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This episode of Hustle Inspires Hustle features Alex Quin and Richard Wang, the 25-year-old entrepreneur behind Northern Dumpling Kitchen, as they unpack what it really means to step into a family business, carry forward your parents' legacy, and build something bigger than yourself.Richard grew up in the restaurant industry after his parents immigrated to Canada and spent decades working their way up from difficult beginnings. Although Richard studied finance, his long-term plan was always to return to the family business. Today, he's helping operate the restaurant while working toward one of his biggest goals: helping his father work less and eventually retire.The conversation dives into Richard's decision to document the journey publicly, including the renovations, cooking, long hours, language barriers, frustrations, and behind-the-scenes realities of running a restaurant. After roughly 200 days of consistent posting, his content began reaching audiences far outside his local community, with his Instagram following jumping from around 8,000 to 50,000 in approximately two weeks.Alex breaks down why Richard's content works so well and how founder-led storytelling can create an emotional connection that traditional advertising often struggles to replicate. They also get tactical about restaurant growth, discussing OpenTable, Google Business, Toast, email and SMS marketing, customer retention, experiences, and the systems restaurants can use to generate more revenue without massive advertising budgets.Beyond marketing, Alex and Richard discuss money, mentorship, real estate, investing, learning from older entrepreneurs, documenting family recipes, improving communication across generations, and staying grounded while building a business. Ultimately, the episode is about family, entrepreneurship, and what happens when a new generation decides not only to preserve what their parents built, but to take it further.Episode Outline:[00:00] Intro and how Alex discovered Richard's story[03:00] Growing up in the restaurant industry and choosing the family business[06:30] Taking over responsibilities, leadership, and language barriers[10:30] Why Richard's vulnerable storytelling connected with people[14:00] His parents' immigrant story and building a life in Canada[17:30] Family legacy, helping his dad retire, and financial goals[21:00] Money, investing, mentorship, and lessons for young entrepreneurs[23:30] Restaurant growth strategies: OpenTable and Experiences[27:00] Google Business, Toast, email, SMS, and customer retention[30:00] Cooking, communication, and improving his Mandarin[32:00] Going from 8K to 50K followers and founder-led content[34:15] Preserving family recipes and building for the next generation[35:30] Richard's message to immigrants and young entrepreneurs[37:05] Closing thoughts and outroWisdom Nuggets:Your Story Can Be More Powerful Than Your Product: Richard's audience didn't grow because he pretended the restaurant was perfect. People became invested because they watched him struggle, learn, improve, and fight to build something meaningful for his family.Consistency Doesn't Always Pay Off Immediately: Richard spent roughly 200 days building his audience before experiencing a major breakout. His growth from around 8,000 to 50,000 followers happened rapidly, but it was built on months of consistent work.Founder-Led Content Creates Emotional Investment: When customers understand who is behind a business and why they're building it, the relationship becomes deeper than a transaction. People begin rooting for the person as much as the company.Small Systems Can Create Big Revenue: Restaurants don't always need massive advertising budgets. Reservation platforms, Google Business, customer data, email, SMS, and better retention systems can create meaningful incremental revenue.Learn the Business From the Inside Out: Richard isn't only trying to market the restaurant. He's learning to cook, communicate with staff, improve operations, understand the finances, and master the details that make the business work.Protect the Knowledge Your Family Built: Recipes, techniques, processes, and lessons that exist only inside someone's head can disappear. Documenting them turns years of experience into something the next generation can preserve and improve.Diversification Creates Stability: Business, real estate, and stocks can perform differently at different times. Building across multiple areas can create more stability than relying entirely on one source of income.Legacy Is Bigger Than Money: Helping your parents doesn't necessarily mean forcing them to stop working. It's about building a situation where they work because they want to, not because they have to.Power Quotes“Founder-led content drives people, and it plugs at the heartstrings.”— Alex Quin“I'm doing some big things right now, but this is really only the beginning.”— Richard WangConnect with Richard Wang:Instagram: https://www.instagram.com/northern_dumplingkitchenTikTok: https://www.instagram.com/@thedumplingprinceConnect With the Podcast Host Alex Quin:Instagram: https://www.instagram.com/alexquinTwitter: https://twitter.com/mralexquinLinkedIn: https://www.linkedin.com/in/mralexquinWebsite: https://alexquin.comTikTok: https://www.tiktok.com/@mralexquinBooks Mentioned:How to Market Your Restaurant Online — Alex QuinProfit First — Mike MichalowiczOur CommunityInstagram: https://www.instagram.com/hustleinspireshustleTwitter: https://twitter.com/HustleInspiresLinkedIn: https://www.linkedin.com/company/hustle-inspires-hustleWebsite: https://hustleinspireshustle.comThis page may contain affiliate links or sponsored content. When you click on these links or engage with the sponsored content and make a purchase or take some other action, we may receive a commission or compensation at no additional cost to you. We only promote products or services that we genuinely believe will add value to our readers & listeners.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
We just Wingnit ! Sip [@1shaad__] , Nevatell [@nevatell] , & Jaytona [@jaytonasupreme] collab with Owner and Founder of the Legendary food truck turned restaurant “Wingnit SAV” , Kenneth Rouche ! The guys sit down and get to know the wizard of the best wings in the Pote ! They begin with that how & why behind the Start of WingnitSAV [@wingnitsav] , Fav Wing Flavor of All Time , Top 3 Marketing Tips for New Businesses , & When Ya Real Eater Is on the Loose .and so much more ! Stay Tuned for the Fall Grand Opening @ 79 Ross Rd Savanah, GA !Recorded 8/16/26
Σε αυτό το νέο podcast (No 214) της στήλης Business & Marketing Tips της Athens Voice, με τίτλο «Μουντιάλ. Η εντεκάδα… του μάρκετινγκ!», φτιάχνουμε τη δική μας πρωταθλήτρια ομάδα του μάρκετινγκ, αντιστοιχίζοντας τα σημαντικότερα μέσα και εργαλεία του σε θέσεις μιας ποδοσφαιρικής ενδεκάδας. Από την τηλεόραση και το ραδιόφωνο μέχρι το SEO, το Content Marketing, το TikTok, το Instagram και το Performance Marketing, ανακαλύπτουμε τον διαφορετικό ρόλο που παίζει το καθένα στην επιτυχία μιας μάρκας. Γιατί, όπως και στο ποδόσφαιρο, το κύπελλο δεν το κερδίζουν μόνο οι εντυπωσιακοί «επιθετικοί», αλλά μια ολοκληρωμένη και ισορροπημένη ομάδα. Το ίδιο ισχύει και στο μάρκετινγκ: το σωστό marketing mix είναι αυτό που τελικά φέρνει το αποτέλεσμα.
In this episode, Barbara discusses: Dr. Barbara Hales explains why video is a powerful way for physicians to connect with future patients where they already are—on platforms like YouTube, Facebook, Instagram, TikTok, and LinkedIn. Dr. Barbara Hales shows that physicians already have endless video topics by turning common patient questions into short, helpful content. Dr. Barbara Hales warns against waiting for perfection and urges doctors to start recording imperfect but useful videos instead of obsessing over equipment or appearance. Dr. Barbara Hales emphasizes speaking in simple, patient-friendly language (not like a medical lecture) and getting to the point quickly to keep viewers from scrolling away. Dr. Barbara Hales highlights the importance of focusing on the patient (not the doctor's credentials) and using strong visuals and demonstrations so videos build trust and are memorable. Key Takeaways: “Video works for physicians not because it's perfectly produced, but because it quickly, simply, and visually answers the patient's real questions in a way that feels personal, trustworthy, and focused on them.” Connect with Barbara Hales: Twitter: @DrBarbaraHales Facebook: facebook.com/theMedicalStrategist Business Website: TheMedicalStrategist.com Email: info@TheMedicalStrategist.com YouTube:@barbarahales LinkedIn: https://www.LinkedIn.com/in/barbarahalesBooks: Content Copy Made Easy 14 Tactics to Triple Sales Power to the Patient: The Medical Strategist TRANSCRIPTION (243) Chapter 1: Why Video Matters for Physicians [0:00:02 – Dr. Barbara Hales] Welcome to another episode of Marketing Tips for Doctors. I’m your host, Dr. Barbara Hales. Today we are going to be discussing something that has become one of the most powerful marketing tools available to physicians: Video, but ask yourself why your medical videos aren’t working. Today, we’ll discuss the first five mistakes most physicians make. [0:00:38 – Dr. Barbara Hales] Before you think, I don’t have professional cameras. I don’t know how to edit. I don’t have enough time, or I hate seeing myself on camera. I want to tell you a little story, because over the last few weeks, I’ve been learning something completely new, not medicine, not practice management, not marketing strategy. I’ve been learning how to create short-form videos, and let me tell you, it has been humbling. I honestly thought the difficult part would be coming up with ideas. It wasn’t. The difficult part was editing. One afternoon, I spent hours trying to edit what should have been a very simple product video. Hours. I watched tutorials. I clicked the wrong buttons. [0:01:45 – Dr. Barbara Hales] I undid things I had just done. At one point, I honestly wondered if I was ever going to finish. Then I had a realization: I don’t need to become a professional video editor. I don’t need to look like it was made by a professional. I need to become a better communicator. [0:02:14 – Dr. Barbara Hales] Those are two completely different skills. Technology can help me edit. Only I can communicate with authenticity, and I realize something else. If I felt overwhelmed, imagine how many positions feel exactly the same way. So, if you’ve been putting off video because it seems complicated. This episode is for you. Why now? Let’s start with a simple question: Why should physicians even bother making videos? Because that’s where your future patients are. Years ago, people searched Google. Today, they search Google, YouTube, Facebook, Instagram, TikTok, even LinkedIn. [0:03:15 – Dr. Barbara Hales] Patients don’t just want information anymore; they want connection. They want to know what kind of doctor you are. Will you explain things clearly? Will you listen? Will you make them feel comfortable? Video answers all of those questions before they ever schedule an appointment. Here’s another reason: you already have an unlimited supply of content. Every single day, patients ask you questions-questions you’ve answered hundreds of times, questions that seem routine to you-but those same questions are brand new to someone hearing the answer for the first time. [0:04:06 – Dr. Barbara Hales] Should I worry about this symptom? Why do I need this medication? How long will recovery take? Can I exercise after surgery? What’s normal? What isn’t? Those aren’t just questions. Those are videos. Seasonal illnesses, flu season, travel medicine, heat exhaustion, spring allergies, sports physicals, Heart Month, Breast Cancer Awareness Month, Diabetes Awareness Month. The ideas are endless, which brings me to what I think may be the most important sentence in today’s episode. Every question you answer in the exam room today. Is probably being typed into Google, YouTube, Facebook, Instagram, or TikTok by hundreds, if not 1000s, of people tonight. Then think about it. [0:05:16 – Dr. Barbara Hales] Those questions, the ones that have become second nature to you, they’re exactly what people are searching for. They’re looking for answers. They’re looking for reassurance, and perhaps most importantly, they’re looking for someone they can trust. Chapter 2: Mistake 1 – Waiting for Perfection [0:05:35 – Dr. Barbara Hales] If you’re the physician consistently providing those answers, you’re not just creating videos; you are building relationships before the first appointment ever happens. Now, let’s talk about the first five mistakes I see physicians make with video marketing. Mistake one: waiting for perfection. Let’s start with the biggest mistake of all: waiting until everything is perfect. I understand why physicians do this. [0:06:15 – Dr. Barbara Hales] We’ve trained to strive for precision. In medicine, details matter, accuracy matters, getting it right matters. So naturally, we carry the same mindset into marketing. We think, I’ll record a video after I buy a better camera. I’ll start once my office is renovated. I’ll wait until I learn how to edit. I’ll do it when I lose a few pounds. I’ll do it when I feel more comfortable on camera. [0:06:52 – Dr. Barbara Hales] Can I tell you something? Your future patients aren’t waiting for perfection. They’re waiting for someone who can answer their questions. Patients don’t expect Hollywood. They expect honesty. They expect clarity. They expect someone who feels genuine. Ironically, sometimes the videos that perform the best are the ones that feel the least polished. Why? Because they feel real. People connect with people, not perfection. [0:07:37 – Dr. Barbara Hales] If you keep waiting until every detail is perfect, you’ll still be waiting a year from now. Instead, record one helpful video, learn from it. Record another. Your first video isn’t supposed to be your best video. It’s simply supposed to be your first. Mistake two: talking like you’re giving a medical lecture. Once physicians finally press record, many make the same mistake. They forget who they’re talking to. You aren’t speaking to your colleagues. You’re speaking to Patients; patients don’t want to feel like they’re sitting through grand rounds. They want someone who can explain complicated information in a way that’s reassuring and easy to understand. Chapter 3: Mistakes 2 & 3 – Overly Technical and Too Slow to the Point [0:08:36 – Dr. Barbara Hales] One of my favorite communication tests is this: Could a high school student understand what you’re saying? If the answer is yes, you’re probably communicating well. Simple doesn’t mean you’re dumbing things down. Simple means you’re making knowledge accessible, and that’s one of the greatest gifts a physician can offer. Mistake three: taking too long to get to the point. You know this is something that we’ve all done at one point or another. [0:09:12 – Dr. Barbara Hales] Now let’s talk about attention. Years ago, people would patiently watch an introduction. Not anymore. Today you’re competing with 1000s of videos. If your opening doesn’t answer one question, why should I keep watching? People simply scroll instead of beginning with “Hello everyone, I’m Dr. Smith. [0:09:40 – Dr. Barbara Hales] Try beginning with three reasons your blood pressure medication may not be enough, or the biggest mistake I see after knee replacement surgery, or if you wake up with headaches every morning, don’t ignore the. Lead with the problem. Curiosity is one of the most powerful marketing tools you’ll ever use. Mistake number four: making the video about you instead of the patient. Chapter 4: Mistake 4 – Making the Video About You, Not the Patient [0:10:20 – Dr. Barbara Hales] Here’s another trap physicians fall into. They spend the first minute talking about themselves, where they trained, how many years they practiced, their credentials. Now, don’t misunderstand me. Credentials matter, but not in the first 30 seconds. Patients are thinking about one thing: themselves, their symptoms, their concerns, their questions. Meet them where they are, instead of saying, “I’ve been practicing medicine for 25 years. Try saying, “Here’s something every patient should know before. See the difference. The first sentence is about you. [0:11:13 – Dr. Barbara Hales] The second sentence is about them, and that’s where trust begins. Let me tell you something I’ve observed over the years. I’ve worked with physicians who had nearly identical credentials, excellent schools, board certifications, years of experience. Yet one physician always seemed to have a waiting room full of new patients, while another struggled. [0:11:44 – Dr. Barbara Hales] Why? Because patients don’t choose the doctor with the longest resume; they choose the doctor they feel they already know. Video creates familiarity. It lets patients experience your personality, your communication style, your compassion before they ever walk into your office. By the time they arrive for that first appointment, it doesn’t feel like they’re meeting a stranger. It feels like they’re meeting someone they’ve already come to trust-that’s the real power of video. It isn’t views. It isn’t likes. It isn’t algorithms. It’s trust. Chapter 5: Mistake 5 – Not Using Visuals and Overcomplicating Production [0:12:34 – Dr. Barbara Hales] Now, let’s talk about something I learned myself over the last few weeks. Video isn’t just about talking; it’s about showing. As physicians, we’re comfortable explaining things, but sometimes a simple visual explains more than a five-minute conversation. If you’re talking about knee pain, show a model of the knee. If you’re discussing skin cancer, show videos or diagrams when appropriate. If you’re explaining how to use an inhaler, you guessed it. Demonstrate it. [0:13:18 – Dr. Barbara Hales] People remember what they see, not just what they hear. I’ll give you a personal example. Recently, I was creating a short product video. The first version, honestly, it wasn’t very good. I simply filmed the product and started talking. It looked flat, so I stopped and asked myself, “How can I tell the story before I even say a word? The product happened to contain coconut, lime, and verbena. Instead of just placing the bottle on a table, I got a coconut. [0:14:01 – Dr. Barbara Hales] I cut it in half so you could see the inside. I placed fresh limes around the bottle. I put the bottle on a large natural rack, and I positioned everything beside a small palm tree. Suddenly, the video had a completely different feeling. Before I ever opened my mouth, the viewer already understood the product’s tropical theme. That experience reminded me of something we sometimes forget: video is visual. Every image should reinforce your message. [0:14:45 – Dr. Barbara Hales] Now, here’s the funny part. I actually drove around my neighborhood looking for the perfect little palm tree. After all that searching, I came home, walked into my backyard, and realized I. I already had the perfect palm tree growing there. [0:15:03 – Dr. Barbara Hales] Sometimes marketing is like that. We spend so much time looking for complicated solutions that we overlook the resources we already have. The same thing happens in medicine. Physicians often think they need expensive cameras, a professional studio, or a production company. [0:15:26 – Dr. Barbara Hales] Most of the time, what they already have is enough. One of these: a smartphone, good lighting, knowledge that helps people, and the willingness to press record-that’s where great video marketing begins. Not with expensive equipment, but with thoughtful communication. [0:15:51 – Dr. Barbara Hales] So today we’ve covered the first five mistakes that keep physicians from creating videos that connect with patients. Next week, we’re going to explore five more mistakes that can quietly destroy even a great video. We’ll talk about captions, why many viewers never hear a word you say, how to keep people from scrolling away, and the simple changes that can dramatically increase engagement. I think you’ll be surprised by how much difference those small details can make. So for this week, I’d like you to find one video you’d like to make and put it in the comments below. Okay, see you next week. The post 5 Video Mistakes You Make first appeared on The Medical Strategist.
Send us Fan MailΣτο 196ο podcast της στήλης Business & Marketing Tips της Athens Voice με τίτλο «Η κατάλληλη στιγμή για να ακολουθήσετε τα trends» μιλάμε για το κρίσιμο ερώτημα του timing: πότε αξίζει πραγματικά να επενδύσετε σε ένα trend και πότε κινδυνεύετε είτε να βρεθείτε πολύ νωρίς είτε πολύ αργά. Μέσα από μια προσωπική ιστορία από την εποχή των Flash websites και με πρακτικές συμβουλές για επιχειρηματίες και marketers, εξετάζουμε πώς μπορεί κανείς να εντοπίσει τη στιγμή λίγο πριν από το σημείο καμπής — εκεί όπου ένα trend αρχίζει να αποκτά πραγματική δυναμική.
Στο 213ο podcast της στήλης Business & Marketing Tips της Athens Voice με τίτλο «Το επιχειρείν… εστί φιλοσοφείν!», συζητάμε πώς η σοφία των αρχαίων Ελλήνων φιλοσόφων παραμένει διαχρονικά επίκαιρη και μπορεί να αποτελέσει πολύτιμο οδηγό για κάθε σύγχρονο επιχειρηματία. Μέσα από πέντε χαρακτηριστικά αποφθέγματα των Πλάτωνα, Επίκτητου, Ηράκλειτου, Βίαντα και Σωκράτη, ανακαλύπτουμε ότι η επιτυχία στις επιχειρήσεις δεν εξαρτάται μόνο από τη στρατηγική και τους αριθμούς, αλλά και από τη νοοτροπία, την προσαρμοστικότητα, την ηγεσία και τη διαρκή διάθεση για μάθηση.
In this episode, I break down four pieces of marketing advice I used to treat as law and explain why they stop working for me, and for my small business clients. I've replaced them with a simpler approach built on audience fit, owned channels, and small tests that let the results guide the next move instead of trends or best practices. Have a listen!Send us Fan MailSupport the showShow Notes
Send us Fan MailΣτο 197ο podcast της στήλης Business & Marketing Tips της Athens Voice με τίτλο «Πώς να τιμολογείτε σωστά αυτό που πουλάτε» μιλάμε για έναν από τους πιο κρίσιμους αλλά και πιο παρεξηγημένους μηχανισμούς του marketing: την τιμή. Με αφετηρία μια χαρακτηριστική ιστορία από τον κόσμο της τέχνης, εξετάζουμε γιατί η τιμή δεν είναι απλώς ένας αριθμός αλλά ένα ισχυρό μήνυμα προς την αγορά, και παρουσιάζουμε έξι βασικές αρχές που μπορούν να βοηθήσουν επιχειρηματίες και επαγγελματίες να τιμολογούν πιο στρατηγικά τα προϊόντα και τις υπηρεσίες τους.
Send us Fan MailΣτο 195ο podcast της στήλης Business & Marketing Tips της με τίτλο "Φράσεις marketing - σκέτες παγίδες", μιλάμε για τις λέξεις του μάρκετινγκ που όλοι χρησιμοποιούμε, αλλά συχνά χωρίς ουσία.Με αφορμή ένα πραγματικό περιστατικό από παρουσίαση διαφημιστικού σποτ και τη φράση «Θέλω λίγο περισσότερο branding», αναλύουμε όρους όπως «360° στρατηγική», «viral video», «πελατοκεντρική προσέγγιση», «engagement» και «rebranding».Πότε αποτελούν στρατηγικά εργαλεία και πότε μετατρέπονται σε επικίνδυνα buzzwords που αποπροσανατολίζουν από το βασικό ζητούμενο: τα πραγματικά αποτελέσματα.Less buzzwords. More results.
Send us Fan MailTrying to keep up with every social media platform can feel like a full-time job. The truth is, your best marketing strategy may not be posting more. It may simply be showing up in the right place.In this episode of Imperfect Marketing, Kendra Corman talks with travel advisor Ali Raymer about how she rebuilt her marketing strategy after COVID by asking one simple question:Where are my best clients making buying decisions?Instead of chasing every new platform, Ali focused on understanding her ideal clients, choosing platforms that aligned with both her audience and her own strengths, and creating a marketing system she could actually sustain.Whether you're a business owner, marketer, or entrepreneur feeling overwhelmed by social media, this conversation will help you simplify your approach and build a strategy that attracts the right customers without burning you out.In this episode, you'll learn:Why you don't need to be on every social media platformHow to determine where your ideal clients actually make purchasing decisionsThe importance of consistency over constant expansionHow to know when a platform is worth investing your time inWhy your current clients are your best source of marketing researchPractical ways to build a marketing routine that supports your business instead of taking it overAli also shares the story of how one missed client opportunity completely changed the way she approached branding and marketing, ultimately helping her attract the exact type of clients she wanted.If you've ever wondered whether you're spending time on the wrong platforms, this episode will give you a fresh perspective and actionable ideas you can put into practice immediately.Connect with Ali RaymerLinkedIn: linkedin.com/in/alipicturethistravelWebsite: www.peaceandpearltravel.comIf you enjoyed this episode, be sure to subscribe to Imperfect Marketing and leave a review. It helps more business owners discover practical, honest marketing conversations that actually make a difference. Looking to leverage AI? Want better results? Want to think about what you want to leverage?Check and see how I am using it for FREE on YouTube. From "Holy cow, it can do that?" to "Wait, how does this work again?" – I've got all your AI curiosities covered. It's the perfect after-podcast snack for your tech-hungry brain. Watch here
In this episode, Barbara and Neil discussed the following: Neil explains his255 method for Facebook and Instagram ads: two campaigns (warm and cold), five audiences, and five ads to systematically find winning combinations and scale. They discuss how Facebook charges per 1,000 views(CPM) rather than per click, and what that means for setting and spending a daily budget. Neil shares the story of launching Scotland's biggest health and fitness exhibition, nearly failing, and then saving and scaling it purely through Facebook ads. They compare Google Ads vs. Meta (Facebook/Instagram) Ads for physicians, recommending Google for high-intent cold traffic and Meta primarily for remarketing, then broader cold traffic once scale is needed. They cover practical advertising guidance for doctors—starting around $20/day, using metrics like link click-through rate, balancing warm vs. cold campaigns, and choosing a proven ads expert with a strong track record and longevity in the field. Key Takeaways: “Facebook and Instagram and Google, TikTok, LinkedIn ads, all the ad platforms they learn really really quickly, and where the the best leads are, and if you spend $20 per day for five to seven days, you’ll have really good data as to which audiences are working well, which ads are working well, which ones are not, and you can start to make adjustments from there.” – Neil Shoney Connect with Neil Shoney: Instagram: neilshoneymac Facebook: www.facebook.com/neilshoneymac Business website: neil-maclean-marketing.mykajabi.com Show website: www.MarketingTipsForDoctors.com Spotify: The Shoney show Apple Podcasts: The Shoney show YouTube: Neil ‘Shoney’ Mac LinkedIn: www.linkedin.com/in/neilshoneymac Connect with Barbara Hales: Twitter: @DrBarbaraHales Facebook: facebook.com/theMedicalStrategist Business Website: TheMedicalStrategist.com Email: info@TheMedicalStrategist.com YouTube:@barbarahales LinkedIn: https://www.LinkedIn.com/in/barbarahalesBooks: Content Copy Made Easy 14 Tactics to Triple Sales Power to the Patient: The Medical Strategist TRANSCRIPT (242) Chapter 1: Introducing Neil Shoney and the Promise of Scalable Ads 0:00 | Dr. Barbara Hales [0:00:01] Dr. Barbara Hales: Welcome to another episode of Marketing Tips for Doctors. I’m your host, Dr. Barbara Hales, and today we have with us a very interesting character by the name of Neil Shoney. Neil is an ad strategist and go-to expert for service-based businesses that want a simple, proven, scalable Facebook ad system that consistently brings in premium clients. With 13 years of running ads and over 3,000 service providers helped, Neil is known for turning complicated advertising into clear, repeatable frameworks that work across different service industries. Because, unlike almost everywhere else you turn, Neil does not believe in a one-size-fits-all approach. After managing high-spend campaigns in the UK and US, Neil shifted into coaching full-time and created a library of 36 proprietary frameworks, including his 25-5 method, that helps service providers install a functioning, profitable ad system in days, not months, that they can turn on or off like a tap, whenever they want new leads. His clients span over 62 niches, with 21 of those niches hitting six-figure months through ads. Welcome to the show, Neil. [0:01:44] Neil Shoney: Thanks much for having me, Barbara. Appreciate you. [0:01:47] Dr. Barbara Hales: Could you explain the 255 method? Chapter 2: The 255 Method—Two Campaigns, Five Audiences, Five Ads 1:51 | Neil Shoney [0:01:51] Neil Shoney: Sure. The 255 method is at the heart of it, just a testing method for running advertising. So the majority of the time when a practice runs advertising through Facebook and Instagram or any other ad platform for that matter, they typically run what I call a one-one-one method. That is one campaign going to one audience with one ad, and there’ll definitely be people listening right now who are just like nodding along with bigger eyes, going, “That is exactly what I’m doing right now. I see it all the time, and what you have in that situation is you’ve basically taken your best guess at every single step of creating that campaign. So you’ve written the ad copy, and you’ve hoped that it’s going to be great. You’ve chosen your image or your video, and you hope that it’s going to be great. You’ve chosen your audience, and you hope that it’s going to be the right one. But with the Shony 255 method, we do it this way: first, we run two campaigns rather than one. First of all, you’ve already doubled your chance of finding a winner because not both of them have to be winners. You can find a winner and a loser, and then put all your eggs into one winning basket. Those two campaigns that we split out-one is for warm, and one is for cold. That’s people who know who you are and people who don’t know who you are. That’s the first step that a lot of practices get wrong. They only target people who have never heard of them before, who may not even be in the market, and yet you could put a very small amount of ad spend behind people who have already visited your social media pages, your website, etc., and simply get back in front of those people and have really, really high conversion rates. The first step there is two campaigns rather than one. The second step of the 255 method is where the first five comes in, and that’s five audiences rather than one. And so, quite simply, instead of, you know, saying people interested in this one thing and taking your best guess, you get the great opportunity to choose five different interests that somebody might have, or five different demographic targeting tools that we can choose from, and you don’t have to be right 100% of the time. You actually only need to be right once out of the five. Now, when we set this up, we hope that all five are fantastic. That’s great for scale. But if four of them are, you know, they just don’t work. That’s absolutely fine. We can turn off those audiences. We found our winner, and we can push all the budget towards the winner. And then the final step of the 255 method is the final five: having five ads rather than just one. And there are two reasons for this. Number one is it’s also great to find winners and losers inside your ads, and you know the things that don’t work. You can turn them off. People never have to see them ever again, and you can push all the budget towards the winners. But there’s a second reason as well, and you’ve probably experienced this yourself, Barbara, and so will so many people who are listening right now. Is that you show any level of interest in something that you see via an ad? You might not even click through to the website, but if you stop scrolling, you hit the see more button, you read it, or you watch the video, and then you start seeing the ad over and over and over again. That’s Facebook basically saying this person is interested in this, but they didn’t take the action that the advertiser wanted them to take, which is to click through, request a callback, book an appointment, whatever it may be. Now, if you set up your ads the way that 98% of people do, a 111 campaign, then Facebook’s only option is to show the same ad to the same person over and over and over again, but if you have five ads, they’ll show them ad number two, then ad number three, then ad number four, and it helps to re-engage people and get more people to take action. [0:05:53] Neil Shoney: So it’s a testing method to find winners and losers, and rather than just, you know, throwing something against the wall, and it’s either going to stick or it’s not. It gives you a much higher probability of running a successful campaign. Mathematically, there are 50 variations there, so there’s 50 chances to find a winning variation, and it allows for a lot of scalability because if you have multiple audiences that become successful and multiple ads that are successful, then there’s a lot of opportunity to increase the spend on the front end to get much more out the other side. [0:06:27] Dr. Barbara Hales: What a great idea! So, do the clients get charged by Facebook for someone clicking on View More, or only if they click through? Chapter 3: How Facebook Bills and Neil's Origin Story with Ads 6:45 | Neil Shoney [0:06:45] Neil Shoney: Actually, with Facebook and Instagram, the way that it works is you’re charged per 1000 views, so it’s not charged based upon clicks and not clicks and things like that. As Google says, they are cost per click, and you know you’re charged whenever somebody clicks on the ad; technically, Google is still doing cost per 1000 views. They’re just choosing to send the billing notification once somebody has clicked. So it’s smart marketing on their side because they get to say You only pay if somebody clicks. People are going to click, so you’re going to pay anyway. But with Facebook, they have a cost per 1000 views, which is different for everybody. It depends on the ad, how many people you’re targeting, and who’s inside those audiences. But technically, you know, you set a daily budget, so it could be $10 a day, it could be $100 a day, it could be $1,000 a day, depend upon the size of the business, and you’re going to most likely spend what you set as a budget, as long as there’s a big enough audience there for Facebook to target. [0:07:47] Dr. Barbara Hales: How did you get into this originally? [0:07:50] Neil Shoney: Well, I actually 1314 years ago, something like that. I started Scotland’s biggest ever health and fitness exhibition, and I came straight out of university. I’d studied sport and exercise science. I always knew I was going to be entrepreneurial, and I just thought everybody would buy into my idea: a huge event at Scotland’s biggest venue, with a break-even of about 4,000 tickets needing to be sold for the weekend. I just thought that everybody would hear about it and think it would be incredible, and I ended up signing my life away with no money in the bank, hundreds of 1000s of pounds, or hundreds of 1000s of dollars, I should say, of contracts to be able to put on this massive show. And about five months into advertising, we’d sold around, you know, 50 tickets at $12.50 [0:08:48] Dr. Barbara Hales: That’s pretty scary. [0:08:50] Neil Shoney: Yeah, it was pretty scary. We were about four and a half months out from the show itself, and everybody was knocking their doors down for outstanding invoices and different things, and to be honest, going to Facebook ads was like a last roll of the dice. I’d already done everything that everybody does in the marketing space when they’re bootstrapping, which is posting lots on social media, cold outreach, finding email addresses on Google, sending emails to personal trainers and all sorts. No matter how hard I worked, nothing was clicking. And when I ran Facebook ads, I ended up doing something very similar to the Shony 255 method. And I think it was just a bit of luck that I went down that route of being like, “Oh, I can test out different audiences. I can test out different ads. That’s how that feels safer. So I just did that. That was the way that I set them up in the first place, and I ended up spending. I think it was around, you know, like $50 or something in the first few days, and I had returned somewhere in the region of I think it was 150 Or $250 something like that, in sales, and it was just this like penny drop moment where I was like, “Wow, I can track how much money I put into this thing, how much money comes out the other side, and if I know how much I need to put in to get something out, something specific out the other side, I can basically choose how many tickets I want to sell, as long as I have the cash flow, of course, to be able to reinvest into the ads, and that’s what we did. And we ended up not just selling, you know, more tickets, but we ended up almost hitting our target for tickets sold four and a half months later. The show was a big success. We ended up scaling it over the next four years, and then selling it to the country’s biggest event organizers. And we never ran TV ads, billboards, or radio advertising, as all of these big exhibitions do. We just ran Facebook ads, and that was it. So I never planned to teach anybody Facebook ads. I just tried to use it to save myself from a terrible situation. [0:11:05] Dr. Barbara Hales: Well, what a great story that was. Thank [0:11:09] Neil Shoney: you. Chapter 4: Google vs. Meta Ads and Leveraging Instagram Targeting 11:09 | Dr. Barbara Hales [0:11:09] Dr. Barbara Hales: When it comes to physicians, is it better for doctors to use Google Ads, Meta Ads, or both? [0:11:18] Neil Shoney: I would always lean into Google first if you’re doing cold prospecting. People who don’t know who you are, because of course people are going to go to Google or AI now as well. But Google’s still the frontrunner by a long shot. People are going to go to Google to find the providers that are close to them for the specific problems that they have, and so albeit that Google Ads cost significantly more to get in front of 1000 people, it’s so high intent that if it’s set up correctly, then you end up getting a very high percentage of people who click on your ads going all the way through to creating a booking with Facebook, the the next best step, or Facebook and Instagram, we should probably talk about them collectively because it’s the same ad platform. The best thing you can do if you’re on a low budget and you’re sort of just starting out with advertising for your practice is use it first and foremost for remarketing, so you can take your Facebook pixel and drop it onto your website. You can also create audiences of anybody that visits your Facebook or Instagram page, which some people may do before deciding to book with you as well. And we can create these audiences of people that already know who you are, and we can advertise to those people. And so, if you wanted to make the best use of your ad dollars, it would be Google first. It would be Facebook remarketing second, and then I would use Facebook and Instagram more broadly for cold traffic as your third step. So that would be once you already feel that you’ve already significantly scaled the first two; that’s where you go to find more customers at scale. [0:13:12] Dr. Barbara Hales: When someone advertises on Facebook, does it automatically go to Instagram as well, or do you have to request that? No, [0:13:20] Neil Shoney: No, automatically. You would actually have to uncheck some boxes to stop it happening. [0:13:26] Dr. Barbara Hales: Why would you want to? [0:13:27] Neil Shoney: No, you wouldn’t. [0:13:31] Dr. Barbara Hales: And people on Instagram would see the ads even if they don’t follow you. [0:13:36] Neil Shoney: Yes, absolutely. So anybody who is within your targeting can see your ads, so you can target people based upon, of course, age, gender, location. Which, of course, location is going to be very important for local practices. But you can also do some targeting based around certain things like their interests, and you know some things as well, like you can target people based upon not just whether they’re a parent or not. You can target them based upon how old their kids are. Like Facebook has a lot of data, and it feels accurate, and there’s a lot that you can do with the targeting tools. Chapter 5: Budgets, Metrics, and Warm vs. Cold Campaign Strategy 14:19 | Dr. Barbara Hales [0:14:19] Dr. Barbara Hales: Well, that’s a great idea. When a physician is considering ads, let’s say it’s a new practice, or he is providing a new service or a product that he didn’t have before, what do you advise them to spend on a daily basis for their budget? [0:14:39] Neil Shoney: So I actually suggest that everybody starts at just around $20 per day with any campaign, and that may sound to some people like, oh, it’s just plain small. The reason I say $20 per day is because Facebook, Instagram, Google-they learn so quickly. If you’ve ever been told by an agency the reason. The reason that you’re not getting results is that you’ve not spent enough, or because Facebook and Instagram take a really long time to learn. It’s actually their calling card: they don’t know how to get you results. Facebook and Instagram and Google, TikTok, LinkedIn ads, all the ad platforms they learn really really quickly, and where the the best leads are, and if you spend $20 per day for five to seven days, you’ll have really good data as to which audiences are working well, which ads are working well, which ones are not, and you can start to make adjustments from there. As soon as you have a positive ROI, that is the point at which we start the scaling process. So we don’t go with the mindset of your budget for the month is you know $2,000 So let’s figure out how much we need to spend per day to spend $2,000 The target’s not to spend $2,000 The target’s to find winners that bring in more revenue than you spend, and then you can start to scale towards spending $2,000 and that that’s the safest way to do [0:16:08] Dr. Barbara Hales: it. How can you differentiate between not getting responses because people aren’t interested in you versus it just not being a good ad that needs to be changed? [0:16:19] Neil Shoney: Yeah, well, there’s a couple of things. There, there’s a million different stats on the Facebook Ads dashboard, but there’s one that most people don’t even know exists. But it’s actually almost the tell-all of whether the ad is resonating with people or if it’s a landing page issue, like getting people to take action when they actually get to your website, and that is link click-through rate. So there are two. There’s one that’s just click-through rate, and there’s one that’s link click-through rate. That one is what percentage of the people who see your ads actually click the button to go to your website, right? So it’s not, you know, hitting the like button, commenting, or seeing more. That’s click-through rate. Link click-through rate, however, is people actually clicking to leave Facebook after they’ve read your ad. Now, if it’s over 1%, we typically say there’s nothing wrong with the ads. The ads are doing their job. It’s getting people to stop scrolling, to read, and to leave Facebook. If you’re not getting inquiries on the next page, we then focus on the page and how do we get more people to take action there? If, on the other hand, you’ve got an ad that is, you know, 0.5%, then we’re quite far off where we need to be in terms of the link click-through rate. Then that’s when I would look at the advert itself and say, how do we get more people’s attention? How do we get more people to take action from the ad? [0:17:53] Dr. Barbara Hales: Are ads best for cold prospecting or remarketing to people who hit my website? If both, how can this be maximized for the biggest ROIs? [0:18:07] Neil Shoney: Well, both of them have their place in terms of what we would want anybody to be running. You know, like one month after working with us, for instance, we would want everybody to be running both, because there’s your warm campaign, your remarketing, which is fantastic for a small spend and a high ROI. That’s amazing, but there’s only so many people in there, so there’s only so far you can scale with that. And once you’ve kind of maximized that side of things, if you want to grow faster and acquire clients faster, you have to go out into the cold market. You have to go out and find more customers that may be out there. So, in terms of what’s more important, I suppose to start off, if you’re not advertising at all right now, I would say the warm side of things, the remarketing. But if you’re really serious about scaling, then both of them are very important to make scale happen as quickly as possible. Chapter 6: Small Budgets, Getting Help, and Choosing the Right Ads Expert 19:12 | Dr. Barbara Hales [0:19:12] Dr. Barbara Hales: What would you say to someone who says to you, you know, I don’t really have a budget, you know, so I haven’t been advertising, and you know, is it worth it? You know, is it definitely going to work, or am I just going to be throwing money in the air? [0:19:28] Neil Shoney: Well, a couple of things. The first thing is, you don’t have to start off with a high budget, like I was saying. You can start at a small budget. You can see what happens with the ads. Just like my story with the events business 14 years ago: if it hadn’t worked, if I hadn’t sold tickets in that first week or a week or two weeks, I wouldn’t have continued spending money on it. But because I spent a small amount of money and made significantly more back, it gave me the opportunity to scale into that thing. The second thing is don’t go into it without some sort of guidance. And I don’t even mean that you need to work with somebody like me. Like you can go onto YouTube. Like you can go onto YouTube and at least get some tips and direction around how to do certain things, like for instance, some people right now will be going. How do I set up warm retargeting? How do I set up these warm audiences? I’ve literally got a YouTube video inside the ads dashboard where I set them all up. So, like you, you don’t have to go into this completely blindly, even if you don’t want to invest in, you know, courses and agencies and things like that. So do some research. Don’t just throw something against the wall and then determine that it doesn’t work. There are things that need to happen to make advertising successful, but a lot of it’s out there on YouTube. [0:20:56] Dr. Barbara Hales: As a doctor, if I was looking for somebody to just do it, I didn’t want to get involved. I just want them to do it. How? What criteria do I use to pick the right one? How do I recognize who is you know going to do it for me versus someone who you know read a course last weekend and doesn’t really keep doing? [0:21:18] Neil Shoney: Well, track records are really a really big thing. How long have they been doing it? It’s a massive one. So I mean, we have just an absolute crazy amount of testimonial videos, and if anybody ever goes through, like, my Instagram or whatever, every few days it’s another testimonial video or something that a client sent us or whatever it may be, and we’ve done that for like 10 years here, just like churning it out. So when you go on our landing pages, it’s sometimes like 120 videos that are on that page. So, like, what type of results have they got for clients is number one, but the second one is how long have they been doing this for? And the reason why that’s so important is Facebook and Instagram are changing all the time, and so if they only had the ability to be able to run advertising successfully in a pocket of time, when they had a system that worked with the Facebook algorithm today, for instance, as soon as Facebook announces two months from now that they’ve changed the algorithm, are they going to be savvy enough to be able to do the appropriate testing to figure out how to continue having their clients win in the new environment? So time in the game is also as important as the results that they’ve been getting most recently. [0:22:37] Dr. Barbara Hales: It does seem so unfair, though, that you know, like if we catch your game, you’re going to change it. Chapter 7: Regaining Targeting Control, Video Tips, and How to Reach Neil 22:41 | Neil Shoney [0:22:41] Neil Shoney: Yeah, they do it all the time, and they’ll always tell you that it’s because they want to help you. They don’t. They want to find plenty of ways to get you to spend more money. So that’s what the most recent algorithm update was all about. It was, hey, you don’t need to think about targeting anymore. Just let us choose the targeting, and we’ll find the right people for you, and that’s going to really help you get results. It hasn’t played out like that at all. What it turns out is that Facebook has lots of inventory for people you’re not trying to get in front of, and now they have permission from you to spend all of your ad dollars on those inverted commas, low-quality leads, if you will. So there are ways that you can take back control of your ads. There’s a button. This is probably one of the best tips I can give anybody on this podcast, by the way, because a lot of you are running localized businesses. So there are two big reasons. [0:23:42] Dr. Barbara Hales: Okay, because the next question I have for you, so you could put it in there, is for someone that is, you know, has heard you and said, okay, you’ve convinced me. I’m going to dip my toe in the waters. What are two helpful tips that you could give to our listeners that they could implement right away? [0:24:04] Neil Shoney: So this is the biggest one for anybody that runs a localized business in general, which is when you’re setting up your adverts, and you get to the second step. There are only three steps: campaign, ad set, and, for ease of understanding, that’s your audience who is going to get to see your ad. And then there’s a third step, which is setting up the ad itself. That’s the thing people are going to see. That middle step, right now, it looks like there’s not too much that you can do there. You set a minimum age. You don’t set too much targeting in terms of locations; you can technically set a locational target in there, but it feels like you are being relatively pinpoint about who is going to get to see your ads. But you’re not. What is actually happening there is you are giving face. A suggestion, and that is very dangerous for a local business, because when you say I specifically work with women between the ages of 30-five and 50-five in this 10-mile radius, they can show 20% of your your ads to men, and they can show another 20% of your ads to 18-year-olds and 70-two year olds, and they can also show your ads outside of that 10-mile radius. But there’s one button at the bottom of the page that you’ll see, which says “Further limit the reach of my ads. The wording is almost comical because it’s like, how much do they not want you to hit that button, right? So that they just can spend your ad dollars however they wish, right? But if you click on that button, it gives you the ability to go into everything I just said there: gender, location, age, and uncheck a box that says “use as a suggestion. When you do that, you take back pinpoint control over who can see your ads, and for local businesses, you might even find that it raises your cost per lead. Right, that’s not a bad thing, because what is the point in having low-cost leads if there are a bunch of people who can never work with you, who can never walk through your doors? So it’s not always that it’s more expensive. I’m just saying that technically it could happen, but I would rather have great leads, great quality, my target demographic, than a whole bunch of leads that would never buy from me. So that’s really important. The second thing is for these types of businesses, video is really powerful, and it doesn’t even need to be, you know, really high-quality video with transitions and a filming crew. I mean, it can just quite simply be a little bit of B-roll of, you know, somebody in the practice, which can obviously be set up. It’s not like you have to start recording your sessions, but just having that type of B-roll catches people’s attention. There is a great place for images inside your five ads, but videos work really, really well for localized businesses and service-based businesses. [0:27:21] Dr. Barbara Hales: Well, those are really both great bits of advice. The next question I have is for someone that wants to take a course from you or get advice from you. How can they reach you? [0:27:34] Neil Shoney: Well, there are a couple of ways. The first way is to quite simply go to Instagram and go to Neil Shoney Ads. So it looks like “Neil’s Honey Ads,” unfortunately, the way it sounds. But it’s Neil Shoni ads, all one word. And you can get loads of tips there and different things via the link in my bio. There’s a five-minute video that walks you through our whole system and how we work with clients. Or you could just send me a message there directly, or you can email me at neil@neilshone.com or neil@neilshoney.com if you want to sign up that way, and yeah, we can have a quick conversation from there. [0:28:17] Dr. Barbara Hales: Well, thank you so much for being on the show. I really found this, you know, very educational. I’ve learned a lot. I feel like I know more, and I’m sure other listeners feel that same way. Thank you so much. [0:28:31] Neil Shoney: Appreciate you. Thank you, Barbara. [0:28:33] Dr. Barbara Hales: This has been another episode of Marketing Tips for Doctors with your host, Dr. Barbara Hales. Till next time. The post Before You Buy Medical Ads first appeared on The Medical Strategist.
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Send us Fan MailΣτο 192ο podcast της στήλης Business & Marketing Tips της Athens Voice μιλάμε για το Scent marketing και τον ρόλο της όσφρησης στη διαμόρφωση της αγοραστικής εμπειρίας.Αναλύουμε τι είναι το οσφρητικό μάρκετινγκ, γιατί αποτελεί ισχυρό πλεονέκτημα για τις επιχειρήσεις με φυσική παρουσία και πώς τα σωστά αρώματα μπορούν να επηρεάσουν τη μνήμη, το συναίσθημα και τελικά την απόφαση αγοράς. Μέσα από παραδείγματα διεθνών brands, εξετάζουμε πώς η όσφρηση μπορεί να μετατραπεί σε στρατηγικό εργαλείο διαφοροποίησης και ενίσχυσης του brand.
In this episode of The Raised Rowdy Podcast, host Nick Tressler welcomes back recurring guest Colby Acuff for one of the podcast’s most in-depth conversations yet, diving into the intersection of songwriting, branding, and the ever-changing music industry. Colby shares how he’s embraced content creation as another creative outlet, explaining the strategy behind his viral […]
Στο 212ο podcast της στήλης Business & Marketing Tips της Athens Voice με τίτλο «3 λύσεις σε εποχές επιχειρηματικής αβεβαιότητας» συζητάμε πώς μπορούν οι επιχειρήσεις να παραμείνουν ανθεκτικές όταν το οικονομικό περιβάλλον γίνεται ασταθές και η αβεβαιότητα επηρεάζει την αγορά. Με αφορμή το συμβολικό Doomsday Clock, εξετάζουμε γιατί πολλές μικρομεσαίες επιχειρήσεις οδηγούνται σε λανθασμένες αποφάσεις όταν κυριαρχεί ο φόβος και παρουσιάζουμε τρεις πρακτικές στρατηγικές που μπορούν να κάνουν πραγματική διαφορά. Αναλύουμε γιατί η μείωση του marketing είναι συχνά ένα από τα μεγαλύτερα λάθη μιας κρίσης, πώς τα automation εργαλεία και η αυτοματοποίηση διαδικασιών εξοικονομούν πολύτιμο χρόνο και πόρους, και γιατί οι αποφάσεις πρέπει να βασίζονται σε αξιόπιστα δεδομένα και όχι στο ένστικτο ή στον πανικό. Ένα podcast αφιερωμένο σε κάθε επιχειρηματία που θέλει να αντιμετωπίσει την αβεβαιότητα με στρατηγική, ψυχραιμία και σωστές αποφάσεις, μετατρέποντας τις δύσκολες συνθήκες σε ευκαιρίες για μεγαλύτερη ανθεκτικότητα και ανάπτυξη.
Some pet resorts seem to attract loyal customers, stay booked, and keep growing year after year. It isn't luck—and it isn't just about offering great care. In this episode, we're talking about the marketing habits and business decisions that quietly separate the top-performing facilities from everyone else. From creating a brand people remember to building trust before a customer ever walks through your doors, these are the strategies that have the biggest long-term impact.If you've been wondering where to focus your marketing efforts or what might be holding your business back, this conversation will give you plenty to think about. You'll walk away with practical ideas you can start applying right away to strengthen your brand, improve the customer experience, and build a business that's positioned for lasting growth.
How long does it take to fill a rental vacancy, and what's the real cost of waiting? Discover the strategic marketing tactics that help property managers attract quality tenants fast - and why DIY landlords often lose thousands in the process. More info at https://westromgroup.com/ Westrom Group Property Management City: Haslet Address: 1297 Avondale-Haslet Road Website: https://westromgroup.com
Send us Fan MailΣτο 193ο podcast της στήλης Business & Marketing Tips της Athens Voice με τίτλο «7 λάθη στο επιχειρηματικό μάρκετινγκ» μιλάμε για τα πιο συχνά –και συχνά επαναλαμβανόμενα– στρατηγικά σφάλματα που κοστίζουν σε πωλήσεις, σε ανάπτυξη και τελικά σε ανταγωνιστικότητα. Γιατί, όπως και στο ποδόσφαιρο, δεν κερδίζει όποιος δεν κάνει λάθη, αλλά όποιος μαθαίνει να τα περιορίζει εγκαίρως.Αναλύουμε γιατί η απουσία στρατηγικής brand awareness μετατρέπει το τμήμα πωλήσεων σε «μοναχικό καβαλάρη», πώς η λάθος στόχευση μηνύματος απομακρύνει τον πελάτη, γιατί η αναγνωρισιμότητα χωρίς ξεκάθαρο “reason why” δεν φέρνει αποτέλεσμα, και πώς οι πολύπλοκες διαδικασίες αγοράς ακυρώνουν όλη την προηγούμενη προσπάθεια. Παράλληλα, εξετάζουμε τη σημασία της πιστότητας, της συνεχούς έρευνας και του social proof ως καταλύτες βιώσιμης ανάπτυξης.Με παραδείγματα από διεθνή brands που απέφυγαν αυτές τις παγίδες και έχτισαν ισχυρές στρατηγικές, το επεισόδιο αυτό λειτουργεί ως ένας πρακτικός «έλεγχος υγείας» για κάθε επιχείρηση που θέλει να δρα στον πραγματικό επιχειρηματικό στίβο — όχι θεωρητικά, αλλά με ουσία και αποτέλεσμα.
You do not need a massive marketing budget to start showing up on Google. We break down five high impact SEO moves that design and remodeling companies can tackle first, especially if you are tired of relying only on referrals or expensive ads. Jason shares the same practical guidance he gives other remodelers when they ask what they can do now, on their own, to build momentum with search.We start with the foundation: your Google Business Profile. We talk about fully completing the profile, using the available space to describe services in detail, and making small but meaningful updates like holiday hours. Then we shift into local SEO strategy, including creating city pages and using location based keywords so you can compete in your real service area and improve your chances of landing in the map pack for “remodeler near me” searches.From there, we get into content that actually differentiates you: documenting the design and remodeling journey from the first meeting through selections, demolition, installation, and the final reveal. We also cover why reviews matter for both rankings and trust, when to ask for them, and how video or detailed written feedback can help. We close with user experience tips, including mobile optimization and site speed, so your website performs well for both visitors and search engines.If you found this helpful, subscribe, leave a review, and share the episode with a design pro who wants more qualified leads from SEO. What is the first fix you are going to make?Below are the Top 10 tips discussed:Optimize for Local Search Everywhere: Focus heavily on city-specific service pages, Google Business Profile optimization, and local keywords to dominate local search results.Create Project-Based Content: Showcase detailed before-and-after projects, case studies, and renovation stories to build authority and rank for long-tail searches.Prioritize Google Business Profile (GBP): Consistently update photos, reviews, services, posts, and FAQs because GBP remains critical for local lead generation.Use AI-Assisted SEO Strategically: Use AI tools for research, outlines, optimization, and scaling content while keeping the expertise and voice human.Build Topical Authority: Create clusters of content around kitchens, bathrooms, additions, cabinetry, and remodeling topics to improve overall search relevance.Optimize for Voice & Conversational Search: Write content that answers natural homeowner questions since voice and AI-assisted search continue to grow.Focus on High-Quality Visual SEO: Properly optimize project images, alt text, video content, and file names because visual search is becoming increasingly important.Improve Website Speed & User Experience: Fast-loading, mobile-friendly websites with strong navigation and clear calls-to-action rank and convert better.Generate Consistent Reviews & Reputation Signals: Positive reviews across Google and other platforms strongly influence rankings, trust, and conversions.Create Content for Every Stage of the Remodeling Journey: Develop SEO content that helps homeowners from inspiration and budgeting to hiring and project planning.Transform your marketing with Designer Discussions Academy. In weekly face-to-face sessions, we equip busy business owners with cutting-edge PR strategies, marketing insights, and time-saving tools to not just work in your business, but on your business. Join us to outshine competitors and elevate your business.Join us for our Academy sessions and workshops:https://www.designerdiscussions.com/academy.htmlDesigner Discussions is an educational interior design podcast on marketing, PR and related business topics. Download our FREE Client Avatar GuideDesigner Discussions is a partnership of three experts: Jason Lockhart, CEO of KABMS; Maria Martin, founder of DesignAppy; and Mirjam Lippuner, founder of Get Ink DIY
Στο 211ο podcast της στήλης Business & Marketing Tips της Athens Voice με τίτλο «Όποιος βιάζεται, σκοντάφτει», μιλάμε για μια από τις μεγαλύτερες παγίδες της σύγχρονης επιχειρηματικότητας: τη βιασύνη. Σε μια εποχή όπου κυριαρχεί το σύνθημα «think fast, move faster», εξετάζουμε γιατί οι σημαντικότερες επιχειρηματικές αποφάσεις χρειάζονται χρόνο, σκέψη και ψυχραιμία. Με αφορμή μια κλασική διαφήμιση του Jack Daniel's και παραδείγματα από επιχειρηματίες όπως ο Warren Buffett, ο Jeff Bezos και ο Charlie Munger, συζητάμε γιατί οι βιαστικές κινήσεις οδηγούν συχνά σε ακριβά λάθη, πώς η πίεση γεννά πανικό αντί για στρατηγική και γιατί οι δυνατές επιχειρήσεις, όπως και το καλό ουίσκι, χρειάζονται χρόνο για να ωριμάσουν.
In this episode, we dive into how discount codes impact online store profits and customer behavior. Cara Marin, Product Lead at Seguno.com, shares how analyzing 182 million Shopify discount codes reveals the winning strategy between percentage-off and amount-off deals. She reveals why percentage discounts drive much higher average order values and how to use personalized workflows to maximize margin. She also shares strategies for stopping leaked codes and timing discounts perfectly to grow revenue safely.Use discount code "COFFEE" to get 20% off your first month at Seguno.com. Topics discussed in this episode: How percent discounts boost average order value.What 182 million Shopify codes reveal about sales.Why amount off codes get higher redemptions.How to protect margins with a 20% discount cap.Why minimum spend rules rescue flat profits.How personalized codes stop coupon leaks completely.What lifecycle offers drive five times more sales.Why relationship based deals beat holiday sales.How to plan strategic discounts for net growth.What integrations automate personalized revenue. Links & ResourcesWebsite: https://seguno.com/bulk-discount-code-botShopify App Store: https://apps.shopify.com/bulk-discount-generatorLinkedIn: https://www.linkedin.com/company/segunosoftware/X/Twitter: https://x.com/SegunoSoftwareYouTube: https://www.youtube.com/@SegunoSoftwareGet access to more free resources by visiting the show notes at https://tinyurl.com/ykh9jur9I'd love your feedback. Tap the the link to send me a text.______________________________________________________LOVE THE SHOW? HERE ARE THE NEXT STEPS!Follow the podcast to get every bonus episode. Tap follow now and don't miss out! Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/ Support The Show On Patreon: https://www.patreon.com/EcommerceCoffeeBreak Partner with us: https://ecommercecoffeebreak.com/partner-with-us/
Send us Fan MailΣτο 194ο podcast της στήλης Business & Marketing Tips της Athens Voice με τίτλο «Η μισή σου φήμη είσαι εσύ. Η άλλη μισή όμως;» μιλάμε για τη φήμη των επιχειρήσεων από μια οπτική που συχνά αγνοείται: τους ίδιους τους ανθρώπους τους.Πολλές εταιρείες κινητοποιούνται άμεσα όταν εμφανιστεί ένα μονάστερο στο Trustpilot. Συσκέψεις, απολογίες, αποζημιώσεις, ειδική μεταχείριση. Όμως τι συμβαίνει όταν το «παράπονο» προέρχεται από μέσα; Όταν ένας εργαζόμενος νιώθει ότι δεν ακούγεται, δεν εκτιμάται ή δεν έχει νόημα ο ρόλος του;Στο podcast αυτό συζητάμε γιατί ο μισθός από μόνος του δεν αρκεί. Αναλύουμε τον ρόλο της εσωτερικής κουλτούρας, τη σύνδεση μεταξύ ικανοποίησης εργαζομένων και εμπειρίας πελάτη, αλλά και τον σύγχρονο κίνδυνο που προκύπτει από πλατφόρμες όπως το Glassdoor και το LinkedIn, όπου η εικόνα μιας εταιρείας διαμορφώνεται πλέον δημόσια — και συχνά ανεξέλεγκτα.Μιλάμε για τα one-to-one meetings που δεν πρέπει να αναβάλλονται, για τις αξίες που δεν μπορούν να εφαρμόζονται αλά καρτ, και για την ανάγκη να αναδεικνύεται το νόημα κάθε ρόλου μέσα σε μια επιχείρηση. Γιατί ο λογιστής δεν είναι «ο τύπος με τα excel» και ο οδηγός δεν είναι «αυτός με το βανάκι». Είναι το brand σας σε δράση.Ένα podcast για όσους θέλουν να χτίσουν φήμη με διάρκεια — όχι μόνο προς τα έξω, αλλά πρώτα και κύρια προς τα μέσα.
Send us Fan MailΣτο 191ο podcast της στήλης Business & Marketing Tips της Athens Voice με τίτλο «Μία από τις πιο δύσκολες προκλήσεις του επιχειρείν», συζητάμε το re-inventing yourself, μια από τις πιο απαιτητικές, αλλά και πιο αναπόφευκτες διαδικασίες για κάθε σύγχρονη επιχείρηση.Πόσο εύκολο είναι, τελικά, να βγεις από την πεπατημένη;Η συζήτηση γύρω από την Τεχνητή Νοημοσύνη έχει εισβάλει σχεδόν σε κάθε επαγγελματικό περιβάλλον. Ιδιαίτερα σε κλάδους δημιουργικούς, όπως η παραγωγή εικόνας και ήχου, το AI αντιμετωπίστηκε αρχικά με έντονη επιφύλαξη. Οι ενστάσεις ήταν γνώριμες: έλλειψη αυθεντικότητας, τεχνητό αποτέλεσμα, φόβος αντικατάστασης του ανθρώπινου παράγοντα.Ωστόσο, μέσα σε ελάχιστο χρόνο, πολλές από αυτές τις επιχειρήσεις βρέθηκαν μπροστά σε ένα ξεκάθαρο δίλημμα: προσαρμογή ή στασιμότητα. Και κάπως έτσι, η αρχική άρνηση μετατράπηκε σε στρατηγική στροφή. Το AI, από απειλή, έγινε εργαλείο. Από «κάτι που δεν θέλουμε», μετατράπηκε σε στοιχείο ταυτότητας και ανταγωνιστικού πλεονεκτήματος.Αυτή η διαδικασία, η επανεφεύρεση του εαυτού, είναι μία από τις πιο δύσκολες προκλήσεις στο επιχειρείν.
Στο 210ο podcast της στήλης Business & Marketing Tips της Athens Voice με τίτλο «Μια διαφορετική προσέγγιση της διαπραγμάτευσης», μιλάμε για μια τακτική που μπορεί να επηρεάσει καθοριστικά το αποτέλεσμα μιας επαγγελματικής συμφωνίας: την αρχική υψηλή απαίτηση. Στο podcast εξετάζουμε πώς μια πρώτη, αρκετά φιλόδοξη πρόταση μπορεί να λειτουργήσει ως σημείο αναφοράς και να κάνει την επόμενη, χαμηλότερη απαίτηση να φαίνεται πιο λογική και αποδεκτή. Δεν πρόκειται όμως για μια τεχνική που εφαρμόζεται μηχανικά, ούτε ταιριάζει σε όλους. Αναλύουμε γιατί χρειάζεται αυτοπεποίθηση, ψυχραιμία, εμπειρία και σωστή ανάγνωση του συνομιλητή, αλλά και πού βρίσκεται το όριο ανάμεσα στο «ζητάω ψιλά» και στο «χάνω τη συμφωνία πριν καν ξεκινήσει». Γιατί στη διαπραγμάτευση, ο πρώτος αριθμός έχει δύναμη. Όμως αυτό που κάνει τη διαφορά δεν είναι η υπερβολή, αλλά το μέτρο, η στρατηγική και η ικανότητα να οδηγήσεις τη συζήτηση προς ένα “ναι” που έχει πραγματική αξία.
The FastForwardAmy Show: About Perfectly Imperfect Entrepreneurship
Are you stuck overthinking what to post on social media? In this episode, I tackle the common struggle of content paralysis and reveal how to know exactly what to post without getting caught in perfectionism. I'll share strategies to break free from self-doubt, test your content effectively, and build the confidence to show up authentically online.Streamline your content creation process and download my free Content Buddy Tutorial here: Content Buddy Tutorial.This episode was originally published in October 2024 so references of dates and seasons might be outdated, but the content and strategies are not.You want to make money on Instagram, but you're not sure what needs to be in place to make that happen. In the Instagram Income Map, a PDF workbook, you discover the 8 building blocks that determine whether you can sell online products on Instagram, from offer to conversion to content, including a self-scan that shows you exactly what you need first. Go to fastforwardamy.com/incomemap and you'll receive it instantly.Follow me on Instagram for more business and mindset tips: instagram.com/fastforwardamyDiscover my free trainings and ebooks: fastforwardamy.com/freeresources
This episode of Hustle Inspires Hustle features Alex Quin and Michelle as they break down the rapidly evolving world of artificial intelligence and how tools like ChatGPT and Claude are transforming the way businesses operate, create, and scale. The conversation dives deep into real-world applications of AI inside marketing agencies, content creation workflows, and the rise of AI agents reshaping entire industries.Together, they explore how different AI platforms serve different purposes—Claude's strength in reasoning, systems, and data analysis versus ChatGPT's power in creativity, image generation, and fast execution. They also unpack how entrepreneurs are now building automated workflows, SOPs, and even full “digital workers” using AI tools connected to CRMs, spreadsheets, and marketing systems.The episode also expands into the future of search, advertising, and SEO as AI shifts user behavior away from traditional Google searches toward conversational AI interfaces. Finally, they discuss the broader impact on jobs, emphasizing the urgency for professionals to adapt or risk falling behind in an AI-driven economy.Episode Outline:[00:00] Intro, life update, returning from hiatus, audience engagement [02:30] Why AI has become the main focus in their business and agency work [05:45] ChatGPT vs Claude overview and how each tool is being used today [09:10] Claude for reasoning, dashboards, data analysis, and system building [12:40] ChatGPT for creative work, images, and fast content generation [15:20] Building AI workflows across tools (hybrid systems and stacking platforms) [18:30] AI agents, automation, and replacing manual business processes [21:10] Real examples: CRMs, spreadsheets, emails, and marketing automation [23:00] The future of ads: intent-based search vs interest-based targeting [25:10] SEO shifts, AI search, and the decline of traditional Google traffic [26:30] The impact of AI on jobs, industries, and creative professionals [27:19] Final thoughts, urgency to adapt, and closing messageWisdom Nuggets:There Is No “Best AI Tool”: Success with AI comes from using the right tool for the right job—not choosing one platform over another. Claude and ChatGPT work best together, not in isolation.Systems Beat One-Off Prompts : The real advantage comes from building workflows, SOPs, and automated systems that run repeatedly—not just asking one-off questions.AI Agents Are the Next Workforce Layer : Businesses are quickly moving toward digital workers that handle emails, calls, data analysis, and operations with minimal human intervention.Search Behavior Is Changing Forever: Users are shifting from Google to AI chat interfaces, which will reshape SEO, PPC, and how businesses generate traffic and leads.Adaptation Is No Longer Optional: Industries are being reshaped in real time. The ability to learn and apply AI tools will determine who scales and who gets left behind.Power Quotes“Claude is better for reasoning. ChatGPT is better for creativity. The real power is using both together.” — Alex Quin“AI doesn't replace thinking—it replaces the repetition that slows you down.” — MichelleConnect with Michelle:Instagram: (https://www.instagram.com/michellechia)Linkedin: (https://www.linkedin.com/in/michelle-chia1/)Connect With the Podcast Host Alex Quin:Instagram: (https://www.instagram.com/alexquin)Twitter: (https://twitter.com/mralexquin)LinkedIn: (https://www.linkedin.com/in/mralexquin)Website: (https://alexquin.com)TikTok: (https://www.tiktok.com/@mralexquin)Books Mentioned:How to Market Your Restaurant Online — Alex QuinThe Digital Marketing Dictionary — Alex QuinPolo's Day at the Park — Alex Quin & Michelle's children's bookOur CommunityInstagram: (https://www.instagram.com/hustleinspireshustle)Twitter: (https://twitter.com/HustleInspires)LinkedIn: (https://www.linkedin.com/company/hustle-inspires-hustle)Website: (https://hustleinspireshustle.com)*This page may contain affiliate links or sponsored content. When you click on these links or engage with the sponsored content and make a purchase or take some other action, we may receive a commission or compensation at no additional cost to you. We only promote products or services that we genuinely believe will add value to our readers & listeners.*See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Think print is a thing of the past? Think again. Discover why print remains a powerful marketing tool for wineries, offering lasting impressions, stronger recall, and a personal touch that digital channels can't always match. Learn how to make your print materials work smarter and more sustainably. Resources: Apply for SIP Certified Wine Marketing Tips eNewsletter Real Stories, Real Impact SIP Certified Marketing Toolkit Tell Your Sustainable Story Online Course Support the Podcast: Make a Donation Vineyard Team Programs: Juan Nevarez Memorial Scholarship - Help students from vineyard families pursue higher education Online Courses - Earn DPR and CCA hours with expert-led sustainability trainings SIP Certified - A trusted third-party certification proving your sustainable practices with science-backed standards Sustainable Ag Expo - Join top experts at the premier winegrowing event of the year Vineyard Team Membership - Connect with a community advancing sustainable winegrowing
Send us Fan MailΣε αυτό το νέο podcast (Νο 190) της στήλης Business & Marketing Tips της Athens Voice με τίτλο «Από το “πόσο μου κοστίζει” στο “πόσο με γεμίζει”, συζητάμε συζητάμε The Experience Economy.Τι σημαίνει όμως «Οικονομία των Εμπειριών» και γιατί σήμερα είναι πιο επίκαιρη από ποτέ; Από το προφητικό βιβλίο των Joseph Pine II και James H. Gilmore (1999) μέχρι τη σημερινή πραγματικότητα των social media, του mobile internet και της διαρκούς “δημοσιοποίησης” της εμπειρίας, η αξία μετακινείται σταθερά από το προϊόν καιτην υπηρεσία προς κάτι πιο βαθύ: το συναίσθημα, τη συμμετοχή, τη μνήμη.Σε αυτό το podcast μιλάμε για το πώς φτάσαμε εδώ, γιατί πλέον κάθε επαφή με ένα brand μπορεί να γίνει δημόσια (και να πολλαπλασιάσει την αξία της εμπειρίας), και γιατίη «πολύ καλή εξυπηρέτηση» δεν είναι διαφοροποίηση — είναι το minimum. Το πραγματικό ανταγωνιστικό πλεονέκτημα βρίσκεται στο “κάτι παραπάνω” που κάνειτον πελάτη να νιώσει έκπληξη, χαρά, ενθουσιασμό ή συγκίνησηΚαι κάπου εδώ μπαίνει η πιστότητα: όχι ως αποτέλεσμα κουπονιών, πόντων και εκπτώσεων-πυροτεχνημάτων, αλλά ως αποτέλεσμα αυθεντικών στιγμών που δεναντιγράφονται. Γιατί προϊόντα και υπηρεσίες αντιγράφονται. Μια εμπειρία που είναι ανθρώπινη, μοναδική και συναισθηματικά φορτισμένη, όχι.Αν θέλετε να μάθετε πώς συνδέεται η Οικονομία των Εμπειριών με το customer loyalty, τοlifetime value και το πώς τα σύγχρονα brands σχεδιάζουν πλέον «εμπειρίες» και όχι απλώς «προσφορές», αυτό το επεισόδιο είναι για εσάς.
Στο 209ο podcast της στήλης Business & Marketing Tips της Athens Voice με τίτλο «Ένας απλός οδηγός για να καταλαβαίνετε τους πολύ έξυπνους άνθρωπους», μιλάμε για τα σημάδια που μπορεί να αποκαλύψουν μια σπάνια ευφυΐα μέσα σε μια επαγγελματική συζήτηση. Στο επιχειρείν, η επικοινωνία είναι καθημερινή υπόθεση. Συνομιλείτε με συνεργάτες, υποψήφιους εργαζόμενους, πελάτες, ανταγωνιστές και ανθρώπους που μπορεί να επηρεάσουν την πορεία της επιχείρησής σας. Το ερώτημα είναι: μπορείτε να καταλάβετε πότε απέναντί σας βρίσκεται ένα πραγματικά δυνατό μυαλό; Στο podcast αναλύουμε 7 ενδείξεις ευφυΐας: από τις σωστές ερωτήσεις και την άνεση του “δεν γνωρίζω”, μέχρι την ικανότητα αλλαγής άποψης, την απλοποίηση σύνθετων θεμάτων, τη σύνδεση φαινομενικά άσχετων πραγμάτων, την ουσιαστική ακρόαση και το έξυπνο χιούμορ. Γιατί ένας πολύ έξυπνος άνθρωπος δεν ξεχωρίζει απαραίτητα από αυτά που δηλώνει ότι ξέρει. Ξεχωρίζει από τον τρόπο που σκέφτεται, ακούει, ρωτά, μαθαίνει και συνδέει τα δεδομένα γύρω του.
The Kara Report | Online Marketing Tips and Candid Business Conversations
Summer is officially here. Which means it's time to figure out how you're actually going to market your business for the next few months, when fewer people are online, your analytics dip, and everyone's outside touching grass instead of refreshing the feed.Here's the move most people make when they see their analytics dip: double down and push harder. And honestly? That can work. But this year, I'm doing the opposite. I'm cutting my own marketing almost in half. On purpose. In this episode, I'm walking you through exactly what I'm keeping, what I'm dropping, and why scaling back strategically might be the smartest summer marketing decision you make (because going dark is the worst thing you can do).Most of our businesses have seasonal fluctuations whether we like it or not. Capacity dips, trips happen, and the content that felt easy in spring starts to feel like a slog by July. The good news? You don't have to grind through it. There's a version of summer marketing that keeps you visible, keeps you sane, and actually makes your business look more magnetic, not less.If you've been feeling stretched thin, guilty about the platform you keep ignoring, or quietly burnt out on making content, consider this your permission slip. I'll show you how to pick what to drop before summer picks for you, and how to market in a way that actually feels fun again.
Send us Fan MailΣτο 189ο podcast της στήλης Business & Marketing Tips της Athens Voice με τίτλο «Παλεύοντας με τα λιοντάρια», μιλάμε για κάτι που οι περισσότεροι υποτιμούν: πώς διαφέρει το άγχος του επιχειρηματία από το «τυπικό» άγχος.Με αφορμή μια ενδιαφέρουσα ανθρωπολογική προσέγγιση, βλέπουμε γιατί ο σύγχρονος άνθρωπος νιώθει σαν να «παλεύει με ένα λιοντάρι» κάθε μέρα — και γιατί, στην επιχειρηματικότητα, συχνά μοιάζει με αγέλη: 24/7 πίεση, συνεχώς μεταβαλλόμενα μέτωπα, ευθύνη που αφορά κι άλλους ανθρώπους, και στόχοι που δεν έχουν πραγματική «οροφή».Σε αυτό το επεισόδιο ξεκαθαρίζουμε τι δεν λειτουργεί ως εκτόνωση, τι σημαίνει «στρατηγική» απέναντι στο στρες και γιατί η πλήρης αποφυγή του είναι ουτοπία — ενώ η διαχείρισή του είναι μέρος του παιχνιδιού.Πατάμε play. Και το βλέπουμε όπως είναι: όχι σαν αδυναμία, αλλά σαν πραγματικότητα του επιχειρείν.
Send us Fan MailMost business owners know email marketing matters.So why are so many still avoiding it?In this episode of Imperfect Marketing, Kendra shares two recent conversations with business owners from completely different industries who were facing the exact same challenge: email marketing. One business wasn't sending emails at all because they were worried about annoying customers. The other, a multi-million-dollar company with a long sales cycle, viewed email continuity as one of their most important marketing priorities.The lesson? Whether your customers buy every few weeks or every few years, staying top of mind matters.Kendra breaks down the biggest misconceptions business owners have about email marketing, why open rates aren't the whole story, and how simply showing up consistently can make a significant difference in your growth.In this episode, you'll learn:• Why email marketing remains one of the most effective marketing channels available• The real purpose of email marketing beyond clicks and conversions• Why fear of being annoying is holding many businesses back• How staying visible helps customers remember and choose you• A simple action step you can take this week to reconnect with your audienceIf you've been putting off sending emails because you don't know what to write, you're worried about bothering people, or you're waiting for the "perfect" message, this episode is for you.Subscribe to Imperfect Marketing for practical marketing strategies that help you grow your business without chasing perfection. Looking to leverage AI? Want better results? Want to think about what you want to leverage?Check and see how I am using it for FREE on YouTube. From "Holy cow, it can do that?" to "Wait, how does this work again?" – I've got all your AI curiosities covered. It's the perfect after-podcast snack for your tech-hungry brain. Watch here
In this episode, Barbara discusses: How to stay top of mind by sharing relevant articles, studies, and news instead of generic “just checking in” follow-ups. Why becoming a connector — introducing the right people to one another — is one of the fastest ways to build a trusted, valuable network. The “networking graveyard” of opportunities lost to a missing follow-up, plus a simple 24-hour challenge to reconnect with three people. Key Takeaways: “Networking does not create opportunities — relationships create opportunities, and every meaningful relationship starts with a simple follow-up.” — Dr. Barbara Hales Connect with Barbara Hales: Twitter: @DrBarbaraHales Facebook: facebook.com/theMedicalStrategist Business Website: TheMedicalStrategist.com Email: info@TheMedicalStrategist.com YouTube:@barbarahales LinkedIn: https://www.LinkedIn.com/in/barbarahalesBooks: Content Copy Made Easy 14 Tactics to Triple Sales Power to the Patient: The Medical Strategist TRANSCRIPT Welcome & Sharing Value as a Follow-Up Dr. Barbara Hales 0:02 Hi, welcome to another episode of Marketing Tips for Doctors. I’m your host, Dr. Barbara Hales, and this is part two of We’ve Met. Now, what becomes a valuable source of information when it comes to following up and being top of mind for the people that you’ve met? Here’s another simple way to stay connected without feeling awkward or intrusive. Whenever you come across an interesting article, a new study, an industry trend, or a breaking news story that relates to someone’s interests or professions? Send it to them. A brief note is all it takes. I saw this article and thought of our conversation at the conference. Given your interest in concierge medicine, I thought you might find it interesting, and this breaking healthcare story reminds me of our discussion a few months ago. You don’t need a reason beyond that. In fact, these small touchpoints are often more meaningful than formal networking follow-ups because they demonstrate that you were paying attention. They show that you remember who the person is, what matters to them, and what challenges they’re facing over time. People begin to associate you with useful information, thoughtful insights, and genuine interests. You become more than a name on a business card or a connection on LinkedIn; you become a trusted resource, and every time you provide value without asking for anything in return, you are making another deposit into that relationship bank account. I particularly like this section because it gives listeners a practical action step. Most people think networking means checking in. The smartest networkers do something different. They share a value that keeps them visible, memorable, and helpful all at once. Become a Connector Several years ago, I met two professionals at different times, both of whom were talented, both of whom were smart, and both of whom were trying to solve similar challenges. One day I realized they needed to know each other, so I sent a simple email, John, I’d like you to meet Susan. Susan, I’d like you to meet John. I think the two of you would enjoy connecting. That was it. No commission, no hidden agenda, no benefit to me. Months later, one of them called. That introduction had evolved into a collaboration that eventually created opportunities for both of them. What struck me wasn’t the business outcome; it was the reminder that one of the most valuable things we can do is to become a connector. You don’t have to be the smartest person in the room. Sometimes your greatest value is simply helping the right people find one another. The lesson people remember is the person who opened the door, who becomes a connector. One of the fastest ways to build a powerful network is to stop asking what I can get and start asking who I can help. When you introduce people to opportunities, resources, and relationships. Something remarkable happens. You become memorable, you become trusted, you become valuable. The people who are most respected in. Professional circles are often not the ones who are the most successful people. They’re the most helpful people. The Long-Term Value of Being Helpful A physician once reached out after hearing one of my presentations. We spoke briefly, nothing formal, no consulting agreement, no major discussion, just a conversation. A year passed, then one day I received an email. He had referred someone to me. When I thanked him, he said something I’ll never forget. Barbara, you took the time to help me when you did not have to. I never forgot that. Think about that. The referral didn’t come from a sales funnel; it didn’t come from advertising; it came from a relationship, and relationships often operate on a timeline we can’t predict. The lesson is never to underestimate the long-term value of being helpful today. Don't Let Opportunities Die in the Networking Graveyard I want you to imagine a giant cemetery, not for people, but for opportunities every day. Opportunities die because nobody follows up: potential partnerships, friendships, referrals, speaking engagements, job offers, and collaborations. They all disappear because one person assumes that if they’re interested, the other will contact them, who assumes exactly the same thing, and the opportunity quietly vanishes, not because anyone said no, but because nobody said anything. I’ve often wondered how many life-changing opportunities have been lost because two good people simply fail to send one email, one text, one LinkedIn message, one follow-up note. Don’t let your opportunities die in the networking graveyard. At one conference, I met two individuals on the same day. Both handed me their cards. Follow-Through Beats Talent Dr. Barbara Hales 7:46 The first person followed up the next morning. He thanked me for the conversation, mentioned something we had discussed, shared an article he thought I’d enjoy, no sales pitch, no pressure, just value. The second person never followed up at all. A year later, I remembered the first person immediately. I couldn’t even remember the second person’s name, the difference was not talent, the difference wasn’t intelligence, the difference wasn’t credentials, the difference was follow through. The lesson is that relationships don’t grow from introductions; they grow from intentionality. Networking Is for Introverts Too Many people believe networking belongs to extroverts. I disagree. Some of the best networkers I’ve ever met were introverts. Why? Because they listen, they ask thoughtful questions, they remember details, they make people feel heard. Networking isn’t about working the room; it’s about working the relationship. You don’t need to meet 50 people; you need to genuinely connect with a few. In fact, I’d rather have five meaningful professional relationships than 500 superficial contacts. A LinkedIn Connection Is Not a Relationship Let me gently challenge something. A LinkedIn connection is not a relationship; it’s simply a digital handshake. Many people believe networking happened because they clicked connect. It didn’t. The relationship starts afterward. Did you send a message? Did you connect? At the conversation, did you provide value? Did you learn something about the person? Did you stay in touch? Technology can facilitate relationships; it cannot replace them. Staying Connected Through Shared Value Here’s another simple way to stay connected without feeling awkward or intrusive whenever you come across an interesting article, a new study, an industry trend, or a breaking news story that relates to someone’s interest or profession: send it to them. A brief note is all it takes. I saw this article and thought of our conversation, or given your interest in healthcare marketing, I thought you’d find this interesting, or this breaking story reminded me of a discussion we had a few months ago. These small touchpoints demonstrate something powerful: they show that you were listening, that you remember, and that the relationship matters. Over time, people begin to associate you with useful information, thoughtful insights, and genuine value, and every time you provide value without asking anything in return, you are making another deposit into that relationship bank account. Networking Ends — Relationships Begin I want to leave you with this. The most valuable relationships in my life rarely began with a grand strategy. They began with a conversation, a moment of kindness, a willingness to listen, a thoughtful follow-up, a simple act of generosity. Years later, those small moments often became referrals, friendships, collaborations, speaking opportunities, and professional growth. So the next time you leave a conference, a networking event, a medical meeting, a podcast interview, or even a chance encounter with someone interesting. Don’t ask what I can get from this person. Ask what I can contribute to this relationship, because networking ends when the event is over. Relationships begin when the follow-up starts, and that’s the answer to today’s question. We’ve met now, what? Now you build something meaningful. Your 24-Hour Challenge Before we finish today, I’d like to give you a simple challenge. Within the next 24 hours, think of three people you’ve met in the last year, maybe someone you met at a conference, maybe someone you connected with on LinkedIn, maybe a former colleague, a physician you admire, a podcast guest, or someone you had a meaningful conversation with but never followed up. Pick three names, then send a message, not a sales pitch, not a request, not a favor, just a genuine note. Tell them you enjoyed meeting them, share an article that reminded you of them, congratulate them on something they’ve accomplished, or simply ask how they’re doing. That’s it. Three messages, three deposits into your relationship bank account. You never know which conversation may lead to a friendship, a referral, a collaboration, a speaking opportunity, a new patient, a new client, or an opportunity that changes the direction of your career. Remember, networking does not create opportunities, relationship creates opportunities, so it’s not networking, but relationships that create opportunities, and every meaningful relationship starts with a simple follow-up. If today’s episode resonated with you, I’d love to hear about it. Closing Remarks Dr. Barbara Hales 14:59 Send me a message in the comments and tell me about the most valuable professional relationship you’ve built and how it began. You may discover, as I have, that some of the most important opportunities in life started with a conversation that almost never happened. Thank you for joining me today on Marketing Tips for Doctors. I’m your host, Dr. Barbara Hales. Until next time, keep building trust, keep building relationships, and keep making a difference. Until next time. The post We've Met Now What's Next Part 2 first appeared on The Medical Strategist.
Στο 208ο podcast της στήλης Business & Marketing Tips της Athens Voice με τίτλο «Στο επιχειρείν, η περιέργεια είναι αρετή» μιλάμε για μια ιδιότητα που συχνά παρεξηγείται, αλλά στην επιχειρηματικότητα μπορεί να γίνει πραγματικό ανταγωνιστικό πλεονέκτημα. Η περιέργεια δεν σημαίνει αδιακρισία, ούτε κουτσομπολιό, ούτε άσκοπες ερωτήσεις. Σημαίνει διάθεση να καταλάβεις καλύτερα πώς λειτουργεί η επιχείρησή σου, τι αλλάζει στην αγορά, τι κάνουν οι ανταγωνιστές σου και τι βιώνουν οι άνθρωποί σου. Στο podcast αυτό αναλύουμε γιατί η περιέργεια συνδέεται με την καινοτομία, την εγρήγορση, την προστασία της εικόνας της επιχείρησης και τη φροντίδα προς την ομάδα. Από την αμφισβήτηση παλιών διαδικασιών μέχρι την παρακολούθηση του ανταγωνισμού και των online κριτικών, ο περίεργος επιχειρηματίας βλέπει πράγματα που οι άλλοι προσπερνούν. Γιατί στο επιχειρείν, όποιος δεν ρωτά, δεν μαθαίνει. Και όποιος δεν μαθαίνει, αργά ή γρήγορα μένει πίσω.
In this episode, Barbara discusses: Why networking is really about what happens after the introduction—because relationships, not contacts, are where the real value lives. The simple “48-hour rule” and no-ask follow-ups that make you instantly stand out, since almost no oneactually does them. How to treat every relationship like a bank account—making genuine deposits of value and kindness long before you ever ask for anything. Key Takeaways: “Networking ends when the event is over. Relationships begin when the follow-up starts.” -Dr. Barbara Hales Connect with Barbara Hales: Twitter: @DrBarbaraHales Facebook: facebook.com/theMedicalStrategist Business Website: TheMedicalStrategist.com Email: info@TheMedicalStrategist.com YouTube:@barbarahales LinkedIn: https://www.LinkedIn.com/in/barbarahalesBooks: Content Copy Made Easy 14 Tactics to Triple Sales Power to the Patient: The Medical Strategist TRANSCRIPT Introduction: We’ve Met… Now What? Dr. Barbara Hales 0:00 Hi, welcome to another episode of Marketing Tips for Doctors. I’m your host, Dr. Barbara Hales. Today we’re talking about something that almost nobody teaches us—not in medical school, not in residency, not in business school, not even at most networking events. We’re talking about what happens after you’ve met someone. You attend a conference, you exchange business cards, you connect on LinkedIn, you have a wonderful conversation—and then nothing. Weeks pass, months pass, years pass, and the connection quietly disappears. That’s why today’s episode is called We’ve Met… Now What? Networking isn’t just what happens during the introduction. Networking is what happens after it. The introduction is simply the beginning of the story. The relationship is where the value lives. Today, I’m going to share practical follow-up strategies that work, but I also want to share three stories that taught me something important. People rarely remember your elevator pitch. They remember how you made them feel. A Lost Badge and a Lesson in Kindness Several years ago, I attended a healthcare conference. Like many conferences, there were hundreds of attendees. Everyone seemed to be collecting business cards like children collecting baseball cards. Near the end of the day, I noticed a woman standing alone near the registration desk. She looked frustrated. She had misplaced her conference badge and was worried because she needed it to attend an evening reception. I helped her retrace her steps. We searched a few meeting rooms. Eventually, we found it tucked under a chair. She was relieved. We chatted for maybe five minutes—nothing remarkable, no business discussion, no sales pitch, no strategic planning, just two people having a conversation. A year later, completely out of the blue, she reached out. Her organization was looking for someone with expertise in healthcare communications and patient engagement. She remembered me—not because I handed her a brochure, not because I gave her a perfect elevator pitch. She remembered me because I helped her during a stressful moment. That interaction led to introductions, opportunities, and relationships that lasted well beyond that conference. The lesson: people may forget what you said, but they rarely forget kindness. A Contact Is Not a Relationship Here’s a controversial statement: most networking doesn’t fail because people can’t meet others; it fails because they never follow up. Think about it. How many business cards have you collected over the years? How many LinkedIn connections do you have? How many names sit in your phone that you haven’t spoken to in years? A contact is not a relationship. A relationship requires attention, just like a garden. If you plant seeds and never water them, nothing grows. The 48-Hour Rule Here’s the 48-hour rule. One of the simplest things you can do is follow up within 48 hours. Send a message, keep it simple: “Great meeting you at the conference. I enjoyed our conversation. I’d love to stay connected.” That’s it. No sales pitch, no proposal, no immediate request. You’re simply continuing a conversation. Most people don’t do this, which means when you do, you immediately stand out. The Handwritten Card Years ago, a physician I met at an event sent me a handwritten Christmas card—not an email, not a newsletter, not a marketing piece, a simple handwritten card. Inside, he wrote, “Barbara, it was a pleasure meeting you this year. Wishing you and your family a wonderful holiday season.” That was it. No agenda, no hidden ask, no business proposition, just kindness. Over the years, we exchanged occasional notes. Sometimes months would pass, sometimes years, but every interaction was genuine. When someone later asked me if I knew a physician they should connect with, his name immediately came to mind—not because he marketed himself, not because he promoted himself, but because he stayed present, because he stayed human. The lesson: being memorable often has nothing to do with being impressive. It has everything to do with being thoughtful. Relationships Are a Bank Account I love thinking about relationships as a bank account. Every interaction is either a deposit or a withdrawal. Many professionals make a withdrawal immediately: Can you refer patients? Can you hire me? Can you introduce me? Can you buy my service? But they haven’t made any deposits yet. Successful relationship builders do the opposite. They make deposits first. They share an article, offer encouragement, congratulate someone on an accomplishment, make an introduction, and provide value without expecting immediate return. Eventually, trust accumulates, and trust is the currency that creates opportunities. People often tell me, “Barbara, I don’t want to bother people.” Thoughtful Follow-Up Is Not Bothering Dr. Barbara Hales 8:06 I understand that, but thoughtful follow-up does not bother someone. Nobody is annoyed by “Congratulations on your promotion,” “I saw your article and thought of you,” “Your recent presentation was excellent,” or “Hope you’re doing well.” That’s relationship-building, and relationship-building is never out of style. Every Conversation Matters Many years ago, I met a young student who was exploring a career in healthcare. We spoke briefly. I offered some encouragement and answered a few questions. That was it—nothing dramatic, no expectation of ever seeing that person again. Several years later, I received a message. The student had become a healthcare professional. In the message they wrote, “You probably don’t remember me, but years ago you took time to talk with me when I was trying to figure out my future. That conversation meant more than you know.” I sat there reading that message with tears in my eyes because I genuinely didn’t realize the impact that brief interaction had. We often underestimate the effect we have on people. A few encouraging words, a few minutes of attention, a little kindness—sometimes those moments stay with people for decades. The lesson: every conversation matters. You never know which connection will become meaningful, and you never know whose life you may influence simply by showing up as a decent human being. Relationships Create Opportunities—Networking Just Creates Introductions One of the biggest misconceptions about networking is that networking creates opportunities. I don’t think that’s true. Relationships create opportunities. Networking simply creates introductions. The opportunity comes later—often much later, sometimes years later. That’s why the goal isn’t to collect contacts. The goal is to build genuine relationships. After meeting someone, send a short note within 48 hours. Connect on LinkedIn and include a personal message. Share a useful article related to your conversation. Congratulate them when they achieve something. Introduce them to someone who may help them. Check in every few months. Remember birthdays or work anniversaries. Be genuinely curious about their success. Most of these take less than five minutes, yet almost nobody does them consistently. Conclusion: Build Something Meaningful As we wrap up today, I’d like to leave you with this thought. The most valuable relationships in my life did not begin with a transaction—they began with a conversation, a shared moment, a small act of kindness, a genuine interest in another person. So the next time you leave a conference, a networking event, a medical meeting, or even a chance encounter with someone interesting, don’t ask “How can this person help me?” Instead, ask, “How can I continue this relationship?” Because networking ends when the event is over, and relationships begin when the follow-up starts. And that’s the answer to today’s question: We’ve met… now what? Now you build something meaningful. Thank you for joining me on Marketing Tips for Doctors. I’m Dr. Barbara Hales, the Medical Strategist. Until next time, keep building trust, keep building relationships, and keep making a difference. The post We've Met Now What's Next first appeared on The Medical Strategist.
In this episode, Alex Quin and Michelle Chia return to the podcast after a brief hiatus to share personal and professional updates, discuss the realities of entrepreneurship, and break down the healthy habits that help them sustain long workdays without burning out. From sleep, exercise, nutrition, and stress management to setting boundaries, journaling, and personal growth, they offer practical insights for entrepreneurs looking to build successful businesses while protecting their health and well-being.Episode Outline:[00:00] Welcome Back and Life Updates[02:15] Agency Growth, New Clients, and New Books[04:20] Why We Chose Healthy Habits for Entrepreneurs[08:05] Sleep, Recovery, and Long-Term Performance[10:12] Taking Breaks, Walking, and Staying Active[12:25] Time Blocking and Productivity Systems[14:15] Setting Boundaries With Clients[16:05] Learning to Say No[17:35] WHOOP, Oura Ring, and Health Tracking[19:05] Michelle's Cortisol and Stress Story[21:40] Nutrition, Hydration, and Managing Stress[23:10] The Tarzan "Swinging Vines" Concept[25:05] Becoming Your 2.0 Self[26:40] Journaling, Books, and Personal Growth[27:50] Habits We're Trying to Change[28:40] Final Thoughts and Closing RemarksWisdom Nuggets:Sleep Is a Competitive Advantage: Entrepreneurs often treat sleep like a luxury instead of a necessity. Alex and Michelle remind us that better decisions, sharper focus, and sustainable growth all start with proper recovery. The goal isn't to work more hours—it's to make your hours more effective.Protect Your Energy: Being available 24/7 may feel like great customer service, but constant accessibility creates burnout. Setting healthy boundaries with clients, coworkers, and even family members allows you to show up at your best when it matters most.Track Your Health Like Your Business: Most entrepreneurs obsess over revenue, sales, and analytics while ignoring their own health metrics. Monitoring stress levels, sleep quality, blood work, and recovery can help identify issues early and improve long-term performance.Let Go to Level Up: Growth often requires releasing habits, relationships, or routines that no longer serve your future. Like Tarzan swinging from one vine to the next, you have to let go of the old before you can fully grab onto new opportunities.Become Your Next Version: Success isn't about staying the same person and hoping for different results. The habits, mindset, and behaviors that got you here may not be enough to get you where you want to go next. Continuous self-improvement is a requirement, not an option.Power Quotes"Your heart rhythm is a very important thing that people don't even pay attention to." - Alex Quin"It's okay to say no and it's okay to put yourself first." - Michelle ChiaConnect with Michelle:Instagram: (https://www.instagram.com/michellechia)Linkedin: (https://www.linkedin.com/in/michelle-chia1/)Connect With the Podcast Host Alex Quin:Instagram: (https://www.instagram.com/alexquin)Twitter: (https://twitter.com/mralexquin)LinkedIn: (https://www.linkedin.com/in/mralexquin)Website: (https://alexquin.com)TikTok: (https://www.tiktok.com/@mralexquin)Books Mentioned:Atomic Habits — James ClearThe Road Less Stupid — Keith J. CunninghamThe Surrender Experiment — Michael A. SingerNever Split the Difference — Chris VossHow to Market Your Restaurant Online — Alex QuinThe Digital Marketing Dictionary — Alex QuinPolo's Day at the Park — Alex Quin & Michelle's children's bookOur CommunityInstagram: (https://www.instagram.com/hustleinspireshustle)Twitter: (https://twitter.com/HustleInspires)LinkedIn: (https://www.linkedin.com/company/hustle-inspires-hustle)Website: (https://hustleinspireshustle.com)*This page may contain affiliate links or sponsored content. When you click on these links or engage with the sponsored content and make a purchase or take some other action, we may receive a commission or compensation at no additional cost to you. We only promote products or services that we genuinely believe will add value to our readers & listeners.*See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Dave Charest. Summary of the Dave Charest Interview In this episode of Money Making Conversations Masterclass, Rushion McDonald interviews Dave Charest, Director of Small Business Success at Constant Contact, a leading digital marketing platform. Charest discusses the rising wave of entrepreneurship, the foundational importance of email and direct‑to‑customer channels, common mistakes new business owners make, and how AI is reshaping small‑business marketing. He provides practical guidance on marketing consistency, channel selection, building community relationships, and using technology to scale. Throughout the conversation, Charest emphasizes that while small businesses often lack marketing expertise, they possess a valuable advantage: real, human relationships that can be strengthened through consistent communication. Purpose of the Interview The purpose of Rushion McDonald’s conversation with Dave Charest is to: 1. Educate new and aspiring entrepreneurs Charest breaks down the basics of digital marketing—email, social, SMS—and how to begin building a strong marketing foundation. 2. Highlight the key trends driving the entrepreneurship boom He explains motivations like work–life balance, independence, and financial potential that inspire people to launch businesses. 3. Provide practical, actionable marketing advice Especially around consistency, choosing marketing channels, and building direct customer relationships. 4. Introduce how AI can simplify and amplify marketing Charest showcases tools that help business owners quickly generate content, develop campaigns, and analyze customer behavior. Key Takeaways 1. Direct relationships (email/SMS) outperform social media Email offers ownership, stability, and higher ROI—unlike social platforms that can change algorithms or visibility overnight. Charest stresses that “the money is in the list.” 2. You don’t need huge numbers to be effective Small businesses often see high open and engagement rates because followers know and trust them. 3. Consistency matters more than platform choice Whether you choose Instagram, LinkedIn, TikTok, or email, the biggest driver of marketing success is showing up regularly. 4. Start small—don’t overwhelm yourself One of the biggest mistakes entrepreneurs make is trying to do everything at once. Begin with the basics and grow steadily. 5. Community is a crucial marketing asset Local businesses thrive when they maintain strong connections with nearby businesses, customers, and community networks. 6. Entrepreneurs face challenges—but resilience wins Charest notes that small business owners rarely have a “Plan B,” which pushes them to adapt and continue learning. 7. AI is transforming small‑business marketing Constant Contact offers tools to: Generate emails and content Summarize content for social Build full marketing campaigns Analyze behavior from large email lists to recommend actions Notable Quotes (from the transcript) Here are direct paraphrases and key phrases—not copyrighted material but drawn from the transcript: On email vs. social “There’s a $36 return for every $1 invested in email—but what matters is that you own the relationship.” “If a social platform goes away, so does your following. Email is a direct line.” On audience size “Big numbers aren’t necessary—small lists can see 50% open rates and strong engagement because those people actually care.” On entrepreneurship motivations “People want better work‑life balance, independence, and financial potential.” On mistakes “A big mistake is trying to do too much at once. Start small and stay consistent.” On community “Digital marketing should extend real relationships—not replace them.” On choosing platforms “Where your audience spends time matters, but so does where you can show up consistently.” On AI’s role “AI can generate emails, build campaigns, and analyze audience data—saving you time for what you’d rather be doing.” #SHMS #STRAW #BESTSupport the show: https://www.steveharveyfm.com/See omnystudio.com/listener for privacy information.
Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Dave Charest. Summary of the Dave Charest Interview In this episode of Money Making Conversations Masterclass, Rushion McDonald interviews Dave Charest, Director of Small Business Success at Constant Contact, a leading digital marketing platform. Charest discusses the rising wave of entrepreneurship, the foundational importance of email and direct‑to‑customer channels, common mistakes new business owners make, and how AI is reshaping small‑business marketing. He provides practical guidance on marketing consistency, channel selection, building community relationships, and using technology to scale. Throughout the conversation, Charest emphasizes that while small businesses often lack marketing expertise, they possess a valuable advantage: real, human relationships that can be strengthened through consistent communication. Purpose of the Interview The purpose of Rushion McDonald’s conversation with Dave Charest is to: 1. Educate new and aspiring entrepreneurs Charest breaks down the basics of digital marketing—email, social, SMS—and how to begin building a strong marketing foundation. 2. Highlight the key trends driving the entrepreneurship boom He explains motivations like work–life balance, independence, and financial potential that inspire people to launch businesses. 3. Provide practical, actionable marketing advice Especially around consistency, choosing marketing channels, and building direct customer relationships. 4. Introduce how AI can simplify and amplify marketing Charest showcases tools that help business owners quickly generate content, develop campaigns, and analyze customer behavior. Key Takeaways 1. Direct relationships (email/SMS) outperform social media Email offers ownership, stability, and higher ROI—unlike social platforms that can change algorithms or visibility overnight. Charest stresses that “the money is in the list.” 2. You don’t need huge numbers to be effective Small businesses often see high open and engagement rates because followers know and trust them. 3. Consistency matters more than platform choice Whether you choose Instagram, LinkedIn, TikTok, or email, the biggest driver of marketing success is showing up regularly. 4. Start small—don’t overwhelm yourself One of the biggest mistakes entrepreneurs make is trying to do everything at once. Begin with the basics and grow steadily. 5. Community is a crucial marketing asset Local businesses thrive when they maintain strong connections with nearby businesses, customers, and community networks. 6. Entrepreneurs face challenges—but resilience wins Charest notes that small business owners rarely have a “Plan B,” which pushes them to adapt and continue learning. 7. AI is transforming small‑business marketing Constant Contact offers tools to: Generate emails and content Summarize content for social Build full marketing campaigns Analyze behavior from large email lists to recommend actions Notable Quotes (from the transcript) Here are direct paraphrases and key phrases—not copyrighted material but drawn from the transcript: On email vs. social “There’s a $36 return for every $1 invested in email—but what matters is that you own the relationship.” “If a social platform goes away, so does your following. Email is a direct line.” On audience size “Big numbers aren’t necessary—small lists can see 50% open rates and strong engagement because those people actually care.” On entrepreneurship motivations “People want better work‑life balance, independence, and financial potential.” On mistakes “A big mistake is trying to do too much at once. Start small and stay consistent.” On community “Digital marketing should extend real relationships—not replace them.” On choosing platforms “Where your audience spends time matters, but so does where you can show up consistently.” On AI’s role “AI can generate emails, build campaigns, and analyze audience data—saving you time for what you’d rather be doing.” #SHMS #STRAW #BESTSee omnystudio.com/listener for privacy information.
In this episode, Barbara discusses: Why many successful-looking practices still struggle financially behind the scenes. ● How doctors canidentify the kinds of patients they truly want to serve. ● The hidden cost of attracting the wrong cases into a busy schedule. Key Takeaways: “A packed waiting room doesn't mean a profitable practice — the real success comes from attracting the right patients and building the right referral relationships.” — Dr. Barbara Hales Connect with Barbara Hales: Twitter: @DrBarbaraHales Facebook: facebook.com/theMedicalStrategist Business Website: TheMedicalStrategist.com Email: info@TheMedicalStrategist.com YouTube:@barbarahales LinkedIn: https://www.LinkedIn.com/in/barbarahalesBooks: Content Copy Made Easy 14 Tactics to Triple Sales Power to the Patient: The Medical Strategist Profitable Practice vs Busy Practice Dr. Barbara Hales 00:02 Hi, welcome to another episode of Marketing Tips for Doctors. I’m your host, Dr. Barbara Hales, and today we have Dr. David Romani with us. Welcome to the show. Dr. David Romani 00:16 Thank you for having me. I appreciate it. Dr. Barbara Hales 00:19 There’s a dirty secret in healthcare that nobody talks about: a packed waiting room does not mean a profitable practice. Dr. David Romansky spent over 25 years figuring out why, first as a clinic owner, then as the founder of Doctor Referral Institute. He works with healthcare practices across multiple specialties, helping them build referral systems that consistently bring in the right cases, not just more cases. Well, let’s get into it. Dr. David Dr. David Romani 00:58 Sounds good. Thank you for the intro. Dr. Barbara Hales 01:01 How is it that you decided upon doing this referral system? What got? Dr. David Romani 01:11 Yeah, good question. So, actually, is in my own practice, so this is back early, probably know, probably 2530 years ago, we were working on getting into a publication that was pretty popular for our demographic that we were looking for, and we finally got into this big publication, was actually called Suburban Women, that went to probably about 80,000 women household in the area, who was a big target for our practice. So we ran the ad, and we’d met every week with our team, and I’d had working for me, and so the phone was ringing off the hook, and I asked my office manager, So how’s that new ad going? And she said, It’s going awful. I go, what do you mean, the phone’s ringing off the hook? She’s like, yes, we’ve had tons of phone calls, but we really only had two cases that are really what we want to see, not only cases that are appropriate, but also on the business side, the appropriate payer mixes. Understanding Referral Relationships Dr. Barbara Hales 03:20 Why do great doctors still struggle to grow even today? Despite the fact that there is supposedly a shortage of doctors, Dr. David Romani 03:30 It’s education. It’s really what it is. It’s education of not only, I guess, from a doctor’s standpoint of it’s truly understanding the business side, because if you think about, as a provider, we’ve always been taught, you know, patients first, patient everything, which is exactly what we’re talking about. We want to make sure patients are being taken care of, but on the business side, we need to take a step back and look at our actual practice, right? Because if you think about the person who walks through the door as an owner of the practice, whether it is exactly the case you want to see, or if it’s something that maybe is not an appropriate fit for what you’re doing, either condition, pay, or mix. You’re the only one affected. Everybody else makes the same amount of money, right? Whether it’s the front desk, referral coordinators, office managers, assistants, or whatever else, everybody gets paid the same. You do not. Dr. Barbara Hales 04:32 What do referring providers actually base their decisions on? Dr. David Romani 04:37 Good question, and a lot of it has to do with people they know and people they can relate to, right? So, we do have some people who will say, you know, I do work on those relationships, and we show up, you know, every, you know, couple of times a year and bring something to them. Well, they see patients every week, right? And so every week they’re seeing people, so we want to make sure we’re staying on top of them and communicating with them. Seeing the Right Patients Dr. Barbara Hales 05:32 You’ve, you’ve talked about the busy trap. Why a full schedule doesn’t mean a profitable practice. What do you mean by that? Dr. David Romani 05:42 Well, because if you think about it, I’ll give you a perfect example. We have a client who will retire in about six years. He said he wants to be able to retire in, and he says that right now in my practice, I have a waiting list of about 5 to 6 months or 5 to 6 weeks to get in to see me yet. If I actually looked at it, because one of the assignments I gave him said, Look at your practice and understand actually the demographics of it, and 35% of his practice is full of cases that are really not what he should be seeing, right? They’re not really the kinds of cases they want to see in their office. Dr. Barbara Hales 06:42 I see. Well, you also talk about how your best referral sources aren’t sending you patients. That seems like a country contradiction. If they’re the best referral sources, how could they not be sending you patients? Dr. David Romani 06:56 Because they don’t understand exactly who to send those cases to, right? So, this happens a lot, right? They may have the demographic that’s perfect for you, but you’ve not been there in front of them to educate them on exactly what you do. Dr. Barbara Hales 07:32 I see. Well, how do you stop seeing the wrong patients? Dr. David Romani 07:37 Well, and the biggest thing is going to be is that first thing again is understanding what you want to see, right, and not so much that, but really the demographic is finding out, okay, what are you good at, who has those cases, and then building and nurturing those relationships with those appropriate providers. Dr. Barbara Hales 08:30 Well, don’t you have to see all the patients referred to you? Dr. David Romani 08:35 Of course, you can’t go in and not tell people not to come into your practice, right? You can’t say that, but if you educate the referring providers again, of, hey, guess what, this is exactly the case I’m looking for. Dr. Barbara Hales 08:55 And do you have a, you know, like you wash my back, wash yours in terms of you referring patients to them as well? Dr. David Romani 09:04 No, we don’t. We don’t set that up as far as a reverse expectation for any of our clients. Building a Referral System Dr. Barbara Hales 09:38 Well, as is, you know, with your name implying Doctor Referral Institute, this is more beneficial for the patients themselves than for the physicians. How do you get your name out there so patients at. As well as doctors know who to come to. Dr. David Romani 10:03 Yep, good question. Yeah, so for all the work we do, we deal directly with the doctors themselves. All of our clients are specialists, so think of anyone in the medical or dental industry. Does not matter who they are; if they can receive a referral, they can be a client of ours. Dr. Barbara Hales 11:44 Okay, so you come into an area that you may not have been in before, as you are expanding, and you, you know, go to speak to the doctors. How do you get in, how do you get in the door? Dr. David Romani 12:04 Great question. Yeah, and remember that’s the number one question I get from everybody. How do you get in the door? Right, we’ve been there before, because you think about even in my practice, yours, you know, the gatekeepers’ responsibility is to keep you out, right? Dr. Barbara Hales 14:13 Well, that certainly makes sense. Do you, do you run webinars or any type of educational programs to attract prospective physicians. Dr. David Romani 14:26 Yeah, so we do different, all kinds of different items for that. We do different things with us on social media, across different aspects, and in webinars. We also offer, for any of them, which is pretty powerful, is a free referral evaluation. Dr. Barbara Hales 15:48 Well, that certainly sounds extremely helpful. So, are what about patients that can only go to certain providers based on their insurance participation, does that enter into your service as well? Dr. David Romani 16:08 Absolutely, yeah, that’s part of the educational process, right? Helping Doctors Grow Their Practice Dr. Barbara Hales 16:37 I say, let’s say you are considering me as a client. Tell me, you know, like, tell me what your spiel would be that would make me just say, you know, I have to do this. Dr. David Romani 17:09 Well, part of the difference is understanding that we’re not a marketing company that hasn’t been there, right? I’ve been in your shoes, right? As far as a provider goes to understand that nuance. Dr. Barbara Hales 20:09 In getting to know all the doctors in a particular area. Can you help a physician who says, you know what, what service is lacking that by taking it, I would be unique, or what am I offering that is unique that nobody else is doing? Dr. David Romani 20:30 Yeah, absolutely, yeah, we do look at that. So, we have, we have quite a bit of data as far as the market share goes, and we don’t have every provider in the country, but pretty close. Dr. Barbara Hales 21:43 Yeah, I think that may be one of your most valuable services, like as a practicing physician. Like, I know what I provide; I don’t really know what everybody else, you know, in my specialty is providing. Dr. David Romani 22:06 Yeah, absolutely. No, and it’s big, because if you think about it, the workflow of patients that’s out there, right, they’re looking, the referring providers looking for a solution, because they can’t treat them, they got to go somewhere, right. Dr. Barbara Hales 22:46 Absolutely, well, this has been a wonderful conversation, and for all you listeners out there who feel this is the service for you. How can they reach you? Dr. David Romani 23:02 Yeah, we have numerous different ways. So, our website is Referrals for doctors.com Dr. Barbara Hales 23:28 Well, that’s great. Thank you so much for being with us today. Dr. David Romani 23:33 Thank you for your time, Doc. I really appreciate. The post Why Busy Practices Stay Broke first appeared on The Medical Strategist.
In this episode, Barbara discusses: Why most business owners are using AI the wrong way — and how to shift from “tool usage” to AI-powered systems. How Ronnie automated repetitive admin work and saved 10–15 hours every week. Why identifying your biggest business pain point is the best place to start with AI. Key Takeaways: “AI should not replace the human connection in your practice — it should remove the repetitive work so doctors can spend more time building trust, relationships, and better patient care.” — Dr. Barbara Hales Connect with Barbara Hales: Twitter: @DrBarbaraHales Facebook: facebook.com/theMedicalStrategist Business Website: TheMedicalStrategist.com Email: info@TheMedicalStrategist.com YouTube:@barbarahales LinkedIn: https://www.LinkedIn.com/in/barbarahalesBooks: Content Copy Made Easy 14 Tactics to Triple Sales Power to the Patient: The Medical Strategist TRANSCRIPT (242) Introduction to AI for Business Owners Dr. Barbara Hales 0:02 Hi, welcome to another episode of Marketing Tips for Doctors. I’m your host, Doctor Barbara Hales, and today we have a special guest named Ronnie Toronto. She is the founder of One Woman. A woman shows a community how to help women business owners bring AI into their work strategically, in a language that feels like theirs. Her mission: no woman should have to figure AI out alone now. This is big, because you know every day you hear about AI doing new things, and every day there’s a new type of AI, whether it’s the three different divisions of Claude or Nano Banana or one of many, many AI types, and each one you know is known to do something better than any of the others, so you know it can get really confusing, especially if you want it to help you out in, in your business, you know, AI isn’t just Chat GPT anymore. Her method starts with the pain, not the tools. She does not ask a business owner which AI to buy; she asks which task is killing her this month, today. She walks us through how she built her own AI-run business and where any solo practitioner should actually start. Welcome to the show, Ronnie. Ronnie Toronto 1:59 Hi, welcome, and thank you for the opportunity to be here with you and share about some of my work. How Ronnie Got Started with AI Dr. Barbara Hales 2:10 How did you get involved in AI to begin with? Ronnie Toronto 2:15 Um, as I think, as like everyone else, I saw AI ads and AI all around the news and the platform at Instagram and Facebook, and like I felt left behind, and because like I knew a CGPT, but I didn’t know how really to use it, and everybody say like, oh, it’s the best thing, it’s it’s helped me in my business, so I just started to explore more and more, and read, and to take process, and I like surround myself with people that use AI as a victim and not only as a tool, and and then from that moment and on I realized that I can change my entire business with AI. Life Before and After AI Automation Dr. Barbara Hales 3:10 Tell us, what a week in your life looked like before AI, and what it looks like now. Ronnie Toronto 3:18 So, before AI, I was doing all of the admin tasks, and all of all of the tests, actually alone, like I did everything manually, and if it’s to spend like between 10 to 15 hours a week on on building reports for clients, and and now I can actually say that, like, AI build me the same report, the exact same system, but even better to send to clients without me needing to operate a single file, like he can do everything for me, and it’s actually same between 10 to 15 hours a week, only for one task. The First Task, Ronnie Automated Dr. Barbara Hales 4:09 What was the very first task you handed over to AI, and what happened? Walk us through that, I Ronnie Toronto 4:28 What was the first task that I gave to AI to do for me, because I thought it’s like taking a lot of time and a lot of effort, and to actually uploading the same, the same numbers through Google Sheets manually all day long take me a lot of time, and so I think that was my biggest pain point, and but I didn’t, I mean to say that I didn’t automate my. Our business, because I do believe in humanity, and I do believe that we need to do some stuff in the business, because in them the client chooses me because of who I am, and not because the AI can do it, and I chose four pain points to automate it, and there are 1000 in a business. AI Morning Brief and Email Prioritization Dr. Barbara Hales 5:25 You get something called a morning brief in your inbox every day. Tell us what it is, who built it, and how it changed your mornings. Ronnie Toronto 5:42 Okay. I don’t know if a lot of people in the podcast know about what is it, but you can use clothes and clothes have a clothes and you have code a cloud code, so I’m using Power right now, and I build a skill like you have your own system that you teach her how to be new, so I build my co-work to do the same thing that I’m doing manually, so every morning when I wake up, Co-op already builds for me the priorities that I have on my email, like who is the most important to answer, who I can actually ignore, and so he, he built for me this, and that I can see what is the urgent stuff in my business, what I need to answer, and I don’t need to just go through 40 or 20 or even five emails anymore. It’s just in, and when I wake up and open the computer, it’s already building for me. It’s already showing me what I need to do next in the morning, without me having to start reading and exploring what was happening when I closed the computer last night. Building an AI Stack Beyond ChatGPT Dr. Barbara Hales 7:01 Most people think AI just means ChatGPT. What is actually in your AI stack, and what does each tool do for you? Ronnie Toronto 7:16 And so I was starting to say that what I’m using isn’t a tool, and it’s not that I’m trying, like, to sell another product, but when you’re using AI at JGPT, you’re using one tool, like you pay $30 months for one tool, they do one thing, but the co-work that I’m using, the AI that I’m using right now, it’s a system that you pay, that you pay, you pay $20 but $20 a month, but you can have unlimited tool that, like, is built for you, and that you can operate with your entire business, and to reduce the amount of time that you spend on the same repetitive test, but is one tool that do every, like, it’s one tool, but inside with unlimited rule. Yeah, it’s magic. What is Common AI Mistakes Business Owners Make Dr. Barbara Hales 8:28 What is the biggest mistake you see business owners making with AI right now? Ronnie Toronto 8:40 I think the biggest one is that people that business actually they are not replaced by AI but being separated by AI because again it’s easy to use JGP team to ask him the same question but in the end you need to build operation, you need to build AI that is like your team, and you need to ask yourself not how I’m using AI, it’s actually how AI helping me to replace my pain point to reduce my repetitive test, like how he’s walking without me needed to touch the computer, need to use or ask him over and over again the same question, because I’m not asking for my tool to build me report, he know the co-work, know to send an email to each client every Sunday, and every, and every month, actually, like it’s weekly, it’s daily, weekly, and monthly. He knows how to send the reports along without me needing to tell him, “Oh, you need to send reports. He knows how to open Google Sheets. How to build the same report that clients like to see and send it to the mail with the sentence that and summarize with text that the clients want and like to see. What is one How to Avoid AI Overwhelm Dr. Barbara Hales 10:17 What is the biggest thing that could save them from the mistakes that they’re making with AI, Ronnie Toronto 10:30 I would say that they need to stop using it as a tool, they need to start exploring more than only chp and ask themselves what can help me to reduce the time that I’m spending or or even to eat, like I know it’s sometimes very nervous, like it’s become nervous like to just using Instagram or Facebook or LinkedIn, and see the ads popping up with AI, and then become confused where to start, what to do. So just stop anything. What is your biggest pain point? And from that point on, explore what can help you replace this pain point with a tool with AI. The Vision Behind One Woman Show Dr. Barbara Hales 11:26 Tell us about the one-woman show that you have. I understand that’s a community. Ronnie Toronto 11:33 Yes, so one more show is for women in business and a movement that turns women business owner from traditional operation using AI as a tool into AI powered operate with their team running in the background, and so it’s helping business women to see there is more, and like I was attending in a lecture a few months ago, and 90 90% of the people in the room were women, and most of them knew what is AI, but none of them know how to actually use it. So I realized that there is a gap on the market, and it’s important that business women out there will become one and actually understand how to speak with AI in more in a feminine language, language in a way that we can understand how to use it, and I didn’t find it, so I realized that if I didn’t find it, maybe I can open one and help other women out there to understand a bit more about AI and how to use it correctly, What Happens Inside the One-Woman Show Community Dr. Barbara Hales 12:46 So what happens inside the One Moment Show, Ronnie Toronto 12:52 And so right now, I am trying to share as much information as I can about how I automated my business, and most of it is for free. I even launch a small, a small course that actually explore how to, how to use the co-work, how to do the same thing that I did to automate, to automate like 70% of my business right now, and I’m trying to share all the time my progress, and my system, and how to use different tools out there, and what is more, what is more fit for you and for your business, and yeah, how to operate AI. Future Plans for Coaching and Community Growth Dr. Barbara Hales 13:39 So, will there be a coaching program in the future? Ronnie Toronto 13:43 Oh, yes, I hope I can do a Zoom call, like once a week, so more and more women can share and explore how they use it, and I can give some tips and actually talk with business owners out there. Yeah, something that I really, really want to do Two Practical AI Tips for Business Owners Dr. Barbara Hales 14:09 for the listeners that we have on the show. Could you give us two helpful tips that they could implement right away? Ronnie Toronto 14:22 and one stop using certificated and just I and yes, explore co-work and second thing is that something that I’m doing, I’m asking this every AI that I’m using, I’m asking AI to ask me questions, because as much as AI is a wonderful tool, you need the magic of humanity, and if we don’t go into ask for ChatGPT or co-work or whatever you use to ask us. To ask us questions, we are going to start thinking. I think it’s very, it’s very important for us to continue thinking and not to give the AI to do the work for us and to do it together as a team. Using AI Chatbots for Customer Support Dr. Barbara Hales 15:16 Do you also show people how to use and create chatbots? Ronnie Toronto 15:22 Yeah. yes, yes, I’m doing, I yeah, I help some businesses to do it as well, and I don’t have a website to do a chat, but it’s actually very helpful to some businesses to have, because it’s reduced the amount of time that you spend on answering the same repetitive questions that you have from clients, so you just upload all of your base knowledge to there, and they, I know how to answer the client for you, so yes, How to Join the One Woman Show Community Dr. Barbara Hales 15:58 How can people find you if they would like to join the one-woman show, and can anybody join? Ronnie Toronto 16:12 Everyone can join. I know that I’m speaking only for women, but I think that men also, if they need help, I would be more happy to help them, and you can find me in LinkedIn as Ronnie Toronto. And also, if you have school or you want to sign up for school, you just search One Woman Show AI, and you can find me there. Yeah, Expanding the Community Beyond Women Dr. Barbara Hales 16:38 okay. Well, you’ll also be able to see that in the, in the show notes, but if a guy approached you, he said, “Well, I know that you have this thing going on for women, but I’d like to learn too. So, you would accept them into the pack. Ronnie Toronto 16:55 Yes, I might even open a new pack, a new community for everyone. Ronnie Toronto 17:00 Yeah, I would be happy to help everyone. Yeah, Final Advice and Closing Remarks Dr. Barbara Hales 17:04 okay. Great. Is there any last bit of advice that you would like to say that I didn’t ask, or did we go Ronnie Toronto 17:15 on? I think no, I think I. I hope I have explained everything clearly. Yeah, Dr. Barbara Hales 17:24 Well, you know, listeners, if there’s something that you’re unsure of, then we are giving you the way to reach Ronnie, and you could just ask her directly. So, thank you very much for being on the show today. This has been another episode of Marketing Tips for Doctors with your host, Dr. Barbara Hales. Till next time. Ronnie Toronto 17:53 Thank you. The post Women, and the AI Revolution first appeared on The Medical Strategist.
Two-thirds of consumers say sustainability matters when choosing what to buy. Learn how to equip your tasting room team with simple, authentic talking points that help guests connect with your values and turn every interaction into a memorable brand experience. Resources: Apply for SIP Certified Wine Marketing Tips eNewsletter Real Stories, Real Impact SIP Certified Marketing Toolkit Tell Your Sustainable Story Online Course Support the Podcast: Make a Donation Vineyard Team Programs: Juan Nevarez Memorial Scholarship - Help students from vineyard families pursue higher education Online Courses - Earn DPR and CCA hours with expert-led sustainability trainings SIP Certified - A trusted third-party certification proving your sustainable practices with science-backed standards Sustainable Ag Expo - Join top experts at the premier winegrowing event of the year Vineyard Team Membership - Connect with a community advancing sustainable winegrowing
In this episode, Dr. Corey Malnikof discusses: Scaling from one clinic to 24 locations Building a patient-focused clinic culture Marketing strategies that work for doctors AI, SEO, and social media marketing Advice for growing a successful practice Key Takeaways: “Marketing works best when it comes from authenticity. If you truly love helping people, then marketing simply becomes sharing that passion with your community.” – Dr. Corey Malnikof “Scaling a practice requires systems, leadership, and the willingness to step into uncertainty before growth happens.” – Dr. Corey Melnikov “Doctors don't always need bigger budgets to grow. Many of the best patient acquisition strategies are free and relationship-driven.” – Dr. Corey Malnikof Connect with Corey Malnikof Email: drcorey@palmercare.com Business: palmercaregroup.com Twitter: @palmercaregroup @coreymalnikof Connect with Barbara Hales: Twitter: @DrBarbaraHales Facebook: facebook.com/theMedicalStrategist Business Website: TheMedicalStrategist.com Email: info@TheMedicalStrategist.com YouTube:@barbarahales LinkedIn: https://www.LinkedIn.com/in/barbarahalesBooks: Content Copy Made Easy 14 Tactics to Triple Sales Power to the Patient: The Medical Strategist TRANSCRIPTION (241) Building a Patient-Focused Chiropractic Brand Dr. Barbara Hales: “Welcome to another episode of Marketing Tips for Doctors. I’m your host, Dr. Barbara Hales. Today, you’re in for a rare treat. We have Dr. Corey Malnikov here with us. He is the CEO of Palmer Care Group, a healthcare organization operating 24 chiropractic clinics across the whole United States. He is an entrepreneur, speaker, and leader known for building high performing teams, scalable systems, and world class patient experiences. Today we’re going to dive into what actually works when it comes to marketing for doctors, how to attract the right patients, grow your practice, and build something that truly scales. Welcome to the show.” Dr. Corey Melnikov: “Thank you for the introduction. Always fun to hear all of that in 111 share. Thank you.” Dr. Barbara Hales: “When you first started out, did you see patients at that time?” Dr. Corey Melnikov: “Yeah, no, I was a.. I’ve been in practice for 21 years. I saw patients probably up to about seven or eight years ago, I had about 10 clinics at the time, and so I was a full-time guy. I loved seeing patients that they literally had to kind of rip it out of my hands for me to stop, but I kept cutting back. I kept.. I went from full-time to Monday, Wednesdays, and then just Mondays, and then I think I got to the point where I had a patient laying down, I was listening to what my doctors were saying, I was listening to the front desk, I was thinking about the other clinics, and I just felt bad for not being there 100% for the patients, and so, yeah, it’s been probably seven eight years, and I’ve been running the clinics instead of in it, but is there a long time?” Dr. Barbara Hales: “What made your practice unique in compared to other chiropractic offices around? Did you have multiple streams of income? Where were there additional services that others didn’t provide? Were there products that you felt your patients could use? Like, what is it that made you different,” Dr. Corey Melnikov: “yeah. And I will say, you know, with 24 clinics, you know, when doctors are into different things, we do have all sorts of different techniques and instruments and things that we use on patients, but really, what makes us different is I always tried to create this atmosphere, you know, I was a big Starbucks junkie in the beginning, you know, and I was trying to open a practice, and you know, I thought I’d graduate, put a shingle up, you know, the Red Sea would part, patients would line up, I’d take care of them, and the reality, like most, most entrepreneurs find out, is you open up, and then you know nothing. So I studied a lot, I studied Amazon, I studied Nordstrom, I studied the Ritz, I studied Disney, and I studied Starbucks, and Starbucks talked about how Starbucks was meant to be the third home, right? You had home, you had work, and then Starbucks,” Dr. Barbara Hales: “but no, I thought no drive-through, right?” Dr. Corey Melnikov: “Right, exactly, no drive-thru, but I thought, you know, a chiropractic clinic, a wellness clinic, should be the third home, not Starbucks. And so I kind of wanted to create this atmosphere, and I was always really big into personal and professional development for my doctors, for my staff, and even for my patients. So we tried to build a place, and we always talked about when patients come into our place, if their anxiety is high, we’re going to lower their anxiety to peace, and if their energy is low, we’re going to bring their energy up. And so for us, it was all about the experience, the second you walked through the door, the way you were greeted, the way you were treated, the way your case was managed, and how we kind of had an impact on every aspect of your life, emotional, physical, chemical, and treatment. And so that was the goal, and for me, that’s what’s made us different. It’s just the culture and the place we created,” Scaling From One Clinic to 24 Locations Dr. Barbara Hales: “that’s wonderful. Now, before you had your first offshoot, you must have been a little bit nervous about doing that. Would opening up another location divide my patients, or would I succeed? You know, walk me through that, and how, and how you did succeed.” Dr. Corey Melnikov: “Yeah, I had no intentions of having 24 clinics. I had every intention of opening one clinic and trying to make it as successful as humanly possible, being a big part of the community and making that who I was. The reality was I opened a clinic, didn’t know what I was doing, figured out what I was doing, and then very fast grew it. I had been renting a room while I was waiting for my clinic to get built with from another chiropractor, and when he kind of saw how fast I built it, he said, “You know, my friend is selling a practice, I’ll go buy it, I just need you, you can be 5050 partners, no money, and you just fix it, and so that second clinic. Was just kind of like I couldn’t do anything else in my current clinic. My wife was about to join me, so we couldn’t, we couldn’t fit any more patients there. So the second clinic was like literally completely unpredicted, but man, it was fun. You know, I got to drive down, I was about 45 minutes away, go to this clinic that was, you know, pretty much failing, and then take it from where it was and grow it up, and so, yes, it was scary, but I’ll tell you, the scarier step wasn’t that second one, because the first one was successful, the second one was just fixing, but I went from two clinics to four clinics in a blink, and the scary part of that was, you know, I had no money, and then I started to make a little bit of money. Then we got the second clinic, and then I started to make a little bit more money, and I got four clinics, and I have negative money. So that was where I learned about the scariness of expansion. You know, when you, when you want to expand and you want to scale, you just, you have to be willing to step into this world of fear, where you’re going to take a few steps backwards before you step forwards, and that’s kind of been not to go off subject, but that’s been the whole thing, right? I went from money to no money, and then from four clinics to 10 clinics, where I went way backwards, and then got caught up, and then from 10 clinics to 20 clinics, and every time we make a massive growth, now I have to expect that fear and expect that, and just be willing to make that jump and be prepared.” Dr. Barbara Hales: “What’s really interesting is, I think many people hearing your story would think, well, by the time you got to the second or third one, you had, you had it down, and it was just going to be gravy after that.” Dr. Corey Melnikov: “Yeah, yeah. No, you know, it changes, you know. Five clinics is you right? I can see patients full time and still have my fingers on everything, but it’s not me anymore, right? There has to be a C suite. There has to be an infrastructure that I built and pay for for people to run our systems and run our marketing and run our HR and to run our everything, so with every clinic you add, you are limiting your ability to accomplish the job that you would normally do, and now you have to replace yourself with somebody who is paid and trained by you, so it’s a learning curve, because none of us, you know, on this podcast, I think your listeners, the doctors, none of us are trained entrepreneurs, trained businessmen, trained business women, we just have to learn as we go and study as hard as we can, and all of it’s a learning curve, but it’s a fun ride if you take” Dr. Barbara Hales: “it, when you started realizing that other people would be taking over the roles that you once were actively doing. Did you feel bad about it, or were you just so excited that it didn’t matter?” Dr. Corey Melnikov: “No, no, you know, you don’t want to let go of those. You grip them, death grip those. Not only do you not want to give them up, but then you know you have to learn very quickly that you can’t micromanage, right? So, like, I’m going to allow you to do second interviews and decide if this person has the ability to do the job, and I have to be able to, like, not give my approval on every employee that gets hired, and that is a very difficult thing to do, so no, every step along the way, every time you hand something off, you know, yes, you watch it a bit in the beginning, but you have to have the ability to not watch it if you want to grow, and that’s very difficult.” Marketing Strategies That Actually Work for Doctors Dr. Barbara Hales: “So, what would you say to them about that?” Dr. Corey Melnikov: “Yeah, so there’s so much, it’s never ending. I mean, you know this with all the people that are on this podcast, there’s just so much great stuff out there, but it really, for me, becomes very dependent on geography, because digital marketing is absolutely amazing, and it is so deep now. I mean, yes, you can do Instagram posts, Facebook posts, LinkedIn posts, Twitter posts, YouTube posts, there’s Google post, there’s Google ads, and all that stuff works amazingly. You’ve got to learn all of that and use all of that, but there’s some geographies, like I have some geographies in Texas, that are, have such a congested digital footprint, like so many people in that congestion, that the ROI and the responses for that, you know there’s no way I could scale clinics there if that was what we did, so like in Northern Virginia, I’ll spend a lot of money on Google Local and Google Ads, and on boosts on some of our social media, so that would become very well known in the, in the neighborhoods, versus you know, in Texas, what works very well is being out in the community, meeting all the professionals that I can refer to, and that can refer to me, that are doing health screenings at different health fairs, that are doing lunch and learns in different companies, and so we use all kinds of tactics. Now, do I also do some digital marketing in Texas? Of course, but I don’t spend a lot, and do I also do all the other things in Northern Virginia? Yes, but I don’t push it a lot, you know. You’ve got to figure out what’s working. I think you know when I talk to people on the phone and they’re trying to get their marketing to work. I think part of the problem is they’ve got 15 different things going, and then these don’t work, so they try this and this doesn’t work, so they try this. You know, you got to focus in, and if, if, if somebody else can get this marketing to work in your area, so can you. So, instead of quitting it, dive into it, you know, learn why, why it’s not working, what you can do to make it work.” Dr. Barbara Hales: “Absolutely, and you know people are, so you know, scrambling for AI in their practice, without realizing that some of the old school techniques really work the best, and that it’s not something that they should forget about. People, after all, want to have a relationship with you, they want to actually see you, talk to you and hear what your views are, so you know, getting out there and introducing yourselves to people, both you know, prospective patients, but also to physicians in the area that can refer to you.” Dr. Corey Melnikov: “Yeah, doctors and professional referrals. I mean, we talked to this about our doctors all the time, if the only thing you did was have two lunches a week with referral partners, and you did that every week, you’d have 104 lunches a month, and if 10% of those people like you, that’d be 10 people sending you patients every month. So there’s professional referrals, is one of the most amazing things. I will say old school is kind of funny, because we just started doing some postcards again. Now that’s from like a decade ago. I’m going to tell you, the response, the response in some of our areas on like these postcards is insane. So, there is some old school stuff.” AI, Social Media, and Modern Healthcare Marketing Dr. Corey Melnikov: “And AI, I right now, by the way, also, I mean, I know everybody wants to dive into it, and I think they should. AI, right now, is the wild wild west, because there’s nobody knows for sure, but we do know that feeding it, and doing, you know, AI, oh, doing, doing the search engine optimization, which is now for AI, is absolutely amazing. I think if I can give one piece of advice on something like AI, and even, you know, social media marketing, and things like that, I think that doctors, because we were, we want to be doctors, and that we don’t want to be the professional marketer. Too many times, doctors will go out and find this is the best company to do AI marketing for me. This is the best company to do lead generation for me, and they like hand it off and forget it. So, the one thing I would say is you’ve got to learn it right, and it’s not that hard. You can jump on YouTube and say, you know, put in a video, teach me how to do AI SEO, you can go into Chat GPT and just say, “Tell me the top 100 things I need to know. You really have to learn how to do it. So, I always like lead generation AI. I learn how to do it to the point that I’m dangerous enough that I could do it, and then I don’t. And then I hire a company, because then I can watch what they’re doing, and I can make pivots, and I can give suggestions, and I don’t just take the results for what they are. So, so get into AI marketing, get into all this stuff, but for the love of God, know what you’re doing first.” Dr. Barbara Hales: “Absolutely. How actively involved are you in creating videos for your patients on the sites” Dr. Corey Melnikov: “I I’m actively involved in, and by that I mean like maybe twice a month I get with our social media people, and they shoot videos with me, so that’s about as active as I am. And then they do all the editing and posting and everything for group, which is kind of the umbrella. The individual clinics is me giving them what I want them to record and do right, and then I have a separate crew that then edits and posts those, but at the end of the day I’m really just looking at how many posts are we doing, when are they going up, what are the statistics, what are the results. So I’m all KPI driven.” Advice for Doctors Growing Their Practice Dr. Barbara Hales: “That’s great, so what advice would you give to our, you know, physicians and chiropractors that are listening today? You know, like two pieces of advice that they could implement right away.” Dr. Corey Melnikov: “Yeah, well, number one, you know, when I talk to chiropractors and they’re like, I don’t have enough new patients, or I talked to functional medicine, I talked to any of these guys, and I don’t have enough new patients, right. And then it’s, I don’t have the budget for it, because there’s, there’s so much stuff that’s free. You can right now shoot videos and post it on six different platforms. You can right now go stop by an office and drop your cards and meet a professional. You can right now go bring bagels and coffee to a bank before they open. Introduce yourself and tell them about your clinic. There’s so many free things you can do right now. If you don’t have enough new patients, it is just because you are not trying hard enough. It exists. You just have to do it, and no one can make you do it. But you could post 50 posts on social media right now, if you wanted to, right, and talk about who you are, you know, talk about what you do, and your community will absolutely love it. And then, you know, the only other thing I would tell you is, you know, have a goal, like, okay, I don’t have enough new patients for the love, like, what is enough new patients, and why did you pick that number, like, and if that’s your number, give me the action steps of how you’re going to get it. So, there’s a million ways to get new patients, right? If you, if you’re stuck and your brain is like, I can’t come up with one, then go on Chat GPT, Chat GPT, and say, give me 25 ways to get new patients right now that cost me nothing, and then you can do it, but work towards a goal, right? Say, I want 27 new patients this month, and here’s the action steps I’m going to do. You do those two things. I just don’t know how you can’t have enough new patients.” Dr. Barbara Hales: “Do you have a program yet on how to instruct physicians to follow in your footsteps?” Dr. Corey Melnikov: “Yeah, that’s good question. No, right. So we have all the programs for all of our doctors and CAS, you know. For me, right now, it’s just that there’s so many people that reach out about what we’re doing. My thought process was, let me just give it out for free, let me answer any questions. There’s really nothing for me to gain from this, except for, hey, doctors are helping a whole lot of people. I want you to help a lot of people. I want you to do more, and if I can be of any help for you to do that, then do it. Use me.” Dr. Barbara Hales: “That’s wonderful. So, what else would you like to tell our listening audience that maybe I haven’t touched upon lately, you know? Yet,” Dr. Corey Melnikov: “Well, you know, your podcast is marketing. You know, the only, the only other thing I’ll say about. Marketing is this. I’ve always looked at marketing is, you know, if you love what you do, if you absolutely love what you do, then marketing is just your extension of your love for what you do out into the community. And how many different ways can you come up with doing that? And if that’s what you’re doing, if the only thing you’re really doing is sharing what you love with the community, because you know it will make an impact. Then all of the negative things that we think of when it comes to marketing, the sales process, the I don’t want to do this, I don’t want to do that, all that goes away because the second you are locked in to all I want to do is help, then that’s all you’re ever doing, you’re just offering your value, and because it’s coming from such an authentic place, it works. It just works, you know. I used to go out to health screenings, and my goal was I wanted to meet one person that I could show them an alternative to maybe a surgery they were doing, and because the only thing I was doing, they were sitting there talking to people about health and wellness. I ended up with all these new patients. It just has to be authentic. You just have to figure out why this means so much to you, and then all you have to do is share that, and that’s all marketing is. It’s just you sharing who you are with the world.” Dr. Barbara Hales “That is wonderful advice. And with that, I would like to thank you for coming here. And listeners, this is, you know, a great guy, as you have seen and heard, and his company is called Palmer Care Group, and you can reach out to him at Palmer Care group.com We’ll also have that in the show notes, in case you don’t know how to spell it, or you probably forget it, as I have said it, but you know this guy has some great moves, and you need to see what he’s done and follow along. If you do that, you’re sure you’re sure there’ll be bumps, but you know what, you’re sure to meet with success. So, thank you so much for being on the show today with us, Corey” Dr. Corey Melnikov “Thanks for having me.” Dr. Barbara Hales 22:10 “This has been another episode of Marketing Tips with the Doctors, with your host Dr. Barbara Hales and Dr. Corey Malnikof. Till next time,” The post Scaling the Patient Experience first appeared on The Medical Strategist.
If you've ever held back from sharing something valuable on your podcast because you were worried people would “just take the free advice and never buy,” you are definitely not alone. And honestly? For a long time, online marketing taught us to believe that giving away too much was a bad thing.But I think the conversation around podcast marketing tips has changed — especially for coaches, consultants, and online business owners who want their podcast to actually generate leads and sales.Because the real issue usually isn't that you're teaching too much. It's that most podcasts are creating nurture-only content that keeps listeners consuming without ever helping them move toward action.And this is where things get really interesting.Inside this conversation, we're unpacking the difference between momentum content and conversion content, why visibility matters more than obsessing over downloads, and how to create episodes that naturally build trust with buyer-ready listeners. Because growing your show is not just about publishing more episodes or chasing podcast growth. It's about creating intentional content that helps the right people see you as the solution.You'll learn how to use discoverability episodes, authority-driven conversations, and relationship-based storytelling to support your podcast business while still delivering genuine value. We're also diving into how podcast SEO, evergreen marketing, and strategic content marketing work together to help convert podcast listeners into clients — without sounding overly salesy or transactional.Theses podcast marketing tips I'm sharing are especially important if you've been trying to market your podcast, improve your podcast monetization strategy, or figure out how to promote a podcast in a way that actually supports long-term business growth. Because listeners today are not looking for endless information. They're looking for leadership, clarity, and someone they trust to help them move forward faster.And that's the shift.The best podcast marketing tips I can share with you are not about giving less away. It's about creating the right content for the right stage of the listener journey so your audience moves from passive listener to engaged buyer more naturally.Join my free live workshop, From Listener to Lead, happening May 26–28 and learn how to attract new clients directly from your podcast with one simple shift to your content strategy: janditchfield.co/listenertolead. These Podcast Marketing Tips will help you build trust, create momentum, and turn your podcast into a true business asset.If your podcast is getting listens… but not bringing in clients? This is for you! I'm hosting a brand-new FREE 3-day live workshop called From Listener to Lead, where I'm going to show you how to turn your podcast into something that actually helps grow your business.Because most business podcasts are built to “put content out there” — not actually bring in leads or sales.Inside this workshop, I'll show you how to:✨ Help the right people find your podcast✨ Create episodes that build trust and lead to sales✨ Plan your next 10 podcast episodes strategicallySo instead of wondering what to post next… your podcast actually starts working for your business.
Friend, I want to talk to you about something that has carried me through the hardest year of my life — something that didn't exist three years ago, and something I almost didn't start because I was scared, tired, and a little bit hurt. In this episode, I'm sharing the full story of how this podcast came to be — including the season I lost my voice trying to be strategic, the prompt from the Lord to come back to my roots, and the prayer call I didn't want to start that has now been carrying me for two and a half years. This is the lesson midlife has taught me, and the one I want to leave you with: you don't find your community. You create it. In this episode, I share: The behind-the-scenes story of my podcast — from Educated, Empowered, Inspired to Marketing Tips for Small Businesses to where we are today as Midlife Made Simple The moment I realized I had lost my voice trying to be "strategic" The fall morning the Lord nudged me to start a prayer call (and why I really, really didn't want to) What two and a half years of weekly prayer has actually looked like — and what we've prayed each other through Why God removes people from your life as preparation, not punishment The one question to ask yourself this week to start building your own community Why going first — and not waiting for reciprocation — is the move The most quoted line from this episode: "You don't find community. You create it." One question to sit with this week: What do I crave? A prayer group? A walking buddy? A monthly dinner with friends? A book club that actually talks about the book? Name it — and then take one small step this week to start building it. Mentioned in this episode:
Social media marketing success starts with understanding your audience, yet most creator-entrepreneurs skip this step entirely. Without that foundation, even consistent creators end up guessing what works, leading to low engagement and missed business opportunities. In this episode of the YAPCreator Series Replay, Hala Taha shares proven insights from experts like Neil Patel, Julie Solomon, and Ken Okazaki to help you understand your audience, create content that converts, and build a loyal, engaged community. In this episode, Hala will discuss: (00:00) Introduction (02:04) Neil Patel on Finding the Right Audience (06:22) Turning Your Audience Into a Business (08:28) Creating Content That Actually Converts (12:55) Understanding What Your Audience Really Wants (17:29) Mastering Your Craft and Building Trust (21:48) Using Data to Guide Your Content Strategy (23:32) The Toilet Strategy for Video Marketing (26:13) Adapting Content Based on Audience Feedback Hala Taha is the host of Young and Profiting, a top 10 business and entrepreneurship podcast on Apple and Spotify. She's the founder and CEO of YAP Media, an award-winning social media and podcast production agency, as well as the YAP Media Network, where she helps renowned podcasters like Russell Brunson, Jenna Kutcher, and Neil Patel grow and monetize their shows. Through her work, Hala has become one of the most influential creator entrepreneurs in podcasting. Sponsored By: Indeed - Get a $75 sponsored job credit to boost your job's visibility at Indeed.com/profiting Shopify - Start your $1/month trial at Shopify.com/profiting. Quo - Run your business communications the smart way. Try Quo for free, plus get 20% off your first 6 months when you go to quo.com/profiting Experian - Manage and cancel your unwanted subscriptions and reduce your bills. Get started now with the Experian App and let your Big Financial Friend do the work for you. See experian.com for details. Intuit - Start paying bills the smart way, not the hard way. Learn more at QuickBooks.com/billpay Huel - Grab nutritionally complete meals you can drink. Get 15% off with code PROFITING at huel.com/PROFITING AT&T Business - Power your small business with reliable connectivity from AT&T. Switch today at business.att.com. Fabric - Protect your family with term life insurance from Fabric by Gerber Life. Apply today in just minutes at meetfabric.com/profiting ZocDoc - Stop putting off those doctors' appointments. Find and instantly book a doctor you love today at Zocdoc.com/PROFITING Blinkist - Turn the world's best nonfiction books into quick 15-minute reads or listens. Grab your free trial plus an exclusive 30% discount at blinkist.com/profiting Resources Mentioned: YAP E226 with Neil Patel: https://youngandprofiting.co/4gqjng0 YAP E325 with Nick Loper: https://youngandprofiting.co/40MTrVM YAP E233 with Oz Pearlman: https://youngandprofiting.co/42DkUMt YAP E292 with Julie Solomon: https://youngandprofiting.co/4jJTpXp YAP E230 with Ken Okazaki: https://youngandprofiting.co/3Ervwnx YAPCreator Replay E1: youngandprofiting.co/YCR-E1 YAPCreator Replay E2: youngandprofiting.co/YCR-E2 YAPCreator Replay E3: youngandprofiting.co/YCR-E3 YAPCreator Replay E4: youngandprofiting.co/YCR-E4 Active Deals - youngandprofiting.com/deals Key YAP Links Reviews - ratethispodcast.com/yap YouTube - youtube.com/c/YoungandProfiting Newsletter - youngandprofiting.co/newsletter LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ Social + Podcast Services: yapmedia.com Transcripts - youngandprofiting.com/episodes-new Entrepreneurship, Entrepreneurship Podcast, Business, Business Podcast, Self Improvement, Self-Improvement, Personal Development, Starting a Business, Strategy, Investing, Sales, Selling, Psychology, Productivity, Entrepreneurs, AI, Artificial Intelligence, Technology, Marketing, Negotiation, Money, Finance, Side Hustle, Startup, Mental Health, Career, Leadership, Mindset, Health, Growth Mindset, SEO, E-commerce, LinkedIn, Instagram, Content Creator, Storytelling, Advertising, Communication, Social Proof, Marketing Trends, Influencers, Influencer Marketing, Marketing Tips, Digital Trends, Online Marketing, Marketing Podcast
For content creators and entrepreneurs alike, staying consistent while avoiding burnout is one of the biggest challenges to long-term growth. Most creators wait for motivation to strike before taking action, and that waiting is exactly what holds them back. In this episode of the YAPCreator Series Replay, Hala and top guests like Jenna Kutcher, James Clear, and Benjamin Hardy reveal how to build unbreakable content creation habits, beat burnout, and grow your audience sustainably. In this episode, Hala will discuss: (00:00) Introduction (01:03) The Power of Starting Before You're Ready (03:43) How Effort Builds Real Motivation (13:32) Winning the Long Game Through Habits (18:58) True Resilience vs. Toxic Resilience (22:10) Batching Social Media Content Efficiently (25:26) Saying “No” to Protect Your Peace and Energy (32:22) Gap Thinking vs. Gain Thinking (42:51) Connecting with Your Future Self (48:40) How to Actively Cultivate Luck Hala Taha is the host of Young and Profiting, a top 10 business and entrepreneurship podcast on Apple and Spotify. She's the founder and CEO of YAP Media, an award-winning social media and podcast production agency, as well as the YAP Media Network, where she helps renowned podcasters like Russell Brunson, Jenna Kutcher, and Neil Patel grow and monetize their shows. Through her work, Hala has become one of the most influential creator entrepreneurs in podcasting. Sponsored By: Indeed - Get a $75 sponsored job credit to boost your job's visibility at Indeed.com/profiting Shopify - Start your $1/month trial at Shopify.com/profiting. Spectrum Business - Keep your business connected seamlessly with fast, reliable Internet, Phone, TV, and Mobile services. Visit https://spectrum.com/Business to learn more. Northwest Registered Agent - Build your brand and get your complete business identity in just 10 clicks and 10 minutes at northwestregisteredagent.com/paidyap Framer - Publish beautiful and production-ready websites. Go to Framer.com/profiting and get 30% off their Framer Pro annual plan. Quo - Run your business communications the smart way. Try Quo for free, plus get 20% off your first 6 months when you go to quo.com/profiting Experian - Manage and cancel your unwanted subscriptions and reduce your bills. Get started now with the Experian App and let your Big Financial Friend do the work for you. See experian.com for details. Bitdefender - Start protecting your business today with Bitdefender Ultimate Small Business Security. Get 30% off your plan at bitdefender.com/profiting Intuit - Start paying bills the smart way, not the hard way. Learn more at QuickBooks.com/billpay Resources Mentioned: YAP E242 with Jenna Kutcher: youngandprofiting.co/40oy6TK YAP E148 with Jeff Haden: youngandprofiting.co/4fMo2sm YAP E265 with James Clear: youngandprofiting.co/4j4khkC YAP E301 with Dr. Aditi Nerurkar: youngandprofiting.co/3PopqGy YAP E130 with Jasmine Star: youngandprofiting.co/4h50Qq5 YAP E206 with Benjamin Hardy: youngandprofiting.co/4j5nbpm YAP E311 with Case Kenny: youngandprofiting.co/4a6KXNz YAPCreator Replay E1: youngandprofiting.co/4sMFe7E YAPCreator Replay E2: youngandprofiting.co/YCR-E2 Active Deals - youngandprofiting.com/deals Key YAP Links Reviews - ratethispodcast.com/yap YouTube - youtube.com/c/YoungandProfiting Newsletter - youngandprofiting.co/newsletter LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ Social + Podcast Services: yapmedia.com Transcripts - youngandprofiting.com/episodes-new Entrepreneurship, Entrepreneurship Podcast, Business, Business Podcast, Self Improvement, Self-Improvement, Personal Development, Starting a Business, Strategy, Investing, Sales, Selling, Psychology, Productivity, Entrepreneurs, AI, Artificial Intelligence, Technology, Marketing, Negotiation, Money, Finance, Side Hustle, Startup, Mental Health, Career, Leadership, Mindset, Health, Growth Mindset, SEO, E-commerce, LinkedIn, Instagram, Digital Marketing, Storytelling, Advertising, Social Media Marketing, Communication, Video Marketing, Social Proof, Marketing Trends, Influencers, Influencer Marketing, Marketing Tips, Digital Trends, Content Marketing, Online Marketing, Marketing Podcast
Neil Patel's origin story involves borrowing from his parents' life savings to keep his startup alive. Not only did his plan work, but he built a million-dollar company, advised companies including Amazon, Google, and Microsoft— and, he paid his parents back. Today, Neil breaks down the money lessons he learned once he made it big. He shares why he still drives a minivan despite being able to afford something bougie, the unusual way he teaches his kids about taxes, and the important distinction he makes between success and wealth. Then, Nicole and Neil get tactical and dig into the future of getting discovered online. Neil explains why traditional search is dead and how to adapt, what founders can do if they have a $0 marketing budget, and the SEO do's and don'ts of naming your business. Check out Nicole's financial literacy course The Money School Find a Financial Advisor or Financial Coach from Nicole's company Private Wealth Collective Watch video clips from the pod on Money Rehab's Instagram and Nicole Lapin's Instagram Check out Answer the Public, the free tool Neil mentioned in this conversation Find more of Neil's work and resources here Here's what Nicole covers with Neil: 00:00 Are You Ready for Some Money Rehab? 01:09 Launching Crazy Egg and Borrowing From Parents 06:42 Next Ventures and Kissmetrics 09:43 Do's and Don'ts of Naming Businesses 15:31 NP Digital's Massive Success vs Personal Success 21:19 Neil's Perspective on Wealth, and the “Big R” Framework 29:32 Hot Takes on Money 30:07 Teaching Taxes Through Ice Cream 32:15 Living with Less and Financial Goals 38:45 Trust Funds and Regrets 42:09 Actionable Digital Marketing Advice for Business Owners 42:26 Choose Your Fighter: Email List, Website or Instagram? 44:59 Why Traditional Search is Dead 46:59 SEO vs AEO 55:29 Marketing Tips for a $0 Budget 01:00:49 Tip You Can Take Straight to the Bank