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“We all need to be speaking up about it. Not just the survivors. And we put so much burden on the people who've actually suffered the most, the most vulnerable among us.”Naga Munchetty speaks to Amy Wallace, co-author of Virginia Giuffre's memoir Nobody's Girl. Giuffre accused the then Prince Andrew, and late sex offender Jeffrey Epstein, of sexual abuse. The former prince, now Andrew Mountbatten-Windsor, told Newsnight in 2019 that he did not remember meeting Giuffre, and he has strenuously denied any wrongdoing. Virginia Giuffre's father has also denied all allegations of abuse.The memoir, published six months after Giuffre took her own life, describes her encounters with Epstein and his former girlfriend Ghislaine Maxwell. Amy Wallace says she expected to be a ghostwriter in the shadows, but after Giuffre's death, she decided to step forward and speak up for her.If this programme has affected you there are people who can give you support. If you're in the UK search for the BBC's Actionline or befrienders.org Thank you to the team at BBC Radio 5 Live with Naga Munchetty for their help in making this programme. The Interview brings you conversations with people shaping our world, from all over the world. The best interviews from the BBC, including episodes with writer Maggie O'Farrell, Sierra Leone's first lady Fatima Bio and head of the World Health Organisation Dr Tedros. You can listen on the BBC World Service on Mondays, Wednesdays and Fridays at 0800 GMT. Or you can listen to The Interview as a podcast, out three times a week on BBC Sounds or wherever you get your podcasts. Presenter: Naga Munchetty Producer: Cordelia Hemming Editor: Damon Rose(Image: Amy Wallace. Credit: Patricia Shields)
Have you ever known exactly what needed to be said... and said nothing? Maybe it was standing up for someone being talked about behind their back. Maybe it was telling a friend a hard truth. Maybe it was just raising your hand when you knew the answer, but you didn't want to look like you were trying too hard. This week, Coach Jamie sits down with Rosie, Kayleigh, and Sadie for an honest conversation about fear, faith, and finding the courage to use your voice. They get real about the moments they stayed quiet when they knew they shouldn't have, what actually stops us from speaking up, and the difference between speaking the truth in love and just starting drama. You'll hear real stories about choosing courage over comfort, why "sin of omission" is a real thing, and how one person's willingness to speak up can change a life they'll never even know about. Plus, a rapid-fire round putting these real-life scenarios to the test. Because courage isn't the absence of fear — it's being afraid and doing it anyway. This episode is part of our August "Courageous" series.
As we continue to read the story of the blind man Jesus healed, his parents are questioned about how their son was healed and it's obvious that they do not want to get involved.
Ken and Anthony debate whether or not Dillon Gabriel is one of the worst draft picks Andrew Berry has made in the last six years.
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A construction worker named Sean Dow was working on the 22nd floor of Pfizer's former Manhattan headquarters, a massive office building now being converted into residential apartments with additional floors being added.Dow noticed cracks in a concrete slab. When he investigated further, he found a structural column visibly bending. But when he raised the concern, the initial response from the general contractor was reportedly, “Don't worry, you'll work on the floor below.”Dow kept pushing. Workers were evacuated, and investigators later found floors sagging by as much as four inches.The story illustrates an important distinction in psychological safety. People remain silent not only because they fear punishment, but also because they believe speaking up will accomplish nothing.A genuine speak-up culture requires concerns to feel both safe to raise and worthwhile to raise. The real test is not whether leaders say they welcome concerns. It is what they do in the first minute after someone brings one forward.Do they dismiss the concern and offer reassurance without investigating? Or do they respond with curiosity and say, “Show me”?An organization that depends on unusually persistent workers to overcome a dismissive first response is not operating a strong safety culture. It is operating on luck.
Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveHow much cash did your shop actually make last month — and how much of it is still sitting in the bank? If you paid off every dollar of debt tomorrow, would you have anything left to cover a bad month?In this episode, Hunt Demarest, CPA, goes solo to tackle a topic he says trips up shop owners more than almost anything else: cash and reserves. He breaks down the simple rule of thumb for how much you should be keeping in the bank, then walks through four specific mistakes he sees shop owners make — from draining the business dry to (on the flip side) hoarding so much cash it becomes a legal liability, to the sneaky problem of debt payoff plans that leave owners debt-free and cash-poor at the same time. Hunt also shares the exact system he recommends clients use to set their own distributions so reserves never dip below where they need to be. Whether you're sitting on six figures in the checking account or wondering why you're always scrambling before payroll, this episode is a practical gut-check on the number that actually keeps a shop alive: cash.What You'll Learn...02:41 Cash vs. profit — the two flows of money every owner confuses03:30 The reserve rule of thumb — 3 to 6 months of overhead05:03 Why your ideal reserve depends on your shop's cash flow pattern06:55 Mistake #1 — Draining your business of its own cash09:51 The fix — how to set your monthly distribution the right way14:24 Mistake #2 — The "champagne problem" of keeping too much cash16:14 The profit-hold account trick — protecting cash without spending it17:01 Mistake #3 — Parking reserves where they earn zero interest19:12 Mistake #4 — Paying off debt too aggressively21:06 Cash and debt beats debt-free and broke — Hunt's ruleIf you're ready to stop guessing how much cash your shop should be holding, start building a reserve strategy that actually fits your business, and finally understand why "debt-free" isn't always the win it sounds like — this episode is essential listening.Thanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comGet the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
Matt and Michael wrestle with a question that has been hanging over both of them. Why have they stopped paying attention to the news? Is that a good thing or a bad thing? They land on the idea of a Cartesian crisis. Nobody trusts anything anymore. Every headline is met with an actually from someone who thinks they have the real truth. They explore how skepticism can lead to nihilism or to wisdom, and why character assassination has replaced actual argument. Then things get interesting. The conversation turns to what it means to truly love someone versus simply labeling them, why we have lost the definition of racism, and how dress codes and tattoos are really just signals we send to the world about who we want to be. They contrast David Bowie and Bob Dylan as two models of subversion, one grounded and one spinning off into the void. They talk about Jung, individuation, and why growing up means learning to reincorporate what you once rebelled against. And they end with a story about a fake recruiter that captures just how deep the trust crisis really goes. Cheers y'all
Reality is making a comeback.In this episode of Speak Up! Virginia, Candi Cushman and Victoria Cobb unpack a landmark U.S. Supreme Court decision affirming that states can protect girls' and women's sports based on biological sex. What does this ruling mean for Virginia schools, parents, and student athletes? Could it reshape ongoing legal battles over locker rooms, Title IX, and girls' sports across the Commonwealth?The conversation also covers:The Supreme Court's ruling on girls' sports and biological realityWhat the decision means for Virginia and the Loudoun County locker room caseThe legal confusion surrounding Virginia's rushed marijuana commercialization lawWhy governing through the state budget created unexpected consequencesReflections on America's 250th anniversary and the values that have made our nation uniqueThe Family Foundation and the Founding Freedoms Law Center are working every day to defend faith, family, freedom, and constitutional rights in Virginia.Learn more and get involved:
Breast cancer diagnoses are rising among younger women, including many who are not yet old enough for routine mammograms. What warning signs should women in their 20s, 30s and early 40s recognize, and what should they do when a concern is dismissed?Host Johanna Gomez, a breast cancer survivor, speaks with Dr. Starr Mautner, breast surgical oncologist, and Dr. Reshma Mahtani, chief of Breast Medical Oncology at Baptist Health Herbert Wertheim Cancer Institute. They explain why knowing what is normal for your body, understanding your personal risk and advocating for proper imaging or a biopsy can make a critical difference. Why breast cancer rates are increasing in younger women Lumps, skin changes, nipple changes and other symptoms that should not be ignored How lifestyle, alcohol use, genetics and family history may affect risk When screening should begin and why dense breast tissue matters Why an ultrasound does not replace a mammogram When to push for a biopsy or seek a second opinion Fertility preservation and coordinated care for younger patients Practical steps women can take to protect their breast health Early detection matters. Know your body, understand your risk and do not ignore a change that does not feel normal for you.Host:Johanna GomezAward-Winning Host & JournalistGuests:Starr Mautner, M.D.Breast Surgical OncologistBaptist Health Herbert Wertheim Cancer InstituteReshma Mahtani, D.O.Chief of Breast Medical OncologyBaptist Health Herbert Wertheim Cancer InstituteIf you found this episode helpful, you may also enjoy:Life After Breast Cancer: Fear, Healing, and HopeYoung Women and Breast CancerBreast Cancer Survivorship: 10-Years Later
Welcome back to Healthy, Wealthy, And Wise! In today's thought-provoking episode, we dive into a topic not often discussed within the pet care industry: the moral injury fueling burnout among groomers, veterinary staff, and shelter workers. Michelle Knowles, Mary Oquendo, and Denise Heroux explore the emotional toll that comes from witnessing or participating in practices that conflict with personal ethics, and how this unique strain of burnout impacts animal care professionals everywhere.Together, we unpack the evolution of grooming—from a product-centric, high-turnover corporate model to a more compassionate, fear-free approach centered on each animal's well-being. Our hosts shed light on the urgent need for better behavioral training, shifting industry standards, and the grassroots movement toward gentle handling as a new norm.Listen in as we discuss practical steps industry leaders can take to create positive change—empowering staff to speak up, integrating mindful animal care into workplace training, and moving beyond “just a trim” to truly prioritize the welfare of both pets and professionals. Whether you're a groomer, a pet parent, or simply passionate about animal welfare, this episode offers a timely call for connection, empathy, and transformative action within the industry.
Thanks to our Partners, Pico Technology, and AutelWatch Full Video EpisodePowered circuit testers tend to produce strong opinions. Some specialists consider them indispensable time-savers. Others see them as dangerous tools that make it far too easy to damage a circuit.In this episode, Matt examines where tools such as the Power Probe, Autel powered circuit tester, and metered test lights fit into an automotive diagnostic process. The ability to apply power or ground can be dangerous without an understanding of the circuit, but the same can be said of jumper wires, scan tools, oscilloscopes, and nearly every other useful diagnostic tool.Matt also opens the episode with thoughts on the unexpectedly short Conor McGregor and Max Holloway fight. Rather than focusing only on the disappointing result, he considers the discipline and preparation required to attempt something difficult, even when the attempt ultimately fails. That leads to a broader shop question: How should a leader respond when a capable employee puts in the work, takes on a difficult task, and still comes up short?In This EpisodeThe difference between a powered circuit tester and a metered test lightWhy Power Probe-style tools remain controversialThe risks of applying power or ground to an unknown circuitWhy Matt prefers the speed and simplicity of the Power Probe IIIUsing powered testers on motors, relays, power windows, and power seatsTesting fuel-pump power and ground circuitsUsing the tester's circuit breaker to evaluate whether a circuit can carry currentWhy unloaded voltage readings can be misleadingThe value of placing a known load on a circuitWhy corrosion can pass a voltage test but fail under loadMatt's experience with the Lisle and TOPDON metered test lightsWhy an incandescent test light is often more useful than an LED test lightThe difference between a dangerous tool and an improperly used toolKey TakeawaysA voltage reading does not necessarily prove that a circuit can perform useful work. A connection may show battery voltage through a meter and still fail when current is required.A metered test light can combine the speed of a traditional test light with an actual voltage reading and a known electrical load. Matt regularly uses this type of tester when checking fuses and evaluating circuit integrity.A powered circuit tester can also shorten the process of separating a failed component from a power-feed or ground problem. Matt describes using one at a fuel pump to verify the power side, ground side, and pump operation without repeatedly changing tools or building several different jumper-wire arrangements.The tool does make applying power or ground unusually easy. That convenience is precisely why the user needs to understand the circuit before pressing the switch.The Larger QuestionShould a tool be dismissed because it can cause damage in the wrong hands?A powered circuit tester can damage a circuit. A jumper wire can do the same. A scan tool can lead to expensive parts replacement when its information is misunderstood. The potential for misuse does not necessarily make the tool inappropriate. It may mean the specialist needs more knowledge before using it.Listener QuestionDo powered circuit testers belong in a professional diagnostic arsenal?Are they valuable time-savers, unnecessary risks, or a little of both? What version do you use, and where has it proven most useful?Mentioned in This EpisodePower Probe IIIPower Probe HookAutel powered circuit testerLisle metered test lightTOPDON TC001/CT100-style circuit testerIncandescent and LED test lightsFuel-pump circuit testingRelay and electric-motor testingThanks to our Partner, Pico TechnologyAre you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Visit PicoAuto.comThanks to our Partner, AutelFrom drivability diagnostics and TPMS service to ADAS and advanced safety systems, Autel helps technicians follow OEM procedures and repair with confidence. Learn more at Autel.comContact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube ChannelThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
Thanks to our Partners, Shop Boss and AppFueledWinning the Vision Hi-Tech Training & Expo Best Place to Work Award isn't something that happens by accident. It's the result of years of intentionally building a culture where people want to come to work, grow, and succeed.In this conversation, Brian and Kim sit down with Matt Mevert of Mevert Automotive & Tire Center to unpack what it really takes to create an award-winning workplace. Matt shares the emotional story behind receiving the recognition, explains why culture has to be designed, not left to chance, and discusses the role core values play in hiring, leadership, accountability, and making difficult personnel decisions. The conversation also explores how great teams are built, why character matters more than technical ability, and how protecting your culture ultimately leads to a stronger business.If you're looking to build an auto repair shop where great employees want to stay and thrive, this is an episode you won't want to miss.Listen now and discover practical leadership lessons you can start applying in your shop today.Show Notes with TimestampsIntroduction and Guest Welcome(00:00:10) Host Brian Walker introduces co-host Kim and guest Matt Mevert, owner of Mevert Automotive and Tire Center.Vision's "Best Place to Work" Award(00:01:20) Kim congratulates Matt on his shop winning the "Best Place to Work" award at Vision, nominated by his team.Matt's Reaction to Winning(00:03:42) Matt shares his emotional reaction to the award, realizing his team nominated him and the significance of the recognition.The Importance of Team Nomination(00:05:48) The hosts and Matt discuss how an award nominated by one's own team is the most meaningful form of recognition.Intentionally Designing Workplace Culture(00:08:38) Matt explains that a positive workplace culture doesn't happen by accident; it must be intentionally designed and cultivated.Developing and Implementing Core Values(00:10:13) Matt details the process of creating, refining, and integrating core values into the shop's daily operations and decision-making.The Hiring Process and Cultural Fit(00:16:45) The discussion shifts to the hiring process, focusing on finding candidates who are a good cultural fit beyond technical skills.Dealing with Toxic High-Performers(00:23:58) Matt shares his experience with a high-producing but toxic technician and the positive impact of their departure on team morale.Team Building Activities(00:29:54) Matt describes their twice-a-year team building events, like a lake day and a Christmas party, to foster bonding.Employee Appreciation and Recognition(00:32:16) Discussion on how the shop shows appreciation through birthday desserts, morning shout-outs, and a core values sticker reward system.Measuring Workplace Culture(00:35:21) Matt discusses the challenges of measuring culture and the importance of building trust so employees feel safe raising concerns.Leadership Advice: Rapid Fire Questions(00:43:26) Kim asks Matt a series of rapid-fire questions on leadership books, best advice, habits, and employee benefits.How To Get In TouchJoin The Auto Repair Marketing Mastermind Group on FacebookMeet The ProsFollow SMP on FacebookFollow SMP on InstagramLagniappe (Books, Links, Other Podcasts, etc)The 21 Irrefutable Laws of Leadership by John MaxwellVision Hi-Tech Training & ExpoThanks to our Partners, Shop Boss and AppFueledThis episode is sponsored by Shop Boss. You know, other shop management software makes you work, but Shop Boss works for you.AppFueled at appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro.”The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
In this week's episode, we speak with Jannis Hansa, speech pathologist, epidemiologist and researcher at the University of Applied Sciences Osnabrück in Germany, about the use of virtual reality (VR) to support real-world generalisation in voice therapy. Jannis discusses the challenge of helping clients apply therapy skills in everyday situations, how immersive VR environments can simulate real-life communication demands, the benefits and limitations of VR in clinical practice, and the importance of user-centred design in developing new therapy tools. Resources: Hansa & Hansen. (2025). User-centred qualitative evaluation of a fully immersive, head-mounted virtual reality application prototype to facilitate real-life transfer in voice therapy. IJSLP, 28, 303-315. https://doi.org/10.1080/17549507.2025.2473075 SPA members can access the article for free. For non-SPA members the first 50 people who click this link will be able to download the article for free: https://www.tandfonline.com/eprint/YMK7ZFDQBBNIZUYM8RUF/full?target=10.1080/17549507.2025.2473075 Hansa, LeFarth, Hansen. (2026). User experiences with fully immersive virtual reality applications in the context of speech-language pathology. A scoping review. IJLCD, 61(4), https://doi.org/10.1111/1460-6984.70289 Nudelman et al. (2026). Immersive Virtual Reality in the treatment of communication disorders: A scoping review. AJSLP, 1-17. https://doi.org/10.1044/2026_AJSLP-25-0059 Speech Pathology Australia acknowledges the Traditional Custodians of lands, seas and waters throughout Australia, and offers our respect to Elders, across all times and places. The Speak Up podcast recognises the central role of yarning and oral storytelling in Aboriginal and Torres Strait Islander culture, how this translates to knowledge translation, and that colonisation has interrupted these practices of Language and knowledge sharing. The Speak Up podcast acknowledges the need for truth-telling and deep listening, the central role that Language plays in connecting Aboriginal and Torres Strait Islander People with Culture, Country, and Community, and the interwoven nature of health, and social and emotional wellbeing. We recognise that the Traditional Owners of the Lands across Australia have been here since time immemorial, and that their sovereignty over this land, was never ceded. Free access to transcripts for podcast episodes are available via the SPA Learning Hub (https://learninghub.speechpathologyaustralia.org.au/), you will need to sign in or create an account. For more information, please see our Bio or for further enquiries, email speakuppodcast@speechpathologyaustralia.org.au Disclaimer: © (2026) The Speech Pathology Association of Australia Limited. All rights reserved. Important Notice, Please read: The views expressed in this presentation and reproduced in these materials are not necessarily the views of, or endorsed by, The Speech Pathology Association of Australia Limited (“the Association”). The Association makes no warranty or representation in relation to the content, currency or accuracy of any of the materials comprised in this recording. The Association expressly disclaims any and all liability (including liability for negligence) in respect of use of these materials and the information contained within them. The Association recommends you seek independent professional advice prior to making any decision involving matters outlined in this recording including in any of the materials referred to or otherwise incorporated into this recording. Except as otherwise stated, copyright and all other intellectual property rights comprised in the presentation and these materials, remain the exclusive property of the Association. Except with the Association's prior written approval you must not, in whole or part, reproduce, modify, adapt, distribute, publish or electronically communicate (including by online means) this recording or any of these materials.
Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Building a successful auto repair business isn't just about hiring great people; it's about creating a culture where the right people can thrive. In this episode of Episodic Education, Carm Capriotto welcomes Matt Lachowitzer, founder of Matt's Automotive Center, to discuss the leadership principles that helped grow his company to 11 locations. Matt shares why protecting culture sometimes means making difficult personnel decisions, how investing in employee development fuels long-term success, and why great leaders always begin by looking in the mirror. What You'll Learn Why one employee who doesn't fit your culture can create organizational drag.When letting go of a top performer is the best decision for your team.How leaders should evaluate their own role before blaming an employee's performance.How 29-day customer follow-up calls build trust and long-term loyalty.How company-wide training events reinforce culture and accelerate growth.The leadership mindset required to build a business that succeeds without depending on one person. Strong businesses are built by protecting culture, developing people, and leading with both accountability and compassion. Matt's leadership philosophy demonstrates that long-term success comes from investing in your team, making values-based decisions, and creating an organization where everyone has the opportunity to grow. Matt Lachowitzer, Matt's Automotive Service Center, Fargo-Moorhead, North Dakota and Minnesota. Listen to Matt's previous episodes HERE Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://remarkableresultsradiopodcast.captivate.fm/napaautocare NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: Download and Listen on Our Mobile App:https://automotiverepairpodcastnetwork.com/app/Visit the Website:https://remarkableresults.biz/Subscribe on YouTube:https://www.youtube.com/carmcapriottoFollow on Facebook:https://www.facebook.com/RemarkableResultsRadioPodcast/Follow on LinkedIn:https://www.linkedin.com/in/carmcapriotto/Follow on Instagram:https://www.instagram.com/remarkableresultsradiopodcast/Join Our Virtual Toastmasters Club:https://remarkableresults.biz/toastmastersJoin Our Private Facebook Community:https://www.facebook.com/groups/1734687266778976Join our Insider List:https://remarkableresults.biz/insiderAll books mentioned on our podcasts:https://remarkableresults.biz/booksOur Classroom page for personal or team learning:https://remarkableresults.biz/classroomSpecial episode collections:https://remarkableresults.biz/collectionsBuy Me a Coffee:https://www.buymeacoffee.com/carm The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcastwith Carm Capriotto:Facilitating Wisdom Through Story Telling and Open Discussion.https://remarkableresults.biz/Diagnosing the Aftermarket A to Z:From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.https://mattfanslow.captivate.fm/Business by the Numbers: Understand the Numbers of Your Business with CPA Hunt Demarest.https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.https://autorepairmarketing.captivate.fm/The Weekly Blitz: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.https://chriscotton.captivate.fm/Speak Up! Effective Communication: Develop Interpersonal and Professional Communication Skills with Craig O'Neill.https://craigoneill.captivate.fmhttps://remarkableresultsradiopodcast.captivate.fm/napaautocare
What is it like to grow up with a cleft palate and learn to find your voice in a world that often feels intimidating? In this episode of Our Forever Smiles, Laura sits down with Delaney, a professional in the medical device industry who was born with a cleft palate, to discuss her personal journey through surgeries, speech therapy, self-confidence challenges, and ultimately finding the courage to speak up and advocate for others. Delaney shares what it was like for her family to receive a surprise cleft diagnosis at birth, her early memories of hospital stays and surgeries, and how years of speech therapy helped shape her communication skills. She opens up about childhood insecurities, navigating bullying, and the lasting impact cleft can have on confidence and self-expression. Together, Laura and Delaney explore the unique perspective of being born with a cleft palate, the importance of advocacy, and why encouraging children to use their voice can be one of the greatest gifts parents can give. Delaney also offers heartfelt reassurance to parents who may be facing a new cleft diagnosis, reminding them that their child can live a happy, vibrant, and fulfilling life. Whether you're a cleft parent, a cleft-affected adult, or a healthcare professional supporting craniofacial families, this conversation is filled with hope, encouragement, and practical wisdom. Links: Buy Us a Coffee FB Support Group
Send us Fan MailQuick gems from Candi Hussle.I'm encouraging you all to speak up for yourself. I hope you all like this motivational fix. Remember to subscribe, download, leave a comment, rate this podcast and SHARE. xo- Candi HussleFollow On Social MediaInstagram: @DopeChickWithAmbitionInstagram: @CandiHussle Merch:https://www.dopechickwithambitionmerch.com/ #ytshorts #motivationalmonday #podcaster #podcastforwomen #motivation #speakup #motivationalspeaker #lifetips #podcast #keepgoing #positivethoughts #Dopechickwithambition Support the show
In a perfect world, getting the health care you need wouldn't require fighting for it. But in this week's episode, both of our storytellers discover just how hard they have to push to get the treatment — and validation — they need and deserve.Part 1: Cooper Joslin is determined to get a hysterectomy to finally stop the debilitating symptoms of endometriosis but all the doctors won't seem to let them make decisions about their own body. Part 2: As a PTSD survivor, Adrianne Frost assumes her dissociative episodes are simply part of living with trauma. Cooper Joslin is a web developer, artist, and activist. They made their DC theater debut at Capital Fringe 2022 with their solo performance, Atemporal, earning a "Best of Fringe" designation from DC Theater Arts. Cooper has also performed at the Kennedy Center with Story District and off-broadway at Joe's Pub in New York City with Generation Women. Their visual art has been featured in collections at the DC Commission of Arts & Humanities' I Street Gallery, the Rhizome, DuPont Underground, the DC LGBTQ Center, and As You Are. With a background in journalism, Cooper now uses their expertise to document the modern history of the transgender community through their growing oral history archive, The Trans Guide. Originally from Central Florida, Cooper now resides in Baltimore, with their wife, two cats, puppy, and a cherished queer chosen family. Adrianne Frost is an awarding winning storyteller and performer. Most recently, she performed with Generation Women at Joe's Pub, and has performed in Awkward Teenage Stories, Rejected, Two Truths And A Lie, Just One More Thing, and is a Moth Slam Champion. She began her own storytelling show in 2022 that runs every month at QED in Astoria called “New Tricks Stories”, in which all of the storytellers are over forty. @newtricksstories Originally from Louisiana, Adrianne Frost has been acting and performing for over 30 years. She has been seen everywhere from The Daily Show and Late Night With Conan O'Brien to the Law and Order franchise and the occasional independent film. Her true love is live performing and she has performed solo improv and her award-winning monologues all over New York City and at the Boston, Chicago and Orlando Improv and Comedy Festivals. Adrianne has written one book, I Hate Other People's Kids (Simon & Schuster) and is featured in two anthologies, including the 2004 Signet Book of American Humor. She has written for several humor websites, including Mc Sweeney's.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
What happens when business, politics, and personal values collide?In this episode, I'm joined by Amy McDonald, podcast host, content creator, and political communicator, for a candid conversation about why neutrality is often a choice, how women have been conditioned to stay quiet, and what it really takes to create change.Together, we explore:* Why “staying out of politics” is still a political decision* The hidden systems that shape women's leadership and ambition* How local conversations create national change* Why Millennials and Gen Z have an unprecedented opportunity to reshape the future* The power of history, community, and speaking up before it's too lateThis isn't a conversation about choosing sides. It's about choosing to participate.If you've ever wondered whether your voice matters, I hope this episode reminds you that meaningful change rarely starts with a headline. It starts with ordinary people who are willing to have difficult conversations.If this conversation challenged your perspective or gave you a new way to think about leadership, history, and civic engagement, I'd love to hear your thoughts.Subscribe to Like Nobody's Business so you never miss an episode.If you enjoyed this conversation, I'd be so grateful if you left a rating and review. Your support helps more people discover these conversations about leadership, business, and creating meaningful change.Share this episode with a friend, colleague, or someone who would find value in this discussion.Connect with Amy McDonald* Instagram: @amymaccc* Podcast: The Foolish OptimistYou can also follow me for more conversations on leadership, business, and building a life aligned with your values.Thanks for listening, and I'll see you in the next episode of Like Nobody's Business. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit emilyinyourbusiness.substack.com
Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveDo you actually know how much money your shop made last month? If 90% of new clients walking through Hunt's door don't, what are the odds you do?In this episode, Hunt Demarest, CPA, goes solo to call out the four most common ways shop owners are unknowingly sabotaging their own profit and loss statements — and the pain points he sees over and over again with new clients. He opens with a timely PSA on a scam email making the rounds targeting EIDL loan holders, then dives into why 90% of the shops Paar Melis brings on board are working off P&Ls that are materially misstated. From overly complicated financials to sales tracked without their matching costs to the owner's own cash and parts habits quietly wrecking the numbers, Hunt breaks down exactly where things go wrong — and how to fix it. Whether you've got a two-bay shop or a twenty-bay operation, this episode is a gut-check on whether the numbers you're using to run your business are actually telling you the truth.What You'll Learn...(02:59) Why this episode — a follow-up to the summer webinar series on P&Ls(03:24) PSA — the EIDL loan forgiveness scam targeting shop owners' inboxes(06:45) Mistake #1 — Why your P&L is flat-out wrong, and the 90% stat that proves it(09:23) Mistake #2 — Your P&L is way too complicated(13:31) The one-page rule — collapsed P&L vs. the four-page mess(15:31) The subaccount fix, using utilities as the easy win(16:26) Mistake #3 — Tracking sales without tracking the cost behind it(18:18) The tire sales trap — how "improving" your P&L can wreck your margins(20:12) Mistake #4 — You're the reason your financials don't add up(22:31) The parts cost leak nobody's stealing — it's just untrackedIf you've ever wondered whether your financials are actually telling you the truth, why a "good" P&L should fit on one page, and why tracking more sales categories can make your numbers worse instead of better — this episode is essential listening.Summer Webinar Series: Understanding Your Shop's Numbers Webinar: Replay Link and Passcode: .#TWUc81 Thanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comGet the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
Will reelection pressure from unions help push Moda Center renovation financing through...who should be the 1st statue for Boise St. Football and all the highlights from day 1 of BIG XII Media Days.
Thanks to our Partners, Pico Technology, and AutelWatch Full Video EpisodeIn this episode, Matt digs into a question that sits underneath a lot of shop economics, technician frustration, and industry culture: who should be responsible for buying the tools and equipment required to do the work a shop advertises?The discussion starts with a real-world example involving a dealership service department that did not have a connector depinning tool available, leaving a mechanical or technical specialist considering buying the tool personally. From there, Matt explores where the line should be drawn between personal hand tools and shop-owned equipment.Basic hand tools may be one thing. But scan tools, diagnostic equipment, specialty service tools, alignment systems, AC machines, tire equipment, connector service kits, and timing tools raise a different question entirely. If a shop sells those capabilities to customers, should the employee have to make the investment?Matt also looks at the long-term consequences of pushing too much cost onto specialists. If a specialist builds up enough personal tooling and equipment to perform a broad range of services, the industry may be quietly encouraging them to leave employment and open their own shop. That may work for some, but it also shrinks the talent pool, increases turnover risk, and may contribute to people leaving the industry altogether.The episode closes with a shift into diagnostic tool history, including a short “Mount Rushmore” of influential tools and equipment: the SCA, the Edge/Sun systems, the Fluke 87, and the Snap-on Vantage.Watch Reel VideoKey TopicsWhere the line falls between personal tools and shop-owned equipmentWhy “the specialist can just buy it” may be an unstable business strategyThe difference between basic hand tools and equipment required to sell a serviceHow tool investment affects technician income, risk, and career decisionsWhy shops should think about replacement cost when evaluating pay and retentionHow industry culture can unintentionally make shop ownership look like the only real path upwardThe difference between a tool investment working out and it actually being a good decisionVintage diagnostic equipment that changed how specialists workedNotable IdeasA shop advertising a capability should be equipped to perform that capability. If a shop sells alignments, AC service, tire work, connector repair, diagnostics, or programming, it becomes hard to justify the employee carrying the primary equipment burden.There may be some economic logic to a specialist buying a tool when they are guaranteed the work and the tool pays for itself. But that logic becomes unstable when the employee is taking the risk while the business is selling the service.Tool ownership can become a shadow path to business ownership. When specialists personally acquire enough tools and equipment to operate independently, the industry may be unintentionally training them to leave.Retention math has to include replacement cost. Production numbers matter, but so does the cost of losing a capable person, leaving a bay or role vacant, recruiting someone new, training them, and risking a revolving-door reputation.A tool purchase can “work out” without having been the smartest move. Matt reflects on his own history of buying diagnostic equipment and scan tools, noting that it helped build capability and reputation, but that does not automatically mean it was the best financial decision.Listener QuestionWhat tools or equipment have you been expected to buy personally?Where do you think the line should be between employee responsibility and shop responsibility?Should mechanical and technical specialists be expected to own anything beyond basic hand tools, or should the shop provide everything needed to perform the services it sells?Mentioned Diagnostic EquipmentSCA diagnostic equipmentSun/Edge PC-based engine analyzer systemsFluke 87 digital multimeterSnap-on VantageSnap-on Vantage ProOTC PerceptionSun engine analyzersFour-gas and five-gas analyzersPull Quotes“What's the logic of owning a business that advertises certain capabilities, but the shop itself is ill-equipped to be able to do that?”“If part of my purpose is to take care of my people, then one feature of that is to try to maximize their take-home pay and minimize their financial responsibilities to do the jobs they were hired to do.”“It may have worked out. I don't know if that means it was a good move.”Thanks to our Partner, Pico TechnologyAre you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Visit PicoAuto.comThanks to our Partner, AutelFrom drivability diagnostics and TPMS service to ADAS and advanced safety systems, Autel helps technicians follow OEM procedures and repair with confidence. Learn more at Autel.comContact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube ChannelThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
Thanks to our Partners, Shop Boss and AppFueledHave you ever looked at a customer who spent thousands with you, loved your shop, left great reviews... and then just disappeared? You know- that head-scratching moment. We're going to unpack it for you today!Kim Walker explores the real reasons loyal customers disappear after what seemed like a great visit and shares seven practical insights to help auto repair shop owners create memorable experiences that keep clients coming back. From strengthening follow-up systems and building genuine relationships to creating emotional connections that extend beyond the repair, this episode challenges you to look at every customer touchpoint with fresh eyes. If you're ready to improve retention, increase customer loyalty, and become the first shop your clients think of when they need service again, this is an episode you won't want to miss.Listen now and discover how to stop customers from ghosting your shop and start building relationships that last.How To Get In TouchJoin The Auto Repair Marketing Mastermind Group on FacebookMeet The ProsFollow SMP on FacebookFollow SMP on InstagramGet The Ultimate Guide to Auto Repair Shop Marketing BookEmail Us Podcast Questions or Topics Thanks to our Partners, Shop Boss and AppFueledThis episode is sponsored by Shop Boss. You know, other shop management software makes you work, but Shop Boss works for you.AppFueled at appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro.”The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
In this week's episode, we are celebrating NAIDOC Week. SPA's First Nations Lead, Nikita Westbury, speaks with Professor Chelsea Watego, a Munanjali and South Sea Islander woman with a career spanning 20 years in Indigenous healthcare, research, advocacy, and innovation. Nikita and Chelsea discuss what transformative change looks like when we talk about eliminating racism, facilitating self-determination, and uplifting Aboriginal and Torres Strait Islander voices. Speech Pathology Australia acknowledges the Traditional Custodians of lands, seas and waters throughout Australia, and offers our respect to Elders, across all times and places. The Speak Up podcast recognises the central role of yarning and oral storytelling in Aboriginal and Torres Strait Islander culture, how this translates to knowledge translation, and that colonisation has interrupted these practices of Language and knowledge sharing. The Speak Up podcast acknowledges the need for truth-telling and deep listening, the central role that Language plays in connecting Aboriginal and Torres Strait Islander People with Culture, Country, and Community, and the interwoven nature of health, and social and emotional wellbeing. We recognise that the Traditional Owners of the Lands across Australia have been here since time immemorial, and that their sovereignty over this land, was never ceded. Free access to transcripts, as well as a full list of resources and references for this podcast, is available via the SPA Learning Hub (https://learninghub.speechpathologyaustralia.org.au/). You will need to sign in or create an account. For more information, please see our Bio, or for further enquiries, email speakuppodcast@speechpathologyaustralia.org.au Disclaimer: © (2026) The Speech Pathology Association of Australia Limited. All rights reserved. Important Notice, Please read: The views expressed in this presentation and reproduced in these materials are not necessarily the views of, or endorsed by, The Speech Pathology Association of Australia Limited (“the Association”). The Association makes no warranty or representation in relation to the content, currency or accuracy of any of the materials comprised in this recording. The Association expressly disclaims any and all liability (including liability for negligence) in respect of use of these materials and the information contained within them. The Association recommends you seek independent professional advice prior to making any decision involving matters outlined in this recording including in any of the materials referred to or otherwise incorporated into this recording. Except as otherwise stated, copyright and all other intellectual property rights comprised in the presentation and these materials, remain the exclusive property of the Association. Except with the Association's prior written approval you must not, in whole or part, reproduce, modify, adapt, distribute, publish or electronically communicate (including by online means) this recording or any of these materials.
Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode What does it take to build one of the fastest-growing auto repair businesses while leveraging artificial intelligence to improve performance at every level? In this episode, Carm Capriotto welcomes Jesse Jackson, Founder and CEO of Mango Automotive, to discuss how she scaled from zero to eight locations in less than five years. Jesse shares the leadership lessons learned through rapid growth, how custom AI tools are helping improve customer experience and operational consistency, and why she believes it's time to rethink how independent shop owners plan their exit from the industry. What You'll Learn How Mango Automotive expanded from a startup to eight locations through strategic acquisitions.The leadership challenges that come with rapid growth and why building a corporate support team became essential.The three cultural principles that drive employee engagement: never yell, bonus well, and have fun.How AI is being used to measure standard operating procedures and improve accountability.Why analyzing phone conversations with AI helps advisors convert more callers into customers.How providing realistic price ranges over the phone can improve appointment conversion rates.How AI-driven follow-up processes dramatically increased maintenance rebooking rates.Practical ways any shop owner can use tools like ChatGPT or Claude to evaluate service advisor performance without spending hours reviewing phone calls.Why thousands of shop owners approaching retirement may be leaving significant business value on the table.How Jesse's cooperative exit model could help independent shop owners achieve substantially higher business valuations than traditional private equity acquisitions. Artificial intelligence isn't replacing great leadership; it's making great operators even better. Combined with a strong culture, measurable processes, and innovative thinking about business ownership, AI can help repair shops improve customer experience, scale more effectively, and create greater long-term value for both. Jesse Jackson, CEO, Mango Automotive, 8 locations Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: Visit the Website:https://remarkableresults.biz/Subscribe on YouTube:https://www.youtube.com/carmcapriottoFollow on Facebook:https://www.facebook.com/RemarkableResultsRadioPodcast/Follow on LinkedIn:https://www.linkedin.com/in/carmcapriotto/Follow on Instagram:https://www.instagram.com/remarkableresultsradiopodcast/Join Our Virtual Toastmasters Club:https://remarkableresults.biz/toastmastersJoin Our Private Facebook Community:https://www.facebook.com/groups/1734687266778976Join our Insider List:https://remarkableresults.biz/insiderAll books mentioned on our podcasts:https://remarkableresults.biz/booksOur Classroom page for personal or team learning:https://remarkableresults.biz/classroomSpecial episode collections:https://remarkableresults.biz/collectionsBuy Me a Coffee:https://www.buymeacoffee.com/carm The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcastwith Carm Capriotto:Facilitating Wisdom Through Story Telling and Open Discussion.https://remarkableresults.biz/Diagnosing the Aftermarket A to Z:From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.https://mattfanslow.captivate.fm/Business by the Numbers: Understand the Numbers of Your Business with CPA Hunt Demarest.https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.https://autorepairmarketing.captivate.fm/The Weekly Blitz: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.https://chriscotton.captivate.fm/Speak Up! Effective Communication: Develop Interpersonal and Professional Communication Skills with Craig O'Neill.https://craigoneill.captivate.fm
Small Non-Profit of the Year winner SpeakUp ReachOut is making a profound impact across Eagle County by creating a community where everyone has the opportunity to live a life worth living. Erik sits down with Executive Director Erin Ivie and Awareness and Brand Manager Leslie Robertson to discuss how the organization is taking a proactive, public health approach to suicide prevention through education, collaboration, workplace wellness, firearm safety initiatives, and peer support. They share powerful stories of hope, the importance of reducing stigma around mental health, and how partnerships with schools, first responders, businesses, and community organizations are helping save lives. This is an inspiring conversation about compassion, connection, and the collective responsibility we all have in supporting one another.Learn more about Speak Up Reach Out HERE
When you need to have a difficult conversation, the cost of staying quiet is greater than the risk of getting hurt. Here are five reasons why this is true.Follow me:►Youtube https://tinyurl.com/lfdyoutube ►Website → https://lastfirstdate.com/ ► Instagram → https://www.instagram.com/lastfirstdate1► TikTok → https://www.tiktok.com/@lastfirstdate1►Free Facebook group, Your Last First Date https://facebook.com/groups/yourlastfirstdate Work with me:►Private coaching: If you're feeling stuck in dating and relationships and would like to find your last first date, sign up for a complimentary 45-minute breakthrough session with me https://lastfirstdate.com/application ►Group coaching: Join my low-cost/high-value coaching group, the Woman of Value Club https://lastfirstdate.com/the-woman-of-value-club/ Get my books:►Becoming a Woman of Value; How to Thrive in Life and Love https://bit.ly/womanofvaluebook and Choice Points in Dating https://amzn.to/3jTFQe9 and Love at Last https://amzn.to/4erpj7C
Artspeak Radio, Wednesday, July 8, 2026, 9am -10am CST, 90.1fm KKFI Kansas City Community Radio, streaming live audio www.kkfi.org Producer/host Maria Vasquez Boyd welcomes Audrey Crabtree Executive Director KC Fringe Festival and June McDaniel EarlystART CEO. AUDREY CRABTREE, Executive Director KC Fringe The KC Fringe is the largest celebration of arts and culture in the Kansas City metropolitan area. Returning live for its 22nd season for a two-week explosion of performance, film, visual arts exhibitions, and events that showcase the work of local, national, and international artists. The mostly volunteer-run organization has been supporting artists, cultivating creators, and attracting adventurous audiences since July 2005. Our Mission-KC Fringe Festival champions creative expression by empowering artists to produce bold and innovative work through an annual visual and performing arts festival that is accessible and affordable for all. Our Vision-KC Fringe • Aspires to be the region's leading pipeline for artistic innovation, fostering individuals and groups with opportunities to continue on their artistic journey through education, mentorship, collaborations and partnerships with emerging and established organizations. • Create cultural understanding by amplifying diverse voices through inclusive representation in our artists, programming, audiences, and venues and expanding the festival to be reflective and inclusive of global cultures. • Envisions a vibrant, sustainable cultural landscape where artists and audiences converge, forming a dynamic and engaged community to experience the transformative power of the arts. Inclusivity Statement-KC Fringe is committed to providing a respectful, safe environment free from harassment, violence, discrimination, bullying, and abuse. We will not tolerate participation in activities or behaviors that discriminate on the ground of race, gender, age, marital status, religious beliefs, citizenship, mental and physical abilities or sexual orientation. We provide opportunities for everyone to contribute and participate in all events and activities whenever possible, and all community members are to be treated with respect and dignity. We seek to expand our reach to fight against injustices and become a more welcoming and equitable place for everyone to enjoy the performing arts. If you feel you are experiencing actions contrary to our safe, respectful environment, we want to hear from you. Please email our board liaison at SpeakUp@kcfringe.org. Accessibility Statement-All of our venues are wheelchair accessible. If you require additional assistance, please contact us one week in advance at accessibility@kcfringe-org.us.stackstaging.com for additional support at the venue. www.kcfringe.org JUNE MCDANIEL, EarlystART CEO, Ex-Officio - Embrace Wonder! The earliest years are the wonder years. A time when children are curious by nature and undeterred by the unknown. That's why an EarlystART education is distinctively different. Here, we believe in the ability of creative expression to fuel and express passion. We are where hope flies high. Where families flourish. Where kids can be kids. Here, we believe all children deserve a great education right from the start and will make the world better because of it. We're EarlystART, an innovator in wonder-filled early education for more than 50 years, and we're just getting started! At EarlystART, we are redefining early childhood education through a unique arts-infused curriculum that nurtures creativity, curiosity, and confidence in children from six weeks to five years old. Our approach goes beyond traditional learning - integrating visual arts, music, movement, and imaginative play into daily instruction to support academic readiness, social-emotional growth and resilience. In a community where many children face significant barriers from the very start, this model is proving transformative. We are seeing firsthand how exposure to the arts helps shape capable, compassionate, and confident young learners - the emerging leaders and citizens our community will rely on in the years ahead. • Why arts-infused learning is a powerful (and often overlooked) driver of long-term success • How EarlystART is addressing critical gaps in access to high-quality early education • The broader impact this work has on families, workforce development, and community vitality • Invite the community to support the Art of Wonder, our signature breakfast event on August 5th at the Zhou B Art Center Our Project Construct evidence-based curriculum encourages positive teacher-student relationships, autonomy, and child-led experiences. In this supportive, collaborative and child-centered environment, students not only develop per their individual needs – they flourish! Project Construct classrooms incorporate many of the activities found in traditional classrooms such as pretend play and block building, but have a clear emphasis on cognitive objectives. At EarlystART, our distinctive approach blends the Project Construct curriculum with the Arts, sparking each child's innate curiosity. We encourage creative expression and foster each child's social competence, support learning through play, and forge strong home-school connections. Our one-of-a-kind arts-infused environment touches all aspects of learning while also engaging families in the process. In turn, our students become enthusiastic, independent, and inquisitive learners as they march to their own beats and do what works for them! The EarlystART curriculum is a magical mix of visual, musical, and dramatic arts that come to life in our classrooms, art studios, and venues around the community. Why Art is Smart-Experiencing the arts prompts the synapses in a child's brain to fire away. And just like that, billions of new connections are formed through arts experiences and creative expression! Our dedicated arts educators integrate the arts in meaningful ways: leading students and parents in after-school Stay-and-Play activities; addressing the special needs of students who have experienced trauma through arts-based therapies; welcoming talented Artists in Residence to The Studio, our on-site makerspace; engaging families and community in artistic and cultural experiences on site and around the community that inspire creative thought and an appreciation for the arts. EarlystART, 2008 E. 12th Street, Kansas City, MO 64127 The flagship center along Kansas City's 12th Street Corridor has long been an anchor of hope and opportunity for children and families living in the historic Northeast neighborhoods or who work in the nearby downtown business district. THE ART OF WONDER Wednesday, August 5th, 2026 | Zhou B Art Center | 8:30-10 AM 1801 E. 18th Street, Kansas City, MO 64108 Wake up, pour a little joy, and let's paint the morning bright together! The Art of Wonder begins with a curated student art gallery showcasing original works created by EarlystART Little Learners. Each piece tells a story of curiosity, imagination, and growth – a vivid reminder of what quality early education makes possible. Join us at this distinctive venue in the Historic 18th & Vine Jazz District. Enjoy coffee, breakfast, and a morning brimming with inspiration – all to benefit EarlystART! www.earlystartkc.org
Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveWhy does the IRS really pick a tax return to audit? And if a CPA who does this for a living can still get dragged through a three-year fight, what chance does the rest of us have?In this episode, Hunt Demarest, CPA, steps out from behind the desk to tell his own story — a three-year audit of his 2023 tax return that started with a suspiciously timed refund and ended with a win built entirely on paperwork. Hunt breaks down what gets a return flagged in the first place, the one habit that separates audits you win from ones you lose, and why "innocent" and "victorious" aren't always the same outcome — proven by a client who did everything right and still wrote a $25,000 check to the IRS.Hunt also pulls back the curtain on what his firm's audit protection covers, why informational requests aren't the same as a real audit, and why a single missing signature nearly cost him a case tax law was already on his side of. Whether you're worried about a deduction on your own return or want to know what triggers an IRS letter, this episode is a real-time look at how audits actually play out — not the version you hear secondhand.What You'll Learn...(02:51) Hunt's own audit story begins — three years, one 2023 tax return(03:58) Why the audit really happened — a refund, then a red flag a month later(04:41) Getting flagged, part 1 — why large credits are an open invitation to audit(08:24) Getting flagged, part 2 — the oversized expense line the IRS can't ignore(09:48) Inside the process — what an IRS "information request" audit actually looks like(15:06) The rule that wins audits — documentation, documentation, documentation(19:15) Audits take time, and time is money — even when you win(19:40) 100+ hours, one frivolous case, and the real cost of defending yourself(22:28) The hardest truth — being innocent doesn't guarantee you'll win(23:12) The $25,000 loss — when the IRS agent simply won't listen(24:24) The call every shop owner dreads — when paying up beats fighting onIf you've ever wondered what actually happens after that letter shows up, why documentation is the difference between a two-month resolution and a three-year fight, and why sometimes the smartest move is knowing when to stop — this episode is essential listeningThanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comGet the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Storytelling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
Victoria is back! This week, join Candi and Victoria to descuss the potential concerning national trend with DSA candidates sweeping Democrat primaries. Plus, learn more on the budget breakdown and what's coming to your neighborhoods thanks to the radical liberals in Richmond.We'll be taking a short break next week to celebrate the 4th of July with friends and family.
Thanks to our Partners, Pico Technology, and AutelWatch Full Video EpisodeA Dodge Durango came into the shop for a second opinion after being suspected of needing a transmission. The symptoms sounded convincing at first: harsh shifts, apparent slipping, no diagnostic trouble codes, and a vehicle that felt completely wrong on the road. But the actual problem was much simpler. The Durango was stuck in four-low. Once shifted properly through neutral, the harsh shifting, driveline bind, and “slipping” behavior disappeared.Matt uses the case as a springboard into a broader discussion about diagnostic tunnel vision. The point is not just that someone almost condemned a transmission unnecessarily. The deeper issue is how easily a first impression can become the diagnosis. Once the vehicle felt like it was slipping, everything after that could be interpreted through that lens. That is where anchoring, confirmation bias, and premature closure start to become dangerous.The episode also compares the Durango case to a more common misfire scenario. A vehicle comes in with a misfire, the scan tool identifies a cylinder, the car line is known for coil failures, and the diagnosis becomes a coil and plug before much testing happens. That gamble may work most of the time, but the process failure is still there. Being right by probability is not the same as proving the fault.Matt also shares a personal example involving a Mini Cooper that was nearly misdiagnosed as needing a turbo. The actual issue was cam/crank timing related. The mistake became a difficult but important lesson in responsibility, process, and making things right with the customer.The episode closes with a nod to Mel Brooks on his 100th birthday, including Matt's Mount Rushmore of Mel Brooks films: Blazing Saddles, Spaceballs, The Producers, and History of the World, Part One.Watch Durango VideoKey TopicsWhy the Durango seemed like it had a major transmission failureHow four-low can mimic slipping, harsh shifting, and driveline problemsThe importance of reading the owner's manual when unfamiliar indicators appearAnchoring, confirmation bias, and premature closure in diagnosticsWhy “incompetent” may be technically accurate but often incomplete as an explanationThe ethical problem of charging for the wrong repair when the real fix is simpleWhy common failures can make weak testing feel justifiedHow probabilistic diagnosis can work until it does notThe value of owning a mistake and making it rightMel Brooks, comedy, and Matt's Mount Rushmore of Mel Brooks filmsPull Quote Options“The first impression is often the most dangerous piece of data in the whole diagnostic process.”“Being right most of the time does not mean the process was right.”“Customers should not be paying for our anchoring, our confirmation bias, and our premature closure.”“The real danger is not being wrong. The real danger is being done too early.”Episode TakeawaysA symptom that feels obvious can still be misleading. The Durango felt like it was slipping, but the transmission was not the problem.A flashing indicator or odd message on the dash may be the clue. The owner's manual may not feel like a diagnostic tool, but sometimes it is.Common failures can create lazy confidence. A known coil failure pattern or common turbo issue may point in the right direction, but it does not replace verification.Premature closure is expensive. It can cost the customer, the shop, or both.Ethics matter most when the mistake is discovered after the repair. The customer should not pay for a part that did not fix the vehicle just because the shop eventually stumbled into the real fix.A good diagnostic process should include forced questions: What am I anchored to? What evidence am I accepting too easily? What would prove my theory wrong?Thanks to our Partner, Pico TechnologyAre you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Visit PicoAuto.comThanks to our Partner, AutelFrom drivability diagnostics and TPMS service to ADAS and advanced safety systems, Autel helps technicians follow OEM procedures and repair with confidence. Learn more at Autel.comContact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube ChannelThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
Thanks to our Partners, Shop Boss and AppFueledThis week, Caroline Legrand and Hallie Wasinger take over the mic to break down one of Meta's biggest changes for businesses in years: Meta One. They explain what this new subscription service is, how it differs from Meta Verified, and what it could mean for auto repair shop owners who rely on Facebook and Instagram for marketing. From enhanced account protection and advanced analytics to increased visibility and AI-powered features, they discuss which shops may benefit, which features are worth watching, and why being an early adopter could provide a competitive advantage. If you want to stay ahead of the constant changes in digital marketing and understand how these updates could impact your shop, this is an episode you won't want to miss.Listen now to learn whether Meta One deserves a place in your marketing strategy and how you can prepare before it rolls out in the United States.Show Notes with TimestampsIntroduction to the Episode (00:00:09) Special host Caroline Legrand and co-host Hallie Wasinger introduce the topic: Meta One, the new paid subscription from Meta.Sponsor Messages (00:01:17) Advertisements for Shop Boss management software and App Fueled custom loyalty apps for auto repair shops are presented.Meta's New Paid Subscriptions (00:01:41) Discussion on Meta's new paid subscriptions, distinguishing them from Meta Verified and introducing the Meta One Essential and Advanced plans.Rollout and Pricing Tiers (00:02:52) Details on the six subscription tiers, pricing ranging from $2.99 to $49.99, and its current international rollout status.Why Pay for Meta Services? (00:04:25) The hosts discuss the value proposition of paying for Meta's services, framing it as a form of business insurance.Meta's Response to AI Search (00:06:34) Hallie explains that Meta One is a strategic response to the consumer shift from traditional search to AI-powered search.Meta Verified vs. Meta One (00:08:36) A clear distinction is made between Meta Verified (the blue checkmark) and the more comprehensive features offered by Meta One.Meta One Advanced Plan Features (00:10:43) A breakdown of the Meta One Advanced plan, including prominent placement in search, advanced analytics, and enhanced scheduling tools.Second Sponsor Segment (00:12:21) Additional sponsor messages from Shop Boss, highlighting its ROI dashboard and Boss Pay features, and from App Fueled.Clarifying Meta One's Benefits (00:14:24) The hosts clarify that Meta One offers increased visibility and deeper insights, rather than a direct increase in post reach.Impact on Content Scheduling (00:16:40) Discussion on how Meta One expands content scheduling capabilities, allowing users to schedule posts up to a year in advance.Meta One and Advertising Strategy (00:18:19) How advanced analytics from Meta One can inform organic content and ad strategies, though it doesn't directly impact ad costs.Advanced Protection and Content Credit (00:20:52) Details on the premium protection features, including direct human support and notifications when others use your original content on Facebook.Who Should Consider Meta One? (00:23:09) The hosts identify which types of shops would benefit most, emphasizing it as a trust signal for local businesses.The Future of Social Media Marketing (00:25:11) The hosts reflect on the evolving landscape of social media, encouraging early adoption of new tools to stay competitive.Final Recommendations and Outro (00:30:31) Final thoughts on the importance of being a top-tier shop and a thank you to the listeners and network.How To Get In TouchJoin The Auto Repair Marketing Mastermind Group on FacebookMeet The ProsFollow SMP on FacebookFollow SMP on InstagramGet The Ultimate Guide to Auto Repair Shop Marketing BookEmail Us Podcast Questions or Topics Lagniappe (Books, Links, Other Podcasts, etc)Meta One SubscriptionsChatGPTClaude AIThanks to our Partners, Shop Boss and AppFueledThis episode is sponsored by Shop Boss. You know, other shop management software makes you work, but Shop Boss works for you.AppFueled at appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro.”The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
In this week's rebroadcast, Anneke Flinn and Robyn Stephen, Director and Principal Clinician at Melbourne Child Development, and Speech Pathology consultant at Melbourne Paediatric Specialists, discuss the speech pathologist's role in Autism diagnosis. SPA and the presenters of this podcast acknowledge that this episode was originally recorded in 2024. As terminology and perspectives evolve over time, the original episode title and some of the language used may no longer reflect current preferred terminology. To support respectful and contemporary practice, the title of this episode has been updated. We recognise and respect that terminology preferences vary among neurodivergent people and communities, and we value approaches that honour diverse perspectives and individual preferences. Robyn has provided her own reflection on neuro-affirming care and the language we use when working with Autistic people. She also wanted to highlight that if you decide to delay a diagnostic decision for a few months whilst you monitor the child in a new setting such as kindergarten that this is not a watch and wait period as far as support is concerned. Intervention including parent and educator coaching should commence during this time as soon as possible using the child's strengths to enhance their function. Rebroadcast reflection provided by Courtney Reddacliff, speech pathologist and member of the Podcast Reference Group. Speech Pathology Australia acknowledges the Traditional Custodians of lands, seas and waters throughout Australia, and offers our respect to Elders, across all times and places. The Speak Up podcast recognises the central role of yarning and oral storytelling in Aboriginal and Torres Strait Islander culture, how this translates to knowledge translation, and that colonisation has interrupted these practices of Language and knowledge sharing. The Speak Up podcast acknowledges the need for truth-telling and deep listening, the central role that Language plays in connecting Aboriginal and Torres Strait Islander People with Culture, Country, and Community, and the interwoven nature of health, and social and emotional wellbeing. We recognise that the Traditional Owners of the Lands across Australia have been here since time immemorial, and that their sovereignty over this land, was never ceded. Free access to transcripts and a full list of resources and references for this podcast, is available via the SPA Learning Hub (https://learninghub.speechpathologyaustralia.org.au/). You will need to sign in or create an account. For more information, please see our Bio, or for further enquiries, email speakuppodcast@speechpathologyaustralia.org.au Disclaimer: © (2026) The Speech Pathology Association of Australia Limited. All rights reserved. Important Notice, Please read: The views expressed in this presentation and reproduced in these materials are not necessarily the views of, or endorsed by, The Speech Pathology Association of Australia Limited (“the Association”). The Association makes no warranty or representation in relation to the content, currency or accuracy of any of the materials comprised in this recording. The Association expressly disclaims any and all liability (including liability for negligence) in respect of use of these materials and the information contained within them. The Association recommends you seek independent professional advice prior to making any decision involving matters outlined in this recording including in any of the materials referred to or otherwise incorporated into this recording. Except as otherwise stated, copyright and all other intellectual property rights comprised in the presentation and these materials, remain the exclusive property of the Association. Except with the Association's prior written approval you must not, in whole or part, reproduce, modify, adapt, distribute, publish or electronically communicate (including by online means) this recording or any of these materials.
Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video EpisodeWhat if your shop operated like a championship team, where everyone knew the score and was motivated to win together?Gerry Frank, business coach and former shop owner of 35 years, joins Carm Capriotto to explain how gamification can transform an auto repair business by increasing profitability, accountability, and employee engagement. Rather than relying on pressure or incentives alone, Gerry shares a practical system that turns daily performance into a shared game built around visibility, ownership, and teamwork.What You'll LearnWhy diagnosing the real business problem is more important than applying quick fixes.How visible scoreboards create accountability and keep the entire team focused on shared goals.Why technicians and service advisors should update their own scores instead of management.Which key performance indicators matter most, including car count, billable hours, margins, and hours presented.Why aligning the front and back of the shop creates stronger teamwork and better customer outcomes.How storytelling helps employees understand the importance behind the numbers.A leadership approach that improves performance by focusing on results instead of criticizing people.Gamification isn't about making work feel like a game, it's about giving every employee clear goals, measurable results, and ownership of their performance. When leaders diagnose problems correctly, track meaningful metrics, and connect the numbers to a larger purpose, they create a culture where accountability, engagement, and profitability naturally grow. Gerry Frank, former shop owner, trainer and coach for Maverick Shop Owners Want a more profitable shop? Start with your service advisor. They are the face of your business, the voice on the phone, and the key to every approved repair. Download 'Words That Work - The Service Advisor's Complete Phone Scripts Playbook at https://serviceadvisortraining.com/ Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-careNAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/SPONSOR: NAPA Auto CareConnect with the Podcast:Visit the Website:https://remarkableresults.biz/Subscribe on YouTube:https://www.youtube.com/carmcapriottoFollow on Facebook:https://www.facebook.com/RemarkableResultsRadioPodcast/Follow on LinkedIn:https://www.linkedin.com/in/carmcapriotto/Follow on Instagram:https://www.instagram.com/remarkableresultsradiopodcast/Join Our Virtual Toastmasters Club:https://remarkableresults.biz/toastmastersJoin Our Private Facebook Community:https://www.facebook.com/groups/1734687266778976Join our Insider List:https://remarkableresults.biz/insiderAll books mentioned on our podcasts:https://remarkableresults.biz/booksOur Classroom page for personal or team learning:https://remarkableresults.biz/classroomSpecial episode collections:https://remarkableresults.biz/collectionsBuy Me a Coffee:https://www.buymeacoffee.com/carmThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcastwith Carm Capriotto:Facilitating Wisdom Through Story Telling and Open Discussion.https://remarkableresults.biz/Diagnosing the Aftermarket A to Z:From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.https://mattfanslow.captivate.fm/Business by the Numbers: Understand the Numbers of Your Business with CPA Hunt Demarest.https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.https://autorepairmarketing.captivate.fm/The Weekly Blitz: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.https://chriscotton.captivate.fm/Speak Up! Effective Communication: Develop Interpersonal and Professional Communication Skills with Craig O'Neill.https://craigoneill.captivate.fm
When I started my business, I wanted to create spaces where every single person felt seen, heard, and like they truly belonged . It sounds so beautifully simple on the surface, doesn't it? But as we all know, making sure people feel heard at work can get incredibly messy . This week, I had the absolute pleasure of chatting with a peer of mine from grad school, Daniel Newton, an Associate Professor at the University of Iowa, whose research on workplace engagement is quite literally out of this world . He's spent years studying how people speak up and stay engaged, working with everyone from corporate teams to actual astronauts aboard the International Space Station . Now, I always say that if an astronaut floating in zero gravity can feel ignored by Mission Control, it's okay if your team is struggling to communicate during shift changes ! Daniel and I shared some great laughs about the black box of office suggestion boxes (which usually just collect dust and some very chaotic notes) and how we can all become better allies by lifting each other's ideas . Key Themes from the Conversation Even Astronauts Struggle to Feel Heard. Feeling heard requires more than just listening. Speaking up requires responsive action or transparent feedback . When leaders or institutions fail to act, it creates a sense of being ignored, even in high-stakes environments like space exploration . "I worked with an astronaut that literally shared an idea with Mission Control and they didn't do anything, so he had to say it again, and then again. Even people that train for years and years, and have the complete trust of NASA, even they don't feel heard in their work sometimes." – Daniel Newton The Power of the Newcomer Perspective. People often hesitate to speak up because they are new, young, or feel like an imposter . However, fresh eyes bring the highest level of creative disruption and innovation to long-standing, status-quo systems . "The newcomer perspective is really valuable because you're gonna see things differently. And so we may hesitate to speak up because we feel like we're too new." – Daniel Newton Problems Drive Action, While Ideas Risk the Back Burner. Voicing workplace problems creates an immediate sense of urgency that forces management to respond and implement solutions quickly . The paradox is that while problems get fixed, proactive and creative new ideas are often pushed aside . "Creating urgency means that managers respond faster, and the company is more likely to implement and resolve those problems. But the downside of that potentially could be that new, yet important ideas get put on the back burner." – Daniel Newton AI as a Useful Sounding Board, Not a Human Replacement. Artificial intelligence serves as a fantastic, low-stakes rehearsal partner to build confidence before pitching ideas . While AI excels at optimizing usefulness and efficiency, human input remains essential for true originality and novel thinking . "AI-generated ideas were really good with the usefulness component. But the humans were really good at the originality component. If we're generating new ideas, we need the human in the loop." – Daniel Newton The Power of Indirect Framing (The "Midwest Nice" Strategy). For those who struggle to be blunt, framing an idea or problem as a collaborative question lowers defensiveness in dominant leaders and invites them into the solution rather than putting them on the defensive . "Have we thought about X? Or might we consider doing this? Being indirect, asking or speaking up in the form of a question is helpful because it didn't put leaders on the spot. They don't feel as threatened." – Daniel Newton One Actionable Takeaway To help an idea land successfully with a dominant supervisor or to ease your own anxiety about speaking up, frame your insight as a question (e.g., "I wonder if we might consider..." or "Have we looked at...") rather than a direct mandate . This invites collaboration, lowers leadership defensiveness, and creates an immediate open door for your perspective to be heard .
I greet you in Jesus' precious name! It is Friday morning, the 26th of June, 2026, and this is your friend, Angus Buchan, with a thought for today. We go to the Book of Acts 23:26-30: ”To the most excellent governor Felix: Greetings. This man was seized by the Jews and was about to be killed by them. Coming with the troops I rescued him, having learned that he was a Roman. And when I wanted to know the reason they accused him, I brought him before their council. I found out that he was accused concerning questions of their law, but had nothing charged against him deserving of death or chains. And when it was told me that the Jews lay in wait for the man, I sent him immediately to you, and also commanded his accusers to state before you the charges against him. Farewell.” This is a letter written by an unbeliever, we're assuming, a Roman commander to his Governor, Felix. This man actually saved one of Christianity's greatest ambassadors, the Apostle Paul. You know what the Lord laid on my heart this morning? I really want to share it with you. As Christians, we must learn to speak up, and we must learn to get involved with the things of this world. Now you've heard me say many times before, we are sojourners, we are travellers through a foreign land. This is not our home, our home is in Heaven, but this man is an example to us. He got involved and as a result saved the life of Paul, the Apostle. If he hadn't got involved and sent this letter with his soldiers to Caesarea, to the Governor Felix, Paul would have been killed. I don't know how many times unbelievers have put us to shame when it comes to doing the right thing. We walk past, we look the other way. We must not do that. We are not of this world, but we are representatives of Jesus Christ in the world. He could have just turned the other way and said, ”Look, it's got nothing to do with me. Do what you like with him.” They would have killed him. Today, you and I, as ambassadors of Christ have a responsibility in society to speak up and say, “Hey, that's not right” or to defend an innocent man. Jesus bless you and let's stand up for the king. Goodbye.
Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveWhy is a shop charging $300 an hour in Texas still taking home less profit than a shop in Maine charging $30 less? Does where you're located actually decide how much money ends up in your pocket — or is something else driving the gap?In the final installment of a three-part dive into the 2026 Auto Shop Benchmark Report, Hunt Demarest, CPA, breaks down the regional, size, and vehicle-type trends separating the most profitable shops in the country from everyone else. From the Southeast's 17% margins to the Southwest's labor-rate paradox, Hunt unpacks why charging more doesn't always mean keeping more — and why "your shop is no different" is only half true.Hunt also dives into the numbers behind general repair, diesel, and European shops, explains why bigger isn't always better, and closes with a sobering look at the technician shortage now threatening the entire industry. Whether you're running a one-bay diesel shop in the Midwest or a multi-bay European specialty shop in the Northeast, this episode is your roadmap to benchmarking against the right peers — not just the averages.What You'll Learn...(00:00) Intro(03:34) Kicking off Part 3 of the 2026 Benchmark Report series — this week, regional trends(05:40) Why productivity — not location — is the real leading indicator of profit(07:34) Where the top shops actually are (hint: the South didn't make the list)(08:36) The Southwest's labor-rate paradox — highest rates, lowest profit(12:40) "Your shop is no different" — the half-truth every owner needs to hear(14:28) The $1.4M myth — why bigger shops aren't necessarily more profitable(19:23) General repair vs. diesel vs. European — which type actually pays best(22:06) Parts margin vs. labor margin — where each vehicle type wins and loses(24:27) Percentages vs. dollars — why a diesel shop can out-earn a general shop(28:06) The 37,000-tech shortfall, and why 67% of techs quit before year one(30:00) Aging fleets, deferred maintenance, and the hybrid boom shops can't ignoreIf you're ready to stop benchmarking against the wrong shops, start understanding which numbers actually predict profit, and finally see where your region, size, and specialty really stack up — this episode is essential listening.Get the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Part 1: Auto Shop Benchmarks: Biggest Changes, Key KPI's and Trends [E226] https://huntdemarest.captivate.fm/episode/hunt226/Part 2: What the Top 10% of Auto Repair Shops Are Doing Differently — And What the Bottom 10% Refuse to Fix [E227] https://huntdemarest.captivate.fm/episode/hunt226/Thanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comGet the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
Catch the second half of Leslie Blackwell's incredible story of redemption and healing this week on Speak Up! Virginia. Leslie and Candi confront the lies told to women and share resources for truth and healing.For information and to find support, please visit: https://supportafterabortion.com/For more information on healing post-abortion, please visit: https://www.rachelsvineyard.org/To read more post-abortion testimonials, please visit: https://abortiontestimonials.com/To help push back on the lies in our culture and defend life, visit: https://www.familyfoundation.org/life
Thanks to our Partners, Pico Technology, and AutelWatch Full Video EpisodeIn this episode of Diagnosing the Aftermarket A to Z, Matt Fanslow starts with a case study on a 2000 Ford Excursion with a 7.3L Power Stroke that came in with a severe lack of power. What began as a fuel delivery problem turned into a more interesting diagnostic puzzle involving a P1280 injection control pressure sensor code, an aftermarket ICP sensor, and a fault that appeared to happen not during cranking or running, but after key-off.The case becomes a practical example of why testing under actual operating conditions matters. Static tests can pass, scan data can look normal, and a meter may never show the event. In this case, the scope captured something the rest of the tools could easily miss.Matt then shifts into a listener question about artificial intelligence, especially large language models like ChatGPT, Gemini, Claude, Grok, and others. The concern is not simply whether AI is good or bad, but whether people, especially kids, may begin outsourcing too much thinking, writing, problem-solving, and confidence to these tools.The episode lands on a recurring theme: tools are not the problem by themselves. The question is how they are used, what skills may atrophy when they are overused, and whether individuals, families, businesses, industries, and society are willing to think more carefully and evidence-first about the long-term effects.Topics Covered2000 Ford Excursion 7.3L Power Stroke Case StudyMatt discusses a 7.3L Power Stroke with a major lack-of-power concern. The initial issue was tied to the low-pressure fuel supply side. A basic fuel pressure test had passed, but it had not been tested under the actual conditions where the symptom occurred.That led to a larger point: testing at idle, key-on, or during cranking is not the same as testing under load.The vehicle ultimately had damaged pickup screens and debris in the fuel tank. Cleaning the tank and replacing the failed components solved the fuel supply issue, but another problem remained.The P1280 ICP Sensor ProblemAfter the fuel supply repair, the truck began setting a P1280 code, related to the injection control pressure sensor circuit reading low.The strange part was that the voltage looked normal:Key-on engine-off voltage looked normal.Cranking voltage did not drop.Five-volt reference stayed stable.Sensor ground stayed stable.The signal looked fine while running.The meter never really caught the failure.The scope eventually revealed the important event: after key-off, the ICP signal voltage would sometimes dip nearly to zero. That appeared to be enough for the PCM to set the code on the next key cycle.Scope vs. Meter vs. Scan ToolThis case is a useful reminder that each tool has limits.A scan tool may not refresh fast enough or may stop collecting data after key-off. A meter may technically sample quickly, but the display may not show a short event clearly. The oscilloscope was the tool that made the failure visible.The point is not that one tool is always better. The point is knowing which tool fits the question being asked.Aftermarket Sensor BehaviorThe aftermarket ICP sensor appeared to produce a rebound effect after shutdown. Matt compares the behavior to something like inertial rebound, a concept familiar from certain pressure pulse sensors and piezo-style tools.The OE Motorcraft sensor did not reproduce the same behavior. Replacing the aftermarket sensor with the OE sensor corrected the issue.Main Diagnostic TakeawaysTesting has to match the failure condition. A fuel pressure test that passes at idle does not prove the fuel system can keep up under load.A sensor can create a failure outside the moment most people are watching. In this case, the important event seemed to occur after key-off.A scope can reveal details that a scan tool or meter may miss, especially when the event is brief, intermittent, or happens outside normal observation windows.Aftermarket parts can fail in ways that are not obvious or traditionally “failed.” The sensor was not simply dead. It behaved incorrectly under a specific condition.Listener Question: AI, Kids, and Skill AtrophyThe second half of the episode deals with a listener question about artificial intelligence and whether it may negatively affect people, especially kids.Matt narrows the discussion to what most people mean by AI in everyday conversation: large language models. These tools can write, summarize, explain, organize, and suggest. That makes them useful, but it also creates a risk.The concern is skill atrophy. When people lean too heavily on AI to write, think, summarize, diagnose, or explain, they may lose confidence or sharpness in those same areas.AI TakeawaysAI does not have to be viewed as the collapse of civilization, but it also should not be treated casually.The better question is not “Is AI good or bad?” It is: What happens when people outsource too much of their thinking to it?Matt argues for an evidence-based approach. Families, schools, businesses, industries, and society should be asking harder questions about long-term effects instead of simply letting the tools spread and hoping it all works out.Neuroplasticity matters here. Even if people become overdependent on AI, the brain can adapt again. Skills can be rebuilt. Confidence can be recovered. But that depends on whether people recognize the problem and choose to do something about it.Thanks to our Partner, Pico TechnologyAre you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Visit PicoAuto.comThanks to our Partner, AutelFrom drivability diagnostics and TPMS service to ADAS and advanced safety systems, Autel helps technicians follow OEM procedures and repair with confidence. Learn more at Autel.comContact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube ChannelThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
When feelings, needs, and wants don't have a place to go, they don't simply disappear. They often find another outlet. For many people, food becomes the place where hurt, anger, disappointment, stress, and resentment get expressed without ever being spoken out loud. In this episode, I'm exploring why disordered eating behaviors can feel so difficult to let go of and why they often provide very real relief in the moment. We'll talk about the emotional and relational layers underneath bingeing, restricting, and food obsession, and why recovery isn't only about changing eating behaviors. Sometimes the missing piece is learning to recognize what's happening emotionally before food enters the picture. If you've ever felt confused by your eating patterns or wondered why you're still struggling despite doing all the "right" things, this episode offers a different lens for understanding what's going on and why food may not be the whole story. Quotes "You didn't decide to stop speaking up for yourself; you adapted, and adaptation is smart." "It's survival. It's resourceful." "When you can't say, 'I'm angry,' that anger does not disappear. When you can't say, 'I'm hurt,' or, 'I need something,' or, 'I want something,' those feelings do not evaporate." "Every single time you route a feeling through food instead of through language, meaning through words, through relationships, through actually telling someone what happened, the original feeling never gets named, it never gets heard, and the need never gets met." "You're trying to answer a question with the wrong answer. The question wasn't about food, and the answer wasn't about food." "Real recovery involves slowly building the capacity to feel something and stay with it long enough to know what it actually is." "The eating disorder isn't necessarily a food problem, or it's really not only a food problem that occasionally gets emotional. It's an emotional and relational problem that found food as its home." Frequently Asked Questions Why do I binge eat after stressful conversations? Many people notice that binge eating happens after conflict, criticism, disappointment, or situations where they suppress their feelings. When emotions aren't acknowledged or expressed, food can become a way to cope with the discomfort. The binge often isn't random. It's frequently connected to something that happened earlier in the day. Can an eating disorder be caused by emotional suppression? Emotional suppression isn't the only cause of an eating disorder, but it can be a significant contributing factor. When someone consistently avoids expressing needs, wants, anger, hurt, or disappointment, eating disorder behaviors may develop as a way to manage or communicate those emotions. Why does restricting food make me want to binge? Restriction is one of the most common drivers of binge eating. When your body isn't getting enough food, it naturally increases the urge to eat. Many people assume their binge eating is purely emotional when physical deprivation is also playing a major role. Is emotional eating the same as binge eating? No. Emotional eating involves using food to cope with emotions, while binge eating typically involves eating a large amount of food with a sense of loss of control. The two can overlap, but they are not the same thing. Why do I struggle to identify my emotions? Many people learn early in life to focus on other people's needs while ignoring their own. Over time, this can make it difficult to recognize emotions, needs, preferences, and boundaries. Learning to identify feelings is often an important part of recovery. Can improving boundaries help with disordered eating? For some people, yes. Difficulties with boundaries, people pleasing, and self-advocacy can contribute to emotional stress that later shows up through food behaviors. While boundaries alone won't resolve an eating disorder, they can be an important part of the healing process. How do I know if my eating habits are connected to my emotions? Start by paying attention to patterns. Notice what happens before urges to binge, restrict, overeat, or obsess about food. Many people discover that certain conversations, situations, or emotional experiences consistently show up before food becomes more difficult to manage. Awareness is often the first step toward understanding what's driving the behavior. Resources Be sure to sign up for my weekly newsletter! Brave on Purpose! - Grab my new book here! Grab my Journal Prompts Here! Looking for a speaker for an upcoming event? Let's chat! Now accepting new clients! Find out if we're a good fit! Episodes Mentioned: -Episode 198. People Pleasing and Eating Disorders -Episode 200. 3 Capacities That Matter More Than Motivation in Eating Disorder Recovery LEAVE A REVIEW + help someone who may need this podcast by sharing this episode. Be sure to sign up for my weekly newsletter here! You can connect with me on Instagram @rachelleheinemann, through my website www.rachelleheinemann.com, or email me directly at rachelle@rachelleheinemann.com
Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode What does it take to grow from a single auto repair shop to six locations in less than a decade? Host Carm Capriotto sits down with AJ DeBuono to discuss his journey from serving as a U.S. Marine in Iraq and Afghanistan to becoming a successful multi-shop operator. AJ shares the lessons learned through rapid growth, the acquisition strategy that has fueled his expansion, and how military discipline, financial discipline, and a commitment to people have shaped his leadership approach. Rather than buying struggling businesses and attempting turnarounds, AJ focuses on acquiring profitable shops with untapped potential. What You'll Learn How AJ leveraged SBA veteran loan programs to purchase and expand his first auto repair businessWhy he prefers acquiring profitable shops instead of distressed operationsThe key performance indicators he targets to quickly improve profitabilityHow military leadership principles influence his management style and business decisionsThe importance of creating career advancement opportunities through expansionLessons learned from growing too quickly and navigating financial stressHow AJ approaches shop transitions to minimize disruption for employees and customersWhy maintaining strong personal relationships with team members remains a priority despite operating multiple locations Growth is not simply about adding locations. It's about creating opportunities for your people, building systems that scale, and maintaining the discipline to make smart decisions when the pressure is highest. AJ DeBuono's story demonstrates that successful expansion comes from acquiring the right businesses, investing in your team, and staying focused on long-term value rather than short-term gains. AJ DeBuono, Diehl Auto Repair, Chicago, IL Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: Visit the Website:https://remarkableresults.biz/Subscribe on YouTube:https://www.youtube.com/carmcapriottoFollow on Facebook:https://www.facebook.com/RemarkableResultsRadioPodcast/Follow on LinkedIn:https://www.linkedin.com/in/carmcapriotto/Follow on Instagram:https://www.instagram.com/remarkableresultsradiopodcast/Join Our Virtual Toastmasters Club:https://remarkableresults.biz/toastmastersJoin Our Private Facebook Community:https://www.facebook.com/groups/1734687266778976Join our Insider List:https://remarkableresults.biz/insiderAll books mentioned on our podcasts:https://remarkableresults.biz/booksOur Classroom page for personal or team learning:https://remarkableresults.biz/classroomSpecial episode collections:https://remarkableresults.biz/collectionsBuy Me a Coffee:https://www.buymeacoffee.com/carm The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcastwith Carm Capriotto:Facilitating Wisdom Through Story Telling and Open Discussion.https://remarkableresults.biz/Diagnosing the Aftermarket A to Z:From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.https://mattfanslow.captivate.fm/Business by the Numbers: Understand the Numbers of Your Business with CPA Hunt Demarest.https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.https://autorepairmarketing.captivate.fm/The Weekly Blitz: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.https://chriscotton.captivate.fm/Speak Up! Effective Communication: Develop Interpersonal and Professional Communication Skills with Craig O'Neill.https://craigoneill.captivate.fm
In a world where influence is the key to success, understanding the delicate dance between power and persuasion can make all the difference. In this episode, Adam Galinsky explores the intricate dynamics of leadership, power, and negotiation, shedding light on how individuals can amplify their influence and foster meaningful connections. With a wealth of research-backed wisdom and engaging storytelling, Adam equips listeners with actionable ideas to harness their potential, empower others, and create meaningful impact. In this episode, Darius and Adam will discuss: (00:00) Introduction to Inspiration and Leadership (02:00) Adam's Origin Story and Academic Journey (10:15) Transitioning to Leadership and Teaching (12:15) The Birth of the Book “Inspire” (17:02) Insights on Inspiring vs. Infuriating Leaders (23:19) Exploring Visionary Leadership (28:20) The Power of Optimism and Values (32:10) The Role of Hope in Visionary Thinking (37:31) Mastering Self for Effective Leadership (41:45) Overcoming Anxiety to Inspire Others (47:35) The Importance of Reflection in Leadership Adam Galinsky is the Vice Dean for Diversity, Equity, and Inclusion and Paul Calello Professor of Leadership and Ethics at Columbia Business School. A leading expert in leadership, negotiations, and decision-making, he has published over 300 works in management and social psychology. Co-author of the bestseller “Friend & Foe (2015)”, Adam's insights have earned acclaim from The New York Times and Financial Times. His TED Talk, How to Speak Up for Yourself, has over 7.4 million views. His upcoming book, “INSPIRE (2025), explores the traits of truly inspiring leaders. Connect with Adam: Website: https://adamgalinsky.com/ LinkedIn: https://www.linkedin.com/in/adam-galinsky-05090a3 Twitter: https://x.com/AdamGalinsky Connect with Darius: Website: https://therealdarius.com/ Linkedin: https://www.linkedin.com/in/dariusmirshahzadeh/ Instagram: https://www.instagram.com/imthedarius/ YouTube: https://www.youtube.com/@Thegreatnessmachine Book: The Core Value Equation https://www.amazon.com/Core-Value-Equation-Framework-Limitless/dp/1544506708 Write a review for The Greatness Machine using this link: https://ratethispodcast.com/spreadinggreatness. Learn more about your ad choices. Visit megaphone.fm/adchoices
Not Forgiving Someone HURTS YOU and NOT Your Perceived Offender; Forgive Like Jesus Who Forgives You, Unconditionally MESSAGE SUMMARY: If God has forgiven you, why do you have to confess your sins? Confession is for you. For you to forgive, as the Christ forgives you. Your forgiving others means that you release others from the offense that you believe they have committed. Jesus set the “forgiveness standard” for you as Paul tells us in Ephesians 4:31-32: “Let all bitterness and wrath and anger and clamor and slander be put away from you, along with all malice. Be kind to one another, tenderhearted, forgiving one another, as God in Christ forgave you.". Someone said that “holding a grudge and not forgiving is like drinking poison yourself to kill your enemy”. However, your forgiveness is not conditioned on the offender coming and asking you for their forgiveness – if you are like Jesus, you have already forgiven the offender. If you do not forgive like Jesus, the offense festers and turns into resentment; and these unhealthy feelings are happening in you and not in the perceived offender because you have not forgiven your perceived offender as instructed be Jesus – “forgiving one another, as God in Christ forgave you”. TODAY'S PRAYER: Lord, fill me with the simple trust that even out of the most awful evil around me, you are able to bring great good — for me, for others, and for your great glory. In Jesus' name, amen. Scazzero, Peter. Emotionally Healthy Spirituality Day by Day (p. 91). Zondervan. Kindle Edition. TODAY'S AFFIRMATION: Today, I affirm that because I am in Jesus Christ, I will seek God's perspective on my situation. For I know that in all things God works together for good to those of us who love Him and are called according to His purpose. From Romans 8:28 SCRIPTURE REFERENCE (ESV): Ephesians 4:31-32; Mathew 6:14-15; Psalms 130:3-4; Psalms 32:1-11. A WORD FROM THE LORD WEBSITE: www.AWFTL.org. THIS SUNDAY'S AUDIO SERMON: You can listen to Archbishop Beach's Current Sunday Sermon: “Are You Willing to Speak Up and Share, Publicly, Your Relationship with Jesus” at our Website: https://awordfromthelord.org/listen/ DONATE TO AWFTL: https://mygiving.secure.force.com/GXDonateNow?id=a0Ui000000DglsqEAB
Do you ever wonder why, no matter how “calm” or “rational” you try to be, people find a reason not to believe you? Or why so many women start doubting their own reality (thinking maybe they're actually “crazy”) when all they've really done is survive? If that lands, then this is the show you didn't know how much you needed.In Part 2 of my conversation with the fearless Dr. Jessica Taylor, we're digging DEEP into how our systems train professionals (from police to therapists), to miss real trauma, why perpetrators become masters at looking innocent, and how women can actually protect themselves against being discredited. Dr. Jessica shares the raw realities of what happens when women finally try to escape abuse: How to safety plan, start building support, and even write your own story when your mind won't let you speak. We also reveal how you can reclaim your power and SPEAK UP, even when your whole body shakes with fear…because I promise, leaving doesn't make you crazy. It makes you wildly courageous.You're about to get actionable strategies, the inside scoop on how abusers manipulate the system, and the single most important thing you can do to get your voice back—even if you're at rock bottom. If you know a woman starting her journey out of silence, send her this episode NOW.SHOWNOTESReality check: You might be reporting to a perpetrator in uniformWhy “charming” abusers fool police, courts, and everyoneThe new breed of online stalkers: Professionals, not creeps in bushesHow society grooms girls to feel responsible for their abusersThe final act of abuse: When abusers threaten (or commit) suicideThe truth about victim-blaming, even among professionalsStep-by-step: Safety plans, writing timelines, and articulating your truthWhy victims don't get lawyers, and how Dr. Jessica's team is changing thatHow abusers try to “hoover” you back in at every exit pointIf you're scared to speak up, even a little: THIS will help you get your voice backHow to find hope, rebuild life, and never forget, you are NOT trappedFollow Dr. Jessica Taylor:Website: https://drjessicataylor.comInstagram:https://www.instagram.com/drjesstaylor Youtube: http://www.youtube.com/@drjessicataylor9164 Victim Advocacy Research: https://www.victimfocus.com/ Follow Me, Lisa Bilyeu:Website: https://www.lisabilyeu.comInstagram: https://www.instagram.com/lisabilyeu/Facebook: https://www.facebook.com/lisabilyeuThank you to today's sponsors:Monarch: 50% off your first year with code WOI https://monarch.comShopify: Sign up for your one-dollar-per-month trial period at https://shopify.com/lisaHomeServe: Plans start at just $4.99 a month https://homeserve.comSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
While it can feel awkward for some, it doesn't have to! In my book, networking is about building meaningful relationships. Listen for six simple, powerful networking strategies to help you connect authentically, deepen relationships, and create opportunities that actually lead somewhere. Whether you're attending a conference, industry event, or meeting someone new over coffee, these practical tips will help you network with confidence and intention. The truth is, the best networkers aren't the people working the room or talking the most, they're the people building real relationships. In this episode, I'm sharing 6 practical networking strategies that have helped me build genuine connections, create opportunities, and stay top of mind with the right people. Here's three of the tips below: 1. Show interest. Ask questions. Be curious. People remember how you made them feel. Instead of thinking about what to say next, focus on learning about them. Ask thoughtful questions, listen deeply, and get genuinely curious about their story, work, and goals. 2. Be of service. One of the best networking questions you can ask is:“How can I support you?” or “Who can I connect you with?” Relationships grow faster when you lead with generosity instead of asking, What can I get from this? 3. Take a picture + save their number immediately. This may sound unconventional, but it works. Take a quick photo together so you remember who they are, put their contact information into your phone right away, and send a quick text while you're standing there. This makes follow-up easier and increases the likelihood that the connection actually continues. Key Takeaway: The best networking isn't transactional, it's relational. Be curious, be generous, find connection, and don't wait to follow up. Small actions today can turn into meaningful relationships and unexpected opportunities tomorrow. If this episode resonated, share it with someone who wants to build stronger relationships and bigger opportunities through authentic connection. Favor If you enjoy this podcast, please leave a review on Amazon or wherever you listen. Your reviews help more people find the show and start communicating with greater confidence and ease. Some resources for you: Get 3 Strategies to Speak Up in Meetings here. Project more confidence and credibility with my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen Laos My book “Trust Your Own Voice”: https://karenlaos.com/book/ Connect with me: Website: https://www.karenlaos.com/ Instagram: https://www.instagram.com/karenlaosofficial Episodes also available on YouTube: https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videos About me: Many years ago I found myself tongue-tied in a boardroom, my colleagues and executives staring at me. My stomach in my throat, I was unable to get the words out (in spite of being in a senior leadership role). Then, I heard my boss shut down the meeting. My heart sank. I was mortified. She pulled me aside and said, "You didn't trust your gut. You could've tabled the meeting like I did." Why didn't that option occur to me in the moment? Why did I feel like I needed permission? That was the day I set out to change. I began a journey of personal growth to discover the root of the problem. Once I did, I wanted every woman to experience that same freedom. I'm now on a mission to silence self-doubt in 10 million women in 10 years by giving them simple strategies to speak up and ask for what they want in the boardroom and beyond, resulting in more clients, job promotions, and negotiation wins. Companies like NASA, Netflix, Google, and Sephora have been propelled toward more effective communication skills through my signature framework, The Confidence Cocktail™. This is your invitation to step into your most confident self so you can catapult your career! Karen Laos, Communication Expert and Confidence Cultivator, leverages 25 years in the boardroom and speaking on the world's most coveted stages such as Google and NASA to transform missed opportunities into wins. She is fiercely committed to her mission of eradicating self-doubt in 10 million women by giving them practical strategies to ask for what they want in the boardroom and beyond. She guides corporations and individuals with her tested communication model to generate consistent results through her Powerful Presence Keynote: How to Be an Influential Communicator. Get my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen Laos Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsultingLinkedIn: https://www.linkedin.com/in/karenlaos/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videosMy book “Trust Your Own Voice”: https://karenlaos.com/book/
Boldness isn't about feeling ready. It's about trusting God enough to move forward anyway.So often, we choose what feels comfortable over what God is prompting us to do. In reality, it may be fear quietly keeping us from obedience.In this episode, Angie continues the Cast Your Cares study by stepping into 1 Thessalonians 2:2. This conversation reminds us that boldness doesn't come from within us, but instead, is given by God. What you'll hear in this week's episodeWhat it means to be “emboldened” in your faithHow fear and hesitation can keep us from obedienceA personal story about missing an opportunity to act in faithWhat Scripture shows about speaking and acting boldly despite oppositionThe reminder that obedience often leads to deeper peace than comfort ResourcesStep By Step Starter KitA simple, guided resource to help you open Scripture with confidence and study one verse at a time alongside the podcast.Download it for free here: https://steadyon.myflodesk.com/stepbystepVerse of the Week“We were emboldened by faith in our God to fearlessly preach his wonderful gospel to you in spite of incredible opposition.” 1 Thessalonians 2:2b (TPT) Connect with Angie & Steady Onhttps://www.livesteadyon.comTheme Music: Glimmer by Andy Ellison
There's a conversation you know you need to have. You've thought about it. You've maybe rehearsed it. The moment comes, and you don't say anything. The moment passes. It feels, for a second, like you dodged something dangerous. In this episode, Dr. Aziz breaks down the Avoider, one of the four ways your nervous system tries to keep you safe when disapproval is on the table. He shares ten years of his own life lived in this pattern, including the moment he realized he was experiencing every relationship as a trap he needed to escape from. This episode covers: Why this isn't a willpower problem (and why beating yourself up about it makes it worse) The two layers of the Avoider: the front-end avoidance most people call shyness, and the deeper avoidance that quietly destroys relationships Lonely amongst people: the most painful cost of avoiding what needs to be said What actually changes the pattern, and why the standard just push through advice keeps failing Discover your approval type. Take the 2-minute quiz at https://www.draziz.com Watch episodes on YouTube: https://www.youtube.com/@DrAzizGazipura Work with Dr. Aziz directly: The Unstoppable Confidence Mastermind is a year-long program for people ready to unwire this pattern at the nervous system level. Application at https://www.socialconfidencecenter.com/ucmv3. Connect: Instagram: https://www.instagram.com/drazizconfidencecoach LinkedIn: https://www.linkedin.com/in/drazizgazipura
Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode How are automotive technicians learning today, and who is investing in their future? Matt Shepanek, President of the ASE Training Managers Council (ATMC), discusses the findings of the 2026 ATMC Benchmark Survey. The survey offers valuable insight into technician education, training preferences, emerging technologies, and the industry's commitment to continuous learning. The conversation highlights significant differences between dealerships and independent repair shops, reveals what technicians most want to learn, and reinforces why ongoing professional development remains essential in an era of rapidly advancing vehicle technology. What You'll Learn How dealerships continue to lead the way in training investment, paying for technician education 85% of the time, while many independent technicians still share the cost or pay out of pocket.Why Hybrid/EV systems and Electrical/Electronics training top the list of requested subjects as vehicle technology continues to evolve.What the survey reveals about technician learning preferences and why hands-on, instructor-led training remains the gold standard despite the growth of online education.The wide gap in annual training hours, from technicians receiving no structured education to others completing more than 56 hours each year.Why continuous learning has become a business necessity, not an option, for shops hoping to remain competitive and profitable. The 2026 ATMC Benchmark Survey reinforces a simple truth: the future belongs to technicians and shops that embrace lifelong learning. As vehicles become increasingly dependent on advanced electrical systems, software, hybrid technology, and diagnostics, professional development is no longer a luxury. Shops that invest in training, provide access to relevant education, and foster a culture of continuous improvement will be better positioned to attract talent, improve performance, and thrive in a rapidly changing automotive landscape. Download the 2026 ATMC Benchmark Survey: https://bit.ly/4aOaigM Matt Shepanek, President, ASE Training Managers Council (ATMC) Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: Visit the Website:https://remarkableresults.biz/Subscribe on YouTube:https://www.youtube.com/carmcapriottoFollow on Facebook:https://www.facebook.com/RemarkableResultsRadioPodcast/Follow on LinkedIn:https://www.linkedin.com/in/carmcapriotto/Follow on Instagram:https://www.instagram.com/remarkableresultsradiopodcast/Join Our Virtual Toastmasters Club:https://remarkableresults.biz/toastmastersJoin Our Private Facebook Community:https://www.facebook.com/groups/1734687266778976Join our Insider List:https://remarkableresults.biz/insiderAll books mentioned on our podcasts:https://remarkableresults.biz/booksOur Classroom page for personal or team learning:https://remarkableresults.biz/classroomSpecial episode collections:https://remarkableresults.biz/collectionsBuy Me a Coffee:https://www.buymeacoffee.com/carm The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcastwith Carm Capriotto:Facilitating Wisdom Through Story Telling and Open Discussion.https://remarkableresults.biz/Diagnosing the Aftermarket A to Z:From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.https://mattfanslow.captivate.fm/Business by the Numbers: Understand the Numbers of Your Business with CPA Hunt Demarest.https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.https://autorepairmarketing.captivate.fm/The Weekly Blitz: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.https://chriscotton.captivate.fm/Speak Up! Effective Communication: Develop Interpersonal and Professional Communication Skills with Craig O'Neill.https://craigoneill.captivate.fm
What makes employees feel safe enough to speak up when something feels wrong? Eva Lehman shares how ethical cultures are built through leadership behaviors, trust, consistency, and systems that reinforce integrity every day. As Vice President and Chief Ethics and Compliance Officer at Marvell Technology, Eva offers a behind-the-scenes look at how their culture shapes employee behavior far beyond policies and compliance training. You'll hear how Marvell's leadership team reinforces ethical decision-making across a global organization, why middle managers are critical to sustaining trust, and how employees are empowered to raise concerns without fear. Eva also shares personal reflections about the difficult moments leaders face when values are tested, and why courage, empathy, and support from leadership matter so much in those situations. You'll discover: Why employees hesitate to speak upHow leaders reinforce ethical culture dailyWhat builds trust across global organizationsWhy managers are the ones shaping workplace microculturesHow Marvell approaches responsible AI governance Connect with Eva Lehman on Social MediaLinkedIn Website Eva's employer, Marvell Technology Check out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedIn
Mon Laferte and Francisca Valenzuela are both Chilean singer-songwriters using their platforms to draw attention to important issues while creating meaningful change. From Mon walking a red carpet in 2019 at the Latin Grammys, bare-breasted, with words calling out femicide, to Francisca’s founding of Ruidosafest, the all-Latina music festival and research platform, the two women are working hard to change the game. In today’s episode of Latino USA, we speak to both of them about feminism, their music, and how the ghosts of Chile’s musical past guide them to keep pushing for change. Latino USA is the longest-running news and culture radio program in the U.S., centering Latino stories and hosted by Pulitzer Prize-winning journalist Maria Hinojosa. Follow the show to get every episode. Want to support our independent journalism? Join Futuro+ for exclusive episodes, sneak peeks and behind-the-scenes chisme on Latino USA and all our podcasts. Follow us on TikTok and YouTube. Subscribe to our newsletter. See omnystudio.com/listener for privacy information.
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