Podcasts about amazon pantry

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Best podcasts about amazon pantry

Latest podcast episodes about amazon pantry

Balanced FI Podcast
34. Amazon Hacks for Making the Most of Your Account

Balanced FI Podcast

Play Episode Listen Later Feb 8, 2022 20:12


Welcome to the Balanced FI Podcast, episode 34 - Amazon Hacks for Making the Most of Your Account - even if you're not a Prime member. Amazon has taken over so many areas of life, but some of those features are super helpful. Although some of the things we discuss require a Prime membership, some are still available to non-members. Taking advantage of all the features of your Amazon account just makes good sense.  FIND US:Balancedfi.com -- Podcast -- Facebook -- Instagram -- Pinterest -- Hello@balancedfi.com RESOURCES:Read: Amazon Hacks for Making the Most of Your AccountResource: CamelCamelCamelRead: 5 Tips for a Frugal ChristmasRead: 4 Unexpected Ways to Save Money SOURCES:Source: AmazonSource: ‘I'm not a robot': Amazon workers condemn unsafe, grueling conditions at warehouse

Diventerò milionario - on the road
167 - Norme sociali, di mercato e Amazon Pantry

Diventerò milionario - on the road

Play Episode Listen Later Feb 4, 2022 15:55


Parliamo di norme di mercato e norme sociali in riferimento al prezzo di determinate merci e servizi. A seguito della spesa al supermercato, inoltre, ipotizzo l'utilizzo di Amazon Pantry. Link a Predictably Irrational https://amzn.to/3J4oa6k Vai ad Amazon Pantry https://diventeromilionario.it/pantry – Link al mio libro "Da dipendente a imprenditore" https://diventeromilionario.it/imprenditore Supporta il progetto https://diventeromilionario.it/dona Come votare il podcast https://diventeromilionario.it/votailpodcast Tutto il materiale consigliato https://diventeromilionario.it/tutti-i-consigli Contribuisci Senza Spendere https://diventeromilionario.it/contribuisci Guida ad Amazon Music https://diventeromilionario.it/amazonmusic Vai su Amazon https://diventeromilionario.it/amazon -- Canale Telegram Di Diventerò Milionario https://diventeromilionario.it/telegram Canale Telegram Del Timido https://diventeromilionario.it/timido Iscriviti a BlockFi https://diventeromilionario.it/blockfi Iscriviti a Binance https://diventeromilionario.it/binance Iscriviti a Prime Video https://diventeromilionario.it/primevideo Iscriviti ad Audible https://diventeromilionario.it/audible https://diventeromilionario.it/amazonbusiness https://diventeromilionario.it/negozio Dona Criptomonete https://diventeromilionario.it/donacriptomonete Materiale consigliato https://diventeromilionario.it/consigli -- Sono Giacomo e diventerò milionario in 6 anni! https://diventeromilionario.it/ Tags: Cashflow, Indipendenza Finanziaria, Bitcoin, BlockChain, Libertà Finanziaria, Cashflow italiano, rendita passiva, rendite passive, passive income, 100.000€, guadagna, come guadagnare 50€ al giorno #diventeromilionario #m10a #milionarioin10anni #business #pagamento #progetto #libro #prevenzione #bitcoin #criptomonete #ethereum #cashflow #cashflowitaliano #libertafinanziaria #passiveincome #indipendenzafinanziaria

Le café de l'e-commerce
067 - Nouvelles règles TVA avec Johann Antoine de chez Glopal, ecommerce en Chine, levées de fonds 2020 en France, ...

Le café de l'e-commerce

Play Episode Listen Later Jan 15, 2021 53:51


☕ Episode #067 du #podcast 100% news #ecommerce, #digital et #socialmedia ! 

Loop Matinal
Segunda-feira, 11/1/2021

Loop Matinal

Play Episode Listen Later Jan 11, 2021 9:45


Amazon desiste do Amazon Pantry, Realme lança aparelhos no Brasil, Xiaomi anuncia o Redmi 9T e Note 9T, Motorola anuncia o Moto G Stylus, Power e Play 2021, Samsung lança Chromebook com QLED, Loop Infinito na CES: novas TVs da Samsung, LG anuncia o webOS 6.0, YouTube desativará temporariamente canais mentirosos, Twitch desabilita a conta do Trump, Redit bane subreddit do Trump, Donald Trump é banido do Twitter, WhatsApp não obrigará repasse dados para o Facebook na Europa, Signal tem boom de downloads, Roku compra conteúdos da Quibi, Intel lança o RealSense ID, TSMC apresenta resultados positivos, App Store faturou 64 bilhões em 2020, Hyundai confirma e depois desconversa sobre parceria com a Apple, Spotify testa update no CarPlay, Apple para de validar downgrade do iOS, Surge rumor sobre novo iPad Pro. Sobre o Podcast O Loop Matinal é um podcast do Loop Infinito que traz as notícias mais importantes do mundo da tecnologia para quem não tem tempo de ler sites e blogs de tecnologia. Marcus Mendes apresenta um resumo rápido e conciso das notícias mais importantes, sempre com bom-humor e um toque de acidez. Confira as notícias das últimas 24h, e até amanhã! -------------------------------- Apoie o Loop Matinal! O Loop Matinal está no apoia.se/loopmatinal e no picpay.me/loopmatinal! Se você quiser ajudar a manter o podcast no ar, é só escolher a categoria que você preferir e definir seu apoio mensal. Obrigado em especial aos ouvintes Advogado Junio Araujo, Alexsandra Romio, Aline Azevedo, Alisson Rocha, Anderson Barbosa, Anderson Cazarotti, Angelo Almiento, Arthur Givigir, Breno Farber, Bruna Almeida, Caio Santos, Carolina Vieira, Christiano Malgueiro, Christophe Trevisani, Claudio Souza, Dan Fujita, Daniel Ivasse, Daniel Cardoso, Diogo Silva, Edgard Contente, Edilson Junior, Edson Pieczarka Jr, Eduardo Quagliato, Evandro  Faria, Fabian Umpierre, Fabio Brasileiro, Felipe, Francisco Neto, Frederico Souza, Glades Guedes, Guilherme Rocha, Guilherme Santos, Henrique Orçati, Horacio Monteiro, Igor Antonio, Igor Silva, Jeadilson Bezerra, Jorge Fleming, Jose Junior, Jose Vandenildo, Juliana Majikina, Juliano Cezar, Leandro Bodo, Leonardo Casati, Louise Potrich, Luiz Mota, Luiz Mokwa, Marcelo Santos, Marcus Coufal, Mario Junior, Mauricio Junior, Nilton Vivacqua, Otavio Tognolo, Paulo Sousa, Renato Bartolamei, Ricardo Mello, Ricardo Berjeaut, Ricardo Soares, Rickybell, Roberto Chiaratti, Rodrigo Rosa, Rodrigo Rezende, Rodrigo Oliveira, Rubens Gianfaldoni, Teresa Borges, Tiago Soares, Victor Souza, Vinícius Ghise e Wilson Pimentel pelo apoio! -------------------------------- Amazon desiste do Amazon Pantry: https://www.bnnbloomberg.ca/amazon-shutters-prime-pantry-an-early-online-grocery-initiative-1.1545336 Realme lança aparelhos no Brasil: https://tecnoblog.net/399855/realme-7-pro-watch-s-buds-q-lancados-no-brasil/ Xiaomi anuncia o Redmi 9T e Note 9T: https://blog.mi.com/en/2021/01/08/xiaomi-introduces-latest-mid-range-and-entry-level-kings-redmi-note-9t-and-redmi-9t/ Motorola anuncia o Moto G Stylus, Power e Play 2021: https://www.androidpolice.com/2021/01/08/motorola-refreshes-moto-g-line-introduces-new-budget-phones-priced-as-low-as-170/ Samsung lança Chromebook com QLED: https://news.samsung.com/global/premium-comes-standard-with-galaxy-chromebook-2-worlds-first-qled-chromebook Loop Infinito na CES: novas TVs da Samsung: https://www.youtube.com/watch?v=9RHO90EaVO8 LG anuncia o webOS 6.0: http://lgnewsroom.com/2021/01/lgs-webos-6-0-smart-tv-platform-designed-for-how-viewers-consume-content-today/ YouTube desativará temporariamente canais mentirosos: https://www.theverge.com/2021/1/7/22218876/youtube-trump-videos-election-results-misinformation-strike-removed Twitch desabilita a conta do Trump: https://www.theverge.com/2021/1/7/22219144/twitch-trump-ban-indefinitely-capitol-attack Redit bane subreddit do Trump: https://www.axios.com/reddit-bans-rdonaldtrump-subreddit-ff1da2de-37ab-49cf-afbd-2012f806959e.html Donald Trump é banido do Twitter: 
https://blog.twitter.com/en_us/topics/company/2020/suspension.html WhatsApp não obrigará repasse dados para o Facebook na Europa: https://www.irishtimes.com/business/technology/whatsapp-says-no-plan-to-force-european-users-to-share-data-with-facebook-1.4452435 Signal tem boom de downloads: https://www.theverge.com/2021/1/7/22218989/signal-new-signups-whatsapp-facebook-privacy-controversy-elon-musk Roku compra conteúdos da Quibi: https://www.wsj.com/articles/roku-acquires-rights-to-quibi-s-content-11610116056?mod=djemalertNEWS Intel lança o RealSense ID: https://www.theverge.com/2021/1/7/22217480/intel-realsense-id-facial-recognition-encrypted-camera-depth-sensing TSMC apresenta resultados positivos: https://9to5mac.com/2021/01/08/strong-iphone-12-demand-tsmc/ App Store faturou 64 bilhões em 2020: https://9to5mac.com/2021/01/08/app-store-revenue-in-2020-report/ Hyundai confirma e depois desconversa sobre parceria com a Apple: https://www.bloomberg.com/news/articles/2021-01-08/hyundai-shares-jump-most-since-1988-after-report-on-apple-tie-up Spotify testa update no CarPlay: https://9to5mac.com/2021/01/07/spotify-carplay-queue-features/ Apple para de validar downgrade do iOS: https://9to5mac.com/2021/01/07/apple-stops-signing-ios-14-2-and-ios-14-2-1-blocking-downgrades-from-ios-14-3/ Surge rumor sobre novo iPad Pro: https://tecnoblog.net/400100/ipad-pro-com-tela-mini-led-de-129-deve-chegar-em-marco/ -------------------------------- Site do Loop Matinal: http://www.loopmatinal.com Anuncie no Loop Matinal: comercial@loopinfinito.net Marcus Mendes: https://www.twitter.com/mvcmendes Loop Infinito: https://www.youtube.com/oloopinfinito

My Amazon Guy
Amazon is JUST BEGINNING: Chris Fryburger nReach #143

My Amazon Guy

Play Episode Listen Later Jan 11, 2021 37:27


"If you're selling something, you can follow Jeff Bezos around the globe." Can't hire for the Amazon skillset right now. What is the magntidue of the boom that is going on?"With over 20 years of experience working with ad agencies, Chris has worked across most industries and brand categories. As founder of nReach.com, Chris matches Amazon sellers with trusted resources. nReach has vetted agencies, firms, consultants, trainers and recruiters - from advertising to accounting, logistics to legal issues, hiring and training employees and more. We are the experts on Amazon expertise." - Chris Fryburger https://nreach.com/ PBS Documentary on Amazon Empire: https://www.pbs.org/wgbh/frontline/film/amazon-empire/Lack proper support for sellers, development of software. "In a way Amazon doesn't care, they are busy consuming the earth. They want to build an empire to get humanity off the rock."For a seller, what does the Amazon Marketplace landscape look like today?Amazon Pantry got cancelled.- how to choose an Amazon agency - considerations etc- what does nReach do?Ask me 3 questions you would ask an agency when you consider whether you want to advocate for them as a matchmaker. Lanscape changesWhat are things brands need to look for today?How to go from 30 person agency to 10,000 person agency?Book of hours. When you book business of 100-million dollars. That's when you are a large agency will come and acquire you.Dot com boom took 10 years to get going. Don't sell right now. Pattern is going to have 1-billion in revenue before anyone else.Embrace Amazon, do more Amazon.Support the show (https://www.paypal.com/paypalme/myamazonguy)

Our Way
#ItsForTheKids Holiday Fundraiser

Our Way

Play Episode Listen Later Dec 7, 2020 27:45


Our episode is a little different this week! We are so happy to announce the beginning of our #ItsForTheKids Holiday Fundraiser! Christmas is our favorite holiday and we wanted to do what we can this year to give back to our community. The Central Florida Children's Home is an organization that operates under its own Charter and Board of Directors and is solely supported by its donors and volunteers. They DO NOT receive any state or federal funding. We will be raising money from December 7th to the 21st and using the money raised to buy presents for the kids and things on their Amazon/Pantry needs wish list.  You can send your donation to us via Cash App $TheShoelaceEffect.  WE NEED YOUR HELP! We can't do this alone, every dollar counts! Please share with your friends, families, coworkers, neighbors, anyone who will listen!   "Our mission is to care for children whose parents either cannot or will not provide for them due to circumstances in the child's life, and/or difficulties in the parents' lives." 

Le café de l'e-commerce
043 - Avec Laurent Kretz, on parle Zalando, Amazon, et toute l'actu de la semaine; on reçoit aussi Emily Baranov, fondatrice de Dorlotine

Le café de l'e-commerce

Play Episode Listen Later Jun 4, 2020 59:42


Épisode 043 du podcast Le Café de l’E-commerce, le premier podcast francophone dédié au e-commerce ! Parce qu’on est tous un peu des bisounours et qu’on aime nos pairs, nous recevons notre ami Laurent Kretz du podcast Le Panier, le podcast  qui part à la rencontre des entrepreneur.e.s de l’e-commerce.  Laurent est donc notre co host et décrypte avec nous l’actu de la semaine.  On commence dans le vif du sujet avec les annonces malheureuses et successives des faillites de grandes enseignes du retail français : Alinéa, Naf Naf, Camaïeu, La Halle, André. C’est chaud, mais des repreneurs potentiels sont sur le coup.  Zalando annonce vouloir collaborer avec des marques 100% eco responsables : green buzz ou véritable valeur de la marketplace ?  Le shop in shop : vous connaissez ? C&A et Casino tentent l’expérience.  Amazoom bien chargé cette semaine : Amazon qui annonce recruter en CDI les intérimaires embauchés pendant le confinement aux US, Amazon qui abandonne son service Amazon Pantry en Europe, Amazon qui étend sa flotte aérienne et Amazon qui met un terme à son service d’assistant shopping virtuel.  News Simple et Funky : La Belle Vie, Spring et Happydemics lèvent des sous, les soldes d’été repoussés au 15 juillet, Shopinvest finalise enfin le rachat de Rue du Commerce et Alibaba qui s’implante en Gironde avec un immense centre de logistique.  On pass pass le mic à Emily, la fondatrice de Dorlotine, la box de maternité à la croissance exponentielle, sans aucune pub, mais avec une énorme communauté Instagram.  Et pour finir en beauté, Adrien affronte Laurent dans un bras de fer acharné avec un Question pour un champion sans foi ni loi, et un Kikadi qui sème le trouble ...  Pour contacter Laurent, foncez écouter son podcast le Panier - https://lepanier.io/ ou contactez-le sur https://www.linkedin.com/in/laurentkretz/  Pour contacter Emily, visitez son site https://www.dorlotine.com/ ou par email contact@dorlotine.com Très belle écoute ! Les sources de l'épisode: https://fr.fashionnetwork.com/news/premiumContent,1219268.html https://fr.fashionnetwork.com/news/Les-galeries-lafayette-haussmann-lancent-le-shopping-personnalise-a-distance,1219148.html https://www.voguebusiness.com/technology/gucci-live-personalised-video-shopping https://www.maddyness.com/2020/05/28/slow-fashion-polytesse-forlife-les-barres/ https://corporate.zalando.com/en/newsroom/news-stories/zalando-sustainable-apparel-coalition-and-higg-co-set-new-sustainability https://www.capital.fr/entreprises-marches/c-a-va-sinstaller-dans-les-hypermarches-geant-1371581  https://ecommerce-news.es/amazon-pantry-cierra-119050 https://techcrunch.com/2020/06/04/amazon-air-adds-12-new-aircraft-to-its-cargo-fleet-expands-its-ground-operations/ https://www.usine-digitale.fr/article/amazon-annonce-la-fin-de-sa-camera-connectee-dediee-au-shopping-echo-look.N970186 https://techcrunch.com/2020/05/28/amazon-says-it-will-offer-full-time-jobs-to-125000-temporary-workers/ https://www.maddyness.com/2020/05/28/labellevie-leve-11-6-millions-euros/ https://fr.fashionnetwork.com/news/Les-soldes-d-ete-sont-repousses-au-15-juillet,1220427.html https://www.frenchweb.fr/la-lessive-par-abonnement-spring-leve-21-millions-deuros-pour-developper-son-offre/401143 https://www.usine-digitale.fr/article/happydemics-leve-5-millions-d-euros-pour-accelerer-la-transformation-digitale-des-etudes-d-opinion.N971676 https://www.ecommercemag.fr/Thematique/retail-1220/Breves/ShopInvest-finalise-rachat-Rue-Commerce-349707.htm https://www.usine-digitale.fr/amp/article/alibaba-s-appreterait-a-implanter-un-centre-logistique-en-gironde.N970956 https://www.bfmtv.com/economie/deliveroo-devient-le-livreur-officiel-de-casino-franprix-monop-spar-1921920.html https://siecledigital.fr/2020/05/28/groupe-casino-deliveroo/ https://siecledigital.fr/2020/06/02/tiktok-des-offres-publicitaires-variees-pour-un-reseau-bien-monetise/  Pour nous contacter Rejoignez le groupe WhatsApp du podcast tout simplement avec ce lien  le site http://lecafedelecommerce.fr/  la newsletter https://mailchi.mp/01844e2a63fb/lecafedelecommerce  Instagram https://www.instagram.com/lecafe_de_lecommerce/  Pour vous abonner au podcast, c'est ici !

Il Tech delle cinque
27/05 - Bonus mobilità, chiusura Amazon Pantry e novità Xiaomi

Il Tech delle cinque

Play Episode Listen Later May 27, 2020 3:23


- Il bonus mobilità si potrà usare su Amazon: https://www.smartworld.it/amazon/bonus-mobilita-amazon-bici-monopattini.html - Amazon Pantry chiude: https://www.smartworld.it/internet/amazon-pantry-chiude.html - I nuovi prodotti Xiaomi per l'Italia: https://www.androidworld.it/2020/05/26/prezzi-italia-redmi-note-9-mi-10-lite-mi-note-10-lite-mi-tv-715833/

Black Girl Baker microcast
260. Amazon Pantry

Black Girl Baker microcast

Play Episode Listen Later May 16, 2020 1:24


260. Amazon PantryRelated links for 260. Amazon Pantry: Reply to this episode on ykyz: https://ykyz.com/p/c710fc89222875142e9d16b2a3ed43698001036f Black Girl Baker microcast: https://ykyz.com/c/microcast?&username=blackgirlbaker

amazon pantry
Everyone's A Critic
Ep 59: These Mountains Have Great Features

Everyone's A Critic

Play Episode Listen Later Sep 25, 2019 55:13


In today's episode, Jess takes us back to our most soul-draining segment, and I storm the Amazon Pantry with a really questionable agenda. Also, I make some fun Amy Klobuchar jokes in this one, and they are VERY fun, but now is maybe not the best time to be crackin' like any jokes about any dems? So like I get that, trust me, and I AM sorry... but she does also throw things at her staff, so...  If you're enjoying the show, please consider sharing it with your friends! If you have no friends, help us build our internet cred instead: Facebook Fan Page: https://www.facebook.com/Everyones-a-Critic-2327696304154655/ Twitter: @CriticEveryone foreveracritic@gmail.com Big shout-out to Kevan for the hilarious Pacific Ocean reviews? Been crackin' me up all morning.

Cash Chats
Deals of the week July 18th 2019

Cash Chats

Play Episode Listen Later Jul 18, 2019 17:16


This week's bonus episode of the latest deals and offers Andy has spotted this week includes: £18 Alton Towers tickets Free ice cream Amazon Pantry sale Free Beats headphones for students and teachers More over at https://becleverwithyourcash.com/

Everyone's A Critic
Ep 41: Grandma's Gravy Secrets

Everyone's A Critic

Play Episode Listen Later May 22, 2019 57:14


Did you know coffee gravy is a thing? Well, your southern Granny does. In today's episode, we expose all of Granny's gravy misdeeds to the world: Red-Eye Gravy and Chocolate Gravy. Also, we Raid the Amazon Pantry for popcorn toppings and find out how easy it is to turn a simple popcorn flavoring into a deadly aerosol.   If you like what you hear, then be sure to tell a friend! We plumb ran out of friends months ago.  Music used in this episode includes: 'Ad Break': Guillaume Tucker - Bebop Molecule http://freemusicarchive.org/music/Guillaume_Tucker/2015021275957958/BebopMolecule-GTucker-Verdigris Outro: Jahzzar - Green Lights http://freemusicarchive.org/music/Jahzzar/Tumbling_Dishes_Like_Old-Mans_Wishes/Green_Lights And our theme song: Steve Combs - Drag Chain http://freemusicarchive.org/music/Steve_Combs/Speaking_in_Spirals_1809/03_Drag_Chain

secrets raid granny gravy spirals amazon pantry guillaume tucker
Everyone's A Critic
Ep 32: Chef John's Weird Balls

Everyone's A Critic

Play Episode Listen Later Mar 20, 2019 51:08


More and more, with every episode we record, we find ourselves amazed by the treasures that lie inside AllRecipes helpful and completely functional website. And what greater treasure is there then the chickeny goodness of Not Chicken. In today's episode, Jess introduces her new, cage-free segment, Impostor Syndrome, where we dig deep into all the ways a simple vegetarian recipe can go horribly awry.   Meanwhile, I take us back to the Amazon Pantry to stock up on a few essentials: cheese dip, and super special tap water. Because we all drink water. We have to. Music used in this episode includes: 'Ad Break': Guillaume Tucker - Bebop Molecule http://freemusicarchive.org/music/Guillaume_Tucker/2015021275957958/BebopMolecule-GTucker-Verdigris Outro: Jahzzar - Green Lights http://freemusicarchive.org/music/Jahzzar/Tumbling_Dishes_Like_Old-Mans_Wishes/Green_Lights And our theme song: Steve Combs - Drag Chain http://freemusicarchive.org/music/Steve_Combs/Speaking_in_Spirals_1809/03_Drag_Chain  

Everyone's A Critic
Ep 15: Milkadamia R Us

Everyone's A Critic

Play Episode Listen Later Nov 21, 2018 62:10


So when I decided to explore reviews for homeopathic remedies, I thought I was truly sourcing the wackiest, wildest reviews available to humankind. I was wrong. Turns out, it's the macadamia milk community that really hangs out on the fringe, waiting for the next Apocalypse and not vaccinating their kids. Go figure. This week, Jess explores alternative milkicine, while I form another raiding party and assail the Amazon Pantry (beverages edition). And our macadamia madness drove us 2 minutes over! Balls! Music used in this episode includes: 'Ad Break': Guillaume Tucker - Bebop Molecule http://freemusicarchive.org/music/Guillaume_Tucker/2015021275957958/BebopMolecule-GTucker-Verdigris Outro: Jahzzar - Green Lights http://freemusicarchive.org/music/Jahzzar/Tumbling_Dishes_Like_Old-Mans_Wishes/Green_Lights And our theme song: Steve Combs - Drag Chain http://freemusicarchive.org/music/Steve_Combs/Speaking_in_Spirals_1809/03_Drag_Chain

music apocalypse balls spirals amazon pantry guillaume tucker
Weight Loss Nation
Peanut Butter is Sooooo Good For You

Weight Loss Nation

Play Episode Listen Later Feb 2, 2018 29:56


Hey Weight Loss Nation! It’s Ground Hog Day! Punxsutawney Phil saw his shadow this morning…..so……. that means 6 more weeks of winter! It’s also Concoction Friday Nation! Today……I’m talking about how healthy Peanut Butter is! www.TheWeightLossNation.com Become a member of Weight Loss Nation Tampa Bay today....for only $20.18 a month for the next 12 months! Here's the link:  Weight Loss Nation Tampa Bay Members  Today's show is sponsored by Allison Hollister - Licensed Massage Therapist, who specializes in Therapeutic Bodywork Therapy in Tampa, FL. If you are in PAIN, and you cannot move your body.....YOU need to call Allison Hollister. She will get rid of the source of your pain, so you can start doing activiites that you love to do! Live in Tampa? Contact Allison at AlliHollister@gmail.com or schedule an appointment at 813-417-3628 Peanut Butter is one of my favorite satisfying foods to eat.                                               Today, we take it for granted on how easy it is to go from the thought of… ”I feel like eating some peanut butter” ……… to either walking into the kitchen and opening up a jar or having it delivered to your door within 2 hrs. by ordering a jar on Amazon Pantry. Peanut Butter is a healthy food and we have Four Men to thank for bringing us this delicious food we enjoy today The four men are: Marcus Gilmore Edson of Canada, John Harvey Kellogg, Ambrose Straub of St. Louis, Missouri and chemist Joseph Rosefield. In 1884, Marcus Edson developed a process to make peanut paste by “milling” roasted peanuts between two heated plates. A year later, The famous cereal maker, Kellogg, received a patent for a technique he developed for making peanut butter with raw peanuts in 1895. Dr. Straub is responsible for patenting a peanut butter making machine in 1903. Peanut butter was introduced to audiences at the 1904 Universal Exposition in St. Louis at C.H. Sumner’s concession stand. Now….96 years later… the man responsible for bringing us peanut butter the way we know and love today… was Joseph Rosefield.   In 1922, through homogenization, Rosefield was able to keep peanut oil from separating from the peanut solids. The rest they say……..is history! Have you ever heard someone say……”They get along like oil and vinegar! What that means….is that oil and vinegar generally don’t mix well together.                        That’s why most Milk is HOMOGENIZED. The physical process breaks down the fat molecules in cream into smaller ones, so that the smaller fat molecules can spread evenly throughout the milk.  This allows the cream and milk to stay together. The same thing is done with Peanut Butter. HOMOGENIZATION allows the oil in peanut butter to mix with the crushed peanuts. Rosefield later sold the patent to a company that began making Peter Pan peanut butter. Rosefield decided to go into the Peanut Butter business for himself …..selling the Skippy peanut butter brand through his Rosefield Packing Company. He also supplied peanut butter for military rations during World War II NOW……let’s take a look at different kinds of Peanut Butter. I grew up on Skippy Peanut Butter or Jif Peanut Butter. Whichever my mom had a coupon for. Now that I’m living a healthy lifestyle…..regular Skippy or Jif Peanut Butter wouldn’t be one of the healthiest choices to make. Let’s take a look at a jar of  Jiff creamy peanut butter…… Here are the ingredients…… Roasted Peanuts and Sugar. Contains 2% or less of……Molasses,.,,Fully Hydrogenated Vegetable Oil …..which means hydrogen is added to break down the fat molecules to produce a more solid saturated fat. The process of Fully hydrogenated produces NO TRANS FATTY ACIDS, which is less harmful to your body than Partially hydrogenated fats. The serving size is  2 Tablespoons. There are 190 calories per serving. Total Fat is 16gms                                                                        Contains  2.5 gms of saturated fat  & there are NO Trans Fat. Saturated fats are simply fats that stay solid at room temperature. We see mostly saturated fats in animal fat. The marbled fat you see in a steak or the fat on a piece of chicken. Trans fat which are also known as Trans Fatty Acids….. when Hydrogen is added to the oil to help make it a solid. You see Trans Fats in Margarine or Crisco Oil. There is NO Cholesterol …..one serving has 105mg of Sodium. There are 8gms of Total Carbs…….there are 2gms of Fiber ……and……3gms of Sugar, which is ADDED. There is 7 gms of Protein in a serving Each serving contains ….20% Niacin…..10% Vitamin E …..4% Iron….and…..2% Riboflavin. Since the Jiff Peanut Butter is Fully Hydrogenated…..you do not have to refrigerate it. You can store it in your pantry and the peanut butter will stay a solid. Now……let’s look at my favorite peanut butter. I LOVE the brand “Once Again” The Once Again Company began in 1976 in rural Nunda, NY.    The company is “Employee-Owned”  I LOVE THAT! I happen to love…. the Once Again Creamy Peanut Butter Here are the ingredients: Dry Roasted Blanched Organic Peanuts, Salts. That’s it. That’s the ingredients Peanut Butter should have ……Period! No Fully Hydrogenated Vegetable Oil…….so that means the Oil and Peanut butter IS separated. You will need to “Stir” the Peanut Butter to mix the oil and peanut butter. I refrigerate the peanut butter after stirring and that helps keep the peanut butter a solid. Now for the nutritional value ……. Serving Size is the same =  2 Tablespoons There are 201 Calories per serving. Total Fat is 16 gms Saturated Fat is 3 gms and there is NO TRANS FATS There is NO Cholesterol and each serving has 50mg of salt. There are a total of 7gms of carbs…….2 gms of Fiber ….and…..2 gms of sugar. There is 9 gms of Protein! Each serving has … 10% Folate……4% Potassium…..4% Iron…. And 2% Calcium If you are interested in buying “Once Again” Peanut Butter….. go to their website  You can buy Once Again products on line at www.onceagainnutbutter.com  If you would rather shop and buy “Once Again” Peanut Butter at a local supermarket near you…….. you can buy it in a Whole Foods market or Sprouts…..or in a local Health Food store near you. If you are looking for a more “familiar” brand of Peanut Butter that is healthy for you…..I found that “Smuckers” Natural Creamy Peanut Butter” will pass the test. Here’s the nutritional information on Smuckers Smuckers Natural Creamy Peanut Butter. PER 2 TBSP: 200 calories, 16 g fat (2.5 g saturated), 90 mg sodium, 6 g carbs, 2 g fiber, 1 g sugar, 8 g protein Ingredients: Peanuts, contains 1% or less of salt Made with no hydrogenated oils, this is the best mainstream brand of peanut butter on the market. You can find it any supermarket. Eat Peanut Butter every day if you want. ONE Tablespoon right out of the jar always satisfies me …….. or you can put ½ to 1 Tablespoon into a smoothie.  You can always make a traditional Peanut Butter & Jelly Sandwich by using “Dave’s Killer Bread” and “Crofters” Organic Concord Grape Spread.  With Organic Concord Grapes and 8gms of sugar compared to Welch’s Concord Grape Jelly which has 11gms of sugar per serving along with corn syrup and High Fructose Corn Syrup…..you need to read your labels in order to eat healthy!   Crofters website is http://www.croftersorganic.com In order to celebrate National Peanut Butter Day and EVERYDAY you want Peanut Butter……..grab a healthy jar and eat a Tablespoon Full!   Ready to join Weight Loss Nation Tampa Bay! For a limited time, you can join Weight Loss Nation Tampa Bay for only $20.18 a month for the next twelve months. After Valentine’s Day……the regular monthly price of $39.99 is in effect. You can also join as a “Lifetime Member” of Weight Loss Nation now…for a one time fee of only $299.00! After Valentine’s Day…….which is February 14, 2018…..the price goes back up to it’s regular price of $449.00! As a Weight Loss Nation listener, we are celebrating the Launch of Weight Loss Nation Tampa Bay! You can email me at  Support@WLNTB.com and tell me you want to become a Weight Loss Nation Tampa Bay Member. Put the secret code – TAMPA2018 into the email and I’ll make sure you join Weight Loss Nation Tampa Bay for just $20.18 a month, for the next 12 months! Join us and join the community that LIVES a Healthy Lifestyle for Life! www.TheWeightLossNation.com   Thanks to Pachyderm for the great music of "Happy Song" THAT’S IT FOR TODAY WLN! UNTIL NEXT TIME……HAVE YOURSELF A VERY HAPPY, HEALTHY & PROSPEROUS WEEK!

The Jason & Scot Show - E-Commerce And Retail News
EP095 - Listener Questions and Amazon Earnings

The Jason & Scot Show - E-Commerce And Retail News

Play Episode Listen Later Jul 30, 2017 64:50


EP095- Listener Questions and Amazon Earnings http://jasonandscot.com Amazon Q2 2017 Earnings Summary (PDF from Amazon) Amazon reported a beat on revenue but a miss on earnings Revenue came in at $37.96 billion, beating street estimates of $37.18 billion. EPS was only 40 cents per share, missing street estimates of $1.42 per share. Listener Questions Kiri Masters: I'd love to hear Jason and Scot talk about their global e-commerce outlook. Amazon in particular seems keen to expand aggressively in international markets. Does the growth opportunities match the regulatory / operational complexity for brands? Interested to get your take. Josh Tarasoff: Hi Jason and Scot--What is your take on Amazon's strategy behind buying products at full retail price from marketplace sellers? Here is an article: http://www.cnbc.com/.../amazon-new-fba-program-buys.... Thank you. I love the show. Anup Gosavi Hey guys... love your show. Would love to see your take on when/ if brands will be active on messaging platforms like Messenger, Kik. etc. Is it actually a better channel than email? Is there a signal in all that noise? Opportunities/ risks etc. Thanks! Lauren Quaile Tonkin: I'd love your thoughts on autoreplenishment. Why have other retailers not adopted this tactic broadly (beyond Amazon and Target)? Do autoreplenishment models differ globally? What non-intuitive products/categories do you think can benefit from an autoreplenishment strategy? Thank you! Keep up the great work. Ben Kates: off-price retail offline and online Gareth Hanes (in uk): Hi Jason & Scott, enjoying your podcasts from "the other side of the pond" in the UK. I would be interested in your take on the recent (in the UK anyway) growth of products sold on Amazon by Chinese 3P merchants (presumably manufacturers) using FBA. I have noticed transformational changes in some product groups where new SKUs and brands have gained strong traction very quickly (propelled forward by a combination of agressive pricing, AMS & FBA). There's been a lot of talk on your podcasts about Amazon "own label", but this "manufacturer to consumer" model would appear to be a much more of a imminent threat to incumbent domestic brand owners. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 95 of the Jason & Scot show was recorded on Thursday July 27, 2017. Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. New beta feature - Google Automated Transcription of the show Transcript Jason: [0:25] Welcome to the Jason and Scott show this is episode 95 being recorded on Thursday July 27th. 2017 I'm your host Jason retailgeek Goldberg and as usual I'm here with your co-host Scott Wingo. Scot: [0:40] Hey Jason and welcome back Jason and Scott show listeners Jason imma. I haven't been traveling a lot lately but I think you have been zipping around for you you've kind of been hanging around the coast update listeners on your many travels. Jason: [0:56] Yeah I have been bicoastal this week's. I spent most of the week in my ancestral hometown of San Diego California, I was there for interact Tech which is a great smaller event that the internet puts on every year so that's some. Originally designed for CTO that sort of expanded to include the CMO Council and the digital Council so we had a. A fun couple days of a networking and content there and I got to lead to Workshop which was fun. It was for me probably not for any of the attendees and then flew to New York today to do a workshop with a card tomorrow. Scot: [1:37] Awesome yet so just racking up the miles going to join the eight million Mile Club Pearson. Jason: [1:43] I'm happy to report I hope to never achieve 8 million miles but I do have quite a few and I did get to visit I got to check off another Amazon bookstore on my West cuz there's one in University Town Center in San Diego. Scot: [1:58] Cool so give us a quick update on that and then what was the buzz it in RF take anything that listener should know about. Jason: [2:05] Usher so the the Amazon bookstore like. [2:09] Is not very interesting it was the second one they opened and it's a smaller footprint so it's basically. [2:18] Today in equivalents at our offerings to the. [2:21] The Seattle won that bet in West base so you not if you've been to another Amazon bookstore you don't need to go out of your way to see this one is that mentioned before the. The one in my hometown in Chicago appears to be, the most advanced with the with the coffee shop and a broader assortment of products than any of the other which is sort of interesting. Scot: [2:42] Did you try to return a random Amazon product like you're like you're freaking leader. Jason: [2:47] Because I was traveling for 8 days in a two-day overnight bag I did not have room to bring any test returns with me. [2:56] Yeah that's my shoes and I'm sticking to it but the check was good there was a lot of interesting speakers. [3:06] I definitely would say the theme of the show was preparing for the future and particularly overcoming risk aversion and not being afraid to fail and failing faster with sort of the. A recurring theme throughout the day. Scot: [3:23] So, gelatin and how do some of these 5200 or organizations crank up the the speed. Jason: [3:30] Exactly and I you don't I I think sometimes explicitly stated and sometimes kind of just implied, but you know I'll just leave the boogeyman for most of these these folks as Amazon and and they're particularly good at moving fast and innovating despite the fact that there. A large twenty-year-old company in so you know I feel like the the realization is hit a lot of folks that they have to find ways to be more. More agile and more forward-leaning than than the the innovator's dilemma with typically dictate. Scot: [4:03] And then what was your talk on. Jason: [4:05] So I actually did a workshop on that theme so I am. Presented sort of seven trends that I felt were sort of exponential growth Trends in the industry that would likely affect all of the. The attendees businesses and then I gave them some brainstorming tools that we use to be more forward-looking and sort of divorce ourselves from some of the, the Legacy thinking so I introduced them to a structure that was designed by a guy named Eddie to Bono called six hat thinking and so we went through a six hat thinking brainstorming exercise where we fired everyone from their current companies and had them all work for a new grocery retailer trying to invent a new customer experience in the US, to compete with Amazon Whole Foods. Scot: [4:52] Cool we should do a deep dive on the so don't say too much let's leave listeners just kind of guessing my my big question is did you really wear 6 haven't set a time. Jason: [5:01] Note that when we talk on the thing what you want is you only get to wear one handed a time that's that's the beauty of the the system. Scot: [5:11] So we won't tell listeners why it's called six hats so leave that is as I'm sure they're on the edge of their seat right now. Jason: [5:18] Cliffhanger. Scot: [5:19] What we have a jam-packed show tonight so let's jump into it so the two big topics number one is earlier today Amazon release their earnings for the second quarter and hot take on that and then we have listened or questions it's been quite a while since we did listen to questions we put the call out, and I'm excited report we we have a lot of listen to questions I'm not sure we're going to be able to get to them so let's kick it off with Amazon news which is our hot take on earnings. [6:04] Yeah so today. [6:07] Amazon came out with their Q2 earnings they're usually one of the later companies to report in our world so we already heard from eBay already heard from Google and Facebook and Twitter just kind of summarize those guys eBay was Steady As She Goes. Google did did relatively well the stock was off a little bit. They paid clicks were up but they face somatization challenges that that people kind of scratching her head about a lot of people worried maybe they're just getting a lot of klicks from YouTube that aren't monetizing very well-off out loud concerns over mobile and then, let's see Facebook crushed earnings on every measurable kind of thing they hit some new all-time highs Twitter's results for kind of man you know they're really struggling to add new users so that's kind of the setup is kind of you know. Mixed bad coming into Amazon so let's go through that so. The Top Line got to looking at Revenue that I came in at 38 billion and that topped Wall Street expectations pretty handily and represents 26% year-over-year growth and just remind listeners e-commerce is growing at 15%, and here you have Amazon just kind of pretty easily doubling that. [7:19] Nothing that I was have to remind myself with this quarter is it does not include Prime Dave so Prime day will actually fall into the Q3 results so. So this is this is pretty nice that represents a bit of an acceleration kind of from last quarter so you know Amazon would what amazes me is. [7:38] They seem to defy the rule of large numbers and what kind of talk what about Wyatt a minute that you have to be 38 billion and still posting these kinds of growth numbers is is. Pretty impressive. As you peel the onion on the revenue side North America Revenue was the cause of the reacceleration in that grew 27%. [7:59] There were some concerns about the cloud computing which is AWS because Microsoft had reported a strong quarter there a dubious has been lowering their prices as they kind of compete out in the world with with kind of the commodity storage and things, and AWS topped expectations so people are excited about that International had some currency headwinds but when you take those out it also had a nice showing. Things I watch closely are some of the non-gaap measures so third-party seller Services which is its own Revenue line item now. Groove 40%. [8:33] I should say little footnote for those of you that have followed my Amazon analysis for a while that used to break out media egm and other and they stop doing that unfortunately so. I can no longer kind of see how that egm pieces doing that's always going to want things I really enjoyed I do think this third-party seller service metric now is probably a proxy for that because most third-party sellers are in a GM. So that grew 40% so again you know almost three times the pace of e-commerce which is pretty amazing, third-party as a percentage of units hit a new high water mark of 51% that's the highest that's ever been so the third party Marketplace I know we have a lot of listeners that are either brands that do hybrid or are there are third-party sellers, retailers very healthy growth there. [9:22] The another new segment that Amazon introduced this year in the first quarter that we're now starting to see some Trends on is called retail subscription services, and that's essentially revenue from Prime and Dad grew 53% which the Wall Street notes will come out tomorrow I think we're going to see. People against before Prime day which I think had you know they said record signups I think we're going to see people touch up their number of prime subscribers based on this I think I think. [9:49] Egg while she may have underestimated how many prime subscribers kind of added in the quarter so so that'll be interesting to watch and will report on that, another area I look at is paid unit growth so this is just took kind of a, measure of volume that was up 27% year-over-year and that's its highest level since Q3 of 16 so it's really interesting reacceleration at Amazon going on and that's you know I think if you kind of. [10:16] You think about how Wall Street thinks about that was all super positive the one thing that kind of freak Wall Street out a little bit and this happens. Every cycle with Amazon is they start to show some profit and they reinvest and then a certain set of investors freak out about that. So that's on the bottom line on the expense side so while she was looking for just over billion dollar in in gap profit, and it actually came out to be 600 million so kind of half of what folks are looking for earnings per share that translates into earnings per share of $0.40 while she was expecting like a buck 40 so you'll see this headline to know that. Amazon misses bottom line by you know 77% that kind of thing that's certainly true. But you know when you when you beat revenue and Miss on earnings usually kind of implies some level investment inside of their and. [11:10] We'll see that we'll talk about that in a second and then the thing we. You know yo big public is very much of what have you done for me lately kind of thing it's really, maybe 20% about the quarterly reporting 80% about the next quarter what they're talking about so at Amazon updated their guidance for Q3 and the projected revenues between 39 and about 42 billion which implies, a bracket of 20 to 28% year-over-year growth 24% at the midpoint Amazon has a pretty good history at kind of beating that just like they did this quarter or coming in right at the top of that guy that's so that. That was as kind of that exceeded wall Street's kind of previous thinking about Q3 but where they did not exceed are they contact. Missed where while she was thinking is when they projected the bottom line into next quarter Wall Street was thinking about 950 million and Amazon said no it's me arrange of - 400 million - 300. [12:09] So this is going to raise those questions you and I hear a lot about in Amazon's not profitable it's not fair we just have to kind of wait for them to wash it to wake up. [12:19] And you again. Stock after hours was down 30 or $40 which feels like a lot but you have to remember Amazon is an $1,000 stock Club so that's only a couple points. And I think what we'll see tomorrow it'll be interesting you know it's hard to guess how lost react but I think we'll actually see. [12:40] The set of investors that care about growth and market-share what kind of overcome the industrious that are focused on profitability. [12:48] Last point on profitability Amazon really does not optimized for any of those things I just talked about they optimized for Revenue growth in market share and then. Cash flow and what happens is always accounting rules kind of. Bend that as you report this thing's so just kind of give you some numbers for the quarter Amazon had 17.8 billion dollars of operating cash flow and then 8.2 billion of that goes property equipment in R&D, so that's kind of what's Happening Here is the way I think about it is. [13:22] Amazon where to stop investing for the future and so let's just come. Play that off they wouldn't be making these kinds of Investments and you would have seen no a big chunk of the 17 billion flow to the bottom line. What they're doing is they're investing in R&D they're building fulfillment centers in her building data centers does does your kind of the three biggest legs of investment so for example another four billion went to pay for Lisa's so that's fulfillment centers and then invested another four billion in, new releases in equipment so so you know. [13:58] The losses that you see the way I would argue it and I think a retailer should think about this Wall Street it's kind of Ena. Don't think Howard I think these losses actually are not from the current business is kind of his F you know they're they're making. [14:14] Good investment for an Indies levels you think about the levels I just talked about that's the level of their investing in so so pretty crazy levels investment. Jason: [14:23] Yeah absolutely and you know I tend to think of it pretty simply if they if their profits were going down because their cost of goods were going up or some, some operating expense that was directly related to their sales this quarter were dramatically going up like shipping went way up as a percentage of sales or something like that like then. That would be indicative of a problem in their business model but when they're their profit isn't High because they're investing in, things that are likely to have a much higher future value like capacity or subscribers. [14:59] Like that that's that that's a whole different equation in my mind. Scot: [15:04] Yeah absolutely into that point I didn't talk about it but gross margins were real. About that been relatively the same for the last year or so you know the cost of goods are pretty are very stable and then, this is kind of like in the weed so I'll just kind of leave it as something if listeners are interested Amazon does report kind of segments in then that gives you a little bit better view of how profitable is each business unit if you strip some of this investment out they call it, CSI which I think stands for I know it's segment operating income I forget what the C is for, but they kind of report on retail AWS and that customer segment operating income I think it is that's a really interesting metric if you if you're if you want to get super geeky on this stuff and you have to really dig into their SEC documents their q and in her case can I get that, but it is a Consolidated segment operating income at the kiddos said look for CSI and I think. [16:05] I always find that is a really interesting few that strips out a lot of the things like you know RS use and non-cash pieces and a lot of the accounting stuff that kind of gives you a hard makes it hard to see what's going on inside of their. Jason: [16:19] Yeah I'm I still run into it all the time that you know I hear from some particular from retailers but you know others that oh man Amazon has good at growing Revenue but they but they're not profitable and of course. That just factually untrue and. It was even on Truth escort or even though it was a somewhat down quarter versus Wall Street expectations and then the one of here even more commonly is. [16:44] Only AWS is profitable so were you to take out AWS they they wouldn't be a viable business. Scot: [16:50] Yeah and the CSO actually proves that wrong so it does show AWS is profitable but it also talks about, not combines retail and 3p and it I believe it does a, domestic non-domestic in both of those domestics profitable Internationals losing a little bit on but you can see it's on a path to get there and it's kind of been chewing away at it over time so yeah you know that that's those are just kind of factually wrong Sue. Yeah I guess and NF. Amazon secretly loves it when people think that because they did you know that is not true and they they love misinformation kind of things like that that people are not watching the right. Part of them the ball here to to keep up with it when one thing is happened and we called it here on the Jason Scott show, as the stock has kind of held over $1,000 is kind of in the, thousand $10,020 range so things have happened out there and with Berkshire Hathaway and Microsoft stock and whatnot and the end result is by at least I've read into sources now CNBC in Fortune Bezos is the most rich person in the world at 90 billion dollars so so congrats Jeff whenever you're a big listener so, big pat on the back for that and yeah we know congratulations. Jason: [18:10] Pour yourself a drink with that top shelf a beverage of your choice. Scot: [18:14] Boom get a Diet Coke go crazy. Jason: [18:16] Exactly other I do things gotta actually read that that he hit that Peak based on the stock having a nice little uptick before the earnings were now it's because the, that anticipation was that it was going to be a good quarter, and then I think after the announcement that the stock actually corrected a little bit and I think you might have slipped back under Bill Gates for the time being. Scot: [18:38] Yes it gets it like 10:20 to 10:25 somewhere in there so I'm sure he probably doesn't care what's another. Jason: [18:46] I think if you really cared you would have skipped a year of space exploration and you'd be there. Scot: [18:53] Cool so that's our hot take on Amazon's earnings for Q2 and and if the way I would summarize it is. I think it was really strong and they are just pouring more money into Investments and they're very profitable lots of free cash flow that they are just spending as rapidly as they can into. Things that I think are pretty. Conservative that are going to pay off for them another fulfillment center Prime now launching in Australia launching in Singapore all these things are our kind of no-brainers. [19:28] Soup that is Amazon news and now it is time for. [19:43] Question question question. [19:50] Who's the first wanted to thank all our listeners to most of these come from our Facebook page so as reminder if you just go to Facebook and the search for Jason and Scott show you will be taking there, or if you go to Jason and Scott. we have links to Facebook page there and it's Scott with 1T so our first question Jason comes from Curie Masters so it's also say a blanket statement of I apologize if I say Jason right I say your name wrong, security says I'd love to hear Jason Scott talk about their Global e-commerce out, Amazon in particular seems Keen to expand aggressively in international markets does the growth opportunities matched regulatory operational complexity for Brands interested on your take. Jason: [20:34] Yeah so that that's a great question carry like at a high-level like you know I think certainly we're all bullish about. International e-commerce growth so just kind of. The level set this is a milestone year in 2017 globally e-commerce will surpass 10% of all retail sales across the globe so, we can I hit that inflection point worldwide and Global e-commerce growth is about 23% so even Scott mentioned earlier, we're in one of the more developed markets here in North America and its about 15% so so the worldwide growth prospects are certainly higher. [21:12] But your your question sort of implies the real trick to all of this is you know in those markets where there is considerable growth. [21:23] Is it cost-effective to see that growth either because of the. The individual complexities of those markets it because of language and Logistics in in those sorts of things and in particularly is the growth opportunity constrained. [21:37] That because of rigor Tori issues right and so you know that's the. The sort of equation you have to apply but certainly I think the the conventional wisdom is you know that the super exciting market for most. [21:51] Folks at the moment is India and you know to kind of put that in perspective. In North America about 75% of all the consumers that have access to the internet or online Shoppers in fact I think it's like 76% in Asia. [22:09] It's closer to 2:50 or 60% of of all users. That have internet access are shopping online but where it gets interesting is in North America the overwhelming majority of all users have internet access in Asia only about half of all users have internet access so when you look at. [22:31] The percentage of the total population that are shopping online you don't in in North America where about 65% in Asia were at 25%, so India in particular is even a little lower than that and has a huge population so you have a huge population you have an emerging middle class. And you have very low penetration at the moment so those are certainly. You know all the the favorable characteristics that have caused a lot of big International companies to come in and make big bets in it in India which is why it's. Kind of the the global e-commerce Battleground right now and as you've directly pointed out there some, challenging Logistics and Regulatory environment that make it difficult for for businesses Amazon in particular to sort of. Completely replicate their their North American model in India so so that's that's the barrier. Scot: [23:27] Yeah and um. So I'll specifically can't talk to Amazon a little bit I'm not an expert on regulatory issues but you know so Amazon is growth strategy has been, is it interesting so they start in the US and then they did Europe and then they, the only time Amazon has not kind of. [23:50] Really focused and become number one is China and if anything in China I think they're like number four or five which is pretty interesting and I think they've learned a lot from that experience I think they they realize that. [24:05] They have to really adaptive local market and build a team and maybe acquire a company and, just kind of be more Nimble than they had been since the China was a real big learning and and ever since then you know they have when they going on Market they go guns blazing and, to Jason's Point India seems to be that's really interesting Battle Ground right now between all the big. Global e-commerce companies so so Amazon got a bit of a late start because there is some some regulatory things they had to cross over and India and they. They can only open the third party Marketplace are they Amazon still does not retail so there's some kind of protectionist law that you can't afford company can't be a retailer and India so so you had. [24:50] Flipkart and Snapdeal as kind of the incumbents local companies and then Amazon dinner and they started taking sure then what's happened is Alibaba and eBay of each continent. Southside Bank in so he's really big players have kind of bolstered those anti Amazon companies so Amazon is is, pretty publicly said they can spend billions of dollars in India there's something like I tracked us pretty close 15 to 20 fulfillment centers they're building Justin India so there. Derp derp pretty much betting that the Playbook of getting product close to Consumers can be really important India because it is a very large country. No what is a six billion people in the Diaz Harrison. Jason: [25:34] Yeah I think that sounds about right no maybe like 3 billion. Scot: [25:39] Maybe China sex so. So you have a very populous country spread out lots of cities lots of different ways not a really great career system or delivery system, like a FedEx UPS USPS so I think Amazon is really investing in that so it's been interesting to kind of watch in and they know they've been way more aggressive there than they, did when we went to China I think day and when I read the tea leaves I think they kind of regret not being more aggressive in China and Android building that out better and they got kind of beat by JD with a 1p model and Alibaba other 3p model. [26:12] What kind of stick to Asia pack there they that's been where they've been investing for last 3 years they haven't been, expanding much but now we're starting to hear they're definitely opening Singapore and then Australia and so it's interesting to see them kind of pick up those countries, then just a reminder they did a choir a the top Marketplace in the Middle East called souq souq. Jason: [26:42] Yep exactly. Scot: [26:44] And that's a pretty big market place I think it was like 2 to 5 billion and GMP which is pretty sizable and, that's going to pick up you know Saudi Arabia Qatar Kuwait some of the Middle East countries there and it's a lot like mercadolibre we've had on the show or it's kind of a family of little local marketplaces it's not kind of. Homogeneous Marketplace it's kind of every country has its own rules and regulations and language and currency and careers so they kind of like have built that in each country in the Middle East and then they. Did you have some glue that kind of combines it together so some cross-border trade kind of things payment platform that I think is is kind of somewhere across there and that kind of a thing so so for that gives you a flavor for Amazon is and then the last one I'll talk about is, kind of something America so, so Amazon so South America for long time was one of the fastest growing e-commerce markets yes you would have China so Jason was talking about, Jason did you say Global at 23 or 25. Jason: [27:53] 25 Scot: [27:54] Cuz I didn't you used to see Brazil kind of this 35-40 and China kind of like maybe it 2830 Brazil has come down pretty considerably because just politically rest in the country also have right next door is Venezuela is kind of Hit the skids, do the some currency devaluation things going on there so loud political and currency things in the South American countries have caused the Slowdown I believe in we had mercadolibre, on the show they were talking about kind of 25 28% growth that they were seeing so that used to be like the fastest grower and I think China has kind of supplanted that that kind of what your data shows Jason. Jason: [28:36] Yeah and I I would say like so. Latam is kind of right in between Asia and North America in terms of digital Shopper penetration so there is a lot of Headroom there but is you you rightly pointed out it, it's actually a lot more fragmented so while you can kind of you know list ones q and and reach all in India. You know you you are what you really need to do is West as you know a separate skew and in each country in Latin America are the Middle East which make the the logistics a lot more challenging. Scot: [29:08] Yeah and I've never had the pleasure of meeting Carrie but I see from her LinkedIn that she she always Brands sell on Amazon and other places and you know when when I talked to brands in the US about this. [29:22] It's interesting so. [29:24] Two years ago plus they were they were obsessed with China and like what's our China strategy and I've seen the last 18 months that has cooled down and it's very much. What's my direct consumer strategy what's my Amazon us strategy, so I think I think that people have pulled back a lot on this kind of global international thing because they are feeling the heat in their home market and there's this is us Brands I'm talking about, so You know for those brands that aren't concerned about that you know where where we see a typical road map is let's see it to us brand they starting to us the natural place to go is the UK because you don't typically have a language in Madera, it's a very kind of us feeling kind of a country obviously and then you'll see some expansion into Europe usually Germany and France being kind of the next biggest e-commerce markets. [30:15] We have a lot of customers a challenge to do really well in Australia Australia is kind of an easy box to take off its English-speaking and is very friendly to Imports and, there is a lot of infrastructure out there for supporting these countries so there's a lot of lot of the marketplace provider so eBay has a really excellent program around this so does Amazon, around global Shipping say allow you to they'll take care of lot of this operational kind of complexity you talk about where you can have a crawl walk run metaphor so, eBay brand program for example you start out like let's say you're a US company and you want to start selling into eBay Germany, you can just kind of set a flag that says I want my part to show up on eBay Germany they'll actually translate it for you using a Google translate consumers there can see it the order it and then you'll get an order that just shipped to the US and does it reshipping, that's that's nice because you can kind of test the waters without having to make huge Investments Santa Crawl part then is what we say to folks is as you see that volume take up it's not the best customer experience so really kind of go to that next level of customer experience you need to start kind of shipping pallets over to, the destination country and selling in more of a localized way that's the walk and then run is when you, you know you actually kind of maybe create a store footprint or a fulfillment footprint actually put bodies over there answering questions of that kind of thing and that's the run so we sit up that model work really well for both small and medium-sized retailers as well as Brands and. [31:46] I think we'll see more and more of those kind of solutions that come out to really help everyone kind of, peel this cross-border trade peace and understand how you selling these International markets. Jason: [31:57] And I'll just head one one points and Scott and I both won't geography China has about like 1.35 billion people in India has about 1.3 billion so there, they're the two most populous countries in together they're almost three billion which is. Scot: [32:13] Yeah there's like eight billion people on the planet. Jason: [32:15] Exactly. [32:18] But so yes I think that that that's a great answer to carries question the next question came from Josh tarasoff and Josh wanted to know what our take is on Amazon strategy, behind buying products at full retail price for Marketplace Sellers and he gave us a link to CNBC article talking about this this new deal. Scot: [32:43] Yeah and this is kind of a little bit of a head-scratcher and as I've talked to a lot of sellers are concerned about this because, the way it was announced was just kind of like Amazon didn't exactly say why this kind of said hey you know you have some product and FBA and you may see. Amazon.com is the buyer which kind of people like what what's that mean so what I think's Happening Here is. Yo again these global Shipping program let me kind of explain how eBay does this so a seller on eBay. [33:18] If you don't opt out of it they will actually. Up to your default opted into that global Shipping program I was talking about I think that's what Amazon is doing because what they want to do is when they pick a new country but this is true for any country but when they ruined Australia. They want to show as broad assortment as possible and people and I'll show you love Western Goods so this this program will allow Amazon to say to people in Australia. Look we have you know 30 million products that that are available to come into your country, versus if they did do that then maybe it's a million or two million that they would kind of host, so they would still have a million to 2 million local and then like another 28 million that are kind of cross-border trade that could be shipped from the US, that gives that gives them this kind of I would call the backfill strategy so it gives them this perception of lots of selection. Using cross-border trade as a back film then let's do it lead you do is so imagine people start buying from. The cotton country in the outer country product they can very quickly learn from that and say oh. [34:23] These widgets are very popular in Australia let's kind of source them local or let's get pallets instead of each is from the u.s. FBA let's work with Our Brands and sellers to kind of say hey. Hey mister customer your widgets are really popular in Australia that was kind of wrap this up so that's what I believe is going on it's easy to kind of make it seem more nefarious and Jason turn over to you for that Park. Jason: [34:52] Yeah though I have to say I have a slightly dishonor different understanding of what's happening so be interesting maybe there's a little both happening but I've talked to a few 3-piece Sellers and it was less than automatic. To the program that you had to opt out of and more it was an offer to opt into a one-time transaction. [35:14] And so like what these sellers were told as hey you have an inventory that you're selling 3p in North America. We want to buy that inventory from you one time so that those listings will go away in North America cuz you'll no longer have the product to sell and we're going to take ownership of that inventory and sell it in another country and so it was basically an offer. [35:38] From Amazon to the seller to buy their inventory so that Amazon could resell it and they were offering to buy at at at. [35:46] Full ask price from the seller and how I interpreted that is. That they were looking to buy inventory to fill in brands or products that they were missing in some of the new markets that they're entering like Australia for example. [36:04] Interview if you think back to the early days of toys and Amazon you remember they originally had a deal with Toys R Us Toys R Us to the famous we pulled out of the deal. Right before holiday would you have to Amazon in a bad spot and Amazon actually sent a bunch of employees to go in the retail stores. Buy toys at full pop and put them on the market place so that the customers would be able to buy toys from Amazon and that really kicked off Amazon's. [36:32] Foray into the toy space in so I look at this this 3p thing and I said hey Amazons. Doing the same thing in new markets today only they now have a convenience they didn't have back then they don't have to walk in the stores and buy products, have a bunch of sellers in their own Echo systems that are they have products in their warehouses so they just go to those guys and say hey do you want to sell me your inventory if you do great I'll buy it. [36:56] I'll sell them in another Market you know in the long run I'm certainly going to look to get them more efficient supply chain but but as a way to get started I will do that. There's nothing wrong or nefarious about doing that but what what does happen is there a few brands that three-piece Cellars. Are selling on the marketplace the do not want Amazon to be able to sell them in and most famously, these days that would be Birkenstock and so Birkenstock had a number of, of authorized resellers that were selling their products on Amazon is 3p and they got letters from Amazon saying he will buy your inventory and resell it. And the Birkenstock CEO reacted very badly to that he sent out a very dire letter saying you know any retailer that sells even one pair of shoes to Amazon to allow them to resell will never sell Birkenstock again and he, he called it Amazon's attempted modern-day piracy and and you know there's a pretty pretty lengthy article about it in Washington Post, which is I guess somewhat ironic since it's paper owned by Jeff Bezos and will put a link to that in the show notes. Scot: [38:10] So our next question comes from a nuke goes off in a noob says hey guys I love your show so Anup obviously has, impeccable taste and yeah where was he says we would love to see your take on when if Brands will be active on messaging platforms like Facebook messenger Kik Etc is it a better Channel than email is there any kind of signal in the noise where do the opportunities risk thanks. Jason: [38:39] Great question on oops so it it depends a little bit on the parameters of what you're asking so when you know you mentioned, Brands being active which is different than brand selling stuff on these platforms and you predominately named platforms that are. They're pretty prevalent in North America although kick kick has a more Global footprint. [39:06] The answer varies widely depending on your geography so obviously we talk a lot about we chat, in China being you don't Super Active platform for brands, there are millions of sponsored accounts on on WeChat kakow chat and other parts of Asia like Korea is very popular and a ton of brands or have are active on that here in North America although messenger has a billion users you know we only see about 30,000 Brands active on it right now which like compared to Lee isn't a lot, and that's really because the the platforms that are most prevalent in North America like, messenger Snapchat Instagram historically haven't had the best tools for Brands so the advertising tools have been kind of poor and those are rapidly improving which. Makes me think we'll see Brands using those platforms more as an advertising vehicle and then the Commerce tools are still very poor and what we what we just painfully lack in North America is a. Universally adopted digital wallet that enables you no friction full free transaction on all these platforms so when you look at what the big difference between WeChat is and Facebook Messenger, it's really, that we chat has 10 since digital wallet built into it and it makes it really easy to do a transaction right in the platform and we don't we don't have that on Facebook Messenger today. [40:35] And so I do I guess you know roll all that up we are starting to see brands use those platforms more, more degree brands that are very Visual and that are using like Snapchat and Instagram as a discovery platform, all the platforms are rolling out better advertising tools they're rolling up better self-service tools and their ruling out visual search tools like the Pinterest new lands feature for example and those all lend themselves to do. The platform's Becoming better product Discovery platforms so I do think we're going to see progress but I don't think we're going to see anything like, the adoption of WeChat in China unless and until we get a universally-accepted digital wallet. [41:21] So I would just add one more thing, these could all be good tools for your mix but at the moment none of them are going to give you an Roi anything close to email which is you know still a great bang for the buck. Scot: [41:32] Yeah I totally agree and we talked about it a lot and our annual predictions and you know I think. Everyone every us company wants that China mild work here in an in it just hasn't kind of. Taking it I don't know if it's even if we had a lot I'm just not sure consumer behaviour the same so it's going to be really interesting to watch that play out I wouldn't count it out yet because you know you have some really serious multi-billion-dollar companies kind of playing this it is interesting, kind of a dark horse in this is Amazon so they we mentioned this in summer Amazon news last episode so they've got theirs a lot of rumors that they have a messaging platform in the works. I have to believe that would enough. If I think of what would Amazon do to make their messaging platform different I think buying stuff would be the one thing that other thing I would think would be kind of unified Echo, and text chat kind of you know, kind of hook up maybe pretty resting so let's kind of see what they come out with and then also as a reminder they came out with I want to call it. Sprint's but Sparks I guess is there a kind of. Pinterest e instagrami product oriented kind of think so so Amazon is the first e-commerce company to take a shot of this so that could be a different take but I do think there's a lot of headwinds there. Nothing I would draw your attention to that's an interesting case study is, the the retailer everlane came out and they were kind of the poster child for this and they've been lockstep with Facebook the integrated everything they did the transaction notifications they did the wallet they've done all that stuff and then in March of this year they actually announced they were just going to end a life that so I think you know. [43:15] I think that we went to a hype cycle there and we're definitely in the trough of disillusionment kind of phase I don't know if we going to make it out of that truck or not. Jason: [43:24] Yeah it's going to be interesting to watch I tend to be bullish but I think you it could be really risky to overestimate the timing so, you know what remains to be seen like how quickly it's adopted, and I guess I would add just one of the point I have seen some interesting new pilots including one by I think Adidas with a really trying to. [43:48] Use SMS as that that sort of transactional platform, and add the ability to do auto reorders and things like that using SMS witches sort of interesting cuz that can be well or friction than some of these other platforms. [44:05] So let's go to the next question which is from Lauren Tonkin and Lauren right side love your thoughts on auto replenishment, why have other retailers not adopted this tactic probably Beyond Amazon at Target. Do auto replenishment models differ globally what non-intuitive product categories do you think him venefit from the NADA replenishment strategy thank you keep up the great work Jason the sky. Scot: [44:33] Fix another person with a great taste I have to say Jason let me let me kind of. Paying this off of you so we make sure to talk about the same thing so when I think about Auto replenishment it is. There's kind of nuance here so Amazon free sample has subscribe and Save which is a hard I want to subscribe to this Auto replenishment to me means the platform saying to you, hey Jason you ordered toothpaste 30 days ago is this a good time do you want to go ahead and order more is that kind of how you think about it or do you want them all together. Jason: [45:06] No I think about exactly how you do I think there's two tears and implied in Laurens question is when she says Auto replenishment I think she's actually, initially talking about subscriptions because she references Amazon and Target and you know Target does support subscriptions but not through Auto replenishment, and and your point like you know I think the Step Beyond subscriptions is this entirely implicit process where the stuff just shows up. Scot: [45:34] Yeah and it's too kind of background things to answer this question in number 1 full disclosure I'm on the board of a company here in Research Triangle Park called Windows Circle and their whole thing is applying data science machine learning to transactional data retailers to cut a fine replenishable products so it's actually know a fair amount of this and then I would also Point folks to, the excellent Deep dive Jason let us onto machine learning this is a great way the other, to leverage machine learning so this is obvious right so. Dog food any replenishable kind of a consumable product is going to have a certain period of time and it's done. Other ones are harder to tell so it's harder to tell the duration like even dog food you know I you know I may have a dog that only eats one cup versus Jason's dog eats two cups we all know MacGyver loves to stuff it and. And then also another good example is maybe batteries because maybe person a has six kids and they just. Turn two batteries like crazy person be being doesn't burn two batteries that much of This Is War Machine learning is, nursing because it can look at that transactional data at a very personalized level and say you know this. This customer is seems to be replenishing on this product on this level let's automate that for them. Or maybe even surfacing it up to that that top to your of subscribe and save I do think it is very interesting. [47:04] I think Why are retailers not really kind of attacking it I think when retailers list the things they're going to move the needle for them, they are stuck at night number one into which typically and Jason you're more of an expert on this but whenever I talk to retailers they're obsessed with 3 platforming, so they spent a lot of time I just like choosing the platforms Andrey platforming and kind of doing that kind of stuff. And then there are spending a ton of time around omni-channel Integrations and these kinds of things and then you know like. Replenishment subscribe and save is like number four and five personalization maybe this number three so so my view is it just kind of like it's hard for your average top. 200 retailer to get to this to spend time on it so I'm curious to hear your thoughts Jason. Jason: [47:51] Yeah I do think one of the challenges is just the band with challenge that you know and he's big roadmaps if if it doesn't pencil out as that you know. First or second most valuable initiative it just hard to get bandwidth to get to it, but I do think there are some nuances I think the majority of subscription programs at the moment are pretty brain dead and tendon not work very well, so you know you think about a lot of these subscription services. Like a blue apron or Dollar Shave Club and after awhile you get behind you didn't cook all the food the Blue Apron sent you or you have an excess supply of razors and you get subscription fatigue and you turn it off and so we're left in North America with this irony there all these subscription-based businesses, Stitch fix Trunk Club. It started out as a recurring subscription in and they all have had to shift their model to not be automatic subscription because customers. In general just don't like receiving the product when they don't need them and so just sending stuff on a fixed schedule hasn't worked very well you know I do think. [49:00] An exception to that rule is the Prime Pantry and I think boxed is probably an exception to that rule in that regard but what we really. Like close to and just haven't seen enough good examples yet is the artificial intelligence based, replenishment witches I think more what's Scott's talking about an interested in and you know they're there certainly are some good examples of that we're doing a lot of work with Sephora which has a huge data set and, you can imagine you know everyone's use case for a Cosmetics as wildly different, and so it's not a matter of just figuring out that people need mascara on a monthly basis it's a matter of figuring out you know the individual usage patterns for for a particular consumer. And and predictively shipping for that consumers use case and so I do think that's going to be successful we're going to see more of that and then I would also say. Did to me the big the big picture here is instrumented Auto replenishment in you know and said this. Amazon has a little bit of this and what they called their Dash replenishment program but your you know your Canon. Inkjet printer that automatically orders ink when it knows it's running low or The Brita water filter that orders a new filter cartridge when it knows you should change the cartridge. Those are the today examples but you don't have to go too far in the future before I can virtually assure you that the, your toilet paper holder is going to count how many squares of toilet paper to use and know when you need more toilet paper in your house and you know you can imagine that Amazon Go technology that they're using in the store to see what products you put in the cart you can imagine that same technology being in your kitchen to know when you're running low on milk and you know so I think. [50:39] In the not-too-distant future the internet of things will be the trigger for a lot of these Auto replenishment orders in and when that happens we're projecting that about 40% of the skew used in the center of a grocery store, you know the people go shopping for the day and drive trips and causes serendipitous Discovery and all these other things are going to go away because about 40% of those goods you're just going to have magically show up at your house when you need them. Scot: [51:06] Yeah and there's kind of a news item here just recently Walmart filed a patent that would it was kind of like dash button but the products would order things themselves so there's there's a lot Innovation going around that area to be interesting to see that. Play out and see you know. Is consumers adopt that or not it's kind of like creepy when the milk kind of self their nose is empty and orders it for you I'm not really sure if if how folks are reactive. Next question is from Ben Cates and been really wanted to just kind of talk about our point of view of off-price retail both online and offline. Jason: [51:45] Yeah and that it's a tricky topic right now cuz it's, in North America off-price retailers in one of the few bright spots in brick-and-mortar retail so you look at the dollar stores you look at TJ Maxx and and there you know really one of the. The few growth areas in brick-and-mortar retail. You know obviously consumers are getting more price-sensitive and and that's become a super popular format in the challenge has been how to manifest that off price format, online Frank and you have sort of two problems when you get to these really you know inexpensive low-cost items like the things in a dollar store. The shipping becomes really challenging for e-commerce so that that's a you know the Majestics cost become a big impediment in Amazon parlance you know most of those items are crap items items you can't realize a profit and e-commerce on in the even bigger problem is, a big part of the shopping experience in these off-price stores is the treasure hunt it's that you don't know what you're going to find when you walk into the TJ Maxx and your you know hopefully going to find something that there's only one that's a great deal and it's really. Cost inefficient to, create a product detail page for that SKU you only have one of them and it sells super quickly and in many cases it just makes more sense to put that coat in a store then it does to. Put it online and so I would say the moment that the best off-price retailers are really struggling to figure out what the Digital model is I mean you know that. [53:17] TJ Max is in the Nordstrom Rack I'll have e-commerce sites but the. Assortment of product they sell in their e-commerce site is very different than the assortment they sell in the stores and the percentage of their sales that are online are much lower than a traditional apparel retailer for example. Scot: [53:36] Yeah I think I don't have a ton dad there there's a there's a chart maybe we can put it in the show notes that this kind of shows this disparity that that you have been kind of talks about here where, if you look at it just kind of physical retail the only things that are growing from a same-store sales are the dollar stores and the the warehouse clubs and, it's ironic because those actually don't translate to unlined very well no one is figure it out we've had boxed on the show I kind of put brandless in this bucket. Amazon Pantry figured out how do you bring that that Wholesale Club kind of an experience, bolt products and end up getting the unit volume unit cost down and butt by having you buy, large assortment some things no one's figured out how to bring that online and at the same time the guys that are really struggling offline are the the non off-price retail so if you're not a value-oriented or kind of a convenience oriented play right now that seems to be there studies that show this will have time to go into it but there's this kind of, bifurcation in the US by our Market where a pretty big segment loves value and they'll go to the TJ Maxx and they'll sort through every. Apparel item in there looking for a great deal so they have at Skyway I think about it as they're willing to spend a fair amount of time to save save money and they like that hunt and other side is convenience wanted so so I think's happening is the guys that are really struggling offline you know the ones we've reported on the Sports Authorities to Macy's the Sears guys closing stores. [55:06] Then really have value and they also don't have convenience so they kind of in this no man land where consumer behaviour changed and and I think the off-price guys have been very fortunate that they they are squarely in that value bucket. Jason: [55:21] Yeah I think that's absolutely right and I think there's there's one outlier there which we won't get into on the show but the affordable luxury is is one other bright spot and that's, mostly cosmetics in the form of Sephora and Ulta in North America but those guys are killing it, so if you need to make an investment right now that might be a place to walk. The moving on Gareth Haynes from the UK from across the pond sent us a great question enjoying your podcast from the other side of the pond I would be interested in your take on the recent in the UK anyway growth the product sold on Amazon, buy Chinese 3p Merchants which are presumably the manufacturers, using FBA and Garrett says I've noticed transformational changes and some product groups where new skus and brands of being strong traction very quickly, is propelled forward by a combination of aggressive pricing and supported by AMS NFPA. Scot: [56:19] Yeah this is this is very much in my wheelhouse and, this is huge said this is a massive Trend Amazon it's in Orson cuz you think Alibaba would solve this cuz all these guys are all about as customers but all he bothers so focused on, new Chinese manufacturer selling to Chinese consumer they've kind of dropped the ball on this they do have a platform caught AliExpress but it really hasn't gotten Traction in our Market or Europe it's very popular in in a couple other areas where e-commerce is underrepresented like Russia and what not, so when Amazon is done is. Yeah I would say two to three years ago they realize there's demand people like this product direct from China manufacturers what they don't like is the stuff takes you know when it gets shipped from the Chinese manufacturer. Honeycomb Core slow boat from China it literally is a slow boat from China it takes kind of four weeks to get here if you've ever bought anything from the marketplace wish you've experienced this. That's a fun Marketplace and have been all kinds it's the closest thing to a dollar store if you will kind of that his kind of nail dad and you know it's a great company they're growing but the. The downside is you order these things for three to five six bucks and they take 6 weeks to get here cuz they're coming from mainland China so so. In a world war addicted to Prime that feels like it takes a thousand years so it would Amazon cleverly did as they saw demand for the stuff on the platform. But it was being shipped directly so they have built a whole entire infrastructure call Dragon Boat that essentially uses Predictive Analytics and looks at these folk song on the platform that are shipping Direct. [57:53] And says to them look at instead of doing this direct we think your volume would increase this much if you did pallets and they'll actually then work with them too. Pallets on containers onto an Amazon boat they're cut off all the middle men they see six of middlemen in this exchange so all draft right from Amazon Amazon has part of Amazon China is all. Set up for this to get them into the u.s. in FBI and then now they're Prime eligible. [58:18] And the same is true for the UK this is been extremely disruptive especially for non-branded kind of things so. Yo electronic accessories was the first category now we're seeing it in apparel so you're the same Factory that's making the Vera Wang. Wedding dress is now selling a wedding dress for $200 versus the. The 20K kind of thing so yeah it's been hugely disruptive and what's interesting is you start to see this trend now where. Let's see what can I pick on I was buying some shorts other day and I bought a Columbia pair of shorts for like $80 so that was the name brand, and then amazonbasics had a pair of shorts so then Amazon has worked probably with a China Factory too kind of say here's what we want it to look like in the quality and is not half price so is $40 and then I could actually buy a comprable products direct from a, and you find these guys using AMS to your point using a Chinese manufacturing never heard of and, yeah that one was $20 so what you start to see is this differentiated price we're branded is attacks Amazon Prime as half of X and, Chinese seller is 80 to 90% of X and I think what Amazon is saying is let's give consumers the trade-off and if they whatever they choose they choose and they they understand the trade-offs there and we'll make it very transparent. And so is very interesting and it's extremely disruptive. Jason: [59:49] And I would totally agree and I do think that three-tier, model is going to become more common I mean you even think about like you know Gillette razor blades cost $7 each Dollar Shave gun, Club disrupted the market by you know selling blades at a dollar each and now the Chinese manufacturer the dollar was using as is selling directed $0.20 each and disrupting Dollar Shave Club. And I think that is common. I will give Scott Galloway credit which I hate doing that he has a funny quote about how you know people that have way over estimated 3D printers we already have the world's greatest 3D printer it's called China Anne and I think these marketplaces are really just a sort of facilitating, us using China as sort of a 3D printer that can you know really quickly manufacture these products and get them in the market. Can I guess I would say the one cautionary tale is there have been two huge hits, in in North America that were direct from Chinese Factory products with no brains right and said I was to holidays ago we had all the hoverboards the the stabilized skateboard stuff and you know those were all like designed by Chinese factories and sent over here and they were you know, all also direct from Factory and right now we're in the middle of this silly affair with all the fidget Spinners and most of those are our direct from Chinese factories and in both cases their electronic products were the battery and we're having some scary. [1:01:20] Consumer malfunctions and so I do think there is there's a potential risk, that that these these products are going to get a bad rap for safety concerns and therefore it's going to scare consumers away and so you know, I think we have to make sure we steer clear of that you know for this trend to continue. Scot: [1:01:42] Yeah and the time and puts it in Gareth question. quickly is what's a brand to do so so you're a brand or a retailer you're in category X and suddenly there's a Chinese seller and I think this is really this is the world going forward and to your at the top of the show you talked about how are you more agile I think the answer is. Brands and retailers have to partner to be much more agile there's some things you can do around you know what's interesting is a lot of these things are coming out of the same Factory so they'll do a run for the brand and then we'll do it run stuff, and so if I'm a brand I think I would go back to my Factory in negotiate that they're not allowed to do that in some way you know there's certain constraints that that you can put on there especially with your Electro property, there's some stuff you can do there but it is a day there's so many use factories that you know just shutting down the one there's one next door, so I think its Innovation so you know. And if that's what your brand has to kind of stand for just just kind of these lifestyle Brands and things, those days are are are going to be hard to stay on top of if you're not doing something Innovative around the fabric the technology, all these kinds of things to differentiate your product as a brand and that that treadmill a lot of Brands I talk to you kind of say we've had private label in grocery whatever for years and it doesn't matter I think this is way different than Ethan they face before and it's a new world and. The only solution is in a bit. Jason: [1:03:10] That absolutely and I think it comes down to being close to your consumer if your brand that they can really stay close to your consumer know them you can innovate products that. Particular meet their needs or fit their life and it best that the Chinese factories are going to be fast followers and so I think in the New World, those. Does he know great Innovations you come up with their going to have a shorter lifespan because you know you are you are going to have the Chinese competitors coming in and and challenging your price point so you need to be ready to move on to the next product little faster than we used to do. [1:03:46] And with that I'm sorry to report that it is happen again we've wasted a perfectly good hour of our listeners time, and I'm even sad and report we didn't get to all the listener questions so we're definitely going to have to do another one, so if you have any thoughts about the questions we covered on this show we'd certainly encourage you to hop on Facebook, let your thoughts be known and if you have some other questions we'd love you to leave those on Facebook as well and will get them in the next episode and they've you did enjoy the day show we would certainly appreciate a 5-star review on iTunes. Scot: [1:04:20] Yeah thanks for when we really appreciate the questions and hopefully even enjoyed the hot take on Amazon's quarterly earnings and listener questions. Jason: [1:04:31] Until next time happy commercing.

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The Jason & Scot Show - E-Commerce And Retail News
EP091 - Boxed Wholesale Head of Reengagement Nitasha Mehta

The Jason & Scot Show - E-Commerce And Retail News

Play Episode Listen Later Jun 29, 2017 49:37


EP091 - Boxed Wholesale Head of Reengagement Nitasha Mehta An interview with Nitasha Mehta, Head of Reengagement and Boxed Wholesale. Boxed is bringing the wholesale club experience to e-commerce, is based out of Edison, NJ and has raised $132m in capital. In this episode we discuss Amazon's Whole Foods acquisition, disruption of CPG, private label, mobile, customer acquisition tactics, and customer retention tactics.  Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 91 of the Jason & Scot show was recorded on Wednesday June 29, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.   New beta feature - Google Automated Transcription of the show: Transcript Jason:  [0:25] Welcome to the Jason and Scott show this is episode 91 being recorded on Wednesday June 28th 2017 I'm your host Jason retailgeek Goldberg and as usual I'm here with your Coho Scot Wingo. Scot And Nitasha:  [0:40] See Jason and welcome back Jason Scott show listeners in this week show we have a very timely guest, nitasha Mehta is head of reengagement at boxed she previously held positions at Samsung in Amazon box is bringing the Wholesale Club experienced e-commerce based out of Edison New Jersey and is raised over $139 in Venture Capital welcome nitasha. Thank you. Jason:  [1:06] Soonest Natasha we always like to kick out these interviews by having our guest share a little bit about their background and and how they came into their current roles can you talk to us a little bit about how you got here. Scot And Nitasha:  [1:20] Sure, so I leave here and marketing at Fox I've been off for 2 years now which is been an amazing ride it's been really great to see Nvidia, be part of that tremendous growth that we've seen over the past two years. [1:45] Where in New Jersey part of, companies on Amazon on in Seattle on the content marketing team for Mobile Electronics, both been in the e-commerce and retail space for quite some time it seemed like a natural extension to. I joined by a couple years ago and really excited to be part of the team. Jason:  [2:14] Pretty cool and you have sort of the unique title how did you arrive at that title. Scot And Nitasha:  [2:21] Sure thought of Engagement really has a few different facets, my main focus is really customer retention and so hyper focus on customer really trying to understand how to find the light messages and promotion, for a customer at the right time until about one hundred percent of my focus, an email and push notifications are some of the channels that I meant along with programmatic direct mail and polka Matic display. I'm so if a pre-owned Compass Bohemian title for the customer experience. Jason:  [3:04] Very cool and I always is it I was like it when you invent your own titles so then you can be the the the absolute industry Guru of that title. Scot And Nitasha:  [3:16] Absolutely tell us a little bit more about what you did Amazon, sure so I managed a couple of our Mobile Electronics, Sanders and campaigns and so worked really closely with apple and Nike on MP3 players and GPS watches as well as Garmin and TomTom not going, population in 2010 Pacific or GPS devices, and though many of our on-site popcorn campaigns on the pop form as well as email probably manage over 100, weekly campaigns across multiple different brands and inventors Regal how. What do you think about Nike selling on Amazon since you can work for them on the device side maybe you have a point of view on on shoes. Yes but we home yet actually I'm actually not sure if if not user icon shoes yet but we were the first category with an Amazon to bring them on Direct, we had a relationship with with, GPS devices and so when they launched their campaign with TomTom we were able to bring them on which was really exciting at that point but to bring on the he has a venue one of the first category to do so. [4:46] And then how about a Samsung what did you do over there. I was on the Punic marketing team for tablet and so it's kind of on the opposite end of the spectrum working with Amazon as one of our customers and so Amazon was one of our largest suppliers, of iron tablets on other work today cuz they would Best Buy and Walmart on the channel marketing side. Managed promotions for tablets and this was also in 2012 when tablets, they still are but when tablets are really On The Rise and was a really exciting place to be at that time. Then see if it boxed for two years imagine you seen some pretty crazy growth were you like me were you in the first handful of employees. Boxed is only a couple years old right. That were about three years old I'm almost four actually and I started when we were almost. I would say and since then we've. More than quadrupled so tremendous girls were already running out of space at our third office and so it's been a really exciting ride to you there from you know the very early days. Free Colts and then does your role change or you've held the same role and just kind of taking over more and more pieces. Yeah I started in this little a lot of what I've done in the past really like me to. [6:23] Focus on being gagement in particular and so if I go so slow I've been taking on more over the past couple years and I also have a, rebagg ball and thunder marketing for work very closely with many of our Brands and suppliers that box as well. So so imagine boxed has like a typical retail that category teams and all that kind of stuff and even relations you guys have a fun center or is that, you don't do any of your phone that it's kind of 3 p.m. or something. No we do have our own system in it and you have 4 at Sears across the country and so we recently just launched our fourth in Dallas, a few months ago International in the contiguous 48 states. Are these kind of Amazon 1.2 million square feet kind of Caesar these are iMagic pile of it smaller a little bit smaller that we're pretty close. Jason:  [7:29] Nice and for listeners that maybe aren't totally familiar with box but I what's the how do you describe the the value prop with the elevator. Scot And Nitasha:  [7:38] Sure, and once on the last where the online mobile version of your wholesale Shopping Club but we don't have any membership fees and we have free shipping so anything that you normally go to the Wholesale Club on, and spend your entire Saturday shopping we will deliver on average in two days you and all your books eyes. As favorite. Jason:  [8:07] Don't you imagine the answers both but do you feel like are you primarily trying to take visits away from, Costco and Sam's Club so you're getting people to recreate that brick-and-mortar experience online or are you you trying to take visits away from Amazon or maybe Prime Pantry. Scot And Nitasha:  [8:26] I think it's Holloway coexist with all four, Costco fans and DJ's they don't have a strong online presence if they're putting a lot of focus on and so we also are targeting Millennials that may not necessarily, not on the ferry started shopping at his Wholesale Club yet and so. City dwellers and Millennial moms for example are really a huge Target of ours and and. A new that we can coexist with all four of these other retailers. Jason:  [9:06] Got you in what are the things that somewhat unique about the club stores that some listeners may be very familiar with and others might not is they tend to have different product configurations then art. Typically sold. [9:21] At what grocery stores or or even that are sold in Amazon Pantry so you know you might have A4 pack or an 8-pack, on a grocery store shelf and you might have 104 count in the club club store so we tend to call those Club packs is boxed primarily offering Club packs is that, are you getting the same configurations or something in between what's the. Scot And Nitasha:  [9:44] Yeah so we primarily focus on Club packs or the Bahamas you and so we work very closely with our suppliers on, customized packaging Pacific to eat, but still you know what's in the Fun Pack. Jason:  [10:01] Got you and is it has it been difficult like I I know traditionally in the old days Costco has a lot of Leverage I mean you know with a very small store account there the second largest retailer in the US. [10:14] I feel like they used to have these. These kind of draconian vendor agreements where they were the only ones that were allowed to carry a particular configuration so they had exclusivity on this card packs art are you finding it that's less true today or are you you getting. [10:29] That's like like a slightly different version of Quebec or how is that working are you. Scot And Nitasha:  [10:33] Yes yes, spell largely true what we do is negotiate a slightly different variation or size count for the econ version and so we wouldn't necessarily get a soda. cut exact size but we would have this form or variation different packaging specific for us. Jason:  [10:57] Got it in in in general is are you finding like is a big part of your value proposition. The value of the products that because they're buying, Club PacSun you're encouraging them to get a bigger cart that you're able to offer really aggressive pricing or is it the convenience and not having a slap all that big stuff from the store and to the car and all those sorts of things like what what what are the primary things that you think are really driving consumers to use you. Scot And Nitasha:  [11:26] I said was definitely convenient but I would say that's probably one of our, biggest differentiator is and trampolines that are not having for Lego these bolt size 3 six packs of paper towels home especially for myself living in your, I need to go around the corner to CVS every other day for items but I can just buy one time and had to deliver and open Venus was definitely one of our biggest value Problem by overall, we don't strive to be the cheapest prices online but the value of having the Club Vive, RX delivered to your door and not having to pay the annual membership fee is huge Michael. Imagine you being an ex Amazon person and you guys are in the kind of cpg category with a lot of your offerings what did you think about the whole Whole Foods Amazon acquisition any thoughts on. Hey I thought it was brilliant and it was 1030 now. Solution they haven't really nailed down the flash category I'm gone fast food. Growing but doesn't have the brand yet and so I think this really helps them and help them gain credibility within the fresh-faced and I'm usually beneficial cuz. [13:00] Because Whole Foods generally have a ton of presence of any and digital and for listening they're really going to help each other and. Smart across-the-board. [13:14] And then um the Amazon does have an offering it's it's left I found a lot of people don't know about it and it's kind of under serve but it's the Prime Pantry, and it seems like that kind of is there trying to solve, yeah kind of some more problem you guys are with a very different kind of a mechanism I've tried it before and it's like this weird gamification of fun the box and it's like hard to connect. So it's a lot of work it felt like to kind of like Phil the boxing and going to optimize it. You feel like you guys have a bit of a white space from Amazon that they haven't really solved the what you're doing or is there some overlap. Yeah it's a tough I think so I think Prime Pantry and doesn't it's like you mentioned has a brand awareness, have a very unique brand effect and the fact that we only focus on full and so that's her name differentiator from you, time pantries yet Enough full disclosure I'm a customer we will use it at my office so we have a startup and. Yeah it's the food is great for for that. My family is not quite big enough to eat it that much but booked through the guys have that it works great in an office of 20 people you know we get our and then ordering is is really nice to see you guys have done a good job of. Be able to reorder things. Jason:  [14:38] And for lizards that don't know Scot goes through a lot of snacks so that that's that's a meaningful. Scot And Nitasha:  [14:43] They were perfect for you, and B videos is the flying a huge focus of ours as well and so he's a pretty significant portion of our business that's dedicated to start up like yours. Jason:  [15:01] Nice I want to dive just a little bit more into how how you're interacting with Brands and how they view you the one thing on that last question I actually think you're. [15:13] Prime Pantry is almost the opposite of you write like the pantry is really. [15:19] A way for Amazon to sell the small packs and entice the customer to bundle enough small packs together that it's cost effective to ship them. And you're you're selling the big packs which are the things that Amazon normally is willing to sell as eaches even even on there. [15:36] They're the normal website if you will but. Honesty Bee Gees I think one of the interesting things that happen is when when Amazon announced the Whole Foods deal all the immediate talk is how that affects retailers right and you know who which retailers are most likely to be disrupted by by this new Force but I feel like there's been this, the secondary realization, did it's really a big wake-up call for the cpgs that may not have had very much focus on digital right so your. Your Procter & Gamble are Unilever or you know Kindle car for those folks, you know less than 1% of grocery is digital you know you're overwhelming largest customers are predominantly brick-and-mortar and so you know while you're starting to deal with digital it's for a tiny part of your business and now suddenly. You have the threat that that I can a very significant player could be disrupting your category with digital and so I wonder, like do you see that that will you know potentially make some of your your brand Partners more digitally Savvy and maybe more open to, trying things digitally with with folks like yourselves like I could almost imagine that that's a favorable trend for you. Scot And Nitasha:  [16:54] Yeah absolutely and I think we've started to see that Trend over the past few years to the fact that many Brands now have a shopper marketing team but are largely focused on digital, I live in joy tea of my contacts that I have you, contact conversations with our phone that Shopper marketing team and their. Much savvy are there in they were you know. Four or five years ago and I'm so I already started to see that Trend shifts and I completely agree I think especially with this whole foods deal it will continue to grow in that direction and more. Jason:  [17:38] The absolutely, you don't want of the interesting things insert a traditional Shopper marketing there there's a lot of tactics in addition to getting the product on the shelf that are commonly used right like so there's lots of merchandising in Coop and Brands paying for. And positioning in sampling in and we see some of that, on on the Amazons in Walmart's of the world is that something that boxed is doing today in terms of like offering digital promotional opportunities for for brands or is that something you're you'll consider as you you advance. Scot And Nitasha:  [18:13] No it's actually something that we are already offering which we probably started about a year-and-a-half ago and so we probably, oh and enjoy these are real estate on both of our site as well as our ass. And we called many of the placement of virtual and caps and so no at a play on the freaking water and cat food but, definitely in English. And excitement and engagement over these placement over the past year as well which which continues with that trend of Brands moving becoming more more digitally body. Recool the one of the the trends at Costco I don't know about the other clubs but they have the Kirkland brand which is which is their private label and. And I don't know where it started but it's become quite popular and they sell Auntie mall and that's primarily what they sell is that private label. I think Amazon is actually sells Kirkland it's odd it's kind of taking a life of its own and it's one of the they sell more Kirkland online than Costco does. Los customer you guys I really like you guys have a similar offering called Prince and spring maybe tell us a little bit about the rationale of that and how is that going. [19:33] So if the really started off with just paper towels and toilet paper so two in the fact that he's package good that everyone needs an Zen, there's huge opportunity there and really being into stop there and our category that's really dominated by another down even the Sherman and so we started that. A couple years ago and has expanded the printing spring assortment free significance and it's a huge Focus for the company the team has been. Growing pretty rapidly and now we offer everything from toilet paper to flushable wipes to hangers and most recently it was only just launched, coffee and so both ground and whole bean coffee all Source locally. And it's if it's not stopping there we're watching chemo and moving into the food and beverage States as well and so is definitely a huge Focus for us. And I know she have one of things we love in our office is K-Cup coffee and but it's quite expensive in and noticed your private label is almost like half price of, what other offerings are which is which is nice. And it and it tastes good, okay on the so Jason and mentioned you know the brands and in the things do they eat. [21:09] How do you navigate having that private label when you're also trying to get the sharman's in the bounties on the side I met you the good news is you're not the first kind of. Company to do this so I guess it's pretty well-read and ground for him. Yeah I really just increases over all share with in that category we haven't seen any kind of libation going either way and so again you know I think there is. There are products that are recognizable that you would always want, I'm to partner with and and a sore on our site but if we can offer a different selection a different place with wood, in terms most likely Target a different type of customer your that's really are our strategy that. Jason:  [21:58] Got it so I love the fact that you're you're competing with traditional clubs. In the digital space because I fear going to talk about Costco in particular like they're very admirably retail or they do a lot right so I'm really not trying to pick on them but I freakin called them the biggest digital Luddite in the retail industry. I think it's very overt like I think they've just made a strategic decision. We don't want to be digital we don't want to give the customer any reason not to visit our stores and why lie. [22:33] Can kind of understand that sentiment like ice you know I and I suspect most of our listeners on the digital podcast probably feel like that somewhat short-sighted but In fairness to them it hasn't really shown up on their balance statement yet so. But what's interesting there model is sell stuff at the lowest margin possible they're super aggressive on price and their primary profit driver is those Club memberships. You guys obviously aren't doing the membership and that's one of your value props is get those Club packs and get that convenience without the membership. Bed so I presume you have to make more money selling the goods and then you have this this really inconvenient cost that we all struggle within e-commerce which is shipping. So [23:23] Like do you guys have any strategies for keeping the the shipping costs under control I mean I know it feels like that's a ever-increasing. Cause we talk a lot on the podcast about the fact that e-commerce is growing at like 20 to 30% and the shipping guys capacities growing it like 8% and so there a. They're constrained commodity and what they're doing is there charging more for their service as a result. Scot And Nitasha:  [23:48] What does, we offer free shipping on all orders over 49 so that definitely helps with the shipping fees and then on top of that the majority of our orders, the average order size is 9 - 10 items so we are stuck up service our customers are. [24:19] Play higher than an Amazon sample or the typical or sides or just one or two products are order which does largely affect shipping but because that were able to eat shipping costs low. Jason:  [24:33] Gotcha and I guess one of the things that somewhat surprised me. [24:40] Based on your category in the types of items that customers get from you I almost would have expected to see some sort of subscription service and I know Scott mentioned you have really convenient reorder service but if you guys ever you know. [24:53] Like is that an over decision you made not to do some scription and says that something that could be in the roadmap what's the scoop on subscriptions. Scot And Nitasha:  [25:01] Potentially be on the road that is something that we have considered especially for certain items but. Customers into typically reorder like baby next absolute spend baby products for subscription type of service and so that only something like thinking about. [25:21] I may be remembering this wrong but when boxed first launched my recollection is was kind of a mobile app only kind of a thing and then later the desktop was added and again maybe I misremember yet, but kind of curious about that mix of of mobile and desktop, again I kind of like the desktop version cuz usually I'm doing it when I'm at work and I can kind of like, see the product better in that kind of thing but any interesting insights you can share what you guys have learned there. Definitely the launch of the mobile app for mobile first and also. Attack company first and so the majority of our employees are actually on the tax team. The innovator and improving Dorothy experiences while I was excited. And so we launched shortly thereafter. The first years mobile is the majority of purchase it. And the letters how many of our customers prefer to shop through the source of the app the app is really is a convenient option I personally love using the app for me order items, simple to put process reorder and so I think, you're having both options really great for a different use cases. [26:57] And then you know I mentioned earlier and you said this is kind of growing part but the kind of a b2c and B2B element. Did you guys start leaning into the B2B when you kind of saw how people were using things or or tussle bit more about that kind of how that came to be in in anything you can share on mix or anything would be interesting. Stressful that continue growing our business. Meet by the natural extension of epoxy started as a beauty popcorn but because you are stuck up service and deliverable and our own office manager or just the front, LIRR employees I really am from cartoons and truly, is our employees love the snacks in the Beverages and we need the paper towels in the toilet paper it just seemed like a natural extension and now that team has been curling pretty, pretty quickly as well for the past year the huge Focus for us this year and in 2018. Yeah I imagine that it's kind of where we also use you guys for a funeral off the office supplies again the kind of packaging is good as is that kind of where, those got out at imagine before you saw the business side there wasn't a lot of the office stuff. Right yet you continue to add a lot more selection within the office based off as we start to it as we continue to build out that part of our business. [28:33] Wrinkle. Jason:  [28:34] I love that strategy like the more Tech Guys you higher than more snacks yourself. Scot And Nitasha:  [28:39] Very true it's hard to keep snacks in stock at our office. Jason:  [28:51] Hopefully that permit person has a good promo code. Scot And Nitasha:  [28:54] Exactly. Jason:  [29:02] So going back to the very beginning of our conversation reengagement like one of the. [29:09] The huge challenges for all online retailers in particular 84 PurePlay online retailers is, customer acquisition right and I think of sort of the big big player and in the space for the last couple years has been Jet and you know they famously spent, a fortune on each customer in terms of active acquisition cost what's your strategy around acquiring customers and driving that customer value are there any particular tactic sure, you're relying on and any that have been predicted successful. Scot And Nitasha:  [29:44] Sorry we pretty much, across the board in terms of acquisition and retention but specifically acquisition-related focus on TV we launched our first, ad campaign, the beginning of last year and then we launched another one towards the end of the year I'm working on the 3rd right now as well at Subway has been really. I'm really surprised MC Market and so really you know building on the Branded dolphin and having that constant exposure in key markets and then print has been used for us in terms of acquisition so, somewhere to check that is invested a time and direct mail and print we're also focusing quite a bit on that in terms of opposition. Jason:  [30:35] Done at night I can majun Subways particularly clever because you know one one large segment of Shoppers that have kind of excluded from the the brick-and-mortar club folks are our folks that don't use that car. Scot And Nitasha:  [30:49] Exactly. Jason:  [30:54] Yeah so it's interesting you just mentioned a lot of a sort of old-school old-world advertising techniques and I almost wonder in some ways. For Pure digital play like you know your tendon running a lot of companies that are predominantly doing digital marketing if you know some of the. The print stuff could potentially be less crowded these days and so the I don't know the signal-to-noise ratio for that kind of campaign could almost be better than it used to be. Scot And Nitasha:  [31:20] I agree and that's what we're seeing as well we still have a huge focus on digital Facebook it's probably one of our largest and channels in terms of opposition but. Agreed and turn the prince and then even some of some other channels that are starting to come back that aren't necessarily a saturated such as SMS. Is also accused opportunity more suffering gagement but. I do see a trend of some of these older. More mature Channel coming back and playing in a very saturated space which is digital right now. Jason:  [32:01] Yeah have you experimented with any direct mail I that that detention I guess is another one is those mailboxes are a little less full than they used to be. Scot And Nitasha:  [32:10] Yeah we have actually up until I say about a year-and-a-half ago really focus on really use direct mail for acquisition purposely targeting a specific, Tor zip code and planning our campaigns around that and then we started, staying programmatic direct now on and this was a brand-new way to rain gauge with friends were really excited to touch with and so we started talking with with a company called pebble. Jason:  [32:45] Until what what is pebblepost doing for you. Scot And Nitasha:  [32:49] So we didn't micholi at 35 thing with them at to be engaged with, you think I unsubscribe from our email and go up until that and if the only way. Really engaged or engage with current customers with email or push campaigns or display programmatic campaign and so this was really exciting opportunity to, customer that had unsubscribe from our emails I wear either unengaged from them or didn't like the content, and Shannon promos and Deals if they were still active on our site, and so how probable works is if a user within our specific segment. I'm sorry sight but downstairs and doesn't convert within that session I will postal actually trigger ascend, I'm at our postcard or catalog to that user within 2 to 3 days and it's extremely relevant and targeted. He started targeting users 8th on what products are what category is actually viewed when they did visit the site and it's completely different, customer they essentially then either too we send email to which is also a very saturated space. Jason:  [34:08] For sure and I guess what I love about that is it it it's almost like analog retargeting like that you're at you know what, it's their heads Fades retargeting but but via that that analog channel that the you know is potentially a little less saturated that's brilliant, like you mentioned course email is is very saturated but generally when I talked to folks that still is one of the better Roi tactics for them I'm assuming email is still in your mix as well. Scot And Nitasha:  [34:36] Yeah yeah you know this is one of our additional in terms of retention and so I'm still still. Going to be a huge Focus for us I don't see that changing anytime soon but then again you know a good email campaign may get 20 to 30% open rates right over so even 70% users on the table that were unable to engage with info, when you think about the number of impression that you get from a physical piece of mail. Not only two eyeballs but depending on how larger household is because I get a multiple Impressions on a daily basis if you're like me I leave mail sitting on the counter for 2 weeks, are we by the time. Convergex that amount of exposure is incredible and. Target's a completely different user than those who are very email so good. Yeah I think blue apron's a Believer I'd get something from those guys like every every five minutes from from email. Jason:  [35:54] Yeah I think they're actually just looking to step up the the advertising spend is there they're trying to preserve that IPO. Scot And Nitasha:  [36:02] Call. Jason:  [36:06] One of the things when we talked to folks about the efficacy of their their digital campaigns and particularly email like the big Trend you go to any of the shows these days and you know you throw a rock in your hit 30 sort of personalization vendors, and it seems like you know the the big the big pitch is always personalization on those marketing channels is that. Something you're experimenting with is that working or overhyped or what's your what's your POV on that. Scot And Nitasha:  [36:33] No I think that's a huge Focus for us and something that we have in focus on for quite some time is really. Affiliate emphasizing, a one-to-one customize messages creating triggered messages they found customers havior or purchase Behavior I think that is, Chris Lyons messages and 101 customize messages that we can send that, that is our Focus night and definitely something that have a person and direct now is also helping out with. Just imagine visiting our site and going to our baby category and for some reason or another you don't have, and upconverting with another question but then three days later you received a postcard in the mail and the content is all babies focus with navy at 20% off discount any baby item on site. And I think that opportunity there is tremendous in terms of customization. [37:41] Quinn and you guys are actually doing that or that something you're doing up for it we are doing currently. So you have that level of of targeting and whatnot in the mail program. One thing I know you guys do as you have boxed bold which I think is your cash back program and then you have a loyalty program total bit about those and what they're geared towards. [38:07] Bacco program is our partnership with Emma and so if you aren't a customer and you make a purchase on Fox with your AMEX card, you automatically given golden box full which is free shipping. And 3% cash back on all orders so for any regular customer or Montana? I'm a class program is 1% cash back on every single order and so the more you order from box and more. Cash back you get and then a mess up my little get 3% cash back. In the free shipping it just lemonade to the the $50 threshold or how does. And then said so as a shopper it's kind of interesting it kinda reminds me to Chatta although it doesn't have like the sum of the jet elements because you know when you're first starting your kind of like, I can't tell if I'm going to save much and it is you kind of go though you just saving it feels like you're saving more and more than like and I was just paid on my NX I didn't really realize I was into some of their special thing, yeah time to get through you realize you actually saved quite a bit is that that tensioner. Explain that rational so it's a little bit different than that where the more you ask the car somewhere you're saving, our cash back program is based on the total part value so if you're sending $100 in the order then you're going to get $1. [39:46] So you can see it anytime in your account and so the more times you purchase was box you build on your cash back value. Jason:  [39:58] Interesting like one of the challenges with those kinds of value props. And when it's there's almost a little bit of gamification and you're certainly like driving customer lifetime value with the dollars back but I guess the downside is. You know a customer super price sensitive about one item and they log on your website and they look at the price of diapers and they go somewhere else and look at the price in the. The total savings may not be reflected in that item priced it does that work against you or. Scot And Nitasha:  [40:31] I'm sorry I think they're a lot better value popsci we offer letter. Different art differentiators but you have so we may not if you, don't have it the cheapest price on say it's more about the experience I would say we should we offer to free samples on every order so it's somewhere to go wholesale, shop in Carthage Area 3. A lot of people go just for the samples so we've kind of levitated that online so you can choose to free samples on every order you'll get the 1% cash back on every order on, free shipping or no membership see if I think all and all the customer experience really speak for itself, and then not to mention I don't know if you receive battery if you notice it in your box. But we also have handwritten notes, to every customer that I was just too so there's a nation with personalized S5 to our entire order earrings as well. Yeah I seen that kind of borrows from the chewy folks today I don't know who started it first but they were always well known for them yeah. Jason:  [41:41] Scot Scot has a giant collection of postcards that same and you guys order a lot of Oreos. Scot And Nitasha:  [41:46] Call podcast research those for them the Mondelez episode. Jason:  [41:52] Exactly. Scot And Nitasha:  [41:53] Oh yes we've done a Facebook live with it with model eating Oreos so and said I love you. Jason:  [42:02] Very cool I'm sad to see their stock went down based on the Amazon announcement talking about the impact on cpgs. [42:12] Yeah but I'm glad you mentioned the sampling cuz that feels like untapped area for a lot of e-commerce players I'm imagining. The sampling is one of those areas that you're able to use as a shopper marketing program for your Brands is that true. Scot And Nitasha:  [42:27] Yeah, a huge part of our current marketing strategy with our suppliers and and they love it because it's a great way for us to testing products and so for considering a sorting a new item, stumbling program is a great way to see how our customers will respond to it and then we could also be engaged and put those customers after the fact and send them offers on the full size items, we do I said or some I am based on what they've actually chosen to add the car, and a kind of potential there and you're offering, products that are new to the platform or just even leave I wasn't as limited-time offers or so you're a big focus and comes over sampling strategy. Jason:  [43:17] Yeah and so this could potentially be controversial but do you work the your private labels into the sampling program as well. Scot And Nitasha:  [43:26] Especially when we launch a new product and that's one of the first places that I will want to watch it as is the other sampling program. Jason:  [43:36] Yeah I love that tactic again it just, there you know so many boxes are going out right now not taking that opportunity to introduce that customer to other high-margin products that they could potentially get addicted to seems like a real mess for a lot of players so I love that congratulations. Scot And Nitasha:  [43:53] Yeah. Thank you I absolutely agree especially for a brand that many new customers haven't heard of other don't know much about a great way to introduce it to them. [44:07] Cool one thing I thought was kind of a little bit of a non sequitur I was navigating through the site looking at different categories and of the, one that really stuck out as being an unusual was hotel and travel with, what's that all about. Last week and end of the following, today this is something that our partnership Cena's been working really hard on it and we're really excited about it at all so seem like a, a natural extension for box, I still have our vacation packages and now our customers and can go on and and really find some of the best hotel deals I played around with that and I haven't found better deals for for many of the hotel but that I was searching and so. A great. Please our customers I think of a natural extension of the business. So your Skype now getting a new variety of non-physical kind of stuff. [45:19] Yeah if I see if you're on Boston you're looking as backup for your home or your business and why not be able to book a vacation and at the same time and so. Skyler really excited about this and they don't I don't think this I think this is the beginning of a much larger partnership. Jason:  [45:42] Very interesting you don't I'm curious so we talked a lot about your business today we talked you know you're in a category that's, I would characterize a sort of digitally immature and so you know you're an advanced digital player in a in a space that that seems like it's just on the verge of getting disrupted if you jump in your time machine and look forward to your two, you know how do you see the the industry in your category changing do you think it's going to look a lot like it looks now do you think it's going to change dramatically. Scot And Nitasha:  [46:17] What I think with the time by we mentioned before especially with the Whole Foods acquisition I think, more and more brands are going to invest more dollars into digital and we're already starting to see that now are at the econ, your arms of specific brands are growing larger and larger and they have a lot more, and as well and so I see that really being a huge opportunity over the next year or so so really, incident and create a new and exciting opportunities with some of these friends, one thing that I think that I went really love about working with fox, is the fact that we're so small and then bowl and we're willing to Casting things and new features and so we've actually created features for a brand based on some of their preferences, and though I see that continuing to be a trend machine shine over the next year or so. Jason:  [47:21] Very cool III suspect that as as you know the brand start getting really serious about digital alike as we see some consolidation of you know there's a very long time grocery at the moment and brick-and-mortar grocery. Anna. [47:37] You know it feels like there's almost this bifurcation that you're going to potentially benefit from that like the traditional grocery store is getting really disrupted because it's it's starting to be really driven by fresh and organic. And you know so so folks are looking for. One experience to get that really fresh stuff and then once you have that really fresh stuff you say are you know what's the most convenient way to get all the rest of my. My goods in so it almost feels like. [48:04] You know where I used to do everything as a One-Stop shopping at Kroger now I'm starting to see people you know that are. Going to all the or Trader Joe's or Whole Foods for their they're fresh and then they're relying more on club or. You know are are big online friends for for all of those replenishment items. Scot And Nitasha:  [48:25] Construe. Jason:  [48:29] Well nitasha congrats on your success so far. I think that's going to be a good place to wrap up because it is happen again we've perfectly wasted all of our a lot of time. So when a remind the listeners that they're always welcome to continue the dialogue on our Facebook page and of course have you liked this episode we'd sure appreciate a review on iTunes if you didn't like this episode just send an email to Scott. [48:55] Nitasha thanks very much for being on the show and joining us. Scot And Nitasha:  [49:00] Thank you so much for having me as a pleasure to hop on the podcast you guys are building in wish you guys nothing but the best. I thought I think you sound like. Jason:  [49:16] Until next time happy commercing.

The Jason & Scot Show - E-Commerce And Retail News
EP084 - Amazon News, Walmart Earnings, Rumors

The Jason & Scot Show - E-Commerce And Retail News

Play Episode Listen Later May 21, 2017 62:17


EP084 - Amazon News, Walmart Earnings, RumorsAmazon News Prime day - 30 hours long, sometime the week of July 10t Amazon market cap crossed 2X Walmart 20yr anniversary of Amazon IPO - A $10K investment then would be worth $6,410,000 today 1 click patent expiring Amazon expanding into Pharmacy and Furniture Amazon B2B impacts Grainger (Now predict that 80% of the sales by 2021 will be online) Brands moving ad dollars from Google to Amazon Walmart Strong Q1 earnings- Ecommerce up 63% (40% organic), GMV up 69% Same Store Sales up 1.4% Went from 10m SKUs a year ago to 50m SKUs today (Amazon has 355m) ThisIsStory opens Jet.com Fresh themed story Walmart files IOT Patents Other News As earning season wraps up, discount retailers, dollar stores, and warehouses are up, while department stores are down. Samsonite purchases Ebags  for $105m  Google IO - Google is all in on artificial intelligence Target tried to buy Caspar and settled for an investment Target may be trying to buy Boxed Scot will be hosting "Amazon & Me" an all day workshop on Tuesday June 6th at IRCE, he can be found in the Channel Advisor booth #607 for some of the show. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 84 of the Jason & Scot show was recorded on on Friday May 19, 2017. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. New beta feature - Amazon Automated Transcription of the show: Transcript Jason: [0:25] Welcome to the Jason and Scott show this is episode 84 being recorded on Friday May 19th 2017 I'm your host recent retailgeek Goldberg and as usual I'm Scot Wingo. Scot: [0:39] Hey Jason and welcome back Jason Scott show listeners Jason spend a little over maybe a week week and a half since we have chatted how have things been if you've been how many cities have you had since we last caught up. Jason: [0:55] This may be the first time I've been able to see this all year but I have hit zero City since we last chatted I meant home in Chicago for almost two straight weeks. [1:07] She is she's at she has helpfully packed my suitcase and is eagerly awaiting my departure to the West Coast on Monday morning. Scot: [1:16] Put it right by the door there. Jason: [1:17] Exam. Scot: [1:19] Cool so I guess we can't talk about any trip reports any other things going on you want to highlight before we jump into it. Jason: [1:29] I do you know where you like to talk about the fan mail we get on the show but I got some angry fan mail this week. [1:39] Well it's always the same angry fans Jason Delray of recode. Scot: [1:47] What did we do to engage mr. Del Rey. Jason: [1:52] Yes what's the argument sorry about don't get an argument with people that buy their ink by the Barrel in there. Scot: [1:59] DigiLink. Jason: [2:00] The digital anchor pixels by the barrel. So if you recall last week we had a great conversation about Amazon with Andrea and the. Topic came up of jets and I did mention that the Jason Del Rey. I had written the article that sort of implied that that perhaps jet. Close I'm sorry that the Amazon closed Quincy. Out of spite for Mark Lori you know who's not competing with them at Walmart. So we had a little conversation about that and Jason me actually very kind note to clarify that I had I had soda misrepresented his position and then. He's really doesn't think that, did Amazon close Quincy because of Mark Glory but he does think that some animosity for Mark Lori might have played into, the communication around the closing of Quincy in the fact that they said like what we closed it because it was too difficult or not possible to make it profitable and so so Jason series more of that like the communication may have been a little more of, negative as a result of the of the. The Jeff Mark animosity then then the actual business case then I suspect that he's probably right like that certainly does make a lot more sense. Scot: [3:28] Yes it's almost like you know Amazon kind of crap that if you will. Jason: [3:35] Exact exactly that I quickly showed up on a crap report and they in the shutter shutter down. Scot: [3:43] Google that's said there's been a ton of news in industry and as I always like to say it wouldn't be a Jason and Scott show without some Amazon news. Jason: [4:07] Yeah Scot it feels like there's another interesting stuff going on and Amazon this week I think we finally got the announcement about, Prime day for this year and I'm I'm struggling to even call it Prime day because I think it's now Prime days plural. Scot: [4:27] Prime day is prime day 30. Yeah Dave it's weird because there's several news reports picked up and said they're hearing from Amazon that it's going to be the week of July 10th through 14th, betting person was in 11th that's kind of where I'm going to put my money and then it's going this year it's going to be 30 hours were just kind of interesting which is like kind of random it's a, day in 6 hours so I guess they're trying to pick up another nice 18 hour window and then. The six-hour window when when most folks are asleep and then pick up a morning would be my guess. Jason: [5:09] Yeah you could you not yours you could imagine they're just creeping it ever every year and that eventually it will be like in always on promotion. [5:22] Or cynical person might say that they're making sure that they dramatically beat last year sales numbers. Scot: [5:28] That is now it should by its nature since the six hours longer to see that's going to be one sick so the 18% more juice from hours assuming a linear distribution. Jason: [5:42] Thanks for doing public math on the show that's always impressive to me. Scot: [5:46] Yeah yeah this is why we have to delete the other two shows. Jason: [5:50] I was just going to point out no editing involve folks. [5:54] I think also someone exciting we had talked about the the likelihood that this was going to happen but Amazon had a nice little uptick in their stock in their valuation is now officially twice that of Walmart. Scot: [6:12] Yeah yeah and I haven't seen anyone else who visited the word perilously close to that point that I've calculated again in real time on a show probably around midnight a caveat there, that's a basis would be, close to the number one richest person with over a thousand in the stock is kind of hovering around the 965 970 so we're not too far away from when I think that too so, let's see I think I have some kind of a strong showing in Q2 or some kind of catalyst gets it over $1,000 I think we'll kind of see some articles about the. Jason: [6:50] Yeah that that is going to be fun to watch regardless that's a really high tax income tax neighborhood with with Jeff and a Bill Gates end up there. [7:04] And I will one doesn't even that same neighborhood does I meant within a mile and a half you got two guys paying a lot of income tax. Scot: [7:11] I thought you meant the neighborhood of the top five on The Fortune 500 not the physical neighborhood. Jason: [7:14] No I'm just saying that that police force in Seattle is well-funded is what I'm. Scot: [7:21] Absolutely. Jason: [7:22] The PTA is is the coppers are overflowing. Scot: [7:27] Yet another nursing one is this week was the 20th year anniversary of Amazon's IPO and you know when that happens with these accessories is he always interesting data points and if you put a dollar in your every dollar you invested in the IPO 20 years ago it would, each of those dollars would be worth a $641 today so if you done a thousand that would have been worth 641000 and if you done, you can continue the math 10,000 will get you up to 6 million and that's why Jeff Bezos is at the heading towards the top of that list because he owns a lot of Amazon. Jason: [8:05] He invested about $2 in in that original IPO. I think that's mostly true but when you say when you invested or you might get that I would point out that back then you probably get a paper stock certificate and I would have lost the certificate so I wouldn't of came the money but. Scot: [8:24] Even 20 years ago the paper was really just about sibo and you're registered and it's okay if you lose the pay. Jason: [8:30] Oh thank God I was losing a lot of sleep over that. Scot: [8:33] So you should actually check there's every state has a place to go look to see if there are someone looking for you to deliver that lost share of Amazon stock. Jason: [8:44] Luckily right after the Libyan Prince they're usually calling me so I don't I don't have to look it up. [8:50] It's odd anniversary year for Amazon it is also the the. Anniversary of the Amazon one-click patent and the reason that's interesting is it's the the final year of the Amazon one-click patent so that expires this year. Scot: [9:09] Who do you think will see a rush of people kind of coming out with one click now that they can't. Jason: [9:17] I suspect that we will like I feel like you'd only on Amazon like. [9:24] Exercise the pageant really aggressively and I think that you know they got a licensing fee from eBay if I'm. If I'm remembering right but I feel like people had been skirting the line on that patent more and more in recent years and so you know maybe it won't be a, a watershed moment but I think it in certain sites it's certainly going to make sense and so I do think we'll see more of that. Scot: [9:47] Nothing eBay doesn't license that's why I have this weird kind of two-phase commit it's kind of like you know, buy and then you can go to the PayPal flu and even unit they try to integrate those things are there still a two-faced but apple is one of the biggest licensees of one click. Jason: [10:05] Okay so I may have remembered it wrong I thought eBay was the company that the Apple actually prosecuted the pastor that Amazon prosecuted the Pats and again and there was some settlement or something but I'm a. Scot: [10:17] This will be a fun thing for Lester's to help us research Sean I definitely do Apple license is a very large licensee I don't know who Amazon tutor. Jason: [10:27] Answer those guys I'm certain are looking forward to that patent expiring if nothing else. [10:33] And then there was also some news that it looks like Amazon is getting more serious about a couple new categories, Furniture in potentially most interesting the the Pharma industry the Pharmaceuticals. Scot: [10:48] Yeah. You know what's what's fasting about these rumors are Amazon announcements I think they a lot of them come out of job postings so the two I read kind of hit read between the lines of job posting this and then talk to me Amazon source, but each of these days so CVS was down pretty materially the day the farm and news came out and then Wayfair and a couple other Furniture companies for down pretty substantially the days the furniture. Sucking out so. Yeah it's kinda it's really interesting your last 20 years to see this work like 20 years ago I run laughed at Amazon and if they announced we're going to come out for my run be like or if they even if they acquire drugstore.com NC, I care too much about it oh no sorry the other guys did but they weren't investor drugstore.com and. We're playing in that area and everyone scoffed and now when they're just so with that they're getting there they put a job putting out stocks go down to 20% so pretty amazing. How much to move the needle here in the last 20 years. Jason: [11:48] That alone is a very powerful in both these categories are interesting cuz to your point. Superficial like there'd be a reason that both of these categories are. Difficult and obviously there's a reason that neither one was the first category that Amazon went after and there you know there's only going to be reasons that the Legacy in that the incumbents in those two segments, are saying here's why we don't think Amazon will be as successful in our segment as they have been in all these other segments and and that of course, you know I gets the hashtag Famous Last Words Furniture is interesting because it's not likely that the. The enormous of fulfillment center infrastructure that Amazon has is very well suited to Furniture in so that you know there are some third parties that have built these these Furniture distribution Networks. And they often require like white glove deliveries and you know very regular size stuff and even though. Amazon has built a couple of distribution centers or Phillips centers for a regular sized items but the really design for things like big screen TV's not necessary sofas. Inside of Amazon where to get really serious about furniture. It would be interesting to see if they would build a new fulfillment center infrastructure or how they would it would handle that that whole part of the thing because it doesn't seem that could leverage all the existing FC's. Scot: [13:16] Yeah and that's that's one of the keys they report so some of the job postings are 444 falmont centers that are going to be designated specifically furniture and Appliance so so but they never been contact with that. Name an end to point and never to my knowledge I know they got a pair of them at centers that have kind of steaming and ironing and kind of some very apparel they have a grocery footprint, they have a small item that return footprint that have a large item that's largely is for large Electronics this is the first time I've kind of seen, any Donuts Center tag with furniture and Appliance in and then certainly it sounds like they're building for sale that's. Pretty interesting and going to be a whole new new them footprint to see what they're doing. Jason: [14:04] Yep and that that is a category that you look at and say has not been very digitally mature a lot of the the. The traditional Furniture retailers would say like oh gosh people aren't going to be able to aren't going to buy furniture they can't come in and see it and so they hid them under invested in. In digital in e-commerce there's certainly some exceptions out there so that's an interesting category and then potentially even more interesting is Pharmacy again bunch of unique challenges about. The distribution Network for that and in that case particularly the delivery and dispensing has a lot of regulations attached to it. But you talk about disruptions you know you have three very large chains in in the u.s. Walgreens Rite Aid CVS. And the something like 60% of the revenue from all three of those chains is Pharmacy. I said that literally is their reason for being that drives all the trips to the stores and then they hope to sell all that all that stuff on the Shelf as a, serendipitous Discovery when you're coming in the store to fill your prescription so so it won't have Amazon was able to disrupt. Pharmacy in and you know really really own direct-to-consumer. Fulfillment for pharmacy that that would be those those chains could not survive without walk-in Pharmacy. Scot: [15:31] Yeah do you think the whole prescription thing in management of that is insurmountable or you think there's actually a better customer experience to be had in there. Jason: [15:40] Yeah I know I think it's exactly the opposite I think it's inevitable that the majority of prescriptions that people are going to want home delivery like it just is a better experience it's a chore to have to go. Pick that stuff up like there's a subset of that industry that you need kind of on-demand fulfillment so you just had a medical procedure and you need to stop on your way home and. And get some pain meds or something like that but the overwhelming majority of Pharmacy are these. The stuff that the majority of Americans now take for for chronic conditions and so you're just. Virginia if your whole life and it's a heck of a lot easier to have that stuff, show up at your door there's some really Innovative companies that are tackling individual markets like I think of capsule and in New York for example and you know Amazon certainly has the resources to. To go after that and saw that on the national basis and you know if and when they do that that's going to be a scary moment for other traditional drugstores. Scot: [16:44] Another category that's interesting we talked a lot about on the show and I know it's kind of a hobby for both of us to follow this one and it's kind of the B2B industrial category, and I'm just kind of the brief history here on this a deep dive cuz this is definitely out, that we should go deep run but that the Amazon piece of this is what she back in. April I think it was April of 2015 Amazon launch time. [17:14] Amazon business they used to have the thing that preceded it was Amazon Supply and it really signaled. [17:21] That Amazon is getting pretty serious about B2B and you know it's funny a lot of the B2B players really kind of laughed and said you know we have this network of. A thousand stores we have same day delivery there's no way you'll be able to counteract that and I would maybe think of this is Granger I was just one of the big players in this kind of B2B category and Industrial. Lovegood's has had a really rough first quarter so it started out they they. The mr. numbers worse than they ever have and then it took awhile for them to kind of come out and explain what was going on and they really just a simply said they've seen a seismic shift over Ecommerce and dinner. They called out specifically but reading between the lines it sounds like Amazon strategy is really taken root and it is causing them a world of hurt, one of the things I thought was interesting is when they came out and said kind of readjusted expectations they said they now predict that. Over 80% of sales by 2021 will be online and that cause analyst to take because they're so. Built out in the stores and all their margin is kind of. The accounts on people coming in the store analyst came out and cut their whole long-term margin Outlook by more than half. [18:36] So there's definitely see changes going on in that part of the market we haven't had a ton of time to talk about it and I think it warrants a deep dive. Jason: [18:45] That we should talk I've been to that one either, Factor there that seems really scary for Granger a lot of these B2B companies have contract pricing or negotiated pricing with each individual customer so there's, their tents and not be a public price and, you know they rely on price application you not knowing how much anyone else is paying for the goods and so Granger's had an e-commerce site for a while, but they they charge like the highest possible price on that e-commerce site so today, you know that the customers are buying online we're paying the highest price and one of the other things that they announces that they've had to dramatically. At as all shoppers are shifting the purchasing online they're their price sensitive online and so you know how to say Amazon, has the exact opposite pricing philosophy so they had to dramatically lower their prices and so it's a double whammy you say like wait a minute all your stores are so your sales are shifting online away from this huge investment in brick-and-mortar that you have, and you're having good to dramatically reduce the margins you get for online sales you know that doesn't give us a lot of confidence in your future. Scot: [19:53] Yep that's when I want to talk about it really news but it's kind of trend I just wanted to bounce off you and see if you're seeing the same thing so so it's my talk to. Brands all the time. And yeah I don't really causality but because I think we talked a lot about Amazon comes up for really interesting conversations over the years used to be. [20:19] What should I trade you be in that kind of thing, now what I'm finding is in Pride like the last 10 to 15 conversations I've had with Brands there they're really getting very serious about advertising on Amazon and I don't really see this out in the press three much but no. I now hear that stat come a come back to me that that I use all the time and that you no more searches are done on Amazon then for products than other sites like Google and it for she was the first service this like for five years ago and now there's several sources for the data, so Answer the conversation goes you know what we're doing is restarting it's been a lot more on Amazon ad Platforms Night if I have to that AMS Nama and we can go into that on. If I do Deep dive on this too and certainly you know it had gas like Andrea and most break talk about it on the periphery. What you interesting is what I'm seeing is this very quick lifecycle where brands are starting to the test and then it is a brand that you know. There their name brand so they have a lot of marketing dollars already in all kinds of different buckets, and at least we're starting to see them slash those at dollars it towards Amazon rapidly, also some folks have moved north of 30-40 50% of their previously mostly Google ad dollars over to Amazon and it's because of that so they can measure very. [21:50] Easily how it is moving the needle on Amazon itself but they're also seeing a very powerful spillover effect off Amazon. [22:00] It's hard to quantify that and I've talked to some of the other doing and its proprietary nothing. I don't want to go into it now cuz though I think it would reveal who they are but it's really fascinating to see this and I would not have guessed this would happen this quickly and I just kind of wondering are you are using the same thing in the hearing the same discussions. Jason: [22:19] Yeah absolutely. In it it it feels like for a couple reasons like certainly one is there is this like shift 2 more miserable, forms of media and more more sort of green eyeshade evaluations of marketing spend and your point when you advertise on Amazon you can it's Noah believe that that had resulted in the cell whereas a lot of other advertising Vehicles it's not been so the KP eyes have to be more, more wishy-washy and frankly like there's a lot of ugliness in the whole digital advertising space about like when you measure things like impressions. How accurate those measurements even are and is it about that sing that are person as that below the, the the full the never invisible to the human eye on all these sorts of things come into play into the the ads on the Retailer's site, you know certainly have an advantage and measurability but I actually think it's it's two other factors that are really driving it like that. The top on when you mention like hey if Google is been a traditionally effective way for me to advertise in particular. I've been really effective and then you start to hear that weight 55% of all. Search traffic starts on Amazon not Google you say man my portfolio of of pieles should. In 55% of those dollars should be going to Amazon not to Google in so you're starting to see Brands want to make that shift. [23:51] And then you have this third problem for the account teams that are particularly responsible for selling their own products on Amazon. There's a Amazon has this great virtuous cycle for Amazon which is when you launch a new product on Amazon the only way to find it is inserts right like unlike a lot of other e-commerce sites where. We're about 90% of the users are using the nav and maybe 10% are using search Amazon is almost exclusively a search based. Experience and the only way to show up in search is to have a high velocity of quick through on your product. And when you're a new product you don't have a high velocity of quick through so. You literally have to see the system by buying ads to improve your visibility so people could through to your product detail page so that you can get some volume so that you can start organically showing up in search. [24:44] So it almost necessitates that you make that that investment and what's what's been interesting to me is. [24:52] You know a brand of spending money on marketing like these tennis spend money out of a couple budgets and so usually. The first thing you see is that there's a sales team at you know Procter & Gamble or if you know you pick any brand. And they're responsible for selling the family care products through Amazon and they have a sales budget to invest in promotions on amateur Amazon that help himself just like that. Promotion budget to invest in in-store Shopper marketing at Walmart tell them so. And into those are the guys that originally are investing in these these AMS services to have their products show up so that they can start getting that search visibility. But there's a much bigger marketing budget that's owned by the CMO and that's the sort of brand building General awareness budget, I'm in that usually the budget that's invested digitally and things like like Google and so the interesting trim we're seeing is a lot of brands have always had a presence on AMS, MN other retailers advertising platforms. From those account teams but now it's becoming much more common that you're seeing the CMO allocate part of the brand building budget to showing up on these retail or sites and well. Amazon's the by far the largest Network in the US the Walmart advertising that work W an ex is very big target has a meeting full of network, Best Buy has a meaningful Network like almost every big sight there there's a separate team that's called the site monetization team and they're focused on on selling these marketing products brands that that died. [26:31] You don't want visibility on the sites. Scot: [26:33] Young I'm kind of curious if this going to start to show up in a lot of the ad tectonic companies. Results on specially Google because it does seem to be this, the kind of destroyed the Google milkshake so it'll be interesting to see if if we start to see him it back or maybe you could just big and diversified enough it doesn't it's not Material or something that we should if you're interested in this maybe, Too Deep dive ideas maybe we could get some Worcester feedback on you know which one of these is most interesting so we've got a Amazon marketing platforms and entrance and then we've got the B2B DS2 topics there. Jason: [27:15] Yeah good stuff and I guess one of the thing I would say there, one thing holding Amazon back a little bit at the moment is there ad platforms are not nearly as advertiser-friendly as, since somebody that their Core Business Like Google right so there's lots of friendly api's that all the Aztec guys can build products that talk to on things like like Google and the. Technology you can use to interface and execute your ads on on Amazon and and you don't even greater or stand on all the other retailers sites his is. Relative William in church so that feels like with the one area that needs to change for it really to catch fire. Scot: [27:53] Yeah and we've had several guests on the show say that they're pretty big kind of aspirations there so I think they'll get there. Jason: [28:00] There's their zero doubt that they could solve that problem and likely will. Scot: [28:04] Cool exit on Amazon you think anyone's going to slow those guys down. Jason: [28:13] Well I guess it depends on what you mean by slow them down III I certainly think that they're going to continue to grow and capture more market share in so if you're if you're picking a winner it's it's clearly got to be there, but I don't think it is a one-horse race and so I do think there's some other retailers that you know of, in a position to carve a pretty big pies for themselves and the one you think of the most in the one that you know frankly at the moment has a much bigger than Amazon is our friends at Walmart. Scot: [28:46] Yes yes oh Walmart had their first quarter earnings out and I think. Most of the reaction I've seen has been really positive some some folks are saying you're out of the woods and others are calling and green shoot so kind of, yeah different levels enthusiasm but mostly enthusiasm the one metric everyone's really excited about and I thought was. Pretty awesome is Ecommerce was up 63% year-over-year to you as a reminder e-commerce cornichons going about 15% maybe at 2 gets 14 desktop in two or three said that night maybe. Natural north of that but called 15 to surrounding and, Amazon consistently as a company grows in the mid-twenties and then if you take out a bunch of pieces the egm part of Amazon instead of the marketplace are growing, to clear around 30% so twice the rate of e-commerce so here you have something growing for X rated eCommerce witches witches great now Walmart hasn't been consistently doing that they've been all over the map here, so you're one skeptic one skeptical think people could say as well. The last year they didn't have a jet so is this all inorganic growth into the Wall Street analysts have taken some of Walmart's comments but I gave him enough data to back into it and, no the ones I've said have estimated that the organic growth was 40% your beer so still a really good showing ahead of Amazon's growth rate and then when you later in the jet would she have the Dell 23% or you get took up. [30:21] Pretty significant growth number so you have it too early to call that the strategy is working but there is definitely this is better than - 5%. Jason: [30:30] Absolutely and you know it, a huge warning sign for everyone else in the industry Let's Pretend analysts are for sure right in his 40% organic growth so the whole e-commerce Industries growing at 15%. By far the largest player in the Commerce industry that alone is is like 30 or 40% of the industry, is growing at 30%, and this and like most likely the second largest player in the Commerce industry is growing right now at 40% so that actually does not leave a heck of a lot of growth, for everyone else to get to that 15%. Scot: [31:10] Yeah there's there's two kind of outcomes if if the industry keeps going at 15 then. Online people to share will what I actually thinks going to happen if I grinning kind of a golden HD Connor Square I think if you don't just ties into the mall again theme I think we're going to actually see the, Tire e-commerce sea rise and we're ghosts are too. Bump up from that 15% we've had for years and start to get up towards the 20% that that's kind of yeah I think that's what's going to happen because and then the, and what that'll do is the percentage of sales that are online is going to start accelerating it's been kind of if you look at the comscore data in the Census Bureau data, it's in the sky like straight line for a while and it. I feels like the elbow the curve so I think this between q1 and Q4 I think it be a attic will start to see the really interesting inflection point there. Jason: [32:01] I think that's totally possible I like to think of it is, the really isn't an e-commerce industry like they're a bunch of product categories that are each a different places in there, certain maturity or adoption curve in in general across all the segments we see you once they get about 20% of their their Sales Online like it becomes a major disruption for the the incumbent model in so I think they're just, a heck of a lot more retail segments that are that are rapidly approaching that that 20% threshold in so like I do think that you can, that you could imagine a bunch of those crossing over that threshold then driving up the overall industry average. Scot: [32:46] Coupler just two bits of so if the first time they just close the DMV number in that was up 69% so when, when Revenue grows slower than gmv that mean to take rate is going down at I don't think that's enough of a Delta to be concerned it usually that can be explained and mix so all these marketplaces have. No a different mix a different take rate for electronics let's say is usually some 10% and then some of that jewelry is north of 15%, what is a nursing kind of trend watch over time which could indicate that there's some price pressure there or something like that, I'm Sims 4 sales improved 1.4% in the physical stores so that's good and. Jason: [33:29] And that beat analyst estimates. Scot: [33:32] Yes that was an improvement and you know it. [33:37] Walmart's been on about a year Journey may be teaching months where they've been investing in stores in hiring people and raising their, wages and cleaning up the stores really focusing on you have the day today blocking and tackling at the store level and that's an indication that that seems to be working and as we know later than other same-store sales numbers out there and 1.4% is, printable right now it's going to got a plus sign in front of it which I think many retailers would, really like to have on their teams for sales the quality of earnings growth improves which is good and then what the guys always measure on the sun and this is I've been being this drum for. Pearl every 15 years is at this point in time Amazon has you know, over 3 and 55 million skews so when it comes to selection no one comes close to Amazon it's that marriage of the one p and 3p model that does it Walmart seems I've got religion around this and it's widely reported, that they went from 10 million skis a year ago to now that 50 months can still drop in the bucket kind of 1/7 of Amazon but you have to go up 5x in a years is pretty impressive when for you know. What was yes 15 years and be a Walmart has been kind of in single-digit millions in here the last couple years they've they've really started to get very serious about adding selection. Jason: [34:59] Yeah absolutely in it it seems to me I mean when Amazon or when Walmart first wants to Marketplace like you know they didn't get immediate Traction in there you know they were kind of, judicious about who they let on to the marketplace and I know the sellers like really complained about. The platform in the the the tools and how many schools you can on more than all these sorts of things when you see that jump from 10 million to 50 million my section is that they fix the bunch of those problems in the third, they're much more seller friendly than they then they were originally. [35:39] Couple other little things in the Walmart world there's a great store concept that I can't remember we never talked about on the show, call the story or or formal name this is story which is a retail space in New York City and it's kind of an interesting concept they they. Are a great mix of Commerce and content, they come up with a theme every month or two and they redesigned the retail space. Based on that thing so the theme could be. A category product like health or you know measured self or innovation or something like that, and you know they design a complete retail space around that theme in so, when you go there from month to month you you wouldn't expect to find the same product you'd expect a completely different sort of Rich immersive experience, from the original concept they have been able to sponsor a number these stories so they had Brands come in and say hey we want you to develop a whole store concept around, are our particular brand and this month's story debuted a new A New Concept in the space and it's it's jet.com fresh. Scot: [36:58] You and I have been to several shopping at work meetings at at that store it's really cool it's kind of. Antiques curation to the the Instagram think because the store is the simply just wipe and replace every wish you do every 2 or 3 months is it courtly. Every month with what's that site. Jason: [37:17] I think it tends to be about every 2 months but I don't think it did so I got to fix schedule. Scot: [37:20] Come on Sia yeah yeah so are you going to go I think you're going to be in York City going to go stop by. Jason: [37:28] Yeah I haven't been to this concept yet it just open I think my next trip to New York is maybe end of next week or two weeks from now and so I will, definitely look forward to checking it out and hopefully we'll be able to tell our non New York westerners about it after that. [37:45] And then no one other piece of interesting new Walmart news this week is that Walmart's I filed for a number of Internet of Things past tense, in the, space so like everyone's really familiar with Dash buttons and dash Auto replenishment Walmart has patented and number of sensors. Detect when a consumer is likely in need of replenishment so it sort of, implicit is a replenishment instead of explicit so you don't maybe it's a toothpaste holder that can tell you when you're out of toothpaste, but other interesting play with some of these sensors are designed to tell you when the product you bought the perishable product you bought is about to expire so I could warn you that your. Your milk is expired or your cheese or something like that I don't know she's never expires now that I think about it but you get the. Scot: [38:44] Cheese expire this green stuff on it. Jason: [38:48] That green stuff in cheese I'm just getting I think it's penicillin no that would be bred never mind. But in any case interesting that the Walmart is investing in that in that ipspace we talked about. The internet of things and Auto replenishment on the show a couple times and it is very likely that five or ten years down the road sort of 40% of the goods that you. You buy in the grocery store today are likely items that magically show up at your door because your house knows you needed him so, I think that the retailers that are investing in returns and brands that are investing in that technology now are are wise to do so. Scot: [39:32] Yeah yeah one news item to kind of break out of the Walmart side that we were remiss and covering and so we had this flurry of activity there were Walmart bottom of Oaks in between shows of one of our gas company was acquired so Samsonite acquire D-backs was cofounders Peter Cobb is good on your end we've also had John Norma, two of the three or four Sounders on on the show. Jason: [39:59] Acquire. Scot: [40:01] Yeah yeah I'd say so. I don't think it's a huge stretch to say that we basically put this deal together but anyway so it was acquired 405 million, that's great outcome for everyone in and you know this trend of, brands of accelerating their digital footprint by buying e-commerce players is as fascinating in its. A shout-out to our friends at ebags and congratulations on that one. Jason: [40:27] Yeah absolutely it's going to be interesting to see I got his bags has a lot of that digital expertise Samsonite now also owns to me so it'll be interesting to see how they're able to leverage all those those new digital chops, across like you know both of the stores brands. Scot: [40:47] And then I'm also in news so we're, Walmart usually one of the last folks reports or kind of heading towards the end of the q1 reporting cycle and I saw a really cool chart where well one of our joint Twitter friends Ryan Craver has been tracking the sand, what is he shows kind of graphically same-store sales Trends and you know this was fast about this chart is. Yeah he has what he has kind of groups without call value-oriented retailers or their counterparts so things like Burlington Coat Factory which is a discount on Nordstrom Rack. The Nordstrom Rack piece of Nordstrom Rack shoes TJ Maxx, Dollar Generals in the dollar stores then there's a grouping for department stores and there's a grouping for wholesale clubs and it is a tale of three cities so wholesale clubs in generally the discount guys are doing well with positive same-store sales results and. Department stores are doing really really poorly with with severely negative same-store sales. So we'll put this in the show notes or check either my handle or Jason's on Twitter and by the way both retweeted this so you can see it there but it's really, interesting graphical display out of this where consumers are spending their money is actually an end the feast and famine that's going on and offline retail right now. Jason: [42:15] For sure I mean it plays perfectly into the, the retail Armageddon that we talked about that but you know protect those department stores are super distressed as consumers are making different decisions about where to shop been increasingly it's at those those more value-oriented retailers. Scot: [42:33] Yeah and one of the young, no one of the folks that did not make it out here in the last week or so as a retailer or rented towards team some all based retailer oriented towards teams called rue21 the file for bankruptcy so remains to be seen if they'll be closing all their stores or what's going to happen to the bankruptcy but usually it does mean store closures. Jason: [42:57] Yeah in it. I mean then we talked about the number the earlier bankruptcies a doing some interesting buzz on Twitter one of the bankruptcies was Gander Mountain and what kind of interesting, that Gaynor was bought out of bankruptcy by Camping World in the reason Camping World might be interesting to some listeners is the CEO of camping world is the star of retail Park a profit show on CNBC if you ever watch this. Scot: [43:30] Leon's Marcus Leon saskia. Jason: [43:35] Exactly and so Marcus has been Super Active on Twitter and he's been super transparent a gander had a. If memory serves like 60 stores and campers world is going to reopen like, 20 of those stores in so you know he's been like sharing real-time data on Twitter as they make the decision as to which stores they can reopen versus which ones they they. Scot: [44:02] So that is really confusing because, the stores all say the stores closing and we're liquidating everything then he is saying no no no no the store yes or selling all the stuff but the stores going to stay open so I guess they're going to, no they have their own supplier relationships and Logo replenish the stores and then they're also rebranding them the brand is like. Cinnamon Big Gander Mountain it's just Gander outdoor but he wanted to create a bunch of distance between the brand but it's like the same essential name side, Nas represent tracking. Jason: [44:36] No I think you got it, exactly right I think he did not buy the inventory the distressed inventory in the stores so the Liquidator the did has the right to sell all the stuff out of all of those stores and then the stories he reopens he's going to have to replenish your point prison while using the campers world supply chain that he already has. Scot: [44:56] Yeah that's commuter Sting If you can make that work because it's certainly very confusing consumers I forgot it's pretty in the weeds try to explain that to him. Jason: [45:05] Not for sure I just found the thing interesting you know if this had this this kind of thing plays out all the time when returns go bankrupt and I'm played out you know 15 years ago or 10 years ago when when Circuit City closed. They give you work in a Circuit City store you have no idea if you had any potential for a new job or what was going to happen and you know you'd be waiting until you read something in the newspaper and now you've got like. All this this real-time information you jump on Twitter and the you know Marcus is out there tweeting list of stores and saying like Hey we're going to hire people in that store so I did. I think that's another interesting ramification of the of digital disruption. Scot: [45:47] Yeah that's good point I think it is super helpful for the employees to have some some in real-time information what's going on. Jason: [45:53] Absolutely So speaking of digital disruption another big guy digital event this year or this week is Google IO. Scot: [46:05] You would what you think about that I was not able to watch it real time I read several the summaries and, yeah it sounds like Google went from in the early days being kind of search for Sony search to than mobile first and now everyone's saying there AI first so the AI Buzz was a Google IO and you have to get excited you're going to be in it's like, you know, this thing you can hold up your camera and it'll decode something in the real world and Google's had several iterations of this and they've all been kind of you know nice demos but not like, game-changing cell I don't know I felt like a real use cases so interesting to see if something was like changing for you. Jason: [46:50] Yeah we'll see nothing I would call life-changing but I do think it's interesting, why is one of these double-edged swords and we we for sure need to do a deep dive in there if you turn on on AI for Commerce because it is over hyped Buzz thing right in and so you know all the big, Big Rita a big big guy technology companies are talking about becoming a I first in and innocently that was the big play from from Google in, you know my argument is no one should be excited or buy something because it is or isn't it, bike was not an outcome and you don't people like I need some of that good at so so we'll we'll talk about that a little bit on the Deep dive, but I do think it is true that the AI is enabling a bunch of, much more interesting user experiences and much broader a digital user experiences then have been possible here to for so so I do think that is on the cusp of enabling, huge of systemic changes to how we shop across a bunch of categories and I am excited about that and you know that, but I would, I would encourage people to get much more excited about this specific use cases that are likely to affect them and why they're going to be a better experience than that it has the AI label or doesn't have the a highway. [48:21] So I think it be fun to do a show where we talked about what some of those near tournament fart termed use cases are but I know one person that's in my camp on this is our our number one listener Jeff Bezos. Scot: [48:33] So she possible Deep dive so if you want to let us know your thoughts, tweet at us or I'm Scott Wingo Scot Wingo in Jason his retailgeek. [48:49] Or go on her Facebook page and let us know which of these deep-dive topics is most interesting for you so to recap we have business kind of with an flavor of Amazon business what's going on we have. [49:03] Artificial intelligence and then we have Amazon advertising and and that platform so let us know what's interesting to you. Jason one big retailer that's been pretty active here in the last week's news that we haven't talked about his Target have you been tracking all the I don't know it's news I think it's more like, gossip at this point now have you been tracking what's coming out at Target and interesting macro things going on there I'd love to hear your take on. Jason: [49:32] Yeah so I think there's some gossip and some news I think they also did have their earnings call this week, and I did not write it down in the note so we're going from memory so don't hold me to these numbers I think they basically beat the analyst expectations but they definitely had negative same-store sales so, in my head I want to say that that the animals were pretty thing that be down like 3.7% and they would only down like 3.4% or something like that so. Definitely not the you guys want to beat analyst expectations but definitely not the kind of thing you claim victory on and and pound your chest about. When you're just just the shrinking a little more slowly than an analyst. Yes. They also did an ounce pretty good e-commerce growth I think also above that average so again from memory I want to say. Then I was like 20% eCommerce growth. [50:33] But it's interesting like all of those things at Target are in this backdrop of news we talked about in the last several months that the target is really curtail the lot of there. Forward-looking initiatives in program so they. You know they have these stores of the future that we're half built then they they announced that they were closing they had this big goldfish initiative. And now this this Innovation officer westering feel that you know they're working on all these Innovative things and they hired a bunch of people to build them. And they they abruptly pulled the plug on all those things and parted ways with Wes. Their Chief digital officer you know they left the company. Maybe 4-5 months ago they're cheap Innovation officer Casey car of the company this month so it really feels like. Target is investing all of their chips in their near-term fundamentals like they're they're trying to improve the guest experience in the stores, and they're all in on the winning in these five signature categories that they're focused on in store. At the expense of a lot of these these other initiatives then like obviously there. Their results or to belittle why that you know they don't have an unlimited amount of money to invest in all these initiatives. [51:56] So it's going to be interesting to see how that played out but in that context we we got some some rumors from her friend Jason Del Rey that he wrote an article about today. And that was all that they announced that they are selling Casper inside of Target stores, and that's that's not rumor that that's news they're not actually they're selling the mattresses on the line but they're selling a lot of the accessories in the store so so the Casper have a footprint in the store, and if you want to buy a mattress you can buy it direct from Casper but you can also now buy it from target.com and the ship it direct to your home, for people that aren't for my red Casper you know that that is clever combination spring foam mattress that they're able to. Compressed down enough that they can actually ship it in a UPS box in so this, this is kind of in line with a lot of other moves we seen Target they like to surprise and Delight their guests by having these popular brands that you wouldn't necessarily expect, Cabot Target in so regionally that was like designers that were too high in for that you might have thought were too high in for Target but more recently it's been some of these digitally native brands that are showing up in Target so it was Harry's razors and now Casper. And what Jason's article says is the target tried to go a lot further than just caring that they actually tried to acquire Casper and then when that was unsuccessful that they've taken some sort of investment and Casper. [53:33] So that's interesting. Scot: [53:34] Yeah and I think the number that was been thrown around as a billion do you have you heard what Casper is revenue run rate is how I remember when they crossed like a hundred million me was 2 years ago I heard an update on that. Jason: [53:48] Yeah I don't have a number in my head. Like for sure that they got to like a hundred million in like their second year of existence so I know there's a lot of talk about that but I don't know. Where they're at right now and it's interesting for Target to take an investment in them right so. If if I don't know that makes Target a majority shareholder or a minority shareholder or what sort of you know board seats and all those sorts of issues but you could imagine. Why does Casper sell on Amazon today and will they continue to sell on Amazon with with Target as a majority board member, would any other retailer B12 Kay Casper with Target as a board member and might see, sales velocity on those on those in those other retailer stuff like that like it can get messy for a retailer to have an investment in a brand that they're not exclusive to. Scot: [54:51] Channel X the thinking goes if I'm going to make these guys are Rockstar. And I can't own it then I want to participate in that Rockstar creation cycle that's probably what's going on from Target side. And they probably wouldn't do the deal without investment and then there's also stuff the offense part of it in their defense that kind of says. And so you things can come with your pretty real needy right of first refusal kind of things so that you keeps one else from buying it are you have at least two by two that so I wouldn't be surprised some of that was in there and in, Casper. Must have really wanted the distribution or her felt like it was worth it to accept the investment in any kind of other entanglements that came along with it. Jason: [55:35] Yeah and that does it mirrors Casper's a prototypical did you need a brand. You think about someone like both of those right like very similar, they cut a deal to get distribution although their primary Channel distribution is direct they cut a deal to get distribution in Nordstrom and they'll at Nordstrom to take an investment in them and so, in that way this this deal doesn't look so different from that and of course none of us as a sort of aggressively open guide shops at showrooms Casper has some some guide shops or not shops Casper has some showrooms. So it feels like it's falling on a pretty common playbook for these kinds of companies at this point. Scot: [56:20] Yeah and I don't say it feels like I'm outside I don't have any inside information on this it feels like a game of Music chairs is accelerating so, now we saw Walmart scoop up a couple of these really quickly and the Rumor persistent rumor is bonobos is going to Walmart so then if your target your kind of like. You know why I need to get in the chair here and we also have heard rumors that they were going to pick up boxed up which is more that Amazon Pantry style kind of competitor so so I think what you're seeing is you know you start to look at the digital I need a vertical brands that are out there at scale, your dollar shave club's been picked up so now you have Harry's in the Casper, there's it does to the three largest wins mod causes a lot of times mention of that discussion and bonobos those two are off the table so you're really left with. Pretty small number of scale over hundred-million-dollar companies there and I am I leaving any off. Which puts two chicks in there I don't know if that counts. Jason: [57:23] Yeah they're slightly different animal but they're like even you know probably larger in scale at this point I think there was some they publicly announced and you know we we have I can only take their word for it at this point but they clean a satellite. 760 or 780 million in annual sales so that's that's a pretty good size company of that church. Scot: [57:45] Yeah feels like a four five billion kind of a swing it back there so it's pretty serious to me. Jason: [57:52] Exactly some of these might be a little more digestible then than Stitch fix at this point I do think you're right like there's no. Diminishing number of these I think there is another interesting play where these guys are playing some defense. Another piece of innovation is so fast now that all these companies that have disrupted Industries, are not getting very long honeymoon before they themselves are getting disrupted so you think of Dollar Shave Club as disrupting Gillette and Shake. And you know you could talk about the cool video in the subscription service in all that the real reason Dollar Shave Club disrupted. Gillette is because you at sell $7 razor blades in Dollar Shave Club sells one dollar razor blades but now you've got dorco who's the. Razor blade supplier to Dollar Shave Club launching their own subscription service and selling $0.20 razor blades. You're like hey wait a minute like I was that young fun disrupter with the shockingly low priced and now I've got guys below me in the same thing as happened Warby Parker they're a bunch of direct-to-consumer, frame manufacturers that are even coming in and even let you lower price points than Warby Parker and the this mattress industry is, particular competitive so either at the Casper wasn't even the first they were really I would argue the first one to get sort of mainstream awareness. [59:24] But there are five or six a significant players in this new digital direct-to-consumer mattress space and if you're you're Casper you know you would have had a big incentive to get, eat a dick the kind of visibility in distribution you get through through Target to differentiate themselves from that competition. Scot: [59:45] Yeah there is a, an interesting data source CB insights had shown when the rumors about Casper came out that there's three or four other mattress companies that are actually in the neighborhood of sales is caspersen Target must be really enamored with Brandon and think that there's some absurd you there with their there. Fire door password. Jason: [1:00:07] Yeah yeah absolutely so it's a it's a fun spectator sport to watch all the stuff planned out right now. So Scot we're coming close to time but I know you have a pretty cool event coming up do you want to remind the listeners about it. Scot: [1:00:24] You know one of the biggest shows the year for e-commerce, internet retailer Conference & exhibition which is commonly abbreviated IRC and last five years I've been doing a Amazon Workshop they're called Amazon and meet so I'll be at internet retailer love to meet up with any letters that happened to be there Channel have a booth and I'll try to spend some time there, I'm a bad founder and don't know the booth number but I'm sure it will be in the guide there so I'll be at the booth and look for to see you there and then I'm also speaking at a venture capital friends about, what's going on in Destin DC and that's June 7th so look forward to seeing everyone as I'm starting to hit the road here in the early summer. Jason: [1:01:12] Graco I love it that you are potentially traveling more than me. Scot: [1:01:16] Yes I may have to I may be able to a trip report so it's going to be pretty darn exciting. Jason: [1:01:21] I tried to be a cool and find the booth number for you while you were talking and I sent you exhibited in too many hours to eat. Scot: [1:01:28] Yeah her for quite a while. Jason: [1:01:31] Exact, I still have to put that on the show notes and with that it has happened again we've wasted a perfectly good hour of our listeners time so we certainly want to thank everyone for listening and encourage you to write us a review on iTunes of you enjoyed the show and we would love it if you'd come to our Facebook page and give us some feedback about which of those deep guys would be interesting to you. [1:01:58] Until next time happy commercing.  

Bateria2x100
#70 – Amazon Pantry Y Mis Menesteres Navideños.

Bateria2x100

Play Episode Listen Later Dec 15, 2016 13:24


Bienvenidos al jueves 15 de diciembre de 2016, programa número 70 de Bateria2x100 ! Esta tarde os hablo de Amazon Pantry (si, otra vez Amazon !), y de que uso y porqué Ds Photo, Pixelmator y Fotos para Mac. Os pido ayuda para hacer targetas navideñas….?? Finalmente, el descuento que hay del 20 % para … Seguir leyendo #70 – Amazon Pantry Y Mis Menesteres Navideños. →

Planet-Kai Podcast
PKP #225 – Ali Express

Planet-Kai Podcast

Play Episode Listen Later Aug 21, 2016 16:50


Amazon Pantry getestet 1. Woche im Job und wir haben Spaß Ali Express getestet Zu Gast beim Bobsonbob Podcast mit StudioLink Facebook Spiele

aliexpress amazon pantry bobsonbob podcast
Der Übercast
#UC048: Ergonomie mit Musik und Uhr

Der Übercast

Play Episode Listen Later Jan 29, 2016 89:10


Drei Fragen bekommt der Spiegel an der Wand: Wie kann ich mich wohlfühlen am Arbeitsplatz? Wie streamt die Musik am schönsten? Und, wie wievel Uhr hat es für die Apple Watch geschlagen? Lieber Fluggast, wenn dir das Gehörte gefällt oder dir Sorgenfalten auf die edle Stirn fabriziert, dann haben wir etwas für dich: iTunes Bewertungen. Follow-Up Jetzt gibt es die Vorratskammer in der Box aka Amazon Pantry auch in Deutschland. Patrick ging ursprünglich davon aus, dass man sich für einen Fünfer die Box mit 20 kg voll machen kann und dabei die unglaublichen Rabatte des Großeinkäufers Amazon nutzen kann. Also 5 € statt 10 € zahlen und das noch kostenlos zugestellt bekommen. Pustekuchen. Bei den rund 5 € handelt es sich lediglich um die Lieferkosten, der eigentlich Einkauf kommt dann dazu. Natürlich gibt es auch hier und da 20% Lockangebote. Kurz, für Patrick kommt das nicht in die (Einkaufs-)Tüte; der nächste Supermarkt ist ohnehin in Laufweite und jede Art der Bewegung ist Gold wert. Des weiteren hat Andreas die Patentlösung parate, um iOS Apps unter iOS 9 fertig installieren zu lassen. Sven verweist derweil auf die Bierlese von Gabe und Jeff, welche bei einem Bierchen über ihr Konsumverhalten was Nachrichten angeht reden. Apples Night Mode erfreut uns alle. Schön ist auch, dass man ihn im Control Center mit dabei hat, ob Patrick damit glücklich wird, dass auch zu Mitternacht die Videowiedergabe ungedimmt von Statten geht bleibt abzuwarten. Für die LEGO und Vintage Batman-Fans unter euch (die gleichzeitig ein paar Scheine übrig haben) gibt es ein sensationelles und detailliertes Sammler Lego Set. Der ganze eigene Stil der alten Batman-Serie zeigt sich schön im BAT-LABELs Tumblr. Für ähnliche Begeisterung unter Vintage Serie Fans sorgt übrigens auch das Ghostbuster Set von LEGO. Zum Abschluss noch das Jahrhundert-Follow-Up: WhatsApp gibt es ab jetzt kostenlos. Das freut auch die Zeit Online. Noch besser ist aber das Leseerlebnis, welches einem Bild auf Facebook bietet. Jan Koum, Mitgründer von WhatsApp dazu: “Die Übernahme hat uns erlaubt, uns auf Wachstum zu konzentrieren und nicht ans Geldverdienen zu denken”. Dazu muss erwähnt werden, dass WhatsApp nur 1€ pro Jahr für den Betrieb verlangte. MehrGonomie Patrick lässt es nicht mehr los: Mehr Ergonomie und richtiges Wohlfühlen am Arbeitsplatz. Er selbst nutzt Bilder, buntes Licht und Nippes, um es sich richtig gemütlich zu machen. Ob es bei Andreas’ Co-Working genauso bunt ausseiht und ob einer der beiden Copiloten ebenfalls noch Wohlfühlanschaffungen geplant hat bleibt abzuwarten. Mikrofonarm: Yellowtec: Mikrofonarm (240 €) Drone die mir einen Suppenteller holt, wenn ich hungrig bin (Fleye) Was die Ergonomie abbelangt findet sich neben Stuhl, Tisch und Maus (Trackball, Vertikalmaus und andere Exoten) auch noch Patricks neustes Lieblingsthema ein: Das Keyboard. Zum einen haben sich als das Kinesis Advantage und das ErgoDox als Patricks Favoriten herauskristallisiert. Zum anderen sehr kleine Keyboards. Bildchen könnt ihr euch heute auf diesem Pinterest Bord anschauen. YouTube: My super keyboard, the Kinesis Advantage ergonomic Keyboard! 10 year review! Deskthority: minimalist keyboards - WHY? AnandTech: ergonomic The Ultimate Developer Keyboard The Wirecutter: The Most Comfortable Ergonomic Keyboard Weiterführende Informationen muss Patrick irgendwann mal nachreichen, denn sonst enden die heutigen Show Notes als Buch. Musik meets Andreas Spotify gekündigt, nun auf der Suche nach Ersatz. ← Das ist Andreas, und dass ist seine Liste, um dem Problem Herr zu werden ↓: Allgemeine Probleme Headphone Remote kann meistens kein “spulen”. Amazon Prime Music Im “normalen” Prime nur 250 Songs hochladen, danach 25€ pro Jahr für 250.000. Apps Es gibt dazu eine offizielle Mac App Plex Kein Playlist Sync mit iTunes. Wenn die ganzen Songs und Playlisten mal importiert sind, kann man alles in Plex verwalten. Dann funktioniert auch der Plex Sync. Google Play Music Bis 50.000 Songs kostenlos Kann iTunes Playlisten importieren und “neu” hinzugefügte Songs. Leider ist der Music Uploader mit El Capitan bissle broken. Apps Gear Mac Dropbox Eigentlich das coolste, aber leider keine gute Anbindung an Playlisten. Es gibt keine App die einen Ordner einfach “synced”. Apps CloudBeats Eddy nPlayer Cloud Music Jukebox 7 Monate Apple Watch – Ein Erfahrungsbericht Apple Watch als “Lifestyle”-Uhr – von allem etwas, aber nichts wirklich perfekt. Neben Notifications, Timer per Siri stellen oder die eine oder andere Kurznotiz (via Drafts) oder Kurznachricht mit Siri diktiert ist Sven zwar nicht enttäuscht, aber doch in der aktuell Smartwatch-Realität angekommen. Wegen mehr Fokus auf Fitness (Laufen & Fahrrad fahren) testet er aktuell sehr erfolgreich und zufrieden die Garmin Forerunner 625, die – One Thing Well – in diesem Bereich rundweg überzeugen kann. Siehe auch: 8 things I learned from wearing an Apple Watch for a couple of weeks - The Oatmeal Unsere Picks Sven empfiehlt die OneAdaptr TWIST Plus+ World Charging Station für das MacBook. Der perfekte Reiseadapter für US/Australien, UK und Europa. Passgenau für Macbook Netzteile und mit 4 leistungsstarken USB Ports zum Laden eurer ganzen überflüssigen Gadgets. Für 45$ ein echter Steal. Vielflieger Sven hat ihn natürlich schon! Patrick hat ein gutes (und erhältliches) Einsteigerkeyboard für euch. Das Pok3r kann man programmieren und mit 60% ist es nicht zu groß und nicht zu klein. Andreas ist begeistert von Hyphen auf iOS. Normal kostet das gute Stück 2,99 € im App Store, aber bei uns gibt es das Ding auch zu gewinnen (siehe Twitter @derubercast). Wer @HyphenReader bei uns gewinnen will, sollte uns hier seine Wunschanschaffung fürs Büro mitteilen… oder welcher Streaming Dienst top ist.— Der Ubercast (@derubercast) January 29, 2016 PS: Retweeten ist natürlich auch gerne gesehen. Also, wenn ihr antwortet und den Tweet hier oben zitiert, habt ihr quasi schon so gut wie gewonnen… zumindestens unser Herz. In Spenderlaune? Wir haben Flattr und PayPal am Start und würden uns freuen.