Podcasts about property managers

When creating your property management and lease agreements, there may be crucial pieces of information you are missing that could proactively protect you and your team… In this episode of the #DoorGrowShow, property management growth expert Jason Hull sits down with Tim Baldwin from Property Management Law Solutions to talk about proactive strategies like scheduled inspections, maintenance plans, helping landlords stay ahead of costly problems, avoiding crisis mode, ensuring long-term property health, and more. You'll Learn [3:06] Creating Effective Property Management Agreements [8:34] Mold Addendums, Resident Benefits Packages, & More  [12:44] Building Efficient Property Management Systems Quotables "A lot of property management business owners view these contracts as just a protection that happens once you're legally at war with somebody. Instead of a proactive preemptive measure." "A lot of times it doesn't even matter what is written in the contract, it matters what they think is in the contract, the tenant or the owner." "We don't want to just be adding more bells and whistles and services if it's not actually going to be a profit center." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript Tim Baldwin (00:00) property management companies need to make sure that both of those agreements really take their business from the beginning of how they operate to at the end of the tenancy and even the move out process and what governs those relationships.   Jason Hull (00:00) sure, property management companies need to make sure that both of those agreements really take their business from the beginning of how they operate to the end of the tenancy and even the move out process and what governs those   All right, I am Jason Hull, the founder and CEO of DoorGrow, the world's leading and most comprehensive coaching and consulting firm for long-term residential property management entrepreneurs. For over a decade and a half, we have brought innovative strategies and optimization to the property management industry. We talked to thousands of property management business owners. We've coached hundreds.   helping them figure out how to grow their business. And at DoorGrow, we believe good property managers can change the world and that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. We are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. Now, let's get into the show. So today, I'm hanging out with   Tim Baldwin, welcome Tim. Thank you, Jason. And Tim is with a company called Property Management Law Solutions. So Tim, give the audience a little bit of background about you and how you kind of got connected to property management, how you kind of started into entrepreneurism. Give us a little bit of your journey. Yeah.   Tim Baldwin (01:05) Thank you, Jason.   Yeah, so I   am an attorney in Florida. I've been licensed to practice law for almost 22 years. I started out as a prosecutor when I was just out of law school. And then in 2006, I started my own practice. And when I did that, I wanted to enter into an area of law that really there weren't a lot of attorneys practicing. And so that led me to property managers, property management itself, and to the landlord business.   Jason Hull (01:42) enter   Got it. Okay, cool. Yeah.   Tim Baldwin (01:54) Since 2006, I really have specialized primarily in this area of law. And so for the past 20 years, I have developed a clientele throughout the state of Florida with my law firm, which is Property Management Law Solutions. And we help landlords, property owners, apartments, and property management companies across the state of Florida.   Jason Hull (02:18) And Florida usually is right in line with all the new stuff going on. There's California and Florida. So I'm sure you see some of the new stuff that's probably headed your way from California eventually maybe.   Tim Baldwin (02:27) You   We're sort of on a different spectrum,   I guess you might say in California, but yeah.   Jason Hull (02:38) Yeah,   yeah, totally. So, okay, well, yeah, I'm really interested in getting into the topic at hand. we're gonna be talking about.   proactive strategies like scheduled inspections, maintenance plans, helping landlords stay ahead of costly problems, avoiding crisis mode, ensuring long-term property health, and several other things. There's a lot. So where should we begin?   Tim Baldwin (03:06) I think the place to begin really for property managers and landlords is making sure they have the foundations correct. And I think a huge part of that is the lease agreement. The lease agreement is the operations document essentially. And that's where every property manager really should start when it comes to managing property. if you want to head dive into that, I'd be glad to talk about that topic.   Jason Hull (03:12) sure they have the foundations correct.   Yeah, let's do it.   Tim Baldwin (03:30) Well, like I said, it is the foundational document, just the operational document you have with tenants. And Jason, what I've seen throughout the years is sort of this common theme that landlords, property managers don't quite understand the significance of the lease and how ⁓ to see it as their business document, as their operations document, because that document is what   Jason Hull (03:30) Well, like I said, it is the foundational.   you know this was seen throughout the years is sort of this common theme that landlords that you know property manager managers I don't quite understand the significance of the lease and how to how to see it as their business document as their operations document because that document is what   you know obligates the tenants to act or not act in a certain way.   Tim Baldwin (03:58) obligates the tenants to act or not act in a certain way. It   gives the landlords the enforcement mechanism to run their business the way that they want to run it, as long as it's in compliance with the statute, of course. And so that part of it is ⁓ just absolutely critical. And it should address all of the various topics and ⁓ parts of the property management business that property managers see   Jason Hull (04:03) It gives the landlords the enforcement mechanism to run their business the way that they want to run it as long as it's in compliance with the statute of course. Sure. And so that part of it is just absolutely critical and it should address all of the various topics and parts of the property management business that property managers   see not just from a day to day standpoint but also the   Tim Baldwin (04:27) not just from a day-to-day standpoint, but also the sort   of the more rare instances or the occasions where it are unusual, but yet the lease still addresses those topics.   Jason Hull (04:31) So are there more rare instances or the occasions where it are unusual but yet the lease still addresses those   topics? Yeah, so Tim, I totally agree with you. One of the challenges I see is that usually when it comes to contracts, lot of property management business owners view these contracts as just a protection that happens once you're legally at war with somebody. Instead of a proactive preemptive measure,   of setting boundaries and expectations that can create a healthier relationship. so a lot of times it doesn't even matter what is written in the contract, it matters what they think is in the contract, the tenant or the owner. And so this is why we coach our clients on making sure that you do a review through the entire agreement with them and you use that as, like you're saying, as a document to help change things operationally.   You go through with them and explain to the tenant, this is what we expect from you. This is when rents due. This is the consequence. Do you understand this? Because it matters what they understand is in the agreement if you want them to be a better tenant or better owner. Otherwise, the document's really just a tool to go to war with somebody once you're in complete chaos. And there's a major issue. And we don't want to be in those situations. We want agreements. And yes, we want to protect ourselves.   Tim Baldwin (05:39) Absolutely.   Yeah.   Jason Hull (05:52) But even better is if we use it as an onboarding tool.   Tim Baldwin (05:56) You know, you're exactly right. mean, the education part of this is critical so that tenants know what to expect and sort of preparing onboarding documents that of course reflect what the lease provides. And sort of in tandem with that is the property management agreement itself. So property managers, knowing what they want in their business, knowing how they're going to operate, you mentioned inspections, know, having the criteria of when it is that you're going to inspect the property.   Jason Hull (05:56) Yeah, we are.   sort of entanglement with that is   Tim Baldwin (06:24) You know, if there's ⁓ additional inspections that may come up, whether it's owner requested or maybe it's an incidental that requires you to go inspect. So the property management agreement is just as important on the owner's side of things. And the lease in the property management agreement need to align with each other because you don't want to obligate yourself sort of on one end with the property management agreement, but then not have those enforcement mechanisms on the tenant side of things within the lease agreement.   Jason Hull (06:24) ⁓ You know, there's additional inspections that may come up whether it's only requested or maybe it's an incidental that requires you to go expect so that the property management agreement is just as important important on the owner's side of things and the lease in the property management agreement needs to align with each other because you don't want to obviate yourself sort of on one end with the property management agreement but then not have those enforcement mechanisms on the tenant side of things within the lease   agreement.   Got it, yeah. So if it's important for the tenant and the owners agreements for them to be able to understand these, how important is it for these documents to be plain language versus legal speak?   Tim Baldwin (07:10) Well, I mean, it's hard to get away from some of the legal speak if you want to call it that just because it's just like whenever you go close on a property. mean, you know, probably your audience is very familiar with that. I mean, there's just document after document. know, so it obviously can be put in plain terms, but it's not even so much about whether it's going to put in plain terms versus legalese, but rather which subject matter is going to be addressed.   That's the more important part of either one of these agreements, the property management agreement or the lease agreement. And so really, ⁓ landlords out there need to make sure, property management companies need to make sure that both of those agreements really take their business from the beginning of how they operate to at the end of the tenancy and even the move out process and what governs those relationships.   Jason Hull (07:37) either one of these agreements, the property management agreement or the lease agreement. so really landlords out there need to make sure, property management companies need to make sure that both of those agreements really take their business from the beginning of how they operate to the end of the tenancy and even the move out process and what governs those relationships.   Got it. So if they've got these really great agreements in place, hopefully maybe the language is   easy enough for them to be able to read it and understand it a bit so it's not super thick like some of the business stuff I've signed in the past. And then, and it's got like all these proactive things like inspections, rent increases are built in and some of these things that it prevents later problems and later challenges.   so they don't run into these scenarios where now it's a battle or someone's upset or there's a new negotiation that has to happen. What are some of the most critical things that you're seeing that people need to be putting into these agreements?   Tim Baldwin (08:40) Well, aside from just what you might consider to be the typical areas of interest in a lease agreement, what we're seeing a lot nowadays and really for the past few years, a really significant increase in tenant complaints with regard to mold. It's a really, really hot issue. And so having a mold addendum that really...   provides the nuts and bolts of what is the obligation of the landlord and the tenant when it comes to a claim for mold. ⁓ It's kind of a fact I just did a podcast or a seminar, mean, a seminar on this ⁓ last week ⁓ on this issue. And because really this is a topic that for years attorneys did not, I don't think even myself included, didn't really properly...   Jason Hull (09:02) I   when it comes to a claim for more. It's kind of that type of just need a podcast or a seminar, mean a seminar on this last week on this issue. And because really this is a topic that for years, attorneys did not, don't think even myself included, didn't really properly   address to the fullest. But since we see it so regularly now, we have a motor venom that provides for what the...   Tim Baldwin (09:27) addressed to the fullest. But since we see it so regularly now, you know, we have a molded end of that provides for what the parties are to   do in that event. So that's, that's a really big one. You mentioned maintenance. That's another big win ⁓ to where landlords need to be able to put some of the minor maintenance obligations on tenants because what is what's happening. And I'm sure your audience has experienced this before.   Jason Hull (09:37) to in that event. So that's a really big one. You mentioned maintenance. That's another big one to where landlords need to be able to put some of the minor maintenance obligations on tenants because what's happening, and I'm sure your audience has experienced this   before, is that the tenants expect the landlords to just do everything, mean, down to changing out a light bulb. So if those things are not addressed in the lease, the landlords can really...   Tim Baldwin (09:54) is that the tenants expect the landlords to just do everything. I down to changing out a light bulb. And so if those things are not addressed in the lease, the landlords can really find   themselves spinning their wheels and just having a hard time with informing the tenants, no, this is your responsibility. But if they can't point to it in a lease, it becomes problematic for the landlord. So those are two big issues that we see a whole lot.   Jason Hull (10:05) So just making sure there's really strong clarity related to maintenance, clarity related to mold. Mold's got to be a big issue in Florida. You guys have crazy humidity there. ⁓   Tim Baldwin (10:31) Yeah. Yeah.   Jason Hull (10:34) Not as big a deal in California,   Tim Baldwin (10:34) It is.   Jason Hull (10:35) which is pretty dry, but yeah, still an issue. Anything else that you're seeing? What about maybe like, there's been a lot of push in the last several years for resident benefits packages and putting some additional fees onto the tenants?   Tim Baldwin (10:52) Yeah, yeah, the revenue   stream is very important, of course, for property management companies and they're trying to figure out ways of creating those additional revenue centers. And one of them is, of course, tenant benefit packages. There's a variety of vendors that try to sort of pull those together into one package so that whatever it is that they're providing to the tenants, you can sort of get it all in one place. Some property management companies are creating sort of ⁓   Jason Hull (11:07) Mm-hmm.   whatever it is that they're providing to the tenants, you can sort of keep it all in one place. Some popular companies are creating ⁓   Tim Baldwin (11:21) those incidentals on their own, whether it's insurance coverage, certain amenities, credit building,   Jason Hull (11:21) those incidentals on their own. Whether it's insurance coverage, I'm sorry. ⁓ Filters. Yeah, credit building. Yeah.   Tim Baldwin (11:35) online portals, and these types of things. sort of this bulk. And then, of course, you've got to price it out correctly to make sure you're not losing money.   Jason Hull (11:37) these types of things are sort of this ball. And then of course you gotta price it out correctly to make sure you're not losing money.   Tim Baldwin (11:44) Another thing that ⁓ is fairly common and popular nowadays is sort of having these legal services, not legal services, but they're helping to reduce the cost of legal expenses in the event you have an eviction, covering costs or if you want to cover rent that the tenant hasn't paid up to   Jason Hull (11:45) Another thing that is fairly common in popular nowadays is sort of having these legal service, they're not legal services, but they're helping to reduce the cost of legal expenses and eventually have an addiction covering costs or if you wanna cover rent that the tenant hasn't paid.   Tim Baldwin (12:05) a certain amount. There's all these types of things that are ⁓ becoming more more popular, but as I...   Jason Hull (12:06) up to a certain amount, know, all these types of things that are becoming more more popular.   as I say to everybody that comes to me in this regard, you really got to make sure you're punching the numbers properly. You don't want to be losing money. And sometimes it has to do with how many properties you manage because you can leverage the numbers to create a bigger and better benefit for the tenants as well as for the property owners.   Tim Baldwin (12:13) say to every client that comes to me in this regard, you really got to make sure you're crunching the numbers properly. You don't want to be losing money and sometimes it has to do with how many properties you manage because you can leverage the numbers to create a bigger and better benefit for the tenants as well as for the property owners.   Jason Hull (12:34) Yeah, that makes sense. Obviously, we don't want to just be adding more more bells and whistles and services if it's not actually going to be a profit center, if we're going to be losing money. Cool. So now you mentioned, you know, in preparation for this, you know, it says, Tim will also discuss how consistency, documentation, structured maintenance routines.   Tim Baldwin (12:43) Exactly.   Jason Hull (12:55) not only prevent maintenance, like prevent emergencies, but also build lasting value and trust with tenants. And so let's get into that a little bit.   Tim Baldwin (13:03) Yeah, well everything that the property manager does really needs to be mapped out. Again, starting from the very beginning of creating this tenancy all the way through to the end of it is that the property managers need to know, you know, here's what I'm going to inspect. These are the services that we're going to provide. This is how we're going to process towards end of the lease processes. For an example, requiring tenants who are already placed   Jason Hull (13:04) Yeah,   who are already   placed to apply again to make sure that they still qualify to renew that lease. So having all of these touchstones, if you will, throughout the tenancy, those things really need to be mapped out in advance, put into your calendar, having the proper forms that relate to whatever it is that you're doing so you can notify the tenant, hey, this is coming up, or hey, we're going to be here doing this, or hey, the end of your lease is coming up.   Tim Baldwin (13:28) to apply again, to make sure that they still qualify to renew that lease. So having all of these touchstones, if you will, throughout the tenancy, those things really need to be mapped out in advance, put into your calendar, having the proper forms that relate to whatever it is that you're doing so you can notify the tenant, hey, this is coming up, or hey, we're gonna be here doing this, ⁓ or hey, the end of your lease is coming up, we need   to know what you're going to do. ⁓   Jason Hull (13:55) We need to know what you're going to do.   Tim Baldwin (13:58) It really is, ⁓ the structure itself helps to reduce the amount of wasted time. It sort of seems oxymoronic to say, if I put more effort into the management, into the steps of the process, that's gonna take time. But in reality, when you make it a system and these things become automatic, and that it becomes part of what your team does on   Jason Hull (13:58) it really is the structure itself helps to reduce the amount of wasted time. It sort of seems oxymoronic to say, if I put more effort into the management, into the steps of the process, that's going to take time. But in reality, when you make it a system, these things become automatic in that it becomes part of what your team does.   Tim Baldwin (14:22) the routine, it does reduce a lot of time with confusion.   Jason Hull (14:22) on the routine, does reduce a lot of time with confusion,   Tim Baldwin (14:27) know, miscommunication, missing things that you should have caught, and then making sure that you know which tenants should be renewed and which ones shouldn't be renewed. So all these things work together to make management a more efficient system.   Jason Hull (14:27) miscommunication, missing things that you should have caught, and then making sure that you know which tenants should be renewed and which ones shouldn't be renewed. So all these things work together to make management a more efficient system. Got it. So a lot of property managers probably initially tried to do everything themselves. That's like what entrepreneurs do. They're like, I'll figure it out.   Tim Baldwin (14:48) Yeah. Yeah.   Yeah.   Jason Hull (14:51) I'll go   ask AI, I'll go watch some YouTube videos. I don't know if I need a lawyer. I don't know. And they try and figure this stuff out themselves. What are some of the challenges that you see that kind of reveal to you why your business exists? Obviously your business exists to solve some real problems. So why would they need PM Law Solutions?   Tim Baldwin (15:14) Well, it's kind of like   what you're doing in the sense that when you have a service that's servicing a need for property managers, you're the professional, you have the training, you have the experience, you have the knowledge to help managers deal with really what they shouldn't have to be dealing with on the day to day. So from my standpoint, of course, property managers are not lawyers. Well, it's more than just law.   Jason Hull (15:38) It's more than just   law. It's seeing the big picture, it's seeing the full scope of how you get from point A to point Z seamlessly, efficiently, with productivity. And so having the professionals to help you streamline what you're doing, make sure you're doing it properly, make sure you're doing it to reduce the risks of liability is all part of what a professional should be helping you with, whether it's an attorney or even somebody like yourself who says, you want to grow?   Tim Baldwin (15:39) It's seeing the big picture, it's seeing the full scope of how you get from point A to point Z seamlessly, efficiently, with productivity. And so having the professionals to help you streamline what you're doing, make sure you're doing it properly, make sure you're doing it to reduce the risks of liability ⁓ is all part of what a professional should be helping you with, whether it's an attorney or even somebody like yourself who says, hey, you want to grow?   you want   more business, you want to be able to do it with more profit, then these are the steps you need to be taking. So any professional that's servicing that kind of a company, first of all, they should have something that they're providing that is the benefit and it has the value that they're paying for that service.   Jason Hull (16:08) you want more business, you want to be able to do it for a profit, and these are the steps you need to be taking. So any professional that's servicing that kind of a company, first of all, they should have something that they're providing that is the benefit and it has the value that they're paying for that   service. So what are some of the, I'd love you to tell the audience a little bit about property management law solutions and why they should maybe entertain a conversation with you.   why your company might be beneficial, how you could help them with some of the stuff we've been chatting about. Tell us a little bit about the business.   Tim Baldwin (16:44) Yeah, well, this is our specialty. So everything that we   do in this office is designed to help landlords, property owners in their rental business. We do some other things as well, real estate related, but the bulk of what we do is helping property management companies and landlords. so, ⁓ you know, again, it's setting up your system and your business correctly. It's getting those foundational documents. Also, you're getting sort of that library of resources and knowledge that you need.   Jason Hull (16:58) And so, ⁓ you know, again,   sort of that library of resources and knowledge that   you need, the training and education so that you're ⁓ managing properties the proper way. And so we can spot issues anytime you run into a situation where, hey, what do I do? This is what the tenant is saying. I'm not sure, you know, what is my standing here? What is my position here? How do I reduce my risk of liability? That's what an attorney who specializes in this area can help them do.   Tim Baldwin (17:10) the training and education so that you're ⁓ managing properties the proper way. And so ⁓ we can spot issues anytime you run into a situation to where, what do I do? This is what the tenant is saying. I'm not sure. You know, what is my standing here? What is my position here? How do I reduce my risk of liability? That's what an attorney who specializes in this area can help them do.   Not to mention help them with, again, the streamlining aspect of what they do because   Jason Hull (17:35) not to mention help them with the streamlining aspect of what they do   because property management business itself as you well know Jason is one that you have to really work on those margins to make sure that you're making a profit. So when you're wasting time and you're spending money unnecessarily it really can eat into that profit margin. So property management companies have us on retainer.   Tim Baldwin (17:40) Property management, the property management business itself, as you well know, Jason, is one that you have to really work on those margins to make sure that you're making a profit. And so when you're wasting time and you're spending money unnecessarily, it really can eat into that profit margin. So property management companies ⁓ have us on retainer to really   help them make sure that they're doing business the right way in that regard. We help them with ⁓ drafting those documents they need.   Jason Hull (18:02) to really help them make sure that they're doing business the right way in that regard. We help them with drafting those documents they   Tim Baldwin (18:09) with giving that legal advice. If they ever do have a legal contest or dispute in some way, we step in to help resolve it quickly, to try to avoid litigation, to resolve matters before they get out of hand. So having a law firm really help you at the beginning of things and earlier on tends to really help them save a lot of money and a lot of waste   Jason Hull (18:09) need, with giving that legal advice. If they ever do have a legal contest or dispute in some way, we step in and help resolve it quickly to try to avoid litigation, to resolve matters before they get out of hand. So having a law firm really help you at the beginning of things and earlier on tends to really help them save a lot of money.   Tim Baldwin (18:32) of time.   Jason Hull (18:32) Got it. Yeah. Yeah. Prevents a lot of major problems and major headaches later that could be very costly in terms of time and money. Got it. Cool. Well, Tim, I appreciate you coming here and hanging out with us on the DoorGrow show. Real quick word from our sponsor. This episode is brought to you by KRS SmartBooks, the bookkeeping team, property manager's trust when they're serious about growth. So listen, the holidays are busy enough.   Tim Baldwin (18:38) Yeah, absolutely.   Jason Hull (18:55) The last thing you need heading into January is another month of messy books, trust accounts that might be off, or owners blowing up your inbox asking why their statements don't make sense. KRS SmartBooks fixes that. They specialize in property management, accounting and app folio, building and yardie, propertyware and more. They make sure your financials are clean, compliant and ready for growth so you can focus on scaling your portfolio. And here's your end of year win.   If you enroll before December 31st, you'll get 30 % off your first month of bookkeeping. That's real savings and a real chance to start the new year with clarity instead of chaos. Visit krsbooks.com and mention DoorGrow on your intake form to unlock your discount. So, in final words, like in wrapping up, what would you like to say to all the property management business owners out there that are maybe   relevant to your business, you only deal with Florida, correct? For now. For now, okay. Okay, so if they're Florida property manager, if they're not a Florida property manager currently, where would you send people? Like how do they find somebody that's gonna be a good resource similar to you in another state? Well, the association is...   Tim Baldwin (19:44) For now, we are expanding outside of Florida, but yes.   Well, the associations, ⁓ apartment   associations, residential property management association may have some referrals in that way. And so I would probably start there. You can look at the bar association websites in those states to see if there are attorneys who hold themselves out as experts or specialists in that area of law. Those are two common ways of doing it. Obviously you could do a Google search, but trying to find someone.   Jason Hull (20:11) Okay.   and hold.   you can do Google search but trying to   find someone and I would encourage your audience to find the right law firm that fits the way you like to do business, who fits your personality, that you can easily communicate with, that you're able to get in contact with them in fairly short order. Those are critical components of having a landlord attorney because in that business things can happen and do happen.   Tim Baldwin (20:27) I would encourage your audience to find the right law firm that fits the way you like to do business, who fits your personality, that you can easily communicate with, that you're able to get in contact with them in fairly short order. Those are critical components of having a landlord attorney because in that business, things can happen and do happen very quickly   and so having a timely response is important.   So you might reach out to other companies or other landlords that you know in your network, start asking for referrals, do an interview, contact the law firm, ask them if you can talk to them about what they can provide to you, what their cost is, obviously, and see if that is a good fit for you.   Jason Hull (21:13) Got it. So if they're in Florida, how do they get in touch with you?   Tim Baldwin (21:18) Several ways they can look us up on our website which is PMLawSolutions.com. You can also go to LinkedIn, look at my name, Tim Baldwin, or Property Management Law Solutions. You can find me on LinkedIn. if you want to call our office, you can do that as well at 850-857-2463.   Jason Hull (21:31) speak. But if you want to call our office, you can do that as well at   850-857-2463. Perfect. All right, Tim, appreciate you coming out and hanging out here with me here on the DoorGrow show. My pleasure, Jason. Thank you. All right. So for those of you, if you are struggling to figure out how to grow your property management business, we are the best in the world at that here at DoorGrow.   Tim Baldwin (21:44) My pleasure, Jason. Thank you.   Jason Hull (21:55) Reach out to us. would love to see if we could help and take a look at your business if you want to get to the next level. If you would like a free training on how to get unlimited leads for free, text the word leads to 512-648-4608 and we'll send it to you. Also join our free Facebook community just for property management business owners by going to doorgrowclub.com. And if you would like to get the best ideas in property management, join our newsletter.   at doorgrow.com slash subscribe. And if you found this episode even a little bit helpful, don't forget to subscribe and leave us a review on whatever channel you saw this or heard this on. We'd really appreciate it. And until next time, remember the slowest path to growth is to do it alone. So let's grow together. Bye everyone.  

Dans cet épisode, tu découvres comment une conciergerie peut se structurer intelligemment pour gérer un grand nombre de logements tout en maintenant un haut niveau de qualité. On parle vision long terme, organisation, outils internes et exigence opérationnelle dans la gestion Airbnb. Un échange concret et pédagogique pour t'aider à sortir de l'artisanat, sécuriser ton activité et construire une conciergerie rentable et sereine en location courte durée, même si tu débutes.

Let Us Know What You Thought Of The Episode This episode is a solo one — no guest, no interviews — just a real conversation about something almost every real estate investor runs into at some point: hesitation. Not starting. Waiting a little too long after saying you were going to move.As the year starts to slow down and the noise fades, it creates space to reflect. The inbox calms down, the calendar opens up, and suddenly you have room to think. That's usually when the big questions show up. Did you actually move closer to your real estate goals this year, or did you spend more time thinking and talking about them?In this episode, I talk about why doing nothing can quietly become the biggest risk in real estate investing. Not because you're doing anything wrong — but because inaction slowly chips away at confidence, momentum, and belief over time. Opportunities pass, habits settle in, and what felt clear in January starts to feel distant by December.We cover:Why hesitation shows up for every investor, no matter the experience levelHow market uncertainty, life, and self-doubt can stall progressThe hidden cost of waiting too long to act in real estateHow inaction impacts confidence and long-term growthQuestions to ask yourself before heading into the new yearSimple ways to rebuild momentum without feeling overwhelmedIf you've ever felt stuck, unsure, or caught in a cycle of waiting for the “right time,” this episode will resonate. It's about awareness, reflection, and stepping into the next year with clarity, intention, and a plan you can actually follow.Register for the 5 Day Real Estate Investing Challenge:https://thesavvyinvestor.ca/5-day-real-estate-investing-challenge/Learn More About Our Trusted Partner - FrontLobbyFrontLobby is a platform designed for Landlords, Property Managers, and Renters. Our mission is to improve the rental industry for everyone. We believe in creating a win-win scenario where Housing Providers and Renters prosper.Would you like to learn more? Visit:https://thesavvyinvestor.ca/front-lobby Savvy Investor Links:Website: https://thesavvyinvestor.ca Instagram: https://www.instagram.com/savvy_investors YouTube: https://www.youtube.com/@thesavvyinvestorJoin our FREE Savvy Investor Facebook Community:  https://www.facebook.com/groups/341243106757064Disclaimer: The views and advice expressed on this podcast are those of the participants and do not necessarily reflect the opinions or beliefs of the podcast host or affiliated parties. The content is for entertainment purposes only and should not be considered as professional financial, legal, or investment advice. Listeners are encouraged to conduct their own research and consult with qualified professionals before making any financial decisions. The podcast host and producers are not responsible for any actions taken based on the information provided.

This was the first email response SHLTMM received from Karina stating, "my mom and I have always been really close. She has always been super supportive of me wanting to pursue music. She always knew along with her late father that I would grow up to be musical because as a baby I would hum and sing songs before I was able to speak. I've been really blessed with great parents who both attend nearly every one of my performances since I first started performing. I'm very lucky to have a very supportive and close family."If truly was effortless speaking with Norma and Karina. Norma shared stories of her mother and father, both Armenian and both very present in her life, especially before and after Karina was born. As I mentioned earlier, Karina was a preemie baby and Norma was bed ridden in the hospital for a number of weeks before her daughter was born. Norma's mother , Karina's grandmother instilled confidence in her daughter and helped her stay strong during the tough times. Again, the pediatric doctor's told Norma that her baby may not make it to certain milestones, yet Norma was confident because of her mother's endless support and wisdom. MANHATTAN SCHOOL OF MUSIC:https://www.msmnyc.edu/livestream/vartanian-2025/CLASSIC LYRICS ARTS:https://www.classiclyricarts.org/karina-vartanian-berkshiresRecent PerformancesBIO:KARINA VARTANIAN is a recent graduate of the Manhattan School of Music, where she earned her Bachelor of Music and received the Josephine C. Whitford Award, a commencement honor recognizing exceptional achievement. Her partial opera role credits include Frasquita (Carmen), Fiordiligi (Così fan tutte), Zweite Dame (Die Zauberflöte), Donna Elvira (Don Giovanni), La Contessa (Le nozze di Figaro), Zerlina (Don Giovanni), Susanna (Le nozze di Figaro), and Barbarina (Le nozze di Figaro). Karina recently participated in the Bel Canto Masterclass with Maya Sypert and performed in a concert with The Art Song Preservation Society of New York (2025). This summer, she will make her operatic role debut as Zerlina in Don Giovanni at the Winter Harbor Music Festival. In 2019, she was a solo finalist in the Armenian Youth Talent Competition at Carnegie Hall. She was invited to sing for the pontifical visit of His Holiness Aram I at the Rainbow Room (2023) and was recently invited to perform at the 40th Anniversary Banquet celebrating Archbishop Anoushavan at Terrace on the Park. Karina is a contracted soloist with The Opera Collective (2024–25) and a proud recipient of the AGBU Arts Scholarship (2023–25). At MSM, she served as Chair of Communications for the Womxn Organization, where she helped launch the school's first-ever Women's History Month series and programmed the inaugural Women's History Month Concert. She currently serves as a Board Member and Social Media Manager for The Gilbert and Sullivan Light Opera Company of Long Island.SOCIAL MEDIA:FACEBOOK:https://www.facebook.com/p/Karina-Vartanian-Soprano-100094657226530/#IG:@KARINAVARTTLINKEDIN:KARINA VARTANIANyoutube.com/@karinavartt "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out the SHLTMM Podcast website for more background information: https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother

The Legal Team discusses common mold-related problems faced by property managers.

In this episode of REB Podcast, Phil Tarrant sits down with Jonathan Bell, founder of Housemark, to discuss the evolving role of property management in Australia. According to Bell, property managers often form the longest-lasting relationship an investor will have in their journey, making their role critical to portfolio success. Since founding Housemark in 2019, Bell has grown the company to manage 3,500 properties across Queensland and Victoria, focusing exclusively on property management rather than sales. He stresses that investing in people, training, and processes allows agencies to retain top talent and deliver superior service to landlords and tenants. Technology and economies of scale are key to Housemark's efficiency, enabling innovative solutions like roaming property managers and dedicated investment services. Bell also emphasises the importance of treating investment properties like a business, balancing rental yields with tenant satisfaction to maximise returns. Looking ahead, Housemark aims to manage 10,000 properties across five locations while elevating industry standards and promoting property management as a respected profession. For investors, this duo underlines that a proactive, knowledgeable property manager can directly impact portfolio performance, yields, and long-term success. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, X and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights.

Eliza Lochner is a seasoned marketing leader with experience spanning Fortune 500 companies and high-growth startups. She leads global marketing for Airbnb's real estate development partnerships and new supply initiatives, including the Airbnb Friendly Apartments program, which helps renters earn supplemental income while giving property owners transparency, controls, and new revenue opportunities. Passionate about building human connections that fuel business growth, Eliza focuses on partnerships at the intersection of housing affordability, flexibility, and real estate innovation.(01:30) - Airbnb-friendly Apartments (02:55) - Addressing Housing Affordability(04:34) - Owner & Property Manager Controls(06:28) - Program Success & Expansion(09:25) - Impact on Resident & Investor Attraction(14:24) - Revenue Sharing & Incentives(18:56) - Building Trust with Property Managers(21:14) - Blueprint - The Future of Real Estate - Register for 2026: The Premier Event for Industry Executives, Real Estate & Construction Tech Startups and VC's, at The Venetian, Las Vegas on September 22nd-24th, 2026. As a friend of Tangent, you can save $300 on your All-Access pass(22:05) - Channel Partners & Distribution Strategy(24:00) - Boutique Hotels Partnerships(25:45) - Major Events: World Cup and Olympics(29:43) - Future of Airbnb Friendly Buildings Program(31:26) - Collaboration Superpower: Michelle Obama & Eumaeus (Wiki)

In this episode of The Smart Property Investment Show, Phil Tarrant sits down with Jonathan Bell, founder of Housemark, to discuss the evolving role of property management in Australia. According to Bell, property managers often form the longest-lasting relationship an investor will have in their journey, making their role critical to portfolio success. Since founding Housemark in 2019, Bell has grown the company to manage 3,500 properties across Queensland and Victoria, focusing exclusively on property management rather than sales. He stresses that investing in people, training, and processes allows agencies to retain top talent and deliver superior service to landlords and tenants. Technology and economies of scale are key to Housemark's efficiency, enabling innovative solutions like roaming property managers and dedicated investment services. Bell also emphasises the importance of treating investment properties like a business, balancing rental yields with tenant satisfaction to maximise returns. Looking ahead, Housemark aims to manage 10,000 properties across five locations while elevating industry standards and promoting property management as a respected profession. For investors, this duo underlines that a proactive, knowledgeable property manager can directly impact portfolio performance, yields, and long-term success. If you like this episode, show your support by rating us or leaving a review on Apple Podcasts and by following Smart Property Investment on social media: Facebook, X (formerly Twitter) and LinkedIn. If you would like to get in touch with our team, email editor@smartpropertyinvestment.com.au for more insights, or hear your voice on the show by recording a question below.

Join Gino Barbaro of Jake and Gino as he continues the discussion on the crucial team members you need to build a scalable and successful real estate enterprise. He stresses that in the current market cycle, the focus has shifted entirely from just "buy right" to mastering the "manage right" component. If you neglect operations, even the most promising acquisitions will turn into "crappy deals".In this video, Gino breaks down the complex reality of raising capital and highlights why Investor Relations is not a side job—it's an entirely separate business that demands a dedicated, critical hire.

On this episode of the Happy Hour Podcast, we welcome our Property Manager, Mandy Goeman. Hear her unconventional journey: how her job description got immediately flipped and why she believes passion fuels purpose more than checking boxes. We dive into the plot twists of the role and the principles for setting a new standard in maintenance, remodels, and new construction. We talk about the difference between sister and affiliate companies, her most rewarding project so far, and billboard the message everyone needs to hear!

Le ménage est souvent le maillon faible des conciergeries… et pourtant, c'est lui qui fait basculer la satisfaction des propriétaires. Dans cet épisode, tu vas prendre conscience de pourquoi la qualité du nettoyage est au cœur de la gestion Airbnb et comment elle impacte directement la fidélisation, les avis voyageurs et la rentabilité. Un échange pédagogique pour t'aider à poser des standards clairs, professionnaliser tes pratiques et sécuriser ta conciergerie en location courte durée, même si tu débutes.

 This is the email Melissa wrote to me after I had asked a little bit about the facts of she and her mother's relationship:Dr. Melissa Bird, "My relationship with my mom was complicated when I was younger. My father committed suicide when I was 6 and it broke my mothers heart. My childhood was chaotic and often violent, and yet my mom loved me the best she could with her shattered heart. I was a rebellious teenager and angry about so many things. It wasn't until 2017 when I was on a retreat in Scotland that I realized that my mom was a broken hearted woman, like so many of us who have had our lives shattered when our partners break our hearts. My mom's loving and compassionate soul is why I am the woman I have become today. Rather than seeing her as weak, as I did when I was younger, I realize that my mom is strong and powerful. She has shown me that even through the largest of heartbreaks, one can still carry on and make one's way in the world. I am the leader I am today because my mom always supported my crazy ideas, my drive to succeed, and even when I tried to push her away, my mom never gave up on loving me. She is one of my best friends and a true hero to me." My mom was adopted and my grandmother shaped who she and I both are. That might be another thread you want to tug at and if we don't have time, I know how fast 30 minutes goes because of my own podcast, that might be a different interview you want to do with her.My name is Dr. Melissa Bird and I am so glad you are here. I am a lay preacher, public speaker, author and podcaster.-I inspire personal understanding through contemplation, help people use their intuition to change their lives and communities, and encourage the healing of grief and loss through spiritual connection.​-I live and work in Corvallis, Oregon where I can often be found drinking Earl Gray tea with heavy cream while reading and waxing poetic about the beauty of life and love.*If you are looking to connect with an amazing and phenomenal human, who loves inspiring change in our lives and our ocmunities, the you are in the right place.*As a facilitator for groups and individuals, I push you to do the hard work, turn towards things that scare you and remind you that humor and love are the keys for transformation.​Melissa is very direct, "I cut right to the chase and challenge you to show up as the VERY BEST version of yourself. Whether it is through a 1:1 divination session or in a group of colleagues or friends, what I am able to do through my teaching gives you the hope you need in a world that feels so challenging and difficult. Socialwww.drmelissabird.com/www.facebook.com/birdgirl1001www.linkedin.com/in/dr-melissa-bird-016640199/https://www.instagram.com/birdgirl1001/https://www.instagram.com/christinavlarsenFollow Melissa's run for Congress at@melissabirdforcongressHere is Melissa's website:https://www.drmelissabird.com/ Here is the link for my book:https://store.bookbaby.com/book/love-notes-and-prayers "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out the SHLTMM Podcast website for more background information: https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother

As the year winds down, December can feel like the busiest, loudest, most exhausting month in property management. Phones ringing nonstop, urgent maintenance requests, owners wanting zero vacancy over Christmas, and you barely remembering what a proper lunch break looks like. Somewhere in the middle of the chaos, you probably promised yourself that this year would be different.In this episode I chat about what the end of year really looks like for property managers and why it so often ends in burnout, guilt, and working through holidays that were meant to be for rest. Drawing on my lived experience, I share practical, realistic strategies that help property managers protect their time, support their clients properly, and actually switch off without that constant “what am I forgetting?” feeling.This episode is especially for Property Manager's who love their work but are tired of sacrificing family time, presence, and energy just to keep everything running. These 5 practical hacks help property managers manage end of year stress, set clear boundaries, and stay organised in a high pressure property management job. “  You are allowed to rest. You don't need to earn it by crawling to the finish line, half dead. You've done enough. You are enough. It's the holiday season. Choose calm, choose boundaries, and most of all choose you and time with your family.” - Kylie Walker We cover:Why blocking out a dedicated pre closure prep day is the most effective way to reduce holiday stress in property managementHow automating holiday communications creates clarity, professionalism, and stronger boundaries with tenants and ownersA simple maintenance triage system that helps property managers respond to urgent maintenance issues without panic or holiday burnoutHow email and communication templates reduce decision fatigue and save hours during the end of year rushWhy planning your first day back before logging off helps property managers avoid post holiday overwhelm and ease back into workHow giving yourself permission to rest and set boundaries leads to better focus, better service, and less burnout in property managementKylie's Resources:Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Kolmeo: https://kolmeo.com/ Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call35 AI Prompts to help you Grow your Business on Social Media:

How much money has water damage cost your owners? How much time and money could you save if you were able to detect issues within a property before they became a larger problem?  In this episode of the #DoorGrowShow, property management growth expert Jason Hull sits down with Nadav Schnall to explore how innovative water and gas leak detection systems are transforming residential property management and to share how these technologies can prevent costly damage, protect tenants, and streamline maintenance operations for property managers. You'll Learn [1:14] Nadav Schnall's Background in Property Management [05:06] Innovative Solutions for Leak Detection [11:07] Understanding the Technology Behind Pro Sentry [17:25] Implementing Smart Detection Systems Quotables "If something goes unchecked, somebody's out of town, there's a water leak, I mean, it can just do massive damage." "The responsibility of a property manager is to make sure the building is operating properly, to make sure it's operating efficiently, to mitigate damages, to mitigate risks." "Time is of the essence when something like this happens." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript Nadav Schnall (00:00) No need for displacement, no need to wake up in the middle of the night, come back to a flooded home. So we can solve all that   Jason Hull (00:05) All right. Welcome everybody. I am Jason Hull, the founder and CEO of DoorGrow, the world's leading and most comprehensive coaching and consulting firm for long-term residential property management entrepreneurs. For over a decade and a half, we have brought innovative strategies and optimization to the property management industry. We have spoken to thousands of property management business owners, coached, consulted, and cleaned up hundreds of businesses.   helping them add doors, improve pricing, increase profits, simplify operations. And we run the leading property management mastermind with more video testimonials and reviews than any other coach or consultant in the industry. At DoorGrow, we believe that good property managers can change the world and that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. We are on a mission to transform property management business owners and their businesses. We want to transform the industry.   eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. Now, let's get into the show. Today, my guest is Nadav Schnall. Welcome, Nadav   Nadav Schnall (01:14) Thank you for having me, Jason.   Jason Hull (01:15) All right, so your company is called ProSentry. We're going to be getting into that. But before we chat about our topic today, which is protect, prevent, perform smart leak detection for modern property managers, tell us a little bit about your background, how you got into entrepreneurism and what finally led you.   Nadav Schnall (01:33) Sure, happy to provide some background. So my background is actually in property management. I was a property manager for about a decade for First Service Residential in New York City. I had their kind of luxury.   group or luxury division. So I did a lot of consulting for developers and lot of property management, opening buildings, know, placing staff, making sure buildings kind of transition from construction to operation. So that was really the lion's share of my background as it relates to property management. Then I went into and opened another company that had to do with the service industry, kind of fire suppression systems, mechanicals, kind of the   the heart of a building, so to speak. And that led me to connect with my co-founder and business partner, John Russ, who is a builder in New York City. I've known him for probably about 15 years. And we came together to do this idea. So really very much so kind of experiencing firsthand.   what we are trying to solve and that's kind how I got into the world of entrepreneurship and into the world of ProSentry   Jason Hull (02:35) Got it. All right. Thanks for the background. So you're an expert. This is your bio, an expert in smart building monitoring. We're going to chat about exploring how innovative water and gas leak detection systems are transforming residential property management and maybe share how these technologies can prevent costly damage, protect tenants, streamline maintenance operations for property managers from boosting safety to increasing operational efficiency.   And in today's episode, you'll get to learn how smart monitoring is reshaping the way you care for your properties and your bottom line. So cool. I'm excited to get into this. So, so now, Nadav, where, where do we start?   Nadav Schnall (03:15) Well, we can probably start in property management. And I can tell you how many times I would wake up in the morning and I'd be checking my phone and then find that I have emails from last night that there was a leak in the building or my super calling me at two o'clock in the morning saying, hey, we had a flood or someone, there was a construction going on and someone left a window open and some pipe froze.   Jason Hull (03:19) Okay.   Nadav Schnall (03:42) And so that's kind of where it started for me, kind of really looking into these operational issues, which in today's day and age with technology, you are able to solve. And so that's where the journey started for me is really trying to look at properties and saying, how can we help common day-to-day occurrences? More so you look at the insurance industries and that's one of the...   biggest pluses that we try to bring to the table is trying to helping buildings with insurance. Water leaks are non-weather related water leaks are typically the top three causes for insurance claims.   And many times it's the number one reason for insurance claims. And so you look at these things and you're saying, there is technology out there. There is ways to substantially reduce that. How do we do that, improve the day-to-day work of property managers?   reduce insurance claims for buildings, reduce insurance rates and premiums, and also improve the life of the residents and tenants that live within. No need for displacement, no need to wake up in the middle of the night, come back to a flooded home. So we can solve all that and we focus in the multifamily. That's kind of our main focus.   Jason Hull (04:53) Yeah, Yeah, I mean, if something goes unchecked, somebody's out of town, there's a water leak, I mean, it can just do massive damage. Yeah, so how do we mitigate that?   Nadav Schnall (05:04) Yeah, so I can tell you a little bit about the technology and what we do and how we do it. first of all, traditional systems that existed so far were really based on Wi-Fi, which is a big difference. And they were more geared towards maybe something that you would do for your house or maybe something you would do for your apartment.   But how do you resolve that in a multifamily world, right? Where even if I am the most responsible resident in the building and I put water leak detection and temperature and humidity and maybe gas, you put all detection technologies in your apartment, you can still get leaked on from your apartment above. Something can still happen. And you just said it, right? A resident that may be away. And we have this actually. is an actual...   know, claim that we were able to avoid. In a building, someone, you know, it was a vacant apartment, a realtor came in to show the apartment, walked out to the terrace. It was a classic wintery day. Didn't close the door all the way.   Realtor left, came in, blew the apartment door open and the temperatures started going down and going down and going down. Luckily that building had ProSentry and that building was notified when the temperatures hit about 50 degrees and the resident manager of that building got the notification today that doesn't sound right. Of course, checked the records, found out there was a vacant apartment, ran upstairs, saw that the door was open, was able to close the door, turn on the heat before frozen pipes. But otherwise you would have had frozen pipe and that could have easily knocked out 10 apartments   insurance claims and so on and so forth. So I think that's kind of one of the biggest areas where we can save. And the nice part about that is insurance carriers are starting to recognize us and starting to recognize that we are actually reducing claims inside buildings. We're doing that across the board. We recently did a study across 18 months. We took a bunch of properties and we wanted to see what happened in those properties across an 18 month period.   we alerted those properties to over 6,000 different types of water events, right? Whether it's water or, you know, could be some, some of it can be just be drizzling. Some of could be, you know, a condensate drain and an HVAC unit overflowing, right? So different types of leaks. And then we followed up with the properties. Not one of those buildings and any of those water events resulted in an insured claim.   And so we were able to actually prove to the insurance world that this is a risk mitigative tool and actually the service that we provide, we like to call it risk mitigation as a service. ⁓ And by doing that, we've been able to help several buildings either move from kind of E &S, Excessive Surplus insurance policies over to admitted carriers, which of course are substantially cheaper.   Jason Hull (07:27) Yeah.   Nadav Schnall (07:41) or just simply being able to reduce insurance rates, right? You presented a certain risk before, now you present this risk. And so it can help properties both on the operation side, the maintenance side, but also on the insurance side. And I know I said a lot.   Jason Hull (07:53) Yeah.   No, that's, no, that sounds very fascinating. So I can see how this would be very important. So if the insurance companies are not having to do anything on these claims, then you would think they would be very incentivized to get people to implement this.   Nadav Schnall (08:10) That's 100%. So in New York State, for example, where we have a lot of presidents, especially in New York City, we work with a number of carriers that provide anywhere from, this is on the homeowner side, but anywhere from 3 % up all the way up to 12 % premium reductions.   year over year on your homeowners insurance policy. So if you have a building and let's say there's 100 apartments, if you happen to be insured with one of these insurance carriers, you will receive a discount on your premium year over year. their ROI is right there. And then of course we can help on the underlying building insurance policy as well.   Jason Hull (08:50) Got it, okay. So what are the benefits for the, that's obviously a benefit for the property owner, right? What are the benefits for the property manager?   Nadav Schnall (09:00) So, I mean, the obvious would be peace of mind, right? Because at the end of the day, the responsibility of a property manager is to make sure the building is operating properly, to make sure it's operating efficiently, to mitigate damages, to mitigate risks.   And so the advantages of property managerial, first of all, you're able to see what happens in your entire building. So you'll have a dashboard. You'll be able to see each one of our sensing technologies. And I think we've heavily focused so far on water leak detection and maybe temperature detection, which is really, you know, these are one of our biggest sellers, but we do anything from water to gas to oil leaks, to mechanical malfunctions, environmental issues, even rodents. So we have a lot.   know, thermostat. So we have different types of technologies all surrounded under our platform. And so the property manager will be able to see all these sensing, all these sensors across this entire building on one, on one dashboard. It will substantially reduce damages, right? So from a...   to do share responsibility to the building. is very important, but more so it also gives peace of mind, right? That you know that this apartment or this building or this area, because a lot of our installations are mechanical equipment, right? We have a building that had a couple of leaks coming from the mechanical systems. Every time there was a leak there, it leaked into the elevators. The elevators went out, had to call the elevator company out, had to file another insurance claim. And every time that's there, the amount of time the property managers have to spend   to deal with an incident like this, right? It doesn't only start with mitigating the damage itself. You gotta mitigate the damage, you gotta communicate with all the apartment owners, you gotta let them know what's going on. Then they have repairs, they have to coordinate with contractors, they have to file insurance claims, they have to file reports, they have to talk to their boards or their building owners. So there's a lot there. By installing a system like this, it gives you lot of peace of mind and saves you a lot of time.   Jason Hull (10:46) So less damage, less work for the property manager, less stress in having to deal with frustrated owners, frustrated tenants. Yeah, so win-win all the way around. So you had mentioned a few things that this equipment can send for.   So could you go over all those for us?   Nadav Schnall (11:04) Yeah, sure. It's 100%.   So we have, you maybe I started off a little bit in the beginning, we talked about Wi-Fi, but I really complete that thought. So I can start high level. So.   First of all, what we use is use a technology called LoRaWAN. LoRaWAN stands for long range wide area network. So it's very similar to Wi-Fi in the sense that it is a wireless technology that we can communicate over this wireless network that it creates. But indifferent than Wi-Fi, has a couple of major differences, which is huge for buildings, huge for properties, right? Especially existing buildings where you're trying to retrofit a system, which of course you're very sensitive to, right? Because if you're...   You know, if you're doing property management in a multifamily residential building and you have to access every single apartment, no one wants to like start running electricity or opening walls. It has to be really easy to deploy. You come in and come out under 10 minutes. That's what you're looking to do. So this technology, LoRaWAN, what it does is it is a very strong frequency. So the advantage is it can penetrate brick, mortar, you know.   concrete, steel, whatever, whatever inside a building. And you can use one of these gateways. Gateways are similar to what we would call in the Wi-Fi world as like a router. So you would install one of those every maybe three to six floors, I would say, as opposed to a traditional router where you put it in an apartment, you have one for the entire apartment. The downside to it is that you can stream a lot of data on it.   So it's great for the world of IoT and the world of sensors because you don't have to put on that. You just need to say, what is the temperature? I having a leak? Do I have this or do I have something else? So that is a very, very important advantage that this technology has over traditional systems, which rely on Wi-Fi. The other big thing it has is that it's extremely energy efficient. So each one of our sensors will last for about 10 years on battery life. Whereas traditional Wi-Fi systems, probably have to replace the battery once a year, once every two years, depending on the system.   As far as our offering, so we have different liquid sensing technology, so oil and water. We also have gas detection. And for example, in New York City, they passed a law which was now tabled again, but they passed a law called Local Law 157. Every, you know,   apartment or building in New York City that had gas, had to have gas detection. So we were able to help those buildings as well. And so buildings that already had our system had to now comply with a new law, easily just put it on the system, no problem. Temperature humidity, we spoke about. We have rodents. We have different types of sensing. For example, if you want to see the levels of different tanks. So for example, you have a big water storage tank or you want to know what the capacity is of trash or different. So we have devices that can sense distance.   different sensors for different types of mechanical equipment to see where they go, what the status is, are they operating, are they not, are they in movement? Steam traps, we can tell you if a stream trap open. So there's a lot of stuff there. And I think one of the unique parts about ProSentry is that both me and my business partner, John, really come from the world.   And so we meet with supers, we meet with property managers and they say, hey, you know, I really want to understand how I can better see this or how I can do that. And that's what we developed. And so we go out and we figure out what sensing to cloud booth exists for the world and we customize them for the buildings themselves.   Jason Hull (14:15) Got it. Is this system also tie into some of the other sort of catastrophes besides water, like fire, smoke? ⁓   Nadav Schnall (14:23) So   we have a smoke and vape detector, but it is not what you would call your traditional carbon-fiber monoxide type of sensor. And that is because, first of all, it's a very saturated market. There's a lot of companies out there that provide. We have the ability to interface into it. It was just a conscious choice not to get into that yet.   Jason Hull (14:38) Yeah.   Nadav Schnall (14:47) Just because you know, it's more of a niche market and that's more of a very wide market. There's also a lot of regular   Jason Hull (14:52) Figure out smoking and   vaping is another thing. Like, maybe four terms, stuff like this.   Nadav Schnall (14:55) Yeah.   So that we do have on the property, on the platform. that is a great sensing technology, especially for like rental buildings or buildings that have passed no smoking laws in the building. So it can do vaping, it could do marijuana, it could do cigarette smoke. And so we've had that. actually, one of the reasons we developed it, again, speaking to property managers and building owners,   This is a West Coast property owner. he said, you know, one of my main reasons for non renewing leases in my building is because people smoke and people don't want to renew. And so that was one of the reasons we went out. came out with this, with a sensing technology and it can, you know, it kind of tattles on the smokers, but it works with that kind of building. Right. So if you sign into a building, which is a non-smoking building, you should have that same with hotels, et cetera, et cetera.   Jason Hull (15:45) Cool. So I'm going to read a word from our sponsor and then I some more questions we'll get into. So this episode is sponsored by Vendoroo So many of you tell me that maintenance is probably the least enjoyable part of the property manager and definitely the most time consuming. But what if you could cut that workload by up to 85 %? That's exactly what Vendoroo has achieved. They've leveraged cutting edge AI technology to handle nearly all your maintenance tasks from initiating work orders and troubleshooting to coordinating with vendors and reporting.   This AI doesn't just automate, it becomes your ideal employee, learning your preferences and executing tasks flawlessly, never needing a day off and never quitting. This frees up you to focus on the critical tasks that really move the needle for you and your business, whether that's refining operations, expanding your portfolio, or even just taking a well-deserved break. So over half the room at last year's DoorGrow Live.   conference signed up with Vendoroo right then and there after hearing about it. A year later, they're not just satisfied. They're raving about how Vendoroo has transformed their business. Don't let maintenance drag you down. Step up your property management game with Vendoroo Visit vendero.ai. That's V-E-N-D-O-R-O-O.ai slash door grow today and make this the last maintenance hire you'll ever need. All right, cool. So back to...   Back to what you were talking about, Nadeav. I'm curious, this sounds like a no-brainer. Is this expensive to get set up? Can this be turned into a profit center for property managers in some way? How does this typically work for property managers?   Nadav Schnall (17:20) Yeah, sure.   So, excellent questions. As far as the cost goes, it is very competitive in the marketplace. Sensors start at about $70 a sensor, depending on what it is. There is a cost for the network, but again, it is not a significant cost. The costs kind of vary based on the size of the building, and obviously there's volume discounts. But, you know, I think it, you know, from a   Profit center, it's an interesting question, right? Because I don't know if you're actively going to make money from the building, from activating the system. However, you will get a return on your investment because again, you're able to, first of all, reduce repair costs. There's no question about that, right? we have...   Examples examples examples of buildings that have installed our system and have caught dozens of water leaks some of which may have turned into Small things or maybe you and an overflowing club, but you caught that and you mopped that up But others are like these slow leaks behind walls and all kinds of areas like that that you otherwise would have not noticed and before it became mold and stuff so hundred percent you save money on that from a repair across perspective and   Jason Hull (18:09) Yeah.   Nadav Schnall (18:24) on insurance front, is really one of our biggest areas that we're focused on is trying to help buildings reduce insurance costs. And so in that sense, it does turn into a profit center, maybe not the traditional profit center as a fee for it, but you do save on other repairs on insurance costs. So in that sense, yes, you do make money on that.   Jason Hull (18:42) So, Nadav, a question. So you've mentioned multifamily. There are a lot of people that listen to this podcast that also do single-family residential, or maybe they do individual condos, or they do short-term rentals or Airbnbs. Do you find that this makes sense for those scenarios as well?   Nadav Schnall (19:03) 100 % it does. We focus...   only on multi-dwelling, in other words, we're a B2B company in that sense, unless maybe there's a situation where there's someone who manages multiple individual condos, let's say, right? Or multiple Airbnbs and they want everything on kind of a dashboard and maybe that would make sense. There are solutions out there that focus on the single-family world, that are Wi-Fi based and they're meant for that. We are really more of a commercial grade.   solution, right? And that's kind of how we set ourselves up. And that is really the big differentiator with us is that we're really focused on whole building solutions. We have automatic border shutoff valves, for example, which I haven't even mentioned before. But for example, we have a commercial building.   where the building owners have no one at the building over the weekend and actually no one in the building after I think it's 7 or 8 p.m. till they come back at like 6 or 7 in the morning. So they proactively shut the water to the building when they leave and no one's there. So they don't even want to take the risk. Of course all of our sensors can connect to the automatic shutoff app and say hey if there is a leak we'll shut that off, we'll shut the water off. They just want to they just put it on a schedule and proactively shut it. So in that sense if you   have single family or Airbnb managers, cetera, et cetera, you can all control it even from the app. You don't even have to be at the property. And you can just shut the valve off and shut the property. So if you're going to go away and let's say you want to winterize the property and shut the water off for a prolonged amount of time because you're not going to be there going on vacation. So you can do that with the system quite easily.   Jason Hull (20:35) Interesting. for somebody that's like an Airbnb and they wanted to get this set up, and they wanted like maybe water, auto water shut off, some gas detection, you know, a couple of the most obvious important ones, what would it roughly cost for them to get that property outfit?   Nadav Schnall (20:53) I mean, if it's a, if let's say we're talking about a single apartment, maybe like a one or two bedroom, you're probably talking about a one time cost of anywhere between 300 to $500. If you're in, if you're in that kind of situation, if it's slightly bigger, it all depends on the number of sensors. But again, if it's about $70 a sensor, how many points of water do you have in your, in your apartment? And then that's how you do the math.   Jason Hull (21:18) Got it. So typically sensor per maybe bathroom or water.   Nadav Schnall (21:22) Yeah, you'd put   one to two per bathroom, right? Depending on how many, if you have a tub or a shower, we typically catch that with another sensor that would be placed nearby, maybe behind a toilet. Sensors are very sleek, non-invasive. They don't actually, many of them, this is actually a sensor. They don't even look that way. So it's good. They're discreet. They go behind toilets, under sinks and so on and so forth. And so it's very easy to deploy them as well.   Jason Hull (21:48) Got it. And these don't have cameras on them, right?   Nadav Schnall (21:51) No   cameras. And as I mentioned, because we use LoRaWAN and it is unable to communicate or transmit large packets of data, it is impossible for me to record someone because the data packets are so small. The amount of data that would need to be transmitted just to record a sentence would take days and days and days. So it is impossible for us to do that.   Jason Hull (22:04) Hmm.   Got it.   Got it. Okay, very cool. Well, what else should people know about this solution or whatever questions that people ask, maybe about ProSentry and then how can people get in touch with you?   Nadav Schnall (22:29) So first of all, think the most important thing is, you know, we were built by real estate professionals. And so we really understand the industry and we're happy to consult.   and speak to anyone who has any questions. There's no strings of ties. There's no cost for that. We're happy to give proposals. And every building is unique and every building has their unique set of challenges. And so I think it's important for your listeners to know that that's the world that we come from and we actually enjoy having conversations with real estate professionals. And so if anyone has any questions or wants to discuss, just feel free to reach out. Our website, which is www.prosentry.com.   prosentry.com. Contact us or request a proposal. Very easy to get in touch with us. Or also info at prosentry.com.   Jason Hull (23:14) Very cool. So one last question. If somebody goes to your website, they decide they want to get some of this stuff set up for the property, who actually comes out and gets all this stuff set up and installed? Do they have to get a contractor to do it? How does that work?   Nadav Schnall (23:27) No, so it is extremely, extremely simple. So we have designed the system so that it is easy to be deployed by the building itself. And while we can provide recommendations for installers, 100%, I think there's one, I wouldn't say 100, I think 99%, I think it's one property that actually hired someone to do that. All of our properties, and I'm talking about hundreds of buildings, have installed the system by themselves. It is extremely easy. The system comes pre-configured.   So the gateways are the only component that gets plugged in. Those are the routers, right? So you start by plugging those into the wall into regular outlet. They turn on in about a minute or so and start communicating. They automatically connect to cellular antennas. They automatically...   create this internal private network only to that building. So there's no configuration, nothing else to do. And then you take the devices, the sensors themselves, you download our app, you scan a QR code on the device and all you do is you have a drop down menu and you say, I am in apartment 22B, it's already pre-configured, we'll configure the apartment, everything will be there. And you'll say, I'm placing it by the kitchen sink. That's it. That's all you gotta do. It automatically connects, the sensors automatically connect. And so,   We do speak to some buildings and they're like, yeah, we don't want to take on. so I call it deployment because it's not even installation. It's not invasive. There's no drilling. There's nothing to do there. So we say, OK, we can give you a proposal for installation or connect you with someone who can do it for you. But then once they understand how they get a little bit of a demo and see how it's done, go, oh, this is it. It's very, very easy to install.   one of the features that I neglected to, to, to, to mention, I think is important is we offer, live operator calls to buildings. And so a lot of providers out there will send you like an app notification or maybe an email or a text message, right. say, Hey, but again, property managers, right. We realize that at two o'clock in the morning, no one's looking at their phone to see if you got a text message. So we use an underwriter, laboratory certified call center with live people, not some robo call.   Jason Hull (25:19) and   Nadav Schnall (25:33) and they will actually call you and say, Jason, you have a leak in apartment 22 B in the kitchen.   under the dishwasher, right? And if you happen not to be answering, we will call the next person online. We can have multiple people. And so we'll call the front desk. Front desk doesn't answer. Maybe the handyman, handyman doesn't answer. The resident manager, the property manager, the hotline, the board president, whoever you need. We can put that all under the platform. So that is an important feature and a differentiator, by the way, because there are not many companies that do that. But we do recognize that because time is of the essence when something like this happens, you need to make sure you can get in touch with   Jason Hull (26:01) Mm.   Nadav Schnall (26:09) someone before damage becomes something very small into something really big. ⁓   Jason Hull (26:13) Yeah,   well, it sounds like a no brainer. Sounds very cool. And yeah, I recommend everybody check it out at prosentry.com. cool. Well, Nadav, thanks for coming and hanging out with us here on the DoorGrow show. Yeah, I appreciate it. So for those of you that maybe felt stuck or stagnant in your property management business, you want to take it to the next level, reach out to us at doorgrow.com. We can help.   Nadav Schnall (26:27) Thanks for having me, Jason. This was fun.   Jason Hull (26:40) And for a free training on how to get unlimited leads for free for your property management business, text the word leads to 512-648-4608. That's the word leads to 512-648-4608. Also be sure to join our free Facebook community just for property management business owners at doorgrowclub.com. And if you would like to get the best ideas in property management, you can join our newsletter.   at doorgrow.com slash subscribe. And if you found this episode even a little bit helpful, don't forget to subscribe and leave us a review on whatever platform you saw this on. We'd really appreciate it. And until next time, remember the slowest path to growth is to do it alone. So let's grow together. Bye everyone.  

In this episode of the Real Estate Pros podcast, host Michelle Kesil interviews Jacob Harbin, a property manager and buy-and-hold investor based in Alabama. Jacob shares his journey into real estate, emphasizing the importance of long-term investment strategies and the benefits of property management. He discusses the challenges and successes he has faced in managing properties, the significance of treating tenants well, and his future goals for expanding his business. Jacob also provides insights into finding properties and the creative financing solutions he has utilized throughout his career.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

Dans cet épisode, tu plonges dans le quotidien d'une conciergerie de montagne qui a bâti sa rentabilité grâce à un positionnement clair, une organisation solide et une vision long terme. Un échange inspirant pour toutes les conciergeries qui veulent se structurer, mieux gérer la saisonnalité et offrir un service premium en location courte durée.

I CAN ONLY TRY TO IMAGINE THE SHOCK AND SURPRISE THAT DR. DALEO'S PARENT'S FELT WHEN THEIR DAUGHTER'S SCHOOL DECLARED HER "MENTALLY RETARDED" BASED ON TEST RESULTS FROM RECENT TESTS. THANK GOODNESS HER MOM AND DAD HAD THE WHERE WITH ALL, FINANCIAL ABILITY AND GOOD COMMON SENSE TO HAVE HER TESTED BY A PROFESSIONAL. DR. ROXIE WAS THEN OFFICIALLY DIAGNOSED AS BEING DYSLEXIC. ACCORDING TO THE OXFORD LANGUAGES DICTIONARY, THIS IS THEIR DEFINITION OF DYSLEXIA-"a condition of neurodevelopmental origin that mainly affects the ease with which a person reads, writes, and spells, typically recognized as a specific learning disorder in children."  DR. ROXIE EXPLAINS HOW "THIS EVENT CAUSED SO MUCH ANXIETY. IF NOT FOR MY MOTHER AND FATHER, ROXANNE WOULD HAVE BEEN PUT IN A SPECIAL SCHOOL OR WORSE, SHE WOULD HAVE GOTTEN LOST IN THE SHUFFLE. WITH AN INCREDIBLE WILL TO LEARN AND HER PARENTS ENCOURAGEMENT, "THEY HELPED THEIR DAUGHTER GROW WITH A COMMITMENT  NOT ONLY FOR SELF DISCOVERY BUT ALSO USE OF HER OWN AGENCY." THEY TAUGHT THEIR DAUGHTER TO USE MENTAL SKILLS OF VISIONING AND TAUGHT HER HOW TO ACHIEVE HER GOALS IN LIFE."SHE WAS COMPLETELY PRESENT TO EACH AND EVERYONE OF US," REFERRING TO HERSELF AND HER TWO SIBLINGS. "SHE KNEW TO TAKE US ONE ON ONE AND NOT TOGETHER," DR ROXIE EXPLAINS. HER MOM CALLED IT "LOVING TIME."THERE IS SO MUCH MORE TO THIS STORY. ANNE, MY GUEST'S MOTHER ALLOWED HER DAUGHTER TO EXPERIENCE LIFE WITH HER EDUCATIONAL STRUGGLES, YET ALL THE LESSONS HER MOTHER TAUGHT HER, DR. DALEO IS NOW HELPING MANY MANY CHILDREN EXPERIENCING SIMILAR LEARNING DIFFICULTIES. DR. DALEO HAD A VERY LOVING AND POWERFUL RELATIONSHIP WITH HER MOTHER. ANN WAS AN ARTIST, A SEAMSTRESS AND A WONDERFUL TEACHER. ANOTHER ONE OF HER FAVORITE SAYINGS WAS " A THING DONE BY HALF IS NEVER DONE RIGHT.  FINISH WHAT YOU START WITH ALL OF YOUR MIGHT."ROXANNE AND I DISCUSS  ALTERNATIVE PRACTICES AND TECHNIQUES FOR LEARNING AND FINDING BALANCE IN LIFE FOR CHILDREN, INCLUDING MEDITATION, VISUALIZATION, ETC.THERE IS SO MUCH MORE RELATABLE INFORMATION TO THIS STORY. A MOTHER WHO WAS ABLE TO STAY HOME AND CARVE OUT ONE-ON-ONE TIME WITH HER DAUGHTERS. AN IMPORTANT MESSAGE FROM DR DALEO IS "THAT IF YOU FAIL AT SOMETHING AND TRY AGAIN, IT DOESN'T MEAN YOU SHOULD ABANDON IT. THIS SENSE OF FORTITUDE AND STICK-TO-ITIVENESS IS A LOST ART."NOTES FROM DR. DALEO PhD:I help children and parents reduce anxiety naturally using expressive arts, mind-body tools, and evidence-based stress-reduction practices.As a Harvard-trained specialist with over 25 years of experience, my work bridges psychology, expressive arts, and integrative wellness. I've supported thousands of families, educators, and practitioners seeking non-drug, practical ways to calm the nervous system and strengthen emotional resilience.My mission is simple: raise a generation of calm, confident children—naturally.I create programs, workshops, and guided experiences that give families proven tools to navigate anxiety, boost self-regulation, and reconnect to creativity and inner wisdom. My approach blends neuroscience, storytelling, imagery, and somatic practices to help children feel safe, seen, and empowered.I work with:• Parents seeking natural strategies for anxious children• Educators, counselors, and child-focused practitioners• Organizations committed to child mental health + wellness• Families looking for expressive arts–based tools to thriveIf you're dedicated to the wellbeing of children and want to integrate mind-body practices into daily life, you'll love this episode! Hummingbird youtube video for kids:https://www.youtube.com/watch?v=xBmtpqqp63EThe most common reaction to the good things that happen in life is to try to hold on, hold on tighter, making every effort to have that good stay and wall out the bad stuff.Try as we may, we don't want anything bad to happen to us -whatever “bad” is! And-if that bad thing does happen, we'll say:”This is a very bad, horrible, terrible thing!”Rather than, suspending judgement and saying to yourself: “This is interesting...could be bad, could be good.” In this video, you learn how to have a soft touch to all emotions in your life. INCLUDES A SONG with a catchy tune and rhyme for easy recall and learning.IF YOU GO TO DR. ROXIE'S WEBSITE YOU CAN GET A FREE AUDIO RELAXATION PROGRAM PLUS YOU'LL FIND HER E BOOK AS WELL.HOPE YOU ENJOY THIS LISTEN. WEBSITE: https://drroxannedaleo.com/roxie/INSTAGRAM     https://www.instagram.com/dr.roxie444FACEBOOK      Dr. Roxanne DaleoYOUTUBE        https://www.youtube.com/watch?v=3W4aItnb_ig*YOUTUBE:https://www.youtube.com/@DrRoxie  "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out the SHLTMM Podcast website for more background information: https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother

David and Nick talk to Nick's friend Gary Hall about real estate, property management and AI. Thanks to MLVC for the great Theme Song!  You can find them at https://www.instagram.com/mlvc_91/  If you have questions for either Nick or David please contact us at: bucksandbrewsllc@gmail.com

Before you invest in Melbourne, watch this!

My guest wrote to me saying "even as a child , my mother had me researching at the library and writing essays on various topics! I went on to pursue higher education and become a teacher, and after retiring from a successful and rewarding career, I went on to write an award winning spiritual fiction and a prominently endorsed 5-book series (in addition to contributing to numerous anthology books."  Dr. Foderaro continues, "I am passionate about handling life's challenges with goodness, compassion, honesty and love. I talk about surviving Family Trauma which initially led to being open to the Universe's signs and synchronicities, and then eventually led to my writing to heal and becoming an author.From a young age, Marni's mother, Elizabeth Ann, taught her daughter many lessons. Often these recurring lessons were meant to instill creativity, discipline and motivation, all skills that Marni says were helpful when becoming a teacher. For example, Marni shares the story of when she was a child and wanted her first ten speed bicycle and many more.  Her mother was steadfast and had specific reasoning as to how Marni could get that bike. You'll have to listen to the show to get all the details. Just so you know, both  Marni and her mother were writers and teachers."My mother was a lover of words and extremely witty and intelligent. She grew up in Florida and North Carolina. She got her   Masters Degree from the University of North Carolina at Chapel Hill in an era and area of the United States  which typically  was unheard of for women, continues Marni. Before completing her Masters, Elizabeth Ann was a high school English teacher in Broward Co., Florida and went on to teach English at Stetson University at DeLand, Florida." Marni is convinced that her mom had tremendous family support and encouragement as a young lady, otherwise "there's no way she could have achieved all that she did" reflects Dr. Foderaro.Marni has many wonderful stories to share about her mother and how she encouraged and supported her as a child and how her mother still influences her today. " I know my mom was a huge part of who I am."Foderaro admits that her upbringing was unconventional compared to her peers. It was the 60's and she and her two younger brothers had plenty of freedom. The kids were often on their own, left to raise themselves, yet plenty of time to be creative. Her father was a college professor. "The freedom had pros and cons", says Foderaro, "I didn't get guidance for many things, it was bittersweet. I was often striving for structure and discipline and I grew up being very organized which helped me with my teaching career." More from Marni's Bio:Marni's life was forever changed after experiencing numerous trauma-induced STEs-Spiritually Transformative Encounters. Marni's 2020 Best Books Award Winning Spiritual fiction “God Came to My Garage Sale” is prominently endorsed by James Redfield, best selling author of “The Celestine Prophecy” series of books and founding directors of IANDS (International Association for Near Death Studies). Marni's latest prominently endorsed 5-book series is entitled: “True Deceit False Love” addresses Domestic Violence, Narcissistic Abuse, Parental Alienation and Intergenerational Family Trauma.Marni is a lover of animals, nature, music and world travel who handles life's challenges with love and compassion. She values honesty, integrity, equality and goodness and prays for peace on earth. In addition to her speaking engagements and various writing endeavors, Foderaro is a contributing author to numerous anthology books, including: “The Last Breath,” “The Evolution of Echo,” “We're All In This Together: Embrace One Another,” “The Ulti-MUTT Book for Dog Lovers” and “bLU Talks Presents” (Business, Life and the Universe.) In January 2022 Marni was inducted into the Bestselling Authors International Organization. Dr. Marni Hill Foderaro's books, podcast and T.V. interviews, guest articles, speaking engagements, book signings and events can be found under “Happenings” on her website. www.GodCameToMyGarageSale.com   under “Happenings” to see examples of my podcast and T.V. interviews, books, guest articles, book signings and other events.    "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out the SHLTMM Podcast website for more background information: https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother

If you've been in real estate for more than 5 minutes, you already know that recruitment can feel like a never ending headache. The revolving door, the job ads that go nowhere, the people who seem perfect on paper but last 3 months tops, it all adds up. And in property management, where expectations are high and the pace is relentless, it can wear even the most experienced business owners down.In this episode I chat with Katie Cotton who is Managing Director Recruit RE formerly of Ray White and has been a driving force behind strategic Recruitment, Recognition, and Retention initiatives that have strengthened the network. Katie has spent almost a decade inside real estate and another chunk of her career in tech, franchising and recruitment. She's seen the industry evolve and she understands why so many agencies are struggling to hire and keep good people.What I love most about Katie is that she doesn't sugarcoat the challenges, but she also doesn't accept that “this is just how it is.” She has a clear view of where recruitment is breaking down and what needs to shift if we want teams that are stable, aligned and actually happy to be where they work.This episode is a chance to rethink how we hire, what we value and the way we build cultures in a world where everyone wants different things and where the industry isn't always keeping up. “  We often get caught up trying to find the perfect skillset instead of the perfect person, and that's where recruitment keeps falling apart” -Katie CottonWe cover:Why hiring feels so exhausting right now in property management and the real reasons so many teams are burning outThe biggest mistake agencies make in job ads and why leaving out the salary turns great people away instantlyHow confusing, over the top job descriptions are scaring off the exact candidates who would actually thrive in the roleWhy the right attitude and energy can matter far more than ticking every technical skill boxThe growing gap between long time Property Managers and the newer generation stepping in, and how that divide shapes cultureThe leadership behaviours that push good people out, even when the business means wellWhy so many people leave real estate in January and what owners can do to prepare for itKylie's Resources:Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Kolmeo: https://kolmeo.com/ Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call35 AI Prompts to...

Go to www.LearningLeader.com for full show notes This is brought to you by Insight Global. If you need to hire one person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world has the hustle and grit to deliver. My guest: David Adelman is the CEO of Campus Apartments, founder of Darco Capital, and co-owner of the Philadelphia 76ers. During our conversation, we discussed how losing a basketball bet at age 11 changed his life, investing his bar mitzvah money in real estate, becoming CEO at 25, his grandfather's Holocaust survival story, and why it gives him perspective on struggle, embracing failure, the trade-offs of building something excellent, and what he looks for when hiring leaders. Key Learnings "Why not me? Why not now?" David's mantra cuts through all the overthinking and excuses we make. When he saw other people building national real estate portfolios, he didn't wonder if it was possible—he asked why he couldn't do it. Stop waiting for permission. Stop waiting for the perfect moment. Ask yourself: why not me? Why not now? Make mistakes, just not the same one twice. David doesn't expect perfection from himself or his team. He expects learning. Fail fast, fail forward, but don't repeat the same failure. That's not growth—that's negligence. Embrace the suck, but evolve through it. David's grandfather survived the Holocaust after his wife and children were murdered. He escaped, joined the resistance, and rebuilt his life from nothing. When David thinks about that, he says: "No matter what, I don't know struggle." That's perspective. Most of what we call struggle is just discomfort. Understanding that doesn't make your challenges disappear... It makes them manageable. If your grandfather could survive the unthinkable, you can handle the hard day in front of you. At age 11, David challenged family friend Alan Horwitz to a basketball game and made a wager. Horwitz didn't let the kid win, and David lost his basketball, football, and baseball glove. To get them back, he had to go to Campus Apartments every Saturday to sweep sawdust and stack lumber. This losing bet became his entry into a billion-dollar career. At 13, David gambled his $2,000 bar mitzvah money by investing it with Horwitz in a building at 45th and Pine Streets in Philadelphia - a property his company still owns today. By age 17, he bought his first solely owned investment property. David was accepted into Temple University Beasley School of Law but chose to become a Property Manager at Campus Apartments instead. At age 25 in 1997, he became CEO of Campus Apartments. His grandfather, Sam Wasserman, was captured by the Nazis in 1942 and taken to the Sobibor concentration camp, where his wife and two children were immediately executed. Wasserman escaped during an organized revolt, joined the resistance, was wounded in battle, and was cared for by a woman named Sophie, who became his second wife. David said, "I feel a deep connection to him and what he went through. It's more like a sense of duty to honor him." David says, "I bet on jockeys, not horses. I ask, 'If the thing fails, would we support them again?' To be clear, a lot of our [investments] are going to fail.' He learned the hard way: "Friends would say, 'Here's a deal, put in X amount,' so you know, it's $250,000 or $500,000 or $1 million. I realized very quickly that it's probably a money-losing prospect to just invest in a friend of a friend's idea or because someone at your country club is investing in it." "It's called working off your debt." I literally lost everything to my "Uncle" Alan in 30 minutes when I was 11. My baseball glove, football, basketball, even my bank book. Every Saturday, I had to stack lumber and sweep sawdust to get one item back. Two years later, at my Bar Mitzvah, my parents asked if I wanted to give my gift money to my grandfather, who was good at picking stocks. I said no, I want to give it to Uncle Alan and buy real estate. At 13, I drove around with him, picked the biggest building he owned, handed him $2,000, and became a partner. My grandfather was in Poland with a wife and two kids when the Nazis rounded him up. There were two lines. One for men, one for women, and children. He never saw his wife and kids again. He escaped from the Sobibor prison camp, became a freedom fighter, got shot, and was in a hospital recovering when a woman checking on her brother saw this lonely soldier and went over to check on him. That was my grandmother. My mother was born in a displaced persons camp after the war. "No matter what, when I'm getting the crap kicked out of me in business or anything else, I don't know struggle." I think about my grandfather and what he went through. "That guy knew pressure and made it through the other side. So I have to stop being a little bitch about it and lean in." Uncle Alan always said, "Whatever you do in life, it shouldn't feel like work." I have never said I'm going to work. I say I'm going to the office. Now, am I tired sometimes? A hundred percent. Did I miss a lot of stuff with my kids? Absolutely, and I have deep regret over that. With success and money comes a price, too. Becoming a CEO at 25. "Why not me and why not now?" I live my life by this mantra. In the 1990s, no one was doing student housing at large scale nationally. I saw this white space, and I'm like, fuck it, let's do it. "I'm not afraid to fail. And I think if you're not afraid to fail, it's a freedom." "Embrace the suck." Not everything's gonna be fun. Some things are hard. But sometimes when you push through them, you get to another side. Sometimes you don't, and pulling the plug is okay if it's not working. I've gotten good at understanding that a business might be a great opportunity, a great idea, at the wrong time. When building something…If you aren't willing to make sacrifices earlier in your career and build that foundation for the future, being an entrepreneur might not be for you. I made choices to miss things with my wife and kids. Were all those things I missed worth it? Probably not. My daughters are 21 and 23 now, and I missed a lot of their early growing up. Four years ago, I apologized to my older one, and she said, "You know what, we remember this dad more than that dad." "It's never too late to make a change." After you've done okay financially, it has to be about something else. The guys and women I roll with—"it's not about money. You either are wired to get up and work hard every day and do it, and it has to be about something else." It could be about providing opportunities for the people who work with you, or solving complex problems, or creating a business you're excited about. "I don't think I'm the smartest guy in the room." You have to be open to learning.  I continue to want to learn about other people's businesses. If I meet somebody, I'm like, tell me about that business. If you have that inquisitive mind, some guy tells me he's in the widget business, and I'll think of ten things they should try to do. "I am never too embarrassed to say I don't know something." When we were selecting architects and contractors for the arena, I spoke to owners of the newest stadiums. Just lessons learned about the process. When I mentor kids, I tell them most people are afraid to say "I don't know" or "I don't understand." "If you're embarrassed for looking stupid, isn't it worse if you don't know what you're doing down the road because you didn't ask?" "People don't know how to listen anymore. People wait to talk." They don't listen. When I have dinner with my youngest daughter, I hand her my phone so I won't be on it. I want to be there, I want to be attentive. Why are you wasting time meeting with people if you're not gonna listen to them? "Make lots of mistakes. Just don't make the same one twice." Try hard. Don't be afraid to put yourself out there. The worst thing that happens is someone says no. I met my wife in a bar, literally in line for pizza. Turns out she was the school teacher two different women had told me I needed to call. The funny part is my buddy was talking to her best friend. He married her, I married Hailey, and our kids are best friends. When it comes to sales. "Don't bullshit people. That's my number one goal." People can tell. Even at an early age, I had the humility to say I don't know everything. Here's my business plan, here's why I think I can scale Campus Apartments across the country when that wasn't being done. When I'm hiring or promoting leaders, I look for three things. One is trust—I need to trust them. Two is creating an open line of communication. Three, "I don't think you're a successful leader or CEO if you're not willing to listen." There are a lot of dictator type CEOs. That's not me. Some of them work. "I don't manage from fear, I manage from bringing in opinions." For me, it's about having people who, in their individual swim lanes, are better at those jobs than you are. The DeSean Jackson situation taught me about leading with curiosity. He made some anti-Semitic comments, and people came to me saying we need to cancel him. "Before I get there, I actually just want to find out what his intent was." The things he said were based on him being uninformed about the hurtfulness of those words. Not only was he willing to understand that, but he said, "Can you take me to your Holocaust memorial and actually educate me?" He came with his mom, no press. "It would be nice to take a moment before you're ready to convict somebody and actually have a conversation." When I'm looking at investments, I really have to understand the product. I joke, "Do my kids at least understand it?" Number two: Who's the founder? People matter. I ask myself, if this thing goes bad, and as long as the guy's not a crook, would I invest with them again? "I have to be more than just money in the deal." I like knowing when my influence and input can help make a difference. I think it's strategic thinking, introductions, and being a sounding board. The hardest part about being a founder is that they're afraid to tell investors bad news. "Bad news doesn't get better with time." Advice to young professionals. "Try to get noticed for the right reasons." Show up and go to work. Go get coffee when you see your boss's boss there. Don't be afraid to introduce yourself. Ask lots of questions. Be the person who says, "Could you explain that to me?" Folks in my position really respect that. "Don't be afraid to put out a bad idea." I hate working from home because I think people are screwed by the opportunity to interact with people and better their career and learn things. You're robbed of chance encounters, of overhearing conversations, of learning by proximity. We're building this arena in downtown Philly, not taking any city capital, and doing good things for the city. We came together with Comcast who owns the Flyers. "It's gonna be the best live entertainment venue in the world, located in Philadelphia." We're opening in 2030 with a WNBA team. For those counting Philly out, you're wrong—we're doing great shit here. Reflection Questions David's grandfather survived the Holocaust, which gives David a profound perspective on what real pressure and struggle actually look like. What experiences in your own life or family history could you draw on to reframe the "struggles" you face in your work or personal life? He lives by the mantra "Why not me? Why not now?" and says that not being afraid to fail is a freedom. What opportunity are you currently overthinking or waiting on "permission" for? What would change if you asked yourself those two questions right now? David regrets missing parts of his daughters' childhoods while building his businesses, but his daughter told him, "We remember this dad more than that dad." Meaning it's never too late to make a change. What relationship in your life needs you to show up differently, and what's one concrete thing you could change this week? More Learning From The Learning Leader Show #126: Jayson Gaignard - Mastermind Talks #273: Chip Conley – How To Be Wise Beyond Your Years #476: Kat Cole - Reflection Questions, Humble Confidence, Building Trust Time Stamps: 01:51 David Edelman's Early Lessons in Business 03:58 Investing at a Young Age 06:12 Family History and Holocaust Survival 09:53 Balancing Ambition and Family 18:17 Sustaining Excellence and Learning from Others 25:38 The Art of Listening and Being Present 26:16 Lessons from Childhood and Parenting 26:47 The Story of Meeting My Wife 28:23 The Importance of Taking Risks 29:52 Sales and Leadership Philosophy 30:54 Building a Nationwide Business 32:07 Hiring and Promoting Leaders 35:34 Handling Controversy with Compassion 38:15 Investment Strategies and Favorite Ventures 41:36 The Future of Philadelphia's Arena Project 44:05 Advice for Young Professionals 46:45 EOPC

On this episode of Coaching Call, Sifu Rafael welcomes Joe Kavanagh, a dynamic professional with over 35 years of expertise in sales and marketing. As a Certified Sales and Communication Trainer, Certified NLP Coach, and Certified and Licensed B.A.N.K. Trainer, Joe has built a powerful career helping individuals and businesses grow with clarity and confidence. His background as a Certified Real Estate Appraiser, Licensed Real Estate Broker, and Property Manager strengthens his comprehensive understanding of markets and human behavior. Joe has also bought and sold multiple businesses throughout his life, showcasing his remarkable ability to create opportunity and build success.This conversation will be energetic, fun, and filled with real-world strategies that professionals can use immediately. Joe brings a unique blend of wisdom, humor, and passion, making this a compelling episode for anyone looking to elevate their results and enjoy the journey along the way.Sifu Rafael is a master instructor and the founder of Speaking Prowess, where he combines expertise in communication and leadership to help individuals unlock their full potential. As a professional speaker, solutions expert, and executive coach, Sifu Rafael leverages years of experience to guide clients toward their goals with clarity, purpose, and strategic insight. His mission is to make the art of effective communication accessible to all, empowering personal and professional growth. Sifu Rafael's unwavering dedication to improving communication skills has earned him a reputation as a trusted mentor and coach. His vision is clear: to enhance communication worldwide, one individual at a time.This episode is brought to you by Sifu's Mind Body Method, a 90-day lifestyle transformation that blends movement, mindset, nutrition, hydration, fasting, journaling, and faith. Learn more at www.sifurafael.com/smbmWatch on Facebook, LinkedIn, X, and YouTubehttps://www.youtube.com/@sifurafaeltv?sub_confirmation=1

In this episode of the School of Hard Knocks Podcast, we sit down with Ken McEelroy, a real estate investor who manages over $2 billion in assets and runs a 300-person company in just 90 minutes a week. He shares how he went from property manager to owner, using distressed properties, billboards, and smart debt to build a massive portfolio. Ken breaks down tax strategies, passive income, hiring challenges, and why most investors misunderstand risk. We also dive into his views on family, legacy, and what real success looks like after the money is made. This is a raw, practical masterclass in real estate, time freedom, and long-term wealth.Hosted by Ausha. See ausha.co/privacy-policy for more information.

Want to learn more about Vodyssey or start your STR journey. Book a call here:https://meetings.hubspot.com/vodysseystrategysession/booknow?utm_source=vodysseycom&uuid=80fb7859-b8f4-40d1-a31d-15a5caa687b7FOLLOW US:https://www.facebook.com/share/g/16XJMvMbVo/https://www.instagram.com/vodysseyshawnmoorehttps://www.facebook.com/vodysseyshawnmoore/https://www.linkedin.com/company/str-financial-freedomhttps://www.tiktok.com/@vodysseyshawnmooreLAKEFRONT RETREAT:https://www.airbnb.com/rooms/1504309365746408385?guests=1&adults=1&s=67&unique_share_id=e2413db9-3af7-4b66-94db-cf94056e6582&source_impression_id=p3_1764032262_P3TaMjaAZ-EueYK5SUNSET OASIS:https://www.airbnb.com/rooms/1512426835427091371?guests=1&adults=1&s=67&unique_share_id=5cee664b-d3c5-4e48-ba63-e8036c13c366&source_impression_id=p3_1764032309_P37zJi0amwPqrKth

BEFORE TURNING TWENTY, MY GUEST EXPERIENCED AND INDULGED IN MORE IN THE LA AREA, THAN MOST  PEOPLE IN A LIFETIME. MUSICIAN, CREATIVE, STORYTELLER AND WRITER, JENNIFER FINCH, WAS REMOVED FROM HER ADOPTIVE MOTHER'S HOME AT 11 YEARS OLD. SHE BECAME ASTUTE AT RUNNING AWAY FROM HOME BY THE AGE OF 13. AND AT 14, SHE GOT INTO DRUGS AND PUNK ROCK. SHE ADORED HER MOTHER WHO STRUGGLED WITH MENTAL HEALTH ISSUESAND JENNIFER SAYS “IT WAS A TIME WHEN WOMEN WERE PUNISHED FOR EXPLORING OTHER WAYS TO LIVE THEIR LIVES OUTSIDE OF THE NORM.” JENNIFER FINCH IS THE BASS PLAYER AND VOCALIST IN THE SEMINAL PUNK BAND “L7.”    L7 MADE THEIR TELEVISION NETWORK DEBUT ON THE DAVID LETTERMAN SHOW IN 1992, THEY  HIT THE TOP 10 MUSIC CHART IN THE SAME YEAR. OCTOBER 2, 2025, L7 CELEBRATED THEIR 40TH ANNIVERSARY AT THE BELASCO THEATRE IN LOS ANGELES. TODAY, WITH DECADES OF LIFE EXPERIENCE UNDER HER BELT,JENNIFER LOVES EXPLORING BIG IDEAS, RECOVERY, HOW TO MAKE CHANGE IN THE WORLD, SELF DEVELOPMENT,ART, SPIRITUALITY AND MORE. It's was such a pleasure meeting Jennifer. She"s real and down to earth. She's experienced a lot of life, especially at a young age and today she can look back with acceptance and wise reflection.My guest was born at the Salvation Army center for Unwed Mothers in Los Angeles. As an adoptee, she has a wonderful perspective on family. She shares "family is built on love and not necessarily anything else." She spent a lot of time as a small baby and young child with other adopted children. Her parents told her that "some babies come from mommy's tummies and some do not. Family is family." Being adopted doesn't define Jennifer. Her parents split up after seven years. Her mother was experiencing mental wellness issues, social pressure issues and Jennifer was exposed to extreme behavior. Eventually, Jennifer did find her biological mother and her half sisters. "Curiosity, being open minded and humble" are Jennifer's super powers. "Sandy's resentment," Jennifer believes, "actually helped me to become more and have more acceptance and meet people where they're at instead of forcing narratives of how they should behave."Sandy gave Jennifer many gifts, including the gift of understanding, compassion, the gift of wonderment, life is nuanced and that life isn't always convenient." Throughout her childhood/life she learned the importance of how to maintain friendships and the significance of showing up for other people.Jennifer has been sober for thirty five years. FACEBOOK:https://www.facebook.com/jenniferpreciousfinch/INSTAGRAM: @jenniferfinchTHREADS: @jenniferfinchLINKEDIN:https://www.linkedin.com/in/jenniferfinch/X: @jennifinchBLUESKY: @jenniferfinchOTHER:TIKTOK: privateWEBSITE:www.jenniferfinch.comSUBSTACK:https://substack.com/@jenniferfinch?utm_source=explore_sidebar  "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out the SHLTMM Podcast website for more background information: https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother

In this episode of the HVAC Know It All Podcast, host Gary McCreadie speaks with Richard Turner, owner of Modern PURAIR and a professional duct cleaner with experience in commercial HVAC systems and restoration work. Richard explains the importance of proper duct cleaning and how poor methods can actually make indoor air quality worse. He walks through the correct process, tools, and safety steps for effective cleaning, especially when dealing with older or damaged ductwork. The conversation also covers filtration, air purifiers, and the safe use of disinfectants and deodorizers in duct systems. Richard shares insights from real jobs and explains how clean systems support healthier air in homes and buildings. In this episode, Richard Turner, owner of Modern PURAIR, shares what really goes into proper duct cleaning and why doing it wrong can cause more harm than good. He talks with Gary about the steps professionals should take to protect HVAC systems during cleaning, and how different tools are used for different types of ductwork. Richard explains how things like air purifiers and filters can help keep systems clean and reduce dust in homes. They also talk about cleaning after smoke, mold, or pet damage, and how safe products can help remove odors and bacteria. Richard shows how clean ducts support better air quality and healthier living spaces. Expect to Learn: Why duct cleaning done the wrong way can harm indoor air quality. How professionals safely clean HVAC systems using the right tools and steps. Why filters and air purifiers matter for keeping air clean in homes. How cleaning helps reduce dust, odors, and bacteria from pets, mold, or smoke. What makes professional duct cleaning different from DIY or cheap services?   Episode Highlights:   [00:00] - Intro to Richard Turner in Part 1 [02:43] - A Common Duct Cleaning Mistake [04:16] - Step-by-Step Professional Process [07:41] - Agitation Tools: Whips & Brushes [09:31] - Do Return Air Filters Help? [13:27] - The Truth About HVAC Filters [18:54] - Deodorizing & Chemical Treatments   This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Richard Turner on:  LinkedIn: https://www.linkedin.com/in/richard-turner-4817b338/ Modern Purair: https://www.linkedin.com/company/modern-purair/  Website: Modern Purair: https://modernpurair.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/

Do you enjoy property management? It's often a thankless industry, and it's easy for property management business owners and their team members to become unhappy and burnt out. In this episode of the #DoorGrowShow, property management growth expert Jason Hull sits down with Ashleigh Goodchild, the voice behind PM Collective, to explore what it really takes to build a property management career that you can enjoy. You'll Learn [01:06] Importance of Having Support  [08:01] Community-Led Learning for Property Managers [15:07] Structured Management vs. Random Leadership [21:36] People-Centric Property Management [32:41] Making the Invisible Visible Quotables "There's so much help available out there. And a lot of times we just don't ask as entrepreneurs." "The slowest path to growth is to do it alone." "A lot of people don't actually see what we do. And I think that's where you've got the opportunity." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript Ashleigh Goodchild (00:00) Generally churn rate and loss rate for businesses can range anywhere between 15 and 30%. Our office is sitting at about 5%. we've got 1200 doors, to have that 5 % churn rate actually considered really great. Jason Hull - DoorGrow (00:05) Yeah. Welcome everybody. I am Jason Hull, the owner and founder of DoorGrow, the world's leading and most comprehensive coaching and consulting firm for long-term residential property management entrepreneurs. For over a decade and a half, we have brought innovative strategies and optimization to the property management industry. We've talked to thousands of property managers, helped them add hundreds of doors, help them increase profit, simplify operations, get themselves out of the business more and more. And we believe the good property managers can change the world and that property management is the ultimate high trust gateway to real estate deals, relationships and residual income. We are on a mission to transform property management business owners. and their businesses. want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. Now let's get into the show. So my guest today is Ashleigh Goodchild. Welcome. She's the voice behind PM Collective, the art of property management. together, we're going to explore what it really takes to build a property management career that you can enjoy covering the balance between structured management and random leadership, how to create workplaces people actually want to stay in, and Ashleigh's vision for a more human, less transactional industry. So Ashleigh, welcome to the show. Ashleigh Goodchild (01:35) Thank you so much for having me. Jason Hull - DoorGrow (01:37) So let's give us a little bit of background on you for those that don't know you yet, that maybe you're listening. How did you get into entrepreneurism? How did you get into doing what you're doing now? Give us some of the backstory. Ashleigh Goodchild (01:52) Yeah, so I started real estate back when I was 18 and like many people just falling into it and I was placed into an office that had a business owner, one was an air hostess and one was a pilot and really had no idea of how to run the business. So at that age of 18 and not knowing any better, I just jumped straight into the business and started helping them quite a lot. And then As I went on in my career, I then started my business, SoCo Realty, when I was 23. So I've had that business for 20 years and I've had a very blessed property management and business ownership life. I do say though that when I was 23 and when I started the business, I don't think it would have mattered what I was doing. It wasn't actually about the property management. It was actually probably about business ownership that I was drawn to. And I think I always say, even if I was a hairdresser at 23, it would have been a hairdresser shop that I opened up, just happened to be working in property management. So I've been running that and I've had a very blessed property management life. I always feel a little bit guilty when people talk about the roller coaster of their property management businesses, because I don't feel like I've had that. Or if I have, I sort of feel like maybe I just didn't sweat the small stuff. And so that led me into... Jason Hull - DoorGrow (02:50) Yeah. Yeah. Ashleigh Goodchild (03:10) running and founding PM Collective, which was bringing in a peer-to-peer mentorship and training Australia-wide where we run 200 coffee and conversations every year. And we really support each other in the industry just by that casual learning from each other. Jason Hull - DoorGrow (03:27) That's awesome. So they're getting together, hanging out with each other, sharing ideas, and you're kind of the facilitator in this. Ashleigh Goodchild (03:35) Yeah, we do it Australia wide. have loads of hosts around Australia. So other people like myself who want to give back. So it's a great opportunity for people to give back. We've actually run a couple over in the US as well. And we have just had one in New Zealand. So the idea is that it allows people in the industry who have been in for a long time, like I said, to give back to the industry and help the the younger ones that are coming in to really learn to enjoy the career as well. So it's really great. Jason Hull - DoorGrow (04:04) Yeah, you know, it's amazing how much help is available and how willing people are to help. Yeah, I'm reading a book right now by Simon Squibb, I believe is his name, something like that. And it's it's about like following your dream and having a dream. But he said he created an organization that. I guess over in the UK, but he created this organization that allowed people to either help. fun people's dreams or for people to get their dreams launched. And he said that they had way more people. He thought everybody would be wanting to get the dream and their own dream met. He said they had way more people offering to help those that had a dream. And so, and he was talking about how much help is available. So. There's so much help available out there. And a lot of times we just don't ask as entrepreneurs. know, there's this funny thing that when we start out as an entrepreneur, we've kind of come through this whole world where we're such a minority, because most people on the planet are not entrepreneurial currently. And so we get a lot of feedback that we're weird or that we're different or that we're strange. And so we learn to kind of isolate. We start to recognize, I'm different and there isn't a lot of help or support. which is kind of an inaccurate viewpoint, but we kind of view ourselves as an island. And then we start our journey as an entrepreneur and we usually think we're gonna do it all ourselves. We're gonna read the right books and watch YouTube videos and we wear it as a badge of honor. I'm gonna get this thing started and do it all alone. that's, as I say at the end of my podcast each episode, that's the slowest path to growth is to do it alone. Ashleigh Goodchild (05:40) I think as well, like we find that a lot of people are really great at their jobs. They're either, you know, great property managers, great BDMs, and they have people around them that say, you know, you're so good at what you do, you should go open up your own business. And I don't think people actually realize there is, it can be really hard to start your business. I mean, you've got the logistics side of things, but you just assume the phone's going to keep calling and start calling as soon as you're out on your own. Jason Hull - DoorGrow (06:02) Yeah. Ashleigh Goodchild (06:09) And I think that that's one of the biggest things that I see people underestimate. And so to be able to give them that support and not be forced to sell their business because it's just got too stressful. I've got one of my clients where she had her own property management business when she was in her twenties. And she ended up selling it because it was just too much to handle at that age. She didn't have the support, you know, 10, 15 years ago. Jason Hull - DoorGrow (06:14) Yeah. Yeah. Ashleigh Goodchild (06:36) And I remember her saying, I wish PM Collective was around because I wouldn't have sold my business. But now I can have the stamina for my business because I've got that support around me. So I think that that's where I'm seeing a really big gap. people who think, you know, people who are great at their job, which means that they think they're going to be great at business ownership, which is not always the case as well. Jason Hull - DoorGrow (06:57) Yeah, there's a great book on that exact subject. It's called the E-Myth, the E-Myth Revisited. And in this book, E is entrepreneur, it's entrepreneur myth. And basically the summary of the whole book is if you think you, if you've learned how to do the technician level work, you like you have learned how to bake really great cakes. The myth is that now you think, well, I could go start a business and start a bakery making cakes. But a business involves a lot more. A business involves marketing, sales, accounting, you know, a lot of different stuff that is outside the skill set of baking a cake. And so the same thing with property management. Some people are like, I've managed properties for a while, or I've done business development for a property management company, done sales for a while. And they think I could now go start a business doing this. And that's the technician level work. That's not the business ownership type of stuff. then that's where things get a little more difficult. Yeah. Ashleigh Goodchild (07:57) read that book it's actually a really great one for newbies in the business. Jason Hull - DoorGrow (08:01) Yeah, yeah. So yeah, I love that. So how does the PM collective work? How are you getting people together? How do you facilitate this? What does a typical meetup look like? How do you make these connections? Ashleigh Goodchild (08:13) Yeah, so we very much just have hosts that reach out to us and they see a gap in their location. And then they just give me, they have to give me three dates, times and locations. And I just set them up online for them. So it's relatively easy for the host. Everyone just rocks up. It's very, very casual. They grab their own coffee, they take a seat and the host is there just to sort of welcome everyone and sort of facilitate it to a certain point. We have the groups, they can range anywhere in size between four people to 20 people. And to be honest, even the groups of four, I find are so important because I find that the intimate conversations are so much stronger in those small groups and people really open up. And the conversation could be about anything. It could be about... certain products that we're using. might be about some subscriptions. It might be about what's currently not working, what demos we've had, what problems we've had. And I find in that smaller group, people definitely open up a lot more and get that real, really good support that they need. Sometimes it's we chat on a personal level. Again, that comes down to people that are personally happy, I believe make the best. employees and their best employers. And it's really important that we look after people's personal state and having those personal conversations and those opportunities to vent, think are incredibly important in that environment as well. And then we have a big mixture. So we've got some groups where we get a lot of BDMs come along, some where it's just the solo printers, some where it's the referring partners, they sort of just all find their own vibe. But one of the biggest things that has been really important is that consistency. So knowing the for the public to know that we're going to show up every single month at this location. And we're here if and when you need us. That consistency is really important. So really casual, you don't need to buy a ticket or anything like that. And I think that really what's made them successful though is that consistency. Jason Hull - DoorGrow (10:15) Got it. So is how does the PM collective have the bandwidth to facilitate this? How do you guys make money? How does that work? Ashleigh Goodchild (10:23) So we don't, we sort of run it as a bit of a not-for-profit, even though it's not registered as a not-for-profit. So the purpose is very much community-led learning. And I guess on a personal level, I run my own business, my own real estate business. So for me, that's my bread and butter, and this is really what's considered my passion project. So this is sort of more my legacy, I guess. And, you know, I've got the time and the energy. Jason Hull - DoorGrow (10:27) Okay. Ashleigh Goodchild (10:48) to and the love to do it. So that's what I do. We have got great sponsors who help support our podcast and cover the cost for the membership and things like that. And we've got a membership base, which would be say, I guess on the smaller medium size. And over time that will grow. But for now, the support is really where it's at and we're driven by that with no need. for any strong monetary value coming through at the moment. That might change in 10 years, but for now and the last five years, it's been perfect. Jason Hull - DoorGrow (11:19) Well, mean, it sounds like the people that are really giving to this community like yourself probably have some of the healthiest businesses because the people that are in over their head don't have time to go hang out or go to lunch or to meet up with people. so, you know, that, and that, you know, that allows people to come in that maybe they're are struggling to meet and hang out with people that are in a healthier place and kind of lend them a hand up. Right. So. Ashleigh Goodchild (11:32) No. It's interesting because in Australia, we've got what we call CPD points. don't know if you've got them, where they're like compulsory development points that you've got to do to hold your registration. and our events, they are not CPD registered, which means that people don't come along because they are coming because they just have to be registered and they just have to do so many points. They come because they actually want to come along. Jason Hull - DoorGrow (11:57) Okay. Yeah. Ashleigh Goodchild (12:12) And I think you'll find that that has made a massive difference with the vibe. Like we had an event the other night, because we sort of run the separate events as well. And, you know, everyone comes along, they're catching up, they haven't seen each other for a couple of months. And it really feels like someone's birthday party. But the important thing is that people are there because they want to, not because they're going to get a CPD point attached to it. And you really can feel that difference in the vibe. Jason Hull - DoorGrow (12:37) Got it. Okay, well, let's take, I'm gonna do a quick word from our sponsors. This will be relevant. If you are a property management business owner, you're tired of getting tangled up in numbers, KRS SmartBooks has your back. They specialize in property bookkeeping for small to mid-sized managers who'd rather focus on, well, managing. So with over 15 years of experience in real estate, accounting, they're pros in Appfolio Yardi and all the top property software. Trust them to make your monthly reports hassle free so you can get back to what really matters running your business. Head over to KRSbooks.com to book your free discovery call. And so maybe that'll help you have a little more time to get back to the property management community. All right. So back to what we were talking about, Ashleigh. I love, I love this idea. I love that you've facilitated this vehicle for everybody to get together. You just, resonate positivity and I'm sure that kind of sets the tone for the group that people are kind of attracted to. And I've been part of groups where the leaders are very positive and it's just a different category and group of people. There's a lot of people that are helpful, positive. I'm in masterminds like that. And then there's others where the leader is more kind of like a dictator cult leader and like, it's just a very different environment. And there's a lot of guilt and a lot of shame and stuff like this, right? and, I've been in some men's programs and things like that that were like that. And it's just, you know, it's a totally different environment. So you've created, and so this is really, I think a strong Testament to you. How many, how many people are involved in this throughout Australia and beyond. Ashleigh Goodchild (14:13) should know the answer to that and I don't. And I would probably say there would be around 20 hosts around Australia. So 20 people, have started having visionary leaders in each state and to help sort of help me control the states. But yeah, about 20 hosts. But then like I've got, for example, an audio summit coming up. Jason Hull - DoorGrow (14:21) Wow, OK. Yeah. Ashleigh Goodchild (14:37) And that's got 17 leaders in Australia doing an audio summit for me. And we're doing 17 days of tips and tricks. So there is a lot of people that make up all of this, a lot of other coaches and trainers that give their time and their knowledge as well to it. So it really is a big project. in total, I'd say there's probably about a good 40, 50 people from coaches, trainers, leaders. who facilitates some sort of knowledge base for me on all these events. So pretty lucky. Jason Hull - DoorGrow (15:07) So describe to me the difference between structured management and random leadership. Ashleigh Goodchild (15:13) Yeah, so that's something that I practice inside my real estate at SoCo. And one thing that I've learned from other people and other leaders is when we do, obviously you need structured management, in terms of processes and procedures and all of that, and that's fine. But when it comes to leadership, sort of what you talking before about the dictatorship, I feel like I probably practice servant leadership a lot more. practice servant leadership at SoCo, which is the real estate, and I practice servant leadership in PM Collective. And very much I do picture myself or feel that I'm a leader from the bottom and that you just tell me what you need and I will deliver it for you. So I do that both in PM Collective and SoCo. And that's where the support comes from. The random leadership, I think, has been something that has really helped me keep long term staff. I'm known in the industry for having a long term team. anywhere between sort of seven years and 15 years average for property managers, which is great. And one of the things I would say have helped me and I have to say I haven't done this on purpose. It's just the way that I've done it. And I now I reflect back on it. I can see how it's worked. And if we were to every single year, give our team a Christmas bonus every single year, they're going to expect that. And if one year you don't do it because you can't afford it or something's changed, people are going to start getting a little bit ticked off because it's like, where's my bonus? get one every year. And I think the same goes with the Jason Hull - DoorGrow (16:52) become expected.   Ashleigh Goodchild (16:54) very much expected. And I think when we start getting, creating expectations with our team, that's when we can start getting a little bit of conflict. And I've seen it in a lot of agencies. So where I, I, I think what I think works really well is things like we might as an office randomly buy someone a coffee, or we might just randomly say, Hey, let's go out for lunch, or randomly, we'll do a Christmas bonus randomly. We might shout everyone a voucher for a massage. All of those random things mean so much more to your staff and they appreciate it so much more. Even if it was that $5 coffee or that random walk or that random time that you're giving, I just find that that doesn't set up expectations and people appreciate those little things a lot more. And like I said, it's not something that I went and said to myself, this is how I'm gonna manage my team. It's something that I just did naturally, probably because I'm a little bit scatty and I probably was, you know, not very good at keeping things consistent. But now that I look back on it and I can see that that 100 % has played a massive part in creating a really healthy long-term team. Jason Hull - DoorGrow (18:07) Yeah, that makes a lot of sense. know, yeah, giving gifts means a lot more or giving experiences or doing things means a lot more than, you know, than just a bonus that they're expecting at the end of the year. And most people aren't actually money motivated. BDMs usually probably should be a little bit and maybe entrepreneurs, but that's the mistake entrepreneurs make is that we assume everybody else likes money as much as we do. A lot of times. And so we try to bonus people or reward people or motivate people with money. And a lot of times that backfires. And because most people aren't money motivated or money driven, know entrepreneurs listening right now are like, what? That makes no sense. I don't understand it, but yeah.   Ashleigh Goodchild (18:48) I think a lot of businesses as well, they try to manage their team by textbook and you know, the textbook says, we should give people their birthdays off or a textbook says we should, you know, we should do a bonus at Christmas or whatever it might be. But I think, you know, really getting to know each person and I know who in my team values me sitting down and talking to them and asking them how their weekend was. However, if I went and did that to someone else in the team. That'd be like, you just go away. I'm trying to work here. And I, I, I, yeah, I know what, what each person needs to be happy. One thing that I found more recently is that if your team can have a hobby, that is probably the biggest thing to create a happy team and hobbies prevent burnout. And I think that when we get a lot of people in the industry where all they do is work and family, work and family, they don't have anything in between. And so like one of my girls, she loves to play golf. She really young girl, 21 years old, plays golf semi-professionally. And she had asked whether she can start having some private coaching on Tuesday afternoons. So she was going to come in a few hours early. And I was like, absolutely no problems at all. Because if I give her that Tuesday afternoon off to go play golf, there's something else that she loves. I just find that, you know, people have to have other things they love just besides, yeah, besides the work and family. And that's something that I feel like I really try to encourage with everyone in industry is find a hobby if you're feeling stressed. And you know, and a hobby is not, you know, reading a book or something like that. It's actually like playing pickleball or netball or coaching a team or it's something specific. Jason Hull - DoorGrow (20:37) Got it. OK, so you're encouraging team members to have hobbies. And that allows them to maybe have a little bit more to bring to the table in terms of energy and life, it sounds like. Yeah. Ashleigh Goodchild (20:42) 100 % Yeah, yeah, it just allows them to enjoy enjoy work. And like I said before, you've got to have them they need to have a happy home life for them to perform well for your clients. It's really, really important. You can't, you can't have them having a tough personal life at all that's going to affect you and your clients. Jason Hull - DoorGrow (21:10) Got it. Yeah. Yeah. There's a, there's a really good book called giftology by John Rulin. And he talks about the benefit of giving gifts, gift giving, to basically for almost as marketing or do increase referrals or to increase retention. But the same thing applies to team members. These doing these random things, sounds like a really solid idea. And then also encouraging hobbies I think could be really beneficial. So, So explain your vision for a more human and less transactional industry. Ashleigh Goodchild (21:43) So in Australia, have starting to become quite reliant on our offshore staff and our offshore team. And I'm assuming that that's everywhere. Would that be the same with your businesses? Jason Hull - DoorGrow (21:55) Yeah. Yeah, I would say so. There's a lot of people that are hiring VAs in the Philippines or Mexico for sure. Ashleigh Goodchild (22:02) Yeah, I mean, and whether it's part of your business plan or not, you know, I fully respect that. But what we've found in businesses is that by passing on the transactional work to our offshore team, and transactional, mean, collecting the rent, arranging maintenance, sending out inspection letters, you know, all of that sort of admin tasks, we're finding that that's really not where the value of a property manager or business owner is anymore. Jason Hull - DoorGrow (22:19) Mm-hmm. Ashleigh Goodchild (22:31) And so what we need to do is to move our skillset into more of a consulting role. We currently have been doing for a number of couple of years and I teach this a lot to other officers is what we call an annual investor audit. So our annual investor audits, they are 30 minute consults with every client and we are going diving straight into all the holistic side of their property because we need to make sure as a business that our clients are emotionally well and financially well. If they're emotionally and financially well, they're going to keep their investment property. The minute that they're stressed and not making money is the minute that they sell. And obviously that's not what we want in the businesses. So to do that by checking in with them, we are talking to them about any red flags we see with their tenancy with their rent or their inspections.   Jason Hull - DoorGrow (23:10) Yeah. Ashleigh Goodchild (23:27) We're talking them through and helping them understand what level of maintenance is considered normal or excessive in their property. If they're not spending enough maintenance, we're talking to them about ideas they've got for future renovations. We're talking to them about what their mortgage rates doing, how are they feeling? Are they positively geared or negatively geared? Is there any circumstance that's coming up in the next 12 months that we should make a note of that might cause them a little bit of stress? We are... Talking about all of those things on a real conversational level and it allows us to pick up trends of what that client's plans are. Are they planning on building a portfolio? Are they planning on selling in six months? Are we going as an office to see a huge wave of clients starting to sell? Is that something we need to protect that, you know, as an asset in our business? And so when we start getting into that consultancy role, it's no different to your accountant organizing a tax planning meeting. you know, in April, for example, that's exactly what we're doing. And we are planting seeds for that client so that they're never surprised when we call them up to say, Hey, your rent's gone backwards, or you got to spend $10,000 on the property. And that has been incredible. It's not only been something that's helped our churn rate. Generally in Australia, churn rate and loss rate for businesses can range anywhere between sort of 15 and 30%. Our office is sitting at about 5%. For it so for a large, a large office with we've got 1200 doors, to have that sort of 5 % churn rate is is actually considered really great. And I do put that down to the annual investor audits. And in addition, though, it allows the business owner Jason Hull - DoorGrow (24:52) Yeah. Ashleigh Goodchild (25:10) to take control of their asset and not to have to maintain that relationship. Because at the end of the day, I'm very passionate about that that client is my client as the business owner. And I need to keep that relationship up. And if I put all of that responsibility onto the property manager and my property manager leaves, I've got a risk that that client is going to follow the property manager. So that's a little bit of my of the importance and responsibility I take as a business owner. So they have been an incredible game changer for retention, but it's also helped uncover new business opportunities because when we've done these for our clients, we've never sort of asked them, do you have any properties? But so many clients have actually said to us, that was so good. Can you do it for my other property? And I'm like, sure. Where's your other property? and got the address and we've subsequently got the business of the because the other agencies weren't doing it. So obviously over time, more offices will start doing it. But that's just a great example of elevating the human side of property management. And we started introducing these in our business, like I said, a couple of years ago, I now teach them to other agencies around Australia. And then as soon as we can get, you know, a really good percentage of businesses, all bringing these in as just a natural part of the business, then we will that's how we see the industry elevate. And then that's just going to be considered a normal thing like checking rent arrears. And so that's really my vision to, to bring in things like that. I've been trialing, I do a lot of like mirroring in the business. So I trial things in my business first. And if it works, I will put it out to the industry. the other trial that I did was, which actually didn't work. And, it was about, I had a junior property manager and we had a lot of clients that we were losing from, from fees from owners being fee driven. And I thought to myself a little bit like a hairdresser. You've got a junior apprentice to cut your hair. You've got a senior stylist or you've got the director. And I thought to myself, I'm actually going to do a fee schedule with a junior rate. So if you want to, if you're fee driven and you want a junior to look after your property with less than one year experience, this is the fee. And if you want a senior, this is the fee. Now I thought that everybody would jump at the junior fee schedule because everyone seemed to be fee driven. What was so interesting is I did this trial for 12 months and I probably had 3%, maybe 2 % of clients actually say, I'll go with the junior fee schedule. Every single person said, thanks, but I think I'll stick with a senior. And I think that that's a great example to showcase that investors do want the experience. They want the peace of mind. And we all thought they wanted cheap fee schedules, but when given the opportunity for the cheap fee schedule with a junior, they didn't take it. So I thought that that was a really good example. Yeah, I know. Jason Hull - DoorGrow (27:49) Mm-hmm. yeah. I could talk about that for an hour. We've tested a lot of stuff on pricing. Ashleigh Goodchild (28:10) But it was just a great test to do. I trialed it, it didn't work. So I've gone to the industry and I've said, given it ago, it hasn't worked. I'm now trialing a second option with fee schedules. And hopefully that works because I just feel like the industry needs to move just from the same fee schedules we've been doing for 20 years. It really is something that needs to be done there. So that's my next mission. Jason Hull - DoorGrow (28:14) Yeah. Yeah, I love it. I love the experimentation. So cool thing about my position is I get hundreds of guinea pigs. And so I do all sorts of testing. And so we could chat about some of that. We've done some fun stuff, but I love the idea of the annual investor audit. call those, we coach clients on that as well. We call those annual portfolio reviews and that's a great opportunity to get more referrals. great opportunity to get more reviews and testimonials. It's a great opportunity to create more connection with the client and to showcase what's invisible to them currently that you're actually doing work. And yeah, and it's going to significantly decrease churn. You mentioned churn maybe between on a lot of companies, maybe being between 15 to 30%. And if you're at 1200 units, I was doing math while you were talking, that would be between 180 to 360 units being lost each year. And so a lot of property managers don't pay attention to what's leaving and they think, well it's infrequent or they're selling their properties or whatever and they're not paying attention to that. They're so focused on how do I get more doors? And sometimes they're losing more doors than they're adding each year or they're just breaking even. And so they've been at the same spot for like a decade sometimes. And they're wondering, why does this feel like a grind? And they're not making progress. And sometimes you have to look at what you're losing and what's your level of service that you have there and how visible is what you're doing to your client? Because if it's not visible, they're going to assume, well, why do I even pay them? They're not doing anything. They're just collecting rent. Yeah. Ashleigh Goodchild (30:15) Yeah, it's like, I call it a, we've got a client success manager. And I think that that's a real missing part in a lot of businesses because we've got the BDM who brings in new business. We've got the property manager who maintains it, but the client success manager actually is what I call a BDM in reverse, because if they can prove your retention, that is growth. So therefore it is still a BDM role. Jason Hull - DoorGrow (30:21) Mm-hmm. Yes. Yeah. Ashleigh Goodchild (30:41) that you've got someone specifically for. So that's a real big missing part. And I think a lot of businesses when they don't have somebody specifically on that role. Jason Hull - DoorGrow (30:52) Yeah, I've been privy to see inside of a lot of different types of businesses and being in a lot of different masterminds. And one of the things that I've seen is that some of the most sales oriented organizations, like companies that they're focused on placing salespeople and hiring salespeople and stuff like this, they always have their best salespeople graduate to be on their client success team. is how they kind of position it. And they call that their second sales team. Because these are the people that get people to re-up or renew or continue on, or to bump up into a higher level program. so client success is your other sales team. their whole job is to decrease churn. Their whole job is to increase retention. So at DoorGrow our client success manager is my oldest daughter. And she does our client success. And she's got the personality for it. She's much more of a feeler than I am. She's much more about community than myself, right? I'm more of a logical thinker in a lot of instances. And so clients just love her. She does a great job. And so everybody should have client success. What's funny is in the property management industry, you hear the phrase property manager, but that's like this mystery sort of title that means a different thing to everybody you ask. And so for some of them, some people think their property manager is supposed to be a BDM also. I'm like, those are... probably different personality types. Some think they're the maintenance coordinator, but then they'll hire a maintenance coordinator and they call somebody else a property manager. so property managers also could be those client success people, the relationship builder. And so that's where it gets confusing is when we're, I hired a property manager. Well, okay, what are you having them do? I always have to ask because it's always different. So I don't know if you've noticed that in Australia, but. Ashleigh Goodchild (32:41) Yeah, and I think as well, like, I like what you mentioned before about how a lot of people don't actually see what we do. And I think that's where you've got the opportunity. Because I remember a long time ago, a client said to me, you know, wanting to negotiate on fees after a couple of years. And he said, you know, your job's easy, you don't, you know, the you don't have to do anything for your money. So therefore, you should reduce the fees. And I'm like, Jason Hull - DoorGrow (32:49) Yeah, it's invisible. Ashleigh Goodchild (33:07) Hold on a second, we've chosen a fantastic, perfect tenant. We do a lot in the background to make it look like we are managing it nice and easily and not creating any stress for you. Do you want me to create a problem tenant so it looks like that I'm doing work so that you can justify the fee? Because the fee is so, is reflective on you finding, it look like that we're having a very easy life. but that's taken a lot of skill and experience to do that. It's just so backwards, isn't it? That the way that they validate our fee, if we have got lots of problems and they think we're not worth our fee when we've got nothing to do and got a perfect tenant, which was the result of us putting it in the first place. Jason Hull - DoorGrow (33:34) Yeah. Yeah, I used to work in IT and one of the things I learned in doing IT and working on computers and networks is that if you make everything run perfectly, they wonder why they even pay you at all. And then I also noticed if there was a problem, they're like, why do we pay this person at all? There's now this problem with the network. so either way, couldn't win. So I learned I had to make the invisible visible. I had to tell them all the time, hey, I just updated this server. I just changed this. This has been improved. That's preventing these problems. And they're like, wow, Jason's on top of this. Jason's making everything run smooth. So I had to learn to be noisy. I worked at Hewlett Packard and I was in Boise, Idaho and I had a boss in Texas. And he would just look at our... he would message us all throughout the day through an instant message app or whatever. He would message us, what are you doing? What are you doing? And I was like, he can't see what we're doing. So I just started changing my status. I allowed you to put a little status, they use some Microsoft app, I can't remember Teams, I don't remember what it was. But I just would update it every day and I would say like throughout the day what I was working on in that moment. Updating this, working on this, doing this, and just what I was doing. And so then he started asking, what's your coworker? doing because we were a two person team that were over a big system. And he was like, what's what's what's Josh doing? Is he working? What's he? So he started to perceive that I was on top of things and working and this other person was lazy and not doing stuff. I'm like, no, he's working too. So yeah, but that's I sold, you know, we've translated that to helping clients make sure you're showcasing the invisible because they can't see it. Otherwise, you have to be noisy. And those annual reviews are a great opportunity to do that because you say Here's how many maintenance requests we've handled that you didn't have to deal with. Here's how much money has been collected. Here's the payouts that we've done to you. Here's all the stuff that we've been taking care of that's prevented you from having to deal with this. Here's how many calls we took. Here's how many tickets we handled. All these vanity metrics justify why they spend the money with you. So I love that you're reinforcing that idea. So for my clients listening. She said, and she's got 1200 doors, which is probably more than some of you. so Ashleigh, what do you feel like people are hearing your low churn rate besides the annual investor audits that you do and maybe having a client success manager. I don't, what, what do you feel like is really significantly reduced the churn rate down to 5%. I mean, that's significant in any business. Ashleigh Goodchild (36:25) Yeah, it would. You've got your audits, it would probably be I think myself being a director of the business who is 100 % active in property management and approachable is a really important word. Clients know that they can call me at any time they know that if one of my property managers is on leave, they can call me to handle anything that plays a massive part. And if I reflect on some of my clients, because we all get clients that, you know, maybe aren't happy with something or a little hiccup has happened, to know that my clients don't just silently leave and say, that happened, not happy, I'm gonna go find someone else. They always contact me first. I actually had one the other day to say, Ash, my property manager is really lovely, but I'm just feeling like I need someone with a bit more confidence. No problems at all. Let me move you to this person. The fact that they approach me first and give me the opportunity and know that they can call me to move them. I just take that with so much privilege because that doesn't happen in a lot of offices. If you're not approachable and your client would rather just leave the property, then bother coming to you because they don't think they're going to get heard. That's going to be a problem. So for me, that is massive. Jason Hull - DoorGrow (37:24) Yeah. Ashleigh Goodchild (37:46) And then probably the final thing, I think that our values really show through, through social media and my presence on social media, the fact that they know me on a personal level, they can see that I've got kids, they can see that I've done podcasts, they can see when I win awards, and embracing our clients on our journey and allowing them to see every part of me as a human being, I think is great. We do an annual an annual drive for a not-for-profit. support DB survivors quite a lot in our business and we promote philanthropic investing. And so the fact that we bring in our clients to be involved in that process by buying their clients, their tenants a hamper for Christmas to strengthen relationships has been a fantastic PR exercise with clients saying, you know, yes, please organize my 10 Christmas hamper and we're just so thankful to be aligned with a business like yours that supports, you know, good causes. It's those little things that I've probably played the biggest part in it, in their retention and client success. Jason Hull - DoorGrow (38:49) Love it. Yeah, I love that. A lot of property managers are so focused and business owners are so focused on thinking, what, how do I get more money? How do I take more instead of like the benefit of being involved in how much trust it would create to be involved in some sort of philanthropy or charity or something that's a bit more outward focus. And, and one of things we are really big on at DoorGrow is coaching our clients on finding a, in building out their client centered mission statement is figuring out. How do you make this vision bigger so that you're having a positive impact, not just for yourself, for the business, for your team, but maybe the community at large, maybe the industry at large? And what sort of impact and change do you want to see there and making that vision bigger? Because it allows you to attract team members that are inspired by a bigger vision, allows you to attract clients that resonate and are inspired by a bigger vision. And so you get better people all around. Ashleigh Goodchild (39:48) And it gives other people the opportunity to do good. And with our annual hamper drive, we did that last year. And all we did, we aligned ourselves with a not-for-profit hamper company, which is sort of like a by-product of one of the charities. And they support women getting back into the workforce. And so not-for-profit, we emailed all our clients and we said to our landlords, listen, if you've had a great year with your tenant, we would love to arrange a hamper on your behalf. It's $88. Jason Hull - DoorGrow (39:53) Yeah. Ashleigh Goodchild (40:16) and we'll take it from your rental income and we'll send it on behalf of you for Christmas. It's a great way to acknowledge you've had a great experience with your tenant and strengthen that relationship. And from that alone, just us doing OneDrive last year raised 14,287. And so this year we have now through PM Collective promoted that through other agencies to do the same. And I actually had an email from the CEO of the not-for-profit today and she said, Ash, I am just so excited to get these numbers back to you. We have had such a huge response from you and assitting against it. And I just can't wait to see what the figure will be because I know as an agency, we will do probably double and the fact that other agencies now will do good. It's just an example of the impact that we didn't realize we were having by giving our landlords the opportunity to do good, but then sharing that with other people to give them the opportunity for their clients to do good. It's just so wonderful on so many levels. And it's the same with our philanthropic investing. encourage owners who financially are able to rent out their home at a low market rate to a survivor of DV. Jason Hull - DoorGrow (41:19) Love it. Ashleigh Goodchild (41:29) to do it and you'll be surprised at how many people don't even know it's an option. It's not saying that it's right for every landlord, but there are so many landlords out there who have a vacant property and didn't even know that they could do this jump on board. yeah, giving those opportunities to people that didn't know that it was an option, I think is really great to see. Jason Hull - DoorGrow (41:50) Yeah, love it. mean, people want to feel good about themselves and, you know, being able to give gifts or being able to benefit others makes people feel good about themselves. And if you're giving your clients a chance to feel good about themselves, they're going to associate that with you. Yeah, that's beautiful. So, well, cool. I love all these different ideas and tips. think you've shared that. I love the idea of doing the annual portfolio reviews. love the idea of, you know, the Ashleigh Goodchild (42:04) Yeah. Yeah. Jason Hull - DoorGrow (42:18) charitable stuff, the philanthropy stuff. Love the idea of giving people a vehicle or some method to bypass the frontline staff person that they're assigned so that they can reach somebody that can maybe, if they want to complain about that, that team member or some, there's a, there's a gateway there or a vehicle there for them to do that rather than them just going, well, I guess I have to quit. I don't know. Yeah. So I love, I love these ideas. that I think anybody listening to this would benefit in decreased churn. Ashleigh Goodchild (42:40) Yeah. Jason Hull - DoorGrow (42:47) Well, Ashleigh, I appreciate you coming here on the show. How can people maybe get in touch with you or with your business or whatever you would like to share with others here in closing? Ashleigh Goodchild (42:58) Yeah, well, I mean, I'm very easy to Google. You can just Google Ashleigh Goodchild and hopefully find me there. But I am on Instagram and all the socials under PM Collective or under Ashleigh Goodchild. So I'd love to connect with anyone that finds me on those platforms. Jason Hull - DoorGrow (43:16) Perfect. All right, Ashleigh. We'll probably have to have you come talk to our clients sometime. I think that'd be fun. So, all right. Thank you, Ashleigh. Appreciate you coming here on the show. All right. So for those that are struggling in your property management business and you want to kind of get to that next level, make sure you reach out to us at doorgrow.com. We would love to facilitate or help you or see if we could help you with your business. Ashleigh Goodchild (43:21) Love them. Thanks for having me. Jason Hull - DoorGrow (43:41) If you felt stagnant for a while, also join our free Facebook, just for property management business owners at doorgrowclub.com And if you would like to get the best ideas and property management, join our free newsletter at doorgrow.com/subscribe And if you found this even a little bit helpful, don't forget to subscribe and leave us a review. We'd really appreciate it. And until next time, remember the slowest path to growth is to do it alone. So let's grow together. Bye everyone.  

In this episode of the JuvoHub podcast, host Jonathan Saar and guest Ed Buckley dive into the real-world dynamics between regional managers and property managers—how to prepare for site visits, set clear expectations, coach effectively, and keep stress low while results stay high. You'll hear field-tested practices like “Before you tell, ask,” walking the property (yes, on foot), knowing your numbers and your market, and creating an agenda that leads to action—not anxiety. TL;DR: Strong regional–property manager relationships thrive on preparation, clear communication, and mutual respect. Watch, follow, and share to help the industry lead with clarity, consistency, and respect. Where learning leads! Key Takeaways: 00:00 – Why this relationship matters: less stress, better results01:15 – Guest background: decades on both sides of multifamily03:20 – The purpose of a site visit: information + training moments04:35 – Regional prep that sets the tone: do your homework, bring questions06:55 – Skip the report binders: you already have the data08:00 – Be on time, set expectations, share the agenda09:35 – Coaching rule: “Before you tell, ask” to uncover real blockers11:40 – Communication traps: don't assume you know the whole picture12:45 – Don't “sneak up”: announce visits and know the team by name13:45 – Culture builders: engage maintenance, small talk that opens doors15:55 – Break bread: why lunch together boosts trust and candor17:20 – PM prep: know your KPIs, market, comps, and nearby developments19:35 – Data over opinions: answer with facts, not “I think”22:05 – Walk the property (on foot): model standards, pick up trash24:15 – Handling surprises: oldest ready unit test and accountability26:30 – “You are what your numbers say you are”: plan the comeback27:50 – Wrap-up: practical takeaways for calm, clear, consistent leadership Lead with Prep, Partnership, and Proof Great regional–PM relationships are built on preparation, clear expectations, and coaching that starts with questions—not directives. When regionals arrive on time with the data, walk the property, and model standards, they create space for PMs to respond with facts, not guesses. The result is a calm, consistent rhythm where people feel supported, issues surface faster, and the numbers improve—because everyone is working from the same plan. Class Dismissed!

The conversation explores the implementation of Proposabid within communities, focusing on the initial feedback from users who struggle with their identity and the concept of having their needs met. It delves into the resistance to change, the importance of building trust, and the future potential of Proposabid in community development.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

Dr. Greg Hammer, is a Former Professor at Stanford University School of Medicine, Physician, Best-Selling Author, and Mindfulness Expert.It was a wonderful conversation as he shared stories of his grandmother and her love for art and he declaration about using proper english grammar. Greg shares how he inherited  that same consciousness as to being respectful to the english language.A Best Selling Author with an eye on being active and healthy, his recent book is about adults, caregivers, teachers helping teenagers reduce their stress levels by using his meditative technique incorporating Gratitude, Acceptance, Intention and Non judgement in a 3-4 minute daily meditation that anyone can do. He explains and walks us through a short meditation during this conversation.It's important for all of us to have balance in our lives-mental and physical balance and peace.It was a real pleasure speaking and meeting Dr. Greg Hammer.architectInformation about his most recent book: A Mindful Teen: Helping Today's Teenagers Thrive through Gratitude, Acceptance, Intention, and Non judgement Topic: Coping Strategies for Youth this National Suicide Prevention MonthTalk Points: Destigmatization is the key - Suicide is preventable through awareness, education, and accessible resources.The more we discuss mental health in productive ways, the better primed we will be to catch the warning signs before they progress into something serious.Openly discussing mental health encourages youth to initiate those conversations for themselves and ask for help should they need it.Today's teens face stressors that older generations never imaginedSocial media, smartphones, and the internet – and AIAfter-effects of COVID lockdown and isolationThe great political divide, affecting relationships in and outside of familiesIncreasingly competitive college admission and tuitionThe economic pressures their families faceThe Role of Parents and Parenting  - Cultivating Compassion, Forgiveness, and EmpathyThe Risks and How to Spot Them*Early Detection can save your child's life - The warning signs that someone is struggling with their mental health can easily be overlooked (especially amongst teenagers).*The most common symptoms of depression and anxiety (i.e. changes in behavior and mood, irritability, changes in sleep habits, changes in eating habits, withdrawing socially) are also commonly associated with the standard growing pains and hormonal shifts of adolescence. So, how do you know the difference?If something feels off with your child, the best thing you can do is ask.Sit down with your child and have a gentle, but honest conversation about your concerns. You may have to speak with them multiple times before they're ready to open up. Trust your instincts and be gently persistent.Consult a Mental Health Professional: There is no shame in asking for help for both teens and adults.Mindfulness at Home - Encouraging children to practice mindfulness daily can help build their mental and emotional resilience and protect their mental health in the short and long term.*Mindfulness can be a great tool to help teens rewire their brains away from the negativity on which they dwell. It can neutralize their tendency to ruminate over the past, often leading to depression, and to overthinking the future, creating fear and anxiety.The GAIN Method - Gratitude, Acceptance, Intention, and Nonjudgment are the pillars of happiness for teens - and for the rest of us.Website:https://amindfulteen.com/Facebook: @GregHammerMD; https://www.facebook.com/greghammermd/Instagram: @greghammermd; https://www.instagram.com/greghammermd/LinkedIn:https://www.linkedin.com/in/greg-hammer-02b20422/ "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out the SHLTMM Podcast website for more background information: https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother

Thinking about selling your investment property? Wondering if leases still protect you these days? Or maybe you've heard AI and inspection managers are taking over property management?   In today's show, I sit down with Leanne Jopson, Director of Property Management at Metropole, to answer the five most common questions investors ask her.   Leanne and her team speak with hundreds of investors every week, and the same questions keep cropping up, so we unpack those questions and provide you with the answers straight from the front line of property management.   Whether you're a seasoned investor or just starting out, I think you'll find today's discussion could save you money, stress, and sleepless nights.   Takeaways  ·         Investors need to ask 'why' before selling properties. ·         AI is enhancing property management efficiency. ·         Leases provide a framework for tenant security. ·         Tenant selection is crucial for long-term success. ·         Property management is about strategy, not just rent collection. ·         Understanding market dynamics is essential for investors. ·         Professional property management can prevent costly mistakes. ·         Investors should consider the total cost of selling a property. ·         The average length of tenancy is increasing. ·         Property management fees vary based on service quality.     Chapters    01:04 – Why Investors Are Thinking of Selling  04:08 – Getting Independent Advice Before Selling  09:10 – Are Leases Still Worth It?  13:56 – How AI Is Changing Property Management  18:10 – The Real Cost of Cheap Property Managers Links and Resources:   Answer this week's trivia question here- www.PropertyTrivia.com.au ·        Win a hard copy of What Every Property Investor Needs to Know About Finance, Tax and the Law. ·        Everyone wins a copy of a fully updated property report – What's ahead for property for 2026 and beyond     Leanne Jopson- National Executive -  Property Management at Metropole   As Metropole specialises in property management our vacancy rate is considerably below the market average, our tenants stay an average of 2 years and our properties lease 10 days faster than the market average. Click here to see how we can help you.    Get the team at Metropole to help build your personal Strategic Property Plan. Click here and have a chat with us.    Michael Yardney – Subscribe to my Property Update newsletter here   Get a bundle of eBooks and Reports at www.PodcastBonus.com.au https://propertyupdate.com.au/podcast-bonus/     Also, please subscribe to my other podcast Demographics Decoded with Simon Kuestenmacher – just look for Demographics Decoded wherever you are listening to this podcast and subscribe so each week we can unveil the trends shaping your future.

In this episode, I'm joined by Jordan Coleman, loan officer at Live Oak Bank - one of the few banks that truly understands property management. We break down how SBA loans can unlock 100% financing for acquisitions, the hidden pitfalls in seller notes, and what lenders really look for in both buyers and sellers. Jordan also shares practical tips for navigating SBA terms, structuring clawbacks, and avoiding red flags (like client concentration risk). We even cover how to refinance a seller note and why time kills deals more often than you think. If you're considering buying, selling, or just want to understand your options, this episode is packed with insight.Timecodes: (00:00:00) - Intro(00:01:39) - Meet Jordan Coleman from Live Oak Bank(00:01:53) - Understanding Live Oak Bank's unique offerings(00:02:15) - Jordan Coleman's background and role(00:03:21) - Live Oak Bank's industry focus(00:04:45) - Live Oak Bank's property management focus(00:05:55) - Importance of SBA loans and preferred lenders(00:07:22) - Qualifying for an SBA loan(00:08:47) - Live Oak Bank's loan products for property management(00:11:05) - Analyzing buyers and sellers for acquisitions(00:18:37) - Sponsor: PropertyManagement.com(00:20:31) - Loan terms, interest rates, and closing process(00:28:44) - Understanding SBA loan trade-offs(00:29:23) - Pros and cons of SBA loans(00:31:38) - Importance of clawback clauses(00:34:13) - Sponsor: AppFolio(00:35:50) - Navigating SBA lenders(00:38:57) - Pre-qualified buyers and sellers(00:46:23) - Refinancing seller notes(00:48:38) - Horror stories and lessons learned(00:53:44) - Building relationships with lenders(00:54:53) - Conclusion and final thoughtsLearn more and connect with Jordan here: Jordan on LinkedInLive Oak BankLearn more & connect with me here:⁠⁠⁠Crane⁠⁠⁠, the private community for property management business owners.⁠⁠⁠My Free PM Newsletter⁠⁠⁠⁠⁠⁠RL Property Management⁠⁠⁠ 

This is the story of a brave and hard working veteran who had to overcome sorrow, pain and life's hard knocks since he was four years old. Yet he was determined to find a way to a path of balance and clarity in life. Rob mentioned that by the time he was a teen, he felt that he'd rather die overseas than stay living with his father and stepmother. Rob served his country for seven years. After attempting to take his life and being assaulted by a senior officer, he decided that it was time to retire. Insomnia was chronic and conventional treatments weren't helping with Rob's mental health issues  Rob decided to head to Asia and more or less loose himself in the culture, nature and face his demons. He explains, "Instead of waiting, I set out on a journey that changed everything.I lived with tribes in the jungles of the Philippines, spent three months as the disciple of a Hindu monk in the Himalayas, trained under a Shaolin master in China, and later joined a troop of spear fishermen in Boracay who hunted in the deep daily to feed their community during the pandemic.The lessons I gathered became the foundation of my book "Unfiltered Wisdom," a raw look at resilience, self-discovery, and mental health from the inside out." His book, "Unfiltered Wisdom," is the result of re-examining himself, his pain, sorrow, sickness and anger. Rob's first contact with me was this email:"I lost my mother when I was four years old on Christmas Eve in 1987 so I didn't really have much of a relationship with her throughout my life because she was gone.However, my father remarried, and I had a stepmother. We had a very complicated relationship, but she did really help my dad get himself back in order and gave us a way better life than my siblings before he had so I'm definitely grateful for her efforts and sacrifice in that regard.I'm interested in talking about my mom but again I don't really know too much about my real mother other than stories that I was told. My stepmother was the only mother that I knew and I'm comfortable to talk about her, but our relationship was very mixed with a lot of love, but I also experienced quite a bit of abuse so I have mixed emotions about it. It might make a good content to expose and talk about the idea of men having a mother wound.This typically drives them to be adverse to committed relationships and to be overly promiscuous because they don't want the risk of being vulnerable with a woman due to their unhealed mother issues.TURN YOURSELF AROUND FROM BEING A VICTIM AND A PLACE OF WOUNDS AND TURNING IT INTO WISDOM, DEVELOPMENT, HOPE AND PEACE AND ACTUALLY BE WHO YOU WANT TO BE."Rob shared so much with me including his journey throughout Asia, he shared "I lived with tribes in the jungles of the Philippines, spent three months as the disciple of a Hindu monk in the Himalayas, trained under a Shaolin master in China, and later joined a troop of spear fishermen in Boracay who hunted in the deep daily to feed their community during the pandemic."The lessons I gathered became the foundation of my book Unfiltered Wisdom, a raw look at resilience, self-discovery, and mental health from the inside out.https://unfiltered-wisdom.com/the-book/ I admire Rob tremendously for all the work her's done to bring himself inner peace. It's an important lesson, that sometimes following conventional protocol for healing isn't beneficial to all. It's clear that bravery and desperation help us face our illnesses/issues but honesty is the most important thing-being honest with yourself and allow others to help.Social Media Links / Website:            •           Facebook:https://www.facebook.com/robert.greene.799034            •           Instagram:https://www.instagram.com/un_filtered_wisdom/            •           LinkedIn:https://id.linkedin.com/in/unfilteredwisdom            •           Website:www.unfiltered-wisdom.com "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out the SHLTMM Podcast website for more background information: https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother

Send us a textManaging rental properties comes with a big decision: should you handle everything yourself or hire a property manager?In this episode, Stacie Casella and Kevin Kilroy share the real pros and cons of self-managing versus outsourcing — from cost savings and control to the realities of late-night calls, legal paperwork, and burnout. Together, they discuss how each option fits different lifestyles, investment goals, and seasons of life.You'll hear stories from their own experience managing a Sacramento 6-plex, a long-distance four-plex in Idaho, and everything in between — plus practical tips to help you make the best decision for your business.Whether you're a new landlord just starting out or an experienced investor scaling up, this episode will help you confidently decide which management style supports your goals. 

What if you could take out a loan with 0% interest and invest that money for as long as you own your investment property? This is something that cost segregation can help real estate investors do. In this episode of the #DoorGrowShow, property management growth expert Jason Hull sits down with Daniel Boyd from CSSI Services to talk about cost segregation, one of the most powerful ways to uncover hidden tax savings for property owners and managers. You'll Learn [03:10] How Cost Segregation Works [08:54] Recent Changes to Depreciation Rules [11:59] Why Real Estate Investors Should Care About Cost Segregation [18:33] The Importance of Working with Tax Experts Quotables "The big idea here is there's things in the property that wear out fast and there's things that that wear out slow." "We love deductions because we want to pay as little tax as possible." "Wouldn't it be great to take a $100,000 loan with 0 % interest, invest it for as long as you own the property?" Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript Dan Boyd (00:00) Wouldn't it be great to take a $100,000 loan with 0 % interest, invest it for as long as you own the property? And then when you sell the property, you give the loan amount back and you keep whatever you made on that investment. Jason Hull (00:06) I'm Jason Hull, CEO and founder of DoorGrow, the world's leading and most comprehensive coaching and consulting firm for long-term residential property management entrepreneurs. We have been helping people for over a decade and a half. At DoorGrow, our mission statement is to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. Now, let's get into the show. My guest today is Dan Boyd. We're going to talk about cost segregation, one of the most powerful ways to uncover hidden tax savings for property owners and managers. you'll learn how to accelerate depreciation, apply repair regulations, and know when expenses can be written off immediately. These strategies can help you improve client cashflow, strengthen relationships, and stand out in the market. All right, Dan, welcome to the DoorGrow Show. Thanks so much for being here with you. So Dan, before we get into cost segregation, which is an interesting subject, that's... Dan Boyd (01:10) Thanks so much. Great to be here with you. Jason Hull (01:19) They had some changes recently, right? There's been some changes in depreciation thanks to Mr. Trump and all this stuff going on, right? The president, I think. So I'm curious what you have to say about that. But tell us, how did you get connected to this business? Give us some backstory on Dan. Dan Boyd (01:36) Sure, yeah, it's a little funny. I meet, you   bet, I meet people from time to time and they say, how on earth did you get into this line of work? Because it's not like anybody goes to school to work in cost segregation or at least cost segregation sales. know, tale as old as time, I knew somebody. And so I was working in the nonprofit sector. My goal was to become a superintendent. So I had gotten a doctorate in education and I was headed in the right direction. But I found out that the average superintendent lasts for about two years. Dan Boyd (02:05) and then they get run out of town for one reason or the other. And it's typically a very stressful two years. And so while it's a rewarding ⁓ position and the compensation is usually pretty good, I thought, why don't I just skip those two years and go into sales and consulting? And so somebody had told me, I think you'd be pretty good at this. And so I started selling cost segregation for our company. And then, There was an opportunity, they said, you know what, we needed to improve our training and our education, and you've got the perfect background. You understand what we do, but you also come from a world of education, so why don't you join us in that capacity? And so it's been a very good fit since then. Jason Hull (02:28) Got it. So you didn't wake up as like a kid in elementary school saying you wanted to do cost segregation. Dan Boyd (02:48) Believe it or not, no, I can't even say it was on the radar, right? There was like baseball player and then commando and maybe basketball player and football player. So like cost segregation wasn't anywhere near the top of that list. Jason Hull (02:53) Property management business coach was not on my radar back then either, so I get it. All right, cool. So let's get into the topic. So cost segregation, how do we uncover some hidden tax savings?  Dan Boyd (03:14) So the big idea here is there's things in a property that wear out fast and there's things in a property that wear out slow. But how do you know? And that's where we come in. So our job is to tell you with our knowledge of the IRS code and buildings, that's what makes us unique. We're very good at both of those things. ⁓ What's the value of everything in your property that wears out quickly? Once you know that, you get to write it off quickly. So let's say you buy an apartment building for a million dollars, Ordinarily, you're going to depreciate that whole building over 27 and a half years. Well, there's components in that property that are going to last three years, five years, seven years. So shouldn't you be able to write it off sooner? The answer is yes. And that was actually there's a landmark court case that led to this. And that was the big argument is, hey, we replace some of these components every five years. You're making us wait 39 years because it's a commercial property to depreciate it. And the court ruled in their favor and said, you're right. And so our job is to come in and really give somebody a huge deduction in the first year. Sometimes 25, 30, 40 % of the building value can be deducted as quickly as the first year. Jason Hull (04:28) Okay, got it. That's significant. Okay. And we love deductions because we want to pay as little tax as possible. Absolutely. Yeah. Yeah. Yeah. I love asking business owners. I say, what's the biggest expense in your business? Dan Boyd (04:34) We do. Absolutely. Yeah. If I have yet to meet somebody who's happy with the amount they have to pay and wouldn't reduce it if they had the chance. Jason Hull (04:49) And then they usually say payroll or staffing. And I say, no taxes, but then payroll. Yeah. they forget about it they don't think of it. It's like grabbing, right? Like you just assume it's there and you have to obey the laws. OK, you just move past it. It's like, well, my biggest expense is payroll because people are expensive. Well, yes, that's true. But if there's if you have deductions, right, if it's part of the tax code, you can legitimately I joke. Dan Boyd (04:55) Yep. And they forget about it because they don't think of it. It's like gravity, right? Like you just assume it's there and you have to obey the laws. And so you just move past it. Right. It's like, well, my biggest expense is payroll because people are expensive. Well, yes, that's true. But if there's if you have deductions, right, if it's part of the tax code, you can legitimately I joke like anybody cannot pay taxes. We help people not owe taxes. Jason Hull (05:17) Okay, yeah. So I was flying actually this weekend with my wife for the first time because she's working on her pilot's license. she wanted me to be in the plane with her and wanted me to experience flying with her. And so she doesn't have her license yet. So I got to sit in the back and she had her instructor next to her and they're flying. And her instructor, I was like this, you know, I was making jokes about how flying isn't. You know, it's pretty relaxing, pretty calm most of the time. And he said, well, I said, I thought it would feel like a roller coaster. He's like, do you want it to feel like a roller coaster? I'm like, sure. And so he does some fancy eight maneuvers or whatever. But what was interesting is when gravity disappeared, when I did not feel gravity anymore, I was like, I'm missing something that I'm so used to. I don't even know that it's there, but you notice it when it's gone quite a bit. Right? It was very noticeable to not have gravity and just be kind of sitting above my seat a little bit as we kind of dropped. And I was like, okay. So yeah, so taxes can be a little bit like gravity, I guess. Constant pressure. Dan Boyd (06:26) Yeah, and if all of sudden, you you were, yeah, if you were used to paying $100,000 in taxes and then all of sudden you didn't have to, you would notice that. That'd be a big deal. Jason Hull (06:33) Yeah, absolutely. Yeah, that would be great. All right. So what are the steps to making that happen?  Dan Boyd (06:42) So first thing is, ⁓ assuming that this makes sense, you've got to owe taxes and you need to hold your building for at least a couple of years. And I can get into why. But ⁓ if you wanted to see, does this make sense for me, just get an estimate. So find a reputable firm to work with that does engineering-based cost segregation.   And they'll send you an estimate. And they'll say, hey, we think you're going to get somewhere between these two numbers. And that's a high and a low end. And so in general, that's 25 % of what we call the building value. So subtract land out, right? Now you're just left with the building on that lot. That's what you get to depreciate. So if you've got an $800,000 building, maybe you paid a million, land is worth $200,000, subtract that out. So you got $800,000. And again, you'll get a range saying maybe you'll get somewhere between $180,000 up to $300,000 in depreciation. If you like the way that looks, the fee makes sense, and you owe taxes, and you can use it this year, then you proceed with that cost segregation study. And usually, I would say with our firm within two to four weeks, we give somebody a report. So we make it very simple. That report justifies the big deduction. So if somebody ever got audited, which is a pretty rare occurrence anyway, they would be able to explain, here's why we did this. This is legitimate. We worked with a firm that has real engineers that did this. And it gives the CPA what they need. know, CPA is not just going to say, okay, yeah, I'm going to give you a $200,000 deduction for fun. They have to feel comfortable because their signature is going on it. So it's our report that demonstrates to the CPA and to the IRS, this is a legitimate deduction within the tax code and this will stand up to an audit. Jason Hull (08:25) Cool, because we got to make sure that IRS is okay with this. I don't really care if the IRS is happy, but I don't want to be on their bad side either. I just want them to leave me alone. That's really, I think, the goal, right? Got it. Okay. So your company helps with this, right? CSSI. Yes. Okay, got it. Dan Boyd (08:28) Absolutely. If they're not happy, nobody's happy. Yeah, yeah, absolutely. Yeah, as long as they're well, I just want them to be happy with you. We're not unhappy with you. Yes. Jason Hull (08:53) Okay, so, are there different rules? I had mentioned at the beginning, maybe, I don't know, but I thought some rules that kind of change with depreciation and how it works, just recently.  Dan Boyd (09:05) They did. Yeah. So in ⁓ this most recent one big beautiful bill, there was a change that brought back what's called 100 percent bonus depreciation. So what does that mean? There's some misunderstandings and sometimes people assume that means you can deduct 100 percent of the building value. That's not the case. So I said there's stuff in a property that wears out fast and there's stuff that wears out slow. So the IRS has categories for that that they call useful lives. So there's a probably the most common categories that ⁓ Property managers are gonna need to be aware of are the five-year useful life and that's roughly the stuff inside the units and then there's the 15-year useful life That's the site improvement. So that's a parking lot. That's landscaping that signage. That's a fence. That's a pool Those kind of things the things on the common ground, right? so what that means is if something has a five-year useful life, you depreciate it over five years. So automatically, that's faster than 27 and a half. So that's accelerated depreciation, because we accelerated it from 27 and a half years to five years, and from 27 and a half to 15 years. Bonus depreciation lights a fire underneath those two categories. And so rather than waiting five years or 15 years, you get some percent of that value right now. So if we're in 100 % bonus year, it means you get 100 % of the five-year value and 100 % of the 15-year value right away. And so ⁓ if we just say, you know what, cabinets, countertops, crown molding, that kind of thing, swimming pools, parking lots, that's all gonna be accelerated. So if you had $500,000 in those two categories, rather than waiting five years or 15 years to get that money, you bonus depreciate it and get all of it this year. ⁓ We just came out of what's called a sun setting bonus period. so from 2022 to 20, I'm sorry, from 2017 to 2022, people got 100 % bonus depreciation. So if your property was placed in service as a rental in those years, it gets 100 % bonus period. Doesn't matter when you do the cost segregation. But in 2023, it started to go down 20%. So 2023 was an 80 % bonus year. 2024 was a 60 % bonus year. And the first 19 days of 2025 are a 40 % bonus year. So 100 % bonus depreciation kicks in on inauguration day. So they made it retroactive to the inauguration day. So if you bought Dan Boyd (11:27) 2023 was an 80 % bonus year, 2024 was a 60 % bonus year, and the first 19 days of 2025 are a 40 % bonus year. So 100 % bonus depreciation kicks in on Inauguration Day. So they made it retroactive to the Inauguration Day. So if you bought a property and placed it in service on January 20th or later, you get 100 % bonus depreciation.   Jason Hull (11:54) Cool. Okay. Right. So thank you, Donald. All right. So why should investors that are wanting to invest more care about cost segregation? Why should they be paying attention to this? Because I think this plays into their strategy, but some may not get it. Dan Boyd (11:56) Yeah. Great question. So the time value of money, if I could give you $100 today or $1 a day for the next 100 years, it's worth way more to you to get that money today because you can invest it, right? There's no inflation, yada, yada, yada. So the more tax deductions or reductions you can get early on, the more you're able to free up your capital and deploy it to grow your portfolio, right? to repair your property, to increase rent, to pay down debt. And that money is worth a lot more to you today. So if you can get 25 % of your building value back now, rather than in a quarter century, why wouldn't you do that? Jason Hull (12:56) Got it, okay. Let's do a quick word from our sponsor, Cover Pest. And then we'll continue. Cover Pest is the easy and seamless way to add on demand pest control to your resident benefits package for your property management company. Residents love the simplicity of submitting a service request and how affordable it is compared to traditional pest control options. Investors love knowing that their property is kept pest free and property managers love getting their time back and making more revenue per door. Simply put, Cover Pest is the easiest way to handle pest control issues at all your properties to learn more and to get special DoorGrow pricing, visit coverpest.com/doorgrow All right, cool. Check out Cover Pest. All right, so back to this idea of investors leveraging cost segregation. So this is going to allow them basically more money now means you can take that money, deploy it in more effective ways now   to grow it so you can have more of it later, right? Is kind of the idea.  Dan Boyd (13:59) Yeah, absolutely. ⁓ If you owe taxes right now and you own rental property, as long as you're going to hold that property for even just two or three years, you are going to make more money by taking more depreciation, reducing your tax burden, freeing up capital to reinvest and make some rate of return. And so as long as you can invest that money and earn a return, then you're going to benefit from doing this. Jason Hull (14:06) Yeah, same reason I file an extension every year. I wanna delay the IRS having access to any of the funds so that I can do more stuff with it before they get their hands on it, right? So more money faster and... Dan Boyd (14:38) There you go. Jason Hull (14:42) IRS later. Yeah, that's the ideal goal. Cool. So how do they make sure that they're making good decisions around all of this? This is where a company like CSSI comes in, I would imagine.  Dan Boyd (14:54) Yes, so we see ourselves as consultants. so in fact, just probably an hour ago, I was on the phone with somebody who couldn't benefit from a cost segregation. And it was really because he didn't owe enough in taxes. And I said, you just don't need this deduction right now because you don't owe anything. And so you'll be paying for the service to get a huge deduction. And that's great. But it only makes sense to have a big deduction if you have a lot of income. And so our job is to look at somebody's scenario and say, here's what we think your deduction will be, let's match that up with what's your tax liability? Do you owe a lot this year? Or maybe are you going to owe next year? Should you wait? And then how long are you going to own this property? Let's do the math and figure out, does this investment make sense? And so that's kind of the big one. My two litmus tests are, do you owe taxes? And are you going to own this property long enough to invest this? And the reason for that is when you take depreciation on a property, That's kind of the big one. My two litmus tests are, you owe taxes? And are you going to own this property long enough to invest this? And the reason for that is when you take depreciation on a property, whatever you take out, you owe back when you sell the property. That's called recapture. And so oftentimes people are afraid of that. But I think the best way to think of that is like a loan, right? The IRS loans you that depreciation. And then when you sell the property, you owe the depreciation back. But they don't charge you interest on that. And so Wouldn't it be great to take a $100,000 loan with 0 % interest, invest it for as long as you own the property? And then when you sell the property, you give the loan amount back and you keep whatever you made on that investment. Jason Hull (16:15) Okay, so how long is long enough to own the property then? Dan Boyd (16:25) It depends on your rate of return. And so if I give somebody, let's say, $100,000, and they can make 7.5%, as long as they pay less than $7,500 to get the cost segregation study, they're going to make money. And so that's usually how I do that math. And it's different for everybody. And sometimes they're not sure. And so I'll kind of walk them through. my tendency is to be a little cautious with it and say, if you're not sure, I don't want you to get into a situation where you're going end up owing more than you got in terms of your reduction in taxes and any benefit out of this. But I'd say a very comfortable break-even period is three years. Jason Hull (17:07) Okay, got it. Okay, so if they own it for at least three years, then it may make sense. They should probably be considering it. Especially if they owe taxes and they haven't figured out how to zero those out.  Dan Boyd (17:12) Yeah, absolutely. And if they plan to. Yeah, exactly. Because once you pay taxes, money's gone forever. You can't get it back. No, not at all. And if you, you know, if people are worried like, I don't want the depreciation, I don't want the depreciation recapture in the future. It's like, okay, well really what you're saying is you'd rather have that money in three years when you sell the property than have it now. And if that's true, that's fine. But then you're missing out three years of the time value of money of money. Right.  And if you're a decent investor, you could probably do something with that money, like grow it over the next three years.  Dan Boyd (17:55) Yeah, absolutely. In that example I used, you know, getting $100,000 in tax savings back for 7,500, it may cost less than 7,500. Jason Hull (18:05) So it could be a no-brainer, but you'll help them see that, which makes it probably a very easy product to sell to the right person.  Dan Boyd (18:08) Yeah, I try not to make it too complicated. We are in the tax world, right? It's tax and real estate, so it's kind of funky. But I just try to keep it high level and let people know, hey, here's what you're to deduct. So in other words, here's how much income you won't owe taxes on. And mathematically, does that make sense for you? And if so, let's talk about the next steps. Jason Hull (18:33) So what are the other big questions that people ask you when you are selling these services?  Dan Boyd (18:40) Great question. So the big one is, I going to get in trouble with the IRS? The answer there is no. So this is no more risky than even just, let's say, cost segregation. So our company's done in the ballpark of 55,000 studies. And we have not seen that this triggers an audit. And when the IRS asks to take a second look, they're usually just as part of due diligence. And so they don't reject the results. They don't have penalties or anything like that. They're usually just, you that's part of due diligence. And so they don't reject the results. They don't have penalties or anything like that. So it's pretty rare that somebody would even get an audit when they have a cost segregation done. The other, I would say like a typical safety concern, right?  Is people say, well, that's my CPA's job, right? They do that. a CPA, kind of depending on who your CPA is and how they operate. You might say it's not really their job to look for business strategies for you, right? Ways that you can deploy capital and invest it. Dan Boyd (19:39) They're preparing your taxes, right? That's really what they're allowed to do. So I think people often make that mistake of thinking that their CPA is their business coach. And plain and simple, they are not, unless you're paying them a lot of money to do that. And so we work with a lot of CPAs who do that type of consulting and work, and they refer their clients to us, because this is not something a CPA can do, because you've got to have an engineering background. And so unless your CPA went to school first to be an engineer and then a CPA. This is not in their wheelhouse. if their firm offers it, they're probably just working with a firm like ours and saying, OK, we'll pay for the study, and then we'll give it or sell it to our client. Jason Hull (20:29) They are not trying to do anything related to lowering your tax dollars. yeah. so we've been, and I have been able to wipe out our taxes just by getting really good tax advice, but it's never from our CPA or from our accountant. Yeah. So I would recommend anybody listening get. Dan Boyd (20:47) Yeah, as you would expect it to be. Jason Hull (20:50) If you have a CPA, awesome. And I highly recommend you go, if you're a business owner, get a profit first certified professional. I think that's a good early stage step to making sure you have financial health in your business. They're going to take things a little bit beyond just standard accounting, but go find a tax expert that's going to help you with tax stuff. And then you're going to need probably experts like CSSI. We used a special company that assessed our own property so we could rent it to ourselves using the Augustus rule and stuff like this. So there's niche companies that you can use that will help find more money for you.  Dan Boyd (21:29) It's, know, in ⁓ any line of work, there's specialties. And so, you know, in medicine, there's specialists, right? You've got your general practitioner, and they see you for normal things, right? You go there when you have a cold or for an annual checkup. But when something serious is going on, you always go to a specialist. And taxes are the same way. And so I'd say, you somebody's CPA is like their family doctor, and they should see that family doctor on a regular basis.   But we're the specialists. I would say we're probably most like a radiologist, right? Because we see things that other people don't see in terms of tax savings. And so that's our role. We don't prepare taxes. We prepare reports that help people not owe a lot of taxes. Jason Hull (22:10) Right. And there's a lot of different specialists out there and we've leveraged several financially and I'm sure there's more we're not even aware of that, you know, as Sarah and I grow and learn in our financial health, you know, that we will utilize. these are these are things that I would love everybody listening to be aware of. So I'm glad to have you here today. So did we miss anything that you think would be important for the audience to know about cost segregation? So, Dan Boyd (22:36) So, you know, why would like to your audience, why does this matter? And I'd say, if your clients don't hear about it from you, they're going to wonder why they're going to think my like, I trust this person with real estate, I would have expected them to know about this. And so Jason Hull (22:39) Yeah. Ooh, yeah. them to know about this. Yeah, they are expecting you to be the investment specialist. That's where you set yourself head and shoulders above just being a property manager where you're like, you know, a commoditized service. Then you're at that next rung on the ladder where you're an advisor, you're a consultant, they appreciate you. so, yeah, property managers could be leveraging CSSI. How can they leverage you guys? So a really easy way to get in touch with us is Dan Boyd (22:56) Yes. Yep. So a really easy way to get in touch with us is you   can just go to our website and there's a calculator there. And I think actually this is what would be even better. I think we have a landing page, especially for DoorGrow listeners. So people can go there and you can get information about a property. if you want information for a client, you could go there and you could submit a request and we will send you an estimate for that client, that property. With a discount for DoorGrow listeners. so, ⁓ yeah, there we go. So that's cssiservices.com slash DoorGrow. And ⁓ that's probably the best way, right? There's some basic information you can put in about the property and that will go to me and to one of our other reps, George Taylor. And we'll make sure to walk you through it, help you understand how you can talk to your clients about this so that you come across as the expert, right? We wanna, we don't need to take center stage. We wanna help you. And we'll make sure to walk you through it, help you understand how you can talk to your clients about this so that you come across as the expert, right? We don't need to take center stage. We want to help you be the be the expert and really deliver the great news to your clients. And again, if they hear this from you, they're going to say, that's why I work with this person. I work with them because they're looking out for me. They have my best interest in mind. And if they don't hear from you, then they'll say, wow, I wonder why, you know, why didn't they know about this? Or if they did know about it, why didn't they tell me? Jason Hull (24:33) Yeah, they're expecting you to be the investment specialist and it's a painful realization for them when they get advice outside on their property. That's a good idea and you didn't give it to them. So you want to be the one that delivers this good news. So ⁓ yeah, so that website address is C as in Charlie, S-S-I-S-E-R-V-I-C-E-S. So CSSI services dot com slash DoorGrow. Dan Boyd (24:48) Absolutely. Dan Boyd (25:08) And is that DoorGrow just ⁓ all one word? OK, gotcha. Yeah. So and I'd say, you know, doesn't there's no cost to getting the estimate to determine, hey, how much is how much could this save somebody in taxes? And so really no harm to getting that estimate and presenting it to somebody. And that way, even if they don't need it this year, they have that for decision making purposes in the future. That's part of tax planning to say, OK, this year, my taxes are taken care of. But next year might be a really big tax.   Jason Hull (25:18) Yes. Got it. And so the property manager could initiate this process for each of their properties. They could. Okay, got it. Very cool. Well, Dan, I appreciate you coming on the show. Glad we have this cool DoorGrow page. That was a nice surprise set up. Jason Hull (25:58) Anything else you want to Dan Boyd (26:00) I don't think so, other than I hope we can help all of your audience save their clients tens and hundreds of thousands of dollars in taxes this year, next year and beyond so that they've got more money to buy more properties and just continue to grow their portfolios. Jason Hull (26:14) Yeah, that would be some nice surprises. I don't think anybody's clients would complain about that. So, all right. Appreciate you being here on the DoorGrow show, Dan. All right. So if you've ever felt stuck or stagnant in your property management business and you want to take it to the next level, reach out to us at DoorGrow dot com. Also join our free Facebook community. It is just for property management business owners at DoorGrow club dot com. And if you would like to get the best ideas in property management, join our newsletter. Dan Boyd (26:19) I don't think so. You bet. Thank you, Jason. Jason Hull (26:43) by going to doorgrow.com slash subscribe. And if you found this episode even a little bit helpful, don't forget to subscribe and leave us a review or a positive comment on whatever channel that you saw or heard this on, we'd really appreciate it. And until next time, remember the slowest path to growth is to do it alone. So let's grow together. Bye everyone.  

Property managers reveal why delaying asphalt repairs multiplies costs dramatically. Discover the Rule of Seven, real dollar breakdowns from crack sealing to full reconstruction, and why New York's freeze-thaw cycles make timing everything for your parking lot budget.For more information, visit https://www.avelloasphalt.com Avello Asphalt & Construction Corp City: Poughkeepsie Address: 141 Daley Road Website: https://www.avelloasphalt.com

In this episode of the Real Estate Pros podcast, host Erika speaks with Brandon Howliet of Branstar Capital about his journey in real estate, focusing on multifamily investments. Brandon shares insights on transitioning from single-family homes to multifamily syndication, the importance of building a strong team, navigating market challenges, and finding the right deals. He emphasizes the need for education, networking, and maintaining integrity in the real estate business, offering valuable advice for aspiring investors.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

In this episode of the Real Estate Pros Podcast, host Erika interviews Nick Virovec, president of RentFam, about his extensive experience in property management and the unique approach of his company. They discuss the importance of communication, trust, and adaptability in managing properties and relationships with investors. Nick shares success stories, insights into the Cleveland real estate market, and the future goals of RentFam, emphasizing the balance between technology and personal touch in property management.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

As a child, riding, tinkering/repairing bicycles were just a few hobbies Mike enjoyed. But the woodworking project is beneficial for so many reasons. Yes it's fun but it truly helps children and adults with distracted minds become more grounded and able to focus.  Children collaborate and help one another, improve their math skills, use their hands, learn to measure and cut wood and so much more. But it was Mike's mother, Linda, who really concentrated on helping Mike with his OCD/ADHD.  He says, "she was very instrumental in trying to keep me active. It was very hard for her to see this disruptive behavior in her own child." Mike agrees that he was dealing with Impulse control negative attention issues.Education was very important to Linda. She completed her PHD when Mike was a teen.  She was determined to help Mike figure out what interested him, what his strengths and attributes were and decided to concentrate on those gifts. Linda's grandfather had been a Rabbi in Ukraine. Her father died when she was in high school and mother had dyslexia and had never learned to read or write, so all of her past, played a major role in her passion for a solid education. She was determined to help her son overcome his educational challenges.Linda got married at 19. In order to become a lab technician, she got her Batchelor's degree in Science and Medical Technology. "To show how important education was to her, she went back to school got her Masters Degree and then  in her 40's got a PHD in "Immigration History." Mike explains, "growing  up Jewish in Minnesota, was very rare. It was very interesting to see these immigration patterns that she lived through and seeing similar patterns repeating again today. Later on LInda started a historical society to study Jewish Immigration in the Upper Midwest.Knowing her son's interests helped Linda come up with the idea for Mike to help her when she was cataloging information from those of her Jewish community who had passed away. Family members had donated diaries and personal information. These tasks were very detail oriented and she knew that was one of her son's many strengths. He created a useful database.Contact Information for Maplewoodshop:Email address:mike@maplewoodshop.comFacebook -@MaplewoodshopNJhttps://www.facebook.com/MaplewoodshopNJ/LinkedIn -https://www.linkedin.com/company/maplewoodshop/Instagram -@maplewoodshophttps://www.instagram.com/maplewoodshop/?hl=enTwitter-@MaplewoodshopNJhttps://twitter.com/MaplewoodshopNJThreads -@maplewoodshophttps://www.threads.net/@maplewoodshopYoutube -@maplewoodshop727https://www.youtube.com/channel/UCpPIu2juABNjm_2ZoMjrx4wTiktok -@maplewoodshophttps://www.tiktok.com/@maplewoodshophttps://www.maplewoodshop.com/ "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out the SHLTMM Podcast website for more background information: https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother

Property taxes have become one of the biggest talking points for investors.Rates are rising, and for many, it feels like a growing burden that's eating into returns.But what if these increases actually signal strength in your investment?On this week's episode of the Not Your Average Investor Show, Pablo sits down with Hannah Feran, Portfolio Management Supervisor at JWB, to unpack what's really driving property taxes higher and what it means for long-term investors.You'll learn:- Why higher property taxes often track rising home values and rental income- How Florida still compares favorably to other states on an effective-rate basis- Why you can't judge performance by a single line item, and what the “total return” picture really looks like- What's behind the proposal to eliminate property taxes altogether, and what that could mean for communitiesHannah helps investors see the bigger picture, reminding them that rising taxes usually reflect growing value and stronger local economies. Her insights bring clarity to a topic that often causes unnecessary concern.If you've been worried about how property taxes might affect your cash flow, this episode will show why investors are still positioned to win for the long run.Listen NOW!Chapters:00:00 Introduction to Property Taxes01:09 Meet the Guest: Hannah Feran01:49 Understanding Property Tax Concerns02:27 Seasonal Trends in Property Taxes03:00 Property Values and Tax Increases03:45 Impact of Rising Property Taxes on Investors05:21 Workforce Housing and Market Dynamics07:40 Navigating Property Tax Bills12:03 Jacksonville's Growth and Investment Potential19:58 The Bigger Picture: Balancing Costs and Revenue23:55 Navigating Property Sales with Long-Term Tenants25:13 The Importance of Consulting Experts28:00 Role of Property Managers in Crisis Situations30:03 Challenges in Traditional Property Management32:01 The Value of a Strong Property Management Team33:19 Hiring for Core Values at JWB35:40 Engaging with the JWB Community36:27 Q&A Session with the Audience42:27 Final Thoughts and Closing RemarksStay connected to us! Join our real estate investor community LIVE: https://jwbrealestatecapital.com/nyai/Schedule a Turnkey strategy call: https://jwbrealestatecapital.com/turnkey/ *Get social with us:*Subscribe to our channel  @notyouraverageinvestor  Subscribe to  @JWBRealEstateCompanies  

Robert is the middle child of nine, five girls and four boys. Because of his mother's health, the family packed up and moved to California from Minnesota. The warm, sunny weather of southern California helped with his mom's chronic pneumonia.  But the many lakes in Minnesota played a crucial role in Robert's  relationship with his mom, one that he'll never forget.Robert says, my mother had a sunny personality, really cheerful. She looked at real estate as a matchmaker-match people together with a beautiful home."Joan lost her mom, Robert's maternal grandmother, when she was four years old, so she never really knew how to cook. So she didn't have the traditional family recipes to fall back on each night.  However, she had a solid positive outlook and she truly knew her son really well.When asked if he and his siblings had plenty of freedom and were off on their own and knew when to come home for dinner Robert says "everyone else kind of new when to come home for dinner. I was kind of the devious one."  The thing that hurt him more than anything was when his mom would say "I'm very disappointed in you." To this day Robert says " I didn't want to disappoint my mother."Believe it or not, it was Robert's mom who busted him for shoplifting as a young boy. Robert says "I was a master shoplifter when I was a kid. "I was always hungry" continues Boog. But my mom eventually asked me for the receipts. she knew and put a stop to  it. Again, he didn't want to disappoint his mom. Robert's a smart guy. As a kid he skipped a few grades with the support of one of his older sisters. He got a scholarship to USLA  and graduated with a BA in Literature . He's written a few books, including real estate books as well as "Shakey's Madness - Does  A Mental Disorder Reveal The Real William Shakespeare" and "Hang Shakespeare. Robert also likes to dabble in song writing. As the 5th of the 9 kids, smack dab in the middle, Robert became a good negotiator. He shares some fun stories of what it was like at the dinner table and who had what chores and responsibilities. Joan had a profound impact on her son.  So much so, that he's still successfully running the business that she started way back when. She offered her son a ticket to go see the legendary sales trainer/realtor, Tom Hopkins, and it changed Robert's life. He realized that there was quite a bit more to real estate than he thought. Fortunately or unfortunately it was out of fear that motivated Joan to start working when Robert was a teen. Due to traumatic family circumstances, she realized that she needed to get a job. If anything happened to her husband, she needed to be able to put food on the table and take care of her children.Robert lives in Valencia, CA.There's so much more to this story. Hope you enjoy the listen. https://robertboog.com/-about his book on Shakespeare. All his books on amazon  https://www.amazon.com/Bob-Boog/e/B000APFUXC%3Fref=dbs_a_mng_rwt_scns_share "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out our website for more background information: https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother

KSN attorney Jessica Ryan discusses important legal updates impacting Illinois landlords and rental property managers.   Topics include eviction filings regarding minors, Illinois court-based rental assistance update, criminal trespass, Chicago Composting Ordinance, ICE raids & access authority, and more. (64 mins.)

Ruth was one year old when she and her family arrived in the United States from Wertheim am Main, Germany in 1938 according to Jonathan Ramsfelder, Ruth's son. A time of confusion, despair and relief,  yet so much regret for members of her  family that were left behind to the inevitable Nazi genocide of European Jews.  Ruth was the last Jewish baby born in Wertheim am Main.Ruth's family was upper middle class cattle dealers in Germany yet once in the US, they lived in poverty and worked whatever jobs they could to provide for the family including manuel labor as  maids, painters, dishwashers, etc. "Regardless of their hardship, they were loving and sought happiness," declares Ramsfelder.  " Mom grew up in  a very structured environment while being raised by two traumatized refugees." Jonathan continues with wonder as he shares the stories that have been repeated to him over the years. He's amazed at how his "maternal grandparents were lovely and embracing of life," in spite of their hardships. "The family educated themselves and embraced each other," continues Jonathan. Ruth went to school through high school and her son feels that she's one of the most intelligent people he knows. Had she been born at a different time, Jonathan believes that she would have been able to accomplish great things and work at a Fortune 500 company and more. Even though her son knows that "his mom suffered from her past, she was often demonstrating gratitude and contentment-they are my mom's hallmarks."  According to Jonathan, "Ruth is his role model and she's very instrumental in him becoming who he is today. She's outgoing and loves to meet people, she's put together cognitively, a reader of people and great at getting advice- not a judge of people." Ruth was steadfast in her optimistic ways, bound to be grateful and appreciative as well as inquisitive. Jonathan knew from an early age that based on his parents past and the trauma they had endured, he would never be able to disappoint them. Instead he says "that he used his parents experience as a source of encouragement  and ambition."So many wonderful life lessons to learn from my conversation with Jonathan about his  mother, Ruth. You can't ever give up hope in humanity  is one  of my take aways.There's so much more to this story so please listen to the episode and I've also attached Jonathan Ramsfelder's story that he posted on LInkedIn  in honor of his mother on Holocaust Remembrance Day 2022:**********************************************************************************************This is a photo of me and my mom, Ruth Ramsfelder, the last Jewish person born in her home town of Wertheim am Main, Germany. Tonight and tomorrow mark Holocaust Remembrance Day or, in Hebrew, Yom Hashoah.This is a photo of a Holocaust survivor and her son, myself, a product of two refugees who experienced childhood trauma through persecution, dislocation, the murder of their family members and, upon arriving in the U.S. in 1938 and 1939 (my mom and my dad, respectively) poverty.This is a photo of a woman who didn't have the opportunity to advance her education beyond high school but who is one of the most intelligent people (IQ and EQ) I have ever met.Resilience, positive outlook, compassion for others, kindness and good decision making are her signature attributes, along with networking and relationship‐building skills that could have catapulted her to the top of the corporate ladder had she been born 60 years later and not in a country bent on marginalizing (and ultimately exterminating) all of its Jewish citizens.This is a photo that proves that Hitler lost, the Jewish People are still here and that we will continue on.This is a photo of the last Jewish baby born in Wertheim am Main.Never forget.  "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out our website for more background information: https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother

In this conversation, Michelle Kesil and Ren HIVE discuss the intricacies of real estate investment, focusing on community engagement, the impact of AI, and the diverse clientele they serve. They highlight their proactive approach to property management, the importance of reputation and referrals, and their commitment to advocating for both property owners and tenants. The discussion also covers investment opportunities in the Nevada market and the potential for joint ventures to facilitate entry for new investors.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

Pattie was a strong woman through and through. She learned everything she knew about raising and caring for animals and growing crops from her parents  and the land she grew up on.  Because of her experience on the farm plus her ability to drive and operate farm machinery, etc, she was available to help out her country during WWII. This enabled her to be active during the Land Army, in New Zealand. Josh shares how she had a wonderful sense of humor (Irish family roots), taught Josh how to sew, cook, play cards, knit and so much more. Josh willingly admits that he was a mama's boy and as he says he "hung onto her apron strings."As Josh was getting ready to move away from home for a new job, he was desperate to share a very personal story with his mother. She'd already survived breast cancer shortly after her was born, but now the cancer was back. She refused chemo and radiation, so Josh was afraid this might me the last time he'd see his mother. Just as he was about to go out the door, he spoke to his mother and revealed what he'd been hiding inside for decades.  She was un perplexed and finished his statement before he had a chance to share what he wanted to say.  That was just a little bit of the magic of Pattie.She regularly took care of her neighbors. Whether because of an illness or just in need of company, she was always there to help other. Pattie was also very curious, especially regarding her friends and neighbors in this rural farming area. Josh shares some very funny stories about the phone in his house.The work that Josh is doing with "The Litter Club Network is so important. He's getting the community involved not only in Phuket, Thailand but also in Malaysia and Singapore. Here's more about Josh O'Neil:I'm Josh O'Neil, a Certified Green Project Manager (GPM-b), sustainability advocate, and experienced public speaker & voice coach dedicated to driving meaningful change and environmental stewardship. My expertise lies in engaging communities, organisations, and individuals in sustainable practices through innovative projects, impactful training, and clear, authentic communication.As the Founder and Project Lead of The Litter Club, I have successfully initiated and managed environmental restoration and waste management programs in Thailand, Malaysia, and Singapore. My work involves fostering community pride and environmental awareness, demonstrating measurable impacts in local sustainability.With substantial experience in public speaking and leadership roles in organizations such as United Speakers and Toastmasters, I have developed and delivered training programs that empower individuals and teams and foster collaborative, sustainable communities. Coupled with my background in marketing and community engagement, I excel in driving participation and enthusiasm for environmental and sustainability projects.I'm passionate about creating tangible, lasting change through innovative sustainability initiatives and compelling public engagement. Let's connect to explore how we can collaborate to make meaningful contributions to your sustainability goals and community impact.Hope you enjoy the listen.WEBSITE:www.thelitterclub.orgWE OFFER HOPE TO OUR OCEANSThe Litter Club Network:Our journey is powerful.Our story is inspirational.For over 5 years we have been dedicated to environmental conservation, driving positive change through education, action, and innovation. Our mission is to create awareness about the impact of litter on our environment and oceans while empowering communities to take action.SOCIAL MEDIA:FACEBOOK:https://www.facebook.com/josheeonz/&https://www.facebook.com/thelitterclubnetwork/INSTAGRAM:https://www.instgram.com/josheeonz/&https://www.instgram.com/theltterclubnetwork/LINKEDIN:https://www.linkedin.com/in/joshoneillnz/&https://www.linkedin.com/in/thelitterclubnetwork/TIKTOK: @joshonz & @thelitterclubnetwork   "Should Have Listened To My Mother" is an ongoing conversation about mothers/female role models and the roles they play in our lives. Jackie's guests are open and honest and answer the question, are you who you are today because of, or in spite of, your mother and so much more. You'll be amazed at what the responses are.Gina Kunadian wrote this 5 Star review on Apple Podcast:SHLTMM TESTIMONIAL GINA KUNADIAN JUNE 18, 2024“A Heartfelt and Insightful Exploration of Maternal Love”Jackie Tantillo's “Should Have Listened To My Mother” Podcast is a treasure and it's clear why it's a 2023 People's Choice Podcast Award Nominee. This show delves into the profound impact mother and maternal role models have on our lives through personal stories and reflections.Each episode offers a chance to learn how different individuals have been shaped by their mothers' actions and words. Jackie skillfully guides these conversations, revealing why guests with similar backgrounds have forged different paths.This podcast is a collection of timeless stories that highlight the powerful role of maternal figures in our society. Whether your mother influenced you positively or you thrived despite challenges, this show resonates deeply.I highly recommend “Should Have Listened To My Mother” Podcast for its insightful, heartfelt and enriching content.Gina Kunadian"Should Have Listened To My Mother" would not be possible without the generosity, sincerity and insight from my guests. In 2018/2019, in getting ready to launch my podcast, so many were willing to give their time and share their personal stories of their relationship with their mother, for better or worse and what they learned from that maternal relationship. Some of my guests include Nationally and Internationally recognized authors, Journalists, Columbia University Professors, Health Practitioners, Scientists, Artists, Attorneys, Baritone Singer, Pulitzer Prize Winning Journalist, Activists, Freighter Sea Captain, Film Production Manager, Professor of Writing Montclair State University, Attorney and family advocate @CUNY Law; NYC First Responder/NYC Firefighter, Child and Adult Special Needs Activist, Property Manager, Chefs, Self Help Advocates, therapists and so many more talented and insightful women and men.Jackie has worked in the broadcasting industry for over four decades. She has interviewed many fascinating people including musicians, celebrities, authors, activists, entrepreneurs, politicians and more.A big thank you goes to Ricky Soto, NYC based Graphic Designer, who created the logo for "Should Have Listened To My Mother".Check out our website for more background information: https://www.jackietantillo.com/Or more demos of what's to come at https://soundcloud.com/jackie-tantilloLink to website and show notes: https://shltmm.simplecast.com/Or Find SHLTMM Website here: https://shltmm.simplecast.com/Listen wherever you find podcasts: https://www.facebook.com/ShouldHaveListenedToMyMotherhttps://www.facebook.com/jackietantilloInstagram:https://www.instagram.com/shouldhavelistenedtomymother/https://www.instagram.com/jackietantillo7/LinkedIn:https://www.linkedin.com/in/jackie-tantillo/YOUTUBE: https://www.youtube.com/@ShouldHaveListenedToMyMother

Want to learn more about Vodyssey or start your STR journey. Book a call here:https://meetings.hubspot.com/vodysseystrategysession/booknow?utm_source=vodysseycom&uuid=80fb7859-b8f4-40d1-a31d-15a5caa687b7THEIR PROPERTY:https://www.airbnb.com/rooms/1450097004298563035?check_out=2025-06-29&viralityEntryPoint=1&unique_share_id=0C29411A-A151-4E2D-A078-E9DE2A11ABEE&slcid=9dc4cfff9a524be7a991f9011e762054&s=76&adults=1&check_in=2025-06-27&slug=finyJKDy&source_impression_id=p3_1760031363_P373nwKzJ7L-Kz_DIn this episode of the Vacation Rental Revolution podcast, host Shawn Moore interviews Raj and Annika Velji, who share their journey into short-term rental investing. They discuss their backgrounds, the challenges they faced as accidental landlords, and the lessons learned from their experiences.FOLLOW US:https://www.facebook.com/share/g/16XJMvMbVo/https://www.instagram.com/vodysseyshawnmoorehttps://www.facebook.com/vodysseyshawnmoore/https://www.linkedin.com/company/str-financial-freedomhttps://www.tiktok.com/@vodysseyshawnmooreChapters00:00:00 Intro00:02:50 Background and Journey into Real Estate00:06:03 Accidental Landlords and Initial Experiences00:08:56 Investment Strategies and Initial Conversations00:12:07 Challenges of First Property Acquisition00:14:47 Mistakes and Lessons Learned in Furnishing00:17:57 Setting Up the Property and Launching00:20:48 Hiring a Property Manager and Future Plans00:25:45 Building the Right Team for Success00:28:52 Navigating Guest Reviews and Feedback00:35:21 Future Property Goals and Strategies00:43:17 Lessons Learned and Advice for New Investors

In today's episode, I sit down with Ray Hespen, CEO and co-founder of Property Meld, to talk about how technology is transforming property management. Ray shares how community has become a driving force for growth, creating an environment where operators and residents benefit from shared energy and ease. We explore how preventative systems are replacing reactive maintenance, and how stable data and AI are reshaping the industry by turning complexity into clear, actionable insights. Ray also explains why trades remain vital, what homes might look like when they begin to “fix themselves,” and how the future of property management is moving toward ease, stability, and smarter outcomes.

In this episode, I break down how to hire a great property manager — someone who protects your investment, keeps your units occupied, and saves you from the headaches that sink new investors. I walk through what property managers actually do, what their fees should look like, and when it makes sense to hand over the keys instead of managing yourself. You'll also hear the questions I ask every PM before hiring and the red flags that tell me to walk away. If you've been self-managing or struggling to scale your rental portfolio, this episode will give you a clear framework for finding and vetting the right property manager. From interviewing tips to understanding contracts and handling legal curveballs, you'll walk away ready to make smarter, more confident management decisions.   Timestamps (00:00) Welcome + intro (01:18) What property managers actually do (02:59) Vacancy math: price vs. speed (03:36) Understanding fees and management costs (06:31) Handling legal curveballs and tenant issues (08:08) How to interview and vet your property manager (10:06) Red flags + final takeaways About the Show On the Military Millionaire Podcast, I share real conversations with service members, veterans, and their families. Each week, we explore how to build wealth through personal finance, entrepreneurship, and real estate investing. Resources & Links Download a free copy of my book: https://www.frommilitarytomillionaire.com/free-book Sign up for free webinar trainings: https://www.frommilitarytomillionaire.com/register Join our investor list: https://www.frommilitarytomillionaire.com/investors Apply for The War Room Mastermind: https://www.frommilitarytomillionaire.com/mastermind-application Get an intro to recommended VA agents/lenders: https://www.frommilitarytomillionaire.com/va-realtor Guide to raising capital: https://www.frommilitarytomillionaire.com/capital-raising-guide   Connect with David Pere Facebook Group: https://www.facebook.com/groups/militarymillionaire YouTube Channel: https://www.youtube.com/@Frommilitarytomillionaire?sub_confirmation=1 Instagram: https://www.instagram.com/frommilitarytomillionaire/ LinkedIn: https://www.linkedin.com/in/david-pere/ X (Twitter): https://x.com/militaryrei TikTok: https://www.tiktok.com/@militarymillionaire