Podcasts about frost sullivan

Sub-Saharan Africa has roughly 144 mobile money operators. This indicative of the relationship between technology and the continent's unbanked population. Business Day TV explored the relationship in greater detail with Sisonke Mgwebi, Consultant at Frost & Sullivan with specific focus on earned wage access.

Our guest on this episode, recorded live at the Coffee Association of Canada's annual conference in Toronto, is Rick Brown, President of Foodservice at Circana, Canada.We start with news of worsening food insecurity in Canada, as reported by Statistics Canada in their recent report. Next, we take a virtual tour inside Metro's new high-tech billion-dollar distribution centre in Quebec before Sylvain's in-person visit later this year. We also discuss Metro's recent financial results where, despite labour issues, they report an increase in food same-store sales. Loblaw then takes the spotlight, focusing on its growth in same-store grocery sales and a remarkable 13% surge in e-commerce sales. We then celebrate Loblaw's new small supplier program and its potential positive impact on the industry, and then discuss their position on the Code of Conduct.   We also explore possible changes to Ontario beer retailing.About RickRick leads Circana's Canadian Foodservice, Fashion and Prestige Beauty commercial businesses. With a Ph.D. in Social Psychology from the University of Toronto and rigorous training in attitude measurement, statistics and research design, Rick offers Circana's clients customized solutions to help drive business strategies, identify new opportunities, and help better understand consumer behavior. Prior to joining Circana (formerly The NPD Group), Rick worked at the business consulting firm Frost & Sullivan and at the University of Florida on their Attitudes and Persuasion research team. Rick has over 20 years of market research experience, is a published author and a dynamic public speaker who works closely with the major Canadian Foodservice, Fashion and Beauty operators, manufacturers, retailers.About UsDr. Sylvain Charlebois is a Professor in food distribution and policy in the Faculties of Management and Agriculture at Dalhousie University in Halifax. He is also the Senior Director of the Agri-food Analytics Lab, also located at Dalhousie University. Before joining Dalhousie, he was affiliated with the University of Guelph's Arrell Food Institute, which he co-founded. Known as “The Food Professor”, his current research interest lies in the broad area of food distribution, security and safety. Google Scholar ranks him as one of the world's most cited scholars in food supply chain management, food value chains and traceability.He has authored five books on global food systems, his most recent one published in 2017 by Wiley-Blackwell entitled “Food Safety, Risk Intelligence and Benchmarking”. He has also published over 500 peer-reviewed journal articles in several academic publications. Furthermore, his research has been featured in several newspapers and media groups, including The Lancet, The Economist, the New York Times, the Boston Globe, the Wall Street Journal, Washington Post, BBC, NBC, ABC, Fox News, Foreign Affairs, the Globe & Mail, the National Post and the Toronto Star.Dr. Charlebois sits on a few company boards, and supports many organizations as a special advisor, including some publicly traded companies. Charlebois is also a member of the Scientific Council of the Business Scientific Institute, based in Luxemburg. Dr. Charlebois is a member of the Global Food Traceability Centre's Advisory Board based in Washington DC, and a member of the National Scientific Committee of the Canadian Food Inspection Agency (CFIA) in Ottawa.About MichaelMichael is the Founder & President of M.E. LeBlanc & Company Inc. and a Senior Advisor to Retail Council of Canada and the Bank of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Today's Shopping Choice and Pandora Jewellery.   Michael has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated worldwide in thought leadership panels. ReThink Retail has added Michael to their prestigious Top Global Retail Influencers list for 2023 for the third year in a row.Michael is also the president of Maven Media, producing a network of leading trade podcasts, including Remarkable Retail , with best-selling author Steve Dennis, now ranked one of the top retail podcasts in the world. Based in San Francisco, Global eCommerce Leaders podcast explores global cross-border issues and opportunities for eCommerce brands and retailers. Last but not least, Michael is the producer and host of the "Last Request Barbeque" channel on YouTube, where he cooks meals to die for - and collaborates with top brands as a food and product influencer across North America

South Africa has long been punted as the gateway to Africa. Business Day TV explored this in detail with Frost & Sullivan consultant, Yaa Ngonyama and looked specifically at how the country's inclusion in the BRICS grouping as well as the advent of the African Continental Free Trade Act (AfCFTA) can help support this position.

According to Frost & Sullivan, international maritime trade totalled just over $3 billion last year and is projected to hit $5.4 trillion in 2026. In order for Africa to benefit from this forecasted upside in the global maritime sector, Nomvo Kasolo from Frost & Sullivan says it's important to tap into the continent's transshipment hubs' potential. She joined Business Day with more insight.

“Airports are making changes in their operation plans and strategies to adapt and inculcate the learnings of the last two years.” The airport sector continues to undergo a transformation as traffic flows recover, intelligent technology adoption accelerates and consumer expectations shift. This week, Gary and Hannah welcome KL-based Shantanu Gangakhedkar, Senior Consultant for Aerospace & Defence with Frost & Sullivan. Shantanu has authored a new White Paper entitled "Future of Airports and Growth Opportunities: Sustainability & Digitization". In a broad-ranging chat, we discuss the air travel recovery in South East Asia and Asia Pacific in the first half of 2023, and the outlook for the rest of the year. We go behind the scenes at the region's airports to discuss the developing trends in F&B (including in-airport food deliveries), duty free retail, biometric applications and baggage handling technology. Shantanu also covers the steps airport operators are taking to achieve net-zero targets. Plus, we assess the outlook for smaller and regional airports in this unfolding new era in travel.

he African last-mile delivery market was valued at $1.14-billion in 2021. By 2030 this is expected to reach $2.35-billion, expanding at an annual compound growth rate of 8.45% between 2022 and 2030, says Frost & Sullivan consultant Nomvo Kasolo. For Africa, home to 1.3-billion people and growing to 2-billion by 2050, the last-mile delivery market presents significant opportunities going into the future. African cities are seeing extraordinary growth, with more than 60% of Africans expected to live in cities by 2030, notes Kasolo. “With this comes higher demands for efficient supply chains into growing urban areas and the remaining rural space, in order to avoid expansion of the rural-urban divide.” In 2021 alone, 21 transport startups were established in Africa, addressing issues as such as digitisation and last-mile delivery solutions. Kasolo says the last-mile sector can be segmented into categories by product, industry, sales channel, delivery type, service speed and geography. “Based on current trends, players with the fastest turnaround times across all categories will enjoy the largest growth. “The waiting time for consumers has been cut from the previous five to six days, to one-day or same-day delivery.” Kasolo says this shift has created many opportunities to establish efficient sales channels. Digital communication platforms that allow for easy returns, exchanges, and increased connectedness between client and vendor are gaining ground, including the likes of Kobo360, WumDrop, Pargo and so forth. “Aside from newer entrants, larger industry giants are also creating innovative models to reduce shipping costs and ride this opportunity wave,” she notes. “Regional expansions of newer entrants and established players are happening in Egypt, South Africa, Nigeria, Ivory Coast, Tunisia, Ghana, Ethiopia, Zambia, Kenya, and other markets. “With most of the regions, the growth needs to be met by additional investments in key infrastructure (physical and digital) to ensure long-term solutions.” Overall, the high-potential areas in the next decade are expected to be through growth in business-to-customer models (by product type), e-commerce (by industry), distributor segment (by sales channel) and parcel services (by delivery type). In South Africa alone, the revenue generated by e-commerce is expected to reach $7.07-billion for 2022, growing to $14.9-billion in 2027, says Kasolo. The positive trend in Africa's last-mile story could, however, be cut short if challenges in supporting infrastructure and restraints like corruption are not addressed, she adds.

he African last-mile delivery market was valued at $1.14-billion in 2021. By 2030 this is expected to reach $2.35-billion, expanding at an annual compound growth rate of 8.45% between 2022 and 2030, says Frost & Sullivan consultant Nomvo Kasolo. For Africa, home to 1.3-billion people and growing to 2-billion by 2050, the last-mile delivery market presents significant opportunities going into the future. African cities are seeing extraordinary growth, with more than 60% of Africans expected to live in cities by 2030, notes Kasolo. “With this comes higher demands for efficient supply chains into growing urban areas and the remaining rural space, in order to avoid expansion of the rural-urban divide.” In 2021 alone, 21 transport startups were established in Africa, addressing issues as such as digitisation and last-mile delivery solutions. Kasolo says the last-mile sector can be segmented into categories by product, industry, sales channel, delivery type, service speed and geography. “Based on current trends, players with the fastest turnaround times across all categories will enjoy the largest growth. “The waiting time for consumers has been cut from the previous five to six days, to one-day or same-day delivery.” Kasolo says this shift has created many opportunities to establish efficient sales channels. Digital communication platforms that allow for easy returns, exchanges, and increased connectedness between client and vendor are gaining ground, including the likes of Kobo360, WumDrop, Pargo and so forth. “Aside from newer entrants, larger industry giants are also creating innovative models to reduce shipping costs and ride this opportunity wave,” she notes. “Regional expansions of newer entrants and established players are happening in Egypt, South Africa, Nigeria, Ivory Coast, Tunisia, Ghana, Ethiopia, Zambia, Kenya, and other markets. “With most of the regions, the growth needs to be met by additional investments in key infrastructure (physical and digital) to ensure long-term solutions.” Overall, the high-potential areas in the next decade are expected to be through growth in business-to-customer models (by product type), e-commerce (by industry), distributor segment (by sales channel) and parcel services (by delivery type). In South Africa alone, the revenue generated by e-commerce is expected to reach $7.07-billion for 2022, growing to $14.9-billion in 2027, says Kasolo. The positive trend in Africa's last-mile story could, however, be cut short if challenges in supporting infrastructure and restraints like corruption are not addressed, she adds.

Technology is transforming every sector of society and the economy. For example, think about how e-commerce has disrupted retail, artificial intelligence is changing healthcare, and autonomous vehicles will reshape transportation. In an increasingly digital world, technology companies are aggressively lobbying policymakers to advance their interests. This means that tech policy needs social innovation rather than just a new set of policies that favor the interests of a few well-connected tech titans. Unfortunately, many tech policy debates have been framed as if there are only two options: Either support the interests of big tech corporations or lose out on the economic benefits that come with technological innovation. But what if there's a third way? We need policies that encourage broad adoption of beneficial technologies without favoring one company over another or creating anti-competitive market conditions. In other words, we need social innovation in tech policy. Shahed Amanullah Website Twitter LinkedIn Shahed Amanullah serves as Global VP of Customer Experience at growth strategy consulting firm Frost & Sullivan. He is also Managing Director of Frost Capital, a ​Palo Alto-based private equity fund manager that acquired Affinis Labs, an award-winning social innovation firm he co-founded. Shahed also founded Zakatify, a social impact fintech startup, and Zabihah, the world's first global Halal restaurant guide.   Resources Home, Frost & Sullivan (2022), https://www.frost.com/ (last visited Oct 14, 2022).

Stephen Loynd is an old friend of CX Files. Both Mark and Peter have know him for many years. He is the founder of TrendzOwl, based in Arlington, VA, and is well known as a speaker and deep thinker on the future of CX. Before running his own advisory firm, Stephen was a senior analyst at Frost & Sullivan, focused on CX. Stephen was speaking about the future of customer channels at the recent CX Outsourcers event in Las Vegas and he touched on the development of the Metaverse so Mark called him for a deep dive into what it is and why it matters for companies planning a customer service strategy... https://www.trendzowl.com/ https://www.linkedin.com/in/stephenloynd/

The following article of the automotive industry is: “Auto Industry Feels the Wrath of The Russia-Ukraine War” by Lorena Isla, Director, Mobility Latin America at Frost & Sullivan

It is impossible to draw a direct comparison between South Africa and other countries that have adopted strategies to push the uptake of electric vehicles (EVs), warns Frost & Sullivan research director Craig Parker. He says that South Africa's economic structure and demographic profile are unique, with a significant disparity in wealth. “This will have direct implications on how government and the private sector can drive the uptake of EVs. It also means that strategies that have been implemented in developed economies may not be relevant in the South African context.” In Europe, incentivising EV uptake through city-level initiatives that directly impact the consumer has been successful ­­– for example, implementing an incentive or penalty that directly correlates to the number of kilometres driven in a specific city area, explains Parker. “These are usually the most effective as they hit the pocket of the consumer who drives the most, and there is a direct use-to-cost reward or penalty involved. “However, the South African conundrum comes into play as people from different economic classes share the same roads. “Imposing a blanket penalty on kilometres driven in, or to, a city centre [in a vehicle powered by an internal combustion engine] will have a significantly greater negative impact on the poor than those with higher income. “Also, the major difference between South Africa and other countries is that our ‘public' transport services are not entirely ‘public',” adds Parker. “It is dominated by the taxi industry, which is not governed by local city budgets. “This means that while public transport policy may shift to EV technology, moving the taxi industry to EVs will require substantial buy-in from the associations and this may not be feasible.” But how should South Africa then drive its EV initiatives – if any? “It will be important to focus on the logistics industry and public transport initiatives,” says Parker. “The last-mile delivery sector has significant potential for minimising carbon output and shifting to renewable EV solutions. “Similarly, cities can adapt their own public transport systems and convert them to EV fleets. “The shift from internal combustion engines (ICEs) to EVs in private transport and in the taxi industry would then be a natural process as EVs become more affordable and charging infrastructure more accessible.” Fuel and Renewable Tax National Treasury estimates that there will be a R90-billion yearly loss to the fiscus as fuel use and, therefore, government income from the fuel levy, finally disappears. In the run-up to that day, fuel tax revenue will systematically decrease because of a decline in demand, says Parker. During this period of limited demand, government may be able to take advantage of the fact that lower oil prices could allow them to increase the fuel levy. “This, however, is not a sustainable scenario. Another, more controversial scenario is that government may institute a renewable generation tax that will target solar and wind generation by private individuals to power their homes and vehicles to replace the fuel levy.” Many countries currently have renewable energy tax credits that incentivise the use of renewable energy, notes Parker. In South Africa this is also the case. Since January 1, 2016, an amendment to Section 12B of the Income Tax Act (Act 58 of 1996) allows for depreciation in the year of commissioning of the full (100%) cost of a grid-tied solar photovoltaic system of less than 1 MW that is used for electricity generation by a business for use in its operations. Current taxation related to renewables is mostly concerned with tax breaks and credits to drive installation. But, once renewable generation becomes the norm and carbon cannot be taxed effectively, it is very likely that renewable generation will be taxed, says Parker. “In terms of revenues associated with the fuel levy, such as for the Road Accident Fund, other alternatives, such as mandatory public ...

Robin Harrison is the Group Chief Marketing Officer at Webhelp. He is based in the UK. Robin has some strong views on the post-pandemic return to normal. Both employees and customers have changed, so CX strategies also need to evolve. This is a view that CX Files endorses - as can be clearly heard in the introduction with Mark and Peter. Research undertaken by Webhelp with Frost & Sullivan has shown that 92% of CX leaders intend to transform their CX inside the next 12 months - so there is an urgent need to review a post-pandemic strategy for modern CX. During the interview, Robin mentioned the Webhelp Anywhere methodology that codifies much of this thinking - follow the link for more information. https://webhelp.com/anywhere https://www.linkedin.com/in/harrisonrobin/ [Apologies to listeners as Mark tested positive for Covid just after speaking to Robin and was still positive when recording with Peter - plus his neighbour decided to rebuild when the intro recording started!]

In this episode of the Duct Tape Marketing Podcast, I interview Jonathan Brill. Jonathan is a speaker and advisor managing director of Resilient Growth Partners and a board member at Frost & Sullivan. He's also the author of Rogue Waves: Future-Proof Your Business to Survive and Profit from Radical Change.

Welcome to an episode with the former Global Futurist at Hewlett Packard, Jonathan Brill. Get Jonathan's new book here: https://amzn.to/3uG0m2F Jonathan Brill is an expert on resilient growth, innovation, and decision-making during uncertainty. He helps organizations by preparing them to profit from radical change. As a former senior leader in HP, he directed the company's long-term strategy programs. He was also a creative director at Frog Design and the managing partner of innovation firms that created over 350 products. He is currently the managing director at Resilient Growth Partners and a board member at Frost & Sullivan, a major market intelligence firm with offices in 46 countries. He also develops products for both fictional heroes and real people as the Futurist-in-Residence at Territory Studio, the creative visionaries behind the sci-fi tech in Steven Spielberg's Ready Player One, Ghost in the Shell, and Blade Runner 2049. He advises globally on product innovation and resilient growth strategy with clients, including Samsung, Microsoft, Verizon, PepsiCo, the United States government, and the MIT Media Lab. He is an in-demand thought leader, speaker, and contributor to TED, Singularity University, Korn Ferry, JP Morgan, Forbes, and Harvard Business Review. He holds a degree in industrial design from Pratt Institute and has done extensive management training at Stanford University.  In this episode, Jonathan talked about how companies could prepare for uncertain times and what they could do to turn these into opportunities for profit and growth. For business owners who want to have a more secure future for their companies, this is for you. ROGUE WAVES: Future-Proof Your Business to Survive and Profit from Radical Change. Jonathan Brill: https://amzn.to/3uG0m2F Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo We use affiliate links whenever possible (if you purchase items listed above using our affiliate links, we will get a bonus).

Shawanda Roberts is a force of nature - upbeat, positive, and always moving forward. She is VP Sales at Frost & Sullivan where she leads a team of talented and energetic Business Development Directors and Managers responsible for selling solutions to C-level executives focused on identifying, prioritizing and implementing growth strategies through research and custom advisory solutions. Shawanda is also a mentor for GirlzWhoSell. We cover a lot of topics in this conversation - I met her in person at the last event I attended prior to the Covid-19 pandemic. We talk a bit about how such a worldwide disruption accelerated change in big ways.  Let's dive in. 

Welcome to Strategy Skills episode 180, an episode with the former Global Futurist at Hewlett Packard, Jonathan Brill. Get Jonathan's new book here: https://amzn.to/3uG0m2F Jonathan Brill is an expert on resilient growth, innovation, and decision-making during uncertainty. He helps organizations by preparing them to profit from radical change. As a former senior leader in HP, he directed the company's long-term strategy programs. He was also a creative director at Frog Design and the managing partner of innovation firms that created over 350 products. He is currently the managing director at Resilient Growth Partners and a board member at Frost & Sullivan, a major market intelligence firm with offices in 46 countries. He also develops products for both fictional heroes and real people as the Futurist-in-Residence at Territory Studio, the creative visionaries behind the sci-fi tech in Steven Spielberg's Ready Player One, Ghost in the Shell, and Blade Runner 2049. He advises globally on product innovation and resilient growth strategy with clients, including Samsung, Microsoft, Verizon, PepsiCo, the United States government, and the MIT Media Lab. He is an in-demand thought leader, speaker, and contributor to TED, Singularity University, Korn Ferry, JP Morgan, Forbes, and Harvard Business Review. He holds a degree in industrial design from Pratt Institute and has done extensive management training at Stanford University.  In this episode, Jonathan talked about how companies could prepare for uncertain times and what they could do to turn these into opportunities for profit and growth. For business owners who want to have a more secure future for their companies, this is for you. ROGUE WAVES: Future-Proof Your Business to Survive and Profit from Radical Change. Jonathan Brill: https://amzn.to/3uG0m2F Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo We use affiliate links whenever possible (if you purchase items listed above using our affiliate links, we will get a bonus).

Reenita Das encourages all women to start boasting about their achievements. She was not raised to do this and it is time for change. Reenita is a healthcare futurist and strategist, passionate about changing healthcare across the world. She was recently recognised in the top 100 women in Femtech and Healthtech. She is the first female partner at Frost & Sullivan and is disappointed to see women in leadership going backwards in Silicon Valley. Reenita doesn't sit back and watch. She uses her voice and takes action to drive change. Reenita has often been the only woman of colour in the room. Having lived and worked across 10 countries she has seen firsthand the challenge women have ensuring their voices are heard. She shares the way she found her voice – but cautions us not to do what she did. We discuss the ‘sisterhood' in the 1990s as a highly competitive environment fighting for the one spot. Has it changed?

Welcome to Strategy Skills episode 178, an episode with a senior leader and the Global Futurist at Hewlett Packard, Jonathan Brill. Get Jonathan's book here: https://amzn.to/3uG0m2F Jonathan Brill is an expert on resilient growth, innovation, and decision-making during uncertainty. He is an in-demand thought leader, speaker, and contributor to TED, Singularity University, Korn Ferry, JP Morgan, Forbes, and Harvard Business Review. He helps organizations by preparing them to profit from radical change. He was a creative director at Frog Design and the managing partner of innovation firms that created over 350 products.  He is also the managing director at Resilient Growth Partners and a board member at Frost & Sullivan, a major market intelligence firm with offices in 46 countries. Further, he develops products for both fictional heroes and real people as the Futurist-in-Residence at Territory Studio, the creative visionaries behind the sci-fi tech in Steven Spielberg's Ready Player One, Ghost in the Shell, and Blade Runner 2049. He advises globally on product innovation and resilient growth strategy with well-known organizations such as Samsung, Microsoft, Verizon, PepsiCo, the MIT Media Lab, and the US government. In this episode, Jonathan talked about how companies can prepare for unforeseen problems and turn them around into opportunities. For leaders who want to know how to future-proof their organization and be confident while facing any possible issue, this is for you. ROGUE WAVES: Future-Proof Your Business to Survive and Profit from Radical Change. Jonathan Brill: https://amzn.to/3uG0m2F Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo We use affiliate links whenever possible (if you purchase items listed above using our affiliate links, we will get a bonus).

Looking for more than audio? Watch below on Youtube. WATCH PODCAST HERE: Shauna Moran speaks with us in the first half of today's show! Shauna has great insights into how teams come together with emotional intelligence. That includes psychological stability, emotional awareness, dealing with burnout and stress, and setting boundaries. It's important to have data from your team and to ask what they might need from you, as a leader. What might help them along in learning and growing? Shauna is an award-winning Executive Coach, founder of Operate Remote, and a coach for Up With Women.  Following is Jonathan Brill: Public Speaker, Author of "Rogue Waves", Innovation Executive, Board Advisor - managing director at Resilient Growth Partners and a board member at Frost & Sullivan. Jonathan has some brilliant ideas about how to bring executive-level decision making strategies into the rest of a business. This is to let employees, who may see things in different ways or have access to information that management doesn't, help drive innovation and change down the line when a company needs it most. Diversity and thinking about the long term future can help greatly to make big shifts (Such as during a global pandemic.) Amazon and Zoom are great examples!

Sowmya Murthy is a business innovator, advocate for women in leadership, and the CMO and CCO at Seven Lakes Technologies. Along with their CEO, Sowmya has helped the company transition from a service-based business to a SaaS product enterprise. Sowmya and her team have received recognition for their work from notable firms like Frost & Sullivan. Sowmya has developed her expertise in marketing and strategy across a laudable career, including her last position as the Head of Marketing at Unisys. She also helped create the JOYN SaaS brand, a platform that focuses on both in-field data capture and automation. In this episode… Here's a hard pill to swallow: true transformation and growth can't be forced. Business after business falls into the trap that pushing employees harder will equate to success. While that extra push may be necessary in some cases, it is rarely the catalyst for real change. An effective workforce is made up of driven individuals who can handle responsibility. Authentic change starts with freeing the employee from their mental limitations. There are many ways to accomplish this, but the end result should be unmistakable: a self-possessed person who can adapt to change and push their company forward. Cultivating these employees requires a leader to encourage and guide them in the right direction. And, it takes someone who has done it countless times before. Dov Pollack sits down with Sowmya Murthy, the CMO and CCO of Seven Lakes Technologies, to see what it means to transform your business and your employees. They walk through what it means to “play small” and how to come into your own as a leader. Sowmya breaks down her strategies for working with young employees, leading a company in a new direction, and keeping your focus amidst chaos. Learn all of this and more on this episode of Next Wave Leadership.

Welcome to the What's Next! podcast with Tiffani Bova.     This week I am thrilled to welcome Jonathan Brill to the What's Next! Podcast. Jonathan prepares leaders to profit from radical change. He is the author of Rogue Waves, a speaker and advisor on resilient growth, decision making and innovation under uncertainty. His practical advice is based on decades of experience as an entrepreneur and Fortune 50 tech executive at HP (Hewlett-Packard) and managing partner of innovation. He is the managing director of Resilient Growth Partners and a board member at Frost & Sullivan. He blows off steam as the Futurist-in-Residence at Territory Studio, the creative visionaries behind the sci-fi tech in Stephen Spielberg's Ready Player One, Ghost in the Shell and Blade Runner 2049, where he creates products and better worlds for both super villains and real-life heroes.      THIS EPISODE IS PERFECT FOR… those who want to know how to mitigate risk and identify [predictable] disruptions so they can respond with the necessary actions.    TODAY'S MAIN MESSAGE… Unlike a black swan event, a rogue wave can be predictable, allowing us to be much more capable of addressing them. Jonathan applies his Rogue Wave framework to the world we are living in today to help leaders better address an onslaught of change.     WHAT  I  LOVE  MOST… how Jonathan cuts through the noise and gets to a way everyone can approach uncertainty and change with greater confidence.     Running time: 28:17     Subscribe on iTunes     Find Tiffani on social:  Facebook  Twitter  LinkedIn     Find Jonathan online:  LinkedIn  Jonathan's Website  Rogue Waves Book 

Frost & Sullivan analyst Elka Popova shares her insight on the UCaaS market and the need for vertical-specific offerings.

Does thinking about tomorrow makes you anxious? You may have dreams of what you want to do or where you want to be in the next few months, years, or decade, but you’re fearful because you don’t know what may await. Tune in for #MomentswithMarianne show with special guest Brian David Johnson as we discuss his new #book The Future You: Break Through the Fear and Build the Life You Want. The future is Brian David Johnson's business. He is a professor of practice at Arizona State University’s School for the Future of Innovation in Society, and a Futurist and Fellow at Frost & Sullivan. From 2009 to 2016, he was Intel Corporation’s first-ever futurist. Johnson has more than 40 patents, and he has been published in many consumer and trade publications, including the Wall Street Journal and Slate, and he appears regularly on Bloomberg TV, PBS, Fox News, and the Discovery Channel.

This episode is also available as a blog post: https://autoretailpro.com/volkswagen-india-and-frost-sullivan-collaborate-on-developing-indian-pre-owned-car-market-study/

NFON - Top 10 delle aziende più innovative: ci siamo anche noi! Contenuto sponsorizzatoIn questo nuovo episodio ti parliamo di un grande risultato: NFON è tra le dieci aziende più innovative nel mercato europeo della telefonia. Il settore, nello specifico, è quello della telefonia IP e UCaaS (Unified Communications as-a-service), e a certificare la posizione di NFON è stata Frost & Sullivan, società statunitense di ricerca e consulenza in strategie di crescita, che ha realizzato uno studio sul potenziale di crescita del mercato europeo di servizi UCaaS e delle soluzioni VoIP, mettendo a confronto 120 società operative in Europa.Per calcolare il ranking delle aziende più innovative, Frost & Sullivan ha tenuto conto dei seguenti 10 parametri: scalabilità del servizio, l'innovazione, la ricerca e sviluppo, il portafoglio prodotti, la capacità di cavalcare i trend del mercato, l'orientamento al cliente, la crescita commerciale, la vision e la strategia, il fatturato e il marketing.Ma cosa ha permesso a NFON di farne parte? Lo raccontiamo nell'episodio. Buon ascolto! Altri contenuti su www.radioit.it

NFON - Top 10 delle aziende più innovative: ci siamo anche noi! Contenuto sponsorizzatoIn questo nuovo episodio ti parliamo di un grande risultato: NFON è tra le dieci aziende più innovative nel mercato europeo della telefonia. Il settore, nello specifico, è quello della telefonia IP e UCaaS (Unified Communications as-a-service), e a certificare la posizione di NFON è stata Frost & Sullivan, società statunitense di ricerca e consulenza in strategie di crescita, che ha realizzato uno studio sul potenziale di crescita del mercato europeo di servizi UCaaS e delle soluzioni VoIP, mettendo a confronto 120 società operative in Europa.Per calcolare il ranking delle aziende più innovative, Frost & Sullivan ha tenuto conto dei seguenti 10 parametri: scalabilità del servizio, l’innovazione, la ricerca e sviluppo, il portafoglio prodotti, la capacità di cavalcare i trend del mercato, l’orientamento al cliente, la crescita commerciale, la vision e la strategia, il fatturato e il marketing.Ma cosa ha permesso a NFON di farne parte? Lo raccontiamo nell'episodio. Buon ascolto! Altri contenuti su www.radioit.it

During this episode, we have a wide ranging conversation with futurist, Brian David Johnson (or BDJ). Threastcasting is an innovative, interdisciplinary technique being used by a wide range of organizations and institutions to create actionable models to comprehend possible futures and  identify, track, disrupt, mitigate and recover from them as well. Threatcasting bridges gaps and prompts information exchange and learning across military, academics, industrial and governmental communities. Click here for full show notes & resources Brian David Johnson is a Professor of Practice & Director of the Threatcasting Lab at Arizona State University’s School for the Future of Innovation in Society, and a Futurist and Fellow at Frost & Sullivan, a innovation company that’s focused on growth. Brian works with governments, militaries, trade organizations, and startups to help them envision their future. He has over 40 patents and is the author of a number of books of fiction and nonfiction. He’s also directed two feature films, and is an illustrator and commissioned painter. IPA is a non-profit organization dedicated to exploring the role of information activities, such as influence and cognitive security, within the national security sector and helping to bridge the divide between operations and research. Its goal is to increase interdisciplinary collaboration between scholars and practitioners and policymakers with an interest in this domain. For more information, please contact us at communications@information-professionals.org. Or, you can connect directly with The Cognitive Crucible podcast host, John Bicknell on LinkedIn. Disclosure: As an Amazon Associate, 1) IPA earns from qualifying purchases, 2) IPA gets commissions for purchases made through links in this post.

Andrew McNeile is the Chief Customer Officer of ThinScale Technology, based in Dublin, Ireland. ThinScale was recently mention on this podcast by Michael DeSalles of Frost & Sullivan. This episode is a follow-up and asks why BPOs are buying and shipping millions of dollars worth of laptops when they could use BYOD? www.linkedin.com/in/amcneile/ www.thinscale.com

Michael DeSalles is a Principal Analyst on the North American Customer Care team at industry analyst firm Frost & Sullivan. He recently published a paper exploring how the BPO and CX industry is reacting to the Covid-19 pandemic. In the podcast, he talks about this article and the CX road into 2021. https://www.linkedin.com/in/michael-desalles-82519114/ https://www.frost.com/

El viernes pasado, la titular del Conacyt, María Elena Álvarez-Buylla aseguró estar de acuerdo con la desaparición de los fideicomisos de ciencia y tecnología, porque se prestaban a la corrupción, y garantizó que en este sexenio se está apoyando más que nunca a la ciencia y tecnología. De hecho, en la vespertina de López-Gatell, garantizó que no habrá menores recursos para esta actividad, aunque hay muestras claras de que lo que dice es falso. Mire usted: México debería invertir 2.5% del PIB en Investigación y Desarrollo, de acuerdo a datos globales como el de la consultoría de mercado Frost & Sullivan, pero en lugar de ello ¿sabe cuánto destina el gobierno de México? Menos del .5% del PIB, lo cual es una vergüenza y por supuesto una tragedia.

Linda Ballesteros is host of All Things Franchising and also the owner of Mpower Franchise Consulting where she works with those who want to be in business for themselves but not by themselves with the franchise that best fits their skills, passion and what they want their lifestyle to look like.  She is also very aware of those industries which are more recession resistant. Contact Linda today: Linda@MpowerFranchiseConsulting.com Today's Guest: PJ Bombaqrd is the founder of eTruck SLV,  These 100% electric trucks have a 120 mile range.  They are ideal as replacements for full sized transport trucks in universities, municipalities, manufactoring centers, gates communities and somuch more. Etruck LSV was recogninzed as the Customer Value Leader in the electric LSV industry by Frost & Sullivan.

In addition to the look back at the Harvey piece, the show included an appearance by Jonathan Keim, communications director of CryptoCurrencyWire, who tuned in with his usual trio of developing stories. First was the headline: KuCoin P2P Fiat Market Supports Buying Crypto with USD Via PayPal (http://ccw.fm/xlKX0).   Starting in June, KuCoin will allow its customers to buy cryptocurrencies, including Bitcoin, Ether and Tether, using U.S. dollars from their PayPal accounts. This development adds another fiat currency that KuCoin will accept as payment for transactions on its platform. The KuCoin P2P Fiat Market already supports payments made in the Canadian dollar (“CAD”), Chinese yuan (“CNY”), Indonesian rupiah (“IDR”) and Vietnamese dong (“VND”). Founded in 2017, KuCoin is a crypto exchange with one out of four crypto holders worldwide and an estimated 5 million users across 207 countries.   Next on Keim's list was the LATOKEN VCTV Weekly Announcement (June 8–12) (http://ccw.fm/B9cN0). LATOKEN VCTV is a broadcast platform focused on the venture capital (“VC”) industry. The broadcast regularly features discussion panels, road shows, pitch competitions, keynote addresses and a variety of other VC-related content, and is widely watched by the VC community.   LATOKEN VCTV's Weekly Announcement gives a heads-up on the agenda for the forthcoming week. The week June 8–12 began with an address by Giampaolo Parigi, chairman of a single family office discussing how to raise capital in the new normal. Other segments included a talk on how to get tech-style growth from old-economy businesses by Callum Laing, founder and CEO of MBH Corporation, and an online road show with the theme: Investments and Pivots during Pandemic: AI, Machine Learning  and Data.   Keim's final report was the news that BitPay has been selected as Frost & Sullivan's Company of the Year in the Alternative Payments space (http://ccw.fm/Z8yV5). BitPay is the world's largest provider of Bitcoin and cryptocurrency payment services. The company was founded in 2011 and is notable for a number of achievements. In 2016, it launched the BitPay Visa Prepaid Debit Card, the first prepaid Visa debit card for Bitcoin. And in 2018, it received a virtual currency license from the New York Department of Financial Services.   For the most recent episode of the Wild West Crypto Show, which includes CryptoCurrencyWire's ongoing segment featuring the latest news from around the world, visit http://ccw.fm/EO3bO.

There is a significant shift taking place in the business world right now: women are using technology to solve real pain points they have experienced for years and that up until now have been largely ignored by brands. Known as ‘femtech’, it involves using technology to create innovative new products and services which focus on women’s health. Femtech will impact women of all ages, across generations. Frost & Sullivan predict this market will grow to US$50 billion by 2025. As women’s purchasing power increase, femtech will provide growing opportunities for brands and investors over the next decade and beyond. In this episode, global femtech spokesperson and advocate, MarijaButkovic joins me to discuss the growing opportunities within the femtech industry and shares with us how brands and business owners can get involved.   For the show notes head to: https://marketingtomums.com.au/podcast/ep33-with-marija-butkovic-the-rise-of-femtech

In this health care podcast, I am talking with Yauheni Solad, MD. Dr. Solad is one of the top minds in data and data exchange. He’s medical director of digital health and telemedicine at Yale New Haven Health, and he has a mission to lead digital transformation toward accessible and affordable high-quality care that’s enabled by technology. Dr. Solad also does a lot of work with NODE—the Network of Digital Evidence. In the conversation we’re about to have, Dr. Solad represents the provider point of view. The show also features the one and only Rahul Dubey, hero to peaceable protesters. You can search for Rahul Dubey protesters to see what I mean. And also, he is the founder of Percynal Health Innovations. Rahul is the former chief innovation officer over at AHIP—that is, America’s Health Insurance Plans. In this conversation, Rahul represents the payer point of view. Here’s what we’re talking about, and I’m gonna keep this brief: It has been postulated that technology will be a catalyst for health care transformation. By technology, I mean the leaps many systems of care have made in their technological capabilities to deal with the realities of C-19. Dr. Solad, Rahul Dubey, and I talk about whether and how greater digital capability—which often means greater ability to care for populations vis-à-vis remote monitoring and telehealth—but whether, you know, the tail can wag the dog, so to speak, because so much investment has been made in these technology capes that we’re gonna want to use them. And when we use them, we transform care delivery. You can learn more by connecting with Dr. Solad on Twitter at @ysolad or on LinkedIn. You can also connect with Rahul via email or LinkedIn. Yauheni Solad, MD, MHS, is the medical director of digital health and telemedicine at Yale New Haven Health System. He is a practicing physician, clinical informaticist, and entrepreneur with a strong hands-on experience in software and data standards development with a particular focus on enabling the next wave of value-based care innovation. Yauheni received his medical degree summa cum laude from Belarusian State Medical University and a Master of Health Science from Yale School of Public Health. He is currently completing his executive MBA at Yale School of Management. Rahul Dubey is CEO of Percynal Health Innovations and the founder of America’s Health Insurance Plans (AHIP) Innovation Lab. Rahul is currently responsible for collaborating with C-level executives at his health plan. Prior to joining AHIP and launching Percynal Health Innovations, Rahul held a leadership role as a founding employee of a successful digital health care start-up based in Washington, DC. Along with the company’s cofounders, Rahul was instrumental in developing a multifaceted consumer tool as well as leading the company’s “go-to-market strategy,” resulting in successful market penetration and revenue growth for the industry’s first consumer-led shared decision making and treatment selection platform. Rahul was recognized with the Smart Health’s 2018 Excellence in Healthcare Transformation award, was named the American Journal of Health Promotion’s 2017 Innovators and Game Changers, and is featured in Accenture Perspectives: Minds Driving the Future of Business. In 2017, Frost & Sullivan presented Rahul with one of their highest honors, their Global Visionary Innovation Leadership Award. He is a graduate of the University of Michigan–Ross School of Business and lives in Washington, DC, with his son. He invites you to contact him directly—that is, if you’re willing to roll up your sleeves and drive transformation through inflective collaborative. 03:56 How COVID-19 affects interoperability. 07:06 “It’s not only the data exchange; it’s your ability as a health care system to innovate.”—Dr. Solad 09:11 How close are we to adopting more innovative and better technologies? 11:32 “Make docs happy. That is a very foreign concept for … people that are not delivering care to think about.”—Rahul 11:47 “We want to be able to enable the primary care physician to deliver care.”—Rahul 12:03 Working doctors rather than “dictating upon them.” 13:16 “I can’t sell burnout … I can sell value of care and outcomes of less cost.”—Rahul 18:44 “There might be an increase in overconsumption of care.”—Rahul 19:14 The possible increase in utilization of care and the potential for lower cost sharing. 19:57 Unlimited primary care and the benefits this might offer. 22:59 Does this pose risks to health systems? 25:22 “Everything you do for the patient should have a clear value to them.”—Dr. Solad 26:35 “What type of technology can provide this missing link for your particular health care system?”—Dr. Solad 28:18 Reimbursement as the new HIPAA. 29:15 “We need more evidence in data around the delivery of this technology-enabled service.”—Dr. Solad 32:20 What payers and providers should be doing today. 35:16 Care management vs consumerism. You can learn more by connecting with Dr. Solad on Twitter at @ysolad or on LinkedIn. You can also connect with Rahul via email or LinkedIn. Check out our newest #healthcarepodcast with @ysolad and Rahul Dubey as they discuss #healthcare delivery and reimbursement from the #payer and #provider perspectives. #podcast #digitalhealth #covid19 #pandemic How does #COVID affect #interoperability? @ysolad and Rahul Dubey discuss #healthcare delivery and reimbursement from the #payer and #provider perspectives. #healthcarepodcast #podcast #digitalhealth #covid19 #pandemic “It’s not only the data exchange; it’s your ability as a health care system to innovate.” @ysolad and Rahul Dubey discuss #healthcare delivery and reimbursement from the #payer and #provider perspectives. #healthcarepodcast #podcast #digitalhealth #covid19 #pandemic How close are we to adopting new and better technology and innovation? @ysolad and Rahul Dubey discuss #healthcare delivery and reimbursement from the #payer and #provider perspectives. #healthcarepodcast #podcast #digitalhealth #covid19 #pandemic “Make docs happy. That is a very foreign concept for … people that are not delivering care to think about.” @ysolad and Rahul Dubey discuss #healthcare delivery and reimbursement from the #payer and #provider perspectives. #healthcarepodcast #podcast #digitalhealth #covid19 #pandemic “We want to be able to enable the primary care physician to deliver care.” @ysolad and Rahul Dubey discuss #healthcare delivery and reimbursement from the #payer and #provider perspectives. #healthcarepodcast #podcast #digitalhealth #covid19 #pandemic Working doctors rather than “dictating upon them.” @ysolad and Rahul Dubey discuss #healthcare delivery and reimbursement from the #payer and #provider perspectives. #healthcarepodcast #podcast #digitalhealth #covid19 #pandemic “I can’t sell burnout … I can sell value of care and outcomes of less cost.” @ysolad and Rahul Dubey discuss #healthcare delivery and reimbursement from the #payer and #provider perspectives. #healthcarepodcast #podcast #digitalhealth #covid19 #pandemic “There might be an increase in overconsumption of care.” @ysolad and Rahul Dubey discuss #healthcare delivery and reimbursement from the #payer and #provider perspectives. #healthcarepodcast #podcast #digitalhealth #covid19 #pandemic What benefits might unlimited primary care offer? @ysolad and Rahul Dubey discuss #healthcare delivery and reimbursement from the #payer and #provider perspectives. #healthcarepodcast #podcast #digitalhealth #covid19 #pandemic “Everything you do for the patient should have a clear value to them.” @ysolad and Rahul Dubey discuss #healthcare delivery and reimbursement from the #payer and #provider perspectives. #healthcarepodcast #podcast #digitalhealth #covid19 #pandemic “What type of technology can provide this missing link for your particular health care system?” @ysolad and Rahul Dubey discuss #healthcare delivery and reimbursement from the #payer and #provider perspectives. #healthcarepodcast #podcast #digitalhealth #covid19 #pandemic “We need more evidence in data around the delivery of this technology-enabled service.” @ysolad and Rahul Dubey discuss #healthcare delivery and reimbursement from the #payer and #provider perspectives. #healthcarepodcast #podcast #digitalhealth #covid19 #pandemic Care management vs consumerism. @ysolad and Rahul Dubey discuss #healthcare delivery and reimbursement from the #payer and #provider perspectives. #healthcarepodcast #podcast #digitalhealth #covid19 #pandemic

What’s the outlook for the drone industry? That’s the question we explore in my continuing series of interviews  with industry analysts, writers and editors.  In this series, I interview guests with diverse opinions and perspectives on the industry.  They provide a range of insights on some of the industry’s current topics and trends.  By the end of the series, you should have a good sense of where industry is going and how you can position yourself to take advantage. Michael Blades is Vice President for Frost & Sullivan’s Aerospace, Defense, and Security America's Region. Frost & Sullivan is a business consulting firm involved in market research and analysis, growth strategy consulting and corporate training across multiple industries. Michael has been with Frost & Sullivan for over six years as a market analyst and growth consultant and has earned a Masters Degree in Aerospace Operations as well as an MBA. In this episode of the Drone Radio Show, Michael talks about some of the current trends shaping the industry and what to look forward to in 2020.

Payment integrity audits--the process of ensuring that payments to providers are accurate--can be a costly and time-consuming proposition for providers. Payers or their third-party vendors routinely audit claims to ensure providers applied appropriate care, utilization, and billing codes. But how abrasive is the process? And are there any ways to minimize the impact on payer-provider relationships? Change Healthcare commissioned Frost & Sullivan to look into this issue. The results are eye opening and informative for both payers and providers. On this episode of the Change Healthcare podcast, Dave Cardelle, vice president of Payment Integrity and Coding Advisor Solutions at Change Healthcare, shares what was learned from the research. Here's what was covered:  What drove the research into DRG audits, and what was involved Top-line research takeaways How the payment audit process works Is potential damage from audits to provider relationships rooted in cost, administrative burden, or time requirements? How providers can tackle the volume of payers' medical record requests How to improve the audit process Provider sentiment on pre-submission notification How payers can evolve their payment integrity programs to improve provider relationships The medical record request process Many providers have no idea what payment audits cost their organization Who’s outsourcing, and why Payers’ use of “stacked vendor” auditing processes and the risks What payment audits costing payers and providers Episode Resources Dave Cardelle's bio Research: The Impact of DRG Audits on Provider Sentiment and Abrasion Change Healthcare Study Reveals Impact of Payment Audits on Payer-Provider Relationships Change Healthcare Coding Advisor Frost & Sullivan Show Resources SUBSCRIBE to the podcast using any podcatcher or RSS reader Download the audio and listen offline Get the iOS app Get the Android app Suggest or become a guest Contact Change Healthcare  

Rahul Dubey is the founder of Percynal Health Innovations. He’s also the former chief innovation officer at AHIP—that’s America’s Health Insurance Plans. AHIP is a trade group for insurance carriers, health systems, best-in-breed solution providers, and others. Rahul has created what he calls strategic working groups, in which he gets together essential stakeholders within a regional geography to collaborate and figure out innovative best-in-class emerging solutions and approaches. The first thing they do in these strategic working groups is to identify common problems. Since the best solutions solve the best problems for the most stakeholders, this seems like a pretty decent way to start. What are some of the challenges that Rahul has identified with payers and providers and other stakeholders to solve for? Here’s your listicle: Really get to population health management and just population health Operational inefficiencies Information trafficking without getting anything out of it is not gonna work anymore Level up health literacy Here’s a point Rahul makes that I’m continuing to think about. He says that payers should be grade aggregators—aggregators of data, aggregators of solutions that they should be able to distribute to other essential stakeholders. I heard somebody else say the other day that the new payer is more like an entity that provides comprehensive services. You can learn more by connecting with Rahul via email or LinkedIn.  Rahul Dubey is CEO of Percynal Health Innovations and the Founder of America's Health Insurance Plans (AHIP) Innovation Lab. Rahul is currently responsible for collaborating with C-level executives at his health plan. Prior to joining AHIP and launching Percynal Health Innovations, Rahul held a leadership role as a founding employee of a successful digital health care start-up based in Washington, DC. Along with the company’s cofounders, Rahul was instrumental in developing a multifaceted consumer tool as well as leading the company’s “go-to-market strategy,” resulting in successful market penetration and revenue growth for the industry’s first consumer-led shared decision making and treatment selection platform. Rahul was recognized with the Smart Health’s 2018 Excellence in Healthcare Transformation award, was named the American Journal of Health Promotion’s 2017 Innovators and Game Changers, and is featured in Accenture Perspectives: Minds Driving the Future of Business. In 2017, Frost & Sullivan presented Rahul with one of their highest honors, their Global Visionary Innovation Leadership Award. He is a graduate of the University of Michigan–Ross School of Business and lives in Washington, DC, with his son. He invites you to contact him directly—that is, if you’re willing to roll up your sleeves and drive transformation through inflective collaborative. 02:08 The stated needs of payers. 03:24 “Where are the inefficiencies that we can actually cut out of the system?” 05:14 A reverse approach to meeting the needs of payers. 06:35 Information transfer—what this means. 09:42 “Innovation is a team sport.” 13:12 The “optimal solution.” 18:49 “The lines of communication and business model creation … it’s getting very creative right now.” 20:10 Data play and finding key insights. 20:49 “A more definitive risk.” 21:24 Vendors as “solution providers.” 21:33 “The great aggregators”—collaborating optimally. 22:39 Brian Van Winkle and Rishab Shah on NODE.Health’s “Ease of Doing Business.” 25:16 “It’s more relationship innovation and business model innovation than technology.” 27:02 Rahul’s advice to health plan collaborators, like insurance carriers. 29:44 Rahul’s advice on how providers can collaborate better. 30:37 What’s essential to payer success. 30:56 “Who are we trying to serve?” You can learn more by connecting with Rahul via email or LinkedIn.  Check out our newest #healthcarepodcast with Rahul Dubey of #PercynalHealthInnovations. #healthcare #podcast #digitalhealth #healthtech What are the stated needs of #healthpayers? Rahul Dubey of #PercynalHealthInnovations explains on our #healthcarepodcast. #healthcare #podcast #digitalhealth #healthtech #payers “Where are the inefficiencies that we can actually cut out of the system?” Rahul Dubey of #PercynalHealthInnovations explains on our #healthcarepodcast. #healthcare #podcast #digitalhealth #healthtech What does it mean to do an information transfer? Rahul Dubey of #PercynalHealthInnovations explains on our #healthcarepodcast. #healthcare #podcast #digitalhealth #healthtech “Innovation is a team sport.” Rahul Dubey of #PercynalHealthInnovations explains on our #healthcarepodcast. #healthcare #podcast #digitalhealth #healthtech The “optimal solution.” Rahul Dubey of #PercynalHealthInnovations explains on our #healthcarepodcast. #healthcare #podcast #digitalhealth #healthtech “The lines of communication and business model creation … it’s getting very creative right now.” Rahul Dubey of #PercynalHealthInnovations explains on our #healthcarepodcast. #healthcare #podcast #digitalhealth #healthtech #dataplay and finding #keyinsights. Rahul Dubey of #PercynalHealthInnovations explains on our #healthcarepodcast. #healthcare #podcast #digitalhealth #healthtech “A more definitive risk.” Rahul Dubey of #PercynalHealthInnovations explains on our #healthcarepodcast. #healthcare #podcast #digitalhealth #healthtech Vendors as “solution providers.” Rahul Dubey of #PercynalHealthInnovations explains on our #healthcarepodcast. #healthcare #podcast #digitalhealth #healthtech “The great aggregators”—collaborating optimally. Rahul Dubey of #PercynalHealthInnovations explains on our #healthcarepodcast. #healthcare #podcast #digitalhealth #healthtech “It’s more relationship innovation and business model innovation than technology.” Rahul Dubey of #PercynalHealthInnovations explains on our #healthcarepodcast. #healthcare #podcast #digitalhealth #healthtech What’s essential to #payer success? Rahul Dubey of #PercynalHealthInnovations explains on our #healthcarepodcast. #healthcare #podcast #digitalhealth #healthtech “Who are we trying to serve?” Rahul Dubey of #PercynalHealthInnovations explains on our #healthcarepodcast. #healthcare #podcast #digitalhealth #healthtech

Topic Discussed : Boost Your Company’s Growth with Frost & Sullivan’s 2020 Healthcare PredictionsSpeakers: Reenita Das, Partner, Senior Vice President, Kamaljit Behera, Senior Industry AnalystKey Takeaways:Amid rising global trade tensions and a sluggish global economic outlook for 2020, the global healthcare market is expected to cross the $2 trillion mark during 2020. The new vision for healthcare for 2020 and beyond will not just focus on access, quality, and affordability but also on predictive, preventive, and outcome-based care models promoting social and financial inclusion.With the regulatory uncertainty on digital health applications slowly diminishing, incumbents will explore more focused healthcare applications during 2020. The convergence of artificial intelligence (AI), blockchain, and IoT will further catalyze the space of innovation adoption and related applications in the healthcare realm.To help shed light on trends, growth opportunities, and challenges to help you shape your healthcare strategy for 2020, Frost & Sullivan invites you to register for our highly anticipated annual webinar: Boost Your Company’s Growth with Frost & Sullivan’s 2020 Healthcare Predictions and Trends.The webinar is critical for the audience to understand:1. New opportunities connected to the pharmaceutical, biotechnology, medical technologies, diagnostics, and healthcare IT sectors.2. Opportunities that lie within advanced technologies, such as AI, blockchain, IoT, and cloud computing.3. Healthcare segments and geographic markets that will demonstrate tremendous growth opportunities during 2020.4. The top healthcare market predictions for 2020.For further insights, please join us for future podcasts and to know more about our Growth Partnership Services, reach out to digital@frost.com or click here to Contact Us.Related Keywords: Frost & Sullivan, Healthcare & Marketing, Pharmaceutical, Health IT, Data Analytics, Blockchain, Medical Devices, Medical Imaging, IoT, DiagnosticsWebsite: www.frost.com See acast.com/privacy for privacy and opt-out information.

From the Simplr studios in San Francisco, this is your daily briefing.  IntroductionWith your Retail E-Commerce Briefing for today, Wednesday, November 13th, I'm Vincent Phamvan.Disney Plus officially launched yesterday. While the new streaming service garnered excitement, the much-anticipated debut was marred by technical glitches.  First, here are some retail headlines.  Alibaba's Singles Day Breaks RecordAlibaba’s Singles Day generated a record $38.4 billion dollars in sales, a 26 percent jump from last year. More than 200,000 brands participated in the event, and a company statement noted that almost 300 of those brands earned more than $14 million dollars. Per the statement, Alibaba’s logistics network processed over 1 billion delivery orders, and 1 million new products were launched for the holiday. The company also said it had made $1 billion dollars in the first minute and eight seconds of its 2019 Singles Day.Walgreens Boots Alliance Receives Buyout Offer$70 billion dollar drugstore chain, Walgreens Boots Alliance, has received a buyout proposal from the private equity group, KKR. The deal would be the largest private equity transaction on record. The approach, just three years after KKR sold its remaining shares in Walgreens, was outlined in a document shared with the company’s board. A buyout by KKR could make sense for the drugstore chain. The private equity firm has done a deal with the top investor of Walgreens when it took UK-based drugstore chain, Alliance Boots, private in 2007 for $22 billion. However, those briefed on the discussions have cautioned that no final decision had been taken and that either side could walk away.Juul Cutting 650 JobsJuul is cutting 650 jobs, or 16 percent, of its total workforce according to a company official. The Wall Street Journal reported later last month that the e-cigarette company planned to eliminate between 10 to 15 percent of its workforce by year’s end. Besides the job cuts, Juul plans to trim its company spending by $1 billion dollars, including significant cuts in marketing and government affairs, the Juul official said. The cuts come at a time when Juul is facing scrutiny as vaping-related illnesses are on the rise.Disney+ Struggles With Outages On Launch Day As Demand Swamps ServiceThe much-anticipated Disney Plus launch was marred by technical glitches for some users yesterday, but the new streaming service still stirred excitement. Disney said the consumer demand for the service had exceeded its highest expectations. In a statement, a spokeswoman said, “While we are pleased by this incredible response, we are aware of the current user issues and are working to swiftly resolve them.” Many users yesterday reported issues that ranged from service not available to select shows being the wrong aspect ratio. The glitches ramped up from about one hundred outages reported to seven thousand within the span of an hour.  Disney isn’t the first company that’s been hit with technical streaming errors. In 2014, HBO’s streaming service crashed during a season premiere of Game of Thrones. Even Amazon and YouTube have experienced issues while broadcasting live sports online. Dan Rayburn, the principal analyst at Frost & Sullivan, said that streaming services often struggle when large amounts of people try to watch at the same time, saying, “It’s hard because of the complexity of the workflow and doing it at scale.” Disney’s debut of Disney Plus puts it in a competitive streaming market with heavy-hitters like Netflix, Amazon, and Apple, and competitors like AT&T and Comcast are also diving in next year. But the company thinks it can seize the day with a product packed with the company’s best movies and TV shows, including Star Wars, Marvel, and Pixar movies. Chief executive officer, Bob Iger, said, “I feel great about what we’ve done...I love the app. It’s rich in content. It’s rich in brands. It’s rich in library.”.  ClosingFind out how Simplr can cut your customer service response time through cutting-edge technology and on-demand talent at simplr.ai. That’s S-I-M-P-L-R.ai.  Thanks for listening to this latest episode of the Retail E-Commerce Briefing. See you tomorrow.  

Podcast: Frost & Sullivan PodcastsEpisode: Smart Building Cyber Security - The Challenge of IT/OT ConvergencePub date: 2019-09-09Topic Discussed : Smart Building Cyber Security: The Challenge of IT/OT ConvergenceSpeaker: Swetha R KKey Takeaways:The concept of connectivity has crept into buildings as well. Buildings, today, are equipped with devices that can connect and interact with the network. The resulting IT / OT ecosystem convergence in smart buildings acts as a “backdoor” for cyber adversaries trying to gain access to enterprise networks. This podcast discusses the impact of IT/OT security convergence in smart buildings. It also discusses security gaps, mode of attacks, and impact of cyber-attacks on converged IT / OT security systems. A brief overview of key highlights of Frost & Sullivan’s recently published study on IT/OT security convergence in smart buildings is discussed as wellFor further insights, please join us for future podcasts and become a member of Frost & Sullivan’s Leadership Council by emailing us at: digital@frost.com or click here to Contact Us.Related Keywords: Frost & Sullivan, IT/OT security, security convergence, Operational technology, smart buildings, connected devices, building automation systems, BASWebsite: www.frost.com For information regarding your data privacy, visit Acast.com/privacyThe podcast and artwork embedded on this page are from Frost & Sullivan, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.

How is the Counter UAS market growing? For that question, we turn to Michael Blades, Research Director for Frost & Sullivan’s Aerospace, Defense, and Security business unit. Frost & Sullivan is a business consulting firm involved in market research and analysis, growth strategy consulting and corporate training across multiple industries. Michael has been with Frost & Sullivan for nearly 8 years as a market analyst and growth consultant and has earned a Masters Degree in Aerospace Operations as well as an MBA.  In this episode of the Drone Radio Show, Michael talks about the growth and trends shaping the counter UAS industry today.

Advanced features might capture your attention, but as Elka Popova, a program director with Frost & Sullivan, explains in this No Jitter on Air podcast, what you really need to be zeroing in on are service performance capabilities.

Subscribe to Social Business Engine Apple Podcasts |Stitcher |Google Play | Google Podcasts Effective Sales A.I. Is Great, But There Are Human Things It Can’t Replace Most sales professionals these days are excited about the ways A.I. is changing the sales landscape. Automated lead generation and lead nurture, as well as the way follow-up can be streamlined effectively, are just some of the benefits technology is bringing to the world of sales. But there are certain things tech can’t and shouldn’t replace. Among those is the human quality of empathy. In this conversation, Shari Levitin explains how empathy builds trust, why it takes a human to express it, and how sales leaders can strategically hire and build their teams around the soft skills needed to complement new sales technologies and close more deals. The PEOPLE Who Implement Your Sales Process Make The Biggest Difference Shari points out that if we neglect the human aspect of sales, we do so to our own peril. There is a person on the other side of every sales conversation or interaction and the responses to their needs that lead the sales process forward are the ones that are most human. Drawing from a new book, “The Road To Character,” Shari points out that there are two kinds of virtues in people - Resume Virtues and Eulogy Virtues. Both are important, but it’s the Eulogy Virtues that are of greatest value when it comes to hiring and training effective sales teams. What ARE Eulogy Virtues? They are the kinds of things people would emphasize or memorialize in a eulogy - things like kindness, curiosity, drive, and a growth mindset. Hiring managers need to have these in view as they consider candidates for the sales positions in their organization. Why? Because they are the traits that enable sales reps to be agile enough to learn, hustle, and build trust with customers in the fast-paced sales world we live and work in. You May Be Missing Quota Because Your Sales Process Is Not Human Enough In its 2018 - 2019 Sales Performance Study report, CSO Insights revealed that 53% of sales professionals are missing their sales quotas. That’s a consistent drop from recent years. In this conversation, Bernie was very curious how Shari interprets the research and asked for her opinion. He was mostly curious whether it reveals that the adoption of sales tech has distracted sales reps from the more human aspects of the sales process. Shari says that very often, the issue with missing quota is not that sales reps aren’t making enough calls, but that they are not making the right kind of calls. She means that their sales presentations and conversations are lacking some of the human skills needed to make them effective. The good news is that it’s a problem that can be fixed. Listen to learn how. Why Your Sales Reps Must Do What Alexa Can’t Do As A.I. is implemented more and more in the sales industry, the effective salespeople of the future will be skilled at doing what Alexa and the other technologies can’t do. Shari refers to those things by using the acronym C.A.L.L. It describes 4 things that only a human can do... CONNECT to another human ASK questions that get to the heart of why people would buy LISTEN to the emotion, what is not said, what’s being said by things like body language LINK all that to a brighter future for the customer that connects to their product or service Listen to this great conversation. You’ll see why Shari is one of the most powerful and compassionate speakers on the sales circuit. You'll also understand why you should consider purchasing her new book Heart and Sell and see her speak live at the upcoming Frost and Sullivan STAR event February 11 - 13, 2019. . Look below for a discount code for the event. Featured on This Episode Website:https://www.sharilevitin.com Shari’s new book: Heart and Sell : https://www.amazon.com/dp/1632650746 LinkedIn: https://www.linkedin.com/in/sharilevitin/ Twitter: https://twitter.com/sharilevitin Facebook: https://www.facebook.com/ShariLevitinGroup/ Outline of This Episode [0:44] Why Shari is on the show to discuss the importance of building trust [3:28] It’s important to keep the human factor in the sales process, in spite of A.I tech [5:50] The soft skills needed and why sales leaders are accepting Shari’s message [8:30] How to hire sales people in light of humanizing the sales process [11:28] Dealing with your existing situation means leaders have to lead the way [13:49] How much of missing quotas is that sales reps lack a human component? [20:12] Is it harder to sell today than it was 20 to 25 years ago? Resources & People Mentioned This episode is sponsored by Frost & Sullivan’s STAR event for Sales leaders taking place February 11-13, 2019 in Lake Tahoe, NV. Register for the event at https://Frost.com/Vengreso and use the discount code MARIO at registration for a $250.00 savings. BOOK: The Road To Character by David Brooks : https://www.amazon.com/dp/0812983416 CSO Insights : https://www.csoinsights.com/ The Selling With Social Podcast with Vengreso CEO, Mario Martinez, Jr Xvoyant: Coaching platform company : https://www.xvoyant.com/ Rob Jeppsen, Founder and CEO of Xvoyant : https://www.linkedin.com/in/robjeppsen/ Connect With Bernie and Social Business Engine https://www.facebook.com/socialbusinessengine/ https://www.linkedin.com/in/bernieborges/ https://twitter.com/bernieborges https://instagram.com/bernieborges https://twitter.com/sbengine   Subscribe to Social Business Engine Apple Podcasts |Stitcher |Google Play | Google Podcasts   There are TWO WAYS you can listen to this podcast. You can click the PLAYER BUTTON at the top of this page… or, you can listen from your mobile device’s podcast player through the podcast subscription links above. This podcast originally appeared on Social Business Engine

When it comes to testing, you can always count on a lively debate about how to best identify food sensitivity and intolerance. In this interview we review recent clinical and mechanistic research on the ALCAT test, including studies conducted by Yale School of Medicine and other institutions. In addition, general advice will be given about how food testing can help integrative practitioners create personalized diets for health and performance for their patients. About the Expert Roger Deutsch is the CEO of Cell Science Systems, where he oversees research and general management. He has been involved with all aspects of the development of ALCAT technology for 34 years. He previously studied psychology at the State University of New York, Purchase and Chinese medicine at the International College of Oriental Medicine in the United Kingdom. He is coauthor of the book, Your Hidden Food Allergies Are Making You Fat, and has lectured in more than 25 countries on the topics of food, inflammation, and the aging process. He is deeply involved in supporting free education for impoverished girls and free healthcare in rural India. About the Sponsor Cell Science Systems, Corp (CSS) is a CLIA licensed lab and an FDA registered medical device establishment that has developed the ALCAT test for food and chemical sensitivities, as well as GI function assays, telomere length assessments, molecular diagnostics, and this month will also be launching cellular tests for the assessment of functional micronutrient deficiencies and antioxidant status. CSS received the company of the year award in 2016 for Food Intolerance Testing, North America, by Frost & Sullivan. The ALCAT test has been clinically validated in research at the Yale School of Medicine, where mechanistic studies were also conducted. Those studies have led to new discoveries regarding the pathogenic mechanisms underlying food sensitivities. CSS will continue to participate in industry grant–funded, cross-border, translational research that focuses on the role of food-induced release of DNA and its role in pathology. CSS is located in Deerfield Beach, FL, and also operates a wholly owned subsidiary lab in Potsdam, Germany. Transcript Karolyn Gazella: Hello. I'm Karolyn Gazella, the publisher of the Natural Medicine Journal. Today, our topic is Identifying Food Sensitivity and Intolerance. I'd like to thank Cell Science Systems, who is the sponsor of this topic. My guest is Roger Deutsch, who is one of the pioneers in the field of food and chemical sensitivity testing. Roger, thank you so much for joining me. Roger Deutsch: Thank you, Karolyn. Pleasure to be here. Gazella: Well, historically, it's been kind of challenging to identify food sensitivities and intolerances in patients. Generally speaking, I'm just wondering, why is that? Does the research you've participated in offer any new understandings? Deutsch: Yeah, the research that I've been involved in certainly does offer a lot of new understandings. Just to put this in context, and just to repeat, I'm sure most people are very clear on this distinction between allergy and intolerance. Just for sake of brief review, the term allergy was coined by a physician named von Pirquet in 1906 to denote an altered reaction. Then there was quite a bit of debate amongst allergists in Europe during the '20s and '30s as to what should be included in that definition of an altered reaction. At the end of the day, they settled on including only those types of reactions that induced an immediate symptom onset, because those are more definable. Just through some research in the '30s where they transferred serum from an allergic patient to a non-allergic patient and then scratch test the area where the serum transfer took place, and they would induce the wheal-and-flare. They knew that there was some factor in the serum that caused allergy. They didn't know what it was. They called it reagent. Then, years later, in 1969, they found out reagent was IgE. Then they found out all the events that were preceding the IgE molecule and then how the IgE molecule bound to mast cells and then cross linked, which caused degranulation and release of histamine and medium symptoms and so forth. Later, interestingly, they found out that's the same pathway the body uses to protect against infections with worms. So they called that allergen. Of course, worms are large compared to a cell, so when the immune system has to combat such a big pathogen, it's a very dramatic reaction, so there's a very dramatic release of histamine. The symptom onset, then, is very dramatic and very rapid. Then that being as clear as it was, by contrast, intolerances or sensitivities due to an enzyme deficiency or some other part of the immune system, the innate immune system underlining a sensitivity was more difficult because the symptom onset wasn't immediate. The linkage between cause and effect was ambiguous, obscure, and the pathway was unknown, so what do you look for? A lot of different things were proposed. Before too long, people proposed looking at the white blood cell. In the 1950s, an allergist in El Paso named Black reported his usage of looking at white blood cells through a microscope, being challenged with an allergen and seeing morphological changes that then were correlated with clinical symptoms. Then that work got picked by some researchers from Washington University named, gosh. I forgot what their name is. I don't know. It will come to me later, but anyway, they gave it the name cytotoxic test. They published about three or four papers, and it became very popular and broadly used. There was a lot of political upheaval because it's something that came on that proposed a solution to a lot of problems. People don't like huge paradigm shifts, so it fell a little bit by the wayside. We knew that there was a white blood cell component to the thing, which is logical. The immune system would underline an immune reaction. It's no mystery. When we came along, we thought, "Look. The allergists don't like the cytotoxic test." Bryan was the name, William and Marian Bryan brought out the cytotoxic testing. Allergists get upset about it, because it maybe changes the paradigm in ways they were afraid of. It was subjective, because it required a technician to look at cells under a microscope and make a judgment call as to whether or not there was a reaction. We came along in that period of time, in the mid-'80s and applied electronic instrumentation to the measurement of the cells and introduced some other standards, better controls over the allergen presentation and used the computer to interpret the degree of change in the white blood cells. We went along quite a long time observing and making the clear association that when the white blood cells would expand or degranulate or didn't become [inaudible 00:05:48], now we know undergo apoptosis or necrosis or pyroptosis, there was good clinical correlation. We did studies in the late '80s with people who were pioneers, and had backgrounds in research and drug companies even that were interested in this field. We found that when you had an ALCAT, the name of our technology was ALCAT. When you had an ALCAT positive and if you challenged the person with the food that was positive under double blind conditions, you would get correlation about 80% of the time. When there was an ALCAT negative, you would get correlation, in other words, no clinical response from a double blind challenge, about 85% of the time. That was good clinical validation. It was building the mechanism. If you fast forward to earlier this year and last year, there had been a number of clinical studies in between, of course, but we gave the technology to be investigated to some very smart people at Yale School of Medicine. They did a clinical study that they know how to do, a randomized, controlled, double blind, placebo-controlled trial, feeding patients either a diet that was based on the ALCAT test, eliminating positive foods or placebo group, and nobody knew who was in what group except the one coordinator who didn't tell until the end, a placebo diet based on an ALCAT test where they kept the positive foods in. They just looked at change in symptom scores over time. They saw a huge difference between the people following the true experimental diet versus the ones following the placebo. Then they looked at some chemistries. They actually banked serum at the beginning of the study, knowing that retrospectively, they'd see who had done well. Then they could go and evaluate what might have happened amongst that population that had a strong response. They did find that, out of about 1,200 or so peptides and proteins that they assayed, that neutrophil elastase would drip precipitously in those people. Clearly, the neutrophil seemed to have some effect. They went on and did some look into what's happening inside the cell, and which subtypes of leukocytes were most involved. They did immunological studies using flow psychometry and they found that eosinophils were activated most of the time. Neutrophil elastase was being released, so obviously, there was some orchestration between these two classes of granulocytes, but the other thing they found, which is very interesting, is that there was greater release of DNA from the cells that had reacted in a positive way than there were, excuse me, reacted to a food that was tested as positive versus when there was no food in that sample or an ALCAT-negative food. Somehow, the positive reaction would induce the peripheral leukocytes to undergo some sort of process that would result in the release of toxic mediums like neutrophil elastase and others, but would also cause a release of cellular DNA. That's an interesting finding, because over the last few years, most people are not familiar with this yet, but common sense tells you DNA doesn't belong outside the cells. It belongs either nicely tucked away in a eukaryotic cell in the nuclei or in the mitochondria. When it gets out, it can cause problems. We could talk all day about how it gets out, but there's some very smart research from Max Planck Institute, which shows that these neutrophils and macrophages and other granulocytes use, as a strategy to kill pathogens, something called ETosis. When it applied to neutrophils, it's called NETosis. Even after this cell has released free radicals, then it's to try and defend against invaders. Even though the cell is dead, a lot of the nuclear material, the histones, the DNA, merge with granules and the toxic mediators inside and the plasma membranes and the internal membranes and strip out, form these nets. That can trap pathogens, and the DNA is toxic, and kills them. That's occurring, but if too much of this goes on and the body's mechanism for cleaning up the mess, which is mostly DNA's want, and you have the persistence of this toxic DNA in the circulation, excuse me. It causes all sorts of problems, like metabolic problems, like lupus, like arthritis, and even cancer. It's a new area of medicine, so it's interesting. We've found that the ALCAT predicts the foods that trigger the release of DNA. Now we have the next step ahead of us, using a grant that we received from one of the larger industry players, we're going to characterize the nature of the DNA that's released, because the nuance here is that if the DNA is methylated, it's not toxic. If the DNA is unmethylated, it is very toxic. We want to look at that. The expectation is that we'll find that it is mostly unmethylated, because the release of DNA is kind of chaotic and not controlled. Gazella: That is fascinating. I have you tell you, you're talking about the 2018 study that was published in Alternative and Complementary Therapies? Deutsch: No, this study was, it came out Yale. Gazella: It was earlier this year? Deutsch: Yeah, I can't remember the actual name of the journal right off the top of my head. Gazella: Okay. Deutsch: If people go on to CellScienceSystems.com, there are a couple of papers from Yale. The first one I spoke of was a clinical paper. That was published in EMJ Gastroenterology. The other one was another nice, international journal. Gazella: Great. I do want to talk about the study that was published in Alternative and Complementary Therapies, but I want to stay on this topic that you just introduced, because honestly, it's fascinating to me. I think our readers will find it fascinating as well. Right now, can we draw clinical conclusions that ALCAT can be used to predict which foods might increase the release of potential unmethylated DNA, or is that down the road? Is that a clinical application right now, or is that something that is down the road? Deutsch: I think the clinical utility has been established a long time ago from the studies from back in the late '80s where they did these double blind and placebo-controlled oral challenges very carefully and found overall efficacy of the test at 84-plus percent. There's been other studies, one that you just mentioned that also came out in last month's Complementary and Alternative Medicine with some work done at University of Northern Illinois. There, of course, they found some other pathways and some other mechanisms. They found that Serum Amyloid A, which is reflective of overall body inflammation, also drops precipitously in people who have clinical improvement when they alter diet based on ALCAT, much more so than control groups, where you have blinded sham diets being implemented. Another validation just came out last week. This was on European Society of Clinical Nutrition and Metabolism. There was a group from the University of Pavia, which is northern Italy. The University itself was established in the 900s or the 800s. It's a very old institution, very well-respected in Europe. They found that with respect to gluten, isolated gluten, the 33-mer peptide that you can buy from chemical companies that are used in a lot of tests, some tests, and gluten-containing grains, wheat, oats, barley and rye, that the ALCAT test and double blinded placebo-controlled oral challenges with gluten and grains was also very highly correlated. They proposed, at the University, that ALCAT actually be used as a new diagnostic criterion for non-celiac gluten sensitivity. Gazella: Yeah. There's a lot of solid research showing the clinical efficacy of using the ALCAT test. That's what I'm hearing from you regarding the research that's been done up to this point. Deutsch: Yep. It's pretty clear. Gazella: Great. Good. I want to step back a little bit. How common are sensitivities and intolerances to specific foods? Deutsch: That's always a challenging question, because we don't have a clear-cut definition. Intolerances are generally induced by a lack of an enzyme to break down some component of a food, and we have an adverse reaction that may not be that severe, so lactase deficiency can induce lactose intolerance. If you bring those in, but then you get into the more nuanced types of intolerances where there's a chemical that is naturally occurring in a food or could be added in processing where the person lacks the enzyme to break down that toxin. Again, keeping in mind that all plants produce natural toxins in order to defend against pests. Nowadays, I think we see the inability of individuals to break down some of those toxins and the innate immune system comes into play, because we're increasingly depleting and compromising our ability to detoxify. Again, because of some overall changes in diet and how food is produced, the industrialization of farming and so forth. You might find that because the body is not as efficient as it should be, breaking down a toxin the food with which the person has not had, through his ancestry, the development of those detoxification pathways, that if they have a little bit, it's okay. If they have too much, it becomes a problem or if it's the wrong time of year and there's too many other co-factors or they visited Mexico and have a disruption in their diet, then they have more of an issue with it. It's not as clear-cut as, say, an allergy where just a few molecules of the offending substance can trigger a very dramatic response. It actually gets amplified by things like Substance P in the body and spreads out, because it's a whole different pathway and a whole different animal entirely. It depends how you want to try and define these intolerances and sensitivities. People fluctuate, depending on season, detoxification pathways, intestinal permeability, overall level of health, cofactors and so forth. If you are comfortable with a generalization, I'd say that it's very rare. We have found some, but we've had to look hard. It's very rare to find a person who doesn't have any sensitivities or intolerances. In how many? Again, it depends how you operationally define them, but it's highly relevant. It underlies a lot of inflammatory problems, metabolic syndrome and all the health issues that can come from that. It's extremely common, but I don't want to put a number on it, because we're all guessing. Gazella: Yeah. That's interesting. It's rare to find someone who doesn't have a sensitivity or an intolerances. That's a pretty big statement. I'd like to talk specifically about celiac disease and non-celiac gluten sensitivity. Tell us about testing regarding those issues. Deutsch: Celiac disease is an autoimmune disorder where cytotoxic T lymphocytes attack the enterocytes in the small intestine. In order for that to happen, the T lymphocytes have to recognize the allergen or trigger. The trigger, it's not really an allergen. The trigger is gluten. It's presented to the T lymphocyte by an antigen-presenting cell, mostly dendritic cells, which absorb the trigger, break down the peptides internally and lysosomes, transport it by an MHCT molecule to the surface where if there are T cells that recognize that complex, will become activated and may lead to celiac. Celiac depends upon the ability of the T lymphocytes to recognize the combination of that MHCT molecule with the gluten and gliadin peptides. If you're not genetically, if you don't have the genes to produce that specific variation of an MHCT molecule, you can not get celiac disease, so the tests for those genes, which are human leukocyte antigen GA DQ2.5 and H. They're very easy to test through PCR. We also do that testing. That test has phenomenal negative predictability. If you don't have those genes, you cannot get celiac. However, you could still have an adverse reaction to gluten, which is not mediated by the T lymphocytes and that pathway, but it is a function of the innate immune system, which means neutrophils, eosinophils, mostly neutrophils. That's what we call non-celiac gluten sensitivity. That's what they studied in Pavia and found that the ALCAT test is measuring the activation of the granulocytes, which are mostly peripheral granulocytes, mostly neutrophils. The same thing was seen years ago with Fezzano and Stroup, working with the people at NIH in leukocyte biology labs where they challenged with gluten in experimental animals in transgenic mice whose neutrophils would glow when they became activated. They saw all this activation. It's the same pathway, but it goes further in those people who are genetically predisposed. If you go past the first lines of defense of the innate immune system and reach into the specific immune systems, T lymphocyte population becoming active, that causes the real problem. Gazella: I see. ALCAT is actually effective for both food sensitivity and food allergy. Deutsch: I wouldn't say it's effective for food allergy, because I wouldn't call celiac disease really a food allergy, because there's no IBE molecule. Again, the allergists only like to use the word allergy when there's IgE involved or there's an immediate symptom onset. Here, you do have other immunological reactions, more like a Type 4 reaction, whereas an allergy, in the Gell and Coombs system, is a Type 1 reaction. ALCAT will let you know whether you're going to have a problem with gluten. Exactly how that problem will manifest will depend upon many factors, your genetics and also your microenvironment, your ecology in your gut. The ALCAT will tell you both those issues, but not what we call a true food allergy with a Type 1 type of reaction. Gazella: Right, okay. Good point. Good clarification. Let's dig into that 2018 study that was published in the Journal of Alternative and Complementary Therapies. Can you describe the objective, the method, and the outcomes of that study? Deutsch: Going from memory, I don't have that in front of me. It was basically, again, a double-blinded, randomized trial looking for improvement in symptoms that are typically related to sensitivities, food sensitivities. We were looking at various inflammatory conditions where the control diet was, again, a sham diet where foods were taken out, but they were not ALCAT test positive foods. The test subject didn't know that their new diet instructions were excluding ALCAT test positive foods or ALCAT negative things. Then just looking at the outcomes and some biomarkers, and specifically Serum Amyloid A and body composition. There were differences seen that were pretty distinct between the two groups. There was a much greater improvement in the symptoms in the report, which is also on our website. It was, again, the University of Northern Illinois. Dr Lukaszuk led the research project, showed that there was much greater reduction in symptoms amongst the people who were following the ALCAT test and the significance was significantly high. It wasn't something that could have happened as a function of [inaudible 00:26:01]. There was a very sharp drop in Serum Amyloid A, which a lot of people are beginning to look at more than high-sensitivity C-reactive proteins as an indicator of total body inflammation. It puts together a nice picture of that. Biochemistry is changing. The new system is less reactive and people are improving body composition and reducing their symptoms. Gazella: Yeah. It sounds like you've got some great research going on, but I'd like to talk a little bit about the future. Can you tell us about cellular technology for identification of functional nutritional deficiencies? Deutsch: One of my favorite topics. I used to live in Austin for 14 years. During that time, there was a lab. There was a charitable organization named the Clayton Foundation that backed a researcher of Experimental Biology Department, University of Texas in Austin named William Shive. William Shive was a protégé of a gentleman who wrote the book in the 1950s called Biochemical Individuality. That book basically explained that we're all quite different, and his experience was that he went in. Prior to the 1950s, he went in for a surgery the night before. They gave him morphine to help him sleep, and it kept him awake all night. That kind of reaction caused him to think over about how we're all a little bit different. A paradoxical reaction like that was quite pronounced. He did a lot of research just in animals and humans, looking at how we're different, and extended that concept to the idea that nutritional needs are also unique. In the 1970s, a group basically challenged, recognized that we needed, as a profession, to have a test for nutritional deficiencies that took into account individuality. William Shive was proposed as the person to help develop it because of his knowledge in the field. He got backing from the Clayton Foundation. The Clayton Foundation, by the way, was a gentleman named Clayton who was in partnership with MD Anderson there in New Orleans. They would support research in nutrition and cancer. One of the things they did was to try and recycle the funding. As soon as something was developed, they would try and commercialize and monetize it, license it out, and recycle those funds for new things, because philanthropists want to see more and more benefit happen. I got to know Dr Shive, and he was doing his evaluations in using the classical way of looking at lymphocyte proliferation, using incorporation of radioactive [inaudible 00:29:27] into the DNA and then extracting that after five days and measuring radioactivity and therefore inferring how much new DNA there was, what DNA synthesis levels occurred and being able to infer growth of lymphocytes, which we spoke about before. When they were stimulated by a mitogen, where a mitogen could be a plant lectin like phytohemagglutinin, which would universally induced EMD cells to multiply. Remembering here what I was speaking to you about the difference between gluten sensitivity and celiac disease. Celiac disease is, again, involving T lymphocytes, meaning it's a function of the specific immune system, so only certain T lymphocytes will recognize a pathogen's peptides being presented to it, and others won't, which is why it's not really a great test for looking at particular allergies because there's too much background noise. 99% of lymphocytes don't react to a pathogen, but 1% of them do. After an infection or during an infection, a small number of lymphocytes that recognize the pathogen will divide in the circulation and in the lymphatics and multiply themselves, which is obviously not something that granulocytes to. He's stimulating lymphocytes with a mitogen. You want them to divide, because the ability of these cells to divide and clone rapidly enables you to produce the antibodies and the lymphocytes that will kill the pathogens. What they need to divide are nutrients. If you stimulate them, and they divide very slowly, you might look at adding nutrients into the culture. There was research done on that in the 1930s where people would take mold spores and radiate them and see that they no longer would divide. Then they one by one added back specific nutrients to see what would restore metabolic machinery. In fact, a group from the University of Chicago got a Nobel prize for that in 1958, so the idea was out there that lymphocyte proliferation could be a good marker for measuring a functional response to changing nutrients in a culture. My early discussions with Dr Shive were, "Dr Shive, the concept is great, but why are you using this old-fashioned method that involves radioactivity if you want to count cells?" Use a cell counter. He agreed. We started to do some work together. Unfortunately, Dr. Shive passed away, but I always was fascinated by that area, and continued to work on it for maybe 15 or 20 years, looking at using cell counters to measure lymphocyte response when stimulated with a mitogen when you alter the culture medium to add another nutrient, one by one. If you found that the adding of the nutrient induced a more robust lymphocyte proliferative response, you can infer that for whatever reason functionally, that nutrient was not at optimal levels, and there should be repletion of that nutrient through foods that contain it or even supplementation. After many years, we kind of looked at that, but we thought that even a cell counter, we're in the cell counter manufacturing business. Some people don't know it, but we're a CLIA lab, and we do these tests, but we also build cell counters and sizers that are used in our tests, because we want them to do very specific things. We found that there were other methods that we looked at that could be done more rapidly and more simply, and correlated with the cell counts. We've been validating that over the last couple of years, and we're actually going to release that testing this month, in January, to look at the levels of improvement of specific immune function when you add specific micronutrients to cell cultures. We're also looking at doing the same kind of testing under conditions of oxidative stress to see which antioxidants improve the survival of the cells when there is an oxidative stress situation going on. Gazella: That's awesome. There's a lot of integrative practitioners who are interested in that type of personalized medicine. When you say it's available in January, is it clinically available to practitioners in January? Deutsch: Yes. Gazella: Awesome. That's great. Deutsch: Yeah, we're making it available. Gazella: I have one final question. I've been researching Cell Science Systems, and it seems like it's not just about delivering a test for your company. It's about helping clinicians personalize the diet for their patients, but then providing support regarding compliance and sustainability. Why is that so important to your company? Deutsch: Our company is here to help. I've done this for coming on 34 years now, and I had health problems in my earlier years. I worked through it. I was an athlete as a kid and all that, played on teams and all that, but I had bad allergies. Finally, when I was in my 20s, with the help of some naturopaths in Australia, figured out that my issues were basically diet-driven. I got interested in this field. I know how, from firsthand experience, what a problem it can be if you don't know that you're eating something which causes your eczema, your respiratory problems, your fatigue, your arthritis, your migraines, so on and so forth. I want to do everything possible to have an impact. I know that's the way most people in the naturopathic community are as well. We've created some tools to help educate patients, to help them comply, to help them understand how to substitute certain things, to be able to take an ALCAT test result and have it reflect into a several-hundred-page personalized book of recipes, and then just make this all available. We created an educational course, which actually, we'll have to go to the Naturopathic Societies and see if they'll accredit it, but we have accreditation for this from the dietitians and nurse practitioners, so it's a course that we offer. Again, we're going to present this to the naturopaths. It costs $199. Then when people go through that, then they can purchase from us these meal planning tools and other things for their patients. We're going to put a lot of this online, so it'll be very convenient, at our website for this purpose, called GutHealthPartners.org, and just make compliance a lot easier so people stick with it and get the benefits. That's what we're doing. Gazella: That's great. We also have a lot of dietitian and nurse practitioners who are readers of the Natural Medicine Journal, so I'm sure that they'll appreciate that. That sounds like a wonderful mission for your company. This has been very interesting. Thank you again, Roger, for joining me today. Once again, I'd also like to thank our sponsor, of course, Cell Science Systems. Have a great day, Roger. Deutsch: Thanks. Thanks for having me, Karolyn.

Subscribe to Social Business Engine Apple Podcasts |Stitcher |Google Play | Google Podcasts Sales data is one of the most valuable ways to determine what is working and what isn’t in a company. One of the most overlooked pieces of data from the sales process is data surrounding deals that are lost. But as you might guess, there can be a significant amount of fear on the part of salespeople when it comes to sharing the details of why they lost a sale. What can be done to attain honest sales data for the sake of improvement? Bernie’s guest on this episode of The Social Business Engine is Bill Sexton, Vice President of Sales Operations at Systemax. Bill will be presenting a session at the upcoming Frost & Sullivan STAR event on the topic of leveraging win/loss data. On this episode, Bernie and Bill discuss how to best capture and leverage your sales team’s wins and losses so that you can use the insights you discover to make business-critical decisions and give you an edge against your competition. The conversation includes advice for getting your marketing and sales teams aligned and how to get the sales team to cooperate, especially when it comes to providing insights into why a deal was lost. This episode is sponsored by Frost & Sullivan’s STAR event for Sales leaders taking place February 11-13, 2019 in Lake Tahoe, NV. Register for the event at http://Frost.com/Vengreso and use the discount code MARIO at registration for a $250.00 savings. Why Is Sales Data So Important To Have And So Powerful To Use? Win/loss data is one of the most powerful pieces of data to use. It enables your team to make strategically informed decisions based on the data, about how to improve your process and close more deals. You can use it to accelerate sales and bring valuable insights to the product, marketing, and supply chain teams. Data about sales wins provides insight into where the company is doing well. Those insights enable you to build best-practices into team training as well as pipelines and processes. Data from your sales losses obviously reveals areas where the team needs to improve. But understand, loss data is not analyzed merely for the sake of fixing blame. More importantly, it's used to fix problems, find gaps in your process, improve client communication, develop better resources, refine sales process, and even improve your products and services. Once you find the gaps, you're able to fill them effectively with the right solutions. Win/Loss Sales Data Is Reliant On Salespeople Reporting It. How Can We Get It? The reporting of data about why a deal was won or lost is one of the aspects of the sales cycle that is most reliant on honest reporting of what happened in the process. At this point, that reporting still has to be done by human beings. Bernie asked Bill for the best methods of obtaining win/loss data when the people who need to share it may be afraid to do so. Bill shared some great advice. First, bake win/loss reporting into the sales process. His recommendation is to require a drop-down type option within the quote/order process of your company. It should only have two options: A win - which results in an order being placed, or a loss - which requires multiple choice explanation as to why the deal was lost. But there are situations where it’s not possible to bake the win/loss data into the process - such as when sales are made off-site by 3rd party vendors. In that case, Bill suggests the implementation of a mature pipeline management process that includes drop-down options with the opportunity to explain the details of each situation. Follow-up can be done through a regular cadence of reviews, once a month for example. The purpose of the follow-ups is to look into the reasons behind the larger losses in more detail. Sometimes You Need To Celebrate A Sales Loss It sounds counterintuitive to celebrate a loss, but Bill says there are great things that come from doing so. First of all, celebrating losses in a way that enables the team to improve demonstrates that there are no punitive measures applied to those who share loss data. You can even champion those who honestly share and hold them up as examples to the rest of the team. This encourages everyone to become part of the solution, which makes future losses fewer and farther between. Good analyzation of loss data also enables the team to gain strong insights from customers, salespeople, and customer service reps that can be delivered to the teams that need them: the solutions team, service team, product team, etc. This enables adjustments to be made to enable better performance in the future. Some of the things that you can gain from inspecting sales losses are... Understanding if you are priced correctly Are you providing the right product solution in the first place? Do additional products or services need to be created? Are there issues with damaged products, delivery times, etc.? These give you a very clear picture of the biggest problems in your pipeline so you can make adjustments that have the largest impact. Evaluating A Pattern Of Sales Wins Can Help You Implement New Things Bill puts a significant focus on the evaluation of sales losses since they reveal so many helpful things, but he also encourages a thorough look at sales wins. When you do, you’re able to answer some important questions... Are the solutions you're providing for your customers working or not? Are sales strategies being leveraged correctly? If so, are they driving sales as expected? Can your successes be used as examples in coaching and training? And more… Be sure you take the time to listen to this insightful conversation. Bill shares many practical ways sales organizations can use the data behind sales wins and losses to improve systems, move the company forward, and close more sales in the future. Featured on This Episode Connect with Bill on LinkedIn: https://www.linkedin.com/in/bill-sexton-b3564219 Outline of This Episode [1:40] Bill’s role as VP of Sales Operations at Systemax [2:56] Why it’s important to get the win/loss data from your sales team [4:30] The best ways to capture accurate data: bake it into the sales process [9:22] What types of insight can you glean from wins and losses [11:55] What win/loss data can tell you about weak links in the sales process [14:12] How knowledge of the wins helps the organization [15:55] What kind of collaboration is needed to make use of win/loss data? [24:34] Don’t be afraid to ask for transparency from your team Resources & People Mentioned This episode is sponsored by Frost & Sullivan’s STAR event for Sales leaders taking place February 11-13, 2019 in Lake Tahoe, NV. Register for the event at http://Frost.com/Vengreso and use the discount code MARIO at registration for a $250.00 savings. The Selling With Social Podcast with Vengreso CEO, Mario Martinez, Jr Connect With Bernie and Social Business Engine https://www.facebook.com/socialbusinessengine/ https://www.linkedin.com/in/bernieborges/ https://twitter.com/bernieborges https://instagram.com/bernieborges https://twitter.com/sbengine   Subscribe to Social Business Engine Apple Podcasts |Stitcher |Google Play | Google Podcasts There are TWO WAYS you can listen to this podcast. You can click the PLAYER BUTTON at the top of this page… or, you can listen from your mobile device’s podcast player through the podcast subscription links above. This podcast originally appeared on Social Business Engine  

    Subscribe to Social Business Engine Apple Podcasts |Stitcher |Google Play | Google Podcasts There is a unique perspective required when it comes to creating effective sales training for women. There is a tremendous benefit to such training being created by women and for women. To discuss the topic it was only natural for Bernie to invite Cynthia Barnes, Founder and CEO of the National Association of Women Sales Professionals to be his guest on this episode of The Social Business Engine Podcast. Cynthia has been recognized as one of the most influential women in sales. She is a former top 1% saleswoman and founded the NAWSP in 2016, which is the only organization in the US dedicated to helping women sales professionals reach the top 1% and Dance on the Glass Ceiling™. In this episode, you’ll hear more from Cynthia on what it means to “dance on the glass ceiling.” As you listen, you’ll also be inspired by hearing how the reality of gender discrimination in sales motivated her to launch an organization devoted to advancing women in their sales careers. Cynthia is an engaging and motivating speaker, so take the time to listen. This episode is sponsored by Frost & Sullivan’s STAR event for Sales leaders taking place February 11-13, 2019 in Lake Tahoe, NV. Register for the event at http://Frost.com/Vengreso and use the discount code MARIO at registration for a $250.00 savings. Cynthia’s Experience Motivated Her To Provide Sales Training For Women It’s both inspiring and refreshing to hear a person so enthused and committed to their profession as Cynthia is. In her own words, she’s been selling since Girl Scout Cookies were $1.50 per box. Through sales, she discovered that she loved being in control of her own income and ability to rise through her personal effort and diligence. She has learned how to use her own experience of overcoming gender discrimination to help women who aspire to achieve success in the sales profession. Her example is a large part of what makes her the outstanding leader of the National Association of Women Sales Professionals. Cynthia’s main goal is to level the playing field. That means providing women the sales training needed to be in the top 1% of sales professionals right alongside the outstanding men in the profession. Listen to this episode to hear Cynthia’s explanation of what needs to be included in sales training that is specific to women, how sales training for women empowers them to succeed, and how the NAWSP can help make it all happen. An Inspiring Goal: Women Can Dance On The Glass Ceiling We’ve all heard the phrase that women need to “break through the glass ceiling.” While it’s understood by most people that the phrase refers to the unseen career barrier many women experience based on their gender, Cynthia finds that there is a better, more women-centric way to address the issue. Her approach is simple: acknowledge that the ceiling is there and strive to overcome it - and encourage it with language that resonates with women. Rather than using language that is aggressive or violent, such as “breaking” the glass ceiling, she likes to talk about “dancing on” the glass ceiling. It’s imagery that communicates powerfully to women that they can not only overcome the barriers that exist but that they can do so in uniquely womanly ways. Sales Training For Women Means Helping Where Women Are Not As Strong Cynthia is not one to say that women and men are the same in every way. In fact, she’s well-known for admitting that women in sales tend to have particular areas where they are not as strong. In her mind, sales training for women has to address these realities head-on. She says one of the first areas to be addressed is the issue of confidence. Women tend to discount their product or service for the sake of getting the sale. But Cynthia says it’s not at all necessary. The sales training NAWSP provides teaches women how to deal with price objections and other pressures in ways that increase and enhance their confidence - which in turn allows them to close more sales at standard pricing levels. According to Cynthia, a second area where women need help is in dealing with the tendency toward perfectionism. She cites the example of women sales professionals being hesitant to actually make sales calls until they have their sales script down pat. But she’s learned that they shouldn’t wait for mastery of the script. Instead, women should write down their script, word-for-word, and use it as needed - even reading it if necessary. This enables them to overcome the perfectionistic tendency that often holds them back. The Best Outcome Is For the NAWSP To Become Obsolete The National Association of Women Sales Professionals has many goals: A national conference in October of 2019 100,000 members over the next 5 years But those are not the biggest and boldest of the organization’s goals. Cynthia wants to see the NAWSP be so effective that it becomes obsolete. She wants its emphasis of leveling the playing field for women to become so well received and embraced, and its sales training for women to be so effective, that women no longer need an advocacy organization like the NAWSP. Cynthia’s inspiring approach of turning adversity into opportunity is opening doors for women in sales across the country. Listen to this episode to be inspired, to find out more about the National Association of Women Sales Professionals, and to learn how you can connect with this amazing organization and its founder, Cynthia Barnes. Featured on This Episode Connect with Cynthia on LinkedIn: https://www.linkedin.com/in/cynthiabarnes/ Follow Cynthia on Twitter: https://twitter.com/cynthiambarnes Cynthia’s organization: https://nawsp.org/ Outline of This Episode [2:22] From meetup groups to an official organization [7:10] Why it’s time to transform sales training (for men and women) [11:34] Strategies in NAWSP’s training to strengthen women in sales [14:50] Trends Cynthia sees happening for women both young and more experienced [18:50] The future of the NAWSP: 100,000 members, 15 cities, and becoming obsolete [21:43] Bernie’s summary and Cynthia’s final comments Resources & People Mentioned Saleshacker’s list of Top Women in Sales Eastman Kodak This episode is sponsored by Frost & Sullivan’s STAR event for Sales leaders taking place February 11-13, 2019 in Lake Tahoe, NV. Register for the event at http://Frost.com/Vengreso and use the discount code MARIO at registration for a $250.00 savings. The Selling With Social Podcast with Vengreso CEO, Mario Martinez, Jr Connect With Bernie and Social Business Engine https://www.facebook.com/socialbusinessengine/ https://www.linkedin.com/in/bernieborges/ https://twitter.com/bernieborges https://instagram.com/bernieborges https://twitter.com/sbengine   Subscribe to Social Business Engine Apple Podcasts |Stitcher |Google Play | Google Podcasts   There are TWO WAYS you can listen to this podcast. You can click the PLAYER BUTTON at the top of this page… or, you can listen from your mobile device’s podcast player through the podcast subscription links above. This podcast originally appeared on Social Business Engine Subscribe to Social Business Engine Apple Podcasts |Stitcher |Google Play | Google Podcasts  

Subscribe to Social Business Engine Apple Podcasts |Stitcher |Google Play | Google Podcasts   There are many ways to apply artificial intelligence in content marketing. Bernie’s guest on this episode of Social Business Engine is an expert when it comes to the intersection of content marketing and the application of AI to it. Paul Roetzer is the CEO of PR 20/20, author of “The Marketing Performance Blueprint,” and the creator of the Marketing Artificial Intelligence Institute. When asked why he launched MAII Paul says it was…’to translate the buzz around AI into real-world knowledge and actionable insights for marketers, so that it’s approachable and tactical.” Paul regularly translates the concepts behind AI-related technologies into terms marketers can understand. He does this to help them know why AI matters and how to use it (or not) in day-to-day marketing. On this episode, Bernie and Paul discuss practical ways to get started with AI, specifically in content marketing. This episode is sponsored by Frost & Sullivan. Join Vengreso at STAR, February 11-13, 2019 to mix and mingle with forward thinking sales executives and thought leaders. We're extending a $250 savings to all Vengreso subscribers. For full details visit: frost.com/vengreso and use discount code MARIO at registration. Those Who Embrace Content Marketing AI Now Will Be At An Advantage Recent studies show that only 18% of companies have figured out how to use AI to the point that they are scaling it in their operations. That means that no matter what area of marketing you work in, or what level of knowledge you have about AI, you are NOT behind the curve. There are still amazing opportunities on the horizon for marketers who are willing to learn and embrace artificial intelligence. Those marketing professionals and the companies they work for will have a distinct competitive advantage in days to come. In this conversation Paul provides a number of helpful use-cases for AI at this stage in the game, demonstrating how it can be used to simplify workflows, offload repetitive tasks to save time and money, and even enhance the strategic parts of what we do as marketers. You won’t want to miss what he shares. It’s very easy to understand and makes perfect sense for marketers of all stripes. The 2 Main Reasons Marketers Should Be Using Artificial Intelligence If you are interested in using artificial intelligence to enhance your marketing efforts, where should you begin? Paul says there are two primary models you should consider to determine how to use AI in your content marketing. The first model is surrounding problems that are time intensive or data intensive for easy wins when it comes to applying AI as a possible solution in your content marketing strategy. The second model is what Paul refers to as a use-case model. AI is built to do narrowly defined tasks, so look at daily marketing activities such as reporting, editing and analytics, then discern the benefit you'd receive if those things were done automatically. In both cases, look for ways you can drive efficiency or increase revenue by doing things better. AI is often best used to enable cost reduction or revenue generation. How The Average Marketer Can Get Started With AI If you are eager to get artificial intelligence into your content marketing mix, you first need to look at repetitive, manual tasks in your marketing workflow. It doesn’t matter your area of specialty. Make a list of use-cases, identify which ones could be intelligently automated, then start looking for a solution. Check the MAII website for possible solution providers (see the link below). Next, look at ways you can get more out of your existing data. Most companies have tons of data from CRMs, Google Analytics, and more that sits on servers doing nothing. AI can help you utilize that data to gain greater insights, predict outcomes, determine smarter strategies, and more. Finally, look at the core technologies that are already a part of your marketing tech stack. How are those providers using AI? Do they have AI features as part of their solution that you are not implementing? Perhaps they have ideas about how you can better use their solution coupled with AI from another source? Don’t miss this great conversation. Paul concludes by addressing how AI is going to impact marketing careers in both the short-term and long-term. You’ll want to hear what he has to say about that. Featured on This Episode Paul Roetzer on LinkedIn: https://www.linkedin.com/in/paulroetzer Paul on Twitter: https://Twitter.com/PaulRoetzer PR 20/20: https://www.pr2020.com/ The Marketing Artificial Intelligence Conference: https://www.marketingaiinstitute.com/events/marketing-artificial-intelligence-conference-2019 The Marketing AI Institute: https://www.marketingaiinstitute.com/ Paul’s book: The Marketing Performance Blueprint: http://a.co/d/3YsKwak Outline of This Episode [2:39] The current status of how AI is impacting the marketing world [6:37] AI is biased by the data and how it is trained. That means we have to be careful [8:30] Models marketers can use to harness the power of AI [12:34] Guidance for getting started with AI in your marketing workflow [16:14] The vision behind the Marketing AI Institute [20:47] Trends regarding the kinds of marketers who are embracing AI [22:03] What impact will AI have on marketing as a career? Resources & People Mentioned This episode is sponsored by Frost & Sullivan. Join Vengreso at STAR, February 11-13, 2019 to mix and mingle with forward thinking sales executives and thought leaders. We're extending a $250 savings to all Vengreso subscribers. For full details visit: frost.com/vengreso and use discount code MARIO at registration. Conversica: https://www.conversica.com/ SBE episode with Victor Belfor: https://vengreso.com/blog/victor-belfor-modern-marketer The Selling With Social Podcast with Vengreso CEO, Mario Martinez, Jr IBMs Watson goes on Jeopardy: https://www.techrepublic.com/article/ibm-watson-the-inside-story-of-how-the-jeopardy-winning-supercomputer-was-born-and-what-it-wants-to-do-next/ BOOK: Automate This: http://a.co/d/7pULneT Ai.google: https://ai.google/ Connect With Bernie and Social Business Engine https://www.facebook.com/socialbusinessengine/ https://www.linkedin.com/in/bernieborges/ https://twitter.com/bernieborges https://instagram.com/bernieborges https://twitter.com/sbengine   Subscribe to Social Business Engine Apple Podcasts |Stitcher |Google Play | Google Podcasts There are TWO WAYS you can listen to this podcast. You can click the PLAYER BUTTON at the top of this page… or, you can listen from your mobile device’s podcast player through the podcast subscription links above. This podcast originally appeared on Social Business Engine

Ouça o Start Eldorado, sobre tecnologia, mercado e transformação digital, que vai ao ar às quartas-feiras, às 22h, na Rádio Eldorado (FM 107,3 - SP). Nesta edição, o Start Eldorado recebe Camilla Tápias, vice-presidente da Telefônica-Vivo e Renato Pasquini, country manager da Frost & Sullivan no Brasil, que falam sobre a transformação digital nas operadoras móveis.See omnystudio.com/listener for privacy information.

Stephen Loynd is the global program director of the digital transformation practice at Frost & Sullivan and is therefore well known internationally as a leading futurist and CX expert. Stephen is constantly on the road speaking at major conferences and I caught up with him on the phone from his base in Washington DC. We talked about emerging CX technologies and how the contact centre agent role is evolving in new directions. https://ww2.frost.com/ https://twitter.com/loyndsview

Subscribe to Social Business Engine Apple Podcasts |Stitcher |Google Play | Google Podcasts One of the most difficult things for any company to do quickly is to effectively hire a large team - and thanks to digital transformation, social recruiting is a viable way to do it at scale. On this episode Bernie invited a duo to join him to discuss the issue - Bill Quirk, Strategic Account Manager at Work4 Labs and Robert Constantine, Director of Digital and Social Media Marketing at iQor. You’ll hear how iQor, a global Business Process Outsourcing company with a need to staff up quickly for work in call centers and customer care centers around the globe has partnered with Work4Labs to source talent at scale using Facebook Lead Ads. You’ll hear about the method they are using and the impressive results they’re experiencing by applying digital marketing best practices to talent recruiting. And if recruiting employees isn’t your responsibility, you’ll still want to listen because you’ll hear relevant ideas that you may be able to apply to your overall digital strategy. This episode is sponsored by Frost & Sullivan. Vengreso is proud to be a partner with Frost & Sullivan on the 19th annual Marketing Executive MindXchange event: Marketing Impact 2025. We’ll be moderating a Think Tank discussion focused on Creating a Consistent Omni-Channel Customer Journey. Join us at Marketing Impact 2025 July 16 – 18, 2018 in Nashville, TN to mix and mingle with forward thinking marketing executives and thought leaders. As an event partner, we’re excited to extend a $250 savings to all Vengreso subscribers. Simply visit: www.frost.com/mar and use discount code VENGRESO at registration. I look forward to seeing you in Nashville! Facebook is a Gold Mine For Companies Needing to Recruit At Scale Over 2 billion people currently use Facebook across the globe (2018). That’s a massive group of people hanging out in the same place online. And they are digitally savvy people - so it makes sense for companies to tap into that amazing talent pool to find and nurture leads for the purpose of recruiting. The iQor team needed to find better ways to fill positions in their global call centers, so they turned to the Work4Labs team for help. What they learned is that Facebook Lead Ads enable them to apply a digital marketing approach of lead - nurture - convert to their social recruiting, with great success. What you’ll hear on this episode is an amazing case study that demonstrates how digital transformation is changing the way companies do business in a variety of areas, not just in sales and marketing. You’ll glean many insights from this conversation that you can apply across the board in your digital strategy, not just in the area of recruiting, so be sure you take the time to listen. How iQor and Work4Labs Pioneered A Social Recruiting Approach The approach the Work4Labs team applied to the iQor recruiting process was truly a first-of-its-kind strategy. The advent of Facebook Lead Ads in 2015 is what made it possible to effectively target talent with specific skill sets and characteristics. Using the platform they can even create “look-alike” audiences that enables their ads to have even greater reach. This strategy has become a core approach the Work4Labs team uses with dozens of their clients, to great effect. You can hear the results iQor got from this targeted way of finding employee leads, how they’ve nurtured relationships with those potential employees, and how those social relationships have converted to new hires at scale, on this episode of Social Business Engine. Social Recruiting Finds Exclusive Candidates (Those Not Looking For A Job) As the Work4Leads team got started with their social recruiting strategy they discovered a very surprising and delightful reality about their approach - they were connecting with and nurturing relationships with qualified people who weren’t actually looking for jobs. That means up to 70% of the candidates that finally interviewed for the positions they were seeking to fill were not being courted by other companies at all. The approach has been so successful that Facebook is now the #2 source for applicants for iQor, behind employee referrals. Another great benefit of using Facebook Lead Ads to generate recruiting leads is that iQor’s cost per candidate wound up being very low - from $1 to $3 per lead. It made the ability to find qualified candidates in record time amazingly affordable and even more effective than traditional approaches. Digital transformation has made recruiting at scale a reality. But more importantly, this social recruiting case study featuring Work4Labs and iQor demonstrates how companies who are willing to boldly use the tools at their disposal can increase their effectiveness and become pioneers in their industry. Featured on This Episode Bill Quirk on LinkedIn Robert Constantine on LinkedIn iQor Work4Labs Work4Labs iQor case study Outline of This Episode [2:56] How Work4Labs and iQor are partnering to recruit using Facebook [6:10] How Facebook is a gold mine for recruiters [8:40] Lead Ads made hiring for iQor’s call center a faster process [12:50] Amazing results have come from this pioneering approach [17:12] New steps into the Facebook Marketplace jobs section (a new opportunity) [25:03] Working hard to get performance data on hires - adding it to new lead generation Resources & People Mentioned This episode is sponsored by Frost & Sullivan. Vengreso is proud to be a partner with Frost & Sullivan on the 19th annual Marketing Executive MindXchange event: Marketing Impact 2025. We’ll be moderating a Think Tank discussion focused on Creating a Consistent Omni-Channel Customer Journey. Join us at Marketing Impact 2025 July 16 – 18, 2018 in Nashville, TN to mix and mingle with forward thinking marketing executives and thought leaders. As an event partner, we’re excited to extend a $250 savings to all Vengreso subscribers. Simply visit: www.frost.com/mar and use discount code VENGRESO at registration. I look forward to seeing you in Nashville! Facebook Lead Ads Facebook Marketplace Hubspot The Selling With Social Podcast with Vengreso CEO, Mario Martinez, Jr Connect With Bernie and Social Business Engine https://www.facebook.com/socialbusinessengine/ https://www.linkedin.com/in/bernieborges/ https://twitter.com/bernieborges https://twitter.com/sbengine Subscribe to Social Business Engine Apple Podcasts |Stitcher |Google Play | Google Podcasts There are TWO WAYS you can listen to this podcast. You can click the PLAYER BUTTON at the top of this page… or, you can listen from your mobile device’s podcast player through the podcast subscription links above. This podcast originally appeared on Social Business Engine  

Subscribe to Social Business Engine Apple Podcasts |Stitcher |Google Play By now you’ve surely heard about GDPR. It’s the Global Data Protection Regulation - and it impacts all businesses that sell globally and store information about individual consumers. The ramifications of this regulation are complex and it’s not entirely clear to everyday marketers what some of the requirements mean, so Bernie asked Juliette Rizkallah, Chief Marketing Officer of SailPoint Technologies to shed light on this topic on this episode. In addition to her role as CMO at Sailpoint, Juliette is a recognized identity and security expert, a Forbes Technology Council contributing writer, and a popular, sought-out speaker. On this episode, Juliette brings clarity to the GDPR topic for marketers struggling to understand it. Juliette has both a technical and pragmatic understanding of how GDPR affects the marketing organization. You’ll want to listen to this episode in its entirety to understand how GDPR affects you and what you need to do to be in compliance - because not being in compliance can be very costly. This episode is sponsored by Frost & Sullivan. Vengreso is proud to be a partner with Frost & Sullivan on the 19th annual Marketing Executive MindXchange event: Marketing Impact 2025. We’ll be moderating a Think Tank discussion focused on Creating a Consistent Omni-Channel Customer Journey. Join us at Marketing Impact 2025 July 16 – 18, 2018 in Nashville, TN to mix and mingle with forward thinking marketing executives and thought leaders. As an event partner, we’re excited to extend a $250 savings to all Vengreso subscribers. Simply visit: www.frost.com/mar and use discount code VENGRESO at registration. What’s the Cost of Non-Compliance With GDPR? It’s easy to scoff at new regulations, especially measures as confusing as GDPR, but it’s not worth the risk to remain non-compliant. Any company found to be in violation of GDPR can be fined up to $20 million Euros or 4% of total revenues for the company - whichever is highest. That is an unprecedented penalty that puts a powerful set of teeth into the legislation. But GDPR is also sweeping in its scope. As Juliette says, “In the case of GDPR… it’s whatever a consumer decides that a corporation should be doing about their data, including their right to be forgotten. Because of that, it makes it very complex for companies to try to figure out how to manage compliance for it.” Juliette’s insights are practical and helpful, based on her understanding of the regulation. Be sure to listen in order to understand what your company needs to do to become and remain compliant. Your First GDPR Compliance Step: Take Inventory of Customer Data During this episode, Juliette and Bernie both admit that companies based in the United States have historically been sloppy when it comes to the oversight of consumer data. But because of GDPR, those days are over. Companies that do not carefully manage and protect the personal data of citizens of the European Union can experience devastating losses if consumers complain and they are found to be in non-compliance. Juliette says that the first step to becoming compliant is to take an inventory of all consumer data within your organization. You need to know where it is kept, where it came from, determine what protections you need to have around that data, develop a data management system, and develop a plan for the eventuality that you are asked to remove all information about specific individuals. GDPR Gives Consumers The Right To Be Forgotten By Companies As with any new regulation, GDPR contains verbiage that begs for clarification. For example, one of the provisions of the law is that consumers have the right to request that every bit of their personal data be removed from a company’s dataset, even if they have previously opted into that company’s communication channels. And the burden of proof that such actions have been complied with is on the vendor/company asked to delete the data. That presents a problem: How can a company keep an accurate record that they’ve deleted all information about a particular consumer if all information about that consumer is supposed to be removed from their system? It’s a problem that will undoubtedly be ironed out over time, but until then marketing executives and legal departments are scrambling to protect their companies. What Consumer Data Can Companies Provide To Vendors Under GDPR? It's probably clear to you by now that GDPR is not only far-reaching, it is also very difficult to apply with confidence. Juliette demonstrates this by pointing out that companies that work with vendors on behalf of their customers must, at times, share their customer data with those vendors. How is it going to be made clear exactly what data is being shared, by whom, and for what purposes? Will marketers and vendors need codified contracts in order to ensure consumer data is protected adequately? Will individual customers need to opt-in to the sharing required between the company and their vendor? Juliette has a number of very practical ideas about where to begin to assess your company's ability to comply with GDPR. Listen to this episode and share it with your Chief Marketing Officer. Your company needs to know this information. Featured on This Episode Juliette Rizkallah on LinkedIn Juliette on Twitter: @JulietteSultan Sailpoint Technologies Forbes Technology Council Contributor Outline of This Episode [2:52] Who is Juliette and Sailpoint technologies? [3:40] What is GDPR (Global Data Protection Regulation)? [6:14] How do European-based rules like this impact U.S companies? [8:07] Anyone who collects consumer information is in the crosshairs of GDPR [11:20] Juliette’s tips for where marketers should start to stay in compliance [19:56] How will marketing departments change because of GDPR? [24:09] Bernie’s summary of the issues discussed [29:09] Customer data shared with Vendors has to be codified in contracts Resources & People Mentioned This episode is sponsored by Frost & Sullivan. Vengreso is proud to be a partner with Frost & Sullivan on the 19th annual Marketing Executive MindXchange event: Marketing Impact 2025. We’ll be moderating a Think Tank discussion focused on Creating a Consistent Omni-Channel Customer Journey. Join us at Marketing Impact 2025 July 16 – 18, 2018 in Nashville, TN to mix and mingle with forward thinking marketing executives and thought leaders. As an event partner, we’re excited to extend a $250 savings to all Vengreso subscribers. Simply visit: www.frost.com/mar and use discount code VENGRESO at registration. I look forward to seeing you in Nashville! GDPR European Portal The Selling With Social Podcast with Vengreso CEO, Mario Martinez, Jr Connect With Bernie and Social Business Engine https://www.facebook.com/socialbusinessengine/ https://www.linkedin.com/in/bernieborges/ https://twitter.com/bernieborges https://twitter.com/sbengine Subscribe to Social Business Engine Apple Podcasts |Stitcher |Google Play There are TWO WAYS you can listen to this podcast. You can click the PLAYER BUTTON at the top of this page… or, you can listen from your mobile device’s podcast player through the podcast subscription links above. This podcast originally appeared on Social Business Engine  

Subscribe to Social Business Engine Apple Podcasts |Stitcher |Google Play Marketing organizations in the current business environment have a number of challenges before them due to advances in technology and the cultural shifts that are happening because of them. To build a 21st century marketing organization it’s important to look carefully at these challenges to determine how to best structure marketing teams to deliver the most effective results. Bernie’s guest on this episode is Betsy Rohtbart, Vice President of Digital Marketing at Vonage. On this episode, Betsy shares the lessons she’s learned about building a modern marketing team - through her experience both on the agency side and on the brand side. Her insights can be applied by any marketing leader in any industry who is tasked with building and evolving a marketing team that needs both digital and offline marketing skills, so you can be sure, you will hear practical, real-world advice from what Betsy shares. Vengreso is proud to be a partner with Frost & Sullivan on the 19th annual Marketing Executive MindXchange event: Marketing Impact 2025. We’ll be moderating a Think Tank discussion focused on Creating a Consistent Omni-Channel Customer Journey. Join us at Marketing Impact 2025 July 16 – 18, 2018 in Nashville, TN to mix and mingle with forward thinking marketing executives and thought leaders. As an event partner, we’re excited to extend a $250 savings to all Vengreso subscribers. Simply visit: www.frost.com/mar and use discount Do You Have The Right Structure In Your Marketing Organization? When it comes to structuring your marketing organization in the most effective way, there are many pieces to the puzzle. The first is getting clear about what the team is trying to achieve and work backward from there, building the capabilities in your team through training and hiring the expertise you need to accomplish that goal. As you do, be aware that the result is that your marketing department won’t look like the marketing department of any other organization because it will be customized to meet the needs of your customers. When it comes to hiring the expertise you need, Betsy says the illustration that makes the most sense to her is to think of your marketing team like a game of Tetris. Your marketing organization will have a variety of expertise “gaps” that need to be filled but don't expect a one-size-fits-all candidate to appear on your radar. Some people are pure generalists. Some are pure specialists. A good marketing department needs both, a mix that fills in all the gaps and is able to remain flexible as technologies and marketing approaches change. What is More Important When Hiring, Business Acumen or “Fit” on The Team? Betsy says that the modern marketing organization must be fully immersed in the company’s goals but also able to frame those goals to agency partners so they can be successful in delivering for clients. So business acumen is critical in that situation. Marketing leaders need to go into every relationship with the attitude that everyone they work with is just as much working for the company as they are, even when those people are outside agencies. And when it comes to finding the agencies or individuals that will do the best job Betsy says she would rather hire someone who is the right culture fit even if they are not as technically qualified as another candidate. Many times, the technical skills needed for a role can be taught to people who don’t possess them, but the characteristics that make for a good culture fit cannot be taught. For that reason, culture fit is more important. The Dos and Don’ts of Building A Great Marketing Organization There is a tremendous amount of detail that goes into building a truly great marketing organization in the modern world. Toward the end of this conversation, Betsy shared her own list of dos and don’ts about how to build a great marketing organization. It is clearly a necessity for marketing organizations to stay up on how the latest analytics tools work - but knowing how to use analytics tools doesn’t mean your team will be good analysts. Ultimately there is a level of finesse that has to be learned - and it is learned by observation over time. Marketing leaders need to be aware that at the end of the day you have to evaluate what you did as a team, admit mistakes that were made, and make changes that bring improvement. Learn from your mistakes and move on. Work to create an independent, problem-solving attitude in team members by encouraging them to escalate things to you AS problems arise rather than after things are already out of control. That way you’re not solving problems for them, but teaching them how to solve problems themselves. Work to build a team that works together like a healthy family. As the team grows, managers may need to break teams down into smaller groups to maintain connection and synergy. Managers should keep themselves accountable for understanding the needs of the team and for leading by example. Demonstrate best-practices but also demonstrate how to own your mistakes, learn from them, and grow as a result. You can meet Betsy Rohtbart, Vice President Digital Marketing at Vonage at the Frost & Sullivan 19th Annual Marketing Impact MindXchange event, July 16-18 in Nashville, TN where she is speaking on this topic. Featured on This Episode Connect with Betsy on LinkedIn Betsy on Twitter: @BetsyMRohtbart Vonage Vonage on Twitter: @Vonage Outline of This Episode [0:40] Bernie’s introduction to Betsy Rohtbart, guest on this episode - her role at the company. [3:22] What does the 21st Century marketing department look like? [6:37] The role business acumen plays in the modern marketing department [8:36] What is the role of “fit” in the modern marketing organization? [11:06] How can marketing organizations stay current? [15:29] Management dos and don’ts for building a great marketing organization [21:27] The importance of managers being willing to take blame for their mistakes Resources & People Mentioned BOOK: Good to Great by Jim Collins Adobe Analytics Core Metrics Google Analytics Alan Masarek, CEO of Vongage The Selling With Social Podcast with Vengreso CEO, Mario Martinez, Jr Connect With Bernie and Social Business Engine https://www.facebook.com/socialbusinessengine/ https://www.linkedin.com/in/bernieborges/ https://twitter.com/bernieborges https://twitter.com/sbengine Subscribe to Social Business Engine Apple Podcasts |Stitcher |Google Play There are TWO WAYS you can listen to this podcast. You can click the PLAYER BUTTON at the top of this page… or, you can listen from your mobile device’s podcast player through the podcast subscription links above. This podcast originally appeared on Social Business Engine  

Subscribe to Social Business Engine Apple Podcasts |Stitcher |Google Play For some time now Bernie has been talking about the growing importance of learning how to use Artificial Intelligence for marketing. While we still have a lot to learn, AI has finally developed to a point that it can be used effectively, at scale, to reach more customers in personalized ways. Bernie’s guest on this episode is Andrew Malcolm, Chief Marketing Officer at Evernote. Andrew tells how he and his team are doing exactly that and explains why their approach has enabled Evernote to evolve into a technology-driven marketing organization. Toward the end of the conversation, Andrew wraps up with best practices that can be applied to your organization. Anyone interested in the future of marketing tech needs to hear this real-life application of AI to marketing. Vengreso is proud to be a partner with Frost & Sullivan on the 19th annual Marketing Executive MindXchange event: Marketing Impact 2025. We’ll be moderating a Think Tank discussion focused on Creating a Consistent Omni-Channel Customer Journey. Join us at Marketing Impact 2025 July 16 – 18, 2018 in Nashville, TN to mix and mingle with forward thinking marketing executives and thought leaders. As an event partner, we’re excited to extend a $250 savings to all Vengreso subscribers. Simply visit: www.frost.com/mar and use discount code VENGRESO at registration. Believe It Or Not, AI CAN Be Used To Market In A Personalized Way It’s a strange way to say it, but Andrew Malcolm describes the approach the Evernote team takes in integrating AI into their marketing systems as being “creatively analytic.” They use big data, machine learning, and AI to connect to just the right person at just the right time - and it’s through that approach that they are able to do something paradoxical - deliver personal marketing using a machine. It’s an insightful approach that is enabling them to market effectively for 2 cents per user, per year. Did you get that? Their approach is a demonstration of powerful, personalized marketing that is scalable and effective. In this conversation Andrew outlines how to establish a system of AI-powered marketing through determining what TYPE of message is best to deliver to your customers first (based on geography, device type, time of day, their setting, and the type of content they are already interacting with) and then use the probabilities you discover to deliver the right content with a touch of human creativity. Andrew and his team have spent the time to work out an incredible system for Evernote and what he shares on this episode can help you blaze the same trail in your marketing department, so be sure you listen. Modularizing Content To Fit The Needs Of A Customer Bernie’s curiosity about the use of AI and machine learning in Evernote's marketing strategy led him to ask Andrew a question about how the Evernote team is making content that is personalized, yet relevant to a wide variety of users. Andrew’s answer reveals a powerful insight into the very structure of content itself. He says that all content is made up of a series of components that remain the same, but may be rearranged or selectively chosen or left out. What is included or not depends on individual customer scenarios. Humans can’t make the kinds of determinations to make it happen, but machines (otherwise known as algorithms, not true physical devices) can based on thousands of data points. The right content can be selected from a repository of available content and displayed for a user in a way that fits them, in seconds rather than hours. But before taking that step, the system needs to key in on the moments in a customer's experience that matter the most in order to know WHEN to deliver the content at the most opportune time. Andrew explains that the important thing is not that you need to know exactly WHAT to say to a customer, it’s that you know exactly WHEN to say it. That’s why the Evernote team spends lots of time doing what they call, “moment testing” rather than copy testing. Find out how Evernote’s marketing department uses moment testing, a content cache, and AI to send users the right messaging at exactly the right time - on this episode. The Tools You Need To Use Artificial Intelligence For Marketing As you begin thinking about using artificial intelligence in your marketing systems, you’re naturally going to wonder what tools you will need. Andrew warns that at this point in the development of AI, tools that say they contain everything you need to automate your marketing effectively are making claims they can’t always back up, so you should be wary. He advises that you keep it simple. The first thing you need is not a piece of software, but clean data. The tools you wind up using will only be as good as the data you provide to them, so you need to make sure that you’re getting accurate data that represents your customer’s experience well. Beyond that, you’ll need a content management system, an analytics tool, a campaign management tool, and some sort of data repository. Listen to this episode to hear Andrew’s explanation of how these basic tools have been combined at Evernote to create an automated marketing system that provides personalized, customer-specific content to their marketing team so that a final, human touch of creativity and customization can be added. How To Get Started Using Artificial Intelligence For Marketing As you consider using AI as part of your marketing systems, don’t be overwhelmed. There are low risk ways to get started, because you’re not experimenting with critical aspects of your marketing mix. Andrew gives an example of this sort of experiment using the homepage of a website. By making use of geotargeting you can offer a different, culturally attractive version of your website to visitors depending on what part of the world they are viewing from. And how do you know what content to provide to users from different parts of the world? By the data you’ve been able to collect through your own software or services. Andrew explains it all in this conversation and it’s not as complicated as it sounds. The integration of AI into marketing is becoming a reality right before our eyes. Don’t miss out on this incredible opportunity to put your marketing approach on the cutting edge, reach customers in a more personalized way, and do so faster and more economically than you ever have before. You can meet Andrew Malcolm, Chief Marketing Officer at Evernote at the Frost & Sullivan 19th Annual Marketing Impact MindXchange event, July 16 - 18 in Nashville, TN where he is speaking on this topic. Featured on This Episode Andrew on LinkedIn Andrew on Twitter: @EverMalc Evernote The Evernote Blog Outline of This Episode [0:31] Chief Marketing Officer at Evernote, .Andrew Malcolm [2:29] The easiest way to turn your ideas into actions: Evernote - and Andrew’s role at Evernote [3:30] Creatively Analytic Marketing: The new approach using technology [5:20] Personalizing content using machine learning and AI [7:05] Modularizing content to make the experience easier and still customized [9:40] What channels are at your disposal? How can you use them to deliver your messages? [12:38] Technology needed: clean data, the type of targeting, the right systems [15:04] Approaches that are working - and those that are not working [17:03] Tips for the listener who is just getting started doing using AI for marketing [19:23] Categories of tools to consider for AI in marketing [25:20] The difficult dynamics of building a team that is able to do marketing using Artificial Intelligence Resources & People Mentioned Tableau The Selling With Social Podcast with Vengreso CEO, Mario Martinez, Jr Connect With Bernie and Social Business Engine https://www.facebook.com/socialbusinessengine/ https://www.linkedin.com/in/bernieborges/ https://twitter.com/bernieborges https://twitter.com/sbengine   Subscribe to Social Business Engine Apple Podcasts |Stitcher |Google Play There are TWO WAYS you can listen to this podcast. You can click the PLAYER BUTTON at the top of this page… or, you can listen from your mobile device’s podcast player through the podcast subscription links above. This podcast originally appeared on Social Business Engine  

In this episode, Dr. Steve talks with award-winning CRM platform Founder and CEO Brad Bostic of HC1.com The HC1 platform has been adopted across more than 1,200 leading lab, post acute care, and health systems. The company has received accolades from Gartner Research, was named "Best Healthcare CRM"​ by Frost & Sullivan, and is the top rated solution in the KLAS Healthcare CRM report. In this episode, Dr. Steve and Brad Bostic go deep into the following areas: Overview of HC1 and the wide client areas it adds value into A unique solution for the opioid epidemic Machine learning and unique technology for private and public health use Growing referrals and patient acquisition in post-acute facilities and health systems Working in with Uber Health and platform partners Waging a win-able war on prescription drug addiction

Melanie Turek, VP of connected work research at Frost & Sullivan, walks us through key components -- and sticking points -- of customer-oriented digital transformation projects.

In this episode Stephen looks into protecting the growing African Pharmaceutical Industrial and World Trade Organisation protections and problems.According to Frost & Sullivan,the pharmaceuticals market in Africa is expected to reach a business opportunity of $45 billion in 2020, propelled by a convergence of changing economic profiles, rapid urbanisation, increased healthcare spending and investment, and increasing incidence of chronic lifestyle diseases.--- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/appSupport this podcast: https://anchor.fm/thats-all-i-have-to-say-about-that/support

In this episode Stephen looks into protecting the growing African Pharmaceutical Industrial and World Trade Organisation protections and problems.According to Frost & Sullivan,the pharmaceuticals market in Africa is expected to reach a business opportunity of $45 billion in 2020, propelled by a convergence of changing economic profiles, rapid urbanisation, increased healthcare spending and investment, and increasing incidence of chronic lifestyle diseases.--- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/appSupport this podcast: https://anchor.fm/thats-all-i-have-to-say-about-that/support

Santa Clara, Calif. - August 22, 2017 - Avaya announced today that it has received the 2017 North American Customer Value Leadership Award in Contact Routing from industry analyst firm Frost & Sullivan. This award, the result of an extensive evaluation against a number of benchmarking criteria, represents Avaya’s leadership and innovation as a supplier of contact center routing technologies through its Customer Engagement portfolio.

Episode 235: ControlTalk NOW — Smart Buildings PodCast for week ending August 13, 2017 features two insightful interviews with Marc Petock, Lynxspring’s Chief Communications Officer & Vice President, Marketing, and Aaron Gorka, Innovation Manager for ANT Technologies. Check out ACI’s European Smart Homes 2017; ControlTrends Discovers Monnit Wireless Sensors at Realcomm|IBcon 2017; Belimo’s Correcting Low Delta T Webinar: Internet of Things (IoT); Cybersecurity Improvement Act of 2017; The Dark Web Goes Corporate; NIST Cybersecurity for IoT Program; and Therese Sullivan: Appreciating How Metadata Makes Artificial Intelligence Possible. Internet of Things (IoT) Cybersecurity Improvement Act of 2017 Introduced by Senators Mark Warner, Cory Gardner, Ron Wyden, and Steve Daines. On August 1, 2017, the U.S. Government took a significant “lead by example” step forward in the battle of Internet of Things (IoT) security. Chief among the vendor commitments — that must be made to the U.S.Government: That their IoT devices are patchable; that the devices don’t contain known vulnerabilities; and that the devices don’t contain hard-coded passwords. ACI’s European Smart Homes 2017 will be taking place in London, UK, on 25th & 26th of October 2017.Join European Smart Homes 2017 conference on 25th & 26th October in London, UK and hear John Hutchins’ presentation entitled “Smart Homes and Utility Customer Experience – exploring the link between smart homes, connected devices and better customer experience for utility customers.” The Dark Web Goes Corporate, by Josh Fruhlinger, CSO. By Josh Fruhlinger, CSO. The “dark web” is a phrase strikes an ominous tone, conveying an impression of a marketplace where anything is for sale: hacking tools, weapons, drugs, child pornography, even freelance assassination services. And according to experts we spoke to, all of that’s still true. But something has changed in the way the dark web does business. If there was a time when venturing online to buy these illegal items was like taking your life in your hands in a dark alley, today the experience in quite different. ControlTrends Discovers Monnit Wireless Sensors at Realcomm|IBcon 2017. One of the really cool things about covering shows like Realcomm|IBcon is that we quite often get first looks at new vendors and technologies. Although wireless sensors are not new to Smart Buildings, Monnit’s approach and product offering are. Check this video out to see why. Monnit remote monitoring systems can be setup in just a few minutes and our intuitive interface makes managing your system a snap, and Mommit’s optimized RF communications platform provides superior wireless range for covering large areas. Ken’s Calendar: Belimo’s Correcting Low Delta T Webinar, Wednesday, August 23 at 1:00 PM EDT. Chilled water provided from a utility plant is commonly used in a building’s HVAC system in lieu of installing chillers. This results in lower return water temperatures which decreases the efficiency of the entire chilled water system resulting in the condition known as “Low ∆T Syndrome.” In this webinar we will review the design of a district chilled water system and discuss a study of a building where “Low ∆T Syndrome” was corrected at the point of water to air heat transfer. NIST Cybersecurity for IoT Program (20.8 Billion Connected Devices in Use by 2020). Though each of us, in our own way and at our speed, has willingly or unwillingly, become more acclimated and accepted the rapid proliferation of IoT devices connecting us to the data bases in the clouds, it is still a challenge to fully comprehend the impact this hatching reality will have on our personal lives and professional careers — and we probably should know a lot more. Among the many sources of valuable insight and guidance available to ControlTrends Community, the NIST’s Cybersecurity for the Internet of Things is certainly one of the best. Therese Sullivan: Appreciating How Metadata Makes Artificial Intelligence Possible. Therese Sullivan, editor of BuildingContext.me, and our ControlTrends’ eyes and ears from Silicon Valley, takes us on a data journey that begins at the ethereal origins of Artificial Intelligence (Dartmouth, 1956) and delivers us to metadata and Project Haystack — introducing some of the label makers in between. ControlTalk NOW’s first interview is with industry veteran Marc Petock, Lynxspring‘s Chief Communications Officer & Vice President, Marketing. Marc first updates the ControlTrends Community on the 2017 Lynxspring Exchange, which is open to everybody. This will be the best Exchange ever. Everything is good: Location (Scottsdale, AZ); Speakers (Roberta Gamble, Frost & Sullivan; Tom Schircliff and Rob Murchinson, Intelligent Buildings; and Mark Jewell, Selling Energy); can’t miss technology and product updates, and an all-star cast of Vendor-Sponsors. Marc also addresses Cyber Security, Edge Controllers, and the 2017 ControlTrends Awards. ControlTalk NOW’s second interview is with Aaron Gorka, Innovation Manager for ANT Technologies, who extends the ControlTrends Community a special offer with Ant Technologies. ANT Technologies software portfolio is designed to make contractors more profitable. Aaron grew up in the contracting world — working with his father in a family business environment. He knows the business and financial challenges firsthand. ANT Technologies has the curated software tools: Management of Projects, Service Tools, and Tenant Energy Billing — that will make contractors more efficient and, more profitable. Click here to find your local CGNA distributor and take advantage of Aaron’s special ControlTrends offer that he made during the podcast. The post Episode 235: ControlTalk NOW — Smart Buildings PodCast for Week Ending August 13, 2017 appeared first on ControlTrends.

Industry watcher Elka Popova, a Frost & Sullivan program director, shares her perspective on this acquisition, discussing Mitel's market positioning, why the move makes sense, and more.

Trisha Howard (@TriciaKicksSaaS) announces Zang, an Avaya company, has been recognized by Frost & Sullivan with the coveted "New Product Innovation Leader in the North American" cloud-based communications market.

This is the FIRST ever return interview done on the podcast! I spoke to Alpesh back in 2014, since then a lot has happened and recently he sold his business in a multi-million dollar deal after "Getting his arse kicked in Africa" (His own words). Here we talk about how he has been TESTED through this process, what NOT to do and the struggles he found "Post Acquisition" when he should have been on could nine in theory.   Alpesh is the essence of a true Entrepreneur. We take risks and we get tested everyday. Born in the Ugandan jungle while his parents were there on safari, Mi- Fone's CEO and Founder is the true meaning of "Indian Blood...African Heart". This original African Indian entrepreneur made a name for himself selling large volumes of mobile devices to the Chinese back in the '90s. In 2008 Alpesh founded Mi-Fone the first African Mobile Devices brand and one of Africa’s first Tech start ups. Prior to Mi Fone, Alpesh was Director of Sales Africa/Middle East for Motorola Inc. Betweeen 2002-2006 Alpesh placed more than 5m devices into the African continent generating revenues upwards of $500m. Whilst at Motorola he realised that the big brands were missing the point and that ultimately Africa was best served by Africans themselves. His 20 years of experience in the mobile business is not to be taken lightly and he is well respected in Emerging markets for his knowledge. He is known to be one of the hardest working people in the African Tech space and is often quoted as "An Innovator, a Disruptor and a true Visionary". Alpesh and the Mi Fone brand have been regularly featured on CNN, Forbes Africa, CNBC Africa and numerous other media. Mi-Fone, a completely bootstrapped operation, has also been the recipient of the Frost & Sullivan 2014 award for "Entrepreneurial company of the Year" as well as a finalist in the African Leadership Network Awards 2015. See www.mi-fone.mobi for more information. In 2012, Alpesh founded OJU, the worlds first Afro Emoticon character brand. OJU received world wide press attention and has garnered numerous awards such as the South African Loeries Grand Prix Digital Winner 2014 and Licensing Expo 2014 “One to Watch” award.

The buzz: “Many traditional vendors still see themselves as hardware providers, first and foremost, even though the most valuable component of their offering is the embedded software driving it.” (Frost & Sullivan, 2016] The concept of “Software is Everywhere” is resonating with industrial manufacturers worldwide, as intelligent devices become ubiquitous and software is increasingly embedded in traditional hardware products. Monetizing this software as a commodity creates opportunities as well as challenges for the provider – such as ethics decisions and synchronizing life cycles.While software enables new business models and revenue streams, managing the licensing and term-of-use are crucial. Ready to take it to the bank? The experts speak. Tiest van Gool, Accenture: “Simplicity is the ultimate sophistication” (da Vinci). Michael Klaes, SAP: “HAL 9000: ‘I'm sorry Dave, I'm afraid I can't do that'” (2001: A Space Odyssey, 1968). Join us for Software Is Everywhere: Show Us the Money!

Episode 222: ControlTalk NOW — Smart Buildings VideoCast|PodCast for week ending Apr 23, 2017 features interviews with DLR Groups’ Ruairi M. Blackwell; Drew Mire, CEO of Computrol; and Scott Cochrane, CEO of Cochrane Supply. Big, big week in the HVAC Industry — several new products and releases from Honeywell, Belimo, Sierra Monitor Corporation, and KMC Controls reminds of their last order date. Johnson Control named 16th Best Corporate Citizen and Lynxspring receives Frost & Sullivan Excellence Award; Memoori – Cimetrics Podcast: Creating transparency from Building Analytics; and Fulham acquires Control Network Solutions. ControlTalk NOW’s first guest interview is with Ruairi M. Blackwell a principal with DLR Group’s Chicago location. Ruairi leads the Building Optimization enterprise within the firm. In this role, Ruaiari is responsible for growing Building Optimization as a distinct DLR Group service area while contributing his expertise in high performance building design to benefit clients in the firm’s core market sectors. Ruairi is a respected high-performance building design expert and his aim is to elevate the built environment and restore order to the climate for future generations. Additionally, Ruairi specializes in commissioning services for new and existing buildings, building energy assessments, high performance building design, energy modeling/advanced building simulation, and measurement and verification consulting. Frost & Sullivan Applauds Lynxspring’s Strategic Thought Leadership and Technical Excellence, Making it a Top Contender in the Smart Buildings Market. SANTA CLARA, Calif., April 18, 2017 /PRNewswire/ — Based on its recent analysis of the Internet of Things (IoT)-enabled smart buildings market, Frost & Sullivan recognizes Lynxspring with the 2017 North American Award for Competitive Strategy Innovation and Leadership. KMC Controls REMINDER – End of Life – Last order date May 1st! “As announced last year, end of life for the KMC Controls legacy BACnet controllers BAC-58XX and VAV’s BAC-7XXX is less than 2 weeks away. I know you may already be using the next generation Conquest controllers…but I wanted to send one last reminder. If you need to order these devices you must place your order no later than May 1, 2017…or sooner.” Belimo Proudly Announces New Products and Innovations for 2017 — Get Your Access to New Pricing and Media Files. For over 40 years, Belimo has successfully focused on the heating, ventilation, and air conditioning markets. Our relationships with you and our employees are based on trust and adding value with a focus on sustained prosperity rather than short term gains. Our innovative products have always been designed to help you achieve your objectives better, faster and more economically. Investing in new technology has been a key to our success and Belimo proudly announces these new products and innovations for 2017. Sierra Monitor Corporation Launches Cloud-Connected Network Discovery and Management Appliance for Facility Automation. BACnet Explorer NG appliance enhances device and network commissioning and integration for installers and system integrators. MILPITAS, Calif., April 18, 2017 — Sierra Monitor Corporation (OTCQB:SRMC), a provider of Industrial Internet of Things (IIoT) solutions that target facility automation and facility safety requirements, today announced the availability of the BACnet Explorer NG, the industry’s first cloud-connected network discovery and management solution for BACnet networks. Creating Transparency From Building Analytics. Great stuff from Memoori. Our friend Therese Sullivan, from Building Context, turned us on to this great Smart Buildings Resource. Here is the Audio Stream from the 4th Free Webinar in the 2017 Smart Buildings Series, sponsored by Project Haystack. Creating Transparency From Building Analytics. This was an in-depth Q&A Webinar with James Lee CEO & President of Cimetrics. We discus Jim’s recent article “Analytics Creates Transparency” and his thoughts on why he thinks analytics is the key that the industry has been waiting for to unlock the true business value from building technologies. ControlTrends Breaking News Honeywell Introduces New and Improved Variable Frequency Drives. Honeywell is pleased to announce the introduction of the SmartVFD HVAC2 line of Variable Frequency Drives (VFDs) available to all Commercial Distributors. This new offering provides a reliable, high-performing VFD that minimizes HVAC energy consumption on fans and pumps. Honeywell’s SmartVFD HVAC2 provides maximized energy savings and monitoring capabilities at an affordable price, with quality products backed by a strong 3-year warranty and solid technical support. Fulham Acquires Control Network Solutions to Bring DALI® Control to Customers for Emerging Smart Lighting Products. CNS’s Smart Light Management Software and Technical Expertise Helps Fulham Meet Growing Demand for DALI-enabled Clever LED Drivers and Smart Lighting Controls. HAWTHORNE, Calif. – April 19, 2017 – Fulham Co., Inc., a leading supplier of lighting components and electronics for commercial and specialty applications, today announced the acquisition of the assets of partner company Control Network Solutions (CNS), the UK-based creator of the elitedali smart lighting control and management system. Functional Devices and Contemporary Controls Smart Building winners ControlTrends Award Highlight: 2016 Peripheral Product of The Year. Catch all the excitement as Smart Building Controls Powerhouses Contemporary Controls and Functional Devices are Awarded the Peripheral Product of The Year. Contemporary Controls designs and manufactures the system building blocks for networking, integrating and controlling automation processes where performance and reliability are important. Functional Devices, Inc. has been designing and manufacturing quality electronic devices in the United States of America since 1969. ControlTalk NOW second guest interview is with Computrols’ CEO, Andrew Mire, who took the helm of VP of operations in 2014, and was promoted to Chief Executive Officer in 2017, where he manages corporate operations, Computrols’ dealer program, and remote job operations. In 1983 Computrols began providing first-rate professional technical service for large building automation systems. A complete dedication and commitment to customer satisfaction has provided valuable lessons that have carried the company for years. Simplicity, flexibility, and power are the Computrols cornerstones of success, and it is this first-hand knowledge of what’s important to customers that drives product development even today. Hanging Out with Scott Cochrane at the 2017 AHR Show. I had a chance to catch up with one of the smartest people in Smart Buildings controls at the Distech booth. Check out what Scott Cochrane had to say about Building Automation Controls, why Cochrane is now handling Distech Controls, and the CONTROL-CON 2017 Event hosted by Cochrane Supply & Engineering, CONTROLS-CON will take place June 8th and 9th, 2017 at the MotorCity Casino Hotel in Detroit, Michigan. This fast-paced, education-packed event will bring together hundreds of integrators and end users from throughout the United States and Canada to explore the latest technologies and possibilities of Building Controls and the Industrial Internet of Things (IIoT). Future Shock: Something to think about! Excerpt: Artificial Intelligence: Computers become exponentially better in understanding the world. This year, a computer beat the best Go player in the world, 10 years earlier than expected. In the US, young lawyers already don’t get jobs. Because of IBM Watson, you can get legal advice, (so far for more or less basic stuff), within seconds. With 90% accuracy, compared with 70% accuracy when done by humans. So, if you are studying law, stop immediately. There will be 90% fewer generalist lawyers in the future; only specialists will be needed. The post Episode 222: ControlTalk NOW — Smart Buildings VideoCast|PodCast for Week Ending Apr 23, 2017 appeared first on ControlTrends.

PharmaPills - Pillole dal farmaceutico: Novità, Curiosità e Lavoro dal mondo del farmaceutico. A cura di Stefano LagravineseIn questa puntata parliamo di:Aziende: Aspen, General Electric Healthcare, Frost & Sullivan, GSK Vaccines, Celgene, Bristol-Myers Squibb, Novartis, Neurocrine Biosciences, Teva Pharmaceutical.Persone: Rino Rappuoli (GSK Vaccines), Pei-Yong Shi (Università del Texas di Galveston), Duncan M. Baird (Università di Cardiff), Lisa Urquhart (Evaluate Pharma), Kevin C. Gorman (Neurocrine Biosciences), Edward Cox (FDA), Andrea Fagiolini (Università di Siena).Nuove terapie: vaccino Zika virus, valbenazina, sofosbuvir, ledispavir/sofosbuvir, deutetrabenazina, Long Acting Injectables.Patologie: malattie cardiovascolari, glioblastoma, artrite reumatoide, mieloma multiplo, celiachia, discinesia tardiva, epatite C, Corea di Huntington, schizofrenia.Ogni mercoledì alle h 12.00 su Spreaker.com e iTunes.Seguici su: www.telegram.me/pharmapillswww.facebook.com/pharmapills/In redazione: - Linda Scannavini (Voce e Regia)- Giorgia Latteri (Montaggio e Regia)- Stefano Lagravinese (Supervisione e Regia)

PharmaPills - Pillole dal farmaceutico: Novità, Curiosità e Lavoro dal mondo del farmaceutico. A cura di Stefano LagravineseIn questa puntata parliamo di:Aziende: Aspen, General Electric Healthcare, Frost & Sullivan, GSK Vaccines, Celgene, Bristol-Myers Squibb, Novartis, Neurocrine Biosciences, Teva Pharmaceutical.Persone: Rino Rappuoli (GSK Vaccines), Pei-Yong Shi (Università del Texas di Galveston), Duncan M. Baird (Università di Cardiff), Lisa Urquhart (Evaluate Pharma), Kevin C. Gorman (Neurocrine Biosciences), Edward Cox (FDA), Andrea Fagiolini (Università di Siena).Nuove terapie: vaccino Zika virus, valbenazina, sofosbuvir, ledispavir/sofosbuvir, deutetrabenazina, Long Acting Injectables.Patologie: malattie cardiovascolari, glioblastoma, artrite reumatoide, mieloma multiplo, celiachia, discinesia tardiva, epatite C, Corea di Huntington, schizofrenia.Ogni mercoledì alle h 12.00 su Spreaker.com e iTunes.Seguici su: www.telegram.me/pharmapillswww.facebook.com/pharmapills/In redazione: - Linda Scannavini (Voce e Regia)- Giorgia Latteri (Montaggio e Regia)- Stefano Lagravinese (Supervisione e Regia)

JSA Radio chats with Ronald Gruia, Director of Emerging Telecoms at Frost & Sullivan. Ron discusses cyber hacking and the role of service providers. Ron also talks about the research Frost & Sullivan is doing on 5G, SDN, NFV and the current trends they are seeing.This show is brought to you by Talk 4 Radio (http://www.talk4radio.com/) on the Talk 4 Media Network (http://www.talk4media.com/).

CEO Roundtable "IoT & Cybersecurity: Risks in the Supply Chain, Privacy & Defense" discusses the risks inherent to IoT, the need for security standards, and how we can better defend our privacy and our countries in the ever looming threat of cyber attacks. Featuring: Ronald Gruia, Director of Emerging Telecoms of Frost & Sullivan; Matthew Pley VP, Carrier & Service Provider Group of Fortinet; Amitava Mukherjee, CEO of RedShift Networks; Rob Barlow, CEO of WireIE & Leon Kuperman, CTO of ZENEDGE.This show is brought to you by Talk 4 Radio (http://www.talk4radio.com/) on the Talk 4 Media Network (http://www.talk4media.com/).

Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.

Farah Saeed, principal consultant, Frost & Sullivan, says there is some impatience in the energy sector when it comes to transforming old systems. She explains the Internet revolutionized how we do things at lightning speed, but suggests utilities take longer because there are still unanswered questions.

Farah Saeed, principal consultant, Frost & Sullivan, says there is some impatience in the energy sector when it comes to transforming old systems. She explains the Internet revolutionized how we do things at lightning speed, but suggests utilities take longer because there are still unanswered questions.

Join us today for Women Lead Radio as Michelle Bergquist, your host of Women Who Lead, interviews Ilana Odess, Chief Executive Officer at Woven Orthopedic Technologies, LLC. Ilana delves into the complicated yet necessary realm of raising funds for companies that have innovative products and solutions.  Ilana knows what the essential components are to raise capital from investors.  She understands how to pitch your idea or product and what elements of the pitch investors are seriously interested in.  She will share her expert advice and tips on the process of obtaining funds from investors.  Ms. Odess has spent her entire career within the healthcare & science industries. She has held senior executive roles for multinational companies and start-ups such as Johnson & Johnson, Prescient Medical, & Advanced Stent Technologies. Ms. Odess is an expert in leading companies from concept to clinical application and has created multiple businesses acquired by multi-billion dollar medical device companies and negotiated over 30 worldwide partnerships. Ms. Odess has been recognized for her ability to create successful innovative solutions and has received both a Frost & Sullivan award for innovation and the state of Connecticut's “2014 Woman of the Year” award for Entrepreneurial Innovation and Leadership. As the CEO and Co-Founder of Connected Women of Influence, Michelle Bergquist is a passionate advocate for women in business. At Connected Women of Influence, we believe that more women need to lead in business and everything we do is center-focused on designing platforms, programs, connections and collaborative opportunities for b2b women to prosper, succeed and lead the way in business today!

Heather Holst-Knudsen, a New York City native and now resident of Sarasota, FL, is the CEO & Founder of KidBacker, a virtual innovation hub that enables student business enthusiasts and entrepreneurs to learn how to start, fund and run a business starting from idea all the way to prototype, company funding and go-to-market strategies, anytime anywhere. An avid entrepreneur and intrapreneur, Holst-Knudsen has founded and led multiple business units for large organizations. She is founder and former President of Manufacturing Enterprise Communications, a B2B media platform that connects CXOs in manufacturing with senior level leaders in technology around the world. Manufacturing Enterprise Communications was sold to Frost & Sullivan in August 2012. Prior to Manufacturing Enterprise Communications, Heather was President of Managing Automation Media and TechMatch Solutions, all divisions of Thomas Publishing Company in New York, City. Holst-Knudsen is a trusted advisor to many top manufacturing and technology organizations including Cisco, AT&T, Google, SAP, Oracle, Lockheed Martin, Raytheon, Ford, L’Oreal, Procter & Gamble, Colgate Palmolive and more.

Heather Holst-Knudsen, a New York City native and now resident of Sarasota, FL, is the CEO & Founder of KidBacker, a virtual innovation hub that enables student business enthusiasts and entrepreneurs to learn how to start, fund and run a business starting from idea all the way to prototype, company funding and go-to-market strategies, anytime anywhere. An avid entrepreneur and intrapreneur, Holst-Knudsen has founded and led multiple business units for large organizations. She is founder and former President of Manufacturing Enterprise Communications, a B2B media platform that connects CXOs in manufacturing with senior level leaders in technology around the world. Manufacturing Enterprise Communications was sold to Frost & Sullivan in August 2012. Prior to Manufacturing Enterprise Communications, Heather was President of Managing Automation Media and TechMatch Solutions, all divisions of Thomas Publishing Company in New York, City. Holst-Knudsen is a trusted advisor to many top manufacturing and technology organizations including Cisco, AT&T, Google, SAP, Oracle, Lockheed Martin, Raytheon, Ford, L’Oreal, Procter & Gamble, Colgate Palmolive and more.

ControlTalk NOW — Smart Buildings VideoCast and Podcast for week ending November 15, 2015 features special guest Marc Petock; interviews and product updates with Lynxspring’s CEO,Terry Swope; DG Logik’s Dennis Khvostionov; ACI’s Barry Gordon; and Intelligent Buildings’ Shaun Klann. SGIP wins NIST Funding award; Cybersecurity must-read whitepaper from Frost & Sullivan, and a special tribute from Dozier Mills for Veterans Day. Ask a Controls Expert with Stromquist Company’s Dozier Mills, who reponds to the question, “Why not use a PLC instead of a DDC System to control a buildings’ equipment?” Doz has been active the HVAC/R Industry for over 30 years specializing in commercial and domestic air conditioning, refrigeration, and heating systems, with application specialization in data centers, cold storage, ice plants, pneumatic controls, as well as Siemens, Johnson Controls, Alerton, and Honeywell control systems. Terry Swope at The 2015 Lynxspring Exchange. I had a chance to catch up with Lynxspring CEO and co founder Terry Swope. As a blues guitar playing, Greg Allman doppelganger, smart buildings controls aficionado and all around good guy, Terry is one of my favorite people. Watch this video to find out more about Terry, the smart buildings controls renaissance, and Lynxspring, including what and how Lynxspring came into being. JACE 8000: An In-depth Look! Don’t Miss the Next Tridium Talk. Don’t miss our next TridiumTalk for the latest on our cutting-edge controller! Tridium’s next-generation JACE® 8000 controller is almost here – so make sure you’re up to speed on the platform’s power and enhanced capabilities. Join Product Manager Mike Westerfield for our next TridiumTalk, “JACE 8000: An in-depth look.” Frost & Sullivan Report: CYBERSECURITY IN SMART BUILDINGS “INACTION IS NOT AN OPTION ANYMORE.” This Cybersecurity seminal document, written by Konkana Khaund, Principal Consultant, Energy & Environment, at Frost & Sullivan, takes a “History Channel” look at the whole story of Cybersecurity, detailing the origin of our vulnerabilities, to our present and rather disparaging status. Cyber attacks, by their seeming distance from our doorstep, pose significant challenges to all building purveyors. ControlTalk NOW Special Guest: Marc Petock, VP, Marketing at Lynxspring and Connexx Energy where he leads corporate and product marketing strategy and execution, brand management, public relations and communications to support both companies strategic and growth initiatives. Marc is a contributing author, noted speaker and recognized industry leader having earned Realcomm’s “Top 35 People to Watch” for the last seven years in a row, Who’s Who in M2M, a Digital Impact Award and several other industry accolades. Marc recaps 2015 Lynxspring Exchange and, as the Master of Ceremonies, leads the 2015 ControlTrends Awards. Veterans Day November 11, 2015 — A Green Light is a Simple Way to Show Support. If you know a veteran or have a friend or family member that is now serving, or served in the military, reach out to them and let them know how thankful you are for the service they render, or have rendered to our country. Veterans Day is your opportunity to remember and honor those who have served in the U.S. Armed Forces. On a special note, the Green light Beacon, located at 417 5th Avenue, New York, NY(Entrance on 38th Street), will be on view from 10:00 AM to 5:30 PM for all to see. Barry “Flash” Gordon at the 2015 Lynxspring Exchange. I had a chance to catch up with Barry Gordon from ACI at the 2015 Lynxspring Exchange. Behind every great Smart Building solution is a Smart Sensor and behind every smart sensor is a smart, dedicated, hard working technical support person. Watch this video to find out why Barry “Flash” Gordon, recipient of the 2012 ControlTrends Awards Best Technical Support Award, is considered by many to be the standard by which quality technical support is measured. Intelligent Buildings’ Shaun Klann at 2015 Lynxspring Exchange. ControiTrends coverage of the 2015 Lynxspring Exchange continues as I had the opportunity to speak with Intelligent Buildings’s Shaun Klann, and get a ring-side update of the Smart Buildings arena from one of the top firms in the Smart Building business. Shaun cited some of the consultancy topics that Intelligent Buildings is prepared to help solve for their customers. First, Cybersecurity — an issue that has to be proactively addressed to secure industrial control systems. SGIP News & Activities: President Sharon Allan’s November Update. I am pleased to announce that SGIP won the NIST Funding opportunity which we submitted via a competitive bidding process in June. I have been working through the final details with our NIST contracting specialist. We will receive $2.1M when it is all finalized over the course of the next three years; which will breakdown as follows: $900k for 2016, $700k for 2017, and $500k for 2018. We look forward to continuing our relationship with NIST. DG LOGIK Shows off Project Assist 2.0 at 2015 Lynxspring Exchange. Front and center at the 2015 Lynxspring Exchange, DGLogik revealed their Project Assist 2.0 for facilities. The Project Assist 2.0 wizard allows users to create rapid HTML5 interfaces to better manage and monitor facility data. Project Assist 2.0 will deliver a faster, simpler and more intuitive user experience, offering full flexibility and customization without diving into the full design and development environment of DGLux5. The post ControlTalk NOW — Smart Buildings VideoCast and Podcast for Week Ending November 15, 2015 appeared first on ControlTrends.

Not every company's Chief Customer Officer has the same scope. For example at DoubleDutch, Chief Customer Officer Annie Tsai manages both the customer service and sales teams. In this podcast Chief Customer Officer Annie Tsai talks about her secret sauce to leading customer engagement for such a fast growth company with a unique stakeholder audience. She's a great example of how to lead when you're clientele is both B2B and B2C. She talks about how brands are making an effort to engage with customers via social media, and how DoubleDutch is adding a personal touch to community engagement (for not just B2B clients). Annie's work day starts around 5am. In our podcast she opens up to talk more about what it's like to have an exciting and demanding career and a young child at home. Annie is passionate about mentoring others and has solid advice on not only customer engagement but career advice for newbies to customer engagement. More about Annie Tsai:  Annie is a customer experience focused executive with a "jack of all trades" mentality. She's known as a balanced strategic and operational leader that loves to roll up her sleeves and get down to business. She's also a published author and industry speaker. Prior to DoubleDutch she was Chief Customer Officer at Demandforce, an Intuit company where she oversaw customer success during DemandForce's fastest period of growth. While at Demandforce, Annie transformed the way their customers used technology and social tools, building trust and community around the Demandforce product. At DoubleDutch, she spearheads a similar paradigm shift, increasing not only application adoption and utilization, but event return on investment for customers as well. DoubleDutch provides mobile applications and performance analytics for events, conferences, and trade shows for more than 1,000 customers including SAP, UBM, and Urban Land Institute. Founded in 2011, DoubleDutch was recently named to Inc. 5000's list of fastest growing private companies, AlwaysOn's Global 250 best-of-breed private companies in SaaS and Enterprise, and Forbes' list of 10 hot companies to work for in San Francisco. DoubleDutch is based in the Mission District of San Francisco with regional offices in Amsterdam, London, Hong Kong, and Portland. DoubleDutch has raised almost 80 million dollars since its inception in 2011. Show note correction: Annie Tsai will be speaking at Frost & Sullivan this year but not Gartner For more customer experience content from Blake Morgan sign up for the Customer Experience Weekly here.

Sujan Sami, Measurement & Instrumentation Program manager for market research firm Frost & Sullivan, talks to Lightwave’s Editorial Director Stephen Hardy about the major trends in fiber-optic test and measurement equipment. He estimates the size of the fiber-optic test and measurement market and discusses the major trends in the optical network test space. These include the influence of coherent transmission as well as increased data rates in carrier and enterprise/data center fiber-optic networks. He also offers his expectations for consolidation in the fiber-optic test and measurement space.

This week I had the opportunity to interview Max Nelson, Director of Strategy and Competitive Intelligence with General Dynamics.  Max studied analysis at the RAND graduate school.  In this episode he shares his impressions of the Frost & Sullivan conference and gives us an intro into quantitative analytical intelligence.  Your analytical horizons will be expanded!