Podcasts about Harvard Negotiation Project

This new Essential Habits series breaks down the key habits behind high performance, one episode at a time. This week's habit is deceptively simple: asking better questions.Philosopher Alain de Botton joins us to explore how a single, uncomfortable question, “How have I annoyed you?” can deepen trust, defuse tension, and create stronger connections in every part of life.Whether it's at home, at work, or with close friends, we often avoid the conversations that would help us grow. Alain shows us a different way, one built on emotional generosity, honest listening, and the courage to be vulnerable.In this episode, we explore:Why awkward questions build trustHow to listen without getting defensiveThe science behind emotional connectionWhat high-performing teams can learn from philosophyThe hidden power of backstories and being 'truly heard'Here is a list of studies referenced in the episode:The Experimental Generation of Interpersonal Closeness. Arthur Aron, Elaine Aron (1997)Understanding the conversation gap: Why employees aren't talking, and what we can do about it (Braverly), referenced in How to Navigate Difficult Conversations with Employees. Harvard Negotiation Project Rejection Really Hurts, published in Science (Oct 2003). University Of California - Los AngelesDaring Greatly by Brené BrownListen to the full episode with Alain De Botton here: https://pod.fo/e/1f5db0

Why This Episode Is a Must-Watch Negotiation is an art form that many find intimidating. Whether it's asking for a raise, buying a car, or even splitting vacation costs, negotiation is a critical skill that can impact every aspect of your life. This episode of Inspired Money breaks down negotiation strategies with renowned experts who share their secrets for achieving successful outcomes. If you've ever felt unprepared or nervous about negotiating, this is the episode you can't afford to miss. Meet the Expert Panelists Keld Jensen: A globally acclaimed negotiation strategist, author, and speaker ranked number three in the world by Global Gurus in 2025. Keld's books focus on behavioral economics and trust-based deal-making, transforming negotiation practices worldwide. Dr. Joshua Weiss: A Senior Fellow at the Harvard Negotiation Project and author of "Getting Back to the Table." His expertise lies in negotiation, conflict resolution, and leadership, making him a go-to source for approaching detailed negotiation intricacies. Linda Swindling: A negotiation expert and author of "Ask Outrageously!" Linda empowers leaders to confidently navigate high-stakes deals and communication challenges, drawing on her rich background as an attorney and mediator. Dr. Susan Heitler: With a career as a clinical psychologist, Dr. Heitler's books and widely-viewed TEDx talks explore conflict resolution techniques crucial for couples and families, highlighting negotiation's emotional dynamics. Key Highlights Preparation is Key: Keld Jensen emphasizes the necessity of preparation in negotiation, stating, "Not preparing is the same as preparing for failure." He suggests negotiating on how to negotiate to ensure all parties are on the same page. Embrace Emotional Intelligence: Dr. Joshua Weiss advocates for using emotions constructively in negotiations to align with real concerns rather than suppressing them. He notes, "If you don't ask for something in negotiation, you're never going to get it." Practice Makes Perfect: Linda Swindling encourages building negotiation confidence by practicing with strangers and in everyday situations, transforming discomfort into success over time. Active Listening is a Superpower: According to Dr. Susan Heitler, active listening can transform negotiation dynamics, making room for solutions that respect all parties' interests and strengthen relationships. Call-to-Action Here's my challenge for you this week: Think about an upcoming negotiation you might have—whether it's at work, at home, or even haggling for a better deal. Take just 10 minutes to prepare by outlining your objectives, anticipating the other party's needs, and considering how you'll communicate effectively. You might be surprised by how much more confident and in control you feel!  Find the Inspired Money channel on YouTube or listen to Inspired Money in your favorite podcast player. Andy Wang, Host/Producer of Inspired Money

Finances aren't the most romantic conversation starter. But it's a talk that has to happen sooner or later in every relationship. And according to our guest, learning to have productive discussions about money can help you have healthier conversations in other aspects as a couple. So, life transitions expert, speaker, coach and consultant for Scotiabank and The Scotiabank Women Initiative Dr. Amy D'Aprix is back with some practical advice on how to talk to your partner about money.  There is a lot to consider when planning for your future. Discover Scotia Wealth Management's Total Wealth Planning process and how it can benefit you. Learn More at https://www.scotiawealthmanagement.com/ca/en/about-us.html  For legal disclosures, please visit http://bit.ly/socialdisclaim and www.gbm.scotiabank.com/disclosures  Key moments this episode:  1:58 – The top issues Amy hears about from couples when it comes to talking about money  3:46 – Why the ‘sandwich generation' may have an especially hard time talking about money with their partners  5:42 – How to start a conversation around early inheritance   8:00 – Some strategies for having productive conversations around money with a partner  11:41 – When money conversations tend to happen in a relationship (and why it might be too late)  12:37 – Why having productive money conversations can help other aspects of a relationship  13:31 – How to handle things when partners have differing approaches to money  15:03 – A trick from the Harvard Negotiation Project can help make a big difference in couples agreeing on finances  16:55 – Is having just one person handle the finances in a relationship okay?  21:17 – What conversations should couples have before they move in together?  22:41 – One thing you should never say to your partner when it comes to money  23:40 – Why conversations about money aren't really about money 

This Flashback Friday is from episode 247, published last March 8, 2012.  Whether you're trying to get a raise at your job, solve a relationship problem, or deal with a stubborn child, negotiating is a daily part of our lives, and every human interaction is affected by emotion and logic or rationalization. Jason Hartman interviews Stuart Diamond, the author of "Getting More: How to Negotiate to Achieve Your Goals in the Real World" on improving negotiating skills and interactions with others in order to “get more.” Stuart stresses the importance of making the human connection and finding the pictures in people's heads, knowing them better in order to better meet their needs, which gives a person a more competitive edge and adds tremendous wealth to any deal.   Emotions play a huge part in all interactions. “Emotions destroy negotiations because they distract people from their goals,” says Stuart. When people get emotional, they stop listening, and it becomes a priority to find out a person's emotional temperature before proceeding on any deal. Stuart talks about key points in how people should treat one another, stating how people today have a lack of trust in one another and have a tendency to demonize one another rather than using simple solutions to solve conflicts. “Fighting is the last choice; not the first choice,” explains Stuart. Stuart Diamond has taught and advised on negotiation and cultural diversity to corporate and government leaders in more than 40 countries, including in Eastern Europe, former Soviet Republics, China, Latin America, the Middle East, Canada, South Africa and the United States. He holds an M.B.A. with honors from Wharton Business School, ranked #1 globally by The Financial Times where he is currently a professor from practice. For more than 90% of the semesters over the past 15 years his negotiation course has been the most popular in the school based on the course auction, and he has won multiple teaching awards. He has taught negotiation at Harvard Law School, from which he holds a law degree and is a former Associate Director of the Harvard Negotiation Project. He has directed a negotiation consulting firm in Cambridge, MA.   Follow Jason on TWITTER, INSTAGRAM & LINKEDIN Twitter.com/JasonHartmanROI Instagram.com/jasonhartman1/ Linkedin.com/in/jasonhartmaninvestor/ Call our Investment Counselors at: 1-800-HARTMAN (US) or visit: https://www.jasonhartman.com/ Free Class:  Easily get up to $250,000 in funding for real estate, business or anything else: http://JasonHartman.com/Fund CYA Protect Your Assets, Save Taxes & Estate Planning: http://JasonHartman.com/Protect Get wholesale real estate deals for investment or build a great business – Free Course: https://www.jasonhartman.com/deals Special Offer from Ron LeGrand: https://JasonHartman.com/Ron Free Mini-Book on Pandemic Investing: https://www.PandemicInvesting.com

This podcast episode of NEGOTIATEx features Jeff Weiss, a seasoned expert in strategic negotiations with roles at Mass General Brigham, and contributions to the Harvard Negotiation Project. Jeff shares insights from his mentorship by Roger Fisher, highlighting critical lessons from Fisher's WWII experiences and their applications in global conflict management. The discussion also explores essential negotiation skills such as managing perceptions, building trust, and fostering creativity, alongside strategies for overcoming power imbalances and navigating complex negotiations effectively. Additionally, Jeff emphasizes the importance of preparation and perspective in achieving successful negotiation outcomes, using personal anecdotes and broader implications for strategic negotiations within organizations.  

Chapter 1:Summary of Thanks for the Feedback"Thanks for the Feedback: The Science and Art of Receiving Feedback Well" by Douglas Stone and Sheila Heen is a guide that focuses on how to effectively receive feedback in various contexts—whether it be in the workplace, personal relationships, or other areas of life. The authors, both affiliated with the Harvard Negotiation Project, explore the complexities of feedback and its role in personal and professional growth. Key Themes:1. Types of Feedback: The book categorizes feedback into three types: appreciation, coaching, and evaluation. Each type serves a different purpose, and understanding these distinctions can help individuals process feedback more effectively.2. The Challenge of Receiving Feedback: The authors discuss the emotional barriers that often prevent people from receiving feedback well, such as defensiveness, fear, and pride. They emphasize the importance of self-awareness in overcoming these barriers.3. The Feedback Loop: Stone and Heen highlight that receiving feedback is a two-way street. They encourage readers to think critically about how they seek and ask for feedback, as well as how they respond to it.4. Practical Strategies: The book provides practical advice on how to solicit feedback, manage one's emotional responses, and use feedback constructively. Techniques include asking clarifying questions, reframing feedback to gain perspective, and separating the content from the delivery.5. Cultivating a Feedback Culture: The authors stress the importance of creating environments—whether in organizations or personal relationships—where feedback is welcomed, valued, and encouraged.6. Mindset: A significant theme in the book is the idea of adopting a growth mindset, where individuals view feedback as an opportunity for growth rather than a personal affront. Conclusion:"Thanks for the Feedback" serves as a comprehensive resource for anyone looking to improve their ability to receive and utilize feedback effectively. The insights and strategies presented aim to help individuals embrace feedback as a tool for learning and personal development, ultimately fostering better communication and relationships. The book is both practical and filled with psychological insights, making it applicable in diverse life situations.Chapter 2:The Theme of Thanks for the Feedback"Thanks for the Feedback: The Science and Art of Receiving Feedback Well," co-authored by Douglas Stone and Sheila Heen, explores the often uncomfortable but vital topic of receiving feedback in various contexts—personal, professional, and life in general. Here's a summary of key plot points, character development, and thematic ideas. Key Points1. The Feedback Process: The authors emphasize the element of receiving feedback, arguing that it is as crucial, if not more so, than giving feedback. They differentiate between the various types of feedback (evaluative, coaching, and appreciation) and how each serves a different purpose.2. The Nature of Feedback: The book discusses the complexities and challenges involved in receiving feedback, including emotional responses and biases that can color one's reaction. Stone and Heen delve into the reasons people might resist or struggle with feedback.3. Framework for Receiving Feedback: The authors outline a framework for effectively receiving feedback, which includes understanding one's triggers, separating the feedback from the person giving it, and knowing what to do with feedback after receiving it.4. Personal Stories and Examples: The use of anecdotes and relatable scenarios illustrates the principles laid out in the book. These stories often showcase different responses to feedback, demonstrating the varied ways people can react. Character DevelopmentWhile "Thanks for the...

We boomers came of age during the sixties when our country seemed torn apart. Divisive rhetoric, social unrest and violent protests were fueled by issues surrounding the Vietnam War and the fight for civil rights. And, somehow, we now find ourselves and our society dealing with similarly contentious and divisive issues. In fact, it seems that our political divisions might, once again, serve to tear our country apart. Yet thankfully, today's guest brings an approach to working together and understanding one another's views that is both doable and optimistic.  Diana Mclain Smith has spent over 35+ years helping organizations transform intergroup conflict into a powerful force for change. From Fortune 500 companies to cutting edge nonprofits, Diana has created positive change through her groundbreaking approach she terms, “Leading Through Relationships.” This approach has now been used by thousands of teams and organizations around the world. Diana is also the author of three books and coauthor of another and has served as an advisor to the Harvard Negotiation Project and the Rebuild Congress Initiative. She joins us to share all about her newly released, timely and important new book, Remaking the Space Between Us. If you care about the election and the future of our country, you won't want to miss this thought-provoking discussion.

Welcome to Monday Night Live! On this week's episode of Monday Night Live, hosted by Derek Arden, the guest was international mediator, lawyer, and author, Jane Gunn. Known for her innovative approach to mediation, Jane has handled everything from personal disputes to high-profile commercial cases. In this episode, Derek engages Jane in an insightful discussion about the art and science of mediation, the hidden costs of conflict, and her strategies for creating a calm and fair environment, even in the most heated disputes. The Role of Chocolate in Mediation Derek starts the conversation with a light-hearted but intriguing question: “Why do you always bring sweets and chocolates to a mediation?” Jane explains that something as simple as offering a snack can break tension, energize the participants, and even help people think more clearly. She mentions that during a long and emotionally charged mediation, people tend to skip meals or neglect their basic needs, which can exacerbate stress. By offering small comforts like chocolate, she subtly encourages breaks that help people step back, recharge, and re-enter the discussion with a clearer mindset. Managing David and Goliath Situations A key theme of the discussion was the challenge of mediating imbalanced power dynamics, or "David and Goliath" situations. One audience question asked, “How can a mediator ensure a fair outcome when one party holds more power?” Jane stressed the importance of balancing the scales by giving both parties the space to be heard, challenging their perceptions, and fostering an environment where they can interact as human beings rather than adversaries. Mediation, she emphasized, is about helping people step off the "conveyor belt" of conflict escalation. Instead of heading straight for court, Jane helps them explore different perspectives, think about their relationships, health, and the real costs—emotional, financial, and personal—that conflict brings into their lives. The Cost of Litigation Jane's experience has shown her that people often underestimate the impact litigation can have on their health and well-being. Many clients enter a legal battle convinced they are right, focusing only on winning. But they fail to account for the strain prolonged litigation can place on their mental and physical health, relationships, and overall quality of life. One of the most eye-opening moments in her career came during a commercial property dispute where one of the participants had an epiphany: if he spent the next two years litigating, he would lose precious time with his chronically ill wife. This realization shifted his priorities from winning a legal battle to preserving his personal life. Dealing with Uncertainty and Fear Jane touched on the increasing uncertainty people feel today, from financial concerns to global instability, and how these external anxieties fuel personal conflicts. People's fears about the future can spill over into how they interact with others, making conflicts harder to resolve. In mediations, Jane helps participants acknowledge these underlying emotions and address them so they can focus on resolving their differences. Mediation Techniques and The Power of Listening Derek and Jane explored the importance of listening—not just to each other but also to oneself. In her mediations, Jane encourages people to deeply reflect on what really matters to them. This kind of introspection helps to break away from the surface-level demands and focus on deeper needs, beliefs, and goals. She also uses tools like flip charts to visually display the cost of conflict, encouraging clients to see the broader impact of their decisions and the ripple effects on their lives. Jane's mediation approach is rooted in “principled negotiation,” a method from the Harvard Negotiation Project. This process moves beyond positional bargaining—where each side is fixed on their demands—and digs deeper into underlying needs a...

In this episode of the NEGOTIATEx podcast, Nolan and Aram continue their discussion with Mark Graham. They talk about common misconceptions and essential skills in negotiation. Mark emphasizes that conflict is inevitable and warns against emotional reactions. Additionally, he identifies three main challenges in teaching negotiation: managing emotions, understanding cognitive biases, and avoiding positional bargaining. Utilizing the Harvard Negotiation Project's methods, Mark highlights practical applications through class mediation exercises. Mark also discusses his collaboration with mediator Georgia Shaver on complex international issues, such as in Syria. He advocates for interest-based negotiation, emphasizing the importance of preparation and understanding the concept of BATNA (Best Alternative to a Negotiated Agreement).  

Everyday is a winding road…so is the path to negotiation! Whether you're in sales, a buyer, in a relationship, or raising kids, guess what…you're negotiating every…single…day. Join me and globally recognized negotiator Josh Weiss as he gives substantive action steps on how to be a great negotiator. Dr. Joshua N. Weiss is a renowned negotiation and conflict resolution and leadership expert. As a Senior Fellow at the Harvard Negotiation Project and co-founder of the Global Negotiation Initiative at Harvard University, Dr. Weiss brings unparalleled expertise to his field. He also directs the MS in Leadership and Negotiation program at Bay Path University and runs a private consulting firm, offering tailored negotiation and conflict resolution, and leadership solutions for businesses, organizations, international entities, governments, and individuals.If you're a planner, he'll have you rethinking your whole process! Mind agility, an ability to go with the flow, and being able to pivot without having a "freakout moment" are indicators that you are on the path to success. Listen to this week's episode to hear exactly how you can negotiate for what you need, want and still create a win-win situation! 

Negotiation is a key aspect of M&A. In this episode David Lax shows us to approach your negotiation with a broader perspective, using the 3D negotiation technique developed by David and his co-author Professor James Sebenius of Harvard Business School. Their book 3D Negotiation combines their experiences as negotiators and advisors in negotiation with their academic knowledge. David Lax is Co-Founder and Managing Principal of Lax Sebenius LLC, a negotiation strategy consulting firm, and Distinguished Fellow at the Harvard Negotiation Project. Hosted on Acast. See acast.com/privacy for more information.

In the latest episode of Remarkable People, host Guy Kawasaki engages in a captivating conversation with William Ury, co-founder of the Program on Negotiation at Harvard Law School and co-author of the groundbreaking book "Getting to Yes." William shares his wealth of experience as a negotiation advisor and mediator, having worked on conflicts ranging from corporate disputes to civil wars. He introduces the key concepts from his latest book, "Possible," which offers time-tested practices to engage and transform conflicts. Discover how adopting a possibilist mindset and applying the principles of going to the balcony, building a golden bridge, and engaging the third side can help you navigate the challenges of today's world and make a positive difference in your life and the lives of others.---Guy Kawasaki is on a mission to make you remarkable. His Remarkable People podcast features interviews with remarkable people such as Jane Goodall, Marc Benioff, Woz, Kristi Yamaguchi, and Bob Cialdini. Every episode will make you more remarkable. With his decades of experience in Silicon Valley as a Venture Capitalist and advisor to the top entrepreneurs in the world, Guy's questions come from a place of curiosity and passion for technology, start-ups, entrepreneurship, and marketing. If you love society and culture, documentaries, and business podcasts, take a second to follow Remarkable People. Listeners of the Remarkable People podcast will learn from some of the most successful people in the world with practical tips and inspiring stories that will help you be more remarkable. Episodes of Remarkable People organized by topic: https://bit.ly/rptopology Listen to Remarkable People here: https://podcasts.apple.com/us/podcast/guy-kawasakis-remarkable-people/id1483081827 Like this show? Please leave us a review -- even one sentence helps! Consider including your Twitter handle so we can thank you personally! Thank you for your support; it helps the show!

Show Notes: Title: Media Entrepreneur and Filmmaker   Show notes: Natalia Tsarkova, a transfer student from Latvia, was the first student from the former Soviet bloc to apply to an American college. She was thrown into a completely different world and roles, but knew she wanted to create more contexts for others to transform their lives like she didher life. Growing up in Latvia, she watched pirated MTV videos and credits seeing Billy Jean for the first time for inspiring her to work in the media space. In 1993, she met a professor at the MIT Media Lab, who recognized her mixed background of mathematics, social studies, and filmmaking. She fell into the master's program at the MIT Media Lab, where she was educated on the new way of thinking about media and how to create more meaningful experiences through on-demand interactive media platforms.   Working in Video on Demand and Interactive Experiences Natalia was eager to move to New York City and found a job with a startup in Soho. She was driven to explore the world of startups and entrepreneurs, which she didn't know much about before. She created projects Barry Diller, Sony Music and was hired by the Beatles estate to create the first Beatles digital experience. She had the luxury of diving deep into the Beatles archives and creating unique digital content. Natalia worked with IMG, fashion, and sports, and was tasked with explaining the digital transformation to CEOs in management, helping them imagine new types of media experiences that were digital and on demand. Her journey from MIT to New York City was filled with excitement, partying, and meeting people from all walks of life. She was able to stay afloat as a consultant, working on projects that fascinated her and helped shape the future of digital media.  The Development of Transmedia  In 2001, Natalia met her husband, a French television music television producer, who was looking for a digital media expert. In 2003, they set up the first European video on demand platform, called Transmedia.  Natalia convinced television producers that linear television was dead and that video on demand was the future. They built a business by packaging content from France television and other European producers and selling it to telcos in Belgium, Switzerland, and even France. With their large library of live musical content, they launched a video on demand platform called iConcerts, similar to Netflix but with only live music. This platform evolved into a hybrid high-definition TV/Video on Demand channel, licensed by operators in 128 countries between 2007 and 2010. The platform was successful, with collaborations with CCTV, an office in Singapore, Paris and Tokyo and partnerships with Senegalese musicians and Africa. Natalia explains how she became disillusioned a few years before it was sold.     Making a TV Documentary  Ever since Harvard, Natalia always did some form of documentary filmmaking. During summers, she rented a house in France and started filming the Gypsy Kings, a group that were popular in the 90s. Natalia showed the excerpts to a head of a European arts channel called Arte, who suggested she submit a the proposal for a full length film. The film was released in 2016 and received triple primetime ratings on the channel, and the Gypsy Kings loved it. This experience of original content storytelling and the idea of tribes, such as the Gypsy tribe, inspired her. She moved on to create a project called Tribo, designed to be a storytelling platform for groups to share their stories. Tribo has become more about digital storytelling and dynamic storytelling.  The Evolution of the Tribo Platform  Natalia discusses the concept of Tribo as a media platform for storytelling. Tribo was initially designed as an extension of live music festivals, but after two years of testing, it has been found to be particularly effective in private communities during COVID-19. Tribo aims to create a platform where stories that matter over time are told, such as collective storytelling. This can involve recording portraits of different people who are part of the organization, allowing everyone to post photos and videos during an event, and giving CEOs a space to motivate everyone. Natalia emphasizes the importance of engagement from employees, as most companies struggle with sharing their stories due to busy work and reluctance to share. By providing equal opportunities for sharing and having leaders interviewing people, Tribo can capture the heritage and legacy of the community.  Influential Harvard Professors and Courses Natalia was particularly fond of the VES department, where she watched two movies a day, and had a close friendship with Robert Gardner, Director of the Film Study Center and Svetlana Boym, an expert on Soviet art and modern art. She mentions Liah Greenfield, her thesis advisor. She also worked for the Harvard Negotiation Project, created by Roger Fisher, a professor at HLS known as the ultimate expert on negotiation.. Her first job at Harvard was working at the Russian research center, where she was hired by Marshall Goldman, a big Soviet studies professor.   Timestamps: 05:12 How a Latvian student applied to Harvard despite obstacles 11:30 Moving to NYC, starting a business, and networking 14:00 Digital media, video on demand, and startup experience 21:03 Entrepreneurship, media, and filmmaking 24:15 Filmmaking, loss, and entrepreneurship 31:27 Using tech for collective storytelling in organizations 41:17 Grief, trauma, and resilience after loss 44:42 Filmmaking, Harvard experiences, and connections Links: LinkedIn:  https://www.linkedin.com/in/natalia-tsarkova  Website: Tribo.Live Kings of the World: https://vimeo.com/197952008/d444b20c11 Instagram: https://www.instagram.com/nataliatsar/  

The ways supercommunicators operate and how to emulate their techniques.Across more than 130 episodes, Think Fast, Talk Smart has touched a lot on what it takes to be a good communicator. But what about reaching that next level? What about being a “supercommunicator”? Supercommunicator is a term used by Pulitzer Prize winning journalist and author Charles Duhigg in his latest book, Supercommunicators: How to Unlock the Secret Language of Connection. In this podcast episode, Abrahams and Duhigg explore the precise techniques that distinguish a good communicator from a “supercommunicator:” traits such as active listening; looping for understanding to demonstrate genuine engagement; and identifying what someone is truly feeling, underneath what they actually say.Episode Reference Links:Charles Duhigg: WebsiteCharles Duhigg: BooksDuhigg's New Yorker articleThalia Wheatley's research study: The Repurposed Social Brain Nicholas Epley's research paper: Overly Shallow?: Miscalibrated Expectations Create a Barrier to Deeper ConversationAlison Wood Brooks' research paper: The Conversational Circumplex: Identifying, Prioritizing, and Pursuing Informational and Relational Motives in ConversationMichael Yeomans' research paper: It Helps to Ask: The Cumulative Benefits of Asking Follow-Up QuestionsSheila Heen's research project: Harvard Negotiation ProjectEp.92 - No Regrets: How to Take Risks: YouTube / Website Ep.82 - It's Not About You: Why Effective Communicators Put Others First: YouTube / Website Ep.103 - Simple is a Superpower: How to Communicate Any Idea to an Audience: YouTube / WebsiteConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces guest Charles Duhigg and his new book Super Communicators.(00:01:26) Transition from Habits to CommunicationDuhigg shares how personal experiences and a desire to understand human interactions motivated him to explore communication.(00:02:51) The Neuroscience of Connection The neuroscience behind successful communication and the role of neural entrainment in establishing connection and understanding.(00:04:21) Storytelling as a Powerful Communication ToolThe importance of storytelling in communication and how stories foster empathy and engagement.(00:06:16) Identifying and Aligning Conversation Types Three types of conversations (practical, emotional, social) and the necessity of aligning conversation types for effective communication.(00:08:07) Practices of Super Communicators Insights into the habits of super communicators, including their approach to recognizing conversation types and the importance of deep listening.(00:15:02) Navigating Conflict Through Effective Communication Managing conflictual conversations with a focus on listening, understanding, and managing control dynamics.(00:20:50) Challenges of Online Communication Challenges and strategies for communicating in online and virtual settings.(00:25:04) The Craft and Impact of StorytellingApproaches to storytelling and its significance in making complex ideas memorable and engaging.(00:29:06) Developing New Communication Habits New communication habits developed from Duhigg's research and their impact on personal and professional interactions.(00:31:02) The Final Three QuestionsCharles Duhigg discusses the importance of deep questions, the communicator he most admires, and his recipe for successful communication.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ In this episode, we explore the role of negotiation in managing conflict in today's polarized world. Grande Lum and Kwame Christian will share valuable insights and tools for navigating challenging conversations, building consensus, and finding common ground. Discover the power of negotiation to resolve conflict and create positive change in your personal and professional life. In this episode you will learn: -The importance of cooperation in conflict resolution. -How to be vigilant as we cooperate -The role of Artificial intelligence in today's world Follow Grande on LinkedIn https://www.linkedin.com/in/grande-lum-b531264/ Grande Lum is a senior partner at the Rebuild Congress Initiative, a program of the Harvard Negotiation Project and Issue One. The Rebuild Congress Initiative (RCI) creates opportunities for cross-partisan stakeholders to explore and act on the conditions necessary to strengthen Congress and our democratic institutions, and ensure a resilient America. He also serves as a research fellow at Stanford Law School's Gould Center for Conflict Resolution. Grande currently serves as an advisor to University of San Francisco's Institute for Nonviolence and Social Justice and as a board member of Not In Our Town, an organization dedicated to stopping hate and bullying. Previously he was Director of the Divided Community Project (DCP) at the Ohio State University Moritz College of Law, where he continues to serve as chair of the steering committee.  Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/ The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/ Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1 Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1

Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ In this episode, we explore the role of negotiation in managing conflict in today's polarized world. Grande Lum and Kwame Christian will share valuable insights and tools for navigating challenging conversations, building consensus, and finding common ground. Discover the power of negotiation to resolve conflict and create positive change in your personal and professional life. In this episode you will learn: -The importance of cooperation in conflict resolution. -How to be vigilant as we cooperate -The role of Artificial intelligence in today's world Follow Grande on LinkedIn https://www.linkedin.com/in/grande-lum-b531264/ Grande Lum is a senior partner at the Rebuild Congress Initiative, a program of the Harvard Negotiation Project and Issue One. The Rebuild Congress Initiative (RCI) creates opportunities for cross-partisan stakeholders to explore and act on the conditions necessary to strengthen Congress and our democratic institutions, and ensure a resilient America. He also serves as a research fellow at Stanford Law School's Gould Center for Conflict Resolution. Grande currently serves as an advisor to University of San Francisco's Institute for Nonviolence and Social Justice and as a board member of Not In Our Town, an organization dedicated to stopping hate and bullying. Previously he was Director of the Divided Community Project (DCP) at the Ohio State University Moritz College of Law, where he continues to serve as chair of the steering committee.  Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/ The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/ Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1 Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1

We interview Sheila Heen on negotiation and difficult conversations. The talk includes practical advice, understanding the role of identity, discussions on the research behind "anchoring," analyzing a scenario, and more. A bit about Sheila Heen:Sheila Heen is the Thaddeus R. Beal Professor of Practice at Harvard Law School and serves as a Deputy Director of the Harvard Negotiation Project.Prof. Heen specializes in particularly difficult negotiations – where emotions run high and relationships are strained.  She is also a co-author of two New York Times bestsellers, "Difficult Conversations: How to Discuss What Matters Most" and "Thanks for the Feedback: The Science and Art of Receiving Feedback Well."  She has written for the Harvard Business Review, and the New York Times as a guest expert, and as a Modern Love columnist. Prof. Heen is also a Founder of Triad Consulting Group, a corporate education and consulting firm that serves clients on six continents.  Her corporate clients have included Pixar, the NBA, and Ford, to name a few. She often works with executive teams, helping them to work through conflict, repair working relationships and make sound decisions together. In the public sector she has also provided training for the New England Organ Bank, the Singapore Supreme Court, the Obama White House and theologians struggling with disagreement over the nature of truth and God.Prof. Heen is a graduate of Occidental College and Harvard Law School. She was also my professor. 

Mastering difficult conversations involves going beyond your own perspective to understand what each person in the conversation sees, feels, and leaves unspoken. Sheila Heen and I discuss how. Download the application guide: https://bit.ly/414PD2e Here's what we cover in this episode: The three layers of a difficult conversation What workplace problems often originate from Why owning your contribution to the problem up front is the best way to avoid the blame game How to prepare to have a difficult conversation Why having difficult conversations isn't a bad thing Special thanks to our sponsor BELAY for offering an exclusive resource called Power of Productivity. In this resource, you will learn how to refocus and implement efficient strategies so you can get back to what you do best. Get your free resource today. We want to get to know you better! Please take a few minutes to tell us about yourself by taking our audience survey. ____________ Where to find Andy: Instagram: @andy_stanley Facebook: Andy Stanley Official Twitter: @andystanley YouTube: @AndyStanleyOfficial See omnystudio.com/listener for privacy information.

Sheila Heen: Difficult Conversations Sheila Heen is the Thaddeus R. Beal Professor of Practice at Harvard Law School, a Deputy Director of the Harvard Negotiation Project, and a founder of Triad Consulting Group. She often works with executive teams to engage conflict productively, repair working relationships, and implement change in complex organizations. She has published articles in The New York Times and the Harvard Business Review and appeared on Oprah, CNBC's Power Lunch, and NPR. She is coauthor along with Douglas Stone of The New York Times bestseller Thanks for the Feedback and also now, in it's third edition, co-author with Douglas Stone and Bruce Patton of the iconic bestseller, Difficult Conversations: How to Discuss What Matters Most*. When our intentions are good, it's hard to appreciate how we could have had such negative impact on someone else. It's equally challenging to navigate a tough conversation when someone else's words or actions have wronged us, even if that's not what they intended. In this conversation, Sheila and I discuss how to shift just a bit to help our difficult conversations go better. Key Points Intent does not equal impact. It's a mistake to assume that we know the other party's intentions. It's a mistake to assume that good intentions erase bad impact. Prevent the first mistake by attempting to separate intent from impact. Use these three questions: Actions: What did the other person actually say or do? Impact: What was the impact of this on me? Assumption: Based on this impact, what assumption am I making about what the other person intended? To present the second mistake, listen first for feelings before sharing intent. It's helpful also to reflect on your own intent, which may not always be as pure as initially recognized. Resources Mentioned Difficult Conversations: How to Discuss What Matters Most* by Douglas Stone, Bruce Patton, and Sheila Heen Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Get Way Better at Accepting Feedback, with Sheila Heen (episode 143) How to Begin Difficult Conversations About Race, with Kwame Christian (episode 594) How to Deal With Passive-Aggressive People, Amy Gallo (episode 595) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Please join us on this episode of Coaching Conversations with our featured guest, Sheila Heen, the Thaddeus R. Beal Professor of Practice and Deputy Director of the Harvard Negotiation Project. Sheila is renowned for her work on difficult conversations and how to receive feedback. In this episode, Jim and Sheila explore practical strategies for improving feedback mechanisms, fostering collaboration, and enhancing interpersonal relationships in various educational settings.Sheila Heen's extensive expertise in negotiation theory and practice, honed over decades, offers a fresh perspective on the crucial role of effective communication in coaching. Join us as Sheila shares her wisdom on how to handle situations where emotions are high and relationships are strained, providing valuable insights for coaches and educators alike.Sign up for our Newsletter and stay up to date with everything ICG by clicking here.Interesting in learning how our consultants can make an impact, click here. 

Arthur G Martirosyan - The Game of Alternatives | Is Armenia Negotiating Effectively Conversations on GroongTopics:The Game of AlternativesHow does it apply to Negotiations?Is Armenia Negotiating Effectively?Guest:Arthur Martirosyan - TW/@ArthurMarti63Hosts:Hovik Manucharyan - TW/@HovikYerevanAsbed Bedrossian - TW/@qubriqEpisode 282 | Recorded: October 3, 2023Subscribe and follow us everywhere you are: linktr.ee/groong

Get ready for a mind-bending

As a Senior Fellow at the Harvard Negotiation Project, co-founder of the Global Negotiation Initiative at Harvard University, and Director of the MS in Leadership and Negotiation at Bay Path University, Dr. Weiss brings a wealth of expertise to the table.In this episode, Dr. Weiss will shed light on the key factors that contribute to unsuccessful negotiations and provide valuable insights on how to turn setbacks into success.

There are oh, so many myths around the topic of negotiation and conflict. Some of us believe that we have to be hard, shrewd, and that it's a zero-sum game with a winner and a loser. Some of us even believe that negotiation must hurt or it's not a negotiation. And some of us believe that negotiation isn't a relevant part of our lives. Turns out that's untrue. All of us must negotiate and probably more often than we are even aware. What are the necessary skills for good negotiation? What would be the best way to hold our negotiating partner in our mind? And what about other factors that might be relevant like, how and where should we be seated when we get negotiate? These and so many other questions will be answered by my expert guest, Dr. Joshua Weiss (https://www.joshuanweiss.com/). Josh is Senior Fellow at the Harvard Negotiation Project, and the co-founder of the Global Negotiation Initiative at Harvard University. Josh has worked to assist in negotiations for big corporations as well hostage negotiations and work in high conflict zones like Northern Ireland and the Middle East. He is also the author of a superb book called The Book of Real-World Negotiations: Successful Strategies from Business, Government, and Daily Life. Retired FBI agent, Joe Navarro said of the book, “By the time you finish, you know that you have been bequeathed a treasure.”  So, listen in as Josh and I talk about how to negotiate in the real world. Book Link: https://tinyurl.com/296x7rvk

Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ In this episode, we explore the role of negotiation in managing conflict in today's polarized world. Grande Lum and Kwame Christian will share valuable insights and tools for navigating challenging conversations, building consensus, and finding common ground. Discover the power of negotiation to resolve conflict and create positive change in your personal and professional life. In this episode you will learn: -The importance of cooperation in conflict resolution. -How to be vigilant as we cooperate -The role of Artificial intelligence in today's world Follow Grande on LinkedIn https://www.linkedin.com/in/grande-lum-b531264/ Grande Lum is a senior partner at the Rebuild Congress Initiative, a program of the Harvard Negotiation Project and Issue One. The Rebuild Congress Initiative (RCI) creates opportunities for cross-partisan stakeholders to explore and act on the conditions necessary to strengthen Congress and our democratic institutions, and ensure a resilient America. He also serves as a research fellow at Stanford Law School's Gould Center for Conflict Resolution. Grande currently serves as an advisor to University of San Francisco's Institute for Nonviolence and Social Justice and as a board member of Not In Our Town, an organization dedicated to stopping hate and bullying. Previously he was Director of the Divided Community Project (DCP) at the Ohio State University Moritz College of Law, where he continues to serve as chair of the steering committee.  Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/ The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/ Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1 Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1

Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ In this episode, we explore the role of negotiation in managing conflict in today's polarized world. Grande Lum and Kwame Christian will share valuable insights and tools for navigating challenging conversations, building consensus, and finding common ground. Discover the power of negotiation to resolve conflict and create positive change in your personal and professional life. In this episode you will learn: -The importance of cooperation in conflict resolution. -How to be vigilant as we cooperate -The role of Artificial intelligence in today's world Follow Grande on LinkedIn https://www.linkedin.com/in/grande-lum-b531264/ Grande Lum is a senior partner at the Rebuild Congress Initiative, a program of the Harvard Negotiation Project and Issue One. The Rebuild Congress Initiative (RCI) creates opportunities for cross-partisan stakeholders to explore and act on the conditions necessary to strengthen Congress and our democratic institutions, and ensure a resilient America. He also serves as a research fellow at Stanford Law School's Gould Center for Conflict Resolution. Grande currently serves as an advisor to University of San Francisco's Institute for Nonviolence and Social Justice and as a board member of Not In Our Town, an organization dedicated to stopping hate and bullying. Previously he was Director of the Divided Community Project (DCP) at the Ohio State University Moritz College of Law, where he continues to serve as chair of the steering committee.  Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/ The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/ Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1 Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1

Never Split The DifferenceNever Split The Difference Full Chapter Brief Negotiation is everywhere in your daily life: for example, asking your boss to raise your salary, persuading your children go to bed at 9 o' clock, buying the things at the best price, and so on. All of these actions require communication between people. How do you achieve the desired outcome in a negotiation and convince the other party? In this book, Chris Voss outlines nine negotiation tips that you can apply to every situation in your life, and which will benefit you forever. Overview | Chapter 1Hi, welcome to Bookey. Today we will unlock the book Never Split the Difference: Negotiating As If Your Life Depended On It. This book will teach you how to take control in essential conversations in your daily life. Chris Voss is a former FBI negotiator, who often negotiated with kidnappers to free hostages. Once, kidnappers asked the family of a hostage to pay a ransom of $150,000. The family told Voss that they could pay between $50,000 to $85,000. However, Voss successfully managed to lower the price to $4,751, and the hostage was rescued safely. This is only one of the many successful mediations he took part in, over his twenty years of experience, on the basis of which he created a solid theory which can be applied not only to international crises but also to situations that concern our families, careers, intimate relationships, and even parenting. Voss is also the founder of the Black Swan Group, a Fortune 500 company, and has taught and given lectures at Harvard and MIT. The co-author of this book, Tahl Raz, is also the co-author of the New York Times' best-selling column, Never Eat Alone, and a content editorial consultant at a number of companies. If you are a regular user of our platform, you may know that we have unlocked a lot of books on negotiation methods. One of them, Getting To Yes, regarded as having “an unrivaled place in the literature of dispute resolution” introduces the Principled Negotiation, a method researched by the Harvard Negotiation Project. So, is there a difference between Voss' theory of negotiation and the one introduced in Getting To Yes? There is. The book states that the negotiating parties are “rational actors”, while Voss's theoretical approach assumes that they are irrational instead. The theory comes from the work of Daniel Kahneman, an American psychologist, who believes that humans have two thought systems: a System 1, which consists of our innate skills that we share with other animals, fast, intuitive and emotional; and a System 2, which is slower, strenuous and rational. Kahneman's theories have already been covered in our bookey about his work Thinking, Fast and Slow. When putting Kahneman's theory and negotiations together, the first step is observe and analyze one's System 1, their emotions, reactions, and feelings. Then, questions can be asked in order to influence their System 1 and receive the desired reaction, granting the initiative to control the other party. In general, this is a kind of negotiation based on emotional control. We will look at the specific negotiation methods in three parts: Part One: How to quickly establish a harmonious relationship with the other party at the beginning of the negotiation; Part Two: How to persuade others to get the results wanted in a negotiation; Part Three: How to find out unknown information and ensure implementation after negotiation.

Sheila Heen has been with the Harvard Negotiation Project for twenty years, teaching negotiation and difficult conversations at Harvard Law School and in Harvard's executive education programs.She is also CEO of Triad Consulting in Harvard Square, where she specializes in working with executive teams on issues where there is strong disagreement and emotions run high. She has worked with corporate clients on six continents, with the US White House, the Singapore Supreme Court, and with theologians with disagreements on the nature of truth and God. With co-author Douglas Stone, Heen has published two best selling books Difficult Conversations and Thanks for the Feedback

Getting to Yes Full Book ReviewMore Content On Bookey Best App For Book Summary. Negotiation is closely related to our lives. Buyers and sellers bargain over the price of a product. Employees strive for a promotion or a pay raise from the boss. Children debate their parents over what time to go to bed at night. These are all familiar negotiation scenes in our daily lives. Everyone is a negotiator, and those who are better at negotiation meet their needs more efficiently. Getting to Yes: Negotiating Agreement Without Giving In presents the research results of the Harvard Negotiation Project. This book will teach you how to negotiate more efficiently and help you achieve win-win outcomes! Overview | Chapter 1Hi, welcome to Bookey. Today, we will unlock the book Getting to Yes: Negotiating Agreement Without Giving In. Negotiation is closely related to our lives. Every one of us is a negotiator in the sense that we all face various negotiation scenarios every day. Thus, negotiation is an essential skill that we should master. However, negotiation is not simple, and it is often hard to achieve good results. You may have encountered awkward situations like the following: Neither you nor the seller is willing to budge an inch while bargaining. Your boss rejects your request for a promotion or a pay raise. You argue with your colleague over differing proposals. So, is there any negotiation method that defends our interests while also satisfying the other party? Of course, there is! The book Getting to Yes: Negotiating Agreement Without Giving In proposes the “principled negotiation,” a general strategy that applies to various negotiation situations. This so-called "principle" refers to the inner appeal of interests. The key is to treat your negotiating partner as a collaborator and focus on basic interests. Then, search for solutions that satisfy both parties' common interests based on objective standards to achieve win-win outcomes. This book was published in 2009 and has been a bestseller ever since. It has also been recommended by John Kenneth Galbraith, the advisor to three U.S. presidents, Cyrus Roberts Vance, a former U.S. Secretary of State, and Ayn Rand, a famous writer from the U.S. Getting to Yes: Negotiating Agreement Without Giving In was written by Roger Fisher, William Ury, and Bruce Patton. They are three senior experts from the Harvard Negotiation Project. They are not only researchers but also practitioners in the field of negotiation. They provide professional negotiation consulting services for many individuals, companies, and even government agencies.

Armenian News Network - GroongWeek in Review - December 6, 2022Topics:- Armenia-Azerbaijan Negotiations Continue      - CSTO Debacle      - Lavrov Bombshell      - Lachin Corridor Blockaded      - Brussels Summit Canceled- Artsakh President Lays off Government- Parliamentary Opposition FragmentingGuest:Arthur G. Martirosyan is a Senior Consultant with CM Partners. In 1994, after graduating from Yale University, he joined Conflict Management Group and the Harvard Negotiation Project and has since worked on conflicts in the former Soviet Union, Middle East, the Balkans, Africa, and Latin America.Hosts:Hovik Manucharyan TW/@HovikYerevanAsbed Bedrossian TW/@qubriqEpisode 181 | Recorded: December 6, 2022Subscribe and follow us everywhere you are: linktr.ee/groong

"Hey, we need to talk..." -- if these words scare you, trust that you're not alone! Whether we're dealing with an underperforming employee, upset with our spouse, or facing issues with a difficult client, we attempt to avoid difficult conversations every day. Healthy relationships are built around communication and transparency, so learning how to navigate tough conversations with less stress and more success can help optimize our relationships. Today we're talking to Sheila Heen, professor at Harvard Law School and author of one of the most popular psychology books ever created, Difficult Conversations. In the book, Sheila outlines how to navigate tense and emotionally-charged conversations, something we all have to deal with in our lives at one point or another. Tune in to learn the three layers of difficult conversations and how to overcome each one of them, as well as the benefit of telling a third story to start your discussions off on the right foot. You'll also learn how to enhance the skill of receiving feedback by understanding the common initial reactions we all have when receiving negative feedback and how to deal with them in a positive way. Topics Include:  - Getting involved in the Harvard Negotiation Project  - Writing Difficult Conversations  - How has Difficult Conversations been used since its publication?  - Why did she write Thanks For The Feedback?  - What is a difficult conversation?  - Why do we avoid difficult conversations?  - The danger of avoiding difficult conversations - Three layers of difficult conversations  - Lessening blame and accusatory language  - Exploring our emotional patterns  - Anger is a secondary feeling  - Reducing angry reactivity  - Naming emotions vs. being emotional  - Starting from the third story  - Why do we have an issue receiving negative feedback? - Different types of triggers  - Traits of people who are highly sensitive to feedback  - Dealing with triggers and reactions  - And other topics… Sheila Heen is a founder of Triad Consulting Group, a consulting firm dedicated to helping companies of all sizes improve their leadership, collaboration, and conflict management skills. Her clients include BAE Systems, HSBC, the Federal Reserve Bank, Merck, and the Bank of South Africa. She has spent 20 years with the Harvard Negotiation Project and she is the author of two bestselling books, Difficult Conversations and Thanks For The Feedback.  Resources Mentioned: Triad Consulting Group: https://www.triadconsultinggroup.com/team/sheila-heen  Sheila's Books: https://www.stoneandheen.com/  Sheila's LinkedIn: https://www.linkedin.com/in/sheila-heen-b8a59a6/  Sponsored By:  More About Young and Profiting Download Transcripts - youngandprofiting.com   Get Sponsorship Deals - youngandprofiting.com/sponsorships Leave a Review - ratethispodcast.com/yap Watch Videos - youtube.com/c/YoungandProfiting Follow Hala Taha LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ TikTok - tiktok.com/@yapwithhala Twitter - twitter.com/yapwithhala Learn more about YAP Media Agency Services - yapmedia.io/ Join Hala's LinkedIn Masterclass - yapmedia.io/course  Learn more about your ad choices. Visit podcastchoices.com/adchoices

Sheila Heen has been with the Harvard Negotiation Project for twenty years, teaching negotiation and difficult conversations at Harvard Law School and in Harvard's executive education programs. She is also CEO of Triad Consulting in Harvard Square, where she specializes in working with executive teams on issues where there is strong disagreement and emotions run high. She has worked with corporate clients on six continents, with the US White House, the Singapore Supreme Court, and with theologians with disagreements on the nature of truth and God. With co-author Douglas Stone, Heen has published two best selling books Difficult Conversations and Thanks for the Feedback

Sheila Heen has been with the Harvard Negotiation Project for twenty years, teaching negotiation and difficult conversations at Harvard Law School and in Harvard's executive education programs.She is also CEO of Triad Consulting in Harvard Square, where she specializes in working with executive teams on issues where there is strong disagreement and emotions run high. She has worked with corporate clients on six continents, with the US White House, the Singapore Supreme Court, and with theologians with disagreements on the nature of truth and God. With co-author Douglas Stone, Heen has published two best selling books Difficult Conversations and Thanks for the Feedback

Dr. Joshua Weiss is the co-founder of the Global Negotiation Initiative at Harvard University, and a senior fellow at the Harvard Negotiation Project. In today's episode, Dr. Weiss talks to Aram and Nolan about how storytelling is a very handy leadership and negotiation skill, and how compromise should always be a measure of last resort.  

A warm philosophical chat with Aikido teacher and meditator Richard joins me to talk embodiment, what aikido really is, cultural indoctrination, aikido “off the mat”, the importance of feeling, harmony with the universe, the future of aikido, the central core, and love. You can find Richard Moon here: CreateABeautifulWorld.com ExtraordinaryListening.com First and foremost Richard is a student of Harmony through music and the Awareness Arts. He is an Aikido Instructor holding the rank of 6th Degree Black Belt with Aikido World Headquarters, and has innovated application of Aikido principles to business and mastery application. He has provided consultation, coaching and training to corporations including Lawrence Livermore Laboratories, Chevron Research Laboratories, Apple Computer, Tandem Computer, Motorola, Intel Corp., McCaw Cellular Communications, Nextel, Monsanto, Scandinavian Air Systems, NTT, Shoretel and Hyatt Hotels.  A skilled mediator, involved in international peace-building Richard worked with The Nautilus Institute for Security and Sustainability, as well as in Cyprus and Bosnia with IMTD, the Fulbright Commission and the Harvard Negotiation Project.

Sheila Heen is the Deputy Director of the Harvard Negotiation Project and the bestselling author of Difficult Conversations. She's an internationally recognized negotiation coach and trainer. Sheila and Auren discuss how to approach your toughest conversations, including best practices for opening a negotiation, defusing conversations that feel adversarial and giving and receiving better feedback. They also talk about the surprising similarities in tough conversations at work and at home, and how you can use negotiation strategies to throw a better dinner party. World of DaaS is brought to you by SafeGraph. For more episodes, visit safegraph.com/podcasts.You can find Auren Hoffman on Twitter at @auren.

*Difficult Conversations grew out of fifteen years of work at the Harvard Negotiation Project, which focuses on matters of negotiation and conflict resolution. *The result is a remarkable guide that lets you in on the powerful techniques that have been employed in world trouble spots to bring opposing sides together and forge new futures. *Following the lessons learned from these high-stakes examples will transform your approach to the challenging encounters of everyday life – from requesting a pay rise to ending a relationship. *By absorbing the guidance offered in this valuable book, you'll be well prepared for difficult conversations, rather than desperate to avoid them. Theme 1: Conflict & The 3 conversations - 0:29 Theme 2: Listening & Thinking - 9:45 Like what you hear? Be sure to like & subscribe to support this podcast! Also leave a comment and let us know your thoughts on the episode. You can also get a free weekly email about the Book Insight of the week. Subscribe at memod.com/insights Want quick save-able, share-able bullet points on this book? Check out the Memo: https://memod.com/Kev866920/difficult-conversations-solved-124 HEAR THE FULL INTERVIEWS MENTIONED IN TODAYS' EPISODE HERE: YouTube. (2019). Doug Stone & Sheila Heen: "Thanks for the Feedback" | Talks at Google. [online] Available at: https://www.youtube.com/watch?v=SggjK0Gm3I4 [Accessed 19 Mar. 2019]. YouTube. (2019). 34 Habit 5: Seek First to Understand Then to be Understood - Part A: Diagnose Before You Prescribe. [online] Available at: https://www.youtube.com/watch?v=hlPqhM5a-MA [Accessed 19 Mar. 2019]. YouTube. (2019). Last minute Brexit arguments get aggressive. [online] Available at: https://www.youtube.com/watch?v=CR6Q40yuX9U [Accessed 19 Mar. 2019]. YouTube. (2019). The power of difficult conversations | Tara Marcink | TEDxCoMo. [online] Available at: https://www.youtube.com/watch?v=wjY56aFwQus [Accessed 19 Mar. 2019]. Full Title: Difficult Conversations Year of Publication: 1999 Book Author: Douglas Stone, Bruce Patton, Sheila Heen To purchase the complete edition of this book click here: https://tinyurl.com/2p82apxd Book Insight Writer: Tom Butler-Bowdon Editor: Tom Butler-Bowdon Producer: Gabe Mara Production Manager: Karin Richey Curator: Tom Butler-Bowden Narrator: Kristi Burns

Conflict is inevitable, but most of us were never taught skills to help us find our way through the dark corridors of this house called “Conflict.” This month's coaching conversation illuminates predictable patterns and practical tools to navigate successfully through Conflict House. If you're looking to develop your executive presence, our latest PDF is for you. It talks about the four factors every executive needs to be effective. It's free. You can find it in our Tools bin.  Help yourself. This month's episode is tagged in the Podcast Library under Relationship BuildingRelated episodes you might listen to are: 61  A Difficult Conversation 73  Disagree Agreeably 72  Getting Agreement 27  Repairing Damaged Relationships 88  Resolving Conflict  Tom references the book “Difficult Conversations: How to Discuss What Matters Most” by Stone, Patton and Heen, from the Harvard Negotiation Project.As always, thanks to the folks who post reviews. We are so grateful for your support and kind words.If you have a question about your career and how coaching might help, be in touch with us here. Until next month, stay healthy and be well.Tom and The Look & Sound of Leadership team.  

About Meryl Macklin:Meryl Macklin is a trial lawyer with over 30 years of experience trying and resolving complex business disputes. Meryl has served as lead trial counsel for clients ranging from major corporations to small startups in dozens of high-exposure cases in state and federal courts around the country, and regularly practices in both Northern and Southern California.Meryl's trial experience has enabled her to develop targeted litigation strategies even when handling cases likely to settle, avoiding unnecessary and costly motion and discovery practice where possible. Her practice focuses not only on defending companies in litigation but also on counseling clients on ways to quickly resolve disputes. She is a strong team leader, with proven success partnering with clients and other professionals to accomplish results.Ms. Macklin is a member of the Northern District of California Mediation Panel and serves as mediator for all types of commercial disputes. She attended mediation training at the Harvard Negotiation Project. About Sharon Weiss:Sharon Weiss brings an exceptional breadth of local, state, and national level bankruptcy community ties to her insolvency practice. Through these substantive relationships, including those with co-counsel, adversaries, and clients, Ms. Weiss has attained a base of experience from which she serves as a true client advocate. She offers her clients the personal attention and warmth of her small firm background combined with the added benefits of the firm's wide array of department resources.Ms. Weiss was recognized as one of the “Top Women Lawyers” in California by the Daily Journal in 2013 and as a notable practitioner in Chambers USA since 2012 in the California bankruptcy and restructuring practice area. She frequently speaks on panels regarding insolvency-related topics. Ms. Weiss has organized dozens of programs and panels and delivered presentations to industry groups such as the California Society of CPAs and The Alternative Board. She is also invited annually to speak to the Women in the Law Seminar Class at Southwestern University School of Law in Los Angeles, California.  

"Thanks for your purchase! Can we get your feedback!?"  We are asked for our feedback left and right. We're also giving it unknowingly more often than we think.  When it comes to receiving it, why can it sometimes be so difficult? Of course, we all WANT feedback to do better, grow, and be the best humans we can be... but at the same time, wouldn't it be nice if someone could just pat us on the back and tell us, "All good!"?  Maybe if they just delivered it the bad news to us sandwiched between all the positive stuff (the Oreo cookie technique)?  Today's guest, Sheila Heen will share the unique difficulty around receiving feedback; why this conversation can be so difficult whether you're a giver of it or a receiver.  We dive into:  What are the different types of feedback are: Appreciation, Coaching, Evaluation, and what each form might look like Why giving feedback can be difficult and getting it can be even harder! The three triggers around feedback that can make us shut down How to get better at receiving feedback by leaning into curiosity  What to do if you're naturally more sensitive to feedback  What to do if you just don't want it in a certain area or from a certain person Why we need to RE-THINK the Oreo cookie feedback-giving technique And MORE!  Links Mentioned:  Sheila's Book: Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Even When It's Off-Base, Unfair, Poorly Delivered, and Frankly, You're Not in the Mood) (with Douglas Stone, Viking/Penguin 2014) Sheila's Website She Built This Website About Sheila  Sheila is a Founder of Triad Consulting, a Professor of Practice at Harvard Law School, and serves as a Deputy Director of the Harvard Negotiation Project, where she has been developing negotiation theory and practice since 1995.   Sheila's corporate clients have included Pixar, Hugo Boss, the NBA, the Federal Reserve Bank, Ford, Novartis, Converse, American Express, and numerous family businesses. She often works with executive teams, helping them to work through conflict, repair working relationships and make sound decisions together. In the public sector she has also provided training for the New England Organ Bank, the Singapore Supreme Court, the Obama and Biden White Houses and theologians struggling with disagreement over the nature of truth and God. Sheila specializes in particularly difficult negotiations – where emotions run high and relationships are strained.  She is also a co-author of two New York Times bestsellers:  Difficult Conversations: How to Discuss What Matters Most (with Douglas Stone and Bruce Patton, 2nd ed Penguin 2010) and Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Even When It's Off-Base, Unfair, Poorly Delivered, and Frankly, You're Not in the Mood) (with Douglas Stone, Viking/Penguin 2014).  She has written for the Harvard Business Review and for the New York Times as a guest expert and as a Modern Love columnist.   Sheila and her co-authors are working on a 3rd edition of Difficult Conversations with updates and revisions, which will be released in 2022. Sheila is a frequent media guest and has appeared on shows as diverse as Oprah, NPR, Fox News, and CNBC's Power Lunch.   She can be heard on podcast episodes of Shane Parrish's Knowledge Project, Adam Grant's WorkLife, Hidden Brain, and The Tim Ferriss Show.  She has spoken at the Global Leadership Summit, the Nordic Business Forum, at The Smithsonian, Apple, Google, Microsoft and at the U.S. Air Force Academy.  She got to fly along on a training mission in an F-16 while working with the Air Force to improve feedback to pilots in training. Sheila is a graduate of Occidental College and Harvard Law School. She is schooled in negotiation daily by her three children.  

06/12/2022, Furyu Schroeder, dharma talk at Green Gulch Farm. Abbess Fu Schroeder talks about addressing conflict through the wisdom of the ancient teachings of the Buddha and the modern-day wisdom of the Harvard Negotiation Project.

Join Brother Paolo Nicosia as he masterfully tells stories of healing and reconciliation woven together with offering practical principles and skills to strengthen our own abilities to be peacebuilders and reconcilers today.   From Brother Paolo's interview: A summary of Principles and Skills of Mediation and Peace Building: --A pluralistic vision of the community, seeking unity among diversity. --An inclusive and compassionate attitude, because the tendency often, especially nowadays is being exclusive, I'm part of this group against another group; either you are in or you're out. --A pacific and non-violent approach. … This is the way to transform conflicts.  --At the broader level, a commitment for social justice, being charitable to others, but also on a level that can be justice for all, not just for some that want a privileged life. --Also healing wounds and memories, because every time we have some misunderstanding or some real conflicts, there are wounds; the bad memories can be healed, talking, sharing and understanding each other, like in the restorative justice process, very famous in South Africa. --From a spiritual point of view, … God is God, we are not. This gives a sort of relaxation, like the way of saying in Italian that I try to translate, God exists, you are not God, so relax. --Finally, in the Atonement charism of reconciliation with God, other human beings and the self is expressed especially in two ways, two ministries. One is social and the other is ecumenical. So, ecumenically, through a dialogue seeking unity among diversity; the other, social ministry, especially for addictions.   “Being always oriented to problem solving, and if it is not possible to solve problems, accepting reality, like Francis with the Sultan. … Not to be fearful of leaving with extreme differences.  Again, Francis was doing this all the time with all kinds of different people, and we can do nowadays, basing our relationship on trust, healing the past, if the case happened that this trust was threatened or misunderstood in some ways. We use non-violent communication, listening a lot and talking in a very clear and understandable way to others. These are very simple, but very useful way of living the Franciscan spirituality in our daily lives.”   “This approach can be applied for every kind of conflict, either grassroots or international conflicts. The wisdom of Franciscan agents of reconciliation, it could be Christian, or it could be everybody, is that everybody can be one; in every life is a facilitator for the transformation and integration of inner and outer conflicts to reconcile with the self, the others and God. … If we follow Jesus Christ or a peace approach, first of all, be inclusive. … The vision of accomplishment of peace can be a source of hope, and a realization of this being meant to be one. That is a bit of our name: At-one-ment, but it's also the gospel of John.”   For a full transcript, please include episode number and email: fslfpodcast@fslf.org.   References:   Franciscan Friars of the Atonement, Assisi, Graymoor: https://www.atonementfriars.org/our-mission-history/  … We believe in…transforming conflict by being instruments of justice and peace, honoring and embracing the dignity of all people, living “minimum for self, maximum for God,” being stewards of God's Creation and, ministering to those in need of physical and spiritual healing. We partner with those who share our values. We exist as a Catholic religious community to invite the world to join us in the quest for healing and reconciliation. We do this by living, embracing and fostering the Franciscan spirit of At-One-Ment which includes: the unity of all; and the healing of the broken and those who have lost their way. We joy in God. Two of the friars' key ministries: St. Christopher's Inn: See https://www.atonementfriars.org/healing-ministries/#stchristophersinn and Ecumenical Ministries and Interfaith Dialogue: https://www.atonementfriars.org/ecumenical-interfaith-dialogue/   Stories Francis and the Sultan al-Kamil, 1219 Crusades:  A contemporary telling of the story: https://cac.org/francis-and-the-sultan-2019-10-10/ . An original source: The Life of Saint Francis XX:57, by Thomas of Celano at: https://www.franciscantradition.org/francis-of-assisi-early-documents/the-saint/the-life-of-saint-francis-by-thomas-of-celano/672-fa-ed-1-page-231#ges:searchword%3Dsultan%26searchphrase%3Dall%26page%3D1  Francis and the Wolf of Gubbio: A contemporary reflection on this story: https://www.franciscanmedia.org/franciscan-spirit-blog/st-francis-and-the-taming-of-the-wolf . An original source: The Life of Saint Francis XX:57, by Thomas of Celano at: https://www.franciscantradition.org/francis-of-assisi-early-documents/the-saint/the-life-of-saint-francis-by-thomas-of-celano/672-fa-ed-1-page-231#ges:searchword%3Dsultan%26searchphrase%3Dall%26page%3D1 What are ‘The Troubles', referenced in the Irish Cultural Center story? https://en.wikipedia.org/wiki/The_Troubles   What is Alternative Dispute Resolution (ADR), Negotiation and Mediation? https://www.law.cornell.edu/wex/alternative_dispute_resolution . See also the Harvard Negotiation Project: https://www.pon.harvard.edu/about/our-mission/   Tools/Resources in English by Brother Paolo: Faith-based Peacebuilding: Insights from the Three Main Monotheisms – you can download it here: https://www.athensjournals.gr/social/2017-4-1-1-Nicosia.pdf and Ecumenical Tools for Christian Based Reconciliation – if you would like a copy of this article, please email your request to fslfpodcast@fslf.org including the episode number and the name of this article.    Artisans of Peace, Pope Francis: see https://www.americamagazine.org/issue/pope-become-artisans-peace-your-daily-lives  

Dr. Joshua N. Weiss is the co-founder, with William Ury, of the Global Negotiation Initiative at Harvard University and a Senior Fellow at the Harvard Negotiation Project. He is also the Director and creator of the Master of Science degree in Leadership and Negotiation at Bay Path University. He received his Ph.D. from the Institute for Conflict Analysis and Resolution at George Mason University in 2002. Tyler and Joshua discussed how you can take your real estate negotiation skills to the next level, covering the three myths of negotiation, why you need to change your mindset toward conflict and negotiation, tactics and more! Highlights include: Why conflict isn't necessarily a bad thing Three negotiation myths involving compromise, success and being emotion-free Why introverts often make better negotiators The concepts of BATNA and post settlement settlements The importance of preparation and knowing the best negotiation medium for you Agility, flexibility and why you need the skills of improv Why you are often the hardest negotiator you'll face How to work with deadlines, and the power of patience  The importance of preserving reputation in a negotiation Training your mind to think differently  Connect with Joshua:   Website: http://www.joshuanweiss.com LinkedIn: https://www.linkedin.com/in/joshua-weiss-b1882a/ Facebook: https://www.facebook.com/joshua.weiss.94 Instagram: instagram.com/joshua.weiss.94   The following books were mentioned in the show:   The Book of Real-World Negotiations: Successful Strategies From Business, Government, and Daily Life by Joshua N. Weiss, PhD Negotiating the Impossible by Deepak Malhotra Malcolm Gladwell's Books Getting to Yes by William Ury and Roger Fisher Getting to Yes with Yourself by William Ury   Are you a real estate investor looking to elevate your income, freedom & lifestyle? If so, optimize your daily performance by downloading our free guide, Raising the Bar - 5 Steps to Elevate Your Habits, at elevatepod.com. In this guide, created by your host Tyler Chesser, you'll learn why you do what you do, how to easily institute cues in your environment to trigger desired behavior, directly applicable steps to create a fulfilling future and much more. Get your free copy at elevatepod.com and kick-start your new habits today. Your future self will thank you! This episode of Elevate is brought to you by CF Capital, a national real estate investment firm. CF Capital's mission is to provide property investment and asset management solutions to help investors like you maximize their returns by investing in high-value multifamily communities. If you are looking for risk-adjusted alternative investments in quality apartment communities, and are seeking tax optimized cash flow with appreciation upside without all the hassle of management, you might benefit from learning more about investing alongside our team. You're invited to reach out and learn how you can invest with us by visiting cfcapllc.com. We're also currently offering a free ebook called The Bottom Line - 10 Ways to Increase Cash Flow in an Apartment Complex. Whether you're a new or an experienced investor, we're confident you'll find massive value in this resource. Get your free copy today at cfcapllc.com.  

Kimberly, Sonia and Tom answer a question from Lorena in Austin: “Prior to COVID, in one of our meetings after the meeting, we wondered what our boss would do if he knew what we said when he's not around. I'm now being promoted to work with a new group and want the group to experience me in a positive way? Your advice?”There were lots of ideas about Lorena's situation: Sonia urged Lorena to have one-on-one expectation-setting conversations.Kimberly suggested Lorena state her intentions clearly and invite feedback.  Tom challenged Lorena to balance accountability with acceptance. He also recommended she look at Difficult Conversations: How to Discuss What Matters Most from the Harvard Negotiation Project. And that's barely the beginning!Kimberly Layne leads The Kimberly Connection Company, wrote Connections Change Everything and hosts The Power of Connection on YouTube. Reach out to Kimberly here.Sonia Jeantet runs CIMA Executive Development and is the author of The Integrative Leader. Be in touch with Sonia here.Tom Henschel is the head of Essential Communications and hosts The Look & Sound of Leadership podcast. You can contact Tom here.We're grateful for your reviews and support!Next month there'll more ideas for how you can unlock your leadership. See you then!You can submit a question to the coaches here.

Did you know that every difficult conversation is actually three conversations, and two of them we ignore at our peril? Did you know that one of the longest standing national border disputes finally got resolved after two of the adversaries discovered they had one special thing in common? And did you know that by asking three simple questions, you can put your difficult conversation on the road to resolution? Well, get ready to learn about all that and more, because it's just a small part of my conversation with mediation expert Douglas Stone, former associate director of the Harvard Negotiation Project, co-founder of the Triad Consulting Group, and, last but not least, co-author of the New York Times best seller, Difficult Conversations: How to Discuss What Matters Most, and his most recent book with co-author Sheila Heen, Thanks for the Feedback, The Science and Art of Receiving Feedback Well. _________________________For more insights into the art and science of difficult conversations, check out my website. You can also sign up for my free newsletter.

Sheila Heen, a senior lecturer on Law at Harvard Law School, joins Dr. Krish Kandiah to discuss her work in negotiations and conflict management and what leaders can take from her years of experience. When she started at Harvard Law School, Roger Fisher, famous for the Harvard Negotiation Project, took her under his wing and quickly immersed her into the world of negotiations and psychology. Her experience brought her to a vast need in politics, business, charities, and families: how to resolve conflicts. This led to her writing Difficult Conversations, which was named one of the 50 most important books of psychology. Sheila explains to Krish that her work shows that people skills, critical to negotiations, is an essential leadership skill. Whether you need insights on challenges at work or bringing unity at home, Sheila Heen is sure to equip you in this conversation. Visit wvi.org/leadershift to learn more about today's guest, other episodes and how you and your ministry can partner with World Vision.

Are you putting off a crucial conversation that you know you should have? Would you like a step-by-step approach for how to have your toughest and most crucial conversations with less stress and more success? Who wouldn't! The proven strategy and lasting rewards for you and your organization are coming up, next. Sheila Heen is Founder of Triad Consulting Group and has been on the Harvard Law School faculty as a Lecturer of Law since 1995. Sheila has spent more than twenty years with the Harvard Negotiation Project, developing negotiation theory and practice. She specializes in particularly difficult negotiations – where emotions run high and relationships become strained. Sheila is co-author of the New York Times bestseller: Difficult Conversations: How to Discuss What Matters Most. Find full show notes here https://www.bcwinstitute.org/podcast/sheila-heen-havi…lt-conversations/

Some of the most important decisions in your life involve negotiating with someone more experienced than you, so what can you do today to make sure you are well prepared for every negotiation to come? What to Listen ForWhat can you do to make sure you're not shooting yourself in the foot when negotiating?What is the difference between negotiating from a place of cooperation versus position?How are you killing opportunities by negotiating with a competitive mindset and what mindset should you be negotiating with if you want to get the most out of every negotiation?What is the Harvard Negotiation Project and what can you take from it to improve your negotiation skills today?How does pressure work against you in negotiations and what can we do to handle it so it doesn't have detrimental consequences in the long term?What 3 things are you doing to kill your chances of negotiating a raise?What 3 traits are critical to entering a negotiation that allows for a win-win for all parties involved?What is BATNA and why is your understanding of it crucial if you want to negotiate successfully?How do you develop a bulletproof approach to any negotiation?How do you gain agreement from the other party in a negotiation to decrease the chance of it falling through?When negotiating a raise, what should your first point of agreement be between you and your employer?Negotiating can be both fun and exciting for all parties involved, but it can also be uncomfortable and downright painful. Ideally, we want to avoid the latter, but many of us enter into negotiations from a position that pushes the other party away because we try to come from a place of power and strength. No one wants to be taken advantage of so that is understandable. However, the person we are negotiating with doesn't want to feel pushed around either, and so a different kind of strength must be used when entering into a negotiation, and that strength comes from a knowledge of what you want as well as what the other person wants. When you do your research and have options, you allow the other party to negotiate with you on what they can offer you versus what you are looking for, rather than saying, “This is what I want and you must give it to me or I'm leaving.” That never ends well for anyone.A Word From Our SponsorsShare your vulnerabilities, victories, and questions in our 17,000-member private Facebook group at theartofcharm.com/challenge. This is a unique opportunity where everyone — both men and women — celebrate your accountability on the way to becoming the best version of yourself. Register today here!Hiring used to be hard. Multiple job sites, stacks of resumes, a confusing review process. But today, hiring can be easy and you only have to go to one place to get it done: ziprecruiter.com/charm. ZipRecruiter is so effective that 4 out of 5 of employers who post on ZipRecruiter get a quality candidate through the site within the first day.Before you go dropping hundreds of dollars on a pair, you need to check out the wireless earbuds from Raycon! Unlike some of your other wireless options, Raycon earbuds are both stylish and discreet, with no dangling wires or stems. And of course, they don't just look great. They sound great, too. Go to BuyRaycon.com/CHARM to get 15% off your order!Clearbanc is changing the way entrepreneurs raise money with equity-free capital. They charge a small flat fee for the capital, and you pay them back using a win-win rev share. If you are doing over ten thousand a month in revenue, find out how you can receive Clearbanc capital by getting your 20-minute term sheet at clearbanc.com/CHARM.Resources from this EpisodeEpisode 777: Negotiating: 4 Things You Must KnowHarvard Negotiation ProjectEpisode 774: The 3 Most Common Hurdles in Decision MakingCheck in with AJ and Johnny!AJ on InstagramJohnny on InstagramThe Art of Charm on InstagramThe Art of Charm on YouTube

The thought of negotiating can instill feelings of discomfort in many of us because we associate negotiating with trying to create a win for us and a loss for the person we are negotiating with, but how would that change if you had the knowledge and confidence to come up with a win-win for just about every negotiation you entered into?What to Listen ForWhere do the misconceptions surrounding negotiating come from and how can a few simple changes in perception improve your ability to negotiate?What is Prospect Theory and how does it cause you to miss out on great opportunities?What is Positional Bargaining?How are Positional Bargaining and Anchoring connected and how can the connection lead youWhy will we work harder NOT to lose $100 than we will to earn an extra $100?How can you start improving your negotiating ability today?What is the Harvard Negotiation Project and how can you use your understanding of it to create more win-win negotiations?What are the 4 elements of a negotiation we should look at in order to create a win-win outcome for both parties?What are the boundary conditions of a negotation and how can being aware of them prevent you from losing out on great long term negotiation wins?How does focusing on interests rather than bargaining positions lead to a win-win in negotiations?We often feel uncomfortable with negotiating a better deal for ourselves because we believe a better deal for us means a worse deal for the other person. That belief, however, comes from focusing on each person's bargaining positions rather than our interests. You can do this by focusing on the other person's interests and what you can offer them that is of little value to you but could be of great value to them. This way you are able to negotiate a win for yourself now while making the immediate loss for the other person worthwhile because of what you can offer that person in another capacity. For example, if you negotiate a discount on a computer repair by offering to write the business owner a great review and tell your friends about them, you are making that discount a win for you and the business owner.A Word From Our SponsorsShare your vulnerabilities, victories, and questions in our 17,000-member private Facebook group at theartofcharm.com/challenge. This is a unique opportunity where everyone — both men and women — celebrate your accountability on the way to becoming the best version of yourself. Register today here!MyBookie is THE place to bet on football every weekend - they have live, in-game betting on every NFL game. They've got the most rewarding player perks in the business and for you fantasy guys out there, you can even bet the over/under on how many fantasy points a player will score each game. Go to MyBookie.ag and double your first deposit using promo code CHARM to activate the offer.Resources from this EpisodeEpisode 774: The 3 Most Common Hurdles in Decision Making, And How to Avoid ThemEpisode 772: Dan Ariely: How to Defeat Indecision and RegretEpisode 694: Becoming High Value Check in with AJ and Johnny!AJ on InstagramJohnny on InstagramThe Art of Charm on InstagramThe Art of Charm on YouTube