Podcasts about walmart amazon

Michael Monks fills in for Amy King. Breaking News: 10 dead, 30+ injured in New Orleans after a driver intentionally drove through a crown on Bourbon St..Is LA going broke? City Controller Kenneth Mejia thinks so, and he talks to Michael about the financial problems facing the city. Also, Michael talks with Obreanna McReynolds, owner of Burden of Proof, a non-alcoholic bottle shop in South Pasadena. We close by talking about the holiday season's retail winners (Walmart/Amazon) and losers (my wallet). 

#419 Wir schauen auf unsere Predictions 2024 von Folge #314. Wo lagen wir falsch und wo hatten wir Glück. Hat Pip dieses Jahr den MSCI World mit seinem Depot geschlagen? Davor gibt's noch ein bisschen News. Wir sprechen über den Kommentar Elon Musk in der Welt am Sonntag, das Datenleck bei Volkswagen und die Insolvenz von Volocopter.  Entdecke die Angebote unserer Werbepartner auf doppelgaenger.io/werbung. Vielen Dank! Philipp Glöckler und Philipp Klöckner sprechen heute über: (00:00:00) Axel Springer & Elon Musk (00:22:00 VW Datenleck (00:30:40 Volocopter (00:33:50) Glöcklers Vorhersagen 2024 (00:38:50) Alphabet  (00:42:20) Apple (00:45:20) Amazon (00:47:00) OpenAI Bewertung & Hardware (00:48:30) US Wahl (00:51:30) Walmart Amazon (00:52:15) BYD (00:56:20) Amazon Microsoft Apple (00:59:00) Google Apple Deal (01:01:50) Msft  (01:03:35) Meta X (01:06:45) OpenAI (01:08:30) Nvidia (01:10:10) Tesla (01:12:40) Optimus (01:13:30) 10X (01:18:20) Keuper (01:20:20) Pips Depot  Shownotes Datenleck beim Volkswagen-Konzern Der Spiegel Flugtaxi-Start-up Volocopter ist insolvent Der Spiegel  Unsere Predictions 2024 Doppelgaenger.io

7-Eleven launches a new venture with vertical farming company Plenty Unlimited. Walmart teams up with Burger King. And Amazon expands its grocery delivery service.

You cannot earn a billion dollars. You can take a billion dollars, but you can't make it. Every billionaire has built their "empire" off of the exploitation of laborers. UNFUN FACTS:Jeff Bezos could give every single one of his 876,000 employees a $105,000 bonus and he'd still be as rich as he was at the start of the pandemic.The median U.S. salary is $34,612, but even if you tripled that and saved every penny for a lifetime, you still wouldn't accumulate anywhere close to a billion dollars.Jeff Bezos makes $149,353.12 EVERY SINGLE MINUTE. Every 14 minutes, Elon Musk earns as much as an average american earns in their entire lifetime. Full time employees at Walmart + Amazon are the biggest utilizers of federal food programs like SNAP and Welfare. While the CEO's make more money than is possible to spend in a lifetime. Something's gotta give. RESOURCES: https://insidestory.org.au/the-case-for-banning-billionaires/ https://www.teenvogue.com/story/billionaires-should-not-exist https://www.prospectmagazine.co.uk/views/columns/60885/philosopher-at-large-should-we-ban-billionaires + https://simpletexting.com/blog/tech-ceo-salary/ DONATE: https://www.pcrf.net/ GET INVOLVED:  Operation Olive Branch: Spreadsheets + LinksGET AN OCCASIONAL PERSONAL EMAIL FROM ME: www.makeyourdamnbedpodcast.comTUNE IN ON INSTAGRAM FOR COOL CONTENT: www.instagram.com/mydbpodcastOR BE A REAL GEM + TUNE IN ON PATREON: www.patreon.com/MYDBpodcastOR WATCH ON YOUTUBE: www.youtube.com/juliemerica The opinions expressed by Julie Merica and Make Your Damn Bed Podcast are intended for entertainment purposes only. Make Your Damn Bed podcast is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Get bonus content on PatreonSupport this show http://supporter.acast.com/make-your-damn-bed. Hosted on Acast. See acast.com/privacy for more information.

Celebrate, The Savior is Here!Jesus Christ is Alive!Get to know Jesus Christ, He will change your life!!!Go to GOD for discernment and wisdom.Know the Truth as the Truth will make you free! (John 8:32)___The Pledge of AllegianceNEO420 = Real News + Real Information for WE THE PEOPLEWE THE PEOPLE are at war with the deepstate criminal cabal!!!Turn off your tv, radio, and stop listening to paid professional liars spreading propaganda.***SUPPORT Independent Free Speech Reporting***Thank you for the SUPPORT & SHARING the TRUTH!!!___Podcast  link is here http://neo420.com/talks-podcast/The video channel link is here. https://odysee.com/@NEO420TALKS:4The Viral Delusionhttp://www.theviraldelusion.com/HAARPDARPA BlackjackAshli Babbit false flag Jan 6 video evidence___NEVER FORGET 9 11!!!Rumsfeld admitted $2.3 Trillion missing from Pentagon Sept 10 2001.  https://odysee.com/@NEO420TALKS:4/rumsfeld-2.1Trillionunaccountedforb-ccriminalsstoleit:7Planes did NOT bring down the two towers.AE911Truth.orgGeorge Bush Sr was CIA director before being Vice President then President.Towers that fell:-Building 1-Building 2-Building 7 (seldom reported even though BBC reporter reported building down before it happened) https://www.youtube.com/watch?v=J0VFMqi--Copyright Disclaimer Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism, comment, news reporting, teaching, scholarship, and research. Fair use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational or personal use tips the balance in favor of fair use.Support the show

Young Thug on trial! Elon Musk tells Disney to "Go fuck yourself!". Walmart & Amazon say Just Keep It! Trump gagged & Jan. 6th mother/son robbers. How to work from home & make more money! Mean Girls. drwhoever.com --- Support this podcast: https://podcasters.spotify.com/pod/show/drwhoever/support

Young Thug on trial! Elon Musk tells Disney to "Go fuck yourself!". Walmart & Amazon say Just Keep It! Trump gagged & Jan. 6th mother/son robbers. How to work from home & make more money! Mean Girls. drwhoever.com --- Support this podcast: https://podcasters.spotify.com/pod/show/drwhoever/support

In this episode of The Round Barn, Dr. Jim Lowe and Kaylee Hillinger dive into the dynamic world of pet care, discussing the recent entry of retail giants Walmart and Amazon into the veterinary telehealth space. From Walmart's acquisition of the telehealth firm PAWP to Amazon's considerations for offering veterinary telehealth, the hosts explore the implications for the veterinary profession. They share insights into the evolving landscape of pet care, the impact of technology, and the exciting possibilities for predictive and remote care delivery. Join them as they navigate the intersections of commerce, innovation, and the well-being of our companion animals.After the podcast, connect with us on LinkedIn by following: The Round Barn at Illinois or visit online at vetmed.illinois.edu/ope2 to discover additional learning opportunities!

#83　Netflix、Walmart、Amazonなど高いAIスキルを持つ候補者を求める動き活発に、90万ドルもの求人が登場する衝撃 収録日：9月2日（日本時間） ▽トーク概要 質問返し「SIerのコアビジネスのDX化と、社内システムのDX化の重要性・優先度について」 NetflixやWalmartなどがAIの高いスキルを持つ候補者を求めて90万ドルの仕事が登場 カリフォルニア州ソラノ郡にゼロから新都市を建設する野心的プロジェクトの全容 おすすめコンテンツ：夏休みに見たおすすめ映画のご紹介 ＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝ Level 5 by Palo Alto Insight への意見箱 https://forms.gle/1R3pWBT4WM49ECau8 放送の感想やご質問は、こちらの意見箱へお寄せください！ ＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝ 【出演者】 石角友愛 / 長谷川貴久 / 山崎壯 【Sponsored】 国際資格の専門校 アビタス https://www.abitus.co.jp/mba/ 石角友愛のTwitter：@tomoechama DM解放中！リプライやDMまで気軽にご連絡ください。 パロアルトインサイトHP：www.paloaltoinsight.com 楽曲提供： Atsu (beatmaker and rapper from Zenarchy) https://twitter.com/atsu_izm 「Transform」Level5テーマソング https://m.soundcloud.com/atsuizm/transform --- Send in a voice message: https://podcasters.spotify.com/pod/show/level5/message

Bill & Mike Got Your Thursday Up & Running With Guardians Swept By Astros - Day Off - W-Sox On Deck For Weekend -Guards PBP Jim Rosenhaus - Cleveland Beer-Restaurant News-Cleveland Marc Bona - Faith Furry Friends - The Fest-Rev Bob Stec - Watch out Walmart. Amazon is revamping to take on Walmart's grocery business. Who will benefit, and who will be left behind?-NBC Radio Rory O'Neill

In this episode, Scott discusses some updates about how Walmart, Amazon, and Apple are currently doing.

In this episode Scott Becker discusses Walmart, Amazon, and Apple and their growth YTD.

In this episode Scott Becker discusses Walmart, Amazon, and Apple and their growth YTD.

In this week's Omni Talk Fast Five, sponsored by the A&M Consumer and Retail Group, Firework, SPS Commerce, and Sezzle, A&M's David Ritter and David Brown joined Chris and Anne to debate: – This week's string of earnings announcements from Home Depot, Target, and Walmart – Amazon's wild marketing scheme to pay customers $10 to pick up packages – What Google using generative AI heralds for the future of search and for commerce – Amazon's latest innovation, Amazon Anywhere, that allows Amazon to sell goods directly through video games – And closed with a look at a new startup, Telly, that wants to give people free 55 inch TVs with one catch – each TV comes with a separate screen on which to display always-on ads There's all that, plus our favorite Bat toys, spicy sauce making, and bridal registry brouhahas. P.S. #RICE2023 is just a few weeks away. Click here to register: https://retailinnovationconference.com/?utm_source=OmnitalkPodcast Music by hooksounds.com

As mais recentes inovações e movimentos estratégicos da Amazon, Netflix e Walmart: Amazon lança dispositivo para monitorizar o sono  Netflix abre estúdio de videojogos Walmart entra no metaverso Saiba mais sobre inovação e nova economia em supertoast.pt. 

In Episode 53 of The Healthcare Leadership Experience Jim Cagliostro is joined by Creston Tate, DO, Medical Director of WellSpan Health Urgent Care to discuss the challenges of hiring healthcare workers in the wake of ‘'The Great Resignation.''     Episode Introduction   Demand for urgent care has intensified since 2020. In this episode, Jim Cagliostro, VIE's Clinical Operations Performance Improvement Expert, interviewed Creston Tate to explore the impact of the pandemic, the growing demand for urgent care facilities, the reasons behind the ‘'Great Resignation'', and the need to adapt to a shrinking talent pool.     Show Topics     The growing demand for urgent care.  How the ‘'Great Resignation'' affects patients.  Reimbursement and the Walmart/Amazon challenge.  Flexible schedules are essential to attract the right people.  The shrinking candidate pool.  Ensuring safety means urgent care sites may close temporarily.       02:13 The growing demand for urgent care.  Creston highlighted the exponential growth in demand for urgent care in the past 6 years.     ‘'My experience grew, my appreciation for medicine grew, my appreciation for the urgent care world, I call it the episodic world of medicine really grew too. There's clearly a huge gap in care for this particular type of patient that isn't being provided in the outpatient world. I did that for 17 years and just about six years ago, I transitioned into more of an outpatient urgent care directorship through my current healthcare system and have really enjoyed the growth that we have had, which is probably somewhere around the 12 to 13% growth rate per year in urgent care. As we started with five and now we're opening up our 15th urgent care this year with record volumes. I've seen it in the inpatient world, in the emergency room, and now I'm seeing it in the outpatient world and I'm bringing it all together and it's been fun to see that happen…..With the influx of patients to emergency departments and the overcrowding of EDs and wait times, perhaps some of your listeners have actually unfortunately experienced a 10 or 12-hour wait in emergency departments, it's just not fun. It's been estimated that even up to 50 to 60% of ED visits could have been handled outside of the emergency department, if the resources were there. I think that's where urgent cares and primary care providers can step in, if there's enough providers and enough access available for that. I've seen a huge switch. I know that for us, we open 12 hours a day. I think if we opened 18, we would have just as big a volume as we do now, if not larger.''      06:08 How the ‘'Great Resignation'' affects patients.   Creston explained the difference between unfilled jobs in the healthcare sector versus vacancies in retail.     ‘'Whether you go to a restaurant or you go to a convenience store, it seems like there's a paucity of workers. Despite the published low unemployment rate, it does seem like there's a lot of jobs that just aren't being filled. You take that for what it's worth, but clearly healthcare, maybe isn't affected more as far as numbers, but what I will say, Jim, is that healthcare is affected more impactfully because it is an essential piece of our fabric. If we don't have the right number of healthcare workers, people's health suffers. If we don't have enough people working at a Walmart, well, you might just have to search around for something a little longer yourself or wait in line a little bit longer, or maybe the shelves aren't stocked as readily as you would like them to be. The impact there is certainly felt more if somebody can't get their diabetic medication or their follow-up or their blood work or that CAT scan that they've been looking for to follow that tumor, than if somebody is simply shopping for material goods. I do agree with you, the resignation as it's been called, we've seen it. We certainly in our healthcare system have seen it tremendously. What I will say is that we haven't seen a tremendous loss of... And again, I'll speak from my own personal experience. In the urgent cares that I work in I don't think we've had a huge number of people leave healthcare. We have had a number of them switch out of urgent care, which has been inundated with complex patients, probably more complex than we should see, and also sicker patients. Going through the pandemic and gowning up with gloves and masks and goggles and all this paraphernalia to try to protect our healthcare workers, it has been quite a ride for our providers and our staff.  Quite frankly, I think the burnout rate is really more just fatigue. They're just tired of this continual ask to see patients who are sicker and sicker and they don't feel as though perhaps they're getting reimbursed for the higher level of risk that they're taking compared to rest of society.''      10:16 Reimbursement and the Walmart/Amazon challenge.   Creston said the higher salaries offered by Walmart and Amazon make it difficult for healthcare organizations to compete in attracting talent.     ‘'One of the greatest challenges in healthcare is going to be the big box store. Whether you look at the Walmarts or you look at the Amazons out there that just bought up one medical and 125 stores, which were like healthcare facilities that they bought up. Now there's going to be a challenge of trying to retain our own employees when maybe someone like Amazon could offer them more dollars per hour. You thin out the potential pool of good healthcare workers, even greater when that kind of thing occurs. Again, that's big business. I understand that. Their goal is to try to provide better healthcare to more people in a more efficient and cost-effective way. Whether or not they succeed in that, I don't know, but you have that. Then you also have the challenge of other very wealthy companies who are offering $17 or $18 or $19 an hour as a startup when we're looking for medical assistants that typically are $17/16.50 an hour. They may not go into medical assistant work. Instead, they're going to take another job because it pays $3 to $4 an hour because inflation is causing them to make those decisions for their family so that they can feed their family. We're seeing perhaps the same number of workers who are being thinned out and perhaps pulled away from healthcare that once maybe in the past would have considered healthcare to go into as a stable job.''    12:40 Flexible schedules are essential to attract the right people.  Creston commented that healthcare must adapt to candidate needs to fill the gaps in the workforce.    ‘'When I went into medicine, when I got hired by that first company to work family medicine, I worked hard and I came in on Saturdays and I took call. I didn't complain. I double and triple booked. It was all that sort of thing, because it was kind of expected perhaps at that time. When we interview candidates now for positions, I had to put that own bias aside and I had to say, "If I see a candidate who is really a strong candidate for us, that I want to get on our team, I may have to think a little bit outside the box and say, 'Okay, I have a 25 or a 28-year-old mother who's perhaps an RN who we want to hire because she is just fantastic. Her skill set is great. Her fit and personality is perfect for our team. I have to figure out a way that I'm going to have her on our team.'" It may be that I have to work my schedule a little bit differently because of her because she has a family and she has other things that are balancing her life a little differently than perhaps I would have back in those days. I would have to also think about healthcare. How can we give her the hours that she needs so that she can help us and also provide the healthcare for her family that she needs? I think there's a lot of ways in which I think we, as leaders of these larger companies have to start thinking ways of adapting to the needs of our workers today. If I were to simply say, "Well, that's just not the way we've done things." I probably wouldn't find anybody to work for me because we have to work around people's schedules today.''      17:44 The shrinking candidate pool.  Creston stated that numbers of available candidates have fallen significantly since Covid.     ‘'Prior to 2020, for any given opportunity to work as a provider or staff member for us, we would have five to seven candidates. Now we have about three. Our qualifications perhaps haven't changed too much, but we've had to sometimes look a little bit deeper, maybe ask a little bit different type of question to the three candidates that we may only get and say, "Okay. Well, we're only going to get three for this position because we need to get somebody relatively soon, who is the best one out of these three?" I think that's been a little bit more difficult for us. I guess, we don't have... Obviously the larger the pool, the better you can say, "Okay. This is the perfect person." When your pool is narrowed, you sometimes have to take chances and sometimes our chances are right on and we thought, "Boy, I thought you were going to be a question mark, but you have turned out to be an amazing provider." We've had to do that. Our number of candidates typically is much smaller now to find the best fit. One thing that we've also changed and really try to do more of is we try to involve our providers a little bit more in that interview process, meaning that the leaders will do the initial interview and then we bring that candidate back and we have them spend six or eight hours in our site. It's volunteer hours, but we tell them, "Listen, it may be worth it for you to make sure that you are working in the right place for you. We like you, but we want to make sure that you like the site, that you like the people that you're working with. Because if you sense there's going to be tension here, we would rather you know that at the very beginning of your employment, and we can address those issues if that's going to be the case."      23:12 Ensuring safety means urgent care sites may close temporarily  Creston said that the struggle to hire staff makes it difficult to guarantee high quality care.     ‘'One of the recent articles I've read talked about, where is the biggest fright in healthcare today? Again, in my urgent care world, number one 58% of people said hiring medical assistants and rad techs. There are crucial positions that we need in our healthcare system that there just isn't enough people out there to get. We say the pool is very dry and it's frustrating because we have actually had to close a couple of our sites on certain days, strictly because we didn't have the right support. We want to make sure that we provide the safest care and also the most compassionate care, but also do it in a way that we're not burning out and we're not frustrating our providers. It wouldn't be fair for me, Jim, if you were working for me and I said, "Jim, I know there's normally three staff members and two docs working today, but unfortunately you're the only person on, so you're going to have to carry the load for three people and we only have one doc too so you're probably going to have long wait times today." You're already defeated even before the day starts. That becomes very difficult and we have to boost each other up. We have to just carry the torch for each other because I think that if we don't look for ways in which we can solve some of these healthcare crisis issues with staffing, that's going to be the demise of a lot of good healthcare. A lot of people let their health go during COVID and we're seeing sicker and sicker patients because they couldn't get this or they couldn't get that. Or maybe they were afraid to go out, and some still are afraid to go out and get care.''      Connect with Jim Cagliostro on LinkedIn  Connect with Creston Tate on LinkedIn  Check out VIE Healthcare Consulting      You'll Also Hear:  From family medicine to the ER: how Creston's previous experience equipped him for his role in urgent care     The ‘'Great Resignation'' in numbers. ‘'According to some of their reports, the healthcare industry has lost an estimated 20% of its workforce, including 30% of nurses.,,, in 2022, nearly 1.7 million people have quit their healthcare jobs…. Then a recent survey of a thousand healthcare professionals showed that 28% had quit a job because of burnout.''    Why Covid is affecting career choice when it comes to healthcare. ‘' Three years ago, we didn't have as much of that concern that they're going to take something home and infect their family.''    The cultural shift: from ‘'lifers'' to frequent job changers. How a change in perspective means employees move jobs every three to five years.     The one sign that indicates your candidate has done their pre-interview preparation.    Adapting to change: the growing number of ‘'greenies'' in the healthcare sector. ‘'A physician's assistant is a classic example. Physician assistants oftentimes come through their medical career. They have that PA degree when they get out, but some of them have never stepped foot in an office before.''    What To Do Next:    Subscribe to The Cost Advantage for Healthcare Leaders and receive a special report on 15 Effective Cost Savings Strategies.  Learn more about the simple 3 step process to work with us.  If you are interested in learning more, the quickest way to get your questions answered is to speak with one of our margin improvement experts. Schedule a call with our team here.       

Today, we bring you the latest news on Amazon, Walmart, and more details on the Yiwu lockdown. Plus, we give out massive bonuses for Sell and Scale Summit registrants.

This Tuesday we're talking about unconventional healthcare with big time satisfaction. The Walmart - Amazon rivalry takes another step up. We also cover Apple's return to work (finally) and layoffs at Best Buy which could benefit Dealership employee searches.One Florida Dealership provides some very special health care services, including a Dr who sees patients several days a week at the storeAfter a 35% rate increase in 2019-2020, Greg Balasco, owner of Lakeland Automall who is a Ford, Hyundai, and Genesis dealer had enough and began looking for other options"There was sheer frustration over the lack of quality health care and the continual increase in expenses for me and our employees every year," Balasco told Automotive News. "Now, we're managing our health care ourselves instead of allowing these big companies to do it and take advantage of the employee and employer.”Worked with advisor Health Rosetta to find a fit and now manages their own healthSaved 25% for everyoneMany no deductible services and no-cost durable medical equipQuick call/text access to the Dealership doctor anytimeHealth card bears the Dealership logoThe “Dealership Dr” Dr. Christopher Salud, said in an interview w ABC Action News in Tampa, Fla., that he enjoys spending more quality time with fewer patients.The store sold 5200 vehicles last yearTake away: We bet they have a lower than normal turnover rate.Walmart has reached a deal with Paramount + to offer the ad supported version of the streaming platform to all members of Walmart+ subscription service for freeDirect move to remain competitive for its 16 million members with rival, AmazonParamount has had an office in Bentonville for many yearsWalmart+ is $98 per year and includes free shipping, gasoline discounts, and 6 months of Spotify premium. Amazon Prime costs $139 and features a robust streaming offering for video and musicApple tells its employees they will need to return to in-person work 3 days per week starting September 5thEmployees will be required to be in-office Tuesday, Thursday, and one other day of their choiceThe return was originally planned for July of 2021 but was shelved due to employee protestFrom CEO Tim Cook, “We are excited to move forward with the pilot and believe that this revised framework will enhance our ability to work flexibly, while preserving the in-person collaboration that is so essential to our culture. We also know that we still have a lot to learn. And we are committed to listening, adapting, and growing together in the weeks and months ahead.”Best Buy announces layoffs likely including hundreds of jobs at the store levelCiting waning demand and sales down 11%, more than the 3-6% initially estimated, the chain is restructuring to combat persistent inflationGet the Daily Push Back email at https://www.asotu.com/Rock with us LIVE at ASOTU CON! Tickets: https://www.asotucon.comJOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/Read our most recent email at: https://www.asotu.com/media/push-back-emailShare your positive dealer stories: https://www.asotu.com/positivityASOTU Instagram: https://www.instagram.com/automotivestateoftheunion

In Maydorns Meinung analysiert Börsenexperte Alfred Maydorn die neuesten Entwicklungen der beliebtesten Aktien deutscher Anleger und versieht sie mit seiner persönlichen Meinung.

Die Inflation droht, die Berichtssaison zu verhageln. Grund genug für Alfred Maydorn, darüber einmal ganz genau zu sprechen. In der neuen Ausgabe von Maydorns Meinung gibt der Börsenexperte im Gespräch mit Moderator Marco Uome seine Einschätzung zu aktuellen Aktien. So geht es unter anderem um den amerikanischen Einzelhandel-Riesen Walmart, bei dem die Gewinnprognosen gesenkt wurden. Außerdem im Fokus: Amazon, Alphabet, Microsoft, Tesla, BYD, Volkswagen, Uniper und SolarEdge Hinweis: Die im Podcast besprochenen Aktien und Fonds stellen keine spezifischen Kauf- oder Anlageempfehlungen dar. Die Moderatoren oder der Verlag haften nicht für etwaige Verluste, die aufgrund der Umsetzung der Gedanken oder Ideen entstehen.

This episode is also available as a blog post: https://feedssoundcloudcomuserssoundcloudusers.wordpress.com/2020/11/23/researchers-find-actively-exploited-backdoors-in-low-cost-jetstream-and-wavlink-routers-sold-at-walmart-amazon-and-ebay-bernard-meyer-cybernews/ --- Send in a voice message: https://anchor.fm/you-betterknow4/message

This episode is also available as a blog post: https://feedssoundcloudcomuserssoundcloudusers.wordpress.com/2020/11/23/researchers-find-actively-exploited-backdoors-in-low-cost-jetstream-and-wavlink-routers-sold-at-walmart-amazon-and-ebay-bernard-meyer-cybernews/ --- Send in a voice message: https://anchor.fm/you-betterknow4/message

TOPICS AND TIMESTAMPS: The Test 0:00 China Lockdown 0:23 WHAT YOU NEED TO KNOW 6:34 Walmart Amazon Layoffs 7:49 Markets and Economies 12:41 Massive levels of inventory has been built up Anticipation of higher prices and longer shipping times Recession risk likely reduces demand Companies are suggesting too many workers Mass layoffs could be next Global leaders warn of economic dangers as crises multiply https://www.msn.com/en-us/news/world/global-leaders-warn-of-economic-dangers-as-crises-multiply/ar-AAXywy0 Shanghai district to require all shops to shut, residents to stay home | Reuters https://www.reuters.com/world/china/shanghai-district-require-all-shops-shut-residents-stay-home-2022-05-21/ China's Covid Zero Policy Is an Anchor on Commodities Prices - Bloomberg https://www.bloomberg.com/news/articles/2022-05-23/china-s-covid-zero-policy-is-an-anchor-on-commodities-prices-l3i72f6v?srnd=premium-canada China Covid News: Beijing Logs Record Cases, Reviving Lockdown Concerns - Bloomberg https://www.bloomberg.com/news/articles/2022-05-23/beijing-sees-record-new-covid-cases-reviving-lockdown-concerns?srnd=premium-canada

Topic Summary: Harry Mack DMCA Communism Tipping Walmart and Amazon UBI

In this week's episode I'll be sharing how I turned what could have been a bad situation with a customer into an additional big sale. We'll also review all of the latest news in the world of reselling, plus a look at some mighty fine sales last week here at the Galaxy! Amazon & Anti-trust Amazon New Website on Anti-trust Amazon to open physical stores Amazon outsells WalMart Amazon wants you to skip holidays Amazon New Workflow unpopular eBay Pricing transparency eBay head of Seller Experience exits eBay and Amazon advertising fees Bad buyers infecting Poshmark US Open ticket scam I've created a series of Reselling Logs, and Personal Journals, which you can see on Amazon! Watch My YouTube Channel: https://bit.ly/GCRocksYT Stuff I use: (These are affiliate links, and by using them you will support the podcast when I receive a small commission for referring you, at no additional cost to you. So click away Galaxians!) I use Streamyard for my Podcast Interviews and Upcoming Live Shows. I highly recommend it! https://streamyard.com?pal=6689369645121536 If you sell on eBay but aren't cross listing to Bonanza you should, it's easy and my favorite price, FREE! https://www.bonanza.com/sell_products_online?referral_id=1520907 Try List Perfectly! I recently signed up and am in the process of moving over 6000 listings from eBay to Mercari, watch for future updates! Use this referral link, be sure to input referral code 634 and save 30% off your first month, please and thank you! https://listperfectly.com?ref=634 Sound effects obtained from https://www.zapsplat.com --- Send in a voice message: https://anchor.fm/galaxycdsrocks/message Support this podcast: https://anchor.fm/galaxycdsrocks/support

This business analysis is produced over a recent press from “retail dive”. It is also published in TRL EDGE Forum today at www.t-renaissance.com.Simply search any keyword to discover more hands-on business analysis around similar topic and get yourself inspired, only in TRL EDGE Forum at www.t-renaissance.com.

Steve speaks with consultant, business leader, futurist and author Brittain Ladd on the future of retail stores, Amazon’s new CEO, Tesla’s next moves and the Walmart/Amazon race (is there one?). Brittain shocked the world in 2013 when he applied game theory to the global grocery industry making a case that Amazon acquire Whole Foods. Four years later they did. Brittain has appeared on every major Network globally including CNN, Fox, and BBC. Apple PodcastSpotifyMore FreightWaves Podcasts

The PS5 has been all but impossible to find since its November 12th launch. But select retailers have restocked just in time for Cyber Monday. Learn more about your ad choices. Visit megaphone.fm/adchoices

Now streaming, a new episode where @JAScartz and I discuss Target’s earning report, Walmart + subscriptions, Amazon's On-line Pharmacy plans, more ideas on what to do with Malls and why Amazon pulled the plug on its in-house drone team.

#50- Deepfake detection, Dark Web Voter Data, Walmart+, Amazon Drones5Sep2020

In this week's Omni Talk Fast Five, sponsored by FastSensor and Takeoff, big news shakes the retail industry. Grabango, in partnership with Giant Eagle, opens a checkout-free and fully retrofitted GetGo convenience store in Pittsburgh. Walmart finally announces a date for its new subscription program, Walmart+. Amazon's first full-scale grocery store, Amazon Fresh, debuts to the public. Mall of America goes livestreaming with Popshop Live. And, Macy's tries to sell Wall Street on the idea that the world needs smaller, suburban Macy's stores. Newsflash -- it doesn't. Chris Walton, Anne Mezzenga, and Emma the Intern discuss all this and more, including Charlie Sheen, in this week's episode. To learn more about FastSensor, visit: www.fastsensor.com/retail To learn more about Takeoff, visit: www.takeoff.com/

北美新聞熱點 主播：閆佳 1. 沃爾瑪推出Walmart+ 挑戰Amazon Prime 0:03 2. 美人口普查 18-29歲成年人生活轉變最頻繁 1:44 3. 達美航空和美國航空 將免除國內航班變更費 3:24 4. 美衛生官員：疫苗生產 安全及有效性最重要 4:40 5. 紐約市長：面授課程推遲至9月21日 6:20 6. 全美瘋狂購槍 業內人士分析背後原因 7:59

Topic Summary: - Jetpacks - Robots enforcing face masks - Walmart+ - Amazon wins FAA approval to deliver packages by drone - ASL - New Electronic Skin Can React to Pain Like Human Skin - Stretchable electronics - Temperature-reactive coatings - Amazon Drivers Are Hanging Smartphones in Trees to Get More Work - Gig Economy

EP227 - Amazon Dash Cart and Other News Jason recent events: Publicis LinkedIn Livestream: Trends & Insights Live “The New Reality of Retail” RetailTouchpoints: Retail Strategy 2.0: Separating Urgent From Important Brick and Mortar Reborn Rob Gonzalez, Peter Crosby, and the Digital Shelf Institute/Salsify “Creative Commerce in the time of covid” Jason Upcoming Events NRF NXT Tuesday, July 21 11:45am–12:30pm EDT “Future of Platforms” CommerceNext July 29th 4:10 pm EE “Lesson Learned and Thoughts for the Future” The Great Debate Are we in a long-lasting, deep recession, or is at an artificial recession will quickly bounce back from? What should retailers and brands be planning for. Jason and Scot has it out. Who will be right? Amazon News Amazon Dash Cart Echo Frames are frames are shipping Q4 restrictions on 3pl warehouses Prime day in October Employee Health Clinics Amazon becomes worlds largest advertiser spending $11B a year Earning results next week Other News US Census Bureau Data for June is out. US Real Retail sales were up 5.8% in June, (down from 17.7% in May) but representing a 2nd month of retail recovery. Total retail sales back above Feb levels. (Numbers adj for inflation and including auto). E-commerce up 23% YoY. Nike leaves Google Shopping Google shopping fast shipping tags Nike RISE new store concept in Guangzhou, China Walmart and Amazon healthcare battle Walmart+ coming soon? Is digital grocery profitable? Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 227 of the Jason & Scot show was recorded live on Friday, July 17th, 2020. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Transcript Jason: [0:24] Welcome to the Jason and Scott show this is episode 227 being recorded on Thursday July 16th 2020 I’m your host Jason retailgeek Goldberg and as usual I’m here with your co-host Scot Wingo. Scot: [0:39] Hey Jason and welcome back Jason Scott show listeners, Jason as you know the last three episodes we’ve had a what I would call a blue-chip roster of guests on the show and we want to take a little breather and catch up listeners on all the retail news going on first of all Jason I think we have to address this super awkward elephant in the room a lot of listeners have pointed out to me and I’ve seen it on Twitter that you have been presentation and pot cheating on me so go ahead and tell listeners all these other things you have going on. Jason: [1:13] I do plead guilty I feel like I’m vast as per usual in vastly Overexposed I’m gonna. Preempt your question with two other quick points I just wanted to throw out number one. I’m thrilled to be here alone with you we’ve we’ve had these like three great shows in a row with great guest that I super enjoyed but the bumper of that is I don’t get to just make fun of your wrong positions and things because it wasn’t just the two of us so. Scot: [1:43] Yeah we’re going to definitely carve out some time for that on the show so it’ll be fun. Jason: [1:46] Yeah so I’m thrilled to have some alone time with you Scott and I it’s come to my attention that there’s a few listeners that don’t listen to every episode, all the way to the end of the episode and so for those of you that don’t and I don’t forgive you for that. At the end of every episode there’s two very important things we make a plea for you to go onto iTunes, and leave us a 5-star review so for those of you that get so much value from the front half that you don’t listen to the back half I’m throwing it in now, after tonight’s episode you need to get yourself onto iTunes and leave us that five star review you owe it to us by this point I feel like we’ve earned it. And number two I have a witty catch phrase that I could include every episode with and I’m not going to tell you what it is so you. You’ll know what you’re missing. Scot: [2:39] I don’t know if I’ve ever heard of either I’m usually you usually put me to sleep by the time I get there it is an hour later I’m sorry. Jason: [2:44] Yeah yeah yeah it’s okay yeah no I’m grateful that you’ve never listened to a show after we published it because you wouldn’t realize how much of you is edit out of the show. Scot: [2:53] That’s totally true I hate listening to myself so then I could actually listen in now. Jason: [3:00] Oh my God yeah that could be a whole another show but I have all these horrible verbal crutches and it’s it’s crushing to hear me saying over and over again on the show and you don’t do that for the record. Scot: [3:12] Well sometimes I miss us going to trade shows together and so I play our podcast at half speed and I get to have drunk Jason it’s like being at a trade show. Jason: [3:19] Nice some. Scot: [3:21] Play Jason if I play Jason after three Starbucks I put you on 3x. Jason: [3:25] I like it I like. But so yes you have correctly busted me I’ve been I’ve done a bunch of stuff including cheating on you on some podcasts. So last week my company publish a pretty cool livestream on LinkedIn they called Trends and insights alive. And there’s sort of a beta tester of of live casting on LinkedIn. So they’ve done Eight Episodes this season that eighth is the final episode in the season and so you know that’s when they wanted to roll out the really big guns so the 8th episode was all about retail so we call the new reality of retail and, two of my colleagues and I got to chat about some of the big. Big evolutions and Retail that we’re seeing so you can watch a video of that on LinkedIn and I’ll put a link in the show notes. Scot: [4:20] Since nobody knows LinkedIn has this I’m sure there is a huge audience. Jason: [4:23] Yeah well it shows up in your activity feed so it’s like you you’ve. It’s a pretty big beta so not just anyone can stream yet although you’ll be glad to know that the Jason and Scot show has been pre-approved. For streaming on LinkedIn so if you want to do a show we could do it yeah we have clout with LinkedIn. Scot: [4:46] Influencers. Jason: [4:47] There’s also a retail publication out there that a lot of our listeners are probably familiar with called retail touchpoints and they do sort of video podcast Series so I sat down with them and did a, interview that they entitle the separating urgent from important because I think that was one of my topics that we talked about in the show so I’ll put a, LinkedIn to put a link to that in the show notes there is a podcast, specifically focused on the evolution of brick and mortar retail which I know you would you would have some strong thoughts about called brick-and-mortar reborn so I got to do an interview on that podcast. Scot: [5:28] Or alternatively the path to chapter 11. Jason: [5:31] Exactly maybe not but okay and then there’s a SAS Pim product out there called salsify in the the content team and the and one of the founders of salsify started a cool. Podcast about the digital shelf that’s in fact called the digital Shelf. And so I sat down with Rob Gonzalez who’s the one of the founders of salsify and Peter Crosby who’s the chief Storyteller there and we had a good. Good conversation for an hour so in the extraordinarily unlikely event that people don’t get enough of me on this podcast there’s like four more hours of me from the last two weeks you can get and. That’s not all if you want the freshest stuff I have like three things coming up next week too so. [6:22] Yeah so on start Monday Tuesday and Wednesday of next week is in RF next which is sort of the, the spiritual successor to to the shop dot-org trade show so normally this would have been a, in-person event in Las Vegas this year it’s going to be a virtual event it’s two days a bunch of great speakers and I’m doing a presentation on Tuesday the 21st, right around lunchtime 11:45 Eastern Time called the future platforms and I’ll be talking about sort of the evolution of e-commerce platforms and. What people should be looking for and what what pitfalls that they might make in choosing choosing a platform so that’s a topic I used to talk about all the time and I haven’t talked about in a while so I had to do a pretty. Pretty significant update of my appeal for that. Scot: [7:12] I would avoid going all in on Elliot just BTW. Jason: [7:15] Yeah yeah I debated whether to bring it up at all. And for westerners that are following closely Elliot’s that eCommerce platform whose one of their Founders was on this show and they imploded this month and I’m not clear whether. They just like weren’t able to ship and bring it over the finish line and kind of folded or whether it was. More significantly vaporware and was never close to the finish line but I don’t know if we’ll ever know. Scot: [7:44] There was an article that I tweeted that made it feel more of a prairie. Jason: [7:49] That seems entirely viable to me unfortunately and so then the week after that another former guest of the show Scott Silverman who was one of the founders of shop dot-org has his own. Event series that is also going virtual this year called Commerce next and so I’ll be giving a the the closing keynote on July 29th at 4:10 p.m. Eastern Time called Lessons Learned and thoughts from the future. So that will be cool and then in the event that you’re interested in my opinions but you can’t stand my voice well which you would not be alone I do have a column in Forbes and I have a new article I just put the finishing touches on and I think I’m gonna, publish that on Forbes over the weekend and that is called that retails great. From traffic to to revenue per customer kind of talking about how all retailers are having to make this big shift from. Trying to get as many people as possible in the store to having fewer people in the store and having to make more money on each one. Scot: [8:55] Nice Thanksgiving us all exclusive preview of that. Jason: [8:59] Exactly so I appreciate it if folks folks to take the time to read that and give me your feedback so that’s all my stuff I’m exhausted already is the show over. Scot: [9:09] So I guess if people listen to this save it for next week you could have a week of Jason essentially if I’m doing the math right you could read the article on that off day yeah got a week of Jason coming up. Jason: [9:20] Yeah yeah or you could just binge all 227 shows of the Jason and Scot show. Scot: [9:29] You do the math in a presentation what is it like 3 weeks or something if you didn’t go back to him. Jason: [9:36] It’s longer than any yeah I think that like if there was a remake of Abu ghraib we might feature prominently. Scot: [9:42] When you do that in audience ever looks at each other like to see really think we’re going to do that it’s hilarious in a office kind of a. [9:52] Cool my kids would say cringy, all right so before we jump into the news another piece of listener feedback that we’ve gotten is folks have really enjoyed hearing kind of our opposite views of the economy so in our covid show you and I had a little friendly Spar I guess I would say about you know what we think is going to go on so we’ve gotten a lot of there’s kind of a team Jason team Scott thing forming they’re obviously the team, Scot crew is huge than team Jason is a couple lonely Souls but in my experience when you have these kind of different opinions one of the best ways to kind of settle it is to make some predictions you and I do that on our annual prediction show which is kind of more about you know e-commerce Trends and things of that nature but I thought at the top of the show would be good for here for us to kind of like update our positions and then make a little bit of a prediction one of the one of the key differentiators where everyone’s disagreeing right now and I think you and I fall into different camps here too so this is probably a good framework is the shape of the recovery so so the options are V which would be you know we’ve kind of come down and we’ll come right back up as quickly as we went down so that V shape you which would be like a delayed recovery so you know call it Q3 kind of middle to late next year we do come back but it’s. [11:14] Takes over a year to get there then there’s the L some people call it a swish that’s kind of a super slow recovery so more like 20 22 before the economy’s kind of cooking and then there’s the dreaded W which is the we have a V and then we get into the fall, the virus surges and then we have to go back into the bottom of the V again which then you know and then you come back out so that forms that w and then you have seen some other shapes out there but those are the main ones so so. A do you agree with that Framing and then be why don’t you go first and give us our view if you agree. Jason: [11:53] Sure yeah so I feel like there’s some room for variance in in some of those descriptions but yeah those like those are certainly all all, versions of a recovery that have been hypothesized and and, my own opinion is that it is going to be a check mark shaped recovery which would be the Swoosh but maybe not quite as slow as you described so I think we are still going to be significantly impacted economically and likely health-wise by covid for all of 20 21 and so. You know I think holiday 2021 will be better than holiday 2020 which I’m not expecting to be very good but I don’t think we’re going to get back to true pre-pandemic well levels until 2022 so, so maybe it doesn’t take all the way till Q4 of 2022 I think January of 2022 might be on parity with January of 2019 so we may lose two years here. That is kind of my stick and I’m I like to call that the realistic position and then I think you we’ve given the the delusional position to so why don’t you tell us what that is. Scot: [13:14] This is why predictions matter so will some one of us will be right and it will at least be able to they’ll they’ll have they’ll be goalposts Elise so I I’m increasingly so I’ve fought for a while and I’m increasingly seeing that we’re in a v-shaped recovery so so first of all unemployment is interesting I think unemployment’s. Misleading because so so you made a point earlier about you know this is the worst economic. Depression since World War II which if you use the correct definition of depressant you’re right. But there’s you know those were not caused by a pandemic so those were caused by other you know. Economic impacts the government essentially cause this one is a reaction to the pandemic so, so it’s very unusual from anything else you can’t use those past things, this is my theory and prediction you can’t use those past like 2008-2009 which did have these very slow recoveries as a comp so I think it’s a v-shaped recovery the data I look at is first of all my favorite data point is consumer confidence. [14:29] And consumer confidence is actually right around a hundred which is pretty good you know I think people would say it’s kind of neutral it’s not super negative not super positive when it goes way over a hundred people are like super positive and then when it goes under a hundred if you look at 2008 at the bottom of the Great Recession it was like 20 I think it touched like 25 or somewhere in there and that was like one of the lowest ones I’ve recorded so so you have this anomaly where, GDP is low unemployment’s High yet people feel pretty good and what’s causing that is the fed and the government just pumping tons of money into the economy the unemployment thing is actually huge problem because in I’m sure you’ve heard this from retailers it’s actually impossible to hire anyone right now because they’re making so much on unemployment so once that once that goes away in July or is diminished we have to kind of see where the government lands on that but I think they’ll be something there I think you’re going to see employment come roaring back because essentially people will have an incentive to go back to work so so that’s going to, that’s going to solve a lot of things there and then the other data that’s really interesting and someone had kind of tweeted This Is Us retail sales is a perfect V we’re like literally already back to the pre covid levels now you could say well. [15:49] Yeah we don’t know if it’s going to be W or not that’s where time will tell that’s another one there’s also these really weird data points coming out where consumer savings are at one of the highest rates they’ve ever been so people are saving a ton of money that’s because they’re not traveling as much their they did they delayed their vacations and these kinds of things you know it’s not all that being said I do think, macro we’re gonna have the V shape but there are going to be some segments to get left behind I think the ones are going to be hit the hardest are Airlines you know so, people are not really traveling by are nearly as much as they used to it’s come back some so if you look at the TSA data we’re at about 750,000 Travelers a day, a year ago it was two, eight million so we’ve lost two million Travelers a day so the airline industry is going to have a huge challenge oddly enough it looks like the cruise industry is going to come back before their line I don’t understand that personally but, there you go. And then you know the other thing is I work with a lot of startups and there’s a fairly large percentage of companies that are not going to go back into office space for a long time and. [16:52] That part is going to be delayed so those Industries will be hurt but I think we’re going to see other parts of the economy pick that up and we’ll still have that V I also am bullish and I know you strongly disagree with us that there’s going to be a vaccine so I think we got two good candidates in moderna and Oxford and I get all my medical news from CNBC so don’t take any advice for me but this is this is my again I’m making predictions to try to, see where we land on this and I do think this project Manhattan thing is interesting and you know there’s all these arguments that say well we’re going to need three billion vaccines I don’t think that’s right I think if you go and vaccinate there’s a clear, there’s a clear set of people that have a much higher impact from this virus so if you start at the 85 and older the people that are immunocompromised and have existing conditions that’s a significantly smaller number you’ve protected a really big part of the population that buys you time to go do the other ones you also have herd immunity kind of meeting in the middle so I think there’s probably, and the US are 20 million thing over three or four months that get you there so so I’m very bullish and all that and so my prediction just kind of summarize all that is it’s going to be a V shape and you know definitely by q1 of 20, one we will be at the kind of back where we were and I think it may be as fast as Q4 so. Jason: [18:18] Wow Q4 of 2020. Scot: [18:19] Yeah. Jason: [18:20] Okay I write so let the record show I hope to God that I’m wildly wrong in your wild rewrite like I’m certainly rooting for you. Like a couple of things that caused me to have some concern like first of all you have a hypothesis which is perfectly reasonable but I don’t agree with that it’s a government caused recession so I for sure, we took actions that that. Substantially contributed to a recession and potentially triggered the recession in the US but there’s but worldwide there’s a bunch of countries that didn’t take any of those actions and they’re still in a recession right so sweet and in shutdown people aren’t spending in Sweden in a bunch of people are unemployed Taiwan didn’t shut down people aren’t spending their right so, there’s some evidence that even if there had been like you could debate whether the government action was helpful or not helpful and, and if there could have been better government action almost certainly there could have been but if there were no action. [19:25] The my hypothesis based on all the international evidence is we would still be in a recession. It could be worse could be better the truth is we’ll never know. I would also say I actually think there’s a very good chance we’ll have a vaccine I mostly agree with you it’s it’s possible we won’t like as much as we all want to be optimistic and we’re we’re. Making the most prompt medical progress in the history of humankind to potentially create this vaccine it was described to me once that like making a vaccine is very hard it’s like. Scoring a goal in hockey from half half ice but the good news is we have more Wayne Gretzky’s on the ice taking shots right now than ever before right so. I think it’s totally possible we make a vaccine most vaccines have. [20:20] Problems with limited efficacy. Aren’t effective in everyone that takes it vulnerable populations often are the ones that are least likely to be able to take it it does, it is difficult to distribute a vaccine there’s a bunch of people in the US that just don’t believe in vaccines and aren’t going to take it, even if we do have one and so for all of those reasons even if the science goes perfectly and we have a decent vaccine in q1. I just don’t think you have enough immunity to turn the economy around and toll Q4 and that means you won’t start seeing the economic results of that turn around and talk q1 2022 which is where my. My estimate sort of comes from and again I desperately want to be wrong I hope you’re right but that’s my my concern. Scot: [21:14] Well we’ve got our stakes in the ground on there’s a good year in there too. Jason: [21:18] Other depressing news on this point from this week just to throw out there is all the banks had their earnings call this this week and the common theme from all of them is they’re all reserving tens of billions of dollars because they. Massive default on all of their. Their loans and mortgage properties right like that the you you hit the hammer the nail on the head it’s the weirdest recession ever because there’s this. Very high unemployment and very high savings rate like because per your point like all this stimulus money and stuff caught and and bolstering unemployment benefits, caused everyone to like the average American had a huge cash influx. At the same time they weren’t working so that’s a weird weird dichotomy but all those benefits are scheduled to end in. Couple of weeks there was a more people than ever that miss their rent payment this month there’s a even higher cohort of people that say they don’t know how they’re going to pay next month’s rent and then all these benefits are going to, expire so there’s a chance for. All sorts of cascading negative Financial events to happen and it feels like all these earnings calls from the banks are kind of a foreshadowing that they think it’s going to happen for whatever it’s worth. Scot: [22:39] Yeah it’s really weird because I heard someone say that it’s like having two different movies playing on one screen because then like car sales are up. Jason: [22:47] Yeah so you know it’s funny about that like you mentioned like oh retail sales are kind of back like the V is there. That’s a hundred percent true if you include Auto Sales like are are, what month did we get the reporting came out for June today so so the June retail numbers with Auto in there, the June total sales number is higher than the February total sales number so complete recovery but if you take Auto out of that like we’re still definitely trending in the right direction but we are still below are like February level. So it’s weird like cars are disproportionately affecting that I’ve heard one hypothesis is because. Air travel is so curtailed a lot more people are taking, are using their cars more I’ve heard Harley-Davidson as having a huge Resurgence people are buying motorcycles and going on on, driving vacations instead of flying vacations, you would know more about this than me but I have heard that as all the rental car companies declare bankruptcy and and sell off their their fleets that that’s going to put a damper on the auto sales as there’s going to be a, full out of inventory. Scot: [24:01] The other kind of treating them internally so we’ll see I don’t know how much of this so-so. I would say real car usage is. Going crazy right now which is odd because it’s usually tied to air travel but they become disconnected because people are saying I don’t want to travel on airplanes therefore I will drive from Chicago to Detroit and I you would normally fly that so and then they kind of say well I don’t want to put those what does that 3,000 miles on my car I’ll bring the car and do it that way, yeah so it It’s tricky to read and that’s what makes the prediction that much more fun we’ll see. Jason: [24:39] And before we jump into other e-commerce news several listeners have asked over the last week there’s been a lot of get spiffy news and I’m wondering if you can just share a quick update on on some of that for our listeners. Scot: [24:52] Yeah yeah I guess the biggest new so we are we’re experiencing this V which is what I think probably influences think so we definitely had a huge dip in demand largely from fleets and then obviously office Parks have been hit that hasn’t come back but the fleet stuffs come back pretty dramatically consumers have come back so it’s actually been pretty tough hiring so we’re hiring technicians at a pretty good pace and then one of the biggest inbound requests we get is for people that want a franchise so we’ve kind of carved out the 50 what I would call Amazon Prime cities as you know and. [25:28] Love Amazon and there in about 50 cities with Prime and those tend to be the cities we want to Target as well I figure Amazon has a pretty good idea where those Prime households are so but then we get tons of requests from smaller cities like Wilmington North Carolina a will see Memphis Tennessee that are will probably not be able to get to you for years because we’re in 17 of these 50 that we’re focused on so we’ve decided to open up those kind of next to your market so three hundred thousand eight hundred thousand people in the Metro areas to franchising so we were able to announce that, feels like last week yeah last week and that has had a really good response so that’s been fun you know at Channel visor one of the things I loved every day was I got to work with thousands of entrepreneurs some of them were intrapreneurs they were like you know early digital people in the side of Nike like we’re leading the charge but then at the same time you would deal with these entrepreneurs like rock-bottom Golf and these crazy brothers that were selling golf stuff and so there’s a lot of fun so I’m looking forward to look at working with a bunch of other entrepreneurs in that capacity. Jason: [26:38] Yeah that’s awesome I just take it as a good sign because I’m thinking about all of the those that cumulative carwash and capacity and I’m doing the math on how much crystal meth you must be selling to need to launder that much money so that. Seems really encouraging. Scot: [26:55] Yeah I get this a lot as a car wash guy the reference it for those who don’t know is the TV Show Breaking Bad the guy by his car washes to essentially you know clean his cash so. Jason: [27:09] Literally and figuratively yeah. Scot: [27:10] Yeah we do not for fully of total transparency we do not do that. Jason: [27:18] Or so you say okay. Scot: [27:19] Cool well it would not be a Jason Scott show with Al. Jason: [27:26] Amazon news new your margin is their opportunity. Scot: [27:39] Yes this was a weird one and I want to check your memory because I feel like I’ve lived seven years in the last four months so I got this notification that said congratulations Scott you are in the day one program for Amazon Echo frames so I ordered those and they’re coming this weekend and, I forget if we knew about this or not and if we talked about it on the show so is this new or has an I just like him. Jason: [28:08] No it’s super it’s super annoying so, it was announced over a year ago when they launched the echo buds they actually announced a variety of new Alexa enabled devices so they, they had, the earbuds they also showed a a ring that you wear on your finger and they announce these frames that you get prescription lenses in, and for the the ring and the. The frames you had to apply and you and I I know for a fact both applied on the first day that you could apply, and so the reason I’m super annoyed is not even that you got in and I didn’t and that you don’t remember, registering the reason I’m annoyed is because after I found out you got in, I went into my Gmail spam and found out I got in in March and my invitation is already expired. Scot: [29:04] Well next time you see me I’ll be having a conversation with my eyeglasses and you’ll be you’ll be. Jason: [29:11] This is another reason why I see Jeff Bezos point that I should whitelist him but I’m still not going to do it. Scot: [29:18] I think Jeff loves me best. Jason: [29:20] He probably does your more lovable to me frankly you’re more of a wide-eyed Optimist the the he has definitely experienced a v-shaped recovery. Scot: [29:28] Yes he he’s well on the he’s on a V with a rocket ship on the tail, which is actually interesting because they are going to announce results next week they haven’t announced the day I’m thinking July 23rd If you kind of look at last year so we’ll do a whole show dedicated that because I do think you know, as Amazon goes it’s really a good indicator of what’s going on in online I’m going to, predict it’s going to be a blowout quarter based on everything I’ve seen but another thing that was really interesting kind of in your world of grocery and there was a very robust discussion on Twitter was this idea of the Amazon – cart and you and I were aligned on this one oddly enough so let you know so this is a cart that. [30:21] It’s really weird because everyone had one image of this thing so you can tell it was like from a press release it’s going to be in the store that is not a ghost or a not a Whole Foods I don’t know what this evening to be called I don’t know if you know the name of it and it’s gonna be this cart that you can put some items in, it’s really hard to tell from the pressure release if it uses image recognition when you look at the card it clearly has some cameras mounted on it and then it has a digital display most of these cards use RFID in my experience so it’s not clear if it’s going to have some kind of belt and suspenders where there’s an image recognition and an RFID or not. [30:55] W my guess but it’s really interesting cart and then online we had this really interesting discussion where someone said and I think it was the target guy so he met, be a it may be you know on a different team here but he was kind of like this is the stupidest thing why would you have Amazon go and do this dumb cart you’re wasting time in Cycles what’s going on this is or you know I think the conclusion he came up with this is this is an admission that Amazon goes not going to work, and then you and I and other people pointed out hey you know, Amazon’s a 1.6 trillion dollar company I don’t think because they’re trying three or four things you can kind of say this is a signal that they have failed at, thing number one in fact Amazon has enough experiments they could run 50 grocery experiments and to me it actually the opposite is essentially saying Amazon is really serious about groceries so they’re running a lot of experiments these are the ones we know about there’s quite another 50 coming that we don’t know about so that was a really interesting discussion what did you think about that car. Jason: [32:01] Yeah so well I was first and foremost excited so I’m excited about this whole deal. Amazon has had home delivery of groceries for a long time in Amazon Fresh and dirty secret Amazon Fresh hasn’t been very successful are caught on very well in fact. Walmart basically is kicking Amazon fresh as but. Um so then Amazon bought Whole Foods and they started delivering and doing curbside pickup from 80 of the Whole Foods and that’s been a pretty successful service and so, pandemic kids people want way more digital grocery in and in typical Amazon fashion they dramatically scaled their delivery of Whole Foods from 80 stores 260 stores and, and all kinds of amazing things to expand their capacity so so Amazon’s main success in grocery is Whole Foods and so what I’ve been excited about for a long time is. Whole Foods is super expensive groceries that only cater to affluent markets in Big City centers. So it doesn’t you know solve the grocery problem for the bulk of Americans so a while ago it became clear that Amazon was going to open a new physical grocery store. The first of which would be in Woodland Hills California which is a suburb of La that is not a Whole Foods brand a grocery store so this is not something they acquired this is a grocery store that Amazon is inventing and. [33:26] You know my experience Amazon does a lots of cool inventions if they’re going to reinvent grocery I want to see what they think is going to work, so we’ve all been excited I visited the construction site before covid where this thing was scheduled to open it was supposed to open this summer. [33:42] It did not open instead the rumor has it that they’ve been using that location as a dark store for deliveries, and the reason they’re probably doing that is one of the things we figured out over time about this grocery store is it has a big micro fulfillment center in the back of it so it has a robot, there holds a bunch of the groceries and automatically fills a bag with a customer’s order so it’s much more efficient at, feeling bags of groceries for curbside pickup or delivery then humans are and that is clearly part of this new grocery concept that Amazon has, um I’m super interested to shop a store see how that all works they have now discovered another one of these grocery stores under construction that’s promise to open sometime in 2020, in a suburb of Chicago so I’ll get to visit one whether we’re flying or not so I’m excited about that so the new news this week is yes that, one of the other things they’re going to have in this grocery store are these smart carts and my guess is a little different than you, I think it’s a little simpler I’ll be shocked at the store has RFID I don’t think they’re going to put RFID tags on all the products for sale and in fact, I think they might have a lot less products that you put in the cart yourself because I won’t be surprised. [34:57] If you use the micro fulfillment center even when you shop in the store so you order your, peanut butter and mayonnaise and cereal and the robot picks them and puts him in the bag won’t surprise me if you’re only pushing the cart around in the Meat and Deli area and picking your own produce and your own meat. [35:14] We’ll see how that works but to me the smart cart looks like it’s primary feature is, scan and go self checkout so lots of retards let you use your phone in the camera on your phone at products and kind of check out as you go Sam’s Club has a store that that’s the only way to check out call them, Sam’s Club now you can do scan and go in all the other Sam’s Club, Apple was one of the very first people to have this experience and they still use it broadly a problem with that is the the, the camera in the phone isn’t perfectly situated not everyone has the right apps on their phone there’s a lot of user are it’s not the fastest experience in the world so my theory is there’s Amazon grocery stores going to let you do skin and grow on your phone of you want but it’s also going to let you push around in one of their carts that has a. Special-purpose camera dedicated to the task of doing scan and go in the cart so I think the. [36:14] That cart is going to be a way to do scan and go but the cart also has a screen in it and I think they’re going to use that for media so I think they’re going to sell ads, two vendors as part of the Walmart Amazon Media Group, and they’re going to pop up ads in that grocery store when you’re in the appropriate section of the store so I think that’s another way to monetize it and I think there’s going to be a bunch of secret cameras and sensors on that cart, that are carefully keeping track of everything you do while you’re in the store and they’re going to use that for analytics and data for for you know future experiments and Improvement so. I think that’s going to be the main use case of the card I don’t think you’re going to have to use a card to shop in there I just I just think it’s going to be an option and I like per your point I totally agreed with Chris that like. It’s just walk out or nothing like I do agree with Chris. Doing just walk out technology in a 50,000 square foot grocery store is actually. [37:13] More than linearly more difficult than doing it in a 2000 square-foot convenience store so I think there are reasons to think. Amazon Go technology might work in a bunch of categories but grocery wouldn’t be the most obvious one where works so it doesn’t surprise me the Amazons trying to invent something else that fits better for these bigger stores and I also think if the smart cart thing. Wear to work well and become popular it would be much easier to retrofit that into all the Whole Food stores they already own whereas. Um you know go would be easiest to deploy if you’re building a store from the ground. Scot: [37:47] I can’t get over the mental image of you in a construction site wearing a hard hat where you’ve taken an Amazon sticker and put it on there and. You’re just like walking through like you know what’s going on in your like using a tape measure to be like oh this is where the robots going to go and. Jason: [38:02] You just described a way smarter cooler version of what I actually did now. Scot: [38:07] You’ve got a laser measuring device. Jason: [38:09] Coach I should have gotten some coaching from you I probably would have gone inside but yeah. Scot: [38:13] And then you do like a mission impossible repel and they like you’re hovering two inches off the ground and you’re like then a bead of sweat drops that how it. Jason: [38:20] That’s basically how I roll that’s that’s what I like to call Tuesday. Scot: [38:24] Oh man that kills me. Jason: [38:30] Yeah so it’s exciting I think Amazon’s inventing new stuff I don’t know whether this like, smart cards have been tried before and didn’t work it’s not going to shock me of Amazon Does It Better Than People have done it before there are some smart cards that are better than this that do cooler stuff in China that apparently people do like so there there are you I think you commented man that smart cart looks like it has a huge bed or if it’s just running the the electronics that’s kind of weird I wonder if it’s self-powered and there are smart cards in China JD.com has a store with smart cards that actually, like follow an RFID tag in your on your wrist around you in the store so you don’t even have to push the cart there the car just follows you around. Scot: [39:10] Yeah almost wondered if there’s a little Kiva robot hiding in there and it looked just like pop out and just start moving products room W fun mmm, so couple of their Amazon items in Q4 they announced they’re going to be restrictions on third party stuff and warehouses this has been kind of an ongoing thing where they’re just kind of totally tightening the screws of the one area of Amazon where they raise prices which is access to the Fulfillment by Amazon side of things and then Prime day didn’t they so they had moved it they were going to have like, Prime Vibes and then nothing really happened there and then they moved Prime day to September and now haven’t they just totally punted on it. Jason: [39:52] Yeah so the latest rumors are that it’s going to be October I somehow got some inside information and for the life of me I don’t know how but I somehow knew it was going to be in October for several months so everyone’s like oh my gosh we just heard it was in October and I’ve been like wait it’s been there for a month so somehow someone did me a favor and I didn’t, I didn’t realize it and I will say super quick on that on the on the 3p Warehouse I agree with you they’re gonna have a good earnings this quarter and there’s lots of reasons to think they are. It does seem like fulfillment capacity is likely to constrain them like if anything slows them down it’s going to be, capacity and the thing that jumped out at me in this announcement was not that they’re constraining, capacity it’s that they’re like by the way we’re bringing 60 fulfillment centers online this year to increase capacity and. We’re still going to have to constrain it and you and like I don’t know if people are falling at home but like the next biggest e-commerce site in the United States of America has 8 fulfillment centers total. Scot: [40:55] Yeah it’s just its fulfillment centers matter and I think they do it is so far game over it’s not even funny there’s no way anyone could you have to spend like. Foreigner billion dollars or something to catch up with where they are where they’ve been you know they just been like knocking in these things out over so long the asset they have built there is massive, it’s a Death Star. Jason: [41:17] Another thing I’m watching kind of closely is Amazon has made some some minor health. News lately they have announced that they’re opening health clinics in a couple cities in these clinics are adjacent to fulfillment centers because these are not health clinics at the moment, that we believe are to treat their public there to provide Health Services for Amazon employees and so it definitely seems like. As we’ve talked about for a while Amazon has some significant Healthcare aspirations and it feels like they’re dogfooding a lot of those aspirations by, using by testing, new health care approaches internally so you know for a while like Amazon’s had some interesting telemed services for employees they bought some some. Digital diagnostic tools companies and they made those available to employers and now they’re going to open some dedicated health clinic so. What’s interesting to me is that it’s probably a precursor to them having some big big consumer offering in healthcare space and so we’re watching that closely. Um Scot: [42:26] Yeah you’ve kind of predicted Walmart would get into this and hasn’t. Jason: [42:29] Yeah and they have yeah I thought we were going to maybe talk about this later but the Walmart has opened. Clinics that are pretty substantial in Atlanta and now they’ve announced a bunch of other states including Chicago where they’re going to open these clinics, and they’re pretty impressive stand-alone clinics that provide a bunch of services at. You know Walmart level prices shockingly low prices even without insurance and that has kind of been Walmart’s ammo like they did a big thing with Pharmacy where they sell almost all generic prescriptions for four dollars so you know a bunch of people. Even with insurance had some deductible they could never achieve and so they like literally couldn’t take the The Chronic prescribed medicines that their physician prescribed. And you know now through Walmart they can afford them and in much the same way lots of families can afford to get an annual physical and have their kids get an eye exam and dental cleanings and things like that even with no insurance through these Walmart clinic so it’s kind of a. Interesting approach to cost reduce Health enough to make it accessible to all the, the Americans that that are pretty vulnerable with regards to Health Care at the moment so, this is another initiative I hope to God Walmart and Amazon beat each other’s brains out with awesome new inventions and healthcare because we we need it. Scot: [43:48] Yes so bad that there’s like so much room for. Jason: [43:50] Yeah it’s a huge industry and it’s you know ripe for disruption and you know Walmart and Amazon are probably the two company like unless maybe Apple also wants to get into that. You know those are two pretty good private companies to be solving it’s a shame that we’re having to depend on private companies to solve our health care problems but, venturing into politics and we don’t want to go there my funnest fact of the week. [44:16] Is add a age and they’re probably mad at me because it’s 50/50 whether I’m thinking a De Jour adweek in there too competitive Publications but one of them published a report that Amazon is now the largest Advertiser in the world. So they’re spending 11 billion dollars a year on ads they have this novelty stat that means they’re spending twenty one thousand dollars a minute on ads but to me what’s cute about that is. We keep talking about their ad Network and how they’re becoming a meaningful seller of ads and they’re kind of the Third. Biggest digital platform behind Google and Facebook and you know the forecast were that they were going to sell like around there on a run rate to sell about 10 billion dollars in ads, in a calendar year which is still a distant third from Google and Facebook but it’s it’s bigger than, Twitter and a lot of other Pinterest in a lot of other digital Network so it’s pretty impressive, but what where their unique is they’re the only company in the world that’s buying 11 billion dollars of ads and then selling ten billion dollars of ads so they’re they’re buying eyeballs and then selling them back to Brands which is kind of funny. Scot: [45:26] Yeah I would not have expected him to be the largest Advertiser because you you know when you think about what you watch on TV you don’t see a ton of Amazon ads on TV. Jason: [45:36] Then they do they have ads in Market all the time they are like a big Super Bowl Advertiser which is a big big chunk but the bulk of their spend is not TV it’s digital it’s like they’re there Google’s biggest customer. Scot: [45:50] Yeah living the dream it’s funny because for the longest time they said we’re going to we’re not going to spend money on Advertising we’re going to put it all into free shipping and stuff like that and I guess they finally got to the point where. They just had so much money they had to spend some one-on-one marketing. Jason: [46:05] Well another thing where they’re a complete anomaly is I guarantee you they are the only top 10 an Advertiser in the world where nobody can name their CMO. [46:20] Yeah I mean I yeah but the like they do not have like a big public-facing. Marketing department right like you think of the mark Pritchards of the world that are like you know constantly out there for PNG which has historically been one of the biggest advertisers and it’s a it just Amazon is a very different approach so it’s going to be interesting. Scot: [46:40] Cool stats that was a lot of Amazon news what other news is on your radar. Jason: [46:45] Well today I alluded to this earlier but the middle of the months it’s been super fun for me because there, the US Census Bureau publishes the retail data for last month about 18 days into the month so, this morning they published the June retail sales data and. I don’t know if we want to get into all the technicalities of it like there’s a bunch of different ways to slice the data so everyone reports the data and the numbers always look different and it’s because it’s this. This Rich data set you can report retail sales without, food or restaurants you can report it with restaurants you can report it without gas and Automobiles or with gas and Automobiles you can report it with adjusted for inflation and you can report it seasonally adjusted so. If you’re reading I say all that to just tell you if you’re reading any of these statutes. [47:42] If the person cited and did a good job they told you all those details but that’s why you’ll see a lot of variance in the data but so in general the. The adjusted for inflation month-over-month retail sales were up. Five point eight percent in June over May which is a, um by historical standards of very large jump it was a smaller jump than last month which was the hugest jump of all times and that obviously followed a couple months that were the hugest, drop of all times but it it per your point on the economy it is trending in the right direction and it’s trending in the right direction pretty fast. Um The so that’s two months in a row of retail sales growing know basically you know forget the number and no matter how you slice it it’s above above average growth. Um and basically as we discussed you we’ve kind of caught back up to our February sales levels which were the kind of pre covid-19, numbers especially if you if you keep car in there, a weird one this data is really bad I hate it for reporting e-commerce sales but they try they have a thing called non-store sales which used to be catalog sales and now it’s, it still has catalogs in it but it’s mostly calm and their number there is weird it’s down 2.4% so you go. [49:10] Since when is e-commerce been down and why would it be calm down now when everyone’s adopting digital as a result of covid and a couple of reasons. Month over month growth like is not a awesome metric you have to really. What you’re thinking of yeah I mean seasonality is a problem but also it just it’s so dependent on what anomaly happened the month before right like it’s much better to compare. June of 2019 with June of 2018 and spoiler alert. June of I’m sorry June of 2020 is 23 percent better than June of 2019 so so the real Trend here is e-commerce as way up. E-commerce was so way up in the beginning of the pandemic that now. As it normalizes a little bit e-commerce books down also the e-commerce number in the Department of Commerce isn’t huge and so the number of days in a month can actually impact it so there was one less day, this month and so that you know if you take that out you know month-over-month it was actually up two percent so. So yeah I wouldn’t I wouldn’t agonize over that number they have slightly better e-commerce data that they report quarterly and the next reporting of that quarterly data is, August 18th so August 18th is going to be a big date because we’ll get the quarterly e-commerce and we’ll get the July retail numbers to see if we can make it three months of recovery in a row. Scot: [50:34] Yeah I think Amazon’s cleaner data than all the stuff. Jason: [50:38] Yeah, most of the people that like even like the adobe’s that you know have a lot of clients and aggregate their data like most of the the comscore panels and stuff they’re all going to tell you e-commerce is up so when the the, Census Bureau reports is down its kind of goofy. Scot: [50:56] A couple quick ones on Google shopping so they rolled out this is kind of the consulate testing thing so it’s hard to know if this is a test or a permanent feature but you know a one of our guests saw that they have this fast shipping tag and then another one of our guests Faisal said hey it’s only been 15 years and they finally realized people that shop online want to know when they’re getting the products boom I want to report a murder and then another astute online person know. Jason: [51:28] It’s a side note on that comment faysal actually works for Google. Scot: [51:33] That’s it no it. Jason: [51:35] Yeah yeah he works like in in the like especially like he’s in the autonomous vehicle division of Google. Scot: [51:43] Okay that’s alphabet it’s different he’s in he’s in a whole nother part. Jason: [51:47] Yeah those those crappy sales. Scot: [51:49] He’s a w and that’s all day. Jason: [51:51] Are still paying his salary I guarantee you. Scot: [51:53] Yeah he’s over in W crap it over on G so it’s alright it’s he’s like in the whole back end of the alphabet all right and then Nike someone noticed pulled all their listings from Google shopping which is interesting because you know I think we just reported. Like a week ago that Nike CEO said they’re going to move to 50% direct cells so they must have thought they weren’t getting the brand, whatever Roi and they wanted from Google shopping. Jason: [52:22] Yeah and Nagy does have this philosophy which is pretty bold that they’re really only going to sell their product through retail experiences that offer a differentiated experience and so mostly you know people took that to me, retail and so what that means is. If you’re a boring store that puts the Nikes right next to the Reeboks and doesn’t give them a Nike a chance to tell their unique Brand Story in any way that they’re going to fire you as a customer and they have fired them bulk of their retailers and even the ones they haven’t fired. Are increasingly not getting the good hot new Nike products and so to me this Google move feels a little bit like that right like the Google shopping still isn’t a very good experience it still has a bunch of flaws as Joe pointed out like it’s a complete cluster with regard to win am I going to get it shipping times and so to me it feels kind of on brand for Nike to say I’m not just going to put my shoes in a catalog tile in a mediocre selling experience. Scot: [53:21] He had this this data points like three to five years old but I just have a hard time believing night not the Google solved it but a lot of Brands not just in the shoe category but we’ll use that as ample they get they get really frustrated with how Google presents their products right so so there’s all these crawlers this algorithm spits out and says but here’s here’s here’s the best Nike running shoe or something like that and then Nikes like well that’s like six years old and you pulled it off eBay and it’s used that that’s that’s not if you’d asked us that’s like not even in the zip code of like one of our top shoes and you know where the heck did you get that as a top shoe. Jason: [53:57] It’s weird because everyone tells me that AI is perfect it’s weird. Scot: [54:00] I don’t yeah it’s maybe Nikes wrong. Jason: [54:03] Yeah the the fun side note on my favorite Google shopping story is someone a couple of Reed here’s got together and they’re like hey I’m seeing something really weird in my analytics the you know we always have a lot of cart abandonment and carbonates Hoover High and we’re always trying to you know figure out what it is and we do cord cohort analysis and stuff to try to figure out you know who’s who’s abandoning carts and we notice there’s one user that has huge cart abandonment, across all of our sites and his name is John Smith like someone’s typing John Smith in in a bunch of cards and abandoning their carts and they’re like. You know who is this what is it and you know they did some some digital Sue thing and found out that it’s a Google bot for Google shopping. Scot: [54:49] Driving a cart abandonment stats everywhere. Jason: [54:54] Yeah speaking of Nike the the the more interesting Nike news to me. Is that Nike has announced yet another new, Nike owned retail concept so in Nike store that they’re calling Nike rise this first one is opening in China in the, ganju District just opened a week ago. And you know I’ve been kind of impressed with Nikes digital in-store efforts so Nike has a store concept called Nike live which is very personalized order that leverages, data from local Shoppers to a sort the store and it has some cool omni-channel amenities then they open this huge flagship store concept called House of Innovations there’s now several of those and they’re to me the best example of letting customers, use their phone in the store to legitimately enrich the shopping experience and now they have this other concept which I actually obviously haven’t been to yet, but that also its primary emphasis is around digital shopping in a physical store and using your mobile phone in the store so, I feel like there the market leader in doing that and I’ll be interested to see how Nike rise is different than the house of innovation. Scot: [56:14] Yeah when it opens I want to have a suture Rita on the show because her tweet was your like oh my God I’m getting about Nike rise I can’t wait to just like can someone explain this to me in English I don’t understand what this is supposed to be this store is supposed to reflect quote the pulse of sports and a member City and quote this is like the retail equivalent of abstract art. So I’m picturing going in and it’s like a Picasso painting where like the shoes are all in cubes and melty and stuff. Jason: [56:43] So my interpretation like so a every retailer when they open a new store concept they issue this like you know fluffy press release with all the cool experiences in it and the reality is. [56:54] One or two of those experiences are super valuable to customers and customers like them and resonate with and other ones are ones that some executive thought was cool but that no customers ever going to care about right so maybe I’m just more cynical than suit Cerrito I’ve never had a press release for a new retail store that didn’t have some silly fluff in it and I suspect she’s right, some of the features that Nikes touting of this door probably will end up being super silly fluff and I think the one she’s pointing to the way I interpreted them is they have some kind of. Um augmented reality experiences where you can use your phone to kind of have a, a virtual Sports tour of the activities in the city where the store is so you’re a tourist and you know maybe you get the experience if you’re if there were a Nike rise in New York you might get the experience of being at the finish line of the New York Marathon or you know being in jet Stadium or something like that so, I don’t know if I’m interpreting that right but I would kind of agree with her like that’s like a kind of tangential shopping experience. Other experiences on that list I’m much more excited about for example there instead of using those Oldham rulers to measure your feet they’re using, image recognition to to measure your feet and prescribed shoe sizes to you and I think. [58:20] It’s shocking that it’s taken this long to improve on that that shoot of ice that’s now a hundred years old. Scot: [58:26] Do you step on it or like it you walk in the store and a camera sees. Jason: [58:27] It’s just a camera that like it when there’s a home in the US there’s a home version that you can use in the Nike app but I’m guessing this is going to be a slightly more optimized version that the so the sales associate uses in the Nike rise store. Scot: [58:42] We’re up against time and we have 60 more topic let me so the one I really want to hear about what we reward folks are making it this long is there’s been a lot of chatter about Walmart’s new kind of quote-unquote prime killer I thought I thought it’s kind of funny because, I think people are missed it it’s really grocery Focus so I was kind of because you’re the grocery Guru I was curious about your take on that. Jason: [59:08] Yeah I’m of two minds so like to summarize it Walmart is launching a subscription program you you get a membership I think the speculation is that it’s like a hundred bucks and you get some shopping benefits for that that. That bent that subscription. Walmart has announced any of this and in fact Jenny Whiteside the chief customer officer who was on our show a few months ago just did an interview on LinkedIn yesterday and they asked her and she said I have nothing to announce right now. But but stay tuned because it’s it is going to be out in like a month so we don’t know what’s really in it, and here’s my two minds if it’s pay $100 to get free one-day shipping for your general merchandise, I think that’s going to be stupid because like it’s going to be trying to compete with Amazon Prime with a way Lamer offering right like. [1:00:09] Amazon has way more assortment than Walmart and and whatever assortment Walmart can ship in one day is a small subset of Walmart’s assortment so– it’s not just a matter of like some products can get there in one day like way more Amazon products are going to get there in one day than Walmart products I’m pretty confident in that so if that’s all it is, it’s not going to be very interesting but I will be surprised and disappointed if that’s all it is I’ll bet you they’re going to bundle some sir some Walmart benefits in there that are different than things Amazon can bundle right so, um therefore there has to be a grocery component in there like you could imagine that there’s free fast home delivery of grocery included in that, I wouldn’t be surprised if there’s a healthcare offering in that that they’re offering some premium Healthcare stuff so I’m going to reserve judgment until I see whether offering I hope it’s not an Amazon me-too product, if they can come up with a compelling list of values super smart and important. [1:01:15] That they build us a recurring Revenue model for Walmart like you know as retailers are getting more and more strained on margins recurring revenues where it’s at like the the most successful in the retailer in the US by many standards is Costco, and it’s because of that membership fee like you know when you look at Amazon success it’s all around Prime, so I think Walmart smart to figure out what its recurring revenue is going to be eager just like everyone else to see. [1:01:44] If this first offering next month is unique and differentiated and it can attract people or if it’s a silly shadow of Amazon Prime. Scot: [1:01:54] Yeah I think that’s compelling it’s like hey pass $99 will give you two flu shots and a bag of groceries let’s see how that sells. Jason: [1:02:06] Yeah well but I mean you can omit like there’s a bunch of healthcare services that people have to pay for like you could imagine them taking a hundred hours a hundred dollars out of the cost of that and then you getting all these other benefits right and that’s. That sounds wacky but like you know when Amazon first rode up the the memo and said we’re going to give free shipping and free movie rentals, in Prime that sounded wacky to now everyone’s like well of course you get those. Scot: [1:02:32] Two billion dollar behemoths battling each other is good for consumers so I’m all for it. Jason: [1:02:37] I and I think more retailers need to invent this there was I know we’re crushing time there was a bane report that came out that got widely distributed where they sort of did the math on the profitability of grocery and, this is a these numbers unfortunately are painfully familiar to me but like a normal profitable growth Grocer in store makes two to four percent gross. [1:03:01] So it’s a pretty pretty thin margin business and so anytime you then pick the groceries for the customer and drive them to the customer’s house. Um you’re going to lose money right so all of this digital grocery stuff is not profitable there’s been a lot of Articles written about and Walmart. Digital grocery not being profitable the easiest way you’d make it profitable as you charge more fees for that right and in general consumers haven’t been willing to pay those fees and so. The the hypothesis is like that a recurring membership program may be the best way to collect fees to make grocery profitable, and so you can kind of think about Walmart plus being Walmart’s answer to the profitability conundrum of digital grocery. I will tell you we talked about the micro fulfillment centers and doing automated picking for groceries, and that’s actually the real way to make groceries profitable if you use a robot to fill the bag and you have the customer pick it up in the parking lot instead of driving it to them, you can basically make digital grocery higher capex than a regular grocery store but hit the same operating margins so then. You don’t have to charge any fe

Walmart, Amazon Announces 300k New Jobs. Is This The Biggest Wealth Redistribution Of Our Lifetime? --- Support this podcast: https://anchor.fm/problem-solver-politics/support

In this week's Fast Five podcast, sponsored by Trigo and Insignia Systems, Chris Walton and Anne Mezzenga broadcast from their Omni Talk headquarters at eTail West (aka an Airbnb) and talk Walmart's new health hub initiative, Amazon's new 10,000 square foot grocery store and microfulfillment center partnership with Dematic, Libra and Shopify, and some late breaking, incredibly head scratching developments at Toys R Us and b8ta. For more information about Trigo, visit www.trigo.tech

Noctua News | T02 E16 | Netflix and chill (#TradeDeal #Oscars #HBO #Netflix #Peacock #Estrenos #Sony #Microsoft #SquareExnix #Twitch #Visa #Casper #Walmart #Amazon #Twitter #McAfee) #Noticiario #NoticiarioSemanal Contenido: Funds People, la comunidad de referencia en información sobre fondos de inversión, nombra a Andromeda Value Capital uno de "Los fondos españoles mixtos más rentables de 2019". - MERCADOS (Min. 02:04): la Fase 1 del Acuerdo Comercial de Estados Unidos y China. - MEDIA (Min. 05:21): Nominaciones a los Oscars, HBO y la precuela de Juegos de Tronos, Netflix y su helado, Peacock (el servicio de streaming de Comcast), estrenos de estreaming. - GAMING (Min. 15:27): Juego más vendido de la semana, Sony, Microsoft, Square Enix, Twitch y las visualizaciones, Google Stadia. - TECNOLOGÍA (Min. 20:33): Visa, Casper, Walmart, Amazon, Cloudera, Pointy, Google, Spotify, Autodesk, Apple, Twitter, Microsoft y DigitalOcean. - SEGURIDAD (Min. 28:28): McAfee. Noctua News es una iniciativa de Andromeda Value Capital (https://www.andromedavaluecapital.com) que tiene como objetivo mantener informado a sus oyentes a través de una selección de las noticias más relevantes del mundo de la tecnología y las finanzas. Andromeda Value Capital es un fondo de inversión que pueden contratar dentro de Renta4 Banco, no tiene compromiso de permanencia, y el importe mínimo es simbólico, de 10 euros. Pueden comentar estas y otras noticias a través del canal de Andromeda Value Capital en Slack: https://t.co/NIFlSC1qv0?amp=1 Noctua News también está disponible en los siguientes canales: - Spotify: https://open.spotify.com/show/2MsYqOVZszLcG5xL2X8Z7K - Apple Podcats: https://podcasts.apple.com/es/podcast/noctua/id1459028425 - Anchor: https://anchor.fm/noctua -Google Podcast: https://podcasts.google.com/?feed=aHR0cHM6Ly9hbmNob3IuZm0vcy9hMGUzNjBjL3BvZGNhc3QvcnNz - iVoox: https://www.ivoox.com/podcast-noctua_sq_f1702277_1.html Pueden contactar con Andromeda Value Capital: - por email en info@andromedavaluecapital.com - en la página web https://www.andromedavaluecapital.com - en redes sociales (Twitter (@andromedavalue), Instagram (@andromedavaluecapital), LinkedIn, Facebook) - y en el canal de slack Presentadores: - Flavio Muñoz: LinkedIn: https://www.linkedin.com/in/flaviomunoz/ Twitter: @FlavioMunozM - Juan de Dios Gómez Gómez-Villalva: LinkedIn: https://www.linkedin.com/in/juandediosgomezgv/ Twitter: @JuandeGomezGV - Antonio de la Fuente Salinas: LinkedIn: https://www.linkedin.com/in/antonio-de-la-fuente-salinas-256989b6/ Colaboradores: Silvia Lanzarote Vargas

Introduction Not long ago, almost all Americans loved a success story. Hometown boy makes good. Little guy succeeds against all odds. But not so much any more, not so much at all.  That is the subject of today’s 10-minute episode.  Continuing Has anyone heard of Horatio Alger? Horatio Alger Jr. was an American writer in the 1800s who wrote young adult novels about poor lads and their rise from humble backgrounds to lives of middle-class security and comfort through hard work, determination, courage, and honesty. His writings were characterized by the "rags-to-riches" narrative, which had a formative effect on the United States at the time. My Dad once told me, after observing a summer of my reading science fiction in early high school, “Truth is stranger than fiction.” as he handed me a copy of a book detailing true first ascent mountain climbs. I remember reading about K2, Annapurna, and, of course, Everest. And my Dad was right. Those stories were more riveting, more astounding, and more full of human courage and determination than anything written by Asimov or Heinlein.  The same is true in business and commerce. Here are a few examples: Microsoft. Bill Gates and his friend, Paul Allen, dropped out of college in 1974 to start Microsoft on a shoestring. Mattel. In 1959, a woman named Ruth Handler noticed that her daughter had more interest in playing with paper dolls that looked like adults, rather than dolls that looked like babies or children. She designed a plastic doll that had mature features, and brought it to the 1959 New York Toy Fair. The Barbie Doll was an instant hit with young girls. Mattel was born.  Disney. Post WWI, Walt Disney returned from France as part of the Red Cross (turned down by the Army--too young), and convinced a Kansas theater to show his cartoons. Disney was born. Walmart. After a previous business failure, Sam Walton opened a single store with the vision of generating sales with low prices driven by low profit margins. Today Walmart is the largest US employer, with 2.2M (yes, million) employees. Amazon. Jeff Bezos started by quitting his job, and starting selling books online in 1994. Today, Amazon employs 750,000 people, and offers wide product selection, reviews and door delivery to many millions around the world. The cover photo in this episode is Jeff Bezo, in his Amazon office in 1994.  How did it come about that at least three of these companies have engendered intense dislike, bordering on hatred?  Let’s start with the two companies that have only been met with relatively mild fussing: Mattel and Disney. Mattel is accused of pushing an ideal of femininity that is impossible to achieve. But no one seems to mind that I have no way of meeting the “ideal” as modeled by G.I. Joe. Disney is criticized for having screwed up George Lucas’ Star Wars. And tarting up the original G-rated Disney movies and cartoons. Microsoft has more severe critics, accusing the computer giant of crushing competition. Gates and Allen started with almost nothing, and sold whatever they could to keep the doors open, starting with their first company, named Traf-O-Data, which sold a rudimentary computer to track and analyze automobile traffic data. They struggled, worked hard, took creative advantages of opportunities open to all, and succeeded wildly. Yet here is a meme representing Microsoft’s critics.  The most intense criticism--hatred--is reserved for Amazon and Walmart. The critics charge that neither pays its employees enough, and that both crush the little guy. Walmart was the first to be subject to this attack, but only because they succeeded before Amazon even got started.  Let’s take the accusations in reverse order: Neither Amazon nor Walmart have ever crushed anyone. Not a small business, not a Mom ‘n’ Pop, and nary a bookstore. The people who used to shop in those stores now choose to do business with Amazon or Walmart.

Door Dash Tipping Drama, Tesla stolen in 30 seconds, Apple card, use for a Google alert, Eating microplastics, SOLAR: French Road, Walmart & Amazon fires; Tesla's solar Project Titan

Walmart and Amazon are fighting for space in the voice-ordering space. Walmart is connected to Google and Amazon has Alexa. Apartment growth and international investments shifted a bit and affordable housing continues to be a problem in many dense urban areas. As for jobs, manufacturing continues to hold its own.

EP162 - Amazon Q4 2018 Earnings Hot Take  Jason & Scot will be podcasting live from the eTail West which is held Feb 19-22 in sunny Palm Springs, CA. As a special gift to listeners, you can use the code JASONSCOT for 20% off. This episode is a hot take on Amazon Q4 2018 earnings Amazon Q4 Earnings Highlights $72.4BB, which is a 20% y/y increase $19.4B in Free cash flow Amazon grew North America 18% y/y and International 15% y/y, for a blended growth rate of 17% Unit growth decelerated to 14% from 15% in Q3 Revenue from brick and mortar down 3% Amazon Web Services - Grew 45% to $7.4B for the quarter and generated $2.2b in operating income which was up 61% y/y Marketplace 52% of units, down from 53% levels in Q2 and Q3 Wingo GMV estimate -> 150B GMV for the quarter.  $450B GMV for the year ($300B GMV in North America). Amazon Ad Business - grew 95% y/y  to $3.49B (Estimated $10B for the year) Pivotal estimates $38B by 2023 Jason & Scot will be podcasting live from the eTail West which is held Feb 19-22 in sunny Palm Springs, CA. As a special gift to listeners, you can use the code JASONSCOT for 20% off. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 162 of the Jason & Scot show was recorded on Thursday, January 31st, 2019. Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer and Scot Wingo, CEO of GetSpiffy and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. New beta feature - Google Automated Transcription of the show: Transcript Jason: [0:24] Welcome to the Jason and Scott show this episode is being recorded on Thursday January 31st 2019 I'm your host Jason retailgeek Goldberg and as usual I'm here with Scot Wingo. Scot: [0:37] Hey Jason welcome back Jason Scott show listeners Jason big question it's -50 there in Chicago how are you hanging. Jason: [0:46] I am enjoying the modern technology of central heating so I'm doing I'm doing terrific my dog who hasn't had a walk outside in like 3 days is doing less well for MacGyver. Scot: [0:59] Your dog doesn't have four dogs can't take minus 50. Jason: [1:03] I really like this is a rescue dog from Detroit that thinks he's like a Southern California dog like he goes on strike below about 40 degrees. Scot: [1:13] Got it Caldwell. Earlier this evening Amazon announced their 4th quarter results that we've been on pins and needles waiting to see how they did so this episode is going to be exclusively Amazon news and we're going to give you a hot take on the result. But first Jason are going to be live podcasting from etail West which is held February 19th to 22nd at Palm Springs California and it's a special guest gift exclusive gift to our listeners you can use the code Jason Scott there's no and in there so j a s o n s c o t Scott with one t looks like Jason Scott is another way to think about it, for 20% off and we are going to put a link quick Link in the show notes for you to be able to apply for that and come to the show and see Jason I'd life podcasting would love to chat with you if you're going to be there. [2:11] So with that housekeeping all the way let's jump into Amazon results first I kind of wanted to frame the discussion so the companies have already announced we had Facebook and eBay come out and, Facebook really kind of exceeded expectations because they've been in this kind of poop storm of negativity and controversy that was interested or expecting it to be bad because advertisers was bailed on them. [2:39] Turns out if you have a way to get in front of customers people want then they don't really care about the controversy I guess, eBay's results were below expectations so so kind of another e-commerce company there and was eBay's results or a lot of talk about this kind of. End of 4th quarter slowed down so if you recall we had camera from Adobe on the show and Adobe has come out and said look it really kind of fell off a cliff kind of December 15th through to Christmas I needed to the back of the year they talked a lot about that where the holiday was semen along and then kind of died there towards the end which was interesting so the net net of that for them is there Marketplace crew 1% if you exclude the impact of foreign exchanges so a heading in and outs two days ago I believe I'm so heading into Amazon there's Otay people are a little kind of wobbly can I see some mixed results coming in to Amazon and where were they so that set up Jason wants you walk us through the high-level pieces. Jason: [3:42] Yeah well spoiler alert they landed very solidly like they basically had a complete beat they beat all the the analyst expectations so top line revenue came in at 72.4 billion, that was against a expectation of 71.9 billion and was a growth rate of 20% year-over-year, earnings per share came in at. A little over six bucks and the expectations were like 5:55 so that was a solid beat. Marker 02 [4:17] Last year they had a quarterly Revenue this quarter of like 60 billion so that means this year they added about 12 billion dollars in sales just in this one quarter so they continue to be clicking along. So if you look at an annualized basis for 2018 total revenue from Amazon comes in at 233 billion. Corso remind listeners. Ecommerce the revenue isn't really the most important number we like to talk about their gross merchandise value which I'm going to let Scott break down and in just a bit. But if you listen to Jeff talk. She's not as big a fan of the sort of Revenue and earnings metrics is he is that free cash flow metric so. [5:10] Yeah that's really the the metric the Amazon Rise Against is that hundred percent free cash flow and you know once again this was a good quarter for that, free cash flow more than doubled from 8.3 billion last year to 19.4 billion this year. So that's a first world problem you got to find a lot of place to spend all that loot. Scot: [5:30] Yeah but how's that possible Jason I thought Amazon wasn't problem. Jason: [5:34] Yeah it's almost like that some some misnomer from 10 years ago or something. Scot: [5:43] Fun fact I would call 19 billion dollars of free cash flow pretty not too shabby. Jason: [5:53] Yeah and the one I get now though to be honest I guess you're like a Amazon is not profitable what it What I Hear now which is also a misnomer is 100% of their profits from AWS. Scot: [6:04] Yeah yeah let's talk about that so is repealed the onion on on the the 800-pound gorilla that is Amazon overall North America grew 18% year-over-year and as a reminder to listeners we talked a lot about the e-commerce Baseline of 15% retail Baseline is 3 to 4% Amazon has historically clocked around kind of 20 to 30% so this is where the first quarter is when they've actually slowed a little bit and part of it is the concert is getting monstrous in the fourth quarter you mentioned a $12 increase your rear which is you know. [6:38] Adding a chunk of any other, retailer but they are specifically in Q4 starting to see things slow down because they've created these massive comps your ear and things like launch an echo now can create headwinds on that and then you also have to hide window when products move from one p to 3 p. Prepuce growing faster than one PS4 creates a headwind on Revenue growth cuz they collect a lot less from from third-party set also a like item going from 1 Peter 3 p as brands do things like hybrid that creates a little bit of slow down and rub you also. [7:13] So that being said North America grew 18% year-over-year International grew 15% year-over-year for Blended rate of about 17% on the retail side taking out a WIC etcetera overall they grew 20% but the retail pieces group of three bases 3% slower, that international number was a little bit of an acceleration which was good to see that they've been kind of facing some headwinds there on the international side so it's good to see that and then profit-wise in North America that took the 2.3 billion so the North America business inside of Amazon is profitable even so it is not true that that if you all the profits come from a Tab S but certainly the Lion's Share do and then International is still losing business money but it it kind of shrink the Lost 30% to 642 million so even an aggregate if you add up the North America and international the retail part of Amazon is still profitable including the marketplace so and that International Peace is on its path probability it's just so honking big is going to take a little while to get. [8:23] North American margins ticked up 60 basis points and that was attributed on the call to getting some really good leverage out of fulfillment center expenses so Amazon 2018 was a. Of time where Amazon you know they only Built a 15 to 20 centers I'm a percentage standpoint that was a pretty low capital expenditure year for them so instead of adding all the capacity they needed to to ship all the packages they utilize more of the film Center squeeze more out of them, so that being said another thing that I always watch is 2% of units that come from third parties this is the the the metric. Give around third-party versus turtle useful that was 52% which is a tick down slightly from 53% I wear it wasn't Q2 and Q3 reading the tea leaves that was probably driven by as a swing in the fourth quarter you know the the 1p kind of bumped up a little bit I believe because of all the private label that we Racine going on I think there's over a hundred fifty private label Brands and then what you call owned Brands so things like echoes in the whole X family, I think that pushes up that first party unit side during the holiday. I'm talking about 1% you're so not a lateral move. [9:51] One area of a little bit of concerned that for Wall Street is they look at this total unit gross and that decelerate a tad even at 14% that's down from last quarters 15% so yo a lot people asking how can unit growth be 14% but then they totally grew 17% so what you have is unit growth in ASP mix coming out a little bit higher to multiply together to give you like the total, so when Amazon on a quarterly basis doesn't give you the pieces you need to unpack the DMV astrix and I'll come back to that so what they do is in their annual report which will come out and I think they have another 30 to 45 days to put in your Port out then they will provide the mechanism for 410A backing into the DMV so. But astrix is I go to a model I've used over the years that that is relatively close so so what that model tells me is now. I'll say this is not an official number this is just kind of Scott napkin calculation to, I just give you an idea of the scale but we don't have to wait for the annual report and if you take Amazon's overall Revenue this quarter of 72 billion. AWS with 7.4 and you take that out and then if you also take out the other AD business you're left with 61 billion dollars of kind of retail Revenue. [11:18] So I use that to back into a 1 p.m. to 3 p mix and what I get is 52 billion and 1 p and then you're left with eight or nine billion dollars in revenue from creepy Amazon's take rate is about 10% so you have to multiply that by 10 so you end up with first party DMV of 52 billion third party DMV of 95 billion for a total of about 150 billion in the fourth quarter, global stamp again this is an approximation and we'll have a lot more clarity when they're in the report comes out more working into one of our new shows 6 interesting is if you take sat and soaked it with those of you that have her to say this before you know Amazon's easily twice as large as you think it is to take my calculations from q1 to Q4 I get an annual number of Total Gym v-force partying third-party F450 Glen Jason is you know Walmart is kind of it a 500 billion your Revenue rates we we talk a lot about how I think you agree with me but that's that's the better comp is Amazon's total gmbh versus Walmart sales and so so Walmart is still bigger than Amazon but I do think the lines are going to cross in 2019 I'm so that's going to be the first time somewhere in 2019 probably you wanted you to. [12:44] Yeah we'll be able to say that GMB to GMB Apples to Apples Amazon is bigger than Walmart that's going to be interesting to keep an eye on. [12:54] Last little bit on the marketplace side is Amazon it's kind of funny that press releases now are like 16 Pages cuz they usually put like a little. Of some highlights through the year and they have so many highlights now it's like 12 pages of highlights are they really highlights. I'm the only one that picked out of there that I hadn't seen release somewhere else I thought was hers would find interesting is the announced that 200,000 sellers on the third-party platform are now generating over $100,000 a year in GMT so I pre nursing small business platform there where you know if that's an international number but I would imagine it's split price 60% us 40% International and then correlated with that I've been seeing a lot of. Amazon's running a TV ad campaign and it shows a train out of an a bunch of Amazon Fulfillment boxes with third-party seller stuff on it so they're really kind of, camping up the third party aspected left. Jason: [13:55] Yeah it's always chuckle to read those highlights because you'll get like one highlight will be like. We added a PGA event to Amazon Prime video and then the next highlight will be and we sold a hundred million Alexa devices or so you don't seem seam super ration. Scot: [14:17] Can we handle the trillion workloads on the AWS cloud. Jason: [14:21] Exactly. [14:23] Yeah and the the Walmart Amazon is definitely becoming a horse race is pretty interesting and not just a reminder. A ton of Walmart's revenue is grocery even with the Whole Foods acquisition very little of Amazon's revenue is grocery inside. Amazon 30 crushing Walmart on General Merchandise Walmart's crushing Amazon grocery. It certainly is the case that Amazon's probably growing grocery a lot faster than Walmart's growing general merchandise so if that doesn't doesn't bode well for for Walmart in the. In the short term is those lines start to converge and then of course Amazon has all these other fabulous business so you know we mentioned, the AWS gets a lot of the the buzz that's that's not entirely unfair cuz that you know that they continue to be going gangbusters that you're getting there the. The clear market leader they have a huge weed over there their primary competitors Google and Microsoft. Until you do when you're that big and have that much market share it's really hard to grow fast but AWS still grew 45% for the quarter so that was. 7.4 billion in revenue and you know much more profitable business so that that's been off 2.2 billion in operating income which is up 61% year-over-year so. That is not a bad side hustle to have if your if your Amazon. [15:52] And then of course they they have this other increasingly big category that they still call other the big chunk of other is this advertising Revenue. Hopefully at some point in the not-too-distant future. This gets spun out as a separate number but other came in at 3.4 billion which is up almost 100% 95% from last year and so you know. If you think of that as. The primarily that ad business is actually the growth rate is starting to decelerate so lightly as they do start to get a critical mass but it's still a huge. Chunk of gross if you add up that the. Portion of other for the last four quarters that are likely add sales it's it seems pretty clear that it's over 10 billion and add sales and. [16:47] You know it is interesting it's like obviously becoming a much more important business for Amazon I think it was an analyst that counted how many times they mention the ad business on this call versus last year's call and last year it was like 12 mentions this year was 25 mentioned so it's getting more mindshare. And you know we're seeing all these wild projections of how fast I could grow so I think it was a new one out from pivotal research that said that by 2023. Their ad business could be a 38 billion dollar business and even more so than eight of us. Add business is hugely profitable and so you know if if they do grow that kind of trajectory is very likely that the ad business is is both bigger and more profitable than the AWS business in the next 5 years. Scot: [17:35] Yats commit arson to see if they can get it to be that size it at that pace it would be bigger than Facebook I believe without a SIM Facebook Stan. Jason: [17:44] Yeah it would be bigger than Facebook is now but yeah. Scot: [17:48] Episodes it's clear it's going to be a three-horse race so so it's going to be Google Facebook Amazon I think dirty bigger than Snapchat. Jason: [17:57] No I think they already are numbered if they hit 10 billion there they're probably number three. Scot: [18:01] Snapchat I think is a Twitter somewhere around there so hard like 6 or something. [18:07] Another part that I we always look at kind of your lie is that was all the past and this is kinda looking forward so Amazon you know the way they do things they don't give annual guidance so they do tell you how it's coming in the next quarter so their practices so looking towards 2019s the first quarter so the first thing they did as they kind of gave an overall warning which said hey 2018 we didn't spend a lot on centers industry, data centers and employees but we are going to ramp that up in 2019. [18:48] Unemployed fact that hit 675,000 people so I think in, the not-too-distant future in the next three or four years Out imagine to get to a million people unless they dramatically changed the the workforce switch to robots or something zipper that perspective last year capex grew 12% iron grew 14% so kind of signaling reading the tea leaves are I kind of got the vibe that is going to be more towards the high teens on those numbers may be excited, 120 kind of get the feeling again this is just kind of reading the body language which is very hard with Amazon to be totally wrong I get the feeling they almost felt constrained by fulfillment capability in the fourth quarter that the maybe maybe they left a little bit on the table cuz they they just couldn't get as much product in and out or something let me just be me while I have to see if any of the Wall Street analyst pick up. [19:42] So so that's kind of you know it'll be interesting I think the stock will be a little kind of muted because. While she keeps it when he comes on goes into a spending days until the groceries up so for fourth-quarter projections Amazon put out a range of 56 to 60 billion that was below the Wall Street consensus estimate of 61 billion that add. I'm at the midpoint that's 13.6% year-over-year growth, and the high point and gets up towards 15% then the guy did towards pretty much what Wall Street was expecting on. And then there a couple other tidbits executed since I'm going to have a couple to you go first. Jason: [20:25] I did want to mention like one specific thing that came up a little bit in the in the lower guidance was was what brought International is getting some traction there was recently a new e-commerce law that was passed in India that's going to be. Potentially very challenging for Amazon and Walmart and so I and I think Amazon called out several times that there's some uncertainty about their their speed there. Speed of growth in India as a result of this this new new regulation there. Scot: [21:03] It is such a size u.s. space companies can't do business in India if you've beautycounter read the headline. Jason: [21:08] Yeah if you like there's there's some ambiguity and how to get interpreted so people are hoping it's not that extreme but there's no version of it that's good news for for Amazon and Walmart who both invested a ton. In that market and you know you know I'm not going to get that clearly has good access as they were hoping to that market so that's interesting but even with that that sort of. You know what kind of muted level of enthusiasm that still puts Amazon's market cap white as of tonight at at like 840 billion and of course you know they did briefly go over a trillion last year but to put things in perspective Walmart who you talked about. Being larger than Amazon in terms of total revenue Walmart's market cap is like 278 billion tonight so so Amazon's market cap is the equivalent of the next seven largest retailers in the USA they're the equivalent of Walmart + Home Depot + Costco Buffalo's plus Walgreens plus TJ Maxx and Target which is pretty mind-boggling of you if you still think about it. Scot: [22:15] It's a girl thing so I Walmart overall I think Walmart's growing low-single digits is that right at all. Jason: [22:22] Yak like four. Scot: [22:23] So is that that's what it is it's you you look at one point time you know the order about the same size as best we can tell right now, Jambi perspective but you know what will she loves his growth and when you have a. 1 / 200 billion dollar business growing in the mid-teens there's not many. Accept apple and an Amazon that if you know to do that. Jason: [22:46] Yeah dumb president is pretty awesome to be then. So a couple other tidbits one thing that's getting a little bit of attention is you know they do not have a line item on the income statement for brick-and-mortar retail which is, mostly Whole Foods and so this what is the first quarter when they now have a complete year of, data from Whole Foods that is the first time that want the Amazon rather has his had sort of the true look at same-store sales comps and the look isn't entirely favorable so it looks like they're brick-and-mortar sales are down 3% from last year. And you know it it first you go huh does that mean Whole Foods is. [23:35] Shrinking which Whole Foods West facing some some possible but you know you also have to remember that that Amazon makes him aggressive price promotions in Whole Foods so the revenue from from some of those price promotions has some. Some impact on sales but the the big item that that Amazon talked about was. That when they do a by online curbside pickup from one of the the 60 Whole Food stores that supports that or they do delivery. In one of the market that supports that that Revenue gets recognized as e-commerce Revenue rather than brick-and-mortar Revenue so for them brick-and-mortar means. You you walk to the store and pick the fruit yourself instead of having a an Amazon pick our picket for you. [24:32] And so they're they're alleging that that that contributed to the the lower sail brick-and-mortar sales some of that sales just shifted from. From brick-and-mortar tab to digital in the in Amazon's version of the story but at the minimum it means. Those stores aren't like wildly growing and it it also means that the fleet of other brick-and-mortar stores that Walmart has put out there the. The increasing number of bookstores in nine go stores those still aren't having a material impact on revenue and. [25:07] So that was interesting. I did also you know it always comes up one of the big line items and cost in Amazon has every year and it always goes up by a big number is shipping so shipping cost went up 23% for the quarter. I'm as you pointed out earlier they shipped 14% more units so. [25:28] That accounts for you know a big chunk of that growth but also means their cost per unit had to creep up. And it's it's always interesting to me a UPS had their earnings call today as well they actually had a good. Good earnings call but but the. The headline to me was that the CEO of ups for the first time and knowledge that yes Amazon's a big customer but they also are a competitor and we track them as such and that's a. Basically a 180 from previous statements from UPS the day they really didn't think Amazon would be a competitor there's and that they purely saw them is. A customer and I always like to talk about the fact that UPS isn't growing fast enough, they're not growing a shipping capacity fast enough to accommodate all the growth Amazon getting much worse want to get so it's almost imperative for Amazon to have some of their own shipping capacity and really highlighting that I sort of backed into do UPS as package number for 2018 and it looks like UPS shipped in in North America UPS shipped 1.5% less packages this year than they did last year so I wonder if UPS is ability to deliver, some of their own packages which you know now they estimate that about 12% of their total volume if that's starting to have them internally impact on UPS. Scot: [26:53] When I drive to work I go through a couple interstates and on a daily basis I C 5 + Prime delivery Vans the stasis is crazy. Jason: [27:07] And I'm surprised like I mean aren't you in like autopilot and you're reading a book or something while you got so I'm surprised you can see them. Scot: [27:13] I'm counting I just kind of play Amazon smile bingo. Jason: [27:17] I like it. Scot: [27:22] Cook's one of the other tidbits to the more detailed Wall Street reports will come out in the morning I'll treat anything that's kind of interesting there but the ones I saw they do hot take kind of thing as well I saw her folks kind of. Reappearing in sang Hey we're in a we are really interesting are overweight or whatever they're the recommendation is so it looks like everyone's bumping up their price targets to kind of the $2,500 share range which is it comes true over the next 12 months or so that'll put Amazon squarely back into that trillion-dollar club. [27:58] Summarize I would say Amazon had a great quarter. It was a really nice worth quarter but it is interesting you know over the years having all this for a while Amazon's always been growing accutest 3x clip of e-commerce and now at a 70 70 billion dollar quarter ton of a scale though the rule of large numbers is kind of catching up to them and they're starting to kind of get closer into that mid-teens e-commerce procrit so you know it's munition to see, what does Amazon do to accelerate that do they care a lot of noise around the healthcare business and some other things that the Amazon to get into you than just wrapped up that. When you're when you're clocking along that at over 250 billion dollars, you have to take big swings at at the plates are the kinds of things are going to go through and disrupt are going to be there got to be a hundred billion dollar kind of opportunities for them to really move the needle and get that growth going to be, reversing the see what they do to recover. Jason: [29:03] Yeah I'm looking forward to watching it and podcasting about it and that's going to be a perfect place to leave it because it's happening again we've used up all our allotted time as always if you have any questions or comments about the show you can keep the dialogue going on our Facebook page or you can hit us I just got a ride up on Twitter of course we always appreciate those five star reviews on iTunes and is a reminder that there's a chance to meet us in person if you're interested in attending the etail West show in Sunny Palm Desert this month so as a reminder for listeners we have that special promo code Jason Scott Jason Scott and that'll get you 20% off on your mission it's shaping up to be a really good show and I will put a link for registration in the show notes. Scot: [29:53] Thanks for joining us everyone. Jason: [29:55] Until next time happy commercing.

In today's video I show you the advatages you have over Walmart & Amazon while running your eCommerce dropshipping business!

In today's video I show you the advatages you have over Walmart & Amazon while running your eCommerce dropshipping business!

In this episode, Frank and Andy talk to Kevin Hazzard. Links: Sponsor: Audible.com (http://thedatadrivenbook.com) – Get a free audio book when you sign up for a free trial! Sponsor: Enterprise Data & Analytics (http://entdna.com) Kevin’s blog: Developer Journey (http://devjourney.com) Notable Quotes: Frank has a treadmill desk. ([2:35]) “It’s all about collecting the data.” Health is secondary. ([3:25]) On Python… ([5:00]) We love our R listeners! ([6:30]) Never count JavaScript out. ([8:20]) Book reference: Our Magnificent Bastard Tongue (https://www.audible.com/pd/History/Our-Magnificent-Bastard-Tongue-Audiobook/B002V1OF16?source_code=PDTGBPD060314004R) ([8:50]) Book reference: “grok” from Stranger in a Strange Land (https://www.audible.com/pd/Sci-Fi-Fantasy/Stranger-in-a-Strange-Land-Audiobook/B002V8MUYI?source_code=PDTGBPD060314004R) ([10:45]) How would databases be different if we’d started with unlimited memory? ([12:00]) How to use data to drive web traffic. ([17:45]) Generic Activity Tracker architecture ([18:30]) Self-subscribing and auto-expiring microservices ([20:30]) Movie reference: Dune (http://www.imdb.com/title/tt0087182) ([21:47]) The Walmart-Amazon wars ([22:00]) “Data hunted me down and almost killed me!” ([24:25]) Category theory ([25:30]) Functional, then categorical, then both. ([26:50]) “Sharpening chansaws.” ([28:05]) Redis Cache (https://redis.io/) ([30:15]) “I’d love to not have a screen.” ([32:30]) On serving our community ([33:00]) Book recommendation: The Alchemist (https://www.audible.com/pd/Fiction/The-Alchemist-Audiobook/B002V0Q4LG?source_code=PDTGBPD060314004R) ([33:40]) “If you’re a technologist, we sorely need you to serve.” ([35:40]) Richmond.Net (https://www.meetup.com/Richmond-NET-User-Group/) ([36:45]) @KevinHazzard (https://twitter.com/KevinHazzard)

Santosh shares his perspective on: the Uber firings (including the infamous Levandowski), the future of meal delivery, the failure of shipping companies and the Walmart/Amazon saga.

EP083 - Andrea Leigh, selling on and negotiating with Amazon   Andrea Leigh is the owner at Andrea K. Leigh Consulting, which helps clients sell on and negotiate with Amazon.  Andrea enjoyed a 10 year career at Amazon where she served in a number of Buying and Category Leadership roles.  Andrea is a recognized expert on Amazon, who has written a number of helpful articles about Amazon on linkedin: Amazon's New End Game is Likely Third Party Sellers. What Retail Brands Should Do About it Why Your Brand Should Sell Hybrid (1P + 2P + 3P) on Amazon - Demystifying the Hybrid Selling Model Hype Why Your Brand Should Care About Amazon’s Item-Level Economics (i.e, CRaP) We spoke with Andrea about her background and experiences at Amazon, the digital grocery market and Amazon's efforts in the segment, and the best practices and common pitfalls in working with Amazon. Andrea will be one of the speakers at "Amazon & Me" an all day workshop on Tuesday June 6th at IRCE, hosted by Scot Wingo. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 83 of the Jason & Scot show was recorded on Thursday May 11, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. New beta feature - Amazon Automated Transcription of the show: Transcript Jason: [0:25] Welcome to the Jason and Scott show this is episode 82 being recorded on Wednesday May 10th 2017 I am your host Jason retailgeek Goldberg and as usual I know Scot Wingo. Scot & Andrea: [0:39] Hey Jason and welcome Jason Scott show lister's let me first apologize it is peak, pollen season here in sunny Raleigh North Carolina and my allergies is amitab attacked me and I have a sore throat so I apologize for the the lowness of my voice however I will be doing some Darth Vader quotes later so it will come in handy, Jason before we dive in it's been about a week and a half before we chatted any road trips you want a report on. Jason: [1:08] I do have a couple of days or so very sorry to hear you're feeling under the weather it's sort of Harkens me back to our famous shop talk shows where I didn't have much of a voice. [1:19] And our live listeners are totally on it that I've got a bunch of my text messages since I just did the intro in this is actually episode 83 so I want to apologize. For the falls. Boss intro a minute ago but thank you to all those folks that are listening in the show Live this week I was I got to do a trade show in town in Chicago in my hometown which is a rare treat for me. Mwb research does a show every year for the B2B in this week I'll be to be online so I. I just got to go do a presentation there yesterday and talk to some folks about B2B e-commerce which is her that interesting contrast to the the retail stuff that we talked about. Scot & Andrea: [2:02] Yeah did you get a lot of questions about Amazon business that's whatever you ask me. Jason: [2:06] Not as many as I would hope I would take it as a better sign of people were a little more concerned in that space about Amazon business, perhaps a parallel the sum of things we'll talk about today. There's some really Advanced B2B e-commerce companies but the general level is pretty digitally immature and so, you know you tend to be talking to people in that industry that you were talking to retailers about maybe four or five years ago, and I have a theory that that a lot of the cpg space are also somewhat digitally immature and a rapidly trying to catch up and so we we we make it to hit upon that in today's episode. Scot & Andrea: [2:45] Coolest part of your talk to call the audience to Julie immature. Jason: [2:48] The love I do talk about the digital maturity curve and I let them judge for themselves where where they're on but my talk. Is ironic cuz I I was mainly talking. To stakeholders they were really interested in watching B2B initiatives inside e-commerce initiatives inside their company about how to get c-suite buyin and since I've been kicked out of some easy sweets I thought maybe that was. And ironic choice for me. Scot & Andrea: [3:16] Old Town ironic if your c-suite the immature. Jason: [3:19] Exactly I've been in a lot of sweets just for a brief period of time. Scot & Andrea: [3:22] You're mature getting kicked out of six weeks. Jason: [3:25] Exactly how I'm high on the kick after blow on the maturity curve. [3:31] Just got one of my favorite thing, the show is you know from time to time we get some nice listeners that right in and say nice things about the show and had told her to reorder top and something and I always enjoy that, but I thought you liked this week I may have gotten my favorite piece of fan mail. Scot & Andrea: [3:49] Go to zip front and what they say. Jason: [3:51] Yeah so it is from a listener and Marie who runs the e-commerce site called dog quality.com and she's a regular listener and. Had a recent occasion to go to our website where the show notes are and. There there's an about me tab there with a picture of me and my dog MacGyver and so Emery who obviously is in the dog industry so I'm a guy her and wrote MacGyver a piece of fan mail. Scot & Andrea: [4:17] What are you going to read it first. Jason: [4:19] Well I won't read the whole letter as she's right kind of currently Doug quality focuses on. Elder dog quality of life in and products that the older dog specifically need and she was nice enough to say that in the Guyver looked like a spring chicken and probably didn't need any of her products, but she is she certainly offered hook MacGyver up should should the need ever arise and I was laughing because she doesn't know this but the MacGyver is a frequent guest on the show MacGyver is Jenner sitting on my lap for the show and so he was, very pleased to find out that he finally got some of the recognition that he he well deserved. Scot & Andrea: [4:56] GoFundMe you wear at shoptalk it sounded like he was he was doing your part. Jason: [5:00] Actually he is a man of few words but he's much more insightful than I am and I don't know this but I think you have a couple dogs that have at least made a cameo appearance on the show as well don't you. Scot & Andrea: [5:13] Yes sometimes in my podcast recording studio here which is also my home office ad my 10 year old Border Collie kit sits on the floor and that we have A1 year old, Cavalier named Lulu and she usually sits on my lap but tonight they are elsewhere hanging out with the kids. Jason: [5:31] Nice. Scot & Andrea: [5:33] We'll just before the podcast goes to the dogs we have an exciting guest for listeners tonight. As you listeners are well aware I'm a little bit obsessed with all things Amazon and every time I talk to tonight's guest I learned a ton about that what makes Amazon tick, and really spent a decade and Amazon from 05 to 15 and now runs a consulting firm called Andrea Kaley consulting or she helps Brands and sellers with their Amazon strategies as well as other e-commerce growth in it, I'm hosting a workshop that internet retailer Conference & exhibition which is commonly abbreviated IRC. And Angie is one of our speakers talking about Advanced strategies for Brands and wanted to go she ate with Amazon and you're welcome to the show thanks for having me. Cool and so we got Central covered with Jason in Chicago on East in assume you're in Seattle in 7 days. How's the weather is it is it typical Seattle are you guys getting your sunny days. Know where we got a little bit of fun but you know it's still we still have to get to the Fourth of July before summer really starts here cool so um. We really want to jump into it so one background statement before we jump in. Sometimes be a few back for listeners will jump right into Sonny's topics and I neglect to cover some of the basic so tonight when you use phrases like one p3p hybrid, we see one PSP specifically in the Amazon context that usually that someone has a wholesale relationship or a first-party relationship with Amazon third-party usually refers to more of a Marketplace kind of relationship. [7:07] Are the hybrid is a lot water brands now that exploring kind of a dual approach so a wholesale Ana Marketplace approach just wanted to let her listeners kind of have that that little glossary there at the top of the show before we do it. And I'll turn it over to Jason who is dying to kick off. Jason: [7:24] Thanks, let me highlight for a listeners that are not driving weather listening to podcast that the whole one p3p hybrid thing also makes for an excellent drinking game. [7:39] So it's winter before we we get into that and III. [7:43] One p3p question for you where I think there may be some Andrea Scott controversy early I hope there is but before we go there. Maybe we can start with a little bit of background about you and sort of you can walk us through how you got into this industry and what some of your experiences. Scot & Andrea: [8:02] The absolutely so I said you know probably the majority of my career at Amazon that was there for 10 years from 2005 to 2015 and I was on I worked in the retail group for the entire time, I'm in different roles as actually started as one of the founding original buyers for the amazon.com grocery category and you kind of, migrated my way to the company and number of different roles, including divisional manager for the baby category and working on getting the Amazon, baby registry can I prevent in and then good good order with customers as well as a leading category teams for Amazon Fresh, and, Rawhide most recently before I left and for the longest actually for a little over three years was a category leader for a hard-line soft lines. And consumables for Amazon Canada where and we watch consumables and softlines on while I was there I also ran the prime program and Canada and Italy Avon with it with the transportation team, in addition I've worked on the, crab process for Canada help develop that and get that thing running up there if that some of the term that everyone is familiar with that's Amazon's term for can't realize any profit. [9:32] Which is through their way of identifying items that are unprofitable for them. And I left Amazon two years ago to start my own Consulting practice where I work now with Brands a lot of them that I worked with while I was at Amazon, you know to help them achieve their goals on Amazon whatever those might be gross profit you know I saw him planning. Etc and in the category leadership relate Amazon if you're not familiar with that sort of structure at Allegan General Manager and you're responsible for all of, a buyer vendor management planning in the stock management marketing product management sometimes the technology teams as well so that's a little bit about that rule the last years I have been working. And Consulting can I have them working directly with Brands doing some speaking and doing some writing. And a man actually really partner with Melissa Burdick the kind of team up for Consulting practice and so that's, that's kind of what I've what I've been up to. Jason: [10:41] Questions about that you went from being the evil buyer to helping Bray. [10:51] Kind of like going from the federal government to becoming a lobbyist is there a man. Scot & Andrea: [10:54] You know it feels like there should be, the Empire is not but I mean I really feel like for the most part the work that I do is really Amazon's best interest I mean when it's actually one of the reasons I wanted to start my order form I mean in the early days of the Amazon Vendor Manager spent a lot of time with her and I spend time with my brand I'll be in them figure out how to grow how to use the platform head understand it to be successful and kind of coaching them and teaching, and you as Amazon, skilled and crew become more automated and that's my role grew and I took on my two teams I just found that I was sending you know very little time talking with brands, an Amazon in Genoa spending very little time kind of in that teaching capacity, and so you know that was kind of one of the reasons that I wanted to do this, I think would just like a small amount of Education about the Amazon platform, no Brands can see some really amazing success by applying some really basic principles and it's not hard you know it's it's I think it can be pretty straightforward once you understand how Amazon is different from other retailers. Quarter certain types of Brands you properly work with her show cpg seems to be a real house kind of area for you or your little bit all of them. You know I've been all over the map where's and small and end in any number of different categories but I will say that this species tend to have kind of the biggest challenges on Amazon pretty early because they were you know they're they're off and doing a pretty sizable businesses. [12:34] In addition to I'm just having a lot of products that are really difficult for Amazon to ship profitably so I think they kind of think they they have the most challenges, I'm as it relates to Krista voorhis with the with the, a platformer a business model where products are shipped directly to customers often in the single units but I've but I work with all kinds of brands. Across all categories. Jason: [12:59] Nice and you mentioned um baby for a while and if I have the time line right the Quincy acquisition happened right in the middle of your tenure. Scot & Andrea: [13:08] Right in the millimeter exactly and it's funny because I remember when they first got on our radar and we were and we were really thinking about like they're getting some really great friends on the site and how are they doing that and I remember thinking like we should go for this we should do we should go get them, we should call them but I'm and it's it's really interesting but I mean you know you know how all acquisitions go it's pretty it's pretty hush-hush internal lake cinemas that stuff happening. Jason: [13:37] Yeah but so did you literally go from hating them and they were an amethyst to like becoming a partner. Scot & Andrea: [13:45] You know I had moved on to another category by the time we actually started integrated integrating with them but you know I was there I was definitely there for the acquisition piece and you know they were doing. Three steps hi I'm just doing a really nice job pretty Leanne diapers.com, Beano getting new customers and as we all know that time when the consumer becomes a parent is just such a pivotal point in terms of brand loyalty and brand switching is really high at that point and they were really they were seeing a lot of success with some of their marketing tactics, in an option that consumer as well as you know getting a lot of kind of more perceived higher-end baby Brands to to partner with them. Jason: [14:31] Nice and I don't know we've talked about this on the show and I will surely understand if you don't want to share an opinion but you know there's been a little controversy is his Wizards probably do know. Scot & Andrea: [14:42] Fish. Jason: [14:43] They spend down Quincy Quincy this year and there's at least one of our friends in the media Jason Delray that that. So it has this hypothesis that it literally was out of spite for markquart who's who's competing with them Amazon it at Walmart and I'll just pay for the. I personally don't believe I don't know what the real logic was behind spinning a down I can imagine there's a story that we don't know but I have a hard time. [15:14] You know potentially several hundred people are getting laid off space. Out of some competitive spy on the part of of Jeff. Scot & Andrea: [15:23] Yeah I read Jason's article about that. Yeah I read that article that I mean I think that's possible and obviously I don't know I don't work there anymore but I, email Amazon just serve god with a needed out of that relationship, and there wasn't a lot of sense in keeping up separate websites me over the years Amazon had tried to spin out other web sites and it's just really challenging it's really challenging to drive traffic to a new site I mean as hell with the endless launch and then take down they got so mad it is so much traffic through going to their native site so kind of continuing to some, pour it into additional websites just seems really. Really tough and I'm not really sure why that would be a great strategy for them and you know if you think about like they sort of got what they needed that of that Arrangement they were able to you know take out app, who is Fab a fast-growing and competitor that was getting a lot of traction you know this is going back like 10 years ago. And then them from sort of like, becoming you know a real material competitor and then in addition to that you know they were able you know to integrate some of that inventory or those Brands under their own site no maybe some of the brands or harder for them to. Dino to acquire so I still feel like they got what they needed and it's really expensive. Having a Second Sight means possible there was some slight there it is truly when you look at that whole it's Story I mean it's like a soap opera. [16:58] Terms of the level of drama. I mean it's just fascinating but I think Amazon is a company with more Integrity than. You know that one that might you know I have all that and you know I just have a lot of people suffer. Jason: [17:18] No I think the URL consolidation makes a lot of sense and there are just good business reasons for. Amazon ultimately to go there at the one I I guess ironic thing is they thought they were making an acquisition to take out a competitor and all that money that used in the acquisition ultimately was used to create a new competitor so I guess. Scot & Andrea: [17:37] Flatbush feel like soap opera or irony I'm not really sure that's why I need that's the real twist in it. Jason: [17:46] The irony of me is that I use the word irony wrong all the time. [17:52] So changing topics you mention the crap program in Canada and we we talked about a crap a little bit on one of the other shows. But maybe you're in a good position to confirm or deny. The rumor is that that was started as an internal term that was not intended to be. Scot & Andrea: [18:13] Yeah. Exactly what I read in one of my articles he was not intended to be public-facing it all it was a term that was developed by the finance team like I'm very clearly recall this and I don't know I can't imagine they share this room just funny, and you know I remember seeing in the fruit one of the first meetings where the finance team brought us this program and the program itself makes sense you look at stuff is unprofitable and figure out how to get it more profitable, I put the acronym Chris is really terrible and I member we all kind of looked at each other like this or go it's like really and you know I don't think it was ever meant to be other two vendors but now it's out there and now it's like an industry term. Jason: [19:01] It's it's really awkward cuz they a category that's particularly vulnerable to crap is of course toilet paper in so when you're, to a cpg manufacturer that's talking about their total, trapped out it's really on the potty humor goes goes downhill really fast. Scot & Andrea: [19:19] Yeah and I mean I don't think that I don't think the procedure of that was lost on them right I mean diapers and toilet paper or two of the kind of like really on really difficult items to ship, take us to Harris profitably and so I'm pretty sure that was so, Davidson strategy around the name but the funny part is like by the time I left we were just tossing it around in meetings and like it was the term has lost all of its like conversations, and I think it's funny now and I talked with Brands and I and I talked about crab and, really quiet like Amazon came up with it hasn't explained it so disgusting. Jason: [20:02] So the shocking part to me is not that any of that happened the shocking part to me is when you move to Canada that you didn't find a nicer friendlier term for Canada because it's Canada just say is nicer. Scot & Andrea: [20:10] You know that's a really good point like at that point it didn't even occur to me that when we started the program in Canada we could have called it something else but you know it's too late now. Jason: [20:25] So one one last topic before I let Scot get a word in edgewise, at the beginning the show you talked about or Scott introduced the concept of one p and 3p and we talked a lot about 1p and 3p. And when a 3p seller is using FBA as their distribution strategy. Scot and the show generally talked about them being a 3p seller that uses NFPA and I've noticed in some of your writing that you call. FBA sellers to pee so I'm just curious if you and Scott and have our are aligned on that vernacular or of or. Scot & Andrea: [21:05] I mean I think I think I think it's 3 PS1 of encompassing both Merchant sold as well as, social Diana son so you know where Amazon a store in the inventory shipping on your behalf they are still there that's to pay the sizzle by Amazon program, mn3 can include that but I usually it's referring to Merchants that ship out of their own warehouses. Jason: [21:29] Got it so what do you call a vendor for field FBA. Scot & Andrea: [21:34] I would call that she pee. Jason: [21:36] Gotta and Scott are you are you okay with that. Scot & Andrea: [21:40] I try to keep it simpler so I think that would maybe confuse people, chicken official Amazon me cancers that just no actually never heard these turns until I left. And they're sort of what a lot of my clients used to describe the different business models and with some of the folks in this kind of like ancillary Amazon industry send you so that's it those are the ones I've adopted but you know there's a really simple version is one piece retail, is Amazon buying product from Brands and reselling it and then 3p is where, the brand or the other retailers uses Amazon's platformer services. Who is one thing I wanted to jump into before we get to nerdy on e-commerce side is is on your bio you are part of the Amazon or raise our program of study that a lot as a internet I'm kind of obsessed with Amazon's culture in and how they, such a large company she needs Innovative and doesn't seem to have a lot of bureaucracy and it seems like the bar razor program is kind of, last couple years decided as a really kind of key contributor that four letters that aren't following that is close to as I am maybe give us a quick background a bar razor and, tell us about your experience being in that program. Yeah absolutely I'm in if you really interested in Amazon's culture and how they say Innovative actually you love my next article I got one coming out another week that's just the really just phones and on that specific topic. [23:13] I would love that actually if I could really use some other program, and I think this is some Polish so I don't think there's anything like confidential here but it's essentially her Amazon where there's a set of interviewers that are meant to, teach other interviewers how to interview so this is like so the more experienced said of interviewers go through specific training to teach others had a interview and then you know you need to have. I need to have someone in this from this program at least you did when I was there on every interview Loop scissors or busy, and you know that the idea is not that that's like the tough interview or whatever I think that's been written before actually not true it's it's the person that facilitates the conversation and really drive out all of the insights from the interview from all of the people who interviewed the candidate, and really make sure that you're having a cohesive discussion and that you're applying kind of them. Does cats a consistent set of principles to hiring decisions across the company and so it's not your consistency, and for maintaining the culture not true, being like a really particularly tough interviewer although probably some of them are really tough interviewers so I was in that program most of my time there I mean cuz I was, I know I started there you know kind of it before they started some of their real significant growth. [24:50] And I got into it early and I think by the time I left I have done almost a thousand interviews and you know, mayilada hires connect during that time. Cool so you're in the interview and then you also delete a post interview kind of debrief is that I would have her. Exactly exactly any ideas just really for consistency and for us I think the same is true in any organization where you've got some time so it's on interview Loops it University experience or. [25:23] I'm in after struggling a little more to apply some of the principles, you know the leadership principles are still learning the leadership principles and so is their kind of someone in the room that's got some experience with that and can help guide the conversation. Clannad articles I've read say it, cuz of this book number one usually by razor is in a different apartment and so you would be the Barbies are for like engineering or something and some other person would bar raise for fire, a person like that I mean it's like I couldn't I couldn't facilitate a conversation about someone who's going to, be on my team you know you want certain external perspective but I think that's just a general in your dream practice Amazon anyway regardless of whether it's a bar raise or not it's just a lot of perspectives on a Candida think the weirdest interview I've ever participated in was for it was, like a mad scientist like an economist, I remember prepping for That interview and just thinking like what am I going to ask him if I did try to get this person some Economist questions I would be hard-pressed to judge the quality of the answer and I remember though it's sitting in the defense I didn't know anything about the contents of this person's work but it was room market like the process of, determining if they work a candidate was like, damn I mean was really it really didn't change so do you have a go to question like why are manhole covers round how do you do the mountains. [27:01] You know I think one of my favorite ones someone who asked I heard someone else asked in an interview as part of our thing is like you to train people you Shadow and you, we go along and someone it's something that like your job is to lunch the houseplants categor live houseplants category on Amazon like what we did see how would you approach this, is this at lunch or something and I remember just thinking like, that's a tough one it's just kind of shocking anyway. Jason: [27:30] I think that's where you go to selling seeds. Scot & Andrea: [27:33] Exactly exactly. Jason: [27:37] A in it it occurs to me that like in addition that Consulting with brands on how to do a Amazon you could also do interview Consulting for a candidates have you helped anyone interview since you up. Scot & Andrea: [27:49] I'm in a little bit here and there I can do some projects on it and I had a Consulting project recently where there was a component of it where they were looking for some some guidance in their organizational structure, and had it had a sort of resource this business and what skill sets and things like that are critical to a little bit but you know the core of it has been, if people don't want people just tend to want to talk to me about her half and one piece EP 3 p and headed to go see it with Amazon Amino seem to be a bit, the topics that are the biggest draw. Jason: [28:28] I asked questions I always like to ask XM is zonians I've never work for Amazon but. I have great admiration for the company in the caliber of former employees I've met all the reading I do it frankly comes off as a totally unappealing place to work. [28:50] Talk to ex amazonians that sort of Concur and I talked to ones that wildly disagree and so I guess I'm just curious. Scot & Andrea: [28:57] Most of the ones that don't agree probably still work there no I thought it was an amazing, inspiring place to work I mean I have. I just had a really incredible experience there I feel really fortunate to have worked with the high-quality caliber of people that I was but I interacted with you know I wasn't working with more and more on Clans and other organizations and just realizing how remarkable that was, I want a time I mean I feel like I had some pretty nice career trajectory there that you might not see it, another types of organizations I mean I thought it was an amazing place I think you know when you think about like that, I'm bossy Channel article of it was like, it was right when I was leaving that that article was published about how terrible it is to work at the corporate headquarters and the people cry at their desks and you know that article everything except probably some of that I feel like some of the past employee like the people who'd been fired sort of testimonials sounded off like they didn't sound consistent with the company that I knew, the rest of the day that was like pretty true I mean if I'm really hurt it's really hard hard to make history and you work you working with some of the smartest people, I think around but the article was just really um. And it will be amazing there any Amazon. [30:28] Top 5 Business Schools all those people we have a choice we have to work there and they have lots of options there for a reason and it's because it's super inspiring and you can be Innovative and build your own business, you should hire a nanny is taking a lot of responsibility, I'm here if you have an idea and it's a good one and you can put together a good business case for it it still even though it's a big company now it's still the type of place where you can, you can see that through and so I mean I think it's I think it's an incredible place or I didn't see it it's a it's a. It's like running a marathon you know you can't do it has to look at has to stop at some point I think it's hard to it would be hard to work there your whole life. There's no free snacks. Jason: [31:19] Bananas free banana. Scot & Andrea: [31:20] There's no reason I give you the Sheep pens you know just don't know books are like that you know the $0.50 ones there's no there's no curse reality leadership principles you can use PowerPoint Jason I make a living on power, Point sucks really dense white papers, I think I think I got some of the best writing training. Bear in just being a headache ran the most about and data into like the shortest way if you possible. Jason: [31:58] Yeah so that brings up one of my biggest garage with X amazonians I'm I'm always super excited when I hired one because I'm thinking like I'm going to get these really insightful well-written long-form deliverables. And then I keep getting these crappy power points from them. Scot & Andrea: [32:14] They're just so excited he's her. Jason: [32:15] Exact exact. Scot & Andrea: [32:16] That's just for so many years and now all I can I cancel team does a star play for almost everything I'm one of those people I totally am. Jason: [32:26] Yeah so that was a little bit disappointing for me I have to be honest. You don't want of the categories that I am super interested in at the moment it's been a lot of time and is grocery in and you use us and gray. Experience in the impression Amazon might my premise is in North America. [32:48] Wholesale e-commerce like the battles basically already already been one right like you don't frequent frequent statement in my practices you're not going to Amazon Amazon and so you're looking for Winchester or you know. Little place around the edges but like you nor anyone else is necessary going to just build. 400 million skier general merchandise catalog in and capture majority market share from Amazon but I do believe that grocery is a huge category potentially larger than general merchandise. Did just now is coming into play for for digital Commerce City. [33:30] We deliver that in so I do feel like it's a white space and I think we're seeing sort of Walmart Amazon and you know to a lesser extent the. The pure plays in Kroger and stuff all all battling it out is that it are you following that category at all still in. Scot & Andrea: [33:48] Oh absolutely absolutely both Serta professionally and also personally my husband has a firm idea quickly build, Play click and collect software so I follow it. Religiously and he mentioned the consumables categories are there in Norma semi dwarf, the other general merchandise categories but I think the beauty of them for e-commerce is that they uh they drive frequency in traffic, and you know I think once, once Amazon in one Southern retailers can I caught on to this they realized how important it is to make this work online because you know when you think about it like you only buy coffee maker like every couple of years I need a picture in TV is like those don't those types of products, don't drive frequency and visit people like every week, so you know these categories I mean this forever or the trip drivers and they called them truck drivers. They got people in the store we sell them for their stuff I mean the same model those two Outta mind, you got customers traffic through the consumable categories and then in a while they're there hopefully they buy other things. Jason: [35:04] Yeah until 8 and I was here in Seattle so you get to see a lot of the first iteration of concepts of I assume you've walked by the ghost or if you haven't snuck in with an old age anything in. [35:18] Don't get in trouble on the show don't get in trouble on the show. Scot & Andrea: [35:21] And we also because we can never even rolled out, wake me to tell Gram here for a while where I think that was only in like two or three markets we're in this I think this is the precursor to Prime now where, or they would deliver your stuff and like a bag on your porch with no over boxing or anything, I mean I'm sure it was really expensive to get all the stuff that was pretty cool and you can sign up for like a tote day was like a regular schedule day so we get all kinds of Pilots here which is kind of funny to see experimentation with Amazon so yeah I've been by the ghost or I haven't gone in, and I think it's really I think it's. One of the more remarkable technology that Amazon has Philip Justin just walk out technology. Jason: [36:12] #JY. Scot & Andrea: [36:14] Is she literally just walked out of the store was actually sounds kind of awful if I'm shopping with my kids but I'm sure Amazon for your at the above. Jason: [36:23] As we pointed out early on when they want that concept that they're claiming it's his big new revolutionary thing and myself and one of my peers we're using that technology in high school so. [36:34] Not sure it's quite as impressive if you got a chance to go by the the fresh pickup location yet. Scot & Andrea: [36:43] No I haven't but that's the second lunch of those in Seattle we had another pilot years ago to pick up points so CA, I'm seeing the model and I know where the spot is in fact I was thinking maybe next week I don't think it's up and running yet but I was going to go do a drive by and just check it out to pick up stations in Seattle I mean like it it looks like I'm driving through it looks like a drive-in burger joint with like all the ankle parking, pretty is pretty cool and then another just bring it all out and put it in your in your car but I mean this figuring out pickup, I mean it's super expensive to ship dog food to customers dog food to Prime customer and you're totally upside down economics, and you know in order to be competitive and figure out how to make money in the space you have to figure out how to get people to come to you and sell them a bunch of stuff at once. Jason: [37:41] Yeah for sure and it I do think that's going to be the dominant model for grocery like I think you know it and you use only strings this with. Fresh but like you know most of the Amazon Goods get delivered on a route and you can bundle a bunch of deliveries and I can be really efficient but when you deliver fresh in the person has to be home to receive it because they have to put it in the refrigerator, settling you're not doing routes accepting in a few really high Denso occasions you're doing individual deliveries and that, that's super expensive in for most of the country the economics just don't work and so it seems like saving all that shopping time and having that pick up. I it was my. That's going to be the the mainstream digital grocery experience and I have literally nothing. Thousands of consumer interviews where they just talk about it being life-changing when they start using that that feature from whomever they use it from. Scot & Andrea: [38:35] Witches, which is really funny because like this isn't a new feature like I used to when I was a kid we used to call the grocery store and we tell him what we wanted and we drive by and pick it up there's not a new model, scale is probably a new model I mean I just grew up in a small town but I think what's really interesting is the whole evolution of this thing like I remember going to trade shows and like 2006 going to like that candy and confectionery and. And talking with Brands and saying, sell on Amazon and they were like that's crazy like why would you sell food on Amazon and then there was like they all signed up. NN and now it's like a race It Was a Race for a long time you know who would get there first two and half capture all the market share who can work most strategically with Amazon and other in Walmart and can whomever else and then everyone knows everyone knows grocery had a great day, now it's like it's kale and now he's calories are in a small anymore for these retailers and now they're just like a. I'm probably suck and so how do you figure out how to make it work and that's I mean that's where I think a lot of experimentation comes into play through a lot of these players it was trying models to see what might work, you know in Seattle we have fresh we have Prime now we have pickup points we have a, Amazon go store anything for a different model for the Amazons experimenting with an S with Amazon and then you're seeing really the rise of cook and cut which I totally agree with you I think I can collect is the next, that's the next thing because I'm already fatiguing I mean I've been shopping for my groceries online since you lunch freshman 2007 here and I'm sitting at the pricing you know it's just it's just cheaper like you just it is because the economics are different and they don't have to ship it to me and another driver. [40:21] And I'm sure Amazon's figured out you know how to make all that stuff work, and the reality is it's just worse than even the prime now and even instacart and I were to costco.com and safeway.com you like all the different models and even has to offer higher prices on some of it in store specials online and so I mean as a consumer and fatiguing, of the pricing I'm Slicker she's just as much like and it's tempting to go back to the store and horrible so I see. Jason: [40:53] Scot would be horrified if you did that. Scot & Andrea: [40:55] You're so right for the next model, and I believe it's click and collect and I believe in you profitable and I believe whatever groceries get on board with this the fastest are the ones that are going to, you know they really going to kill all the share. Jason: [41:11] Yeah I think that Title Wave is is coming it's going to be fun to watch you're certainly right it's not a new model there used to be this thing in the world called the milkman. Scot & Andrea: [41:20] Totally we actually the mailbox I mean we know when delivered anything to it but it still existed in her house. Jason: [41:27] Yeah absolutely so at the end of the day do you think there's a chance that someone other than Amazon wins that space so I could you foresee a Walmart or a Kroger someone else. Scot & Andrea: [41:40] Will depend on how fast we can both I mean that's really what it comes down to it's not a complicated model you ordered online you know you pick it out your stores and you know you let customers come pick it up we've got it here at Fred Meyer local in Seattle, I'm so it's not I don't think it's a challenging model that I think a lot of these larger groceries or kind of, I don't want to say freaking out but their head of flummoxed by the concept of like setting up a retailer website what does that mean how do you up so customers how you do it right how do you let Brandon getting on it because you're basically recreating like an Amazon, .com grocery store online and let you know that feels really overwhelming, and so I don't think they're moving real fast and I think it's just going to be like humuhumu fast but I do think it will be hard to compete with Amazon's Automation and personalization as it relates to marketing. They're just they're just so good at it and so far you don't haven't seen any other retailers that have even touched it and that's either really where you get like that, if you're able to drive customers to larger basket sizes online and help them discover products and be productive about like when they're about to run out of things and that kind of thing. It's funny I said the big fan of this show Silicon Valley and that this is not a spoiler but in last week's episode they, the two the characters went to the grocery store and they were the only non tasker's in the grocery store there's like 80 people in the grocery store. Jason: [43:11] That is a great point like I the one you're at your hair percent right about the price fatigue the one loophole is it can be really cheap to deliver groceries to your home when you get a venture capitalist to pay the delivery fee. Scot & Andrea: [43:22] For Google. Jason: [43:25] I feel like at the moment there's this the short window of opportunity I encourage everyone to use all that good Andreessen Horowitz money to deliver their groceries. Scot & Andrea: [43:37] I'm just change topics little bit so then your Consulting gig you can spend a lot of time with Brands you talked about the things they want to talk about which is crap and pricing going to go see a Ting one piece of p3p. What are some of the pitfalls you see them falling into an ear do they they come to you and they say oh my gosh I've got, does problem with her your what are some of the pitfalls that you wish things would have oil for they come to. What are the three things like people they were staying for a bit but a consistent being that I'm seeing is that a lot of them in the CPC space are only thinking like one or two years ahead and it's kind of a reactive model, a reaction way of thinking to Amazon's kind of, anyways have a crap program but I think they're getting a little stricter about it and kind of the last one to two years and so a lot of his friends are going items crapped out, they're trying to keep up with like how to, how to leverage Amazon's new marketing platforms and they're just really focused on the here and now and not I don't think thinking too much about where's the where's this thing go into yours me Amazon's never going to make money shipping dog food and cat litter across the United States alike what is the future of this look like and I don't think a lot of them are spending. Enough time thinking about that because this is when you want to plant your seeds for that so you know if it's the next big model is me nice I might. My opinion is on Amazon they're really going to figure out the pantry program I mean the way to economically ship products to customers. You know that that is secreted that is. [45:07] Freshly unprofitable in a direct-to-customer at least should be model is to put in a box of the whole bunch of other stuff so it perfectly fits and charge the customer like a nominal fee that they're not going to really. And I worry too much about and then ship them a whole bunch of stuff at once and that's basically what the pantry program is and that program seems to be doing pretty well for them. Iskra. Really fast cording to some of the brands that I work with that are participating in it so I mean I think you thinking about like where the future is and Pantry still kinda challenging it's hard to hear item set up an assault like an automated thing yet, and so in thinking about like where where is the next gen of this thing going, because I mean in the writing on the wall is it like Amazon is not going to keep seeing all these products to lose money in this in the consumable space or they're just going to get really refined assortment. And so programs like Pantry Paramus Lake you know Prime now or the pickup points or whatever those are the Amazon ones but then like what we're talking about click and collect like. I think that you know expanding their, nearest Thinking Outside those kind of the current challenges you're having with your Amazon retail businesses is critical and the brands that are doing that are the ones they're going to be set up for Success because they planted seeds and cut it started that smell, this is nursing one side so let's step outside consumables and take out a category that's like maybe more mature like up. [46:39] Electronics repair or something the one that I keep hearing is when the Randall say when I think 5 or 10 years down the line. Amazon tonight exclusive retailer and that scares me because it's a race to zero so that's why a lot of brands are on the doubt that's that's one of the reasons you did they have map pricing in controlling the 3p Marketplace, do you think that's that you know you're obviously have drunk a little bit of Amazon Kool-Aid over the last 10 years but no. Is that what we're going to be facing his is this kind of you know it brings have a logical argument to not be on Amazon because they're kind of feeding their own destruction. But I don't think I mean it would be difficult to not be on the phone because of the opportunity that presents to Branzino just from League of Revenue prospective, and sometimes from profit perspective too but I think it's I don't think it's a wise choice, anti depends on a lot of factors but it's not a wise choice to like think of Amazon is your exclusive e-commerce player me the brands that I see that have healthier businesses. With Amazon are ones that sell to multiple e-commerce players and are investing in other ones not investing like investors but you know investing time and energy into getting their business up and running and marketing and things like that on some of the other players and so that's where, I think that some of your business model is feeling more Diversified but if you thinking that you're going to be exclusive on Amazon I mean they change the game there every 6 months, and you know it only takes kind of like one change that's in congress with your business model to be out. [48:17] And here maybe that's private label or meet you maybe they want your private label of your product or maybe they either come to you with terms like negotiation terms that are unacceptable to you or that you can't you can't actually if you can accommodate, can I still run a business and if they're your only Taylor you're kind of in a really tough spot, yeah I don't think they're setting up Amazon to be exclusive I think they see Amazon becoming a de-facto exclusive because when they look at the online players, Amazon so much bigger than everyone else to. That it's hard to build that diversity that you're talking about that that's not what they worry about that kind of say my brain is priced wrong is right now so maybe there is a strategy right now. I don't help Amazon be the the 800-pound gorilla well and I think that's where it's important, that's what's important to look on Amazon at some of your third party Partners I need your address with Amazon you've presumably all are presumably also selling to other people that are reselling on Amazon it is important to look at their ass and selling across multiple platforms, Samsung, and so you know they're giving you any not might be still small but they're giving you some distribution also they're also giving you an alternative if you don't want to sell directly to Amazon anymore but you still and have a presence there and have a good brand experience and help you have sales, Anthem anything that's kind of like a another diversification strategy you look so, so is private label it was kind of jump into that a little bit what are you tell Brands when they say hey I'm really concerned that you know Amazon just opened up a private label in my category. [49:50] How do you explain that I mean I think they should be concerned but it's not. Eminem retailer tender copying top selling products it's not too similar differences you know how they're able to manipulate the digital shelf to be able to savor products. Over others, and you know we don't have any like confirmation that they're doing that but it sure seems like they are when you look at the site and I know you're searching for backpacks and you know the one that looks just like the other one, private label comes up before it in the search results really totally it's something really scared about for sure but if you're also kind of going back to the concept of diversification if you've been, yeah totally. If your business is so driven by one or two skews you know you're a right candidate for it for Amazon taking on serve a private label. Copy had approached and so you know figure out how to grow other sections of your business so that you're not completely dependent on laptops Q, because Amazon Michael private label it I think it's probably a good idea and it you know I've seen them give like favoring some of the marketing and and obviously all the marketing is free for them so there, those are going to be really high origin ID on this but they look like they're just going after pretty much every category now which means I mean that makes sense for them to do. Jason: [51:26] I think you may have inadvertently given this the secret sauce away earlier I just get into the live plants category. Scot & Andrea: [51:33] Really difficult for Amazon to copy must be because they kept asking it as an interview question and they never launched it so there you go. Jason: [51:41] Exactly which is odd because I feel like that's one of the first categories than invented cologne. Scot & Andrea: [51:46] Actually I think that I actually might be irony I'm not sure. Jason: [51:52] Yes Neil thank you for that. [51:57] So I know you're going to be at IRC in a couple weeks and I understand it right that topic is tips for negotiating with Amazon can you totally ruin the irce panel. Giving our listener some of the high-level pitfalls and tips. Scot & Andrea: [52:14] Yeah yeah. Blue am so I mean the presentations really just going to talk about it I think it's another one of those areas where a little bit of Education will really help Brands be successful in their negotiations and the biggest. And the bastard of a feeling or pitfalls that I saw when I was out in the sun because she with friends is just friends not preparing for the negotiation not coming with with data me with questions you know not being prepared, I'm not really thinking through, the Amazons perspective and being kind of blindsided by some of the ass and granite Amazon desert huge so it makes sense to be helpless by the numbers, and so I will talk a little bit about that in the presentation will talk about how to prepare, you know what information to request from Amazon if you have an opportunity to do so I mean I think, an important thing is he knows the lot of times, especially some of the mid-tier the smaller hands are not actually negotiate with a live person and so how do you navigate that right like you probably negotiate with a robot doesn't look like a robot in the email comes to you but looks like a. Can a person that it's you know it's definitely an automated it's going automated process so we'll talk about how to. How to prepare am had to actually execute and then you know what kind of go through some of the typical ass from Amazon and and talk about like when he's made me sense for you like. [53:47] Who who who doesn't make sense for it to think about like the cross. Program or when would it make sense for you to invest in some of the, the larger marketing programs or or Crap allow answer you know we'll kind of talk a little bit about that. One of the things you introduce me to his this house get this wrong but like driving the car really fast with your. Foot on the gas your hands off the wheel tell tell us more about that Provisions growing quickly and scaling and it's really critical more and more automated. And so you know I'm seeing with my clients and also one of the forums like the Lincoln Group and things like that that a lot of brands are just really at the end. At the receiving end of more automation than ever before and they're hearing from their buyers you know how critical it is that they continue automated and you know not Place manual. Borders and let the system do its thing can have their hands off the wheel that's the hands off the wheel concept so you know and that's definitely you always been kind of a push it Amazon but I feel like it's getting, my friends are seeing more of it and I'm in recent here. An interest Amazon's interesting automation when you negotiate with the with that machine doesn't sound like Alexa. I mean if you get on the phone you're talking to a real person. Jason: [55:20] For now for now. Scot & Andrea: [55:21] I'm sorry Jason we're going to cut your crap allowance. Jason: [55:26] Here's the tip you're not talking to a real person when it's Sign May Day that's always. Scot & Andrea: [55:31] Chicken area. Jason: [55:34] Come on you guys don't get Amazon Fire jokes. Scot & Andrea: [55:36] No I guess I totally get it. Jason: [55:40] Scot snoody the lack of systems we have to go somewhere for him although annoyingly Scott's car can drive really fast with a hands off the wheel which I'm a little jealous. Scot & Andrea: [55:51] Do you have a self-driving car have a tablet doesn't have that that future though I got I was too early in the doctor its equivalent of having an iPhone 1 right now. Jason: [56:04] You can still drive really fast with your hands off the wheel once. Scot & Andrea: [56:07] Yeah just let me know. Jason: [56:11] Exactly and any big mistakes you see people making in negotiations. Scot & Andrea: [56:18] Yeah I mean I think this one is just giving like a specially for the platform or have experience I have significant growth and so it's like one of the first time actually talking to someone like a live person they just give too much away in the first year, that you know they don't hold back enough funding for themselves, Cindy has Amazon ever use an annual negotiation process that you every year and they're going to want more and you know you don't want to give it all away, in the in there for a couple years of Amazon you've got a kind of pre the reserves at or or just kind of the other it's just kind of, signing up for the most you can possibly do for that year from a from a Amazon funding perspective and that doesn't give you any kind of slush fund for the stuff they're going to come to you with. Fourth root beer like participation in certain marketing programs that you know they didn't know about the weekend because you know they're. A plan a little bit more in a three to six months in advance or are you know price-matching error or some chargeback store. I don't want to be in a position all year we're all of those little things are extraordinary painful cuz you already gave them like the most you could give them that you're so I always recommend a can of creating a reserved sign for yourself, you know don't like some leftover money is there be no room in your budget to pay for some of the things throughout the year. Jason: [57:43] That Prime days only two months away don't don't touch. Scot & Andrea: [57:49] So I never been a Brandon or works for me but I meant it would be really weird because there's probably this old school believing believe that you reformulation ships and I know I've been a bit more couple times and. You just see the brand raps just kind of going through there and you know it's almost like the airports Gear Drive for them there's a whole infrastructure and there's this whole, pilgrimage to Walmart meet that guy try to build a relationship drugs drinks the Dan Draper Martini lunch and all that stuff and then you probably do all that then you try to. If I go try to beats when Amazon that I won't meet with you unless you're like. Super Dee duper Top Gear brand so then now you're kind of talking to this AI machine and these brands that kind of holiday how they feel. Yeah yeah especially some of the larger more established ones that are really accustomed to working with brick-and-mortar there they believe that they will be able to see crater 6s on Amazon to forming a relationship with their buyers, and I will tell you like the last thing those buyers wanted to do it for him, bladder relationships because it's extremely time-consuming it doesn't help them execute on their initiatives might get them like that anymore Co-op, they can also get that by sending out like a hundred automated emails and so you know I still remember kind of, the concept of like Thursday Amazon buying team they're in their jeans and occasionally flip flops, I'm at the brand comes to visit and they're all wearing their suits and they want to do a line review and like that concept it's just totally lost. [59:30] Play baby and they're not going to make it they're not going to make selection choices they're going to list everything on the side so it doesn't. The best interest to learn a whole lot about the products and which ones are different from one another. So yeah I mean I definitely see a lot of her and still trying to formulation ships but I'm also seeing a lot of emerges getting like Savvy about that, he has already had a couple of turnovers and their Vendor Manager and they're realizing that like actually the best thing they can do is educate them so. About the, Phat Farm and how it works because of no sex that's really understand how the form works that I work with it and keep keep up with the changes to it I think it you know, the Amazon I think just there was a Jeff quote once and he said we're not in the business of selling things were in the business of helping people buy things and they just, Amazon believes they are a platform for selling things they don't believe they're retailer wish I think kind of speaks to you know why they don't think the relationship development super important. That's an important Point Jason spends more time with the offline guys than I do but up but I'm always. Stricken by there's the still believe there's still this belief and I'm a computer engineering guy but there's just believe that there's this Merchant King, Merchant Prince water be called Jason and you know they can predict what people are going to do and they go and they buy that hot thing in the ghetto, the create fashion themselves and that I'm console surprised how much that still exists and I think you know this this Amazon model of. [1:01:02] Why should she choose like put everything up and let the customer he just seems so obvious to me. But it really is so counter to hell all these other companies are built that that. It's the step to get even closer to that existential dilemma than they are right now which is hard to believe but just console amazing to me in the retail world that that no one else really gets that. Universal some elements of that and that's really like in my opinion when I was a fire that was like the most exciting thing about being a buyer what if you find the next big thing, like what is it what if you're the one that brought it on the side and I'm ever going to trade shows in finding like weird and scary products reticulate like the Expos and, Ambien like maybe this is like the new coconut water like we don't know what is going to be so I think there's still some elements of that but I mean definitely a lot less than than traditional retailers, stop and come from a line review I guess. Jason: [1:01:59] Well it has happened again we've used up our allotted hour Andrea thank you very much for us spending time in the educating all of us and especially for educating Scot. Scot & Andrea: [1:02:13] But thank you for having me on the show and it was really great to be here. Yeah right I said at the top of you everytime I talk to you I learned a hundred things I think I have checks at least that many boxes that is good take me awhile to counter but we're in that that neighborhood, it is reminder to listener see if you enjoyed Andrews view on Amazon brand strategy and then and other topics she's one of the speakers at internet retailer conference in exhibitions Amazon and me Workshop, which is right around the corner it'll be June 6th in Chicago, and Andrea is folks want to follow you your writing online you mentioned you got some articles coming out where's the best place that can find is that a Twitter handle or a, that chatter where where do you hang out online I am mostly on LinkedIn so you can find me on LinkedIn and it's Andrea Leigh Leigh. [1:03:05] Possible thanks again really appreciate it. Jason: [1:03:07] Yeah and we'll make sure to get that in the show now so until next time happy commercing.

Lance schools his technical producer on the folly of the lottery, and compares Amazon and WalMart, which is encroaching on Amazon Prime's free delivery market.