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What if the key to innovation isn't following best practices—but seeing what others miss? I sit down with Rohit Bhargava, bestselling author, futurist, and expert in non-obvious thinking, to explore how nonprofit leaders can break free from conventional wisdom and discover fresh ideas. Rohit's latest book, Non-Obvious Thinking: How to See What Others Miss, introduces a four-step framework (SIFT) to help leaders generate better ideas, uncover hidden insights, and rethink the way they work. We'll discuss how nonprofits can apply these principles to fundraising, storytelling, innovation, and diversity & belonging—even with limited resources.If you're looking to think bigger, disrupt the status quo, and make your nonprofit stand out, this conversation is for you!In This Episode, We Discuss:✅ What “Non-Obvious Thinking” really means—and why it's a game-changer for nonprofits✅ The SIFT framework (Space, Insight, Focus, Twist) and how nonprofit leaders can use it to generate new ideas and innovative strategies✅ How to stand out in fundraising, storytelling, and donor engagement with a fresh approach✅ The power of observation—and how leaders can spot opportunities that others overlook✅ Why diversity and belonging drive creativity—and how nonprofits can foster inclusion in non-obvious ways✅ Actionable strategies for breaking out of conventional thinking—even with tight budgets and limited timeHit play now, then subscribe to Nonprofit Nation for more expert insights!Resources and Links:
In this podcast I am joined by a dream guestRohit Bhargava: Host of The Startup Playbook Podcast, The Founder of The Komo ClubWe chat about:Podcasting in 2025 and beyondThe Komo Club GenesisThe Startup Playbook PodcastPlaybook VenturesGuest Rohit's Handles⤵︎ The Komo Club Website here: https://www.thekomoclub.com/Email: rohit@startupplaybook.coHere's Rohit's LinkedIn:https://www.linkedin.com/in/rohbhargava/Heres The Startup Playbook Podcast link: https://open.spotify.com/show/0pIPF1J8KiK0VnCq5XIl03?si=6db67403426c4e0cHost Roohi Kazi's Handles ⤵︎ LinkedIn: https://www.linkedin.com/in/roohi-kazi-53174113b/Instagram: https://www.instagram.com/roohik2/#Twitter: https://x.com/roohi_krE-Mail: bizpodroohi2@gmail.comTO GET FEATURED ON “Business Podcast by Roohi” Email at: bizpodroohi2@gmail.com
Welcome to episode #970 of Six Pixels of Separation - The ThinkersOne Podcast. Rohit Bhargava isn't just a brilliant thinker, entrepreneur and bestselling author - he's also a close friend who has been a regular guest on this podcast for over fifteen years. Every time we talk, he brings fresh, non-obvious insights that challenge how we see the world. His latest book, Non-Obvious Thinking - How To See What Others Miss, continues this tradition, offering a four-step framework to help people become more observant, uncover insights, and think in a way that stands out. In this conversation, we explore how this mindset applies not just to creativity but also to the ever-changing landscape of publishing and business books. As the founder of Idea Press, Rohit has redefined what it means to be an author, building a hybrid publishing model that gives writers more control, better royalties, and an alternative to traditional publishing. We talked about the increasing volume of business books, the challenge of maintaining quality, and how shorter, more engaging formats are shaping the future of reading. Rohit also shared his perspective on book marketing in a saturated world, the role of curation in cutting through noise, and the importance of managing attention in an age of constant distraction. Beyond publishing, we dove into the broader theme of Non-Obvious Thinking - why we need to be open-minded, embrace different perspectives, and push back against the confirmation bias that dominates so much of modern discourse. It's always a pleasure catching up with Rohit, and this podcast is no exception. If you're looking for smarter ways to navigate business, creativity, and the way you absorb information, this one's for you. Enjoy the conversation... Running time: 1:02:23. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. Check out ThinkersOne. or you can connect on LinkedIn. ...or on Twitter. Here is my conversation with Rohit Bhargava. Non-Obvious Thinking - How To See What Others Miss. Idea Press. Non-Obvious Thinker Newsletter Non-Obvious Guides. Follow Rohit on X. Follow Rohit on LinkedIn. This week's music: David Usher 'St. Lawrence River'. Chapters: (00:00) - The Evolution of Idea Press and Independent Publishing. (03:03) - The Hybrid Publishing Model Explained. (05:57) - The Changing Landscape of Business Books. (09:02) - Quality vs. Quantity in Business Literature. (12:02) - The Role of Authors and Writing Quality. (15:03) - Trends in Book Formats and Reader Engagement. (18:02) - The Audiobook Dilemma. (20:52) - Emerging Themes in Business Literature. (23:59) - The Future of Book Marketing and Reader Engagement. (32:17) - Innovative Book Marketing Strategies. (35:03) - The Art of Curation in Content Creation. (38:56) - Non-Obvious Thinking: Becoming Your Best Self. (45:10) - The Science of Attention and Distraction. (49:29) - Capturing and Absorbing Information Effectively. (51:27) - Navigating Confirmation Bias. (54:50) - Expanding Horizons in a Divisive World.
The Practice of the Practice Podcast | Innovative Ideas to Start, Grow, and Scale a Private Practice
Meet Joe Sanok Joe Sanok helps counselors to create thriving practices that are the envy of other counselors. He has helped counselors to grow their businesses by 50-500% and is proud of all the private practice owners who are growing their income, influence, and impact on the world. Click here to explore consulting with Joe. […] The post Even Better Year Series: Nonobvious Thinking – The Philosophy of Rohit Bhargava | POP 1160 appeared first on How to Start, Grow, and Scale a Private Practice | Practice of the Practice.
IN CLEAR FOCUS: Marketing expert and futurist Rohit Bhargava makes a return appearance to discuss his latest book, “Non-Obvious Thinking: How to See What Others Miss.” Discover how Rohit's SIFT framework (Space, Insights, Focus, Twist) uncovers hidden opportunities and innovative solutions. Rohit shares compelling examples of non-obvious thinking in action, from questioning map accuracy to leveraging AI in creative work, while offering practical strategies for seeing beyond conventional wisdom.
In this enlightening episode of Unlock Your Potential, we sit down with bestselling author and futurist Rohit Bhargava to uncover the secrets to thinking differently and leading a more intentional life. Rohit shares his journey and how he became a master of "non-obvious thinking." From understanding behavioral economics to reawakening human connection, delaying gratification, and embracing long-term thinking, this episode is packed with actionable insights. Learn how emotions influence decision-making, how to predict trends, and why adding constraints to your lifestyle can unlock creativity and purpose. If you're ready to transform your mindset and embrace a new way of thinking, this episode is for you. Don't miss it! Check Out More of Rohit's Content Here
Many agency owners feel like their clients are putting them in a box of specific skills they're able to perform for them. And for many of us, that's not a good feeling. We're wired to think creatively and break free from that metaphorical box, but it can be hard to communicate that to our clients in a sea of competition. So, it's time to break out of that box in 2025. That means we need fresh ideas, innovative thought leadership, and non-obvious thinking. And there's nobody better to talk to us about this than Rohit Bhargava, from Non-Obvious Company. He knows exactly what it's like to be put in a box creatively, but he's even better at breaking out of it. For years, he's taken a hold of the status quo to challenge it, question it, and ask more of it so that he can stay ahead of the conversation and shape it to better serve his clients — and his agency. So join us to get inspired to do some fresh, non-obvious thinking in this week's episode. A big thank you to our podcast's presenting sponsor, White Label IQ. They're an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here. What You Will Learn in This Episode: What should be on every agency owner's mind in 2025 How to get a seat at the table and show clients you're capable of more The importance of thought leadership to make sales come to you The difference between content creation and thought leadership How to apply non-obvious thinking to our agency work Getting our clients to be more open-minded, creative thinkers with us The role of AI in the future of agencies The importance of demonstrating real connection and chemistry to both potential and current clients Trends agency owners should be paying attention to in 2025
Welcome to another inspiring episode of BUILD with Stephen Scoggins, where we explore the minds of thought leaders and innovators shaping the world today. In this episode, Stephen sits down with the brilliant Rohit Bhargava, the author and creative force behind the concept of Non-Obvious Thinking. Rohit dives deep into the importance of questioning assumptions, recognizing patterns, and cultivating open-mindedness to stand out in a noisy world. He shares practical strategies to: Embrace creativity and curiosity in your personal and professional life Train your mind to be more observant and thoughtful Navigate the balance between routine and spontaneity for better innovation Avoid the pitfalls of clickbait and focus on meaningful storytelling Whether you're an entrepreneur, creator, or simply someone looking to think differently, Rohit's insights will help you create a more thoughtful, impactful, and connected life. Grab Rohit Bhargava's latest book: https://rohitbhargava.com/thinking/ Connect with Rohit Bhargava: Website: https://rohitbhargava.com/ If you found this conversation valuable, don't forget to like, subscribe, and share it with someone who could use a fresh perspective.
Mike "C-Roc" welcomes Rohit Bhargava, a best-selling author, non-obvious futurist, and pioneering venture capitalist. Together, they dive into the value of leading with authenticity and unexpected kindness in both business and personal life. Rohit shares his unique journey from growing up in India and Washington, D.C., to traveling the world, fostering a mindset of empathy and cultural understanding. He opens up about his work helping others succeed through writing and thought leadership while staying grounded in impactful human connections. This episode explores how intentional conversations, open communication, and embracing commonalities can break down barriers in today's divided world. Whether you're an aspiring author, entrepreneur, or someone seeking to make a difference, Rohit's wisdom will leave you inspired to build meaningful relationships and lead with kindness. Don't miss this heartfelt discussion about what it truly means to make an impact! Website-https://rohitbhargava.com/ Instagram - https://www.instagram.com/rohitbb/
In this episode, we explore the importance of recognizing non-obvious trends and their implications for leadership and innovation with Rohit Bhargava, a 3-time Wall Street Journal Bestselling Author. We discuss Norway's electric vehicle advancements, the preparation for the Leadership Conclave, and methods for effective trend spotting, including the Haystack method and scenario planning. Learn how to spot the next big thing and position yourself for success. SHOWNOTES are here. Key Quotes "We can't solve the whole problem with just one part of the problem; we need to think in systems." - Zoe Routh "Leaders must create mental space to uncover insights." - Rohit Bhargava "Embrace the obvious insights; they often hold the key to broader understanding." - Rohit Bhargava Questions Asked: What are you paying attention to? How can leaders prepare for emerging trends? What role does creativity play in recognizing patterns? Take Action: Practice non-obvious thinking by observing everyday trends. Engage in scenario planning to anticipate future developments. Read Rohit Bhargava's book, Non-Obvious Thinking, for deeper insights. Tip of the Week: Review the collaboration self-checklist - available for subscribers only. Join the community here. You'll get 40 book summaries and recommendations on Leading Strategy and Performance, along with a special secret audio from my award-winning book, People Stuff. Key Moments 00:00 Welcome and Weekly Question 00:17 Electric Vehicle Revolution in Norway 01:38 Leadership Conclave Preparation 02:28 Reflecting on the Past and Future 05:43 Introducing Rohit Bhargava 06:50 Discussing Non-Obvious Trends 21:37 Breaking the Rules of Book Publishing 22:54 Time Horizons in Non-Obvious Thinking 25:37 Scenario Planning and Trend Prediction 28:39 The Haystack Method for Pattern Recognition 30:46 Surprising Insights in Non-Obvious Thinking 36:32 The Fast Three: Quickfire Questions 39:56 Podcast Wrap-Up and Listener Engagement
In this Motivational Mondays episode, we dive into the art of non-obvious thinking with Rohit Bhargava, best-selling author and marketing expert. Having spent years in the creative industry, Rohit noticed how often "creative" ideas fell flat, leading him to champion the importance of embracing the non-obvious. Rohit emphasizes how creativity often involves embracing both small and big risks. He shares how the concept of "danger" can push you out of complacency, whether it's as simple as navigating without GPS or tackling a daring new challenge. By taking these risks, even minor ones, you awaken your creative side and break free from mindless routines. The small discomfort of making a left turn Siri didn't suggest can often lead to personal growth and more confident decision-making.In this digital age, AI looms large in conversations about creativity. Rohit and Ben explored using AI as a "creative partner" when writing their book. Instead of allowing AI to write for them, they used it as a critical editor, leveraging its capabilities to point out weaknesses in their writing. This method enhanced their work without losing their distinct voice.This week, you'll learn why we should embrace danger as a part of our personal development, the power of AI to help us set parameters, and the importance of understanding your own personal brand.LEARN MORE:> > Check out Rohit's website and his new book, Non-Obvious Thinking (https://rohitbhargava.com)NSLS MEMBERS ONLY:> > Listen to the bonus episode to learn Rohit's advice to anyone who feels stuck in the same place in life (https://thens.ls/4gXETdj)Mentioned in this episode:NSLS members!
Rohit Bhargava is a person you should know and follow. He is a pioneering thinker renowned for his expertise in non obvious thinking, a philosophy he champions through his speaking, consulting and body of work. We invited Rohit to tell us about his new book, Non Obvious Thinking: How to See What Others Miss. Rohit believes in the necessity of non obvious thinkers to drive innovation and disrupt conventional business paradigms, a vision he communicates through books, podcasts, and newsletters. He also carried this through by founding Ideapress Publishing so that he could help lift up the work of other great thinkers. He firmly believes that everyone can build the skill of seeing what others miss. Highlights of our conversation: - Why encouraging individuals to embrace non obvious thinking and recognize its value in uncovering insights and generating creative ideas will help businesses thrive in the future. - A CEO must see fostering an innovative mindset as an imperative in all team members and not just a specific innovation team. - That non obvious thinking can be learned, which is why he has written his latest book. - A tenant of non obvious thinking emphasizes the importance of supporting female leaders for opportunities in business to lend to diversity and inclusivity in innovative thought processes. - Rohit is passionate about promoting innovative thinking through various platforms like podcasts, book awards, newsletters, and speaking engagements and all CEOs and business leaders need to recognize that they can also elevate their thoughts and voice in the same way. - The Non Obvious Book Awards were established to honor outstanding nonfiction and business books, promoting insightful literature and unique perspectives. Rohit Bhargava is on a mission to inspire more non-obvious thinking in the world. He is a 3-time Wall Street Journal and USA Today bestselling author of ten books and is widely considered one of the most entertaining and original speakers on trends, innovation, and marketing in the world. Rohit has been invited to deliver “non-boring” keynotes and workshops in 32 countries around the world to change the way teams and leaders think at the World Bank, NASA, Intel, LinkedIn, MetLife, Under Armour, Univision, Disney, and hundreds of other well-known organizations. Rohit's body of work, including his bestselling trend reports, aims to inspire individuals and organizations to think creatively, cover blind spots, and foster a culture of curiosity and risk-taking. To further amplify his message, he established the Non Obvious Book Awards, recognizing exceptional nonfiction and business literature, and continues to advocate for diversity and innovative thinking as catalysts for progress. Prior to becoming an entrepreneur and founding the Non-Obvious Company and Ideapress Publishing, he spent 15 years leading marketing strategy at Ogilvy and Leo Burnett where he advised global brands on human behavior, marketing, and storytelling. Connect with Rohit: Website: https://nonobvious.com/ LinkedIn: https://www.linkedin.com/in/rohitbhargava/ Amazon author page: https://www.amazon.com/stores/Rohit-Bhargava/author/B001JRWL64?ref=sr_ntt_srch_lnk_1&qid=1728051894&sr=8-1&isDramIntegrated=true&shoppingPortalEnabled=true Connect with Allison: Feedspot has named Disruptive CEO Nation as one of the Top 25 CEO Podcasts on the web and it is ranked the number 10 CEO podcast to listen to in 2024! https://podcasts.feedspot.com/ceo_podcasts/ LinkedIn: https://www.linkedin.com/in/allisonsummerschicago/ Website: https://www.disruptiveceonation.com/ Twitter: @DisruptiveCEO #CEO #brand #startup #startupstory #founder #business #businesspodcast #podcast Learn more about your ad choices. Visit megaphone.fm/adchoices
This is your October CX Pulse Check. Once a month, we check in to find out what's happening in the world of customer experience and discuss ideas and insights customer experience leaders can learn from.In this episode, Jeannie Walters is joined by special co-host Rohit Bhargava, Founder & Chief Trend Curator at Non-Obvious Company. We dissect the evolving retail landscape and examine why major players like Walmart are pushing holiday shopping earlier each year. We also delve into language tactics businesses employ, such as using terms like "inflation-free options" to entice shoppers.Exploring beyond the aisles, we touch on how technology is redefining the art world and reshaping luxury preferences. We also have fun comparing everyday items like the cult-favorite Scrub Daddy to traditional brands, showing how consumer culture influences even the most mundane products. The conversation expands to the power of understanding people and media narratives, with discussions on trends like "FridgeScaping" and viral challenges.About Rohit Bhargava:Rohit Bhargava is on a mission to inspire more non-obvious thinking in the world. He is the 3-time Wall Street Journal and USA Today bestselling author of ten books and is widely considered one of the most entertaining and original speakers on trends, innovation and marketing in the world. Rohit has been invited to deliver “non-boring” keynotes and workshops in 32 countries around the world to change the way teams and leaders think at the World Bank, NASA, Intel, LinkedIn, MetLife, Under Armour, Univision, Disney and hundreds of other well-known organizations. Prior to becoming an entrepreneur and founding the Non-Obvious Company and Ideapress Publishing, he spent 15 years leading marketing strategy at Ogilvy and Leo Burnett where he advised global brands on human behavior, marketing and storytelling. Outside his speaking and consulting, Rohit has taught persuasive speaking and global marketing as an adjunct professor at Georgetown University, is frequently quoted in the global media and writes a monthly column on non-obvious ideas for Inc magazine. Rohit lives in the Washington DC area with his wife and is a proud dad of two boys. He loves the Olympics (he's been to five!) and actively hates cauliflower.Follow Rohit on...LinkedIn: https://www.linkedin.com/in/rohitbhargavaX/Twitter: https://twitter.com/rohitbhargavaFacebook: https://www.facebook.com/rohitmarketingauthorArticles Mentioned:Walmart kicks holiday season off early (Retail Customer Experience)The Art Market Is Tanking. Sotheby's Has Even Bigger Problems. (The Wall Street Journal)The Scrub Daddy Sponge Has a Cult Following. But Is It Better Than This Wirecutter Favorite? (The New York Times: Wirecutter)Fridgescaping is everywhere. But is it safe? (The Washington Post)Resources Mentioned:Experience Investigators Website -- experienceinvestigators.comWant to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)
Episode 433 features Rohit Bhargava, who is on a mission to inspire more non-obvious thinking in the world. His new book, "Non Obvious Thinking: How to See What Others Miss", is out now.Find Rohit Online:Website: https://rohitbhargava.comLinkedin: https://www.linkedin.com/in/rohitbhargava/X (Formerly Twitter): https://x.com/rohitbhargavaYouTube: https://www.youtube.com/user/rohitbhargavaFacebook: https://www.facebook.com/rohitmarketingauthor++++++++
In this episode of "Success Leaves Clues," hosted by Dustin Plantholt and sponsored by Root Brands, listeners can expect an enthralling conversation with Rohit Bhargava, a renowned author, entrepreneur, and keynote speaker. Rohit, known for his insightful perspectives and dynamic presence, shares his unique approach to life and business. Listeners will hear about Rohit's daily routine, which is anything but routine. He shares how his days vary depending on whether he's traveling or working from home, reflecting his flexible lifestyle. He discusses his love for both coffee and chai, giving a personal touch to his morning rituals. Rohit also opens up about balancing his high-performance career with family life, including co-founding a business with his wife. He talks about how their dynamic works and the role his children have played in their entrepreneurial journey. This segment offers a glimpse into the challenges and joys of merging family and business. The conversation covers the sacrifices Rohit has made, particularly regarding his health, and how the pandemic prompted a significant lifestyle shift. He speaks candidly about the importance of health and the changes he made to prioritize it. Rohit provides valuable insights on handling public speaking and writing, especially in a world where sensitivity to diverse perspectives is crucial. He emphasizes the importance of connecting with audiences on a personal level to deliver impactful messages. For those interested in goal setting and execution, Rohit discusses his approach to measuring success and the balance between idea generation and implementation. He shares his philosophy on dealing with failures and moving forward. Throughout the episode, Rohit offers his thoughts on modern-day fears, the potential for technology inspired by science fiction, and the importance of focusing on similarities to foster better connections. He also talks about his self-care routines, his extensive reading habits, and his favorite places to travel. In a reflective moment, Rohit shares his current learning endeavors, giving listeners a sense of his continuous pursuit of knowledge. This episode is a treasure trove of wisdom for anyone looking to understand the mindset and habits of a successful entrepreneur and speaker.
With the explosion of business books over the past several years, the appeal of hybrid publishing has increased dramatically among thought leadership authors. But earning substantial market share with your business book isn't easy. In this installment of Everything Thought Leadership, bestselling author and trend-curator Rohit Bhargava walks you through the pros and cons of the hybrid publishing option and what truly makes a great insight: the kind that will spur the success of your book. Rohit is the founder of Non-Obvious Company, a consulting firm that advises businesses on how to develop non-obvious thinking. He also co-founded IdeaPress Publishing, the independent hybrid publisher that helped Buday TLP CEO Bob Buday publish his book, “Competing on Thought Leadership.” If you or your firm is looking to publish thought leadership books, you won't want to miss this episode. “Blueprint” by Jahzzar is licensed under CC BY-SA 4.0. Music set to voice over. https://freemusicarchive.org/music/Jahzzar/Ashes_1206/blueprint/ https://freemusicarchive.org/music/Jahzzar/ https://creativecommons.org/licenses/by-sa/4.0/
Discover the art of seeing beyond the obvious with "Non-Obvious Thinking.” This book offers a unique blueprint for transcending conventional wisdom, crafted by visionaries who have mastered the art of recognizing hidden patterns and connections. Ben duPont and Rohit Bhargava share their insights on adopting a mindset that embraces change and fosters creativity. Prepare to challenge your preconceived notions and unlock new perspectives with the groundbreaking strategies in this transformative guide. Whether you are a seasoned professional, an aspiring entrepreneur, or simply someone eager to broaden your perspective, this book offers invaluable insights that promise to transform the way you approach challenges and opportunities. [00:10] - About Ben duPont and Rohit Bhargava Ben duPont is the Co-founder & MD of Chartline Capital Partners. Rohit Bhargava is a keynote speaker, an entrepreneur, and an author. Ben and Rohit are both co-authors of the book, “Non-Obvious Thinking.” --- Support this podcast: https://podcasters.spotify.com/pod/show/tbcy/support
On this episode of the Startup of the Year Podcast, our host, entrepreneur, and investor, Frank Gruber (https://www.linkedin.com/in/frankgruber) is joined by Natalia Talkowska and Rohit Bhargava. Natalia Talkowska is the Founder of Natalka Design, a high-stake visual consultancy that provides communication tools to enable leaders to communicate and engage with their audiences so that they can take action. Rohit Bhargava is the Founder and Chief Trend Curator of the Non-Obvious Company, a network of experts that aims to help leaders, organizations, and individuals develop habits to see what others miss. This interview covers what it takes to think outside of the box and to see conventional practices and techniques in a new light. The group discusses marketing, identity, networking, and more. We invite you all to join our Startup of the Year community today to access the support, expert advice, and resources you need to elevate your startup by going to: www.est.us/join Thank you for listening, and as always, please check out the Established website and subscribe to the newsletter at: www.est.us Subscribe to the Startup of the Year podcast: https://podcast.startupofyear.com/ Subscribe to the Established YouTube Channel: https://soty.link/ESTYouTube *** Startup of the Year helps diverse, emerging startups, founding teams, and entrepreneurs push their companies to the next level. We are a competition, a global community, and a resource. Startup of the Year is also a year-long program that searches the country for a geographically diverse set of startups from all backgrounds and pulls them together to compete for the title of Startup of the Year. Checkout Startup of the Year at: www.startupofyear.com The program includes in-person and virtual events, including our annual SXSW startup pitch and competition. All of this culminates at our Startup of the Year Summit, where the Startup of the Year winner is announced and has an opportunity at a potential investment. Established is a consultancy focused on helping organizations with innovation, startup, and communication strategies. It is the power behind Startup of the Year. Created by the talent responsible for building the Tech.Co brand (acquired by an international publishing company), we are leveraging decades of experience to help our collaborators best further (or create) their brand & accomplish their most important goals. Check out Established at: www.established.us Connect with us on X - @EstablishedUs and Facebook - facebook.com/established.us
The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
In this episode of The Brainy Business podcast, Melina Palmer delves into the world of behavioral science and marketing with guest Rory Sutherland, vice chairman of Ogilvy UK and a prominent expert in this field. Sutherland's extensive experience in co-founding a behavioral science practice within Ogilvy, where he explores hidden opportunities in consumer behavior, makes him a valuable resource for marketers seeking to understand and leverage consumer psychology. Throughout the conversation, Sutherland provides compelling insights into the significance of unmet needs, the power of small contextual changes, and the limitations of logic in capturing consumers' true desires. His emphasis on the role of language, the impact of evolutionary psychology, and the value of testing and experimentation underscores the practical applications of behavioral science in marketing strategy development. Listeners can expect to gain a deeper understanding of consumer behavior and how to implement effective, psychology-driven marketing strategies by tuning in to this episode. In this episode: Analyzing the marriage of behavioral science and marketing to optimize consumer engagement. Identifying unmet needs in consumer behavior to drive innovative marketing strategies. Leveraging language and emotions in decision-making to influence consumer choices. Implementing small contextual tweaks for significant behavioral changes in consumer behavior. Exploring the role of evolutionary psychology in understanding and predicting consumer behavior. Show Notes: 00:00:00 - Introduction Melina introduces Rory Sutherland, vice chairman of Ogilvy UK, and highlights his expertise in behavioral science and marketing. 00:01:16 - Unseen Consumer Behavior Rory discusses the importance of small contextual changes in consumer behavior that can have significant effects on decision-making, such as the impact of a few sentences in a call center script. 00:02:05 - Met Unneeds and Unmet Needs Rory explores the concept of "met unneeds" and "unmet needs" in consumer behavior, using examples like the unnecessary handling of luggage at a luxury hotel and the psychology behind overnight parcel delivery services. 00:04:30 - The Power of Behavioral Science Melina and Rory delve into the power of behavioral science in uncovering consumer desires that may not be vocalized or captured by traditional market research, leading to billion-dollar business strategies and marketing ploys. 00:10:42 - Formative Influences Rory reflects on his early influences, including children's fables, Sherlock Holmes stories, and the principles of problem-solving backwards, shaping his interest in behavioral science and creative problem-solving. 00:15:10 - Introduction of Digital Exchanges in the UK Rory discusses the introduction of digital exchanges in the UK, allowing users to use the star and pound buttons on their phones for various functions. They tested response rates for different ordering methods, revealing unexpected results. 00:16:15 - Testing Different Ordering Methods The team conducted tests with 50,000 participants for phone-only, post-only, and a choice of both ordering methods. The response rates varied significantly, challenging the traditional assumptions of consumer behavior and ordering preferences. 00:17:57 - Understanding Consumer Behavior Rory delves into the surprising impact of offering different ordering options on consumer preferences. He suggests that the addition of choice may influence decision-making, highlighting the complexity of consumer behavior beyond traditional economic assumptions. 00:19:52 - Influence of Darwinian Thinking Rory explores the influence of evolutionary psychology and Darwinian thinking on his approach to understanding complex systems and human behavior. He emphasizes the importance of variation, selection, and experimentation in driving progress and innovation. 00:22:12 - Importance of Testing and Replicability Rory emphasizes the significance of testing in behavioral science, particularly in the context of pricing strategies. He discusses the replicability of behavioral principles and the evolutionary basis of Robert Cialdini's influential work, advocating for a thoughtful and curious approach to decision-making. 00:29:41 - The Value of Absurdist Humor in Content Creation Rory discusses the influence of absurdist humor in PBS content and the importance of having a sense of humor in behavioral science. 00:31:01 - The Magic Formula of Pricing Rory shares the story of how Netflix revolutionized its pricing model, emphasizing the psychology of pricing and the blind spots in economic assumptions. 00:34:02 - Consumer Behavior and Pricing Rory delves into the misconceptions of economic logic in consumer markets and the impact of pricing on consumer decision-making, highlighting the role of perception and context in pricing strategies. 00:35:26 - The Psychology of Price Rory discusses the significance of psychology in pricing, emphasizing that to economists, price is a number, but to consumers, price is a feeling, influenced by contextual factors. 00:40:01 - The Fallacy of Total Automation Rory criticizes the trend towards total automation in customer service, highlighting the importance of human interaction, adaptivity, and resilience in systems design. 00:43:54 - The Shift from Reading to Audiobooks Rory explains his shift from reading to using audiobooks, and how he extensively uses Google for browsing. 00:44:29 - The Value of Google Search Techniques Rory emphasizes the importance of using advanced search techniques in Google to improve the value derived from a search, and the need to teach people how to use Google effectively. 00:45:24 - The Value of Writing Rory discusses the value of writing as a process, rather than just the end product, and the concerns about the impact of AI on the value of writing. 00:46:16 - The Importance of the Advertising Process The conversation delves into the value of the process involved in creating an advertisement, and the potential drawbacks of automation in short-circuiting the creative process. 00:52:19 - Conclusion, Melina's top insights from the conversation. What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show. I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Connect with Rory: LinkedIn Twitter Ogilvy Learn and Support The Brainy Business: Check out and get your copies of Melina's Books. Get the Books Mentioned on (or related to) this Episode: Alchemy, by Rory Sutherland Transport for Humans, by Rory Sutherland and Pete Dyson Evolutionary Ideas, by Sam Tatam Influence, by Robert Cialdini The Customer Copernicus, by Charlie Dawson and Sean Meehan Top Recommended Next Episode: Interview with Sam Tatam (ep 372) Already Heard That One? Try These: Richard Chataway (ep 134) Rohit Bhargava (ep 297) Cowry Consulting (ep 131) Chris Rawlinson (ep 193) Robert Cialdini (ep 312) Social Proof (ep 87) Other Important Links: Brainy Bites - Melina's LinkedIn Newsletter Nudgestock
In honor of SXSW coming up next week, I wanted to share a previous episode with one of the keynote speakers for the conference!Rohit Bhargava is the Founder and Chief Trend Curator of the Non-Obvious Company and is widely considered one of the most entertaining and original speakers on trends and marketing in the world.Rohit believes the world needs more Non-Obvious thinking. He helps leaders and professionals to be more open minded, see what others miss and learn to anticipate the future. He is the author of seven popular business books, including his signature Non-Obvious Megatrends which has been read or shared by more than 1 million people and was a #1 WSJ bestseller + USA Today bestseller earlier this year.Outside of speaking and consulting, Rohit is also the co-founder of Ideapress Publishing - a fast growing independent publisher that specializes in working with top authors to publish beautiful business books.We talk about what a Futurist does, why he is the trend guy, what the Human Mode trend is and why it's here to stay, how starting a publishing company kept him from becoming an a&&hole, and the reasons he wanted to start supporting the South Asian community.
The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
In this episode of The Brainy Business podcast, Dr. Felicity Heathcote-Marcz shares her expertise in immersive research methodologies and ethnographic approaches, demonstrating the critical intersection between brain-friendly practices and effective business strategies. Her extensive experience in understanding cognitive biases, the power of storytelling, and the significance of empathy in decision-making processes enriches the discussion, offering actionable insights for optimizing organizational strategies. Dr. Heathcote-Marcz's deep understanding of the topic and her ability to bridge academic ethnography with industrial practices makes her a valuable resource for business leaders seeking to enhance their decision-making processes and customer engagement through brain-friendly practices. The episode provides a high-level overview of the importance of incorporating brain-friendly practices into business strategies, making it a valuable resource for leaders aiming to optimize their organizational effectiveness. In this episode, hear discussion about how to: Implement brain-friendly business strategies to optimize decision-making and customer engagement. Identify and overcome cognitive biases in decision-making for more effective and rational business choices. Harness the power of storytelling in marketing to captivate and engage your target audience. Cultivate empathy in customer understanding to enhance customer satisfaction and loyalty. Engage in virtual strategy sessions and workshops to adapt and thrive in the digital business landscape. Show Notes: 00:00:00 - Introduction Dr. Felicity Heathcote Marcz introduces her consultancy, Bare Analysis, and discusses the importance of insight and research in today's changing business landscape. 00:04:47 - Starting a Business and Seeking Mentorship Felicity shares her experience of starting a new business and emphasizes the value of seeking out mentors for guidance and support. 00:11:37 - Tips for Starting a Business Felicity encourages aspiring entrepreneurs to believe in themselves, take calculated risks, and seek mentorship from experienced business owners. 00:14:54 - Active Listening and Building Trust Felicity discusses the importance of active listening in ethnographic research and shares tips for building trust and rapport with interview subjects. 00:16:56 - Importance of Pre-research in Ethnography Felicity emphasizes the importance of pre-research in ethnography to understand the context and stakeholders. She mentions the value of mystery shopping and desktop research to gather insights before engaging with stakeholders. 00:18:21 - Building Trust in Ethnography Felicity discusses the importance of building trust with stakeholders in ethnographic research, especially when clients may perceive researchers as spies or judgmental. She highlights the need for authentic dialogue and the ethical considerations involved in the process. 00:20:30 - Active Listening in Ethnography Felicity and Melina stress the importance of active listening in ethnographic research. They caution against self-deprecating chatter and emphasize the need for researchers to speak minimally and focus on understanding the stakeholders' perspectives. 00:25:23 - Role of Ethnography in Problem Definition Felicity discusses how ethnography can help organizations understand their problems better at the beginning of a project. She emphasizes the need for in-depth problem definition to avoid jumping to technological solutions without fully understanding the problem. 00:28:16 - Balancing Questioning and Action Melina and Felicity explore the balance between asking questions and taking action. They highlight the challenge of knowing when to stop questioning and start implementing solutions, emphasizing the importance of material conditions and persuading organizations to invest more time in problem definition. 00:33:44 - Navigating Plural Futures in Organizations Felicity discusses the impact of AI and Chat GPT on research and insight, emphasizing the need for insightful research to navigate complex questions in organizations' short and medium-term strategies. 00:34:15 - Impact of AI and Chat GPT on Research Chat GPT has revolutionized research by providing sensible paragraphs from massive information. Felicity stresses the importance of insightful research for addressing complex organizational challenges. 00:37:11 - Embracing AI in Education Felicity shares a story about integrating AI into education and emphasizes the importance of embracing new technologies as part of students' future, teaching them how to use AI effectively instead of fearing it. 00:41:25 - Balancing AI Tools and Human Knowledge The discussion highlights the importance of asking the right questions and leveraging human knowledge to effectively utilize AI tools. Felicity emphasizes the balance between AI capabilities and human understanding. 00:43:30 - Ethnographic Insights for Organizations Felicity delves into the significance of ethnography in uncovering hidden problems and solutions for organizations. She shares insights from her ethnographic research with traffic officers, highlighting the importance of embodied realities in organizational understanding. 00:50:37 - Conclusion Melina's top insights from the conversation. What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show. I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Connect with Felicity: Bare Analysis Website Twitter LinkedIn Learn and Support The Brainy Business: Check out and get your copies of Melina's Books. Get the Books Mentioned on (or related to) this Episode: The Future Normal, by Rohit Bhargava and Henry Coutinho-Mason Look, by Christian Madsbjerg Collaboration is the New Competition, by Priscilla McKinney Semiotics in Retail, by Rachel Lawes Ethnographies of Work, by Felicity Heathcote-Marcz Top Recommended Next Episode: Lianne Potter Interview (ep 363) Already Heard That One? Try These: Rohit Bhargava Interview (ep 297) Felicity Heathcote-Marcz Interview (ep 324) What Problem Are You Solving? (ep 126) Rachel Lawes Interview (ep 191) Priscilla McKinney Interview (ep 196) Questionstorming (ep 215) Nudging for Good at Walmart (ep 206) Other Important Links: Brainy Bites - Melina's LinkedIn Newsletter
Join Erin and Rohit Bhargava in a fascinating conversation about the power of non-obvious thinking. From discussing the transformative Haystack Method to exploring how AI is revolutionizing creativity, this episode is packed with insights on how to cultivate a non-obvious mindset to stand out in a crowded world. Rohit Bhargava is on a mission to inspire more non-obvious thinking in the world. He is a keynote speaker and a 3-time WSJ bestselling author of nine books on marketing, innovation, diversity and trends including his #1 bestseller Non-Obvious Megatrends and his new 2023 book, The Future Normal. In this episode you'll hear: 1. What are some of the biggest, most unique trends he sees for the near future, including things like Impact Hubs and even Making Weather 2. Why he always eats left handed, even though he's not 3. Why most things WON'T be obsolete in the future and why this matters 4. Why you should choose the window seat vs the aisle seat on planes ... and metaphorically 5. What he observes most in meetings that many others don't, and what you can do differently if you can notice it too Subscribe to Rohit's newsletter: https://nonobvious.com/subscribe/ Visit Rohit's Website:https://nonobvious.com/ If you'd like quick tangible tips and practical corporate career advice to level up your authentic leadership, download the 10 simple “plays” to stop selling out and start standing out at https://bauthenticinc.mykajabi.com/freebie To connect with Erin and/or Nicole, email: hello@bauthenticinc.com If you like jammin' with us on the podcast, b sure to join us for more fun and inspiration! Follow b Cause on Twitter (really it's mostly Nicole) Follow Erin on LinkedIn or Instagram Join the b Cause Podcast Facebook Group Take our simple, fun and insightful"What's your workplace superhero name?”quiz Unleash your Authentic Superpower with Erin's book,"You Do You (ish)" Check out our blog for more no-BS career advice Work with Us Or just buy some fun, authentic, kick-ars merch here DISCLAIMER: This episode is not explicit, though contains mild swearing that may be unsustainable for younger audiences. Tweetable Comments “I think we all want a little more ‘not obvious'. We all want something that we haven't heard before.” “If you really concentrate your attention on focusing on the things that are most likely to open your perspective and you seek out those sources of information, you become better at identifying those things that will move your intellect forward.” “Curation is the ultimate method for transforming noise into meaning.” “I took something that would've taken me six hours as a professional who knows what I'm doing. And AI as a collaborator, allowed me to do it in 90 minutes.”
Join Erin and Rohit Bhargava in a fascinating conversation about the power of non-obvious thinking. From discussing the transformative Haystack Method to exploring how AI is revolutionizing creativity, this episode is packed with insights on how to cultivate a non-obvious mindset to stand out in a crowded world. Rohit Bhargava is on a mission to inspire more non-obvious thinking in the world. He is a keynote speaker and a 3-time WSJ bestselling author of nine books on marketing, innovation, diversity and trends including his #1 bestseller Non-Obvious Megatrends and his new 2023 book, The Future Normal. In this episode you'll hear: 1. What are some of the biggest, most unique trends he sees for the near future, including things like Impact Hubs and even Making Weather 2. Why he always eats left handed, even though he's not 3. Why most things WON'T be obsolete in the future and why this matters 4. Why you should choose the window seat vs the aisle seat on planes ... and metaphorically 5. What he observes most in meetings that many others don't, and what you can do differently if you can notice it too Subscribe to Rohit's newsletter: https://nonobvious.com/subscribe/ Visit Rohit's Website:https://nonobvious.com/ If you'd like quick tangible tips and practical corporate career advice to level up your authentic leadership, download the 10 simple “plays” to stop selling out and start standing out at https://bauthenticinc.mykajabi.com/freebie To connect with Erin and/or Nicole, email: hello@bauthenticinc.com If you like jammin' with us on the podcast, b sure to join us for more fun and inspiration! Follow b Cause on Twitter (really it's mostly Nicole) Follow Erin on LinkedIn or Instagram Join the b Cause Podcast Facebook Group Take our simple, fun and insightful"What's your workplace superhero name?”quiz Unleash your Authentic Superpower with Erin's book,"You Do You (ish)" Check out our blog for more no-BS career advice Work with Us Or just buy some fun, authentic, kick-ars merch here DISCLAIMER: This episode is not explicit, though contains mild swearing that may be unsustainable for younger audiences. Tweetable Comments “I think we all want a little more ‘not obvious'. We all want something that we haven't heard before.” “If you really concentrate your attention on focusing on the things that are most likely to open your perspective and you seek out those sources of information, you become better at identifying those things that will move your intellect forward.” “Curation is the ultimate method for transforming noise into meaning.” “I took something that would've taken me six hours as a professional who knows what I'm doing. And AI as a collaborator, allowed me to do it in 90 minutes.”
The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
In this episode of The Brainy Business podcast, you'll hear an insightful conversation between host Melina Palmer and guest Prince Ghuman, a renowned neuromarketer and author. The discussion centers around the importance of incorporating neuroscience and psychology in marketing strategies. Prince emphasizes the need for marketers to understand human behavior and behavior science in order to create more effective campaigns and improve customer satisfaction. He discusses concepts like pattern recognition, the mere exposure effect, and the balance between novelty and familiarity. Prince also explores the adoption curve and how different consumer segments prefer varying degrees of newness and safety. By incorporating these insights into your marketing strategies, you can better connect with consumers and optimize your marketing efforts. This episode provides valuable knowledge and practical tools for marketers seeking to enhance their marketing strategies and campaigns. In this episode, you will: Discover the untapped potential of incorporating neuroscience and psychology in your marketing strategies for more effective customer engagement. Unravel the concept of NAS (new and safe) and unlock its impact on consumer preferences, positioning your brand as a trusted choice in the market. Gain a deep understanding of the adoption curve and learn how to appeal to different consumer segments, maximizing your marketing efforts for better ROI. Harness the power of pattern recognition to identify consumer preferences and create meaningful brand connections that drive loyalty and repeat business. Explore the shared responsibility of consumers and marketers in shaping the digital landscape, ensuring ethical practices that foster trust and satisfaction in the online marketplace. Show Notes: 00:00:00 - Introduction, Melina introduces the episode and welcomes Prince Ghuman as the guest. They discuss the intersection of behavioral science and marketing and Prince's background in the field. 00:02:08 - Prince's Background and Playbook, Prince shares his journey into the world of behavioral science and marketing. He discusses his experience working at startups and established corporations, as well as his transition to becoming a professor. Prince highlights the importance of neuroscience and psychology in marketing and mentions the playbook he developed over the years. 00:06:12 - Principles vs. Hard Science in Neuromarketing, Prince explains the division between principles and hard science in neuromarketing. He emphasizes the significance of understanding the principles of human behavior and psychology in marketing, even if neuroimaging is not accessible to all marketers. 00:08:23 - The Importance of Principles in Neuromarketing, Prince discusses the importance of principles in neuromarketing and how they can be applied to improve marketing strategies. He mentions the lack of emphasis on neuroscience and psychology in traditional marketing curricula and highlights the need for more practical applications of behavioral science in marketing. 00:10:00 - Applying Decision-Making Science to Marketing, Prince mentions the book Thinking, Fast and Slow by Daniel Kahneman and its significance in understanding decision-making. However, he emphasizes the need for tactics and practical applications of decision-making science in marketing and customer experiences. He envisions a future where neuromarketing principles are integrated. 00:15:00 - Evolution of Marketing and A/B Testing, The conversation begins with a discussion about the evolution of marketing and the use of A/B testing. The guest emphasizes the importance of understanding the psychological underpinnings behind marketing strategies and conducting more scientifically informed tests. 00:16:30 - Why We Like What We Like, The guest introduces the concept of the mere exposure effect, which states that the more we are exposed to something, the more likely we are to prefer it. They also discuss the idea of "new and safe," where people are attracted to things that are both novel and familiar. Understanding this concept can help brands come up with better product tests and launch strategies. 00:18:16 - The Psychological Context of Product Adoption, The guest explains how the psychological context of product adoption is often overlooked. Early adopters are more accepting of imbalances between new and safe, while late adopters prefer safety. Understanding this can help brand managers tailor their launch strategies and target different segments of the market. 00:21:14 - Using Familiarity and Novelty in Product Launches, The guest uses the example of Oreo cookies to illustrate how brands can incorporate familiarity and novelty to attract mass market appeal. By sandwiching a new flavor between familiar elements, brands can grab attention and break through established patterns, even if the new flavor itself doesn't sell well. 00:24:34 - Pleasure in Pattern Recognition, Prince addresses a question about why humans derive pleasure from pattern recognition. 00:29:31 - The Use of Game Mechanics in Engagement, The guest talks about how game mechanics are being used across various genres of games to increase engagement. He gives examples of sports games like NBA, soccer, FIFA, and NFL, as well as board games like Monopoly. Unpredictability is a key factor in increasing engagement, and this is seen in social media apps like Facebook, Instagram, and TikTok, where users are constantly scrolling to see what comes up next in their feed. 00:30:46 - Engagement 2.0 and Compulsive Behavior, The guest discusses how engagement in digital products, like social media apps, can lead to compulsive behavior. The unpredictability of what comes next on these platforms keeps users engaged and scrolling. He emphasizes that engagement is only a few steps away from compulsive behavior and explains why some apps have come under fire for exploiting this. 00:34:57 - The Role of Users in Data Science and Behavior Modeling, The guest points out that while tech companies are often criticized for using data science unethically, users also play a role in this behavior modeling. He suggests that consumers need to be willing to pay for digital products and services if they want to see a change in the way data science is used. He compares it to the organic food movement, where consumers demanded and paid a premium for healthier options. 00:36:27 - Marketers' Responsibility in Understanding Neuroscience, The guest emphasizes the importance for marketers to understand neuroscience and psychology in order to create better products and experiences for consumers. 00:43:10 - Importance of Understanding Your Customers, Understanding your customers' goals and communication preferences is crucial in business. Avoid comparing yourself to others and focus on meeting your customers' needs. This is the foundation of Melina Palmer's book What Your Customer Wants and Can't Tell You. 00:43:37 - Conclusion, Melina's top insights from the conversation. What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show. I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Connect with Prince: Follow Prince on LinkedIn Follow Prince on Twitter PopNeuro website Learn and Support The Brainy Business: Check out and get your copies of Melina's Books. Get the Books Mentioned on (or related to) this Episode: Blindsight, by Prince Ghuman and Matt Johnson Neurobranding, by Peter Steidl Thinking, Fast and Slow, by Daniel Kahneman Crossing the Chasm, by Geoffrey Moore The Tipping Point, by Malcolm Gladwell Top Recommended Next Episode: Neuroscience and Behavioral Economics, with Matt Johnson (ep 160) Already Heard That One? Try These: Indistractable, with Nir Eyal (ep 290) The Life-Saving Skill of Story, with Michelle Auerbach (ep 288) A More Beautiful Question, with Warren Berger (ep 200) Branding That Means Business, with Matt Johnson (ep 231) Disney: A Behavioral Economics Analysis (ep 292) Availability Bias (ep 310) Familiarity Bias (ep 149) Relativity (ep 12) Get Your DOSE Of Brain Chemicals (ep 123) Habits (ep 256) The Power of Habit (ep 22) Non-Obvious Thinking with Rohit Bhargava (ep 297) Surprise & Delight (ep 276) McDonalds' Irrational Loyalty Program (ep 279) Other Important Links: Brainy Bites - Melina's LinkedIn Newsletter We Asked: Why Does Oreo Keep Releasing New Flavors?
Today on the Banking Transformed podcast, we dive into a discussion about the coming decade with none other than Rohit Bhargava, a trend curator and author of the compelling book, "The Future Normal." Rohit's insights challenge conventional wisdom and give us a thought-provoking glimpse into how society can evolve in the realms of living, thinking, and thriving at a time when change is happening faster than ever before. With his book providing a roadmap of the significant changes ahead, we explore the implications for individuals, businesses, and indeed, the future of banking. This enlightening conversation will expand your perceptions of what's possible and how you and your organization can be future-ready.
Live again from the inaugural South by Southwest Sydney festival of tech and culture, The Betoota Advocate talks to the type of unconventional expert that you can only hear speak at events like this. Author, futurist, social commentator and diehard Olympics enthusiast, Rohit Bhargava talks about the near future. What can we expect from technological developments? Are these technological developments in safe hands? And of course…. Artificial IntelligenceSee omnystudio.com/listener for privacy information.
The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
In episode 325 of The Brainy Business podcast, host Melina Palmer interviews Christian Madsbjerg, author of the book Look and an expert in human observation. Madsbjerg discusses the importance of observation in understanding human behavior and helping organizations make better decisions. He emphasizes that many companies make big mistakes by not asking the right questions and relying too heavily on data abstractions and groupthink. According to Madsbjerg, companies need to constantly study the questions that are most meaningful in their industry in order to stay relevant and successful. Christian highlights the necessity of observing and describing social phenomena before forming opinions and challenges individuals and companies to question their assumptions. Madsbjerg introduces the concept of hyper-reflection, which involves analyzing how people pay attention, to gain deeper insights into human behavior. The conversation provides valuable insights into the power of observation and description in understanding the world around us and making more informed decisions. In this episode: Recognize the critical importance of keen observation in comprehending complex human behavior. Learn about the pitfalls and misleading aspects of treating the human brain like a digital interface. Delve into the influence and impact of societal constructs on human behavior. Harness the capacity of hyper-reflection to delve deeper into your own thoughts and perceptions. Appreciate the added value of integrating observational techniques into scientific enquiry. Show Notes: 00:00:00 - Introduction to Christian Madsbjerg and his Background Melina introduces Christian Madsbjerg, the author of the book Look, and discusses his background in utilizing observation techniques to help organizations better understand human behavior. 00:02:45 - The Importance of Asking the Right Questions Asking the right questions makes a huge difference for companies. They discuss the dangers of jumping into problem-solving mode without fully understanding the problem. Christian explains how companies that fail to constantly study meaningful questions often struggle to adapt and remain successful in their industries. 00:07:49 - The Class on Human Observation Christian shares his experience creating and teaching a class on human observation at the New School in Manhattan. The class focused on using observation techniques inspired by philosophy and anthropology to study social phenomena. He explains that the book is a reflection of that class, allowing more people to learn about observation. 00:11:50 - The Journey of Observation and Curiosity Christian discusses his natural inclination towards observation and curiosity. He reflects on how studying philosophy and different historical perspectives helped him develop a deeper understanding of the assumptions we make about the world. He emphasizes the importance of observing without preconceived opinions and describes observation as a technique for scrutinizing our own assumptions. 00:14:49 - Perception and Intuition Christian challenges the misconception that humans perceive the world as atomistic data. He explains that humans perceive things holistically, seeing things as part of a larger social context rather than as individual data points. He highlights the importance of understanding the relationship 00:18:17 - The Danger of Comparing Computers to Human Brains, Comparing computers to human brains can lead to a misunderstanding of what it means to be human. Humans are not just intellectual beings; much of our experience and understanding comes from our bodies and the spaces we inhabit. 00:19:55 - The Problem with Having Strong Opinions, Having strong opinions about everything can create a filter between us and the world. It prevents us from seeing things objectively and directly, as we interpret everything through a political or opinionated lens. 00:21:54 - The Importance of Describing Social Phenomena, In order to better understand the world and the work we do, we need to study and describe the social phenomena at the center of our work. By understanding the context and dynamics of a situation, we can provide better advice and make more informed decisions. 00:25:30 - Case Study: Observing Fundraising Strategies, By observing people in the streets trying to raise funds for the white rhinos, a student learned valuable lessons about effective fundraising. He discovered that gentle and subtle approaches were much more successful than aggressive or shaming tactics. 00:30:44 - The Power of Hyper Reflection, Hyper-reflection is a type of attention that allows us to observe how others pay attention. By practicing hyper-reflection, we can better understand the dynamics and behaviors of people and organizations, leading to innovation and positive change. 00:35:36 - The Importance of Observation and Description, Christian discusses the importance of observing and describing social phenomena in order to gain insight and break down biases and prejudices. He emphasizes the value of feeling connected to the world and having a direct relationship with it. 00:37:35 - Building Trust and Observing Humans, Melina mentions how this work reminds her of an Apple Fitness' “Time To Walk” episode with Jane Goodall she recently listened to. Christian draws a parallel between Jane Goodall's observations of chimpanzees and his own observations of humans. He highlights the need to build trust with people in order to accurately describe and understand group dynamics and assumptions. 00:40:11 - Different Perspectives on the Same Phenomena, Christian recognizes that he and Melina approach the same phenomena from different angles, with behavioral science and cognitive science on one side and philosophical perspectives on the other. They agree on the importance of diverse methods and techniques in gaining insight. 00:42:33 - Observation in Science, Christian and Melina discuss the role of observation in scientific breakthroughs and paradigm shifts. They agree that observation is at the heart of good science and that scientists should incorporate more observation into their work. 00:44:50 - Conclusion, Melina's top insights from the conversation. What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show. I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Learn and Support The Brainy Business: Check out and get your copies of Melina's Books. Get the Books Mentioned on (or related to) this Episode: Look, by Christian Madsjberg Sensemaking, by Christian Madsjberg The Moment of Clarity, by Christian Madsjberg A More Beautiful Question, by Warren Berger Both/And Thinking, by Wendy Smith and Marianne Lewis Connect with Christian: Follow Christian on LinkedIn Christian's website Top Recommended Next Episode: How Minds Change, with David McRaney (ep 210) Already Heard That One? Try These: For The Culture, with Marcus Collins (ep 305) Survivorship Bias (ep 110) What Problem Are You Solving? (ep 126) Mental Accounting (ep 282) What is Cognitive Semiotics? (ep 259) Using Semiotics in Retail, with Rachel Lawes (ep 191) Non-Obvious Thinking, with Rohit Bhargava (ep 297) Habits (ep 256) Solving Modern Problems with a Stone-Age Brain (ep 237) Confirmation Bias (ep 260) Biases Toward Others – Including Groups (ep 314) Fundamental Attribution Error (ep 268) The Overwhelmed Brain and Its Impact on Decision Making (ep 32) Functional Fixedness (ep 194) A More Beautiful Question, with Warren Berger (ep 200) Evolutionary Ideas, with Sam Tatam (ep 204) Focusing Illusion (ep 89) Anthropology, Market Research and BE, with Priscilla McKinney (ep 196) Using Ethnography in Business (ep 324) Other Important Links: Brainy Bites - Melina's LinkedIn Newsletter
The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
In this episode of The Brainy Business podcast, guest Leidy Klotz shares his research on the psychology of subtraction and its importance in decision-making and problem-solving. Klotz discusses how our natural instinct is to add rather than subtract when trying to improve a situation, and he provides insights into why this is the case. He explains that humans have a desire to display competence, and adding to a situation is a visible way to demonstrate that we can deal with the world effectively. However, Klotz argues that we can also display competence through subtracting, but it may require more effort to make it noticeable. He shares studies conducted with LEGO structures, itineraries, recipes, and computer grids, which consistently showed that people overwhelmingly choose to add rather than subtract. The episode explores concepts such as loss aversion and the IKEA effect, which contribute to our preference for adding. The conversation also touches on the concepts of minimalism and essentialism, and how subtracting can be a powerful tool for displaying competence and achieving goals effectively. Listeners will gain valuable insights into the psychological biases that hinder effective decision-making and problem-solving, and learn practical strategies to prioritize and achieve what truly matters. In this episode: Discover the pivotal role subtraction plays in effective decision-making and problem-solving. Learn how our instinctive preference for addition can obstruct optimal solutions. Grasp how to confront biases and initiate shifts towards a subtractive mindset. Understand the immense benefits of streamlining and eliminating needless aspects of daily life. Acquire empowering strategies for integrating subtraction practices into your everyday living. Show Notes: 00:00:00 - Introduction, Melina Palmer introduces the episode and its focus on the power of subtraction with Dr. Leidy Klotz. She emphasizes the importance of optimization, reduction, and efficiency in various areas of life. 00:03:20 - Dr. Leidy Klotz's Background, Dr. Klotz shares his background in engineering and how his interest in sustainability led him to behavioral science. He highlights the overlap between engineering, architecture, and behavioral science in terms of creative application and design. 00:08:56 - Uncommon Paths to Behavioral Science, The conversation explores the diverse backgrounds of behavioral scientists, including Dr. Klotz's experience as a professional soccer player. They discuss how different disciplines, like marketing and sports, can contribute to the field of behavioral science. 00:11:50 - Personal Backgrounds and Professional Work, Melina and Dr. Klotz discuss how personal backgrounds, such as being an opera singer or playing basketball, can shape a person's approach to problem-solving. They highlight the value of diverse experiences in the field of behavioral science. 00:13:35 - Introduction to Subtract, Dr. Klotz introduces his book, Subtract, and explains how it explores the concept of subtraction as a means of optimization. He discusses the relationship between design, sustainability, and the creative application of behavioral science principles. 00:15:26 - The Instinct to Add, Leidy discusses how our first instinct when trying to improve something is to add, rather than subtract. This instinct is seen across various contexts, including LEGO structures and itineraries. The guest also mentions a study where people were given a task to make quadrants symmetrical and found that people overwhelmingly added blocks instead of removing them. 00:17:27 - Overlooking Subtraction, The guest explains that our tendency to overlook subtraction is due to various factors such as loss aversion, the endowment effect, and the IKEA effect. The book explores these factors and delves into the biological, cultural, and economic forces that contribute to our preference for adding. 00:18:47 - Science-Informed Strategies, Leidy discusses the latter half of the book, which focuses on utilizing science-informed strategies to get better at subtraction. By understanding the science behind our inclination to add, we can develop strategies to improve our ability to subtract. Leidy emphasizes the importance of creating a list of "stop doings" instead of solely focusing on a long list of to-dos. 00:21:06 - Minimalism and Essentialism, Leidy notes the connection between the book's concept of subtraction and minimalism and essentialism. He and Melina highlight the value of decluttering and getting rid of excess in order to display competence. Leidy also mentions the satisfaction that comes from having a focused to-do list with achievable tasks. 00:30:08 - The Importance of Subtraction, The conversation begins with the idea that subtraction is often overlooked in our society, and how we need to shift our mindset to value subtraction as much as addition. The guest, Leidy Klotz, mentions historical figures like Da Vinci and Lao Tzu who understood the importance of subtraction for design perfection and gaining wisdom. 00:31:01 - Subtraction as a Valuable Skill, Klotz discusses how his book aims to help people understand the science and stories behind subtraction, and encourages readers to adapt the principles to their own lives. He emphasizes the importance of subtracting first and how it can lead to better decision-making and problem-solving. 00:32:48 - Overcoming Challenges with Subtraction, Klotz addresses the challenges people face when considering subtraction, such as loss aversion and the fear of regret or guilt. He suggests mindset shifts, such as reframing subtraction as a positive improvement and emphasizing the benefits of subtracting. He also highlights the role of valence in perception and the value of thinking of add and subtract as complementary approaches. 00:35:53 - Add and Subtract, Klotz discusses the misconception that add and subtract are opposites and explains how they can coexist as complementary ways to make change. He encourages people to consider both options and think about the potential gains and losses associated with each. This mindset shift can lead to more effective decision-making and problem-solving. 00:44:27 - Introduction to the Book Work Well, Play More, Melina introduces the book Work Well, Play More by Marcey Rader, which builds upon the concepts of productivity and distraction introduced in "Indistractable." The book focuses on three areas: productivity, clutter, and health, providing a twelve-month approach to improve each area and reclaim time and mental well-being. 00:45:02 - Conclusion, Melina's top insights from the conversation. What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show. I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Learn and Support The Brainy Business: Check out and get your copies of Melina's Books. Get the Books Mentioned on (or related to) this Episode: Subtract, by Leidy Klotz The Life-Changing Magic of Tidying Up, by Marie Kondo Essentialism, by Greg McKeown How to Change, by Katy Milkman Work Well, Play More, by Marcey Rader Connect with Leidy: Leidy on LinkedIn Leidy on Twitter Leidy's website Top Recommended Next Episode: Quit, with Annie Duke (ep 227) Already Heard That One? Try These: NUDGES and Choice Architecture (ep 35) Non-Obvious Thinking, with Rohit Bhargava (ep 297) Endowment Effect (ep 139) Focusing Illusion (ep 89) Indistractible, with Nir Eyal (ep 290) How To Change, with Katy Milkman (ep 151) The Elements of Choice, with Eric Johnson (ep 174) Functional Fixedness (ep 194) A More Beautiful Question, with Warren Berger (ep 200) Evolutionary Ideas, with Sam Tatam (ep 204) Anchoring & Adjustment (ep 11) Bikeshedding (ep 99) The Overwhelmed Brain and Its Impact on Decision Making (ep 32) IKEA Effect (ep 112) Loss Aversion (ep 316) Behavioral Storytelling, with David Paull (ep 289) Other Important Links: Brainy Bites - Melina's LinkedIn Newsletter Leidy at the University of Virginia
The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
In this episode of The Brainy Business podcast, host Melina Palmer interviews Kate Gigax, founder of Development Corps, to discuss the transition from “Act One” to “Act Two” in one's career and life. The conversation focuses on being confident in expressing what you want and the value you bring. Kate emphasizes the importance of finding time for oneself and engaging in self-reflection. She encourages listeners to break up their schedules and find small pockets of time for rejuvenation and self-discovery. Through personal examples, she demonstrates how taking risks and pursuing what feels out of the ordinary can lead to greater success and fulfillment. The episode challenges the misconception that transitioning to Act Two always means becoming an entrepreneur. Kate and Melina highlight that there are various paths to finding fulfillment and creating change, whether it's within existing structures or through entrepreneurship. They emphasize the need for self-worth and believing in one's capabilities beyond societal expectations. Listeners of this episode will gain practical advice on navigating transitions, finding personal fulfillment, and becoming confident in expressing their value. By embracing self-reflection, taking risks, and designing their own path, individuals can create a more meaningful Act Two in their careers and lives. In this episode: Discover the art of embracing Act Two in your professional and personal life for renewed achievement. Learn why introspection and ‘me-time' are essential for your mental health and holistic success. Unearth the thrill and potential benefits of venturing into uncharted, even taboo, territories. Grasp the courage to voice your needs and showcase your worth confidently. Explore ways to find fulfillment that extend beyond starting your own business and learn why variety is important. Show Notes: 00:00:00 - Introduction, Melina Palmer welcomes Kate Gigax to The Brainy Business podcast and introduces her as a leadership coach and facilitator with expertise in organizational psychology and neuroscience. 00:03:23 - Connection to Arizona State University, Kate discusses her connection to Arizona State University and her work with Robert Cialdini, Steve Neuberg, Doug Kenrick and Dave Lundberg-Kenrick on the Psych for Life initiative, which aims to make peer-reviewed psychological research more accessible. 00:07:42 - Psychological Contracts, Kate explains her research on psychological contracts, which are the expectations and perceptions individuals have about their relationship with their organization. She discusses the impact of breaches in these contracts and the importance of effective communication in managing change. 00:11:25 - Managing Change and Preserving Relationships, Kate emphasizes the role of managers and supervisors in preserving relationships and managing change effectively. She highlights the importance of open communication, empathy, and acknowledging the difficulty of the situation. 00:14:40 - Leadership Development and Coaching, Kate discusses her work as an executive coach and her focus on helping high-achieving individuals navigate their careers and define their own success. She emphasizes the importance of mindset shifts and rewiring old thinking habits for achieving success and fulfillment. 00:16:10 - Importance of Difficult Conversations, Melina and Kate discuss the significance of having difficult conversations in the workplace and how they contribute to building trust and maintaining a high relational psychological contract. They emphasize the need for clear communication, transparency, and addressing challenging topics in order to foster a positive work culture. 00:17:53 - Recommended Resources on Difficult Conversations, Melina suggests listening to Kwame Christian's podcast, Negotiate Anything, and watching his Ted Talk on difficult conversations. They also mention Stephen M.R. Covey's episode on The Speed of Trust and Scott Miller's book, The Ultimate Guide to Great Mentorship, which provides valuable insights on setting boundaries. 00:19:08 - The Implicit Parts of Culture, Kate highlights the importance of being intentional about addressing the implicit parts of organizational culture. They discuss how implicit cultural norms around conflict and boundaries can impact relationships and collaboration. They encourage leaders to be transparent and deliberate in fostering a positive work culture. 00:23:39 - Repairing Breached Contracts, The guest advises leaders to have difficult conversations to repair breaches in the psychological contract. They emphasize the need for consistency, action, and acknowledging fault. They also discuss the importance of helping employees feel valued and recognized, as this contributes to repairing relationships and maintaining trust. 00:26:35 - The Power of Recognition and Specific Feedback, Kate emphasizes the importance of recognizing and appreciating employees' contributions in a specific and meaningful way. She shares the SBI model and why it is one of her go-to recommendations for people to use. 00:30:18 - The Desire for Simpler Jobs, Many people daydream about having simpler jobs that are less stressful, but in reality, these jobs may not provide the fulfillment and satisfaction they think they want. High achievers often find ways to excel in any role and end up back where they started. 00:31:34 - Act Two: Middle Career, Act Two occurs in middle career when individuals go through a transition period. This often happens due to a breakdown, such as burnout or a wake-up call. Act Two is about designing a life based on personal wants and needs, rather than striving for success. 00:37:25 - Starting Act Two, Starting Act Two can be overwhelming, especially for those who have been focused on others and their careers. Starting small by identifying personal wants and needs is crucial. Developing reflective practices, clarifying values, and recognizing strengths are key steps in the transition to Act Two. 00:39:37 - The Importance of Values, Knowing one's values is essential in Act Two. Values act as guideposts for decision-making and help individuals align their actions with what truly matters to them. Values can also provide clarity when facing difficulties or making important life and career choices. 00:42:43 - Doubling Down on Strengths, Act Two is about betting on oneself and building a career around personal values and strengths. Utility players in Act One, who try to be everything for everyone, must shift their focus to double down on their unique abilities and become 00:44:26 - The Importance of Finding Time, Kate and Melina discuss the importance of finding time for oneself. Melina shares insights from Cassie Holmes' book, Happier Hour, that people are happiest when the have between two and five hours of discretionary time during the day. She shares about the need to break up the 2-hour time commitment into manageable chunks. 00:46:09 - Embracing the "Wouldn't It Be Cool If" Mindset, Kate introduces the concept of the "Wouldn't it be cool if" mindset and encourages listeners to explore their own version of what they would love to do, regardless of feasibility. 00:47:55 - Challenging Limiting Beliefs, Act Two is about challenging the belief that certain goals are impossible and pushing beyond your comfort zone to achieve even greater success. Kate encourages listeners to design their own path instead of playing within someone else's design. 00:51:44 - Selling Your Value, Kate emphasizes the importance of selling your ideas and passions with confidence to attract the right people and opportunities. It's about claiming your worth and showing the value you bring to the table. 00:54:09 - Conclusion, Melina's top insights from the conversation. What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show. I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Learn and Support The Brainy Business: Check out and get your copies of Melina's Books. Get the Books Mentioned on (or related to) this Episode: Finding Confidence in Conflict, by Kwame Christian The Speed of Trust, by Stephen M.R. Covey What Your Employees Need and Can't Tell You, by Melina Palmer The Ultimate Guide to Great Mentorship, by Scott Miller Happier Hour, by Cassie Holmes Connect with Kate: Follow Kate on LinkedIn Follow Kate on Instagram Development Corps website Top Recommended Next Episode: Happier Hour, with Cassie Holmes (ep 257) Already Heard That One? Try These: Framing (ep 296) Influence Is Your Superpower, with Zoe Chance (ep 308) You Have More Influence Than You Think, with Vanessa Bohns (ep 197) Non-Obvious Thinking, with Rohit Bhargava (ep 297) Habits (ep 256) Reciprocity (ep 238) Confirmation Bias (ep 260) The Overwhelmed Brain and Its Impact on Decision Making (ep 32) Vulnerability Loops (ep 229) How To Have Difficult Conversations at Work, with Kwame Christian (ep 107) Ultimate Guide to Great Mentorship, with Scott Miller (ep 307) The Speed of Trust, with Stephen M.R. Covey (ep 320) Influence, with Robert Cialdini (ep 312) Solving Modern Problems with a Stone-Age Brain (ep 237) Other Important Links: Brainy Bites - Melina's LinkedIn Newsletter
The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
This episode of The Brainy Business podcast features an insightful interview with Stephen M. R. Covey, author of The Speed of Trust. Covey shares his expertise on building trust through transparency and authenticity, drawing from his personal experience within Franklin Covey. He explains how trust serves as the foundation for effective relationships and collaboration within teams. Covey dives into the quantifiable value of trust, showcasing its impact on speed and cost. He shares two compelling examples to illustrate the economic benefits of trust, including the power of referrals and Warren Buffett's surprisingly successful acquisition deal. Throughout the conversation, Covey emphasizes the need for discernment in extending trust and the importance of creating a high trust culture. The episode provides practical insights and actionable strategies for leaders and managers to nurture trust within their organizations. By listening to this episode, business leaders can gain a deeper understanding of the economic and psychological benefits of trust and learn strategies to foster trust within their teams for increased productivity and success. In this episode: Realize the significant role trust plays in enhancing teamwork, productivity, and collaboration. Uncover the transformative power of transparency and authenticity within organizations, through the personal experiences of Stephen M. R. Covey. Appreciate the crucial interplay between trust and successful change management during periods of organizational transitions. Discover the foundational role of trust in boosting both speed and cost efficiency in business operations and its impact on economic outcomes. Identify the balance and discernment imperative in extending trust, a concept encapsulated as 'Smart Trust.' Show Notes: 00:00:00 - Introduction, Melina introduces the episode and welcomes Stephen M.R. Covey, the son of Stephen R. Covey, author of The 7 Habits of Highly Effective People. They discuss Stephen's family legacy and how he has built upon his father's work with a focus on trust. 00:02:18 - The Importance of Trust, Stephen explains the concept of trust and how it impacts relationships and organizations. He shares a personal story about the Franklin Covey merger and the importance of transparency and authenticity in building trust. 00:06:11 - Trust and the Covey Legacy, Stephen discusses how his family legacy and the reputation of his father have influenced the level of trust people have in him. He emphasizes the importance of backing up trust with skills and research. 00:08:37 - The Gift of Transparency, Stephen shares a story about a meeting he had with the Franklin Covey employees after the merger. By being open, transparent, and addressing their concerns, he was able to build trust and create a stronger team. 00:13:13 - Calming the Elephant, Melina relates Stephen's story to the concept of “calming the elephant,” referring to addressing the underlying concerns and fears that people have during times of change. She shares an example of how taking the time to listen to an employee's personal stress helped improve their productivity. 00:14:44 - The Economics of Trust, Stephen discusses the economic impact of trust in organizations, and explains how his formulas for the economics of trust work. 00:15:20 - The Power of Understanding, Understanding others increases influence and builds trust, leading to better teamwork and improved outcomes. 00:17:15 - The Economics of Trust, Trust affects speed and cost in any relationship or environment. When trust decreases, speed decreases and cost increases. Conversely, when trust increases, speed increases and cost decreases. 00:20:33 - Examples of Trust in Action, Trust is a vital factor in word-of-mouth referrals, where trust leads to faster and less costly acquisitions. Stephen shares an example from Warren Buffett's handshake deal, which was completed quickly and without the traditional due diligence process due to high trust. 00:25:44 - The Cost of Distrust, Distrust leads to longer processes and higher costs, as seen in increased airport security measures and compliance rules after corporate scandals. The cost of distrust is real, while the dividends of high trust can be monetized. 00:28:22 - Balancing Trust and Caution, It is possible to be both too trusting and too suspicious. Finding the balance of smart trust involves being aware of potential risks while also recognizing the costs of not trusting enough and stifling creativity and innovation. 00:31:05 - The Importance of Smart Trust, Stephen Covey discusses the concept of smart trust, which involves assessing the likelihood, cost, and consequences of extending trust to someone. He emphasizes the importance of credibility and judgment in determining how much trust to give and acknowledges that blindly trusting someone who has proven to be untrustworthy is not wise. 00:32:33 - Building Trust and Overcoming Fear, Covey explains that extending trust can lead to great outcomes and results, as most people respond well to being trusted. He encourages leaders to focus on the 95% of trustworthy individuals and not let the 5% of untrustworthy people define their approach. Covey suggests using judgment and assessing the risk before trusting someone, but also highlights the importance of not being overly cautious and missing out on possibilities. 00:36:04 - The Power of High Trust Cultures, Covey discusses how high trust cultures can be more effective and accountable than rules-based cultures. He explains that when trust is present, people hold each other accountable and the culture itself becomes a reinforcer of trust. Covey emphasizes the need for organizations to design for the majority of trustworthy individuals rather than focusing on the few untrustworthy individuals. 00:37:29 - One More Behavior: Practicing Accountability, Covey introduces the behavior of practicing accountability, which involves creating agreements and expectations with individuals and allowing them to take responsibility for evaluating their own performance. He believes that involving people in the accountability process can build trust and lead to greater commitment and engagement. 00:46:15 - The Power of Trust, Trust is the most inspiring form of human motivation and brings out the best in people. 00:46:30 - Conclusion Melina's top insights from the conversation. What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show. I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Learn and Support The Brainy Business: Check out and get your copies of Melina's Books. Get the Books Mentioned on (or related to) this Episode: The Speed of Trust, by Stephen M.R. Covey Friction, by Roger Dooley What Your Employees Need and Can't Tell You, by Melina Palmer 7 Habits of Highly Effective People, by Stephen R. Covey Indistractable, by Nir Eyal Connect with Stephen: Speed of Trust Website Stephen on Twitter Stephen on LinkedIn Top Recommended Next Episode: Vulnerability Loops (ep 229) Already Heard That One? Try These: Influence Is Your Superpower, with Zoe Chance (ep 308) You Have More Influence Than You Think, with Vanessa Bohns (ep 197) Non-Obvious Thinking, with Rohit Bhargava (ep 297) Framing (ep 296) Endowment Effect (ep 139) Indistractible, with Nir Eyal (ep 290) Friction with Roger Dooley (ep 274) Magic Words, with Jonah Berger (ep 301) Social Proof (ep 87) Habits (ep 256) Reciprocity (ep 238) Confirmation Bias (ep 260) Biases Toward Others – Including Groups (ep 314) Fundamental Attribution Error (ep 268) The Overwhelmed Brain and Its Impact on Decision Making (ep 32) IKEA Effect (ep 112) How Minds Change, with David McRaney (ep 210) Other Important Links: Brainy Bites - Melina's LinkedIn Newsletter
The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
Eden Brownell, director of behavioral science at MPulse Mobile, joins Melina Palmer on The Brainy Business podcast to discuss the application of behavioral science in healthcare delivery. The conversation, which was conducted live at Greenbook's IIEX North America conference, delves into the use of behavioral interventions to drive behavior change in healthcare. Brownell shares two case studies that highlight the power of storytelling, social influence, and understanding user experience to improve patient engagement and outcomes. From using videos to simulate the consequences of non-compliance to leveraging loss aversion, the episode demonstrates the effectiveness of behavioral design in healthcare. Brownell emphasizes the importance of addressing real barriers to behavior change and tailoring interventions to the specific needs and motivations of the target audience. Everyone interested in implementing evidence-based behavioral strategies to improve engagement and behavior change will find this episode insightful and practical (it's not just for the healthcare industry). Delve into the cutting-edge fusion of behavioral science and healthcare, and its role in optimizing patient results. Learn about the intriguing complexities of healthcare compliance and the psychology behind procrastination and time discounting. Be intrigued by real-world examples of how behavioral science can massively up the ante when it comes to adherence of medical tests. Discover the transformative power of personalized interventions in enhancing health outcomes with the aid of technology. Understand the synergy between behavioral science and healthcare as a pivotal solution to overcoming prevalent health barriers. Show Notes: 00:00:00 - Introduction, Melina Palmer introduces the podcast episode and welcomes Eden Brownell, the Director of Behavioral Science at MPulse Mobile. This episode is a replay of the live podcast interview conducted at Greenbook's IIEX North America conference. 00:03:24 - Getting to Know Eden Brownell, Eden shares her background and how she got into the field of behavioral science, drawing on her love for understanding human behavior and psychology. 00:06:35 - The Intersection of Theater and Behavioral Science, Eden discusses how her background in theater research has influenced her love for research and understanding human behavior. 00:08:57 - The Challenges of Healthcare Compliance, Melina and Eden explore the issue of compliance in healthcare and how behavioral science can help address it. They discuss the concept of present bias and its impact on healthcare decisions. 00:12:07 - Overcoming the Say-Do Gap, The conversation dives into the say-do gap and the challenges of committing to future actions. Eden shares a case study on healthcare compliance and how behavioral science can be applied to improve outcomes. 00:15:26 - Overcoming Engagement Challenges, Eden discusses the challenges of getting people to engage with colon test kits and the importance of getting their attention. They conducted an A/B test using behavioral science messaging to create a sense of ownership (leveraging loss aversion) and found a significant increase in engagement. 00:17:33 - The Endowment Effect and Psychological Barriers, The endowment effect is discussed as a psychological factor that increases the value of something once it is owned. The guest explains how reframing the message to create a sense of ownership can overcome psychological barriers and increase the likelihood of engagement. 00:19:15 - Increasing Engagement with Colon Test Kits, The results of the A/B test showed a 10-15% increase in engagement when using behavioral science messaging and the endowment effect. Eden discusses the importance of addressing barriers and lowering the perceived effort for members to complete the test. 00:20:44 - Next Steps: Completing the Colon Test Kits, The next step is to focus on increasing completion rates for those who have opted in to receive the test kit. Eden discusses using AI and natural language processing to identify barriers and provide resources to overcome them. 00:26:22 - Using AI to Overcome Barriers, AI is used to identify common barriers mentioned by members and provide targeted responses. Eden emphasizes the importance of allowing barriers to be uncovered and addressing them in real time to increase engagement. 00:30:13 - Encouraging Behavior Change, Eden discusses the importance of using nudges and partitions to encourage people to opt in for important activities such as cancer screenings. She emphasizes the need to make the process simple and streamlined while highlighting the value of health care and preventing cancer. 00:31:29 - Successful Storytelling with Video, Eden shares a passion project that involved using video to promote diabetic eye screening. By utilizing loss aversion and creating an emotional impact, the video successfully increased the click rates for scheduling eye exams by over 200%. 00:35:01 - Using Emotion and Storytelling, Eden discusses the power of emotion and storytelling in driving behavior change. By creating videos that evoke strong emotions and resonate with the audience, it becomes easier to connect people to their future selves and encourage them to take action. 00:39:10 - Leveraging Self-Determination Theory, Eden talks about the impact of self-determination theory and social proof in healthcare. By providing real-life experiences and engaging content, such as videos of moms sharing their concerns and experiences, it becomes easier to spark engagement and provide valuable information to individuals. 00:42:19 - Simplifying the Experience, Eden emphasizes the importance of simplifying the experience for individuals. By reducing complexity and perceived effort, it becomes easier to encourage behavior change and make the overall experience more enjoyable and engaging. Examples include incorporating moments of sunshine and removing unnecessary friction. 00:45:50 - Boosting Engagement and Motivation, The discussion focuses on using social aspects and storytelling to drive engagement and motivation in healthcare. By sharing stories and creating content that can be shared with friends and family, healthcare providers can have a bigger impact on the health and well-being of their members. 00:46:51 - Presenting Health Plans to Prioritize Health, Health plans are often focused on making money, but there is an opportunity to push them to prioritize the healthcare of their members. By testing ideas like sharing messages and content that can be easily shared on social media, health plans can have a broader impact on the health of their members and their extended group. 00:47:33 - Messaging and Social Proof, The conversation highlights the importance of messaging and social proof in healthcare. Simply stating statistics like "one in four women will get breast cancer" may not have the desired impact because people often think they won't be the one affected. Finding ways to effectively communicate and simplify these statistics using images and videos is crucial. 00:48:14 - Simplifying Healthcare Information, The discussion emphasizes the need to simplify healthcare information, especially considering low literacy levels and health literacy levels. Using images, videos, and infographics can help bridge the literacy gap and make healthcare information more understandable and accessible. 00:49:16 - Conclusion, Melina's top insights from the conversation. What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show. I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Learn and Support The Brainy Business: Check out and get your copies of Melina's Books. Get the Books Mentioned on (or related to) this Episode: Engaged, by Amy Bucher Friction, by Roger Dooley Behavioral Science in the Wild, by Dilip Soman and Nina Mazar What Your Customer Wants and Can't Tell You, by Melina Palmer Designing for Behavior Change, by Stephen Wendel Connect with Eden: Follow Eden on LinkedIn MPulse Mobile Top Recommended Next Episode: Engaged, with Amy Bucher (ep 164) Already Heard That One? Try These: Loss Aversion (ep 316) Influence Is Your Superpower, with Zoe Chance (ep 308) You Have More Influence Than You Think, with Vanessa Bohns (ep 197) The Life-Saving Skill of Story, with Michelle Auerbach (ep 288) Behavioral Storytelling, with David Paull (ep 289) Non-Obvious Thinking, with Rohit Bhargava (ep 297) Priming (ep 252) Framing (ep 296) Endowment Effect (ep 139) NUDGES and Choice Architecture (ep 35) Social Proof (ep 87) Partitioning (ep 254) Using Semiotics in Retail, with Rachel Lawes (ep 191) Behavior Change at WW and Beyond (ep 98) Behavioral Science Testing In Real Businesses (ep 94) Behavioral Science in the Wild, with Dilip Soman (ep 241) Designing for Behavior Change with Stephen Wendel (ep 116) Other Important Links: Brainy Bites - Melina's LinkedIn Newsletter
The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
The art of storytelling plays a critical role in engaging and captivating an audience during presentations. A good story has the power to capture attention, foster emotional connections, and render complex ideas more relatable and understandable. However, the effectiveness of storytelling lies in its delivery. Presenters should aim to weave their key messages into a compelling narrative that provides value to the audience. Troy Andrews discusses the importance of storytelling in presentations using the metaphor of the Brooklyn Bridge which he used extensively in his book, Bridges and Barriers. In his view, the bridge represents the journey of taking an audience from one point to another, with the barriers symbolizing the obstacles or concerns that can hinder this process. By leveraging storytelling, Troy suggests that presenters can facilitate this journey more effectively, turning obstacles into opportunities for engagement and interaction. His unique approach to storytelling in the book doesn't follow a linear format, reflecting the idea that confident presenters can break from tradition to create more memorable and impactful presentations. In this episode: Discover the secrets behind creating powerful presentations that captivate and inspire. Decode the crucial role audience analysis plays in delivering meaningful and persuasive speeches. Learn how the strength lies in vulnerability and collaboration to foster trust and uplift your confidence. Understand the impact of strategic storytelling to craft enthralling presentations – even when you're just pitching for more budget next quarter. Learn the value of confidence (and practice) and the role it plays in giving compelling presentations. Show Notes: 00:00:00 - Introduction, Introduction to the podcast episode and the guest, Troy Andrews. He is the author of the book Bridges and Barriers and specializes in applying behavioral science and persuasion theory to presentations. 00:02:23 - Troy's Background and Transition, Troy shares his background in the construction industry and how his experience in communication and project management led him to pursue a career in presentation coaching. He discusses his move to Shanghai, China, in 2008 and his passion for behavioral economics and science. 00:06:15 - Leveraging Presentations for Career Growth, Troy emphasizes the importance of using presentations as an opportunity to shape others' perception of you and advance your career. He suggests focusing on the adjectives or nouns you want to be known for and strategically incorporating them into your presentations. 00:08:31 - The Role of Persuasion in Presentations, Troy highlights the role of persuasion in presentations and the misconception that there is a magic pitch or specific words that guarantee agreement. He discusses the importance of audience analysis and finding common ground to establish rapport and influence others. 00:12:53 - Genuine Connection and Persuasion, Troy shares an example of using audience research to establish a genuine connection with a potential client and how it positively influenced their conversation. He emphasizes the line between persuasion and manipulation and the importance of genuine care and thoughtfulness in establishing rapport. 00:15:06 - Building Relationships and Gaining Influence, Troy shares a story about how Benjamin Franklin won over an opponent by discovering their shared love for rare books. By finding common ground and asking for help, a mentor-mentee relationship was formed, leading to increased trust and support. 00:19:19 - The Art of Woo, Troy recommends "The Art of Woo" (link below) as a book that explores the principles of influence and persuasion. He highlights the importance of understanding influential people within an organization and tailoring presentations to address their concerns. 00:20:51 - Overcoming the Confidence Barrier, Melina and Troy discuss the challenge of confidence in presentations. They emphasize the need for confidence to be backed up by thorough audience analysis and preparation. Practice, understanding the audience's worries, and being well-versed in the content are key to building confidence. 00:24:33 - The Importance of Presentation Structure, Melina shares the importance of structuring presentations with a clear arc and a central message. By guiding the audience through a storytelling journey and incorporating emotional elements, presenters can create impactful and memorable presentations. 00:28:09 - Embracing Failure and Building Real Confidence, Troy promotes the idea of embracing failure and being okay with uncertainty. Real confidence comes from giving your best effort and being resilient, even in the face of potential failures. Building confidence through exposure and experience is key. 00:31:14 - Focusing Illusion in Presentations, The conversation discusses the focusing illusion in presentations, where presenters often fixate on one thing they think the audience is paying attention to (like when they messed up that word), but in reality, the audience may not notice or care about it. Tips are shared on how to avoid getting hung up on minor details and maintain confidence during presentations. 00:32:38 - Overcoming the Fear of Public Speaking, Troy emphasizes the importance of building confidence when it comes to public speaking. Exposure therapy is suggested as a way to gradually overcome the fear. Starting with small actions like asking questions in meetings can help individuals become more comfortable expressing themselves and eventually improve their presentation skills. 00:35:48 - Storytelling and the Brooklyn Bridge, Troy shares how he came up with the idea of using the Brooklyn Bridge as a metaphor for presentations in his book, Bridges and Barriers. He wanted to simplify the concept of carrying the audience across from one point to another and highlight the importance of addressing barriers that may prevent them from accepting the message. The non-linear storytelling approach in the book is discussed. 00:45:48 - Importance of Personal Style and Confidence in Presentations, Melina and Troy discuss the importance of personal style in presentations and how it can help people remember you. He emphasizes the need to be confident and comfortable with your choices, whether it's your clothing or hairstyle. Being true to yourself and owning it is key. 00:46:24 - Overcoming Fashion Norms and Embracing Individuality, Melina shares how she started wearing sneakers to conferences instead of uncomfortable shoes, and how she owns his choice by wearing bright, bold colors. She mentions that most people don't say anything at all, and those who do have had kind things to say. It's about being comfortable with your own truth. 00:48:08 - Troy's Top Tip for Better Presentations, Troy recommends a practical practice for improving presentation skills. He suggests recording a 1-minute video of yourself every day for a month, using an app like PowerPoint with an AI coach to track your progress. He advises focusing on energy and turning up the voltage to engage your audience. 00:50:21 - The Power of Energy in Presentations, Troy emphasizes the importance of energy in presentations and how it can make a significant difference in how it is received by the audience. 00:39:04 - Conclusion, Melina's top insights from the conversation. What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show. I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Learn and Support The Brainy Business: Check out and get your copies of Melina's Books. Get the Books Mentioned on (or related to) this Episode: Bridges and Barriers, by Troy Andrews The Art of Woo, by G. Richard Shell and Mario Moussa Influence, by Robert Cialdini Presuasion, by Robert Cialdini Influence Is Your Superpower, by Zoe Chance Connect with Troy: Follow Troy on LinkedIn Presentation Persuasion Website Top Recommended Next Episode: Influence, with Robert Cialdini (ep 312) Already Heard That One? Try These: Influence Is Your Superpower, with Zoe Chance (ep 308) You Have More Influence Than You Think, with Vanessa Bohns (ep 197) Reciprocity (ep 238) Unity (ep 216) Vulnerability Loops (ep 229) Rebrand, Refresh or Reinforce? (ep 44) The Life-Saving Skill of Story, with Michelle Auerbach (ep 288) Behavioral Storytelling, with David Paull (ep 289) Non-Obvious Thinking, with Rohit Bhargava (ep 297) Focusing Illusion (ep 89) Priming (ep 252) Framing (ep 296) Magic Words, with Jonah Berger (ep 301) What is Cognitive Semiotics? With Sarah Thompson (ep 259) Other Important Links: Brainy Bites - Melina's LinkedIn Newsletter Pratfall Effect
The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
Understanding cognitive biases can inform marketing and advertising strategies in businesses. Availability bias causes individuals to rely on immediate information, which is easily accessible, instead of thorough research. If it comes to mind easily, we think it is more true or likely than if it doesn't come to mind as easily. Of course, that isn't always the case. Availability bias can deeply influence decision-making processes both within a company and for its customers. For businesses, understanding this bias can provide pivotal insights about consumer behavior--one great way to use this, which host Melina Palmer discusses in detail throughout the episode, is in pitching your business and getting PR. During the podcast, Melina vividly illustrates the concept through examples, such as the typically contrasting associations with the words "shark" and "cow." She points out that these associations are borne out of the easily available information about these animals, rather than a comprehensive understanding of their respective behaviors. (Which do you think is more deadly? If you said a shark...you're in for a surprise!) Understanding availability bias and how it can be leveraged is essential for business owners and marketers to craft strategies that share the right message at the right time. In this episode: Unlock insights into availability bias and its impact on decision-making. Hear some fun examples -- like, should you be more scared of sharks or cows? -- that will show how your own mind is tricking you regularly. Learn why you should be following trends (and predicting them) so you communicate the right messages at the right time. Hear the fascinating story of the diamond industry and how they used availability bias to shape the narrative. Find out what HARO is, and how it can help your business to gain visibility along with availability bias. Show Notes: 00:00:00 - Introduction, Melina Palmer introduces the episode and explains that availability bias is one of her favorite concepts from behavioral economics. She mentions that availability bias is the tendency to judge the likelihood of something happening based on how easily examples come to mind. 00:01:10 - Importance of Availability Bias, Melina explains that availability bias is important because it affects our perception of risk and influences our decision-making. She gives examples of how availability bias can impact our view of certain events or situations. 00:09:06 - Swapping Out Questions, Melina discusses how our brains often swap out difficult or unfamiliar questions with easier ones (known as satisficing). She uses the example of solving a complex math problem and how our brains substitute it with a range of possible numbers instead. This swapping out can lead to / go hand-in-hand with availability bias. 00:11:21 - Impact of Stories and Personal Experiences, Melina explains that stories and personal experiences have a significant impact on availability bias. Our brains are more likely to remember and be influenced by vivid examples and stories rather than statistics or abstract information. 00:14:01 - Applying Availability Bias in Business, Melina advises businesses to be mindful of availability bias when developing their strategies. She emphasizes the importance of using social media as a tool to support other business objectives rather than relying solely on it for monetary gain. (Will 1 million YouTube downloads a month make you rich?) 00:18:00 - How Our Brains Associate Information, Our brains associate information in very literal ways. Melina shares examples of travel to Norway increasing dramatically because of a cartoon, and skyrocketing sales in Mars bars when the Mars rover was in the news. Aligning your business with popular topics can help boost your visibility and engagement. 00:19:07 - Being Aware of Trends, Stay aware of what's trending in social media, news, and pop culture. Find ways to connect your business to these trends and get associated with what people are talking about and searching for. Especially in areas that may seem unrelated (more on that as we go). 00:20:46 - The Power of Rose Gold, Rose gold has become a popular trend, and businesses that offer products in this shade can attract customers who are actively seeking it. By using scarcity and availability, you can create a buzz and fuel interest in your offerings. If rose gold isn't cool anymore by the time you are listening to this – or not aligned with your brand – what is the new “it” color? What is the Pantone color of the year, for example? 00:23:50 - Making Your Own Luck, Instead of waiting for opportunities to come your way, actively seek ways to connect your business to current conversations and trends. Look for unique and unexpected angles that can make you stand out from the crowd. 00:26:19 - Combinatorial Thinking, Combining seemingly unrelated ideas or concepts can lead to innovative and novel solutions. Don't limit yourself to obvious connections; think outside the box and explore new possibilities for your business. 00:37:36 - The Success of the Diamond Advertising Campaign, The advertising agency reported impressive results in its campaign, with diamond sales increasing by 55% in the United States from 1938 to 1941. The campaign focused on the emotional value of diamonds and created a new form of advertising that has been widely imitated. 00:38:48 - The Impact of De Beers' Advertising, De Beers continued to innovate its advertising approach, creating the "Diamonds are Forever" line in 1947 and utilizing television and a diamond information center. They even changed marriage traditions in Japan to incorporate diamond engagement rings. De Beers' advertising efforts led to a significant increase in diamond sales and a 100-fold increase in sales value by 1979. 00:42:12 - Importance of Research and Timing, De Beers understood the importance of solid research and finding new ways to reach consumers. They leveraged the popularity of influential figures, such as the royal family, to increase interest in their products. 00:44:04 - Conclusion, Melina's top insights from the conversation. What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show. I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Learn and Support The Brainy Business: Check out and get your copies of Melina's Books. Get the Books Mentioned on (or related to) this Episode: Contagious, by Jonah Berger Magic Words, by Jonah Berger A More Beautiful Question, by Warren Berger Thinking Fast and Slow, by Daniel Kahneman The Hype Handbook, by Michael F. Schein Top Recommended Next Episode: How to Successfully Pitch Your Business (ep 177) Already Heard That One? Try These: Anchoring & Adjustment (ep 11) Relativity (ep 12) The Truth About Pricing (ep 5) Priming (ep 252) Framing (ep 296) Herding (ep 264) Social Proof (ep 87) Scarcity (ep 270) Questionstorming, with Mars (ep 215) The Life-Saving Skill of Story, with Michelle Auerbach (ep 288) Behavioral Storytelling, with David Paull (ep 289) Non-Obvious Thinking, with Rohit Bhargava (ep 297) Other Important Links: Brainy Bites - Melina's LinkedIn Newsletter Cows Are Deadlier Than You Ever Knew Human Shark Bait In the War Between Sharks and People, Humans Are Killing It Why ‘Success' on YouTube Still Means a Life of Poverty Frozen Has Massively Increased Tourism to Norway Rose gold: The fashion trend that just won't go away HARO Have You Ever Tried to Sell a Diamond? The ‘Oprah effect:' Does everything she touch turn to gold?
For the Summer of 2023, a dozen futurists talk about what life will be like for humans in 30 to 50 years. Each guest is asked to paint a picture of the changes that we will experience between now and 2053 or 2073. Then they are asked what mistakes we are making today that the people of 2073 will look back at in disbelief. The goal of these episodes is to spark the imagination of listeners about the future we have the ability to create.In this episode, futurist Rohit Bhargava paints a picture of life in 2053. Rohit talks about the growing desire for analog experiences that deepen human connection, innovative ways for ending loneliness, the future of virtual relationships, and how we will manage our authentic selves in a multi-versal world. Rohit also talks about the future of space exploration. He ends the conversation by talking about some of the things that we are doing today that the people of 2073 will look back at in disbelief. Rohit Bhargava is on a mission to inspire more non-obvious thinking in the world. He is the #1 Wall Street Journal and USA Today bestselling author of nine books and is widely considered one of the most entertaining and original speakers on disruption, trends and marketing in the world. Prior to becoming an entrepreneur and founding two companies, he spent 15 years leading brand strategy at Ogilvy and Leo Burnett where he advised global brands on human behavior, marketing and storytelling.
The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
Dr. Zoe Chance emphasizes the importance of examining problems from different perspectives and setting long-term goals for success. Approaching problem-solving differently can result in innovative solutions that others might overlook. By aligning these objectives with Zoe's "magic question," individuals can foster a sense of collaboration and create opportunities for progress. Throughout the podcast, Dr. Chance shares stories of how people have successfully applied the magic question in various situations. For instance, she recounts the story of Gloria Steinem, who addressed the issue of sex trafficking in a Zambian village by asking the magic question, leading to a revelation that an electric fence was required to protect crops from elephants. Such examples reinforce the importance of aligning long-term goals with the magic question in order to effectively influence and create meaningful change. This episode, which features many insights from Zoe's book, Influence is Your Superpower, also highlights the importance of saying "No" (with a challenge to do so to every request for 24 hours) and the interesting way she set up her book chapters (along with some tips for aspiring authors). In this episode, you will be able to: Enhance your connections and communication through the strength of influence. Achieve better work-life balance by saying 'no' and outlining clear-cut boundaries. Embrace an innovative way of addressing problems and designing future targets. Comprehend the workings of decision-making and how to convince others with competence. Show Notes: 00:00:00 - Introduction, Melina introduces Zoe Chance and her book Influence Is Your Superpower. She highlights the relevance of the topic to the upcoming guest, Vanessa Patrick's book, The Power of Saying No. 00:03:24 - From Theater to Sales, Zoe talks about her experience in theater and how it helped her develop the skills to communicate, move, and connect with people. She also narrates her experience in sales, door-to-door sales, telemarketing, and marketing, where she learned about rejection and the importance of being comfortable with saying (and hearing) no. 00:06:44 - The Power of No, Zoe introduces her 24-hour no challenge, which she did for a whole month one November, and the 24-hour no challenge she gives her students. She explains how saying no can help build healthy relationships and create space in one's life. She also emphasizes the importance of not justifying one's no and the need to disentangle the request from the relationship. 00:10:23 - Handling Objections, Zoe talks about handling objections in sales training, addressing all the different kinds of objections that someone might have. She reveals that most sales training is about handling objections. She adds that it is often a good idea not to justify one's no because it can create a way for them to convince you to change your mind. 00:13:00 - The Worst Thing They Can Say is No, Zoe explains the mindset that "the worst thing they can say is no," -- how this is both helpful and harmful. 00:15:33 - Framing and Half Chapters, Zoe discusses her use of framing in her book, Influence Is Your Superpower, and how she structured the chapters to include shorter chapters between longer ones to create more momentum and ease of reading. She also shares her love for Harry Potter and how she used references to create a little magic for readers. 00:19:16 - The Magic of Harry Potter, Melina and Zoe bond over their love for Harry Potter and share their experiences visiting the Harry Potter Studios outside London. They discuss the level of thoughtfulness and detail that went into creating the world of Harry Potter and how it inspires them in their own work. 00:23:49 - The Power of Framing, Zoe explains the concept of framing and shares an example from her idol, Derren Brown, a mind reader and illusionist who is a master at directing attention. She discusses how framing works to focus our attention on one thing and make us ignore everything else, and how this is a metaphor for how our brain makes decisions. 00:29:22 - The Influence of Derren Brown, Melina and Zoe discuss the work of Derren Brown and how he is an expert in influence, even though he is not an academic. They share examples of how he uses questioning techniques to get people to believe certain things and how he can get them to choose something different from what they originally wanted. 00:31:38 - The Importance of Experimentation, Zoe emphasizes the importance of experimentation in behavioral science and how it is critical to test and iterate on things. 00:31:31 - Setting Goals and The Magic Question, Dr. Zoe Chance shares tips on setting long-term goals and using the magic question to collaborate and problem-solve with others. The magic question involves asking "What it would take...?" to achieve a specific goal or overcome an obstacle. By doing this, it shifts the mindset from resistance to collaboration, and the other person becomes committed to supporting the outcome. 00:35:20 - Personal Journey of Transformation, The book Influence Is Your Superpower is a personal journey of transformation to becoming someone that people want to say yes to. It provides readers with the tools needed to gain influence through personal and professional relationships. The book is focused on collaboration and problem-solving to achieve goals. 00:37:06 - Connecting with Zoe Chance, The best way to get the book Influence Is Your Superpower is through Zoe Chance's website, Zoechance.com. You can connect with her on Twitter, where she shares tips and engages with readers. She encourages readers to share how they use the tips from the book. 00:38:39 - Using the Magic Question, The magic question "What would it take?" is a simple yet powerful tool that can be used to achieve goals and overcome obstacles. It involves asking the other person what it would take to achieve a specific goal or overcome an obstacle. This approach shifts the mindset from resistance to collaboration and helps to identify the roadmap needed to achieve the desired outcome. 00:39:14 - Conclusion, Melina's top insights from the conversation. What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show. I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Learn and Support The Brainy Business: Check out and get your copies of Melina's Books. Get the Books Mentioned on (or related to) this Episode: Influence Is Your Superpower, by Zoe Chance You Have More Influence Than You Think, by Vanessa Bohns Magic Words, by Jonah Berger The Power of Saying No, by Vanessa Patrick What Your Employees Need and Can't Tell You, by Melina Palmer Connect with Zoe: Zoe on Twitter Follow Zoe on LinkedIn Zoe's Website Top Recommended Next Episode: A More Beautiful Question, with Warren Berger (ep 200) Already Heard That One? Try These: Framing (ep 296) You Have More Influence Than You Think, with Vanessa Bohns (ep 197) Influence, with Robert Cialdini (ep 157) 5 Years, 299 Episodes, These Are Your Favorites (ep 299) Getting Along, with Amy Gallo (ep 269) A More Just Future, with Dolly Chugh (ep 247) Non-Obvious Thinking, with Rohit Bhargava (ep 297) What is Questionstorming? (ep 215) Priming (ep 252) Framing (ep 296) What is Cognitive Semiotics? With Sarah Thompson (ep 259) Leveraging Metaphor, with Olson Zaltman (ep 181) Magic Words, with Jonah Berger (ep 301) The Sense of Sight (episode 24) The IKEA Effect (ep 112) Other Important Links: Brainy Bites - Melina's LinkedIn Newsletter Zoe's Yale Faculty Page How to Make a Behavior Addictive: Zoë Chance at TEDxMillRiver Derren Brown, The Apocalypse Derren Brown, Perfect Present
When I lived in Hong Kong, which was not all that long ago, there were these rather complicated-looking ATMs around town, covered with instructions to help you correctly feed a passbook into them without the staples causing problems. I never actually saw a passbook in the flesh, but they were explained to me as a paper-based statement of record that you updated as needed, like an automated receipt stamp after a significant deposit or withdrawal, rather than the statements the bank sent to you on month end. Since I had internet banking, I never looked any deeper. But not everyone has internet banking.Rohit Bhargava started his career in banking the year I was born, so he experienced passbooks in their prime, and he was running a retail bank in Malaysia when they were phased out. The arrival of text messages had made them less popular for most customers, and now only a shrinking segment of less tech-savvy consumers relied on them. As a result, the economics went underwater from the bank's point of view. Rohit realised that, so he helped the bank convert to monthly statements. But Rohit also realised that that shrinking segment relied on their passbooks. Relied. So when he retired, he set his mind to solving that problem with the BOMTech. I think of it as a Kindle, but for your loan data.BOMTech is Banking on Mobile + Tech so you can learn more at https://bankingonmobile.com/Or reach out to Rohit directly on LinkedIn (https://www.linkedin.com/in/rohit-bhargava-849aab5/) or through me if you'd like to have a chat.You can learn more about myself, Brendan le Grange, on my LinkedIn page (feel free to connect), my action-adventure novels are on Amazon, some versions even for free, and my work with ConfirmU and our gamified psychometric scores is at https://confirmu.com/ and on episode 24 of this very show https://www.howtolendmoneytostrangers.show/episodes/episode-24If you have any feedback, questions, or if you would like to participate in the show, please feel free to reach out to me via the contact page on this site.Regards, Brendan Hosted on Acast. See acast.com/privacy for more information.
The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
The importance of data visualization cannot be overstated, as it plays a crucial role in making complex data accessible, engaging, and actionable. Presenting data in a way that clearly communicates an underlying narrative or message can lead to more effective decision-making and a deeper understanding of data-driven insights. Additionally, data visualization assists in conveying these messages to different audiences, ensuring that the information is received and interpreted accurately. In her conversation with Melina Palmer, Sarah Kay Miller discusses the importance of crafting a narrative with data visualization and how it can effectively communicate complex information. She notes that data visualization is not merely about producing visually appealing designs but also about presenting data in such a way that resonates with the intended audience. Throughout their discussion, Miller emphasizes the importance of thoughtfulness and creativity in creating meaningful data art. In this episode: Delve into the captivating realm of data visualization and data art to transform information processing. Understand the difference between data visualization and data art. Appreciate the critical connection between narrative and impactful data visualization and data art. Obtain key pointers to design compelling data visuals that resonate with diverse audiences. Identify the value of thought-provoking comparisons for maximum effectiveness in data presentations. Show Notes: 00:00:00 - Introduction, Melina introduces the Brainy Business podcast and welcomes Sarah Kay Miller, a data visualization designer, to the show. She also announces the 5-year anniversary of the podcast and the data art created by Sarah Kay to celebrate the milestone. 00:02:29 - About Sarah Kay Miller, Sarah Kay Miller is an independent data visualization designer with a background in graphic design. She defines data visualization as the process of visualizing data, making it more intuitive for humans to understand patterns, trends, and comparisons. Data art, on the other hand, is a broader category of creative endeavors that draw inspiration from or are touched by data. 00:05:00 - Data Visualization vs. Data Art, The line between data visualization and data art is blurry. Data visualization involves creating charts and graphs that help people understand data more intuitively, while data art is a creative endeavor that draws inspiration from data sets. Both are necessary and can be used in different contexts. 00:08:00 - Process of Data Visualization, Sarah Kay Miller spends a lot of time investigating data sets and collaborating with clients to understand domain expertise. Data visualization involves threading a narrative through the data to make it more interesting and engaging. It allows people to communicate messages, insights, or ideas more effectively. 00:13:21 - Sarah Kay's Process, Sarah Kay Miller's process involves three main phases: groundwork, design, and iteration. She elaborates on each phase and how she approaches them. 00:15:37 - Designing Data Visualizations, Sarah Kay Miller talks about her process of designing data visualizations. She discusses how she dives into the data and visualizes it in many ways -- everything from basic charts to the more elaborate and artistic. She also talks about the importance of understanding brand identity and color palettes when designing. 00:17:08 - Insights from Data Visualization, Miller shares her insights from visualizing data from The Brainy Business podcast. She talks about the upward trend in podcast downloads since 2018 and the number of downloads per episode. Melina and Sarah Kay also discuss the impact of the first two episodes on listeners, and how people tend to go back and listen to the earlier episodes. 00:22:49 - Design Ideas & Brand Identity, Miller talks about her design ideas for The Brainy Business podcast. She discusses the importance of staying within the brand identity of the podcast and how she used inspiration from the typography of the logo to create a groovy and energetic design. 00:27:03 - Final Product & Data Art, Miller shares the final product of her data visualization for The Brainy Business podcast. She talks about how she played with the layout of the circles to give it more movement and how she used a brighter blue to make it pop on thumbnails. She also talks about the importance of showcasing the global reach of the podcast and how everyone matters. 00:30:49 - Data Visualization as Data Art, Sarah discusses the importance of representing data in a visually appealing way and the power of data art to convey information. She talks about her love for creating unique and unusual chart types and how they can help tell a story. 00:34:05 - Fun Project on Architecture, Sarah shares details of a project she worked on for Space 10, a subsidiary of IKEA. She talks about how they created a data set for a visualization of the history of tools architects use and how digital tools have impacted building design. The end result was a comprehensive and beautiful data visualization that straddled both data visualization and data art. 00:40:53 - Data Visualization for Social Media, Sarah talks about the challenges of creating data visualizations for social media, where attention spans are shorter and space is limited. She discusses the importance of video and motion design in creating engaging and informative data stories for platforms like Instagram and TikTok. 00:43:51 - Time Required for Projects, Sarah explains that the timeline for a data visualization project varies depending on the scope, and collecting data can add time to the process. She suggests that two to three months is doable for a small to medium-sized project, but larger or more complex projects can take longer. 00:46:44 - The Importance of Data Visualization, The value of data art and visualization in effectively communicating data to viewers. She emphasizes the need to understand numbers and find meaningful comparisons to make data more relatable to humans. 00:47:25 - Impactful Data Visualization Examples, Melina shares about an article in The New York Times on vacant office spaces in New York City as an excellent example of impactful data visualization. The comparison of the number of vacant spaces to the Empire State Building makes the data more memorable and understandable. 00:48:01 - Pareto Principle in Data Visualization, The Pareto principle or 80/20 rule is discussed for data visualization. Melina recommends spending 80% of the time on the 20% of data that's most important or interesting to make the visualization more impactful. 00:48:34 - Conclusion, Melina's top insights from the conversation. What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show. I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Learn and Support The Brainy Business: Check out and get your copies of Melina's Books. Get the Books Mentioned on (or related to) this Episode: Magic Words, by Jonah Berger Getting Along, by Amy Gallo A More Just Future, by Dolly Chugh The Future Normal, by Rohit Bhargava What Your Customer Wants and Can't Tell You, by Melina Palmer Connect with Jonah: Sarah Kay on Instagram Follow Sarah Kay on LinkedIn Sarah Kay's Website Top Recommended Next Episode: A More Beautiful Question, with Warren Berger (ep 200) Already Heard That One? Try These: Getting Along, with Amy Gallo (ep 269) A More Just Future, with Dolly Chugh (ep 247) Non-Obvious Thinking, with Rohit Bhargava (ep 297) Sight or Vision? (ep 24) Power of Touch (ep 302) NUDGES and Choice Architecture (ep 35) What is Questionstorming? (ep 215) Priming (ep 252) Framing (ep 296) Social Proof (ep 87) Using Semiotics in Retail, with Rachel Lawes (ep 191) What is Cognitive Semiotics? With Sarah Thompson (ep 259) Leveraging Metaphor, with Olson Zaltman (ep 181) The Power of Us, with Dominic Packer (ep 178) Multinarrative Storytelling, with Troy Campbell (ep 293) The Life-Saving Skill of Story, with Michelle Auerbach (ep 288) Behavioral Storytelling, with David Paull (ep 289) Other Important Links: Brainy Bites - Melina's LinkedIn Newsletter Sarah's work on Mindworks: The Science of Thinking
The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
Non-obvious thinking is an essential skill for marketers who want to innovate and stay ahead in their respective industries. By being open to new ideas, recognizing patterns between seemingly unrelated things, and fostering a curiosity-driven mindset, marketers can unlock significant opportunities that others may overlook. Non-obvious thinking enables individuals to explore new territories and challenge conventional wisdom, leading to breakthroughs in marketing strategies and business growth. During the conversation, Rohit Bhargava discusses this crucial aspect of thinking and its relevance in today's rapidly changing world. He shares his journey of developing the non-obvious platform through his books and thinking, emphasizing the importance of intersection thinking and breaking away from media bias. By adopting non-obvious thinking, marketers can effectively navigate the ever-changing landscape and consistently deliver exceptional value to their audiences. In this episode: Tap into the significance of non-obvious thinking for exceptional marketing and business approaches. Discover the magic of storytelling as a powerful method for resonating with and engaging audiences. Develop a savvy mindset to detect non-obvious trends within data to stay ahead of the game. Embrace the indispensable roles curiosity and observation play in cultivating trailblazing ideas. Transform your perspectives to see a brighter and more promising outlook on the future. Show Notes: 00:00:00 - Introduction, Melina welcomes Rohit Bhargava: a bestselling author and speaker on trends, innovation, and marketing. Rohit talks about his background and expertise in non-obvious thinking and behavioral economics. 00:06:30 - Non-Obvious Thinking, Rohit talks about his platform, Non-Obvious, which emphasizes the importance of being a non-obvious thinker and finding ideas in unusual places. Melina talks about combinatorial thinking, and Rohit shares his framework for intersectional thinking, which involves seeing connections between seemingly unrelated things. 00:09:00 - Importance of Diverse Perspectives, Rohit emphasizes the importance of exposing oneself to diverse perspectives and media to avoid being manipulated or outraged. He notes that this approach can also lead to creativity and innovation. 00:14:45 - Non-Obvious Examples, Rohit shares the example of Starbucks and how Howard Schultz's visit to Milan led him to discover the importance of coffee shops as community spaces. (An idea he would have missed if he had been looking down at a phone.) He also talks about the importance of non-obvious thinking in marketing and advertising to creatively solve problems and understand people's behavior. 00:20:25 - The Future Normal, Rohit discusses his latest book, The Future Normal, which offers insights into what the future may hold. He emphasizes the importance of being adaptable and open-minded in a rapidly changing world. 00:15:03 - Importance of Being Observant, Rohit Bhargava shares the story of how Howard Schultz's observant nature led to the creation of Starbucks. He emphasizes the importance of being observant and paying attention to the things around us instead of being distracted by technology. 00:17:01 - The Five Habits of Non-Obvious Thinkers, Bhargava talks about the five habits of non-obvious thinkers, which include being observant, curious, thoughtful, fickle, and saying things elegantly. He explains that these habits can be learned and practiced to improve communication skills. 00:21:24 - The Importance of Understanding People, Bhargava emphasizes that people who understand people will always win, even in the age of technology. He explains that emotions play a big role in decision-making and that understanding how to connect with people is crucial in many fields, including marketing, advertising, and leadership. 00:25:32 - The Power of Storytelling, Bhargava discusses the importance of storytelling in communicating ideas and engaging with people. He shares the story of Dick Fosbury, the Olympic athlete who revolutionized the high jump with his unconventional technique (now known as the Fosbury Flop), and explains how stories can help people understand complex concepts in a relatable way. 00:28:27 - Using Analogies in Storytelling, Bhargava suggests that storytelling doesn't always have to be long and drawn out, but can also be as simple as using an analogy. 00:30:00 - The Importance of Storytelling in Presentations, Rohit emphasizes the importance of storytelling in presentations and how it can take the audience on a journey. He also stresses the need to read the room and adjust the storytelling approach accordingly. 00:31:07 - Storyboarding for Presentations, Bhargava talks about storyboarding, a process of outlining the flow of the presentation, which he compares to scene planning in screenwriting. He suggests watching master storytellers or reading books on screenwriting to learn the techniques used in creating engaging stories. 00:34:19 - Becoming a Great Presenter, Bhargava shares his journey of becoming a great presenter, emphasizing that natural talent is not the only factor in achieving this goal. He recommends finding what you are good at and honing your skills, investing time and effort into learning new ones, and practicing. 00:35:44 - Tips for Writing a Book, Bhargava suggests being honest with oneself about their relationship with writing and finding joy in it. He stresses that there is no one right way to write a book, and one should choose a method that works for them. Bhargava also talks about the different experiences he's had in writing his nine books. 00:39:00 - The Future Normal, Bhargava's latest book, "Future Normal," showcases trends that will shape the future, spanning topics such as space tourism, virtual relationships, weather control, and artificial intelligence. 00:44:39 - Conclusion Melina's top insights from the conversation. What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show. I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Join the BE Thoughtful Revolution – our free behavioral economics community, and keep the conversation going! Learn and Support The Brainy Business: Check out and get your copies of Melina's Books. Get the Books Mentioned on (or related to) this Episode: The Future Normal, by Rohit Bhargava and Henry Coutinho-Mason Personality Not Included, by Rohit Bhargava Evolutionary Ideas, by Sam Tatam Alchemy, by Rory Sutherland What Your Customer Wants and Can't Tell You, by Melina Palmer Connect with Rohit: Rohit on Twitter Non-Obvious Nation on LinkedIn Get the Non-Obvious Newsletter Top Recommended Next Episode: Evolutionary Ideas, with Sam Tatam (ep 204) Already Heard That One? Try These: A More Beautiful Question, with Warren Berger (ep 200) Priming (ep 252) Framing (ep 296) Getting Along, with Amy Gallo (ep 269) Focusing Illusion (ep 89) Confirmation Bias (ep 260) The Life-Saving Skill of Story, with Michelle Auerbach (ep 288) Behavioral Storytelling, with David Paull (ep 289) What Your Customer Wants and Can't Tell You (ep 147) Starbucks: Behavioral Economics Analysis (ep 278) Design for Decisions, with Sam Evans (ep 291) Other Important Links: Brainy Bites - Melina's LinkedIn Newsletter Get the Non-Obvious Newsletter
IN CLEAR FOCUS: Exploring the rapid adoption of Artificial Intelligence in marketing, we revisit conversations with recent guests, including Katie King, Renee Hartmann, Nick Wolny, Dave Kaye, Paul Sloane, Rohit Bhargava, and Martin Oxley. Conversations examine the ways in which AI is being used in sales and marketing, retail, consumer research, translation, and content creation with relevant examples and case studies. Links to the books mentioned in this episode are provided in the transcript.
Get an inside look at leadership and innovation strategies from Rohit Bhargava, the world's leading trend curator and creative strategist! Rohit has impacted hundreds of global brands and his book, Non-Obvious Megatrends, has been read by over a million people. Join Rohit and Jess Larsen as they discuss Rohit's journey from marketing strategist to #1 WSJ Bestseller and explore the power of Non-Obvious Thinking. Learn more about your ad choices. Visit megaphone.fm/adchoices
On this episode of the Startup of the Year Podcast, we hear an interview with Rohit Bhargava that took place at SXSW. Rohit is the Founder and Chief trend curator of the Non-Obvious Company, where he is a forward thinking storyteller, author and keynote speaker. Most recently, Rohit Co-authored "The Future Normal: How We Will Live, Work and Thrive in the Next Decade" alongside colleague Henry Coutinho-Mason. Focusing on the stories of up-and-coming entrepreneurs, Rohit's book brings attention to monumental changes that are on the horizon, how it impacts us today and the opportunities that lie within this future normal. You can find “The Future Normal” and all 9 of Rohit's best selling books at https://rohitbhargava.com in addition to his top speaking topics, blog and newsletter! We again shine a spotlight on one of the startups from our community and that company is HID SIPS, which is on a mission to make sure no one wakes up without water again. Designing products with accessibility in mind, HID SIPS is making the lives of those who struggle to get out of bed easier, including those with health conditions, snoring, taking medicine or simply having a dry mouth. To learn more, visit https://www.hidsips.com Lastly, we hear about adding mushrooms like Reishi, Lion's Mane, and a few others to morning drinks. Recently, we were contacted by Restorative Botanicals and offered a sample of their product, My BrainShroom. We've been trying out their gummies, which contain Lion's Mane and other substances that are supposed to help stimulate the brain and are supposed to aid in the growth of new brain cells, improve depression and anxiety, and support gut, heart, and immune health. Learn more here: https://bit.ly/brainshrooms We invite you all to join our community today to access the support, expert advice, and resources you need to elevate your startup by going to: www.est.us/join Thank you for listening, and as always, please check out the Established website and subscribe to the newsletter at: www.est.us Checkout Startup of the Year at: www.startupofyear.com Subscribe to the Startup of the Year Daily Deal Flow: www.startupofyear.com/daily-dealflow Subscribe to the Startup of the Year podcast: www.podcast.startupofyear.com Subscribe to the Established YouTube Channel: soty.link/ESTYouTube *** Startup of the Year helps diverse, emerging startups, founding teams, and entrepreneurs push their company to the next level. We are a competition, a global community, and a resource. Startup of the Year is also a year-long program that searches the country for a geographically diverse set of startups from all backgrounds and pulls them together to compete for the title of Startup of the Year. The program includes a number of in-person and virtual events, including our annual South By Southwest startup pitch event and competition. All of which culminate at our annual Startup of the Year Summit, where the Startup of the Year winner is announced, along with an opportunity at a potential investment. Established is a consultancy focused on helping organizations with innovation, startup, and communication strategies. It is the power behind Startup of the Year. Created by the talent responsible for building the Tech.Co brand (acquired by an international publishing company), we are leveraging decades of experience to help our collaborators best further (or create) their brand & accomplish their most important goals. Connect with us on Twitter - @EstablishedUs and Facebook - facebook.com/established.us
The Future Normal: How We Will Live, Work and Thrive in the Next Decade by Rohit Bhargava and Henry Coutinho-Mason About the Book: This is a handbook for visionaries. Making outlandish predictions about the future is easy. Predicting the future normal is far harder. For the past decade, Rohit Bhargava and Henry Coutinho-Mason have been on the front lines of exploring the global forces shaping our future normal through their work independently leading two of the most successful trend consultancies in the world: TrendWatching and the Non-Obvious Company. From donning full-body haptic suits to sampling cultivated meat, their work has taken them into cutting-edge labs, private testing facilities, and invite-only showcases across the world. Now for the first time, they are teaming up to share a uniquely eye-opening vision of the future unlike any other. Across thirty fast-moving chapters, The Future Normal spotlights dozens of ideas and instigators who are changing the world. From biophilic skyscrapers to generative AI, these stories offer an optimistic yet deeply human view of the next decade. Along the way, they also tackle some of the biggest ethical and societal questions raised by all this progress. In this book, you'll read about the ideas and instigators that are bringing about new ways to satisfy our fundamental needs and wants, changing not just their industries but also transforming our wider culture and society. These are the stories of the future normal, and they are coming sooner than you think. For anyone looking to get ready, this book will empower you to seize the opportunities that lie ahead in this crucial decade. About the Author: Rohit Bhargava is on a mission to inspire more non-obvious thinking in the world. He is the 3-time WSJ bestselling author of nine books on marketing, innovation, diversity, and trends including his #1 bestseller Non-Obvious Megatrends. Rohit has been invited to keynote events in 32 countries around the world. His insights have been used by the World Bank, NASA, Intel, Disney, Colgate, Coca-Cola, Under Armour, American Express, and hundreds of other organizations to win the future. Earlier in his career Rohit spent 15 years in leadership roles at two renowned ad agencies: Leo Burnett and Ogilvy. And, interesting facts - He is a lifelong fan of anything having to do with the Olympics (he's been to five so far, was sad to miss Tokyo, but is really looking forward to Paris 2024!) and more significantly, he is now a member of a VERY exclusive club – The Marketing Book Podcast 7-Timers Club! Click here for this episode's website page with the links mentioned during the interview... https://www.salesartillery.com/marketing-book-podcast/future-normal-rohit-bhargava
As life today seems to be becoming more complex & unpredictable by the minute, it sure would be nice if we had a crystal ball to see into the future. And, while seeing into the future with any degree of certainty is, of course, a fantasy, there are trends occurring in the world that some informed […] The post Rohit Bhargava: The Future Normal: How We Will Live, Work & Thrive In The Next Decade appeared first on Mark C. Crowley.
Recorded live from SXSW 2023, Founder & Chief Trend Curator of the Non-Obvious Company Rohit Bhargava joins us to discuss why he continues to come back to SXSW, how the event has evolved and his new book co-authored with Henry Coutinho-Mason, The Future Normal, which leans into healthcare trends.
Anyone can offer a prediction about the future. Predicting the future normal is far harder. What does it take to identify world changing trends that will actually last? For the past decade, Rohit Bhargava and Henry Coutinho-Mason have been on the front lines of the future—doing research that has taken them into cutting-edge labs, private testing facilities, and invite-only showcases across the world. Now for the first time ever, in this exclusive SXSW session where they launch their new book they reveal the most powerful stories and instigators that are already shaping humanity's next decade. From biophilic skyscrapers to generative AI to haptic interfaces, this Featured Session offera a clear-eyed overview of not only the technology changing our world, but also explores the deeply human questions all this advancement will raise. Delivered with trademark “non-obvious” stories and infused with actionable insights, this session will help you get ready for the coming future.
In Clear Focus: Rohit Bhargava is the co-author of The Future Normal, a new book featuring 30 non-obvious ideas and consumer trends that will shape the next decade. Rohit joins us on the day of the book's publication to discuss how he identifies and curates non-obvious ideas, and how his background in ad agency strategy influences his approach to writing. Rohit also explains what motivated him to establish his own publishing company, IdeaPress, and why he's positive about the future of humanity.
There are actually 5 drivers of resilience; optimism, self compassion, cognitive agility, self efficacy and emotional regulation. We dive deep into each of these components and how they play a part in being resilient, with our guest Gabriella Rosen Kellerman MD. Gabriella is a medical doctor and behavioral science researcher with training in psychiatry and fMRI research. She currently works as Chief Product Officer at BetterUp – a company focused on employee wellbeing. But today's episode is dedicated to talking about her latest venture - co-writing a new book with none other than the “the father of positive psychology” Martin SeligmanPhD. Their book, Tomorrowmind: Thriving at Work with Resilience, Creativity, and Connection―Now and in an Uncertain Future is a hopeful look at how to flourish in an uncertain world. By capitalizing on a Tomorrowmind, we can utilize the universal psychological skills for thriving in an uncertain future: resilience and cognitive agility; mattering and purpose; rapid rapport for social support; prospection; and creativity and innovation (PRISM). Join our insightful and thoughtful conversation with Gabriella to learn how we can adopt a tomorrowmind. And then stick around for our Grooving Session where Tim discusses the part of the interview that sent chills up his spine, and Kurt gets philosophical about what it means to be optimistic. Topics (3:24) Welcome and speed round questions. (5:58) What is a Tomorrowmind? (7:26) Why are creativity and prospection superpowers? (10:05) The phases of prospective thinking. (13:11) Why the right answer can be to ask a different question. (15:45) What is positivity resonance and why does it matter? (21:32) What are the consequences of time famine on connection? (23:17) A story of resilience - Aggie Dunn of Heinz. (26:55) What exactly does it mean to be resilient? (29:31) How does self compassion play a part in resilience? (31:53) The 5 building blocks of resilience. (34:40) Writing a book with Martin Seligman. (36:56) What music does Gabriella listen to at home? (39:40) Grooving Session with Tim and Kurt on Tomorrowmind. Links Tomorrowmind: Thriving at Work with Resilience, Creativity, and Connection―Now and in an Uncertain Future: https://amzn.to/3jnu9Mt Episode 31, Leaving the Matrix: Annie Duke and Insights into how you can improve your thinking! https://behavioralgrooves.com/episode/leaving-the-matrix-annie-duke-and-insights-into-how-you-can-improve-your-thinking/ Episode 225, Behind NOISE and Beyond The Book: Linnea Gandhi Shares her New Course on Noise: https://behavioralgrooves.com/episode/behind-noise-linnea-gandhi/ Episode 283, Is The Anus Really The Key To All Intelligent Life? | Henry Gee: https://behavioralgrooves.com/episode/anus-the-key-to-intelligent-life/ Growth After Trauma by Richard G. Tedeschi: https://hbr.org/2020/07/growth-after-trauma Episode 214, Observing the Non-Obvious: How to Spot Trends Around You with Rohit Bhargava: https://behavioralgrooves.com/episode/the-non-obvious-rohit-bhargava/ Musical Links Nickel creek “Reasons Why”: https://www.youtube.com/watch?v=2lyZQB1H_Zw Bach “Piano Concerto in D Minor”: https://www.youtube.com/watch?v=A_yGiFHbQR0 Pharrell Williams “Happy”: https://www.youtube.com/watch?v=ZbZSe6N_BXs
Jennifer Brown's path in life unexpectedly changed early on. She thought she would find her fulfillment as an opera singer, but fate had other plans. After experiencing issues with her singing voice, she now helps everyone around her find their own unique voices in work and life. This podcast is jam-packed with insights about thriving in today's workplace. As an expert in diversity, equity, and inclusion (DEI), Jennifer shares with us how she finds motivation and creates communities of inclusion. She thinks it's important that you let your voice be heard and find out what you're a leader in. Jennifer gives us great tips on developing your own personal brand and standing up in your power. She talks to us about how she connects talent with companies and gives back to her community through education. She doesn't really believe in gurus because she feels there is wisdom in all of us. Join us as we learn so much more from Jennifer. Visit gobeyondbarriers.com where you will find show notes and links to all the resources in this episode, including the best way to get in touch with Jennifer. Highlights: [02:53] How the performing arts paved Jennifer's path [09:14] Becoming an expert in the DEI space [15:03] Motivating self and others [19:29] Working with a diverse team [23:05] Developing your own brand and owning your power [35:00] Creating a community of inclusion [43:12] Letting all voices be heard [46:54] Lightning round questions Quotes: “As adults, we have to be able to connect concepts to our learned experience.” – Jennifer Brown “Be willing to be shaped by the moment.” – Jennifer Brown “A lot of us write our own books to figure out our own story.” – Jennifer Brown Lightning Round Questions: What book has greatly influenced you? - “Flawless Consulting” by Peter Block What is your favorite inspiring quote or saying? - Say yes, and go figure out how. What is one word or moniker you would use to describe yourself? - Light and illuminating What is one change you've implanted that made your life better? - Digging deep to build my team. What power song would you want playing as you walk out onto a stage? - “Golden” by Jill Scott About Jennifer Brown: Jennifer Brown (she/her) is an award-winning entrepreneur, speaker, author, and diversity and inclusion expert who is deeply passionate about building more inclusive workplaces where more of us can feel welcomed, valued, respected, and heard. As the Founder and CEO of Jennifer Brown Consulting (JBC), a certified woman- and LGBT-owned firm, Jennifer and her team design and execute inclusion strategies that have been implemented by some of the biggest companies and nonprofits in the world. She is also the bestselling author of two books, Inclusion: Diversity, The New Workplace and The Will to Change (2017) and How To Be An Inclusive Leader: Your Role in Creating Cultures of Belonging Where Everyone Can Thrive (2019), a shortlist winner of the O.W.L. Award, and winner of the 2019 Nautilus Book Awards' Business & Leadership category. She also recently co-authored a groundbreaking book on diversity, equity and inclusion in society with thought leader and fellow bestselling author, Rohit Bhargava. The book, Beyond Diversity: 12 Non-Obvious Ways To Build A More Inclusive World, is a 2022 Axiom Award Gold Medal Winner in the Women/BIPOC Category, a Wall Street Journal bestseller, a 2022 Nautilus Silver Award Winner in the Multicultural and Indigenous Category, a 2022 Hermes Creative Awards Platinum Winner, a 2022 Foreword Indies Awards Finalist in the Multicultural Category, and one of Inc Magazine's 22 Books to Read (or Reread) in 2022. Jennifer's podcast, The Will to Change, is downloaded by nearly 15,000 listeners per month, and she is a sought-after keynote speaker and expert for leading research institutions and business schools. She lives in New York City with her partner of over 20 years, Michelle. You can learn more at www.jenniferbrownspeaks.com. Links: Website: https://jenniferbrownspeaks.com LinkedIn URL: https://www.linkedin.com/in/jenniferbrownconsulting Twitter: https://twitter.com/jenniferbrown Facebook: https://www.facebook.com/jenniferbrownspeaks/ Instagram: https://www.instagram.com/jenniferbrownspeaks
You mother likely told you to drink a lot of fluids when you have a cold or the flu. So, what is the theory there? How does drinking water or juice or anything else fight off an illness? A lot of people think it flushes out your system but that's not the reason. This episode begins with the actual reason why it is a good idea to keep drinking when you are sick – but not too much. https://www.realsimple.com/health/first-aid-health-basics/too-much-water-while-sick-can-be-dangerous Have you ever had a bad day or a difficult encounter with someone and you just can't shake it off? The result can be that you keep thinking about it and that negatively impacts your performance the rest of the day. It happens to all of us I suspect and there is a technique that can really help. Dr. Adam Fraser author of the book The Third Space (https://amzn.to/35BAPub) explains how elite athletes, salespeople and peak performers everywhere don't let a bad experience keep them down and you can do it too. Here's a little test: Can you sit on the floor and then get up without using your hands? There is good news for those who can and bad news for those who cannot. Listen as I explain why. https://www.dailymail.co.uk/health/article-2247402/Can-floor-using-hands-If-heading-early-grave.html How do you spot a trend? Where do trends come from? Rohit Bhargava has been trying to predict trends for a decade and has published a book about it each year for the last several years. He uses something called “Non-Obvious Thinking” which he says we should all do to help us spot new opportunities. Rohit joins me to explain how you do it and what the latest trends are. His latest book, which will be the last one in the series is called Non Obvious Megatrends: How to See What Others Miss and Predict the Future (https://amzn.to/36PG61q). PLEASE SUPPORT OUR SPONSORS! Stop throwing your money away. Cancel unwanted subscriptions – and manage your expenses the easy way – by going to https://RocketMoney.com/something ! If you think you're okay to drive after a few drinks, think again. Play it safe and plan ahead to get a ride. It only takes one mistake to change your life, or someone else's, forever. Drive Sober or Get Pulled Over. PAID FOR BY NHTSA Did you know that driving under the influence of marijuana is illegal? If you feel different, you drive different. Drive high, get a DUI. PAID FOR BY NHTSA Learn more about your ad choices. Visit podcastchoices.com/adchoices
Rohit is the Founder and Chief Trend Curator of the Non-Obvious Company and is widely considered one of the most entertaining and original speakers on trends and marketing in the world.Rohit believes the world needs more Non-Obvious thinking. He helps leaders and professionals to be more open minded, see what others miss and learn to anticipate the future. He is the author of seven popular business books, including his signature Non-Obvious Megatrends which has been read or shared by more than 1 million people and was a #1 WSJ bestseller + USA Today bestseller earlier this year.Outside of speaking and consulting, Rohit is also the co-founder of Ideapress Publishing - a fast growing independent publisher that specializes in working with top authors to publish beautiful business books.We talk about what a Futurist does, why he is the trend guy, what the Human Mode trend is and why it's here to stay, how starting a publishing company kept him from becoming an a&&hole, and the reasons he wanted to start supporting the South Asian community.