Podcasts about gander mountain

2009 World Duck Calling Champion Mike Anderson joins the DU Podcast to talk calls, calling and his favorite pastime, chasing river ducks.  Anderson takes us on his journey from childhood to putting in the time and road miles that lead to becoming World Champion. We also discuss his favorite competition and hunting style calls and how Rich-N-Tone founder Butch Richenback mentored him all the way to the top of the contest calling mountain.    www.ducks.org/DUPodcast

Today Business Property Pro Mike Gioioso heads to the "City of Brotherly Love" for a Retail Market update from Commercial Real Estate thought leader, Rob Samtmann. Rob Samtmann has been active in the commercial real estate industry as a Tenant Representation Broker or Landlord Representation Broker in the Philadelphia Metropolitan Area since 1995. At present, he is now a managing Principal with Equity Retail Brokers - www.equityretailbrokers.com In Rob's career at Equity Retail Brokers he has been fortunate to work with retailers including ShopRite Supermarkets, Shoe Carnival, Gander Mountain, BJ's Wholesale Club, Babies R Us/Toys R Us, Lowe's Home Improvement, Starbucks, Friday's, Party City, Sleep Number Beds, Vitamin Shoppe, Pep Boys, Firestone, FedEx, Pet Supplies Plus, Quaker Steak & Lube, Wendy's, PDQ, Wells Fargo, Travinia, Ten Thousand Villages, Thirsty Lion, Rite Aid, Alton Lane, Capriotti's, Empire Beauty, Arby's, PNC Bank, Verizon Wireless, Sleep Number, Lou Lou Boutique, Pet Valu, Primrose Schools, Red Robin, Rumble Boxing, Applebee's, Lime Fresh, Pancheros, Outback Steakhouse, Ruby Tuesday, TGI Friday's, STS Tire, Banfield Pet Hospital, Blue Pearl Pet Hospital, C2 Education, Oportun, Rumble Boxing, Noah's, and Kindercare. Rob and Mike frequently collaborate through their participation in the Retail Brokers Network (RBN) - www.retailbrokersnetwork.com , an association of 60+ Independent Commercial Real Estate firms throughout the United States and Canada. In today's episode we chat about what's on trend in the retail drive through and pad universe, what Rob witnesses working in the current Pandemic-hobbled state of Retail, and we collect some beginner tips on Rob's favorite tech toy.... his DJI Drone! For more Business and Commercial Real Estate insider insight, please subscribe! or follow me on social @businesspropertypro. www.businesspropertypro.com Business Property Pro is the blog of Mike Gioioso, Vice-President of Brokerage at MacKenzie Commercial Real Estate Services. Mike is committed to serving clients in hopes of achieving their customized goals, whether or not those goals require brokerage assistance. IT'S ALL ABOUT FULL SERVICE MacKenzie's seven firms provide clients a competitive, full-service platform of offerings in leasing, sales, investment sales, tenant and landlord advisory services, corporate and business consulting, development, general construction, property and asset management, multifamily management, debt and equity capital placement, and GIS/data analytics. With more than 225 employees, MacKenzie is one of the largest, non-affiliated full-service commercial real estate firms in the Mid-Atlantic. Together, our associates prove time and again why we are the company you keep. Let's chat : hello@businesspropertypro.com

Show Notes: https://thebiggamehuntingblog.com/podcast/episode-100/ Show Giveaway: Send an email to john@thebiggamehuntingblog.com with you guesses for the 10 most popular centerfire rifle cartridges in the USA today. The person who gets the most cartridges correct will win a $100 gift card to Lucky Gunner. If more than one person sends in the correct number, the person who sends me their answer FIRST will win. I will announce the winner on 30 July, so I must receive all submissions by 29 July 2020. This contest is only open to lawful permanent residents of the USA. Show Sponsor: Go to huntingguns101.com to receive specific rifle, cartridge, ammo, and scope recommendations tailored to YOUR specific hunting needs as well as access to our EXCLUSIVE Facebook community, and EXCLUSIVE discounts on certain outfitted hunts Big Game Hunting Adventures in Africa or Canada. Purchase by 26 July for discounted pricing. What We Covered 1) Recommendations on specific episodes to listen to if you haven't heard them already: Episode 88 best cartridges to use in an AR-15, Episode 85 Phil Massaro Plains Game, Episode 74 Phi Massaro Cape Buffalo, Episode 81 Ryan Cleckner Shooting Tips, Episodes 40, 41, and 42 Glenn Guess on hog hunting, Episode 36 the 25-06 vs 6.5 Creedmoor vs 270, Episode 8 6.5 Creedmoor vs 308 Winchester, Episode 5 Shotgun Gauges, and Episode 4 7mm Rem vs 300 Win Mag. 2) Pros and cons of hunting with very common cartridges, those that are less common, and those that are practically impossible to find. 3) Trends I've noticed in the current ammo shortage due to COVID-19 and social unrest in the United States. 4) Lessons you can learn from the ongoing situation. 5) A funny story from an experience I had in a Gander Mountain several years ago. 6) A special announcement about my new product launch! 7) The special giveaway I'm doing in honor of this being Episode 100 and how to enter! Show Sponsor How would you like to receive some specific rifle, cartridge, ammo, and scope recommendations tailored to YOUR specific hunting needs?  What about a Facebook community EXCLUSIVELY for Big game Hunting Podcast listeners and readers of the Big Game Hunting Blog where you can receive answers to all of your questions from me? Would you like to receive some EXCLUSIVE discounts on outfitted hunts through Big Game Hunting Adventures in Africa or Canada? If that sounds appealing to you, head on over to huntingguns101.com. I’m giving first access to this new program to podcast listeners and blog subscribers AND I’m offering everything at about a 25-30% discount for YOU through the weekend. So, head on over to huntingguns101.com and sign up. I look forward to hearing from you and seeing you in our NEW Facebook group!

EP215 - What to read during a pandemic This episode is a list of suggested resources to read for those looking to do some professional development in the commerce space.  (all book links are amazon affiliate links) The episode also features an interview with Rishad Tobaccowala (@Rishad) Rishad’s is the author of “Restoring the Soul of Business: Staying Human in the Age of Data” published by Harper Collins. Additional writings can be found on the Re-Inventing blog. The interview starts at 15:50 of the podcast. Rishad also has an amazing photography feed on Instagram @RishadT. Another book mentioned on this list is Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption – Stephen Dennis. Stephen is hosting a virtual book launch party (including @retailgeek and some e-commerce celebrities) on Tues April 14 at 4:15pm ET, that will include myself and some commerce guest stars. Pre-register here. Here are some always updated resources: A complete list of recommended books for commerce Pros (including a superset of the list provided here, is always available here: Recommended Books. A list of 250 commerce influencers to follow on twitter. That list includes 50 commerce journalists. A list of recommended commerce podcasts. A list of recommended commerce websites and newsletters. Finally, when the pandemic is over, here is a list of commerce events. Here are all the specific resources mentioned on todays show: Personal Development How to Fail at Almost Everything and Still Win Big: Kind of the Story of My Life – Scott Adams Win Bigly: Persuasion in a World Where Facts Don’t Matter – Scott Adams Loserthink: How Untrained Brains Are Ruining America – Scott Adams The Catalyst: How to Change Anyone’s Mind – Jonah Berger  Restoring the Soul of Business: Staying Human in the Age of Data, Rishad Tobaccowala  Startup / Entrepreneurship Good to Great: Why Some Companies Make the Leap and Others Don’t – Jim Collins Turning the Flywheel: A Monograph to Accompany Good to Great – Jim Collins The Innovator’s Dilemma: When New Technologies Cause Great Firms to Fail – Jim Collins Crossing the Chasm, 3rd Edition: Marketing and Selling Disruptive Products to Mainstream Customers – Geoffrey A. Moore Zero to One: Notes on Startups, or How to Build the Future – Peter Thiel Hard Thing About Hard Things – Ben Horowitz What You Do Is Who You Are: How to Create Your Business Culture – Ben Horowitz The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses – Eric Ries The Checklist Manifesto: How to Get Things Right – Atul Gawande Think Like Amazon: 50 1/2 Ideas to Become a Digital Leader – John Rossman (John was a guest on Episode 181) Extreme Ownership: How U.S. Navy SEALs Lead and Win – Jocko Willink Future Is Faster Than You Think – Peter Diamandis E-Commerce / Retail / Case Studies Sam Walton: Made in America: My Story – Sam Walton I Love Capitalism!: An American Story – Ken Langone The Perfect Store: Inside eBay – Adam Cohen In The Plex: How Google Thinks, Works, and Shapes Our Lives – Steven Levy The Facebook Effect: The Inside Story of the Company That Is Connecting the World – David Kirkpatrick The Everything Store: Jeff Bezos and the Age of Amazon – Brad Stone Reengineering Retail: The Future of Selling in a Post-Digital World – Doug Stephens Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption – Stephen Dennis Billion Dollar Brand Club: How Dollar Shave Club, Warby Parker, and Other Disruptors Are Remaking What We Buy – Lawrence Ingrassia (Larry was on Episode 207) Movies Glengarry Glenross Boiler Room The social network Girlboss –  Based on Nasty Gal founder Sophia Amoruso’s autobiography #Girlboss Office Space Startup.com TV shows Undercover Boss Shark Tank The Profit SiliconValley Halt & Catch Fire Mr Selfridge Succession Mr Robot Black Mirror Non Conventional S1s – Casper, Chewy  (Retail Roadshow) Shareholder Letters (Amazon, Berkshire Hathaway) Company conference calls – (Amazon/eBay/Shopify/Etsy/Alibaba) Investor Relations Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 215 of the Jason & Scot show was recorded live on Wednesday, April 8th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Transcript Jason: [0:24] Welcome to the Jason and Scott show this is episode 215 being recorded on Wednesday April 8th 2020 I’m your host Jason retailgeek Goldberg and as usual I’m here with your co-host Scot Wingo. Scot: [0:39] A Jason and welcome back Jason and Scot show listeners first of all we hope everyone is saying safe and enjoying some time with your family as we all go through this battle with the the Coronavirus one of the unexpected trends that we’ve noticed about this fun pandemic self quarantining time is that folks are trying to carve out a little bit of time for professional development. So we thought you know let’s do a show where we talk about some of our favorite books for kind of listeners and starting with kind of the. You know the colonel of e-commerce and Retail where we spent a lot of our time but then also expand out a little bit and talk about more professional development type titles. Sound good to you Jason. Jason: [1:23] Yeah that’s awesome but before we jump into the actual books I just want to get a couple things on record like I’m trying to ascertain how Millennial you are Scott are you a paper book guy or are you ebook / Kendall guy. Scot: [1:37] I am strange I guess so I like to read fiction before I go to sleep because if I read like one of these books were going to recommend before I go to sleep I won’t go to sleep I get so fired up I know that’s probably strange but that’s how my brain works so then so I use Kindle for my fiction reading in the evenings and then most of my nonfiction before working from home full-time I commuted to an office and this is back in those days if you remember so I have about a good hour in the car maybe a little bit longer and I would audible the nonfiction stuff out for some reason, you know that that combination of being on a commute and having it being read really lands well for me and makes a little more engaging. Jason: [2:30] Yeah interesting so your moat so you’re very little Papyrus and your Kindle / audiobooks. Scot: [2:37] Correct yeah are the reason is I’m I read a lot and I don’t know I’ve never been to your house but she came to my house I have like literally 20 but cases full book so there’s a practicality of you know my wife and I are both Avid readers and essentially every square inch where we can put books as full so we had to switch to digital. Jason: [2:56] Yeah no I went through a similar Journey I’m in a condo and I imagine we have less storage space than you I say imagine but I know for a fact we have less storage space than you and. Wait it just like I beloved I loved owning these books and I felt good about owning them but like. [3:18] I just didn’t have the space and then when I travel all the time it’s actually annoying to carry books because if you’re going to finish one that means you have to bring to physical books with you and swept them around. On this on the trip so I kind of have pivoted to only owning books digitally and I’ve actually started this. Economically unhelpful habit what I like to do now is I buy the Kindle version and I buy the audible and for most of the books most of the business books that they have this great whisper SYNC feature where you can. Toggle back and forth between the audio book and the Kindle version and it it keeps you synchronized to the place and, what I’ve found that useful for is if it’s a book on listening to and there’s some super important Point that’s made in the in the audio version, I like to stop the audio version crack open my iPad go to the Kindle and it’s already right what I just listened to and I can highlight that, and then you know Kendall has this great feature where Aggregates all your highlights and notes so so it’s almost like I can do I can highlight text in the audio version of the book which is. Kind of cool in handy. Scot: [4:33] Be cool if you had dyslexia do this where you could say have it read it and then pause it and have a highlight like an audio could you do a voice on voice highlight. Jason: [4:43] Not to my knowledge that would be a cool feature Alexa has good features for listening to audible books but I haven’t if there’s a marker highlight thing I have not experienced it yet. Scot: [4:55] Jeff if you’re listening please take that as a feature request thank you. Jason: [5:00] If he’s listening you know he’s listening so then. Scot: [5:01] Yeah I didn’t want to brag but. Jason: [5:04] Yeah I do I also want to address the elephant in the room before we get into the book list of books we were having this conversation offline a little bit. Are books even relevant anymore like is it the like I feel like for a lot of my career books were super important and it was like you know their books that were. Like really influenced how I did my job and things I learned and we’re super valuable. Today like it doesn’t seem like the best source for for timely relevant information. Scot: [5:37] Yeah yeah into that and then you know attention spans I definitely feel it personally and I see it in my kids the social media has given us kind of these this snack size kind of appetite for content right and it’s increasingly hard to just sit down and open up a three or four hundred page book especially like a business book and then you know things are changing so fast. It is hard to find those books they really stand the test of time so so yeah I agree and then you know so because of that we’ve actually thrown in a couple more you know we probably call this a media show not just books because we have a couple kind of streaming TV shows and movies that maybe kind of were interesting to certain folks that don’t want to sit down with a book be it audio or or paper or ebook. Jason: [6:28] Yeah and that is funny because I am. You know I was thinking about the books I wanted to talk about in the show and we’re going to we’re going to go through a bunch of books I actually built a web page with a wider list of book recommendations and so I was like oh this will be my comprehensive list of all the books I’d recommend someone read. And there are a bunch of books that are some of my all-time favorite books that I actually couldn’t bring myself to put on the list because while they were super important when they were written in 1990 or 2,000 or 2010. You know I don’t think they did stand the test of time and so it was interesting to me like a lot of the books that were quote-unquote about retail I feel like retail has changed so much. Heck retails changed so much from three months ago that I didn’t find that those books held up really well but there were a lot of my hall of fame books about like. Customer psychology and those sorts of things which are Super relevant even though they might be 20 or 30 years old so it’s kind of interesting. Scot: [7:30] Yeah absolutely let’s jump into it. Jason: [7:33] Yeah let’s let’s do it so side note if anyone’s listening in the show on exercise equipment we will put a complete list of all the books in the show notes and I’ll put a link to the website I reference so no need to try to take notes during the podcast and with that out of the way let’s jump in what are you reading right now. Scot: [7:53] Yeah I thought we’d kind of cut them into categories and and since we are talking about you know personal development thought we’d start with that category book I read a couple years ago and I just kind of stumbled on this because I started following his daily Paris group periscopes he does a daily kind of a coffee kind of periscope it’s got out Adams the author of Dilbert. So he’s a cartoonist you may think what does this guy have to do with anything well he’s probably the most, educated cartoonist well I don’t know if cartoonist are educated but he has an MBA he’s an economist he’s got you know a lot of different things there he’s a trained hypnotist oddly enough so he wrote a book called. How to fail at almost everything and still win big I wanted to start with that one because it has two big ideas that I found really interesting. So these things you kind of already natural naturally do maybe but it was cool the way he framed him and talked about him so the two big ideas from that book are this concept of using systems versus goals. [9:01] And and this is super helpful because you know he uses a kind of weight loss example where it’s easy to set you know it’s very easy to say hey I want to lose X pounds and then you fall off that pretty quickly because it go like that is increasingly hard to get to if you get off track it’s easy to throw away that goal an example of a system would be you know I’m going to measure my calories every day and make sure I come out Nets X calories and exercise to get there that’s going to be my daily system and if you can kind of commit to a system it’s a lot easier because you can build it into a day it’s easier to track, and then sure enough you look up and boom you’ve achieved your goal be it weight loss or whatnot this one’s really important because. You know I talk a lot to Young Folks at software companies and things and the question I get is like how do I organize my day and that’s kind of part of the system to is making sure that your so let’s say you’re just starting out in a sales career or something, spend time prospecting spend time managing your pipe and build a system and then improve that system over time and before long, got this really great system for managing your life so that’s a really good one Hill goes into a lot more details, the second framework I really like in that book is this idea of continuing to your life to build your skill stack. [10:21] I have a computer software background and knew nothing about Finance marketing I’ve never taken a, ticket some econ classes but I’ve never taken like the classes you would take for a business degree or an MBA so but I’ve learned all that over the years and you know it’s part of my skill stack now so that it’s this really interesting idea of thinking and visualizing right you want to improve your life and your career. What can you add to your skills fact that you don’t have. The third point in that book that’s really interesting is he talks about one of the biggest skills that you can add to that skill stack as persuasion. [11:00] So Persuasions pretty important so you know I’m an entrepreneur so on any given day I’m having to convince you know an investor to invest in my company an existing investor to invest more customer to do something an employee to do something recruiting an employee every pretty much all my day is persuasion convincing this random guy to do a podcast with me those are just examples of you know things that we’ve that use persuasion for so you know as an entrepreneur I use it all the time but even if I know a lot of our listeners you know maybe you’re working in a larger company as kind of a what I would call an intrapreneur you’re kind of on the digital side of a large company well you actually have a bigger persuasion mountain to climb than I do right because a lot of times you got to convince some dude in a store to give you credit for a sale or fill in a word or whatever it is so so I wanted to also fold in here that Scott Adams has two books on persuasion once called win big lie others called Loser think that’s more recent just came out this year. And then so I strongly recommend does to and then he actually I like his approach this a little bit better than some other folks because it’s very practical and he gives you kind of you know, tips that you can actually start to apply like how to pay somebody in these kinds of things but then once you’ve read that then I’m more technical approach is by this guy that’s considered the Godfather persuasion Robert child Nene. [12:26] His two books are influence the psychology of persuasion and then he has a newer book called pre suasion a revolutionary way to influence and persuade. What’s kind of mind-blowing about, this is what you get your head around persuasion pre suasion is you can actually Prime people to be persuaded faster and easier so that’s kind of interesting there’s actually a step before where you can actually. You get pretty good at persuading people you can get better at doing it quickly by using pre suasion, so those are two that’s kind of a whole class there in that genre of persuasion and the Scott Adams is a really good introduction into this if people haven’t really read on it. Read about it before. Jason: [13:10] Nice I love all of those and it’s funny persuasion I talked about a lot in presentations. And there’s a funny backstory to to the book he was like he was a candidate for his cognitive psychology PhD when he wrote the book and he basically, in his Studies have discovered that we are all hardwired with these cognitive biases. And it dawned on him that evil marketers could use those cognitive biases against consumers and sort of persuade them to, take actions and buy things that weren’t necessarily in their best interest so. Supposedly he wrote the original influence thinking that like you know what have you made consumers aware of these cognitive biases they’d be less likely to be affected by them and so he had this altruistic goal of like informing people so they wouldn’t be, manipulated and the book became a global international bestseller because every marketer in the world. But the book has a manual to use to trick consumers into buying things. [14:17] So I just love that story I’m a big fan of that category 2 and I actually am reading a new book that just came out last month that’s in the sort of. Cognitive psychology space it’s called The Catalyst how to change anyone’s mind and it’s by an author I like Jonah Berger Joan has a professor at Ward and I think and, he wrote a previous book called contagious and contagious was all about like what are the attributes that causes something to go viral and it became kind of a, Bible in the social media space and so this new book, is about how to actually convince someone to change their mind and like early in the book he makes the point that like you know most people’s inclination is to, argue with people or debate with people which is an entirely unsuccessful way of getting someone to change their mind and so he. He works across all these different Industries and he finds case studies with like. [15:19] The FBI’s best hostage negotiator right and he makes the point that hey you think about this hostage negotiator and he’s got to convince. Someone to do something that they absolutely don’t want to do that’s going to have a horrible outcome for them right so give yourself up, and go to prison and so he talks about like the tactics that that negotiator uses and the approach they take, the try to successfully you know have these like super high stress situations come to us more safe, conclusion by getting the the criminal to change their mind and so it’s fascinating and there’s a bunch of sort of practical advice if you really want to change someone’s mind versus just, feel good about arguing with someone it’s super helpful book so I think it’s a good tool to put in the marketing Arsenal. My other recommendation in this category is a new book that just came out this year called restoring the soul of business staying human in the age of data and that’s written by Richard tabaka Walla and I think it was released this January. Scot: [16:29] Hey Jason you know Richard Wright. Jason: [16:31] As a matter of fact I do he’s a longtime former coworker of mine and I actually invited him on the show, so without further ado, please welcome to the show the former Chief growth officer publicists gentleman who was named by Time Magazine as one of the top five marketing innovators in the world and a guy who could get me fired with a single phone call, Rishad tobacco Wawa. Rishad: [16:57] Thank you very much and I’m glad to be here. Jason: [16:59] We are thrilled to have you Rashad you know we did overlap at publicist and a fun fact I don’t know you had a much longer and more storied career their than I have had but I have an annual review every year and I always sit down with my boss, and he asks what my career aspirations are and I say well my ultimate goal is to be Rishad. Rishad: [17:19] Well who are you are you have you lack imagination. Jason: [17:23] Yes I could see how that would be your perspective but my boss is perspective is that I should set more realistic goals. Rishad: [17:29] That’s great. Jason: [17:31] But all joking aside you you’re someone that has done almost every role in boob assist your, super beloved and as you are stepping down from a full-time role at poobah says you’ve had this like I want to call it like a year-long victory tour where I feel like you visited every office and all your old friends and you just have this. Never ending stream of Twitter photos of you with. 10 20 30 year friends that you you worked with that are now all the luminaries and leaders of our industry and it’s like I think it speaks really well to you this enormous network of people you. You’ve cultivated that all these act in public like they love you. Rishad: [18:16] Yes it’s either that or I have to like two pictures over the years one of the two. Jason: [18:20] Exactly well I’ll let our listeners be the judge but I do want to get your book and talk about that but a tradition we have on the show is before we get into that we like to get a kind of brief. Um synopsis of your career and how how you sort of develop the point of view that you shared in the book so can you share with our listeners your background. Rishad: [18:43] Sure absolutely so I grew up in India came to the United States after getting a degree in advanced mathematics to get an MBA at the University of Chicago. And I started my career with a company called Leo Burnett which is that advertising agency. And I thought I’d stay there for two to three years and 37 years later I was still there. The last time my business card said Leo Burnett was sometime in 1994 which is about 25 years ago. I worked in account service on big class like PNG. And then moved into our direct marketing department and saw something called digital in 1994-1995 launch one of our first digital agencies. Then helped launch Stockholm which is what about media companies. And then we merge with another company eventually we got bought by publicist in 2002 which is about 18 years ago. And over the years at Goldman says I helped build the case for some of our digital companies that we bought each digit SI cherries a fish and for the last five six years, I served what was the direct wobblers sort of the board as both the chief strategist and the chief growth officer. [20:03] At about two and a half years ago as Maurice Levy step down and he was the CEO. And I’d work with more recent another gentleman coach actors who are 25 years. I sort of said at some stage I need to do something different and once they were convinced that what I wanted to do was be a writer and speaker. And I could still be related with the company we began a transition which is sort of that to are you talked about. And I am still senior advisor to the group I still have an office my key card still works but I no longer am a full-time employee which means I have no clients to look after. No boss and nobody working for me otherwise still connected in some way to the company and my focus really is writing this book which I began about three four years ago with Concept and thinking about it. And the basic Trend was I was getting a little bit worried. [21:02] That as the world was becoming more data-driven more digital more math driven. That companies were making mistakes of becoming too left brain. And I call that the spreadsheet will be coming spreadsheet driven companies and I believe that successful companies need to combine the spreadsheet which is obviously very important that the data. But combine also that with the story which is the people that culture. The values and and thinking about it over 3/4 years I began to realize that companies that combine the two, what companies that actually did well and companies that tilted either two words the spreadsheet too much like let’s say a Wells Fargo you began to open Fake accounts or like Boeing ship the plane which wasn’t ready. On the other hand if you watch was too much to the right you end up ended up with a company like we work which is all story but total bullshit at least from an economic perspective. Jason: [22:03] It’s a story just not a true story. Rishad: [22:05] It’s not a true story exactly so the whole idea is if it’s all story without a spreadsheet you have we work it’s lots of spreadsheet without a story you’ve got to Wells Fargo. But you combine the two industry after industry companies that combine the two. Not only are more successful in the near-term but their stock price does well and in every sort of stuff and it says compared your Southwest United Airlines or, you know Pixar / Disney to a lot of other companies or Costco to the old Walmart and you began to see that. This this basic belief that was all about that data and math was actually very short-sighted. And in fact heard companies more than help companies and given that I was a digital Pioneer have an advanced degree in mathematics and people think I know the stuff I’m not anti math anti data anti digital anti anything. And so that’s how I read what I wrote for book and surprisingly it appears that I wrote the book for a post covid-19 world so people said you know this was going to happen and I said no. The book is as in fact it resonates even more today than it did two months ago. Jason: [23:21] That is awesome and it’s great that it’s even more topical I still have to imagine from your Publishers perspective it’s not optimal the launch a book when you like can’t fully go on a book tour right. Rishad: [23:33] Yeah well I was somewhat fortunate in the fact that because the book came out on January 28th in the United States and Feb 20th outside the United States and I had started sort of promoting the book. Immediately unlike January 1 as soon as the holidays were over so I got to be on the road actually from Jan 1 to approximately March 7. So I was had good eight nine ten weeks of doing so now we’ve somewhat slowed down but I have one particular advantage. To really one is as you know Jason. When I speak I speak without notes or slides or multimedia which basically makes me a very zoomable Sky possible. [24:25] Speaker and so I’m still speaking which helps on the book tour without actually physically going anywhere. But the second thing that helped you know to a great extent was the fact that my book actually. Resonates with the times that six of the twelve chapters seems to have been written specifically for today’s world like I have a chapter on how you manage workforces. When they’re not all together in one place have a chapter on how you lead when you’ve got tough times and so those two things which is my ability to basically speak without notes and the fact that people are very hungry, in this including our chapter on when you’ve got time how to use it. And also how to upgrade your mental operating system all of which what people are doing so it turned out to be. I wish we weren’t in these circumstances but it’s turned out to be all right but I’m looking forward to going back into the work you know the world out there, and and because I was writing about humans and not about an event in time the book doesn’t age so the fact that there’s a pause in the book tour doesn’t hurt because when it starts it won’t be. Problematic. Jason: [25:42] Be dated at all when you. Rishad: [25:43] It won’t be dated at all if I could be more relevant on the other hand. You know it’s not pleasant to see what we as a society are going through some writing a lot these days and I’m trying to think of the positive side of the troubles we are in. And so the framing some stuff from my book I call this era which I think is so not the Great Recession that we occurred in 2008 2009 but I called this era that we’re about to enter the Great reinvention. Because I truly believe that people are going to come out of this different than when they went in one because. Nothing like this has happened before in my 40 years if I could most people’s lives and which is everybody in the world is affected all at the same time. Which is rare the second is we all are effective for 60 to 90 days, and habits change in 60 days so either you start or stop doing things in 60 days then when you restarted it’s very different and very you know unusual. And so I do believe coming out of this people are going to be looking for safety they going to be looking for society they going to be looking for security it’s going to be a different world and so I’m thinking a lot about that these days. Jason: [27:01] Yeah I feel like another thing I saw you talk about when you were talking, sort of coming in the book on social media that really resonated with me is hey everyone saying we’re working from home we aren’t really this is not work from home this is work under duress. Rishad: [27:18] Yes so the key is this is completely work under duress because you know we have three big challenges and that is everybody who’s listening to this so the first. As long as you’re a human being I think you have these three challenges but it’s sort of differentiates a little bit on you know what your state in life is ETC. The first one basically is we are extremely anxious about own health, help us people our parents our kids our team members so you know you normally don’t work from home with this anxiety that people are dying in the thousands and you could, get that if you go to the grocery store so that’s number one, the second is you basically have this particular area of fear and the biggest fear that we have R2 and most of them are around economic, which is will my job still exists because every day you see companies layoffs, between 10 to 50 percent of furlough between 10 and 50 percent of the employees, so that’s the second one in the third is uncertainty which is when will this end how will this end and nobody works from home under those circumstances where you basically have kids sitting in the house with you. We shouldn’t be there worried about your health what about going to the grocery store water that your job will disappear. Right there is not under any circumstances working from home is basically working under duress. Jason: [28:47] Yeah no I totally resonated it is funny like I like you travel a lot and so when I’m home I often do work out of my home office and free pandemic. I would be super concerned about my family interrupting a work conference or something like that and I if it ever happened I’d be really embarrassed and one of the things that’s been kind of funny about our present circumstances is I have kind of a cute I won’t tell him this but but acute four and a half year old son and now I almost create an opportunity for him to come in and interrupt every meeting because it’s almost expected and appreciated and. Makes me feel it helps me like form a more personal bond with the people I’m interacting with. Rishad: [29:32] So I actually posted something that was it’s a real story and it happens to be the CEO of one of our very large clients. His mate his name is Laxmi under a salon and he’s the CEO of record been Seeker or now known as RB. Which happens to make products like Lysol. His products actually are doing very well there Lysol and they’re like Trojans and apparently you know condom sales are going up in Lysol sales are going up. And he basically there’s an interview with HIPAA The Wall Street Journal and literally the way it ends is his mother he’s living in London with his 79 year old mother, and his mother comes in and says you have not taken the garbage so he stops his board meeting and takes the garbage out. Jason: [30:19] Yeah I love that the. I did want to pick one bone I do have a small bone to pick with you though you you referenced earlier than no slides thing. [30:31] And this is funny one of the reasons that I think of you frequently in my career is because but you do do a ton of, client and public presentations in your you know very in demand public speaker and as you noted. You never use slides I’ve watched you from the the wings a lot and it seems like, you’ve jotted down you know the key bullet points that you want to discuss on a napkin or something and and you walk up there and had this really engaging conversation with the audience and it feels like. There’s there’s less Detroit as between you and your audience and I feel like it really facilitates you, um sort of having a bond with them and it feels more interactive and authentic which is all great, I also do a lot of public speaking and I use a ridiculous amount of slide so a it always makes me feel bad about myself because I feel like. I’m using a prop that you don’t need but but even worse than that, I’m usually doing those slides at like 3 a.m. the night before the presentation and I’m thinking to myself you know Richard went and had a nice dinner had a cocktail use the cocktail napkin to jot down his notes for the presentation tomorrow and got a good night’s sleep and I’m sitting here at 3 a.m. You know trying to find the right image to put into a stupid PowerPoint deck so I. Rishad: [31:58] Difference the big difference is when I see your presentations I enjoy that and I say thank God I don’t have to do such amazing presentation. Because the big difference is while you do have amazing slides you you use them as a backdrop but you speak without you know reading numbers from them or reading words from them, you basically use them as sort of a prop but not as some kind of crutch so a lot of people use things as a crutch you don’t use it as a crutch use as a prop but the two reasons of the two or three reasons that I don’t do the slides one is because it requires work. Oh I just you know I’m down lazy but as importantly when you do slide somebody then says they want to see them and that requires like having a meeting to prepare the meeting which is a bit difficult. But the most important reason and this you can’t do obviously because you share a lot of very valuable information which requires you to have those slides because when I look at your slides this isn’t just like a using slides because you, using them because they actually add to the show but one of the reasons why I don’t use slides and why you actually don’t use them as much as you think you do. [33:09] When you don’t use slides people play the slides in their head so when I’m speaking. Actually there is a slideshow going on it’s sort of like a form of radio it’s like the theater of the imagination and what I began to realize is people think I’m speaking to all of them because they’re visualizing. Their own slide where and that became what I found is very powerful which is not only if it was just that I’m going to save time and be lazy that doesn’t make a good presentation I’d get fired for doing that, it’s because actually if you think hard enough about the audience and you customize it which is what I do. People in the audience that actually played in their own minds I think you wrote everything just for them. Jason: [33:57] Yeah that’s awesome. Scot: [34:00] Jason speaks people close their eyes and envision the slides and sometimes they make kind of light snoring noises. Rishad: [34:08] Yeah but you know what happens is he has so many slides you gotta Clyde’s are so strange, got to have a look at that because you’re seeing this big car wreck train wreck happening and you’re trying to figure out like how is this going to play out that’s what you’re going because you should see a slides they’re almost like. It’s this almost like Van Gogh on drugs. Scot: [34:29] This is fun we get to team up on give Jason her time I like this. Jason: [34:34] In my defense and I feel like you gave me a nice compliment their Rishad which I really appreciate but the in my defense it is true like my sides tend to images that support whatever story or point I’m trying to make as opposed to, actually having the information on the slide and so the one thing I do dread is for your point like when a client or show organizers like hey can you send me your slides in advance or can you do and I’m like, well I can but they would make no sense because they’re not the content like they’re not the story, you know it’s like it’s kind of like asking to see the illustrations from a book without saying the words. Rishad: [35:14] Exactly exactly at that so that that’s out of the way it is and so what are the the you know the fun ways I try to sort of also redo. Just like I thought of rethinking the presentation. You should as you’ve read my book what’s unusual is I read mented the book without people without changing the format of the book so the, it’s obviously available as a book at an audible at a Kindle and everything else but, I sort of thought about that most nonfiction business books tend to only have one good chapter and then somebody just repeats and repeats and repeats, and so I decided to write 12 different books instead of it being a book of essays is actually a theme and the theme is the story of the spreadsheet. That’s I basically said I’ve written the first Spotify playlist of a book where you can basically read every chapter in any order. And as a result people that Amazon are now asking the question how come they don’t have a shuffle mode on Kindle. Scot: [36:14] The other question you kind of outlined companies that are to Excel and opposite in the Spectrum do you have a case study of a company that kind of does a good blend between the two. Rishad: [36:29] Yeah so I would basically say that in every category I select having in almost every category I could name like one particular leader. So in in the world. So the film for me the leader always was Pixar because Pixar basically told amazing emotional stories using state-of-the-art technology. I basically think about it pizza delivery it’s Domino’s, right the improves their Pizza they basically read the very thought of themselves as a Distribution Company or logistics company that delivers pizza. But they really want to own the entire category of pizza so they’re willing to give you a coupon for Domino’s anytime you buy any pizza so now if you go to a grocery store and you buy a pizza you have think about dominoes, which is absolutely brilliant in Airlines at Southwest compare Southwest to United and I believe that the most. For many years it was one of the most underrated technology companies don’t of course that was not underrated was Adobe so if you look at the decisions that adobe made in Adobe right now is the second most valuable Enterprise technology company after Microsoft. [37:40] And so categoria and many see these leaders and I know some of these folks who lead these companies they have these amazing people who combine the spreadsheet on the story and they and and and and often it is leadership that makes the difference if you think about Microsoft. For 10 years its stock price went nowhere and Steve Ballmer yelled and screamed Windows Windows Windows. Write it it stack ranking math machines and everything. In such an ideologue basically came on he gave everybody the spoke growth mindset he talked about basically a becoming a learning organization versus a know-it-all organization, you focus basically on business primarily, right and productivity he got out of a lot of the consumer business with the exception of Xbox and and in effect, and he got rid of the windows Division and the stock price went up fourfold in 3 or 4 years. And he’s a much more Humane boss with a company that is much more people oriented. But on the other hand it’s results are better than anybody’s. And so you know whenever anybody tells me they make decisions with numbers I tell them two things one is you are not human being because humans select with their hearts they use numbers to justify what they just did, and if you work in marketing and tell me you make all the decisions with numbers are in the wrong World on the other hand if you do make all your decisions with numbers and let’s see working in the world of. [39:10] Finans sooner or later you’re not going to have a job because AI does a much better job with numbers and computers do a much better job with numbers than human beings so anytime you make it you saying it’s all about data or All About Numbers my stuff is don’t be silly and for most companies do with the exception of a few like an Amazon a Google or Facebook and a few others. Data is very important but I sort of defined data is electricity. Which is it’s so important that you can’t work in the future without electricity but on the same hand almost no company differentiates Itself by through its use of electricity I don’t see a company saying I use electricity better because I’m better. Different better and so there’s this confusion and that was one of the reasons I wrote this book but it’s it’s kind of remarkable because it’s you know I found that. [40:00] Because the focus is it still help people think see and feel differently about how to grow themselves their teams and their company, that it is resonating with all kinds of people CEO CFO CMOS young people because part of it is it’s training on how to think, and we have forgotten how to do that so big part of this book really is a, you have amazing potential and I call everybody a leader but here are some things that people may have never taught you and you may want to think about and that’s probably why I think people should read the book, which is it will make you more productive as a CFO of a company just bought 300 copies for every employee in his company and I said you’re a CFO what you buying this book called the purpose of business and all of that, he said when I read it and two of The Twelve chapters maybe five percent more productive I decided therefore, that each of my employees will become 10 thousand dollars more productive so what the hell your book will be cause 20 bucks by. Jason: [40:58] Yeah and that absolutely is one of the things I love about the book as I feel like in my day-to-day life, my colleagues and my clients get like really focused on The Shining baubles right like everything’s about the new marketing tactic or the new ad unit or the new e-commerce platform or whatever the widget is and it. In the long run it feels like all of those things. Are only 10% of the business problem and the other ninety percent of the business problem is the people behind those tools and how they work together and how they collaborate and. Um and I feel like your book is a lot of super practical advice about improving the 90%. Rishad: [41:40] Yes and explains what and how to frame the 10% and because I know that 10% so well I can talk about framing that 10% and then focusing on the 90 because I truly believe there are only two ways to change a company. And that is to basically either change the people or upgrade the people mind sense right everything else is a press release. And we don’t play enough attention to that so this basically says a year so you pay attention which is if you get upgrade the ninety percent of the people, how they work the talent the skill sets the company will do better it’s not different than you know world class sports teams usually world class sports teams have a disproportionate share of talent, and then they have a coach that make sure that they work together and not at counter purposes and they win. Jason: [42:29] Yeah the that is terrific on the flip side though I feel like one of the challenges with your book is because it has these twelve chapters and there, they’re sort of very varied in topic it’s your book is really annoying to summarize. Rishad: [42:45] Yes that and that’s part of the the two parts of the book that is sort of annoying which is what it’s as hard to summarize the way I’ve basically summarized it is it help you think see and feel differently about it to grow yourself your company and your team which is number one, and number two I would basically say is it basically says that for to succeed you have to come by. Everything you know about the left brain part of you which is the spreadsheet out of you and combine it with the story part, add depending on the situation that combination can be 75 30 25 or 25 75 or 50/50 it’s never hundred zero. Jason: [43:26] Yeah. So Rishad apologize we are coming up on time but I do want to let our audience know about one other important Rishad fact. And that is that, in addition to being a great business leader and now author you are very accomplished photographer and it seems like you you use your opportunity to travel all over the world to capture these, amazing landscape and Architectural photography wherever you go. Rishad: [44:01] Yes it’s one of the key things which is you know in fact I mention it there’s a chapter in my book on how to use Stein. And you know one of the key things is I look at photography as a way to see the world differently but also to remember that it’s passing Us by. Which is one of the reasons the opening line of my book is time is the only thing we have, and these days we now truly recognize that time is the only thing we have whether we have too much of it or we are worried that we will die and have too little of it. Jason: [44:33] Yeah I feel like in a pandemic there’s two kinds of people there’s working parents that have none of it and then there’s there’s empty-nesters are people without children that like suddenly have discovered some more of it. Rishad: [44:45] Absolutely absurd. Jason: [44:47] Rishad speaking of time we have sort of ran out of it but I’m thrilled you are able to drive by and I can’t wait for this pandemic to be over so you can get back on the road and you can update your Instagram feed. Rishad: [45:00] Absolutely but thank you again thank you for your audience and thanks to both of you all bye. Scot: [45:04] Thanks for Sean unfortunately I have not read your book but it is on my list and coming soon. So the next category that I wanted to jump into is what I would call start-up entrepreneurial books and again you know this is for my entrepreneur buddies out there most impressive read them but if your intro preneur I think there’s a lot you can pick up from these so I want to start with some of the classics so one of my favorites and I go back to this one probably once every two years just to kind of. Remind myself of some of the concepts is good to Great by Jim Collins, he’s kind of a recluse and he was just recently did a little PR tour so there’s some podcast he did one with see you do it with Tim Ferriss and they do Joe Rogan no I don’t think he did but he did a couple podcast that were were just outstanding he has a little addendum to the book called turning the flywheel where he talks about evidently apparently, he helped to Amazon deliver develop the flywheel that we all talked about all the time and he has a lot of really other interesting examples of flywheels in that little short book. [46:14] This one actually spoke in the same conference with him recently and unfortunately he has passed away in the last year and this is the innovators dilemma by Clay Christensen this one for the longest time I couldn’t understand the early days of e-commerce why big companies were acting the way they were like it was so clear to me that this was going to be the thing and they’re like yeah we’re just going to Outsource this whole thing and it’s going to be a small part of our business and I’m just like. [46:38] Wanting to shake them and say my God can’t you see this is going to be the future and I didn’t understand of have a way to put that into you know understanding why these big companies were so hard to move and then the innovators dilemma came out and I was like this guy totally nailed it he totally just makes a lot of sense now to me another classic one and again for for someone like me that starts these new products and has to figure out all right why isn’t this getting the adoption I want it to how do I how do I. [47:07] Get up that curve is called crossing the chasm and that’s a really good one for any any kind of a start-up any new product that you have out there it’s got a lot of kind of great ideas for every every adoption curve has this dip in it how do you get across that tip that’s the chasm. [47:25] I think that’s Jeffrey Morris all right yep and then so those are kind of what are called Old chestnuts so totally stand the test of time you can pick them up today and they’re so extremely relevant some of the more modern ones there’s one called 0 to 1 by Peter teal this was interesting because people have a kind of a binary reaction to it I just got a funny it says it’s called zero to one you know most startup people don’t like it but then I found a lot of kind of more General business people love it so that’s interesting I’d be interested to hear how readers react to it what am I one of my challenges has been there’s not a lot of books for startups when you get past like a hundred people there’s tons of books for how do you find product Market fit and like the early days of the startup but there’s you’re having historically been a lot of what do you do when you get to kind of like 10 million and a hundred people how do you get 200 million or a billion and this is where probably my most, my most favorite modern book by Ben Horowitz is called the hard thing about hard things and it’s with the first books I found we’re actually kind of explains all the stuff of how you’re going to feel problems are going to hit when you get to like them employee number 200 and all the things you need to do to push through that so that’s one of my favorites. [48:43] Speaking of that earlier stage you know I think I’ve practiced that this, got put into writing as Lean Startup so how do you how do you get something out and get feedback faster that’s pretty much a staple because agile software development is worked its way into all aspects of companies now but at the time it was kind of a weird thing to Think Through. Um it spiffy we have to implement a lot of processes and procedures more so than I’ve ever had to do in any other company so there’s a book They’re called the checklist Manifesto that I found absolutely helpful and then Ben Horowitz just recently came out with a new book that’s kind of moron company culture which is really good what you do is who you are and then one of the last ones in actually want to add another one. [49:29] Is Think Like Amazon we had John Rossman actually on the podcast and I go back to that, there’s a lot of cool Amazon isms in there that I’m using on a daily basis like this concept of a two-way door of if we make a decision let’s be able to get out of it, and I found that a really useful framework there’s like 10 or 20 of these in that book for me that are really helpful to help explain to someone why we’re doing what we’re doing and why would you why would you try this if we just have a plan for I’m doing it well here’s why we don’t want to get stuck on the wrong side of that door for example the other one is Extreme ownership I’m doing this from memory and this is by Jocko will will Nick ex-navy seal my partner is 50 is an army guy and you know when I first read this at kind of it’s all about you know being a Navy SEAL and going out and killing people your kind of like well what’s that have to do with business, and but you know increasingly especially in these times when it does feel like we’re under Fire, I found that a lot of the concepts and that one are really really good and he has a great podcast to Listen to If you want to get super fired up and like where if you’re having a down day and you want to watch some of his YouTube stuff that’s really really good content to kind of get you out of a little bit of a funk or depression. How about you Jason. Jason: [50:56] I think he’s got some Jocko has a couple extremely highly regarded appearances on the Tim Ferriss podcast as well. Scot: [51:05] Yeah yeah absolutely and he’s on Joe Rogan all the time as well. Jason: [51:09] And then for listeners that are following the John Rossman was on episode 181 talking about things like Amazon. Yeah so that’s an awesome list I am reading another book that I would kind of put in this category. The came out this January called future is faster than you think and it’s by this guy don’t. Knew nothing about Peter diamandis and I don’t know if I’m pronouncing his name properly but this is a topic that you and I talked about a lot it’s this this concept of exponential growth. And how everything particularly in technology is getting adopted at a much faster rate than ever before and so it’s kind of. A framework for thinking about how. How to operate in a world in which the future is coming at you faster than ever before and so you know it’s like as we’re doing this podcast Disney plus just got its 50 millionth subscriber right and. Five years ago it took Netflix much longer to get 50 million subscribers and you know way before that it took HBO much longer to get 50 million subscribers so, just kind of a interesting helpful book to sort of help you think about running a business in a in an accelerated world that’s growing at an exponential rate. Scot: [52:37] He said one of the founders of Singularity University with Ray Kurzweil they’re biffle’s. Jason: [52:43] Yeah hence the his hands his love of exponential growth. Scot: [52:47] Yes absolutely it’s kind of interesting because I you’ve seen me talk about this tonight I lead with that example A lot of times of exponential growth and how we’re not used to it it’s really interesting in this world of viral contagions that there is a bunch of people that just can’t get their head around exponential growth. They’re like you know well .01% what does it matter you’re like well you know if you keep moving the decimal every other day that’s a pretty quickly. Jason: [53:16] Yeah I think unfortunately a lot of people are learning about exponential growth in the context of the pandemic right now. Scot: [53:22] Yes yeah the the hard way cool anything else on the general books Journal business set. Jason: [53:30] No I have a longer list again I’ll put on the on the web page but that you know that I think that’s a great great list for now. Scot: [53:39] Cool so then the third category we wanted to talk about is what I would call kind of e-commerce retail digital retail payments and that kind of thing this category I found the ones that hold the better test of time for me and our little more engaging or when I would call business biographies so one of my favorite in the world of retail is Sam Walton made in America this one’s hard to find because it’s out of print so you have to buy it kind of used but it’s really good it’s got a lot of great stories about how CM would just fire around America and you know be over some City and be like we’re going to put the Walmart there anyways in this little. [54:19] Kind of I don’t know what kind of plane it was but and then you know sure enough they would build a Walmart there so that’s a really good one talks about you know the whole concept of Walmart and how I scaled it up that’s pretty amazing in that same genre Ken langone who started one of the founders of Home Depot he has a book called I love capitalism that’s kind of his life story and it talks about. How you used to work for a hardware store and there could be a better way and did the big box thing and it’s really really a good history of retail and you know, just like Sam he’s had a very rich kind of post Home Depot business life also and then as we get into the world of e-commerce the perfect store which is, about eBay from Adam Cohen that was a bit old but still holds up pretty good I think the eBay story is really interesting from a Marketplace perspective the good Google case studies called in the Plex the Facebook one that I recommend is called the Facebook effect, it’s not a salacious as a lot of the other Facebook ones it really talks more about you know the iterative way they built Facebook. [55:27] The best kind of the go to Amazon book is called the everything store, my good friend Brad Stone you can actually find my name in that book if you want to go little spelunking there, and then a bird to little bird told me Brad’s working on maybe either updates that book or a new book so I’ll be kind of watching for that so much happens with Amazon your, but of course regular listeners know we spend half our time talking about all the new stuff coming on Amazon that it’s hard for him to keep that up and then Doug Stevens who is speaks it a lot of the events we go to has a really good book in the world called in the world of retail called re-engineering retail that, I think is interesting and kind of talks more about experiential kind of retail and a lot of the topics you talk about Jason. Jason: [56:16] Yeah yeah for sure all good ones the it’s funny I read a ton of business biographies, and I love reading them I do feel like some of them have these like. Pearls that are Evergreen and some of them are like super interesting at the time but I’m not quite sure have as much legs. [56:40] So you know it is a little interesting but you know other business biographies that I’ve read recently you know not too long ago we had weary and Gracia on from the billion-dollar brand Club, um which is cool because it’s talking about a lot of direct-to-consumer biographies many of those stories are not completely done yet so it feels like, work in progress, um another book that sort of loosely a business biography also on Amazon is Amazon for CMOS which is by Kiri Masters, I’m sorry like that but the book I’m reading right now in this category of. [57:23] Kind of like specific retail advice is called remarkable retail how to win and keep customers in the age of digital disruption, and that’s by another guy in our sort of speaker and social media ecosystem Steve Dennis and he’s a longtime executive JCPenney and then later Neiman Marcus, and so I’ve read the book but it actually doesn’t launch until next week so it’s why it’s releasing on April 14th, and because the pandemic he can’t go on a book tour so he’s having a virtual book launch, on on April 14th at like 4:15 in the evening so if you happen to be listening in this episode before Tuesday I’ll put a link in the show if you want to join the virtual book launch, and I will be participating and having a conversation and there’s going to be several other, surprised e-commerce guest stars so it might be a fun way to hang out on Tuesday afternoon if you’re available. Scot: [58:27] Very cool I’ve never seen the virtual book launch so it’s going to be exciting to see how that goes down I’m look forward to seeing how he signs books across Zoom. Jason: [58:35] Exactly. Scot: [58:37] It’s going to be some way. Jason: [58:39] Yeah I’m leaving that testy. Scot: [58:43] And then for those folks that do not want or need if you’ve read all these books already or you’re not into books that’s not your thing this category is kind of multimedia so shows movies streaming anything in that kind of category one of my kind of all time classic business movies is Glengarry Glen Ross you can’t work with a sales team unless you’ve watched this in this is where all these kind of chestnuts of ABC always be closing coffee sir closer closers there’s a lot of kind of sales people language that comes out of this movie and it really kind of. Catcher some does a good job of you know articulating to people that aren’t in sales what it’s the pressure of being a salesperson can feel like and of course it’s Amplified like like nothing else in the stakes are much higher than in reality but it’s pretty interesting how they do that another fun one is Boiler Room same kind of a thing Wall Street you got to put that in there, classic Michael Douglas Wall Street The Social Network. That’s a really good one to kind of see a dramatization of how Facebook was created at the music and that is exceptional this is one that I find a lot of people haven’t seen it’s called girl boss and it’s on Netflix it’s a Netflix original. It tells the story of how a retailer Jason you got to help me out with her name Sophia Amorosa Zurich. Jason: [1:00:07] That sounds right to me yes. Scot: [1:00:08] Yeah okay so she started this this apparel e-commerce site called Nasty Gal and fun fact it actually started out as an eBay so she started as an eBay seller this is really cool because it kind of shows this and I’m really super familiar with this life cycle because, it might company started a channel advisor we have like thousands of customers like this where you know it started out as she she wanted to make money to go buy something so she started collecting vintage stuff finding it and selling it and then suddenly you know you look up and your apartments full of boxes in your you got a seven-figure eBay business and then she kind of graduated out of that into a retail facility and so that did a really good job kind of showing that lifecycle that that’s really common for a lot of how a lot of e-commerce businesses are born you have to watch office space that’s kind of a classic comedy around kind of what life in the office is like Jason is a consultant I feel like you. You live that every day effectively and then another good one is start up.com. [1:01:15] This is kind of a documentary about these guys that started a company and its classic because a lot of times you see this sad situation where these these Founders will get together they’ve never really met each other and then they spend like the next two years just excruciating Lee arguing with each other and ending up with zero so so this this one kind of covers a situation like that and it’s a good warning of if you’re going to start a company pick your Founders a little bit carefully and then make sure you have those tough decisions early versus at the very tail end of the whole thing. On TV shows I really enjoy Undercover Boss that’s kind of a cool way to see it’s so it’s a little staged and. [1:01:58] More than three or four of them kind of get old but you know if there’s a certain business you want to kind of learn more about it’s a good way to do that shark tank is a lot of fun to watch with the family and kind of guests you know it’s a fun thing to see you know hey would you invest in that company and what do you think their evaluation should be um another really good one is the profit this is on CNBC and this guy you know I was going to name wrongly. Jason: [1:02:20] Marcus Lemonis. Scot: [1:02:22] Leah notice he owns Kemper world you probably got better idea. And all pretty much most the Sporting Goods things except for Dick’s right. Jason: [1:02:34] He’s acquired a number of them recently in bankruptcies so again. Scot: [1:02:39] Martin’s Gander Mountain yep. Jason: [1:02:43] There may be more available in the near future. Scot: [1:02:44] Yeah so a lot of his a lot on the profit you know there’s a good diversity of companies he goes in and turns around but there is a fair amount of retail there they’re not big box they’re usually kind of local retailers, how about you Jason and he anything in the multimedia category. Jason: [1:03:02] Yeah so you know. I like to watch a binge watch shows while I worked out and we’ve all had a little more time to exercise lately so I’ve caught up on a bunch of stuff that was in my backlog, um so I just recently finished the last season of Si

INTRO Eric –Welcome to episode #50 (Woo hoo!)  of the Canadian Prepper Podcast, recorded Jan 12,  2020. My name is Eric, and I’m the host of the show.  I am based in southern Ontario. I’m a hunter, target shooter, HAM radio operator (VE3EPN), and computer geek. I got into preparedness when I was working front line in emergency services and witnessed an over reliance on Emergency Services during major events, such as ice storms, power outages, etc. I started a small preparedness company to help get people prepared and able to look after themselves for at least 72 hours, if not longer. Alan - I’m Alan, and my friends and family call me a safety nerd. My background as a Medical First Responder developed a mind for safety. I teach first aid and coach family and friends to be better prepared. I'm a locksmith by trade and have worked in the physical security industry for more than 20 years now. Tyler - My name is Tyler, and I’m broadcasting from my five-acre homestead here in Northwestern Wisconsin, USA. Since purchasing my first house, I have been working to turn my property into a self-sufficient homestead with an emphasis on preparedness. Eric- Want to help support the show and keep the Canadian Prepper Podcast on the air? Buy a Canadian Prepper Podcast T-Shirt at www.rapidsurvival.com. All proceeds help keep the lights on, and the backup generator fueled!   Tyler -If you’re enjoying the show, please take a few minutes and like us on Facebook, facebook.com/CanadianPrepperPodcast and submit a review on itunes. Also we want your feedback, good or bad, or even if there is a topic you want us to cover.  You can email us at feedback@prepperpodcast.ca  Eric – We have some well-preserved content for you in this episode,  We’re going to start off with some preparedness related news articles. Next we will be letting you know how we’ve improved our preparedness since our last episode.  Then we’ll get into the main topic for this episode - long term storage of valuables.     News - Alan - Rough weekend in South Western Ontario as a massive rain storm turned lawns into lakes and then froze them  https://www.theweathernetwork.com/ca/news/article/in-photos-ontario-extreme-rainfall-and-freezing-rain-event Ian - new strain of corona virus (like SARS)  in China www.livescience.com/amp/new-coronavirus-pneumonia-outbreak-china.html https://www.google.ca/amp/s/www.cbc.ca/amp/1.5422619 Ahhhhh!  Snow in Vancouver:) https://vancouverisland.ctvnews.ca/mobile/bc-ferries-cancels-dozens-of-sailings-amid-heavy-winds-1.4761923 No ferries, no food.   Eric - nuke plant  https://nationalpost.com/opinion/matt-gurney-false-nuclear-warning-shows-canadians-are-on-their-own-in-case-of-disaster   Hugues -  Colin -  Tyler -  https://www.msn.com/en-us/news/us/the-us-military-arsenal-a-look-at-americas-most-significant-weaponry/ar-BBYJkdo?ocid=spartandhp https://www.msn.com/en-us/news/us/he-was-stranded-more-than-20-days-in-subzero-temperatures-and-survived/ar-BBYRgb2?li=BBnb7Kz&ocid=U452DHP https://www.msn.com/en-us/news/us/overtaken-by-frigid-seas-hours-from-help-there-was-little-chance-of-survival/ar-BBYNwv7?li=BBnb7Kz&ocid=U452DHP   WHAT WE’VE DONE LATELY for preps   Eric - Annual doctor checkup, another one tomorrow, added an olight to my EDC   Ian -  am I getting home pre-show? Been gone since the Iran missile attack.  Hard pass. Tomorrow, back at it. Alan - Busy week of studying (big test in 5 days), and multiple emergency responses. Set up Amazon Subscriptions for a few essentials to ensure that we’re never running out of important stuff.  Tyler - Spent my weeknights getting caught up on paperwork/bills. Refilled 20 gallons worth of gas cans and three 20lb propane cylinders. Organized the gun safe and added some motion lights inside the safe.  Colin -    Main Topic -  Eric - Alright, it’s time to move onto the main topic of the show. (Each host insert talking points here)   Eric -   Storage of valuables and firearms are fairly similar, extreme temperatures and moisture will be your main enemies. After that people looking to steal your firearms and valuables are the next thing to be worried about. First off, follow all firearm safety rules before handling your firearm!  Firearms: Break down your firearm for cleaning Decock the firearm for storage, this takes tension off the springs. There are arguments for and against this. Do what you’re comfortable with Give it a good wipe down, fingerprints leave all kinds of oil that can over time cause an issue (wear gloves) Give your firearm a good ceaning, really good take a lot of time. After you’ve cleaned and cleaned it again apply a thin layer of gun oil to help protect any exposed metal parts Thoroughly clean the bore, once its clean apply a thin layer of oil as well to help protect it If you have a  wood stock treat it with a wax to prevent swelling and cracking Ammo: Modern ammunition can be stored for decades Biggest enemy for ammunition is heat, make sure its stored in a cool dry place Get a container with a sealing gasket, this will help keep moisture out A small desiccant pack will help control moisture Storage Area: Gun safe is the best option, most are designed  to help protect against moisture Use a silicone treated gun sock, helps protect against moisture and  dings Dehumidifier is KEY, I use an Eva-dry unit in my gun safe. No power needed just have to dry it out every once and a while by plugging it into an outlet for 24h Don’t store your guns in cases, the linings (foam pads) attract moisture Cardboard boxes are equally a bad choice due to moisture collection Make sure the firearms aren’t touching or rubbing against each other General Make sure to take your firearms out every few months (they get lonely), have a look to make sure no rust is forming Give them a quick oil and wipe down Assess the dehumidification system, does it need to be recharged? Tyler - Primary storage is my gun safe… https://www.stack-on.com/product/armorguard-64-gun-safe-72/.  Big bastard… 725lbs empty. Just moved it last weekend. Was in attached basement garage. High temperature swings and humidity, so moved into house. Nobody is walking away with that thing and theft is my biggest concern. Not a liberty but at half the price I love it.  -Fireproof for 30 minutes up to 1400° F (verified by an independent laboratory) -4-way door locking with seven 1.5" live action locking bolts and three 1" dead bolts for a total of 10 locking points   When purchasing firearms, consider SS barrel/synthetic/polymer stock models over blued steel barrel/wood stock. More spendy but won't rust or deteriorate. OPSEC considerations... All ammo is NOT created equally… Make sure your firearms correctly cycle that particular brand or grain count BEFORE stocking up with 1000’s of rounds. Should last decades IF stored properly… Store in cool/dark place. Label and rotate ammunition just like food/water preps.  Vacuum sealed bags or ziploc bags w/ air squeezed out. Steel and/or plastic ammo boxes.    For Transportation - Plastic/Aluminum hard protective cases w/ pick-n-pluck foam to perfectly hold your firearms. (Often used for photography/videography)(Pelicans are too spendy… go to Harbor Freight).  IP Rating = Durability/waterproofing/Etc. Regular gun cases (pistol and/or long rifle)(OPSEC - Cedar Mill - guitar, airline approved, etc.).  All available at your local Harbor Freight,FleetFarm, and Menards. Obviously your outdoors stores (Cabelas, Gander Mountain, Bass Pro Shop, etc.) but they seem a little more spendy. Harbor Freight, Fleet Farm, and Menards run some great deals on these items… Save$$$ but it's important to protect investments (i.e. guns and ammo...Guns will rust and ammo will go bad) https://www.harborfreight.com/search?q=ammo%20bo   Moisture Absorbers - Damprid and/or Arm & Hammer https://www.menards.com/main/hardware/safes/safe-accessories/sports-afield-rechargeable-dehumidifier/xd-3/p-1560234824835-c-9573.htm $27 at menards. Works great. Stack-On makes one also. Disposable Silica gel packets… Homemade - salt/rice in tissue/cloth with ammo. (Be careful with leakages on chemical moisture absorbers…)   Oiled gun wipes, gun oil, cleaning kits. TAKE PROPER CARE OF YOUR FIREARMS BEFORE STORING… CLEAN/CHECK REGULARLY… Refinishing/Bluing Rifles?   Secret cache? PVC or 55-gallon drum buried underground. Fake/empty book on the book shelf DVD case full of cash with all other DVD’s False venting ducts or waste pipes False outlet cover/light switches/heat register/cold-air return Ian -  Air salt, water bad.  Constant temp even better.  Condensation collects water.   Fun fact… gold and diamonds don’t rust.  Silver indeed can be affected by storage. As can dollah dollah bills….. Cosmoline  - history of……Ointment, antiseptic, udder-ly awesome. https://en.wikipedia.org/wiki/Cosmoline   https://www.cosmolinedirect.com/cosmoline-black-rust-veto-344/?gclid=CjwKCAiAmNbwBRBOEiwAqcwwpY5owFmrwuxFemMVcsPl3B_yoqcfDithnFp6YL-eUmJWYddFTTMiqRoCNHEQAvD_BwE Ballistol - sane idea.  As good as windex  https://www.ballistol-shop.de/History-of-Ballistol:_:86.html   Break free Vacuum sealer, 2 ply at least  Rags to soften edges. Dessicant packs, O2 absorbers.  Seal wood and metal parts separate.   Walmart ammo cans versus metal ammo cans.   4.88 each cross border.  Check the seal, but Just as good   PVC pipe Seal it off ….versus threaded end cap.  Proper adhesive and Silicone tape Channel lock pliers to close  Places to hide: Hide in plain sight.  Diamonds in the aquarium:).  Dog house  , Inside tree trunks  False walls (Molson center) Buddy’s rental unit Places no one wants to go.  (Bottom of porta potty) Septic tank, fish ponds Use easily remembered / found landmarks. Don’t want a repeat of “Holes” Removal of cosmoline…… Brake cleaner, heating up.  Varsol. Garbage bag in the sun. Acetone PODCAST CHALLENGE Gather the items you need to protect any valuables for future generations to enjoy….   Episode Closing Upcoming events Eric- Podcaster Charity Shoot.  Hosted by Slam Fire radio.  July 4th, 2020. Balmoral, NB (Restigouche Gun club)   Camping available in nearby Dalhousie   Steel challenge (22 pistol, 22rifle, PCC or pistol) Steel pistol bay, trap and a fun shoot,   Stop the bleed course   Charity TBD Alan- Annual Preppers meet - second week of July , Desboro, ON   Alan - Emergency preparedness week May 3-9 Eric - TACCOM Canada 2020 - Sept 11-13. The Canadian Pro-Gun Podcasters Network will be in attendance at TACCOM 2020. Your favourite Podcasters will be on hand throughout the show, so make sure you stop by the booth to meet your favourites and pick up some swag. Or drop by while we do our special live broadcast where we will be talking to event organizers, guest speakers and vendors about all of their new and must-have product. You can see details for the show at www.taccomcanada.com  And stay tuned for ticket release details! Shout Outs Alan -  Eric -  Ian - Northern elite firearms for the personalized service & fast shipping on brass. SFRC for engaging their customer base .  Liking their Facebook page gets you entered into a regular draw for goodies, from quads to tools, etc. Colin -  Tyler -  Email / Itunes reviews? Alan -  Ian -  From Susan : Hello! Great podcast .I’ve been listening since last spring and Have taken a lot of the shows prepping subject matter to good use. My vpn app luna allows me to pick regions in the world with less traffic like Indonesia. My long term prep project is a solar battery charger also micro greens ,vertical grow systems. Thanks!   Hugues -  Eric - 39 5*  3 4* 2 3* 1 1* Colin -  Outro Eric -  I’m going to bring episode 50  of the Canadian Prepper Podcast to an end.   You can find the podcast on Itunes, Podbean, Spotify or your favourite podcast app.  Please help us out; take a few minutes and submit a review! It helps other people find us.  You can also find us at prepperpodcast.ca and on Facebook! Alan - We record these shows live on Facebook AND Youtube.  If you want an early peek at the shows, please subscribe to the YouTube channel “Canadian Prepper Podcast“, and click the notifications tab.  That gives you alerts when we are going live. We also can be found on our Facebook page, “Canadian Prepper Podcast” You can contact me directly on Instagram, @ PPSWO Hugues - I can be reached at hfxprepper@gmail.com and I have my own YouTube Channel, just search “HFX Prepper”. Tyler - If you have any questions or advice for me, you can Email into the show at feedback@prepperpodcast.ca. Gavin - Urbex_GTA, ragnaroktactical.ca Colin - Look me up on Instagram @cjsaunders11 Facebook @ Colin Saunders/ Public figure E-mail: colin@canadianvets.org Ian - You can reach Ian directly, by emailing me at theislandretreat@gmail.com .  You can also find me on Canadian Patriot Podcast, also available on Itunes and Youtube.  There you will find us discussing more government waste, squirreling off on the odd firearms related banter, and exposing the daily loss of freedoms we’re facing. Eric – Please  check out Rapid Survival www.rapidsurvival.com and get me there on live chat while buying some prepper gear, or you can also email me at feedback@prepperpodcast.ca (while still buying prepper gear at Rapid Survival) Eric - Thanks for joining us, and tune in for the next episode,  It’s defcon 1!!!!!    Eric - Until next time, be prepared, stay safe, and (Alan) keep learning!

Mark Baker has been flying for more than 40 years, using airplanes for fun, commuting, and business. With more than 10,000 hours in the left seat and a commercial pilot certificate with single and multiengine land and seaplane ratings, rotorcraft rating, and type ratings in the Cessna Citation 500 and 525s, as well as a DC-3 type rating. Mark’s favorite plane is a Piper Super Cub he’s owned for more than 25 years. Before taking the helm at AOPA, Mark had a distinguished career in top leadership positions at companies including The Home Depot, Gander Mountain, and Orchard Supply Hardware. What you’ll learn about in this episode: How Mark Baker changed the tone and trajectory of AOPA after taking over Why Baker chose to leave retail and move into an association The challenges Mark Baker had to overcome while transitioning to the nonprofit industry The importance of enabling and engaging your staff How Baker improved AOPA’s regional fly-ins and other types of member engagement events The challenges of advocacy in a complex association climate Where we are at with the growth of the pilot population The role that mentorship played in Baker’s growth as a leader Additional resources: Website: www.aopa.org Twitter: @AOPA

The top series may have been OFF last week BUT NASCAR officials sure were busy. The truck series delivered the excitement we crave with a suspension and a win retracted. The Xfinity series delivered as well. Craig is a little ticked off at NASCAR for their waiver he calls The Johnny Sauter waiver. He will elaborate more on the show but check out RACE CHAT LIVE on facebook if you want a preview!! The guys will also be joined by Mr. CJ Sports for his take on this past weeks events and hear his picks for the upcoming weekend. You do NOT want to miss this show!! 

Mr. CJ Sports told the boys ok kids time to get back to work vacation is over! So, Chris and Craig will be tearing up the airwaves THIS Thursday at 8 pm. They will talk about this past Mondays race at Michigan among the race at Sonoma in two weeks. Maybe just maybe we will have a special guest join us.  We will be talking racing from our local tracks as well.    Join us THIS Thursday at 8 pm!! 

Chris and Craig welcome the media director of Orange County Fair Speedway in Middletown NY to talk about their 100th season and all they have planned for 2019!  OCFS hosts five classes of racing and something for every racer's budget. From the Street Stocks to the Mighty Big Block Modifieds, and every division in-between (ProStock, Sportsman, Small Block Modified) the racing here is non-stop action from green flag to checkered. Orange County Fair Speedway is home to the Eastern States Weekend. Begun in 1962 as a one-day, 100-lap championship race, Eastern States Weekend has grown into a three-day racing spectacular, the "October Classic." Stock Car Racing and Orange County, New York go hand in hand. No Speedway in the region, or in the WORLD, has as much history behind it as Orange County Fair Speedway!    Plus the guys talk about the race in Texas and preview Bristol! Make sure you tune in and share with your friends and family as well.  

Join Chris and Craig for a special edition of Race Chat Live THIS Thursday at 8 pm. They will talk schedule changes for 2020, the annual awards banquet moving venues. Time to rotate title race? Say what?!! Pocono get a twin bill? How do the drivers feel about this? Join Chris and Craig and get their take on all this and more THIS Thursday at 8 pm. Has NASCAR lost their mind? Only time will tell but the guys will tell you their thoughts for sure.

Join Chris and Craig on Race Chat Live tonight at 8 pm est on Blog Talk Radio as they talk VEGAS and Kyle Busch's ALMOST dominating weekend. They also talk trucks and Xfinity series racing. Double Deuces took the win in Vegas BUT can he keep the momentum going when the cup series rolls into ISM? 

Join Chris and Craig TONIGHT @ 8 pm on Race Chat Live as they talk ALL things NASCAR. The Busch brothers milestones, Brad K driving with a stomach bug among other things. The guys will also talk about truck and Xfinity series as well. You don't want to miss it. The guys will also talk about dirt racing in Miss and the south and Craig will talk about The NYSCCA awards held this past weekend. 

We start off by visiting with Overstocks and Bargains owner Trent Gilley. He purchased the contents of 14 Gander Mountain stores that went out of business and is now selling that ammunition at deeply discounted rates. We discuss how Gander Mountain went belly up and how they were able to take advantage of that opportunity [...]

We start off by visiting with Overstocks and Bargains owner Trent Gilley. He purchased the contents of 14 Gander Mountain stores that went out of business and is now selling that ammunition at deeply discounted rates. We discuss how Gander Mountain went belly up and how they were able to take advantage of that opportunity [...]

In this week's episode of Kid's in the Tank, Maddie, Caitlynn, and Felipe sit down with Ralph Freitag (Maddie's Grandfather) former CEO, President and Chairman of Gander Mountain and most recently CEO and Chairman of QSR, Inc. and affiliates.  The BizKids asked Ralph which companies he owned were his favorite and least favorite and why.  They also asked him about being a venture capitalist, and what his biggest failure in business was and what he learned from it. In the "Flip It" segment of the show Ralph asks the BizKids about their lives; where they're planning on going to college and what they want to study, where they see themselves in 5 years and more! Sam joins in for the "Round Table" portion of the podcast where they discuss various topics such as Trick-or-Treating, Mystery Oreos, Riverdale, Netflix vs. going to the movies, new emojis, and so much more. About BizTank Career Exploration Program BizTank provides local Junior and Senior high school students an opportunity to gain exposure to the world of business through a stimulating and interactive program. Consisting of three unique eight-week seasons (Spring, Summer, Fall), meeting once a week on Wednesday nights. Sessions are spent covering a range of topics, such as startups, marketing and on-trend business subjects. In addition, students record, edit and create their own episodes for the Kids in the Tank Podcast. For more information visit us online at https://biztanknonprofit.org/

Sean says it's open season on Predator 2 (1990) as Danny Glover subs for Arnold Schwarzenegger, fighting a technologically advanced killer from another world through the concrete jungle of L.A. This time, the cops - already fighting Mexican and Jamaican gangs - find themselves being chased by an alien trophy hunter who's in town with a few days to kill. Listen as we imagine the pre-safari Predator gearing up at the alien Gander Mountain, postulate that cocaine fueled the making of the movie, and Sean makes a bet that could cost him his luxurious beard... all that and more on this week's exciting show! See acast.com/privacy for privacy and opt-out information.

EP084 - Amazon News, Walmart Earnings, RumorsAmazon News Prime day - 30 hours long, sometime the week of July 10t Amazon market cap crossed 2X Walmart 20yr anniversary of Amazon IPO - A $10K investment then would be worth $6,410,000 today 1 click patent expiring Amazon expanding into Pharmacy and Furniture Amazon B2B impacts Grainger (Now predict that 80% of the sales by 2021 will be online) Brands moving ad dollars from Google to Amazon Walmart Strong Q1 earnings- Ecommerce up 63% (40% organic), GMV up 69% Same Store Sales up 1.4% Went from 10m SKUs a year ago to 50m SKUs today (Amazon has 355m) ThisIsStory opens Jet.com Fresh themed story Walmart files IOT Patents Other News As earning season wraps up, discount retailers, dollar stores, and warehouses are up, while department stores are down. Samsonite purchases Ebags  for $105m  Google IO - Google is all in on artificial intelligence Target tried to buy Caspar and settled for an investment Target may be trying to buy Boxed Scot will be hosting "Amazon & Me" an all day workshop on Tuesday June 6th at IRCE, he can be found in the Channel Advisor booth #607 for some of the show. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 84 of the Jason & Scot show was recorded on on Friday May 19, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. New beta feature - Amazon Automated Transcription of the show: Transcript Jason: [0:25] Welcome to the Jason and Scott show this is episode 84 being recorded on Friday May 19th 2017 I'm your host recent retailgeek Goldberg and as usual I'm Scot Wingo. Scot: [0:39] Hey Jason and welcome back Jason Scott show listeners Jason spend a little over maybe a week week and a half since we have chatted how have things been if you've been how many cities have you had since we last caught up. Jason: [0:55] This may be the first time I've been able to see this all year but I have hit zero City since we last chatted I meant home in Chicago for almost two straight weeks. [1:07] She is she's at she has helpfully packed my suitcase and is eagerly awaiting my departure to the West Coast on Monday morning. Scot: [1:16] Put it right by the door there. Jason: [1:17] Exam. Scot: [1:19] Cool so I guess we can't talk about any trip reports any other things going on you want to highlight before we jump into it. Jason: [1:29] I do you know where you like to talk about the fan mail we get on the show but I got some angry fan mail this week. [1:39] Well it's always the same angry fans Jason Delray of recode. Scot: [1:47] What did we do to engage mr. Del Rey. Jason: [1:52] Yes what's the argument sorry about don't get an argument with people that buy their ink by the Barrel in there. Scot: [1:59] DigiLink. Jason: [2:00] The digital anchor pixels by the barrel. So if you recall last week we had a great conversation about Amazon with Andrea and the. Topic came up of jets and I did mention that the Jason Del Rey. I had written the article that sort of implied that that perhaps jet. Close I'm sorry that the Amazon closed Quincy. Out of spite for Mark Lori you know who's not competing with them at Walmart. So we had a little conversation about that and Jason me actually very kind note to clarify that I had I had soda misrepresented his position and then. He's really doesn't think that, did Amazon close Quincy because of Mark Glory but he does think that some animosity for Mark Lori might have played into, the communication around the closing of Quincy in the fact that they said like what we closed it because it was too difficult or not possible to make it profitable and so so Jason series more of that like the communication may have been a little more of, negative as a result of the of the. The Jeff Mark animosity then then the actual business case then I suspect that he's probably right like that certainly does make a lot more sense. Scot: [3:28] Yes it's almost like you know Amazon kind of crap that if you will. Jason: [3:35] Exact exactly that I quickly showed up on a crap report and they in the shutter shutter down. Scot: [3:43] Google that's said there's been a ton of news in industry and as I always like to say it wouldn't be a Jason and Scott show without some Amazon news. Jason: [4:07] Yeah Scot it feels like there's another interesting stuff going on and Amazon this week I think we finally got the announcement about, Prime day for this year and I'm I'm struggling to even call it Prime day because I think it's now Prime days plural. Scot: [4:27] Prime day is prime day 30. Yeah Dave it's weird because there's several news reports picked up and said they're hearing from Amazon that it's going to be the week of July 10th through 14th, betting person was in 11th that's kind of where I'm going to put my money and then it's going this year it's going to be 30 hours were just kind of interesting which is like kind of random it's a, day in 6 hours so I guess they're trying to pick up another nice 18 hour window and then. The six-hour window when when most folks are asleep and then pick up a morning would be my guess. Jason: [5:09] Yeah you could you not yours you could imagine they're just creeping it ever every year and that eventually it will be like in always on promotion. [5:22] Or cynical person might say that they're making sure that they dramatically beat last year sales numbers. Scot: [5:28] That is now it should by its nature since the six hours longer to see that's going to be one sick so the 18% more juice from hours assuming a linear distribution. Jason: [5:42] Thanks for doing public math on the show that's always impressive to me. Scot: [5:46] Yeah yeah this is why we have to delete the other two shows. Jason: [5:50] I was just going to point out no editing involve folks. [5:54] I think also someone exciting we had talked about the the likelihood that this was going to happen but Amazon had a nice little uptick in their stock in their valuation is now officially twice that of Walmart. Scot: [6:12] Yeah yeah and I haven't seen anyone else who visited the word perilously close to that point that I've calculated again in real time on a show probably around midnight a caveat there, that's a basis would be, close to the number one richest person with over a thousand in the stock is kind of hovering around the 965 970 so we're not too far away from when I think that too so, let's see I think I have some kind of a strong showing in Q2 or some kind of catalyst gets it over $1,000 I think we'll kind of see some articles about the. Jason: [6:50] Yeah that that is going to be fun to watch regardless that's a really high tax income tax neighborhood with with Jeff and a Bill Gates end up there. [7:04] And I will one doesn't even that same neighborhood does I meant within a mile and a half you got two guys paying a lot of income tax. Scot: [7:11] I thought you meant the neighborhood of the top five on The Fortune 500 not the physical neighborhood. Jason: [7:14] No I'm just saying that that police force in Seattle is well-funded is what I'm. Scot: [7:21] Absolutely. Jason: [7:22] The PTA is is the coppers are overflowing. Scot: [7:27] Yet another nursing one is this week was the 20th year anniversary of Amazon's IPO and you know when that happens with these accessories is he always interesting data points and if you put a dollar in your every dollar you invested in the IPO 20 years ago it would, each of those dollars would be worth a $641 today so if you done a thousand that would have been worth 641000 and if you done, you can continue the math 10,000 will get you up to 6 million and that's why Jeff Bezos is at the heading towards the top of that list because he owns a lot of Amazon. Jason: [8:05] He invested about $2 in in that original IPO. I think that's mostly true but when you say when you invested or you might get that I would point out that back then you probably get a paper stock certificate and I would have lost the certificate so I wouldn't of came the money but. Scot: [8:24] Even 20 years ago the paper was really just about sibo and you're registered and it's okay if you lose the pay. Jason: [8:30] Oh thank God I was losing a lot of sleep over that. Scot: [8:33] So you should actually check there's every state has a place to go look to see if there are someone looking for you to deliver that lost share of Amazon stock. Jason: [8:44] Luckily right after the Libyan Prince they're usually calling me so I don't I don't have to look it up. [8:50] It's odd anniversary year for Amazon it is also the the. Anniversary of the Amazon one-click patent and the reason that's interesting is it's the the final year of the Amazon one-click patent so that expires this year. Scot: [9:09] Who do you think will see a rush of people kind of coming out with one click now that they can't. Jason: [9:17] I suspect that we will like I feel like you'd only on Amazon like. [9:24] Exercise the pageant really aggressively and I think that you know they got a licensing fee from eBay if I'm. If I'm remembering right but I feel like people had been skirting the line on that patent more and more in recent years and so you know maybe it won't be a, a watershed moment but I think it in certain sites it's certainly going to make sense and so I do think we'll see more of that. Scot: [9:47] Nothing eBay doesn't license that's why I have this weird kind of two-phase commit it's kind of like you know, buy and then you can go to the PayPal flu and even unit they try to integrate those things are there still a two-faced but apple is one of the biggest licensees of one click. Jason: [10:05] Okay so I may have remembered it wrong I thought eBay was the company that the Apple actually prosecuted the pastor that Amazon prosecuted the Pats and again and there was some settlement or something but I'm a. Scot: [10:17] This will be a fun thing for Lester's to help us research Sean I definitely do Apple license is a very large licensee I don't know who Amazon tutor. Jason: [10:27] Answer those guys I'm certain are looking forward to that patent expiring if nothing else. [10:33] And then there was also some news that it looks like Amazon is getting more serious about a couple new categories, Furniture in potentially most interesting the the Pharma industry the Pharmaceuticals. Scot: [10:48] Yeah. You know what's what's fasting about these rumors are Amazon announcements I think they a lot of them come out of job postings so the two I read kind of hit read between the lines of job posting this and then talk to me Amazon source, but each of these days so CVS was down pretty materially the day the farm and news came out and then Wayfair and a couple other Furniture companies for down pretty substantially the days the furniture. Sucking out so. Yeah it's kinda it's really interesting your last 20 years to see this work like 20 years ago I run laughed at Amazon and if they announced we're going to come out for my run be like or if they even if they acquire drugstore.com NC, I care too much about it oh no sorry the other guys did but they weren't investor drugstore.com and. We're playing in that area and everyone scoffed and now when they're just so with that they're getting there they put a job putting out stocks go down to 20% so pretty amazing. How much to move the needle here in the last 20 years. Jason: [11:48] That alone is a very powerful in both these categories are interesting cuz to your point. Superficial like there'd be a reason that both of these categories are. Difficult and obviously there's a reason that neither one was the first category that Amazon went after and there you know there's only going to be reasons that the Legacy in that the incumbents in those two segments, are saying here's why we don't think Amazon will be as successful in our segment as they have been in all these other segments and and that of course, you know I gets the hashtag Famous Last Words Furniture is interesting because it's not likely that the. The enormous of fulfillment center infrastructure that Amazon has is very well suited to Furniture in so that you know there are some third parties that have built these these Furniture distribution Networks. And they often require like white glove deliveries and you know very regular size stuff and even though. Amazon has built a couple of distribution centers or Phillips centers for a regular sized items but the really design for things like big screen TV's not necessary sofas. Inside of Amazon where to get really serious about furniture. It would be interesting to see if they would build a new fulfillment center infrastructure or how they would it would handle that that whole part of the thing because it doesn't seem that could leverage all the existing FC's. Scot: [13:16] Yeah and that's that's one of the keys they report so some of the job postings are 444 falmont centers that are going to be designated specifically furniture and Appliance so so but they never been contact with that. Name an end to point and never to my knowledge I know they got a pair of them at centers that have kind of steaming and ironing and kind of some very apparel they have a grocery footprint, they have a small item that return footprint that have a large item that's largely is for large Electronics this is the first time I've kind of seen, any Donuts Center tag with furniture and Appliance in and then certainly it sounds like they're building for sale that's. Pretty interesting and going to be a whole new new them footprint to see what they're doing. Jason: [14:04] Yep and that that is a category that you look at and say has not been very digitally mature a lot of the the. The traditional Furniture retailers would say like oh gosh people aren't going to be able to aren't going to buy furniture they can't come in and see it and so they hid them under invested in. In digital in e-commerce there's certainly some exceptions out there so that's an interesting category and then potentially even more interesting is Pharmacy again bunch of unique challenges about. The distribution Network for that and in that case particularly the delivery and dispensing has a lot of regulations attached to it. But you talk about disruptions you know you have three very large chains in in the u.s. Walgreens Rite Aid CVS. And the something like 60% of the revenue from all three of those chains is Pharmacy. I said that literally is their reason for being that drives all the trips to the stores and then they hope to sell all that all that stuff on the Shelf as a, serendipitous Discovery when you're coming in the store to fill your prescription so so it won't have Amazon was able to disrupt. Pharmacy in and you know really really own direct-to-consumer. Fulfillment for pharmacy that that would be those those chains could not survive without walk-in Pharmacy. Scot: [15:31] Yeah do you think the whole prescription thing in management of that is insurmountable or you think there's actually a better customer experience to be had in there. Jason: [15:40] Yeah I know I think it's exactly the opposite I think it's inevitable that the majority of prescriptions that people are going to want home delivery like it just is a better experience it's a chore to have to go. Pick that stuff up like there's a subset of that industry that you need kind of on-demand fulfillment so you just had a medical procedure and you need to stop on your way home and. And get some pain meds or something like that but the overwhelming majority of Pharmacy are these. The stuff that the majority of Americans now take for for chronic conditions and so you're just. Virginia if your whole life and it's a heck of a lot easier to have that stuff, show up at your door there's some really Innovative companies that are tackling individual markets like I think of capsule and in New York for example and you know Amazon certainly has the resources to. To go after that and saw that on the national basis and you know if and when they do that that's going to be a scary moment for other traditional drugstores. Scot: [16:44] Another category that's interesting we talked a lot about on the show and I know it's kind of a hobby for both of us to follow this one and it's kind of the B2B industrial category, and I'm just kind of the brief history here on this a deep dive cuz this is definitely out, that we should go deep run but that the Amazon piece of this is what she back in. April I think it was April of 2015 Amazon launch time. [17:14] Amazon business they used to have the thing that preceded it was Amazon Supply and it really signaled. [17:21] That Amazon is getting pretty serious about B2B and you know it's funny a lot of the B2B players really kind of laughed and said you know we have this network of. A thousand stores we have same day delivery there's no way you'll be able to counteract that and I would maybe think of this is Granger I was just one of the big players in this kind of B2B category and Industrial. Lovegood's has had a really rough first quarter so it started out they they. The mr. numbers worse than they ever have and then it took awhile for them to kind of come out and explain what was going on and they really just a simply said they've seen a seismic shift over Ecommerce and dinner. They called out specifically but reading between the lines it sounds like Amazon strategy is really taken root and it is causing them a world of hurt, one of the things I thought was interesting is when they came out and said kind of readjusted expectations they said they now predict that. Over 80% of sales by 2021 will be online and that cause analyst to take because they're so. Built out in the stores and all their margin is kind of. The accounts on people coming in the store analyst came out and cut their whole long-term margin Outlook by more than half. [18:36] So there's definitely see changes going on in that part of the market we haven't had a ton of time to talk about it and I think it warrants a deep dive. Jason: [18:45] That we should talk I've been to that one either, Factor there that seems really scary for Granger a lot of these B2B companies have contract pricing or negotiated pricing with each individual customer so there's, their tents and not be a public price and, you know they rely on price application you not knowing how much anyone else is paying for the goods and so Granger's had an e-commerce site for a while, but they they charge like the highest possible price on that e-commerce site so today, you know that the customers are buying online we're paying the highest price and one of the other things that they announces that they've had to dramatically. At as all shoppers are shifting the purchasing online they're their price sensitive online and so you know how to say Amazon, has the exact opposite pricing philosophy so they had to dramatically lower their prices and so it's a double whammy you say like wait a minute all your stores are so your sales are shifting online away from this huge investment in brick-and-mortar that you have, and you're having good to dramatically reduce the margins you get for online sales you know that doesn't give us a lot of confidence in your future. Scot: [19:53] Yep that's when I want to talk about it really news but it's kind of trend I just wanted to bounce off you and see if you're seeing the same thing so so it's my talk to. Brands all the time. And yeah I don't really causality but because I think we talked a lot about Amazon comes up for really interesting conversations over the years used to be. [20:19] What should I trade you be in that kind of thing, now what I'm finding is in Pride like the last 10 to 15 conversations I've had with Brands there they're really getting very serious about advertising on Amazon and I don't really see this out in the press three much but no. I now hear that stat come a come back to me that that I use all the time and that you no more searches are done on Amazon then for products than other sites like Google and it for she was the first service this like for five years ago and now there's several sources for the data, so Answer the conversation goes you know what we're doing is restarting it's been a lot more on Amazon ad Platforms Night if I have to that AMS Nama and we can go into that on. If I do Deep dive on this too and certainly you know it had gas like Andrea and most break talk about it on the periphery. What you interesting is what I'm seeing is this very quick lifecycle where brands are starting to the test and then it is a brand that you know. There their name brand so they have a lot of marketing dollars already in all kinds of different buckets, and at least we're starting to see them slash those at dollars it towards Amazon rapidly, also some folks have moved north of 30-40 50% of their previously mostly Google ad dollars over to Amazon and it's because of that so they can measure very. [21:50] Easily how it is moving the needle on Amazon itself but they're also seeing a very powerful spillover effect off Amazon. [22:00] It's hard to quantify that and I've talked to some of the other doing and its proprietary nothing. I don't want to go into it now cuz though I think it would reveal who they are but it's really fascinating to see this and I would not have guessed this would happen this quickly and I just kind of wondering are you are using the same thing in the hearing the same discussions. Jason: [22:19] Yeah absolutely. In it it it feels like for a couple reasons like certainly one is there is this like shift 2 more miserable, forms of media and more more sort of green eyeshade evaluations of marketing spend and your point when you advertise on Amazon you can it's Noah believe that that had resulted in the cell whereas a lot of other advertising Vehicles it's not been so the KP eyes have to be more, more wishy-washy and frankly like there's a lot of ugliness in the whole digital advertising space about like when you measure things like impressions. How accurate those measurements even are and is it about that sing that are person as that below the, the the full the never invisible to the human eye on all these sorts of things come into play into the the ads on the Retailer's site, you know certainly have an advantage and measurability but I actually think it's it's two other factors that are really driving it like that. The top on when you mention like hey if Google is been a traditionally effective way for me to advertise in particular. I've been really effective and then you start to hear that weight 55% of all. Search traffic starts on Amazon not Google you say man my portfolio of of pieles should. In 55% of those dollars should be going to Amazon not to Google in so you're starting to see Brands want to make that shift. [23:51] And then you have this third problem for the account teams that are particularly responsible for selling their own products on Amazon. There's a Amazon has this great virtuous cycle for Amazon which is when you launch a new product on Amazon the only way to find it is inserts right like unlike a lot of other e-commerce sites where. We're about 90% of the users are using the nav and maybe 10% are using search Amazon is almost exclusively a search based. Experience and the only way to show up in search is to have a high velocity of quick through on your product. And when you're a new product you don't have a high velocity of quick through so. You literally have to see the system by buying ads to improve your visibility so people could through to your product detail page so that you can get some volume so that you can start organically showing up in search. [24:44] So it almost necessitates that you make that that investment and what's what's been interesting to me is. [24:52] You know a brand of spending money on marketing like these tennis spend money out of a couple budgets and so usually. The first thing you see is that there's a sales team at you know Procter & Gamble or if you know you pick any brand. And they're responsible for selling the family care products through Amazon and they have a sales budget to invest in promotions on amateur Amazon that help himself just like that. Promotion budget to invest in in-store Shopper marketing at Walmart tell them so. And into those are the guys that originally are investing in these these AMS services to have their products show up so that they can start getting that search visibility. But there's a much bigger marketing budget that's owned by the CMO and that's the sort of brand building General awareness budget, I'm in that usually the budget that's invested digitally and things like like Google and so the interesting trim we're seeing is a lot of brands have always had a presence on AMS, MN other retailers advertising platforms. From those account teams but now it's becoming much more common that you're seeing the CMO allocate part of the brand building budget to showing up on these retail or sites and well. Amazon's the by far the largest Network in the US the Walmart advertising that work W an ex is very big target has a meeting full of network, Best Buy has a meaningful Network like almost every big sight there there's a separate team that's called the site monetization team and they're focused on on selling these marketing products brands that that died. [26:31] You don't want visibility on the sites. Scot: [26:33] Young I'm kind of curious if this going to start to show up in a lot of the ad tectonic companies. Results on specially Google because it does seem to be this, the kind of destroyed the Google milkshake so it'll be interesting to see if if we start to see him it back or maybe you could just big and diversified enough it doesn't it's not Material or something that we should if you're interested in this maybe, Too Deep dive ideas maybe we could get some Worcester feedback on you know which one of these is most interesting so we've got a Amazon marketing platforms and entrance and then we've got the B2B DS2 topics there. Jason: [27:15] Yeah good stuff and I guess one of the thing I would say there, one thing holding Amazon back a little bit at the moment is there ad platforms are not nearly as advertiser-friendly as, since somebody that their Core Business Like Google right so there's lots of friendly api's that all the Aztec guys can build products that talk to on things like like Google and the. Technology you can use to interface and execute your ads on on Amazon and and you don't even greater or stand on all the other retailers sites his is. Relative William in church so that feels like with the one area that needs to change for it really to catch fire. Scot: [27:53] Yeah and we've had several guests on the show say that they're pretty big kind of aspirations there so I think they'll get there. Jason: [28:00] There's their zero doubt that they could solve that problem and likely will. Scot: [28:04] Cool exit on Amazon you think anyone's going to slow those guys down. Jason: [28:13] Well I guess it depends on what you mean by slow them down III I certainly think that they're going to continue to grow and capture more market share in so if you're if you're picking a winner it's it's clearly got to be there, but I don't think it is a one-horse race and so I do think there's some other retailers that you know of, in a position to carve a pretty big pies for themselves and the one you think of the most in the one that you know frankly at the moment has a much bigger than Amazon is our friends at Walmart. Scot: [28:46] Yes yes oh Walmart had their first quarter earnings out and I think. Most of the reaction I've seen has been really positive some some folks are saying you're out of the woods and others are calling and green shoot so kind of, yeah different levels enthusiasm but mostly enthusiasm the one metric everyone's really excited about and I thought was. Pretty awesome is Ecommerce was up 63% year-over-year to you as a reminder e-commerce cornichons going about 15% maybe at 2 gets 14 desktop in two or three said that night maybe. Natural north of that but called 15 to surrounding and, Amazon consistently as a company grows in the mid-twenties and then if you take out a bunch of pieces the egm part of Amazon instead of the marketplace are growing, to clear around 30% so twice the rate of e-commerce so here you have something growing for X rated eCommerce witches witches great now Walmart hasn't been consistently doing that they've been all over the map here, so you're one skeptic one skeptical think people could say as well. The last year they didn't have a jet so is this all inorganic growth into the Wall Street analysts have taken some of Walmart's comments but I gave him enough data to back into it and, no the ones I've said have estimated that the organic growth was 40% your beer so still a really good showing ahead of Amazon's growth rate and then when you later in the jet would she have the Dell 23% or you get took up. [30:21] Pretty significant growth number so you have it too early to call that the strategy is working but there is definitely this is better than - 5%. Jason: [30:30] Absolutely and you know it, a huge warning sign for everyone else in the industry Let's Pretend analysts are for sure right in his 40% organic growth so the whole e-commerce Industries growing at 15%. By far the largest player in the Commerce industry that alone is is like 30 or 40% of the industry, is growing at 30%, and this and like most likely the second largest player in the Commerce industry is growing right now at 40% so that actually does not leave a heck of a lot of growth, for everyone else to get to that 15%. Scot: [31:10] Yeah there's there's two kind of outcomes if if the industry keeps going at 15 then. Online people to share will what I actually thinks going to happen if I grinning kind of a golden HD Connor Square I think if you don't just ties into the mall again theme I think we're going to actually see the, Tire e-commerce sea rise and we're ghosts are too. Bump up from that 15% we've had for years and start to get up towards the 20% that that's kind of yeah I think that's what's going to happen because and then the, and what that'll do is the percentage of sales that are online is going to start accelerating it's been kind of if you look at the comscore data in the Census Bureau data, it's in the sky like straight line for a while and it. I feels like the elbow the curve so I think this between q1 and Q4 I think it be a attic will start to see the really interesting inflection point there. Jason: [32:01] I think that's totally possible I like to think of it is, the really isn't an e-commerce industry like they're a bunch of product categories that are each a different places in there, certain maturity or adoption curve in in general across all the segments we see you once they get about 20% of their their Sales Online like it becomes a major disruption for the the incumbent model in so I think they're just, a heck of a lot more retail segments that are that are rapidly approaching that that 20% threshold in so like I do think that you can, that you could imagine a bunch of those crossing over that threshold then driving up the overall industry average. Scot: [32:46] Coupler just two bits of so if the first time they just close the DMV number in that was up 69% so when, when Revenue grows slower than gmv that mean to take rate is going down at I don't think that's enough of a Delta to be concerned it usually that can be explained and mix so all these marketplaces have. No a different mix a different take rate for electronics let's say is usually some 10% and then some of that jewelry is north of 15%, what is a nursing kind of trend watch over time which could indicate that there's some price pressure there or something like that, I'm Sims 4 sales improved 1.4% in the physical stores so that's good and. Jason: [33:29] And that beat analyst estimates. Scot: [33:32] Yes that was an improvement and you know it. [33:37] Walmart's been on about a year Journey may be teaching months where they've been investing in stores in hiring people and raising their, wages and cleaning up the stores really focusing on you have the day today blocking and tackling at the store level and that's an indication that that seems to be working and as we know later than other same-store sales numbers out there and 1.4% is, printable right now it's going to got a plus sign in front of it which I think many retailers would, really like to have on their teams for sales the quality of earnings growth improves which is good and then what the guys always measure on the sun and this is I've been being this drum for. Pearl every 15 years is at this point in time Amazon has you know, over 3 and 55 million skews so when it comes to selection no one comes close to Amazon it's that marriage of the one p and 3p model that does it Walmart seems I've got religion around this and it's widely reported, that they went from 10 million skis a year ago to now that 50 months can still drop in the bucket kind of 1/7 of Amazon but you have to go up 5x in a years is pretty impressive when for you know. What was yes 15 years and be a Walmart has been kind of in single-digit millions in here the last couple years they've they've really started to get very serious about adding selection. Jason: [34:59] Yeah absolutely in it it seems to me I mean when Amazon or when Walmart first wants to Marketplace like you know they didn't get immediate Traction in there you know they were kind of, judicious about who they let on to the marketplace and I know the sellers like really complained about. The platform in the the the tools and how many schools you can on more than all these sorts of things when you see that jump from 10 million to 50 million my section is that they fix the bunch of those problems in the third, they're much more seller friendly than they then they were originally. [35:39] Couple other little things in the Walmart world there's a great store concept that I can't remember we never talked about on the show, call the story or or formal name this is story which is a retail space in New York City and it's kind of an interesting concept they they. Are a great mix of Commerce and content, they come up with a theme every month or two and they redesigned the retail space. Based on that thing so the theme could be. A category product like health or you know measured self or innovation or something like that, and you know they design a complete retail space around that theme in so, when you go there from month to month you you wouldn't expect to find the same product you'd expect a completely different sort of Rich immersive experience, from the original concept they have been able to sponsor a number these stories so they had Brands come in and say hey we want you to develop a whole store concept around, are our particular brand and this month's story debuted a new A New Concept in the space and it's it's jet.com fresh. Scot: [36:58] You and I have been to several shopping at work meetings at at that store it's really cool it's kind of. Antiques curation to the the Instagram think because the store is the simply just wipe and replace every wish you do every 2 or 3 months is it courtly. Every month with what's that site. Jason: [37:17] I think it tends to be about every 2 months but I don't think it did so I got to fix schedule. Scot: [37:20] Come on Sia yeah yeah so are you going to go I think you're going to be in York City going to go stop by. Jason: [37:28] Yeah I haven't been to this concept yet it just open I think my next trip to New York is maybe end of next week or two weeks from now and so I will, definitely look forward to checking it out and hopefully we'll be able to tell our non New York westerners about it after that. [37:45] And then no one other piece of interesting new Walmart news this week is that Walmart's I filed for a number of Internet of Things past tense, in the, space so like everyone's really familiar with Dash buttons and dash Auto replenishment Walmart has patented and number of sensors. Detect when a consumer is likely in need of replenishment so it sort of, implicit is a replenishment instead of explicit so you don't maybe it's a toothpaste holder that can tell you when you're out of toothpaste, but other interesting play with some of these sensors are designed to tell you when the product you bought the perishable product you bought is about to expire so I could warn you that your. Your milk is expired or your cheese or something like that I don't know she's never expires now that I think about it but you get the. Scot: [38:44] Cheese expire this green stuff on it. Jason: [38:48] That green stuff in cheese I'm just getting I think it's penicillin no that would be bred never mind. But in any case interesting that the Walmart is investing in that in that ipspace we talked about. The internet of things and Auto replenishment on the show a couple times and it is very likely that five or ten years down the road sort of 40% of the goods that you. You buy in the grocery store today are likely items that magically show up at your door because your house knows you needed him so, I think that the retailers that are investing in returns and brands that are investing in that technology now are are wise to do so. Scot: [39:32] Yeah yeah one news item to kind of break out of the Walmart side that we were remiss and covering and so we had this flurry of activity there were Walmart bottom of Oaks in between shows of one of our gas company was acquired so Samsonite acquire D-backs was cofounders Peter Cobb is good on your end we've also had John Norma, two of the three or four Sounders on on the show. Jason: [39:59] Acquire. Scot: [40:01] Yeah yeah I'd say so. I don't think it's a huge stretch to say that we basically put this deal together but anyway so it was acquired 405 million, that's great outcome for everyone in and you know this trend of, brands of accelerating their digital footprint by buying e-commerce players is as fascinating in its. A shout-out to our friends at ebags and congratulations on that one. Jason: [40:27] Yeah absolutely it's going to be interesting to see I got his bags has a lot of that digital expertise Samsonite now also owns to me so it'll be interesting to see how they're able to leverage all those those new digital chops, across like you know both of the stores brands. Scot: [40:47] And then I'm also in news so we're, Walmart usually one of the last folks reports or kind of heading towards the end of the q1 reporting cycle and I saw a really cool chart where well one of our joint Twitter friends Ryan Craver has been tracking the sand, what is he shows kind of graphically same-store sales Trends and you know this was fast about this chart is. Yeah he has what he has kind of groups without call value-oriented retailers or their counterparts so things like Burlington Coat Factory which is a discount on Nordstrom Rack. The Nordstrom Rack piece of Nordstrom Rack shoes TJ Maxx, Dollar Generals in the dollar stores then there's a grouping for department stores and there's a grouping for wholesale clubs and it is a tale of three cities so wholesale clubs in generally the discount guys are doing well with positive same-store sales results and. Department stores are doing really really poorly with with severely negative same-store sales. So we'll put this in the show notes or check either my handle or Jason's on Twitter and by the way both retweeted this so you can see it there but it's really, interesting graphical display out of this where consumers are spending their money is actually an end the feast and famine that's going on and offline retail right now. Jason: [42:15] For sure I mean it plays perfectly into the, the retail Armageddon that we talked about that but you know protect those department stores are super distressed as consumers are making different decisions about where to shop been increasingly it's at those those more value-oriented retailers. Scot: [42:33] Yeah and one of the young, no one of the folks that did not make it out here in the last week or so as a retailer or rented towards team some all based retailer oriented towards teams called rue21 the file for bankruptcy so remains to be seen if they'll be closing all their stores or what's going to happen to the bankruptcy but usually it does mean store closures. Jason: [42:57] Yeah in it. I mean then we talked about the number the earlier bankruptcies a doing some interesting buzz on Twitter one of the bankruptcies was Gander Mountain and what kind of interesting, that Gaynor was bought out of bankruptcy by Camping World in the reason Camping World might be interesting to some listeners is the CEO of camping world is the star of retail Park a profit show on CNBC if you ever watch this. Scot: [43:30] Leon's Marcus Leon saskia. Jason: [43:35] Exactly and so Marcus has been Super Active on Twitter and he's been super transparent a gander had a. If memory serves like 60 stores and campers world is going to reopen like, 20 of those stores in so you know he's been like sharing real-time data on Twitter as they make the decision as to which stores they can reopen versus which ones they they. Scot: [44:02] So that is really confusing because, the stores all say the stores closing and we're liquidating everything then he is saying no no no no the store yes or selling all the stuff but the stores going to stay open so I guess they're going to, no they have their own supplier relationships and Logo replenish the stores and then they're also rebranding them the brand is like. Cinnamon Big Gander Mountain it's just Gander outdoor but he wanted to create a bunch of distance between the brand but it's like the same essential name side, Nas represent tracking. Jason: [44:36] No I think you got it, exactly right I think he did not buy the inventory the distressed inventory in the stores so the Liquidator the did has the right to sell all the stuff out of all of those stores and then the stories he reopens he's going to have to replenish your point prison while using the campers world supply chain that he already has. Scot: [44:56] Yeah that's commuter Sting If you can make that work because it's certainly very confusing consumers I forgot it's pretty in the weeds try to explain that to him. Jason: [45:05] Not for sure I just found the thing interesting you know if this had this this kind of thing plays out all the time when returns go bankrupt and I'm played out you know 15 years ago or 10 years ago when when Circuit City closed. They give you work in a Circuit City store you have no idea if you had any potential for a new job or what was going to happen and you know you'd be waiting until you read something in the newspaper and now you've got like. All this this real-time information you jump on Twitter and the you know Marcus is out there tweeting list of stores and saying like Hey we're going to hire people in that store so I did. I think that's another interesting ramification of the of digital disruption. Scot: [45:47] Yeah that's good point I think it is super helpful for the employees to have some some in real-time information what's going on. Jason: [45:53] Absolutely So speaking of digital disruption another big guy digital event this year or this week is Google IO. Scot: [46:05] You would what you think about that I was not able to watch it real time I read several the summaries and, yeah it sounds like Google went from in the early days being kind of search for Sony search to than mobile first and now everyone's saying there AI first so the AI Buzz was a Google IO and you have to get excited you're going to be in it's like, you know, this thing you can hold up your camera and it'll decode something in the real world and Google's had several iterations of this and they've all been kind of you know nice demos but not like, game-changing cell I don't know I felt like a real use cases so interesting to see if something was like changing for you. Jason: [46:50] Yeah we'll see nothing I would call life-changing but I do think it's interesting, why is one of these double-edged swords and we we for sure need to do a deep dive in there if you turn on on AI for Commerce because it is over hyped Buzz thing right in and so you know all the big, Big Rita a big big guy technology companies are talking about becoming a I first in and innocently that was the big play from from Google in, you know my argument is no one should be excited or buy something because it is or isn't it, bike was not an outcome and you don't people like I need some of that good at so so we'll we'll talk about that a little bit on the Deep dive, but I do think it is true that the AI is enabling a bunch of, much more interesting user experiences and much broader a digital user experiences then have been possible here to for so so I do think that is on the cusp of enabling, huge of systemic changes to how we shop across a bunch of categories and I am excited about that and you know that, but I would, I would encourage people to get much more excited about this specific use cases that are likely to affect them and why they're going to be a better experience than that it has the AI label or doesn't have the a highway. [48:21] So I think it be fun to do a show where we talked about what some of those near tournament fart termed use cases are but I know one person that's in my camp on this is our our number one listener Jeff Bezos. Scot: [48:33] So she possible Deep dive so if you want to let us know your thoughts, tweet at us or I'm Scott Wingo Scot Wingo in Jason his retailgeek. [48:49] Or go on her Facebook page and let us know which of these deep-dive topics is most interesting for you so to recap we have business kind of with an flavor of Amazon business what's going on we have. [49:03] Artificial intelligence and then we have Amazon advertising and and that platform so let us know what's interesting to you. Jason one big retailer that's been pretty active here in the last week's news that we haven't talked about his Target have you been tracking all the I don't know it's news I think it's more like, gossip at this point now have you been tracking what's coming out at Target and interesting macro things going on there I'd love to hear your take on. Jason: [49:32] Yeah so I think there's some gossip and some news I think they also did have their earnings call this week, and I did not write it down in the note so we're going from memory so don't hold me to these numbers I think they basically beat the analyst expectations but they definitely had negative same-store sales so, in my head I want to say that that the animals were pretty thing that be down like 3.7% and they would only down like 3.4% or something like that so. Definitely not the you guys want to beat analyst expectations but definitely not the kind of thing you claim victory on and and pound your chest about. When you're just just the shrinking a little more slowly than an analyst. Yes. They also did an ounce pretty good e-commerce growth I think also above that average so again from memory I want to say. Then I was like 20% eCommerce growth. [50:33] But it's interesting like all of those things at Target are in this backdrop of news we talked about in the last several months that the target is really curtail the lot of there. Forward-looking initiatives in program so they. You know they have these stores of the future that we're half built then they they announced that they were closing they had this big goldfish initiative. And now this this Innovation officer westering feel that you know they're working on all these Innovative things and they hired a bunch of people to build them. And they they abruptly pulled the plug on all those things and parted ways with Wes. Their Chief digital officer you know they left the company. Maybe 4-5 months ago they're cheap Innovation officer Casey car of the company this month so it really feels like. Target is investing all of their chips in their near-term fundamentals like they're they're trying to improve the guest experience in the stores, and they're all in on the winning in these five signature categories that they're focused on in store. At the expense of a lot of these these other initiatives then like obviously there. Their results or to belittle why that you know they don't have an unlimited amount of money to invest in all these initiatives. [51:56] So it's going to be interesting to see how that played out but in that context we we got some some rumors from her friend Jason Del Rey that he wrote an article about today. And that was all that they announced that they are selling Casper inside of Target stores, and that's that's not rumor that that's news they're not actually they're selling the mattresses on the line but they're selling a lot of the accessories in the store so so the Casper have a footprint in the store, and if you want to buy a mattress you can buy it direct from Casper but you can also now buy it from target.com and the ship it direct to your home, for people that aren't for my red Casper you know that that is clever combination spring foam mattress that they're able to. Compressed down enough that they can actually ship it in a UPS box in so this, this is kind of in line with a lot of other moves we seen Target they like to surprise and Delight their guests by having these popular brands that you wouldn't necessarily expect, Cabot Target in so regionally that was like designers that were too high in for that you might have thought were too high in for Target but more recently it's been some of these digitally native brands that are showing up in Target so it was Harry's razors and now Casper. And what Jason's article says is the target tried to go a lot further than just caring that they actually tried to acquire Casper and then when that was unsuccessful that they've taken some sort of investment and Casper. [53:33] So that's interesting. Scot: [53:34] Yeah and I think the number that was been thrown around as a billion do you have you heard what Casper is revenue run rate is how I remember when they crossed like a hundred million me was 2 years ago I heard an update on that. Jason: [53:48] Yeah I don't have a number in my head. Like for sure that they got to like a hundred million in like their second year of existence so I know there's a lot of talk about that but I don't know. Where they're at right now and it's interesting for Target to take an investment in them right so. If if I don't know that makes Target a majority shareholder or a minority shareholder or what sort of you know board seats and all those sorts of issues but you could imagine. Why does Casper sell on Amazon today and will they continue to sell on Amazon with with Target as a majority board member, would any other retailer B12 Kay Casper with Target as a board member and might see, sales velocity on those on those in those other retailer stuff like that like it can get messy for a retailer to have an investment in a brand that they're not exclusive to. Scot: [54:51] Channel X the thinking goes if I'm going to make these guys are Rockstar. And I can't own it then I want to participate in that Rockstar creation cycle that's probably what's going on from Target side. And they probably wouldn't do the deal without investment and then there's also stuff the offense part of it in their defense that kind of says. And so you things can come with your pretty real needy right of first refusal kind of things so that you keeps one else from buying it are you have at least two by two that so I wouldn't be surprised some of that was in there and in, Casper. Must have really wanted the distribution or her felt like it was worth it to accept the investment in any kind of other entanglements that came along with it. Jason: [55:35] Yeah and that does it mirrors Casper's a prototypical did you need a brand. You think about someone like both of those right like very similar, they cut a deal to get distribution although their primary Channel distribution is direct they cut a deal to get distribution in Nordstrom and they'll at Nordstrom to take an investment in them and so, in that way this this deal doesn't look so different from that and of course none of us as a sort of aggressively open guide shops at showrooms Casper has some some guide shops or not shops Casper has some showrooms. So it feels like it's falling on a pretty common playbook for these kinds of companies at this point. Scot: [56:20] Yeah and I don't say it feels like I'm outside I don't have any inside information on this it feels like a game of Music chairs is accelerating so, now we saw Walmart scoop up a couple of these really quickly and the Rumor persistent rumor is bonobos is going to Walmart so then if your target your kind of like. You know why I need to get in the chair here and we also have heard rumors that they were going to pick up boxed up which is more that Amazon Pantry style kind of competitor so so I think what you're seeing is you know you start to look at the digital I need a vertical brands that are out there at scale, your dollar shave club's been picked up so now you have Harry's in the Casper, there's it does to the three largest wins mod causes a lot of times mention of that discussion and bonobos those two are off the table so you're really left with. Pretty small number of scale over hundred-million-dollar companies there and I am I leaving any off. Which puts two chicks in there I don't know if that counts. Jason: [57:23] Yeah they're slightly different animal but they're like even you know probably larger in scale at this point I think there was some they publicly announced and you know we we have I can only take their word for it at this point but they clean a satellite. 760 or 780 million in annual sales so that's that's a pretty good size company of that church. Scot: [57:45] Yeah feels like a four five billion kind of a swing it back there so it's pretty serious to me. Jason: [57:52] Exactly some of these might be a little more digestible then than Stitch fix at this point I do think you're right like there's no. Diminishing number of these I think there is another interesting play where these guys are playing some defense. Another piece of innovation is so fast now that all these companies that have disrupted Industries, are not getting very long honeymoon before they themselves are getting disrupted so you think of Dollar Shave Club as disrupting Gillette and Shake. And you know you could talk about the cool video in the subscription service in all that the real reason Dollar Shave Club disrupted. Gillette is because you at sell $7 razor blades in Dollar Shave Club sells one dollar razor blades but now you've got dorco who's the. Razor blade supplier to Dollar Shave Club launching their own subscription service and selling $0.20 razor blades. You're like hey wait a minute like I was that young fun disrupter with the shockingly low priced and now I've got guys below me in the same thing as happened Warby Parker they're a bunch of direct-to-consumer, frame manufacturers that are even coming in and even let you lower price points than Warby Parker and the this mattress industry is, particular competitive so either at the Casper wasn't even the first they were really I would argue the first one to get sort of mainstream awareness. [59:24] But there are five or six a significant players in this new digital direct-to-consumer mattress space and if you're you're Casper you know you would have had a big incentive to get, eat a dick the kind of visibility in distribution you get through through Target to differentiate themselves from that competition. Scot: [59:45] Yeah there is a, an interesting data source CB insights had shown when the rumors about Casper came out that there's three or four other mattress companies that are actually in the neighborhood of sales is caspersen Target must be really enamored with Brandon and think that there's some absurd you there with their there. Fire door password. Jason: [1:00:07] Yeah yeah absolutely so it's a it's a fun spectator sport to watch all the stuff planned out right now. So Scot we're coming close to time but I know you have a pretty cool event coming up do you want to remind the listeners about it. Scot: [1:00:24] You know one of the biggest shows the year for e-commerce, internet retailer Conference & exhibition which is commonly abbreviated IRC and last five years I've been doing a Amazon Workshop they're called Amazon and meet so I'll be at internet retailer love to meet up with any letters that happened to be there Channel have a booth and I'll try to spend some time there, I'm a bad founder and don't know the booth number but I'm sure it will be in the guide there so I'll be at the booth and look for to see you there and then I'm also speaking at a venture capital friends about, what's going on in Destin DC and that's June 7th so look forward to seeing everyone as I'm starting to hit the road here in the early summer. Jason: [1:01:12] Graco I love it that you are potentially traveling more than me. Scot: [1:01:16] Yes I may have to I may be able to a trip report so it's going to be pretty darn exciting. Jason: [1:01:21] I tried to be a cool and find the booth number for you while you were talking and I sent you exhibited in too many hours to eat. Scot: [1:01:28] Yeah her for quite a while. Jason: [1:01:31] Exact, I still have to put that on the show notes and with that it has happened again we've wasted a perfectly good hour of our listeners time so we certainly want to thank everyone for listening and encourage you to write us a review on iTunes of you enjoyed the show and we would love it if you'd come to our Facebook page and give us some feedback about which of those deep guys would be interesting to you. [1:01:58] Until next time happy commercing.  

Today’s guests include: Outdoor Buddies Vice President Dustin Robey talks about the upcoming Banquet on April 22, 2017 and will have a booth set up at the new Gander Mountain store off of Parker Rd. and E470 until 4 p.m. today selling Raffle and Banquet tickets. Then Ryan Martinez, General Manager of Yes Bay Lodge... READ MORE

Sports retailers continue to struggle. Gander Mountain recently declared bankruptcy and Finish Line sold off its running speciality business JackRabbit for nothing (literally.) Brian Cristiano and Rob Cressy talk about why sports retailers continue to struggle. What can they do to take a page from the brands that are delivering a fabulous in store experience and building a community around it? How can they create a culture where price matters less than how the product makes you feel? At the end Brian and Rob give actionable advice on what you can implement into your business from the struggle of sports retailers. In each episode of The Sports Marketing Huddle, CEO of BOLD Worldwide Brian Cristiano, and Founder of Cress Media & Bacon Sports Rob Cressy give a forward-thinking perspective about some of the hottest topics in the world of sports marketing and then give you actionable advice on how you can implement it into your business. Our goal of the podcast is to create the best sports marketing podcast and take The Sports Marketing Huddle up to #1 on iTunes New & Noteworthy. One way you can help support the show is by subscribing to The Sports Marketing Huddle on iTunes and letting your friends who are in the sports and marketing worlds know about it. Your feedback is super important to us. We want to make sure that we deliver value for you and make this the best sports marketing show possible. You can connect with Brian & Rob on social media and let us know what you think (good or bad): Brian Cristiano -Twitter: @boldceo - Instagram: @boldceo Rob Cressy -Twitter: @RobCressy - Instagram: @rob_cressy Websites: BOLD Worldwide: www.boldworldwide.com Brian Cristiano: www.briancristiano.com Cress Media: www.cressmedia.com Bacon Sports: www.baconsports.com Facebook: BOLD Worldwide Bacon Sports Cress Media

Welcome to This Week in Guns! This show is brought to you by the Firearms Radio Network & Patriot Patch Company This is the podcast that offers commentary on the latest firearms industry news, information and buzz.  I'm your host Jake Challand, president of the FRN. You make this program possible. That's right you! Simply … Continue reading "This Week in Guns 202 – Repeal the NFA & Gander Mountain Bankrupt?"

Welcome to This Week in Guns! This show is brought to you by the Firearms Radio Network & Patriot Patch Company This is the podcast that offers commentary on the latest firearms industry news, information and buzz.  I'm your host Jake Challand, president of the FRN. You make this program possible. That's right you! Simply … This Week in Guns 202 – Repeal the NFA & Gander Mountain Bankrupt? Read More »

Welcome to This Week in Guns! This show is brought to you by the Firearms Radio Network & Patriot Patch Company This is the podcast that offers commentary on the latest firearms industry news, information and buzz.  I’m your host Jake Challand, president of the FRN. You make this program possible. That’s right you! Simply … Continue reading "This Week in Guns 202 – Repeal the NFA & Gander Mountain Bankrupt?"

Today’s Guests: Friends of the NRA, State Field Representative Brad Dreier, joins us to talk about the Statewide banquet Oct 8th in Longmont. From the new Gander Mountain Store in Parker, we talk with Lisa Thompson & Donnelle Johnson from Hunt Data, and also Store Manager Jeff Long and District Manager Jeff Herder. Then Patty... READ MORE

Daniel and his wife Diedra are back from a weeklong vacation in Las Vegas while Skip packed it in during several days of inclement weather back home. Since hanging out by the campfire was not an option this past week, Skip took in the grand opening activities at the new Gander Mountain store in Snellville, Georgia. And wait till you hear who he had the pleasure of meeting during their four-day event. It's a great vacation and staycation discussion this week on Happy Camper Radio.

You'd have thought he was a salesman at Gander Mountain.  In this episode, Alex defends freedom and guns.  The only thing missing: a Toby Keith soundtrack.  

Greg and Dan talk to Jeff Hughes of Hunt Geek. Creators of Killer Apps to help the hunter and fishermen. Jeff Hughes Co-founder of HuntGeeks.com goes over some of the phone Apps they've created.There uses and abilities. These guys have redefined the Swiss Army Knife as your smart phone. The perfect marriage between outdoorsmen and tech-savvy apps. Creating the tools you need to enhance the outdoor experience. Jeff has a broad background of outdoor related work experience. Working for Wildlife Research Center, Hunt Masters, TruGlo, Traditions Firearms, Whitetail Freaks, TenPoint Crossbows, Gander Mountain, and others as well as Former Art Director for Cabela's and the NWTF. Please join Dan and Greg as we welcome Jeff Hughes to the Hunt Fish Journal. Thank You Jeff Hughes for the time spent to do this show ! Rmember our sponsors Hemisphere Coffee Roasters in Mechanicsburg, Ohio contact Paul or Grace at 937-834-3230 Danssportshop.com for all your hunting and fishing needs, Dan has thousands of products for the hunter or fisherman!  Special thanks to Fisherman's Headquarters 142 South Keowee St. Dayton, Ohio. Thank you to our listeners Greg and Dan