but still nice. And I feel like I still like to spend a lot of time on Black Box trying to find products and then search them on Alibaba, even if I'm not going to invest. I think it started to be like a habit for my life. And, yeah, the last time I found something it was a toy product. I never recommend anyone to, you know, join a toy business, but this one was crazy because, like it was selling on Amazon about like $26, the price to import and everything was about 450. So now it's just, you know, um, making my mind so busy like should I really launch a toy product? But it's so competitive and, yeah, I might be needing to pick your brain about it very soon.   Bradley Sutton: Okay, I thought you were saying you already did this. I was waiting for the results. This is what you're planning. What is something you've already done in the last year or so that really was a good experience? When you just found some random product and then it was able to sell during the season. Can you give an example?   Gulsen: Yeah, I can give you an example. What's so funny is I really like to look around a lot while shopping, like actual shopping, Like I'm touring the Costco, Sam's Club, these places and like Bluetooth Beanies. I don't know if you remember them.   Bradley Sutton: It's like you have a beanie, but then there's like headphones or something inside. Oh, okay.   Gulsen: Inside the beanie there were headphones and the first time I saw them like we were shopping on Sam's Club. The first time I saw them, we were shopping on Sam's Club and Charlie, my husband, he was telling me you know what? This product will go viral. And then we sourced it and, oh my God, it was such an amazing experience because that product really went viral.   Bradley Sutton: So, you sourced it, not to piggyback on the listing, but you made your own listing a brand new. You just found it in Alibaba. So how much did you sell of that product?   Gulsen: Yeah, during Christmas time we sold close to 1,000 units   Bradley Sutton: 1,000 units at what price?   Gulsen: I believe it was about $14,000, $14,000, $15,000.   Bradley Sutton: Okay, so a nice little five-figure a month there on one product or two.   Gulsen: yeah, it was amazing but, like I said, it was seasonal and now like I don't even think anyone is going to search for Bluetooth beanie, but we were one of the first listings on amazon selling that product.   Bradley Sutton: Nice so finding products at Sam's Club in Costco. I just go there for like free samples and a dollar 50 hot dog and stuff. But now, now I know I need to start looking out for products. All right, let's switch to Michelle now. So, Michelle, you know, in the beginning at Helium 10 and the last time you were on the podcast you like, like your experience with Amazon was pretty much just interacting with Helium 10 and interacting with, interacting with our customers. But now you're not necessarily an Amazon private label seller. But tell us what you are now in that definitely has to do with the Amazon ecosystem.   Michelle: Yeah, of course you know really quick. I wanted to say how far back I've been, you know, just to give some clarity for people listening. When I first started Helium 10, my daughter was eight months. She's going to be seven years old in November. So, this just goes to show like how old I am.   Bradley Sutton: I don't need any reminders for that.   Michelle: Yeah, I was just thinking about that and I was like, oh my gosh, it's been almost six going on seven years, so that's insane.   Bradley Sutton: That's crazy, that's great. And then I remember how it was like your desk was like behind mine, so I need to check on what you're doing. I just like turn around, we're all in that little, we work there. And then I got to move to like this little, literally a closet. You know, the affiliate team office was like this little that used to be a storage closet and then it became my office.   Michelle: And then what? Six or been very exciting, and I honestly love building relationships and speaking with different people around the world. It's awesome. So now what I'm doing is I've learned and I've kind of just jumped on ships with the Amazon. Influencers program is something that you don't need to really invest money in. It's more of just investing your time and basically you are reviewing products and then when you review them, you upload them to Amazon and Amazon does all the work for you and you just earn commission off anyone that watches your video.   Bradley Sutton: How do you even find out about that people are doing that, because I think nowadays some more and more people know about it, but like I didn't really know about it until somebody like I don't know maybe I saw a video on it or something but how do you even know that this was something that people do?   Michelle: Yeah, it's actually really funny. So, I was just searching, looking for new influence affiliates to join Helium 10 and you know, the algorithm just picks up and all of a sudden, you're seeing like people selling you courses and it's like, hey, the Amazon review program. And I was like, what is this? So, I dived into it and I just started following and I was like you know what? I've never been one to just like jump and, you know, spend a lot of money on products, but this seems like something I can do. And I did it kind of just more of like as a test and, um, it was, yeah, I got like approved right away and then I did the second approval and I got approved in that and now it's just putting videos up on Amazon and the more videos you put there, the more commission you make. And you know it really just depends on the type of video you make as well, of course, the quality and everything. But it's really fun and I feel like for me being like a really busy full-time mom um, and you know, working full-time this is something that I can do, that I don't have to just like run a business. It's just more of yeah fun on the side.   Bradley Sutton: yeah, like even us, you know amazon sellers, like we all have families, like this is something, and maybe your daughter is a little bit too young still, but you know this is something, is something that you know you got like teenagers or even, um, you know, maybe preteens a little bit. You could almost have them like make some of these uh videos and it's like something super simple. Obviously, you know adult needs to set it all up, but it's not like rocket science where you have to be a pro influencer. Uh, you know, in order to make these review videos, a lot of them are just like kind of like unboxing and how you're using it right.   Michelle: Yeah, you know what Funny thing is? My daughter got her first brand deal.   Bradley Sutton: Oh well, okay. Well, maybe she is old enough, I guess. Okay, my bad.   Michelle: Yeah, so there's. There's Amazon sellers looking for people to or, you know, other people to review their product. And one was a mom who just came out with a kid's face wash and she was like hey, I saw your daughter on Instagram. I would love for her to review my product. My daughter is all about skincare because of YouTube and she absolutely loved it. She did it and I just got another email yesterday from another seller who saw her video on that listing asking if they can review her skincare product now and I'm like wait, she's starting to get all these deals, she's only six.   Bradley Sutton: Wow.   Michelle: It is really cool. Of course, you know you need to be in it as a parent, but it is really fun and I've seen a lot of married couples, even like a husband will have his own and then the wife has her own and they just capitalize on that extra income.   Bradley Sutton: Interesting. Now, what's the? I mean, there's a difference, necessarily, between like, almost anybody can sign up to be an Amazon affiliate but then to be an Amazon influencer. Do they still require that you have some kind of social media account that has X number of followers? And then, if so, like what is that requirement?   Michelle: Yeah, so that's a great question. So many people get confused between the Amazon Associates program and that is basically offsite commission. You have to have a website; you get the affiliate link and then you basically drive traffic from your website to Amazon with the Amazon reviewers' program. That's onsite commission and you necessarily don't need a huge following on social media. You just need to have good engagement for the first two steps. So as long as you get engagement, you build your, your engagement, you sign up and you get approved, you don't even need to worry about that social platform anymore. It's just like building up that reviewer's videos and then just letting Amazon do that for you.   Bradley Sutton: Okay, excellent, excellent. Now, um, what was the very first video that you did Like? What was it for? Do you remember what it was?   Michelle: Yeah, so, amazon. In order for you to get approved for the second step you actually need very first video that you did like what was it for? Do you remember what it was? Yeah, so amazon. In order for you to get approved for the second step, you actually need to submit three product review videos. So, it's not only one, it's three. So, I did a dog uh feeder, so it's basically a dog bowl but like it has a puzzle inside for your dogs, um, to slow their feeding. And then then I did a Spanish book, and then I did a I don't want to say dupe, but I did a smart watch that you know looks like a brand name like Apple, and that actually got approval. So that got me three. That got my first three approvals for the Amazon reviewers' program.   Bradley Sutton: Your style of doing Amazon business, like why do you think this is kind of good? Like it's obviously not for the kind of person who's like trying to build up a brand and, you know, be able to exit like your husband did with his brand. But what kind of person is what your model is of? Like these seasonal products in here or there? Like are you even putting it on a brand registry or you're just doing generic brands? Or how are you doing these listings?   Gulsen: No, no brand. How are you doing these listings? No brand registry. And I think that what I'm doing is great for who is working like typical 9 to 5 that would like to get extra site income. And also, like you know, before working at Helium 10, I did supply chain my entire life, so I'm so close to those sourcing agencies or the places in like. I'm originally from Turkey. I know a lot of Turkish manufacturers. Plus, I have very good experience in Far East so it's so easy for me to source products. So, I feel like it is mixed for me. If you really like sourcing trying to find new people on the manufacturing end or sourcing end and if it's giving you pleasure, then that's great because then the money comes itself. But it's not something that you can quit working on your corporate and rely on those seasonal items.   Bradley Sutton: now, for example, that, what do you say? beanie, Bluetooth, Bluetooth, beanie, whatever it's called? Um, you know, you, you grossed I don't know fifteen thousand dollars, twenty thousand dollars or whatever from it. Yeah, was that all one order from the manufacturer and you only did one? And then, if so, like what was that initial investment? Like landed to amazon, like the price of the products and then the importation, and landed to Amazon, like, how much did you invest in that project?   Gulsen: It was like we created two orders the first order, it's like it was gone like in the very first month and a half, and then, since we foresee it, we had to place another order and we did the same quantity and I think we invested about maybe $7,000 in total.   Bradley Sutton: In the first order and both orders together.   Gulsen: The first order, like both orders together, could be around 14K, but it includes everything. Everything like it's includes about two thousand of those Bluetooth beanies and the import and the shipping. So, we had to act quick so we couldn't really do a vessel.   Bradley Sutton: Wait, the first order was 2,000 units   Gulsen: It was 1,000 and 1,000.   Bradley Sutton: Okay so you have, you sold all of them?   Gulsen: yeah, so the first.   Bradley Sutton: I thought you only sold 1000 units. You actually sold 2000 units.   Gulsen: it was during Christmas time. We sold about 1000 and that's why we were so high and excited. We ordered the second order and then those um the remainders. I think we have left about like 300 pieces left and then we started to get orders, maybe once a week and like bi-weekly.   Bradley Sutton: No, not so yeah you sold way more than like 20. You know like we're talking more like 20, 30 000, so seven thousand dollars to invest. And then are you just doing the regular private label ways to get on page one like, hey, I'm gonna run some PPC and try, I mean like that's how you did it.   Gulsen: Yeah, we were so lucky because we were one of the first listings, as I said, and organic, we were already on the page one for that Bluetooth beanie. But then of course you know how it goes Competition comes so crucially and we had to run PPC but still it wasn't that competitive because we were there at the beginning and we sent all inventory to FBA but then we had to take some inventory back and started to sell the rest as FBM.   Bradley Sutton: You should see me about those. I'll start shipping them for you. You can pay my kids to do that. Okay, so then I mean, that's fascinating. I don't know how I didn't know all of this stuff that you're doing. Yeah, you know what.   Gulsen: Funny enough. Actually, it's not about me, but again, like with my husband. Do you remember those fidget spinners?   Bradley Sutton: Yes, yes.   Gulsen: Yeah, he was also like one of the first listings with those fidget spinners on Amazon. Like I think he has a good sense of finding what will come to be a buy.   Bradley Sutton: Well, how did you and he validate that thing? Because you know like it's different when you're trying to be the first kind of like we were kind of like the first coffin shelf. You know there's not like a bunch of data where it's like oh, I know all the main competitors and what they're ranking for and stuff. So, what did you guys use to validate? Like, did you buy some from Costco and just put it up and do a test listing to see how it goes? Or how did you have the con? I mean, cause $7,000 is still $7,000. You know that's a lot of money. Like you got to have some kind of confidence that you're going to be successful. So, if you couldn't see other beanie uh, Bluetooth, Bluetooth beanies, people having confidence what numbers or what were you looking at that made you go ahead and pull the trigger on that order?   Gulsen: Yeah, the thing is I can source those products so quickly because of my connections. So, with that fidget spinner we didn't really do any drop shipping. We just found the manufacturer and I still doubt it was the manufacturer. I still feel like we were talking to a trader at that time. But we got the products in like in 10 days when we decided to go.   Bradley Sutton: Oh, no, the beanie, though that's the one I'm wondering. Yeah, the beanie, you saw it in Sam's Club. It's not like hey, let me go to. Oh, there's a nice product Sam's Club, let me go ahead and drop $7,000. I'm sure you must have done some kind of research or something to take a look.   Gulsen: Yeah, so, uh, what was really very surprising to me when you go to Alibaba or like, let's say, DHgate, and search for some products, you would see tons of manufacturer putting the same picture of the product and selling them. That time, when we check for the Bluetooth beanies, we only sold two, two manufacturers on Alibaba and at that time I was like wow, like this is amazing, because the manufacturers are not just saturating the market. Yes, so it was one of the insights for me. And the second one was it was I believe it was right before the Halloween and you know, like during Christmas times. It's amazing product that you can put in those stockings and not very expensive, but still, it would make your grandchildren so happy to have a gadget like that. It's great if you're like, if you do ski, snowboarding and stuff, you don't really worry about you. So, we believe in the product too.   Bradley Sutton: But was there a search volume at the time, like was anybody searching that at all in Helium 10? Or there wasn't even search volume for that keyword yet.   Gulsen: I don't remember that we saw a huge amount of search volume.   Bradley Sutton: interesting, all right. So, hey, like that's really getting ahead of the, you know, similar to like what we did with the wooden egg tray in project X, where there was nobody searching for wooden egg tray but we're like, hey, I think this is going to be a hot product. All right, that's very interesting, I like that method. Now going back to Michelle, um, let's say I start my, my um influencer account. Would you suggest the first thing to do which actually is me I've had, because, I don't know, I'm lazy, I guess, but like should is the first thing I should do is just go around my house and look at stuff that I bought from Amazon or that stuff that exists on Amazon and start making videos of those things? Is that like a good first step for somebody just getting started?   Michelle: yeah, so not a lot of people know this, but Amazon has it. Use your phone, the Amazon scanner app, and you can go around your house and scan anything and then you find stuff that are actually being sold on Amazon. And I do that. And when I first started, I did a lot of my higher ticket items. So, like my bed frame I got on that wasn't on Amazon and I checked and it was. I'm sorry I didn't get it from Amazon, but when I checked it was on Amazon and so I reviewed it. And then I reviewed like my sofa. My couch was there. I got my couch from an outlet and my couch was also on Amazon. So, I would say to focus on like your higher ticket items, but then also mix it up and do some mid-level, like $20, $30, $40, because those are what's going to give you commission. And if you start a lot of people focus on like really small items, like $10, $12, you're only going to see change. So, you want to have a mix of both and the more videos you bring in, the better. I would also say to look at your like how many influencer videos are there right? Like you don't want to review a product and there's so many review videos that you're not even going to be seen, so that's something else to look out for.   Bradley Sutton: Like what's the best opportunity? Like obvious, it's like, is it something that's selling really well, so that you know there's a lot of you know people getting on that page, and at the same time, maybe like there's not that many influencer videos on that page? Like, is that how you prioritize it? Like, let's say, you could do like 30 things and you're like, okay, how do I know which ones I should do first Because I can get the most money? Would that be what you're looking at, or is there other factors involved too?   Michelle: Yeah, so I try to see how many product listings there are. So, I'll give you an example. Like the smartwatch that I did, that was one of my like it's still actually selling really well and because there's multiple, actually there's only like 50 or 100 people buying it per month from what Amazon showed, but there's a lot of sellers that had it as well, and so I realized that people were watching my video and then they were going on to another listing and then they were like, okay, I really want to get this watch, and then they were just purchasing it. So that's one way. So, you also just want to make sure that there's demand for it, like people are buying it. Right, if you have a rug and you're going to review it and you go in and like there's bad reviews, it says from Amazon, this product is most likely going to get returned, probably not the best one you want to start with.   Bradley Sutton: My next question, uh, would be is just, you know, to give people an idea of the potential here? um, what are some success stories you've heard about, like how much money people are making? And then you, your exact example. You obviously work full-time for Helium 10, so it's not like you're just sitting in your house all day doing video I hope not, otherwise our boss might not be happy about that but you're just doing it here and there in your spare time. Since you already have a full-time job, how much are you grossing every month from this?   Michelle: Yeah, so Amazon's commission is uncapped. You can basically make as much. I just recently started, June, and I'm already about last month I made $600 and then all together it's probably about a thousand, but it hasn't even been a full three months. So, you know, with and I only have a hundred and like 60 videos on my Amazon storefront. So of course, the more videos I'm going to have, the more I'm going to be able to make. I I'm in a lot of Amazon reviewer groups and people make who've been there for like 12 months a year two years can make at least three to $6,000. So, like my goal is to put as many videos as possible and I'm trying to get to like 500 videos for Christmas, because I know that during Christmas time it's going to be really busy. So, I'm really excited to see if I can get at least up to two to three thousand dollars by Christmas in a month.   Bradley Sutton: How much time does it take you to make these videos? Because I know like they actually don't necessarily need like super crazy professional video production and seven different scenes and Steven Spielberg quality. But it's like you just use your cell phone, if I'm not mistaken, right, and then and then what program are using for like cut it up and then put some like captions, and is that basically it? So, what's the time constraint? And then, what are the tools you're using to, to, to put it all together?   Michelle: So that's a great question. Because I'm such a you know I'm busy, everything. I try not to put as much time into this and you really don't because people want to see reviews that are very authentic. They don't want to see like commercials or advertisements, they want to see real people making reviews. So, I just scan it. If I see that it's on Amazon, I will quickly get my water bottle, or if it's a product of a water bottle, quickly get it. Put my phone, place it so I can see myself in it and make a quick 30 to 45 second review video. Make sure the audio is good and I use CapCut. Capcut is free. You can also purchase it and I purchased it because you can enhance your audio, you can clean it up and you can also slice it up. So, in all, it takes me maybe like five minutes per video per product, because you get better as you go and then you just float.   Bradley Sutton: Awesome, awesome, okay, cool, I'm going to get my kids started on that then. Now let's switch gears and talk about what you guys do here, because this is another way that people can make money without having to invest too much money and that's being an affiliate. And so, let's just talk about the extreme, just to get people excited here. Some affiliates here at the company how much money are they grossing? How much money is Helium 10 paying them per month in additional things like cars and stuff like that? So just like get people excited about this subject.   Gulsen: It's really crazy, because some affiliates are making about $70,000 per month.   Bradley Sutton: From Helium 10? Okay, I might be in the wrong position here. What in the actual heck? I had no idea.   Gulsen: But it's not that, so we also pay for their cars.   Bradley Sutton: What are some cars that we're paying for people.   Gulsen: What I remember, we have like one, I believe, Tesla Model S and G-Wagon and a Mercedes, RV minibus and yeah, these are the ones.   Bradley Sutton: In addition, making tens of thousands, even up to 70,000, that okay. Now I think we have you got my attention already, like I didn't even know that we were at that level yet, and so okay. So, what about you know what? What are the ways that that that people are getting to that level? Obviously, no, we're not going to sit here and say, hey, anybody can just make $70,000 a month from Helium 10. But basically, how are they doing something like that? Either of you can answer this.   Gulsen: Yeah, it is. If you have an audience this is only what matters engaged audience you can be a very popular YouTuber, you can be running a course, you can be a great blogger, or you're just someone spreading the word about how to sell on Amazon and the software that's helping with it. Because we pay lifetime recurring commission 25% and on top of the commission we have extra rewards. I'd like Michelle to talk about them yeah.   Michelle: So I will say, some of our top affiliate, like producers, that we pay out high commission, it's because our program is so lucrative and, again, it's 25 lifetime commission. So, some of our affiliates have been here for three, four years and they're still making commission with us on top of the extra bonus program rewards that we're paying for their cars or we're paying for their restaurant dinners, like we pay for so many things. And I also want to clarify, like we don't only pay out top affiliates, like we have a bonus reward program that also pays our smaller guys, like if you're just starting out, we're actually going to update our program, so you're going to receive $500 just for bringing in 10 new subs.   Bradley Sutton: I think what you know, one thing that I want to double click on right there that you said is like the lifetime commission. So, theoretically, you know, let's say, I have this channel where I'm talking about Amazon, but, for whatever reason, I'm like you know what? YouTube shut me down. I no longer have a YouTube channel; I'm just going to stop this. But I had signed up 100 people to Helium 10. Let's just say it's the cheapest plan, so they're paying Helium 10. Those 100 people are paying Helium 10 100 times $100. Okay, all right. So hey, wait, wait, hold on, I'm going to. I'm about to do some advanced math here. So those customers are paying helium 10, $10,000 a month, but every month the affiliate is getting 25%, right? Yeah, so then that's a wait 0.25 times 10,000 is they're getting a check for $2,500 a month. But let's say, today my YouTube channel shut down and it shut down for a year, next year. Let's just say, if those hundred people are still paying Helium 10, they never even did anything, they didn't make one more video, they didn't like help these people at all. They're still getting a check for $2,500 a month, every month from now until infinity, as long as those members. So that that that's that. That that's what I think is really good about our, our system.   Bradley Sutton: Now, uh, Michelle, you know, we obviously talked about one side of the spectrum where it's big influencers or people who have this big course or big YouTube channel or something. Obviously, it's a no brainer to sign up, you know, to be an affiliate, because instantly they're probably going to start making tons of money just because they're going to be able to sign up people. But again, we're talking this episode is kind of like about making money without too much investment. What if I'm just an average Joe? Maybe I'm just an average Joe Helium 10 user out there I know Helium 10 well or I'm just listening to this podcast somehow and I don't have a YouTube channel. I don't have a big popular blog or, you know, Instagram, with a hundred thousand followers. What's a way that I can scale up? I mean, I can still be an affiliate even if I have nobody just at least get started. But how can I scale up my platform in order to start building up? How much Helium 10 is paying me?   Michelle: Yeah, so that's a really good question. I would say consistency, and that goes for everything that you do, right. If you are an average girl, like we've seen this. Like we have people sign up and they don't have like a big platform. However, like they're consistent with growing their audience, whether they you know what I decided I'm going to be a YouTuber. Now I'm going to start posting YouTube videos consistently and on top of that, I'm going to start posting Helium 10 demos, because I am a Helium 10 wizard, so why not share my knowledge? Or I'm going to start my own community on Facebook. Um, and they're consistent with growing their audience. They can eventually start growing commission, because all it takes is one person to get inspired and sign up for Helium 10 with your affiliate link and then, all of a sudden, it's three months in, you're like 10, 15, 20. And you're already, like you said, grossing like $2,500. And you haven't even done much. And you know, like I said, it's really about consistency and it's really fun, because I enjoy speaking with a lot of these smaller affiliates and encouraging them and then seeing their growth. It's insane.   Bradley Sutton: Maybe I don't even have plans for making a community, but I mean, I guess theoretically, hey, I'm in, I'm in Facebook groups or uh, I post in in in X, uh, you know, like threads about, you know, formerly Twitter and as far as Amazon, I'm on Reddit and stuff like I could just share the coupon code here and there when people talk about it, and even without either, like being an influencer, I could be making commission. I just sign up. One person sees that code. You know that maybe my Reddit post is indexed by Google and then somehow somebody lands on it and I never even touched that person or had anything to do with them. They thought they use my code. I've got that revenue for life. So that's, that's something guys out there. You know you don't have to be some big influencer. If you're just a regular Helium 10 user and you know you have friends interested in Helium 10, give them a discount. You know, get a discount code Affiliates get discount codes that other people can't get and you're helping your friend out and now you're going to you know what.   Michelle: Let me just join, for instance we just had a webinar and Riley was in it and he taught, talked all about q4 and how to you know create a good listing for q4, how to prepare. That was a webinar and now they have the opportunity to share an affiliate link with their friends or family there and who, anyone else that they know who's selling on Amazon. And if that person decides like hey, this was a really great webinar, I, I really need Helium 10 now because I want to make sure my listing is great, like, oh, now there's a coupon code attached, so just like that, just by sharing a resource and how Helium 10 can help, they can easily earn and make money with it.   Bradley Sutton: that's a good point because it's not like, oh, I need to be a Helium 10 expert or an Amazon expert. If you've got the audience, like actual evangelists like myself, Carrie, Shivali, we'll go on the channel like, hey, we'll do a video and you don't even need to bring the expertise, because we've got it and you just provide the audience. And then I wish I need to arrange something. These affiliates are making so much money and I'm the one who's doing these videos and I'm not seeing any part of this. Something doesn't feel fair there. But anyways, take advantage of it guys. Take advantage of it. I'm not getting any money, but I'll be supporting there. Gulsen. Anything else to say about our affiliate program?   Gulsen: Yeah, I think our affiliate program is offering money and also offering a bunch of information and the trends. So, we're like at Helium 10, we are not just like, hey, promote us and get the commission. We are helping a lot for our affiliates to grow. So, some real-life experiences like one of our affiliate's accounts get hacked and he was having hard time dealing with Google so we were there for him and we helped him to get his account back. Or I was on a call with one of our affiliates chief marketing officers because he was curious about the latest trends and I was giving him my two cents about what they should be else doing to boost their reach, like getting more students.   Bradley Sutton: Haven't some like giving you access to like their YouTube channel and you go in there and optimize. Like you're literally in their YouTube and fixing for them and stuff like that.   Gulsen: I didn't want to talk about that one, but yes, this happened as well. Yeah, so, like Helium 10 is the only platform where you have your dedicated account manager. We are not a platform like your account is managed by a team of VAs or you're just talking to some AI generated chat box, so it's like you work with us and you also have a marketing manager that you don't need to pay. So that's why I really find it very beneficial for our affiliates. And the other thing is we work with thousands of affiliates and we know we see what's working, and we see what used to be working before but not anymore, or what's failing. So, it's good that we have this experience without really facing the actual work. So, it's always good to share what's working with our other partners to help them grow and win together.   Bradley Sutton: So, if you guys want more information, want to sign up right away there's no sign-up charge or no entry fee or anything like that. Just go to h10.me forward, slash, crush it, crush it. Two words, but it's together, no spaces. H10.me forward, slash, crush it and sign up. If there might be a little box that says, how did you find out about this or something, make sure to say that you heard about it on the podcast. Right before I started at Helium 10, I actually had signed up to be a Helium 10 affiliate and then Michelle was like my affiliate manager and stuff. So, yeah, we've come full circle here, but I want you guys to go ahead and crush it as well on there. So that's super cool. And then remember, guys, it doesn't matter where you are in the world. You know we've got affiliates in in Pakistan and Tajikistan and Japan and Korea, and I think the only country we don't have affiliates is North Korea. So, every other country in the world we've got affiliates because you know you've got an audience everywhere there and obviously Helium 10 works in so many different countries. So, make sure to sign up, all right, guys.   Bradley Sutton: So, uh, one more note is where you know Michelle is actually going to be doing like a little mini course in helium tend to help people learn more about being an Amazon influencer, so be on the lookout for when that, uh, when that comes out, and Gulsen is going to be working on the course of Turkish cooking for Helium 10. I'm just playing, but, uh, we'll have to think of a course that you can, uh, you can make for us too. But, thank you, thank you both, so much for uh coming on here. It's great to see, uh, you know people who were there from almost day one, uh, from when I started here at Helium 10, and, and we're the, we're, we're going to be like the trio here who keeps on going to, are doing.   Michelle: Thanks, Bradley, thank you for having us.

Send us a textAmazon's algorithm is tough, and if you're not handling pricing right, you're missing out on sales. In this video, Steven Pope and James Broda, a Brand Manager at My Amazon Guy, show how smart price changes can drive up your sales without cutting into your profits.Lowering prices isn't about being desperate, it's about winning. A 48-hour price drop can really push your BSR, and knowing when to raise prices is just as important. Steven and James walk you through the exact strategy they used to sell 500 units in 10 days, it squeezed the margins, but the long-term gains were worth it.If price drops aren't helping your sales, your product might be in trouble. But don't worry, they've got the plan to turn it around.------------------------------------------------Join My Amazon Guy on LinkedIn: https://www.linkedin.com/company/28605816/Follow us:Twitter: https://twitter.com/myamazonguyInstagram: https://www.instagram.com/stevenpopemag/Pinterest: https://www.pinterest.com/myamazonguys/Please subscribe to the podcast at: https://podcast.myamazonguy.comApple Podcast:  https://podcasts.apple.com/us/podcast/my-amazon-guy/id1501974229Spotify: https://open.spotify.com/show/4A5ASHGGfr6s4wWNQIqyVwTimestamps:00:00 - Introduction and Mission of My Amazon Guy00:44 - Importance of Adapting to Amazon's Algorithm01:26 - How Dynamic Pricing Can Boost Sales03:08 - Real-World Example: Selling 500 Units in 10 Days04:44 - Price Reductions as a Strategic Tool05:55 - Challenges with FBM and Inventory Management07:17 - Trends in Off-Amazon Traffic: TikTok and More09:19 - Leveraging Email Lists for Amazon Sales10:52 - The Pitfalls of Following Trends Without Competitive Research12:31 - Importance of Confidence and Learning from Failure15:26 - Steven Pope's Journey: From Failure to Success19:02 - Leadership Challenges and Growth at My Amazon Guy23:02 - The Power of Love and Reason in Leadership25:14 - Closing Thoughts on Sales Strategy and LeadershipSupport the show

When it comes to selling on Amazon, there are two main ways to handle the fulfillment of the orders – you can do it yourself through FBM (Fulfilled by Merchant) or you can outsource it to Amazon through FBA (Fulfilled by Amazon). Clearly, we are the Full-Time FBA show, so you can imagine which of the two methods we prefer, lol. In today's episode we're going over the main differences between FBM and FBA and discussing why we prefer FBA so much more than FBM. We'll also talk about the one main instance when we consider using the FBM program to send out our orders. Join us today! Show Notes for this episode - http://www.fulltimefba.com/256 The Full-Time FBA Podcast Page - http://www.fulltimefba.com/podcast Subscribe to the Full-Time FBA Newsletter and get some helpful freebies - http://www.fulltimefba.com/    

Erfolg ist kein Zufall, und Michael ist der beste Beweis dafür! Hört, wie dieser beeindruckende Unternehmer es geschafft hat, seine Multichannel-Brand auf Amazon zu einem Umsatz von 13 Millionen Euro pro Jahr zu katapultieren. Von den ersten Schritten in der Selbstständigkeit während seiner Schulzeit, als er alte Nokia-Handys aufbereitete und über eBay verkaufte, bis hin zu seiner heutigen Marktstellung – Michaels Geschichte ist inspirierend und lehrreich zugleich. Gemeinsam mit ihm beleuchten wir die Bedeutung persönlicher Kontakte zu Lieferanten in China und den Einfluss von Messen wie der Canton Fair auf den Geschäftsaufbau. Michael teilt seine erprobten Strategien, um Fabrikbesuche effizient zu gestalten, und erklärt, wie er durch den Wechsel vom B2B- zum B2C-Geschäft neue Umsatzpotenziale erschlossen hat. Dabei gibt er wertvolle Tipps zur Nutzung von Tools wie Helium 10 für die Nischenanalyse und Produktkalkulation, womit er seine Produktpalette kontinuierlich erweitert. Doch damit nicht genug: Wir sprechen auch über die Herausforderungen beim Übergang von FBA zu FBM und die Bedeutung eines zuverlässigen Dienstleisters. Michael verrät, wie internationale Logistikstrategien und die Konsolidierung von Containern erhebliche Kosteneinsparungen ermöglichen. Zum Schluss laden wir euch herzlich zu unserem monatlichen Networking-Call ein, um mit anderen Unternehmern wertvolle Kontakte zu knüpfen. Hört rein und lasst euch von Michaels Erfolgsgeschichte inspirieren! In Folge 143 des Serious Sellers Podcast auf Deutsch, Marcus und Michael diskutiére 00:00 - Wachstumsgeheimnisse Und Persönliche Lieferantenkontakte 13:36 - B2B Zu B2C Entwicklung Und Unternehmenswachstum 23:17 - Unternehmenswachstum Und Produktentwicklung 35:11 - Logistikstrategien Und Unternehmenskontakte

ounder & CEO at Forceget, a leading expert in global supply chain and logistics, who reveals crucial strategies that Amazon sellers need to thrive in the fast-approaching holiday season. Burak unpacks how to save money on logistics and explore new marketplaces amidst the rise of new players like TikTok Shop Temu, and Shein. As a special treat, Burak shares his favorite restaurants in Istanbul, just in time for Bradley who is heading to the upcoming conference in the city. We break down the factors driving up international shipping prices, from reduced vessel schedules to container shortages and shifting market demands. High inflation and the growth of platforms such as Temu and AliExpress are reshaping e-commerce, creating new challenges for Amazon sellers. Learn how to navigate Amazon Global Logistics' practices, adapt to the new fees, and optimize your shipment strategy to stay competitive in today's volatile market. This episode is a goldmine of insights for those grappling with the costs of selling large items on Amazon. Discover why more sellers are turning to third-party logistics providers and exploring multi-channel selling to maximize profitability. We highlight the benefits of early inventory planning, the impact of Amazon's new delivery rules, and the critical need for flexible fulfillment options. Plus, find out how expanding into physical retail stores like Walmart can be a game-changer for your business. Tune in for expert strategies that can transform your logistics approach and boost your bottom line this Q4. In episode 593 of the Serious Sellers Podcast, Bradley and Burak discuss: 00:00 - Global Supply Chain Insights and Tips 04:11 - Impact of Rising International Shipping Prices 07:20 - Impact of New Amazon Fees 12:26 - Amazon Global Logistics vs Independent Freight Forwarder 16:38 - Maximizing Amazon Seller Profitability 17:31 - Expanding Sales Beyond Amazon  23:00 - Diversifying Sales Channels and Maximizing Profits 24:03 - Saving on FBA Fees and Freight 30:11 - Benefits of Investing in Your Brand's Website ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On Youtube: youtube.com/@Helium10/videos Transcript Bradley Sutton: Today we've got one of the world's leading experts on global supply chain and logistics and he's going to talk about a wide variety of topics, like things Amazon sellers can keep in mind for Q4, how they can save money on logistics and expanding to other marketplaces. How cool is that? Pretty cool, I think. Black Box by Helium 10 House is the largest database of Amazon products and keywords in the world. Outside of Amazon itself, we have over 2 billion products and many millions more keywords from different Amazon marketplaces, from USA to Australia to Germany and more. Use our powerful filters to search through this database for pockets of opportunity that you might want to get into with your first or next product to sell on Amazon. For more information, go to h10.me/blackbox. Don't forget you can save 10% off for life on Helium 10 by using our special code SSP10. Hello everybody and welcome to another episode of the Serious Sellers Podcast by Helium 10. I am your host, Bradley Sutton, and this is the show. That's completely BS-free, unscripted and unrehearsed, organic conversation about serious strategies for Serious Sellers of any level in the e-commerce world.  And we got somebody who helped Serious Seller all over the world, I think the third, maybe fourth time he's been on the Podcast. Burak, how's it going? Man? I'm great. Bradley, Thanks for having me again. Burak: I'm great. Bradley, Thanks for having me again. Bradley Sutton: Are you in Miami right now? Burak: Yes, Miami Florida. Bradley Sutton: Okay, I'm wearing my Miami hat. This is, like, I think, an older minor league baseball team or something. That's why I'm wearing my Miami hat today in your honor. But you're originally from Turkey. Did you know that I'm going to Istanbul in a little bit? Burak: I think you mentioned. Yes, I'm very excited. I wish I was there to take you to the best food restaurants, you know. Bradley Sutton: You'll have to tell me what the good ones are. Are there any in Istanbul that for sure I need to go to so I can maybe even by myself I can go? Burak: I think you should definitely visit Galata Port. It's a new place. It's right by the water. There are some good Kebab places and also definitely Baklava. You should try Gülolu, the best Baklava in the world. Bradley Sutton: Perfect, all right, I'm going to those places. By the way, I'm not sure when this podcast is going to go out, but if anybody is in Turkey and is down to meet me on September the 4th or 5th and you want to go with me to one of these restaurants or take me there. Conference I'm speaking at, you can get a link to it at h10.me forward slash Istanbul. H10.me forward slash Istanbul. It will forward you to the conference I'll be speaking at. So, I'd love to do like a little mini-Helium 10 meetup over there. Now. We're not here just to talk about Turkish food and Turkish delights. I'm sure we could spend a whole episode. You know as much as I love food to talk about that. But you know you're one of the leading experts in the world about, you know shipping and logistics and things like that, so let's just hop right into it. You know the last time you were on this show was episode 457. So, by the way, if anybody wants to get Burak's more of his backstory, actually go back to the very first episode he was on, which is episode 324. You can learn about his origin story. And then 457, we talked about some other topics, but what was 457? I think it was around, like you know, May, June of last year. So obviously you know things in logistics change month by month, even. What are some of the biggest changes that sellers should be aware of, just in general? First of all, in the logistics world, whether it's about pricing or taxes, what can you tell us has been different since the last time you were on the show? Burak: You know you're right, things sometimes change its daily base and you know, when we started ForceGet, it was probably five years ago, we were mainly focusing on international shipping, but we became more like a supply chain. Now there has been a lot of changes within our company as well as in the world. In the industry, with the e-commerce, especially with the Amazon FBA plus, the new players are coming into the market TikTok, Teemu, Shein and Shopify. According to the reports, they have lost some revenue. However, a lot of companies they're trying to enter omnichannel. That's something that I mentioned before we start recording. When it comes to international shipping, actually, international shipping prices increased. Compared to six months ago. I think we have seen the lowest shipping prices last probably a few decades. Full container price was almost uh 1500 dollars from China to Los Angeles. Now it went back up to seven, eight thousand dollars. Now we see the range of five thousand, five thousand, five hundred dollars, which is, I think, a hell to range for both um shipping lines, freight forwarders, as well as for f the um e-commerce and amazon sellers. Bradley Sutton: Prices went down but then prices have been going up again for different things. Obviously, there was that thing that happened last year in the Red Sea and things like that. So obviously there's always random things COVID, or there's a container ship blocking the whole Suez Canal or something like that. Those would obviously have an effect. But the recent price increases in shipping, like what is that attributed to? Because, like, is that because of the, the war that that's happening, or is it something else? Burak: Actually, this was uh sort of uh happened, I would say, inorganically. Uh, one of the reasons was the shipping lines. Uh, you know all these worldwide companies like Hyundai, Zim, Evergreen. I'm sure everybody's familiar with that big logo block less US channel they have canceled a lot of scheduled vessels because maybe 30%, 40% of the container vessel was not 100% fulfilled, vessel was not 100 percent fulfilled. Basically, they were losing a lot of money so they decided to roll over one of the week's shipping schedules to the next one. So basically, there was not enough demand but there is a lot of supply. Obviously then the prices start going down, basically in order to save money on the fuel, maybe the crew, maybe the insurance. So, they started to cancel a lot of scheduled vessels and obviously this caused a big chaos in the market. A lot of containers went, uh from China to other places like Europe, us did not come back. Then we start having container shortage. So, this is something uh started organically. Uh, there was not enough demand in the marketplaces, like in the US, like North America, USA, Canada, because of, I would say maybe, high inflation, or companies like Teemu, AliExpress start to do very cheap price Drop shipping from China, which is something interesting that we maybe talk later. Teemu is start entering US market. Start working with local 3PLs to acquire Amazon sellers to start selling the ones which are qualified OEC. Start selling on Teemu so they will start doing local deliveries with a shorter period of delivery times, which I believe they will try to attract Surplus. What is Surplus? The product that already has been sitting in the US for a long time. Amazon sellers or their wholesalers they cannot sell it, so they need to liquidate the product. So, Teemu was basically saying that hey, use our platform to liquidate them, not on the retail price, but heavily discounted price, maybe 60%, 70%. So, I think all these things happening last two years after COVID, when we saw a very big peak when the Amazon sellers were making really good money but then the sales dropped a couple of different reasons, and I see that it's the same thing is affecting the international shipping prices and fulfillment prices. Things are really very different right now compared to even six months ago. Bradley Sutton: Obviously, this has been the year of crazy Amazon, new fees and new announcements, you know, be it inbound, placement fees, and so I want to talk just a little bit about that. First, like in your you know you're handling both sides, you know, be it. You know shipping side, be it logistics side, warehousing and things. What have you seen as far as how this has changed, what Amazon sellers are doing, like, for example, me, I've got my own warehouse, but still now I'm being very mindful of how many you know, like, how many, you know what kind of boxes I'm putting in. Like, like, maybe before I was only trying to do you know a certain number of shipments, but now I'm like, no, I got to have minimum five, you know of one box or, oh, I need to try and increase a 15 because I got to avoid that placement fee. But what have you noticed as far as your clients? How are their practices different because of some of these new fees? Burak: Man. It's a really, really long topic actually when it comes to make it shorter version. When Amazon came up with this, the idea was start charging sellers for all those distribution fees that they need to ship to many small warehouses across fulfillment centers across the nation so the end user can receive the products not in two days but one day, even maybe sometimes half day. But we have seen a lot of case studies actually our customers. They created five shipments and when, let's say, 100 cartons, Amazon asked you to ship 50 cartons to Texas, we saw that the final delivery address Amazon distributed these products were still Pennsylvania or Florida or still North Carolina maybe. So what? Amazon was actually telling sellers in theory hey, split the shipments to five locations because that's going to be closer to the buyers. That was not really the case. Yeah, I guess they're still working on a lot of Optimization, uh structure. Obviously, this was like a new project for them. But there has been a lot of confusing for sellers. A lot of seller's kind of felt like they have to use Amazon Global Logistics to avoid those uh placement. But then when they tried to book the shipment, amazon Global Logistics did not arrange to pick up. Three weeks, four weeks' time Then they have charged people wrong HDS code. So, a lot of sellers they paid very high tax and duty instead of some other lower charges that they're supposed to receive. I mean, obviously we talked to a lot of people, some people they have good experience with Amazon Global Logistics, some people have bad experiences. But in my opinion that was not really fair for Amazon to tell people, hey, if you use AGL, then you will not be paying any of these fees, but then if you don't, then you have to pay for it. I guess I understand they have invested billions of dollars into this fulfillment center supply chain logistics, so they want to leverage the power of their seller the seller power, I would say. But I think I would not put all my eggs in the same basket, so I would not just use AGL and AWD, you know AWD also a new program Amazon has launched like two years. But since they're pushing a lot harder right now and I think the fourth quarter will be very tough uh test for Amazon with all the check-in processes, transferring uh products between the fulfillment centers and making sure that they become available and one of my I believe most of our customers now start looking into FBM options. Number one very high FBA fees. Number two all these delays with AGL, AWD, fulfillment center transfers. Obviously, amazon is going to prioritize. The products are already sitting in the fulfillment centers. They will prioritize to ship the products first, not receive the products first. So that always has been the case. So, if you ask my opinion, it's going to be a tough year for a lot of sellers to get and understand these FBA fees. But also try to be profitable. You know that's something that we've been talking about. It doesn't make sense anymore to say, hey, I'm seven, eight figure seller, but how much profit I'm making? So, I believe to make plan B, plan C is very, very important, Bradley. Bradley Sutton: Me having my own warehouse and obviously I can repack things and I do smaller quantities. I can easily make sure to send to four or five locations to get that, you know to skip the low inventory fee. But if I'm sending in containers and before I would send to Amazon directly, I pretty much have no option, right, like I am going to get that low inventory fee no matter what unless I send to a 3PL first and they divide it. Or am I thinking of that wrong, since I don't send containers directly to Amazon? I don't know, but is that correct? Like pretty much anybody who's sending full containers or containers that can't be broken up or shipments that can't be broken up, they're forced into this fee. Burak: Yes, kind of. But we have done some case studies to see what really makes sense, if it makes sense to ship, because Amazon Global Logistics is also not charging sellers the market fees. They're charging actually higher, a lot higher. So, if you're looking at door-to-door shipment from China to one of the most popular Amazon FBA fulfillment centers, let's say ONT8, which is in Los Angeles, California Riverside, if you use us it's going to cost $6,000, but with Amazon Global Logistics they're charging $8,000 or $9,000. So basically, they're kind of charging a little higher so that they can use probably that money to distribute the products within three to four different locations. And if it is LCL, then less than full container. Yes, you can actually choose to use your own freight forwarder and price is very similar. But one of the things that we realized; their FC transfer times a lot longer than using an independent Freight Forwarder. So, which means if you ship with AGL it will maybe be fully delivered to Amazon, fully check in, all received 90 days, versus you use your own Freight Forwarder, probably it will be delivered and checked in 45 to 50 days. So, does it matter for you? Maybe it doesn't really matter because the sales are not that fast right now, unfortunately, I don't see really much Amazon sales recently saying that, hey, I'm running out of inventory all the time. I hope it's a good problem. I hope some of the people having that problem. But majority of the people are saying, hey, I'm not in the rush, so I'm okay to take these fees. But then you should really understand the cost of actually paying everything in advance and your cash tied up to. If you're using a loan, if you're not using just cash, if you're, you know, withdrawing some money with, I don't know, amazon financing or third-party money, you get funding. So, you need to understand you may be paying monthly two to 3% because these are short term funds, so probably charging 20, 25% annually. So, every month you're paying two to 3% something that you're not selling. So that's basically three percent minus from your actual margin. So, there are so many things to consider. You know trying to explain as basic as possible. So definitely understand and see what is better for your business. And if I were a big seller, I wouldn't send all of my inventory FBA. I would keep some of my inventory in a 3pl close to amazon and send it in a you know, smaller batches and more frequent. This way I'm not going to be paying high inventory fees, the storage fees and, more importantly, I can test other marketplaces. You know, I can try to drive traffic. I will do FBM, I can do Tic Tac Shops or maybe even Walmart. So, it will give you more flexibility instead of sending everything to Amazon, FBA. And if one day somehow your listings get suspended or hijacked or your sales is down for some reason, then you'll be like, oh my God, what I'm going to do versus you have some inventory in a different location and you can start considering some other options. Bradley Sutton: We talked about new inventory fees that Amazon sellers are having to do, and then the question about whether to go AGL and things like that. But you also mentioned Fulfilled by Merchant. Now, for me, I do all of my products both. I have two SKUs for every product. I have FBM and FBA, and I always tell people to do that. Not necessarily anything to do with logistics, but just because there's still some people out there who don't have Amazon Prime and then, especially if we're talking about products that are priced below $25, they actually prime prices them out of it. So, like, if you're only FBA and you've got like a $24 product, when that person checks out, it's going to add like $8 shipping and now that $24 product became $32 product and you just lost that sale, probably you know, to somebody else and then so for, for that person, I can. I always have a skew. The buy box is actually the FBM skew, because it's only I'll do 2497, you know, with shipping, free shipping, I can, I can fulfill, uh, for almost the same as Amazon, considering that I don't have to pay, I don't have to send it to Amazon. I have to send Amazon pick and pack fees, but that's my reason for doing FBM, but are you saying that you're actually seeing some sellers go to Seller Fulfilled Prime and not do FBA, or you're just saying they're just forgetting Prime at all and having a listing that's strictly FBM? Burak: For larger items. We see sometimes only FBM, because some people say that, hey, Amazon is taking 50% to 55% of my sales price for large items. FBA is extremely expensive and I feel like a lot of people, a lot of buyers, are more price sensitive recently compared to two years ago. That's real. Most of our customers, they have both FBA and FBM. They do most likely what you do. Because you're right. I mean, some people they don't need the product in one day, they want to do the cheaper version. So why wouldn't you add an additional strategy to your listing? And it's your own money versus paying Amazon and 3pl will handle that a lot cheaper and then, if it is not a big item, your shipping price is not going to be that expensive. You can still buy the shipping within Amazon, which is great. You don't have to have your own ups FedEx account. But majority of our customers, they want to test new marketplaces. I  know that our some of our customer they're investing into their own websites and when they get the order, they drive traffic, they convert. Then it's much easier to launch a product with your own email marketing, like with your own email database which you've been talking about. You know how to launch a product, like all the honeymoon period, amazon changing the algorithms, a lot of our customers also they have problem with launching a brand-new product on Amazon. It's not that easy as it used to be like a few years ago. So, people are testing different marketplaces and different channels to see if they can get a better ROI. Obviously, amazon still has. It's very interesting actually, when we see the Amazon's quarterly earnings report, we see that Amazon is keep growing their profit, number of buyers, their revenue. We see a big part of it from the seller's fees revenue. But there is a fact that Amazon does not want to leave the market share to other players that aggressively come in, especially out of China. We see that a new Amazon program is going to roll out which is Dropshipping from China. I don't think that's a great idea, but I think just Amazon wants to keep it. Bradley Sutton: I don't think any Amazon seller is based in the US thinks that's a good idea. Burak: Not only Amazon sellers, but I think it's also not fair for other traditional importers who have, like a warehouse people in here. They're paying tax and payrolls. That's my personal opinion. Obviously, it's not a yes or no, white or black topic. A lot of people have their own opinion. But eventually I know that we have some importers, like traditional wholesalers, that their business is down 30 to 40% just because a lot of people buying products directly from China and those companies. Of course they have a cheaper price. They don't have local expenses, all these utility fees, the warehouse rents and et cetera. We all know that it all adds up. So, I think it's going to be a tough uh year for next year for a lot of amazon sellers. That's why I think it's a really good idea to start considering uh different strategies and different plans for uh increasing the revenue and profitability.. Bradley Sutton: We're heading close to Q4. Um, amazon's made different announcements as far as hey, have your inventory in by. I think one of them was like, if you want it for Black Friday, you got to have it in by October 19th, or something like that. They had said what are your predictions as far as like? Is this year the same thing as every year, where Amazon has a deadline and you got to kind of stick to it, or do you notice anything from some of these announcements where you think there's something that sellers need to be aware of going into this year's Q4? Burak: I think last week they announced a new Q4's delivery structure and delivery rules. Some of them are the restriction with FBA delivery appointments, reduction in capacity limits, holiday peak fulfillment fees. So, all these are basically saying that the amazon sellers uh, need to plan better when they're going to send their inventory, how they're going to send it. And you know the thing. What amazon wants you to do is actually send your inventory as early as possible. So, this way they can charge you a lot higher for the fourth quarter, with the maximum amount of, you know, the low inventory fee. Because even if you don't ship it to Amazon, you still pay in that inventory because inventory fee, because Amazon thinks that, hey, I, I allocate some space for you according to your sales history. Now, whether you ship it or not, I'm going to still charge you that. So, we have a lot of sellers. We I think they still don't know exactly how this fee structure is going to work for seasonal products. We had a client they shipped like four or five containers for Christmas lights, Christmas tree decorations. So, they don't have enough space right now in Amazon FBA. So, I think that is a problem for sellers, like they sell seasonal products. So basically, like what amazon is saying versus what they are doing. I think it's a little bit opposite, um, because you cannot really ship as much as you want, but then amazon is saying, hey, send me all this product. I want to charge you more, but same time you cannot do it. So, I don't think there's going to be a big solution for these people. The best to do is create an FPM auction to make sure you don't get charged all these high FBA fees, especially for the long term, and, God forbid if you miss that season. You can't sell out everything and you have some inventory left over. In January you definitely need to take the product back, otherwise your fees are going to be very high. Bradley Sutton: In the past you've talked about ways that, without even doing anything, major Amazon sellers can possibly save money, like they're probably doing something wrong or not taking into consideration the right tariff and or you know they're letting their freight forward or take advantage of them in a certain way. Can you remind everybody out there what are some easy steps they can take to save money? You know, without having to completely overhaul their entire system of where they could save a little bit of money potentially here or there, just by maybe doing a little mini audit on their SOPs or something like that. Burak: You know, I really think that they should go download their FBA fees and to see how much they're spending on their storage. That's one thing that Amazon is going to hit everyone really bad this year, especially in the fourth quarter. And what is the average age of their inventory stays in the FBA before they sell out. I know that there are a lot of people their sales decrease. I think one of the best ways to do is have a 3PL option. Ship everything to your 3PL and then ship it frequently to Amazon FBA. Because, yes, you will be maybe paying that placement fees but at the same time you can manage your listings somehow. We have seen last year, last quarter, that a lot of shipments delivered to Amazon but Amazon took way longer to check them in. So, we had some clients that they ship product to Amazon FBA. It's delivered but Amazon never checked in. They waited the busy season to pass. So that was pretty bad for some people and they were selling like toys or I remember we had a client that we shipped for them puzzles but Amazon checked them in like very late, so they had to like sell it for a cheaper price. So, you should plan it. Send in your inventory as early as possible on FBA and keep constantly shipping to Amazon FBA to avoid the fees. I think the big saving this year can be from the FBA fees. Obviously check the Freight prices. Compare AGL with other Freight Forwarders to deliver the products instead of one place to five locations. That's a good way to do it. HTS code is a great way to check that. But I think this year's big jackpot is going to be FBA fees. Bradley Sutton: We've been going over some beginner strategies, some advanced strategy. But if some of this is a little bit over your head or you want to just get a nice overview for you or your team about logistics and shipping, Burak actually is in Freedom Ticket 4.0. So, if you guys want to have your team go over some of the basics and some advanced stuff, to go into your Freedom Ticket inside of Helium 10 and then click on the week or the group of modules called supply chain and logistics, and then you're going to see some different modules here that Burak has done. That will help you with that. So, make sure anybody who's a Helium 10 member make sure to go into Freedom Ticket and be able to see it. Do you remember some of the other things that you talked about in that module? Just to let people know what to expect in there. Burak: I think yes. One of the things that relates to FBA fees are the product size, whether you can make your product smaller so Amazon will charge you smaller tiers. I know that we used to do some free audits for the FBA fees that what we realize is actually customer products are a different size than what Amazon is actually charging them, so Amazon is supposed to charge them lower. So definitely, order your competitor's product to see their packaging so that you can redesign your, maybe package. This is a little bit of my background. I lived in China eight years. I've done a lot of sourcing so I'm kind of familiar with like how to make things like lighter, maybe smaller, maybe if you're paying too high for the duty and tax because your product has a different material. So definitely I would say, order your competitor's product to see the size of the box. Maybe they fold the product, they maybe made it smaller. It's definitely helping to see what are the product sizes, mustard cartons and maybe even labeling and maybe inserting some special cards from the competitors. Obviously not asking five-star reviews, but you could see some other maybe conversions that they are doing, maybe because you have other products in the same category. You don't know whether your customers have them. You know they love your brand or not, but you can actually let them know that you're selling some other products that can be related. So, I think it's a good idea to order a competitor's product to see if you can save anything on the size of the product which can save you money on shipping fulfillment in the 3PL as well as Amazon FBA. So, it could be up to 10% to 15%, which is going to be, when you look at it, annually. It's a huge saving. Bradley Sutton: What else do you have for us? We've got sellers of all levels here and I think nowadays maybe people are thinking about some of these newer marketplaces, like TikTok Shop, which now you know, has fulfilled by TikTok and then, and then Teemu is now trying to recruit, you know, US sellers. You know I'm trying to get on the Teemu platform just to just to see how the process goes myself. But what are some things you think you know? When we think multi-channel, you know, gone are the days where people can just say, hey, I'm only going to sell on Amazon, and then maybe there are some days where it's like, oh no, I only need to worry about Amazon and Walmart. So, 2024, 2025, we live. I think it's the year of the many marketplaces trying to make a name for themselves. What are some trends that you're seeing? What is some advice you have for other sellers? Burak: You know? I think the Teemu strategy is very different than Walmart. If I want my products because, if you think about it, Walmart has thousands of stores across US and Canada and even in Mexico. Now they're trying to acquire sellers and they have been very active. You know we go to a lot of different events Prosper Show and others. You see that all the time Walmart's booth there. They're trying to acquire D2C brand events like a shop talk and stuff. What I see is, if you want your products to be in a long term, maybe one day a big brand acquires you because you're in a niche category. Let's say you're in a cosmetic, you're doing something maybe just special for lips or for some special type of skin. I don't know. You could be acquired by a big brand if your product can be on the shelves like physical stores. We have so many customers in the past that they started only online but then they were invited to as a test run to start selling on the retailers. Like you know, it could be Dick's Sports, it could be Walmart. If you're in a sports category, you know those retailers are trying to get some good brands on their shelves which can add a lot of value to your branding and people who see you actually on the physical store. They can go and buy online, because I personally love to compare the price in a retailer versus online. It could be Target. It helps you to find and give your brand a big shout out and people can go and find you and then wholesalers can find you. Maybe, like a retailer chain can find you. So, there's actually both options. I think you're right. I mean, there's so many options. It makes really sense to enter all of these platforms to have reached out the maximum amount of audience. But obviously you need to understand how to manage that inventory because different market channels require maybe different UPC codes, which one of our customers? They had an issue. What the UPC codes the factory is putting actually has not been scanned by the retailer. So, the UPC codes was not valid, so they had to bring the products back, relabel it. Uh, baby steps are good if you're a brand-new seller. Amazon FBA is very good way to start, but maybe it's not that profitable as it, as it used to be. Definitely look for the fpm options and then whatever makes more sense. But I would definitely keep one more sales channel, one more marketplace. Teemu is not the great one yet, because either you need to have a special invite, we have so many people actually asking about the Teemu. Either you have to be invited by a friend or referred by Teemu team directly so you can actually send an email to Temu. But I think in the long term it will be great to invest into your own website because you can easily launch different products. Great to invest into your own website uh, you can do it on Shopify and you know you will have definitely better margins in that and some people they have their own website. They even never want to go to Amazon because they want. They don't want to compete on the price. You, we all know that how amazon works, so it's really a long-term plan. I don't think anyone can really get rich that fast anymore through the e-commerce. I think it's all about branded strategy and it makes more sense to invest in your own website and Shopify. Obviously, amazon has the traffic. It's very hard to bring in traffic. It's not hard but it's going to be expensive in that converting. But, I know that Shopify is working a lot on how to convert more on the products they left in the cart how they can have better conversion. It's very interesting. Recently, I see that installment options pops up on many websites If you're selling an expensive product and I was going to buy a kayak for summertime, it was like $800. I'm like I don't want to pay $800. Then it pops up, hey, you want to pay six times. I was like, okay, but I still didn't buy. But it made me think about okay, that's doable, Bradley Sutton: You're a little bit more hesitant. Burak: Yes, exactly, you're a little bit more on the fence, exactly so looking for different channels definitely is a good strategy and eventually it's your own business. You know we have seen a lot of changes with Amazon algorithm. Maybe this new AI tool that Amazon is offering actually messes up a lot of people's listings. Have you heard? Have you tried using Amazon AI? Did it affect your ranking on keywords? Bradley Sutton: No, I'm not touching that, I don't want. I opted out of that immediately because I don't want Amazon doing anything, because the Amazon AI is nowhere near where it needs to be. All right. So, before we get into your last strategy of the day, just heads up for everybody out there. You want to get some more information about what ForceGet does. Go to h10.me forward slash ForceGet. That'll take you right to our hub website where you can open up a contact with them right there. How else, other than your website, can people find you on the interwebs like Instagram or LinkedIn you want to promote at all? Burak: Yes, absolutely, and they can subscribe to my YouTube channel. We are recording a lot of real case studies and scenarios, what's going on and we're going to a lot of different in-person events. We will be in Amazon Accelerate in Seattle. We will go to other events throughout the year so they can come and meet us in person at most of the events, as well as find us on forescan.com. Bradley Sutton: All right, what's your last 30 or 60 second tip for our sellers out there? Burak: Be careful about your lending costs. That's something that a lot of people they don't really pay attention. Profit is everything. Bad profit means bad cashflow and bad cash flow means that you can't be sustainable in your business. So, understand your lending cost. Look at your FBA fees, how you can save and what is the strategy. Are you paying too much for your international shipments? Are you paying too much for FBA fees? Are you paying too much for long-term storage? So, find out where you can make optimizations, where you can make savings. I believe this business is open to different optimizations and every different aspect you get closer you can find 1% or 2% saving, and if you find three to five different ways of savings, you can save up to 10%. So, talk to the experts. Don't forget to subscribe to the Helium 10's newsletter. I see a lot of interesting topics actually about that. So being part of the community, it's the most important things and whenever you have a problem, ask the right people, get the right answer to fix your problems. Bradley Sutton: Awesome. Well, Burak, thank you for coming on here. I'll let you know what I think about those restaurants you told me and then I'll see you at Amazon Accelerate in Seattle and hopefully some other sellers that are listening to this episode, and we'll definitely have you back on in 2025 and let's see what else has changed in the world of shipping logistics. Burak: Looking forward to see you, Bradley.

Únete a Modo FBA Premium Hoy Mismo y Comienza a Ver Resultados Reales

We're back with another episode of the Weekly Buzz with Helium 10's Chief Brand Evangelist, Bradley Sutton. Every week, we cover the latest breaking news in the Amazon, Walmart, and E-commerce space, talk about Helium 10's newest features, and provide a training tip for the week for serious sellers of any level. Amazon is responsible for dangerous products sold on its site, federal agency rules https://www.nbcnews.com/business/consumer/amazon-responsible-dangerous-products-sold-site-federal-agency-rules-rcna164309 Etsy Is Getting Loyalty Program for Its Most Dedicated Shoppers https://gizmodo.com/etsy-is-getting-loyalty-program-for-its-most-dedicated-shoppers-2000481536 AWS Outage Hits Amazon Services, Ring, Whole Foods, Alexa https://www.crn.com/news/cloud/2024/aws-outage-hits-amazon-services-ring-whole-foods-alex Amazon looks to reduce costs to compete more aggressively on price as consumer habits shift https://www.geekwire.com/2024/amazon-looks-to-reduce-costs-to-compete-more-aggressively-on-price/ Dozens of angry Chinese suppliers swarmed Temu's office, saying they're tired of giving Westerners refunds without returns https://www.businessinsider.com/temus-office-besieged-chinese-suppliers-protesting-refund-policy-2024-7 New landing page in Sponsored Brands Grow brand impression share goal https://advertising.amazon.com/en-us/resources/whats-new/grow-brand-impression-share-with-new-landing-page/ Scale your message with priority delivery using Prime Video programmatic guaranteed deals https://advertising.amazon.com/en-us/resources/whats-new/scale-your-message-using-prime-video-programmatic-guaranteed-deals/ Harvest high performing targets with Target Promotion, now available for Sponsored Products advertisers in UCM ads console https://advertising.amazon.com/en-us/resources/whats-new/target-promotion-for-sponsored-products/ This episode is jam-packed with news and insights to help you stay ahead in the competitive world of selling on Amazon, Walmart, and ecommerce! In this episode of the Weekly Buzz by Helium 10, Bradley covers: 00:50 - Amazon Recall Change 02:40 - New Bullet Point Rules 06:23 - Etsy Prime? 07:01 - Amazon Outage 07:43 - New Amazon Fees 09:50 - Amazon Cost Cutting 11:30 - Product Images Update 13:22 - On Time Delivery Policy 15:42 - Temu Sellers Gone Wild 17:38 - Labor Day Sale 18:16 - FBA Capacity Fees 19:51 - New Sponsored Brand Page 21:24 - Prime Video Ads 22:03 - Keyword Harvesting 24:04 - Sellerfest Online Event ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On Youtube: youtube.com/@Helium10/videos Transcript Bradley Sutton: Amazon is changing its bullet point requirements. There is yet another new fee that Amazon sellers are going to have to pay. Temu sellers in China storm the Temu offices in protest. This and more on today's Weekly Buzz. How cool is that? Pretty cool, I think. Hello everybody, and welcome to another episode of the Series Sellers Podcast by Helium 10. I'm your host, Bradley Sutton, and this is the show. That is our Helium 10 Weekly Buzz, where we give you a rundown of all the news stories that are going on in the Amazon, Walmart and e-commerce world. Let's see what's buzzing. Today might be a first. There's so much news today. I think there might be a total of 14 or possibly more news articles that affect e-commerce sellers out there. So a very abnormal week. Let's go ahead and hop right into it. Bradley Sutton: The first news story that we're going to talk about today is from NBC News and it is entitled Amazon is responsible for dangerous products sold in its site. Federal agency rules, all right. So the Consumer Product Safety Commission is classifying Amazon, it says, as a distributor of the product and therefore bears legal responsibility for a recall. You know, in the past Amazon kind of like had this stance where they're like hey, we're not the sellers. It's third party sellers. You know like we'll do what we can to keep customers safe, but we're not the ones who are responsible for it. But now this ruling says that Amazon has to notify customers about and remove products deemed dangerous that it sells through its website. Federal regulators ruled on Tuesday, all right. So basically it's saying that, hey, amazon bears legal responsibility for product recalls, even if they are sold by us. You know, third party sellers. I guess there was a few years ago, three years ago, there was about 400,000 products sold that had faulty carbon monoxide alarms and and flammable children's pajamas, that's. I shouldn't laugh at that. But that's like who? Who is selling flammable children's pajamas? Like what kind of quality control are you guys doing? And flammable hairdryer, and they're subject to this order. But you know Amazon says it's already removed and notified customers about it. But anyways, you know like this might seem like, hey, we're not selling flammable pajamas, what does this have to do with me? But you know if this requires a lot more procedures or things that Amazon is going to have to do, well, you know there's costs that come with that and we might see some of the cost of that. Now, on the flip side. You know, let's say, there are sellers from other countries, like factories that are are selling, you know, not high quality things that are dangerous. Now it looks like maybe Amazon might take a more proactive approach and so you know, hey, this could help Amazon sellers long term. Bradley Sutton: Next article is going to Seller Central. Spend a little bit of time on this one because this is interesting. I think a lot of sellers are going to find this important and it's entitled Review Updated Bullet Point Requirements to Optimize your Listing. All right, so effective in a couple of weeks, on August 15, 2024,. It says Amazon is updating its bullet point requirements. All right, so we announced this a long time ago, actually, where it was for hardline. Now it says here that the main points is restriction of special characters, emojis and some phrases such as refund related guarantees. Now, supposedly, you know like Amazon a while back said no more emojis, but we haven't seen that policed too much. So now that it's kind of like coming out with it a little bit in a more official capacity, perhaps like could this mean that you know, listings might start getting suppressed, or things like that. Well, let's read on here. Other thing is it says is that one change is you're going to have guidance to help you create high quality bullet points that are clear and concise. Bradley Sutton: All right, now here's the thing. They're going to use AI to help optimize listing quality. They're going to remove non-compliant content and use AI to generate compliant, high quality bullet points. Supposedly they're going to share these with you for review before published. But again, this is kind of like something like before. We talked about how Amazon has image requirements, we're going to talk about that later and then, if you're not meeting the requirements, amazon could go in there and change your images. They can go in there and change your title, and then you're kind of stuck with that. So, buyer beware now, hey us. Or seller beware. I guess I should say, if you're a seller, who's kind of like towing the line and then using emojis or using things that you shouldn't. Potentially this kind of like policy might state that, hey, you're giving Amazon the right to go in there and put some AI thing or put what it thinks is valid, and in the past, when Amazon does that, you know, be it with images or be it with titles, once that happens, it's like you can't change it back, right. So it's kind of a serious thing Now that article that was in your seller central dashboard. Bradley Sutton: It says hey, don't put a sense, don't put N a or not applicable or not eligible or TBD or copy pending. Don't do any of that. It says don't use phrases such as eco-friendly, environmentally friendly, ecologically friendly antibacterial made from bamboo I didn't realize. Made from bamboozle. I have a bamboo brand. I didn't realize. Made from bamboo. I have a bamboo brand. I didn't realize that that's not allowed. Made from soy or contained soy. You can't say hey, if not satisfied, send it back. Full refund, unconditional guarantee with no limit, not allowed to say those things. Obviously no company information there, no repetition. Bradley Sutton: It says and then you have to include at least three bullet points as far as character limits, as hey, uh, use more than 10 characters but less than 255, uh characters. So something to think about. Like, uh, you might want to do an audit on your listings. Make sure that you're compliant instead of like just taking the chance that you know Amazon might just slap you on the wrist and you can just remove your emojis or something later on. So curious, what do you the wrist and you can just remove your emojis or something later on. So I'm curious, are you guys going to just take this seriously, or maybe think that's kind of like their image requirements where Amazon doesn't enforce it too much, or hey, they've been saying bullet points, no emojis for years and I've been able to get away with it. What are you going to do? Are you going to keep going or are you going to actually change it this time? Let me know in the comments below. Bradley Sutton: Next article is from Gizmodo and it's entitled Etsy is getting a loyalty program for its most dedicated shopper. So this is going to be an invite only closed beta. It's going to cost $5 a month and kind of like. Makes me think of Walmart plus. You know Amazon prime target three, 60, where it's a membership buyer called Etsy insider. So it's not called Etsy Prime, but it's called Etsy Insider and it's going to offer exclusive benefits to buyers. So something very similar perhaps to what you guys know about Amazon Prime is now coming to Etsy. So is that going to increase sales, increase loyalty on the Etsy platform? Will be interesting to find out. Bradley Sutton: Next article is from CRN.com and it's entitled AWS outage has Amazon services, ring, whole foods and Alexa. Um, you know a lot of stuff in this article. Maybe doesn't, you think doesn't apply. But this is maybe what happened. Like how many of you guys out there, I saw a lot of message boards and groups where, talking about a few days ago, the seller central dashboard was glitching like crazy, you couldn't even get into your Amazon advertising, et cetera. So it probably is related to this. So I saw some people saying, hey, is it just me or you're not able to get your data? Well, it's no, it wasn't just you. There was this big outage that even affected whole foods, uh, supermarkets from Amazon. So don't worry, it looks like everything's back to normal. Uh, but you weren't the only one affected, if that was affecting you. Bradley Sutton: Next article, back to Seller Central Dashboard, and it's entitled Digital Service Fees Effective October 1st. So guess what, guys? We have got yet another set of fees, but it's not anything huge and it's because of some kind of regulation. So it says the Canadian government recently implemented a DST Digital Services Tax similar to those of the UK, France, Italy and Spain, and so on October 1st, we're going to start introducing a digital services fee to account for DST. Now, who does this apply to? All right, well, this DST rate is 2% in the UK, 3% in Canada, France, Italy and Spain. But it depends on the location of the buyer, the location of your business, et cetera. Bradley Sutton: So if you are a USA seller and you only sell in US, all right, so you're a US-based company and you're selling Amazon USA, you're not going to have to worry about any of this. All right, it's not going to apply. But if you sell in Amazon USA but your business is established in a country in which DST has been introduced UK, France, Spain, Canada now the sales in your Amazon USA store is going to apply to this DST fee. All right, so it is a 3% fee in the US store. Now you might be thinking 3%, good grief. Now that's crazy. If I'm already paying 15%, what? It's 18%? No, it's 3% of your Amazon seller fees. So if your seller fee is $2.25, like it is on a $15 item, you're paying only 7 cents more because it's 3% of that 225, as opposed to 3% of the 15. All right. And another example they gave here is if your product is in the UK, uh, that's going to be a 2% fee based on the Amazon fee, all right. So, so make sure to check your dashboard If you're not sure. Hey, is this going to apply to you? Um, you know, if you're outside of Canada and these other places, check the fee schedule in your dashboard for more information. But hey, it's not going to be a surprise if something is coming months from now and Amazon is giving everybody a heads up on it. Bradley Sutton: The next article here is from CRN.com and it's entitled Amazon looks to reduce costs to compete more aggressively on price as consumer habits shift. All right, so a lot of this was on their Q2 report. You know they actually had some. The shares of Amazon went down. But whenever you have these reports there's always some interesting tidbits that Amazon kind of like not leaks but mentions, and it kind of can give you insights into what their plan is in the future. And then one thing that Andy Jassy was saying is they're trying to make cost improvements, all right. And the thing that I thought affected sellers is. It says here Jassy said that the company will expand its use of automation and robots, continue to build out its same day delivery network Okay, great so far further regionalize its inbound network and strive for better inventory placement. He says it's going to enable faster speeds, more orders per box, and then here we go Fewer inventory transfers once items hit fulfillment centers. So that's the part that I liked. The other stuff, whether Amazon's using robots or not I don't know how that's going to affect me, but how many times have you had some inventory and all of a sudden it goes into transfer status or reserve status and then a lot of times that's because Amazon's having to move it around to different warehouses. Well, I think this is definitely going to help because the less you know, the more it kind of like you know distributes your inventory in a correct way and doesn't have to redistribute. Well, that's going to. That's going to help. You know your, your buyability, in my opinion, and how much you know units you have available to sellers or to buyers, and then you then it's going to help the shipping times as well. So let's see how this works out, if sellers are going to have an advantage because of these changes. Bradley Sutton: Our next article is going back to the Seller Central dashboard and it's entitled Update to how Product Detail Page Images Are Selected. So back in January on the Weekly Buzz, we had talked about how product details pages for hard lines product types are going to start displaying, potentially, images from multiple sellers. All right, now, in the coming months, this article says it's going to now include both soft lines and consumable products types. All right, and supposedly this is going to help increase sales. Um, but you know the they made a couple of tweaks to it since January. All right, they're going to prioritize brand owner images, thank goodness. All right. So if you're a brand registered owner, it's not like you're just going to automatically get your images removed. Um, and they're only going to use Amazon or brand registered sellers content If the required images are missing in the product detail page or to upgrade low quality content. Bradley Sutton: So this is what I talked about a little bit earlier, about what's going on, where sometimes, if Amazon says, hey, if you're not hitting our requirements on images, on title, on bullet points, we're going to step in and make necessary changes that we see fit. Now, again, this is the thing that I brought up like seven months ago, back in January. That I thought was super noteworthy, and they're reiterating it here. It says, as a reminder, each product detail page must have at least three required images one with the product on white background main image. One with a product in an environment that's what we call lifestyle images and one with product information such as dimensions or nutritional facts. This is an infographic. January was the first time I ever saw this where Amazon is basically saying you need a white background image, you need an infographic. January was the first time I ever saw this where Amazon is basically saying you need a white background image, you need an infographic and a lifestyle image. So they're reiterating that requirement. Now, you know, like three years ago you never, you only saw the white background image and the rest of the images could be whatever you wanted it. So, so make sure your images, guys, are in compliance. Bradley Sutton: All right, the next article back to the seller central dashboard. I mean, it seems like they they just seems like they just spit all these things out back to back to back 're going to have to maintain a 90% OTDR on time delivery rate. All right, I don't know what it was before. I mean, 90% seems pretty reasonable, like I thought it was a hundred percent that you pretty much had to do, but it's recommending that you actually do 95% according to this article. And obviously this does not apply at all to FBA, you know, because sellers aren't responsible for on-time delivery promises. Okay, now another thing is transit time settings. Now, before this September 25th date, on August 25th, the transit time requirements are going to be updated to match delivery capabilities of shipping services. So if you're shipping within the continental US you know that means that's not including Puerto Rico and Hawaii and Alaska you have to have a maximum transit time of only five days for standard and eight days for free economy shipping. Now this is interesting to me because I know some sellers who are doing FBM. You know, including myself. Bradley Sutton: You know maybe your initial reaction is like oh, this is going to be a pain in the neck. But remember what was announced in the Weekly Buzz a few weeks ago by Carrie about how Amazon might have like a Teemu-ish kind of like setup where Chinese sellers can ship directly within like eight to 10 days. Well, if that happens, who knows, maybe this is kind of like a protection for those of you shipping for full but fulfilled by merchant domestically, where you're going to have a guaranteed advantage over those Chinese direct shipping where you know the buyer is going to see five days delivery time, all right. So this five day delivery time, it's because Amazon's going to be displaying this as the as the shipping time for the product. And then if the Temu ish ones have like eight to 10 days, well, you, the Temu-ish ones have like eight to 10 days. Well, you know, this might help you know the buyability of your products. There's a lot more information here in this detailed article on your Seller Central dashboard, so make sure to check it out when you can. If you are an FBM seller, if you do 100% FBA, you can just go ahead and forget about that article, as it doesn't apply to you. Bradley Sutton: Now, speaking of Temu, this next article is kind of funny. Like sometimes, I think, amazon sellers, you know, like, especially when I read message boards, they get on the same page. They want to complain about the same thing of Amazon. Have you guys ever fantasized about or like thought about, let's all get together and let's like storm Amazon's headquarters not storm it, but, like you know, let's go there and let Bezos or let Jassy know how we feel and see if we can get up a meeting. Well, that might seem comical and like not realistic, but that is like literally what happened in Temu last week. All right, so this is an article for Business Insider and it says dozens of angry Chinese suppliers swarmed Temu's office saying they're tired of giving Westerners refunds without returns. Now, 80 people got in the building. There's like 300 people this article says was protesting and then 80 of them actually were able to storm the building here and they're disgruntled. So I know we're kind of jealous of what's going on with Temu sellers. Man, how could we ever match the prices? But not all is rosy over there. So these Temu suppliers are upset that Temu is trying to recruit US-based sellers and they're also upset about the refund policy. Bradley Sutton: So if they ship something from China to the customer and the customer says you know what, I don't like this product, it looks like I didn't realize this. I've never bought one thing from Temu myself, but Temu just returns the money and they don't even have to return the product to the, the product to the customer. So, like the sellers are up in arms about this. One merchant said told this Chinese newspaper that he lost almost all of his profits when he was fined $400,000 for customer refunds and complaints. First of all, holy crap, if he profited $400,000, how much did he actually sell in the last you know a few months? But anyways, this is what's going on in Temu. Don't get any ideas, guys. I don't think if 300 of you tried to storm Amazon Seattle offices that 80 are going to get through. Pretty sure Amazon has got some pretty tight security over here. Bradley Sutton: All right. Next article, again going back to Seller Central. It's not necessarily a prime day, but there is going to be a special Labor Day sale that Amazon is going to have. All right, it's actually entitled Labor Day sale and this is going to begin August 26th and runs through September 3rd. All right, so right. There's going to be deals that you can offer and these are time bound promotional offers and go to advertising, go to deals hit, create new deals and then select the week of the 26th and then that's going to go ahead and see if you're eligible to be able to have a special Labor Day sale deal. All right, the next article is for the last time, I believe again going back to Seller Central Dashboard, and this is an article about peak readiness and timelines for FBA capacity limits. Bradley Sutton: Now a couple important things. Number one a date that you have to keep in mind. It says if you want to guarantee you're going to have the prime badge for black Friday we're looking way ahead you have to have your inventory in the fulfillment centers by October 19th. So set a reminder for yourself. However you ship your inventory to Amazon, you've got to have it in the fulfillment centers by October 19th. Now that's kind of crazy if you think about it. When is Black Friday? Isn't that like November? You got to get your stuff. Don't think that you're going to send it in the beginning of November. You got to get your stuff in there pretty early. And one more thing here about fees and actual elimination of a fee. You know for once. Isn't that nice. It says additionally, to help you simplify operations and manage inventory more efficiency during peak, we have eliminated this overage fee for storage effective July 1st 2024. So if your on-hand inventory exceeds your capacity limit, you are not going to get this overage fee. All right. So that's, how often is it that there's a reduction or elimination of fees? Usually the announcements we we give her are about new fees that Amazon is charging. So that's a nice little welcome surprise from Amazon this week. If you want more information on that, make sure to check that news article in your dashboard. Bradley Sutton: All right, now we've got a few Amazon ads announcements, all right. So for those of you who are doing PPC, we have got some advanced ones, some beginners ones. Let's go ahead and hop into that. The first one from Amazon advertising. They announced new landing page in sponsored brand grow brand impression share goal Right. So what is this? That launch says the sponsored brand grow brand impression share campaign now allows advertisers to utilize a new landing page option in the product collection ad format. So you can select three products to advertise and then that's going to lead shoppers from a top of search ad to a new brand landing page containing these products. Bradley Sutton: All right. So one of the differences is now this is a new type of landing page that Amazon creates that buyers can land on. So sellers who even don't have a formally prerequisite Amazon store brand store which hopefully you guys have, but that used to be a requirement to be able to advertise some of your top of search ads Well, now you don't need that prerequisite stores to say you can just start this campaign super quick and ensure the brand product discovery experience. So where this is is under your goals when you set up a new sponsored brand campaign, one of the goals is grow brand impression share and now you can choose, once you, if you select that one, the product collection ad format, and then there's a brand new section right here that says new landing page and says pick products to advertise and we'll create a landing page for you here. For those of you watching on YouTube, I'm showing an example of the shoe brand. Who's got one of these set up right now and where this is now available. It's across the board North America, south America, Europe, middle East and Asia Pacific East and Asia Pacific. Next news article from Amazon advertising. Bradley Sutton: It says scale your message with priority delivery using Prime Video programmatic guaranteed deals. I'm not going to go too much into details because probably not that many of you are using Prime Video ads, but basically they launch programmatic guaranteed deals for Prime Video so you can have run of service deals, contextual deals that can go on, like you know top best of TV shows, page best of movies, best of Prime Video originals, et cetera, and then audience based deals. Check the link in the comments below or the description below If you want, if you're somebody who uses Prime Video ads and you can get a little bit more information on this. Last article of the day is an announcement from Amazon Advertising says on this last article of the day is an announcement from amazon advertising says harvest high performing targets with target promotion now available for sponsored products advertisers. So this is kind of like funny. It's like like very similar to what like atomic and another you know PPC software does where you can supposedly harvest keywords from like auto campaigns and move it to a manual. Now I tried to test this in my account and it wasn't working. So like just got a bunch of error messages. But for those of you who aren't using software, you know this is a potential option for you. Um, I'm not sure I can suggest using it yet because I got to see first how the suggestions work. You know, like if Amazon's algorithms was perfect in advertising, they wouldn't we wouldn't even have to negative match keywords because once we get like 30, 40 clicks they would start negative matching itself. But no, if we don't do anything, amazon's still going to keep charging us. So you know that in mind, like I'm not sure if we can, you know, quote unquote just trust this Amazon suggestion thing to move keywords in the right way. But who knows, maybe it's going to be pretty cool thing to move keywords in the right way. But who knows, maybe it's going to be pretty cool. Bradley Sutton: But for me it doesn't affect me much because I've been doing keyword harvesting for four years using Helium 10 Atomic. I set my rules and I say, hey, if one of my auto or broad campaign gets two orders at this ACoS or less, I want you to go ahead and move it to this campaign and I could exactly set up the flow. So there's nothing that is coming out here that is going to really affect the way I do things, but maybe for those of you who are just trying to eyeball your Amazon advertising and not even using the search term reports and not making pivot tables and not using software or whatever, maybe this might be a feature that can help you a little bit. So check out your advertising console, go to one of your auto campaigns, go to the ad group, go to the search terms page and take a look there. Does it show you something that? Uh? Does it give you suggestions on what you can move? Uh, it did it on mine because it was broken, but maybe it's working on yours. Let me know what you think and I'll leave a message in the comments below. All right, that's finally it for the news this week. Bradley Sutton: One last thing I wanted to give you a heads up. I'm going to be giving some cool strategies at the Seller Fest online next week. So if you want to get free tickets. I think it's free. I'm not sure if it's free or not but for more information, go to h10.me/sellerfest. Even if you have to pay, it'll be worth it. There's going to be tons of great speakers uh, other than myself as well, so I'm sure you're going to get a lot of value. h10.me/sellerfest for more information. All right, guys who that literally made a record? We've been doing Weekly Buzz for four years and this was the most articles, the most news stories in one week that we have ever had. So thank you, guys. For those of you who stuck to the end, let's see what's going to happen next week. Make sure to tune in next Thursday or Friday to see what's buzzing.

Send us a Text Message.Discover effective strategies to encourage customers to buy more and qualify for free shipping. We'll explore creative solutions for promoting bulk purchases, despite Amazon's algorithm limitations. Learn how to optimize product listings, use promotional graphics, and leverage product inserts to boost sales and enhance customer satisfaction. → Use Data Dive with code MAG for exclusive savings!↳ https://2.datadive.tools/subscription/subscribe?ref=otkxnwu&coupon=MAG-----------------------------------------------------------------------------------------Join My Amazon Guy on LinkedIn: https://www.linkedin.com/company/28605816/Follow us:Twitter: https://twitter.com/myamazonguyInstagram: https://www.instagram.com/stevenpopemag/Pinterest: https://www.pinterest.com/myamazonguys/Please subscribe to the podcast at: https://podcast.myamazonguy.comApple Podcast:  https://podcasts.apple.com/us/podcast/my-amazon-guy/id1501974229Spotify: https://open.spotify.com/show/4A5ASHGGfr6s4wWNQIqyVwTimestamps0:00 - Introduction0:36 - Introduction to the shipping cost issue0:48 - Overview of Super Samies and current Amazon product listing1:14 - Advertising strategies on Amazon1:31 - Attempt to include free shipping info in product images1:40 - Amazon algorithm challenges with image text2:02 - Alternative promo ideas for free shipping2:15 - Discussion on FBM and FBA logistics2:36 - Suggested solution: Product inserts for free shipping2:53 - Potential challenges with implementing product inserts3:12 - Conclusion and final recommendationsSupport the Show.

In this video, we discuss the significant impact of switching from Fulfillment by Amazon (FBA) to Fulfillment by Merchant (FBM) and how it can drastically hurt your sales. Learn why conducting a margin analysis is essential and why sales should be prioritized over marginal savings. Here are some effective strategies to push back on client decisions and understand the logistics issues that can lead to productivity loss. This session is packed with insights to help Amazon sellers make informed decisions about their fulfillment strategies.Brand Manager Takeaway:I had my call with Steven Pope yesterday, and we quickly identified the disadvantage to my largest client of switching to FBM compared to being on FBA, regardless of the higher fees generated on their bulky items.Things to keep in mind when a client is considering switching from FBA to FBM:Do a Fulfillment Margin Analysis on our side for our client to decide based on data and not on assumptions, considering all the operational costs of shipping 200+ orders per day.Even if they are the ones to suggest this change, we must have the requirement in writing or on video to protect ourselves in case sales are impacted, which they surely will be.Steven Pope also asked me what motivates me to come to work at MAG every day:The challenge that MAG presents to me every day.The knowledge and the speed at which is acquired.The possibility of teaching and transmitting what we learn.It's always exciting to chat with you Steven Pope, Thanks! #AmazonFBA #AmazonFBM #AmazonSales #AmazonTips → Use Data Dive with code MAG for exclusive savings!↳ https://2.datadive.tools/subscription/subscribe?ref=otkxnwu&coupon=MAG-----------------------------------------------------------------------------------------Join My Amazon Guy on LinkedIn: https://www.linkedin.com/company/28605816/Follow us:Twitter: https://twitter.com/myamazonguyInstagram: https://www.instagram.com/stevenpopemag/Pinterest: https://www.pinterest.com/myamazonguys/Please subscribe to the podcast at: https://podcast.myamazonguy.comApple Podcast:  https://podcasts.apple.com/us/podcast/my-amazon-guy/id1501974229Spotify: https://open.spotify.com/show/4A5ASHGGfr6s4wWNQIqyVwTimestamps:00:00 - Impact of Switching from FBA to FBM01:00 - Running a Margin Analysis01:59 - Importance of Sales over Margin02:31 - Pushing Back on Client Decisions03:31 - Logistics Issues and Client Productivity Loss04:06 - OutroSupport the Show.

In this episode of the Millionaire University Podcast, Brien Gearin interviews Corey Ganim, an Amazon wholesale expert who shares his journey to creating a seven-figure business by reselling products on Amazon. They dive deep into the intricacies of wholesale on Amazon, touching upon product selection, sourcing strategies, logistics, and the importance of strong supplier relationships. Corey also discusses the operational aspects of his lean team and key lessons in managing a capital-intensive business. What we discuss with Corey + Introduction to Corey Ganim and His Business Model + How Strollers Got Him on The Millionaire Path + Navigating Amazon Listings and the Buy Box + Finding the Right Products and Suppliers, Don't Overcomplicate It + Why He Leans Towards the Unsexy Products + His Process For Working with Distributors and Manufacturers + FBA vs. FBM and Logistic Strategies + Financial Management and Profit Margins + Operating a Lean Team and Expanding with Content + Favorite Resources for Amazon Wholesaling + Advice for Entrepreneurs Resources SmartScout.com - Find product opportunities no one else can on Amazon OnlineJobs.ph - The Job Board for Virtual Workers in the Philippines Seller Snap - The most advanced AI Amazon repricer and business intelligence software on the market Repricer.com - Maximize Sales and Profits with the World's #1 Repricer Profit First by Mike Michalowicz - Transform Your Business from a Cash-Eating Monster to a Money-Making Machine Profit First for Ecommerce Sellers: by Cyndi Thomason - Transform Your Ecommerce Business from a Cash-Eating Monster to a Money-Making Machine  To listen to these books on Audible for FREE, click here. Thank You Corey! To learn more about Corey Ganim, check out his Podcast, The Amazon Wholesale Podcast and follow Corey Ganim on YouTube, where he shares valuable insights and content related to Amazon wholesale. Sign up for our FREE Business Course - over 300+ new business ideas, also includes the 7 Phases of a business, so you know where you are now and where you need to go next. You'll also get 7 of the most popular marketing strategies and 31 stay-on-track hacks that successful millionaires follow to grow and automate their businesses. Go to https://www.millionaireuniversity.com/training. And if you want us to answer your business questions on an upcoming episode, drop us a line at support@millioinaireuniversity.com. To get exclusive offers mentioned in this episode and to support the show, visit millionaireuniversity.com/sponsors. If you haven't checked out our episode with Chris Brown's about his Billboard business that generates over $30k passive income, click here.

Ever wondered how a family passion project can morph into a global e-commerce giant? Meet Ted Repic, the visionary behind Rhino USA, who, along with his sons Cameron and Dylan, took their love for the outdoors and turned it into a multiple eight-figure business. This episode unpacks their thrilling journey, from the early days of Gorilla Moto Gear to the strategic rebranding that catapulted them to success. Listen as Ted reveals the powerful combination of skills and strategies that have made Rhino USA a household name in the outdoor market.   Get ready for an inside look at the complexities and triumphs of running a family business. Ted dives deep into how each family member's unique strengths—Cameron's artistic flair and Dylan's competitive drive—fueled their growth. We'll discuss the challenges of inventory management, especially with the unpredictable nature of viral social media impacts and the stringent requirements of big-box retailers like Walmart. Ted also shares the balancing act of navigating Amazon's shifting landscape and the decision-making process behind choosing between FBA and FBM fulfillment methods.   But it doesn't stop there. Hear Ted's insights on building a strong brand identity, from investing in high-quality packaging to creating memorable unboxing experiences. Learn about the importance of authenticity in marketing, leveraging influencers, and the ever-growing impact of platforms like TikTok. Whether you're an aspiring entrepreneur or a seasoned business owner, this episode offers invaluable lessons on branding, market expansion, and the art of customer engagement, all from the lens of a successful family-run business. In episode 403 of the AM/PM Podcast, Kevin and Ted discuss: 00:00 - Building An Empire In The Outdoor Space 00:06 - Building A Global Brand Strategy  08:55 - Growth And Success Of The Family Business 10:04 - Division of Roles in Family Business 13:28 - Starting Over 19:04 - Customer Feedback and New Product Development 20:57 - Challenges of Forecasting and Inventory Management 28:48 - Lifetime Warranty and Customer Engagement 30:08 - Navigating Customer Service and Market Expansion 33:18 - Global Market for Outdoor Motorcycle Parts 37:03 - Creating a Strong Brand Identity 38:31 - Personalized Customer Service and Lifetime Warranty  44:10 - Customer Engagement and Brand Identity 45:05 - Workplace Understanding Through Hands-on Experience 49:51 - Identity-Based Marketing Discussion 49:55 - Kevin King's Words Of Wisdom

In this episode of the Millionaire University Podcast, Brien Gearin interviews Corey Ganim, an Amazon wholesale expert who shares his journey to creating a seven-figure business by reselling products on Amazon. They dive deep into the intricacies of wholesale on Amazon, touching upon product selection, sourcing strategies, logistics, and the importance of strong supplier relationships. Corey also discusses the operational aspects of his lean team and key lessons in managing a capital-intensive business. What we discuss with Corey + Introduction to Corey Ganim and His Business Model + How Strollers Got Him on The Millionaire Path + Navigating Amazon Listings and the Buy Box + Finding the Right Products and Suppliers, Don't Overcomplicate It + Why He Leans Towards the Unsexy Products + His Process For Working with Distributors and Manufacturers + FBA vs. FBM and Logistic Strategies + Financial Management and Profit Margins + Operating a Lean Team and Expanding with Content + Favorite Resources for Amazon Wholesaling + Advice for Entrepreneurs Resources SmartScout.com - Find product opportunities no one else can on Amazon OnlineJobs.ph - The Job Board for Virtual Workers in the Philippines Seller Snap - The most advanced AI Amazon repricer and business intelligence software on the market Repricer.com - Maximize Sales and Profits with the World's #1 Repricer Profit First by Mike Michalowicz - Transform Your Business from a Cash-Eating Monster to a Money-Making Machine Profit First for Ecommerce Sellers: by Cyndi Thomason - Transform Your Ecommerce Business from a Cash-Eating Monster to a Money-Making Machine  To listen to these books on Audible for FREE, click here. Thank You Corey! To learn more about Corey Ganim, check out his Podcast, The Amazon Wholesale Podcast and follow Corey Ganim on YouTube, where he shares valuable insights and content related to Amazon wholesale. Sign up for our FREE Business Course - over 300+ new business ideas, also includes the 7 Phases of a business, so you know where you are now and where you need to go next. You'll also get 7 of the most popular marketing strategies and 31 stay-on-track hacks that successful millionaires follow to grow and automate their businesses. Go to https://www.millionaireuniversity.com/training. And if you want us to answer your business questions on an upcoming episode, drop us a line at support@millioinaireuniversity.com. To get exclusive offers mentioned in this episode and to support the show, visit millionaireuniversity.com/sponsors. If you haven't checked out our episode with Chris Brown's about his Billboard business that generates over $30k passive income, click here. Learn more about your ad choices. Visit megaphone.fm/adchoices

Join us for an insightful episode where we sit down with Christi Michelle, an expert in scaling Amazon businesses and the founder of The COO Integrator. Christi shares her fascinating journey from running an Amazon brand management agency to becoming a fractional Chief Operating Officer. Discover how she blends visionary ideas with tactical strategies, and hear about her comprehensive competitive analysis of 25 brand management agencies, revealing the importance of understanding unique value propositions. Christi's wealth of experience provides valuable lessons for e-commerce entrepreneurs looking to scale their businesses effectively. In another segment, we explore key strategies for measuring business health and scaling effectively. Learn how to assess your business's performance through crucial data metrics like PPC statistics and P&L statements. Understand the significance of evaluating employee performance and fitting within your organization. We also discuss Tony Robbins' 10 life cycle stages and their relevance in identifying your business's current strengths and weaknesses. Practical tools such as the EOS organizational checkup and core values exercises are highlighted to help you align your company's direction and goals for balanced growth. Finally, we tackle the challenges of managing remote teams and maintaining productivity in the e-commerce world. Discover strategies for fostering a strong company culture and maintaining relationships. Learn the importance of holding productive meetings that drive progress without creating unnecessary busy work. Additionally, Christi shares her transformative experience at a two-week water fasting retreat in Costa Rica, offering insights into personal growth through struggle and simplicity. Whether you're looking to scale your business or find balance in your entrepreneurial journey, this episode is packed with actionable advice and inspiration. In episode 569 of the Serious Sellers Podcast, Bradley and Christi discuss: 00:00 - Scaling Amazon Businesses With Expert Guidance 04:34 - Brand Management for Major Brands 08:03 - Business Evolution and Maturity Stages 09:32 - Measuring Business Health and Scaling 14:27 - Navigating Amazon's Rising Costs and Fees 20:11 - Key Role of HR in Business 21:03 - Effective Remote Business Operation 23:52 - Creating Constructive Meetings for Company Culture 25:33 - Costa Rica Spiritual Retreat Experience 29:20 - Business Growth and Simplification ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos Transcript Bradley Sutton: So many Amazon sellers don't treat their Amazon businesses like a real business. So, we brought on somebody today who's an expert in this and she's helped countless number of businesses really scale up, and there's going to be great points that you're going to be able to glean from this as well. How cool is that? Pretty cool, I think. What was your gross sales yesterday, last week, last year? More importantly, what are your profits after all your cost of selling on Amazon? Did you pay any storage charges to Amazon? How much did you spend on PPC? Find out these key metrics and more by using the Helium 10 tool Profits. For more information, go to h10.me/profits. Hello everybody, welcome to another episode of the Serious Sellers Podcast by Helium 10. I'm your host, Bradley Sutton, and this is the show. That's a completely BS-free, unscripted and unrehearsed organic conversation about serious strategies for serious sellers of any level in the e-commerce world. And I'm still here recording in Spain, Madrid, Spain. I'm here at the Avosk office and we are here with somebody who has not been on the podcast in like two, maybe even three years, over three years Christy in the house. How's it going? Christi Michelle: Hi, doing well. How are you? Bradley Sutton: I'm doing just ducky. I recorded Leo earlier today, but he did his presentation already, so I was able to ask him some stuff on it. But I don't know what you're going to talk about yet, so I'll ask you that in a little bit. But since it's been so long since you've been on the podcast, what in the world have you been up to? Christi Michelle: I think the last time I was on I was running an Amazon brand management agency, and so that was the first one that I was running at the time. And after that we merged, slash, sold to a larger agency where I was the head of operations as well. We had about 100 clients, about 90-ish employees, so really kind of scaled up, which turns out that's kind of my forte, and I was there for a little while and then I left and apparently, I just can't get enough of the agency world. So, for the last about two and a half years I've been running what's my new agency? The COO Integrator, and so I am a fractional chief operating officer. So, it's that second in command. It's the one that says, OK, here's the big vision of what the visionary wants, the CEO wants, and OK, now how do we turn that into tactical strategies that we can, implement and get everybody rowing in the same direction? For so I do that. Bradley Sutton: Hold on. So, you're the CEO of this company or you're, like, a CEO of many companies. Christi Michelle: I'm the CEO of my company, my agency, but I play the role of the COO, which actually quite works for me because I'm a good blend of both the visionary and also the integrator. I like taking the really big concepts. That's a lot of fun for me, but I need to distill it down and make it very practical, set some goals around it, and I use a lot of my business strategies to make sure everything gets executed. So, it's both. Bradley Sutton: Went out to dinner last night and I remember you Vincenzo was there and you found out he worked at a PPC agency and you're like, oh man, a couple of years ago I did I looked into like 25 PPC agencies was it? Christi Michelle: It was a brand management agency. So, I was trying to do a competitive analysis. I wanted to understand. So, one of the things that I think a lot of companies, especially when they're getting started or they're so kind of single focused you don't realize that they don't understand their unique value proposition. And so, what makes you different? Why, if I were looking at two different agencies, why would I choose yours over someone else? And most folks, unfortunately, they're oh, it's you know, we've got great customer support or we're so good with our clients, and it's very generic and they all kind of say the same thing. And so, I really wanted to understand okay, well, who are my competitors in the space? And I find it to be a very non-competitive space in the sense that we're all very friendly, it's very open. What I love about the e-commerce space is that it has kind of that good feel to it as an industry personality. But theoretically, these are my competitors and I wanted to see, well, okay, what are they offering? What do they charge, what are their contract terms? So, I really, I called dozens of them and I just said, hey, this is what I'm doing. I'm just I called dozens of them and I just said, hey, this is what I'm doing, I'm just what's unique about you? I just want to know these different things. So, it was a competitive analysis. It was just sort of a landscape. Bradley Sutton: And you know, obviously you don't have to mention any names, but what was just some things that stuck out to you about, I don't know, maybe price point or something that you saw was a hole in the industry or something that everybody had, or what were some of your big takeaways, I guess, like I'm asking. Christi Michelle: You know that most companies actually did have something that was quite unique. I would say more than half the companies. They would tell me something and I'm like I haven't heard that before. That's really unique, like that is. Do you know that as unique to you? So, in a way I was kind of helping them with their marketing like go ahead and highlight that. So, some folks you know they would specialize in major brands like big Fortune 100 company kind of brands. That's not typically what an Amazon brand management agency, but if you think about it those are. Most of those companies are kind of dinosaurs so they don't know how to kind of pivot and get online. So that was a unique one. A lot of companies had different contract terms but most of them were a flat fee plus once you had a certain point. Then we take a percentage. Unique ones were maybe it was a contract they just go month to month, and other ones they said we just went two years because we're going to invest with you. So really, I think knowing what those are, what your differentiators are and what's important to you, can help you, I guess, decide what type of clients, your ideal client, who you want to go after. Some clients are just like I just want to test this out, is this going to be good? So, they would probably want to go with an agency that has a lower fee and month to month contracts. But other ones who want to deep dive, they know they're going to invest in this, they know where they want to go build that partnership. So, it helps, you kind of weed out the clients that you do want and get rid of the ones that you don't. So, I don't know what really stood out. There was a lot. Bradley Sutton: Okay, now let's just flip the script a little bit. I'm an Amazon seller, I'm new or I'm big, I'm a seven-figure seller, eight-figure seller? Who is the persona or what type of person should be looking for a brand management agency as opposed to you know what? You probably should just try and handle things on your own at your stage. Christi Michelle: That's a loaded question. I would say that it actually depends on your personality type. So, there are people who want to understand there's a level of control that says I want to bring all of this in house, I want to bring in an expert who is a good PPC expert, someone who does graphic design. I want it to be so customized because it's my business. If that is your personality type, you probably want to build in house. But if it's not and you really just want kind of the simple life, you can find a partner partnering with an agency that has all of that already in-house. I would go that route. But it really depends on how you want to run your business in general. So, it's more of a personal decision on your lifestyle. With that there is an influx point, especially because, like I said, a lot of agencies will have sort of a flat fee to start with for the first 90 days or whatever, and they get to a point and they say, okay, wait, we expect to build traction at this point. Christi Michelle: So, from that we want to, once we hit this threshold, we want to flip and we want to take a percentage of sales. Well, that's fantastic, especially if they're doing a really good job. But if you go from doing, 50,000 in sales and then a hundred thousand in sales and then 500,000 in sales, and suddenly you're doing millions in sales that you know taking 5% or whatever that is, at some point you're going to be paying the agency hundreds of thousands of dollars that it makes more sense than to just bring it in house. So, there is a scaling point that I would say unless you're super comfortable and you just love working with them and you don't care to give away that percentage as long as you don't have to think about it, because clearly, they've done a good job, then at some point you would probably want to bring it in house. Bradley Sutton: Okay, all right. Now I think, looking now I remember looking at the title of your talk today like wasn't one thing about helping people scale, all right, so we have listeners of this podcast, from newer sellers all the way to maybe seven, eight figure sellers. What are some? I know a lot of the stuff you talk about is targeted, you know, depending on their exact persona, but maybe there's some general things that you could, some tips that you can give out about, because I think everybody wants to scale, unless they're just like trying to do this in their hobby. That hey, I'm very happy at my level of the rest of my life. My, my day job is this. That's probably like 3% of people. I think 97% wants to scale. So, what are some tips you can give? Christi Michelle: It's very customized because it depends on where your maturity of your company is. And so, I use the word maturity and the evolution of your business because most people say, well, I'm a million-dollar company or I'm a $5 million company or I'm a $40 million company, that really doesn't matter, because I've had clients that are 40 million, I've had clients that are 2 million and they're at the same stage. They experienced the same influx of issues. So, I like to identify them. So, Tony Robbins has a really good. He has a really good model that's called the evolutionary 10 stages of your business and it starts literally from like a child. It's like birth. You have infancy, you have toddler, teenager, young adult, and then you're in your prime and then eventually, at some point things always kind of deteriorate and you kind of go down that path. So, I like for people to be able to identify where they are. That helps them understand what their bottlenecks are. Able to identify where they are. That helps them understand what their bottlenecks are. So, one tip would be figure out where do you stand like, where is your evolution of your company and what is it going to take for you to go from a teenager to a young adult, or a young adult to get to you when you're in your prime. So, understanding that about yourself. Another thing that I would say is most companies, you're just very focused. Most people don't understand this. If you didn't get an MBA, you don't understand all the facets of business, right? They think, well, I've got a product and I've got a or a service. This is what I'm doing. Understand that if you want to scale, you kind of need to do it. The best way to do it is very, is as balanced as possible, and so another exercise that I do is based off of EOS, which is the Entrepreneur Operating System. They have a model. So, this is that's a business blueprint. Christi Michelle: Every company should be working from a business blueprint, and so, if you can do that, there's a several questions that kind of prompt you well, how well are you in each of these categories of your business? So, you can say, okay, well, how is my data measurables Like? Do I know what I'm measuring? Do I know what my PPC statistics are? Do I know what my P&L looks like? Do I know what my turn rate is? Do I know? There's lots of things to know. So, understanding that category, understanding your people. Do I have the right people? Have I hired you know? Are they doing the best that they can? So, there's lots of different ways that you can measure the health of your business. You can take it as a 20-point questionnaire. You can go to EOS I think it's called; I don't know. You can download it for free. In five minutes, you can kind of figure out sort of like a general health of your business. That will also tell you OKAY, here are the areas that I'm unbalanced. These are my strengths and these are my weaknesses. But as you want to scale, you want to scale as balanced as possible. Also, understanding different personality types. You start off as the visionary of your company and different visionaries and I kind of have had several different buckets that I would put them in. But there's different visionaries, create different problems, create different solutions and problems in their companies. So, you get the ones that are. Christi Michelle: They're just very what is it Gregarious? Like, very like outgoing and big and let's try all the things, and they don't have a big sense of risk. They don't have a correct sense of risk. They go above and beyond and that's really fun. They're usually very grateful. They're a lot of fun to work with, but there's very little. The opposite side of that is they don't come with a lot of accountabilities they just trust you. Yeah, go do the thing. I like you. You seem smart, let's go. And they won't've that type of leader. Understand what your strengths are and also understand what your weaknesses are. Right, because that can create a lot of uncertainty in your employees, and a lot of employees love you, but they just feel like they're constantly concerned about what's happening with their job. So, I could go down a whole rabbit hole on different personality types, but those are the things is understood who you are, what you bring to the company and kind of the health of the business overall. I mean there's tons of tools out there that in five minutes. I love doing workshops because I want people to learn about themselves, where they stand relative to who they are, what they bring to the table and you know what they're going to need to balance them, because everybody has strengths and weaknesses. Bradley Sutton: Now I'm looking here. I'm guessing this is part of, like, your workshops that you're going to be doing, Christi Michelle: Yes. Bradley Sutton: Or is this a handout that people are going to have? Christi Michelle: Yes. Okay, very tactical hands-on. Bradley Sutton: Maybe you can describe some of this so that people can maybe do this at home even without you. At least get started on this framework here. Christi Michelle: Sure, well, I mean, I kind of did mention a little bit, so I would look up Tony Robbins. So, business mastery he has the 10 life cycle stages of your evolution of your business. So, if you can look that up, he kind of gives a definition, as I said earlier. So, you have birth, you have infancy, you have the toddler, you have the teenager, you have the young adult. What are those? What are the pros and cons of each one of those? So go look that up and if you could do that, read there, help yourself identify. Once you identify, let's say, you figure out that you're in a teenage stage. That's a very exciting stage. It's also one of the most dangerous stages and a lot of people get stuck there, a lot of visionaries get stuck there, and so I won't have time to go into detail about it. But if you are able to identify yeah, that kind of sounds like where I am going ahead and look at what the next stage is after that. What is it going to take for me? So, the teenager stage I think it's usually fun and reckless, right? Teenagers? I think of them as driving 100 miles an hour down the highway that they've got their sports car because cash flow at that point is less of an issue. But they say yes to everything and they don't know how to say no. Everything looks like an opportunity, so they pull resources from everywhere. It's very unfocused. So, I think about that teenager driving 100 miles an hour down the highway. If they take one wrong turn, they could seriously wound the business. They don't really recognize that. There's a sense of overconfidence with that. So, if you look that some of those are usually the signature problems that you have as a teenager, then look and see okay, well, what is it going to take to get to be a young adult? And I kind of like quote that as a young adult would be a rebirth. You grow up right. You're like okay, we have to have some responsibility. We're going to bring in some professional staff at this point. We're going to so anyway. So really good way. Christi Michelle: Another thing that I have here, as I said, sort of this grading. I turn it into sort of a wheel exercise so you can kind of self-grade. And it's the EOS, I think it's organizational checkup. Go there, it's 20 questions, it's Likert scale one through 10. Grade yourself. You can share that with all the other people in your company, so that you get a collective grading for everyone. And it comes back and it says okay, well, your score is a 57 out of a hundred. Okay, well, what areas do we need to work on? So, it will quickly highlight for you some of those pieces. But I core values exercise, creating your one page, your business blueprint. Who are we? Where are we going? Why are we doing what we do? What makes us unique? What's our ideal client? Really, building on a business blueprint? Because when you look at going back to the stages, if you look at the when you're in your prime, this is like, this is like Apple. I mean, there's just, there's a. You just know that they come out with excellence at all times. Right, and you can be in your prime for decades. You can be in a prime for a long time. When you understand what that looks like, you want to strive to get to those levels of like. What's the pros of each one of those? So, self-education. Bradley Sutton: Taking it back to, I think, something that is at the top of mind of a lot of Amazon sellers nowadays. You know you started selling on Amazon and kind of like the glory days where you could just like fall into making tons of money by accident, not even knowing anything. You're doing right Nowadays I'm sure you talked about this with Amazon sellers. I think I see so much more fear and anxiety over all the new fees that Amazon has. You know rising PPC costs, rising logistics, this and that and now many people are stressing about how I mean not only just how to scale, but just how to stay afloat. And so, some of your successful people you talk to what are their characteristics or what are they doing to? Because it's still very viable to make money on Amazon. So, what are the successful people? How are they navigating all of these fees and increased costs? Christi Michelle: Well, first of all, they're treating it the successful ones are treating it like a holistic business. It's not just I'm going to throw up a product, make some money and then maybe I figure out a little bit of PPC with that right. There is an evolution to actually truly building something like a business, and so I say that in tandem. When I think of truly building a business, it's you have to look at all aspects, so it's not just the single focus of what are my resources within the Amazon or e-commerce space. So, for example, so when we talk about fees, one of my clients you know is has nothing to do with this, but it overlaps he gets the best rates on UPS and FedEx that you can imagine. Okay, well, maybe we can't. If you're doing FBA, then you can't necessarily use those right, because you're not going to get better fees. But if you are diversifying and if you are going, if you want to do FBM or if you want to do Shopify and you want to go to other places, those fees you can offset them by getting unbelievable discounts for those and you can kind of offset the cost of what Amazon is rising by decreasing the costs of other platforms in your Shopify store, let's say. So, that requires that you step out that you would not know that this person, this type of service exists, because it's not really talked about here, because most people go FBA if they're going to be selling on Amazon. But being resourceful and looking at just look at the problem plainly Okay, amazon fees are going up. Christi Michelle: What is my? If you look at your balance sheet, if you look at your P&L and you say these are all the costs that are associated with my business, what are ways that I can offset each one of these? Like I look at it, I like put my little MacGyver hat on and I'm like, okay, what else can I do? What else can I bring to the table? What else is working in completely different industries? What are they doing that I can kind of take and then bring that over into my space? So, I say two things. They treat it like a business, like it's holistic, it's not. I'm not just selling a product. They know that they're building a brand, they know that they're trying to. And if they try, if they know in two years they've got their vision, two or three years we want to sell for X amount, okay, well, you start working with folks, that will help you kind of get you set up for a sale. We'll do that a year and a half in advance. There's some brilliant tactics for how you can set for decisions you need to make today that 18 months from now will greatly pay off so that you can find the right buyer. So, these are all different ways that are just it's not just looking at selling a company or your business, it's what are all the resources that you're going to need in the future. So, thinking in advance, treating it like a business and looking for resources outside of space. Bradley Sutton: I think what you said is important, because there's a lot of Amazon sellers, I would say that this is probably the first business they've run. Maybe they came from the corporate world or they came from working a nine to five and so they don't have that experience. And there's a tendency, it's because it's such a different beast, on one hand, where it's like, oh no, it's not a real business, but then all of a sudden, they're like wait, this is a business doing seven figures a year. In your experience, when you first talk to people like that, what are they doing wrong? As far as not treating it like a business, like what's the most common things that you're like, okay, we got to get this fixed right away, okay. Christi Michelle: Okay, I'm going to answer this in sort of an evolutionary piece. So, most people, when they start a business, it's just you in your basement or wherever, and you're selling either your product or service, but probably your product, right, if you're not going to do an agency style and you figure that out. So, you go through that and it's just you, it's you're trying to do everything, and then you kind of get that going and then maybe you hire a customer service person or maybe you hire someone to help you out with the day-to-day operations. Okay, let's bump up the sales, let's do the marketing, let's get in some PPC how else can I get a lot more sales? So, then you switch your focus next to the department I'm going to put that in air quotes the department of marketing and sales, and you try to figure out let's pour some gas on this. We've got your product and service. Then you have your marketing and sales, okay. So finally, then we've got that flowing, we've got that going, we know what we're doing there. Oh crap, I'm making a lot of money. Now, what's my P&L look like? What's my balance sheet look like? What does my profit look like? What is margins? What is this about? So, then you start taking okay, do I have the right people? Okay, am I like doing the best that I can, and do I have a high turnover? So, then it gets to HR. So, my answer is actually HR. Christi Michelle: People ignore HR because in the evolution, it's the last, it's, we call it like crisis by management by crisis. Most, every one of those stages you're saying what's the biggest crisis that I need to focus on? So, HR doesn't feel like it's crisis, but it actually is like the underpinning of everything. So, most people ignore HR. So, one of the very first things that I do when I come in is I say what do our people? What does it look like? Do we have the right staff? Do you trust your people? Because a lot of times they'll hire someone but they don't trust them and so then they micromanage them and they never let them flourish. And then you have it keeps growing and growing and growing. And then you have this owner who now has like 15 employees. They've technically become successful, but they've got golden handcuffs because they can't leave, because they haven't figured out how to actually delegate and trust. That is one example. So, when I come in, the first thing I do is. I say what does HR look like? Because usually and, by the way, the whole time, whether you're doing the you're, you're doing your product surface, your operations, your marketing sales, your finance, you're still hiring people along the way. But that always tends to fall on the visionary, which most people didn't go to HR school. They don't know how to interview, they don't know how to hire the right people, they don't know how to manage and make sure that they're setting those expectations. Christi Michelle: So, I tend to think of that as I will come in first. I'll look at HR, because I know that that's one of the number one thing that's going to make or break a company. But it feels like it's the underpinning. It doesn't feel like it because it's not so much a big crisis loud thing usually, but that's the underpinning and it always falls on the visionary and that's not necessarily going to be their forte. So, if I can teach them how to do that and we can kind of clean house and get the right people in the right place and get the systems and all of that, that's typically what I see. Bradley Sutton: All right Now. You and I were just talking to elevator about. How Helium 10 are remote company. I would say nowadays most Amazon businesses as they scale and become a real business, it's almost all remote. Either they're hiring people within the United States remotely or in most cases hiring people from other countries, be it Philippines, Pakistan, et cetera. What are some things that Amazon, business owners can do to. In a remote lifestyle where they can just make sure, hey, everybody's on task. Like Helium 10, we started as an in-office company so it was easy for us to know like oh wait, this person is slipping when we run remote or like we know what. But, Amazon sellers from day one. They're kind of a remote company. So, how do they structure it to make sure that it's still operating as a well-oiled machine, even though maybe they've never even met some of their employees in person? Christi Michelle: Sure. I mean, I think it's a really good question. I think there's a lot of challenges the people have because it's not a natural state if you think about humans and how it all interactive with each other coming from villages that living, but this is very new thing. Covid did not help but it really exacerbated the fact that we so I would say the same way that you would handle a social situation if you moved away from your friends and family you, it takes effort. You actually have to put in conscious effort to reach out and create a relationship with. You can't like, if you moved away and you have all of your best friends and your family that lives back in your hometown, you no longer it's not. You have to actually put in the energy and effort to ask them how they're doing, see what they're up to, have constructive conversations. When you're in person, you just don't really think about it. You kind of take it for granted. You're like, oh, I'll just go bump into you at the water cooler. Hey, just pop in my office. That kind of thing. It's so much, it happens kind of effortlessly. It takes effort to actually maintain relationships and you have to build. You kind of have to rebuild your social skills. So, I would say that, from a culture perspective, is that you need to figure out what that looks like. So, I have a lot of clients where we'll implement. Just, you know, we do like happy hour Fridays where everybody, at three o'clock or four o'clock, we're like hey, let's all get on here, we'll share, we'll do trivia, they'll do things. So, there's lots of things you can do from a culture perspective. Christi Michelle: But in terms of just operations, of business, cadence of meetings and I say that carefully because I think a lot of people roll their eyes, I have a lot of meetings, lot of meetings. A lot of people roll their eyes at me because they hate meetings. Most people hate meetings because they're not productive meetings. I, like I said, I am a hands-on, tactical person. I don't want homework after a meeting. Don't make me do anything. As soon as we're over the phone, I'm done, I did my job. So, the moment that I get on meetings, I know what we're working at, I know what we're trying to solve and if it's, we don't know the answer. I'm building a matrix. I'm building, we're typing it out, we're having a constructive conversation and leading it. I'm constantly monitoring people to say okay, what are we trying to solve? You have this question how can you get our audience to solve? What do you need to move forward? So being you just have to be more cognizant about having constructive meetings. So, it's a lot more communication in that sense. But that more communication does not need to be waste of time. Christi Michelle: I think a lot of people have that sort of this equals that? Not true at all. Just have productive. So, learn how to have. So, I had to summarize one. Decide how you want the culture of the company to be and put an effort to make sure that that happens, that you are making building relationships again, whether that's a happy hour, you guys do like a weekly, like shout outs or something like that. And then the second one is learn how to have productive meetings. Learn how to have constructive meetings where you actually get work done during the meeting while everyone's together. They can put in their input if that is needed. Learn how to have constructive meetings that you don't have to have a lot of busy work on the other side and then you guys are learning and building and growing together, which just creates more camaraderie. Bradley Sutton: Awesome, awesome, all right, any last words of wisdom like a message you want to get out to Amazon sellers around the world here, what can you help them with? Like I sometimes call this like a 60 second strategy, but I'm not going to tie you down to a certain time, but just anything you want to close this out with. Christi Michelle: Oh goodness, I mean I think I've harped on the fact that treat it like it's a business. Truly, if you're not working on a business blueprint, you know EOS is a good one, it's. It's a limited. It's very, very good, but it's limited. There's, you have system and soul. There's lots of different ones. Get like, find, a business blueprint to work from, because most people don't understand strategic frameworks and it's not anybody's fault If you didn't go get an MBA, if you didn't know this, but you have the entrepreneurial spirit. You do have to educate yourself on how to run a business. So, treat it like it's a business, that there are all different components and aspects to it and I think that you will find that scaling and growing and educating you will be more balanced and less stress and you'll have less of those true deep pitfalls that I see a lot of people having. Bradley Sutton: All right, one more thing. At dinner last night I kind of got a little bit of this. But Boyan was telling me you went to Costa Rica and you didn't eat food for like two weeks or something. So, tell me a little bit about what prompt cause? You never. there are some people out there who are I'm not trying to throw anybody under the bus, but like the whole very spiritual and touchy, feely and yoga every morning, and let me go find my, my inner priestess, or whatever.  You never struck me as that kind of person, but so I'm wondering what prompted you to do this retreat, what did it involve and what did you get out of it? Christi Michelle: So, funny that you said that, and I don't think that I used to be, but I'm happy to openly admit I'm actually quite a spiritual person. I'm not a religious person, but I am a very spiritual person. And so, what prompted it? Two things I could say. We grow by the most through our struggles, and I've read this in a lot of different places and people talk about I wanted to go do something that was challenging. I wanted to do something that pushes you, because in this particular retreat I was in Costa Rica, definitely out with the bugs. Every night I had to look for spiders and scorpions and snakes. In my bed, on top of not eating at all, you had a one job and that was to drink as much water as humanly possible. Bradley Sutton: So, I was doing you ever have those things in your bed? Christi Michelle: Not in my bed but, I definitely have a situation a very large spider that was a. Bradley Sutton: Crossing Costa Rica off my bucket list. Christi Michelle: But it's so beautiful there, but you're there and it's. You know, I meditate a lot, I mean. So, I thought I was. Oh, I'm just going to go there, I'm going to meditate for a couple of hours every day. I'll take some naps. No, you had one job to do and that was to drink as much water as possible. So, I was drinking up to 1.75 gallons a day. But the thing is, when you're not eating, when you're not eating, you're not replenishing the electrolytes, so you have to drink 16. You can't drink any more than 16 so that you don't flush it, so it's little sips. So, from the moment you wake up to the moment you go to bed, so from 7 am to about 10, 10.30 at night, all you have to do is drink, and you're not supposed to. There's no internet, there's no WIFI, there's, I mean, you can have your phone, but there's nothing that you can't, like you know, download anything. No one tells you physically purging. Most people that went there I was very different. Most people who went there had very much had cancer, had different things. Cleansing of your body is. It's fantastic. I recommend anybody research what fasting like water fasting can do. It's one of the best things I think you can do for your body, but so there was a combination of wanting to kind of do a good cleanse, but it challenges you mentally, emotionally and physically to be uncomfortable, to be in a space you don't have any. Christi Michelle: Most people use food for comfort or to repress I mean, we all do it right or to repress some feeling, or to kind of just enhance. I mean we use food almost like it. I mean it truly is kind of like a drug where you don't have that to rely on. So, then you're sitting there by yourself, no one really to talk to, nothing to entertain you in traditional ways. You're stuck with your thoughts and you go through a lot through that. So, I like to do pretty strong challenges and so that was one of my big challenges for this year. Can I do it? And I would probably not ever do it again, I mean, unless I got very, very sick, and I thought this would. If I did, I thought that would be the best thing that it could do. But, it's just to, to challenge myself, to grow to do something different. Bradley Sutton: All right, cool. All right, man, we'll see. I've tried a lot of different things. Maybe, maybe I can try that, just minus the scorpions and snakes and spiders. Yeah, all right. Well, how can people find your company, or are you out there on the interwebs these days? Christi Michelle: I am in fact on the interwebs. I think that we have so I am right now. So, my main is I'm the coo integrator that is my agency, so that's just coo for chief operating officer, the coo integrator, that is my website. And right now, I mean, the truth is I I'm extremely fortunate that I do have a backlog of clients. And, funny enough, I don't really scale my company of all the things. Who don't she helps people scale, but she doesn't when you've had so many companies and you're responsible for hundreds, you know dozens, if not a hundred, plus people there comes a point in your life where you're like I think I'm just good with keeping things simple, but you kind of have to go through that to appreciate this. It's kind of like water fasting you have to go without food before you can appreciate the food there. but yeah, so I'd love to. I usually do free analysis with people, thank you, thank you, just to kind of help them and I can point them in the right direction. So, I'm always just kind of happy to help guide people, and anymore now I spend some time on boards of companies and I do other investments and things. So, I love the game of business. I'm always happy to talk about it. So please reach out to me, Christy, at the CEO integrator, and I'm happy to chat. Bradley Sutton: Awesome. Well, hope to see you sooner than later and I don't have to travel around the world just to be able to see you. Like Karen Spade, Christi Michelle: Yeah, going to Europe, right All right, we'll see you guys in the next episode.

Are you considering selling your products on Amazon? It's a challenging process, and you might be feeling a bit stuck. Or perhaps you're still contemplating it and unsure about the next steps. Hiring someone to assist you might not be feasible, either due to preference or budget constraints. That's why I thought about how I can help.This podcast episode serves as a great introduction to starting your journey on Amazon. In this episode, I guide you through everything you need to know to set up and start selling on Amazon. You'll learn how to apply to become an Amazon seller, decide between fulfilling orders through FBA or FBM, and discover strategies to encourage those first orders once your account is set up.The Bring Your Product Idea to Life Podcast - Best Business Podcast Award, Independent Podcast Awards 2023USEFUL RESOURCES:Masterclass: How To Start Selling On AmazonHOW I CAN SUPPORT YOU ON AMAZON:I have written a blog post to accompany this episode, which you can read hereMy Amazon launch packageAmazon Seller CentralGS1 Org - for barcodesFREE AMAZON CHECKLISTFREEBIE: How to Successfully Launch a Product on Amazon or Rescue One That's Not SellingBlog post about whether you should sell on AmazonBlog post about writing product listings Podcast: Where's the best place to sell your products onlinePodcast: Should you sell your product on Amazon?Podcast: Common Amazon issues and how to resolve themPodcast: The tools I use to run my business on AmazonHOW I CAN SUPPORT YOU ON AMAZON:My Free Resources Is Amazon Right For You? Mini Strategy SessionAmazon Account AuditAmazon Launch PackageAmazon Training Q&A Hour

We chat with Will, from Full Blown Meltdown, about his album "Mollify", championing other DIY bands, playing the first FBM live show, and more! Listen to "Mullify" here! Music: Wait! It Gets Better   Nothing Matters Anyways   Another Wednesday   No One Cares

n. Every week, we cover the latest breaking news in the Amazon, Walmart, and E-commerce space, interview someone you need to hear from and provide a training tip for the week. How YouTube Shopping is upping its social commerce competition with TikTok https://www.modernretail.co/technology/how-youtube-shopping-is-upping-its-social-commerce-competition-with-tiktok/ Online Shoppers Are Starting to See Amazon as a Fashion Destination https://www.pymnts.com/news/retail/2024/online-shoppers-are-starting-to-see-amazon-as-a-fashion-destination/ TikTok won't dial back on TikTok Shop content, but it may not matter for time spent https://www.emarketer.com/content/tiktok-won-t-dial-back-on-tiktok-shop-content-may-not-matter-time-spent Amazon ends California drone deliveries https://techcrunch.com/2024/04/22/amazon-ends-california-drone-deliveries/ Strap in for a gear shift with Helium 10's groundbreaking new features aimed at elevating your Amazon selling game. Bradley talked about the Inventory Management overhaul that's set to streamline your operations, whether you're balancing SKUs or toggling between FBA and FBM. Unravel the mysteries of Amazon marketplace SEO with the latest in keyword ranking analytics, and plunge into the Customer Behavior Dashboard that's a lot of actionable insights. Plus, for the data-driven dynamos, Black Box Brand Analytics is now within arm's reach for Platinum members. And, because knowledge is power, I'll guide you through Black Box's freshest training videos that are sure to sharpen your competitive edge in Amazon product research in 2024. Lastly, in our Pro Training Tip of this week, Bradley discusses the feature inside Helium 10 that is most slept on. Listen/watch now to learn what it is and transform your approach with these cutting-edge tools and strategies! Thanks for tuning into this episode of the Helium 10 Weekly Buzz. In this episode of the Weekly Buzz by Helium 10, Bradley covers: 00:45 - Youtube Shopping 02:26 - Amazon Grocery 04:26 - Amazon Clothing Gains 05:51 - TikTok Shop Usage 07:02 - Amazon Brazil 07:40 - Drone Deliveries 08:23 - Helium 10 Elite Workshop In Madrid, Spain 08:54 - Helium 10 New Feature Alerts 15:18 - Pro Training Tip: The Most Slept-On Helium 10 Feature Transcript Bradley Sutton: YouTube shopping updates. Amazon launches new grocery delivery service. Amazon fashion is on the rise. This and more stories on today's Weekly Buzz. How cool is that? Pretty cool, I think. Hello everybody, and welcome to another episode of the Serious Sellers Podcast by Helium 10. I am your host, Bradley Sutton, and this is the show that is our Helium 10 Weekly Buzz, where we give you a rundown of all the goings on in the Amazon, Walmart, e-commerce world. We give you training tips of the week and we also let you know what new Helium 10 features are available. That'll give you serious strategies for serious sellers of any level in the e-commerce world. Let's see what's buzzing. Bradley Sutton: Just like a few articles, a handful of articles today, but wanted to bring out what I thought might be interesting to you. Our first one is actually from Modern Retail and it's entitled how YouTube Shopping is Upping Its Social Commerce Competition with TikTok. Now YouTube Shopping. You might not have heard of this article it's actually a couple weeks old already, but just wanted to highlight it because we didn't highlight it last week. There wasn't enough room but it's talking about updates to the YouTube shopping feature, especially in regards to what's going on with influencers, content creators and the ability to monetize their channels. You know, I think Amazon and other platforms are definitely seeing how successful TikTok shop has been in. And now in YouTube shopping there's an affiliate hub that gives creators access to more than 300 of YouTube's partner brands, like Target, Alta and Adidas. So this is not some TikTok shop killer. The fact that it's only available at 300 partner brands means, you know, obviously this is not something that would affect third-party sellers yet, but it's just interesting to see where the space is going when it comes to social commerce and influencer marketing. I think this is definitely going to increase and your success, or your sales on Amazon, is going to partly be tied to how well can you get affiliates, influencers, to promote your product effectively. And, of course, obviously the perennial question is all this costs money. Cost percentage here, percentage there you know they want, you know affiliates want to make money. Where are you going to find these percentages in order to stay profitable? But interesting to see YouTube now kind of I don't want to say jumping on the TikTok bandwagon, but maybe moving towards that direction. Bradley Sutton: Another Amazon update is from Amazon itself. It says Amazon's new grocery delivery subscription offers big savings to Prime members and EBT customers. So what is this Basically? Now, hey, prime members, or if you have an EBT card, you can get a monthly subscription with unlimited grocery delivery if you get orders from over $35. And this is from Whole Foods, amazon Fresh, other local grocery specialty retailers, and it says this is a benefit that pays for itself with one delivery order per month. I'm not sure what that's based off of. Maybe based on the old fees that Amazon would charge for delivery. Bradley Sutton: I don't know, I don't use Amazon delivery, but you know, honestly, maybe I will. You know I've used like Instacart and stuff for things, but I might check this out. This is why I'm bringing it up. Anything that increases value to Amazon Prime members and gets more people on the app, I think is something that should be interest to sellers. Now this charge is going to be $9.99 for Prime members to subscription and this actually includes, says one hour delivery windows at no extra cost in some locations and 30 minute pickup orders. There's there's recurring reservations for a weekly grocery order we mentioned before, unlimited delivery on $35 orders and plus from local grocery and retailers such as Cardenas Markets, save Marts, Bartell Drugs, rite Aid. Rite Aid Wait a minute. Does that mean I get Thrifty's ice cream with my Amazon Prime? Okay, all right, say less Amazon Thrifty's ice cream in 30 minutes. I will take that, but anyways, it's going to be available in 3,500 cities, and so it might be something to look at. I don't think a lot of us are selling products that are in grocery stores, so that's not the advantage here. But again, the advantage is does this make Amazon Prime members more sticky? Does it add more Amazon Prime members? I see like there's this battle going on between Walmart and Amazon as far as grocery deliveries, right? Bradley Sutton: Next article is from payments.com. It's entitled online shoppers are starting to see Amazon as a fashion destination. I thought this was interesting, because if you weren't looking at the numbers and somebody were just to ask you hey, what do you think's going on with Amazon's market share in the clothing industry, maybe you might think it's going down because of, you know, last year, sheen and teaming with all these low cost alternatives, right, you know, I've been saying for a while I don't yet see those websites as huge threats to Amazon, but, interestingly enough, you know, amazon's market share in clothing for online sales is increasing All right. For the first time ever it actually rose to over 50%. It rose up from 47.9% the previous quarter. So it's interesting. This website shows a chart going back all these quarters, the last few years, about Amazon's market share of e-commerce spending. And you know the low one would be health and personal care. I was kind of surprised. You know only 6.6% but it's still up. You see here the clothing and apparel 51%. Last year it was 47%. Sporting goods, hobby, music and book 85%. Amazon has a market share there. But pretty much all of these main categories Amazon is increasing quarter over quarter, year over year as far as what its market share percentage is. Bradley Sutton: The next article is from emarketer.com and it's entitled TikTok won't dial back on TikTok shop content. But it may not matter for time spent. You know we've been hearing these comments and articles about TikTok users regular TikTok users upset with all the TikTok shop content. But this is interesting. They did this survey here and it says yes, nearly two-thirds 62% of US TikTok users notice a change in shopping-related content in the six months. However, almost all 91% of respondents who noticed that change said their TikTok usage either rose or remained unchanged, with 70% reporting an increase. So you know some people might have been scared that. Oh, maybe you know. Or the ones that are like really successful in TikTok shop is oh, I see all these articles about TikTok users being upset with all the shopping stuff. Maybe they're going to dial back how much they promote TikTok shopping. But if this survey matches what TikTok has seen, I would say no, because there is no sign that people are kind of like dialing back their TikTok uses because they're getting frustrated with the TikTok shop stuff. Bradley Sutton: Next article from Amazon Seller Central itself. Just another reminder. This came out a couple of days ago. It says eligible North American unified accounts can now expand to Brazil. All right, so if you've got a North American Brazil unified account, you can switch back and forth between Amazon Canada, Mexico, us and Brazil. Now to list products there. Don't forget Helium 10 fully supports Amazon Brazil, all the main tools, chrome extension, Black Box, Cerebro, et cetera. So it would definitely be something to look into if you have not optimized your listing for Amazon Brazil. Bradley Sutton: Next article is from TechCrunch. It says Amazon ends California drone deliveries. All right, this wasn't some massive, massive thing. It was one city in California. They were doing testing in addition to their one city in Texas that they were doing testing for deliveries of products, of drones. It was in this Leckford California. I live in California. I've never heard of Leckford California, but anyways, they're not doing it there anymore, it's going to be in Texas and now they're going to open it up in a city in Arizona. What this means I don't know, but we've literally been reporting about drone delivery for like four years and the fact that it's only in one city in California now zero cities doesn't look like drone delivery is going to be some massive thing anytime soon. All right, that's it for the news this week. Don't forget, if you have not signed up yet and you're living in Europe or want to go to Europe for a couple days, hang out with me, hang out with Kerry, hang out with amazing speakers and about 100 other Amazon sellers. Make sure to join our Helium 10, first ever event in Spain. It's going to be in Madrid May 28th. Going to be an amazing lineup of speakers, h10.me/elitespain. If you want to get tickets, h10.me/elitespain. Don't miss it. Bradley Sutton: Let's get into the Helium 10 New Feature Alerts. All right, we had four last week. I thought that was a lot. We got five this week, all right. So, as usual, helium 10 cranking out the new features. The very first one is an inventory management. So an inventory management had kind of like a big refresh as far as the interface. But a couple things I want to call out is you can now see things at the ASIN level and at the SKU level. Now this is important for those of you who especially those of you doing furniture or other larger products, where maybe you have two SKUs per ASIN. Right, you've got an FBM SKU and FBA SKU, or maybe, for whatever reason, you had two of the same or two of the same ASIN, but two different SKUs of the same match type, just because maybe you updated some packaging or something like that and you would want your inventory velocity to be based at the ASIN level, not necessarily the SKU level, because that's what you order on. So now you're going to be able to do that. You can just toggle back and forth between ASIN and SKU. Again, for those of you who do FBM and FBA, use this filter and then toggle between if something is FBA and something is Fm. As far as what you're at the skew level is going on. We can now toggle based on the selling type that it is. So take a look at inventory management guys. It has a completely new UI here. Don't forget, last month we had uh features such as EU. You know inventory management now works for EU as well as multi-warehouse, like if you use multiple third-party warehouses. Uh, inventory management can take that into consideration. Uh, next update here is in listing builder really a quick and easy one, uh. If you go into listing builder now on the main page, if you're using the new listing builder scoring system, you are going to be able to see your keyword rank All right, your keyword ranking for based on the scoring, and your keyword performance score All right. So your keyword performance score is right here, so you can see when it's updated and also see if maybe you've lost some ground as far as SEO goes on your listings. Bradley Sutton: Next Helium 10 update is for supercharged customers and in your customer intelligence tool all right. In your customer intelligence tool, which is right here on your main dashboard Now, you're going to be able to see purchase behavior. You're going to have a purchase behavior dashboard so you're going to be able to see from your own brands and products. What sequence are people ordering your products in? All, right, like, hey, they're first ordering the pink coffin shelf and then they order more pink coffin shelves. Or maybe they first order a bat shaped shelf and then they order a coffin shelf. Right, you're going to see the sequential things. Like, for example, my number one multiple in Project X, my number one multiple order is how people order one of my stackable egg racks right, the top one and then they order the bottom rack. You know, makes sense, they can stack ones up higher. I see some customers ordering the black coffin shelf and they order another black coffin shelf and then the third one is a purple coffin shelf. So I might just have some like interesting insights, and I can see how many times this has happened as well. So, again, this is only for supercharged customers in your customer intelligence tool. Bradley Sutton: Next update is in the Chrome extension, review insights. All right, so review insights has been a popular tool so that if you want to go, you know, take a look at what are the common words that are being brought up in your or your competitors reviews. You can see it. Well, let me just show you how that looks now, if you are on Amazon, like here's a, here's a collagen peptides listing. And if I were to go ahead and run review insights, I can do it right here on the sidebar. I hit review insights and all of the reviews come up. Now if I look at reviews grouped by keywords, it's going to show me the, by default, the most common phrases that are showing up in the most recent reviews. But now we have this really cool thing where I can edit it by how many words, like maybe I don't want to see the individual words, but hey, what are the two word phrases that people are saying much? And like here in this collagen peptides, I see the number one two word phrase that people keep bringing up is morning coffee, all right. I see a lot of people saying joint pain All right. Protein shake All right. So now I'm just getting insights into how people are using this product. I can now even go for three word and up phrases if I want to see what things people are saying. I could see here that there's a number of people saying does not mix well, all right. So that's something that you know if this is my product I definitely want to take a look at. Bradley Sutton: Next update is for platinum members. You now have 10 lifetime usages of Black Box Brand Analytics, all right. So where you can get to that tool is into just going to Helium 10 Back Box and then hit the tool ABA top search terms. This shows all of Amazon's brand analytics If you've got brand registry right. But it just gives tons of other information such as showing you the search volume and the history of the click share et cetera, and then gives you tons and tons and tons of filtering capabilities. Like hey, show me all the keywords where, if you add up the top three clicked products, it had less than 20% of the overall clicks. I mean, you can go deep in filtering. That you just can't do if you you're looking at a brand analytics in seller central, just downloading the reports, tons of extra information on here that ties in helium 10 data. Bradley Sutton: Now, if you want to see how to use this tool, make sure to hit the learn button. The learn buttons are, uh, are being updated here in black box. So if you don't see the two videos for the learn button here, just go to black box keywords, black box. And, by the way, I want everybody to do this because these just got updated. So if you want to know. If you want to, in like 20 minutes, understand all the tools here in black box. We just updated all the training videos. Go to black box keywords, hit the learn button and you are going to have 10 videos, really short, three, four minutes long each, on how to do different things for product research and other things like how to find competitors for any Amazon product, how to find product opportunity using Amazon brand analytics. That's the one that you know you would need to look at to know how to use brand analytics, and there's a lot more strategies here that can definitely help you in your Amazon journey. Bradley Sutton: All right, now let's get into the training tip of the week, and people ask me sometimes what is the most slept on feature of Helium 10? And it's an easy one. For me, it's this feature called Amazon Recommended. Let me just show you how powerful it is, and you know we've had this feature for almost five years now and it's funny, even five years ago. I'm like, oh yeah, you're like you know we're the first to have this feature, but I'm sure other people are going to copy us and have it soon because it's so powerful. Five years later, we're still the only people to show this. This is directly from Amazon, guys. So how would you use this? Bradley Sutton: Have you ever had a product where you're just not getting the impressions that you think you should be getting in PPC, even though you think your listing is optimized for a certain keyword? Or maybe you're not getting any impressions at all, or maybe you have a keyword, like man. I'm getting sales for this keyword, but my organic rank just doesn't seem to be increasing so much. You know what is going on. Well, what it could be is that Amazon doesn't think you're that relevant, for whatever reason. According to Amazon's own algorithm and Helium 10, it's the only tool that gives you insight into what Amazon thinks you're relevant for, and it's in a live data feed. This is not something that Helium 10 is calculating or put some algorithm in. This is a live feed. Every time you run Cerebro, it shows it, and where you can get this is in Cerebro, like here. I ran on Coffin Shelf. I'm like man my Coffin Shelf listing is not getting the impressions I want it to in PPC and I can't get past Amazon rank five. So what does Amazon think my product is? Well, you sort it by Amazon recommended rank right here in Cerebro. All right, platinum members, diamond members, doesn't matter what level of Helium 10, you have access to this super valuable tool. And now I can see well, at least Amazon is not fully confused what my product is Like. Bradley Sutton: I can see the number one Amazon recommended rank is coffin shelf wall, I can see. But then I see a lot of like, uh, you know, random stuff here, like Halloween decor, indoor home is the number. What is this Number five keyword here? Number six keyword? But then the word coffin shelf, which is my main keyword, is all the way here at 27. So now it's like oh, I have a relevancy problem, for whatever reason, with this product. How can I fix this relevancy problem? Well, that's another story about trying to optimize your listing for the Amazon algorithm. But let's just take another example of coffin shelf. The number one overall pick of coffin shelf, all right, and it's the number one seller right now. It's not me anymore If I look at that product and run my competitors. Cerebro, look at his Amazon recommended rank. He's organically ranked number one. But look at the Amazon recommended rank for the same keyword that I was 27th for, which is coffin shelf, and he is number two. Bradley Sutton: What does that mean? Any interactions with his keyword for coffin shelf. He's going to get more bang for his buck because Amazon thinks he's super, super hyper relevant for the keyword coffin shelf, so all right. So, guys, run your own product through Cerebro and sort by Amazon recommended rank. This is the number one most slept on feature, I think, in all of Helium 10 that every literally every paying customer of Helium 10 has access to. So give that a try. Let me know in the comments below, if you're watching this on YouTube, what you see there in the results. All right, guys, that's it for the Weekly Buzz this week. Don't forget to tune in next week to see what's buzzing.

Listen in as we welcome Delaney Del Mundo, a veritable goldmine of e-commerce expertise with a rich background from Walmart to the pulsing beat of TikTok Shop and the competitive arena of Amazon. Our conversation traverses her journey from the sunny streets of Los Angeles to the pioneering days at Walmart.com post their Jet acquisition. Delaney is now the Director of the Amazon strategy team at Vendo, where she masterfully balances profit and loss management, SEO support, and listing optimization. As we explore her current role, you'll discover the ins and outs of her approach to fostering brand success across diverse marketplaces. Tune in to hear Delaney shed light on the complexities of affiliate networks and content-creator partnerships that can make or break a brand's profitability. With the ever-evolving landscape of e-commerce, we tackle TikTok Shop's growing influence on content strategies, emphasizing the critical shift from keywords to engagement. Delaney also provides valuable insights into Amazon's new inventory fees, offering strategic advice for navigating these changes without sacrificing the bottom line. The conversation pivots to a holistic view of business health, focusing on the vital lifetime value to customer acquisition cost ratio. In our discussion, Delaney takes us through the intricate process of using Amazon's Search Query Performance, revealing how strategic analysis can lead to improved visibility and sales. By leveraging tools like Helium 10's Cerebro and Market Tracker 360 for competitor analysis tools, she unveils techniques to stay ahead in the competitive e-commerce landscape. Delaney's enthusiasm for these tools' potential to revolutionize market analysis and her anticipation for future enhancements are infectious. Whether you're a seasoned seller or just starting, this episode is packed with strategies to propel your brand forward in the dynamic world of selling on Amazon. In episode 544 of the Serious Sellers Podcast, Bradley and Delaney discuss: 00:00 - Strategies for E-Commerce Success 04:14 - Strategic Amazon Management and Planning 10:32 - Walmart Marketplace vs. Walmart Stores 13:09 - E-Commerce Strategies and Amazon Inventory Fees 20:58 - Search Query Performance for Sellers 21:09 - Search Query Optimization and Market Analysis 26:16 - Market Analysis Tools and Travel Tales 28:04 - Utilizing Time Tracker for Competitive Advantage 32:00 - Maximizing Brand Visibility and Cross-Sales 36:05 - Upcoming Event in Manila ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos Transcript Bradley Sutton: Today we've got an industry expert with a lot of experience on Walmart, TikTok shop and Amazon who's gonna be giving us tons of cool strategies, including some that no one has ever talked about on this show before. How cool is that? Pretty cool, I think. Sellers have lost thousands of dollars by not knowing that they were hijacked, perhaps on their Amazon listing, or maybe somebody changed their main image or Amazon changed their shipping dimension so they had to pay extra money every order. Helium 10 can actually send you a text message or email if any of these things or other critical events happen to your Amazon account. For more information, go to h10.me/alerts. Bradley Sutton: Hello everybody and welcome to another episode of the Serious Sellers podcast by Helium 10. I'm your host, Bradley Sutton, and this is the show that's completely BS free, unscripted and unrehearsed organic conversation about serious strategies for serious sellers of any level in the e-commerce world. And now we are having for the first time in the show, Delaney. Welcome to the show. Delaney: Thanks, Bradley, happy to be here. I think it's long awaited on my side, so glad to be joining you today. Bradley Sutton: Yes, yes, Now we first met at least you know, I've known about you because we've worked with Vendo a lot in the past, and I think I met you first at the maybe in Puerto Rico, at the billion dollar seller summit, and I looked across the room. I was like she looks like a white flip like me, which, for those who don't know us, half Filipino and half American, and that's what I am. I don't look like it. She does, and so I was like are you just what Filipinos do? Like? There's that Jokoy's joke where they're like oh yeah, my mom was Filipino when she sees somebody. But I did that exact same thing. I'm like Filipino, American. And she's like, yep, I'm like, oh, I could. Then me too. And anyways, we bonded there and I was like all right, a fellow Filipino American in the Amazon world, we got to have you on the podcast. So no, that's not the reason why I had you on the podcast. I heard from your boss that you are an A player and know your stuff and I'm like that's the kind of person we want on the show. But anyways, Delaney, enough about me and my rambling here. Let's just start with where I mean we met Puerto Rico, but where in the world are you right now? Where do you live? Delaney: Yes, Bradley, I'm out in Los Angeles, so actually not too far away from you today. But speaking of the Filipino American, yes, you're right, it seems like my mom's genes might be stronger than your Filipino side. I got the Sinigang and the Adobo in the fridge. Don't worry, I'm more than I think. Bradley Sutton: Yes. There we go. Delaney: But yes, I'm out in LA. Bradley Sutton: Awesome, is that where you were born and raised? Delaney: Yep, born and raised in LA, lived for a few years out in New York but made my way back here. So, plans, where do you live? In New York? I lived in the city for a few years and then also in the upstate New York area, so Nice. Bradley Sutton: I lived in Brooklyn myself for a couple years. Where'd you go to high school? In LA? Delaney: High school. I went to Burroughs High School out in Burbank. Bradley Sutton: In Burbank? Okay, nice. And then how about college? Delaney: College, Hamilton College in upstate New York. Bradley Sutton: So a really very rare that somebody gives me a college or university I have never, ever heard of. Delaney: Yeah, there were 1800 kids in the entire school. So super small community, but small and tight. Bradley Sutton: Well, what do you study? Delaney: I studied economics. Bradley Sutton: Interesting Now, when you graduated, did you work at all into there, or did you already find e-commerce by that time? Or what's your journey to e-commerce like? Delaney: Yeah, so I actually got my start over on the Walmart side of the business, so working for Walmart.com as soon as Walmart had acquired Jet. So I was part of that group of individuals and then found my way on the brand side for a few years working at Walmart. Bradley Sutton: What did you do at Walmart? Delaney: So you might have told me that, but I forgot it. No, no, no, I managed the beauty category there. So on the dot-com side worked closely with the store merchants and grew the beauty channel. Bradley Sutton: Interesting, okay, and then how did you get to the Amazon side of things? Delaney: Yeah. So then from there, ended up shifting over to the brand side. For a few years worked for a beauty brand and at that beauty brand managed all their retailer.com channels, so Zulily, eBay, Walmart.com, Amazon.com, etc. So a bit more full circle. And now here at Vendo, leading, of course, the Amazon team as well as TikTok shop, which is one of our newer channels that we launched just a few months ago now. And then, of course, as you know, Bradley, you've had some of our Walmart.com teammates on the podcast as well. Bradley Sutton: Okay, and then what do you specifically do, like what's your specialties? I guess what's your daily? I know actually you actually do a podcast as well, but outside of the podcast, what are you doing for clients? Delaney: Yeah, so I'm the director of Amazon strategy, so I lead our team of account strategists here. But in terms of what Vendo does everything from P&L and forecast management towards direct management of the Amazon channel, managing advertising, marketing etc I'm more on the strategic side. So a lot of what you would look at from listing optimizations, SEO support, ranking, impact and really just understanding what strategies were implementing to hit brands top line and bottom line goals, both on the three-piece side and our one-piece side of the business through vendor central. Bradley Sutton: Awesome, awesome. All right, we're going to start broad here and then go narrow as we go on. But you know, since you have, you know, your company and you yourself have dabbled, I guess you could say, in a lot of different marketplaces. Be it, you know, amazon, Walmart, TikTok shop is kind of like the top three. What's just your state of the union in 2024 about the trajectory of each of these? Are all still going up. Is one skyrocketing over the other? Is one of them going down, one of them staying flat? What's your outlook for this year? Delaney: So I think, as far as trajectory, TikTok shop has the greatest potential Just being. Their affiliate network is so strong and the platform itself is extremely simplified, so it's not hard for a lot of sellers to join TikTok shop right now, and just in terms of their affiliate network. We obviously know that creator connections on the Amazon side has been in beta for quite some time, but I think TikTok shop has the upper hand when it comes specifically down to affiliate, just because of the ease of the platform and the fact that you can set these targeted collaborations per item, per creator that you reach out to. So Vendo has an in-house influencer and affiliate team which we're able to leverage, of course, but that allows us to glean great insights on the targeted collaborations and the open collaborations on TikTok shop. Delaney: Amazon specifically, I mean we'll see. I think they're always on an upward trajectory, given the amount of data that they have access to and just as far as shipping and logistics, they're always ahead of the curve there. But we have to look out for specific categories. If we look at platforms like Temu, which I know generated a ton of buzz after the Super Bowl with how much they're investing in different ads, Fashion categories, we know that Amazon referral fees are dropping in some of those categories. So we'll see. Right, I think Amazon's going to probably have to take some action across categories if Temu starts to undercut price and we'll see if Amazon also starts matching there. Delaney: And then Walmart.com is a silent killer. I mean, they have their stores that they're able to leverage. So with their store specifically, that opens up a ton of opportunity. I think that oftentimes a lot of Walmart.com sellers don't realize that if they are, or if they have the potential to sell on the one-piece side of the business, that opens up a whole new avenue with online pickup and delivery. And many times Walmart.com sales are grossly underreported because unless you're investing in to illuminate, you don't see those OPD sales naturally. So you might think the channel is smaller than it is, but it's really larger than what it appears to be on paper, just given the level of data that Walmart actually has versus what it discloses. Bradley Sutton: All right, I know you're a little bit out of the Walmart game, but I'm going to ask you a Walmart-specific question because I just want to see how relevant this is. This is something that I've been telling people, but my experience is about six, seven years old now. So I used to work for this company that does supplements and they're kind of like a famous company. They would do infomercials and things like that and I was their sales manager and people don't understand the size of Walmart brick and mortar because it was like, you know, like I was so proud of myself, I grew their Amazon sales from like $500,000 a year to like $3 million. I would have Walmart PO. That was for 20 SKUs, by the way. I would have Walmart POs for their one SKU that were like in the one to $2 million, just because of how many stores you know Walmart has, etc. So it was like it dwarfs Amazon, you know, unless you're like a huge whale on Amazon. Now, that being said, like what I, a couple of things I did was I started a couple brands or not a couple of brands a couple of products on the brand on Amazon, and then I moved it to Walmart. First of all, we already had a somewhat of a relationship with Walmart and then Walmart.com buyer, you know saw that I was dominating one of the subcategories and they're like all right, let's bring this I don't remember what it was called, but it's kind of like what Amazon calls vendors, a vendor central or something, where it's like, hey, we'll buy this from you, so that's shipped and fulfilled by Walmart because it's doing well. And they're like cool. Bradley Sutton: And then they're like hey, it started doing well there. And they're like, hey, let's take this and let's add this to brick and mortar. And that's when, obviously, you know, sales blow up. Now For me that's what I tell people of that story about like, how, why? Even though maybe if you just start something on Amazon or Walmart, you know sales could be 10 to 150 to one Amazon or Walmart. But the reason to start on Walmart is if you start, you know, making some waves, you can start selling to Walmart and then potentially, you can just get in front of a buyer because you can't, you know, just come in off the street and say, hey, I've got this cool new product, you know, would you just put it in Walmart brick and mortar? You know, unless you've got connections, is that still valid in 2024? Like is that kind of like the process that could potentially not guaranteed, obviously, but that could potentially happen. Delaney: Absolutely 100%. And I think that is sometimes what a lot of brands make a mistake with on Walmart.com or just in Walmart stores in general, is they go to Walmart stores too early. And if you go to Walmart stores too early then that really does a number to your brand from a profitability standpoint. So that's why Walmart marketplace is a great avenue for you to start, because you can even get Sam support, which is a strategic account manager on the Walmart three P side of the business who can help you and make sure that you're pulling those levers and in growing your brand on Walmart.com to go to stores. So yes, Bradley, 100% a great avenue to start. And looking at again just Amazon versus Walmart strategy, it isn't just let's go bring all of our Amazon's use over to Walmart, because both algorithms are getting a lot better from a pricing standpoint at identifying different prices. So we've seen pricing down to the price per ounce standpoint. So it doesn't even matter sometimes if you're launching completely different UPCs, they're still matching. So it's really important that before you launch on Walmart.com even if you've been selling on Amazon for quite some time you think about maybe differentiating different pack sizes or just different flavors of your product. That way there is a difference there that you can grow a completely new set of products. Bradley Sutton: Before we get to your specialty, which is Amazon, let's talk a little bit about TikTok shop. It's a different marketplace in that I've never sold in TikTok shop, so please feel free to correct me if any of what I'm saying is wrong, but to me it's different because it's not like something that you could do traditional keyword research. I know there's some tools and helium tents working on some things now that can analyze hashtags and things like that, but you don't really have control over what's necessarily indexed or getting to page one. It's like so just dependent on just the virality of something or a famous influencer showing it. Is that kind of what you see? It's kind of like completely hit or miss, where you have the least amount of control over your success. As far as on just regular TikTok shop, obviously you have control over how you advertise and how many impressions you get, but as far as just a post going viral and getting a lot of sales from it, do you feel like you have not as much control as on other platforms, or is that changed? Delaney: No, 100%. You're correct in that as well. I think that's why the affiliate network is so powerful, but is also. You need a defined strategy there. You need to know your exact demographic. You need to know which subset of creators you're looking to target, based on their engagement rate, their follower count, et cetera and you really need to do a deep dive into their content to make sure that they fit the brand, because you can reach out to as many creators as you want to through there, but at the end of the day, if they're not gonna generate sales from your brand, you're now giving away free samples and that could impact your bottom line. So I think yes as a whole. Definitely from a ranking standpoint, I think TikTok shop's going to evolve in that sense. When you're setting up items, there's specific keywords that they want you to be focusing on, but those are all of the benefit driven keywords or the main claims and the listings, so it doesn't appear that, from a ranking standpoint, those hold as much weight. It's literally how many pieces of content are you pushing out and how is the engagement of that content? So it is incredibly important that you have a solidified content strategy, and TikTok shop allows you to. There's like a get inspired section and you can see a bunch of content that's currently working on the platform that you could pull from in different categories and get ideas on how you can be capitalizing on that for your brand too. Bradley Sutton: Moving to Amazon. I'm not sure if you have experience in this much at all or if you've looked into it, but last night I for the first time, kind of like, took a deep dive into the new inventory placement fees that are coming. I was just seeing here and there, like some I don't know, I don't want to say horror stories but people are getting really scared, like, oh my goodness, my shipping is going to be 2x, mine's going to be 3x. I'm like what, for reals? So I went and what I did was I looked in my own account and by the time this episode is airing it's going to be in full effect. So I'm sure we'll know more. But I was like, yeah, there was a shipment that I had sent to one location only. I didn't choose to just, amazon had me do it. I guess it was like a hundred units of some coffin shelves, right, and it was like 77 bucks or something, because it was like shipping from San Diego to LA and so you know like it's obviously 77 cents per unit. And then I was looking all right in under the new world if I shipped to one location in California, which is obviously my preference, because it took probably a day to get there right. And it was cheaper. It was like a 68 cents per unit charge. So I was like, wait a minute, it is like double. You know what it is Like. Have you looked into this at all and started like thinking about for your clients, like what you're going to have to suggest to them to do or if they're going to have to change the way that they send replenishment? Delaney: Yeah, I mean most of them right now don't send to a single location, but it is very category dependent and so that's what we've seen. So for some categories specifically, there's actually a savings attached to it, but others, like yours, of course, Bradley, you're seeing a steeper charge there. So I think it does 100% matter and that's something in which we keep PNLs on an item level and are updating those PNLs whenever a new FBA fee is introduced, whenever a new inventory placement fee is introduced, just so we can understand the impact of some of these newer fees. But majority across the board, we are seeing increases due to the inventory placement fee. So it's just something that now a lot of our brands that do ship to a single location they're really going to have to evaluate whether that is worth it for their business or not 2024, what is different than a couple years ago or even then, then last year? Bradley Sutton: like what are your? You and your clients having to do a lot differently. There's a lot that's the same. Hey, keyword research is keyword research. Sure, I you know there's some people who might are predicting changes that might happen when Amazon rolls out new AI stuff. My personal opinion is that might, may or may not happen, and even it does happen. I still think traditional, like you know, keyword research and stuff is still going to be important, because you still have to let Amazon know what the product is. But, aside from speculation and stuff, just what are you having to do differently nowadays, whether it's advertising, whether it's listing optimization, whether it's a plus content, whatever that you weren't doing last year, maybe a year ago or two years ago? Delaney: The biggest change, I think, has just been the continued focus on profitability. I think that into last year as well, profitability was at the forefront of the business, where maybe a couple years ago it was more so focused on top line growth. But now really, as brands diversify their channel strategy, their understanding that, you know, with some rising Amazon fees, their bottom line maybe doesn't look as good as it did a couple years ago. And that's where, on the vendor side of the business, we're really looking at LTV to cat ratios, because a lot of our brands might be more hesitant to discount. Bradley Sutton: I know what that means, but explain it to everybody else out there. Delaney: Yeah. So LTV lifetime value, cat customer acquisition costs. So you want the LTV versus cat ratio to be healthy. A lot of agencies will probably tell you a three to one ratio is more so on the healthy side, which basically just means that what you're paying to acquire for a new customer, they're generating at least three times that rate in their overall lifetime value. In other words, they're coming back to repeat purchase from your brand. And I think that as we run promotions and we participate in some of these tent pull events, we're getting more and more pushback from brands who don't want to engage in, let's say, a Prime Day or a Black Friday, cyber Monday or any other tent pull moment that exists for their brand. But we're able to pull reports in which we analyze okay, how many new customers are we generating during these periods? And then for that cohort of new customers, what is their lifetime value in the next six, nine, 12 months? And in many cases that metric is healthy. And if you look at Helium 10 Market Tracker 360, Search Query Performance, keyword tracker, you'll see that in keyword tracker, your non branded keywords are experiencing an increase in overall organic rank during that time. Because of that increase in organic rank Search Query Performance, your purchase share is growing on that particular subset of keywords. And then you pull back a larger time horizon and for many of our brands looking at Market Tracker 360, they're doubling overall market share, while brands that aren't participating are decreasing in market share, and for extended periods of time. So thanks, Bradley, for all the innovation on that side, because that has helped tremendously. But it's really understanding what are the dynamics in the market and when we're not participating in these events, how does our market share change? Bradley Sutton: Okay, let's definitely talk in a little bit about some Helium 10 tools like Market Tracker 360, but Before then you mentioned, like Search Query Performance, how what's your best use cases for Search Query Performance? And or, if you're using it, product opportunity explorer in Amazon, because I think it's so cool that Amazon has is releasing so much more data than back in the old days. Some people say, what at Helium 10, aren't you scared of like? No, it's great. Like every time Amazon releases something, it helps us make even our tools better and actually validate some of the things that we've always shown. So we love it when Amazon opens up new data points. So, how are you using like what's the? You know you could probably have a whole episode about Search Query Performance or OX, but maybe the top, like one or two things that that you think sellers can be getting value out of. Delaney: Yeah. So on the Search Query Performance side, it's really identifying. First and foremost we look at where is your click share greater than your impression share? This is going to be your probably subset of keywords in which there's a ton of opportunity. There just might be a visibility standpoint You're not showing up. Let's see what we can do in terms of optimizing our listings for these keywords. Looking again into Cerebro and doing a reverse look up there to see what are my opportunity keywords in which I can improve my ranking on page one four and then tying that into okay, once I do that, how is Search Query Performance cleaning insights into changes in my overall click share, impression share, add to cart share, purchase share and what does that look like over a prolonged period of time? So a lot of people might look at okay, I want to look at a larger subset of keywords to go after, but really you should narrow this down to probably your top five to 15 at the onset subset of keywords that you're tracking regularly in keyword tracker and also in Search Query Performance to see how that changes. So in Search Query Performance again, just understanding, is my purchase share growing on these terms as I prioritize them more and then putting that back into our ads. And where am I ranked in terms of my top of search impression share for these particular terms? Is my top of search impression share now growing as I want to invest more and two and more relevant for these terms? And then three, let's look back at Search Query Performance and see how my purchase share is growing. Delaney: And then, on the opportunity explorer side, I think that's a great tool. Just understanding, okay, how saturated is my niche? Looking at the top 90% of clicks, is there opportunity in this niche? If my brand is looking to launch a new item, that's where we see the most value in it is okay. How many products have been launched more recently within this niche? What does the opportunity look like for pricing? What does the opportunity look like for reviews? Where do we need to be at within that particular niche to be at the category average so that our conversion rate is benchmarked within the category average? And then I really love the review aspect of things, so being able to really update your content to see positive review sentiments, negative review sentiments, and how are we tackling some of these things that are going wrong within the category as it exists? So, as you said, brad, that we could talk about it for probably three episodes, but that's the basis. Bradley Sutton: Good stuff there. I'm just waiting in anticipation for it to be available, like in the API. Then that's going to allow Helium 10 to do a lot more, even fun things, and combining it even more with Helium 10 data points I love looking at. For example, what is your impressions compared to the search volume? Because theoretically, the impression should be a little bit higher than the search volume, because if you're showing up at the top of the page, maybe an organic and in sponsored, you would have that more. But then it's like all right, let me bring in the exact two graphs of sponsored and organic over the last week or month and like oh okay, this is why it's not where I need it to be. I need to improve. You know there's just like so much fun stuff that that could definitely happen. Now, another tool you mentioned Market Tracker 360, a lot of you know, or some of Helium 10 users out there, might not be familiar with that tool, because it's actually one of the first tools that I think Helium 10 has. That's kind of like really for large sellers or agencies. You know, like you guys like almost everything Helium 10 has. You know we've got billion dollar companies like Lego or something using it, and it's just as applicable to a brand new seller. But this is one of the probably the first tools where I was like wow, I'm not sure I need this. Personally, I'm not that huge of a seller anymore, like maybe only I think I might have only done like half a million or 750,000 last year. I'm like I'm not sure this is for me, but some people just like yourself, you really get a lot of use. So for most people they've never even seen what it does. Can you just briefly talk about how you guys use Market Tracker 360 and how it helps you guys? Delaney: Yeah, absolutely so. In Market Tracker 360, you can either choose a subset of products so oftentimes you're going to choose your competitors or you choose some top keywords within the space. Those are the two most heavily used use cases that we use here. So we'll choose a bunch of the non-branded keywords within the space and we'll put those into Market Tracker 360. And then what it will do is it will pull a bunch of competitors and also your product that are relevant for those specific keywords and literally build a market for you. So, using this market, you can see what is the percentage of overall sales that each competitor is generating, as well as what is this track back to a dollar value. And, yes, we have spot checked that multiple times and it is a pretty accurate there in terms of the sales that it's pulling. So what we do is we'll include that in our product launch phase. When we receive a new brand into the Vendo pipeline, we look at okay, how are they situated within the market right now compared to these top competitors? And of course, we know who the top competitors are. The brand has shared that with us, and then you can dive deeper into different filters that you can set so you can say, okay, I only want to filter this to a title that includes this keyword, like, let's say, the title includes protein powder or it is situated in this specific category or subcategory. That way you can really define that market even more so, and now you don't have as broader of a set of different competitors in that market. It is a lot more specific to your overall market. Or, if you only want to benchmark it towards like five competitors versus the entire market, you can do that too and exclude specific competitors from showing up there. So that's the basis of Market Tracker 360 and how we use it. But then it goes even further deeper into there's different keyword insights that you can see through Market Tracker 360. And where are those competitors now winning? How has the ranking of those competitors on the organic and the sponsored standpoint changed with time? So that's probably my favorite tool in Helium 10, Bradley. Bradley Sutton: Nice, nice. What about the regular side of Helium 10, which I know you have a lot of experience with? What's your favorite tool? And then my secondary and it's use case. And my secondary question would be if you had a wish list of your top thing that Helium 10 doesn't have currently, doesn't have to be Amazon, could be about Walmart, could be something about TikTok shop. What would be the number one thing? If you were like, hey, I can be the Helium 10 director of product for a day, what would you make our team get started on working for you? Delaney: Yes. So I'll start with your first question related to my favorite tool. It has to be Cerebro. Just going back to the roots, looking at the time tracker function that you guys have more recently added, it's probably been probably not even a year yet, right, Bradley? But that tool is extremely powerful because, again, if you have a brand that experiences a ton of seasonality, you can go back to those specific periods in time to see how you were ranked on specific terms, as well as how your competition is and also what are seasonal terms that you need to be taking advantage of. And I think that is often something that a lot of brands miss is hey, there might be 500 searches per month for this particular keyword now, but three months from now there's going to be 5,000. So what are you doing with that information? How are you getting ahead of it from a creative standpoint? How are you optimizing your listings to make sure that those specific keywords are being highlighted? And then, on the advertising side, your competitors probably aren't going to know to be winning on those specific keywords either. So you could get the upper hand by understanding I need to be ranked on page one at this exact moment of time, on the top half of page one, ideally in the top three to five slots. And once I can get there, then I know that when this search volume hits its peak I'll be the competitor that's getting a majority of the conversion share there. So that's got to be my by far my favorite aspect there. Delaney: And then apologies, Bradley, I'm on the second question, related to what I would like to see from an agency side. My vendor central experience probably speaks to including a few more vendor central aspects in there, just because from a purchase order standpoint that is a huge area that we would leverage. But honestly, I think from an FBA standpoint I would have to say forecasting, because I think that inventory management is a huge challenge for a lot of brands and forecasting allows us to better understand what our projections and what our inventory demand is going to look like throughout the year. And then my second one, if we're throwing things in here, would just be variations. So I know with inventory protector you can update maximum order values and things like that. If we could directly change variations in Helium 10 or really be able to decipher, maybe even submit cases for variations that are wrong some more technical things there, but all things that I feel like would be extremely powerful, because that's where a lot of time is spent trying to update things that maybe Amazon is using. It's not updating, even after multiple cases. Bradley Sutton: Cool, cool. Now, before we get into some of your final strategies of the day, if people want to reach out to Vendo Commerce guys, one of the easiest ways is just go to hubhelium10.com and type in Vendo, which is Spanish for I sell. So whoever made that company name is a genius and you can reach out to them there. But if people want to follow you or reach out to you, how can they find you on the interwebs out there? Delaney: Yes, you could find me at delaney@vendocommerce.com and, as Bradley said, also have a podcast that I know Bradley will be joining me on in a couple weeks Vendo Commerce Velocity as well as on LinkedIn. I'm on there, delaney@vendocommerce.com. Bradley Sutton: A couple, maybe quick hitting SST, what I call my 60-second strategies. By the way, that's also something that comes from my Filipino side, because I think that's how our mothers or grandparents would call us when they're trying to. You know, come over here. But anyways, for everybody else, that just stands for a 60-second tip. So what is a couple of 60-second tips or strategies that you can talk about that our sellers can influence? Delaney: Yeah. So, from a more data-centric standpoint, make sure you're leveraging both Helium 10, Search Query Performance and product opportunity. Explorer tons of insights and the way in which you're telling a cohesive story for your brand. If you combine those tools, they're not meant to be used in silo, they're meant to be used together, but also from a competitive aspect, using the video placement aspect and sending videos. Putting videos on your competitive ASINs is something that's really fundamental, but at the basis of it is just more organic visibility for your listings. So, again, you can add your own branded videos onto competitors listings within the video manager. A lot of brands don't do this, but they will show up if the full video stack is not filled by your competitors. So something to look out for. Delaney: Also, from a cross-sale standpoint, a lot of brands aren't currently leveraging things like targeted cross promotions in which you buy one product and you get 5% to 10% off another product, or the add an accessory widget. A lot of brands think that, yes, that's probably only a SaaS core function if you are investing in that program, but we've seen through filing of multiple cases, you can have that add an accessory widget pop up there and then, just in terms of prime, exclusive discounts. I know that sometimes, and more often, you're seeing that when you add SKUs and prime exclusive discounts they might be getting rejected. So for that I would suggest creating a new SKU, and what we've seen that is that if a SKU is being flagged specifically for FBM or for internal policies, then you can create a new SKU. Add that new SKU instead to your prime exclusive discount and it will still run because that history won't be tied to that new SKU. So those are a few things, but on a larger basis. For a 60-second hack let's say a very not even hack, but tip is to know your PNL, and Amazon has a lot of different tools. Helium 10 has a profits tool to help you understand that. But you do need to understand how much margin you have to work with and evaluate your PNL on a weekly and even a monthly basis. Bradley Sutton: All right. Well, this has definitely been a strategy field episode. Now, on the personal side, you got married last year, so congratulations. Where was your honeymoon? I was living vicariously through your Instagram honeymoon, but where was it Wasn't Maldives. It wasn't the Maldives honeymoon. Delaney: I know, but where'd you guys go? You're going to need to change the name of your honeymoon launch strategy, Bradley, but we went to Italy and then we ended up in Santorini. So a bunch of different spots in Italy and then Santorini in Greece was my favorite. Bradley Sutton: What's some of, overall, your favorite travel spots. Is that something you do, or was that you know? Do you travel with any kind of frequency, or are you more of a homebody? Delaney: Trying to travel more usually, stay stateside, go to Hawaii a decent amount. I can't really get tired of Hawaii, but in terms of some of my favorite places I've been, probably Spain is at the top of the list. So many great places in Europe. But I would say if you haven't been to Santorini, I don't think I'd ever be able to go back, but it is definitely worth a visit. Bradley Sutton: Speaking of Spain, you got to get Darren to send you in May, probably our next Helium 10 Elite workshop. You know we do a quarterly workshop is probably going to be in Madrid in May. So business, business trips/second honeymoon bring your hubby along and, you know, soak up the nightlife in Madrid and the museum. I like, I like how it's both. You know like I can hit those like really cool museums and architecture, and you know they've got good restaurants and nightlife over there. So tell Darren, I'll put in the good word for you. Let's, let's hang out in Madrid next year. Delaney: Yeah, we'll put in the good. I will definitely be bringing that one up to him. So thanks for that, Radley. And then we'll have to make a trip to the Philippines. Bradley Sutton: Yes, well, I'm actually going soon. The Amazon is doing their first event, or not? For the I missed their first event, actually in March, but or in February, I should say. But they're actually doing another event in a couple of months, so, offline, I'll give you some details that they haven't finalized a date on that. But yeah, there's second every event in Manila, and so there we go. You can go and visit some family too and support the community out there. Delaney: There we go. That sounds great. I definitely need to go back. Bradley Sutton: Awesome, all right, well, thank you so much for joining us and it was great to see my sister from another mister right here on this show, and I look forward to being on your show in a couple of weeks.

On this episode of the Fearless Sellers Podcast, host Joie Roberts speaks with Cara Sayer, an inventor and Amazon seller based in London. Cara shares her journey of creating a product she believed in and the importance of both positive and negative feedback from customers. Despite not being a "baby person," Cara discusses her experience as a mother of a teenager while still selling baby products. Tune in to hear Cara's inspiring story of resilience and passion for her business.   Chapters [00:02:39] Solving baby sleep problems. [00:04:55] Motherhood and stroller solutions. [00:09:41] Volcanic eruption affecting business. [00:12:41] Running a business from home. [00:15:20] Award-winning brand creation. [00:17:25] Learning and competition mindset. [00:21:08] Product optimization on Amazon. [00:24:09] Customer service for sleep-deprived moms. [00:28:47] Starting an Amazon business. [00:30:22] Running a profitable business. [00:35:27] FBA and FBM strategies. [00:36:49] Don't give up on dreams. [00:41:39] Pricing strategies for small businesses. [00:44:15] Importance of customer service.   Cara Sayer is a remarkable inventor, Amazon seller, and entrepreneur based in London. Her journey began in 2007 when she encountered a problem as a sleep-deprived mom trying to get her baby to sleep while out and about. This experience led her to invent a revolutionary product called Snooze Shade, a portable blackout blind for strollers. Cara's dedication to her product and her customers is evident in her ethos of providing practical solutions to real-life problems faced by parents. She believes in the importance of building a strong brand that not only offers quality products but also exceptional customer service. Cara's commitment to helping parents and improving their lives has been the driving force behind her success. Over the years, Cara has grown Snooze Shade into a global brand, winning over 80 awards for her innovative product. Despite facing challenges such as the volcanic eruption in Iceland and the impact of COVID-19 on sales, Cara's resilience and belief in her product have kept her going. She emphasizes the importance of staying true to one's passion and not giving up, even when faced with obstacles. Cara's approach to business is rooted in practicality and a deep understanding of her customers' needs. She advises aspiring entrepreneurs to choose products they are passionate about and to focus on providing value rather than competing solely on price. Her willingness to learn, adapt, and test new strategies has been key to her continued success in the competitive world of Amazon selling. As a speaker, Cara's insights and experiences serve as inspiration for others looking to start their own businesses. Her philosophy of continuous learning, customer-centric approach, and willingness to take risks have set her apart in the industry. Cara's story is a testament to the power of perseverance, innovation, and a genuine desire to make a difference in the lives of others.   Contact Joie on Instagram:@JoieRoberts.official Interested in learning how to build your own Amazon business from the leaders in the Amazon industry? Book your free consultation with Joie and team at www.CallAMZ.com

Kayla from My Amazon Guy breaks down the essentials of FBM shipping, explaining the differences between Seller Fulfilled Prime and standard Premium Shipping. This video is a must-watch for Amazon sellers looking to enhance their shipping strategies and improve customer satisfaction. Learn about the key requirements and performance indicators for both shipping options, and discover how to access your shipping eligibilities in Seller Central. Kayla also discusses the benefits of enrolling in Seller Fulfilled Prime, including the coveted Prime badge and improved customer support. Understand the additional responsibilities that come with Seller Fulfilled Prime, such as maintaining high delivery standards and offering free expedited shipping for Prime customers. If you have any questions or need further guidance, My Amazon Guy is here to help as a learning-first company. Get ready to boost your Amazon business with effective shipping strategies.#AmazonFBM #SellerFulfilledPrime #AmazonShipping #EcommerceStrategy #MyAmazonGuy #OnlineRetail #AmazonSellerTips #ShippingOptimization #EcommerceShipping #AmazonBusinessStrategy→ Save 20% on your first 6 months of Helium 10!↳ Use code STEVENPOPE6M20 at https://bit.ly/3RTm5id→ Already have Helium 10?↳ Exclusive MAG discount for upgrading existing accounts at https://myamazonguy.com/h10upgrade-----------------------------------------------------------------------------------------Join My Amazon Guy on LinkedIn: hhttps://www.linkedin.com/company/28605816/Follow us:Twitter: https://twitter.com/myamazonguyInstagram: https://www.instagram.com/stevenpopemag/Pinterest: https://www.pinterest.com/myamazonguys/Please subscribe to the podcast at: https://podcast.myamazonguy.comApple Podcast:  https://podcasts.apple.com/us/podcast/my-amazon-guy/id1501974229Spotify: https://open.spotify.com/show/4A5ASHGGfr6s4wWNQIqyVwSupport the show

Once per week or so our Amazon seller leadership team and I love to go live on Zoom with whoever can join us and answer as many ecommerce and Amazon selling related questions as possible. We love to capture the best moments from these Monday night sessions for you and turn them into a podcast episode.   From the team highlights: Jim talks about the My Silent Team Facebook page which now has 74,000 members strong! The purpose of this Facebook group is to teach creative ways to make money online with Amazon as the primary focus because ½ of all online transactions occur on Amazon.com! Replens is the base model our group teaches for new sellers! The Proven Amazon Course is a learning library - “for on time learning!” 100% of JIm's income has been via e-commerce for the past 20 years! Jim's podcast, Silent Sales Machine Radio, is completely free to listen to. If interested in pursuing coaching, SilentJim.com/bookacall for more info     Jim discusses his good friend, Rabbi Daniel Lapin, and highly recommends his new book called The Holistic You - which integrates the 5 F's - faith, family, fitness, finance and friendship: https://www.amazon.com/Holistic-You-Integrating-Finances-Friendships/dp/1394163487   The conference will be held May 2024 in Orlando, FL! https://theprovenconference.com for more information! Jim feels this is one of the best Amazon conferences available because the people teaching the classes are actual Amazon sellers themselves and speak from personal selling experience!   Jim explains that about 95% of new sellers start by looking at Amazon selling through the wrong lens - a mindset shift is needed to look for “testworthy ASINs” as opposed to “profitable products!” Jim uses a bag of marshmallows as an example to illustrate how a new seller can look for test worthy ASINs. Jim also discusses the Kick Start Boot Camp (for PAC members) which includes 4 group coaching sessions with Coach Robin Joy for about $40!   Jim talks through an example of a profitable ASIN involving tea and recommends Podcast #369 to learn more about Keepa!   Jim explains his process for pricing (set price and leave it for 30-45 days) and then lower it to break even to get it moving if needed. Jim recommends listeners check out Podcast #554 - Ignore The Amazon “buy box” if you want to sell more Amazon Replens   Coach Robin Joy recommends the following categories for new sellers which tend to be open and a great place to start - home and kitchen, office supplies, arts and crafts, pet supplies (not food), patio, lawn and garden, industrial and scientific. Jim explains that as new sellers get 30-40 sales under their belt, Amazon will start to trust them and sellers will naturally become ungated in more categories!   The guest discusses difficulties he is having as an international seller with his billing (LLC address) and shipping addresses (prep center) not matching and as a result, having a hard time getting ungated in Lego (and a different home address on file with Amazon). Jim talks through thoughts he has on this topic and recommends both the International Selling Course in the PAC and asking for help in the free FB group   Jim answers some FBA prep and ship questions regarding which items can go in a box together as well as expiration dates   Jim answers some questions regarding a newer course - www.ProvenBotSourcing.com and also mentions www.Profitseekerpro.com. Jim and the guest also discuss systems and how they help automate your business!   Jim discusses the Keepa graph and how far back in time sellers need to go in order to decide if it is a test worthy ASIN. Jim discusses avoiding listings that are on lead lists and have a significant rise in sellers happening. Personally, he looks back 6-9 months in general and a year if it's a seasonal item to get a good idea of the selling history   Jim was personally invited to the Amazon Accelerate Conference and had the opportunity to ask questions at the director level of Amazon! (with Claire O'Donnell)   Jim discusses how Amazon divides sellers into 2 categories - those who are selling their own brand and those who are selling others' brands   Jim discusses how about 95% of the time it is best to sell FBA. The premise of the guest's question is really when to also include FBM. Jim's opinion is that new sellers should really focus on FBA while learning the Amazon system   Show note LINKS:   Get a free business growth consulting session with an e-commerce consultant on our coaching team. Call: 1-800-994-1792 / 1-801-693-1688 or TEXT US at 385-284-7701 (US & Canada only for Text) or grab a slot on our calendar at https://SilentJim.com/bookacall   SilentSalesMachine.com - text the word “free” to 507-800-0090 to get a free copy of Jim's latest book in audio about building multiple income streams online! If you live outside of the US or Canada please email support@silentsalesmachine.com for a copy!   My Silent Team Facebook group https://www.facebook.com/groups/mysilentteam 100% FREE! Join 74,000 + Facebook members from around the world who are using the internet creatively every day to launch and grow multiple income streams through our exciting PROVEN strategies! There's no support community like this one anywhere else in the world!   ProvenAmazonCourse.com - the comprehensive course that contains ALL our Amazon training modules, recorded events and a steady stream of latest cutting edge training including of course the most popular starting point, the REPLENS selling model. The PAC is updated free for life!        

Discover the latest game-changer for FBM sellers on Amazon: Automatic Handling Time (AHT). Join Steven Pope, founder of My Amazon Guy, as he delves into the intricacies of this new program and its impact on your business. In this insightful video, Steven breaks down the benefits of combining FBM and FBA listings, and how AHT can streamline your shipping process, enhancing efficiency and boosting sales. He also discusses real-world scenarios where FBM outperforms FBA, the implications of AHT on seller logistics, and strategies for maximizing sales growth.Whether you're exclusively an FBA seller or utilize FBM regularly, this video is packed with valuable insights to optimize your Amazon selling strategy. Stay ahead in the competitive world of online selling with these expert tips and strategies.Timestamps:00:00 - Introduction to Automatic Handling Time for FBM Sellers00:22 - Benefits of FBM and FBA Listing Strategies01:02 - Examples of FBM Advantages in Specific Scenarios01:19 - Overview of New Automated Handling Time (AHT) Program02:03 - Details on AHT Implementation and Seller Impact03:02 - Amazon's Marketing Email on AHT and Its Benefits03:54 - Additional Features and Account Health Considerations with AHT04:16 - Comparisons with SFP and Logistics Focus for Sellers04:48 - Overall Impact of AHT on FBM Sales and Seller Strategy05:07 - Conclusion and Additional Resources for Sellers→ Save 20% on your first 6 months of Helium 10!↳ Use code STEVENPOPE6M20 at https://bit.ly/3RTm5id→ Already have Helium 10?↳ Exclusive MAG discount for upgrading existing accounts at https://myamazonguy.com/h10upgrade------------------------------------------------------------------------------------------------------Join My Amazon Guy on LinkedIn: hhttps://www.linkedin.com/company/28605816/Follow us:Twitter: https://twitter.com/myamazonguyInstagram: https://www.instagram.com/stevenpopemag/Pinterest: https://www.pinterest.com/myamazonguys/Please subscribe to the podcast at: https://podcast.myamazonguy.comApple Podcast:  https://podcasts.apple.com/us/podcast/my-amazon-guy/id1501974229Spotify: https://open.spotify.com/show/4A5ASHGGfr6s4wWNQIqyVwSupport the show

Today's guest still has a full-time job and is taking online college courses... and has a young daughter but he's squeezed into the cracks of his life the Amazon REPLENS selling business model that we teach in the ProvenAmazonCourse.com training - and it's going really well!   He started in the Summer of 2023 and he's ramped up incredibly fast!   He shares how he finds great inventory, the tools he's using, the power of doing some of your own shipping (FBM), the power of local relationships and also how he's well on his way to having a seven figure business.   *** On today's podcast episode, Jim mistakenly refers to podcast episode 756 when he meant to refer to number 754. That's the episode where Khang talks about his fully automated $3 million amazon REPLENS business.   Sponsored by Arbitrage Card - Save cash with DISCOUNTED GIFT CARDS! A member of our community has put together a free eBook on this topic which includes a basic introduction to gift cards as well as some tips and resources that can benefit even those who are already experienced with gift cards. Get the free report at: silentjim.com/giftcards   Show note LINKS:   Come meet your fellow listeners to this podcast, dozens of our coaches and hundreds of business building warriors at our live event in May! Tickets are on sale now! TheProvenConference.com/orlando/   Get a free business growth consulting session with an e-commerce consultant on our coaching team. Grab a slot on our calendar at https://SilentJim.com/bookacall   SilentSalesMachine.com - text the word “free” to 507-800-0090 to get a free copy of Jim's latest book in audio about building multiple income streams online or visit https://silentsalesmachine.com/ssm11/ffv11/!    My Silent Team Facebook group https://www.facebook.com/groups/mysilentteam 100% FREE! Join 74,000 + Facebook members from around the world who are using the internet creatively every day to launch and grow multiple income streams through our exciting PROVEN strategies! There's no support community like this one anywhere else in the world!   ProvenAmazonCourse.com - the comprehensive course that contains ALL our Amazon training modules, recorded events and a steady stream of latest cutting edge training including of course the most popular starting point, the REPLENS selling model. The PAC is updated free for life!   Sellerboard - THE accurate profit analytics tool for Amazon sellers that helps you calculate your profit precisely accounting for all hidden fees and in real time. Use our link and get a TWO month free trial: https://SilentJim.com/numbers    SellerAmp: https://selleramp.com/mst/ our special community discount can be found here   Humnbird.com: Offering Tax and Business Entity set up services as well as Brand Registry and Trademark services. Free tax consultation, too! https://go.oncehub.com/letsgethumn   Today's guest requested we not reveal his full name because he's still full-time employed.  

Once per week or so our Amazon seller leadership team and I love to go live on Zoom with whoever can join us and answer as many ecommerce and Amazon selling related questions as possible. We love to capture the best moments from these Monday night sessions for you and turn them into a podcast episode.   Highlights grabbed by the podcast team:   Jim introduces himself as well as the community, jokingly referring to this segment as a “Jim-fomercial!”   Coach Robin Joy discusses the Kick Start bootcamp - for less than $40 new sellers (have to be PAC members) receive 4 group coaching sessions and access to a private Facebook group that will help new sellers get set up quickly and send their 1st product into Amazon FBA! (silentjim.com/kickstart for more info)      Coach Brian Olsen talks about the Replens accelerated workshop, which is happening May 21-22, 2024 (right before The Proven Conference!). More info can be found at provenamazoncourse.com/100 and theprovenconference.com.     The guest shares an encouraging update on her business, which Jim says is “proof of concept!” silentjim.com/bookacall for more info on the coaching program.     Coaches Brian and Robin Joy Olsen discuss category and brand restrictions for new sellers, as well as ungating. They also recommend Podcast #612 - “I STILL can't find any Amazon replens - someone help!,” which contains information regarding “the 3 step check.”(watch on YouTube rather than the podcast for additional info).   Watch the YouTube version here: https://youtu.be/7SCqsPUjUSE     Jim gives an overview of the Jan 1, 2024 podcast episode on the Amazon influencer program (Podcast #759 - Many are getting big monthly payouts from Amazon for simply uploading short videos to Amazon): 1) anyone can do it 2) doesn't cost anything 3) involves uploading videos to Amazon 4) if buyers watch them and buy the product as a result, then you get paid a % of the sale.     Jim talks about one of his favorite podcasts of 2023 - #754 - “Fully automated OA REPLENS business doing multiple seven figures.”     Coach Brian Olson talks about avoiding generic listings and any ASINs that have the brand misspelled in the title. He compares finding ASINs to looking for puzzle pieces. Jim recommends new sellers listen to the concepts presented in Podcast episodes #554 - Ignore the Amazon “buy box” more if you want to sell more Amazon REPLENS, #555 - Ten ways to find great REPLENSto sell on Amazon and #612 - I STILL can't find any Amazon replens - someone help!    Coach Brian answers a question regarding an ASIN with 1 FBA seller vs 20 FBM sellers - and proposes some ideas why the FBM sales are happening much more frequently.   Show note LINKS:   https://silentjim.com/podcast - epsiodes recommended for further learning #554. 555, 612, 754, 759 - buy box, repens, ways to find replens, can't find replens, Amazon influencer course   https://silentjim.com/thesystem - the software being used to run a $3million REPLENS business on autopilot is now available for all!   Get a free business growth consulting session with an e-commerce consultant on our coaching team. Grab a slot on our calendar at https://SilentJim.com/bookacall

Today's guest is a coaching student and provenamazoncourse.com student who has built a robust multiple five figure per month REPLENS business selling on Amazon.com (US).   He's doubled his business this year over last year and he has big goals for the future.   He has a team of virtual assistants (he calls them teammates) who are filling all the vital roles of his business and you even get to briefly meet a few of them on today's episode (although we had some audio issue so we had to edit that portion a bit).   He's using a US based prep center to store and ship his inventory and he even does a significant amount of FBM (merchant fulfill) without ever seeing or touching his inventory!   Our guest says his top priority is to "make my role unnecessary" - and he's well on his way to doing it!   Sponsored by Arbitrage Card - Save cash with DISCOUNTED GIFT CARDS! A member of our community has put together a free eBook on this topic which includes a basic introduction to gift cards as well as some tips and resources that can benefit even those who are already experienced with gift cards. Get the free report at: silentjim.com/giftcards   Watch this episode on our YouTube channel: https://youtu.be/t6aikGFtlnw   Show note LINKS:   ProvenAmazonCourse.com - the comprehensive course that contains ALL our Amazon training modules, recorded events and a steady stream of latest cutting edge training including of course the most popular starting point, the REPLENS selling model. The PAC is updated free for life!   https://SilentSalesMachine.com - text the word “free” to 507-800-0090 to get a free copy of Jim's latest book in audio about building multiple income streams online! If you live outside of the US or Canada please email support@silentsalesmachine.com for a copy!   My Silent Team Facebook group https://www.facebook.com/groups/mysilentteam 100% FREE! Join 74,000 + Facebook members from around the world who are using the internet creatively every day to launch and grow multiple income streams through our exciting PROVEN strategies! There's no support community like this one anywhere else in the world!   Get a free business growth consulting session with an e-commerce consultant on our coaching team. Call: 1-800-994-1792 / 1-801-693-1688 or TEXT US at 385-284-7701 (US & Canada only for Text) or grab a slot on our calendar at https://SilentJim.com/bookacall   Come meet your fellow listeners to this podcast, dozens of our coaches and hundreds of business building warriors at our live event in May! It's not too early to plan! TheProvenConference.com/orlando/   https://PrepCenterNetwork.com - Need a hand in prepping inventory? We have a list of all known Amazon seller prep centers worldwide. If you know of a prep center that's not listed, please let us know!   Today's guest: Omar Rabbat

Once per week or so our Amazon seller leadership team goes live on Zoom with whoever can join us to answer as many ecommerce and Amazon selling related questions as possible.   Highlights put together by the podcast team :   Jim reminds all new sellers that they should start with The Proven Amazon Course (PAC). He also discusses the “Getting Started” module and recommends the Kick Start Bootcamp    Jim discusses why now is the best time to start selling physical products online and how market saturation is not a concern! E-commerce is the way of the future! Robin Joy discusses how the Kick Start Bootcamp is an incredible opportunity! She also discusses the Path to 100 ASINs course - go to provenamazoncourse.com/100 to fill out the survey and be notified of upcoming courses in 2024    Robin Joy outlines the basic financial needs to start your business: a professional selling account, Keepa account and some money for inventory. With the Replens model, the goal is to put money in the bank as you learn! Jim summarizes the model - low-low-high: low risk, low investment, high chance of success    Jim talks about finding test worthy ASINs (underserved listings) vs profitable products! He recommends new sellers listen to podcast episode #554, which further explains this strategy!    Jim records a “mini live podcast” during this Monday Facebook live. Key points include: -Foundational method is the Replens model - finding test worthy ASINs -Why right now is the best time to embark on an e-commerce business? (only 15-17% retail economic activity is online!) -Jim also discusses inflation and how that plays into this business! -We live in a time where there is such incredible disparity in the value of the US dollar!   A listener asks Jim about putting expenses on a credit card (Seller account, Keepa, inventory, etc). Jim talks about what's needed financially to build a slow, steady and solid business. He recommends a book from one of our own community members - From Homeless to Homeowner by Carolyn McFall   A seasoned eBay seller shares how he is utilizing his selling background to help get up and running on Amazon. The guest also inquires of Jim if he should sell the same products FBA as well as FBM! Jim also gives a couple tips about selling FBM during Q4!   Jim recommends Amazon University for new sellers and/or the Kick Start boot camp, which the guest inquires as to how far he needs to be into The PAC to do the boot camp!    The guest asks about cashback websites such as Rakuten, as well as discounted gift cards, and wonders how to factor those into the profitability of products. silentjim.com/giftcards for more info on how to utilize gift cards. The guest asks Jim if he feels FBA or FBM is experiencing more growth!    Show note LINKS: KICKSTART Bootcamp - Brand New to Amazon and REPLENS? All students of the provenamazoncourse.com course who've not yet made their first REPLENS sale will benefit greatly from this series of live (and recorded of course) zoom group sessions with a coach - it's only $39! https://silentjim.com/kickstart/   Get a free business growth consulting session with an e-commerce consultant on our coaching team. Call: 1-800-994-1792 / 1-801-693-1688 or TEXT US at 385-284-7701 (US & Canada only for Text) or grab a slot on our calendar at https://SilentJim.com/bookacall   SilentSalesMachine.com - text the word “free” to 507-800-0090 to get a free copy of Jim's latest book in audio about building multiple income streams online! If you live outside of the US or Canada please email support@silentsalesmachine.com for a copy!   My Silent Team Facebook group https://www.facebook.com/groups/mysilentteam 100% FREE! Join 74,000 + Facebook members from around the world who are using the internet creatively every day    ProvenAmazonCourse.com - the comprehensive course that contains ALL our Amazon training modules, recorded events and a steady stream of latest cutting edge training.The PAC is updated free for life!   Come meet your fellow listeners to this podcast, dozens of our coaches and hundreds of business building warriors at our live event in May! It's not too early to plan! TheProvenConference.com/orlando/                    

In this highlight episode you'll hear how the guest sources inventory, her full numbers and profits as well as other details that will inspire and encourage anyone currently building or considering an Amazon business!   We covered episode #684 - From corporate career to home based Amazon  success with Replens. You can listen to the full episode at https://silentjim.com/podcast   Jim and the guest talk about their parallel journeys that have led them to their e-commerce beginnings! The guest further discusses the conservative path she took before jumping into Amazon selling. She first spent time lurking in the My Silent Team FB group and listening to many podcasts!   Jim also discusses how consulting in the Amazon world can be its own income stream! 4 months into her Replens journey and the guest was hitting 10k in monthly sales! And 20-25k in 6 months! Keepa, Keepa product finder, Brian and Robin Joy's course, coaching, OA Simplified and a Prep center were all incredibly helpful for her growth as well!   Jim and the guest discuss the importance of relationships, community and networking!  Guest says she was intentional, talked with vendors at tables, got more out of the classes/sessions and focused on building relationships at this year's conference. Jim reminds sellers about Orlando 2024!! May 23-25 - more info at https://theprovenconference.com.    She shares that she has Attorney Jeff Schick on retainer to help with any legal issues that may arise with her business!  A reminder that everything sells more during Q4 - even the mundane, and Jim reminds listeners that selling groceries via FBM can be very profitable!   Jim also discusses building systems to simplify your business! - especially finding someone else to help find profitable ASINs as a 1st step (rather than packing boxes)!   The guest reminds listeners that you need to know how to do a task well before delegating that task to someone else! The guest has some final tips for the new sellers!: 1) Just move forward, 2) Inch deep and mile wide approach, 3) Don't give up too quickly.   Show note LINKS:   SilentSalesMachine.com - text the word “free” to 507-800-0090 to get a free copy of Jim's latest book in audio about building multiple income streams online or visit https://silentsalesmachine.com/ssm11/ffv11/! If you live outside of the US or Canada please email support@silentsalesmachine.com for a copy!   My Silent Team Facebook group https://www.facebook.com/groups/mysilentteam 100% FREE! Join 72,000 + Facebook members from around the world who are using the internet creatively every day to launch and grow multiple income streams through our exciting PROVEN strategies! There's no support community like this one anywhere else in the world!   Get a free business growth consulting session with an e-commerce consultant on our coaching team. Call: 1-800-994-1792 / 1-801-693-1688 or TEXT US at 385-284-7701 (US & Canada only for Text) or grab a slot on our calendar at https://SilentJim.com/bookacall   ProvenAmazonCourse.com - the comprehensive course that contains ALL our Amazon training modules, recorded events and a steady stream of latest cutting edge training including of course the most popular starting point, the REPLENS selling model. The PAC is updated free for life!   Come meet your fellow listeners to this podcast, dozens of our coaches and hundreds of business building warriors at our live event in May! It's not too early to plan! TheProvenConference.com/orlando/      

We're back with another episode of the Weekly Buzz with Helium 10's Chief Brand Evangelist, Bradley Sutton. Every week, we cover the latest breaking news in the Amazon, Walmart, and E-commerce space, interview someone you need to hear from and provide a training tip for the week. Walmart Announces Black Friday Sale Details and Previews Early Deals https://www.cnet.com/deals/walmart-announces-black-friday-sale-details-and-previews-early-deals/ EU Store Transparency Report https://assets.aboutamazon.com/cd/28/4d02dd2e41ec8c6d1bc341e9d919/amazon-eu-store-transparency-report-jan-june-2023.pdf Bad Review Removal https://www.linkedin.com/posts/h10bradley_dont-remember-getting-this-notification-activity-7125484541426708481-WmJx/ Amazon's Counterfeit Crimes Unit's collaboration with brands and law enforcement result in global raids https://www.aboutamazon.com/news/policy-news-views/amazons-counterfeit-crimes-unit-successful-raids-worldwide Exclusive: How Walmart is using AI to supercharge its holiday plans https://finance.yahoo.com/news/exclusive-how-walmart-is-using-ai-to-supercharge-its-holiday-plans-190849969.html?guccounter=1 Shopify merchants seek AI boost for key sales decisions https://www.reuters.com/business/retail-consumer/shopify-merchants-seek-ai-boost-key-sales-decisions-2023-11-01/ TikTok tests new ways to embed commerce into the in-app experience https://www.insiderintelligence.com/content/tiktok-tests-new-ways-embed-commerce-in-app-experience And don't miss our deep dive on how to generate unlimited Amazon Post graphics using AI. Let's discover how to elevate your business and create engaging content for your customers. It's an exciting time to be in e-commerce, and we're here to help you navigate it!   In this episode of the Weekly Buzz by Helium 10, Bradley covers: 01:12 - Amazon MYCE 02:37 - Walmart Black Friday 03:38 - FBM Update 04:22 - Premium A+ Content 05:21 - Amazon EU Details 06:33 - UK SAS Program 07:24 - Bad Review Removal 08:22 - Amazon CCU 09:41 - AI Everywhere 12:30 - Follow Helium 10 x Pacvue on TikTok 13:05 - ProTraining: How to Generate Amazon Posts using AI 19:48 - Helium 10 New Features Alert 23:48 - Did Bradley Hit 1 Mile? ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On Youtube: youtube.com/@Helium10/videos   Transcript Bradley Sutton: Amazon's allowing sellers to send emails to customers for Black Friday and Cyber Monday. There's new requirements for premium A plus content, amazon's now sending emails out when they remove bad reviews, and there's tons of new AI news in the e-commerce world. This and much more on this week's weekly buzz. How cool is that? Pretty cool, I think. Hello everybody, and welcome to another episode of the series sellers podcast by Helium 10. I am your host, Bradley Sutton, and this is the show that is our weekly buzz. We give you a rundown of all the goings on in the e-commerce world this week. We also let you know what new features Helium 10 has and we give you a training tip of the week that'll give you serious strategies for serious sellers of any level in the e-commerce world. Let's see what's buzzing this week, all right? So first of all, if you're watching this on YouTube, you see I'm moving a lot. Well, I'm trying to be the first ever newscaster here to do a whole news segment while walking a mile on a treadmill. So that's what I'm doing. You guys know I've been trying to push health and wellness this year, so I'm trying to put my money where my mouth is and do some exercising here. Live on this show. My goal is to do one mile before this broadcast is over. Anyways, let's go ahead and hop right into the news. There's lots going on, all right. The first news article of the day is actually from Seller Central. It's on your dashboard and you may or may not have known this, but you can do marketing emails, all right. So now what you can do. This article here is talk is entitled increase visibility of your holiday deals with marketing emails. And so if you're a brand registered, you're able to use manage your customer engagement tool to you know market, to repeat purchases from existing customers and also your brand followers. Like you know, maybe you've gotten some brand followers thanks to Amazon Post, and if you take a look at this article, it talks about that. You're you can offer percentage off discounts, seven day deals and product launch announcement emails, and they're especially saying hey, you should try and do this during Black Friday and for Cyber Monday. So where you can do this, you can hit the link for manager experiments right there in that article. You go to your manager customer engagement page, you hit create campaign, you select your brand and then basically, what you can do is you can hit market product or promote a promotion and then you can market to recent customers brand followers or more and once you hit the next on this entry form, you're going to be able to pick your product and write the email, put the delivery window and more. So a lot of cool stuff that maybe you haven't taken advantage of, but if you've got some brand followers, you're going to be able to go ahead and take advantage of that. Bradley Sutton: All right, the next article of the day is actually from CNET and it's entitled Walmart announces Black Friday sale details and previews early deal. So this is kind of like a cool because it gives you kind of like a timeline of what is going on on the Walmart side. So they've actually got multiple events. So, like the first one is actually starting Wednesday, November 8th, you know, super early, at 3pm Eastern time, and Walmart plus early access goes from 12pm Eastern time. The second event starts on November 22nd and then Cyber Monday, November 27th, and so I'm bringing this out because you know if Walmart is going to be pushing these deals, that means there's going to be more traffic on Walmart.com, and if you're selling on Walmart.com might be a great opportunity to do some kind of discount or promotion or just be expecting extra traffic, so don't think that you have all the way until Black Friday, Cyber Monday, in order to start getting some more traffic on Walmart. It's starting as early as November 8th, according to this article. Bradley Sutton: Next article is also from your seller central dashboard and it's entitled update on default handling time for seller fulfilled orders. So if you're doing seller fulfilled or FBM, you know traditionally you've had like two days in order to fulfill the orders. But make sure to check your dashboard. There's some new news. It's talking about how more than 85% of seller fulfilled orders are shipped within one day. So it's going to start putting by default one day, all right for the order window, and so I think this, you know this could be good because, if I'm assuming that, if this happens now, customers are going to see one day less as far as the estimated delivery time and obviously that's going to help your conversion rate, theoretically speaking. So check out that update in your dashboard and see if that affects you. Bradley Sutton: Next update is again your seller central dashboard a lot of the news articles in your seller central dashboard that you need to be checking out and it's entitled update to premium A plus content eligibility requirements. All right, so the new update is that first of all, I think before you actually had to have like 15 approved A plus content modules to be eligible for premium A plus. Well, now All you need is five All right, so five in the last 12 months. And then also you need a brand story module published on all of your brand-owned product listing. So again, premium A plus content allows you to put like really unique information, like video and other things. So if you're able to do that, make sure to qualify yourself for that. You know, so you can also get, even if you only have one or two products. You can still get qualified by having that brand story and then doing five times, getting some kind of A plus content approved, even if it's for the same listing. Bradley Sutton: Next up, there is an article from Amazon Europe and it goes it's just called a transparency report and it goes like super into detail about tons and tons of facts and figures of what's going on on Amazon Europe and, like you know what they do to protect sellers and things. But the thing I wanted to show is the number of monthly active users for Amazon on the customer side for each of the countries in the EU. Now, obviously, uk is not in the EU, so that's not here. But if you guys thought that the number one country was Germany, you would be right 60 million active users. What do you guys think is the number two country? Number two country is actually Italy at 38 million, number three is France at 34 million and number four is Spain at 25 million. Those are the only ones that are in that bracket. The next one is Austria, with five million monthly active users in that country and there's not even an Amazon Austria, so they're probably shopping on Amazon Germany or one of the other marketplaces. So again, check the link in the description below. Kind of interesting if you guys want to see this whole EU transparency report. Bradley Sutton: Next article, again going right back to the seller central dashboard, but this time in Europe. All right, so if you are in Europe, you now are able to get a SAS or a strategic account services representative. You know sellers in the US have been using this to do tricks like what's called anything in the buy box. We've had that on the podcast before. But again, you UK and EU sellers, go to your seller central dashboard. You've got this notice. That's not on the US side, but you are now able to register here for the SAS plans and it's actually migrating a couple of the existing EU plans where you were able to have some kind of rep into this SAS core You'll rep service. So make sure to check the dashboard. You'll see a link that will allow you to go ahead and see if you can apply and then see if you qualify. Bradley Sutton: Next up there's this email that I got this week from Amazon. I hadn't seen it before. I'm not the only one who's gotten a lot of sellers I've been getting it some this week, some last week, some the week before where Amazon is now letting you know when they remove bad reviews or reviews from bad players on Amazon. So if you look, I put a link in the description on one of my LinkedIn posts where I talk about this. But here this is how the email looks. It says we remove product reviews from bad actors. All right Now, by bad actors. It doesn't mean Owen Wilson, sorry, bad joke, but anyways by bad actors. It means you know, whatever, they're probably abusing the system somehow. But I got an email that said hey, we notice there's some bad actors. We removed X and Y and Z reviews. You know happy selling pretty much. So I'm curious did you guys? Have you guys gotten this? Click the link below to my LinkedIn post and reply there. Let me know if you've gotten this email or not. Bradley Sutton: All right, for the next article, we have a theme song for it. Yes, we are talking about the Amazon department called the Amazon law and order CCU the counterfeit crimes unit. That actually is a real thing, guys Amazon counterfeit crime units. If you guys are listening on the radio or the your radio in your car or something, hopefully you heard the law and order theme song right there. But anyways, amazon has had this CCU, this counterfeit crime unit, where every month they seem to be doing new things to kind of crack down on counterfeits out there, and so they have a latest update that gives and kind of updates on the kinds of things that they've been doing. They did like raids, like crazy raids on with 150 Chinese law enforcements in China to like kind of like break down this smuggling ring on a bunch of fake products that were coming out. They took action against counterfeit rings across Europe. But this, this department, is doing some some cool things to try and break down on the bad players that are out there. So make sure to take a look at the link that we left in the comments below or in the description below, so you can see the kind of steps that Amazon has been taking to keep Amazon clean from the bad players. Bradley Sutton: All right, the last few articles we're going to talk about are all about AI, and it's kind of crazy how AI is just taking over every marketplace, as being like in the news. Last week, as you guys know, we talked about the announcement on Amazon how they have now generative AI to help make images. We're actually going to have a demo of that in just a couple of minutes here. But now even Walmart is getting in on the AI. Bandwagon says how. This article from Yahoo Finance talks about how Walmart is using AI to supercharge its holiday plans, and it's talking about how they're using it to try and distribute the inventory across the country a little bit better across there, more than 4,000 stores and this is going to be able to allow them to deliver same day to more locations by having the right inventory in the right distribution centers and stores Again, a benefit for Amazon sellers. Bradley Sutton: Moving on in this AI craze, there is an article out of Reuters about Shopify Says. Shopify merchants seek AI boost for key sales decisions. So make sure to check out this article, where it talks about Shopify's new kind of like features that are now featuring AI. And then, of course, not to be outdone, TikTok shop is testing new ways to embed commerce into the in-app experience, according to insiderintelligence.com. Now, this was almost the most interesting story for me, because they're rolling out this kind of like AI tool that can use AI to identify products in videos and suggest similar items for sales on its e-commerce marketplace. This isn't using the affiliate program. Bradley Sutton: Now, this is interesting because, like, what that means is, let's say, somebody has got a just dancing video or they're doing a Amazon or a TikTok shop or a TikTok live or something, and then, in the background, all right, they've got I don't know some barbecue. Well, it sounds like what's going to happen is the AI is going to try and like, detect if any TikTok shop seller has a that exact barbecue or something similar, and then give a suggestion to somebody who's watching this regular TikTok video hey, do you want to buy that product that you see in there? You know, I mean, people follow these influencers and they want to copy them. They want to have what they have. They want to have their same furniture or have their same phone case and stuff. Now, without the influencer even promoting directly other products, TikTok shop is going to be promoting other TikTok shop products from there. Now I think the influencers might get a little bit upset, because this article talks about that. They're not actually going to get any affiliate commission for this. Anyways, this is interesting Another way that AI is being used. All right, that's it for the news this week. Bradley Sutton: Now, before we get on into the next segment, one quick thing. Speaking of TikTok, do you know that Helium 10 has a TikTok page? Guys, make sure to go to it, add it. Go to your TikTok app, search for Helium 10 pack view. All right, helium 10 pack view, no spaces, and then you'll see tons of videos from our social media team. Like Sydney, we've also got clips from this podcast and we've also got educational content on there. So again, give us a follow, like a couple of the videos to help the algorithm. Helium 10 pack view is the name of our account. All right. Bradley Sutton: Next up, we've got our training tip of the week, and this is a great one by Shivali. She's going to be talking about Amazon post, but did you guys know that you can actually have an infinite number for free of Amazon post, that you can post pictures every day and you don't have to make new images by yourself, or you don't have to take new pictures and you don't even have to make the captions. Guys, all right, it is completely done by AI, thanks to Amazon and thanks to Helium 10's new AI feature for Amazon posts. You guys want to find out how to do it. Shivali is going to explain how in this next video. Shivali: Hi there, Shivali. Here I want to talk to you about Amazon posts, which is a really powerful tool that you can use to elevate your business, create engaging content for your consumers, all while showcasing your products in a way that tells the story behind your brand. Now there are a lot like social media posts, but you can't just copy over the product listing copy and images. There has to be some intentionality, because it has to be visually appealing and attention grabbing. Let's take a look at an example. You can find Amazon posts by selecting the storefront underneath the product listing page and navigating to posts here. As you can see, it's not just a plain image with boring description. In fact, it's designed to be visually appealing and catch your attention, and that's what you really want. This brings me to my next point, which might answer your question, and that is what if I don't have a bunch of photos laying around from a fancy photo shoot? Well, that's what AI is for. You can use Generative AI to generate the content that you need. It can create images, captions and even suggest the best times to post for maximum visibility. It's kind of like having a creative assistant right at your fingertips, making your Amazon posts look like a million bucks, even if you're on a budget. I'm going to show you a quick and easy way to enhance your sponsored brand campaigns on Amazon. So I'm going to go ahead and navigate to my Advertising Panel, click Campaign Manager and, once I have that open, what you will want to do is select the sponsored brand campaign that you want to try this with. If you don't have one, no worries, you can just create a new active sponsored brand campaign and then, once that page has loaded, you are going to click on Create so Creative is on the left-hand paneling once again and then select Edit Creative. Shivali: Here comes the fun part. So you select Custom Image, click Change Image and then click Choose an AI-generated image. So this is in beta at the moment of recording, and what you will want to do is select whichever product that you want to try this with. I'm going to type in an image description, so this one's quite simple. It just says Product Hanging on Wall in a Bedroom, above the Bed with a Gothic Bed Frame. I would click Generate and ideally, what you would see on your end is multiple image options. Then you would go through and select the ones that you like that you find appealing. As you can see, we were given three outputs based off the query that we inputted, so I would then go ahead and open each one of these up and click Save to Creative Assets. I'll show you where these are getting saved in just a moment here, but let's go ahead and click Save for each one of these. All right, let's X out of that and then, once we have that stuff saved, it's going to be in Creative Tools, underneath Creative Assets, right here. Shivali: This, guys, is your gallery of images of your creative assets that you can really use anytime that you have generative AI images being saved. This is where they are being funneled. So what I'm going to do is just click this three dots icon and click Download and then, once I have that downloaded, I can then go into my brand content, go into Posts and begin creating a post. Let's select Manny's Mysterious Audities and then click Create Post and upload our image. Here I have the AI generated image, click Open and, as you can see, for us it's saying the image is too wide because, again, this design was built underneath our sponsored brand campaigns when we were trying to just generate AI based image. Keep in mind that this has saved us a lot of time and money and efforts in just being able to get images without actually having to do a photo shoot. So it's pretty simple to throw this image then into a sizing machine or even something as simple as Canva to resize it and then upload it. Shivali: After that I'm also going to need a caption. So what I'm going to do is go into our listing builder and as long as you have the product characteristics, the brand information, product name, tone, target audience, etc. Filled out at the top of your listing builder, then you can actually go all the way down to Amazon Posts or just select the tab right here and click Write it for me. I did already go ahead and click Write it for me, just to save a little bit of time so you guys can see it. But, as you can see, it's really good. This pulls from your keyword bank, it helps with your generated search volume and it absolutely makes your Amazon posts process a lot easier. Let's jump back into Amazon Posts and get that pasted in and once you have that part filled out, you can just add in your product. I'm going to click Add. Mine says out of stock, so it says one available. ASINs won't show in your post and posts have to have, of course, at least one ASIN in stock to be visible, but this was just an example. I wanted to go through and show you guys just how easy it is to generate images and captions so you can quickly create posts even if you don't have access to a wide gallery of images. Go ahead and click Submit for review. As long as you've followed along and you've created this with me, I hope you guys recognize that, with this new AI generation tool and the listing builder tool with Amazon Posts, now you really have access to a never ending supply of Amazon Posts. So with that, we look forward to seeing your content on Amazon. Bradley Sutton: Alright, thank you very much for that, Shivali. So, guys, that's available. I believe you might have to have diamond for some of that feature functionality inside of Listing Builder, the feature that she talked about for Amazon Post or creating those images that's pretty much open to anybody. So, guys, you, there's no reason anymore for you not to do Amazon Post. You can generate the images now for free and then, limited amount, you can generate captions for free, so you don't have to always be thinking about what am I going to write for a caption. So, guys, get into that now. And we've got announcements coming soon. Guys, that's going to make that process even more easy because we have an exclusive Helium 10 as an exclusive arrangement and access to a certain I can't really, you know, completely spill it, but a certain data point and a certain functionality that only Helium 10 has for the next few months, and we're going to try and give you guys that functionality as soon as possible. Stay tuned for more, all right. Bradley Sutton: Next up is a brand new feature that we're going to start doing weekly. Helium 10 is actually launching new features every week, guys. You know, sometimes you guys might not know everything that we're releasing. So here in the weekly buzz. Starting this week, we are going to start letting you guys know in a special video here what all we have launched in the last week so you can see if it benefits you and then make sure that you and your team use it. All right, so this week's Helium 10 new feature alert, let's hop right into it. The first one is actually on your dashboard in Helium 10. All right, or it's actually in a couple places. So you just go to your insights dashboard right here as soon as you log into Helium 10, if you've got the diamond plan on the above, you've got. You're going to see all of your information down here at the bottom. That's not new. What is new is that now, if you put your mouse over any of your products, you have this whole new widget of information that is going to come out where you can see the BSR in the parent category, the BSR in the sub category of your product, your listing age, you know who's, what seller has, the buy box, what your current price is, the review count. Now, that's for your product. So maybe you're thinking like, well, I already know all of my product stuff, but the other thing is on our competitors page. All right. So we have a competitors page now. If you're tracking your competitors, you can also again now mouse over and then you're going to see all of that same information. So that's a one cool thing that just got launched in Helium 10 insights dashboard. Bradley Sutton: A couple of things now in Cerebro. If you're in Cerebro and you do a multi-ASIN search, one of my favorite filters were the advanced rank filters. Now they are no longer called advanced rank filters. I just wanted to let you know we change the name so it's a little bit more easier to understand what the advanced rank filters do is. It allows you to filter out and say, hey, I want to see at least this number of the competitor ASINs and this multi-ASIN search are ranking between this and this right? Well, now, now in those headings, if you guys want to find those features, it's right down here and it's called number of competitors. This is the filter the artist, formerly known as advanced rank filter, one which really kind of like confused some people. So again, what you're looking for is number of competitors, and then you put a minimum and maximum here of of how many of the competitors you want to kind of be ranking a certain range. All right, so if you put in 10 competitors and then you put a minimum of two and a maximum of five, basically, what you're saying is, hey, of these 10 competitors, I want minimum two and maximum five of them to be ranking between X and Y. And that's where you go to the very next field, which is called competitor rank. So you can say, hey, I want these to be ranking between one and 20. I want to know all the keywords, or at least two of these competitors, but a maximum of five are ranked page one, position one to 20. So, again, this is not a new filter. Is this a new name? And I'm just kind of reminding you guys about it. Again, it's called number of competitors and competitor rank. Bradley Sutton: Now, if I actually go in and hit the show historical trend, we've got a small update feature there. This comes directly from you guys. So if I hit this, I can actually go in and pull out hey, show me the certain ranks, let's say, of June 2022. And now what you see? When you see this search volume, like before, we just picked the last week of this month. All right, so this is showing me the ranks of all of these products during the month of June of 2023. But now what this search volume represents that you see in the search results. Again, this is by, you know, customer request. It is now showing for that month of June, the week that had the highest search volume. All right, so 1468 was what the highest search volume was during the month of June. All right, that's it for this week's Helium 10 new feature alerts. Well, guys, that's also it for this week's Weekly Buzz. As you can see, I didn't hit my one mile goal here on my Apple watch. I only got 0.67 miles in. I'm going to have to keep walking for the next 20 minutes to hit that one mile. Anyways, guys, thanks for tuning in this week. We'll see you next week to see what's buzzing.