Podcasts about Digital transformation

Artem Moroz is a Ukrainian defense innovation and investment ecosystem specialist best known publicly for his leadership work inside BRAVE1, Ukraine's state-backed defence-tech cluster. He is BRAVE1's head of investor relations and a senior figure working on partnerships and international cooperation. Moroz has been a visible spokesperson for BRAVE1's international outreach — most notably Ukraine's “Test in Ukraine” initiative (a framework for foreign manufacturers to trial systems with Ukrainian forces and receive operational feedback). BRAVE1 is Ukraine's defence-tech coordination platform created under the umbrella of the country's wartime innovation push. It was launched under Ukraine's Ministry of Digital Transformation in April 2023, to coordinate officials, military users, industry, investors, and donors to accelerate the loop from prototype to approval and deployment. BRAVE1's objectives include: 1) Accelerate battlefield innovation cycles2) Direct funding to priority capabilities3) Align developers with real military demand4) Build an investable defence-tech ecosystem5) Increase domestic production independence (components and scale)6) International cooperation and “Test in Ukraine”----------LINKS:https://www.linkedin.com/in/artemmoroz/https://www.linkedin.com/company/brave1ukraine/posts/https://brave1.gov.ua/en/https://en.wikipedia.org/wiki/Brave1https://digitalstate.gov.ua/projects/tech/brave1https://x.com/BRAVE1ua?lang=en----------SUPPORT THE CHANNEL:https://www.buymeacoffee.com/siliconcurtainhttps://www.patreon.com/siliconcurtainhttps://www.gofundme.com/f/scaling-up-campaign-to-fight-authoritarian-disinformation----------A REQUEST FOR HELP!I'm heading back to Kyiv this week, to film, do research and conduct interviews. The logistics and need for equipment and clothing are a little higher than for my previous trips. It will be cold, and may be dark also. If you can, please assist to ensure I can make this trip a success. My commitment to the audience of the channel, will be to bring back compelling interviews conducted in Ukraine, and to use the experience to improve the quality of the channel, it's insights and impact. Let Ukraine and democracy prevail! https://buymeacoffee.com/siliconcurtain/extrashttps://www.patreon.com/siliconcurtainhttps://www.gofundme.com/f/scaling-up-campaign-to-fight-authoritarian-disinformationNONE OF THIS CAN HAPPEN WITHOUT YOU!So what's next? We're going to Kyiv in January 2026 to film on the ground, and will record interviews with some huge guests. We'll be creating opportunities for new interviews, and to connect you with the reality of a European city under escalating winter attack, from an imperialist, genocidal power. PLEASE HELP ME ME TO GROW SILICON CURTAINWe are planning our events for 2026, and to do more and have a greater impact. After achieving more than 12 events in 2025, we will aim to double that! 24 events and interviews on the ground in Ukraine, to push back against weaponized information, toxic propaganda and corrosive disinformation. Please help us make it happen!----------TRUSTED CHARITIES ON THE GROUND:Save Ukrainehttps://www.saveukraineua.org/Superhumans - Hospital for war traumashttps://superhumans.com/en/UNBROKEN - Treatment. Prosthesis. Rehabilitation for Ukrainians in Ukrainehttps://unbroken.org.ua/Come Back Alivehttps://savelife.in.ua/en/Chefs For Ukraine - World Central Kitchenhttps://wck.org/relief/activation-chefs-for-ukraineUNITED24 - An initiative of President Zelenskyyhttps://u24.gov.ua/Serhiy Prytula Charity Foundationhttps://prytulafoundation.orgNGO “Herojam Slava”https://heroiamslava.org/kharpp - Reconstruction project supporting communities in Kharkiv and Przemyślhttps://kharpp.com/NOR DOG Animal Rescuehttps://www.nor-dog.org/home/----------

Realities Remixed, formerly know as Cloud Realities, launches a new season exploring the intersection of people, culture, industry, and tech. Energy transportation is a deeply local business, safely delivering gas and electricity, more and more from renewable sources, directly to the communities it serves. Technology and AI help make that possible by strengthening safety, bringing companies closer to customers, and enabling teams to build the future together. This week, Dave, Esmee, and Rob are joined by John Koerwer, CIO of UGI Corporation, to explore explore why “the business” and tech still struggle to speak the same language, nd what helps close the gap.TLDR00:35 – Introduction01:17 – Hang out: new toys and coffee07:55 – Dig in: the business - tech divide21:07 – Conversation with John Koerwer59:40 – The amazing AI technology in The Sphere's version of The Wizard of OzGuestJohn Koerwer: https://www.linkedin.com/in/john-koerwer-46102127/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/ SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

In this episode, Luis Taveras, PhD, Senior Vice President and Chief Information Officer at Jefferson Health, shares how he is leading large scale integration, advancing AI with a human centered approach, and transforming IT into a value engine that supports clinical excellence and strategic growth.

The Transformation Ground Control podcast covers a number of topics important to digital and business transformation. This episode covers the following topics and interviews:   Microsoft's Bundling Regulatory Issues, Q&A (Darian Chwialkowski, Third Stage Consulting) Who Are the Best System Integrators In the Market (Guest, Third Stage Consulting) SAP RISE We also cover a number of other relevant topics related to digital and business transformation throughout the show.  

In our latest senior leader interview, Craig is joined by Emel Morris, CIO at Central Bedfordshire Council.Emel shares her journey from corporate communications into IT leadership and the skills that helped her transition into the role. She also outlines why today's CIO must focus on stakeholder engagement, change, and aligning technology to real service outcomes.Craig and Emel also discuss pressures on public sector services, cyber security, AI alongside the importance of inclusion and Women in SAP.To learn more about the UKISUG referral scheme, visit: https://www.sapusers.org/community-referral-scheme

In this episode, Hillery Smith Shay, Chief Marketing and Experience Officer and Senior Vice President of Communications at Children's Minnesota, shares how the organization is embedding a systemwide total experience strategy, launching Epic to power a seamless digital front door, and positioning experience as a true strategic differentiator amid financial and care delivery challenges.

Toyota practically wrote the book on continuous improvement. But can the plays that won championships before still win them today? This week, Kevin Austin, Group Vice President, Supply Chain at Toyota North America, tackles one of the hardest leadership challenges: transforming a company built on discipline and proven systems without losing what made it great. In conversation with Zero100 Chief Research Officer Kevin O'Marah (yes, two Kevins), he reveals why TPS is the foundation that makes transformation possible, and what happens when AI meets craftspeople who've spent 30 years building cars.The tension between pride, legacy, and a world that got way more complex (01:20)How to know when digital transformation isn't working (and you're the bottleneck) (03:37)Early missteps and why noble missions beat shiny tools (05:37)Fixing friction from forecasting all the way to customer delivery (08:20)When customers can track a $10 pizza but not a $50,000 vehicle (12:37)How TPS creates a stable backbone for experimentation (15:17)When AI meets craftsmanship: Amplifying 30 years of judgment with technology (17:07)What stays Toyota, what must change, and Kevin's north star (22:24)

Of all the industries AI will transform, Kira Radinsky believes chemistry and biology will change the most. Kira is the co-founder and CTO of Diagnostic Robotics, which uses AI to automate the administrative work that's crushing healthcare teams — so clinicians can actually focus on patients. She's also the co-founder of Mana.bio, where they're accelerating drug discovery by orders of magnitude.She'll tell you she's terrible in the lab. Not because she isn't brilliant, but because she can't pipette without killing the cells. So she's thrilled that thanks to her skills in data and AI she was able to realize her childhood dream of being a scientist: “I'm not trying to automate everything… Like when, when you say automate drug discovery, I'm not gonna discover everything. I just want to accelerate it, which comes back to my childhood dream: I just didn't want to do it myself. I just want AI to replace me as a scientist. That's it.”But this episode is about more than healthcare. It's about how to build systems that get smarter over time — feedback loops, causal inference, incentivizing algorithms to take risks, and knowing when to optimize for ROI instead of accuracy. Lessons that apply whether you're building in biotech or not.We cover:How growing up Jewish in Soviet Ukraine — and fleeing to Israel just before the Gulf War — shaped Kira's obsession with predicting the futureHow she built a system that successfully predicted real-world events, including Cuba's first cholera outbreak in Cuba in 130 yearsHow Mana.bio is using AI to build "rocketships" that deliver drugs to the right cells — and how they've done in three months what used to take 20 yearsWhy predictions are only valuable if there's something you can do about them — and why that makes healthcare an ideal field for AI How to incentivize algorithms to make bolder predictions (it's easy to predict there won't be an earthquake today; it's much harder to say there will be)Why causal inference is the most underrated tool in machine learning right nowHow healthcare AI can perpetuate racial bias — and what builders need to do differentlyNote: this interview originally aired in October 2024. Chapters:(01:44) - Why predictions are so important to Kira: lessons from fleeing Soviet-era Kyiv (05:10) - Building a prediction engine from 150 years of news (08:35) - How Kira predicted the Cuba cholera outbreak (09:50) - Returning to biology by way of data (12:50) - Predicting healthcare outcomes by finding your patient's twin (17:53) - The racial bias hiding in healthcare AI (19:15) - Building Mana.bio and accelerating drug discovery (24:33) - "In three months, what did what used to take 20 years" (31:44) - Builder tips: ROI, causal inference, and teaching algorithms to explore (35:07) - Planning: Where generative AI needs improve Links & Resources:Kira Radinsky on LinkedInDiagnostic RoboticsMana.bioSupport Future Around & Find OutGet the free newsletterAnd consider becoming a paid subscriber and help future proof this thing!Sponsor the show? Are you looking to reach an audience of senior technologists and decision-makers? Email me: dan@modernproductminds.com---Music by Jonathan Zalben

S6E2 The Retail Growth Strategy Retailers Need for 2026 with Today's Economic Realities, Tariffs, Fed Moves, and Consumer ShiftsIn this powerful episode of The Retail Razor Show, Dr. Rebecca Homkes, London Business School lecturer, Duke faculty member, high‑growth strategy advisor, and author of Survive, Reset, Thrive: Leading Breakthrough Growth Strategy in Volatile Times, joins Ricardo and Casey to break down what retailers must understand about the economic outlook in 2026, shifting consumer behavior, and the strategic moves that separate winners from laggards.Rebecca explains why uncertainty is not a threat but a catalyst for growth, and how her Survive, Reset, Thrive (SRT) framework helps leaders stabilize quickly, reset strategy intelligently, and execute a retail growth strategy that works even in volatile conditions. She also unpacks the realities behind sticky inflation, tariffs, the no‑hire/no‑fire labor market, and the rise of the K‑shaped consumer economy.If you want to build a retail growth strategy that thrives in the face of market shocks, this episode gives you the playbook.What We CoverWhy the economic outlook in 2026 is full of contradictions, and what that means for retailHow the SRT loop helps leaders stabilize, reset, and thriveReal‑world examples of companies using SRT to turn crises into growthWhy averages hide the truth about consumer sentimentThe rise of the K‑shaped economy and the death of the “everyman” consumerValue vs. price: why consumers will still pay more for what they truly valueHow retailers should think about store formats, assortment, and experimentationThe must‑win battles for 2026Where AI actually moves the needle in a retail growth strategyKey TakeawaysUncertainty is the best time to grow: because customers, partners, and employees are more honest about what they value.Value ≠ price. Consumers want their dollar to go further, not necessarily cheaper products.The middle of the market is the danger zone. Retailers must choose: differentiated premium or true value leadership.Retail growth strategy in 2026 requires testing, iteration, and abandoning legacy assumptions.Economic outlook in 2026 signals a decoupling between GDP strength and consumer reality: leaders must plan accordingly.Subscribe & FollowSubscribe to the Retail Razor Podcast Network: https://retailrazor.com/Subscribe to our Newsletter: https://retailrazor.substack.comSubscribe to our YouTube channel: https://go.retailrazor.com/utubeAbout our GuestRebecca Homkes, https://www.linkedin.com/in/rebecca-homkes/https://www.rebeccahomkes.comAuthor, Survive, Reset, Thrive: Leading Breakthrough Growth Strategy in Volatile Times. https://a.co/d/0aXECIB2Rebecca Homkes, is a high-growth strategy specialist, CEO and executive advisor. After more than a decade of advising her clients on developing, executing and innovating on strategy, Rebecca is sharing her proven and practical playbook in Survive, Reset, Thrive: Leading Breakthrough Growth Strategy in Volatile Times. She is a Lecturer at the London Business School, Faculty at Duke Corporate Executive Education, Advisor and Faculty at the Boston Consulting Group focused on AI and Climate and Sustainability, and a former fellow at the London School of Economics Centre for Economic Performance. A global keynote speaker and recognized thought leader, she is also the global Faculty Director of the Active Learning Program with the Young Presidents Organization (YPO), leads several fintech accelerators, and serves on the boards of many high-growth companies. She earned her doctorate at the London School of Economics as a Marshall Scholar and is now based in Miami, San Francisco, and London.Chapters00:00 Teaser01:10 Show Intro04:40 Welcome Dr Rebecca Homkes05:46 The Survive Reset Thrive Framework08:04 Real World SRT Success Stories12:55 Macro Economic Outlook for 202617:38 Understanding the K Shaped Economy19:39 Value vs Price Strategy24:06 Differentiation and Competitive Advantage26:41 Store Strategy and Expansion30:37 Consumer Experience and AI32:34 B2B Software Experience Gap34:04 Financing and Inventory Strategy36:28 Supply Chain Robustness38:10 No Regret Moves40:40 Defining Right to Win43:45 Hard Reset Strategy45:51 Strategic Center of Gravity48:24 Must Win Battles49:34 Closing and Contact Info51:36 Show CloseMeet your hostsHelping you cut through the clutter in retail & retail tech:Ricardo Belmar is an NRF Top Retail Voice for 2025 and a RETHINK Retail Top Retail Expert from 2021 – 2026. Thinkers 360 has named him a Top 10 Thought Leader in Retail, a Top 25 Thought Leader in AGI and Careers, a Top 50 Thought Leader in Agentic AI and Management, and a Top 100 Thought Leader in Digital Transformation and Transformation. Thinkers 360 also named him a Top Digital Voice for 2024 and 2025. He is an advisory council member at George Mason University's Center for Retail Transformationand the Retail Cloud Alliance. He was most recently the partner marketing leader for retail & consumer goods in the Americas at Microsoft.Casey Golden, is the North America Leader for Retail & Consumer Goods at CI&T, and CEO of Luxlock. She is a RETHINK Retail Top Retail Expert from 2023 - 2026, and Retail Cloud Alliance advisory council member. After a career on the fashion and supply chain technology side of the business, Casey is obsessed with the customer relationship between the brand and the consumer and is slaying franken-stacks and building retail tech! MusicIncludes music provided by imunobeats.com, featuring Overclocked, and E-Motive from the album Beat Hype, written by Heston Mimms, published by Imuno.

In this episode, Hillery Smith Shay, Chief Marketing and Experience Officer and Senior Vice President of Communications at Children's Minnesota, shares how the organization is embedding a systemwide total experience strategy, launching Epic to power a seamless digital front door, and positioning experience as a true strategic differentiator amid financial and care delivery challenges.

In this episode, Luis Taveras, PhD, Senior Vice President and Chief Information Officer at Jefferson Health, shares how he is leading large scale integration, advancing AI with a human centered approach, and transforming IT into a value engine that supports clinical excellence and strategic growth.

In this episode of OFFBounds, Paula Macaggi sits down with Emily Ketchen, SVP and CMO of Lenovo's Intelligent Devices Group and International Markets, to explore what it really takes to modernize marketing inside one of the world's largest technology companies. From building global centers of excellence and putting insights and first-party data at the core of transformation, to leading what she calls a once-in-30-years opportunity to create the AI PC category, Emily shares how Lenovo is shaping the future of compute, brand, and storytelling across 180 markets. The conversation also dives into measuring real marketing impact, turning global partnerships like Formula One and FIFA into business value, and why curiosity, conviction, and simplicity are essential for leaders navigating constant disruption.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore how Canadian businesses turn complexity into competitive advantage. Today's episode focuses on inclusive digital strategy and why accessibility, performance, and execution are now core drivers of growth rather than optional enhancements. In this conversation, Karine Simard, Director of the Inclusive Digital Studio at Ciao Technologies, breaks down how SMBs can modernize their digital presence with clarity and confidence. The discussion covers accessibility as a business strategy, common e-commerce pitfalls, scalable IT execution models, and why building for extreme environments reshapes how digital success is measured. Key Highlights Digital Accessibility as Strategy: Why inclusive design directly improves growth, efficiency, and reach.   E-commerce Execution Gaps: How to avoid friction that breaks the customer journey at checkout.   Squad as a Service: Why this delivery model outperforms traditional outsourcing for SMEs.   Security and Speed: Lessons learned from building for extreme environments.   Practical Roadmaps: First steps leaders can take to audit accessibility and drive inclusion. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

In this episode, Scott MacLean, Senior Vice President and Chief Information Officer at MedStar Health, discusses EHR modernization, application rationalization, and the role of AI and digital platforms in improving patient access, experience, and quality across the Baltimore and Washington, D.C. region.

Episode Topic: Innovation AI with the Mayo Clinic (https://think.nd.edu/bq/healthai-2/ )Discover how Mayo Clinic is pioneering the future of healthcare. Go beyond the technology to see how AI is amplifying their historic, compassion-driven mission, freeing caregivers to focus on what truly matters: the patient. Emily Godsey, Administrator of Innovation & Digital Transformation for the Mayo Clinic, and Scott Helgeson, Doctor of Medicine and Assistant Professor at the Mayo Clinic, reveal a powerful vision for a more human-centered and proactive model of medicine.Featured Speakers:-Emily Godsey, MSHA, FACHE, Mayo Clinic-Scott Helgeson, M.D., Mayo ClinicRead this episode's recap over on the University of Notre Dame's open online learning community platform, ThinkND: https://go.nd.edu/30ec36.This podcast is a part of the ThinkND Series titled Health AI Forum. (https://go.nd.edu/090c52)Thanks for listening! The ThinkND Podcast is brought to you by ThinkND, the University of Notre Dame's online learning community. We connect you with videos, podcasts, articles, courses, and other resources to inspire minds and spark conversations on topics that matter to you — everything from faith and politics, to science, technology, and your career. Learn more about ThinkND and register for upcoming live events at think.nd.edu. Join our LinkedIn community for updates, episode clips, and more.

The market has changed. Outbound is noisy. Distribution is fragile. AI is accelerating everything. So how do you know who's actually ready to buy? How do you position in a market that feels unstable? How do you pivot without panicking? This episode dives into the new reality of business in the AI era: the death of lazy volume, the rise of ownership, and the permanent advantage of human connection. Spray-and-pray outreach is fading. Hiring signals are bloated. Metrics are inflated. The old indicators don't mean what they used to mean. And executives are walking away from companies they built because the ground beneath them has shifted. But here's the truth: AI doesn't remove the human game. It amplifies it. You'll hear why: Ownership now beats pure distribution Media companies must become community companies Positioning matters more than ever in a noisy environment Pivoting early beats reacting late AI without humanity fails Intentional outreach outperforms mass automation Signal clarity is the new competitive advantage This isn't about fear. It's about awareness. You can drown in the wave. You can float. Or you can learn to surf. The ones who win won't be the loudest. They'll be the most intentional. Across this episode, you will learn: Why “signal vs noise” is the defining business problem right now How AI is shifting power from distribution to ownership Why outbound at scale is losing effectiveness How to pivot strategically instead of reacting emotionally Why human connection remains the ultimate differentiator How to think chess, not checkers, in a volatile market The importance of intentional positioning in chaotic times Beyond The Episode Gems: Buy My Book, Strategize Up: The Blueprint To Scale Your Business: StrategizeUpBook.com Discover All Podcasts On The HubSpot Podcast Network Get Free HubSpot Marketing Tools To Help You Grow Your Business Grow Your Business Faster Using HubSpot's CRM Platform Support The Podcast & Connect With Troy:  Rate & Review iDigress: iDigress.fm/Reviews Follow Troy's Socials @FindTroy: LinkedIn, Instagram, Threads, TikTok Subscribe to Troy's YouTube Channel For Strategy Videos & See Masterclass Episodes Need Growth Strategy, A Keynote Speaker, Or Want To Sponsor The Podcast? Go To FindTroy.com

You probably know by now that AI is the definition of mediocre. As in: it's the average of everything it's been trained on. So how do you get beyond average? How do you build a moat? It certainly doesn't seem to be via the models. While there are models of the month (hey, Opus 4.6, my new friend!), they seem to be pretty swappable. So, the model ain't it. But proprietary data (e.g. an AI that knows you really well), yes! Or doing something really hard in the real world (think: Waymo self-driving cars). Maybe via trust and safety (Anthropic is certainly making a play here). Or... how about via amazing design and good taste. Remember when ChatGPT first came out and everyone derided “AI wrappers”… well, maybe a wrapper isn't so bad, assuming you can differentiate on one or more of the above. Luke Des Cotes is the CEO of MetaLab, the agency famous for designing interfaces, including early versions of Slack and Coinbase, so don't be shocked when you hear him say that great design can be your moat. MetaLab is working with a host of AI companies (another shocker), including Windsurf (AI + code), Suno (AI + music), Pika (AI + video), and more…, which is why Luke's take on AI surprised me. He's not rah rah. He's pretty judicious actually. Luke has questions about AI's costs and appropriateness for lots of use cases like those involving kids, but mostly he objects to its mediocrity.On this episode we discuss what it takes to go beyond.We also get into:Why vibe-coded software isn't changing the world anytime soonWhy Shopify acquired a design agency right after telling employees to justify their existence against AIHow MetaLab designers are using AI to prototype in hours instead of weeksThe talent market for zero-to-one designers — and why they're harder to find than everLandlines, brick phones, and how parents are fighting back against always-on kidsChapters(01:10) - "It's a race to the mean" (03:10) - "How do you create emotional resonance?" (05:33) - AI companies are burning money (08:44) - Speed to good enough (13:51) - Is the chat here to stay or a temporary fad? (17:43) - It's hard to find great 0 to 1 design talent (22:28) - Seemingly conscious AI (25:05) - Kids, landlines, and fighting always-on culture (27:21) - Sounds like science fiction, but is here now… Links & ResourcesLuke Des Cotes on LinkedInMetaLabSupport Future Around & Find OutGet the free newsletterAnd consider becoming a paid subscriber and help future proof this thing!Sponsor the show? Are you looking to reach an audience of senior technologists and decision-makers? Email me: dan@modernproductminds.com

In this episode of The Voice of Retail, Michael LeBlanc sits down with Tara Conway, retail strategist and co-founder of Commerce Rewired, for a wide-ranging discussion on AI in retail, digital transformation, customer experience innovation and leadership in an era of disruption. Tara's retail career spans decades — from growing up in a family general store to senior leadership roles at Blacks Photography, Toys “R” Us Canada and The Source. She shares behind-the-scenes insights from launching Toys “R” Us Canada's first e-commerce site — a testing ground for global digital strategy — and implementing early clienteling technology that connected store associates with online product data, fundamentally reshaping the omnichannel experience for new parents at Babies “R” Us. The conversation turns to artificial intelligence in retail. Tara identifies inventory optimization, assortment planning and data-driven merchandising as the most impactful AI use cases today. With thousands of SKUs across hundreds of stores, AI enables retailers to interpret complex patterns in seasonality, demand forecasting and aged inventory — decisions that humans alone struggle to process at scale. On the customer-facing side, Tara discusses the evolution of chatbots into intelligent AI assistants capable of handling low-touch service inquiries such as order tracking and product availability. Rather than replacing employees, she argues that AI should enhance workforce productivity by eliminating repetitive tasks and enabling leaders to focus on higher-value decision-making. The episode also explores the risks of retail media networks. Tara warns that retail media can quickly become a friction point if revenue generation outweighs customer experience. Success, she argues, depends on intent: using data and messaging to improve the shopper journey, not overwhelm it. Michael and Tara debate why smaller and mid-sized retailers often outpace large chains in digital agility. Without legacy systems and bureaucratic layers, emerging brands can implement rapid test-and-learn strategies that drive innovation visible to consumers. For larger retailers, shedding outdated processes and shortening decision cycles will be critical to remaining competitive. The episode closes with Tara introducing Commerce Rewired, a new media platform focused on bold debate, data-driven insights and candid conversations about the future of commerce. For retailers navigating AI adoption, workforce transformation, omnichannel strategy and digital innovation, this episode delivers both strategic clarity and practical perspective. Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fifth year in a row, the National Retail Federation has designated Michael as on their Top Retail Voices for 2025, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.

Dr. Ruba Borno, AWS Vice President of Global Specialists and Partners, shares her journey from refugee to technology leader and reveals what drives purpose-driven leadership. As a daughter of Palestinian refugees who came to the U.S. during the first Gulf War, she learned early that opportunity is a gift—and believes in "leaving the ladder there" for others to climb.In this conversation with host Richard Taylor, Dr. Borno discusses building high-performing teams, leading 18,000 engineers through COVID-19, and scaling customer support through AI innovation. She shares critical leadership lessons: ask the right questions rather than having all the answers, trust your instincts, and create environments where teams can safely innovate and fail.

In this episode, Jeff Mains sits down with Barbara Wittmann, a 25-year veteran of IT transformation who has pioneered the concept of "human infrastructure" - the invisible framework of trust, clarity, and collaboration that determines whether technology projects succeed or fail. Barbara shares her journey from mountain biking and logistics to SAP consulting, and how she discovered that most technology failures are actually people problems in disguise. She introduces her four-pillar model for preventing costly project detours, explains why people development should be a permanent IT budget line item (not a one-time HR initiative), and reveals how AI is raising the bar on what humans need to do best. The conversation explores psychological safety, shared mental models, limiting beliefs, and why wisdom drawn from indigenous cultures can help modern SaaS leaders build more resilient organizations.Key Takeaways[4:56] - Technology problems are almost always people problems - software can't fix misalignment, confusion, or teams that weren't brought along for the change[8:35] - Human infrastructure is the framework where departments work seamlessly together, end-to-end processes are understood, and people have artifacts to help them navigate complexity[10:14] - Shared mental models are critical - creating a high-level map of systems, data elements, and functions helps everyone align on what changes will impact[12:20] - People development should be an OPEX line item in IT budgets, not a one-time HR initiative - we upgrade servers continuously but treat people upgrades as "one and done"[16:15] - Empowering the middle layer of organizations can save about 20% on consulting spend because in-house people already have the knowledge[20:20] - The four-pillar model: Understand the problem → Condense it → Create a solution → Get people excited about it (most teams skip understanding the problem)[22:32] - The dual ecosystem approach: Train people in a cross-industry environment where they can practice without fear, then bring learnings back to their organization[25:53] - Once 25% of your middle layer adopts a new mindset, you see behavioral shifts ripple throughout the entire organization[29:00] - Indigenous wisdom teaches that everything is connected (ecosystems) and everything works in cycles - nature isn't "on" all the time[34:27] - Limiting beliefs often sound like "I can't do that, I've never done that before" - when your instant reaction is "no," pause and get curious about why[37:17] - AI should be seen as a coworker, not a competitor - the key is training our uniquely human aspects: emotional intelligence, sense-making, and asking better questions[39:38] - First step to building human infrastructure: Create psychological safety where people can voice concerns, and reconnect with your company's core mission and valuesTweetable Quotes"Most teams learn the hard way: Technology rarely fails because of the tools. It fails because the people aren't aligned to use them." - Barbara Wittmann"If your company is not really talking to each other as it is, a software is not gonna fix the issue." - Barbara Wittmann"We are upgrading servers all along, but with people upgrades, we look at it in a very old fashioned way. It's a one and done kind of thing." - Barbara Wittmann"AI models are evolving at the speed of light, and we are not upgrading our humans. What can go wrong?"- Barbara Wittmann"Your execution layer cannot delegate complexity anymore because they need to deal with it inevitably."...

Realities Remixed, formerly know as Cloud Realities, launches a new season exploring the intersection of people, culture, technology, and society. Hosts Dave Chapman, Esmee van de Giessen, and Rob Kernahan unpack 2026's defining trends, from AI and sovereignty to adaptability and automation, offering fresh insight, candid reflections, and forward‑looking conversations shaping the year ahead. TLDR00:20 – Introduction of Realities Remixed02:30 – Why the show evolved?04:50 – Dig in with the team: Predictions for 202606:40 – Macro trends13:00 – Sovereignty 17:40 – Agentic AI22:17 – Human–AI interaction26:06 – Cloud trends30:42 – AI scaling, domain‑specific models35:03 – Adoption lag39:34 – Physical AI43:47 – Quantum computing48:21 – Hardware acceleration50:30 – Cybersecurity52:38 – Season outlook HostsDave Chapman:  https://www.linkedin.com/in/chapmandr/Esmee van de Giessen:  https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan:  https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg:  https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman:  https://www.linkedin.com/in/chapmandr/ SoundBen Corbett:  https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:   https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini

The Transformation Ground Control podcast covers a number of topics important to digital and business transformation. This episode covers the following topics and interviews:   Oracle's Cloud Supply Chain Capabilities, Q&A (Darian Chwialkowski, Third Stage Consulting) Industry 4.0 Why Software Best Practices Do Not Exist   We also cover a number of other relevant topics related to digital and business transformation throughout the show.  

CyberArk founder and executive chairman Udi Mokady returns to Security Matters at a transformational moment—now as part of Palo Alto Networks, following the acquisition's close on February 11. In this far‑reaching conversation, Udi and host David Puner explore why identity has become the attack vector for modern enterprises, driven by an unprecedented surge in human, machine and AI‑powered identities that attackers increasingly exploit.Udi discusses what the combined companies' scale and capabilities mean for customers, why identity security must now operate as frontline defense rather than a management layer, and how AI agents are rapidly reshaping the threat landscape. He also reflects on CyberArk's long‑distance entrepreneurial journey, the cultural foundations that have made the company durable over 26 years, and how productive paranoia, innovation and trust continue to guide the mission forward inside Palo Alto Networks.Note: This episode was recorded in January, prior to the acquisition's close.

In this episode, Scott MacLean, Senior Vice President and Chief Information Officer at MedStar Health, discusses EHR modernization, application rationalization, and the role of AI and digital platforms in improving patient access, experience, and quality across the Baltimore and Washington, D.C. region.

In this episode of the IoT For All Podcast, Matt Hatton, Founding Partner at Transforma Insights, joins Ryan Chacon to discuss IoT trends and predictions for 2026. The conversation covers the key findings of the Communication Service Provider IoT Benchmarking Report, the IoT Transition Topics, the role AI will play in IoT, and the evolving landscape of connectivity with NB-IoT, satellite, and 5G.IoT Transition Topics: https://transformainsights.com/news/iot-transition-topics-2026Communications Service Provider IoT Peer Benchmarking Report: https://transformainsights.com/news/new-transforma-insights-study-market-leaders-trends-iot-connectivityMatt Hatton is a Founding Partner at Transforma Insights. He is a well-respected commentator and technology industry expert with 25 years of experience at the cutting edge of technology research and consulting. Previously, he was Founder and CEO of Machina Research, which was acquired by Gartner in 2016. Prior to Machina Research, Matt was a technology industry analyst, working at firms such as Analysys Mason and Yankee Group. Matt holds an MSc in Telecoms from University College London.Transforma Insights is a leading research firm focused on the world of IoT, AI, and Digital Transformation. Led by seasoned technology industry analysts, they provide advice, recommendations, and decision support tools for organizations seeking to understand how new technologies will change the markets in which they operate.Discover more about IoT at https://www.iotforall.comFind IoT solutions: https://marketplace.iotforall.comMore about Transforma Insights: https://transformainsights.comConnect with Matt: https://www.linkedin.com/in/matthatton/Subscribe on YouTube: https://bit.ly/2NlcEwmJoin Our Newsletter: https://newsletter.iotforall.comFollow Us on Social: https://linktr.ee/iot4all

In this episode of the Tyler Tech Podcast, Kirsten D'Amato and Deborah Pierrel, business systems analysts for the city of Palm Springs, California, share how the city transformed permitting and licensing into a more accessible, transparent, and efficient experience for both residents and staff — a modernization effort that earned Palm Springs a 2025 Tyler Excellence Award.Recorded live at Tyler Connect 2025 in San Antonio, the conversation explores how Palm Springs unified eight departments onto a single enterprise permitting and licensing platform, replacing fragmented, paper-based processes with a connected digital workflow. Kirsten and Deborah walk through the challenges of managing permits across siloed systems and how bringing everything into one centralized environment created real-time visibility, streamlined collaboration, and eliminated hidden data and manual workarounds.They also discuss the impact on the community, from enabling 24/7 online access and real-time status updates to significantly reducing in-person foot traffic while still maintaining inclusive support options. Along the way, they highlight the operational benefits of going paperless, including reduced storage needs, faster processing, improved scalability, and simpler onboarding and training for staff.Whether you work in community development, IT, or local government operations, this episode offers practical insight into breaking down departmental silos, modernizing high-impact services, and building a permitting and licensing experience that better supports staff, residents, and long-term growth.This episode also spotlights Tyler Connect 2026, where innovation and collaboration take center stage. Taking place April 7-10 at The Venetian Resort in Las Vegas. Connect brings together public sector professionals from across the country to explore new solutions, share ideas, and strengthen communities. It's a week dedicated to learning, connection, and imagining what's possible for the future of government technology. Explore registration details and early bird pricing in the show notes to start planning your Connect 2026 experience.Learn More and Register Now: Tyler Connect 2026 in Las VegasRead: Let's Empower, Collaborate, and Imagine at Connect 2026!And learn more about the topics discussed in this episode with these resources:Download: Modern Governments Live in the CloudWatch: How a California City Broke Down Silos and Increased EfficiencyRead: California City Eliminates Paper With Enterprise SoftwareRead: Excellence 2025: Connected Community, Equity & AccessRead: Excellence 2025: Digital Services & Cloud SolutionsRead: How Local Governments Thrive With Cloud-Based SolutionsRead: Enterprise ERP a Leader for Cloud ERP for Local GovernmentListen to other episodes of the podcast.Let us know what you think about the Tyler Tech Podcast in this survey!

In The New Geography of Innovation: The Global Contest for Breakthrough Technologies, Mehran Gul examines how innovation works in different countries around the globe—diving deep into the ecosystems that produce great technology companies.Gul is a writer and leading technology thinker, having served as the Lead for the Digital Transformation of Industries at the World Economic Forum. His book, which was nominated as a Financial Times best business book of 2025, he discusses why the United States remains at the world's technological frontier, with only China being a true challenger.In his conversation with Nikolaus Lang, Global Leader of the BCG Henderson Institute, he talks about how innovation ecosystems are converging, the role of statecraft in fostering innovation ecosystems, and the main forces that will shift the global innovation landscape in the coming decade.Key topics discussed: 01:22 | Attributes of successful innovation ecosystems06:57 | US vs. China talent pool10:26 | What China gets right about innovation13:20 | Why Europe lags behind on innovation18:54 | The role of intentional statecraft in fostering innovation23:31 | The convergence of innovation ecosystems around the globe26:34 | Implications for businesses28:56 | How the global innovation landscape will evolve in the next decade

Henrik Werdelin is one of my favorite entrepreneurs. He's founded and incubated several unicorns, most notably BARK, the dog happiness company.Henrik himself is a pretty happy guy — an optimistic guy who likes to ask what could go right? — and on the day we recorded (a few months ago as I was squirreling away interviews for the podcast relaunch), he helped me see through some future of tech gloom I was feeling. I honestly can't even remember what Trump+tech hellscape we were living through that week, but I do remember that Henrik put me in a better mood. I think he'll do the same for you, no matter how you're feeling.

What does it take to migrate the heart of a nation's banking system to the cloud?In this AWS Executive Insights fireside chat, Ben Cabanas sits down with Simon Davies, GM of Core Banking at Commonwealth Bank of Australia, to unpack one of the most mission-critical cloud transformations in financial services. With nearly 40% of Australia's liquidity flowing through CBA's core platform, the stakes were enormous.Simon shares how CBA migrated the world's largest SAP core banking deployment to AWS while improving reliability, reducing infrastructure costs by 30%, and enabling real-time customer experiences. Beyond the technical achievement, he reveals how transparency, cultural alignment, and a rallying cry of “believe” helped mobilize thousands across the organization to deliver change at national scale.

Subscribe to DTC Newsletter - https://dtcnews.link/signupLaura Cantor, VP of Marketing & E-commerce at New York & Company, shares the reality of transforming a legacy retail brand in the age of AI - and why nobody can do it alone.In this episode:

The Deal You Never Knew Existed. Subscribe to our Newsletter: https://theultimatepartner.com/ebook-subscribe/ Check Out UPX: https://theultimatepartner.com/experience/ In this deep dive, Jay McBain reveals the harsh reality of the “28 Moments” in a modern B2B buying journey, using a multi-million dollar SAP deal at AstraZeneca as a wake-up call for vendors. He explains how traditional marketing leads are failing in the “decade of the ecosystem,” where trusted partners like NTT and SoftwareOne are winning deals in “light blue” partnership moments months before a customer ever downloads an ebook. If you aren’t visible in the seven-layer stack or collaborating with the partners who hold the customer’s trust, you aren’t just losing the deal—you're losing the entire market. https://youtu.be/NO-P6X2dTAo?si=8e_sVesqvwaC0M-E Key Takeaways Most vendors lose major deals without ever knowing a transaction was even taking place. The average considered purchase involves 28 distinct moments of research and influence before a sale. Trusted partners often close the deal in the “middle moments” months before the money is actually spent. Traditional marketing leads (MQLs) are often too “flimsy” compared to deep partner-led relationships. Winning in the ecosystem requires being part of a “seven-layer stack” of integrated technology and services. Data-sharing platforms like Crossbeam and Workspan are now essential to seeing the “invisible” pipeline. If you're ready to lead through change, elevate your business, and achieve extraordinary outcomes through the power of partnership—this is your community. At Ultimate Partner® we want leaders like you to join us in the Ultimate Partner Experience – where transformation begins. Key Tags: 28 Moments, Jay McBain, Ecosystem Strategy, AstraZeneca SAP Deal, Seven Layer Stack, B2B Buying Journey, Partner Ecosystem, NTT, SoftwareOne, Channel Strategy, Buyer Intent, Informa TechTarget, Collaborative Selling, Crossbeam, Partner Tap, Workspan, Marketplace Tracking, Co-selling, Tech Integration, Revenue Architecture, Pipeline Growth, Trusted Advisor, Digital Transformation, SAP Optimization, Microsoft AWS Competition. Transcript: [00:00:00] Jay McBain: So if you’re a vendor trying to get into that seven layer stack and you don’t have that relationship, or you don’t have the knowledge that NTT or software one is going in, this will have been a deal that would’ve never hit your pipeline and you’ll have no knowledge. So you will have lost this deal without knowing there was a deal. [00:00:19] Vince Menzione: We’ve been talking 28 moments, but you have a slide. I thought we’d spend some time here because, you know, every conversation with you is about 28 moments, but you finally took the time to analyze one of your deals or one of the deals that was going on with one of your clients and come up with the 28 moments. [00:00:36] Vince Menzione: I thought we’d spend a little time here because this journey slide is a wake up call. Uh, it’s, it’s, it’s all around. Why, why we need to think about all of those. Points we need to think about communities and analysts and marketplaces and proof of concepts and architecture and everything else. I thought maybe you’d take us through this a little bit. [00:00:53] Vince Menzione: ’cause this was for a client, AstraZeneca, by the way. This was, uh, if you don’t know this, ICI Americas was the precursor of mm-hmm. AstraZeneca. It was the first SAP customer in North America. [00:01:03] Jay McBain: Nice. I did [00:01:04] Vince Menzione: not know that. That’s why Microsoft and SAP both headquartered. In that area, near nearby, that client. [00:01:10] Vince Menzione: That’s, uh, news, new news. [00:01:11] Jay McBain: And by the way, this is an SAP deal we’re looking at. Yeah. Uh, so two things here. One is that, um, while I was declaring the decade of the ecosystem, you know, spending time with you and Boca, in between that time we got acquired. Canals, which was Latin for channel, got acquired by oia, part of Informa TechTarget, part of this bigger informa company, which is a Fortune 100 company outta the uk. [00:01:32] Jay McBain: Fantastic. You know, we’re part of this massive organization that is really around buyer intent. How, you know, a tech target and, uh, running hundreds of magazines like Information Week and Computer Week that customers and partners read running hundreds of events, the biggest events on the planet. [00:01:49] Vince Menzione: Crazy [00:01:49] Jay McBain: in B2B, like Black Hat and all these things are run by [00:01:52] Vince Menzione: Yeah, [00:01:53] Jay McBain: informa. [00:01:53] Jay McBain: So it’s got this massive mountain of data. About the 28 moments. So when you start to think if you’re a CMO and you start to think about the early moments, you, you think about somebody reading an ebook or, um, going to a, a webinar or going onto a LinkedIn live just like this one. Yeah, going to a major event and getting a pair of socks from you. [00:02:13] Jay McBain: Um, but anything early in the journey. These are the m qls. These are the things that I need enough of them to be credible before I hand them over to my sales team. ’cause I don’t wanna be laughed out of the room. Hey, they read an ebook. They must, AstraZeneca must be buying millions of dollars of stuff. [00:02:27] Vince Menzione: Traditional marketing lead. [00:02:29] Jay McBain: Traditional marketing lead. So they’re a bit nervous about sharing that. And then later on, the sales motions, the demos and all the progression of the sales. This was the two decades before us, the decade of sales, decade of marketing. But the 28 moments, just to take a step back, if you haven’t heard, it is just a considered purchase. [00:02:46] Jay McBain: It’s about psychology, human psychology. When you go and buy a car, second most expensive thing that you will purchase you on average will go through 28 moments getting ready for that purchase. Some people go through two moments and they just drive to the Cadillac dealership to see Larry, who’s been selling Cadillacs to the family for 80 years. [00:03:04] Jay McBain: Yep. Some people spend 58 moments. That’s probably me. [00:03:07] Vince Menzione: That’s you, a, [00:03:08] Jay McBain: you know, going through all the depreciation, watching every YouTube video, you know, going to the end of the earth. But the average is 28. So you start to think about this, this is the same buying a car considered purchase, that you would buy a million dollars in software. [00:03:21] Jay McBain: From Microsoft or SAP. So when you look at these moments, you start to think, you know, how is you before you buy that car, downloading the invoice price, downloading this month’s backend rebates. Should I buy it in January? Should I buy it in February? All these decisions you make before you get to that dealership, you’re smarter than the salesperson, smarter than the sales manager. [00:03:39] Jay McBain: You know what 5,000 people bought the car for within 50 miles of you? I mean, you’re just so smart. You actually don’t need the dealership anymore. Just Carvana to me, hand me the keys. Exactly. But now in buying technology, hardware, software services, customers are getting this smart. And here’s all the moments they take to get this smart. [00:03:57] Jay McBain: But the thing we always had in mind in this decade of the ecosystem was the 96% there are trusted people. Yeah. Spending decades building that trust that come in in critical moments. They’re not marketing moments, they’re not sales moments. They are fully partnership moments. Yeah. And they’re on this slide in light blue. [00:04:15] Jay McBain: So if you were to look at this deal and, and somebody in marketing is finding these eBooks and webinars and they think there might be something, AWS got a direct hit on their website. So there’s something brewing at AstraZeneca. It, it might be in, it’s a big pharmaceutical company, so you’re probably spending millions of dollars if something’s brewing. [00:04:31] Jay McBain: Yep. But guess what? At the same time, in December on this six month journey. Partners come in with five different paid projects, consulting, advisory design projects, and in this case it was NTT software one, Yash and uh, ISV was there. Yep. But NTT won three different. Deals right at that critical stage. It wasn’t Accenture, it wasn’t Deloitte, NTT at this particular department of AstraZeneca had spent the decades building those relationships. [00:04:58] Jay McBain: So they were the one, and they won critical part of this. And so that’s when the deal is won. And it’s not at April when the money’s being spent. Yeah, it’s, it’s not in March when a couple more ISVs joined the mix, that seven layer stack that solves this particular problem, it was right there. So if you’re a vendor trying to get into that seven layer stack and you don’t have that relationship, or you don’t have the knowledge that NTT or software one is going in, this will have been a deal that would’ve never hit your pipeline and you’ll have no knowledge. [00:05:30] Jay McBain: So you will have lost this deal without knowing there was a deal, which makes up again, the majority of your tam. [00:05:34] Vince Menzione: Yeah. [00:05:35] Jay McBain: But what if I did have this agentic ability to see this deal coming, and I’m a cybersecurity company, I’m just competing for layer five of the deal, but I know that it’s all happening in December. [00:05:46] Jay McBain: So the two things that jump out on this particular slide is one, they don’t just show up in December. [00:05:51] Vince Menzione: Yeah, [00:05:51] Jay McBain: this went closed one in their Salesforce CRM in August, September, well, before the customer ever read an ebook. So now you’re not dealing with a flimsy MQL. You’re dealing with a couple of great, you know, top partner 1000 sized firms. [00:06:09] Jay McBain: One of them is a partner, 30 firm. [00:06:11] Vince Menzione: Exactly. [00:06:12] Jay McBain: That is absolutely going into and earning hundreds of thousands of dollars in services to guide the customer to a millions of dollars in purchase. And, and you can imagine in that boardroom. With A CMO saying, Hey, I got this stuff here. And the head of channels or partnerships saying, no, no, this is real. [00:06:32] Jay McBain: Here’s the names, faces, and places. Yeah. And here’s how it’s happening. And this is exactly, this is the Gantt chart, this is the show up, this is the project, this is the outcome. This is exactly how it’s playing out. Now if I could go back and the board and the C-suite should be asking us, well, how many more deals like this can you see? [00:06:50] Vince Menzione: Yeah. [00:06:51] Jay McBain: If our TAM is, you know, how many billions of dollars? Could you double our pipeline by seeing more of these middle moments? And if we got a couple of months to spend with these partners before they get in front of the customer, could they build more of our portfolio into the deal so we’re not just layer five, maybe we’re layer three and layer five. [00:07:10] Vince Menzione: This slide screams at me. Integr Tech integration Cha. A partner channel integration of tech, uh, whether it’s Crossbeam, whether it’s Partner Tap, whether it’s work span, or any of these other technologies, tackle any of these technologies that are tracking marketplace, that are tracking partner to partner, co-selling. [00:07:30] Vince Menzione: Getting the integration points. The only way to really understand the situation here, because this is a multinational company. Yeah. It’s being touched at all PO points around the globe. And to understand who’s calling who, who’s influencing who, and getting a real view, you know, a uber view of what that looks like is super important. [00:07:47] Jay McBain: It is. And you know, if I’m trying to sell like a cross beam or partner tab or work span or something into my executive team, I’m just showing them this slide. [00:07:54] Vince Menzione: Exactly. [00:07:54] Jay McBain: Would you like to know about this deal? Like you see, October is the start of the timeline here. Would you like to know about this deal in August, September? [00:08:00] Vince Menzione: Yep. [00:08:01] Jay McBain: Would you like to know about it automatically? Again, we’re not waiting for somebody, a human in a cubicle to go fill out a form. We’re not waiting for them to call somebody at our in, in a cubicle at our company. Yeah. We’re literally age genically sharing platforms, and so when this triggers that AstraZeneca and now triggers in our CRM system as well, our team on AstraZeneca gets notified and it gets notified in September before the 28 moments even starts. [00:08:27] Jay McBain: This, the power of this, of doubling, tripling your pipeline and then winning a bigger yield, a bigger percentage of that pipeline. This is the holy grail of our industry, and no one’s gonna get to a hundred percent. You’re not gonna have a hundred percent of your tam covered by your pipeline. No one’s gonna win a hundred percent of that. [00:08:43] Jay McBain: But again, we only have to be 10 or 20% better than our competitors and we need to start moving on this now. [00:08:50] Vince Menzione: So your imperative for the partners here, well everyone watching here today, I mean, this screams to me build your ecosystem strategy in such a strong and succinct way. What else would you say to them? [00:09:00] Jay McBain: I mean, the second thing that jumps out, you see two AWS direct touches here. This is something that this would be inbound. This AWS would see this deal in their pipeline. [00:09:09] Vince Menzione: Yeah. [00:09:10] Jay McBain: Because the customer came to them. AWS lost this deal. Crazy. So Microsoft won this deal. I, I mentioned Microsoft outgrowing AWS Yeah. [00:09:19] Jay McBain: ’cause in this particular case, NTT and Software One and Yash came in with Microsoft. Yeah. To solve an SAP optimization, Microsoft, and, you know, seven layer deal. So whether you’re in AWS, whether you’re in Microsoft, whether you’re anywhere else in this industry, you’re thinking like, you’re not gonna probably overtake what happens in December. [00:09:39] Jay McBain: These are the most trusted, smartest people in the room. And whatever happens in those projects is the seven layer stack the customer’s gonna buy in March, April. So I, I start to think about this and go, I need to win. ’cause NTT has a wonderful relationship with AWS. [00:09:55] Vince Menzione: They do, [00:09:56] Jay McBain: I mean, partner of the year level. [00:09:57] Jay McBain: I mean, they’ve got 10,000 people certified. I mean, there’s just a, you know, there’s no one at AWS that, um, you know, would take a, a loss here because it’s a wonderful relationship. And Software One, they [00:10:09] Vince Menzione: go back to Microsoft actually 30, 40 years though they do. They were Dimension data before that. Yeah. [00:10:14] Vince Menzione: And they have the long hit Legacy And Software One. Software one as well. You, [00:10:19] Jay McBain: you know, well Software one is Microsoft’s biggest reseller, uh, in Europe. And now with Crayon, you know, one of the biggest in the world. So I would be nervous if I was looking at this and saw Software one coming in with NTT and watching these things take place if I were able to see this back in September, October and work with these companies. [00:10:38] Jay McBain: That’s where kind of Microsoft came into the picture. And this never hit Microsoft’s pipeline. No Microsoft salesperson ever worked on it, but millions of dollars came to Microsoft. Yeah. Uh, out of this deal. So there are examples of where Microsoft gets touched and AWS wins the deal. So this isn’t meant to say that it happens in every case, but it’s meant to say data rules the future, and agent ai, the ability to plumb in these boxes. [00:11:00] Jay McBain: Working with Informa tech, target people that can plumb in the boxes for you with third party data, helping you with the light blue boxes. We gotta be obsessed over these light blue boxes. [00:11:11] Vince Menzione: It’s incredible. The Ultimate Partner Winter Retreat is gonna be here in the Boca Studio. This is the third year that we’re gonna be here in Boca. [00:11:21] Vince Menzione: This is always a favorite of our community members, our executive members, our sponsors and speakers. We’ll all be here in the studio, which is a really intimate setting. We can see upwards of 40, 50 people. Uh, we’ll be hosting an incredible dinner at the Boca Resort overlooking the golf course. That’s an incredible property and, uh, we’d love to have you join us. [00:11:45] Vince Menzione: Thank you for being part of the ultimate Partner community, and I hope to see you this year at one of our events. Thank you.

In this episode of Software People Stories, Jordan Richards, a Digital Transformation and Knowledge Management technologist, and Founder of Tacitous (www.tacitous.com) a Knowledge Management blueprint and platform designed to help organisations capture, retain, and share critical knowledge at scale shares his extensive experience with technology and knowledge management. From his early days with the ZX 80 computer to his consulting work with oil companies, Jordan emphasizes the importance of solving real-world problems through technology. He advocates for a 'people first, process second, technology third' approach, and shares insights on how to ensure successful adoption of IT solutions by understanding user stories and daily workflows. Jordan discusses the critical importance of managing both knowledge and collaboration within organizations, especially with regard to retirees, and touches on the implications of AI and digital twins in modern business environments. He also shares personal practices that help him stay grounded and continuously updated with the latest trends in technology. 00:00 Introduction and Welcome00:45 Guest's Origin Story in Technology01:43 Solving Problems with Technology02:15 User-Centric Approach to IT Solutions05:02 Challenges in IT Deployment05:41 Building Effective IT Strategies06:40 Understanding Organizational Knowledge Flows11:14 Importance of Personas in IT Solutions18:56 Knowledge Management and AI27:56 Engaging Retirees: Challenges and Solutions29:38 Building a National Repository of Expertise32:04 Encouraging Knowledge Sharing and Consumption34:41 The Role of AI in Knowledge Management39:21 The Importance of Human Oversight in Technology43:07 Staying Updated and Lifelong Learning49:00 Personal Principles for Staying GroundedThe timestamps are approximate and do not include the time for the intro. Add about 90 seconds to locate the sectionJordan Richards is a Digital Transformation and Knowledge Management technologist, and Founder of Tacitous (www.tacitous.com) a Knowledge Management blueprint and platform designed to help organisations capture, retain, and share critical knowledge at scale. With 20+ years of international experience across high-risk and complex environments (including Oil & Gas and large-scale operations), Jordan specialises in institutional memory, lessons learned, communities of practice, and AI-enabled knowledge retention. He works with government entities, NGOs, and industry leaders to build practical, technology-enabled KM ecosystems that strengthen workforce continuity and organisational resilience.Website: www.tacitous.comLinkedIn: https://www.linkedin.com/in/jordanrichards/Email: collaboration@tacitous.com

Is AI conscious? Will it be someday? And should we be nice to it now... just in case?This FAFO Friday, Kwaku and I dive into the mind-bending world of machine consciousness.We cover a lot of ground, weaving from the different ways that Luke (co-dependent with R2) and Han (barking commands at C-3PO) treat their droids to whether Pascal's Wager informs whether we should believe in AI consciousness just in case they do come alive and have been keeping score. (Pascal figured it was the safe bet to believe in God, just in case; maybe we should do likewise?) That's from us knuckleheads, but we've also got a true expert on consciousness. This week I interviewed Daniel Hulme, one of the world's leading AI researchers. He's the Chief AI Officer at WPP, the CEO of Satalia (which WPP bought) and just founded and is CEO of Conscium, which is researching AI consciousness, efficiency (he thinks we're scaling wrong and LLM's are not the way), and building a platform to verify AI agents are safe. You'll hear the first five minutes of my interview with Daniel. Daniel was not surprised by Moltbook (the Reddit-style site that AI agents built for themselves). That's because he's been putting agents together (in a “primordial soup” as he put it) for decades to observe the wild and wonderful ways they behave and to see if they'd create intelligence.Daniel does not think today's agents are conscious, but can see a path to it. And he believes that a conscious superintellignece would be safer than a “zombie” one. But mostly he doesn't want machines to feel pain and suffer. Huh???My brain is still kind of broken from our hourlong chat, which I'm producing now and will be released in a few weeks. For now, enjoy this preview and more from Kwaku and me as we talk about what we expect from machines, whether we want to be one with them, and more…

Digitalisation is no longer a side enabler — it's becoming central to system-wide acceleration, efficiency and optimisation. At the same time, questions remain around scalability, cost, and how quickly the sector can realistically move.   We've asked the panel to explore: • Where digital tools and AI are already delivering tangible value in the energy transition • How digitalisation can help address system bottlenecks such as grid integration, storage optimisation and demand flexibility • The key barriers to adoption, including upfront costs and organisational or cultural challenges • How partnerships between energy companies and technology providers can accelerate scale while sharing risk • Which digital breakthroughs could have the biggest impact over the next decade   Speakers: Carsten Sonne-Schmidt, managing partner, Digital Energy AI Adele Ara, group chief technology officer, Lightsource bp Dr Gianna Huhn, Group Strategy, Innovation Strategy & Technology Foresight Lead, SSE

In this episode of Pathmonk Presents, we welcome Steven Robyn, Marketing Operations Director at Div Notes. Div Notes is a custom software innovation partner that collaborates with businesses to establish tailored solutions for their unique needs. Steven shares insights on Div Notes' approach to solving digital transformation challenges, their ideal customer profile, and effective lead generation strategies. He emphasizes the importance of long-term partnerships and the role of websites in client acquisition. Steven also discusses his multifaceted role at Div Notes and offers valuable advice for marketers and entrepreneurs looking to scale their operations and establish their personal brand in today's competitive landscape.

The Transformation Ground Control podcast covers a number of topics important to digital and business transformation. This episode covers the following topics and interviews:   Why Oracle is Cutting Up to 30,000 Jobs, Q&A (Darian Chwialkowski, Third Stage Consulting) The Anatomy of an ERP Project Failure (Fred Hessler, Third Stage Consulting) Why Your Business & IT Operations Are in Conflict We also cover a number of other relevant topics related to digital and business transformation throughout the show.  

Innovation leader Mark Treiber breaks down how corporates can stay ahead of platform shifts—from mobile and OTT to the creator economy and AI—and why the biggest mistake companies make is not making enough bets. From his experience at Nokia and CBS Sports to Paris Hilton's 11:11 Media, Mark unpacks the collision of sports, media, culture, and technology, and how leaders can turn emerging platforms into real business value. Mark shares his framework for spotting what's next, allocating capital in slower-growth environments, and navigating exponential change through startup partnerships and exploration.

Everyone's feeling jumpy about AI right now—and for good reason.The hype has been massive. The investment has been astronomical. But where's the actual return?In this episode, Azeem Azhar, founder of Exponential View and advisor to tech leaders and governments, breaks down why the next 18 months are make-or-break for AI. Companies need to prove there's real ROI, not just prototypes launched and tokens spent.We cover:What hard evidence would actually prove AI is working (hint: it's not usage metrics)Who can build a real moat with AI—and why the winners will likely come from unexpected places, as they have in previous tech transformationsThe physical constraints nobody wants to talk about: chips, data centers, power grids, and whether America's infrastructure is up to the taskWhy OpenAI's "ubiquity strategy" might be spreading too thin (and what Anthropic is doing differently)The "pragmatic addicts" problem: we're dependent on AI even though we don't trust itHow Azeem and his team use AI to be more productive, how they automate whatever they can, and why individual contributors are acting more like managers (of AI)Note: This interview was recorded months before the "SaaSpacolypse" (big market drop) of Feb 2026; the analysis is as relevant as ever. Chapters(01:51) - Why the next 18 months are the crucible for AI (04:09) - What hard evidence would actually prove AI ROI (not token counts!) (06:55) - Why it's so hard to measure AI's real impact (09:55) - Who can build a moat with AI? Winners will be in "odd places" (12:56) - Structural data advantages: why Waymo's edge is hard to replicate (14:34) - Coding agents and whether developers will become disillusioned with them (18:21) - Physical constraints: chips, data centers, power, and America's grid problem (21:25) - How the Gulf countries became an unexpected AI hub (28:02) - "Pragmatic addicts": why 75% of Americans distrust AI but use it anyway (31:45) - The narrative of AI can be very unappealing: heaven on Earth or dystopia (34:36) - How Azeem's team uses AI: augmentation vs. automation (40:06) - What should we be talking about besides AI? (43:46) - Sounds like science fiction: What Azeem can't believe is real and here today Links & Resources:Exponential View: https://www.exponentialview.co/Azeem's Boom or Bubble dashboard: https://boomorbubble.ai/Azeem's New York Times piece on America's electric grid challenge: https://www.nytimes.com/2024/12/28/opinion/ai-electricity-power-plants.htmlMore on the “MIT Study” claiming 95% of AI projects fail that Azeem and I both found to be really poorly done, but that is nonetheless is quoted by everyone: Here's Azeem tearing the study apart with data: https://www.exponentialview.co/p/how-95-escaped-into-the-worldAnd here's me riffing with Kwaku Aning on it. You know why Azeem liked my take? Because I actually read the thing, unlike ~95% of the writers out there who just quoted that 95% number: https://www.futurearound.com/p/did-anyone-actually-read-that-mit-ai-study-that-made-the-markets-swoon-i-didSupport Future Around & Find OutGet the newsletter: https://www.futurearound.comBecome a paid subscriber and help future proof this thing!: https://www.futurearound.comSponsor the show? Are you looking to reach an audience of senior technologists and decision-makers? Email me: dan@modernproductminds.com

PMOs are at a crossroads. As AI-led transformation accelerates, many organizations are still treating PMOs as project police—while quietly expecting them to deliver strategic clarity, risk foresight, and business value. In this conversation, Galen sits down with Amireh Amirmazaheri to unpack why that disconnect exists, what PMOs need to unlearn to move forward, and how the role must evolve if it's going to earn (and keep) a seat at the table.They explore the real difference between managing projects and enabling business success, why AI won't save broken processes, and what it takes to lead a PMO with purpose instead of power. The result is an honest, human-centered look at the future of PMOs—one that prioritizes judgment, ethics, and clarity over templates, tools, and false certainty.Resources from this episode:Join the Digital Project Manager CommunitySubscribe to the newsletter to get our latest articles and podcastsConnect with Amireh on LinkedInCheck out PMO SolutionsRelated articles and podcasts:About the podcastOur Final Invention: Artificial Intelligence and the End of the Human Era by James Barrat21 Lessons for the 21st Century by Yuval Noah Harari

Power grids are shifting from reactive crisis management to proactive simulation and planning. Utilities can now rehearse extreme weather events, wildfire scenarios, and load surges before they happen, fundamentally changing how the grid stays reliable.Alejandro De Diego speaks with Marcus Johansson, Senior Executive - Wildfire Mitigation, Digital Transformation, Grid Modernization at Xcel Energy. The conversation explores how digital twins, virtual replicas of the physical grid, are enabling utilities to run simulations of weather events, wildfire scenarios, and increasing electricity demand. You can watch or listen to new episodes every Tuesday and Thursday.Transmission is a Modo Energy production. Your host is Alejandro De Deigo - VP of Insights.Modo Energy helps the owners, operators, builders, and financiers of battery energy storage understand the market — and make the most out of their assets. Want all the latest power market news? Sign up for our free Weekly Dispatch newsletter: https://bit.ly/TheWeeklyDispatchChapters- 00:03 - Introduction- 01:45 - Xcel Energy Overview- 03:05 - Grid Modernization Role- 04:26 - Digital Twin Technology- 05:27 - Analytics vs Simulations- 06:15 - Wildfire Mitigation Strategies- 07:28 - Advanced Metering Infrastructure- 08:13 - Predictive Maintenance Applications- 08:42 - Data Integration Challenges- 10:29 - Distribution Management Systems- 13:17 - AI Load Forecasting- 14:20 - Peak Demand Management- 16:01 - Sustainability Journey- 16:28 - Energy Transition Motivation- 17:10 - Infrastructure Investment Plans- 18:22 - Transmission Focus Areas- 18:58 - Join Xcel Energy- 19:18 - Contrarian Industry Views- 20:11 - Service Orchestration Mindset- 20:44 - Build vs Buy- 21:25 - Future Generation Optimism

Power grids are shifting from reactive crisis management to proactive simulation and planning. Utilities can now rehearse extreme weather events, wildfire scenarios, and load surges before they happen, fundamentally changing how the grid stays reliable.Alejandro De Diego speaks with Marcus Johansson, Senior Executive - Wildfire Mitigation, Digital Transformation, Grid Modernization at Xcel Energy. The conversation explores how digital twins, virtual replicas of the physical grid, are enabling utilities to run simulations of weather events, wildfire scenarios, and increasing electricity demand. You can watch or listen to new episodes every Tuesday and Thursday.Transmission is a Modo Energy production. Your host is Alejandro De Deigo - VP of Insights.Modo Energy helps the owners, operators, builders, and financiers of battery energy storage understand the market — and make the most out of their assets. Want all the latest power market news? Sign up for our free Weekly Dispatch newsletter: https://bit.ly/TheWeeklyDispatchChapters- 00:03 - Introduction- 01:45 - Xcel Energy Overview- 03:05 - Grid Modernization Role- 04:26 - Digital Twin Technology- 05:27 - Analytics vs Simulations- 06:15 - Wildfire Mitigation Strategies- 07:28 - Advanced Metering Infrastructure- 08:13 - Predictive Maintenance Applications- 08:42 - Data Integration Challenges- 10:29 - Distribution Management Systems- 13:17 - AI Load Forecasting- 14:20 - Peak Demand Management- 16:01 - Sustainability Journey- 16:28 - Energy Transition Motivation- 17:10 - Infrastructure Investment Plans- 18:22 - Transmission Focus Areas- 18:58 - Join Xcel Energy- 19:18 - Contrarian Industry Views- 20:11 - Service Orchestration Mindset- 20:44 - Build vs Buy- 21:25 - Future Generation Optimism

Digital transformation is often seen as a silver bullet for business growth, but many companies underestimate the hidden costs involved. In this episode, IT veteran Adam Korga, with over 20 years of experience, reveals the unseen challenges and complexities of digital transformation and innovation, especially when relying on software tools. He explains why many tech projects fail due to outdated mindsets and how to overcome these obstacles.If you're a leader, entrepreneur, or tech enthusiast struggling with failed software tool implementations, overstretched teams, or unclear digital strategies, this episode offers invaluable insights. Adam breaks down intricate industry patterns into practical advice, helping you avoid costly mistakes and harness the true potential of software tools to drive innovation and growth in your organization.https://adamkorga.com

TakeawaysThe luxury market is undergoing significant digital transformation.Startups are crucial in driving innovation within the luxury sector.Invisible AI is reshaping customer engagement strategies.Resale markets are growing rapidly, especially in fashion.Consumer behavior has shifted post-pandemic, affecting luxury sales.The luxury market is bifurcating, with wealth concentration at the top.Emotional engagement is key for luxury consumers.Local luxury brands are gaining traction against established players.Department stores are evolving into experiential platforms.Defining luxury is becoming more complex, focusing on experiences over products. Chapters00:00 Exploring the Luxury Market Landscape02:56 Digital Transformation in Luxury Retail05:18 The Role of Startups in Luxury08:10 Invisible AI and Customer Engagement11:08 Resale Market Dynamics13:40 Consumer Behavior Shifts Post-Pandemic16:18 Luxury Market Bifurcation19:05 The Importance of Emotional Engagement21:53 Geographical Insights in Luxury Consumption24:40 The Rise of Local Luxury Brands27:16 Department Stores and the Luxury Experience29:55 Defining Luxury in a Changing Market32:06 Future Opportunities in Luxury Retail

حلقة جديدة قوية من البودكاسترز مع مهند الكلش المدير التنفيذي لدى Zoom في الشرق الأوسط وتركيا وإفريقيا وباكستان

Most people assume the internet is stable, durable, and ready for whatever comes next. The truth is a bit more complicated. Modern networks were never designed for today's scale, and for the first time we are seeing technology that can make them smarter, simpler, and far more reliable.In this episode of IT Visionaries, host Chris Brandt talks with Anil Varanasi, CEO and Co-Founder of Meter, about how the next era of networking is taking shape. Anil explains why traditional infrastructure struggles to keep up, how a unified approach can remove layers of complexity, and why the future of the internet is moving toward faster and more resilient systems.He also shares how natural language tools and purpose-built models are transforming the work of network engineers, and why autonomous networking may arrive sooner than most people expect. These advancements are creating a path to networks that can configure, maintain, and optimize themselves without increasing operational burden. Key Moments:00:00 – Why Modern Networks Are Broken02:50 – The Pain of Multi-Vendor Sprawl05:04 – Rebuilding the Entire Stack From Scratch08:31 – Why Meter Refused to Ship Until It Was Great11:39 – Hardware, Software, Delivery: A Single Platform13:34 – No CapEx and Automatic Hardware Refresh18:26 – How Meter Handles Growth, Migration & Space-Level Infrastructure20:32 – The Real Reason Networks Fail (Configuration + Compatibility)23:51 – GUI vs CLI: What Engineers Really Want25:56 – Introducing Command: Natural-Language Networking27:37 – Auto-Generated Dashboards and Custom Software30:38 – Why AI Shouldn't Be an Empty Buzzword32:51 – Toward Fully Autonomous Networks by 202736:46 – The Network Engineer Shortage & What Comes Next38:33 – What Autonomous Networking Actually Means41:38 – Why the Internet Will Keep Growing Faster43:02 – The Customers Who Need Meter Most45:39 – Factory Floors, Warehouses, Data Centers, and Edge48:32 – Nine New Hardware Platforms & Design Philosophy52:56 – How Meter Maintains Networks Without Downtime  -- This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.---IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.