Podcasts about servicethe

Click the player above to watch the video or read the transcript below.When people ask me what it was like in Vietnam, I often hesitate to answer. Usually, they are expecting horror stories of death and destruction.I had friends who did have experiences like that, but that wasn't my experience.My time in Vietnam, especially in Danang, was one of the best times in my life for personal growth. I was learning a number of medical skills that allowed me to help people. I loved helping people.I was able to read many books which were provided free by the Army.I was taking college level correspondence courses through USAFI, the United States Armed Forces Institute. So, I was earning college credit even while I was in Vietnam.But most importantly, I grew in my relationship with the Lord.I was in the Word — that's just another way of saying I read the Bible — every day. I memorized large portions of Scripture and would go through those scriptures in my head even at night in my bed. And I had the best times in prayer that I had ever known. When I prayed, I knew I was in God's presence, loving Him and listening to Him. It was an incredible time of growth.But …But during one of those special times of prayer … well, I felt a very clear instruction from the Lord. It was almost an audible voice. I said almost.The instruction was:“Start a Bible Study”What?A Bible Study?Now that was ridiculous. I was in a war zone in Vietnam. This was the Army. You don't just start a Bible study in the Army while serving in a war in Vietnam.It was silly. Surely it was a weird thought that just crossed my mind.It had to be a weird thought because God would know that the Army wouldn't allow anyone to start a Bible study in Vietnam.It was a crazy idea.I went to sleep and put the thought out of my mind … until the next day.Bouncing Off the CeilingAfter my work at the clinic, I went back to my room, read the Word, and began to pray.But something was very different.My prayer time wasn't like anything I had experienced up to this point.Instead of a great time of talking to and listening to God … there was nothing.I mean nothing.It's like my prayers were just words bouncing off the ceiling. It was an awful feeling. That feeling went on for a couple of days until I couldn't take it anymore.I knew I was not doing what God had told me to do, so I knew I had to take care of that.I tried to explain to God that the Army wouldn't allow me to start a Bible study, but I told Him that I would go ask someone in authority if I could.I wasn't sure who I should ask. I didn't think the Commanding Officer of the 3/82 Artillery would be a good option. There was a good chance he might laugh or yell at me.But I had to ask someone.Prayers bouncing off the ceiling were not an option. I missed my time with God. I wanted those times back.So, who should I ask?The ChaplainAs I thought about it, I realized the chaplain might be a good option. It didn't matter if he told me I couldn't do it, which he probably would, I figured at least he wouldn't laugh or yell at me.I mean he was a chaplain. Chaplains didn't laugh or yell at people who asked for permission to hold a Bible Study. At least I hoped they didn't.I didn't know how to contact the chaplain, but I figured he must have a service somewhere on base. All I had to do was find out when and where such a service was being held, attend it, and when it was over ask the chaplain about the Bible Study. Then I would be off the hook with God.The ServiceThe service was held at a building not far from our headquarters on a Sunday. So, I went to church, or chapel, or whatever the Army called it.There were about 20 men in attendance. I recognized a couple of soldiers from the 3/82 Artillery. I don't remember anything the chaplain said. I assume we must have sung some hymns, and the chaplain must have preached, but my mind was focused on how I would phrase the question to the chaplain.When the service was over, everyone lined up to shake hands with the chaplain as they left.I positioned myself at the end of the line. I would be the last one out so no one could listen to my question.I reminded God that I was being obedient and was looking forward to restoring our daily time of fellowship.The SergeantSoldiers thanked the chaplain for the service and left. Everyone seemed happy. Finally, the line was almost done. The only one in front of me now was our mess sergeant … that's what we called the guy who handled the food services for our unit. He was a good guy.I was ready with my question as soon as the sergeant left.But the sergeant didn't just shake the chaplain's hand and leave. Instead, he asked the chaplain a question.“Chaplain,” he said, “are there any Bible Studies I can attend?”I couldn't believe what I just heard.The chaplain started to say there weren't any he was aware of, but I interrupted him.I explained I was going to ask if we could have a Bible Study in our unit. The chaplain smiled and encouraged the two of us to get one going right away.We began a Bible Study in our unit that week.LESSONS FROM MY DAYS IN OLIVE DRABLesson 1: God does know how the Army works. He knows how everything works. We need to remember that in whatever condition we find ourselves in.Lesson 2: I found out later that it would have been fine with the Army if we held a Bible Study in Vietnam. We didn't even have to ask permission from anyone to do so. But God was very gracious to me to have the sergeant ask the chaplain right in front of me that day.Lesson 3: Do what God tells you to do when He tells you to do it.A BLESSINGBefore I go, I'd like to share a blessing with you from the Old Testament.“May the Lord bless and protect you; may the Lord's face radiate with joy because of you; may he be gracious to you, show you his favor, and give you his peace.”Numbers 6:24-26 (The Living Bible)Until next time … be the reason someone smiles today This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit clintmorey.substack.com

Try our FREE burnout quiz.Grab your burnout workbook HERE. If you would like us to work with your team book a 30 min chat HERE. There is a general belief that ‘life on the land is tough', but many of us don't realise just how tough it can be, and the toll it can have on the lives of the individuals and families who work the land. That is an experience that Tina Kendall-Davis knows very well. Tina is the founder of Anytime Counselling, a mental health service dedicated to delivering accessible, stigma-free support across Australia, with a deep focus on rural and regional communities. Her mission is personal. Growing up on a farm her father was everything to her, but like many men of his generation, he carried the weight of financial pressure, isolation, and unspoken stress. He never sought help, and when Tina lost him to a stress-induced heart attack, her world fell apart. She is determined to shift the mental health conversation from reactive space to a proactive one, because we all deserve to live our best lives every day.In this episode she shares:Life growing up on the farmThe darker side of living on the farmThe negative impact of farm life on her familyLosing her dad to a heart attack and her belief that the farm life stress influenced itThe financial stresses of farm lifeHow she responded to her father's deathThe biggest impact on her life about losing her dadThe disappointment of friendships that didn't help her when she needed themWhy she became a counsellorHow she made her unique therapy serviceThe difference between proactive therapy and reactive therapyThe importance of tools in your toolbox Key Quotes “If he had had counselling, we'd still have hi.”“We don't prioritise ourselves the way we prioritise other stuff and it costs you your life.”“Stress is human rust.”More about TinaFind Tina on Linkedin or check out the Anytime Counselling website. You can get involved with the podcast onlineOn facebook in our community: https://www.facebook.com/groups/challengesthatchangeusOr on Instagram: @challengesthatchangeusIf you want to contact the podcast, email us here: support@challengesthatchangeus.comOr check out our website: www.Challengesthatchangeus.comIf you want to find out more about what Ali does, check out her business via the website: http://www.trialtitudeperformance.com.au Hosted on Acast. See acast.com/privacy for more information.

In this heartfelt episode of Living Undeterred, Jeff Johnston is joined by Kenyon Murray—former Iowa Hawkeye, mental health advocate, and founder of the Murray Foundation—for a vulnerable and empowering conversation about turning pain into purpose.From losing his son Patrick to suicide, to mentoring the next generation of student-athletes, Kenyon opens up about how faith, family, and community fuel his mission to make a lasting impact both on and off the court.

Send us a textIn this meaningful episode, Andy Vasily sits down with his longtime friend and mentor, Coach Harry Lumley, for an inspiring and deeply personal conversation about life, leadership, and the true meaning of coaching. With over 60 years of experience, Harry shares his journey from humble beginnings to becoming a legendary coach who has impacted generations of athletes and students. Together, Andy and Harry explore the importance of building authentic relationships, the transformative power of positive feedback, and the enduring legacy of caring for others.Listeners will hear stories of resilience, hope, and the ripple effect of investing in people. Harry's wisdom goes far beyond the X's and O's of sport—he offers practical advice for coaches, teachers, parents, and anyone striving to make a difference. This episode is a testament to the power of empathy, the importance of belonging, and the belief that one caring adult can change a life forever.Key Topics Discussed: The foundation of Harry's coaching philosophy: relationships and trustOvercoming adversity and finding purpose through serviceThe impact of positive feedback and deep listeningCreating a sense of belonging and mattering for every athleteLessons on legacy, hope, and living with intentionNotable Quotes:“When kids know you care about them, you can accomplish so much.”“The real victories are found in the lives changed.”“All it takes is one adult to invest a little bit of time in a young person for that person to know that they matter.”Connect with Harry Lumley:FacebookPlease share this episode with anyone who you feel will benefit from listening. Thank you!

In this episode, the crew sits down to unpack one of the most foundational questions in the fire service:What does it really mean to be a fireman?Through stories, experiences, and a whole lot of heart, the guys dive into the core values of the job and what separates the patch from the purpose.

This week's episode is a tribute — to grief, to growth, and to the powerful legacy of my sister, Bosa Odiase.Before her passing, Bosa joined me on the podcast in a vulnerable, life-giving conversation that now feels even more sacred. As the oldest in our Nigerian-American family, Bosa carried leadership, creativity, and faith with unmatched grace. In this timeless recording, we unpack what it means to feel tension in transition — the struggle between who we are and who we're expected to be.We explore:The pain and pressure of being the eldest child in an immigrant familyNavigating grief and mental health while staying rooted in faithWhat humility really means when you're a creative leaderWhy documenting your life is a sacred act of serviceThe power of spoken word and reclaiming your voice

The Real Secret to Networking: It's Not What You ThinkYou already know you should be networking. But what if the key isn't constantly meeting new people but going deeper with the ones you already know?In this episode, recorded from beautiful downtown Greenville, SC, I break down how re-networking, intentionally reconnecting with the same people, has been a game-changer in my personal and professional life. I share my own mindset shift, why showing up consistently matters more than chasing new contacts, and how real relationships turn into real referrals.Whether you're a small business owner, freelancer, or just someone trying to grow your influence and impact, this episode will challenge what you think you know about networking and give you a better way to do it.

Send us a textIn this episode of “Passing The Torch,” host Martin Foster sits down with Blake Stilwell—an accomplished writer, editor, and combat photographer who was recently named editor in chief at We Are the Mighty. The conversation dives deep into Blake's unconventional and winding journey through multiple careers, his time in the military, and how he nearly “accidentally” became a full-time writer.Key Themes:The unpredictable path of career evolution after military serviceThe power of storytelling and emotional connection in writingLeadership lessons learned in and out of uniformThe importance of authenticity, humor, and taking risksMentorship and supporting veterans transitioning into civilian lifeOverall, this episode is a blend of wisdom, humor, and real-world advice, offering listeners inspiration to carve their own path and “carry the torch” forward, wherever their journey may lead.===Time Codes:00:00 Parents Unaware of My Work08:59 Bridging Military-Civilian Cultural Gap14:49 Advice for Veterans Entering Workforce17:47 "Production Team's Grueling Schedule"22:58 Boring Job Experience in D.C.28:34 Simplifying Complexity Through Experience33:07 Evaluating Veteran Education Programs38:18 Enthusiastic Narrative Techniques45:27 "Unrecognized Hero: George Henry Thomas"49:42 "Everyman Leads After President's Stroke"53:10 Reenlistment Dilemma: Missed College Deadline01:02:21 "Live Your Own Life"01:03:24 Embrace Accidental SuccessConnect with Passing The Torch: Facebook and IG: @torchmartin More Amazing Stories: Episode 41: Lee Ellis – Freeing You From Bond That Make You InsecureEpisode 49: Ryan Hawk – Crafting a Legacy of LeadershipEpisode 52: Riley Tejcek – Mission of Empowerment and Endurance

What if your next breakthrough wasn't about working harder—but thinking differently? In this powerful episode, JM Ryerson sits down with Israel Duran, an entrepreneur, global speaker, and authority-builder who has helped thousands shift their beliefs, scale their businesses, and live with deeper purpose.From overcoming childhood adversity to generating millions through his Service of Speaking framework, Israel unpacks the universal laws that create lasting wealth, impact, and fulfillment. Whether you're an aspiring entrepreneur or a seasoned leader, this episode delivers clarity, fire, and timeless truths.In this episode, you'll learn:The mindset shift that unlocked Israel's first millionHow to unlearn toxic beliefs about money and successThe Law of Iterations—and why fast failure leads to faster successWhy investing in yourself yields the greatest returnThe power of the Service of Speaking framework to land high-ticket clientsHow to build authority, not just a platformThe danger of trying to help people who don't want helpWhy impact: income—and how to align your business with purposeThe spiritual truths behind abundance, stewardship, and serviceThe blueprint Israel used to grow a 300,000+ person communityQuote to Remember: "You will never out-earn your mindset." – Israel DuranWatch episodes on YouTube and subscribe to our channel for inspiration on business, leadership, growth, mindset, and tips for living HAPPY, HEALTHY, and WEALTHY! https://www.youtube.com/@letsgowin

Today, Steve's answering questions about –When a podcaster can take the leap and build a paid product/serviceThe calling yourself a 'freelancer' vs 'business owner' debateSteve's process around subcontracting and hiring other freelancers to work on projects with himLinks:Get the transcript hereListen to Steve's Mistakes That Made Me interview: Putting All Your (Client) Eggs in One BasketLoving the podcast?Support the show and leave a rating or review here: https://ratethispodcast.com/mistakesGet the BTS scoop on how this podcast is made in this bonus episode: https://emancopyco.com/btsWork with Eman Copy Co. to power up your email strategy, your launches, and your revenueFill in the enquiry form on this contact page: https://emancopyco.com/contact/Want to learn with me?Take Eman's “What's Your Perfect Newsletter Style?” quiz: https://www.emancopyco.com/quiz Check out my courses and masterclasses: https://emancopyco.com/learn-with-me/Say hi

Send us a text Barry McGowan, CEO of Fogo de Chão, joins Zack to share his incredible rise from washing dishes to leading a global hospitality brand. With over 40 years in the industry, Barry dives into what real value means for guests, why customization and celebration matter, and how to scale culture while staying people first. He discusses the importance of consistency, how to use pricing as a tool for value not margin, and what every brand should do to stay competitive in today's market. Why hospitality is undergoing a renaissanceBarry's long-term pricing and value strategyHow Fogo trains for five-star serviceThe impact of tech vs. human capitalWho's leading hospitality innovation todayThanks to Barry for bringing the fire—literally and figuratively!Links:https://www.linkedin.com/in/barrymcgowan/https://www.linkedin.com/company/fogo-de-sh-aun/https://fogodechao.com/https://www.instagram.com/fogo/

About Jamie Henriod:Jamie Henriod is a seasoned people leader and company culture architect with over 20 years of experience shaping high-performing teams at Zappos.com and other innovative startups. A trusted advisor to CEOs and Boards of Directors, Jamie has led people strategy, organizational culture, and employee engagement programs that drive both business success and meaningful workplace connections. With a career rooted in both employee experience and customer service, she understands that a thriving workplace culture directly impacts customer satisfaction. A recognized thought leader and sought-after speaker, Jamie shares actionable insights on leadership, company culture, and the intersection of employee and customer experience. Her real-world advice inspires transformation through resilient teams, meaningful connections, and strong organizational values. In this episode, Dean Newlund and Jamie Henriod discuss:The relationship between internal company culture and external customer experienceLeadership's role in cultivating and modeling organizational valuesRecruitment and performance practices driven by core valuesPersonal connection and empathy in customer serviceThe ongoing evolution and challenges of maintaining a strong company culture Key Takeaways:Implement frontline training for all employees—regardless of seniority—so everyone understands the customer experience firsthand; even executives should spend time in direct customer service roles annually.Develop a structured core values review system that includes self-assessments, peer feedback, and manager evaluations tied to specific, behavior-based questions, then use these results for growth and recognition.Secure and protect cultural autonomy during mergers or acquisitions by clearly defining non-negotiables in the agreement, especially regarding internal processes and employee engagement practices.Reinforce your company values with action by making tough but necessary decisions, such as letting go of employees who consistently don't align—so the organization knows values are more than just words on a wall. "The most powerful recruiting tool Zappos ever had was our culture.” — Jamie Henriod Connect with Jamie Henriod:  Website: https://www.chptr.com/ & https://www.zappos.com/LinkedIn: https://www.linkedin.com/in/jnaughton/   See Dean's TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/X (Twitter): https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Show notes by Podcastologist: Hanz Jimuel AlvarezAudio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.

Unlocking the Future of Smart Home Technology: Insights from Hagan Kappler, CEO of DaisyIn this episode of The Thoughtful Entrepreneur, host Josh Elledge welcomes Hagan Kappler, the founder and CEO of Daisy, a company on a mission to redefine smart home and small business technology services. Hagan shares how Daisy is creating a national brand in an otherwise fragmented industry—one that offers not just installation, but also consistent, long-term support.Whether you're a consumer seeking a better smart home experience or an entrepreneur interested in franchise ownership, this conversation uncovers the technology trends, business models, and growth opportunities shaping the future of connected living.Redefining Smart Home Services Through Standardization and SupportAs the smart home market continues to expand—now exceeding $30 billion in the U.S. alone—it still faces serious fragmentation. Many technology contractors are small, local operators with deep product knowledge but limited business infrastructure. Hagan Kappler launched Daisy to solve this problem by offering a platform where talented installers can operate under one cohesive, national brand with the support they need to scale.Daisy provides solutions ranging from home audio and visual systems to smart lighting, security, motorized shades, and fully integrated control panels. But what truly sets Daisy apart is their ongoing commitment to service. Unlike typical one-off installations, Daisy ensures homeowners, builders, and property managers receive continual updates, maintenance, and training—maximizing the longevity and effectiveness of their smart systems.For small business owners, Daisy's franchise model opens doors. Entrepreneurs can either start a new operation, convert an existing business, or acquire a company, all while receiving centralized support in operations, marketing, customer service, and technology. It's a win-win: customers enjoy trusted expertise, and franchisees get to grow under a brand backed by national reach.About Hagan KapplerHagan Kappler is the founder and CEO of Daisy, the first national brand in smart space installation and services. Previously, she served as CEO of Threshold Brands, leading nine service businesses across 550+ locations. Hagan has held leadership roles with ServiceMaster Clean, Merry Maids, and Ingersoll Rand/Trane, and began her career at McKinsey & Company and Goldman Sachs. She also helped launch Starbucks Blonde Roast. Hagan holds a bachelor's in history from Williams College and an MBA from the University of Virginia's Darden School. She lives in Newport Beach, CA with her four children.About DaisyDaisy is redefining smart home and business technology with a comprehensive, customer-first approach. By combining expert installation with long-term service, Daisy offers audio-visual, lighting, security, and automation solutions tailored to every client. Franchise partners benefit from marketing, HR, customer support, and operational tools that make running a tech business easier and more profitable. Learn more at joindaisy.com.Links Mentioned in this EpisodeVisit Daisy's WebsiteConnect with Hagan Kappler on LinkedInKey Episode HighlightsHow Daisy fills a major gap in the smart home market by providing both installation and ongoing serviceThe opportunity for small business owners to scale through Daisy's national franchise modelWhy the...

Have you ever thought about your personal legacy—your unique contribution to the world—and how it might inspire connection and community? In this powerful episode of Wholey Schmidt, we're joined by my dear friend, Deval Patrick. I first met Deval back in 2008 during his run for governor of Massachusetts, and since then, he's continued to dedicate his life to justice, equity, and the power of community.We explore what truly unites us as humans and why embracing contrast and complexity is essential for individual and collective growth. Deval offers wisdom on moving beyond binary thinking and honoring the unique mosaic of our lived experiences.Key Topics:Why your personal legacy matters—and how it can foster communityDeval's lifelong work in justice, equity, and public serviceThe importance of embracing contrast and complexity in a divided worldBreaking out of binary systems of belief and identityReconciling love for country with a truthful understanding of its history “One of the false choices that we are offered is that we need to hide from our history to love our country.” – Deval Patrick Tune in for a thought-provoking conversation that invites you to step into your full self, embrace your contradictions, and help shape a more honest, inclusive future for all. Follow Deval: Instagram: @devalpatrick 

Welcome to Leadership Loading with Jason McClaren!In this episode, Jason talks with Blake Bourne, Executive Director of Veterans Bridge Home, about military service, transitioning to civilian life, and building a community that truly supports veterans.

Over the past 2 decades, Gardiner Harris has been covering and collecting data on Johnson&Johnson. Now, as an independent and award-winning investigative journalist, he releases the fruits of 2 decades of research, interviews, analysis and findings in No More Tears: The dark secrets of Johnson & Johnson exposed. In this show we explore: The collapse of a strong public health frameworkThe infiltration of industry into public serviceThe specific ways in which Johnson&Johnson has caused millions harm over decades across a number of their products. The opioid crisis, hip replacements, vaginal mesh, anemia drug EPO in cancer patients and antipsycholotics in aged care and more… The way J&J can stay afloat despite all of the damages and legal feesWhat hope we have of restoring faith in health care? What you and I can do to ensure at the grass roots we are building a better system.It's a doozy, I'm not going to lie, but it's important work and Gardiner has done some extraordinary work to bring this story to light. Alexx StuartYour Host, Low Tox Life PodcastWant to learn more about this week's guest? Website: gardinerharris.com The book: https://bit.ly/4kkKc8p Thank you to this month's show partners for joining us to help you make your low tox swaps! Weleda - a global leader in natural science and beauty, gives you 20% off sitewide in April. Code LOWTOXLIFE. Stock up on favourites or make your swaps and experience the power of nature for your skin (our faves are the shower bars, rose face care range, arnica EVERYTHING, rosemary hair tonic, deep cleansing gel - Oh, and Calendula range for the bubs!) Enjoy!@ausclimate giving you 10% off their range for the whole of 2025, with brilliant Winix Air Purifiers, the best Dehumidifiers I've ever used and their new energy-efficient heating, air-circulating and cooling range. code LOWTOXLIFE (also works over and above their sales - pro tip!) https://bit.ly/ShopAusclimateBe sure to join me on Instagram @lowtoxlife and tag me with your shares and AHAs if something resonated! I would love to see your thoughts! Want to support the Low Tox Life podcast? Free option: Leave a 5 star review wherever you listen to Low Tox Life - thanks SO much! Paid + Member PERKS: Join the Low Tox Club - monthly practitioner live masterclasses, a suite of low tox store discounts from around the world and the most supportive and lovely chat group on all low tox topics on the internet: Check it out and join here for just the price of a coffee per month! Hosted on Acast. See acast.com/privacy for more information.

Send us a textIn this episode of Security Halt!, host Deny Caballero sits down with Merrill Slepica — C-130 Gunner, veteran entrepreneur, and founder of Hammer 41 Leatherworks — to unpack the raw realities of life after the military.From combat deployments to the quiet struggles of fatherhood, divorce, and mental health — Merrill shares his journey of resilience, recovery, and rediscovering purpose through creativity and community.Together, Deny and Merrill dive deep into:The mental health battles veterans face after serviceThe impact of military life on marriage, parenting, and family dynamicsFinancial literacy, divorce, and navigating alimonyThe healing power of entrepreneurship and creating with your handsThe importance of building community for veteran supportLessons learned in leadership, fatherhood, and personal growthThe journey of Hammer 41 Leatherworks — and how purpose is often found in the struggleThis episode is for every service member, veteran, or family member navigating the challenges of transition, healing, and building a new life after the uniform comes off.

In this episode of CASAT Conversations, we are honored to welcome Nancy Roget, Executive Director of CASAT, whose decades-long career has been dedicated to advancing substance use and mental health services. From her early days as a direct care provider to her leadership in workforce development and training, Nancy has remained steadfast in her mission to improve healthcare systems, challenge the status quo, and foster a culture of excellence and compassion.Under her leadership, CASAT has grown into a multi-million dollar, grant-funded center that provides invaluable resources for academic programs, prevention services, and professional development. Beyond her impressive achievements, it is Nancy's unwavering dedication to mentorship and innovation that has left a lasting impact. Whether supporting student-led initiatives or shaping the next generation of professionals, she continues to inspire those around her to push for meaningful change in the field.Now, Nancy reflects on her career, sharing insights on workforce challenges, emerging trends, and the critical need for training and support in behavioral health. She also offers invaluable advice for young professionals and discusses the legacy she hopes to leave behind.In this episode, Nancy discusses:The key experiences and pivotal moments that shaped her careerChallenges and gaps in the behavioral health workforce todayInnovations and trends that excite her for the futureThe growing importance of telehealth and hybrid service deliveryHer advice for young professionals entering the fieldWhat keeps her motivated after years of dedicated serviceThe lasting impact she hopes to leave on the field of substance use and mental healthJoin us for an inspiring conversation about leadership, innovation, and the enduring commitment to improving lives through behavioral health services.Key words: mental health, telehealth, healthcare leadership, prevention services, young professionals, compassion, legacy in healthResources: https://casat.org/academic/tele-behavioral-health-services-certificate/

You thought the internet killed them off, but the travel agency Jared Benoff bought does $1m SDE by dominating a niche.Topics in Jared's interview:His 9.5 year stint at Twitter/XHelping his dad with the family businessBuying his parents' destination wedding businessEvolution of travel agenciesHis dad's successful YouTube videosAdvantages of buying the family businessStanding out with customer serviceThe pain of 4-star reviewsWorking with a loan brokerBuying for 2x SDEReferences and how to contact Jared:LinkedInTwitterVacationeezeShell Zhang on Acquiring Minds: Awakening to Entrepreneurship to Buy a Not-Boring BusinessJordan Evans on Acquiring Minds: White Collar Roll-Up from $700k to $12mLearn more about Walker Deibel's done-with-you buy-side advisory:The Acquisition LabGet a complimentary IT audit of your target business:Email Nick Akers at nick@inzotechnologies.com, and tell him you're a searcherGet a free review of your books & financial ops from System Six (a $500 value):Book a call with Tim or hello@systemsix.com and mention Acquiring MindsGet $200 off your ticket to the M&A Launchpad Conference in Houston on May 3rd:https://www.malaunchpad.com & enter code ACQUIRINGMINDSConnect with Acquiring Minds:See past + future interviews on the YouTube channelConnect with host Will Smith on LinkedInFollow Will on TwitterEdited by Anton RohozovProduced by Pam Cameron

In a world where leadership is often defined by power and authority, a different approach is proving to be more impactful: servant leadership. In this episode, Denis Gianoutsos explores the philosophy of servant leadership, which prioritizes service to others, trust, collaboration, and long-term success. He discusses the origins of this leadership style, its core principles, and actionable steps to implement it effectively. Tune in to discover how shifting from a top-down leadership approach to a service-first mindset can drive engagement, innovation, and organizational growth.The Leadership ShiftDenis returns after a short break, introducing the topic of servant leadershipTraditional leadership models focus on authority, while servant leadership prioritizes serviceThe goal is to create a leadership culture rooted in trust and collaborationWhat is Servant Leadership?Coined by Robert K. Greenleaf in the 1970s, this approach challenges traditional leadership modelsThe leader's primary role is to nurture and develop their team membersServant leadership fosters empowerment, trust, and long-term successThe Core Principles of Servant LeadershipActive Listening: Creating open dialogue and valuing diverse perspectivesEmpowering the Team: Providing autonomy and confidence to make decisionsLeading by Example: Demonstrating integrity, humility, and ethical leadershipFostering Growth: Investing in mentorship, training, and professional developmentDecision-Making for the Greater Good: Prioritizing people, customers, and the communityThe Impact of Servant Leadership in OrganizationsCompanies that embrace this leadership style see increased engagement and lower turnoverEmployees feel valued, which enhances motivation and productivityA ripple effect occurs, where empowered teams serve customers and communities betterKey Quotes:“Servant leadership is about empowering and uplifting others, not seeking control.” - Denis Gianoutsos“Trust is the foundation of leadership—when leaders build trust, teams thrive.” - Denis GianoutsosBook a Strategy Call with Denis https://app.leadingchangepartners.com/widget/bookings/callwithdenisgianoutsos The 10 Proven Ways to Lead and Thrive in Today's World Executive Guide Featuring 10 Key Themes and 42 Strategic Insights from Worldwide Leaders https://crm.leadingchangepartners.com/10-ways-to-lead Connect with Denis: Email: denis@leadingchangepartners.comWebsite: www.LeadingChangePartners.com Facebook: https://www.facebook.com/denisgianoutsos LinkedIn: https://www.linkedin.com/in/denisgianoutsos/ Instagram: https://www.instagram.com/leadershipischanging/ YouTube Channel:

Discounts don't solve bad service. In this episode, Tim and Derek share a real-life experience of poor customer service and why offering a discount doesn't fix the root problem. They break down why a strong business should never have to rely on discounts and why delivering on promises is the best way to build loyalty.In this episode, we discuss:Why a discount can't replace great serviceThe real cost of breaking a customer's trustHow to set clear expectations and communicate delaysWhy customers just want what they asked for—no more, no lessHow promotional offers differ from discountsThe importance of running a business that never needs discountsResources:⚔️ WAR ROOMReady to scale your business to $5,000,000 or more? No theory. No fluff. Pure action. Join nine other battle-tested contracting companies from across the country to tackle your biggest challenges head-on.https://thecontractorfight.com/war-room

How do you grow a family business into a nationwide leader in the produce industry while staying true to your roots? In this episode of the Fingerprints on Success podcast, Bill Barrett sits down with Frank Dandrea, president of Dandrea Produce. For over 25 years, Frank has led this fourth-generation family business, founded in 1917, transforming it into one of the East Coast's top growers and distributors of fresh fruits and vegetables.Frank shares the story of his journey, from joining the family business in his 20s to spearheading innovations like global sourcing, streamlined logistics, and the launch of Greenlane, a direct-to-home delivery service for fresh produce. He reflects on the challenges of scaling a business in the volatile world of agriculture, the lessons learned from his mentors, and the philosophy that has driven Dandrea Produce's long-standing success: collaboration and a commitment to quality.Whether you're a business owner, aspiring entrepreneur, or simply curious about the inner workings of the produce industry, this episode offers invaluable insights into leadership, resilience, and the power of staying ahead of the curve. Enjoy!In This Episode You'll Learn:Why working collaboratively in business creates success for all involvedHow Dandrea Produce scaled from a local family farm to a global distribution networkThe challenges and opportunities of launching Greenlane, a direct-to-home delivery serviceThe importance of mentors and fostering a strong work ethicWhy agriculture is more than a business—it's a lifestyle built on dedicationAnd much more…Resources:Dandreaproduce.com Greenlanedelivery.com

n this episode Israel shares some of his signature processes with us. He starts with nuggets that are solid gold for anyone transitioning from corporate to running a kingdom business, and ends with powerful strategies to find your purpose. In case you missed part 1, make sure you go back and catch it. Don't miss anything Israel shares because he is a true gem in Father's Kingdom, and he's ROCKING it in the marketplace!!BIO RECAP:Israel Duran is a sought-after business growth partner, speaker, and trainer who empowers purpose-driven leaders and corporate organizations to build profitable, impactful ventures. Many of Israel's clients, including corporate partners, now achieve multiple seven, and even eight-figure revenues, thanks to his transformative business strategies rooted in servant leadership. His mission is to help leaders leverage their skills and knowledge to create sustainable businesses that drive positive change while staying true to their core values.Discover Your "Message-to-Market" Sweet SpotYour business thrives at the intersection of your experience, education, and expertise—what you're called to release to the world and what people actually want. Nailing this sweet spot ensures you're building something purposeful and profitable. Bonus: When you align your work with your worship, it's not just a job—it's a calling. Systems Build Wealth (Yes, Even Heavenly Ones)Forget the "God will take care of it" approach. Even divine plans need solid systems! Whether it's funnels, workflows, or even meditation routines, your systems are the foundation. As James Clear says: “You don't rise to the level of your goals; you fall to the level of your systems.” Truth bomb, right? The 3 M's of Business Growth: Maker, Mistakes, MentorsIsrael credits his growth to his Maker (faith), mistakes (learning curves), and mentors (wise guides). The takeaway? Leverage all three—pray, learn, and listen to those who've walked the path before you. Support: Stop Flying SoloChristian entrepreneurs, hear this: Me, myself, and I is not a scalable strategy. Build your executive team and structure support systems for your clients and yourself. The right people + processes = kingdom-level impact without burnout.Speaking is Your SuperpowerWhether it's a TEDx stage or a Zoom room, speaking unlocks growth. Not sharing your message? Your business might be stuck because your voice is silent. Start with smaller stages if you're new, but remember—your inheritance often flows through the stage. So get out there and share your brilliance!

In this episode of The Retail Pilot, host Ken Pilot sits down first in a Pre-Flight conversation with Simeon Siegel, Senior Retail Analyst for BMO Capital Markets, to discuss the state of the Retail market both post-election and leading into the holiday season. For the main Flight, Ken speaks with Rachelle Hruska MacPherson, founder of the fashion brand Lingua Franca. Rachelle shares the unexpected journey that led her to create a company known for its hand-embroidered cashmere sweaters and socially conscious messaging.Origins of Lingua FrancaRachelle started the company unexpectedly in 2016 while dealing with stress from her previous businessThe idea came from embroidering "booyah" on an old sweater as a therapeutic exerciseEarly success came from a viral "I Miss Barack" sweater after the 2016 electionBusiness Growth and ModelLingua Franca offers custom embroidery on cashmere and cotton itemsThe company has expanded into ready-to-wear clothing and collaborationsCurrent revenue is under $30 million, with 60-70% from direct-to-consumer salesProduct and PricingCashmere sweaters with embroidery retail for around $380Cotton items start at $150, opening up a new market segmentCustom embroidery is available in stores and through an online customizerMarketing and CollaborationsGrowth has been largely organic, with minimal traditional marketingCollaborations with celebrities, artists, and brands have been key to expansionUpcoming collaborations include Wicked and Gilmore GirlsChallenges and Future PlansRachelle discusses the difficulties of scaling while maintaining brand authenticityShe emphasizes the importance of product quality and customer serviceThe company is exploring new marketing strategies, including digital advertisingPersonal InsightsRachelle shares her favorite travel destinations and TV showsShe discusses the importance of mentorship and community in the fashion industryThe episode provides an in-depth look at how Lingua Franca has grown from a personal project into a socially conscious fashion brand, navigating the challenges of scaling while maintaining its core values and unique positioning in the market.

Ready to learn why I no longer use banks despite being a millionaire? In this episode, I dive into the reasons why banks might not be the best place for your money and where you should consider putting it instead.In today's episode of Building Your Money Machine Show, I unpack the operational focus of banks and how their profit-driven priorities can impact your financial growth. From high fees and low interest rates to subpar portfolio performance and biased advice, I break down the pitfalls of banking with traditional financial institutions. I also share the alternative routes I've taken, like using credit unions and online banks, to ensure my money works for me safely and efficiently.Curious about how to maximize your returns while keeping your money safe? Tune in to the full episode now!IN TODAY'S EPISODE, I DISCUSS:The profit-centric nature of banks and the conflict of interest it createsThe high fees and low returns offered by traditional banksThe benefits of credit unions including lower fees, higher interest rates, and personalized serviceThe importance of working with fiduciary advisors for tailored financial adviceHow to leverage financial technology for better returns and liquidityRECOMMENDED EPISODES FOR YOU If you liked this episode, click here to enjoy these and more: https://melabraham.com/show/I'm 63. If you're in your 40s watch this...It's not just you. Most people won't be financially freeWhat the Insurance Industry is Lying to You AboutAlarming Financial Habits That Will Surprise YouWhy Saving Your First $10k Can Change Your Life12 Most Common Regrets of Rich PeopleIf I Could Only Buy 4 Assets, This is What I Would DoRECOMMENDED VIDEOS FOR YOU If you liked this video, you'll love these ones:Alarming Financial Habits That Will Surprise You: https://youtu.be/SHTg-TA27s4 12 Most Common Regrets of Rich People: https://youtu.be/fan5rKvRafEHow to Save YOUR First $100k (My Savings Framework): https://youtu.be/cex4G3Nbqlg If I could only buy 4 assets, this is what I would do: https://youtu.be/dYohJDcGp5Y ORDER MY NEW USA TODAY BESTSELLING BOOK:Building Your Money Machine: How to Get Your Money to Work Harder For You Than You Did For It! The key to building the life you desire and deserve is to build your Money Machine—a powerful system designed to generate income that's no longer tied to your work or efforts. This step-by-step guide goes beyond the general idea of personal finance and wealth creation and reveals the holistic approach to transforming your relationship with money to allow you to enjoy financial freedom and peace of mind.Part money philosophy, part money mindset, part strategy, and part tactical action, these powerful frameworks will show you how build your money machine.When you do you'll also get over $1100 in wealth resources & bonuses for FREE! TAKE THE FINANCIAL FREEDOM QUIZ:Take this free quiz to see where you are on the path to financial freedom and what your next steps are to move you to a new financial destiny at http://www.YourFinancialFreedomQuiz.com  

Send us a textMarkus Pineyro is not just a restaurant owner—he's a visionary reshaping how we think about dining experiences. As the co-founder of OOMI Digital Kitchen, Markus has created a food hall that operates almost entirely through digital interactions, yet still boasts a remarkable 4.9-star rating. On this episode of Give an Ovation, we dive into how Markus has built a successful, customer-focused operation without the traditional face-to-face hospitality we expect from restaurants.In this episode, Zack and Markus discuss:The innovative concept behind OOMI Digital Kitchen and how it's redefining guest serviceThe importance of creating a seamless digital hospitality experience for off-premise dinersHow Markus and his team turn guest feedback into loyal customers through technologyThe value of using customer data to optimize marketing strategiesWhy complaints can be the most valuable feedback for long-term successIf you've ever wondered how to elevate the guest experience in a digital-first world, this episode with Markus Pineyro offers insightful takeaways for restaurants of any size.Thanks, Markus!

In this episode, Martha Dorris talked with the 2024 Service to the Citizen Award's Government Executive of the Year (Ken Corbin) and the Industry Executive of the Year (Lee Becker).  Ken Corbin is the Commissioner of Taxpayer Services and formerly the Chief Taxpayer Experience Officer at the Internal Revenue Service (IRS).  Lee Becker, is a Senior Vice President for Public Sector and Healthcare for Medallia. Ken has many decades of experience at the IRS where he began as a student at the age of 16.  Lee Becker was formerly on active duty in the Navy, followed by the Department of Defense and Veterans Affairs. Now, Lee serves the government through his position at Medallia.This is an inspiring episode with two leaders who shared:Their journey through their careers and leadership lessons they learned along the wayHow focusing on the experience you provide to your customers improves trust in your organization and serviceThe challenges that they have faced throughout the years and recommendations on overcoming themHow to navigate changes in AdministrationsHow the public will interact with the government in 5 years from looking into their crystal ball.We will be celebrating their accomplishments at the 2024 Service to the Citizen Awards on September 13, 2024, at The Mayflower Hotel in Washington DC. 

Let's dive into:How mowing the lawn led to military and medical serviceThe need for new mental models and ways of thinkingShifting from “I'll do it” to “I'll develop my people”Why connecting with others is a pragmatic strategy for being more productiveInsights after a tough exit interview that Tom learned a ton fromHis mission to develop stronger medical leaders through coaching programs and workshopsAnd moreCheck out The Referent Group here: https://www.thereferentgroup.com/Dr. Tom Hustead Tom graduated from West Point in the top 3% of his class and subsequently from Case Western Reserve University School of Medicine. As a retired Army Colonel, highlights from his distinguished 24-year career include being awarded Flight Surgeon of the Year for his service in combat, Outstanding Faculty of the Year for his medical teaching, and board selection as Department Chair for a family medicine residency department. As a result of his appointment by the Army Surgeon General to be the “face of military medicine” to recruit and share the Army Medicine story, Tom recognized a need and developed a passion for teaching physicians across the country to be effective, engaged leaders. In his final appointment in the military, Tom was the commander/CEO of a NATO military medical facility at the Supreme Headquarters Allied Powers Europe in Belgium. Most recently, Tom served as the CMO for the Medical Group at Baptist Health Hardin in Elizabethtown, KY where he still resides. With an emphasis on servant leadership, Tom's core conviction is that effective leadership is never about him but is focused on creating a culture where the ones he leads can thrive and succeed. Tom and his wife Cheri of 30 years live in Kentucky and have three children.

In this episode, Steve Fretzin and Nanette Fridman discuss:Expanding professional networks through board serviceThe role of lawyers in board settingsEnhancing board effectiveness through diverse skillsStrategic relationship-building in nonprofit organizations Key Takeaways:Serving on boards lets lawyers contribute to meaningful causes while boosting their skills and network, making their careers more fulfilling.Lawyers should assess board members for a diverse skill mix before joining to ensure the position offers personal growth and enrichment.Engaging with board members outside formal meetings helps build stronger relationships, increases collaboration, and generates referrals, benefiting both the lawyer and the organization.Lawyers' leadership skills are highly valued in board settings, providing effective governance and offering increased visibility and networking opportunities. "Lawyers are great board members. People love having them on the board, and they often are natural leaders. And so, they become board chairs." —  Nanette Fridman Read more from Steve at Above the Law: AboveTheLaw.com/tag/Steve-Fretzin/ Thank you to our Sponsors!Ready to go from good to GOAT? Attend PIMCOM the inaugural personal injury mastermind conference Sept 15-17, 2024. Use promo code BeThatLawyer to get $200.00 off at https://www.pimcon.org/Get Staffed Up: https://getstaffedup.com/bethatlawyer/Lawmatics: https://www.lawmatics.com/bethatlawyer/ Episode References: ReThinking Podcast by Adam Grant: https://podcasts.apple.com/us/podcast/rethinking/id1554567118About Nanette Fridman: Nanette Fridman is an organizational strategist, facilitator, and executive coach known for her dynamic and empowering approach. As the founder of Effect Collective and the author of On Board and Holding the Gavel, she excels in helping organizations and leaders optimize resources, strategize for the future, and enhance governance. With a background in corporate law and advocacy, Nanette brings a wealth of experience and high energy to her work as a national speaker, trainer, and facilitator for diverse audiences, including management teams, boards, and emerging leaders. Connect with Nanette Fridman:  Website: https://www.effect-collective.comOn Board: What Current and Aspiring Board Members Must Know About Nonprofits and Board ServiceHolding the Gavel: What Nonprofit Board Leaders Need to Know  LinkedIn: https://www.linkedin.com/in/nanettefridmanIs This Board For Me? Questions to ask: https://shorturl.at/3TilQ Connect with Steve Fretzin:LinkedIn: Steve FretzinTwitter: @stevefretzinInstagram: @fretzinsteveFacebook: Fretzin, Inc.Website: Fretzin.comEmail: Steve@Fretzin.comBook: Legal Business Development Isn't Rocket Science and more!YouTube: Steve FretzinCall Steve directly at 847-602-6911 Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.

Is your agency leaving nearly 2/3rds of your new client acquisition up to chance?If so, you're not alone.  But it doesn't have to be that way.According to research from WordStream, 60% of most new agency clients are coming from a channel that you can't directly control, let alone scale.That scary stat is exactly what today's guest is helping agencies avoid by building a portfolio of offers you can use to drive more inbound leads and create a re-usable marketing asset that pays for itself.Chris DuBois, Founder of Dynamic Agency OS, fell into agency life after his military service and after years helping grow Lean Labs, a HubSpot Diamond Partner, he's now helping agencies attract more leads through a portfolio of offers that compel new clients to buy from your agency.In today's conversation, you'll learn:The 5 offers every agency should have to meet buyers at different stages of their journeyHow to create a portfolio offers while staying focused on your core serviceThe marketing asset you can create that not only drives more high intent leads, but also pays for itselfResources Mentioned in Today's Episode:An Agency's Guide to Measuring And Improving Billable Utilization (Ebook)Connect with Chris on LinkedInStop Selling Implementation Services (& Do This Instead) w/ Max Traylor3 Steps to Owning Your Niche in 90 Days w/ Nick Bennett50% Profit Margins Unlocked with Time-Tracking Data w/ @MarketingMaxThe State of Agency Operations Report by Teamwork.comThe Offer Landing Page Chris MentionedThe Thank You Page Chris MentionedThe Client by Teamwork.com & UmaultWant to watch the video version of the podcast on YouTube?Check it out here: Agency Life Podcast on YouTubeHave a question about today's topic? Text it to us here!Want to get more content to support your agency life? Subscribe to the Agency Life newsletter, check out past episodes & find more content at teamwork.com/agencylife. This podcast is brought to you by Teamwork.com.

How is technology impacting money laundering? On this episode, I'm welcoming investigative journalist Geoff White back onto the show.In 2022, Geoff joined me to talk about his book and podcast The Lazarus Heist, the story of how North Korean hackers launched an attack on Sony Pictures in 2014.This time, he's back to talk about his brand new book 'Rinsed' which looks at money laundering in a digital world. In it, Geoff explores how thieves who steal digital money that's highly traceable, launder it so that they can make use of it? In a wide-ranging disucssion, we also talk about Geoff's work as an investigative reporter — how does he get his information, what are the risks in doing what he does and you'll hear the astonishing reasons why people you might not expect would want to talk to him, actually do.LinksHear Geoff's previous appearance on the show talking aboiut The Lazarus Heist: https://www.humanriskpodcast.com/geoff-white-on-the-lazarus-heist/His BBC World podcast of the same name - https://www.bbc.co.uk/programmes/w13xtvg9/episodes/downloadsLearn more about his new book 'Rinsed' - https://www.penguin.co.uk/books/455031/rinsed-by-white-geoff/9780241624838Geoff's website - https://geoffwhite.tech/Timestamped Notes (generateed by AI)[00:00:00] - IntroductionChristian welcomes Geoff White back to the podcast.Geoff's new book "Rinsed" and updates since his last appearance.[00:01:00] - North Korea's Cyber ActivitiesDiscussion on North Korea's cyber operations and the Axie Infinity hack.The scale and speed of the $625 million cryptocurrency theft.[00:02:00] - Money Laundering TechniquesThe importance of money laundering in cybercrime.How hackers collaborate with financial experts to launder money.[00:03:00] - Evolution of Money LaunderingThe shift from traditional cash-based laundering to digital methods.Examples of how different criminal groups use technology to launder money.[00:04:00] - Money Laundering as a ServiceThe concept of "Money Laundering as a Service."Comparison with "Hacking as a Service."[00:05:00] - Classic Money Laundering StagesExplanation of the three stages: placement, layering, and integration.Historical context with examples from the 1980s.[00:09:00] - Digital Era of Money LaunderingChallenges of tracing digital money.The global nature of digital money laundering and its implications.[00:10:00] - International and Technological AspectsHow criminals use technology to launder money across borders.The role of cryptocurrency in modern money laundering.[00:13:00] - Role of Financial InstitutionsThe involvement of traditional financial institutions in money laundering.How compliance teams can combat these activities.[00:14:00] - Investigating Money LaunderingGeoff's research methods and challenges in uncovering these stories.The importance of firsthand accounts and digital breadcrumbs.[00:17:00] - Notable CasesKey cases from Geoff's book, including the Axie Infinity hack and others.The significance of technology in these crimes.[00:20:00] - Interaction with Law EnforcementExperiences with law enforcement agencies during investigations.The case of the Instagram influencer Hushpuppi.[00:23:00] - Personal Safety and Cyber RiskGeoff's approach to managing personal cyber risk.The importance of separating public and private online personas.[00:26:00] - The WannaCry Ransomware AttackChallenges in tracing ransomware payments.A specific investigation into the WannaCry attack.[00:28:00] - Future of Cyber RiskGeoff's views on the future of cyber risk and AI.The potential for AI to assist both criminals and investigators.[00:34:00] - Regulation and TechnologyThe need for proactive regulation in tech and finance.Challenges faced by regulators in keeping up with rapid technological advancements.[00:40:00] - Title and Cover of the BookThe process behind choosing the book's title, "Rinsed."Importance of a compelling cover and subtitle.[00:42:00] - Continuous Learning in CybercrimeThe evolving nature of cybercrime stories.The impact of new developments on the book's content.[00:46:00] - Tech Enablers and Libertarian ViewsCommon traits among tech enablers in money laundering.The vision of a new world driven by innovative financial technologies.[00:51:00] - Advice for RegulatorsGeoff's perspective on how regulators can keep pace with technological change.The balance between enabling innovation and preventing crime.[00:55:00] - ConclusionGeoff's final thoughts and a reminder about his book "Rinsed."Encouragement to support local bookstores through Bookshop.org.

This week on the podcast, we're exploring the Right Angle Cross of Service, which includes gates 17, 18, 52 & 58 and is one of the incarnation crosses that forms a channel through the 4 gates that are activated.  Anyone who has the Cross of Service will have the 18-58 Channel of Judgement defined through these placements in their Incarnation Cross. It brings together the energy of opinions, concentration, joy, and a drive to improve what isn't serving the collective. All 4 gates are a part of the Understanding/ Logical Circuit in the Collective Circuitry. In this episode, I'm joined by Vanessa Long, who is a 3/5 Emotional Generator with the Cross of Service 1 to talk about her experience with this cross. INSIGHTS:The influence of the 18-58 channel on the Cross of ServiceThe shadow of this incarnation cross- when opinions and judgements are turned inward The experience of having 3 right-facing variables with so much logical energy in Vanessa's chartHow the 4 gates in this cross are used to be of service How Vanessa's Profile and Variable configuration influence her experience If this episode resonates with you, make sure to subscribe to the podcast so you never miss an episode. Take a screenshot, share it with your friends on social media, tag me (@iamrandilee), and let me know what your biggest takeaway was from this episode.  Connect with Vanessa on her website If you find value in this type of content and would like to see the Uplifting Podcast continue to produce new episodes, please make a donation.  Liberate the Mind: Through Differentiating Your Inner + Outer Authority- masterclass series available for free until 4/30/24Illuminate Your Incarnation Cross in a personalized 1:1 readingSupport the showConnect with Randi on Instagram and TikTok, learn how you can co-create magic together and Join Embodiment by Design: FREE community on Mighty Networks

Register here for the webinar, Working Capital 101https://bit.ly/3IGEZWQGet $200 off your ticket to the M&A Launchpad Conference in Houston on May 11th:https://www.malaunchpad.com & enter code ACQUIRINGMINDSStephen Olmon & Collin Trimble set out to roll up the alarm industry in Texas. Alarm Masters is their first acquisition.Topics in Stephen and Collin's interview:All about the alarm, fire, & security industryTheir roll-up strategyMoats in the form of risk and licensing requirementsValuation based on monthly recurring revenueEducating their lenders on industry practicesUsing a holdback to mitigate attrition riskChoosing to offer both installation and serviceThe supply of technicians in this industryThe value of Collin's sales skillsStrategic questions they asked during due diligenceReferences and how to contact Stephen and Collin:Stephen Olmon TwitterStephen Olmon LinkedInCollin Trimble TwitterCollin Trimble LinkedInAlarm MastersWork with an SBA broker who focuses exclusively on helping entrepreneurs buy businesses:Matthias Smith of Pioneer Capital AdvisoryGet a complementary pre-acquisition HR & PEO review for your target business:Contact mark@aspenhr.com or visit Aspen HRConnect with Acquiring Minds:See past + future interviews on the YouTube channelConnect with host Will Smith on LinkedInFollow Will on Twitter

Join George in this deeply personal, emotional and introspective conversation with his friend Andrew Schubert about their journey of healing, self discovery, transformation and personal growth.Both Andrew and George share experiences regarding their trauma, feelings, self-reparenting, and the impact of past experiences on their present relationships. They reflect on what they went through with rage, anxiety, and the role of feelings in decision-making. Throughout the conversation, they share how their perspectives on emotions and healing have evolved over time and the impact of these changes on their relationships.This is a great episode to listen about the power of vulnerability and feeling, as well as the importance of service and supporting others. Grab your earbuds and tune in to learn how…Deep relationships can be formed through vulnerability and serviceThe power of community and support can lead to breakthroughsEmbracing feelings and emotions can lead to transformationBreaking the cycle of rage and anger through self-awareness and intentionalityEmotional intelligence is crucial in parenting and building strong relationshipsReparenting and modeling feelings is important for children's emotional development–We weren't meant to do this alone… Whether it be business, relationships, or life. This is why this is an invitation for you…to join us inside the Relationships Beat Algorithms Alliance!!!Click here for a summary of the Alliance because if you're coming here into the show notes, there's a good chance you already know! ;)—Discover the transformative power with one of George's top 10 books "Stillness Is the Key" by Ryan Holiday. In our fast-paced world, this book serves as a personal guide to navigating life's chaos, finding meaning, and achieving excellence. Shop here

The Robodebt Royal Commission highlighted the tremendous impact government policy gone wrong can have on the lives of Australians. The evidence given at the royal commission hearings also brought into question the state of ‘frank and fearless advice' in the service.In the first rerun of our best episodes in 2023, we revisit our conversation with two public service leaders: Dr Gordon de Brouwer PSM FIPAA, the Australian Public Service Commissioner, and Kathy Leigh, Head of Service and Director-General of the Chief Minister, Treasury and Economic Development Directorate, ACT Government. We examined the impact of robodebt, and discussed how the public service might reinforce its values around integrity, and rebuild courage and pride in its work.Discussed in this episode:The importance of empathy and compassion for those affected, the public, and the public serviceThe role of impartiality and objectivity in giving policy adviceBest practice behaviour and delivery to further embed integrity cultureWhat a modern and responsive public service should look like. Hosted on Acast. See acast.com/privacy for more information.

Meet a true Hospitality Professional. Mr. Matthias Sutter, the Rep. Director of Shangri-La Hotels Japan and the GM of the Shangri-La Hotel Tokyo.  We discuss Japanese customer service, how different nationalities have different hospitality expectations, his two requirements for anyone to succeed in the hotel business, and how starting off in Food & Beverage helped craft his strong sense of hospitality.  We also talk Trip Advisor, hotel rankings, and the guest comments he likes the most.  If you are curious about how luxury hotel GM's think, practice, and teach customer service and hospitality, this episode is a must-listen. Other topics we cover:Why hotels are an "El Dorado" for customer serviceThe three topics to never discuss with hotel guestsDifferent cultures have different interpretations of hospitalityJapanese service vs. other Asian countriesPreparations for the Shangri-La Kyoto openingGuest comments which led to innovative and successful promotionsHotel "brands" have separate DNA, thus some customer focus differences   Japanese "guest comment" tendenciesThe Free Unsolicited Business Idea   The Shangri-La Hotel Tokyo: https://www.shangri-la.com/tokyo/shangrila/Japan Adventures via Camper Van = Dream Drive: https://www.dreamdrive.lifeMore Now and Zen Japan episodes: https://www.nowandzen.jp/

In this latest City Council recap from Tuesday, December 5, 2023, Steve and Katie connect with Redding Electric Utility Director Nick Zettel for an electric rate update and also  give a quick overview of the items discussed, including:City of Redding Attorney Barry DeWalt honored for years of serviceThe new Mayor and Vice Mayor selectedRedding Electric Utility Rate IncreasesHousing and Homelessness Incentive Program (HHIP) updatePlease find additional resources below for more information on these topics.Council Meeting Agenda>>Check out the video here>>Read the transcript here>>Contact the City of Redding Podcast Team Email us at podcast@cityofredding.org Connect with us on Facebook, Twitter and Instagram Visit the City of Redding website Love the podcast? The best way to spread the word is to rate and review!

In this powerful episode, Antonio Neves sits down with Robert and Sharla Snow to discuss the secrets to relationship success. Some of the key topics covered include:Marriage phases and how to grow through themRed flags like contempt, complacency, and ignoring bids for connection Practical ways to put your spouse first, like daily rituals and prioritizing quality timeDeveloping marital fitness with stress-reducing conversations and acts of serviceThe importance of managing conflict positively and growing togetherSpeaking words of appreciation daily to counteract the toxicity of contemptIf you're looking to strengthen your relationship, tune into this must-listen episode for evidence-based insights and action steps you can start applying today.Resources Mentioned In This Episode:Gottman Research - https://www.gottman.com/about/research/ MYM Resources:8 Pillars Of An Exceptional Marriage - ​​https://masteryourmarriagepodcast.com/8-pillarsBecome FREE of resentment ➡️ https://forgive.masteryourmarriagepodcast.com/Connect with Antonio Neves:Website - https://theantonioneves.com/ Instagram - https://www.instagram.com/theantonioneves/ Connect with Robert and Sharla Snow:Website: https://masteryourmarriagepodcast.com/Instagram - https://www.instagram.com/masteryourmarriage/Facebook - https://facebook.com/masteryourmarriageTikTok - https://www.tiktok.com/@masteryourmarriage

We're so excited to be back for season 2 of the podcast! Today we are joined by a very special guest, Josh Catlett. Josh and his family are the proud owners of the local Runza franchises in North Platte. He's here to give us an inside look at Runza's history, community involvement, and plans for the future. As community leaders and local business owners, Josh and his family are heavily invested in the North Platte area. You'll learn about Runza's partnerships with charitable organizations like the Alzheimer's Association and TeamMates, and how they strive to be more than just a fast-food joint. Josh also shares what it's like to move restaurant locations and shares a sneak peek at some new menu items on the horizon.Whether you're a lifelong Runza enthusiast or simply curious about the business behind a beloved Runza sandwich, tune in to this episode to get a look from the inside. And don't forget to add mustard to your next Runza!Here's some of what we discuss in this episode:How Josh's family became involved with Runza in the early 80sWhat is it like to open a new Runza location and how long did the process take?Runza's commitment to fresh, high-quality ingredients and serviceThe community initiatives that Runza is actively involved in Asking For a Friend Segment: Is it a good time to buy a house in the current housing market?What's next for Runza, and what exciting menu offerings can customers expect in the future?For more, visit us online: https://nebraskalandbank.com/podcastIf you enjoyed the episode, please rate, review & subscribe!Follow us on Social:Facebook: facebook.com/NebraskaLandBankPodcastYouTube: youtube.com/NebraskaLandBankInstagram: instagram.com/NebraskaLandBankThis episode is brought to you by NebraskaLand Bank. We are Member FDIC and an Equal Housing Lender.

Do you want to create a customer-centric culture that prioritises exceptional customer experience? This week, we enjoyed learning from the internationally sought-after speaker, author, and organisational consultant Joseph Michelli. Joseph started his consultancy journey working for the Pike Place Fish Market in Seattle. Since those early days in his career, he's worked with some of the biggest brands in the world, including Starbucks, Zappos, Mercedes Benz and Ritz Carlton. In this episode, Joseph shares some great stories about excellent customer service he has seen throughout his career and how leadership plays a pivotal role in prioritising a customer-centric culture. He dived into his work at Ritz Carlton, Mercedez Benz and Starbucks, all experiences from which he wrote fantastic books. If you want customer service to be at the heart of your strategy. Joseph explains what do you need to do. How to map out the customer journey, finding those high-value touch points.  An energising conversation. Download and listen to learn more. On today's podcast: A passion for being of service to othersThe Ritz Carlton's standard of serviceThe pivotal role of leadership in customer serviceExploring the power of emotionShifting towards technology-aided service Follow Joseph Michelli:WebsiteLinkedInFish Throwing at Pike Place Fish Marketplace in Seattle Book recommendations: The Experience EconomyThe Airbnb wayThe New Gold StandardThe Starbucks ExperienceThe Zappos ExperienceDriven to Delight Enjoyed the show? Leave a Review  

Everything you need to know about the new iPhones and why you may not want themIf you still use DVDs there is a new mail-order serviceThe ultimate job if you are a Taylor Swift fan

Topics CoveredDaniel shares why companies like Uber are getting involved in the future of healthcareHow DispatchHealth is using technology to provide safe and efficient home healthcare services and the different ways patients can access itLearn about the Quadruple Aim of healthcare and how DispatchHealth is achieving it through its serviceThe potential benefits of home healthcareHow DispatchHealth is using technology to improve its follow-up process and operationsHow patients' willingness to open their homes provides valuable insights into their social determinants of healthThe benefits of recovering in the comfort of one's own homeDaniel shares the different types of healthcare engagement, including digital-only, telehealth, in-person interaction, and healthcare at home, and the potential for healthcare at home to provide access and equity on a global scaleConnect with Daniel GrafDaniel on LinkedInConnect with Dr. Jessica Shepherd & Dr. Gautam GulatiDr. Shepherd on LinkedInDr. Shepherd on TwitterDr. Gulati on TwitterDr. Gulati on LinkedInResourcesDispatchHealthViVE

In this episode of ill communication, you're going to find out how I built a multi-six-figure business without any complicated funnels, huge ad spend, massive teams, or major stress. You'll learn my favorite tools to keep things simple and easy as I've grown my business. Plus, I share a way to get your hands on some of my favorite zero-cost, minimal-effort, low-key launch strategies so you can grow your business without spending thousands of dollars on ads or complicated funnels. Topics covered in this episode include:Why you don't need anything flashy to find successThe only free tool you need when launching a new offer or serviceThe power of a simple monthly marketing momentSimple strategies to promote monthly marketing momentsOther free ways to promote yourself that don't take much timeDon't listen to people who tell you launching a new offer or service has to be complicated. Tune in to learn how to do it the simple, easy, and effective way! Show notes are always available at www.kimkiel.com!Resources Mentioned:Join the Low Key Launch Formula Workshop: www.kimkiel.com/lowkeylaunchformulaLearn more about Laura Wright: https://www.laurawrightofficial.com/Learn more about Amber Annette: https://amberannette.com/I would love to connect on Facebook: www.facebook.com/KimKielCopy, Instagram: www.instagram.com/kim_kiel_copy, and Linkedin: www.linkedin.com/in/kimkiel

Perhaps nobody is better at helping people unlock themselves than the Buddhist meditation teacher George Mumford who taught meditation to Michael Jordan and Kobe Bryant. He's also worked with inmates, police officers, and corporate executives. There's a reason why they call him the “Performance Whisperer.”George has an incredible story: he began teaching mindfulness and meditation after kicking a serious drug habit, leaving a career as a financial analyst, and then earning a master's in counseling psychology. He's got a new book, it's called Unlock: Embrace Your Greatness. Find the Flow. Discover Success. His first book was called The Mindful Athlete: The Secret to Pure Performance. If you want to hear him talk about that book, we've put links in the show notes to his prior appearances on this podcast. In this episode we talk about:What it means to be in flow and why many of us may be achieving that state more than we thinkHow to challenge negative self-talkThe importance of gratitudeThe importance of serviceThe importance of making mistakes (as George says, “no struggle, no swag”)How to recognize what he calls your hideouts Why he identifies as an empath and why he believes this may have played a role in his addictionAnd George's take on often misunderstood terms such as love, hope, and faithFull Shownotes: https://www.tenpercent.com/podcast-episode/george-mumford-589 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode, you'll also hear:A simple but powerful reminder that will keep you focused on your higher callingWhy writing your book is more than just an intellectual exercise or a choreWhat to do when you start to feel doubt or discouragementThe potential consequences of not pursuing your higher calling to write and publish your bookEvery author has a story to tell — a story that has the potential to change lives, to inspire, and even to revolutionize the world. But getting a book from concept to print is easier said than done. It takes focus, commitment, and lots of hard work. And it's easy to get sidetracked by the demands of everyday life or simply to forget that there is power in finishing what we start. But if you choose to believe that you have a higher calling as a Christian author and that your story deserves to be heard by the world, then you need to understand how to keep that fire alive in your heart and how to make sure you do whatever it takes to get your work into the world. Because that moment — the moment when your work gets out into the world — can literally change lives forever. Your Book Is an Act of ServiceThe good news is there's an incredibly powerful way to help you stay motivated and inspired to finish your book. And it is this: to remind yourself daily of the hell that people are in right now because they don't know what you know, and to remind yourself that you have been called by God to set people free. When you understand your higher calling, it provides incredible motivation for writing and publishing your book. Just think about all the people in the world who are living without knowledge and without hope, people who are bound by their own ignorance and unable to see the truth. Your book will be a tool that helps these people out of their darkness and into a new light — a light of knowledge and understanding, one where they will finally be free. Suddenly, writing your book becomes much more than just an intellectual exercise. It's an act of service to those who are in need.When you write your book with others in mind, your words become so much more powerful and meaningful. You become inspired with renewed purpose and passion. Think about it:Your story could potentially save someone's life or make someone's life better Your words could give someone hope or empower them with newfound knowledgeYour advice could bring about joy or comfort during difficult and devastating times Suddenly, writing doesn't feel like such a chore anymore. Instead, it feels like an honor, an opportunity to serve others through our work.Don't Forget Why You StartedUnfortunately, we can easily forget why we started to write in the first place — the fact that we have knowledge that needs to be shared by others. That's our higher calling from God, but it can be easy to lose sight of it.Remember, there are people desperately searching for answers and unable to find them on their own. They're unable to find those answers without you. When you keep this in mind throughout your writing journey, it gives you strength and courage when things get tough. So when doubt creeps in, or discouragement threatens to overtake you, remember that you're not just doing this for yourself. You're also doing it for others who need this information. For those whose lives could be changed forever if they only had access to what you know.It's time to challenge yourself to pursue that higher calling. Take action today —  start taking the steps that are literally going to set others free. As an author, entrepreneur, and expert, you have unique gifts and talents that can help others get out of their own personal hell. Whether it's escaping the rat race, learning how to manage their finances better, getting closer to God, or being a more effective leader at work or at church, you have something special that can help others find freedom from their current circumstances. But the problem is that unless your stories are told, those people will remain trapped in their current situations. That's why you have to stay focused on your writing project and finish it as soon as possible. Remember Your Higher CallingKnowing that you can make a real difference in someone's life is a powerful motivator for staying on task with your writing goals. So remind yourself of your higher calling as an author with the power to change lives during the inevitable moments when it gets hard, boring, or just plain difficult. When you tap into this higher calling for motivation, it helps keep you focused on the bigger picture, knowing that what you're doing matters — not just for yourself, but for others who need your help and insight. Charles Gill said it well: “There are many wonderful things that will never be done if you don't do them.”Our lives are full of potential that can easily go to waste if we don't take the initiative and we're not proactive in pursuing our goals. But far too often, our thoughts remain just that — thoughts. Though it may be intimidating to step outside of your comfort zone and put energy into something new, the effort you put forth in those moments is always worth it. There's so much beauty in pushing ourselves to do something extraordinarily, in trusting God and discovering our inner strength, and then seeing the results of prayer, perseverance, and patience working together. You never know what successes lie ahead for you and how many lives could be changed until you make the decision to begin. So many wonderful things could be yours, if only you start now. BIO:My name is Tamara "Coach Tam" Jackson and I am a published author, Facebook© Certified Digital Marketer, host of the Top 100 Publishing Secrets podcast, and founder of The Christian Authors Network (C.A.N.) Facebook© community. I specialize in helping mission-driven authors, coaches, and entrepreneurs increase their exposure, impact, and income through strategic self-publishing and digital media appearances. Just say yes and we will work together to attract a tribe of loyal followers that 1) "get you", 2) love what you do, and 3) are happy to invest in your book, business, cause, or movement. Plus, we will accomplish all of this without fake, salesy, sleazy, or manipulative tactics. Yes you CAN write, publish, and profit in a way that honors God; join the community today at https://christianauthors.net/fbgroup.   GET CONNECTED:Connect with fellow Christian Authors: http://christianauthors.net/fbgroupDownload the Free Christian Author Marketing EBook: https://265point.com/secretsbook1Get Booked as a Guest Speaker for Free: http://christianauthors.netFollow Tam on Facebook: https://www.facebook.com/TamaraJacksonTransformationExpert/Interact with Tam on Instagram: https://www.instagram.com/fitnesstamara265/

Brian Lee is a rock-star serial entrepreneur and incredibly successful venture capitalist. He is also a great philanthropist dedicated to leaving and impact and giving back to the community.He is a co-founder and ex-CEO of LegalZoom, a co-founder and ex-CEO of ShoeDazzle, a co-founder and ex-CEO of the Art of Sport, co-founder and current CEO of Arena Club, and co-founder of the incredibly successful venture capital firm, BAM ventures.Brian Lee is also an amazing person, dear friend, and a mentor and I am very grateful for having him on In Search of Excellence!(01:04) – Working with Celebrities (Kobe Bryant and Kim Kardashian)Learning about the power of influencers(08:45) – The Importance of PassionArena club: Passion not only about the mission, but also the serviceThe idea was to digitize the physical and build a community(14:43) – The Entrepreneurial Desire to Fix What is BrokenEntrepreneurs are not happy with the status quo – change themGood preparation is extremely important to be successful (sometimes it doesn't work, but that's ok)(17:40) – Extreme Preparation at LegalZoom(54:15) – Advice to Students Who Want to Pursue Venture CapitalToday we have all kinds of venture capitalUse a unique approach if you do not have industry contacts (go to events and meet people, go to LinkedIn, find mutual contacts)Raising capital for LegalZoom (persistence is the key, you are literally begging for money) – you have to be that annoying person(29:06) – What's the Secret of Work-Life Balance?Working around 100 hours a week, no social life, things are different nowTip for organizing emails(34:20) – The Most Important Elements of SuccessWork and work ethic, being empathetic and understanding people, having a good support networkEveryone has a different path, and every company culture is different(39:43) – Philanthropy and Giving Back to the CommunityBrian's philanthropic workThe importance of doing good and making an impactResources Mentioned:LegalZoom: https://www.legalzoom.com/The Honest Company: https://www.honest.com/Delivering Happiness, by Tony Hsieh: https://www.amazon.com/Delivering-Happiness-Profits-Passion-Purpose/dp/0446576220 Sponsors:Sandee – https://sandee.com/Bliss: Beaches – https://www.amazon.com/Bliss-Beaches-Randall-Kaplan/dp/1951836170/Want to Connect? Reach out to us online!Website – https://insearchofexcellencepodcast.comInstagram – https://www.instagram.com/randallkaplan/LinkedIn – https://www.linkedin.com/in/randall-kaplan-05858340/

Show notes available at https://www.gloriachoupr.com/50What would it take for you to do so that journalists will finally notice your small business?What steps do you need to take to feature your product on that famous gift guide?Is it a compelling background story? A catchy subject line? Or do you need to send samples of your product?You might have already tried searching for the answers almost everywhere. From their responses, most of them would say, "you do this" and "you don't do that." However, instead of gaining clarity, you end up confused with their answers about PR.But if you've been closely following our Small Business PR Podcast, you will have noticed that the PR themes and topics we consistently share are unconventional yet proven to produce results.  Whether that's keeping your pitch to a certain length, optimizing your website, or knowing the best time of year to pitch before journalists—we can genuinely say to you that these are the exact steps you must do and not do, so you can get all the recognition you deserve!Most importantly, that's because the people we're bringing to our podcasts serve as experts in their fields, continue pitching their products and services, and eventually sow the fruits of their PR activities.In this episode, our guest, Jessica Toscano, a journalist, and business founder, will discuss and emphasize the Dos and Don'ts that will put you not only on top of the journalists' minds but even propel your business further."You have a strength in pitching as yourself because nobody knows your product, company, or brand better than you do. And it's personable. You're not relying on anybody else to do that for you. So, you really do want to take that time to own it."-Jessica ToscanoJoin us as we dive deep inside the mind of a journalist to understand how they think and what they are exactly doing with your PR pitches. Once you know the dos and don'ts of PR, you will be more confident in your organic PR efforts. Topics We Discuss in this Episode:An insider's view of what a journalist's inbox looks likeKeeping your pitches concise yet meaningfulWhy are you the best person to pitch your product or serviceThe elements that matter most in your pitch for journalistsHow envisioning your life leads to better pitches and messagesFollowing the right timing and timeline when pitchingIf you want to land your first feature for free without any connections, I want to invite you to watch my PR Secrets Masterclass where I reveal the exact methods thousands of bootstrapping small businesses use to hack their own PR and go from unknown to being a credible and sought-after industry expert. Register now at www.gloriachou.com/masterclass. Resources Mentioned:Gloria Chou's Masterclass: PR MasterclassFollow Jessica Toscano on Instagram: Jessica Toscano IG Connect with Jessica Toscano on LinkedIn: Jessica ToscanoFollow Jessica Toscano on Twitter: @msjtoscanoAdditional Resources:Watch the PR masterclass: http://gloriachoupr.com/masterclassGet the PR Starter Pack: http://www.prstarterpack.comLet's connect on Instagram: www.instagram.com/gloriachoupr