Podcasts about gartner research

Reviving a top rated Doing CX Right episode as we've officially entered a new era where machines powered by AI act as customers. It's disrupting business models and transforming customer experience and commerce. Companies preparing now will capture trillions in revenue, while laggards will lose out. So, what does this mean for your business? What are the risks and opportunities, and what practical steps can you take to win in the age of machine customers? Listen to Stacy Sherman and Don Scheibenreif, analyst at Gartner Research, explain the intersection of CX and technology based on research and his book When Machines Become Customers: How Companies Can Compete in the Age of AI. Details:

Enterprise software is a sector with a lot to love if you're a private credit investor: long-term contracts and sticky customers.But how will AI impact software companies? And what is the growth outlook in the sector, which has had a tough time over recent years?In this week's episode of Cloud 9fin, private credit reporter Peter Benson and Oliver Thym, a partner on Thoma Bravo's private credit platform, drill down into the value proposition of enterprise software and explain why private credit still can't seem to get enough of SaaS.

According to Gartner Research, work friction costs employees 1.9 extra hours of work per day on routine tasks. For a company with 10,000 employees, that translates to a staggering loss of $78.4M annually. From excessive meetings to inefficient workplace processes, Christophe Martel is actively investigating the underlying causes of employee dissatisfaction. Armed with data-driven strategies, he's determined to implement lasting solutions.Christophe Martel is a seasoned business leader with over three decades of experience. He is the co-founder and CEO of FOUNT Global, Inc., a company that assists organizations worldwide to identify and mitigate work friction, fostering improved outcomes for employees and companies alike.In this episode, Dart and Christophe discuss:- How Christophe's career led him to co-found FOUNT- The types of work friction and their company impact- The difference between work friction and organizational friction- Who is responsible for the sites of friction- The data-driven model behind FOUNT- Using first-person experiences to solve large-scale business problems - And other topics…Christophe Martel is the co-founder and CEO of FOUNT Global, Inc., a SaaS company that helps global organizations reduce work friction and improve employee experiences. With over three decades of experience as a business leader, Christophe has spent his career exploring the employee experience across four continents. Through FOUNT, he helps companies identify the root causes of employee dissatisfaction and prioritize solutions within company environments. Prior to founding FOUNT, Christophe was president and co-founder of TI People, a company dedicated to human-centered design backed by data-driven methodologies. He is also the former chief HR Officer of CEB, a global research and advisory company acquired by Gartner in 2017. Currently, Christophe serves as a Board Member for Executive Networks, where he continues to share his expertise in organizational leadership and development.Resources mentioned:www.getfount.comConnect with Christophe:LinkedIn: https://www.linkedin.com/in/cxpmartel/ 

https://youtu.be/tleD72Lj1r0 Sharehk Shaikh, the founder of CleverX, the audience discovery platform for market and product research teams, and the co-founder of Reflow AI, a company that provides AI agents to build and run your HR tasks and workflows. We discuss about the importance of understanding customer needs and building a complete solution, the Create Familiarity Framework, the MVP fallacy and the vision for Reflow AI. --- Create Customer Familiarity with Sharekh Shaikh Our guest is Sharekh Shaikh, the founder of CleverX, the audience discovery platform for market and product research teams, and the co-founder of Reflow AI, a company that provides AI agents to build and run your HR tasks and workflows. Sharekh, welcome to the show. Yeah, it's a pleasure being here, Steve. Thank you for having me. Well, it's exciting to have you because you are a tech founder, a multiple tech founder, and you've got some really cool technology up your sleeves. So tell us a little bit about your journey. What does it take to become a tech founder? How did that work out for you? Yeah, it's been quite a long journey. You know, I was born and raised in a very small town back in India. And at that time, I had no idea I was gonna be a tech entrepreneur or build those companies, but was very lucky to have amazing parents who gave us great education. And I was also very lucky that I lived in four countries when I started my career. So I did my computer science engineering back in India from a pretty good school and was lucky to get jobs with some amazing companies across, you know, different continents. So I worked in Dubai for many years, worked in Singapore as well, and then moved to the U.S. a few years back. But my last job before starting CleverX was working for Gartner Research, which is one of the largest technology research companies in the world, and had the opportunity to work with really smart people there. You know, understood the world of research, understood the world of how, you know, the trends in technology are shaping how we live, work, and do things in general in business. So that was a very, very fascinating experience. And I think that was a segue for me to get into building my own company because I saw a bunch of problems in that space and we wanted to solve them. And in the last three years of the company, the company has grown like at least tenfold. It's been doing incredibly well. We have some biggest names in the world who use our platform to conduct research. Yeah, so overall it's been a long but a very exciting journey across different places and geographies and meeting hundreds of people along the way. So it struck me that on LinkedIn the description of the company is not an audience discovery platform but the audience discovery platform. So audience discovery platform. So tell me a little bit about why you feel that this is the platform, how are you different? And what is the problem that you're solving? Yeah, so for the audiences here on the podcast, right? I think a lot of people don't know the scale at which market research happens, especially in a country like US. So close to 50 or $55 billion is spent on just conducting online surveys, be it business to consumer or business to business. And the problem with that industry is the data is very blinded, which means that when you as a researcher, you're trying to conduct online surveys, especially in the B2B space where you're spending somewhere around $100 to $200 per successful response, you still don't have an idea who your respondent is. And that is a very, very difficult position to be in for a researcher, be it in an enterprise or an end user or a market research company, because when your customer or your board asks you a question, how confident you are on the insights that you've achieved, the answer usually is not so great, because I really don't know who these 100 or 500 people were who participated in my survey,

According to Gartner's CDO Survey last year, shortages of skills and staff, reported by 45% of respondents, was the biggest roadblock to success. This has been the case in previous years as well, so that makes it even more important to purposefully adopt strategies for talent retention. Building a purpose- and data-driven culture is one of those strategies. Having the leadership skills to get C-level and broad buy-in from the organization is how you realize success. But how do you do that? 00:00:00 The Power of Defining Purpose To Drive D&A-Led CultureThis edition focuses on executive buy-in, culture change, talent management and how to keep your best people motivated so they stay and grow in your organization to have an impact. 00:05:43 Culture Hacks for Data Driven Organizational Culture ChangeSpecifically, with Distinguished VP Analyst Deb Logan, we will look at the connection between high-performing teams and having an inclusive and mission-driven data and analytics culture. She shares culture hacks to help you along your journey. 00:15:16 Data and Analytics Executive Leadership in Action at FINTRACRachel Porteous, CIO at FINTRAC, is a great example of putting this into action. FINTRAC is tasked with addressing intractable problems like human trafficking and money laundering.  Rachel leads all data, analytics and AI efforts at FINTRAC, where she has been recognized by the  CEO as being the key driver of FINTRAC's data-driven culture. And success for FINTRAC is using data to literally save lives. Rachel shares her best practices on how to get people on board to change the culture, how she has become the CEO's trusted advisor with a seat at the table and how she has been able to translate her culture and purpose to attracting and retaining the best talent. She also gives us a preview of what she's doing with Generative AI.Rachel PorteousChief Information Officer at Financial Transactions and Reports Analysis Centre of Canada (FINTRAC)Rachel Porteous is a distinguished Senior Executive with more than 30 years of IM/IT experience and a proven track record of successes in developing solutions that improve the efficiency and effectiveness of IT and business operations. She is a strong leader able to drive transformations and service delivery while developing high-performing teams. Rachel has been the chief information officer at FINTRAC since January of 2019. She was the chief information officer at Immigration, Refugees and Citizenship Canada (IRCC) from 2017 to 2019. Prior to IRCC, Rachel occupied the position of chief technology officer at Public Services and Procurement Canada and the Canada Border Services Agency (CBSA), where she managed multiple multimillion-dollar projects across those departments. She started her career at Indian and Northern Affairs Department, where she excelled in multiple IM/IT positions.Rachel holds a Bachelor of Applied Science, with a Major in Computer Science from the Université du Québec en Outaouais. She is a mother of two daughters and volunteers in two not-for-profit organizations: the CIO Association of Canada and the Association of Public Sector Information Professionals (DPI).Debra LoganDistinguished VP Analyst, Gartner CDAO PracticeDebra Logan is a VP and Gartner Fellow in Gartner Research. Debra covers strategic topics in the data and analytics IT leaders team. She also covers all aspects of the office of the chief data officer and other new and emerging information-focused roles. Debra does research on change and change management; data-driven culture change; leadership development and coaching; and diversity, equity and inclusion in IT.Prior to joining Gartner, Debra was an independent consultant to IT organizations in the United Kingdom and Europe, helping them to formulate strategies and evaluate technologies. She had previously worked for ten years at Carnegie Group, an early pioneer in commercial AI applications. Please subscribe and share the episode with your colleagues. Thank you for listening. Gartner Podcasts are a production of Gartner, the world's leading research and advisory company. Equipping executives across the enterprise with indispensable insight, advice, and tools to achieve their mission critical priorities. You can learn more at Gartner.com. All content in Gartner Podcasts is owned by Gartner and cannot be repurposed or reproduced without Gartner's consent. Gartner is an impartial, independent analyst of business and technology. This content should not be construed as a Gartner endorsement of any enterprise's product or services. All content provided by other speakers is expressly the views of those speakers and their organizations.

As a consultant, author, advisor, and speaker, Scott K. Edinger creates positive change for clients and is recognized as an expert in the intersection of leadership, strategy, and sales. He is the author of The Growth Leader: Strategies to Drive the Top and Bottom Lines. In this episode, Scott delves into the powerful link between good selling and good leadership. He highlights the significance of persuading others to embrace your vision and strategies as a leader, much like enabling people to invest in the desired outcomes that your product can potentially offer them.   Why you have to check out today's podcast: Deep dive into how selling and leadership closely interrelate with each other Find out why sales experience is the underrated differentiator Learn how expanded solutions make way for higher margins   “If you really want to think about pricing, then it's not a spreadsheet exercise. It's an exercise in thinking about how do we create value in the sales process. And that will determine how much you can charge.” - Scott K. Edinger   Topics Covered: 01:24 - How Scott found himself in pricing 02:48 - A backstory of how he started in HR and landed in pricing 03:09 - A deep dive into why selling and leadership are closely related 08:06 - How to sell at a higher margin without too much discounting 10:15 - Questions to ask your team to uncover if they're bringing value to people's sales experience 12:11 - Making customers find aha moments in your offer/service 13:49 - How you make people choose you over competing options 15:16 - Building trust and what it takes to build it at this point in time 17:26 - Discussing about a faulty assumption on the idea of 'land and expand' 19:47 - Sales experience in relation to customer experience in the concept of 'land and expand' 22:08 - What drives expansion 23:51 - The 3 Cs of inspiring and communicating 25:31 - Scott's response to Mark's comment: Here's what I love about those three C's. They ought to be in chapter one 26:04 - Scott giving his best pricing advice   Key Takeaways: "The sales experience is the first mile of the customer experience highway. And if it's not good, people get off at exit one and have a customer experience someplace else." - Scott K. Edinger "If you want to sell at a higher margin, sell at greater margins or sell expanded solutions, then your ability to help customers to think differently, to help them to see problems that they hadn't anticipated or solutions that they hadn't considered, that part of the sales experience has to be a priority. That can become a differentiator." - Scott K. Edinger "One of the things that I think really drives it [expansion] is if you recognize the sales execution in your business; sales becomes the execution of your strategy." - Scott K. Edinger   People/Resources Mentioned: The Growth Leader: Strategies to Drive the Top and Bottom Lines by Scott K. Edinger: https://www.amazon.com/Growth-Leader-Strategies-Drive-Bottom/dp/1799746208 Sell Is Human: The Surprising Truth About Moving Others by Daniel H. Pink: https://www.amazon.com/Sell-Human-Surprising-Moving-Others/dp/1594631905 Rethinking the Sales Force: Redefining Selling to Create and Capture Customer Value by Neil Rackham: https://www.amazon.com/Rethinking-Sales-Force-Redefining-Customer/dp/0071342532 McKinsey: https://www.mckinsey.com Gartner Research: https://www.gartner.com/en/products   Connect with Scott K. Edinger: Website: https://www.scottedinger.com/ LinkedIn: https://www.linkedin.com/in/scott-edinger/   Connect with Mark Stiving: LinkedIn: https://www.linkedin.com/in/stiving/ Email: mark@impactpricing.com  

We're entering a new era where machines powered by AI act as customers. It's disrupting business models and transforming customer experience and commerce. Companies preparing now will capture trillions in revenue, while laggards will lose out. So what does this mean for your business? What are the risks and opportunities, and what practical steps can you take to win in the age of machine customers? Listen to Stacy Sherman and Don Scheibenreif, analyst at Gartner Research explain the intersection of CX and technology based on research and his book: When Machines Become Customers: How Companies Can Compete in the Age of AI.

Post-pandemic, Gartner Research study found that only 17% of the time companies spend making B2B buying decisions involves sales. Further, 69 to 80% of all businesses surveyed prefer Digital Self-Service to in-person sales presentations. Traditional go-to sales strategies such as cold-calls, cold emails and in-person meetings are no longer as effective as they were back in the Glen Garry Glen Ross days of "Always Be Closing." New KPIs matter, such as Time to Emotional Connection. Prospect onboarding must be intelligently structured and consistently improved upon. In today's post-pandemic digital age, to achieve consistent double-digit growth we must let go of our "Always Be Closing" strategies in favor of "Always Be Re-Imagining." --- Send in a voice message: https://podcasters.spotify.com/pod/show/dointhething/message

Some managers are like teachers, sharing their skills and experience with their teams. Others are more like cheerleaders who encourage their direct reports to learn on their own. But the best managers are “connectors,” says Gartner's Sari Wilde. Wilde is part of a team at Gartner Research that surveyed 5,000 managers around the world to understand how management style affects the success of a team.

Carlota Perez is a researcher who has studied hype cycles for much of her career. She's affiliated with the University College London, the University of Sussex, The Tallinn University of Technology in Astonia and has worked with some influential organizations around technology and innovation. As a neo-Schumpeterian, she sees technology as a cornerstone of innovation. Her book Technological Revolutions and Financial Capital is a must-read for anyone who works in an industry that includes any of those four words, including revolutionaries.  Connecticut-based Gartner Research was founded by GideonGartner in 1979. He emigrated to the United States from Tel Aviv at three years old in 1938 and graduated in the 1956 class from MIT, where he got his Master's at the Sloan School of Management. He went on to work at the software company System Development Corporation (SDC), the US military defense industry, and IBM over the next 13 years before starting his first company. After that failed, he moved into analysis work and quickly became known as a top mind in the technology industry analysts. He often bucked the trends to pick winners and made banks, funds, and investors lots of money. He was able to parlay that into founding the Gartner Group in 1979.  Gartner hired senior people in different industry segments to aid in competitive intelligence, industry research, and of course, to help Wall Street. They wrote reports on industries, dove deeply into new technologies, and got to understand what we now call hype cycles in the ensuing decades. They now boast a few billion dollars in revenue per year and serve well over 10,000 customers in more than 100 countries.  Gartner has developed a number of tools to make it easier to take in the types of analysis they create. One is a Magic Quadrant, reports that identify leaders in categories of companies by a vision (or a completeness of vision to be more specific) and the ability to execute, which includes things like go-to-market activities, support, etc. They lump companies into a standard four-box as Leaders, Challengers, Visionaries, and Niche Players. There's certainly an observer effect and those they put in the top right of their four box often enjoy added growth as companies want to be with the most visionary and best when picking a tool. Another of Gartner's graphical design patterns to display technology advances is what they call the “hype cycle”. The hype cycle simplifies research from career academics like Perez into five phases.  * The first is the technology trigger, which is when a breakthrough is found and PoCs, or proof-of-concepts begin to emerge in the world that get press interested in the new technology. Sometimes the new technology isn't even usable, but shows promise.  * The second is the Peak of Inflated Expectations, when the press picks up the story and companies are born, capital invested, and a large number of projects around the new techology fail. * The third is the Trough of Disillusionment, where interest falls off after those failures. Some companies suceeded and can show real productivity, and they continue to get investment. * The fourth is the Slope of Enlightenment, where the go-to-market activities of the surviving companies (or even a new generation) begin to have real productivity gains. Every company or IT department now runs a pilot and expectations are lower, but now achievable. * The fifth is the Plateau of Productivity, when those pilots become deployments and purchase orders. The mainstream industries embrace the new technology and case studies prove the promised productivity increases. Provided there's enough market, companies now find success. There are issues with the hype cycle. Not all technologies will follow the cycle. The Gartner approach focuses on financials and productivity rather than true adoption. It involves a lot of guesswork around subjective, synthetical, and often unsystematic research. There's also the ever-resent observer effect. However, more often than not, the hype is seperated from the tech that can give organizations (and sometimes all of humanity) real productivity gains. Further, the term cycle denotes a series of events when it should in fact be cyclical as out of the end of the fifth phase a new cycle is born, or even a set of cycles if industries grow enough to diverge. ChatGPT is all over the news feeds these days, igniting yet another cycle in the cycles of AI hype that have been prevalent since the 1950s. The concept of computer intelligence dates back to the 1942 with Alan Turing and Isaac Asimov with “Runaround” where the three laws of robotics initially emerged from. By 1952 computers could play themselves in checkers and by 1955, Arthur Samuel had written a heuristic learning algorthm he called “temporal-difference learning” to play Chess. Academics around the world worked on similar projects and by 1956 John McCarthy introduced the term “artificial intelligence” when he gathered some of the top minds in the field together for the McCarthy workshop. They tinkered and a generation of researchers began to join them. By 1964, Joseph Weizenbaum's "ELIZA" debuted. ELIZA was a computer program that used early forms of natural language processing to run what they called a “DOCTOR” script that acted as a psychotherapist.  ELIZA was one of a few technologies that triggered the media to pick up AI in the second stage of the hype cycle. Others came into the industry and expectations soared, now predictably followed by dilsillusionment. Weizenbaum wrote a book called Computer Power and Human Reason: From Judgment to Calculation in 1976, in response to the critiques and some of the early successes were able to then go to wider markets as the fourth phase of the hype cycle began. ELIZA was seen by people who worked on similar software, including some games, for Apple, Atari, and Commodore.  Still, in the aftermath of ELIZA, the machine translation movement in AI had failed in the eyes of those who funded the attempts because going further required more than some fancy case statements. Another similar movement called connectionism, or mostly node-based artificial neural networks is widely seen as the impetus to deep learning. David Hunter Hubel and Torsten Nils Wiesel focused on the idea of convultional neural networks in human vision, which culminated in a 1968 paper called  "Receptive fields and functional architecture of monkey striate cortex.” That built on the original deep learning paper from Frank Rosenblatt of Cornell University called "Principles of Neurodynamics: Perceptrons and the Theory of Brain Mechanisms" in 1962 and work done behind the iron curtain by Alexey Ivakhnenko on learning algorithms in 1967. After early successes, though, connectionism - which when paired with machine learning would be called deep learning when Rina Dechter coined the term in 1986, went through a similar trough of disillusionment that kicked off in 1970. Funding for these projects shot up after the early successes and petered out ofter there wasn't much to show for them. Some had so much promise that former presidents can be seen in old photographs going through the models with the statiticians who were moving into computing. But organizations like DARPA would pull back funding, as seen with their speech recognition projects with Cargegie Mellon University in the early 1970s.  These hype cycles weren't just seen in the United States. The British applied mathemetician James Lighthill wrote a report for the British Science Research Council, which was published in 1973. The paper was called “Artificial Intelligence: A General Survey” and analyzed the progress made based on the amount of money spent on artificial intelligence programs. He found none of the research had resulted in any “major impact” in fields that the academics had undertaken. Much of the work had been done at the University of Edinbourgh and funding was drastically cut, based on his findings, for AI research around the UK. Turing, Von Neumann, McCarthy, and others had either intentially or not, set an expectation that became a check the academic research community just couldn't cash. For example, the New York Times claimed Rosenblatt's perceptron would let the US Navy build computers that could “walk, talk, see, write, reproduce itself, and be conscious of its existence” in the 1950s - a goal not likely to be achieved in the near future even seventy years later. Funding was cut in the US, the UK, and even in the USSR, or Union of the Soviet Socialist Republic. Yet many persisted. Languages like Lisp had become common in the late 1970s, after engineers like Richard Greenblatt helped to make McCarthy's ideas for computer languages a reality. The MIT AI Lab developed a Lisp Machine Project and as AI work was picked up at other schools like Stanford began to look for ways to buy commercially built computers ideal to be Lisp Machines. After the post-war spending, the idea that AI could become a more commercial endeavor was attractive to many. But after plenty of hype, the Lisp machine market never materialized. The next hype cycle had begun in 1983 when the US Department of Defense pumped a billion dollars into AI, but that spending was cancelled in 1987, just after the collapse of the Lisp machine market. Another AI winter was about to begin. Another trend that began in the 1950s but picked up steam in the 1980s was expert systems. These attempt to emulate the ways that humans make decisions. Some of this work came out of the Stanford Heuristic Programming Project, pioneered by Edward Feigenbaum. Some commercial companies took the mantle and after running into barriers with CPUs, by the 1980s those got fast enough. There were inflated expectations after great papers like Richard Karp's “Reducibility among Combinatorial Problems” out of UC Berkeley in 1972. Countries like Japan dumped hundreds of millions of dollars (or yen) into projects like “Fifth Generation Computer Systems” in 1982, a 10 year project to build up massively parallel computing systems. IBM spent around the same amount on their own projects. However, while these types of projects helped to improve computing, they didn't live up to the expectations and by the early 1990s funding was cut following commercial failures. By the mid-2000s, some of the researchers in AI began to use new terms, after generations of artificial intelligence projects led to subsequent AI winters. Yet research continued on, with varying degrees of funding. Organizations like DARPA began to use challenges rather than funding large projects in some cases. Over time, successes were found yet again. Google Translate, Google Image Search, IBM's Watson, AWS options for AI/ML, home voice assistants, and various machine learning projects in the open source world led to the start of yet another AI spring in the early 2010s. New chips have built-in machine learning cores and programming languages have frameworks and new technologies like Jupyter notebooks to help organize and train data sets. By 2006, academic works and open source projects had hit a turning point, this time quietly. The Association of Computer Linguistics was founded in 1962, initially as the Association for Machine Translation and Computational Linguistics (AMTCL). As with the ACM, they have a number of special interest groups that include natural language learning, machine translation, typology, natural language generation, and the list goes on. The 2006 proceedings on the Workshop of Statistical Machine Translation began a series of dozens of workshops attended by hundreds of papers and presenters. The academic work was then able to be consumed by all, inlcuding contributions to achieve English-to-German and Frnech tasks from 2014. Deep learning models spread and become more accessible - democratic if you will. RNNs, CNNs, DNNs, GANs.  Training data sets was still one of the most human intensive and slow aspects of machine learning. GANs, or Generative Adversarial Networks were one of those machine learning frameworks, initially designed by Ian Goodfellow and others in 2014. GANs use zero-sum game techniques from game theory to generate new data sets - a genrative model. This allowed for more unsupervised training of data. Now it was possible to get further, faster with AI.  This brings us into the current hype cycle. ChatGPT was launched in November of 2022 by OpenAI. OpenAI was founded as a non-profit in 2015 by Sam Altman (former cofounder of location-based social network app Loopt and former president of Y Combinator) and a cast of veritable all-stars in the startup world that included:  * Reid Hoffman, former Paypal COO, LinkedIn founder and venture capitalist. * Peter Thiel, former cofounder of Paypal and Palantir, as well as one of the top investors in Silicon Valley. * Jessica Livingston, founding partner at Y Combinator. * Greg Brockman, an AI researcher who had worked on projects at MIT and Harvard OpenAI spent the next few years as a non-profit and worked on GPT, or Generative Pre-trained Transformer autoregression models. GPT uses deep learning models to process human text and produce text that's more human than previous models. Not only is it capable of natural language processing but the generative pre-training of models has allowed it to take a lot of unlabeled text so people don't have to hand label weights, thus automated fine tuning of results. OpenAI dumped millions into public betas by 2016 and were ready to build products to take to market by 2019. That's when they switched from a non-profit to a for-profit. Microsoft pumped $1 billion into the company and they released DALL-E to produce generative images, which helped lead to a new generation of applications that could produce artwork on the fly. Then they released ChatGPT towards the end of 2022, which led to more media coverage and prognostication of world-changing technological breakthrough than most other hype cycles for any industry in recent memory. This, with GPT-4 to be released later in 2023. ChatGPT is most interesting through the lens of the hype cycle. There have been plenty of peaks and plateaus and valleys in artificial intelligence over the last 7+ decades. Most have been hyped up in the hallowed halls of academia and defense research. ChatGPT has hit mainstream media. The AI winter following each seems to be based on the reach of audience and depth of expectations. Science fiction continues to conflate expectations. Early prototypes that make it seem as though science fiction will be in our hands in a matter of weeks lead media to conjecture. The reckoning could be substantial. Meanwhile, projects like TinyML - with smaller potential impacts for each use but wider use cases, could become the real benefit to humanity beyond research, when it comes to everyday productivity gains. The moral of this story is as old as time. Control expectations. Undersell and overdeliver. That doesn't lead to massive valuations pumped up by hype cycles. Many CEOs and CFOs know that a jump in profits doesn't always mean the increase will continue. Some intentially slow expectations in their quarterly reports and calls with analysts. Those are the smart ones.

Want to know more about the Present and Future of Data Observability? In this episode, Egor Gryaznov, Co-founder and CTO at Bigeye and Sanjeev Mohan, Principal SanjMo & Former Gartner Research VP, talk about Data Observability, Data Reliabilty and much more! #data #datascience #python #machinelearning #analytics #dataobservabilty #ai #bi #artificialintelligence

Today's guest is William Glass, CEO & Co-Founder of Ostrich and host of the Silicon Alley Podcast. His mission is to improve global financial well-being. Ostrich's mobile app addresses financial literacy deficits by creating game-like social community and accountability around money. The key is tackling the emotional side of money and creating strong money habits.Prior to starting Ostrich, William worked at an AI Market research company in New York City. Additionally, William led sales teams at Gartner Research where they worked with the leadership teams of tech startups from pre-revenue to $250M in revenue. This episode was recorded through a StreamYard call on June 16, 2022.You find the show notes here: https://webdrie.net/s1-e25-what-is-the-power-of-social-accountability-with-william-glass/Did you already about our CMO

On the Constellations Podcast, we'll discuss the growth of LEO and how it is supporting a void 5G was meant to fill. You will learn about the surprising ways having reliable connectivity, even if it is really low bandwidth, can bring high rewards. During this episode, Bill Ray, VP Analyst for Gartner Research and part of Gartner's emerging technologies and trends office, will discuss topics his company has been following within the satellite market.  Launch capacity has increased, not just in the United States, but globally and has brought with it value even in areas like sub-Saharan Africa.  Phased array antennas are complicated, yet are considered an inexpensive innovation critical to this market. Hear Bill explain how several companies are starting to invest in the vertical markets rather than satellites, concentrating on the services available such as data and data analytics.  Finally, a short discussion on asset tracking – a capability offering greater efficiencies for many businesses around the globe.

Gartner estimates that there are 2.7 billion frontline workers — more than twice the number of desk-based workers. Yet, when it comes to discussing the future of work, the former are too often conspicuously absent from the conversation.    In the second episode of our four-part series around where, how, and when work gets done, Dana Stiffler, a Vice President in Gartner Research with expertise in supply chain talent strategies, and Piers Hudson, a Senior Director in Gartner's HR Research practice, join us to discuss creating equity between frontline and so-called knowledge workers, the top attraction and retention drivers for frontline workers, and why flexibility, choice and autonomy are key.   Dig Deeper   Explore: The Future of Work Reinvented https://gtnr.it/36S6aOJ   Download: Strengthen Your Employee Value Proposition https://gtnr.it/3IyMWes Watch: The Equity Imperative: How Fairness Improves Performance and Employee Experience https://gtnr.it/3JxuxzO

Medha Parlikar is on a mission to make block chain the platform for doing business in the future.  Future proofing and de risking how businesses use public block chain is a fundamental goal of the company C-Suite to adopt. The CasperLab platform Highway is designed for businesses to customize and tokenize block chain content including patents, stock, human resources, supply chain and more.According to Medha, “It's not a scary technology.  We are de-risking the Block chain for the enterprise. The time is now for businesses to adopt and not be left behind.”By 2023, Gartner Research states blockchain will be poised for mainstream adoption en route to generating $3.1 trillion in new business value by 2030, according to Gartner. By 2023, blockchain will support the global movement and tracking of more than 2 trillion dollars in goods and services.Medha is paving the way for an entire new generation of C suite to change how they do business.The future of block chain is now.  Businesses need to make the shift quickly for a competitive advantage.Medha Parlikar, co-founder and CTO of CasperLabs on the importance of blockchain.  Medha has more than 30 years of tech experience and is considered one of the top women in blockchain. She started working with technology in the early 1980's, building computers in the basement. For the past two decades, she has been delivering production SaaS software for large companies including Adobe, Omniture and Avalara. Medha excels in building high-functioning technical teams, and inspiring them to deliver solutions that solve customer problems. Medha holds a Bachelor's Degree in Computer Information Systems and Programming from Coleman College.https://casperlabs.io/

In this episode of Tech Corner we talk with Perry Carpenter on all things around the Psychology of cybersecurity and enter an amazing discussion on a wide range of topics.   Psychology of Social engineering or deception Why do threat actors go after humans Culture vs awareness Compliance based awareness  Information dismutation awareness Shape behavior of awareness - Habits Culture - collective establishment of norms around habits Fog Behavior models - culture and break culture into seven different dimensions Situational awareness in cybersecurity   Measuring of behaviors - shredding bins - measure the effectiveness of security campaigns   Bio: Perry Carpenter (author of, "Transformational Security Awareness: What Neuroscientists, Storytellers, and Marketers Can Teach Us About Driving Secure Behaviors" and host of the "8th Layer Insights" podcast) currently serves as Chief Evangelist and Strategy Officer for KnowBe4, the world's most popular security awareness and simulated phishing platform. Previously, Perry led security awareness, security culture management, and anti-phishing behavior management research at Gartner Research, in addition to covering areas of IAM strategy, CISO Program Management mentoring, and Technology Service Provider success strategies. With a long career as a security professional and researcher, Mr. Carpenter has broad experience in North America and Europe, providing security consulting and advisory services for many of the best-known global brands. Perry holds a Master of Science in Information Assurance (MSIA) from Norwich University in Vermont and is a Certified Chief Information Security Officer (C|CISO).   https://www.linkedin.com/in/perrycarpenter/   Tech Corner is supported by these great partners please make sure to check them out: KnowBe4: https://info.knowbe4.com/phishing-security-test-cyberhub  **** Find James Azar Host of CyberHub Podcast, CISO Talk, Goodbye Privacy, Tech Town Square, Other Side of Cyber James on Linkedin: https://www.linkedin.com/in/james-j-azar/ James on Parler: @realjamesazar Telegram: CyberHub Podcast Locals: https://cyberhubpodcast.locals.com ****** Sign up for our newsletter with the best of CyberHub Podcast delivered to your inbox once a month: http://bit.ly/cyberhubengage-newsletter ****** Website: https://www.cyberhubpodcast.com Youtube: https://www.youtube.com/channel/UCPoU8iZfKFIsJ1gk0UrvGFw Facebook: https://www.facebook.com/CyberHubpodcast/ Linkedin: https://www.linkedin.com/company/cyberhubpodcast/ Twitter: https://twitter.com/cyberhubpodcast Instagram: https://www.instagram.com/cyberhubpodcast Listen here: https://linktr.ee/cyberhubpodcast   The Hub of the Infosec Community. Our mission is to provide substantive and quality content that's more than headlines or sales pitches. We want to be a valuable source to assist those cybersecurity practitioners in their mission to keep their organizations secure.

Subscriber To Our Youtube Channel Do you want to start up a tech company? or you running a tech company? do you have no experience running a tech company? Welcome to Gentleman Style Podcast! In this video, our guest will share his journey of running a tech company with no experience at all. We will also shed light on global financial wellness. William Glass, the founder of Ostrich tech company will explain how you can run a tech company with no experience. In this world, everyone is looking for some startups to build financial wellness but not everyone has experience of it. I will share my experience and tips for running a tech company with no experience in the tech industry. Who is William Glass? William Glass is the CEO & Co-Founder of Ostrich and host of the Silicon Alley Podcast. His mission is to improve global financial well-being. Prior to Ostrich, William helped develop a new sales vertical for Remesh, an AI market research company, and led sales teams at Gartner Research where he worked with innovative technology executives on scaling their businesses. In 2014, William was awarded a Fulbright Scholarship where he taught English in rural Thailand for 14 months. William is originally from Alabama, graduated from Rollins College in Winter Park, Florida, and now resides in New York City. Become A VIP Sponsor of our YOUTUBE Channel

Cybercrime has been with us for a while, but the business world saw it as a minor annoyance. Luckily, the criminal world kept the cost low, requiring small ransom amounts and cash cards as a delivery mechanism. #Cryptocurrency kicked the demands up because it was easier to demand more money and easier to hide the money trail. Big ransomware demands hit the news and infrastructure was threatened. But in 2020 and 2021, law enforcement figured out some ways to track those criminals down. Extraditions began and ransoms were recovered. The gloves are coming off and CEOs find themselves squarely in the crosshairs of regulators and stakeholders along with the criminals. In September 2020, Gartner Research predicted that CEOs would be held criminally and fiscally liable for cyberattacks that harmed people physically if the company had not taken basic precautions to prevent it. We talk with Mathieu Gorge, CEO of VigiTrust and author of the Cyber Elephant in the Boardroom, about what CEOs need to be investing in to keep themselves out of jail. --- Send in a voice message: https://anchor.fm/crucialtech/message Support this podcast: https://anchor.fm/crucialtech/support

Mario Faria is part of the Gartner Research Board organization, responsible for the Data & Analytics Board, supporting CDOs and […]

What can sales leaders learn from cybersecurity awareness? A lot! My guest in this episode of the Modern Selling Podcast is Perry Carpenter, author of Transformational Security Awareness: What Neuroscientists, Storytellers, and Marketers Can Teach Us About Driving Secure Behaviors, and he brings some great insights for sales leaders and marketers. He currently serves as Chief Evangelist and Strategy Officer for KnowBe4, the world's most popular security awareness and simulated phishing platform. Previously, Perry led security awareness, security culture management, and anti-phishing behavior management research at Gartner Research, in addition to covering areas of IAM strategy, CISO Program Management mentoring, and Technology Service Provider success strategies. With a long career as a security professional and researcher, Perry has broad experience in North America and Europe, providing security consulting and advisory services for many of the best-known global brands. Listen to our conversation to learn three things your sellers should do to prospect more effectively. 1. Sellers Must Become Storytellers Any time your sellers are prospecting, they have to: Tell a story about a gap or need within the prospect’s life, reminding them of something that is not optimal in their lives Tell the story about what the prospect’s life looks like without the solution you offer and then paint a picture of the hope, the joy, the risk reduction or whatever happens anytime the seller comes in and fills that gap. “In the security space,” Perry says, “it's all around, so if you do this or if you don't do this you're putting organization at risk, you're putting your family at risk. You've got identity theft or something like that that may happen. And, therefore, you need to either plug this product in, or change this behavior, or adopt this mindset or so on.” Perry says that understanding the customer journey is very important for sales leaders looking to grow their sales pipeline. “On the security side,” Perry says, I want to understand what is the equivalent of that for somebody just walking through their daily life. What is the journey map of a person as they move in and out of their daily life and make decisions that are related to security. And then what I want to find out is where are the intersection points that I can come in and meet that person so I do end up standing in their path, telling a story and then moving them where I want them to be.” 2. Sellers Must Use the Right Terminology Perry and I also talked about understanding the optimal terminology to use when speaking to clients and prospects. “When it comes to describing security things, or products, I've learned that I need to understand the terminology that my prospect is already using and I need to reinforce that.  I might need to change the frame later on, but I need to start with the frame that they are already in, and that gets into a whole psychological principle: framing and reframing.” Listen to the whole episode to find out how Perry learned about the importance of terminology when he was hypnotizing people in the streets of Las Vegas (hint: he used what is known as a neuro handle!). 3. Sellers Must Understand the Basic Principles of Human Nature  Perry says that everything comes back to the behavior and the psychology of the prospect. The prevalent spray and pray approach of most sales messaging lacks segmentation, personalization, and it’s overall a lazy sales methodology. If you want real sales engagement, your sellers must show they’ve done their research about what makes the person and company unique. Perry cites the research by Stanford researcher BJ Fogg, who created the Fogg Behavior Model, which is the basis of most apps and social media platforms.  Fogg says that humans are lazy, social, and they're creatures of habit. And salespeople should take into account those characteristics. “So on the laziness front,” Perry says. “As a sales person, if you can make my life easier somehow, if you can reduce my research, and you can give me trusted sources for things, if you can help with the scheduling of an appointment, if you can give me some kind of sample so that I have less to invest in, then you get my attention.” Sellers must also include social proof in their messaging and position their product as the norm (or better than the norm), as something they must have.  Lastly, remember that humans are creatures of habit. “People like to do things the way that they've always been doing them. And so, if we're expecting to disrupt their lives with something that is different than what they've done in the past,we have to help them so they can codify a new behavior and a new habit or we're always going to be coming up against a wall.”  If we try to work against human nature, we will fail. Listen to the whole episode to learn about how to grab a prospect's attention in a crowded environment, and some sales email best practices, including what Perry calls Trojan horses for the mind. Finally, Perry recommends two books, Pre-suasion by Robert Cialdini and Contagious by Jonah Berger, for strategies and tactics to get executive buy-in.

Post By: Adam Turteltaub During the second half of 2020 Gartner Research evaluated the compliance spending of 117 organizations, and the company recently released the interesting findings. Brian Lee, Managing Vice President in the Gartner Legal and Compliance Practice explains in this podcast that their research showed that after three years of strong increases spending plateaued in 2020, no doubt due to the pandemic and ensuing budget freezes and reevaluations. Of course, he points out, the risks didn’t freeze. In fact, the pandemic created additional risks and came with new requirements in areas like privacy and data security, which led to greater internal collaboration. Looking deeper into the numbers Gartner found that companies made a shift in how they allocated their budgets. Personnel expenses were roughly the same but companies invested heavily in outsourced solutions, with a 15% increase in spending on technology and a 13% increase on communication and training vendors. What else has Gartner found? Listen in as we discuss: An increased focus on supplier continuity and increased third-party due diligence An increase in the use of liaisons to supplement the compliance team Privacy spending increasing, and the relationship between privacy and compliance changing New opportunities for compliance to affect and lead corporate culture.

EP23 - THIS WEEK IN SALES On this week in sales we’ll be looking at: Why Brands are Shifting From Digital To Human-To-Human How 58% Of Sales Reps Require Coaching To Sell In the Virtual Environment Why google is capping their sales reps bonuses after they’ve been taking home over $1 million in a year in commissions. DealHub Recognized as a CPQ Momentum Grid Leader for Spring 2021 by G2 Salesforce Reimagines Sales Cloud to Drive Growth in a Sell-From-Anywhere World Digital In-Store Engagement: Media or Merchandising Meteora Group's president discusses how retail media is poised for growth as out-of-home engagement model gains traction. Gartner Research: 58% Of Sales Reps Require Coaching To Better Sell In A Virtual Environment Some Google Cloud Salespeople Took Home Over $1 Million Salaries. That May Come To An End. Prince Harry Has a New Job with a Mental Health and Coaching App That He's Been Using for Months

Perry Carpenter is the author of, "Transformational Security Awareness: What Neuroscientists, Storytellers, and Marketers Can Teach Us About Driving Secure Behaviors” Perry currently serves as Chief Evangelist and Strategy Officer for KnowBe4, the provider of the world's largest security awareness and simulated phishing platform. Previously, he led security awareness, security culture management, and anti-phishing behavior management research at Gartner Research, in addition to covering areas of IAM strategy, CISO program management mentoring, and technology service provider success strategies. With a long career as a security professional and researcher, Carpenter has broad experience in North America and Europe, providing security consulting and advisory services for many of the best-known global brands. Scott Schober is a #cybersecurity​ and wireless technology expert, author of Hacked Again and Cybersecurity is Everybody's Business, host of 2 Minute CyberSecurity Briefing video podcast and CEO of Berkeley Varitronics Systems who appears regularly on Bloomberg TV, Fox Business & Fox News, CGTN America, Canadian TV News, as well as CNN, CBS Morning Show, MSNBC, CNBC, The Blaze, WPIX as well as local and syndicated Radio including Sirius/XM & Bloomberg Radio and NPR. Twitter: @ScottBVS Follow: https://www.linkedin.com/in/snschober​ Website: www.ScottSchober.com www.HackedAgain.com

Perry Carpenter is the author of, "Transformational Security Awareness: What Neuroscientists, Storytellers, and Marketers Can Teach Us About Driving Secure Behaviors” Perry currently serves as Chief Evangelist and Strategy Officer for KnowBe4, the provider of the world's largest security awareness and simulated phishing platform. Previously, he led security awareness, security culture management, and anti-phishing behavior management research at Gartner Research, in addition to covering areas of IAM strategy, CISO program management mentoring, and technology service provider success strategies. With a long career as a security professional and researcher, Carpenter has broad experience in North America and Europe, providing security consulting and advisory services for many of the best-known global brands. Scott Schober is a #cybersecurity​ and wireless technology expert, author of Hacked Again and Cybersecurity is Everybody's Business, host of 2 Minute CyberSecurity Briefing video podcast and CEO of Berkeley Varitronics Systems who appears regularly on Bloomberg TV, Fox Business & Fox News, CGTN America, Canadian TV News, as well as CNN, CBS Morning Show, MSNBC, CNBC, The Blaze, WPIX as well as local and syndicated Radio including Sirius/XM & Bloomberg Radio and NPR. Twitter: @ScottBVS Follow: https://www.linkedin.com/in/snschober​ Website: www.ScottSchober.com www.HackedAgain.com

Lauren Smith, vice president at Gartner Research, says the pandemic is accelerating several key recruitment trends. She led a survey of thousands of job candidates and hiring managers that details the shift to virtual interviews, but also identifies other ongoing transitions that may be more important. The research points to three main trends to manage: a rapid turnover of necessary skills, the need to expand beyond existing talent pools, and the competitiveness that comes from offering an "employee value proposition." Even as more people return to in-person work, Smith argues, these trends will continue. Learn more about Gartner’s research in the HBR article "Reengineering the Recruitment Process."

68. In Bootstrapping Your Business, host William Glass shares what bootstrapping is, why it is important, and how you can apply the principles in your business. Following this bootstrapping business advice will increase your chance of growing a successful business on a shoe-string budget. Bootstrapping your startup business doesn't have to be scary or complicated. Here are is the top advice and bootstrapping business ideas to get you started. William Glass's Bio: William Glass is the CEO & Co-Founder of Ostrich and host of the Silicon Alley Podcast. His mission is to improve global financial well-being. Ostrich’s mobile app addresses financial literacy deficits by creating game-like social community and accountability around money. The key is tackling the emotional side of money and creating strong money habits. William hosts the Silicon Alley Podcast providing a platform for entrepreneurs from all industries and backgrounds to tell their stories. Prior to starting Ostrich, William worked at an AI Market research company in New York City. Additionally, William led sales teams at Gartner Research where they worked with the leadership teams of tech startups from pre-revenue to $250M in revenue. In 2014, William was awarded a Fulbright Scholarship where he taught English in rural Thailand for 14 months. William is originally from Alabama, graduated from Rollins College in Winter Park, Florida, and now resides in New York City. __ Follow The Silicon Alley Podcast - Instagram: https://instagram.com/siliconalleypodcast - LinkedIn: https://linkedin.com/company/siliconalleypodcast - YouTube: https://www.youtube.com/channel/UCSF39MO5e4z1SX9tYZEhNgA Theme music is Million Voices by Brett Miller - www.brettmillerofficial.com Sponsors Ostrich is a personal finance app that uses the power of positive social accountability to help you define, set, & achieve your financial goals. Sign Up for Ostrich at https://www.getostrich.com/download Wicked Bold Chocolate is a vegan chocolate brand using just 3 ingredients in its chocolate. Delicious, natural and get 15% off using the promo code: SiliconAlley go to https://www.WickedBold.com Silicon Alley is a Financial Glass Production --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/silicon-alley/message Support this podcast: https://anchor.fm/silicon-alley/support

Brian Kropp of Gartner Research joins me to talk about his impressive body of work. We discuss employee incentives, flexibility, whether collaboration is a goal or just a means to an end, and the future of work. It's a rocking conversation and I had a blast.Support the show

In this HRchat we consider data that shows how working from home has changed the expectations of employees and the role of managers.Bill's guest this time is Brian Kropp, Group Vice President and Chief of HR Research at Gartner Research, Inc. He heads all business activities that support the human resources division and its leadership teams. Brian works with Gartner Research leadership to develop strategic plans that attracts, develops, and retains top talent. In 2020, Brian was voted one of the Top 100 Human Resource Technology Influencers. He received his undergraduate and master’s degrees from Clemson University and his doctorate from the University of North Carolina, Chapel Hill.Brian has authored dozens of articles at Gartner Research, led 100s of strategy sessions with executive teams from Fortune 100 companies and directed 300-plus executive education sessions across the globe. He is a frequent contributor to CNN, The Economist, Financial Times, Wall Street Journal, and other top business and media publications.

65. In CAC vs CPA, host William Glass shares what these key marketing terms mean, why they are important, and how to use them. You may already know that CAC stands for customer acquisition cost and that CPA stands for cost per acquisition, but do you understand when and how to use them? William dives deep into the context and examples so you can start measuring these key marketing metrics in your own business. William Glass's Bio: William Glass is the CEO & Co-Founder of Ostrich and host of the Silicon Alley Podcast. His mission is to improve global financial well-being. Ostrich’s mobile app addresses financial literacy deficits by creating game-like social community and accountability around money. The key is tackling the emotional side of money and creating strong money habits. William hosts the Silicon Alley Podcast providing a platform for entrepreneurs from all industries and backgrounds to tell their stories. Prior to starting Ostrich, William worked at an AI Market research company in New York City. Additionally, William led sales teams at Gartner Research where they worked with the leadership teams of tech startups from pre-revenue to $250M in revenue. In 2014, William was awarded a Fulbright Scholarship where he taught English in rural Thailand for 14 months. William is originally from Alabama, graduated from Rollins College in Winter Park, Florida, and now resides in New York City. __ Follow The Silicon Alley Podcast - Instagram: https://instagram.com/siliconalleypodcast - LinkedIn: https://linkedin.com/company/siliconalleypodcast - YouTube: https://www.youtube.com/channel/UCSF39MO5e4z1SX9tYZEhNgA Theme music is Million Voices by Brett Miller - www.brettmillerofficial.com Sponsors Ostrich is a personal finance app that uses the power of positive social accountability to help you define, set, & achieve your financial goals. Sign Up for Ostrich at https://www.getostrich.com Wicked Bold Chocolate is a vegan chocolate brand using just 3 ingredients in its chocolate. Delicious, natural and get 15% off using the promo code: SiliconAlley go to https://www.WickedBold.com Silicon Alley is a Financial Glass Production --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/silicon-alley/message Support this podcast: https://anchor.fm/silicon-alley/support

64. In What is Silicon Alley, host William Glass shares the history of New York's Famed Silicon Alley tech hub. You'll learn where the name silicon alley originated and why it became ubiquitous for New York's Tech scene. In addition, he shares why the name Silicon Alley is so important to him and the name of this podcast. William Glass's Bio: William Glass is the CEO & Co-Founder of Ostrich and host of the Silicon Alley Podcast. His mission is to improve global financial well-being. Ostrich’s mobile app addresses financial literacy deficits by creating game-like social community and accountability around money. The key is tackling the emotional side of money and creating strong money habits. William hosts the Silicon Alley Podcast providing a platform for entrepreneurs from all industries and backgrounds to tell their stories. Prior to starting Ostrich, William worked at an AI Market research company in New York City. Additionally, William led sales teams at Gartner Research where they worked with the leadership teams of tech startups from pre-revenue to $250M in revenue. In 2014, William was awarded a Fulbright Scholarship where he taught English in rural Thailand for 14 months. William is originally from Alabama, graduated from Rollins College in Winter Park, Florida, and now resides in New York City. __ Follow The Silicon Alley Podcast - Instagram: https://instagram.com/siliconalleypodcast - LinkedIn: https://linkedin.com/company/siliconalleypodcast - YouTube: https://www.youtube.com/channel/UCSF39MO5e4z1SX9tYZEhNgA Theme music is Million Voices by Brett Miller - www.brettmillerofficial.com Sponsors Ostrich is a personal finance app that uses the power of positive social accountability to help you define, set, & achieve your financial goals. Sign Up for Ostrich at https://www.getostrich.com Wicked Bold Chocolate is a vegan chocolate brand using just 3 ingredients in its chocolate. Delicious, natural and get 15% off using the promo code: SiliconAlley go to https://www.WickedBold.com Silicon Alley is a Financial Glass Production --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/silicon-alley/message Support this podcast: https://anchor.fm/silicon-alley/support

Andrew Steele, CEO, LighthousePE, A DotCom Magazine Exclusive Interview LIGHTHOUSE PE Proximity marketing for loyalty and profit. LighthousePE drives revenue, loyalty, and retention like no other mobile engagement technology. This simple, secure, easy-to-use platform transforms your smartphone app into a highly profitable customer engagement tool, delivering personalized messages based on real-time location and behavior data that create one-to-one relationships at scale. LighthousePE helps businesses, restaurants, casinos, hotels and fitness, wellness, and beauty services such as spas, gyms and salons understand their customers' preferences and buying behavior like never before. Its proprietary behavioral algorithms uniquely leverage location and behavior input to tap into your customers' motivations, then uses automated and highly personalized communications that strengthen their brand loyalty and increase your sales. According to Gartner Research, brands that excel at personalization will outsell the ones that don't by 20 percent. The fact is, no other tool engages customers and increases loyalty like location-based behavioral marketing. And with LighthousePE, even small businesses can leverage this powerful technology to boost sales and stay ahead of the competition. LighthousePE is built with security and privacy at its core. Our mission is to help businesses create highly personalized experiences that delight their customers, not annoy them. LighthousePE only collects end–user data with opt-in permission, and we never sell data we collect to third parties or share it between customers. TAGS Andrew Steele LighthousePE --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Rahul Tandon is joined by a variety of guests to look forward to the big trends of 2021. The programme starts with views from some Business Matters regular panellists in India, Hong Kong, USA and Australia, and then discussed by the BBC Africa's Economics editor Zawadi Mudibo and Technology Researcher Stephanie Hare. David Cearley of Gartner Research looks ahead to the some of the big technology trends and will gaming play as an important part of 2021 as it did last year? Pooja Khatri, a streamer in New Delhi and Steffan Powell the host of the BBC Podcast Press X to continue discuss. Entertainment reporter Caroline Frost ponders what we can look forward to from the world of show business and ahead of COP26, the United Nations Climate Change Conference in Galsgow this year, Business Matters brings together young climate change campaigners from Sudan, Ireland, Norway and Bangladesh to hear about their hopes for the future.

This is Part Two of a three-part series I call "up your sales speed-dating game." Gartner Research (my favorite sales research company) released a report showing how B2B buyers make decisions now; and I wanted to turn their insights into actionable strategies to you. Subscribe for the next free issue & share this with a friend (we wanna help more people!): www.honeybadgerseller.com

This is Part Two of a three-part series I call "up your sales speed-dating game." Gartner Research (my favorite sales research company) released a report showing how B2B buyers make decisions now; and I wanted to turn their insights into actionable strategies to you. Subscribe for the next free issue & share this with a friend (we wanna help more people!): www.honeybadgerseller.com

This is Part One of a three-part series I call "up your sales speed-dating game." Gartner Research (my favorite sales research company) released a report showing how B2B buyers make decisions now; and I wanted to turn their insights into actionable strategies to you. Subscribe for the next free issue & share this with a friend (we wanna help more people!): www.honeybadgerseller.com

Before reading on, you may want to check the privacy status of your Spotify playlist. On today’s episode of Uncooked, I’m continuing my conversation with Ben Zeidler as we discuss the problem with “happy washing” emotions in today’s marketing and the revelation  Nonfiction discovered while researching how American’s experience music. In this episode Ben dives into the idea of “emotional realism,” how consumers are leaning into their emotions, and how brands can be brave and tap into those feelings. I’m also sharing my own thoughts on the value of research and how small businesses can take advantage of resources like consultants and research companies to make a bigger impact in their marketing efforts. Before co-founding Nonfiction Research, Ben Zeidler was Global Head of CPG Research at L2 (acquired by Gartner Research) where he worked directly with some of the world’s largest consumer brands, including P&G, Unilever, and Nestle. Prior to L2, he worked at Tenthwave, where he established its first-ever research & analytics practice. Ben is on the advisory board at Harvard Business Review and is routinely quoted/featured in industry news. He's a graduate of Georgetown University.   Learn more about Nonfiction Research here: nonfiction.co   What burning questions do you have about branding and the marketing industry? Leave a review with your question and I’ll pose it to our community. If you’d like to learn more about how I help brands needing a strategic unlock go to www.brandcrudo.com. See omnystudio.com/listener for privacy information.

Do you like to bend research to your will? Or  are you willing to see where the data takes you? On today’s episode of Uncooked, Ben Zeidler shares why his company is dedicated to revealing a deeper human truth and why they are looking to “gleefully violate the norms of traditional research.” In this  episode we dive into the revelations that can only come from conversations with consumers,  and asking new questions along the way. We’re also challenging marketers to see the correlation between strategic planning and bank robbing, and the powerful influence that one human experience can have on another person. Before co-founding Nonfiction Research, Ben Zeidler was Global Head of CPG Research at L2 (acquired by Gartner Research) where he worked directly with some of the world’s largest consumer brands, including P&G, Unilever, and Nestle. Prior to L2, he worked at Tenthwave, where he established its first-ever research & analytics practice. Ben is on the advisory board at Harvard Business Review and is routinely quoted/featured in industry news. He's a graduate of Georgetown University.   Learn more about Nonfiction Research here: nonfiction.co   What burning questions do you have about branding and the marketing industry? Leave a review with your question and I’ll pose it to our community. If you’d like to learn more about how I help brands needing a strategic unlock go to www.brandcrudo.com. See omnystudio.com/listener for privacy information.

Welcome to the PMO Strategies Podcast + Blog, where PMO leaders become IMPACT Drivers! .fusion-body .fusion-builder-column-0{width:100% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;} PMI Talent Triangle: Strategic and Business Management .fusion-body .fusion-builder-column-1{width:100% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-1 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-1{width:100% !important;order : 0;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-1{width:100% !important;order : 0;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}.fusion-body .fusion-flex-container.fusion-builder-row-2{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}In this episode, you will learn that for any PMO to gain prominence and become a true partner to the business, it must focus on the most impactful discipline: resource management. Many PMOs fail to provide lasting value and become antithetical to strategy execution.   For a PMO looking to drive lasting strategic impact, resource management represents the surest path. I'm joined by Sean Pales who is the founder and ProSymmetry and Tempus Resource.  Recognized by Gartner Research and deployed globally and across the Global Fortune 1,000. PMOs are under constant pressure to deliver and you will learn why investing more aggressively in resource management will be beneficial.  If your organization is looking to address resource management, you'll learn where to start.  Additionally, if a PMO already has a PPM system in place, you will learn how to identify the resource management deficiences.      Resource Forecasting Capacity Planning.  Purpose Built.    “ProSymmetry provides a resource management solution accessible to the masses.” -Gartner, “Cool Vendors in Project Portfolio Management” .fusion-button.button-1 {border-radius:2px;}LEARN MORE       Thanks for taking the time to check out the podcast! I welcome your feedback and insights!  I’d love to know what you think and if you love it, please leave a rating and review in your favorite podcast player. Please leave a comment below to share your thoughts. See you online! Warmly,       .fusion-button.button-2 {border-radius:2px;}GET NOTIFIED ABOUT NEW EPISODES  .fusion-button.button-3 {border-radius:2px;}TELL US WHAT YOU WANT TO LEARN  .fusion-button.button-4 {border-radius:2px;}PDU REPORTING INSTRUCTIONS   .fusion-body .fusion-builder-column-2{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-2 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {...

Austin Walker is a business development group manager at Avanade consulting firm a birth child of Accenture and Microsoft. Previously, he worked in sales at Gartner Research and Advisory Firm. Also, Austin is a co-host for a podcast called Purpenthicity, to support people in living with purpose and authenticity. Along with starting his coaching practice RAW coaching. In this episode, we cover 1) Austin's career journey and how the feeling of misalignment lead him to go on a path of self-discovery 2) Starting his podcast & coaching business 3) Personal growth principles that are important for Austin: Namely, having mentors, seeking help when needed and being vulnerable 4) Why the Black Lives Matter movement is important for us all to understand and get behind.

Danilo Capric is a Named Account Executive at New Relic, a cloud-based software company. Previously, Danilo worked at Gartner Research & Advisory for 5yrs. He currently holds a Masters in Organizational Psychology and working towards his MBA at LSU Shreveport. In this episode, we explore how personal tragedy in Danilo's life was the genesis for personal growth, how he applies positive psychology in difficult situations and communication + self-reflection being the key expanders in his life.

Tim Wallace is a Strategic Advisor to iPipeline and has over 30 years of experience in the software, service, and consulting industry. In 2008, Tim joined iPipeline as CEO with the mission of scaling the company and solidifying iPipeline as an industry leader and innovator. Under his successful leadership, the company grew to be the largest provider of SaaS to the Life and Annuity industry and was acquired by Roper Technologies in 2019. With this change in ownership, Tim pivoted into a Strategic Advisor role, guiding the company in future mergers and acquisitions to continue expanding iPipeline’s market share and influence on the Insurance and Financial Services industry. Tim previously served as President and COO of MEDecision Inc., a public software company. Prior to MEDecision, Tim was the CEO and Chairman of FullTilt Solutions, Inc. FullTilt a was recognized by Forrester and Gartner Research as the leading enterprise product information management software in the marketplace. Mr. Wallace is a winner of the 2011 Ernst & Young Technology CEO of the Year, the 2013 PACT Enterprise Award for Technology CEO of the Year, and the 2014 Red Herring Top 100 Award. Prior to joining FullTilt in 2000, Tim served as CEO of systems integrator XeroxConnect, and as the President and CEO for XLConnect Solutions, Inc., where he was also one of the founders of the company. Tim and other members of the management team took the company public in October of 1996. Xerox acquired XLConnect in June of 1998 for approximately $420 million. Tim was formerly a partner in The Waldec Group, a system integration company that was twice on the Inc. 500 list. He previously spent eleven years with Arthur Andersen & Company, where he was Managing Director of the Business Consulting Practice. Tim received a Master of Business Administration from Miami University and a Bachelor of Science Degree from Indiana University of Pennsylvania. He is a member of the American Institute of Certified Public Accountants and has served on the following boards: AccuWeather, BizEquity, FullTilt Solutions, Knova, MEDecision, Migo Software, NitroSecurites, Point.io, Serviceware, Snickelways, and XLConnect.

Description Picture this: it’s the middle of the night and you are thinking about how to make tomorrow’s lesson more engaging.  You turn to the internet and search through endless lesson ideas and you find that perfect gem, that perfect idea. All you need to do is download  a new application that can be downloaded from the internet or the App store. You download it and start using it with your kids. Kids have to go in and create an account.  It took two minutes because they used their Google or Office365 authentication credentials and they are off and running. Awesome, right? Well … today’s episode is all about all those little apps, software downloads and hardware that make your IT department’s blood pressure rise.  It is called Shadow IT. Lessons Learned Dennis - I will make the world’s worst Secret Santa Daniel - VLC for Mobile is awesome - Share video files over IP address and create playlists. Chris - Recording feedback is faster than writing feedback, and the kids actually listen! Fun Fact A standard “trick” used by telephone tech support people in the 1990’s was to tell you to defrag your hard drive.  This gave them up to an hour of time to stall until they could come up with an actual solution to your problem. Notes & Links Shadow IT is the term for hardware, software and applications acquired by an organization’s users without going through the IT department.   Gartner Research says 40% of all IT spending at a company occurs outside the IT department. Make Sure to Vet Educational Apps Teachers don’t think they can get the apps they need through official channels in a timely manner. Strategy: districts can perform their own vetting of in-demand applications. This can be as simple as ensuring the apps come from a reputable source and offer reasonable security and privacy protections for user data. Educate Users on Shadow IT Risks An attacker could create a fake application or add hidden, malicious functionality to a good application. When users install the app, they inadvertently install malware on their device. Now the attacker has full access to the users’ data and devices, and can use that access to attack and compromise other district systems. It’s hard to get buy-in on security and privacy risks There’s no way the district can be responsible for supporting every product and service people find on their own, Enforce Network Access Restrictions One option is to configure network security technologies to prevent the use of selected shadow IT cloud-based services. Solution: It’s also possible to restrict local apps on devices issued by the school district. For example, mobile devices can be set up to download software only from app stores the district has approved. Use Security Controls to Monitor for Threats Monitor web traffic, email and other forms of communication to stop users from accessing malicious websites, domains and other internet-based resources. Implications Besides security risks, some of the implications of Shadow IT are: Wasted time Shadow IT adds hidden costs to organizations, consisting largely of non-IT workers in finance, marketing, HR, etc, who spend a significant amount of time discussing and re-checking the validity of certain data, setting up and managing systems and software without experience. Inconsistent business logic If a ‘shadow IT’ spreadsheet application encapsulates its own definitions and calculations, it is likely that over time inconsistencies will arise from the accumulation of small differences from one version to another and from one group to another, as spreadsheets are often copied and modified. In addition, many errors that occur from either lack of understanding of the concepts or incorrect use of the spreadsheet frequently go undetected due to a lack of rigorous testing and version control. Inconsistent approach Even when the definitions and formulas are correct, the methodology for doing analysis can be distorted by the arrangement and flow of linked spreadsheets, or the process itself can be wrong. Wasted investment Shadow IT applications sometimes prevent full Return on investment (ROI) from investments in systems that are designed to perform the functions now replaced by Shadow IT. This is often seen in Data warehousing (DW) and Business informatics (BI) projects, which are initiated with good intentions, where the broader and consistent usage of DW and BI in the organization never really starts off. This can also be caused by management failure to anticipate deployment, licensing and system capacity costs when attempting to deliver DW & BI solutions. Adopting an internal cost model that forces potential new users of the DW/BI system to choose cheaper (shadow) alternatives, also plays a part in preventing successful enterprise implementation. Inefficiencies Shadow IT can be a barrier to innovation by blocking the establishment of more efficient work processes. Additional performance bottlenecks and new single points of failure may be introduced when Shadow IT systems layer on top of existing systems. Data might be exported from a shared system to a spreadsheet to perform the critical tasks or analysis. Higher risk of data loss or leaks Shadow IT data backup procedures may not be provided or audited. Personnel and contractors in Shadow IT operations may not be put through normal education, procedures or vetting processes. Originators of Shadow IT systems may leave the organization often leaving with proprietary data or leaving behind complicated systems the remainder of staff cannot manage. Barrier to enhancement Shadow IT can act as a brake on the adoption of new technology. Because IT artifacts, e.g., spreadsheets, are deployed to fill critical needs, they must be replaced carefully. But lacking adequate documentation, controls and standards, that process is slow and error-prone. Organizational dysfunction Shadow IT creates a dysfunctional environment leading to animosity between IT and non-IT related groups within an organization. Improper motivations behind Shadow IT efforts such as seeking job-security (i.e., "Bob is the only person with this data," or "What will happen if he leaves?"), data hoarding, self-promotion, favor trading, etc. can lead to significant management issues. A 2015 survey of over 400 global CIOs showed 90% of CIOs worldwide find themselves by-passed by line of business at least sometimes. One third (31%) of CIOs globally are routinely side-lined when it comes to making IT purchasing decisions. Effect on IT Departments According to Gartner, by 2015, 35 percent of enterprise IT expenditures for most organizations will be managed outside the IT department's budget. Examples: Examples of these unofficial data flows include USB flash drives or other portable data storage devices, MSN Messenger or other online messaging software, Gmail or other online e-mail services, Google Docs or other online document sharing and Skype or other online VOIP software—and other less straightforward products: self-developed Access databases and self-developed Excel spreadsheets and macros. Security risks arise when data or applications move outside protected systems, networks, physical location, or security domains. A 2012 French survey [5] of 129 IT managers revealed some examples of shadow IT : Excel macro 19% software 17% cloud solutions 16% ERP 12% BI systems 9% Websites 8% hardware 6% VoIP 5% shadow IT support 5% shadow IT project 3% BYOD 3%. Another form of shadow IT comes by way of OAuth connected applications, where a user authorizes access to a third-party application via a sanctioned application. For example, the user can use their Facebook credentials to log into Spotify or another 3rd party application via their corporate cloud app (Google G Suite or Microsoft Office 365). With this access, the 3rd party app may have excessive access to the sanctioned app, thereby introducing up unintended risk. Resource: 4 Tips for Controlling Shadow IT 2016 Shadow Data Report   Android Warning: Devious Malware Found Inside 34 Apps Already Installed By 100M+ Users

Lauren Maffeo studies the emerging threats of artificial intelligence in her work as an analyst for GetApp, a software reviews site under Gartner Research that uses proprietary data to help match software buyers with the best tools for their businesses. In these two episodes of The New Stack Makers, Maffeo provides her perspective on artificial intelligence, its power and the threats it poses when unchecked. The top performing companies in the financial markets are using technologies based upon artificial intelligence. These technologies are powerful but can at times prove to pose indirect biases. That can lead to a bank loan getting denied, a passport not issued, a payment getting stopped and a black person getting a longer prison sentence due to the color of their skin.

The threads and threats that come with computer intelligence were apparent to Pamela McCorduck in 1960 as a graduate student in English Literature. Those same threads and threats are apparent today in the biases that can come with black box algorithms and indirect biases that Lauren Maffeo studies in her work as an analyst for GetApp, a software reviews site under Gartner Research that uses proprietary data to help match software buyers with the best tools for their businesses. In these two episodes of The New Stack Makers, McCorduck and Maffeo each provide their perspectives on artificial intelligence, its power and the threats it poses when unchecked.

A new report published by Gartner Research says third-party hardware maintenance providers are coming into their own as large companies are moving away from OEMs for all their service needs and implementing hybrid maintenance solutions for their businesses. That's great news for companies like Reliant Technology], who have built a trusted reputation for guiding its clients to solutions that save money, are better customized, and more reactive to mission-critical situations. Host Shelby Skrhak discusses the Gartner report with Reliant's Thomas Hodgson, senior account executive, on this episode of the MarketScale Software & Technology Podcast. "People come to Reliant because they're getting pigeonholed by the manufacturer, thinking that forklifting their current solution is the route they have to go," Hodgson said. Implementing a brand new system is a big hurdle -- both in terms of cost and knowledge-base -- for small and mid-size companies who use older, sometimes proprietary network systems. So when an OEM stops supporting older versions, companies feel they have no choice but to upgrade. But buying up to the "Cadillac of systems" isn't always the best solution, Hodgson said. "In reality, companies can get the same level of service at a fraction of the cost by keeping their legacy hardware," he said.

This week Nicole Scott from Mobile Geeks shares everything you need to know about the driverless future. Also, we talk to Brian Burke from Gartner Research about the top 10 tech trends to expect in 2019. Plus, we examine an app that would better manage your Christmas lights and more hi-tech gift ideas. In Socially Speaking, we talk about our two favorite things: Starbucks and UberEats (and their new partnership).

The great people at Gartner Research put out an article earlier this year which projected IT spending on Cloud services to eclipse $1.3T by the year 2024. Jack discusses solid planning, which is the common theme among all his interviewees, and the reason behind the need for a on-demand, pay-as-you-go pricing model for the cloud.

In this episode, Dr. Steve talks with award-winning CRM platform Founder and CEO Brad Bostic of HC1.com The HC1 platform has been adopted across more than 1,200 leading lab, post acute care, and health systems. The company has received accolades from Gartner Research, was named "Best Healthcare CRM"​ by Frost & Sullivan, and is the top rated solution in the KLAS Healthcare CRM report. In this episode, Dr. Steve and Brad Bostic go deep into the following areas: Overview of HC1 and the wide client areas it adds value into A unique solution for the opioid epidemic Machine learning and unique technology for private and public health use Growing referrals and patient acquisition in post-acute facilities and health systems Working in with Uber Health and platform partners Waging a win-able war on prescription drug addiction

Big Data Automation According to Gartner Research, only 15% of big data projects ever make it to production. Most projects never make it out of the prototyping phase because big data, both on premise and in the cloud, is pretty complicated. But some companies have used automation to break through the complexity, achieving extraordinary results. This webinar will introduce you to Infoworks, a software company that automates both the creation and operation of big data workflows from source to consumption, helping Fortune 500 customers implement to production in days, using 5x fewer people.

Learn how boost customer revenue via cross-selling and organic account growth in this in-depth interview with Brent Adamson, co-author of Challenger Sale The post Gartner Research: Boost Your Growth From Existing Customers appeared first on B2B Lead Blog.

KnowBe4 (https://www.knowbe4.com/) . Previously, Perry led security awareness, security culture management, and anti-phishing behavior management research at Gartner Research (http://www.gartner.com/technology/home.jsp) , in addition to covering areas of IAM strategy, CISO Program Management mentoring, and Technology Service Provider success strategies. With a long career as a security professional and researcher, Perry has broad experience in North America and Europe, providing security consulting and advisory services for many of the best-known global brands. His passion is helping people make better security decisions by applying strategic behavior and culture management practices to the intersection of technology and humanity. Perry holds a Master of Science in Information Assurance (MSIA) from Norwich University in Vermont and is a Certified Chief Information Security Officer (C|CISO). In this episode we discuss his focus on the human side of information security, building a security culture, working with famous hacker Kevin Mitnick, rewarding users for reporting, changing user's behavior, how CISO's can effect change and evaluate products, and so much more. Where you can find Perry: LinkedIn (https://www.linkedin.com/in/perrycarpenter/) Twitter (https://twitter.com/perrycarpenter) The Mind Spy Guy  (http://themindspyguy.com/)

IT Best Practices: Internet of Things (IoT) solution providers will see enormous opportunities for enterprise IoT solutions in the coming years. By 2020, 25 billion enterprise-owned Internet-connected things across the globe stand to generate up to USD 2 trillion in economic benefit according to Gartner Research. But these are not consumer devices, such as smartphones […]

With RSA around the corner and more security vendors than you can count, if you are a new CISO at the conference what should your game plan be? As you’ll hear in this podcast, the sheer number of interesting technologies at RSA can potentially overwhelm new CISOs. David Cass, Global CISO IBM Cloud and SaaS, and Dr. Anton Chuvakin, research VP at Gartner’s Technical Professionals (GTP) Security and Risk Management Strategies team and a speaker at the RSA conference leading sessions on threat intelligence, discuss how RSA is a great place to talk to the vendors and their top product executives and see solutions up close. They also stress that people and process gaps and not a “particular box” are what needs to be addressed first. Chuvakin first addresses today’s malware, box fatigue, and critical challenges and ways to think about threat vectors in 2017.

What specific things should companies look at when it comes to security monitoring in 2017? As you’ll hear in this podcast, a lot of the security problems facing organizations from the late 1990s and early 2000s have yet to be solved. David Cass, Global CISO IBM Cloud and SaaS, and Dr. Anton Chuvakin, research VP at Gartner’s Technical Professionals (GTP) Security and Risk Management Strategies team, discuss how security executives are still operationally challenged. Chuvakin discusses how the technology landscape is changing but a lot of the challenges with the people themselves actually haven’t changed and the “old problems” haven’t been solved. In this podcast, he talks to Cass about the essential things organizations should be looking at, including newer technology like User Behavior Analytics (UBA) as well as Data Loss Prevention (DLP) solutions.

Gartner Research predicts that by 2020 75% of business will be a digital business or preparing to become one. Digital Transformation is the number one priority for many CEOs and I think it is crucial that HR and Recruiting positions themselves to be key drivers in this business revolution. The companies who can attract and retain the right talent at the right time in the right way are going to be the ones who win the raceGovernments tend to have terrible track records when it comes to technology and the UK government is no exception. However in recent years The Government Digital Service has managed to break the mould and make some fantastic progress with the digital transformation of many core UK Government services. My guest this week is Zeshaan Shamsi who is now Head of Talent Acquisition at background check company Onfido. Previous to this he was Head of Recruitment for the Government Digital Service and his experience there is the main focus of our conversation.In the interview we discuss:    •    The background to the Government Digital Service, how it came about and what it is tasked with doing    •    The benefits of challenging the status quo and questioning everything especially entrenched recruiting processes    •    Honest open communication and why it is so important in driving change    •    The importance of data driven approaches to recruitment    •    Cool tools and silver bulletsZeshaan also tells us why he can’t predict the future and shares his frank opinions on “celebrity” recruitment gurus!Subscribe to this podcast in iTunes

Special Episode - Tiffany Bova is a VP and Distinguished Analyst with Gartner Research and an expert at high-tech sales. She was the recipient of Gartner's Thought Leadership Award for her work on the Future of IT Sales. She was named one of the Most Powerful & Influential Women in California by the National Diversity Council and a Top 50 Sales and Marketing Influencer by Top Sales World Magazine. You can find her work in Forbes and the Harvard Business Review. Stay tuned after the interview for five action items to take advantage of the ideas and advice in this interview, and hear some bonus comments from Tiffani. Host, Kevin Craine   @Everyday_MBA

As smart phones get smarter and more powerful, more and more people are relying on them to get through the day…in much the same way they have relied on the car. But now the trick is to integrate both. On Autoline This Week John McElroy explores what manufacturers are doing with today’s electronics both in and outside their cars and how they are coming together. Joining him on the panel are Danny Shapiro, from west coast-based chipmaker NVIDIA, the head of Chrysler’s Uconnect Systems, Marios Zenios and Thilo Koslowski, an electronics analyst from Gartner Research.

As smart phones get smarter and more powerful, more and more people are relying on them to get through the day…in much the same way they have relied on the car. But now the trick is to integrate both. On Autoline This Week John McElroy explores what manufacturers are doing with today’s electronics both in and outside their cars and how they are coming together. Joining him on the panel are Danny Shapiro, from west coast-based chipmaker NVIDIA, the head of Chrysler’s Uconnect Systems, Marios Zenios and Thilo Koslowski, an electronics analyst from Gartner Research.

As smart phones get smarter and more powerful, more and more people are relying on them to get through the day…in much the same way they have relied on the car. But now the trick is to integrate both. On Autoline This Week John McElroy explores what manufacturers are doing with today’s electronics both in and outside their cars and how they are coming together. Joining him on the panel are Danny Shapiro, from west coast-based chipmaker NVIDIA, the head of Chrysler’s Uconnect Systems, Marios Zenios and Thilo Koslowski, an electronics analyst from Gartner Research.

Timothy R. Clark is founder and chairman of TRClark LLC, a consulting organization that provides advisory services in leadership development, large-scale change and transformation, and employee engagement. He also writes the syndicated column “On Leadership” for the Deseret News, and is a powerful and highly acclaimed keynote speaker and executive coach. Dr. Clark ranks as a world authority in the areas of executive development, organizational change, and employee engagement. He is the author of Epic Change: How to Lead Change in the Global age (John Wiley/Jossey-Bass), which CEO Refresher named the best management book on change in 2008. Stephen R. Covey calls Epic Change “absolutely brilliant material,” and Dave Ulrich of the University of Michigan calls it a “neo-classic.” Dr. Clark is also the author of The Leadership Test: Will You Pass? (Oxonian Press 2009), which Christopher Germann at Gartner Research calls “Simple, elegant, and profound.” His new book, The Employee Engagement Mindset was recently released world-wide by McGraw-Hill. Dr. Clark is a highly sought-after advisor to CEOs and other senior leaders.

Misiek Piskorski and Anthony J. Bradley, of Harvard Business School and Gartner Research, respectively.

Jan-Martin Lowendahl, Ph.D (Chemistry) is a research director in Gartner Research and his FOTE11 talk takes the vantage point of the CIO who is expected to navigate the tsunami of technology and deliver learning capabilities. He takes a dive into some ...

In the last year, there have been 45 security incidents compromising the personal information of 9.3 million individuals. What can we do given our current situation? How are we going to successfully secure personal information moving forward? This panel will discuss the future of personal information and its implications on privacy. Joseph Ansanelli is CEO of Vontu, a software company focused on the insider threat. Joseph has spoken to Congress twice in the past twelve months as an advocate of privacy and consumer data standards. Mr. Ansanelli has successfully co-founded and led two other companies and has an extensive track record of developing innovative solutions into successful companies. His first venture, Trio Development's Claris Organizer, was ultimately acquired by Palm, Inc. Mr. Ansanelli holds four patents and received a B.S. in Applied Economics from the Wharton School at the University of Pennsylvania Rich Baich, CISSP, CISM, Chief Information Security Officer, ChoicePoint. Mr. Baich has been working in the Information Security Business for over 10 years and has extensive experience working with government and commercial executives providing risk management and consultative council while developing, improving and implementing security architecture, solutions and policies. He has held security leadership positions as the Cryptolog Officer for the National Security Agency (NSA), Sr. Director Professional Services at Network Associates (now McAfee) and after 9/11 as the Special Assistant to the Deputy Director for the National Infrastructure Protection Center (NIPC) at the Federal Bureau of Investigation (FBI). Rich is the author of a security executive leadership guidebook, Winning as a CISO. The book is the first-of-its-kind to detail and provide the roadmap to transform security executives from a technical and subject matter expert to a comprehensive well-rounded business executive. He holds a BS from United States Naval Academy, MBA / MSM from University of Maryland University College, and has been awarded the National Security Telecommunications and Information Systems Security (NSTISSI) 4011 Certification and the NSA sponsored Information Systems Security (INFOSEC) Assessment Methodology (IAM) Certification. Adam Shostack is a privacy and security consultant and startup veteran. Adam worked at Zero-Knowledge building and running the Evil Genius group of advanced technology experts, building prototypes and doing research into future privacy technologies, including privacy enhancing networks, credentials, and electronic cash. He has published papers on the security, privacy, as well as economics, copyright and trust. Shostack sits on the Advisory Board of the Common Vulnerabilities and Exposures initiative, the Technical Advisory Board of Counterpane Internet Security, Inc and others. Adam is now an independent consultant. Paul Proctor is a vice president in the security and risk practice of Gartner Research. His coverage includes Legal and Regulatory Compliance, Event Log Management, Security Monitoring (Host/Network IDS/IPS), Security Process Maturity Risk Management Programs, Forensics and Data Classification. Mr. Proctor has been involved in information security since 1985. He was founder and CTO of two security technology companies and developed both first- and second-generation, host-based intrusion-detection technologies. Mr. Proctor is a recognized expert in the field of information security and associated regulatory compliance issues surrounding the Health Insurance Portability and Accountability Act (HIPAA), Sarbanes-Oxley, and the Gramm-Leach-Bliley Act (GLBA). He has authored two Prentice Hall books and many white papers and articles. Mr. Proctor is an accomplished public speaker and was recognized for his expertise by being appointed to the original Telecommunications Infrastructure Protection working group used by Congress to understand critical infrastructure protection issues prior to the terrorist attack of Sept. 11. Previously, he worked for SAIC, Centrax, CyberSafe, Network Flight Recorder and Practical Security.

In the last year, there have been 45 security incidents compromising the personal information of 9.3 million individuals. What can we do given our current situation? How are we going to successfully secure personal information moving forward? This panel will discuss the future of personal information and its implications on privacy. Joseph Ansanelli is CEO of Vontu, a software company focused on the insider threat. Joseph has spoken to Congress twice in the past twelve months as an advocate of privacy and consumer data standards. Mr. Ansanelli has successfully co-founded and led two other companies and has an extensive track record of developing innovative solutions into successful companies. His first venture, Trio Development's Claris Organizer, was ultimately acquired by Palm, Inc. Mr. Ansanelli holds four patents and received a B.S. in Applied Economics from the Wharton School at the University of Pennsylvania Rich Baich, CISSP, CISM, Chief Information Security Officer, ChoicePoint. Mr. Baich has been working in the Information Security Business for over 10 years and has extensive experience working with government and commercial executives providing risk management and consultative council while developing, improving and implementing security architecture, solutions and policies. He has held security leadership positions as the Cryptolog Officer for the National Security Agency (NSA), Sr. Director Professional Services at Network Associates (now McAfee) and after 9/11 as the Special Assistant to the Deputy Director for the National Infrastructure Protection Center (NIPC) at the Federal Bureau of Investigation (FBI). Rich is the author of a security executive leadership guidebook, Winning as a CISO. The book is the first-of-its-kind to detail and provide the roadmap to transform security executives from a technical and subject matter expert to a comprehensive well-rounded business executive. He holds a BS from United States Naval Academy, MBA / MSM from University of Maryland University College, and has been awarded the National Security Telecommunications and Information Systems Security (NSTISSI) 4011 Certification and the NSA sponsored Information Systems Security (INFOSEC) Assessment Methodology (IAM) Certification. Adam Shostack is a privacy and security consultant and startup veteran. Adam worked at Zero-Knowledge building and running the Evil Genius group of advanced technology experts, building prototypes and doing research into future privacy technologies, including privacy enhancing networks, credentials, and electronic cash. He has published papers on the security, privacy, as well as economics, copyright and trust. Shostack sits on the Advisory Board of the Common Vulnerabilities and Exposures initiative, the Technical Advisory Board of Counterpane Internet Security, Inc and others. Adam is now an independent consultant. Paul Proctor is a vice president in the security and risk practice of Gartner Research. His coverage includes Legal and Regulatory Compliance, Event Log Management, Security Monitoring (Host/Network IDS/IPS), Security Process Maturity Risk Management Programs, Forensics and Data Classification. Mr. Proctor has been involved in information security since 1985. He was founder and CTO of two security technology companies and developed both first- and second-generation, host-based intrusion-detection technologies. Mr. Proctor is a recognized expert in the field of information security and associated regulatory compliance issues surrounding the Health Insurance Portability and Accountability Act (HIPAA), Sarbanes-Oxley, and the Gramm-Leach-Bliley Act (GLBA). He has authored two Prentice Hall books and many white papers and articles. Mr. Proctor is an accomplished public speaker and was recognized for his expertise by being appointed to the original Telecommunications Infrastructure Protection working group used by Congress to understand critical infrastructure protection issues prior to the terrorist attack of Sept. 11. Previously, he worked for SAIC, Centrax, CyberSafe, Network Flight Recorder and Practical Security.