Podcasts about Magellan Health

In this episode, Caroline Carney, President of Behavioral Health and CMO at Magellan Health, discusses integrating behavioral and physical health, addressing social determinants, and expanding access through value-based and collaborative care models. She shares strategic insights on improving outcomes while navigating industry headwinds.

With Mission Prep (866 823-5825), you can get expert, compassionate treatment for your teenage children - and now they're partnering with Magellan for health insurance! Find out more at https://missionprephealthcare.com/magellan-insurance/ Mission Prep City: San Juan Capistrano Address: 30310 Rancho Viejo Rd. Website: https://missionprephealthcare.com/

More than one-third of adults in the U.S. report experiencing a mental health condition or substance use disorder, yet less than half receive the treatment they need due to provider shortages, high costs, and gaps in coverage. Many individuals with behavioral health needs initially seek help in emergency departments or primary care settings, often leaving without proper treatment. To address this gap, the Centers for Medicare & Medicaid Services (CMS) launched the Making Care Primary (MCP) Model in 2023, focusing on innovative solutions in eight states. A key element of this initiative is the collaborative care model—a proven, evidence-based approach that integrates behavioral health into primary care to enhance access, outcomes, and patient satisfaction. Despite its strong track record, adoption remains limited due to reimbursement and scalability challenges. In the last episode of this season of Therapy Cafe, join host and Psych Hub co-founder Marjorie Morrison, LMFT, LPCC, and Dr. Caroline Carney, President of Behavioral Health and Chief Medical Officer at Magellan Health, as they explore the principles of integrated care, delve into the collaborative care model, and examine how measurement-informed care can drive better outcomes. This episode is a must-listen for therapists and mental health professionals interested in how they can be a part of the solution to streamline care delivery, improve patient outcomes, and expand their impact within integrated health systems.  Key Learning Objectives: Describe the concept and benefits of integrated care Explain the collaborative care model, including the key providers required Examine the value of measurement-informed care If you'd like to obtain continuing education as a psychologist, counselor, social worker, or therapist you can purchase a one-year subscription to Psych Hub's training center. Once signed up, you'll have access to earn CEs for this and every Therapy Cafe episode, plus access to our existing library of over 120 evidence-based practice continuing education courses created by expert clinicians. Go to psychhub.com/signup for more information.  Connect with Dr. Carney: https://www.linkedin.com/in/drccarney/  Learn more about the collaborative care work at Magellan: https://www.linkedin.com/company/magellan-health/    References:  https://www.thenationalcouncil.org/resources/2022-access-to-care-survey-results/  https://www.cdc.gov/nchs/products/databriefs/db426.htm  https://www.cms.gov/priorities/innovation/mcp/faqs   

Join us for an insightful conversation with Caroline Carney, President of Behavioral Health and Chief Medical Officer at Magellan Health, as she shares her background and perspectives on current healthcare challenges. Caroline delves into the major issues of 2024, revealing her excitement and concerns, while also discussing the evolving traits necessary for effective healthcare leadership in the near future.

Join us for an insightful conversation with Caroline Carney, President of Behavioral Health and Chief Medical Officer at Magellan Health, as she shares her background and perspectives on current healthcare challenges. Caroline delves into the major issues of 2024, revealing her excitement and concerns, while also discussing the evolving traits necessary for effective healthcare leadership in the near future.

Join us for an insightful conversation with Caroline Carney, President of Behavioral Health and Chief Medical Officer at Magellan Health, as she shares her background and perspectives on current healthcare challenges. Caroline delves into the major issues of 2024, revealing her excitement and concerns, while also discussing the evolving traits necessary for effective healthcare leadership in the near future.

In this episode of Leveraging Leadership, host Emily Sander, a former Chief of Staff turned Executive Leadership Coach, sits down with Natalie Crohn, who has served as Chief of Staff at two different organizations. The pair share their experiences in the role, with topics from authenticity and networking to the handling of day-to-day challenges and strategic planning, there's plenty of insight to take away. Also, don't miss Natalie's unique Chief of Staff-themed cocktail recommendation. Hit subscribe to continue your leadership journey with us. Natalie Crohn on LinkedIn Natalie Crohn has expertly navigated a diverse professional journey, from social work to IT consulting, and ultimately, into a strategic Chief of Staff role. She initially started in healthcare, transitioned into IT consulting, and circled back to healthcare, gaining diverse expertise. Natalie discovered her passion for strategic management at Catalent, a biopharmaceutical company, and later expanded her skills as the Chief of Staff at Magellan Health and currently, Johns Hopkins Health. Alongside her career, Natalie actively champions organizational culture, diversity, and inclusion initiatives. Deemed an authentic leader, Natalie is always eager to learn, develop, and serve others. – – – – – Timestamps 00:57 Guest Introduction: Natalie Cron 01:27 Natalie's Journey to Chief of Staff 05:28 Transitioning Between Chief of Staff Roles 09:46 The Importance of Authenticity in Leadership 11:59 The Role of Coaching Fridays in Leadership Development 17:26 The Importance of Authenticity in the Workplace 24:12 Advice for New Chiefs of Staff 28:08 Tools for Staying Organized as a Chief of Staff 32:09 The Chief of Staff Cocktail: A Fun Analogy 33:21 Final Thoughts – – – – – Emily Sander is a C-suite executive turned leadership coach. Her corporate career spanned Fortune 500 companies and scrappy start-ups. She is an ICF-certified leadership coach and the author of two books, An Insider’s Perspective on the Chief of Staff and Hacking Executive Leadership. Emily works with early to senior executives to step into effective leadership with one-on-one coaching. Go here to read her story from seasoned executive to knowledgeable coach. Get your free Chief of Staff Skills Assessment Checklist here. Download your free Chief of Staff Toolkit here. To learn more about Emily and Next Level Coaching, click here. Follow Emily on LinkedIn | YouTube

Caroline Carney, MD, Magellan Health president of behavioral health and chief medical officer, joins the BHE Podcast to discuss trends in measurement of care, the challenges that behavioral healthcare providers face while trying to measure the quality of their treatment services, and other developments to watch regarding diagnosis and treatment in behavioral health. * * * Music credit: Straight Through by Groove Bakery | groovebakery.com Music promoted by www.free-stock-music.com Attribution-NoDerivatives 4.0 International (CC BY-ND 4.0) creativecommons.org/licenses/by-nd/4.0/

Mentor Moments Season Three Story Moments: Everyone has a story to tell. Part two with Katie and Thomas! This episode we feature Katie and Thomas Wolff! Listen to how Katie and Thomas live a balanced life as married counselors! Welcome to Mentor Moments, the podcast where distinctive lives shape the individuals we become. Join us for engaging counseling conversations that delve deep into personal journeys while focusing on pressing professional issues. In this season of Mentor Moments, we're honored to feature remarkable individuals who not only introduce you to the world of rehabilitation counseling but also tackle current topics and issues that matter. Each episode invites you into the minds of our guests as they share their unique perspectives. Katie Wolff, MA, LPC is a Senior Behavioral Health Care Manager/Succession Planner with Magellan Health where she helps members connect with their Employee Assistance Program and behavioral health benefits. She also collaborates with facilities to authorize higher levels of care and provides crisis support to members. She earned her Bachelor of Science in Rehabilitation Services with a psychiatric emphasis and her Master of Arts in Rehabilitation Counseling in the marriage and family track from Maryville University of St. Louis. Her experience includes working in local non-profit community mental health agencies and private treatment programs, including St. Patrick Center, Youth In Need, MERS Goodwill, Kids In The Middle, and Alsana. While her private practice counseling work is on pause, Katie also owns Grounded Oak Counseling LLC where she works with youth, adults, and families. Katie is passionate about working with people navigating life's many transitions, including death, relationships, incarceration, school and peer dynamics, and family changes. The most rewarding part of her work is seeing and hearing relief for people when they get the support and tools they need and deserve. Thomas Wolff, MA, LPC is a Clinical Services Supervisor with BJC Behavioral Health where he helps manage 988 mobile crisis staff, Community Behavioral Health Liaisons, and Youth Behavioral Health Liaisons. Thomas is also embedded with St. Louis County Police Department where he is a member of the Crisis Intervention Team and Crisis Negotiation Team. He helps the FBI Behavioral Analysis Unit at the St. Louis Field Office with threat analysis and threat management for the Eastern Region of Missouri. He earned a Bachelor of Arts in Psychology and a Bachelor of Arts in Sociology from the University of Missouri-St. Louis and his Master of Arts in Rehabilitation Counseling from Maryville University. His experience includes working in local non-profit community mental health agencies such as MERS Goodwill in the areas of Job Development and Veterans Services. He has also worked in higher education at Maryville University as the Veterans Services Coordinator where he would assist both active duty and Veteran students to best utilize their military benefits. Thomas owns Trailhead Wellness LLC where he works with first responders, military personnel, adults, and families, however, his private practice work is on pause. Thomas is extremely passionate about working in crisis within the community and assisting law enforcement. Follow us at: Email: ⁠⁠⁠⁠mentor.momentsMRA@gmail.com⁠⁠⁠⁠  Instagram: @mentor.moments Website: https://www.mraeasternchapter.com/maryvillerc

In this episode of the Something Runderful Podcast, Coach Ally talks to David Covington about his projects for suicide prevention.  David Covington - David W. Covington, LPC, MBA, is CEO and President of RI International (d/b/a for Recovery Innovations, Inc.). He is a behavioral health innovator, entrepreneur, and storyteller. He is also a partner in Behavioral Health Link, founder of the Five Lanes Crisis Partners family of companies and Crisis Now Academy consulting and training business, producer of the Moving America's Soul on Suicide film series and founder of the international initiatives Crisis Talk and Hope Inc. Stories. David also hosts and curates the popular weekly 988 “Crisis Jam” Learning Community in partnership with SAMHSA and NASMHPD.A licensed professional counselor, Covington received an MBA from Kennesaw State University and an MS from The University of Memphis. He previously served as vice president at Magellan Health responsible for executive and clinical operations of the $750 million Arizona contract. He is a member of the U.S. Department of Health and Human Services Interdepartmental Serious Mental Illness Coordinating Committee (ISMICC), established in 2017 in accordance with the 21st Century Cures Act to report to Congress on advances in behavioral health.Covington is a two-time national winner of the Council of State Governments Innovations Award. He also competed as a finalist in the 2009 Harvard Kennedy School Innovations in American Government Awards Program on behalf of the Georgia Crisis and Access Line, which was featured in Bloomberg Businessweek. He started his career in ministry where he served as a senior pastor for Grace Communion International, during a period of radical transformation from recognized cult to inclusion with the National Association of Evangelicals.Covington has served on the National Action Alliance for Suicide Prevention Executive Committee since 2010. In 2011, he co-led the Action Alliance task force on clinical care which founded the international movement Zero Suicide. He was also the vice-chair of the National Suicide Prevention Lifeline Steering Committee from 2005 until 2020, and he is a past president of the American Association of Suicidology. In addition, Covington has served on numerous committees and task forces on clinical care and crisis services, including the National Council for Mental Wellbeing Board of Directors. https://davidwcovington.com/https://www.instagram.com/davidwcovington/https://www.facebook.com/david.covingtonhttps://www.linkedin.com/in/davidwcovington/https://www.youtube.com/davidcovingtonJoin my FREE Facebook Group, Weightloss for Runners --> https://www.facebook.com/groups/1308394592682971Follow me on Instagram @something_runderful --> https://www.instagram.com/something_runderful/?hl=enBOOK A FREE 20 Minute Coaching Call with me --> https://calendly.com/somethingrunderful/free-coaching-callContact me - ally@somethingrunderful.com Disclaimer: This podcast offers health, fitness, and nutritional information, it is designed for educational purposes only. The information does not replace medical advice, diagnosis, or treatment. If you have any other concerns or questions about your health, you should always contact your physician or healthcare provider. Use any information provided at your own risk. To reduce and avoid injury, you will want to check with your doctor before beginning any fitness program. By performSupport the show

Mentor Moments Season Three Story Moments: Everyone has a story to tell. This episode we feature Katie and Thomas Wolff! Listen to how Katie and Thomas live a balanced life as married counselors! Welcome to Mentor Moments, the podcast where distinctive lives shape the individuals we become. Join us for engaging counseling conversations that delve deep into personal journeys while focusing on pressing professional issues. In this season of Mentor Moments, we're honored to feature remarkable individuals who not only introduce you to the world of rehabilitation counseling but also tackle current topics and issues that matter. Each episode invites you into the minds of our guests as they share their unique perspectives. Katie Wolff, MA, LPC is a Senior Behavioral Health Care Manager/Succession Planner with Magellan Health where she helps members connect with their Employee Assistance Program and behavioral health benefits. She also collaborates with facilities to authorize higher levels of care and provides crisis support to members. She earned her Bachelor of Science in Rehabilitation Services with a psychiatric emphasis and her Master of Arts in Rehabilitation Counseling in the marriage and family track from Maryville University of St. Louis. Her experience includes working in local non-profit community mental health agencies and private treatment programs, including St. Patrick Center, Youth In Need, MERS Goodwill, Kids In The Middle, and Alsana. While her private practice counseling work is on pause, Katie also owns Grounded Oak Counseling LLC where she works with youth, adults, and families. Katie is passionate about working with people navigating life's many transitions, including death, relationships, incarceration, school and peer dynamics, and family changes. The most rewarding part of her work is seeing and hearing relief for people when they get the support and tools they need and deserve. Thomas Wolff, MA, LPC is a Clinical Services Supervisor with BJC Behavioral Health where he helps manage 988 mobile crisis staff, Community Behavioral Health Liaisons, and Youth Behavioral Health Liaisons. Thomas is also embedded with St. Louis County Police Department where he is a member of the Crisis Intervention Team and Crisis Negotiation Team. He helps the FBI Behavioral Analysis Unit at the St. Louis Field Office with threat analysis and threat management for the Eastern Region of Missouri. He earned a Bachelor of Arts in Psychology and a Bachelor of Arts in Sociology from the University of Missouri-St. Louis and his Master of Arts in Rehabilitation Counseling from Maryville University. His experience includes working in local non-profit community mental health agencies such as MERS Goodwill in the areas of Job Development and Veterans Services. He has also worked in higher education at Maryville University as the Veterans Services Coordinator where he would assist both active duty and Veteran students to best utilize their military benefits. Thomas owns Trailhead Wellness LLC where he works with first responders, military personnel, adults, and families, however, his private practice work is on pause. Thomas is extremely passionate about working in crisis within the community and assisting law enforcement. Follow us at: Email: ⁠⁠⁠mentor.momentsMRA@gmail.com⁠⁠⁠  Instagram: @mentor.moments Website: https://www.mraeasternchapter.com/maryvillerc

On this week's episode, Jeff speaks with Francesca Reicherter. Francesca is the Founder and President of Inspiring My Generation, a 501(c)3 on a mission of suicide prevention through awareness, conversation, education, and support. She holds an MS in Information Systems and Operations Management from the University of Florida and is a current MA in Psychology student at Pepperdine University where she was recognized in a Student Spotlight. Inspired by her mental health journey, Francesca works to make resources and information accessible. On January 20, 2019, Francesca lost her uncle to suicide. Just 27 days before that, she had attempted suicide for the first time, and he was the one who supported her to find hope. After losing him to suicide, Francesca's world fell apart. Today, Francesca is a 3x suicide attempt survivor and the Founder of a national nonprofit organization, Inspiring My Generation. Dedicated to ending the stigma, Francesca hosts Normalize The Conversation, a podcast series amplifying the voices of mental health professionals, advocates, and any individual interested in sharing their story. There are over 100 episodes currently available with new episodes every week. In 2021, Francesca published, “You Are Not Alone: The Workbook,” as a guide to help the reader build a coping toolbox. In 2022, Francesca published “I AM,” an interactive workbook to help the reader build the tools needed to advocate for their mental health, and “How Are You?” as an interactive guide to checking in with your mental health. In 2023, Francesca published “Self Care,” as a guide to help the reader implement self-care practices that work for their needs and lifestyle. Francesca was contracted by the Peer Support Coalition of Florida to turn these workbooks into three workshops that began in 2023 and will continue into 2024. In addition to developing resources, Fran is a speaker spreading hope, most known for her keynote speech at NAMI CA 2022 Annual Youth Conference. She presented a session on Mental Health Conversations at the NAMI FL 2022 Annual Conference. Francesca was also a panelist at the When The Music Stops 2022 Annual Summit. Furthermore, she recently spoke on virtual panels for Magellan Health and for the National Federation of Families. She did a fireside chat at the 2023 Mind Out Loud Event, presented at the 2023 Brave Summit, and presented on her own experience and innovative ways to reduce suicide at NAMI Con 2023. Her work has been featured in the Kindness Channel and IDontMind Journal. She was a top finalist at the RevolutionHER 2022 Summit for Impact in Leadership and was honored as a Peer Recovery Champion at the NAMI FL 2022 Annual Conference. Her organization was featured on NBC6 South Florida in September 2022. In 2021, Francesca was named an Amplifier by the ConversationaLIST Awards. Francesca's mission is to make preventative resources available, eliminate barriers, and normalize the conversation so that no one else will lose themselves or a loved one to suicide. For more information: https://www.inspiringmygeneration.org/ https://www.instagram.com/inspiringmygeneration/ https://twitter.com/inspiringmygen

On Today's episode we speak with Kelsey Berg, Clinical Operations Manager at Magellan Health and Gina Braswell, Senior Manager of Provider Relations at Magellan Health. They detail their roles in utilization review and share how they approach reviewing occupational therapy documentation and authorization requests. They share important recommendations for quality documentation and quality care.  Please help AOTA improve it's podcasts and the translation of research to practice by completing this one-minute survey:  https://forms.aota.org/forms/everyday_evidence_copy?PODCAST=Patient Reported Outcome Measures Additional Resources:  Centers for Medicare and Medicade Services Webpage  AOTA Documentaiton Practice Essentials AOTA Documentaiton Webinar

A Payer's (& BCBAs) Perspective on ABA with Yagnesh Vadgama of Magellan HealthYagnesh Vadgama is President/COO and VP Clinical Care Services - Autism for Magellan Health ... and he's also a BCBA. I've always loved how passionately and fluently he speaks for our field, as both a payer and as a BCBCA. He gave me a window into the future of our field (multdiiciplinary, value-based, equitable). And oh by the way, he's a huge Tribe Called Quest fan :) Enjoy, kind listener!Resources:Yagnesh on LinkedInWebinar (BHCOE) on Value Based Care (Yagnesh was part of the panel)Primer on HEDIS measuresOutcomes frameworks Yagnesh references:BHCOE Outcomes FrameworkICHOM Autism Standard sets (webinar)Autism Commission on Quality"Scenario" by Tribe Called Quest (one of greatest songs of all time, in Jonathan's humble opinion)Sponsored by Element RCM

Emma Benoit was a popular cheerleader with a supportive family and friends, but on the inside she was hiding severe depression and anxiety. In 2017, the summer before her senior year in high school, she attempted suicide – which resulted in a spinal cord injury that left her paralyzed. Now she works to bring awareness to the epidemic of youth suicide through writing and documentaries, including 2021's "My Ascension."  The new 988 Suicide & Crisis Lifeline is a US-based, toll-free hotline available 24/7 to anyone in suicidal crisis or emotional distress.  Greg Dicharry was introduced to the world of mental health while living in Hollywood pursuing his dream of working in the entertainment industry. In that time, he was hospitalized and diagnosed with co-occurring bipolar and substance use disorders. Now Greg is a youth empowerment expert, mental health advocate, and filmmaker who served as Magellan Health's national youth empowerment director from 2007 - 2022. In 2008, he developed the MY LIFE program, which is one of the nation's leading programs for youth who experience challenged with mental health or substance use. Greg also produces and directs mental health related films including the documentary "My Ascension" with Emma Benoit. Learn more about Emma and Greg's film at https://MyAscension.us Ask Dr. Drew is produced by Kaleb Nation (https://kalebnation.com) and Susan Pinsky (http://twitter.com/firstladyoflove). This show is for entertainment and/or informational purposes only, and is not a substitute for medical advice, diagnosis, or treatment. SPONSORED BY • GENUCEL - Using a proprietary base formulated by a pharmacist, Genucel has created skincare that can dramatically improve the appearance of facial redness and under-eye puffiness. Genucel uses clinical levels of botanical extracts in their cruelty-free, natural, made-in-the-USA line of products. Get 10% off with promo code DREW at https://genucel.com/drew GEAR PROVIDED BY • BLUE MICS - After more than 30 years in broadcasting, Dr. Drew's iconic voice has reached pristine clarity through Blue Microphones. But you don't need a fancy studio to sound great with Blue's lineup: ranging from high-quality USB mics like the Yeti, to studio-grade XLR mics like Dr. Drew's Blueberry. Find your best sound at https://drdrew.com/blue • ELGATO - Every week, Dr. Drew broadcasts live shows from his home studio under soft, clean lighting from Elgato's Key Lights. From the control room, the producers manage Dr. Drew's streams with a Stream Deck XL, and ingest HD video with a Camlink 4K. Add a professional touch to your streams or Zoom calls with Elgato. See how Elgato's lights transformed Dr. Drew's set: https://drdrew.com/sponsors/elgato/ For over 30 years, Dr. Drew has answered questions and offered guidance to millions through popular shows like Celebrity Rehab (VH1), Dr. Drew On Call (HLN), Teen Mom OG (MTV), and the iconic radio show Loveline. Now, Dr. Drew is opening his phone lines to the world by streaming LIVE from his home studio. Watch all of Dr. Drew's latest shows at https://drdrew.tv.  

On this episode of the Psychology Talk Podcast Dr. Caroline Carney returns! Dr. Carney is the president of Behavioral Health and Chief Medical Officer at Magellan Health.Dr. Carney discusses the continuing issue of mental health and social media. Our children and teens are constantly being influenced by social media. Their mental health is also greatly affected by social media and screen time. Dr. Carney discusses the research data of how their mental health is affected, and how parents can help to regulate screen time and distinguish our “social selves” from our private selves. Website: https://www.magellanhealth.comThe Psychology Talk Podcast is a unique conversation about psychology around the globe. Your host Dr. Scott Hoye discuss psychology and mental health trends with practitioners and experts to keep you informed about issues and trends in the industry. https://psych-talk.comhttps://www.instagram.com/psychtalkpodcast/https://www.facebook.com/psychtalkpodcast

Great chat with a Dallas area safety leader Mr. Andrew Shapiro! Andrew has more than 25 years of experience in leading the development and delivery of effective systems of care to meet customer needs in diverse markets. In his current role, he is responsible for managing non-clinical plan operations impacting members, community stakeholders, and participating providers. He oversees multiple functions and general business operations for Parkland Community Health Plan, including member and provider communications, claims, information system conversions, call center performance guarantees, appeals and grievances, state reporting, and provider network strategy."I got into healthcare to make a difference in the lives of others," he says. "Parkland Community Health Plan is in a great position to do just that as we grow our membership base and increase our outreach efforts in the counties we serve."Andrew believes that a team approach is key to ensuring the success of PCHP. "It's vital that we partner closely with our providers and community partners, and listen to what our members are telling us," he says. "If we can work together to achieve positive, successful outcomes, then we're doing our job right."Prior to joining PCHP, Andrew served as vice president at WellCare; Vice President/Chief Operations Officer at Magellan Health, and in senior leadership positions at PSA Behavioral Health Agency and Hamilton Choices.Andrew holds a master's degree in business administration, healthcare management from the University of Phoenix and a bachelor's degree in anthropology from Arizona State University.Learn more about Parkland Community Health Plan

We have a special episode today recorded live at Quest Analytic's annual conference -- Vision Quest.  Dr. Caroline Carney, Chief Medical Officer of Magellan Health joins me to discuss networks, behavioral health, collaborative care and more. 

Dr. Caroline Carney, President of Behavioral Health at Magellan Healthcare and Chief Medical Officer of Magellan Health, joined the podcast to talk about trends in behavioral health, digital transformation and care coordination.

Dr. Hannah Hartung is the Vice President of Clinical Services for Magellan Health. She oversees specialty clinical operations and product management for physical medicine, interventional pain management, and musculoskeletal products and programs. She is also responsible for leading specialty utilization management and operational transformation with a focus on clinical accuracy, efficiency, and provider experience. Dr. Hartung joined Magellan Health in 2016 and has served at different levels including Director of Product Innovation and Manager of Clinical Care Services. Before this, she practiced as a physical therapist with clinical experience in outpatient orthopedics, pediatric and geriatric populations at Allina Health and for Minnesota Masonic Home. Dr. Hartung earned her Doctorate in Physical Therapy from the University of Minnesota and a Bachelor's degree in Exercise Science from Northern Michigan University. She is passionate about the role of clinicians as future healthcare leaders and enjoys speaking to students about healthcare opportunities that exist beyond clinical practice. Learn more about Hannah at https://atchainternational.com/healthcare-and-higher-podcast-ep39-hannah-hartung/ Are you a healthcare professional or healthcare executive looking to advance your career, build a better brand, or create a leadership legacy? Visit us at https://atchainternational.com to learn how we can help. Connect with Iqbal on: - Linked at https://www.linkedin.com/in/iqbalatcha/ - Instagram at https://www.instagram.com/iqbalatcha1 - Twitter at https://twitter.com/IqbalAtcha1 Join us next week for another exciting episode of the "Healthcare and Higher" podcast! #HealthcareAndHigher #IqbalsInterviews Song Credits: "Life Is A Dream" by Michael Ramir C. "Stay With Me" by Michael Ramir C. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/iqbal-atcha/support

On this episode of the Psychology Talk Podcast, Dr. Hoye's guest isDr. Caroline Carney. Dr. Carney is the president of Behavioral Health and Chief Medical Officer at Magellan Health. Dr. Carney discussed the effects of the Covid 19 pandemic on the mental health of children, and how behavioral health professionals can guide parents to help their children cope and manage their emotions as we enter the third year of the pandemic. Areas discussed include:•The dramatic increases in emergency department visits for all mental health emergencies, specifically suspected suicide attempts, from children•How an abnormal school environment, worsening learning loss and social isolation, has caused an increase in children's behavioral issues•Significance of the national state of emergency being declared on children's mental health•Bringing awareness to the warning signs parents should keep in mind when observing their child's mental state•How behavioral health professionals can offer advice and support to people looking to build stable environment for children as the epidemic continuesDr. Carney also opens up about her own family's experience with the pandemic, and how they are coping.Website: https://www.magellanhealth.comThe Psychology Talk Podcast is a unique conversation about psychology around the globe. Your hosts Dr. Scott Hoye and licensed clinical professional counselor Kyle Miller talk about psychology with mental health practitioners and experts to keep you informed about issues and trends in the industry. https://psych-talk.comhttps://www.instagram.com/psychtalkpodcast/https://www.facebook.com/psychtalkpodcast

Amazon's new series, “As We See It,” follows three roommates who are on the autism spectrum, played by actors who experience it in real life. Polls show Californians want officials to take faster action to get people off the streets and provide them with the help they need. Those feelings are similar across age, political affiliation, and race. UC Berkeley might have to cut the size of its incoming freshman class, as a judge has sided with a neighborhood group accusing the university of exacerbating homelessness. Since January, Magellan Health has been responsible for getting drugs to Medi-Cal enrollees. But the company is short-staffed, patient data is missing, and some claims were improperly denied.

If a year was something that buffered, we’d now be approaching 2.8 percent. It will take some time to see how this particular calendar will resolve, but the past week certainly provides some evidence of turbulence. Still, there’s a long way to go and Charlottesville Community Engagement seeks to provide one channel of information to steady your way. I’m your host, Sean Tubbs. In this installment:Deputy City Manager Sanders briefs City Council on efforts to make 5th Street Extended safer and Council holds first reading on two affordable housing projects on Park Street Governor-elect Glenn Youngkin fills out his cabinet with picks for Labor, Health and Human Resources, and Transportation More legislation is filed in the Virginia General Assembly that shows the signs of a Republican majority in one of the houses A third round of RGGI-funded grant money for flood mitigation has opened Today’s first subscriber-supported public service announcement For sixty years Camp Albemarle, which has been a “wholesome rural, rustic and restful site for youth activities, church groups, civic events and occasional private programs.”Located on 14 acres on the banks of the Moorman’s River near Free Union, Camp Albemarle continues as a legacy of being a Civilian Conservation Corps project that sought to promote the importance of rural activities. Camp Albemarle seeks support for a plan to winterize the Hamner Lodge, a structure built in 1941 by the CCC and used by every 4th and 5th grade student in Charlottesville and Albemarle for the study ecology for over 20 years. If this campaign is successful, Camp Albemarle could operate year-round. Consider your support by visiting http://campalbemarleva.org/donate. The pandemic continuesVirginia continues to be in a plateau of a high number of COVID cases and hospitalizations. Today the Virginia Department of Health reports a seven-day percent positivity of 35.6 percent with another 15,643 cases. The Virginia Hospital and Healthcare Association reports a new record of COVID hospitalizations today with 3,681. Of those, 567 are in intensive care units and 314 are on ventilators. To address the issue, outgoing Governor Ralph Northam has issued a 30-day order to increase the number of hospital beds. “This increase in people hospitalized due to COVID-19—the overwhelmingmajority of whom are unvaccinated—is placing stress on Virginia’s general hospitals and nursing facilities and creating a sudden yet temporary need to increase bed capacity in these facilities,” reads the order’s introduction.Among other things, Executive Order 84 authorizes some state officials to move more quickly with procurement efforts, and allows the State Health Commissioner to temporarily increase the number of hospital bed authorized to operate in the Commonwealth. The Blue Ridge Health District reports another 202 new cases today and the percent positivity has increased to 28.3 percent. District officials will hold a town hall meeting tonight beginning at 7 p.m. The item was rescheduled from last week due to the winter storm. (meeting info)Albemarle and Charlottesville to sponsor vegetation drop-off at Ivy MUCIf you’ve got a lot of damaged tree limbs and other vegetation and have a way to get it to the Ivy Materials Utilization Center, there will be no fees to drop it off through January 17. Albemarle and Charlottesville  have both agreed to pay the Rivanna Solid Waste Authority to waive the fees. The Ivy center is located at 4576 Dick Woods Road and the material can be dropped off during regular hours.“Vegetative debris collected will be ground into mulch and available for purchase at Ivy MUC,” reads a release on the RSWA website. “Residents must show proof of residency and state that the debris is storm-related.”  Last week, Deputy City Manager Sam Sanders told Council the city cannot yet offer curbside pick-up due to staffing shortages that have been worsened due to the pandemic. On Facebook today, the Department of Public Works stated they are “in the process of preparing for a special City-wide debris pickup service, to assist with clean-up efforts from the recent weather event. Timing and scheduling information are still being finalized, and those details will follow soon.”Youngkin fills Transportation, Labor, Health and Human Services postsIn five days, Governor-elect Glenn Youngkin will be sworn in, and he’s now filled a good portion of his cabinet.This morning, Youngkin announced that his Secretary of Health and Human Resources will be John Littel, who has recently been the president of Magellan Health. Magellan was just purchased by another company last week for $2.2 billion. Littel has previously served as the Deputy Secretary of Health and Human Resources in Virginia and as Director of Intergovernmental Affairs for the White House's Office of National Drug Control Policy. Youngkin said Littel would “be an asset as we fix our broken mental and behavioral health system, ensure Virginians have access to affordable, free-market healthcare options, and reform our healthcare safety net to save taxpayer dollars and improve healthcare outcomes.” No word yet on a replacement for Norm Oliver as Virginia’s Commissioner of Health. Kay Cole James has been selected as the Secretary of the Commonwealth. James has most recently served as the President of the Heritage Foundation and has a long history of working in Republican administration in both Richmond and Washington, D.C. According to the release, James served as Virginia’s Secretary of Health under Governor George Allen and “developed Virginia’s landmark welfare reform.” James has served as co-chair of Youngkin’s transition team. A long-term member of the Commonwealth Transportation Board will serve as Youngkin’s Transportation Secretary. W. Sheppard Miller served on the board from 2011 to 2014 and joined it again in 2018 when appointed by Governor Ralph Northam. Speaking of the CTB, it next meets tomorrow and Wednesday. Youngkin has selected George “Bryan” Slater as Secretary of Labor. Slater has previously served in Republican administrations in Richmond and D.C. including Secretary of Administration under Governor Jim Gilmore. He served as Assistant Secretary for Administration and Management at the U.S. Department of Labor in the Trump administration.  Margaret “Lyn” McDermid will serve as the next Secretary of Administration, which includes the Departments of General Service, Human Resource Management, and Elections, as well as the Virginia Information Technologies Agency and the Compensation Board, McDermid worked as Chief Information Officer for the Federal Reserve Information Technology from 2013 to 2020. Congressman Donald McEachin has sent a letter to Virginia Senate Majority Leader Richard Saslaw urging the General Assembly to block the nomination of Andrew Wheeler as Secretary of Natural Resources. McEachin cited several times state legislators have blocked judicial appointments and board nominations. In 2006, the Republican-led Senate rejected Governor Kaine’s choice for Secretary of the Commonwealth. (read the letter)Two days left until the General Assembly The opening of the 2022 Virginia General Assembly is in two days and there aren’t too many days I’ll be able to write out interesting bills, but I will be switching over to reporting on what happens with some of them. Hundreds of bills will be filed, and many will be dismissed in committee. The pace has seriously picked up, so this is a much shorter list. Republicans continue to file bills to undo changes the Democratic majority made to various bills, particularly in the area of criminal justice. For instance, Delegate John Mcguire (R-56) filed a bill to lower the threshold for felony larceny back to $500, down from the increase to $1,000 made within the year. (HB107)McGuire also has a bill that would prevent localities from creating a Police Civilian Review Board. (HB110)Delegate Marie March (R-7) has a bill requiring school buses to have decals that say “In God We Trust” and “One Nation Under God.” (HB113)March has another bill that would prevent governments from doing any activity that a private business could provide. (HB119)Delegate Nick Frietas (R-30) has a bill that would remove powers of the State Air Pollution Control Board and the State Corporation Commission to regulate carbon emissions in order to meet previously stated greenhouse gas emissions reduction goals. (HB118)Delegate Scott Wyatt (R-97) would limit absentee voting to 10 days before an election, would require an absentee ballot to have the last four numbers of a voter’s social security number, and would add other restrictions. (HB121)Delegate Chris Runion (R-25) has a similar bill to Wyatt’s that would require witnesses to absentee ballot certification to also provide a signature, name, address, date of birth, and the last four digits of their social security number. (HB149)Wyatt has a bill similar to others that would repeal provisions that prevent law enforcement from pulling motorists over for certain infractions, ending another Democratic initiative. (HB122)Delegate Glenn Davis (R-84) has a bill that would allow ranked choice voting in party primaries, including the Presidential election. (HB129)Delegate Mike Cherry (R-66) has a bill to repeal the prohibition of having firearms on school property. (HB133)Third round opens for RGGI funded flood programGovernor-elect Glenn Youngkin has pledged to withdraw Virginia from an interstate cap-and-trade program known as the Regional Greenhouse Gas Initiative (RGGI) through an executive order. Whether or not he’s successful, Virginia so far has received $227.6 million from the program, and just under half of it is intended to help localities pay for projects to mitigate the threat of additional flooding. The third round for applications has opened for the Community Flood Preparedness Fund.“During the next 90 days, communities across Virginia will be able to apply for $40 million in grants to address the effects of recurrent flooding, sea level rise and extreme weather,” reads a press release for the application. This will be the first round since completion of the Virginia Coastal Resilience Master Plan in December. Charlottesville has had two projects funded so far, and Scottsville has had one. Visit the Department of Conservation and Recreation’s website to learn more. Second subscriber-supported shout-outCode for Charlottesville is seeking volunteers with tech, data, design, and research skills to work on community service projects. Founded in September 2019, Code for Charlottesville has worked on projects such as an expungement project with the Legal Aid Justice Center, a map of Charlottesville streetlights, and the Charlottesville Housing Hub. Visit codeforcville.org to learn about those projects.Fifth Street Extended safety discussion The first meeting of the Charlottesville City Council is in the books. At the top of the meeting, Deputy City Manager Sam Sanders explained what the city is going to address safety concerns on Fifth Street Extended. According to crash data from the Virginia Department of Transportation, there were three fatalities in 2020 on the divided highway. Police have confirmed there was another on the night of New Years Day. “We very much remain concerned about the serious safety concern along that corridor,” Sanders said. “Our traffic engineer has been working to effect improvements with a few updates. We are pursuing a speed limit reduction. We have been working on that and you will have that matter before you at your next meeting.” Sanders said flashing “signal ahead” signs are on back order and have been delayed due to supply chain issues. He said some intersection warning signs had been installed. “We feel as though they weren’t big enough so we are in the process of expediting their swap-out,” Sanders said. Sanders said the long-term strategy will be to break down the roadway’s current character. “An example of that would be the installation of a roundabout midway on the corridor but that too is going to be very difficult for us to figure out but we’re committed to doing that and we want you to know we’re not moving away from this as a high-priority,” Sanders said. Charlottesville has been awarded several projects through the Virginia Department of Transportation’s SmartScale program in the immediate area. They are:$6.1 million for improvements on 5th Street SW to “reduce congestion, improve safety, and accommodate bicyclists, pedestrians, and transit at the intersection of Ridge Street, Cherry Avenue, Elliot Aveune (sic).” (details)$8.78 million for improvements to Ridge Street to “design and construct multi-modal improvements along the Ridge Street Corridor. Sidewalk and Curb Ramp upgrades; signal improvements at Monticello; Curb extensions on Ridge St. at Dice St. and Oak St..including bicycle lanes.” (details)There’s also West Main Street Phase 1 and Phase 2, two related projects that Council has indicated they will no longer support with local taxpayer dollars. Council holds first reading on Piedmont Housing projects on Park StreetIn their first land use items of the year, and the first rezonings since the Comprehensive Plan was updated in November, Council appeared to approve two projects on Park Street submitted by the Piedmont Housing Alliance. Let’s hear City Planner Dannan O’Connell describe the one at Park Street Christian Church.“The proposed PUD development plan calls for 50 multifamily units and about 54 parking spaces to be constructed at the rear of the existing church site,” O’Connell said. And here is with the project at the Monticello Area Community Action Agency, two blocks to the south. Habitat for Humanity of Greater Charlottesville is also participating in that project. “The proposed PUD development plan calls for preservation of the two existing single-family homes, 28 new townhome or duplex units, 65 multifamily units in two buildings, and a maximum of 7,500 square feet of commercial child care space.” Because the public hearings for the items were held in mid-December, anyone who wanted to speak to the matter had to do so at the beginning of the meeting. Brian Day represented the congregation at Park Street Christian Church. “The project for affordable senior housing has had tremendous support from IMPACT Charlottesville and the enthusiastic and unanimous support approval from the Planning Commission as well,” Day said. “To be a vibrant city we need affordable housing and we are ready to help you make this possible. Kimber Hawkey, a Belmont resident, asked Council to delay a vote on the MACAA project. “I’m just asking that the Council take a step back and wait to do any kind of approval on this until there’s more study on traffic impact as well as the affordability,” Hawkey said. “It looks like a promising project but given the traffic and public safety indication, it seems inappropriate in size for the location.”Traffic improvements at the Park Street Christian Church project include improvements granting an easement to the city to allow for brush to be cleared to increase sight distance at the intersection of Park Street and Cutler Lane, as well as a crosswalk across Park Street at Cutler Lane. The affordability level at Park Street Christian Church will depend on a number of factors, including how successful Piedmont Housing Alliance will be in getting low income housing tax credits in the next cycle.“We don’t have specificity in there around the exact depth of affordability in part because you can only finalize that when you have finalized all of the costs and all of the subsidies so you know how deeply affordable you can go,” said Sunshine Mathon, the executive director of Piedmont Housing Alliance.Mathon said the target will be that five units will be households less than 30 percent of the area median income, and the majority will ideally be less than 50 percent of the AMI. All units will accept federal housing vouchers. The city has not yet contributed any funding to this project. According to a preliminary audit of the city’s affordable housing funds by the firm HR&A, Piedmont Housing Alliance has received around $10 million from Charlottesville, including about $6 million for the Friendship Court redevelopment. (read the update from HR&A)Mathon said this project will also require city funding to close a financing gap. Piedmont Housing Alliance has submitted a request for $1.5 million in city funding. “I would rather rely on state or federal sources to cover that gap but inevitably city sources have to be part of that capital stack in the current day and age,” Mathon said. For the Park Street Christian Church, Piedmont Housing Alliance will not submit an application for low-income housing tax credits until the 2023 cycle. The Park Street Christian Church item will go before Council at their next meeting on a consent agenda. There was more discussion about the MACAA project. Transportation improvements include a realignment of MACAA Drive to be directly across from Davis Avenue to make a safer intersection, as well as a crosswalk. The intersection would remain unsignalized. An existing driveway from one of the single-family houses will be eliminated. Councilor Brian Pinkston said there was a lot to like about the project but he was skeptical the traffic improvements would mitigate congestion. “But there’s still this fact that at that intersection particularly where 250 and Park are right now is a difficult place to get through,” Pinkston said. Councilor Michael Payne had concerns about loss of tree cover. An engineer with the Timmons Group said the development would exceed the city’s requirement for replacement. Vice Mayor Juandiego Wade said he felt good about the project, but asked several questions about its impact on traffic. “If we don’t address some of those, I think they’re being addressed, then it won’t be a pleasant living environment for the new residents as well as the current residents of the neighborhood,” Wade said. Mayor Snook said he did not think the additional traffic would result in conditions as hazardous as on Fifth Street Extended.  “It’s just simply not going to happen,” Snook said. “You don’t have a four-lane highway. You don’t have it divided. You don’t have it 45 miles an hour. You may well see some incremental increase in rear-enders, minor low-impact kinds of collisions. I don’t mean to downplay them and to say that’s irrelevant but I think it’s kind of distorting to throw that argument in there.”The MACAA issue will not come back on the consent agenda but will instead come back for a discussion and to allow the applicant to further address concerns raised at the meeting. Support the program!Special announcement of a continuing promo with Ting! Are you interested in fast internet? Visit this site and enter your address to see if you can get service through Ting. If you decide to proceed to make the switch, you’ll get:Free installationSecond month of Ting service for freeA $75 gift card to the Downtown MallAdditionally, Ting will match your Substack subscription to support Town Crier Productions, the company that produces this newsletter and other community offerings. So, your $5 a month subscription yields $5 for TCP. Your $50 a year subscription yields $50 for TCP! The same goes for a $200 a year subscription! All goes to cover the costs of getting this newsletter out as often as possible. Learn more here! This is a public episode. If you’d like to discuss this with other subscribers or get access to bonus episodes, visit communityengagement.substack.com/subscribe

In this episode, I talk to Sabina Sulat about her amazing book Agile Unemployment (https://www.amazon.com/Agile-Unemployment-Guide-Thriving-While/dp/1737718332) and what it is like to be unemployed, how to take care of yourself, and how to focus your search for the next step in your career journey. Sabina is a graduate of St. John's College in Annapolis, Maryland. While in school, she studied philosophy, mathematics, and physics. She performed her graduate work in Industrial/Organizational Psychology through Walden University, focusing on the impact of internet use on social interactions. Sabina has spent most of her career as an HR professional and Learning & Development executive for multiple organizations at a national and global level including Magellan Health, BlueCross BlueShield, the federal government, The George Washington University, and most recently, AstraZeneca. Sabina specializes in leadership development, change management, organizational development, and DEI. Along her career journey Sabina has become certified and versed in multiple assessments including Total SDI, Bridge's Model for Change Management, MBTI, DiSC, and others. She has also consulted with numerous organizations to develop and design programs that merge organizational goals and strategy with meeting employees' development needs. Sabina has recently launched her first book, Agile Unemployment, written to help people build resilience and confidence while out of work. In spring of 2022, she will launch her second book, tentatively titled, The Working World, geared at explaining workplace dynamics and expectations to high school and college students. In addition to her work, Sabina spends a significant amount of her time volunteering for such organizations as ONE.org, the African Well Fund, and her alma mater, St John's College. In her personal time Sabina enjoys travel, entertaining, and live music. She is hopeful we will be able to enjoy all those hobbies soon. To learn more about Sabina's book and to book a speaking engagement see: https://drive.google.com/file/d/1Ina9q5nyegkbeKP3oh0LxNHUAns6KYIi/view?usp=sharingSabina's suggestion for those who are unemployed or considering resigning:Caroline Adams Miller, MAPP and Dr. Michael B. Frisch's Creating Your Best Life: The Ultimate Life List Guide (https://www.amazon.com/Creating-Your-Best-Life-Ultimate/dp/1402779984)

Dr. Caroline Carney joined the podcast to talk about growing accessibility to mental health services, emerging therapies, and new partnerships to increase access to care.

About Patricia Tourigny Patricia Tourigny is a purpose-driven HR leader with over 25 years of progressive and innovative HR experience spanning Talent Acquisition, HR Service Delivery, HR Systems, Payroll, Project Management and Talent Management. Patricia started her career as a Recruiter for Aetna and then took some time away from corporate work to raise her family. When it was time to return to the corporate world, she leveraged her recruiting experience to head a small Talent Acquisition team at ING, now Voya Financial. Within 4 years, she was promoted to head up Talent Acquisition for North America. After that, Patricia moved to Magellan Health as VP, Talent Acquisition and eventually was promoted to Senior Vice President, HR Shared Services. Recently, Patricia decided it was time to make another shift and has transitioned to a more portfolio life that combines meaningful, part time HR work, coaching and mentoring with Untapped Potential and time to explore and enjoy hobbies and activities that have been neglected for too long. Patricia holds a Bachelor of Science, Business Administration, from The Massachusetts College of Liberal Arts, is certified in both Hogan and 360 Feedback assessments, earned an Executive Green Belt, is a SPHR and a member of SHRM. About HR Like a Boss In late 2018, John began working on a presentation centered around the key concept that the best human resources professionals he knows have a unique understanding of the financial and business side of their organizations. In fact, some of the best are business people first and human resources professionals second. After delivering the fourth presentation to a local SHRM chapter the idea for writing a book was born. And everyone knows the best way to write a book about gaining expertise is to talk to the experts. These chats build the foundation for "HR Like a Boss" the book while providing game-changing advice from those conducting human resources "like a boss." --- Send in a voice message: https://anchor.fm/willory/message

Dr. Caroline Carney, Chief Medical Officer of Magellan Health and Chief Medical Officer of Magellan Rx Management, shares how mental health impacts all facets of our systems, from Medicaid, Medicare, Exchange, to commercial populations. You'll hear from Caroline why COVID-19 has been the perfect storm for mental illness to fester and flourish in a terrible way, and what we can do to stand against it.

In this notable episode, Dr. Caroline Carney, Chief Medical Officer at Magellan Health, and Clynt Taylor, CEO at Trapelo Health, join us to discuss how collaborative technologies can help payers more effectively manage the cost of precision oncology while delivering the best outcomes for patients. Read the full summary.

Leaders representing CVS Health, Magellan, medical Mutual and UPMC Health Plan join Eric to share bright spots in chronic disease management programs. View bios: https://www.sharedpurposeconnect.com/bios-03112021/): Ellen Beckjord, Associate Vice President, Population Health and Clinical Transformation, UPMC Health Plan, Caroline Carney, MD, MSc, FAMP, CPHQ, Chief Medical Officer, Magellan Health; Tere Koenig, MD, Executive Vice President and Chief Medical Officer, Medical Mutual; Jonah Mink, MD, Medical Director, Healthy.io; Kenneth Snow MD, Clinical Portfolio Medical Director, Transformation Team, CVS Health This episode of Bright Spots in Healthcare is sponsored by Healthy.io. Healthy.io is the global leader in turning the smartphone camera into a clinical-grade medical device for at-home urinalysis and digital wound management. Their home urinalysis kit aids in the diagnosis of chronic kidney disease, urinary tract infections, and prenatal testing and is used by leading health-care systems worldwide. 

Katherine is proud of her Southern California roots and when we first met, she had a beautiful photo of the beach complimenting her workspace that absolutely captured my attention. Katherine was born in Walnut Creek, CA and she went on to attend the University of Redlands where she earned a Bachelor of Arts in Psychology and later earned a Master of Arts in Clinical Psychology, with an emphasis in Marriage and Family Therapy from Pepperdine University. Katherine’s professional certifications include: Graduate Certificate Program of Sport Psychology at John F. Kennedy University in CA; Licensed Marriage and Family Therapist in both California and North Carolina; Dually accredited, Certified Alcohol and Drug Counselor; International Certified Alcohol and Drug Counselor. As a professional therapist, Katherine served with a number companies and in challenging positions that include: (1) Therapist at Palomar Family Counseling Services, in Fallbrook, CA; (2) Program Therapist at Vista Hill Juvenile Court Clinic in Kearny Mesa, CA; (3) Therapist at Forterus Healthcare in Murrieta, CA; (4) an Embedded Behavioral Health Prevention Specialist at Combat Logistics Regiment – 2 aboard Camp Lejeune, NC; (5) and a Military and Family Life Counselor for Magellan Health and MHN Government Services in Camp Lejeune, NC. Each of these unique and varied experiences served as the catalyst for Katherine to step out on her own as a business owner of Blackwell Mental Performance where her mission includes “helping high performers overcome fear, anxiety and injury so they can crush their goals.” Handles:website: https://www.blackwellmentalperformance.com/Facebook: @blackwellmentalperformanceInstagram: @blackwellmentalperformanceLinkedIn: https://www.linkedin.com/company/blackwell-mental-performance-pllc/Support the show (https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=5APZ8C5C6942Y&source=url)

In this episode we are discussing the best ways to set up your remote workforce and with us today we have the VP of customer care at Magellan Health, Gordon Schleffer. He explains what went on with the customer service world after the pandemic hit last year and what types of businesses gained more calls from customers versus what businesses lost calls. Gordon tells us that the companies that did the best were the ones who had established a strong company culture. The ability of your management and staff to keep your team engaged is the difference between success and failure in this new economic climate. We discuss AI technology that can monitor calls for you and send alerts when something goes wrong in a conversation.Gordon’s background 0:39What happened to the customer contact center world after Covid hit? 2:08What separated the top performers from the bottom? 7:25How are people managing to be successful in this new work environment? 10:43Adapting to different technologies 15:24“To me the critical piece on how successful and how well your contact center is run is based on the culture you create. And so, I think that the companies that have probably fared the best when they sent their staff home were the companies that had the strongest culture.” 7:40https://www.linkedin.com/in/gordon-schleffer-9463245/

  The Friday Five for January 15, 2021: CDC Updates Rules for Travelers Flying to U.S. Apple announces Racial Equity and Justice Initiative projects Student Loan Forgiveness Under Biden? Consumer Electronics Show 2021 Gut Microbes and Human Health   Mentioned in this episode:   Apple launches major new Racial Equity and Justice Initiative projects to challenge systemic racism, advance racial equality nationwide Biden to extend pause on federal student loan payments CDC to require all air travelers to US to show negative coronavirus test CES 2021 products you can actually buy this year Girl Scout Cookies Will Be Sold Online Nationwide This Year, Including Via Grubhub Girl Scouts Official Website How the Right Foods May Lead to a Healthier Gut, and Better Health Landmark human study is first to reveal strong links between gut microbes, diet and health The Best Tech of CES 2020: Where Are They Now? The Propel Center     More episodes you’ll like:   January 8, 2021 | The Friday Five The Friday Five for January 8, 2021: Centene acquires Magellan Health; Haven Healthcare is no more; KFF COVID-19 Medicare Cost and Coverage FAQs; Think Advisor Industry Predictions for 2021;and Stimulus Relief Payment Issues & Recent Package Details Does Your Medicare Sales Approach Satisfy Different Budgets? Your portfolio likely includes different types of insurance for different coverage needs. But what about different financial needs? How do you factor cost into the equation compliantly? How to Take on an Upset Client in the Insurance Industry What do you when your client is upset because of how another insurance agent treated them? Get tips on how to turn that past, negative experience into a positive, and a loyal client.   Articles to Share with Your Clients:   Does Medicare Cover COVID Testing? Does Medicare cover COVID testing? It's an important question to be answered, since testing can give you peace of mind and help slow the spread of the pandemic. Finding a Purpose Makes You Happier, Healthier Having a purpose or guiding passion in your life can help you deal with stress, be happier, and even live longer. Here are all the ways living with a purpose benefits you and how you can find yours! Ways Seniors Can Lower Heating Costs in the Winter Looking for ways you can lower your heating bill this winter? You're in luck because you can without compromising comfort!   The latest from Ritter’s Blog:   What to Do If Your Clients Can No Longer Afford Their Permanent Life Insurance Premiums Are your clients struggling to pay their permanent life insurance premiums? They have options other than letting their policies lapse! Here’s how you can help them salvage their benefits. Medicareful 2020 Year-in-Review: Here’s What We Accomplished Selling Medicare plans? You’ve probably heard of Medicareful. We’re reviewing what this free Medicare quoting software helped agents accomplish in 2020 and how it set itself apart from other online Medicare sales tools! Ways to Get Medicare Leads In the insurance industry, leads are what sustain your business. Of course, you need the contracts, training, and other skills to be a successful insurance agent, but without leads, you’ll just be spinning your wheels.   Subscribe & Follow:   Apple Podcasts Google Podcasts Overcast Podbean Spotify Stitcher   Connect on social:   Facebook Twitter YouTube LinkedIn  

  The Friday Five for January 8, 2021: Centene acquires Magellan Health Haven Healthcare is no more KFF COVID-19 Medicare Cost and Coverage FAQs Think Advisor Industry Predictions for 2021 Stimulus Relief Payment Issues & Recent Package Details   Mentioned in this episode:   5 Predictions for Life and Health Insurers for 2021 Buried in Pandemic Aid Bill: Billions to Soothe the Richest Centene Is Climbing on Its Plans to Buy Magellan Health for $2.2 Billion Centene to acquire Magellan Health in $2.2B deal FAQs on Medicare Coverage and Costs Related to COVID-19 Testing and Treatment Goodbye, Haven: The benefits industry reacts Haven, the Amazon-Berkshire-JPMorgan venture to disrupt health care is disbanding after 3 years Jeff Bezo, Jamie Dimon and Warren Buffett tried to solve health care. 3 years later, their company has shut down Ritter and Carrier Operations During the COVID-19 Pandemic ‘Status Not Available:’ IRS says these taxpayers won’t receive second stimulus check automatically The Second Stimulus Package: Here’s What’s Included What’s New on Netflix, Amazon, Hulu, Disney+, and More in January 2021 Why Haven Healthcare Failed   More episodes you’ll like:   Podcasts We’re Currently Listening To (Winter 2021) | The Friday Five We’re kicking off the first Friday Five episode of 2021 with podcast recommendations! Here are five podcasts that our host, Sarah is currently listening to.

On the first trading day of 2021, Jim Cramer and David Faber discussed what to expect from the markets after 2020’s stock rally – plus the role COVID-19 vaccinations could play when it comes to stocks and the economic recovery. They reacted to Former FDA Commissioner Dr. Scott Gottlieb telling CNBC there’s no need to stockpile doses of vaccines. Tesla also in the spotlight: The stock hitting an all-time high on news of the company’s record deliveries in 2020. M&A a major focus, led by news of MGM Resorts’ $11 billion takeover offer for Ladbrokes owner Entain: What does it say about the sports gambling landscape? The CEO of health insurer Centene joined the program to discuss his company’s deal to acquire Magellan Health – and why he’s disappointed about how the COVID vaccine rollout is going.

In this episode of ScienceOfCX, I was sit down with Gordon Schleffer, VP of Customer Care at Magellan Health and chat about how healthcare is changing in 2020. We talk about everything from hiring, training, Work From Home, Employee Engagement and Experience to process, knowledge and technology. Listen in and join the conversation around healthcare's future.

September is Suicide Prevention Awareness Month and I want to be a part of debunking what are commonly believed myths concerning suicide. I also want to make sure you're safe. If you become triggered, here's the link to all the suicide services that are known in every country that provides them. It helps to reach out – that’s been proven over and over… so please if you need to talk or text someone, click that link. I've chosen twelve myths that are common to hear and then give the facts. Sometime the experts disagree or issues are more complex, but it's so important to stop saying that suicide is selfish or that only people with mental illness die by suicide. The listener email for today is from someone who couldn’t find grief on the feeling wheel that I discussed in the suck it up episode – which was really an episode on not sucking it up… She’s overwhelmed by grief and doesn’t know how to get through it… Important links: BetterHelp, the #1 online therapy provider, has a special offer for you now! Article about the pandemic’s effect on suicide worldwide Shahnaz study 2018 Dr. Kristin Fuller for The NAMI Blog An article to help you learn and understand the warnings signs Article on suicide by Magellan Health resource NPR article about What’s best with teens and kids 193 SelfWork: Conversation with John Moe (The Hilarious World of Depression) You can hear more about this and many other topics by listening to my podcast, SelfWork with Dr. Margaret Rutherford. Subscribe to my website and receive my weekly newsletter including a blog post and podcast! If you’d like to join my FaceBook closed group, then click here and answer the membership questions! Welcome! My new book entitled Perfectly Hidden Depression has been published and you can order here! Its message is specifically for those with a struggle with strong perfectionism which acts to mask underlying emotional pain. But the many self-help techniques described can be used by everyone who chooses to begin to address emotions long hidden away that are clouding and sabotaging your current life. And it's available in paperback, eBook or as an audiobook! Now there's another way to send me a message! You can record by clicking below and ask your question or make a comment. You’ll have 90 seconds to do so and that time goes quickly. By recording, you’re giving SelfWork (and me) permission to use your voice on the podcast. I’ll look forward to hearing from you!                        

September 15, 2020: Welcome to News Day. We explore digital transformation, Wexner’s partnership with One Medical, Magellan Health’s strategic relationship with Lovango, GoodRx files going public and CMS approving the first reimbursement for AI augmented medical care. Also how do you get consumers hooked into your service experience? You need to be thinking mobile applications, agility, cloud, customer system of engagement, convenience and ease. Empower the people not empower the system, right? We also tackle the challenge of a security budget and why partnerships are the best choice if you want to move fast.Key Points:How do you get consumers hooked into your service experience? [00:04:52]The IPR IPO market in healthcare is pretty hot right now [00:18:02] A security budget is challenging [00:15:52]The importance of a behavioral health partner [00:19:24]Partnerships are the best way to move quickly [00:12:59]Primary care physicians affiliated with vertically integrated health systems increased from 38% to 49% from 2016 to 2018 [00:15:00]Multiple workers fired after George Floyd's medical records were improperly accessed [00:29:26]Stories:Digital Transformation: Behind the ScenesOhio State Wexner Medical Center, One Medical Announce Partnership | Ohio State Medical CenterConsolidation of Both MDs and Hospitals Into Integrated Systems Is Accelerating: Study | Healthcare InnovationGoodRx files to go public, boasting track record of profitability | FierceHealthcareMagellan Health and Livongo to Co-create a New Digital and Clinical Care Experience across the Behavioral Health Continuum | Magellan Health, Inc.The medical AI floodgates open, at a cost of $1000 per patient. – Luke Oakden-RaynerHow to Ensure Your AI Doesn’t DiscriminateMultiple workers fired after George Floyd's medical records 'improperly accessed'

After 20 years serving as a Fortune 500 executive in various public companies, Joe Burton founded Whil, the leading enterprise digital solution for training mindfulness, stress resilience, well being, sleep and performance. "I didn't build this company to flip it, I built it to help people . . . What if someone found out I was meditating? That wouldn't go down well with a Board back then!" he states. "Fast forward 10 years . . . mindfulness is now in the conversation." Whil has deals with CVS, Magellan Health, SABA, Cornerstone On Demand, Virgin Pulse, and many others. The importance of employee's physical and mental health is something all employers know is important, but many take far too long to do anything about. Listen now to learn more. 

This episode features Caroline Carney, Chief Medical Officer at Magellan Health and Magellan RX Management. Here, she discusses the new attention being paid to behavioral healthcare during the COVID-19 pandemic, her best advice for rising professionals, and more.

Good Morning and Welcome to the ProactiveIT Cyber Security Daily number 159.  It is Thursday July 2nd 2020. I am your host Scott Gombar and Extent of Magellan Health Ransomware Becomes Clearer, and It’s Not Pretty This podcast is brought to you by Nwaj Tech, a Client Focused and Security Minded IT Consultant based in Central Connecticut.  You can visit us at nwajtech.com  Mozilla rolls out emergency Firefox update to fix search issues New Android Spyware Tools Emerge in Widespread Surveillance Campaign Verizon Media, PayPal, Twitter Top Bug-Bounty Rankings Federal Reserve shares tips on mitigating synthetic identity fraud Windows POS malware uses DNS to smuggle stolen credit cards Dozens of US news sites hacked in WastedLocker ransomware attacks Extent of Magellan Health Ransomware Becomes Clear: More Than 364,000 Individuals Affected American Medical Tech Reports 2019 Email Hack Impacting 47K Patients

When someone is researching an organization to decide if they are going to consider a job opportunity there, they want to know the truth about the culture and opportunities for growth. So often the only thing that a company’s career page shows are the shiny happy stories of how great it is to work there. But is that the reality? To talk about the importance of how an organization tells its story, Angee speaks to Bryan Adams, the CEO of Ph.Creative, one of the leading employer brand agencies in the world having worked with brands including Apple, Magellan Health and Blizzard Entertainment, to name a few. He is known for his creative, unconventional and even controversial approach to how people think about employer branding, talent engagement strategy and employer value proposition. Comment on this podcast using both #GiveandGet and #DaretobeDeliberate and you will be entered for a drawing to win a copy of both Angee's and Bryan's books. Visit: LinseyCareers.com for show notes and available downloads. https://linseycareers.com/podcast/ © 2020 Angee Linsey

Sean Horn is on the Cville Kiwanis Club to tell us how they are handling their annual Independence Day 5k during the COVID 19 restrictions.

Good Morning and Welcome to the ProactiveIT Cyber Security Daily number 124.  It is Wednesday May 13th 2020. I am your host Scott Gombar and It’s the Post Patch Tuesday Episode. This podcast is brought to you by Nwaj Tech, a Client Focused and Security Minded IT Consultant based in Central Connecticut.  You can visit us at nwajtech.com  Adobe Releases Security Updates May 2020 Patch Tuesday: Microsoft fixes 111 vulnerabilities, 13 Critical North Korean Malicious Cyber Activity Ransomware Hit ATM Giant Diebold Nixdorf US govt shares list of most exploited vulnerabilities since 2016 Healthcare giant Magellan Health hit by ransomware attack

Customer experience transformation expert and Director of Experience Analytics at Magellan Health, Jennifer Wright, shares insights on CX in the age of Covid 19 and beyond. Jennifer leverages her knowledge of consumer behavior and experience as a CX leader across multiple sectors to provide insights about how customer experience is changing in response to the current global health pandemic. Jennifer and show host, Julia, discuss what “good” customer experience looks like these days, some examples of organizations that have been able to quickly pivot, and how the pandemic may change the way organizations measure and manage CX. If you’re looking for insight about Covid 19 and customer experience, and what you can do to help your organization prepare for CX management in the “new normal”, then this episode is for you. Expert insights Jennifer Wright is a customer experience transformation expert who designs and grows CX capabilities that generate actionable insights for business leaders. Through her experience building multiple CX capabilities across both the public and private sectors, she has developed a deep understanding of the common challenges faced when creating a superior customer experience. Jennifer delivers innovative solutions to these challenges by leveraging cross-industry knowledge and service design methods. Jennifer is a Certified Customer Experience Professional and holds a doctorate in industrial-organizational psychology from the University of Oklahoma. Her work in the field of customer experience spans multiple industries. Jennifer has worked in the financial services sector, helping writers, data scientists and psychologists to leverage behavioral economics or 'nudge' techniques to help homeowners through the post-mortgage crisis period in keeping their homes. She served as the Branch chief of business analytics at the National Geospatial-Intelligence Agency, building and leading the Voice of the Customer (VoC) team within this US Federal government agency. And most recently she’s worked at Magellan Health where she’s led the customer analytics function for this managed healthcare company. Jennifer Wright, Phd, CCXP If you'd like to learn more about Jennifer's work, be sure to follow her on LinkedIn, where she often shares insights about customer experience and more. Covid 19 and customer experience Covid-19 has changed everything. In a mater of a few short weeks, this health pandemic has brought entire sectors of the economy to a standstill, closed schools, forced a good chunk of the world’s population into some form of lockdown, and brought the term “social distancing” to the forefront of everyone’s mind. It has left a lot of CX professionals wondering what's next. Jennifer anticipates that the next 1-2 years will be very fluid. We've seen a dramatic swing to remote and digital experiences, but the impact will be different for various industries. Within healthcare, the overnight transition to telehealth has been one of the biggest changes, but it's just one of many experiences that has moved from the in-person to the digital realm. Jennifer points out that once people get used to the convenience and safety factor, these changes may remain permanent. Experiences that can't be completely moved to the virtual space, such as dining out or going to the grocery store, have been significantly impacted, and Jennifer suspects there will be some lingering changes in consumer preferences, even after the Plexiglas barriers are removed. She anticipates that consumers will be hesitant about things like touching surfaces for some time. This will fundamentally alter the sensory aspect of physical customer experiences and attitudes towards these interactions. Time will tell if these attitudes and preferences become permanent. Honestly, it's going to be a tough call for probably the next year to two years. We're going to see a lot of different impacts and probably differences by sectors. ...

Every business has been affected in some way over the last two months, but none more so than Healthcare. Not only from the perspective of the phenomenal workers administering care, but from the leaders having to make decisions on how to run the business to best serve patients and workers. Decisions which aren't easy, but can be made more effectively when have an idea of those patients and workers' feelings and immediate needs. We continue our series on leadership during uncertainty as Jennifer Wright provides great insight on the impact of customer experience in healthcare, and how she's adjusting her strategies to be as effective as possible for customers and the business. Jennifer is the Director of Experience Analytics at Magellan Health, which is known for it's expertise in complex healthcare challenges, where she's leading a massive transformation of the CX program, overhauling the approach to customer analytics and setting new corporate standards and governance. Presented by The Future of Customer Engagement and Experience (www.the-future-of-commerce.com), where you can find our section of information dedicated to leadership, data, and current news around COVID-19.

In this interview, Metis Strategy Central Region Office Head Mike Bertha interviews Art Hu, Atticus Tysen, and Srini Koushik, the CIOs of Lenovo, Intuit, and Magellan Health respectively who have pioneered the shift from a project orientation to product orientation. These CIOs share the challenges they have encountered during their transitions, such as finding product managers with the necessary skills and how to manage traditional perceptions of IT through culture changes. They also discuss the limits of product-based IT in specific situations where there are static goals, among other topics.

In this interview, Metis Strategy Central Region Office Head Mike Bertha interviews Art Hu, Atticus Tysen, and Srini Koushik, the CIOs of Lenovo, Intuit, and Magellan Health respectively who have pioneered the shift from a project orientation to product orientation. These CIOs share the challenges they have encountered during their transitions, such as finding product managers with the necessary skills and how to manage traditional perceptions of IT through culture changes. They also discuss the limits of product-based IT in specific situations where there are static goals, among other topics.

In this episode we have a chat with Charlotte Marshall, VP of Digital/Social Media & Employer Brand at Magellan Health and two-time #TBSummit Facilitator. We'll talk about her journey to employer branding, experience at the last #TBSummit, and her upcoming session at this year's Talent Brand Summit.

Caskie Lewis-Clapper is the Chief Human Resources Officer at Magellan Health, Inc., (“Magellan “). Prior to joining Magellan, she served as senior Director for Human Resources Operations for Helix Health, a Baltimore, Maryland-based health care system. At Helix, she held a variety of senior leadership positions, including Sr. Director of Human Resource Operations and Director of Training and Organizational Development. Prior to joining Helix, she was a consultant with General Physics Corporation, providing training and performance improvement consulting services, and conducting human performance improvement research. She is a published author of articles on team building and human performance improvement. She received her Bachelor of Science degree from the University of Maine and her Master of Science degree from Johns Hopkins University. Magellan Health is care management for the fastest growing and most complex areas of healthcare, including special populations, complete pharmacy benefits and other specialty carve-outs. It is “the right care at the right time in the least invasive way”.  With 10,000 employees, they work relentlessly to provide the best care. Workplace flexibility is something that has been discussed and worked on over the years. Magellan was on the cutting edge of this issue as they were finding ways to allow employees to work off site since the early 90s. And they continue to make flexibility a priority for their employees. Currently 40% of their staff works from home. A lot of organizations question flexibility because they feel that the best collaboration and innovation happens when employees are in the same location and able to talk face to face daily. But Caskie believes that Magellan is able to make it work because they focus on having purposeful, meaningful in person meetings from time to time that allow everyone to stay on the same page. But they a majority of the time they are able to collaborate and innovate through phone calls, Zoom, and online resources. A lot of times when teams are in the same location, they tend to waste time in pointless meetings just to say they met. The important factor, whether your team is onsite or not, is that during meetings the leader is clear about what they are there to do.  Caskie says, “Let the work drive when you need to be in a room together.” And then when you go your separate ways everyone knows what they are aiming towards and what needs to get done. Another topic of debate these days is around who is responsible for the development, advancement, learning, and success of employees. Is it up to the organization? Is it up to the employee? According to Caskie, Magellan places the main responsibility with the individual employee. Caskie says, “You're the driver of your work. You're the driver of your development, you're the driver of your successes, you're the driver of your learnings. And that means that as a team member at Magellan, and I'm going to use a word that's a really overused, but you're empowered to, you have the power to make things happen for yourself and for our company.” They feel that it is important for employees to have goals, to be proactive in advancing their careers, and to find ways to keep learning. What you will learn in this episode: How employees at Magellan collaborate while working in different locations What mindsets/skills/traits they look for in potential employees How to help people navigate change How to be a digital citizen and a perpetual learner How Magellan is giving employees ownership over their learnings, development and success Interesting programs inside of Magellan--Vern and Rita What it’s like to work at Magellan Changes Caskie has seen at Magellan over the past 20 years Contact: Caskie Lewis On LinkedIn   This episode of The Future of Work Podcast was made possible by our friends at ServiceNow. Please show your support by checking out the great work they are doing! Give employees the service experience they deserve because everyone deserves great experiences at work. Eliminate frustration and improve employee satisfaction with a single access point for efficient, personalized HR services. ServiceNow helps you put service at the heart of your business. Start today.

In this episode, John Marchica speaks with Mr. Ramon Soto, Northwell Health’s Chief Marketing and Communications Officer. Mr. Soto came to what was formerly known as the North Shore-Long Island Jewish Health System after several years of unsuccessful deliberations on how to rebrand the system. In the interview, he touches upon how marketing is much more than “what looks good” and how to use market analytics as a driver to a more consumer-centric health system. Here are some of the interview highlights: The thought behind Northwell Health’s recent rebranding strategy How Northwell Health uses marketing analytics to understand customer needs Using storytelling to stand out in the highly competitive market of New York Speaker Bios Ramon Soto is a skilled marketing executive with deep healthcare and financial services experience. Ramon is the senior vice president, chief marketing and communications officer for Northwell Health. He is responsible for the development and execution of Northwell’s brand strategy, as well as for all aspects of marketing and communications including public relations, digital engagement, strategic marketing, clinical marketing and customer acquisition. Ramon was formerly the chief marketing officer for Magellan Health, a healthcare services company focused on the unmet needs of individuals in the fast growing, highly complex and high cost areas of healthcare. Prior to Magellan, Ramon was a senior vice president with Aetna, managing the commercial marketing function for the Aetna enterprise. In 2006, Ramon was admitted into Yale School of Management’s MBA program for executives. Ramon is also a graduate of GE Capital’s Leadership Interchange, a high potential manager training program. He is Six Sigma certified, was awarded a U.S. government patent for co-development of GE Capital’s product development process and was an instructor at GE’s Small Business College. Ramon received his B.A. from the State University of New York at Binghamton in 1988. John Marchica is a veteran health care strategist and CEO of Darwin Research Group. He was the founder and CEO of FaxWatch, a leading business intelligence and medical education company and two-time member of the Inc. 500 list of America's fastest growing companies. John is the author of The Accountable Organization and has advised senior management on strategy and organizational change for more than a decade. John earned his B.A. in economics from Knox College, an MBA and M.A. in public policy from The University of Chicago, and completed his Ph.D. coursework and doctoral exams in clinical epidemiology and health economics at The Dartmouth Institute for Health Policy and Clinical Practice. He is a faculty associate in the W.P. Carey School of Business and the College of Health Solutions at Arizona State University. About Darwin Research Group Darwin Research Group Inc. provides advanced market intelligence and in-depth customer insights to health care executives, with a strategic focus on health care delivery systems and the global shift toward value-based care. Darwin’s client list includes forward-thinking biopharmaceutical and medical device companies, as well as health care providers, private equity, and venture capital firms. The company was founded in 2010 as Darwin Advisory Partners, LLC and is headquartered in Scottsdale, Ariz. with a satellite office in Princeton, N.J.

Running time 41.55 At the 2018 National Suicide Prevention Conference held in Adelaide SA we were delighted to welcome David Covington as one of our international speakers. David kindly talked with us following his Plenary Presentations and Workshops at the conference so that those of you who couldn't be there in person could hear some of his key points and learnings. More on Mr Covington below. David Covington, LPC, MBA serves as CEO and President of RI International, is a partner in Behavioral Health Link, co-founder of CrisisTech 360 and leads the international initiatives “Crisis Now,” “Zero Suicide” and “Peer 2.0.” He is a two-time national winner of the Council of State Governments Innovations Award, in 2008 with the Georgia Crisis & Access Line and again in 2012 with Magellan Health. For five consecutive years, he competed as a national finalist in innovations competitions, including Harvard’s Innovations in American Government in 2009, and was featured in Business Week magazine (Innovate Timeline). He is an acclaimed global speaker and blogger having visited 35 countries (Where in the World Is?), with top-ranked TED-style Talks and conference keynotes. Previously he served as Vice-President at Magellan Health responsible for the executive and clinical operations of the $750 million per year contract with Arizona Medicaid. Mr. Covington is a member of the Department of Health and Human Services (HHS) Interdepartmental Serious Mental Illness Coordinating Committee (ISMICC) established in 2017 in accordance with the 21st Century Cures Act to report to Congress on advances in behavioural health. Mr. Covington is the President-Elect of the American Association of Suicidology and has served on its Board of Directors since 2014. He has served on the National Action Alliance for Suicide Prevention Executive Committee since it was created in 2010, co-chairing task forces on clinical care and crisis services (Research Publications). In 2016, he became the Chair of the National Suicide Prevention Lifeline SAMHSA Steering Committee after serving as Vice-Chair from its creation in 2005. He also served on the National Council for Behavioral Health Board of Directors from 2011 to 2014. Mr. Covington’s management history also includes CEO of Behavioral Health Link and Director of Public Sector Quality Management at APS Healthcare. He is a licensed professional counsellor and has an MBA from Kennesaw State and a Master’s of Science from the University of Memphis. His personal achievements include the 2008 Boston marathon and 2013 Fear Factor. #NSPC18 It is so important to talk openly and safely about suicide but, if listening to this triggers difficult emotions in you, please talk about how you’re feeling with a trusted family member, friend or people at one of our partner organisations. Call Lifeline on 131114, MensLine 1300 78 99 78, Suicide Call Back Service 1300 659 467 or Kids Helpline 1800 551800 FREE. [Click here for a comprehensive list of these and other support services](https://communitiesmatter.suicidepreventionaust.org/content/useful-contacts).

Global experts discuss how to ace an interview, landing your next big promotion and the skills that set top-performing project professionals apart. In this episode, you'll hear from career experts ...    Manuel Salero Coca, managing director for PIN Technologies in Mexico City, about what it takes to become a project leader in a global company—and even start your own business.   Lindsay Scott, director of program and project management recruitment for Arras People in London, shares some of the hiring trends she’s seen taking shape in the U.K.   Deepa Kalangi, senior project manager at Magellan Health in Portland, Oregon, USA, offers tips to help job seekers answer the toughest project management interview questions.   We hope you’ve enjoyed our podcast series, ProjectifiedTM with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of ProjectifiedTM with PMI.   For an easy way to stay up-to-date on Projectified with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast.   Key Themes: [1:15] In-demand project management skills [4:53] How to impress a hiring manager [6:59] Answering impossible interview questions [9:47] The project management talent gap [13:48] Becoming your own boss [17:48] What sets top performers apart [19:30] Building trust with your team

340: In this interview, Peter High and Srini Koushik discuss World Class IT Principle One, People, Principle Two, Infrastructure, and Principle Four, IT and Business Partnership. Among the other topics they discuss include: An overview of Magellan’s business, including its two primary growth platforms: healthcare and pharmacy benefits management Magellan’s Massive Transformative Purpose of "Leading humanity to healthy, vibrant lives," and how that leads them to unconventional but extremely impactful offerings such as Magellan Complete Care, a first-of-its-kind benefits plan aimed at the seriously mentally ill in Florida, or managing specialty care How Srini leverages innovative organizational techniques and emerging technologies to compete with larger healthcare companies, a concept he calls Exponential IT. Some examples of this include leveraging cloud services instead of building solutions in-house, adopting platforms its employees were already familiar with such as Workplace by Facebook to reduce training needs and facilitate adoption, and building solutions for tomorrow’s technology like 5G, instead of yesterday’s technology How operating in a high-touch industry that requires the company to be empathetic and sensitive to the needs of its customers has shaped its approach to digital The unique perspective on technology that Srini has developed over his career, which includes both time at large companies like IBM, Hewlett Packard, Nationwide, as well as entrepreneurial experience as CEO of a startup

110717 Talbot-Hubbard

Show description/summary:1) Intake of dairy foods and risk of Parkinson disease 2) Topic of the Month: Immunotherapies in neurology This podcast begins and closes with Dr. Robert Gross, Editor-in-Chief, briefly discussing highlighted articles from the July 4, 2017 issue of Neurology. In the first segment, Dr. Michelle Fullard talks with Dr. Katherine C. Hughes about her paper on intake of dairy foods and risk of Parkinson disease. In the second part of the podcast, Dr. Stacey Clardy focuses her interview with Dr. Dennis Bourdette on new immunotherapies in neurology. Disclosures can be found at Neurology.org.DISCLOSURES: Dr. Fullard has received training support from NIH. Dr. Hughes received research support from the U.S. Department of Defense. Dr. Clardy received research support from Western Institute for Biomedical Research (WIBR). Dr. Bourdette serves as an editorial board member on Neurology®, receives funding for travel from the National Multiple Sclerosis Society, the Consortium of MS Centers, and the Paralyzed Veterans of America; consults with Magellan Health and is a patient consultant for Best Doctors, Inc.; has a patent and a second patent pending for drug treatments of multiple sclerosis; and serves as a PI for the National MS Society.

Join Dave, The Caregiver's Caregiver Radio Program, as he interviews former caregiver Janice Lynch Schuster, an essayist, poet, and--lately--an illustrator. Her writing often appears in The Washington Post, in the Health section and in Local Opinions. She is a contributor to The Shriver Report and Maria Shriver's Architects of Change. For many years, she focused on writing about end-of-life care, aging, and family caregiving, and has been an advocate for improving systems and policies around each issue. More recently, a chronic pain condition has led her to advocate for better pain management and policies. She is a coauthor of several books, including Handbook for Mortals: Guidance for People Facing the End of Life, from Oxford University Press. She now works as a writer for Magellan Health.  

Option Block 411: Futures Traders vs. Stock Traders   Trading Block: Earnings today include: (Before the Bell) Kohl's, 3d Systems Corp, SeaWorld Entertainment, LifeTime Fitness, Marriott Vacations Worldwide, Magellan Health, Anheuser-Busch InBev, Sears, Avago Technologies. After the bell:  Gap, JC Penney, Weight Watchers, Crocs, Herbalife. Oil edges higher towards $62, ample supplies still weigh. Apple rains on stock market parade.   Odd Block: Puts trade in Exelixis, Inc (EXEL), puts trade in SPDR S&P Metals and Mining ETF (XME), and all sellers in iShares MSCI Japan ETF (EWJ)   Xpress Block: The Schwab mobile app hits 1 million downloads. Also, its tax season!   Mail Block: Listener questions and comments Question from Brian Collamer - Hi Mark, back in October I sent this question and I see you ran with it in a couple of other shows: You mentioned that when selling options the fastest theta decay occurs in the 45-30 day range.  I thought that was only true for ATM options? Do OTM options decay the fastest at 60-70 days and then kind of flatten out? In each show you had asked where I had seen/heard this. LiveVol blog and forum. What do you think? Thanks for the great content! PS: Futures Roundtable needs to be twice a month IMHO. Question from Thomas: Is there an active spread market for options on crude futures? Also do you feel that futures traders make better options traders than stock traders?   Around the Block: More earnings: Friday, February 27:  Goodrich Petroleum, Isis Pharmaceuticals

Option Block 411: Futures Traders vs. Stock Traders Trading Block: Earnings today include: (Before the Bell) Kohl's, 3d Systems Corp, SeaWorld Entertainment, LifeTime Fitness, Marriott Vacations Worldwide, Magellan Health, Anheuser-Busch InBev, Sears, Avago Technologies. After the bell:  Gap, JC Penney, Weight Watchers, Crocs, Herbalife. Oil edges higher towards $62, ample supplies still weigh. Apple rains on stock market parade.     Odd Block: Puts trade in Exelixis, Inc (EXEL), puts trade in SPDR S&P Metals and Mining ETF (XME), and all sellers in iShares MSCI Japan ETF (EWJ)   Xpress Block: The Schwab mobile app hits 1 million downloads. Also, its tax season!   Mail Block: Listener questions and comments Question from Brian Collamer - Hi Mark, back in October I sent this question and I see you ran with it in a couple of other shows: You mentioned that when selling options the fastest theta decay occurs in the 45-30 day range.  I thought that was only true for ATM options? Do OTM options decay the fastest at 60-70 days and then kind of flatten out? In each show you had asked where I had seen/heard this. LiveVol blog and forum. What do you think? Thanks for the great content! PS: Futures Roundtable needs to be twice a month IMHO. Question from Thomas: Is there an active spread market for options on crude futures? Also do you feel that futures traders make better options traders than stock traders?   Around the Block: More earnings: Friday, February 27:  Goodrich Petroleum, Isis Pharmaceuticals