Podcasts about Competitive advantage

RTO mandates lead to higher employee turnover, particularly among women and skilled workers, with a 14% increase in turnover at major firms. That's the key take-away message of this episode of the Wise Decision Maker Show, which discusses how RTO mandates catalyze brain drain in top firms.This article forms the basis for this episode: https://disasteravoidanceexperts.com/rto-mandates-catalyze-brain-drain-in-top-firms/

A pronatalist policy that ignores the need for workplace flexibility is self-defeating—without remote options, the $5,000 baby bonus becomes a short-term perk that fails to support long-term family growth or retain key talent. That's the key take-away message of this episode of the Wise Decision Maker Show, which describes how the administration's RTO crusade smothers its pronatalist promise.This article forms the basis for this episode: https://disasteravoidanceexperts.com/the-administrations-rto-crusade-smothers-its-pronatalist-promise/

Send us a textAbout This EpisodeDr. Debra Clary shares how her bold journey reveals the transformative power of curiosity in leadership. Drawing on decades of experience at Fortune 50 companies and her own original research, she explores how a lack of curiosity, especially among leaders, undermines engagement and retention, while surprising data shows workers in their 50s and 60s often possess the highest levels of curiosity. Through her four-part curiosity assessment, Debra helps leaders measure and cultivate exploration, openness, focused engagement, and mindful awareness. With practical tools and insights, she challenges leaders to slow down, ask better questions, and connect more deeply, reminding us that curiosity is not about being fearless, but choosing to move forward even when afraid. About Debra ClaryDr. Debra Clary is a purpose-driven leader with a compelling message to share. Her enthusiasm lies in inspiring leaders and organizations in achieving business success through the enhancement of strategic alignment, team dynamics, and fostering a culture of curiosity. Bringing a wealth of experience from her roles in operations, strategy, marketing, and people development at prominent companies as Frito-Lay, Coca-Cola, Jack Daniel's, and Humana, Debra brings incredible business insights. Her dedication is evident in her commitment to working with leaders who aspire to elevate their impact and contribution to their respective organizations. With a doctorate in Leader and Organizational Development, Debra continues to inspire and empower individuals and organizations on their journey to success. Additional ResourcesWeb: debraclary.com LinkedIn: @DrDebraClarySupport the show-------- Stay Connected www.leighburgess.com Watch the episodes on YouTube Follow Leigh on Instagram: @theleighaburgess Follow Leigh on LinkedIn: @LeighBurgess Sign up for Leigh's bold newsletter

What if the secret to a sustainable music career isn't just making great music, but understanding every piece of the puzzle? What if radical transparency—not polished marketing—creates the deepest fan connections? And what if sometimes the best way to grow creatively is to completely "burn it all down" and start fresh?Complete Show Notes: producerhead.substack.comEpisode Chapters[1:46] Full Stack Musician Philosophy[5:30] Planning vs. Intuition[10:51] "How Serious Are You?"[14:24] Good Stress vs. Bad Stress[16:49] Music as Community[22:04] Embracing Popular Music[27:55] Social Media Comparison Trap[31:35] Patience as Competitive Advantage[32:33] Radical Transparency[36:04] Connection as Currency[42:26] Storytelling in Music[47:23] Nashville Perspective Shift[53:16] Others' Opinions[59:11] Creative Process Evolution[1:04:32] Self-Awareness Through Music[1:09:40] Time Management[1:15:36] Daily Routines[1:21:15] Quick Hits[1:26:33] Advice: "Don't Give Up"Connect With Basic Printer* YouTube: @basicprinter* Instagram: @basicprinter* Website: https://www.basicprinter.com* Spotify: Basic Printer* Apple Music: Basic PrinterConnect With Toru* Website: torubeat.com* Instagram: @torubeat* YouTube: @torubeat* Spotify: Toru* Apple Music: ToruMy hope is that this conversation helps you unlock a bit more creativity and find progress in a way that matters to you.Let's stay connected. I regularly share ideas that help develop creative process, along with music recommendations and free resources right here on Substack.This episode was co-produced, engineered and edited by Matthew Diaz. From ProducerHead, this is Toru, and in a way, so are you. Peace. Get full access to ProducerHead at producerhead.substack.com/subscribe

AI is here to stay. In fact, it feels like each week it gets faster, smarter and better at doing your job. But don't let that happen! Today's the day to face your fears about AI by exploring it and discovering how it can actually be one of your best productivity partners in your tool kit.Other Episodes You Might Enjoy#180: Permission to Thrive—Not Just Survive#78: How to Know When It's Time to Quit Your Creative Career#149: The Two Simple Things That Impact Everything in Your Life

"[Question: So what was the biggest misconception for most business leaders usually when it comes to operationalizing AI governance?] Based on my interactions and conversations, now suddenly they think they have to erect a whole set of new committees, that they have to have these new programs. You almost hear a sigh from the room. Like, oh, we have now this whole additional compliance cost because we have to do all these new things. The reason I see that as a bit of a misconception, because building on everything that was just said earlier, you already have compliance, you already have committees, you already have governance. It's an integration of that because otherwise guess what's gonna happen? We all know that this is the next thing around the corner that's gonna pop up, whatever it's gonna be called. Are you gonna have to set up a whole new committee just because of that? Then the next thing, another one." - David Hardoon Fresh out of the studio, David Hardoon, Global Head of AI Enablement at Standard Chartered Bank, joins us in a conversation to explore how financial institutions can adopt AI responsibly at scale. He shares his unique journey from academia to government to global banking, reflecting on his fascination with human behavior that originally drew him to artificial intelligence. David explains how his time at Singapore's Monetary Authority shaped the groundbreaking FAIR principles, emphasizing how proper AI governance actually accelerates rather than inhibits innovation. He highlights real-world implementations from autonomous cash reconciliation agents to transaction monitoring systems, showcasing how banks are transforming operations while maintaining strict regulatory compliance. Addressing the biggest misconceptions about AI governance, he emphasizes the importance of integrating AI frameworks into existing structures rather than creating entirely new bureaucracies, while advocating for use-case-based approaches that build essential trust. Closing the conversation, David shares his philosophy that AI success ultimately depends on understanding human behavior and asks the fundamental question every organization should consider: "Why are we doing this?" Episode Highlights: [00:00] Quote of the Day by David Hardoon #QOTD - "AI governance isn't new bureaucracy." [00:46] Introduction: David Hardoon from Standard Chartered Bank. [02:02] How David's AI journey started with human behavior curiosity. [07:26] Governance accelerates innovation, like traffic rules enable fast driving. [10:31] FAIR principles in MAS Singapore born from lunches with compliance officers. [14:23] Don't reinvent governance wheel for AI implementations. [24:17] Banks already manage risk; apply same discipline to AI. [28:40] AI adoption problem is trust, not technology. [34:21] Autonomous AI agents handle cash reconciliation with bank IDs. [36:00] AI reduces transaction monitoring false positives by 50%. [39:54] AI requires full supply chain from infrastructure to translators. [41:52] Organizations must reward intelligent failure in AI innovation. [44:47] AI hallucination is a feature, not bug for innovation. [47:35] Measure AI ROI differently for innovation versus implementation teams. [56:27] Final wisdom: People always ask "why" about AI initiatives. Profile: David Hardoon, Global Head of AI Enablement, Standard Chartered Bank Personal Site: https://davidroihardoon.com/ LinkedIn: https://www.linkedin.com/in/davidrh/ Podcast Information: Bernard Leong hosts and produces the show. The proper credits for the intro and end music are "Energetic Sports Drive." G. Thomas Craig mixed and edited the episode in both video and audio format. Here are the links to watch or listen to our podcast. Analyse Asia Main Site: https://analyse.asia Analyse Asia Spotify: https://open.spotify.com/show/1kkRwzRZa4JCICr2vm0vGl Analyse Asia Apple Podcasts: https://podcasts.apple.com/us/podcast/analyse-asia-with-bernard-leong/id914868245 Analyse Asia YouTube: https://www.youtube.com/@Analys1eAsia Analyse Asia LinkedIn: https://www.linkedin.com/company/analyse-asia/ Analyse Asia X (formerly known as Twitter): https://twitter.com/analyseasia Analyse Asia Threads: https://www.threads.net/@analyseasia Sign Up for Our This Week in Asia Newsletter: https://www.analyse.asia/#/portal/signup Subscribe Newsletter on LinkedIn https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7149559878934540288

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1755: Michael Levitt lays out powerful strategies to reinvigorate your business by embracing innovation, refining customer focus, and staying adaptable in fast-changing markets. Discover how aligning your brand with evolving consumer needs and technological trends can unlock lasting competitive advantages. Read along with the original article(s) here: https://www.breakfastleadership.com/blog/ways-to-give-your-business-a-new-edge Quotes to ponder: "To stay competitive, businesses must continually innovate and find new ways to differentiate themselves from the competition." "Listening to your customers is one of the most effective ways to gain insight into what they want and need." "Adapting to change quickly can give your business a significant edge over competitors who are slower to react." Episode references: Harvard Business Review: https://hbr.org/ Blue Ocean Strategy: https://www.amazon.com/Blue-Ocean-Strategy-Uncontested-Competition/dp/1591396190 Learn more about your ad choices. Visit megaphone.fm/adchoices

Send us a textIn this episode of the Leadership Vision Podcast, we're joined by Dan Silvert—behavioral expert, keynote speaker, and co-founder of Velocity Advisory Group. Dan shares his journey from sound engineer to leadership consultant, revealing how self-awareness, emotional intelligence, and behavioral flexibility are the keys to unlocking a team's full potential.We dive into Dan's "bird" styles based on the DISC behavioral styles, what it means to “match the moment,” and how leaders can adapt their style to connect, inspire, and grow their teams, especially in the face of uncertainty and AI-driven change. Dan's message is both practical and profound, encouraging leaders to stretch beyond their defaults and surface the genius in others.What You'll Learn:Why people—not products—are the true competitive advantageHow to recognize and adapt your behavioral style using DISCWhat it means to “match the moment, not the mirror”How AI reveals our relationship with uncertainty and changeStrategies to lead with emotional intelligence, not egoWhy curiosity and humility are essential in today's leadership landscapeKey Quotes:"You're either going to hit what you were put on this planet to do—or you're selling yourself short."  – Dan Silvert“If you're not interested in surfacing the genius of other people—why are you leading?” – Dan SilvertResources & Links:Learn more about Dan Silvert and Velocity Advisory Group: www.velocityadvisorygroup.comDan's book: The True Competitive AdvantageLearn more about Leadership Vision: www.leadershipvisionconsulting.comConnect with Us:Follow us on LinkedIn: Leadership VisionSubscribe to the podcast on Apple Podcasts | Spotify | Google Podcasts

This is the AI generated discussion of my post:  Empathy, Authenticity, Meaning As Competitive Advantage?  It's quite good, perhaps a little long.  Enjoy! Here is the link to the article:  https://partnersinexcellenceblog.com/empathy-authentcity-meaning-as-competittive-advantage/ ‎

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1755: Michael Levitt lays out powerful strategies to reinvigorate your business by embracing innovation, refining customer focus, and staying adaptable in fast-changing markets. Discover how aligning your brand with evolving consumer needs and technological trends can unlock lasting competitive advantages. Read along with the original article(s) here: https://www.breakfastleadership.com/blog/ways-to-give-your-business-a-new-edge Quotes to ponder: "To stay competitive, businesses must continually innovate and find new ways to differentiate themselves from the competition." "Listening to your customers is one of the most effective ways to gain insight into what they want and need." "Adapting to change quickly can give your business a significant edge over competitors who are slower to react." Episode references: Harvard Business Review: https://hbr.org/ Blue Ocean Strategy: https://www.amazon.com/Blue-Ocean-Strategy-Uncontested-Competition/dp/1591396190 Learn more about your ad choices. Visit megaphone.fm/adchoices

For this Long Read Sunday, NLW hands the mic to AI to read three of Byron Gilliam's standout essays from the Breakdown newsletter. First, “Crypto's Competitive Advantage” draws a bold parallel between 19th-century U.S. capital markets and the wild world of meme coin ICOs—arguing that pump.fun may be the Erie Railroad of Web3. Next, “Can the Genius Act Save Banks from Stablecoins?” explores how America's newest crypto legislation recalls the era of Regulation Q, money market funds, and toaster giveaways. Finally, “Anarchy, Crime, and Stablecoins” reflects on how Timothy May might interpret Congress' surprising embrace of crypto—and where the fences still stand. A sweeping historical and philosophical ride through one of crypto's most pivotal weeks. Get the Breakdown newsletter here: https://blockworks.co/newsletter/the-breakdown Enjoying this content? SUBSCRIBE to the Podcast: https://pod.link/1438693620 Watch on YouTube: https://www.youtube.com/@TheBreakdownBW Subscribe to the newsletter: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://blockworks.co/newsletter/thebreakdown⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion: https://discord.gg/VrKRrfKCz8 Follow on Twitter: NLW: https://twitter.com/nlw Breakdown: https://twitter.com/BreakdownBW

Join us for a compelling conversation with Geoff Woods, the visionary founder of AI Leadership and the bestselling author of The Ai-Driven Leader, as we discuss how to unleash the power of artificial intelligence in your leadership and your life. This episode promises to transform your understanding of AI, not as a magic bullet but as a thought partner that enhances your strategic thinking and decision-making. Geoff shares invaluable insights from his tenure at Jindal Steel and Power, emphasizing the pivotal role leaders play in driving AI's potential for real enterprise value. Learn how to embrace AI strategically to develop skills and achieve long-term goals, shattering the myth that technology alone can solve your business challenges.Leaders face the dual challenge of empowering growth-oriented team members while supporting those wary of AI's impact. Throughout the episode, we delve into practical strategies for fostering a growth mindset, using AI tools to unlock potential and drive innovation. Discover the CRIT prompt framework—Context, Role, Interview, Task—as a tool to turn AI into a strategic advisor.We also explore ethical leadership in the AI era and navigate the delicate balance between technology and humanity. Geoff and I delve into the importance of empathy, self-awareness, and maintaining data privacy amidst AI advancements. This episode offers a roadmap for leaders eager to redefine their organization's success through AI while keeping humans at the forefront of technological progress.What You'll Learn- Discover innovative ways to integrate AI for enhanced decision-making.- Overcome apprehensions about AI and harness its full potential.- Champion ethical AI practices that align with human-centric values.- Transform AI into a dynamic partner for accelerating growth.- Ignite groundbreaking innovations through strategic AI collaboration.- Equip yourself with futuristic leadership skills in the age of AI.Podcast Timestamps(00:00) - The Ai-Driven Leader(09:06) - Empowering Growth and Overcoming Fear(17:30) - Strategic Planning Acceleration with AI(26:43) - Shaping the Future Workforce With AI(40:18) - Navigating Ethical Leadership in the AI Landscape(49:19) – Considerations for AI Usage, Data Privacy, etc.KEYWORDSPositive Leadership, AI, AI Leadership, Strategic Growth, Decision-making and artificial intelligence, Human-centric, Growth Mindset, Innovation, CRIT prompt, Increasing Collaboration, AI as Competitive Advantage, Virtual Personas, Adaptability, Ethical Considerations with AI, Data Privacy, ChatGPT, Resistance to AI, AI Transformation, CEO Success

Remote work productivity surged during the pandemic, with studies showing a strong link between increased telework and industry-wide efficiency, cost savings, and TFP growth—challenging the push for full return-to-office mandates. That's the key take-away message of this episode of the Wise Decision Maker Show, which discusses the government research that reveals the remote work productivity revolution.This article forms the basis for this episode: https://disasteravoidanceexperts.com/government-research-reveals-the-remote-work-productivity-revolution/

One of the most-listened and shared episodes of 2024 - an episode that multiple people reached out months later to say "this single episode helped me launch my business." So, that's cool. It's on standing out in a crowded market, and it's on mice. Specifically, the guy who got rid of ours. There are four lessons, a framework, Customer Journey Mapping and the Feature Fold. TackleboxIdea to Startup NewsletterIdea to Startup BotSugar (but it stinks)00:30 Intro02:00 We've Got Mice05:15 The Mouse Man's Funnel07:50 Smooth Jazz08:21 One - Build Your Funnel to Match Customer Emotion11:45 Good Questions For Your Funnel12:30 Two - Contrast from the Feature Fold14:30 Saving your Customers a Decision15:53 Three - Take Yourself Seriously19:14 Four - The Things Other People Stink At22:14 The End22:50 Recap of the Four Lessons

Game District CEO Saad Hameed joins Michail Katkoff to tell the untold story of Pakistan's booming gaming industry. From bootstrapped studios to billion-download success, we dive into the rise of Lahore as a serious global player, why Pakistan could be the next Turkey or Vietnam, and what's holding the ecosystem back from its breakout moment. This is the episode you didn't know you needed.Connect with Saad: www.linkedin.com/in/saadhameedkh00:00 Introduction to Game District and Saad Hameed02:47 The Structure and Philosophy of Game District05:41 The Rise of Gaming Studios in Pakistan08:46 Challenges and Opportunities in the Pakistani Gaming Ecosystem11:30 The Role of Education and Talent Development14:19 Venture Capital and Funding Challenges17:22 Monetization Strategies and Market Focus20:11 Live Operations and Competitive Landscape30:36 Competitive Advantages of Pakistan's Gaming Ecosystem32:58 Bottlenecks and Growth Drivers in Pakistan's Gaming Industry40:56 Work Culture and Entrepreneurial Mindset in Pakistan45:45 Pakistan's Unique Strengths in the Gaming Market52:57 Pathways to Breakout Success for Pakistan's Gaming Industry

In this FDE Express episode, we're having a direct, no-nonsense conversation about where recruiting teams really stand in the “post-AI era.” With AI moving from buzzword to business essential, there's a growing divide between firms still debating AI and those already reaping huge efficiency gains.Kortney will break down what the post-AI era actually means for your talent business, reveal some eye-opening stats about AI adoption in recruiting, and help you spot the warning signs if your team is falling behind. I'll also walk you through a clear roadmap to help your business catch up—fast! If you're ready to stop debating and start implementing, this episode is the wake-up call you can't afford to miss. Let's get started!__________________________Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experienceClick here to learn more about AI-Powered Strategic Recruiting with Crelate's Living Platform™

A strong Gen AI learning strategy is more than just training—it's about engaging employees through hands-on experience, community, and incentives. When people feel invested, they're more likely to embrace AI, innovate, and drive lasting transformation. That's the key take-away message of this episode of the Wise Decision Maker Show, which discusses describes why your Gen AI learning strategy will fail without employee buy-in.This article forms the basis for this episode: https://disasteravoidanceexperts.com/why-your-gen-ai-learning-strategy-will-fail-without-employee-buy-in/

Discover how cutting-edge data analytics can transform your international trade strategy and protect your business from hidden risks! In this episode of Simply Trade, host Andy and Lalo sit down with Erika Trujillo, a global trade compliance expert who reveals how companies can leverage advanced data analytics to navigate the complex world of international trade. Key Insights: Trade Compliance Revolution Advanced data analytics are changing how businesses approach international trade Proactive risk management is crucial in today's global marketplace Understanding your own business data is the first step to minimizing risks Critical Risk Management Strategies Identify potential red flags in supply chains Monitor trade routes and potential sanction circumvention Prioritize due diligence on business partners and transactions Business Resilience Techniques Use data to inform strategic investment decisions Quickly adapt to changing global trade landscapes Transform trade compliance from a cost center to a strategic advantage Standout Quotes: "Don't be afraid of data. There's often quite a bit of treasure and value hidden in there." - Erika Trujillo Practical Takeaways: Implement comprehensive data analytics in trade compliance Create cross-departmental communication about trade risks View trade compliance as a strategic business function   Interested in transforming your trade compliance approach? Connect with experts like Erika Trujillo and start leveraging your business data today! Erika Trujillo: https://de.linkedin.com/in/erikatrujillo In the midst of all this chaos, education is your best ally. Access Exclusive Resources Here ⏬ Recommended Resources: Check out these courses we offer here at GTC!

During this episode, Santosh is joined by Jake Wieseneck, Principal at Maniv, a venture capital firm focused on mobility and transportation technologies. Jake shares insights into Maniv's investment strategy, emphasizing their focus on decarbonization and the digitization of transportation. The conversation also explores emerging trends in AI, particularly its application in verticalized industries like maintenance, freight, and manufacturing. Key discussions include the evolving Series A fundraising landscape, the importance of domain expertise in AI applications, and the potential transformation of automotive OEMs. Jake highlights the firm's approach to investing in companies with clear cost imperatives and multiple business model pathways, while also providing a bold prediction that automotive companies will become broader technology providers by the end of the decade. Don't miss this conversation! Highlights from their conversation include:Jake's Background and Path to Mobility Investing (1:09)Maniv's Investment Strategy and Industry Partnerships (3:34)Bidirectional Value with Strategic Partners (6:02)Current Market Dynamics and Exciting Trends (8:08)AI and Mobility: Investment Focus Areas (9:45)Series A Market Expectations and Guidance (11:27)Optionality and Transparency for Founders (13:23)Investor-Founder Alignment and Board Dynamics (18:22)Defensibility and Moats in AI-Driven Businesses (20:23)Distribution, Data, and Domain as Competitive Advantages (22:19)Decarbonization and Electrification Investment Approach (27:28)Bold Predictions for the Automotive Industry (30:22)Rapid Fire Segment to Closs (31:31)Dynamo is a VC firm led by supply chain and mobility specialists that focus on seed-stage, enterprise startups.Find out more at: https://www.dynamo.vc/

In this episode, Drs. Milt Lowder and Drew Brannon explore the powerful role coachability plays in performance and growth. They unpack why this trait is so highly valued by leaders, hiring managers, and coaches alike. Learn what it means to be truly coachable: having a growth mindset, showing humility, taking action, and embracing accountability. Whether you're leading, learning, or leveling up, this conversation will challenge you to become more coachable.

With the Ramaphosa government digging in its heels over black empowerment rules amid increasing pressure to abolish regulations that have advantaged a small percentage of black business leaders in South Africa, Gary Bannatyne, Managing Director of Shaper, has challenged some of the negative perceptions surrounding Broad-Based Black Economic Empowerment (B-BBEE). Bannatyne highlights the transformative potential of B-BBEE if it is not merely a box-ticking exercise in uplifting unemployed youth, boldly stating, "Not all BEE is bad." He describes Shaper's fit for the workplace programme as a process where they “panel beat” young individuals to make them work-ready. He notes the overwhelming talent entering the market from universities, with sometimes 3,000 applicants for just 10 positions, many of whom have heartbreaking stories. To upskill these young graduates and matriculants, B-BBEE can serve as a "cheat code"—if executed correctly, he says, "it is almost like gaming the system."

The Office Return Mandate could harm federal workforce productivity. Research shows telework boosts efficiency by 12%, with fewer distractions and better task allocation. That's the key take-away message of this episode of the Wise Decision Maker Show, which talks about the office return mandate for federal staff.This article forms the basis for this episode: https://disasteravoidanceexperts.com/the-office-return-mandate-for-federal-staff-solves-a-problem-that-doesnt-exist/Speaker page for Dr. Gleb Tsipursky https://disasteravoidanceexperts.com/speaking/   Dr. Gleb Tsipursky bio https://disasteravoidanceexperts.com/glebtsipursky   Dr. Gleb Tsipursky LinkedIn (send message when connecting) https://www.linkedin.com/in/dr-gleb-tsipursky/    Dr. Gleb Tsipursky's latest books:    "ChatGPT for Thought Leaders and Content Creators: Unlocking the Potential of Generative AI for Innovative and Effective Content Creation" is available at https://amzn.to/3YI2vuc   "Returning to the Office and Leading Hybrid and Remote Teams: A Manual on Benchmarking to Best Practices for Competitive Advantage" is available at https://disasteravoidanceexperts.com/hybrid/   "Never Go With Your Gut: How Pioneering Leaders Make the Best Decisions and Avoid Business Disasters" is available at https://disasteravoidanceexperts.com/nevergut   "The Blindspots Between Us: How to Overcome Unconscious Cognitive Bias and Build Better Relationships" is available at https://disasteravoidanceexperts.com/blindspots  

Female Founder Series By Carly Healy on Why Workplace Wellness Just Became Your Competitive Advantage Join Megan Antonelli and Carly Marino-Healy, founder of Marino Wellness, as they reveal how a precision approach to wellness is revolutionizing corporate culture. Discover why leading digital health companies like Headspace and Talkspace choose Carly's marketplace model over traditional wellness vendors, and learn the strategic framework that transforms employee wellbeing from cost center to profit driver. As healthcare costs rise and talent retention becomes critical, workplace wellness technology is shifting from nice-to-have perk to essential business infrastructure. Learn how to position your organization ahead of this transformation. • Master the specific metrics that prove recruitment, retention, and productivity gains from wellness technology investments •Maintain effective wellness initiatives during economic uncertainty while demonstrating measurable business value to leadership • Seamlessly incorporate mental health platforms into existing wellness infrastructure to capture growing employer investments •Deliver personalized wellness experiences across global workforces using marketplace models versus traditional point solutions •Identify which emerging health technologies will drive next-generation workplace wellness and employee engagement strategies To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Jason and Jeff discuss how to manage long-term investment strategies with short-term information. Inspired by a Patreon member's question, they delve into the challenges investors face when trying to balance immediate news and quarterly reports with the vision of holding stocks for decades. 00:15 The Origin of Today's Topic00:53 Balancing Short-Term Information with Long-Term Goals02:17 John's Suggestion and Our Approach04:44 Identifying Long-Term Value Drivers05:03 Secular Tailwinds and Industry Analysis06:44 Challenges in Renewable Energy and EVs11:18 Competitive Advantages in Investing13:55 Economic Moats and Market Disruptions23:23 Resilience to Economic Conditions28:03 Healthcare Technology and Long-Term Trends31:50 Discussing Intuitive Surgical's Long-Term Growth36:06 Amazon's Strategic Spending and Long-Term Vision39:00 Meta's Year of Efficiency and Market Recovery40:03 Evaluating Enphase and CrowdStrike's Market Position52:56 Investment Strategies and Portfolio ExamplesCompanies mentioned: AAPL, AMZN, BA, COST, CRWD, ENPH, FSLR, GOOG, ISRG, KO, MELI, MMM, ORLY, TSLA, NIO, S, SEDG, STEM*****************************************Join our PatreonSubscribe to our portfolio on Savvy Trader *****************************************Email: investingunscripted@gmail.comTwitter: @InvestingPodCheck out our YouTube channel for more content: ******************************************To get 15% off any paid plan at fiscal.ai, visit https://fiscal.ai/unscripted******************************************Listen to the Chit Chat Stocks Podcast for discussions on stocks, financial markets, super investors, and more. Follow the show on Spotify, Apple Podcasts, or YouTube******************************************2025 Portfolio Contest2024 Portfolio Contest2023 Portfolio Contest

Scattered doubts and self-criticism can hinder women from achieving their full potential in business. Without action, these feelings can lead to missed opportunities and unfulfilled dreams. By taking small steps and seeking support, women can overcome obstacles and thrive in their entrepreneurial journeys. Theresa Slater, known as Terry, is the president of Empire Interpreting Services, which she founded in 2003. With over 300 interpreters and a range of customer-centric services, her company has become an award-winning organization. Terry is also a speaker, author, and advisor to new entrepreneurs. Her new book, The Language of Success: An Interpreter's Entrepreneurial Journey, is part autobiography and part how-to guide for aspiring business owners. In this episode, Terry shares her inspiring journey from a challenging upbringing to becoming a successful entrepreneur. She discusses the importance of overcoming imposter syndrome, the value of self-care, and the necessity of hiring help to grow both personally and professionally.   What you will learn from this episode: Understand the impact of imposter syndrome and how to overcome it. Discover the importance of self-care and physical strength in empowering women. Gain insights into the significance of listening to your gut in decision-making.   “Stop caring what other people think. Become physically stronger. And start to care about being respected and not being liked.” – Theresa Slater   Valuable Free Resource: Check out Theresa's book, The Language of Success, for insights and strategies on entrepreneurship.   Topics Covered: 01:48 - Understanding Empire Interpreting Services, Deep dive into what a language service provider (LSP) actually does and why it matters 02:48 - Terry's Transformational Journey into Business 05:48 - Mastering Sign Language and Expanding Services, Terry's journey learning sign language and building comprehensive language solutions 07:04 - Overcoming Critical Business-Building Challenges, Conquering personal obstacles, including the hidden enemy of imposter syndrome 10:19 - The Strategic Self-Improvement Journey, Why self-care isn't selfish — it's an essential business strategy 13:54 - The Story Behind Writing the Book, What inspired and motivated Terry to finally share her entrepreneurial blueprint 16:22 - Mastering the Art of Strategic Hiring, Critical importance of hiring support for exponential business growth and personal freedom 20:02 - Self-Care as Competitive Advantage, The devastating impact of neglecting self-care on health, performance, and success 23:08 - Continuous Growth and Adaptation, Why ongoing learning and adaptation are non-negotiable in today's business landscape 24:54 - Essential Advice for Women Entrepreneurs, The power of listening to your gut instincts for better decision-making   Key Takeaways: “You have to applaud how far you've come, especially when you come from a challenging background.” – Theresa Slater “Self-care is not selfish; it's essential for your well-being and success.” – Theresa Slater “Listening to your gut can save you from making poor decisions in business and life.” – Theresa Slater   Ways to Connect with Theresa Slater: Website: https://www.empireinterpreting.com/  Email: tslater@empireinterpreting.com   Ways to Connect with Sarah E. Brown: Website: https://www.sarahebrown.com Facebook: https://www.facebook.com/DrSarahEBrown LinkedIn: https://www.linkedin.com/in/sarahebrownphd To speak with her: bookachatwithsarahebrown.com

Victims of RTO policies include older workers, individuals with disabilities, and women, who face barriers to workplace participation. Forced office returns undermine workforce diversity, economic growth, and inclusivity. That's the key take-away message of this episode of the Wise Decision Maker Show, which talks about the unseen victims of RTO policies.This article forms the basis for this episode: https://disasteravoidanceexperts.com/the-unseen-victims-of-rto-policies/

Want A Free Competitive Advantage To Supersize Your Business? USE Contribution IDEANCE Process Step 6 Today! Pop here every day for a dose of different business building perspective: https://facebook.com/supersizebusiness #supersizeyourbusiness #contribution #IDEANCEprocess #celebrate #competitiveadvantage

Small businesses offering 401(k) plans see 40% lower employee turnover in the first year, yet only 10% receive benefits guidance from their accountants. Justin Kurn explains how Dark Horse CPAs identifies the right triggers, such as growing staff or high turnover, to initiate benefits conversations. Meanwhile, Julia Miller from Gusto breaks down how accountants can help clients navigate the cost and complexity of offering health insurance, retirement plans, and other benefits. The conversation reveals how positioning yourself as a benefits advisor can double or triple your fees while helping clients attract better talent and reduce costly employee churn.Learn more about Gusto https://gusto.com/product/benefitsChapters(00:56) - Meet Our Guests (01:26) - The Growth Story: Dark Horse CPAs' Success (02:04) - Advisory First Approach: Transforming Client Relationships (03:38) - Gusto's Role in Benefits: An Overview (07:37) - Challenges and Solutions: Small Businesses Offering Benefits (10:25) - The Cost and Complexity of Benefits: Breaking It Down (15:00) - Advisory Conversations: Identifying Client Needs (19:23) - Gusto's Support for Accountants: Tools and Resources (25:43) - Affordability and Competitive Advantage (26:40) - Partnering with Gusto for Benefits (28:19) - Gusto's Software Solutions (29:12) - Client Experiences with Gusto (29:52) - Gusto's User-Friendly Platform (39:10) - Implementation and Timeline (47:42) - Increasing Revenue through Advisory Services (49:52) - Conclusion and Final Thoughts Sign up to get free CPE for listening to this podcasthttps://earmarkcpe.comhttps://earmark.app/Download the Earmark CPE App Apple: https://apps.apple.com/us/app/earmark-cpe/id1562599728Android: https://play.google.com/store/apps/details?id=com.earmarkcpe.appConnect with Our Guests:Julia MillerLinkedIn: https://www.linkedin.com/in/julia-g-millerJustin KurnLinkedIn: https://www.linkedin.com/in/justinkurnWebsite: https://darkhorse.cpa/justin-kurn-cro/Connect with Blake Oliver, CPALinkedIn: https://www.linkedin.com/in/blaketoliverTwitter: https://twitter.com/blaketoliver/

Most founders don't know what their differentiator is. That's a problem. Today, we walk through two paths to help you find a differentiator strong enough to anchor a business. We also help you root out bad differentiators - the ones that'll just waste your time. There's also a story about a Rabbi's wisdom, a founder making decaf coffee, and a poison ivy company I'm obsessed with. Tacklebox - start your company before you quit your jobHow to Find Your WedgeHow to Use Landing Page Tests 00:30 Differentiator Intro01:45 Rabbi Joke05:15 Smooth Jazz05:45 How to Find Your Differentiator06:46 Path 1: Letting a Customer Tell You11:41 Path 2: Four Questions to Pick Your Differentiator19:32 How to Test Differentiators21:00 The Reality of Differentiators (Downer)22:16 The End - Taking Yourself Seriously

What happens when a lawyer stops accepting inefficiency as “just the way things are”? In this episode, Zack Glaser talks with attorney and legal tech founder Katya Fisher about her journey from launching a solo practice during the Great Recession to building scalable tools for transactional lawyers.  Katya shares how her legal experience—spanning BigLaw, in-house, and solo practice—revealed pain points in the dealmaking process that technology still hadn't solved. She explains how she went from identifying those issues to building software that brings clarity, organization, and efficiency to high-stakes legal work.  Along the way, Katya unpacks:  The scrappy start to her legal career  How working solo gave her an edge inside a global corporate group  What legal professionals need to know about scaling their ideas  Why tech tools fail lawyers—and how that can change  Whether you're a lawyer thinking beyond the billable or simply curious how innovation happens in the legal world, this episode delivers practical insights with an entrepreneurial twist.  Listen to our other episodes on entrepreneurship:   #411: Staying Entrepreneurial at a Bigger Firm, with Nick Pleasants  Apple Podcast |  Lawyerist  #268: Riding the Entrepreneurial Rollercoaster, with Cameron Herold Apple Podcast | Lawyerist   #205: Entrepreneurial Poverty & Why Average Law Firms Lose, with Mike Michalowicz Apple Podcast | Lawyerist     Have thoughts about today's episode? Join the conversation on LinkedIn, Facebook, Instagram, and X!  If today's podcast resonates with you and you haven't read The Small Firm Roadmap Revisited yet, get the first chapter right now for free! Looking for help beyond the book? See if our coaching community is right for you.  Access more resources from Lawyerist at lawyerist.com.     Chapters/Timestamps:   00:00 Introduction: The Entrepreneurial Lawyer  01:02 Quarterly Planning: Intentional Business Growth  07:15 Solo Practice Origins: Scrappy Beginnings  13:36 The Competitive Advantage of Broad Experience  17:51 ADHD as a Superpower: Hyperfocus and Foresight  23:36 Accurately Identify a Business Problem  30:40 From Idea to Product: Building a Product or Workflow  36:10 Articulating Vision and Gaining Buy-In  41:14 Lessons Learned: Advice for Aspiring Innovators 

Comfort feels safe—but in a fast-changing world, it can quietly become your firm's biggest threat. In this episode of The FutureProof Advisor, I explore why individuals and organizations naturally resist change, and how our biology—particularly our brain's preference for predictability and aversion to loss—can unconsciously keep us clinging to outdated systems and habits. The same instincts that once protected us now risk holding us back.To stay competitive, we need to separate innovation from the everyday. I dig into how leaders can create intentional structures—like a “transformation division”—where new ideas can be tested in isolation, without threatening the core business. This allows teams to experiment with confidence, challenge assumptions, and develop solutions that won't emerge under the pressure of day-to-day operations. It's about building a firm that can execute reliably and explore boldly.Ultimately, the firms that thrive won't just be the ones that respond well to client requests—they'll be the ones anticipating needs clients haven't yet expressed. Real innovation comes not from reacting to change, but from making space for it. By naming the biases that keep us stuck and creating environments where curiosity is rewarded, we give ourselves permission to evolve—with purpose, not panic.

What happens when a lawyer stops accepting inefficiency as “just the way things are”? In this episode, Zack Glaser talks with attorney and legal tech founder Katya Fisher about her journey from launching a solo practice during the Great Recession to building scalable tools for transactional lawyers.  Katya shares how her legal experience—spanning BigLaw, in-house, and solo practice—revealed pain points in the dealmaking process that technology still hadn't solved. She explains how she went from identifying those issues to building software that brings clarity, organization, and efficiency to high-stakes legal work.  Along the way, Katya unpacks:  The scrappy start to her legal career  How working solo gave her an edge inside a global corporate group  What legal professionals need to know about scaling their ideas  Why tech tools fail lawyers—and how that can change  Whether you're a lawyer thinking beyond the billable or simply curious how innovation happens in the legal world, this episode delivers practical insights with an entrepreneurial twist.  Listen to our other episodes on entrepreneurship:   #411: Staying Entrepreneurial at a Bigger Firm, with Nick Pleasants  Apple Podcast |  Lawyerist  #268: Riding the Entrepreneurial Rollercoaster, with Cameron Herold Apple Podcast | Lawyerist   #205: Entrepreneurial Poverty & Why Average Law Firms Lose, with Mike Michalowicz Apple Podcast | Lawyerist     Have thoughts about today's episode? Join the conversation on LinkedIn, Facebook, Instagram, and X!  If today's podcast resonates with you and you haven't read The Small Firm Roadmap Revisited yet, get the first chapter right now for free! Looking for help beyond the book? See if our coaching community is right for you.  Access more resources from Lawyerist at lawyerist.com.     Chapters/Timestamps:   00:00 Introduction: The Entrepreneurial Lawyer  01:02 Quarterly Planning: Intentional Business Growth  07:15 Solo Practice Origins: Scrappy Beginnings  13:36 The Competitive Advantage of Broad Experience  17:51 ADHD as a Superpower: Hyperfocus and Foresight  23:36 Accurately Identify a Business Problem  30:40 From Idea to Product: Building a Product or Workflow  36:10 Articulating Vision and Gaining Buy-In  41:14 Lessons Learned: Advice for Aspiring Innovators  Learn more about your ad choices. Visit megaphone.fm/adchoices

Summary In this episode of the Develop This Podcast, Mark Perna discusses the evolution of career trees into Skill Trees, emphasizing the importance of teaching professional skills to younger generations. He outlines the structure of the skill tree curriculum, which spans from kindergarten through joining the workforce, and highlights the need for a competitive advantage in today's job market. The conversation also explores community engagement and the implementation of these concepts in educational systems. Takeaways Career trees help close the skills gap by providing clarity on career pathways. Skill trees introduce 21 essential professional skills for success. Teaching life skills early can lead to better outcomes for students. The curriculum is designed for different age groups to ensure relevance. Community engagement is crucial for the success of educational initiatives. Students need to see the relevance of their education to stay motivated. Professional skills are as important as academic knowledge in today's workforce. The magic of small steps can lead to significant personal growth. Collaboration between educators and community leaders enhances program effectiveness. The skill tree concept aims to create a holistic approach to youth development.

On this episode Joe and Heather speak about conquering the email inbox using the “Zero Inbox” lifestyle and how it transforms both productivity and peace of mind. Joe walks listeners through a practical, judgment-free system based on David Allen's productivity method using the four D's—Delete, Delegate, Do, and Defer—while Heather shares real-world encouragement for anyone overwhelmed by digital clutter. Referenced during the show: David Allen says, "You can have a mind like water if you will place everything into a system that you trust and you check regularly that is prioritized and is on time horizons." Getting Things Done by David Allen (catch him at Scaling New Heights) TV and Movie Quote: Heather quoted Batman Begins Joe quoted The Matrix: Reloaded Book of the Week: Good to Great by Jim Collins Favorite Social Posts: Heather mentioned Erin Reese on LinkedIn Joe mentioned Brenda C. CPA on X/Twitter The Woodard Report Article of the Week: Transforming SOPs from a Burden to a Competitive Advantage by Brandy Jordan Thank you to our show sponsor, Canopy! Unclunk your firm with Canopy, the fully integrated practice management that helps accountants build the firm they always wanted. The suite includes client and document management, workflow, time and billing, engagements and proposals, and more. Check out GetCanopy.com. Learn more about the show and our sponsors at Woodard.com/podcast

Every financial institution today is sitting on a goldmine of customer data, yet most struggle to turn those insights into a real competitive advantage. The challenge isn't collecting data—it's knowing what to do with it. Rachel O'Neill from Alkami joins me on the Banking Transformed podcast to tackle the hard questions: Why do so many banks fail to activate their data strategically? How can institutions break through the paralysis of analysis and start driving tangible business outcomes? And what separates the winners from the wishful thinkers in today's data-driven banking landscape? From streamlining back-office operations to enhancing customer financial wellness, it's clear that institutions embracing data-driven strategies are positioning themselves for sustained success in an increasingly competitive landscape. This Episode of Banking Transformed is Sponsored by Alkami Alkami Technology, Inc. is a leading cloud-based digital banking solutions provider for financial institutions in the United States that enables clients to grow confidently, adapt quickly, and build thriving digital communities. Alkami helps clients transform through retail and business banking, digital account opening, payment security, and data analytics and marketing solutions. To learn more, visit www.alkami.com.

In this episode, I sit down with Tim Bantle, President of heritage brand Filson and the former Patagonia executive who helped transform a $200 million company into a billion-dollar global powerhouse. From his philosophy degree to building some of the outdoor industry's most iconic products like the Nano Puff, Tim shares the unconventional path that led him to the top of two legendary American brands. You'll discover why he doesn't have a resume, how a family crisis became his greatest career opportunity, and the simple advice from his optician father that shaped his entire approach to business. Tim reveals the leadership strategies that actually work—from asking questions for six months before making changes to why authenticity is your ultimate competitive advantage. Whether you're climbing the corporate ladder or building your own business, this conversation is packed with practical wisdom from someone who's actually done it. What We Discussed: From Philosophy Student to Outdoor Industry Leader - How Tim's unconventional academic background in philosophy and literature led to a career building billion-dollar outdoor brands, and why his father jokingly told other parents to have their kids "just study philosophy" The Product Innovations That Changed Everything - The inside story of creating Patagonia's breakthrough products like the Down Sweater and Nano Puff, including how a failed fleece project accidentally revolutionized down insulation and became a billion-dollar product line How Family Crisis Became Career Catalyst - Why having a special needs child and his wife leaving her career actually freed Tim to pursue global opportunities, leading to roles across California, Utah, Europe, and Canada Leadership Without a Playbook - Tim's approach to taking over heritage brand Filson, why he spends six months asking questions before making changes, and how he avoids the trap of bringing solutions from previous companies The Network Effect and Authentic Success - Why Tim doesn't have a resume, how every job opportunity came through relationships, and his philosophy that being the best version of yourself is the key to finding the right opportunities

Apollo co-founder and CEO Tim Zheng reveals the pivot that rescued his company from a 2:1 CAC payback ratio. This episode breaks down how Apollo transformed from a struggling $10K ACV sales-led model to $150M+ ARR by reducing prices to $99/mo and going all in on PLG. Tim dives into why over 50% of Apollo's code is now written by AI, the challenge of finding executives who can scale across multiple growth stages, and how Apollo plans to break through the billion-dollar barrier that has proven elusive for many go-to-market tech companies. Thanks for tuning in! New episodes of Topline drop every Sunday and Thursday. Don't miss GTM2025 — the only B2B tech conference exclusively for GTM executives. Elevate your 2026 strategy and join us from September 23 to 25 in Washington, D.C. Use code TOPLINE for 10% off your GA ticket. Stay ahead with the latest industry developments and emerging go-to-market trends with Topline Newsletter by Asad Zaman. Subscribe today. Tune in to The Revenue Leadership Podcast every Wednesday, where host Kyle Norton talks with real revenue operators and dives deep into what it takes to succeed as a modern revenue leader. You're invited! Join the free Topline Slack channel to connect with 600+ revenue leaders, share insights, and keep the conversation going beyond the podcast! Key chapters: (00:00) - Introduction to Topline Podcast and Guest Tim Zheng (04:06) - Market Dynamics and Sales Funnel Insights (09:47) - Transitioning from Sales-Led to Product-Led Growth (12:34) - Re-architecting Business Models for Efficiency (15:20) - Integrating Sales-Led and Product-Led Strategies (17:14) - Challenges in Scaling Go-to-Market Tech (20:08) - Data as a Competitive Advantage (23:48) - Organizational Design and Cultural Shifts (27:31) - Implementing AI in Product Development (35:01) - Leveraging AI for Go-to-Market Efficiency (40:16) - Understanding User Needs and Empathy in Product Development

In this Company episode of The Synopsis we draw on our 108-page research report on Airbnb; the company that pioneered the sharing economy and become a Silicon Valley poster child for what a succesful start-up can become.  Having started as a means to pay rent, Airbnb quickly turned into one of the world's largest accommodations provider. In a matter of just a decade, Airbnb was able to host more guests than Hilton could in 100 years. However, despite their large impact in how tens of millions of people traveled and millions more monetized  their unused properties, they struggled for years to turn a profit. That is until founder Brian Chesky decided to do something drastic and reshape the business—in the midst of Covid no less. In the matter of just a few years he took the business from losing $4bn a year to generating $3bn annually in free cash flow. With Airbnb having a firm grasp on the Alternative Accommodations segment, they are preparing to enter into new businesses and new verticals. Tune in for all of this and more!  Learn more about our 108-page report here.  For full access to all of our in-depth research reports, become a Speedwell Member here.  If you need help getting Speedwell Research to become an approved research vendor, so you can expense your subscription, please email info@speedwellresearch.com  *~*~*~* Mentioned Speedwell Memos:  Minimum Viable Products versus Maximum Possible Products Introducing the Piton Network Concept -*-*-*-*-*-*-*-*-*-*- Show Notes (0:00) — Airbnb Intro Section 1: Business History (5:33) — From RISD to SF (19:05) — Cereal Boxes, Y Combinator (34:12) — Early Airbnb Experience, Competitors, International (43:10) — First Disaster (47:21) — Toshi Hotels, Regulation  (52:50) — Covid, Pulling the IPO (1:01:50) — IPO *~*~* Section 2: Industry and TAM (1:05:27) — Business, How do they Make Money? (1:18:13) — Experiences (1:22:31) — Margins and Cost Structure (1:25:26) — TAM Discussion (1:39:21) — Categories of Competition *~*~* Section 3: Competitors and Competitive Differentiation (1:42:16) — Booking Competition (1:52:21) — Merchant vs Agent Business Model, OTAs (2:02:17) — Booking's Alternative Accommodation Push, Booking vs Airbnb (2:12:25) — Expedia, VRBO (2:25:47) — Other Competitors (2:30:47) — Comparing all Competitors, Network Effects, Differentiation (2:45:26) — Competitive Advantages (2:54:28) — Airbnb Negatives *~*~* Section 4: Other Bets, Capital Allocation, Valuation (2:58:33) — New Services, Super App (3:13:25) — ROIC and Free Cash Flow (3:20:04) — Capital Allocation, Stock Awards (3:27:44) — Growth Drivers (3:35:42) — Valuation (3:37:11) — Risks and Conclusion -*-*-*-*-*-*-*-*-*-*- Become a Speedwell Member here to gain access to *all* of our in-depth research reports and more!   Sign up for Speedwell's free newsletter and weekly memos here *-*-*- Follow Us: Twitter: @Speedwell_LLC Threads: @speedwell_research Email us at info@speedwellresearch.com for any questions, comments, or feedback. -*-*-*-*-*-*-*-*-*-*- Disclaimer Nothing in this podcast is investment advice nor should be construed as such. Contributors to the podcast may own securities discussed. Furthermore, accounts contributors advise on may also have positions in companies discussed. At the time of recording contributors had a position in Airbnb. Furthermore, accounts contributors advise on also may have  a position in Airbnb. This may change without notice. Please see our full disclaimers here:  https://speedwellresearch.com/disclaimer/

Summary In this episode of the Customer Experience Revolution podcast, host Dave Murray speaks with Victor Aranda from KeyBank about the transformative 'Moments Matter' initiative. They discuss the framework's three pillars, the impressive growth in Net Promoter Score (NPS), and the strategies implemented to sustain momentum and consistency in client and teammate experiences. Victor shares insights on the ambassador program, the importance of emotional connections with clients, and how the initiative has become a competitive advantage for KeyBank. The conversation emphasizes the ongoing commitment to improvement and the daily efforts required to maintain high standards in customer service. Takeaways Victor Aranda leads the 'Moments Matter' initiative at KeyBank. The initiative focuses on client and teammate experience. KeyBank's NPS score increased from 57 to 85 in four years. An ambassador program was created to empower leaders across the organization. Sustaining momentum is crucial for long-term success. Emotional connections with clients lead to increased loyalty. The initiative is embedded in onboarding and daily operations. Inconsistency in service is a major challenge to overcome. Continuous improvement is a core value at KeyBank. Celebrating small wins helps maintain motivation and focus. Chapters 00:00Introduction to Moments Matter 02:09Understanding the Moments Matter Framework 05:06Success Metrics and NPS Growth 09:41Implementation Strategies and Ambassador Program 17:35Sustaining Momentum and Consistency 26:10Creating a Competitive Advantage 30:31Emotional Connections and Client Experience 34:45The Daily Commitment to Improvement   Links KeyBank Connect with Vistor Aranda Six Reasons Your CX Plummets When Your Business Skyrockets, and How to Fix It: https://thedijuliusgroup.com/download-reasons-your-customer-experience-plummets/ Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Secret Service Blog:  https://thedijuliusgroup.com/secret-service-turns-20-and-the-dijulius-group-is-born-with-superior-customer-service-as-the-single-biggest-competitive-advantage/ Books   Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.  

In this replay episode, Mark Fancourt, founder and principal of TRAVHOTECH, shares insights into the evolving landscape of hospitality technology, drawing from his extensive experience leading technology for both hospitality companies and solution providers. Read Mark's article: Where does hotel PMS software sit in the new hospitality technology stack? A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Customer experience (CX) can be a game-changer when it comes to differentiating your brand. Get your CX to a good place by creating a true relationship with your customers - not just selling to them. In this Quick Hit, you'll hear how from Allen Adamson. He's the Co-Founder of Metaforce and Author of many books, including Seeing the How. Catch the full episode here

Will Gen AI replace us or redefine us? The future lies in collaboration, not competition. By embracing adaptability and human-centric skills, we can thrive alongside Gen AI and shape a more innovative and ethical world. That's the key take-away message of this episode of the Wise Decision Maker Show, which asks: will Gen AI steal our humanity?This article forms the basis for this episode: https://disasteravoidanceexperts.com/will-gen-ai-steal-our-humanity/

Bill and Bryan dive deep into the universal experience of self-doubt in sales and business development. Moving beyond the typical "fake it till you make it" advice, they explore how conditional self-doubt shows up in specific areas—like shooting videos, talking about money, or making cold calls—even when we're confident elsewhere. The guys reveal how even the most successful people struggle with imposter syndrome. But here's the twist: instead of fighting these insecurities, what if you embraced them? Sometimes the thing you're worst at becomes your biggest advantage—you just need to reframe it. Join our LinkedIn group: http://advancedsellingpodcast.com/linkedin ================================= Is it time to make a BOLD move in your business? If so, download our brand new book, "12 Bold Moves - Insider Secrets to Reinventing Yourself and Your Business." http://12boldmoves.com The Insider program is open for enrollment. If you have not checked out our small learning group, go to http://advancedsellingpodcast.com/insider to join now. =================================

Full show notes and links at: tashcorbin.com/479Do you ever see someone having a wildly successful first course or program launch, and wonder how they did it? Maybe they tell you, “I made a five-figure launch and didn't even run ads!” or “I sold thirty spots with a tiny mailing list.” It sounds amazing. But rarely do we hear what gave them their competitive advantage—what allowed these epic first launches to succeed when others struggle.In this episode of the Heart-Centred Business Podcast, I'm pulling back the curtain. I'll share four real first-launch stories—these aren't my launches, but those of clients and peers I've worked with closely over the years. I'll break down what their true competitive advantage was, and what you can look for (or build!) in your own business to help your next launch shine.... keep reading and grab the links at: tashcorbin.com/479Let me know your thoughts via our Text FanMail!Join my upcoming live workshop, Time-Sensitive Business Strategy, on the 3rd of July.Register for free at: tashcorbin.com/time Quick note: We have BONUS mentoring calls in the Take Off program in July, August and September! Find out more at: tashcorbin.com/takeoff

With Gen AI advancing rapidly, the call to "move fast and break things" feels reckless. The public wants caution, not chaos. We need thoughtful regulation, transparency, and inclusion to ensure AI benefits everyone—safely and responsibly. That's the key take-away message of this episode of the Wise Decision Maker Show, which discusses whether we should "move fast and break things" with Gen AI.This article forms the basis for this episode: https://disasteravoidanceexperts.com/should-we-move-fast-and-break-things-with-gen-ai/

In this episode of the Wise Decision Maker Show, Dr. Gleb Tsipursky speaks to Dr. Joanne Hebert, Adjunct Professor in Management and Business at Walsh College and Gogebic College, who talks about the tension between executives' desire for RTO while managers and employees prefer remote.You can learn about Walsh College and Gogebic College at www.walshcollege.edu and www.gogebic.edu

The Art of War by Sun-Tzu (Translated by Thomas Cleary) with Jesan Sorrells & Zac Stucki---00:00 Welcome and Introduction - The Art of War by Sun-Tzu (Translated by Thomas Cleary)  01:00 "Revisiting The Art of War by Sun-Tzu05:16 Category Errors and Communication12:11 Understanding Tao: Translation Challenges17:40 "Defining and Achieving Victory"25:28 Erosion of National Traditions31:09 "Nihilism, Postmodernism, and Class Divide"35:37 Churchill's Mother and Institutional Trust39:19 "Leadership: Discipline and Character"44:55 Cultural Roots and Ethnocentrism51:38 Christianity's Influence Versus Neo-Paganism54:02 "Prayer's Role in Historical Change"59:25 Focus on Human Nature in Sales01:05:37 "Strategic Traps in Jiu Jitsu & Chess"01:12:08 Elites Struggle with Multipolar World01:19:31 "Prompt vs. Search Thinking"01:21:01 Embrace Your Unique Humanity01:25:35 "Predicting Consequences"---Opening and closing themes composed by Brian Sanyshyn of Brian Sanyshyn Music.---Connect with Zac Stucki on LinkedIn -  https://www.linkedin.com/in/zachary-stucki/Connect with Ignition Point Strategies - https://ignitionpointstrategies.com/Pick up your copy of 12 Rules for Leaders: The Foundation of Intentional Leadership NOW on AMAZON!Check out the 2022 Leadership Lessons From the Great Books podcast reading list!---Zac Stucki's Booklist:A Tale of Two Cities by Charles DickensLes Misérables by Victor HugoThe Great Divorce by C.S. LewisAlas, Babylon by Pat FrankGrant and Sherman: The Friendship That Won the Civil War by Charles Bracelen FloodTeam of Rivals by Doris Kearns GoodwinCompeting Against Luck and The End of Competitive Advantage by Clayton M. Christensen--- ★ Support this podcast on Patreon ★ Subscribe to the Leadership Lessons From The Great Books Podcast: https://bit.ly/LLFTGBSubscribeCheck out HSCT Publishing at: https://www.hsctpublishing.com/.Check out LeadingKeys at: https://www.leadingkeys.com/Check out Leadership ToolBox at: https://leadershiptoolbox.us/Contact HSCT for more information at 1-833-216-8296 to schedule a full DEMO of LeadingKeys with one of our team members.---Leadership ToolBox website: https://leadershiptoolbox.us/.Leadership ToolBox LinkedIn: https://www.linkedin.com/company/ldrshptlbx/.Leadership ToolBox YouTube: https://www.youtube.com/@leadershiptoolbox/videosLeadership ToolBox Twitter: https://twitter.com/ldrshptlbx.Leadership ToolBox IG: https://www.instagram.com/leadershiptoolboxus/.Leadership ToolBox FB: https://www.facebook.com/LdrshpTl

Click here to listen to the full episodeIn today's increasingly disconnected world, a great workplace culture is vital to the success of any business. In this episode, author and consultant Matt Mayberry shares how leaders can build a culture that drives organizational excellence and unleashes the full potential of every employee. YOU WILL LEARN:· How to define workplace culture.· Why a company's culture impacts its bottom line.· How a mission statement differs from a cultural purpose statement. MENTIONED IN THIS EPISODE:mattmayberryonline.com cultureistheway.com NOTEWORTHY QUOTES FROM THIS EPISODE: “Culture is how your people feel on Sunday night before getting ready to start a new work week.” – Matt Mayberry “Culture is truly behavior at scale.” – Matt Mayberry “A culture has to be able to now breed out beyond boundaries, physical space and being in connection with one another.” – Brian Buffini “Culture and strategy are connected.” – Matt Mayberry “You can never let your small business have you be small-minded.” – Matt Mayberryitsagoodlife.com Hosted on Acast. See acast.com/privacy for more information.

If you're in field sales, you know the reality: You spend hours every week sitting behind the windshield, staring at traffic that's moving at the speed of molasses. Whether you're dealing with Atlanta's notorious I-285 parking lot or any other major city's rush hour nightmare, that windshield time is either making you better or making you bitter. Recently on the Ask Jeb segment of the Sales Gravy podcast, Jacob Kimrey asked about helping his field sales team maximize their productivity while stuck in traffic. But here's the thing—this advice isn't just for managers to give their reps. It's for YOU, the field rep, to take control of your own success. Let me tell you how to turn those frustrating hours in traffic into your secret weapon. Driving Isn't an Accomplishment First, let's get something straight: driving is not an accomplishment. I don't care if you put 200 miles on your car today—that doesn't mean you accomplished anything meaningful for your business. Too many field reps confuse activity with productivity. They think because they drove all over creation, they had a productive day. Wrong. The goal is to minimize your windshield time and maximize your face-to-face time. But when you ARE stuck in traffic, you better make damn sure you're using that time to get better. Smart Territory Management Saves Windshield Time Before we talk about maximizing windshield time, let's talk about minimizing it through smart territory planning. Map your territory into quadrants: Monday territory, Tuesday territory, Wednesday territory, Thursday territory, and Friday territory. If you're supposed to be in your Monday quadrant but you're driving to your Friday area, you better have a damn good reason. When you're planning your field time: Group your appointments geographically: Don't hopscotch all over your territory in one day Plan your route in advance: Use your CRM to map out the most efficient route Use the T-calling technique: When you arrive somewhere for an appointment, look left, look right, look behind you—can you make additional calls in that immediate area? The tighter your route planning, the more selling time you create and the less windshield time you waste. Prospecting from the Road (Safely) Now, here's where it gets interesting. That windshield time can actually become prospecting time—if you do it safely and legally. There are apps and dialers that let you load phone numbers and dial hands-free while you're stuck in traffic. You can also set up your phone so contact numbers are easily accessible with voice commands. Safety first: Only do this when you're completely stopped in traffic or pulled over. Never compromise safety for a sales call. Hands-free follow-up calls: Use voice-to-text features to send follow-up messages to prospects or customers. Planning calls: Call ahead to confirm appointments or reschedule meetings. Customer check-ins: Those relationship-building calls that keep you top-of-mind with existing customers. The key is preparation. Have your call lists ready, know who you're calling and why, and keep it simple and safe. Voice Technology Is Your Friend Today's smartphones have incredible voice capabilities that field reps should be leveraging: Voice-to-text for quick CRM updates Voice memos to capture important thoughts or follow-up reminders Hands-free scheduling and calendar management Voice-activated research on prospects or companies Learn to use these tools, and you'll be amazed how much more productive your windshield time becomes. Welcome to Automobile University The number one thing you should be doing while stuck in traffic is attending what the great Zig Ziglar called "Automobile University." When you're sitting in your car, staring at brake lights, what's coming through your speakers? Is it the news (which will just make you angry)? Music (which won't make you any money)? Or are you investing in content that makes you better at...