Podcasts about Speak up

Mon Laferte and Francisca Valenzuela are both Chilean singer-songwriters using their platforms to draw attention to important issues while creating meaningful change. From Mon walking a red carpet in 2019 at the Latin Grammys, bare-breasted, with words calling out femicide, to Francisca’s founding of Ruidosafest, the all-Latina music festival and research platform, the two women are working hard to change the game. In today’s episode of Latino USA, we speak to both of them about feminism, their music, and how the ghosts of Chile’s musical past guide them to keep pushing for change. Latino USA is the longest-running news and culture radio program in the U.S., centering Latino stories and hosted by Pulitzer Prize-winning journalist Maria Hinojosa. Follow the show to get every episode. Want to support our independent journalism? Join Futuro+ for exclusive episodes, sneak peeks and behind-the-scenes chisme on Latino USA and all our podcasts. Follow us on TikTok and YouTube. Subscribe to our newsletter. See omnystudio.com/listener for privacy information.

Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveYour technicians got more productive in 2025. Your labor rate went up. Your parts margins improved. So why is the average shop owner keeping almost exactly the same percentage of every dollar as they did the year before?The answer is hiding in your effective labor rate — and most shop owners haven't looked at it once.In this episode, Hunt Demarest breaks down the headline findings from Paar Melis & Associates' 2026 Auto Shop Benchmark Report — the largest study of its kind, built from more than 200 real shop locations across the country. From average repair order trends to technician productivity, overhead creep, benefits adoption, pay structure breakdowns, shop management software rankings, and the labor rate shame list nobody wants to be on, this is the financial state-of-the-industry episode you didn't know you needed. And it's only Part One.What You'll Learn(00:00) Intro — the 2026 Benchmark Report is live and how to get your free copy(03:16) Who made this report possible — methodology, participation, and what Paar Melis clients get that nobody else does(05:30) How to read benchmark numbers without misleading yourself — context, outliers, and the ARO trap(13:15) Sales are up 10-11% — but how much of that is real production vs. a labor rate increase you already gave yourself?(16:20) Productivity jumped from 47% to 55% — so why didn't net profit follow?(18:30) Effective labor rate: the silent margin killer hiding in plain sight in 2025(27:30) Benefits adoption hits an all-time high: 73% of shops now offer health insurance(29:30) Retirement plans, tool reimbursement, Trump Accounts, and the fringe benefits arms race(30:45) Four-day work weeks and non-cash comp — how shops are winning the talent war without raising base pay(34:30) Good management makes money, not good pay plans(36:30) 83% of shops are doing digital vehicle inspections — Hunt thought it would be closer to 100%(37:30) Shop management software rankings: Tekmetric at 56%, Mitchell likely on the way out, Shopware and Protractor tied for third(40:30) The labor rate shame list — 11% of shops haven't raised their rate in 18 months or moreIf you're ready to stop guessing where your numbers stand, start benchmarking against 200+ real shops across the country, and finally understand why doing more work doesn't always mean making more money — this episode is essential listening.Get the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Thanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

How often do you finally realize what you want to say hours, days, months, or even years after a misunderstanding or disagreement? Some people need time to process, but it's easy to think you've missed your chance once the moment has passed. Learning how to have hard conversations has changed my life more than almost anything else, and I've noticed a rule many of us follow without ever questioning it: after enough time passes, you're no longer allowed to bring something up. In this episode, I'm unpacking where that rule came from, who it benefits, and the rule I've replaced it with so more women can stop carrying unresolved hurt alone and start saying what they need to say. Here's what I cover:How so many of the rules we live by were just made up and never questionedWhat I call a “crockpot brain” and why some people need more time to respondTwo questions to help you decide if something still needs to be addressedThe steps to starting a hard conversation, no matter how much time has passedA conversation that allowed me to resolve my hurt after carrying it for four yearsJoin me LIVE for a free workshop on June 11 at 9am PT or June 24th at 1pm PT. Register for Speak Up here: sarafisk.coach/voiceFind Sara here:sarafisk.coachpages.sarafisk.coach/difficultconversationsinstagram.com/sarafiskcoachfacebook.com/SaraFiskCoachingtiktok.com/@sarafiskcoachyoutube.com/@sarafiskcoaching1333

Fan Mail: Tell Wendy how you're saying yes to yourself!Join Wendy for her dreamy Summer Solstice White Party on Saturday June 20, 2026 —an al fresco evening of delicious food, intention-setting, and celebration at the Phineas Wright House. Wear white, gather at the long table in the field, and toast to the season ahead. Save you seat here: phineaswrighthouse.com/the-shop/p/summer-solstice-white-partyIn this episode, Wendy sits down with Lynn Harris, founder of Gold Comedy and an industry veteran who's spent her career at the intersection of entertainment and social change. After 5 years of eldercare and other demands, Lynn is saying yes to herself again by setting boundaries, scheduling creative projects, and pursuing her own work.They explore:How comedy works as a delivery system for challenging conversations and cultural shiftWhy the specificity of storytelling creates unexpected connection across differenceWhat it means to set boundaries and reclaim your creative life after burnoutLynn talks about the social contract of comedy and when you attend a show, you're required to listen to someone, even if they don't look like you or share your background. That simple act normalizes different perspectives and creates the possibility for cultural change. She's built Gold Comedy to help women and underrepresented voices succeed in comedy and entertainment, because the industry hasn't evolved enough since the 90s. Her insight is clear: it's not that women need to speak up more. It's that people need to listen.Connect with Lynn:GoldComedy.comDiscount Code Coming Soon!Youtube.com/GoldComedyInstagram: instagram.com/goldcomedyReferenced in this Episode:Boundary Boss by Terri Cole: amazon.com/dp/1683647688?tag=syty-20A Course in Miracles Links:amazon.com/Course-Miracles-Combined-Quality/dp/1883360242?tag=syty-20marianne.com/acim/apps.apple.com/us/app/acim-remind/id737568020________________________________________________________________________________________Connect with Wendy:LinkedinInstagram: @wendy.harropFacebook: Phineas Wright HouseWebsite: Phineas Wright House PWH Farm StaysPWH Curated Experience and TravelInterested in being a guest on the show? Send your pitch to podcast@phineaswrighthouse.comPodcast Production By Shannon Warner of Resonant Collective Want to start your own podcast? Let's chat!If this episode resonated, follow Say YES to Yourself! and leave a  5-star review. It helps more women in midlife discover the tools, stories, and community that make saying YES not only possible, but powerful.

Thanks to our Partners, Pico Technology, and AutelWatch Full Video EpisodeIn this episode, Matt Fanslow continues the conversation around game theory and economics in the automotive repair industry, focusing on one of the biggest invisible forces affecting customer trust: information asymmetry.Auto repair is a credence good service, meaning most customers cannot fully judge the quality of the work before, during, or even after the repair. A grinding brake noise may disappear after a $200 backyard brake job or a $500 professional repair, but the customer may not be able to tell whether the work was safe, complete, or performed to a professional standard. That gap between what the shop knows and what the customer can reasonably know creates distrust by default.Matt connects this to economist George Akerlof's “Market for Lemons,” originally applied to the used-car market, and explains how the same logic applies directly to auto repair. When customers cannot reliably distinguish quality from poor work, lower-quality providers can drag down trust in the entire market.The episode then turns toward solutions: better documentation, digital vehicle inspections, before-and-after photos or videos, service information references, and clearer explanations that help narrow the information gap without trying to turn every customer into a technician. The goal is not to overwhelm customers with technical data. The goal is to give them enough context to understand what was found, why it matters, and why the repair has value.Matt also discusses how YouTube, forums, and large language models can complicate trust by giving customers information that may be incomplete, misunderstood, or flat-out wrong. Shops now have to compete not just with other shops, but with customer fear, confirmation bias, and online explanations that may reinforce distrust.Key TopicsInformation asymmetry in automotive repairAuto repair as a credence good serviceWhy customers often distrust repair recommendationsGeorge Akerlof and “The Market for Lemons”How poor-quality providers affect trust in good shopsThe role of digital vehicle inspectionsBefore-and-after documentation as trust-buildingUsing service information to demonstrate valueThe impact of YouTube, forums, and AI tools on customer expectationsWhy economic and game theory language matters in shop managementEpisode HighlightsMatt explains that customers often cannot tell the difference between a good repair and a poor repair if the obvious symptom goes away. That makes trust harder to earn and easier to lose.He uses the brake job example to show how two repairs can appear identical to a customer even when one is much safer, more complete, and more professional than the other.The “Market for Lemons” idea is used to explain how low-quality or deceptive providers can create distrust that affects the entire profession.The episode stresses that documentation is not just paperwork. Photos, videos, voltage readings, service information, and before-and-after evidence are part of how shops demonstrate value.Matt argues that shops need to use economic and game theory terms because many of the answers to shop problems already exist in those fields. Without the right language, it becomes harder to find or explain the solution.Notable Quote“We're insulating ourselves from a market for lemons.”Practical Takeaways for ShopsUse digital vehicle inspections to show customers what is good, what is bad, and why it matters.Do not assume the customer understands the significance of a test result. Explain the before and after in plain terms.Show comparisons when possible: good versus bad, before versus after, failed versus repaired.Reference manufacturer service information when it helps explain why the job requires certain steps.Recognize that customers may arrive with fear, skepticism, or bad information before you ever speak to them.Trust is not built only by being honest. It is built by making honest work visible and understandable.Thanks to our Partner, Pico TechnologyAre you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Visit PicoAuto.comThanks to our Partner, AutelFrom drivability diagnostics and TPMS service to ADAS and advanced safety systems, Autel helps technicians follow OEM procedures and repair with confidence. Learn more at Autel.comContact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube ChannelThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

In this week's episode, we discuss the mental health needs of people with complex communication support needs (CCN). We speak with Nerida Kho, speech pathologist, and Connor Bryant, counsellor, both from CEQ about what they have learned while supporting the unmet mental health needs of people with CCN. They speak about the challenges of adapting complex concepts, like emotions into multimodal communication systems, and the benefits and outcomes reported by the participants. Speech Pathology Australia acknowledges the Traditional Custodians of lands, seas and waters throughout Australia, and offers our respect to Elders, across all times and places. The Speak Up podcast recognises the central role of yarning and oral storytelling in Aboriginal and Torres Strait Islander culture, how this translates to knowledge translation, and that colonisation has interrupted these practices of Language and knowledge sharing. The Speak Up podcast acknowledges the need for truth-telling and deep listening, the central role that Language plays in connecting Aboriginal and Torres Strait Islander People with Culture, Country, and Community, and the interwoven nature of health, and social and emotional wellbeing. We recognise that the Traditional Owners of the Lands across Australia have been here since time immemorial, and that their sovereignty over this land, was never ceded. Free access to transcripts, as well as a full list of resources and references for this podcast, is available via the SPA Learning Hub (https://learninghub.speechpathologyaustralia.org.au/). You will need to sign in or create an account. For more information, please see our Bio, or for further enquiries, email speakuppodcast@speechpathologyaustralia.org.au Disclaimer: © (2026) The Speech Pathology Association of Australia Limited. All rights reserved. Important Notice, Please read: The views expressed in this presentation and reproduced in these materials are not necessarily the views of, or endorsed by, The Speech Pathology Association of Australia Limited (“the Association”). The Association makes no warranty or representation in relation to the content, currency or accuracy of any of the materials comprised in this recording. The Association expressly disclaims any and all liability (including liability for negligence) in respect of use of these materials and the information contained within them. The Association recommends you seek independent professional advice prior to making any decision involving matters outlined in this recording including in any of the materials referred to or otherwise incorporated into this recording. Except as otherwise stated, copyright and all other intellectual property rights comprised in the presentation and these materials, remain the exclusive property of the Association. Except with the Association's prior written approval you must not, in whole or part, reproduce, modify, adapt, distribute, publish or electronically communicate (including by online means) this recording or any of these materials.

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Carm Capriotto sits down with Todd Fortier, retiring automotive professor and program coordinator from Illinois Central College, to discuss a lesson learned over three decades in education: anyone can teach, but becoming a true educator requires purpose, empathy, and continuous growth. Todd shares how his passion for education was sparked by helping students experience those breakthrough "lightbulb moments" and why the ultimate goal of teaching is not simply delivering information, but ensuring meaningful knowledge transfer. As he prepares for retirement, Todd reflects on the challenges facing automotive education and his mission to help develop the next generation of industry instructors. What You'll Learn Why technical expertise alone doesn't make someone an effective instructorHow educators can improve knowledge transfer and student engagementTodd's "Three C's" framework: Concern, Cause, and CorrectionWhy connection, empathy, and vulnerability are critical teaching toolsHow to identify the root causes behind student disengagementThe importance of recognizing the personal challenges students bring into the classroomWhy many students leave training programs early and how educators can help retain themHow trainers and mentors can evolve into true educatorsThe soft skills needed to successfully connect with today's students and technicians The best educators do more than share information, they build relationships. Todd Fortier's career demonstrates that teaching is most effective when instructors combine technical knowledge with empathy, curiosity, and genuine human connection. As the automotive industry works to address technician shortages and workforce development challenges, creating better educators may be one of the most important investments the industry can make. Todd Fortier, Professor/Program Coordinator, Illinois Central College, ToddFortier@techtoteacher.com Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: Visit the Website:https://remarkableresults.biz/Subscribe on YouTube:https://www.youtube.com/carmcapriottoFollow on Facebook:https://www.facebook.com/RemarkableResultsRadioPodcast/Follow on LinkedIn:https://www.linkedin.com/in/carmcapriotto/Follow on Instagram:https://www.instagram.com/remarkableresultsradiopodcast/Join Our Virtual Toastmasters Club:https://remarkableresults.biz/toastmastersJoin Our Private Facebook Community:https://www.facebook.com/groups/1734687266778976Join our Insider List:https://remarkableresults.biz/insiderAll books mentioned on our podcasts:https://remarkableresults.biz/booksOur Classroom page for personal or team learning:https://remarkableresults.biz/classroomSpecial episode collections:https://remarkableresults.biz/collectionsBuy Me a Coffee:https://www.buymeacoffee.com/carm The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcastwith Carm Capriotto:Facilitating Wisdom Through Story Telling and Open Discussion.https://remarkableresults.biz/Diagnosing the Aftermarket A to Z:From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.https://mattfanslow.captivate.fm/Business by the Numbers: Understand the Numbers of Your Business with CPA Hunt Demarest.https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.https://autorepairmarketing.captivate.fm/The Weekly Blitz: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.https://chriscotton.captivate.fm/Speak Up! Effective Communication: Develop Interpersonal and Professional Communication Skills with Craig O'Neill.https://craigoneill.captivate.fm

Send us Fan Mail“How can I advocate for my kid when everything seems to be against me?” “How do adverse childhood experiences (ACEs) affect kids, and how can we help them recover?” — Advocacy is tough and often feels like an uphill battle. Whether you're raising a child who has experienced foster care, a child with developmental challenges, or a child recovering from trauma, advocacy is crucial to ensuring that they receive the support and opportunities they need. It's also difficult. That's why today, Kayla Richerson speaks with Paula Yost, an attorney, advocate, counselor, and both a biological and adoptive mother. Paula shares her experience advocating for her own kids, explains how advocating can completely change the outlook of a child's life, and encourages us to speak up, even when it's hard. Paula reminds us that a single supportive, caring, and loving adult can completely change a child's life. If you're struggling to advocate for your child, receive the care you need, or build a support system, Paula's practical advice and uplifting story is sure to help you get on the path to success.

Gustavo Razzetti once sat next to a woman at a corporate conference, judging the regional VP presenting on stage until she revealed that was her husband. Instead of backpedaling he apologised, then stood by every word. That instinct of owning the mess without pretending he didn't mean it is the backbone of his work.He has spent decades inside corporate and agency life watching great ideas die because of terrible culture. He now works with teams on what he calls conversational debt: the gap between what people nod through in meetings and what they actually act on. His research found that when people are asked why others don't speak up, the answer is fear, but when asked why they themselves don't, the answer becomes pointlessness: a learned belief that nothing will change anyway.Gustavo refuses to live that way. He fires clients before the work even starts if the fit is wrong. His rule is that he'd rather lose his job over one conversation than avoid a hundred — and he did.We talked about the power dynamics that shape what is considered professionalism, the most dangerous type of silence in organisations and why we should all drop the invisible contract nobody handed us and stop waiting for permission to speak.Links to learn more about Gustavo Razzetti:Forward Talk (Gustavo's new book)WebsiteSubstackWorkshopsAny thoughts? Share them with us!Support the show✨✨✨If you miss the "workshops work" podcast, join us on Substack, where Myriam builds a Podcast Club with monthly gatherings around old episodes: https://myriamhadnes.substack.com/

Innovation comes in many areas, and compliance professionals need to not only be ready for it but also embrace it. Join Tom Fox, the Voice of Compliance, as he visits with top innovative minds, thinkers, and creators in the award-winning Innovation in Compliance podcast. In this episode,  host Tom visits with Tim Morss, CEO at SpeakUp, about the evolution of speak-up systems from the employee perspective. Morss describes his background in compliance technology and SpeakUp's global footprint, emphasizing that employee expectations favor frictionless, mobile-first, intuitive reporting with transparency and feedback over 800-number hotlines and complex forms. He notes common program gaps: hard-to-find reporting channels, poor mobile experiences, overreliance on telephony (especially problematic for non-English speakers), insufficient guidance on what to report, and weak trust due to lack of follow-up and perceived inaction. They consider generational preferences, privacy-aware deployment, such as QR code placement, and AI use cases such as multilingual voice intake for illiterate supply-chain workers, while cautioning against unsafe AI practices and autonomous decision-making. Morss highlights investigative management as a major opportunity beyond basic case repositories and forecasts greater AI-driven integration with in-house systems amid geopolitical and regulatory divergence. Key highlights: Employee Expectations Shift Common SpeakUp Mistakes Trust and Anti-Retaliation Gen Z Reporting Channels AI Voice for Workers One Practical CCO Tip Resources: Connect with Tim Morss on LinkedIn SpeakUp Innovation in Compliance was recently honored as the Number 4 podcast in Risk Management by 1,000,000 Podcasts

The small community of Ashippun in Dodge County is using farmland preservation tools to keep consistency as a part of land transition. Robert Guenther, dairy farmer and member of the Town of Ashippun Planning Commission says the community is facing increasing growth pressures, including recent applications for a private golf course and a solar energy farm. Ashippun's growth is largely driven by its location directly north of the rapidly growing village of Oconomowoc. Geunther says the community is learning just how expensive that growth can be. He says local studies have shown that every dollar collected in taxes on farmland costs the town about 75 cents in services, whereas every dollar collected from development land costs about $1.25 in municipal expenses. Ashippun currently operates under A1 and A2 zoning. A1 is prime farmland with highly restrictive rules, while A2 is less restrictive and includes over 70 different conditional use opportunities. Because the town of Ashippun is under Dodge County zoning, the local planning commission can only make recommendations while the county holds final approval power. A major point of contention regarding the incoming private golf course is its location directly across the street from a 400-cow dairy farm, which local leaders view as a conflicting land use. A conditional use permit for a proposed solar operation on A1 prime farmland was rejected by Dodge County after unanimous denial recommendations from both the Ashippun planning commission and the town board. Local leaders note that farmland preservation zoning is simply a different zoning district that controls land use. It is often confused with a 15-year state farmland preservation agreement, which is much more restrictive on landowner rights. We've got a hot, sticky week ahead with some measurable rain. Stu Muck spells out what to plan for. Weather did not deter the crowd from showing up Friday in Chippewa County for President Donald Trump and U.S. Ag Secretary, Brooke Rollins. Mid-West Farm Report's Bob Bosold was there. A round table was arranged so the president could hear directly from farmers on the issues they believe matter. One farmer that testified was Steve Rooney, owner/operator of Rooney Grain. He says the situation agriculture finds itself with monopolies is untenable. Rooney implored the president to look at ways to invest in producing things like fertilizer, seed and ag chem in more than one company. Multiple farms hosted throngs of visitors for June Dairy events over the weekend. That included Jody Miller from Miller Time Farms in Avoca. She talks with Pam Jahnke about why that kind of face-to-face interaction with consumers is so meaningful and important. Miller sits on the Dairy Farmers of Wisconsin board. She's also one of the persona that's been amplified through the "Born to Dairy" campaign. Miller is a "Barnyard Beautifier" who enjoys featuring flowers everywhere around her farmstead. She says portraying the proper visual message to consumers is important to her. Miller notes that a clean, well-kept farmstead lets consumers know that farmers care about their land, water and animals. Paid for by Dairy Farmers of Wisconsin.See omnystudio.com/listener for privacy information.

Do you find yourself replaying conversations in your head, wishing you could just speak up about what you need… but the moment you think about saying something, your stomach drops? Maybe you've convinced yourself that you're "bad at communication." But what if the real issue isn't communication at all? In this episode, I'm sharing why so many women stay silent in their marriages—not because they don't know what to say, but because their nervous system learned long ago that speaking up wasn't safe. You'll discover why people-pleasing, over-explaining, staying quiet, and handling everything yourself aren't personality traits—they're survival patterns. And more importantly, you'll learn how to begin breaking them. Imagine being able to express your needs without spiraling into guilt. Imagine feeling supported, seen, and deeply connected in your marriage instead of carrying everything alone.   In this episode, you'll learn: ✔️ Why staying quiet has nothing to do with communication skills and everything to do with nervous system conditioning ✔️ The hidden reason resentment grows when you don't speak honestly ✔️ How the "Good Girl" conditioning keeps you trapped in over-functioning and people-pleasing ✔️ Why your partner's discomfort does NOT mean you've done something wrong ✔️ The simple mindset shift that helps you stop abandoning yourself during conflict   If you've ever felt guilty for having needs, struggled to ask for support, or worried that speaking up will create conflict, this episode is for you.   Find Me Here ✨ FREE Live Relationship Masterclass: https://momlifemastery.as.me/relationship-masterclass ✨ Join Free the Good Girl Collective: https://the-breathwork-collective.circle.so/checkout/supported-woman-membership ✨ Grab the Relationship Repair Guide: https://breathworkcollective.myflodesk.com/repair-guide-for-women  

Want to know one of the fastest ways to determine if an auto repair shop is struggling?Look at the parking lot.If the same vehicles are sitting in the same spots for two weeks or longer, there is a good chance the shop has serious operational problems hiding beneath the surface.In this Weekly Blitz episode, I share one of the biggest warning signs I learned from my own experience as an absentee owner. The unfinished cars weren't the problem—they were the symptom of deeper issues involving leadership, workflow, communication, estimating, approvals, and accountability.We'll discuss:Why unfinished vehicles are trapped revenueHow stagnant parking lots signal operational bottlenecksThe hidden costs of delayed repairsWhy movement matters more than volumeQuestions every shop owner should ask about aging vehiclesHow high-performing shops manage workflow differentlyIf your lot looks more like vehicle storage than an active repair facility, this episode is for you.Sponsored By Shop Marketing ProsNeed more of the right customers finding your shop online?Shop Marketing Pros helps independent auto repair shops dominate local search results through automotive-specific websites, SEO, digital advertising, and proven marketing systems.Learn more at:https://shopmarketingpros.com​Ready to Improve Shop Performance?Visit AutoFix Auto Shop Coaching and schedule a discovery call today.https://autoSHOPCOACHING.comThe Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.

Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveWhat if the government — and a few well-known billionaires — were offering to deposit cash directly into an account for your child or grandchild, no strings attached, starting July 4th? Would you sign up?In this solo episode, Hunt Demarest, CPA at Paar Melis & Associates, breaks down everything currently known about the newly announced Trump Accounts — officially called 530A plans — before they go live. Hunt cuts through the political noise to answer the only question that matters for shop owners and their families: is this worth your time, and how do you get your share of the free money on the table?From the $1,000 Treasury Department seed deposit for children born between 2025 and 2028, to the $250 Dell family contribution available in qualifying zip codes, to how self-employed shop owners can structure employer contributions for a legitimate tax deduction — Hunt walks through what we know, what's still uncertain, and how these accounts stack up against the 529 plans and Roth IRAs you're probably already using.Whether you're a shop owner with young kids, a grandparent looking for a smarter savings vehicle, or a business owner thinking about a new fringe benefit for your team — this episode is essential listening.What You'll Learn...(03:05) What a Trump Account actually is — and why the 530A plan isn't as new as it sounds(06:02) The $1,000 government seed deposit — who qualifies and why Hunt says everyone eligible should sign up immediately(09:07) Contribution limits, employer deductions, and the fringe benefit opportunity for your employees(10:14) Withdrawal rules — why the money is locked until the child turns 18, and what it can be spent on(11:15) Using a Trump Account to buy a first home or start a business — and the creative opportunities that creates(12:27) The Dell family's $250 zip code contribution — why Hunt says don't risk missing it, just sign up(17:14) Trump Accounts vs. 529 plans — the key differences that actually matter for your family(19:45) Trump Accounts vs. Roth IRAs — the side-by-side comparison for shop owners who pay their kids through the business(22:23) Hunt's honest take on what he's actually doing for his own kids — and why the employer deduction changes everythingIf you're ready to stop letting politics get in the way of free money, understand exactly how these new accounts fit alongside the strategies you're already running, and find out whether July 4th is a deadline you actually need to worry about — this episode is essential listening.Thanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

Leafstar, GIRL, get UP. Speak UP! If not at the gathering then at least after! Please!Sign Here!: Tell Dark Horse leadership to voluntarily recognize its union!Learn More Here!: Dark Horse Workers UnitedBook: Super Edition: SkyClan's DestinySupport us on Ko-fi! WCWITCast Ko-fiFollow us on BlueSky! WCWITCastFollow us on Instagram! WCWITCastWhat We Are Reading (Not Sponsored):Coming Back by Jessi ZabarskyCat Fact Sources:Three Black Cats, 1955 | Art Canada InstituteMaud Lewis - WikipediaBiography - Maud LewisMaud LewisBiography - Maud LewisCats and Animals – Maud LewisMusic:Happy Boy End Theme Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 4.0https://creativecommons.org/licenses/by/4.0/This transformative podcast work constitutes a fair-use of any copyrighted material as provided for in section 107 of the US copyright law. Warrior Cats: What is That? is not endorsed or supported by Harper Collins and/or Working Partners. All views are our own.

Have you ever walked away from a conversation thinking, "I wish I had said something"? Whether it's a condescending remark, an inappropriate comment, or a socially awkward moment that catches you off guard, knowing what to say in the moment can feel impossible. In this episode, I share practical, powerful responses you can use to navigate uncomfortable conversations with confidence, without becoming defensive, escalating the situation, or shrinking yourself. You'll learn simple phrases that help you maintain your authority, set boundaries, and protect your peace when someone says something that leaves you speechless. Because confidence isn't about having the perfect comeback. It's about knowing how to respond in a way that reflects who you are. Key Takeaways How to respond when someone says something condescending Simple phrases to handle inappropriate or uncomfortable comments What to say when you're interrupted or talked over How to set boundaries without sounding rude Why pauses can be more powerful than comebacks The communication skill that helps you stay calm under pressure Memorable Quote "The goal isn't to win the moment. It's to protect your peace, your authority, and your presence." Challenge for the Week Choose one response from this episode and practice it until it becomes second nature. Confidence grows when preparation meets opportunity. Favor If you enjoy this podcast, please leave a review on Amazon or wherever you listen. Your reviews help more people find the show and start communicating with greater confidence and ease. Some resources for you: Get 3 Strategies to Speak Up in Meetings here. Project more confidence and credibility with my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen Laos My book “Trust Your Own Voice”: https://karenlaos.com/book/ Connect with me: Website: https://www.karenlaos.com/ Instagram: https://www.instagram.com/karenlaosofficial  Episodes also available on YouTube: https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videos   About me: Many years ago I found myself tongue-tied in a boardroom, my colleagues and executives staring at me. My stomach in my throat, I was unable to get the words out (in spite of being in a senior leadership role).  Then, I heard my boss shut down the meeting. My heart sank. I was mortified. She pulled me aside and said, "You didn't trust your gut. You could've tabled the meeting like I did." Why didn't that option occur to me in the moment? Why did I feel like I needed permission? That was the day I set out to change. I began a journey of personal growth to discover the root of the problem. Once I did, I wanted every woman to experience that same freedom. I'm now on a mission to silence self-doubt in 10 million women in 10 years by giving them simple strategies to speak up and ask for what they want in the boardroom and beyond, resulting in more clients, job promotions, and negotiation wins. Karen Laos, Communication Expert and Confidence Cultivator, leverages 25 years in the boardroom and speaking on the world's most coveted stages such as Google and NASA to transform missed opportunities into wins. She is fiercely committed to her mission of eradicating self-doubt in 10 million women by giving them practical strategies to ask for what they want in the boardroom and beyond. She guides corporations and individuals with her tested communication model to generate consistent results through her Powerful Presence Keynote: How to Be an Influential Communicator. Get my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen Laos Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsultingLinkedIn: https://www.linkedin.com/in/karenlaos/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videosMy book “Trust Your Own Voice”: https://karenlaos.com/book/

Thanks to our Partners, Pico Technology, and AutelWatch Full Video EpisodeIn this episode, Matt starts on the golf course and ends up right back in the service bay, because apparently, even a decent round of golf can turn into a cognitive psychology lesson.After shooting a personally strong nine-hole score, Matt catches himself doing what many technical and mechanical specialists do every day: ignoring the accomplishment and obsessing over the shots, tests, tools, or decisions that could have been better. That leads into a discussion of discounting the positive, upward counterfactual thinking, hindsight bias, expert bias, and the curse of knowledge.The point is not to stop improving. The point is to stop rewriting reality after the fact. A two-hour intermittent short diagnosis may feel “obvious” once the problem is found, but it was not obvious when the vehicle came in. The same applies to repairs, removals, procedures, and every job where experience only becomes obvious after you earn it.Matt also closes with some listener-driven Mount Rushmore talk, including an all-time basketball starting five featuring Magic Johnson, Michael Jordan, Larry Bird, LeBron James, and Hakeem Olajuwon.Key TopicsWhy a good result can still feel disappointing when you focus only on what could have gone betterThe difference between honest reflection and beating yourself into the groundDiscounting the positive and how it shows up in diagnosticsUpward counterfactual thinking: “If only I had done this sooner…”Hindsight bias in the shop after the failure is already foundWhy “that was obvious” is usually only true after the factHow technical specialists can learn from a job without erasing the accomplishmentThe danger of judging another specialist's time after you already know the answerExpert bias, the curse of knowledge, and why experience can distort how we evaluate othersGiving yourself enough credit while still getting betterListener messages and future Mount Rushmore-style segmentsMatt's all-time basketball starting five discussionPull Quote Options“Once you know where the problem was, it starts feeling obvious. But it wasn't obvious when you started.”“Why can't both things be true? That was a good find, and next time I might do it faster.”“Learning from it does not require running yourself into the ground.”“Knowing what I knew at the time, that wasn't bad.”Thanks to our Partner, Pico TechnologyAre you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Visit PicoAuto.comThanks to our Partner, AutelFrom drivability diagnostics and TPMS service to ADAS and advanced safety systems, Autel helps technicians follow OEM procedures and repair with confidence. Learn more at Autel.comContact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube ChannelThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

In this week's episode, we speak with Dr Emma Kate Thome from Boys Town National Research Hospital in the USA about identifying and managing pseudoscientific practices in speech pathology. Dr Thome shares what pseudoscience is, why it can be appealing to both practitioners and service users, and the real-world risks it poses to evidence-based care. For access to the STOP scale, contact Dr Thome at: emmakate.thome@boystown.org Resources: Thome, E.K., Finn, P. (2026). Developing and validating the Susceptibility to Pseudoscience Scale. AJSLP 35(1), 317-339. https://doi.org/10.1044/2025_AJSLP-25-00166 Thome, E.K., Finn, P., Hogan, M., Dwyer, C.P. (2025). Cultivating the critical thinking dispositions of undergraduate speech-language pathology students. AJSLP 34(3), 1289-1370. https://doi.org/10.1044/2025_AJSLP-24-00165 SPA resources: Evidence-based practice in speech pathology in Australia: https://www.speechpathologyaustralia.org.au/resource?resource=407 Speak Up podcast. S6E1: Supervision - Supporting critical-thinking: https://soundcloud.com/speechpathologyaustralia/supervision-supporting-critical-thinking-and-problem-solving-skills-s06e01 Speech Pathology Australia acknowledges the Traditional Custodians of lands, seas and waters throughout Australia, and offers our respect to Elders, across all times and places. The Speak Up podcast recognises the central role of yarning and oral storytelling in Aboriginal and Torres Strait Islander culture, how this translates to knowledge translation, and that colonisation has interrupted these practices of Language and knowledge sharing. The Speak Up podcast acknowledges the need for truth-telling and deep listening, the central role that Language plays in connecting Aboriginal and Torres Strait Islander People with Culture, Country, and Community, and the interwoven nature of health, and social and emotional wellbeing. We recognise that the Traditional Owners of the Lands across Australia have been here since time immemorial, and that their sovereignty over this land, was never ceded. Free access to transcripts for podcast episodes are available via the SPA Learning Hub (https://learninghub.speechpathologyaustralia.org.au/), you will need to sign in or create an account. For more information, please see our Bio or for further enquiries, email speakuppodcast@speechpathologyaustralia.org.au Speech Pathology Australia acknowledges the Traditional Custodians of lands, seas and waters throughout Australia, and offers our respect to Elders, across all times and places. The Speak Up podcast recognises the central role of yarning and oral storytelling in Aboriginal and Torres Strait Islander culture, how this translates to knowledge translation, and that colonisation has interrupted these practices of Language and knowledge sharing. The Speak Up podcast acknowledges the need for truth-telling and deep listening, the central role that Language plays in connecting Aboriginal and Torres Strait Islander People with Culture, Country, and Community, and the interwoven nature of health, and social and emotional wellbeing. We recognise that the Traditional Owners of the Lands across Australia have been here since time immemorial, and that their sovereignty over this land, was never ceded. Free access to transcripts for podcast episodes are available via the SPA Learning Hub (https://learninghub.speechpathologyaustralia.org.au/), you will need to sign in or create an account. For more information, please see our Bio or for further enquiries, email speakuppodcast@speechpathologyaustralia.org.au

Episode 241 of The Hitstreak, a podcast where we talk about anything and everything!  This week we are joined by Founder & President of Turned On, Co-Founder of Speak Up & Best Selling Author, Angelike Norrie!Episode in a Glance:In this episode of The Hitstreak, I get to chat with Angelike Norrie, Founder & President of Turned On, Co-Founder of Speak Up & Best Selling Author, discussing resilience, communication, and the importance of presence in today's technology-driven world. We delve into the challenges of modern communication, the significance of community support, and the proactive approach to personal growth and business development. Throughout the episode, we also highlight the universal principles that apply across various industries and the necessity for leaders to prioritize communication to drive success. Listen in as Angelike and I emphasize the need for resilience in future generations and the power of speaking life into one's goals. Finally, our discussion highlights the significance of understanding one's target in business and the necessity of proactive measures to avoid crises. Ultimately, it's about advocating for a culture of genuine connection and leadership that fosters growth and success.Key Points:- Resilience is essential for the next generation.- Communication is key to connecting with others.- Presence in conversations enhances relationships.- Technology can both connect and disconnect us.- Community support is crucial for personal growth.- Relationship equity plays a significant role in business success.- Executives must prioritize human connection to retain customers.- The importance of vulnerability in leadership and communication.- Teaching communication skills can improve personal and professional relationships.- Self-awareness in communication can enhance personal and professional relationships.- The importance of reputation in building a successful business.- Speaking life into your goals can lead to transformative outcomes.About our guest: Angelike Norrie is a high-performance coach, entrepreneur, and co-founder of the Turned On brand—a movement built to wake people up in a world that's quietly putting them to sleep. With a background as a professional martial artist and 6 time fitness cover model, Angelike built her foundation on discipline, strength, and personal mastery. She later rose as a corporate executive turned leader in the network marketing space, helping thousands generate income and build businesses through her high performance principles and authentic human connection. She  eventually recognized a deeper problem most people weren't addressing. People weren't failing from lack of opportunity. They were operating distracted, disconnected, and out of alignment. Today, Angelike's work is focused on solving that. Alongside her husband David—an award-winning journalist and creator of the Speak Up communication framework—she helps people strengthen their body, sharpen their voice, and reclaim control of how they think, lead, and live. Angelike teaches divine order in the home, strength in the body, and clarity in communication—helping people step out of autopilot and lead their families, businesses, and lives with intention. In addition to building Turned On, she works in business development and growth strategy, helping companies refine their message, expand their reach, and build systems that actually convert in today's attention economy. She and David live with their three children, building a life centered on faith, family, and living fully awake.Follow and contact:Instagram: @angelikenorrieturnedon.comSubscribe to Nick's top-rated podcast The Hitstreak on Youtube: ⁠https://www.youtube.com/NickHite⁠rFollow and Rate us on Spotify: ⁠https://spotify.com/NickHiter⁠Follow and Rate us on Apple Podcast: ⁠https://podcasts.apple.com/NickHiter⁠Follow and Rate us on iHeartRadio: ⁠https://www.iheart.com/NickHiter

The choices we have here in America are different from the choices people have in Russia. We can vote. That is the most important right that has not been taken away. In Putin's Russia, elections have not been free for decades. Opposition candidates are barred from running, and even then the results are manipulated to deliver Putin a staggering victory. So this is what I can tell my American listeners: vote. – Svetlana SatchkovaSvetlana Satchkova is a Russian-born journalist and novelist who immigrated to the United States in 2016. She covers culture and politics, with bylines in the Rumpus, Newsweek, LARB, the Independent, and others. Currently a research fellow at the Jordan Center for the Advanced Study of Russia at NYU, she holds an MFA from Brooklyn College and lives in Brooklyn. Svetlana has published three novels in Russian; The Undead: A Novel of Modern Russia, is her English-language debut.

Episode OverviewTechnology is moving fast in the automotive repair industry — and that's not a bad thing.AI phone systems, automation tools, communication platforms, and workflow integrations all have the potential to improve efficiency, scalability, and customer experience.But here's the hard truth discussed in this episode:Bad implementation creates bad customer experiences.Coach Chris Cotton shares recent experiences hearing AI answering systems from competing shops that sounded robotic, disconnected, confusing, and trust-breaking. The issue wasn't the technology itself — it was the lack of leadership oversight behind it.This episode challenges shop owners to stop blindly automating customer interactions without personally auditing the experience their customers are actually receiving.Key Topics DiscussedTechnology Is Not the EnemyChris makes it clear:He loves technology and innovation in the industry.Modern tools can improve:Workflow efficiencySchedulingCRM follow-upCustomer communicationCapacity managementShop productivityMarketing effectivenessBut technology should enhance leadership — not replace it.“Technology amplifies leadership. It does not replace it.”The Danger of Poor AI Phone SystemsMany shop owners are implementing AI answering systems to help with:Staffing shortagesOverloaded advisorsMissed callsOperational pressureBut if the system sounds:ColdRoboticConfusingSlowUntrustworthyIt can quietly damage:Customer confidenceAppointment conversionFirst impressionsLong-term retentionBrand reputationMost customers won't complain.They'll simply call another shop.​Memorable Quotes From This Episode“Answering the phone is not the objective. Creating trust is.”“Too many owners are trying to automate chaos instead of fixing chaos.”“Customers don't announce lost trust. They just call someone else.”“Convenience cannot come at the expense of customer confidence.”“Good technology still requires leadership oversight.”“The market is becoming less forgiving of sloppy execution.”The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.

Sara-Jayne Makwala King speaks to Mari Payne, deputy managing director and senior director of Education and Programs at Sesame Workshop International South Africa, about teaching children to speak up this Child Protection Week. You’re listening to the Weekend Breakfast Show with Sara-Jayne Makwala King on CapeTalk. Thank you for listening. Author and journalist Sara-Jayne Makwala-King spends three hours interviewing a diverse range of guests on all things culture and entertainment. While the team keeps an eye on weekend news, the emphasis is on relaxation and restoration. Standout favourites include the weekly wellness check-in on Saturdays at 7:35 am and the heartfelt Sunday profile interview at 9 am. Listen live on the Primedia+ app on Saturdays and Sundays from 7 am to 10 am (SA Time) https://buff.ly/NnFM3Nk Find more from the show and catch-up podcasts on the Primedia+ app https://buff.ly/AgPbZi9 Subscribe to the CapeTalk newsletters https://buff.ly/sbvVZD5 Let’s keep the conversation going online: CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.

Episode 107 – Ending Sexploitation Podcast  When larger institutions speak up, the conversation in our culture and around the world can start to shift.  Haley McNamara & Dani Pinter discuss 3 recent headlines that illustrate the importance of leaders and prominent institutions speaking up about sexual exploitation. Pope Leo XIV released his first encyclical, which addresses many aspects of emerging technology – particularly Artificial Intelligence. The United Nations issued a statement from experts Reem Alsalem and Ana Brian Nougrères on the complicity of online pornographic platforms and other intermediaries in sexual exploitation of women and girls. The FTC has received a complaint filed by Fairplay and NCOSE with support of many partner organizations alleging that the design of Roblox puts kids at risk.   Support this podcast by donating to the work at NCOSE: https://EndSexualExploitation.org/DONATE  Read our blog about the FTC complaint against Roblox: https://endsexualexploitation.org/articles/fairplay-and-ncose-file-complaint-with-federal-trade-commission-ftc-over-roblox-harms-to-children/  Read the articles referenced in this episode:  https://www.vaticannews.va/en/pope/news/2026-05/pope-leo-xiv-encyclical-magnifica-humanitas-ai.html  https://www.ohchr.org/en/press-releases/2026/05/un-experts-alarmed-complicity-online-pornographic-platforms-and-other  https://fortune.com/2026/05/20/exclusive-advocacy-groups-file-complaint-roblox-manipulative-design/  Follow us on Instagram and submit questions for the podcast! https://www.instagram.com/endexploitation/ 

Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveIs your shop management system telling you one number while QuickBooks says something else entirely? Are parts credits going unclaimed? And if someone were quietly skimming off the top, would your current process ever actually catch it?In this episode, Hunt Demarest, CPA at Paar Melis & Associates, sits down with Alex Saladna from Wicked File — the AI-powered back office reconciliation platform built for auto repair shops. From the employee who snuck through ceiling tiles to steal cash, to the eight-location shop that cut back office workload by fifty percent overnight, Hunt and Alex break down what's leaking out of your business, why your team can't catch it manually, and how technology has made a once-unsolvable problem into a morning coffee routine.Whether you're a single-location shop hemorrhaging credits you didn't know you were owed or a multi-location owner who's quietly accepted that being remote means accepting losses — this episode is essential listening.What You'll Learn…(03:01) What Wicked File actually does — and why the gap between your shop management system and your accounting software is exactly where the money disappears(06:02) The #1 cause of theft is confidence — why 100% of owners who've been stolen from said it would never happen to them(07:38) Theft stories from the field — Mission Impossible through the ceiling tiles and $2,000 a month in soda nobody ordered(11:58) From 200 invoices to 20 — how 80–90% of parts reconciliation gets automated and what your team can do with the time back(20:09) The 2–3% burn — at $1M in sales that's up to $30,000 walking out the door, and why most owners don't treat it that way(22:36) Why treating your financials as a final score is costing you — and what watching your business like game film actually looks like(28:19) Why the right employees will love this tool — and what resistance to it tells you about your culture(35:16) Bad data makes bad decisions — why it all starts with clean numbers at the invoice levelIf you're ready to stop assuming your vendor credits are being processed, understand why the confidence that "it doesn't happen here" is exactly what makes it happen here, and finally know what's actually leaking out of your back office before it becomes a six-figure problem — this episode is essential listening.Thanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

Thanks to our Partners, Pico Technology, and AutelWatch Full Video EpisodeIn this episode, Matt begins laying the groundwork for a larger discussion on game theory and how it applies far beyond poker tables, chessboards, casinos, or movie references. What starts with John von Neumann, poker strategy, bluffing, and imperfect information quickly becomes a broader conversation about how people, businesses, customers, competitors, and coworkers interact.Matt explains that “games,” in the game theory sense, are not just games. They are interactions where people make choices, respond to incentives, interpret incomplete information, and try to get outcomes. That means shop pricing, marketing, hiring, customer behavior, technician cooperation, and even where a business chooses to locate can all be understood through this lens.The episode touches on the difference between games of perfect information, like chess, and games of imperfect information, like poker. Matt uses poker as an entry point into bluffing, strategy, table image, and why mathematically sound behavior may involve moves that seem strange in isolation. He then connects that to real-world business decisions, where the “obvious” move, such as lowering prices because a competitor did, may not actually be the strongest response.Matt also walks through classic game theory examples like the Monty Hall problem and the Prisoner's Dilemma. The Prisoner's Dilemma becomes especially relevant to shop culture and business strategy because it shows how cooperation can often outperform pure self-interest, even though individual incentives may push people toward betrayal or defensive behavior. That idea becomes a bridge into behavioral game theory, which accounts for the fact that humans do not always make clean, rational, mathematically optimal decisions.From there, the conversation moves into automotive repair shop strategy. Matt discusses why competitors often cluster together, using examples like hotels, gas stations, Target and Walmart, Lowe's and Home Depot, and auto repair shops. The point is not that a shop should always build next to competitors, but that proximity, customer behavior, friction, convenience, and visibility may matter more than the simplistic idea of “go where there is no competition.”The episode closes by encouraging listeners to start seeing shop life as a series of interactions, incentives, exchanges, and strategies. Not “playing games” in a manipulative sense, but understanding that every interaction involves expectations, investments, risks, and perceived rewards.Key Topics CoveredGame theory as a way to understand real-world interactions, not just board games or gambling.John von Neumann, poker, bluffing, and imperfect information.Why poker strategy involves more than simply playing the cards.The role of Oscar Morgenstern and economic theory in the development of game theory.Why older economic models struggled with human irrationality.The difference between perfect information games and imperfect information games.Chess as a perfect-information game and poker as an imperfect-information game.The Monty Hall problem and why switching doors improves the odds.The Prisoner's Dilemma and why cooperation often beats betrayal over time.Tit-for-tat style strategies: cooperate first, respond to betrayal, then return to cooperation.Nash equilibrium and the basic idea of making the best available decision based on known information.Behavioral game theory and why people do not always act rationally.How game theory applies to shop pricing, competition, and marketing.Why lowering price in response to a competitor may not be the right move.Why businesses often cluster near direct competitors.Shop location strategy and customer convenience.Seeing everyday shop interactions as “games” in the game theory sense.Memorable Ideas“The game” is not necessarily manipulation. It is the interaction itself.Poker is not just cards. It is incomplete information, behavior, bluffing, risk, and response.Cooperation can be a stronger long-term strategy than constant defection.A competitor lowering their price does not automatically mean you should lower yours.Sometimes the stronger move is counterintuitive.Customers may choose convenience and proximity over reputation, price, or even prior loyalty.A shop's strategy is not just what it charges or how good it is. It is also where it sits, what friction customers face, and what alternatives are nearby.Thanks to our Partner, Pico TechnologyAre you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Visit PicoAuto.comThanks to our Partner, AutelFrom drivability diagnostics and TPMS service to ADAS and advanced safety systems, Autel helps technicians follow OEM procedures and repair with confidence. Learn more at Autel.comContact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube ChannelThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

In this week's episode, we celebrate National Reconciliation Week with a conversation led by SPA's First Nations Lead, proud Wonnarua woman Nikita Austin. Joining Nikita are Bronte Ramm, a proud Murri woman, speech pathologist and counsellor, and Olivia Coe Fox, a proud Wiradjuri woman, aspiring teacher, and the first person to sing in an Aboriginal language on The Voice Australia. Olivia, Bronte and Nikita discuss the importance of engaging with Community, and that individual actions can have meaningful impacts in preserving First Nations Languages. Speech Pathology Australia acknowledges the Traditional Custodians of lands, seas and waters throughout Australia, and offers our respect to Elders, across all times and places. The Speak Up podcast recognises the central role of yarning and oral storytelling in Aboriginal and Torres Strait Islander culture, how this translates to knowledge translation, and that colonisation has interrupted these practices of Language and knowledge sharing. The Speak Up podcast acknowledges the need for truth-telling and deep listening, the central role that Language plays in connecting Aboriginal and Torres Strait Islander People with Culture, Country, and Community, and the interwoven nature of health, and social and emotional wellbeing. We recognise that the Traditional Owners of the Lands across Australia have been here since time immemorial, and that their sovereignty over this land, was never ceded. Free access to transcripts, as well as a full list of resources and references for this podcast, is available via the SPA Learning Hub (https://learninghub.speechpathologyaustralia.org.au/). You will need to sign in or create an account. For more information, please see our Bio, or for further enquiries, email speakuppodcast@speechpathologyaustralia.org.au Disclaimer: © (2026) The Speech Pathology Association of Australia Limited. All rights reserved. Important Notice, Please read: The views expressed in this presentation and reproduced in these materials are not necessarily the views of, or endorsed by, The Speech Pathology Association of Australia Limited (“the Association”). The Association makes no warranty or representation in relation to the content, currency or accuracy of any of the materials comprised in this recording. The Association expressly disclaims any and all liability (including liability for negligence) in respect of use of these materials and the information contained within them. The Association recommends you seek independent professional advice prior to making any decision involving matters outlined in this recording including in any of the materials referred to or otherwise incorporated into this recording. Except as otherwise stated, copyright and all other intellectual property rights comprised in the presentation and these materials, remain the exclusive property of the Association. Except with the Association's prior written approval you must not, in whole or part, reproduce, modify, adapt, distribute, publish or electronically communicate (including by online means) this recording or any of these materials.

What if the quality that we've been told will weaken us - self-compassion - is actually the key to wellbeing, and higher performance?In this episode, Dr. Kristin Neff, the pioneering researcher who first defined and measured self-compassion, challenges one of the most persistent myths in high-performance culture: that being hard on yourself makes you better. It doesn't. Thirty years of research says otherwise.Kristin Neff unpacks how self-compassion isn't self-pity or laziness, but a profound source of inner stability and flourishing, especially for leaders operating under relentless pressure. We explore why self-esteem is a fair-weather friend that deserts you the moment you fail and why unconditional self-worth is a far more stable foundation for growth and higher productivity. If you lead people, manage under pressure, or simply want to stop letting failure define you, this conversation will change how you think about what it means to thrive.What you will learn: Why self-compassion outperforms self-criticism for performance and growthThe three components of self-compassion and how to practice themHow just 20 seconds a day can measurably raise your self-compassion levelsWhy psychological safety must begin with the individual, not the organizationEpisode Chapters0:36 Introduction to Self-Compassion1:46: Common Myths About Self-Compassion5:32: The Shift from Self-Esteem to Self-Compassion17:28: Three components of Self Compassion17:54: Mindfulness and Self-Compassion39:22: Practical Self-Compassion Practices40:42: 20 Second Micro-Practice (UC Berkeley)RESOURCESConnect with the GuestLinkedIn: Dr. Kristin NeffRecommended Reading: Self Compassion: The power of being kind to yourselfFierce Self compassion: How to Harness Kindness to Speak Up, Claim Your Power, and ThriveWebsite: selfcompassion.orgConnect with the HostLinkedIn: Ashish KothariWebsite: Happiness SquadBook: Hardwired For HappinessYouTube: Happiness Squad ChannelIf this conversation sparked something for you, please subscribe and leave a review, it takes 30 seconds and helps more people discover the show.

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Recorded live at the 2026 TST Big Event, Carm Capriotto sits down with automotive trainer Ken Zanders to discuss the importance of ongoing technical education, building efficient diagnostic processes, and adapting to rapidly evolving vehicle technology. Ken explains why too many shops still rely on a chaotic “grocery list” approach to repairs and how a structured diagnostic strategy can dramatically improve technician efficiency, profitability, and customer trust. What You'll Learn Why inefficient diagnostic habits directly reduce technician productivity, shop profitability, and overall earning potential.The importance of following a structured diagnostic workflow instead of guessing and replacing parts.How electronic relative compression testing with a lab scope and amperage probe can reduce diagnostic time from hours to minutes.How modern vehicle technologies like GM's Vehicle Intelligence Platform (VIP) and Over-The-Air (OTA) updates are changing diagnostics and repair procedures.Why continuous education is no longer optional for automotive professionals working on today's advanced vehicle systems. The biggest takeaway from this episode is that repair shops cannot afford to operate in constant chaos and guesswork. A reactive “grocery list” approach to diagnostics leads to wasted time, unnecessary parts replacement, lower profits, and poor customer outcomes. To succeed in today's increasingly complex automotive industry, shop owners must create a year-round training strategy that helps technicians diagnose efficiently, think critically, and continuously improve their skills. Structured processes, modern testing methods, and ongoing education are no longer advantages; they are necessities for survival and growth. TST Big Event: https://tstseminars.org/ Ken Zanders, Dorman Training Don't Base Your Success On Probability – Ken Zanders [RR 822]: https://remarkableresults.biz/remarkable-results-radio-podcast/e822/ Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: Visit the Website: https://remarkableresults.biz/ Subscribe on YouTube: https://www.youtube.com/carmcapriotto Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 Join our Insider List: https://remarkableresults.biz/insider All books mentioned on our podcasts: https://remarkableresults.biz/books Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom Special episode collections: https://remarkableresults.biz/collections Buy Me a Coffee: https://www.buymeacoffee.com/carm The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm

In this episode of Mental Fitness Conversations, host Mundanara Bales sits down with proud Gamilaraay man, founder of Walkabout Barber and community wellbeing advocate Brian Dowd for a deeply honest yarn about mental fitness, identity, vulnerability and the power of truly listening to people. Known to many as “The Walkabout Barber”, Brian shares how a simple haircut can become something much bigger, a moment where people feel safe enough to open up, be heard and feel seen beyond the surface. Through Walkabout Barber and the Walkabout Wellbeing Aboriginal Corporation, Brian is creating spaces where conversations happen naturally, stigma is broken down and people are supported to help themselves. Together, Brian and Mundanara explore what it means to look after people, especially young people, by giving them a voice, listening without judgement and helping build the confidence to feel comfortable in their own skin. Brian speaks powerfully about “wearing two uniforms in life”, reminding listeners that the most important one is the skin you wake up in every day. Brian also opens up about fatherhood, supporting his autistic son and caring for his mother after her stroke. His reflections on grief, purpose, vulnerability and community are raw, compassionate and deeply human. This episode is a reminder that everyone’s story is worthwhile, everyone matters and sometimes the most powerful thing you can do is stop, listen and ask someone if they’re okay. Resources and linksFind out more about Gotcha4Life at www.gotcha4life.org and follow us on Instagram and Facebook @gotcha4life and on Instagram @blackmagicwomanpodcast. Follow the Walkabout Barber on Instagram @walkaboutbarber About the podcastHosted by award-winning Indigenous businesswoman and Gotcha4Life Board Member Mundanara Bayles, and produced in partnership with Black Magic Woman, Mental Fitness Conversations centres First Nations voices in powerful conversations about culture, connection and what truly sustains mental fitness. Content noteThis episode includes discussion of mental health challenges which may be confronting. Please practise self-care and reach out if you need support. Services available 24/7 include 13YARN on 13 92 76 and Lifeline on 13 11 14.See omnystudio.com/listener for privacy information.

“Volume without margin is just organized chaos.”“If your ARO doesn't reflect the work, your process is broken.”“Busy is not a business model.”“Diesel shops don't lack opportunity—they lack execution.”“If your pricing doesn't match your capability, that's a decision.”“Throughput—not car count—is what drives profit.”“Fleet work should support your business, not control it.”“You're not running a schedule—you're reacting to it.”​​In this episode of The Weekly Blitz, Coach Chris Cotton breaks down why diesel repair shops should be outperforming general repair shops—and why many aren't.From underperforming ARO and mismanaged fleet accounts to scheduling inefficiencies and weak marketing strategies, this episode uncovers the operational and leadership gaps holding diesel shop owners back.Chris shares practical strategies to improve profitability, increase efficiency, and fully leverage the built-in advantages of diesel specialization.​​Diesel shops have a built-in advantage—higher ticket potential, specialized expertise, and strong demand.So why are so many still struggling with profitability?In this episode, Coach Chris Cotton breaks down the operational, pricing, scheduling, and marketing mistakes that are holding diesel shop owners back—and what to do about it.If your shop is busy but not producing the results it should, this episode will challenge how you're thinking and give you clear actions to take.The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.

Hearing God begins with making space for Him. Jesus consistently withdrew to be with the Father, modeling that prayer is not a last resort, but a first response. When we intentionally create space, God becomes our safe place, and from that place, His peace and presence shape how we live. Join us for week one of our series, Unmute.

Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveIs your advertising budget working for you, or quietly draining you? Are you paying a credit card processing premium you didn't even know existed? When did insurance stop being a routine expense and start becoming one of your biggest threats? And is that rent number on your P&L actually telling you the truth?In this solo episode, Hunt Demarest, CPA at Paar Melis & Associates, breaks down the four overhead categories that show up most often in his firm's annual benchmark report — and the ones where shop owners are most likely throwing money away without realizing it. From the 3% advertising rule to why the cheapest insurance policy might be the most expensive decision you ever make, Hunt walks through real numbers, real client stories, and a framework for getting your overhead under control without kneejerk cost-cutting that tanks your business.Whether you're a two-bay shop trying to understand your first P&L or a multi-location owner wondering why your margins keep shrinking despite steady revenue — this episode is essential listening.What You'll Learn...(02:45) The overhead mindset reset — why cutting costs isn't always the answer when profit is down(04:38) How to benchmark without lying to yourself — why comparing the wrong shop misleads you(05:52) The 3% advertising benchmark — what it means and when it actually matters(08:40) The one overhead expense where spending more makes it relatively cheaper(11:34) Credit card fees decoded — the 2.5% benchmark and why your card mix matters more than your rate(13:53) When paying more for integrated processing is the right call — and when it isn't(20:25) Why insurance is a relationship, not a commodity — and the two-shop fire story every owner needs to hear(24:09) The 6–9% rent rule — and why renting from yourself is distorting your numbers before you sellIf you're ready to stop confusing "reviewing overhead" with "cutting overhead," understand why a cheaper insurance policy could put you out of business faster than any slow month, and finally know what your rent is actually costing you before you try to sell — this episode is essential listening.Thanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comText Paar Melis @ 301-307-5413Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

What really happened in the Jeffrey Epstein case — and why do so many Americans believe the full truth is still being hidden?Investigative journalist Nick Bryant joins the Lean to the Left podcast to discuss his 15 years-long investigation into Jeffrey Epstein, alleged government cover-ups, trafficking victims, blackmail claims, and why he says “the cover-up never ended.”Bryant helped bring worldwide attention to the Epstein scandal after publishing Epstein's “Black Book” and flight logs online in 2015. He is also the author of Compromised: The Politics of Sex, Lies, and Blackmail and director of the nonprofit organization Epstein Justice.In this interview, Bryant discusses:

Ever been trapped in the meeting that never ends, or the person who can't seem to land the plane? In this episode, Karen unpacks the hidden cost of talking too much, and why even smart, successful people do it. You'll learn how overexplaining and overtalking can unintentionally weaken your authority, dilute your message, and cost you influence. Whether you're leading meetings, speaking on stage, or communicating in everyday conversations, this episode will help you say less and make a bigger impact. In This Episode, You'll Learn: ✨ Why more words often equal less influence ✨ The surprising link between overtalking and insecurity ✨ How talking too much can slow decisions and erode trust ✨ The communication shift that makes people lean in and listen ✨ Why pauses, not more words, create presence and authority Key Reminder: The most powerful communicators aren't the ones who say the most. They're the ones who say what matters most. Call to Action: If this episode resonated, share it with a friend. Favor If you enjoy this podcast, please leave a review on Amazon or wherever you listen. Your reviews help more people find the show and start communicating with greater confidence and ease. Some resources for you: Get 3 Strategies to Speak Up in Meetings here.   Project more confidence and credibility with my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen Laos My book “Trust Your Own Voice”: https://karenlaos.com/book/ Connect with me: Website: https://www.karenlaos.com/ Instagram: https://www.instagram.com/karenlaosofficial  Episodes also available on YouTube: https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videos   About me: Many years ago I found myself tongue-tied in a boardroom, my colleagues and executives staring at me. My stomach in my throat, I was unable to get the words out (in spite of being in a senior leadership role).  Then, I heard my boss shut down the meeting. My heart sank. I was mortified. She pulled me aside and said, "You didn't trust your gut. You could've tabled the meeting like I did." Why didn't that option occur to me in the moment? Why did I feel like I needed permission? That was the day I set out to change. I began a journey of personal growth to discover the root of the problem. Once I did, I wanted every woman to experience that same freedom. I'm now on a mission to silence self-doubt in 10 million women in 10 years by giving them simple strategies to speak up and ask for what they want in the boardroom and beyond, resulting in more clients, job promotions, and negotiation wins. Companies like NASA, Netflix, Google, and Sephora have been propelled toward more effective communication skills through my signature framework, The Confidence Cocktail™. This is your invitation to step into your most confident self so you can catapult your career! Karen Laos, Communication Expert and Confidence Cultivator, leverages 25 years in the boardroom and speaking on the world's most coveted stages such as Google and NASA to transform missed opportunities into wins. She is fiercely committed to her mission of eradicating self-doubt in 10 million women by giving them practical strategies to ask for what they want in the boardroom and beyond. She guides corporations and individuals with her tested communication model to generate consistent results through her Powerful Presence Keynote: How to Be an Influential Communicator. Get my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen Laos Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsultingLinkedIn: https://www.linkedin.com/in/karenlaos/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videosMy book “Trust Your Own Voice”: https://karenlaos.com/book/

Thanks to our Partners, Pico Technology and AutelWatch Full Video EpisodeIn this episode, Matt Fanslow uses Game of Thrones, specifically the arc of Daenerys Targaryen, as a metaphor for what can happen when a mechanical or technical specialist moves from employee to shop owner. The comparison is not that former technicians suddenly “burn everything to the ground,” but that people can start with strong ideals, endure pressure, accumulate responsibility, and slowly rationalize decisions they once hated from the other side of the counter.Matt draws a parallel between Daenerys' journey, from abused and powerless exile to powerful ruler, and the path of a technician who opens a shop after years of saying, “If I were in charge, I'd do things differently.” At first, that new owner may try to build the kind of workplace they always wanted: better pay, better equipment, better treatment, and fewer manipulative incentive structures. But then reality intrudes. Bills come due. Tooling, software, subscriptions, payroll, benefits, facility costs, and client pressure pile up. What once looked like greed from the employee side may start to look like survival from the owner side.A major thread in the episode is the difference between explaining behavior and excusing it. Matt is careful not to justify poor management, bad pay plans, or unfair treatment. Instead, he looks at how stress, fear, frustration, and financial pressure can slowly change a person's beliefs. The former employee who despised production-based pay may eventually install a production-based pay plan. The shop owner who wanted to buy the best equipment may eventually stop doing that when employees fail to care for it. The person who promised to never become “that owner” may wake up, or perhaps never wake up, having become very close to the thing they once opposed.The episode also touches on incentive design. Matt discusses how incentive-based pay plans can increase production, but only if the surrounding system is fair. When a mechanical or technical specialist is paid based on production, but too many external forces affect their ability to produce, the pay plan can feel like punishment. Dispatch, workflow, parts delays, bad information, poor estimating, broken processes, and uneven support can all take money out of the worker's hands. In that environment, the game feels unfair, even if the pay plan itself is not inherently unethical.Matt argues that pay plans should not be used as a substitute for management. A compensation structure cannot do the work of leadership, communication, process improvement, fairness, and accountability. Straight hourly can work. Flat rate can work. Hybrid incentive plans can work. But none of them work automatically, and none of them remove the need for honest management and honest self-assessment.The larger point is that people rarely change all at once. They shift slowly. The language changes first. Then the justifications. Then the policies. Then the culture. Like Daenerys, the fall is not simply about one bad decision at the end. It is the accumulated effect of pressure, loss, betrayal, fear, and power.Matt closes by reflecting on Game of Thrones itself, noting that the show was among the best when it was at its peak, even if the ending remains debated. He suggests that Daenerys' storyline may be worth revisiting not just as fantasy, but as a study in how ideals can erode when pressure, power, and isolation build over time.Key TopicsThe former technician turned shop owner: The episode examines what happens when someone who once criticized shop ownership suddenly has to carry the risk, payroll, bills, tooling costs, subscriptions, client demands, and employee issues themselves.Daenerys Targaryen as a shop-owner metaphor: Daenerys begins with a desire to break abusive systems, but eventually becomes capable of the very behavior she once opposed. Matt uses that arc to frame how former employees can become the kind of owners they used to resent.Explaining versus excusing: A central distinction in the episode is that understanding why owners behave a certain way does not automatically make those behaviors right.Incentive pay and production pressure: Production-based pay plans can produce measurable gains, but they also create resentment when employees are held accountable for factors outside their control.The danger of using pay plans as management: Matt argues that compensation systems cannot replace leadership, process design, accountability, and honest communication.Stress, fear, and rationalization: The episode explores how frustration, anxiety, financial pressure, and disappointment can slowly alter a person's beliefs and management style.The slow drift into becoming what you opposed: The episode's core warning is that becoming “that owner” usually does not happen in one dramatic moment. It happens one rationalization at a time.Quotes“When enough people make false promises, words stop meaning anything. Then there are no more answers, only better and better lies.”“We have to be able to explain things without excusing them.”“The pay plan cannot be the manager.”“You can have a straight hourly shop where production is good. You can have a flat-rate shop where people are happy. But neither one happens by accident.”“A production incentive becomes punishment when too many things outside the employee's control take money out of their hands.”“A lot of people do not become bad owners all at once. It is slow, and then all at once.”“The danger is not just power. It is pressure, fear, frustration, and then the story we tell ourselves afterward.”Thanks to our Partner, Pico TechnologyAre you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Visit PicoAuto.comThanks to our Partner, AutelFrom drivability diagnostics and TPMS service to ADAS and advanced safety systems, Autel helps technicians follow OEM procedures and repair with confidence. Learn more at Autel.comContact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube ChannelThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

Thanks to our Partners, Shop Boss and AppFueledAI is no longer something that's “coming.” It's already changing the way auto repair shops get discovered, build trust, and attract high-value clients. In this conversation, Brian Walker sits down with Doug DeLucca and Chris Luoma to talk about what happens when an auto repair shop embraces an AI-first SEO strategy and starts creating the kind of content AI platforms actually want to recommend.From ChatGPT and Claude to Grok and Gemini, both shop owners share real stories of customers finding their businesses through AI searches, arriving more educated, more trusting, and more ready to buy than the average lead. They also break down how content marketing, thought leadership, blogs, FAQs, and branding are helping their shops stand out in a rapidly changing digital landscape.You'll hear how one AI-generated referral turned into a $4,500 brake repair job, another became a $17,000 truck repair ticket, and why the future of marketing auto repair shops may look very different from traditional Google search.If you want to understand where SEO, AI, and shop marketing are headed and how to position your shop ahead of the curve, this is an episode you don't want to miss. Listen now.Show Notes with TimestampsIntroduction to AI-First SEO (00:00:09) Host Brian Walker introduces guests Doug DeLucca and Chris Luoma to discuss the results of their AI-first SEO strategy.Sponsors: Shop Boss & App Fueled (00:00:31) A brief thank you to the episode's sponsors, Shop Boss management software and App Fueled custom loyalty apps.Business Growth Over the Last 12-18 Months (00:01:21) Doug and Chris share their significant growth in revenue, gross profit, and car count over the past year.First Customer from an AI Recommendation (00:02:51) Both shop owners recall the first time a customer mentioned finding their business through an AI tool like ChatGPT.Which AI Platforms Are Recommending Shops? (00:04:51) The guests discuss the various AI platforms, like ChatGPT, Grok, and Claude, that customers are using to find them.How AI-Referred Clients Differ from Google Clients (00:05:37) AI-referred customers are more educated about the shop and their vehicle's issue, arriving with a higher intent to buy.Building a Relationship with AI (00:07:40) The conversation explores how users build a trusted relationship with AI, making its recommendations feel like a personal referral.The Impact of Upgrading to Level Two SEO (00:09:17) Doug and Chris explain how upgrading their SEO strategy led to higher quality clients and increased online appointment bookings.Targeting College Students with SEO (00:11:32) Both owners discuss successfully using dedicated web pages and blogs to attract college students and their out-of-state parents.Big Ticket Jobs from AI Referrals (00:13:14) Doug shares a story of a $4,500 brake job from a customer who used Grok to troubleshoot his car.Sponsors: Shop Boss & App Fueled (Mid-roll) (00:14:51) A mid-episode break highlighting the features and benefits of Shop Boss shop management software and App Fueled loyalty apps.A $17,000 Job from an AI Lead (00:17:03) Chris recounts how a new customer, who researched the shop extensively via AI, came in for a $17,000 engine replacement.Organic vs. Paid Growth Strategies (00:19:19) Doug discusses his organic, content-focused growth strategy, which has lowered marketing spend while increasing business by over 30%.A Mixed Marketing Approach (00:22:23) Chris explains his strategy of combining paid ads on Google and social media with a strong focus on content creation.The Future of Paid Ads in AI (00:23:38) The group speculates on how paid advertising within AI platforms might change the marketing landscape for auto repair shops.What Shop Owners Don't Understand About Marketing (00:26:44) The guests emphasize that content is king and that shops need to be different, using video and social media.Using Video and Social Media for Engagement (00:29:39) Doug and Chris discuss their use of video and frequent social media posting to build brand awareness and engagement.Final Thoughts: Lean into Content (00:31:11) The guests conclude that creating consistent, quality content is the best way to win in the new era of AI.How To Get In TouchJoin The Auto Repair Marketing Mastermind Group on FacebookMeet The ProsFollow SMP on FacebookFollow SMP on InstagramGet The Ultimate Guide to Auto Repair Shop Marketing BookEmail Us Podcast Questions or Topics Lagniappe (Books, Links, Other Podcasts, etc)Endless Customers by Marcus SheridanThey Ask, You Answer by Marcus SheridanBusiness Network International (BNI)Thanks to our Partners, Shop Boss and AppFueledThis episode is sponsored by Shop Boss. You know, other shop management software makes you work, but Shop Boss works for you.AppFueled at appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro.”The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode In this forward-looking conversation, Carm Capriotto and Chris Cloutier, CEO of AutoFlow and owner of three Golden Rule Auto Care locations, explore how artificial intelligence is rapidly transforming the automotive repair industry; not as a replacement for people, but as a powerful tool that helps shop owners lead smarter, communicate better, and operate more professionally. Chris shares firsthand experiences using AI inside both his software company and his repair shops, revealing how the technology can dramatically reduce time spent on leadership and administrative tasks while improving workflow efficiency and customer communication. From refining technician notes to helping build business plans and expansion strategies, AI is becoming what Chris describes as a 'thought partner' for today's shop owner. What You'll Learn: Why AI should be viewed as a strategic business partner, not a threat to the automotive repair professionHow effective prompting and providing context can dramatically improve AI-generated resultsWays AI can streamline major business tasks such as SBA loan preparation, SWOT analyses, and growth planningHow AI-powered technician note rewrites improve customer communication and strengthen professionalismWhy clear, polished communication acts as a “curtain of professionalism” that builds customer trustHow AI can help bridge language barriers by translating repair orders and inspection resultsThe risks and humor of “AI versus AI” hiring practices, where both employers and applicants rely heavily on artificial intelligenceWhy Chris believes today is the least expensive AI will ever be, and why shop owners should begin learning it now The biggest takeaway from this episode is simple: AI will not replace highly skilled automotive professionals, but it will absolutely enhance the shops that learn how to use it effectively. From improving efficiency and communication to elevating the image of professionalism, AI offers tremendous advantages for modern repair businesses. However, Carm and Chris emphasize one critical principle throughout the conversation: trust, but verify. Just like quality control in the service bays, AI-generated information should always be reviewed carefully before being shared with customers or used to make important business decisions. Chris Cloutier, Golden Rule Auto Care, and CEO of Autoflow. Listen to Chris' other episodes HERE Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: Visit the Website: https://remarkableresults.biz/ Subscribe on YouTube: https://www.youtube.com/carmcapriotto Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 Join our Insider List: https://remarkableresults.biz/insider All books mentioned on our podcasts: https://remarkableresults.biz/books Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom Special episode collections: https://remarkableresults.biz/collections Buy Me a Coffee: https://www.buymeacoffee.com/carm The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.

Austin Marshick delivers a message out of 1 Peter 2 about growing in faith, building up the church, and speaking the name of Jesus. 00:00 - Introduction 07:21 - I. Grow Up 12:51 - II. Build Up 24:53 - III. Speak Up

Have you ever stayed silent when you knew you should speak up - and then spent the rest of the day wondering why? In this episode, Catholic therapist Adam Cross, LMFT (#116623) explores the theology of assertiveness, unpacking why so many of us struggle to voice our needs, name our feelings, or hold our ground - and what our faith actually has to say about all of it. Drawing on the intersection of psychology and Catholic spirituality, Adam reflects on how fear of rejection and abandonment quietly drives passivity, how self-dismissal often has deep roots in our personal histories, and why the call to "Be Not Afraid" applies directly to our relationships and our inner life. He also offers practical tools - including I-statements and the invitation to healing work - for anyone who wants to grow in honest, charitable communication. Topics covered: Assertiveness as the intersection of truth and charity What we're really afraid of when we stay silent How past experiences of dismissal shape present passivity Inviting Christ into places of fear and self-silencing I-statements and speaking truth without blame Recognizing your needs as God-given Your voice matters. This episode is an invitation to believe that. Have questions? Visit my website: adamcrossmft.com Adam Cross, LMFT #116623

Week 6 of the series Help is Here . A Message by Travis Eades. . .

Betsy Kauffman is a globally recognized executive leadership coach and organizational agility consultant with over 25 years of experience transforming Fortune 500 leadership teams into high-performing, aligned powerhouses. As Founder and CEO of Cross Impact Coaching, she partners with CEOs and their executive teams—primarily in HealthTech and FinTech—to align strategy, execution, and team dynamics for lasting results. Her signature Leadership Alignment Lab blends executive coaching, proprietary 360 feedback, and strategic offsites to help C-suites turn vision into action. She also co-owns Kauffman & Co. Furniture, giving her a unique perspective on scaling and leading both service- and product-based businesses.      

Week 6 of the series Help is Here . A Message by Travis Eades. . .

Everyone is racing to adopt AI, but almost nobody is talking honestly about the damage it can cause. In this powerful episode of Life of a CISO, Dr. Eric Cole breaks down why companies do not need a Chief AI Officer and why AI belongs under cybersecurity leadership. From hallucinated answers and broken automation to the dangerous hype surrounding agentic AI, Dr. Cole explains why businesses are moving too fast and trusting systems that are not ready for critical decision making. Dr. Cole shares why cybersecurity is now at the center of the AI conversation and why CISOs must take ownership before companies create more chaos, confusion, and risk. He explains how attackers are already using AI at a level defenders cannot ignore and why cybersecurity teams are desperate for better detection capabilities. This episode also dives into the reality behind the AI hype. Dr. Cole challenges the promises being sold online about fully automated businesses, AI agents replacing teams, and systems that supposedly eliminate the need for human expertise. He explains why communication, judgment, and critical thinking still matter more than ever and why humans cannot blindly trust machines that confidently produce inaccurate information. Dr. Cole also shares a real example of AI giving false information about Instagram encryption and explains why relying on unchecked AI outputs can destroy credibility, hurt businesses, and create dangerous outcomes. At the same time, he reveals where AI can actually create value in cybersecurity through lateral movement detection, behavioral analysis, and faster attack identification. Instead of replacing humans, AI should be used as a tool to strengthen defenses and help organizations respond to threats before major damage occurs. If you are a current or future CISO, cybersecurity professional, executive, or business leader trying to understand what AI really means for your organization, this episode is required listening. The future of AI is not about replacing humans. It is about knowing where AI belongs and where it absolutely does not.  

Deb Liu has spent over two decades at the center of tech's biggest moments including PayPal's IPO, Facebook Marketplace, and four years as CEO of Ancestry. Now she's back as co-founder of Ember AI, building enterprise workflow automation at a moment when everything is moving faster than ever. In this episode, Deb gets honest about the career setbacks that almost pushed her out of tech, the personal losses that forced her to pause, and why she couldn't sit out the AI revolution. You'll walk away with practical thinking on how to say no without guilt, how to build teams that never get stuck, why "creator vs. consumer" is the most important distinction for the next generation, and how AI will reshape the way we all develop judgment and expertise at work.Chapters:0:00 How Deb Liu Went from PayPal and Meta to Founding an AI Startup2:30 How Generative AI Arrived Faster Than Anyone in Tech Predicted3:45 Rapid Fire Q1 - What to Do When Things Get Hard6:10 Rapid Fire Q2 - How to Know When to Say Yes or No to Opportunities7:30 Rapid Fire Q3 - How to Stay Motivated When Results Are Slow to Come 9:05 Rapid Fire Q4 - How Introverts Can Learn to Speak Up and Lead at Work 12:00 Rapid Fire Q5 - How Taking a Risk at PayPal Changed Deb Liu's Entire Career13:45 How to Build a Startup Team Culture That Stays Unblocked and Moves Fast18:50 How AI Is Changing Entry-Level Jobs and What the Workforce Needs to Do About It23:15 How to Help Kids Become Creators in a World Built for Consumers26:35 How Ember AI Helps Companies Automate Without Needing Software Engineers35:55 How AI Can Expand Access to Therapy, Education, and Opportunity at ScaleFind Deb OnlineWebsite: https://debliu.com/ Linkedin: https://www.linkedin.com/in/deborahliu/⁠ Substack: https://debliu.substack.com/ Ember AI: https://ember.new/

What started as a classroom demonstration about how quickly cats can reproduce without spay and neuter somehow turned into the CATTOO challenge, 27 tattoos, and now a Forbes article.In this episode of Keep it Humane: The Podcast, Daniel and Ashley break down the story behind the article, why the CATTOO challenge was created, and the bigger conversation around cat overpopulation, access to care, and responsible animal welfare.They also discuss the real impact of spay and neuter programs, the strain shelters and rescues continue to face, and why community-based solutions matter more than ever.Sometimes the best way to start a serious conversation is with something people will never forget.

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode In this fast-paced episode, shop owner and founder of the Automotive Management Network, Tom Ham, breaks down 15 major industry headlines in just 30 minutes, offering insight into the rapid changes reshaping automotive service, technology, and consumer behavior. From artificial intelligence and electric vehicles to rising car ownership costs and the exploding demand for automotive repair, this conversation connects today's news with what it means for shop owners, technicians, and the future of the industry. Along the way, Ham also shares several quirky and entertaining stories making waves across the automotive world. What You'll Learn Why major tech companies are investing heavily in AI and what that could mean for jobs, pricing, and the future workforceHow rising vehicle prices and soaring monthly payments are changing consumer behaviorWhy maintaining and repairing existing vehicles is becoming a smarter financial decision for driversHow the average age of vehicles on the road is creating unprecedented growth opportunities for auto repair shopsWhy automotive specialists and skilled trades are becoming some of the most valuable careers in the economyWhat slowing EV sales mean for automakers and the growing demand for EV-trained techniciansHow repair shops can benefit from changing economic trends, including larger tax refunds and deferred maintenanceFun and unusual industry stories, including remote-controlled vehicle heaters, backup camera cleaning devices, and vintage vehicle restoration programs The automotive industry is entering one of the most profitable and transformative periods in its history. While technology, AI, and shifting consumer habits continue to disrupt traditional industries, the need for skilled automotive professionals is only increasing. As vehicles stay on the road longer and repair demand rises, shops that adapt, invest in training, and embrace emerging opportunities will be positioned for long-term success. Tom Ham, Automotive Management Network. Tom's previous episodes HERE. Running a shop is a never-ending cycle of preventing problems and looking for solutions. Automotive Management Network is a 15,000+ member Website full of high-value documents, resources, and tips. Being a member gives you quick access to all the information you need to run a smooth, profitable shop. https://www.automotivemanagementnetwork.com/ https://laborratetracker.com/ Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: Visit the Website:https://remarkableresults.biz/Subscribe on YouTube:https://www.youtube.com/carmcapriottoFollow on Facebook:https://www.facebook.com/RemarkableResultsRadioPodcast/Follow on LinkedIn:https://www.linkedin.com/in/carmcapriotto/Follow on Instagram:https://www.instagram.com/remarkableresultsradiopodcast/Join Our Virtual Toastmasters Club:https://remarkableresults.biz/toastmastersJoin Our Private Facebook Community:https://www.facebook.com/groups/1734687266778976Join our Insider List:https://remarkableresults.biz/insiderAll books mentioned on our podcasts:https://remarkableresults.biz/booksOur Classroom page for personal or team learning:https://remarkableresults.biz/classroomBuy Me a Coffee:https://www.buymeacoffee.com/carmSpecial episode collections:https://remarkableresults.biz/collections The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcastwith Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion.https://remarkableresults.biz/Diagnosing the Aftermarket A to Zwith Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.https://mattfanslow.captivate.fm/Business by the Numberswith Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcastwith Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.https://autorepairmarketing.captivate.fm/The Weekly Blitzwith Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.https://chriscotton.captivate.fm/Speak Up! Effective Communicationwith Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.https://craigoneill.captivate.fm ...

In this episode of the HR Leaders Podcast On The Road, we sit down with Khalil Smith, VP, Inclusion, Diversity, and Engagement at Akamai Technologies, to unpack what it really takes to build a performance culture where people trust each other enough to speak up, challenge ideas, and grow.Khalil explains why culture is not what leaders say they want, but what the organization actually rewards, and why silence is often the clearest signal that trust has broken down.He shares how leaders can build stronger cultures by creating trust, encouraging healthy disagreement, aligning systems with values, and making recognition and feedback feel honest, specific, and useful.Most importantly, Khalil reveals why the future of culture belongs to organizations that close the gap between what they say and what they reward, creating environments where people can challenge respectfully, perform boldly, and speak up without fear.

Join Rocket Money to reach your financial goals faster at RocketMoney.com/RUSHHOUR   Jusitn Baldoni v Blake Lively Updates Trump Phone Scam Trump Reflection Pond Scam AOC Goes Viral With Answer About 2028 Election

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 3001: Cachet Prescott explores why intimidating people often hold power only because of the stories we tell ourselves about them. By understanding the root of your fear, leaning into your strengths, and practicing assertiveness in small ways, you can stop shrinking yourself around dominant personalities and start communicating with more confidence and clarity. Read along with the original article(s) here: https://introvertdear.com/news/introverts-speak-up-people-who-intimidate-you/ Quotes to ponder: “If you feel intimidated by someone, whether it's a coworker, your mother-in-law, or a friend-of-a-friend, understand that your fear gives them power over you and allows them to dictate your thoughts, emotions, and actions.” “We can change our behavior, and our life, simply by challenging the stories we tell ourselves and starting to tell ourselves new stories.” “Learning to speak up for yourself can be an uncomfortable yet absolutely life-changing process for an introvert.” Episode references: The Middle: https://www.imdb.com/title/tt1442464/ Forbes: https://www.forbes.com/ The Big Leap: https://www.amazon.com/Big-Leap-Conquer-Hidden-Level/dp/0061735361 Learn more about your ad choices. Visit megaphone.fm/adchoices