Podcast appearances and mentions of Tim Francis

Travelers Institute Risk & Resilience

Play Episode Listen Later Aug 2, 2024 28:24

I recently turned 47 years old. The last year has been full of challenges in the business and in my personal life, but things are starting to shift. In today's episode, property management growth expert Jason Hull discusses his personal and business growth recently and his hopes for the coming business year. You'll Learn [01:17] Business Challenges and Revelations [08:35] Personal Challenges and Revelations [11:32] Learning Empathy [18:25] Don't Give Up Tweetables “There's what people think they need and what they want, and there's what they actually need.” “A lot of you don't even realize you have a garbage product.” “Your business is one of the greatest personal development tools that you have.” “I think God may trick us into starting a business to make money and eventually, he uses it to turn us into better human beings.” Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] I think God may trick us into starting a business to make money and eventually, he uses it to turn us into better human beings. Welcome DoorGrow property managers to the DoorGrow show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life, and you're open to doing things a bit differently then you are a DoorGrow property manager. [00:00:30] Jason: DoorGrow property managers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not, because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. [00:00:52] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. We're your hosts, property management growth experts, Jason and Sarah Hull, the owners of DoorGroww, and now let's get into the show. [00:01:17] I just had on the 30th, and today is July 2nd this may come out at a later date, you might hear it a month later depending on which channel you listen to this on. So my birthday is June 30th. This is also the end of our planning year. [00:01:32] So we offset our planning by two quarters because it really sucks to try and hit your end of the year goals in December when everybody is kind of focused on holidays and family and to try and get them to put their attention on business, it isn't super effective. And I like that to be the middle of our planning year. [00:01:51] And we do our beginning of our year is July 1st. So not only is my birthday, it's also the end of our sort of a planning year for our business. And so I've had a lot of introspection. I mean, this has been a tough previous year for me in a lot of ways mostly on the personal side, you know, business has been a little tough as well to be transparent. And so the challenge in business is that we've developed this really amazing coaching program and I really enjoy doing that piece. So we've shied away from doing websites and focusing on other stuff, even though I still have a whole web development team and they just haven't had a whole lot of work to do. [00:02:30] But we've really put our focus into coaching and improving our programs and decreasing churn, which is a difficult challenge in a coaching business. And we've gotten it down, like half of our clients have been in our program for over a year, which is amazing because when I first even learned the word churn several years back our average retention rate was like five months, like it was super low. [00:02:52] And so we were kind of addicted to sales. And this is the advantage in a property management business is that you're not super addicted to the next big deal, right? You've got residual income. And so I learned when the pandemic hit, I learned I want more residuals coming in so that I'm not beholden to sales because sales stopped that month of May, I believe it was, there was no sales. [00:03:15] Every property manager, they were holding their breath. "Our tenant is going to pay rent? What's going to happen? is this scary?" And so they were like, "I'm not going to spend any money. I'm going to be careful here." So that was interesting and so we had to tighten our belt as a team. [00:03:27] We had to like, cut out expenses. We got a leaner and I think I let some people go on the team as well that were just, you know, maybe not as essential. And we had to tighten our belts to, to survive as a business because we were so focused on sales and we're at a good click. [00:03:46] Like we're a decent sized company. Like we make a good amount of money, but when you continue to have expenses every month and suddenly sales stops and that's the majority of our revenue, that's a bad thing. And those of you that have shifted from real estate sales and hunting and chasing to doing property management and building a residual income business model, you get it. [00:04:05] And I've seen so many of my clients have these great subscription sort of service, right? So I wanted to emulate that and we switched to doing it that way, and making sure we focused on residual income. So we built that up, we built it up really well. We've got a great coaching business. [00:04:20] We've got a great back end. We're really good at helping our clients grow and scale their companies. The weird and ironic thing though, that presented a challenge is that people don't want coaching, right? People don't like wake up in the morning, go, you know what? You know my business needs? I want to get a coach. [00:04:36] This is not generally people's first thought. There's what people think they need and what they want, and there's what they actually need. And so people would come to us and what they thought they needed was leads. I call it the leads myth. And what they thought they needed in order to get their business growing was maybe a better website or SEO or something like this. [00:04:57] And so they would come to us kind of thinking this is the stuff they needed. And then we could help them. Like reeducate them and help them see this is why you've been struggling to grow is because you believe these false beliefs And I would then point out like that like leads from the internet are not the best leads And there's better sources of getting business than just cold leads or cold lead advertising. And maybe having a website is nice, but you can grow a business without even having a website or without even having the top spot on google. And so we would get a lot of clients historically coming to us for a website and that was one major leak in their sales pipeline, but they had, you know, at least ,five major other leaks in their sales pipeline that needed to be shored up. [00:05:41] And they thought, "all I need to do is turn on the leads." So they would turn on the leads full blast, like turning on a hose. And there's all these leaks in the hose, right? One of them's a website. One of them was their pricing. One of them was branding. One of them was reputation. One of them was their sales pitch and their sales process. [00:05:58] One of them was what I call purpose, lack of culture in their team. So their whole product was just like garbage. A lot of you don't even realize you have a garbage product. It doesn't create trust and it has lots of leaks in the hose or in the pipeline. And you're just trying to shove more leads, like spend more money, time, energy, focus, cash, and effort. [00:06:17] And so it wasn't hard to take people that came to us for a website. "Hey, I need a website. I'm starting a business where I'm trying to figure this out, or we're struggling to grow and we think we need a new website. " And then convert them into giving them what they actually needed in order to grow and then help them crush it. [00:06:33] Yeah. But since shifting our focus towards coaching and changing our homepage, "let's focus on coaching." Because I just was so excited about coaching, it actually made it more difficult to get customers. So we spent a lot more money on advertising, doing a lot more marketing to attract people and to like reeducate the market, but that's a much more difficult challenge. [00:06:54] And so we've struggled to really grow our business. And we're at a good size. We're a good size. Like, you know, we're over a million in revenue, but DoorGrow easily the back end of our business, our systems it's better than $ 10 million companies that I've been around. [00:07:10] And we've got great systems. We've got great mechanisms. Our big challenge has just been client acquisition, ironically, right, and we're DoorGrow. And so we're going back to what has been working, which is focusing again on websites, especially in downturn markets like this, or where the real estate market isn't doing well, [00:07:29] lots of people start property management companies. So we did create a startup training for them. So they'd stopped like coming into the industry and screwing it up and making it worse. So we created the ultimate property management startup course material called DoorGrow Foundations. And this is a great tool, and we give it away for like really cheap. It's like 95 bucks flat fee. That's it. We created it just so we could send people somewhere that just couldn't afford to join our programs or do stuff with us, and they can pay extra to get a website and some other things we can give them as well. we're shifting our focus now back to what the market needs. And so I'll be putting out a survey. This is how I get the data and what are they actually wanting to learn? What training are they wanting? What do they want to be exposed to? And we're going to go back to focusing on websites and leads and, you know, those sort of gateway drugs that like bring people to you. [00:08:21] Right? And we'll see how that works. And I think It's historically worked really well for us. So I imagine we'll have our mastermind will get really nice and full and we'll have a ton of people in it. So I'm excited about that. [00:08:35] The other thing over the last year on the personal side I've just been going through a lot of growth and, you know, when you're put into trials, tribulations, difficult situations, you're going to have a lot of growth. [00:08:45] And one of the challenges has been my relationship with my ex wife, which has affected the custody situation with my kids. [00:08:54] And they were dealing with a lot. It was just a really big mess. And it was a huge amount of stress on me. Huge amount of stress on our business. I don't think my clients realized it, you know, we take good care of our clients, but for me I wasn't able to put as much attention into moving DoorGrow forward, innovating and creating new stuff because I was inundated with dealing with custody situation, trying to get full control of the kids. [00:09:18] She took off to California for like four months and, you know, the kids were with me full time, which I wasn't used to. That you know, created some stress for Sarah and I. And you know, in the beginning when Sarah came into my life, you know, the kids were going through a lot of pain. [00:09:34] Because there was a messy divorce. There was a lot of problems in the relationship. It was just a mess. It was hard for the kids because, you know, I really tried to conceal all the challenges and stuff from them, but they didn't realize all what was going on. I have four kids and at least half of them still have no clue of all the stuff, the dark stuff that went on and the challenges that I dealt with. [00:09:55] But you know, they've had to go through a lot of stuff, and so they weren't very nice, like, to Sarah in the beginning. Any of you that have been a step parent, or in a step, sort of, role, you know, it's the hardest parenting role ever. Period. There's nothing harder. Can you discipline them? [00:10:10] Can you not? Like, there's not hardwired built in love. You know, it's a difficult thing, and they were hurting, and it was just ugly, right. And it was painful. They were really hard on her and they were disrespectful to me. [00:10:23] And so it just, you know, it created a difficult scenario. And so it just made things even more difficult coming into this sort of custody situation and trying to get everything handled. The good news, the light at the end of the tunnel is, you know, God always takes care of me and good things have happened. [00:10:39] She came back to Texas and now we can split time with the kids And she's wanting to get back, you know, and connect with them and get back in their life. And then that takes pressure off me. So I have the kids every other week and can focus on work and takes pressure off my marriage with Sarah and like, so that everything can work out better. So there's this light at the end of the tunnel. So things have shifted. In a way, I didn't even expect it would get this good. Like, and I got all this stuff legally handled the way I wanted. [00:11:04] So there's a little bit of accountability in place now. And I'm really optimistic and hopeful for the future. And you know, for my ex wife, like she is a great mother, loving mother, and can be a really great, caring person. And so I think that's what the kids need. [00:11:21] That'd be really good for them. I can give them the tough dad love, the kids need mom's love too. So this is some of the stuff I've been dealing with. And you know, this has caused a lot of growth for me also in the last last several weeks. [00:11:32] Recently I went to this seminar put on by a group called SATVATOVE, S A T V A T O V E. A guy named David Wolfe he has a really great relationship book and I read the book and it it has some great content in it. It reminded me of this large group awareness training that I did in the past called the impact trainings out of Utah, which really has, you know, shifted my life. [00:11:53] It was really positive. I think it was born out of est or landmark or some of these sort of large group awareness trainings, but it was a little bit more on the spiritual side. I think, I don't know, but his is more on the emotional side of things. And I went to this seminar and you know, to learn empathy and it's been a really effective thing for my life. [00:12:12] Like it's really shifted how I communicate even with clients, with my family. I'm just able to connect with people more and my basic need, like in Tony Robbins, like five basic needs love and belonging or love and connection is like my primary, ironically because I don't generally have a lot of friends, I don't have a lot of relationships and you know, I've had a difficult time, you know, even communicating sometimes with my kids, and I just come across as very analytical, very logical in a lot of instances, I'm sure a lot of guys could resonate. [00:12:42] But I really connected with some of these tools to be able to empathize and to communicate and to reflect back emotion instead of just reflect back what they're saying to really have them be heard. And there's some real power in that. And in going through that, I also got reflected back to me from you know, I was partnered up with somebody at the event to do the exercises. [00:13:05] And the feedback I got from him was basically that in him hearing my story and some of the stuff I just shared with you all that he's like, "wow, you really care about your family. Like, you know, deeply and you try really hard to take care of everybody." And I just started crying because it wasn't what I was expecting but he was reflecting back the feeling and it really helped me connect with it because I didn't I wasn't seeing it. And I was like, "yeah, that's super true." [00:13:30] Like I just felt it and I broke down and then he said, "And you don't feel that you're worthy of it in return." And that just gutted me. I started crying like full on just... and I'm trying to keep it together. It's a seminar. There's a group of people. We're doing an exercise. [00:13:45] Everyone's talking in the room and here I am like, right. So I've really been thinking about that a lot the last several weeks is " What sort of self talk do I have? How am I making myself feel not worthy? Why am I allowing that to be in you know in my space internally? And what does that motivate or drive me to do?" And I realize that event like I'm always in group scenarios, even with clients or with anybody, I'm always wanting to showcase and give so much value. And a lot of it's born out of this insecurity that I'm not going to be loved or I'm not enough. [00:14:14] And I need to like show them, I need to show them I have some great ideas and there's some important things here. And it's been a real roadblock to me listening and hearing people in some instances, you know, a lot of clients value me giving them ideas, giving them feedback, sharing things with them. [00:14:30] So it works out okay in some business scenarios, but I've noticed since kind of letting go of that need for self importance in order to kind of be loved or for them to see me as valuable and just recognize I inherently have value and really putting my attention on them and connecting with them and reflecting their feelings and their emotion. [00:14:50] It's such a richer experience for me to get inside of other people's world and to connect with them. And that empathy has really allowed me to get more of what I actually was craving, which is more of that love and connection. Like I feel so connected to everybody now and I'm really enjoying this. Right. I mean, you can hear the excitement of my voice. [00:15:08] I'm really enjoying... it's made things deeper in my marriage with Sarah. It's made things deeper in my connection with my kids and helping them feel understood and heard and to allow them to feel. It's been with clients. I just feel like, you know, people don't care what you know, until they know that you care. [00:15:25] And they, I feel like clients can tell even more that I care. I've always cared, but I'm able to show it in a way that they get it, you know, a lot better. And so I'm really enjoying the results of you know, reflecting back this empathetic communication where I'm showcasing more warmth, empathy, and genuineness. [00:15:45] And then another part of his book and the seminar was about the difference between these three different types of communication, which are passive, aggressive, and then assertive. And really, there's passive, assertive, and aggressive, is probably how it really should be. Because passive is one extreme, aggressive is another extreme, assertive is the more true path. [00:16:06] And the difference in passive is it's indirect. There's some pain involved usually. There's some fears involved, there's not direct communication. And we're not really clear in our communication. And aggressive is hurtful and abrasive and doesn't really allow people the space to absorb or hear and comes across too strong, and so we don't get really what we want and we don't communicate effectively what we're trying to communicate. And assertive is you know a much more effective mode of communication. [00:16:33] So i'm focusing also on avoiding any sort of passive or aggressive communication I'm seeking to be more assertive in my communication and more direct and that also allows me to get more of what I want, you know, from my relationships and from the people I'm talking with in that. And especially if I'm coming from the space of care and I've showcased care. [00:16:52] So this is kind of my journey and I'm 47 years old as of June 30th. I'm just a couple of days into this 47 years old. And what's wild about that to me is I'm three years away from 50. And if you're watching me on video, I know you're thinking, this guy doesn't look like he's almost 50. I've heard that so much around my birthday. [00:17:13] Like I hear it every year. And so I don't know, good genes? Maybe it's my mom. I don't know. Maybe it's I'm an optimist eternally and I'm just trying to be positive all the time. I have no idea. But people are always like, "what doctor are you going to? What's your secret?" I don't know. I don't have a secret. But I've really been enjoying connecting with people emotionally, and so I'm grateful. My friend, Tim Francis, here in Austin set up the SATVATOVE event. He's been involved in it for a long time, and I just noticed how he would communicate, especially in difficult situations. [00:17:43] And he was just so masterful at handling difficult situations with grace and with diplomacy. And, I mean, to the point where I even said, "Tim, where the hell did you learn to talk like this? Like, where did you learn to talk like this?" Like, it's just, it's so impressive to me. And he was like, "Oh, SATVATOVE whatever," I'm like, "whatever that is." [00:18:02] Right. So eventually he put together a seminar here and said, "this is going to be awesome. Like, come do it." And I'm like, "okay I'm in." And it was amazing things. So I'm grateful to Tim, for my buddy, Tim for doing that. And yeah, we, it allowed us to connect even more and develop a better friendship at the event as well. [00:18:19] So I appreciate Tim. Appreciate you a lot. Yeah, so I just feel like my relationships have really been deepening. And so, if there's a message to take away from this is that I know that life can be tough. I know you're dealing with stuff and running your business, your business is one of the greatest personal development tools that you have. [00:18:39] It forces you to recognize some of your shortcomings because the marketplace will reveal it. And it forces you to make changes and you're always having to learn and to evolve. And so you start a business. I think God may trick us into starting a business to make money and eventually, he uses it to turn us into better human beings because he's clever like that. And so, you know, you can't in the long run build a sustainable business in which you are not focused on positive things. Like you have to benefit people in the marketplace. You have to take care of people. [00:19:11] You have to care about people. Otherwise, if there's a lack of care and a lack of empathy, which " show care" is one of our core values at DoorGrow, then people will recognize that people won't feel it. And I've had past clients that didn't feel care. [00:19:24] They didn't feel it. Like maybe I was too in my stuff or maybe I was you know, too focused on what I need to do or too stressed or whatever. And I'm sure that I've fallen short in some instances, but that's really why I have my business is I legitimately really enjoy being able to help move people's lives forward. [00:19:40] And there's nothing more rewarding than that. And that's why I just, I'm so tempted to just lean into the coaching and do the coaching, even though the marketplace wants something else. If I give the market what they're asking for. and help all of you in the way that you think you need initially, then I will get a lot more people that I can help in the way that you really need, which is a passion of mine. And yeah, lot of introspection lately. I also went through a really great book recently called inner work and it to the basic principle of it was that how your consciousness level or your focus or area of consciousness. Whether it's a low level, which is like focused on wounds and hurts from your past and stuff like this, or whether it's very positive and like love and acceptance or somewhere in between your level of consciousness dictates your entire view of the world. [00:20:27] And it. Makes the whole world seem different, but really it's just you. And so depending and a great example in the book, it was like, you know, related to like debt or loans. Some people's perception of that is like Dave Ramsey style, like it's always evil, it's horrible, whatever. And then there's people that are making millions of dollars because they know how to leverage debt and to get into real estate and to do things effectively, which is smarter than just using their own cash. [00:20:52] Right. And so. It's just a difference in your perspective and your belief about that. And so by changing your consciousness, it changes everything around you. And so I've really been focused on how can I be in a state of love, be in a state of happiness, be in a state of joy, regardless of what is going on externally and not allow the external to control me or to dictate? Who I am? And so that's been a really interesting perspective as well. And so yeah, i'm excited for this coming year because I think this is going to be a good year for DoorGrow I think it's going to be a good year for our clients. I think it's going to be a good year for my marriage. I think it's going to be good year for the kids. [00:21:31] I think there's going to be a lot of healing this year. And a lot of positive things moving forward. And so If you've had a tough year, maybe it's been a little tough, or you're in the middle of it right now. It's tough right now. Don't stay there. Like, don't stop. Don't quit. Don't give up. Keep going. You know, there's people counting on you. No one's coming to save you. There are people that if you open up your consciousness, if you change your perspective, there are people that can help you. I would be honored to help you. There's plenty of people out there that are willing to help and willing to serve, especially in property management. [00:22:04] Go into the DoorGrow club Facebook group, or join any property management, Facebook group. There's tons of people willing to help. You can get to our Facebook group by going to doorgrowclub. com. If for some reason you're listening to this podcast and you're not yet in there, go join the group. We reject 60 to 70 percent of the people that apply to join the group. [00:22:21] You got to be a business owner. You got to have a property management company or be starting one. If you're a property management entrepreneur, that group's for you. There's other groups that are just for property managers or employees or people in industry or vendors. Like, there's other groups you can go join. [00:22:35] But for those that are my people, you know, you're entrepreneurs, you're weird like me. You value fulfillment and freedom and contribution and support more than safety and certainty like the rest of the world it's more important to you, then you're an entrepreneur than you're my tribe and come hang out with us in the DoorGrowClub group. For those of you that you're like, "man, I haven't redone my website. He's talking about a website I haven't redone that or taken a fresh look at it in like five years. Your website is ugly, and your website sucks." It's pretty much guaranteed by about the five year mark, it's time trends have changed. It's like fashion. Like it's like wearing, you know, I don't know what's an outdated fashion. It's like wearing bell bottoms or something. I don't know what's out. Maybe that's back and cool, but it's like wearing something that's out of style. And people just look at your business, go, "Oh, they're kind of old. They're kind of outdated. Oh, look at this modern company. They look fresh." And then it's also about whether or not it's focused on conversions. Like, is it focused on helping people get their questions answered and and capturing leads so that you're getting, making money, not just looking pretty. And so if you want to test your website out to see if it's effective in making you money, regardless of how pretty it is, go to DoorGrow, go to a DoorGrow.com/quiz, and you can take our website quiz. And most websites, even brand new ones, usually get a low grade, like a D or an F. So take that quiz and see how good of a grade your website gets. And if it's low, recognize that's a big leak because everything drives towards your website typically, at least online, and people always check out your website when they're trying to get more info about you, even from offline. [00:24:16] And so that's a big leak. And if you have that leak, I can pretty much guarantee you have probably all the other major leaks that we see in businesses. You might have pricing similar to everybody else, 10 percent some sort of flat fee like 99 bucks, whatever you're priced like all the shittiest companies focused on the shittiest prospects on the internet. [00:24:37] And so that can be improved. We're able to help clients close more deals more easily at a higher price point using our three tier hybrid pricing model. That we've innovated and I got the original idea shout out to Scott Brady on hybrid. And then I put my own tweak on it based on pricing psychology that I knew. [00:24:54] And so, adding the three tiers, applying the Goldilocks principle, you know, some of these tactics and it's been really effective for our clients. Your branding might be off. You might be branded as a real estate company. You're like, why would that affect property management? Well, they're different target audiences and there's several other issues. [00:25:10] And so, take the website quiz, doorgrow.com/quiz, get your website grade, and then you'll be able to set up a call with us and then we can go through and showcase some of the other leaks you might not be seeing. And if we get all these leaks shored up, growth is a lot easier. Like we've had clients just by showing up, those leaks are adding doors. [00:25:30] And that's it. And they don't need to pay for leads anymore. They like cut off all their cold lead advertising. And then we do have like, six, seven major growth engines that can be installed in your business that are organic and that cost you nothing. And they actually take less time than cold leads would take to follow up on because you have to nurture them and it takes a lot of time to warm them up. [00:25:49] So we focus on warmer leads. and organic leads. And that's how we're able to help clients grow faster by eliminating the cold lead advertising. So we're cutting down their marketing budgets and then they're spending less money and they're spending less time and they're adding more doors. So we'll help you figure all this out. [00:26:05] Set up a call to talk with me or somebody on my team, and we'll help you figure this out. And you know, business can be tough. Business can be hard. One of the things that's made it a lot easier for me is I have mentors. I've got people I can reach out to. I just went to an event. It was awesome. [00:26:20] I went up to Charleston and met with some awesome entrepreneurs and people that are ahead of me. And I just, I love being able to deliver and bring that value back to my clients. And so I'm always investing. And so there's plenty of mentors ideas out there. Just keep learning. [00:26:35] Don't give up. Don't stop. Keep moving forward. And if I or my team could help you collapse time on your journey and entrepreneurism, just even a little bit, like if we could help you collapse time, even a little bit, you know, towards making more money, more revenue, having more impact, adding more doors, like anything we do will be very worth it. [00:26:55] That's basically it for today. I hope that all of you maybe found yourself a little bit in my story, in my journey, as me reflecting on my 47 years of life and where I'm at now. And you know, what the future is for DoorGrow. And I'll be honored to help you in your journey as you grow and scale your business. [00:27:12] And so reach out to us, you can check us out at doorgrow. com and that's it for today until next time to our mutual growth. Bye everyone [00:27:19] Jason: you just listened to the #DoorGrowShow. We are building a community of the savviest property management entrepreneurs on the planet in the DoorGrowClub. Join your fellow DoorGrow Hackers at doorgrowclub.com. Listen, everyone is doing the same stuff. SEO, PPC, pay-per-lead content, social direct mail, and they still struggle to grow! [00:27:46] At DoorGrow, we solve your biggest challenge: getting deals and growing your business. Find out more at doorgrow.com. Find any show notes or links from today's episode on our blog doorgrow.com, and to get notified of future events and news subscribe to our newsletter at doorgrow.com/subscribe. Until next time, take what you learn and start DoorGrow Hacking your business and your life.

SGA Visits Toronto, His HS Coach Visits With Us

Good Show

Play Episode Listen Later Mar 22, 2024 49:55

Luke Gazdic joins Ailish Forfar and Justin Cuthbert ahead of his debut on Hockey Night in Canada and right in time for Leafs/Oilers, Matthews/McDavid (1:53). He takes us behind the scenes of his former team and confirms that Ontario born players always get pumped to face the Leafs. Over to playoff races and news of Tom Wilson's 6-game suspension for his stick swinging incident against the Leafs. Next, to Brian Anderson (25:45) from TNT who calls MLB, the Brewers and this week – March Madness. We close with Tim Francis (38:49) who was the high school coach of Shai Gilgeous-Alexander in Hamilton. He takes us back to his upbringing, SGA having an Olympian as a parent and how his mother set him up for athletic success on and off the court as well.The views and opinions expressed in this podcast are those of the hosts and guests and do not necessarily reflect the position of Rogers Sports & Media or any affiliates.

Cyber Readiness: 5 Critical Steps for Your Organization

Play Episode Listen Later Feb 13, 2024 54:51

If your organization hasn't implemented cyber-readiness practices, or doesn't know where to start, this episode is for you. Travelers Institute® President Joan Woodward spoke with Mullen Coughlin's Carolyn Purwin Ryan and Travelers' Tim Francis to get a deep dive into five key cybersecurity practices you can begin implementing today.Referenced in the show:Visit the Travelers Institute® Cyber Readiness Hub: https://www.travelers.com/travelers-institute/cyber-security/cyber-readinessFind more resources on the Cybersecurity & Infrastructure Security Agency's website: https://www.cisa.gov/---Visit the Travelers Institute® website: http://travelersinstitute.org/Join the Travelers Institute® email list: https://travl.rs/488XJZM Connect with Joan on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/

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WHAT THE TRUCK?!? EP655 Amazing machines, bankruptcies mount and supply chain cyber risk

FreightCasts

Play Episode Listen Later Nov 20, 2023 60:31

On today's episode of WHAT THE TRUCK?!? Dooner is talking about layoffs and bankruptcies piling up in logistics amid this shocking downturn. Gnosis Freight's Jake Hoffman tells us all about the tech driving container life cycle management and how it is empowering shippers. Travelers' Tim Francis is talking about its Risk Index Report and has some startling revelations about the scope of cyber crime in supply chain. Acme Works' Bill Hall shows off his heavy machinery and shows us how the Hammar Lift works. Not only will we see some side loaders in action but we'll also break down what's going on in drayage. Spartan Carrier Group's Carlos Llanes Jr. and Tim Perkins talk about giving thanks in a down year, how it's beating the market and its new good Samaritan driver award. Plus, how not to fry a turkey, truckers at F1 in Vegas, when gantry cranes go wrong and more. Watch on YouTube Visit our sponsor Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices

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Amazing machines, bankruptcies mount and supply chain cyber risk

What The Truck?!?

Play Episode Listen Later Nov 20, 2023 60:31

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Travelers Risk Index: Amid Emerging Risks, Cyber Remains a Leading Concern

AM Best Radio Podcast

Play Episode Listen Later Oct 31, 2023 4:00

Tim Francis, enterprise cyber lead at Travelers, discusses a recent survey that shows for the ninth straight year, cyberthreats were among the top three concerns of the 1,200 companies surveyed.

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How the Stigmata Led a Protestant Back to the Catholic Church

Catholic Re.Con. | Testimonies from Reverts and Converts

Play Episode Listen Later Sep 5, 2023 61:23

In this week's episode of Catholic ReCon, testimonies from reverts and converts, guest Tim Francis of youshallbelieve.com shares his story of parties, his nondenominational stint, his living-room apologetics session, and his reversion to the Catholic Church. #Catholic #Stigmata #Eucharist #Protestant #Testimony #CatholicChurch #Belief #Faith #Satanic #BlackMass #nondenominational #Apologetics If you'd like to share your personal testimony, please fill out the form here: https://bit.ly/3bdE6pr Wherever you are on the journey, God bless you. For more information, visit eddietrask.com. --- Support this podcast: https://podcasters.spotify.com/pod/show/eddie-trask/support

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#101 How To Hire An Amazing Executive Assistant, Triggering A Positive Profit Loop, Managing Remote Workers, and more - with Tim Francis!

Real Life Leadership Podcast

Play Episode Listen Later Apr 4, 2023 54:51

Welcome back to the Real Life Leadership Podcast! Today, we're releasing a special episode from the Grow & Scale Now summit with Tim Francis. He is an award-winning entrepreneur from Canada, and the founder of ProfitFactory.com and GreatAssistant.com. He's a graduate of the University of Alberta, and a Certified Scrum Product Owner. In 2010-2011 Tim was blindsided by a rare illness called Erythema Nodosum, leaving him unable to walk for 3 months. Tim nearly went bankrupt and was forced to re-start. He promised himself he'd “never be a burn-out entrepreneur again,” a driving motivation which led to the creation of Profit Factory. Entrepreneurs chronically stuck working IN their business turn to Tim to achieve the Freedom and Control they've long sought. Tim helps entrepreneurs transition from Business Operator to Business Owner, helping them successfully arrange, then delegate to a Production team around them. Entrepreneurs appreciate their newfound freedom to work ON the business, take time off, travel, or start other ventures. Employees appreciate how organized and clear the business is once Tim has intervened. Tim's been a guest lecturer at NYU in New York City, at the University of Alberta in Canada, and has been a Masterclass teacher on Mixergy. Sam Carpenter of Work the System says “One of the best, if not the best, is Tim Francis. I support his work and coaching”, and past-client Ryan Levesque says: “Tim's help systemizing what we do across our company has set us up to go from seven to eight figures and beyond.” Enjoy! - Connect with Tim: Website: https://profitfactory.com/360delegation/ Order Chantel's Book, One Meal And A Tasting: https://chantelrayway.com/onemeal/ Join CanZell HERE: https://joincanzell.com/ Check out the CanZell Cloud HERE: https://canzellcloud.com/ Claim Your Free Ticket For The Grow And Scale Now Summit! https://growandscalenow.com/ Chantel: https://www.instagram.com/thechantelray/ For more resources, visit http://www.reallifeleaders.com/podcast Have a leadership question you want answered? Email podcast@reallifeleaders.com and you might even be in an episode!

EP. 56: As Cyber Risks Grow, Can Insurers Keep Up?

Insuring Cyber Podcast - Insurance Journal TV

Play Episode Listen Later Mar 1, 2023 32:01

In this episode of The Insuring Cyber Podcast, Corvus Insurance CEO Madhu Tadikonda and Tim Francis, vice president and enterprise cyber lead at Travelers, join the podcast to … Read More » The post EP. 56: As Cyber Risks Grow, Can Insurers Keep Up? appeared first on Insurance Journal TV.

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Welcome once again to The Million Dollar Relationships podcast. Today we are going to learn about the inspiring story of Tim Francis! Tim is the Founder of Great Assistant, which helps Entrepreneurs get an effective and affordable Assistant who takes over the minutiae he hate doing so they can get back to the work they love. For 6 straight years, he failed again and again with Assistants; then, 6 years again, he finally cracked the code. Timothy's own Assistant, Denise, handles 98% of his email inbox and has allowed Timothy to focus on bigger opportunities. Timothy and his team have now placed over 250 Assistants. such as appearing on Inc.com, and Forbes.com, and appearing as a guest lecturer at NYU in New York City. In this episode, Tim takes us on his journey from being a varsity athlete to struggling with an illness that prevented him from walking, only to find hope through personal development courses and the support of his community. With the help of mentors, Tim paid off $200,000 in debt, hired an assistant from North America, and tripled his income in one year. His experience shows that if you stay humble and help those around you, it can lead to incredible success. He also shares his business, Great Assistant, which has now helped over 500 clients across the continent. Tune in to hear how Tim went from rock and roll dreams to finding truth and mastery in entrepreneurship. [00:00 - 18:23] Tim's Journey: Learning from Life's Challenges · Tim started his financial journey by reading Rich Dad, Poor Dad and playing college indoor volleyball. · He entered the real estate market during a boom and acquired over a million dollars' worth of property in a year. · He lost hundreds of thousands of dollars and ended up with a net worth of negative $200,000 after the real estate collapse. · In 2010 he developed erythema and was unable to walk, stand, or work for 3 months · He won one of his city's top 20 under 30 awards but felt like a failure due to his recent losses. · He made significant changes to his lifestyle after the medical emergency, focusing on physical and mental health and setting clear goals for his future. [18:23 - 33:23] The Power of Empathy · Empathy can be developed through shared experiences, especially challenging ones. · Entrepreneurs connect with each other through sharing war stories, and scars, and keeping it real. · The ability to connect through shared experiences can lead to stronger relationships and a deeper understanding of one another. · Tim shares why his first job experience had a profound impact on his life and business. · Tim honors the people that had a profound impact on his life. [33:23 - 40:08] Why Relationships are Essential in Our Lives · Tim finds it hard to say what wouldn't have happened if he didn't have those relationships. · He thinks he would still have become an entrepreneur but not at the same level of success or as soon. · Tim views relationships, environment, and people as accelerators of personal success. · Tim attributes his success to the environment of unconditional love and support he grew up with. [40:08 - 43:13] Closing Statements · Follow Tim on Facebook and LinkedIn and be sure to check out Tim's Great Assistant at https://www.greatassistant.com/kevinthompson. There is a great deal for MDR Listeners! · Final words Thanks for tuning in! If you liked my show, please LEAVE A 5-STAR REVIEW, like, and subscribe! Find me on the following streaming platforms: Apple Spotify Google Podcasts IHeart Radio Stitcher Tweetable Quotes "Hard work is not enough. It's not about running faster but about the effort and character that you have.” – Tim Francis

The True Metrics of Progress

Standing On Service Podcast

Play Episode Listen Later Mar 1, 2022 57:48

In this episode of the podcast, Tim Francis joins Troy to talk about the true progress metrics for any business. Tim Francis is an expert in finance who helps businesses create and collect the cash they need to deliver great service by focusing on the four true progress metrics: free cash, market value equity, internal fulfillment, and external contribution. Tim explains why vanity metrics like revenue and number of customers cannot predict if a business will stay in business, and how to use the true progress metrics to gauge how your business is doing. Tune in to find out more. Key Takeaways: Creating a great client experience is important, but every business needs to have the cash and funds to do that. As an entrepreneur, Tim made some business decisions that led him to have a negative net worth. His business seemed like it was thriving from the outside, but in reality, he was broke. Entrepreneur culture celebrates all the vanity metrics like revenue, clients, locations, etc. but that's not true progress. In fact, those are some of the worst ways possible to determine true success and true progress. To master entrepreneurship, you need to realize that it's a journey, not a destination. There are four true progress metrics: free cash, market value equity, internal fulfillment, and external contribution. Tim explains these four metrics and how he uses them to gauge progress in a business. Internal fulfillment doesn't mean that every day is going to be happy. External contribution is about investing in your staff, in your team, in your customers, and even in your community. Revenue is an important metric to get started, but it's not true progress. No business went out of business because of a lack of revenue. What actually allows a business to stay alive is cash, not revenue. Tim shares an example of how a business could have money but not actually have cash. It's possible to have the right intentions but poor execution. What is Tim's advice for people who think they need to have more customers to make more money and generate more free cash? There is a false belief that sales cures all but that is not true. You can't play hard with cash. It's important to take into consideration free cash before making any big decision. A cash flow forecast can help with that. Connect with Tim and learn from him through his three-day workshop Know Your Numbers. External Links: Maintenance-one.com Tim Francis, Profit Factory KnowYourNumbersWorkshop.com/standingonservice

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How to Profitably Hire and Train a Great Assistant to Scale Your Consulting Agency with Tim Francis

Hands-Off CEO

Play Episode Listen Later Feb 24, 2022 53:37

Mandi Ellefson's guest is Tim Francis, founder of ProfitFactory.com and Great Assistant, two organizations dedicated to making the entrepreneurial journey easier. After noticing that entrepreneurs desperately needed support in running a business, Tim started Great Assistant to help them hire an assistant, retain them for years, and make them really profitable. You'll hear Mandi and Tim talk about: Tim shares three strategies for more effective delegation. “Do not use email when it comes to delegating to anybody in your internal team, including your assistant; email's a wasteland of distraction. Use Loom, a free tool you can use in your browser, to screen record and narrate what you want done. And finally, hire an assistant that fits you properly. ” [1:16] Tim and Mandi explore how teams can work effectively in different time zones. [9:29] “There's such a thing as being too early, the timing being wrong, and a lack of a path to profitability. Once those three things are in place, you should be going forward with getting an assistant.” Tim explains why you can't afford to not have an assistant, and when the right time is to hire one. [21:52] “It creates this open space for me to create, and that's when these amazing ideas come; you can't do that if you're so busy in the minutia.” Hiring an assistant not only saves you time, but it also saves you energy. Tim describes how. [32:17] “We're helping coach you and prepare your work, while finding assistance candidates and bringing you three finalists.” Tim talks about the services Great Assistance provides for its clients. [47:23] Resources Tim Francis on LinkedIn | Twitter Mandi Ellefson on LinkedIn | Twitter | Facebook Hands-Off CEO - Executive Briefing

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DGS 146: The 6 Core Functions of Business

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Play Episode Listen Later Nov 23, 2021 18:41

Generating revenue must outpace expenses and the gap between the two is cash flow. Where are you at and what function do you need to focus on most to grow and scale your business, right now? Property management growth expert and founder/CEO of DoorGrow, Jason Hull talks about the six core functions of a business. It's a concept he has expanded based upon what he learned from his mentors, Alex Charfen and Tim Francis. You'll Learn... [01:22] Core Functions: Jason took what he learned, applied it to property management. [02:14] Rate and Rank 1-5: Assess your business through the lens of core functions. [03:16] Function #1: Lead Generation - get contact info from potential prospects. [03:39] Function #2: Nurture - take and follow-up on lead opportunities to build trust. [04:30] Function #3: Conversion/Sales - deal w/ objections, convince others, close deal. [06:36] Function #4: Delivery/Fulfillment - do property management work promised. [10:03] Function #5: Customer Lifetime Value - increase long-term retention. [11:08] Function #6: Finances - internal cash flow, revenue, expenses, and profits. Tweetables “Finances was the additional function.” “You cannot have all of these areas be great at the same time.” “Your ability to convert and convince people during the sales process is a skill that develops over time and gets better and better and better the more you do it.” Resources DoorGrow and Scale Mastermind DoorGrow on Instagram DoorGrow on YouTube DoorGrowClub DoorGrowLive Alex Charfen Tim Francis LeadSimple Profit First by Mike Michalowicz Transcript Welcome, DoorGrow hackers, to the DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others impact lives, you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow hacker. DoorGrow hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high-trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management business and their business owners. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. Today, I wanted to talk about what I would call the core functions. This is a concept that I built upon that I learned from one of my mentors, Alex Scharffen, and he had what he would call the five core functions of the business. To me, it felt a little bit incomplete for myself and so eventually in working with Tim Francis, another mentor and coach and friend of mine here in Austin, I realized there was something else missing because I was focusing on those five core functions, but still, financially, I had some challenges. That's why I was working with Tim. He's a really good financial coach. He's one of the financial mentors that I've worked with. Finance was the additional function. I'm going to take you through these core functions and this is a way you can assess your business. As you're listening along, feel free to assess your business through the lens of the core functions, take notes, and identify each of these core functions of the business, and rate them on a scale of one to five. One being the worst, five being it's amazing. The most important thing I think to know about the core functions of the business and recognize is that it's impossible for all six of these core functions and the six core functions to be a level five at the same time. It's impossible. You cannot have all of these areas be great at the same time. As you grow and level up the business, you're going to notice deficiencies or you're going to want to level these areas up. There are levels to each of these six areas in which you can get better and better and better over time. That being said, when something is doing really well, other things are going to feel constrained and be a challenge. The first function that we'll chat about is lead generation. I call it lead gen for short. With lead gen, this is getting contact info and there are lots of different ways you can get contact info of potential people that might be interested in property management or potential prospects. In general, that's lead generation, so go ahead and rate that. The next function that you want to focus on is nurture. This is where you take these leads, these opportunities, and you nurture them, which means you warm them up or inject more trust. You create more of a relationship to warm up these leads to move them towards the next function, so go ahead and rate your nurture. Nurture relates to follow up, it relates to your ability to warm up these leads to build trust, to build relationships, and it could relate in your business the systems and processes related to this like whether you have a sales CRM like LeadSimple or something. Whether you've got the processes built out, you've got a good sales pipeline, you've got workflow you've got follow up, maybe having a follow up assistant, or needing one relates to the nurture category. The next category is where nurture leads them to, which is conversion or sales. This is where you're closing the deal. Number three, conversion or sales. Go ahead and rate your ability in conversion or sales. This is to deal with objections, close the deal, convince them to work with you instead of the other company they're maybe talking to or the other companies they're vetting. Your ability to convert and convince people during the sales process is a skill that develops over time and gets better and better and better the more you do it. Go ahead and rate yourself there. These first three relate basically to the front end of the business or sales. What I will hear a lot is people say, oh, my close rate, I'm like 90%. I'm a badass at sales, but then you ask them, where are you getting your leads? And they're like, they're mostly referrals, they're referrals. Cool. If you have a close rate less than 90% probably and they're warm hot referrals, you probably have a problem. That's the cool thing. If you get the right type of lead generation, nurture almost becomes unnecessary. You don't really have to warm them up. Then conversion also is largely dealt with because you're going to get the deal, you just don't screw it up. Now, when you start dealing with colder leads and colder prospects, my goal with clients is to make sure that you are a badass at conversion or sales and that you notice if that function feels weak right now because you've started maybe focusing on colder leads, or you're just not closing as many of the conversations that you've been prospecting or working with as you want. Maybe that function is weak. We can improve that significantly. One of the easiest ways to collapse time on these first three functions is to just focus on warmer lead opportunities instead of advertising or cold lead opportunities. Cold leads would be like SEO, PayPerClick, content marketing, social media marketing, pay per lead services like [...] et cetera. Those take a lot more time and I've talked about that in other trainings and other podcasts, I'm sure many times. Number four, this is more shifting into the back end of the business or behind the paywall. Once they've converted into a customer, they've signed the contract, they're now a client. The next step, item four, would be delivery or fulfillment. Delivery, fulfillment largely is connected to operations. This is everything that you said you were going to do during the sales process. This is screening tenants, working to find tenants and tenant placement. This is maintenance, coordination, everything. All the work of doing property management. That is what is included in delivery fulfillment—dealing with tenants, all that kind of stuff. Generate reports, owner payouts, all of this that's all under delivery fulfillment operations. What I'll notice a lot in the industry—for those that are struggling to grow—is they won't have operations delivery fulfillment. They'll have number four out of five or a really high level and yet then lead gen is like a one. If lead gen is one and delivery and fulfillment is like a five, you're making a big mistake in the business because what that tells me is you consistently keep focusing on the wrong things in your business. You're doing the wrong things. Any function that you're focused on of these six functions, which we'll finish and go through in a second, any function you're focused on primarily and trying to maintain it to five, that is not your weakest function. That's where your time, energy, focus, attention, cash, effort, et cetera are going, you are making a mistake. That means you are distracted. Those are distractions because what the business needs most right now is whichever of these functions is weakest, that's where your five currencies I talked about time, energy, focus, cash, and effort should be focused on. This is where all that should be going so that you can get a return and you can level that up. The goal is to level up the weakest function, and then if that's now a strength, now your other functions will appear to be weaker in relation. Now those you're going to rate at a lower level and you're going to want to level those up. This is the juggle of running a company and running a business is figuring out what do I need to focus on most right now. If you are at the helm, you are the entrepreneur, you are the leader, you are the business owner, you need to provide this leadership to the business to your team. You need to help them figure out what is our weakest function to focus on. Too often, the business owners continue to focus on the function that they're already good at, that the business already has at a five, and they try to keep it as a five. You have to be willing to let a five slip in order to get something from a one or a two, and that's okay. Get those up to a three, a four, or maybe even a five. If delivery or fulfillment, for example, operation slips to maybe a three in relation because now you're getting so much business, it's uncomfortable, you can't onboard everybody, and things are starting to slip, cool. Now it's time to shift your attention and focus to that function. If you assess this regularly on a quarterly basis and brainstorm with your team through these functions, you will be able to make really good decision-making. The next function after delivery fulfillment or operations, number five, is the customer's lifetime value. The customer lifetime value or CLV includes retention, it includes resell, it includes upsell, and it includes your pricing. You want to make sure that your fee structure is good. That you've got really good fees in place so you're getting paid really well for what you do. That you're maximizing the lifetime value of these clients in that way. Also, you're able to focus on the right types of clients in your lead generation and in closing that are going to have a lengthy retention rate. You're able to retain clients long term, or you're able to convert short term property management clients, not sure short term rentals, but accidental investors, for example, into long term buy and hold investors. You have some process maybe for that. You want to increase the customer lifetime value. If you're losing a lot of customers due to sales right now, then that's the area to focus on right now. There's a weakness maybe on your CLV, for example, or maybe you just need to increase lead generation in order to counteract that. Number six is finances. The financial area of the business means the internal finances for you as the business owner and for the business. This means cash flow, revenue, expenses, profit, reporting, financial decision making. If you do not feel like this is your strength or this is a weakness in the business, this is something that you will need to work on. One of the initial baby steps I like to recommend is usually implementing profit first. You can check out my previous episode with the author of the book Profit First, Mike Michalowicz. You can just search for Profit First DoorGrowShow on YouTube if you want to pull that up or on iTunes, podcast app, or whatever. I'm a big fan of Profit First. We operate with the Profit First system. We've taken things financially beyond that to another level in working with some of the financial coaches and financial books that I've gone through. I think that's a really fantastic starting place. It gets you out of the feast and famine of cash flow cycles getting scarce, then trying to make money, and the hunt and the chase constantly of trying to escape. The way I like to compare finances is, the analogy I like to use is Indiana Jones. Indiana Jones running from the boulder. Everybody remembers this iconic scene in Indiana Jones and I believe the Temple of Doom and he's running from the boulder. He's just taken the statue, it set some sort of booby trap off, and now this boulder is chasing after him. He's running for his life. Indiana Jones running is generating revenue, that's revenue. Revenue has to outpace that big boulder, which is expenses. The gap in between Indiana Jones running and the boulder coming after him, that gap, is cash flow. Some of that cash is already spent so there's really just free cash is the real gap. Some of that cash is already going to be spent, you know expenses are coming due, you have to have it set aside. Profit first is going to help you kind of get this in alignment a little bit more. It's going to help you get better cash flow and it's basic. Some of you are basically borderline accountants, so this isn't maybe as big of an issue. Maybe the finances are tight. A lot of entrepreneurs are more visionary-oriented, they're dreamers. Sometimes they're hiring staff too quickly. They're starting to focus on some of the other functions, building up operations maybe, and they're spending more money. All of these things go hand in hand. Finances also relate to the type of lead generation that you can do, all of these things interplay with each other. My goal for those listening to this episode is to take a look through these six lenses of your business to figure out what does the business need most right now? What does the business need most? For those that are like why does he add the six functions of finances? One of the things that's absolutely possible in some businesses is to generate enough deals, enough sales, and enough business to where you can't deliver quick enough on it to get the return or get paid on it and you can actually run out of money by doing too much sales. Just focusing on revenue all the time in a top-down just revenue focus goal is not always the most effective financial goal in a business. It's the most typical, but that's not always the most effective. You can actually go too fast and grow too quickly if you're not taking into account the financial aspect in relation to the other core functions. Take a look at your business, chat with your team, go through and assess your core functions. We have a more formal brainstorming methodology that will take clients through these functions to really assess their business. At a quick easy glance at your business, you can look through and just ask yourself, where are we at in relation to these functions. You can ask your team as well to get a perspective, and you will then have some pretty good eye feedback and a pretty good idea of which function you need to focus on most in your business. If you find that operations are a big constraint for you right now, what you'll find then is lead gen and conversion will be heavily impacted because you won't really have confidence in your product, in your service, in your offering because you lack integrity. If you are delivering fulfillment of three or less, and you're trying to go out and create new business, you probably feel like you're lying to people by saying, hey, we're really awesome. We're the best property managers. We do a great job. When deep down you're like a two in doing a great job on a scale of one to five. All of these impact each other. Let's figure out what's your weakest function that you need to focus on right now and where does your attention needs to go. If you could use some coaching or some help, we'd love to get you into our DoorGrow & Scale Mastermind. Reach out to us, you can check us out at doorgrow.com. You can also join our free Facebook group by going to doorgrowclub.com. Facebook's getting a little weird lately with censorship and craziness, so we're seriously considering exploring, shifting out of the DoorGrow Club to maybe Telegram or something else. Let me know your feedback on that if that sounds interesting because I think there's going to be more outages with Facebook, more censorship, and more challenges. I'm less and less of a fan of Facebook every day. Let us know, but currently, our internal groups are in Telegram so we're solid there because it seems to be really reliable. Anyway, reach out to us. We're happy to help you figure out how to grow your business and scale your business. We can help you with getting things in alignment on the operation side. DoorGrow OS, building these systems, building a planning cadence, helping to get operators in the business, helping to get people to take stuff off your plate and to offload. There are solutions for each of these functions that we can point you towards as we coach you and as we help you scale and level up your business, so please reach out. That's it for today. As always, my goal is for everybody to grow. To our mutual growth, everybody. Until next time, bye.

Sea Control 284 – Planning the Pacific War and Admiral Richmond Kelly Turner

Sea Control - CIMSEC

Play Episode Listen Later Oct 14, 2021

By Jon Frerichs Rear Admiral Tom Williams, Dr. Tim Francis, and Dr. Shawn Woodford join the program to discuss the career of Admiral Richmond Kelly Turner and his role in planning the war in the Pacific during World War II. Download Sea Control 284 – Planning the Pacific War and Admiral Richmond Kelly Turner Links … Continue reading Sea Control 284 – Planning the Pacific War and Admiral Richmond Kelly Turner →

1120: Katie Woolf spoke with CDU VET Team Leader Tourism Tim Francis

360 with Katie Woolf

Play Episode Listen Later Jul 8, 2021 8:07

May 18 –Science Tests Faith: Tim Francis Interview

Sound Insight For Catholic Living with Dr. Tom Curran

Play Episode Listen Later May 18, 2021 54:28

Dr. Tom Curran interviews Tim Francis about the supernatural reality of the Catholic faith, in anticipation for the upcoming Science Tests Faith event in the Puget Sound. Tim talks about his testimony of conversion, Eucharistic miracles, proof of stigmata, and practical strategies to leading loved-ones back to the Catholic Faith. The post May 18 –Science Tests Faith: Tim Francis Interview appeared first on My Catholic Faith Ministries.

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The Kindness Of God - Tim Francis - 16th May 2021

Good News Church

Play Episode Listen Later May 16, 2021 26:03

The Kindness Of God - Tim Francis - 16th May 2021 by Good News Church

kindness of god tim francis good news church

EP. 11: What the ‘New Normal' Means for Cyber Insurers, Coverage

Insuring Cyber Podcast - Insurance Journal TV

Play Episode Listen Later Apr 7, 2021 27:23

More than a year has passed since pandemic-related government restrictions began, causing many businesses around the world to shift their workforce to remote. With increased reliance on technology, … Read More » The post EP. 11: What the ‘New Normal' Means for Cyber Insurers, Coverage appeared first on Insurance Journal TV.

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EP. 11: What the ‘New Normal’ Means for Cyber Insurers, Coverage

Podcasts – Insurance Journal TV

Play Episode Listen Later Apr 7, 2021 27:23

More than a year has passed since pandemic-related government restrictions began, causing many businesses around the world to shift their workforce to remote. With increased reliance on technology, … Read More » The post EP. 11: What the ‘New Normal’ Means for Cyber Insurers, Coverage appeared first on Insurance Journal TV.

news insurance property new normal cyber travelers coverage casualty insurers tim francis

Reading into ‘The Man’s Guide to Corporate Culture’

What The Truck?!?

Play Episode Listen Later Mar 19, 2021 57:52

On today’s episode, Dooner and The Dude are talking with Heather Zumarraga about her new book "The Man’s Guide To Corporate Culture," Travelers’ Tim Francis talks cyberthreats and risk, Loadsmart’s Felipe Capella talks growth and markets, and Traffix’s Nick Roth takes us on a career journey with his comeback story.Plus, motive unclear in fatal shootings of 2 warehouse workers, XPO announces logistics spinoff GXO, and Walmart retools Dallas store into fulfillment center.They’re joined by special guests Heather Zumarraga, work environment adviser, president of Zuma Global LLC, and a respected business journalist for Fox News, Fox Business News, Newsmax and CNBC; Felipe Capella, president, COO and co-founder, Loadsmart; Tim Francis, enterprise cyber lead, Travelers; and Nick Roth, branch director, Traffix. Visit our sponsorSubscribe to the WTT newsletterApple PodcastsSpotifyMore FreightWaves Podcasts

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WHAT THE TRUCK?!? EP283 Reading into ‘The Man’s Guide to Corporate Culture’

FreightCasts

Play Episode Listen Later Mar 19, 2021 57:52

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Know Your Numbers with Tim Francis

Better Wealth with Caleb Guilliams

Play Episode Listen Later Mar 4, 2021 52:32

As a business owner do you know your numbers? In today's Better Wealth, I had the privilege of interviewing Tim Francis, CEO of the company called Profit Factory, a company dedicated to helping parents know their internals numbers. Tim shares his story of the humbling experience of being broke and unable to walk. Listen as his whole world changed to the idea of truth and mastery in the pursuit of entrepreneurship. Tim shares the difficulty of having a successful business that never kept any money, and his journey of discovering how to truly understand the numbers and keep his success. Knowing numbers is not completely only about math and equations, but rather the ability really to make decisions. Being a business that doesn’t know your numbers is a dangerous place. Tim discusses the biggest problem for entrepreneurs is chasing the next shiny object yet not internally knowing what is going on with their business. Knowing your numbers is the process of prioritizing and making decisions. Listen as Tim shares authentically his passion behind developing truly successful companies that are making money, keeping money, prioritizing, and making good decisions! Check out more about https://knowyournumbersworkshop.com/betterwealth/ (Profit Factory: Know Your Number’s Workshop)! #BETTERWEALTH For more information on BetterWealth or the content you hear on the Podcast visit us at http://www.betterwealth.com/podcast (www.betterwealth.com/podcast). Guest Bio: Tim Francis is the Founder of Profit Factory and is based in Austin, TX. Tim teaches the Know Your Numbers workshop, which helps Entrepreneurs who hate Accounting to get their Financials under control. Tim draws from years of experience doing private consulting where he’s helped find millions in profit for clients, and also from his role participating in over 140 Board meetings. Tim is also the Founder of Great Assistant, a team which has helped hire over 300 Executive Assistants for Entrepreneurs across the US and Canada. Tim’s been a guest lecturer at NYU in New York City, and has appeared on the websites of Forbes and Inc magazine. Tim is the inventor of The 5 Levels of 80/20 and co-presented The 80/20 Summit with Perry Marshall in both 2016 and 2017. Guest Links: https://knowyournumbersworkshop.com/betterwealth/ (Profit Factory: Know Your Number’s Workshop)

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Episode 28 - Ransomware Fallout: Talking Cyber Liabilities and Insurance

Hashtag Realtalk with Aaron Bregg

Play Episode Listen Later Dec 18, 2020 63:59

In this special holiday episode I have both a special guest and a special co-host. My co-host is Jim Kuiphof and we got a chance to talk with Tim Francis about Cyber Insurance and Liabilities pertaining to ransomware attacks. Jim in a Director of Information Security for Spectrum Health and Tim is a Enterprise Lead for Cyber Insurance at Travelers.These are just some of the questions and topics that we covered:What is cyber liabilities insurance and why do some think they don't need it?While ransomware attacks are increasing in the public eye, some websites are reporting that ransomware attacks aren't being reported and that is a problem. What trends are you seeing in the insurance industry right now?Are attacks truly going up or it is just that there is more 'visibility' in to this area of cybersecurity?Why are some incidents just not being talked about?A HUGE thanks to the following sponsors, as we raised over $1,500 for three charities!Sentinel OneRecorded FutureTravelers InsuranceAlso a shout out to Brock from Okta, Ryan from Optiv and Allan from Recorded Future for supplying some great prizes!

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101. The Four Factors that Represent True Success - Tim Francis

A Handful of Hope

Play Episode Listen Later Aug 13, 2020 23:10

We cover: * Why vanity does not equal success * How fame & fortune is like a cat * The Lamborghini & the bikini lie And much more Timothy Francis is an award-winning Entrepreneur originally from Edmonton, now living in Austin, TX. He's been a guest lecturer at NYU in New York City, and has appeared on the Forbes and Inc. Magazine websites. Tim's company, Profit Factory, teaches financial literacy for Entrepreneurs and Investors. After the 2009 crash, Tim's net worth plummeted to -$200,000. The stress and exhaustion of those losses led to Tim developing a stress-related illness called Erythema Nodosum. He couldn't walk for 3 months. After a divine encounter, Tim discovered his true purpose in life. As soon as he could walk again, he got back to work. It was a long journey to pay off all debts, but he did it, and learned priceless lessons about business, money, and life along the way. Today, Tim owns two companies, Profit Factory and Great Assistant. Stay connected with Tim Website: knowyournumbersworkshop.com Website: reatassistant.com/apply Catch up on past conversations as well as see the entire lineup of contributors at the "A Handful of Hope" website: https://jessebrisendine.lpages.co/a-handful-of-hope (https://jessebrisendine.lpages.co/a-handful-of-hope) Stay connected with Jesse: Website: https://jessebrisendine.com/ (https://jessebrisendine.com/) Facebook: https://www.facebook.com/jessebrisendine (https://www.facebook.com/jessebrisendine) Facebook: https://www.facebook.com/JesseBrisendineCoaching/ (https://www.facebook.com/JesseBrisendineCoaching/) Instagram: https://www.instagram.com/jessebrisendine/ (https://www.instagram.com/jessebrisendine/) Twitter: https://twitter.com/jessebris (https://twitter.com/jessebris) Youtube: https://www.youtube.com/user/JesseBrisendine (https://www.youtube.com/user/JesseBrisendine) Grab Your Free Copy of The Happiness Guide: https://jessebrisendine.leadpages.co/happiness-guide/ (https://jessebrisendine.leadpages.co/happiness-guide/)

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66 - Tim Francis: How Delegation Can Change Your Business

Sales Unscripted

Play Episode Listen Later Aug 11, 2020 45:16

In this episode Jim and Tim discuss: Strategies that you can use to successfully delegate tasks How to use virtual assistants to give you the freedom to live the life you were meant to live How to make sure your virtual assistants have everything they need to succeed Key Takeaways: When Hiring a virtual assistant, the best value for your dollar is to hire someone from the US or Canada for 17-20 dollars/hour If you invest time and money into your assistants, they will more than pay for themselves As an entrepreneur, your job is to provide the vision. It's not to do the work “If you want a great assistant, you need to be a great leader” - Tim Francis Connect with Jim Padilla: Facebook YouTube LinkedIn Twitter Blog See behind-the-scenes how we build 7-figure personal development and lifestyle businesses! See how our team can make you money on launches and live events.

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66 - Tim Francis: How Delegation Can Change Your Business

Sales Unscripted

Play Episode Listen Later Aug 11, 2020 45:13

In this episode Jim and Tim discuss: Strategies that you can use to successfully delegate tasks How to use virtual assistants to give you the freedom to live the life you were meant to live How to make sure your virtual assistants have everything they need to succeed Key Takeaways: When Hiring a virtual assistant, the best value for your dollar is to hire someone from the US or Canada for 17-20 dollars/hour If you invest time and money into your assistants, they will more than pay for themselves As an entrepreneur, your job is to provide the vision. It’s not to do the work “If you want a great assistant, you need to be a great leader” - Tim Francis Connect with Jim Padilla: Facebook YouTube LinkedIn Twitter Blog See behind-the-scenes how we build 7-figure personal development and lifestyle businesses! See how our team can make you money on launches and live events.

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How To Find A Great Assistant Part 1 — With Guest Tim Francis

Team Success Podcast

Play Episode Listen Later Jul 20, 2020 65:23

There are plenty of great assistants out there in the world, but not all of them are great for you and your business. In this first of two installments of the Team Success podcast, Shannon Waller interviews entrepreneur Tim Francis, the owner of Great Assistant, a thriving business that has helped hire over 300 great[...] The post How To Find A Great Assistant Part 1 — With Guest Tim Francis appeared first on Your Team Success.

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How To Find A Great Assistant Part 2 — With Guest Tim Francis

Team Success Podcast

Play Episode Listen Later Jul 20, 2020 57:50

There are plenty of great assistants out there in the world, but not all of them are great for you and your business. In this second of two installments of the Team Success podcast, Shannon Waller continues her interview with entrepreneur Tim Francis, the owner of Great Assistant, a thriving business that has helped hire[...] The post How To Find A Great Assistant Part 2 — With Guest Tim Francis appeared first on Your Team Success.

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Profit Factory With Tim Francis

The Successful Pitch with John Livesay

Play Episode Listen Later Jul 8, 2020 33:12

Are you just operating your business, or are you an actual business owner? Today's guest is someone who can transform you from the former to the latter. John Livesay sits down with Tim Francis, founder of Profit Factory, where he helps entrepreneurs figure out what they are not doing correctly that's causing them to not be profitable. Reevaluating why you became an entrepreneur in the first place, Tim talks about the ways we have been misled to chase fame and fortune instead of truth and mastery. He explains why we should seek to improve our businesses and help everyone because that way, the fame and fortune naturally follows. Furthermore, Tim also discusses what it actually means for you to be a creator of content in comparison with someone who just consumes it. Learn how to become profitable and more as Tim shares with you his Know Your Numbers workshop and his other company, Great Assistant, where he highlights the importance of how virtual assistants help you save time.Wanna Host Your Own Podcast?Click here to see how my friends at Brandcasting You can helpGet your FREE Sneak Peek of John's new book Better Selling Through Storytellinghttp://sellingsecretsforfunding.us9.list-manage.com/subscribe?u=655c123123cd21ff7a24d914e&id=6f12bc74af John Livesay, The Pitch WhispererShare The ShowDid you enjoy the show? I'd love it if you subscribed today and left us a 5-star review!Click this linkClick on the ‘Subscribe' button below the artworkGo to the ‘Ratings and Reviews' sectionClick on ‘Write a Review'Love the show? Subscribe, rate, review, and share!Here's How »Join The Successful Pitch community today:JohnLivesay.comJohn Livesay FacebookJohn Livesay TwitterJohn Livesay LinkedInJohn Livesay YouTube

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Profit Factory With Tim Francis

The Successful Pitch with John Livesay

Play Episode Listen Later Jul 8, 2020 33:08

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Leading By The Numbers With Tim Francis [278]

Growth to Freedom™ - Transform Your Life, Business, and Relationships with Clarity, Confidence, and Direction

Play Episode Listen Later Jun 29, 2020 58:04

How do you deal with a cash crunch? How do you build your reputation based on how you are controlling your cash? In this episode, my guest, Tim Francis, will help you answer these questions. Tim is an award-winning entrepreneur and the Founder of Profit Factory, a company that helps entrepreneurs become more profitable, reduce stress and confusion around cashflow, and minimize overwhelm around finances. He also teaches a three-day workshop called Know Your Numbers, which is for entrepreneurs who hate accounting but want to get their financials under control. Today, Tim will share his forte on looking at your cashflow and some simple strategies in cash clarity and control and building a great reputation.

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DGS 128: Navigating the Cash Crunch with Tim Francis

god god is love tim francis good news church

Play Episode Listen Later May 12, 2020 55:20

Are you a business owner who wants to get good at financial decision making and CEO-level accounting? How can you build a runway to opportunities? By navigating mindset, expenses, and cash. Today’s guest is Tim Francis from Great Assistant and Profit Factory. Tim’s training, Know Your Numbers, shows how businesses can deal with cash crunch and cash flow. You’ll Learn... [02:48] Free Upcoming Event: Navigate the Cash Crunch. [03:20] Entrepreneurs: Like Indiana Jones, running as fast as possible from expenses. [06:00] Pre-built Spreadsheet: Adding and subtracting, red boxes and green boxes. [06:40] Beyond Profit First: In motion and cutting expenses when DoorGrow sales stop. [10:23] 3-Step Method: Navigating mindset, navigating expenses, and navigating cash. [11:29] Mistakes of sloth, and mistakes of ambition. [12:19] Step 1 - Navigating Mindset: Be good to your body, protect personal and professional relationships, and early action is crucial. [22:51] Step 2 - Navigating Expenses: Business's profit margin and bloat factor involves how many dollars to be sold at top line for $1 at bottom line to spend/buy something. [30:08] Survive and Thrive: When sales go down, create a situation where you don't have to sell as much. You can meet it at a lower sales level and still get by. [31:52] Step 3 - Navigating Cash: The Cash Flow Forecast figures out how much cash can you touch now? There's a big difference between cash and free cash. [45:38] Opportunities for Growth: If your business doesn't cash flow, it will fail. Cash flow first, then focus on growth. Cash comes from different places. Tweetables Entrepreneurs confuse revenue, sales, top line, or top of the P&L statement with cash. There's actually a way to navigate the cash crunch, even if revenue is going down. Property management industry has a massive opportunity due to big shift in the market. Panic isn't productive. It's important to be urgent, not anxious. There's a big difference between cash and free cash. Resources Navigate the Cash Crunch with Jason Hull and Timothy Francis Tim Francis on LinkedIn Great Assistant Profit Factory Know Your Numbers Keith Cunningham Verne Harnish DoorGrow on YouTube DoorGrowClub DoorGrowLive DoorGrow Website Score Quiz DoorGrow Cold Leads Calculator Transcript Jason: Welcome, DoorGrow Hackers, to the DoorGrow Show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you’re crazy for doing it, you think they’re crazy for not because you realize that property management is the ultimate high-trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management businesses and their owners. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I’m your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. I am hanging out here with Tim Francis. Tim, welcome to the show again. Tim: Good to see you Jason, again. Jason: Tim and I just started trying to do this on Crowdcast the normal platform. It didn't work out. The internet gods were not kind to us for some reason so we're starting it over. I wanted to introduce Tim to this audience again. Tim has been on the show before because he was talking about his company, Great Assistant, a fantastic company. I've hired assistants through it for US based assistants. His parent corporation, or company, or whatever you want to call it is Profit Factory. I recently went through training with him called Know Your Numbers. One of my goals for this year was to get really good at this learning financial decision making, maybe more business owner, CEO level accounting. Tim is the go to guy for this. He has a program on this that I went through. He had a really cool thing that he showed us how to deal with cash crunch and cash flow. He reached out to me and is putting this out to audiences trying to help businesses out right now. I'm excited to expose my audience to this idea of how they can navigate the cash crunch. Tim, welcome. Tim: Thank you so much for having me. Jason: We're going to do an event here in about a week. I'll just plug that now up front, just get that out of the way. It's for free and we're going to go into greater detail about these things. You're going to be sharing your screen, showing spreadsheets, helping them figure this out. But let's start with talking about the problem. What's going on with the market right now, the cash crunch, and why is this relevant? Tim: Yeah, you bet. If you think of Indiana Jones in Raiders of the Lost Ark, there's this amazing boulder scene. Jason, I have to give you credit for giving me this visual of this boulder rolling behind us as entrepreneurs. We're running as fast as we possibly can, and that boulder, that's expenses. Jason, full credit to you, every time I use this analogy now I'm giving you credit. A bit of the secret here is that there's actually a simple three step method that we can actually turn this into a different Indiana Jones scene. In the Last Crusade, Indiana Jones, there's this like leap of faith scene where he's standing on the very edge and he's looking at this massive chasm between him and where he needs to go. It looks impossible, it looks impossible that he’ll possibly be able to cross this chasm, but then he gets this idea. He takes some sand, and he throws it out and it covers, and there's this hidden balance beam, it's invisible, this invisible balance beam to walk across. That's exactly the three step method that I teach as a passion to entrepreneurs. I think a lot of entrepreneurs confuse revenue, sales, top line, or just that top of the P&L statement with cash. The thing is that they’re two extremely different ideas. Yes, one can lead to the other, however they're not necessary. There's actually a way to navigate the cash crunch, even if revenue is going down. I've helped many, many companies, I think I’ve had 139 board meetings now. I've helped over 70 companies, and at least 7 of them I've helped to escape bankruptcy, including that with them following the exact process that I'm going to teach today. Whether someone despises accounting and numbers, feels pretty good about them but maybe not a pro, or even if someone's an absolute pro at numbers, I think the perspectives that we share today are going to be really, really powerful. Also just in case anyone's afraid of like oh, my god, here we go, numbers and accounting. I hate that topic. I avoid my accountant like the plague. I'll tell you what, I was rejected from Business School three times. I couldn't finish calculus. I don't know my brain wasn't wired that way, and the good news is you don't need any of that to be able to navigate the cash crunch. If you know how to add and subtract, in fact Jason, you don't even need to be able to add, subtract. If you know how to use a calculator to add, subtract, we can make this happen. The tool that I'll go more in depth with you on our webinar coming in about a week from now, everyone will actually get access to a prebuilt spreadsheet. All you got to do, it takes maybe 20 to 30 minutes to put your own info in. Literally where you see a red box is a crisis line, and where you see a green box, you're good to go. That's it. It's adding and subtracting, and red boxes and green boxes, that help you to navigate. To build your very own—personalized to your business—path to navigate the cash crunch. Jason: Before we get into this, I want to touch on and create a little transparency in this. A lot of entrepreneurs are fearful. There's a lot of shame around admitting that something doesn't look perfectly successful. There's a lot of shame around finances and money. Like oh, no, I've got debt or I've got this. I'm going to share what we're experiencing at DoorGrow. Leading up to this, one of my goals for this year was to get control of finances, really understand and get into financials, which is why I did a training with you, Tim, and I'm working with you on different things, because that's a step beyond the Profit First. I've got my Profit First coach and accountant that I work with as well. I've been doing lots of calls with her getting all these different loans that are coming out, getting everything going. I'm glad that I was already working on this stuff prior. We started cutting expenses dramatically, we started doing shifts. As I was getting control of things, I was like why are we paying for that? If we weren't in momentum already—you used the analogy of the airplane flying over the trees—we probably would have hit some trees. We probably would have crashed. We were already in motion. Sales, March just stopped. Property managers stopped buying products and services from DoorGrow because they were holding their wallets tight, they were scared, and that's about half of our revenue. We had to tighten our belt really quickly. We weren't really ready for that, we haven’t budgeted the beginning of our month to do that, so we had to get really creative. Using some of these strategies helped us to keep that plane above the tree level, navigating the cash crunch, or in my Indiana Jones analogy, outpaced the boulder so that we were able to make it through the end of the month. I'm really excited to share this property management. I'll point out that I believe the property management industry has a massive opportunity right now. There are property management companies, especially in California, Florida, and Hawaii, that they are growing. March was one of their biggest growth months in adding new doors, in acquisitions, period, simply because there is a whole big shift in the market. A lot of people are going to be needing property managers. We won't get really into that now but there's a lot of opportunity right now. Property management is a really safe place to be hedging against the market right now. Most property managers will probably have pretty good cash flow. It's only the third and we're already seeing most people are paying rent on single family residential. They're not noticing much of a difference. They've had a few people reach out for payment arrangements, but all things, I'm saying is that it's basically normal. They're a little concerned about May, so this May become even more hyper relevant in the next month or beyond. I want everyone to pay attention to this. Property managers, you guys are blessed right now, while a lot of businesses are just done. They're failing, their revenue is cut to zero, especially luxury markets, vacation markets, restaurants in a lot of situations. Businesses are closing, failing. This also is the perfect excuse for entrepreneurs that are not really committed to their business to get out, perfect excuse. A lot of people are going to take it. If you are not one of those people, and you're committed to making this work and you want to grow, reach out to DoorGrow, I want to make sure we help you capitalize on all this. Tim, let's get into these three things that we need to pay attention to. Tim: There are three things to navigate, navigating mindset, navigating expenses, and navigating cash. I don't normally share this piece, but because of what you just so wisely shared just around the shame that sometimes entrepreneurs feel around money or like oh, I'm a failure or whatnot. I'll tell you what. I think that being a leader is a lot of responsibility. Even if you're a leader of 1 or 100, it doesn't matter. It's that classic man in the arena story. It's not the critic who counts. I think that there's actually something incredibly skilled when an entrepreneur sees that things have changed, and they're ready to change with it. I think that that's actually a sign of prescience is the word, when we can see things that are coming and to act accordingly. I also think that Verne Harnish has a great expression, he says, "Growth sucks cash." If you've been spending a lot of money to grow your company, and that's why you don't have a lot of cash to show for it, there's no shame in being ambitious either. There are mistakes of sloths, and there are mistakes of ambition. Mistakes of sloths are when we make mistakes because we're sitting on the couch not going for it and life passes us by. Mistake of ambition is when we were really going for it and things didn't work out. Mistakes of ambition, it's even arguable to say that it's even a mistake at all. I just think if you're in a position where you’re a little tight on cash, or maybe a lot tight on cash, I get that the shame narrative is available and I don't know that I'd go there. First of all, it's not accurate, and secondly, it's not productive. This leads us into our whole first of our three steps mindset, navigating mindset. Before anyone decides to tune out and say mindset is going to be the secret or some law of attraction, maybe more airy type topic. I assure you, it is not. I assure you that it is not. In 2008 I had a real estate portfolio of my own, not a big portfolio, just four houses, but I ended up losing around $100,000 mostly of other people's money. Around that time, I also had a mentor who ended up being one of the two leaders of a $12 million Ponzi scheme. Didn't start as a Ponzi scheme but it became a Ponzi scheme, that's typically the way they go. His business partner is convicted in court, barred folding securities for 25 years, and ended up actually leaving the country. This is in Canada, where I'm from. It was extremely exhausting and stressful to go through all that and to see everything that was happening around me. It led to me developing an illness called Erythema nodosum. Erythema nodosum is something there's no real cure for. You just have to wait it out. It's just bed rest. Your body really swells up and becomes so painful to walk that you can't, then it becomes so painful that you stand that you can't, and you end up just lying in bed every single day. 50% of cases are stress related. There's no way to know for sure, but I'm pretty sure mine was stress related. If you think an economic collapse like 2008 is bad, or an economic collapse like 2020 is bad... I'll tell you what's even worse is having economic collapse and also having a health collapse, where you actually can't do anything about your situation because you're in bed. Thankfully, at the time, I had very, very, very few dependents, I had no teammates and so the impact, the blast radius was small, it was just on me. Had my mom not paid my mortgage for me for three months, I would have gone double bankrupt, my personal finance, my business finance. Talk about an eye opener, and I was only 28. I was only 28 at the time. When I talk about the importance of managing mindset, this is absolutely crucial that we manage stress. I'll tell you, I've been not just through economic collapse, economic plus physical collapse, and it is not a pretty situation. You do not want to go through that. Along the lines of how do we go about managing mindset, I think that there are a few important perspectives in addition to some of the obvious practices. I'll just start the obvious because it's pretty straightforward. Make sure you're getting some exercise even if it's just a walk on a treadmill, or a peloton bike, or something like that in your living room, whatever the case may be. Get some sunshine if you can, even though we're all locked indoors, that sunshine is super important. Diet, take care of that. Make sure you’re getting lots of water, maybe ease off on the booze a little bit too if you're someone who enjoys to imbibe a little bit. Be good to your body. Probably the biggest of all, for most people, is actually sleep. Sleep is something that we can lose very quickly in times of turmoil and stress. You might need to turn to things like small meditation, reading, journaling, or something before bed to help take your mind off of some of the challenges of the day. I'm telling you that it's absolutely crucial. When I look back at my sleep habits and actually have been keeping track of my sleep for years and years and years. Jason, I'd sleep for four hours and lay on the floor next to my computer, sleep. I'd work till 5:00 in the morning, I'd sleep four hours on the floor next to the computer and I would stand up, go pee, and go back to the computer and start working again. Desperate times sometimes call for desperate measures, but there is such a thing as too high a price to pay. Remember that this too shall pass. September 11th came, the world changed, and we got back to business in a new normal way. The housing crisis came, the world changed, and we got back to business in a new normal way. Jason: Tim, I'm going to touch on what you just said real quick, interject. These are really basic things but they're showing some significant correlations between COVID-19 and melatonin, and nitric oxide in your blood, vitamin D. These are the basic principles of health. I have training for our clients called health secrets and it's these basics. We talk about getting sleep, that's when melatonin starts to get produced in your brain. It's much higher in children, it gets less. You may want to supplement with that but getting good sleep, getting some sunlight, finding a way to get sunshine and sunlight on your body is going to be a big deal that releases nitric oxide from your skin into your blood, if vitamin D gets produced, these are basic. Sleep, nutrition, some physical activity, exercise, some sunshine, water and hydrate. This and all of that lowers your stress levels and it lowers our pressure and noise significantly. I love that you're sharing that. Keep your stress levels as low as possible and start physiologically. Tim: I think along with stress is this idea of engagement. I don't know if I need to share this part, but I'll say it just to be responsible. If someone is not engaged enough right now, you're not paying attention to what's going on in the world. If you're only at about a 6 or 7 out of 10 engagements, goodness gracious, it might be time to pick it up a bit. If you're also to 9 or 10 engagements it's probably too high, you're over stimulated, you're over engaged. We need that 8 out of 10 where we're focused, pupils dilated just a little bit. Eye on the prize. I always say that panic isn't productive. It's important to be urgent, not anxious, to be urgent, not anxious. Jason: I'm too Agilent right now. I'm excited and that's where I'm at. I love chaos, let's be honest. Maybe there are other entrepreneurs like that but when chaos happens, that's opportunity. That's where we get to be a light and we get to stand out, so I'm enjoying this even though it's uncomfortable. Tim: Very nice, very nice. I think that two other mindset pieces, one is that it's important to actually protect relationships. Yes, I mean the personal relationships that we have in our life because they can be such a source of security, joy, and comfort. I also mean business relationships. We're going to get to the other side of this, and unlike other past catastrophes that were measured in years, I think, yes, our economic catastrophe is going to be measured in years on this one for sure. I think that in terms of months, I think this pandemic is going to be measured in months, not years and years and years. One of my questions at each point is what is the state of the relationships of suppliers, vendors in the case of property managers, tenants, if you're managing on behalf of other people like your clients, your investors, and owners. What's the state of those relationships going to look like in three months from now, or six months from now when we're on the other side of this. You might make it through, but do you still have people that respect you? I heard a story the other day of an entrepreneur that just cancelled all their credit cards and said well, everything's just going to fail in terms of expenses and I'm going to add back one by one the few things that make sense. It's a shortcut to just cutting expenses. That's a way to go about it, but are you going to just supremely piss off everyone in the process? I think that protecting relationships is important to keep in mind. That doesn't mean that you're always bringing good news to everyone along the way, especially in the cutting expenses part of our presentation today. I think to be respected for being accountable, navigating agreements that you have with people rather than just abandoning them. My other mindset piece is that early action is crucial. If you discover that you need to get alone, act now before more businesses are closing, and possibly soaking up some lending capacity, or even just work capacity that bankers have to fill out applications and whatnot. If you discover you need to reduce a teammate's hours, tell them as early as possible so they can start making plans of their own personal and family finances. So that if a dip comes for them income-wise, they're prepared for it. If you can help them find a new opportunity elsewhere, do what you can to manage those relationships. I got an interesting perspective from someone who used to have a business helping individuals, not businesses, but individuals navigate bankruptcy. He said one of the most common patterns he saw with people going through bankruptcy is they didn't cut expenses deep enough or soon enough, deep enough or soon enough. I think that that's a very interesting perspective and maybe a usable guideline would be to say anything that's not going to help increase the profitability, and specifically cash coming into your business in the coming six months, I'd probably delay it. If you're thinking of a new website, if that's not going to immediately give you a bump in cash in the next six months, then let's put that on pause. We'll see if we can renegotiate it, put it on hold, delay it, or even cancel it. I think that's a really powerful way and maybe for you, the number isn't six months, maybe it's three months or eight months, whatever. But if we can keep an eye on what's going to bring cash in, in that timeframe, that really makes decision making a lot easier around what expenses you can continue with and which do not. This leads us to our second of the three steps of what we need to navigate and that is expenses. I think that something I'd say in my path of learning accounting and I even went and took night classes at the University of Alberta. I finally did go and take University accounting classes. It was not for credit though, they wouldn't let me into the for credit version, but they'd let me still sit in the classes and study. You know what, Jason, I got 100% of my midterm. I wanted to throw up my middle fingers as I walked into the room. I can't complete calculus, I can't get into business school, but here I'm getting 100% of my midterm. How about that? How do you like them apples? One of the big ahas that I had is that in my brain, because we all grow up thinking about personal finance. I think in personal finance, we think if I make $1, I can spend $1, and $1 in is $1 out. If I want to go buy a car, a pair of jeans, or a pair of shoes, I just need to get that amount of income to be able to pay for the shoes, the jeans, or the car. When it comes to business finance though it's a little bit different. To be able to buy $1 of expenses, we can't just make $1. It's because there's other expenses in the business. That's why we always talk about profit margin. If I have $100,000 in revenue, and I've got $50,000 in expenses, then I have $50,000 in profit. My profit margin is 50%. What that means is at the end of that year, or quarter, that month, for me to have an extra dollar to go buy something the next month, quarter or year, I don't need to make $1, I actually need to make $2 because my profit margin is only 50%. I have to make the $2 at the top, 50% gets stripped away by expenses. I'm left with $1 to now go and spend in the next month, quarter, or year. There's this idea, I invented it, it's called bloat factor. How many dollars do I have to sell at the top line to have $1 at the bottom line to be able to use and go and spend and buy something else in the coming month, quarter, or year? It's very simple math. If you're at 50% profit margin, which very few businesses are—very, very, very, very, very few businesses are—then you'd have to earn $2 to have $1 at the bottom to be able to go and spend in the coming period. If I've got a 25% profit margin, I have to make $4 at the top to have $1 to go and spend. If I'm at a 10% profit margin, which a lot of businesses around that 10% margin mark, I have to go make $10 to be able to have one at the bottom. Jason: This is super important for people to realize. A lot of us entrepreneurs, we look at our bank accounts and we think well, I've got $1 that we made. Now I can go buy this thing for $1. They think it's a one to one relationship. That's a huge mistake. Tim: Whatever your business's profit margin is, you got to figure out the bloat factor. Let's just say for example, you're at a 10% profit margin, that means you have to make $10 to keep $1, your bloat factor is 10X. If you cut $1 of expense, you now don't have to sell 10X that in revenue to be in the exact same place. For example, this is actually an extraordinary story Jason, this going to blow your mind. I talked to one of my private consulting clients here. He and I had like uh-oh, the crisis is coming call like three weeks ago. He cut $9,000 a month in recurring revenue. Does that mean that he doesn't need to sell $9,000 in the coming year? Well, of course not, because it's recurring expenses. Jason: I was going to say he lost them? Tim: No, no, no. He cut $9,000 per month of expenses. At his profit margin, his bloat factor is 8.7. $9,000 times 12 months in a year times 8.7, he does not have to sell $944,882 in the coming year. He cut the need to sell a million dollars just by cutting $9,000 a month in expenses. That is mind expanding. Jason: We have pretty healthy profit margins at DoorGrow, we’re pretty tight. We're a virtual team but we cut a ton of expenses. Maybe if we have time, I could list some of the crazy actions that we took to help make sure that we cash flowed. It makes a ton of sense to me. Tim: Big time. I'll just take a super simple example. I actually set up a calculator which we'll play with in the free webinar you and I will do. We'll play with the bloat calculator a little bit. If I have a profit margin of 10%—not uncommon for businesses—my bloat factor would be 10. If all I removed was $250 a month, that's it, $250 a month of recurring expenses, canceling subscriptions, canceling unused services, access to different websites and whatnot, I would not have to sell $30,000 in the coming year. $250 a month does not sound like that much to cut, and yet a 10X bloat factor, that's $30,000 you do not have to sell anymore. You tell me what's easier, finding $250 a month and cutting it, or going out and generating $30,000 in new revenue in the coming year? Jason: Especially right now for us. My accountant was really impressed with me. We cut $10,000 in monthly expenses, depending on what our profit margin is. That can be pretty significant for us as well in terms of how much sales we don't have to do to make it each month. That's made it breathable for us significantly. Tim: When you talk about being able to survive and thrive even when sales go down, you just created a situation for yourself where you don't have to sell as much. Even if sales go down, you can still meet it at a lower sales level and still get by which is really incredible. Jason: I met with my accountant last night and we mapped out the month with all the recurring revenue that we have coming in. If we do no sales this month, we will make it. Tim: I love that. Jason: We’ve pivoted quickly and reduced the expenses, but right now it’s a great opportunity for property managers to grow and we're offering some crazy deals. Hopefully, we'll also be doing some sales this month and making a big difference. Tim: I love that. I think you were sharing offline about how all these Airbnbs are now switching to long term rental. They got smoked out of the market and now they just want to go back to traditional long term rentals. So there's all this flood towards property managers. For a property manager that knows how to convert an Airbnb into a standard long term rental, ready to rock, and knows how to find those deals, goodness gracious, this could be a really revolutionary time. Jason: There are several channels right now for growth and each one is going to get bigger. Property managers right now, they can capitalize on it. We're pushing our clients aggressively to start taking action on these things right now. Tim: That's so exciting. There's another way that we can navigate the cash crunch even if sales go down. It's not just by managing expenses but it's also by navigating cash. Let's get into the third and final step in navigating the cash crunch. The free webinar that we're gonna do in approximately a week from now, we're actually going to do live exercises. We're actually going to share screens and you're actually going to see this spreadsheet in action. It's super simple. Anyone can do it. It can be a game changer. Of the multi-million dollar companies that I've helped save, some of them I didn't even do private consulting with. They just came, they know your numbers, or they heard me talk about just this one tool, The Cash Flow Forecast. They use it religiously when they're in a tough spot and it helps them get through. It's very exciting. There's actually two parts to this. The very first is actually understanding how much cash can I actually touch right now? There's a big difference between cash and free cash. Cash is the amount of money that's in the bank if you add up your checking and savings accounts. That's cash. Free cash on the other hand, we have to deduct some money out of that total cash to get the free cash to know what we can actually work with. From our total cash amount, we need to set aside committed costs. Committed cost is any amount of money you've promised that you're going to pay. Let's say for example a website, I've signed a legal agreement to get a new website done. If I don't manage that agreement to delay the project, I'm on the hook for it. If that's a $10,000 cash outflow that's coming up in two weeks from now, that is a committed cost. I haven't received the service yet but I've committed to receiving the service or the product for that matter. Jason: It's money that's earmarked. It's money that is going to disappear. If you can't pay it, it could cause some serious problems. Tim: Big time, getting all the way back to that whole topic about managing relationships even through the tough times. The second category that we need to earmark some cash is payables. Let's say that you already had the website built. It was finished last week. You've enjoyed the service. You've received the service or the product for that matter. You're on net 30 terms or net 60 terms and now you got to pay that person. That's a payable. Now, one of the biggest payables that is unavoidable is death is taxes. Thankfully, the payment deadline in the United States has been extended, which allows for some cash flow breathing room for entrepreneurs, which is very important right now. I would do my best to get clear and make sure that I've got a separate account for tax. I actually have a separate bank account. It's a little profit first esque or Richest Man in Babylon esque that there's a separate account for income tax and that's where I would hold my income tax. Jason: I have that too. The idea is to have it at a bank that is difficult to get into. That's completely a normal thing. Tim: You don't know the pin. You give it to someone else. Two keys to authenticate and turn to open the vault. Jason: The worst online bank ever or something like that. Tim: Or the brick and mortar bank that has no online, something like that. After committed costs and payables including income tax, we also need to remove or set aside any deposits that we've got. This is huge in property management because we have deposits from tenants. You can't really spend that money, it's not money that you've earned. It's just money that you're holding as a deposit so we got to park that on the sidelines. Then from there, whatever amount that you've got to pay in credit card debt or any other very short term, high interest debt. Most credit cards are 10% more. If you've got all kinds of rewards on your card, you probably are facing 19.99% or 21.95% interest. We really want to make sure that we're getting that paid off at the end of each month or else we're facing colossal interest rates. I would earmark that money to hold to the side as well. Then from there, there's two more. The next one is ultra-short term debt that you need to pay. Short term debt in accounting refers to any debt that's due this year. A Tim Francisism ultra-short term is in the next 30 days. If there's any portion of debt that you need to pay down in the next 30 days, I would earmark that cash as well because if you don't pay it, a lot of small business loans have liens or guarantees against your house. You might lose your house if you don't pay it, or you don't renegotiate that payment because there are some circumstances now where banks and different lenders are allowing you to skip the payment right now because of what's going on. Our last category where we need to earmark and subtract cash, I actually have a whole separate account in my bank for this particular category, is what's called Unearned Revenue. I don't think that's as big in property management candidly. For example, for someone who's offering other services, unearned revenue can be the difference between life and death to know what is earned and what's not. For example, if someone hires me for a year of consulting and they pay in a block amount of money at the start of the year, they pay the whole year in advance, I can only touch 1/12th of that with each month that goes by because it's unearned revenue until I've delivered that guidance for the year. Understanding our starting point of actual free cash is the first part of managing cash, and then the second part is to build out what we call a cash flow forecast. It's very simple. It's 13 weeks which is 90 days, just three months. We simply plot into the cash flow forecast where we've got cash coming in and cash going out. Jason, would it be appropriate for me to just show a screenshot of a cash flow forecast or should we wait until the webinar? Jason: The podcast listeners won't see it so let's get that, we’ll show it on the webinar. They'll just be listeners but it's pretty cool. I'll give you a testimonial related to this. I met with my accountant. We're mapping out all the recurring revenue that we have at DoorGrow and figuring out what expenses. We basically went through this. She started doing this manually in a spreadsheet real time, basically doing exactly what your spreadsheet does. She was figuring out which things are going to hit, what are the due dates for these. We're figuring it all out. I was like that's so funny because Tim has a thing that does this. She took me through it manually to make sure that our cash flow situation is going to be good because it's not just hey, this month we're going to make X number of dollars. We're going to have X number of expenses and we're okay. It's maybe at the beginning of the month, you have a whole bunch of things that are running and you're making that revenue later in the month or however it might work. You need to make sure it's all going to be timed perfectly. That's the brilliance of your cash flow thing because if it ever dips below zero, you're dead. It goes into the red, that's death. You have to make sure that you always know when things are going to hit and this is what your spreadsheet does, which is pretty brilliant. Tim: I agree. I totally agree. I'll tell you, when people are calling you every single day to collect money, 29 days is an extremely long time. It is an eternity. Being clear about when money is arriving, not just by the month to your point, but to the week. To be very clear about when cash is leaving to the week, and making sure that not you or anyone in your team is sending cash out the door too soon especially without other people like a bookkeeper helping or an executive assistant helping to pay different bills, if you don't direct your team on when to pay bills, people in your office or on your team, they might just pay the bills when they come in. They just might pay it exactly the same day that they open the envelope or they get the statement online. They're like oh, well, I was just doing my job. I was just paying this because it came in. You got to give your teammates leadership, guidance, vision, and direction on items like this especially in a cash crunch. People oftentimes ask me Tim, this tool is brilliant. How often should I be looking at it? I say that you look at the tool as often as you need to, relative to two factors. Number one, how low is your plane flying relative to the treetops? This is just the analogy we talked about earlier. If your wheels are clipping the tree tops and those trees might take your plane down, then you're looking at that cash flow forecast possibly every single week to make absolutely damn sure that you're getting the money in that you're expecting on that week, and you're not sending money out any earlier than you're supposed to on that week. Jason: Even daily. Tim: A hundred percent. The clients that I have that weren't had multimillion dollar businesses which can have a lot of complexity, moving parts, people, teammates, products, clients, and all the rest, they would literally have it open every single day just to make sure things were coming and going, that all the trains are running on time because there was no margin for error. The other reason why you'd want to have your cash flow forecast updated in front of mine regularly is if there's a lot of turbulence in the air. Whether you're flying close to the trees or not close to trees. If you got a lot of altitude, that's great. But if there's a lot of turbulence, that can do a lot of damage to your plane as well. Maybe you're not looking at it every single day, maybe not even every single week, but at least once a month. I hate making absolute statements because there's always an exception to the rule, but more or less 100% of entrepreneurs are in turbulence right now because of the climate that we're operating in. This is not a situation, it's limited to a city, a state, or even a country. This is worldwide. The cash flow forecast is how you make sure that you've got oxygen in your tank and that you can keep moving. Without that oxygen in the tank, doesn't matter how big and fast your flippers are to generate revenue. You got to have the cash in the oxygen tank. If you do hit any spots where you've got red on your cash flow forecast and you need to manage that crisis line, there are a lot of different strategies. Some of the more obvious strategies would be applying for some of the SBA loans. The only downside to that is we don't know when they're going to arrive. Secondly, bank lines of credit or if you've got access to them already and they're just sitting unused, that becomes an option. There's raising money from family and friends or an investor. If you wanted to, this is maybe less attractive for most entrepreneurs, we can actually sell shares in your company to raise money. There's also just the simple renegotiating if you need to pay something. Let's say it's $5,000, it's in three weeks from now, and that's when your first red square hits on the cash flow forecast, that's your crisis line. If you're going to be short just $1,000 or something, maybe you could call that person that you owe the money and say can I make it in two payments? I'll pay you in three weeks half, and then one week after that the other half. Lo and behold, just by splitting to 2 payments over 14 days instead of once, all of a sudden you've made up the difference and now all your squares are green. Now you've got not three weeks of safety, but five weeks of safety. Jason: The plane can fly through all of those and knock at the trees. Tim: Hundred percent. The thing is there's a lot of conversation out there about how we have to pivot our businesses and how we have to change our sales and our marketing. I think that is all extremely important conversation to have, absolutely crucial conversation to have. Inevitably, if we're going to pivot our offerings in any way, shape, or form, it's going to take time to roll them out. If it's going to take, say, four weeks to come up with a new offering of some special for an Airbnb owners that want to convert into long term rental, if you need to create a marketing campaign to identify those people, if you need to train up your staff to call certain Airbnb to see if they're distressed. Whether it's people, projects, processes, offers that you're rolling out, it's going to take some time. Even if you do it really quickly, it will probably still take at least a month, if not a few months, to be able to make that pivot and to make that implementation. It doesn't matter if you've got the best idea. It takes four weeks to roll out, but you only have two weeks of cash. That's like building a brand new airplane that's the world's fastest, sexiest, coolest, most comfortable, smoothest plane in the world, but if you only give it 100 yards of runway, it's not going to take off. It's just not. Jason: To boil this down real simple for those listening, all these opportunities for growth, it does not matter if your business doesn't cash flow. It's going to fail. Cash flow first and then let's get you focused on growth. Tim: Cash can come from different places. It can come from loans and other places, not just from revenue. To your point, Jason, I just think there are so many opportunities on the other side of this. We just have to make sure we have enough runway. Surprisingly, amidst this entire thing, I'd say the thesis of all of this is that the most important factors in navigating a cash crunch is actually not cash itself. It's actually time. Time is what we're playing for and cash gets us time. By getting time, we can now get out of panic. We can get back to being calm, clear because we've got a cash flow forecast. You can see what's coming down the pipe. We're confident because you know the exact steps you need to take and because we're clear, confident, and calm, now we can be creative to take advantage of the opportunities that are coming down the pipe. That is the name of the game. Those three steps, navigating mindset, navigating expenses, and navigating cash are how we build the runway that we then can launch off whatever the new opportunities are to take us into the new economy. Jason: I had Michael McCalla on the show. I've worked with Al Sharpton as a coach. One of the things Al would say is if you lower the pressure noise for an entrepreneur, that's where their brilliance and genius comes out. One of the things Michael Mccalla talked about is that when we have constraints or limitations which this market is creating, it's going to create innovation. If you give somebody the Pareto principle, if you give somebody an endless amount of time to do whatever, they don't have to innovate. We're innovating crazy inside DoorGrow. My team members are getting new ideas. We release some contractors. Our salaried staff are figuring out new ways of doing things, ways to save money, ways that are more efficient, ways that are faster. These are big opportunities right now for you and your team to give them some constraints, have them work with you on lowering expenses, solving the cash crunch crisis that you may be experiencing, and allowing innovation creativity to happen. If you can keep your presence calm, your team will be there as well. This is a step towards that. Tim: Did you want to share with folks maybe a little bit about our presentation we're doing next week? We're actually walking people through building a cash flow forecast. Jason: Yeah. Let's just touch on the details. It's going to be on Thursday, what day is that? Tim: April the 9th. Jason: It's going to be on April 9th. It's going to be 11:00. Our time, we're both in Austin, Central, which is 9:00 AM Pacific noon Eastern. What are we going to be sharing during this? What are you going to be sharing with everyone? Tim: You bet. First of all, folks, go to navigatethecashcrunch.com/doorgrow. I know podcast listeners won't be able to see this, but Jason, I'll just share my screen so you can see it. We've got Navigate the Cash Crunch with Tim Francis and Jason Hull. It's happening Thursday, April 9th, 2020 at 11:00 AM Central, which is Chicago time just like Jason just shared. In it, we'll be sharing the three step process we've talked about today. We're not going to go into as much detail into mindset because we talked about it here today already. We'll cover a few tools around expense management. The real star of the show is building your very own cash flow forecast. You can register for that webinar at navigatethecashcrunch.com/doorgrow. What you'll get is access to the training. You also get the cash flow forecast template as well, which you can just drop into your very own computer and get to work with seeing where your crisis line is. Hopefully, it's not too close and from there, seeing the exact path to navigating safely. If you happen to be listening to this podcast episode of the DoorGrow Show after the webinars already happened, so after April the 9th, 2020, no problem. You can still go back to the exact same URL. You can see the resources and the replays there so that you are not left in the dark. Jason: navigatethecashcrunch.com/doorgrow. Tim: Yes, indeed. Absolutely. Maybe you guys can throw that in the show notes or something like that for anyone listening to the podcast. Jason: Absolutely. Tim: That's that. I think that somewhat as a final thought on my end over here. It's just that deep down inside, we as entrepreneurs, we take on a lot to be great leaders. I do view property managers as entrepreneurs. I hope they do too, because they are there. They're doing the courageous things of entrepreneurs every single day. Sometimes leadership isn't easy. Sometimes it has uncomfortable conversations. Sometimes it has uncomfortable moments. I think that there's something really beautiful about getting clear on where we are. Oftentimes we talk about our goals and what's the most important to us, but we also have to be very clear about where we are. Getting to Austin, Texas is very different if you're starting in Chicago versus Waikiki. Knowing where we are right now with free cash, and then from there being able to map the path with our cash flow forecast, it really creates calm, it really creates clarity. Therefore, it really creates confidence which then creates creativity that we can now take on this new economy. Something I am very sure about is not anyone including myself could have specific data around this. I just know my gut, Jason, that the economy that we had two months ago, it's over. It's gone. I don't just mean bull versus bear. What I mean is the way we did business once upon a time is forever changed. I'm very nervous for what kind of discomfort is coming for anyone who thinks that how we used to do things is coming back to what it used to be. As we chart into these new territories, I think being able to be calm, clear, confident, and creative is the path. It takes courage and just a couple simple tools to be able to have that. I think that if we're operating from clear facts and confidence, we become lighthouses that can attract what we need to attract into our worlds, and also fend away what we need to fend away. We're not left making super emotional decisions. One of my mentors, his name is Keith Cunningham, he talks about emotion and intelligence often working inverse of one another. The more emotional we are, which is really saying the more that we're in our amygdala, the less that we're in the frontal lobe of our brain, the less our executive functioning is there and the less that we're able to make intelligent, clear, confident decisions. On the flip side, the more that we can make calm, clear, confident decisions, the less that we become really emotional about what's going on. That's not to say we're not passionate. We are so passionate about our businesses. Yes, emotion has its right place. We just don't want to get stuck making decisions or taking action that we may regret down the road. Jason: Absolutely. Tim, thanks for coming on the show. Everybody else, make sure you tune in when we do our presentation. For those listening, watch the replay. Until next time to our mutual growth. Bye, everyone. Never forget to use the Div - Table style generator and the online HTML editor to compose perfect articles for your website!

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Bonus Episode 2: Tim Francis: How To Prepare For The Coming Cash Crunch

Cashflow Ninja

Play Episode Listen Later Apr 4, 2020 45:23

My guest in this episode is Tim Francis. Tim is an award-winning Entrepreneur. He’s originally from Canada and now lives in downtown Austin, Texas. He’s been a guest lecturer at NYU in New York City, and has appeared on the Forbes and Inc Magazine websites. His company, Profit Factory, helps Entrepreneurs become more profitable. He does this two ways: private consulting and teaching workshops. In his private consulting, he helps Entrepreneurs to lead more effectively, understand their financials, and make clear decisions “by the numbers.” To date, he’s personally advised over 100 companies, even saving a handful from bankruptcy. His biggest win so far? In just 74 days, Timothy helped an internet company find $472,000 in pre-tax profit. Not revenue, but $472,000 in profit. Laughing, Tim reports, “I wish I would have charged a percentage of the upside." Tim teaches a 3-day workshop called Know Your Numbers, which is for Entrepreneurs who hate Accounting, but want to get their financials under control. Amidst the panic of the pandemic, he’s also released a free mini-course called Navigate the Cash Crunch, outlining the 3 steps any Entrepreneur needs to take to make it through tough times. You can get this mini-course for free at NavigateTheCashCrunch.com. Interview Links: Training - Navigate The Cash Crunch If you have enjoyed our podcast, please share with friends and family Please Subscribe, Rate, and Review on Itunes so more people can find us! Thanks so much for joining me again. Have some feedback you’d like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the bottom of the post! Also, please leave an honest review for the Cashflow Ninja Podcast on iTunes. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don’t forget to subscribe to the show on iTunes to get automatic updates, please follow me on twitter @mclaubscher and Instagram, @thecashflowninja. Until next time! Live your Freedom, Live your Legacy, on your OWN Terms, M.C. Laubscher

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God is… love - Tim Francis

Good News Church

Play Episode Listen Later Apr 1, 2020 15:47

God is… love - Tim Francis by Good News Church

#36 How To Hire An Amazing Executive Assistant with Tim Francis

Real Life Leadership Podcast

Play Episode Listen Later Apr 1, 2020 12:52

Is it worth getting an executive assistant and if so, which tasks should you delegate? What's the return? These are common questions entrepreneurs have about executive assistants and this episode with Tim Francis, we're going to answer them! Tim is an award-winning entrepreneur from Canada and the founder of ProfitFactory.com and GreatAssistant.com. He’s a graduate of the University of Alberta, and a Certified Scrum Product Owner. Tim helps entrepreneurs transition from Business Operator to Business Owner, helping them successfully arrange, then delegate to a Production team around them. Entrepreneurs appreciate their newfound freedom to work ON the business, take time off, travel, or start other venture Tim's websites: https://greatassistant.com/ https://www.profitfactory.com/ Claim Your Free Ticket For The Grow And Scale Now Summit! https://growandscalenow.com/ Register now for the Scale Now Retreat: http://chantelray.com/retreat Chantel: https://www.instagram.com/thechantelray/ This episode is brought to you by Simpronto! Get your podcast edited, launched, and produced SIMPLY PRONTO with their services: http://simpronto.com/ For more resources, visit http://www.reallifeleaders.com/podcast Have a leadership question you want answered? Email podcast@reallifeleaders.com and you might even be in an episode!

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Episode 152: Discover the Power of a Great Assistant, with Tim Francis

The Smart Real Estate Coach Podcast|Real Estate Investing

Play Episode Listen Later Mar 27, 2020 27:07

Tim Francis is the Founder of Great Assistant, which helps Entrepreneurs get an effective and affordable Assistant who takes over the minutiae you hate doing so you can get back to the work you love. Tim and his team have now placed over 200 Assistants. Tim's own Assistant, Sarah, has been with him for 5 years, handles 98% of his email inbox, and has allowed him to focus on bigger opportunities such as appearing on Inc.com, Forbes.com, and appearing as a guest lecturer at NYU in New York City. What you'll learn about in this episode: How getting started in real estate in 2006 and then losing $20,000 to a Ponzi scheme con artist in his 20s opened Tim's eyes to his own potential How finding his incredible assistant, Sarah, transformed Tim's business and allowed him to pursue new deals and opportunities Why Tim looks for fit, timing and profitability when evaluating potential clients of his services Why not all virtual assistants are created equal, and why a truly Great Assistant has the skills, experience, time and dedication that can transform your business Why hiring a Great Assistant can cost as little as $1,000 a month, and how Great Assistant manages to attract top talent inexpensively How the Great Assistant Inner Circle service provides ongoing professional development for Great Assistants How Tim learned to turn email control over to his Great Assistant, and how that allows him to be a Transaction Engineer Why distraction is the biggest productivity-killer, and why the more things you have to focus on the less attention you can give to each thing Why Tim recommends you read Superforecasting: The Art and Science of Prediction by Philip E. Tetlock and Dan Gardner Why being on either side of a great mentoring relationship can be powerful and transformative, and why the wrong mentor can do incredible damage to your business Resources: Website: www.SmartRealEstateCoach.com/greatassistant Profit Factory Website: https://www.profitfactory.com/ LinkedIn: www.linkedin.com/in/timothyjfrancis/ Additional resources: Superforecasting by Philip E. Tetlock and Dan Gardner: https://amzn.to/2J3CNtT

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Episode 12: with Tim Francis and Great Assistant

The 8020 Service Business

Play Episode Listen Later Feb 13, 2020 80:03

Tim Francis combines a level of genius with true Canadian kindness. One of his passions is helping entrepreneurs maximize their time by offloading the hundreds of time sucking, low level tasks. If you feel constantly overwhelmed with the myriad of low level tasks that continue to hold you back from your greatness, or, if you just want to know what freedom tastes like, go to Great Assistant and learn more about how Tim and his company can help give you freedom. Resources from this episode: Tim Francis - Great Assistant Get a copy of Perry Marshall's excellent book 80/20 Sales and Marketing - The Ultimate Guide to Working Less and Making More for one penny plus shipping (we worked out a special deal for our listeners) Just click here If you like the show, tell your friends, and give us review. If you love it - share all over the place! Why? Because it will help someone improve their life and business. Thanks!

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Nathan Hirsch - The 90-Day Rule For Making The Perfect Hire

The Project EGG Show: Entrepreneurs Gathering for Growth | Conversations That Change The World

Play Episode Listen Later Jan 23, 2020 72:37

We’re back and today we are chatting with Nathan Hirsch, creator of Freeeup.com (which he just recently sold) and the upcoming Outsource School. This whole conversation is around finding the right team members, what should of criteria you should have for finding the right team members, what sort of things you should hire for, how to hire if you don’t feel like you are ready financially, and pretty much everything you need to know about getting good team members in place and what sort of things to be prepared for in this process. Nate’s passions lie in running great companies but also hiring great people and having an awesome culture around that. We even touched on how the acquisition came to be and his exiting the business as well as the criteria Nathan set to make sure it was acquired by the right people who will run the business in almost the same way as he, in a way that is the most beneficial for not only his customers14 but his employees. After you’ve listened, be sure to check out our shows with Tim Francis and Gina Horkey for even more tips on how to find and hire the right people to make your business run as smoothly and efficiently as possible. “If we were going to sell Freeeup, we had things that were important to us. We wanted to sell it to someone who wasn’t going to destroy and break it down. We wanted someone who loved the idea, loved the concept and was going to keep it and grow it.” - Nathan Hirsch Some Topics We Discussed Include: The importance of having a “Do Not Do” List for your VA’s How to interview potential new hires properly Nathan’s 90-day rule takeaway How to properly vet developers Which are the two best roles to hire for a VA at first How to hire a VA even if you have a slim budget How to build the right team and get them on the same page as you How to build an awesome company culture so employees never want to leave What to include in a great Standard Operating Procedure And much, much more! Contact Nathan Hirsch: Social media channels on Twitter, Instagram & Facebook The Freeeup blog and YouTube channel References and Links Mentioned: Freeeup Outsource School StoryBlok The Book on Rental Property Investing by Brandon Turner Scribd App We’ve been talking about developing software and want to hire a developer inhouse, which when we launch will go out to our entire platform. If you are a developer that might want to work with us or know one, shoot us a message to info@evergreenprofits.com - we love to chat with our listeners, and we love to hear from you! Are you ready to be EPIC with us?! Then grab our EGP Letter here where you’ll get not only all of the notes for everything episode we’ve done and will do in the mail, a private forum community, plus new training videos all the time with us and our guests. Today’s show is co-sponsored by Easy Webinar and Casey Zeman. He has put together a 20% off deal for our listeners. Be sure to check them out as they have live webinars, hybrid webinars, automated webinars, and social media functionality, everything you need for webinars in a single platform. Text the word “COMP” to 38470 to get the notes from this episode! They are free but be quick because, after a couple of weeks, they’ll go away (or go to HustleandFlowchart.com/comp) if you are on a desktop A Masterclass On Finding And Hiring The Right People - Tim Francis Virtual Assistants – How To Be One & How To ROI From The One You Have - Gina Horkey

#298 - Timothy Francis

Play Episode Listen Later Oct 28, 2019 79:54

Tim Francis is an entrepreneur from Edmonton, Alberta, Canada. He is the owner of Tim Francis Marketing and the founder of Profit Factory. Tim has a BPE degree from the University of Alberta, and a Certified Scrum Product Owner. Tim is a sought out consultant and speaker in entrepreneurship, marketing, and systems. Tim has been an entrepreneur for over 10 years now. His first business was in 2001 when he was a franchisee of College Pro Painters. In 2009 Tim was awarded one of Edmonton's coveted “Sizzling 20 Under 30” awards as one of his city's brightest up-and-coming business leaders. In March 2015, Tim was a guest lecturer at NYU in New York City. In July 2015, Tim spoke atop a mountain in Utah at the exclusive, invitation-only Baby Bathwater mastermind. A perfect storm of stressful events were major contributors to Tim falling dramatically ill in 2011 with a case of Erythema Nodosum. He was unable to walk or work for three full months. Amidst searing frustration, bitter disappointment and creeping self-doubt, Tim was forced to scrap everything and start from scratch. The soul-searching of those three months, and the businesses birthed from that crippling time have led to a business renaissance for Tim, enjoying greater success than ever before. Away from business, Tim's been a multi-award-winning athlete in both High School (ESSMY in St. Albert) and at Grant MacEwan College in Edmonton. Tim was selected to the prestigious House of Commons Page Program (Ottawa) in 2000. Tim obtained a Health Promotion degree from the University of Alberta in 2006. Tim has also spent time in the entertainment industry as a TV host (2005) and a touring rock drummer (2002 – 2008). In his final year as a drummer, Tim appeared at the Western Canadian Music Awards with his rock trio, Smoothride. Today Tim lives in Austin, TX, and celebrates his mobility 3-4 times per week participating in Crossfit. About The Project EGG Show: The Project EGG Show is a video talk show that introduces you to entrepreneurs from around the world. It is broadcast from studios in Metairie, Louisiana to online platforms including YouTube, iTunes, Google Play, Spotify and Stitcher, and hosted by Ben Gothard. Our goal is to give you a fresh, unscripted and unedited look into the lives of real entrepreneurs from around the globe. From billionaires to New York Times best selling authors to Emmy Award winners to Forbes 30 Under 30 recipients to TEDx speakers – we present their real stories – uncensored and uncut. Subscribe To The Show: https://projectegg.co/podcast/ Get Access To: 1. Resources: https://projectegg.co/resources/ 2. Financing Solutions: https://projectegg.co/epoch/ 3. Payment Solutions: https://projectegg.co/sempr/ 4. Services: https://projectegg.co/resources#services 5. Courses: https://projectegg.co/resources#courses 6. Software: https://projectegg.co/resources#software 7. Book: https://projectegg.co/resources#books --- Support this podcast: https://anchor.fm/projectegg/support

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526: Tim Francis: How To Get A Great Assistant

Cashflow Ninja

Play Episode Listen Later Oct 16, 2019 62:48

My guest in this episode is Tim Francis. Tim is the Founder of Great Assistant, which helps Entrepreneurs get an effective and affordable Assistant who takes over the minutiae you hate doing so you can get back to the work you love. Tim and his team have now placed over 200 Assistants. Tim's own Assistant, Sarah, has been with Tim for 5 years, handles 98% of his email inbox and has allowed Tim to focus on bigger opportunities such as appearing on Inc.com, Forbes.com, and appearing as a guest lecturer at NYU in New York City. If you have not checked out my new podcast, Cashflow Investing Secrets, I would highly recommend it- it is a shorter show, 10 minutes or less where I share one concept and or idea at a time what I have learned from interviewing over 500 Cashflow Ninjas. You can listen to the show on your favorite podcast, video and live streaming platforms. We also have an investment group and community for accredited investors, if you are interested to join the group, please visit: cashflowninjainvestorsnetwork.com You can also join the Cashflow Ninja Community on Facebook by searching Cashflow Ninja Community on Facebook. Interview Links: Great Assistant Website If you have enjoyed our podcast, please share with friends and family Please Subscribe, Rate, and Review on Itunes so more people can find us! Support Our Sponsors Producers Wealth, create, protect & multiply your wealth in ANY Economy. Asym Capital, achieve asymmetric returns through recession-resistant real estate. The Real Asset Investor, alternative cash flow investments. Masterworks, Invest In Fine Art Like The Ultra-Wealthy. Audible, download any audiobook for FREE when you try Audible for 30 days. Thanks so much for joining me again. Have some feedback you’d like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the bottom of the post! Also, please leave an honest review for the Cashflow Ninja Podcast on iTunes. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don’t forget to subscribe to the show on iTunes to get automatic updates, please follow me on twitter @mclaubscher and Instagram, @thecashflowninja. Until next time! Live a life of passion and purpose on YOUR terms, M.C. Laubscher

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207: How to Have a High-Performing Assistant with Tim Francis

Get Yourself Optimized

Play Episode Listen Later Aug 8, 2019 52:55

If you run a business, you know it's tough to get out of the weeds and find time to work on the stuff that really matters, especially if you're a solo entrepreneur who can't delegate to staff. These days, you can easily hire a virtual assistant off the internet. However, it can be difficult to find someone reliable and trustworthy enough to take care of personal tasks, like managing your inbox or booking travel on a credit card. My guest for this episode number 207 is Tim Francis. Tim is someone who has thought a lot about assistance, delegating, and the most efficient way to run a business. After achieving success at a young age, Tim was hit with a rare illness which left him crippled for three months. The illness forced him to start again from scratch and rethink his entire approach to business. The result was two innovative new businesses, Great Assistant and Profit Factory. Tim is a master when it comes to hiring, managing, and delegating tasks to assistance. So if you employ one or you're thinking of employing one, the knowledge he shares today will have a real impact on your business's bottom line. We'll also be discussing plenty of handy tools you can use to streamline the management of your team and your business. And Tim will reveal some powerful insights like why you should only hire assistance in your own time zone. There's plenty to dive into. So let's get started. Shall we?

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How To Find A Superstar Online Personal Assistant The RIGHT Way, with Tim Francis, Ep. 106

Just The Tips, with James P. Friel and Dean Holland

Play Episode Listen Later Jul 18, 2019 32:30

Every entrepreneur wants to find an amazing virtual personal assistant who can give them their time (and life) back. You know, the legendary superstar team member who rides a unicorn, disperses magical fairy dust, and transforms problems into profit! All joking aside, there are people out there who are not only qualified and capable of helping you maximize your business in this way, they will often work for what you can pay them just for the perk of working from home. This episode features Tim Francis, a guy who has been to a stress-induced state of poor health and back again - and was motivated by the experience to figure out the details of building a team that can support his business and move it forward. Listen to this one. It’s worth all the time you can give it. Your assistant will only provide the amount of value you pour into them There’s a myth out there in the entrepreneurial community: The right virtual assistant will take things on quickly and make a difference immediately. It’s simply not true. Your online personal assistant will only provide the amount of value that you put into them. That means training - clear direction - empowerment - and more. And all of that comes from you. Listen to hear how Tim likens the position you are in, to that of a Surgeon, a specialized position that requires help from other skilled individuals in order to make the “surgery” of what you do in your business a spectacular success. It’s a powerful image that can help you rethink your systems, understand what REAL delegation looks like, and build a team that sets you free from the worry, stress, and headache of running things all on your own. What does it take to delegate to an online personal assistant properly? After his health crisis, Tim took the time to understand what effective delegation looks like - and one of the most important things he discovered is that there are 4 levels - or 4 types of things - every entrepreneur can delegate. But it takes time and a systematic plan to enable you to get all four of them off your plate. Let’s walk through them... Simple tasks - these are the one-off items that anyone can do with a very small amount of instruction. As your virtual personal assistant does more of these, he/she will develop the capacity to handle more and figure things out on their own. Simple decisions - this category is not about tasks, but about making the call when a question or system-issue arises. As an entrepreneur, you want your assistant to be capable of handling these. Hard decisions - as you can tell by the name, this one is a step or two up the responsibility ladder from the one before. It’s a skill that has to be developed over time, and with your help. Outcomes - this one is essentially the first 3 types of delegation rolled into one, except that it also includes responsibility for the entire result of a process, event, or plan. Listen to hear how Tim describes it and you’ll get an idea of the amazing things a virtual personal assistant can accomplish. 360 Delegation can help you train your virtual personal assistant properly and powerfully There are tons of things that you can and should pass off to an assistant, so having enough tasks for them to do is not the problem. Most entrepreneurs have issues when they don't properly train their assistant. That’s why Tim created his 360 Delegation framework. It involves 3 areas... Vision (show them a sample of success) Resources required (credentials, money, authority, etc.) Definition of “done” (how do we know it’s complete? - sign-offs? etc.) Every time you delegate something to your assistant, you MUST include all three of these aspects of the task or project for them to be the superstar team member you need. It’s up to you to empower and equip them for success. Listen to learn how to do it! Once you delegate to your virtual personal assistant the RIGHT way, what should YOU be doing? Hiring an assistant and training them well is not so that you can sit back on a beach somewhere, sipping drinks. Its purpose is so that you can be released to do the high-level things that make a multiplied difference to your business. What is it that you should be doing? Strategy - YOU are the one responsible for determining the direction and approach for your business. This can’t and shouldn’t be delegated. It involves high-level skill and requires high-level access to people and resources. It’s YOUR domain as the leader. When you can free up your time to do THIS, things move forward exponentially - and a virtual personal assistant is the key you're missing. Don’t miss this episode - it’s full of practical, powerful advice from a guy who has learned it the hard way - Tim Francis. Outline of This Episode [2:00] How Tim got started helping people optimize their time: he screwed up a lot [10:27] What does it mean to delegate things properly? Start simple and graduate up [17:43] How do you know if the time is right for an assistant? [24:01] Lessons learned from being burnt by hiring assistants the wrong way Resources & People Mentioned www.GreatAssistant.com/toolbox Tim’s 360 Delegation BOOK: The Four Hour Work Week TV Show: Suits Perry Marshall Ryan LaVesque Musicfor “Just The Tips” is titled, “Happy Happy Game Show” by Kevin MacLeod (http://incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License Connect With James and Dean James P. Friel: www.JamesPFriel.com Facebook Group: https://www.facebook.com/groups/autopilotentrepreneur Dean Holland: Blog: www.DeanHolland.com FB Page: https://www.facebook.com/DeanHollandHQ Digital Business Entrepreneurs: https://www.facebook.com/groups/DigitalBusinessEntrepreneurs/ Audio Production and Show notes by PODCAST FAST TRACK https://www.podcastfasttrack.com

HOW TO DELEGATE TO IMPROVE YOUR BOTTOM LINE

Real Marketing Real Fast

Play Episode Listen Later Jun 13, 2019 56:10

Tips on how to delegate to improve your bottom line with Tim Francis I didn't know how to delegate and I didn't know how to lead and manage. What I discovered after my first failure with an assistant was that at least 50% of the problem was not with the assistant, but was with me. At the very top, which is what the surgeon focuses on and what I encourage entrepreneurs to focus on, is strategy, high-level skill, and high-level access. Everything below that we draw a delegation line and everything below that should be done by everyone else. Sooner or later there is going to be those rinse, wash, and repeat tasks that come up. They seem innocuous, but they really add up. The number one of the big six concerns when it comes to hiring an assistant was actually, I don't know how to trust and let go of control. I mean I am super passionate about a few things. One of which is actually our dinner parties. A horrible idea is going on Facebook and posting up, "Hey, who knows someone?" That's bad advice number one. Bad advice number two is hiring the first person that you meet, irrespective of how you find them. I actually think it's a great idea to go overseas if you are going to be delegating work that happens every week or every month and is a simple task that doesn't require a lot of decision making. But, to have someone with those three attributes, the culture, time zone, and language, you immediately solve at least 40% of the misunderstandings, maybe 50% of the misunderstandings that are happening. I think the other thing that people don't realize is how affordable it can be. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ HOW TO DELEGATE TO IMPROVE YOUR BOTTOM LINE [just click to tweet] HOW TO DELEGATE TO IMPROVE YOUR BOTTOM LINE I didn't know how to delegate. What I discovered was that at least 50% of the problem was not with the assistant, but was with me. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Doug: Hey welcome back another episode of Real Marketing Real Fast. Today in the studio I've got joining me, Tim Francis. Now Tim is a fellow Canadian, but he's also an NYU guest lecturer, certified Scrum Product Owner and lecturer at the University of Alberta. He's an award-winning entrepreneur and the founder of Profit Factory.com and the greatassistant.com. He's a graduate of the University of Alberta and in 2010, 2011 Tim was blindsided and he had a rare illness that left him unable to walk for three months. He nearly went bankrupt as a result of this, and he was re-forced to restart his business, and at that point, he promised himself that he'd never be a burnt out entrepreneur again. So I had a great conversation with Tim and we talked about why more entrepreneurs don't have assistants. I think you're really going to enjoy this episode. You're going to want to make sure that you stick around to the very end as Tim rolls out and shares with you how he got his humble start and the challenges that he had to overcome to build his business to be successful and what it is today. Doug: So I'd like to welcome Tim Francis to the Real Marketing Real Podcast today. Hey Tim, super-excited to have you to join me as part of the Real Marketing Real Fast Podcast today, so welcome to the show. Tim: Thanks for having me, Doug. Doug: So we start talking a little bit before we started recording and I asked you what your superpower was and I'd just like you to recap that because I think it's so valuable. I mean, we have entrepreneurs and C-level business and executive guys on here and often they feel overwhelmed, there's lots of details and stuff to do. So do you want to take a minute and just give us a little bit of background on what you're doing and how you help your clients be more successful? Tim: So I own a company called Great Assistant, and we help entrepreneurs to get a great executive virtual assistant that's coming out of corporate America.

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Sourcing in China Global Opportunities and More!

Awesomers.com

Play Episode Listen Later May 2, 2019 21:47

https://awesomers.com/144 - Show Notes You can find sourcing opportunities no matter where you go in China. It's about your attitude and your own responsbilities to make good decisions AND to participate in the development process. The Canton Fair has massive scale and opportunities. China in general is a wonderful place to source and the Canton fair specifically is a great place to go to learn more about China. There are all kinds of different product opportunities. You can really accelerate your business in China by attending a fair like this. Other sourcing methods can work too - don't feel stuck if you didn't goto the Canton fair. For example Yuwi is sometimes called "Christmas City" because so much of that year round trade zone is focused on Christmas related items. That opportunity is also huge. The trade issues continue to make news between the United States and China, but an important thing to remember is to be patient and that you can't control it so don't put too much energy into worrying about it. Things are proceeding and there appears to be a general sense of optimism to see some progress that is pro-trade and helpful for Amazon sellers and e-commerce sourcing in general.And regardless of USA-China situation there are many other choices and more coming in the future if there is a failure to resolve this issue. Remember that dealing with China regarding pricing and everything else is an equation - not a single action step to win. You must learn the process over time. Taking care to balance the Ying and Yang of pricing and quality is an essential skill. The Empowery Seattle Summit is almost here. This small mastermind/conference is an unpredecented opportunity to get up close and personal with industry experts. Click on the Seattle Summit below. Kevin King and I are making a big reveal in Seattle at the Empowery Seattle Summit and it's EXCLUSIVE for attendees. Then we're going to do it again in Austin at the Billion Dollar Seller Summit. You must be an attendee to get that insider benefit. ;) FINAL THOUGHTS: Join Steve as well as a group of brilliant e-commerce entrepreneurs including Kevin King, Tim Francis, Erin Taylor, Steve Simonson, and many more at the Empowery Seattle Summit. This in person event will give you the chance to network in the most meaningful and productive way that you have ever experienced! (Speaking of Kevin King and Steve Simonson you should find out what the buzz is about over at --> https://kevinandsteve.com) Put this event on your calendar right now: https://www.empowery.org/2019-seattle-summit The Empowery 2019 Seattle Summit. This will be 3 intensive days with Steve with a surprise field trip! This is the most extraordinary value you will find for a hybrid between a conference, training session, and mastermind. IT WILL BE AWESOMER! Get your tickets before the low price goes away. https://www.empowery.org/2019-seattle-summit Thanks for being awesomer! https://awesomers.com/144

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38 Stand-alone teaching - Faith that Perseveres (by Tim Francis)

Good News Church

Play Episode Listen Later Mar 31, 2019 40:23

38 Stand-alone teaching - Faith that Perseveres (by Tim Francis) by Good News Church

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Feral Cats- Episode 1

Feral Cats

Play Episode Listen Later Mar 21, 2019 41:30

Our panel of Tim Francis (formerly of Channel 10's sports tonight), Nick Butler (Channel 10 and 3AW) and guest panel member and passionate cats fan Hamish Dalton look pick their best 22 for season 2019, analyse Geelong's key pick ups over the summer. We preview the big round 1 clash against Collingwood and speak to a very special guest who has worked with Gary Ablett, Billy Brownless, Matty Scarlett and more recently Joel Selwood and Patty Dangerfield on a daily basis.

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Why Personal Assistants Allow You to Make More - Tim Francis - FHR #314

ClickFunnels Radio

Play Episode Listen Later Feb 19, 2019 27:54

Why Dave Decided to talk to Tim Francis: For entrepreneurs, time is often one of the most valuable things you have. The more time you have the more money you are able to make, and Tim is here to help you get more of both. Tim asserts that he is able to charge $1,000/hour because he learned how to delegate his time with an assistant and then make better use of the time and money he bought back. Listen in for helpful tips on who you should hire and when you should as well. Tips and Tricks for You and Your Business: (1:41) Do You Know Tim’s 3 Tips for Hiring Assistants? (5:23) Tim charges $1,000/hour because he hired an assistant, it’s not the other way around (7:38) This is When HIRING an Assistant Starts to Help You Make More Money (10:16) Dave Had His Assistant Free Up His Time Through Email (13:08) Being the Surgeon in the Room for Your Business (18:16) You Are In Fact Worth It, Invest In Your Business So it Will Work For You (20:26) Tim Has Had to Master Delegations, Let Him Tell You (22:59) Tim had to teach what’s known as a “Hiring Funnel” Quotable Moments: (4:52) “One of the biggest problems we find is that you end up doing things that are not worth your time now or most importantly it prevents you from getting closer to where your biggest ROI is.” (8:36) “I generated so much extra time and money that I could actually afford to take higher level classes which then allowed to charge more for my services.” (17:04) “The amount that you can decline that 80-20 curve and spend your time in the top 10% of highest value activities happens real quick and it’s very exciting.” (22:52) “One of the biggest blind spots that entrepreneurs have is around opportunity-cost.” Other Tidbits: Hire within your timezone, it’s worth the penny pinching. Use a “Hiring Funnel” Important Episode Links: GreatAssistant.com/ToolBox FunnelHackingLive.com FunnelHackerRadio.com FunnelHackerRadio.com/freetrial FunnelHackerRadio.com/dreamcar ---Transcript--- Speaker 1: 00:00 Hey everybody, welcome back to funnelhacker radio. This is going to be a lot of fun today. Uh, this is a topic that's super near and dear to my heart and I wanted to bring on Tim Francis to introduce kind of how this is all gonna work. So first and foremost, the May introduce you to our friend Mr Tim Francis. Good day. Great to be here. Thanks for having me Dave. So one thing I'm really excited about is helping people understand the importance of scaling and how to grow and build their businesses, especially as a solopreneur or a small small to middle sized business. One of the things we find is that people get so hung up on trying to figure out exactly what to do and how to do it and they, they spend too much time on the how instead of. The one thing that you could find out about tim is Tim, a company called great assistant.com and whole focus behind his business is helping people actually hire their own virtual assistant. Speaker 1: 00:49 And most importantly though to make sure that virtual assistant is here in North America. A couple different things that we're going to talk about as far as how and why, but to give you a little background, timps hired over 200 assistants and first clients and things and really what I want to make sure you guys understand is this whole idea as far as who, not how I'm going to go through that and just a few minutes, but again, want to allow him to say a few words here. Introduce himself. Anything I did not mention that you want to add, Tim, but by all means, please speak to our audience and let him know. Yes, Speaker 2: 01:18 thanks for having me. So for a. So the very first thing is I have three super quick tips that will help anyone when it comes to delegating. A number one is don't write everything out. Instead use something like [inaudible], which is a great tool to be able to capture desktop and share a link. Secondly is a don't use email to communicate with your internal team. Huge productivity killer. Instead, using a communication tool like slack, I actually don't like slack. In fact, I despise slack. I prefer a convo. And thirdly is everyone asks me, hey tim, you know, you've hired around the world, including in North America, what's the best value and what should I paint assistant? And so hands down, the best value I've found around the world is to hire an assistant in a similar or same time zone, similar same culture and same first language. Speaker 2: 02:09 So if you're in the United States or Canada, hire somebody from the United States or Canada, if you're in Australia, New Zealand, hire someone in Australia, New Zealand and 17 to 20 US dollars an hour. It gets the job done. We've, we've found former project managers from Coca Cola, a former administrator who took care of all the private jet travel for Merrill Lynch Executives, uh, my own assistant as a former legal, as a paralegal at a busy law firm in Indiana and get, you can get that caliber talent for, for 17 to $20 an hour if you're willing to allow them to work from home. So Speaker 1: 02:42 that's, uh, that's, that's like three quick tips, quick strategies that even if someone, if their iphone died and they stopped hearing this podcast because the Internet broke down, you got value in the first one, hundred and 20 seconds. How about that? I love it. That's exactly the kind of stuff I liked providing to our audience. So I want to of help you guys understand this is probably to come out right close to funnel hacking live or right after funnel hacking live. What are the main topics Russell's going to be spending a whole bunch of time talking about onstage is this concept of stop worrying about how to do stuff and focus more on the WHO. Uh, I'm going to do a special podcast after this in more detail about who, not how, but I want to give you guys just a few couple things here to understand. Speaker 1: 03:24 The biggest problem and the biggest hurdle that most of us have is, especially when we first get going, is we always try to figure it out. I just need to figure out how to do this. I don't, I can't afford to hire someone else. I can't afford to do this. I've got to figure it all out on my own, and I think one of the biggest problems people run up against is this whole idea that too often people are trying to trade their money for dollars and I'm sorry their money for time. In other words, unfortunately too many people, they're not willing to to realize how valuable your time truly is and I want to make sure as you guys are listening to this, to understand your time is the only commodity you cannot get back. You will have money that comes in money that goes, realized the most important thing for you. Speaker 1: 04:06 I can say for myself, the very first hire I ever made was an assistant, and from that that literally is what blew my business. Help my business to grow and explode all because I was able to focus on the things I was good at and I know it's hard. It might be painful to people going, gosh, 17, 20 bucks an hour. Oh my gosh, you know, that's, you know, 20 hours a week, it's 400 bucks a week at 600 a month. I get that, I know those numbers. I've been there. I can tell you that is by far the greatest investment you will ever make because one of the biggest problems we find is you ended up doing things that are just not worth your time now or most importantly is it prevents you from getting to where your biggest roi is. A, I'm going to come back and talk more about that in a few minutes, but tim, I want to kind of bounce back over to you. Speaker 1: 04:50 So tell me as you start looking at it at hiring assistants, your system's a little different. So what are some of the tips you think of when a person wants to reach out and hire an assistant, what should they be looking for? A level that. So to touch on something you said a little bit earlier, certainly it's overwhelming to think about 20 bucks an hour times 20 hours a week or something like that. These days when I do private consulting, I charge a thousand dollars an hour and I get hired regularly at that rate and people will say, Oh tim, you know, you've, you know, you have an assistant because you charge a thousand dollars an hour and actually the truth is the exact opposite. I charge a thousand dollars an hour today because I got an assistant back when I was charging $40 an hour as a marketing consultant, managing adwords accounts and taking care of landing pages and making lead magnets and all that stuff. Right? And so there's this thing called the positive profit loop and, and so like the very first three things I ever delegated to Sarah and she worked for me for just five hours a week for just 15 bucks an hour. This is five and a half years ago. So the wages have gone up a little bit in the last half, Speaker 2: 05:58 but that was all I could afford and I'll tell you like I was terrified I couldn't afford it. Right. I didn't know what to delegate first and I was. And I was afraid to release control. That's actually the number one frustration or challenge that entrepreneurs have with delegating and getting great assistant is releasing control. So, so I just, I said, what is the smallest, simplest thing I could get off my plate that's taking up my time and it was these three things. It was invoicing clients, it was uploading podcast episodes and uploading blog posts and Sarah took those three things off my plate and I got like three or four hours of my life back because she was a little slower than me. I'll take her five hours to do it. Took me three. That's okay. And with those three hours I then went to my current marketing clients and I said, okay, I've been doing adwords for you. Speaker 2: 06:46 I know that if we have a custom landing page that the optin rates gonna go up, would you be cool if I took three hours? I built you a custom landing page. My rate is $40 an hour. So for you know what? One hundred 80 bucks right is around 200 bucks is what I'm going to charge you instead. Tim, you're a great guy. He'd been doing great work for us. You're effective. We'll go for it. You know, here's 200 bucks. Now what did I do? Those 200 bucks, I did not go and buy some new shoes. Instead I turned around and I gave it to Sarah, right? And at 15 bucks an hour now she was going from five hours a week to like seven hours a week for a few weeks in a row. And guess what I did with that extra time that I had is I went back to my current clients and said, hey, you know, we did. Speaker 2: 07:28 We're doing adwords. Now we've got that landing page thing on that landing page. If we set up a lead magnet, it's this pdf thing that I can create top seven tips kind of thing. Um, I really think we get a lot more options and it'd probably take me about 20 hours to create the content and put in a pdf form and set it all up. And at $40 an hour, that's like 800 bucks are you in? And they'll go a team. You're a great guy, you've been super effective. Let's give it a shot. So I took the $800 and guess what I did with Dave? I did not go to Disneyland. Okay. I gave it to Sarah and so Sarah was now working for me not seven hours a week. It was now like 11 hours a week and so then from there with what did I do at that time, I just kept following them and I'll fast forward the story here so that we can get through this quickly. Speaker 2: 08:13 Basically I generated so much extra time and money that I could now afford to go take higher level classes, which then allowed me to charge more for my services. So now I went from $40 an hour to 50 to $100 an hour and as I had more and more time and money from increase in my rates and hiring Sarah more and more, I can now afford to go to higher level masterminds and events. And so then I always remember I went to Perry. Marshall had a two day event in Chicago where he brought Richard Caution and the guy who wrote the 80 slash 20 principle and as a Canadian a, it costs more because the Canadian dollar was weak and so I ended up spending 10 grand for two days and I could. That was on the Speaker 1: 08:56 absolute edge of what I could and I own a house and I got to pay a mortgage and like I got responsibilities, right, and I just knew that if I went to the ruins, we loaded with people that would be candidates to potentially be my next client and no kidding, there's someone I met there who introduced me to someone else and that someone else hired me for 10 grand a month for three months. So I was able to put 10 grand into the event and I got 30 grand out and that was just the next step. And ever since then it's just been falling out. Positive profit loop of reinvesting, reinvesting, and it all started with the very, very humble act of delegating, invoicing, uploading a podcast and uploading blog posts. And that's that. I love it. I honestly, my bypass is pretty similar to yours as well at a podcasts has been a huge, just takes time and so I system handles all of that kind of stuff. Speaker 1: 09:52 One of the things for me actually that was probably the best thing I ever had or do and that was to take care of my email. Things that you struggle with all the time. My Gosh Dave, those are personal. I'm like, listen, I might. Email gets just blown up and at first I was really leery because of my position with the company. Everything else. I'm like, I've got to make sure that what she's saying is the right thing and it's coming across, right. I literally a part of the reason was I was trying to buy back time and then you're gonna hear me say this over and over again. There is the only thing that matters when you start making money. The very first investment you need to do is buy back your time. And I've done the same thing at my home as far as having some, uh, clean the house, take care of the yard, work, all that kind of stuff. Speaker 1: 10:33 You have to buy back your time. It frees up your mind and allows you to think more. And so for me, what I had the opportunity of doing with Chrissy, she's my sister, has the most amazing person in the world. I just love her to death. She's just helped me so much as far as even scaling my business here at Click funnels and that is uh, I, I need to get out of the office more. And I just had to clear my head because of all the stuff was going on. So I literally, I go on a walk every morning and she was literally just read through my emails and we record the call and I would just say, okay, I need you to say this and just verbatim almost word for word what I wanted. And she would respond. So it allowed me to clear my head, get some exercise. Speaker 1: 11:12 And at first it took a lot longer and you know, it was maybe 30, 40 minutes. We're down now to now, she's gotten to the point where she knows those emails that matter, those that don't, she can sort through it real quick. And then she goes, you know, Dave, I've got questions on these I need you. And I will literally dictate exactly how I would be saying it. So it's coming from me and my voice to, to clients and prospects. But most importantly, it's freed up so much of my time. Uh, I literally, I look at my email twice a day and the only, she set up two different categories as far as dave respond and Dave priority to respond. That was the only two things I look at. I don't pay any attention to the rest of my inbox. And there's nothing that has freed up my mind so much and I don't have to go into my. Speaker 1: 11:54 I know it's being taken care of because I get, I literally get hundreds and hundreds of emails every single day. Do that extremely well. I've got another assistant who manages all my social media type of staff and she takes care of all that kind of things, so realize there are so many things that you need to. You need to spend time going out and buying your time back. It allow you. Again, I loved him, what you said and that is you basically took that time and then got additional skills. You got additional education. You went to different masterminds. Realize that that's the type of stuff that a great assistant is able to do for you and I want to make sure that you guys are listening here. I'm hoping anybody's listening to this. The very first investment you will make in yourself is an assistant, and again, like you said, whether it's for five hours a week, I don't care those five hours, that's your little buying back five hours of time. It's 100 bucks. Everybody can afford 100 bucks and I just think it's an absolute necessity. Speaker 2: 12:50 I really want everyone to be the surgeon in the room of their business and so this is like a copyrighted concept. They talked, but all the time when people hear me speak, um, and uh, and so the surgeon in the room really focuses on only three things and it's exact same thing. Three things that I hope every entrepreneur can focus on more and more, and what that is, is strategy, high level skill and high level access. So I'm going to tell you a real cool story. It was a three or four weeks ago there. I was here, I mean here in Austin, Texas. And I'm getting on a plane that Sarah, she booked a flight for me to go speak at an event in Denver. So off I go, I land in Denver. I check in at the hotel that Sarah found for me that met all my specific criteria. Speaker 2: 13:34 I was very happy to be as very comfortable. So I check in there, go to bed, wake up in the morning. And uh, I look at my prep notes for the day, for the speech I'm going to go and give. And it listed who owns the mastermind, how many people are going to be there, what's the profile of the people there? Am I allowed to ask for a call to action to book a sales meeting with us for those that might be interesting getting a great assistant or not? Um, it's got all the prep information, so I'm going to roll up to the front, front of the stage and right then and there I'm going to know everything. I mean, I know everyone's names. I'm going to look like I'm everyone's best friend because I'm so prepared. Right. Then all the like real sexy stuff, like their clicker remote clicker, their laptop or my laptop, like all the tech stuff. Speaker 2: 14:15 Like that was awesome. The prep notes too. So I jumping in an uber, I arrive at the location. Sure enough, it's a great presentation. Great Group of people, awesome host. Some of them are interested in doing business. We changed them. Information. Sarah takes care of coordinating them, getting into my calendar for sales meetings. I go back to the airport, get on a plane that Sarah Book for me. I fly back to Austin, land at 5:45, arrive at my apartment, downtown Austin at 6:15. And guess what? In my apartment there was a dozen people because I had a dinner party that night. I was literally the last person to arrive at my own dinner party at my own apartment. And so 4:00 that day our host desk was booked by my assistant Sarah to come and flip the space. So Polish the silverware, use the laser level to straighten all the pictures on the wall, you know, like every detail. Speaker 2: 15:06 Um, at uh, at the next hour after that, the host cleaner came. And this is like while I'm in the air flying back, all this machinery is happening. So that basically at 6:00 when all our hosts or guests arrived, everything's already set. And I showed up and, and, and all of that. What is my Ra strategy? High level access, high level skill. So the strategy was I want to have dinner parties, I want it to be these kinds of people. What's the high level access? I texted these high level people to say, hey, come on down, right? Like you and I met because of David Gonzalez. So like texting a guy like that guy to come and have dinner with us, right. And then, and then for me to shake hands, like my assistant can't be Tim Francis to shake people's hands in network, but I can. And so that's inappropriate activity. Speaker 2: 15:47 So. So there I am shaking hands and having a glass of champagne on the balcony. I'm on the 15th floor overlooking the lake downtown. It's beautiful and it really wraps up at 10:30 at night. Then after that I go to bed, I wake up the next morning I go back to the airport, get on a flight that Sara booked for me. I'm going to New York City. I get to the airbnb that she booked for me. I open up, no kidding Dave, check, check this out. I open up the fridge and the groceries I want are already in the fridge, right? Because I want to have a healthy smoothie every single morning. Right. And and while I'm in the air to New York, I guess, guess what's happening back in my apartment is that same host as is back in my apartment, resetting the space so that when I returned from New York City, it's going to be ready for you to work again and do meetings and whatnot. So high level skill, high level access and strategy. Those are the three things for an entrepreneur focus on and if you don't have an assistant you can't, you can't just offload everything all at once. However, I'm telling you, give it like, you know, a few months of working with an assistant and just getting the next piece off your plate and the amount that you get declined that 80 20 curve and spend your time in the top 10 percent of highest value activities. It happens real quick and it's very, very exciting. Speaker 1: 16:56 Oh No, I totally, I love that you're making reference to, to Perry Marshall. I remember one of the things to listen to the same course you actually went to as far as the mastermind there with him and it was really the 20 percent of the 20 percent. Yeah, that's really where you need to spend most of your time and everyone talks about, you know, president principal as far as 80 slash 20. The real key is it's not just the 20 percent, it's 20 percent of that 20 percent other words really taught the four percent. That's where your greatest Roi is in your life, in every, every area of your life. Whether it's your relationships, your finances, your health, your fitness, your money, whatever it might be, and to try to get there. You can't get there by yourself. Everybody has to have a team. And it was funny. I was listened to podcasts from Rachel Hollis a while back and she was talking about how frustrated she is with those people who go on on shows and say they basically. They did it all themselves and she's like, listen, you can't do it all yourself. There's no all themselves. Speaker 2: 17:50 She goes, let me tell you all the different people who are involved in in running our business, and I think that's the part I want to make sure. Those of us who are listening to this right now realize, first of all, that you're worth it. There's nothing I run across all these solar printers. Just feel like, ah, I just, I'm not that point yet. I, I, I'm not worthy enough to have an assistant. I don't know how you ever got that in your head, but if you think that way, get rid of it. I remember my wife struggled with that at first when we got our first housekeeper 17 years ago, she was like, oh, I shouldn't be taking care of this. I'm like, no, that's not your best use of your time. Spend time with the kids. You don't need to be cleaning the house. Speaker 2: 18:22 So I think I love your idea as far as the whole surgeon approach to life and I think it expands beyond just your business. I would take a look at everything else in your life you mentioned as far as groceries and all these things. I would really hope those guys who are listening right now, I hope as soon as you get off your this call, this podcast, wherever you're at, the very first thing you do is get an assistant. And Tim, I know you've got a bunch of tools and resources you were talking to me about before we started. How do they, what are some of the tools, resources, how do they get them? Where do they go? Yeah, great. Assistant Dot com, forward slash toolbox. So it's great assistant.com, forward slash toolbox and there's a few different pdfs there and I think most if not all of it is actually no option. Speaker 2: 19:03 Like it's, it's like I'm like I just really want to help. So one of the tools there is called, it's a pdf, it's 104 tasks you can delegate. And so I asked my assistant Sarah to look at the first hundred tasks she ever took off my plate and just to make a list. I think she came up with like 75 or 80 and then I added in the other and I'm so. And a lot of them actually are from my business when it was, when I had a digital marketing company, so someone's listening to click funnels. This could be a perfect opportunity to go go really? I could never log into infusionsoft or convert kit or whatever again, like or, or only once a month or something like that. I never have to deal with webinar jam or go to meeting or anything like that. Speaker 2: 19:42 Like I mean there's a huge inventory of tasks that can be delegated and I think it's really inspiring when you go, wow, I can delegate all of this. So that's their greatest system.com forward slash toolbox as a few other tools there. One, which is again, something that I invented and I've now copyrighted and trademarked and all the rest is the tool called three 60 delegation. When when we get started as entrepreneurs, we oftentimes have to be very good at sales, marketing and product development or coming up with a product or delivering a service or whatever it is. And, and what's not included in that core set of competencies is management, leadership, delegation. And so it's very, very common for someone to get up to a couple hundred thousand dollars in sales and, and then they don't realize that there's a difference between management by delegation versus management by abdication, right? Management by abdication happens when you say, well, I'm only doing the top 20 percent screw everything else. Speaker 2: 20:38 I'm Outta here, right? You know, and, and, and, uh, an upgraded but still ineffective version of that is saying I'm going to do the top 20 percent in the bottom 80 percent. I'm going to make my system do it. I'm going to hire someone and we put it on facebook. Who knows, someone who can be my assistant. I'm just gonna throw it all at them. That is also a train wreck waiting to happen. There's actually an art and a science and a new skillset that as soon as you start managing an assistant and having an assistant, it's like we should probably have a weekly meeting with them to make sure that we're on the same page when we delegate. We really want to make sure that we use this tool called three 60 delegation and it's right there in the toolbox. I'm not being distracted. Speaker 2: 21:16 I want you to. I'm actually looking at the toolbox right now as you're talking and so, so yeah. Good. No, I think it's, I'm actually going through as far as, you know, death by a thousand paper cuts and uh, I think it's a, you know, some of the major crippling cost that people have and the ping pong of changeover, which is one of the main things I've seen happen a million times as far as. Anyways, keep going. I didn't mean to. I'm just, I'm impressed with what you have here. Well, thank you. Yeah, I love your enthusiasm. Anyone who's enthusiastic about being a great coach and leader. I'm, I'm, I'm down with that. So, so three 60 delegation just to give you a very quick taste. Instead of saying take over my click funnels account or set up my landing pages or whatever. It's actually pausing and saying, what is the vision of what I want done by when and what is a sample of success look like? Speaker 2: 22:02 What are the resources required sign-ins? Is there any training required? Is there any authority or some, you know, money that's required. And then the third section in a proper delegation is what's called definition of done and definition of done is helping someone understand what does success actually look like. So now to like to give you a sense when you do a proper job of getting a great assistant and you do a proper job of delegating to them, oftentimes we think, hey, I get my time back. That's really cool. I get to do less of what I hate. I get to do more of what I love. And that's all great. I just want to point out like one of the biggest blind spots I think entrepreneurs have is around opportunity cost. So I'll tell you a story about someone who came through our program, his name is Jenny and uh, and he had an online course and he has an online course and you know, for six years he had a new course he wanted to release, but he could never get around to releasing it because he was so stuck in the bottom 80 percent of his business. Speaker 2: 22:58 And he heard me give a live 45 minute presentation on how to get a great assistant. And I explained that pretty much one of the worst ways they were getting system as they go on facebook and say, Hey, who's got a brother in law, sister in law or something like that. The success rate is got to be somewhere north of 20 percent and 40 percent success rate. Right? And, and, uh, and so I explained, here's what a hiring funnel looks like, just like there's a marketing funnel. There's a same idea in hiring as a hiring funnel. And we're actually looking at 50 to 100 candidates to come with, with one winning assistant. And we're spending like 50 to 100 hours to find one winning assistant. So that's a vastly more thorough process in a search. Then just going on facebook and saying who's looking for a few hours? Speaker 2: 23:43 Right. And Jimmy saw how much work it goes into getting a great assistant knew not for me, I'm just going to skip that. I'm just gonna go on facebook. So he did that and you got someone in six weeks later it all flamed out and he got frustrated, went back and he did what most entrepreneurs cross their arms are just going to do it myself. Right. So for six months you continue to suffer and he came back to us after six months and said, you know what? Everything you said not to do, I did it. Everything you said was gonna happen, happened. I'm now ready and serious about getting a great assistant that's going to be like a right hand person for me. And we're going to evolve this business kind of once and for all. So it took about six months. Not, not. I mean, we can usually get an assistant for someone in 30 days, which is really exciting, and then that process of just doing what we're talking about here, three 63 60 delegation being the surgeon in the room, all the rest took them about six months to get all that off his plate and guess what, Dave, if freedom, but enough time and energy for him to launch that course. Speaker 2: 24:43 And after that, that new course generated a quarter million dollars in new revenue for him. Very, very high margin. So what was the cost of not getting an assistant? Was it, you know, that he was frustrated. He was the real costs that he couldn't do a little bit of like the stuff you love. Yeah, that's all in there, but actually there was a quarter million dollars waiting for him every single quarter for six years. And only once you've got an assistant and got himself out of the bottom 80 percent was he free to go actually pull the trigger and make that happen. Speaker 1: 25:16 I love it. What did I get? I appreciate your time. Most importantly, really share with people how to actually get an assistant where to go, so if they want to find out more from you, what's the best way of reaching out to you? Speaker 2: 25:26 Head over to our website, greatest system.com. We got tons of testimonials from lots of clients who've had great success. If you can just see their success stories, see my effect it, see if there's anyone from your industry that you recognize or anything like that. Um, grabbed the toolbox which is greatest isn't dotcom forward slash toolbox. And if someone wants to set up a 35 to 55 minute consultation of bus to see if they'd be a good fit for our program, we're happy to do that as well. And there's just a button right there to book an appointment. Speaker 1: 25:53 Awesome. Well, Tim, thanks again for your time. Highly recommend anybody who's listening to this. The very first hire you must make is a great assistance. So please, please make sure you have an assistant and if they're not doing everything that you want them to do, take a look@greatestsystem.com slash toolbox will give you a ton of other ideas of different ways that you can actually have. What are the things you can get off your plate, how to delegate A. I'm just such a huge, huge believer in this, and again, I want to make sure that Tim came on to help you guys understand the importance of focus again on who and not how. Let someone else take care of this. There's people actually love doing this stuff that you don't want to do in your life, the things that you don't enjoy, people actually do with love. We paid for doing that, so please take the time, make the time and go out and find yourself a great assistant. Kim, thanks again and we'll talk to you soon. Thank you.

Los Silva — How To Be An Influencer On Instagram

Play Episode Listen Later Jan 24, 2019 65:06

Four years ago, Los Silva reluctantly let his business partner take over their marketing agency. He tried doing speaking events, some consulting, but it all felt boring until an influencer asked him to help with their social media brand. Within a month, he hit six figures and was finally building a team he was excited to work with. Los is a master team builder. He knows how to hire the right people (not “experts”), train them to excel, and build a workplace that everyone can’t wait to get to in the morning. With his business, he has brought over 5 social media brands way past the 7 figure mark using his own processes to leverage content, influencers, and culture. This episode is like a twofer as Los Silva shares with Matt and Joe both how to build an awesome team and crush it on social media using his processes to train “blank slate” employees, leveraging social content and an influencer’s audience. When you’re done, get some more advice about hiring from Tim Francis and content production with Travis Houston. “I can’t grow without people, that’s always been my logic… I’ve done every job here and everyone here is way better than me now, by far.” -Los Silva Some Topics We Discussed Include: Why long distance relationships don’t work (even in business) The leverage you need before you can scale on social media 3 things to know before your next hire Why “blank slates” are better for your team than “experts” How to share the wealth and have a team that’d work for free Advice for making a fulfilling work culture (not just jobs!) The best service to do your customer support How to manage Influencer Burnout and get on track The most effective content on Instagram right now Keeping your offers “super chill” (it’s how customers like ‘em) An easy hack to build your audience from scratch The one type of account you must focus on Getting every employee to have fun making content Contact Los Silva: The Influence Engine Los Hustle Live Podcast Connect on Instagram Or on Facebook References and Links Mentioned: The Perpetual Audience Growth Course – Learn how to drive consistent, high-quality traffic day in and day out GenM (Sponsor) – Find marketing apprentices for $50/mo Hire My Mom Leaders Eat Last by Simon Sinek Multipliers by Liz Wiseman Outwitting The Devil by Napoleon Hill Scaling Up by Verne Harnish A Masterclass On Finding And Hiring The Right People – Tim Francis A Unique Content System To Ensure Successful Product Launches – Travis Houston

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077: Preventing Entrepreneurial Burnout with Tim Francis

Billion Dollar Body

Play Episode Listen Later Nov 21, 2018 39:50

Today, Nicholas interviews Tim Francis, who is an award-winning entrepreneur from Canada, and the founder of Profit Factory and Great Assistant. Tim is a graduate of the University of Alberta, and a Certified Scrum Product Owner. In 2010, Tim was blindsided by a rare illness called Erythema Nodosum, leaving him crippled for three months. After nearly going bankrupt, Tim decided that he was never going to a burned-out entrepreneur again, which lead to the creation of his successful businesses. Timestamped Show Notes: [02:35] Tim’s Journey [08:40] Painting Houses [11:50] Breaking it Down [17:00] ROI [21:35] Toolbox [29:50] Common Mistakes Takeaways: “My dream and my goals are more important than my pride.” - Tim Francis Make a log of what you do every 15 minutes. If it’s something that you’re doing constantly, you dislike it, and it takes time away from actually profiting in your business, you can hand it off to someone else. Dramatically expand the amount of potential assistants that you’re looking at. Don’t hire the first person you meet. Show your assistant how you want things done instead of telling them what to do. Show them examples. Three major pitfalls that entrepreneurs often fall into when hiring and working with virtual assistants are: Hiring the wrong assistant, poor or non-existent on-board training, and poor or non-existent delegation Mentions: www.greatassistant.com/toolbox Are you a part of the Billion Dollar Body Facebook group? Click here to join: https://www.facebook.com/billiondollarbrotherhood You can find Nicholas on Instagram: @nicholasbayerle

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Justin Malik & Lee Rankinen — Podcasting With Curated Content

apple marketing iphone podcasting networking advertising wild west monetizing nick loper win friends influence people curated content tim francis

Play Episode Listen Later Nov 20, 2018 82:12

The first successful business Justin Malik and Lee Rankinen started was reskinning pinball games for the iPhone, back in the old Wild West of the app world. Eventually, Apple moseyed over and kicked them out for being too spammy. They had lost their business, but they still had their idea. Lee and Justin turned to their love of optimal and minimalist living and asked their favorite writers for permission to make a daily, highly polished podcast from their work. That podcast was such a hit they started 4 more. Now The Optimal Living Daily podcast network is often ranked #1 on iTunes for health, with over 77 million downloads and counting. Listen in as Lee Rankinen and Justin Malik compare notes with Matt and Joe about how to monetize your podcast, overcome your anxieties to get on stage, and their many tips and tricks to automate your content production. After you’re done, check out our talks with Nick Loper and Tim Francis to learn more about automating your business to free up your life. “If the content is really good I don’t care who wrote it. If someone has a blog with 1 follower but their content is gold, I would much rather have that.” - Lee Rankinen Some Topics We Discussed Include: Why curated content is key for any podcast to succeed What kind of “reskinned” content you can’t use anymore How a minimalist lifestyle will get you to your life’s goals An essential trick to make editing audio a breeze The best way to find gaps in the market for your business Why using others content is actually hard work (and how to, eventually, make it easy!) How to comb hundreds of websites for content and not lose your mind The best sources to find fresh content for your podcast Monetizing your podcast with advertising vs sponsorship How to use your episode titles to organically improve your ranking Why the best testimonials are often outside your niche Contact Justin Malik & Lee Rankinen: Optimal Living Daily Podcasts Connect on Twitter And on Facebook The Sweater Guys On Craig Ferguson References and Links Mentioned: GenM (Sponsor) – Find marketing apprentices for $50/mo AdvertiseCast Podcast Movement Gaps.com Becoming Minimalist My Wife Quit Her Job The Minimalists Podcast How to Win Friends & Influence People by Dale Carnegie (Audiobook) Your Life Is Your Message by Eknath Easwaran Side-Hustles To Make Money In Your Spare Time – Nick Loper A Masterclass On Finding And Hiring The Right People – Tim Francis

Tim Francis - Great Assistant

Voices of Impact with Ryan France

Play Episode Listen Later Sep 25, 2018 42:38

How To Become The Surgeon In Your Business In a past life, Tim Francis was a touring rockstar and a budding real estate investor. Then, in what seemed like a matter of months, his band unexpectedly broke up and the real estate market plummeted. Already down on his luck, Tim started working 90-hour weeks and developed a rare illness that left him bedridden. It was in that moment Tim decided to get his professional life under control, which began an entrepreneurial evolution leading to the creation of Great Assistant. “I don’t know if a second, a minute, or an hour went by, but time stood still,” Tim recalled. “A voice inside me asked, ‘Tim, is this really what you want?’ And as I felt into that, it dawned on me that I really do want to be an entrepreneur.” Tim’s kinesiology degree from his college years didn’t lose its use either. As a leader of two companies, Profit Factory and Great Assistant, Tim has become expert at prioritizing momentum with the precision of a highly trained athlete. With his team all working remotely, Tim believes that delegation, acknowledging personal triumphs, and regularly scheduled check-in meetings are all instrumental to business success. In this episode of Voices of Impact, Tim talks about how to become the surgeon in your business. We discuss how to value your current time management system, feed the audience you already have and network in an authentic way. Tim also shares his advice for prioritizing momentum - the true difference-maker between a low and high level leader.

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EP 54 - Tim Francis - Why Every Entrepreneur Needs a Great Assistant

Awesomers.com

Play Episode Listen Later Sep 23, 2018 81:14

Why Every Entrepreneur Needs a Great Assistant As an entrepreneur, we need to make sure that everything we do has a positive return on investment and that includes getting a great assistant. On this episode, Steve’s special guest is Tim Francis. Tim is an award-winning entrepreneur from Canada and the founder of ProfitFactory.com and GreatAssistant.com. Here are more valuable information on this episode: The difference between hands and feet work and head and heart work. Coming up with Decision Making Guidelines (DMGs) so that employees can operate on their own. The difference between having a consumer mindset versus a producer mindset. And the real value of having a great assistant in an entrepreneur’s daily life. So, sit back and listen to today’s episode as Tim and Steve discuss how entrepreneurs can transition from business operators to business owners by having great people on their team. 1:53 (Steve introduces today’s guest, Tim Francis, founder of Great Assistant.) 4: 14 (Tim talks about what he does day to day.) 11:26 (Tim explains the difference between hands and feet versus head and heart work.) 13:56 (Decision Making Guidelines, a user-friendly term for operating principles.) 39:44 (Tim talks about the consumer mindset versus producer mindset.) 56:22 (Tim explains the value of a great assistant.) 1:13:26 (Tim imparts final words of wisdom to Awesomers.) Welcome to the Awesomers.com podcast. If you love to learn and if you're motivated to expand your mind and heck if you desire to break through those traditional paradigms and find your own version of success, you are in the right place. Awesomers around the world are on a journey to improve their lives and the lives of those around them. We believe in paying it forward and we fundamentally try to live up to the great Zig Ziglar quote where he said, "You can have everything in your life you want if you help enough other people get what they want." It doesn't matter where you came from. It only matters where you're going. My name is Steve Simonson and I hope you will join me on this Awesomer journey. SPONSOR ADVERTISEMENT If you're launching a new product manufactured in China, you will need professional high-resolution Amazon ready photographs. Because Symo Global has a team of professionals in China, you will oftentimes receive your listing photographs before your product even leaves the country. This streamlined process will save you the time, money and energy needed to concentrate on marketing and other creative content strategies before your item is in stock and ready for sale. Visit SymoGlobal.com to learn more. Because a picture should be worth one thousand keywords. You're listening to the Awesomers podcast. Steve: You're listening to the Awesomers.com podcast episode series and this is Episode number 54 and as always all you have to do is go on over to Awesomers.com/54 to find the relevant show notes, details and the links that we talked about throughout today's episode. By the way, don't hesitate to leave us a comment on that page or why not leave a review while you're online and go to iTunes or Google Play or wherever your favorite place is. Leave us a review and let us know how we're doing. We're trying our best, but we're 54 episodes into this baby. Now, we're dropping them daily so we hope were doing something that you find to be of value. 1:53 (Steve introduces today’s guest, Tim Francis, founder of Great Assistant.) Now today my special guest, you're going to love it, his name is Tim Francis and he has done a number of things in his time and we're going to talk about that in today's episode. But one of the things is he's the founder of Great Assistant, which helps entrepreneurs get – wait for it, a great assistant. What a clever and descriptive term right. Now, for five years he failed again and again with trying to hire assistants and he kind of talks about some of that journey with us today.

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Mike Michalowicz — The Clockwork System

Play Episode Listen Later Sep 18, 2018 56:30

If Mike Michalowicz could show you the way out of the “hustle” and promised that in the process he could help you end your entrepreneurial poverty, would you step outside your comfort zone long enough to listen? Naturally, if you haven’t read one of this best selling author’s many entertaining and educational books on how to do just that, you’d ask why you’d listen to Mike in the first place. By the time he was 35, he’d founded and sold two multi-million dollar businesses, turned angel investor, lost all his profits, and has since launched a third million dollar business, so he’s got the CV to back up his advice. Listen in as Mike teaches us all about the queen bee role, the 4 D’s, and how to take a four week vacation from your business. If this episode shook loose some action steps that need tending to, follow up with Tim Francis on hiring the right key players and Paul Lemberg on setting business goals. "I think people are thinking we’ve got to work harder and harder and that is a fallacy. We need to think smarter and smarter. That’s the goal.”- Mike Michalowicz Some Topics We Discussed Include: Quit fighting, you both get credit for introducing Mike to each other guys… Who started that signature white suit first? Colonel Sanders, Dr. John Hammond or Michael Gerber? Matt describes Clockwork as the actionable E-Myth That story about Frank the mentor and the rusty lawn chair though What is a brand promise and how does it relate to a QBR (Queen Bee Role) This is not the QBR of the San Diego Padres What is the cram and scramble and why it’s the frenemy of small business owners How to flip the script on ego and guilt, the two killers of business self-sufficiency Not to be confused with the work-ation, for longer stints away from the “office” desk Seriously, if someone sculpted a naked guy and it’s one of the most recognizable pieces in art history, as a business owner, doing this is vital The 4 D’s of business ownership and how to use them to take four week vacations An effective strategy to make the leap into “spending” on your first (or next) employee The subtle difference between deciding and delegating and why you need to master the second as quickly as possible Why supporting an employee’s bad decision is a good practice Contact Mike Michalowicz: MikeMikalowicz.com Follow Mike on Facebook Watch Mike teach on YouTube References and Links Mentioned: Clockwork by Mike Michalowicz Profit First by Mike Michalowicz The Pumpkin Plan by Mike Michalowicz Traction by Gino Wickman Scaling Up by Vern Harnish E-Myth by Michael Gerber Start With Why by Simon Sinek Girl, Wash Your Face by Rachel Hollis Thrivecart Tim Francis - A Masterclass On Finding And Hiring The Right People Paul Lemberg - How To 10X Your Company’s Growth Ready to decide less and delegate more? Check out how you can when you check into the Advisory.

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Tim Francis — A Masterclass On Finding And Hiring The Right People

The Business Method Podcast: High-Performance & Entrepreneurship

Play Episode Listen Later Aug 28, 2018 82:17

Have you ever been a witness to “the moment?” It’s that moment of clarity in life when your state of health or misalignment with your business methods as a solopreneur takes you from broke to brilliant. Tim Francis and his journey are living testimony to the colossal impact of lucid thinking. Tim’s story began like many other entrepreneurs. He grew his business beyond his ability to get things done and took on an assistant to help him scale. He searched all the greatest places for “inexpensive” virtual help, from India to Russia, and most places in between. The problem was the time it didn’t save him and the quality control he couldn’t have. So, one after another, Tim got frustrated with his hired help and ended up taking back over “task” work and the grind went from 70 hour work weeks to 90 or more hours. Soon after entered the loss of clients’ capital in the stock market and real estate crash of 2008, hiring the wrong and extremely expensive “entrepreneurial” mentor, and a seriously painful illness that landed him back in his parents’ home recuperating. This was exactly what he needed to get to his own “moment.” Listen in to hear more about Tim’s mindset shift from consumer to producer, advice on how to hire the right people at the right time to grow and scale your business, and how to think of your newfound assistant as a revenue stream instead of a business expense. If the takeaways in this episode resonate with your current state of systems or team building, be sure to check out tips from Samantha Riley and Josh Bartlett too. There’s no leverage here. If there’s no return on my time, energy and money, why would I even bother…?”- Tim Francis Some Topics We Discussed Include: How to save 50-100 hours as an entrepreneur looking to hire your first or next staff member Are timeshare scooters the new Lamborghini? Speaking of Lambos, what is Matt’s definition of entrepreneurial success? Stop using this as a measure to define your worth as an entrepreneur and mindset shifts about delegation can happen Guess who used to believe personality test tools were like horoscopes? Tips to unpack your brain Is a shift from consumer mindset to producer mindset required to succeed in business How did solo business owners fall victim to consumer mindset in the first place? The three magic steps to 360 Delegation you can start right now Best tips for the DIY entrepreneur who chooses to run the hiring process by himself or herself The hiring process and the importance of psychometric tests Why Kolbe is a highly effective tool for finding the right fit for your next valuable team member These are the only three ways an entrepreneur should allocate their time during work hours to properly leverage, earn, grow and scale their businesses Contact Tim Francis: Visit Tim’s website for free resources or to book a call Follow Tim on Facebook Watch and learn from Tim on YouTube References and Links Mentioned: Great Assistant Toolbox Great Assistant website to book a consult Kolbe test The 4-Hour Workweek by Tim Ferriss The Millionaire Fastlane by MJ DeMarco Work The System by Sam Carpenter The E Myth by Michael Gerber Essentialism by Greg McKeown The One Thing by Gary Kelle Samantha Riley - A 9 Point Process To Take A Business To A Million And Beyond Josh Bartlett - How To Build A Solid Team And Create Rabid Fan Customers Ready for some help on deciding your next best step to delegate, grow and scale your business. Check into the Advisory for direction.

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Ep.316 ~ Not Having a Qualified Assistant Is Probably Holding You Back More Than You Know Part II ~ Tim Francis

Play Episode Listen Later Jul 26, 2018 25:20

Tim Francis ~ founder of GreatAssistant.com ~ Current Series ~ 100 Interviews with 100 Location-Independent Entrepreneurs that have over $1,000,000 in Annual Revenue Do you know that the majority of CEOs don't have an assistant? The main reason, they don't know how to properly train one and they would rather be doing other things. Finding a great assistant isn't easy, but today's guest explains how incredibly powerful it is to get a great assistant. Tim Francis joins us today, and Tim is the founder of GreatAssistant.com. His agency has placed over 150 top-rate assistants and he explains how most entrepreneurs are missing out on massive opportunities because they don't have an assistant. I really enjoyed this episode because Tim dives deep and shares about hiring and training assistants, and how his business has skyrocketed because he has such an incredible assistant. “The #1 reason most CEOs don't have an assistant based on a survey we did is, they don't know how to trust an assistant and I they don't know how to let go of control.” Tim Francis 02:05: Why Most CEOs Don't Have an Assistant 05:52: Training Your Assistant 13:05: What to Look for When Choosing an Assistant? 20:43: Difference Between 6-Figure & 7-Figure Tactics Tim Uses Regarding his Assistant Honorable Mentions: Babybathwater.com Contact Info: https://greatassistant.com/toolbox/

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Ep.315 ~ Not Having a Qualified Assistant Is Probably Holding You Back More Than You Know Part I ~ Tim Francis

The Business Method Podcast: High-Performance & Entrepreneurship

Play Episode Listen Later Jul 25, 2018 20:42

Tim Francis ~ founder of GreatAssistant.com ~ Current Series ~ 100 Interviews with 100 Location-Independent Entrepreneurs that have over $1,000,000 in Annual Revenue Do you know that the majority of CEOs don't have an assistant? The main reason, they don't know how to properly train one and they would rather be doing other things. Finding a great assistant isn't easy, but today's guest explains how incredibly powerful it is to get a great assistant. Tim Francis joins us today, and Tim is the founder of GreatAssistant.com. His agency has placed over 150 top-rate assistants and he explains how most entrepreneurs are missing out on massive opportunities because they don't have an assistant. I really enjoyed this episode because Tim dives deep and shares about hiring and training assistants, and how his business has skyrocketed because he has such an incredible assistant. 02:28: What Do Old Rich Guys Do? 05:28: Tim Kisses a Grizzly Bear and Meets the Queen 06:28 Tim Francis and The Mastery of Entrepreneurship 16:07: Surrendering to the Path of Entrepreneurship Honorable Mentions: Babybathwater.com Contact Info: https://greatassistant.com/toolbox/

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How to Get Started with An Executive Assistant w/ Tim Francis (TPS190)

get started executive assistant tim francis

Play Episode Listen Later Apr 9, 2018 148:35

Have you ever considered hiring an assistant to help you? Today we are talking to an expert on finding and hiring assistants, Tim Francis. Tim has hired more than one hundred assistants so he knows a thing or two about the topic. In this episode, you'll learn how to know when you're ready for your […]

How to Get Started with An Executive Assistant w/ Tim Francis (TPS190)

get started executive assistant tim francis

Play Episode Listen Later Apr 9, 2018 148:35

Have you ever considered hiring an assistant to help you? Today we are talking to an expert on finding and hiring assistants, Tim Francis. Tim has hired more than one hundred assistants so he knows a thing or two about the topic. In this episode, you’ll learn how to know when you’re ready for your […]

DGS 40: Level Up Your Property Management Business By Hiring a Great Assistant

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Play Episode Listen Later Mar 27, 2018 73:47

Do you need someone to help you build your dream? Someone who can handle your scheduling, email, and other tasks while you focus on the big stuff? Someone with the same native language and same culture? The only thing worse than not having an assistant is having the wrong assistant. Today, I am talking to Tim Francis, founder of the Great Assistant Program. During downtime as a touring drummer and after overcoming an illness, Tim had an interest in property management. He realized a brute-force method was not a sustainable long-term strategy. He needed help. He tried assistants from all over the world, only to have disastrous results. So, he created the Great Assistant Program. You'll Learn... [08:02] Tim had the common problems of letting go of control, not trusting others, not wanting to take time to train or manage, not knowing where to find assistants, and not knowing what to delegate. [08:35] After about four years, Tim was willing to offer higher pay to find an assistant in the United States or Canada and make a long-term commitment to them. [09:02] Tim learned that paying the lowest dollar amount and making the smallest commitment to someone, always resulted in them being here today and gone tomorrow. [09:47] Tim started using various tools, such as the Kolbe Index, that focus on different personalities and management styles. [09:56] Tim has had negative experiences using Upwork, a Website for freelancers to connect with business owners and entrepreneurs about jobs. [11:15] Tim discovered which marketing and operations tasks he could delegate to his assistant. [11:29] By having the right assistant, you can go from working 80 hours a week to getting so much done quickly in half the time. [11:48] Tim started helping others get an assistant, and over time he realized that there was a business need to help clients and friends find great assistants. [12:05] Tim created a management team and hired a corporate trainer to train assistants to make sure they are ready. [12:30] The Great Assistant Program has an 85 percent stick rate. For the remaining 15 percent of assistants that don’t fit, there is a 90-day rematch guarantee. [14:10] What’s the dollar-per-hour cost in real terms? You can pay someone in the Philippines $4 or someone in the United States or Canada for $16-20. The Philippines is less expensive, but it takes hours to explain things repeatedly and fix mistakes later. How much have your really spent? [16:21] If you have an assistant from North America that is high-caliber, they will produce at least 2-3X the work and results. You can feel safe that they understand you and trust that they will treat your customers well. [18:28] Finding a great assistant can be an issue for entrepreneurs starting out to multi-millionaires. It doesn’t matter how big or small you are. [19:14] Time is your scarcest and most valuable resource. Give people money to get more time. [19:48] The Great Assistant Program takes care of what you need to find the right assistant. It takes everything off your plate - from posting jobs, figuring out what you need, to finding matches. [21:15] You are probably willing to pay thousands of dollars to undo what previous assistants had done. You don’t want to play Russian Roulette anymore. [22:40] Go to DoorGrow.com/greatassistant and fill out the form that determines if you need a great assistant. Plus you get a video gift! [24:01] What is your #1 frustration or challenge in getting a great assistant? The #1 response was control and trust. [24:33] Anytime in business, including property management, if you feel like you are taking a blind risk, that is a horrible feeling. Use the process provided by the Great Assistant Program to reduce the risk. It involves expanding your pool of talent, using the Kolbe Index, and trying work and cognitive tests. [26:23] How do you determine what you will have an assistant do? In property management, there is a lot of work to do. Have your assistant work on preparatory documents, lease renewals, pulling records, scheduling interviews, research, setting up events, posting rental ads, contract signing, scheduling move-in appointments, and tenant screening. [29:15] Just like with surgery, the surgeon does not prepare the patient and tools. The surgeon only does what is appropriate. This is not a form of superiority, it is about appropriateness, and everything done regarding the surgery is vital. [31:09] Critical decisions when it comes to anything that is strategy and high-level skill or high-level access is yours to handle and keep as the property manager. [33:28] Unpacking is the secret to delegating work. Categorize your email inbox for your assistant to tackle specific areas, then you do not need to worry about them accessing sensitive information. [34:53] As a business owner, you need to shift your focus away from tactical work and shift it toward strategic work that moves your business forward. [35:05] Develop standard operating procedures (SOPs) to teach your assistant how to do specific tasks and perform processes. If you can do it once, someone else can do it forever. [40:12] For example, if your assistant handles tasks related to an event, it gives you time to connect with people rather than running around performing tactical tasks. [41:41] Some fear having a virtual assistant rather than an in-office assistant. However, having a virtual assistant can be a competitive advantage. You are not bombarded with constant interruptions through questions and offerings to help, plus you cut your staffing costs. [44:05] For example, you are in a fender-bender and what to fix your car. You face a myriad of factors and a decision to make. If you want to fix your car good and fast, it’s not going to be cheap. If you want it to be fast and cheap, it’s not going to be very good. If you want it to be cheap and good, your going to have to call your uncle to work on it. So, it is not going to be done fast. Good, fast, cheap - usually, you can only pick two of the three. You can’t have it all! [45:08] In property management, the three pieces involved with hiring an assistant are talent, compensation, and working conditions. For a 9-to-5 traditional position that meets all three, you have to pay a ton. If you are more flexible on the work conditions, you can get someone at your preferred pay rate who is exceptionally talented. [46:45] What is more important than salary to these qualified applicants is being able to see their family more often and be a part of precious, once-in-a-lifetime moments. [47:41] What percentage of Americans want to work from home? About 67-68 Americans wish they could work full-time from home. [48:39] Various technology and tools, including videos and online project management software, allow more people to work from home. [51:08] You don’t need to feel like you are exploiting someone by paying them $16-20 per hour. The reality is that if you let someone work from home, they truly appreciate and value the time it gives them with their family, the ability to work in the comfort of their own home, and the money they save on not having to commute or on child care. Working conditions are part of the compensation. [53:40] When your relationship with an assistant does not work out, figure out why. Did you get an assistant too early? Don’t know what the high- and low-level tasks are yet? [57:00] If you are an entrepreneur who sees your team as some sort of servitude or slave to you, then you are not a good fit for the Great Assistant Program. You can’t treat someone terribly because you are the problem. Instead, how can you support your team? [59:00] As an entrepreneur, see the possibilities that come with getting the right person to support you and embracing the role of being a coach. [01:01:00] What is the order of what you are delegating? As an entrepreneur, rather than going off and doing something else once you hire an assistant, instead show them how to take over stuff that you are already doing. Also, pick the right tasks in the right order. [01:02:39] Record yourself performing a non-critical task that is easy to learn and teach, let your assistant watch it, then watch them perform the task. The training cycle is complete, and you are getting a pay off just a few days later. [01:03:48] Trough of Sorrow: The thought that once you hire an assistant, everything is going to be sunshine and rainbows. The reality is the opposite because you need to train, onboard, and manage them. The negative investment becomes less and turns into a positive ROI. [01:04:45] Investor Mindset: The assistant keeps getting better as you invest in them over time. [01:06:25] View every team member as an investment. The longer you have them, the better they get. Look for a relationship that will make a massive difference to your company. [01:07:45] Energy Management vs. Time Management: The biggest wins to when you onboard an assistant is to figure out what’s taking you time and what’s taking you time that you hate doing? The things you hate, are the things your assistant loves to do. Tweetables There is compound interest in the people you hire. Your very first hire should be an assistant. It’s a problem and a challenge knowing how to get an assistant. Resources Great Assistant; DoorGrow.com/greatassistant The E-Myth Work the System Kolbe Index Upwork Jason Fried The 4-Hour Workweek Loom Scaling Up DoorGrowClub DoorGrow on iTunes

Delegating Tasks and Using Assistants with Tim Francis - Episode 50

The Advisor Advantage

Play Episode Listen Later Jan 4, 2018 25:25

Tim Francis shares insights and strategies about using leverage in your advisor business to save at minimum 10 hour per week. These insights will help you feel recharged and ready to go to the next level. To learn more about the prosperity movement and help you and your clients build and keep wealth visit www.TheAdvisorAdvantage.com To learn more about the Prosperity Economics Movement http://prosperityeconomicsadvisors.com/how-to-keep-your-mindset-positive-bonus-episode Links and Resources from this Episode Connect with Tim Francis https://greatassistant.com https://www.profitfactory.com https://www.profitfactory.com/100tasks/ - 100 Tasks You Can Delegate Show Notes Top tasks that advisors can offload - 2:55 How to decide what to delegate - 7:03 The #1 issue to determining what you can hand off to an assistant - 8:20 What Tim realized when he first got an assistant - 12:03 The trough of sorrow - 16:18 You typically hit break even point within 1-3 months with an assistant - 20:00 To take the next step to get an assistant www.greatassistant.com/apply - 23:15 Review, Subscribe and Share If you like what you hear please leave a review by clicking here Make sure you're subscribed to the podcast so you get the latest episodes. Click here to subscribe with iTunes Click here to subscribe with Stitcher Click here to subscribe with RSS

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Bollocks to Anxiety - Tim Francis

The Last Supper

Play Episode Listen Later Sep 4, 2017 38:50

Tim Francis, ex-footballer, head boy and confidante talks Vesta curry, playing for Arsenal and 3 tips for transformational living.

122: How to Find a Great Assistant | Tim Francis

Freelance Transformation

Play Episode Listen Later Jul 2, 2017 63:18

If you’re a solo freelancer, it’s so easy to think that hiring an assistant is just plain out of reach and expensive. But that’s just not true. Hiring an assistant is one of the biggest wins that you can create for yourself. When an assistant does the low value work of billing, invoicing, emails, scheduling, etc., then your time is freed up to do the high value client work or getting new business or levelling up your skills. But it is important to find the right person, the kind of person that will take work off your plate instead of creating more of it. Tim Francis of Profit Factory and GreatAssistant.com has spent a lot of time working with entrepreneurs to match them to great assistant. Tim shares what makes a great assistant and his process for finding that one amazing one. https://freelancetransformation.com/episode122

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Set the Rules and Get Outta the Way

Cash Out BIG | Double the Value of Your Business

Play Episode Listen Later Jun 20, 2017 35:36

Listen to the Episode Below: Entrepreneurs have this “loveable hubris,” where they think they have their whole lives to build and scale their business. But what happens if something unexpected knocks you off your game? Do you have an “engine room” that can keep the wheels humming in your absence? In this interview, Tim Francis ... Read More The post Set the Rules and Get Outta the Way appeared first on Business Exponential.

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Set the Rules and Get Outta the Way

Cash Out BIG | Double the Value of Your Business

Play Episode Listen Later Jun 20, 2017 35:36

tim francis business exponential

The Secret To Getting A Great Assistant with Tim Francis

Bacon Wrapped Business With Brad Costanzo | Sizzling Hot Business Advice Guaranteed To Make You Fat...PROFITS!

Play Episode Listen Later May 2, 2017 70:25

Tim Francis is the Founder of Great Assistant, a done-for-you service that helps entrepreneurs get a great assistant. For years, Tim had a stubborn attitude that he could work 80 hours per week and do everything on his own. All that changed when a sudden stress-induced case of Erythema Nodosum literally stopped Tim in his tracks at age 28. For three months, he was unable to walk and asked himself, “What have I done to put myself in this situation?” Putting his ego aside, he got over himself, learned to be a solid team-builder and delegator, and cracked the code to find a great assistant. Combining new delegation skills with his US-based assistant Sarah, he finally got the bottom 80% off his task list and focused on the top 20%. This rapidly multiplied his consulting rate from $40/hour to $1,000/hour, while also reducing his overall workload. Today, Tim helps other entrepreneurs get great assistants so they can avoid all the pain and suffering he went through. Some Topics We Discussed Include: The frustrations of getting a great assistant When to delegate to an assistant The 360 Delegation Reasons why an assistant would fail Decision-making guidelines The definition of "done" and what it implies Useful hiring platform and tools The perfect job posting Tim's process of training assistants Learn more about Tim and get the full shownotes at https://baconwrappedbusiness.com/greatassistant/ Love the show? Subscribe, rate, review, and share! Here’s How » Join the Bacon Wrapped Business Community today: Bacon Wrapped Business on Facebook Brad Costanzo on Facebook Brad Costanzo on LinkedIn Brad Costanzo on YouTube Brad Costanzo on Twitter

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Mission Update - Taste of Paradise Farm (Tim Francis)

Berry Community Church

Play Episode Listen Later Apr 8, 2017 8:49

South Coast Life Church

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Tim Francis

Catholic Women Now

Play Episode Listen Later Jan 5, 2017 29:35

Now 2000 years later, the Lord is still working miracles to prove He is alive and present in Body, Blood, Soul and Divinity on his altars in the form of Bread and Wine that has been consecrated by a Catholic priest. From a scientific point of view it is well documented that life cannot come from non-living matter. The events presented, each an instance of non-living matter transformed into living matter, are significant standing alone but even stronger when considered together. Tim shares details of these modern miracles and the scientific documentation that confirms the living presence in the Eucharist.

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3 Keys to Using the 80/20 Rule in Your Business for Exponential Growth (TPS119)

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Play Episode Listen Later Nov 28, 2016

This is part 2 of our conversation on the 80/20 rule with Tim Francis. If you missed part 1, visit theproductivityshow.com/118, where we covered the 5 levels of 80/20. In this episode, we talk about how businesses have used the 80/20 rule to create exponential growth. Tim and Thanh take us through real world examples […]

3 Keys to Using the 80/20 Rule in Your Business for Exponential Growth (TPS119)

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Play Episode Listen Later Nov 28, 2016 41:47

5 Ways to Apply the 80/20 Rule To Free Up 2+ Hours A Week (TPS118)

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Play Episode Listen Later Nov 21, 2016

The 80/20 is an important concept, one that is often appreciated but also relatively difficult to find practical applications for in your own life. In this episode, you're going to learn the framework for implementing the 80/20 in all areas of your life and work. The 5 levels laid out by our guest Tim Francis will […]

5 Ways to Apply the 80/20 Rule To Free Up 2+ Hours A Week (TPS118)

80/20 rule freeup tim francis

Play Episode Listen Later Nov 21, 2016 43:47

The 80/20 is an important concept, one that is often appreciated but also relatively difficult to find practical applications for in your own life. In this episode, you’re going to learn the framework for implementing the 80/20 in all areas of your life and work. The 5 levels laid out by our guest Tim Francis will […]

Best of Catholic Women Now 2016 - Tim Francis

Catholic Women Now

Play Episode Listen Later Jun 6, 2016 28:44

Tim Francis shares Eucharistic Miracles

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086: (Part 3) The Art & Science Of Doing Twice As Much In Half The Time Using SCRUM For Ecommerce

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Play Episode Listen Later Aug 13, 2015 41:00

If you've listened to parts one and two of this three-part series you should have a firm grasp on scrum, the methodology we use to help us do twice as much in half the time. The final episode in this series will cover our personal experiences using the methodology, how we've modified it to fit our business, the things we're improving as we move along, and how we think you should apply it to your ecommerce company. Plus, we also have a special guest joining us, and he goes by the name "Master Splinter." No, he's not a mutant rat. The Scrum Methodology was originally designed for technical projects, but now it's being applied to business and it's been a smashing success for many. Our own experience has been extremely positive. Our team is on the same page, we're doing the right things at the right time, and we're knocking out project after project weekly. This episode is part three in a 3-part series about applying the scrum methodology to innovate with disciplined execution while getting twice as much done in half the time. Tim Francis is the guest on the first two episodes in this series. He is a Scrum "master" so to speak and he taught us the ins and outs of the process. In the first two episodes of this series he outlines what scrum looks like and how you can use it in your business. Part one is an overview of the methodology, part two is how to execute the methodology, and part three is a review of how we implement scrum into our business and how you can apply it to yours. Key Takeaways from the Show How scrum can help anyone do twice as much in half the time Why and how the scrum framework applies to ecommerce A complete breakdown of the 5 essential components of successful scrum implementation The most inefficient way to get projects done Links / Resources “Get Twice As Much Done In Half The Time with Scrum” Process Map & Resource Links BOOK - Mindset the New Psychology of Success Subscribe & Review To get more awesome Ecommerce Influence content sent directly to your device and into your ears as they become available, you can easily subscribe. Also, ratings and reviews on iTunes (hopefully 5-stars!) help us tremendously and we’re very grateful for them. We do read all of the reviews and we’ll answer your questions or comments on future episodes.

Episode 13: How to Use “The Engine Room” to Transition from Business Operator to Business Owner – with Tim Francis

eCommerce Marketing Podcast

Play Episode Listen Later Aug 11, 2015 25:57

Marketing Strategies Revealed in this Episode: How to free your time for marketing How to build an engine room for your business Project management strategies

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085: (Part 2) The Art & Science Of Doing Twice As Much In Half The Time Using SCRUM For Ecommerce

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Play Episode Listen Later Aug 6, 2015 45:59

Getting twice as much done in half the time seems like a fantasy, but it can become a reality if you're using the scrum methodology. If you're looking for the silver bullet to increase productivity, this could be it for you, it has been for us. The Scrum Methodology was originally designed for technical projects, but now it's being applied to business and it's been a smashing success for many. Our own experience has been extremely positive. Our team is on the same page, we're doing the right things at the right time, and we're knocking out project after project weekly. Tim Francis is the guest on the first two episodes in this series. He is a scrum "master" so to speak and he taught us the ins and outs of the process. In this series he's going to outline what scrum looks like and how you can use it in your business. This episode is part two in a 3-part series about applying the scrum methodology to innovate with disciplined execution while getting twice as much done in half the time. Part one is an overview of the methodology, part two covers how to execute the methodology, and part three is a review of how we implemented scrum into our business and how you can apply it to yours. Key Takeaways from the Show How scrum can help anyone do twice as much in half the time Why and how the scrum framework applies to ecommerce A complete breakdown of the 5 essential components of successful scrum implementation The most inefficient way to get projects done Links / Resources “Get Twice As Much Done In Half The Time with Scrum” Process Map & Resource Links Profit Factory Tim Francis Twitter Subscribe & Review To get more awesome Ecommerce Influence content sent directly to your device and into your ears as they become available, you can easily subscribe. Also, ratings and reviews on iTunes (hopefully 5-stars!) help us tremendously and we’re very grateful for them. We do read all of the reviews and we’ll answer your questions or comments on future episodes.

084: (Part 1) The Art & Science Of Doing Twice As Much In Half The Time Using Scrum For Ecommerce

science ecommerce key takeaways scrum show how tim francis

Play Episode Listen Later Jul 30, 2015 38:23

It seems like we're all looking for the silver bullet when it comes to getting more done in our business. Look no further. There is a methodology that will help you do twice as much in half the time. Too good to be true? We thought so, too...until we implemented it. Now our team is producing more work, at higher quality, and in much less time. And so can you. The Scrum Methodology was originally designed for technical projects, but now it's being applied to business and it's been a smashing success for many. Our own experience has been extremely positive. Our team is on the same page, we're doing the right things at the right time, and we're knocking out project after project weekly. Tim Francis is the guest on the first two episodes in this series. He is a scrum "master" so to speak and he taught us the ins and outs of the process.In this series he's going to outline what scrum looks like and how you can use it in your business. This episode is part one in a 3-part series about applying the scrum methodology to innovate with disciplined execution while getting twice as much done in half the time. Part one is an overview of the methodology, part two is how to execute the methodology, and part three is a review of how we implement scrum into our business and how you can apply it to yours. Key Takeaways from the Show How scrum can help anyone do twice as much in half the time Why and how the scrum methodology applies to ecommerce The 5 essential components of successful scrum implementation The most inefficient way to get projects done Links / Resources "Get Twice As Much Done In Half The Time with Scrum” Process Map & Resource Links Profit Factory Tim Francis Twitter Subscribe & Review To get more awesome Ecommerce Influence content sent directly to your device and into your ears as they become available, you can easily subscribe. Also, ratings and reviews on iTunes (hopefully 5-stars!) help us tremendously a we’re very grateful for them. We do read all of the reviews and we’ll answer your questions or comments on future episodes.

067: Tim Francis - How To Develop Systems That Can Grow Your Ecommerce Company By 50% While Cutting Workload By 20-25%