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Lowe's Companies, Inc., Q3 2024 Earnings Call, Nov 21, 2023
The latest earnings call from Lowe's Companies Inc delivered both expected results and engaged in some surprise revelations. CEO, Marvin Ellison, spoke candidly with investors on the call, acknowledging a larger-than-anticipated dip in consumer spending on non-essential do-it-yourself (DIY) products. But despite this downturn, Ellison expressed a distinct sense of optimism in how they have navigated these choppy financial waters. These sentiments echoed the insights shared by Lowe's at the recent Morgan Stanley Global Consumer & Retail Conference, offering investors and industry analysts a glimpse into the company's forward-thinking strategy and vision. Further, the company's foray into the pro business segment was hailed by Ellison as a notable feat. The executive shared that Lowe's had managed to augment its market share from 18% to over 25%, showing a favourable trend of sales growth within the past three quarters in the pro segment. However, it's not all upward progress. Lowe's acknowledged to investors a steeper-than-predicted reduction in DIY customer spending. While financial indicators such as demand for pro business services and rising operating margins provided a degree of respite, this consumer pullback underlines a clear setback. To offset these challenges, Lowe's has been experimenting with a multitude of strategies. Most notably, their Total Home strategy - aimed at pro customers, refining product choices, launching online installation services, and a more localised approach. Activities like investment in IT infrastructure and supply chain enhancements not only improved productivity but also streamlined delivery to job sites. Furthermore, loyalty and CRM programs are demonstrating measurable growth in the pro segment. As we look to the future, Lowe's has reaffirmed its commitment to keep pushing the Total Home strategy forward, hoping to maintain the upward trajectory in the pro segment. The company aims to boost productivity via further enhancements in IT, supply chain, and digital infrastructure. They also plan to uplift the in-store experience and customer service levels. Recognising the potential short-term hurdles, Lowe's remains steadfast in achieving its long-term objectives, including operating margin targets, capital allocation, and value creation for shareholders. LOW Company info: https://finance.yahoo.com/quote/LOW/profile For more PSFK research : www.psfk.com This email has been published and shared for the purpose of business research and is not intended as investment advice.
In this episode, I welcome back to the podcast Sophie Abrahamsson, President of Americas @ Bambuser. With Sophie is Julian Guevara, Senior Vice President of Direct to Consumer with What Goes Around Comes Around. I had the opportunity to visit Julian's store in SoHo recently and was super impressed by the business, their live-streaming studio and the team behind this innovative retailer. One quick note: I had a mic gremlin early in the interview with Shopie's mic, but I resolved it quickly for the majority of our time together. Let's listen in now!Thanks to Stream Commerce for their support in making this episode happen. About SophieEducation: Bachelors Degree in Media & Communications from Università degli Studi di Firenze.Experience: +10yr of international experience from e-commerce and marketing within retail. Marketing manager for LUISAVIAROMA, Head of Digital for & Other Stories and various business development positions at H&M group. About KentI help innovative digital companies tell their story and build relationships with prospective and established clients and partners. I've spent the last twenty years providing market analysis, research & thought leadership, market development and consulting services within the ecommerce technology and digital marketing community.Current focus: Globalization via cross-border ecommerce, marketplaces and international retail expansion. Co-founded the Global eCommerce Leaders Forum to foster community among and provide education to digital professionals with international growth objectives.My 20+ years of experience in the digital commerce and marketing industry and strong personal connections have provided me with opportunities to stay ahead of the curve and explore "what's next" for my clients and our audiences.My research, content marketing & thought leadership skills coupled with my strong client interface skills allow me to define & execute next-generation marketing and commerce strategies & improve business performance. Specialties/Skills: Market Research, Communications, Strategy, Planning, Best Practices, Trend, Data and Competitive Analysis, Public Speaking, Writing and ExpressionAbout JimJim Okamura is Partner with McMillan Doolittle - The Retail Experts. Jim has more than 25 years of consulting experience focused on the retail industry, including 20+ years in digital transformation strategies for retailers, brands and retail-related companies. Specializations include cross-border & global ecommerce and organization design for digital transformations. Through our global alliance, Ebeltoft Group, we have deep retail expertise in more than 20 countries.Clients include Wahl Clipper, Gap, adidas, Hunter Fan, Bassett Furniture, Giant Eagle, Federated Coop, Harley-Davidson, Baccarat, DSW, Tractor Supply Co., MasterCard, Verizon Wireless, Neiman Marcus, Navy Exchange, Lands' End, Microsoft, The Body Shop International, L Brands, Timberland, Media Markt, Lowe's Companies, Pep Boys, Crate and Barrel, Loyalty One, VISA, and Cadillac Fairview.Jim is a Co-founder of the Global E-Commerce Leaders Forum, a community and conference series focused on global and cross-border ecommerce. Digital Retail Globalization, such as riding China's ecommerce growth wave, is important for brands, retailers and distribution partners of all sizes.Michael LeBlanc is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career. Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast, The Voice of Retail, plus Global eCommerce Leaders podcast, and The Food Professor with Dr. Sylvain Charlebois. You can learn more about Michael here or on LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue, his YouTube BBQ cooking channel!
Greetings and welcome to Season Three of the Global eCommerce Leaders #podcast, picking up from the New York edition of the Global eCommerce Leaders Forum, where I met and chatted with some of the most interesting global commerce leaders in the world live in person in the Stream Commerce podcast studio, gathered as part of the thriving GELF community.This season is brought to you by Stream Commerce, a full-service consultancy that ideates, strategizes, and executes growth marketing solutions for our clients. They partner with people and brands they believe in to create websites that are deeply committed to the user experience and drive omnichannel digital transformation. As the world changes, they listen, and they deliver world-class e-commerce websites on Shopify Plus.In this episode kicking us off for our third season, GELF co-founders Kent Allen and Jim Okamura take us through what they heard on the stage and in the hallways of GELF NYC 2023 and get us ready for GELF LA, February 22, 2024. About KentI help innovative digital companies tell their story and build relationships with prospective and established clients and partners. I've spent the last twenty years providing market analysis, research & thought leadership, market development and consulting services within the ecommerce technology and digital marketing community.Current focus: Globalization via cross-border ecommerce, marketplaces and international retail expansion. Co-founded the Global eCommerce Leaders Forum to foster community among and provide education to digital professionals with international growth objectives.My 20+ years of experience in the digital commerce and marketing industry and strong personal connections have provided me with opportunities to stay ahead of the curve and explore "what's next" for my clients and our audiences.My research, content marketing & thought leadership skills coupled with my strong client interface skills allow me to define & execute next-generation marketing and commerce strategies & improve business performance. Specialties/Skills: Market Research, Communications, Strategy, Planning, Best Practices, Trend, Data and Competitive Analysis, Public Speaking, Writing and ExpressionAbout JimJim Okamura is Partner with McMillan Doolittle - The Retail Experts. Jim has more than 25 years of consulting experience focused on the retail industry, including 20+ years in digital transformation strategies for retailers, brands and retail-related companies. Specializations include cross-border & global ecommerce and organization design for digital transformations. Through our global alliance, Ebeltoft Group, we have deep retail expertise in more than 20 countries.Clients include Wahl Clipper, Gap, adidas, Hunter Fan, Bassett Furniture, Giant Eagle, Federated Coop, Harley-Davidson, Baccarat, DSW, Tractor Supply Co., MasterCard, Verizon Wireless, Neiman Marcus, Navy Exchange, Lands' End, Microsoft, The Body Shop International, L Brands, Timberland, Media Markt, Lowe's Companies, Pep Boys, Crate and Barrel, Loyalty One, VISA, and Cadillac Fairview.Jim is a Co-founder of the Global E-Commerce Leaders Forum, a community and conference series focused on global and cross-border ecommerce. Digital Retail Globalization, such as riding China's ecommerce growth wave, is important for brands, retailers and distribution partners of all sizes.Michael LeBlanc is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career. Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast, The Voice of Retail, plus Global eCommerce Leaders podcast, and The Food Professor with Dr. Sylvain Charlebois. You can learn more about Michael here or on LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue, his YouTube BBQ cooking channel!
COBB LIFE for October 22nd Publish Date: October 19th INTRODUCTION From the Henssler Financial Studio, welcome to Cobb Life, proudly brought to you by the Marietta Daily Journal. I'm Keith Ippolito, representing the BG Ad Group, and we're excited to have you join us for this latest episode. Our show's lineup is brought to you by Credit Union of Georgia. Now, for today's episode, we had originally planned to sit down with local historian Bill Marchione. Unfortunately, Bill isn't feeling his best this week, so we've rescheduled our chat for next week. But don't fret because we've got a fantastic conversation lined up for you. Our very own Brian Giffin will be speaking with Acworth's Mayor, Tommy Allegood, about his transformative "Quality of Life" campaign. Tommy, hailing from Atlanta, boasts an impressive background. Graduating from Gordon Military College in 1970, he went on to complete his education at the University of Georgia in 1972. Tommy then embarked on a successful management career with Lowe's Companies, with a focus on building and development. His exceptional leadership skills have consistently brought people together to achieve shared objectives. In 2000, Tommy was elected to the Acworth city council, and in 2002, he assumed the role of Mayor. He's currently in his fifth unopposed term, during which Acworth's population has doubled to 24,000 residents. Early in his mayoral tenure, he launched the visionary "Quality of Life" campaign, propelling Acworth's rapid growth in both residential and commercial sectors within Cobb County. So, stay tuned for an enlightening episode of Cobb Life, where we uncover the diverse stories and experiences within our vibrant community. BREAK: ESOG –– ELON – CU of GA Welcome back to Cobb Life. In this segment, we'll dive into Brian's conversation with Mayor Allegood, starting with a discussion about his impactful Quality of Life campaign. Mayor Allegood's campaign prioritizes public education, parks and recreation, and public safety. Let's not delay any further – here's Brian's engaging conversation. ***01—ALLEGOOD*** That concludes the first segment of Cobb Life. We'll be right back. BREAK: DAYCO – INGLES 7 – POWERS – JRM (CRAFTS & DRAFTS) Welcome back to Cobb Life! In this segment, Mayor Allegood reflects on his administration's significant accomplishments. He highlights the remarkable business development in the downtown area as one of his most notable achievements. Additionally, he takes pride in Acworth being chosen as an All American City in 2010. Now, let's dive into part two of Brian's conversation. ***02—ALLEGOOD*** And we'll be right back with closing comments after this. BREAK: JRM (TASTE OF KENNESAW) – DRAKE – HENSSLER Signoff: That brings us to the end of another engaging episode of Cobb Life. Thank you for joining us this week. We trust you found Mayor Allegood conversation entertaining. Be sure to mark your calendar every Sunday for more fascinating conversations from Cobb County. So, I'm your host, Keith Ippolito, representing the BG Ad Group. Until then, take care, and goodbye! #NewsPodcast #CurrentEvents #TopHeadlines #BreakingNews #PodcastDiscussion #PodcastNews #InDepthAnalysis #NewsAnalysis #PodcastTrending #WorldNews #LocalNews #GlobalNews #PodcastInsights #NewsBrief #PodcastUpdate #NewsRoundup #WeeklyNews #DailyNews #PodcastInterviews #HotTopics #PodcastOpinions #InvestigativeJournalism #BehindTheHeadlines #PodcastMedia #NewsStories #PodcastReports #JournalismMatters #PodcastPerspectives #NewsCommentary #PodcastListeners #NewsPodcastCommunity #NewsSource #PodcastCuration #WorldAffairs #PodcastUpdates #AudioNews #PodcastJournalism #EmergingStories #NewsFlash #PodcastConversationsSee omnystudio.com/listener for privacy information.
For retail businesses, being able to provide real-time, precise inventory is key to exceeding customer expectations. Ronald Blahnik, Chief Information Officer and Senior Vice President of Strategy, Innovation, Customer Experience, and Retail Analytics of Hibbett Sports, knows that providing customers with what they want, when they want it, has been essential to Hibbett's growth over the last six years.In this episode, Ronald Blahnik provides insight into Hibbett's expansive network of relationships with customers, associates, and vendors (who are also direct-to-consumer). He shares the strategies that led to expanding business during the COVID-19 pandemic, including avoiding major supply chain issues, managing team communication, and maintaining agility. Navigating transformation during a period that demanded change, Ronald Blahnik sheds light on his approach to problem-solving, operating within a larger ecosystem, and his expectations for AI-driven innovation.(03:06) – Hibbett Sports(06:00) – Delivering the last mile(09:43) – Getting on the same page daily(13:05) – Ten Keys of Customer Service(15:44) – Understanding your customer(18:58) – On the ground and in the store(23:48) – The value of AIRonald Blahnik is the Chief Information Officer and Senior Vice President of Strategy, Innovation, Customer Experience, and Retail Analytics at Hibbett Sports. An experienced technology executive, he has held roles at The Home Depot, Hudson's Bay Company, and Lowe's Companies. Ron is a highly decorated Senior Warrant Officer, having served over twenty years in the U.S. Army and Army Reserve before his retirement as Chief Warrant Officer in 2004.If you'd like to receive new episodes as they're published, please subscribe to Innovation and the Digital Enterprise in Apple Podcasts, Google Podcasts, Spotify, or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review in Apple Podcasts. It really helps others find the show.Podcast episode production by Dante32.
A world where customers can buy everything they want, whenever and wherever they want isn't 100% there—but it's pretty close. And perhaps no company has been up for that challenge as much as Lowe's. In this episode of The Restless Ones, I had the chance to sit down with Seemantini Godbole, EVP and CIO of Lowe's Companies, Inc., whose early start as an engineer has fueled problem-solving throughout her career. From helping customers prepare for projects via virtual appointments and designs, to making sure their local stores have the physical products needed to complete them, Seemantini is arming Lowe's teams with the technology solutions to infuse more joy into home improvement without the usual friction.See omnystudio.com/listener for privacy information.
A world where customers can buy everything they want, whenever and wherever they want isn't 100% there—but it's pretty close. And perhaps no company has been up for that challenge as much as Lowe's. In this episode of The Restless Ones, I had the chance to sit down with Seemantini Godbole, EVP and CIO of Lowe's Companies, Inc., whose early start as an engineer has fueled problem-solving throughout her career. From helping customers prepare for projects via virtual appointments and designs, to making sure their local stores have the physical products needed to complete them, Seemantini is arming Lowe's teams with the technology solutions to infuse more joy into home improvement without the usual friction.See omnystudio.com/listener for privacy information.
“HR professionals need to embrace learning new skills to remain relevant in the face of shifting tech changes. Creating an HR-based skill taxonomy is the first step towards this journey."In today's episode of The Shape Of Work podcast, we have Sakshi Katuria, Human Resource Business Partner at Oracle. She is here to reveal the key skills that have propelled her through a nine-year career. She started at Credit Suisse and went on to work for various organisations such as Lowe's Companies and Infosys. She earned her Bachelor's degree from IMS Unison University and her MBA from Symbiosis Institute of International Business.In this episode, Sakshi sheds light on the significance of business acumen, data analysis prowess, and sterling networking and relationship skills in shaping a successful HR career. She also unveils how data-driven decision-making can drive success for both the business and its talent.Episode HighlightsThe importance of Networking and relationshipsHow do you balance flexibility with structure in the workplace?The benefits of collaboration at workHow can HR professionals prepare for the future?Follow Sakshi on LinkedinProduced by: Priya BhattPodcast Host: Riddhi AgarwalAbout Springworks:Springworks is a fully-distributed HR technology organisation building tools and products to simplify recruitment, onboarding, employee engagement, and retention. The product stack from Springworks includes:SpringVerify— B2B verification platformEngageWith— employee recognition and rewards platform that enriches company cultureTrivia — a suite of real-time, fun, and interactive games platforms for remote/hybrid team-buildingSpringRole — verified professional-profile platform backed by blockchain, andSpringRecruit — a forever-free applicant tracking system.Springworks prides itself on being an organisation focused on employee well-being and workplace culture, leading to a 4.8 rating on Glassdoor for the 200+ employee strength company.
APAC stocks traded mixed following a similar performance stateside where tech rallied.WSJ's Timiraos tweeted that he believes Fed Chair Powell is unlikely to speak about higher neutral rates at the Jackson Hole Symposium.European equity futures are indicative of a higher open with the Eurostoxx 50 future +0.5% after the cash market closed up by 0.3% yesterday.DXY is a touch softer but still on a 103 handle, EUR/USD is back above 1.09, USD/JPY lingers just below 146.Looking ahead, highlights include Richmond Fed Index, Fed Discount Rate Minutes, Speeches from Fed's Barkin, Bowman & Goolsbee, Earnings from Lowe's Companies.Read the full report covering Equities, Forex, Fixed Income, Commodites and more on Newsquawk
On Thursday October 12th, the Global Ecommerce Leaders Forum (GELF) community will be back in New York City live and in-person for another full day of learning, sharing and networking. Join global ecommerce leaders from leading DTC and retail brands for keynotes, breakout sessions, peer/executive discussions/meetups and networking as we return to Convene Midtown Westin October! In this episode, GELF co-founders Kent Allen and Jim Okamura give us an exclusive preview of the fantastic speakers and thought leadership that is part of the agenda for the GELF NYC 2023 forum. I'll be there in the StreamCommerce podcasting studio chatting with the key industry players that bring this community alive!Are you a retail ecommerce leader interested in speaking at GELF NYC 2023 on Thursday, October 12th? If so, please contact the GELF producers by emailing speak@globalecommerce.coAs always, GELF NYC 2023 is a retailer/DTC brand-only, sponsor-only event. If you are a cross-border solution provider, an ecommerce platform or marketplace operator, software company, agency, data aggregator, logistics provider or other global ecommerce solution or service provider interested in sponsoring and attending GELF NYC '23, we would love to have you join us as a sponsor. Please contact sponsor@globalecommerce.co About KentI help innovative digital companies tell their story and build relationships with prospective and established clients and partners. I've spent the last twenty years providing market analysis, research & thought leadership, market development and consulting services within the ecommerce technology and digital marketing community.Current focus: Globalization via cross-border ecommerce, marketplaces and international retail expansion. Co-founded the Global eCommerce Leaders Forum to foster community among and provide education to digital professionals with international growth objectives.My 20+ years of experience in the digital commerce and marketing industry and strong personal connections have provided me with opportunities to stay ahead of the curve and explore "what's next" for my clients and our audiences.My research, content marketing & thought leadership skills coupled with my strong client interface skills allow me to define & execute next-generation marketing and commerce strategies & improve business performance. Specialties/Skills: Market Research, Communications, Strategy, Planning, Best Practices, Trend, Data and Competitive Analysis, Public Speaking, Writing and ExpressionAbout JimJim Okamura is Partner with McMillan Doolittle - The Retail Experts. Jim has more than 25 years of consulting experience focused on the retail industry, including 20+ years in digital transformation strategies for retailers, brands and retail-related companies. Specializations include cross-border & global ecommerce and organization design for digital transformations. Through our global alliance, Ebeltoft Group, we have deep retail expertise in more than 20 countries.Clients include Wahl Clipper, Gap, adidas, Hunter Fan, Bassett Furniture, Giant Eagle, Federated Coop, Harley-Davidson, Baccarat, DSW, Tractor Supply Co., MasterCard, Verizon Wireless, Neiman Marcus, Navy Exchange, Lands' End, Microsoft, The Body Shop International, L Brands, Timberland, Media Markt, Lowe's Companies, Pep Boys, Crate and Barrel, Loyalty One, VISA, and Cadillac Fairview.Jim is a Co-founder of the Global E-Commerce Leaders Forum, a community and conference series focused on global and cross-border ecommerce. Digital Retail Globalization, such as riding China's ecommerce growth wave, is important for brands, retailers and distribution partners of all sizes.Michael LeBlanc is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career. Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast, The Voice of Retail, plus Global eCommerce Leaders podcast, and The Food Professor with Dr. Sylvain Charlebois. You can learn more about Michael here or on LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue, his YouTube BBQ cooking channel!
Lowe's Companies, Inc., Q1 2024 Earnings Call, May 23, 2023
Hello, and welcome to the Voice of Retail podcast! My name is Michael LeBlanc, and I am your host. I believe in the power of storytelling to bring the retail industry to life. Each week, I'll bring insights, perspectives, and experiences from some of the retail industry's most innovative and influential voices. This podcast is produced in conjunction with Retail Council of Canada.Kent Allen and Jim Okamura, co-founders of the successful Global eCommerce Leaders Forums and community, are back on the podcast sharing their expertise and providing us with a timely update on the state of cross-border and global eCommerce, including a view to China, Europe, LATAM and where retailers and brands should focus when looking for international growth.More information about the Global eCommerce Leaders Forum in LA here About KentI help innovative digital companies tell their story and build relationships with prospective and established clients and partners. I've spent the last twenty years providing market analysis, research & thought leadership, market development and consulting services within the ecommerce technology and digital marketing community.Current focus: Globalization via cross-border ecommerce, marketplaces and international retail expansion. Co-founded the Global eCommerce Leaders Forum to foster community among and provide education to digital professionals with international growth objectives.My 20+ years of experience in the digital commerce and marketing industry and strong personal connections have provided me with opportunities to stay ahead of the curve and explore "what's next" for my clients and our audiences.My research, content marketing & thought leadership skills coupled with my strong client interface skills allow me to define & execute next-generation marketing and commerce strategies & improve business performance. Specialties/Skills: Market Research, Communications, Strategy, Planning, Best Practices, Trend, Data and Competitive Analysis, Public Speaking, Writing and ExpressionAbout JimJim Okamura is Partner with McMillan Doolittle - The Retail Experts. Jim has more than 25 years of consulting experience focused on the retail industry, including 20+ years in digital transformation strategies for retailers, brands and retail-related companies. Specializations include cross-border & global ecommerce and organization design for digital transformations. Through our global alliance, Ebeltoft Group, we have deep retail expertise in more than 20 countries.Clients include Wahl Clipper, Gap, adidas, Hunter Fan, Bassett Furniture, Giant Eagle, Federated Coop, Harley-Davidson, Baccarat, DSW, Tractor Supply Co., MasterCard, Verizon Wireless, Neiman Marcus, Navy Exchange, Lands' End, Microsoft, The Body Shop International, L Brands, Timberland, Media Markt, Lowe's Companies, Pep Boys, Crate and Barrel, Loyalty One, VISA, and Cadillac Fairview.Jim is a Co-founder of the Global E-Commerce Leaders Forum, a community and conference series focused on global and cross-border ecommerce. Digital Retail Globalization, such as riding China's ecommerce growth wave, is important for brands, retailers and distribution partners of all sizes. About MichaelMichael is the Founder & President of M.E. LeBlanc & Company Inc. and a Senior Advisor to Retail Council of Canada and the Bank of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Today's Shopping Choice and Pandora Jewellery. Michael has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated worldwide in thought leadership panels. ReThink Retail has added Michael to their prestigious Top Global Retail Influencers list for 2023 for the third year in a row. Michael is also the president of Maven Media, producing a network of leading trade podcasts, including Canada's top retail industry podcast, The Voice of Retail. He produces and co-hosts Remarkable Retail with best-selling author Steve Dennis, now ranked one of the top retail podcasts in the world. Based in New York, Conversations with CommerceNext is a podcast focusing on retail eCommerce, digital marketing and retail careers with episodes talking with C-level executives operating in the U.S. and internationally. Based in San Francisco, Global eCommerce Leaders podcast explores global cross-border issues and opportunities for eCommerce brands and retailers. Last but not least, Michael is the producer and host of the "Last Request Barbeque" channel on YouTube, where he cooks meals to die for - and collaborates with top brands as a food and product influencer across North America.
Episode 133: How a Rail Strike Would Derail Supply Chains While the government has narrowly avoided a rail strike for now, it still looms as a possibility in the future. As we saw last year with the Suez Canal sideways ship block, a supply chain disruption can have a ripple effect across different industries that can linger for quite some time. As continuity professionals, we need to be constantly planning for possible disruptions. Tune in as Vanessa talks with Ken Baker about key things to consider when planning for supply disruptions whether they stem from lumber, microchips, paper products or corn. Baker is the director of procurement at AMCOR Specialty Cartons Americas LLC with a demonstrated history of success in supply chain and procurement roles. He currently resides in Atlanta, Georgia. Connect with Ken: LinkedIn = https://www.linkedin.com/in/ken-baker-2a916a15/ Procurement Foundry Community on LinkedIn = https://www.linkedin.com/company/procurement-foundry/ Sign up for our Four Corners newsletter for opportunities to connect, access to exclusive content, bonus interviews, and more at https://bit.ly/BRDFourCorners. 3 Key Considerations for a Rail Supply Chain Disruption include: – Understand your criticality. In order words, how critical are your products? The more critical your product is to the public, the more planned and thought out your continuity plan should be. – Talk to your suppliers about their continuity plans. If their plan is that the government will not let this happen, gently push back on them to come up with another plan. – Consider asking these questions when talking to your suppliers. What are your supply chains? How far away are your direct material suppliers? How many people do you have in a certain region? How many facilities do you have if this facility goes down? Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Spring 2023: Solutions for a Resilient Tomorrow: https://www.drj.com/spring2023 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Episode 130: Building Financial Resilience to Secure Your Family's Future As BCP professionals, we spend a lot of time discussing financial resilience from a corporate or business perspective, but we don't have conversations about personal finance nearly enough. Personal financial resilience is crucial for preventing and bouncing back from personal challenges. In this episode, Melanie Boykin is sharing her more than 30 years of experience in the financial industry with us. Melanie is the business continuity and disaster recovery planner for Commerce Bank. In addition to her work in the business continuity field, she also teaches financial literacy to crucial age groups and underserved communities. Connect with Melanie Boykin LinkedIn - https://www.linkedin.com/in/melanie-boykin-cbcp-she-her-aab17b38/ Girls Talk Money Podcast - https://www.youtube.com/c/GirlsTalkMoneyMoneyTSimplyCee/videos Sign up for our Four Corners newsletter for opportunities to connect, access to exclusive content, bonus interviews, and more at https://bit.ly/BRDFourCorners. Some key takeaways from our conversation with Melanie include: We need to talk about numbers – especially financial numbers – early and often. You don't have to share your salary with everyone, but it's important to have a mindset where money isn't a taboo topic. It's healthy, educational, and beneficial to discuss it. Get crystal clear on what your income and expenses look like every month. Do you know where your money is going? If your expenses are higher than your income, you need to start cutting expenses to gain back control of your finances. Get to know your personal banker and the opportunities available to you from your bank. They are a resource for you, and can advocate for you on your financial journey. Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Spring 2023: Solutions for a Resilient Tomorrow: https://www.drj.com/spring2023 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Episode 129: How to Build a Business Continuity Management Program That Lasts This episode is brought to you by Fusion Risk Management, Building a More Resilient World Together. Request a demo at https://bit.ly/FusionDECODED today! With a recession looming, climate change, and political strife ever present, more and more organizations are looking to an uncertain future. One way to help mitigate this uncertainty is to build a lasting business continuity program. But how exactly do we do this? Vanessa talks with business continuity expert Shane Mathew about key steps to take when building a program that will last. Shane Mathew has years of experience working in public health building emergency response plans and is currently the head of enterprise resilience for Zoom. Connect with Shane Mathew LinkedIn - https://www.linkedin.com/in/shanemathew/ Failover Plan Podcast - failoverpodcast.com Sign up for our Four Corners newsletter for opportunities to connect, access to exclusive content, bonus interviews, and more at https://bit.ly/BRDFourCorners. Three things to consider when building a lasting business continuity program: Don't just jump in. Develop a transformational statement of where the business currently stands and where they would like to be in the future. Look at the culture and big picture of an organization and make sure your business continuity program matches that culture. Make sure your purpose is in alignment with what they want. What they say is not always what they want. For example, they may say they want a business resilience plan, when in fact, they want a compliance program. Scope and order. Scope needs to be clearly defined in terms of what comes first and what comes afterwards. Prioritize your timeline and then you'll know where and how to proceed. Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Spring 2023: Solutions for a Resilient Tomorrow: https://www.drj.com/spring2023 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Episode 127: Strategic Communication Methods for DE & I This episode is brought to you by Fusion Risk Management, Building a More Resilient World Together. Request a demo at https://bit.ly/FusionDECODED today! Business continuity professionals need to focus on strategic communication and how corporations take responsibility for their actions. In this episode, Vanessa Mathews talks with Richard Bynum, chief corporate responsibility officer at PNC, about how to best serve your employees and customers in this age of social justice, community impact, and sustainability. A lot has shifted since the start of the pandemic and corporations need to think deeply not only about how they want to shape the new world we are in, but how their actions reflect on their reputations. Tune in to hear an insightful discussion about how we need to serve our market communities individually and lead by what we do, not what we say. Sign up for our Four Corners newsletter for opportunities to connect, access to exclusive content, bonus interviews, and more at https://bit.ly/BRDFourCorners. Three key things to keep in mind when we talk about corporate responsibility: Treat communities as individuals. Each has unique needs and solutions should be rooted in that. Larger corporations should consider having a market point person in each large market area precisely for this reason. Invest in communities. Just like our banks, we need to make a deposit before we can make a withdrawal. Don't get caught up in analysis paralysis. Too often we get caught up in round tables, reports and long-range plans instead of taking direct action. Take actionable steps to make a difference now. Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Spring 2023: Solutions for a Resilient Tomorrow: https://www.drj.com/spring2023 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Episode 125: 5 Metrics & KPIs You Should Be Tracking for Business Resilience This episode is brought to you by Fusion Risk Management, Building a More Resilient World Together. Request a demo at https://bit.ly/FusionDECODED today! Every organization should have a dashboard that measures their preparedness, but how exactly does one measure preparedness? We've spent years helping businesses rethink how to measure the effectiveness of their resiliency program. In fact, we have a 200 question input form that examines just this. While this podcast episode is not long enough to share all 200 questions, we'd like to offer five metrics or key performance indicators (KPIs) you can use to help you assess your business resilience. Stay tuned as Vanessa dives into the five areas organizational leaders can look at to answer the question “how prepared is my business?” Sign up for our Four Corners newsletter for opportunities to connect, access to exclusive content, bonus interviews, and more at https://bit.ly/BRDFourCorners. 5 metrics to examine for business resilience include: Program Management: Examine the program coordinator role – what does this role entail? Program administration – is there a budget and is it adequate? Are you looking at laws and authorities that your program may be required to follow? Planning: How do you measure your planning efforts? Start by looking at the planning and design process. Is there a process for you to involve your stakeholders from the planning and design perspective? Implementation: What are the common plan requirements that you are measuring or evaluating? Do you have clear lines of authority and succession defined? Are procedures in place and are they communicated so that information can move across your organization? Training and education: Does your program have a curriculum? Does your curriculum provide training for employees to make them aware of your emergency response plans and continuity plans? Exercises and tests: Are program plans and procedures evaluated through periodic exercises and tests? Are these tests designed to determine the capabilities needed? Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Spring 2023: Solutions for a Resilient Tomorrow: https://www.drj.com/spring2023 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Episode 124: A Business Continuity Framework You Can Use in Your Personal Life This episode is brought to you by Fusion Risk Management, Building a More Resilient World Together. Request a demo at https://bit.ly/FusionDECODED today! As business continuity professionals, we prepare for possible disasters that may strike the business world. That being said, how prepared are you for personal disasters? Author and business resilience expert Michele Turner talks with us about a framework you can use in your personal life. Tune into today to learn more about the P.A.R.S.E. framework and how it can apply to both your personal and professional life. Michele Turner is an Amazon bestselling author as well as the global senior director – deputy chief continuity and resilience officer at Expedia Group. Contact Michele Turner at: Twitter: https://twitter.com/michelelturner LinkedIn: https://www.linkedin.com/in/michele-l-turner-mbcp-fbci-cisa-crisc-ccrp-311600/ Links mentioned: Episode 09 with Michele Turner: https://podcasts.apple.com/us/podcast/michele-turner-009/id1435369997?i=1000424237554 Michele's book: “Lessons Learned: Short Stories of Continuity and Resilience” https://www.amazon.com/Lessons-Learned-Stories-Continuity-Resilience/dp/B09FFNCTJQ/ref=sr_1_1 Sign up for our Four Corners newsletter for opportunities to connect, access to exclusive content, bonus interviews, and more at https://bit.ly/BRDFourCorners. Three takeaways from today's episode include: P.A.R.S.E. Framework, which stands for Prepare, Assess, Remediate, Sustain and Examine When you have a framework that works, you can apply it to any company or any situation. An important note when applying a framework: be prescriptive without being restrictive. Examine the culture of a company first before applying it. Stockdale paradox: Have you acknowledged where your challenges and vulnerabilities are in order to get to the good? If you don't acknowledge them, you won't get to where you need to be. Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Spring 2023: Solutions for a Resilient Tomorrow: https://www.drj.com/spring2023 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Episode 123: DRJ Fall 2022 Conference Recap This episode is brought to you by Fusion Risk Management, Building a More Resilient World Together. Request a demo at https://bit.ly/FusionDECODED today! While the DRJ Fall 2022 conference is now over, it proved to be a lively mix of businesses, vendors, and professionals coming together to discuss all things business continuity and disaster recovery. Vanessa Mathews and Jon Seals discuss their takeaways including the thrill of having their own booth for the Business Resilience DECODED podcast. The podcast audience for BRD continues to grow and we want to thank everyone who tunes in each week and finds value in the content. We will continue to investigate the hot topics, the uncomfortable topics, and everything in between. In addition to our favorite conference takeaways, in this episode we discuss the topics and trends business continuity professionals need to focus on in 2023. Sign up for our Four Corners newsletter for opportunities to connect, access to exclusive content, bonus interviews, and more at https://bit.ly/BRDFourCorners. Here are some topics and trends that business continuity professionals should be paying attention to in 2023: Supply chain issues, especially in regards to our dependence on rail transportation. Investing in leadership and development for the next generation. Millennials are entering key leadership positions and Gen Z is entering the workforce… are you ready? Cybersecurity: how exposed are you to cyber threats, and how prepared are you for a cyber attack? Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Spring 2023: Solutions for a Resilient Tomorrow: https://www.drj.com/spring2023 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Episode 121: Are You Prepared for an Active Shooter? This episode is brought to you by Fusion Risk Management, Building a More Resilient World Together. Request a demo at https://bit.ly/FusionDECODED today! Active shooter scenarios are an increasingly prominent threat to public safety, especially in schools and in the workplace. In 2022 alone, we've seen examples of workplace violence related to active shooters, whether they were disgruntled employees or angry customers. In this episode, Vanessa is sharing her tips for evaluating whether you're prepared for an active shooter in your workplace. Sign up for our Four Corners newsletter for opportunities to connect, access to exclusive content, bonus interviews, and more at https://bit.ly/BRDFourCorners. Some key takeaways from this episode include: Be proactive – establish systems, protocols, and communications BEFORE the crisis, not afterwards. The more you and your organization prepare for crises, the shorter your response and recovery times will be. Involve everyone – the senior leadership team and front-line employees have different roles in a crisis. Communicate with your team, and ensure they are clear with expectations and responsibilities. Practice – plans are words on a shelf until you put them into action. Your team will respond confidently the more you practice. Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Fall 2022: The Evolution of Resilience: https://www.drj.com/fall2022 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Episode 120: What We Tend to Forget About Crisis Communication | DRJ Spring 2022 Panel At DRJ's Spring 2022 conference in Orlando, Vanessa spoke on a panel about Crisis Communications with Ashley Goosman, Prashant Darisi, and Peter Steinfeld. In the clip from today's episode, you're about to hear our discussion on mistakes we've seen in terms of crisis communications, and what companies can do better to demonstrate more integrity, transparency, and compassion. Register for DRJ Fall 2022: The Evolution of Resilience: https://www.drj.com/fall2022 Sign up for our Four Corners newsletter for opportunities to connect, access to exclusive content, bonus interviews, and more at https://bit.ly/BRDFourCorners. Some key takeaways from this episode are: Organizations make mistakes. They're inevitable. But if we want to demonstrate integrity and accountability, we have to own those mistakes and be willing to talk about them openly and honestly with our key stakeholders. Your statements about any current event – from social justice to politics and news – need to be grounded in your core values, and they need to be the words of your top leader. If, as a CEO, you cannot find the words yourself, you have some work to do. There's a difference between duty of care and duty to care. Duty of care is just a set of procedures to make sure you're compliant in responding to a disaster. Duty to care means you approach your work with compassion and any other core values that are important to your company. Part of our role is to overcommunicate, especially in a world where people are used to instant access to news and information. If we don't tell people what's happening as it's happening, they will take it upon themselves to find out. Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Episode 119: Business Continuity in a Recession – What You Need to Know This episode is brought to you by Fusion Risk Management, Building a More Resilient World Together. Request a demo at https://bit.ly/FusionDECODED today! There's a lot of buzz going on about a looming recession, and we've already seen mass layoffs affecting many industries this year. In this episode, we're sharing how business continuity professionals in any industry can plan for a recession, and important reminders on how treating people well during this time can have a lasting impact. Sign up for our Four Corners newsletter for opportunities to connect, access to exclusive content, bonus interviews, and more at https://bit.ly/BRDFourCorners. Some key takeaways from this episode include: Recessions are an inevitable part of the ebbs and flows of the GDP. This means we can plan for them, and that we shouldn't panic when talks of a looming recession start coming up. Focus on the cash flow of your business, as well as your personal finances. Look at your business savings and calculate how many months that could sustain the company if revenue decreased significantly. Is it possible for you to cut expenses in an area unrelated to payroll to avoid layoffs? Consider cutting CEO or executive salaries if that can help to prevent layoffs. If you do need to conduct layoffs, how can you do so in the most empathetic way possible? A cold mass Zoom call is not it. How you conduct your layoffs will impact the morale of the remaining employees and your ability to recruit talent in the future. Recessions are temporary, but how you operate through them can have an impact that outlasts the recession. What are your company's core values? How are you living those out during this time? Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Fall 2022: The Evolution of Resilience: https://www.drj.com/fall2022 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Episode 117: Lessons Learned From Dynamic Risks Like Supply Chain Issues, Natural Disasters, and Civil Unrest At our DRJ Spring 2022 conference in Orlando, Brian Zawada, the chief operating officer for Castellan Solutions, and Matt Bradley, VP of global security solutions for Onsolve, presented on “Achieving Operational Resilience in 2022: Lessons Learned from Supply Chain Disruption & Other Dynamic Risks.” In this short portion of their session, they cover how these issues have affected businesses, and what we need to be cognizant of. Register for DRJ Fall 2022: The Evolution of Resilience: https://www.drj.com/fall2022 Sign up for our Four Corners newsletter for opportunities to connect, access to exclusive content, bonus interviews, and more at https://bit.ly/BRDFourCorners. Some key takeaways from this episode are: - Dynamic risks are what happen when Risk A becomes Risk B. A lot of the disaster plans we have are curated for disasters happening in isolation, but sometimes disasters stack up. How are you preparing for second or third order risks in your plans? - Civil unrest can lead you to need to make decisions not just on government sanctions, but on personal sanctions. The Russia-Ukraine conflict has caused a lot of global companies to question if they should pull out of Russia if that's applicable to them. - Sometimes Risk B is completely unrelated to Risk A. Meaning, you're prepared for one disaster or scenario but then a completely different scenario happens. This demonstrates a need for awareness of all risks in an area including social, political, and geographic risks. - Supply chains are extremely fragile, and we're all becoming more aware of that as we're personally and professionally impacted by supply chain disruptions. So many things, including government action, severe weather, protests, material shortages, and staffing can affect supply chains. It's crucial to monitor supply chain risks at all times to keep operations going. Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Episode 026: Disruptive Innovation and Design Thinking Today's episode is a rebroadcast of our most popular episode, "Disruptive Innovation and Design Thinking" with David Phillips of Faster Glass. Contact David Phillips at: https://www.fasterglass.com https://www.linkedin.com/in/phillipsjdavid/ https://twitter.com/FasterGlass Sign up for our Four Corners newsletter for opportunities to connect, access to exclusive content, bonus interviews, and more at https://bit.ly/BRDFourCorners. Disaster Recovery Journal: • Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ • Register for DRJ Fall 2022: The Evolution of Resilience: https://www.drj.com/fall2022 Asfalis Advisors: • Visit our website here: https://www.asfalisadvisors.com • Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ • Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! • Email us: podcast@drj.com • Podcast website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ • YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ • Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
Marisa Thalberg is one of the most iconic CMO's out there. She is the Executive Vice President and Chief Brand & Marketing Officer at Lowe's Companies, Inc. Marisa has previously worked for Estee Lauder Companies, Revlon, J. Walter Thompson, as well as built Taco Bell into the lifestyle brand we know it to be today. In this episode, recorded live at the Cannes Lions Festival in France; the advertising Super Bowl, Amy Jo and Marisa discuss weaving in and out of business and life. You'll dive into Marisa's strong and desirable whisper brand, learn how to make a major life move with kids, hear the key to creativity and learn how Marisa rebranded from a corporate perspective. Marisa talks about the importance of seeing peers as humans and not just coworkers. Marisa is also the Founder of Executive Moms - a resource and online community for Executive Moms. She recognized a need in this niche 20 years ago and came up with a solution. For Marisa, it was not about creating a business, but rather creating a resource. The untouchable influence and power Marissa has is incredible, and on top of that she leads with grace, warmth and a sturdy, steady confidence. She communicates with clarity and authenticity. A huge thanks to Teads for hosting this conversation on the Teads Yacht. Applications for the next Renegade Accelerator are now open. To learn more and apply visit renegade.global/accelerator. Get Amy Jo's newsletter: amyjomartin.activehosted.com/f/21 Follow Amy Jo… Instagram: www.instagram.com/amyjomartin/ Twitter: twitter.com/amyjomartin Facebook: www.facebook.com/AmyJoMartin/ Why Not Now? Instagram: www.instagram.com/whynotnow/ Buy Amy Jo's book: amyjomartin.com/book Follow Renegade Global: www.instagram.com/renegade_global
Episode 114: Creating a Resilient Future for Charlotte with Mayor Vi Lyles Pt. 1 In this two-part series, Vanessa sits down with Mayor Vi Lyles to discuss how she is creating a resilient future for Charlotte, NC. Part I focuses heavily on the citizens that make up the community, and why it's so important to invest in them through community engagement, job creation, and racial equity. Sign up for our Four Corners newsletter for opportunities to connect, access to exclusive content, bonus interviews, and more at https://bit.ly/BRDFourCorners. Some key takeaways from this episode include: People are our biggest asset. It's very important to invest in communities by creating job opportunities for all education levels. The new medical school in Charlotte will create 10,000 new jobs, only 5,000 of which will require a college degree. Engagement is a huge component of resilient communities. Citizens need a way to provide feedback that's accessible and easy to contribute. It's not about getting any businesses to open in your community, it's about getting the right businesses to open in your community. There should be support and infrastructure for both large and small businesses to succeed. Communities need to invest in corridors of opportunity. That means supporting citizens who have contributed to the growth of a community who have not had an opportunity to benefit from that growth. Private sectors have an opportunity to support community resilience by providing things like computers to underserved groups within the community. Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Fall 2022: The Evolution of Resilience: https://www.drj.com/fall2022 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
In this episode, we're talking with Michael Thompson, Vice President of Strategic Communications at Nuveen, who puts together RFPs; and Bethany Potter, Senior Manager, Growth & Administration at Proscenium Events who responds to them. This episode is chock full or actionable advice about the entire RFP process from both sides of the table. So hit the download button, screw your headphones on tight, and get ready to take notes.Michael Thompson joined the Global Media Relations team at Nuveen, a TIAA Company, in December of 2020 as Vice President of Strategic Communications with responsibility for executive communications and supporting strategic messaging for the firm's leadership, brand, and business priorities.Michael joined the firm after two years as Assistant Vice President for Executive Communications and Content Syndication at LPL Financial, where he was responsible for strategic message development and executive speechwriting for more than 20 advisor-facing conferences throughout the year. Prior to his tenure at LPL, he spent eight years as Executive Communications Manager at Lowe's Companies, Inc., writing speeches for C-Suite executives and creating messaging for major sales and leadership meetings. This followed a 13-year career in professional sports, including 11 seasons with two different National Basketball Association franchises as Director of Corporate Communications and other community relations and game operations roles.Bethany Potter joined the Production team at Proscenium in 2016, working on events for brands like HEINEKEN USA, Harley-Davidson, Lowe's, and Ortho Clinical Diagnostics. She also managed many of Proscenium responses to RFPs. She has expanded her role from Production to Business Development Manager, to her current role of Senior Manager of Growth and Administration (and ProCast Producer!) where she manages almost all of Proscenium's RFP responses.CREDITSHosted and Written by Jeremy DobrishProduced by Bethany PotterTheme Music by Mike ManciniLogo design by Shraddha MaharjanSpecial thanks to Dossie McCraw WHERE TO FIND USProscenium WebsiteLinkedInInstagramTwitterFacebook
Episode 111: When Is It Time to Hire a Crisis Management Professional? This episode is brought to you by Fusion Risk Management, Building a More Resilient World Together. Request a demo at https://bit.ly/FusionDECODED today! In this episode, Vanessa shares 13 different reasons to know when it's time to bring in an external crisis management firm to supplement your internal team. Although your team might be prepared for the most obvious catastrophes from natural disasters to data breaches and supply chain disruptions, there are many more risks to assess beyond these, and a crisis management professional can help you with that. Sign up for our Four Corners newsletter for opportunities to connect, access to exclusive content, bonus interviews, and more at https://bit.ly/BRDFourCorners. In this episode, you will learn: How to know when it's time to bring in an external crisis management firm Why you need a crisis management firm in a public relations disaster Why it's important to talk to an external crisis management firm when your company grows to 50+ employees Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Fall 2022: The Evolution of Resilience: https://www.drj.com/fall2022 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Episode 109: Why We Need Transparency Around Root Cause Analysis This episode is brought to you by Fusion Risk Management, Building a More Resilient World Together. Request a demo at https://bit.ly/FusionDECODED today! What is root cause analysis and how can it benefit your business? In this episode, Vanessa talks about the top three questions she gets regarding root cause analysis. She also exposes the top reasons many companies aren't looking at their best practices. Sign up for our Four Corners newsletter for opportunities to connect, access to exclusive content, bonus interviews, and more at https://bit.ly/BRDFourCorners. In this episode, you will learn: What is root cause analysis What prevents companies from looking at best practices How your business can benefit from conducting and sharing root cause analysis Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Fall 2022: The Evolution of Resilience: https://www.drj.com/fall2022 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Episode 108: Sustainability Is the Missing Key to Risk Management Sustainability is a huge buzzword in the context of the environment and business practices. But what is sustainability, and why does it matter? In this episode, Keith Alyea, global head of business resiliency at Wells Fargo, explains the relationship between resiliency, sustainability and equitability. More importantly, he shares where some organizations fall short and how we can all do better. Keith has more than 20 years of experience in energy market development and energy trading and risk management. He specializes in program planning, implementation (systems and process), market design, adaptive resiliency planning and operational improvement for market participants. He also serves on the Sustain Charlotte Board of Directors which advocates for smart, equitable, and sustainable growth for the city including public transit, pedestrian-oriented development, affordable housing and green spaces. Sign up for our Four Corners newsletter for opportunities to connect, access to exclusive content, bonus interviews, and more at https://bit.ly/BRDFourCorners. In this episode, you will learn: The relationship between resiliency, sustainability and equitability What sustainability is and why it matters How organizations might be falling short when it comes to sustainability What sustainable capital is and what this shift means How to make strides towards sustainability in your personal life and in your communities Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Fall 2022: The Evolution of Resilience: https://www.drj.com/fall2022 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Episode 107: We Need to Talk About the Silos in Business Resilience This episode is brought to you by Fusion Risk Management, Building a More Resilient World Together. Request a demo at https://bit.ly/FusionDECODED today! There are a lot of industries and specialties that fall under business resilience, including – but not limited to – risk management, emergency management, business continuity, and public safety. Unfortunately, a lot of these specialties can be siloed from each other, both within organizations and across companies. In Vanessa's work, she has noticed several opportunities for bridging the gap between these silos and what's at stake if we don't. Sign up for our Four Corners newsletter for opportunities to connect, access to exclusive content and bonus interviews, and more - https://bit.ly/BRDFourCorners In this episode, you will learn: Where silos exist within the disciplines that fall under business resilience How silos affect the efficiency and expenses in an organization Where to look for silos in your organization What's missing from your organization when companies are siloed The risks that are in play as a result of silos How to rectify silos in your organization and across our disciplines Procedures to adopt to keep the flow of communication between departments Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Fall 2022: The Evolution of Resilience: https://www.drj.com/fall2022 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
U.S. equities plunged, finishing near the lows of the day, following disappointing quarterly results from Target Corporation and Lowe's Companies, with both retailers warning of rising cost pressures.
Episode 104: What a Remote and Hybrid Workforce Means for Cloud Security with Justin Augat Remote and hybrid (a combination of remote work days and in-person days) has become the “new normal” work environment since the COVID-19 pandemic started in 2020. With more and more of the workforce preferring a remote work environment, companies not only had to pivot, but now have to figure out long term solutions to support remote teams to retain and recruit talent. In this episode, Justin Augat shares his perspective on how your workforce can strengthen its cloud security to adapt to remote and hybrid work environments. Connect with Justin on LinkedIn - https://www.linkedin.com/in/justinaugat/ Sign up for our Four Corners newsletter for opportunities to connect, access to exclusive content and bonus interviews, and more - https://bit.ly/BRDFourCorners In this episode, you will learn: Why offering remote work is a benefit from a recruiting perspective The challenges of working on remote teams The risks to cloud security in this new workforce environment How companies can build resilience for cloud security Ways organizations can train their employees to avoid cloud security risks Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Fall 2022: The Evolution of Resilience: https://www.drj.com/fall2022 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
In this special episode GELF Co-Founders Kent Allen and Jim Okamura take us through a recap of the GELF event held recently in 2022. If you liked this podcast, you can follow us on Apple iTunes, Spotify, Amazon music podcast channel or your favorite podcast platform, please rate and review with a five star rating and be sure and recommend to a friend or colleague in the retail and cross-borders commerce industry.I'm Michael LeBlanc, Founder and President of M.E. LeBlanc and Company Inc. and you can learn more about me on LinkedIn, and you can learn more about the Global E-Commerce Leaders Forum and continue to keep up with the latest on cross-border commerce online at https://www.globalecommerceleadersforum.com/Safe travels everyonePhoto by Jonathan Gonzalez on UnsplashAbout Us Kent AllenI help innovative digital companies tell their story and build relationships with prospective and established clients and partners. I've spent the last twenty years providing market analysis, research & thought leadership, market development and consulting services within the ecommerce technology and digital marketing community.Current focus: Globalization via cross-border ecommerce, marketplaces and international retail expansion. Co-founded the Global eCommerce Leaders Forum to foster community among and provide education to digital professionals with international growth objectives.My 20+ years of experience in the digital commerce and marketing industry and strong personal connections have provided me with opportunities to stay ahead of the curve and explore "what's next" for my clients and our audiences.My research, content marketing & thought leadership skills coupled with my strong client interface skills allow me to define & execute next-generation marketing and commerce strategies & improve business performance.Specialties/Skills: Market Research, Communications, Strategy, Planning, Best Practices, Trend, Data and Competitive Analysis, Public Speaking, Writing and Expression Jim OkamuraJim Okamura is Partner with McMillan Doolittle - The Retail Experts. Jim has more than 25 years of consulting experience focused on the retail industry, including 20+ years in digital transformation strategies for retailers, brands and retail-related companies. Specializations include cross-border & global ecommerce and organization design for digital transformations. Through our global alliance, Ebeltoft Group, we have deep retail expertise in more than 20 countries.Clients include Wahl Clipper, Gap, adidas, Hunter Fan, Bassett Furniture, Giant Eagle, Federated Coop, Harley-Davidson, Baccarat, DSW, Tractor Supply Co., MasterCard, Verizon Wireless, Neiman Marcus, Navy Exchange, Lands' End, Microsoft, The Body Shop International, L Brands, Timberland, Media Markt, Lowe's Companies, Pep Boys, Crate and Barrel, Loyalty One, VISA, and Cadillac Fairview.Jim is a Co-founder of the Global E-Commerce Leaders Forum, a community and conference series focused on global and cross-border ecommerce. Digital Retail Globalization, such as riding China's ecommerce growth wave, is important for brands, retailers and distribution partners of all sizes. About MichaelMichael is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience and has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated on thought leadership panels worldwide. Michael was recently added to ReThink Retail's prestigious Top 100 Global Retail Influencers for a second year in 2022. Michael is also the producer and host of a network of leading podcasts, including Canada's top retail industry podcast, The Voice of Retail, plus the Remarkable Retail with author Steve Dennis, Global E-Commerce Tech Talks and The Food Professor with Dr. Sylvain Charlebois. Most recently, Michael launched Conversations with CommerceNext, a podcast focussed on retail eCommerce, digital marketing and retail careers - all available on Apple, Spotify, Amazon Music and all major podcast platforms. Michael is also the producer and host of the “Last Request Barbeque” channel on YouTube where he cooks meals to die for and influencer riches.
Episode 103: The Future of HBCUs and Their Emergency Management Programs This episode is brought to you by Fusion Risk Management, Building a More Resilient World Together. Request a demo at https://bit.ly/FusionDECODED today! Historically Black Colleges and Universities (HBCUs) faced a series of bomb threats in February this year. Though no physical harm has come from them, the ever present threat and psychological trauma from these events has shaken HBCUs across the country… but they're still standing strong. In this episode, President Kimberly Ballard-Washington of Savannah State University joins us to share her perspective on the matter, as well as insights into the homeland security and emergency management program at SSU (of which Vanessa was the first female graduate!). Kimberly Ballard-Washington, J.D., is the president of Savannah State University in Georgia. She has practiced law in the state of Georgia for 20 years and, prior to becoming president of SSU, most recently served the University System of Georgia (USG) as associate vice chancellor for legal lffairs and as the assistant secretary to the board of regents. To date, Ballard-Washington is the only person to have led all three of Georgia's public Historically Black Colleges and Universities. Savannah State University Website - https://savannahstate.edu/ Homeland Security Program at SSU - https://www.savannahstate.edu/class/departments/political-science/homeland-security.shtml Sign up for our Four Corners newsletter for opportunities to connect, access to exclusive content and bonus interviews, and more - https://bit.ly/BRDFourCorners In this episode, you will learn: How she became the first person to lead all three public HBCUs in Georgia How SSU is approaching bomb threats to HBCUs from both emergency preparedness and campus morale perspectives The vulnerable conversations around HBCUs being targeted How the Emergency Management program at SSU is shifting The input emergency management programs need from professionals in the industry at all levels to help these programs improve Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Fall 2022: The Evolution of Resilience: https://www.drj.com/fall2022 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Following the prominent events of early 2020, as part of what's often referred to as a national, racial reckoning, countless institutions altered their policies. Large publicly traded corporations (including Coca-Cola Company, Novartis AG, McDonald's Corporation, Starbucks Coffee Company, Lowe's Companies, Inc., NASDAQ, Inc., and much of the financial services industry) rolled out new policies — […]
Following the prominent events of early 2020, as part of what's often referred to as a national, racial reckoning, countless institutions altered their policies. Large publicly traded corporations (including Coca-Cola Company, Novartis AG, McDonald's Corporation, Starbucks Coffee Company, Lowe's Companies, Inc., NASDAQ, Inc., and much of the financial services industry) rolled out new policies — under banners invoking diversity, equity, and inclusion — concerning matters ranging from their selection of vendors, to hiring and promotions, to election of future directors to (in NASDAQ's case) willingness to list customers at all. Those policies have raised concern among some over their potential violation of civil rights law (both state and federal), including Dan Morenoff, the Executive Director of the American Civil Rights Project. Do officers and directors of publicly traded companies advancing these policies run afoul of existing corporate law, with possible personal liability for breaches of fiduciary duty and for their use of corporate resources pursuing ultra vires actions? Citing the related concerns of shareholders, the ACR Project demanded the public retraction of such policies by Coke last year — Coke acceded in all but name in March, declaring that the policies at issue “have not been and are not policy of the company[.]” The ACR Project has since made demands on behalf of shareholders to the officers and directo rs of Lowe's, Novartis, McDonald's, and Starbucks. America First Legal appears to have taken a related tack this week in publicly demanding on behalf of shareholders that the Walt Disney Company's officers and directors launch investigations into alleged violations of employee's civil rights. Featuring: -- Dan Morenoff, Executive Director, American Civil Rights Project
Episode 101: How to Make Your Supply Chain Resilient This episode is brought to you by Fusion Risk Management, Building a More Resilient World Together. Request a demo at https://bit.ly/FusionDECODED today! All eyes are on supply chains right now. From the shortages we've seen resulting from the pandemic, to the Suez Canal Obstruction in 2021, we've seen some unprecedented supply chain crises in a short period of time. In this episode, Kate Needham-Bennett of Fusion Risk Management is sharing her expertise on how to make your supply chains more resilient to alleviate and prevent disruptions. Kate Needham-Bennett is a resilience specialist based in the UK working with organizations worldwide, exploring how they might develop their risk and resilience programs with Fusion. To date she's been working as a practitioner in financial services setting up programs for M&A resilience onboarding, crisis management, and operational resilience to meet the regulations. She's focusing on how technology can help make resilience easier, quicker and more affordable for others, leaving them room to focus on innovations. Connect with Kate on LinkedIn - https://www.linkedin.com/in/kate-needham-bennett/ Fusion Risk Management - https://www.fusionrm.com/ Sign up for our Four Corners newsletter for opportunities to connect, access to exclusive content and bonus interviews, and more - https://bit.ly/BRDFourCorners In this episode, you will learn: How third party due diligence plays a role in supply chain management Evaluating concentration risks in supply chains in terms of geography, software, and transparency What we can learn from supply chain issues caused by the pandemic and the Suez Canal obstruction How all industries are connected in the world of supply chains and the risks associated with these The ripple effect caused by issues with supply chain management How Fusion Risk Management software can help you evaluate and prepare for risks in your supply chain management Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Fall 2022: The Evolution of Resilience: https://www.drj.com/fall2022 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Episode 100: Celebrating Our 100th Episode + The Top 5 Business Resilience DECODED Episodes Today marks a huge milestone for our show: this is our 100th episode! Today, we are sharing the top five most downloaded episodes ever of the podcast. The dynamic speakers in these episodes gave amazing value to our listeners, and we're sharing just one of many key takeaways from each of them in today's episode. Sign up for our Four Corners newsletter for opportunities to connect, access to exclusive content and bonus interviews, and more - https://bit.ly/BRDFourCorners Our Top 5 Podcast Episodes: Episode 26: Disruptive Innovation and Design Thinking with David Phillips Episode 38: The Art of Relationships with Damian Walch Episode 37: What Has Risen to the Level of Concern? with Philip Bigge Episode 1: Developing a Successful Crisis Management Program with Regina Phelps Episode 69: The Myth of Best Practices with Dr. Cliff Thomas In this episode, you will learn: All about our new, free Four Corners community email newsletter - Sign up at https://bit.ly/BRDFourCorners Why all crisis managers should understand how to market who they are & what they do The soft skills needed to become a great leader What the biggest risks are today vs. ten years ago Why organizational fit is so important when evaluating best practices Why you should design systems for people as they are and not how you want them to be Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Fall 2022: The Evolution of Resilience: https://www.drj.com/fall2022 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Welcome to Global eCommerce Tech Talks, I'm your host Michael LeBlanc. Live from my podcasting studio high above the Vegas sands during Shoptalk 2022, I sit down and talk about the latest news and developments in the global eCommerce industry with two of the sharpest minds in the space.Kent Allen and Jim Okamura, consultants, advisors, industry analysts and co-founders of the Global Ecommerce Leaders Forum, are back as my special guests in-person together for an exclusive interview in my Las Vegas podcast studio. We catch up and talk about the latest developments in global commerce, including the moves China is making internationally, the echo-boom of worldwide eCommerce and the upcoming GELF LA event on April 21, which is open to all retailers to apply to attend.If you liked this podcast you can follow us on Apple iTunes, Spotify, Amazon music podcast channel or your favourite podcast platform, please rate and review with a five star rating and be sure and recommend to a friend or colleague in the retail and cross-borders commerce industry.I'm Michael LeBlanc, Founder and President of M.E. LeBlanc and Company Inc. and you can learn more about me on www.meleblanc.co, and you can learn more about the Global E-Commerce Leaders Forum and continue to keep up with the latest on cross-border commerce online at https://www.globalecommerceleadersforum.com/ Kent AllenI help innovative digital companies tell their story and build relationships with prospective and established clients and partners. I've spent the last twenty years providing market analysis, research & thought leadership, market development and consulting services within the ecommerce technology and digital marketing community.Current focus: Globalization via cross-border ecommerce, marketplaces and international retail expansion. Co-founded the Global eCommerce Leaders Forum to foster community among and provide education to digital professionals with international growth objectives.My 20+ years of experience in the digital commerce and marketing industry and strong personal connections have provided me with opportunities to stay ahead of the curve and explore "what's next" for my clients and our audiences.My research, content marketing & thought leadership skills coupled with my strong client interface skills allow me to define & execute next-generation marketing and commerce strategies & improve business performance.Specialties/Skills: Market Research, Communications, Strategy, Planning, Best Practices, Trend, Data and Competitive Analysis, Public Speaking, Writing and Expression Jim OkamuraJim Okamura is Partner with McMillan Doolittle - The Retail Experts. Jim has more than 25 years of consulting experience focused on the retail industry, including 20+ years in digital transformation strategies for retailers, brands and retail-related companies. Specializations include cross-border & global ecommerce and organization design for digital transformations. Through our global alliance, Ebeltoft Group, we have deep retail expertise in more than 20 countries.Clients include Wahl Clipper, Gap, adidas, Hunter Fan, Bassett Furniture, Giant Eagle, Federated Coop, Harley-Davidson, Baccarat, DSW, Tractor Supply Co., MasterCard, Verizon Wireless, Neiman Marcus, Navy Exchange, Lands' End, Microsoft, The Body Shop International, L Brands, Timberland, Media Markt, Lowe's Companies, Pep Boys, Crate and Barrel, Loyalty One, VISA, and Cadillac Fairview.Jim is a Co-founder of the Global E-Commerce Leaders Forum, a community and conference series focused on global and cross-border ecommerce. Digital Retail Globalization, such as riding China's ecommerce growth wave, is important for brands, retailers and distribution partners of all sizes. About MichaelMichael is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience and has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated on thought leadership panels worldwide. Michael was recently added to ReThink Retail's prestigious Top 100 Global Retail Influencers for a second year in 2022. Michael is also the producer and host of a network of leading podcasts, including Canada's top retail industry podcast, The Voice of Retail, plus the Remarkable Retail with author Steve Dennis, Global E-Commerce Tech Talks and The Food Professor with Dr. Sylvain Charlebois. Most recently, Michael launched Conversations with CommerceNext, a podcast focussed on retail eCommerce, digital marketing and retail careers - all available on Apple, Spotify, Amazon Music and all major podcast platforms. Michael is also the producer and host of the “Last Request Barbeque” channel on YouTube where he cooks meals to die for and influencer riches.
Welcome to The Voice of Retail. I'm your host Michael LeBlanc. This podcast is brought to you in conjunction with Retail Council of Canada. Live from my podcasting studio high above the Vegas sands during Shoptalk 2022, I sit down and talk about the latest news and developments in the global eCommerce industry with two of the sharpest minds in the space. Kent Allen and Jim Okamura, consultants, advisors, industry analysts and co-founders of the Global Ecommerce Leaders Forum, are back as my special guests in-person together for an exclusive interview in my Las Vegas podcast studio. We catch up and talk about the latest developments in global commerce, including the moves China is making internationally, the echo-boom of worldwide eCommerce and the upcoming GELF LA event on April 21, which is open to all retailers to apply to attend.Thanks for tuning into this special episode of The Voice of Retail. If you haven't already, be sure and click subscribe on your favourite podcast platform so new episodes will land automatically twice a week, and check out my other retail industry media properties; the Remarkable Retail podcast, the Conversations with CommerceNext podcast, and the Food Professor podcast. Last but not least, if you are into BBQ, check out my all new YouTube barbecue show, Last Request Barbeque, with new episodes each and every week! I'm your host Michael LeBlanc, President of M.E. LeBlanc & Company & Maven Media, and if you're looking for more content, or want to chat follow me on LinkedIn, or visit my website meleblanc.co! Have a safe week everyone!Learn more and sign up for the GELF LA event here:https://www.globalecommerceleadersforum.com/la2022/Photo by NASA on UnsplashAbout KentI help innovative digital companies tell their story and build relationships with prospective and established clients and partners. I've spent the last twenty years providing market analysis, research & thought leadership, market development and consulting services within the ecommerce technology and digital marketing community.Current focus: Globalization via cross-border ecommerce, marketplaces and international retail expansion. Co-founded the Global eCommerce Leaders Forum to foster community among and provide education to digital professionals with international growth objectives.My 20+ years of experience in the digital commerce and marketing industry and strong personal connections have provided me with opportunities to stay ahead of the curve and explore "what's next" for my clients and our audiences.My research, content marketing & thought leadership skills coupled with my strong client interface skills allow me to define & execute next-generation marketing and commerce strategies & improve business performance. Specialties/Skills: Market Research, Communications, Strategy, Planning, Best Practices, Trend, Data and Competitive Analysis, Public Speaking, Writing and ExpressionAbout Jim Jim Okamura is Partner with McMillan Doolittle - The Retail Experts. Jim has more than 25 years of consulting experience focused on the retail industry, including 20+ years in digital transformation strategies for retailers, brands and retail-related companies. Specializations include cross-border & global ecommerce and organization design for digital transformations. Through our global alliance, Ebeltoft Group, we have deep retail expertise in more than 20 countries.Clients include Wahl Clipper, Gap, adidas, Hunter Fan, Bassett Furniture, Giant Eagle, Federated Coop, Harley-Davidson, Baccarat, DSW, Tractor Supply Co., MasterCard, Verizon Wireless, Neiman Marcus, Navy Exchange, Lands' End, Microsoft, The Body Shop International, L Brands, Timberland, Media Markt, Lowe's Companies, Pep Boys, Crate and Barrel, Loyalty One, VISA, and Cadillac Fairview.Jim is a Co-founder of the Global E-Commerce Leaders Forum, a community and conference series focused on global and cross-border ecommerce. Digital Retail Globalization, such as riding China's ecommerce growth wave, is important for brands, retailers and distribution partners of all sizes.About MichaelMichael is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience and has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated on thought leadership panels worldwide. Michael was recently added to ReThink Retail's prestigious Top 100 Global Retail Influencers for a second year in 2022. Michael is also the producer and host of a network of leading podcasts, including Canada's top retail industry podcast, The Voice of Retail, plus the Remarkable Retail with author Steve Dennis, Global E-Commerce Tech Talks and The Food Professor with Dr. Sylvain Charlebois. Most recently, Michael launched Conversations with CommerceNext, a podcast focussed on retail eCommerce, digital marketing and retail careers - all available on Apple, Spotify, Amazon Music and all major podcast platforms. Michael is also the producer and host of the “Last Request Barbeque” channel on YouTube where he cooks meals to die for and influencer riches.
Episode 99: How Small Issues Can Lead to Big Consequences with Kevin Kupietz This episode is brought to you by Fusion Risk Management, Building a More Resilient World Together. Request a demo at https://bit.ly/FusionDECODED today! As emergency managers and leaders in the business resilience industry, we have seen a lot of incidents where seemingly small incidents or decisions led to huge consequences. Sometimes when we are so focused on the big decisions and best practices, we lose perspective on how public perception and minute details can cause big problems. In this episode, Kevin Kupietz shares his experience and tons of relevant stories on how small issues led to big consequences, and how to evaluate your decisions to factor in those potential consequences. Dr. Kevin Kupietz is the chairperson of the Elizabeth City State University (ECSU) Department of Aviation and Emergency Management. He is a NC certified firefighter/paramedic with more than 20 years of emergency response experience with local, state, and federal agencies. He comes with a diverse emergency response and educational background with teaching certifications in a variety of emergency service topics. Connect with Kevin: Elizabeth City State University Website - https://www.ecsu.edu/academics/academicaffairs/aviation_emergmangmt.html ECSU Emergency Management Facebook - https://www.facebook.com/ECSUEmergencyManagement/ LinkedIn - https://www.linkedin.com/in/kevin-kupietz-ph-d-efo-1059746b/ In this episode, you will learn: How aviation ties closely to emergency management - even outside the transportation industry The need Kevin saw for diversity in emergency management and how that led to him working for an HBCU How a lack of exclusion does not mean you're being inclusive Why an awareness of public relations is crucial in emergency management Stories of small incidents that led to huge consequences for an organization How public perception should impact decisions in a crisis How to evaluate the potential consequences of seemingly small decisions Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Fall 2022: The Evolution of Resilience: https://www.drj.com/fall2022 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Ben Rains explores the stock market after two strong weeks that helped the S&P 500 climb back above its 200-day moving average. The episode then breaks down two stocks from an out of favor sector, Lowe's Companies, Inc. (LOW) and D.R. Horton, Inc. (DHI), that investors might want to buy at enticing discounts as we head into April. (0:30) - Stock Market Update: Everything You Need To Know (3:20) - Lowe's Outlook Looks Strong Amid Supply Tensions (10:10) - D.R. Horton Grows With Housing Boom: How Long Will This Trend Continue? Podcast@Zacks.com
Episode 98: Why Relationships Are Crucial for Business Continuity with Mark Armour Have you ever been in an emergency management situation where you had to contact a vendor or key player in your plan that you've never spoken to before? In this episode, Mark Armour, a key business continuity leader and industry disruptor, is sharing why relationships in the business continuity space are so crucial to the success of any business resilience plan. No matter what your role is, you'll find valuable information in this episode on how to initiate relationship building with more contacts in your industry. Mark Armour, the senior director of IT governance, risk and compliance at Brink's Inc., is leading the revolution to change how business continuity is practiced and perceived. He developed the “Adaptive Business Continuity Manifesto” with David Lindstedt, Ph.D. and co-authored “Adaptive Business Continuity: A New Approach.” Adaptive is a groundbreaking concept with the potential to change the practice of business continuity globally. Connect with Mark: LinkedIn - https://www.linkedin.com/in/markarmour/ Twitter - https://twitter.com/BC_Revolution Email - mnjarmour@gmail.com Website - https://adaptivebcp.org/ In this episode, you will learn: Why relationships are important in business continuity How resilience and initiative in an emergency are improved through relationships How trust factors into risk management Why it's important to build relationships with vendors before an emergency arises How to set introductory meetings to build relationships The barriers to initiating relationships and how to overcome them Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Fall 2022: The Evolution of Resilience: https://www.drj.com/fall2022 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Episode 96: How Ignoring Data Backups Puts Your Processes, Products, and People at Risk with Brian Kuhn Cybersecurity and data protection have been an especially important topic since so many of our workforces went remote in 2020. While larger companies quickly adapted, many small and medium businesses have not prioritized cloud safety and data backups. In this episode, Brian Kuhn helps us explore the risks to running a business on outdated software systems. Brian Kuhn is an executive-level leader with more than 25 years of strategy, vision-setting, planning and execution experience in technology and services. He is currently the chief operating officer of Infrascale. Brian is especially attuned to dynamic landscapes with a sharp focus on business growth and customer delight. Connect with Brian: LinkedIn - https://www.linkedin.com/in/bgkuhn/ Infrascale website - https://www.infrascale.com/ In this episode, you will learn: Why it's risky for businesses of all sizes to run software and data that's outdated The specific risks to your data if it's not protected Questions to ask yourself about the data in your business Why people, processes, and products should all be factored into protecting your data Why satisfied clients and happy employees should be at the root of your efforts to reduce risk to your tech processes The future risks you need to anticipate as cloud data becomes smarter and more decentralized Why just being on the cloud is not enough to protect yourself from risk Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Spring 2022: Resiliency Transformed: http://www.drj.com/spring2022 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Episode 95: Building Personal Resilience Through Gratitude and Meditation with Lori Saitz Emergency management and business resilience professionals are often in high-stress situations and can be among the key decision makers in a crisis. While we focus so much on the resilience of our organizations, we might forget to pay attention to our personal resilience as well. In this episode, Lori Saitz of Zen Rabbit dives into the practices of gratitude and meditation to build personal resilience habits that will keep you grounded in a crisis. Lori is the founder and CEO of Zen Rabbit, a mindfulness company created to empower Gen-X leaders to step fully into gratitude to be more grounded at work and in life. She is an accomplished life coach, speaker, podcast host, and corporate wellness expert. Connect with Lori: LinkedIn - https://www.linkedin.com/in/lorisaitz/ Fine Is a 4-Letter Word Podcast - http://TheFinePodcast.com Zen Rabbit Website - https://zenrabbit.com/ In this episode, you will learn: What risk looks like from a personal resilience perspective Why mindfulness is so important as a key decision maker in the resilience industry How public health, social justice movements, and politics over the last two years affect our stress levels How meditation and gratitude lower stress hormones and raise feel-good chemicals in our bodies How our mental and emotional states impact the decisions we make in a high-stress situation How gratitude can actually rewire your brain and thought patterns Exercises you can implement to practice more gratitude in your life and at work Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Spring 2022: Resiliency Transformed: http://www.drj.com/spring2022 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Episode 94: The Risk of Exclusion – How Avoiding Diversity Puts Organizations at Risk with Raven Solomon This episode is brought to you by Fusion Risk Management, Building a More Resilient World Together. Request a demo at https://bit.ly/FusionDECODED today! Raven Solomon is back to dive deeper into the topic of generational diversity, and how Gen Z is modeling the future of diversity in the workplace. As future generations become more and more diverse by way of ethnic and gender diversity, organizations need to be preparing now to create more inclusive and equitable environments for these employees. As professionals in emergency management, we understand risk, but have you evaluated the risk of not taking your DEI practices seriously? This episode explores that and what to do so you don't get left behind. Raven Solomon is a global diversity, equity, and inclusion thought leader and nationally recognized keynote speaker who helps organizations get future-ready by understanding generations, racial equity, and their intersection. Raven's mission is simple – to solve for racial inequity by breaking down generational and racial barriers in the workplace, replacing them with empathy and synergy that fosters productive working relationships, drives business results, and prepares organizations to compete in the not-so-distant future. Connect with Raven: Visit her website - https://www.ravensolomon.com/ Listen to The Generational View Podcast - http://www.thegenerationalview.com/ In this episode, you will learn: How ethnic and gender demographics are changing with Gen Z entering the workforce What to expect from gender diversity in the coming years What the moral case is for equity and inclusion work in your your organization How avoiding diversity, equity and inclusion work can cost you your business Why you need to start applying risk management principles to preparing for an increasingly diverse workforce What we can learn from the 2020 election about succession planning Why it's more important than ever for you to diversity your organization's board members Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Spring 2022: Resiliency Transformed: http://www.drj.com/spring2022 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Episode 93: Olanike Ayomide-Mensah What does equity look like on a global scale? In this episode, Equity Strategist Olanike Ayomide-Mensah joins us to share her perspective on moving from Nigeria to Ohio as a young girl and navigating adolescence as both an American citizen and an immigrant. Olanike has worked with several organizations through her DEI consulting firm Mosaic Consulting, and she shares what she believes differentiates organizations who have made statements about DEI from organizations who have made commitments to become more diverse and equitable workplaces. Olanike is a workplace equity strategist and executor rolled into one. She is experienced in applying a justice, equity, diversity and inclusion (JEDI) lens to all aspects of workplace management. She has applied her organizational development and leadership skills in both the non-profit and business/ corporate sectors, spending 20 years leading local, national, and international organizations. Her experience living on two continents gives her a unique, global lens that enriches her perspective. Connect with Olanike: Olanike's TEDx Talk - https://www.ted.com/talks/olanike_ayomide_mensah_the_big_lie LinkedIn - https://www.linkedin.com/in/olanike/ Website - https://www.mosaic4equity.com/ Facebook - https://www.facebook.com/mosaic4equity/ Podcast - So You Wanna Be an Ally - https://anchor.fm/soyouwannabeanally In this episode, you will learn: Olanike's unique experience and perspective as both an American citizen and as an immigrant from Nigeria How her gift for identifying who was being excluded led to her career in DEI How designing systems without equity in mind means increasing risk in your organizations Why diversity in a team means diversity of thought and the insight you lose when you don't prioritize diversity Why you need to evaluate diversity at the leadership level of your organization - this is where the representation should be happening How to recognize the difference between statements and commitments about diversity Why hiring an external DEI consultant is effective for identifying opportunities for change in your organization Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Spring 2022: Resiliency Transformed: http://www.drj.com/spring2022 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Please take part in our podcast listener survey: https://forms.gle/XDuYPcFjXaydkEXV6 Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Episode 92: How DEI Should Connect to Your Business Goals and Operations with Kevin Clayton, VP of diversity, inclusion and community engagement for the NBA's Cleveland Cavaliers This episode is brought to you by Fusion Risk Management, Building a More Resilient World Together. Request a demo at https://bit.ly/FusionDECODED today! There have been so many conversations around diversity, equity, and inclusion (DEI) since 2020, but few of those have discussed a return on investment for money and time spent on DEI. In today's episode, Kevin Clayton, the vice president of diversity, inclusion, and community engagement for the NBA's Cleveland Cavaliers, is sharing his unique perspective on DEI. In his role, Kevin has worked to connect DEI to all business operations, a key connection that so many organizations are still missing. Kevin also shares his story of how sports taught him about inclusion from a young age, and why it's important to separate emotions from discussions about DEI. Connect with Kevin Clayton on Twitter at https://twitter.com/kevinlclayton, LinkedIn, or via email at kclayton@cavs.com. In this episode, you will learn: How diversity initiatives have expanded to entail conversations around inclusion and equity How Kevin leveraged playing sports to be included in a predominately white school The business operations behind the Cleveland Cavaliers The risks associated with sports events and risk mitigation strategies they need to put in place How the Cleveland Cavaliers' efforts to support diversity, equity, and inclusion are tied to all the systems in their business including metrics, accountability, bonuses and compensation Why you should care about DEI as a director or a VP Why diversity means more than just outward differences between individuals Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Spring 2022: Resiliency Transformed: http://www.drj.com/spring2022 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Please take part in our podcast listener survey: https://forms.gle/XDuYPcFjXaydkEXV6 Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Episode 91: How Generational Diversity and Racial Equity are Getting Companies Future-Ready with Raven Solomon This month, the Business Resilience DECODED Podcast will be focused on diversity, equity, and inclusion in the workplace. Avoiding this important topic and all the critical conversations around it means accepting risk in our organizations, so in this episode, Raven Solomon is guiding us through generational diversity to support and recruit employees of all ages, as well as how racial equity is preparing businesses for the future. Raven Solomon is a global diversity, equity, and inclusion thought leader and nationally recognized keynote speaker who helps organizations get future-ready by understanding generations, racial equity, and their intersection. Raven's mission is simple – to solve for racial inequity by breaking down generational and racial barriers in the workplace, replacing them with empathy and synergy that fosters productive working relationships, drives business results, and prepares organizations to compete in the not-so-distant future. Connect with Raven: Visit her website - https://www.ravensolomon.com/ Listen to The Generational View Podcast - http://www.thegenerationalview.com/ In this episode, you will learn: What generational diversity is and why it's so important How generational diversity and inclusion can solve almost any problem Why there can be conflict between generations in the workplace and how to prevent those conflicts How to attract and retain young talent in our industry Why your actions as an individual contribute to or detract from workplace equity The skills you need to develop to become a more inclusive leader Resources Mentioned: Take our podcast listener survey: https://forms.gle/XDuYPcFjXaydkEXV6 Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Spring 2022: Resiliency Transformed: http://www.drj.com/spring2022 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Episode 89: The Four Vectors of Risk – Risk Management Strategies to Follow in 2022 This episode is brought to you by Fusion Risk Management, Building a More Resilient World Together. Request a demo at https://bit.ly/FusionDECODED today! I sat down with James Donnelly of M Booth Public Relations to discuss our thoughts on the unique challenges emergency managers will be facing in a post-pandemic world. Together we came up with four vectors of risk that leaders in our field should be aware of to prepare for any scenario in 2022. The four vectors of risk are top-down risks, bottom-up risks, inside-out risks, and outside-in risks. For a more in-depth explanation and discussion questions of each vector, please visit https://bit.ly/FourVectorsofRisk. In this episode, you will learn: How to approach the four vectors of risk Why there's usually a shift in leadership after a disaster Why you should have a personnel contingency plan that includes building leadership from the bottom up How to maintain a steady stream of talent at all times to be prepared for a personnel shift What employees value about the companies they work for - and how they're holding them accountable How systems, industries, and society as a whole have shifted during the pandemic and what to expect post-pandemic Resources Mentioned: M Booth Agency: https://www.mbooth.com/expertise/issues-crisis-management/ Asfalis Advisors Blog Post: https://bit.ly/FourVectorsofRisk “American companies pledged $50 billion to Black communities. Most of it hasn't materialized” – Fortune https://fortune.com/2021/05/06/us-companies-black-communities-money-50-billion/ Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Spring 2022: Resiliency Transformed: http://www.drj.com/spring2022 Asfalis Advisors: Visit our website here: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Please take part in our podcast listener survey: https://forms.gle/XDuYPcFjXaydkEXV6 Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Episode 88: How Strong Negotiation Skills Build Strong Business Relationships Negotiation is a skill that so many leaders don't practice before they need them. While negotiation might bring to mind some imagery of a power struggle, it can actually be an excellent tool for building your business relationships. In this episode, Richard Coughlan is giving us a short masterclass on the skills we need to become better negotiators, and how practicing these skills can improve our relationships at work and at home. By the end of this episode, you'll have three action and mindset items to work on to start improving your negotiation skills today. Richard Coughlan is an educator, speaker, and consultant on the best practices of negotiation for business leaders. He is a professor and faculty director at the University of Richmond, and he is also a frequent facilitator of negotiation workshops for business leaders. Connect with Richard on LinkedIn: https://www.linkedin.com/in/richardcoughlan/ In this episode, you will learn: Why it's important for organizations to understand how to negotiate The skills you need to build to be a great negotiator How to reframe your view of negotiation as a collaborative experience Using your negotiation skills in interpersonal relationships Applications for negotiation in the business resilience industry Three things business leaders can do right now to improve their negotiation skills Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Spring 2022: Resiliency Transformed: http://www.drj.com/spring2022 Asfalis Advisors: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Please take part in our podcast listener survey: https://forms.gle/XDuYPcFjXaydkEXV6 Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ YouTube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Asfalis Advisors: https://www.asfalisadvisors.com/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Episode 87: How the Great Resignation is Affecting Business Continuity & How to Prepare for It in 2022 We've all heard of “The Great Resignation,” but many of us in the business continuity space are on the frontlines witnessing and feeling the effects of massive staffing shortages. Unfortunately, this phenomenon is only continuing into 2022, but with the right action steps, you can reduce its effects on your organization. In this episode, Vanessa shares tangible and actionable tools for preparing for and reducing the effects of the Great Resignation in 2022. In this episode, you will learn: How the Great Resignation is impacting the business continuity profession (there is some good news!). Some of the reasons employees are leaving their jobs right now. The breakdown of demographics in the workforce and their plans to leave their jobs in the next 12 months. How you should be re-evaluating your 2022 recovery plans to prepare for a staffing loss of any kind. Actionable steps to document and run your processes in the event of a staffing shortage. The cost of maintaining the people you need in key roles. Resources mentioned: BC Management for Staffing Insights & Research: https://www.bcmanagement.com/ Ergonomic Trends: “11 Shocking Statistics on the Great Resignation” https://ergonomictrends.com/great-resignation-statistics/ Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series: https://drj.com/webinars/up-coming/ Register for DRJ Spring 2022: Resiliency Transformed: http://www.drj.com/spring2022 Asfalis Advisors: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! Please take part in our podcast listener survey: https://forms.gle/XDuYPcFjXaydkEXV6 Email us: podcast@drj.com Podcast website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Youtube: https://www.youtube.com/channel/UCNEIrqWlxuyDvkXB24h6Obw/videos Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://bit.ly/VanessaMathews Asfalis Advisors: https://www.asfalisadvisors.com/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Cid Wilson is President & Chief Executive Officer of the Hispanic Association on Corporate Responsibility (HACR). CID brings more than 20 years of corporate finance and Wall Street equity research experience and works closely with corporate board members, Hispanic organizations, and corporate partners to increase the representation of Hispanics at all levels. CID has been featured in The Wall Street Journal, USA Today, The New York Times, and Bloomberg TV. He was on the cover of Black Enterprise Magazine; featured in MONEY Magazine; and most recently, shared the cover of LATINO Magazine with the Chairman and CEO of General Motors Company, Mary Barra. In September 2009, President Barack Obama appointed Wilson to the National Museum of the American Latino Study Commission that proposed to the President and Congress construction of a new Smithsonian Museum on the National Mall in Washington, D.C. He graduated from Ohio State University with a degree in economics, and is a proud Dominican American, with Bergen County, NJ roots. Shout-out: Today's Diversity Leader Shout-out goes to... Ramon Laguarta, CEO of PepsiCo Indra Nooyi, former CEO of PepsiCo Julie Sweet, Chair and CEO at Accenture Tim Ryan, US Chair and Senior Partner at PwC Marvin Ellison, Chairman, President and CEO at Lowe's Companies, Inc. Ken Frazier, former CEO of Merck Oscar Munoz, former CEO of United Airlines Janet Foutty, Executive Chair of the Board, Deloitte US Anne Chow, CEO of AT&T Business Brian Cornell, Board Chairman and CEO at Target Sol Trujillo, Co-Founder LATTITUDE Monica C. Lozano, President and CEO, College Futures Foundation Aida Alvarez, Board Chair Emerita of the Latino Community Foundation George Herrera, Member Board of Directors, Travel & Leisure Nelson Diaz, Director at PECO, an Exelon company Maria Contreras-Sweet, Administrator at US Small Business Administration Maria Salinas, President and CEO, Los Angeles Area Chamber of Commerce Janet Murguia, President and CEO at National Council of La Raza Connect with Cid on LinkedIn: https://www.linkedin.com/in/cidwilson/ Learn more about HACR: https://hacr.org Music: Intro - Vente by Mamá Patxanga is licensed under a Attribution-Noncommercial-Share Alike 3.0 United States License Outro - Amor Y Felicidad by SONGO 21 is licensed under a Attribution-NonCommercial-ShareAlike 3.0 International License --- Send in a voice message: https://anchor.fm/si-suite/message
Cid Wilson is President & Chief Executive Officer of the Hispanic Association on Corporate Responsibility (HACR). CID brings more than 20 years of corporate finance and Wall Street equity research experience and works closely with corporate board members, Hispanic organizations, and corporate partners to increase the representation of Hispanics at all levels. CID has been featured in The Wall Street Journal, USA Today, The New York Times, and Bloomberg TV. He was on the cover of Black Enterprise Magazine; featured in MONEY Magazine; and most recently, shared the cover of LATINO Magazine with the Chairman and CEO of General Motors Company, Mary Barra. In September 2009, President Barack Obama appointed Wilson to the National Museum of the American Latino Study Commission that proposed to the President and Congress construction of a new Smithsonian Museum on the National Mall in Washington, D.C. He graduated from Ohio State University with a degree in economics, and is a proud Dominican American, with Bergen County, NJ roots. Shout-out: Today's Diversity Leader Shout-out goes to... Ramon Laguarta, CEO of PepsiCo Indra Nooyi, former CEO of PepsiCo Julie Sweet, Chair and CEO at Accenture Tim Ryan, US Chair and Senior Partner at PwC Marvin Ellison, Chairman, President and CEO at Lowe's Companies, Inc. Ken Frazier, former CEO of Merck Oscar Munoz, former CEO of United Airlines Janet Foutty, Executive Chair of the Board, Deloitte US Anne Chow, CEO of AT&T Business Brian Cornell, Board Chairman and CEO at Target Sol Trujillo, Co-Founder LATTITUDE Monica C. Lozano, President and CEO, College Futures Foundation Aida Alvarez, Board Chair Emerita of the Latino Community Foundation George Herrera, Member Board of Directors, Travel & Leisure Nelson Diaz, Director at PECO, an Exelon company Maria Contreras-Sweet, Administrator at US Small Business Administration Maria Salinas, President and CEO, Los Angeles Area Chamber of Commerce Janet Murguia, President and CEO at National Council of La Raza Connect with Cid on LinkedIn: https://www.linkedin.com/in/cidwilson/ Learn more about HACR: https://hacr.org Music: Intro - Vente by Mamá Patxanga is licensed under a Attribution-Noncommercial-Share Alike 3.0 United States License Outro - Amor Y Felicidad by SONGO 21 is licensed under a Attribution-NonCommercial-ShareAlike 3.0 International License --- Send in a voice message: https://anchor.fm/si-suite/message
Episode 86: 2021 Year in Review In this episode Vanessa takes a solo tour through the past year, looking at some of the big public events as well as some private lessons learned. She remembers the election of Raphael Warnock as the first African-American to represent Georgia in the Senate, the ransomware attack on the Colonial Pipeline, the U.S. departure from Afghanistan, and the victory of her hometown Atlanta Braves in the World Series. She also shares some of the challenges she personally overcame and some of the tips and strategies Asfalis Advisors used to move forward as a company this year. In this episode, you will learn: • The necessity of defining and living by your core values. • The difficulty and value of apologizing. • The perils of micromanaging. • The importance of identifying people you can trust and then trusting them. • The benefits for a leader of setting a one-year plan, a three-year target, and a “Big Hairy Audacious Goal™” 10-year goal (coined by Jim Collins) Vanessa also thanks her listeners, subscribers, and guests and wishes everyone a happy and safe new year. [LINKS MENTIONED] CNN.com 2021 in Review: Fast Facts: https://www.cnn.com/2021/11/19/us/2021-in-review-fast-facts/index.html [BOOKS MENTIONED] “Built to Last: Successful Habits of Visionary Companies,” by Jim Collins and Jerry I. Porras “Traction: Get a Grip on Your Business,” by Gino Wickman Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/ Register for DRJ Spring 2022: Resiliency Transformed at http://www.drj.com/spring2022 Asfalis Advisors: • https://www.asfalisadvisors.com • Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ • Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! • Please take part in our podcast listener survey at: https://forms.gle/XDuYPcFjXaydkEXV6 • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ • Book Mathews as a speaker: https://bit.ly/VanessaMathews • Asfalis Advisors: https://www.asfalisadvisors.com/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
Episode 85: Below the Headlines: The Real Details of a Cyberattack Every executive has been warned about cyberattacks. Few are prepared for the stress that occurs when a hacker encrypts their data and their insurance company tells them they won't pay. This week Vanessa talks cybersecurity with Mark Sangster, vice president of industry security strategies at eSentire and the author of “No Safe Harbor: The Inside Truth About Cybercrime and How to Protect Your Business.” Their conversation focuses on the emotional impact of being hit with a ransomware attack and the importance of looking at the root causes of cyberbreaches rather than just the symptoms. In this episode, you will learn: • What it feels like to be the victim of a ransomware attack. • How executives err in assuming that negotiating with a hacker will be coolly transactional. • The legal department's role in cybersecurity. • Why companies should report cyberbreaches even if they aren't required to by law. • How company postmortems about cyberbreaches are frequently distorted by biases, such as time bias and hindsight bias. In addition, Mark recalls the early days of his career working on encryption technology with the U.S. government, when reading an encrypted email meant clicking on it then going to get coffee and hoping it was open when you came back. Disaster Recovery Journal: • Register for DRJ's weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/ • Register for DRJ Spring 2022: Resiliency Transformed at http://www.drj.com/spring2022 Asfalis Advisors: • https://www.asfalisadvisors.com • Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ • Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! • Please take part in our podcast listener survey at: https://forms.gle/XDuYPcFjXaydkEXV6 • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Mark Sangster, guest Mark Sangster is vice president of industry security strategies at eSentire, a computer and network security firm in Toronto. He is also the author of “No Safe Harbor: The Inside Truth About Cybercrime and How to Protect Your Business.” He previously worked at Blackberry, Intel, and Cisco and has been in the IT security field for more than 20 years. His next book will look at the human element of being the victim of a ransomware attack and offer a playbook for managing such an attack. • LinkedIn: https://ca.linkedin.com/in/mbsangster • Web site: https://mbsangster.com • eSentire: https://www.esentire.com/ Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ • Book Mathews as a speaker: https://bit.ly/VanessaMathews • Asfalis Advisors: https://www.asfalisadvisors.com/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
On this episode of the Talent Acquisition Leaders podcast, host Ryan Dull welcomes Rob Daugherty, Vice President of Talent Acquisition, Lowe's Companies, Inc. Rob talks about his career journey in the TA space which, like many people, started with a conversation with a headhunter when he didn't know what a headhunter was. He started at a boutique agency in Chicago and eventually moved into a corporate role at Kinko's when they were moving from California to Texas. He spent time at several companies, including American Airlines, before landing at Lowe's at the beginning of 2020. Rob enjoys the challenge of building or rebuilding an organization. He has done this at several organizations, and his latest rebuild began when he started at Lowe's. They have a tremendous volume—over 7,500 hires per week—and when he started, the hiring system was labor-intensive and inefficient. He put automation systems in place and the results have been remarkable. Candidate satisfaction of the hiring process has jumped to a staggering 98% positive, and hiring manager satisfaction is 94%. He streamlined the process from a week to just 13 minutes. That's taking rebuilding to another level. Rob Daugherty Lowe's ryan-dull sagemark-hr www.sagemarkhr.com This episode is brought to you by Sagemark HR. Sagemark HR can help you: ✔ Improve your talent practices and make better, more informed people decisions. After 20+ years of experience leading Recruiting and Talent Acquisition across a wide variety of industries, I've seen enough hires (over 100,000 to date) to know that hiring decisions truly can make or break an organization. ✔ Identify opportunities to not only improve your talent practices but also deliver tangible business results. We understand every organization is different, and there's no one-size-fits-all magic solution. So we listen first and identify the gaps and sticking points in your current process before ever recommending a solution. ✔ Bridge the gap from “traditional” to modern recruiting, without the painful learning curve. We believe recruiting, talent, and HR technology is a deep well of untapped business potential, and our mission is to help you identify and implement those hiring tools in a way that works for you. If you're interested in learning more, you can reach me at: www.sagemarkhr.com
Episode 84: Solutions to Financial Services Risks (in 15 Minutes) What are the main risks facing financial services companies today? How can these risks be minimized? These are the questions Vanessa tackles in this week's fast-paced and insight-packed solo edition of the podcast. The past couple of years have been hard on financial services companies. Independent reports have shown that the COVID pandemic and its repercussions have turned the financial services sector into one of the most crisis-prone industries. Vanessa breaks down the five main risks facing financial services companies today. She also shares five ways financial companies can make themselves more secure. In this episode you will learn: • How the pandemic and the public health measures adopted to fight it have created risk for financial services companies. • How new technology such as AI and robotics are challenging financial services companies' ability to compete. • How financial services companies are threatened by the widening racial wealth gap. • What financial services companies can do to improve their resiliency in 2022. Vanessa also talks about the challenges facing financial services companies that are trying to change from brick and mortar companies into fin tech organizations and why fewer and fewer people are visiting their local bank. EXECUTIVE PERSPECTIVES ON TOP RISKS FOR 2021 AND 2030: https://graces.community/executive-perspectives-on-top-risks-for-2021-and-2030/ ICM Annual Crisis Report 2020: https://crisisconsultant.com/wp-content/uploads/2021/08/ICM-Annual-Crisis-Report-for-2020.Issued-August.3.2021.pdf Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/ Register for DRJ Spring 2022: Resiliency Transformed at http://www.drj.com/spring2022 Asfalis Advisors: • https://www.asfalisadvisors.com • Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ • Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Connect with the podcast! • Please take part in our podcast listener survey at: https://forms.gle/XDuYPcFjXaydkEXV6 • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ • Book Mathews as a speaker: https://www.asfalisadvisors.com/public-speaking/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
Episode 83: Infrastructure Considerations for Disaster Recovery What infrastructure do companies need to make sure their precious data doesn't vanish into thin air? That's the topic of this week's episode, in which Vanessa interviews data security expert Jeff Barber, partner and executive vice president for sales and business development for Prime Data Centers. Vanessa and Jeff chat about what organizations need to think about in terms of data centers and other infrastructure to make sure their data remains secure. Jeff points out that the considerations for citing data centers can be divided into two buckets—physical/infrastructure and data/virtual—and shares the key considerations for each one. This episode will teach you: • Why companies should divide their data into three categories: mission-critical, business-critical, and noncritical. • Why a backup data center should be approximately 50 miles away from your main data center and in a different biosphere. • Why it's important to have good transportation links between the main data center and the backup data center. • How placing a backup data center too far from the main data center can create too much latency. • What the biggest trend in data storage and backup is likely to be in 2022 (hint: its initials are DRaaS). Finally, Jeff explains why Sacramento is a good Goldilocks location—not too near, not too far, and out of the earthquake zone—to serve as a location for backup data centers for firms in Silicon Valley. Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/ Register for DRJ Spring 2022: Resiliency Transformed at http://www.drj.com/spring2022 Asfalis Advisors: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Request Vanessa Mathews as a Speaker: https://bit.ly/VanessaMathews Connect with the podcast! • Please take part in our podcast listener survey at: https://forms.gle/XDuYPcFjXaydkEXV6 • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Jeff Barber, guest Jeff Barber is a partner and the executive vice president for sales and business development at Prime Data Centers. He has a deep understanding of the entire storage technology stack and has extensive experience managing national and global sales teams for some of the world's largest companies. Before joining Prime Data Centers, he worked for Apeiron Data Systems, Oracle, EMC, and Hewlett-Packard, among others. • LinkedIn: https://www.linkedin.com/in/jabarber1 • Prime Data Centers: https://primedatacenters.com/ Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
Episode 82: The Intersection of Logistics and Crisis Management Vanessa is joined by logistics expert Fred Cartwright, business development manager with Haversack, for a talk about the crisis facing the global supply chain. There's a worldwide shortage of semiconductors, space in U.S-bound cargo ships is at a premium, vessels are backed up outside U.S. ports, everybody wants everything right now, the domestic auto industry lacks critical parts, and the pandemic has made a bad situation worse. The result, says Fred, is “mass chaos.” In addition: • Fred says that even professional forecasters “are having trouble figuring out when the end of this is going to be.” • Vanessa asks Fred what he's currently seeing in the market from the supply chain perspective. • Fred shares his thoughts on what companies can do to make their supply chains more resilient. Finally, Vanessa explains how a business should be like a basketball and Fred describes how throwing boxes for FedEx International during college put him on a path to becoming a logistics and supply chain expert. “Logistics gets under your skin,” he says. [LINKS MENTIONED] Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/ Register for DRJ Spring 2022: Resiliency Transformed at http://www.drj.com/spring2022 Connect with the podcast! • Please take part in our podcast listener survey at: https://forms.gle/XDuYPcFjXaydkEXV6 • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Fred Cartwright, guest Fred Cartwright is business development management with Haversack, a North Carolina–based logistics consulting firm. An 18-year veteran of the supply chain field, Fred previously worked in logistics and transport roles with companies such as Honeywell, Best Buy, BMW, and Coca-Cola. He got his start in working on the supply chain by loading boxes on the night shift at FedEx International while studying music in college. • Haversack: https://www.gohaversack.com/ • Haversack LinkedIn: https://www.linkedin.com/company/gohaversack • Haversack Facebook: https://www.facebook.com/Haversackthefuture/ • DAT Freight and Analytics: https://www.dat.com/ Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ • Book Mathews as a speaker: https://www.asfalisadvisors.com/public-speaking/ • Asfalis Advisors: https://www.asfalisadvisors.com/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
Episode 81: Diversity Is More Than Skin Deep In this episode, Vanessa talks diversity with Dan Rector, business resilience advisor with her company, Asfalis Advisors. In addition to being content coordinator for the Business Resilience DECODED podcast, Dan helps organizations prepare for the unexpected. Prior to joining Asfalis, he served six years on active duty in the Coast Guard and worked full-time for the National Guard helping agencies and schools prepare for incidents involving chemical, biological, and nuclear weapons. Dan was the first military veteran to join the Asfalis team. Highlights of the episode: • Dan and Vanessa discuss how there is more to diversity than shape, size, and color. • Dan shares lessons he learned in the military about how to forge people from different races, genders, and backgrounds into effective teams. • Vanessa asks Dan about how working for a woman-owned minority business has changed his perspective around diversity issues. Dan sums up a key takeaway: “If you have 10 people that are all different shapes, sizes, and colors, but they all came from the same background and think the same way, then you are not as diverse as you think.” This prompts Vanessa to give him “a virtual round of applause.” [LINKS MENTIONED] Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/ Register for DRJ Spring 2022: Resiliency Transformed at http://www.drj.com/spring2022 Connect with the podcast! • Please take part in our podcast listener survey at: https://forms.gle/XDuYPcFjXaydkEXV6 • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Dan Rector, guest Dan Rector is a business resilience advisor with Asfalis Advisors and the content coordinator for the Business Resilience DECODED podcast. A Certified Emergency Manager, Dan spent six years on active service with the Coast Guard and later worked with the Connecticut Army National Guard helping agencies and schools prepare for CBRN incidents, those involving chemical, biological, radiological, and nuclear weapons. He has a Masters degree in Emergency Management and is working toward his doctorate in Homeland Security. • LinkedIn: https://www.linkedin.com/in/dan-rector-ms-cem-871188203 • Asfalis LinkedIn: https://www.linkedin.com/company/asfalis • Asfalis Advisors: https://www.asfalisadvisors.com/ • email: drector@asfalisadvisors.com Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ • Book Mathews as a speaker: https://www.asfalisadvisors.com/public-speaking/ • Asfalis Advisors: https://www.asfalisadvisors.com/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
Episode 80: Personal Resilience Vanessa's guest is Marie Hale, cofounder and visionary at @revenue, the innovative Chicago sales and marketing agency. The topic is personal resilience. Vanessa defines personal resilience as the “ability to absorb an impact or disruption and be able to bounce back.” Marie has thought a lot about personal resilience over the past few years. She had no choice after the passing of two people close to her—first her life partner and mentor, then a close friend and colleague—and the onset of skin cancer affecting her face. In confronting these losses, says Marie, “I had to learn to pick myself up and put my lipstick on and keep walking.” In addition: • Marie discusses how to develop personal resilience and its benefits in connecting with others and thriving in business. • Marie explains how vulnerability and authenticity have become two of the strongest tools in her skillset. • Marie gives her answer to the question, “When you walk through an experience of having your entire chosen family eliminated and you still have to lead, what do you have to fall back on?” Finally, Vanessa gets Marie to connect the dots between sales and resilience. Marie explains why CRM is her love language and encourages listeners not to do business with jerk-faces. Please take part in our podcast listener survey at: https://forms.gle/XDuYPcFjXaydkEXV6 [LINKS MENTIONED] Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/ Register for DRJ Spring 2022: Resiliency Transformed at http://www.drj.com/spring2022 Connect with the podcast! • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Marie Hale, guest Marie Hale is the co-founder and visionary at @revenue, a leading Chicago sales and marketing agency. She has spent more than 20 years revolutionizing small business marketing and sales in the Chicagoland area. She was formerly the owner of marketing agency Lipstic Logic. A graduate of Jim Rosas' Sales Results, Inc., program with a Black Belt in Sales, she speaks all over the country on sales and marketing topics as well as her own story of resilience. • @revenue: https://www.atrevenue.com/ • LinkedIn: https://www.linkedin.com/in/marie-hale • Facebook: https://www.facebook.com/mariehaleinspired/ • Instagram: https://www.instagram.com/atrevenue/?hl=en • Twitter: https://twitter.com/realmariehale?lang=en • Red Lipstick and Resilience on YouTube: https://youtu.be/cztOT4F-gtE • fwdrEvolution: https://www.fwdrevolution.com/author/marieh/ Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ • Book Mathews as a speaker: https://www.asfalisadvisors.com/public-speaking/ • Asfalis Advisors: https://www.asfalisadvisors.com/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
Every industry was impacted notably by COVID-19, including the home and building sector. While myriad challenges were presented to all entities in the space, many opportunities arose, as well. In either case, though, communicators had to adjust to new realities on a daily basis – and they still must to this day and into the foreseeable future.This conversation, featuring Ben Boyd, VP of comms and community relations, Lowe's Companies, and Meredith Topalanchik, MD at G&S Business Communications, delved deep into the unique world of communicating in a sector that means just as much – a lot – to the heartstrings of consumers as it does to their purse strings.The home and home renovation market is booming right now, with more than half of consumers preferring to either build a new home or renovate the one they're in. Some semblance of remote working is very likely here to stay, so the “home office” is a common consideration now. The importance of reputation and brand evangelists is unique in this sector, especially now. These are just some of the topics tackles during Boyd's and Topalanchik's conversation with PRWeek managing editor Gideon Fidelzeid. We welcome you to listen in.This podcast was the fourth in the G&S/PRWeek “Reshaping the future” series. We encourage you to check out the previous installments focusing on the financial sector, agribusiness and healthcare.
Episode 79: Understanding Ransomware Vanessa is joined by Brian Kirk, director of cybersecurity for Elliott Davis, LLC, a Southeast-based accounting and consulting firm. The subject is ransomware, specifically ransomware, as it impacts small businesses. Ransomware attacks on companies with 100 or fewer employees get little publicity, says Vanessa, and most small business owners underestimate the danger. Brian explains that fully half of the ransomware attacks are against small companies. Brian and Vanessa make the following additional points: • Small business owners should not assume their managed IT service providers will protect them from ransomware attacks or give assistance if attacks occur. • Small businesses are strongly advised to set up offsite data backups, implement audit logging, purchase cyber insurance, and devise an incident response plan. • Obscurity does not equal security. Cybercriminals are proficient at finding vulnerable companies, even ones with few employees and a low profile. Vanessa also points out that small businesses provide most jobs in America and make up the supply chain for the Fortune 500 companies. Brian shares the bizarre story of a doctor's office that was hacked and—after paying the ransom—was coached on how to recover its files by a help desk person working for the hacker. [LINKS MENTIONED] Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/ Register for DRJ Fall 2021: A Virtual Experience at https://drj.com/fall2021/virtual/ Asfalis Advisors: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Request Vanessa Mathews as a Speaker: https://bit.ly/VanessaMathews Connect with the podcast! • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Brian Kirk, guest Brian Kirk is the director of cybersecurity at Elliott Davis, LLC. Based in Greenville, South Carolina, he has worked in the information security field for 11 years and in IT for a total of 29 years. He was formerly the head of information security for a Fortune 500 engineering and construction firm and is a graduate of Clemson University. • Elliott Davis, LLC: https://www.elliottdavis.com/professionals/brian-kirk/ • LinkedIn: https://www.linkedin.com/in/brianekirk Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ • Book Mathews as a speaker: https://www.asfalisadvisors.com/public-speaking/ • Asfalis Advisors: https://www.asfalisadvisors.com/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
Episode 78: Sound Practices for Leadership Please take part in our podcast listener survey at: https://forms.gle/XDuYPcFjXaydkEXV6 In this bonus episode of the podcast, Vanessa sits down with Margaret Millett of Uber Technologies, Inc. Margaret is a global resilience senior manager with more than 25 years of experience leading business continuity programs. She is interested in helping interns and newcomers fill their toolkits to become future leaders in the business continuity industry. Key points include: • When talking about partnerships between departments, Margaret said, “If you are not a people person in this profession, you are going to have a challenge. It's all about who has the data? Who can you work with to make the program successful? There are so many components to running a business continuity program, and so many people that you need to work with in the organization.” • Margaret is a big proponent of volunteering. Within your organization, volunteering will help get your name out there and form partnerships with your program. Volunteering with local planning groups like ACP, or speaking at global conferences like DRJ, can help propel your career and spread your network far beyond your organization. • The pandemic has also helped Margaret lead her staff to become “more human.” She has encouraged staff members to take time off, hold Zoom Happy Hours, and talk about things other than the company's latest objectives. LINKS Please take part in our podcast listener survey at: https://forms.gle/XDuYPcFjXaydkEXV6 Disaster Recovery Journal: • Register for DRJ's weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/. • Register for DRJ Fall 2021: A Virtual Experience at https://drj.com/fall2021/virtual/. Connect with the podcast! • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Margaret Millett, guest Margaret Millett is a global resilience senior manager at Uber Technologies, Inc. She has extensive global experience developing and leading high-performance enterprise risk management solutions, mitigation and recovery strategies, crisis management, pandemic planning, and business continuity management programs. Her range of experience includes diverse countries and cultures, across financial and e-commerce sectors. Millett has a Master of Science degree in business continuity management and several industry certifications. She is a frequent speaker at international conferences and have written industry publications. LinkedIn: https://www.linkedin.com/in/margaretjmillett/ Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ • Book Mathews as a speaker: https://www.asfalisadvisors.com/public-speaking/ • Asfalis Advisors: https://www.asfalisadvisors.com/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
Episode 77: Attracting and Recruiting Talent for a Crisis Management Company This week on the podcast, Vanessa sits down with one of the key behind-the-scenes players at her company to talk about attracting and recruiting talent for a crisis management company. Her guest is Venus Arthur, Asfalis's director of administration. Venus has a master's in accounting and financial management and spent many years as an independent financial analyst and tax accountant. She plays a key role in hiring and recruitment at Asfalis. In their conversation, Vanessa and Venus talk about what Asfalis looks for in seeking new talent (the company is hiring, Vanessa says). They also give advice to applicants seeking positions in crisis management and companies that are recruiting CM staff. Key points include: • Good interview etiquette is critical, even for remote interviews, says Venus. Applicants should research the company ahead of time, make sure their technology works, be on time, and send a prompt thank you message to the interviewer afterward. • In seeking talent for Asfalis, Venus looks for “strong, confident people who can think quickly during a crisis and develop a plan to stop the ship from sinking.” • One of the best ways companies can mitigate the risks of hiring the wrong person, says Vanessa, is by honing in on their core values throughout the recruiting process. Venus also explains why Microsoft Excel is her “happy place” and Vanessa talks about the high cost to Asfalis of her biggest hiring mistake. Vanessa also reveals the secret, patented “airport test” she uses to evaluate potential new hires. LINKS Disaster Recovery Journal: • Register for DRJ's weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/. • Register for DRJ Fall 2021: A Virtual Experience at https://drj.com/fall2021/virtual/. Connect with the podcast! • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Venus Arthur, guest Venus Arthur is the Director of Administration at Asfalis Advisors. A resident of the Atlanta area, Venus has graduate degrees in finance and accounting from the Keller Graduate School of Management at DeVry University. Before joining Asfalis, she worked as an independent accountant and financial analyst managing budgets for municipal governments and preparing tax returns for individuals and businesses. She plays a key role in hiring at Asfalis and describes herself as “an introvert who loves people.” LinkedIn: https://www.linkedin.com/in/venus-arthur-b53388208 Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ • Book Mathews as a speaker: https://www.asfalisadvisors.com/public-speaking/ • Asfalis Advisors: https://www.asfalisadvisors.com/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
Episode 76: This week Vanessa talks with Justin Pierce, emergency management director at Los Angeles World Airports in L.A., about the challenges involved in finding the right people to fill positions in emergency management. Earlier this year, Justin published an article on his LinkedIn page called “Coffee Shop Thinking: Hiring the Next Emergency Managers.” Vanessa loved the article, and this was the starting point for their conversation. Justin said he was motivated to enter emergency management by the attacks of 9/11. Vanessa interviewed him about some of the issues surrounding hiring new people for emergency management positions that he discussed in his article. • When hiring someone to fill a vacancy, Justin said agencies should not seek to duplicate the skillset of the departing person but instead look for someone who can help them meet their most important goals of the next three to five years. • When he interviews job candidates, Justin looks for the intangibles of critical thinking, problem-solving, and a willingness to take the initiative. • For people trying to get started in emergency management, Justin suggests they get their foot in the door by joining a disaster aid organization, taking a free FEMA Independent Study (I.S.) course, or talking to their local fire or police chief. Justin also said he only recently discovered Business Resilience Decoded and that he thinks the podcast is “amazing.” Vanessa summed up the ideal attitude for a new hire in emergency management as, “Put me in, coach!” [LINKS MENTIONED] “Coffee Shop Thinking: Hiring the Next Emergency Managers,” by Justin Pierce at https://www.linkedin.com/pulse/coffee-shop-thinking-hiring-next-emergency-managers-justin-pierce FEMA Independent Study (I.S.) Training Courses: https://training.fema.gov/is/ Disaster Recovery Journal: • Register for DRJ's weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/. • Register for DRJ Fall 2021: A Virtual Experience at https://drj.com/fall2021/virtual/. Connect with the podcast! • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Justin Pierce, guest Justin Pierce is the director of emergency management at Los Angeles World Airports at the City of Los Angeles. He formerly worked for the Government of the District of Columbia as the deputy chief of the homeland security and preparedness division and executive director of the Fusion Center. LinkedIn: https://www.linkedin.com/in/justincarrollpierce Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ • Book Mathews as a speaker: https://www.asfalisadvisors.com/public-speaking/ • Asfalis Advisors: https://www.asfalisadvisors.com/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
Episode 75: This week's podcast is all about sin. Vanessa's guest is Rick Christ, a senior consultant at Crisis Prevention and Response, Inc., and a FEMA Master Exercise Practitioner. Rick lays out his seven deadly sins of crisis management exercises. The sins are mistakes organizations commonly make in preparing for and conducting exercises to demonstrate their readiness to respond to a disaster. Vanessa draws Rick out on the details and asks what organizations can do to avoid committing the seven sins. Rick and Vanessa hit on these key points: • One problem with traditional crisis response is it is usually limited to response, leaving out such critical steps as prevention and mitigation. As Rick puts it: “After I break all your windows and fill your basement with water, I leave.” • Organizations don't put enough effort into our Exercise Evaluation Guides. Rick says, “The difference between having fun with your toys and an exercise is measuring against your goal and recording that on your EEG.” • Too many organizations exercise specific scenarios rather than capabilities. As Vanessa says, “The crisis is insignificant; I don't care how it happened. The issue is, it happened.” Rick also explains what he means by saying most organizations exercise too big and dream too small, and he and Vanessa bond over their shared connections to Virginia, his current home, and the state she grew up in. [LINKS MENTIONED] “The 7 Deadly Sins of Emergency Management,” presentation by former FEMA Administrator Craig Fugate at https://www.youtube.com/watch?v=iRWfDFM19e8 DRJ Webinars: • Register for DRJ's weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/. • Register for the DRJ Fall 2021 conference in Phoenix at https://drj.com/fall2021/. • Register for DRJ Fall 2021: A Virtual Experience at https://drj.com/fall2021/virtual/. Connect with the podcast! • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Rick Christ, guest Rick Christ is a Senior Consultant at Crisis Prevention and Response, Inc., and a FEMA Master Exercise Practitioner. He is a former firefighter who designs, delivers, and evaluates readiness exercises to improve resilience to all hazards. He has worked in wilderness search and rescue and led a strike team of human remains detection canines and their handlers in New Orleans after Hurricane Katrina. • LinkedIn: https://www.linkedin.com/in/rickchristcpr Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ • Book Mathews as a speaker: https://www.asfalisadvisors.com/public-speaking/ • Asfalis Advisors: https://www.asfalisadvisors.com/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
In this episode of Linch with a Leader, Mike sits down with Mayor Tommy Allegood to talk about his leadership journey and his faith that drives him!TOMMY ALLEGOOD was raised in Atlanta, GA. Tommy is a 1970 graduate of Gordon Military College and served as a cadet in the ROTC program, and is a 1972 graduate of the University of Georgia. When he graduated, he began a management career with Lowe's Companies which has always kept him in the building and development field. His leadership skills have enabled him to bring people together to accomplish goals and objectives as a team.Tommy was elected to the Acworth city council in 2000 and then elected as Mayor in 2002. He is serving in his fifth unopposed term as Mayor where the city has since doubled in population to 24,000 residents. During his first days as Mayor, Tommy developed a “Quality of Life” campaign that has made the city of Acworth the fastest growing city residentially and commercially in Cobb County. Under his leadership in 2010, Acworth received the distinction of "All-America" CityTommy is a member of NorthStar Church, Acworth Business Association, Cobb County Chamber of Commerce Northwest, PTA Partner at McCall Primary and Acworth Elementary, Partner in Education at Barber Middle School and North Cobb High School, Member of the Calvary Children's Home Advisory Board, and serves on President's Advisory Board at Kennesaw State University.With personal expertise in team building, developing leadership, building and project development … Tommy is very active in the local community. He and wife Carol, a local artist and Signature Member of the Georgia Watercolor Society, have restored and live in a 100+ year old home in Acworth. Together they have four children and seven grandchildren.Mike and his good friend Mayor Tommy unpack what it looks like to live out a life of "Faithful Leadership"!
Rio Rocket is a multi-hyphenate film, television, and voice actor who has a recurring role on the ABC TV Series 'For Life' and motivational spokesperson for Lowe's Companies for the past three years. He also hosts the professional development podcast Design Your Decade. You can find Rio on Instagram and check out the Design Your Decade podcast at: https://www.designyourdecade.io/ Join the FREE Facebook community for The Michael Brian Show at: https://www.facebook.com/groups/themichaelbrianshow
Episode 74: After-Action Reports and the Blameless Postmortem Concept This week on the podcast Vanessa explores a new approach to an old tool with Justin Kates, the head of the Nashua (NH) Emergency Management Agency and president of the International Association of Emergency Managers, Region 1. The tool under discussion is the After-Action Report (AAR). Justin explains that in the past few years a new approach in preparing these reports has arisen as an alternative to the old approach, which was heavy on finger-pointing. He and Vanessa make the following key points: • The blameless postmortem concept, which was pioneered in the tech sector by companies like Google and Microsoft, encourages openness by putting the focus on improving things for the future. • A critical part of conducting a blameless postmortem is identifying the root cause of the emergency, something many emergency managers neglect to do. • Justin's agency in New Hampshire has adopted the new approach as have many other emergency management agencies nationwide. • Two things an organization can do to determine if the blameless postmortem is right for them are: getting better at root-cause analysis and reading some of the resources on the concept prepared by Google and other organizations that are available for free on the Internet. On the lighter side, Justin talks about the surprising number of emergency exercises that fail because the organizers don't feed the participants, and Vanessa reveals what she's like when she gets “hangry.” Justin Kates • LinkedIn: https://www.linkedin.com/in/kb3juv/ • Twitter: https://twitter.com/kb3juv Asfalis Advisors: • Book Mathews as a speaker: https://www.asfalisadvisors.com/public-speaking/ • Asfalis Advisors: https://www.asfalisadvisors.com/ DRJ: • Register for DRJ's weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/. • Register for the DRJ Fall 2021 conference in Phoenix at https://drj.com/fall2021/. • Register for DRJ Fall 2021: A Virtual Experience at https://drj.com/fall2021/virtual/. Connect with the podcast! • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
Episode 73: Crisis Management with an Equity Lens Vanessa is on her own and speaking truth to power in this episode on crisis management and the ongoing racial-justice crisis. Directing her remarks toward people responsible for diversity and inclusion at their organizations, as well as forward-thinking business continuity and risk management professionals, she lays out some of the key issues lying at the intersection of race and the business resilience profession. Her main points include the following: • Many organizations talk a good game about diversity and inclusion but don't back it up with a written strategy or clear KPIs. • Many organizations say they want to diversify at senior levels, but their efforts to connect with minority professionals are half-hearted and misguided. • Even well-meaning organizations' efforts to promote diversity, equity, and inclusion are often hampered by weak execution, lack of budget, and the failure to hold anyone accountable when DEI goals go unmet. She also harks back to her days working as a business continuity professional in the aerospace industry and explains why you can't find salmon in the pork section of the grocery store—and what this means for organizations' efforts to be more diverse and inclusive. [LINKS MENTIONED] • “Managing the Racial Wealth Gap Crisis” – https://www.asfalisadvisors.com/public-speaking/ • “Achieving Resilience with Diversity and Inclusion” – https://continuityinsights.com/oct-4th-230-p-m-to-345-p-m-breakout-sessions/ DRJ Webinars: • Aug. 4: “Protecting the Anywhere Worker” –https://drj.com/webinars_main/august-4-2021-protecting-the-anywhere-worker/ • Aug. 11: “There's a Fine Line Between Managing a Crisis and Mismanaging It” – https://drj.com/webinars_main/august-11-2021-theres-a-fine-line-between-managing-a-crisisand-mismanaging-it/ --- • Register for DRJ's weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/. • Register for the DRJ Fall 2021 conference in Phoenix at https://drj.com/fall2021/. • Register for DRJ Fall 2021: A Virtual Experience at https://drj.com/fall2021/virtual/. Connect with the podcast! • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ • Book Mathews as a speaker: https://www.asfalisadvisors.com/public-speaking/ • Asfalis Advisors: https://www.asfalisadvisors.com/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
Episode 72: “Reset and Recover: Navigating the Road to Resilience” In this special extended edition of the podcast, Vanessa and guest cohost Jeni Bukolt, president and founder of Haven Creative, talk to three dynamic local leaders from around the country about how they have been helping their communities navigate the road to resilience following the health and economic crises of the past year and a half. Panelists include: • Bradley Ford, city manager of Waco, Texas • Janet LaBar, president and CEO of the Charlotte Regional Business Alliance • Lily Mei, mayor of Fremont, California The panelists talk about the priorities, policies, and partnerships they've leveraged to promote economic development and the overall health of their communities through the COVID crisis. They also discuss how they're reimagining and rebuilding for the future. Janet LaBar explains the power of social media and digital platforms in helping communities stay connected in times of crisis. Lily Mei emphasizes the importance of empathy and explains how her city has promoted resiliency by configuring three fire stations to run off the grid. Bradley Ford “drops the mic” (as Vanessa says) by describing how important it is local leaders “to put programs together, put money behind it, and go do it, for the betterment of the world.” Links mentioned: • Road to Resilience Training Program: https://www.asfalisadvisors.com/register/ _____________ Register for DRJ's weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/. Register for the DRJ Fall 2021 conference in Phoenix at https://drj.com/fall2021/. Register for DRJ Fall 2021: A Virtual Experience at https://drj.com/fall2021/virtual/. Connect with the podcast! Email us at podcast@drj.com Podcast Website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded _____________ Vanessa Mathews, host Vanessa is the founder and chief resilience officer of Asfalis Advisors, where they are focused on one thing: making your company resilient, no matter what's thrown at it. Before becoming an entrepreneur, she developed global crisis management and business continuity programs for Fortune 200 brands Lowe's Companies and Gulfstream Aerospace. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Vanessa as a speaker: https://www.asfalisadvisors.com/public-speaking/ Asfalis Advisors: https://www.asfalisadvisors.com/ Jeni Bukolt, cohost Jeni is the founder and president of Haven Creative, a community-branding agency based in Charlotte, NC, that specializes in developing strategic marketing and communications campaigns for governments and nonprofit organizations. LinkedIn: https://www.linkedin.com/in/jenibukolt Haven Creative: https://havencreativeagency.com/about/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. He is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Lowe's Companies, Inc., Q1 2022 Earnings Call, May 19, 2021
Lowe's Companies Inc Q1 2021 Earnings Call --- Send in a voice message: https://anchor.fm/earningspodcast/message Support this podcast: https://anchor.fm/earningspodcast/support
Podcast host Myles Corson welcomes Ryan Grimsland, Senior Vice President Corporate Finance and Treasurer at Lowe's Companies, and Loren Garruto, EY Partner and Global and Americas Corporate Finance Leader. Together, they discuss how finance can enable business to better manage unpredictable market behavior as seen during the COVID-19 pandemic. They take a closer look at the challenges caused by the pandemic and how becoming more agile in forecasting and planning can help the business prepare for future disruptions.
Project Inspire is an interview podcast created and produced by students in the Haslam College of Business at the University of Tennessee, Knoxville, and sponsored by Haslam's Office of Student Engagement. In this episode, we are joined by Don Frieson, who is the Executive Vice President of Supply Chain at Lowe's Companies, Inc. Learn about the importance of diversifying your work experience through lateral moves and why peer to peer mentorship can be so beneficial. Executive Producer and Host: Devin Wilkinson Producers: Nicholas Brodeur, Brayden White, and David Carlton Contributors: Morgan Louis, Payton Butler, and John Turner Music: Nature by MaxKoMusic | https://maxkomusic.com/ Music promoted by http://chosic.com Creative Commons Attribution-ShareAlike 3.0 Unported https://creativecommons.org/licenses/by-sa/3.0/deed.en_US --- Send in a voice message: https://anchor.fm/project-inspire/message
US equity markets settled higher despite a stumble into the close of the session amid reports that several senators may be putting forward some last minute opposition that threatens to slow the passage of a bill proposing a US$2 trillion fiscal stimulus package agreed between White House lawmakers - Dow up +495-points or +2.39%, with Boeing Co (up +24%) the leading index constituent and taking the aerospace giant's gains to almost 70% Vin the past three sessions. Nike Inc (+9.2%) was also among the leading performers in the wake of their strong result after the closing bell of Tuesday's (24 March). At its session high the Dow was up more than >6%. Nonetheless the index built on its biggest one day percentage gain since 1933 (+11.37%) and biggest one-day points increase (+2,113) ever recorded a day earlier, The broader S&P500 gained +1.15%, having traded over >5% higher earlier in the session and building on the previous session's 9.38% advance (and best one day gain since October 2008). Industrials (up +5.29%), Real Estate (+4.50%) and Energy (+4.49%) lead eight of the eleven primary sectors higher. Communication Services (down -1.58%) was the worst performing sector. Home improvement retailer Lowe's Companies (+8.31%) said it will hire 30,000 new workers and committed $100 million "to support the emerging needs" of employees, customers and communities amid the coronavirus pandemic. Both the Dow and S&P 500 logged their first back-to-back gains in seven weeks. Indeed, the Dow has logged its best two gain (2,608-points or +13.67%) since 1987. The technology-centric NASDAQ eased -0.47%, with all of the FAANG complex (Facebook Inc down -3.0%, Amazon.com Inc -2.80%, Apple Inc -0.55%, Netflix Inc -4.18% and Google parent Alphabet Inc -2.82%) closing in the red.
Today's show features Ben Pearlman, Head of State Government Affairs, Northern Region for Lowe's Companies, Inc., where he manages operations in over 25 states. Lowe's started as a small local store, growing to a Fortune 40 company and national retailer of hardware and home appliances, with 2,200 stores across North America and 300,000 employees. Ben grew up in West Lafayette, Indiana. Ben attended American University for his B.A. and obtained his J.D. at Indiana University School of Law-Indianapolis. Growing up in a political family, he became involved very early, attending monthly gatherings of local and county elected officials where he jokes, he was the youngest person attending by 40 years. During college he interned on the Hill in the Senate, before returning to Indiana to work for the Indiana House Democratic Caucus. He returned to D.C. working in the U.S. House of Representatives before spending time working as a Federal Relations Assistant for Indiana University. He then moved to Massachusetts where he worked as a Legislative Attorney at the state capitol, and later as an Attorney/ Contract Lobbyist for Serlin Haley LLP. Prior to his current role, Ben served as the Senior Manager of Government and Regulatory Affairs at Comcast. “Especially when looking for jobs and internships in government affairs, any opportunity where you get to meet a lot of people very quickly, that is where I point people to go.” “This is the most challenging role I have been in because there is no shortage of things to do and there is no shortage of things to learn.” Ben breaks down some of the seemingly complicated jargon that lobbyist often use, and offers insight into some of the common trade associations in the retail industry. Working in government affairs for such a large company, Ben works on a range of issues from labor issues, consumer privacy regulation, to tariffs. Ben recommends, “Before you go into government affairs, I suggest learning the business. If you have an interest in politics and you can learn the business, you will be better off.” With that being said, Ben suggests looking into the internships Lowe's offers out of their corporate office, here. Help us grow! Leave us a rating and review - it's the best way to bring new listeners to the show. Have a suggestion, or want to chat with Jim? Email him at: Jim@theLobbyingShow.com Follow The Lobbying Show on Facebook, Instagram, and Twitter for weekly updates about the show, our guests, and more.
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