Podcasts about david how

america future change war millennials survive tony robbins golden age prepping howe winter is coming awakenings western civilization lost generation scott harris fourth turning neil howe david how

Play Episode Listen Later Jul 25, 2024 51:06

Patrick kicks off with a powerful moment of Pope John Paul II singing the Pater Noster, touching hearts with his remarkable voice. He discusses Kamala Harris's controversial tenure as the U.S. border czar, and reflects on voting with a moral conscience. Patrick also shares a humorous yet eye-opening exchange between a cab driver and an irate customer, highlighting the complexities of modern politeness. Audio: Pater Noster sung by JPII in Holy Name Cathedral Chicago (02:07) John - What happened to David Daleiden who did the sting operation on the Planned Parenthood? (05:14) Audio: For profit media's before and after about Harris being the “Border Czar” (06:43) Juan - How can we receive the Eucharist if we are voting for parties that are in favor of abortion? (11:04) Audio: A cab driver says “Thank you, Miss” and pays the price for it. (14:32) David - How do you understand Genesis where light was created before the Sun and Moon. (23:18) John - What is the Catholic position on the war in Israel since both sides of the war are in favor of abortion? (30:58) Audio: How Palestinians are able to so successfully victimize themselves (40:58) Josh - How do I talk to my wife who is very caught up in pro-choice movement? (45:39)

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You Must Understand the Fourth Turning to Survive What's Coming...

The Tony Robbins Podcast

Play Episode Listen Later Jun 12, 2024 93:58

How can past crises teach us how to deal with challenges in today's world? Our guest NEIL HOWE is a renowned historian and generational theorist, known for co-authoring the seminal books "Generations: The History of America's Future, 1584 to 2069" and "The Fourth Turning: An American Prophecy." In this timely one-on-one conversation with SCOTT HARRIS -- a seasoned facilitator and trainer for Tony Robbins -- Neil discusses his latest book, "The Fourth Turning Is Here: What the Seasons of History Tell Us About How and When This Crisis Will End." Drawing on his expertise in history and cycles, Neil reveals how different generations experience and shape our world. Howe also helps us better understand the multiple crises that we're facing today, and how upcoming challenges will affect each generation differently. How can understanding generational cycles in "The Fourth Turning" help us prepare for today's societal and economic challenges? Neil offers insights on how individuals, communities, and families can effectively prepare for the future. This discussion is particularly crucial, as we approach a critical juncture expected by the early 2030s. Join us for this insightful conversation and learn how to stay multiple steps ahead in business and life! To watch this episode, click here. SHOW NOTES: [00:18] Scott's Intro [02:42] The life cycles of society [05:01] What precedes a Fourth Turning [08:03] Win or fall apart as a country [10:22] How we broke out of the last Fourth Turning [13:44] Fourth Turning characteristics [15:05] The decline of Western Civilization [17:58] Golden Age after crisis [18:30] War included [21:30] Change to move forward [23:52] The cycles of social behavior [25:44] How younger generations can fix the world [28:20] Lost Generation vs. Millennials [31:00] Millennials and the rising economic inequality [33:52] Millennials post Fourth Turning [38:24] Prepping for what's ahead economically [41:02] The importance of community virtues [46:30] Neil's advice for secure geographical investments and promising industries [56:15] Why living standards haven't improved [57:07] Awakenings vs. crisis [01:01:37] Question from David: How will the next year or two play out in this cycle? [01:07:09] Question from Michelle: What changes or shifts have you observed between your initial book and most recent one? [01:10:29] Michelle's second question: What role does immigration play on awakenings? [01:15:57] Casey inquiries about the origin of the word saeculum and its relevance to shorter lifespans in centuries past. [01:18:30] Casey's second question: With advancements in biosciences and longevity technologies leading to longer lifespans, will a saeculum consistently represent four generations, or will a fifth generation emerge? [01:21:38] Casey's third question involves examining historical data and inquiring if regression analysis has been utilized to predict election outcomes. [01:23:36] Jeffrey's question concerns relocating to safeguard one's family from impending turmoil on the planet. [01:31:50] Scott signs off

How Long Will You Mourn?

A Shared InHERitance

Play Episode Listen Later May 6, 2024 9:31

The theme for May 2024 is "Conversations with God - A Kingdom United (David/Solomon)." Our editor of the month, Shelby Carter, discusses the question as Samuel annoints David - "How long are you going to mourn for Saul?"Music from #Uppbeat (free for Creators!):https://uppbeat.io/t/zoo/clarityLicense code: UL9CSCKZ4YPM52DF

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Tom Mottlau, LG Healthcare

Play Episode Listen Later May 1, 2024 36:38

The 16:9 PODCAST IS SPONSORED BY SCREENFEED – DIGITAL SIGNAGE CONTENT The health care sector has long struck me as having environments and dynamics that would benefit a lot from using digital signage technology. Accurate information is critically important, and things change quickly and often - in ways that make paper and dry erase marker board solutions seem antiquated and silly. But it is a tough sector to work in and crack - because of the layers of bureaucracy, tight regulations and the simple reality that medical facilities go up over several years, not months. People often talk about the digital signage solution sales cycle being something like 18 months on average. With healthcare, it can be double or triple that. The other challenge is that it is highly specialized and there are well-established companies referred to as patient engagement providers. So any digital signage software or solutions company thinking about going after health care business will be competing with companies that already know the industry and its technologies, like medical records, and have very established ties. LG has been active in the healthcare sector for decades, and sells specific displays and a platform used by patient engagement providers that the electronics giant has as business partners. I had a really insightful chat with Tom Mottlau, LG's director of healthcare sales. Subscribe from wherever you pick up new podcasts. TRANSCRIPT David: Tom, thank you for joining me. Can you give me a rundown of what your role is at LG? Tom Mottlau: I am the Director of Healthcare Sales for LG. I've been in this role for some time now; I joined the company in 1999 and have been selling quite a bit into the patient room for some time. David: Has most of your focus through those years all been on healthcare? Tom Mottlau: Well, actually, when I started, I was a trainer when we were going through the digital rollout when we were bringing high-definition television into living rooms. My house was actually the beta site for WXIA for a time there until we got our language codes right. But soon after, I moved over to the commercial side and healthcare, around 2001-2002. David: Oh, wow. So yeah, you've been at it a long time then. Much has changed! Tom Mottlau: Yes, sir. David: And I guess in some cases, nothing has changed. Tom Mottlau: Yep. David: Healthcare is an interesting vertical market for me because it seems so opportune, but I tend to think it's both terrifying and very grinding in that they're quite often very large institutions, sometimes government-associated or university-associated, and very few things happen quickly. Is that a fair assessment? Tom Mottlau: Absolutely. There's a lot of oversight in the patient room. It's a very litigation-rich environment, and so there's a bit of bureaucracy to cut through to make sure that you're bringing in something that's both safe for patients and protects their privacy but also performs a useful function. David: I guess the other big challenge is the build-time. You can get word of an opportunity for a medical center that's going up in a particular city, and realistically, it's probably 5-7 years out before it actually opens its doors, right? Tom Mottlau: That's true. Not only that but very often, capital projects go through a gestation period that can be a year or two from the time you actually start talking about the opportunity. David: And when it comes to patient engagement displays and related displays around the patient care areas, is that something that engineers and architects scheme in early on, or is it something that we start talking about 3-4 years into the design and build process? Tom Mottlau: Well, the part that's schemed in is often what size displays we're going to need. So, for example, if somebody is looking to deploy maybe a two-screen approach or a large-format approach, that's the type of thing that is discussed early on, but then when they come up on trying to decide between the patient engagement providers in the market, they do their full assessment at that time because things evolve and also needs change in that whole period that may take a couple of years you may go as we did from an environment that absolutely wanted no cameras to an environment that kind of wanted cameras after COVID. You know, so things change. So they're constantly having those discussions. David: Why switch to wanting cameras because of COVID? Tom Mottlau: Really, because the hospitals were locked down. You couldn't go in and see your loved one. There was a thought that if we could limit the in-person contact, maybe we could save lives, and so there was a lot of thought around using technology to overcome the challenges of contagion, and so there was even funding dedicated towards it and a number of companies focused on it David: That's interesting because I wondered whether, in the healthcare sector, business opportunities just flat dried up because the organizations were so focused on dealing with COVID or whether it actually opened up new opportunities or diverted budgets to things that maybe weren't thought about before, like video? Tom Mottlau: True, I mean, the video focus was definitely because of COVID, but then again, you had facilities where all of their outpatient procedures had dried up. So they were strained from a budget standpoint, and so they had to be very picky about where they spent their dollars. Now the equipment is in the patient room, but at the end of the day, we're still going to get the same flow of patients. People don't choose when to be sick. If it's gonna be either the same or higher because of those with COVID, so they still need to supply those rooms with displays, even though they were going through a crisis, they still had to budget and still had to go through their day-to-day buying of that product. David: Is this a specialty application and solution as opposed to something that a more generic digital signage, proAV company could offer? My gut tells me that in order to be successful, you really need to know the healthcare environment. You can't just say, we've got these screens, we've got the software, what do you need? Tom Mottlau: Yeah, that's a very good question. Everything we do on our end is driven by VOC (voice of customer). We partner with the top patient engagement providers in the country. There are a handful that are what we call tier one. We actually provide them with products that they vet out before we go into production. We go to them to ask them, what do you need? What products do you need for that patient? I mean, and that's where the patient engagement boards, the idea of patient engagement boards came from was we had to provide them a display that met, at the time, 60065 UL, which is now 62368-1, so that they can meet NFPA 99 fire code. David: I love it when you talk dirty. Tom Mottlau: Yeah, there's a lot of stuff out there that. David: What the hell is he talking about? Tom Mottlau: Yeah, I know enough to be dangerous. Basically, what it boils down to is we want to make sure that our products are vetted by a third party. UL is considered a respectable testing agency, and that's why you find most electronics are vetted by them and so they test them in the patient room. It's a high-oxygen environment with folks who are debilitated and life-sustaining equipment so the product has to be tested. We knew that we had to provide a product for our SIs that would meet those specs as well as other specs that they had like they wanted something that could be POE-powered because it takes an act of Congress to add a 110-amp outlet to a patient room. It's just a lot of bureaucracy for that. So we decided to roll out two units: one of 32, which is POE, and one that's 43. Taking all those things I just mentioned into consideration, as well as things like lighting. Folks didn't want a big night light so we had to spend a little extra attention on the ambient light sensor and that type of thing. This is our first offering. David: So for doofuses like me who don't spend a lot of time thinking about underwriter lab, certifications, and so on, just about any monitor, well, I assume any monitor that is marketed by credible companies in North America is UL-certified, but these are different grades of UL, I'm guessing? Tom Mottlau: They are. Going back in the day of CRTs, if you take it all the way back then when you put a product into a room that has a high-powered cathode ray tube and there's oxygen floating around, safety is always of concern. So, going way back, probably driven by product liability and that type of thing. We all wanted to produce a safe product, and that's why we turned to those companies. The way that works is we design a product, we throw it over to them, and they come back and say, okay, this is great, but you got to change this, and this could be anything. And then we go back and forth until we arrive at a product that's safe for that environment, with that low level of oxygen, with everything else into consideration in that room. David: Is it different when you get out into the hallways and the nursing stations and so on? Do you still need that level, like within a certain proximity of oxygen or other gases, do you need to have that? Tom Mottlau: It depends on the facility's tolerance because there is no federal law per se, and it could vary based on how they feel about it. I know that Florida tends to be very strict, but as a company, we had to find a place to draw that line, like where can we be safe and provide general products and where can we provide something that specialized? And that's usually oxygenated patient room is usually the guideline. If there's oxygen in the walls and that type of thing, that's usually the guideline and the use of a pillow speaker. Outside into the hallways, not so much, but it depends on the facility. We just lay out the facts and let them decide. We sell both. David: Is it a big additional cost to have that additional protection or whatever you want to call it, the engineering aspects? Tom Mottlau: Yes. David: So it's not like 10 percent more; it can be quite a bit more? Tom Mottlau: I'm not sure of the percentage, but there's a noticeable amount. Keep in mind it's typically not just achieving those ratings; it's some of the other design aspects that go into it. I mean, the fact that you have pillow speaker circuitry to begin with, there's a cost basis for that. There's a cost basis for maintaining an installer menu of 117+ items. There's a cost basis for maintaining a Pro:Centric webOS platform. You do tend to find it because of those things, not just any one of them, but because of all of them collectively, yeah, the cost is higher. I would also say that the warranties tend to be more encompassing. It's not like you have to drive it down to Ted's TV. Somebody comes and actually remedies on-site. So yeah, all of that carries a cost basis. That's why you're paying for that value. David: You mentioned that you sell or partner with patient engagement providers. Could you describe what those companies do and offer? Tom Mottlau: Yeah, and there's a number of them. Really, just to be objective, I'll give you some of the tier ones, the ones that have taken our product over the years and tested and provided back, and the ones that have participated in our development summit. I'll touch on that in a moment after this. So companies like Aceso, you have Uniguest who were part of TVR who offers the pCare solutions. You have Get Well, Sonify, those types of companies; they've been at this for years, and as I mentioned, we have a development summit where we, for years, have piled these guys on a plane. The CTOs went off to Korea and the way I describe it is we all come into a room, and I say, we're about to enter Festivus. We want you to tell us all the ways we've disappointed you with our platform, and we sit in that room, we get tomatoes thrown at us, and then we make changes to the platform to accommodate what they need. And then that way, they're confident that they're deploying a product that we've done all we can to improve the functionality of their patient engagement systems. After all, we're a platform provider, which is what we are. David: When you define patient engagement, what would be the technology mix that you would typically find in a modernized or newly opened patient care area? Tom Mottlau: So that would be going back years ago. I guess it started more with patient education. If Mrs. Jones is having a procedure on her kidney, they want her to be educated on what she can eat or not eat, so they found a way to bring that patient education to the patient room over the TVs. But then they also wanted to confirm she watched it, and then it went on from there. It's not only the entertainment, but it's also things that help improve workflows, maybe even the filling out of surveys and whatnot on the platform, Being able to order your culinary, just knowing who your doctor is, questions, educational videos, all of those things and then link up with EMR. David: What's that? Tom Mottlau: Electronic medical records. Over the years, healthcare has wanted to move away from paper, to put it very simply. They didn't want somebody's vitals in different aspects of their health stored on a hand-scribbled note in several different doctor's offices. So there's been an effort to create electronic medical records, and now that has kind of been something that our patient engagement providers have tied into those solutions into the group. David: So, is the hub, so to speak, the visual hub in a patient care room just a TV, or is there other display technology in there, almost like a status board that tells them who their primary provider is and all the other stuff? Tom Mottlau: So it started as the smart TV, the Pro:Centric webOS smart TV. But then, as time went on, we kept getting those requests for, say, a vertically mounted solution, where somebody can actually walk in the room, see who their doctor is, see who their nurse is, maybe the physician can come in and understand certain vitals of the patient, and so that's why we developed those patient engagement boards that separately. They started out as non-touch upon request, we went with the consensus, and the consensus was we really need controlled information. We don't want to; we've had enough issues with dry-erase boards. We want something where there's more control in entering that information, and interesting enough, we're now getting the opposite demand. We're getting demand now to incorporate touch on the future models, and that's how things start. As you know, to your point earlier, folks are initially hesitant to breach any type of rules with all the bureaucracy. Now, once they cut through all that and feel comfortable with a start, they're willing to explore more technologies within those rooms. That's why we always start out with one, and then over the years, it evolves. David: I assume that there's a bit of a battle, but it takes some work to get at least some of the medical care facilities to budget and approve these patient engagement displays or status displays just because there's an additional cost. It's different from the way they've always done things, and it involves integration with, as you said, the EMR records and all that stuff. So, is there a lot of work to talk them into it? Tom Mottlau: Well, you have to look at us like consultants, where we avoid just talking folks into things. Really, what it has to do with is going back to VOC, voice of the customer, the way we were doing this years ago or just re-upping until these boards were launched was to provide a larger format, and ESIs were dividing up the screen. That was the way we always recommended. But then, once we started getting that VOC, they were coming to us saying, well, we need to get these other displays in the room. You know, certain facilities were saying, Hey, we absolutely need this, and we were saying, well, we don't want to put something that's not rated for that room. Then we realized we had to really start developing a product that suits that app, that environment, and so our job is to make folks aware of what we have and let them decide which path they're going to take because, to be honest, there are two different ways of approaching it. You can use one screen of 75”, divide it, or have two screens like Moffitt did. Moffitt added the patient engagement boards, which is what they wanted. David: I have the benefit, at least so far, of being kind of at retirement age and spending very little time, thank God, in any kind of patient care facility. Maybe that'll change. Hopefully not. But when I have, I've still seen dry-erase marker boards at the nursing stations, in rooms, in hallways, and everywhere else. Why is it still like that? Why haven't they cut over? Is it still the prevalent way of doing things, or are you seeing quite a bit of adoption of these technologies? Tom Mottlau: Well, it is, I would say, just because we're very early in all this. That is the prevalent way, no doubt. It's really those tech-forward, future-forward facilities that are wanting to kind of go beyond that and not only that, there's a lot of facilities that want to bring all that in and, maybe just the nature of that facility is a lot more conservative, and we have to respect that. Because ultimately they're having to maintain it. We wouldn't want to give somebody something that they can't maintain or not have the budget for. I mean, at the end of the day, they're going to come back to us, and whether or not they trust us is going to be based upon whether we advise them correctly or incorrectly. If we advise them incorrectly, they're not going to trust us. They're not going to buy from us ten years from now. David: For your business partners, the companies that are developing patient engagement solutions, how difficult is it to work with their patient record systems, building ops systems, and so on to make these dynamic displays truly dynamic? Is it a big chore, or is there enough commonality that they can make that happen relatively quickly? Tom Mottlau: That's a very good question, and that's exactly why we're very careful about who's tier one and who we may advise folks to approach. Those companies I mentioned earlier are very skilled at what they do, and so they're taking our product as one piece of an entire system that involves many other components, and I have full faith in their ability to do that because we sit in on those meetings. Once a year, we hear feedback, we hear positive feedback from facilities. We see it but it really couldn't happen without those partners, I would say. We made that choice years ago to be that platform provider that supports those partners and doesn't compete with them. In hindsight, I think that was a great choice because it provides more options to the market utilizing our platform. David: Well, and being sector experts in everything that LG tries to touch would be nightmarish. If you're far better off, I suspect I will be with partners who wake up in the morning thinking about that stuff. Tom Mottlau: Yeah. I mean, we know our core competencies. We're never going to bite off more than we can chew. Now granted, we understand more and more these days, there's a lot of development supporting things like telehealth, patient engagement, EMR and whatnot. But we're also going to make sure that at the end of the day, we're tying in the right folks to provide the best solution we can to patients. David: How much discussion has to happen around network security and operating system security? I mean, if you're running these on smart TVs, they're then running web OS, which is probably to the medical facility's I.T. team or not terribly familiar to them. Tom Mottlau: Yeah, that's a very good question. Facilities, hospitals, and anything that involves network security bring them an acute case of indigestion, more so than other areas in the business world. So these folks, a lot of times, there's exhaustive paperwork whenever you have something that links up to the internet or something that's going to open up those vulnerabilities. So, Pro:Centric webOS is actually a walled garden. It is not something that is easily hacked when you have a walled garden approach and something that's controlled with a local server. That's why we took that approach. Now, we can offer them a VPN if there is something that they want to do externally, but these systems were decided upon years ago and built with security in mind because we knew we were going to deploy in very sensitive commercial environments. And so not so much a concern. You don't need to pull our TV out and link up with some foreign server as you might with a laptop that you buy that demands updates. It's not anything like that because, of course, that would open us up to vulnerability. So we don't take that approach. It's typically a local server and there is the ability to do some control of the server if you want a VPN, but other than that, there is no access. David: Do you touch on other areas of what we would know as digital signage within a medical facility? Like I'm thinking of wayfinding, directories, donor recognition, video walls, and those sorts of things. Tom Mottlau: Absolutely. I mean, we see everything. Wayfinding needs have been for years and years now, and those are only expanding. and we start to see some that require outdoor displays for wave finding. So we do have solutions for that. Beyond displays, we actually have robots now that we're testing in medical facilities and have had a couple of certifications on some of those. David: What would they do? Tom Mottlau: Well, the robots would be used primarily to deliver some type of nonsensitive product. I know there's some work down the road, or let's just say there's some demand for medication delivery. But obviously, LG's approach to any demand like that is to vet it out and make sure we're designing it properly. Then, we can make announcements later on about that type of stuff. For now, we're taking those same robots that we're currently using, say, in the hotel industry, and we're getting demand for that type of technology to be used in a medical facility. David: So surgical masks or some sort of cleaning solutions or whatever that need to be brought up to a certain area, you could send in orderly, but staffing may be tight and so you get a robot to do it. Tom Mottlau: Absolutely. And that is a very liquid situation. There's a lot of focus and a lot of development. I'm sure there'll be a lot to announce on that front, but it's all very fluid, and it's all finding its way into that environment with our company. All these future-forward needs, not only with the robots but EV chargers for the vast amount of electric vehicles, we find ourselves involved in discussions on all these fronts with our medical facilities these days. David: It's interesting. Obviously, AI is going to have a role in all kinds of aspects of medical research and diagnosis and all those super important things. But I suspect there's probably a role as well, right down at the lobby level of a hospital, where somebody comes in where English isn't their first language, and they need to find the oncology clinic or whatever, and there's no translator available. If you can use AI to guide them, that would be very helpful and powerful. Tom Mottlau: Let me write that down as a product idea. Actually, AI is something that is discussed in the company, I would say, on a weekly basis, and again, I'm sure there'll be plenty to showcase in the future. But yes, I'd say we have a good head start in that area that we're exploring different use cases in the medical environment. David: It's interesting. I write about digital signage every day and look at emerging markets, and I've been saying that healthcare seems like a greenfield opportunity for a lot of companies, but based on this conversation, I would say it is, and it isn't because if you are a more generalized digital signage software platform, yes, you could theoretically do a lot of what's required, but there's so much insight and experience and business ties that you really need to compete with these patient engagement providers, and I think it would be awfully tough for just a more generalized company to crack, wouldn't it? Tom Mottlau: I believe so. I mean, we've seen many come and go. You know, we have certain terms internally, like the medicine show, Wizard of Oz. there's a lot out there; you really just have to vet them out to see who's legit and who isn't, and I'm sure there are some perfectly legitimate companies that we haven't worked with yet, probably in areas outside of patient education we, we have these discussions every week, and it's, it can be difficult because there are companies that you might not have heard of and you're always trying to assess, how valid is this? And, yeah, that's a tough one. David: Last question. Is there a next big thing that you expect to emerge with patient engagement over the next couple of years, two-three years that you can talk about? Tom Mottlau: You hit the nail on the head, AI. But you know, keep in mind that's something in relative terms. It has been relatively just the last few years, and it has been something that's come up a lot. It seems there's a five-year span where something is a focus going way back, it was going from analog to digital. When I first came here, it was going from wood-clad CRT televisions to flat panels, and now we have OLED right in front of us. So yeah, there's, there's a lot of progression in this market. And I would say AI is one of them, and Telehealth is another; I guess we'll find out for sure which one sticks that always happens that way, but we don't ignore them. David: Yeah, certainly, I think AI is one of those foundational things. It's kind of like networking. It's going to be fundamental. It's not a passing fancy or something that'll be used for five years and then move on to something else. Tom Mottlau: Yeah, true. But then again, also, it's kind of like when everybody was talking about, okay, we're not going to pull RF cable that went on for years and years because they were all going to pull CAT5, and then next thing, you know, they're saying, well, we have to go back and add CAT5 because they got ahead of themselves, right? So I think the challenge for any company is nobody wants to develop the next Betamax. Everybody wants to develop something that's going to be longstanding and useful, and so it's incumbent upon us to vet out those different solutions and actually see real practical ways of using it in the patient room and trusting our partners and watching them grow. A lot of times, they're the test beds, and so that's the benefit of our approach. By providing that platform and supporting those partners, we get to see which tree is really going to take off. David: Betamax, you just showed your age. Tom Mottlau: Yes, sir. That made eight tracks, right? David: For the kiddies listening, that's VCRs. All right. Thanks, Tom. That was terrific. Tom Mottlau: Thank you very much, sir. David: Nice to speak with you.

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The Patrick Madrid Show: April 16, 2024 - Hour 3

jesus christ church cross catholic mass eucharist chalice david how patrick madrid matthew spencer

Play Episode Listen Later Apr 16, 2024 51:06

Join Fr. Matthew Spencer as he journeys through fascinating topics and questions, always aiming to deepen our understanding and love for the Catholic faith. Victoria - Is Veronica and Mary of Magdalene the same person? (03:13) Maria - Why isn't the Chalice offered at Mass anymore? I miss it. (09:21) Susan – How do relics get scattered about the Church? Why can't we spread ashes? (16:08) David - How can we show best reverence for the Eucharist and what are the different styles of receiving? (22:12) Denise - Is there value in asking for the Cross to be taken away when suffering? (30:11) Delores - Why did Jesus tell Mary not to hold on to him, but he told Thomas to put his finger in his side? (36:05) Mike - My daughter is going to college in the fall. How can I help guide her in her faith without being overbearing? Janet - My daughter wanted some remains of her dad in her house so she can have him there. Is that okay? (45:01)

Making Prospects and Clients Comfortable with You

Top Secrets

Play Episode Listen Later Apr 16, 2024 8:15

There are steps involved with making prospects and clients comfortable with you. You can't go from, "I have no idea who you are," to "I'm completely comfortable with you and I trust you implicitly" without steps. It just doesn't happen. David: Hi, and welcome to the podcast. In today's episode, co host Bianca Eastfound and I will be discussing the topic of making prospects and clients comfortable with you. Welcome back, Bianca. Bianca: Thank you so much, David. Definitely one of my favorite topics. And please tell us, what does it take to make prospects comfortable with us? David: Yeah, that's sort of a magic key, isn't it? What does it take? Well, I think it takes desire, certainly starts with the desire to want to do it, because a lot of times we're just so focused on selling what it is that we want to sell that we don't really think about that too much. We just think in terms of introducing ourselves and letting them know what we do and hoping that they're going to want to buy it. But so much of that, can never really happen until and unless we get to the point where they're comfortable enough to even want to hear what it is that we have to offer. Bianca: Well, that's absolutely great. And yeah, I definitely agree with you. So who do we need to do this with? David: Pretty much everyone, pretty much every prospect, every client we ever interact with, we need to create a level of comfort. In some of my early training, I talked about sort of four levels, if you picture a target with archery practice it's a series of rings and outside the rings, there's this area outside the target. That I think of as total obscurity. They don't know who you are. They don't know what you do. They have no idea why they should do business with you at all. So that's sort of outside the target. And then the first level inside the target is recognition. They recognize that you're alive. They recognize that you're taking in air on the planet, but they don't know exactly what you do or how you do it, or if they should use you at all. They just recognize you. Okay, I recognize you. So you move from obscurity to recognition. That's sort of the first step. And then after they recognize you, then you can start to move to comfort. Because until I even know who you are, there's no way I'm going to feel comfortable with you. So there's that next level. So you move from obscurity to recognition, and then recognition to comfort. And then from Comfort, you can eventually, if you do your job well and consistently, you can get to loyalty, right? We didn't even talk about loyalty in the topic today, but ultimately that's kind of the goal. And Comfort is one of the steps we need to get through in order to get to any sort of level of customer loyalty. But when we talk about making prospects and clients feel comfortable with us, it really is a process. And in our total market domination training, we talk about different methods of interaction. In other words, we have entry level awareness. So entry level awareness is designed to make someone aware of the fact that we exist and we do what we do. From there, we can then move on to that comfort level awareness, which is designed to expand the relationship a little more. Okay, I know who you are, I know what you do, and now I feel comfortable enough with you to place that first time order with you. And then once that happens, if I deliver well and consistently, and then you order again, and I deliver well and consistently, then eventually that can lead to loyalty. But I think a lot of it goes to recognizing that there are steps involved here. You can't go from, I have no idea who you are, to I'm completely comfortable with you and I trust you implicitly. It just doesn't happen. Bianca: Wow. And that's a great answer, but I know for some people it may be like a lot. So how do we really do it? David: How do we create that level of comfort? Bianca: Yes.

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The Patrick Madrid Show: April 03, 2024 - Hour 1

god mass david how patrick madrid mike how

Play Episode Listen Later Apr 3, 2024 51:11

Patrick explains the distinctions between panentheism and traditional Christian beliefs, providing ways to help a child understand God's presence in the world. Patrick then moves on to discuss the concept of indulgences and offers insights on true contrition and interior freedom. Patrick responds to an email about a person who doesn't go to Mass because he has a one-on-one relationship with God and asks “why does God allow children to die?” (01:39) David - How do I explain to my 6-year-old son that God is in everything? (20:45) Mike - How do you make sure you are free of venial sin? (27:32) Charlie - Do you think that the more sin you have the less effective your prayer is? (36:14) Zachary – Thank you so much! Jacinto - How do I talk with someone who says that faith alone is all you need to be saved? (45:55)

The Patrick Madrid Show: March 07, 2024 - Hour 2

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Play Episode Listen Later Mar 7, 2024 49:10

Patrick discusses the profound changes to the Mass post-Vatican II, addressing concerns about doctrinal shifts and the underlying intent. He explores the significance of language changes and their impact on the Church's tradition. Patrick offers historical insights into Mary's perpetual virginity and the lasting power of Jesus as symbolized by the sacrificial lamb. Linda - Why did God pick a lamb for the sacrifice for the Hebrew people during Passover? Why not another animal? (00:47) David - How do you defend Mary's virginity and what would you say to someone who says that Jesus did things very differently so what's stopping him from giving Mary to his supposed siblings? (12:19) Emily - I became Catholic about 3 years ago. I was a Jehovah Witness for many years and I wanted to encourage people who know Jehovah Witnesses to keep praying for them because coming into the church is the best thing they can do! (19:37) Kip - Question about these parts of two prayers: “They shall be newly created” and “our life, our sweetness, and our hope” Wilfred - After Vatican II, why didn't the Roman Rite just translate the Mass into English instead of changing it? (37:02)

The Patrick Madrid Show: February 28, 2024 - Hour 2

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Play Episode Listen Later Feb 28, 2024 49:10

Patrick demystifies the misconception of selling one's soul, highlighting redemption through Jesus. He shares insights on fasting with pure intentions, guided by St. Francis de Sales's wisdom and examines grief, and the concept of time in the afterlife, and Jesus as the 'Son of Man.' Emphasizing the core message of scripture, Patrick clarifies that entrance to heaven is not earned, but granted through Jesus's love and forgiveness. John - Are there different levels of Grace? How long does the Eucharist last in us after we receive it? (05:19) David - How can I forgive a brother of mine who hurt me? Email – What should I write in a card to compassionately address the tragic passing of an acquaintance's children? Francisco - How do I properly understand Matthew 12:7? Danielle - Matthew 16:27: Question about the “Son of Man”. Also, James and John are sitting at the right hand of God. Who is supposed to sit at the left hand God? Hayden - How is it possible that humans can be transformed more when Purgatory is a place outside of time? (32:13) Marci (email) – How can someone sell their soul to the devil if our souls belong to God? Jenny - Is there a good book on fasting that I can read for Lent? Gabriel - If Jesus asked you “why should I let you in” when you die, how would you respond? (44:58)

The Patrick Madrid Show: February 07, 2024 - Hour 3

The Alli Worthington Show

Play Episode Listen Later Feb 7, 2024 53:46

David - How many creeds are there? I know about the apostle creed and the Nicene creed and what is the difference? (01:24) Do all priests need to be celibate and why? Gideon (16-years-old) - I called in a little bit ago regarding a speech. You helped me out a lot. Thank you for your help. Email – Is it ethical to become pregnant using someone else's fertilized embryo so the embryo isn't destroyed? (13:20) Maureen - I was in a relationship with a man. We fornicated and I am concerned about my soul. What should I do? William – What is the best way to talk about Saint Anthony of Padua to help inspire others? Emily - My mom is on hospice and one of her care givers is stealing medical supplies from the house. What should I do? Joanne - What do you think of a parent taking a 13-year-old to a bingo night with a drag queen as the MC? David - Can you get baptized in the Catholic church if you are married outside of the Church?

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AITA with David and Jermaine

Generation Mixed

Play Episode Listen Later Jan 25, 2024 31:02

Get ready for new AITA reddit stories!Dive in with Jolie, David and Jermaine, as all three respond to three brand new AITA posts on Reddit that discuss challenges of being mixed race in today's world.Jermaine is an aspiring actor and model, who is graduating from college in Spring.David works as a dance teacher, attends school, and has won many competitions.@408maine (Jermaine)@kingmachl90_ (David)How can we bridge the gaps within our mixed race community based on experiences, geography, skin tone, and upbringing to become more united?DOWNLOAD and SUBSCRIBE to Generation Mixed, on Apple, Spotify, IHeart, or Spreaker!FOLLOW US: Instagram: @generationmixedpodcast | https://www.instagram.com/generationmixedpodcast/Tik-Tok: @GenMixedpodcast | https://www.tiktok.com/@genmixedpodcastSubscribe to our newsletter at www.nuwavemedia.orgE-mail us with any questions, comments, or suggestions for future episodes: Generationmixedpodcast@gmail.comWanna be on the show? Text or call 510-852-9550!What it means to be multiracial in America, one story at a time, from the studio to the streets. –Exciting news! JMarc has partnered with NuWave Community Media, a non-profit promoting digital literacy. Support our cause by donating or volunteering at www.nuwavemedia.org. Explore our diverse podcasts for insightful content. Join us in building a digitally empowered community

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How to Trust God's Grace with Max Lucado

Play Episode Listen Later Sep 18, 2023 40:48

Hey friend! Have you ever wondered if your past is too much for God to use you? What can He do with all of the ways we struggle? Have you ever bargained or wrestled with God? One of my favorite guests (and fan-favorite!) Max Lucado is here to talk with us about it all today. Called “America's Pastor” by Christianity Today, Max is the bestselling author of 45 books and counting. He is a pastor and speaker who says he “writes books for people who don't read books.” Max is a father of three, grandfather of two, and he lives with his wife in San Antonio. In his newest book, God Never Gives Up on You: What Jacob's Story Teaches Us About Grace, Mercy, and God's Relentless Love, Max examines the life of Jacob in Scripture, how God loved and pursued Jacob, and what that means for us. Join Max and I for a great conversation as we talk about: Where he gets his book ideas Why there aren't as many books about Jacob as there are about biblical heroes like Daniel and David How to discern when our understanding of God has become too small Why Max connects with and treasures the story of Jacob God's faithfulness to his people, no matter what You'll also love hearing my chat with Max about how to have hope in a divided world. Check it out here. Favorite quotes: “In the story of Jacob he is hot and cold, in and out, weak, and then he's strong. He has dreams and then he wrestles with God. Then he falls and flops. It is every person's story.” “Jacob's relationship is a transactional relationship with God. You do this. I'll do that. That really strikes home with many of us.” “All of us go through some negotiation or transactional relationship with God.” “It is okay to wrestle with these things. Ultimately there is one authority and it is not you or me.” “Be kind to yourself. God hasn't given up on you. Don't give up on yourself.” Coaching this week: Three truths about business you won't find anywhere else on the internet. (31:40) Links to great things we discussed: Max Lucado Website God Never Gives Up on You: What Jacob's Story Teaches Us About Grace, Mercy, and God's Relentless Love These Days - Jackson Browne The Chosen 1883 1923 PXG Golf Irons The Wino and I Know - Jimmy Buffett Migration - Jimmy Buffett The Coach School The Coach School Instagram 3 Secrets to Become a Successful Coach Order your copy of Remaining You While Raising Them here. Hope you loved this episode! Be sure to subscribe in iTunes and slap some stars on a review! :) xo, Alli https://www.alliworthington.com

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Why you need to take Bitcoin seriously - part 3 {PFP Section}

American Institute of CPAs - Personal Financial Planning (PFP)

Play Episode Listen Later Aug 11, 2023 31:19

If you believe it is a good idea to hold even a small amount of Bitcoin, the next step is to educate your clients and decide on the strategy that will have the best chance for success. In this episode of the PFP Section podcast, David Oransky, CPA/PFS, shares how he approaches this with his clients. Mark Astrinos, CPA/PFS, poses the following questions to David: How to you respond to criticism of Bitcoin from other advisors? What is your approach with clients to include Bitcoin in their portfolio? How do you explain that Bitcoin is money versus a traditional investment that produces cashflow? Why are retirees most at risk if Bitcoin is successful long term (and they haven't allocated a portion of their portfolio to Bitcoin)? How do you assuage fears given the volatility of Bitcoin? Should advisors be worried about compliance regulation or lack thereof? Where can listeners go to learn more? For more resources related to this episode: Tune in to the first episode and second episode in this series. Listen to David's in-depth webcast on Bitcoin and access the related slides. Check out the various books to learn more that David mentions at the end of this episode. This episode is brought to you by the AICPA's Personal Financial Planning Section, the premier provider of information, tools, advocacy, and guidance for professionals who specialize in providing tax, estate, retirement, risk management and investment planning advice. Also, by the CPA/PFS credential program, which allows CPAs to demonstrate competence and confidence in providing these services to their clients. Visit us online to join our community, gain access to valuable member-only benefits or learn about our PFP certificate program. Subscribe to the PFP Podcast channel at Libsyn to find all the latest episodes or search “AICPA Personal Financial Planning” on your favorite podcast app.

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The Patrick Madrid Show: August 02, 2023 - Hour 1

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Play Episode Listen Later Aug 2, 2023 51:10

Patrick shares and comments on a new Gallup poll - Belief in Five Spiritual Entities Edges Down to New Lows. He offers real solutions and tools we can use to stay grounded in our faith and to help our friends and family come home to the Church Patrick shares the disturbing news of a giant gallstone that might break the world record Ivan - Why is the Lutheran Church not able to confect the Eucharist but the Orthodox Church can? Ray - What do you think about knocking on wood meaning going to the wood of the Cross for all your needs? Email – What is Adoration? David - How do I address people who are talking during mass? Grace - What should people do who want to adopt but it is too expensive?

48: Carve Out This Side Hustle

Side Hustle Hero

Play Episode Listen Later May 16, 2023 37:20

When you're working in a family business and you want more money but there isn't more to go around, what do you do? You start a side hustle of course! That's what pushed today's guests Jennifer Cornelius and David Swojanovski to launch Rubble Road Soapstone Carving Kits. They've gone from selling 30 of these soapstone pieces a month, to selling thousands per month. Where once the saw that cuts the silhouette pieces ran just 4 hours a week, now it needs to run at least 12 hours a day. Is developing a business teaching students and adults soapstone carving using these kits something you'd be interested in doing as a side hustle? Then you'll want to reach out to Jennifer and David. But first, for inspiration in whatever your current or future side hustle might be, check out today's episode. What You'll Hear: 05:20 Want more money? You'll need to figure out a side hustle. 06:20 Being encouraged to teach carving in the schools 07:08 What the lesson looks like 08:50 Expanded from 6 shapes to offering 26 shapes in 3 different sizes 09:15 The overwhelming response at trade shows made them realize they were on to something 11:31 Statue of David: How did Michelangelo know he was in there? 13:20 Why all their stone comes from Brazil 14:38 Listening to customers has shapes their product line 15:48 Teacher's conventions gave Rubble Road great exposure 16:20 Piggybacking her sister's tradeshow proved lucrative for them, but not so much for her sister! 17:25 Go to where your ideal client is 17:50 40% of revenues come from other companies using their kits to teach in schools 18:53 Profit margins on kits 20:10 Potluck carving nights! 21:21 Teaching carving remotely 22:20 Remote teaching has given remote schools access to this program 26:02 Another income source: the “traveling jewelry classroom” 27:40 The biggest challenge in growing Rubble Road 30:13 Next steps for the business 32:38 Jennifer & David's best tip 35:06 The value asking questions 35:10 Being open to learning something from everyone you meet Connect with Jennifer & David: https://www.rubble-road.com/ https://www.tiktok.com/@rubbleroadsoapstone https://www.instagram.com/rubbleroadsoapstone/ https://www.facebook.com/rubbleroadsoapstone Connect with Joan: https://www.instagram.com/joanposivy/ https://www.facebook.com/posivy/ https://www.joanposivy.com/ Check out Joan's #1 success course! https://courses.joanposivy.com/p/turn-your-thoughts-into-wanted-things The Way Success Works Book http://thewaysuccessworks.com/ Be on the show! https://www.joanposivy.com/be-our-guest.html

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Ep 64: David Jones / President of The Excellence Advisory & Coach of Winning Restaurants

Forktales

Play Episode Listen Later Apr 17, 2023 34:07

David is a performance excellence coach focused on teaching, consulting and executive coaching for small to medium sized businesses, including many restaurants. David spent six years as a business/excellence coach for Pal's Excellence Institute. Pal's – or Pal's Suddenly Service – is a drive-through only 31-location restaurant chain located in northeast Tennessee and southwestern Virginia. The restaurant is known for its speed, hospitality, cleanliness and people. Pal's relies heavily on word-of-mouth marketing. That word-of-mouth allows Pal's to spend roughly half as much on marketing as some of its similar competitors. According to David, COVID gave restaurants a second chance to make a first impression. Restaurants that were struggling before the pandemic were struggling after the pandemic, pointing to an internal flaw that contributes to that struggle. Some restaurants used the pandemic as a chance to reset and improve themselves to make a second first impression and win over new customers after the pandemic ended. Quotes “What we see now is a lot of sculptures and spokescharacters have been discontinued. Architecturally speaking, we're getting modern boxes that don't have much life.” (Joseph) “If you look at the new (restaurant) designs, they're all basically the same. You really want to stand out in a sea of sameness.” (David) “How often in life do you get a second chance to make a first impression? If customers are coming back (after the pandemic), we have a chance to win them over and leave all that past behind.” (David) “If people aren't buying it, it's because they don't want it.” (Joseph) “If you think about a restaurant and what it does, it's really a manufacturing operation. You're manufacturing food in real time for a specific order based on your menu.” (David) “Systems are one thing, but activating them tends to be where the rubber meets the road and where most people hit the road.” (Joseph) “Twenty percent of the effort is putting a system in place and 80% of the effort is sustaining it. You have to make it a habit. You have to change in a way that it's harder to go back than it is to go forward.” (David) Transcript 00:00.91 vigorbranding Everyone today I'm joined by my friend David Jones he's the president of a company called the excellence advisory which we'll get into in a little bit. Um, but before we do David why don't you say hello and give a little bit of backstory. 00:11.50 David M_ Jones Well hello joseph and thanks for having me on today I considered a personal and professional honor to be here with you speaking to your audience and I'm actually an engineer by training 25 years in corporate America and then I had the great blessing and ability to work with. Pals through their business excellence institute which I hope we get to talk about and did that for 7 years and ah and today I do teaching consulting and coaching executive coaching for small to medium sized businesses including a lot of restaurants. 00:49.83 vigorbranding That's awesome. Yeah, so pals is um, essentially what prompted our connection on Linkedin. Um, and honestly it's a concept I had never heard of they're they're not here in Georgia or in Central Pennsylvania so I just never come across them. But what really grabbed my attention and prompted our discussion was. Um, pal's sudden service is what it's called has these amazing huge sculptures on their buildings sculptures of their food like hamburgers and drinks and all kinds of things and this just struck me as such an amazing thing. Um. Before we get into why they're doing that can you give us just a little bit of a rundown about what pals is all about. 01:28.79 David M_ Jones Oh absolutely. Yeah, it's so it's a drive through only 31 unit chain in East Tennessee and Southwest Virginia they are known for their speed their hospitality, their service, their cleanliness, their value. And they're people. They're amazing

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Governance Q & A With Steven Bowman | Ep. 65

Board Shorts Podcast

Play Episode Listen Later Mar 21, 2023 62:39

Steve Bowman and I answer a series of questions submitted by the BoardPro community as part of a recent webinar that we participated in (find the replay here: https://www.boardpro.com/resource-centre/webinars/qa-everything-governance). Submit your question for a future Board Shorts Podcast episode: https://bit.ly/BoardShortsQuestion Questions (06:02 - Ateel) What is the fine line [for the Board getting involved] in appointing Office Staff - e.g Business managers, Front office staff. Is it an operational matter? What are your thoughts? (11:28 - Michelle) What do you like to see in a board pack? How much before the meeting do you like to receive it? And how do you encourage people to read the board packs before each board meeting? (23:44 - Annette) We are currently making changes to our Agenda Template. Looking for information on best practice Agenda layout and specifically how to relate agenda items to the Strategic Plan. (41:18 - David) How can we make time for digital, to deeply incorporate this into both strategy and risk? Digital transformation and cybersecurity can easily be crowded out of the agenda by short-term operational issues, and there's only so much time/attention when small organisations have several board meetings per year. About Steven Bowman Steven Bowman is a governance expert and seasoned Board adviser, with a great depth of experience and skill in facilitating Board reviews and the strategic planning process. He has held numerous senior executive, CEO and Board positions in the USA and Australia, and has authored and co-authored over 14 books on governance, strategy, risk and executive leadership. Steven has built a reputation around the world as an adviser who empowers his clients by offering multiple perspectives on any given challenge. Connect with Steven Conscious Governance TV: https://www.consciousgovernancetv.com/conscious-governance-tv-home Conscious Governance Moments: https://www.consciousgovernancetv.com/podcasts/conscious-governance-moments Steve on LinkedIn: https://www.linkedin.com/in/stevenbowmangovernance Thanks to our sponsor BoardPro Visit boardpro.com/boardshorts and use the promo code boardshorts (all one word, lowercase) to get a 30-day free trial AND 20% off the price of your first year on any plan.

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Q&A with Brother David Steindl-Rast and audience; re: History of Orthodox Scientific Thought

Navigating Consciousness with Rupert Sheldrake

Play Episode Listen Later Mar 14, 2023 40:08

This is an extract from Rupert's workshop with Brother David Steindl-Rast at Hollyhock, Cortes Island, BC in August, 2011.00:00 Brother David Steindl-Rast: Making a thing out of the soul; AI Sentience 04:08 Rupert Sheldrake: Golem/Frankenstein myths and robot consciousness07:07 Rupert: Analog computers as possible framework for machine consciousness07:57 David: So it is possible?08:23 Rupert: Promissory Materialism will "prove" that people are machines 09:04 Rupert: The genome wager with Lewis Wolpert 14:13 David: Science as limited faith, one without hope15:00 Audience: if Science and Faith both seek truth, they must converge15:41 Rupert: we all have implicit biases; materialists in particular have huge blindspots17:31 Audience: Truth emerging like a flower17:54 Rupert: Institutionalized science, grants, educational conformity19:32 David: How can you do it?19:36 Rupert: I was forced to work independently, not recommended21:04 Rupert's excommunication by Nature Editor John Maddox22:29 Rupert: Pluralism in politics, but not science "we know the truth"24:13 David: Questioning establishment power25:32 Audience: A rebirth of creative thinking?25:43 Rupert: Trouble with the academic system; funding reform; medical system fatigue; alternative therapies29:10 Audience: Morphic resonance, homeopathy, interpersonal neurobiology, setting science free30:17 Rupert: Comparative effectiveness research, pragmatic medical systems, most scientists are from Eastern cultures (India, China)32:35 Audience: What if you talked to a radical cosmologist?32:48 Rupert: Mainstream cosmology IS radical, multi-verse theory, laws of nature must be fixed34:58 Rupert: Martin Reese's simpler hypothesis "get's rid of God"36:09 Rupert: Stars being conscious too much for Martin Reese37:48 Rupert: Brian Swimme, Thomas Berry, creation story, popularized science, natural philosophy

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The Scientific Race to Defeat a Deadly Virus with David Quammen - Part 2 | S2E35

Talking Apes

Play Episode Listen Later Mar 13, 2023 71:13

"Viruses are the dark angels of evolution, terrific and terrible, without which, the immense biological diversity gracing our planet would collapse."In 2013 veteran science writer David Quammen wrote an opinion piece for the New York Times titled, The Next Pandemic: Not if, but When? Seven years later he found himself writing about the horrors of the very thing he had foretold, as the Covid-19 virus surged throughout our world. This week, continuing our special Zoonotic Disease In the Spotlight month, David joins us for a second time round to discuss his book BREATHLESS: The Scientific Race to Defeat a Deadly Virus. BREATHLESS is the story of SARS-CoV-2 and its fierce journey through the human population, as seen by the scientists who study its origin, its ever-changing nature, and its capacity to kill us.Through conversations with 95 expert scientists, David examines how Covid and other strange viruses emerge from other animals and infect we human apes, leading to global catastrophe. This week on Talking Apes, we ask David:How did Covid-19 start?How are bats linked to Covid-19? Why do bats cause pandemics? Why do zoonotic diseases emerge from wet markets? Are all viruses bad?Did governments respond badly to the Covid-19 crisis?How can we prevent future pandemics? Click HERE to visit David Quammen's Website. Click HERE to learn more about zoonotic diseases. Support the showTalking Apes is an initiative of the nonprofit GLOBIO. Official website: talkingapes.orgInstagram: @talkingapes_podcastTwitter: @talking_apes Click here to support the show.

Talk Dirty To Me Q&A: Communication with Your Partner, Group Sex, Kinks & Navigating the 5 Love Languages in Relationship

The Down and Dirty Podcast

Play Episode Listen Later Feb 27, 2023 12:53

In this week's episode, I tackle your questions regarding image, sex and dating! I answered four questions about communication, group sex, kinks and how to bring the five love languages into your relationship, this is a must listen! Please tell us your thoughts about the Q&A over on Instagram @celestemooreimage, and be looking forward to more of these in the future! In this week's episode we discuss: [1:36] Question 1 (Alan): What to do when your partner will not listen to your challenges or stories? [3:40] Question 2 (Brian): What do you do when your partner wants to have group sex but you don't? [5:33] Question 3 (David): How do you bring up a taboo kink to a partner? [9:20] Question 4 (Chris): What are the best ways to understand your partner's love language? Let me know your thoughts on today's episode because I always love hearing from you all. You can find all the links and resources in the show notes of the episode on my website, www.celestemoore.com.

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How To Attract Abundance: Clearing your Energy Field - NLP and the Law of Attraction Part 1

Unlimited Influence

Play Episode Listen Later Jan 17, 2023 60:53

In this episode of How to Attract Abundance: Clearing your Energy Field -NLP and the Law of Attraction: Part 1, we'll be sent through a series of activities of NPL and we'll learn how to attract abundance into our lives easily. We're here to experience the different ways to target our old system. Today, David talks about the amazing effect of clearing our energy field in order to achieve a better life. One that is abundant and free of negativity. Standout Quotes: “But I'm never here to embarrass anybody. I'm never here to make anybody feel bad. My job is to show you what's possible.” – [David] “Because most of us have aches and pains and we'd rather learn but the feelings that you're carrying around, do not mean you're broken. They do not mean you're broken. Nobody here is broken.” -[David] “How we can custom design all of the experiences we have, the ones we want to create, and the ones that will come into our world through ways we didn't directly program. It's a hologram.” -[David] Key Takeaways: The goal of the program is to help people and to end as much suffering on this planet. All of the holographic data encoded within your neural system manifests as feelings in your body. They're also the same as the vibrational frequency you've emitted and radiated. So, for every vibrational frequency, you have a range of corresponding phenomena. In other words, chemical. The law of analogy is one of them. These are the basic principles that govern the law of attraction. And if you don't comprehend them, you're at a serious disadvantage. Episode Timeline: [00:30] David's goal in the program [00:52] Resolution frequency generator [01:30] Vibrational Frequency [01:46] Law of analogy [02:07] Law of attraction [04:07] Dominant Thoughts [05:40] Idea of point and fix. [06:23] Golf Correspondence [07:51] Embodied Cognition [09:30] Play pretend activity [10:34] Why focus is important [11:34] Hit Smart person syndrome [11:53] Get playful [12:24] Activity on feeling wonderful feelings [15:11] You are the god or goddess of your world within your own [16:46] Holographic Mind [17:02] Two types of mind states [20:15] Navigation System [21:10] Everything is variation of reality [25:24] Safe place activity [30:05] Series of questions activity [32:33] Karma [35:51] Script out your perfect life [36:54] Colors connected to feelings [38:35] Meditation resets neurology [41:02] The unconscious mind is always first to respond [41:33] Familiarity is safety [42:27] Holographic Memories [43:00] Hologram [44:01] Consciousness is holographic [45:02] Holographic Memory Resolution [46:42] Terminal Event [47:31] Trauma Defense system [50:42] Get out of Jail Card [52:54] Vibrational Phenomena [56:51] Phantom Pain

Brian Nutt, Adificial

Listening WELL to the KING

Play Episode Listen Later Dec 7, 2022 34:27

The 16:9 PODCAST IS SPONSORED BY SCREENFEED – DIGITAL SIGNAGE CONTENT There have been a few companies that have come along in recent years offering a platform that used templates, image library and stored data to largely automate the production of videos - but few if any of them had their heads wrapped around how that might work with and for digital signage networks. A Louisville, KY start-up is taking a run at the concept, and the big difference with Adificial is that its CEO and co-founder started and ran a digital signage software company for many years ... so he has his head around the desire for content automation when it comes to videos that find their way to screens. Some listeners will know Brian Nutt as the founder of Codigo, which had built up a strong and interesting business focused mainly on regional banking. That business was acquired in 2018 by Spectrio, which now also owns and publishes Sixteen:Nine, and Brian spent a few years away from the business, before thinking about and pulling together Adificial. It's a platform that uses web services and the scalability of cloud computing to enable HTML5-driven motion media files to be generated quickly and easily, by the hundreds or thousands. At scale, a motion file unique to a person or place can cost only pennies. Nutt is a digital signage guy, but he's launching Adificial with a focus on media embedded in staff and customer emails. That makes sense, as the idea is that this platform can generate many thousands of custom videos for emails, versus the dozens or maybe hundreds that might be needed by a digital signage network that wants different messaging for, let's say, each store in a chain. But the capabilities are there to make this relevant for digital signage. Have a listen. Subscribe to this podcast: iTunes * Google Play * RSS TRANSCRIPT David: Hey, Brian. Thank you for joining me. For people who don't know you or maybe recall you from your past, can you give me your background and what you were doing with Codigo? Brian Nutt: Sure and great to talk to you again, Dave. Codigo was a digital signage company that I founded back in around 2004, so set up kinda early on in the trajectory of digital signage. That morphed into us introducing a number of different retail media products, interactive kiosks, overhead music, on-hold messaging, all that type of, and we had a focus on financial institutions, really, like regional, local banks and credit unions. Although towards the end there, when I sold Codigo in 2018, we had installations around the world and all sorts of different industries from restaurants, universities, office complexes, and all the places that you would see a digital sign installed today, or retail media, as I said. Did that and sold that in 2018, took a few years off and launched this new project which is pretty exciting. David: So what is Adificial? Brian Nutt: Yeah, so Adificial really began I guess in terms of me thinking about this back before I sold Codigo, so Codigo and I think like a lot of digital signage products, at least today, maybe not back then, but we had the pretty robust online content engine for creating content that could be either sent down to a kiosk or digital signage or any of the devices, whether it was on-hold messaging or any of those things, you could create the content on the web, and so I had this idea that might be an exciting product as a standalone product. We never launched it, and it's probably a good idea because folks like Canva came along, and Promo and these other products came along, and they did a pretty good job so I'm glad I didn't do it, but after little time off, I was still thinking about the product and just how video is forcing businesses to do things differently, and this requirement today to personalize content for folks that are your customers or are interested in the product. So the idea of an Adificial is to solve the problem that's traditionally been around video, which is, it's expensive, it's time-consuming and yet the requirement of it by consumers continues to race forward daily, and then the age today where data, people are willing to share their data with brands freely and why is video passive still? Why is it that it's audience-based where I press play and I watch it and Dave gets the same video as I do, even though we have totally different lives and we live in different spots and have different ages and all those things. It's this idea that you can make videos personalized with data. What I know about you, I should be able to map brand assets, audio, video, and language even, and insert interactive elements, calendar invites, pdf, downloads, buttons, and anything like that into the video. So it's fully interactive and engaging in ways that just really haven't been largely available and at reasonable rates. David: So this is a content automation platform? Brian Nutt: Yes. I would wrap it up by saying we're not in the marketing automation space. We're not trying to compete with Mailchimp or anything like that, what we're trying to do is automate the production of the video with data and available assets and return that piece of content back to the market automation platform that would then send it out, primarily via email, although I can see this transition to social and SMS in any other way that you communicate to consumers. David: So if I'm running a digital signage network, and I have a hundred different stores and I want a video for each of those stores, but I want it localized to each of those stores, instead of getting an agency or in-house designer to generate a hundred different videos, you would run it through this and it would use data to generate those hundred videos? Brian Nutt: That's a decent comparison, but this product's really not built for digital signage. So imagine a little bit bigger than that. You know the value of data on your consumer today is tremendously high. So if you have a CRM that has 10,000 people that are either current customers or leads or somewhere along the customer journey. What we do is we could produce videos for all of them and you insert video into your marketing stack, into the customer journey and send it out via email. David: Oh, okay. Are the files not big enough to run on a large format screen? Brian Nutt: They could, and in fact, when I initially started this, the idea was to send content to any device, but we've narrowed that down and focused on market automation platforms. But there's no reason it couldn't morph into a digital signage play. It's just not today. David: Right, because there's more scale in those and it's just a bigger business. Brian Nutt: Yes. David: So it's one of those things like Poppulo, App Space, and some of these other companies that are starting to blend platforms, where it's one stock that can send to a digital screen, that can also send to a smartphone, to a tablet, to a website, whatever. It would kind of plug into that kind of thing. Brian Nutt: Yes, and here's the other reason that I've gotten into this, and I'm a huge believer in power digital signage, obviously. But at Codigo, our growth was really built around this incredible drive to build more stores, more locations, more branches in the banking space, and so we leveraged that and grew off that and really benefited from it. But today what's happening is, in fact, I was looking just recently, they're suggesting that in the next five years, 50,000 retail stores will close. Since 2009, when we were going into the great recession, banks and credit unions numbered about 15,000 total, that's not branches. Today, there are about 7,000. So it's this consolidation and push not including the number of locations that close during the pandemic, what 20,000 retail stores, something like that. So what's happening, in my opinion, is the store or branch does a couple of things. One, it's meant to educate a person in person on the product, build trust, and sell products. But if stores are closing, people aren't going to the store, how do you communicate to them personally and to me, the conversation today is done in data. If I'm willing to give a brand my data, trust them with that, even if it's unreasonable. I'm not going to the store. I never wanna meet a person that's going to tell me about a shoe or a bank loan or whatever, but that doesn't mean I don't expect you to communicate back to me with things that are specific to me, to help me learn about products, build trust, and ultimately sell me something. So that's taking it from the digital science in-store installation, that's the next progression of what we're trying to solve. David: It's another output. Brian Nutt: Yeah, exactly. David: So how does this work? Brian Nutt: I guess, where do you want me to start? It did take quite a while to figure it out honestly. You start with this gigantic idea and then try to distill it down into something actionable. So that's where we are now. But at the finest level, it's really not that dissimilar from digital signage. It's just one level deeper in how you're delivering the content, so you know the right time, right place, right person, all those things. And a large well of content that's either procured the third party ShutterStock, et cetera, or first party to the brand and then using technology to map these pieces of content to data, and data could be something like just knowing your name and having it be, “Hello Dave”, and so if the first name equals Dave, then show the text Dave on the first screen and if language equals Spanish, say, “Hola Dave”, and that's really what it is. It's mapping data smartly to assets, no matter whether it's something as simple as text or a background image or a video, things like that, and then you stitch those together based on where you are in the process towards, or whatever it's you're involved in. It could be something like onboarding an employee. It could be obviously selling someone, onboarding them on a product, or following up with a customer service issue, and you do it at scale. Because you can automate it. David: So if you have the data tables, you have the image assets, and you have maybe some core templates, you could conceivably generate 10,000 videos that are all tailored to each individual? Brian Nutt: That's exactly right. David: Are you dependent on templates? Brian Nutt: Again, it's very similar to digital science in many ways. So what we're doing, just like we did at Codigo, is leveraging a high degree of design skill and allowing folks to manipulate that as they choose. Now we've done a couple of things a little smarter this way, which is we're building in functions where we call it a branded function, which I guess is kinda out there in the market in software where you just click a button and it'll map your brand assets the best it can to template that we're building, but the same thing with Codigo is that we have a pretty high-end content editor that allows you to build whatever you want. David: Do you need to have graphic design skills? Brian Nutt: Not a high degree of them. As I said, it's very similar to what we did at Codigo from a user experience perspective. David: So you wanna have somebody using this who has some core design chops and knows not to use Comic Sans for a font, or use pink and everything? Brian Nutt: Exactly. I can barely sign my name much less, create a piece of content that's gonna be sent out to thousands of consumers and I'll never do that. But the thing about this is not the design skills. It's meant to be, the whole set it and forget it attitude, which is once we have content mapped and I have the data that's associated with different pieces of content, and I have the story, we call it a story setup, and maybe I'll give you an example: If they use a CRM and I have David Haynes who showed interest in Red Wine and you wanna join the wine club, the Friday Wine Club at the local wine establishment. So you show interest in that, and in their CRM you meet a condition that says, “Hey, Dave just joined the wine club” and what traditionally happens is when you meet that condition, you're sending an email and the email says, “Hey Dave, thanks so much for your interest in the wine club”, and it's got a picture or something of it, there, and maybe it shows people what the wine club. Well frankly, that's boring. So what we wanna do is take that same approach and it's all that is: a form, it's all merge fields. “Hello, first name” - it just that it happens to be Dave. “Thank you for your interest in Product ID” - wine club, or whatever that it might be. Brian might be a white wine drinker, but it all comes from the same engine, so it's effectively a similar approach. We're taking data from those systems, current systems, we're not trying to be a CRM and mapping that to assets that we have, whether they're the first party to this, in this case, the wine club or something that we've provided you from a third party library, and then turning that into video, right? Stitching each of these assets together with dynamic fields that represent, “Hey, Dave, thanks for your interest in the wine club. All the red wine drinkers are meeting down the road on Friday afternoon. Come by. Would you like to attend?” You could click yes. David: Gotcha. So this is rules-based, it's not AI? Brian Nutt: Today, no. David: So there's a plan? Brian Nutt: There's a grand plan. David: So what are the outputs like? What's the output file? Brian Nutt: The output file as well as a URL, and so what we're generating is a PURL, a personalized URL. David: So it's not an mp4, it's not a video file of any kind, it's an HTML5 file? Brian Nutt: Yes. David: Do you work in parallel with a CRM system or how do the two platforms play together? Brian Nutt: Yeah, now we're going to beta in February. Today, there are a number of different ways to do it. You can either upload it yourself or you can, there are a number of systems that can automate the transfer of data, like Zapier, et cetera. And you map these just like anything else. If you have a list of people that meet conditions, like the Red Wine Club, you take that data and get it to our system. As long as we understand what the fields are, then we can choose the correct content to weave together and return it back to you as a PURL, which can then be sent out as an email. David: How seamless will it be? Brian Nutt: It should be very seamless. Take any system, let's take Mailchimp for example. There are custom fields and automation that allow you to insert links into an email template or a landing page. So we're routing on top of those existing systems and the features that they have and so once you have that, you can have a custom record for each person, like Dave O'Brien or whomever that updates itself, and when those conditions are met, it knows to send the email. David: So would you use APIs or would you use middleware like you were mentioning like Zapier? Brian Nutt: That's the first way to do it. Oddly in the financial space, it's more of a security requirement. Rather than doing that, oftentimes I'll just use SMTP, which seems old school, but there are reasons to do so, like man-in-the-middle attacks, and things like that. But there are ways to do this. Now, do we wanna integrate with as many systems as we possibly can? We'll let the market dictate that. David: Because it's HTML5, is it responsive? Brian Nutt: Responsive to the size of the device? Is that what you mean, like web responsive? David: The screen resolution, and if it's going out on Facebook, it's a 4:3 square and if it's going out on a larger screen, it's a 16:9 rectangle? Brian Nutt: Yeah, again, it's very similar to the product we had with Codigo, which is, you can do custom resolutions, you can do whatever you want, but then again, it's gotta be responsive to the area of the device, or in this case, the browser, whether that's mobile or your laptop or tablet or whatever. David: So when you look at this from financial aspects, what's the benefits argument of doing this versus producing individual videos? It's pretty obvious, but tell me nonetheless. Brian Nutt: As I said, producing videos is incredibly expensive, and I've termed it the content gap, which is what I call, it's the distance between what consumers require in video - and they want everything in the video - and what businesses can reasonably produce. So it's not just the cost, a lot of times people outsource this stuff, and then it's got a shelf life. But with what we're doing we think we can reasonably produce hundreds of thousands of videos, for pennies on the dollar, and I say video because that's what people understand, but it's actually HTML that you render, that's the other component that is good. It's favorable. Now, will that be something that every brand wants? Do they want rendered videos? Sure, there might be folks that require rendered video, and maybe we'll do that at one point we actually did, at Codigo, we ended up using a very similar approach. Then we built a rendering engine that rendered as HTML5 to true video. But today it's HTML5 and it's just from hosting to production to the delivery of it, it drives the cost down to prices that were impossible. David: So when you go to market in a couple of months, two or three months, what am I paying? Am I subscribing to something? Am I buying an enterprise license? Brian Nutt: It's a SaaS model, and it's usage-based too. So it's a tiered-based model similar to the digital signage space, there definitely be some content creation elements to it where we assist clients if they need the content made, and you probably remember at Codigo we did that as well. It's the same approach here, and it really depends. It's hard to give you a specific pricing point. But I think most customers will probably land somewhere between $500 and $1500 a month. That's where I think it would be. It could be far higher, depending on usage. I was at a trade show recently and there's a customer of mine, who said that they sent out emails last month. Well, If you make 140,000 videos, it might be a little higher, but that's what we're trying to do, we're trying to do the same thing as the last business, which may get a very attractive price that they can leverage. David: So that's the scale argument why it makes more sense for a cable company or a phone company or power company, something like that, that has tens of thousands of subscribers and customers versus something like a digital signage network, which as I said, might have a hundred iterations of a similar ad, and you don't get the same economies of scale from. Brian Nutt: That's right, and in a lot of ways I feel like this is very similar to when I started Codigo. I remember telling people, I'm going to replace printed posters on the wall with flat screens, and they're like, what? And I'd say it's called digital signage. They'll say, oh, you mean like those LED, those red blinky lights that go across like that? I'm like no. That's not what I mean, and I would go around with a 42-inch screen, and those things were heavy, and so it's almost the same thing where I have to show this to everyone so they can understand this, and go oh I can use this. There are all these different permutations of a relationship with a client or an onboarding of one or whatever it is and then they kinda get it so that's where we are. David: Yeah, that's very familiar to me. Years ago, back in the mid-2010s, I had a little spin-out product that I did with a Korean partner called Spotamate, and it was automating videos based on templates and by far my biggest challenge was education. Because people just couldn't wrap their heads around it. So how are you gonna deal with that? Brian Nutt: I think that today, the state of the consumer today around video is totally different, and the other thing is that I think Spotimate was sort of Adobe-reliant, right? David: Yeah, it was an Adobe plugin. Brian Nutt: Yeah, so we're skipping all that. So from a user perspective, it makes it a little easier to get started, since it's a lot fewer steps to take, but from an education standpoint, I think people are starting to expect this. It's like if you log in to Netflix and you see all these interesting shows that you know, that makes you think, oh, wow, boy, that's something I would watch, you understand that there's a data-driven decision behind that, and whether it's content while you're scrolling through on Instagram or across the web, all these technologies exist and I feel like most folks understand that when they see something like this, they get it, where before it might have and it still can be creepy. I'm not saying it can't be, but depending on the use, before it was perceived entirely like that. With the pandemic and, if you go back before the pandemic, or let's go five years back, a lot of people didn't wanna take videos. They didn't wanna do a zoom call or whatever. They wanted to do it on the phone or they shut off their camera. But today, if I have a Zoom call with you and you don't turn your camera on, I think something's wrong. What's going on? So it's this drive to video and the requirement of a personalized experience that when people get this, I think they'll be like, oh yeah they'll understand. David: So I realized, as you've said that your core market is email marketing, maybe social media, some of those things. If you have digital signage, software platforms, or solution providers who are interested because maybe they do this whole omnichannel thing and they see this as an opportunity, how would they work with you? Would it run in parallel? Brian Nutt: That's a sort of broad question to ask. I'm not sure I don't have that nailed down yet. But I'd take all inquiries, so to speak. Because again the idea is to insert this into the marketing stack. So whether it's digital signage or traditional email marketing, or any omnichannel approach, as you said, contacting a customer, why aren't you using video? And so it does seem as I said from my perspective, the growth of digital signage, which isn't anywhere, relies on footprint and as it declines or appears to decline at least from different ways. This is one of those ways to pick that up. David: Yeah, and I think you're gonna start seeing a lot more screens, but in places other than what people thought about, which was, in stores and so on, but there are all kinds of operational messaging that could stand to be personalized based on location, not personalized to individuals, but to the dynamics of that, area of a building or whatever. Brian Nutt: Sure, and the same thing holds true. The level of personalization is all really based on the quality of the data that you have and if you try to make it too deep and too complicated, folks I think will shy away because, yeah, it might not be possible, remember, it's the same thing with digital signage. You can make things super, super complex, and try to do all these really neat things, but the reality is a lot of people don't have that capability. So you can only deal with what is reasonably available to you from a data perspective, but there's no reason you have to be specific to a person. Obviously, digital signage doesn't do that but automates it specific to an area, of the work floor, or whatever that's doable. David: You've been out of digital signage for roughly four years now. I'm curious now having kinda left the industry, what's your perspective on it now? Brian Nutt: I think there has been a tremendous amount of consolidation, including me, right? So a lot of the players that existed before have been rolled up in some ways. So it's like the wild west that existed when I really was looking back in the wild west, but it's gotten a little more sterile, at least that's my opinion. I think that the interesting pieces of it are in the hive stack arena with retargeting and programmatic ad buying, which I was never a really big proponent of the ad model. I think we talked about it before, but there are interesting ways to serve content and that's really more, kinda what, where you're going with what your comments were before, how do you serve that content to folks in a unique and timely way, and I think there will be, and there already has been this approach to multi-device from a screen, just one big screen, but honestly, since I got out, I haven't paid a tremendous amount of attention to it. David: What you're doing is very current in terms of the shift more and more to using data integration and automated content so that it's always relevant, so you're doing what the industry's doing. Brian Nutt: All right, there you go. David: So if people wanna find out more, where are they gonna find you online? Brian Nutt: Yeah, it's www.adificial.io - we're signing up beta users, although it'll be a closed group and already have a pretty good number that we've signed up from some past relationships. But anybody who's interested, just go on there and there's a beta sign-up little form there, and you can learn about it. David: And you're bootstrapped? Brian Nutt: Yeah, bootstrapped in entirety. I've got one co-founder who was actually with me at Codigo as well, and we've got a team of six developers working on this thing full-time and are pretty excited about it. David: All right. It was great to catch up with you. Brian Nutt: Yeah, you too, Dave.

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52 - SOMEBODY STOP ME (feat. Jim ”Jim Carrey” Carrey)

Edge Game

Play Episode Listen Later Nov 7, 2022 100:56

A Separate Crow 1 year special Glock - Famous Dex Edge 3rd titantron intro song playing through speakers u think u know me Holding gun to head and in mouth the whole episode Edge Game 53 suicide by cop. Published as axon body cam footage. Approaching cop with Glock pointed, screaming HELLO IM GAY AND IM YOUR HOST GERALDO RIVERA!!!! SOMEBODY STOP ME!!! SSSSSSMOKIN!!! LiveLeak watermark iFunny BestGore DocumentingReality EFukt Kaotic.com Each camera is a different watermark Facebook live greenscreen cell phone cam swinging from ceiling fan And then change my mind at the end (?) Whispered voices/auditory hallucinations Tuesday, November 1, 2022 Corn (Deflection word) Monday, October 31, 2022 Live by the sword, die by the sword One who uses violence can expect a violent response. Remember! We live in a world of misunderstanding. Not good vs. evil! Above all Be true to your self! You, if anyone ever reads this, got this. :) I love you. Sincerely, David How to cope with loneliness https://youtu.be/NJh5idlanrc Just Dance 2017 PC Unlimited Rasputin 4K The underwhelmingness of life It HAS to be underwhelming. Otherwise we lose gravity and fly into outer space! How to connect with anyone Humble yourself Gaining true***** independence takes time! If you still feel like you're kinda still a high schooler, like me, give this article a read. It talks about the slow, healthy, steps needed to be taken in order to gain authentic and true independence! So you can be freeeeeeeeeeeeeeeeeeeeeeeeeeeeee: https://thoughtcatalog.com/holly-riordan/2020/10/being-strong-and-independent-doesnt-mean-you-do-everything-on-your-own/ Happy reading! Take care. :) Perspective We all have our histories and own perspectives. And who could blame us for making our own assumptions moving out into the world when it's all we've ever known? Nevertheless, try your best to look beyond your own eyes, your own ears, your own mind, and your own heart. And you may start seeing things that you've never seen before! You got this.

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6 DAVID 221016

Play Episode Listen Later Oct 16, 2022 39:16

If we asked David: How do you do it, how do you live abundant life in the midst of world's chaos? I believe King David would reply, "The Lord is my Shepherd." David knew how important it is to have a good shepherd. Pastor Rick teaches from Psalm 23 and John 10 to CrossPoint Church on Taste of CrossPoint Sunday.

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Episode 130: David West - Proscia, Digital and Computational Pathology

People of Pathology Podcast

Play Episode Listen Later Oct 3, 2022 49:54

Today my guest is David West, CEO and Cofounder of Proscia What we discuss with David: How he became interested in biomedical engineering and how he discovered pathology Starting Pathology Cloud and how that led to the founding of Proscia The mission of Proscia The Concentriq platform and some of its features How Concentriq can be used in both research and clinical settings The importance of interoperability in digital pathology Some of the partnerships between Proscia and other companies The automated QC feature and how this can save time and money His thoughts on the future of digital pathology Links for this episode: Health Podcast Network LabVine Learning The ConfLab from LabVine Dress A Med scrubs Proscia on Twitter Proscia Website Pathology's Digital Future David West of Proscia: Five Things You Need To Create A Highly Successful Startup People of Pathology Podcast: Website Twitter

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#253 Snippets of wisdom 1 - The high vibration of appreciation, with David Strickel.

Personal Development Mastery

Play Episode Listen Later Sep 29, 2022 7:57

I'm starting a new kind of episode called "Snippets of Wisdom". In these episodes, I will be selecting my favourite, most insightful moments from previous episodes of the podcast. ݆⁣ The first one which I chose to begin with has a very strong personal meaning for me. It's a conversation I had with David Strickel, presented in episode #126. At that time in 2021, just over a year after I had launched Personal Development Mastery, I was feeling that the growth of the podcast was very slow. So during our conversation, I asked David: “How can I spread the podcast's message to a bigger audience?” ݆⁣ The answer I received was one of the most profound aha moments that I had during the podcast. It inspired me and guided my subsequent steps about how I look at my podcast's growth. The wisdom shared in this message will be very valuable for you, if you're someone who feels impatient, who feels that despite all the work, the results are not showing. ݆⁣

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Small By Design with David Feldman

#dogoodwork

Play Episode Listen Later Sep 5, 2022 19:14

David is the Founder and Director of Strategy at 3 Owl, an award-winning creative agency that creates websites that stand out from the noise. They've worked with companies like Mellow Mushroom, Great American Cookie Company, VitaLink, Taco Mac, and Wahoo. At the start of Covid-19, David had to fire 80% of his agency's staff in one day. Despite the setback, he and the small team that stayed on never missed a deadline and continued to generate millions of dollars in added revenue for their clients. They also managed to grow 3 Owl by 20% each year since. In 2021, David also wrote the book Small By Design about how to scale a small business all while staying intentionally small Highlights Who David Feldman is What being a small team means for David How he operates a small team as a big company As a small team, what was their experience like creating value and receiving feedback from their clients What the important is for being always available for clients What a small by the design team is What is the next goal for the book Where to find more information about David and his team Episode Resources Connect with Raul Hernandez Ochoa https://www.linkedin.com/in/dogoodwork https://dogoodwork.io/work-with-raul https://dogoodwork.io/podcast Connect with David Feldman https://smallbydesign.co/ https://3owl.agency/ https://www.facebook.com/3owl.agency/ https://www.instagram.com/3owl.agency/ https://www.linkedin.com/company/3-owl-media/ https://www.linkedin.com/in/david-feldman-atl https://www.instagram.com/dfeldatl

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Telmo Silva, ClicData

Coach Carson Real Estate & Financial Independence Podcast

Play Episode Listen Later Aug 24, 2022 37:43

The 16:9 PODCAST IS SPONSORED BY SCREENFEED – DIGITAL SIGNAGE CONTENT Integrating data has increasingly climbed the priority list for more ambitious and involved digital signage and digital OOH projects. The big driver for that is how near or real-time data makes what's on-screen automated and triggered, which means more timely, targeted and therefore relevant messaging. Lots of CMS software companies offer some degree of data integration and on-screen presentation, and we're starting to see some third-party companies that work mainly in digital signage - like Screenfeed - also offering data display toolsets. We're also now seeing well-established data handling companies making themselves known in this sector, particularly to help make some of the more complicated set-ups both happen and then reliably, and securely, work. ClicData is a software firm based up in the northwest of France, but has clients globally that use its Business Intelligence platform to bring data in from more than 250 sources - into a single, harmonized data warehouse. I spoke with co-founder and CTO Telmo Silva about Clicdata's roots, how its platform works and how it can be applied in digital signage applications. Subscribe to this podcast: iTunes * Google Play * RSS TRANSCRIPT David: Telmo, thank you very much for joining me. Can you tell me what ClicData is all about? Telmo Silva: I started ClicData in 2008 as a pharmaceutical-focused data analytics company, and later branched out a little bit into making it a wider-used data analysis, data management and data intelligence tool for all sectors, and hence the name, ClicData from ClicPharma before, and yes, this tool is really the culmination of that learning in the pharmaceutical sector that we thought is applicable to really any sector. David: Okay. So if I'm sitting here listening to the beginning of this podcast, some people might be wondering, those in digital signage and the AV sector, might be wondering, okay, why am I listening to this? How does it plug into that sector? Telmo Silva: Absolutely, and it's funny, Dave, because an acquaintance of ours asked me, should we do this podcast? And I said, yes, absolutely, because everything generates data and digital advertising is definitely one of the factors. You have to know where you're spending your money and what you're requiring and who's looking at things, and one of the first clients we had in the early days was actually a Canadian company out west that had this technology on elevators to take snapshots of peoples and try to recognize their age group and their demographics and as they're playing the videos on the small screen on the elevator, try to figure out what's the retention? Are their eyes moving and moving away from the screen and so forth, and how long do they stay hooked for those short 30-second clips, and things like that? And that was actually my first introduction to digital advertising and a use case for ClicData, a very successful use case, and I was hooked on that. I was hooked into that so much that where ClicData is based out, which is France, there's a very large history of retail companies here that spent a lot of money on aisle advertising, and they start using those concepts, not only in terms of video and monitoring but also in terms of monitoring the paths of customers through their stores, optimization of aisles and things like that, where to put the digital signs and advertising and so forth, and all that generates a lot of data that you have to make sense of. And this is really well ClicData comes in, right? Those point solutions with digital advertising are part one, but without actually collecting all these from the different stores, and different locations that start making sense of it, it's just data, right? It does not turn into information until you do something with it and that's really where we come in, in trying to bring as much data from the different systems and different points of information really that a company may have, or a client may have and bring that into something that makes sense, that you can aggregate, that you can slice and dice, and then further down the line, then expose that to your customers, and say, okay, this is what you paid for. David: So you're aggregating and harmonizing and developing insights around the data as opposed to being a collector of data, right? Like you're not doing any of the computer vision or sensor-based work yourself? Telmo Silva: We do not, but we do have all the necessary connections just with the different systems. Unlike potentially other systems that are very well standardized, each vendor of those displays of those collectors may have their own interfaces, APIs and so forth. They may have their own storage formats and as you use the different systems, your challenge is really to understand, how can I connect to this one now, and how can I extract information that I want out of that. And our connectors are actually quite flexible in that sense where we have fixed connectors for some of those systems, but for others, we have generic connectors that you can kind of configure to tap into that data. David: Would this be something that might be called middleware? Telmo Silva: I would say potentially, yes. It depends on your definition of middleware. Ultimately we see business intelligence at least the portion of data analytics and reporting that we offer, as the next step before you feed it back and you go, okay, now I understand the results that I've received here, what improvements are we gonna make? And we start to cycle again, right? So again as an example, you may start receiving data from certain videos and start saying, okay, this is the demographics and so forth, can I make some adjustments to my campaigns or to my videos or to the sequence of videos that I'm displaying? Again, I'm going back to that video on the elevator concept and optimising that, so it is part of that loop of data collection, data analysis, making decisions based on that data, and then feeding that back into the loop again. David: When you started the company accessing data from all kinds of different data sources was very complicated and time-consuming, and you had to get all kinds of permissions and all kinds of meetings and phone calls and everything else to work it out. One of the things that I gather has changed over the last decade or so is that most platforms now have APIs, it's easier to get stuff out of them, and so on. So has your role lessened, or has it increased because they're always changing and there are so many and if you're an independent company, like a digital signage company, a software company, you have to stay on top of that, or you would use a company like ClicData that's spending all their time doing that and making it easy? Telmo Silva: To answer your first question, it has actually increased, right? Whereas before we would ask a vendor whether that be Facebook or Google and say, our mutual customers have data on your advertising network, right? And again this kind of can expand to any type of data vendor or data collector that we may tap into and before they would basically know it's our data, and the consumers of course start reacting against that, right? Today, If you do not have an API, if all you do is get my data into your system, but not give me anything back in return, then I don't want anything to do with you. And we've seen backlashes at times with Facebook, Cambridge Analytics and things like that, where those types of sharing are also kinda gone another way rather, but nonetheless, today, if you do not have an API, then you're a second-class citizen on the internet and on the software technology stack. So that is great but an API is still an API. It is a programming interface and it does require some knowledge and it's not a standard. Just because we call it an API does not mean that they'll follow the same standard, it's very well organized, and it's very well understood. So every API has its nuances, its little quirks and its own way of paging through the amounts of data that it can offer. And so our role has actually increased due to that, because again, as I was mentioning before our connectors know how to deal with those different variations and those different formats and schemas that the data may be provided with. So in that sense, it's actually increased the need to have a tool, like ClicData, to be able to tap into those APIs and bring it into a format that is easily digestible by any analytics tool, including our own tool. David: How much is involved, if you wanted to do this yourself and let's say you wanted to Integrate information from four different business system sources or whatever, within your company? Is that something that would take a morning, a month, or a year to do if they weren't using something like ClicData? Telmo Silva: If they were not using something like ClicData, they obviously need somebody technical, but it would take an extensive amount of time for development, and again, large companies still do that, where they write custom interfaces to bring the data and amalgamate them into one single source of truth. This is where millions of dollars are being spent on data warehousing projects and business intelligence implementations and so forth. So not having a tool like ours definitely would require a good technical team, and again, depending on the sources, potentially database analysts, database experts, SQL developers, API developers, whether they do it in Java or Python or what have you. And then bringing all that into a data warehouse will definitely take more than just a few days. In my previous life, prior to creating ClicData, that was my bread and butter, and these projects would go on for 3-6 months. With ClicData, if we have the connector that you need or if you can configure your API connector and you have a basic understanding of APIs, you should be able to do that within a day, to connect three or four data sources and start seeing the data flow through into ClicData. David: So on a project launch basis and certainly on an ongoing operating basis, it sounds like if you're running a spreadsheet model on this and a business argument, it would take a huge amount of cost out of the equation and time, and these are people you don't need to hire? Telmo Silva: It goes on to just beyond hiring and the people behind it, because, having somebody who can accompany you if you're not an expert or in the technical side, then it may be worth it. But the bottom line is the continuity of it as well. It's okay to build a prototype. It works once but the next day, you don't want to have to do the same thing, right? You don't want to have to copy and paste the data into Excel or out of Excel again and repeat and so forth. And also, technology is what it is, business evolves as it is, and so you always need these adjustments. It is an investment that you have to make towards being data-centric, being data-focused and to say, I want to build these systems that collect the data on an ongoing basis that I can automate the reporting that can save you time as well in reporting these numbers back to your team or your clients or your management team and all this combines into the ROI that you're looking for, and yes, there is a technical side of it as well that there will be savings, whether it's in consulting or in minimizing, at least the number of times that you involve them, to gain access to your data. David: If I'm a customer, what am I buying and how am I paying for it? Do you buy an enterprise license or is it software as a service? Telmo Silva: It is totally software as a service. We do not offer any on-premise installations of software, and this is because we want to be rapid at giving new features, new connectors. Connectors continuously change, and there's new software in the market and we wanna be rapid in making those available. So software as a service is really our model, and what you get when you subscribe to when you get one of these subscriptions, which is monthly or yearly based, is you get basically all the connectors. You get a data warehouse, a database available to you through Microsoft Azure, that's our partner, and you can have your data stored in over eight different regions around the world: US, Ireland, Canada, Germany, France, and a few others, and once you have that data warehouse, that's your piece of the database there, the data starts flowing through the connectors. Once that is in your data warehouse, then from there you can actually build downstream flows, you can tap into it directly with Excel if you want, or you can use our dashboard tool to start creating dashboards and graphs and charts and tables indicators. You can share those dashboards with other people. You can publish them to your customers, et cetera, and then you can just automate these things so that it just does that every day or every morning or every hour. David: Is that the primary output that you would see for digital signage and digital out-of-home home networks, probably more so on the digital signage side, would be data visualizations and dashboards? Telmo Silva: I think that would potentially be one of the use cases, analyzing the data that's coming through and making decisions based on those as normal reporting and analytics data tools would. The other part of it and some customers of ClicData do this is they just use the collection capabilities of ClicData and the data warehouse to store their data, but then they feed that into other tools of their choice, tools that potentially they wanna do some more advanced machine learning on the data, maybe they want to write their own special code to analyze it, or maybe simply feed another system that requires this data to consume it and so forth. ClicData is really a multifaceted tool that can be either used just for collection and aggregation of the data or all the way through to data visualization and analytics. David: Okay, so you would have almost like templates or widgets of some kind that would be able to do develop dynamic charting and things like this based on what you select? Telmo Silva: Absolutely, much like you would do on a pivot table in Excel, to drag and drop some columns, and the chart starts taking shape with columns, rows and so forth. That's exactly our design, it's very user-friendly as much as we can, we do have a lot of options for styling because not everybody likes the same styles and colors, but in essence, it's very much an Excel-like data visualization tool built into ClicData. David: If I'm a digital signage CMS software provider and I'm working with, let's say a financial services company and they wanted data visualization, if I wanna put that visualized chart into a schedule, so it shows up on the digital signs around the workplace. Is that an HTML file or how do you get that up on a screen? Telmo Silva: If you want to embed our dashboards into third-party applications, into screens, we have quite a few customers that have screens around the office, we have a railroad train station system that actually publishes our dashboards on every single station and stops with the schedules and things like that, and their performance, so are they late, etc. So you can definitely embed that, and it's just simply a URL. You put that inside an iFrame, inside your web page, and the iframe immediately refreshes if the data has been refreshed, so you don't have to do anything, you just have to open it up in a browser, maximize the screen and boom, your dashboard is live and will refresh automatically. David: Aare there any kind of limitations on how real-time it is or is it just how you wanna set it and how it works at the other end, in terms of data generation? Telmo Silva: Our schedules have the ability to go on a minute basis to your data sources and pull the data in, however you can use our API, because we too have an API, to push data in, and in that case, the push is up to you. If you wanna send it once per second, you can. These will not be full data loads. These have to be small packets, a few rows, a few hundred rows at a time, potentially. But you can use our API to bring in real-time data, and again, the same concept, whether we pulled it or you pushed it, everything downstream gets refreshed and gets activated for you. David: I suspect that's a conversation that you and your sales engineers have at times with resellers and end users, “Sure we could do real-time, but for the application you're talking about, do you really need that, or is every minute or every five minutes fine?” Telmo Silva: Absolutely, and this is why we stopped our schedule at one minute. Again, you have to be really in a high traffic, high volume situation, and to be able to make a decision in real-time, and that's ultimately the key, right? It really is up to you and there's the cost associated with you developing a push notification to other systems as well. So it really is up to the customers, but yeah, in some sectors there are times that some folks ask for real-time when in fact, their data doesn't change on a daily basis. Case in point, Facebook, they themselves only refresh their own metrics or expose their own metrics on a much larger time scale. So for us to do real-time with certain systems and certain data sources is just refreshing and using bandwidth for nothing. David: Do you have to make statements and assurances around privacy of the data or that's not really your issue, whoever's collecting that data or you're gathering that data is the one that's gonna have to worry about that, you're just enabling the use of that data? Telmo Silva: Even though obviously data privacy and respecting the customer's data is our number one thing, we do have a role to play. If we're talking in Europe, GDPR is a huge thing. Every country has their own protection laws and privacy protection, like the California Data Protection Act. Every country and state and province has their own or has started some type of laws and regulations. Us being a European company, but with customers in North America, we have to be very careful. This is why we're almost the only ones that actually are able to start your data warehouse in any country that you wish in those eight regions that we've mentioned, and that's step number one, but we are a data processor for you. We don't know what your data is, but we are processing your data for you. It's our application, and we are responsible to make sure that there's no external access to it, that if there are court orders, we have to make sure we validate and check them with our customers and so forth. Luckily that has never happened, but we don't know what your data is. So we are not able to be really responsible for it, but that's part of our terms of service. If you put data that you are not entitled to use or process if you put data that is not legal for you to own, that's the responsibility of our customers, but obviously, we would have a role to play in that in this GDPR system where we are responsible to at least point out or give it out if asked legally, obviously. David: I assume you get a lot of questions around security as well. Telmo Silva: Oh, absolutely, and again, this is why we partner with Microsoft Azure. Our expertise is really making the software intelligent, and easy to use, that it processes fast, that we can process thousands and thousands of files and sources and dashboards a day, an hour really, and not really on the physical and digital security of these data warehouses and systems. And this is why we rely on Microsoft Azure severely. We have a strong SLA with them to protect our property and our customer's property, their data. David: I know almost nothing about the technical side of what your company and others like it would do, but I assume that a lot of the heavy lifting in terms of security is on the Azure side and you take advantage of that and you let them worry about that, but, make sure that you're working according to their policies, right? Telmo Silva: Absolutely, but it also takes our knowledge to encrypt the data and to make sure that their configuration is set up correctly. I think that is the positive and negative of cloud-based systems, like Google, Amazon and Microsoft. It's so easy these days to just start a server anywhere and start putting data into it. It's much harder to make sure that nobody else has access to it and to make sure that it's protected and so forth. And even within Microsoft, there are some checks and balances there as well. We can't say, just because it's Microsoft's or Amazon or Google that takes care of your data, we're pawning it off on them, and if something happens, let's go to court. That's not how it should be handled. There has to be some responsibility on the people using those systems, and how we code the application, and to make sure all the settings are set up correctly. So it is a team effort between the vendors and us, and also our customers to make sure that they're comfortable with the fact that we are ISO certified, SOC certified HIPAA compliant, et cetera. This is time and an investment on our part to make sure that they should not be just for the sake of having a stamp, on your website saying, “We are ISO certified” and that's it. It does take effort from both companies and all parties involved to make sure that the data is secure and private. David: So Microsoft is a major business partner, but they're also a competitor, through Power BI? Telmo Silva: That is correct. Power BI, their visualization tool is a competitor to our data visualization module, not necessarily to the whole ClicData platform, and they do an excellent job at it as well. David: But I assume your company has its share of competitors, right? Telmo Silva: I believe there's data visualization for every type of business in the world. Power BI, Tableau, ClickView. I don't wanna name more than three, but there are at least three hundred of them, and let's not even go beyond those, let's just talk about Excel, there's some amazing visualization in Excel and it has been around for years. So there's a lot of great experience, but again, these are tools and they are distinct separate tools, and if you have to load up Excel or Power BI or whatever every day to hit refresh, and then export it out and think about security and access, then that's the downside of these tools. They do a great job for that initial data investigation but are terrible for the ongoing maintenance of it. So what we say is, whereas we may not be as advanced as some of those tools, potentially. If you're trying to do something very specific that only Power BI can do, maybe we cannot do it. The upside of using our tool is that you don't have to do anything else. The data is there as soon as it's refreshed, the dashboards know that the data is refreshed, it immediately sends emails out to the people that are on the list for receiving this dashboard, and they get it on their mobile app. They get an alert, whatever, right? It's all automated for you. So if you want to spend less time wasting copying and pasting and using Excel and these tools, then, these are the types of platforms that you need to look for. David: I assume the other thing is that you stay on top of it because APIs change and data sets change and everything else and if you just had it developed yourself internally or if you outsourced the development, a month later, the schemas and things could change and all of a sudden it doesn't work, right? Telmo Silva: Absolutely. We see that with the big players obviously, Google, Instagram, Facebook, and others are constantly improving their APIs. Security keeps changing around the world. We're phasing out certain types of security, TLS 1, TLS 2, et cetera, and APIs need the security, they need to be compatible with it. So this is really where most of our customers get their benefits is to say, okay, ClicData is taking care of all that for you, and then make sure that the data keeps coming in, and flowing into your data warehouse. David: So if I'm a digital signage content management systems software provider, or Perhaps an AV/IT systems integrator who has an ask from clients or wants to incorporate this into their service offers, what's involved? What are the first questions you have to ask them? Do you support this, do you support that, or are there any really real barriers? Telmo Silva: We start by looking at their data sources, right? If we can't bring the data, if they're using a very specific format of a very specific system that we cannot gain access to, typically very old ones then we're upfront about it. We say that you're not gonna get this data in, and you're not gonna be able to report it. David: It's on a mainframe system or something? Telmo Silva: Mainframe, believe it or not, we can connect to it. It is important for us and believe it or not, there are still a lot of customers, especially in the retail sector that does mainframe, IBM series of servers, those things that we thought don't exist. They exist and they exist in quite a lot of companies. So we still support those. But sometimes it's just very cryptic or the format. I cannot give you an example off the top of my head but we have this, as I mentioned before, a very robust kind of API connecting connector that takes a lot of options, and most of the time we can configure it to fit. But yeah, if you're a provider of data that pretty much says: I'm not giving you access. I can only give you monthly reports or something like that. Yeah, you can import those reports monthly by hand. Is that something that you really wanna do, et cetera? So we discuss alternate solutions like that. But yeah, that would be the first step. The second step is what are their objectives? Are they looking for visualization and embedding these dashboards and putting them back to their customer in a self-service mode so they can monitor the success of their campaigns, their ads network, et cetera? Or is this internal use for analytics and so forth? So we discuss those items to make sure that ClicData is the right solution for them, and if all checks out, I think then the next step is just to get a trial account for 15 days and connect a couple of data sources, see what you can build. We have an in-app chat tool that allows them to ask questions as they go along during their trials. Ask your questions, ask how you can do things and get that first initial prototype, and that's a big advantage of being a SaaS product, there's no installation, you lose nothing, right? You don't have to install or return servers. You just get started, start connecting your data and start playing around with your data and start visualizing and prototyping within your team, get success quickly, get motivated quickly as well. That's a big part of it, and from there, you just start your subscription level. David: What level of skill do you need? Telmo Silva: To do complex things, you definitely need some SQL sometimes, some function programming, as you do with Excel, we are all different experts in Excel. There are those of us that use Excel just to type in numbers and your basic drag and drop, and that's it. And then there's those that know to do Lookups and they know a few more functions and then there's those that do Macros in Excel, right? There are different skills, and with us, it's the same thing. It really depends on what you need to do and how much your data needs work. So we have our own kind of Excel-like language that they can use, very similar to SQL as well. They can do a lot of things with the data. We needed to make ClicData very powerful, and very flexible to ensure that we will not be stumped by a specific need or a specific customer request. But at the surface, we also try to make it easy with a strong UI to write those hard-to-write functions behind the scenes through an interface that is a little bit easier to use. David: So at a minimum, you want somebody who has an interest or a knack for this sort of thing, as opposed to Margaret in Sales and Marketing saying, “Here, you do this!” and she gets the deer and the headlights look? Telmo Silva: Absolutely. Now you can, if you have, and some customers of ours do this and they split the work of connecting and making the data available versus consuming the data, right? You have your technical person, the person that knows the data very well to create these kinds of slices and catalogues of data and make them available to the rest of the team, and the team then goes in, either with our dashboard editor or report editor, and does their own dashboards and their own kind of visualizations or with other tools as well. So there are also those splitting of functions that sometimes are important to put in place into a company. David: ClicData is in Northwest France based in Lille, correct? Telmo Silva: Yeah, we have three major offices. That is our head office, the engineering office in the north of France. We have one in Toronto, Canada, and we have one in Texas so we're all over the place a little bit. David: So Europeans are gonna engage through your European offices and Canadians and Americans can find a couple of offices on this side of the pond? Telmo Silva: That's correct. David: Where do they find you online? Telmo Silva: ClicData.com David: It's important to say there's no “k” in the click. Somebody got to it before you could get the one with the “k”? Telmo Silva: I believe so, or maybe at that point in time, we wanted to make it very even with four and four, Clic and Data, I'm not sure. David: Oh, they'll find it. Thank you very much for spending some time with me. Telmo Silva: Thank you for having me.

#239: Inflation, Gambling Disguised as Investing, & Living Without Money Worries | with David Stein

Play Episode Listen Later Jul 4, 2022 61:28

Episode #239 - How do you invest during inflation? How do you avoid losing money when asset prices are so high? How do you live without worrying about money? These and more are the topics of this interview with David Stein, a former money manager of billions of dollars for investor clients who now teaches how individuals can understand money, invest it, and live without worrying about it. Companion Article/Show Notes: https://www.coachcarson.com/davidstein/ David's excellent podcast: https://moneyfortherestofus.com/episodes/ Free Course from David - How to Beat Inflation: https://moneyfortherestofus.com/inflation/ David's Community - Money For the Rest of Us (Plus): https://moneyfortherestofus.com/hub/ ________________________

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[447] David Rueda from LendingUSA (APS Aftershow)

Authentic Persuasion Show

Play Episode Listen Later Jun 22, 2022 19:30

“There’s nothing quite like immersing yourself in somebody else’s culture. And I think that’s the difference between transactional sales and relationship sales” – David How do you avoid the siloed nature within organizations? What impact can internal alignment bring to your organization? In this episode, you will be listening to the aftershow with David Rueda. […]

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11: Ukraine Naval Blockade, War by Hunger & Top Gun: Maverick

Warships Pod

Play Episode Listen Later Jun 19, 2022 59:43

We have as our guest this time David Larter, a noted commentator on US Navy matters and also global naval developments. First up for discussion will be the naval side of Ukraine War, with David giving his perspective on the Russian blockade, plus growing realisation of the global impact of Ukrainian grain shipments being blocked. Podcast host Iain Ballantyne asks what can be done. Can it be broken by force? If so, who would do it? Iain and David discuss the ‘War by Hunger' that is potentially about to inflict starvation on some of the world's poorest countries. Their chat also touches on echoes of what happened when the British imposed a sea blockade on Germany in WW1 and were themselves victims of U-boat attacks against maritime trade. The overall Russian strategy today - and how it is driven by President Vladimir Putin's urge to ensure Russia is not cut off from the sea - along with his desire to emulate Tsar Peter the Great in establishing his nation as a great imperial power, is also a topic of discussion. Turning to other aspects of the Ukraine War at sea, and indeed the entire conflict, Iain suggests that the most important battle on land and sea is in fact for possession of Odessa… Iain asks if David agrees that, if the Ukrainians get cut off from the sea and lose Odessa, it is ‘game over'? The USA of course is deeply involved in leading the West's effort on Ukraine, but it also has a world of troubles to look out for, not least the rise of an aggressive China. And so in the vanguard of all that is the US Navy, with Iain asking David: How mighty is the USN these days? Is it being pushed to its limits and beyond by the world of troubles? WARSHIPS POD likes to also touch on history and culture in addition to current naval topics and geopolitics, which sees the discussion segue to an ancient movie history artifact - namely ‘Top Gun' and its sequel ‘Top Gun: Maverick.' Spoiler alert for this section of the podcast! Iain and David reveal they have both seen it and so discuss their reactions to ‘Top Gun: Maverick'. Does it fly or crash and burn? • In addition to being a well-established Navy reporter David Larter is a US Navy veteran, - now working in the aerospace industry in Los Angeles, but who still engages on naval issues. His comment on the podcast are in a personal capacity as a navalist and not reflective of any organisation's opinions. David can be found on Twitter @DavidLarter • Iain Ballantyne is the Editor of WARSHIPS International Fleet Review magazine. For more details on the magazine http://bit.ly/wifrmag Follow it on Twitter @WarshipsIFR and on Facebook @WarshipsIFR Iain Ballantyne can be found on Twitter @IBallantyn

Listener Appreciation Episode

Angus Underground

Play Episode Listen Later May 6, 2022 80:20

David, Joe, and Korbin answer questions submitted by the listening audience. David then visits with Casey White, Senior Director of Technical Services and Innovation at Central Life Sciences, about Fly Control. Casey describes the highly, highly effective products, ClariFly and Altosid IGR, and how/when to use them. The guys cover dozens of your submitted questions and talk about everything from marketing, breeding and crossbreeding, the future of industry, protocols, inflation and demand, how to be an advocate, diversifying, trusting your eyes, and so much more. Mentioned in this Episode:Montana RanchThe Montana Bred for Balance Bull and Female Sale — Call David at 406-210-5605 or send an email to Bulls@MontanaRanchAngus.com if you're searching for semen from balanced trait sires!Rafter 5M Land & CattleBruin RanchFacebook @AngusUndergroundInstagram @AngusUndergroundContact AngusUnderground@Yahoo.com or call 406-210-1366 if you are interested in becoming a sponsor for Angus Underground.BreederLink.comGeneBrokers.comCentral Life SciencesGeorge ChambersSouthern Cross RanchClariFlyAltosid IGRAmerican Angus AssociationQuotes:“I just hope that when I get where I'm going, I'm where I need to be.” — Korbin“The customers pay an immense premium to get to do business with us and the more I can spend my time with those folks getting to understand their needs, wants, directions, goals… that's the best marketing tool.” — Joe“Continue on the path that you're on and capitalize.” — David“Your cattle still have value even if they have numbers.” — Korbin“Produce something different from everyone else, and let everyone know what you have.” — David“Find people that raise the kind of cattle you like and really quiz them.” — David“Develop your own biases, develop your network… but also trust your heart and trust your own eyes.” — Joe“Be an advocate for the beef industry.” — David“How do we grow our demand for our beef? We just have to produce good beef and we have to be good stewards of the cattle, of the land, and we have to sell that message to the general public.” — David“It's about empowering a new generation of breeders.” — Joe“Every animal has to add value no matter which lane you decide to be in or if you decide to tackle multiple lanes.” — Joe“Trust your eyes, trust your heart, do what matters to you. Don't pay attention to what the crowd says.” — David

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EP 117: Yves Gravelle — Lessons From Grip Sports, Basing Your Training on the Demands of Your Goal, and Top 3 Finger Training Methods

The Nugget Climbing Podcast

Play Episode Listen Later May 2, 2022 117:46

Yves Gravelle is a V15 boulderer from Canada and a 3x APL World Champion (i.e. grip competitions). We talked about lessons from grip training that we can apply to climbing, the importance of simplicity and consistency, how to break down a bouldering project, basing your training on the demands of a specific goal, top 3 finger training methods, how to train full crimps, and much more.Check out Athletic Greens!athleticgreens.com/NUGGETUse the link above to get a free year's supply of vitamin D + 5 travel packs!Check out Grasshopper Climbing!grasshopperclimbing.cominstagram.com/grasshopperclimbingTell them I sent you to save $500 off a fully kitted out 8'x10' Grasshopper board! Check out Chalk Cartel!chalkcartel.comUse code "NUGGET" at checkout for 20% off your next order!We are supported by these amazing BIG GIVERS:Leo Franchi, Michael Roy, David Lahaie, Robert Freehill, Jeremiah Johnson, Scott Donahue, Eli Conlee, Skyler Maxwell, and Craig Lee Become a Patron:patreon.com/thenuggetclimbingShow Notes: thenuggetclimbing.com/episodes/yves-gravelleNuggets:0:07:18 – How to pronounce Yves' name, and living in Ottawa0:09:20 – The most legendary training montage I have ever seen, and an introduction to APL0:12:32 – Why Yves thinks climbs could represent themselves well in grip sports, and what a competition is like0:15:22 – Specializing vs. being a well-rounded athlete in grip0:18:11 – Balancing climbing goals with grip competitions0:19:28 – What Yves has learned from grip sports, and taking training ideas from powerlifting0:22:26 – How Yves bases his training around the demands of a specific boulder or goal0:24:49 – Is it possible to combine outdoor climbing with quality finger strength training?0:31:07 – An example training week with outdoor bouldering on Sunday0:35:05 – Preparing your body for the amount of training you want to do, and progressively working your way up0:36:19 – Building capacity, and learning about nutrition0:37:55 – Reading nutritional research about bouldering0:39:33 – How Yves has changed his diet0:42:28 – Maintaining finger strength during off-seasons, and pushing hard for goals0:45:51 – Finger training principles, keeping things simple, consistency, writing things down, and using RPE to measure your training0:51:38 – Training strength when you are fresh, finishing fresh, and not going to failure (adding a buffer)0:54:14 – Yves' session load calculator spreadsheet0:57:36 – Preparation cycles, and competitive cycles1:00:45 – Jazz1:02:13 – How Yves trained for ‘So What' V15, and building shoulder strength and mobility1:05:15 – Patron question from fdclimbs: Any tips for building climbing-specific shoulder strength?1:07:34 – Yves top 3 finger training exercises for climbing1:12:01 – Progressive warmup for finger training1:13:58 – Micro edge training1:15:39 – Contact strength training1:19:20 – Summary of Yves' top 3 finger training methods1:21:08 – Patron question from Alan: Does Yves have a favorite way to train full crimps?1:22:39 – Yves' full crimp story, and how he prevents finger injuries1:26:14 – Patron question from fdclimbs: Tips for training individual fingers? (And Yves' grip positions and anatomy)1:29:53 – Patron question from Alan: How does Yves balance different methods of training fingers and grip strength?1:33:19 – Prepping for ‘Terremere' and Hueco1:34:17 – Patron question from Daniel: Any plans to travel to world-famous bouldering areas and try the classic V15s or V16s?1:35:38 – 1-7-11 on the campus board (with slightly different spacing)1:37:00 – Patron question from Daniel: Is there such thing as “enough power”? What about finger strength?1:38:18 – Patron question from Xander: Do your finger strength gains still transfer to climbing?1:39:28 – One of Yves' favorite coaches to learn from1:40:59 – When you are starting off almost anything will work1:41:44 – Patron question from Michael: What is the smallest edge you can hang with one hand? What about two hands?1:42:54 – Being muscular and still being strong on tiny holds, and putting on muscle mass in the right places1:44:30 – Patron question from David: How does Yves look after his skin, especially splits and tears?1:46:48 – Contributing to local bouldering areas, and winning the world championships1:47:41 – Yves' daughters and gymnastics1:50:26 – Listen to your body, and enjoy the process1:53:10 – Be present1:54:39 – Wrap up

The Patrick Madrid Show: March 10, 2022 - Hour 1

democrats catholic church david how patrick madrid

Play Episode Listen Later Mar 10, 2022 49:10

Patrick addresses possible propaganda and answers a question from Gigi where she says she's not able to find accurate information about the casualties in the Ukrainian/Russian war so far. David – How can I get my 86-year-old mom baptized? These Campaigns Hope ‘Deepfake' Candidates Help Get Out the Vote Jose – Is it Ok to baptize my children without godparents? Democrats lose fight to strip abortion funding restrictions from spending package Kevin - We used the wedding coordinator as godparents and it worked out well Patrick shares what the Catholic Church requires to be a Godparent Ted – Can kids be baptized protestant if they don't have godparents?

David Burkus: How to lead high-performing teams from anywhere

Coaching Leaders

Play Episode Listen Later Nov 22, 2021 45:10

David Burkus is one of the world's leading business thinkers. Since 2017, David has been ranked as one of the world's top business thought leaders by Thinkers50. His best-selling books have won multiple awards and have been translated into dozens of languages. As a leadership coach and organisational psychologist, David's work is changing how companies approach innovation, collaboration, and leadership. "Leading from anywhere. The essential guide to managing remote teams", David's latest book is the topic of this conversation. Here are a few things that I have discussed with David: -How to set up and lead remote teams. -Feedback culture within remote teams. -What's the future of WFH will look like. To learn more from David how to lead teams remotely, check out those links: Website: https://davidburkus.com/ LinkedIn: https://www.linkedin.com/in/davidburkus/ YouTube: https://www.youtube.com/c/DavidBurkus/featured Twitter: https://twitter.com/davidburkus?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor If you enjoyed this episode and are committed to becoming a better leader, please subscribe and leave a review. It will help me grow my podcast and invite more amazing guests to my show. Have a great day on purpose!

wfh high performing teams thinkers50 david burkus david how

Answers To Your Podcast Questions – PTC 359

Podcast Talent Coach

Play Episode Listen Later Oct 30, 2021 26:01

I did a Facebook Live "Ask Me Anything" the other day on the Podcast Talent Coach Facebook Page. On it, you got answers to your podcast questions. We talked about everything from selling and monetizing your show to using text messaging as a way to interact with your listeners. I thought I would share those answers with you today. BOOTCAMP Before we jump into it, I want to invite you to a powerful event I am holding where I will help you build your podcast monetization strategy. We actually get stuff done in this day-long bootcamp. So many times, we go to webinars hoping to learn something only to find out it is full of fluff. We might walk away with one or two ideas after an hour. But we are really only there for the sales pitch. You now have a chance to join me for a 6-hour Podcast Profits Bootcamp where I will walk you through the entire process to build your podcast monetization strategy. It's actually 7 hours, but you get an hour for lunch. During this event, we will build a few ways to monetize your show that are perfect for you. This isn't one size fits all. It is specific to your podcast. You can enroll at www.PodcastTalentCoach.com/bootcamp. You will get a workbook that will help you stay on track as we develop your strategy. During the bootcamp, we walk through the workbook step-by-step. We will start with your foundation to ensure you are building on solid ground. Then, we will develop your purpose. I'll show you why most podcasts don't make money, so you can avoid those pitfalls. Many people think ads and sponsorships are the way to make money with your show. That is a myth. It is the worst way. Sponsorships require a very large audience and a lot of sales time. Ads also have a revenue ceiling. I'll show you a better way during the Podcast Profits Bootcamp. I won't just show you, we will build it together. We will discuss the various ways you can monetize your show, and we will pick the strategy that is right for you. Finally, you will have plenty of time to ask me questions to refine your strategy. This is so much more than a webinar or workshop. It is a bootcamp where we will actually get things done. Where most webinars last an hour, this is an all day event. REGISTER Registration for the Podcast Profits Bootcamp is $197 for this 6-hour bootcamp and your workbook. More importantly, you walk away with your monetization strategy for your show. Right now, you can enroll for $197. Enroll now and secure your spot. You can enroll at www.PodcastTalentCoach.com/bootcamp. If you are ready to build your podcast monetization strategy, the Podcast Profits Bootcamp is for you. You've spent enough time attending empty webinars and trying to find sponsors. Now is the time to build a real strategy. Let's sweeten the deal for you a little more. If you enroll in the Podcast Profits Bootcamp, You will also get a bonus prep call to get you ready for the event. This is where we help you gather all of the information and ideas you'll need before the bootcamp begins. Let's get you registered for the Podcast Profits Bootcamp. Jump in right now at www.PodcastTalentCoach.com/bootcamp. QUESTIONS My biggest challenge is growing the audience. What's the best way? - David How do I maximize the content while minimizing the time & effort? - Anne I'd love to know if you have any thoughts on SMS text marketing? I think I'd be able to get more engagement if my busy moms could simply text me a question about a product or service instead of sending in a voicemail or sending an email. Do you have any recommendations for a service provider to work with? - Laura How do I direct people to more than the freebie. - Karen How do you know your worth? I'm not good at selling. - Mike Offer things without making it sound like an ad. Hard to make yourself likable while selling something. - Cheryl How does the podcast fit into the whole marketing plan? - Bruce GET ANSWERS – ASK ME ANYTHING I will be doing more "ask me anything" sessions on the Podcast Talent Coach Facebook page. If you are not following me there yet, head to PodcastTalentCoach.com/Facebook. I would love to have you join us and get your questions answers to your podcast questions. BOOTCAMP Come join us for the Podcast Profits Bootcamp. It is a powerful event that will help you build your podcast monetization strategy. So many times, we go to webinars hoping to learn something only to find out it is a big sales pitch. We might walk away with one or two ideas after an hour. But we are really only there for the sale. You have a chance to join me for a 6-hour Podcast Profits Bootcamp where I will walk you through the entire process to build your podcast monetization strategy. During this event, you will discover 9 different ways to monetize your show. Then, we will build your specific way to generate revenue that is perfect for you. This isn't one size fits all. It is specific to your show. You will get a workbook that will help you stay on track as we develop your strategy. During the bootcamp, we walk through the workbook step-by-step. We will start with your foundation to ensure you are building on solid ground. Then, we will develop your purpose. Many people think ads and sponsorships are the way to make money with your show. That is a myth. It is the worst way. Sponsorships require a very large audience and a lot of sales time. Ads also have a revenue ceiling. I'll show you 9 better ways during the Podcast Profits Bootcamp. I won't just show you, we will build it together. We will discuss the various ways you can monetize your show, so you can pick the strategy that is right for you. Finally, you will have plenty of time to ask me questions to refine your strategy. This is so much more than a webinar or workshop. It is a bootcamp where we will actually get things done. Where most webinars last an hour, this is a 6-hour, all day event. REGISTER Registration for the Podcast Profits Bootcamp is $197 for the 6-hour bootcamp, your workbook and your monetization strategy for your show. You can get the details at www.PodcastTalentCoach.com/bootcamp. If you are ready to build your podcast monetization strategy, the Podcast Profits Bootcamp is for you. You've spent enough time attending empty webinars and trying to find sponsors. Now is the time to build a real strategy. Let's get you registered for the Podcast Profits Bootcamp. Jump in right now at www.PodcastTalentCoach.com/bootcamp.

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Matthieu Rouif, PhotoRoom - Finding Product Market Fit by Unbundling Photoshop

Sub Club

Play Episode Listen Later Sep 15, 2021 44:36

Watch the video version of this show on YouTube »Matthieu Rouif is the co-founder and CEO of PhotoRoom. PhotoRoom enables anyone to create studio-quality photos on their iPhone. Before founding PhotoRoom, Matthieu was the Senior Project Manager at GoPro. Matthieu is also the co-founder and CTO of HeyCrowd, and co-founder and CEO of As-App.Matthieu earned his graduate degree in materials science and engineering from Stanford University, and his bachelor's degrees in economics, and physics from École Polytechnique. While at École Polytechnique, Matthieu was a member of the skydiving team and debate team. Matthieu also served as a Parachutist Commando Officer in the French Air Force.Matthieu started developing apps in 2009 as a student at Stanford, and subsequently started two iPhone app companies. He was part of the Replay app team when they won App of the Year in 2014. Matthieu started PhotoRoom after leaving GoPro in 2018.In this episode, you'll learn: Matthieu's retention strategies for keeping app users subscribed Innovative and clever ways to get users to demo your app Balancing your app's pricing and features How churn can be an asset Links & Resources YC HeyCrowd GoPro Photoshop Zenlea Shopify Poshmark Depop Corel Matthieu Rouif's Links Matthieu on Twitter Matthieu on LinkendIn PhotoRoom is hiring! 10 Tools to Ship an iOS App in 2 Weeks PhotoRoom's Website PhotoRoom API PhotoRoom on Twitter Follow us on Twitter: David Barnard Jacob Eiting RevenueCat Sub Club Episode Transcript00:00:00 David:Hello, I'm your host, David Barnard. And with me as always, Jacob Eiting, RevenueCat CEO. Our guest today is Matt Rouif, co-founder and CEO at PhotoRoom, the app for removing backgrounds and creating studio quality photos right from your phone.On the podcast, we talk with Matt about how his time at GoPro led to founding PhotoRoom, how churn can actually be an asset, and how being locked in Apple's basement led to one of PhotoRoom's biggest marketing wins.Hey, Matt. Thanks for joining us on the podcast today. How are you doing?00:00:48 Matthieu:Great. Hey David, Hey Jacob.00:00:51 Jacob:Hi, it's nice to finally meet internet/virtual face-to-face. We've known each other for a little while. I've become fortunate to know you kind of through RevenueCat, but not actually know-know you. So, it's nice to finally put a face to the name.I was looking back through my email and I think the first I ever heard of you was from our mutual friend, Cisco, if I say that correctly?00:01:23 Matthieu:Yeah, Francisco.00:01:24 Jacob:Francisco, who shared with me a blog post that I had seen that you wrote where you talked about RevenueCat as part of your stack. Since then, I think we talked as you were thinking about going into YC, and then after YC, I put in a little bit of money, so this is a good opportunity to check in on my investment.I'm super excited to dive in, because there's a lot of questions. I kind of have followed you guys and kind of seeing some of the stuff you've been doing, but I don't know, like the behind the scenes decision making processes and like, and all that stuff. So yeah, I'm excited to hear the story firsthand.00:02:04 David:Yeah, but before we get into PhotoRoom, you've got quite a history in app development. So, I want to go back to the beginning and talk war stories. A lot of people were in the industry way back when. Jacob and I both started really early as well. So, you got your start during the Stanford class and you were actually a teaching assistant at Stanford at the time, right? I'm kind of stealing your story, but yeah. Tell me, tell me how you got into it.00:02:34 Matthieu:Yeah. Actually I wasn't a teaching assistant in physics. I was doing a master's in physics at Stanford, right at the moment of the first iPhone class. And, I actually went to Stanford because I was fascinated by the entrepreneurship. And I had this business idea of printing photos and sending them.And that seemed a lot easier not to buy hardware, but just use the iPhone which just started at that point. So, I was at Stanford, there was the iPhone class. I wanted to do a photo app. So, see, 12 years later....00:03:05 Jacob:A 12 year overnight success.00:03:07 Matthieu:That's what they say. Exactly. And, yeah, I got, I actually, I got started, programming.I was doing physics before, and I didn't know anything about programming. So I took a class with a friend that went through the basics, and I just wanted to push products on apps. And I found that the iPhone was the best at that point. And actually the photo app became something else.The first company I started back in grad school and they became like a ski resorts app. I shipped, we had all of the major ski resorts. And, It was a great, I did that for two years and a major ski resorts and, yeah.I started an apps company after that, one called HeyCrowd around a social network. So like we had surveys that you could answer to with polls, like, a bit like Instagram stories now, and that didn't work so well compared to the ski resort, but, yeah, I got into iPhone apps right since the beginning.00:04:18 Jacob:I remember the Stanford course. It was on iTunes U that was mass disseminated or was it the later one?00:04:25 Matthieu:No, it was the one that it wasn't Stanford U. There was a, the guy from Fitboard during the class. I don't know if it was doing that.00:04:42 Jacob:Yeah. I remember. I remember it being like the moment when we were like, oh, this is going to go mainstream. Right? Like, because up to that point, you had to learn iOS by doing basically Mac OS. That was like the one point there was the big nerd book you learned Mac OS, and then the SDKs came and you like tried to learn quickly, like what worked and what didn't.But, if you were like me who came from no Mac programming, there was really no iPhone entry into it. I remember when the Stanford course came out. It was like one year too late for me. Because like at that point I had already done a lot of stuff, but it was still really great.I still watched the whole thing. I remember watching it. But it's interesting. We have the same path. I don't know if we ever talked about this, but I was studying physics in undergrad as well. Yeah, I didn't go to Stanford, but I went to a small state school instead, just cause, you know. But yeah, kind of similar story where like I was in, I wasn't in grad school, but I was physics, undergrad.Didn't really know what I wanted to do. I really loved physics and the math and all that stuff, but like, there's a stronger economic pull, let's put it that way, to work on apps. That was the same story for me. Like took a little bit of what I had learned, writing code for experiments and things like this, and then kind of started making apps.And then, yeah, the rest is history.00:06:06 Matthieu:Yeah. I think one of the introduction to physics is like how fast data applies to the real world from science to real world. And you don't find that in a, like a physics job where you kind of find that back in, like a software development where you like, can we solve a math problem, a computer science problem, and you can directly apply it to real00:06:25 Jacob:Yeah. Or like, even with business modeling and stuff too, you know, you think about how a business moves and like what number moves this number. And there's no physics there. You're not approximating a physical system, but some of the same principles apply. Right. You're like trying to find some laws that are underlying it and work from there.So yeah, I found it hasn't been terribly unrelevant, but, but yeah, that's interesting. What else, what else do we have in common? Let's keep going.00:06:48 Matthieu:Yeah, sure.00:06:49 David:Well, actually, I, I want to jump in. I want to get to PhotoRoom, so we're actually going to skip over. You've done a lot now. So after, after that you went to replay and replay was like onstage at a keynote. And you're the co founders that you were working with, you know, as, as you joked, before we started recording, spent a month in the basement and apple, as everyone does before a keynote.But then you ended up at GoPro working on imaging. so just tell me about that. Leaving GoPro. I mean, Great company done a lot of innovative stuff. but tell me about leaving to start a PhotoRoom and what the inspiration, I guess we've heard part of it, you know, 12 years of working on imaging and wanting to build a photo app.But yeah. Tell me about the founding of, of.00:07:36 Matthieu:Yeah, I, I, so GoPro is an amazing company, but it's more marketing and hardware. And, I really wanted to, I grew a bit frustrated about like how we could, do better software. Yeah, a few frustration from that I, as a product, I was product manager by them. So I was like frustrated with the design tool, like a Photoshop and, and, you kind of have to move to, and by that time you had to move to California to move the stuff.And I was based in there in Paris and I decided to stay there with the family and, and kind of, we had an amazing missionary team at GoPro in Paris, but it's really difficult to. To change the paradigm of a kind of a software, like a, if it works from a kind of more deterministic way. So I kind of realize that it's really tough to ship a new software with new paradigm, and we've mentioned our new insights.So I thought there was a big opportunity with the new, new hardware coming on, the iPhone formation, learning the new, the new, yeah, this new kind of way of thinking about software. And, I left the GoPro to start a company and we've just ideas in mind. And I also, at the time realized that there was a. A lot of apps, you know, like after 10 years on the app store, you kind of know the tricks of the app store. And I knew there were a lot of apps in the top of the photo apps that were around razor and background eraser. I realized like, okay, if they're just kind of a, you know, I say scam, but it's certainly scam, but all these apps that are built quickly, there must be some demand around it.And so that's, I started with the background remover idea. Like I saw that there was a mission learning team at GoPro that there was some background removal, paper and all that. Okay. There must be some demand. Let's ship something quickly and see how it goes. And that's kind of the nice thing of like 10 years of development, you know, the right tool to go fast and just shipped a prototype in two weeks.We've actually referring at, by then I have a blog post on like the 10 tools I use there and, And, yeah, it was, it went super fast, super fast to the store and we have some machine learning and, on-device machine learning by then. So it's as a, and it kind of caught up, like you tried a dozen ideas on some kind of stay on the wall on some, like, and just stay on the wall.00:09:43 Jacob:So at the time it was called BGE app background app. Right. was the focus initially, did you have like a big scope for it or was that your entry? You were like, Hey, I know that they there's these photo apps that kind of suck that are doing this background thing. I think we can do it better. And like, let's see where it goes from there.Or did you have like a bigger plans or longer term aspirations? 00:10:04 Matthieu:I think there was, an understanding that people kind of needed that and the tech tech was 10 X better as they say. So it was really interesting, but I didn't, I mean, we didn't have the full plan for that. It's really a few months in that we are understood with Elliot the kind of the market fit.And we understood also like this idea of, and we call it, we translate pixels into concept that makes it much easier to, to, to edit. So w for the room is the best for digital for entrepreneurs. And the idea is that instead of using mask and layers and pixels, you just like, the machine learning, understanding what are the.The big cells and they just tell you, okay. A cat. So we call it cat to catch up on the cat. And you should have actions that are relevant to a Catholic changing the fur color. if it's, if it's a piece of clothing, it should be the texture of the clothing. If it's a, if it's a kind of graphic change of color, you know, kind of, it makes it much more accessible than what exists in like 10 year, 20 years, software that exists by for the editing.00:11:03 Jacob:So, so yeah, I mean, I think that sounds like a very much a pitch and a story that somebody would be taught at Y Combinator. So I'm curious, like what I'm curious, like, how did that evolve? Like how so you, you, you, you guys launched the app in the, I remember I was talking in like the spring of 2019.00:11:20 Matthieu:Yeah. Like may 2019. Exactly. 00:11:22 Jacob:And then, you started YC in the fall or the winter?Yeah.00:11:25 Matthieu:No, we actually, so we started YC in the following summer. We were supposed to do the winter batch after that. So seven months. And, we, we couldn't because our visa issues, at some, with the family, I couldn't move to, to, to YC. Yeah. 00:11:42 Jacob:Can tell you there's one way to solve that problem.A global pandemic.00:11:49 Matthieu:Exactly. Yeah. That's exactly right. So we did it involve, I think we shipped super fast. We failure my co-founder who is like a, like a machine learning genius. and we follow early on the YC startup school, which is kind of the, first step to. And, and so what does it help you? It kind of, you measure the, yeah, the progress.So, how much customer you're talking to, Ahmed, how much money you made and how happy you are doing what you do. And so that's kind of how we iterated 00:12:24 Jacob:You were 00:12:25 Matthieu:Months. 00:12:26 Jacob:During, startup school or 00:12:28 Matthieu:Yeah, the school kind of asks you every, every week, discussion and you make sure you make progress on that. I think these are the right question to make progress on your business.And here's, what's kind of, kind of natural, like two months later. So we started in may, may, June on that, application for YC where I probably in September, like, so, so we did like all summer, we did the startup school scheme and then framework and made some progress on that. And we got the YC application in September and the interviews actually in Paris, In, I think November.00:12:57 Jacob:And then, ha had you, I guess like, your, your aspirations or your reasons for applying, I guess, are in some ways, self evident to somebody. You know, obviously you don't need to convince me, but for the listeners, I, what was your, yeah. What were your motivations? Like? Why did you, well, I guess for one there's, you know, I don't know.I always hear there's a couple of reasons, right? Like sometimes it's prestige, like people want to the prestige of YC, sometimes it's, it's the help, which I honestly think is the, the, the best reason. Cause I, you know, it's, it was honestly really good for us, but then there's also like, you know, it's, it's a great way to springboard venture back.Thing, right as well. So like, did you have like strong reasons? Was it all of the above or what was the motivation for, for getting on the venture? 00:13:44 Matthieu:Yeah, that's a good question. so I think number one reason was, ambition. I think like a lot of your brain startups, you Batara, can be not ambitious enough. And I think if you're ambitious, like YC is really a way of, the alpha taking the ambitious path. Okay. Then how to make it like a business and a product that has a strong impact, like on a very large number of people.So that was, that would be my number one. I think then it's kind of the learning. we are at the beginning of the company, we sit for failure, then what's what kind of is the most important, you know, for their culture. And we talked about it also. And, one thing we really value is learning fast and I think YC kind of helps you, you probably a lot of like, you learn so much faster because you're at the right contact.So it's, I mean, it's. It's on the partners. Like every time we have a office hour, almost every time, like, wow. Blown away, there is like also Atlas. I get the right investors, I mean on the revenue, on the like mobile subscription and like, yeah, like you like auger from Blinkist, like, someone from, John from Spotify.So that's really helpful and also extra connection like we have in AI, we have the VP of AI and locale Facebook, and I don't think we could reach this network with, with. 00:15:01 Jacob:Yeah, the network thing is depends on, you know, what your background is. Obviously you had been in the peninsula, but still it's hard to be really deeply networked and still it's hard to. Invest in your engineering skills. Right. And like your IC skills and invest in a network at the same time, which was kind of my world.Like I had an okay network, but like, it wasn't super well networked. So YC was like a big like boost to that. Right. You could get interest to people. You could get a little bit, it's still, a who, you know, game Silicon valley is still in a lot of ways or the broader concept. 00:15:33 David:Before we move on. I wanted to talk to us a little bit more about the, about the ambition of PhotoRoom, because, and this is something I think is, would be really relevant to a lot of our listeners who are, are building apps in the space. And, and I, as an indie developer for 12, 13 years, feel like I've, I've, I've worked too much with, with blinders on.Not thinking about the bigger opportunity. So like the first app I launched was trip cubby. It was a model it's log tracking app, to get reimbursements from taxes or get reimbursed from your company, for your mileage. And I just, I treated it like a little tiny indie business, lifestyle, business, and everything else.Meanwhile, 00:16:19 Jacob:IQ00:16:20 David:IQ built a huge 00:16:23 Jacob:Probably launched about the same time. Right. I would think. 00:16:26 David:No, they launched much later actually, which is even again, it's like I had a multi-year lead as kind of the, how to do that 00:16:33 Jacob:Assuming the market was there. Like my, like you probably came when the market was finally there, 00:16:37 David:Starting to grow, but yeah. But what's so cool. Is that, I think there's so many opportunities in the app store that people overlook that seem really niche. Like you just started out replacing backgrounds in photos, 00:16:50 Jacob:And now you're going to be the next generation Photoshop. Is that a good one? Is that a good pitch? I don't know what the 00:16:54 Matthieu:Yeah. 00:16:57 David:What, what's the ambition that, where that took you from, okay.We can replace background images too. This is, could be a huge business because we're, un-bundling one of the like key parts of Photoshop, which is a massive business. So what, what, what is the, what was the ambition and what is the ambition that you feel that this, this can be such a big thing. 00:17:21 Jacob:How did you, how did you convince yourself of that? The ability to do that?00:17:25 Matthieu:Yeah. 00:17:25 David:Yeah.I mean, it's, it's amazing.00:17:27 Matthieu:I think it's, well first like working on photo, video editor, like I realized that, I mean, video is big. Like we got, I think we free-play then named quick by GoPro. We got to $100 million. It's kind of tell you like, and most people, they are still using like photo collage. So everyone's working on photo and video is too complex for most people.So like, if you get 100 million for a video, then it's probably like any good, like yeah. Project improvement like 10 X product improvement on photo must get like 1 billion users. And I think it's like, that's one of the YC model, but it was really starting from a pain point of myself, like creating the assets for actually for the app store.Like you have to create a PSD. And I was like, you spent so much time on non creative task. And I was like, I want to make that much simpler. And I think the big heart moment was kind of talking to the user. So, and also like talking, yeah. Talking to people like we kind of build in the open and people told us, it's like, yeah, Yeah, it's a, it's like a actually it's like programming, like a U instead of you're you're doing like, object oriented, editing, like you understand what kind of objects you have and you make actions that are relevant to that.And that's, that's kind of done myself, like really burning myself away. Like it's much simpler. Like you have an object and you, you offer it to the user. What's the logic for the subject lines, Photoshop. It's such a pain to learn. Like I think everyone would remember is kind of the blown away part of Photoshop, but also the pain it is to understate.00:18:51 Jacob:And it hasn't gotten easier in 20 years. Like the only way now you can paint on a sphere or something like, there's nothing like new, I still open it and it's comforting. Cause I learned in CS two or whatever, and it's all still the same, but like, I don't think it's necessarily, like, I think, I think there's even a broader near you.I'm going to make your, your $10 billion company, a trillion dollar company. But I think there's an even broader narrative there around just like the future of software and how machine learning. Further like narrows the gap between like in software, like programming, not in the traditional sense, but like telling a computer what to do and the computer telling, like asking us or like bringing us like the things it can do.And you see this in like varying degrees of it working well. Right. like Gmail, like suggesting like absolutely insane sounding replies that I would never say, like, that's kind of that, but, but I think that's all maybe a little bit too far, but I think what you guys are doing, it's really great. You know, like segmenting photos, like giving people those tools, like taking, especially for a tool like email it's like writing, like, I don't know.An AI assistant to like, say, thanks like I can, I got that. Thank you. But for, for, yeah, like, like cutting backgrounds out and like setting up. Yeah. Just building like, things that to a human, because we're so visual in the way we think seem really basic, right? Like I want the cat in front of a blue background, right?Like that. Just tell the computer and it can do that right now. The existing tooling is like very manual and very skills driven. And you guys are bridging that gap. So like yeah. Who knows something? I don't know. Maybe photos, aren't the end of it for you guys, maybe next you just start tackling the next software domain.Right? I, you know, I don't know that we'll get to 10000000001st and then we'll worry about the trillion dollar.00:20:28 David:And that's the really magical thing about your app and your onboarding that I wanted to ask you about. So exactly what Jake was saying. When I think of removing a background and I've worked in Photoshop literally since the nineties, late nineties, I'm old. but it's, I've tried that like a hundred different times.And even in the most modern Photoshop, I don't even know how to do it. I expect it to be. I downloaded PhotoRoom and in like three taps, your onboarding is magical because you don't get in the way of the person having a desire to get something done. And then seeing it happen. So in like three tops from opening the app, I see a background removed and it was just like00:21:16 Jacob:Okay. 00:21:16 David:Instant, like mindblowing experience. 00:21:19 Jacob:Yeah.00:21:20 David:This thing that like, I know it's so hard and I think of needing professional tools and needing to be a professional to even figure it out. It just happens magically after three or four taps in your app was that I assume that was very intentional. Did you have different onboardings before and kind of iterate to that point?Or what led you to just such a focused get the person to that?00:21:45 Matthieu:Yeah, that's a good grade. She was our interview. I think, we like, if we, especially in the beginning every week, we'd go to McDonald's and pay a meal to student or anyone. And they like the tagline for McDonald's and Frances com. Everyone can come in and come as you are. So we really met like tourists students professionals, and like doing user interview.We got so frustrated. I think that people didn't get to the step of removing background that kind of like00:22:12 Jacob:Oh, so you would give them an unlogged out like a brand new device and like, watch them go through onboard.00:22:17 Matthieu:We would like pay the meal initially for downloading the app. We'd like first ask you three, four questions about their photo usage on their, on their phone. kind of ask them to download the app and yeah. Blinded as yeah. And, and we were like came sneaking. We just were, we were just iOS at the beginning.So try to find people with iPhones and not Android, and that was stuff, but yeah, I mean, people usually stopped before and they don't understand something and like to build trust with them, we figured out like the best is to short tech. So I can we get to the point where. We actually have all these people, we try the app that actually see the bag, the magic effect of Futterman like, so like taking a white sheet of paper, we valued microphone and like thinking, how can we do that?And it got to like adding that as early as possible in the onboarding. I think that's, that's, that's fine.00:23:06 Jacob:I think, I remember now reading about the McDonald's testing and your, your, YC application and being like. That's the moment I knew these guys were going to make it, I guess like it's was brilliant, right? Like I, I don't know how much user testing, like real good user testing is. If you do it in some sort of like professional context, it's probably really weird and like expensive and like hard.And this is dead simple, super scrappy. Right? People don't do it because I don't know nerds. Don't like talking to people like we don't like, you know, it's, it's, it's tough to put your, your app in front of somebody and see them. Not, it's one thing to read like bad retention numbers on amplitude is another thing to like, see somebody actually churn and like, but honestly that's the best way to learn.Like this is the best way to like, get really actionable feedback. So, I'm sure that was, that was super beneficial.00:23:53 Matthieu:Yeah, it's a, it's a trick from Zenly. So the social network and maps, like that really is, one of the best, app in embarrass and they, and we apply that and yeah, it requires some. It's not easy, I must say. But, you really, you learn so much and the pain today is more like we have more qualified users.So it's really easy in the beginning when you're in your photo apps and people just as the app and everyone has photos. So it's easy to explain. Then you want to like talk to your kind of retain user. It's difficult to get them at the McDonald, but now we're friends with all the vintage shops around the block.So in Paris, so we get.00:24:28 Jacob:So that, yeah, that was I kind of my question I wanted to ask. I'll just slide it in now, but like I've noticed, I don't know. I don't know if you had this intention initially, but it seems like you've found a new. Even amongst these apps in something I would say commerce or even e-commerce it seems like a lot of people use these, use your app to take photos of objects, to use as like advertising or gone Shopify.Is that, is that true and statement or am I just like misreading investor updates?00:24:56 Matthieu:No, it's totally true. Actually, it's not. The interesting thing is it came from a personal lead, like using, as you say, Photoshop and wanted it much easier for me, but I wasn't clear who was using the CRA's background apps. I'm talking to like user at McDonald's. We realized like there was all these reselling apps, especially in the Europe and the U S where people.Yeah, they're just like selling Poshmark on vintage in Europe and they, there is no app that's focusing on their photo need. Like everyone's doing like selfies or I dunno, whatever lens on video you can make or, but, no one's in it helping them. And it actually came from the user interview like, oh, that some user told us like, oh, my girlfriend would love that she's selling on Depop.And, and we kind of like it after multiple user asking us in support. asking us, and in talking at the user interview of my goal, we realized that, oh, that's a niche that we should kind of focus on. So that's Allie Kim, 00:25:51 Jacob:Was that pre YC, like pretty early in the process.00:25:55 Matthieu:And it came in a few, just not in one day, but it, I think early, after being taken at twice a 00:26:02 Jacob:Okay. 00:26:03 Matthieu:Like early 20, 20,00:26:04 Jacob:So then my next question, I guess, is like, how do you decide then? So you have a car for strong product. You, you, you might have like varying. This is, I think this is very common for a lot of apps and companies is like, you have probably different levels of product market fit depending on the market.Right? So like maybe broadly across all users of iPhone, your product market fit may not be as strong. But then when you look at this one niche, like maybe it's really strong. And then I think some. End up in a situation where you have to kind of decide, like, do I want to go for this maybe less fit, broader market, or maybe a tighter market with a stronger fit that I'm starting out with.Did you have that internal conversation? And then did you make an active decision? Like we're going to focus on this and then yeah. And then what's the plan after that? Like, or is that the forever plan?00:26:48 Matthieu:I think we, the easy part is as a product guy, I'm really convinced that our usage is really deep. Like we're starting from a different Lego brick, like, okay, you don't need it mask or square pixels, you edit like objects. So, I mean, any app that kind of want to copy that Nike that's to stop doing what it does today.So it's kind of the thing that relates to the missionary understanding excelled in the beginning. So we were confident. Digging into this usage and this product paradigm and like product basic block is interesting. And then we decided to focus on the pro usage and, and it's difficult as a follower. You want to serve everyone at the beginning, we were even doing a video plus photo, like in December of 2019, we dropped the video, just for animation.And then we dropped kind off the casual use case to focus on the pro and, and it's, it's been helpful. You're not like giving up on the other users. You, I mean, some of the features, they're still going to use it, the other, the casual, the people doing memes from, from the app, but she just like when you build features, you think about them.And I, around that, I think YC is helpful because. like if you reach local maximum from one vertical, like product market fit, then you investing so much on the take. It gets better than the, all the local maximums or, or adjustment. Like you can reach them after, and it's not a big deal and kind of believe and believing and trusting that helps you on, on like a, okay, we're going to focus on this one for, let's say three months and we say,00:28:14 Jacob:Yeah. I mean, I think that's a really good point in that I think can trip up people early in the process is that you think. That making an active choice to close yourself off to part of the market as a mistake. Cause you're like, well, I want to serve everybody or, well, I want to, you know, I want to have the most broad appeal I can cause it does, it feels wrong, right.To not serve a use case. but often tactically it's a bad choice because yeah, in the early days, anything. Hey find any users that love your product, even if it's a small group, there's, it's a, it's a closer step to like, get your foot onto that than it is to try to get sustainability on like mediocre product market fit across the broad market.Because then also it makes, yeah, it makes your McDonald's discussions easier. Well, maybe you don't have McDonald's discussions anymore. It makes your product discussions easier. Cause you can say like, okay, these are pilot. We're not going to do all this stuff. We're going to focus on this stuff, which gives you more of a loss city.I just really feel there's so much to getting that velocity early. Right. Like getting something that's like moving and growing and getting fast. And I think that's one of the things, I mean, I don't know, I won't, I won't docks you guys on retention numbers and stuff, but you know, when you have a, I'll just say that when you have a pro user base, that's using it for something non casual retention gets easier, right.Like have a reason to come back. And so if you, I mean, there's not that many apps like that. That on it's hard, it's hard, it's hard. It's rare to find mobile apps that have that opportunity. Right. So when it's there, you need to take it00:29:45 Matthieu:Yeah. 00:29:46 David:How do you think about pricing for that value creation? Since, since those that kind of pro segment really probably gets a lot more value than you're even currently charging. because they're actually making money with your product. Like how did you think through your print pricing? And did you iterate to this point from a more kind of consumer pricing to them to a, I mean, to me it feels like you're in the middle still of somewhat consumer-friendly and really honestly, probably cheap for a professional use case.So how did you land on your current price?00:30:24 Matthieu:Yeah, to be honest, it's like most of the photo apps. I mean, when we started and maybe it's different, they are all pricing like 10 bucks a month and that's kind of given by, I guess, Spotify Netflix, like it's kind of the, the glass ceiling of the price of subscription, even for prosumer. And, and we kind of iterated on the under yearly from 40 bucks to 69 bucks, in, in the U.So we didn't like, we kind of landed on that quite early. you don't want to alienate the user, especially if you put the up-selling in the onboarding, like, to be too expensive. I think we have a major opportunity though, to like address the more advanced business and the more than one person in a shop, it's just, it's really difficult to build this a B2B case in in-app like, you don't have that many apps that use that in the up-sell of the phone.So you probably have to show it like. The the first price, to every user and on the pro you probably can to brigade them after, I think it's something we can do later, like focusing on the product for now and make it simple as much as you're like, if you start with two prices, like the support, basically it is going to go crazy.We still do the support of the users. That's something we try to maximize for simplicity here.00:31:37 Jacob:I mean, it's a good point to make, especially too. It depends on, depends on your cashflow constraints as well. Just like how much, how extractive you want to be, how much you want to push it. Right. because you know, when you have good retention, like there's an argument, an argument to be made to not mess that up by because you're raising your price will hurt your attention, right?Like it's kind of at least on paid, right? Like more expensive. It is. People are going to churn more. and if you're compounding your total, like paying subscribers, that might be more important and then extracting an extra, an incremental $2 or $10 or whatever from each user, right. It might be better off just to keep them happy and longterm.And that's what makes it, I don't know, pricing just so complicated. It's about finding that equilibrium to maximize like the longterm area under the curve and not just, not just like the individual LTVs.00:32:27 Matthieu:Yeah, exactly. I think there was one. yeah, we, you want to talk to, like, you don't want to. Expensive at the beginning, you should have too expensive. Like one of the really source of feedback was also our support. And like, if you're too expensive, you get less pro. And the goal, I mean, the reason we launched after two weeks with was like the feedback from process so much more valuable than the feedback from, for users.I mean, you still want people to pay, like, just stop at 500 bucks in long month is going to be like, there's no way people are going to pay for that. So, and I was actually talking on Twitter that like, we actually put forth first a monthly plan because we wanted people to churn and be able to talk to them.So there was really a focus on learning from the 00:33:07 Jacob:Interesting. 00:33:08 Matthieu:Early days.00:33:09 Jacob:Yeah, I've always. Yeah. The, the short, I think, long, the annual subscriptions obviously have a bunch of benefits to, to, to app developers, but you do end up flying blind for a very long time. Right. Until you really know what those numbers look like. So if you're on monthly, purely, it does kind of simplify things early on.Which is another case to be made for just not over thinking your pricing, like initially, right? Like you guys launched just with the monthly and it was fine that you added, I don't know when you added an annual product, but you brought it in when the time. 00:33:40 Matthieu:I think the logical, so learning from GoPro and replay days is the pricing is quite elastic. So you double your price, you divide by two, the number of pros like minus plus 10%. And so, so it doesn't, I mean, it's, I mean, when you get bigger, it's way of doing experiments on pricing, but in the early days it's worth, it's not worth like taking too much time on that.00:34:01 Jacob:Yeah. I mean, it's good to know if you have an elastic curve, it means you're pretty close to, to the optimum already, right?00:34:06 David:Did you start from day one at that $10 a month price point?00:34:10 Matthieu:I think we were at eight or nine. it's pretty much like every pro for the pro apps. Like not selfies was at that on the photo and it's, and I think. The co, I mean, it goes from Spotify on Netflix. Like, everyone's like a, it's like if comparing industry report, they tell you a comparing you to Spotify on that fixed anyway.So it's a, I think it's a good, like a way to start on as they increase the price, they increase kind of the time of all the possible ATV of all the apps, which is really good. Thank you.00:34:40 Jacob:If they don't take care of it, inflation will don't worry. 00:34:43 David:But, but that's just amazing two weeks, to an MVP that you could charge $8 a month for, and people actually paid it.00:34:50 Jacob:Well, 12, 12 years in two weeks, David, if00:34:52 David:Well, right, right, right. No, no, that's a great point. But the point being that there, there are still opportunities that when you have experience and domain knowledge, that it's not the, the programming, it's not the, it's not such a monumental task to build something that's really valuable to people in this space on mobile, that you can build something good quickly with that experience.00:35:17 Matthieu:The first app was really crappy though. Like I think we 00:35:20 David:Yeah. 00:35:21 Matthieu:A few weeks before having our pay first paid users.00:35:23 David:Gotcha. I did want to talk a little bit about your marketing, so, What did you do at launch? Did, did you get a little pressed? Did you, you know, talk to apple, how did you get that initial code?00:35:35 Matthieu:So yeah, we were super, I mean, apple has been super supportive to us. I think. Before GoPro, GoPro acquired replay. so we play was, app of the year, senior as, elevate. So 00:35:46 Jacob:You guys at the year in France, is that what the00:35:48 Matthieu:No, so so I have a card, I brought the screenshot that, 00:35:52 Jacob:The U S 00:35:53 Matthieu:So we didn't, yeah, we didn't, get the U S we didn't get the U S and north America, and it's kind of a private, taser, but it's, we got like most of the Europe and Asia. And, yeah, and then I was seeing like the star that elevate their they're thinking the other U S and we should get that. 00:36:14 Jacob:It was good for you that we hadn't localized maybe 00:36:18 Matthieu:Yeah, 00:36:19 Jacob:That was the thing we were like only English at the time.00:36:22 Matthieu:Well, elevate is such a difficult business to localize. So I think it's a photo video is easy to localize it. Yeah.And, and so we got like, we got the keynote, so, and we kind of, I mean, the app is really good at marketing. using the latest technology of, apple in, like the metal and using the lasers, the GPU, I kind of build a relationship from there, with the apple team and also like learning AR that's kind of the narrative of apple, like to showcase apps.Leveraging the latest technology. They do their marketing through developers and that's awesome for us. Like it's super opportunity. And so what was that? When we started, it was well, we're using a Carmel to do the background removal and we did use like really early on in September of 2019, we use our KPIs to remove the background, to do some live preview of the photo.And so we got into, there is an accelerator inference in the biggest, like sexual life is one of the biggest things. Accenture and apple has a program there and we got in there and they helped us and like marketing and, and business, during the summer. And we had some tech workshop and in September we got Macy's, marketing from the using Eric.He, three, I think, API APIs. So I think all the days was marketing through, using the latest tech software and hardware from.00:37:42 David:And where did it go from there? Yeah. So after, after you've, you've gotten some traction in some of those early customers. did you jump into paid user acquisition 00:37:52 Matthieu:No. 00:37:54 David:Of, of, paid to, organic growth?00:37:58 Matthieu:Yeah. So we got into, we didn't do paid until like, we really got traction and market fit. So early 20, 20, and we started to have some, we got Gary V tweeting about us, like a video, farmer. So that was like a viral video demoing the app. And we kind of, I mean, the thinking was if some videos of demoing for term or viral, it probably works so-so as ad.So we kind of use these viral videos and try ads on that. Started ramping up, I think before YC, Facebook ads. So in April of last year and, it kind of, yeah, it was a good, channel of acquisition for us. And we always had in mind, like, we don't want to spend too much, we wanted to have it under control, but the payback was really good.So we kind of, added mix like, I don't know, it was three 17, maybe at that point in between the, between paid 30% beta and the 70%. And, yeah, organic and so that we ramped that up and I think it wasn't a good time to all this marketing and we kind of fast in that, at that point, because there was a COVID, the beginning of the COVID and all marketing was going down.So it was super cheap to try stuff there. 00:39:09 David:Yeah. 00:39:09 Matthieu:So I tried to be a part of these tick on that an influencer. I like a lot of times. So like all of that, we were at the right time and at the right moment for that day,00:39:17 Jacob:So how much, like are you balancing? I mean, obviously there's always so much you're balancing as a founder. but you know, how much are you thinking about investing back in the app and like broadening your appeal, making it better new markets, like new platforms versus. The scale of approach, like how can we scale marketing and, and continue to grow?Or is it like 50, 50? Like, do you have a top priority right now? Or, or how has the, like, how has your, your mind thinking about like your biggest growth levers?00:39:48 Matthieu:Yeah, we try to try to have a higher, level kind of privacy laws. So let's focus on retention or let's focus on this specific kind of users. So, in the U S for just three months, and we tried to align product and growth, on like a three months of that. And so that's kind of. that's yeah, that's how we think about it with Elliot and, and try to have it on growth and on product and kind of put us to talk more to these kinds of users, so to improve on, on these kind of shoes or just, just niche for instance.And, I don't know if people are selling on this marketplace for a month and then we'll see maybe another nation, another country, but still improve the experience for everyone.00:40:29 Jacob:And are you thinking about marketing in terms of like specific people selling on specifics, like marketplaces, like the you're actually going like channel by channel that, that, that, that closely. And does that inform like features or does that inform creative or how does that feed back into your part?00:40:44 Matthieu:Yeah, we're good. We're getting into that. Like we tried to understand bearer by a persona use case. What's the LTV and what's the retention is, and I think we are at the scale where we start to do that, but before it was like a general, a general creative for everyone and kind of demo the value of the app.And we were super lucky that our creative we're working for them. And I think like now, like the way marketing works, it's, like a. Facebook or Google are doing most of the optimization and you're more into like, what can I add up my creative so that it fit the focus I want to do for it. I don't know if the U S so I'll be a make sure you're in English.I'll make sure if you're like looking at multiple countries, try not to be too localize. I think there is a Netflix called neutralize, or they have a specific wording on making the, the artwork or the creative, not to localized, not to English, for instance. Okay. So you just content that's good. So it's kind of, that dictate kind of what we try to do with growth and marketing.00:41:39 David:That's great. Well, I have a million more questions, but we do need to, to wrap up. We're going to put links into the show notes to find you on Twitter and LinkedIn and, and PhotoRoom is such a great name, easy to Google, easy to find on the App Store. but you're also hiring, what, what positions do you have open?00:42:02 Matthieu:We're hiring a lot. We're hiring on growth and paid acquisition, hiring project designer, iOS developer, Android developer. And the way we think about the team is really to have a, like, we are 10 people, and we have a strong impact to millions of users. So, really leveraged like a small team, high impact.I think it's possible because of apps. So, we're looking for really senior people for that, and mostly in Europe. So we have like a, two, three days a month, in the Paris HQ, but, you can work from anywhere in Europe.00:42:35 Jacob:Yeah. And I'll, I'll second that. I think working on this product would be really interesting. Purely based on my insider knowledge as an investor and your friend, but for real, I mean, a lot of apps don't, you know, get to the point you have. You've got a lot of tailwinds and I think actually, the upsides are go far beyond the App Store.The future is very, very, very big. And you guys are ambitious. So take these jobs. Thank you.00:43:02 David:Yeah. 00:43:03 Matthieu:Yeah. We were thinking be everywhere. We stopped for a while, but we were like mobile first, not mobile only. And we have the web app web tool that we launched last week. We have an API for any developer that wants to remove the background. We have photo and attribution, and have the module folks using it.So it's really, I think we want to be close to the entrepreneurs, and we want to communicate through pro images that sell. And so sometimes it's not an app, it's just a photo and button. And so you can use the API for that. So, yeah. 00:43:33 Jacob:It's pretty great when you have a good product market fit, it just gets really fun. 00:43:37 Matthieu:Yeah. And we have that kind of, now that we have money, we kind of, we have like super smart people on the machinery team. So, we have the best thing on the market to do that. And that's super exciting. Now we're shipping new machinery next, I think next week. And it's going to be awesome. I can't wait to see the result on the analytics.00:43:52 David:That's amazing and 10 people. I thought you were bigger. I guess you want to be, you want to be, 15 or 20 with all the postings you have. 00:44:01 Jacob:That's why I'm really bullish on this market, David.00:44:04 Matthieu:Yeah. 00:44:04 David:Yeah, 00:44:05 Jacob:A small team can do a lot of stuff in this space. It's crazy.00:44:07 Matthieu:Yeah, It's00:44:08 David:It is crazy. Well, thank you so much for being on the podcast. It was great chatting, and thanks for sharing your insights, Matt. 00:44:13 Jacob:Yeah. We'll have to catch up again in two years to see how, see how it's going. 00:44:17 Matthieu:Yeah, of course. With pleasure. Thank you guys.

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Episode #11 - Do you hear the People's Party?

The Writ Podcast

Play Episode Listen Later Sep 10, 2021 47:00

This week on The Writ podcast:In the newsDavid Coletto is the CEO of Abacus Data and hosts inFocus with David Coletto. He joins me to discuss how the race has unfolded so far and how the Liberal-NDP switchers are the key electorate that could decide the outcome of the election.Coletto also describes the PPC's emerging voting coalition, what is contributing to their rise and whether their vote will turn out on election day.Questions and answers (with David)How to explain the difference in the PPC's support between online and IVR polls?How do pollsters weed out dishonest respondents and avoid being tripped out by demographic unicorns?What's the best way to estimate who will turn out to vote?Polls of the weekA run-down of where the federal parties stand. Read more in Wednesday's article on The Writ.#EveryElectionProjectThe 2015 Canadian federal election.This week's podcast title musical inspiration:If you have any questions you'd like me to answer in next week's episode, leave a comment below, tweet me or send me an email. You can also listen to episodes of The Writ on YouTube by subscribing to my channel here.Thanks for listening! This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.thewrit.ca/subscribe

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The Patrick Madrid Show: September 09, 2021 – Hour 2

california va catholic aztec relevant radio david how patrick madrid

Play Episode Listen Later Sep 9, 2021 51:08

California ethnic studies pushes in-school pagan prayers to Aztec gods David – How do I encourage and convince my wife of the benefits of homeschool or private Catholic school despite the cost and extra work? Fr. Christopher – I can sympathize with the caller named John in feeling let down. I work at a VA […] All show notes at The Patrick Madrid Show: September 09, 2021 – Hour 2 - This podcast produced by Relevant Radio

116: Dr. Brant Pitre Reveals the Scriptural Secrets of St. Joseph

The Art of Catholic with Matthew Leonard

Play Episode Listen Later Aug 31, 2021 46:30

Think you've heard it all about St. Joseph? Think again. Matthew Leonard is joined by Dr. Brant Pitre for a scintillating discussion that reveals some incredible Scriptural insights and new revelations about Our Lord's earthly father. You do NOT want to miss this episode! GET 20 FREE Video Lessons of incredible spiritual formation in the SCIENCE OF SAINTHOOD! Text SAINT to 66866 (US Only) OR go to ScienceofSainthood.com. Matthew and Brant discuss: - The secret identity of St. Joseph - The important clues regarding Joseph in the genealogy of St. Matthew - The darkly illuminating backstory that explains the awful Massacre of the Innocents Jesus barely escaped - The vital importance of the census story in Bethlehem and the House of David - How we know the royal line of David in Jesus' time even though all records had been destroyed - The one powerful word Scripture indicates St. Joseph uttered

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David-How to Overcome Obstacles

Discover the Book Ministries

Play Episode Listen Later Aug 18, 2021 30:57

WFL-41 900318PM David-6 LIFE OF DAVID PART #6 DAVID CONQUERS PSALM 18 David – our focus these past weeks! Why? Because he's so much like all of us… Loves God Falls… Sins… Discouraged… Encouraged… Righteous… Conquers… Worships God… In fact, David and Psalms (1/2 he wrote) mirror nearly all our lives the ups and downs! [...] The post David-How to Overcome Obstacles appeared first on Discover the Book Ministries.

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WFL-41 - David-How to Overcome Obstacles

Dr. John Barnett on SermonAudio

Play Episode Listen Later Aug 16, 2021 30:00

A new MP3 sermon from DTBM, International is now available on SermonAudio with the following details: Title: WFL-41 - David-How to Overcome Obstacles Subtitle: Psalm 119 - A Word Filled Life Speaker: Dr. John Barnett Broadcaster: DTBM, International Event: Sunday Service Date: 8/16/2021 Bible: Psalm 119 Length: 30 min.

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#92- Pornography Addiction

#CreateYourEarthLife

Play Episode Listen Later Jun 1, 2021 32:45

Special guest, David Munford, joins us to answer a few questions you all had for him about pornography addiction. David has been on the podcast twice before. The first time he shared his struggles with pornography addiction. The second time David shared how Jesus, the church, and certain people in his community helped him through the struggles of pornography addiction. Today, David is answering questions that we haven't asked him yet... and the last one is the first time he has addressed this question on a podcast!Here are the questions I ask David:How did you know you were addiction to pornography?What made you quit watching porn?How long did it take you to reach out for help?What were you feeling when you first reached out for help?What were your triggers when you stopped watching porn?When you are triggered or have an urge to watch porn, what do you do to help yourself stop?WHY don't you have TikTok?I pray this podcast episode is able to give people who are not struggling an understanding of pornography addiction, and I pray this episode helps people who are struggling get some guidance.Here is David's podcast, Seeing Red with David Munford: https://podcasts.apple.com/us/podcast/seeing-red-with-david-munford/id1523348036God Bless you all!

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The Life of David - How's your Heart?

Messages

Play Episode Listen Later May 23, 2021

The Life of David - How's your Heart?

heart david how

Vlog Squad Discusses Nature of Reality

Simulation

Play Episode Listen Later Apr 26, 2021 71:34

Calling all LA Influencers to play Metaphysics Mike Tyson promoting Entheogens on Impaulsive More people asking the main questions: Who are we? Why are we here? What is our true nature? What is I? Who am I? How to maximize planetary prosperity? Old Hollywood has no idea what’s going on with Digital Quotient (DQ) TikTok, Snapchat, IG, YouTube, CGI, VR, AGI, Avatars, Neuralink New Hollywood understands DQ Need Metaphysical Truth as Anchor Focus for what to build around One Infinite Creator expressing itself Maximizing Human Potential Great place to start is influencers already discussing the Q’s VIEWS with David Dobrik & Jason Nash Episode: Biggest Life Failure Timestamps: 20:20 — 26:36 David to Mike Sheffer: “Mike do you think the world revolves around you?” Mike: “Anything not directly in front of me doesn’t exist.” David: “My math teacher used to tell me that all the time.” Mike: “Nothing exists outside my own mind.” Mike: “How do I know you exist when I leave this room?” Very aligned with Metaphysical Idealism Consciousness is inextricable from reality Realities require observers just like dreams Clouds (thoughts, perceptions, forms) appear inside Sky (Awareness) Advanced stages reach All-Inclusive Awareness Donald Hoffman’s Conscious Agent Theory Render only local experience like in GTA Other agents are rendering China, India, Russia Jason: “How do I know I haven’t been dealing with a narcissist this whole time?” Solipsism would be narcissistic: “Everyone else is an NPC.” Our GTA games overlap — multiplayer missions like VIEWS podcast

E02: Partnership Excellence

United in Accessibility

Play Episode Listen Later Apr 23, 2021 34:14

Kate Nash from Purple Space and David Caldwell from UK Home Office explore the role of disability staff networks in building partnership excellence within an organization. As part of this conversation, they touch on how accessibility leaders can support the development of disability staff networks, the role disability staff networks play in developing a culture of accessibility awareness, and how disability network leaders can be vital support and allies for accessibility leaders. HOST: Please welcome Kate Nash and David Caldwell. Kate is the Head of Purple Space, the world's networking and professional development hub for disabled employees, network, and resource group leaders. David is the Head of Accessibility and Digital Inclusion at U.K. Home Office, a UK government department. His main focuses at the Home Office are accessibility strategy, policy, and assurance. Today they will be discussing the role of disability staff networks in building partnership excellence within an organisation. They will touch on how accessible leaders can support the development of disability staff networks, the role disability staff networks play in developing a culture of accessibility awareness, and more! DAVID: My name is David. I'm -- I currently work at the Home Office in the UK as the head of accessibility and digital inclusion and I'm really pleased to be part of the strategic leader in accessibility working group, and today we'll be focusing on one of the domains that is inside the book of knowledge and as part of the work that we've been doing. The domain we are looking at is partnership excellence and we are focusing specifically on disability staff networks, and I can think of nobody else in the world better qualified to talk about disability staff networks than Kate Nash. So, Kate, hello. Welcome. Give us a bit of an introduction. KATE: Thank you, David. A really great pleasure to be able to join you today. I was thoroughly excited to be able to join David in any conversation, but this of course is a subject so dear to my heart. I have the great pleasure of heading up Purple Space. It's a small social business and we set up in 2015 as a result of a book that I wrote some years ago, Secrets and Big News. And now we have a growing membership and what we do is support organizations, employers to set up and or to improve the effectiveness of their employee resource groups or networks and there is such cross over in terms of the wonderful work the access champions and access professionals are doing. So, delighted to be here David. I think my picture, my photo is short hair. I think COVID has now meant we cannot go to hairdresser, but it is me and it is lovely to be with you. I am looking forward to this conversation. DAVID: We wanted to start today's session setting a bit of context about networks in the world that we live in right now and Kate, I know that Purple Space just before Christmas around the International day of Persons with Disabilities launched their impact report that looked at networks in the world of COVID. I wonder what are your thoughts about that and what are you seeing from networks around COVID in particular around accessibility and accessing company systems remotely. KATE: Yeah, thank you. So, a few things, a few things. I mean in terms of the context of ERGs and networks, we're seeing massive growth, so organizations, whether they're global business or a local business within a specific jurisdiction, we're increasingly seeing that they're becoming vehicles to accelerate the pace of change when it comes to disability confidence, so as we know, most businesses or businesses of a certain size will have a diversity and inclusion professional specialist, and they often work across really large brief in order to build a more inclusive workplace, and resource groups and networks are really used to augment and supplement and to really hasten the pace of change, so that's happening per se. In terms of COVID and some of the things that came out of the impact working group. Two things really struck me. One is that disability networks, ERGs, have meant that they are a really good focal point in raising issues and surfacing challenges and spotting trends when it comes to access issues. So, they are a really natural vehicle for surfacing those pre-existing challenges. And what COVID has done, and of course we've proven in an instant how easy it is for many of us to work remotely and from home and this is something that many disabled employees have been calling for for many years. We've now almost proven the point that it's relatively easy to be able to work extensively from home. Of course, that brings challenges so that's the first thing that really struck me is how COVID has accelerated the surfacing of pre-existing challenges when it comes to the access requirements not just for disabled people but anyone who wants to become more proficient in using tech and more productive and more efficient in their work. So that is the first thing. I think the second thing is they're often -- and it really came through in the impact report, David. I know you were part of the working group, but often networks and resource groups provide a very strong role in noticing the solutions, you know, so lots of chat between and across disabled people some who have the same impairments, some who have different impairments, but they're often a rich source of advice and support as to how you can switch on certain features when it comes to access tech. And what we're seeing through COVID is often they were the go-to agent for organizations who wanted to really start to think about how you automate certain features within tech. So those are the first two things that struck me. What about you? What did you see from the impact report? DAVID: Yeah, I think it's probably similar to you. I think the way I summarized it when I was talking to some colleagues about the report and we were discussing it was, I think the thing that comes through a lot is that the impossible was made possible in an instant, and I think actually it's shown that the reluctance to do some adjustments and -- was there -- has been there for a long time but in some ways unjustifiably. And I think that sometimes it just takes these big events to happen to shake things up a little bit, and what I like in what you were saying about how networks are like a conduit for those issues bubbling up, and I suppose I wonder -- I wonder what you see in that – in that kind of being that conduit about the role of network leaders in speaking that truth to power and being the voice for those that they represent in the organization. What's your thoughts there in terms of how networks can do that? KATE: I think one of the strongest roles that they play is in clustering the common themes that come out in terms of inaccessible tech as well as inaccessible environment as well as inaccessible ways in which we work. The reality is most people with a disability are individuals who acquire that health condition or disability through the course of their working life. We know that some 83 or 84 percent of all disabled people are those who acquire their disability from the age of 16 and 65. What that means is people are often grappling with a change of identity as well as often a change in the way in which they have to work and a change in the way in which they interface with their working environment as well as the people who work around them and it can be incredibly hard to accommodate and feel good and to feel good about yourself within that change of identity. And therefore it becomes very complex and harder and longer for individuals to articulate what their needs are. One of the things that we saw, for example, in the book that we wrote years ago is it can take on average someone two to three years to even ask for a workplace adjustment because they feel that there are favors. We know on the one hand that these things are not favors. They're enshrined in law, but it's altogether different. So, to come back to your question I think what networks and ERG do so powerfully is that they provide what I call an advocate type role. They start to surface the themes and the constant truths around inaccessible tech or environments, and they start to depersonalize the needs to provide solutions for groups of people who might share the same impairment so whether that's individuals with a vision impairment or people who maybe have a hearing condition, they are theming those things rather than an individual having to ask for a particular workplace adjustment and it's just accelerated that. DAVID: Absolutely. There's some interesting comments from Ray around people being taught to be grateful for what you do have and not to ask for too much, and I think I've definitely seen that. I've definitely seen disabled staff go, well, you know, I got this bit of -- I got one of the ten things that I needed, and I kind of felt bad for asking for more. So yeah, I've seen that. I also, just on Tracey's point, so ERG is Employee Resource Group so we tend to talk about employee networks and employee resource groups. There's a whole plethora of different ways of saying the same thing, isn't there, Kate? KATE: Yes, absolutely. Different organizations will use different language to describe often the same thing. As David says, the most common used languages are networks or employee resource groups, but we equally see some organizations use the term business resource groups, sometimes special interest groups, sometimes affinity groups. Particularly when it comes to this subject you often have accessibility networks or user testing groups as well. So, it's really vehicles of individuals who don't have a dedicated role in mainstreaming disability within the workplace but individuals who want to support the business to do differently and better. DAVID: I want to pick up a little bit on one of the things you just mentioned there about the informal role of networks in as much as, you know, most network leaders and most networks are volunteer led. There are very few examples where it's a formal part of somebody's job. And what challenges do you see with that in terms of those network leader's role when it comes to this topic of accessibility, digital accessibility, workplace accessibility in general, what impact does that have, these people have a big remit but they are volunteers? KATE: Yeah, and there lies the rub (laughs). And one of the great things that ERG leaders and network leaders have in abundance we say is passion, energy, commitment, dedication, and a real desire to support their organization to do differently and better. They're very often individuals who have experienced disability themselves in one way or another. Often that's direct experience, but it equally can be somebody who may be a parent of a child with a disability or indeed someone whose parents had a disability. It may be individuals who are line managers, exceptions but you're absolutely right. They also have a day job and the day job comes first. So, I suppose the great -- the greatest role, the greatest benefits that networks can play is in clustering some of the themes and the common features of inaccessibility for disabled people. But their roles are naturally very broad. They're often involved in supporting an organization to improve workplace adjustment policy. They're often involved in delivering storytelling campaigns, which you know so much about yourself, David. And they also can be involved in user testing groups, but their roles are very, very broad, and I think where some of the networks that are led by some of the accessibility leaders and the unique role that accessibility leaders can play is a real focus on the access issues because they're slightly different. You know, disability is a complex human experience, and for some it's about leveling the playing field when it comes to kit and gizmos, technical terms. But sometimes it's not about that. Sometimes it's about noticing the self-limiting untruths that we have of ourselves and the things that we need to do to improve our confidence, so, yeah, but to answer your question, ERG leaders are busy bunnies. They have a very broad remit. Some of that is about access but if that can be augmented by great leadership when it comes to access champions, then that's fantastic. That's when the magic happens. DAVID: Yeah. HOST: IAAP membership consists of individuals and organizations representing various industries including the private sectors, governments, non-profits, and educational institutions. Membership benefits include products and services that support global systemic change around digital and the build environment. United in Accessibility, join IAAP and become a part of the global accessibility movement. DAVID: How do we encourage people to tell us about their disabilities and then how do we encourage them to ask for adjustments to make sure that they are best supported in the workplace, and I've got some thoughts, but I'd love to hear yours first. KATE: Yeah, well, I think some of the more common ways in which you can support people I suppose to hasten the process by which they ask for a workplace adjustment is to really give good, consistent, and easily visible information about how you can access the workplace adjustment. Those employers that really start to motor on this are those that tend to have, you know, a one-stop portal of information that's very visible. It can be available as you on-board an organization. Senior business leaders know where it is and tend to socialize that information with their own teams, with human resources and the DNI departments will routinely get information about where you can get that access adjustment, so that's really, really important. I think the other thing that networks can do to support people to know that a business is really serious in wanting to deliver adjustments is some of the storytelling campaigns. Many organizations whether they're very small public sector organizations in a locale or whether large global multinationals, one of the most powerful instruments of change is to get individuals to share information about their disability, and not just for its sake. It's not a cathartic exercise. It's about saying this is me. This is my impairment. This is what I do for the business. This is how I deliver well for the business. And by the way, I have bipolar and mine is a good news story because as soon as I asked, I was able to get a soft adjustment in terms of how I work. And those little micro stories have the most powerful impact in helping people to notice, wow, the business is really serious about this. We know from our membership how hard it is often for individuals to share information about their disability with an organization. It can take a very long time, and it can take a wee bit of courage. And when the wonderful John Armichi talks about trust and how organization need to earn that trust. So, yes, of course individuals can do differently and better and learn as they go along about how to be who they are – how can they preserve and protect their brand as a high-performing employee with a disability at the same time as being who they are. But it's often the case that people will need a bit of courage to share that information formally, and as you call out when you've done that, you at least expect I suppose the business to say, okay, so what do you need and how can we help and when do you need it, yeah. DAVID: Yeah, absolutely. One of the things that we talked about before we jumped and looked at some questions is about how networks can help to I suppose provide a sense of themes and a general helping to scope those areas. I wonder, one of the things I've been thinking about recently is about what's the role of an accessibility leader to help disability network leaders almost focus a bit to provide some of that time to be a sounding board and to be I suppose a confidante rather than having to do it themselves, almost helping, go well look, this is what we've got, you know, we've got this side of the table when it comes to accessibility. What we need some help on is this stuff. So almost helping for us some of the shaping around the role of disability networks in this conversation about accessibility in the workplace. KATE: Yeah, agree. I mean a number of thoughts strike me when you offer that up, David. I think the first is -- of course, we talk about access in the round and that can mean different things. It can mean access to tech as well as access to the built environment. As well as access to flexible and agile working policies. Access is a broad term. But that said there's often what I would call an occupational psychology that sits behind some of the exceptionally gifted access leaders and champions. What I mean by that is they tend to be -- dare I say without stereotyping access leaders is they tend to be very systematic in the way that they work. They tend to be those individuals who can do root and branch analysis. They tend to be those that really hone down on what the problem is and therefore surface what the range of solutions are and therefore for the business can understand what the best solution is. So, the interplay I think between access professionals and leaders and champions as well as the ERGs of work on a broader level is, one, to be able to get the bit between their teeth and really hone down on solutions. They can unblock what I call the consistent themes, the challenges that go round and round and never get resolved. Maybe surface one year and then three years later, guess what the big problem is, it's the same thing that surfaced six years ago or three years ago. And some of the greatest access leaders and champions are those who chose to table thump and say this is not good enough or not in my name or leave that with me and I'll go back. So they set the bar high and as you say, can often counsel and mentor ERG leaders. Does that make sense? DAVID: It does. It makes absolute sense, and I think what I've seen and certainly what I've learned from other folks in this working group and in the IAAP and similar groups in places like the business disability forum in the UK, and the ILO, the international labor organization groups is as much as you get accessibility leaders who maybe come in have a focus on say digital accessibility, we end up -- because we're such a passionate bunch of people, we end up getting involved in areas like build environment and might not be part of our official remit to look at workplace adjustments because that's traditionally an HR thing but we're going to get stuck in, and I think it comes down to the fact that we live in this sort of ecosystem of things and it's no good to just make the digital things accessible if our stuff can't get workplace adjustment so they can't get into a building. So, I think it's increasingly -- like I say, whilst people are coming with this digital angle and this tech angle. I'm increasingly seeing and feeling that access, is not workable, doesn't stack up like that because you end up kind of doing half the job really, which is difficult because you end up with network -- with accessibility leaders who are spinning multiple plates. But I think that's the role of networks comes in and helps accessibility leaders to say I've got all these things, I need you to help me understand what's going on, on the ground to be able to then go, right, that plate, it's about to fall off, but it is not actually going to cause anybody any problems. Let's deal with this plate that is still spinning and it's going to spin on for a bit longer but the second it drops it's going to break, it's going to smash. KATE: Absolutely. DAVID: I wonder as well. One of the things that I've been thinking about as well is about that kind of useful tension that can exist between networks and accessibility leaders and thinking about it from the perspective of very often I've seen and I know colleagues see is that networks and individuals in networks will perhaps raise an issue that they think affects a lot of people, but actually when you dig under it, it's a lack of understanding, it's a challenge that individuals because of a specific reason but that's not been surfaced. So, I wonder whether you think there is a useful tension in having them as the separate groups and separate entities and the accessibility not leading the disability network or not being on the steering committee, for example. KATE: Yeah, real pros and cons, and I think like you say, David, I think I'm more inclined to notice the benefits of the creative tension that comes with those two groups and those two issues. We -- I mean, as we know, in the disability inclusion, building more inclusive workplaces is about coming at the topic of disability and mental health from different dimensions and different perspectives, and inclusion can mean a number of things, and part of it is about access to kit, access to buildings, access to technology, access to policies, access to know-how, access to people. We know that. But inclusion is also about encouraging in this case non-disabled allies to be part of our world and notice the benefits of recruiting and retaining and developing employees with disabilities. So, you know, I think there's a lot of benefits in disaggregating the responsibilities between the access leader and the ERG leader, but the reality is both are allies of each other, and so the reality is all organizations will do it differently, all organizations. We see, for example, subnetworks of user testing, mystery shopping, individuals, very patient people who want to be genuinely used to test out kits and to test out technologies, etc., and others don't want to do that at all. They're busy with their day job, and they are like “Thank you very much”. So yeah, we're challenged there but a good challenge I think. DAVID: Lets turn, Maybe spend five or ten minutes talking about the culture around accessibility and the role of networks. You talked a little bit about storytelling, and I wonder what your thoughts are about how that can be used and the telling of lived experience stories to kind of bring to life the reasons why organizations need to be accessible not just, you know, in their systems but in their workplace environment and the simple things like their communications and the videos from the CEO and those sorts of things. So be interested to hear your thoughts on that. KATE: Yeah, really powerful, really, really powerful. Telling gritty stories about actual individuals within an organization can be one of the most powerful drivers to sustain motivation and direction and ambition and standards when it comes to accessibility. So, there's nothing quite like -- and of course, it takes a little bit of practice. Not everybody wants to share their story, and the majority of individuals are continually perfecting the way in which they describe their story of disability or difference. It is never once and done, it's a story of continued practice. But where we see real power is where you can hone down somebody sharing a bit about themselves, a bit about blocks they have had, the challenges, the obstacles, the barriers, the inaccessible ways in which the business has interfered in them being productive, the solutions that then came about, particularly the individuals that helped unlock those solutions, our champions, our allies that can unblock that and then as a result of that how either productivity went up or efficiency went up and/or one's level of, you know, motivation goes up because of course we want to work with organizations who want us to do well. So, I think storytelling can be an incredibly powerful vehicle and a technique for accelerating the process of accessibility change within an organization, really, really powerful. DAVID: Yeah, and from my experience I hear it quite a lot when we get asked about how do you help people to see beyond compliance and beyond box checking, and it's very often that the thing that changes people, people's perceptions and people's approach to accessibility regardless of what version of accessibility that is, is watching somebody or being involved with somebody with a disability trying to complete a task, for example, trying to, you know, have a look at their pay slip, for example, or watch that really important video that lays out the next thing that their CEO wants to do or simply getting into the building, getting up to their desk, using that new fangled touch screen lift system that nobody thought about how somebody in a wheelchair was going to use or someone who is blind was going to use. I think that is really impactful. That's another type of storytelling, but it has to be, we have to be careful how we do those things and so that we don't -- so we don't overuse the -- certain individuals and we don't overplay somebody's ability or inability to do some things. So, it doesn't, we're not, so people understand that we are not going this people can't do their job, it is actually we're putting barriers in this person's way because I think it is very easy and a fine line between those things. KATE: Yeah, absolutely. It's about reframing, I think. DAVID: Absolutely. We talked a little bit; you mentioned a couple of times and I know that a lot of people use disability networks as a way of finding people to do testing and to get them to do user testing of their systems or of their buildings. I think the one thing I've kind of realized come to over the last couple of years particularly in this role that I have now actually is that I think they are, there's definitely a use -- there's definitely a way we can leverage disabled staff to do that. But I think we have to do two things. Firstly, we have to make sure that those individuals who are involved in that are trained and skilled in their assistive technology and in the types of things that they need to be talking to people about, and very often what I've seen is unfortunately where the individual is using a very sophisticated piece of assistive technology, but they don't understand it and therefore they come up with all these problems that aren't really accessibility issues. It's an issue with their setup or with their knowledge of their system. So, I think we need to make sure that the people we get involved in user testing like that are suitably supported in that way. And I also think we need to find ways to say thank you and rewarding them because it is an extra thing. As much as it's good to involve staff that don't have disabilities in that type of work, it doesn't happen very often because we roll things out, we just give people stuff. So that extra and the extra thank-you, the extra little reward and generally can't pay them in the way you might pay somebody externally, but I think there's ways we should reward people who volunteer and take part in that type of activity, and lastly it shouldn't be the only thing. We should definitely be encouraging organizations to have people doing this as part of their jobs and making sure we do it in a way that doesn't rely on the goodness and the kindness of volunteers. KATE: Great tips there, David. I really enjoyed hearing all of those. I mean picking up on your point on thanking people, it can be one of the simplest easiest things to do but it's the most commonly missed. You know, we see for example in our membership -- we do see some fantastic practice. I just saw the other day and if you're listening, Sodexo, well done. We saw an amazing thank you going out from senior business leaders to those who are doing a good job in terms of leading ERG networks, and I think when it comes to user testing and mystery shopping and using your own people to surface where there's constant challenges, a simple thank-you is really powerful. Doesn't do it, not everyone wants to be part of that user testing, but for those that do, they are investing their time in the organization in terms of how we could be doing things differently and better. So, a simple thank-you is very powerful. DAVID: Kate, I want to say a big thank you to you for generously giving us some of your time and talking to us about the world of networks and about that useful opportunity that accessibility leaders have to be closer to their disability networks. HOST: The IAAP Accessible Document Specialist (ADS) credential is intended for accessibility professionals who create and remediate accessible electronic documents and their related policies. The ADS credential represents an ability to express an intermediate level of experience designing, evaluating, and remediating accessible documents. The ADS credential is beneficial for people in or aspiring to be a User Experience Designer or Tester, Web Content Manager and Administrators, Project, Program, and ICT Managers and more! Check out the IAAP ADS certification webpage to learn more!

S3/EP 7 Philip Hurst from Philip Hurst Media

Play Episode Listen Later Feb 16, 2021 49:42

DRONE TO $1K PODCAST SEASON 3 / EPISODE 7 WITH PHILIP HURST Philip Hurst is the owner of Philip Hurst Media. Introduction Philip got his first drone about a year ago. He was working for an architectural company and had the idea of using a drone for roof inspections. He ended up using his drone to take videos of ongoing construction projects, as well. Philip felt like he was really onto something with drones. He pitched the idea of incorporating more drone work into his job to his boss, but nothing ever really came of it. In the meantime, Philip had been posting his drone work (cinematic videography, 3D mapping, photography, etc.) on Instagram, and it was catching people’s attention. People were reaching out to him, asking if he would do drone work for them. Philip knew he needed to get his Part 107 license so that he could start accepting these jobs and making money. Within a month of getting his drone, he took and passed the Part 107 Exam. Philip was able to get enough business to quit his architecture job, start an LLC, and fly drones full time! “It’s really about the hustle and the drive.” Philip felt lucky to be able to learn how to fly drones with a DJI Mavic because it was pretty easy to fly that drone. He dedicated lots of time to practicing flying and taking photos and videos. He also spent time branding his business and adding more and more content to his Instagram page. David: When you were still working at the architectural firm and starting to use drones for roof inspections, was that when you started practicing a lot? Or did that come later? Philip was practicing during his lunch breaks at work. He actually had his first accident during one of his lunch break flights – on the first day he had his drone! Philip took his drone everywhere. Whenever he had a free moment, he would grab his drone and start practicing. He tried flying in difficult situations, like through tight spaces. He also tried flying the drone towards him so he could practice with the controls being backwards… which ended in a crash. Luckily, his drone was okay, though! David: What was the first job you ever got? Did you reach out to people or did someone come to you? Philip races mountain bikes and knew one of the promoters of a big race. The promoter reached out to him and asked if he could get some drone footage of the race. After that, Philip went on Zillow and found $500,000+ homes. Then, he sent emails to the real estate agents that listed those homes and let them know that he would shoot footage of their listings for free. He said that the first listing would be free, and that his work would help get their houses sold. He sent out about 500 of those emails over the course of two days. He ended up landing about 15 jobs from that email outreach. Philip says that being willing to do free work is very important because it will be hard to land jobs if you don’t have a portfolio of previous work to show your potential clients. “When I send them to my Instagram, the proof is in my work.” Philip sends his potential clients to his Instagram page to see his work. BUT, he also sends them to other drone pilot’s Instagram pages and shows them what they SHOULDN’T want from the drone pro they hire. He’ll point out things like jerky, non-cinematic footage in others’ work, which helps him prove that his footage is smoother and higher quality. David: What part of the country are you in? Philip is in Ohio. He says that he is “the best in the Midwest.” “When it comes down to it, I’m not just a pilot. I’m just also a media professional and I’m a cinematic photographer and videographer. So yeah, I can catch great content and I can do good drone work, but I like to find the value in my end product, because like I said, drone work are just establishing shots to help support a much bigger story.” David: Of the 15 free jobs you landed from your Zillow outreach, how many of those turned into paying clients? Out of those 15, about 8 of them have become routine clients for Philip. Philip is also branching out into other industries. Some of his friends are shooting a pilot for ABC and they asked him to capture some establishing drone shots. Now, Philip’s name is going to be on IMDb! Philip emphasizes that he started about 6 months ago. It’s awesome to see how much his business has grown in just half a year. He says that his drone is one of his most powerful tools. “You gotta put the time in. You gotta grind, you gotta believe in yourself. You gotta have that confidence. You know, you gotta walk the walk and talk the talk. Go out there and look professional.” Philip says that you need to make potential clients feel confident in choosing to hire you as a drone pilot. He also stresses that you need to be posting on all social media platforms. But, you can tailor your messaging on each platform. David: How would you do something differently for Instagram vs. Facebook vs. LinkedIn? For Instagram, Philip will post short, 15-second clips or stories. His Instagram grid is a bit more curated. He’ll curate his Instagram grid based on the seasons or even moods. The coloring and moodiness will change as you scroll down his Instagram feed. His stories are usually behind-the-scenes footage. For LinkedIn, Philip likes to have his feed look a little more polished. As far as TikTok goes, Philip says, “If you’re not on TikTok, you’re missing the boat.” He says that you can reach millions of people on TikTok. He says it’s a great place to brand yourself. David says that one of his friends is on TikTok and that one of his posts got half a million views. One of Philip’s TikToks actually got 5 million views in the first week! Philip says that he treats his drone work very seriously. When he gets home from a shoot, Philip removes his memory cards and uploads all of his footage so it doesn’t get lost. He also unpacks, cleans, and inspects all of his equipment. Philip says he treats his equipment well because it makes him money. He says that networking is very important. If you want to be successful, get to know successful people. You never know who someone may be friends with or who they might be able to introduce you to. Strive to become known as “the drone guy” or “the drone gal” in your town so that people will immediately think of you whenever they (or someone they know) need drone work. Because David started Drone Launch Academy, many times people will reach out to him for drone work. Once, he made $1,300 on a shoot for commercial properties that a friend recommended him for. Philip says that calling himself “the best in the Midwest,” saying his name is “Maverick,” and constantly talking about and posting about drones helps people to associate him with drones. When someone thinks of drones, they usually immediately think of Philip because of the way he’s branded and marketed himself. Other drone pilots have actually reached out to Philip to see if he’d do a tutorial video on how he edits. David says even if you have the best product on the market, if nobody knows who you are, you won’t get much business. You need to be willing to network and marketing your business so people will know about you. Philip says that, “the squeaky wheel gets the oil.” David: Are you doing walk-through videos for real estate? Or are you just doing photos? What’s your typical package for people? Depending on the client and their needs, Philip can do interior and exterior photos (including HDLR photos with bracketing, flash photography, and editing), virtual staging, virtual tours/360 Matterport tours, 3D exterior mapping, cinematography (both aerial and ground), and walk-through video tours. David: What do you charge? For aerial photos, Philip charges $250/hour. His starting price for a video (for an up to $400,000 house) is $350. For houses above $400,000, he charges a $1 per $1,000 listing price for video (for example, for a $3 million home, Philip would charge $3,000 for a video) because there’s usually more places to film in a more expensive home. Also depending on the size of the house, he’ll usually do Matterports for about $300, with a same-day turnaround. For each house, he’ll probably do around 20-50 photos. For 50 photos (which are edited and use HDLR, flash photography, removal of chips on walls, and other high-touch edits), he charges about $400. He adds extra finishing touches to his photos and videos because he wants to help sell the house. Of course he needs to make money with his business, but he really wants to build relationships with people and help them sell their houses. David: It sounds like you’ve been making money in the real estate area, but you’ve also gotten some other interesting jobs, like the mountain biking thing. Do you have any other, more outside-of-the-box jobs? What’s one of your favorite, non-real estate related gigs you’ve gotten? Philip really likes doing product photography and brand marketing. He’s shot footage of wakeboards, boats, and outdoor events. He’s also working with models to create demo reels for their modeling career. He also has a couple of weddings booked. David: You said you started about 6 months ago. What would you say is your average revenue per month? Philip says that he’s making about $3,000/month. He makes sure that a percentage of his revenue goes back into the company, a percentage goes towards being able to buy new equipment in three years, and a percentage goes to him, and a percentage is put aside for taxes. David points out that if you have a W2 job, the government will hold your taxes… but if you have your own business, you are responsible for putting aside money for taxes. Philip says that he’s actual had someone tell him that he’s not charging enough for his drone services. Don’t forget to enter our weekly giveaway before 2/23/21 for a chance to win one of 5 prizes (including a free 15-minute coaching call with Philip and David): https://dronelaunchacademy.typeform.com/to/lWpVfLpq Connect with Jonathan: Facebook: Philip Hurst Media Instagram: @philiphurstmedia YouTube: Philip Hurst Media Have a Drone Business? Want to be Interviewed for Season 3? Complete this questionnaire: Drone to $1K Business Owner Application Training from Drone Launch Academy Part 107 Exam Prep Course ($50 off) Aerial Photo Pro Course ($50 off) Aerial Video A to Z Course ($100 off) Aerial Roof Inspection Pro Course ($100 off) Drones 101 Course ($20 off) Other Places to Listen iTunes Stitcher Spotify TuneIn

Travis Peterson, Snap Install

Play Episode Listen Later Feb 10, 2021 33:36

The 16:9 PODCAST IS SPONSORED BY SCREENFEED – DIGITAL SIGNAGE CONTENT Companies that specialize in deploying digital signage networks don't always get the kind of respect they deserve in this industry. They can get called "hang and bang" guys, when in reality the job is complicated as hell. Getting digital signage networks properly installed and running across hundreds or even thousands of locations involves a LOT of project management and coordination, and a lot of vetting and training to ensure the techs who show up know the work, what to do and how to behave. Travis Peterson started Snap Install about 10 years ago, having learned his installation chops working in home AV systems. Those can be fun jobs - putting slick audio and video systems in the homes of stinkin' rich people - but to scale an installation business, you need high volume commercial work. Based in Minneapolis, Snap Install now has a big core staff and hundreds of trusted contractors around the US and Canada, who take on high volume digital signage deployments in venues like restaurants, retail and health care. We had a great chat about the challenges he always faces, and the bigger ones presented in the past year. We also get into where Snap starts and stops, and why his team does the stuff they're good at, and leaves things they probably could do to their partners. Subscribe to this podcast: iTunes * Google Play * RSS TRANSCRIPT David: Travis, thanks for joining me. Can you tell me, because maybe not everybody knows what Snap Install is all about? Travis Peterson: Yeah, thanks for having me, Dave. Snap Install. we're a nationwide service provider. We're located out of Maple Grove, Minnesota. For those of you not familiar with Minnesota, it started in the twin cities area, and we are a nationwide service provider of skilled labor. So in other words, we're brokers of services. We have 54 employees at our corporate office and then 700+ contractors across the country that worked for us directly. Businesses and manufacturers hire Snap to provide installation service solutions really from coast to coast, so our job is: we represent our clients in a professional manner and follow up on the design scope of work to get the job done. Now that job could be a thousand plus site rollout across the country or one service call in a rural area. David: Are you focused just on digital signage or is it one of many things that you do? Travis Peterson: Digital signage is the primary focus and represents the majority of our business. But we also have two other verticals that are defined. One is the healthcare industry and then another one is the relocation of executives across the country, their residential homes actually. David: Oh, really? Interesting. So what do you do with that? Travis Peterson: It's actually one of the main reasons the company got started. I was fresh out of college. In my second job, I was working for a company back just over 10 years ago and that company had a similar business model, but it was B2C compared to our business model B2B, and back then you go to Amazon, you could throw a TV in your cart and you could have added installation to it. The company I was working for, we would send the technician out to the home. And I started a B2B platform there and worked with some relocation companies, and executives moving across, they got expensive equipment. We would dismount their equipment, movers pack it up, ship to the new house and then we'd reinstall it. As that company as much as I loved working there and really got my first taste of a small business, it's where I became addicted to the small business platform. I realized that as it became unethical, I had two choices. One: go to sell insurance like my dad and possibly golf, probably a lot more and have a lot more freedom and residual income coming in or start a business. And I decided to start a business and I went to one of our biggest clients at the time, as that business was falling apart and said, “Hey, if I started a company, would you follow me and be my first customer?” And he said, absolutely. We had a good working relationship. He knew that the company wasn't doing well and he asked me two questions. I'm 26 years old at this time. And he said, “Do you have any money, Travis?” And I think I might've had about $5,000 to my name and I said no, and he said, “do you have a business plan?” In my head, I was saying, what the hell is a business plan? I said, no. He said hop on a plane and fly out to Philly, let's talk. Did that and we put together Snap Install and the focus was primarily three things? We call them our three pillars. Our people, what I'm most proud of is our culture. Our partners, which are all of our customers, and then our technicians across the country. And with that focus on those three pillars, we've really over the last, it'll be 10 years here in September. We've seen success. And as I was stating the primary focus, the reason we started was the relocation and that's what his business, his other business does is they help relocate executives and we do that AV work for them. So as we succeeded with that, we branched off over the last 10 years into the healthcare facilities, into the digital signage world. David: Yeah, I would imagine when you looked at digital signage and thought, “okay, the one and two gig things with the executives is interesting, but if we want to scale, we've got to find something that offers scale and signage does that.” Travis Peterson: You nailed it. The onesie twosies are great, but when you get the thousand site rollouts, that's really our bread and butter and it's really where the company grew. David: When companies describe themselves as service providers, I always push back on them and say, where do you start and where do you stop? What's the range of services and what's the stuff you don't do? Travis Peterson: I think that's a great question and I think that question is just as important as what you do. One thing we are not is we don't provide system consulting or design. We don't provide any hardware or software and we also don't run a knocking system for system monitoring. Plenty of other companies do all that stuff and we don't, and we're also the type of service provider that some others aren't out there. We know when to say no. We know when to say that either when our partner isn't going to set us up for success or when it's just not in our specialty. Think high-level integrations. We have boots on the ground across the country. We have high-level technicians and we also just have warm bodies that sometimes just need to show up and swap out an HDMI or turn off a PC player to get a backup and running and all those skill sets. We aren't the type of company that's going to say, “Yes, we can do that.” We make sure that we can define it and follow through on the scope of work and then get the deliverables back to our customer and represent them in a professional manner as well. David: There are some of your competitors who seem to be focused on specific areas. I don't rattle them off cause you don't need to know that or listeners don't need to know that, but maybe they are heavy on C-stores or maybe they're heavy on QSR. Do you have a vertical that you tend to focus on or is it more just what do you need to do and let's talk? Travis Peterson: So our goal is to provide solutions to our partners and we're a vendor-neutral company. We have partners ranging from that focus on healthcare, that focus on QSR, that focus on kiosks, and what we try to do is really embed ourselves with our partners and make sure that we understand what their goals are and that we can deliver on the scope of work. So when we say “our focus”, we're in all of those. But our focus isn't on a specific vertical within digital signage. Our focus is on our partners and making sure that we can deliver on their needs and they range in so many different ways. If you asked me where the majority of our work comes in the digital signage, I'd say it'd be through healthcare and QSRs David: Healthcare would be interesting right now. I'm guessing you haven't done a lot in the last 10 months? Travis Peterson: For some, yes. And for some, no. It's changed, COVID has changed the way we've had to do business and as many people listening can probably attest to. For one, on the healthcare side is the clinics. What we've seen a big increase in is them utilizing digital signage more to educate their customers: A, for social distancing, maybe. B, for not having to while they're sitting in the waiting room, it's limited usage in the waiting room or whatnot. They're utilizing a lot of those things then all the way back to the doctor's office. Putting signs up in the office. So while they're waiting for the doctor, it's there too. So for some customers, you're absolutely right. We've seen a huge decline and then other businesses actually boomed since Q2. David: Okay. So yeah, you wouldn't be going into primary care facilities like a hospital or something like that, but tons of clinics are still seeing patients and they need to communicate with? Travis Peterson: Yeah, and now we have some of our customers, they're even working on medical carts that offer the vaccine that we're helping integrate and deploy at hospitals too. David: How would that work? Travis Peterson: So the card is designed in different ways to ensure that it holds the vaccine and then it monitors, without getting into too many details, it's providing care for the customers as they come through with minimal contact, for the actual nurses or practitioners to the clients. David: Now you said that you don't have a knock, you don't do recurring managed services and things like that. Is that a headcount choice or complication choice, or is it that you don't want to compete with your partner? Travis Peterson: More the latter. As being vendor-neutral, it's also very important that we aren't competing with our customers as well. We are about 98% labor and that 2% falls into on-site materials that we sometimes are forced to provide. But some of the recurring services that we have started dabbling into that have worked well for both our partners and ourselves is preventative maintenance type work, we call them health checks. You go out and you do a thousand site rollouts. That equipment needs to continue to function and function properly. And us providing maintenance on that regularly, where we show up just to check it and provide the right deliverables back to our customers. So they have that peace of mind as they charge their customers to ensure it's actually working is good too and a lot of companies are being audited on that type of stuff too lately. So we can help them be proactive on that and make sure we get ahead of the game instead of them having to pay maybe for a 90 minute response time when they call us and it's a fire truck having a roar out there as quick as possible to get a PC back up and running. We've seen some value in that. And also with COVID, a lot of systems are collecting dust over the last nine months and those systems are going to need to be powered back on and up and running here soon. And we've seen a majority of our partners already proactively planning to get us out there and get those up and running. So it really depends on the retail store or the location, allowing us to come in and do that. But we've seen a big uptick in that as of late. David: When you describe partners, would they most typically be like CMS software companies or are they manufacturers as well? Travis Peterson: A wide variety of all of them, some resellers as well. David: And so for a reseller or a kind of a local solutions provider, if they get a big gig, they just know that they couldn't possibly do a four-state rollout or a nationwide rollout? Travis Peterson: Exactly. Or sometimes they might just want boots on the ground. It might be an integrator, and they're trying to do a very large project in a state that they aren't located in, and they're going to fly out one specialist, but then they want eight of our techs to show up and run wires, mount screens, check and actions and they're the guide on-site, where they direct other people around. David: Digital signage is one of those things that goes from very simple stuff, like you could get a gig in a workplace where you're putting in meeting room displays or video conferencing displays, that kind of thing, but it can go all the way to the other end where you have a 300 foot LED video canopy. Do you cover the whole waterfront or is there a sweet spot for what you do? Travis Peterson: That's a great question. And it ties back to my point of us being willing and able to say no when we need to. If we can generate a scope of work that can be consistent from coast to coast, that's where we succeed. And that scope of work needs to be done from any tech across the country. And as you can imagine, when you're dealing with 700 plus technicians, their skill sets have a wide variety of range. So some of those high-end projects, we absolutely do those. Sometimes it's only in specific Metro areas. We work with our partners, but getting back to figuring out what the partner needs and the systems they're trying to put together and have assembled, that's where we come back working with them and say, we can do this, or unfortunately we aren't the right partner for this, but if you can send your people out to do this portion, we're happy to do the mounting and other things along those lines to make sure that we're meeting each other's needs. But it does tie back to that say no when you need to say no, because, in our industry, it's funny, you think you'd be in a good spot as a business when your competitors don't do a good job. But unfortunately for us, it's completely the opposite. There have been some companies, service providers throughout the years in this industry that have really put a bad name on the nationwide service provider. And that doesn't help us. That actually hurts us when our partners, as we're trying to sell to them, they already lost that trust as a small business. For me, every client we get, we have to work so hard to get it. So it's so important to keep those. And from their perspective, when you hire a nationwide service provider and they worked so hard to sell that deal, and then their nationwide service provider screws it up, it's going to be a pretty hard sell for us to get that trust back from them and tell them that we're different than what they've already experienced. David: How important is aftercare because, in the olden times when I used to travel, I would go through airports and mass transit, terminals, and all that sort of thing. And I would see video walls and they were badly in native calibration and had been left way too long. But I get a sense that in a lot of cases you have customers who, or somebody has the customers who put these things in, and then they forget about them or they're there, but they don't worry about the colors drifting and all that sort of stuff. Travis Peterson: It happens all the time. I've even been in airports where we've performed installations, say at a quick-service restaurant, I've actually gone back there and fixed some cable management ‘cause I walked by and was like, “God, we've done that.” But when you're at a retail store or anything, you have so many employees going around and things get touched, cable management falls because someone was messing with stuff and the calibrations off, cause it's been two years. So you nailed it on the head. It's a service we provide and we feel the ROI is there, but some people don't budget for it. And when they don't budget for it, it's hard to justify adding that cost because it isn't always cheap either. But the value is there and there's nothing worse from my perspective when you walk into a restaurant and three screens are working, one's off, or the cable management hanging, and I know I'm going to be biased and nitpicky when I see something small or maybe the average consumer might not be. But that value is there from our end. David: Even my local bank, outside of Halifax, I go in there, there's almost always one of the screens out and I've got to a point where I know the manager and I'll walk in and go, “that one's out again”, and we've actually gone behind the counter and monkeyed around to try to get things going again, even though he doesn't know who the service provider is, I know who it is, but I'm not going to call them or anything else. But like you say, you get nitpicky and you want to see it working properly. Travis Peterson: Yeah. If you ever know it's Snap, you better call me Dave. Cause we'll get on and fix it. David: You're probably not allowed in Canada right now. Travis Peterson: It's true. We do have technicians in major Metro areas though. David: Oh, there you go. Aren't there tougher environments than other ones to do, like what are the hardest venues to do installs in? Travis Peterson: Pre COVID or post-COVID? (Laughter) David: Let's talk both. Travis Peterson: Pre COVID, I think airports always take the cake. It's just, you gotta go through more security. You got a lot of people walking around there for it all the time. Also overnight work, after hours. So we are structured in-house at our corporate office, we have full-time nighttime employees that are doing the project management because we have enough work where we do a lot of overnight work, but that's where it's tough. So we have different tiers of our technicians. We have primaries, tier one, tier two, tier three. And our primaries, they're our bread and butter guys. They're from across the country. They live in a brief Snap Install. When we have nighttime work and we need to utilize them for that, then during the daytime, which is still a high priority of work, we gotta bring in the other crews and make sure that they're up to speed with handling that higher workload that was there for the primaries that are covering the nighttime or vice versa. So it's a challenge for us logistically in making sure no matter when the work comes across or where it is, we're providing that high level of service that we promised to our customers. But as far as physical locations, I would always, I think put airports at the top, but we do a lot of work in airports because when you walk through airports, there's a lot of screens everywhere. There's a lot of business to be had. David: So I've written about this, that it's a bit of a blessing in disguise. If there's anything good that comes out of COVID and there's not very much at all is that a lot of projects that would normally have to be done overnight and normally done if they're done through the day with a whole bunch of hoarding and a whole bunch of disruption, those venues are mothballed right now and you can go in and start and stop a project, just work in the daytime for a week and you're done without ever having to be there at midnight. Travis Peterson: It has been the one blessing that COVID has provided us is fewer consumers walking around and more daytime work. But the other problem that comes with that is a lot of people just cut their budgets immediately and said no more technology, digital signage spending. I always see not a lot of our partners take some hits there too. So as great as it is, we would take pre-COVID any day over post-COVID in regards to the number of projects that were being awarded. But a challenge for COVID too is with us is I had to take my network team and I actually add two people to it. And our network team is really the team that drives the compliance and relationships with our contractor’s and it became a full-time job for two employees just to manage the different state regulations, county regulations for our techs because we felt the need for communication needed to be at an all-time high for our network. But also we felt the need to educate them and make sure they were aware really from Q2 all the way to now, is we were trying to stay ahead of the game and let the technicians know that safety is number one and what their state was regulated on, what they could and couldn't do and make sure in some cases we were considered, I'm missing the word right now, but a needed service, where if a cop pulled some of our techs over, which was happening, we had a sheet that could provide them that they were essential workers, and it was needed. And we were providing that documentation because we were essential workers, we were in healthcare. We were doing the type of work that the States checked off and said, “You're good to go.” So that became a full-time job and that became a challenge. And we were seeing us spending resources and money on things we never had to in the past and it was good. And as much as COVID has hurt many across the country and many businesses, I look at it as a blessing in disguise. In one way, if you look back a year from now, the Q1 of 2020, Snap was firing on all cylinders. We were chasing our tail in many ways and then COVID hit and it really slowed our business down, about 70% for a little bit. But it allowed me to take a step back and work with my leadership team and take one step back to take two steps forward. And we didn't let anyone go due to COVID. But now, since then we've brought on 14 new hires and our complete company is restructured in a way that we're built for growth. And I strongly believe that if that never happened, I wouldn't be in the spot where I'm at as growing through some of those challenges. And then also our company. I think we'd still be chasing our tails in a lot of ways, instead of being prepared for what's ahead now which we feel 2021 in digital signage is going to come back and it's going to come back roaring and we're excited about it. David: Your business is one that relies heavily on human factors. You've got your 60 or so full-time employees, but I think you said 700 contractors or something like that. That's a lot of personalities scattered across the country and you have to stay on top of them all. You have to rely on them showing up, and then you've got by extension, and I remember this from my own time being VP Ops of a company and running another company that you could have the install techs there, but you're still on the phone yelling at an electrician who was supposed to be there at 11 and it was 12:30 and so how do you get past all that and have you learned a way to do it? Travis Peterson: Lots of gray hairs and probably die at a young age. (Laughter) No, you know what, our whole business is built of relationships and we don't have a product that flies off the walls that we can box up and ship out to our customers. Our product is technicians, it's humans and humans make mistakes. I make mistakes every day. And that's okay. One thing with our customers, it's a sales pitch. We don't lie to our prospects. We tell them, “Hey, there's going to be days that you don't like us, cause we're going to mess up,” and that's okay because what we can promise you is every time we mess up, we're going to do the right thing. And we're going to figure out a solution to have you have a happy customer. But I'd be lying if I said there weren't days I wanted to pull my hair out. One of the most frustrating parts about this business model is our 50+ employees in-house, we could work our asses off, check every box, make sure everything's perfect, and that technician who we've maybe never physically met that we're sending out to a site failed us, and sometimes that's on us because we don't do our checks and balances, but sometimes it might just because he or she's having a bad day. So things we do to prevent that is: in the last five years, we've completely invested into our network team that builds the relationships, holds our tech compliant, insurance all the county, whatever it may be. And then also we have reviews with them and they know how they're graded. So our technology and other investment, we've made every tech out in the field has an app on their phone. It's the Snap app and that's where they do all their work. It's where they accept their jobs, where we can see when they're completed with the job, all the deliverables come through, but then they also know their rating on a job and some businesses out there have some prospects or even clients to this day, they ask us, “Hey, your competitors say they have W2 technicians across the country, you guys have subs, why are they better or why are you better than them?” And I dunno if it's about who's better or not, but I'm a strong believer that the contractor model if used appropriately and is accountable, is stronger than the W2 model in some ways. And I tie that all back to competition with the W2 employee. They might get complacent. They might not care as much. They might call in sick or do something elsewhere with subcontractors, you actually have that competition level and if you're transparent with them and show them that other people in their areas are knocking on the door, looking for that work, it doesn't mean that we make them compete with each other and hold it there to their throat every day. We actually are all about building relationships. Long-term, we don't just throw it out to a marketplace and cross our fingers. Our techs work directly with us and we build those loyal relationships. But that competition aspect is, you scratch our back, we'll scratch yours. But at the same time, I need you to keep up that accountability because I hold myself accountable and I expect you to hold yourself accountable. As we're paying you for this work. David: There are some, I'm aware of at least two matchmaker services out there, that kind of dating services for AV techs. You put in a need and different techs in that region can respond to it and bid on the deal. Are they competition or is that really a onesy twosy thing that you don't tend to play in very often? Travis Peterson: Onesy twosy thing that we don't play in at all. Our value add, some of our technicians, they work for our competitors as well. And we're okay with that. We're transparent and saying, that's fine as long as when you're doing our work, you're putting our work first and actually it's a two-way street. A lot of them come back and say, gosh, we wish you had this work because you treat us way better because you pay us quicker because you do this, and this. And with the onesy twosy company is that is our value add is really the project management feature we offer in house with those 50 plus employees. If you call Snap as a client of ours, you're calling the same person and they know exactly what job that you're talking about. They can connect you with the right person. They can provide the tier one or tier two support service they need to, and that pays dividends for our customers because there's nothing worse than getting a call from your customer saying, “Hey, the TV just fell,” or “Hey, this didn't happen” instead of a call from us being proactive and saying, “Hey, this happened. If you want to reach out to your customer, that's fine but here's what we're doing about it to make it right and here's how we're going to make sure your customer has a smile on their face at the end” David: Are the jobs getting more complicated because you now have a lot of direct view LED and a whole range of new products. In many cases, the cabinets have different shapes. The mounting systems are different. There's very little in the way of universal standards or anything else. So you go into a job and the techs have to crack the manual and everything. All of a sudden, look at the back and go, okay, this is yet a new wrinkle that we haven't seen before. Travis Peterson: They're definitely getting more complicated and a real man read manuals is what we tell our kids. There are lots of techs out there that will say, “I got this, I don't need to look at a manual as anyone that's an expert in their field.” But it's become clear as the complications get thrown, our way is we have to make sure the documentation is there. We have to make sure the expectations are the same from what we think our customers expect to what they actually expect of us and lay that out and in our technology having checkpoints. So as a technician goes through the job, that person has to actually check off the things they're doing to ensure that we're following it step by step. Because if you do the wild west, so you just say, hang it up there and let's just hope it's right. That's not going to work. There are steps you have to follow and we work with our partners to make sure that it's laid out and very clear so that it can be followed with a scope of work. David: Last question: is there a piece of advice that you provide to your partners and if you're exposed directly to your end-user customers, you try to get across to them to smooth out the job? Travis Peterson: Yes. Some of them let us be more involved than others, but for us, it's communication and getting us involved as quickly as possible. Not to give advice and tell you what's right or wrong, but we've seen a lot of things. We've been in business for almost 10 years now. It's not our first rodeo. We do this all day, every day. And what some customers might not realize is checking those boxes and having the checks and balances prior to deployment is so important. And in the end, it saves them a lot of money and we don't do it to rattle their cage and cause more issues. We do it to make sure we're being proactive before that deployment starts so they can save money in the end and we can avoid fewer trips. David: Do you have to try to convince them of the value of a preliminary site survey? Travis Peterson: I think it depends on the stage of the relationship we're out with our customers for those the ones that we've been working with for a long time, they see the value, maybe they didn't at first and then we had to sell it to them and show them why now they know it's there, but it is something that can be challenging at times where that customer doesn't want to pay that small fee for the survey upfront and we allow them not to, but in the end, they paid triple what it would've cost because if they avoided a couple of things that they could have covered. David: Yeah. They think it's a cash grab until I find out actually, no, we should have done it. Travis Peterson: Exactly and it's definitely not a cash grab for us. It's more of a break-even to cover our asses on some other things going forward. David: All right, Travis, I appreciate you taking some time with me. Travis Peterson: I appreciate that. David: Thank you.

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S3/EP 6 Jonathan Stettler from Steady Focus Media

Play Episode Listen Later Feb 9, 2021 47:59

Jonathan Stettler is the owner of Steady Focus Media, a business that specializes in providing photography and videography services for businesses and real estate. Introduction Jonathan has always been into drones. The first time he saw a drone, his friend was flying one of the original DJI Mavic Pros. Jonathan thought it was cool, but he didn’t actually buy a drone until years later. Jonathan’s background is in photography. He had tried wedding photography, but he didn’t love it. He wanted to be a photographer, but he just wasn’t sure what industry he should try to get into. Last year, Jonathan bought a DJI Ronin gimbal so that he could put together a video for his taekwondo school. He had never tried videography, but he decided to give it a go. Once he sat down to edit the video, he was surprised at how much he enjoyed the editing process. When he showed the video to the taekwondo school, they were really impressed. Jonathan started Steady Focus Media to create promotional videos for small businesses. Once he actually started his business, he felt like he was officially a photographer and it really helped him to take it seriously. He ended up buying a drone, and then a few months later, the COVID-19 pandemic hit. All of the small businesses (his normal clients) shut down. He wasn’t sure what to do. He had the idea that maybe he could make money with his drone. So, he looked into it and figured out that there were Part 107 regulations he’d need to learn so he could pass the exam to be able to fly his drone commercially. He went online and found Drone Launch Academy. He enrolled in our FAA Part 107 Remote Pilot Exam Prep Course and it helped him study for and pass the exam on the first try. Then, he enrolled in our Drone to $1K program, which helped him to grow his business. David: How’d you get your first client? He found his first client through a local Facebook Classifieds group. He put up a post that said he was looking for a realtor that wants a free home tour. He got responses back from people asking what the catch was. He said that there were no strings attached, he was just trying to build his portfolio. He ended up getting a response from a realty team. He went out to the house that they told him about and it was a super nice, $800,000 house that had an indoor pool and a tennis court! Although the realtor loved the video, Jonathan didn’t really hear anything back from them. He tried to use Facebook to promote his business, but he wasn’t getting any leads. After about a month, he heard back from the realtor he had worked with and they asked if he could also do another video, as well as photos for another house. As he landed more jobs, he had more and more material that he could use for demo reels and for promotional materials for his own business. Jonathan stresses the importance of having a portfolio of your work. He says that doing free work when you’re first starting out will help you get the content and footage you need to build your portfolio. “It’s the thing you need to start building the ladder to get to where you need to go.” Since Jonathan started using drones when the pandemic hit, he hasn’t shot photos and videos for a single home without wearing a mask. He realized that photography and videography is a job that you can do even during the pandemic. “It’s still a viable business, even when everything’s going wrong.” Jonathan’s business slowly grew from $200 the first month, to $500 the second month, and then 3-4 jobs a week. Jonathan is now working with several local realtors. David: How did you go from having one client to then getting booked 3 times in the same week? Jonathan says that it all happened very organically. A realtor that he had been communicating with a month before ended up reaching out to him because she had a house that she needed photos and video for. Jonathan went out and shot photos and video of the house and sent everything over to the realtor that same night. After that, she became one of his consistent clients. Because of the pandemic, Jonathan couldn’t physically go into realtors’ offices to introduce himself, so he decided to take a different approach. He created flyers for his business and mailed them out to local realtors’ offices. That landed him a job with one of the bigger realty companies. After that, their marketing director called him to ask if he did headshots. He took a headshot for one of their realtors and she then told the rest of the realtors about Jonathan’s business and his pricing. That led to lots of jobs for him. Over the past 3 months, Jonathan has had at least one job per week. David: Do you have a full-time job in addition to your drone work? Jonathan does have a full-time job that pays well, which has helped him to be able to build his drone business. Jonathan loves that his drone work gives him the opportunity to be creative. One thing that Jonathan stresses is that you need to be willing to put the work in if you want to succeed with your drone business. “You absolutely have got to put the work in, because the thing is, if you think you’re just gonna stand around and, like you said earlier, the money’s just gonna come to you, it’s not gonna happen.” Jonathan says that the initial startup costs for a drone business can be a little expensive, but once you put that money into the business, you’ll earn it back – you just have to persevere and stick with it. David says that many times, people don’t feel like their work is good enough and they struggle to find content that they’re confident enough to post online. David says that you can post photos now, and then keep practicing and taking more photos. Once you have work that you’re happier with, just use them to replace the original photos you had posted. Jonathan says that when he looks back at the pictures that he was impressed with 10 years ago, they are very different from the photos he’s proud of now. He says that your opinion of what looks good will change over time. You can also work with others and help each other grow your businesses. David says it’s important to have a community of people to bounce ideas off of. He says that the drone community is usually willing to help each other out and give advice. David says that a drone is just a tool. In order to succeed with a drone business, you need to know about the industry you’re in and you need to have business skills. Jonathan agrees that you really need to be knowledgeable about the industry that you’re working in. “Walking into a job with confidence – that’s key.” One way that you can get industry-specific knowledge is by offering to do free work. If you’re in the roofing industry, you could offer to do a couple of free drone roof inspections for a roofing company. If it goes well, you could build a friendship with the company and start to learn about the industry first-hand. David: Do you want to stay in the real estate industry? Although Jonathan didn’t initially intend to work in the real estate industry, he actually really enjoys it. David: How are you pricing your drone services right now? Jonathan has noticed that people don’t like complication. For photographs, Jonathan’s flat rate is $125. For video, his flat rate is $200-$250 (usually a 3 to 5-minute edited video with music). For 3D tours, Jonathan charges $200. He will do photos and video for $300. For all 3 (photos, video, and 3D tour), he charges $500. The first question that realtors ask him is, “Do you do drone work?” Jonathan also doesn’t charge extra for drone footage. Jonathan says that for many realtors, his pricing model is appealing because they don’t have to guess how much the photos, video, and 3D tour will add up to in the end. In the future, Jonathan is hoping to make $100/hour. Right now, he usually makes anywhere between $80-$125/hour. Don’t forget to enter our weekly giveaway before 2/16/21 for a chance to win one of 5 prizes (including a free 15-minute coaching call with Jonathan and David): https://dronelaunchacademy.typeform.com/to/fRpOCNNw Connect with Jonathan: Website: Steady Focus Media LLC Facebook: Steady Focus Media LLC Instagram: @steadyfocusmedia Have a Drone Business? Want to be Interviewed for Season 3? Complete this questionnaire: Drone to $1K Business Owner Application Training from Drone Launch Academy Part 107 Exam Prep Course ($50 off) Aerial Photo Pro Course ($50 off) Aerial Video A to Z Course ($100 off) Aerial Roof Inspection Pro Course ($100 off) Drones 101 Course ($20 off) Other Places to Listen iTunes Stitcher Spotify TuneIn

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S3/EP 5: Alex Castillo from LA Aerial Image

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Play Episode Listen Later Feb 1, 2021 50:03

Alex is the owner of LA Aerial Image. Introduction Alex was the first guest when the podcast came out about a year and a half ago. Alex was an original RC plane flyer. Then when he was older, he was able to afford this stuff. One day at the airfield, he saw some guy with a quad copter and knew he needed to have one. Then he decided that he didn't just want it to be a hobby. So he took his photography background as a hobbyist and then just got into video and just started doing video with drones. He does a whole array of different things, such as 3-D modeling for construction sites David: Do you do real estate? I tell a lot of people to start with the real estate because it's easy to get in. Everybody knows a realtor and you can get jobs fairly easy, but you can't stay in the industry. For Alex, he says, it's just not fun. In the meantime, he picked up an Amazon prime show called The Bay and he’s also been shooting for the Pop Star network for three seasons now. David: How did you land your first construction client? What did they want? My first construction job was subcontracted from another guy. They did some progress shots and 3-D modeling. Alex has done 3-D modeling for rock quarries too, so they can judge their materials and measure them. The person who subcontracted to him found Alex on Google. He needed a pilot in LA because he was getting business there but lived in Oregon. David: One thing people are asking who are interested in industries like construction, but don't know the lingo, is “How do I give a sales pitch to an engineering firm or construction or contractor?” What would be your sales pitch for 3-D models? I don’t have to do sales pitches right now; the contractor is doing them. I learned a lot of the lingo onsite because when I first went in, I didn't know either. I learned the lingo just talking to the guys onsite. For the most part you just need to explain that it will save them time and money. Construction guys are busy as hell. If you can send them an “as built”, which is a PDF that shows all the information. David: How often did they have you go out there and do a 3-D model of the whole site? It depends on where they're at in the building. In some cases it was once per week, in others cases every other week. “We’re going to do a testimony video of one of the biggest companies we work with, how they used the 3-D model, how it worked and how it saved them money. We’ve saved them tens of thousands of dollars in the long run.” David: How much are you able to charge these construction companies or engineering firms for flying every other week and doing a three D model? About $1500 bucks a flight in total is what the contractor charges. It takes Alex only about 45 minutes to do a model and then he makes $300 when most of the guys on the site made $50 or $60 an hour. David: What’s your favorite type of thing to work on: What's the most fun for you? What do you like doing the best? “I like the film stuff; I like being on set. As the drone guy, there’s lot of waiting around, which can be a little stressful, but other than that, it’s fun.” David: Do you think the Inspire 2 has helped you get those jobs? Yes, for sure. If you don’t have an Inspire 2, they’re not going to be hiring you for that job. David: What would you say you’ve learned that's new in the drone world? Are you getting better at the stuff you already know how to do, or do you feel like you've honed any specific skills? With nine years of drone flying under his belt, Alex has had more crashes in the last couple of years than ever. “I think I got complacent with my flying and I'm thinking ‘I got this.’ I think I need to get back to the basics and be a little more aware. I got a little loose.” Sometimes you might just get on autopilot and not really be thinking it through as carefully. David: When you're flying for these construction sites, do they require you to have a tight amount of insurance? You have to have insurance and a lot of times it's at least 2 million. It could be up to 5 million. They have really expensive workers' comp and they have to pay the personnel. They preach safety all day long. David: What’s changed from getting business now from when you were first doing it. Now, are you actively searching for any business or it just all comes to you? Alex says he wants to get better at looking for it. All his work lately has been “just coming to him.” He spends about $50-$100 per month on Google Click ads. And, he says, he doesn’t even get that many people from Google. Most of it is referral. “As long as you’re good at what you do, they're going to call you back or they're going to pass your number to someone else. Don’t get discouraged. You have to work actively on your business to grow it.” Alex says it isn’t about just buying a drone. You have to learn to be a good business owner, provide good customer service and create relationships. You might have to do some free jobs here and there to get the people to know your services and to know your work. Alex says, “Just start somewhere and build it.” Connect with Alex: Instagram: @laaerialimage Have a Drone Business? Want to be Interviewed for Season 3? Complete this questionnaire: Drone to 1K Business Owner Application Training from Drone Launch Academy Part 107 Exam Prep Course ($50 off) Aerial Photo Pro Course ($50 off) Aerial Video A to Z Course ($100 off) Aerial Roof Inspection Pro Course ($100 off) Drones 101 Course ($20 off) Other Places to Listen iTunes Stitcher Google Play Spotify TuneIn

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5 Ways to Increase Your Self-Esteem in Recovery

Atheists in Recovery

Play Episode Listen Later Jan 14, 2021 12:18

Welcome to today’s show! Is low self-esteem holding you back? In today’s solo episode I outline 5 ways to banish negative self-talk, increase self worth and take back your relationship with yourself to keep you from “ruining” your recovery. WHAT WE’LL LEARN Listen to your language. They are the sentences that begin with, ‘I am…’ or ‘I am not…’. Who AM I? (think of the messages you received from childhood) Many factors went into creating this inner self. The Goal is, No Self-Esteem. The “cure” for low self-esteem isn't high self-esteem, it’s no self-esteem. The Story of David How to Accept Yourself for Who You Are. Stop judging yourself! Questions to ask yourself. (an exercise). Write these questions down and answer them. Our brain is a problem solving vessel! RESOURCES MENTIONED The Masculinity Dilemma: covert depression and self-sabotage Schedule a free 15 minute 1:1 hypnotherapy consult here. For more info, head over to atheistsinrecovery.com and subscribe to our email list. And thank you for listening! Leave an honest review on ITUNES. Your ratings and reviews really help and I read each one. Subscribe on ITUNES If you enjoyed today’s episode, please share it with friends, family, and other professionals by using the social media buttons on this page.

S3/EP 1: Liam Abrigg from Bentley Studios

The /Filmcast (AKA The Slashfilmcast)

Play Episode Listen Later Jan 5, 2021 52:35

Liam is a Photographer/Videographer and Owner with Bentley Studios Introduction: Liam specializes in photography and video, mostly in the wedding industry, averaging about 40 weddings a year, and incorporating the drone. He also takes photos of the transitions of projects for roofing companies. David: Let's go back, let us know how your business started from the beginning... Liam has been an entrepreneur since he was 15. He started in the iPhone repair business, doing that for three years, repairing over 300 iPhones and saving $10,000 to fund his photography business. He got his first camera was when he was 13. He became the school photographer in High School, when a teacher asked if he would have any interest in filming her wedding. At 16, Liam sweated through five shirts filming his first wedding. He also realized he loved being a part of someone’s special day, giving them their video or photos and seeing them tear up. After that, he started doing social media videos. He’d call local businesses and say, “I'm starting a business and want to try to get into social media. I see you guys are lacking in that area and I would love to help.” He got a lot of practice doing video production this way. David: What kind of reception did you get when you'd reach out? Some turned Liam down, saying they had their own thing, or they didn’t want to dabble in that. Some said they appreciated that he wanted to do it for free and would give him the opportunity to do so. Liam valued that as a networking opportunity. He got turned down a lot and found out he’d get a better attitude and could find a way to not offend anyone and help people out. David: How did the transition happen from dabbling with free stuff and reaching out to businesses to progressing into your first paying client? Toward the end of high school, Liam did a lot of senior photos which led to more paying opportunities. Every once in a while, he’d try to reach out and get opportunities to film a wedding. As he started to have more work to show people, he started to get booked more. Liam owes a lot of his success to word of mouth. He loves to go out and talk to people and create those friendships. David: When did you start first dabbling in drones? Around the end of his senior year, Liam bought a Phantom 4pro and fell in love with it. At that time, not many local people had any drones, so there was a lot of good opportunity in front of him. David: A lot of people get a drone, then want to know how to start getting clients and paying gigs. So, did your free work just turn into paying gigs or did you have a strategy to start making money? Liam had a gradual increase since he’d started out pretty cheap. Over time, as he had more experience, and his portfolio got larger, he gradually increased his prices because of his experience and equipment. Also, people would see his work on Instagram and message him. Liam says, “It was like a large spider web that expanded, but it was a lot of networking that led to those opportunities.” David: What do you do for your social media? Do you have a system, every time you shoot something, you put it on Instagram or Facebook? Liam has a system. After every shoot, Liam always puts a nice grid on Instagram. He says the first thing people look at when they go onto your page is your grid. The “grid” is some type of theme on your whole feed. Liam says if people see your page and it’s too eclectic, they will bypass it. David: What were you charging for a wedding when you first started out? Liam would charge $500 for a wedding, giving clients an 8-15 min highlight video. He wanted the experience and was young at the time so to make $500 on a Saturday was great. Now, his videos showcase the whole day and the client has total control over what’s in the video. The average price for that is $3000. For photos, he charges an hourly rate of $300 and then there's no minimum or maximum on the hours. An entire wedding runs about $4500-$5000. David: When did you start breaking out into other areas? At the end of high school, Liam got more into the drone. Where he lives—in Youngstown, OH—there are tons of realtors. He’d see on social media that a lot of them were just using their iPhone to take photos, so he offered to do houses for free, saying he wanted to learn. At that time, he was trying to incorporate more of the drone to become the go-to drone pilot in the area. That’s when he fell in love with the drone. Liam still has seven realtors that he messaged on Instagram when in High School that he still does houses for. After he did one house for free, he’d offer to sit down and see what kind of price they wanted to pay. Typically, he’d charge $250 for a full photography package and using the drone would be another $100 on top of that. David: How much of your business is with real estate agents? It sounds like you might be more focused on weddings. Liam is more focused on the weddings, which is where the money is. He has four employees, so he'll double book weekends. He says people LOVE drones at weddings—they think it’s the coolest thing. He also does a decent number of aerial photos for roofing companies. And, sometimes, walkthrough real estate tours for $150. Weddings have led to different opportunities, including meeting an owner of a roofing company locally that specializes in schools and large commercial properties. He asked Liam to film the progress of projects to display to potential clients. Liam goes out once every two weeks to take about 15-20 photos and a 360-degree video of the building. A typical roofing project on a commercial property is 8-10 weeks. He charges a flat rate of $300 per shoot which includes video editing. At the end, he puts together a 1-2 minute video of a time lapse of the whole project. David: When you started with that one roofing company, did you see what they wanted and you reached out to other roofing companies, or how did that work? These companies don't like anyone to share their drone stuff but they will share it with other roofing companies or partners. Liam has gotten contacted from partners or other connections within the contracting industry of his first roofing client. David: Let’s look at a snapshot of your week. How many drone or video productions jobs, including weddings, would you say you're going out to each week? The week prior to the interview, Liam had three drone shoots for the roofing company and then two promotional videos for local businesses—which are “about me” stories that they can put on social media or their website. With Covid preventing people from going to their businesses now, a lot of them want to provide opportunities for people to watch what they offer online. He also had a wedding on Saturday. His average week is about 5-6 jobs. David: Can you let us know your average revenue in a great month and a slow month? In summer, Liam averages between four and five weddings a month, then usually three projects during the week. In a good month, he averages $10-12,000. In a slow month in the winter, he can make $3000-$5000. David: What advice do you have for me on how to get started and get and get going? What would you say? Liam says the Mavic Mini is a great starting point...mess around with it for a while. Then, after some time, he says to jump up to Mavic Air. Go take some photos and get experience to feel comfortable. Liam also watched a ton of YouTube tutorials on how to get good drone footage. David: When someone then says, “I’m ready to get my first client. How do I do that?” What would you say? Liam says social media is a great platform to use, since everyone's on it. Jump in with the realtors. “They don't pay very well, but starting out, you're not going to make very much anywhere.” Liam says think that the more jobs you get under your belt, the better you look. Then start to DM a bunch of real estate agents. They love their social media stuff. Have a good grid that showcases what you do. When the agents click on your profile, you want them to see you have cool stuff and it's organized. Resources Website: www.bentleystudiosusa.com Instagram: @bentley.studios or @liambentley_15

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Ep. 595 - Run

Play Episode Listen Later Dec 1, 2020 128:54

The Slashfilmcast is launching a Patreon! Support us at http://patreon.com/filmpodcast. On Thanksgiving day, Devindra baked a turkey, David enjoyed a feast, and Jeff got a little too much gravy. For the feature review, the cast has a heated conversation about Run, a horror-thriller film directed by Aneesh Chaganty and written by Chaganty and Sev Ohanian. Use #slashtag on Twitter to recommend a title for us to watch. Thanks to Mike C for building the Hashtag Slashtag website: https://hashtagslashtag.com/ Thanks to our sponsors this week: FuboTV, Pretty Litter, Paint Your Life Go to http://fubotv.com/FILMCAST for a 7 day free trial and 15% off your first month. Visit http://PrettyLitter.com and use promo code FILMCAST for 20% off your first order. For 20% off and free shipping of your painting, text FILM to 64-000. Weekly Plugs David - Undoing review with Tara Ariano (Patreon) (https://www.patreon.com/posts/44499396) Jeff - Gratitude to all our listeners Shownotes (All timestamps are approximate only) What you’ve been watching (21:14) David - How to with John Wilson (with YouTube Anatomy of a Scene (https://www.youtube.com/watch?v=RCNsx_NyNOU) ), Panic Room, Gunda Devindra - Mangrove, Happiest Season, Saved by the Bell (Peacock), Fresh Prince reunion Jeff - The Flight Attendant, My Octopus Teacher, Seth Meyer: Lobby Baby Feature (~1:27:46) Run Spoilers (~1:40:37) Support David's artistic endeavors at his Patreon (https://www.patreon.com/davechen) . Listen and subscribe to David’s newest podcast Culturally Relevant (https://culturallyrelevantshow.com/) and subscribe to his YouTube channel (http://youtube.com/davechensky) . Check out Jeff Cannata’s D&D show Dungeon Run (https://www.youtube.com/channel/UC3BYmMS1F4rNWsAkCaEVhoQ) and listen to We Have Concerns (https://wehaveconcerns.com/) . Listen to Devindra's podcast with Engadget (https://www.engadget.com/2019/10/07/engadget-podcast-microsoft-apple-pcs/) on all things tech. You can always e-mail us at slashfilmcast(AT)gmail(DOT)com, or call and leave a voicemail at 781-583-1993. Also, follow us on Twitter (https://twitter.com/slashfilmcast) or like us on Facebook. (https://facebook.com/slashfilmcast) Credits: Our music sometimes comes from the work of Adam Warrock (http://www.adamwarrock.com/) . You can download our theme song here. (http://www.adamwarrock.com/?p=3174) Our Slashfilmcourt music comes from SMHMUSIC.com (http://smhmusic.com/) . Our spoiler bumper comes from filmmaker Kyle Hillinger. (https://m.youtube.com/kylehillinger) This episode was edited by Beidi A. (https://www.adamscostudio.com/) If you’d like advertise with us or sponsor us, please e-mail slashfilmcast@gmail.com. Contact us at our voicemail number: 781-583-1993 You can donate and support the /Filmcast by going to slashfilm.com (http://slashfilm.com/) , clicking on the /Filmcast tab, and clicking on the sidebar “Donate” links! Thanks to all our donors this week! (https://audioboom.com/posts/7736975-ep-594-the-nest/edit)

Loyalty Live Session | David VanWiggeren, CEO, DropTank

Leaders in Customer Loyalty, Powered by Loyalty360

Play Episode Listen Later Aug 24, 2020 32:33

David VanWiggeren, CEO, DropTank, and Loyalty360's Mark Johnson discuss customer loyalty/CX trends and the changing industry landscape.Here are questions that Mark posed to David:• How do you define customer loyalty and what does customer loyalty mean to your organization?• What is the biggest challenge or opportunity you see in customer loyalty today?• What is one brand (or a few) that you think do an exceptional job of creating customer loyalty and why?• What is a brand (or a few) you are most loyal to and why?• How have you seen COVID impact your clients or brands in general – and what brands have you seen successfully pivot or reinvent themselves during this time?• COVID-19 has had a significant impact on brands’ marketing strategies this year. What are your clients asking of you right now and how has that changed from what they were asking of you at this time last year or earlier in 2020?• What is one piece of advice you would share with brands looking to improve their customer loyalty or experience strategies?• Look five years from now; how do you think loyalty programs, strategy, or customer experience will evolve?Loyalty360 is hosting speakers in a live stream format, featuring conversations on customer loyalty and experience news, trends, insights, and opportunities for marketers. During the live stream sessions, guests are welcome to tune in to the live broadcast on Loyalty360's YouTube channel, ask questions, and have them answered in real-time.Visit http://www.loyalty360.org

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Oh, To Have the Messiah Swear a Permanent Covenant to You

Park City Gospel Church

Play Episode Listen Later Aug 23, 2020 50:18

Sermon Outline The Lord's hand is on His messiah which causes both great affection and great jealousy The Lord will not let His messiah's life be taken from him An everlasting covenant with the Lord's messiah comes with both humiliation and blessing Family Discussion Questions: How did the Lord demonstrate that His hand was upon David and would bless David's role as anointed king (little 'm' messiah)? David's life just couldn't be taken from him -the Lord would not let anyone stop him from his saving work of Israel. What does it say then about the love of Jesus for the church that He did die, but that he willingly laid down his life rather than it being taken from him? What was the cost for Jonathan to be in a covenant with David? How many of those 'costs' are costs that you also face to being in acovenant with David's great Son Jesus? What is the difference between a 'cost' (which we would strongly affirm) to belonging to Christ and paying for it (which we would strongly reject)? Jonathan's greatest hope for his covenant with David was going to be realized after his death. How is that similar for Christians in covenant with Jesus? What is the one "thing" that puts a person into a permanent covenant of love with Jesus?

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David Torres

Peak Performance Selling

Play Episode Listen Later Aug 12, 2020 57:33

Key Talking Point of the Episode:David’s background: How he turned his anxiety into a careerThe overlap between sociology and salesDavid’s definition of EmpathyHow David is building his team during this Covid periodWhat does purpose mean to David?David’s first commission from the million-dollar clubQualities of top performersHabits that help David get better and stay afloatHow does David handle bad times?Does David love winning or hate losingQualities of good leadersDavid’s Lessons on Leadership from Jurgen KloppKey Milestones of the Episode:01:41 David’s Background and how he got into sales04:34 David’s first interview07:51 The overlap between sociology and the business environment 12:02 What is empathy for David? How does David build empathy with his team?18:12 What types of things is David trying to build with his team during these bizarre times of Covid-19?26:03 David’s definition of purpose for himself and his team?30:11 How David used his commission from achieving the Million-dollar club35:21 What are the qualities of top performers, according to David?43:12 What habits and routines does David have in place that helps him get better?44.60 What does David do on a bad day? What gets him back to his best?49:14 What does success mean to David?50.01 Does David love winning or hate losing?50:15 Qualities of the best leaders that David has had a chance to work with52:01 Whom does David admire in sales? Magical Quotes from the Episode“Seek to understand, and then you can be understood.”“Sales isn’t just about bringing in revenue or about making the money that you make. Sales is really about making a business work.”“Somebody out there is going to be successful in spite of the circumstances. There is no reason why I can’t be that person. Why not me?”“You’ve got to earn it, every day. Earn every single conversation. The second you take that conversation for granted you start to fall off the horse.” “Build a weekly plan, that iterates daily.”“Attack every day with a sense of purpose”“I think part of the reason why a lot of salespeople burn out is we buy into the consumerism of sales.”“We buy into the idea of getting yourself the new watch, the new suit. For me it’s about what other things mean a lot more to you? If I were to leave the Earth tomorrow I can say I made an impact here and that’s what makes me happy and give me passion to make every day that much better.”“Never expect anything of others, you wouldn’t do yourself.”“When you want to be the best, you stop cutting corners because doing the things that the best do means doing the things that they best do.”“1. Care 2. Find a way to be the best and continually do those things that help you continuously be the best 3. Learn from your mistakes. The second I stop thinking I make mistakes, is the second I’m lying to myself”“Not about being the best of all-time, it’s about being the best that night day to day” Related Links:Jurgen KloppJurgen Klopp on LeadershipBill WalshDavid’s Linkedin

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30. An Inside Look At The NBA with David Nurse

The Antonio Neves Show

Play Episode Listen Later Aug 5, 2020 31:34

In this episode of The Best Thing, Antonio Neves talks to NBA life and optimization coach, author and motivational speaker, David Nurse. In a powerful conversation, David talks about what it's like to work with top NBA basketball players and how he responded when he was fired from his dream job with the Brooklyn Nets. This episode will shift your perspective off of you and your current situation and help you step into personal acceleration through the art of serving others. LINKS: Pivot & Go: The 29-Day Blueprint to Redefine and Achieve YOUR Success David's website: davidnurse.com David's Instagram @davidnursenba Quick Episode Summary: Get to know David How good is the 12th player? A healthy ego is self-aware It's just a scrimmage, but not to me. Small 1% steps will get you where you want to be The best thing When one door closes, four more open Rebounding from setbacks Failures are preparations for the opportunities to come It takes 10 years to become an overnight success If you make it about you, you'll never reach the spot where you want to be

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198: Ask David: What if Your Negative Thoughts Aren't Distorted? Do Demons Cause Depression? And more!

Feeling Good Podcast | TEAM-CBT - The New Mood Therapy

Play Episode Listen Later Jul 6, 2020 40:21

Today, Rhonda and David discuss ten great questions submitted by podcast fans like you! I can’t find any distortions in my thoughts! What’s the cause of this? Crushing Negative Thoughts. Do you have to write them down? Can’t you just do them in your head? PTSD Question: Does the trauma have to be life-threatening and experienced in person/ How can I get over anxiety and panic? Do demons cause depression? How is Sara now? Is anger just “ossified tears?” How do you explain the basic concepts of CBT and cognitive distortions to patients who are not familiar with your work? Can I help myself as much as Rameesh did? How can I start a self-help group based on your book, Ten Days to Self-Esteem? How can I find my favorite podcast? I can’t find any distortions in my thoughts! What’s the cause of this? A new comment on the post "001: Introduction to the TEAM Model" is waiting for your approval https://feelinggood.com/2016/10/27/001-introduction-to-the-team-model/ Hi Dr. Burns, I just ordered your book and am writing my cognitive distortions daily. I ran into one I did not know how to label it. I am a 73-year-old, attractive woman, When I see a young beautiful woman having a great time, say in an ad, I feel angry, sad and jealous. This does not apply to family members only strangers. charlotte Crushing Negative Thoughts. Do you have to write them down? Can’t you just do them in your head? A new comment on the post "190: How to Crush Negative Thoughts: Overgeneralization" is waiting for your approval https://feelinggood.com/2020/05/11/190-how-to-crush-negative-thoughts-overgeneralization/ Dr. Burns, Why is writing the negative thought down important? Can’t I just pinpoint it in my head and simply switch the negative thought to positive one? I know it will not work but i am not able to convince others or myself why I have to write them down. Why is the writing process so important? After practicing for a while will you have the habit of think positively? I am wondering why some people have this way of positive thinking without even practicing? Toni PTSD Question: Does the trauma have to be life-threatening and experienced in person/ A new comment on the post "147: High-Speed Treatment of PTSD?" is waiting for your approval https://feelinggood.com/2019/07/01/147-high-speed-treatment-of-ptsd/ Hi David, I am a fan of your great work and contribution to psychology. I have a question about PTSD: does it necessarily have to be life-threatening in person or can it be caused for example by a threat via online message? Thank you! MB Thanks, MB, great question. Only your thoughts can upset you, not the actual trauma, so the answer is yes. Anything that is profoundly upsetting is profoundly upsetting, period! There is no objective way to measure the impact of any trauma other than via your own thoughts and feelings! This is so important, and yet most of the world, including those who have written the DSM-5 (and all earlier editions) / don't yet "get it." The DSM states that for a diagnosis of PTSD, you have to have some trauma that is “objectively horrific.” But there is no such thing! david How can I get over anxiety and panic? Debby asked a question about podcast 189: How to Crush Negative Thoughts: All-or-Nothing Thinking I have your book When Panic Attacks. I am at a loss at what to use to get over anxiety and panic. It is exciting because you said that you can get rid of both fairly soon; which would be great Hi Debby, Thanks for your excellent question! The Daily Mood Log described (I believe) in chapter 3 of When Panic Attacks is a great place to start. Do it on paper, and not in your head, focusing on one specific moment when you were anxious. Thanks! One teaching point is to focus on one specific moment, and not try to solve anxiety or any mood problem in generalities. A second teaching point is to record the situation, your feelings, and your negative thoughts you were having at that moment. This is always the starting point for change! You’ll find tons of resources on my website, feelinggood.com, including the show notes for all the podcasts with links, search function, and way more, all for free. You can learn a great deal if you put in the time and effort. For example, I am now creating a free class on anxiety and it will soon be available on my website! David Do demons cause depression? Brian W. commented on Podcast 189 on All-or-Nothing Thinking Hi Dr. Burns, Amazing podcast as always doctor Burns! Question: have you ever encountered anything in your patients that you might consider supernatural? I'm Catholic and there's the idea that demons can cause depression or mental illness. I know it sounds crazy, but I've seen weird things. Thank you. Brian Thank you for your question, Brian. Depression results from negative thoughts, not demons. That's good because you can learn to change the way you think and feel. The type of therapy I do is entirely compatible with all religions, including Catholicism, and there is often a spiritual dimension in recovery. All the best, david How is Sara now? Is anger just “ossified tears?” Dear Dr Burns, Though doubting that you’ll ever read or answer this, nevertheless I’ll cast it to the cloud for something-or-other! I’m an old fossilised blind British harpsichordist (good combo?!!) and a devoted fan of your podcasts, as well as selectively slowly making my happy way through the 27 hours of RNIB’s Talking Book version of ‘Feeling Good’ (Must tell you that the Braille Music Translation Programme I use invented by a great buddy in Pa. is called ‘Goodfeel’, so you guys must have something in common!). Alas I have 2 questions. First, as a ‘floating’ OCD sufferer for 70 years or so, I wildly enjoyed Sara’s ‘high speed cure’ in podcast 162. However, surely with this new Coronavirus threat – the virus remaining on cardboard for around 24 hours and other surfaces including shopping for at least 2 days or more -, her cure must have now been reversed? The fact, and I mean from much research ‘fact’ is that ‘what you touch could kill you’. Sure, it might not but, in as bad health otherwise as I am, I believe it’s imperative to be as careful as pos. which, courteously put, is screwing my brain! How about Sara?! Finally, well I suppose it’s a comment more than a question. I’ve been enjoying and, indeed, beginning to benefit from your section in the book on anger. I wonder though whether, unless I haven’t got there yet (which is eminently possible!!), you might have left out one aspect of anger? I’ve often thought that it, as well as hatred and violence could be designated ‘ossified tears’ and, believe me, in my case, if so, they’ve turned into unbreakable rocks!! Keep up the great work, Dr Burns. We all need such an unique communicator and erudite intellect as you, oh and I fervently hope you can stay clear of this virus. Very best and thanks, John Henry (Not the old American horse, . . . but rather a British, almost human John Henry!! David and Rhonda respond to both of John's questions! How do you explain the basic concepts of CBT and cognitive distortions to patients who are not familiar with your work? Hi David and Rhonda, You previously answered a question of mine on your podcast. It was quite helpful, thanks! I have a new unrelated question. While the live sessions have been very illuminating in many ways, your patients have always been trained therapists who are already familiar with the concepts of CBT and cognitive distortions. I understand this is an ethical necessity. As a family physician I struggle with that first step - how do you introduce the concepts of CBT and the cognitive distortions to non-therapist clients? I imagine it must take at least a full session just to do education on the distortions. This may be a question best for Rhonda. Thanks again! Calvin Hi Calvin, Thank you for another great question. If you prescribe the book, Feeling Good, it can help you and your patients in three ways. First, they’ll get all the concepts and some sound psychoeducation, saving you time. Second, the book is at least as effective as antidepressants, so it is prescribing something that may be very helpful with no side effects. Third, it will be a test of their motivation. Motivation appears to have a massive effect on recovery from depression. Also, there are tons of great classes in TEAM for beginners if you check them out at FGI (www.feelinggoodinstitute.com). There are also free classes on depression and other topics on my website, www.feelinggood.com. These classes may also help your patients. On the show, Rhonda will explain how she introduces these topics to her patients as well! All the best, David Rhonda’s note to Calvin: You flatter me, because all questions are best answered by David, but I will give it a try. I do ask all my patients to read David's book Feeling Good, which is superb at describing what CBT is and why it is effective. I have an intake telephone call with all my new patients before we start working together, and before they read Feeling Good. In that call I explain CBT like this, imagine a triangle that has Thoughts, Feelings and Behavior at each point. Your thoughts drive your feelings and your behavior. So, if you can change the way you think, you can change the way you feel. David gives the example of someone walking in the woods who hears a twig break. Imagine that hiker thinking that a murderer is creeping behind him or her, what do imagine he or she would feel? But imagine that same hiker thinking that his or her best friend is joining the hike? What would he or she feel then? There are lots of examples like that: two students who have studied the same amount. One walks into the test room thinking, I did a good job studying, the other walks into the test room thinking I should have studied more. Who do you think will do better on the test? This is an actual study that has been done, and if you guessed the student thinking more confidence did better, you would be correct. It makes logical sense. I don't explain cognitive distortions in my intake discussion, but when we first start working with a Daily Mood Log, after we have gone through T = Testing, E = Empathy, and after A = Assessment of Motivation, when we are going through the M = Method "Identify the Distortions" for the first time. I explain that cognitive distortions are embedded in our negative thoughts, and they are simply ways that our mind convinces us of somethings that aren't really true. By this time patients have read part of Feeling Good, so they have more psychoeducation. But I find if patients still don't understand the concept of cognitive distortions, as we go through the Identify the Distortions method, they soon understand what distortions are. I hope that makes sense, and that you find this helpful, Rhonda Can I help myself as much as Rameesh did? Hello Dr David, I saw how Ramesh changed dramatically and I want that kind of change in my life. but I am doubtful. It was you who managed to melt away his resistance using different techniques. Is it possible that we can manage to change ourselves so effectively? Shivam Hi Shivam, Thank you for this incredibly important question. Research indicates that many people have been helped by reading my books and doing the exercises, such as Feeling Good. Motivation and hard work are critically important in personal change and recovery. I am also working on a new app, and hope to get data to answer this exact question! Best of luck! Will make this an Ask David question, as it is so important! David How can I start a self-help group based on your book, Ten Days to Self-Esteem? Dr Burns, I know your book, Ten Days to Self Esteem, has a group leaders manual. Can anyone start one of those groups of do you have to be a therapist of some sort? Has anyone told you that they started one? How did they say it went? Any tips for starting one? Thanks Richard Hi Richard, Many pilot studies using this program with lay leaders have been effective. The program at my hospital in Philadelphia, also using lay leaders, was very effective. David How can I find my favorite podcast? Hi David I am a therapist and was reminded of one of your podcasts as I was listening to a particular patient. I wanted to share the episode and then couldn’t find it so felt silly. It was an episode where a father (perhaps Indian? Maybe a doctor?) empathizes and listens in a whole new way to his adult son and has a miraculous turn of events in the relationship- simply by being present and not being defensive when the son tells him how he feels about his father. It was beautiful and moving. A great example of “opposite action”- agreeing with the criticism rather than defending against it. Does that episode ring a bell and can’t you point me in the right direction to retrieve it? I know how busy you are. Thank you for your wonderful podcast and for any help you can provide. Thanks, Pam Hi Pam, It might be the follow-up to the live therapy with Mark. Use the search function on my website. He is from Iran, and is an OB-GYN doctor who has faithfully attended my Tuesday training group for years. He is one of my favorite people. Learning the Five Secrets takes lots of commitment and practice. He has formed his own Five Secrets practice group with friends and colleagues who are not shrinks. They’ve met weekly for years, so his skills are quite refined now. Thanks! David On the podcast, I emphasize the search function you can easily find on every page of my website, www.feelinggood.com. Pam’s comment on the Five Secrets is also important. Desire, commitment and ongoing practice are the keys to mastery! Rhonda and David

How Private Money Lenders Can Help You Close More Deals in Less Time

The Remote Real Estate Investor

Play Episode Listen Later Jun 26, 2020 39:08

In this episode we have David Young from RCN Capital tell us all about the world of private lending: what it is, how it works, who might want to use it, where the money comes from and how it differs from traditional lending. --- Transcript: Tom: Greetings and welcome to the remote real estate investor. In this episode, we're going to be talking about what investors should and need to know about private capital. We're connecting today with David Young of RCN capital to answer all of our questions. Alright, let's do it. -Theme song- Tom: Awesome David. Well, first off, thank you so much for joining us. And, why don't we start by telling us a little bit about yourself. David: Thanks to Tom and Michael for having me, really appreciate the opportunity. Yeah. My name is David Young. I'm the director of business development with RCN capital. We are a direct private lender headquartered in South Windsor, Connecticut, just outside of Hartford. And we do lend nationwide. I'm actually located personally in Boston, remote to the office as are some of our employees. And my background is pretty diverse, prior to arriving at RCN where I got to RCN in 2014, the company started in 2010 in response to the previous financial crisis. If you will, now, we're certainly going through another challenging period, but if you go back to the 2007/2008/2009 nine meltdown RCN was started in response to that, and I'll get to that a little bit more. So my background is spreads across a variety of things. I graduated from the United States military Academy. At West point, I was in the army active for about seven and a half years upon leaving the service. I took on a variety of roles, many of which were oriented around sales business development. I had executive level positions as a division vice president as well. I also ran a small business in central Massachusetts as a VP running a outbound and inbound call center and a variety of other roles spread across a lot of different types of skills and levels of experience that cover a lot of different ranges of medical, home improvement financing, and several others as well. Tom: All right, that's great David, let's jump right into the meat of questions around private lending. So a lot of remote investors, they like to invest with debt, lot of great benefits to investing with debt. And there's this decision right of private capital versus more traditional loans that you would get in your personal home mortgage. Why don't you break down some of the differences between private capital and a more traditional mortgage? David: Sure. So, you know, the more traditional route of a mortgage say going to a bank of America or Wells Fargo and applying for your typical 30 year mortgage is certainly an option and might be the best option for somebody depending on their particular situation. In fact, private lending essentially exists and evolves in response to those that can't be served by the traditional sector. So it's filling a gap that isn't being met in the traditional sense. So, you know, a traditional mortgage may be suitable if there are no issues to consider in terms of, you know, damaged credit, if there's not an extreme or even a high sense of urgency in terms of time and being able to complete a transaction in a very rapid amount of time, perhaps if there is no issues with, you know, citizenship, you know, private lending, a lot of the firms such as ours will work with foreign nationals, you know, with traditional mortgages or other, you know, hoops, if you will, that you have to jump through. There's a lot more that goes into the underwriting with a traditional mortgage in terms of looking at income verification, tax returns and so forth. So, but again, it may be the right route. Generally, the rates are going to be lower and a traditional mortgage, as you see right now, 30 year mortgages are somewhere in the low to mid threes and on private lending, you're not going to be able to get that low, but that's because you're being represented in a different asset class and there's different variables that come into play. So why would somebody pursue a private loan in terms of making a real estate transaction? That could be a variety of reasons. Let's just look at a typical fix and flip, if you will. Timing might be very critical. Somebody might be analyzing an asset that they want to move on and they need to line up financing on that. There may be competition for that particular asset, perhaps there is perhaps there isn't, but either way investors tend to feel a sense of urgency when they identify something that they want to acquire and then renovate and eventually flip. So private lending, generally speaking is going to give you a much faster response time. In other words, you can link up private lenders, such as RCN capital and fairly quickly get through the process and get approved and actually get funded on that loan. Why? Well, there's generally a lot less that goes into the underwriting and there's general early, a lot less in terms of a regulatory issues and traditional banks, you know, going back to the bank of America in order to administer and process your typical mortgage, there's a lot of regulation involved. There's a lot of issues that they have to consider. They're not necessarily the ones that are thrusting that upon you. Those are things that they must comply with, private lending, not as much, for example, we're not at least in RCN and many others as well. There's no check on tax returns. There's no check on income verification in terms of you don't necessarily have to have a W2 type wage job in order to be approved. And it certainly wouldn't hurt, but you don't necessarily have to have that private lending, particularly if we look at hard money fix and flip, you know, residential real estate where RCN focuses on non owner occupied residential it's asset based. So the focus is on the asset itself. And then other key factors tend to be the experience of the borrower. So how many transactions have the borrower has the borrower completed? We tend to look at the last, most recent 36 months by verifying if their name is on entity that completed a transaction. And then there's going to be a look at other things like credit score. But for example, in private lending, there are requirements or expectations on a credit score typically lower. In fact, maybe even much lower than in traditional mortgages case in point right now, just in response to the COVID crisis. In some tightening of lending standards across the board, both traditional and private lending, a lot of your traditional banks have really ratcheted up their standards and expectations. Credit score minimums have gone way up liquidity requirements, et cetera, that in and of itself is going to bump a lot of people over to the private lending space and private lending. Currently at RCN Capital, the minimum FICO is 650. If you look across all of our product categories, you're not going to find that at a Wells Fargo. So speed, credit requirements, the ability to be perhaps a little bit more creative with an approach and how to go about getting something done and being rewarded much, much more so for the asset itself. So is this a good deal that you're going for? You know, that's going to be a very high concern to a private lender. Yeah, nd the experience that you bring to the table. So do you know what you're doing? Do you have the experience, do you have the liquidity to accomplish it? That is what really matters as opposed to what, you know, a Wells Fargo or bank of America is forced to look at. Michael: That's a really great point. Yeah, I was just going to ask you, you mentioned it in passing hard money is private capital and hard money. Are those two synonymous or do they really differ? David: Yeah, that's a great question. Now again, I've been with RCN since 2014. Initially I wasn't directly on the real estate side, but a lot has changed as RCN originated in 2010. What private money consisted of in hard money was what a lot of people I hear now refer to as you know, kind of the old school where, you know, you know, a guy who might know a guy who could get you alone. And then when we say asset based, I mean, it's, there may, there may not even have been, and this still exists today, by the way, we compete with this and RCN where leverage, LTVs loan to values. If you will, to keep it simple, tend to be lower and you're more old school had money, maybe even no doc may not have require barely any documentation. And certainly not necessarily an appraisal or even running a credit score and for the purposes of just adding it to a file. So now when you kind of, it's almost, you know, a point of contention or even something that people joke with each other about in the industry where, you know, hard money has really evolved into a much bigger and more sophisticated ecosystem where more money comes in, where there's more requirements like just looking at the FICO, FICO requirements, FICO minimums. A lot of that is tied to where the capital is originating from to fund these loans. So there's institutional capital that helps. And not in all cases, there are funds. Well, there are private investors that buy loans directly, but institutional capital tends to come with certain expectations. The FICO is one of those where you have to check the box. If you will, the old school, if you will hide money, probably shrug their shoulders at that. Um, they're not concerned with that. They're not necessarily concerned with an appraisal. They want to see the asset and they're going to protect themselves by, in all likelihood having a lower level of leverage, lower LTV we had prior to COVID essentially the whole private lending, hard money space fix and flip space was getting, you know, leverages, you know, up to 90% or even higher with some particular vendors out there where you were getting 90% of LTV, plus a hundred percent of the rehab funding to close a loan on a flip, as an example, someone doing your so-called old school, hard money. I mean, I haven't heard of anybody doing that high of leverage in that space, but it's still out there. There's those people that, whether it's a lot of times it's speed, somebody will close alone very, very quickly with minimal underwriting work done aside from looking at the asset itself. So there's still a market for that, but there's a lot to your question, a lot of crossover or kind of a lot of blending they're one and the same in some ways. And then they separate from each other as well in different segments of the marketplace, depending on who you ask, different people have different interpretations as well. Tom: One piece you touched on is room for, I don't know is creativity is the right word, but there's a little bit more variability in the different products in that it's just, there's way less regulation I'd say on it. Would you mind touching on that on some of the different products that, and maybe one of the more popular products specifically as a remote investor that you guys originate? David: Yeah. One of the ones that really took off, uh, heading into COVID and we've now just activated it again is our 30 year long term rental. Okay. So this is a 30 year fixed, fully amortized loan, much like what many people are familiar with with your traditional 30 year mortgage that we talked about a couple of minutes ago. So 30 year fixed non owner occupied residential. We have that available on one to four units. This really came into play. It. This really took off like a rocket, uh, in March of roughly in the spring of 2019. I don't remember the exact date when we launched it, to be honest with you up to COVID. This thing was already approaching 40% of our originations at that point. And it gives people a lot of flexibility. We could look at portfolios of assets, so you'd have investors out there with say they had 10 single family residences and they had 10 different financing situations on each one. Maybe two of them were with a particular guy. I know a guy who knows a guy who gave them a bridge loan a couple of years ago. Maybe one of them was with someone else. And there was just all spread out everywhere. The 30 year longterm rental, you could take a whole portfolio and roll it into one transaction and get that entire portfolio into a 30 year fixed fully amortized mortgage. At that time, back in February, you know, rates were getting as low as four 449 on that, which is very low for non owner occupied resi. So you had that, you had the ability to look at those assets. So you may have one particular, if we stick with that example, one house perhaps was not cash flowing as strongly as the others. You weren't necessarily penalized for that. You weren't necessarily told that that one couldn't join the party, so to speak. That one was weighed against the portfolio as a whole. So we could look at the whole portfolio, also look at the investors level of experience, their level of liquidity and take all of that into account to make a decision. We have an executive committee at RCN Capital that looks in each and every transaction and they can exhibit, you know, a certain amount of creativity, if you will, at any point in time to see if the transaction truly makes sense, as opposed to trying to run that through a large bank, traditional bank could potentially be an entirely different experience. Michael: That's so cool. David, it's something I talk a lot about with students in the Academy about portfolio loans. It's something that I've used on the commercial side of things, and I think it's the best thing since sliced bread. So I've always thought that they existed for single families, but that's great to hear that they do indeed. So anybody listening that have spoken to me within the Academy about getting, go for portfolio loan, go call David Young at RCN Capital. Tom: in coming up with what the rates are. Is there a little bit of a discount for larger pools, larger portfolios, or how does that typically work? David: Yeah, that's a great question. So we have generally, you'll see, uh, and right now, as listeners are hearing this, uh, allow me to emphasize if I can, that things are changing very quickly. So in terms of pricing as a whole rates points and whatnot, we saw a very high level of liquidity is kind of sloshing around the system, heading into a COVID and then things really tightening up seizing up even, and then starting to now loosen up. We've seen changes on almost a daily basis over the last couple of weeks here at RCN capital. So the way those rates are determined, you know, in terms of the price at anything is which is, you know, in large part driven by supply and demand as things seized up and there was less or no liquidity for this paper and the secondary market, it became very difficult to price it, you know, because we didn't know what it was trading at when there was a lot more trading volume and activity on this paper and the secondary. Then you could determine pricing a lot more clearly. Furthermore, you had a lot more of the competitors actually active and lending in the last couple of months, people have pulled back. So we don't necessarily know what this company over here is doing because they've completely ceased lending at this current time. So a lot of that is supply and demand driven, how much volume and activity is there for this paper behind the scenes. And then that results in, you know, subsequent pricing that the retail sees factors that we look at from an underwriting standpoint, and to determine kind of how to bracket that again, back to experience and also the size of the loan. So generally speaking again, pre and post and kind of while we're still with COVID here for the time being, it's a little different, but generally speaking, more experience and a higher loan value dollar absolute dollar value would generally lead to better pricing to the retail client. And through our wholesale channels. My role primarily is with our correspondents that work on our private lending platform, other hard money lenders, private lenders out there in the community that are looking to leverage our infrastructure to grow. We also work in that capacity as well, but the pricing, the borrower's experience and the size of the loan, we have systems in place. Whereas the loan exceeds a certain amount in dollar terms, you may get some relief in terms of the yield. There may be some relief in terms of the origination, but those would be the two main things experienced in the loan size. Tom: Got it. And for the kind of ongoing ownership, you know, so there's a secondary market where you guys are selling the mortgages that you guys originate from the experience of the person who was getting their loan originated, or do you guys ongoing service them after you, it, of the loan, David: Yeah, depending on the product, but actually RCN Capital. What we have here is, is pretty unique in the industry. And I leveraged this a lot with our wholesale partners when they're looking to find somebody to work with in terms of a capital partners that we have essentially everything in house now, right now, a lot of folks are remote. In fact, almost everybody is given the scenario, but if you'd look past that for the current situation, when we talk about servicing the loans, yes, we have our own servicing team at RCN capital. A lot of lenders in this space are set up with a situation where they're outsourcing that, which is fine. That's a decision. A lot of people make. We actually did that ourselves for a certain amount of time and decided to internalize that and make that organic to RCN, to place that amount of value on the customer experience. So yes, we're doing that, not all do that, that also holds true for another good example is our legal team. A lot of these transactions involve, you know, somebody originating and kind of setting the table if you will. And then the actual closing of the loan document prep and so forth, working with attorneys, which that can be intimidating and frustrating as a whole to a lot of people that is sent out to some other entity to conduct that business where we have that internally. So we have that an entire legal staff. That's all they do all day long is work on legal issues, closing stock preps, et cetera. We have our accounting team, our marketing team and everything actually in house in RCN. And that really helps as well. Not only does that help the retail client by providing them, they get a loan from us that they're to get an exceptional level of service, everything under our control. If there's a problem, we identify it, we fix it. But also with our, you know, our B to B or our wholesale partners, if you will, other lenders brokers, when they choose to work with us, they have that entire team, all organic to RCN capital to support them and help them grow their business by using our infrastructure and platform. Michael: Great. David kind of a specific question for you around some of our CMS product, but anytime someone's using hard money, they want to get out of it as soon as possible because it's typically more expensive than traditional lending. So do you guys have any type of prepayment penalties that would prevent someone from getting out or is that really too specific of a question it's kind of on an ad hoc basis based on the product? David: No, that's a great question. It depends on the product. I'll walk you through each of them here briefly. So on our long-term rental. Yes, we do encourage investors to be, you know, fully aware and committed to the asset for that exact purpose. You know, long-term rental and holding of that asset. There is a five, four, three, two, one step down. In other words, you can choose, you know, at what level you are, what time period and what penalty would be associated with that if you were to try and refinance out of that loan. So, you know, obviously that's a big decision to make that you have to be aware of that on our midterm product, which actually now is presenting all kinds of interesting opportunities for investors. It's a two years of interest only we call it a two plus one and already has built in an option to extend for a year. We have this available on one to four units, multifamily five-plus and mixed use, as long as it's at least 51% residential by square footage. On that product, there's a six month prepay penalty. So if you think it through, if you were to enter into that product to interest only for two years, perhaps you have an asset that you do want to rent, but you're not entirely sure you could change your mind. You may try to sell it. You make, you know, you may rent it for a year. And then at that point, you may want the flexibility to see if you want to do something different with it. The two plus one with only a six month prepay gives you that exact flexibility because after six months you could theoretically enter into a new transaction to get out of that one without a penalty applying. So there's that on the short term, I won't get into specifics on that. It can be on a case by case basis, but there's nothing to dissuade you from completing your project as quickly as possible. You know, as a lender in particularly with the yield component, you know, there's origination, which are the economics kind of front loaded to the front of the transaction. And then there's the yield component in terms of collecting the actual payments as each month goes by. So there can be challenges that a lender or a transaction ends up being very short. There wasn't much time to collect yield, but again, we don't want transactions that drag out for long periods of time and have to ultimately potentially approach modification as well. So on a 12 month, you know, a flip, if you will, our transactions show that, you know, investors are not penalized for, you know, being expeditious and efficient with their work. And we also have incentives to, you know, not, uh, enable them or make them feel like they should consider trying to extend it or go past a certain point. We try and we want to position them so that the project is done efficiently. According to the data that we have that shows, you know, what success looks like. Michael: Awesome. Kind of taking a step back and looking more high level at private lenders. I mean, you touched on it briefly, but who where's this money coming from to fund some of these loans? David: That's a great question. When you let's compare it to conventional, you know, just here in COVID, this, this could go in a lot of different directions, but in COVID what we saw was the federal reserve came in and really just threw the kitchen sink at everything essentially. I mean, they've, they've done things that are truly unprecedented that that's cannot be overstated, but one of the things they did is something they've done before. They certainly did it as part of so-called QE, quantitative easing since the 2009 crisis, which was to come in and provide a backstop to mortgage backed securities MBS. Now, even just saying that they're going to do that can have a huge effect regardless of how many they ultimately buy, but those are the traditional mortgages that are originated from, you know, you know, Fannie Freddie type stuff from a bank of America type of transaction that are sliced and diced into exotic securities, and then sold the fed comes in and says, look, we'll back up those, you know, we're gonna, we got your back on that, that helped that particular sector kind of spring back from the depths of the COVID crisis, if you will. And private lending, you know, we don't have such a backstop from the government. So this money is coming from, you know, private capital sources. However, there's been a big evolution, you know, for a period of time, a lot of this was from a private, you know, private investors, private investors would form funds. So you might form a fund with a group of investors that has, you know, I don't know, $20 million together. And then that funds purposes to invest in these various private lending transactions in whatever area that they choose to focus on. So they're out there lending and recycling that cash and doing their thing. And that's with, you know, that amount of money that they've been able to put together. There's also one off transactions that occur when an originator may take a loan and say, look, here's a loan. We have, do you want to fund this? So they take this loan, it's a 500 K transaction. They present it to that particular investor and they get a yes or no answer. And it's funded that way. RCN can help in those scenarios where you run out of capital and then you can come and jump on our platform. If you happen to be in one of those positions, any of the listeners out there. And then as the industry grew, you know, you have yields here that are pretty juicy compared to traditional. You look right now. Uh, if I pulled it up, I know from looking recently, uh, the 10 year note is what around 0.7%. So you're lining the government money for 10 years, for .7% annualized. A lot of institutions are, you know, they have to do that, but if you can lend as an institution into the private lending sector for loans that are collateralized by real estate and get five, I don't know, I'm just throwing these numbers out there. A lot of pricing is bounced around, I don't know, five, 6% versus less than one on government notes, government bonds. Then that's certainly a decision that you might want to take a look at. So a lot of that, I think yield differential investor demands for yield, the thirst for yield. You've had interest rates just being destroyed down to nothing. You have negative interest rates in some parts of the world. A lot of folks speculate, you know, rates could even be driven negative here in the United States. So pension funds, you know, other people that manage money institutions, there's no yield. It's very difficult to get yield secured and then incomes private lending, where you have these loans that are backed by hard assets. And as the ecosystem grows, becomes more mature. You have more underwriting standards, you have more eyes looking at it. You have more ability theoretically to, uh, make better loans, uh, minimize the faults and kind of feed the whole beast, if you will. Institutions look and they say, Hey, that's pretty juicy yield. I wouldn't mind getting some of that. And then you have that type of money coming in institutional level. So say, you know, you have funds, people put funds together, you have private investors to do one off transactions and then institutional capital. Michael: Super great description. Tom: That's a great overview. I'd love to learn a little bit more about the different types of customers and the different flavors of customers that use private capital. So there's individual investors, perhaps there's syndications, I'd love just to learn a little bit more of the different kinds of avatars or profiles of people that use private capital. David: Right, yeah. So back to our discussion on experience. So when RCN creates products and underwriting standards, generally speaking, that experience factor is huge. So we do lend to people that have no experience. In many cases, those are, you know, kind of a mom and pop, maybe, you know, an individual that's looking to get involved with their first flip transaction. And that person might be someone that could come from a variety of backgrounds. It may be somebody that was working with someone else on these transactions actually executing the labor, the work, you know, watching a project, go from A to Z with their own eyes, and then deciding that they want to dive in on their own. Maybe it's a husband and wife, couple that are, you know, have a little side hustle going on. So you've got that. You certainly have the mom and pops. Then you have the call it a small business. If you will, maybe that tends to have multiple projects going on at one time, they may have their own crew in terms of contractors and a more sophisticated setup in terms of having a, you know, a playbook on exactly how to execute a transaction and already having the resources lined up or even on their own staff, you have that. And then you have even bigger organizations that are doing this in big numbers. You know, maybe they may have 20, 30, 40 transactions going on at any given time. They may, you know, they talk in terms of flips. In many cases, they may flip a couple of hundred houses in a given year. You have that as well. We're also seeing, you know, more activity and more interest in the multifamily space. So multifamily five-plus units, you know, these are small balance apartments. Generally. I know in Boston and other areas on the East, you see these spread throughout the communities, a building that may have eight, 10, 12, 16 units. You know, there's estimates, there's about 10 million of these out there in the country. And those are starting to get more activity as well. And for those, you know, that's probably a project that's going to require more than just a couple of guys working together on a side gig and some more sophistication. So you see a variety of different flavors out there. You see people that have made this, their, their living. This is how they make a living. This is their job. This is their career. This is everything. So we've seen different variations. Tom: Awesome David, I think people hear private capital or private money tossed around a lot, like we were saying before, and you've given us such a great overview and background of kind of the institutional side of things, if you will, but from a private lending perspective, if I'm looking for money and I happen to know someone that has some extra, could I just go ask them to lend it to me and I think work out some kind of agreement with them, or do I have to go through maybe the more traditional channels of private money? David: Yeah. I mean, we have actually specific to my role. We have investors lenders, if you will, that were doing exactly that. Or maybe they may even still do that, where they are providing kind of one off direct transactions between themselves and an individual investor out there looking to flip a house or what have you. So to your question, can you do that? I mean, there's nothing that I could say that's could literally stop somebody from doing that. There may be other things to take into consideration in terms of making sure everything is within compliance. I mean, the compliance is certainly looser on the private lending side than it is on traditional, but you want to make sure that you're working with, you know, it may be worth considering to take a look at working with an established organization or entity. That's been doing this to ensure that all documentation is done correctly, to ensure that all procedures are done. They'd probably be, it's in their vested interest to help you, help you to look at the project and make sure it makes sense. And there's ROI available there for you to capture, obviously to be able to pay back, pay them back and make the monthly payments. So I, yes, you can still, you know, there's nothing stopping someone from, I suppose, from approaching an individual saying, Hey, do you think you could give me X amount of flip this house? And that's kind of how it all got going, you know, looking at, you know, maintain a certain leverage level minimum or no doc, you know, obviously securing with a lien, putting that money out, collecting interest, only getting it paid off and then getting the balance back, you know, your principal balance back. So there's nothing per se stopping you. I think there's other things to consider in terms of, you know, working with an established entity that, you know, has a strong reputation has done this before, and they may have a lot more options. You know, you're kind of guy on the corner of the street, if you will, may have certain options that might fit certain people, but you go to a lender such as RCN Capital, and there may be more choices there for you that might be a better fit to your situation after you take a complete and thorough look. Michael: Okay, great. Tom: That's awesome. I think we're, we're getting close to covering all the questions we have. I guess another question, practical question is geographic footprint. So do you guys have any limitations on where you originate loans? David: Yeah, that's an excellent question. Anyone that's curious, it's a better description than here in me, you know, yap about it would be to go to rcncapital.com and see if I can get some traffic to our website. Here are capital.com and scroll down to the bottom. You'll see the map and that will show, but yeah, we can originate and close loans in the entire country everywhere except for a few States, Alaska, Oregon, Nevada, the Dakotas, Minnesota, Vermont. So the bulk of where the business is and where the volume is not nothing against those other locations where we're not currently able to do that. We have that covered. So any investor that is looking to do whether it's activity locally, or perhaps even dabble in other areas, you know, another benefit of an established entity such as RCN capital is the fact that we have that footprint nationally already. So we're already established in those areas. If you have something in Tennessee, great, but you may also have something in Oklahoma, we can do both of them. So we've got a pretty well covered. Tom: My last question has to do with a product that I'm not that familiar with, but very interested. I'm just not sure I'm interested. If you guys carry it like a revolving credit where you can add properties in and out of a facility, do you guys offer any type of products like that? And this is a self serving question. Just something that I've heard about and just interested in learning more about, David: Yeah. I mean, what I can say on that and thank you for that. It is a great question for investors with a certain level of experience, you know, a strong level of experience. If they get connected to RCN Capital and a loan officer, they can certainly take a look at pursuing what we would call a line of line of credit in the precise definition of that is probably not the best description, but we, it comes up a lot in the, in that, in those terms. And people use that to describe it. It's not exactly what it is, but we could potentially consider and look at that for someone with a certain amount of experience in the sector and has that documented and demonstrated. And what that could look at like is just use a million bucks to keep it simple. Perhaps someone being granted exposure of a million dollars every 12 month period, every annual designated period at certain terms. And in that case, they're, you know, why would it benefit them? Why would they care about that? It could be improvements in terms of speed and efficiency. If the borrower's already underwritten, ie. the entity, you know, on these short term loans in particular can only lend to a legal entity. So if that entity and the owners of it are already underwritten, then that's all locked and loaded. And now you're presenting each asset as you identify it and decide to move on it into the mix from an underwriting standpoint. So you still have to follow procedure, you know, appraisals and whatnot, but you've got some of the things out of the way to expedite the process and make it more efficient and make it a cleaner experience for your high volume, high experience clients. And that also would take into account. You may be able to add more fuel to the more logs on the fire in terms of supporting your own case, by adding in, like, if you have other things that contribute to your liquid net worth, you could provide that to perhaps support your case. If you're trying to obtain a certain amount of exposure that you're granted annually, you could look at doing things like that on. Michael: Tom you gotta get on that. Tom: I know. Yeah, definitely. David: It sounds like, Tom was thinking about that one, Tom: For sure. Yeah. Okay Michael, do you have any other questions? Michael: I think that's it for me that this has been awesome. Tom: David, this is great. Yeah. So we're going to end this David with a couple of what we call quick fire questions, and these are just general investing philosophy. It's great having smart guests, such as yourself, come on the show and just love your thoughts on this either or type of question. So are you ready to do it? David: I'm ready unless you got a bunch of trick ones in there. Tom: All straight forward ones. All right. So consolidation or diversification. David: You want me to give a quick answer? Speaker 4: All quick answers, all quick answers. Yes. You can say both. I'll always... Speaker 1: I'll say both, I always tend to, when I, if I may, when I identify a trend, I tend to favor something. If it depended on my belief in it, I tend to consolidate, I'll give you an example, crypto. I can consolidate Bitcoin. I don't need to mess around with the others, but in other scenarios, I might favor diversification. Tom I think a good way to say that is either shallow and wide or deep and narrow. David: Yeah. Tom: Deep and narrow, I like it. High property taxes or high income taxes? David: Neither Michael: That's the best answer we've had yet. Tom: High rent growth or low vacancy? David: Probably say low vacancy. On that type of thing, I like to play it more safe. Tom: Yup. Yup. Cashflow or appreciation? David: I'm going to say cashflow. Cause I look at real estate as the primary benefit to me is a hedge against the inevitable destruction of your purchasing power over time. So I feel like that will happen when a hired asset, if it's chosen properly. So I'll go for the cashflow. If you pinned the two against each other. Tom: Debt or equity? David: From the standpoint of real estate, debt. Tom: Love it. Single family or multifamily? David: Tough to go against SFR right now. Tom: I like it. Alright. Last couple of questions. Turn key or massive project? David: How cheap did you get it? Being realistic, turnkey. You know, assessing my own situation. Tom: Yeah. Midnight oil or early bird worm? David: Early bird worm Tom: Text message or email? David: Neither. No, I'm kidding. I'm either, probably either. Tom: Alright. And the last one kind of an off the wall, olive oil or butter? David: Well, I do like that butter that is allegedly made with olive oil. Tried that on a steak and that worked out pretty well, but.. Tom: I know what you're talking about. David: Yeah. It's olive oil or butter with olive oil. I'm not sure what brand it was, but I tend to use olive oil fairly consistently. So I have to be true to myself and to you and this excellent show we're on. Tom: Awesome. Well, well, that's it. You made it through the quickfire questions. Want to give you a chance to yeah. Where can people find you get a hold of you and get ahold of RCN? David: Folks can find the company at rcncapital.com, blue and white colors there. If you're Googling around looking for it, usually you'll find it. You can link up to myself. You could certainly shoot me an email if you'd like a first initial, last name dyoung@rcncapital.com. You can hunt me down on LinkedIn as well. Love to make connections with folks and expand the network and learn from people. So those are probably the best ways to get ahold of me and the company. Tom: Awesome. David. Well, thank you so much for coming on. Michael: David. Thanks so much. This was great. David: Thanks guys. Really appreciate you having me and I'd love to do it again. Appreciate it. Thanks. Speaker 1: Thanks again to David Young for answering our questions. Today's episode was brought to you by Roofstock Academy and we're running a special promotion right now. For a limited time you can receive a $100 discount with the promo code JULY4. With Roofstock Academy we have all these benefits: coaching, on demand lectures, the tools, the SFR paybook, on and on, but the Roofstock Marketplace credits just got that much sweeter. So initially it was a $750 credit when you buy, now it is a $2500 credit. So you buy Roofstock Academy and for your next 5 transactions you will $500 back at the close of your transaction. Happy Investing!

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S2/EP 6: Leo Adams from SkyeLink Aerial Photography

interview co founders networking adams drones cto phantom existing mavic aerial photography david so david how other places

Play Episode Listen Later May 5, 2020 38:19

Leo Adams is CEO/Co-Founder of SkyeLink, a professional drone service company with a drone marketplace and pilot network. David: “Tell us what kind of services SkyeLink provides for drone services and on the pilot network side?” The main services SkyeLink offers are aerial inspections, aerial mapping and aerial photography. They work in construction, solar, real estate, production and typography. Their pilot network allows them to scale and offer flexibility to clients nationwide. Their drone marketplace allows clients to connect with pilots, post jobs, and receive bids from within the pilot network. The network also streamlines the process of getting pilots deployed by offering compliance documentation, Part 107 certification, insurance certificates and drone registration. David: “Did it start off with the pilot network idea from the beginning? Were you offering services and then expanded more and more?” Leo bought his first Mavic drone in 2016, taking images and doing aerial photography, as a side hustle while still in a full-time corporate job. When he went to flying full time, the company began to do more aerial photography, as well as video production, real estate work and inspections. Leo believes that starting in roof inspections is the easiest route, especially with a Mavic or Phantom 4. From there, he began doing more infrastructure, energy solar inspections and mapping work. Working with pilots across the country opened the door to working with bigger clients. The goal was always to have a nationwide business. When he found his partner/CTO, who heads technical operations and software development, they spent all of 2018 bringing in clients and taking the business to the next level. “It’s been a slow but steady process. Every year I learn something new, I evolve a little bit and grow into a new area. It's been exciting journey since 2016.” David: “With the kind of pilot network you're building, are you still finding clients, then finding the pilots for those jobs? Are you at a point where you're getting referrals and have repeat clients or are you making an active effort to go out and pitch people?” SkyeLink is continuing to develop new business, create new opportunities for their pilots and close contracts. Existing clients come back to them for work. They’re always communicating with new prospects and trying to close new contracts that can bring more work to their pilots. Obviously, they want to win as much business as possible and keep their pilots as busy as they can. David: “While you were transitioning out of corporate work to a full-time drone business—which I feel like is like the dream for a lot of people—what was it like when you were first starting out and managing full time work AND side work?” In college Leo had run a couple of businesses so he knew that he eventually wanted to be a full-time entrepreneur. When he moved to Charlotte, Leo says, “I wanted to create something that would allow me freedom to do my own thing. I had that intention right from the start and worked at it. I took action on that goal by doing things that put me in a position to make the leap away from my full-time job. I might've done it a little too soon, but it gave me the energy and drive to make it work!” Leo spent a lot of time capturing B roll for videographers that didn't know about using drones yet. He tried to meet and collaborate with as many people as possible, always looking for how to bring them value. He made videos for small businesses, using his drone as a tool on many projects. He found that realtors, agents and brokers had low cost expectations and there were a lot of people looking to get into drones who were willing to offer low introductory discounts. As a result, it became apparent to him that the market was saturated. He knew he couldn't hang around there forever if I was going to make it work in the long term, so he began pursuing work in other sectors. David: “What did you do next? What kind of work did you look for in what kind of timeframe?” Leo did real estate videography and video production for the better part of a year still working at his full-time old job. It was when he started progressing out of it and joined some pilot networks that he started to have the idea to create a unique type of pilot network that would work with their pilots on what's fair for them while keeping it competitive for the client and having their margin. “I wanted to have a conscious capitalist mindset. There was a different way to do it that seemed better to me and I had to find a way to position myself differently.” When Leo was first getting started, he emailed potential leads, which, he says, was not the most sustainable. He found out that when he was able to have a face-to-face conversation with a potential client, they were much more willing to work with him—as opposed to drone pilots who were bombarding them via email or cold calling. Leo says, “Know who your ideal client is, then find out where they live, what they do, where they go, etc. Networking events, conferences, and industry meetups are great places to build relationships with potential prospects—whether they have a job or not.” People he’s met at these events have connected him with past colleagues or they have active projects in their pipeline. David: “What ways have you found to be able to get in front of customers?” Leo suggests, when reaching out to these companies, to ask yourself how you can provide value. Can you go out there and do a demo or sample inspection and show them what deliverables you can produce for them? That might be enough to push them over the edge and to feel your services are worthwhile. “Add a Demo Day/ Lunch & Learn to your marketing mix to talk to potential clients about what you offer. For example, bring lunch to an engineering firm’s project managers and talk about typography, mapping projects you've created, elevation models, terrain models or contour maps.” David: “How would you direct people just starting their business to get moving generating some income—at least on the side?” Leo says you just have to get out and fly, just passing the Part 107 exam doesn't make you a good pilot. He insists people should go to a park and try different shots—trucking shots, an orbit shot or a reveal shot—these are typical shots that drone pilots are using in real estate videography or production work. From there, go out and meet people and reach out to your existing network. Once you start doing work, make sure you're saving some of the deliverables and footage that you take. “Down the road, your portfolio will be your biggest sales tool to drive new business.” David: “How did you make the transition from video production to being able to talk intelligently and sell engineers?” It was about working with and partnering with smarter people than himself, asking for help from people that had experience with those services. He solicited working with them, even sometimes having them attend new business meetings to jointly sell and so he could learn from them. “If you approach it in the right way, this is a very collaborative industry. You're able to work with other pilots and, hopefully, create mutually beneficial relationships.” David: “So when you set up partnerships with these pilots, how did you sell that without seeming like you were creating more competition for them? How did you get them to agree to let you learn from them?” Leo says he had to show his true intention of working with them to bring more business to their business too. He tried to connect with people that he knew would be willing to help and had something that he could offer them. David: “So what's next for you? Is your future plan to continue to build out SkyeLink with more pilots and more projects?” Leo says it absolutely is. He and his partner agree that 2018 was building year--not much going on in terms of business. 2019 was setting the stage to create a sustainable business. 2020 is growth mode; it’s the kind of year to create new partnerships with pilots and new clients. “It’s been a journey—not an easy one. Have patience, take it one step at a time and go through the ups and downs. There’s going to be a learning curve, but you just have to push through that. You gotta play the long game, I guess.” Connect with Leo: Website: www.skyelink.org Facebook: @skylinkuav Instagram: @skylinkuav LinkedIn: https://www.linkedin.com/company/skye-link/ Have a Drone Business? Want to be Interviewed for Season 3? Complete this questionnaire: Drone to 1K Business Owner Application Training from Drone Launch Academy Part 107 Exam Prep Course ($50 off) Aerial Photo Pro Course ($50 off) Aerial Video A to Z Course ($100 off) Aerial Roof Inspection Pro Course ($100 off) Drones 101 Course ($20 off) Other Places to Listen iTunes Stitcher Google Play Spotify

S2/EP 5: Mike Jensen from Jensen Films

university water phd performance massachusetts uganda sciences msc utility amherst benchmarks resource economics david how

Play Episode Listen Later Apr 28, 2020 38:46

Mike Jensen, from Jensen Films, has been in business for almost 30 years doing wedding and event videos and corporate videography. Mike always offered unique services to clients, such as 8mm film, 360 VR panoramas and aerial shots of wedding venues. In the mid-90s, he did his first aerial by renting an airplane and continued to get aerial footage by renting helicopters. At $400/hr, it was very expensive, but he gathered a reusable library of about 30 to 40 of the most popular wedding venues in town and says, “Before the drone revolution, my competitors weren't offering that.” In 2006, I created and produced the world record wedding video event in Sacramento, setting a new world record of 100 cameras to professionally film a wedding. David: “So when did you get into flying a traditional kind of quad copter setup?" When drones started to become reliable in the early 2000s, Mike didn't feel comfortable flying them himself, so he found a drone pilot online that was flying a lot over water. Finally in 2014, Mike got his license and purchased his first drone—a DJI Phantom 2. I started flying it for events and later upgraded it to the Autel X-star then to the Mavic Pro. Today although he flies an Autel EVO, his favorite drone to fly is the Mavic 2 Pro Zoom. David: “Do you use drones right now mostly as a supplement to your film business or have you gotten into any drone services?” Mike had an advantage of having a videography company first. At some point, his videography clients also need drone services, which made it an easy sell. One of Mike’s biggest clients is a local major construction company. They've hired him to go out every week and do visual updates--flying for 1-2 hrs, shooting 3-4 one-minute videos, 20-40 stills and a top down shot. Mike stitches all those together in Photoshop and delivers a megapixel image of the entire property from 400 feet looking down. He saves them a lot of money by providing that documentation, their project manager meets with corporate every week and needs to show them progress. David: “For a construction job where you'll shoot once a week and these projects take months, what do you typically charge for a job like that?” Mike is hired to fly once a week for 30 weeks and charges them $300 a flight. That includes 1-1 1/2 hrs of flying, culling images, making sure his videos look good, uploading and then sending them the link. This is an ongoing client, often bringing him onto another project as they’re finishing one up. David: “Were you actively reaching out to those types of clients or did they find you? How did that work come about?” I shot for many years for a large West Coast healthcare provider. They were building a medical office building where Mike lives in Sacramento and the construction company brought him on for their own projects. One job led to another. Most of my business at this point in my career is word of mouth. David: “Looking back to when you were first starting, can you think of tactics that might work in today's environment? For example, if you were starting in the drone business, didn't have history with Jensen Films, and wanted a drone only business, what do you think you would do first to get it going?” Mike says he’s expanded his video company and doing a lot of different things—drones are just one of them. For example, when he started doing photo booths, he got on Facebook and let everybody know by creating and posting short videos. Similarly, for 360VR work, they just started shooting some footage unpaid, posted it and let his friends know. A photographer friend knew about a huge condo project that was going up and needed 360 video. “What really helped me was letting the world know what I was doing and doing it well. I needed to WOW the first client I got and then over-deliver on the promises I’d made. It’s also important to continue to up my game. I’m always looking for ways to increase my skills. If you start standing still, that's a prescription to fail.” David: “So tell me a little bit about the VR stuff. When did you guys start doing that...what's that like?” One night when he was editing late, Mike stumbled on the website of a 360 videographer who’d created gorgeous 360 images of the Royal Danish wedding. Mike realized he needed to do that with his brides, so he bought the equipment and started marketing it. Since then, he’s made custom rigs for his drones and included Live 360 and Ground 360 in virtual wedding movies for his brides. Clients can link to it on Vimeo or Facebook from their desktop, laptop or phones, or use goggles. David: “How much do you charge for VR video?” Mike began charging $750 for VR wedding video, but with every new VR video, he’s raised the price to $1,000, $1,250 or $1500. It’s an add-on to a basic package for the day. An exciting thing he’s been using is the new Insta 360-1R, which is two cameras that mount on the top and bottom of the Mavic 2Pro and can shoot stills or video without that dead spot on top (see link at bottom for website for Insta 360-1R) David: “In the last five years or so, as drones have become much more affordable and the technology has gotten a lot better, how has that impacted your business, if at all?” Mike says he’s always been an early adopter because it's given him the advantage of being able to market something that no one else has. With the wedding 360s, there may be only five other people in the country that offer that for wedding packages. He tells his brides, “it's the only shot of your wedding day where you'll be able to see everyone in your wedding in one shot.” Mike says, “I’m never satisfied with where my business is. I'm always looking for different ways to help my clients put the dream and the goal of what they need and want into images.” David: “So you have corporate and weddings, you're doing construction stuff, some VR stuff and the photo booth stuff. Is there anything else that you have going on that you're excited about?” Jensen Films is contracted with a real estate company that brings in actors to stand-in inside luxury homes while Mike films them. It’s a type of lifestyle video that’s simple to do. Mike brings in the actors and, now that he’s been licensed for a number of years, he flies the drone himself. It’s also in the contract that when the house sells, they’ll pay him an extra $750 to $1,000. He also helps them by posting to his social media and giving them a little bit of advertising from his end. David: “If you had some advice to give somebody who's just starting a drone business—whether it's video, documenting construction sites, or mapping—what direction would you provide to get started?" 1-Always deliver more than you promise. Clients have come back to him again and again because he always delivers more. 2-Don't get into this industry unless you have a passion, not only for the drone work, but for the business end as well. The drone is the backend of the business. 3-Continue to improve on not only your technical flight skills, but on your creative photo and video skills, composition, movement, lighting. Whenever Mike flies for a client, he’s looking for that epic shot that will wow his clients. Connect with Mike: Website: www.jensenfilms.com Some samples of Mike’s 360VR wedding work: https://vimeo.com/262143827 https://vimeo.com/256345801 Insta360 One R: https://www.insta360.com/product/insta360-oner_twin-edition Have a Drone Business? Want to be Interviewed for Season 3? Complete this questionnaire: Drone to 1K Business Owner Application Training from Drone Launch Academy Part 107 Exam Prep Course ($50 off) Aerial Photo Pro Course ($50 off) Aerial Video A to Z Course ($100 off) Aerial Roof Inspection Pro Course ($100 off) Drones 101 Course ($20 off) Other Places to Listen iTunes Stitcher Google Play Spotify

live interview clients vr films ground west coast drones sacramento photoshop vimeo mavic mike website dji phantom david so david how mike jensen mavic pro other places 1r david do david for

Alexander Danilenko benchmarks water utility performance

jivetalking

Play Episode Listen Later Apr 20, 2020 59:12

Episode 73: Alexander Danilenko developed and managed the International Benchmarking Network of Water and Sanitation Utilities of the World Bank (IBNET) from 1998 to 2018. IBNET (https://www.ib-net.org) is the largest publicly available database of water utilities' performance. Alexander is directly involved in water reform agenda in many countries, where IBNET performance assessment tools are being used for the sector development. He works with water sector development of Uganda now. Alexander holds PhD in Environmental (Physical) Chemistry from Kazakh National Academy of Sciences and MSc in Resource Economics from University of Massachusetts, Amherst. Episode motto: "The public provision of data creates more value than it costs." Links: IBNET database: https://database.ib-net.org/DefaultNew.aspx Tariffs' database: https://tariffs.ib-net.org/ [David] How to price water for conservation and fiscal stability https://kysq.org/aguanomics/2015/04/how-to-price-water-for-conservation-in-california/

20VC: Basecamp Founder David Heinemeier Hansson on Why It Is The Biggest BS To Chase Being A Unicorn, His Relationship to Wealth and Status and Why Now More Than Ever It Is A Myth Entrepreneurs Have To Raise VC

The Twenty Minute VC: Venture Capital | Startup Funding | The Pitch

Play Episode Listen Later Apr 14, 2020 49:24

David “DHH” Heinemeier Hansson (@dhh) is the creator of Ruby on Rails, founder and CTO at Basecamp (formerly 37Signals), and the best-selling co-author of Rework and Remote: Office Not Required. If that was not enough, fun fact, he went from not having a driver’s license at 25 to winning, at 34, the 24 Hours of Le Mans race, one of the most prestigious automobile races in the world. It is often called the “Grand Prix of endurance and efficiency.” In Today’s Episode You Will Learn: 1.) How David made his way into the world of tech and startups from his childhood living in Copenhagen and how a cold email led to the founding of Basecamp with Jason Fried? 2.) What have been some of David’s core observations as people move to remote work over the last few weeks? What is the #1 mistake that 90% of teams make? How does David advise founders to approach loneliness and depression in their team? What strategies have Basecamp used to unite the team and inspire collaboration and teamwork? 3.) Why have David and Jason always tried to keep the Basecamp team as small as possible? Why does David believe one of the biggest problems is that execs have too much time? How does that manifest itself? What does David’s week look like? How does he approach meetings? 4.) Why does David hate the majority of “mission statements” today? What are the best composed of? What are the worst? What feelings does David believe your mission statement should inspire in the reader? What does David believe one needs to do to build a challenger brand today? 5.) Why has David and Basecamp always resisted the conventional path of raising VC funds? Why does David believe needs VC money is total BS? Why does David believe it is BS to chase being a unicorn? Why have founders got this so wrong today and what can they do to change? 6.) How would David describe his relationship to money? How has that relationship changed over time? What are the core challenges as one moves from a monetary to a deeper appreciation of what makes one happy? How did the transition occur for David? How does David advise others in terms of finding their moment for the transition? Items Mentioned In Today’s Show: David’s Fave Book: Erich Fromm: To Have Or To Be As always you can follow Harry, The Twenty Minute VC and David and on Twitter here! Likewise, you can follow Harry on Instagram here for mojito madness and all things 20VC. Carta simplifies how startups and investors manage equity, track cap tables, and get valuations. Go to carta.com/20vc to get 10% off. More than 800,000 employees and shareholders use Carta to manage hundreds of billions of dollars in equity and Carta now offers Fund Administration so you can see real-time data in the Carta platform and work with Carta’s team of experienced fund accountants. Go to carta.com/20vc to get 10% off.

S2/EP 2: Sinuhe Montoya from DroneQuote

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Play Episode Listen Later Apr 7, 2020 40:05

Sinuhe is Founder of DroneQuote a company that specializes in helping roofing and solar companies better understand what’s happening on a roof through drone survey imagery. Sinuhe started working installing solar panels on new roofs for residential and commercial purposes. He had to get on roofs to take measurements and conduct surveys and was afraid of heights. In thinking there had to be a better way, he bought a small drone with a camera and started seeing potential and benefits such as being able to: Take far more accurate measurements and SELL better Get a better understanding of what was happening on the roof AND save time Pay more attention to details because fear of falling didn’t prevent him from noticing details Stay SAFER! “My first $100 drone was very rudimentary; it taught me how to fly a drone and allowed me to open my mind to the concept of utilizing a drone. There was an opportunity and I learned from it.” When Sinuhe learned he could transmit an image to a receiver, he needed something more sophisticated, so, in February 2014, he sold his motorcycle to buy a real TBS (Team Black Sheep) drone for $3,400. That first drone lasted until the day he crashed into a pine tree, falling 30 feet to the ground and smashing it into smithereens. Lesson learned for anyone just starting to get into drones...don't overestimate your confidence because you will pay through the nose!” David: So, at that point, you're working for a solar installer and using the drone to make your life easier in your current job, right? Yes. The drone, Sinuhe says, enabled him to generate more sales, which made him more sales commission by using it—it paid for itself—but his company wasn’t paying for him to have it. “I realized that I had something on my hands that nobody was using for that purpose. I was also speaking with well-to-do clientele. When I entered a house whose living room was the size of my entire house, I shifted from trying to sell solar to learning what that person did to be successful.” Almost everyone said they became successful by starting a business. The seed was planted and Sinuhe started saving money to start a business. It took him two years to get his ducks in a row and leave his company to set out on his own. David: “Smart. When did you shift from working for the solar company to starting your own business? What was your plan? How did you get your first paying client?” Sinuhe started his business in 2017. For him, it’s not until you open your doors for business that you find out what’s going to work. You Droners.io was his original model. He said, “I'm going to build a website that's going to help people find drone pilots, yet I kept getting calls from people in the solar industry asking me to inspect a roof. So I shifted my focus to inspecting roofs wholeheartedly—and that was really where we started making money. “So you figure out what's working, what's not, where your opportunity is, and then shift your focus that way. With this model, I was getting paid right away for the service.” David: “How did you build that up to where people knew who you were? Did you have a lot of contacts from your days selling solar? I know you’re brave with cold-calling—for people out there who may not be as comfortable cold calling, can you walk us through a mock cold call? How do you get past the first minute of awkwardness where the other person is trying to figure out what you want?” Sinuhe makes it a point to be active on social media where he found solar companies and large roof installers. He cold called... and cold called... and cold called—which turned into opportunities. Sinuhe says,” “A lot of people see cold-calling as intimidating, but It's in your head. It’s the person's job to answer the phone and it’s only awkward if you make it so. You avoid that by doing research on who you're going to call before you call them. If you get the right information, you have a WARM call.” SInuhe mentions his most important cold-call points: Ask if they have a moment for you to offer to help them with something. Mention something you saw on LinkedIn. Reference a person and use their language, so they know you understand their company and pain points. You’ll earn their interest based on your ability to understand some of their pain points. With the person who answered the phone, make it sound as though you've already talked to the person you’re trying to reach in the past. When you get to the person you want, mention a topic they posted and offer the opportunity to help with something specific; in this way, you’re not talking about something they haven't thought about or planned for. Use open ended questions, such as “What is something that troubles you? What challenges do you face on steep roofs?. LET THEM TALK! In due time, offer a solution, such as, “I can survey your roof in a much quicker manner and more than likely at a lower cost to your company.” Even if you don’t understand the industry. If you’ve done your research, you can learn—it’s all research-based. Be willing to learn. You’re going to hear “No, I don't need your services. Thank you.” Look forward to the NOs. Count how many NOs it takes to get to YES! With every no, you're one step closer to your YES! Ask if there's anybody they know that would benefit from your services. You may get some leads. It's worth asking because the worst they can say is no. David: “What did people pay you for a typical job at the beginning and what product were you delivering? What does it take on your end to do a residential home? What data are you capturing and what do you need to process?” Sinuhe was usually charging about one $50 to $200 per flight for roof inspections, depending on the size. Now, for a large commercial building, it can be $500. For a residential home, they do a drone survey gathering details on air conditioning, service panels, water and gas lines, proximity of trees, etc. He’s using the drone to create an orthomosaic map image of the property with accurate measurements. David: “How many jobs are you getting from solar companies? For larger scale, you can hire other pilots, but if you were going to fly all those by yourself, what's the average you're charging per job?” It depends on time of year. Solar slows down at the end of the year but during the summer months, they do 50-75 jobs a month. For an average sized house, he charges $150 and if he plots his route efficiently beforehand, he can be very efficient and do 5-6 jobs a day. David: “What other customers do you have for this type of service besides solar companies? Do you use a promo video of your guys working?” According to Sinuhe, roofing companies are a tough nut to crack because they want boots on the ground. They are more receptive because they can see the value. They're getting hired by roofing and solar companies who’ve already sold the job and want to get the roof survey completed so they can move on to permitting or plans. David: “Moving forward, where do you see the biggest opportunity for people who want to use their drones for roof inspections? What tactics do you think people should be looking into in the future?” Sinuhe sees big opportunity in the solar space because it will has shown strong growth in the last 5-7 years and will continue to grow. He believes if they continue to bring down the acquisition cost to the customer, decrease the survey and installation costs, they will continue to be an attractive asset.” Connect with Sinuhe Email: smontoya@dronequote.net Website: dronequote.net Instagram: www.instagram.com Facebook www.facebook.com LinkedIn: www.linkedin.com Have a Drone Business? Want to be Interviewed for Season 3? Complete this questionnaire: Drone to 1K Business Owner Application Training from Drone Launch Academy Part 107 Exam Prep Course ($50 off) Aerial Photo Pro Course ($50 off) Aerial Video A to Z Course ($100 off) Aerial Roof Inspection Pro Course ($100 off) Drones 101 Course ($20 off) Other Places to Listen iTunes Stitcher Google Play Spotify TuneIn

S2/EP 1: Andrew Hicks from SkyPix Aerial Photography