Podcasts about performance management coaching

In this episode we speak to the inspirational Melanie Weller: a professional voice coach who can tell you exactly what you need to do to project yourself in the best possible way. Melanie works with voice professionals and non-voice professionals alike. Whoever you are, you're going to need this advice! Her clinical specialty is the vagus nerve, so we talk about how important this can be to your overall well being; not just your voice. We also had a fascinating conversation about how our bodies relate to astrology and the spinning of the earth's axis. Although this sounds a bit out-there, Melanie is great at giving practical advice that we can all act on immediately. This is one not to be missed! In this episode you will learn: How to project your voice to sound like a winning leader Why the voice is so important How your voice relates to the vagus nerve How the vagus nerve works, and why it's important How to stimulate the vagus nerve Exercises you can do for yourself The six major compression points The ‘leadership' compression points The triggers you should look out for when feeling stressed Where science meets mythology How to achieve true ‘vision' The importance of strong values How you can map the vagus nerve to your business The importance of breathing properly How your future is actually behind you Useful Links:  Find Melanie Weller's site free course with vagus nerve at http://www.melanieweller.com Email Melanie at: ask@melanieweller.com People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders   See omnystudio.com/listener for privacy information.

Recruitment is one of the biggest headaches in business, but it really doesn't need to be. We speak to CEO and co-founder of Resume Sieve, Michael Yinger, about how you can automate the recruitment process and get really clever with the algorithms.  Once you've got the right tools, as Michael says, you can “take the drudgery out of the recruitment process.” What's more, the very same thinking can help you manage people once you've hired them, and you can even avoid the hardest bits of the recruitment process altogether by hiring from within.  Michael has some very impressive corporate experience, way beyond the realm of recruitment, so he really understands what busy leaders need in order to recruit and manage effectively. You'll be amazed at the sophistication of the systems he has helped pioneer.  Episode Highlights:  How to automate the recruitment process Do we still need CVs? Different approaches to recruitment for small and large organisations How to fill a job from within instead of going outside The “post-COVID tsunami” in recruitment How technology can help you understand introverts How to deconstruct CVs so a system can read them for you How to use a system to take the drudgery out of finding candidates How to work around the biases that managers/recruiters might have Managing through coaching rather than managing with direction How to measure employee performance with similar measures to recruitment When there can be too many direct reports The importance of double confirmation in management feedback Useful Links:  Michael Yinger on LinkedIn: http://www.linkedin.com/in/mikeyinger  People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders   See omnystudio.com/listener for privacy information.

We absolutely love it when people take a deep dive into the art of leadership. Susan Basterfield and Travis Marsh have certainly done that as co-authors of an inspiring new book called ‘Lead Together'. They've done some extensive research into many aspects of leadership, most notably the transformative power of ‘empathetic leadership', and why leadership climates fail. Susan and Travis have over 50 years' worth of coaching experience between them. They have an excellent track record of building collaborative cultures and helping organisations scale. The book is a really great read, and the conversation we have about it is packed full of brilliant hints & tips that any leader could benefit from. Episode highlights:  The 6 necessary roles of leaders Psychological safety What ‘empathetic leadership' really meansWhat you can do differently as a leader The importance of “checking in” at the start of a meetingHow to treat feedback so it is always constructive The ‘communications operator' explained The importance of spreading decision making Why leaders have to buy in to change, whatever the structure Top tips on how to influence How to build trust in an organisation When it's time for an unco-operative leader to go How to reconcile being ‘a visionary' with being an effective leader Why being a ‘good company' is not simply about growth Useful Links:  Buy the book on Susan and Travis' website: http://www.leadtogether.co Susan Basterfield on LinkedIn - https://www.linkedin.com/in/susan-basterfield-ab8104/  Travis Marsh on LinkedIn - https://www.linkedin.com/in/travismarsh/  People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders   See omnystudio.com/listener for privacy information.

As a people leader it's useful to have a strong toolkit of good frameworks; shortcuts for certain ways of operating. We get a lot of feedback from people about the resources we share and how helpful they are, so we're sharing a new one with you: the Johari Window.  Episode Highlights: When was it developed, who developed it and what actually is the Johari Window?  Why was the Johari Window invented? The four quadrants of the Johari Window: Open Area, Blind Spot, Hidden Area and Unknown.  The open area refers to what you know about yourself that is also known by others in your team In a highly functioning team, you should try to be open, and to broaden and expand your ‘open area' How we've used quadrant one when working with teams The importance of being fully present and leveraging your strengths as a team Quadrant two: the blind spot What you might not know about yourself that others do Being open to feedback from other team members Quadrant three: the hidden area What others don't know about you and why it's important to share what challenges you have or what you're working on By knowing what challenges each member of your team (and yourself) has, you can better set people up for success Quadrant four: the unknown area Learning to open your eyes to the potential Do you have a talent for something that hasn't been tested yet?  Has your team's resilience been tested yet? Starting small as a people leader - do the first quadrant yourself Build your team up to be more open and give the Johari Window a go at your next team meeting Not only are you learning a new resource, but you're building your team's toolkit How the Johari Window can help your team develop and grow - giving them the ability to communicate their challenges clearly and concisely The two layers of the Johari Window for your team and your senior leadership team Useful Links:  People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders   See omnystudio.com/listener for privacy information.

Crazy is the new busy! We've been working with leaders in business for well over twenty years and the common mantra to date has always been, “I'm busy, really busy,” or variations on that theme. Since the beginning of last year though, that mantra has changed, “Things are crazy, really crazy!” No points for guessing what's brought that about... A lot has changed in leadership in the past year and this has stirred things up a bit, but the fundamentals still remain the same. We thought this episoide would be a good time to explore some of the changes that have happened in leadership in the past year, and how you can adjust to those changes.  If you like what's in this episode, then our next round of Leadership Essentials [https://peopleleaders.com.au/leadership-essentials-program/?utm_source=op&utm_medium=email&utm_campaign=le2104.6] , starting on April 15th, will be right up your alley. The training covers the fundamentals of leadership and the group coaching helps you integrate those fundamentals into the current circumstances you find yourself in. Applied learning if you like. Episode Highlights:  Leaders are more tech savvy  Effective leaders are becoming better listeners, better questioners and better at sharing Smart leaders are continuing with team development Trust has become more critical Clarifying expectations is more important than it used to be Switching off the ‘always-on culture' Same, same but different Useful Links:  People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders   See omnystudio.com/listener for privacy information.

We speak to a truly inspirational lady on this episode of People Leaders. Jamie Shapiro is an executive leadership coach with a refreshingly holistic take on business. She's also a bestselling author, former triathlete, certified nutritionist and CEO of her own company, Connected EC.  You'll hear plenty of easy-to-understand tips for how to cultivate your own character and thrive as a leader. Jamie empowers her clients to improve their emotional intelligence and lead with empathy, but this time she's giving all of her inspirational advice for free.  Listen up for some great hacks to help you discover your true potential as a leader. In this episode you will learn: How to combine executive coaching and wellness Is it time to change the way we look at leadership? The difference between fulfillment and happiness How to find fulfillment in a simple way The definition of ‘self-leadership' The full-body leadership model Radical best friendship of self The speed of behavioural change The power of small steps Energy is a renewable resource, but time is not How simple things like good hydration and exercise can be game changers Extra Resources:  Jamie on Linkedin: https://www.linkedin.com/in/jamie-shapiro/ Jamie's website: https://connectedec.com/jamie-shapiro Useful Links:  People Leaders Quick Links: People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders   See omnystudio.com/listener for privacy information.

On the show this week we hear some great advice from Dave McKeown: the energetic and charismatic founder of Outfield Leadership. Dave explains how to make strategic planning a part of every working day, and what leaders can do to empower their staff to buy into the wider company vision.  Dave really knows what he's talking about. As a business growth advisor he's made it his business to help leadership teams set the right goals and inspire their staff to accomplish them. And by the way, he's also written a great book called “The Self-Evolved Leader - Elevate Your Focus and Develop Your People in a World That Refuses to Slow Down”, which he gives us a sneak preview of during the show. Listen up for some really great leadership tips.  In this episode you will learn: The importance of establishing a decision-making process The dangers of ditch leadership How to make strategic planning a live issue on a day-to-day basisThe importance of alignment How to build effective review processes How middle management can make more of a difference "The self-evolved leader” explained How to prevent the nightmare leader scenario of “all roads lead to me” Why quarterly reviews are so important The five key leadership disciplines The changing trends of leadership Extra Resources:  People Leaders Quick Links: People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders   David's site: http://www.outfieldleadership.com David on Linkedin: https://www.linkedin.com/in/davemckeown/   See omnystudio.com/listener for privacy information.

Bereavement is uncomfortable in any situation and the workplace especially. We had an incredibly moving conversation on the podcast with Zenith Virago, a ‘deathwalker', marriage celebrant, consultant, educator, speaker, facilitator and author. Most of us never think of how to deal with bereavement until it actually happens, but half an hour with Zenith is something we could all benefit from. She discussed with us how leaders and teams can cope when the team or a team member is touched by the death of a loved one.  Zenith has over 20 years of experience in the field of holistic health and bereavement. She presents and teaches around the world, and even tells us about a conversation she had with the Dalai Lama!  Listen up for some profound and empowering advice for how to respond when the worst happens...   In this episode you will learn: What not to say when someone is bereaved When actions are better than words What to do when someone is crying What a team leader needs to do to manage a team with a bereaved team member Zenith's meeting with the Dalai Lama How to understand the different stages of bereavement   Extra Resources:  https://www.zenithvirago.com/ https://www.naturaldeathcarecentre.org/ People Leaders Website - https://peopleleaders.com.au/  People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0  People Leaders Instagram - https://www.instagram.com/people.leaders  People Leaders Facebook - https://www.facebook.com/PeopleLeaders/  Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/  Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/  See omnystudio.com/listener for privacy information.

In this episode of the People Leaders Podcast, we talk about useful strategies on how to build and develop confidence, tips on self-promoting and selling - without it feeling awkward, and different ways to improve communication.  We invited Bill Kurzeja,  the owner and founder of Professional Success South, a sales training and business consulting firm, to join the show. He talks to us about his expertise and passion in training and coaching, specialising in the basics of communication and how paying attention to detail helps build a strong foundation.  Episode Highlights: Bill's career began in the United States Army where he learned discipline and the importance of strict attention to detail.  Bill made his way up the ranks to sergeant where he learned about leadership and the importance of clear, effective communication in training.  He transitioned out of the military into retail and rose through the ranks of finance, sales manager to GM positions. Confidence can be earned when you gain the knowledge of a certain product, service, or type of skill set.   Tips on how to increase one's level of confidence.  The more you practice the better you get. When you're passionate about something it will show.  You won't have to think twice about what to say or how to say it, it will just come naturally.  Show honesty and be authentic. Other people will pick up on that and want to learn more.  Smaller goals are ideal because it's easier to achieve in a short amount of time. It also encourages you to move on to the next step quicker.  Focus on verbal and non-verbal communication. Your words are as important as your tone of voice, your body language and the inflection in your pitch.  Express empathy by understanding the pain points of others. Take some time to understand employee struggles and lead accordingly.  One of the most important pillars of communication is listening. When someone says something to you or asks you a question, you don't have to say something back right away just to fill the void. Useful Links:  Bill Kurzeja's LinkedIn: https://www.linkedin.com/in/bill-kurzeja/ Professional Success Instagram: https://instagram.com/professionalsuccesssouth.com/ Professional Success South Website: https://professionalsuccesssouth.com/ People Leaders Podcast: https://peopleleaders.com.au/people-leaders-podcast/ Jan's LinkedIn: https://www.linkedin.com/in/janterkelsen/ Michelle's LinkedIn: https://www.linkedin.com/in/michelle-terkelsen-creating-leaders-of-the-future-a992744/ See omnystudio.com/listener for privacy information.

The end of the year is nipping on our heels so for our last offering this year we wanted to share a Reflection Session Template that we've been getting great feedback about from clients. Of course any time of the year is a great time to reflect but typically the end of the year, or the beginning of the following year, might be times where you go through this exercise, either by yourself or with your team. You can complete the template in about 10 minutes and, optionally, you could add on a discussion at the end where team members can share their reflections if they choose to. Before we dive in though, let's just reflect on why it's important to reflect ;-).  Quite simply, it helps you avoid repeating mistakes you've made in the past and continue repeating the successes you've had. It provides an opportunity to put a spotlight on what's worked and what hasn't. The process itself is simply a matter of answering some questions in a preformatted template (see below for a link to download this). What has been the highlight for me, professionally and personally? Of course if you have more than one, feel free to note them down. This is a time to celebrate!! What goals did I achieve? What contributed to this?  Goals plural. Again, don't limit yourself here. It might be a long-term goal, something that you set at the beginning of the year, or perhaps even a goal  you didn't know you had until the opportunity came up for it.  The second part of the question is important. Success always leaves clues so by answering this question you know what you can lean on to help with future goals. What life lesson have I learned? 2020 has been packed full of lessons for all of us! What did you learn about yourself, others or life in general this year? How happy/fulfilled do I feel? Surprisingly this is a question that many people forget to ask themselves. They might have a sense of it from time to time but rarely actually ask the question. We've recently gained qualifications as Certified Emotional Intelligence (EQ™) Facilitators and the criteria for happiness in the EQ world are: Optimism - How well you recover after a setback or an obstacle Self Regard - How you see yourself Self Actualisation - How well you live your life in alignment with your values Interpersonal Relationships - No explanation necessary there :-). Who am I grateful for? Family, friends and valued work colleagues will no doubt be at the top of the list but we encourage you to dig a little deeper and think who else might make the list. And for a bonus challenge, why not make a commitment to tell those that made your list why they made the list and what they mean to you! One word to describe who I want to be? If it takes more than one word then that's just fine. Between us we came up with; wise, valued and accepting/non-judgemental. What are my 3 priorities/goals/results for the coming year? Create two lists, one for yourself and one for your team. If you're doing this as a team exercise it would be great to compare the priorities to see if there is any crossover and/or how you can support each other. There you have it. A simple fun exercise to round off the kick or to kick off the year ahead. You can access the pdf of the Reflection Session Template here and, as usual, we'd love to hear your feedback on the template and how you go with putting it into practice. Hit reply or contact us at info@peopleleaders.com.au.  Useful Links:  People Leaders Website - https://peopleleaders.com.au/  People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0  People Leaders Instagram - https://www.instagram.com/people.leaders  People Leaders Facebook - https://www.facebook.com/PeopleLeaders/  Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/  Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/  See omnystudio.com/listener for privacy information.

It was such a privilege to speak to David Shar on the People Leaders Podcast – he is a truly inspirational man. David is a keynote speaker, trainer and consultant who helps organisations improve their leadership culture and avoid burnout. As leaders we are often focused on troubleshooting the poor performers rather than building the right leadership culture to enable everybody to thrive, so it was great to hear David's guidance on how to do it. Are business leaders looking at things the wrong way? Episode Highlights:    Now there is a culture of working from home, we're seeing that people are actually putting in more hours. This really should not be the case. It's time to start taking advantage of this change in the workplace!   There are three main aspects to ‘burnout'. Overload, cynicism and a lack of personal accomplishment. People often only focus on the first aspect, but it's important to understand the other two.   What is it that is baked into our work culture that is causing all this stress? The emphasis should not be on curing the stress afterwards – it should be on preventing it in the first place.   The positive change in our lifestyles in a Covid era should be captured. Write down and commit to the things you now believe to be important to your wellbeing and make sure you stick to them when times change after Covid.   You don't need to be a superhero every day. You just need to be you. Whatever your thing is, whether it's kindness or humor or empathy… bring that to the people that are connected to you. Useful Links:  David's Company Website -  http://www.illuminatepmc.com David Shar on LinkedIn - https://www.linkedin.com/in/davidshar/  People Leaders Website - https://peopleleaders.com.au/  People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0  People Leaders Instagram - https://www.instagram.com/people.leaders  People Leaders Facebook - https://www.facebook.com/PeopleLeaders/  Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/  Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/    See omnystudio.com/listener for privacy information.

In this podcast, we interviewed Kathleen Steffey, who started her recruiting firm ‘Naviga' in 2002. Kathleen has nineteen years of experience as a Chief Talent Officer. She joined us on the People Leaders Podcast to share some wisdom on how to go about recruiting talent to expand your team. Even if you are not in a position where you are hiring team members yet, you'd do well to listen in to get some tips that might well be useful if you find yourself on the other side of the recruitment table at some point.  Episode Highlights:  Kathleen became the CEO/Founder of Naviga Recruiting & Executive Search in 2002. She wants to provide an advisory platform to everyone who has difficulty fulfilling their short and long-term goals in the business sector. Not only does she search for outside talent for organisations, but she also ensures a career path is set for people who align with the firm's long-term goals. A candidate's behaviour in the recruitment process sets the benchmark for actual performance. As well as the skill set and track record, take notice of professionalism, punctuality, trustworthiness, authenticity and communication skills. It's the manager's responsibility to strike the right chord with suitable candidates when hiring.  “You are not your job and your job is not you.”  Your job should not identify you but the motivation and passion you display carves your pathway to success. Key questions that are part of Kathleen's framework for recruiting talent include:  Were you looking for a position at the time we approached you? (This determines the level of engagement a candidate has in the process) What are you looking to do specifically as the next move in your career? (Ask this before you give them details of the role, otherwise they might shape their answers to fit your specifications) What are your compensation expectations? (Not ‘How much are you making now?' This can save a lot of wasted time if their expectations are beyond yours) When can you start a new position?  (If you don't ask this question up front you could waste time if the candidate isn't available when you need them to be) Does your employer know that you are looking for a new role? (If the current employer does know then it could be a clue that all is not well with the current role) Important leadership qualities that Kathleen is looking for include: A track record of achievement (this is the best predictor of future performance) Innovation Communication skills The ability to inspire The ability to lead remote teams Kathleen gets to practice the skills she is looking for by leading her own team Fun is a predictor of success in high-performing teams Kathleen says have a workout or go for a run before an interview. Accept that it's ok to be nervous, it tells you that you care (but it's not necessary to share that you are nervous with the interviewers) Firms are always looking for new talent. Kathleen advises everyone to put themselves out there and behave proactively.  Kathleen also says there is nothing more important than being invested in your self development. It increases motivation and leads candidates to success.  Useful Links:  Kathleen's LinkedIn: https://www.linkedin.com/in/kathleensteffey  Naviga's LinkedIn: https://www.linkedin.com/company/naviga-business-services  Naviga's Website: https://www.navigarecruiting.com/   People Leaders Website - https://peopleleaders.com.au/  People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0  People Leaders Instagram - https://www.instagram.com/people.leaders  People Leaders Facebook - https://www.facebook.com/PeopleLeaders/  Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/  Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/  See omnystudio.com/listener for privacy information.

In this episode of the People Leaders Podcast, we interview Tony Martignetti, Chief Inspiration Officer and Founder of Inspired Purpose Coaching. Tony is a leadership coach with a specialty in working with leaders and their teams to navigate through change and unlock their true potential.  He is known for supporting leaders by helping them find clarity so that they can unlock their full potential and lead effectively.  Throughout his career, he has gained some valuable lessons by working with high-performing leaders in many different organisations. Episode Highlights:  Tony has been coaching leaders for a long time and loves seeing people go through the transformation process.  Coaching is a powerful tool that can equip leaders to become aware of their inner capabilities.  Tony says that coaching benefits both the coach and the “coachee”. Seeing the change in people is fulfilling at both ends.  One of the biggest challenges faced by individuals and teams is the lack of security. People are afraid to speak up, especially in today's environment where most team meetings happen virtually.  Psychological Safety: An important variant to think about especially during this pandemic. People need to feel safe and part of that is the trust shown by leaders.  An element of caring is what builds an individual. Tony says that leaders should show a sense of compassion and care towards their team. Mental health is important and builds confidence in people.  As a manager, leaders must demonstrate love, kindness and concern towards their team. Teams thrive in this environment because they feel a sense of security.  Tony talks about Notion of Clarity - the “aha” moment that an individual experiences when they realise their True North.  He also talks about his process and how there is no single prescribed method to coaching. Tony does however focus on the paradox around expanding vision to narrow focus.  If you tap into and expand your field of vision, you look at the possibilities in front of you. You can then narrow your focus and execute your vision accordingly. Making changes is ultimately about choosing the right path to move forward.  Tony hosts a Virtual Campfire Podcasts which is a virtual area for people to share their transformation stories. His guests focus on flashpoints in their life that may have ignited at some point turning their experience into a gift to the world.  Tony also shares an emotional story about Anne Brennan, an iron woman who was at the top of her game and through personal life struggles ended up in a psych ward due to suicidal tendencies. In that darkest place she was able to rise up because she realised her gift was to help others raise their voices and make people aware of suicide.  One of the main points Tony has driven during this interview is about people's growth journeys. Are you climbing the right mountain? People start the climb, only to realise that you aren't on the right mountain after all. What do you do when you realise that?  Growth is not easy but it should be rewarding. If you aren't feeling that successful, or if you are feeling tired and angry, you can assume that's a clue to change. If you want to get to the top and you want the next chapter to start in your life, you need to change your path.  Tony stresses the importance of coaching and the reason why it's powerful. Not everyone has the support structure they need in life. Coaching provides a non-judgemental safe place for an individual to grow and succeed.  Useful Links: Tony's LinkedIn: https://www.linkedin.com/in/tonymartignett1/ Tony's Website: https://tonymartignetti.com/ Inspired Purpose Coaching's Website: https://www.inspiredpurposecoach.com/ People Leaders Quick Links: People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/ Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-leaders-of-the-future-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

In this inspiring episode we interview Ryan Berman. Ryan has worked with some of the most influential companies in the world. He has spent the last decade and a half growing his own creative business, but in 2019, he actually fired himself from his last agency to start Courageous, a change consultancy that develops Courage Brands and trains companies how to operationalise courage through Courage Bootcamp. He is also the author of the best selling book Return on Courage, a business playbook for change.  In this episode, we get to know more about Ryan's definition of courage, his journey to understanding and deconstructing courage, some ideas on how leaders can build courage, our biology behind fear, and about his book ‘Return on Courage'. Episode Highlights: Ryan's definition of courage "I think the world doesn't care if you've worked on something for a thousand hours or two hours. They don't see that. They just see the final product and you're not there to defend your work." Ryan shared how he started with the concept of building and leading courage brands, and the beginning of his book, Return to Courage. "Knowledge plus faith plus action equals courage." Ryan further explains how these three, knowledge, faith, and action, need to be present all together for a decision to be a courageous move.  Some ideas on how leaders can build courage "What the experts basically suggest is that society is 95% freeze or flight, 5% fight. So this is not a business problem only. This is a people problem" In Ryan's quest of deconstructing courage, he basically delved into our biology and our central nervous system. He further discusses that we have never been trained to develop what he calls our central courage system.  According to Ryan's 'brain sherpa', Nicholas Alp, our brain is like a reverse onion with layers that are building on top of each other. Our sad, terrible experiences from when we are young up to present build up like layers, and our behavior has to go through all their layers or fear filters. Ryan comes up with strategies to reprogram the brain, develop the central courage system, and equips his clients with enough knowledge to lead and take action on the big things they want to do. Courage can't be taught... Ryan explains why this is a myth. He also gave examples from two different professions that showed how courage can be taught. The four attributes that Ryan values himself and for the clients he will work with, in the exact order, are Playfulness, Creativity, Courage, and Excellence. If anybody wants a Free Core Values Assessment, message Ryan at ryanberman@couragebrands.com.  "To live a fulfilling life, you actually have to not only know your values but live your values. And it starts with being able to identify them." Ryan, in his book, wrote the 'Courage Credo' and in it he said that courage is a team sport.. "Courage is a journey word." "I like the word believership. I think the sole goal of the believership is to make believers in all directions. I make believers out of your staff, make believers out of your board (if you're a public company), make believers out of consumers." Jan and Michelle quickly share their thoughts on leadership, that we are all leaders in some shape and form and that creates a high-performing team. Ryan tells us more what he is working on right now, including the new Courageous podcast. "Wherever change is needed is where courage is needed." "I think there's so many great stories of courage and there're so many people that are stuck. So if I can help people get unstuck even just a little bit then that's my purpose. And I feel like I'm on the right path." Useful Links: Ryan Berman on LinkedIn - https://www.linkedin.com/in/courageousideas  Courageous on LinkedIn - https://www.linkedin.com/company/courage-brands  Ryan Berman Website - http://www.ryanberman.com/  Return on Courage book Website - https://www.returnoncourage.com/  Courageous Website - http://www.couragebrands.com/  People Leaders Website - https://peopleleaders.com.au/  People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0  People Leaders Instagram - https://www.instagram.com/people.leaders  People Leaders Facebook - https://www.facebook.com/PeopleLeaders/  Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/  Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/  See omnystudio.com/listener for privacy information.

Has your physical, emotional and mental well being fallen by the wayside during all this change and uncertainty?  As a people leader, you need to be your best self so you can lead others. Paying extra attention to your own well being is always a good idea. In this episode, we share our top seven strategies from our Leadership Essentials program that help you do just that.  Episode highlights:  An introduction to our Leadership Essentials Program. Six modules, with a new one released every two weeks, and group coaching taking place every second week.  Our physicality is about our capacity to expand and recover energy and is defined by the amount of energy we have. The importance of sleep and why it should be a priority  Between the hours of 10:00 PM and 2:00 AM, the brain and body is at its peak rejuvenation cycle. Set up your environment for a good night's sleep - make sure your room is around 17-18 degrees. Staying hydrated is one of the most important things you can do to keep your energy levels up. Jan's secret ‘prime tea' to help her stay hydrated and curb cravings for caffeine - a mixture of boiling water and CCF seeds (cumin, coriander and fennel). The ideal number of cups of water per day for women is 11. Nitric oxide - a secret weapon when we breathe. Why we all need to learn to breathe through our noses more, especially when we're sleeping. The importance of breathing exercises that we share in our Leadership Essentials Program. Mental health is all about how you focus your energy. The Power of Full Engagement by Jim Loehr and Toy Schwartz: They say that nothing so interferes with performance and engagement as the inability to concentrate on the task at hand. And in order to perform at our best, we must be able to sustain concentration and then move flexibly between broad and narrow, as well as internal and external focus.  Practice self-reflection to improve your energy focus - look inwards to learn more about yourself and what you need.  Is the way you talk to yourself disempowering you? The words we use create our environment and experiences.  Did you know we all have around 60 to 80,000 thoughts a day and most of them are negative? The three ways to become more aware of yourself through self-talk and how to improve your thoughts.  Why we all need to practice being silent to give our brain a rest from the noise. Purposeful silence is a real opportunity for you to top up your mental energy. The Power of Silence: Against the Dictatorship of Noise by Robert Cardinal Sarah, says: “Without the capacity for silence, man is incapable of hearing, loving, and understanding the people around him.” Look after your emotional wellbeing by looking after the quality of your energy.  Self-care isn't about being selfish. It looks different to different people, but unless you can fill your cup up first, you won't have a lot to give to others.  Is there something you can do to take care of your emotions today? Can you learn to say yes to yourself and your needs?  Inject some fun and creativity into your days - cook from scratch, tell a joke to your family at the dinner table, or use your skills to garden or paint. Join us for our Leadership Essentials Program, where we share these seven key strategies and more to improve your physical, emotional and mental well being as a people leader. Starting on 25th September 2020. People Leaders Quick Links: LEADERSHIP ESSENTIALS PROGRAM - https://peopleleaders.com.au/leadership-essentials-program  People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook- https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram- https://www.instagram.com/people.leaders   See omnystudio.com/listener for privacy information.

We know things aren't easy right now. We're all learning how to navigate such dramatic change in business as a result of COVID-19. And a change in our environment means changing the way in which we work.  So we've created a transition plan to help people leaders and their team embrace the change and move forward post-COVID as a high-performing team .https://peopleleaders.com.au/covid-transition-plan-template/  Episode highlights:  Understanding how business may have changed Three key areas managers and leader can support their teams with - safety, support and information The importance of making a plan Four key areas to focus on - team protocols, safety, tools and technology Understanding the purpose of the team Highlighting both team goals and individual goals Spending time on the simple things - listen to your team and communicate Why you need to pay attention to your own wellbeing as well as that of your team's Identifying your key principles Writing down your goals, objectives and targets and holding people accountable Identifying your critical success factors Knowing what steps you need to take to achieve your goals Measures of success - coming up with the criteria that will determine whether or not you've achieved your objective Accessing our ‘Lock in the Learnings' package - https://peopleleaders.com.au/lock-learnings/  People Leaders Quick Links: People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook- https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram- https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

How are you coping with all the change and uncertainty that's going on at the moment? We've all been affected in different ways by Covid-19 and all the restrictions that have come with it, not to mention the disturbed routines. Some are taking it in their stride, while others are struggling, particularly those who've been forced into a second round of lockdown. We'll leave you to decide which end of the spectrum you are in.For all of us though, Covid-19 is a masterclass in flexibility. It's a non-elective subject that we're all enrolled in and are coping with to varying degrees. (We discussed this on our latest podcast episode, which you can listen to here). Our own flexibility has been challenged and, for the most part, we've risen to the challenge, making sure that each situation ‘doesn't take away our peace'. We put that down to more than 30 years each of working on our own personal development and our own self leadership. This includes reading from great teachers of the past and present, time spent in workshops learning from masters in their field, our regular meditation and yoga practices, and the hours we've each spent teaching, facilitating and coaching leaders in business throughout Australia.We've learned a lot along the way and practice the skills we've picked up every single day. But you don't have to wait 30 years to develop the same coping mechanisms or resilience that we have. We're excited to help you benefit from our 30 years of ‘practical research' by inviting you to participate in our brand-new Life Essentials Program. We've taken some of the most important lessons we've learned over the years and assembled them into bite-sized chunks that you can learn, and put into practice, in just a matter of weeks. We could say it's a 6-week intensive on resilience and coping but it's actually much more than that. With elements of training and live group coaching with us, it's a foundational program in self-leadership that you won't find anywhere else. So if you like the idea of being in a position where circumstances ‘don't take away your peace' you can find out more here, including details of a bonus group coaching call that we'll add to the program if you sign up before this Friday, August 14th.Here's to you leading your own way out of the current crisis… People Leaders Quick Links: People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook- https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram- https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

In this very special episode — our 100th episode — we're in myth-busting mode and are taking a look at the common misconceptions of introverted and extroverted personality types.  It's no secret that we're lovers of the Myers-Briggs Type Indicator (MBTI) and using it to understand your own and your team's personality types. There are certain things that we see time and time again when it comes to understanding — or a lack thereof — of the different personality types out there.  It's your role as a people leader to find the uniqueness in each person. When you really look at the underlying motivation for behaviours, it makes life so much simpler. Knowledge is definitely power. So we're here to help uncover the seven myths of introversion and extroversion.  Episode highlights:  Our personal relationships with introverts and extroverts - Michelle is married to an extrovert and Jan is married to an introvert. How we use our personal relationships to teach our Myers-Briggs Type Indicator (MBTI) workshops. “When you really look at the underlying motivation for behaviours, it makes life so much simpler. Knowledge is power.” Research shows there are slightly more introverts in Australia and slightly more extroverts in America. Myth #1 - Extroverts are happier. They are more likely to express their thoughts and feelings. Introverts tend to have a rich internal life so analyse more and keep to themselves.  Myth #2 - Introverts don't like to socialise. Perhaps one of the biggest misconceptions. Introverts do like to socialise, they just do it in a different way, on their own terms.  Myth #3 - Extroverts are more confident. Extroverts come across as more confident because of their body language and openness. On the flip side, introverts appear calm, but it's not always the case.  Myth #4 - Extroverts are superficial. Extroverts love breadth of relationships and events, while introverts love the depth.  Myth #5 - Introverts are less emotional. They tend to bottle up their emotions more, so it's important to check in with introverted people rather than assuming they are okay.  Myth #6 - Extroverts love to network. Because extroverts are good at making small talk, it's assumed they are great networkers. Really, introverts can be just as good because they can delve deeper and foster stronger relationships.  Myth #7 - Introverts don't contribute as much. Giving an introvert the opportunity to speak up in meetings is key. They might contribute in other ways, such as listening and being fully present.  “The MBTI is a great tool to use to broaden your level of staff awareness and understand the impact you might be having on other people. If you're going to work on anything, understanding yourself and your impact will bring you a rich life.” Our hopes for helping people leaders through this significant time of change with our virtually run workshops.   For more information on our MBTI workshops, visit the People Leaders website.  People Leaders Quick Links: People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook- https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram- https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

Why might someone convince themselves to be the best in the world for what they do? And yes, I did say, the best in the world.Jay Henderson has spent years helping business owners create a team of Superstars so they can achieve more. Jay's Performance Management Coaching and 7 Steps to Hiring Only Superstars systems take away the headaches and stress from hiring and people management. His programs quickly identify whether a candidate can do the job, will do the job and even if they will succeed specifically for you.Jay is a Master Consultant using a unique predictive science he puts to work for you, because as Jay likes to say, "Some problems can't be managed."Prior to starting Real Talent Hiring, Jay worked with Stephen R. Covey and the Covey Leadership Center. He taught the well-known 7 Habits of Highly Effective People, First Things First and Principle Centered Leadership programs in Fortune 500 companies. With his engaging, and fun personality, Jay connects with his audiences immediately and delivers content that they can immediately use when they get back to their office. Recommended Books:The Ultimate Small Business Guide To Hiring Super-StarsThe 7 Habits of Highly Effective PeopleThe 4-Hour WorkweekThink and Grow RichHow Champions Think

In this episode, we interview James Sinclair, the Chief Executive of EnterpriseAlumni. His primary role is in recruitment but he is really making a name for himself teaching organisations how to maintain relationships with staff when they do leave. He also contributes to various media on the future of work and large enterprise innovation and entrepreneurship. He shared some fantastic insights around how to create diversity in high-performing teams, clear opinions on exit interviews, setting up your own talent pool and tapping on it to future-proof yourself and your organisation. Episode Highlights:  James talks about him being an ENTJ - its gifts and downfalls. "We come to opinions very quickly. We're willing to trust guts, we're willing to run fast and we do listen and we take it on board. We just don't always recognise and we don't always perhaps take the moment to say 'Thank you for your opinion. Thank you for your idea. I hear you.'" EnterpriseAlumni and James' role and responsibilities Letting talent leave without continuing a relationship and keeping the door open is like having an asset walk off your balance sheet James' thoughts about exit interviews "The only real way to know how great you are is to work with you. " "Respecting that leaving is inevitable is such an important thing." "There's a lot of conversation that people don't leave companies, they leave managers some of the time. Other times it's because there's another opportunity that's just better that perhaps you couldn't get in this organisation. Or if you think about career growth, most people grow into a next job that they're not quite ready for" "Treat everyone like a customer at every single step of the way. Your employee experience should be a consumer-like experience. If you wouldn't do it to a customer, don't do it to an employee." James' opinion on creating diversity for high-performing teams "High-performing teams come from small teams with diverse opinions, little budget and unfair goals and unfair expectations." "Ideas are the easy part. The execution is always the hard part of a high-performing team." "One of the great things you can do with a high-performing employee that you think might get trapped or stopped in your organisation is to kick them out and essentially kick them to another company. And I'm sure, again, my data's a little bit wrong somewhere, but kick them somewhere. Let them get that experience, let them get everything they're looking for and then actively nurture them, actively talk to them and recruit them back into that senior role as and when they're ready because they're going to walk in hot and ready to perform." "You can't judge people on competencies. It doesn't work because two people with identical competencies could be very different performers, thinkers, all of those things." "This concept of having this pool of alumni, whether you're a small business or a Fortune 500, is no different. There's no reason not to maintain some sort of a connection to these people to get the recruiting costs, which are dramatic." "High-performing teams are performance-based results. I don't care if you work for a minute or a hundred hours. Results. That's the business I'm in and I think that's what remote teams are going to suddenly uncover.” "There is a real spotlight on your ability to communicate very clearly as a manager based on the performance outcomes, not just, “These are the things I want you to do”. It's always about, "What is the result that we're looking for?" "That's why they tell you in design thinking, never have a negative view against someone else's idea, even if it's awful, because it just might set off a flash that is a better idea or a new idea. And I'm a massive believer of that." EnterpriseAlumni's Covid-19 response and recovery. How managers can future-proof themselves. Using F words at work... What advice would James give an organisation who is actually going to move through this new environment?  Talent is the best protection an organisation can have  Don't thinking of people leaving the organisation as traitors How an organisation can remain in contact with their alumni "It's a privilege for you to stay in contact with us (with a company). Not a right. I think companies need to recognise that." Useful Links:  James Sinclair on LinkedIn - https://www.linkedin.com/in/jdsinclair/  EnterpriseAlumni on Linkedin - https://www.linkedin.com/company/enterprisealumni/  EnterpriseAlumni on Facebook - https://www.facebook.com/EnterpriseAlumni/  EnterpriseAlumni Website - https://enterprisealumni.com/  People Leaders Quick Links: People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook- https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram- https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

In this episode, we're chatting with Jesse Curry, the founder of First-String Leadership. Founded in July 2019 (first as a blog, now a podcast) to serve other leaders and entrepreneurs looking to scale their businesses, but needing leadership training to do so. He began his career as in the US Army as an Aviation Officer, including serving as an Intelligence Officer, up until his final assignment as a company commander in 2016. We discussed in this episode his experiences from being a West Point student and graduate, serving in the army, and working with leaders and entrepreneurs through leadership coaching. Episode highlights: - Who Jesse Curry is - 2 primary principles of trust - What trust is and what Jesse thinks of it - "Trust and empowerment are hand in hand" - "Get Your Own Boots Dirty" - Get down, get dirty, build trust - Jesse shares his experiences that shifted the way he approached leading teams - What is extreme ownership? - Jesse talks about HIIT Training - "As a leader, as entrepreneurs, and as leaders, if you're not in good physical condition, you're not going to bring your best mental self to work." - Jesse shares his West Point experience that led down the mindfulness path - "Part of being a leader is you that have a collective mind" - "If he's the smartest person in the room, he's already failed" - I'm leading a team now, what could I do to foster trust amongst the team? - "Don't just focus on the business piece. Focus on them is a person." - "Take care of each other, and they'll (team members) take care of the client." - Practical examples that leaders can improve their education and develop around development and leadership - "Take prudent risks" - "Push your own comfort zones" - Jesse's thoughts on feedback - "Leadership is a journey" - Staying in touch with Jesse(linkedin) Useful Links First String Leadership website -   https://www.firststringleadership.com  Jesse Curry on LinkedIn - https://www.linkedin.com/in/jesse-curry-ab7797a8/  Jesse Curry on Instagram - https://www.instagram.com/firststringleader/ People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

It's a turbulent time. The coronavirus outbreak continues to spread and the majority of people are working from home. It can be stressful trying to navigate these changing and uncertain times. So, checking in with yourself, your family and friends and your team is key.  In this podcast, we're sharing our top five tips we've learned along the way to make working from home a little easier for you and your team.  Episode highlights: Working from home - it can be stressful whether you're used to it or not. Set up your environment - set aside a room or space in your house to use as a home office and desk. Make sure your desk and office are clear and tidy so you don't get distracted. Get into a routine each morning - start the day with exercise and journalling or a mindfulness activity. If you have children, find a rhythm that works for you and your partner. Having a structure in place will help you be more efficient with your time and your day will be more effective.  Come up with a set of agreements with your family to make your day-to-day lives easier and less stressful. Agree on noise levels and be respectful of people's spaces. Working at home can be very isolating - take time to check in with your team each day Keep check-ins separate from work meetings - focus on the individuals and offer support and help where you can.  Have structured one-to-ones to provide clarity for each team member and help to alleviate stress and anxiety.  Take time for yourself - go for a walk or play with the kids throughout the day.  Take time to reflect on what you're grateful for each day. Practice being realistic and optimistic each day. Make sure you have fun! Useful Links: People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook- https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram- https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

Are your processes and systems helping or hindering your business?  In this episode, we're chatting to Craig Meinicke, the founder and managing director of Touchpoint One, a Brisbane-based management consultancy business. He has over 20 years' experience across many different industries and in various utility sectors including water, electricity, transport and resources. He began his career as a water treatment plant operator and has worked his way up to now delivering key solutions to complex problems to utility companies and SMEs throughout Queensland.  We cover everything from bridging the gap between a great manager and a great leader, and what makes a high-performing team, to creating strong relationships with stakeholders.  But the key takeaway from this interview is how Craig's five-step method can improve profit, productivity and staff engagement, and reduce stress and frustration.  Episode highlights:  Who Craig is - founder of Touchpoint One. Bridging the gap between being a great manager and a great leader - the tools you need in your toolkit. Key problems most businesses have that Craig has identified. Why a lot of businesses have systems and processes that don't fit their business. What investing in the wrong technology could mean for businesses. Many business owners are unable to identify a problem because they are too close to the business. Being on the right side of the legal argument - Are your business systems truly compliant with legislation?  Taking the time to develop systems and processes - a lot of businesses don't see the value in it. Mapping out the systems of your business as it grows means you'll get a better understanding of your business. Craig's Business Health Test - 40 online questions to assess your systems and processes, technology, information and data, your team and your strategy. Craig's D-Livery Method - a five step framework to transform your current management systems: Discover, Diagnose, Design, Develop, Deploy. What Craig thinks makes a high-performing team How to create strong relationships with stakeholders - listen, feedback, manage expectations, stay neutral and keep people informed A helpful read: ‘Just Listen: Discover the Secret to Getting Through to Absolutely Anyone' by Mark Goulston Where the name for Craig's business came from - he found himself in the touchpoints between businesses, between different groups and businesses, between businesses and legislators, etc.  Craig's gift to you - his Business Management Blueprint template How to book meetings with Craig Useful links: Craig Meinicke on LinkedIn - https://www.linkedin.com/in/craigmeinicke/ Touchpoint One Website - https://touchpointone.com.au/ Touchpoint One on Facebook - https://www.facebook.com/touchpointoneptyltd/ Touchpoint One on LinkedIn - https://www.linkedin.com/company/touchpoint-one-pty-ltd/ People Leaders Quick Links: People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook- https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram- https://www.instagram.com/people.leaders   See omnystudio.com/listener for privacy information.

A new year means new opportunities and a chance to set yourself up for a successful year ahead. But we're not talking about making New Year's resolutions. We're talking about something much simpler, and much more likely to make a difference to your life, both personally and professionally. In this episode, we're looking at the power of a good morning routine.  Episode highlights:  Why morning routines are so important Why you should steer clear of New Year's resolutions Focus on your wellbeing  Too many people don't get enough sleep and rely on caffeine The importance of a good evening routine - limit screen time before bed Latest science shows it's what you do during the day that determines how well you'll sleep Guided meditation in the mornings How meditation by Louise Hayes has helped us Why you need to pay attention to your progress How do you determine whether you are moving forward in your life?  How do you measure your progress as a people leader? Make your goals visual to stay focused Coaching helps everybody, even us! The only thing you can truly be responsible for is your actions Ask yourself quality questions and start the day with them so you're a better role model Habit is just a repeated behaviour - start small and tweak your existing habits People Leaders Quick Links: People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook- https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram- https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

It can be stressful not having control over your money. And sometimes, the idea of taking back control is so daunting it can be hard to know where to even start.  Luckily, in this episode we cover that and more.  Vivian Goh, financial wellness coach and founder of Simple Wealth Coaching shares her knowledge and tips for taking responsibility of your finances.  Her areas of expertise include life coaching, wealth creation, budgeting, protection planning, debt planning, investment, and retirement planning, to name a few!  Vivian's mission is to empower people to achieve financial wellness by teaching them how to have a healthy relationship with money. She does this through coaching and workshops and has worked with some of the top tier companies in Australia, so she knows a thing or two.  Episode highlights:  An introduction to Vivian and what she does Eye-opening statistics - 49% of Australians say personal finance is the number one cause of stress What brings in most of Vivian's clients - a lack of knowledge around dealing with personal finances How Vivian starts to help her clients - clear any assumptions when it comes to money and then look at what they truly value in their lives An example of how Vivian has turned someone's life around What budgeting really is - a simple money flow Building awareness around your finances The three main pitfalls when people look at budgeting The importance of incorporating what's happened in the past as well as what's happening in the here and now An insider tip from Vivian - using an online robo advice company to help you invest Three highest value habits people can do to control their personal finances - figure out what you can and can't control, check or challenge your assumptions, and journal your thoughts on money and see if there's a pattern  The components that determine a person's financial wellbeing according to 2017 research by Professor Elaine Kempson and her team What Vivian is working on right now - working with small businesses on a financial wellness program Useful Links:  People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders Vivian Goh on LinkedIn - https://www.linkedin.com/in/vivian-goh-simple-wealth/ Simple Wealth Coaching Website - https://www.simplewealthcoaching.com.au/ See omnystudio.com/listener for privacy information.

We don't know what kind of year you've had to date but whatever it's been, now is a great time to review how the year has been for you in the context of being a leader. If you still haven't got the results you were hoping for in 2019, hang in there, you may be closer than you realise. And if you did get the results you were looking for, well done! And if you happen to be reading this or listening to the episode long after it was published, anytime is a good time for a review so don't think you have to wait till the end of the year to do this process. You can do the review process on your own or with your team Teams often find the process energising as they feed off each other's insights If you are doing it with the team, you have the choice of doing it collectively or individually then having everyone share Start with a large square drawn on a sheet (or whiteboard, etc) and divide it into 4 equal squares In the top left note all your achievements for the year In the top right note all the lessons learned from your achievements In the bottom left note all your mistakes and challenges for the year Resist being judgemental about the mistakes In the bottom right note all the lessons learned from the mistakes and challenges Based on the lessons learned, how will you approach things differently in the year ahead? Key lessons from our own review include: The power of the breath.  The power of a consistent morning routine.  The power of acceptance.  We are all ‘works in progress' and ‘it never finishes'. Schedule the things that are important to you.  The power of visual reminders.  The power of feedback. Your turn now! Schedule some time now do your own review to set yourself up for 2020 and beyond. We'd love to hear what your biggest lessons are so please share them with us via email when you've completed your year in review. Useful links: People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

Do you write your own story? Do you build your own personal brand?  In any environment, you need to take responsibility for your career, how you want to be, the reputation you want to be known for, because if you don't determine it, other people will do it for you.  In this episode, we're chatting to someone who helps leaders do exactly that: Matt Johnson.  Matt is a marketer, speaker and founder of San Diego-based PR and production agency, Pursuing Results. He runs a virtual team to share his core thoughts on leadership with people around the world.  He's also the host of the MicroFamous Podcast that aims to help people use podcasting as the new networking tool to become micro-famous in their fields, and has a book on the same concept being published soon.  Episode highlights: Who Matt is and what he does The importance of writing your own story and your own personal brand - if you don't others will do it for you Your personal brand might be determined by others based on interactions outside the office or on social media etc.  Matt on being introduced as ‘the podcast guy' and having to reset his personal brand Positioning himself as an authority The type of information to share to position yourself as an authority: what you know, what you're learning and what you're doing How Matt knew he was heading in the right direction - the level of engagement and how he felt when he got on the phone with clients How introverts can become a thought leader in their space - use podcasts to get yourself out there Leadership is driven by three things: personal performance, systems and people Why you can't rely on rockstar people to build a rockstar business A system takes more effort today but it makes tomorrow easier Running a virtual team and the importance of consistent communication and weekly meetings A business book that Matt swears by: “General and Industrial Management” by Henri Fayol What Matt and his team talk about in their weekly team meetings Holding people accountable to their performance goals as a leader Skills every leader needs to successfully manage a virtual team Projects Matt is working on now: the re-launch of his podcast and the publication of his book based around becoming micro famous Free training on Pursuing Results How Matt looks after himself - he doesn't schedule anything in the afternoon Useful links: Matt Johnson on LinkedIn  - https://www.linkedin.com/in/microfamous/ Matt Johnson on Instagram - https://www.instagram.com/microfamous/ Matt Johnson on Facebook - https://www.facebook.com/getmicrofamous Pursuing Results Website - https://pursuingresults.com/ Pursuing Results on Facebook - https://www.facebook.com/pursuingresultsllc/ MicroFamous Podcast - http://getmicrofamous.com/ People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

Constructive team agreements are all about the behaviours and the way the team interacts with one another and stakeholders. In order for a team to be high performing, no matter their industry, they need to agree to uphold those behaviours throughout the day and week as a team.  A person might be doing a really good job in terms of what they have to deliver, but it's not just about delivering the task, it's about how they deliver the task.  So in this episode, we're talking about team agreements and why they're important if you want a high-performing team.  Episode highlights:  The two main issues for managers - behaviour and each team member's role What are team agreements?  Why a team agreement should be the first thing a people leader works on with his/her team Identifying what ‘good' looks like to your team Does your team know how to communicate in a respectful manner?  The importance of managing disagreements effectively Keeping stakeholders happy An example of how one leadership team ensures nobody burns the midnight oil Taking it one step further - creating an agreement of ‘off track' behaviours Encouraging self-reflection at the end of each meeting  What you need to do as a people leader if you want to create a team agreement Useful links: People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

In this episode, we're chatting with our favourite yoga instructor, Cate Wilson, about why yoga and leadership are the perfect match.  Cate is a 250-hour YTT yoga teacher, with a love of learning and inspiring change in others. A wife and mother of two, she's also a beauty therapist and thermomix lover and is passionate about what we put into our bodies, onto our skin and allow into our minds.  Episode highlights: The common issue people try to fix with yoga according to Cate - dealing with mental injuries Why yoga is so good for time-poor people What Cate thinks is the biggest misconception about yoga - not being flexible enough and “yoga is only for hippies” Finding the right yoga teacher  Victor Frankyl's power of the pause quote and why Cate thinks this is key to becoming a better people leader It's a powerful tool to recognise that you can always take a moment and choose how you respond to every situation You don't need to be challenged by those colleagues who push your buttons - know what your triggers are and rewire your brain and your reaction A good question to ask yourself: ‘Why am I sharing this information?' Be clear about your purpose and it will make you more conscious Another of Cate's favourite quotes: “Only speak if it improves the silence” Being a good role model for your team - get out, get fresh air and space and give your team the  Part of the leadership journey is giving context for your actions and explaining a change in your behaviour The physical benefits of yoga - stronger and more flexible  The benefits of yoga for your energy - using the breath to bring the whole body together as one The mental benefits of yoga - making the body pliable and gives you the ability to sit with yourself Where to start with yoga - practice at home and start with the butterfly pose to stimulate the body followed by a few sun salutations The biggest insight for Cate this year Meditating each day, even if only for six minutes a day How Cate meditates each day Useful Links  People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

It's no secret that in order to be an effective leader, your energy levels need to be maintained. The same goes for being an effective, high-performing team member.  It's easy to lose awareness of your energy, but reconnecting with it doesn't need to be difficult.  In this episode, we chat to Chris Wildeboer, CEO and Personal Energy Specialist at Balance Central. Her journey to understanding and finding balance began in 1995 when she attended a kinergetics workshops and learned how to reset.  Now, she works with leaders and their teams to help them achieve high performance as individuals and as a team. Chris delivers individualised workshops for her clients in Australia, Dubai, the UK, USA and elsewhere.  She is also a speaker, a best-selling author of ‘Balance Central' and has been nominated for a number of business awards.  Episode highlights: What Chris does - works with leaders and teams to achieve high-performing teams Who she works with - anyone who thinks they're a leader and feel confused about their next steps Reoccuring themes and problems Chris finds in the leaders she works with - confusion Chris' tips and strategies for leaders who feel uncertain going into a meeting Why grounding yourself is so powerful Stop worrying about what everyone else is going to think Find out who you are and figure out what is sapping your energy Chris' superpower - being able to hear what people don't say Why Chris doesn't call herself a coach Chris' decision-making model - ‘The Next Step' and the different types of energy as a leader The golden question to ask yourself when you're feeling hazy - what am I willing to include? What Chris does daily to feed her own energy The different aspects of our energy - it's not just about our emotional being, our mental being and our intuition How Chris ensures all aspects of your energy works together The most common issues Chris sees in teams that she works with - individuals living up to the expectations of the position they're in Why Chris enjoys working with individuals in teams rather than the team as a whole What Chris is working on at the moment Connecting via LinkedIn Useful links: Chris Wildeboer on LinkedIn - https://www.linkedin.com/in/chriswildeboer/ Chris Wildeboer on Instagram - https://www.instagram.com/chriswildeboer/ Balance Central Website - https://balancecentral.com.au/ Balance Central Facebook - https://www.facebook.com/ChrisBalanceCentral Balance Central YouTube - https://www.youtube.com/user/BalanceCentral People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

You might already be in a position of leadership, or you might have recently been promoted or put yourself forward for a new role. Whatever stage of leadership you're in, it's time to change your strategy.  Being a leader requires next-level thinking. You need to prepare mentally, physically and emotionally. Luckily for you, we've got a few tips and strategies to help you do just that.  This episode comes to you from Bali so sit back and relax into next-level thinking!  Highlights:  Why you need to think differently once you become a leader Shifting your focus - it's no longer about you, it's about others Shift your mindset and focus on your team to achieve your goals as a leader You can only focus on others when you operate with self-awareness Find role models in your organisation for inspiration Model some behaviours of other next-level thinking leaders Reflect on feedback you're given/have been given in the past Do you want to be liked as a leader? Don't shy away from difficult conversations because you want to be liked Study yourself and recognise what your tendencies are as a leader Have a clear vision - make a list of five things you want to achieve and keep it visible Get an ‘accountability buddy', mentor or coach to guide you through being a leader Reach out to us if you would like help in becoming a better leader - info@peopleleaders.com.au And if you're up for some next-level support, take a look at our brand-new program for new and emerging leaders - What Every New and Emerging Leader Manager Needs to Know About Leading People and Teams.  People Leaders Quick Links: People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook- https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram- https://www.instagram.com/people.leaders   See omnystudio.com/listener for privacy information.

Making the move from supervisor to manager isn't a simple one. Working the way you used to work just isn't going to cut it anymore.  The three key areas that allow you to be successful in a managerial role are your thoughts and mindset, your behaviours and the tools and strategies you use.  More importantly, there are 10 shifts in mindset you should work on to be successful as a new manager. In this episode, we're taking a look at them in more detail.  Episode highlights:  Why you might struggle in a managerial role Stepping up as a manager - learning to delegate and shifting your mindset Broadening your horizons - short view vs long view  Becoming a manager means you need to coach your team on what to do, not tell them what to do The common manager catchphrase: ‘What do you need from me?' Your team members are responsible for checking in with themselves Taking initiative requires a new level of thinking as a manager Giving and receiving feedback is one of the biggest problem areas for new managers Holding yourself accountable and taking responsibility  The importance of finding the balance between your team's tasks and people issues within the team Seeing your team as part of the bigger picture Leading by example and managing your stress Why being emotionally competent is key as a manager People Leaders Quick Links: People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook- https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram- https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

Are you cut out to be a leader?  Many people think they don't have what it takes. That they don't have the qualities needed to hold a leadership position. But leadership isn't some grand vision to be attained.  The title of ‘leader' is not something that only people like Nelson Mandela or Gandhi are able to use. We believe we all have what it takes to be a leader.  In this podcast, we're shining the light on leadership and proving that we all have those leadership qualities inside us.  Episode highlights:  Everybody has some capacity to be a leader - giving good advice or always organising events and getting things done Leadership is a journey, not a destination - it takes continuous improvement and practice The best leaders we've seen are those who have goals and are always moving forward Becoming too focused on the details - the best leaders look out and up Leadership isn't a role or a title, it's a quality Finding ways to work more effectively together Having open and honest conversations, even before you're in a leadership or management role Do you enjoy developing people?  Crystal clear leadership - be clear about your vision, don't assume people understand your goals A good habit to get into - before you speak in a team meeting, ask yourself why you're sharing the information Everyone has the capacity to be a leader Start with developing yourself as a person - journalling and being present and mindful People Leaders Quick Links: People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook- https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram- https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

In this episode, we're chatting to Gretchen Gagel. An expert in the construction industry, she consults to owners to support the cost-effective planning, design, and construction of capital assets, and to contractors, engineering firms, and material and equipment suppliers.  Her firm, Greatness Consulting, has worked with high level clients over the years including Intel, Marriott, Hewlett Packard, United Airlines and others.  Gretchen holds a Bachelor of Science in Mechanical Engineering, an MBA from the University of Denver, a Masters in Nonprofit Management and a PhD in Organisational Learning, Performance and Change. She is also an Affiliate Professor at the Australia National University and the University of Denver, where she develops and teaches courses on leadership and ethics, change and agility, strategic human resource management, evidence-based management and team performance. Her research explores the relationship between leader behaviours and organisation agility, which we're very interested in and talk more about in this episode.  She's also an experienced consultant to the nonprofit sector and author of ‘8 Steps To Being A Great Working Mom'. Episode highlights: Gretchen's focus at the moment - leadership and women What Gretchen's firm, Greatness Consulting, does - helps people solve strategic issues The problem with creating change management as a capability nowadays - everything changes faster than it used to How Gretchen defines agility The book she used for her research - ‘The Agility Factor' The four agile routines - agile strategising, agile proceeding, agile testing and agile implementation What Gretchen did for her PhD study - measured the behaviours of leaders of business units and the presence of the four agile routines Typical leader behaviours Gretchen found in her research  What Gretchen would like to research in the future - how culture develops these four agile routines How leaders influence business culture and why it's key they understand their impact The difference between leaders and teams in the USA and Australia Regional cultures in the USA How our nationalities and backgrounds impact our ability to lead effectively The teams Gretchen has worked with in Australia are all multi-cultural Google Aristotle Project - learning about psychological safety Gretchen's tips to leaders and teams to demonstrate or give psychological safety Making the time to reflect on yourself as a leader Sometimes you have to let people go if you want your culture to change Gretchen's upcoming work - chairing the board of Bridges to Prosperity Habits Gretchen has to ensure she remains a high performer - no caffeine, working out, 8 hours' sleep a night and regularly playing golf One piece of advice Gretchen gives to her clients that she needs to take on board herself Useful links: Gretchen Gagel on LinkedIn - https://www.linkedin.com/in/gretchen-gagel/  Greatness Consulting Website - http://greatnessconsulting.com  People Leaders Quick Links: People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook- https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram- https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

Do you ever feel a little stuck or that you lack focus when at work?  Working inside, whether you're stuck in an office or a warehouse or at home, means your brain has ‘less space' to think.  The challenge for most people is not having enough space in between their meetings or between their thoughts to allow their creative juices to flow and allow something better to come to them. So it's a good idea to look outside the window every now and then because it actually allows the brain to become a little bit more expansive when it sees space.  So in this episode we're taking a look at how to transition and a four-step framework you can use that we're calling The Anatomy of Change.  Episode highlights:  Working inside all day means your brain doesn't have the space it needs to keep the creative juices flowing To be your best you need to learn to recalibrate and rebalance as you transition throughout the day from desk, to meeting, and back again One of the biggest problems is that most people want to change one thing in their lives - it doesn't work that way To change some aspect of your life, you yourself have to think and respond differently The framework we use in any situation or event in our lives Accept that there will always be something you can't control How do these situations make you feel? Sad? Disappointed? Unappreciated? You control the way you think and feel - what's an alternative feeling that will leave you feeling empowered rather than victimised?  Your response and actions to things determine your results How we used this framework for a flight we missed The importance of positive thinking - it will affect your energy if you continue to think like the victim Useful Links: info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

In this episode, we explore an issue that one of our podcast listeners is facing, but it's a common problem in any high-performing team: dealing with difficult people.  Hands up, do you have a difficult colleague or somebody in your team that could be considered difficult?  In the case of our podcast listener, they felt their colleague has high IQ but very low EQ. So we're going to give you a few ideas on how you might deal with someone who, in your eyes, has a difficult personality.  Episode highlights:  Knowing how to deal with colleagues who have difficult personalities can be a common problem What makes a difficult personality? Sometimes high IQ but low EQ Leaning to change behaviour - anybody can learn a new behaviour People don't like change so don't force them to change What's the benefit for people to change the way they behave at work?  As a people leader, it's your duty to ensure the best environment for people to perform to their absolute best Managing your response to difficult behaviour The importance of not ignoring difficult behaviour - you won't grow and neither will they Start by improving the quality of your conversations Follow the SBIN method - situation, behaviour, impact, next step Be specific and ask what they think about the facts you present Dealing with a difficult personality can significantly drain your mental and emotional energy Change the way you think about that person - perhaps they are just different Get some 360 feedback using the LSI tool Check in with yourself first and take action Useful links: info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

We have been getting a lot of feedback from leaders who feel they don't have a good relationship with their stakeholders. So in this episode, we're taking a look at a few strategies and approaches that can help you improve your relationships for better business success.  Episode highlights:  Defining a stakeholder - an individual or group of people who have something to win or lose by you being successful or failing in business The common issues for leaders and stakeholders - many people think they have a good relationship but actually don't  The difference between having a good casual, social relationship and a healthy overall relationship: specific feedback Main areas of value to a stakeholder - responsiveness, reputation and performance  Lifting perspective and seeing the bigger picture - brainstorm who your stakeholders are Your team members are your biggest stakeholders A downloadable template to help you brainstorm Who are your stakeholders? What are their biggest concerns and what can you do to support them? What do you want from them? How important are they to you? Success quote from Warren Buffet in ‘The Third Door'  How well do they currently support you? Taking action - asking for feedback and adding value Useful links: info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders   See omnystudio.com/listener for privacy information.

Recently we chatted with Sandra Hannah on the People Leaders Podcast. Sandra is a customer operations manager at City West Water and a participant in a 9-month leadership program we ran in 2018. Sandra used our High-Performing Team Indicator (HPTI) with her team and told us, “I used the High-Performing Team tool because I wanted to find out exactly how my team felt. You can question your team, but there are some people who sit back and don't say anything but really want to. “Quieter team members sometimes have the best suggestions but they don't want to put themselves forward in team meetings, so the High-Performing Team Assessment Tool is great for them as individuals.” Sandra also shared that the results of the tool stimulated valuable discussion amongst the team members. She said that hearing each other's point of view gave them a better understanding of they dynamic of the team. The discussion was so productive that their one hour team debrief turned into a two hour session. “The High-Performing Team Assessment Tool was set out well and was easy for people to follow. People have different learning styles, but everybody was able to participate and give their own opinion.” And if you want to find out what your team really thinks, you access our new online version of the High-Performing Team Indicator tool here. Points covered in this episode: What attracted Sandra to the High-Performing Team Indicator - it gave her and everybody on her team the opportunity to express their thoughts on what needed to be changed How Sandra administered the tool Insights Sandra gained from her team after the assessment - two teams that stood out Using the tool to focus discussion as a team to move forward What Sandra liked about the tool - easy for people to follow and split into good sections Why the tool is especially useful for the quieter members of the team Sandra's advice for other people leaders using the tool How Sandra would feel about being rated by her team Useful links: info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders Sandra Hannah on LinkedIn - https://www.linkedin.com/in/sandra-hannah-73923084/https://www.linkedin.com/in/sandra-hannah-73923084/ City West Water Website - https://www.citywestwater.com.au/ High-Performing Team Indicator - https://peopleleaders.com.au/high-performing-team-indicator/ See omnystudio.com/listener for privacy information.

When a business goes through a period of change, good or bad, it can be unsettling for its employees. That's where people leaders are important; knowing how to deal with change and having the skills to react the right way can help a team move forward. In this episode, we chat to Virginia Thompson about how employees can connect strategy and purpose and learn to live with ambiguity and uncertainty. Virginia is director and co-founder of Human Priority and a specialist member of the People Leaders team. She has worked in corporate facilitation, consultation and executive coaching for the last 15 years. We know her as a master coach and someone who has the ability to manage a large scale change, having worked with Virginia on a number of large transformational programs. Episode Highlights: What Virginia does and why she loves it Why executive coaching is so important - allows people leaders the chance to take time out to reflect on what's important We all play multiple roles so it's key we remember our goals and what needs to be done to achieve them The many reasons executives go to coaching sessions A common theme in both individual and group coaching sessions - underestimating the amount of effort required to make a change Virginia's tips for coaching executives through change Humans tend to be uncomfortable with change Acknowledging How people leaders can tell their team about change and what they need to do Tools and skills people leaders needs to navigate change - observing, listening, asking questions Opportunities for people leaders to manage change How to set your team up for success - understand how change affects you and your team and put it into perspective Often people don't mind change but don't like being changed Virginia's best piece of advice for a people leader going through change - living in ambiguity and having skills and strategies to help others through that Knowing how to drop back into learner mode Don't be afraid to use emotional language - it's validating as a leader Useful Links: info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders Human Priority Website - http://www.humanpriority.com.au/content/view/16/30 Virginia Thompson on LinkedIn - https://www.linkedin.com/in/virginia-thompson-5647147/  See omnystudio.com/listener for privacy information.

As a business owner or people leader, your job is to make a change to the lives of your customers and clients. But what about making a change to your local community? Even the smallest changes can have the biggest impact, and can really boost your company's success. In this episode we chat to Carrie Harris, president of Aspire Worldwide. Her team builds customised Give Back programs and teaches businesses how to increase their success using their resources to make a positive change, both near and far. Aspire Worldwide gives back by contributing a portion of all their profits to Operation Underground Railroad, whose mission is to rescue children from sex slavery. Over the years, Carrie has created programs including the Caring Kids Program and Family Preservation of Utah, which addressed social needs in her own community. Currently, she's working with The American Campus helping individuals from third world countries receive an education and leadership and entrepreneur skills to strengthen their communities and country. Episode Highlights: What Carrie does and her career background What a Give Back Program is and why businesses have them An example of a business that builds beds for children who have never slept in a bed - team competitions to see who can make the most beds Involving as many people in your business as you can - promoting a good business culture and positive work environment The process for a small company - think about causes that you're passionate about and look at the needs of that cause Looking at both ROIs - return on investment and return on impact How Carrie helps businesses - Live To Give program Creating a service-centered culture Obstacles for people leaders that might stop them from giving back - they want to make a difference but don't know where to start because it's so overwhelming There are needs in every community and businesses are the answer Free 15 minute consultation with no obligation with Aspire Worldwide Inc Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders   Carrie Harris on LinkedIn - https://www.linkedin.com/in/carrie-harris-mba-331b1659/ Aspire Worldwide Inc Website - https://aspireworldwideinc.com/ See omnystudio.com/listener for privacy information.

Does trust in business need to be difficult? In this episode, Richard Nedov shares his simple secrets to building successful relationships in business, based on trust, transparency, and leadership commitment.   Richard is an experienced senior executive and director, with strong knowledge of the energy, renewables, and logistics industries, and a proven track record in business turnaround. He is currently a non-executive director and leadership consultant. He also works with Indigenous Land Corporation and Indigenous Business Australia on their increased focus around commercialisation and producing greater benefits for the indigenous estate. We worked with Richard on a leadership programme a couple of years ago and saw first hand his ability to bring high level strategy down to a day-to-day operational level. He has now joined our team at People Leaders as a consultant and facilitator. Episode Highlights: Richard's role in People Leaders The work Richard does with the Indigenous Land Corporation and Indigenous Business Australia - focusing on commercialisation and benefitting the Indigenous estate Richard's mantra - to keep things simple Insights into what Richard thinks makes a successful alliance and joint venture One of the hardest things in business is for people to trust Trust starts from the top with leadership Richard's approach to building relationships - trust and transparency A story about handling difficult relationships Having the courage to ask for feedback Building credibility to build trust How to challenge and support your team Richard's approach to asking his team questions rather than provide answers The importance of being approachable as a team leader but remembering there is a slight difference between you One piece of advice for people who are moving into a leadership position - ask yourself if it's really want you want to do How Richard keeps on top of his health and wellbeing - daily exercise Useful Links: info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders Richard Nedov LinkedIn - https://www.linkedin.com/in/richard-nedov-96088435 See omnystudio.com/listener for privacy information.

When we talk about people leadership, we're also talking about leading yourself through your career and in areas of influence. No one knows this better than Vicki Bryce, Engagement Advisor for Melbourne Water. Prior to that, she worked as Office Manager to the Managing Director, a position she held and redefined for four years. We think there's a lot to learn from Vicki, when it comes to the role of the Executive Assistants and Office Managers. In this episode, we chat about the challenges of being an Executive Assistant (EA), transferable skills needed, and how to ensure you deliver your own personal brand as well as the Managing Director's. Episode Highlights: Going from retail to Executive Assistant - transferring her skills to work at ASX level and then for BBDO, the largest marketing company in Australia How to succeed as an Executive Assistant - know what's happening in the organisation, be involved and be customer and stakeholder-focused Being curious and thirsty for more knowledge of the business world and people in general Being the eyes and ears to the company - the admin and strategic sides of being an EA Benefits for Managing Directors of having an EA who is more strategic Building a trusting relationship with the MD Objectives Vicki puts in her Performance Development Report that she knows are going to enhance her work with the MD Working with other Executive Assistants in the organisation Use your air time well - knowing when to speak up and when to keep it for later Giving feedback on behalf of the Managing Director - remember to deliver your own personal brand as well as the brand of the MD Vicki's daily activities - ‘temperature check' across the organisation Being the bridge to the MD Moving into an Engagement Advisor role Useful Links: info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders Vicki Bryce LinkedIn - https://www.linkedin.com/in/vicki-bryce-maicd-6444a087/?originalSubdomain=uk Melbourne Water Website - http://www.melbournewater.com.au/ See omnystudio.com/listener for privacy information.

One of our most popular downloads for people leaders is the High Performing Team Assessment Tool. We developed it to give managers a practical way to have open and honest discussions with their team. In this episode we chat to Jayden Cardinal, a user of the tool, about his experience. While it's designed to help leaders better understand their team, he tells us it has just as many personal benefits for the individual too. Episode Highlights: A brief background of the High Performing Team Tool, what it is and who it's designed for Jayden's role in the company How the High-Performing Team Tool was used in the meeting Jayden's recommendation for how to divide the groups - the pros and cons of random selection How Jayden and his team used the tool - discussing scores given and why and coming together as team to agree on a final score The outcome of the tool for Jayden and his team The personal benefits the tool has had for Jayden and what has changed since completing the assessment Discussing the alignment between people and the managing director and building a better business culture Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

When we do our Myers-Briggs Type Indicator (MBTI) workshops with people, we're often asked how team members can be the same type but be so different in so many areas, and vice versa. Not everything can be explained using the Myers-Briggs framework, but the answer is: they may have a different MBTI Step II result. There's a lot of depth to the MBTI and that's what we love about it. A lot of our people in our community have done Myers-Briggs Step I so we're going to look at taking it to the next level and look at Step II so you can better understand the depth and breadth of your personality as well as your team members' personalities. Episode Highlights: A basic understanding of what the Myers-Briggs Type Indicator Step II can reveal Knowing the real you - learning more about yourself Using Step II for personal and professional development Introversion vs extraversion in different areas of our personalities The way we connect with others How open we are to communicating feelings and thoughts Understanding the breadth and depth of our relationships The ways we communicate, socialise and learn Levels and kind of energy we have for different personalities Free template for people leaders Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

Do you have what it takes to be a good people leader? We've thought long and hard about what makes good leadership. We've narrowed it down to what we believe are the top three skills based on our experience working with people leaders over the years. They are feedback, coaching and delegation. In this episode, we discuss the models we use for each skill, and the benefits of each skill for you as a people leader, and your team. Episode Highlights: Top three skills - feedback, coaching and delegation Feedback - giving and recieving it Balancing feedback with positive comments Using the SBIN model for feedback Coaching - following the 80/20 rule Encouraging your team to find their own solutions How to use the GROW model for coaching conversations Delegation - the benefits for you and your team Showing your team that you trust them and earning their trust in return Using the CROW model for delegating tasks Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

We all know what makes a good people leader, but have you ever thought about what people leaders might do that could hinder their leadership skills Geoff McDonald, a speaker, author and prolific writer, speaks to us in this podcast about the common mistakes managers make too often. The journey for Geoff began with a degree in architecture. He has also owned his own website design business, a coaching business, and presented training programs.  Nowadays, he concentrates on speaking at conferences and events, and helps other people finish their goals through, Project Done, a guided program that helps people implement projects in their business. Geoff has also written 8 books over the years, the latest being ‘Disruptive Leadership', which takes a deeper look at the ongoing “leadership crisis”. Episode Highlights: Geoff's book wrappers - reviews of leadership books 3 books Geoff recommends for leadership - ‘On Becoming A Leader' by Warren Bennis, ‘The End Of Leadership' by Barbara Kellerman and ‘The Leadership Challenge' by Kouzes & Posner Key themes in the leadership space New leadership issues - gender, team environment, millennials Moving away from male dominated leadership Why building a good team environment is so crucial Learning to embrace millennials One characteristic every people leader should possess The most common mistake Geoff thinks people leaders make too often - talking too much Geoff's tips for making the most of reading books that will help you progress as a people leader - read on public transport, at a coffee shop, always carry a book with you About Project Done - why Geoff started the business Why working in a team produces better results than working as an individual Useful Links: info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders  Useful Links:  Geoff McDonald LinkedIn - https://www.linkedin.com/in/geoffmcdonald/?originalSubdomain=au Geoff McDonald Website - https://geoffmcdonald.com/ Project Done Website - https://projectdone.com.au/ See omnystudio.com/listener for privacy information.

Today's topic of choice is one we have found people leaders really struggle with, and can really open up so many opportunities for them: delegation. In coaching or workshops, we often hear managers say, "Yes, but I'm so busy, surely I can't push any more work down on to the people that report to me." Our answer is simply, “Ask, you might be surprised by the response”. If it's the right kind of work and is something your team is interested in or think it may help with their growth and development, they'll likely say yes. Rarely do people say no, so managers shouldn't use that as an excuse. It's important not to assume, especially as a people leader, because there are so many benefits of delegating.  Topics covered in this episode:  The main reason managers don't delegate - fear and a lack of trust Leading rather than managing - delegating tasks for development opportunities Accountability vs responsibility - understanding the difference when delegating The dos and don'ts - knowing which tasks are OK to delegate to others and which tasks should be always done by you How to decide what to delegate and who to assign the task to The 5 questions to ask when preparing to delegate: a suitability index Using our delegating template Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

As the year draws to a close, we're reflecting on the strategies and habits of the most effective managers and people leaders we have come across. We've worked with hundreds of people over the last year, so we've gathered a lot of insights into the most effective management and leadership skills in action. Today we're going to share these with you so you can be the best people leader. Episode highlights: Making your wellbeing a priority - develop habits that promote solid mental, emotional and physical health Ways to develop your mental, emotional and physical health Focusing on your strengths and playing to those Using meetings and catch-ups to keep things fresh but consistent Investing in your skills - listen to podcasts, read books, attend conferences Harvard Business Review and Google team-based studies and results Developing your team - supporting them, listening to each other and creating a trusting environment What motivates team effectiveness? Useful Links:  info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

For some, being a perfectionist is seen as a good thing. For others, it's a bad trait to have. We all have some understanding of what it means to be a perfectionist, but there's more to it than meets the eye. Perfectionism is on our radar because we're seeing a lot of it when it comes to people management and the impact it has on those with a tendency to strive for perfection and their ability to manage others. In this episode, we chat about what perfectionism actually means and what you can do to alter your behaviour to lead a happier, balanced life. Episode Highlights: Defining perfectionism People management and perfectionism - leading tasks instead of people What drives a perfectionist's behaviour? The fear of failure Characteristic checklist: 10 key traits of a perfectionist It's not all bad - the benefits of being a perfectionist What you can do to work on yourself and your relationships Activity - separating satisfaction from perfection Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

We're big believers in the Myers-Briggs Type Indicator (MBTI) and its benefits for the corporate world. But we also love using the Enneagram, and have done for over 20 years. A dynamic personality system, the Enneagram describes nine fundamentally different ways of operating in the world. It reveals how our patterns of attention and focus create our core beliefs, our preoccupations, our behaviours, and our personalities. While it's not as widespread as Myers-Briggs, there are many benefits from discovering more about not only your team, but yourself, too using the Enneagram. Episode Highlights: The benefits of the Enneagram A basic history of the personality indicator A look into each of the nine different personality types - the pros and cons A team-building activity to try Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

This post is about one of the most impactful behavioural models we've come across in the last 18 years. It's called ‘above the line and below the line' where the line represents choice. We can choose to operate either above the line or below it. If it sounds simple, that's because it is. But in its simplicity, lies its strength, One of the reasons this tool is so impactful is that it brings values to life in a tangible way. For the teams we've worked with, it's absolutely galvanised the language they operate in and really brought their values to life. We're going to explore the original model here but also how you can adapt it and bring it to life for your own needs. Episode Highlights: How it works and who it's for Above the line thinking Below the line thinking Above the line feeling Below the line feeling Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

We've been using the success wheel for many years, and every time we use it with a leadership client or team we get great feedback and they get great results. The beauty of this activity is that it's ridiculously simple and yet super effective. In this post we're going to share why and how we use the success wheel – and why it brings such successful results. Episode Highlights: What is the success wheel? The personal success wheel The team success wheel Success wheel for a leader Why is this tool so effective? Success wheel tips and uses Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

At People Leaders, we're always happy to hear from our readers and listeners. But today, we're getting really interactive. If there are things you really want and you're willing to try and make them happen, we want you to get in touch and tell us all about it. Why? Well, what we really want is to put all our knowledge and experience, tools and resources at your fingertips to help you get what you really want. There are just five simple steps to this process and, if you take us up on the offer, the result for you promises to be an absolute game changer. Here's how it works. Episode Highlights: #1- Get clear about what you want #2 - How will I know when I've achieved it? #3 - How will it feel? #4 - Practise that feeling state #5 - Get in touch with us Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

Many of our coaching clients ask us for book recommendations, especially about the leadership journey. The Four Agreements by Don Miguel Ruiz is probably the book that we recommend most often - and it's one of our all-time favourites. It's powerful, profound, and gives you a framework to operate at your best. So we thought we'd talk about what the Four Agreements are and give you some examples of how you can apply them in your teams, as a people leader, and even just in everyday life. Episode Highlights: A background on the origins of The Four Agreements Agreement #1: Be impeccable with your word Agreement #2: Don't take anything personally Agreement #3: Don't make assumptions Agreement #4: Always do your best Why you should also be impeccable with your thoughts Practical ways to put the four agreements into action How to use the agreements to boost your self-awareness and create change Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

You may remember from recent pods and posts that we went on holiday to Vanuatu to do some business planning. Since we were discussing people and leadership, we thought we'd chat with a very special someone we met while we were there – Chief Sam. Chief Sam is an actual Chief of Futuna, a small island in the south of Vanuatu with around 300 people living across four villages. Because we're always fascinated to learn how different types of leaders work, we were excited to hear all about his role as Chief, and so we shared some Kava and asked him about the joys, responsibilities and challenges of his position. Episode Highlights: How Chiefs are appointed How Chiefs learn about their role and responsibilities How a Chief knows when he's doing a good job What kind of problems and community matters a Chief has to solve How Chiefs develop and maintain respect The most difficult thing about the role What Sam likes most about being a Chief How the Chief's Council brings village Chiefs together What Chief Sam sees as the most important thing about his leadership role Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

In many of our workshops lately, energy, or rather the lack of it, has been a big issue. In this podcast, we share our top five energy boosting tips. They're all super easy and there's not a piece of gym equipment in sight! As a people leader, you really do need to be at your best if you're expecting the best from your team. And to be as effective as you can be, you need to be optimised mentally, physically, and emotionally. If you can get all of these areas humming along - or even just improve them all a little bit – you'll have more vitality, more strength and you'll be able to act more effectively in your role. Here's a countdown of our favourite energy boosters from five to one. Episode Highlights: Drink hot water and lemon first thing Tip: If you're prone to laziness, make it at night and top up with hot water in the morning. Do something of service for someone Tip: Do this earlier on in the day. If you can set your morning up right, then you're building momentum for a successful and rewarding day. Take three to five deep diaphragmatic breaths Tip: Take three deep breaths before going into a meeting or stressful environment. It acts like a pattern interrupt, clearing the head and circulating oxygen throughout the body and brain. Play your favourite song Tip: Try incorporating this with your morning hot water and lemon - but be careful not to spill! Early to bed, early to rise Find the energy boosters that work for you Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

Today, as part of our leadership series, we're sitting down with David Ryan, managing director of City West Water, a government owned retail water company, to hear his thoughts on leadership and running a large organisation. The background is that People Leaders ran a six-month leadership programme for David's team at City West Water in Melbourne. Based on the feedback and the shift in behaviour we've seen, it's been very successful. David explains: “Leadership is a journey of continuous improvement. You don't ever arrive at the destination and that's one of the things I love about it. You also have this huge capacity to make a difference, and I love that too. In our field, it's about water and essential services for the community, but seeing my people grow, as much as anything, is the bit I love most.” David added that it's this bit that provides the most challenges too, because the influence you have is so much through others.  Episode Highlights:  Trust earning behaviour Creating the right environment Having difficult conversations The importance of well-being  The one characteristic every people leader should have Advice for someone stepping into a people leader role for the first time Giving and receiving feedback  Important practical strategy  Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

The High Performing Team Assessment Tool (HPT) is one of our most downloaded resources. It's so popular because it's simple to use and benchmarks your team across eight critical areas, enabling you to easily measure improvements over time. At People Leaders, we're also all about continuous improvement. That's why we've revamped the HPT in line with feedback received and our own new learnings. In this podcast, we talk you through the tool and changes we've made to it, explaining why it's so valuable in helping you improve team performance. Episode Highlights: What is the HPT? The eight dimensions of a high performing team Why update the high performing team tool and what's new and improved? What can the team do with information from the assessment? Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

We recently went on holiday with the extended family to Vanuatu and it was fascinating to observe how different we all were in our ways of being. For example, some of us were crazy organised with an agenda full of activities. Others were very present, focusing only on what was in front of them in that moment. Inspired by the family dynamics, we decided to look at personality types in this podcast because, as a people leader, understanding the different ways people perceive and organise information, communicate and make decisions is incredibly useful in avoiding problems and improving effective collaboration within a team. Episode Highlights: Extroversion: Focusing on the outside world Introversion: Focus on the inside world Sensing: Focus on basic information Intuition: Focus on interpretation and added meaning Thinking: Decision-making preference Feeling: Decision-making preference Judging: Orientation to the outside world Perceiving: Orientation to the outside world How you can use the MBTI with your team Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders https://expertsonair.fm/mbti-type-skills-managers-people-leaders/ https://peopleleaders.com.au/mbti-type-skills/ See omnystudio.com/listener for privacy information.

When we talk about diversity in the workplace, we usually think in terms of age and gender. But what about the important differences in personalities, communication styles and approaches? All too often, people don't speak up at work because it doesn't feel safe – and the consequences can be far reaching. In this podcast we look at the idea of ‘psychological safety', and how we can create a framework that really honours the differences people bring to a team. Episode Highlight: Psychological safety – what is it and why is it so important? How to establish accountabilities Check whether you need to refocus or establish clearer accountabilities The importance of a team agreement People leaders who embrace diversity and accommodate different styles create a sense of psychological safety when they invite everyone's input in the way that's right for them Everyone learns from each other and they all push each other to success Free your people up to really engage and not be afraid of each other Useful Links:  info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders Useful Links  https://expertsonair.fm/psychological-safety-workplace/ https://peopleleaders.com.au/psychological-safety-workplace/    See omnystudio.com/listener for privacy information.

People talk about team meetings like they're a dirty word, and it's true that without the right preparation they can often feel like a waste of time and energy. Minds wander, focus is lost and before you know it your meeting has missed its mark. Episode Highlights: An effective meeting has a clear purpose Before calling a meeting, think about what you want to get out of it When you're clear on the meeting's purpose, don't forget to share it with participants before the event An effective meeting has the right participants How to prepare an agenda Effective meetings improve focus, collaboration and performance Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

How to motivate my team? It's a common but elusive question that many people leaders struggle with. Your team's drive and desire to perform well is key to their productivity and success. Yet the truth is, you can't really motivate people unless they want to do it themselves. So where does that leave you? In this podcast we discuss four focus areas to consider when thinking about how to motivate your team. Episode Highlights: The importance of asking yourself questions A motivated team starts with a motivated leader When figuring out improvements, it's essential to first clarify what you want to be different Why is motivating my team important to me? Understanding what improved motivation means is essential before you step into discussions with your team. Acknowledgement is a powerful tool in your motivational arsenal – and it's one of the easiest things to give Simple steps to a more motivated and hard-working team Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

Today we're sharing a simple yet powerful model we've been using to help our clients work through the process of change. It's called the Awareness Acceptance Action Model, and it's a framework or continuum with three stages. Moving through each stage will help you experience a different response in any given situation so that you can create real change. Episode Highlights: What is awareness? There can be no change without awareness Different ways to develop awareness How to accept who you are in the moment When we move into action, we gather information that leads us down another path and ultimately through the situation, feeling or event. If we jump into action in a state of resistance or misalignment, it will feel like an uphill struggle. The path of least resistance Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

Recently, we've coached a number of people leaders who've received feedback from their upline managers around the importance of building their personal brand. We thought it would be interesting to talk about how to build your reputation from a perspective of building relationships. Episode Highlights: How to grow stronger relationships across your networks Stakeholder relationships Template activity Focus on relationships with real potential Remember that you can't be everyone's cup of tea Action is the only thing that affects change. Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

When we think of a playbook, we think of a strategy or plan used in a team sport. In this podcast, we're talking about how you can create your own personal playbook. It's a useful tool that helps purposeful leaders focus their efforts when they're going into or have come out of a project or task. It prompts you to address the who, what, where, when and how of your development. Episode Highlights: The importance of knowing your top three priorities It's useful to know what your manager's top three priorities are and if you don't, then why not have the conversation in your one-on-one catch-up? What are the projects you know you need to deliver and what are you doing about them? The trick to measurement is to agree what the measure is and then to be consistent about the tool you're using to measure it. Isolate one of your personality strengths and think about how you could use it more often and more consciously. For example, if you're a ‘connector', who are you connecting with and who are you connecting together? Take the path of least resistance Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

VIf you've been following People Leaders a while, you'll know we're all about optimising your team's performance and effectiveness. We like to explore ways in which we can help you, and we love hearing what leading-edge thinkers have to say. This week, we're looking at the work of organisational health expert Patrick Lencioni and the ideas raised in his book ‘The Five Dysfunctions of a Team - A Leadership Fable'. Episode Highlights: The five basic dysfunctions that teams commonly struggle with The causes of these dysfunctions e.g. confusion, misunderstanding, negative morale and can impact entire organisations Lencioni believes teamwork starts with trust - and the way to build trust is to come from a place of vulnerability. Fear of conflict If you recognise these patterns within your team, it might come as a relief to know they're universal and can be overcome. Remember, they're all connected and the key is to start by building a strong foundation of trust. Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

Values are at our very core. They guide our behaviour and what we stand for. But how often do we really focus on them? We recently re-read The Power of Full Engagement (see below for details), and it reconfirmed to us just how important values are. The message we're sharing today in this post and podcast, is that living your values is the key to being your best self, and the route to higher performance and effectiveness. The Values Based Personal Development Plan is a seven step process that becomes a tool to guide you, like a compass, with discovery and direction. Episode Highlights: ‘Living your values' is about defining what's important to you and focusing on those things. The Values Sort Card Tool The four stage process to evaluating your values Clarifying your purpose and what's really important? What life enriching, energy enhancing practices can you do? The importance of holding yourself accountable The impact you have on others Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

Performance conversations are extremely important in your job as a manager. A fundamental part of your role is giving feedback to improve your teams' effectiveness as well as helping each member develop their skills and career. In this podcast we're looking at the four broad performance categories: Underperformers, Average to good performers, High performers and High potential and the things you need to be mindful of when you're discussing with your team members where they sit on the scale. We've developed a simple template to make it easier for you too and it can be used in several different and very useful ways, some of which we discuss below. Episode Highlights: Delving into the 4 broad performance categories When discussing performance, include things like skills, achievements and strengths and to what degree each person is performing as per expectations Discuss as a team for all round agreement, clarity and setting expectations And remember the 80/20 rule and be mindful of where you're putting your energy, time and attention. Don't labour over minor issues. Focus instead on those that are likely to yield a result if they are fixed. How to have a discussion with the underperformers Why performance conversations is an art and a science Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

These days a lot of people, particularly high performers and senior leaders, enjoy the benefits that coaching and mentoring provide. This podcast and post looks at a resource we offer our clients that delivers a framework to help mentors and coaches direct session discussions. Though you don't have to follow it to the word, just having these questions in your back pocket, and following the structure loosely, gives you a pathway and will really help you make the most of your time together. Let's dive in. Episode Highlights: What's happened since our last session? What are the questions you need to be asking? Remember that people have mentors for different reasons, perhaps for help developing relationships or progressing their career. What are you working on? How can I help? What's next? Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

At the beginning of the year, our clients all share a keen interest in putting their plans into place, identifying objectives and rolling out the strategic plan. One of the key steps in this strategic planning process is a stakeholder analysis. We're going to step you through a very simple - yet very effective - customer/stakeholder engagement plan.  Episode Highlights: Who are your stakeholders? Identify individual external stakeholders Identify the stakeholder's role Identify the stakeholder's impact on your business, project or endeavour Describe the type of relationship you currently have with the stakeholder Building external stakeholder relationships Building internal stakeholder relationships Take an interest in your stakeholder's success, and they'll take an interest in yours Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

In our last podcast, we introduced you to the idea of team-based planning and its many benefits. To recap, it's an activity most commonly carried out at the beginning of the year (or whenever a refresh is required), and it's guaranteed to bring clarity, focus and direction to your team. Team-based planning gets everyone on board, aligned and invested not only in the outcome, but the journey too. Episode Highlights: 10 key steps to help you with this valuable planning process Step One - Situation Analysis. A situation analysis provides context so that everyone starts the planning process on the same page. To start creating the plan, we recommend the tried and tested SWOT Analysis method which asks the question... Step Three - Stakeholder Analysis Step Four - Team Purpose Step Five - Team Values Step Six - Setting Objectives Step Seven – Resources and Support Step Eight – Shoring up the Plan Step Nine - Creating a Timeline Step Ten – Keeping the Plan Alive Getting your team involved in the planning process, with everyone contributing and on board, is a skill that every people leader would do well to master. Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

Team-based planning is something we work on with our clients at the beginning and end of the year as a top and tail activity. But what exactly is team-based planning? Who's involved? And what are the benefits? Episode Highlights: What is team-based planning? What are the benefits of team-based planning? How long should planning take? Who's involved in team-based planning? When do you carry out team-based planning? What do you need to start planning? What's the difference between team building and team-based planning? Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

‘Executive presence'. We hear the term a lot, particularly in leadership circles. But what exactly is executive presence? And how does one develop it? At People Leaders, we refer to those with executive presence as having an authentic, confident and poised sense of self that makes a positive impression. In this post (and this podcast) we've boiled down the concept into three key areas of expression: How you look, How you speak and How you act. Episode Highlights: 3 Keys to Master the Simple But Elusive Art of Executive Presence. ‘Executive presence'. We hear the term a lot, particularly in leadership circles. But what exactly is executive presence? And how does one develop it? How you look – You CAN judge a book by its cover How you speak – your voice reflects how you feel and think How your tone of voice, pace and language can influence your Executive Presence How you act – It's not just what you say, it's how you say it The importance of body language for executive presence. Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.

Working well in a team can often be the difference between project failure and success. One way to increase team cohesion is to develop a team charter that details how the team will work together to get the best result. This simple yet instrumental document encourages members to discuss and agree on how best to coordinate efforts towards their shared goal. It sets out expectations for behaviour and provides a framework for how the team will operate. To get your new team off on the right foot, or to reinvigorate an established one, developing a team charter is an ideal way to gain agreement and ensure everyone is on the same page. Episode Highlights: What is a Team Charter? How to develop your Team Charter How to use your Team Charter Some real life examples of Team Charter statements Creating a team charter is about bringing the team together and having everyone participate in the process. A well-written team charter will provide clarity and enhance communication and collaboration. By building alignment of values and expectations within the team, it will help you pave the way to deliver better results faster. Useful Links info@peopleleaders.com.au People Leaders Website - https://peopleleaders.com.au/ People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0 Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/ Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/ People Leaders Facebook - https://www.facebook.com/PeopleLeaders/ People Leaders Twitter - https://twitter.com/PeopleLeaders People Leaders Instagram - https://www.instagram.com/people.leaders See omnystudio.com/listener for privacy information.