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Worried your career break in UX has made you unemployable? Let's talk about what's actually holding you back.In this episode, Sarah tackles a concern she hears constantly: “Did my career break ruin my chances of getting hired in UX?” Whether you took time off for caregiving, burnout, travel, or health, this episode will help you stop spiraling and start focusing on what really matters, your story.You'll learn the 3 strategies every UX job seeker needs (Design, Marketing, Sales), how to tell if you're missing one, and why the story you're telling about your break matters more than the break itself.What You'll Learn in This Episode:✔️ Why your break isn't the problem—but your story might be✔️ What “terminal uniqueness” is and how it keeps you stuck✔️ The 3-part strategy you need to get hired (and how to know what's missing)✔️ How to shift from self-doubt to clarity in your job search✔️ Why visibility and connection matter more than perfection✔️ How to rebuild your momentum with intention—not burnoutTimestamps:00:38 The Impact of Career Breaks on UX Careers00:56 The Importance of Your Personal Story in Job Searches01:22 Addressing Career Break Concerns03:37 LinkedIn's Career Break Feature05:28 Three Essential Strategies for UX Candidates09:53 Identifying Gaps in Your Job Search Strategies12:23 Building and Leveraging Professional Relationships16:51 Final Thoughts and Workshop Invitation18:35 Conclusion and Additional Resources⭐ Support the show! Leave a rating on Spotify or a review on Apple Podcasts to help more UX professionals find this podcast.
For episode 564 of the BlockHash Podcast, host Brandon Zemp is joined by Debbie Soon, Author of Digital Mavericks and Head of Marketing for Privy.Debbie leads marketing at Privy, where they're making true digital ownership seamless from day one. Their infrastructure empowers developers to build apps on crypto rails without sacrificing UX, trust, or control – bringing the next billion users onchain. ⏳ Timestamps: (0:00) Introduction(0:33) Who is Debbie Soon?(2:24) New Book “Digital Mavericks”(5:24) What is Privy?(7:44) State of Crypto market today(10:46) Stablecoins(13:35) RAPID FIRE SESSION
Epicenter - Learn about Blockchain, Ethereum, Bitcoin and Distributed Technologies
Universal Market Access (UMA) was founded by 2 ex Goldman Sachs traders that wanted to make global markets universally accessible through financial smart contracts that used synthetic assets on Ethereum. However, this was taking place long before the massive boom of DeFi summer of 2020. As a result, UMA shifted to building an optimistic oracle to power prediction markets as a decentralised ‘truth machine', thus expanding oracle use cases. Through game theoretic models, UMA managed to properly incentivise its token holders to act as voters, rewarding them for good predictions & disputes, and vice versa. Later on, Hart Lambur also co-founded Across, an intent-based optimistic bridge that set out to create a seamless UX for unifying EVM chains. Through their solver network, Across managed to achieve fast (as low as 2 seconds) and cheap bridging, abstracting away crosschain complexities, without any security tradeoffs.Topics covered in this episode:Hart's backgroundUniversal Market Access, from synthetic assets to oraclesBuilding AcrossUMA's optimistic oracleIncentivizing voters & resolving disputesDealing with invalid outcomesOptimistic security assumptionsUMA x Across dual token interactionsAcross' intent-based bridgePricing mechanism & solver competitionZK settlementBridging fragmentationAbstracting & unifying cross-chain bridgingBridging between rollupsUMA & Across governance systemsEpisode links:Hart Lambur on XAcross Protocol on XUMA Protocol on XSponsors:Gnosis: Gnosis builds decentralized infrastructure for the Ethereum ecosystem, since 2015. This year marks the launch of Gnosis Pay— the world's first Decentralized Payment Network. Get started today at - gnosis.ioChorus One: one of the largest node operators worldwide, trusted by 175,000+ accounts across more than 60 networks, Chorus One combines institutional-grade security with the highest yields at - chorus.oneThis episode is hosted by Friederike Ernst.
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TypeScript might feel slow, but is it really? In this episode, Mike Hartington DevRel at Nx joins us fresh off his React Miami talk to unpack what actually causes TypeScript slowdowns in large monorepos, and how techniques like project references, workspaces, and precompiled DTS files can supercharge your dev experience. We also dig into the upcoming Go-based TypeScript compiler and how it could deliver 10x+ performance gains. Links Website: https://mhartington.io X: https://x.com/mhartington Github: https://github.com/mhartington Bluesky: https://bsky.app/profile/mhartington.io LinkedIn: https://www.linkedin.com/in/mhartington Resources React Miami Talk: https://www.youtube.com/watch?v=QI3JBQl7SPM We want to hear from you! How did you find us? Did you see us on Twitter? In a newsletter? Or maybe we were recommended by a friend? Fill out our listener survey (https://t.co/oKVAEXipxu)! https://t.co/oKVAEXipxu Let us know by sending an email to our producer, Em, at emily.kochanek@logrocket.com (mailto:emily.kochanek@logrocket.com), or tweet at us at PodRocketPod (https://twitter.com/PodRocketpod). Follow us. Get free stickers. Follow us on Apple Podcasts, fill out this form (https://podrocket.logrocket.com/get-podrocket-stickers), and we'll send you free PodRocket stickers! What does LogRocket do? LogRocket provides AI-first session replay and analytics that surfaces the UX and technical issues impacting user experiences. Start understanding where your users are struggling by trying it for free at LogRocket.com. Try LogRocket for free today. (https://logrocket.com/signup/?pdr) Special Guest: Mike Hartington.
What happens when UX design collides with generative AI? In this episode of The Tech Trek, Amir sits down with Mickey Alon, CEO and co-founder of Eucera, to explore how AI-first design is redefining SaaS product experiences. Mickey shares his vision for conversational UX, why menus are becoming obsolete, and how intelligent agents will soon become the most valuable “team member” in your product. If you build, lead, or design in tech—this one will get you thinking differently.Key Takeaways• Traditional UI can't keep up with modern feature sets—AI-first UX unlocks faster access to value• Conversational interfaces offer personalization and productivity that static workflows can't match• User expectations are evolving rapidly thanks to tools like ChatGPT—SaaS must catch up• AI-first design challenges product teams to rethink roadmaps, roles, and even user trust• Future UX will be hybrid: visual, prompt-driven, and increasingly agenticTimestamped Highlights03:12 — Why traditional menus break as SaaS features grow04:45 — The gap between AI-powered hype and true AI-first product experiences08:25 — How AI can personalize UX based on user skill level and intent17:50 — The need for audit trails and observability in AI-driven workflows21:30 — Will UX roles shrink or expand in the age of AI-first design?25:20 — What happens when every product is just an agent? Where do you differentiate?Quote of the Episode“The companies that will deliver AI-first experiences will outperform—because you're deploying the best person in the company, which is the agent, to assist any number of users in real time.”Call to ActionIf this episode made you rethink the future of product design, share it with a teammate or PM who needs to hear it. Subscribe to The Tech Trek for more smart conversations at the edge of tech, product, and leadership. And connect with Mickey Alon on LinkedIn if you want to dive deeper into AI-first UX.
Web3 gaming won't win by shouting “Web3.” It'll win by just being fun. @ReginaC3214 talks w/ @StrayShotGame and @iBLOXXOfficial founder Domenik Maier on how AAA shooters, seamless UX, and AI dev tools are setting a new standard.The future feels like flipping a switch.#Web3 #gaming #AI #UXSubscribe to our channel and hit the bell "
Guest: Gab Lopez, MD at 24social (MVG Media)Host: Chris FletcherSeries: Tech on Toast Season Sponsored by DeliverectThis Week's Slice:What if building a pub website took less time than pouring a pint?Chris sits down with Gab Lopez, MD of 24social, to talk about making websites work for hospitality – not the other way around. From their AI-powered “MyPlace” product for venue managers to scalable enterprise tools for group operators, 24social is transforming how pubs, restaurants and bars show up online – mobile-first, lightning-fast, and without the headache.You'll hear about:
Software Engineering Radio - The Podcast for Professional Software Developers
Wesley Beary of Anchor speaks with host Sam Taggart about designing APIs with a particular emphasis on user experience. Wesley discusses what it means to be an “API connoisseur”— paying attention to what makes the APIs we consume enjoyable or frustrating and then taking those lessons and using them when we design our own APIs. Wesley and Sam also explore the many challenges developers face when designing APIs, such as coming up with good abstractions, testing, getting user feedback, documentation, security, and versioning. They address both CLI and web APIs. This episode is sponsored by Fly.io.
Kent C. Dodds is back with bold ideas and a game-changing vision for the future of AI and web development. In this episode, we dive into the Model Context Protocol (MCP), the power behind Epic AI Pro, and how developers can start building Jarvis-like assistants today. From replacing websites with MCP servers to reimagining voice interfaces and AI security, Kent lays out the roadmap for what's next, and why it matters right now. Don't miss this fast-paced conversation about the tools and tech reshaping everything. Links Website: https://kentcdodds.com X: https://x.com/kentcdodds Github: https://github.com/kentcdodds YouTube: https://www.youtube.com/c/kentcdodds-vids Twitch: https://www.twitch.tv/kentcdodds LinkedIn: https://www.linkedin.com/in/kentcdodds Resources Please make Jarvis (so I don't have to): https://www.epicai.pro/please-make-jarvis AI Engineering Posts by Kent C. Dodds: https://www.epicai.pro/posts We want to hear from you! How did you find us? Did you see us on Twitter? In a newsletter? Or maybe we were recommended by a friend? Let us know by sending an email to our producer, Em, at emily.kochanek@logrocket.com (mailto:emily.kochanek@logrocket.com), or tweet at us at PodRocketPod (https://twitter.com/PodRocketpod). Follow us. Get free stickers. Follow us on Apple Podcasts, fill out this form (https://podrocket.logrocket.com/get-podrocket-stickers), and we'll send you free PodRocket stickers! What does LogRocket do? LogRocket provides AI-first session replay and analytics that surfaces the UX and technical issues impacting user experiences. Start understanding where your users are struggling by trying it for free at LogRocket.com. Try LogRocket for free today. (https://logrocket.com/signup/?pdr) Special Guest: Kent C. Dodds.
Designers love talking about empathy… Just not for the people they work with. This week, we talk about why empathy has to extend beyond users and how you can apply familiar UX research techniques to better understand your teammates, PMs, and stakeholdersIf empathy is such a core UX skill, why are so many designers bad at applying it to the people they work with?Designers love talking about empathy for users. But if your research findings are getting ignored or your design recommendations keep getting watered down, it might be time to turn that empathy inward.Thomas and Lawton join me from Drillbit Labs. They both have PhDs in human factors, and they help product teams make smarter decisions with less drama. This week, they make a pretty compelling case: if you're not applying your research mindset to the people you work with, you're not doing your job.We talk about how to use stakeholder interviews, power mapping, one-on-ones, and intentional relationship-building to get unstuck—and what to do when your best ideas are still getting shot down. If you're tired of saying “they just don't get it,” this episode is for you.Topics:• 03:04 – The Importance of Empathy in Software Development• 03:25 – Guest Introduction: Thomas and Lawton from Drill Bit Labs• 04:27 – Empathy for Team Members: A Deeper Dive• 07:10 – The Role of Human Factors in Team Dynamics• 16:06 – Practical Tips for Building Empathy with Stakeholders• 20:49 – The Importance of Stakeholder Relationships• 36:51 – Tools and Tactics for Effective Team Collaboration• 38:39 – Understanding Empathy in Decision Making• 39:33 – De-biasing Techniques and Their Importance• 40:23 – Spotting and Naming Cognitive Biases• 43:05 – The Value of One-on-Ones• 45:37 – Remote Work and Maintaining Human Connection• 54:06 – Balancing Personal Investment in Work DecisionsHelpful Links:• Connect with Thomas on LinkedIn• Connect with Lawton on LinkedIn• Depth Newsletter• Drill Bit Labs—Thanks for listening! We hope you dug today's episode. If you liked what you heard, be sure to like and subscribe wherever you listen to podcasts! And if you really enjoyed today's episode, why don't you leave a five-star review? Or tell some friends! It will help us out a ton.If you haven't already, sign up for our email list. We won't spam you. Pinky swear.• Get a FREE audiobook AND support the show• Support the show on Patreon• Check out show transcripts• Check out our website• Subscribe on Apple Podcasts• Subscribe on Spotify• Subscribe on YouTube• Subscribe on Stitcher
When getting started in UX, many ask what they need to do in order to "stand out" and usually spend the next few years in a cycle that's destructive and counterproductive to themselves and the discipline of UX as a whole. In this episode, Darren provides insights about what standing out really means and offers an alternative path for those truly seeking to succeed in pure UX. REMINDER: Video is available for this episode via select resources. #ux#podcasts#cxofmradio#cxofm#realuxtalk#worldofux Bookmark the new World of UX website at https://www.worldoux.com. Visit the UX Uncensored blog at https://uxuncensored.medium.com. Get your specialized UX merchandise at https://www.kaizentees.com.
Simon Davis, founder of GOAT Gaming and Mighty Bear Games, joins Sam to unpack how they're using Telegram, AI agents, and meme culture to scale Web3-native games.He breaks down their AI-powered assistant “Amy,” the technical challenges of building engaging agents, and how GOAT reached 6M+ users with Telegram-first distribution. They also discuss player retention, designing social-first games, and why the future belongs to AI-native studios using crypto as the default payment layer.Whether you're a builder, gamer, or curious founder—this episode is packed with Web3 insights.Key Timestamps[00:00:00] Intro: Simon from GOAT Gaming joins to talk AI, gaming, and Web3.[00:01:00] Simon's Background: From music to QA to founding Mighty Bear Games.[00:02:00] Early Crypto Journey: Buying BTC in 2015 and going full-time Web3 in 2021.[00:03:00] Why Telegram?: 6M players through native distribution and UX.[00:05:00] Retention vs Airdrop Farming: The difference between community and extractors.[00:06:00] Amy the AI Agent: How she engages players with chat-native games and events.[00:07:00] Launching Grand Theft Pepe: A meme-inspired game with real NFTs.[00:08:00] Native vs Opportunistic Builds: What separates successful Telegram games.[00:10:00] Telegram Gaming 2.0: Shift from airdrop farming to social-first experiences.[00:12:00] Game Habits: Simon shares how he stays current across genres.[00:14:00] Designing Amy: From boring chatbot to a unique personality with narrative depth.[00:16:00] Gaming as Social Glue: Why players show up for people, not just gameplay.[00:17:00] Guardrails & Responsibility: Ethical design for AI agents in public spaces.[00:19:00] Rebuilding Today: How AI would change team size, speed, and funding approach.[00:20:00] Billion-Dollar Studios with 3 People?: Why it's not just possible—it's near.[00:21:00] AI x Crypto: Why LLMs and Web3 are natural complements for the agent economy.[00:23:00] Biggest Challenge: Hiring AI-native talent in a fast-changing world.[00:24:00] Final Ask: Try GOAT Gaming on Telegram, give feedback, and connect if you're building.ConnectCEO & Co-Founder: https://x.com/skilllevel7 Telegram Miniapp - https://t.me/goatgamingbot/goatgaming?startapp=src_Gens Telegram Community: https://t.me/goatgamingtribeTelegram Announcements: https://t.me/playgoatgamingTelegram AlphaGOATs Announcements: https://t.me/alphagoatsaiTwitter: https://x.com/playgoatgaming Website: https://goatgaming.com Discord: https://discord.gg/goatgaming YouTube: https://youtube.com/@playgoatgamingDisclaimerNothing mentioned in this podcast is investment advice and please do your own research. Finally, it would mean a lot if you can leave a review of this podcast on Apple Podcasts or Spotify and share this podcast with a friend.Be a guest on the podcast or contact us - https://www.web3pod.xyz/
Ioana and Andrei discuss how AI agents are transforming daily work, the differences in designing for agentic AI versus traditional UX, and the evolving role of designers.This episode was recorded in partnership with Wix Studio. Discover a Wix Studio management tools tailored for agencies.In this episode: • What are AI agents? How do they look like in real work? What is agentic AI?• Which companies are best positioned in the market? Can you give examples of what AI agents can do?• How does designing for agentic AI differ from traditional UX design? • Given AI's non-deterministic nature, how do teams learn and test before launch? Do you focus on iterative testing or just launch and learn in the wild? What's the process like compared to traditional usability testing?• How do you see design role will evolve in the future?This episode's guest:Andrei Clodius' LinkedInCheck out these links:Join Anfi's Job Search community. The community includes 3 courses, 12 live events and workshops, and a variety of templates to support you in your job search journey.Ioana's AI Goodies NewsletterIoana's Domestika course Create a Learning StrategyEnroll in Ioana's AI course "**AI-Powered UX Design: How to Elevate Your UX Career"** on Interaction Design Foundation with a 25% discount.Into UX design online course by Anfisa❓Next topic ideas:Submit your questions or feedback anonymously hereFollow us on Instagram to stay tuned for the next episodes.
Doug interviews Anya Cheng, who went from unemployed during the 2008 recession to building Taylor Style, an AI-powered men's sustainable fashion company. Anya shares how she ambushed hiring managers outside buildings, called newspaper publishers from phone booths and leveraged her reporter background to land her first job. Anya reveals her framework for persistence, explains how she identified the massive waste problem in fashion and discusses her mission to help busy men look great while solving sustainability issues. KEY TAKEAWAYS • Anya applied her journalism background to ambush hiring managers and call publishers, turning her existing expertise into a job search advantage • After months of networking, she interviewed salon owners and advertisers to create a proposal that landed her first contractor role • Working at Meta and eBay, Anya realised she wanted to look professional without owning or maintaining extensive wardrobes, this is how she identified the fashion rental market gap • Anya built partnerships around customer life moments, targeting dating sites, fitness centres and companies where people need to look their best during transitions. • By genuinely helping another founder and referring clients without expecting anything back, Anya gained access to other investors • Anya combines AI efficiency with human expertise. Her model uses artificial intelligence for initial styling, while human stylists provide final quality control and personal consultation. BEST MOMENTS "Anyone who has a goal shouldn't be worried about how they look. They should focus on their goal when they go on dates." "So many times opportunities there when you are not looking for, many times the curiosity will leave something surprisingly useful." "In half an hour. We have, we got a million dollar investment." ABOUT THE GUEST Anya Cheng is the Founder & CEO of Taelor, an AI-powered men's clothing subscription service promoting sustainable fashion. A Silicon Valley entrepreneur, she has been recognised among "Girls in Tech 40 Under 40" for her expertise in tech product management and marketing. Anya played a pivotal role in launching Facebook and Instagram Shopping at Meta, led new business expansion at eBay, and helped grow McDonald's global food delivery. She also shaped Target's mobile commerce and has led teams in AI, product management, UX, and marketing across Fortune 500 companies. taelor.style Facebook Group: https://www.facebook.com/AnyaChengSiliconValley/ Linkedin Profile: https://www.linkedin.com/in/anyacheng/ VALUABLE RESOURCES Website: http://dougbennett.co.uk/ Email: doug@dougbennett.co.uk LinkedIn: https://www.linkedin.com/in/financialdoug/ Twitter: https://twitter.com/FinancialDoug Facebook Wealth Tribe: https://join.dougbennett.co.uk/ Download Your "Ten-Step Guide To Financial Freedom" Here: https://bit.ly/Struggle-Success BOOKS: Goals Do Come True is now live and available to buy on Amazon: https://amzn.to/3phcy6Z Think Simple, Win Big is now live and available to buy on Amazon: https://www.amazon.co.uk/Think-Simple-Win-Big-Business/ Enjoy, and come back for the latest podcast each Wednesday. Thank you for listening.
Hannah Knowles, a senior UX Researcher with over 10 years of experience in the field, discusses freedom in UX research. She talks about achieving flexibility in UX research, what it means to do things your own way, and how to have fun while doing UX research. She gives great practical advice on organizing research processes, adjusting frameworks for more effective research, and building relationships with other teams.
Think your UX background is too different to get hired? That mindset might be the real problem. In this episode, Sarah discusses the concept of terminal uniqueness, the belief that your career path is so unusual or messy that none of the strategies that work for others could possibly work for you. Whether you've been freelancing, pivoting careers, or have decades of experience, this mindset could be holding you back far more than your resume.You'll hear real-world examples of how terminal uniqueness shows up, why it's so common (especially in UX), and what to focus on instead so you can finally move forward with clarity and confidence.What You'll Learn in This Episode:✔️ What terminal uniqueness is—and how it sabotages your job search✔️ Why your unconventional path is not the problem (your mindset might be)✔️ How to reframe your “messy” UX story into your biggest asset✔️ Why recruiters and hiring managers aren't looking for a perfect path✔️ The role of strategy, structure, and storytelling in getting hired✔️ How Career Strategy Lab helps you own your story and communicate it clearlyTimestamps:00:00 Introduction and Background00:38 Understanding Terminal Uniqueness03:12 Examples of Terminal Uniqueness04:50 Overcoming Terminal Uniqueness06:54 Communicating Your Unique Story08:11 Career Strategy Lab Overview14:49 Final Thoughts and Encouragement16:58 Podcast Outro and Additional Resources17:37 Special Message for Job Seekers
In this episode, we talk to Emily Chen, Cornell Human Ecology Class of 2020, who is redefining what it means to put humans first—as a user experience (UX) researcher for Harvard.Emily shares her journey to becoming a bold Cornell connector, diving into how a love for doodling led her to the Design and Environmental Analysis major. She opens up about rebranding herself socially, finding the perfect blend of science and empathy in her studies, and eventually discovering the little-known but hugely impactful field of UX research. Let is know if you've heard of this!Emily's story is all about following curiosity, embracing vulnerability, and designing a meaningful life—with the user always in mind.Also she has 100 people to family events.You can find Emily on her LinkedIn:Emily Chen https://www.linkedin.com/in/emilywmchen/?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_appNot sponsored by or affiliated with Cornell University
Episode web page: https://bit.ly/4kYTrdD ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at podcast@usertesting.com ----------------------- In this episode, we sit down with UX veteran and startup advisor Oksana Kovalchuk to explore the common pitfalls early-stage founders make when building digital products and how to avoid them. Drawing on two decades of design, development, and mentoring experience, Oksana shares why user experience must be prioritized from day one, and how building a product for your users, not yourself, is the key to startup survival. What you'll learn: Why "you are not your user" is still the Golden Rule. Founders often build products based on their own logic and preferences. Oksana explains why that leads to UX failure, especially when designing for different demographics. The “more ideas than money” principle. Discover how Oksana helps startup teams focus their limited budgets on what matters most: getting the MVP right and learning from real users quickly. Fail fast, learn fast. Learn how iteration, feedback loops, and competitor reviews play a central role in UX design at the startup level. When UX is ignored, disaster follows. Hear a jaw-dropping real-world example of a fintech app with a 98% onboarding drop-off; all caused by a single UX decision. Measuring UX success. Explore metrics like time-to-value, drop-off rates, and support ticket trends that reveal how your product is really performing. Resources & Links: Oksana Kovalchuk on LinkedIn https://www.linkedin.com/in/oksanakovalchuk/ ANODA https://www.anoda.mobi/ Mike McDowell on Linkedin https://www.linkedin.com/in/mmcdowell1/ Mike's YouTube channel: https://www.youtube.com/@mikedropvideos Nathan Isaacs on LinkedIn (https://www.linkedin.com/in/nathanisaacs/) Learn more about Insights Unlocked: https://www.usertesting.com/podcast
Summaryこの会話では、新規事業のデータ活用やプロダクト開発について、特に小売業におけるデータの課題やAIの活用方法について深く掘り下げています。データの品質や活用の重要性、顧客ニーズとの連携についても言及され、今後の展望や採用情報についても触れられています。Chapters00:00 新規事業の紹介とデータ活用02:40 データの課題と活用方法05:45 データ品質と運用の重要性08:30 データ活用の現状と課題10:24 データストアの構想と実装13:00 UXとデータの関係性15:32 AIプライシングの最適化18:18 データストアの価値と展開21:14 AIの活用と業務効率化25:32 今後の展望と人材募集お知らせゼロトピックへのおたよりはこちらまで 。番組の感想やご質問等なんでも構いません。反響があると続けるモチベーションになります。頂いたおたよりは番組内で取り上げさせていただくことがございます。Xアカウント: https://x.com/0topic_podcast株式会社10Xでは絶賛採用中です。ご関心を持っていただけた方は、こちらのリンクをご確認ください!
What happens to the customer experience when banks merge?In this episode, we dive into a crucial—but often overlooked—aspect of banking mergers and acquisitions (M&A): the digital customer experience. While M&As typically aim for cost savings, market growth, and tech integration, many banks overlook the human side of transformation—leading to frustrated users, fragmented experiences, and lost trust.We unpack the four common M&A scenarios in banking—new brand creation, dual-brand retention, full brand acquisition, and traditional bank + Fintech partnerships—and reveal the unique UX challenges each presents.If your bank is merging, acquiring, or partnering for growth, this episode is your blueprint for ensuring digital transformation doesn't leave your customers behind.Find out:How M&A decisions directly impact digital experience and loyaltyWhy UX must be part of the M&A playbook from day oneHow banks can turn integration into a driver of long-term innovation and trustRead the full article on UXDA's blog: https://theuxda.com/blog/how-merger-acquisition-impacts-digital-customer-experience-in-banking* AI podcast on UXDA article powered by Google NotebookLM#uxda #fintech #banking #FinancialServices #BankingUX #DigitalBanking #FintechPodcasts #BankingTrends #innovation #future #BankingInnovation #UXDigitalStrategy #UXStrategy #MergersAndAcquisitions #BankingMergers
Max Prilutskiy, co-founder and CEO of lingo.dev, about the lingo.dev compiler, a powerful open-source tool that automates multilingual support in React applications. Max dives deep into how the compiler uses ASTs and AI to eliminate the traditional friction of i18n workflows, offers build-time translations, and supports hot module replacement, static builds, and frameworks like Vite, Next.js, and React Router. Links LinkedIn: https://www.linkedin.com/in/maxprilutskiy Website: https://maxprilutskiy.com X: https://x.com/maxprilutskiy Github: https://github.com/maxprilutskiy Resources https://lingo.dev/en/compiler We want to hear from you! How did you find us? Did you see us on Twitter? In a newsletter? Or maybe we were recommended by a friend? Let us know by sending an email to our producer, Em, at emily.kochanek@logrocket.com (mailto:emily.kochanek@logrocket.com), or tweet at us at PodRocketPod (https://twitter.com/PodRocketpod). Follow us. Get free stickers. Follow us on Apple Podcasts, fill out this form (https://podrocket.logrocket.com/get-podrocket-stickers), and we'll send you free PodRocket stickers! What does LogRocket do? LogRocket provides AI-first session replay and analytics that surfaces the UX and technical issues impacting user experiences. Start understanding where your users are struggling by trying it for free at LogRocket.com. Try LogRocket for free today. (https://logrocket.com/signup/?pdr) Special Guest: Max Prilutskiy.
In this WP Builds episode, Nathan Wrigley chats with Robert Abela of MelaPress about managing WordPress user roles and capabilities. Robert shares insights on the importance of granular role control for site security and accountability, introducing their new free plugin, MelaPress Role Editor, which lets users create, customise, and assign multiple roles and capabilities. They discuss real-world scenarios, UX improvements, and future plans for enhanced features. Listeners learn how to streamline WordPress permissions, avoid security risks, and improve site management with user-friendly tools. If you've ever wanted more control over your site's access, need to lock down who can touch what (and how), or just want to avoid the all-too-common admin free-for-all, this episode is for you.
Today's letter-writer is filling about five different roles at his company—and feels like he's failing at all of them. Add in gaslighting executives and the finite number of hours in a workday, and he's about ready to shut down entirely. Should he just take off all these extra hats and quiet-quit? Should he just care less about work? Listen in as Jen and Sara help him decide which balls to drop and how to redefine success, and failure, on his own terms. Links:Sign up for Nice Work, the Active Voice newsletterMentioned on the show: “Middle managers fade as AI rises”Got a work situation eating away at you? Send it to us! Submit your dilemma at PMLEshow.com
Listen now on Apple, Spotify, and YouTube.—Amanda runs Stockwell Strategy, a user experience research and innovation strategy practice. She has spent the last 15 years helping teams understand who their users are, what they need, and how to tie those insights to product and business strategy. Happy clients include startups, nonprofits, fortune 100s, and nearly everywhere in between. Amanda is happiest when helping teams spin up their UX research practices and individuals refine their research and strategy skills. She also frequently writes and speaks about all things UX and product, teaches classes on LinkedIn Learning and for Duke's Design and Technology Innovation program, and helps organize local Ladies that UX meetups. You can also find her hiking, spoiling her dog, or sharing lobster facts.In our conversation, we discuss:* The concept of “research onions,” how core skills are just one layer of what makes someone effective in UX.* Why understanding business goals and context makes research more actionable, not less user-centered.* How collaborating with cross-functional teammates means more than just scheduling whiteboard sessions.* Tips for solo researchers on becoming better collaborators, from small talk to strategic alignment.* A networking approach that's not transactional and why your next opportunity may come from a six-year-old Slack intro.Some takeaways:* Research is more than the craft. Amanda introduces the idea of “onion layers” to describe the full spectrum of skills researchers need. Beyond knowing methods and tools, researchers should understand how business decisions are made and where their insights fit in.* You don't need to be a business strategist but you do need to care. Understanding cash flow, team capacity, and strategic priorities helps researchers frame insights that get acted on. It's not about becoming a PM; it's about asking the right questions and understanding how your work fits the broader picture.* Relationship-building is essential, especially when you're the only researcher. Whether it's baking banana bread to attract teammates or tailoring your report formats to individual preferences, Amanda shows how small acts of intentionality lead to better collaboration and insight adoption.* Network like a human, not a transaction. Amanda advises networking consistently and authentically, not just when you're looking for a job. The best opportunities often come from long-forgotten connections so be curious, be helpful, and stay in touch with generosity.* Treat your stakeholders like users. Just like you wouldn't ship a product without understanding your users, you shouldn't present findings without understanding your audience. Customize communication styles, understand what they care about, and make it easy for them to act on your insights.Where to find Amanda:* Website* LinkedIn* BlueskyStop piecing it together. Start leading the work.The Everything UXR Bundle is for researchers who are tired of duct-taping free templates and second-guessing what good looks like.You get my complete set of toolkits, templates, and strategy guides. used by teams across Google, Spotify, , to run credible research, influence decisions, and actually grow in your role.It's built to save you time, raise your game, and make you the person people turn to.→ Save 140+ hours a year with ready-to-use templates and frameworks→ Boost productivity by 40% with tools that cut admin and sharpen your focus→ Increase research adoption by 50% through clearer, faster, more strategic deliveryInterested in sponsoring the podcast?Interested in sponsoring or advertising on this podcast? I'm always looking to partner with brands and businesses that align with my audience. Book a call or email me at nikki@userresearchacademy.com to learn more about sponsorship opportunities!The views and opinions expressed by the guests on this podcast are their own and do not necessarily reflect the views, positions, or policies of the host, the podcast, or any affiliated organizations or sponsors. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.userresearchstrategist.com/subscribe
In this episode of Generative Now, Lightspeed Partner Michael Mignano sits down with Rahul Vohra, founder of the email client Superhuman, to unpack the future of AI-powered productivity. Rahul shares the origin story of Superhuman, how game design principles shaped its blazing speed and keyboard-first UX, and why time—not email—is the real problem it solves. He dives into the thinking behind their recent acquisition by Grammarly, his vision for an AI-native productivity suite, and what it means to build both apps and agents for the future. Episode Chapters00:00 Introduction and Guest Overview01:00 The Superhuman Email Experience02:28 Building Superhuman: Challenges and Innovations04:50 The Importance of Speed and Efficiency05:36 Superhuman's Unique Features and Early Decisions11:44 The Acquisition by Grammarly15:35 The Vision for an AI Native Productivity Suite22:32 Exploring Verticalized Workflows22:52 The Excitement of the Superhuman-Grammarly Deal24:23 The Strategy of Bundling28:10 AI's Role in Future Productivity32:26 Superhuman's Use of AI41:53 Lessons from Previous AcquisitionsStay in touch:www.lsvp.comX: https://twitter.com/lightspeedvpLinkedIn: https://www.linkedin.com/company/lightspeed-venture-partners/Instagram: https://www.instagram.com/lightspeedventurepartners/Subscribe on your favorite podcast app: generativenow.coEmail: generativenow@lsvp.comThe content here does not constitute tax, legal, business or investment advice or an offer to provide such advice, should not be construed as advocating the purchase or sale of any security or investment or a recommendation of any company, and is not an offer, or solicitation of an offer, for the purchase or sale of any security or investment product. The views expressed by our guests do not necessarily represent the views of Lightspeed. For more details please see lsvp.com/legal.
You can give people all the resources and training in the world. You can even get them fired up about UX. But let's be real; there will always be times when they simply don't have the time, energy, or skills to do the work themselves.In the past, they'd come to you. And you'd do it for them. But we're trying to get you out of that cycle. If you're going to scale your impact, you can't be the one personally delivering on every single project.That's where a preferred supplier list comes in.Why a Supplier List Is a Strategic AssetIt's tempting to let stakeholders find their own vendors. After all, there's no shortage of freelancers or agencies out there. But this approach risks quality and consistency. Not all suppliers will meet your standards, and some may be overly influenced by the stakeholder who hired them.Instead, create a vetted list of suppliers you trust and make this list easier to use than finding vendors independently. Using your pre-approved list should feel like the obvious choice for everyone involved.When you create, maintain, and make accessible a trusted supplier list, you:Ensure quality: You've already vetted these suppliers. You know they care about user experience and meet your standards.Avoid procurement headaches: Pre-approved suppliers make life easier for your stakeholders. No need to jump through hoops every time they need outside help.Speed things up: With an established list, teams can move quickly. No more weeks spent gathering quotes or drafting RFPs.Keep costs predictable: Many preferred suppliers offer discounted or fixed pricing in return for ongoing work. That saves money and makes budgeting simpler.Expand your capabilities: You can include specialists; people with niche skills like accessibility, SEO, or advanced user research. That fills gaps you and your team may not be able to cover.Maintain strategic control: When you control the list, suppliers know they're accountable to you, not just the individual stakeholder hiring them. That means they'll come to you if something feels off, and they'll uphold your UX principles throughout the project.Make the right choice the easy choice: When your list is well-organized and readily available, teams naturally gravitate toward using it rather than spending time finding their own vendors.What to Look for in Preferred SuppliersIf you're going to stand behind these suppliers, choose carefully.They must get how you work. Your suppliers should follow your expectations and ways of working even when dealing with someone else in the organization.They need to be pre-approved. Work with your procurement team to get them set up in advance. If it's too hard to hire them, stakeholders will just bypass the list.They should understand the politics. A good supplier knows not to say yes to everything just to win favor. They keep you in the loop and help hold the line when a stakeholder pushes for something questionable.You Stay in the Driver's SeatA preferred supplier list doesn't remove you from the picture; it actually keeps you more involved. You're still part of the process, just from a higher level. You're the gatekeeper. The advisor. The one who shapes how UX is delivered, even when you're not the one doing the work.And that's exactly where you want to be.Your Next StepIf you don't already have a supplier list, start small. Identify 2 or 3 people or companies you've worked with before and trust. Add them to a shared Notion page or spreadsheet with their contact info, specialties, and any pre-negotiated rates.Even a rough list is better than leaving stakeholders to guess, or worse still, go their own way.
Meritus Media isn't just another digital agency. It's not a growth hack lab, a content mill, or a stitched-together team of Upwork freelancers. It's a convergence—a rare blend of what still works, what used to work, and what should work when it comes to visibility, credibility, and influence.That's why I joined.It's why I stepped behind the Meritus shield—why I aligned my decades of SEO, ORM, and digital strategy experience with a crew led by Mike Falkow and built on the legacy of Sally Falkow.A Legacy That Still LeadsSally Falkow is a name that belongs in any serious digital PR curriculum—if such a thing existed. I've known her for 20 years. She's not a pioneer in the tech-bro sense. She's a veteran of real PR: press releases by fax, journalist calls by phone, media earned—not bought.She was ahead of the curve before social media had a name. She helped shape the Social Media News Release. She launched The Proactive Report in 2003 and wrote SMART News: How to Create Branded Content That Gets Found in Search and Shared on Social Media. She earned PRSA's APR, trained 2,500+ execs, and was PR News' PR Trainer of the Year.Her legacy? Treating journalists as collaborators, not targets. Earning coverage through relevance. And blending the language of PR with the structure of search.From Mizuno to MeritusSally and I first worked together at Social Ally. One of our first projects? A blogger campaign for Mizuno Running. Instead of paying for posts, we offered influencers shoes to test, run in, and review—if they wanted. No scripts. No contracts.It worked. Real people wrote real things. Trusted voices moved the needle. That same spirit lives on at Meritus.What Meritus DoesMeritus Media is full-spectrum. Not bolted-on services. Not a list of tactics. A strategic system where each part strengthens the next:Digital PR with a journalist's eyeReputation Management that creates narrativeSEO that's technical, strategic, and brand-alignedInfluencer Outreach built on relationships, not ratesWeb Dev & UX that marries story and performanceSocial Media with tone, not just timingContent Strategy that serves both people and platformsFrom schema to storytelling, long-tail search to crisis response—everything is integrated.The Falkow FactorMike Falkow, Sally's son and now CEO, brings creative and technical fluency. Former surfer, art director, actor, and developer, Mike leads with instinct and insight. He's growing Meritus' footprint across LA, Tampa, and the UK. His brother Jonathan “Cokey” Falkow handles European development with the same mix of charm and clarity.Together, they carry forward Sally's DNA—updated for today's world.Why I'm HereBecause this model works. Because these people are real. Because Sally's relationship-first, journalism-first, clarity-driven ethos isn't a pitch here—it's the standard.Clients aren't budgets. They're collaborators. Success isn't clicks. It's momentum. Trust. Visibility with gravity.The FutureVisibility now is hybrid: earned and owned, organic and engineered. Built with the heart of a journalist and the brain of an SEO.That's why I joined Meritus.That's why I'm building with this team.And that's why, if you're tired of duct-taped digital and tired ideas, you should be watching.Let's get to work.
This is a preview of one of our premium Design Better episodes. To listen to the whole episode, head over to our Substack and subscribe: https://designbetterpodcast.com/p/rhiannon-bell We all rely on search—sometimes dozens of times a day—to make sense of the world around us. But behind that simple white box is a vast, dynamic system that has to understand not just language, but intent, context, and trust. In this episode, we talk with Rhiannon Bell, VP of User Experience for Google Search, about how they navigate the complexity of designing one of the most widely used products on the planet. Rhi shares how their background in writing and storytelling shapes their approach to UX, why designing for information-seeking behavior is fundamentally different from transactional design, and how teams at Google are rethinking trust, transparency, and delight in an age of generative AI. We also dig into what it means to lead with curiosity, and how bringing a sense of play into product development can open up entirely new possibilities. Bio As the VP of UX for Google Search, Rhiannon Bell leads a team of talented Designers, Researchers and Content Strategists who are responsible for all of Google Search experiences. They have over 20 years experience in product development, working with diverse and global products such as NerdWallet, BBC, and Zynga.Rhiannon's mission is to build responsibly toward an AI-powered future, using user research, creative direction, and user-centric product development. They are passionate about pushing the boundaries of technology to solve user pain points, raising the quality bar on execution, and driving home the consumer-centric view within any product organization. They are also an active investor and advisor in the design and AI space, supporting visionaries who are shaping our world. *** Premium Episodes on Design Better This is a premium episode on Design Better. We release two premium episodes per month, along with two free episodes for everyone. Premium subscribers also get access to the documentary Design Disruptors and our growing library of books: You'll also get access to our monthly AMAs with former guests, ad-free episodes, discounts and early access to workshops, and our monthly newsletter The Brief that compiles salient insights, quotes, readings, and creative processes uncovered in the show. Upgrade to paid
Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training Running an agency can feel like chaos on repeat—clients, team stress, and no clear direction. You're not alone. Today's featured guest has built and sold a $3M+ agency, kept employee turnover under 5%, and is now launching a focused, values-driven agency built to thrive in today's market. He shares some hard-won lessons on building a culture your team will never want to leave, attracting clients who respect your expertise, and creating the clarity and focus you need to scale without burning out. If you're an agency owner who's tired of the chaos and wants a clearer, saner path forward, this conversation will give you a roadmap worth following. Colin Hetherington is the founder of the newly minted Common Good in Dublin, but he's no rookie. Before that, he co-founded Zoo Digital, growing it past $3M a year before it was acquired, and even earlier, he pitched and built agency.com's Dublin presence when Ireland barely had broadband. After building and scaling agency.com Ireland, Colin and two colleagues grabbed coffee after a client meeting and decided, “There's a better way to do this.” It wasn't a grand plan with a 50-slide deck. It was a hunch—and a leap of faith. In this episode, we'll discuss: Why he believes in taking the leap before you're ready. Build systems or burn out. How to keep turnover at less than 5%. Why focus is the ultimate power move. Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources E2M Solutions: Today's episode of the Smart Agency Masterclass is sponsored by E2M Solutions, a web design, and development agency that has provided white-label services for the past 10 years to agencies all over the world. Check out e2msolutions.com/smartagency and get 10% off for the first three months of service. Look for the Venn Diagram Sweet Spot Colin's first experience in digital marketing came when he worked for an agency in San Francisco back in 1999. At iTraffic, subsequently taken over by Agency.com, he learned about what was called at the time ‘internet advertising', and five years later he pitched the idea of setting up Agency.com in Dublin. Their developing edge was putting strategy, creative, and technology under one roof at a time when agencies treated digital as an afterthought. That unique combination allowed them to win big clients like the National Lottery and the Irish Tourism Board with a tiny seven-person team. In just two years, they went from zero to driving 12% of the group's revenue and Colin and his partners felt ready to grow their own business. Hitting Their Stride with Innovation Zoo launched in 2008, right before the Great Recession and right as businesses started pulling back and budgets evaporated. However, they were able to adapt by winning some solid clients and partnering quietly behind the scenes with agencies that couldn't handle digital in-house. They found scrappy ways to deliver big ideas on smaller budgets, often using student illustrators or leaner production. By 2015, they'd grown the team to fourteen people and were hitting their stride with their original formula of combining strategy, creative, and technology under one roof that led them to work with big names like Redbull. After bringing innovation to countless brand events, Colin's agency started focusing on UX and got an important partnership with one of the largest banks in Ireland. While not every flashy innovation won new business immediately, it got them on pitch lists and made their team proud. Hiring Before You're Ready Colin's hiring strategy has always been taking leaps of faith. Instead of hiring one by one, they'd hire in threes or fours—betting on themselves to fill the pipeline. This was even back when they couldn't forecast beyond five months. For Colin, there was no use in debating and agonizing over these leaps for weeks when the team was already stretched for 1–2 months straight. Playing too small can be riskier than making bold, smart bets and, as they learned over time, taking those leaps of faith paid off every time. Every time they made that leap, the new team members were busy almost immediately. Build Systems or Burn Out On the other hand, Colin was not as quick to scale processes as they grew the team, which resulted in many projects being delayed and clients rightly unhappy about the situation. At one point, Colin was heading to a client meeting with that sick-to-your-stomach feeling that they were about to get fired for missing deadlines. They didn't get fired, but the client laid it out: “We love you, but can you ever deliver on time?” That wake-up call pushed Colin to bring in operations help, implement systems, and build scalable processes so they could grow without chaos. This next step also required them to admit they just weren't great project managers and needed outside help to build the foundations to grow the business. Culture Is What You Live, Not What You Write Colin managed to keep his agency's employee turnover at less than 5% by putting a heavy focus on culture while he was at Zoo. It's easy to slap a “values” page on your agency's website. He understood that reducing churn meant reducing time spent on getting people up to speed, for instance, but he also understood that culture isn't what you write down—it's what you live. For Colin, it all came down to leadership and how the leadership team delivers culture. For starters, they treated people like adults, trusting their team to own their work without micromanagement, and recognizing that work is just one part of life. When hard times hit, like during COVID, Colin and his partners were transparent. They had to temporarily reduce salaries but promised to pay it back when the storm cleared—and they did. That act of integrity built trust in a way no ping-pong table or Slack emoji ever could. Your Values Attract the Right Clients (and Repel the Wrong Ones) If you've ever worked with a nightmare client—the kind who demands everything yesterday, disrespects your team, and thinks paying your invoice is a license to treat you like dirt—yyou know the toll it takes on your team and energy. On this, Jason and Colin agree: it's better to walk away. Colin has learned that sharing the unspoken values you hold as a team don't just keep your culture healthy; they also shape the clients you attract. The best, longest-lasting client relationships he had were with organizations that shared similar values around respect, partnership, and clear communication. As to the nightmare clients? Those relationships were doomed from day one because the values were out of sync. Focus Is the Ultimate Power Move After selling Zoo, Colin is launching his new agency, Common Good, with one big lesson in mind: Focus beats everything. Instead of being a generalist, Colin is zeroing in on serving state and civil service organizations in Ireland. He believes these organizations are doing important work that deserves to be communicated well—and that clear positioning will set them apart in a market where every agency says the same thing about their “process, portfolio, and people.” What's more, Colin isn't trying to build another 60-person agency. He's embracing the shift in the market toward lean, senior teams that can deliver high-quality work without unnecessary bloat. If you're still in the grind of your first agency, it's normal not to have perfect clarity yet. You have to try things, learn what drains your energy, and double down on what gives you energy. The sooner you build reflection time into your schedule, the sooner you'll find your agency's true direction. It may be hard to take the time to really think about these things. The day-to-day of running an agency can drown you in Slack messages, client calls, and fires to put out. But stepping back—even for a few hours each week—to reflect on where you're going and why can be the difference between a business that drifts and one that thrives. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.
Try Fellow's AI Meeting Copilot - 90 days FREE - fellow.app/cooGuest: Lance Willett, Chief Quality Officer at AutomatticTopics Covered:How Automattic's open source culture evolved over 20 yearsWhat a Chief Quality Officer actually does—and why it mattersQuality = Craft × Context, and how that feedback loop scalesAutomattic's AI strategy: support bots, contextual UI, and site generationThe importance of tools like Linear and Storybook in enforcing qualityHow Automattic balances speed, risk, and governance with AI experimentationLessons from stabilizing Tumblr during its post-acquisition rebootPrioritization and the dangers of unbounded optimismLeadership takeaways from working closely with Matt Mullenweg
Please help keep this podcast free: https://www.patreon.com/grumpyseoguy1:23 How to plan a SEO Zoom Advisory Call with me2:48 Definition of dr3:17 DR doesn't mean what people think3;55 Low DR backlinks can be good, too4:19 Here's the episode about Marketing SEO Spam4:35 anchortext definition5:44 The problems with high DR websites7:12 Don't buy backlinks based on DR7:29 The episode about lower DR ranking over higher DR8:12 A refersher of a good backlinks:8:16 contextual8:20 likely on a relevant website8:22 on a relevant post8:25 makes sense grammatically and syntactically8:31 doesn't look like it was written for SEO8:36 Episodes 37 and 39 describe more about the difference between a good and bad backlink9:14 Here's the scam10:05 Anything that can be automated will not help SEO11:07 If you're buying backlinks based on DR you are probably going to get scammed11:53 Content wrtiers dislike this podcast12:07 Developers dislike this podcast12:21 The 4 things that are necessary to rank13:13 Dwell time is not a ranking factor13:14 content quality is not a ranking factor13:15 UX is not a ranking factor13:32 How Impressions work13:52 How to know how much traffic you are going to get16:01 Quality of content is not a ranking factor16:04 Dwell time is not a ranking factor16:06 AI is not stealing your traffic16:09 LLMS.txt does nothing16:12 EEAT is not a ranking factor16:19 Even Google admits EEAT is not a ranking factor16:26 Anyone offering you an EEAT audit is scamming you16:30 Anyone offering you an HCU audit is scamming you16:32 Anyone claiming they can get you in the AI tools is probably scamming you or trying to sell you some trash that won't help you16:39 Anyone claiming UX is a ranking factor is scamming you16:54 Don't buy backlinks based on DR17:00 a LEGIT DR80 backlink on a homepage would easily be $10,000 per month.18:12 There are better ways to spend your money18:23 Most DR80 websites are owned by companies and corporations that do not sell backlinks18:29 DON'T BUY BACKLINKS BASED ON DR
In this episode of BetterTech, host Jocelyn Houle discusses the future of VR & AR with Mark Nguyen, Founder and CEO of SlideFactory, a cutting-edge digital agency specializing in AR, VR, AI, and immersive design. With nearly 30 years in tech, Mark shares his journey from early software development to leading innovation at SlideFactory. The conversation dives into agentic AI, building VR training solutions, and what it really takes to move from whiteboard to functional 3D experiences. Mark offers insights on hardware limitations, UX in spatial environments, and why "weird" problems fuel true innovation. If you're curious about the future of immersive tech and agentic systems, this episode is a must-listen.
David Khourshid, founder of Stately.ai, joins us to discuss better ways to manage complex state in React applications. We explore the pitfalls of overusing useState, how discriminated unions and state machines improve app logic, the role of server components, and the growing importance of query strings and persistent state management. He also shares insights on modern third-party libraries, React's missing "store" primitive, and when developers should rethink their entire approach to state modeling. Links X: https://x.com/DavidKPiano Github: https://github.com/davidkpiano LinkedIn: https://www.linkedin.com/in/davidkpiano/ Resources React Miami talk: https://www.youtube.com/watch?v=d3mhZbBOxbE We want to hear from you! How did you find us? Did you see us on Twitter? In a newsletter? Or maybe we were recommended by a friend? Let us know by sending an email to our producer, Em, at emily.kochanek@logrocket.com (mailto:emily.kochanek@logrocket.com), or tweet at us at PodRocketPod (https://twitter.com/PodRocketpod). Follow us. Get free stickers. Follow us on Apple Podcasts, fill out this form (https://podrocket.logrocket.com/get-podrocket-stickers), and we'll send you free PodRocket stickers! What does LogRocket do? LogRocket provides AI-first session replay and analytics that surfaces the UX and technical issues impacting user experiences. Start understanding where your users are struggling by trying it for free at LogRocket.com. Try LogRocket for free today. (https://logrocket.com/signup/?pdr) Special Guest: David Khourshid.
In this episode, we dive deep into the power of business systems with Abagail Pumphrey—founder, strategist, and operations whiz. Abagail shares how streamlined operations and intentional content strategy can scale a business without adding chaos or headcount. Top Insights You Don't Want to Miss: Systems That Scale From form-based guest screening to automated task creation in Asana, Abagail walks us through the backend of her podcast operations—saving hours and upping the caliber of every guest. AI Meets Human Ingenuity ChatGPT Pro is in her daily toolkit—helping plan episodes, generate questions, and repurpose content. But the real magic? Pairing AI with strong brand voice and creative judgment. Platform-Specific Content is Non-Negotiable Abagail breaks down her content approach by platform: LinkedIn = Thought LeadershipInstagram/TikTok = Entertainment & Teasers The goal isn't full reveals—it's sparking curiosity that pulls people deeper. Feedback Isn't Fluff—It's Fuel She's built feedback loops across emails, forums, and client interviews to continually improve products and UX. Every touchpoint is an opportunity to listen and level up. Learning is a Long Game Success isn't found in post #5—it's in post #2,000. Abagail shares how she studies trends, dissects what works, and spends up to 4 hours crafting a single piece of content when testing new platforms. Tools & Team Her lean team runs on Slack, Asana, Fellow, and Hey Taco—prioritizing clarity, appreciation, and staying out of the weeds. Learn more about Abagail Pumphrey over at Boss Project. You can also check out her podcast, Strategy Hour. You can also connect with her on LinkedIn. You can get the Magnetic Systems Method (and other systems guides) to find issues before they become expensive problems. As always, if you have any questions or want to submit an amazing guest for the podcast, just reach out to me on the Systematic Leader website, and I'll do my best to get them on. If you enjoy the interview, please take 30 seconds to rate the Systematic Leader podcast on your favorite platform. Thanks!
In the conclusion of the AMA and Talkin' Shop session with Darren, Lou Susi, and Yaddy Arroyo, the trio talked about such topics as the product designer title, challenges of workplace dynamics, overlooked factoids associated with UX mentoring, the vanity of UX celebritism, nightmares experienced as a senior practitioner, quality teachers and their impact on up-and-coming UX professionals, managing tough environments, and the importance of EQ and diplomacy. REMINDER: Video is available for this episode via select resources. #ux#podcasts#cxofmradio#cxofm#realuxtalk#worldofux#worldoux#ux career tips Bookmark the new World of UX website at https://www.worldoux.com. Visit the UX Uncensored blog at https://uxuncensored.medium.com. Get your specialized UX merchandise at https://www.kaizentees.com.
Thomas Girard brings a thoughtful lens to design, creativity, and resilience
Applied to 50+ UX or Product jobs & still no interviews or offers? Get UX job search help.Welcome to the Career Strategy Podcast with Sarah Doody, a UX Designer & UX Researcher with 20 years of experience who founded the UX job search accelerator, Career Strategy Lab. She's been doing UX career coaching since 2017.Follow Sarah on: LinkedIn | YouTube | InstagramTired of vague AI tools that spit out generic resume rewrites and surface-level portfolio tips? Meet the smarter alternative.In this episode, Sarah shares the behind-the-scenes strategy behind Sage—the AI agent exclusively available inside Career Strategy Lab—and why it's already helping job seekers finish their resumes, portfolios, and LinkedIn profiles faster without sacrificing clarity or confidence.You'll learn why this tool is more than just a shortcut—it's a UX-informed, coach-trained experience designed to get you unstuck and back into momentum, 24/7.What You'll Learn in This Episode:✔️ The two problems most UX job seekers face: info overload + execution overwhelm✔️ Why most AI job search tools fail (and how Sage is different)✔️ How Sage is trained on CSL's proven curriculum and thousands of real conversations✔️ Why context-specific feedback beats ChatGPT every time✔️ How CSL members are using Sage to move faster and stop second-guessing✔️ The one mindset shift that will help you use AI effectively in your careerTimestamps:00:00 Introduction and Common Job Search Struggles00:46 Introducing Career Strategy Lab's AI Tools02:01 Why UX Professionals Struggle in Job Searches02:39 The Problems Our AI Tools Aim to Solve06:53 How Our AI Tools Work13:58 Demo of Sage, Our AI Agent27:51 Benefits of Using Sage29:36 Conclusion and Call to Action
In this episode of The UX Consultants Lounge, Kyle welcomes her first-ever client into the Lounge: Susan Mercer. With over 30 years of experience in digital technology—including roles in UI design, product management, and UX research leadership—Susan brings a rare and candid perspective on what it's really like to hire and work with UX consultants.Kyle and Susan share their history of collaborating on two major projects, including one of the largest diary studies Kyle has ever led. From there, they dive into what clients think during the procurement process, how proposals get evaluated, what builds (or erodes) trust, and what makes a consultant stand out.Now that Susan is stepping into UX consulting herself, this conversation also touches on how her years on the client side are shaping how she approaches her new business, Perspecta Consulting.Whether you're a consultant trying to better understand your clients or a UX leader considering bringing in outside help this episode is packed with honest insights and practical advice.Topics include:What really goes on behind the scenes when a client is scoping and approving a UX research projectThe qualities that make a consultant stand out during the selection processWhy trust and communication are everything and what erodes them fastWhat clients wish consultants knew about proposals and pricingHow to set consultants up for success (and what happens when you don't)Susan's transition from research director to independent consultantNotable Quotes"I'm looking for a thought partner—not a salesperson. Someone who's going to help me solve a problem, not just sell me their services… If you tell me everything you can do before even asking what I need, it feels like a car salesman pitch. That's a turnoff.""I like hearing a lot of questions from consultants in that first call. Curiosity is a core skill for a researcher, and I want to see it right away.""If the methodology and reasoning are weak but the price is high, that's when I start to get skeptical.""Consistent communication is key. I'd rather have a little too much communication than be left wondering what's going on."“I want the consultant to make me and my team look good.”Connect with Us:Host: Kyle Soucy | Usable Interface | Linkedin Guest: Susan Mercer | Perspecta Consulting & Linkedin - - - - -Links and Resources Mentioned:Kyle's case study for the Viator diary study project Anna Kop (The UX research subcontractor Kyle hired for the Viator project)Submit a question or story: Have a question or topic that you'd like us to cover in a future episode and/or want to share an anonymous consulting story? Submit your questions and stories. Don't want to miss an episode? Be sure to sign up for the podcast newsletter.Thanks for tuning in! Don't forget to subscribe and leave a review on Apple Podcasts, Spotify, or your favorite podcast platform. I can't wait to have you back in the lounge for our next episode!
Jean-François Poulin reçoit Gabrielle Bernier-Bastien pour parler d'« expérience totale » en UX, une approche qui considère à parts égales l'expérience client et celle des employés. Ensemble, ils soulignent l'importance de débuter tout projet numérique par une phase de recherche terrain, en interrogeant les employés pour mieux comprendre les frictions vécues, puis en cartographiant les parcours croisés avec les usagers. L'objectif : éviter les solutions mal alignées et maximiser la valeur réelle. Une démarche structurée, participative et inclusive, qui favorise des projets plus efficaces et durables.
Send us a textLet's be honest… writing ad copy that actually converts? It's one of those things no one really teaches you — and winging it on Meta Ads gets expensive real quick.This week on Marketing Espresso, I'm joined by the amazing Evelina - copywriter and email strategist for brands like Amazon, Luna & Sun, and a bunch of others you probably get emails from without even realising.We're diving into the juicy stuff:What makes ad copy different from your everyday postsHow to write hooks that actually stop the scroll And why your ad's only job is to get the click, not sell the whole storyEvelina shares how she helps brands find the actual words their audience is using (think: Reddit rabbit holes and review deep dives), so the copy speaks human, not fluff.You'll walk away with:A clear understanding of what separates ad copy from everything elseThe power of a strong hook and how to write oneHow to avoid clickbait while still grabbing attentionThe role of your landing page in converting cold trafficTips on what to test with video vs still imagesIt's an episode packed with insights and practical steps. If you're currently running ads - or thinking about starting - this is one to pop on your walk or listen to with a notebook handy.Let me know what you think, and as always, feel free to reach out with your questions.About EvelinaEvelina Kaganovitch is a copywriter and email strategist who blends creative flair with proven frameworks to write high-performing campaigns for brands around the world. With roots in the USSR, Germany, and Australia - and a lifelong obsession with Vogue covers and storytelling, she's turned her childhood love of fashion and words into a global copy career.She's written for 50+ fashion and lifestyle brands, from Amazon and SumUp to indie labels like Luna&Sun, helping them turn their brand voice into magnetic, personality-packed copy. Evelina's background spans fashion design, UX, and digital marketing, and her work consistently outperforms industry benchmarks (with 64% open rates, 5% CTRs), and a whole lot of weird 3 a.m. ideas that actually work.Now raising a daughter while running her business on her terms, Evelina's known for making complex marketing strategies feel simple, fun, and wildly effective. CONTACT DETAILS & LINKSWebsite: www.evelinakreative.com LinkedIn: https://www.linkedin.com/in/evelinakreative/ Instagram: @evelinakreativeDOWNLOAD MY CONTENT PLANNER - https://becchappell.com.au/content-planner/Instagram @bec_chappellLinkedIn – Bec Chappell If you're ready to work together, I'm ready to work with you and your team.How to work with me:1. Marketing foundations and strategy consultation 2. Marketing Coaching/ Whispering for you a marketing leader or your team who you want to develop into marketing leaders3. Book me as a speaker or advisor for your organisation4. Get me on your podcastThis podcast has been produced and edited by Snappystreet Creative
Who do we really mean when we say “the user”? And who gets left out?In this episode, Therese Fessenden chats with cultural anthropologists Mike Youngblood and Ben Chesluk, who are challenging overly narrow definitions of users in UX. They explore how systems thinking and anthropology can deepen our understanding of complex user ecosystems — and why rethinking “the user” is more important than ever.About the speakers:Mike Youngblood (LinkedIn)Ben Chesluk (LinkedIn)About Rethinking Users, including some helpful resources and a link to purchase the book:https://www.rethinkingusers.comArticle about User Ecosystem Thinking:https://www.epicpeople.org/toward-ethnography-of-friction-and-ease-in-complex-systemsMike & Ben's other books:The Routledge Companion to Practicing Anthropology and Design, which includes Mike & Ben's chapter on systems thinking in design anthropology, as well as many other chapters/contributors exploring the role of anthropology in design:Ben's book Money Jungle is an anthropological study of the redevelopment of New York City's Times Square.Mike's book Cultivating Community is an ethnographic study of a massive, grassroots social movement in rural India.Related NN/g Articles & Videos:Personas vs. Archetypes (article)Why Personas Fail (article)Ethnography in UX (3-min video)Contextual Inquiry: Inspire Design by Observing and Interviewing Users in Their Context (article)
Suhail Gangji is the Founder at Portals.fi.In this episode, we unpack DeFi trends we're recently bullish on, and the ones that have us concerned, as we explore where UX has improved, where blowups could still happen, and how Portals.fi is positioning to make advanced yield strategies accessible to everyone.------
Brooks Lybrand, Developer relations manager for Remix and React Router, joins the pod to discuss the latest developments in React Router v7, its evolving community, and the migration path from Remix. We also explore the router's new open governance model, framework mode, and how server-side rendering and data handling are being reimagined for modern web apps. Links Twitter: https://x.com/brookslybrand LinkedIn: https://www.linkedin.com/in/brooks-lybrand Github: https://github.com/brookslybrand YouTube: https://www.youtube.com/channel/UCd93bPmP8vplnkr9Jel_osA Resources React Miami 2025: https://www.youtube.com/watch?v=DPSRGLk6DDQ We want to hear from you! How did you find us? Did you see us on Twitter? In a newsletter? Or maybe we were recommended by a friend? Let us know by sending an email to our producer, Em, at emily.kochanek@logrocket.com (mailto:emily.kochanek@logrocket.com), or tweet at us at PodRocketPod (https://twitter.com/PodRocketpod). Follow us. Get free stickers. Follow us on Apple Podcasts, fill out this form (https://podrocket.logrocket.com/get-podrocket-stickers), and we'll send you free PodRocket stickers! What does LogRocket do? LogRocket provides AI-first session replay and analytics that surfaces the UX and technical issues impacting user experiences. Start understanding where your users are struggling by trying it for free at LogRocket.com. Try LogRocket for free today. (https://logrocket.com/signup/?pdr) Special Guest: Brooks Lybrand.
David Webster is the head of UX at Google Labs, the company’s experimental AI division. When he stepped into the role in 2022, the tech world was scrambling to respond to the rise of ChatGPT — and Google Labs was no exception. Since then, the team has launched several high-profile projects, including the viral NotebookLM. Webster joins Oz to share his philosophy on human-centered design and how it shapes Google’s AI experiments.See omnystudio.com/listener for privacy information.
Figma is central to most designers' workflow these days (certainly is here at Design Better). So it's important to get familiar with all of the latest features. Who better to give us the back story of the releases announced at Config than Noah Levin, VP of Product Design at Figma. Join us for a conversation with Noah and a closer look at how Figma is helping designers design better. In this AMA, Noah demo'd some of Figma's newest tools and featured, and we discussed topics including: Hiring and scaling design teams in the AI age Emerging trends in design Career growth for junior UX designers Fostering better designer-developer collaboration Improving table design workflows in Figma AI's impact on design and development roles Support for print-focused workflows Staying up to date with Figma tools and features Lessons from designing the new Figma Bio Noah Levin is the VP of Product Design at Figma. Before that he led the UX team at ClassPass in NYC, and before that he was at Google working on Mobile Search in Mountain View. He also spent some time teaching designers to code as an early advisor at Framer, and building a digital assistant for Astronauts at NASA. He studied Human-Computer Interaction at Carnegie Mellon and is from Pittsburgh originally. Watch the recording on our Substack: https://designbetterpodcast.com/p/ama-noah-levin-on-figmas-latest-release *** Learn more about Figma's recent product launches at https://www.config.new/
In this episode, Nathan Wrigley talks with Charlotte Bax at WordCamp Europe about making websites more environmentally sustainable. Charlotte shares her journey into sustainable web design, offers practical advice on reducing a website's carbon footprint, like choosing green web hosting, optimising images, improving UX, applying caching, and managing visitor traffic, and introduces advanced concepts like grid-aware websites. The conversation also touches on WordPress's role in digital sustainability and recent efforts to revive its sustainability team. Charlotte offers resources and invites listeners to connect for further advice on building greener websites. If you've ever wondered how digital choices impact the planet, and what steps you can take today to help, this episode is for you.
Hannah Ryu is a storyteller, AI Strategist, and the co-founder of Oak Theory, a creative technology studio specializing in UX/UI, web, application design, and development. We explore: Co-founding a creative technology studio, aiming to address the lack of diversity in UX design firms. Confronting negative self-talk/narratives when building a business The role of perfectionism in Korean culture The exciting utility of AI in creating tailored educational information for children, increasing accessibility to education Use of AI for self-reflection and as a starting point to engage in therapy How to maintain being human through curiosity, accepting that we make mistakes, and unconditional love ========================================== Hannah's full bio: Hannah is a storyteller, AI Strategist, and the co-founder of Oak Theory, a creative technology studio specializing in UX/UI, web, application design, and development. With over a decade of experience across branding, UX/UI, and digital strategy, she partners with organizations navigating transformation, helping them turn complexity into clear, scalable experiences. As a first-generation Korean American and mother of two, Hannah brings a layered lens to leadership, blending creative instinct, cultural awareness, and operational know-how, especially during times of growth, change, or reinvention. Her expertise has been trusted by industry leaders and universities like Google, Optum, Columbia University, and Vanderbilt University. She's been featured at the Women in Tech Global Conference, on the top 0.5% business podcast The UpFlip Podcast, and in outlets such as Forbes, Success Magazine, and Entrepreneur. The company's websites are oaktheory.co and undertheoak.co. Under the Oak is a media company that seeks to discuss how to be more human. Socials: https://www.instagram.com/oaktheory.co/ https://www.linkedin.com/in/hannahryu/
All links and images can be found on CISO Series. This week's episode is hosted by me, David Spark, producer of CISO Series and Andy Ellis (@csoandy), principal, Duha. Joining us is our sponsored guest, Edward Wu, CEO and founder, Dropzone AI. In this episode: Building context-aware verification frameworks Understanding why UX fails Moving beyond AI replacement narratives Building for a crisis A huge thanks to our sponsor, Dropzone AI Dropzone AI autonomously investigates every security alert—no playbooks needed. This AI SOC analyst queries your CrowdStrike, Splunk, threat intel feeds, and 60+ other tools to build complete investigations in 5 minutes. Unlike black-box automation, it shows every query, finding, and decision. See it work yourself—explore the self-guided demo at dropzone.ai.
In this episode, a16z General Partner Martin Casado sits down with Box cofounder and CEO Aaron Levie to talk about how AI is changing not just software, but the structure and speed of work itself.They unpack how enterprise adoption of AI is different from the consumer wave, why incumbents may be better positioned than people think, and how the role of the individual contributor is already shifting from executor to orchestrator. From vibe coding and agent UX to why startups should still go vertical, this is a candid, strategic conversation about what it actually looks like to build and operate in an AI-native enterprise.Aaron also shares how Box is using AI internally today, and what might happen when agents outnumber employees. Resources: Find Aaron on X: https://x.com/levieFind Martin on X: https://x.com/martin_casado Stay Updated: Let us know what you think: https://ratethispodcast.com/a16zFind a16z on Twitter: https://twitter.com/a16zFind a16z on LinkedIn: https://www.linkedin.com/company/a16zSubscribe on your favorite podcast app: https://a16z.simplecast.com/Follow our host: https://x.com/eriktorenbergPlease note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures.