Podcasts about Amazon Web Services

Join AWS executives Tony Chor (VP, Builderworks) and Becky Weiss (VP, Distinguished Engineer) as they discuss implementing generative AI in enterprise software development. This conversation reveals how organizations are finding unexpected value in AI-powered "outer loop" tasks like documentation and ticket management, rather than just code generation. The executives share insights on managing workforce concerns, highlight how junior engineers are often leading AI adoption, and discuss the democratization of development through AI tools. Whether you're navigating developer resistance to AI or looking to maximize its benefits, this discussion offers practical perspectives on integrating generative AI into development workflows, complete with strategic advice for leaders on experimentation and adaptation in this rapidly evolving technology landscape.

I'm joined by my sister Melanie LeGrande—an absolute force in the world of social impact, philanthropy, and corporate responsibility! With 20+ years of experience leading powerful initiatives for Major League Baseball, the Baltimore Ravens, and Amazon Web Services, she shares how entrepreneurs like us can give back in meaningful ways—no matter what stage of business we're in.We talk about using your time, talent, and treasure to make a difference, how small acts of kindness can create a ripple effect, and ways to integrate service into your brand in an authentic, impactful way!I'm only a DM away on Instagram:https://instagram.com/angiejanineConnect with Melanie on LinkedIn:https://www.linkedin.com/in/melanielegrande/Connect with Melanie on Instagram:https://www.instagram.com/mel_onthemap/For full show notes and links from today's episode, visit:https://angiemcpherson.com/41

EA Rockett, VP Legal at Adobe and "legal CTO," discusses how to effectively implement generative AI within organizations through a structured yet enabling approach. Rockett shares Adobe's six-dimensional framework (A through F) for evaluating AI use cases, which helps teams think through everything from the technology and data inputs to the intended audience and objectives. The conversation also explores how organizations can move beyond the "do more with less" mindset to embrace AI ethically, emphasizing the importance of starting with AI ethics rather than policies and procedures to create a foundation for responsible AI implementation.

In ERP news this week, Oracle announced new cloud services – Oracle Banking Retail Lending Servicing Cloud Service and Oracle Banking Collections Cloud Service, Sage announced significant progress in its ongoing collaboration with Amazon Web Services (AWS), OneStream announced financial results for its first quarter ended March 31, 2025, and Epicor announced at its Epicor Insights 2025 user conference, the general availability of its latest agentic AI capabilities of Epicor Prism and predictive ML of Epicor Grow AI. Connect with us!https://www.erpadvisorsgroup.com866-499-8550LinkedIn:https://www.linkedin.com/company/erp-advisors-groupTwitter:https://twitter.com/erpadvisorsgrpFacebook:https://www.facebook.com/erpadvisorsInstagram:https://www.instagram.com/erpadvisorsgroupPinterest:https://www.pinterest.com/erpadvisorsgroupMedium:https://medium.com/@erpadvisorsgroup

EduCampus has announced an initiative, developed in conjunction with Amazon Web Services (AWS), to drive greater innovation in Ireland's Higher Education sector. Through a series of exploratory workshops and discovery activities, EduCampus will identify and pilot a selection of AWS's latest industry solutions designed to enhance digital transformation. EduCampus provides shared IT services, essential ICT applications, and management information systems (MIS) for Ireland's higher education and research sectors. It facilitates software licensing, cloud migration, and digital transformation, ensuring cost-effective, scalable, and secure solutions. The solutions will focus on areas such as personalised student support and advanced data management for research, and EduCampus will engage with its current education client base to identify which solutions can be most effectively piloted and scaled. AI in Education The initiative will explore learning enhancements which leverage AI to personalise student learning experiences through adaptive platforms, intelligent tutoring, and predictive analytics. Intelligent campus operations will investigate AI-driven automation in areas such as resource allocation and predictive maintenance. Cloud-based systems have the power to streamline administrative tasks, improve energy efficiency, and enhance overall campus management by integrating real-time data insights. In delivering these workshops, EduCampus will partner with Version 1, whose expertise will further enrich the discovery process, ensuring that institutions receive tailored guidance on integrating cutting-edge technologies into their ecosystems. The delivery of these solutions will be supported in conjunction with systems currently being developed by AWS, ensuring cloud-native scalability, reliability, and access to advanced AI and data analytics capabilities. "We believe this collaboration will unlock transformative opportunities for the higher education sector," said Paddy Naughton, CEO of EduCampus. "By leveraging AWS's advanced solutions and working closely with our clients, we aim to co-create impactful innovations that address real-world challenges in Higher Education. The solutions will aim to address key challenges and drive digital transformation in Higher Education and Research. AI-powered tools have the ability to support early intervention strategies by identifying at-risk students and providing tailored academic recommendations." Brad Mallard, Chief Technology Officer at Version 1, commented, "It is rewarding for us to support the positive impact that Digital Transformation, including Research Data Management, Sustainability and AI, can have in the Higher Education Sector, and we're particularly pleased to support EduCampus in leading the way forward with innovation. The work that is being done here will be impactful and leverage powerful technologies as a key enabler to drive the future of the education system and ecosystem."

Edição de 14 de Maio 2025

Ever wonder how AWS protects the data of millions of customers while staying ahead of evolving security threats? Get a peek behind the curtain as AWS CISO Chris Betz discusses threat intelligence tools and cloud security at scale. In this candid conversation, AWS Enterprise Strategist Clarke Rodgers sits down with Betz to discuss AWS's philosophy of "invisible security" - protecting customers seamlessly without disrupting their operations. Learn how AWS leverages tools like MadPot, Sonaris, and GuardDuty to detect emerging threats and enhance security operations. Betz also shares valuable insights on board communication, talent development, and building versus buying security solutions at scale.

Annapurna Labs is not a household name, but its chips play a major role in Amazon Web Services and the company's broader AI strategy. WSJ Science of Success columnist Ben Cohen explains. Plus, Apple is facing an existential crisis: Should it keep focusing on hardware or pour its energy into improving its software, namely Siri? WSJ senior personal tech columnist Joanna Stern describes what the two paths could look like for the iPhone-maker. Sign up for the WSJ's free Technology newsletter. Learn more about your ad choices. Visit megaphone.fm/adchoices

OpenAI is making moves to go public. Apple and Anthropic are teaming up for vibe coding. And Google is quietly continuing its dominance with a quiet update to the world's most powerful AI model.Once again, the big names are shaking up the AI space. Don't burn hours a day trying to keep up. Spend your Mondays with Everyday AI and our weekly 'AI News that Matters' segment. You'll be the smartest person in AI at your company.Newsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion: Have a question? Join the convo here.Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: info@youreverydayai.comConnect with Jordan on LinkedInTopics Covered in This Episode:Anthropic and Apple AI PartnershipApple AI Coding with Anthropic's ClaudeOpenAI's Wind Surf AcquisitionAI Search Engines in Apple's SafariOpenAI and FDA Drug Approval TalksGoogle Gemini 2.5 Pro IO EditionAmazon AI Coding Tool KiroOpenAI's Nonprofit Control DecisionTimestamps:00:00 "Everyday AI: Podcast and Newsletter"03:44 Apple Eyes External AI Partnerships07:12 OpenAI's Wind Surf Acquisition Disrupts Coding10:28 Windsurf Model Selection and Future14:24 Apple's AI Search Engine Shift20:45 FDA-OpenAI AI Drug Approval Talks22:50 AI Literacy Challenges27:14 "Gemini 2.5 Pro Unveiled"31:27 Advanced AI Coding Tools Emerging34:50 OpenAI Governance and Structure Shift36:50 OpenAI-Microsoft Partnership Revamp Talks42:40 Tech Giants Shake Up AI LandscapeKeywords:Anthropic, Apple, Vibe coding, Google Gemini, 2.5 pro IO edition, OpenAI, Microsoft partnership, IPO, Artificial General Intelligence, AI coding models, Claude SONNET, Swift Assist, Anthropic's Claude, Wind Surf, $3 billion acquisition, AI IDE, Race car driver analogy, AI search engines, Safari, Perplexity AI, ChatGPT, Search engine market, FDA, Drug approval process, AI-assisted scientific review, Google IO edition, Web dev arena leaderboard, Amazon Web Services, AI-powered code generation, Kiro, Multimodal capabilities, OpenAI nonprofit arm, Public Benefits Corporation, Equity stake, Microsoft partnership renegotiation, $13 billion investment, SoftBank, Oracle, Stargate projectSend Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) Ready for ROI on GenAI? Go to youreverydayai.com/partner

For episode 518, Brandon Zemp is joined by Srini Parthasarathy, CTO of Shardeum. Srini joined Shardeum with over 30 years of experience in CTO and lead engineering positions in both the traditional and blockchain technology industries. Immediately prior to his new role, Mr. Parthasarathy served as CTO of Game of Silks, Inc. Previous to Mr. Parthasarathy's role at Game of Silks he served as Chief Crypton of Crypton Labs, VP of Engineering for DraftKings, Inc., and Enterprise Architect for Amazon Web Services. He also held several CTO and lead engineering positions for firms such as Ioconic, iMedicor, iDistribute, and Animatix Studios, Inc.

This week on the GeekWire Podcast: The rapid acceleration of artificial intelligence takes center stage in business technology spending, in Washington D.C., and in the global tech power struggle. We break down a headline-grabbing U.S. Senate hearing on AI and U.S.–China competitiveness, featuring testimony from Microsoft’s Brad Smith and OpenAI’s Sam Altman. There was also a fun Seattle tech callback in the form of a hot-mic moment from Sen. Maria Cantwell during Sen. Ted Cruz's opening statement. Plus, we dive into a new global survey from Amazon Web Services showing just how quickly companies are making generative AI their top tech priority — even ahead of cybersecurity. U.S. Senate Committee on Commerce, Science, and Transportation: Winning the AI Race: Strengthening U.S. Capabilities in Computing and Innovation OpenAI CEO Sam Altman: ChatGPT will ‘probably not’ replace Google as top search engine Previously: Microsoft asks Trump to loosen chip export limits Bloomberg: Trump plans to rescind AI chip export curbs Amazon Web Services Generative AI Adoption Index Generative AI tops cybersecurity in 2025 tech budget priorities, new AWS study finds With GeekWire co-founders Todd Bishop and John Cook.See omnystudio.com/listener for privacy information.

How is AI transforming professional soccer? Join AWS Enterprise Strategist Matthias Patzak and Hendrik Weber, SVP of Sports-Technology Innovation at Bundesliga (DFL), for an inside look at how Germany's premier football league is revolutionizing the fan experience through real-time data analytics. Weber discusses how the DFL collects and uses real-time match data, including player tracking and event annotation, to enhance live commentary and support team strategies. Tune in to hear about the company's data-driven AI journey and the challenges it faced balancing experimentation against fan expectations. Discover how one of Europe's top leagues leverages data strategy to stay competitive in the evolving world of sports entertainment.

Host Justin Barnes recorded live at HIMSS25 in Las Vegas. Stay tuned for the next few weeks to hear all his guests.This week his guests are Michael Kirchhoff, Chief Innovation Officer, Patient Safety Officer at Cooper University Health Care, and Ashwini Davison, MD, CMIO - Oncology at Amazon Web Services (AWS). To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Ruth Buscombe, a leading Formula 1 strategist, takes us behind the scenes of high-stakes racing strategy and leadership. She shares valuable lessons about data-driven decision making, the importance of clear communication in large teams, and how handling failure and pressure are crucial elements of success in both motorsport and business.

In this Executive Insights podcast episode, FT Group CEO John Ridding discusses how he led the organization's successful digital transformation while maintaining its journalistic integrity, pioneering the digital subscription model and leveraging new technologies like AI, all while ensuring the FT's culture and values remain strong through clear principles and inclusive leadership.

Gloria Osardu urges researchers to slow down, understand the business, and partner with intention—sharing why empathy, alignment, and asking the right questions are the foundation for research that matters. Highlights include: 05:02 – How did your parents shape your worldview and curiosity? 15:22 – Why is success as a research leader about facilitating others? 24:26 – What does “understanding the business” really mean? 30:43 – What does “skin in the game” mean for stakeholders? 45:24 – How has embracing slowness changed your approach to leadership? === Who is Gloria Osardu? Gloria is a Senior Director and Global Head of UX Research, Brand, and Consumer Insights at Yahoo!, where she leads initiatives to deepen Yahoo's understanding of consumer behaviour, aligning the company's brand, product, and marketing strategies with these insights. Before joining Yahoo!, Gloria was Senior Director and Head of UX Research and Insights at Gusto, where she built and led Gusto's Global Product Experience Research Team, overseeing both research and research operations professionals. She has also held senior research roles at Amazon Web Services, where she led UX Research Operations and Programs, and at Capital One, where she headed UX Research for their Enterprise AI and ML Platforms. With extensive commercial experience in customer insights and analytics, Gloria also brings an impressive academic background, holding a PhD in Human-Computer Interaction, a Master of Science in Applied Health Informatics, and a Bachelor of Science in Computer Science. A committed contributor to our field, Gloria is a long-standing mentor with the Computing Research Association and has been featured in User Weekly, as well as on podcasts like Black Stories and Saving UX. === Find Gloria here: LinkedIn: https://www.linkedin.com/in/gloriaosardu/ ====== Subscribe to Brave UX Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Apple Podcast Spotify YouTube Podbean Follow us on our other social channels for more great Brave UX content! LinkedIn TikTok Instagram Brendan Jarvis hosts the Show, and you can find him here: Brendan Jarvis on LinkedIn The Space InBetween Website

New Relic's Head of AI and ML Innovation, Camden Swita discusses their four-cornered AI strategy and envisions a future of "agentic orchestration" with specialized agents.Topics Include:Introduction of Camden Swita, Head of AI at New Relic.New Relic invented the observability space for monitoring applications.Started with Java workloads monitoring and APM.Evolved into full-stack observability with infrastructure and browser monitoring.Uses advanced query language (NRQL) with time series database.AI strategy focuses on AI ops for automation.First cornerstone: Intelligent detection capabilities with machine learning.Second cornerstone: Incident response with generative AI assistance.Third cornerstone: Problem management with root cause analysis.Fourth cornerstone: Knowledge management to improve future detection.Initially overwhelmed by "ocean of possibilities" with LLMs.Needed narrow scope and guardrails for measurable progress.Natural language to NRQL translation proved immensely complex.Selecting from thousands of possible events caused accuracy issues.Shifted from "one tool" approach to many specialized tools.Created routing layer to select right tool for each job.Evaluation of NRQL is challenging even when syntactically correct.Implemented multi-stage validation with user confirmation step.AWS partnership involves fine-tuning models for NRQL translation.Using Bedrock to select appropriate models for different tasks.Initially advised prototyping on biggest, best available models.Now recommends considering specialized, targeted models from start.Agent development platforms have improved significantly since beginning.Future focus: "Agentic orchestration" with specialized agents.Envisions agents communicating through APIs without human prompts.Integration with AWS tools like Amazon Q.Industry possibly plateauing in large language model improvements.Increasing focus on inference-time compute in newer models.Context and quality prompts remain crucial despite model advances.Potential pros and cons to inference-time compute approach.Participants:Camden Swita – Head of AI & ML Innovation, Product Management, New RelicSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon/isv/

Stephen Grootes speaks to Dr Leila Fourie, JSE Group CEO about the company's collaboration with Nasdaq and Amazon Web Services (AWS) to modernize market infrastructure and drive innovation in the South African capital markets. The Money Show is a podcast hosted by well-known journalist and radio presenter, Stephen Grootes. He explores the latest economic trends, business developments, investment opportunities, and personal finance strategies. Each episode features engaging conversations with top newsmakers, industry experts, financial advisors, entrepreneurs, and politicians, offering you thought-provoking insights to navigate the ever-changing financial landscape.Thank you for listening to The Money Show podcast.Listen live - The Money Show with Stephen Grootes is broadcast weekdays between 18:00 and 20:00 (SA Time) on 702 and CapeTalk.There’s more from the show at www.themoneyshow.co.zaSubscribe to the Money Show daily and weekly newslettersThe Money Show is brought to you by Absa.Follow us on:702 on Facebook: www.facebook.com/TalkRadio702702 on TikTok: www.tiktok.com/@talkradio702702 on Instagram: www.instagram.com/talkradio702702 on X: www.x.com/Radio702702 on YouTube: www.youtube.com/@radio702CapeTalk on Facebook: www.facebook.com/CapeTalkCapeTalk on TikTok: www.tiktok.com/@capetalkCapeTalk on Instagram: www.instagram.com/capetalkzaCapeTalk on YouTube: www.youtube.com/@CapeTalk567CapeTalk on X: www.x.com/CapeTalk See omnystudio.com/listener for privacy information.

Jon Yoo, CEO of Suger, shares how his company automates the complex & challenging workflows of selling software through cloud marketplaces like AWS.Topics Include:Jon Yoo is co-founder/CEO of Suger.Suger automates B2B marketplace workflows.Handles listing, contracts, offers, billing for marketplaces like AWS.Co-founder previously led Confluent's marketplace enablement product.Confluent had 40-50% revenue through cloud marketplaces.Required 10-20 engineers working solely on marketplace integration.Engineers prefer core product work over marketplace integration.Product/engineering leaders struggle with marketplace deployment requirements.Marketplace customers adopt without marketing, creating unexpected management needs.Version control is challenging for marketplace-deployed products.License management through marketplace creates engineering challenges.Suger helps sell, resell, co-sell through AWS Marketplace.Marketplace integration isn't one-time; requires ongoing maintenance.Business users constantly request marketplace automation features.Suger works with Snowflake, Intel, and AI startups.Data security concerns drive self-hosted AI deployments.AI products increasingly deploy via AMI/container solutions.AI products use usage-based pricing, not seat-based.Usage-based pricing creates complex billing challenges.AI products are tested at unprecedented rates.Two deployment options: vendor cloud or customer cloud.SaaS requires reporting usage to marketplace APIs.Customer-hosted deployment simplifies some billing aspects.Marketplaces need integration with ERP systems.Version control particularly challenging for AI products.Companies need automated updates for marketplace-deployed products.License management includes scaling up/down and expiration handling.Suger aims to integrate with GitHub for automatic updates.Participants:· Jon Yoo – CEO and Co-founder, SugerSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon/isv/

In this episode, AWS Enterprise Strategist Tom Soderstrom sits down with Ron Keesing, Chief AI Officer at Leidos, a Fortune 300 company. As a newly minted CAIO, Ron aims to infuse AI into Leidos' strategy at every level, moving from centralized AI projects to a distributed model of excellence across the organization. Listen in as Ron shares insights from his 20+ years of experience, including strategies for measuring AI success, creating effective human-AI partnerships, and managing AI governance at scale. Whether you're an aspiring AI leader or scaling AI in your organization, this discussion offers valuable insights from a pioneering AI executive.

For many brands, AI is revolutionizing customer experience, but with increased adoption comes widespread concerns about job displacement, ethical risks, and trust. Is AI truly enhancing human capabilities, or is it simply replacing them? And how can companies balance efficiency with responsibility in AI-driven CX? Joining me today is Pasquale DeMaio, Vice President of Customer Experience Services at AWS. Pasquale DeMaio Vice President, Customer Experience Services at AWS Pasquale is the Vice President of Amazon Connect at AWS, an organization he founded in 2015 to help companies of any size deliver superior customer outcomes at lower cost. Under his leadership, Amazon Connect is enabling businesses to transform the way they engage with their customers at every interaction. With this vision, Amazon Connect has become one of the fastest-growing products in AWS history, and now enables tens of thousands of AWS customers to support more than 10 million daily customer interactions across sales, customer service, and engagement. Pasquale has 20 years of experience in delivering world-class B2B and B2C products. Prior to AWS, Pasquale led products in machine learning, augmented reality, mobile, and maps. His specialties include operating SaaS at world-leading scale, delivering exceptional customer experiences, and driving UX and technology innovation. Resources AWS Connect: https://aws.amazon.com/connect/ Introducing The Next Generation of Amazon Connect: https://aws.amazon.com/blogs/contact-center/introducing-the-next-generation-of-amazon-connect/ Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

Small to medium-sized businesses (SMBs) are increasingly turning to third-party service providers to enhance their capabilities in artificial intelligence (AI) and hybrid cloud solutions. A recent Forrester report, commissioned by Crayon, indicates that 31% of surveyed leaders from Australia, New Zealand, India, and Southeast Asia plan to combine in-house teams with external providers to improve their AI capabilities within the next year. The report highlights a significant interest in AI, with 83% of respondents experimenting with free AI tools, although many are still in the exploration phase rather than implementation. Additionally, 87% of businesses are increasing their budgets for third-party services, signaling a shift towards advisory and pilot projects rather than traditional managed services.In Europe, there is a growing trend among customers to seek alternatives to U.S. cloud service providers due to concerns over reliability, pricing, and data security. Discussions at the recent KubeCon EU event revealed a tripling of inquiries for local cloud solutions, with companies like NextCloud gaining traction. The dominance of major players like Amazon Web Services, Microsoft, and Google, which control about 70% of the European cloud market, is being challenged as organizations question their control over data and consider a transition to trusted local providers.Meanwhile, U.S. manufacturing sentiment is declining, with many manufacturers bracing for recession-like conditions amid ongoing trade tensions. Surveys indicate a significant drop in optimism among factory owners, with the New York Federal Reserve reporting one of the lowest outlooks in over two decades. Although manufacturing output saw a slight increase in March, the overall landscape remains volatile, with future hiring intentions at their lowest since 2016. This juxtaposition of rising output against declining sentiment underscores the complexities facing the manufacturing sector.Lastly, Synology is tightening its grip on hardware by implementing restrictions on the use of third-party hard drives in its future network-attached storage devices. Starting in 2025, only Synology-branded drives and those certified by the company will be supported for full functionality. This move raises concerns about vendor lock-in, particularly for managed service providers (MSPs) who have relied on Synology for its reliability and ease of use. Additionally, a cautionary tale emerges from U.S. Defense Secretary Pete Hegseth's misuse of Signal for sharing sensitive military information, highlighting the importance of operational security and the need for a strong cybersecurity culture within organizations. Three things to know today 00:00 Tech Tides Are Shifting: SMBs Want Advice, Europe Wants Control, and U.S. Industry Feels the Strain05:58 Hard Drives Locked Out: Synology Tightens the Rules, and MSPs Might Rethink Their NAS Game07:32 He Did It Again: Hegseth's Signal Habit Raises the Stakes for Cybersecurity Culture  Supported by:  https://www.huntress.com/mspradio/ https://cometbackup.com/?utm_source=mspradio&utm_medium=podcast&utm_campaign=sponsorship  Join Dave April 22nd to learn about Marketing in the AI Era.  Signup here:  https://hubs.la/Q03dwWqg0 All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

A Francisco también le preocupaba el desarrollo de la IA especialmente para promover su democratización y acceso global; también el cine colombiano y sus historia de mujeres; además el arte y la tradición entre la Fotografía y inteligencia artificial y cuáles son las recomendaciones prácticas para incorporar la Inteligencia artificial en las pequeñas y medianas empresas para América Latina con la gente de Amazon Web Services.

“I think people should stop thinking about contact centers as a thing that is sort of about being responsive and reactive, and instead, really how do we fundamentally change the way you think about the way you talk to customers,” says Pasquale DeMaio, Amazon Web Services' vice president of Amazon Connect. “In that sense, I think the status quo is really our competition.” In this episode of the Tech Disruptors podcast, DeMaio and Anurag Rana, Bloomberg Intelligence's senior technology analyst, touch on several pressing topics related to contact center-as-a-service, among them being AI automation, data integration challenges and the shifts in enterprise and end-user expectations for customer service.

This week, The CMO Podcast is on a field trip, as Jim recently attended the Adobe Summit Digital Experience Conference in Las Vegas. The three-day event featured over 200 sessions, hands-on labs, sneak previews of new products, and plenty of opportunities for fun networking. So, it's fitting that his guest is someone at the heart of the Adobe Summit: Rachel Thornton, Chief Marketing Officer of Adobe Enterprise.Adobe is, of course, a company renowned for its creativity, innovation, and strong employee- and customer-centric culture. Its purpose is to change the world through personalized digital experiences, with offerings that include Creative Cloud, Document Cloud, Experience Cloud, and Adobe Express. Founded in 1982, Adobe now generates about $22 billion in annual revenue, thanks to groundbreaking innovations such as Photoshop, Acrobat, PDF, Flash, and Firefly.Rachel was a speaker at this year's Summit and is a newcomer to Adobe, having joined in December 2024. However, she's no stranger to B2B tech marketing. She began her tech career at Microsoft and went on to hold key roles at Cisco, Salesforce, Amazon Web Services, and startups before landing at Adobe.Tune in this week for a lively chat with a curious, history-loving Chief Marketing Officer! ---This week's episode is brought to you by Adobe, StrawberryFrog and Deloitte.Learn more: https://strawberryfrog.com/jimSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

SentinelOne's Ric Smith shares how Purple AI, built on Amazon Bedrock, helps security teams handle increasing threat volumes while facing budget constraints and talent shortages.Topics Include:Introduction of Ric Smith, President of Product Technology and OperationsSentinelOne overview: cybersecurity company focused on endpoint and data securityCustomer range: small businesses to Fortune 10 companiesProducts protect endpoints, cloud environments, and provide enterprise observabilityRic oversees 65% of company operationsPurple AI launched on AWS BedrockPurple AI helps security teams become more efficient and productiveSecurity teams face budget constraints and talent shortagesPurple AI helps teams manage increasing alert volumesTop security challenge: increased malware variants through AIAI enables more convincing spear-phishing attemptsIdentity breaches through social engineering are increasingVoice deepfakes used to bypass security protocolsFuture threats: autonomous AI agents conducting orchestrated attacksSentinelOne helps with productivity and advanced detection capabilitiesSentinelOne primarily deployed on AWS infrastructureUsing SageMaker and Bedrock for AI capabilitiesBest practice: find partners for AI training and deploymentCustomer insight: Purple AI made teams more confident and creativeAI frees security teams from constant anxietySentinelOne's hyper-automation handles cascading remediation tasksMultiple operational modes: fully automated or human-in-the-loopAgent-to-agent interactions expected within 24 monthsCommon misconception: generative AI is infallibleAI helps with "blank slate problem" providing starting frameworksAI content still requires human personalization and reviewAWS partnership provides cost efficiency and governance benefitsParticipants:· Ric Smith – President – Product, Technology and Operations, SentinelOneSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon/isv/

Episode Summary: Melissa Peak joins the podcast to discuss her vocational journey from delivering newspapers in Canada to leading significant roles at Amazon Web Services and now serving at the digital consultancy firm, Servant. Melissa shares how faith, leadership, and innovative thinking have woven through her career and personal life, including unconventional family decisions alongside her husband. She delves into Servant's mission to support the global church in the digital era, ensuring impactful use of technology for kingdom work. She closes with a powerful example of how Servant is aiding Every Mother's Advocate to scale their preventive approach in foster care across nine states. This episode continues our series on belonging through embracing the tensions of belonging to this generation. In a changing world with conflicting expectations and new tools emerging by the minute, how do we navigate belonging to this current moment as Christians? Melissa offers an example rooted in humility, prayer and the conviction of personal calling. 00:00 Welcome and Introduction 00:28 Melissa's Vocational Journey as a woman called to leadership 04:08 Being present to the journey- reflections and regrets 09:47 Balancing Career and Family- Unconventional decisions 15:41 Navigating Countercultural Choices 20:20 Faith and Leadership 23:55 Rediscovering the centrality of worship and prayer 27:48 Rejecting “mom guilt” and opportunities for independence 29:45 Technology as a tool 30:37 Servant's Mission and Impact 36:46 Collaborative Leadership in the Faith Ecosystem 42:29 Every Mother's Advocate: A Success Story Discover the work of Servant here. Learn more about the Surge Network & The Global Faith & Work Initiative Watch this conversation on our youtube channel

In today's episode, Chandra Kapireddy, head of generative AI, machine learning, and analytics at Truist, delves into the evolving landscape of AI with a particular focus on how GenAI tools reshape the way Truist and similar organizations must navigate model risk management and regulations. GenAI is more versatile than traditional AI, he notes, yet its flexibility introduces new challenges around ensuring model reliability, validating outputs, and making sure that AI-driven decisions don't lead to unfair or opaque outcomes. Chandra's responsible AI approach at Truist is focused on risk mitigation while emphasizing the importance of human oversight in high-stakes decision-making. He points out that while GenAI can vastly improve productivity by handling repetitive or analysis-heavy tasks, it's essential to properly train employees in order to use the tools effectively and not over-rely on their outputs, especially given their tendency to hallucinate or produce inaccurate results. Read the episode transcript here. Guest bio Chandra Kapireddy is head of generative AI, machine learning, and analytics, at Truist. He brings over 27 years of experience building and leading world-class data, analytics, and artificial intelligence teams to the financial services firm. Kapireddy has held key leadership positions at some of the industry's leading companies, including Capital One, Wells Fargo, Bank of America, Oracle, and Amazon Web Services. Most recently, he served as managing director and head of AI/ML products for JPMorgan Chase, where he served on the firm's AI Executive Council, which influences its strategy, products, controls, and governance. Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the executive producer is Allison Ryder. Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders or by following Me, Myself, and AI on LinkedIn. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.

 Cloud, data, CRMs — we cut through the noise to bring strategic clarity to nonprofit technology.Kelley Hecht (

We are excited to share this Special Edition COBT featuring Matt Loszak, CEO, and Jon Guidroz, Senior Vice President of Commercial and Strategy, from Aalo Atomics. Founded in 2022, Aalo is a pioneering nuclear energy company working to revolutionize the industry by manufacturing entire nuclear plants using prefabricated, factory-built components. Matt comes from a background in software startups, and his interest in nuclear began during his childhood in Toronto. Jon joined the company in September and is a seasoned leader in technology and sustainability, having previously held senior roles at Microsoft, Amazon Web Services, and Google Cloud. Last Monday, we had the opportunity to attend Aalo's Factory Unveiling in Austin and see the technology up close. Mike Bradley, Brett Rampal and I were thrilled to host Matt and Jon. In our conversation, we explore the renewed interest in nuclear energy, driven by the growing need for reliable low impact low cost power. We discuss Aalo's impressive growth (expanding from a small team of 5-10 to 45 people in under a year with plans to scale to 85-90 employees in the next 12 months), the company's Factory Unveiling event showcasing their Aalo Pod, designed to power AI data centers, and their ambitious goal to deliver power at under 3 cents per kWh. Matt shares insights into Aalo's focus to cross the “first-of-a-kind” barrier to “nth-of-a-kind” and what makes their “XMR” (Extra-Modular Reactor) design unique. We touch on the company's culture, focused on urgency and achieving lofty goals, their success in drawing talent from organizations like SpaceX, Tesla, and the oil and gas industry, and the company's plans to begin construction of a reactor at Idaho National Labs in 12 months. We cover the advantages and challenges of their sodium reactor design, the company's successful Series A fundraise and goals for Series B, and collaboration opportunities with oil and gas. It was a fantastic discussion and we appreciate Matt and Jon for taking the time from their busy schedule to visit. We look forward to following Aalo's progress and hope you enjoy the discussion as much as we did. Our best to you all!

Sam Gantner, Chief Product Officer of Nexthink, reveals how DEX is moving IT from reactive firefighting to proactive problem prevention and transforming enterprise productivity.Topics Include:DEX stands for Digital Employee ExperienceDEX eliminates IT issues preventing employee productivityShifts IT from reactive to proactive problem-solvingEmployees often serve as IT problem alerting systemsBest IT is transparent to employeesDEX solves device sluggishness and slow application issuesNetwork problems consistently appear across organizationsIT teams often lack visibility into employee experiencesMany organizations waste money on unused software licensesDEX Score measures comprehensive employee IT experienceSurveys capture subjective aspects of technology experienceReduction of actual problems differs from ticket reductionNexthink uses lightweight agents on employee devicesBrowser monitoring essential as browsers become application platformsEmployee engagement metrics capture real-time feedbackNexthink rebuilt as cloud-native platform using AWS servicesCompany deploys across 10+ global AWS regions30% of engineering resources dedicated to AI developmentOne customer eliminated 50% of IT ticketsAnother recovered 37,000 productivity hours worth $3M annuallyA third saved $1.3M by identifying unused licensesAI implementation requires dedicated employee trainingGood AI now better than perfect AI neverTechnology adoption is the next DEX frontierDigital dexterity becoming critical for maximizing IT investmentsParticipants:Samuele Gantner – Chief Product Officer, NexthinkSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon/isv/

Linda Ivy-Rosser, Vice President for Forrester, outlines the evolution of business applications and forward thinking predictions of their future.Topics Include:Linda Ivy-Rosser has extensive business applications experience since the 1990s.Business applications historically seen as rigid and lethargic.1990s: On-premise software with limited scale and flexibility.2000s: SaaS emergence with Salesforce, AWS, and Azure.2010s: Mobile-first applications focused on accessibility.Present: AI-driven applications characterize the "AI economy."Purpose of applications evolved from basic to complex capabilities.User expectations grew from friendly interfaces to intelligent systems.Four agreements: AI-infused, composable, cloud-native, ecosystem-driven.AI-infused: 69% consider essential/important in vendor selection.Composability expected to grow in importance with API architectures.Cloud-native: 79% view as foundation for digital transformation.Ecosystem-driven: 68% recognize importance of strategic alliances.Challenges: integration, interoperability, data accessibility, user adoption.43% prioritizing cross-functional workflow and data accessibility capabilities.Tech convergence recycles as horizontal strategy for software companies.Data contextualization crucial for employee adoption of intelligent applications.Explainable AI necessary to build trust in recommendations.Case study: 83% of operators rejected AI recommendations without explanations.Tulip example demonstrated three of four agreements successfully.Software giants using strategic alliances as competitive advantage.AWS offers comprehensive AI infrastructure, platforms, models, and services.Salesforce created ecosystem both within and outside their platform.SaaS marketplaces bridge AI model providers and businesses.Innovation requires partnerships between software vendors and ISVs.Enterprises forming cohorts with startups to solve business challenges.Software supply chain transparency increasingly important.Government sector slower to adopt cloud and AI technologies.Change resistance remains significant challenge for adoption.69% prioritize improving innovation capability over next year.Participants:Linda Ivy-Rosser - Vice President, Enterprise Software, IT services and Digital Transformation Executive Portfolio, ForresterSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon/isv/

In this episode, AWS's Tom Godden sits down with Matt Fitzpatrick, former Senior Partner of QuantumBlack, AI by McKinsey and current CEO of Invisible Technologies. Drawing from his experience leading major enterprise AI initiatives, Fitzpatrick reveals why only 8% of AI models succeed and outlines practical strategies for scaling AI in your organization. Join the discussion as our experts unpack the realities of enterprise-wide AI adoption, from building effective AI business cases to managing organizational change and upskilling your workforce for the AI future. Learn how to position your company for success in the AI era.

New Relic's Chief Customer Officer Arnaldo (Arnie) Lopez details how their observability platform helps 70,000+ customers monitor cloud performance through AWS infrastructure while introducing AI capabilities that simplify operations.Topics Include:Arnie Lopez is SVP, Chief Customer Officer at New Relic.Oversees pre-sales, post-sales, technical support, and enablement teams.New Relic University offers customer certifications.Founded in 2008, pioneered application performance monitoring (APM).Now offers "Observability 3.0" for full-stack visibility.Prevents interruptions during cloud migration and operations.Serves 70,000+ customers across various industries.16,000 enterprise-level paying customers.Platform consolidates multiple monitoring tools into one solution.Helps detect issues before customers experience performance problems.Market challenge: customers using disparate observability solutions.Reduces TCO by eliminating multiple monitoring tools.Targets VPs, CTOs, CIOs, and sometimes CEOs.Decade-long partnership with AWS.Platform built on largest unified telemetry data cloud.Uses AWS Graviton instances and Amazon EKS.AWS partnership enables innovation and customer trust.Three AI approaches: user assistance, LLM monitoring, faster insights.New Relic AI helps write query language (NURCLs).Monitors LLMs in customer environments.Uses AI to accelerate incident resolution.Lesson learned: should have started AI implementation sooner.Many customers still cautiously adopting AI technologies.Goal: continue growth with AWS partnership.Offers compute-based pricing model.Customers only pay for what they use.Announced one-step AWS monitoring for enterprise scale.Amazon Q Business and New Relic AI integration.Agent-to-agent AI eliminates data silos.Embeds performance insights into business application workflows.Participants:Arnie Lopez – SVP Chief Customer Officer, New RelicSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon/isv/

PDI Technologies' Steve Antonakakis shares how his company is implementing generative AI across their fuel and retail technology ecosystem through a practical, customer-focused approach using Amazon Bedrock.Topics Include:PDI's COO/CTO discussing generative AI implementationPractical step-by-step approach to AI integrationTesting in real-world settings with customer feedbackAWS Bedrock and Nova models exceeded expectationsEarly adoption phase with huge potentialFuel/retail industry processes many in-person transactionsPDI began in 1983 as ERP providerGrew through 33+ acquisitionsProvides end-to-end fuel industry solutionsOwns GasBuddy and Shell Fuel RewardsProcesses millions of transactions dailyGenerative AI fits into their intelligence plane architectureAWS Bedrock integrates well with existing infrastructureFocus on trusted, controlled, accountable AIProductizing AI features harder than traditional featuresCreated entrepreneurial structure alongside regular product teamsTeam designed to fail fast but stay customer-focusedAI features can access databases without disrupting applicationsCustomers want summarization across different business areasAI provides insights and actionable recommendationsConversational AI replaces traditional reporting limitationsWorking closely with customers to solve problems togetherBeyond prototyping phase, now in implementationAWS Nova provides excellent cost-to-value ratioFocus on measuring customer value over immediate profitabilityRFP use case saved half a million dollarsEarly prompts were massive, now more structuredSetting realistic customer expectations is importantData security approach same as other applicationsTreating AI outputs with same data classification standardsParticipants:Steve Antonakakis – COO & CTO, Retail & Energy, PDI TechnologiesSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon/isv/

AWS partners Braze, Qualtrics, and Tealium share strategies for marketplace success, vertical industry expansion, and generative AI integration that have driven significant business growth. Topics Include:Jason Warren introduces AWS Business Application Partnerships panel.Three key topics: Marketplace Strategy, Vertical Expansion, Gen-AI Integration.Alex Rees of Braze, Matthew Gray of Tealium, and Jason Mann of Qualtrics join discussion.Braze experienced triple-digit percentage growth through AWS Marketplace.Braze dedicating resources specifically to Marketplace procurement.Tealium accelerated deal velocity by listing on Marketplace.Tealium saw broader use case expansion with AWS co-selling.Qualtrics views Marketplace listing as earning a "diploma."Understanding AWS incentives and metrics is crucial.Knowing AWS "love language" helps partnership success.Braze saw transaction volume increase between Q1 and Q4.Aligning with industry verticals unlocked faster growth.Tealium sees bigger deals and faster close times.Tealium moved from transactional to strategic marketplace approach.Private offers work well for complex enterprise agreements.Qualtrics measures AWS partnership through "influence, intel, introductions."AWS relationships help navigate IT and procurement challenges.Propensity-to-buy data guides AWS engagement strategy.Marketplace strategy evolving with new capabilities and international expansion.Brazilian marketplace distribution reduces currency and tax challenges.Partnership evolution: sell first, then market, then co-innovate.Braze penetrated airline market through AWS Travel & Hospitality.RFP introductions show tangible partnership benefits.Tealium partnering with Virgin Australia and United Airlines.MUFG bank case study shows joint AWS-Tealium success.Qualtrics won awards despite not completing formal competencies.Focus on fewer verticals yields better results.Gen AI brings both opportunities and regulatory concerns.First-party data rights critical for AI implementation.AWS Bedrock integration provides security and prescriptive solutions.Participants:Alex Rees – Director Tech Partnerships, BrazeJason Mann – Global AWS Alliance Lead, QualtricsMatthew Gray - SVP, Partnerships & Alliances, TealiumJason Warren - Head of Business Applications ISV Partnerships (Americas), AWSSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon/isv/

Harry Kraemer, former CEO of Baxter and Kellogg School of Management professor, discusses value-based leadership through four key pillars: self-reflection, balanced perspective, true self-confidence, and genuine humility. Drawing from his experience leading a $15 billion global organization, Kraemer emphasizes that leadership is 90% about people and communication. He advocates for daily self-reflection and measuring success through significance rather than material achievements.

AI’s role in climate is often framed around increased energy use and emissions, but what if it could help solve the crisis? In this episode of Bloomberg Intelligence’s ESG Currents, we explore how Amazon Web Services is helping foster AI-driven climate-tech companies, including through the Compute for Climate Fellowship. AWS’ Head of Climate Tech Business Development, Startups and Venture Capital Lisbeth Kaufman joins BI director of ESG research Eric Kane to discuss how she drew inspiration from The Toxic Avenger, and highlights real-world applications of computing and AI in fusion energy, crop yields, pest mitigation and textile production. This episode was recorded on March 17. Learn more about the climate-tech startups discussed or apply for the fellowship here.See omnystudio.com/listener for privacy information.

“The metric that we need to keep an eye on is the number of qubits,” Simone Severini, Amazon Web Services' director of Quantum Technologies, tells Bloomberg Intelligence senior technology analyst Anurag Rana. Also important “is the quality of the qubits and the way people try to scale,” he says. On this episode of Tech Disruptors, Severini and Rana discuss the basics of quantum computing and how qubits differentiate themselves from their classical counterparts. Additionally, the two go over several potential use cases for the technology and the time line to fault tolerance.

In this episode, we're speaking with David Villaseca, Chief Digital Officer at Moeve, a global energy company based in Southern Europe. Tom Soderstrom, AWS Enterprise Strategist, interviews David about Moeve's bold pivot to sustainable energy and reveals how Moeve's "Positive Motion" strategy, including divesting 70% of its oil assets, is driving both environmental impact and business growth. By 2030, Moeve aims to reduce its carbon footprint by 55% and derive over half its EBITDA from renewable sources. Their "Green Digital" approach, leveraging IoT, AI, and data analytics, has yielded impressive returns, with some AI initiatives seeing ROIs exceeding 300%. Join us to hear why sustainability isn't just ethically sound, but can also be highly profitable, attracting sustainability-minded customers and top talent while positioning companies like Moeve as trendsetters in their industries.

This Day in Legal History: Federal Minimum Wage IncreaseOn this day in legal history, April 1, 1991, the federal minimum wage in the United States increased to $4.25 per hour. This followed an earlier increase on April 1, 1990, when the wage rose from $3.35 to $3.80 per hour. These back-to-back adjustments marked the first changes to the federal minimum wage since 1981, when it had been set at $3.35 under the Fair Labor Standards Act (FLSA). The 1990 and 1991 hikes were part of a broader legislative effort to address inflation and stagnating wages for low-income workers, especially in service industries.The wage increase was included in the Minimum Wage Increase Act of 1989, signed into law by President George H. W. Bush. The law aimed to gradually raise wages while minimizing economic disruption for employers. Despite concerns from some business groups, the phased approach allowed companies time to adjust. Labor advocates, meanwhile, argued the increase was still insufficient for workers to meet basic living expenses, particularly in urban areas with high costs of living.The minimum wage has long been a point of contention in U.S. labor policy, seen alternately as a lifeline for workers or a constraint on small businesses. While federal adjustments have been relatively infrequent, many states and municipalities have set higher local minimum wages. As of this writing, the last federal minimum wage increase occurred on July 24, 2009, when it rose to $7.25 per hour—where it remains today. This stagnation has reignited debates over the role of the federal government in ensuring a living wage. The April 1, 1991 increase remains a reminder of the complex balancing act between economic policy, labor rights, and legislative compromise.The U.S. Supreme Court heard arguments in a case brought by the Catholic Charities Bureau, a nonprofit affiliated with the Diocese of Superior in Wisconsin, seeking an exemption from the state's unemployment insurance tax. The group, along with four of its subsidiaries, argued that being denied the exemption violates their First Amendment rights to religious freedom and church autonomy. While federal and state laws do allow religious organizations to opt out of unemployment insurance if they are “operated primarily for religious purposes,” Wisconsin determined the group's services were primarily secular and charitable. The organizations involved provide support such as job training and care services for people with disabilities but do not require staff or clients to be religious.During arguments, both conservative and liberal justices questioned whether Wisconsin's approach unfairly favored some religious organizations over others. Justices Elena Kagan and Neil Gorsuch expressed concerns about the state seemingly picking winners among religious groups. Catholic Charities contends their mission is rooted in faith, even if their services don't explicitly promote religious doctrine. Wisconsin previously granted a similar exemption to one of their subsidiaries, prompting the current challenge.Critics, including me, warn that granting the exemption could allow large religiously affiliated organizations, including major hospital systems, to bypass various regulations and potentially strip employees of benefits like unemployment insurance. A ruling is expected by the end of June. The Court is also set to hear another major case involving Catholic interests on April 30, regarding the proposed creation of a taxpayer-funded religious charter school in Oklahoma.US Supreme Court leans toward Catholic group's bid for Wisconsin unemployment tax exemption | ReutersYesterday, Nokia and Amazon announced they had resolved an international legal battle over alleged patent infringement related to video streaming and cloud computing technologies. The dispute centered on Nokia's claims that Amazon improperly used its patented technology to power high-quality video on platforms like Prime Video and Twitch. Nokia had filed lawsuits in several jurisdictions, including the U.S., Germany, the UK, India, and the European Unified Patent Court.Amazon, in turn, countersued in Delaware, accusing Nokia of infringing its cloud computing patents related to Amazon Web Services (AWS), including infrastructure and security technologies. A German court had previously ruled in Nokia's favor, finding that Amazon had used its technology without proper licensing, though Amazon stated the decision wouldn't affect its Prime Video users in Germany.The companies have now signed a multi-year patent agreement, resolving all pending litigation under confidential terms. The agreement brings an end to multiple lawsuits and suggests ongoing cooperation between the two tech giants moving forward.Amazon, Nokia settle international patent dispute | ReutersThe National Treasury Employees Union (NTEU), representing 150,000 federal employees, filed a lawsuit aiming to stop President Donald Trump from eliminating collective bargaining rights for a large segment of the federal workforce. The suit, filed in Washington, D.C. federal court, challenges an executive order Trump issued the previous week that exempted over a dozen federal agencies from having to negotiate with employee unions. The NTEU argues that the order violates federal labor laws and the U.S. Constitution.Trump's order was followed by legal action from eight federal agencies against multiple union affiliates, attempting to invalidate existing contracts. The administration claims the move is necessary for national security and to streamline agency operations, including the ability to discipline or terminate employees more easily, particularly amid budget cuts.The NTEU counters that the national security rationale is a pretext, accusing Trump of using the order to pursue political goals and retaliate against unions that have opposed his policies. The union seeks a court ruling to block the order and prevent agencies from enforcing it, warning that the action would severely undermine federal workers' rights and job protections.Union sues to block Trump from ending collective bargaining for many federal workers | ReutersMy column for Bloomberg this week looks at a well-meaning but flawed proposal in New York: a so-called “noise tax” aimed at reducing helicopter sound pollution. The bill would charge $50 per seat or $200 per flight for aircraft that exceed a fixed noise threshold, but it doesn't actually tax sound. Instead, it taxes occupancy—a fundamental mismatch if the goal is to reduce the auditory burden on residents.If noise is the harm, we should tax noise directly. A static decibel cutoff misses how sound actually impacts people—context matters. A helicopter flying over the harbor at noon is not the same as one hovering over a quiet park at 6 a.m., but under this bill, both would be taxed identically if they're equally loud. Worse, there's no incentive to alter flight paths or schedules to reduce disruption, nor any reward for operators who try to minimize their noise without hitting the “quiet” threshold.A well-designed externality tax should reflect actual social harm and promote behavior that reduces it. Congestion pricing in New York does this well by varying fees based on time and place. France's noise tax on planes is another good example—it charges more for louder aircraft flying at more sensitive times. New York's bill, by contrast, is more of a symbolic luxury tax that may make air travel slightly pricier but won't make the skies meaningfully quieter.If the goal is truly to reduce noise, the city needs to tax decibels—not passengers.New York's helicopter noise tax misses the target This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.minimumcomp.com/subscribe

This Special Briefing is focused on the future of mass transportation under the new Administration and Congress. Our expert panel discusses the upsurge in construction funded by the Bipartisan Infrastructure Law as well as solutions to hundreds of billions of dollars in budgetary shortfalls facing transit networks from coast to coast. Speakers include Leslie Richards, Professor of Practice at the University of Pennsylvania Stuart Weitzman School of Design and former General Manager & CEO of Southeastern Pennsylvania Transportation Authority (SEPTA), the fifth-largest U.S. transit system; Kurt Forsgren, Managing Director and Sector Lead for Transportation, S&P Global; Randy Iwasaki, President and CEO of Iwasaki Consulting Services, Inc. and former Leader of State and Local Transportation for Amazon Web Services; Polly Trottenberg, who recently served as Deputy Secretary of Transportation under Pete Buttigieg; and David Greising, President and CEO, Better Government Association. Notable Quotes: "All new administrations when they come in, of course, set new policy priorities, but I think this is the first time an administration has tried to cancel or rescope projects in mass that have already been awarded funding through a competitive application process." - Polly Trottenberg "Septa's experienced a huge capital budget crunch as well. And obviously that comes into play with what Polly just described, with the discretionary funds and the uncertainty of what's getting paid out and will get paid out. And what's coming out through formula this year? Septa is facing over a 200 million dollars shortfall." - Leslie Richards "They're preparing for the Olympics. And Mayor Bass has said that the Olympic trips will be not by car. And so they're making a tremendous investment in transit and the airports in LA. I think we have about 85 billion dollars worth of projects ongoing in Region 9, which includes 4 States, and the the only large project that's outside of California is the heart project in Hawaii. So there's investments in California and transit." - Randy Iwasaki "The Democrats, at least on the Illinois Congressional delegation, wrote a letter to the office of management Budget a couple of weeks ago, just simply referencing the the suspension of spending on various programs already approved or anticipated. And they added it up and came up with about 1.9 billion dollars worth of programs." - David Greising "So this sort of strength in taxes and tax support by system operators and by their policymakers and legislators, you know, has been a real strength for credit quality across the sector. In fact, we raised the ratings on about 7 transit operators just in November of last year to reflect the strength and growth that we've seen in this tax support sector." - Kurt Forsgren Be sure to subscribe to Special Briefing to stay up to date on the world of public finance. Learn more about the Volcker Alliance at: volckeralliance.org Learn more about Penn IUR at: penniur.upenn.edu Connect with us @VolckerAlliance and @PennIUR on Twitter, Facebook and LinkedIn Special Briefing is published by the Volcker Alliance, as part of its Public Finance initiatives, and Penn IUR. The views expressed on this podcast are those of the panelists and do not necessarily reflect the position of the Volcker Alliance or Penn IUR.

Yashodha Bhavnani, Head of AI at Box, reveals Box's vision for intelligent content management that transforms unstructured data into actionable insights. Topics Include:Yashodha Bhavnani leads AI products at Box.Box's mission: power how the world works together.Box serves customers globally across various industries.Works with majority of Fortune 500 companies.AI agents will join workforce for repetitive tasks.Workflows like hiring will become easily automated with AI.Content will work for users, not vice versa.Customers demand better experiences with generative AI.Box calls this shift "intelligent content management."90% of enterprise content is unstructured data.AI thrives on unstructured data.Current content systems are unproductive and unsecured.AI can generate insights from scattered company knowledge.AI extracts metadata automatically from documents like contracts.Automated workflows triggered by AI-extracted data.Box provides enterprise-grade AI connected to your content.AI follows same permissions as the content itself.Customer data never used to train AI models.AI helps classify sensitive data to prevent leaks.Box offers choice of AI models to customers.AI is seamlessly connected with customer content.Administrators control AI deployment across their organization.Partnership with AWS Bedrock brings frontier models to Box.Box supports customers using their own custom models.Box preparing for AI agents to join workforce.Introduced "AI Units" for flexible pricing.Basic AI included free with Business Plus tiers.Both horizontal and vertical multi-agent architectures planned.Working toward agent-to-agent communication protocols.Participants:Yashodha Bhavnani - VP of Product Management, AI products, BoxSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon/isv/

Today, Patrick and Shelli are joined by Toner Babovac, the Technology Managing Director and Senior Location Executive at IBM. In our chat, Toner delves into his long career at IBM and how building trust has allowed him to drive innovation while coordinating a large team. He highlights the role of effective communication, in particular the importance of video calls and in-person meetings for fostering a strong team culture, especially in a hybrid work environment.Toner also shares his approach to leadership and coaching, emphasizing the difference between mentoring and coaching, and the importance of asking thoughtful questions to help teammates arrive at their own answers. We talk about ways to simplify complex projects, and close with a discussion on the future of hybrid work.(00:24) Introducing Toner Babovac(03:23) Building Trust in Business Relationships(08:31) Importance of In-Person Collaboration(11:45) Mentoring vs. Coaching(18:33) Simplifying Complex Problems(23:17) The 80/20 Rule in Manufacturing(25:34) Encouraging Introverts to Share Insights(33:04) Navigating Hybrid Work Environments(39:01) Final ThoughtsToner Babovac is the Technology Managing Director and Senior Location Executive at IBM. He's had a long career at IBM, holding VP positions, and working in software leadership and sales. Previously he was Principal Account Manager at Amazon Web Services, and Vice President at PSC Group. He earned his Bachelor's degree at Bradley University then later did grad work at Harvard Business School and at the Wharton School at the University of Pennsylvania. In addition to his responsibilities at IBM, he is a musician, an active speaker, presenting “Toner Talks”, and he teaches Personal Finance at Peoria Central High School.If you'd like to receive new episodes as they're published, please subscribe to Innovation and the Digital Enterprise in Apple Podcasts, Spotify, or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review in Apple Podcasts. It really helps others find the show.Podcast episode production by Dante32.

Tech leaders from RingCentral, Zoom and AWS discuss how generative AI is transforming business communications while balancing challenges & regulatory concerns in this rapidly evolving landscape.Topics Include:Introduction of panel on generative AI's impact on businesses.How to transition AI from prototypes to production.Understanding value creation for customers through AI.Introduction of Khurram Tajji from RingCentral.Introduction of Brendan Ittleson from Zoom.How generative AI fits into Zoom's product offerings.Zoom's AI companion available to all paid customers.Zoom's federated approach to AI model selection.RingCentral's new AI Receptionist (AIR) launch.How AIR routes calls using generative AI capabilities.AI improving customer experience through sentiment analysis.The disproportionate value of real-time AI assistance.Economics of delivering real-time AI capabilities.Real-time AI compliance monitoring in banking.Value of preventing regulatory fines through AI.Voice cloning detection through AI security.Democratizing AI access across Zoom's platform.Monetizing specialized AI solutions for business value.Challenges in taking AI prototypes to production.Importance of selecting the right AI models.Privacy considerations when training AI models.Maintaining quality without using customer data for training.Co-innovation with customers during product development.Scaling challenges for AI businesses.Case study of AI in legal case assessment.Ensuring unit economics work before scaling AI applications.Zoom's approach to scaling AI across products.Importance of centralizing but federating AI capabilities.Breaking down data silos for effective AI context.Navigating evolving regulations around AI.EU AI Act restrictions on emotion inference.Balancing regulations with customer experience needs.Future of AI agents interacting with other agents.How AI enhances human connection by handling routine tasks.Impact of AI on company valuations and M&A activity.Participants:Khurram Tajji – Group CMO & Partnerships, RingCentralBrendan Ittleson – Chief Ecosystem Officer, ZoomSirish Chandrasekaran – VP of Analytics, AWSSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon/isv/

In this episode of TechMagic, hosts Cathy Hackl and Lee Kebler dive into the latest tech innovations shaping our world. They explore AI's growing role in fast-food automation, the rapid expansion of VR social platforms, and how Gen Alpha is redefining dating through gaming. The episode also unpacks Spain's strict AI content laws, the Take It Down Act to combat deepfakes, and AI's groundbreaking impact on healthcare. With discussions on AI copyright regulations and the future of digital interaction, this episode offers a compelling look at how technology is transforming our daily lives—and why responsible innovation matters.What you will learn:Gen Alpha Dating: How Technology is Changing Teen RelationshipsGDC Recap: Meta's Quest Success and VR Social GrowthAI in Drive-Throughs: The Future of Fast Food OrderingUsing AI to Transform Healthcare and Patient CareAI Copyright Laws: Human Input vs Machine GenerationSpain's AI Content Laws and Protecting Against DeepfakesCome for the tech, stay for the magic!Cathy Hackl BioCathy Hackl is a globally recognized tech & gaming executive, futurist, and speaker focused on spatial computing, virtual worlds, augmented reality, AI, strategic foresight, and gaming platforms strategy. She's one of the top tech voices on LinkedIn and is the CEO of Spatial Dynamics, a spatial computing and AI solutions company, including gaming. Cathy has worked at Amazon Web Services (AWS), Magic Leap, and HTC VIVE and has advised companies like Nike, Ralph Lauren, Walmart, Louis Vuitton, and Clinique on their emerging tech and gaming journeys. She has spoken at Harvard Business School, MIT, SXSW, Comic-Con, WEF Annual Meeting in Davos 2023, CES, MWC, Vogue's Forces of Fashion, and more. Cathy Hackl on LinkedInSpatial Dynamics on LinkedInLee Kebler BioLee has been at the forefront of blending technology and entertainment since 2003, creating advanced studios for icons like Will.i.am and producing music for Britney Spears and Big & Rich. Pioneering in VR since 2016, he has managed enterprise data at Nike, led VR broadcasting for Intel at the Japan 2020 Olympics, and driven large-scale marketing campaigns for Walmart, Levi's, and Nasdaq. A TEDx speaker on enterprise VR, Lee is currently authoring a book on generative AI and delving into splinternet theory and data privacy as new tech laws unfold across the US.Lee Kebler on LinkedInKey Discussion Topics:00:00 Welcome to Tech Magic with Cathy Hackl and Lee Kebler4:35 Gen Alpha Dating: How Technology is Changing Teen Relationships11:25 GDC Recap: Meta's Quest Success and VR Social Growth20:30 AI in Drive-Throughs: The Future of Fast Food Ordering26:39 Using AI to Transform Healthcare and Patient Care32:54 AI Copyright Laws: Human Input vs Machine Generation39:07 Spain's AI Content Laws and Protecting Against Deepfakes45:17 Wrap-Up: Music Recommendations and Final Thoughts Hosted on Acast. See acast.com/privacy for more information.

CEO Joe Kim shares how Sumo Logic has implemented generative AI to democratize data analytics, leveraging AWS Bedrock's multi-agent capabilities to dramatically improve accuracy.Topics Include:Introduction of Joe Kim, CEO of Sumo Logic.Question: Overview of Sumo Logic's products and customers?Sumo Logic specializes in observability and security markets.Company leverages industry-leading log management and analytics capabilities.Question: How has generative AI entered this space?Kim's background is in product, strategy and engineering.Non-experts struggle to extract value from complex telemetry data.Generative AI provides easier interface for interacting with data.Question: How do you measure success of AI initiatives?Focus on customer problems, not retrofitting AI everywhere.Launched "Mo, the co-pilot" at AWS re:Invent.Mo enables natural language queries of complex data.Mo suggests visualizations and follow-up questions during incidents.Question: What challenges did you face implementing AI?Team knew competitors would eventually implement similar capabilities.Single model approach topped out at 80% accuracy.Multi-agent approach with AWS Bedrock achieved mid-90% accuracy.Bedrock offered security benefits and multiple model capabilities.Question: How was working with the AWS team?Partnered with Bedrock team and tribe.ai for implementation.Partners helped avoid pitfalls from thousands of prior projects.Question: What advice for other software leaders?Don't implement AI just to satisfy board pressure.Identify problems without mentioning generative AI first.Innovation should come from listening to customers.Question: Future plans with AWS partnership?Moving toward automated remediation beyond just analysis.Question: Has Sumo Logic monetized generative AI?Changed pricing from data ingestion to data usage.New model encourages more data sharing without cost barriers.Participants:Joe Kim – Chief Executive Officer, Sumo LogicSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon/isv/

Meta is facing significant scrutiny following revelations that it allegedly used pirated books to train its AI model, Llama 3. An investigation by The Atlantic uncovered that Meta employees prioritized acquiring these books, deeming them more crucial than web data. The company reportedly accessed a vast library of over 7.5 million books through LibraryGenesis, a known source of illegal distribution. This situation raises profound ethical concerns regarding the future of knowledge sharing and the legality of generative AI development, as enterprises may hesitate to trust AI models lacking a clear intellectual property chain of custody.In the realm of technology investments, global spending on data centers surged by 51% last year, reaching $455 billion, with expectations of a further 30% growth this year. The majority of this capital expenditure is concentrated among the top 10 hyperscalers, such as Amazon Web Services, Microsoft, and Google Cloud, who are heavily investing to meet the rising demand for AI capabilities. However, the U.S. PC market is projected to see only modest growth due to ongoing tariff concerns, despite a notable increase in shipments driven by the commercial sector's demand for Windows 10 refresh cycles.CoreWeave, a cloud AI startup backed by NVIDIA, is preparing for an IPO aiming to raise up to $2.7 billion, but it faces challenges as Microsoft has opted not to exercise a significant option to purchase additional data center capacity. This decision reflects a shift in how tech companies are managing their AI budgets. Analysts have revised CoreWeave's revenue growth expectations downward, indicating a potential cash burn increase, which raises questions about the sustainability of its rapid growth and reliance on a single major customer.The podcast also highlights the implications of the current job market, which is increasingly reliant on government, healthcare, and education sectors, raising concerns about future labor market stability. As hiring in these sectors is expected to slow, the overall economic growth may be hindered, particularly for firms offering productivity-enhancing solutions. The convergence of these trends—ethical concerns in AI development, fluctuating tech investments, and a stagnant job market—paints a complex picture of the current business landscape. Three things to know today 00:00 Clouds Rise, Macs Fly, and the Job Market Sighs: A Look at the State of Play06:45 Meta's Alleged Book Piracy Raises IP Risks Across the Generative AI Ecosystem09:01 CoreWeave's IPO Balances Sky-High Growth and Soaring Costs as Microsoft Rethinks AI Spend  Supported by:  https://www.huntress.com/mspradio/https://timezest.com/mspradio/  Event: : https://www.nerdiocon.com/ All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

Google has officially confirmed its acquisition of cloud security firm Wiz for a staggering $32 billion, marking the largest deal in the company's history. This strategic move aims to bolster Google Cloud's security and multi-cloud capabilities, especially as the demand for cloud security intensifies. Wiz, founded in 2020, has quickly gained traction, serving nearly half of the Fortune 100 companies and projecting a significant increase in annual recurring revenue. However, the acquisition comes with risks, including potential regulatory scrutiny and a substantial reverse termination fee, reflecting the challenges Google may face in integrating Wiz into its existing cloud infrastructure.In a related development, the Cybersecurity and Infrastructure Security Agency (CISA) is working to contact over 130 former employees after a federal court ruled their layoffs were unlawful. This decision is part of a broader legal challenge against workforce cuts made during the Trump administration. The reinstated employees will receive full pay and benefits while on administrative leave, but the agency has already lost a significant portion of its workforce, raising concerns about its ability to combat cyber threats effectively. The situation highlights the ongoing challenges faced by CISA in maintaining a capable workforce amid increasing cyberattacks.Cloudflare has launched a new threat events platform called Cloudforce One, designed to enhance real-time intelligence on cyberattacks. This platform leverages Cloudflare's extensive global network, which has blocked billions of cyber threats daily. Additionally, Logic Monitor has partnered with Amazon Web Services to facilitate the migration of VMware workloads to AWS, aiming to optimize cloud performance for global enterprises. Meanwhile, RingCentral has introduced several AI features to improve business communications, including a virtual assistant for managing inbound calls and tools for real-time knowledge retrieval.Lastly, a London court held a secret hearing regarding Apple's appeal against a UK government order to create a backdoor in its encrypted cloud storage systems. This case raises significant concerns about government surveillance, encryption, and data privacy, with potential global implications for cloud security and regulatory compliance. Civil rights organizations have criticized the secrecy of the proceedings, emphasizing the importance of strong encryption in protecting individuals from harassment and oppression. The outcome of this case could have far-reaching effects on the balance between security and privacy in the digital age. Four things to know today 00:00 Google's Biggest Deal Ever: $32B on Wiz to Secure the Cloud. Will It Work?03:25 CISA Scrambles to Contact Wrongfully Laid-Off Employees Amid Cybersecurity Workforce Strain05:27 Cloudflare, AWS, and RingCentral Drop Major Updates07:39 UK Court Holds Secret Hearing on Apple's Encryption Backdoor Supported by:  https://cometbackup.com/?utm_source=mspradio&utm_medium=podcast&utm_campaign=sponsorshiphttps://www.huntress.com/mspradio/ Event: : https://www.nerdiocon.com/ All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech