Podcasts about Hurricane Rita

In this special episode of Long Blue Leadership, we present our Long Blue Line Podcast Network coverage of National Character and Leadership Symposium 2025. ----more---- SUMMARY The theme for this year's symposium was “Warfighters to Win.” Cadets heard from leaders who model the warrior spirit of our Air Force and Space Force. Host, Ted Robertson, Multimedia and Podcast Specialist for the Air Force Academy Association of Graduates and Foundation, spoke with organizers, speakers, and panelists who came to NCLS from all across the military and academia.   OUR GUESTS FOR THIS EPISODE SEGMENT 1 Topic:  a look inside CCLD, the annual production of NCLS, and a preview of who is guesting in this podcast. Ms. Danielle Brines NCLS Program Director Dr. Michele Johnson NCLS Speaker Engagement Team Lead SEGMENT 2 Topic:  the thinking behind NCLS and how the Academy and cadets benefit and gain from the event and year-round programs. Dr. Doug Lindsay '92 Executive Editor, Journal of Character and Leadership Development Author, In Your Moment:  Mastering Your Leadership Thresholds    SEGMENT 3 Topic:  Sharing their journeys to careers in support of Strike Eagle Squadrons. 1st Lt. Gabrielle "DARE" Sutedjo '21 Intelligence Analyst for the 4th Fighter Wing, Seymour Johnson AFB supporting four Strike Eagle squadrons. Capt. Joel Zamot '18 Lead Weapons Systems Officer, 335th Fighter Squadron, Seymour Johnson AFB supporting four Strike Eagle squadrons.   SEGMENT 4 Topic:  Task Force Hope:  Crisis Leadership and Moral Injury Recovery. Task Force (TF) Hope equips participants with the tools to face adversity head-on, lead decisively through crisis, and recover with resilience from the lasting weight of moral injuries. Forged in the crucible of operational challenges, it embodies 14 years of relentless refinement, evolving from a 2010 Squadron Officer School (SOS) paper into a powerful SOS elective and further sharpened by the innovative rigor of the 2020 SOS Think Tank. Tested and validated by over 2,000 Air Force captains, three academic years of Air War College students and faculty, the 55th Operations Group Global Squadron Command Summit, and multiple Air Force, Army, and USSOF units, TF Hope empowers leaders to master their craft, make bold decisions amidst uncertainty, and outpace the chaos of crisis. The resounding feedback from participants underscores its impact: “Why didn't I hear this earlier in my career?” Col. Jonathan Sawtelle Founder of Task Force Hope Air Force Weather Career Field Manager at Headquarters Air Force, the Pentagon, Washington D.C. Lt. Col. Brandon Murphy '07 Director of Operations for the 306th Operations Support Squadron at the U.S. Air Force Academy. Maj. Tara Holmes Chief of Cadet Development at the Center for Character and Leadership Development at the U.S. Air Force Academy.   SEGMENT 5 Dr. John Torres '82 Topic:  "No Excuses." Dr. John Torres is a self-described “Air Force brat” who graduated from the U.S. Air Force Academy in 1982. His 32-year military career in the Air Force included active duty as a C-130 Hercules pilot and service in the Air National Guard and Air Force Reserve as a flight surgeon. His military service also included a tour of duty in Iraq in 2004, as well as rescue missions at the South Pole and in response to Hurricane Katrina and Hurricane Rita. Leveraging his combined medical and military experience, Torres helped establish training courses for NATO Special Forces soldiers to ensure a high level of consistency across various nations, languages and cultures.   SEGMENT 6 Topic:  Preview of our interview with the four winners of the Capt. Sullenberger Award for Courage. The podcast was hosted by Bryan Grossman, Association of Graduates and Foundation Senior Director of Communications. Publication is set for March 13-16, 2025. Capt. Claire Eddins, USAFA '18 Capt. Carla Nava, USAFA '18 Capt. Logan Cowan, USAFA ‘18 Capt. Kyle Abraham, USAFA '19, All warfighter graduates distinguished themselves in what has been called the largest air-to-air engagement in over 50 years when they helped turn away Iran's April 2024 attack against Israel. Their extraordinary airmanship contributed greatly to preserving regional stability, protecting Coalition forces, and saving countless civilian lives." Copy Credit:  USAFA Superintendent's Office     VIEW THE FULL VIDEO PLAYLIST OF ALL SPEAKERS AND PRESENTERS           The Long Blue Line Podcast Network is presented by the U.S. Air Force Academy Association and Foundation      

On November 5, 2005, a jogger found the body of 32-year-old mother of three Brandy Dyson floating in a lake behind the Lake Charles Civic Center. Brandy had been struggling with mental health issues and with addition. For a while she was doing well, and settled into an apartment. But then she lost her apartment after taking refugees in from Hurricane Katrina. She then moved to the Civic Center in Lake Charles with a lot of other evacuees from the storm. After that, Brandy was caught drinking, which broke the rules of the Red Cross, the organization that was running things at the Civic Center, so she was asked to leave. This seemed to start what would turn out to be her final downward spiral. Police believe she set up camp on a pier nearby and had been living there for a few weekends when the next massive hurricane, Hurricane Rita, hit and devastated the state. Sometime in the midst of the storm chaos, Brandy was brutally murdered. The bruising on her neck was so bad that her father said that she had to be buried in a turtleneck sweater. It’s been almost 20 years. The person arrested and at first charged with her murder has been released, and no new suspects have come forward. But the unsolved case is still on the minds of the detectives at the Lake Charles police department. Down there, Brandy’s family tells me, they have a nickname for her. They call her The Lady in the Lake. If you have a case you’d like Catherine Townsend to look into, you can reach out to us at our Hell and Gone Murder Line at 678-744-6145.See omnystudio.com/listener for privacy information.

On November 5, 2005 a jogger was out running beside a lake in Lake Charles, Louisiana, behind the Civic Center, when he saw something floating in the water. When he took a closer look, he realized it was the body of a woman. Police identified the body as 32-year-old Brandy Renee Dyson, a mother of three who had recently been made homeless after Hurricane Katrina and then Hurricane Rita, which devastated the state. It’s been almost 20 years, there’s been one arrest and a lot of controversy, but her case is still unsolved. There's a lot we don't know about Brandy's murder, but we do know that it was violent. Her father Adley Dyson told a local news station, "We had to bury her in a turtleneck sweater because she was strangled and she was thrown in the lake." If you have a case you’d like Catherine Townsend to look into, you can reach out to us at our Hell and Gone Murder Line at 678-744-6145.See omnystudio.com/listener for privacy information.

Protection in the Coming Storms (audio) David Eells 1/8/25 Ministry Before the Great Storm Tony Hinton - 02/27/2005 (David's notes in red) I had a dream where my wife and I were floating along a body of water. It appeared to be a lake but was large like an ocean. We were each on a separate float, which was yellow-gold in color. Like Noah they were above the waters of the curse of death. The waters are also the peoples of the world. The yellow gold is the nature of Christ, which separates (sanctifies) and preserves the righteous from the curse on the world. We were laying on our backs on these floats, looking up at a brilliant sun and beautiful blue sky. At this time the water was still like glass. We were dressed in white body suits similar to skin diving suits. Those in white are the righteous that are separated from the world (body suits) with their face to the Son of God in faith rather than on the world and the wicked. In our hands, we each had Bibles and were reading to each other, taking turns reading aloud. These were special Bibles because they were in no way affected by the weather or water. The ink did not run if they got wet and the pages did not blow in the wind. The special Bibles are the unleavened bread, which is not blown about with the winds of the doctrines of men. The lake was huge and we floated all over this lake together, just enjoying reading and being together. When the wind would start to blow, we would join hands (my right, her left). She is on your right hand as Christ and his true church (the called out ones. We continued to read, holding the Bibles with our other hand. When the rains began we held hands even tighter As the church should with Christ and continued to read louder, so we could be heard above the dark sky of the winds and rains. These were intense dark rains, but they would not last long and the sun would come out again, and the sky would be beautiful and blue again. These are the birth pains of coming tribulation which will grow in intensity and frequency. Every day it would seem that we would see different and new parts of this huge lake. As we came to a different part of this lake, it was a beautiful part, but there was a cove off the main body of water. From this cove, we began to hear cries. At the same time we both became aware of something under the surface of the water. It was bad and very foreboding. God's true people will receive clear revelation of the dragon, beast, or antichrist in the peoples of the world. Isa 27:1 In that day Jehovah with his hard and great and strong sword will punish leviathan the swift serpent, and leviathan the crooked serpent; and he will slay the monster (Hebrew: also Dragon) that is in the sea. Rev 12:9 And the great dragon was cast down, the old serpent, he that is called the Devil and Satan, the deceiver of the whole world; he was cast down to the earth, and his angels were cast down with him. 10 And I heard a great voice in heaven, saying, Now is come the salvation, and the power, and the kingdom of our God, and the authority of his Christ: for the accuser of our brethren is cast down, who accuseth them before our God day and night. 11 And they overcame him because of the blood of the Lamb, and because of the word of their testimony; and they loved not their life even unto death. As we prayed, it left and headed up towards the cove where the cries were coming from. We prayed again. I said, “We need to go see if we can help whoever it was we were hearing”. My wife said, “Yes, but what about the thing under the water”. However, even without talking we knew that we had to agree and go, so we did. Many will seek to stay hidden from the cries for help but the need to help those who are in danger of the beast will outweigh the fear of the Dragon itself. Agreeing to go, we went a long way up the cove, almost losing sight of the main body of water. There were several other coves off this cove, and we could tell that there appeared to be a maze of coves. The coves are the smaller bodies of people to whom you and others are sent, which will lead to other bodies. The major body on the broad road will not be saved. At this point, a dark and rainy wind came up out of nowhere and blew us apart. We could see each other but had been blown apart. We began paddling as hard as we could with our free hand towards each other. Troubles will separate the body but the hands here represent our own efforts to save ourselves and keep our feeling of safety in unity. As it was with the early disciples you may be separated from your wife or your church for a time as will happen to many for the sake of those who need to hear God's voice from you. The bibles were still in our other hands. Then the winds began blowing so hard, and the waves became so high that we lost sight of each other. This will happen in tribulation when the peoples are in great turmoil and rise up against the true God. Isa 57:20 But the wicked are like the troubled sea; for it cannot rest, and its waters cast up mire and dirt. 21 There is no peace, saith my God, to the wicked. I felt my heart faint, and despair gripped my soul, and I knew it was the same for my wife. With all that was in me, I started crying out for Jesus to help us. Suddenly, a voice came out of the midst of the storm and said, “Use your arm with the Word as your paddle...Hurry, for worse, much worse storms, never before seen lay ahead”. This separation will bring many to deep, self-crucifying repentance but the righteous will learn to live by faith in the promises of God's Word rather than their own self-efforts. Many will be translated from place to place so that the body will be unified through their faith. I took the Bible and started paddling while shouting the Word. Instantly, I began to move over the waves through the wind and rain. Then I made it to my wife, who was crying because she knew then that I was coming for her. It is not just the knowledge of the word but the spoken Word that will save and unify the body through tribulation. Through much effort, we again clasped hands. All seemed to be well, even though this storm continued for a little while longer. The storm then passed with the sun coming back out. We rolled back over on our backs, basking in the sun, and began to sing sweet songs of praise to Jesus for saving us. We rested in him. When we have entered the rest through our own wilderness tribulations by keeping our eyes on the Son of God we are prepared to give this gift to others in need. Then it was morning and we again heard the cries coming from the cove. We agreed that I would go, and my wife would stay so that she could keep the main body of water in sight. I would follow the cries no further than I could hear my wife's voice so that we would each know where each of us was, as I went to locate the cries coming from the cove. Contrary to popular opinion many men will go out to evangelize and many women will teach the younger women and children in communal places of refuge just as it was in the time of the Gospels and Acts and as we are commanded in the Word. History must repeat, “The things that have been are the things that shall be” (Eccl.1:9). Also, those men who are called to stay with the baggage in David's day shared in the plunder of conquering the enemy. 1Sa 30:21 And David came to the two hundred men, who were so faint that they could not follow David, whom also they had made to abide at the brook Besor; and they went forth to meet David, and to meet the people that were with him: and when David came near to the people, he saluted them. 22 Then answered all the wicked men and base fellows, of those that went with David, and said, Because they went not with us, we will not give them aught of the spoil that we have recovered, save to every man his wife and his children, that he may lead them away, and depart. 23 Then said David, Ye shall not do so, my brethren, with that which Jehovah hath given unto us, who hath preserved us, and delivered the troop that came against us into our hand. 24 And who will hearken unto you in this matter? for as his share is that goeth down to the battle, so shall his share be that tarrieth by the baggage: they shall share alike. As I began to make my way towards the cove, I remembered the thing under the water, and I prayed for Jesus to protect my wife. Rounding a bend in this cove, I came upon another cove. There were all kinds of people on black floats, trying to make their way towards the main body of water. These in black floats are those who are called of God but have not been sanctified in separation from the world and are therefore in danger. They were entangled in a huge, evil looking black vine that came up out of the water. The vine had thorns on it and at the end of the thorns were hooks. These hooks had hold of these people. Some had been there a long time and were still, appearing to be dead. Others just laid there moaning, moving only slightly. Those that had just gotten entangled were thrashing around wildly in the water screaming for help. These were the cries we had heard. The people were of all different colors, yellow, black, brown, and white, and young and old alike. Those who are called out of the world are entangled by the vine of their carnal life which springs from the earth out of which the fruit must grow. Isa 27:2 In that day: A vineyard of wine, sing ye unto it. 3 I Jehovah am its keeper; I will water it every moment: lest any hurt it, I will keep it night and day. 4 Wrath is not in me: would that the briers and thorns were against me in battle! Some are twice dead and plucked up by the roots. Some are entangled in carnal religion and religious leaders that cater to the fleshly man. 2Pe 2:18 For, uttering great swelling [words] of vanity, they entice in the lusts of the flesh, by lasciviousness, those who are just escaping from them that live in error; 19 promising them liberty, while they themselves are bondservants of corruption; for of whom a man is overcome, of the same is he also brought into bondage. 20 For if, after they have escaped the defilements of the world through the knowledge of the Lord and Saviour Jesus Christ, they are again entangled therein and overcome, the last state is become worse with them than the first. 21 For it were better for them not to have known the way of righteousness, than, after knowing it, to turn back from the holy commandment delivered unto them. 22 It has happened unto them according to the true proverb, The dog turning to his own vomit again, and the sow that had washed to wallowing in the mire. Within myself I thought if I went into this maze, I too would be hooked and my wife would be left alone. I then heard a clear voice say, “FEAR NOT”. “Use your paddle to cut them free”. I began to swing at the vine with my hand that had the Bible, which I had used as a paddle, which had suddenly become a razor-sharp sword. Stunned, I continue to swing the sword, cutting away the vine and the hooked thorns. The people would fall free and turn over on their back and begin to float in the cove towards the main body of water. We were weeping with joy and thanksgiving as the people were freed. Those who have overcome and are sent must be careful not to be defiled with the leaven of the unsanctified. Jas 1:27 Pure religion and undefiled before our God and Father is this, to visit the fatherless and widows in their affliction, and to keep oneself unspotted from the world. As long as they use the sword of the spoken Word against the flesh they will be safe and those who listen will be set free by learning to face the Son by faith. Then I froze as I heard my wife's voice. She was a long way off, and I told everyone to be quiet so I could tell from what direction her voice was coming. She was calling out that the thing under the water had come back...to hurry. I knew that this thing was powerful and could pull her under, if she was alone. Crying out, I ask Jesus to help her. There will be attempts by the Beast against the camps of the saints but faith towards God will preserve them. Turning to those still caught up in the evil vine, I told them “Hold on, help is coming”. I then told those who could paddle to follow me, each following the person in front of them out of the cove towards the main body of water. Those who are committed but yet unstable will be guided to the camp of the saints where prophets, pastors, and teachers will nourish them. We began to paddle toward my wife's voice, but I could not seem to get anywhere because with so many people in the water beside me, it was creating a drag or wake, and was hampering my progress. I then remembered what Jesus had said, “That a worse storm is coming, a storm that has never been”. All I could think of was getting to my wife, and I asked the Lord to put a hedge of protection around her. Before a day of the Lord comes God's people will be gathered into the ark of Christ. I then thought of all the people still caught up in the evil vine, and I paddled even harder, determined not to be separated from my wife in this storm that was coming. I was strengthened. Some will be gathered but some will be destroyed in the day of the Lord's wrath. Jud 1:22 And on some have mercy, who are in doubt; 23 and some save, snatching them out of the fire; and on some have mercy with fear; hating even the garment spotted by the flesh. 24 Now unto him that is able to guard you from stumbling, and to set you before the presence of his glory without blemish in exceeding joy. Finally catching sight of my wife, while paddling towards her, I then saw on the horizon behind her, a wall of very black clouds beginning to form. It was on the other side of the horizon, and it was a WALL of BLACK DARKNESS. Joe 2:1 Blow ye the trumpet in Zion, and sound an alarm in my holy mountain; let all the inhabitants of the land tremble: for the day of Jehovah cometh, for it is nigh at hand; 2 a day of darkness and gloominess, a day of clouds and thick darkness... and verse 31 The sun shall be turned into darkness, and the moon into blood, before the great and terrible day of Jehovah cometh. And Amo 5:20 Shall not the day of Jehovah be darkness, and not light? even very dark, and no brightness in it? “Father”, I cried “You are not willing (Greek:  wishing) that any should perish, Stay the storm a while longer”. This storm will be stayed for seven years while the saints are being purified and gathered into Zion, “the tower of the flock”. Mat 24:29 But immediately after the tribulation of those days the sun shall be darkened, and the moon shall not give her light, and the stars shall fall from heaven (The called that are not gathered and lose their position with Christ in the heavenlies.), and the powers of the heavens shall be shaken: 30 and then shall appear the sign of the Son of man in heaven: and then shall all the tribes of the earth mourn, and they shall see the Son of man coming on the clouds of heaven with power and great glory. 31 And he shall send forth his angels with a great sound of a trumpet, and they shall gather together his elect (The Chosen who are gathered) from the four winds, from one end of heaven to the other. I then woke up, and I was crying. My beard and my bed were soaked. I was sick for most of the day. Dan 8:25 And through his policy he shall cause craft to prosper in his hand; and he shall magnify himself in his heart, and in [their] security shall he destroy many: he shall also stand up against the prince of princes; but he shall be broken without hand. 26 And the vision of the evenings and mornings which hath been told is true: but shut thou up the vision; for it belongeth to many days [to come]. 27 And I, Daniel, fainted, and was sick certain days; then I rose up, and did the king's business: and I wondered at the vision, but none understood it.     The Davids Protect the Children C.S. (David's notes in red) In a dream, I saw a big, white house sitting on a very lush, green hill. The house was a wood frame house, older style with large white pillars and a porch on the front -- sort of colonial style. (Contending for the faith, which was once delivered unto the saints, that which you heard from the beginning.) As I walked into the house, there was a large room with a very long table. Lots of people were sitting at the table and David was at the head of the table. I remember thinking, this must be the Bible study, but then it was like everybody lived there, too. (David here symbolizes the corporate first-fruits man-child ministry of the tribulation.) I was excited and everyone was giving testimonies and praising the Lord. I also had an infant in my arms, so I was walking around with the baby. (Having born the fruit of Jesus)  The door had an automatic slam-shut screen door on it that would slam every time someone came in or out. (This is to keep the flies out. Beelzebub/Satan is lord of the flies, which represents his children.) I went outside on the porch to see where my husband and son were. My husband was getting together all the young people (the immature in Christ) and the kids to play a soccer game. (The colors of a soccer ball are black and white, representing warfare between evil and good.) There were a few kids who were complaining that they were bored, but really, they just did not want to play soccer either, but my husband convinced them to join. (The mature will teach the immature to fight the good fight of faith.) As I was watching them play, I noticed that the wind picked up and I looked up and the sky was black. All of a sudden, the sky went from sunny and clear to blackness and roaring wind. (Tribulation coming quickly.) It became louder and louder, like many trains. I was shouting for my husband to bring the kids into the white house, but he could not hear me. It was then that I saw these mini tornadoes that were just big enough to pick up the kids and carry them away. I was very worried about the kids. I remember thinking that my husband would be okay but the kids would not. (The immature have not yet put on their armor and come into the white house of God to escape the tribulation tornadoes to come.) I was afraid for them and yelled for them to run to the white house where they would be safe (Abiding in the white house of Christ is safety.), but they could not hear me. I felt desperate. I ran into the house, frantic and tears streaming down my face: “David, we need you. The kids, they are in danger; the storm, the tornados, help!” David calmly arose and came outside. The wind was raging. He began to pray. The wind was so loud it was hard to hear everything he said because he did not even raise his voice. I placed my hands on the pillar and bowed my head and strained to listen. I heard David say, “In the name of Jesus, we command the storm to cease!” My eyes were closed tightly and suddenly the wind ceased and I heard David, still in prayer, say, “Thank you, Lord. Thank you, Jesus!” I opened my eyes and was amazed. The sun was shining, there was complete peace, complete calm. The green grass was glimmering in the sunshine. I looked up and noticed that there was a forcefield around us. It was like a huge globe or dome. (The blood covering applied, as the Passover of the curse of the destroyer. Gal 3:13 Christ redeemed us from the curse of the law, having become a curse for us; for it is written, Cursed is every one that hangeth on a tree.) Through the force field I could see the storm around us: the sky was black and things were flying around. It was sort of like one of those snow globe things that you shake and it snows inside. It was like we were completely enclosed by this powerful force field. I was impressed! Then I wondered about the kids down on the field. I looked down the hill and noticed them coming out from under these coverings. They were kind of like tarps, but part of the grass. (Peter said, “All flesh is as grass” (1 Pet.1:24). The children were protected by the Davids, while still under the dominion of the flesh.) I thought, ‘Wow, that's how they were protected from the tornados.' I was happy I could see my husband and son. But then I noticed that the kids who were complaining about being bored and did not want to play soccer were not there. (The immature will have the protection of the first-fruits Sons, but the sons of perdition, who don't war against evil, will fall away. This is a fulfillment of the type of Jesus' ministry Who also lives and ministers in these Davids. John 17:12 While I was with them, I kept them in thy name which thou hast given me: and I guarded them, and not one of them perished, but the son of perdition; that the scripture might be fulfilled. Jesus said He would return to again shepherd and preserve His sheep in a latter-time David ministry in the wilderness [Eze.34:11,12,23-25; Hos.2:23-3:5; Jer.30:6-11, 21-31:2].) I could see that all of the kids had noticed the force field, too and they were all excited. I decided to run down the hill to talk to them. As I began down the hill, I looked back up at the house and noticed that a river or large stream was coming from the center of the house, down the hill and then ran parallel to the house. (The river of the water of life; the Word of God, flowing from the throne, the place of authority, as in Rev.22:1,2. The man-child sons will be caught up to the throne of God [Rev.12:5], which is the throne the sons of David rule from on earth. 2 Chr 9:8 Blessed be Jehovah thy God, who delighted in thee, to set thee on his throne, to be king for Jehovah thy God: because thy God loved Israel, to establish them forever, therefore made he thee king over them, to do justice and righteousness. God is going to spiritually restore the throne of David in heavenly places in Christ on earth.) So I had to cross the stream to get to the field below. It was beautiful, clean, pure, glimmering, shining, sparkling. The sun (Son) was reflecting and shining on it and it was breathtaking. I waded through it and it was warm, and I saw that it was filled with gold glitter that remained on my legs and hands. (The trial of our faith purifies our works and walk and is more precious than gold.) I looked back at David, who was still standing on the porch, as if to tell him, ‘WOW! Do you see this?' I didn't have to say anything! He just smiled. I was like a little girl in a magical land! Covered in gold glitter, glowing, I ran down the hill to greet my husband and all the kids. I was so filled with joy that I pretty much flew down the hill. Then the dream ended. It reminded me of when Jesus spoke to the wind and the sea! This dream really comforted me during Hurricane Rita, when I was lying in bed, listening to the howling, raging wind and the crashing trees. I knew God had definitely had His angels around us when I saw the trees that had fallen all around us and not one touched our buildings. Praise the Lord! The river in my dream was like the river of life; it was so pure and clean and full of gold! I thought maybe the gold was also like faith. I pray for more faith for the coming days. God Bless you!     Survivalism Coming in Evil Times G.W.- 08/22/2012 (David's notes in red) I had a dream where David and I were sitting and talking in what I believe represented the world. As we talked, there was complete and utter chaos going on all around us. It appeared that the whole world was turned upside down and was shaking. Several major catastrophic events had occurred. (The shakings are coming now to prove what is not to be trusted in: governments, nationalism, personal strength, religion, money, people, etc. Heb 12:25 See that ye refuse not him that speaketh. For if they escaped not when they refused him that warned [them] on earth, much more [shall not] we [escape] who turn away from him that [warneth] from heaven: (If we don't obey God's voice, we will be shaken and judged.) 26 whose voice then shook the earth: but now he hath promised, saying, Yet once more will I make to tremble not the earth only, but also the heaven. 27 And this [word], Yet once more, signifieth the removing of those things that are shaken, as of things that have been made, that those things which are not shaken may remain. 28 Wherefore, receiving a kingdom that cannot be shaken (Those founded on the Rock of God's Word.), let us have grace, whereby we may offer service well-pleasing to God with reverence and awe: 29 for our God is a consuming fire. The people who were around us started to act completely insane. They were worse than animals because animals have some sense of control. These people were consumed by fear of the shaking that they were experiencing. It was almost like everything was falling apart all around and nothing was holding together. (Shakings like natural disasters, failed economy and incomes, loss of food and basic services, no health care, crime, martial law, war, terrorism, no fixes in sight, etc., will cause men's hearts to fail them. Luk 21:25 And there shall be signs in sun and moon and stars; and upon the earth distress of nations, in perplexity for the roaring of the sea and the billows; 26 men fainting for fear, and for expectation of the things which are coming on the world: for the powers of the heavens shall be shaken. David said, “I told you they would act like this”. As he said this, a hysterical young girl started to try and grab me (persecution from immature Christianity). It was apparent that she had no sense of sanity left. (She acted like a drowning person who would pull someone under to save herself.) (They will fall for the beast promises a worldly fix, like a covenant with many.) It was apparent to me that the girl possessed no inward thoughts; her whole focus had become grabbing and groping (with the intent to destroy) everything around her. As the unfolding happened, I began to think about relationships I had when people would lose control when the pressure was too much, but it was nothing compared to this. Everywhere I went there was disorder. It was the basic breakdown of every fundamental element of society. I saw people on the floor shaking due to excessive drunkenness and cliques forming that were full of evil and worldly behavior. (When domestic dogs lose the moral compass of a master, they revert back to the pack mentality to survive. It's us against them, guns and crime for survivalism.) One of the people looked like an old Popeye (I can't remember in the dream what he was doing). (Popeye was the worldly hero who was endowed with worldly strength to solve every problem.) I could discern before ever knowing the guy that things were not right with him. But I wanted to give people the benefit of the doubt and a chance. In the end, he proved just as corrupt as everyone else. (Those who are strong and righteous in the world's eyes will fail for not having the spiritual answer to their problems.) I thought to myself, I knew I shouldn't have been hanging out with that guy. What was I thinking? I knew he would do this. (Let us not be influenced by their ways of seeking help or solutions through fear. They will bring their leaven with them and defile the whole body.) At the end of the dream, I remember tasting blood in my mouth and it was very painful. I took my hand to wipe the blood off my mouth and when I looked down at my hand, there were little white meat particles on it, instead of blood. (A warning to not bite and devour one another, as the strong in the world will do to save themselves. Gal 5:15 But if ye bite and devour one another, take heed that ye be not consumed one of another.) These coming times are to separate the wheat from the tares. The wheat will not compromise their convictions and will endure the trial trusting in the Lord and holding to His Word. Mat 13:40 As therefore the tares are gathered up and burned with fire; so shall it be in the end of the world. 41 The Son of man shall send forth his angels, and they shall gather out of his kingdom all things that cause stumbling, and them that do iniquity, 42 and shall cast them into the furnace of fire: there shall be the weeping and the gnashing of teeth. 43 Then shall the righteous shine forth as the sun in the kingdom of their Father. He that hath ears, let him hear. Don't be bribed by your needs to break God's Word. He has given all authority to you to receive your needs by His Word. Php 4:19 And my God shall supply every need of yours according to his riches in glory in Christ Jesus.     Beware Leaving the Narrow Road John David Feagin - 06/11/2012 (David's notes in red) I rarely ever dream, but this morning I had a weird one. We were driving in what was probably a minivan of some sort (a remnant) on a mountain pass. (This represents the narrow road, the instructions of Scripture, formed by Mount Zion, our heavenly place in God.) On the sides of the road were lots of HUGE python-like snakes as big around as telephone poles. They were side by side and at the edges of the rocks. (Major deception awaits those who leave the narrow road.) I remember there were questions about whether they were mating (Sowing the seed of their deception in hearts) or trying to get to cover from the coming winter storm. (building their own kingdom in those who depart from scripture to support them in tribulation). Probably both (yes). We were safe in the vehicle (abiding in Jesus), but going outside would be dangerous. There were lots of them and they were HUGE. (It is more dangerous than ever to leave the Word or leave the house of abiding in Christ on the Passover.) (This is a warning not to leave the narrow road, or the serpent spirits of strong delusion and the curse will attack you. The serpent's poison is in their heads and that is where they poison people. I suspect the meaning here is larger than just beware of false prophecy through “a spirit of divination” as in Acts 16:16 where the Greek is actually “a spirit, a python”. The larger warning is to not receive understanding from false spirits to corrupt the mind and resulting walk.) Later today, I thought of the python or Pythian spirit, but didn't remember what it was. I was thinking it was mega-grace churchianity that says do what you want, you'll be forgiven, no need to repent, as well as some of the weird stuff in false revivals. It may be that this sort of spirit is about to increase greatly, meaning false revivals, ministries, prophecies, manifestations, etc. All really pagan, demonic manifestations, rather than from God. (Amen to all of the above and more.) Inside the vehicle, we were safe, possibly meaning under God's protection. Amen!

In this episode of The Real ResQ Podcast, host Jason Quinn is joined by Robert E. Lee, a former United States Coast Guard flight mechanic. Lee shares his experiences during his time in Clearwater, Florida, starting with his first rescue. He recounts responding to Hurricane Katrina and Hurricane Rita, describing the challenges and dangers of these missions, including dealing with survivors who didn't want to be rescued and witnessing the storms' devastation. He also discusses two other standout rescues in Clearwater: One involving two men found in the water after their boat sank, and another with the unique twist of being able to drive the survivor home. From there, Lee reflects on his time in Houston, sharing insights on the camaraderie with different pilots and his transition back to Houston for a twilight tour. He also recalls a heroic car accident rescue that earned him the Puro Clean Award. Enjoy!   Fight for Frontline Foundation (F4)   This episode is powered by Vertical HeliCASTS. Thank you for sponsoring this episode of The Real ResQ: Axnes, Robinson Helicopter and The Real ResQ Store. Follow The Real ResQ on Facebook and Instagram and listen on Vertical Helicasts. Plus, get your podcast gear at therealresqstore.com.

Have you ever wondered how a single moment can redefine your entire life's purpose? In today's episode, we hear from Simone, the unstoppable force behind Demo Diva, as she shares how Hurricane Katrina transformed her path from aspiring missionary to the founder of a thriving demolition business. Simone's journey is a powerful reminder that sometimes our greatest challenges can lead to our most meaningful contributions. Through her narrative, we uncover how she turned devastation into a beacon of hope and renewal for the New Orleans community, redefining what it means to rebuild.As we explore further, we witness the profound impact of community bonds and technical education during times of crisis. Listen to heartwarming stories of neighbors who forged deep connections during COVID and the resilient spirit of New Orleans residents rebuilding after Hurricane Katrina and Hurricane Rita. Highlighting the critical role of community colleges, we discuss the inspirational tale of two Brazilian brothers who demonstrated that success is within reach through hard work and practical skills. This episode is a testament to the power of friendship, compassion, and the pursuit of the American dream through education and community support.We wrap up with Simone's insights on harnessing inherent strengths, particularly in male-dominated industries. She reflects on how perceived weaknesses, like not having traditional family support, became her greatest advantages. Her story, from learning the nuances of the demolition trade to creating a bold brand with hot pink dumpsters, is filled with wisdom on resilience, creativity, and emotional intelligence. Join us for an inspiring conversation that celebrates the transformative power of community, the importance of practical skills, and the beauty of turning adversity into opportunity.Connect with Simone at:https://www.linkedin.com/in/simone-bruni-6322b453/Check out her super cool websites:https://demodiva.com/Let Primo know youre listening:https://depthbuilder.bio.link/ Get on the path to Becoming the Promise You are Intended to Behttps://www.depthbuilder.com/books

Get ready to navigate the cosmic chaos with State Trooper Sergeant Steve Woodard as we prep for a solar eclipse that's got the potential to gridlock the highways like we're evacuating for Hurricane Rita. Safety is the name of the game here, folks – we're talking about keeping those headlights on and emergency snacks on hand as we anticipate over a million spectators joining us on the roads. The charm of today's discussion? It's not just about eclipse planning; it's a healthy mix of humor and stern reminders that there are no trophies for rushing to your destination.Have you ever felt like the world's moving at breakneck speed while you're stuck in slow motion? Speeding is a hot topic that hits close to home for many, and we are laying it all out – the hard truths, the personal tales, and the eye-opening stats that'll make you think twice about pushing that pedal to the metal. As Sergeant Woodard dissects the tragic outcomes that a mere 20 mph can cause, remember, arriving late beats never arriving at all. It's a conversation as real as it gets, with a little nudge to consider your speedometer as more than just a number.Rev those engines and mark your calendars, because the racing scene is buzzing with events from the NHRA Arizona Nationals to the pulse-pounding turns of NASCAR. But it's not all rubber and racetracks; we've had our fair share of studio shenanigans and guest list roulette that'll give you a glimpse of the chaos that brews behind the mics. And for those with a taste for the eclectic, Mecum Auctions is rolling into Houston with a lineup that'll make any car enthusiast's heart skip a beat. So buckle up, it's going to be one heck of a ride on the In Wheel Time Car Talk Show.The Original Lupe' Tortilla Restaurants Lupe Tortilla in Katy, TexasSponsored by Gulf Coast Auto Shield Paint protection and more!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.---- ----- Want more In Wheel Time Car Talk any time? In Wheel Time Car Talk is now available on iHeartRadio! Just go to iheartradio.com/InWheelTimeCarTalk where ever you are.----- -----Be sure to subscribe on your favorite podcast provider for the next episode of In Wheel Time Car Talk and check out our live broadcast every Saturday, 8a-11aCT simulcasting on iHeartRadio, YouTube, Facebook, Twitter, Twitch and InWheelTime.com.In Wheel Time Car Talk podcast can be heard on you mobile device from providers such as:Apple Podcasts, Pandora Podcast, Amazon Music Podcast, Spotify, Google Podcasts, iHeartRadio podcast, TuneIn + Alexa, Podcast Addict, Castro, Castbox and more on your mobile device.Follow InWheelTime.com for the latest updates!Twitter: https://twitter.com/InWheelTimeInstagram: https://www.instagram.com/inwheeltime/https://www.iheart.com/live/in-wheel-time-car-talk-9327/https://www.youtube.com/inwheeltimehttps://www.Facebook.com/InWheelTimeFor more information about In Wheel Time Car Talk, email us at info@inwheeltime.comTags: In Wheel Time, automotive car talk show, car talk, Live car talk show, In Wheel Time Car Talk

If you think you know all there is to know about being hospitable listen to our guest, Quentin McElveen and then decide. Quentin grew up in South Carolina and has studied the idea of Southern Hospitality for most of his life. He was serious enough about it that he went to college to study and earn a degree in Hospitality Management. Quentin then worked in the hotel industry securing a variety of jobs in both the front of the house where he interacted with the public and the back of the house where he spent more time dealing with staff, processes and working with the behind-the-scenes system. He feels his time in the hotel and hospitality industry has made him a better person and a much better leader. He discuss with me at length various issues and concepts of what it means to be a leader. I am sure some of you will value much what Quentin has to say on this score. During Covid Quentin transitioned out of the hotel industry and now works in the healthcare field as a “customer experience manager”. His ultimate goal is to get back into the hotel world and eventually own and operate his own hotel. About the Guest: Quentin, a native of South Carolina, has been immersed in the values of southern hospitality since childhood. This philosophy has been reflected in his personal and professional life, driving his interests as a business professional and shaping his character. He holds a Bachelor of Science in Hospitality Management from the University of South Carolina, where he chartered the National Society of Minorities in Society USC chapter and held leadership roles in other organizations. With over a decade of experience in the hospitality industry, Quentin has served in different capacities, including Assistant General Manager, Director of Operations, and Front Office Manager for diverse hotel brands. He has a proven track record of improving guest satisfaction scores, turning around underperforming hotel operations, and exceeding quality and performance management objectives. As he advances in his career, Quentin is passionate about professional development, coaching others, and leading successful teams. He is committed to leveraging his leadership and training skills to make a significant impact in the hospitality industry. Through his diverse professional background, he has gained valuable insights and knowledge from various industries, which he has effectively utilized to strengthen and improve his leadership abilities. This multifaceted approach has allowed him to develop a unique perspective and skillset, ultimately making him a more well-rounded and effective leader. Despite the challenges that come with pursuing dreams, Quentin always encourages others to think big and embrace their aspirations. His ultimate goal is to become an owner of hotels, a dream that motivates him to learn more about hotel operations continually. If you would like to connect with Quentin, he would be delighted to receive an invitation on LinkedIn. Ways to connect with Quintin: Linkedin: https://www.linkedin.com/in/quentinmcelveen/ About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:21 Hi, there I am your host, Mike Hingson. Or Michael Hingson, if you prefer and I'd like to welcome you to unstoppable mindset where inclusion, diversity and the unexpected meet. And I bet our guest today Quenton McElveen can talk all about the unexpected. He talks a lot about hospitality, southern hospitality. And of course, the South is supposed to be known for southern hospitality. So we want to get into that, needless to say and learn about it. But that will come as we go forward. But for now, Quentin, I'd like to thank you for being here. And welcome to unstoppable mindset was   Quenton McElveen ** 01:56 a pleasure to be here. Thank you for having me. I really appreciate this opportunity. Well,   Michael Hingson ** 02:00 this will be fun. I'm looking forward to it. Tell me a little bit about kind of the younger Quentin growing up and what what life was like as a kid and all that sort of stuff. It's always great to start at the beginning.   Quenton McElveen ** 02:14 So I grew up in South Carolina in a two parent household. I was at a strong Christian background. I was one of the kids that couldn't listen to anything but but gospel music I got in trouble if I tried to listen to something else. I grew up around a lot of a lot of family oriented activities and outings and a lot of my childhood we did a lot of traveling. So I believe that's why I became so interested in hotels. We stayed at hotels, I live on the east coast. I spent a lot of time with Florida. The beaches of South Carolina like Myrtle Beach, had a good childhood, very good childhood.   Michael Hingson ** 02:57 So you went to school in high school and so on. Did you go on to college?   Quenton McElveen ** 03:01 Yes. I went to the University of South Carolina in Columbia, and had a wonderful college tenure while I was there at a very good time. They're majoring in Hospitality Management course. I'm telling you, man,   Michael Hingson ** 03:21 of course. So with all the traveling that you've done, what's your favorite hotel?   Quenton McElveen ** 03:28 When I was younger? My favorite hotel was Embassy Suites. I love to go there. Yeah, I love there. How large the rooms were being looted kid. I like to jump across the bed from one to the other. And the breakfast buffet. I always loved that like the um, so as an adult, I like the Hilton brand building brand hotels. Yeah. I have a credit card.   Michael Hingson ** 03:59 I don't have a Hilton credit card. But I love when I can to stay at Hilton Hotels. And I still love Embassy Suites. I've always been welcomed pretty well there. And it's good to still follow the Hilton. Yeah. Well, it's all part of Hilton. And but so I enjoyed it and I still enjoy the breakfast. They they do a good job with that. And I've even I've even spent time at the manager's reception not being a big drinker. But the snacks are good and occasionally but a drink but I love just the hospitality Embassy Suites. I agree with you. It's it's a great hotel and a great brand. Alright. So you worked at the well at the university and you you charted an organization there, didn't you if I recall? Yeah,   Quenton McElveen ** 04:52 the organization that I reached out there is called the National Society of Minorities. in hospitality. And so that organization was something that we really needed on campus at the time. And it it started a lot of engagement with different students on campus. And it allowed us to travel to Atlanta, to the National Conference twice. While I was there, we traveled to Indianapolis to a national conference got us a lot of exposure with different professionals and students across the parts of the US that had the same issues we had. Well, and I went on further than it. I'm sorry, go ahead. I went on further than that, and joined the National Board of the entire organization. So I went from chapter president to the national program. So right there there. I have got a lot of exposure, do a lot of networking, with industry professionals.   Michael Hingson ** 05:54 So are you still in the hospitality industry today?   Quenton McElveen ** 05:58 Well, I'm not not officially in the hotel industry. But right now, I am a guest services Coach and Trainer, which sounds like hospitality. But it truly is hospitality. But it's not an end to hotel. Industry. Is it your own company? Is not my own company. I work for healthcare company. Okay.   Michael Hingson ** 06:19 Well, we will, we will get to that. Yeah, I know that. That's a little bit of a switch, though, although you can certainly justify it under hospitality, I suppose. And that brings up the question, what is hospitality? Hospitality   Quenton McElveen ** 06:33 is really a feeling that you give to someone else is really a feeling that someone's feels warm and comfortable. And they feel welcomed. Hospitality is a feeling so I'm satisfied. Yeah.   Michael Hingson ** 06:50 Well, if you don't have it, you, you should I think it's a fair thing to say being hospitable and, and making people feel welcome is something that I, I enjoy. And I've had the opportunity to do it for lots of podcast episodes now. But I've always enjoyed it. And it's, it seems to me that, collectively in this country, we're losing some of the art of hospitality because we can't talk to people. We can't have discussions. We're so fractured. Do you? Do you find that to be the case?   Quenton McElveen ** 07:26 Yeah, I agree. As great as social media and technology we have today is it really it took away the personal interaction that we have we once had before, the advancement that we have with cell phones and the internet. Because we don't have to talk to one another in person anymore. We can do it on the screen.   Michael Hingson ** 07:48 I have heard people say many times that they've been on trips with their kids and their kids are in the back of the car. And they're texting back and forth. And I've never understood why. And I asked somebody once, and they said, because they want to talk about things that they don't want their parents to know. And I'm sitting there going, that is so scary. You know,   Quenton McElveen ** 08:10 it seems like it shouldn't be the other way around. It seemed like texting would have came first. And then eventually when it came out later, oh, you can actually talk to someone now. But it was backwards. Yeah. Wow. Okay.   Michael Hingson ** 08:22 Yeah. And, but and you lose some of the art and some of the nuances of personal context that it would be really important, it seems to me to have That's right. So how, in your way, you went to college, you got a degree? Did you get a bachelor's? Did you go on and get a masters or just a bachelor's?   Quenton McElveen ** 08:45 I got a bachelor's degree, and okay, great to work after that   Michael Hingson ** 08:48 trying to work? How do you teach people hospitality? I'm assuming that when you hire people in a hotel environment, you want to try to get people who are going to be able to be welcoming and so on. But at the same time, isn't it something that sometimes you have to teach the art or help people improve in their hospitality efforts?   Quenton McElveen ** 09:10 When any hiring role that I've had as a full time manager in whatever capacity I was in at the time, I hired for personality, so they had to be already hospitable and coachable in the interview, and what what they were taught was the skills to complete the job, because you can have you can teach someone skill, but it's very difficult to teach hospitality. Yeah.   Michael Hingson ** 09:37 It is a it's a real challenge to do that. Because as you said, it's a feeling. It's an attitude. It's a mindset, and it's something that people have to develop. I love going to airports. Speaking of hospitality, and whenever I get to a TSA agent, you know when we get to the kiosk or to the counter or not well, though The desk and all that. The first thing they say is, can I have your boarding pass and your ID and I give them my boarding pass? And well, can I have your ID? And of course, what I say is, what's wrong? Did you lose yours? And they mostly do laugh. Or I say, Why do you need my ID? Don't I look like me? You know, I just, it is it is a thankless job. And even at hotels and so on, I love to try to get people to laugh. I think it's one of the things that I've learned to do over the years from probably doing radio, in college and other things. But I think it's so important that we try to make people feel at ease. And of course, there are a lot of people who are uncomfortable around a blind person. And there are people who are uncomfortable about people of other races. And so anything we can do to deal with, that is always worth doing, it seems to me,   Quenton McElveen ** 10:54 that's good to hear how you, you find a way to connect with someone by using humor. I do that quite often, almost every day on the job. And with strangers that I meet. I think there's humor and everything. And it bridges the gap between, like you said different different races. And it's an easy way for me to input hospitality, but humor by using humor, because oftentimes we go to businesses and restaurants, retail stores are just places where you feel like a transaction, like you walk in, they just want to give you what you want and get you out of there. You don't feel like they really care. You know, that number was like a robotic transaction. And I don't like that. So anytime I interact with someone or my current job or anywhere, I want to make sure they feel valued. How do you do   Michael Hingson ** 11:48 that? Can you tell me a story of where you had to do that once or where you decided to do it once?   Quenton McElveen ** 11:55 Sure, I do it quite easily. The easy target for me being in the south is football. I live in. I live in South Carolina. So the two top teams of discussion are University of South Carolina and Clemson. So usually when you talk to someone, you ask them, okay, Which team do you like? And if it's the Carolina person, I just sparked up friendship. If it's a Clemson person, it's a friendly rivalry that we can joke with back and forth. Yes, that's what I do very often. And being here to south. Well, yeah, go ahead. If they're not a college fan, we can quickly move to the NFL, you know, a sports fan. like to talk about their, you know, what they have on or their name. I find different clever ways to, to interact with people.   Michael Hingson ** 12:43 Let's get real serious here, though. So that works great for South Carolina. But what do you do when you get somebody from UNC North Carolina State or Duke? Who comes to visit?   Quenton McElveen ** 12:55 Just checking. We just, we just shift the basketball? Yeah, that's something I've done. Yeah, if you shoot the basketball, and if you're a UNC fan, and you may be casual, you don't really know what's going on. We could talk about the older the older days with Michael Jordan, or move forward. Vince Carter, and we can talk about those days. So   Michael Hingson ** 13:15 yeah, no, I understand. I remember going to a speaking event.   Quenton McElveen ** 13:22 At Oh, well,   Michael Hingson ** 13:25 I, it was somewhere right around Raleigh Durham. And I landed, got to the hotel, and I was gonna just order room service and eat in my room and watch a little bit of TV, which seems innocent enough. It was March, which gives you a clue. I hadn't even thought about it. And I was going to actually watch a TV show that used to be on CBS called without a trace. And I turned the TV on was his getting ready to order. And suddenly the announcer comes out and says the television shows normally broadcast at this time without a trace and whatever, are not going to be shown today because we're going to bring you the UNC North Carolina State basketball game that decides who goes to the championship. And you can watch without a trace at 1:02pm on Sunday morning. Yeah, who's gonna be up there watching that? But, you know, they, they really did take it seriously. It was it was fun. And so I I've watched enough to learn to get into the discussions, but I've been in several situations where sports is ruled what you do. I've had a couple of speaking engagements where I was told you have to end by a certain time so that we can end this event by a certain time, like once in Kentucky, because it was the final two for March Madness and the Wildcats were one of the two teams and they said this all ends at 630 Because by 630 One, this gym, it was in a gymnasium totally full, this gym will be totally empty by 631. And you know what it was? It was I'd never seen people get out so fast. Wow. But you know what? We know what their priority. That's right. We know what their priorities are. It was kind of fun. But I agree, I think humor is, is is an important thing. And it doesn't need to be humor that puts anyone down or anything, right? There's so many ways to make people feel more welcome. And I wish we could really all learn more of that. And even with serious discussions, like nowadays, you can't really talk to anybody about politics. And you can't because everyone takes it so seriously, we become so fractured, you know. But as I put, as I love to tell people, we don't do that on top of mindset, we don't talk about politics. But if we were to I would point out that I'm an equal opportunity abuser. So it doesn't really matter. It doesn't matter. I'm an equal opportunity abuser. I'm with Mark Twain Congress was that Grandal benevolent asylum for the helpless?   Quenton McElveen ** 16:13 So okay.   Michael Hingson ** 16:17 So everybody fits in the same mold. What do you want, but you know, politics is, it's just something that is, is so serious, and we're so steeped in some of that stuff today that we just can't converse about it. And we talk about humor, but the whole art of conversation. And so I'm sure that you were to spend a lot of time just having conversations with people, which helps make them feel more welcome.   Quenton McElveen ** 16:44 Right, and I was trying to meet people where they are, you can kind of have a dessert for people, I fill them out. So you know what they're comfortable with talking about. And that's just it. So I have different conversations with different people depending on the when you're going through at a time when they're already talking about. And so it's never a disrespectful conversation and never insulting. It's always uplifting. And something that builds you up. Have you ever had a   Michael Hingson ** 17:15 situation that where you just could not break through and talk to someone or they were just really obnoxious?   Quenton McElveen ** 17:20 Yeah, I've had quite a few of those. That's what I know just to if they wanted to be transactional. Okay, I'll do that for you. I'm not going to ask you how your day was or anything like that. I'm just going to complete this transaction. I'm going to provide the service that you want me to provide. And I got to be out your way. I'm not going to hold you up at all. Yeah, few and far between. But they happen though. Yeah, that's   Michael Hingson ** 17:48 unfortunate. And you know, you don't know what caused them to be that way. And maybe they're not always that way. But whatever. There's nothing that you can really do about that other than your best guess   Quenton McElveen ** 17:59 right? There. In the hotel industry, there's a difference between hotel leisure and hotel business. So these guests come in with two different needs. against us, they're on vacation, or they're there, they have all the time in the world to spend. So they're going to ask you a lot of questions like what's the best place to eat? And what should I visit while I'm here, they're gonna ask you engage in questions. But the business guests their their own business, they just want to run with a nice, big enough outlet to plug in their laptop and their cell phone and tablet. They don't need to know what a pool is. So why am I spending my time telling them about a pool? They don't need that. They don't want to know, the newest exciting thing in town. They're not here for that. So you got to know what's compensation the half? Yeah.   Michael Hingson ** 18:52 I must admit that even if I'm somewhere for leisure, I do want to know where those outlets are. Yeah. To be able to plug things in and especially where the USB ports are these days, which is, which is getting to be more and more important, and probably rightly so.   Quenton McElveen ** 19:12 Yeah, and I believe hotel so far, some of them have done a great job of adapting to the, the new that new target market, because 20 years ago, we didn't need extra outlets, and of course, but now it's almost mandatory. Yeah.   Michael Hingson ** 19:29 And you got to have enough outlets to make it worthwhile this because people are bringing things that require them and they want them and it's all about convenience. That's right.   Quenton McElveen ** 19:41 Every note is that um, um, we talked about cell phones earlier. Now there are there are apps that you can connect with the desk before you even arrive. There are right before you had to pick up the phone or call now. They don't want you to call it as much now because sometimes you have to talk to a call center versus talking to the front desk. Yeah, well, that wasn't as big as it is now. So things are changing. And there   Michael Hingson ** 20:12 is a huge difference between talking to someone in a call center and talking to someone at the front desk. And I still prefer to call personally and speak to someone. And usually, I can figure out how to get around calling the call center, like if they want if you want to talk about reservations, and they can say, if you want to speak to somebody about reservations, push one, I pretty much am certain that's gonna go to a call center. And not interested in that. So secret, everybody, I just dial zero and go from there. But mostly, I have my act together before I go and have enough information is sent to me via email, or I can look at like the Hilton honors app, and get a lot of information right off the bat. So I get a lot of the data that I need, which is which is important.   Quenton McElveen ** 21:09 I want to I want to answer that. I'm glad you mentioned about that out. I think it's important for those who don't travel often or you're really not that into travel, you may or may not have out it whether you go to Hilton Marriott high Wyndham doesn't matter which brand you go to, I highly encourage you to download the app and do check in on the app, I would not wait to check in when you get there. But download the app and you can use it as a room key in some hotels, you don't have to have physical key. And if you check in on the hell, you don't have to stop by the front desk, unless you absolutely just want to, you can walk right past the front desk, you don't have to check in there and go straight to your room. That's so convenient. And there are times when hotels sell out. If you check it out, you put in much I guarantee your room, no matter what time you arrive, whether you get that midnight or after, if you've already checked in, they're not going to remove you from that room, right?   Michael Hingson ** 22:14 My challenge with some of that though, is in checking in and picking a room. Especially if there are different styles rooms that all fall into the category that I can choose. Not being able to see them and and then giving you the information through pictures. That's a problem for me. Okay, so I have a challenge with that. But I don't mind checking in, but I also still go to the front desk. And the reason I do is it being different enough. very frankly, I want people to know who I am. So they're they'll understand later if I ask questions or call and have a question or just come down or or whatever. So I don't mind speaking to the desk, but that's a personal thing. And it doesn't matter to me if it's business or personal or pleasure. It is still to me. Probably extremely helpful to speak to somebody at the desk.   Quenton McElveen ** 23:14 Right? I agree. It was good to get that personal interaction as well. Just connected with people. Yeah.   Michael Hingson ** 23:22 Where I see challenges for me a lot is going to a hotel. And they have a lot of hotels have these breakfasts in the morning, the free breakfast or whatever, and you go into this room and they can you can make a waffle or they've got pre made omelets and all that stuff. Sometimes they're not necessarily very good, but they're there. The problem is getting help to find out what's where and actually getting assistance to get things because, you know, unless I just go around with a fork and taste everything in each each container, you know, that's not gonna work very well.   Quenton McElveen ** 24:05 Well, normally, there are representatives that   Michael Hingson ** 24:08 well, there are tenants, but sometimes they're in the kitchen in the back washing dishes or whatever, or they step away. So it's just, they're not always there. And more often than not, it takes a while. But the other problem is, here's what usually happens when I find a breakfast attendant. i I'll go in and I'll stand for a second and usually I can find an attendant fairly quickly. So most of the time, they don't wander off, but then they say, Well, what do you want for breakfast? I don't know. I just got here. What do you have? You know, they always want to know and a lot of times that's why I hate it when people want to read me menus in restaurants and so on. If I go in and they don't have a Braille menu. I say to them, you know, I'd like to know what's on the menu. And then the question is what do you want? Well, you know, the the temptation, when that happens is to say something like, I want to roast duck dinner with stuffing, and other things like that, that I'm sure they're not going to have. Why are you asking me what I want? When I want to know, first of all, what's on the menu? How am I going to figure that out? It's kind of an interesting world we live in.   Quenton McElveen ** 25:22 Yeah. And that's a common question that I get to when I go to restaurants that I have not been to before. Let me see the menu first. And I'll be able to answer that question. Right. But I'll tell you what your hell first, you know,   Michael Hingson ** 25:33 yeah, because seeing the menu doesn't do good for me. Right. And it is a challenge to get people to recognize, well, I got to know what there is. First. There are some interesting apps, and they don't do as much as I would like. But there's a an app, for example, called menus for all. And it has some almost 800,000 different restaurant menus. And what you can do is you can just activate it when you're where you want to be. And it will tell you, starting from the closest going out what the menus are that they have. Unfortunately, I've been doing really well lately in the menus that I've wanted, or for the restaurants that I'm I know I'm at, they don't have. And so I still only get them the menu. There are other ways to get it. And there are a number of ways there's a program called Blind square that I can access. And when I do that,   Quenton McElveen ** 26:29 then   Michael Hingson ** 26:32 it'll see where I am. And blind square also is great at pulling up local menus, it actually goes into the website on its own, and finds it and discovers the menu and then it can read it out loud or whatever. But yeah, menus can be a challenge and restaurants. On the other hand, go to Embassy Suites, the chicken case, ideas are always good. Yes, so I can I can be in a rut pretty easily. In case the Diaz,   Quenton McElveen ** 27:05 if all else fails, go to Embassy Suites. That's a good place to eat.   Michael Hingson ** 27:10 And stay Yeah, it is. pricey. But but you know, there are there are always challenges. And mostly, I do find that people want to do the right thing. But of course, they want to do the right thing a lot more, when you make it joyful for them to want to do the right thing. So I think that's really important to address to   Quenton McElveen ** 27:34 you talking about just employees in general. I'm talking   Michael Hingson ** 27:37 about employees in general, and interacting with with the public employees are going to be more prone to interact with me, if I make it pretty clear that I value them and want to talk with them. And you know that we can have a good conversation as opposed to just being a jerk. That's right. That's right. I agree. So what do you love about the hospitality industry since you were in it for such a long time, and you're still sort of in it, if you will,   Quenton McElveen ** 28:09 it's come natural, to me, is something I've been doing my entire life. And just just being a part of having a job where you hospitality is something that you have to do. It's not hard at all, it comes natural. Even if I wasn't working, I will be doing something with hospitality. Even when I'm not working right now. Like if I go to a mall or something, something as simple as holding the door for the next person. Or something as simple down south, we say Yes, ma'am. Yes, sir. I know that's not accepted everywhere. But it shows respect. Just making sure if if there was an accident that happened with someone, someone slips and falls, making sure they Okay, versus pulling your phone out for YouTube and Facebook, you know, just the old school stuff that it's not as valued as much today. So working in the hospitality, industry or working in hospitality, it gives you the opportunity to do that, to get paid for doing something that you love doing.   Michael Hingson ** 29:17 And that's really the issue, isn't it? It's all about making it a fun job and paying for what you love doing and getting paid for what you love doing.   Quenton McElveen ** 29:25 If there's my personality, we have a front of the house, or there is in front of the house and the back of the house for a reason. Not everyone wants to be up front talking to guests, and that's fine. This was the back of the house for and so and then in front of the house person, they don't necessarily want to be in the back. So it's a room for you. You don't have to be customer or guest facing to be in the hospitality industry. But   Michael Hingson ** 29:52 even so, there are going to be times when people in the back of the house are going to have to interact with customers and so they should I understand enough the value of doing it even though it may not be what they do regularly.   Quenton McElveen ** 30:03 That's true.   Michael Hingson ** 30:07 That's right. So it's kind of important. What's your most memorable moment? What's the thing that stands out to you the most about being in the hospitality industry or that happened to you?   Quenton McElveen ** 30:18 When I graduated in 2011, and I love this question. I moved to New Orleans never been there before. Don't have any family there. I moved there, because I have a great opportunity. And it's a culture shock. Coming from South Carolina to New Orleans, they don't even speak the same type of English. So I had to learn English again. When I first touched down in the in the airport, the lady said, she asked me how I was doing but she said, how you doing baby? And I thought she liked me something because she called me baby. But no, that's and then as I continue to go along, that's just how they greet one another there by saying, baby. That's it. Oh, okay. So it's a whole lot different. So my most memorable moment in the hotel industry was opening or reopening the Hyatt Regency New Orleans. Hotel was destroyed by a bit of real bad by Hurricane Katrina. Katrina, right. And I was part of that team that reopened it. So I when it comes to mattresses and pillows, sofas, I was part of that team just restocking the rooms, getting them prepared, ready to open. I even had a hand and the 10 replacement in the bathrooms. So that was a big part of my idea. If you're still like that today, how wasn't that when I was there? Notice something I could have credit for. Many years later,   Michael Hingson ** 32:04 I stayed at that hotel. I remember it. It's been a while, but I've been there. And we're attended a couple of conventions in New Orleans as well.   Quenton McElveen ** 32:12 Around what year? It   Michael Hingson ** 32:15 was, it was pre Katrina. Okay. I'm trying to think if I'd been if I've been there since I may have been there once since. But I know I did pre Katrina, and I think I was in New Orleans once and did stay there. And it was after Katrina, but it was several years after I Katrina hit. And then I was also Hurricane Rita, in Texas. And I was in Texas, when all of that happened. And so I got to see a lot of what was going on like in Beaumont, Texas, and around and around there and how people were having to deal with it. It was definitely a sad situation. Yeah. And people were homeless because of what happened. And sometimes I remember it was very difficult to break through to people and get people to smile. And, and I worked at it pretty hard. Course, in one sense, it's easier for me having a guide dog because most everyone loves to pet a Labrador golden retriever. And right, especially when the dog comes up and pushes his or her nose right under your hand and says I'm here. Time to talk to me. And people love that. Yeah.   Quenton McElveen ** 33:34 Now I'm actually working at a property of my   Michael Hingson ** 33:37 current dog would say let me jump in your lap. But that's another story. You're gonna say.   Quenton McElveen ** 33:43 I once worked at a property where we had a adopted dog program. Uh huh. So there was a dog in the hotel lobby by the front desk 24/7 until someone came to adopt that pet and then when that pet got adopted, they brought a new dog in and that was that was interesting and people love to come in and like you said pet pet the dog that we had in at the time.   Michael Hingson ** 34:12 Yeah. Quite she had to have a dog that would tolerate being loved by lots of people but that's fine. Yes.   Quenton McElveen ** 34:20 The only we have many problems so one dog that we had to we had to send back because didn't like the pit   Michael Hingson ** 34:32 only dogs oh no cats, huh? No kiss. Yeah, there's there are differences there and cats would be a different situation all the way around anyway. But still, that's neat that they did that. Where was that? What was what hotel was that? Where was that?   Quenton McElveen ** 34:50 This is actually in Greenville, Greenville, South Carolina.   Michael Hingson ** 34:56 Do they still have that program? Do you think   Quenton McElveen ** 34:59 I'm gonna Sure, I would imagine that they do. But I'm not 100% Sure. That's cool. Yeah.   Michael Hingson ** 35:07 Now I have been to the Peabody Hotel in Tennessee, where, you know, they have the ducks that go over the bridge every day. And we watched the ducks and my dog was very interested in those ducks. The thing is with with her, she liked ducks. We actually had ducks. That came up on our patio, in Northern California, in Novato, California, we were lived on a lagoon and the ducks would come up because we fed them bread. And if my dog just laid down, they would surround her need to quack at her and so on. And as long as she didn't make any sudden moves, they were they were fine course what she loved to do was suckered them all to getting close by and then she would jump up, and they would all fly away. She loved to watch them. flyweight did not do. But but she she was absolutely very, very sociable and loved them. That was her visit version of hospitality, right? Because she really did she loved the ducks. And, and, and actually, they all got along really well. So it was kind of cool. Nice. Nice. Yeah, it is.   Quenton McElveen ** 36:25 Well, so   Michael Hingson ** 36:29 what? So what is the the hospitality industry taught you what have you learned from being in it for such a long time.   Quenton McElveen ** 36:37 So working in the industry, you meet people from all walks of life, it teaches you diversity. So coming from a small city in South Carolina, where you run the same atmosphere all the time, and that's all you see, once you move out, like for example, when I moved to New Orleans, or, or moved back to South Carolina, and worked in a few different cities in South Carolina, you meet people that fly in from all over the world, really. So it expands a broaden your horizons, you get to interact with a lot of different ethnicities. So it definitely teaches you diversity, teaches you patience, because not everyone has an enjoy, they have time. Let me say it another way. Some people run into some issues, like maybe some accident happened at room was a cleaner web, whatever the case, was it tissue patients because you want to sit down and listen to them completely, and then solve their problem, you don't want to just cut them off. And then to solve the problem, you want to listen to them first. Because that's one way that they're going to feel value. They think that it matter if you listen to them first. So it teaches you that patience, and it teaches you really be a better person. It really does. So because if you didn't have the opportunity to know that, just because you think something is a good idea your co worker is from another country or from another city, another background, they have a completely different idea. And there isn't wrong, yours isn't wrong either. Is is different, you got to figure out a way to come together for the greater good of the assignment that you're on or the greater good of the property and work it out. And it's good to see some from another lens. You've only you only can speak on your life experiences. If you've never experienced something different How can you give a valid input on your coworker has and vice versa. And so that's another way of just broadening horizons. And having a problem solving skills is transferable to any industry that you transfer to your personal life, being able to problem solve, because it's not gonna be perfect every day. There's no two days of like something something's always going to need attention done to it. And if you've done so many times, just being just being a human being, you're gonna have to put those things into practice at some point outside of your job. Yeah. And one thing that I'm not sure if people know it or not, but I won't point they didn't work in in the hotel industry has a lot of transferable skills. Like as we stated before, I currently work in the healthcare industry, but a lot of stuff that I use, I learned from working in hotel talking to a guest with a patient but I call them guests that maybe were frustrated with them. Well, let me tell you the story. Listen, this happened last week. Last week, I got a call that we had a guest that was actually blind guests. And he struggled with getting around in our facility, he, he was able to get dropped off there by the transportation company. And he was able to get picked up. But why he was there. He didn't. He didn't receive the help that he needed. So he told, he told him, the person, his caregiver. And he told me because I worked with guests, the guests experience department. And we met at work. So the next time you come, give us a call, we ensure that you get around to your destination while you're in the building. And when you leave, make sure you get back to the front door. And I got a I got feedback on this week that he saw the difference that he really enjoyed us taking the time to make sure that he was taking care of it. So that looked that's come from the hotel industry. And that was something I love to do. I love to take care of someone.   Michael Hingson ** 41:02 So you think you probably wouldn't have necessarily learned that if it hadn't been for being in the hotel and hospitality industry for so long.   Quenton McElveen ** 41:09 I wouldn't have been exposed to it the way that I have been so would have reacted, maybe not the same. But just my upbringing, I'd love to help people in a way, but going about it in such a way to get it done as quick as seamless as possible. The hotel industry has taught me how to do that.   Michael Hingson ** 41:29 How would you describe your leadership style? Because clearly, you've progressed in the hospitality industry, and you must have been in managerial and leadership positions. And obviously, in college, you did some things that that would mark you as a leader. So what's your style?   Quenton McElveen ** 41:47 Yeah, so yes, I have had some, several manager positions in front of the house, and back of the house with rooms and food and beverage, and my leadership style is charismatic. And hands on down in the trenches with them. We're going to get our work done, but we want to have fun doing it as well. If you're going to laugh joke, you're going to go to see some humor, I want you to feel comfortable, I want you to feel like you matter. It's not a dictatorship, it's not a strong on ruler, ship. Your opinion is needed and is necessary. And as leader, I'm going to frontline not going to ask you to do something that I would not do. So charismatic would be the answer to that.   Michael Hingson ** 42:35 Have you had Oh, go ahead.   Quenton McElveen ** 42:38 Let me give you a housekeeping story. Many times in a hotel industry you have to you're gonna have to pitch in and help housekeeping which is understood, very common. So it doesn't matter that you got a brand new suit on that you bought rolled sleeves up and get in there, make them beds and help clean, that's what managers do. You don't just tell somebody else to do it. And so there have been times where I'm helping house he was in a room to know when to quit, we got it, you go back up to the front, we'll take care of it for you. So that respect level they have they know that I'm willing to help. But in that particular case, they wanted me to they didn't want me to do it that they want me to help it in other ways.   Michael Hingson ** 43:27 But you said a message by what you did that you're willing to help and assist them. Because they they also have a lot they're dealing with so you kind of have their back.   Quenton McElveen ** 43:39 Right? At a town of a family this is is actually international housekeeping. We I'm not in the industry anymore. But this week is special. It's a it's a time where you use your resources and use the time to celebrate housekeepers. And I absolutely love this week. And just scrolling through my feed. There's a lot of different things that are being done this week. There's one hotel, they're getting all the housekeepers a pedicure, but a spa day a lot of celebrations, a lot of food, a lot of acknowledgments. And just think of the hotel industry without housekeeping. You know, hotel would last because they are the heart of the hotel. You   Michael Hingson ** 44:33 in dealing with a lot of different people and all that. Have you had any employee situations that you've inherited, for example, where, again, somebody just didn't respond and you had to take some action because they were not being hospitable?   Quenton McElveen ** 44:52 Yes, yes. There's two I can think of right now. One case it was Is that like, you come in, and you're working, you're working with the public. Like I say, you want to be hospitable, if you just want to come in and just be transactional. I don't want to tell about the exact the exact things that happened. But if you just slipped, somehow slipped through the cracks through the interview, like you played the safe in the interview, and you act it well, but you get the job, and you're totally different person. That's not going to last, well, this isn't going to last long, I should say. Yeah.   Michael Hingson ** 45:32 And cuz you can't hide it forever. Right? After   Quenton McElveen ** 45:37 about three months is usually a time. Yeah.   Michael Hingson ** 45:44 It is something that people are going to pick up on. Again, it's so much easier to have fun and enjoy life and encourage others to do the same thing anyway.   Quenton McElveen ** 45:57 Well, one thing that I really enjoy about another thing about working in hotel industry, as I got older,   Quenton McElveen ** 46:05 my focus really wasn't so much. Me, of course, I know I'm going to do a good job. But I want to see how can I develop a team, I kind of lead others to be successful, I kind of build up others to match their dreams and goals, because not everyone wants to be a manager and hold change. Not everyone wants your job. Some people are they're working through school, some people have a spouse that's working, and they just want a second job. Find out what motivates everyone. And that'll help you be a better manager to them. And if you align with your people's needs, they're definitely going to align with yours as well. And, for example, let's say you have your short staffed one day, if you're not a good manager, if you don't treat your team with respect, you can make the phone calls or call people in your phone, you might not get the answer. But then they see, okay, this manager respects me. Let me answer the phones, if they want it, yeah, come in, even even to come in. That makes a big difference in how you treat people. And being a leader, not just a manager, a boss, you get a chance to really change people's lives for the better. And that brings more joy than just by anything. Because I always treat my employees as they were just about treatment, I guess, then I don't, there's no doubt in my mind, they're going to treat the guests. Well, because they see that manager do.   Michael Hingson ** 47:33 You just said something really interesting, you talked about a leader or a manager, or just the boss, what's the difference between a boss and say, a manager or a leader?   Quenton McElveen ** 47:45 Well put boss, a manager in the same category. So a manager, they have a certain task and incomplete goal that they need to reach, they're gonna just reach that goal, and they're going to tell you to go do it. They're part of that airplane is delegation. That's the main part of what they do. Leader, yes, they're gonna delegate as well. But they're going to do it with you, they're going to make sure that you have all the tools that you need to complete the task, the delegation, they're gonna do some of that some of them with you on the front lines. So they while they're on the front lines, now we get to know each other, we've moved on from small talk. Now, I might know something about your family. Now I know about your interest was your favorite ice cream. So when your birthday your birthday gets here, I can give you that? A manager, they don't really care about all those details that much. Just come in, do your job, and and keep it moving. So there's a there's a big difference between a manager and a leader. And I always want to be the leader that I want my layout that I want to have. Yeah,   Michael Hingson ** 49:03 I think it's important to be a leader in the really good managers learn to assess who has what leadership qualities and know when to give up leadership to somebody else on the team to deal with something that they need to deal with.   Quenton McElveen ** 49:20 Yes, I 100% agree with that. Yeah,   Michael Hingson ** 49:24 we experienced a lot of that in the World Trade Center, going down in escaping on September 11. There were different people that had different skills that that worked at different times. And and even working with my guide dog, there were times that the dog was able to guide because we could walk side by side and there were times that the dog couldn't be next to me and had to walk behind me just at heel on leash. But, you know, the bottom line is that for the team of me and a guide dog, we both respected each other and I think that's The biggest issue with teams and team building overall, is to develop a true respect among all the team members and that the leader of the team knows, and learns to understand the qualities and abilities of everybody on the team to know exactly that when to allow someone else to take the lead to accomplish something.   Quenton McElveen ** 50:23 Yes, there are several times in department meetings, that was something that we had to accomplish or go over. There are times I would open up the floor until tell the team okay, this is what we need to accomplish. Does anybody have any ideas, I mean, it might be an acid that I have. But reverence is given all the answers, empower somebody else to join in, and give them a chance to lead. And you start to see what you have a lot of stress on your team, if you just allow them to contribute, that have made them that have made them better employees and make them better leaders. I've seen where I've seen housekeepers turn into housekeeping managers. I've had a Front Desk Agent turn into a general manager made throughout progression of the Maya leadership. Yeah. So empowering employee empowerment shoes, for me is a big part of my own. What I do as a leader,   Michael Hingson ** 51:26 well, and as you, let's go back to your discussion, you're having a discussion with people and you say, what, what are your ideas, please contribute? And somebody said something, and you assess, and then maybe make the decision to say, Okay, would you be willing to coordinate starting and working this project, which is, of course, part of what you're saying, it's very important to be able to do that. And I think that that's extremely important. And it shows that people value the people that they work with. And I also believe that good leaders are also servants and Rita understand that, Oh,   Quenton McElveen ** 52:08 yeah. That that goes into employee engagement as well. Once you get your employee engaged, then you don't necessarily have to worry as much about what they're doing whenever you're not around. Because they have an assignment, like you just mentioned, and the deadline, they're going to be working on getting that assignment done. And if somebody is engaged, they're more likely to stay because you want to be somewhere where you feel like you have some type of value. I'm thinking everyone just wants to come in to a place where they know no one wants him to be there. So that employee engagement is another thing as well, that's a big part of my leadership style.   Michael Hingson ** 52:50 I work when I'm dealing with my teams, whenever it is, to get people to understand that I don't want you to just feel that this is a job, I want you to have fun, I want you to come because you want to. And I think that I have to have fun, and I have to set that example. But I want people not to think that a job is just a job, but it is what we're doing. And we're working together. And we're making a difference. And part of my job is to show people when they make a difference and how they make a difference and why that's so important.   Quenton McElveen ** 53:29 In today's world, you know the the generations change from Baby Boomers to Generation X, Generation Y, Generation Z, the 10 years of the length of time someone stays at a company, it changes. You used to see those that stay at a job for 20 plus years. You don't see that as often now, usually the generation now or Millennials or generation after us because I'm a millennial, my standard job for three years or so? No, maybe less than that. Maybe more now, but I would say three years is probably a good average. And the some of the reasons why they would take a position at another job because they don't feel as value. Another job might offer them something that they can't get at their current position. That's one of the reasons. And as I think that we need to kind of as, as leaders of businesses and companies just kind of evaluate how can we get our employees to stay longer? What can we do? Will it help our bottom line and we figure out a way to keep the longer or I think that's a discussion that needs to be had.   Michael Hingson ** 54:52 You think companies are doing that at all and are catching on to the fact that that probably is a sensible thing or do you think that People just still are viewing workers as commodities without really looking at the person. Because my impression is that there's a lot of that that goes on today,   Quenton McElveen ** 55:12 I think is a topic of discussion. Um, I honestly don't know, what's, what's being done. The the gig economy has played a big part in that. Because so the generation now they can just go quit. And okay, I'll drive Uber for a few months until I can find something else, or am I stupid, permanently, that this was not an option 2030 years ago, that you couldn't take a job like that. Or somebody might say, I'm going to be a content creator. So I'm gonna make my money online. So there are more options now than ever before. And because of those options, it should be some action taken within corporate America. Something that we got to learn?   Michael Hingson ** 56:08 Well, you talked about the lessons that you learn in the hospitality industry that you take to life. How about the other way? What have you learned outside of the hospitality industry that you brought into your work in the hotel industry,   Quenton McElveen ** 56:20 there's something that feels right now it's called Emotional Intelligence. I've never heard of that before. Maybe I'm late to the late to it. Or maybe I think I'm just rattling time. But I've never heard of emotional intelligence before. And the industry that I'm in now, as you teach it as a coach, is understanding how your emotions affects others around you, and how it affects your actions as well. And the fact I've been studying this and teaching it to others, like I've improved my performance as far as having conversations with others, because I understand now, how my actions, even though I might not be trying to do something negative, or I might not be trying to act a certain way, it might come off as a certain way. Emotional Intelligence has taught me that. So that's something I've implemented. And I'm going to use this forever. So pretty cool. So   Michael Hingson ** 57:24 in the world, you we all tend to be inspired by people who's the person who's most inspired you.   Quenton McElveen ** 57:31 Person that as far as me right now is my wife. But she's she's given gives me the motivation that I need to go to go in and move our family forward every day. So my wife is my biggest motivation right now.   Michael Hingson ** 57:51 I had a conversation actually with someone earlier today, and we were talking about that very thing. And he asked who inspired me and I mentioned, my geometry teacher from high school did herbal Shimer, but certainly another person and the person who, if I also were to really talk about inspiration would be my wife, Karen, who was married to me for 40 years until she passed, but 40 years, a lot of memories. But in so many ways, and I even in the book I wrote about the World Trade Center in my life, Thunder dog, the story of a blind man has guide dog on the triumph of trust, to talk about that, and talk about some of the things that she did that. I think only she would think of that I certainly didn't, until she brought it up. It just really helped me make some very wise choices. I always thought she was brighter than I anyway. So you switch from directly being in the hospitality industry, the health care industry? What what caused that? And what do you do now? I think you've told us some of that, but that's a pretty big change going from one to the other in a sense that would seem   Quenton McElveen ** 59:05 Yeah. Really well cause is it 2020 During the the height of the pandemic, the situation that I was in in the hotel at the time, it became a hazardous situation because the room rates went down, a lot of the staffing went down. And the environment wasn't a good environment at time. So just so I can be safer and be closer to my family. I accepted a position outside of the hotel industry, hard decision to make because it's an issue that I love that I'm passionate about. But then I found something called a guest experience coach. So wait a minute, is this a hotel job or something? What's the guest experience coaches doing in healthcare? A job so I looked it up. And it was really, if teaching people and instilling in them what I've learned so many years as a manager in the hotel industry, but teaching it to healthcare workers. And so as a guest experience Coach, what I do is I travel around different campuses of my of my company that train on different subjects like the emotional intelligence, training on telephone etiquette, and how to handle difficult guests, and many other topics as well. So that's what I do now, very similar to what I've done in the past. Do   Michael Hingson ** 1:00:39 you think that you would go back into the hotel industry directly in the future? Are you really happy where you are now?   Quenton McElveen ** 1:00:47 Yeah, so I'd love the opportunity to re enter in a role similar to what I'm doing now where you can use your experience and coaching build others up, like a learning and development manager, or even in a role supporting operations. Like, like, I told you, my biggest, my biggest memory or not remember, you asked him what was my biggest something? I did? And I told you that was New Orleans. My most memorable, memorable moment. Yeah, yes. Opening up a property? I absolutely. That was a great experience. There are there are positions that are that you do just that you go around and you open property. So I would love to re enter the industry will give you an opportunity. Well, hopefully that will happen. Yeah, I believe it will. Well, I   Michael Hingson ** 1:01:45 want to thank you for being with us. We've had a lot of fun over this last hour. And I think you've said a lot of very interesting and important things that we can all take to heart I love your view of leadership and, and a lot of the things that you've said, and I've spent enough time around the hospitality industry, I think to understand it, like I said, I I enjoy dealing with people to and helping to have people feel welcome. And and I know that for me being different because of being blind. It's very helpful to do that. So I I love getting the validation of your philosophy and I appreciate that.   Quenton McElveen ** 1:02:25 Listen Michael, Michael, thank you again, it's a great opportunity to be here with you. And I'm honored that you will allow me to be on your platform. So I appreciate what you do here. And I thank you.   Michael Hingson ** 1:02:35 Do you do any coaching privately? Or do you just do it for the healthcare industry? You don't have your own sort of side hustle business?   Quenton McElveen ** 1:02:42 I currently I don't have that, but that's something I've been looking into thinking about.   Michael Hingson ** 1:02:47 Well, yeah, if you do, let us know, because we'll let people know. But if people want to reach out to you, is there a way they can do that? Or do you have any contact information that you want to tell people?   Quenton McElveen ** 1:02:58 Sure. You can find me on LinkedIn, you can just type in Quentin McElveen. Can you spell the active on there? Sure. Q u e n t i n says Quentin and McElveen is M c E l v as a Victor e e n. So Quentin McElveen. easiest to find on there and I'm on there pretty often. So that's that's the best place to end to interact with me. That's how we found you. Yes, that's right.   Michael Hingson ** 1:03:35 I'm very glad that we did. Well. Thanks for being here. Thanks for listening. We really appreciate it. I hope that you enjoyed what Quentin had to say today and that some of it resonates. Reach out to Quentin, establish a connection and make a new friend all the way around. For my part, I'd love to hear from you hear what you think about today. Give us up an email at Michaelhi at accessibe.com That's m i c h a e l h i at accessibe A C C E S S I B E.com. Or visit our podcast page WW dot Michael Hingson H i n g s o n.com/podcast. And wherever you're listening, please give us a five star rating. We really value those ratings and would very much appreciate you saying that you liked us. And if you've had some things that you want to say about it, let us know. Email me I would love to hear from you. Get your thoughts again. It's Michaelhi at accessibe.com. I know Quentin would like to hear from you as well. And when we all get the chance maybe we'll have to do this again, Quentin, when you go back into the hotel industry, we'll have to just hear what new adventures come up. But I want to one more time. Tell you thank you very much for being here and giving us the opportunity to chat with you.   Quenton McElveen ** 1:04:53 Well, I'm looking forward to that I want that to happen as well. I look forward to   **Michael Hingson ** 1:05:03 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

On this Salcedo Storm Podcast:Candidates for the Court of Criminal Appeals:David Schenck is a candidate for Presiding Judge of the Court of Criminal Appeals. He's a Dallas Attorney, a former Justice with Texas' Fifth Court of Appeals & is a former Assistant Attorney General of Texas. Justice Schenck is a graduate of Baylor University School of Law in 1992 and is Board Certified in Civil Appellate law. Gina Parker, running for Place 7 on the Court She's a Waco Attorney with a practice that focuses on criminal defense law, but has been a local prosecutor and for 7 years, was a Board Member and Chair of the Texas Department of Licensing and Regulation. And She is a graduate of Baylor University School of Law and is also a Waco businesswoman. Lee Finley is running for Place 8 and is a Marine Corps Veteran and Texas Attorney for over 22 years. His law practice based in Richardson has included Business & Commercial cases, thousands of criminal law cases and work in health care law. He's University of Texas Law graduate, as a Marine Lee led a team of over 40 doctors and health care professionals to evacuate health care facilities during Hurricane Rita.

Brittnay and her family are trying to get out of the path of Hurricane Rita. But when they get stuck out on the road… all they can do is pray for a miracle. Thank you to Brittnay and her parents Steve and Cindy for sharing their story with Spooked. Produced by Zoë Ferrigno, original score by Doug Stuart, artwork by Teo Ducot Happy New Year, Spooksters! We are so grateful for all of you. Our spooky fam can't wait to travel to the other side of the veil again with you this year.

Clean energy researcher Roishetta Ozane is a single mother of six children and lives in a Louisiana town that scientists have called, “the heart of America's climate crisis.” With her Lake Charles-area home surrounded by refineries, natural gas facilities and petrochemical plants, her family has been inundated with ‘shelter-in-place' alerts and storm-related emergency alarms throughout their lives. Witnessing so much systemic hardship, Ozane created a mutual aid organization to help communities of color and low-income residents navigate government agencies to obtain relief after disasters strike. And she uses her platform to speak out publicly as an advocate for environmental justice at local forums, municipal hearings and regional climate conferences. But are state juries, industry leaders and agency officials willing to listen and take action? Stay tuned as I SEE U Host Eddie Robinson chats candidly with the founder of The Vessel Project of Louisiana, Roishetta Ozane. She speaks unguarded about her passion to build solidarity around an effort to combat climate change. A survivor of a 17-year abusive relationship, Ozane reminds us that while the industry sector continues to expand, worsening storms and violent hurricanes will repeatedly use this vulnerable Gulf Coast region as target practice.

MEET THE AUTHOR Podcast: LIVE - Episode 90Originally Aired Wednesday January 4, 2023Featuring New York Times Best Selling True Crime Author RON FRANSCELL.ABOUT RON: A veteran journalist, Ron Franscell is the New York Times bestselling author of 18 books, including international bestsellers “The Darkest Night” and Edgar-nominated true crime “Morgue: A Life in Death.” His newest, “ShadowMan: An Elusive Psycho Killer and the Birth of FBI Profiling,” was released in March by Berkley/Penguin-Random House.His atmospheric and muscular writing—hailed by Ann Rule, Vincent Bugliosi, William Least-Heat Moon, and others—has established him as one of the most provocative American voices in narrative nonfiction.Ron's first book, “Angel Fire,” was a USA Today bestselling literary novel listed by the San Francisco Chronicle among the 100 Best Novels of the 20th Century West. His later success grew from blending techniques of fiction-writing with his daily journalism. The result was dramatic, detailed, and utterly true storytelling. Ron has established himself as a plucky reporter, too. As a senior writer at the Denver Post, he covered the evolution of the American West but shortly after 9/11, he was dispatched by the Post to cover the Middle East during the first months of the War on Terror. In 2004, he covered devastating Hurricane Rita from inside the storm. His book reviews and essays have been widely published in many of America's biggestand best newspapers, such as the Washington Post, Chicago Sun-Times, San Francisco Chronicle, San Jose Mercury-News, St. Louis Post-Dispatch, Milwaukee JournalSentinel and others. He has been a guest on CNN, Fox News, NPR, the Today Show, ABC News, and he appears regularly on crime documentaries at Investigation Discovery, Oxygen, History Channel, Reelz, and A&E.He lives in northern New Mexico.

No planned listening this week, decided to just go for it with a Rando Show 00:00 Start, nothingface, the role of compilations/soundtracks in the 90s and early 00s 21:45 music licensing, temp tracks in film composing, the nature of sessions work 35:29 Synthwave and Rise of the Synths revisit 42:03 Hurricane Rita evacuation 1:01:01 Falling in Reverse laptop drama, evolution of playing in churches with backing tracks,  1:18:30 Lots of different ways to use backing tracks, automation, Rammstein, Nile, back your shit up, renaming the pod 1:43:35 Suffocation and Baroness concerts…. The “imperfect” is always going to sound right to us 1:53:01 Steve Vai, Eddie Van Halen, Stevie Ray Vaughn, and assorted guitar hero talk 2:06:27 Blues rock drumming is HARD, Steve Ferrone is a god among men, and a weird story about working with a guitarist that worships clapton.  Interview with Prince's producer https://urm.academy/ep-227-susan-rogers/

Our guest today is Warren Madden, who leads the Air Force's Chief Aerial Recon Coordination of All Hurricanes (aka CAR-CAH) at NOAA's National Hurricane Center in Miami.Madden was commissioned as a Lieutenant in the Air Force in 1985, worked on the air as a meteorologist in Dayton, Ohio, in the 1990s, and joined the Hurricane Hunters of the Air Force Reserve's 53rd Weather Reconnaissance Squadron in 1998. Before retiring as a Lieutenant Colonel in 2012, he flew into some of the most historic hurricanes on record: Floyd, Ivan, Rita and Wilma. In this second episode of a two-part series, Madden talks about the lightning he saw flying into Hurricane Rita. About the Across the Sky podcast The weekly weather podcast is hosted on a rotation by the Lee Weather team: Matt Holiner of Lee Enterprises' Midwest group in Chicago, Kirsten Lang of the Tulsa World in Oklahoma, Joe Martucci of the Press of Atlantic City, N.J., and Sean Sublette of the Richmond Times-Dispatch in Virginia.See omnystudio.com/listener for privacy information.

Courtney and Amber discuss identity in Christ versus identity in motherhood and how easily we place our value in the perceived successes of our children. You'll hear Courtney share about losing her home to Hurricane Rita, life as a mother to a child who is an addict, and the ways God has sustained her through at all. Masquerade of Motherhood Questions Discussed: (1:39) Share a little of your faith journey with us. When did you begin walking with Jesus? (9:18) You are mother to 6 and have said you spent years with your identity wrapped up in the successes and failures of motherhood. Share a little bit of what you mean by that. (16:57) What has the journey looked like of discovering you didn't have your identity firmly rooted in Christ and how did you begin reorienting your heart and mind in Christ? (20:43) You said, "My life has been a series of events each being unique and a testimony of Gods faithfulness in my life." One of those events was losing your home to a hurricane. How did you experience God's faithfulness in the chaos? (29:10) Another experience you are living through as a mother is the addiction of an adult son. What has that journey been like for you and your husband? (37:41) You have said, "I used to believe things happened to me, now I believe things happen for me to share how God can sustain you." Share a little about that shift in thinking and how that has changed how you face trials. (44:27) Let's close with why you launched Courtney Doyle ministries and M.O.M. podcast?  SHOW NOTES cont. Related Episodes: 39: Jeannie Cunnion | Mom Set Free 98: Katherine James | A Son's Addiction & A Mother's Love 41: Susan Alexander Yates | Thriving in Transition I would love to connect with you on IG. Grace Enough on Instagram Learn more about your ad choices. Visit podcastchoices.com/adchoices

In this episode of The Real ResQ, we are joined by Kenneth Smith, USN Rescue Swimmer. From the very start of Rescue Swimmer school, even though he was cracked in the face and was bleeding in the pool, Ken knew that this was the job for him!  He shared  amazing stories from throughout his entire career.  Cases highlighted included being deployed to the water to look for an aircraft part that may have been thrown overboard and a year later another bit of a crazy occurred when he was deployed to the water to gather bales of cocaine dropped by drug runners. That story will have you laughing!  Further in his career, Ken was stationed with HSL46. With this squadron, they were deployed for Hurricane Katrina where he earned the Navy and Marine Corps Medal. Then two weeks after that was over, they were deployed for Hurricane Rita where he earned an Air Medal. Enjoy!   https://therealresq.com/home https://www.facebook.com/therealresq https://www.instagram.com/therealresq   Thank you for sponsoring this episode of The Real ResQ; Breeze-Eastern, https://www.breeze-eastern.com/ Axnes https://www.axnes.com/ Life Saving Systems Corporation https://lifesavingsystems.com/ SR3 Rescue Concepts, https://sr3rescueconcepts.com/

This episode covers Hurricane Rita on September 24, 2005. 

Tom Robertson, Executive Director of the Vizient Research Institute sits down with Marc Boom, MD, President and CEO of Houston Methodist, to discuss Dr. Boom's unique perspectives developed through his experiences managing the health care needs of a major population center during devastating hurricanes. Dr. Boom compares the stresses posed by natural disasters to the duress encountered during the COVID pandemic and focuses on the importance of communication, culture, and trust to support staff resiliency.   Guest speaker: Marc L. Boom, MD, MBA, FACP, FACHE President and CEO Houston Methodist   Moderator: Tom Robertson Executive Director Vizient Research Institute   Show Notes: [01:28] Houston Methodist has experienced many natural disasters: Tropical storm Allison flooded the main hospital and it took years to recover, fallout from Katrina by caring for evacuees, Hurricane Rita where evacuating the city was worse than the actual event and Hurricane Harvey dumped 51 inches on the city.  [03:04] For the health system, the biggest vulnerability in a disaster is the people and staffing.  Then it is supply chain which was obvious in the COVID pandemic. There's planning for this, but when the infrastructure of power or water goes down that causes problems. [04:36] The less sophisticated, less disaster hardened facilities such as dialysis centers in the city won't be able to function without power and water and will shut down in disasters. Houston Methodist then goes into triage mode to handle their dialysis patients. [05:30] Texas legislature recently made sure the dialysis centers got on the power grid, so hopefully in the future they will be able to handle their own patients during disasters. [07:29] Competition is healthy, but it needs to be thoughtful.  We can't create a pricing structure that disadvantages the institutions that are the safety nets that keeps things going when disasters strike. But you can't price out of existence the smaller entities. [10:24] Staff resiliency is important, and you must give them a chance to recover [11:52] COVID is a totally different type of disaster because of its longevity. [11:52] When you have the right culture in place, the right things happen. When you have the baseline culture, people will step up when the going gets tough. [12:45] Communication is key because that comes with trust which is earned by leadership, the institution and the culture over many years. If you don't have the culture and trust to begin with, you'll have trouble during the tough times. [15:03] At the beginning of COVID, Houston Methodist had a strong balance sheet, so they committed to no layoffs, pay cuts or furloughs. [15:27] Throughout the pandemic, they implemented a lot of soft practices: spiritual care, bonuses, a day off for all employees, Astros tickets, etc.  Every single week there was something fun. Those things matter, and it helped recharge the staff.    Links | Resources: Marc L. Boom biographical information Click here    Subscribe Today! Apple Podcasts Google Podcasts Android Spotify Stitcher RSS Feed

Kevin highlights a few of the charitable events that the Warped Tour contributed to during its traditional “Give Back Days.” Along the way, he catches up with some of the people who cleaned up after Hurricane Rita, Hurricane Katrina, Hurricane Sandy, and more, to hear how these moments of giving back changed their lives. Kevin also catches up with an essential member of his crew, his brand and nonprofit manager, Kate Truscott. Kate explains how she ended up on the road and the transformation she went through after realizing the importance of a work-life balance. Plus, hear from Chris Bullard from Sound Mind Live, who focuses on utilizing live music to better Mental Health.     Featuring:  Kate Truscott (@k8dtd) - General Manager/Brand Partnership Manager  Andy Lee - Set Up Crew, Crew Chief  Jon “Birdie” Klucharitis - Monitor Engineer/Playback Technician  Kellie McCarthy (@kellie_mccarthy) - Merchandise Manager  Jim Carroccio (@jimc0325) - Tour Manager (Avenged Sevenfold, Nine Inch Nails, etc)  Charlie Griggs - Backline Tech/ Stage Tech  Chris Bullard (@bullofard, @soundmind_live) - Founder of Sound Mind Live

“I didn't witness how or when she was murdered. I didn't think anything on what was happening. I only thought, why is this happening at all?” In 2005, a desperate young couple flees from Hurricane Rita to take an apartment with an older Hurricane Katrina refugee. They are offered help by an elderly church member and community leader. But a plan is made to rob the home of the charitable lady, which results in her murder. What part did victimisation have to play in the murder of this good samaritan? True Crime documentary makers, Zoe Hines and Ned Parker, investigate Stephanie Jacobo’s Letters From A Killer.Podimo is an open podcast platform, currently available in Denmark, Germany, Spain and Latin America which shares revenue with the creators.  If you have a podcast you can claim your podcast now,  just visit podimo.com for more information.

Tammie Jo Shults was accepted by the Navy for Aviation Officer Candidate School at Naval Air Station Pensacola. After completing the twelve-week course and receiving her commission as an Ensign on June 21, 1985, Shults attended flight training, also at NAS Pensacola, where she trained and qualified for her pilot's wings in the T-34 . After Pensacola, Shults was stationed at Naval Air Station Chase Field as a flight instructor for the T-2 Buckeye. She later qualified in the A-7 Corsair II with training (RAG) squadron VA-122 at Naval Air Station Lemoore. Her next assignment was VAQ-34, a Tactical Electronic Warfare Squadron at the Pacific Missile Test Center located at Point Mugu, California. When the squadron relocated to NAS Lemoore in 1991, Shults became an instructor under the command of CAPT Rosemary Mariner, the first woman to command an operational air squadron. Shults became one of the first female naval aviators to qualify in the F/A-18 Hornet when the squadron transitioned from the EA-6B Prowler. During Operation Desert Storm, the combat exclusion policy at that time prevented women from flying combat sorties, so Shults flew training missions as an instructor aggressor pilot for naval aviators. She finished her tour of duty in March 1993. In December 1995, she was promoted to Lieutenant Commander (LCDR), then transitioned to the Navy Reserve, where she flew the F/A-18 Hornet and EA-6B Prowler until August 2001.  After leaving the Navy, Shults joined Southwest Airlines as a pilot, flying a part-time schedule of 8–10 days per month so that she could also raise a family following her marriage to fellow naval aviator Dean Shults. On April 17, 2018, while Shults was captain in command of Flight 1380 from New York to Dallas, an engine fan blade on the Boeing 737 failed and flying debris damaged the left side of the fuselage and one side window; the window failed, causing the plane to decompress. One passenger was partially sucked through the damaged window and was later pronounced dead at the hospital. Shults made an emergency descent and landed in Philadelphia. Her actions, calm demeanor, and competence during the emergency were noted by Southwest Airlines officials and passengers as well as Chesley Sullenberger, another commercial airline and former military pilot who controlled a similar situation in 2009 on US Airways Flight 1549. Shults later revealed that she had not intended to be the pilot of that flight, but had swapped the shift with her husband. In 1994, she married Dean Shults, at the time a fellow naval aviator in the A-7 Corsair II, who also joined Southwest Airlines as a pilot that year. Together, they have two children. The couple lives in Boerne, Texas. Shults is a devout Christian who teaches Sunday school, and helps the needy, such as internally displaced persons from Hurricane Rita. Shults wrote a book about Southwest Airlines flight 1380, Nerves of Steel, which was released in the United States on October 8, 2019.    

Well, this is episode #8 (not #7 - apparently I've lost track)! So many experiences shared in this episode. Sonja Heritage is likely one of the most experienced FEMA Disaster Response Search and Rescue Dog Handlers and trainers in the United States. As a former member of the FEMA Virginia TF1 and State Department Office of Foreign Disaster Assistance USAID, she has traveled the world for more than two decades with her Disaster SAR K9s, responding to earthquakes, bombings, hurricanes, and mudslides in Turkey, Nairobi, Haiti, Taiwan, and throughout the United States. Currently a FEMA Certified handler with FEMA’s CATF-5, her most recent deployment was the Montecito California Mudslides in 2018. Sonja has deployed with four of her own K9s but also been responsible for the training of many FEMA Disaster response K9's privately and as the Head Trainer for the National Disaster Search Dog Foundation in Southern CA from 2012 – 2018. She has also received numerous awards and commendations for her work and training provided to others. Sonja Heritage can be located on Facebook at Heritage K9 LLC. Here is a list of Sonja's Disaster Deployments with her K9s: FEMA and the State Department Office of Foreign Disaster Assistance USAID Montecito Mudslides 2018 Haiti Earthquake. Port–au- Prince, 2010 Hurricane Earl 2010 Earthquake, Chile 2010 School Collapse, Port–au- Prince Haiti 2008 Hurricane Gustav 2008 Hurricane Ike 2008 Hurricane Ernesto 2006 Hurricane Isabel, Fairfax VA 2005 Hurricane Ophelia 2006 Hurricane Rita, Dallas TX 2005 Hurricane Katrina, Gulfport MS and New Orleans LA 2005 Earthquake, Bam Iran 2003 Space Shuttle Columbia, TX 2003 Pentagon, 2001 Pentagon- Operation Nobel Eagle –Human Remains Recovery 2001 Earthquake, Toliou, Taiwan 1999 Earthquake, Izmit Turkey 1998 US Embassy, Nairobi Kenya 1998 Show Sponsors: SONJA'S DOG TRAINING: www.sonjasdogtraining.com ~ Offering one-on-one general training and detection/scent work workshops and seminars for the SAR/Human Remains Detection K9 Handlers and Trainers. Sonja brings to training an extensive history and a unique blend of K9 sport, SAR K9 training and field work, investigative field experience, legal and courtroom experience, and a treasure trove of component and precision-based K9 training techniques to address the most challenging aspects and applications of Human Remains Detection K9 training for both Handler and K9. Now also available via Zoom and Facetime! HEIMDALLR K9 SERVICES: www.heimdallrk9.com ~ Heimdallr Services, is a supplier of top quality K9s for personal, family, and executive protection. Heimdallr conducts hands-on selection from the finest breeders and kennels in Europe to locate top tier dogs selected for their courage, stability, sociability, and health. We are happy to answer any questions you may have regarding adding a protection dog to your home and look forward to hearing from you. Please leave a kind review and share this podcast with your friends! Thanks all. --- Support this podcast: https://anchor.fm/k9-top-tales/support

Harvey gives his final monologue on the aftermath of Hurricane Laura describing his experience coming home to a dark neighborhood each morning to prepare to go to work coupled with the responsibility of gun ownership and responsibility due to looters in a nearby community killing unsuspecting home owners. Harvey then describes a fond albeit inappropriate memory from 15 years ago in the aftermath of Hurricane Rita in the same region of the Gulf Coast as he worked as a carpenter during the rebuilding of the affected city. The post Hurricane Laura's Final Monologue | SIND #14 first appeared on Cinescape Media.

Hurricane Laura comes ashore, bringing with it high winds and heavy rain. We look at how it could affect Mississippi as it begins it's turn eastward.Then, expungements were a core issue of the Governor's veto of a comprehensive criminal reform bill. We explore why reform advocates feel they should be expanded.Plus, in today's Book Club: A longtime GOP strategist has given up on his party as he details in his book, “It Was All a Lie: How the Republican Party Became Donald Trump.”Segment 1:Hurricane Laura roared ashore along the southwest Louisiana coastline in the early hours of the morning, having intensified to strong Category 4 status with winds reaching 150 miles per hour and a storm surge unprecedented for the area. We're joined by Robert Ricks of the National Weather Service in Slidell.MEMA Director Greg Michel is calling on Mississippians to stay weather aware as Laura tracks inland. He says the storm's path resembles 2005's Hurricane Rita - which brought tornadic activity to the state.Segment 2:When Governor Tate Reeves vetoed a bi-partisan criminal justice reform bill last month, he cited the expanded number of expungements, and the perceived safety concern they presented, as a key factor in his decision. House Bill 658 would have allowed Mississippians to get up to three non-violent felony convictions removed from their record. State law currently allows one felony expungement. Advocates and lawmakers seeking this type of reform say it helps those convicted of felonies get their lives back on track. MPB's Desare Frazier speaks with an expungement recipient, an attorney with the Mississippi Center for Justice, and a lawmaker hoping to bring the bill back.Segment 3:Stuart Stevens has been a staunch Republican for most of his life. A top strategist for Republican presidential candidates George W. Bush and Mitt Romney. The Jackson native helped Haley Barbour, Thad Cochran, and Roger Wicker get elected. But now Stevens has given up on his party because of the GOP's embrace of President Donald Trump. Stevens new book is called “It Was All a Lie: How the Republican Party Became Donald Trump.” See acast.com/privacy for privacy and opt-out information.

Health Secretary Matt Hancock's under fire after admitting he has “absolutely no idea” how many of his own staff are working from home or coming into the office. In an interview with Times Radio he suggested it doesn't matter if civil servants work from home and stay away from central London, saying: “What I care about is how effectively people work.” Evening Standard political editor Joe Murphy says the comments could undermine government calls for people to go back to their desks after lockdown, and they've also shone a spotlight on just how many civil servants are still working from home. Also, Hurricane Laura's forced thousands to flee their homes after battering the United States' Gulf Coast with ferocious wind and torrential rain.Hundreds of thousands of people were ordered to evacuate ahead of the hurricane, but not everyone fled from the area, which was devastated by Hurricane Rita in 2005. We speak to Jeff Palermo from the Louisiana Radio Network who says there's been "severe" damage and at least one fatality. See acast.com/privacy for privacy and opt-out information.

Today on Sojourner Truth: According to widespread media reports, two people are dead and one wounded at a protest in Kenosha, Wisconsin, against the police killing of unarmed Black man Jacob Blake Jr. In Louisville, Kentucky, 68 people were arrested last night, calling for justice in the police killing of 26-year-old Breonna Taylor. In Pasadena, California, Anthony McClain, a young Black man was shot in the back and killed while fleeing from police. For our Campaigners for Black Lives series, we speak with Caree Harper, the attorney representing the McClain family. Hurricane Laura is now predicted to make landfall in Texas and Louisiana as a Category 4 hurricane. It is going on a similar path to Hurricane Rita, which devastated the area in 2005. August 29 is the anniversary of Hurricane Katrina. We speak with Monique Harden, the Assistant Director of Law and Policy and the Community Engagement Program Manager at the Deep South Center for Environmental Justice. Across the United States, the COVID-19 virus continues to take its toll. Nursing homes have been hit especially hard. Now, it has emerged that COVID-19 is especially deadly in private equity-backed nursing home chains. Our guest is Patrick Woodall, a senior researcher at Americans for Financial Reform, a national coalition of over 200 community, civil rights, labor, and consumer groups that works to hold wall street accountable and make the financial system work for everyone.

Today on Sojourner Truth: According to widespread media reports, two people are dead and one wounded at a protest in Kenosha, Wisconsin, against the police killing of unarmed Black man Jacob Blake Jr. In Louisville, Kentucky, 68 people were arrested last night, calling for justice in the police killing of 26-year-old Breonna Taylor. In Pasadena, California, Anthony McClain, a young Black man was shot in the back and killed while fleeing from police. For our Campaigners for Black Lives series, we speak with Caree Harper, the attorney representing the McClain family. Hurricane Laura is now predicted to make landfall in Texas and Louisiana as a Category 4 hurricane. It is going on a similar path to Hurricane Rita, which devastated the area in 2005. August 29 is the anniversary of Hurricane Katrina. We speak with Monique Harden, the Assistant Director of Law and Policy and the Community Engagement Program Manager at the Deep South Center for Environmental Justice. Across the United States, the COVID-19 virus continues to take its toll. Nursing homes have been hit especially hard. Now, it has emerged that COVID-19 is especially deadly in private equity-backed nursing home chains. Our guest is Patrick Woodall, a senior researcher at Americans for Financial Reform, a national coalition of over 200 community, civil rights, labor, and consumer groups that works to hold wall street accountable and make the financial system work for everyone.

Today on Sojourner Truth: According to widespread media reports, two people are dead and one wounded at a protest in Kenosha, Wisconsin, against the police killing of unarmed Black man Jacob Blake Jr. In Louisville, Kentucky, 68 people were arrested last night, calling for justice in the police killing of 26-year-old Breonna Taylor. In Pasadena, California, Anthony McClain, a young Black man was shot in the back and killed while fleeing from police. For our Campaigners for Black Lives series, we speak with Caree Harper, the attorney representing the McClain family. Hurricane Laura is now predicted to make landfall in Texas and Louisiana as a Category 4 hurricane. It is going on a similar path to Hurricane Rita, which devastated the area in 2005. August 29 is the anniversary of Hurricane Katrina. We speak with Monique Harden, the Assistant Director of Law and Policy and the Community Engagement Program Manager at the Deep South Center for Environmental Justice. Across the United States, the COVID-19 virus continues to take its toll. Nursing homes have been hit especially hard. Now, it has emerged that COVID-19 is especially deadly in private equity-backed nursing home chains. Our guest is Patrick Woodall, a senior researcher at Americans for Financial Reform, a national coalition of over 200 community, civil rights, labor, and consumer groups that works to hold wall street accountable and make the financial system work for everyone.

Today on Sojourner Truth: According to widespread media reports, two people are dead and one wounded at a protest in Kenosha, Wisconsin, against the police killing of unarmed Black man Jacob Blake Jr. In Louisville, Kentucky, 68 people were arrested last night, calling for justice in the police killing of 26-year-old Breonna Taylor. In Pasadena, California, Anthony McClain, a young Black man was shot in the back and killed while fleeing from police. For our Campaigners for Black Lives series, we speak with Caree Harper, the attorney representing the McClain family. Hurricane Laura is now predicted to make landfall in Texas and Louisiana as a Category 4 hurricane. It is going on a similar path to Hurricane Rita, which devastated the area in 2005. August 29 is the anniversary of Hurricane Katrina. We speak with Monique Harden, the Assistant Director of Law and Policy and the Community Engagement Program Manager at the Deep South Center for Environmental Justice. Across the United States, the COVID-19 virus continues to take its toll. Nursing homes have been hit especially hard. Now, it has emerged that COVID-19 is especially deadly in private equity-backed nursing home chains. Our guest is Patrick Woodall, a senior researcher at Americans for Financial Reform, a national coalition of over 200 community, civil rights, labor, and consumer groups that works to hold wall street accountable and make the financial system work for everyone.

Today on Sojourner Truth: According to widespread media reports, two people are dead and one wounded at a protest in Kenosha, Wisconsin, against the police killing of unarmed Black man Jacob Blake Jr. In Louisville, Kentucky, 68 people were arrested last night, calling for justice in the police killing of 26-year-old Breonna Taylor. In Pasadena, California, Anthony McClain, a young Black man was shot in the back and killed while fleeing from police. For our Campaigners for Black Lives series, we speak with Caree Harper, the attorney representing the McClain family. Hurricane Laura is now predicted to make landfall in Texas and Louisiana as a Category 4 hurricane. It is going on a similar path to Hurricane Rita, which devastated the area in 2005. August 29 is the anniversary of Hurricane Katrina. We speak with Monique Harden, the Assistant Director of Law and Policy and the Community Engagement Program Manager at the Deep South Center for Environmental Justice. Across the United States, the COVID-19 virus continues to take its toll. Nursing homes have been hit especially hard. Now, it has emerged that COVID-19 is especially deadly in private equity-backed nursing home chains. Our guest is Patrick Woodall, a senior researcher at Americans for Financial Reform, a national coalition of over 200 community, civil rights, labor, and consumer groups that works to hold wall street accountable and make the financial system work for everyone.

Today on Sojourner Truth: According to widespread media reports, two people are dead and one wounded at a protest in Kenosha, Wisconsin, against the police killing of unarmed Black man Jacob Blake Jr. In Louisville, Kentucky, 68 people were arrested last night, calling for justice in the police killing of 26-year-old Breonna Taylor. In Pasadena, California, Anthony McClain, a young Black man was shot in the back and killed while fleeing from police. For our Campaigners for Black Lives series, we speak with Caree Harper, the attorney representing the McClain family. Hurricane Laura is now predicted to make landfall in Texas and Louisiana as a Category 4 hurricane. It is going on a similar path to Hurricane Rita, which devastated the area in 2005. August 29 is the anniversary of Hurricane Katrina. We speak with Monique Harden, the Assistant Director of Law and Policy and the Community Engagement Program Manager at the Deep South Center for Environmental Justice. Across the United States, the COVID-19 virus continues to take its toll. Nursing homes have been hit especially hard. Now, it has emerged that COVID-19 is especially deadly in private equity-backed nursing home chains. Our guest is Patrick Woodall, a senior researcher at Americans for Financial Reform, a national coalition of over 200 community, civil rights, labor, and consumer groups that works to hold wall street accountable and make the financial system work for everyone.

Today on Sojourner Truth: According to widespread media reports, two people are dead and one wounded at a protest in Kenosha, Wisconsin, against the police killing of unarmed Black man Jacob Blake Jr. In Louisville, Kentucky, 68 people were arrested last night, calling for justice in the police killing of 26-year-old Breonna Taylor. In Pasadena, California, Anthony McClain, a young Black man was shot in the back and killed while fleeing from police. For our Campaigners for Black Lives series, we speak with Caree Harper, the attorney representing the McClain family. Hurricane Laura is now predicted to make landfall in Texas and Louisiana as a Category 4 hurricane. It is going on a similar path to Hurricane Rita, which devastated the area in 2005. August 29 is the anniversary of Hurricane Katrina. We speak with Monique Harden, the Assistant Director of Law and Policy and the Community Engagement Program Manager at the Deep South Center for Environmental Justice. Across the United States, the COVID-19 virus continues to take its toll. Nursing homes have been hit especially hard. Now, it has emerged that COVID-19 is especially deadly in private equity-backed nursing home chains. Our guest is Patrick Woodall, a senior researcher at Americans for Financial Reform, a national coalition of over 200 community, civil rights, labor, and consumer groups that works to hold wall street accountable and make the financial system work for everyone.

Today on Sojourner Truth: According to widespread media reports, two people are dead and one wounded at a protest in Kenosha, Wisconsin, against the police killing of unarmed Black man Jacob Blake Jr. In Louisville, Kentucky, 68 people were arrested last night, calling for justice in the police killing of 26-year-old Breonna Taylor. In Pasadena, California, Anthony McClain, a young Black man was shot in the back and killed while fleeing from police. For our Campaigners for Black Lives series, we speak with Caree Harper, the attorney representing the McClain family. Hurricane Laura is now predicted to make landfall in Texas and Louisiana as a Category 4 hurricane. It is going on a similar path to Hurricane Rita, which devastated the area in 2005. August 29 is the anniversary of Hurricane Katrina. We speak with Monique Harden, the Assistant Director of Law and Policy and the Community Engagement Program Manager at the Deep South Center for Environmental Justice. Across the United States, the COVID-19 virus continues to take its toll. Nursing homes have been hit especially hard. Now, it has emerged that COVID-19 is especially deadly in private equity-backed nursing home chains. Our guest is Patrick Woodall, a senior researcher at Americans for Financial Reform, a national coalition of over 200 community, civil rights, labor, and consumer groups that works to hold wall street accountable and make the financial system work for everyone.

Today on Sojourner Truth: According to widespread media reports, two people are dead and one wounded at a protest in Kenosha, Wisconsin, against the police killing of unarmed Black man Jacob Blake Jr. In Louisville, Kentucky, 68 people were arrested last night, calling for justice in the police killing of 26-year-old Breonna Taylor. In Pasadena, California, Anthony McClain, a young Black man was shot in the back and killed while fleeing from police. For our Campaigners for Black Lives series, we speak with Caree Harper, the attorney representing the McClain family. Hurricane Laura is now predicted to make landfall in Texas and Louisiana as a Category 4 hurricane. It is going on a similar path to Hurricane Rita, which devastated the area in 2005. August 29 is the anniversary of Hurricane Katrina. We speak with Monique Harden, the Assistant Director of Law and Policy and the Community Engagement Program Manager at the Deep South Center for Environmental Justice. Across the United States, the COVID-19 virus continues to take its toll. Nursing homes have been hit especially hard. Now, it has emerged that COVID-19 is especially deadly in private equity-backed nursing home chains. Our guest is Patrick Woodall, a senior researcher at Americans for Financial Reform, a national coalition of over 200 community, civil rights, labor, and consumer groups that works to hold wall street accountable and make the financial system work for everyone.

Today on Sojourner Truth: According to widespread media reports, two people are dead and one wounded at a protest in Kenosha, Wisconsin, against the police killing of unarmed Black man Jacob Blake Jr. In Louisville, Kentucky, 68 people were arrested last night, calling for justice in the police killing of 26-year-old Breonna Taylor. In Pasadena, California, Anthony McClain, a young Black man was shot in the back and killed while fleeing from police. For our Campaigners for Black Lives series, we speak with Caree Harper, the attorney representing the McClain family. Hurricane Laura is now predicted to make landfall in Texas and Louisiana as a Category 4 hurricane. It is going on a similar path to Hurricane Rita, which devastated the area in 2005. August 29 is the anniversary of Hurricane Katrina. We speak with Monique Harden, the Assistant Director of Law and Policy and the Community Engagement Program Manager at the Deep South Center for Environmental Justice. Across the United States, the COVID-19 virus continues to take its toll. Nursing homes have been hit especially hard. Now, it has emerged that COVID-19 is especially deadly in private equity-backed nursing home chains. Our guest is Patrick Woodall, a senior researcher at Americans for Financial Reform, a national coalition of over 200 community, civil rights, labor, and consumer groups that works to hold wall street accountable and make the financial system work for everyone.

Hurricane Allen was a rare and extremely powerful Cape Verde hurricane that struck the Caribbean, eastern and northern Mexico, and southern Texas in August 1980. The first named storm and first tropical cyclone of the 1980 Atlantic hurricane season, it was the fifth most intense Atlantic Hurricane on record in terms of barometric pressure, behind Hurricane Rita, the 1935 Labor Day hurricane, Hurricane Gilbert, and Hurricane Wilma. Learn more about your ad choices. Visit megaphone.fm/adchoices

Trucking Attorney Mark Perkins of Perkins and Associates joins this video edition of The Litigation Psychology Podcast to discuss jury selection for trucking defense in light of catastrophic events in Louisiana such Hurricanes Katrina and Hurricane Rita, the BP Oil Spill and now COVID-19! To watch the video of this podcast: https://www.courtroomsciences.com/r/vYe

Captain Pamela Carel, a Dallas, TX, native, graduated from the University of Texas, Austin, in 1986 with a B.S. in Aerospace Engineering. Commissioned in December 1986, she was designated a Naval Aviator in 1988. She holds a MBA of Business and Management from Webster University, St. Louis, MO., and a M.A. in National Security and Strategic Studies from Naval War College, Newport, R.I. She completed Joint Professional Military Education (JPME) I with distinction through the Marine Corps Command and Staff College, 2008, and JPME-II at the Naval War College, 2011.   Captain Carel completed her first assignment as a Selectively Retained Graduate (SERGRAD) Instructor Pilot with Training Squadron (VT) 23. Her next two operational assignments were with Electronic Attack Squadron (VAQ) 34 and Strike Fighter Squadron (VFA) 22, flying the A-7E and F/A-18C, becoming the first female to qualify in combat in the F/A-18C. Operational tours included deployments in USS Abraham Lincoln (CVN 72) and USS Kitty Hawk(CV 63)  for combat Operation Southern Watch.   Captain Carel served two shore tours as a flight instructor. She transitioned to Selected Reserves in 2001, serving tours in Mine Counter Measures Squadrons (MCMRON) One and Two and as Officer in Charge (OIC) of Naval Information Bureau Detachment 310. She returned to active duty for Commander, Navy Region South (CNRS) as OIC and Battle Watch Captain in support of JTF KATRINA and HURRICANE RITA (2005), subsequently serving as Commanding Officer (CO) of CNRSE ROC (West), 2006. She reported to NR COMSEVENTHFLT (C7F) where she served as OIC of Manpower and Readiness; OIC, Intelligence and Information Operations, and directly supported C7F as Maritime Operations Center (MOC) Chief in USS Blueridge (LCC-19) 2007-2010. Captain Carel completed her in-residence Master’s degree at the U.S. Naval War College, Newport, R.I. Captain Carel then served as Chief Staff Officer of Naval Reserve Naval Mine and Anti-submarine Warfare Command 0194 in San Diego, CA. 2011-2014. In her final assignment, she served as MOC Chief for COMPACFLT, Pearl Harbor, HI. Captain Carel retired 1 January, 2017.   Captain Carel accumulated over 3400 flight hours and 352 carrier landings in Navy aircraft. Her awards include the Meritorious Service Medal (3), Combat Strike Air Medal (2) and Navy Commendation Medal (2).

Harold Kinker, Retired Ohio Pharmacist University of Toledo College of Pharmacy Class of 1970 (BS Pharmacy Degree)  kinkerh@gmail.com When I joined the staff of Walgreens store 5323 in Toledo, OH in 2002, Harold was the pharmacy manager.  Harold was a mentor and became a friend.  Almost 20 years after meeting, we are still friends and even go out to lunch with a group of current and former Toledo-area Walgreens pharmacists several times a year.   In 2002, I worked full-time on the midnight shift “7-on/7-off” for about 12 months:  I worked one week, then had the following week off.  My hours were 10 PM to 8 AM Monday through Sunday.  I worked 70 hours and got paid for 80.  Counting vacation time, I was only required to work 25 weeks per year.  My partner on the off-weeks asked me to cover vacation for him twice.  I worked 21 days in a row on midnights each time while pregnant.  I was 24 years old. When I became a Mom, I needed to step down to part-time.  Harold helped me find a way to make it happen.  Thanks Harold!   Harold was great with pharmacy and store staff, and our patients liked him.  Harold served on a Disaster Medical Assistance Team (DMAT) from 2004-2012.  He had paid deployments, similar to National Guard duty.  Highlights included helping with Hurricane Katrina and Hurricane Rita, surviving gas mask training in an Alabama “Cobra Tank," and nuclear emergency training in Nevada.  To learn more about DMAT, visit https://www.phe.gov/Preparedness/responders/ndms/ndms-teams/Pages/dmat.aspx  Harold is a Volunteer Trail Patrol Walker for the Toledo-area Metroparks.  50 hours/year is the minimum commitment.  He volunteers more than 200 hours/year.  Harold walks with other volunteers 2-3 times/week, about 2 hours at a time.  Toledo has one of the best Metroparks systems in the country!  To learn more about the Toledo-area Metroparks, visit https://metroparkstoledo.com  Harold volunteers with the Veterans History Project.  The Veterans History Project creates videos of Veterans and their stories.  Multiple copies are made of each video.  Three copies go to the Veteran; another goes to the University of Toledo; and one goes to the Library of Congress.  Interested WWII, Korea, Vietnam, Desert Storm, and Afghanistan Veterans can call George or Harold. George Pugh 419-877-0600 Harold Kinker  419-868-1950 To learn more about the Veterans History Project, visit https://www.loc.gov/vets/  Harold loves retirement and enjoys vacation cruises with his wife and friends.     

What does strong crisis leadership look like? What makes a strong crisis leader?  How do you develop a strong crisis management team? What role does emotional intelligence play in crisis leadership? In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & CEO Bryan Strawser, along with Sr. Consultant Jenn Otremba and Consultant Bray Wheeler talk about crisis leadership and their experiences coming up in this field. Topics discussed include emotional intelligence, crisis leadership skill sets, how to train & develop new crisis leaders, the Harvard National Preparedness Leadership Initiative (NPLI) program, educational and learning opportunities for crisis leaders, and more. Some relevant previous episodes and blog posts include: Top Business Continuity & Crisis Management Executive Programs Managing Uncertainty Episode #5:  Leading during an Active Shooter Situation   //static.leadpages.net/leadboxes/current/embed.js Episode Transcript Bryan Strawser: Hello and welcome to the Managing Uncertainty Podcast this is Bryan Strawser, Principal and CEO at Bryghtpath. Joining me today are - Jenn Otremba: Hi, this is Jenn Otremba, Consult at Bryghtpath. Bray Wheeler: Hi, I'm Bray Wheeler, Consultant at Bryghtpath. Bryan Strawser: So this is our long form episode for the week and we're going to be diving into a round-table discussion about Crisis Leadership. Since the three of us are here, a few weeks back I had done a solo episode on our podcast about characteristics of strong Crisis Leaders, and we'll link that in the show notes but I think we want to talk just more openly and with a couple of different opinions about what we see as strong and not strong Crisis Leaders, and some of the things we've learned along the way. I think between the three of us we've got a good thirty-plus years of experience in Crisis Management, and we may have learned a few things along the way. Jenn Otremba: One or two. Bryan Strawser: One or two things along the way. So what makes a good crisis leader? What are good examples of crisis leadership? We start there. Bray Wheeler: What makes a good crisis leader? What demonstrates crisis leadership? I think it's a lot of things. I think some of it comes a little more naturally to people. Some of it's learned for folks, but I think some of the key things are really having that ability to kind of see the incident for what it is, and not get too ... not overact to it, not get too flustered by it, kind of see it as an opportunity to kind of jump in and manage the situation for what it is, and make sure that you're trying to do the right things. And make sure that you're bringing the other people along with you, because it's not a solo sport by any means. Jenn Otremba: That's a good point, it's not a solo sport at all so I think it's developing that team around you to work through a situation. It's being careful to not get too emotionally involved with what is going on. I think it's like you said it's really keeping a level head as you're managing through the situation. And then I think also recognizing when you're beginning to escalate or when the people around you are beginning to escalate and get stressed and separate yourself or separate others as necessary. So it's really being able to read the room and understand kind of where everybody is at - that's crisis leadership to me. Bray Wheeler: That self-awareness is a huge piece of it. To your point I think it's being able to read the room, being able to read yourself, knowing when you're tired, knowing when you're stressed, knowing when you need a break, knowing when somebody else needs on too, to be able to take those intentional pauses because that's how you're going to be able to get through that stuff, is to be able to recognize- Jenn Otremba: Especially a long term, on-going situation, right? Bryan Strawser: I kind of start with just the thought about the person of the crisis leader, and I think you've both kind of hinted at this, and I'm just going to go back to the kind of elements of Mettle Leadership that the Harvard National Preparedness Leadership Institute folks have researched and talked about and that's that Crisis Leadership starts with the person of the leader. It starts with that understanding of your strengths and weaknesses, or opportunities, as we like to used to say. But what do you do well? And then how do you build a team around you to compensate for the things that you don't do well? Like I'm not the ... I'm well aware that I'm not the most empathetic person in the world, but I could build a team around me to do those things. To add that to the tool box in a crisis. Bryan Strawser: But I think it is understanding kind of what are the things that you do and don't understand. I think the second is just, the situational leadership aspect that comes with being the leader of a crisis that somebody's got to have their head above the clouds looking around and understanding kind of where you're at and what you know and what you don't know and "What you don't know you don't know", to quote Donald Rumsfeld, and understanding how you need to fill those gaps to really understand the impact of what's going on. It's that need to be able to see the big picture. Bray Wheeler: It's easy to go down a rabbit hole really fast. Jenn Otremba: Really fast. Bray Wheeler: In a crisis. Bryan Strawser: I mean look at ... we always use that example of Japan with the 2011 tsunami- Bray Wheeler: Yes. Oh my gosh, yes. Bryan Strawser: Earthquake, nuclear issue where Japan was really really good at all of those things taken as individual crisis situations. Give them all three at the same time, on a scale that the world had never seen, and they didn't see it. They didn't see the issue for what it was and it cost them. It was really a failure of crisis leadership. Bray Wheeler: Mm-hmm (affirmative). Bryan Strawser: And it practically brought the government down. From there I think it's the crisis leadership aspect of the leader understanding that they've got a couple of constituencies that they have to communicate and work with. And that's ... they've got to lead and communicate up within their organization, or if they are the top person in the organization that now they're interfacing with executives or political leaders, elected leaders, who look to you to know the subject matter, but they're dealing with all of these other things and you've got to ... how do you communicate the right message? Bryan Strawser: There's leading the Silo, leading the team through the crisis and then the ability to lead across and I think that's the most important it's the connectivity of effort, leading across multiple Silos and some people just don't see that. Jenn Otremba: I think it even comes before that with the ... I think that you had mentioned earlier about developing the team and picking the right team around you, and I think training the team as well so that they're prepared to respond to incidents and it's not shooting at the hip for every situation. Bryan Strawser: Mm-hmm (affirmative).. Jenn Otremba: I also find it interesting that you pointed out that you were not the empathy in the room - Bryan Strawser: Oh hell no. Jenn Otremba: Which, we're not either Bray, so who plays the empathy here? Bryan Strawser: Marie. Jenn Otremba: Marie, [laughs] Bryan Strawser: I think you're really empathetic. Bray Wheeler: Not really. Jenn Otremba: Can you? Bryan Strawser: Yeah, I can try. If you've ever taken ... but I knew this because our previous employer put me in a situation to take an assessment tool, the Herman Brain Dominance Instrument, and it told me that I didn't have any empathy. I mean I literally have no empathy on that scale. But it was interesting to me as a leader to see that, and this is long before I worked in Crisis Management, but to look at that and go, "Well I'm going to have to find some ways to compensate for that. I'm going to have to have some people around me that have this". Jenn Otremba: Yeah, I think it's huge to know yourself, and know how you may not know how you're going to react in a crisis situation, we see this all the time especially in the military, you don't know how you're going to react in those overly stressful situations that are unheard of to the normal population but you may know yourself to know at least those types of things. Bryan Strawser: Mm-hmm (affirmative). Jenn Otremba: That you're not the person to go to for that but you know the people on your team that are. Bray Wheeler: Well I think it's one of those things to where ... excuse me ... I don't think that ... Bryan to your point ... I don't think that that you're not an empathetic person, but it's probably not your natural inclination to go the - Bryan Strawser: No, you're right. I have to think about it. Bray Wheeler: And that's those traits in a Crisis Leader that they need to be aware of, I am that person and I could be that person outside of work or outside of this situation but my natural instinct is not to go there it's to go here. Which isn't wrong, but to know those things and to know those things about ... to your guys' point to build that team around you ... where they go there. And then that kind of- Bryan Strawser: That helps me go there. Bray Wheeler: - And that kind of support. Bryan Strawser: Yeah I mean, to your point, I had to train myself that when things happen, that my first questions were, what is the impact on the team? And how are we doing, how is the team doing? Bray Wheeler: Yeah. Bryan Strawser: And that team question is two-fold. How are the folks at the sight or the sights that are impacted, like how are they doing, but, and I think both of you have brought this up, it's also how the crisis team is doing, right? Bryan Strawser: My team and the other folks that came there to work on the crisis, how are they doing? Because you get into four or five days of 16-hour a day, 24-hour day response, and you're dealing with ... you've got employees that have been killed or injured and families impacted, homes lost - Jenn Otremba: Or you don't even know where everyone is at. Bryan Strawser: Right, yeah. Jenn Otremba: I think of like the Boston shooter situation. Trying to account for people and trying to get creative on how we could find out who was where. And that lasted for days. That was stressful for everyone. Bryan Strawser: That was a week. Jenn Otremba: Yes. Bryan Strawser: Almost a week. Although really only about a 48 hour period that was crazy. Bray Wheeler: And I think, back to your point, that a Crisis Leader kind of sitting in the middle of all those different tiers, the across, the up, the down, it's their disposition that probably matters most. Especially in the probably first 24, 48 hours of ... they set the tone. Bryan Strawser: They do. Bray Wheeler: Their disposition of how they react, how they're kind of constructing, how they're seeing the scope of the incident matters to how people are reacting to it. Because if you're frazzled, you're overcharged, certainly the people underneath you are going to act that way, people next to you are going to maybe be asking questions, and the people above you are going to be asking questions too of, are you the right person or do I need to be doing more? Or, is this a bigger deal, or ah it's not that big of a deal, you're overreacting. So I think it's ... to your earlier point, Jenn, that level-headedness, that disposition, that calm in the storm. Bryan Strawser: Yeah, you can't be otherwise. You've got to find ... I mean, first of all, this isn't for everybody. Crisis leadership isn't for everybody. Bray Wheeler: No. Bryan Strawser: But it's ... you have got... there is some of the ability here to kind of train somebody to do some of this, but you've got to ... you have to portray a calm, in-control persona even if it's not ... even if you're not at the time. I mean you might have a thousand things going on in your head, you better be talking about one. Jenn Otremba: Yeah. Bray Wheeler: Right. Jenn Otremba: I think, and some of the things that we've done in the past and our different experiences, is we've had teams that were large enough to where we didn't have to be that direct leader each time. We could take turns as to who, okay you got this one, all right then I will step back and play the other role of taking care of everyone while you're managing through that. So I think for us, we were lucky enough in a lot of different situations that we've worked into where we had other leaders that we could lean on to, you know this time isn't my turn, this time is my turn to be the follower. So I think being a good leader, demonstrating crisis leadership, is a big part of that is also being a good follower when it's not your turn to be the leader. Bray Wheeler: Mm-hmm (affirmative). Bryan Strawser: A friend of mine was the Police Incident Commander during the 35W bridge collapse here in Minneapolis back in 2007. Jenn Otremba: Yeah, I think so. Bray Wheeler: Mm-hmm (affirmative). Bryan Strawser: I was not in Crisis Management at the time, I was on my little hiatus doing other things within Corporate Security at our previous employer. But he was the ... I mean the fire department and the Sheriff's department had Incident Command because this was on the river. But the Minneapolis Police were a significant part of the response. They had hundreds of people down there and they get their Command Post set up in the Red Cross parking lot there, overlooking the Mississippi. Bryan Strawser: And they had trained this particular Lieutenant for a couple of years to be like one of the top, he was going to be the next guy to run this kind of stuff when my friend retired. And they had a couple of incidents where he had kind of been frazzled and had kind of yelled and snapped at some people but apparently just went off on somebody a couple of hours into the response and my friend relieved him and sent him home. And that was the end of his time in, kind of large scale incident management in the public sector. Went on to a great law enforcement career, I don't want to impugn the guy's reputation, but this was not for him. He did not have the mindset to do this because you can't act like that. You've got to be calm and controlled and in control of the situation - you have to demonstrate crisis leadership. Bray Wheeler: Oh yeah. It doesn't make you a bad person or a bad professional it just ... it's almost a calling. You have to naturally kind of be inclined to put yourself in those situations, want to be put in those situations, know yourself well enough to know that that is what you're going to do ... you're going to kind of go into the fire so to speak. Jenn Otremba: I think sometimes it can be important to acknowledge to that, while you may portray good traits as a good Crisis Leader one day, another day you may have a lot of personal things goin on- Bray Wheeler: Mm-hmm (affirmative). Jenn Otremba: - Or your mind isn't there and that's not your day. So even though today may not be the best day for you when the 35W Bridge collapsed, they may be a great leader in another situation. Bray Wheeler: Mm-hmm (affirmative). Jenn Otremba: When their mind was in a different place. Bryan Strawser: Or they're more comfortable with that kind of an incident. Jenn Otremba: Exactly. Bray Wheeler: That's true. Bryan Strawser: You know, put me in a cyber incident and I'm probably not as calm as, you know, a natural disaster or something else but I think it's that comfortability factor too is huge too. But it's also, to your point, having a bad day. Jenn Otremba: Yeah. Bryan Strawser: You've got to be able to recognize, I'm having a bad day. Jenn Otremba: You really do. And then I think- Bryan Strawser: It's not my day. Or, I have to know enough to set that aside if I'm the only one that's on the docket. So, I kind of stepped in. Jenn Otremba: I think you may also have to recognize as a, maybe a secondary leader, that your primary leader is having a bad day and they may have to be removed like you said Bryan. Bryan Strawser: Mm-hmm (affirmative) Jenn Otremba: And as a good leader you have to recognize, somebody is telling you that it's probably true. So step down and move aside and let somebody else take over at least for a while. Bryan Strawser: Mm-hmm (affirmative). And certainly, I mean lots of responses are a 24/7 thing. Bray Wheeler: Mm-hmm (affirmative) Bryan Strawser: Your own fatigue is a big issue, the fatigue of your team I think, to your point about rotating and shifting people in and out. It's necessary. I mean I remember when I first got into Crisis Management full-time in 2005, come around Labor Day Hurricane Katrina hits, followed by Hurricane Wilma, and Hurricane Rita, or that's out of order. Hurricane Rita, and then Hurricane Wilma and I don't think I had a day off for 60 days, 58, 59 days. Because we didn't have, at the time we didn't have the resources and we didn't have the structure that we would have later on. Bray Wheeler: Mm-hmm (affirmative). Bryan Strawser: When we built those capabilities out. That was not a healthy environment for the four or five of us that was carrying the load for this, but we didn't have anything else. That was it. Jenn Otremba: Well I think of... to your point there... working in consulting I've learned a lot about working with smaller organizations that don't have built out teams quite like we did and we've had a lot of different organizations reach out to us for specific needs, you know maybe it's just to understand or be better at Crisis Communications in that moment because you don't have that expertise. And I think there's no shame in asking for help outside of your organization as well. Bryan Strawser: Mm-hmm (affirmative). Jenn Otremba: Whether that be a consultant or even just people you know. Bryan Strawser: Mm-hmm (affirmative).. Bray Wheeler: Well I think it gets back to one of the mantra's we use too when you need a friend- Bryan Strawser: It's too late to make one. Jenn Otremba: Yeah. Bray Wheeler: And that goes ... it's not just external partners and law enforcement or EMS, it's the internal partners. It's having those teams, it's having that buy in, it's having those relationships in place that ... if you are a one, two person Crisis Management shop you need those other players in the organization to know that, yeah my other hat is Crisis. When something happens, I am shifting it to that. I am helping. And the organization knows that too. It's not just ... you know that HR person wanting to. HR knows that that's ... yep something happened and I'm shifting into that because that's what the company needs, or that's what the organization needs. Bryan Strawser: Well, I think the partnership thing is ... if you think about partnerships with other organizations, I think it's important to look at .... there's a two-way street there that develops over time in that relationship or that partnership. It's not just about transactional nature of needing something in a crisis. I remember during ... there were tornadoes that came through Minneapolis ... gosh I don't remember when, 2009, 2010. Bray Wheeler: Mm-hmm (affirmative). Bryan Strawser: They went into north Minneapolis- Jenn Otremba: Yes. Bryan Strawser: Caused a lot of damage, right? Jenn Otremba: Yes. Bryan Strawser: Remember this? Jenn Otremba: Yes. Bryan Strawser: It was a big deal. So, I wasn't impacted, I was in charge of Crisis Management at the time for a Fortune 50 Company, we were not impacted, but on my own accord I picked up the phone and called Minneapolis' Deputy of Chief of Police, and said "Hey," ... and it was like eight o'clock at night I think when this thing happened. I'm like "Hey, Chief, just calling to see if you need anything. Do you need anything?" And he goes, "Hold on." He was in the Command Center. "Does anybody want anything?". But they were okay, they had a great response. Bryan Strawser: Fast forward to 2012, we had an active shooter situation that we were all three involved in, that was across the street from our offices, and for three or four hours we didn't really know what was really going on. And it turned out to be a construction noise that occurred. This guy, at this point, is retired from Minneapolis PD. Calls me, just to see, one do you need anything, two, do you want to talk? And this was that night. Do you want to talk about, kind of what went down that day? Knowing that like, we thought people were in harm's way and it turned out to be a false alarm. But we were all concerned about that. That's the kind of partnership I think you develop over time, it's not just about Big Company helping Big Police Department and vice-versa. Bray Wheeler: It's that community piece of it, too. Bryan Strawser: Mm-hmm (affirmative). Bray Wheeler: That communal, not only broad scale but just that Crisis Community of people who are in that .... kind of in the weeds all the time with it. Bryan Strawser: Mm-hmm (affirmative). I do ... and then I want to shift and talk about how do you kind of train, or get educated on some this but, during the 2017 Hurricane Season, which was such a monumental event for you know, four months. Between Harvey and Irma and Maria, I was at Bryghtpath but we were supporting ... I was serving as Interim Chief Security Officer for a University that was impacted in all three of those. And it was a pretty stressful time because they didn't have the resources that we had had previously. We've since, you know, they built some things after this. But I went to the Harvard NPLI program, and it ... you know I got an email in the middle of the Hurricane Season from Dr. Lenny Marcus, the Co-Director of the Program, who said, "Hey, I'm down here with the Red Cross today in Virginia, but I've been all over talking to people, and I see a lot of you as alumni making huge impact, but here are some things to remember." And kind of took us back to the things we would talk about in the program. Bryan Strawser: And I thought that was such a meaningful email to send, knowing that, God he probably had 200-250 alumni on the ground, in leadership roles, doing different things, private sector, public sector. That connectivity I think really helps as you think about how you're dealing with and working through these situations. Bryan Strawser: So how do you learn this, beyond doing it? Bray Wheeler: Practice, unfortunately. Real-life experience. Jenn Otremba: Yeah, you don't really know how you're going to react, because I know I said this before but nobody knows how they're going to react in the situation unfortunately until you're put into the situation. Jenn Otremba: I think, if you want to get into this line of work, the best place you could be is in an organization that has multiple Crisis Leaders that you can learn from. Being thrown into it where you're the only one and you've never done it before I don't think is the best place for you, that's not what I would recommend. I think it would be best to be somewhere where you can learn from other people, see different styles so that you can develop your own style. And experience those things where you're not the only point person. Bray Wheeler: Yeah. Jenn Otremba: There are obviously school programs you can go to that Academia has all kinds of options out there but that's not going to be how you learn how to actually be in the nit and gritty. Bray Wheeler: Right. Jenn Otremba: You're going to learn some basics there but- Bray Wheeler: Yeah some of the structure and fundamentals and the background - Jenn Otremba: Exactly, which is important. Bray Wheeler: And the context of all of it, but to your point, it is one of those things where you ... you have to put yourself in situations where you experience it. Whether it's, you're just kind of one of the minions, you know to help execute it. Or you're a partner, or you have some sort of an assistant role or something like that. But you almost have to be in it, watch it, observe it. Bray Wheeler: I know from my early days I was brand-new into the concept and hired in but it wasn't until the wildfires in California, '08, that it was really like, "Okay, now my feet have been wet for a little bit, for nine months or something like that, but now I understand what's going on, now I see what's happening." Bray Wheeler: And that was really eye-opening for me to be able to step into that and get a taste for ... this is full-on. And watching it play out and being able to jump in and kind of my instincts kicking into kind of know what to do, what to expect. Jenn Otremba: Yeah. One benefit too, I think for me having a pretty long career military-wise is, we in the military like to train, over train, exercise, train, exercise, exercise, train, train. And there's something to be said ...I mean, when we do it, man it is awful. But there's something to be said about having so much training behind you, so that when you're in a situation you at least have an idea, a little bit of an idea about how you can react and have some of the automatics happen right away because you don't have to go back and read again a protocol because you have memorized, "what am I going to do in this situation?". Jenn Otremba: And you work together with other members of your military unit as well so that when you're in those situations together you've worked together. Jenn Otremba: In the Civilian Sector we do the same thing where we run exercise, after exercise, after exercise. We don't do it as often, I think in the Civilian Sector as we do in the Military, but doing those over and over help to develop those sort of skills and those checklists in your mind as well. Bray Wheeler: Especially if your organization is brand-new, or the people that kind of comprise your team, however big however small, if they're new to it as well, it's the more you do it, the better relationship you have with each other, which makes whatever response you end up doing, easier. Because otherwise, you're ... everybody's flying blind or everybody's inexperienced or nobody knows and then it becomes ... you're just complicating it for yourself, you're throwing up other obstacles in your way because of you ... nobody has that experience or nobody knows how to interact with each other. Bryan Strawser: I mean I think it's fair to say, everybody's got their own learning style. Jenn Otremba: Yes. Bryan Strawser: And we should accommodate that as we think about this but I don't think there's any substitute for experiencing this in real life. In an organization where there are people senior to you that can teach you and mentor you and kind of bring you through this, that's how all three of us kind of learned - Bray Wheeler: Mm-hmm (affirmative). Bryan Strawser: - this. At least when we started. I think exercise are great if they're realistic, and we do exercises as a company for clients and we are getting ... we've gone to the very realistic stage I think at this point in our consulting careers. Where we want it to be under pressure, we want people to feel time constraint, we want them to have to make the tough decisions. And where there is limited time and information and you've got to decide what you're going to do. I also think there's a place for the academic aspect of this which is ... there are programs you can go to and learn this. I am biased, I think the Harvard NPLI Program, because it is focused on leadership versus like, how do you structure an exercise? None of that happens there. Bray Wheeler: The nuts and bolts? Bryan Strawser: There's none of the nuts and bolts. This program is about, how do you lead in a crisis? And when you're talking about ... there's a lot of discussion of cases where ... that I think is even beyond what I saw in business school, on my M.B.A., in my M.B.A. program you read a case and then you discuss the case, and you might take action on the case in terms of talking through or writing something. Bryan Strawser: But at NPLI, when you talk about a case you bring the Principal that was involved in the case to the class and they tell the story. And you talk to them about what happened. And I think that there is no substitute for that kind of experience in terms of learning about what happened, right? They would explain how they led - what crisis leadership looked like to them. Bryan Strawser: So when we talked about managing an organization through reputational challenge we had the Director of the Secret Service, the Incumbent Director of the Secret Service come in, off the record conversation, no press contact, no sharing, and he walked us through what happened in their scandal in Cartagena, where they had agents that were hiring prostitutes and other things that went on down there, and military personnel, and others. And they got caught. So he's the Secret Service Director, how does he manage through that? Okay, so that ... I thought that was a great example of Crisis Leadership. And I agreed with many of the things he talked about doing. Right or wrong. About how they dealt with this. Bryan Strawser: But I think programs like that are great, there are other good programs in Crisis Management and Business Continuity but they're not focused on leadership. And I think what I got out of Harvard was about, here's how you should think as a leader dealing with these situations and what are the things you should look for in yourself, good or bad, and how to compensate for that as you're building the team around you. Bray Wheeler: Yeah, I think it's ... I mean, to build onto that it's that self-assessment piece that's critical. To know yourself, we talked about this earlier but just, it is important. To know those things and to know where your limits are. I think the other piece too is, there's a lot of good companies that have gone through different situations whether it's reputational, whether it's right or wrong, or tragic or not, finding those stories, finding those breakdowns, finding those reports from Harvard, from other places where they've deep dived into it and they're talking to people and reading those articles or those papers or books. You know, to at least get a sense of, how did they respond, what were they thinking about? What did they learn? What, you know, at the very minimum, I mean it's, it's that preparation. It's that. Bryan Strawser: Mm-hmm (affirmative) Jenn Otremba: That's a good point. I love that actually because we spend a lot of time talking about things ...at Bryghtpath especially we talk about a lot of things that go wrong and how they manage ... and we break it down to, well how did they manage through it, what did they do, what could they have done better? So I think, to your point, that sort of, even if it's your own incident, making sure that you're running through that after action with your team so that you can get better for the next time. I think that says a lot about a leader when you're able to not only assess yourself but have your team assess you. Bryan Strawser: Mm-hmm (affirmative). And we've seen this, we've seen good and bad leaders in our experience from a crisis standpoint. Bray Wheeler: Yeah. Bryan Strawser: We've seen incredibly intelligent folks who are great leaders within their organization, could not lead through a basic crisis situation because of a number of different reasons. It could be they have low kind of emotional intelligence and so they panic and they get frustrated. We've seen the "Let's debate the decision for four hours" - Bray Wheeler: Yep. Bryan Strawser: - situation. Meanwhile, you've got people in harm's way, looking to you to make a call. There's a lot of different things that we've seen but what we've run through is a pretty good example of, here's what a good Crisis Leader looks like, here's what good Crisis Leadership looks like, here's some ways to grow it within the Org. Closing thoughts? Bray? Bray Wheeler: I would say, one thing that we kind of talked about off here too is, I think it's important to remember is this isn't an opportunity for promotion. It's not an opportunity that a Crisis Leader should look to take advantage of. It's an opportunity that needs to happen for the company. You need to step into that role with some clarity and that's not about you at that point. No matter what's going on, and if does involve you or it is part of you or it is you, you should probably step aside. You know, because there is that bias coming into play, but it really isn't about you at that point it's about the organization it's about the people impact - Bryan Strawser: It's about the team. Bray Wheeler: That's where your head's got to be at. Bryan Strawser: There's my lack of empathy speaking. Bray Wheeler: It's about the team. Jenn? Jenn Otremba: I don't think I could put it any better than that, honestly. I completely agree with what you're saying. Bryan Strawser: Yeah I mean I think we've hit everything that was on my mind. I'd just end with this, that if you're the Crisis Leader in the critical moment, your team and your organization is looking for you to lead them. Lead them. Take them through the situation. Show crisis leadership. Jenn Otremba: Be the leader. Bryan Strawser: Be the leader. And if you're not the right person, find somebody that can and bring them in and put them under you. And let them lead it. Bray Wheeler: I would say too, so my final FINAL thought. Jenn Otremba: As it turns out, Bray has a lot to say. Bray Wheeler: I have a lot to say on the subject of crisis leadership. No, I think it's, to your point, if you're the designated Crisis Leader that's your opportunity to kind of step into that and lead them. That's why you're in that role. But I think if you're not in that role if you're one of the key partners, you're on the Crisis ... you know, their cross-functional team, if you're underneath that person, you're still a Crisis Leader. You still have a job to do you still have to lead your respective area, you still have to be that player. So it's also about being a Crisis Follower too where you're in it. And you're self-aware enough to know, "I'm tired, I've got to take a step back", or "I know about this, let me see what I can do to help." I think there's that designated Crisis Leader but everybody else has got to have a little bit of that too to be able to get through it. Jenn Otremba: Right, there's some responsibility for everyone on the team. But yeah, be the leader or be the follower, you know, right? Bray Wheeler: Because the culture of the team is probably what makes or breaks that response. Jenn Otremba: Mm-hmm (affirmative) Bryan Strawser: That's it for this edition of the Managing Uncertainty Podcast, join us next week for our update on Current Events and News from around the World. Hope to see you then.

We walk around people everyday, pass by strangers, carried by the momentum of our own agendas, desires, worries, and goals. What happens when we slow things down, get out of the pulling and hauling, drive away from the path we're familiar with, and point our compass toward someone else's world? What happens when we listen to their story, and they graciously offer us port and harbor inside their heart? That's the type of journey I experienced when I drove south toward the gulf coast and visited with Cameron Parish Port Director, Clair Hebert Marceaux, for this Road Trip episode of Find the Good News. There is no fabricated care, forced love, or feigned concern with Clair. When I sat with her at Rutherford Beach in Cameron, it was immediately apparent that I was visiting with a living spiritual heart that is connected to the life-blood and history of the land. Gulf waves gently crested on the beach and washed away as I talked with Clair. Coastal birds offered their audience and songs to our conversation. While there were a plethora of things to stimulate my eyes, ears, and mind, it was Clair's passion for Cameron that consumed my full attention. Her heart is so expansive, so open, and so complete—not unlike the slumbering giant that is the Gulf of Mexico—and it contains a history that runs the full spectrum of Cameron's sorrows and joys. As the Cameron Parish Port Director, Clair is intimately connected to the upper echelon of global affairs that affect the economics and lives of everyone in Southwest Louisiana. This space in which she operates is far beyond the scope of the average citizen. While this work is impressive, it is this shared space where she takes off her shoes and puts her feet in the sand with everyone else that moved my spirit the most. Clair Hebert Marceaux feels the pain and loss that the people of Cameron suffered from the berserker winds and surge of Hurricane Rita, and she still weeps at the ghosts that haunt a coastline forever changed by Rita's wraith. Clair's heart is wide enough to contain the happiness and the sorrows of what has come before, and it is getting bigger still to make room for the good news that comes with the life-giving work she is doing for this gulf coast region she calls home. ========== FOR MORE INFO ABOUT CLAIR HEBERT MARCEAUX or CAMERON PARISH PORT >> www.facebook.com/clair.marceaux or http://www.cameronparishport.com/  ========== FIND THE GOOD NEWS IS PRODUCED BY PARKER BRAND CREATIVE SERVICES >> www.ParkerBrandUp.com ========== SUPPORT OUR ADVERTISERS ••••••••••••• BEN VON DUKE'S HANDYMAN SERVICE >> www.facebook.com/BenVonDukeMaint or Call (337) 540-1355 ••••••••••••• FRESH FUEL >> www.TheFreshFuel.com or www.facebook.com/thefreshfuel  ••••••••••••• ASAP GLASS >> www.ASAPGlassCo.com or Call (337) 527-5455 ••••••••••••• WHISTLE STOP DANCESPORT >> Call (337) 515-7577 ••••••••••••• BRIMSTONE MUSEUM >> www.brimstonemuseum.org or Call (337) 527-0357 •••••••••••••

Project Management - Leadership Lessons Learned from a Fire Chief Table of Contents 01:09 … Meet Mark 03:32 … Whittier Fire Incident 07:48 … Incident Command Types 10:11 … Managing Incidents 11:40 … Incident/Project Scope 12:53 … Peer Communication 14:11 … Keeping Motivated 15:30 … Leadership Transition 18:10 … Building trust 20:01 … Delegation 22:48 … Public Communication 27:15 … Resources 28:36 … Lessons Learned 30:39 … Career Highlights 32:29 … Closing MARK VON TILLOW:  But for me, as the leader or as the project manager, you've got to know your people, and you've got to know all 56 of them in my case. NICK WALKER:  Welcome to Manage This, the podcast by project managers for project managers. So this is our bimonthly meeting to talk about what really matters to you as a professional project manager, it's our goal to give you some words of advice and encouragement by hearing the experiences of other professionals and leaders in the field. I'm your host, Nick Walker, and with me is the one who holds down the fort here, Bill Yates.  So Bill, today's podcast is a direct result of a request from a listener. By Request! BILL YATES:  Yeah, how about that?  We heard from Amy.  I think she's in Washington State. NICK WALKER:  Yeah, she reached out to us and asked specifically that we have a guest on our program, someone involved in public safety, particularly when it comes to managing wildfires. BILL YATES:  Right, right.  And we were delighted.  Wendy did some research, and she contacted Mark, it came together with Mark, so we're delighted to have Mark on as our guest and talk through this in detail. Meet Mark NICK WALKER:  Well, let's meet him; all right?  U.S. Forest Service Retired Division Chief Mark von Tillow started his career in fighting wildfires in 1986 on the Tahoe National Forest, he's been a team member working engines, hotshots, and helicopters, and also he was the incident commander for California Team 3 for many years. Mark has extensive fire experience as well as some all-hazard responses such as in Hurricane Rita in Texas, the space shuttle Discovery recovery mission, as well. He was the Commander in 2017's Whittier Fire in Santa Barbara County, California, and also in the Thomas Fire later that year.  He also commanded the fighting of the Soberanes Fires along the Big Sur coast, one of the costliest wildfire operations in U.S. history. Mark has a passion for this work and wants to pay it forward, and Mark, we welcome you to Manage This. MARK VON TILLOW:  Good morning.  Thanks for having me. NICK WALKER:  Now, I've got to ask you, first off, we have just come off one of the most destructive wildfire seasons in California's history.  Fresh in our minds, of course, is the fire that destroyed the town of Paradise in Northern California, the Camp Fire.  This is obviously a career that takes a special breed of human, what led you to this career choice? MARK VON TILLOW:  So this may seem like a different way to start this conversation, but really it had to do with my father passing away when I was 12. He had a heart attack in front of me, and this was pre-911 days, when you just pick up the phone and dial 911 now.  But I had to run around the block to get to my grandfather's house to tell him what had happened. He came back, and it just seemed like a long delay for emergency personnel to get there.  That was really my first exposure to that, and I thought, you know, I'd like to be that person someday trying to help somebody, so that's really where it started. Fast-forward along through high school, graduate, go to work for a company called Hewlett-Packard, but I was also volunteering at a fire station, and that really seemed to resonate with me more.  So I worked nights at Hewlett-Packard, and I worked days doing the fire station and then found out about this Wildland Firefighting thing and decided to apply, and almost forgot that I applied when they called and said,...

Laurence Simon explains staying put in hurricane-threatened Houston was preferable to being stuck in the worlds biggest traffic jam with three angry cats and no food.

Rob Nixon sits down with former Commissioner of the General Land Office of Texas Jerry Patterson to discuss the Texas Coast. Subjects discussed include: Jerry career of public service and 12 years as Land Commissioner; the Open Beaches Act and violations in Surfside and Galveston; Hurricane Rita and the infamous “condemnation letter” to property owners who ended up with homes on the wrong side of LOV; challenges to the rolling easement of the OBA in Brennan and Severance Cases; the Texas Supreme Court, Wayne Christian, Hurricane Ike; and, Jerry's thoughts on the future of Texas's open beaches.

Meg Harrison, Black Wing FarmsUse KSCO20 as a code at checkout to get a 20-percent discount on your purchase. This is probably what will become the first of several appearances (over months) by Meg Harrison, founder of Black Wing Farms and an expert on using flower essences to solve behavioral problems in animals. If you have ever used Bach Rescue Remedy for yourself or a pet, you've used a flower essence. When Brittany first appeared at our home, she suffered from severe separation anxiety and ended up having to be near me all the time and go everywhere I went over a period of months. At that time, I tried one of Meg's flower essences and could never tell how much it helped. Didn't hurt, but was Brittany actually less anxious? Hard to tell. (Today I'd start an anxious dog on CBD oil and go from there). I have two thoughts about what Meg sells: 1) It works and 2) It doesn't work. I don't think she makes up her many success stories, but where I saw Brittany's rear legs improve within hours of her first CBD dose, I am not sure what flower essences did for her. But I have an open -- even hopeful -- mind about their efficacy. Something I don't really have for homeopathy. If flower essences can live up to the claims, I'd use them in all my transport situations. And rescues. I haven't done extensive testing and I'd like to find a tester with no preconceived expectations about flower essences if I can do a trial. Brittany, by the way, lost her separation anxiety over a period of months and is now comfortable being alone for hours at the time. From her website: 44 years ago, Meg Harrison, founder and owner, was using flower essences for the treatment of alcoholic teens. Then she had a revelation in the aftermath of a horrible horseback riding accident when the horse's owner used flower essences on Meg and her horse to great effect. Since that time 25 years ago, Meg has created a wide range of products to help with the mental, physical, and emotional needs of animals. Uses of these products were well proven in the wake of the Southern California wildfires of 2003 where her products helped to calm and stabilize traumatized pets and farm animals who were lost, injured, or abandoned during the fast-moving blazes. At this time Meg decided to market her products and became BlackWing Farms. In 2005, Meg then went to Louisiana and volunteered (eventually to be hired by the Humane Society of the United States) to help care for the animal victims of Hurricane Katrina (and while there also weathered Hurricane Rita). Again the value of her flower essences was proven as time and again they effectively helped to calm and treat the animals in the care of the Humane Society of the United States and the Louisiana SPCA. Since then the products of BlackWing Farms have been requested by various distributors including Jeffers Pet Catalog, as well as the animal rescue organizations, Best Friends Animal Society, ASPCA in NYC, Animal Farm Foundation, the Humane Society of the US, The Gentle Barn in their rescues and longterm care of slaughterhouse animals. Within the last 10 years, we also began to market a line of sprays for use by people to affect mood. This product is a direct descendant of the flower essence concept used by Meg 40+ years ago and are formulated using flower essences and essential oils. Here is the bio Meg provided: Meg Harrison, author and flower essence expert specializing in animal behavior, has successfully helped thousands of behaviorally-challenged animals using proprietary formulas blending essences, carefully chosen essential oils, and homeopathic remedies. Working with trainers, health care practitioners, rescuers, and shelters nationwide; she is able to facilitate positive change in the vast majority (93%) of cases, no matter how difficult or emotionally damaged. Experience includes: rehabilitating rescues from puppy mills, hoarding cases, court-ordered seizures, research labs, captured Mustangs, feral cats,

This episode celebrates National School Lunch Week starting October 15! Celeste Finney, the Nutrition Program Coordinator for Lafayette Parish Schools and dietitian joins us in the studio to discuss the science behind your kids' school lunch meals. At the beginning of her career, she worked in the school systems in Texas right after Hurricane Rita hit. She then moved back to Louisiana after several years and began working in diabetes education which landed her the current position now. It was so interesting to sit down and hear how complex, unique, and regulated schools' lunch are to fulfill kids' nutritional and calorie needs based on their grade level.

As we approach the one year anniversary of Hurricane Harvey, the nation’s worst rainstorm, Houston Public Media takes a look back at some of the biggest storms that have impacted the Gulf Coast and its development, policies, and people. On this episode of "Hurricane Season," host Andrew Schneider examines Hurricane Rita.

Jason Timmerman is the President and owner of Ridge Top Aerial Technologies, LLC., a company dedicated to helping insurance adjusters and roofing contractors receive precise roof diagrams through satellite and aerial imagery. He initially started his career as an insurance adjuster before discovering the specific, third-party need that could help thousands of adjusters across the country. Jason joins me today to share his experience while working as an insurance adjuster and how this experience inspired him to start his company. He explains the systems he set up as an adjuster to allow him to streamline his process as well as shares tips and strategies new adjusters can implement to be more productive throughout their day.   “You never know who you’re meeting today, what position they will be in tomorrow.” - Jason Timmerman   In This Episode of Adjuster Talk: What inspired him to start Ridge Top Aerial Technologies. His experience as a new adjuster during Hurricane Rita. Lessons he learned while working in an office setting at an insurance adjustment bureau. The importance of building your network as a new adjuster. Managing work-life balance as an insurance adjuster. Creating a system to manage your workload. Using text messaging to contact insurers.   Resources Mentioned: Schedule It     Jason Timmerman’s Advice for New Insurance Adjusters: Build your network. Attend conferences and industry events. Stay open to new opportunities. Promote yourself as a person that goes the extra mile.     Connect. Share. Inspire.   Thanks for tuning in to the Adjuster Talk podcast with your host, Jason Heenan! If you enjoyed today’s episode, please head over to iTunes to subscribe to the show and leave an honest review. You can also connect with us on Facebook, Twitter, Instagram, and YouTube.    If you’re interested in working with us, please feel free to email Jason at jheenan@royaladjustingservices.com or Mindy at mindy@royaladjustingservices.com with your resume to apply to be on our approved adjuster roster today!    

Tanai Bernard was famous for her blog Four Deep Around the World, in which she chronicled living in the Middle East with her three kids, teaching school, and traveling the globe. Today she is stateside, teaching and raising her kids in Houston. When Hurricane Harvey struck, she and her family took refuge at her mother's Dallas home. But news of devestation in her hometown of Beaumont, Texas brought back memories of her own loss during Hurricane Rita in 2005. "To watch people you knew (on TV) being evacuated by helicopter put a fire in me," she said in this Like a Mother episode. "I didn't even know what was going on with my own home. I just knew I had to help these people." Pulling on her Facebook community, Tanai put out a call to action, and within 16 hours, friends and strangers from around the globe had made donations through Walmart's 'Ship-to-Store' feature. Tanai loaded up a rented cargo van and drove through scary flood waters and barricaded roads the blankets, diapers and bottled water to a church in Beaumont. That run inspired more donations, and eventually Tanai rented and hauled a  half-dozen 26-foot trucks and an 18-wheeler to Harvey victims in Houston. Today, she continues her work, posting requests and updates on Facebook, focusing on supporting displaced families and getting kids back to school — all while working fulltime and taking care of her own three kids, whom, thankfully, have a safe and dry house.  In this episode Tanai and I discuss: Why moving across the globe in the middle of her divorce was the best thing for her and her kids. Her favorite moment when traveling internationally. What it was like to date in a Middle Eastern country. What she thought and felt when she delivered supplies to stranded Harvey families. The magic that transpired to support her efforts What keeps her motivated to keep supporting and serving Harvey families. How her global travel prepared Tanai for the service she does now

Bill King, former mayor of Kemah, Texas, and the head of a study that investigated the fallout from Hurricane Rita, joins Chuck Todd to talk about the decision to shelter in place in the face of heavy flooding from Hurricane Harvey. 

Bill King, former mayor of Kemah, Texas, and the head of a study that investigated the fallout from Hurricane Rita, joins Chuck Todd to talk about the decision to shelter in place in the face of heavy flooding from Hurricane Harvey. 

TOPICThe Story of Turkey Creek: Self-Determination and Resilient Communities IN THIS EPISODE[01:46] Derrick Evans is introduced. [01:55] Derrick shares his background, which led to the Turkey Creek Community Initiatives. [14:46] Derrick reflects on what it felt like when he first moved to Boston and what kept him there. [22:31] Derrick talks about the impact of Hurricane Katrina and Hurricane Rita on Gulfport and on the Mississippi Gulf Coast. [31:59] Is the Gulf Coast Fund what Derrick meant by resilient communities? [32:48] Derrick discusses his definition of climate change. [36:03] Derrick agrees that people in Gulf Coast communities saw the climate changing. [37:34] Derrick describes the documentary film “Come Hell or High Water” and mentions the impact it’s had on Turkey Creek. [43:43] Derrick tells about the things that communities can do to make themselves better prepared to withstand or recover from climate impacts. [46:35] If environmental-protection responsibility gets pushed back to the states, what will that mean in terms of work with Gulf Coast communities around resilience and Mississippi DEQ? Are there good working relationships there? [49:08] Derrick adds his closing thoughts. [56:06] Derrick provides one change that would lead to more resilient, more sustainable, and more equitable communities. [56:31] Derrick states the action that listeners can take to help build a more resilient, equitable, and sustainable future. [56:43] Derrick shares what resilient Gulf Coast communities look like 30 years from now. GUEST/ORGANIZATION Derrick Christopher Evans is the director of Turkey Creek Community Initiatives and a managing advisor to the Gulf Coast Fund for Community Renewal and Ecological Health. Since 2001 he has worked to help protect and revitalize his coastal Mississippi community and sister communities throughout the region. Prior to that he taught civil rights history at Boston College and social studies in the Boston Public Schools. TAKEAWAY QUOTES“My community went from being entirely undeveloped—swamplands—to being sort of a pastoral, forested, agricultural type of thing where people were subsistence farmers and fishermen to a community that was the site of multiple coastal timber-industry employments and facilities.” “This is what, pretty much, TCCI’s m.o. has always been was to recognize the very long list of community ailments and challenges, turn those into an equally long, if not longer, list of possible prescriptions or remedies, including things that we had never thought of before, like coastal ecological restoration, which now is bearing fruit nearly twenty years later; historic preservation; even looking at a historic longstanding, uncleaned, EPA-toxic cleanup site and saying, you know what, that’s a historic site as well as a headache. Let’s use some creative visioning to frame this in such a way that it makes our circle bigger. When you have that list of possible solutions, it attracts from within the community and from without the community potential contributors to the problems that need to be solved.” “I had a teacher once—the greatest teacher I ever had—who told me that is was no accident that the overwhelming majority of the most impactful ‘spokespeople’ for the race—the black race—historically, like, Frederick Douglass, Dr. DuBois, even Louis Farrakhan, and so forth and so on, had spent formative time and years in and around Boston, Massachusetts.” “I remember when Hurricane Katrina hit, and my first thought was that this event is either going to…finish off Turkey Creek and its sister communities or open a door for their survival and transformation, particularly as the most not only impacted but instructive places on what not to do again.” “We’re not resigned to injustice, we’re not resigned to the structuring of privilege and access and inequitable ways; but we will not be resigned at all to inefficacy on our own parts.” RESOURCEShttp://bridgethegulfproject.org/...

In this episode, my special guest, Aurita Maldonado aka "Hurricane Rita", talk about her story of running and dance, overcoming being paralyzed from the waist down, and self-forgiveness.

Hot on the heels of Hurricane Katrina, Houston was bracing for Hurricane Rita which was supposed to wipe out our coast and do much damage to Houston. Everyone freaked out and left town, of course. After seeing what happened in New Orleans, most people were not trying to stick around. The roads were crazy with cars like I had never seen before. Inbound lanes were opened to make them outbound lanes. Shit was insane. The whole crew of Damage Control headed out of town earlier in the day, but Matt Sonzala stayed to do the show, and got to do it alone. Usually the show would have up to 100 guests (not kidding) all around the building, but on this night, only the one and only Lean Sippa from Belgium came through (he was in town staying at a hotel and weathered the whole storm, and he brought us Belgian beers!), and also the one and also only Devin the Dude came down. Devin came fresh from the studio with demos of songs that would later become the Coughee Brothaz first solo album. I played a bunch of hard ass gangsta shit because we didn't have any guests with their stupid sippin lean out my cup while a stripper dance in the heart of that H-town bs. I got to play whatever I wanted, and tell people to get the hell out of town. My daughter Elena was only 2 months old at the time and Eva was 3 years old. After the show we hit the road at 3am from 290 and TC Jester. At 8am we had only gotten to the Beltway, so we turned around and went home. When we got up in the morning the gas station by our house had a huge line but they had gas, so we filled up and tried again to leave for Austin. It was a really sunny and nice day. The highway was littered with cars. The intersection of I-10 and 71 looked like a scene out of Mad Max. No gas, and people just all over the side of the road, the median, etc, sleeping, waiting, hoping. But we rode right into Austin and I was still high from doing this show. Because I got to play the music I love with a couple of my really great friends. K-Rino came down later too. Anyway I wanted to share this with you. Please share it far and wide and leave comments. THANKS! (Also Hurricane Rita caused no damage to Houston and minimal damage to Galveston. We moved to Austin just before Hurricane Ike though, and that bitch wreaked HAVOC)

EP095 GunBlog VarietyCast - The Cheesecake Episode   Blue Collar Prepping - Appetite Fatigue The Bridge -  Civility in Politics Pacifiers & Peacemakers - It’s Okay To Cry Tech Tips with The Barron  - The Teamviewer “Hack” This Week in Anti-Gun Nuttery - Some Wear Orange Call and Response Our Sponsor - http://www.lawofselfdefense.com/variety     Blue Collar Prepping - Appetite Fatigue World War 2 Britain study:  http://tinyurl.com/zjaxarf Hurricane Rita food fatigue: http://survivallife.com/appetite-fatigue-it-affects-more-than-your-waistline/ Survival pizza: https://www.mypatriotsupply.com/Articles.asp?ID=476   Felons Behaving Badly Gastonia Man Arrested for Shooting at Another Man - http://www.crimeincharlotte.com/gastonia-man-arrested-for-shooting-at-another-man/#.V1s4xrsrK70 Suspect - http://webapps6.doc.state.nc.us/opi/viewoffender.do?method=view&offenderID=1185480&searchLastName=Brooks&searchFirstName=Scott&listurl=pagelistoffendersearchresults&listpage=1   The Bridge - Civility in Politics 2016 Allegheny College Prize for Civility in Public Life - http://sites.allegheny.edu/civilityaward/   Plug of the Week Kuranda Chewproof Dog Bed - http://amzn.to/1ti8NAb Crib Mattress - http://amzn.to/25SD5rl Solid Color Crib Sheets Under $25 - http://amzn.to/21dmviN   Pacifiers & Peacemakers - It's OK to Cry It’s Okay to Cry - https://www.usconcealedcarry.com/okay-cry/   Fun With Headlines   Girl born without hands wins national handwriting competition - http://wkrn.com/2016/05/08/girl-born-without-hands-wins-national-handwriting-competition/     Tech Tips with The Barron  - The Teamviewer “Hack” How LinkedIn’s password sloppiness hurts us all - http://arstechnica.com/security/2016/06/how-linkedins-password-sloppiness-hurts-us-all/ TeamViewer confirms number of abused user accounts is “significant” - http://arstechnica.com/security/2016/06/teamviewer-says-theres-no-evidence-of-2fa-bypass-in-mass-account-hack/   The J Block - Peruta and the 9th Circus Peruta v. County of San Diego ruling - http://cdn.ca9.uscourts.gov/datastore/opinions/2016/06/09/10-56971.pdf Peruta v. County of San Diego: Ninth Circuit Ignores Second Amendment to Uphold Ban on Concealed Carry - http://www.americanthinker.com/articles/2016/06/peruta_v_county_of_san_diego_ninth_circuit_ignores_second_amendment_to_uphold_ban_on_concealed_carry.html Concealed carry, California and the 9th Circuit’s misrepresentation of the facts - http://www.foxnews.com/opinion/2016/06/10/concealed-carry-california-and-truth-about-9th-circuit-s-ruling.html   This Week in Anti-Gun Nuttery - Some Wear Orange Call and Response Joan Peterson Wears Orange - http://www.fox21online.com/news/local-news/wear-orange-for-gun-violence/39863354 North Carolina Wears Orange - http://abc11.com/society/nc-activists-in-orange-call-for-an-end-to-gun-violence/1368957/ Opioid-induced hyperalgesia - https://en.wikipedia.org/wiki/Opioid-induced_hyperalgesia Gun Owners Civil Rights Alliance - http://gocra.org/index.php Grass Roots North Carolina - http://www.grnc.org/   Stuff that grinds my gears Sean - Vorkosigan Series - Lois McMaster Bujold - http://amzn.to/1UIIY5i

Medical Reserve Corps The U.S. Department of Health and Human Services (HHS) has approved MAG's request to form the nation's first medical society-sponsored statewide volunteer medical reserve corps (MRC). MAG and the Georgia Department of Public Health would oversee MAG's MRC. MAG is now eligible for limited federal capacity building funds and has in fact […] The post Medical Reserve Corps – Top Docs Radio appeared first on Business RadioX ®.

Welcome to episode# 40 of The Tour Bus Music Show. What a ride it has been so far. We’ve had many interesting interviews from lots of great bands and artists both famous and those working towards fame and fortune. We’ve also shared hours of music from those bands, debuted new music on the show and have been able to get backstage access to events and shows that have been both memorable and exciting experiences that we will treasure throughout our lives…and through it all we’ve been able to share it all with you, our listeners.  As we have said on many occasions, without you - our loyal listeners, there would be no us! Furthermore, without all of the talented, hardworking musical acts that have shared their time, lives, and music with us…The Tour Bus Music Show would have never rolled out of the parking lot! That being said, I would like to offer my and the Audios Maximus Team’s most profound thanks and appreciation to each member of our listener nation! On this week’s show we will be featuring Dilana who currently lives in Los Angeles, CA. Dilana originally hails from Johannesburg, South Africa. However she has also lived and performed from several cities including New Orleans, LA and Houston, TX just to name a couple.  Fans of the “Rockstar” series that was hosted on the CBS network during the mid-2000’s may recognize Dilana as one of the contestants on season 2 Rockstar Supernova. Some may argue that she truly should have and when considering votes did win the competition. However, when all was said and done she was recognized as runner-up on the show. Dilana has been recognized as an award winning actress and singer having received awards for her lead role in Angel Camouflaged at the Action On Film International Film Festival (Best Actress) and for her soundtrack contributions, 9 songs, which earned her and award for Best Music at the American International Film Festival. Dilana has performed with rock legends Tommy Lee and Mick Mars (Motley Crue), Dave Navarro (Jane’s Addiction, Red Hot Chili Peppers, The Panic Channel), Gilby Clark (Guns N’ Roses). And has opened for Aerosmith, Beth Hart, The Doobie Bros., Lynyrd Skynyrd and many more famous artists and groups. Dilana has a history of helping others and has worked with the Lili Claire Foundation,  the Elizabeth Glaser Pediatric AIDS Foundation and she has served and has received an award from the Mayor  of the City Of Los Angeles for her roles as a spokesperson  for Safe Passage - a foundation for domestic violence. She has helped raise funds for hurricane relief for the victims of Hurricane Rita (2005) and Ike (2008) that struck the Louisiana-Texas Coast. Known for her powerful voice, presence and talent she performed around the United States and the world on solo tours of her own. She has released several singles as well as her 2000 Album Wonderfool, her 2009 album InsideOut and is projected to release her newest album in Summer 2013. You can find out more about Dilana on her website at www.dilanarocks.com and connect with her on Facebook at: http://www.facebook.com/pages/Dilana/112394238772047?fref=ts and on Twitter at: http://twitter.com/Dilanarox

  Over the years, Ron Franscell's books have earned high praise from bestselling authors such as Ann Rule and Vincent Bugliosi. He is the bestselling author of The Darkest Night. His writing has often been compared to Truman Capote. Ron grew up in Wyoming. A lifelong journalist, he worked for newspapers in Wyoming, New Mexico and California's Bay Area before hitting the road in one of American journalism's best beats, covering the evolution of the American West as a senior writer for the Denver Post. Shortly after 9/11, he was dispatched by the Post to cover the Middle East during the first few months of the Afghan war. In 2004, he became the managing editor for the Beaumont (TX) Enterprise, where he covered the devastation of Hurricane Rita.  After Ron's divorce, he feared he was the link in a long chain of estranged fathers. But when the author and his teenage son embark on a road trip to the Yukon to seek out a macabre cocktail containing an amputated human toe, they unwittingly begin a journey into their own past, present and future. The Sourtoe CocktailClub is a true-life love story about fathers and sons, set against epic backdrops and overlooked places. It is also a road book that attempts to answer, for one father and son, a pivotal life question: Where does the road go? THE SOURTOE COCKTAIL CLUB-Ron Franscell

There was a time when TxDOT wasn't directly involved in responding to emergencies or natural disasters. Then came Hurricane Rita and the massive evacuation of the greater Houston area. Since then, the department has taken a variety of roles in responding to a wide range of emergency situations, from clearing roads for first responders after Hurricane Ike, to this year's Super Bowl, to this summer's wildfires. For more on TxDOT's role in responding to statewide emergencies, I spoke with David Casteel, TxDOT's Assistant Executive Director for Field and District Operations.

In this explosions extravaganza, John Emsley and Jacqueline Akhavan describe the chemistry behind the bangs on bonfire night, George Pendle talks about Jack Parsons and the history of rocketry, Mark Schrope comes back down to earth to describe his experience of flying into the eye of Hurricane Rita, and Dave and Derek cool us off with a home made fire extinguisher in kitchen science. Like this podcast? Please help us by supporting the Naked Scientists

In this explosions extravaganza, John Emsley and Jacqueline Akhavan describe the chemistry behind the bangs on bonfire night, George Pendle talks about Jack Parsons and the history of rocketry, Mark Schrope comes back down to earth to describe his experience of flying into the eye of Hurricane Rita, and Dave and Derek cool us off with a home made fire extinguisher in kitchen science. Like this podcast? Please help us by supporting the Naked Scientists

Coming to you live from the eye of Hurricane Rita! We discuss all sorts of religious issues with Rita, including the magical shield of protection that used to be provided by homosexuals. Pat Robertson's "charity" organization. Mystical warriors. Still mo

Discussion with three guests, from Mexico, Canada, and Australia, about the influence of the USA on their countries. Topics include the effects of the North American Free Trade Agreement (NAFTA) which is being offered as the neo-liberal model for the rest of the world to follow, Australian PM John Howard's new "anti-terror" laws, the recent exposure of British SAS false flag operations in Iraq, and the possible effects of Hurricane Rita. Running Time: 00:47:04 Download: MP3

Discussion with three guests, from Mexico, Canada, and Australia, about the influence of the USA on their countries. Topics include the effects of the North American Free Trade Agreement (NAFTA) which is being offered as the neo-liberal model for the rest of the world to follow, Australian PM John Howard's new "anti-terror" laws, the recent exposure of British SAS false flag operations in Iraq, and the possible effects of Hurricane Rita. Running Time: 00:47:04 Download: MP3

Discussion with three guests, from Mexico, Canada, and Australia, about the influence of the USA on their countries. Topics include the effects of the North American Free Trade Agreement (NAFTA) which is being offered as the neo-liberal model for the rest of the world to follow, Australian PM John Howard's new "anti-terror" laws, the recent exposure of British SAS false flag operations in Iraq, and the possible effects of Hurricane Rita. Running Time: 00:47:04 Download: MP3

This is a timely podcast. We look at the current situation of Hurricane Rita and learn about how hurricanes work. Links: NOAA - Hurricane Info Thanks for listening! How do you react to Hurricane Rita? Email your thoughts to thoughtpress@gmail.com or call us @ 206.33.THINK (84465).