Podcasts about superstar communicator

INTRODUCTION Welcome to the SuperStar Communicator podcast, where in today's episode, titled "Great 2025," we'll imagine our best selves and make incredible plans for the upcoming year. Join host Susan Heaton-Wright and her perceptive co-host Nick as they explore a spectrum of ambitions, including creative projects, personal development, and communication strategies. We are using the Awesome 2025 Ebook we have created. Download it here Susan aspires to a clutter-free home and dreams of crafting a Chanel jacket, while Nick is committed to developing a new book series and organizing his workspace. We'll delve into the importance of reflecting on past achievements, inspired by Susan's opera singing experience and Nick's creative endeavors in music and art. Expect practical insights, such as daily reflection exercises, creating a "fabulous year" jar, and using tools like Blinkist for quick knowledge boosts. Discover why reflecting on life's highs and lows, embracing creativity, and organizing your goals matter. We'll also discuss travel ambitions, celebration achievements, and the importance of reaching out for advice and connections. Through this reflective journey, you're encouraged to eliminate distractions, find balance, and plan for a truly remarkable 2025. Tune in and let's make it great together! Transcript here Key Topics Susan Heaton-Wright00:02:2000:02:25 The Importance of Reflection: "It's very easy in life to just move forward going from one thing to another." Susan Heaton-Wright00:03:4800:04:05 Topic: The Power of Reflection and Neuroplasticity Quote: "I gave them an exercise to do that at the end of each day was reflecting on how well they've done. And some people call this the sort of happiness thing or gratitude where you choose 3 things that you've done that you're proud of. But I expanded that exercise so that they would really recognize what they'd achieved, what they were proud of, and how they had contributed to those successes." Susan Heaton-Wright00:06:3000:06:44 "Finding Joy in Small Achievements": "I've got this, I don't know if you can see this jar, but it's, a fabulous year, 2024. And in here, I write down on bits of paper things that I've done, and they might be little things." Susan Heaton-Wright00:07:0600:07:25 "Remembering the Little Things: 'That's something that I would recommend to everybody that get a big jar and start this in 2025. And then at the end of the year, they can look back on what what they've done. They might not be big achievements. It doesn't matter. But it's to remember those people you've met and all of those things.'" Susan Heaton-Wright00:08:2100:08:25 Crafting Future Dreams: "Towards the end of December, I start writing things I'd like to do next year." Susan Heaton-Wright00:13:3800:13:52 Resilience and Recovery: "It was great because I got over a really serious shoulder injury and so I was back swimming, driving, doing all sorts of things like that and then I fractured my elbow...That was disappointing for me, but I'll be back in set in January again." Susan Heaton-Wright00:19:1000:19:13 "Dream Big: If you aim for the stars, you might get the moon." Susan Heaton-Wright00:23:4200:24:19 "Summer Travels and Celebrations: I've got I'm going over to Ireland in June, and that is partly for a conference, but also there's a retreat that I'm going to with my husband. I'm going to the Netherlands in, July to do this Chanel jacket, Norfolk to celebrate my mother's birthday with my family, Wales, we've got somewhere that we go to there, and also to Derbyshire to, celebrate 25 years of friendship with a number of people, and all the families are gonna be there." Susan Heaton-Wright00:35:4800:35:52 "Challenge Yourself: So I will be putting into Goodreads that I'll read 50 books." Susan Heaton-Wright00:40:0300:40:08 Embracing Life Fully: "We've only got one life, and it's a shame to let it go through our fingers." Nick00:03:0400:03:08 "Finding Time for Reflection in Constant Performance": "You can sort of not lack the time to sort of reflect on the performances and the production beforehand and see, you don't really get to learn from those things that you did." Nick00:05:0900:05:35 The Journey of a Composer: "As an artist, I think that's one of the nicest things about the, process of starting off and developing your style and that kind of thing, going back to where you started and seeing how you, kind of had initial ideas that, you slowly but surely built up and seeing how you can take those ideas into the future." Nick00:09:1900:09:26 "Reflecting on Creativity": "When you're creating, you're sort of looking to the future and above rather than when you're editing, you're going over what you've done." Nick00:10:5800:11:13 Celebrating Creative Achievements: "Recently, I've filmed and I'm composing music for a short film. It'll be 40 minutes cut up into 4 episodes, and that that will be the biggest score per film I've done." Nick00:14:3500:14:40 "The Challenges of Collaboration: The process of making the projects could have been gone more smoothly, I think, with more experience." Nick00:16:2400:16:32 How to Master CV Writing: "For the more pragmatic writing of job applications, that requires you to be as specific as possible." Nick00:24:5200:25:08 Aspiring to Filmmaker Dreams: "I think I'd wanna become more of a director and writer and become, I guess, it might be against the the rule of it, but become more organized and that kind of thing." Nick00:26:2900:26:36 The Journey of Becoming: "You can go from what you want to become and what you want to achieve out of becoming that." Nick00:28:5300:29:03 Time Management Insight: "I find the more free time you have, the less organized you are or the less, effective use that free time." Nick00:32:0000:32:13 Aim for the Stars: "I want to, further my own writing and create new, book series that I've I've been thinking about, but, I can creatively commit to them." Transcript of Best 2025 SuperStar Communicator Here at SuperStar Communicator HQ Susan and Nick love sharing great content. If you like our podcast why not buy us a coffee. SuperStar Communicator Is a multi award winning international company empowering emerging leaders to speak and communicate with clarity, confidence, credibility and influence We deliver: ●  Masterclasses ●  facilitate workshops ●  deliver speeches ●  face to face and virtually ●  coach individuals.   Download the Awesome 2025 Ebook here Our focus is on emerging leaders to ensure they progress in their careers. If you would like more details of our work email hello@superstarcommunicator.com look a tour website http://superstarcommunicator.com or why not book a call Purchase a copy of the SuperStar Communicator 30 Day Plan here We have a lovely gift for you: Grab your Career Accelerator Checklist here Thank you for listening!  

Discover your focus INTRODUCTION Welcome to another inspiring episode of the Superstar Communicator Podcast. Today, we're thrilled to have the extraordinary Amy Rowlinson join us—an acclaimed podcaster, life purpose coach, author, and podcast strategist. Get ready to dive deep into the themes of meaning, fulfillment, and authenticity as Amy introduces her latest book, "Focus on Why: Creating a Purposeful Way of Life," a profound collaboration with her late grandfather through his war-time journals. Join your hosts, Susan Heaton-Wright and Nick Simon, as they explore Amy's remarkable journey of discovering purpose, building meaningful relationships, and harnessing the power of reflection and action to lead a more fulfilling life. This episode delves into the importance of defining one's values and understanding inner purpose, with practical insights on how to maintain clarity in communication and find direction, even in uncertain times. You'll be inspired and challenged to reflect on your own life and take purposeful actions toward a more meaningful existence. Don't forget, you can download the episode notes to continue your exploration! Key Topics Amy Rowlinson00:03:0000:03:19 "Bound by Purpose: A Timeless Collaboration": "This is a cowritten book which spans generations. I wrote it with my grandfather, but he's no longer alive. How is that possible? Well, I found a couple of years ago, just after my grandmother died, a journal that he'd kept for 5 years as a prisoner of war." Amy Rowlinson00:12:0500:12:32 Finding Opportunity in Adversity: "There are always going to be obstacles in life. There are always going to be circumstances which are beyond our control, and that's one of the reasons I used my grandfather's story to share his journey because he was confined in captivity for 5 years as a prisoner of war. There were lots of things that he was unable to control, but what he could do was he was able to learn, study, build his skills up." Amy Rowlinson00:17:3000:17:34 The Power of Purpose: "It's not you you're not gonna get very far in life if you try and go alone." Amy Rowlinson00:20:1900:20:33 "The Power of Reflection": "So the reflection with action is a practice that allows you to not just react, not just be constantly reacting to every moment that happens without even thinking." Amy Rowlinson00:23:0800:23:22 Timeless Values: "The focus of my talk was on 3 elements that are etched in stone in the Victory Services Club reception, and that was about common treasures, memories of friendship, and brave deeds." Amy Rowlinson00:25:5500:26:16 Discovering Your Inner Self: "It's about stripping back the societal, cultural, familial influences that maybe you've taken on board. You've you've been brought up in those various paradigms, and you've taken them on, and you then realize that, actually, I don't need or I don't feel that that's how I want to live out my life." Amy Rowlinson00:29:3200:29:45 "Guardians of the Future": "This is about thinking, how am I being a guardian of the existing world, and how am I making it a better world for those who are gonna come behind me?" Amy Rowlinson00:30:2600:30:37 "Understanding Your Values: The clarity around understanding what you stand for and knowing your values is, I would say, the difference between day and night." Amy Rowlinson00:37:0200:37:05 "Creating Fulfilling Moments": "This is the big thing I want to say is that we can so easily just fill in the moments, but it's so much better when you create fulfilling moments." Susan Heaton-Wright00:01:0500:01:15 The Power of Purpose: "Amy Rowlandson empowers people to forge their own path to create a purposeful, sustainable, and fulfilling way of life." Susan Heaton-Wright00:01:3300:01:44 "Creating a Purposeful Life": "Amy's chosen mission is to gift a living legacy of inspiration, insight, and knowledge and create long lasting positive ripple effects." Susan Heaton-Wright00:02:2800:02:34 The Power of Expressing Yourself: "Honestly, you need to say all of these things because people will then really understand." Susan Heaton-Wright00:10:2200:10:29 "The Search for Purpose After Layoffs": "They feel they have no purpose because they felt their purpose was their job." Susan Heaton-Wright00:16:5400:17:03 Navigating Egos While Voicing Purpose: "How would you suggest that people voice their purpose without rumbling other people's egos?" Susan Heaton-Wright00:20:5200:21:18 Power of Purpose: "When you spoke, there was an authenticity. It was almost as though you stepped it into what I would call your your your set your area of excellence. Almost as though there was a circle that you stepped into. And what what you spoke about was it this everything was flowing from your heart." Susan Heaton-Wright00:27:5900:28:07 Finding Your Purpose: "You mentioned the idea that when you had your purpose, it meant that everything flowed." Susan Heaton-Wright00:32:2800:32:43 The Struggle of Fitting In: "Because particularly when you are younger, respectfully to you, Nick, you can feel that you want to join the crowd and be the same as everybody else even if the values don't match." Susan Heaton-Wright00:35:3200:35:41 Finding Your Purpose: "Please could you share 3 quick top tips on how you could start to find out your purpose in life?" Susan Heaton-Wright00:40:3500:40:42 The Power of Communication: "Until next time, this is Nick Simon and Susan Heatonwright from the Superstar Communicator podcast." Nick Simon00:08:0400:08:11 Leveraging Memories for Business Success: "What inspired you to kind of connect those memories and details into a situation of business and how you kind of connected the 2?" Nick Simon00:34:3700:34:47 Finding Self-Worth: "But I know what I enjoy doing and that kind of thing. So I don't really feel the need to or worthy, prove anything to anyone else." Transcript of Focus on Why with Amy Rowlinson You can purchase copies of Amy's book here SuperStar Communicator Here at SuperStar Communicator HQ Susan and Nick love sharing great content. If you like our podcast why not buy us a coffee. SuperStar Communicator Is a multi award winning international company empowering emerging leaders to speak and communicate with clarity, confidence, credibility and influence We deliver: ●  Masterclasses ●  facilitate workshops ●  deliver speeches ●  face to face and virtually ●  coach individuals. Our focus is on emerging leaders to ensure they progress in their careers. If you would like more details of our work emailhello@superstarcommunicator.com look a tour website http://superstarcommunicator.com or why not book a call Purchase a copy of the SuperStar Communicator 30 Day Plan here We have a lovely gift for you: Grab your Career Accelerator Checklist here Thank you for listening!

"Can we just get along"  A return to civility.  Welcome back to the Superstar Communicator podcast! In today's episode, hosts Susan Heaton-Wright and Nick Simon are joined by special guest Diana Peterson More, a best-selling author and former employment lawyer. Together, they delve into the art of civil dialogue and the return to civility in today's challenging times. Diana shares insightful strategies for effective communication, using personal anecdotes and practical advice to navigate difficult conversations. From the power of "I" statements to the impact of the "lizard brain," this episode promises to offer valuable insights on how to foster understanding and find common ground in our interactions. So, join us as we explore the importance of courageous communication in cultivating a more harmonious and civil society.  Speaker Bios " Diana Peterson More" is a best-selling author and former practicing employment lawyer who specializes in helping clients navigate difficult conversations and opposing views in the workplace. She is known for her expertise in people strategies and organizational systems to support strategic workplace goals. Susan is also a blogger, guest columnist, and frequent conference presenter, and has been featured in CEO Magazine and on numerous podcasts. She is dedicated to helping individuals and organizations effectively communicate and overcome challenging conversations and opposition within meetings.   Key Topics Trusted Advisors: "But then, honestly, that and that's why I have kind of these trusted advisors because there are a few people that I didn't like for whatever reason, and I would kind of bend over backwards to be fair with those individuals, sometimes to my detriment." — Diana Peterson More 00:10:0700:10:24 The Challenge of Objectivity in Performance Evaluations: "So that that suggests to me that one can never be a 100% neutral." — Diana Peterson More 00:11:4400:11:48 Viral Topic: Survey on Worldviews Quote: "Most of us tend to speak more frequently with people who agree with us." — Diana Peterson More 00:14:1600:14:20 Empathy and Assumptions: "Listening without comment and really trying to understand is a way back, But it's difficult again because of that good old lizard brain." — Diana Peterson More 00:18:1600:18:28 Climate Change Conversations: "I tend to watch science programs on our public TV. One of them is called Nova. And I said they had just shown something where, the reason they finally figured out why the pyramids at Giza were built there because in that time frame, there was a finger of the Nile that came around." — Diana Peterson More 00:19:5100:20:07 The Proliferation of Online Media: "You can argue on opinions, but not on facts." — Diana Peterson More 00:23:5800:24:02 Conflict Management: "I'm a real believer in conflict management as opposed to conflict resolution. And that's because most or many, at least seemingly today, most conflicts arise from a difference in values, heritage, culture." — Diana Peterson More 00:24:1900:24:33 Diversity and Inclusion: "I went to Venice High School, which was extremely diverse, with races and ethnicities and religions. I mean, everybody was there, and we all learned how we could understand and get along with one another." — Diana Peterson More 00:28:4500:28:58 Rodney King and the LA Riots: "Can we all just get along?" — Diana Peterson More 00:34:3500:34:37 The Arc of Change: "The arc is always forward thinking and always to a better way." — Diana Peterson More 00:37:0700:37:10   "Influences on Writing": "Yeah. I was, interested to see, you've been, a lawyer executive officer and an HR lead, and I was just wondering how, which of those, would you say has influenced your writing the most?" — Nick Simon 00:03:2700:03:44 Viral Topic: Surprising Survey Data Surprising Survey Data: "The book is based on 3 years of survey data. Did the survey data surprise you in any way?" — Nick Simon 00:13:2100:13:24 "Importance of Effective Communication: 'But in fact, you've gotta communicate like a boss.'" — Susan Heaton-Wright 00:00:4100:00:43 Navigating Difficult Conversations: "And part of the super superstar communicator work that we do is to have effective two-way conversations." — Susan Heaton-Wright 00:00:4400:00:53 Title: Leadership and Communication in Turbulent Times Quote: "Come Get It, Just Get Along, Rodney King, Courageous Communication, A Return to Civility." — Susan Heaton-Wright 00:02:1200:02:19 "Opposite Sides in Many Things": "You mentioned early on that in your country at the moment there are 2 very opposite sides in many things, and we see this with lots of international events." — Susan Heaton-Wright 00:16:3200:16:49 Quote: "So for example, the COVID, the vaccine was very polarizing, wasn't it? Certainly in this country, in in the United Kingdom, we have Brexit. And, you know, I have to be honest, I was in the library and somebody was with her finger in my face because she had an opposing view. I thought it was I thought it was a civilized conversation, but something triggered her. And these are nasty things." — Susan Heaton-Wright 00:16:5100:17:21 Viral Topic: "Engaging with the Audience in a Virtual Event"   Quote: "So while we're waiting, if there is anybody that's listening who wants to ask a question, do feel free because, Diana clearly knows what she's talking about, and this is a really good opportunity to ask questions." — Susan Heaton-Wright 00:21:5200:22:08 Quote: "There are many there are times we struggle with the unspoken words, especially with the ethnic minority and people of color. You feel from the conversation there is a lack of genuinity." — Susan Heaton-Wright 00:26:2000:26:33 Quote: "Understanding the lizard brain and how we can get triggered or have a response, and then using facts rather than opinions. And finally, the superpower of listening without comment." — Susan Heaton-Wright 00:31:4700:31:51 Authentic leadership can make the world a better place if we understood this. — Susan Heaton-Wright 00:36:2700:36:29 "Courageous Communication, Return to Civility by Diana Peterson Moore, which is available on Amazon and other sites." — Susan Heaton-Wright 00:37:4000:37:52  Transcript of  "Can we just get along"   a return to civility. SuperStar Communicator Here at SuperStar Communicator HQ Susan and Nick love sharing great content. If you like our podcast why not buy us a coffee. SuperStar Communicator Is a multi award winning international company empowering emerging leaders to speak and communicate with clarity, confidence, credibility and influence We deliver: ●      Masterclasses ●      facilitate workshops ●      deliver speeches ●      face to face and virtually ●      coach individuals.     Our focus is on emerging leaders to ensure they progress in their careers. If you would like more details of our work emailhello@superstarcommunicator.com look a tour website http://superstarcommunicator.com or why not book a call Purchase a copy of the SuperStar Communicator 30 Day Plan here We have a lovely gift for you: Grab your Career Accelerator Checklist here Thank you for listening!

The power of videos for human connection In this episode of Superstar Communicator, hosts Susan Heaton-Wright and Nick Simon delve into the power of videos for human connection. They explore how videos can be used to connect with others in a digital world, the importance of storytelling through videos, and the impact of video length on audience engagement. Nick shares insights from his experience in editing videos for clients and highlights the significance of platforms like LinkedIn and Instagram for video sharing. The conversation also touches on the use of captions in videos and provides top tips for creating impactful video content. Listeners are invited to learn more about leveraging videos for communication and marketing as the hosts wrap up with information on how to connect with Nick for video editing services. So sit back, tune in, and discover the power of videos for forging meaningful connections. Key Topics The Evolution of Visual Stimulation: "Videos are basically a storytelling device that you can use to show off or portray a story you want to tell." — Nick Simon 00:02:3400:02:41 "Podcast Content Creation": "It all differs, what you want to do, really. You can have 1 or 2 hour podcasts that, people can put on there in the background, or you can have 1 minute, snippets of a conversation or a story." — Nick Simon 00:02:4800:03:06 "The Power of Human Connection": I think there's, the human element. There's the element that you can, fully involve yourself or imagine yourself in this scenario, that helps you be able to understand what's going on in the story. — Nick Simon 00:03:2200:03:38 "Maximizing Content Creation Efforts": And the end product is 28 minutes of content that you can post whenever you want, consistently once a week or something like that. And when you do that consistently, it builds up to a following. So it's very useful. — Nick Simon 00:04:2800:04:45 Viral Topic: Content Strategy for Different Social Media Platforms Quote: "Yeah. It it depends where, what your, brand is. In this case, it was an accountancy firm, and that is, hyper business. So it would be on LinkedIn hosting on LinkedIn, with a very focused approach of career advising." — Nick Simon 00:04:5600:05:16 The Impact of TikTok on Creativity and Business: "As a composer, it is essentially the most creative and open space for music at the moment, in my opinion." — Nick Simon 00:06:3100:06:35 Captioning in Video Content: "Captions are an amazing tool for simply raising that chance of success for video to be watched over and over again." — Nick Simon 00:07:5000:07:54 Viral Topic: The Power of Video Editing Quote: "And I think that's the, in essence, what video editing is or the video making is. It's essentially creating content that can be consumed by people who have that kind of interest and want to learn more." — Nick Simon 00:09:0000:09:13 Creating a Showreel as a Creative: "It's a really important video thing that you have up your sleeve whenever you're networking or building connections." — Nick Simon 00:09:4200:09:49 Viral topic: Effective social media platforms for networking LinkedIn: "The best way for me is LinkedIn. I frequently use it every day. And that's, in my opinion, the most business like social media that you can, simply reach out to other people you're interested in working with." — Nick Simon 00:11:1200:11:30 The Power of Videos for Human Connection: "Using videos for human connection is a very, very powerful way to connect with other people." — Susan Heaton-Wright 00:01:0000:01:07 Viral Topic: Targeting Audiences on Different Social Media Platforms Quote: "It's interesting, isn't it, thinking about who you're wanting to target and what the purpose is of the video?" — Susan Heaton-Wright 00:07:0100:07:09 Viral Topic: The versatility of showcasing events Quote: "Can it also be used for showcasing a particular event like you did with the art event? Do you have anything that's coming up in your diary to edit?" — Susan Heaton-Wright 00:09:1500:09:25 Contacting the Editor for Video Editing Services: "Before we go, obviously, this is work that you do." — Susan Heaton-Wright 00:10:5200:10:55 Viral Topic: Video Marketing Quote: "If you are thinking or considering using videos as part of your marketing to either showcase your expertise or to share knowledge, do get in touch with Nick." — Susan Heaton-Wright 00:12:0300:12:18 Transcript of The power of videos for human connection SuperStar Communicator Here at SuperStar Communicator HQ Susan and Nick love sharing great content. If you like our podcast why not buy us a coffee. SuperStar Communicator Is a multi award winning international company empowering emerging leaders to speak and communicate with clarity, confidence, credibility and influence We deliver: ●  Masterclasses ●  facilitate workshops ●  deliver speeches ●  face to face and virtually ●  coach individuals. Our focus is on emerging leaders to ensure they progress in their careers. If you would like more details of our work emailhello@superstarcommunicator.com look a tour website http://superstarcommunicator.com or why not book a call Purchase a copy of the SuperStar Communicator 30 Day Plan here We have a lovely gift for you: Grab your Career Accelerator Checklist here Thank you for listening!

Communicating remotely when you work remotely or leading remote teams In this episode of the Superstar Communicator podcast, hosts Nick Simon and Susan Heaton-Wright delve into the world of remote work and leading remote teams. They discuss the challenges and benefits of working remotely, sharing expert insights and personal experiences. From communication tools and managing expectations to building trust and mutual respect, they provide valuable tips for both remote workers and leaders. Join them as they explore the evolving landscape of remote work and its impact on effective communication. Tune in and be inspired to enhance your remote work experience and leadership skills. Download the transcription here. Key Topics Viral Topic: Remote Collaboration Quote: "It's very useful to be able to essentially work remote with people." — Nick Simon 00:00:5700:01:03 Viral Topic: Remote Work and Commuting Quote: "And, there are solutions for that such as getting a rent renting a place or buying a place in, closer to the work. But that can be incredibly expensive." — Nick Simon 00:02:2500:02:39 "Challenges of Remote Work": "And in a way, working from home can be more distracting because there's less, you might be working in your bedroom or something like that. It's it's, not as good in terms of, being able to focus on work." — Nick Simon 00:04:2600:04:41 Viral Topic - Remote Work: "I work remotely, and I would say that there is a benefit to going to an office and having those kind of loose relationships with other coworkers because it's sort of a mutual interest and that kind of thing." — Nick Simon 00:05:1700:05:20 Remote Work: "With the Internet, it is easy to connect to people and especially tech support tech is based around the Internet and having servers." — Nick Simon 00:07:1600:07:26 Viral Topic: The Simplicity of Online Video Editing Quote: "It's quite straightforward in that way that you receive a video to edit on an online spreadsheet. You finish it and then post it. And I guess, it's quite simple to simply just communicate and give an ETA to when you'll post it." — Nick Simon 00:08:2000:08:30 Viral Topic: Remote Work Management "Remote working is relatively new as a thing, so there'll probably be a solution to that soon." — Nick Simon 00:09:5300:09:56 Viral Topic: Future of Remote Work Software Quote: "And also, I think, there could be a software, similar to Microsoft's, Teams or, if you're depending on what work you're doing. If you're doing accounting, it could be, a special remote work Microsoft Excel spreadsheet, that kind of thing that, monitors and gives a kind of history of entries, something like that that could be, created in the future, to do that kind of work." — Nick Simon 00:10:5700:11:27 Managing Expectations in Work Relations: "So I suppose, manage expectations in general. Don't be too I guess if you're work creating new work relations, it's quite difficult to manage expectations with someone who's new, and you're not aware of how long they take. But in the long run, having trusted people to do that work without having to micromanage them, that's the key to keeping a a a healthy kind of work balance." — Nick Simon 00:13:5400:14:25 Viral Topic: Meeting Your Boss in Person Quote: "And also I think, if you're working remotely and you've never met your boss before, it might be nice to actually go and meet them because that's, yeah, it's a nice kind of get together and you can have a nice, coffee." — Nick Simon 00:14:5000:15:00 Remote Work: "We obviously work remotely. We are not in the same studios, and, I know from my perspective, I work with my suppliers, of course, Nick's one of them, remotely." — Susan Heaton-Wright 00:00:3200:00:46 The Future of Work: "Business leaders are particularly keen to work remotely or have more flexibility in their work patterns." — Susan Heaton-Wright 00:01:5800:02:03 Viral Topic: Remote Work Challenges Quote: "But there is the problem. And for leaders, this is a challenge, really. How do you monitor what people are doing at work? Are they actually doing their work or are they watching films on Netflix? How can you check that people are doing the work?" — Susan Heaton-Wright 00:03:3900:03:58 Viral Topic: Minimizing Distractions in the Workplace Quote: "But do you think working at in an office where there are other people around you, you can be distracted by a conversation, you know, it's the final of the of the traitors today, there being massive conversations about who's going to win the money, which remotely you wouldn't have." — Susan Heaton-Wright 00:04:4200:05:04 Remote Work Challenges: "How does that work remotely?" — Susan Heaton-Wright 00:06:5200:06:54 "The Future of Work": Do you think that they should think of jobs, work being a series of small tasks or small projects so that they can see when they are completed? — Susan Heaton-Wright 00:08:5700:09:09 Micromanagement in the Workplace: "But personally, as a leader, I would feel very uncomfortable about micromanaging in that way." — Susan Heaton-Wright 00:10:1600:10:21 Remote Work Tips: "I would say first and foremost, communication is key. Keeping in touch with you, updating you, making sure you know what I'm working on, and making sure that you feel comfortable with that. I think secondly, setting clear expectations, making sure that we're aligned on what needs to get done and when it needs to get done by. And then I think lastly, results speak for themselves. So as long as I'm able to deliver on what I say I'm going to do and you see the output of that, then there should be no concern." — Susan Heaton-Wright 00:11:5300:11:55 Building Trust and Mutual Respect Through Communication: "So what we've been talking about really is one of the essentials of being a superstar communicator and it's thinking about the ways that we can build up trust and mutual respect and how we work together through using communication." — Susan Heaton-Wright 00:15:3700:15:56 Viral Topic: The Value of Diverse Perspectives Quote: "Thank you very much for your input, Nick, because, you know, you're seeing things from another perspective and that's what makes these conversations so useful." — Susan Heaton-Wright 00:16:2100:16:31 Transcript of The power of videos for human connection SuperStar Communicator Here at SuperStar Communicator HQ Susan and Nick love sharing great content. If you like our podcast why not buy us a coffee. SuperStar Communicator Is a multi award winning international company empowering emerging leaders to speak and communicate with clarity, confidence, credibility and influence We deliver: ●  Masterclasses ●  facilitate workshops ●  deliver speeches ●  face to face and virtually ●  coach individuals. Our focus is on emerging leaders to ensure they progress in their careers. If you would like more details of our work emailhello@superstarcommunicator.com look a tour website http://superstarcommunicator.com or why not book a call Purchase a copy of the SuperStar Communicator 30 Day Plan here We have a lovely gift for you: Grab your Career Accelerator Checklist here Thank you for listening!

Is International Women's Day still  relevant for young people   INTRODUCTION Welcome to another episode of the Superstar Communicator podcast, where today we delve into the ongoing relevance of International Women's Day for young people. Hosted by Nick Simon and Susan Heaton-Wright, this episode explores recent events, including a controversial remark from Boris Johnson and the theme of "Inspire Inclusion" for this year's International Women's Day. Join us as we discuss the need for increased safety measures for women, the role of male allies in supporting women's empowerment, and the impact of online harassment on girls' confidence. We'll also touch on the origins of International Women's Day, global celebrations, and corporate responses to the event, all while highlighting the ongoing importance of gender equality and the historic achievements of women. Tune in for an insightful conversation that aims to shed light on the significance of International Women's Day for young people today. Viral Topic: "The Power of Spoken Communication" Quote: "We're here to create intriguing interest about spoken communication to empower you to speak and communicate with confidence, clarity, and credibility in all of your business conversations." — Nick Simon 00:00:0600:00:16 Viral Topic: International Women's Rights International Women's Rights: "So tomorrow, it's a day to shed light on those countries as well." — Nick Simon 00:04:0800:04:14 Viral Topic: Celebrating Pride in the City Pride Parade Celebrations: "I'm aware that there are, things like, similar to the the pride parades, there are, big celebrations going on in the city." — Nick Simon 00:06:5900:07:10 Diversity in Corporate Leadership: "But, really, the best way to do that is to shed light on their own, diversity within the corporate realm. So the 1% showing how their CEOs are based around a diverse leadership." — Nick Simon 00:09:3100:09:39 Viral Topic: The Psychological Impact of Internet Communication Quote: "So I think there's a kind of psychological element that people actually don't see the effects of what they're doing, or, they don't think that they're going to have repercussions as badly." — Nick Simon 00:14:1600:14:27 Viral Topic: Online Anonymity and Gender Inequality Quote: "I think it does fall down to that, Internet kind of anonymous 2 things, sir. Element that people can simply say what they want without any repercussions." — Nick Simon 00:23:1200:23:22 Viral Topic: Women's Safety Women's Safety: "I know that the women I know, especially from university, they're always looking to walk in a group, home, which is there is that fear. So I think in general, a positive mindset for output from the police as well." — Nick Simon 00:26:1400:26:19 Gender Bias in Corporate Leadership: "So I think there is a a needed discussion within the higher realms of, a CEO and, the higher roles that needs to be happening as well." — Nick Simon 00:28:2200:28:36 Viral Topic: Social Media's Role in Supporting Annual Events Quote: "So, my outlook on, on social media shows that it's still, a huge thing that goes around, a huge presence, on the day. And, I see I see last year, I saw many people posting online, showing their support. So I think it is definitely, an annual thing that will happen every year." — Nick Simon 00:29:2500:29:53   Transcript of Is International Women's Day still  relevant for young people SuperStar Communicator Here at SuperStar Communicator HQ Susan and Nick love sharing great content. If you like our podcast why not buy us a coffee. SuperStar Communicator Is a multi award winning international company empowering emerging leaders to speak and communicate with clarity, confidence, credibility and influence We deliver: ●      Masterclasses ●      facilitate workshops ●      deliver speeches ●      face to face and virtually ●      coach individuals. Our focus is on emerging leaders to ensure they progress in their careers. If you would like more details of our work emailhello@superstarcommunicator.com look a tour website http://superstarcommunicator.com or why not book a call Purchase a copy of the SuperStar Communicator 30 Day Plan here We have a lovely gift for you: Grab your Career Accelerator Checklist here Thank you for listening!  

Welcome to another episode of the Superstar Communicator podcast! In this episode, we delve into the power of mentoring with our special guest, Michelle Connolly, a senior manager at Pfizer and a women's mentoring program director. Together with our hosts, Susan Heaton-Wright and Nick Simon, we explore the significant benefits of mentoring such as increasing engagement, personalized customer experiences, and team retention. We discuss the importance of women's mentoring programs in providing support and opportunities for women to become leaders. Additionally, Michelle shares insights on being a mentor, finding a mentor, and the qualities of a good mentor. Join us as we uncover the impact of mentoring and empower leaders to cultivate meaningful mentoring relationships. Speaker Bios Michelle Connolly is a passionate advocate for mentoring, bringing a fresh perspective to the conversation. She believes that mentors play a crucial role in guiding and shaping our lives, serving as experienced and trusted advisors. With a focus on Canada, she emphasizes the importance of mentoring and hopes to inspire others to see it in a new light. Michelle believes that mentors, whether formal or informal, help individuals see themselves in a different way and are essential for personal and professional growth. She is excited to share her insights and make a difference in the world of mentoring. Key Topics Viral Topic: Mentoring "Mentoring, to me, is about being a good listener, providing advice when asked, and supporting people to accomplish their goals.": Michelle Connolly — Susan Heaton-Wright 00:00:2400:00:26 Viral Topic: The Importance of Mentors Mentorship and guidance have played a crucial role in my life. - "So, Nick, have do who have you had as mentors throughout your life?" — Susan Heaton-Wright 00:04:5500:05:01 Mentorship: "What advice would you give to someone who wants to become a mentor or gain a mentor?" — Susan Heaton-Wright 00:07:0100:07:08 Mentoring Benefits and Responsibilities: "I've noticed your messages, and that is if there is a mentoring scheme in an organisation and there are and there are benefits to the mentor as for their professional development, but they don't show up. They don't really do a good job for the mentee. Any tips on how to manage that situation?" — Susan Heaton-Wright 00:09:0000:09:22 Viral Topic: Mentorship in Healthcare "Mentoring people, so here to listen and hear how I can be the best possible mentor." — Susan Heaton-Wright 00:11:0100:11:07 Adjusting Your Mindset When Faced with Failure: "Can you share how to adjust your mindset when you don't achieve what you're working towards? Oh, that's a good question." — Susan Heaton-Wright 00:11:4500:11:55 Viral Topic: Acknowledging Appreciation Quote: "What a powerful subject. So thank you, Michelle, and thank you, Simon." — Susan Heaton-Wright 00:15:2100:15:26 Mentoring Your Team: "I'm looking down the list of people that are here that have commented. I know I'm gonna shout out for Simon Drake because I know what a good leader you are, and I'm absolutely certain that you do mentor your talent. Michelle, you're also a leader." — Susan Heaton-Wright 00:23:1900:23:38 Benefits of Mentoring in the Workplace: "The benefits of mentoring without the shadow of doubt, it increases engagement and ownership, thus ensuring your customers receive a really personalized experience from team members who are bought into what you do as a business." — Susan Heaton-Wright 00:26:4900:27:04 Mentorship: "The fact that we can grow as people both by being a mentor and being mentored." — Susan Heaton-Wright 00:33:3700:33:44 Transcript of The Power of Mentoring Speaker Bios Michelle Connolly is a passionate advocate for mentoring, bringing a fresh perspective to the conversation. She believes that mentors play a crucial role in guiding and shaping our lives, serving as experienced and trusted advisors. With a focus on Canada, she emphasizes the importance of mentoring and hopes to inspire others to see it in a new light. Michelle believes that mentors, whether formal or informal, help individuals see themselves in a different way and are essential for personal and professional growth. She is excited to share her insights and make a difference in the world of mentoring. SuperStar Communicator Here at SuperStar Communicator HQ Susan and Nick love sharing great content. If you like our podcast why not buy us a coffee. SuperStar Communicator Is a multi award winning international company empowering emerging leaders to speak and communicate with clarity, confidence, credibility and influence We deliver: ● Masterclasses ●  facilitate workshops ●  deliver speeches ●  face to face and virtually ●  coach individuals. Our focus is on emerging leaders to ensure they progress in their careers. If you would like more details of our work emailhello@superstarcommunicator.com look a tour website http://superstarcommunicator.com or why not book a call Purchase a copy of the SuperStar Communicator 30 Day Plan here We have a lovely gift for you: Grab your Career Accelerator Checklist here Thank you for listening!  

Introduction: Welcome to the SuperStar Communicator podcast! In today's episode, we delve into "The Power of the Outsider" with our special guest, Samuel Kasumu. Tune in as we navigate through these challenges and explore the incredible insights that Samuel brings to the table. Samuel is a remarkable social entrepreneur, commentator, and strategist, having served as a special adviser to Prime Minister Boris Johnson, focusing on civil society and communities. As the most senior black adviser in government, he has been instrumental in setting up initiatives to support the progression of Britain's black and minority ethnic population. Samuel's experiences and perspectives shed light on the true power that lies in standing outside the norms and challenging the status quo. Join us as we uncover the strategies, psychology, and importance of outsiders in shaping our societies, organizations, and politics. Let's dive into this captivating conversation with Samuel Kasumu on "The Power of the Outsider".   Key points from the interview 03:06 Accidental achievement: record-breaking votes for student. 05:34 Privileged people have most access, not smarts. 12:32 Outsiders can use their uniqueness as advantage. 14:21 Challenging to be heard, utilize value. Overcoming biases, building allies, communicating goals. Flourishing may require leaving. 19:18 Values need stretch; cultures don't happen randomly. Embrace diversity, encourage respectful disagreements. Culture starts at the top. 29:17 Inclusion, standards, purpose, direction, diversity, power, dominance Download the transcript of the interview   Samuel Kasumu is an award-winning social entrepreneur, commentator, and strategist. Until his resignation in April 2021, Samuel Kasumu was the most senior Black advisor in government and served as Special Advisor to Boris Johnson on the Civil Society and Communities brief. His work included leading on the cross-government vaccine deployment, and while under former Prime Minister Theresa May he was a member of the Race Disparity Audit Advisory Board. Samuel is the founder of Inclusive Boards, an executive headhunting firm specialising in non-executive board appointments across sectors. Samuel has been involved in setting up and growing a number of initiatives to support the progression of Briton's black and minority ethnic population, including a student network connecting peers with employers and a campaign that supported over 8000 start-up businesses. He has won numerous awards for his work including Barclays Business Enterprise Award, the CBI's Young Star of Enterprise Award, and Entrepreneur Champion of the Year.  SuperStar Communicator Here at SuperStar Communicator HQ Susan and Nick love sharing great content. If you like our podcast why not buy us a coffee SuperStar Communicator Is a multi award winning international company empowering emerging leaders to speak and communicate with clarity, confidence, credibility and influence. We deliver: ·      masterclasses, ·      facilitate workshops, ·      deliver speeches – ·      face to face and virtually ·      coach individuals. Our focus is on emerging leaders to ensure they progress in their careers. If you would like more details of our work email hello@superstarcommunicator.com look at our website http://superstarcommunicator.com or why not book a call Purchase a copy of the SuperStar Communicator 30 Day Plan here We have a lovely gift for you: Grab your 10 top tips to presenting here Thank you for listening!

Welcome back to another episode of the Superstar Communicator podcast, where we delve into the fascinating world of cross-cultural communication. In today's episode, our hosts, Susan Heaton-Wright and Nick Simon, are joined by special guest Michael Gates, a renowned authority on understanding different cultures. Michael brings over 30 years of experience in the field of cross-culture, and in this episode, he shares valuable insights on mastering cross-cultural communication. Throughout the episode, Michael shares two real-life examples related to air travel that highlight the challenges and nuances of intercultural communication. From a delay caused by bad weather to a situation involving a Russian and a German passenger, these stories provide a glimpse into the complexities of cross-cultural interactions. But it's not just about air travel; Michael takes a deeper dive into the various cultural communication styles and how they impact our interactions. From linear professions like engineering and accounting to multi-active professions such as sales and marketing, he explores how different cultural backgrounds shape our communication strategies. Furthermore, Michael delves into the dangers of stereotyping and generalizations, recounting personal experiences teaching about India and challenging prevailing misconceptions. He emphasizes the importance of cultural assessment, teamwork, and effective communication in international projects. Join us as we explore the intricacies of cross-cultural communication and learn valuable strategies for navigating diverse cultural landscapes. Get ready for an enlightening conversation filled with practical tips and captivating stories. Let's dive right in!   Michael Gates is owner of Michael Gates CrossCulture and an associate fellow at the Said Business School, University of Oxford. He has been in the field of cross-culture for more than 30 years, following 5 years in radio in Manchester, and a couple of years teaching communication skills.     Key points from the interview [00:00:02] Welcome to the Superstar Communicator podcast. [00:05:08] Culture: collective programming of the mind, experiences, parents, history, language, religion. [00:07:18] Dangers of stereotyping; limited personal experience. [00:11:10] Flight delay blamed on bad weather in Munich. [00:14:28] Stereotypes impact international team dynamics greatly. [00:18:04] Multi active professions include sales and marketing. Multi active leaders are good at emotionally persuading people but may be disorganized or break rules. Reactives focus on listening and promoting harmony, especially in Far East cultures. [00:20:53] Misunderstood ideas about Southeast Asia's communication style. [00:24:14] Building trust through cross-cultural workshops and communication. [00:29:50] Using AI for short answers in intercultural questions [00:33:03] Culturally attuned language program in multiple languages. [00:35:02] Keep it simple, no idioms, adapt style. [00:40:18] Person considered proposal, hesitated due to grammar fears. [00:41:04] Adapting to cultural differences: talk or observe.   Download the transcript of the interview   SuperStar Communicator   Here at SuperStar Communicator HQ Susan and Nick love sharing great content. If you like our podcast why not buy us a coffee SuperStar Communicator Is a multi award winning international company empowering emerging leaders to speak and communicate with clarity, confidence, credibility and influence. We deliver: ·      masterclasses, ·      facilitate workshops, ·      deliver speeches – ·      face to face and virtually ·      coach individuals. Our focus is on emerging leaders to ensure they progress in their careers. If you would like more details of our work email hello@superstarcommunicator.com look at our website http://superstarcommunicator.com or why not book a call Purchase a copy of the SuperStar Communicator 30 Day Plan here We have a lovely gift for you: Grab your 10 top tips to presenting here Thank you for listening!

Welcome to the SuperStar Communicator podcast! In this episode, we dive into a thought-provoking conversation on International Men's Day with special guest, Mike Pagan. Together with Susan Heaton-Wright and Nick Simon, Mike shares his insights on the importance of peer support, mental wealth for men, and the impact of social media on mental health. We explore personal stories, practical tips, and expert advice on creating a supportive network, prioritizing self-care, and navigating the challenges of modern work environments. Join us as we delve into this engaging discussion and gain valuable takeaways for personal growth and well-being. Key points from the interview 01:57 Men need help asking for support, vulnerability. 05:48 Transitioning through life stages, evolving with people. 08:03 Identify genuine support in your network. 11:14 Active mindfulness through physical activities like rugby. 15:52 Teenage daughter faces FOMO and social pressure. 17:27 Echo chamber of algorithms reinforces bias on social media. 21:33 Hybrid work is here to stay. 26:50 Men must be open and seek support. 29:15 Bob called for intuitive reason, hospital official insight. 31:28 FAF: False start of feeling fulfilled, mental wealth, well-being, support, reach out, recall, relate.   Download the transcript of the interview About Mike: Mike Pagan has always been passionate about creating a space for men to ask for help and be vulnerable. He recognizes the historical tendency for men to be reluctant to seek assistance and is committed to changing that narrative. With a focus on promoting mental health and well-being for men, Mike is dedicated to establishing frameworks that allow for vulnerability and imperfection. His mission is to encourage men to put their hands up and ask for help, creating a more open and accepting environment for all. More information: https://mikepagan.com   SuperStar Communicator   Here at SuperStar Communicator HQ Susan and Nick love sharing great content. If you like our podcast why not buy us a coffee SuperStar Communicator Is a multi award winning international company empowering emerging leaders to speak and communicate with clarity, confidence, credibility and influence. We deliver: ·      masterclasses, ·      facilitate workshops, ·      deliver speeches – ·      face to face and virtually ·      coach individuals. Our focus is on emerging leaders to ensure they progress in their careers. If you would like more details of our work email hello@superstarcommunicator.com look at our website http://superstarcommunicator.com or why not book a call Purchase a copy of the SuperStar Communicator 30 Day Plan here We have a lovely gift for you: Grab your 10 top tips to presenting here Thank you for listening!  

Welcome to another exciting episode of the SuperStar Communicator podcast, where we delve into the world of business, communication, and success. Today, we have the privilege of hosting the incredible Jeffrey Hayzlett, a renowned business expert and media personality. In this episode, Jeffrey shares invaluable insights on why radical humility is the key to success. He reveals how building a strong brand, creating engaging content, and connecting with your audience can propel you to new heights. Through his own experiences, including being a Chief Marketing Officer and a judge on The Celebrity Apprentice, Jeffrey offers practical advice for businesses big and small. So grab a cup of coffee, sit back, and join us as we explore the power of radical humility with Jeffrey Hayzlett. Let's get started!   Jeffrey Hayzlett is a primetime television host of C-Suite with Jeffrey Hayzlett and Executive Perspectives on C-Suite TV, and business podcast host of All Business with Jeffrey Hayzlett on C-Suite Radio. He is a global business celebrity, speaker, best-selling author, and Chairman and CEO of C-Suite Network, home of the world's most trusted network of C-Suite leaders.   Key points from the interview [00:01:17] "Appreciate opportunity to connect with worldwide audience." [00:03:39] Open network, build brand, engage community, attract customers. [00:11:31] Create great content, share it strategically. [00:14:18] Radical humility, transparency leads to success. [00:18:34] Communication has changed from broadcasting to personalization. [00:22:04] Trusted network in business with credible content. [00:26:42] Importance of social media, listening and feedback. [00:28:52] Jeff has four bestselling books, emphasizes importance of people over profit, contact at Jeff@csuitenetwork.com , active on social media.   Download the transcript of the interview   SuperStar Communicator   Here at SuperStar Communicator HQ Susan and Nick love sharing great content. If you like our podcast why not buy us a coffee SuperStar Communicator Is a multi award winning international company empowering emerging leaders to speak and communicate with clarity, confidence, credibility and influence. We deliver: ·      masterclasses, ·      facilitate workshops, ·      deliver speeches – ·      face to face and virtually ·      coach individuals. Our focus is on emerging leaders to ensure they progress in their careers. If you would like more details of our work email hello@superstarcommunicator.com look at our website http://superstarcommunicator.com or why not book a call Purchase a copy of the SuperStar Communicator 30 Day Plan here We have a lovely gift for you: Grab your 10 top tips to presenting here Thank you for listening!  

Celebrating the 30 Day Plan from SuperStar Communicator Introduction: Hello, everybody. It is a very exciting day because I am am launching the Superstar communicator 30 day plan. And very exciting. I have have contributed to other books in the past, which has been a huge honor but this is my first one of a number that I'll planned. And I have my partner in crime from podcasting. Nick Simon, who's gonna ask me some questions about the superstar communicator 30 day plan. Key points from the interview (bold) [00:02:23] Celebrate strengths, challenge weaknesses, grow skills. [00:04:27] Smiling changes conversation dynamics and perceptions. [00:06:56] Amazon offers Susan Heaton- Wright's 30-day plan.   Download the transcript of the interview (add link from SuperStar Communicator)   https://superstarcommunicator.com/wp-content/uploads/2023/09/30-day-plan-transcript.pdf   SuperStar Communicator   Here at SuperStar Communicator HQ Susan and Nick love sharing great content. If you like our podcast why not buy us a coffee SuperStar Communicator Is a multi award winning international company empowering emerging leaders to speak and communicate with clarity, confidence, credibility and influence. We deliver: ·      masterclasses, ·      facilitate workshops, ·      deliver speeches – ·      face to face and virtually ·      coach individuals. Our focus is on emerging leaders to ensure they progress in their careers. If you would like more details of our work email hello@superstarcommunicator.com look at our website http://superstarcommunicator.com or why not book a call Purchase your copy of the 30 Day Plan here: We have a lovely gift for you: Grab your 10 top tips to presenting here Thank you for listening!

"On this episode of SuperStar Communicator, our hosts Susan Heaton-Wright and Nick Simon are joined by the renowned speaker and pitch coach, Sam Horn. In this episode, Sam shares a powerful technique on what to say in the first 60 seconds of a presentation, pitch, or negotiation that will captivate your audience, earn their respect, and generate buy-in. She encourages listeners to shape behavior rather than shame it, and shares practical tips on how to introduce oneself effectively and provide specific details to facilitate follow-up conversations. With her wealth of knowledge and experience, Sam Horn aims to help listeners improve their communication skills, handle difficult situations, and have honest conversations. Whether you're navigating corporate environments, personal relationships, or any other aspects of life, Sam's teachings and insights will equip you with the tools you need to confidently express yourself and cultivate meaningful connections. So tune in to this enlightening episode of Susan Heaton-Wright with Sam Horn, and discover how to effectively navigate conversations, make a lasting impression, and communicate with impact. Key points from the interview:   00:02:44] Disagreeing with friends, focus on common ground. [00:09:19] Discover four conflict styles: avoid, accommodate, angry, assert. [00:13:31] Counselor sets boundaries for student support. [00:23:26] Technique to win respect and buy-in in 60 seconds. [00:30:31] Invite, incentivize, introduce, be memorable, provide contact information, offer value, increase engagement. [00:37:17] Criteria for publishing a book: show the shift. [00:42:11] Joe started as an individual consultant. Then he created an umbrella brand called "Brief Lab" to stand out. This led to a book deal and a successful career. [00:48:49] Umpire stops fighting, avoid blaming, find solutions instead of fault. Remove "no can't," use "yes as soon as." [00:55:24] Avoiding conflict won't make it better. [00:59:01] Growing up in silence, tiptoeing around relationships. Download the transcription Sam Horn is the Founder/CEO of the Tongue Fu! Training Institute. She is the originator of the trade-marked communication process called Tongue Fu! which has been taught to hundreds of organizations worldwide - including Oracle, Intel, Accenture and Outsystems. Her newest book TALKING ON EGGSHELLS received a cover endorsement from Whole Foods founder John Mackey who calls it "the course-correct for today's cancel culture. People can contact us at Sam@SamHorn.com to receive a free WORDS TO LOSE - WORDS TO USE reminder card they can post by their desk and on their refrigerator to keep these tips in sight, in mind so they say what they want to say ... the first time and every time. You can purchase her latest book "Talking on Eggshells" HERE SuperStar Communicator Here at SuperStar Communicator HQ Susan and Nick love sharing great content. If you like our podcast why not buy us a coffee And why not subscribe to our podcast! SuperStar Communicator Is a multi award winning international company empowering emerging leaders to speak and communicate with clarity, confidence, credibility and influence. We deliver: ·      masterclasses, ·      facilitate workshops, ·      deliver speeches – ·      face to face and virtually ·      coach individuals. Our focus is on emerging leaders to ensure they progress in their careers. If you would like more details of our work email hello@superstarcommunicator.com look at our website http://superstarcommunicator.com or why not book a call We have a lovely gift for you: Grab your 10 top tips to presenting here Thank you for listening!

On this episode of SuperStar Communicator podcast, host Susan Heaton-Wright  interviews Angela Johnson, a certified Scrum trainer and author. They discuss the importance of trust and communication in building strong teams, particularly in the context of implementing Scrum and Agile methods. Angela shares her experience teaching virtual classes during the pandemic, detailing how her organization had to quickly adapt and pivot to virtual teaching to stay afloat. She highlights the challenges of teaching virtually to a global audience, recognizing the need to be more aware of cultural and linguistic differences.  Key points from the interview: [00:00:26]  interviewing Angela Johnson on Scrum. [00:06:42] Diverse opinions, respectful disagreement lead to strength. [00:10:26] Certifications are important but not sufficient. [00:11:32] Scrum Alliance adapts classes to virtual format. [00:17:47] Adapted classes virtually changed world of work. [00:19:16] Breaking silos, sharing knowledge, and promoting transparency. [00:24:04] Building trust through vulnerability and shared experiences. [00:26:33] Teams need agreements for effective collaboration. Some teams have them, but they may need revision. Guardrails can be set for behavior and decision-making. An expired agreement can lead to toxic behaviors. [00:29:43] Book about failures turned into valuable learning. [00:32:20] Engaging interview sparks thoughtful reflections and gratitude. Angela Johnson is a Certified Scrum Trainer (CST) and the author of “The Scrum Master Files: secrets every coach should know”. As a professional people geek, Angela helps others successfully implement Scrum and Agile to achieve their goals and objectives. You can contact Angela at https://scrumfiles.com where you can also purchase her book. SuperStar Communicator   Here at SuperStar Communicator HQ Susan and Nick love sharing great content. If you like our podcast why not buy us a coffee And why not subscribe to receive great content from us. SuperStar Communicator Is a multi award winning international company empowering emerging leaders to speak and communicate with clarity, confidence, credibility and influence. We deliver: ·      masterclasses, ·      facilitate workshops, ·      deliver speeches – ·      face to face and virtually ·      coach individuals. Our focus is on emerging leaders to ensure they progress in their careers. If you would like more details of our work email hello@superstarcommunicator.com look at our website http://superstarcommunicator.com or why not book a call We have a lovely gift for you: Grab your 10 top tips to presenting here Thank you for listening!

On this episode of SuperStar Communicator titled host Susan Heaton-Wright and co-host Nick Simon engage in a live discussion with guest Raquel Ark. The episode dives deep into the importance of listening in leadership and creative problem-solving. The episode highlights the episodic nature of listening, with moments of focused attention being crucial. Listeners are encouraged to pay attention to when they listen at their best and recreate those conditions to foster effective listening. Self-listening and feedback are also discussed as methods to improve listening skills. Key points from the podcast: 00:03:00] Listening is a powerful and energizing superpower. [00:04:26] Effective listening: being present, fully engaged. [00:12:32] Listening is harder than people think. It's important for leaders to listen to their teams. Good listening promotes complex thinking and understanding. Asking questions and showing genuine interest is key. [00:17:13] Listening and showing interest is crucial. [00:19:31] Powerful listening: ask questions and follow. [00:22:39] Leaders need clarity, discipline, and structure in listening. They should create conditions for effective listening. [00:28:39] Allow yourself to fail and start over. [00:34:20] Powerful women write book on embracing equity. [00:38:41] Thank you Nick and Raquel, much appreciated. Download the transcription here. Raquel Ark, MA, CPC, is a podcast host, speaker, mentor, coach and trainer. She has over 25 years of experience in multinational corporations and academia, currently spending most of her time in tech. She is the Founder of listening ALCHEMY, a communication training and coaching organisation including foundational, evidence-based listening and communication programs. She is the podcast host of the listening SUPERPOWER podcast focused mainly on listening in teams and organisations for more effective communication. She has spoken on the TedX stage. Raquel is currently the President of the International Listening Association. She is a Puerto Rican-American living in Germany. You can contact her here: Email: contact@listeningalchemy.com Website: https://listeningalchemy.com/ LinkedIn: https://www.linkedin.com/in/raquel-ark-b2067613/?originalSubdomain=de Facebook: https://www.facebook.com/people/Listening-Alchemy/100027214076836/ Instagram: https://www.instagram.com/listening_alchemy/ listening SUPERPOWER podcast: https://listeningalchemy.com/podcast/ SuperStar Communicator   Here at SuperStar Communicator HQ Susan and Nick love sharing great content. If you like our podcast why not buy us a coffee SuperStar Communicator Is a multi award winning international company empowering emerging leaders to speak and communicate with clarity, confidence, credibility and influence. We deliver: ·      masterclasses, ·      facilitate workshops, ·      deliver speeches – ·      face to face and virtually ·      coach individuals. Our focus is on emerging leaders to ensure they progress in their careers. If you would like more details of our work email hello@superstarcommunicator.com look at our website http://superstarcommunicator.com or why not book a call We have a lovely gift for you: Grab your 10 top tips to presenting here Thank you for listening!

On this episode of the SuperStar Communicator podcast, we dive into the world of neurodiversity and communication with guest Diva Dias. Diva believes that those who are neurodiverse have a unique superpower when it comes to communication due to their curiosity and open-mindedness. This perspective also allows them to look at situations in multiple ways, leading to creative solutions that others may not consider. Diva also discusses the role of AI in emotional intelligence and why we should embrace diverse forms of communication versus relying on technology as the norm. Additionally, the importance of creating a culture where neurodiverse employees feel free to express themselves and share their thoughts is emphasized, along with tips on how to combat self-judgment and get out of overwhelm. Diva Dias is a global speaker and facilitator of Access Consciousness classes and seminars, who shares her perspective on curiosity as a driving force behind innovative solutions in the marketplace and how understanding our differences can lead to a more empowered society. Key points of the interview: [00:04:41] "The Unique Mental Imagery of Individuals with Autism" [00:09:49] "Autism and neurodiversity as a superpower" [00:12:46] "How Asking Questions Can Empower Neurodiverse Employees" [00:18:42] "Combat Self-Doubt and Boost Creativity: Expert Advice" [00:23:23] "Embrace Neurodiversity through Perspective Changes and Curiosity" [00:29:23] "How Asking Questions Can Help You See Differently" Download the transcription here You can find out about Diva Diaz and her work here Here at SuperStar Communicator HQ Susan and Nick love sharing great content. If you like our podcast why not buy us a coffee SuperStar Communicator Is a multi award winning international company empowering emerging leaders to speak and communicate with clarity, confidence, credibility and influence. We deliver masterclasses, facilitate workshops, deliver speeches - face to face and virtually as well as coach individuals. If you would like more details of our work email hello@superstarcommunicator.com look at our website http://superstarcommunicator.com or why not book a call We have a lovely gift for you: Grab your 10 top tips to presenting here Thank you for listening!

On this episode of SuperStar Communicator, we explore the importance of presenting the best version of yourself in business conversations, focusing on public speaking. Our expert guest shares tips on how to cater to diverse audiences, including summarizing your speech beforehand and using interactive polls to keep audiences engaged. We also dive into nonverbal communication, overcoming mental blocks, and the changing landscape of public speaking, including the rise of virtual events and the demand for more Q&A sessions. Stay tuned to learn about neutral "diva feet," "sitting diva," and other posture techniques that can help you shine in every business conversation. Some key points; 00:02:51] "Overcome speaking nerves with these two tips" [00:08:10] "How to Engage Your Virtual Audience: Tips" [00:10:23] "Expert tips for overcoming public speaking mishaps" [00:14:02] "Creating Curiosity: Effective Speech Preparation Tips" [00:15:37] "Tips for Reaching Diverse Audiences in Presentations" [00:18:32] "Speaker's Role Shifts Toward Workshop Facilitation" [00:23:09] "Master Nonverbal Communication for Virtual Meetings" [00:25:32] "Uncovering the terms behind effective communication" [00:28:44] "Encouraging Interaction in Virtual Presentations: Strategies" Tips for overcoming nerves when public speaking The importance of knowing who is in the audience when you speak. Consider how to involve the audience when you are speaking to make it truly interactive You can download the transcript  here. SuperStar Communicator is  a leading learning and development company, providing facilitated workshops, masterclasses, speeches and coaching. We specialise in all areas of spoken communication; ensuring everyone presents the best version of themselves in all business conversations. Why not arrange a call with us. Are you interested in grabbing our Ten Top Tips to presenting? Grab a copy here We create these podcasts to support others. If you would like to support us to create more content, please Buy Us a Coffee

In this episode of the Superstar Communicator podcast, negotiation and body language expert, Greg Williams, sat down with hosts Susan and Nick Simon from "Superstar Communicator" to discuss tips and tricks for successful negotiations. From the importance of compromising to the power of observing body language, Greg shares insights from his 30 years of experience and Harvard training. The episode covers negotiation strategies such as using silence, taking breaks, and stalling tactics, as well as the crucial role body language plays in communication. Listeners will walk away with a deeper understanding of negotiating effectively and using nonverbal cues to their advantage. There are many key points including: [00:04:42] "Exchanging Information: The Basis for Trust" [00:06:53] "Negotiation Success Depends on Win-Win Mindset" [00:08:30] "The Power of Demeanor in Negotiations: Explained" [00:10:30] "The Power of Silence in Negotiation Tactics" [00:12:23] "The Power of Body Language in Negotiations" [00:13:51] "Why Throat Clearing Can Reveal Hidden Tension" [00:15:29] "Negotiation Power Plays: How to Win" [00:20:39] "Negotiation: Mastering the Art of Compromise" [00:24:00] "New leader, new ways: King Charles asserts authority" [00:27:00] "Mastering Body Language for Successful Negotiations" three top tips are: Remember  you are always negotiating. Learn about body language cues because there are many things that are unsaid, that could be clues. Consider how today's action could impact the future. Grab the transcription of this podcast here Greg Williams is an expert negotiator who believes that observing people's behavior in a normal environment is key to assessing how they may act in the future. Through assessment, he can determine the level of motivation a particular tactic has on a person's posture and position during a negotiation. He believes that negotiating is a continuous process that sets a baseline in the present to be compared to in the future. You can grab more information including downloadable checklists from https://themasternegotiator.com  The SuperStar Communicator podcast is hosted by Susan Heaton-Wright and Nick Simon. SuperStar Communicator facilitates masterclasses and workshops empowering everyone to present the best version of themselves in all business conversations. We also deliver speeches and coaching. For more information go to https://superstarcommunicator.com  We do this podcast for the love of supporting everyone to present the best version of themselves. Do Buy us a coffee https://www.buymeacoffee.com/superstarcomms  

In an increasingly virtual world, we all need to be aware of effective ways to communicate on video. We were joined by Tim Kovoor who is based in London but has lived and worked cross-culturally and multilingually around the world. Communication has been a lifelong passion. Tim is now a key part of the growth team at tech company Quench: connecting the world's top experts with companies and their employees through video learning and consulting services. This is a content packed interview; takeways include: 8.38: how videos bring the human connection in a way that A1 doesn't 14.11 the different types of video content and delivery 22.48 Top tips for delivering the video content with confidence And there is much more! Download the transcription of the interview here. If you would like to contact Tim directly his email is tim@quen.ch and the website is www.quen.ch  Quench is offering listeners who are serving professional niches through video courses and consulting services the opportunity to be considered for Quench's enterprise partners program. This gives you the opportunity to deliver your video guides and sell your professional services to enterprises. SUPERSTAR COMMUNICATOR is a leading International company empowering everyone to present the best version of themselves in all business conversations. We work with organisations and individuals with: masterclasses facilitating workshops face to face and virtually one to one coaching Keynote and lunch and learn speeches Why not book a call to discuss how we could work with you HERE We also have complimentary resources: Why not download our Presentation Skills Top tips here

What are these Reflections with Actions' episodes all about? After every five guest interviews, Amy Rowlinson reflects on each of the individual episodes and focuses in on specific topics pulling on different threads and diving deeper to explore elements that piqued her interest. In this episode, Amy shares her Reflections with Actions from these five recent podcast episodes: 329 Superstar Communicator with Susan Heaton-Wright 330 Proactive Creativity with Jenny de St Georges 331 Educate and Entertain with Rob May 332 Forever Journey with Donna Smith 333 The Gift of Sight with Paul Dunn   KEY TAKEAWAY “Purpose is a forever journey. It will outlive you. It is bigger than you. It is your life's work.”   BOOK RECOMMENDATIONS* Atlas of the Heart by Brené Brown – https://amzn.to/3zCG5i4 Blink by Malcolm Gladwell – https://amzn.to/3GhYAMn Outliers by Malcolm Gladwell - https://amzn.to/3KimjNG   RESOURCES B1G1 – Could your business be a B1G1 Business for Good? Absolutely! If you would like to understand how your business could make a difference to the world, please reach out to me here and I can share more about how it works. If you do choose to join B1G1, please use my unique code BM16478. When you join through our code, 50 days of access to education are given to children in the world.   Rob May's TEDx, The Human Firewall – https://www.ted.com/talks/rob_may_your_human_firewall_the_answer_to_the_cyber_security_problem Episode 39 – Create Your Ikigai with Hector Garcia – https://podcasts.apple.com/gb/podcast/focus-on-why/id1510330149?i=1000478988872 Blue Zones – Dan Buettner - https://www.bluezones.com/dan-buettner/   ABOUT THE HOST - AMY ROWLINSON Amy is a Life Purpose Coach, Podcast Strategist, Top 1% Global Podcaster, Speaker and Mastermind Host. Amy works with individuals to improve productivity, engagement and fulfilment, to banish overwhelm, underwhelm and frustration and to welcome clarity, achievement and purpose.   WORK WITH AMY Amy inspires and empowers entrepreneurial clients to discover the life they dream of by assisting them to focus on their WHY with clarity uniting their passion and purpose with a plan to create the life they truly desire. If you would to focus on your WHY or launch a purposeful podcast, then please book a free 20 min call via www.calendly.com/amyrowlinson/enquirycall     KEEP IN TOUCH WITH AMY Sign up for the weekly Friday Focus - https://www.amyrowlinson.com/subscribe-to-weekly-newsletter   CONNECT WITH AMY https://linktr.ee/AmyRowlinson   HOSTED BY: Amy Rowlinson   DISCLAIMER The views, thoughts and opinions expressed in this podcast belong solely to the host and guest speakers. Please conduct your own due diligence.  *As an Amazon Associate I earn from qualifying purchases.

How critical is it to present the best version of yourself? What impact can you make in business when you do? Growing up not projecting confidence, Susan Heaton-Wright learned to survive difficult circumstances by reframing. Now, as a multi-award winning impact, communications and speaking expert for emerging leaders, Susan has built a business with the purpose of empowering talented individuals and teams to present the best version of themselves in all business conversations with confidence, clarity, credibility and impact. When you do this, you become a Superstar Communicator.   KEY TAKEAWAY “If I can do it, that nervous seven year old that didn't use to speak out, you definitely can. So be a superstar communicator!”   BOOK RECOMMENDATION* The Upgrade by Dr Louann Brizendine - https://amzn.to/3SRwwV7   ABOUT SUSAN HEATON-WRIGHT Susan Heaton-Wright is the creator of the Superstar Communicator™ methodology. She is an international speaker; MD of award winning Viva Live Music, podcaster and a former prize-winning international opera singer.   Susan has delivered speeches, masterclasses, seminars, workshops, virtual workshops and coaching for many multi-nationals including Astra Zeneca, Hewlett Packard, GSK, Shell, Microsoft, AXA, Deloitte, RBS, Invesco, and J & J. Her audiences have been from more than 100 countries and six continents. She awaits an invitation to deliver work in Antarctica! Susan is honoured to be a fellow of the Professional Speaking Association.   In 2020, she was named as an #ialso 100 Top Inspirational Female Entrepreneur in the UK. She leads a project of musicians in Greece annually, delivering music workshops to refugees in Athens as part of the ‘Love without Borders' charity.   CONNECT WITH SUSAN https://linkedin.com/in/susanheatonwright https://twitter.com/superstarcomms https://instagram.com/susanheatonwright1 https://facebook.com/superstarcommunicator https://youtube.com/@superstarcommunicator https://podfollow.com/superstar-communicator-podcast/view    ABOUT THE HOST - AMY ROWLINSON Amy is a Life Purpose Coach, Podcast Strategist, Top 1% Global Podcaster, Speaker and Mastermind Host. Amy works with individuals to improve productivity, engagement and fulfilment, to banish overwhelm, underwhelm and frustration and to welcome clarity, achievement and purpose.   WORK WITH AMY Amy inspires and empowers entrepreneurial clients to discover the life they dream of by assisting them to focus on their WHY with clarity uniting their passion and purpose with a plan to create the life they truly desire. If you would to focus on your WHY or launch a purposeful podcast, then please book a free 20 min call via www.calendly.com/amyrowlinson/enquirycall     KEEP IN TOUCH WITH AMY Sign up for the weekly Friday Focus - https://www.amyrowlinson.com/subscribe-to-weekly-newsletter   CONNECT WITH AMY https://linktr.ee/AmyRowlinson   HOSTED BY: Amy Rowlinson   DISCLAIMER The views, thoughts and opinions expressed in this podcast belong solely to the host and guest speakers. Please conduct your own due diligence.  *As an Amazon Associate I earn from qualifying purchases.

We are delighted to host a discussion with Colette Cooper, Client Services Director at Cariad Marketing. An Award-winning Hertfordshire digital marketing agency. With a passion for helping SME's compete with the online giants, Colette is the most often the first person people see for help with their marketing. With over 20 years of Sales and Marketing experience, Colette is a a hybrid professional who is good at sales, marketing and leadership. We discuss top tips on how to build successful business relationships: whether you have your own business; are part of a larger organisation or even you building your personal brand for career success. Some highlights include: 6:04 It is about reading the room and picking out the cues from people to see who is receptive to discussion and who might be uncomfortable. 9.34 Reading the situation. Clues like people sending an agenda beforehand or their job title will indicate how much time they have available to speak and the focus of the conversation. 17:38 Some great tips on maintaining contact with existing clients. You can download the transcription here. You can contact Colette on Linkedin:  You can also connect with SuperStar Communicator. We deliver masterclasses, facilitate workshops, speeches and coaching on all areas of spoken communication. We deliver work virtually and face to face. To book a call to discuss us working with you, go to our calendar Why not grab our Ten Top Tips to being a SuperStar Communicator. 

With International Women's Day on 8th March this is a good time to remind everyone the power of a wide range of different speakers at events. I am joined by Mette Johansson, a leading Diversity leadership consultant and founder of Keynote women speakers. During the discussion we covered: Why having a diverse line up in events is so important How we can find diverse speakers for events what we can do to challenge event organisers to have more diverse speakers at events DOWNLOAD THE TRANSCRIPTION HERE  More information about Keynote Women Speakers “KeyNote Women is on a mission to bring diversity to speaking stages around the world. Why? We're still far from having balanced gender representation on stages. Not only do we make sure that women are more visible through our site and social media forums; we also train the next generation of KeyNote speakers Bring more diversity to your next event! Reach out to us: https://keynotewomen.com/contact  https://www.linkedin.com/company/keynote-women-speakers/    Do you want Susan to be a speaker at your event. contact us or book a call here   Susan is available to facilitate workshops on communications, as a speaker coach and speaker. Here is the Superstar Communicator website

Welcome to Spirit Talk with your host Angel Thacker, The Joyous Life Coach™ & Spiritual Medium.  Spirit Talk Radio features guest readers, practitioners, and personalities from the community. To answer questions, give insight and so much more.  Today's guest: Joanne Groves Susan Heaton-Wright is a Global Virtual impact, communications and speaking expert for emerging leaders and the creator of the Superstar Communicator™ methodology. She is an international speaker; the MD of award winning music company, Viva Live Music, podcaster and a former prize winning international opera singer. Enjoy our programming, follow our show and visit us on the web!  https://www.newagespiritradio.com/  Support our programming and get your gear at: https://www.angelthacker.com/newagespiritradio.  Follows us on Facebook and on YouTube.  

Bob Ferguson is an Engineer by profession who now supports technical experts to make a positive impact when they present and pitch. We discuss how technical experts NEED to be heard. And Bob shares some top tips to being more impactful when discussing technical topics. Here are three highlights. 1. Try not to rely on powerpoint slides and specifically slides full of information. You will overwhelm your audience. 2. Learn to summarise key points for the audience. This will generate interest - and possibly questions at the end. 3. Technical experts have the ability to influence decisions and thoughts; share your information! Read the transcript here you can contact Bob at bob@bobferguson.co.uk His website is www.bobferguson.co.uk His book is available here. Here at SuperStar Communicator we support individuals and teams to present the very best version of themselves  in all business conversations. We deliver: Workshops Masterclasses Speeches Lunch and Learn Virtual Workshops ONline courses Why not book a call here You can grab your copy of our Ten Top Tips to being a SuperStar Communicator here.

In 2022, there was an incident at the Oscars where Will Smith hit the compere Chris Rock, when Rock made a derogatory comment about Smith's wife. This was shocking to see. I am joined by international executive coach, Carol Stewart We discuss why this incident was so shocking and what we can learn from this as leaders. Some key points include: 1. Why both men were at fault in this incident. 2. How a pause and a verbal response would be far more effective 3. How as leaders we should be aware of what we say; the impact this has on others and how we say it to our teams Here is the transcription of the interview More information about Carol and how to work with her here. Our Host, Susan Heaton-Wright is the founder of SuperStar Communicator She is an international Speaker; has empowered clients worldwide to speak and communicate in all business conversations with impact, clarity, confidence and credibility. She is also a brilliant podcast guest; if you would like her to appear on your podcast contact us here. SuperStar Communicator is a leading organisation empowering everyone to make more impact in all business conversations. We offer: Workshops Masterclasses Speeches Coaching virtual workshops For all businesses worldwide. Why not contact us to arrange a call to discuss how we can ensure your team are all SuperStar Communicators here Grab your copy of 10 Top Tips to being a Superstar Communicator here.

international men's day  is  on 19th November. Not only should we celebrate the men in our lives we should also support  them. I  am joined by Dave Algeo who supports men with their health and mental health. We discuss a number of topics including how we can reach  out  to men who might find it  difficult to discuss their feelings. This is full of content but some key points are: 1. Men will often use humour or alcohol to hide their feelings 2. Remembering to 'nudge' regularly to remind men they need to look after themselves 3. Those short text messages or voice mail messages make all the difference to a man who is isolated or depressed. Here is the transcription. You can contact Dave directly: Website: https://www.midlifereshape.com/ Podcast - https://www.midlifereshape.com/podcast Email: dave@stressedguru.com Linkedin - https://uk.linkedin.com/in/davidalgeo Instagram - https://www.instagram.com/restlessmidlifer Fb - https://www.facebook.com/therestlessmidlifer Twitter - @stressedguru Do you want to grab your Ten Top Tips to being a SuperStar Communicator? Grab it here. Here is our website We deliver workshops, speeches, masterclasses, speaker coaching  and virtual workshops. Do you want to discuss us working with you? book a call here.

We are joined by Dr Paddy Ross, Associate director of psychology at Durham University. Paddy has done a lot of work on how children learn to read emotions. He highlights the fact that before a certain age, sound is more important than non-verbal cues. We don't exclusively communicate with what we say but how we say it - and hand gestures, facial expressions and body language play a big role in this. Some highlights include: 1. Wearing a mask (during covid) or not makes little difference in reading emotions because we use our eyes, gestures and body language more. 2. The body is a significant driver for conveying emotions 3. What we don't consider much is what our bodies are doing when we are speaking and communicating. Our body conveys so much emotion. Download the transcription here: Do you want to work with SuperStar Communicator? We organise a range of communication learning: workshops, masterclasses, speeches, online courses, virtual learning. Included in the work we do is focus on non-verbal communication ensure you make an impact when you speak. Here is our website:  Grab our 10 top tips to being a SuperStar Communicator HERE Do you want to book a call to book Susan to speak or our team to deliver workshops or coaching. Book a call here.

Do you wish to engage and make more impact with international clients? In this podcast episode Susan Heaton-Wright shares top tips and case studies to ensure you have invaluable engagement with your clients; whether they speak English as their first language or not. She uses examples of working with clients in North America, the Middle East and Myanmar. Tips include: * Modifying the way you speak and the language you use to ensure everyone understands you. * Read the room; be aware of what is going on in the room, and modify what you do accordingly. * Never assume that because your clients speak some English, they will understand you. * Be aware of cultural differences. Are there specific topics you you should avoid to prevent your clients being offended. * Use of examples. Check that the clients will understand the examples you give. * Allow your clients to look at your slides to check the words and examples are clear to them. Download the transcription here. Do you want to work with SuperStar Communicator? We offer a range of workshops, masterclasses, individual coaching and online courses on all areas of communication in business. Here is our website Why not book a call to discuss how we could assist you and your business here. Why not grab our Ten Top Tips to being a SuperStar Communicator HERE

Joel Green is the CEO of pro level training, the National Director of Nike sports camps, a former professional basketball player, and renowned motivational speaker. He endured significant trauma as a child, and experienced unacceptable racism, yet went on to have a successful basketball career and  to alter his mindset and "Filter". This is such a powerful tool he developed, where he was able to focus on the good rather than continue to be impacted by the appalling acts he witnessed and experienced. Three of many highlights are: 1. Use dark moments to get aways from them even more. 2. Get help and support from others and talk. We all need a network of people who will support us. 3.The power of filtering: being your own therapist and self assessing to see what you need, and what you need to get rid of in your life. And there are many, many gems. Here is the transcription of the podcast You can contact Joel at his website His latest bookFiltering: The Way to Extract Strength from The Struggle is available here. Here at SuperStar Communicator we love sharing excellent content to inspire you. Don't forget to subscribe. Grab our Ten Top Tips to being a SuperStar Communicator here Here is our Website We deliver workshops, masterclasses and coaching in all areas of Spoken Communication to ensure you and your team speak  with clarity, confidence, influence, credibility and impact. Susan is also an International Speaker for conferences and internal events. Do you want to book a call to see how we can assist? Book here.

Microaggressions cause harm in the workplace. What might appear to be a tiny comment; if repeated, undermines someone's confidence. In this incredible podcast discussion with Joanne Lockwood  We discuss: * What Microaggressions are * The impact on individual talent and the team * Ways we, as leaders can manage these so we have an inclusive, effective workforce. Here is a transcription of the podcast You can contact Joanne's company SEE Change Happen here Connect with Joanne on Linkedin Here Remember you can grab your copy of our 10 Top Tips for Presenting here Book a call to discuss how we could deliver a speech, masterclass, coaching or workshops HERE Do look at the SuperStar Communicator website Connect with Susan Heaton-Wright on Linkedin here

Early September is the time new graduates are employed in their graduate roles. These young people are the "COVID generation" whose degrees were studied, in part, online. And it is even more important to support and demonstrate positive leadership to these talented young people. I am joined by Nick Simon He is a recent graduate who has researched his friends' experiences and what they need in the way of information and support to thrive in their new role. The discussion highlighted: * How important it is to provide information on prospects, working hours, whether it is hybrid, remote or in the office work * The value of the graduate asking questions and feeling it is okay to do this * That any hardware and software is already ready when the new employee arrives on the first day. * Socials to get to know colleagues * A mentor for the new graduate to discuss challenges. Here is the transcription of the discussion SuperStar Communicator delivers power skills packages for organisations onboarding new graduates. Face to face and virtual Download our brochure here. If you would like to arrange a call to discuss us working with you book a call here.

As a leader or emerging leader, there are times when you need to manage your emotions - even if you are triggered or impacted by a situation or what someone else has said. In this impactful episode Susan is joined by Donna McGrath to discuss this important communication skill. We cover: * Why it is important to understand what might trigger your emotions * Why there are occasions where managing your emotions are extremely powerful and important as a leader * Techniques and tips to help you manage your emotions. Download the transcription here. Here are details of the SuperStar Communicator company. Remember you can contact us to arrange a call to discuss speaking, masterclasses and workshops. Book a call here. And why not grab your copy of our 10 Top Tips to being a SuperStar Communicator here.

Our latest Ask Susan Masterclass is a Q and A about presenting. Susan shares 5 top tips to consider when you are presenting as well as questions from listeners. Learning includes; * What is your purpose for presenting? * Who will you be speaking to? * Grab the opportunity to answer questions * Practice so you really know your content Here is a transcription of the podcast You can grab a copy of our Ten Top Tips to presentation skills here Our latest Virtual Presentations Skills online course is here. Here is the SuperStar Communicator website Want to work with us? Book a call here.

This weekend in the United Kingdom, we are celebrating Queen Elizabeth's 70th Anniversary of being our monarch. An extraordinary achievement. In this podcast I share key points as to why she is such a powerful public figure despite her not being political and what we can learn for our own personal brand. Remember you can grab your copy of 10 Top Tips to being a SuperStar Communicator here. Our website is SuperStar Communicator Want to book a call with us to discuss providing workshops, speeches or individual coaching on communication, presence, impact, influence and credibility. Book a call here.

How can we speak in a way that will drive people to easily listen and understand our message?  Learn the art of communication with us today, so you can be noticed, respected, and heard as you speak!  Susan Heaton-Wright is the founder of SuperStar Communicator, where she helps empower individuals and teams to be impactful, and communicate with confidence, clarity, credibility, and influence in all business conversations. She created the SuperStar Communicator™ methodology and has supported clients globally to be better-spoken communicators. Susan is a multi-award-winning business owner. She is the CEO of award-winning Viva Live Music, and is a former prize winning international opera singer. She has a podcast called SuperStar Communicator, and volunteers for Love without Borders, supporting refugees in Athens. In this episode, Susan shares the 5 areas one should consider in being an effective communicator. She explains how to be concise and make information easily digestible in conversations, even for time-pressured executive leaders so that you can get your message across with impact. We also dive into unconscious bias and the importance of being aware of how this impacts our listening. This episode if full of practical tips and ideas to help you on your professional journey   “Speak, so it's as easy as possible for other people to listen and understand you.”   – Susan Heaton-Wright     Listen IN Notes:   00:11 – From music to business conversations: Susan has always been aware of listening, with the awareness starting from her background as a musician   01:30 – Project to be noticed: Susan shares the story behind her dream to go to university   04:50 – A message to her 17-year-old self: “Own my success, and make sure that other people know about it.”   06:17 – I Am Remarkable: How do you own your success, let people know, and inspire them through it?   10:54 – It is doable, therefore, possible: Self promotion as a fuel you can maximize to be known   12:27 – Five key areas to become a superstar communicator: Audience, content, preparation, performance, and voice   16:20 – On speaking to be heard: Keeping things concise and clear, and having a call to action   19:46 – Hard work makes people switch off: How to use your voice in a way that will make people listen to you   22:45 – A recording could help: Susan's thoughts on translating the key areas into written communication   27:12 – Clear the blocker: “We don't hear the same voice that everybody else does, because we are hearing our voice internally.”   28:32 – How to communicate with busy people: Be brief and interesting   32:05 – A friend or a foe: Breaking the bias on selective listening by looking for common denominators   40:36 – A helpful tool: “Be present. Be in the moment.”   41:45 – Today's takeaway: “Speak, so it's as easy as possible for other people to listen and understand you.”   42:21 – Check out Susan's 10 top tips to being a SuperStar Communicator. Go to www.superstarcommunicator.com/ten-top-tips     Key Takeaways:   “There always has to be an audience in these business conversations. Otherwise, it's a fest of people talking over each other.” – Susan Heaton-Wright   “One of the things about self promotion; a lot of people feel very icky about that, but then, look around the successful people – some of whom are really brilliant, and some of whom you might think, How did they get there?. It has been through self promotion. They know how to play the system. They know that it is worth their while making sure that they speak up, that they respond to what other people are saying, that they are doing extra things alongside their job. So then, other people within the organization begin to get to know them.” – Susan Heaton-Wright   “We should speak so it is as easy as possible for other people to listen and understand us.” – Susan Heaton-Wright   “Make sure that you understand who you're going to be speaking to in the meeting. Do some research. You might find out that you were at the same university. You might find out that you've got a mutual friend or you've lived close to each other or you've worked in a similar organization in the past. Those things, if you bring them up quickly in a conversation, those will push you closer together, because we get attracted to people that are similar to us because we feel safe around them.” – Susan Heaton-Wright   “We listen best when we are in the moment, actively in the conversation. We're not listening exclusively, but we are also watching them.” – Susan Heaton-Wright     Notes/Mentions:   #IamRemarkable: https://iamremarkable.withgoogle.com/ 10 top tips to being a SuperStar Communicator: www.superstarcommunicator.com/ten-top-tips SuperStar Communicator: https://superstarcommunicator.com/ SuperStar Communicator podcast: https://superstarcommunicator.com/podcast/     Connect with Susan Heaton-Wright:   Website: http://www.superstarcommunicator.com LinkedIn: http://www.linkedin.com/in/susanheatonwright Twitter: https://twitter.com/superstarcomms Instagram: https://www.instagram.com/susanheatonwright1/     Connect with Raquel Ark: www.listeningalchemy.com Mobile: + 491732340722 contact@listeningalchemy.com  LinkedIn    

Today I am Joined by Susan Heaton-Wright - Superstar Communicator Susan was a silver winner for Business Services at the Best Business Women Awards 2021. In this interview, we talk about why Susan started her business, what challenges she faced, and why awards are important.   {2.01} Susan's journey to becoming a Superstar Communicator. {5.35} About Susan's work and the clients Susan attracts. {7.28} Susan's award journey. {10.12} Business top tips. {11.35} Advice for presentations. {13.15} About the professional speaker's association. {15.35} What's next for Susan.     Connect with Debbie at The Business Awards Show Connect with Susan Heaton-Wright at Superstar Communicator Twitter: @superstarcomms LinkedIn: @SusanHeatonWright Facebook: @superstarcommunicator Instagram: @susanheatonwright1

On episode 2 of the second season of the Inspire Your Life podcast, Arthi explores the positive side of limiting beliefs, and how one can thrive beyond it, with guest Susan, who has had to overcome tremendous limiting beliefs imposed by others, at a young age, and became her burden to carry and fend off.And fend off she did, despite being an introvert. She found the courage on a number of instances, which she shares with us in the episode, but the one that sticks out is the courage to reach beyond what was expected of her in terms of tertiary education options, and how she defied the judgements, created an ally, and eventually studied at a top 100 university in the world!Some key words of wisdom shared by Susan include:"We are allowing somebody else to limit our potential""Take a moment to step back and enjoy what you've achieved every day"" If other people push back with microaggressions and triggers, recognize them. And it's all about them, not about you."Listen in to hear the practical advice, real ideas and feel inspired by Susan's journey and optimism.About Susan Heaton-WrightSusan is a Global Virtual impact, communications and speaking expert for emerging leaders and the creator of the Superstar Communicator™ methodology. She is an international speaker; the MD of award winning music company, Viva Live Music, podcaster and a former prize winning international opera singer. Susan is regularly interviewed on BBC Radio Five Live; BBC2, local radios and international podcasts, like the Inspire Your Life podcast. She is a contributor to articles in Forbes, The Guardian, Huffington Post, Thrive Global, The Scotsman and trade publications. In 2020, she was named as an #ialso 100 top inspirational female entrepreneurs in UK. Connect with Susan at www.superstarcommunicator.com  and also find the  Ten Top Tips For social media:LinkedInTwitterIf you enjoyed this episode, then do rate, write a review and share with others.Share too, your own insights from your journey based on themes from the episode - what has worked or hasn't for you. We can all learn from each other.Connect with host Arthi here:LinkedInWebsiteTwitterYouTubeFacebookIGForbes Coaches CouncilForbes Councils Keynote Women Speakers Directory#findyourprerna #prernaadvisory #bebold #bebrave #podcast #growth #entrepreneur #coaching  

Animation is a powerful way to communicate your message to clients and customers. So I was thrilled to interview the CEO or multi-award winning Animation company Salamandra, Christine MacKay. In the interview we covered plenty of tips, advice and ideas including: 5:00 mins: Plenty of advice that the visual element of animation helps retain information in many viewers 15.30 mins: you never finish learning; learning new skills keeps you vibrant 16.30 mins: Use animation to translate complex information into more digestible information 17:00 mins: remember we work in H to H (human to human) not B to B! And more. You can buy Christine's book here You can contact Salamandra at www.salamandra.co.uk  Here is the transcript of the podcast And you can grab your 10 Top Tips to being a SuperStar Communicator here. Remember, if you like this podcast, don't forget to subscribe!

It is an honour to interview two such incredible guests. Capt. Emil Dobrovolschi is an Airline Captain; ensuring all his passengers and crew are safe. He and the leading leadership coach Octavian Pantis have written a fantastic book "Dark Cockpit" about how to approach leadership and use communication as the principle tool in managing this. In the podcast interview there are many fascinating examples they use to support their work. These include: * (9.00mins) How everyone knows who you are due to your uniform but how important it is to use communication to your team, to develop trust and collaborative working styles. * (16.00mins) How to use a standardised language, when there are people in the aviation industry speaking a range of different languages. - And how this relates to all businesses where we need to understand each other. *  (28.10mins) Even as a leader, receiving feedback is very useful. Having the ability to make your team feel comfortable to offer you feedback is invaluable for everyone. * (26.20mins) Communicating in the right way so it is effective * (31.45mins) Managing fear whilst in control of the plane. Lots of tips! * (38.45 mins) reassuring your team you can lead even if you aren't very experienced. There are plenty of other gems and you can download the transcription here: https://superstarcommunicator.com/wp-content/uploads/2021/11/dark-cockpit-transcript.pdf  The book can be purchased here: https://amzn.to/3kwh1Ss  If you would like to be notified of the next SuperStar Communicator complimentary Lunch and Learn, register your interest at http://www.superstarcommunicator.com/webinar-interest 

We are at Halloween and it's getting scary! I'm going to share 5 scary communication styles to be aware of and try to avoid. They are: * Not listening to other people *Mumbling * The Interruptor * The person who won't let go of a specific idea and goes on and on * The person who never gets to the point Download the transcript of the podcast. Register for our monthly Lunch and Learn sessions. Grab our copy of our Ten Top tips to being a Superstar Communicator here

As part of the SuperStar Communicator Black History Month Celebrations, I am delighted to interview Kass Thomas: international empowerment coach and author. In the interview Kass shares many gems of advice including: 1. We should listen to our bodies because they are our sixth sense. 2. Be aware of other people's moods and the way they present themselves. So many people block this intuition and empathy. 3. We pick up the emotions of others; this is very powerful when we are communicating with them. Download the transcription of the podcast here. Kass can be contacted at www.KassThomas.com  www.thenumberthreesteps.us and  www.dancingwithriches.us Kass's latest book Dancing with Riches is available at Amazon here If you would like to be kept up to date with the SuperStar Communicator lunch and learns, register your interest here.

People often ask what is SuperStar Communicator and how could it help them with their career development. So I am delighted that my old intern, Ella Proudlock interviewed me about SuperStar Communicator. This includes: All about the SuperStar Communicator Methodology, which is a powerful communications model to ensure YOU speak with credibility and impact. How this could help you with your career development. What sort of coaching or training you could receive How it is delivered. You can contact us to arrange a discovery call here.   Read the transcript here.  

Susan Heaton Wright created the Superstar Communicator ™ philosophy in 2015. By identifying the 5 key areas professionals need to make an impact in business, she's inspired thousands to present the best version of themselves in the workplace. Do you want to make a positive impact when you speak; contribute to meetings; deliver presentations; public speaking; pitching or being a panellist? Do you want to be noticed; listened to and not ignored when you speak and contribute in meetings? Do you want to be more visible; have more presence and credibility when you speak and contribute in business conversations? Do you want to be able to manage your nerves and fear when you speak, so you can show the best version of yourself in business conversations? The Superstar Communicator™ methodology will support you to achieve these. https://superstarcommunicator.com/ About your host: After years of suffering with crippling communication anxiety, Simon Day was left with two choices: spend his whole life hiding in the shadows and risk losing everything, or find his voice. Through a painful yet empowering journey of discovery, Simon has transformed from terrified teenager to UK award-winning speaker and communications coach. He now employs his communication skills as a middle leader in secondary education and works under his self-built brand, Simon Speaks, to coach others seeking to lose their fear, find their voice and speak with greater power. Website: https://www.simonspeaks.co.uk LinkedIn: https://www.linkedin.com/in/simonspeaks Twitter: https://twitter.com/_simonspeaks Instagram: https://www.instagram.com/_simonspeaks/ The thoughts expressed in this podcast are those of the individuals concerned. Please conduct your own due diligence.

How do you get to be the person in the room, or on the zoom, that catches everybody's attention? Susan Heaton-Wright, creator of the Superstar Communicator methodology, has worked with the CII and global organizations to teach business leaders how to make an impact when communicating. Listen to this fascinating chat with Boston Tullis's Sarah Myerscough to unlock the secrets of influencing via verbal and non-verbal communication.   Quote of the Episode “Do you know listening, I believe is a huge superpower. And we know from face to face meetings, you remember those old days when we have face to face meetings, there was this idea that you need to speak, and you needed to be heard. But actually, one of the most important things if you're in a service industry, is listening, and watching to see how the other person says what they're saying.”   Resources Pole Pole Song: https://youtu.be/tgqAOCtwLOo   About The Guest Susan Heaton-Wright empowers leaders and teams globally to work and communicate virtually and in real life. She has trained attendees from over 50 countries: regions include EMEA, The Americas and South East Asia. Susan delivers masterclasses, virtual workshops, virtual coaching, workshops and individual coaching for many companies including Astra Zeneca, Microsoft, RBS, Deloitte, AAP, Invesco, Shell, AXA and Quintiles. She is regularly interviewed on BBC Radio Five Live; BBC2, local radios and international podcasts. In 2020 she was named in the #ialso 100 top inspirational female entrepreneurs with f:entrepreneur and has contributed to articles in Forbes, The Guardian, Huffington Post, Thrive Global, The Scotsman and trade publications. Connect with Guest –  Susan Heaton-Wright | LinkedIn   About the Host Sarah Myerscough is the Sales and Marketing Director of Boston Tullis Group. The founder of The Insurance Brokers Podcast, she brings a wealth of marketing experience and a fresh perspective on marketing in the insurance sector. Boston Tullis is a network of industry professionals working with insurance brokers to offer solutions to business development ceilings, particularly in the rapidly developing fields of video marketing and thought leadership.   Connect with Sarah - https://www.facebook.com/bostontullis   https://www.linkedin.com/company/bostontullis/ https://www.linkedin.com/in/sarahmyerscough/ https://bostontullis.co.uk/   HOSTED BY: Sarah Myerscough, Sarah.Myerscough@bostontullis.co.uk mobile: 07821903628   DISCLAIMER: The views, thoughts and opinions expressed in this podcast belong solely to the host and guest speakers. Please conduct your own due diligence.

You don't have to be loud to stand out as a leader but you do need to have presence. In this episode I talk with Susan Heaton-Wright, about the importance of tone of voice when it comes to executive presence. Susan shares some great insights and tips for introverted women leaders on how to make the most of their voices when wanting to command the room and have presence. About Susan Susan Heaton-Wright is a Virtual impact, communications and speaking expert for emerging leaders and the creator of the Superstar Communicator™ methodology. She is an international speaker; the MD of award winning music company, Viva Live Music, podcaster and a former prize winning international opera singer. In 2020, she was named as an #ialso 100 top inspirational female entrepreneurs in UK. She is a Fellow of the Professional Speaking Association. She delivers virtual seminars, workshops and individual training for many companies including Astra Zeneca, Deloitte, Invesco, RBS, Shell, Microsoft, AXA, the NHS and Quintiles. Her area of expertise is in Impact, Presence and spoken communication. Her virtual courses are CPD accredited independently; she is also a fully qualified teacher. Susan regularly delivers remote speeches and seminars to professional organisations and businesses, as well as leaders and emerging leaders in organisations. She has spoken in Lithuania, France and The Netherlands, as well as throughout UK, at conferences; as a panellist; business events; lunch and learn sessions and trade shows. More recently Susan has been speaking virtually to international audiences, including virtual conferences. She is regularly interviewed on BBC Radio Five Live; BBC2, local radios and international podcasts. Susan has contributed to articles in Forbes, The Guardian, Huffington Post, Thrive Global, The Scotsman and trade publications. Susan is a Fellow of the Royal Geographical Society, The Royal Society of Arts and the Incorporated Society of Musicians. Susan is a former Regional President of PSA UK, for the Eastern Region. She leads a project of musicians in Greece annually, to deliver music workshops to refugees in Athens as part of the ‘Love without Borders' charity. Find out more about Susan at www.superstarcommunicator.com

Jeff Heasman is an expert in creating straight forward language within the legal and insurance industries. In this podcast Jeff will share: * why it is important to use straight forward language to ensure others understand you * How to check the other person really understand what you have said * How to structure your spoken and written content, when you have to use a specific word or term for compliance - and wrap an explanation around it Here is the transcript of the podcast interview You can contact Jeff at on www.insuranceupskill.com   Do you want to attend the Superstar Communicator monthly complimentary webinars? Register interest here. We'll then let you know how to register for the next one!

The Thoughtful Leader with Mindy Gibbins-Klein Episode 007 Communicating for Maximum Impact with Susan Heaton-Wright Thoughtful leaders care about how they come across, how they're perceived, and the impact of their communication.  Susan Heaton-Wright is a thoughtful leader, communication and speaking expert for emerging leaders, corporate leaders and teams, using her Superstar Communicator™ method. Her clients include Astra Zeneca, Deloitte, RBS, Shell, Microsoft, AXA, the NHS and Quintiles. She is also a Fellow of the Professional Speaking Association. Susan's workshops and trainings prepare people for all public speaking experiences, from doing television interviews, to using your voice properly on podcasts. In our conversation, Susan gave some great advice for improving your speaking skills including: Communicating requires paying attention to tone and non-verbal skills. Dealing with the dominate speaker in the room. Overcoming the fear of speaking. Learning the value of other people's voices. Learn to listen to better analyze conversations. Take advantage of Susan's free speaking tips noted in the notes below.  Here's to your Thought Leadership Journey! Connect with Susan: Website: superstarcommunicator.com/ten-top-tips/ Connect with Mindy: URL: https://www.mindygk.com/ Twitter @MindyGK https://twitter.com/mindygk Facebook @mindy.gibbinsklein https://www.facebook.com/mindy.gibbinsklein LinkedIn https://www.linkedin.com/in/mindygibbinsklein/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Tell your story, do videos, do lives, post stories. We have all heard the advice that we need to communicate more but knowing exactly how to do that can feel like a tangled web you just keep getting caught in.  Susan and I sit down to talk about why she started Superstar Communicator and how she developed her 5 step methodology for speaking and communicating effectively.  

Caterina Rondo is an author, Business Coach and entrepreneur who inspires and empowers women to step up and be successful. Certainly I was inspired by her interview. In this fabulous edition Caterina shares some brilliant ways to create a mindset for success. Download the transcript here. Takeaways include: 1. Always wear your superstar cape. Cape means: Certainty, Authenticity, Positivity, Enthusiasm. 2. Expect Success; If you are having a rocky moment, refocus on the success. 3. Be willing to be successful! You can contact Caterina at her site. If you want to be a Superstar Communicator, grab your 10 top tips here.

In this special episode of The Career Success Podcast we speak to communications expert Susan Heaton-Wright, on “Lawyers, how to sell yourself and communicate well”Susan Heaton-Wright is a Virtual impact, communications and speaking expert for emerging leaders and the creator of the Superstar Communicator™ methodology. She is an international speaker; the MD of award winning music company, Viva Live Music, podcaster and a former prize winning international opera singer.She delivers virtual seminars, workshops and individual training for many companies including Astra Zeneca, Deloitte, RBS,  Shell, Microsoft,  AXA, the NHS and Quintiles. Susan is regularly in the media, having recently appeared in The Guardian, Huffington post, BBC news and ITV news.

Welcome to Episode 263 of the Yeukai Business Show. In this episode, Susan Heaton-Wright and I discuss how to gain inner confidence with public speaking. So if you're one of those people who are very talented, but feel you're lacking in communication skills and want to overcome your weaknesses so you can unlock new career opportunities, tune in now! In this episode, you'll discover: Where to start with developing confidence 5 key areas in channelling your inner communication superstar Effective ways to manage your nerves Overcoming the fear of public speaking About Susan Susan Heaton-Wright is an expert a communication superstar  whose accomplishments include: A Virtual impact, communications and speaking expert for emerging leaders globally.She empowers talented people to create impactful business conversations.She is the creator of the Superstar Communicator™ methodology: a 5 step system for speaking and communicating effectively.Susan is the MD of award-winning music company, Viva Live Music, podcaster and a former prize-winning international opera singer.She delivers virtual seminars, workshops and individual training for many companies including Astra Zeneca, Deloitte, RBS,  Shell, Microsoft, AAP, Invesco,  AXA, the NHS and Quintiles.She is delivering virtual workshops, masterclasses and coaching globally to leaders and emerging leaders. Many of her clients go on to be interviewed on Sky News and BBC as well as speaking at industry conferences. She is regularly interviewed on BBC Radio Five Live; BBC2, local radios and international podcasts. Susan has contributed to articles in Forbes, The Guardian, Huffington Post, Thrive Global, The Scotsman and trade publications. In 2020, she was named as an #ialso 100 top inspirational female entrepreneurs in UK.Susan is a Fellow of the Royal Geographical Society, The Royal Society of Arts and the Incorporated Society of Musicians. She leads a project of musicians in Greece annually, to deliver music workshops to refugees in Athens as part of the ‘Love without Borders’ charity. More Information Learn more about how you can improve your results with public speaking: Superstar Communicator Website Superstar Comms Twitter  Facebook LinkedIn  Links & Mentions From This Episode: Susan’s podcast is Superstar Communicator which has been named a top 20 Communications podcast in the USA. Thanks for Tuning In! Thanks so much for being with us this week. Have some feedback you'd like to share? Please leave a note in the comments section below! If you enjoyed this episode on how to gain inner confidence with public speaking, please share it with your friends by using the social media buttons you see at the bottom of the post. Don't forget to subscribe to the show on iTunes to get automatic episode updates for our "Yeukai Business Show!" And, finally, please take a minute to leave us an honest review and rating on iTunes. They really help us out when it comes to the ranking of the show and I make it a point to read every single one of the reviews we get. Please leave a review right now. Thanks for listening!  

Knowing your purpose is one thing, being able to share it powerfully is something else all together. Susan Heaton-Wright shares her insights on finding your voice and sharing it with power and authenticity. The part that I love is when she talks about making things as easy possible for people to understand you. Bio: Susan Heaton-Wright is an impact, communications and speaking expert for emerging leaders and the creator of the Superstar Communicator™ methodology. She is an international speaker; the MD of award winning music company, Viva Live Music, podcaster and a former prize winning international opera singer. She delivers seminars, workshops and individual training for many companies including Astra Zeneca, Shell, Microsoft, AXA, the NHS and Quintiles. As a CPD accredited speaker, she regularly delivers speeches and seminars to lawyers, accountants and finance professionals, as well as leaders and emerging leaders in organisations. Many of her clients go on to be interviewed on Sky News and BBC as well as speaking at industry conferences. She is regularly interviewed on BBC Radio Five Live; BBC2, local radios and international podcasts. Susan has contributed to articles in Forbes, The Guardian, Huffington Post, Thrive Global, The Scotsman and trade publications. In 2020, she was named as an #ialso 100 top inspirational female entrepreneurs in UK. Susan is a Fellow of the Royal Geographical Society, The Royal Society of Arts and the Incorporated Society of Musicians. She leads a project of musicians in Greece annually, to deliver music workshops to refugees in Athens as part of the ‘Love without Borders' charity.

Susan Heaton-Wright is a Virtual impact, communications and speaking coach for emerging leaders and creator of the Superstar Communicator™ programme. She is an international speaker; virtual speaker; panellist; podcast host, the MD of award winning music company, Viva Live Music and a former prize winning international opera singer. She delivers seminars, webinars, virtual coaching, workshops and individual coaching for many companies including Astra Zeneca, Microsoft, Shell, AXA and Quintiles. She is regularly interviewed on BBC Radio Five Live; BBC2, local radios and international podcasts. In 2020 she was named in the #ialso 100 top inspirational female entrepreneurs with f:entrepreneur. Susan has studied Neuroscience on the Neuroscience Professional Development Programme, accredited with the British Psychological Society. Susan has contributed to articles in Forbes, The Guardian, Huffington Post, Thrive Global, The Scotsman and trade publications. Susan is a fully qualified teacher ; a Fellow of the Royal Geographical Society, The Royal Society of Arts and the Incorporated Society of Musicians. She leads a project of musicians in Greece annually, to deliver music workshops to refugees in Athens as part of the ‘Love without Borders' charity. I am a Public Speaker Virtual Speaker and panellist: speaking at conferences, Professional organisations, online summits, virtual conferences and trade shows. and am interviewed on BBC Radio, TV and on international podcasts, as well as contributing to business articles. Superstar Communicator: using the Superstar Communicator™ programme I created, I coach emerging leaders, executives, entrepreneurs and graduates to make an impact when they speak through developing a series of skills virtually and face to face. I focus on emerging leaders and a number of my clients have appeared on the media and in prestigious conferences. Many of my training courses are CPD accredited. As the CEO and Creative Director of Viva Live music, I have founded and led an award winning live music company. My background was initially in opera and music theatre as a performer and I've had over 25 years experience of performing, arranging and leading a wide variety of entertainment options for corporate and private events including Gala Dinners, Drinks Receptions, Award Ceremonies, Festivals, Weddings and Celebrations. Learn more about your ad choices. Visit megaphone.fm/adchoices

Our guest today is Susan Heaton-Wright, an impact, communications and speaking coach for emerging leaders and creator of the Superstar Communicator™ programme. In 2020 she was named one of the 100 top inspirational female entrepreneurs. Not only is she is an international speaker and podcast host, she is the MD of award winning music company, Viva Live Music and a former prize winning international opera singer. We didn't ask for an opera performance from Susan, but we got something better. In the episode we go deep on the struggles of public speaking and discuss strategies that can help us all become better communicators no matter what field you're in. Susan was a delightful guest and we could have chatted with her all day. We know you'll enjoy this one! Contact information for Susan: susan@superstarcommunicator.com https://superstarcommunicator.com/

Susan Heaton-Wright is an impact, communications, and public speaking trainer for emerging leaders, and the creator of the Superstar Communicator programme. The post Susan Heaton-Wright on Show #147: Effective Communication to Make People Take Notice appeared first on POWER to Live More.

In the latest Superstar Communicator interview, I am interviewing a really inspirational person. Chantel Soumis is an inspirational advocate for the differently-abled community and top LinkedIn Creator with over 30k organic followers in one year. Chantel is also the Founder and Creative Director of Stardust Creative LLC, a brand agency focused on embracing differences through personal and corporate branding. She’s spoken at VidCon as one of the first LinkedIn video creators as well as at international conferences in LA, London, Dallas, and more. Chantel spreads awareness, hope, and inspiration to those around the world fighting for acceptance by sharing the hidden struggles of differently-abled community. By administering an attitude of gratitude, Chantel has overcome severe obstacles and spends a substantial portion of her time coaching others to accept and believe in themselves, and to treat one another with dignity and value, recognizing we are all brothers and sisters of the human race. Learn more at ChantelSoumis.com and LinkedIn as well as @MarcomChantel on Instagram and Twitter

It is the sixth birthday of the Superstar Communicator podcast - YAY! and now many of my business colleagues are just starting a podcast! I celebrate the podcast; the listeners and also remind everyone that listening to that little voice, and then ignoring it can be the best way of stepping outside your comfort zone.

here is the final instalment of the career goals and setting targets for 2020 from Superstar Communicator. You will see there is an emphasis on speaking to other trusted people because they can really support you in achieving your goals. Good luck and don't forget to take notes!

Susan Heaton Wright- Susan Heaton-Wright is an impact, communications and speaking trainer for emerging leaders and the creator of the Superstar Communicator™ philosophy. She is an international speaker; the MD of award winning music company, Viva Live Music, podcaster and a former prize winning international opera singer.  She delivers seminars, workshops and individual training for many companies including Astra Zeneca, Shell, AXA and Quintiles. She is regularly interviewed on BBC Radio Five Live; BBC2, local radios and international podcasts. Susan has contributed to articles in Forbes, The Guardian, Huffington Post, Thrive Global, The Scotsman and trade publications.  Susan is a Fellow of the Royal Geographical Society, The Royal Society of Arts and the Incorporated Society of Musicians. She leads a project of musicians in Greece annually, to deliver music workshops to refugees in Athens as part of the ‘Love without Borders’ charity. Listen to another #12minconvo

Susan Heaton-Wright is an impact, communications and speaking trainer for emerging leaders and the creator of the Superstar Communicator™ philosophy. She is an international speaker; the MD of award winning music company, Viva Live Music, podcaster and a former prize winning international opera singer. She delivers seminars, workshops and individual training for many companies including Astra Zeneca, Shell, AXA and Quintiles. She is regularly interviewed on BBC Radio Five Live; BBC2, local radios and international podcasts. Susan has contributed to articles in Forbes, The Guardian, Huffington Post, Thrive Global, The Scotsman and trade publications. Susan is a Fellow of the Royal Geographical Society, The Royal Society of Arts and the Incorporated Society of Musicians. She leads a project of musicians in Greece annually, to deliver music workshops to refugees in Athens as part of the ‘Love without Borders’ charity. If you missed earlier episodes, you can find them on our Grow through International Expansion platform, https://growinternational.org . Our platform is independent, carries no advertising and is not for profit – we seek to deliver useful, valuable content, essential for all those who have interest in international business and global trade.

I am delighted to introduce the Superstar Communicator™ which is available either from  the SUPERSTAR COMMUNICATOR™ website. Or alternatively, it is available on all App sites, including Google Play. The APP enables more people to access the content: which includes feeds to the blogs, where Susan Heaton-Wright is going to speak, and online courses - some of which are CPD (CE) accredited, resources for blended learning before and after training and how to contact Susan.  Go on, have a look round the APP and give me feedback too!

In the latest Superstar Communicator podcast I am delighted to interview the wonderful Lis Cashin. Lis is a professional and inspirational speaker, consultant, trainer and coach. She has motivated and inspired thousands of adults and young people to develop their true potential. She is passionate about authentic leadership, leading by example and creating cultures based on transparency, openness, kindness and authentic conversations. She believes in a whole organisational systems leadership approach to mental health and wellbeing. Through overcoming tremendous adversity in her own life she is also passionate about challenging the stigma around mental health, particularly in the workplace. Here is Lis's website. Sign up for her newsletter here. Special offer half price initial Connected Communication coaching session for listeners of your podcast. Email me here: https://www.connected-communication.com/contact-us/ and mention the code Superstar50. Full price £200. Special offer just £100.

I realised it is 5 years since I started podcasting; in this short podcast I say thank you; reminisce about my first podcast and also ask you to contact me with ideas for content. Contact me.

This week is National Storytelling week. Telling stories is a good way for people to remember aspects of your business or personal journey. Today I am sharing the journey I am taking with Superstar Communicator

Be a Bigger Fish is the podcast that explores the power of podcasting to grow your business or your community. This episode features Susan Heaton-Wright - an impact, presence and communications trainer.  Susan tells us about her amazing personal journey from shy teenager to charismatic opera singer and now, business owner and podcaster. Susan tells us how she set up her podcast, Superstar Communicator, and how it's prompted clients to contact her for support. She shares her conviction that confident communication can be learned and helps us to recognise those limiting beliefs that can prevent us from being bigger fish. Listen in for tips on how to find your own, more confident, voice.

We are all aware that for career success we have to be ambitious and step up to gain more experience. However, what happens when we DO apply for new opportunities and aren't successful. I discuss how easy it is to accept a consolation prize, yet this can compromise our bigger plan. In this episode of Superstar Communicator, I discuss how easy it is to take a compromise which might not be the best solution for us, and how we should be aware of this and actions to take to turn this around for our own personal development.

I am often approached by great people who wish to be interviewed on my podcast, Superstar Communicator. Many are wonderful pitches, but some aren't successful. In this episode of Superstar Communicator, I share top tips on how to approach a podcaster, so you have a good chance of being selected to be interviewed. AND here is an EBOOK with many other tips and ideas for getting onto podcasts as a guest. Download here.

There is a lot about being visible online - and I support that 100% BUT  increasingly great people are forgetting you need to be VISIBLE IN REAL LIFE; rather than hiding behind a screen. Being interesting and engaging with other human beings is part of being a superhuman! In this episode of Superstar Communicator, I share examples of where people working in tech companies failed to engage me at reception; preferring to hide behind a screen even though they were in front of me! And how this make you invisible. I also launch my new online course on visibility. More details here. you become more newsworthy and visible when you are active in real life. My course shares plenty of ideas of how to become visible in real life so you have something really newsworthy to share online Book here.

Ex International Opera singer Susan Heaton-Wright shares her Executive Voice coaching with Directors, Teams and individuals in Business, Universities and organizations around the world. With her clients often being asked to feature on Sky News, Radio 4 and headline industry conferences globally she uses all her experience as a performer and teacher to enable clients to make an impact when they speak. Susan works with ambitious individuals who wish to make an impact with their speaking and communication skills in organisations, to ensure they are noticed and promoted to leadership roles. She is a speaker internationally, and broadcasts the popular Superstar Communicator podcast on itunes. Her blog has been a finalist in the UK Blog awards and she was named a top 100 female bloggers to follow. Susan was a prize winning opera singer, performing as a soloist throughout UK and internationally, before becoming the creative director of award winning company, Viva Live Music. Susan is a fellow of the Royal Geographic Society, the Royal Society of Arts and the Incorporated Society of Musicians. She lives in Hertfordshire with her husband and son, and loves swimming in lidos and sewing vintage dresses.Tune in as Susan and ‘Tina chat about empty nesting, the power of communication and finding your voice. Connect with Susan Heaton-Wright at www.executivevoice.co.uk Connect with ‘Tina Murray at http://tinamurray.com/ Connect with ‘Tina on Facebook at https://www.facebook.com/TinaMurrayInsideAngle

Susan Heaton Wright Ex International Opera singer Susan Heaton-Wright shares her Executive Voice coaching with Directors, Teams and individuals in Business, Universities and organizations around the world. With her clients often being asked to feature on Sky News, Radio 4 and headline industry conferences globally she uses all her experience as a performer and teacher to enable clients to make an impact when they speak. As a singer, Susan performed as a soloist throughout UK, France, Italy, Spain and USA: at venues such as the Royal Opera, Covent Garden, The Royal Albert Hall, Symphony Hall Birmingham and Durham Cathedral and for Royalty. She appeared on BBC1 and Radio 3 as a soloist. She worked for top conductors including Sir Mark Elder and Sir Simon Rattle; created roles for ENO works and the Darlington International Festival and for Howard Goodall directed by Graham Vick. Susan also recorded soundtracks as a soloist for TV adverts. Susan regularly appears on the BBC radio and TV providing expert advice on effective speaking and how individuals engage with their audiences. She is a Public Speaker internationally: for businesses, professional groups and at conferences on being an effective vocal communicator and developing good communication streams with suppliers. Susan was a finalist in the UK Blog awards in 2014 and 2015 for her blog “Superstar Communicator”. She writes a blog for We Are The City and 3 Plus International as well as writing and contributing to a number of publications including the Scotsman, The Guardian and professional publications. Susan’s iTunes podcast “Superstar Communicator” is a featured UK Podcast and is becoming a popular resource for speakers world wide with over 2500 downloads a month. Susan is the Creative Director and founder of Viva Live Music in 2005, providing bespoke themed entertainment for high end events. The company has a number of corporate clients and exclusive venues they work with; and events are in UK and overseas. She uses her communication skills in running the business: negotiating with clients as well as working with a variety of suppliers. Before Susan was an opera singer, she taught in prep schools in Kenya, India and in London. Susan is a fully qualified teacher (QTS). Susan is a Fellow of the Royal Geographical Society, The Royal Society of Arts and the Incorporated Society of Musicians as well as being a trustee of the Mid Hertfordshire Music Centre and she lives in Hertfordshire with her husband and son. CONTACT: www.vivalivemusic.com (http://www.vivalivemusic.com) www.executivevoice.co.uk (http://www.executivevoice.co.uk) BONUS: This podcast is brought to you by Audible. I have used Audible for years, and I love audiobooks. Click on the link to get a 30-day free trial, complete with a credit for a free audiobook download Audible.com (http://www.audibletrial.com/Yuri) QUESTION(S) OF THE DAY: What was your favorite quote or lesson from this episode? Please let me know in the comments.

In the latest Superstar Communicator podcast, I interview the wonderful Alison Jones who is a book and writing coach. More details here. Alison shares her wealth of knowledge and experience to share the benefits of writing a book if you are an expert and a public speaker. Alison is also launching a 10 day business book proposal challenge, starting on 20th March 2017 (although she will run more). To register FREE click here.

Susan Heaton-Wright has performed on many of the world's greatest stages as an opera singer, but it was only after she'd had her baby that she realised the skills she'd developed - being able to walk into a room with confidence, to project her voice clearly and perform in front of an audience - could be invaluable to business people.  A whole new business emerged, and now Susan helps people speak in public effectively (she also has a side-line in providing live music for events, but that's a whole other podcast...).  In this episode we talk about the beautiful synergy between writing and speaking, and how authors can create and use speaking opportunities strategically to promote their book and build their business. There's a bit of podcasting love going on too: Susan is the host of top podcast Superstar Communicator, and occasionally the interviewer/interviewee roles get a bit muddled...