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2 episodes with forbes america
2 episodes with forbes america
2 episodes with forbes america
In this episode, host Catherine Gray sits down with Cammie Doder and Sandi Bragar of Aspiriant, a premier wealth management firm. Cammie Doder is the Chief Marketing Officer and a partner at Aspiriant. She is passionate about fostering client connections through thoughtful marketing strategies and empowering clients to make well-informed financial decisions. With an MBA from UCLA and a BS from USC, Cammie combines a strong educational background with years of experience in brand leadership. Her role centers on client advocacy, brand consistency, and connecting with new clients who align with Aspiriant's forward-thinking, fiduciary-focused values. Sandi Bragar, Aspiriant's Chief Client Officer, leads the firm's Planning, Strategy & Research team, which offers an advanced wealth planning platform for personalized client support. With a background in tax consulting at Ernst & Young and numerous industry accolades, Sandi brings decades of expertise to Aspiriant, where she has been a partner since 2002. She is a Certified Financial Planner™ and has been recognized as one of Forbes America's Top Women Advisors. A dedicated mentor in the Financial Planning Association and a respected media contributor, Sandi is committed to helping families navigate complex financial landscapes with clarity and confidence. In this episode, Catherine, Cammie, and Sandi discuss the journey of building meaningful client relationships in wealth management, the importance of trust and transparency, and how Aspiriant supports individuals in achieving financial security. They also share insights on the evolving roles of women in finance and the power of mentorship. Join them for an inspiring conversation on creating impact and fostering a client-centered approach in financial planning. https://aspiriant.com/ www.sheangelinvestors.com Follow Us On Social Facebook @sheangelinvestors Twitter (X) @sheangelsinvest Instagram @sheangelinvestors & @catherinegray_investinher LinkedIn @catherinelgray & @sheangels
CX Goalkeeper - Customer Experience, Business Transformation & Leadership
In this engaging episode of the CX Goalkeeper Podcast, host Gregorio Uglioni discusses the intricacies of customer experience leadership with the insightful Mark Slatin. As a recurring guest, Mark brings a wealth of knowledge from his vast experience in customer experience management, consulting, and academia. This episode is a must-listen for anyone interested in understanding the critical aspects of earning executive buy-in, proving the ROI of CX, and building trust within an organization.About the GuestMark is a CX thought leader, consultant, coach, and faculty member and was recently voted one of the Top 25 CX Leaders Globally (CX Magazine).He created the Trusted Guide Roadmap™ Master Class designed to provide CX leaders with proven frameworks and practical tools to get executive buy-in.Mark serves on the faculty of Michigan State University as a Professor of Practice in the Master of Science in Customer Experience Management (CXM) program. It's the first degreed program in CXM in North America.Prior to founding EmpoweredCX, Mark launched and led an award-winning CX journey at Sandy Spring Bank. During that time, the Bank received numerous awards including The CX Innovation Award, Great Places to Work, Forbes America's Best Bank, and American Banker Best Bank to Work For, The Washington Post Top Workplace, among others.Mark is a Certified Customer Experience Professional (CCXP), recently served on the CXPA Board of Directors.He's also the creator and host of The Delighted Customers Podcast, ranking in Apple Podcast>Management Top 10 in the US.Relevant LinksConnect with him via email - mark@empoweredcx.com or on LinkedIn https://www.linkedin.com/in/markslatin/Podcast: https://www.empoweredcx.com/podcastThe Top 3 Key LearningsBuilding Trust is Crucial: Establishing trust with stakeholders is essential for the success of CX initiatives. This involves being reliable, credible, empathetic, and focusing on the stakeholders' needs rather than your own.Proving the ROI of CX: Demonstrating the financial impact of customer experience is vital. CX leaders must develop skills in financial analysis and communicate the value of their initiatives effectively to secure executive support.Stakeholder Engagement: Understanding the goals and challenges of key stakeholders and aligning CX initiatives to support these goals is critical. Building strong relationships and acting as a guide rather than a hero can drive successful CX transformations.Chapters00:00 Game Start00:40 Guest Introduction: Mark Slatin02:14 Mark's Professional Background03:34 Biggest Challenge for CX Leaders06:10 Evolution of CX as a Discipline10:08 Proving the Value of CX12:36 Building Trust with Stakeholders17:57 Future of CX22:14 How to Connect with Executives24:27 Masterclass Overview25:00 Fast Forward 10 Years26:09 Best Way to Contact Mark26:30 Mark's Golden Nugget27:29 Episode ConclusionWe hope you enjoyed this episode as much as we did. Please share your feedback and don't forget to follow and subscribe to the CX Goalkeeper Podcast on your preferred platform:Apple Podcast: https://apple.co/3qYr4nh Spotify: https://bit.ly/3GhCGXeCXGK
The episode of "Recruiting Trailblazers" features host Marcus Edwardes in conversation with Natalie Sarmiento, founder of Engage Engineer Search, a niche headhunting firm specializing in the forensic engineering industry. Natalie shares her journey from an HR professional to starting her own agency, which was motivated by the recognition of a gap in the market for dedicated and knowledgeable recruiters in forensic engineering.Natalie discusses the challenges she faced in HR, particularly how generalist recruiters often failed to present qualified candidates. This realization drove her to establish a more specialized recruiting firm, which earned her a place on Forbes America's Best Professional Recruiting Firms list in 2023.The conversation covers Natalie's strategies for connecting with top talent in a highly specialized and confidential field, emphasizing the importance of building quality relationships and trust. She talks about her recruitment approach, which includes understanding both the client's needs and the candidate's career aspirations, ensuring that placements are not just transactional but transformative for both parties.Throughout the podcast, Natalie shares insights into the intricacies of forensic engineering, the importance of industry-specific knowledge, and the ethical considerations in recruiting for such a niche market. Marcus and Natalie also reflect on the mutual benefits of developing genuine, long-term relationships with clients and candidates, highlighting the satisfaction that comes from positively impacting people's careers and businesses. Natalie closes with advice for other recruiters, stressing the importance of integrity, professionalism, and genuine relationship-building in achieving success in recruitment.
“THE ULITMATE INVESTMENT” Join me and my guest Mark Murphy, CEO of Northeast Sequoia Private Client Group (northeastprivate.com). Mark is transforming the financial planning and wealth management industry with his innovative and forward-thinking approach. He is ranked #3 in the nation on the 2023 Forbes America's Top Financial Security Professionals List. On this episode we explore the importance of mindset and belief systems when it comes to money, and how investing in oneself and one's business is the ultimate investment. Mark shares insights from his book, The Ultimate Investment: A Roadmap to Grow Your Business and Build Multi-generational Wealth. Learn more about your ad choices. Visit megaphone.fm/adchoices
Is FEAR holding you back? Jamie Kern Lima says our relationship to fear and rejection has everything to do with our self-worth… She is a New York Times bestselling author, guest teacher of the Life You Want class live with Oprah Winfrey, and on the Forbes America's Richest Self-Made Women list. She's also the founder of IT Cosmetics, a company she started in her living room and grew to the largest luxury makeup brand in the country, which she later sold to L'Oréal in a billion-dollar deal. In today's episode, Jamie breaks down how to truly believe you are enough, her secret to pushing forward with the unshakable certainty that your dream is already on its way to you, how to transform your life like she has, and so much more. Click play now, and don't forget to snag a copy of Jamie's brand new book, WORTHY at worthybook.com. Goal Digger Facebook Community: https://www.facebook.com/groups/goaldiggerpodcast/ Goal Digger Instagram: https://www.instagram.com/goaldiggerpodcast/ Goal Digger Show Notes: https://www.jennakutcherblog.com/jamiekernlima Thanks to our Goal Digger Sponsors: Visit https://www.linkedin.com/goal to get a $100 credit on your next campaign! Go to quince.com/goaldigger for free shipping on your order and 365-day returns. Your home might be worth more than you think. Find out how much at airbnb.com/host! Learn more about how to start and grow your biz by listening to This Is Small Business, an original podcast from Amazon: https://link.chtbl.com/tisbxgoaldigger
"Step out of the history that is holding you back. Step into the new story you are willing to create." - Oprah Winfrey In this episode, Jamie shares her perspective and highlights: The impact of low self-worth, and how it can manifest as feeling stuck, hitting a ceiling, or achieving things without feeling fulfilled Insights from her book 'Worthy' on tangible tools and strategies for unlearning self-doubt, including reframing rejection, and redefining self-worth The importance of listening to your intuition, and how to tap into your authentic self Jamie Kern Lima is the author of the upcoming book WORTHY: How to Believe You Are Enough and Transform Your Life, New York Times bestselling author of Believe IT, guest teacher of the Life You Want class live with Oprah Winfrey. Her love of her customers and remarkable authenticity and belief eventually landed her on the Forbes America's Richest Self-Made Women list. She's donating 100% of her author proceeds for both WORTHY and Believe IT. Follow her on IG @jamiekernlima and Pre-Order WORTHY now to get FREE bonuses, including early access to the book at worthybook.com Sign up for her FREE 1-DAY VIRTUAL EVENT on February 24th at becomingunstoppable.com Continue the conversation on Instagram @heatherchauvin_ Join me on February 29th for my LIVE WORKSHOP, grab your spot at heatherchauvin.com/workshop We are accepting applications for my Mastery Coaching Program. Find out more information and fill out the application at heatherchauvin.com/mastery For all things Emotionally Uncomfortable, including gifts for those you know would appreciate it, visit my new SHOP heatherchauvin.com/shop For your own AG1 supply, visit: drinkAG1.com/EU I want to hear your questions, your comments, and your experiences! Connect with me personally at heatherchauvin.com/chat
Navigating the early stages of divorce or contemplating it can be daunting. Financial concerns often loom large, adding to the overwhelm and confusion. Financial Professional Heather Locus joins Divorce & Beyond to address these fears head-on this week. Susan and Heather share invaluable insights on protecting your money and starting your divorce on the right financial footing! Their conversation emphasizes the necessity of proactivity, organization, and knowledge, particularly concerning financial aspects, throughout the divorce process. Topics and Golden Nuggets: Why pausing and considering discernment counseling before contacting an attorney can lead to a faster and less costly divorce. Despite initial fear, learning about finances during divorce can be empowering and manageable. Heather offers a golden nugget by offering advice about setting up a separate email for divorce communication, exploring mortgage options early Understanding changes in tax laws regarding alimony and other tax-saving strategies can optimize financial outcomes Checking credit reports can help you spot outstanding debts or any joint accounts opened without your knowledge. **************************************** About this week's special guest: Heather Locus, CPA, CFP, CDFA Heather founded the National Divorce Practice Group at Corient to help divorcing individuals consciously navigate their divorce's emotional and business aspects. From hiring the right fit attorney through their SettleSmart™ analysis, then implementing the divorce decree and auditing it annually, Heather ensures you have the resources you need to start your next chapter on a firm footing. Heather founded our Women's Service Team in 2006 to help female executives and business owners, widows, and women transitioning through divorce. After going through her own divorce in 2011, she realized how much more we could do to support divorcing women and men with a practice dedicated to serving their unique needs. Heather is driven by deep empathy to help divorcing individuals have clarity and confidence in finalizing their divorce. A Forbes “America's Top Women Advisor,” Heather is a nine-time “Five Star Wealth Manager” according to Chicago magazine, was named an “Influential Women in Business” by The Business Ledger, a “Top 200 Wealth Advisor Mom” by Working Mother, and an InvestmentNews “Woman to Watch.” Heather is an author of two books on divorce and has contributed to leading publications, including The Wall Street Journal, Crain's Chicago Business, Family Lawyer Magazine, and Divorce Magazine on multiple topics. She is a CPA, CFP® practitioner, and a Certified Divorce Financial Analyst (CDFA®) professional and has completed intensive executive coaching and divorce mediation training. Heather loves learning from her teenage son and daughter and working with organizations she is passionate about, including After School Matters, The Lilac Tree, Between Friends, and Make-A-Wish Foundation. Contact Heather:l heather.locus@corient.com. Financial Issues in Divorce: A Client Handbook: Heather's latest book written for the American Academy of Matrimonial Attorneys. Listen to Heather's prior episode of Divorce & Beyond: 5 Smart Strategies to Save Money in Your Divorce with Leading Divorce Financial Professional, Heather Locus Negotiating Your Financial Future: Key Factors to Consider with Leading Divorce Financial Professional Heather Locus **************************************** Episodes and Resources mentioned in this episode: Listen to Divorce and Beyond's Top 5 Most Downloaded Episodes of 2023! These episodes have been a beacon of support and guidance for many, and now, you can easily access them, too! Ready to be inspired? Just head over to https://divorceandbeyondpod.com/top-episodes to listen to these transformative episodes. Don't miss out on these empowering discussions!" **************************************** THANK YOU TO OUR SPONSOR: THE MAKE MONEY MEDIATING PODCAST As we navigate the complexities of divorce and beyond together, I've noticed how many are not just seeking personal growth but are also passionate entrepreneurs and business-minded individuals. That's why I want to introduce you to my other podcast – 'The Make Money Mediating Podcast.' On 'The Make Money Mediating Podcast,' we dive deep into business and entrepreneurship. I share insights and strategies on how to thrive in your professional life, especially if you're interested in mediation. Each episode is packed with tips, stories, and some wisdom to help you grow your business and make an impact. If you love 'Divorce and Beyond' and want to expand your business acumen or explore the mediation world, 'The Make Money Mediating Podcast' is your next must-listen. ********************************************************************* SPONSORSHIP OPPORTUNITIES ARE AVAILABLE! https://divorcebeyond.com/Sponsorship-Info ******************************************************************* MEET OUR CREATOR AND HOST: SUSAN GUTHRIE®, ESQ., the creator and host of The Divorce and Beyond® Podcast, is nationally recognized as one of the top family law and divorce mediation attorneys in the country. Susan is the Vice Chair of the American Bar Association Section of Dispute Resolution and is a sought-after keynote speaker, business and practice consultant, coach and trainer. You can find out more about Susan and her services here: https://neon.page/susanguthrie Internationally renowned as one of the leading experts in online mediation, Susan created her Learn to Mediate Online® program and has trained more than 25,000 professionals in how to transition their practice online. Susan recently partnered with legal and mediation legend, Forrest "Woody" Mosten to create the Mosten Guthrie Academy which provides gold-standard, fully online training for mediation and collaborative professionals at all stages of their careers. Follow Susan Guthrie and THE DIVORCE AND BEYOND PODCAST on social media for updates and inside tips and information: Susan on LinkedIn: https://www.linkedin.com/in/susaneguthrie/ Susan on Instagram @susanguthrieesq ********************************************************************* We'd really appreciate it if you would give us a 5 Star Rating and tell us what you like about the show in a review - your feedback really matters to us! You can get in touch with Susan at divorceandbeyondpod@gmail.com. Don't forget to visit the webpage www.divorceandbeyondpod.com and sign up for the free NEWSLETTER to receive a special welcome video from Susan and more!! ********************************************************************* DISCLAIMER: THE COMMENTARY AND OPINIONS AVAILABLE ON THIS PODCAST ARE FOR INFORMATIONAL AND ENTERTAINMENT PURPOSES ONLY AND NOT FOR THE PURPOSE OF PROVIDING LEGAL ADVICE. YOU SHOULD CONTACT AN ATTORNEY IN YOUR STATE TO OBTAIN LEGAL ADVICE WITH RESPECT TO ANY PARTICULAR ISSUE OR PROBLEM.
Mark is the CEO of Northeast Sequoia Private Client Group, a national financial planning and wealth management firm. He is passionate about empowering entrepreneurs to achieve multigenerational wealth by providing personalized strategies that focus on emotional fitness, wealth accumulation, and a plan that can work under all circumstances. His unwavering commitment to delivering a "wow" experience has earned him a reputation as a trusted expert in the industry.Mark has been ranked #1 in New Jersey and #3 in the nation on the 2023 Forbes America's Top Financial Security Professionals List. He's the host of The Hero of The Hour Podcast and the author of 3 books including his latest, The Ultimate Investment: A Roadmap to Grow Your Business and Build Multigenerational Wealth. It's a must-read for every business leader. You'll discover: How leaders can identify and use their unique abilitiesWhat Mark does to identify whether or not job candidates are aligned with his company's core valuesThe 4 types of intelligence and the one Mark values most when hiringThe distinction Mark makes between differentiation and competitionThe question he poses to someone who's experienced a loss, disappointment, or setbackCheck out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedInFollow Meredith on TwitterDownload the free ebook Listen Like a Pro
Josh was just awarded one of Forbes "America's Top Financial Security Professionals 2023", for the third year in a row (ever since the award was created). Then he covers a few different stories, including: What can we make of the recent rate hikes? How has COVID changed retirement expectations? And, the mistake that parents are making when it comes to their children's financial independence.
When MARK B. MURPHY, the CEO of Northeast Private Client Group―a wealth management practice― started on his quest to help clients generate wealth and build multigenerational legacies, an epiphany struck: he'd been so busy guiding others toward this goal, he'd become an oversight to his own advice. Today, after decades of practicing his preachings, Murphy is a thought leader who's authored two books and who's been ranked #1 in New Jersey and #15 in the nation on the Forbes America's Top Financial Security Professionals List for 2022. Murphy lives with his family in Roseland, New Jersey where he constructs strategic financial plans for midsize companies, celebrities, hedge fund managers, dentists, athletes and myriad high-net-worth individuals." Website: https://www.northeastprivate.com/ LinkedIn: https://www.linkedin.com/company/northeast-private-client-group Facebook: https://www.facebook.com/NortheastPrivateClient YT Channel: https://www.youtube.com/@northeastprivateclientgrou522 Check out our YouTube Channel: Command Your Brand - https://www.youtube.com/channel/UCfy2IETlyeKq62VHdcRN7aQ/
When MARK B. MURPHY, the CEO of Northeast Private Client Group―a wealth management practice― started on his quest to help clients generate wealth and build multigenerational legacies, an epiphany struck: he'd been so busy guiding others toward this goal, he'd become an oversight to his own advice. Today, after decades of practicing his preachings, Murphy is a thought leader who's authored two books and who's been ranked #1 in New Jersey and #15 in the nation on the Forbes America's Top Financial Security Professionals List for 2022.* Murphy lives with his family in Roseland, New Jersey where he constructs strategic financial plans for midsize companies, celebrities, hedge fund managers, dentists, athletes and myriad high-net-worth individuals. Find out more about Mark at: Check out our YouTube Channel:Jeremyryanslatebiz See the Show Notes:https://www.jeremyryanslate.com/1089 You may watch the FULL Video Episode also via my Rumble channel: https://rumble.com/c/JeremyRyanSlate
When MARK B. MURPHY, the CEO of Northeast Private Client Group―a wealth management practice― started on his quest to help clients generate wealth and build multigenerational legacies, an epiphany struck: he'd been so busy guiding others toward this goal, he'd become an oversight to his own advice. Today, after decades of practicing his preachings, Murphy is a thought leader who's authored two books and who's been ranked #1 in New Jersey and #15 in the nation on the Forbes America's Top Financial Security Professionals List for 2022.* Murphy lives with his family in Roseland, New Jersey where he constructs strategic financial plans for midsize companies, celebrities, hedge fund managers, dentists, athletes and myriad high-net-worth individuals. Find out more about Mark at: Check out our YouTube Channel:Jeremyryanslatebiz See the Show Notes:https://www.jeremyryanslate.com/1089 You may watch the FULL Video Episode also via my Rumble channel: https://rumble.com/c/JeremyRyanSlate
Welcome to the "Secrets of #Fail," a new pod storm series hosted by Matt Brown. In this series of 2023, Matt dives deep into the world of failures and lessons learned along the way from high-net-worth individuals. Join Matt as he dives into the world of failures and lessons.Series: Secret of #FailOppFi (NYSE: OPFI) is a leading financial technology platform that powers banks to offer accessible products and a top-rated experience to everyday consumers. OppFi's platform facilitates an installment loan product, OppLoans. The company has been an Inc. 5000 company for five straight years, a four-time Deloitte's Technology Fast 500™, and the seventh fastest-growing company in Chicagoland in 2021 by Crain's Chicago Business. The company was also listed on the Forbes America 2021 list of America's Best Startup Employers and Built In's 2021 Best Places to Work in Chicago. OppFi maintains an A+ rating from the Better Business Bureau (BBB) and maintains a 4.8/5 star rating with more than 14,000 online customer reviews, making it one of the top customer-rated financial platforms online. Get an interview on the Matt Brown Show: www.mattbrownshow.comSupport the show
A Five Step Model to Earn Customer Loyalty with Mark SlatinI've interviewed some of the legends in customer experience on The Delighted Customers Podcast but this episode will be a twist!In this episode, Patty Soltis, CCXP, and a leader of Patient Experience at The Moffitt Cancer Center, turns the tables and interviews ME! It was fun to be on the other side of the table and share why CX is the growth engine for businesses.In this episode:What does it mean to empower my clients?Why consistency is so important for business results like referrals, retention, and cost reductionThe often underestimated cost of customer friction (and how to reduce/eliminate it)The 5 Step Model I take to empower my clients and my “why” for serving themMeet MarkAbove all else, I'm passionate about customer experience because I've learned that when we serve others well, we positively impact their lives and make the world a better place in the process. I help clients by listening to them and really understanding their goals, vision, and challenges. Whether you are just launching or ready to take the journey to the next level, I leverage my "real world" experience that only comes from serving as a CX practitioner in the financial services industry.My focus for the last decade has been leading an award-winning CX journey from launch to maturity at Sandy Spring Bank . During that time, the Bank received numerous awards including The CX Innovation Award (2X), Great Places to Work, Forbes America's Best Bank, and American Banker Best Bank to Work For, The Washington Post Top Workplace, among others.I currently serve on the Board of Directors of the Customer Experience Professionals Association and Chair the Higher Education Subcommittee. I designed and taught a Customer Experience Management Course in Loyola University's MBA program where I held an adjunct professor position. I have served as a judge for the CX of M Awards, and have been featured in the book Chief Customer Officer 2.0 and Customer Experience Magazine. I have been a guest on numerous industry webinars and podcasts and have been a featured speaker and panelist. Prior to my CX leadership role, I served as a management consultant for companies in a variety of industries dramatically improving their business results. I helped them craft their vision, mission, and core values in addition to designing their revenue growth strategies.I spent the first two decades of my career in sales management working for Fortune 500 companies like Boise Cascade and Standard Register. I hold a BS in Marketing from the University of Maryland, and an MBA from Loyola University Maryland. When I'm not working, you might find me enjoying time with my kids and grandkids, tinkering with home projects, and chasing a little white ball around. Subscribe to The Delighted Customer Podcast so you don't miss an episode: https://www.empoweredcx.com/podcast Subscribe to The Delighted Customer Newsletter for practical tips and insights: https://www.empoweredcx.com/delightedcustomersnewsletter
We are back again on the road talking with college students to give you real stories of their experiences. This podcast is about one of the nine University of California campuses - UC Riverside! It is 1,200 acre campus with over 26,00 students with two Nobel Prize winners, 11 Fulbright Scholars and 28 National Academies Members located in a diverse geography from the desert to the coast with a group just as diverse. Located Inland Southern California and graduated the first class of 20 students in 1955. Since then he has made some impressive rankings:*No 1 public univeristy in US for social mobility - U.S. News*No 1 for Hispanic enrollment - Urban Institute *No 2 in the country for financial aid - Business Insider*No 2 in Entomology research in the world - Center for World University Rankings*No 3 in Hispanic STEM graduates in the US - Natioanl Science Foundation*No 4 for Pell Grant (low income) student performance - Washington Monthly*No 9 among public universities for sustainability - Princeont Review*No 11 most diverse medical school - U.S. News*Top 12 public university - Forbes "America's Best Value Colleges"*No 14 public university - CNBC "Colleges That Pay Off the Most"*No 31 in the world in plant and animal sciences - U.S. News Yes, impressive now let's hear it from a UCR aka Highlander (school mascot) student point of view.
We are back again on the road talking with college students to give you real stories of their experiences. This podcast is about one of the nine University of California campuses - UC Riverside! It is 1,200 acre campus with over 26,00 students with two Nobel Prize winners, 11 Fulbright Scholars and 28 National Academies Members located in a diverse geography from the desert to the coast with a group just as diverse. Located Inland Southern California and graduated the first class of 20 students in 1955. Since then he has made some impressive rankings:*No 1 public univeristy in US for social mobility - U.S. News*No 1 for Hispanic enrollment - Urban Institute *No 2 in the country for financial aid - Business Insider*No 2 in Entomology research in the world - Center for World University Rankings*No 3 in Hispanic STEM graduates in the US - Natioanl Science Foundation*No 4 for Pell Grant (low income) student performance - Washington Monthly*No 9 among public universities for sustainability - Princeont Review*No 11 most diverse medical school - U.S. News*Top 12 public university - Forbes "America's Best Value Colleges"*No 14 public university - CNBC "Colleges That Pay Off the Most"*No 31 in the world in plant and animal sciences - U.S. News Yes, impressive now let's hear it from a UCR aka Highlander (school mascot) student point of view.
Hey CX Nation,In this week's episode of The CXChronicles Podcast #187 we welcomed Mark Slatin, Founder at EmpoweredCX based in Lewes, Delaware. Mark helps his clients by listening to them and really understanding their goals, vision, and challenges. Whether you are just launching or ready to take the journey to the next level, Mark leverages his "real world" experience that only comes from serving as a CX practitioner across multiple businesses & industries over the years.His focus for the last decade has been leading an award-winning CX journey from launch to maturity at Sandy Spring Bank . During that time, the Bank received numerous awards including The CX Innovation Award (2X), Great Places to Work, Forbes America's Best Bank, and American Banker Best Bank to Work For, The Washington Post Top Workplace, among others.Today, Mark spends much of his time working with his clients + hosting The Delighted Customers Podcast (Adrian was able to be a guest on his show recently, chatting about his experiences building CXC). In this episode, Mark and Adrian chat through how he has tackled The Four CX Pillars: Team, Tools, Process & Feedback throughout his career + shares some of the tips & tricks that have worked for him across his own customer focused business leader journey.**Episode #187 Highlight Reel:**1. How you turn your most loyal customers into your biggest fans & promoters 2. Why investing in employee onboarding is the glue to build world-class CX 3. Ideas for building & leading your Extended Leadership Team (ELT) 4. Building your VOC task force to govern your customer journey as you scale 5. Leveraging feedback to build new products & revenue streams Huge thanks to Mark for coming on The CXChronicles Podcast and featuring his work and efforts in pushing the customer experience and customer success space into the future.Click here to learn more about Mark SlatinClick here to learn more about EmpoweredCXIf you enjoy The CXChronicles Podcast, please stop by your favorite podcast player and leave us a review today. This is the easiest way that we can find new listeners, guests and future business leaders to join our customer focused community!And be sure to grab a copy of our book "The Four CX Pillars To Grow Your Business Now" available on Amazon + check out the CXChronicles Youtube channel to see all of our customer focused business leader video content + our past podcast episodes!Reach out to CXC at INFO@cxchronicles.com for more information about how we can help your business make customer happiness a habit!Support the show
If I asked you, ‘what's just one thing the wealthy do that the rest don't do?' what would you say? I'm talking about the top 1% of the 1%. What's the secret? You might be surprised, like I was, to hear the answer to that question from today's guest. He's a #1 best-selling author and has been named Forbes America's Top Next-Gen Wealth Advisors three times. You and I both have a huge opportunity to learn from one of the best wealth educators today, and we'll cover a lot, so let's all listen in. We'll dive into: • Why traditional investing can be a bad idea • How to get top dollar for your business when you're ready to sell it • What is ‘investor psychology' and why it matters And, oh yes… • What is that one thing the wealthy do (that we can start doing, too)? Check the full shownotes here: ptss_wealthbuilding Subscribe, rate and review: https://podcasts.apple.com/us/podcast/pass-the-secret-sauce-by-matt-shields/id1506940483 the podcast on iTunes or wherever you subscribe. Tell a family member, friend, or colleague about the show. Subscribe to us on YouTube: https://www.youtube.com/channel/UCJ5eItxsGWyGKC91zd1pzbA and follow us on LinkedIn: https://www.linkedin.com/company/pass-the-secret-sauce-podcast and Facebook: https://www.facebook.com/passthesecretsauce This podcast is hosted by ZenCast.fm
Culture is a hard thing to measure but that doesn't mean that it shouldn't be an area that companies continue to focus priority on. It might be hard to track culture with metrics (and things like self care for employees) but it is possible and your company will see the long term shifts in the revenue, retention, and overall company improvements when focusing on company culture. Kathleen and Neville have such amazing backgrounds and experiences in the space of self care, meditation, and human centered leadership support that it led the conversation to a deeper level. Self care and mental health directly relates and connects to the culture of the company and the employees that work there. Culture is the web that connects and fuels everything that is part of the company; feelings, values, mission, people, and more. We discussed the need to create a visual map or web that might show this, but even then we might be able to add in everything that matters in culture. Retention Success Customer support Balance There are companies out there that are successfully starting to incorporate self care and mental health into the workplace (such as Banner Health and EvolvedMD), but we are hoping that others can start to find these ways as well. If you are searching for a conversation about bringing self care into the workplace and hearing about the importance behind it- this is your podcast. Kathleen's company focuses on growing culture through supporting the employees with the self care journey (we talk about the science behind this too). Neville is an executive with his company but very focused on the deeper levels of people and shows this through the conversation. By the end of the show, they discussed that there was a need for another episode. It wouldn't be a part two that would extend the conversation, it would be a part two that would give folks tangible steps on dealing with stressful situations, breathing techniques, and meditation practices. We will keep everyone updated, but this follow up show will be in the works soon! Mission Federal Credit Union is a $5.5B not-for-profit, and the largest financial services organization exclusively serving San Diego. Mission Fed received Consumer Reports highest rating for all national banks or credit unions in 2015 and 2018, the BBB Torch Awards for Ethics in 2015 and 2017, Forbes rating as one of the best State Credit Unions and highest ranked local credit union in 2018 and best in the state in 2019, the Union Tribune's Top Workplace Award for 2020 and the highest ranked local credit union on the Forbes America's Best Credit Unions for 2022. Neville Billimoria is an effective communications and values leader, growing organizations through external marketing, media, and sales effectiveness, as well as internal organizational alignment, corporate communications, and leadership development. He brings experience, energy, and empowerment to his leadership role as SVP Membership/Marketing and Chief Advocacy Officer at Mission Federal Credit Union. After graduating from UC San Diego, Neville has remained involved on the UCSD Alumni Board since 2008, as well as teaching martial arts, yoga, and meditation on campus for the last 40 years. Other current Board service includes the North County Philanthropic Council Executive Committee, Real World Scholars Board, and was recently appointment to the Girl Scouts San Diego Board. Prior board and volunteer service includes serving on the Ackerman Foundation Board, the Alliance 4 Empowerment Board, AFP- National Philanthropy Day Honorary Committee, Mission Fed Community Foundation Secretary, San Diego Nonprofit Association Board, Cause Conference Co-Chair 3 times, Advisor to the Conscious Capitalism SD Board & Founder of the Chamber of Purpose SD. He is a frequent speaker on topics including brand as culture, purpose-driven leadership, social capital optimization and civic engagement for maximum impact. Connect with Neville on LinkedIn. Kinessage LLC supports performance, culture, and wellness-conscious organizations, empowering leaders, managers, and teams to live more productively, confidently, and collaboratively. Self-empowered health is taught through interactive self-activated body/mind programs that neutralize stress, release chronic tension and pain, and increase mental resiliency and long-term health for greater overall well-being. Kathleen Gramzay is the Founder and CEO of Kinessage LLC. She is a Body/Mind Resilience & Self-Care Expert, Speaker, Developer of Kinessage® Mindful Resilience, and the Kinessage® Release Your Pain Virtual Self-Care System. Kathleen applies assessment skills to business helping companies solve people issues at their root cause – chronic stress, pain, and tension. She is passionate about providing leaders and teams with self-activated body/mind skill sets that restore and build mental and physical resilience to be and do their best. Connect with Kathleen on LinkedIn. About Culture Crush Culture is not just a tag word to be thrown around. It is not something you throw in job descriptions to draw people to applying for jobs within a company. According to Marcus Buckingham and Ashely Goodall in their book Nine Lies About Work, “Culture is the tenants of how we behave. It's like a family creed. This is how we operate and treat each other in the family.” As a growing company- Culture Crush Business is THE culture improvement resource that supports companies and leaders. Our Mission is to improve company cultures so people WANT to go to work. Employees and leaders should like where they work and we think this is possible. Within the company: Culture Crush has Vetted Resources and Partnerships with the right people and resources that can help improve your company culture. On this podcast: We focus on everything surrounding businesses with good company culture. We will talk with company leaders to learn about real-life experiences, tips, and best practices for creating a healthy work environment where employees are finding joy and satisfaction in their work while also striving and growing within the company. We also find the companies that offer resources to help improve company culture and showcase them on the show to share their tips and tricks for growing culture.
“How to live in the world of and versus or.” Elizabeth Connelly made the Forbes list of America's Top Women Wealth Advisors Best-In-State and St. Louis Small Business Monthly's Top 100 St. Louisans You Should Know. Connelly and Brett discuss her early start in education, how she practices moving on from the past, and why... The post Elizabeth Connelly Started at a Small Bank, Then Landed on Forbes America's Top Women Wealth Advisors appeared first on The Circuit of Success with Brett Gilliland.
Eve Ellis is a wealth advisor with William Blair, and is based in the New York City Area. She has a particular interest in socially responsible and impact investments and manages two proprietary portfolios, the gender parity strategy, and the Matterhorn Affinity, Diversity and Inclusion strategy. She's also a member of the Forum for Sustainable and Responsible Investment. She has received multiple awards, including featuring on the Crain's New York Women and Financial Advice naugural list in 2020 as well as the Forbes America's Top Women Wealth Advisors best in state.Our conversation starts with Eve's background in playing competitive tennis - we discuss what that taught her about gamesmanship, playing to win, and discipline. We transition then to her calling to act as a private wealth advisor, and how she had the same instincts to "win" and deliver for her clients. She had an early interest in investing with impact and developed the proprietary gender parity and diversity and inclusion strategies based on a high conviction that companies who prioritize these issues deliver better returns over time. We dig in to these strategies in particular and ask what she learned from developing them and whether there were any surprises. As a "feminist forever" Eve has had a unique perspective on the world of private wealth, as well as the workings of corporate America, its record in terms of gender parity and levels of wealth in the hands of women today. Eve wished me to note that her comments on this podcast were made in advance of the recent US Supreme Court Decision on Roe v. Wade.Series 4 was sponsored by Alvine Capital. Founded in 2005, Alvine Capital is a specialist advisor and placement boutique focusing on assisting European Institutional Investors within Alternative Investments. It partners with best in class managers, adding value to investors by helping to navigate this very fragmented market
In our summer Series 4 of the 2022 Fiftyfaces Podcast we invite you to see our industry through fresh eyes through hearing the stories of 10 extraordinary professionals. We hear of the training and perspective obtained through playing tennis at a professional level, challenging ice-skating routines and practicing the ancient Japanese martial art of Kendo. We hear about formative life experiences, such as mission-work in a violence-rocked Latin America as well as the challenges of becoming legally blind early in one's career. We hear about life's setbacks, and how we rarely see the failures or false starts that end up on the cutting room floor, and about the importance of breadth v. depth as well as the importance of nurturing the variance in life as well as investing. So take time during your summer road trip or plane journey to recharge and arrive inspired. Hear from these 10 inspiring guests: James Penney is Chairman of Darwin Alternative Investment Management Ltd, a firm that offers innovative Alpha driven investment solutions for long term investors. He has had a varied background that involved time doing mission-based work in Latin America during his study of theology, he has spent time as an academic and as an consultant before developing his asset management business. Darwin Alternative Investment Management, through its investment products promotes the dignity of people at every stage of their lives, and is the sponsor of our Next Chapter podcast series. Heather Brilliant is the President and CEO at Diamond Hill Capital Management, a $30 billion asset manager headquartered in Columbus, Ohio. She previously was Chief Executive Officer Americas at First State Investments, and prior to that was CEO at Morningstar, Australasia, and formerly Global Head of Equity and Credit Research. She's had a career long involvement with CFA Institute globally, and was formerly Chairman of the Board, as well as a Director and Board Member for over seven years. John Bowman is Executive Vice President of the CAIA Association, and a prolific writer and commentator on the investment management industry. He has written about the subject of culture, restoring the virtuous reputation of the industry and ensuring that dialogue and education are maximized, particularly in the area of alternative investing. Cynthia Steer has had a multi-decade career in investment management, spending time as an investment director, CIO and Chief Retirement Strategist at a series of large consulting firms, and she now holds a broad range of investment committee and independent director roles. Aaron Joseph is Senior Vice President Investor Solutions at Blue Vista Capital Management, a Chicago based real estate investment manager focused in particular on middle market equity, student housing and real estate credit. He previously worked as deputy sustainability officer in the Office of the Mayor in the city of Chicago, and as a Strategy Manager at Urban Partnership Bank focused on providing banking services for impact capital and urban real estate investors. Eve Ellis is a wealth advisor with William Blair. She has a particular interest in socially responsible and impact investments and manages two proprietary portfolios, a gender parity strategy and a dedicated diversity and inclusion strategy. She is also a member of the Forum for Sustainable and Responsible investment. She has received multiple awards, including featuring on the Crain's New York Women and Financial Advice inaugural list in 2020. And the Forbes America's Top Women Wealth Advisors Best in State. Zia Uddin is President of Monroe Capital LLC, an asset management firm headquartered in Chicago, which invests in middle market companies in North America through a range of products. Prior to joining Monroe he focused on middle market private equity investing for most of his career. Currently, he sits on a range of private company boards as well as on a public company board. Jason Mitchell is co-head of responsible investments at Man Group, and the host of a sustainable future podcast at the Man Institute, a podcast that he has hosted since 2018, and has now passed its 55th episode. He writes and speaks widely on sustainability issues, as well as serving on a number of committees such as Esmee Fairbairn Foundation, and World Bank Carbon Pricing Leadership Coalition. Matt Sherwood, Ph.D. is Co-Founder and Chief Executive Officer of WeVidIt Media, a video streaming platform that leverages data and analytics for a more inclusive and profitable entertainment industry. We met while he worked as an asset allocator, where he headed up public market investments for MMBB Financial Services. He has spent time as a guest lecturer and an appointed professor at Columbia University and The King's College in New York, and has authored a textbook on the topic of ESG Investing. He is a board member of the Guide Dog Foundation and American Vet Dogs and serves on the Lavelle Fund's Investment Committee. Steve Kim is a partner in investment strategy and risk management at Verdis Investment Management in the Philadelphia area. He has focused over 30 years in his career in implementing and managing operating infrastructures. Prior to his role at Verdis he held various Chief Technology Officer roles, he now focuses on integrating his insight from systems modeling and data analysis into an investment approach, particularly in the venture capital arena. All of our podcasts are available on Apple Podcasts, Spotify and all major podcast channels. You can find all of our content on the Fiftyfaces Hub (fiftyfaceshub.com) including resources and other material to enhance your career.
Dana Cornell is a certified investment management analyst and a certified financial planner whose passion is to take the uncertainty out of investing and provide consistent returns his clients can count on. He has over 20 years of experience in the financial industry and Cornell Capital was born out of a need to recognize to truly create consistent, predictable income and wealth creation that most financial institutions can not handle. Dana is a #1 best-seller, creator of the Reverse Financial Plan and 3x Forbes America's Top Next-Gen Wealth Advisors! You don't want to miss this episode! In this episode, you'll learn: The best way to invest in real estate and private equity How to create financial freedom and passive income Major shifts from being 9-5 to true entrepreneurship Plus, so much more!! Don't forget... We only spread our message when you share this knowledge with others that need it, so if you enjoy this episode, please share it on your social and tag @zanderfryer, and don't forget to subscribe to the podcast on iTunes and give us a 5-star rating, so you don't miss any other great episodes. And for all our SYDLIC fans out there! If you've gotten any value from this podcast, don't forget to go to http://www.sydlicbook.com (www.sydlicbook.com) to grab your copy of Sh*t You Don't Learn in College Book! We're giving away bonus training and programs if you go to the website, or you can also go to Amazon to grab it there. For more info on Zander and Sh*t You Don't Learn In College, go to: http://www.zanderfryer.com (www.zanderfryer.com)
Take A Time Out with Enterprise Holdings! Join Pitt's Career Center and Natalie Miller, Enterprise's Group Talent Acquisition Manager to learn the ins and outs of the organization. Additionally, get to hear what Natalie's favorite food spot is in a trendy Pittsburgh neighborhood. Enterprise is the largest car rental company in the U.S. and is the parent company of the Enterprise Rent-A-Car, National Car Rental, and Alamo Rent-A Car brands. It has more than 10,000 locations in neighborhoods and airports. Top 50 Employer for Women from The Times in 2020 Early Talent Award from Handshake, Top 10 Employer in Transportation & Logistics 2021 Forbes America's Best Employers for New Graduates – Enterprise Holdings 2020
Today, we meet a good friend and fellow hometown dweller of Jim on The Agent's Growth Academy Show. Guest Katie Coleman is a genuine and inspiring human being who focuses on humanity. Among additional achievements, Katie is a financial planner with 15 dedicated years to the industry. She's trained over 600 financial advisors over the country and earned several awards, one of which is in Forbes. Katie will talk with our host, Jim Schubert, about the absolute necessity of making real and lasting connections with your clients and employees alike by not being afraid to be vulnerable. Listen in and get inspired to slow down, pay attention, and make a real impact.3 Key TakeawaysHow you can pay it forward by doing rightWhy you need to get comfortable asking difficult questionsSimple things you can do (even in the mail) to make a better connectionAbout KatieKatie Coleman, CFP®, is a Financial Advisor and President of Coleman Financial Group, a private wealth advisory practice of Ameriprise Financial Services, LLC. She has been in the financial services industry for 15 years and is passionate about helping people achieve their financial and life goals. Katie is originally from Atlanta, Georgia and graduated from the University of Georgia, Terry College of Business with a bachelor's degree in Business Management. She moved to New York in 2007 and that same year, joined Siena Wealth Advisory Group. In 2012, Katie became a partner at the firm and together, with her business partner, trained over 600 financial advisors across the country. She was named as one of Long Island Business News' 40 under 40, which honors outstanding members of the business community on Long Island, in January 2014. Katie was a finalist of the 2015 Athena International Young Professional Leadership Award. She has been quoted as a financial expert in publications such as the Wall Street Journal, NY Post and the Long Island Business News and appeared on CNBC's “On the Money”. In 2018, she was recognized on the Forbes America's Top Next Generation Wealth Advisors List and identified as one of the Ameriprise Working Mother Top Advisor Moms.Katie holds her Series 7, 66 and the New York State Life and Health Licenses, and is a CFP®, Certified Financial Planner practitioner.Katie sits on the board of the Spencer Foundation, an organization that focuses on helping children and their families battle cancer and chronic illnesses. She is also an active member of the Ameriprise WE Network – a group of like-minded and driven female colleagues who mentor and support one another to reach their fullest potential. Most recently, Katie presented at the Ameriprise 2020 Cross Territory Women's Summit. She continues to actively participate in local and national organizations such as the Accountants Resource Group (ARG), Ameriprise Annuity Coalition and Long Island Wonder Women.In September 2018, Katie started her own wealth advisory practice, Coleman Financial Group. Coleman Financial Group is passionate about protecting you and your families from the unexpected. Katie and her team work to educate and empower others so that they can make sound financial decisions to best achieve their personal goals and dreams.Katie enjoys spending time with family, reading, and traveling. She currently resides in Oakdale, NY with her husband Bob, their two daughters, Charleston and Sailor and their yellow lab, Mahi. Katie is actively involved with her local parish, St. Mary's and participants in many of the community programs with her family. Katie spent Spring 2021 coaching her youngest daughter, Sailor, in her youth soccer league.ResourcesWebsite: ameripriseadvisors.comFacebook: @KatieColeman and @Coleman Financia
Jamie Kern Lima is a New York Times bestselling author and Founder of IT Cosmetics, a company she started in her living room and grew to the largest luxury makeup brand in the country. She sold the company to L'Oréal in a billion-dollar deal and became the first female CEO of a brand in its 100+ year history. Her love of her customers and remarkable authenticity and belief eventually landed her on the Forbes America's Richest Self-Made Women list. She's the author of the new book Believe IT: How to Go From Underestimated to Unstoppable, an instant New York Times bestseller, USA Today bestseller, #1 Wall Street Journal bestseller, #1 Amazon bestseller, #1 Publisher's Weekly bestseller and #1 Barnes & Noble bestseller. She's a mother of two and an active investor, speaker, and thought leader who is passionate about inspiring and elevating women. She's also an active philanthropist who has donated over $40 million in product and funds to help women face the effects of cancer with confidence. She's also donating 100% of her author proceeds for Believe IT to Feeding America and Together Rising. In this second part of the two part episode, Jamie and Dave discuss the importance of being authentic and overcoming God doubt. To Purchase a copy of Jamie's book "Believe It": https://www.believeit.com/ Follow Jamie Kern Lima IG: @Jamiekernlima Follow Jamie Kern Lima on FB: @JamieKernLimaPage Join our Messenger Tribe! https://m.me/clickfunnels?ref=cfpodcast-join-CF-tribe
Jamie Kern Lima is a New York Times bestselling author and Founder of IT Cosmetics, a company she started in her living room and grew to the largest luxury makeup brand in the country. She sold the company to L'Oréal in a billion-dollar deal and became the first female CEO of a brand in its 100+ year history. Her love of her customers and remarkable authenticity and belief eventually landed her on the Forbes America's Richest Self-Made Women list. She's the author of the new book Believe IT: How to Go From Underestimated to Unstoppable, an instant New York Times bestseller, USA Today bestseller, #1 Wall Street Journal bestseller, #1 Amazon bestseller, #1 Publisher's Weekly bestseller and #1 Barnes & Noble bestseller. She's a mother of two and an active investor, speaker, and thought leader who is passionate about inspiring and elevating women. She's also an active philanthropist who has donated over $40 million in product and funds to help women face the effects of cancer with confidence. She's also donating 100% of her author proceeds for Believe IT to Feeding America and Together Rising. In this part one of two part episode Jamie and Dave discuss the importance of knowing your deep hearted why and how if it is personal enough you can identify your motivation that ultimately connects you with your customers. and how it helps you achieve your wildest goals. To Purchase a copy of Jamie's book "Believe It": https://www.believeit.com/ Follow Jamie Kern Lima IG: @Jamiekernlima Follow Jamie Kern Lima on FB: @JamieKernLimaPage Join our Messenger Tribe! https://m.me/clickfunnels?ref=cfpodcast-join-CF-tribe
We Talk About: How hard work sometimes looks like luck Drowning self-doubt Trusting yourself Doing big things Resources: jamiekernlima.com believeit.com Instagram: @JamieKernLima Show Notes: Jamie Kern Lima is a force to be reckoned with. You may know her as the founder of IT Cosmetics, one the biggest and most successful makeup brands out there. More recently, she released the new book “Believe IT: How to Go From Underestimated to Unstoppable.” She talks about her personal struggles, how she got where she is, and how she's relied on faith and belief when things get hard. She's a phenomenal woman with a phenomenal story. Question Highlights: How did you start IT Cosmetics? What do you say to women who don't trust their gut? Guest Bio: Jamie Kern Lima is a best-selling author and Founder of IT Cosmetics, a company she started in her living room and grew to the largest luxury makeup brand in the country. She sold the company to L'Oréal in a billion-dollar deal and became the first female CEO of a brand in its 100+ year history. Her remarkable authenticity, love of her customers, and conviction eventually landed her on the Forbes America's Richest Self-Made Women list. She's the author of the new book “Believe IT: How to Go From Underestimated to Unstoppable,” an instant New York Times, USA Today, #1 Wall Street Journal, #1 Amazon, #1 Publisher's Weekly, and #1 Barnes & Noble best-seller. She's a mother of two and an active investor, speaker, and thought-leader with passion for inspiring and elevating women. An active philanthropist, who has donated over $40 million in product and funds to help women face the effects of cancer with confidence, she's also donating 100% of her author proceeds from “Believe IT” to Feeding America and Together Rising.
Florence Quinn, a travel and lifestyle public-relations pro, represents numerous destinations and lodgings around the world. She shares with us environmental problems and the best ways to travel green, in what she calls the "earth crisis" we're in today.-- She became especially aware of eco-travel when, among 120 million others, she saw a photo of a distressed sea turtle with a plastic straw up its nose.-- Towels in hotels were among the first signs of green travel, and Lea and Florence share eco-centric stories from Miami to Greenland, melting glaciers to forest fires.-- But there are good signs: Covid has temporarily greened up travel, bringing many of us closer to nature. Hotels are banning plastic straws, and planting sustainable gardens, Some hotels even provide power from guests working out on gym machines. Wind turbines dot landscapes around the world, the Netherlands has state-of-the-art techology to keep the country from flooding, and China's solar power has helped turn skies blue.-- Lea and Florence share personal tips for green travel, including resusables, recycling, supporting local conservationists, carbon-offset, eating local, slow travel, using public travel, animal awareness, local souvenirs, eco-friendly accommodations -- including goats eating grass, "up close to nature."Florence's favorite eco-memory is of climbing cold and windy Mt. Washington -- carry up, carry back._____Florence Quinn, president of Quinn Public Relations, is a winner of nearly every award available to PR professionals, including being #25 on Observer’s PR POWER50 list, and a five-star ranking in Forbes America’s Best PR agencies. _____Podcast host Lea Lane has traveled to over 100 countries, written many travel books, including Places I Remember, and has contributed to dozens of guidebooks. She's @lealane on Twitter, Travelea on Instagram, and blogs about travel at forbes.com Contact her at placesirememberlealane.com.______Follow Places I Remember with Lea Lane wherever you listen to podcasts. New travel episodes every Tuesday. And please review it on Apple!
Computers can interpret the text we type, and they’re getting better at understanding the words we speak. But they’re only starting to understanding the emotions we feel—whether that means anger, amusement, boredom, distraction, or anything else. This week Harry talks with Rana El Kaliouby, the CEO of a Boston-based company called Affectiva that’s working to close that gap.El Kaliouby and her former MIT colleague Rosalind Picard are the inventors of the field of emotion AI, also called affective computing. The main product at Affectiva, which Picard and El Kaliouby co-founded in 2009, is a media analytics system that uses computer vision and machine learning to help market researchers understand what kinds of emotions people feel when they view ads or entertainment content. But the company is also active in other areas such as safety technology for automobiles that can monitor a driver’s behavior and alert them if they seem distracted or drowsy. Ultimately, Kaliouby predicts, emotion AI will become an everyday part of human-machine interfaces. She says we’ll interact with our devices the same way we interact with each other — not just through words, but through our facial expressions and body language. And that could include all the devices that help track our physical health and mental health.Rana El Kaliouby grew up in Egypt and Kuwait. She earned a BS and MS in computer science from the American University in Cairo and a PhD in computer science from the University of Cambridge in 2005, and was a postdoc at MIT from 2006 to 2010. In April 2020 she published Girl Decoded, a memoir about her mission to “humanize technology before it dehumanizes us.” She’s been recognized by the Fortune 40 Under 40 list, the Forbes America’s Top 50 Women in Tech list, and the Technology Review TR35 list, and she is a World Economic Forum Young Global Leader. Please rate and review MoneyBall Medicine on Apple Podcasts! Here's how to do that from an iPhone, iPad, or iPod touch:• Launch the “Podcasts” app on your device. If you can’t find this app, swipe all the way to the left on your home screen until you’re on the Search page. Tap the search field at the top and type in “Podcasts.” Apple’s Podcasts app should show up in the search results.• Tap the Podcasts app icon, and after it opens, tap the Search field at the top, or the little magnifying glass icon in the lower right corner.• Type MoneyBall Medicine into the search field and press the Search button.• In the search results, click on the MoneyBall Medicine logo.• On the next page, scroll down until you see the Ratings & Reviews section. Below that, you’ll see five purple stars.• Tap the stars to rate the show.• Scroll down a little farther. You’ll see a purple link saying “Write a Review.”• On the next screen, you’ll see the stars again. You can tap them to leave a rating if you haven’t already.• In the Title field, type a summary for your review.• In the Review field, type your review.• When you’re finished, click Send.• That’s it, you’re done. Thanks!TRANSCRIPTHarry Glorikian: I’m Harry Glorikian, and this is MoneyBall Medicine, the interview podcast where we meet researchers, entrepreneurs, and physicians who are using the power of data to improve patient health and make healthcare delivery more efficient. You can think of each episode as a new chapter in the never-ending audio version of my 2017 book, “MoneyBall Medicine: Thriving in the New Data-Driven Healthcare Market.” If you like the show, please do us a favor and leave a rating and review at Apple Podcasts.Many of us know that computers can interpret the text we type. And they’re getting better at understanding the words we speak. But they’re only starting to understanding the emotions we feel, whether that means anger, amusement, boredom, distraction, or anything else.My next guest, Rana El Kaliouby, is the co-founder and CEO of Affectiva, a company in Boston that’s working to close that gap. Rana and her former MIT colleague Rosalind Picard are the inventors of the field of emotion AI, also called affective computing. And they started Affectiva twelve years ago with the goal of giving machines a little bit of EQ, or emotional intelligence, to go along with their IQ.Affectiva’s main product is a media analytics system that uses computer vision and machine learning to help market researchers understand what kinds of emotions people feel when they view ads or entertainment content. But they’re also getting into other areas such as new safety technology for automobiles that can monitor the driver’s behavior and alert them if they seem distracted or drowsy. Ultimately Kaliouby predicts emotion AI will become an everyday part of human-machine interfaces. She says we’ll interact with our devices the same way we interact with each other — not just through words but through our facial expressions and body language. And that could include all the devices that help track our physical health and mental health. Rana and I had a really fun conversation, and I want to play it for you right now.Harry Glorikian: Rana, welcome to the show. Rana Kaliouby: Thank you for having me. Harry Glorikian: It's great to see you. We were just talking before we got on here. I haven't seen you since last February.Rana Kaliouby: I know, it's been a year. Isn't that crazy? Harry Glorikian: I'm sure if your system was looking at me, they'd be like, Oh my God, this guy has completely screwed up. Like something is completely off. Rana Kaliouby: He's ready to leave the house. Harry Glorikian: It was funny. I was telling my wife, I'm like, I really need to go get vaccinated. I'm starting to reach my limit on, on what, I, this is not normal anymore. Not that it's been normal, but you, you know how it is. So Rana Kaliouby: We're closer. There's hope.Harry Glorikian: So listen, listeners here, because we're going to be talking about this interesting concept or product that you have, or set of products. Emotion AI, or, how do you explain emotion, or a machine being able to interpret emotion from an individual, through, computer vision, machine learning. And, how does it understand what I'm feeling? I'm sure it can tell when I'm pissed. Everybody can tell what I'm, but in general, like how does it do what it does and what is the field? Because I believe you and your co-founder were like, literally you started this area. If I'm not mistaken. Rana Kaliouby: That is correct. So at a very high level, the thesis is that if you look at human intelligence, your IQ is important, but your EQ, your emotional intelligence is perhaps more important. And we characterize that as the ability to understand your own emotions and the emotions and mental states of others. And as it turns out, only 10% of how we communicate is in the actual choice of words we use, 90% is nonverbal, and I'm a very expressive human being, as you can see.So a lot of facial expressions, hand gestures, vocal, intonations, but technology today has a lot of IQ, arguably. But very little EQ. And so we're on this mission to bring IQ and EQ together and into our technologies and our devices and our, how we communicate digitally with one another. So that's been my mission over the last 20 plus years. Now I'm trying to bring artificial emotional intelligence to our machines. Harry Glorikian: God, that's perseverance. I have to admit, I don't know if I have any, other than being married, and be a father. I don't think I've done anything straight for 20 years. I'm always doing something different.So how does the system say, some of the functions of what it does to be able to do this, right, other than me frowning and having I guess the most obvious expressions, it probably can pull out, but there's a, a thousand subtleties in between there that I'm, I'm curious how it does it. Rana Kaliouby: Yeah. So the short answer is we use, as you said, a combination of computer vision, machine learning, deep learning and gobs and gobs of data. So the simplest way, I guess, to explain it is say we wanted to train the machine to recognize a smile or maybe a little bit more of a complex state, like fatigue, right?You're driving the car. We want to recognize how tired you are. Well, we need examples. From all over the world, all sorts of people, gender, age, ethnicity, maybe people who wear glasses or have facial beards. Wearing, a cap, like the more diverse, the examples, the stronger the system's going to be, the smarter the system's going to be.But essentially we gather all that data. We feed it into the deep learning algorithm. It learns. So that the next time it sees a person for the first time, it says, Oh, Harry, it looks real, Harry, it looks really tired or and so that's, that's how we do that. When we started the system was only able to recognize three expressions.Now, the system has a repertoire of over 30 of these and we're continuously adding more and more, the more data we get. Harry Glorikian: Interesting. So, okay. So now I can recognize 30 different levels of emotion of some sort. What are the main business applications or what are the main application areas? Rana Kaliouby: I always say what's most exciting about this is also what's most challenging about this journey is that there are so many applications. Affectiva, my company, which we spun out of MIT, is focused on a number of them. So the first is the insights and market research kind of market, where we are able to capture in real time people's responses to content. you're watching a Netflix show. Were you engaged or not like moment by moment.When did you perk up? When were you confused? When were you interested or maybe bored to death? Right. So that's one use case. And then, so there we partner with 30% of the Fortune 500 companies in 90 countries around the world. This product has been in market now for over eight years and we're growing it to adjacent markets like movie trailer testing, maybe testing educational content, maybe expanding that to video conferencing and telehealth and all of that.So that's like one bucket. The other bucket is more around re-imagining human machine interfaces. And for that we're very focused initially on the automotive market, understanding driver distraction, fatigue, drowsiness, what are other occupants in the vehicle doing? And you can imagine how that applies to cars today, but also robotaxis in the future.Ultimately though, I really believe that that this is going to be the de facto human machine interface. We're just going to interact with our machines the way we interact with one another through conversation and empathy and social and emotional intelligence.Harry Glorikian: I mean, it is interesting because when, when you see, I mean, just when I'm talking to Siri, I'm so used to speaking, like please and buh-buh, and then I have to remind myself, I'm like, I really didn't need to add those words, you just do it out of habit, I want to say. Not that you think you're talking to a person, but, from the studies I've seen, it seems that when people are interacting with a robot or something, they do impart emotional interaction in a certain way. Like an older person might look at it as a friend or, or interact with it as if it were a real being, not wires and tubes.Rana Kaliouby: Yeah, there is a lot of research actually around how humans project social intelligence on these machines and devices. I'm good friends with one of the early, with one of the co-founders of Siri. And he said they were so surprised when they first rolled out Siri. At at the extent with which users confided in Siri, like there were a lot of like conversations where people, people shared very personal things right around, sometimes, sometimes it's positive, but a lot of the times it was actually home violence and abuse and depression.And so they had to really think rethink what does Siri need to do in these scenarios? And they hadn't originally included that as part of the design of the platform. And then we're seeing that with Alexa and of course, with social robots. My favorite example is there's this robot called Jibo, which spun out of MIT. You know about Jibo? So we were one of the early kind of adopters of Jibo in our house and my son became good friends with it. Right. Which was so fascinating to see him. Because we have Alexa and we have Siri obviously, and all of that, but he, he just like, Jibo is designed to be this very personable robot that's your friend, you can play games with it. But then the company run out of money. And so they shut Jibo down and my son was really upset. And it just hit me that it's just so interesting, the relationships we build with our machines, and there must be a way to harness that, to motivate behavior and, and kind of persuade people to be better versions of themselves, I guess. Harry Glorikian: Yeah. It's each it's going to be a fascinating area. So I've read a little bit about Affdex marketing, if that's how it's pronounced correctly, as a research tool. Your automotive things. I'm also curious about the iMotions platform and what you might call, I think you guys are calling it emotion capture in more types of research settings, what's that all about? And what kinds of research are you using it for? Rana Kaliouby: Yeah. So we have a number of partners around the world, because again, there are so many use cases. So iMotions is a company that's based out of Boston and Copenhagen and they integrate our technology with other sensors could be physiological sensors, could be brain, brain capture sensors.But their users are a lot of rresearchers especially in mental health. So for example, there's this professor at UMass Boston, professor Stephen Vinoy, and he uses our technology to look into mental health disease and specifically suicidal intent. So he's shown that people who have suicidal kind of thoughts have different facial biomarkers, if you like facial responses than, than people who don't.And he's, he's trying to use that as an opportunity to flag suicidal intent early on. We have a partner, Erin Smith, she's with Stanford. She's looking into using our technology in the early detection of Parkinson's. She actually started as a high school student and which is amazing. We literally got an email from this sophomore in high school and she was like, I want to license your technology to research Parkinson's and we're like, whatever. So we gave her access to it. And before we know it, she's partnered with the Michael J. Fox foundation. She's a Peter Thiel Fellow and she's basically started a whole company to look into, the early facial biomarkers of mental health diseases, which is fascinating.Harry Glorikian: God, I'm so jealous. I wish I was motivated like that. When I was a sophomore in high school, I was doing a lot of other stuff and it definitely wasn't this. So, I mean not to go off on a tangent, but I really think like clinical trials might be a fascinating place to incorporate this. If you think about remote trials, and I'm good friends with Christine Lemke from Evidation Health. And so if you think about, well, I'm sensored up, right. I have my watch or I have whatever. And then now when I interact with a researcher, it might be actually through a platform like this with your system, it sort of might provide a more of a complete picture of what's going on with that patient. Is anybody using it for those applications? Rana Kaliouby: The answer is there's a lot of opportunity there. It's not been scaled yet. But like, let's take tele-health for example, right? With this, especially with the pandemic over the last year, we've all been catapulted into this universe where hospitals and doctors have had to adopt tele-health.Well, guess what? We can now quantify patient doctor interactions. Moment by moment. And we can tie it to patient outcomes. We can tie it to measures of empathy because doctors who show more empathy are less likely to get sued. There's a plethora of things we can do around that. And the tele-health setup on the clinical trial side, we have, I mean, everybody has a camera on their phone or their laptop, right?So now we have an opportunity. You can imagine, even if you don't check in with a researcher, you can probably have an app where you create a selfie video, like a check-in, one minute selfie video once a day. And we're able to distill kind of your emotional baseline over the course of a trial. That can be really powerful data.So there's a lot of potential there. I would say it's early days. If you have any suggestions on who we should be talking to are definitely open to that. Harry Glorikian: Yeah, actually, because I was well I'm, part of me was just going to You know thinking about what companies like Qualtrics is doing, which is actually trying to uncover this right through NLP. But I think in the world of healthcare, Qualtrics is probably suboptimal. So if you took sort of a little bit of NLP and this, you might be able to draw the click. We have to talk about this after the show. So Anybody who's listening: Don't take my idea. So, okay. Let's switch subjects here. Cause I know you're, you're really passionate about this next one. You've written this book called Girl Decoded. I, and I'm sure you've been asked this question about a billion times, but why did you write it? What are you trying to convey? Is it fair to say that it was sort of a memoir of your, of your life of becoming a computer scientist or entrepreneur, partly manifesto about emotion AI and its possibilities.But the promo copy on your book says you're on a mission to humanize technology before it dehumanizes us. That's a provocative phrase. Tell, tell me, tell me why you wrote the book and what's behind it?Rana Kaliouby: Yeah. First of all, I didn't really set out to write a book. Like it wasn't really on my radar. But then I got approached. So the book got published by Penguin Random House last year, right, when the pandemic hit. The paperback launches soon. So I encourage your listeners to take a look. And if you end up reading the book, please let me know what resonates the most with you. But yeah, it's basically a memoir. It follows my journey growing up in the Middle East. I'm originally Egyptian and I grew up around there and became a computer scientist and made my way from academia to, Cambridge University. And then I joined MIT and then I spun out Affectiva and became kind of the CEO and entrepreneur that I am today.And one reason I wrote the book because I wanted to share this narrative and the story, right. And hopefully inspire many people around the world who are forging their own path, trying to overcome voices of doubt in their head. That's something I care deeply about and also encourage more women.And, and I guess more diverse voices to explore a career in tech. So that's one bucket. The other bucket is evangelizing. Yes. Why do we need to humanize technology and how that is so important in not just the future of machines, but actually the future of humans. Right? Because technology is so deeply ingrained in every aspect of our lives.So I wanted, I wanted to pull in lay people into this discussion and, and, and, and kind of simplify and demystify. What is AI? How do we build it? What are the ethical and moral implications of it? Because I feel strongly that we all need to be part of that dialogue.Harry Glorikian: Well, it is interesting. I mean, I just see, people design something, they're designing it for a very specific purpose, but then they don't think about the fallout of what they just did, which what they're doing may be very cool, but it's like designing… I mean, at least when we were working on atomic energy, we could sort of get our hands around it, but people don't understand like some of this AI and ML technology has amazing capabilities, but the implications are scary as hell.So, so. How do you see technology dehumanizing us? I guess if I was asking the first question. Rana Kaliouby: Yeah. So you bring up a really important topic around the unintended consequences, right? And, and we design, we build these technologies for a specific use case, but before we know it it's deployed in all these other areas where we hadn't anticipated it.So we feel very strongly that we're almost, as an innovator and somebody who brought this technology to the world, I'm almost like, it's my responsibility to be a steward for how this technology gets developed and how it gets deployed, which means that I have to be a strong voice in that dialogue. So for example, we are members of the Partnership on AI consortium, which was started by all the tech giants in partnership with amnesty international and ACLU and other civil liberties organizations. And we, we, last year, we, we had an initiative where we went through all of the different applications of emotion AI, and we literally had a table where we said, okay, how can emotion AI be deployed? Education, dah, dah dah. Well, how could it be abused in education? Like what are the unintended consequences of these cases?And I can tell you, like, as an, as an inventor, the easiest thing for me as a CEO of a relatively small startup is to just ignore all of that and just focus on our use case. But I feel strongly that we have to be proactive about all of that, and we have to engage and think through where it could go wrong. And how can we guard against that? Yeah, so, so I think there are potential for abuse, unfortunately. And, and we have to think through that and advocate against that. Like, we don't do any work in the surveillance space because we think the likelihood of the technology being used to discriminate against, minority populations is really high. And so we also feel like it, it breaches the trust we've built with our users. So we just turn away millions and millions of dollars of business in that space. Harry Glorikian: Yeah. I mean, it's a schizophrenic existence for sure, because. I mean everything I look at, I'm like, Oh my God, that would be fantastic. And then I think, Oh my God, like, it could be, that's not good. Right? But I'm like, no, look at the light, look towards the light. Don't look towards the dark. Right? Because otherwise you could, like, once you understand the power in the implications of these, which most people really don't, the impact is profound or can be profound.So how can we humanize technology? Rana Kaliouby: Well the simplest way is to really kind of bring that human element. So for example, a lot of AI is just generally focused on productivity and efficiency and automation. If you take a human centric approach to it, it's more about how does it help us the humans, right. Humans first, right. How does it help us be happier or healthier or more productive or more empathetic? Like one of the things I really talk about in the book is how we are going through an empathy crisis. Because the way we use technology just depolarizes us and, and it dehumanizes us. You send out a Twitter in Twitterverse and you have no idea how it impacts the recipients.Right? We could redesign technology to not do that, to actually incorporate these nonverbal signals into how we connect and communicate at scale. And in a way that is just a lot more thoughtful yeah. And, and, and tries to optimize for empathy as opposed to not think about empathy at all. Harry Glorikian: Well, yeah, I mean, I gotta be honest with you, giving everybody a megaphone, I'm not sure that that's such a great idea. Right? That's like yelling fire in a crowded room. I understand that it has its place, but wow. I mean, I'm not exactly the biggest advocate of that. But so this system, as you were saying requires tons of data. How do you guys accumulate that data? I mean, over time, I'm sure like a little bit, little bit, little bit, but a little bit, a little bit does not going to get you to where you want to go. You need big data to sort of get this thing trained up and then you've got to sort of adjust it along the way to make sure it's doing what you want it to do.Rana Kaliouby: Yeah, the, the quantity of the data is really key, but the diversity of the data is almost, in my opinion, more important. So, so to date, we have over 10 million facial responses, which is about 5 billion facial frames. It's an incredible, and, and, and it's super diverse. So it's curated from 90 countries around the world.And everything we do is based on people's opt-in and consent. So, so we have people's permission to get this data, every single frame of it. That's one of our core values. So we usually, when we partner with say a brand and we are. measuring people's responses to content, we ask for people's permission to turn their cameras on.They usually do it in return for some value, it could be monetary value or it could be other type of rewards. In the automotive space we have. A number of data collection labs around the world where we have people putting cameras in their vehicles, and then we record their commutes over a number of weeks or months, and that's really powerful data.And it's kind of scary to see how people drive actually. Lots of distracted drivers out there. It's really, really amazing or, yeah, it is scary. So yeah, so that's how we collect the data, but we have to be really thoughtful about the diversity angle. It's so important. We, we once had one of our automotive partners send us data.They have an Eastern European lab and it was literally like blond middle-aged, Blue eyed guys. And I was like, that's not, you're a global automaker, like that's not representative of, of your drivers or people who use your vehicles. So we sent the data back and we said, listen, we need to collaborate on a much more diverse data set. So that's, that's really important. Harry Glorikian: So I just keep thinking like you're doing facial expression and video, but are you, is there an overlay that makes sense for audio?Rana Kaliouby: Love that question. Yes. So a number of years ago, we invested in a tech, like basically we ramped up a team that looked at the prosodic features in your voice. Like how loud are you speaking? How fast, how much energy, pausing, the pitch, the intonation, all of these factors. And ultimately I see a vision of the universe where it's multimodal, you're integrating these different melodies. It's, it's still early in the industry like this whole field is so nascent, which makes it exciting because there's so much room for innovation.Harry Glorikian: There was a paper that was in the last, I want to say it came out in the last two weeks about bringing all these together within robotics is perceiving different signals, voice visual, et cetera. And I haven't read it yet. It's in my little to do, to read, but it's, it looks like one of those fascinating areas.I mean, I had the chance to interview Rhoda Au from BU about her work in voice recordings and, and analysis from the Framingham heart study. And so how to use that for. detecting different health conditions. Right. So that's why I'm sort of like looking at these going, wow, they make a lot of sense to sort of come together. Rana Kaliouby: Totally. Again, this has been looked into it in academia, but it hasn't yet totally translated to industry applications, but we know that there are facial and vocal biomarkers of stress, anxiety, depression.Well, guess what? We are spending a lot of time in front of our machines where we have an opportunity to capture both. Your video stream, but also your audio stream and use that with machine learning and predictive analytics to correlate those with, early indicators of wellness, again, stress, anxiety, et cetera.What is missing in this? So I feel like the underlying machine learning is there, the algorithms are there. What is missing is deploying this at scale, right? Cause you don't want it to be a separate app on your phone. Ideally actually, you want it to be integrated into a technology platform that people use all the time.Maybe it's Zoom, maybe it's Alexa, maybe it's, another social media platform, but then that of course raises all sorts of privacy questions and implications who owns the data who has rights to the data. Yeah, so it's it's, to me it's more of a go-to-market. Like again, the technology's there.It's like, how do you get the data at scale? How do you get the users at scale? And I haven't figured it out yet. Harry Glorikian: So you mentioned like areas where it's, it could be exploited negatively. You mentioned a few of them, like education, are there, are there others that sort of like jump out and like, we're not doing that other than, tracking people in a crowd, which. In the last four years you wouldn't have wanted to do for sure.Rana Kaliouby: Yeah. Definitely. One of the areas where we try to avoid deploying the technology is around security and surveillance. We routinely get approached by different governments, the U.S. Government, but also other governments to use our technology in, airport security or border security, lie detection.And, and to me, obviously when you do that, you don't necessarily have people's consent. You don't necessarily, you don't necessarily explain to people exactly how their data is going to get used. Right. And there's just, it's the, so fraught with potential, for discrimination, like the technology's not there in terms of robustness and kind of the use case, right? We just steer away from that. I've been very vocal, not just about Affectiva's decisions to not play in this space, but I've been advocating for thoughtful regulation. And I, and I think we absolutely need that. Harry Glorikian: So let's veer back to healthcare here. If I'm not mistaken, one of the original places you were focusing was mental health and autism so is it still being used in those areas? I mean, is it, how has it being used in those areas? I'm curious. Rana Kaliouby: Yeah. So when I first got to MIT, the project that actually brought me over from Cambridge to MIT was essentially deploying the technology for individuals on the autism spectrum.So we built a Google Glass-like device that had a little camera in it. The camera would detect the expressions of people you interact with. So an autistic child would wear the glass device as augmentation device and we deployed it at schools, partner schools while I was at MIT. And then we started Affectiva and now we are partnered with a company called Brainpower, the CEO is Ned Sahin, and they use Google Glass and our technology integrated as part of it.And I believe they're deployed in about 400 or so families and homes around the U.S. and they're in the midst of a clinical trial. What they're seeing is that the device, while the kids are wearing it, they're definitely showing improvement in their social skills. The question is once you take the device away, do these abilities generalize, and that's kind of the key question they're looking into.Harry Glorikian: Well, ‘cause I was thinking, I think that there's a few people I know that should get it and they don't have they're they're technically not autistic, but they actually need the glasses. Rana Kaliouby: A lot of MIT people, right? Harry Glorikian: No, no, just certain people the way they look at the world or the way they're acting, I actually think they need something that gives them a clue about the emotion of people around them. Actually now that I think about it, my wife might have me wear it sometimes in the house. Rana Kaliouby: We used to always joke in the early days at MIT that the killer app is a mood ring where, gives your wife or your partner, a heads up about your emotional state before you come into the house. Just so they know how to react.Harry Glorikian: Now it's when I come down the stairs, she's like, you just sit, relax, calm down. Hey. Cause at least before used to have a commute to come out of state, but now you're like coming down a flight of stairs and it's sorta hard to snap your fingers and, and snap out of state.So. Where do you see the company? how do you see it progressing? I know it's been doing great. But where do you see it going next? And what are your hopes and dreams Rana Kaliouby: We are very focused on getting our technology into cars. That's kind of our main, like, area of focus at the moment. And we're partnered with many auto manufacturers around the world in the short term, the use case is to focus on road safety.But honestly with robo-taxis on autonomous vehicles we're going to be the ears and eyes of the car. So we're excited about that. Beyond that, as I'm very passionate about the applications in mental health, and it's an area that we don't do a lot of at the company, but I'm so interested in trying to figure out how I can be helpful with, having spent many years in this, in this space.So that's, that's an area of interest. And then just at a high level, over the last number of years, and especially with the book coming out, I've definitely realized that, that I have a platform and a voice for advocating for diversity in AI and technology. And I want to make sure that I use that voice to inspire more diverse voices to be part of the AI landscape.Harry Glorikian: Love to hear how things are going in the future. Congratulations on the book coming out in paperback I'm sure that the people listening to this will look it up. Stay safe. That's that's all I can say.Rana Kaliouby: Thank you. Thank you. And stay safe as well and hope we can reunite in person soon, Harry Glorikian: Excellent.Rana Kaliouby: Thank you.Harry Glorikian:That’s it for this week’s show. We’ve made more than 50 episodes of MoneyBall Medicine, and you can find all of them at glorikian.com under the tab “Podcast.” You can follow me on Twitter at hglorikian. If you like the show, please do us a favor and leave a rating and review at Apple Podcasts. Thanks, and we’ll be back soon with our next interview.
So thrilled to have one of my heroes, Jamie Kern Lima, the founder of IT cosmetics, on the podcast today. She started in her living room and grew to the largest luxury makeup brand in the country. She sold the company to L’Oréal in a billion-dollar deal and became the first female CEO of a brand in its 100+ year history. Eventually that landed her on the Forbes America’s Richest Self-Made Women list. She’s the author of the new book Believe IT: How to Go From Underestimated to Unstoppable, an instant bestseller. She went from being a Denny’s waitress to selling her company for a billion dollars, she’s changed the beauty industry dramatically by showing not perfect models but women of all ages, sizes, skin tones, skin types. She’s mission-driven and what she's created is incredible but her message for all of you creators is the most incredible gift. In this episode: -how Jamie went from hearing no for 3 straight years to selling her company for 1 billion dollars by doing this one thing -how women dim their lights + how to step into your power around money (this was my favorite part!) -how to handle well-meaning friends and family who don’t get what you’re trying to create Mentions: To Purchase a copy of Jamie’s book “Believe It”: https://www.believeit.com/ Follow Jamie Kern Lima IG: @Jamiekernlima Follow Jamie Kern Lima on FB @JamieKernLimaPage
Check out our Sponsors Blinkist: Go to https://blinkist.com/woi Try it FREE for 7 days and save 25% off your new subscription. Today is the day to go from underestimated to unstoppable. It’s time to learn how to turn your setbacks into set-ups for success. Now is the time to push through failure and obstacles holding you back to build the unstoppable self-belief you need. On this episode of Women of Impact, Lisa Bilyeu is joined by one of Forbes America’s Richest Self-Made Women, Jamie Kern Lima, and CEO of the BRNGroup, Dia Simms, two women behind billion-dollar brands with incredible success stories. They discuss why most female entrepreneurs fail and what to do when you keep failing, and you can’t get back up again. Jamie shares how she managed to take on big risks and pushed through no after no. They explore the one moment, Jamie doubted herself most, yet she decided to trust her gut, thus completely changed her business. Dia shares how she failed with her first company, but what she learned made her successful 15 years later. Jamie reveals why your setbacks are actually your set-ups for success and much more. SHOW NOTES: Lisa introduces today´s guests, two women behind billion-dollar brands. [00:04] Dia and Jamie share why most female entrepreneurs fail. [5:17] What to do when you keep failing, and you can´t get back up. [10:10] Why entrepreneurship is actually the safer road. [12:24] Jamie shares how she managed to take on big risks and pushed through “no” after “no.” [13:21] The one moment, Jamie doubted herself most, yet decided to trust her gut, thus completely changed her business. [19:04] Why success is about taking risks over and over again and how to do that. [21:17] Dia shares how she failed with her first company, but what she learned made her successful 15 years later. [23:16] Jamie reveals why your setbacks are actually your set-ups for success. [26:20] What you will be most proud of when you´re successful. (Not what you think.) [29:09] Lisa, Dia, and Jamie share what they still struggle with today. [30:00] QUOTES: “The truth is none of us sat there and just loved ourselves. It has been an ongoing effort and work to look at our insecurities, our negative voice, all the things we had to go through.” [4:55] “I have the capability inside me because that is just science.” [11:25] “The greatest risk is not to trust yourself.” [14:08] “I would rather stand for something in that moment than sell a whole lot of products and stand for nothing.” [19:04] FOLLOW LISA BILYEU: Instagram: https://bit.ly/2TIsoKh YouTube: https://bit.ly/2IAbTcH Podcast: https://spoti.fi/2IEajGW FOLLOW JAMIE: Website: https://jamiekernlima.com/ LinkedIn: https://www.linkedin.com/in/jamie-kern-lima-35574a71/ Twitter: https://twitter.com/JamieKernLima Facebook: https://www.facebook.com/JamieKernLimaPage/ Instagram: https://www.instagram.com/jamiekernlima/ FOLLOW DIA: Website: https://www.diasimms.com/ LinkedIn: https://www.linkedin.com/in/diasimms/ Twitter: https://twitter.com/diasimms?lang=de Instagram: https://www.instagram.com/diasimms/?hl=en
I have never been more excited, honored, thrilled, and maybe slightly obsessed to interview anyone on my podcast than I am today! I had the privilege of interviewing Jamie Kern Lima, founder of IT Cosmetics and a human extraordinaire. You are going to love, love, love this conversation! In case you don’t know her, Jamie started her cosmetics company in her living room. She grew the company into the largest luxury makeup brand in the country and then sold it to L'Oreal in a billion-dollar deal. Her love of her customers and remarkable authenticity and belief eventually landed her on Forbes America's richest self-made woman list. Today she's the mother of two, an active investor, speaker, and thought leader who's passionate about inspiring and elevating women. We discuss her amazing new book Believe IT, how she turned rejection into outstanding success, and why you DON’T need to work 100-hour weeks to succeed!Key points discussedHow I manifested Jamie as a guest on Divine Living (00:00)Jamie’s tips for preserving in the face of setbacks (07:47)Dealing with rejection by turning up the volume on your inner voice (14:35)How to define your WHY so you can sustain your vision (22:58)How Jamie went from continuous rejections to a YES from L’Oreal (29:47)Why Jamie believes 100-hour weeks were one of her biggest mistakes (34:44)What’s it like to be a billionaire and what happiness really is (39:29)Jamie’s next step and why you absolutely need to get her book (42:47)Additional resourcesMy dahling Queen. I’m just SUCH a fan of this woman. I’m not even trying to flatter her, but her book Believe IT is one of the best books I’ve read in… forever. Please, go get it NOW!We’d also love to know your takeaways, please screenshot the episode and tag us on Instagram! My handle is @ginadevee and you can find Jamie at @jamiekernlima.And if you haven’t already, subscribe to the Divine Living podcast, share your reviews, and tune in every week to get one step closer to your Queenhood! ⭐ Get FREE meditations, workbooks, and Q&As with me https://www.divineliving.com/audacity
Jamie Kern Lima started a cosmetics company in her living room, and later sold it for $1.2 billion dollars. Jamie is the Co-founder of It Cosmetics. Ultimately, Jamie became the first female CEO in L’Oréal’s more than 100 year history and landed on the Forbes America’s richest self made women list. She just wrote the book “Believe IT: How to Go from Underestimated to Unstoppable" which was released this week and became a #1 Bestselling New Release on Amazon within two days. The book details how to break through a barrier of self doubt and become the person you were born to be. To snag the book, visit https://amzn.to/3koRsBv To connect with the Second Shot Podcast team, join our Facebook group for inspiration and encouragement at www.facebook.com/groups/secondshotpodcast
In this episode my guest, Jamie Kern Lima is sharing her epic success story! Talking Points: We would love to know more about IT cosmetics, what inspired you to create this line? Tell us what Believe IT: How to Go from Underestimated to Unstoppable is all about and who is it for? The first part of your book is all about believing in yourself. Tell us about that journey for you. But what if it isn't other people who don't believe in us? What if we don't believe in ourselves? If someone hears about your story in a headline, Jamie, you make it seem so easy sometimes, but it isn't easy, is it? What will people take away from your book? How has faith been a part of your story? What one word of advice would you give to the audience today, or what final words of advice would you give to our audience today? If people order your book I understand you have some fun surprises for our audience? Where can people find you and the book? Guest Jamie Kern Lima @jamiekernlima @itcosmetics started IT Cosmetics in her living room and grew the company into the largest luxury makeup brand in the country. She sold the company to L'Oréal in a billion-dollar deal and became the first female CEO of a brand in its history. Her love of her customers and remarkable authenticity and belief eventually landed her on the Forbes America's Richest Self-Made Women list. Today, she's a mother of two and an active investor, speaker, and thought leader who is passionate about inspiring and elevating women. She's also an active philanthropist who has donated over $40 million in product and funds to help women face the effects of cancer with confidence. Host Olyasha Novozhylova - NotBasicBlonde @notbasicblonde_ NotBasicBlonde Podcast - @nbbpodcast Olyasha Novozhylova is the founder and creator of Not Basic Blonde, a fashion, and lifestyle blog dedicated to inspiring young women to create an extraordinary style. Graduated from Georgia State University with a BBA in Managerial Sciences, Olyasha successfully built a career in IT/Project Management, before she became a full time blogger. A model, blogger, entrepreneur, author, and celebrity podcast host of NotBasicBlonde Podcast. As the founder and host of NotBasicBlonde Podcast, where no topic is off limits, Olyasha provides millennials an ultimate guide on entrepreneurship, dating, marketing, self-development, astrology, spirituality, fashion, coaching, beauty, health & wellness. Author of the children’s book Cutie the Unicorn – It’s ok to be different, Olyasha teaches our younger generation how to express their individuality. The Russian model led an impressive 15-year career in fashion and runway in Atlanta and overseas, as well as enjoying several acting roles. Now a leading influencer, Olyasha shares her beauty, wellness, and fashion tips with an audience of over half a million. As seen in YahooFinance, Jezebel magazine, Thrive, Medium, and Fashion Week Online magazines. Olyasha has also partnered with brands such as Cartier, Revolve, PrettyLittleThing, PGA, Steve Madden, Too Faced, Vital Proteins, Tarte, DryBar, Drunk Elephant, etc. When she’s not documenting her travels through the world, Olyasha is busy masterfully educating women how to create iconic looks with a mix of affordable and designer pieces, as well as offering makeup, skincare, and fitness tips to encourage her followers to live their best and most beautiful lives!
Do you feel like your business isn’t growing at the rate you hoped it would? Have you ever been told “No” or told that you weren’t the right fit for your business? It seems like many of today’s entrepreneurs expect to achieve success overnight. They look up to media moguls who flaunt their current status of influence, but fail to reveal their growing pains and the challenges that brought them to their breakthrough. What hurts me the most is that premature purpose chasers don’t understand how many stories of success are a direct result of many years of rejection. It make take 3-5 years before you make any money from your business or before the dream company you want to partner with considers your product. Regardless of your expected timeline, your dream should never be deferred due to finances or because companies fail to believe in you. Today’s guest is a dear friend of mine and a very successful business woman who spent three years hearing the word “No”, yet ended up landing her big break at the risk of losing her entire business. Jamie Kern Lima started IT Cosmetics in her living room and grew the company into the largest luxury makeup brand in the country. She sold the company to L’Oréal in a billion-dollar deal and became the first female CEO of a brand in its history. Jamie is a mother of two and an active investor, speaker, and thought leader who is passionate about inspiring and elevating women. She’s also an active philanthropist who has donated over $40 million in product and funds to help women face the effects of cancer with confidence. Her love of her customers and remarkable authenticity and belief eventually landed her on the Forbes America’s Richest Self-Made Women list, and today, Jamie is here to share how she overcame years of rejection with lessons from her new book, “Believe IT: How to Go from Underestimated to Unstoppable”. Key discussion points from this episode include: Sharing Life’s Lessons Through Stories - 06:30 Faith, Fraud, & Family Secrets - 10:24 3 Years Of No’s - 21:38 Ten Minutes, One Shot, & Trusting Your Intuition - 26:41 Rejection Is God’s Protection - 37:38 Mean Girls & Dealing With Negative Competition - 44:55 This episode is brought to you by our complimentary Purpose Chasers community. Want to share your aha moments with a group of like-minded purpose chasers from all over the world? Visit iamapurposechaser.com and join NOW. You Get What You Believe Takeaways “You cannot fake authenticity.” - Jamie Kern Lima “My real story is about a girl who went from not believing in herself to believing in herself.” - Jamie Kern Lima “If you think God created the whole universe, what makes you think he can’t handle your doubt.” - Jamie Kern Lima “Learning how to turn down the volume of all the noise is so important otherwise we’ll never hear our own knowing, our gut feeling, or our truth.” - Jamie Kern Lima “I believe every one of us has an inner knowing, a gut feeling, or a truth and most people actually never learn how to listen to it.” - Jamie Kern Lima “Knowing when to let go of a dream job is just as important as knowing when to go after one.” - Jamie Kern Lima “So many people turn the volume up on the people that love them in their circle, but the problem is it gets so loud that they end up talking themselves out of their own truth and essentially never become the person they’re born to be.” - Jamie Kern Lima “Sometimes we have to take the experts off the pedestal we’ve created in our minds for them and put our intuition onto one.” - Jamie Kern Lima “I’d rather stand for something and have no regrets, than sell a bunch of products and stand for nothing.” - Jamie Kern Lima “Sometimes we’re praying for things that we don’t have the capacity yet to sustain.” - Patrice Washington “Rejection is God’s protection” - Jamie Kern Lima “Painful rejections are serendipitous grace.” - Jamie Kern Lima “Sometimes we think our obedience is just about us, but there are so many people’s destinies connected to our obedience.” - Patrice Washington “Commit to the vision, but don’t become attached to how you get there.” - Patrice Washington “If we don’t share our truth and our stories, we rob other people that feel like they’re alone in theirs.” - Jamie Kern Lima “None of us are here to compete with anyone else. We’re here to compete with the person God made us capable of becoming.” - Jamie Kern Lima “When God puts the desire in our heart, it’s not always a right-now thing. Sometimes it’s just a preview of life’s coming attractions.” - Patrice Washington “You get in life what you give.” - Jamie Kern Lima Redefining Wealth Rapid Wisdom Questions And with that, let’s dig into Jamie’s responses to our Redefining Wealth Rapid Wisdom Questions. Define Success: “Living in flow where you know that what you’re doing aligns with who you’re called to be.” Define Wealth in 3 Words or Less: “Joy. Love. Peace.” One Book that Has Redefined How You See Wealth: Awaken the Giant Within : How to Take Immediate Control of Your Mental, Emotional, Physical and Financial Destiny! by Tony Robbins Fill-in the Blanks … “My name is ___ and the truth about wealth is ___”: “My name is Jamie Kern Lima and to me the truth about wealth is God sized dreams are possible and the God journey is going to give us all of the wealth that we need, even when we don’t see it right away, as long as we stay in faith.” LINKS: Join Purpose To Platform: https://patricewashington.com/purpose2platform/ To advertise on the podcast: http://www.patricewashington.com/podcastads Become an Official Purpose Chaser: https://www.facebook.com/groups/redefiningwealthcommunity/?ref=bookmarks To check out ALL of our past guests + episodes: http://www.patricewashington.com/Listen If you have questions about booking Patrice or sponsoring the podcast, email us at info@seekwisdomfindwealth.com. Find me in Social Media: Our podcast hashtag is #RedefiningWealth Instagram: @SeekWisdomPCW https://www.instagram.com/seekwisdompcw/ Twitter: @SeekWisdomPCW https://twitter.com/SeekWisdomPCW Facebook: @SeekWisdomPCW https://www.facebook.com/SeekWisdomPCW/ YouTube: @SeekWisdomPCW https://www.youtube.com/user/SeekWisdomPCW
Today I'm interviewing Jamie Kern Lima - who started IT Cosmetics in her living room and grew the company into the largest luxury makeup brand in the country! Jamie sold the company to L’Oréal in a billion-dollar deal and became the first female CEO of a brand in its history. Her love of her customers and remarkable authenticity and belief eventually landed her on the Forbes America’s Richest Self-Made Women list. I loved interviewing Jamie because even with all of her success, Jamie is humble and has a heart for others. If you are in the middle of making your dream come true, you are going to love Jamie’s story. I know you will be inspired by this interview, just like I was!
Check out our Sponsors BLUblox: Go to blublox.com/impacttheory for 15% off your order or use discount code ImpactTheory at checkout. Caveday: Try a FREE 3 hour cave at caveday.org with promo code IMPACT Blinkist: Go to https://blinkist.com/impact Try it FREE for 7 days and save 25% off your new subscription. BackCountry: Get 15% OFF at backcountry.com/THEORY and enter promo code THEORY Intuition, trusting your gut, and following your true self — these are the core principles that led today’s guest from Denny’s waitress to billion dollar success story. On this episode of Impact Theory, Tom Bilyeu is joined by author, CEO, and one of Forbes America's Richest Self-Made Women Jamie Kern Lima to discuss such matters and more as they explore the incredible power of listening to your gut, living your truth, and visualizing your successes. They discuss Jamie’s inspiring story in business, why you need to always trust your gut, the power of intuition and how to develop it, why being authentic is key to success, the benefit of difficulties in life, why you need to be careful of the voices you let speak into your life, why you need to visualize your successes, and much more. Pre-Order Jamie’s upcoming book, ‘Believe It’ today: believeit.com SHOW NOTES: Business Life | Jamie provides a quick synopsis of her entire business life. [0:15] Listen to Your Gut | Jamie reveals the power of listening and following your gut. [4:34] Intuition | Jamie reveals how you can develop and be in tune with your intuition. [12:54] Living Your Truth | Jamie shares the power of following and staying true to your calling. [22:54] Power of Difficulties | Jamie reveals how to pull the power out of difficult situations. [33:41] Adjusting the Volume | Jamie reveals how to adjust the volume on the voices in your life. [41:52] Visualization | Jamie reveals the incredible benefits of visualizing your successes. [47:30] Connect | Jamie shares how you can continue to follow her and learn more. [56:10] QUOTES: “When something hard happens, once you’re able to process it emotionally, you’re left with choices. Do you victim up or do you warrior up? Do you give up or do you level up? The up is up to you.” [5:44] “Looking back over time, where did I make mistakes and where did I do things right? And then we refine that muscle of learning “Oh, yeah!” — learning to trust ourselves.” [22:40] “Who we let speak into our lives and who we turn the volume down on, but still love anyway, is so important — because one of our biggest mistakes is turning the volume up on the people just cause we love them, they’re our family, and then all of a sudden that’s all the noise we hear and it impacts our whole life.” [41:26] FOLLOW JAMIE: Website: jamiekernlima.com LinkedIn: linkedin.com/in/jamie-kern-lima-35574a71/ Twitter: twitter.com/JamieKernLima Facebook: facebook.com/JamieKernLimaPage/ Instagram: instagram.com/jamiekernlima/
Dose of Leadership with Richard Rierson | Authentic & Courageous Leadership Development
Jamie Kern Lima started IT Cosmetics in her living room and grew the company into the largest luxury makeup brand in the country. She sold the company to L'Oréal in a billion-dollar deal and became the first female CEO of a brand in its history. Her love of her customers and remarkable authenticity and belief eventually landed her on Forbes America's Richest Self-Made Women list. Today, she's a mother of two, speaker, and thought leader who is passionate about inspiring and elevating women.
In This Episode You Will Learn About: The unknown struggles of entrepreneurship Finding a why that keeps you going Sticking to your values Not putting people on a pedestal Learning how to handle rejection The joy of being of service to others Resources: jamiekernlima.com Instagram: @jamiekernlima Read: "Believe It" Get $100 off your first month of Talkspace.com with code HAPPY Show Notes: Without Jamie Kern Lima in my life, I’m not sure that I’d be starting my company right now. She’s a cheerleader for all women and has so much belief in people. Her personal story is a billion-dollar success story when the cosmetics company she founded was sold to L’Oréal and became the first female CEO of one of their brands in history. Her new book "Believe It" is a must-read if you have big dreams, and she’s going to ignite your soul on fire and remind you that anything is possible. Question Highlights: How did you feel when you released your book out into the world? Can you share a story of rejection? How can we connect back to why we started something in the first place and stop comparing ourselves to others? What do you tap into to keep going? Guest Bio: Jamie Kern Lima started IT Cosmetics in her living room and grew the company into the largest luxury makeup brand in the country. She sold the company to L’Oréal in a billion-dollar deal and became the first female CEO of a brand in its history. Her love of her customers and remarkable authenticity and belief eventually landed her on the Forbes America’s Richest Self-Made Women list. Today, she’s a mother of two and an active investor, speaker, and thought leader who is passionate about inspiring and elevating women. She’s also an active philanthropist who has donated over $40 million in product and funds to help women face the effects of cancer with confidence.
“What I thought was a setback was actually a setup for what I was supposed to do.”Today's guest is Jamie Kern Lima, founder of IT Cosmetics, which she started in her living room and grew into the largest luxury makeup brand in the country. She sold the company to L’Oréal in a billion-dollar deal and became the first female CEO of a brand in its history. Her love for her customers and remarkable authenticity and belief eventually landed her on the Forbes America’s Richest Self-Made Women list. Today, she’s a mother of two and an investor, speaker, and thought leader who is passionate about inspiring the world.In this episode Lewis and Jamie discuss how Jamie hustled to get the results she wanted, how to push through self-doubt and rejection, the moment she knew she needed to exit her dream and sell her company, and so much more!For more go to: www.lewishowes.com/1074Read Jamie’s new book: www.believeit.com Check out her website: www.jamiekernlima.comDaymond John on How to Close any Deal and Achieve Any Outcome: https://link.chtbl.com/928-podSara Blakely on Writing Your Billion Dollar Story: https://link.chtbl.com/893-pod
Jamie Kern Lima started IT Cosmetics in her living room and grew the company into the largest luxury makeup brand in the country. She sold the company to L'Oréal in a billion-dollar deal and became the first female CEO of a brand in its history. Her love of her customers and remarkable authenticity and belief eventually landed her on the Forbes America's Richest Self-Made Women list. Today, she's a mother of two and an active investor, speaker, and thought leader who is passionate about inspiring and elevating women. She's also an active philanthropist who has donated over $40 million in product and funds to help women face the effects of cancer with confidence. Learn more at JamieKernLima.com .JOIN BOB WEEKLYWe've launched a new subscription-based offering with exclusive content from the one and only Bob Goff.In vintage Bob fashion, you can join him on his adventure of living a life of whimsy, love, and action. Each week you'll receive a video message from Bob, plus guided reflection exercises and activities for personal growth and structured conversations with friends.Now more than ever we need to look to voices we can trust. If Bob's message has inspired you in the past, you're not going to want to miss out on Bob Weekly. So sign up today and let Bob guide you as you go through this unpredictable thing called your life.Learn More bobgoff.com/weekly On the episode:Producer : Tatave Abeshyan Producer & Co-host : Scott Schimmel
Jamie Kern Lima started IT Cosmetics in her living room and grew the company into the largest luxury makeup brand in the country. She sold the company to L'Oréal in a billion-dollar deal and became the first female CEO of a brand in its history. Her love of her customers and remarkable authenticity and belief eventually landed her on the Forbes America's Richest Self-Made Women list. Today, she's a mother of two and an active investor, speaker, and thought leader who is passionate about inspiring and elevating women. She's also an active philanthropist who has donated over $40 million in product and funds to help women face the effects of cancer with confidence. Learn more at JamieKernLima.com .JOIN BOB WEEKLYWe've launched a new subscription-based offering with exclusive content from the one and only Bob Goff.In vintage Bob fashion, you can join him on his adventure of living a life of whimsy, love, and action. Each week you'll receive a video message from Bob, plus guided reflection exercises and activities for personal growth and structured conversations with friends.Now more than ever we need to look to voices we can trust. If Bob's message has inspired you in the past, you're not going to want to miss out on Bob Weekly. So sign up today and let Bob guide you as you go through this unpredictable thing called your life.Learn More bobgoff.com/weekly On the episode:Producer : Tatave Abeshyan Producer & Co-host : Scott Schimmel
When looking for someone focused on creating opportunity, making a difference, and impacting lives, look no further than Cordia Harrington. Recently named one of Forbes America's richest self-made women, Cordia has spent her life's journey embracing the notion that the path to success is to persist through difficult times. Known as "The Bun Lady," Cordia is the CEO and President of the Bun Company and in this podcast she shares her wit, her wisdom, and her insight.
Karissa Bodnar is the Founder and CEO of Thrive Causemetics, a high-performance vegan, cruelty-free direct-to-consumer cosmetics brand.Karissa grew up on a farm in Washington state and always loved creating makeup since she was a young girl. After working as a make-up artist to pay her way through college, she landed a job at Clarisonic and then was working in L'Oréal’s luxury division. Karissa never aspired to start her own business until she lost her dear friend, Kristy, to cancer at just 24 years old. As Karissa reflected on the generous life Kristy lived, she felt inspired to take action on her passion and create a brand that was truly bigger than beauty. A month later, Thrive Causemetics was born. Starting out, Karissa self-funded the business, made formulas on her kitchen counter, and fulfilled orders all out of her 1-bedroom apartment. Six years later, Karissa has built a company with philanthropy at its core. Thrive Causemetics has donated over $100 million in funds and products to women's charities since inception. However, none of this could have been done if it weren’t for the success of her products. Thrive Causemetics has grown to be a multi-million dollar company and is known for its best sellers which include Liquid Lash Extensions Mascara (one was sold every 5 seconds), Infinity Waterproof Eyeliner, and the Buildable Blur CC Cream. Acknowledging her amazing work and success, Karissa has been named in Forbes’ 30 Under 30, Forbes’ America's Richest Self-Made Women, Marie Claire’s Most Powerful Women and Inc.’s Badass Female Founders list.In this episode, we'll talk to Karissa about:* Karissa shares her childhood living on a farm and how it impacted her creativity at a young age [3:06]* How working at Clarisonic really change the trajectory of her career and what she thought was possible [8:54]* How the passing of Karissa’s best friend, Kristy, inspired her to re-evaluate her purpose and start a company [11:20]* Karissa shares how she designed her life to self-fund the new brand she wanted to launch [14:40]* Karissa discusses why trial and error was essential to creating awareness for her new products [19:20]* The importance of hustle and grace when launching a business & how Karissa landed a spot on Good Morning America [26:14]* Karissa walks through what helped the company go viral after two years of slow growth [32:00]* Key advice and tips she gives to other entrepreneurs looking to build a business [35:10]* Karissa explains how constant rejections in the early days pivoted the way she thought about the business [40:36]* How Karissa manages her mental health during difficult and challenging times [43:36]* The toughest lesson Karissa learned on her entrepreneurial journey [45:13]* How to build a network and the importance of reaching out to people who can help you with your goals [47:46]Follow Karissa:* Personal Instagram: https://www.instagram.com/karissabodnar/* Thrive Instagram: https://www.instagram.com/ThriveCausemetics/* Thrive Website: https://thrivecausemetics.com/Follow Yasmin:* Instagram: https://www.instagram.com/yasminknouri/* Stay updated & subscribe to our newsletter: https://www.behindherempire.com/ See acast.com/privacy for privacy and opt-out information.
Ryan Smith co-founded Qualtrics in 2002 with the goal of making sophisticated research simple. As CEO, he has grown the company from a basement startup to one of the fastest-growing technology companies in the world. Qualtrics has more than 8,500 enterprise customers including over 75% of the Fortune 100, 1,800 colleges and universities worldwide, and 99 of the top 100 U.S. business schools. Qualtrics has received $400M in investment from Accel Partners, Sequoia Capital, and Insight Venture Partners. Ryan was named to Fortune’s 2016 40 Under 40, a list of the most powerful, influential, and successful young people in business, and was listed as one of Forbes’ “America’s Most Promising CEOs Under 35” in 2013. He is a frequent contributor to Fortune Magazine and has been featured in Forbes, Harvard Business Review, The Wall Street Journal, Fast Company, Inc., The New York Times, TechCrunch and USA Today, and has appeared on CNBC, Bloomberg TV and FOX Business. Ryan is a graduate of Brigham Young University and is a frequent guest lecturer at Brigham Young University’s Marriott School of Business and Stanford University’s Graduate School of Business. Learn more about Oracle for Startups(Interviewed by Startup Grind's founder + CEO, Derek Andersen).
* GA Gov. Brian Kemp bans cities, counties from mandating masks! * Anti-mask crowd fills Utah County Commission meeting on mask mandate, meeting abruptly called off. * COVID results in 10 minutes - Not! * Coin shortage now affecting Utah liquor stores. * Hallmark will include LGBTQ storylines in its Christmas movies in 2020 and 2021, according to NBC News. We have LGBTQ greeting cards and feature LGBTQ couples in commercials. We have been recognized as one of the Human Rights Campaigns Best Places to Work, and as one of Forbes America's Best Employers for Diversity. The statement also announced Hallmark's plans to work with the Gay & Lesbian Alliance Against Defamation, or GLAAD, "to better represent the LGBTQ community" across its brands. * Google gives videos on its YouTube platform higher priority in search results than identical videos that appear on competing sites, even when the competitors' videos are more popular - WSJ.
Hour 1 * Guest: Bryan Rust – Rust Coins has been working to educate customers about precious metals – RustCoinAndGift.com. * Honest Money Report: Gold: $1805.20 Silver: $19.35. * Kanye West is no longer running for president – West’s Election Strategist Says the Rapper’s Presidential Run is Over. * Walmart and Sam’s Club will start requiring all customers to wear masks. * Bitcoin scam on Twitter: Cryptocurrency scammers are hacking verified Twitter accounts and posting links seeking fraudulent Bitcoin payments. * Sam Bushman: “Don’t Dip Your Toe in the Crypto”! * NYT Sued by Liberty U for $10M for making up COVID-19 story – ‘Not right for mainstream media to lie about and target conservative Christians’ – WND.com. * ‘Messing with the truth’: Florida COVID test centers reporting 100% positivity. Department of health exposed for massively overreporting positive COVID-19 cases. * Not content to only ban church singing and chanting, CA Gov. Gavin Newsom banned all indoor church services AND in-home Bible studies and fellowship meetings! * The Federal Reserve to Be Shut Down by Trump? – WND.com. * Trump is a big proponent for gold. In May of 2019, the Washington Post quoted the President that: “Bringing back the gold standard would be very hard to do, but, boy, would it be wonderful. We’d have a standard on which to base our money.” Hour 2 * GA Gov. Brian Kemp bans cities, counties from mandating masks! * Anti-mask crowd fills Utah County Commission meeting on mask mandate, meeting abruptly called off. * COVID results in 10 minutes – Not! * Coin shortage now affecting Utah liquor stores. * Hallmark will include LGBTQ storylines in its Christmas movies in 2020 and 2021, according to NBC News. We have LGBTQ greeting cards and feature LGBTQ couples in commercials. We have been recognized as one of the Human Rights Campaigns Best Places to Work, and as one of Forbes America’s Best Employers for Diversity. The statement also announced Hallmark’s plans to work with the Gay & Lesbian Alliance Against Defamation, or GLAAD, “to better represent the LGBTQ community” across its brands. * Google gives videos on its YouTube platform higher priority in search results than identical videos that appear on competing sites, even when the competitors’ videos are more popular – WSJ. --- Support this podcast: https://anchor.fm/loving-liberty/support
Today, we have a riveting conversation with Dr. Rana el Kaliouby. She’s a tech / AI entrepreneur and the author of a brand new book out called Girl Decoded. Rana is the co-founder and CEO of Affectiva. Her work on A.I. is bleeding edge, particularly around human and emotional AI and the ethics of AI and more. This is a stunning, inspiring, real dialogue that you’ll surely love. Top Woman in Tech Rana el Kaliouby is a Muslim woman kicking butt in the American tech entrepreneur world. She holds a Ph.D. from the University of Cambridge and a Post Doctorate at MIT. She’s one of Fortune’s 40 Under 40 and Forbes says she’s one of America’s Top 50 Women in Tech. She describes her success as a privilege for having supportive parents who made sure she and her siblings get a top-notch education. “I grew up surrounded by strong women but it was always understood that your priority is the family and you do your work on the side, that was the context.” - Rana el Kaliouby EI and AI, Counterintuitive Christopher asks about how Rana speaks about Emotional intelligence in the AI world as it is oftentimes, counterintuitive. Rana shares how her endeavors connected the two. “Even 25 years ago, I saw this pattern, with tech, it empowers us to communicate with more people. But I always felt there was something missing. We were communicating with more and more people so the quantity is there but the quality of the connection wasn't quite there. It was almost like an illusion of a connection. - Rana el Kaliouby Rana shares about her first time living abroad. She was newly married at the time and she found herself away from her family and then-husband who had to stay behind to run a software company. She realized that despite spending a lot of time with her laptop and mobile phone, she always felt alone due to a lack of intimacy of technology. Importance of Emotional Intelligence During Rana’s study abroad, technology served as the main portal of communication between her and her family. However, it fails to communicate the richness of her voice, intonation, facial expressions, and gestures. Non-verbal communications are lost she was chatting over text with her family. “That just got me thinking, emotional intelligence and our emotions, in general, are so important in how we live our lives, how we make decisions, how we connect with one another, how we learn, how our memory gets encoded yet, in the digital universe, its devoid of all of that. That set me on the path of building technology that has AI and emotional intelligence and maybe even someday, empathy.” - Rana el Kaliouby To hear more about Rana ’s views on human and emotional AI and the ethics of AI, download and listen to this episode. Bio: Rana is co-founder and CEO of Affectiva. Having defined the category of Emotion AI, Rana is now pioneering Human Perception AI: technology that can understand all things human. A passionate advocate for innovation, ethics in AI and diversity, Rana has been recognized on Fortune’s 40 Under 40 and Forbes America’s Top 50 Women in Tech. Rana is a World Economic Forum Young Global Leader. She holds a PhD from the University of Cambridge and a Post Doctorate at MIT. Links: Linkedin: Kaliouby Twitter: @kaliouby Affectiva Leadership Team We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!
Today, we have a riveting conversation with Dr. Rana el Kaliouby. She’s a tech / AI entrepreneur and the author of a brand new book out called Girl Decoded. Rana is the co-founder and CEO of Affectiva. Her work on A.I. is bleeding edge, particularly around human and emotional AI and the ethics of AI and more. This is a stunning, inspiring, real dialogue that you’ll surely love. Top Woman in Tech Rana el Kaliouby is a Muslim woman kicking butt in the American tech entrepreneur world. She holds a Ph.D. from the University of Cambridge and a Post Doctorate at MIT. She’s one of Fortune’s 40 Under 40 and Forbes says she’s one of America’s Top 50 Women in Tech. She describes her success as a privilege for having supportive parents who made sure she and her siblings get a top-notch education. “I grew up surrounded by strong women but it was always understood that your priority is the family and you do your work on the side, that was the context.” - Rana el Kaliouby EI and AI, Counterintuitive Christopher asks about how Rana speaks about Emotional intelligence in the AI world as it is oftentimes, counterintuitive. Rana shares how her endeavors connected the two. “Even 25 years ago, I saw this pattern, with tech, it empowers us to communicate with more people. But I always felt there was something missing. We were communicating with more and more people so the quantity is there but the quality of the connection wasn't quite there. It was almost like an illusion of a connection. - Rana el Kaliouby Rana shares about her first time living abroad. She was newly married at the time and she found herself away from her family and then-husband who had to stay behind to run a software company. She realized that despite spending a lot of time with her laptop and mobile phone, she always felt alone due to a lack of intimacy of technology. Importance of Emotional Intelligence During Rana’s study abroad, technology served as the main portal of communication between her and her family. However, it fails to communicate the richness of her voice, intonation, facial expressions, and gestures. Non-verbal communications are lost she was chatting over text with her family. “That just got me thinking, emotional intelligence and our emotions, in general, are so important in how we live our lives, how we make decisions, how we connect with one another, how we learn, how our memory gets encoded yet, in the digital universe, its devoid of all of that. That set me on the path of building technology that has AI and emotional intelligence and maybe even someday, empathy.” - Rana el Kaliouby To hear more about Rana ’s views on human and emotional AI and the ethics of AI, download and listen to this episode. Bio: Rana is co-founder and CEO of Affectiva. Having defined the category of Emotion AI, Rana is now pioneering Human Perception AI: technology that can understand all things human. A passionate advocate for innovation, ethics in AI and diversity, Rana has been recognized on Fortune’s 40 Under 40 and Forbes America’s Top 50 Women in Tech. Rana is a World Economic Forum Young Global Leader. She holds a PhD from the University of Cambridge and a Post Doctorate at MIT. Links: Linkedin: Kaliouby Twitter: @kaliouby Affectiva Leadership Team We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram, and subscribe on iTunes!
Nawal Motawi is the award-winning owner and artistic director at Motawi Tileworks in Ann Arbor, Michigan. In 1992, Nawal launched Motawi Tileworks out of her basement and sold her one-of-a-kind artistic tiles at local farmers markets. Today, she runs this thriving, nationally recognized company with over 30 staff members. The tiles are currently sold in over 450 showrooms, stores and galleries around the country. A practitioner of open-book management and the Toyota style of lean manufacturing, Nawal leads Motawi Tileworks with a vision of positivity and accountability. This mentality has led her company to top success, and through hard times as the team worked to find solutions together. In addition to her art, Nawal’s leadership has also gained national attention. In 2017, Motawi Tileworks landed on the Forbes America's Best Small Companies List. In 2016, she received the Woman-Owned Small Business Award presented by the Michigan Small Business Development Center. Nawal and Motawi tiles have also been featured in publications like the New York Times and Dwell Magazine, and can be seen at destinations like Disneyland, the University of Michigan Medical Center and Yale University. In this week’s donothing podcast, discover what inspired Nawal to realize her artistic dreams, how she grew Motawi Tileworks to prosperity, why she’s always striving to be a better leader and much more. Connect With Motawi Tileworks Website Twitter LinkedIn
In episode 40 of the Synergen Leadership Podcast, Julian speaks with Bianca Bowron-Cuthill, Head of Customer Success at Intuit Australia. Intuit is a business and financial software company that develops software for personal finance, small business, tax and accounting including QuickBooks. Founded in 1983, Intuit has over 9,000 employees in 20 locations across 9 countries. With revenue over $6.0 billion, Intuit is also featured on Fortune 100 Best Companies to Work, People Magazine Companies That Care and Forbes America’s Best Employers for Diversity. Leading the Customer Success function at Intuit Australia, Bianca is an experienced leader in building a culture of innovation. She is passionate about customer experience, innovation, coaching & building high performing teams and in 2018 she was named as one of the Top 50 most influential women in accounting. During her chat with Julian, Bianca shares her views on leadership and some of the tools and techniques she uses to be a successful businesswoman and leader. Go To: Bianca's LinkedIn Profile Intuit Website
Live Different Podcast: Business | Travel | Health | Performance
John Hall, CEO of Influence and Co, and author of the new book, Top of Mind: Use Content to Unleash Your Influence and Engage Those Who Matter to You joins us on the podcast today. We talk about how every person and brand can have an online content strategy and how to do it the right way. John is an expert on building credibility, authority positioning, and humanizing businesses in the online world. John and his company’s strategies have personally helped me do things like: write for Forbes, be flown to judge Startup Weekend with a panel of esteemed judges, grow my following on LinkedIn and help get the right people talking about Under30Experiences. John is a huge believer in taking time off to think, reflect, and surrounding yourself with the right people. He’s also been Ernst and Young’s Entrepreneur of the Year and has led his company to Forbes’ America’s Most Promising Companies list…. Listen up!
Winner of the CES Innovation Award is the “bed reborn.” in the form of a new smart mattress. Sleep Number’s 360 smart bed will forever transform the way people sleep. The new integrated design includes a proprietary algorithm (powered by SleepIQ technology) and machine learning to intuitively sense and automatically adjust all night for an effortless and optimized sleep experience. Machine learning features include automatically adjusting if you snore, adding an automatic night light on the bed if you get up in the middle of the night, and pre-warming to toast up your feet on a cold evening. It also connects to an app to offer information on how you’re sleeping. In addition to the impressive tech embedded in the bed, Sleep Number have had to evolve to compete with the "disruptors" that have popped up in the mattress industry this past couple of years. After hearing how they are passionate about improving lives through innovative sleep solutions. I invited Sleep Number onto the show to find out more about their vision of a world with connected sleep being at the center of well-being. Buckle up and hold on tight as we head all the way to VEGAS to chat to the guys at Sleep number who are Proud to be one of Forbes America’s Most Trustworthy Companies and Innovator in smart bed technology with Silicon Valley-based SleepIQ® LABS
Kim Whittemore, Managing Director Kim founded GUIDE ISLAND LLC in 2008 after building a successful career as a C-level strategic marketing, business development and product development executive in both early-stage companies and Fortune 50 environments. Her track record includes successes in start-ups, turnarounds, joint ventures and strategic alliances.Kim has over 10 years of international experience including 3 years living and working in Europe. Kim also serves as Managing Director of Miller Communications Group in San Francisco,with emphasis on life sciences and healthcare technology clients. She is one of 13 Experts for Forbes “America's Most Promising Companies” program and a designated Expert in strategy, marketing, product development and general management for Michael Milken's Bizmore.com venture. Kim is personally committed to women's health and in particular,women's sexual health. Kim serves on the Board of Directors of the Institute for Sexual Medicine, has participated in San Diego Sexual Medicine's quarterly patient panel as part of its “Sex in our City”series. She recently appeared on Discovery Health TV and in EmpowHER women's health website videos dealing with women's sexual health. Kim is also active in the American Red Cross Aphaeresis donor program. She holds a Bachelor of Arts degree in International Relations from the University of Pennsylvania, attended graduate courses in Computer Science at MIT. Kim is a member of the Advisory Board for the Master of Science in Organization Leadership Program at Cabrini College, a member of the MIT Enterprise Forum (San Diego), Forte Foundation and an Advisory Board member for two of her privately-held clients as well as a co-founder of the Schmincke Research Alliance in Baltimore, MD.
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