Podcasts about spaceasaservice

Caleb Parker, Founder of Bold, a Space-as-a-Service brand for entrepreneurs and innovators, presents Season 8 of the #WorkBold podcast, sponsored by TSK.    Over the next 10 episodes of the #WorkBold podcast we will see a new episode each week featuring a leading expert in the commercial real estate industry who will share their insights to help office investors, operators and customers understand how to win in the future of work. We used to work in silos in office spaces, then we learnt that we could do that at home. Now, we only want to work in places we feel that we belong. To achieve this landlords need to create an environment where your team feels inspired, connected and part of a tribe - ecosystems that help us grow.   If you have any questions, feedback or topics you would like to hear covered, contact Caleb on Twitter and be sure to join our LinkedIn newsletter for episode release notifications.   Connect with Caleb on LinkedIn    If you have any questions or feedback on this episode, email podcast@workbold.co Sponsors: Headline Sponsor: TSK TSK creates inspiring workplaces for some of the world's biggest brands across the UK and Ireland. They've been working for 25 years to deliver the best employee experiences and the vision of their clients. Not only do they create great places to work, TSK share workplace content every week from the latest data to inspiring spaces they've designed and built. You can read their latest insights at www.tskgroup.co.uk or check out their LinkedIn and Instagram pages to become a follower, fan and friend. TSK publish weekly thought leadership, research and content featuring their team, clients and partners about workplace, commercial interiors, hybrid working and how others have prospered from investing in workplace. You can check their latest publications and video content in the show notes by signing up to their weekly ‘work made better' newsletter or visit tskgroup.co.uk. Fortune Favours the Bold Bold merges property management & Space-as-a-Service to help office customers grow faster and drive asset value. Bold is a real estate brand owned and operated by NewFlex (www.workbold.co)  Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com) Launch Your Own Podcast A Podcast Company is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch hello@apodcastcompany.com 

Insights from ility at MIPIM with Marcus Moufarrige In this episode, #WorkBold host Caleb Parker is joined by Marcus Moufarrige, CEO of PropTech company, ility. His Dad is the founder of Servcorp, where Marcus spent 25 years as a space operator. The two discuss the lessons Marcus learned building the tech platform for the very first Space-as-a-Service brand, which shaped his vision for digitizing real estate, and ultimately led him to launching Ility 3 years ago. In this episode, we learn how Ility is supporting LGIM across their portfolio, with a shout out to #WorkBold podcast alum, Mark Tyson, and how LGIM are disrupting themselves to create a better customer experience. Marcus goes on to tell us how ility is helping landlords support office customers' hybrid requirements, before unveiling his Bold vision for the future. Connect with Marcus on LinkedIn Connect with Caleb on LinkedIn  If you have any questions or feedback on this episode, email podcast@workbold.co   Value Bombs: What the industry needs to get their head around is that nobody knows what's going to happen in 6 months, or 12 months, or 2 years in any class of real estate. - Marcus Tenant engagement is not an app, it's an outcome. - Marcus A combination of automation and good human services is unbeatable. - Marcus  Future-proofing assets means building a space so that it can be reconfigured and used in dynamic ways. - Caleb Timestamps:  [04:10] Tell us about ility.  It is a framework for digitizing real estate Physical Rights Management - every interaction between a human and a building is a right that can be distributed.  [05:00] How many times have you been to MIPIM?  [05:20] What opportunities are you looking for here at MIPIM?  [06:30] Can you tell us about your work with LGIM?  [07:40] Does your platform help LGIM with flex and Space-as-a-Service? [09:10] What was your lightbulb moment to launch ility and then leave Servcorp?  A combination of automation and good human services is unbeatable. I wanted to take the automation, knowing that it was applicable to broader real estate and that there was demand for that, but my Dad didn't want to go down that path. [13:05] Can you give a practical example of how someone you're working with uses ility?  [15:20] Can you describe what makes you different from a dev shop?  [16:45] What are your ambitions for your company and real estate?  Resources: Get TSK's weekly 'work made better' newsletter Shoutouts:  LGIM Sponsors: Headline Sponsor: TSK TSK creates inspiring workplaces for some of the world's biggest brands across the UK and Ireland. They've been working for 25 years to deliver the best employee experiences and the vision of their clients. Not only do they create great places to work, TSK share workplace content every week from the latest data to inspiring spaces they've designed and built. You can read their latest insights at www.tskgroup.co.uk or check out their LinkedIn and Instagram pages to become a follower, fan and friend. TSK publish weekly thought leadership, research and content featuring their team, clients and partners about workplace, commercial interiors, hybrid working and how others have prospered from investing in workplace. You can check their latest publications and video content in the show notes by signing up to their weekly ‘work made better' newsletter or visit tskgroup.co.uk. Fortune Favours the Bold Bold merges property management & Space-as-a-Service to help office customers grow faster and drive asset value. Bold is a real estate brand owned and operated by NewFlex (www.workbold.co)  Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com) Launch Your Own Podcast Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@kopus.com (www.Kopus.com)

Why MIPIM is So Important for International Relationships, with Brett Million In this episode of the #WorkBold Podcast, Caleb Parker is joined by Brett Million, Head of Strategic Partnerships at NewFlex, the UK's largest Space-as-a-Service operator that deploys the management agreement model. Brett has deep experience in Space-as-a-Service, having served as COO for Regus and managing their growth across the globe in the early 2000s. He is responsible for having created the NewFlex multi-brand growth strategy. In this episode, the two discuss why partnerships are important, how Brett was recruited by NewFlex's CEO to lead their growth strategy and some “behind the scenes” chat on how the Bold transaction took place. Brett announces imminent plans for taking the management agreement model to the European continent in partnership with forward thinking landlords, and how MIPIM has been instrumental in making this possible. Connect with Brett on LinkedIn Connect with Caleb on LinkedIn  If you have any questions or feedback on this episode, email podcast@workbold.co   Value Bombs: The primary mission at MIPIM is to have conversations with friends and very well-known property companies across the continent, and potentially in the Middle East and Asia as well, to launch our international ambitions. - Brett   A big part of MIPIM is having as many face-to-face meetings as you can have while you're but the follow-up afterwards is equally as important, or arguably more important. - Brett There is this constant conversation about carbon output and the question was, “Should people really be flying in for MIPIM?” But the truth is, if we had to do all these conversations separately, we would be flying a lot more. - Caleb Timestamps:  [04:35] What is your role as Strategic Partnership Director?  My role is to work with our team to find clients who want to deploy Space-as-a-Service across assets in their portfolios  [06:00] How did Steve recruit you to join NewFlex?  [07:45] How did you find MIPIM?  [10:30] Can you elaborate on NewFlex's international ambitions?   Resources: Get TSK's weekly 'work made better' newsletter Shoutouts:  Steve Jude, #Workbold Episode - Season 3 Episode 1 Sponsors: Headline Sponsor: TSK TSK creates inspiring workplaces for some of the world's biggest brands across the UK and Ireland, They've been working for 25 years to deliver the best employee experiences and the vision of their clients. Not only do they create great places to work, TSK share workplace content every week from the latest data to inspiring spaces they've designed and built. You can read their latest insights at www.tskgroup.co.uk or check out their LinkedIn and Instagram pages to become a follower, fan and friend. TSK publish weekly thought leadership, research and content featuring their team, clients and partners about workplace, commercial interiors, hybrid working and how others have prospered from investing in workplace. You can check their latest publications and video content in the show notes by signing up to their weekly ‘work made better' newsletter or visit tskgroup.co.uk. Fortune Favours the Bold Bold merges property management & Space-as-a-Service to help office customers grow faster and drive asset value. Bold is a real estate brand owned and operated by NewFlex (www.workbold.co)  Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com) Launch Your Own Podcast Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@kopus.com (www.Kopus.com)

Insights from Cromwell Property Group at MIPIM with Tom Duncan In this episode, Caleb Parker is joined by #WorkBold Podcast alum, Tom Duncan, Head of Research & Investment Strategy from Cromwell Property Group. Tom was a distinguished guest on Episode 7 of Season 6 of the podcast, titled “Why Office Investors Must Act with Conviction in the Current Market”, where we discussed his recent white paper diving into what he called “the age of Space-as-a-Service”. He returned for this MIPIM edition to give us an update on their strategy, including Cromwell's “wooden building” concept. They also talk about taking risks and pursuing innovation in real estate and how to balance that with the need to minimise risk when making huge investments, and Tom shares the 3 M's that drive Cromwell's thinking, and why Space-as-a-Service is such an important concept. Connect with Tom on LinkedIn Connect with Caleb on LinkedIn  If you have any questions or feedback on this episode, email podcast@workbold.co   Value Bombs: The future of the office is much more user-focused, and that requires a different type of space. - Tom Sustainability and environmental factors are going to be key to performance going forward. - Tom We are seeing three areas of opportunity - the 3 M's: Mega trends, Momentum, and Mispricing. - Tom Businesses looking at new spaces are asking, “What is your solution to flex?” - Caleb Timestamps:  [05:15] How are you finding MIPIM so far?  [05:35] What opportunities are you looking for at MIPIM? [06:30] What sort of feedback did you get back from your event at MIPIM?  [07:00] Can you elaborate on Pan-European products?  [08:10] Are you getting a lot of interest from investors?  [08:30] Why would someone want to be in a wood building versus something else? [09:50] Are you seeing investors acting with conviction? [10:50] How does Cromwell balance taking risks and making sure that they're not doing the wrong thing?  [12:10] What can you talk about in regards to your strategy when it comes to Space-as-a-Service?  [15:30] Lenders don't want to hand out finance to a company that is looking at changing some space to flexible working space because it's not wrapped in a long-term lease. What are your views on that?  Resources: Get TSK's weekly 'work made better' newsletter Shoutouts:  Benjamin Bach 22 Bishopsgate Sponsors: Headline Sponsor: TSK TSK creates inspiring workplaces for some of the world's biggest brands across the UK and Ireland, They've been working for 25 years to deliver the best employee experiences and the vision of their clients. Not only do they create great places to work, TSK share workplace content every week from the latest data to inspiring spaces they've designed and built. You can read their latest insights at www.tskgroup.co.uk or check out their LinkedIn and Instagram pages to become a follower, fan and friend. TSK publish weekly thought leadership, research and content featuring their team, clients and partners about workplace, commercial interiors, hybrid working and how others have prospered from investing in workplace. You can check their latest publications and video content in the show notes by signing up to their weekly ‘work made better' newsletter or visit tskgroup.co.uk. Fortune Favours the Bold Bold merges property management & Space-as-a-Service to help office customers grow faster and drive asset value. Bold is a real estate brand owned and operated by NewFlex (www.workbold.co)  Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com) Launch Your Own Podcast Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@kopus.com (www.Kopus.com)

Caleb Parker, Founder of Bold, presents the MIPIM Mini Series of the #WorkBold podcast with 5 incredible guests.    What is the MIPIM Mini Series?  This series of the #WorkBold podcast was recorded during MIPIM, the world's largest real estate conference in Cannes, France. Podcast recordings took place onsite in the #WorkBold mobile podcast studio in the Propel by MIPIM station.  The format of the season is different. It's a mini series, which means shorter episodes and a shorter season with all episodes released at once. You can binge the whole season or listen to them weekly, like you're used to.  Caleb goes one-on-one for the start of the season. On the supply side of the real estate industry, the legend himself Ronen Journo from Hines shares lessons they've learned launching their own spaces, the service brand called The Square. Annie Rinker introduced this to us in Season 2.  We then hear from Ivanhoè Cambridge's Vice-President of Development and Asset Management for Europe, Audrey Camus, talking about commercial real estate's role in creating workplace experiences. Then season six alum, Tom Duncan, returns from Cromwell Property Group, giving us an update on their investment strategy.  Veteran operator turned PropTech CEO, Marcus Mouffarige, shares how he is helping landlords create flexibility, services, and community through his Amenity-as-a-service' platform, ility. Finally veteran operator, Brett Million from Spaces-as-a Service multi-brand operator, NewFlex, shares why landlords are going down the management agreement path at a faster pace than ever before.  The last episode is our highlights of MIPIM episode. Call it a vox pop, if you will.  ​​We asked numerous people from across the industry and across the world for their Boldest predictions on the future of commercial real estate.  Be sure to subscribe, so you don't miss any episodes. You can subscribe via your podcast app or to our LinkedIn newsletter.  Caleb gives a special shout out to David O'Coimin and his team at Nook for making us look good and sound good during MIPIM.  We're thrilled to announce that TSK has returned as headline sponsor for another season. We'll be sharing more from them throughout each episode.  Final shout out to Nicholas Kozubek, Iris Terré Vu, Alexandre Richemond and Filippo Rean from MIPIM for this exciting partnership.  If you have any questions, feedback or topics you want covered contact Caleb on Twitter or LinkedIn.    Resources: MIPIM   Sponsors: Headline Sponsor: TSK TSK creates inspiring workplaces for some of the world's biggest brands across the UK and Ireland, They've been working for 25 years to deliver the best employee experiences and the vision of their clients. Not only do they create great places to work, TSK share workplace content every week from the latest data to inspiring spaces they've designed and built. You can read their latest insights at www.tskgroup.co.uk or check out their LinkedIn and Instagram pages to become a follower, fan and friend. Fortune Favours the Bold Bold merges property management & Space-as-a-Service to help office customers grow faster and drive asset value. Bold is a real estate brand owned and operated by NewFlex (www.workbold.co)  Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com) Launch Your Own Podcast Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@kopus.com (www.kopus.com)

Insights from Hines at MIPIM with Ronen Journo In this episode, Caleb Parker is joined by the legendary Ronen Journo, Head of European Management Services and Operations at Hines, and formerly of WeWork fame. Ronen shares what he has been learning the last 18 months at Hines, and also what the Hines team have noted since Annie Rinker's episode on Season 2 of this podcast in 2020, when she introduced us to their own Space-as-a-Service brand, The Square. Ronen talks about creating intimate relationships with customers and aligning Hines ESG goals with those of their customers.   The top 3 takeaways from this episode are: The spectrum for flexibility is wide Hines doesn't want to “just compete” with WeWork and IWG Flexible spaces that are highly amenitized will be part of every office customer's portfolio going forward Connect with Ronen on LinkedIn Connect with Caleb on LinkedIn  If you have any questions or feedback on this episode, email podcast@workbold.co   Value Bombs: Space-as-a-Service can improve the NOI of a building. - Caleb  Flexibility is what the market needs. - Ronen Businesses are in a true war for talent - to retain talent and to attract new talent - so they have to think beyond just bricks and mortar. - Ronen PropTech is maturing. It's not just a conversation, it's happening. - Ronen   Timestamps:  [05:10] How are you finding MIPIM?  [06:45] In your role at Hines, what opportunities are you looking for at MIPIM?  I joined the firm 18 months ago to get a deep understanding of the Vertically Integrated Model. At MIPIM I am looking to reconnect face-to-face with people in the network and meet new people. I want to expand my awareness of what's going on in the industry and take that back to my team so we can figure out how we can bring more value.  [09:25] You have launched a few locations with The Square, what have you learned so far?  [12:05] Are there any key questions that you're looking for answers on to help form your strategy?  [13:45] Is there a set strategy going forward or are you testing things out right now and seeing what works? [17:00] Is it safe to say that space-as-service will be a crucial part of the portfolio strategy going forward?  [19:45] Have there been any tech solutions that stood out to you or ones that you're looking for right now?   Resources: Get TSK's weekly 'work made better' newsletter   Shoutouts:  MIPIM Fifth Wall MetaProp Annie Rinker  The Square  Hines WeWork   Sponsors: Headline Sponsor: TSK TSK creates inspiring workplaces for some of the world's biggest brands across the UK and Ireland. They've been working for 25 years to deliver the best employee experiences and the vision of their clients. Not only do they create great places to work, TSK share workplace content every week from the latest data to inspiring spaces they've designed and built. You can read their latest insights at www.tskgroup.co.uk or check out their LinkedIn and Instagram pages to become a follower, fan and friend. TSK publish weekly thought leadership, research and content featuring their team, clients and partners about workplace, commercial interiors, hybrid working and how others have prospered from investing in workplace. You can check their latest publications and video content in the show notes by signing up to their weekly ‘work made better' newsletter or visit tskgroup.co.uk. Fortune Favours the Bold Bold merges property management & Space-as-a-Service to help office customers grow faster and drive asset value. Bold is a real estate brand owned and operated by NewFlex (www.workbold.co)  Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com) Launch Your Own Podcast Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@kopus.com (www.Kopus.com)

MIPIM 2022 Highlights This is our Highlights of MIPIM episode, recorded onsite in the Propel by MIPIM area where numerous people from around the world stopped by the #WorkBold mobile podcast nook to share their BOLDEST prediction for the future of commercial real estate.  And what a diverse mix of ideas… We hope this episode inspires you to reflect and think about your own BOLD ideas.  We invite you to share your Bold predictions with Caleb on social media or DM.  To kick this episode off, Caleb shares his own BOLD prediction. Listen in to find out… Connect with Caleb on LinkedIn  If you have any questions or feedback on this episode, email podcast@workbold.co   Connect with our guests from this episode:  Dan Hughes, Alpha Property Insights, S1Ep4 Paul Unger, PlaceTech Richard Bertram, TSK Patryk Wakuła, SONTE Poland Freddy Marcos, rentbrella Caterina Maiolini, SALTO Systems Christian Schmitz, SALTO Systems Theresa Mueller, Trelleum Real Estate  Saminder (Sammy) Pahal, UK PropTech Association  Michael Clark, Wavenet   Timestamps: [03:30] Dan Hughes: Boldest Prediction for the Future of Commercial Real Estate Two predictions:  The future of the office is human driven. Putting technologies into buildings will bring benefits and problems.  [05:45] Paul Unger: Boldest Prediction for the Future of Commercial Real Estate We've seen a lot of the ideas from the consumer world come through into the business world, but we're really only just getting started with consumerization of the real estate business. [07:35] Paul Unger: How are you finding MIPIM? [08:45] Paul Unger: When you come to MIPIM as a media company, what opportunities are you looking for?  [10:05] Richard Bertram: Boldest Prediction for the Future of Commercial Real Estate  The ESG agenda is going to revitalise and radically change property within the commercial sector.  [11:25] Richard Bertram: How are you finding MIPIM? [11:45]  Richard Bertram: What opportunities are you looking for?  [14:05] Patryk Wakuła: How have you found MIPIM?  [14:35] Patryk Wakuła: Boldest Prediction for the Future of Commercial Real Estate The boldest prediction of commercial real estate is that it is going be very eco-friendly.  [16:15] Freddy Marcos: Boldest Prediction for the Future of Commercial Real Estate People will come back to the office.   Properties need to bring more amenities and make it more like home.  Buildings should be green.  [18:25] Caterina Maiolini: How have you found MIPIM?  [19:50] Caterina Maiolini: Boldest Prediction for the Future of Commercial Real Estate  Whatever is going to happen, we shouldn't lose the focus on community. Start with the user and design the journey around that.  [22:00] Christian Schmitz: How have you found MIPIM?  [22:50] Christian Schmitz: What opportunities are you looking for?  [25:20] Christian Schmitz: Boldest Prediction for the Future of Commercial Real Estate Real estate will boom a lot. In the next 2-3 years, we will be rethinking real estate.  [29:00] Theresa Mueller: How have you found MIPIM?  [30:35] Theresa Mueller: Boldest Prediction for the Future of Commercial Real Estate A lot is going to be on blockchain and we must be prepared for change, quickly.  [31:40] Saminder (Sammy) Pahal: How have you found MIPIM?  [32:10] Saminder (Sammy) Pahal: What opportunities are you looking for? [32:40] Saminder (Sammy) Pahal: Boldest Prediction for the Future of Commercial Real Estate The PropTechs will come out of the bunker.  [34:40] Michael Clark: How have you found MIPIM?  [35:00] Michael Clark: Boldest Prediction for the Future of Commercial Real Estate From a tech perspective, I believe everything is amalgamating traditional telecommunications and software, where it's been pretty much two completely separate entities.   Resources: Get TSK's weekly 'work made better' newsletter   Shout Outs: NorNorm National Association of Realtors  Illinois Realtors Louisa Dickins, LMRE   Sponsors: Headline Sponsor: TSK TSK creates inspiring workplaces for some of the world's biggest brands across the UK and Ireland, They've been working for 25 years to deliver the best employee experiences and the vision of their clients. Not only do they create great places to work, TSK share workplace content every week from the latest data to inspiring spaces they've designed and built. You can read their latest insights at www.tskgroup.co.uk or check out their LinkedIn and Instagram pages to become a follower, fan and friend. TSK publish weekly thought leadership, research and content featuring their team, clients and partners about workplace, commercial interiors, hybrid working and how others have prospered from investing in workplace. You can check their latest publications and video content in the show notes by signing up to their weekly ‘work made better' newsletter or visit tskgroup.co.uk.   Fortune Favours the Bold Bold merges property management & Space-as-a-Service to help office customers grow faster and drive asset value. Bold is a real estate brand owned and operated by NewFlex (www.workbold.co)    Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@kopus.com (www.Kopus.com)

Insights from Ivanhoè Cambridge at MIPIM with Audrey Camus In this episode of the #WorkBold Podcast, Caleb Parker is joined by Audrey Camus, Vice President of Development and Asset Management in Europe for Ivanhoè Cambridge, to talk about commercial real estate's role in creating experiences and environments where people feel taken care of.  The two discuss building communities, putting people at the center of the universe, and how a company's brand is represented by the workplace experience and choices they give their employees. Connect with Audrey on LinkedIn Connect with Caleb on LinkedIn  If you have any questions or feedback on this episode, email podcast@workbold.co   Value Bombs: Coming back into the office has to be a better experience than working from home. - Caleb In order for businesses to be competitive, they have to have an experience for people to come into to attract people to their company. But they also have to empower employees and give them the choice of when they come in. - Caleb The younger generation wants flexibility. They need to see each other and to come back to the office, but they want to do it when they want - and when they need - to do it. - Audrey A target of the office today is that it represents the brand of the company. The first thing someone sees during an interview is the place they'll be working. - Audrey A demand that we are seeing across Europe is wanting to have some flexibility with coworking spaces. - Audrey Timestamps:  [05:10] How are you finding MIPIM?  [06:05] What are the biggest drivers behind cities trying to retain their importance amid the flight from cities over the last 2 years?  [09:30] What sort of opportunities are you looking for at MIPIM? [10:40] Is it safe to say that Space-as-a-Service will play a crucial part in portfolio strategy going forward?  [11:35] You are providing great places within your portfolio, do you see it as market by market change? Is it more global or do you see differences?  [13:35] Can you tell us more about your new projects?  [15:00] Have there been any tech solutions that stood out to you or ones that you're looking for right now? Resources: Get TSK's weekly 'work made better' newsletter Shoutouts:  MIPIM Jonathan Pearce - Podcast Episode Stonecutter Court  Tours Duo CIBC Square  Fifth Wall   Sponsors: Headline Sponsor: TSK TSK creates inspiring workplaces for some of the world's biggest brands across the UK and Ireland, They've been working for 25 years to deliver the best employee experiences and the vision of their clients. Not only do they create great places to work, TSK share workplace content every week from the latest data to inspiring spaces they've designed and built. You can read their latest insights at www.tskgroup.co.uk or check out their LinkedIn and Instagram pages to become a follower, fan and friend. TSK publish weekly thought leadership, research and content featuring their team, clients and partners about workplace, commercial interiors, hybrid working and how others have prospered from investing in workplace. You can check their latest publications and video content in the show notes by signing up to their weekly ‘work made better' newsletter or visit tskgroup.co.uk. Fortune Favours the Bold Bold merges property management & Space-as-a-Service to help office customers grow faster and drive asset value. Bold is a real estate brand owned and operated by NewFlex (www.workbold.co)  Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com) Launch Your Own Podcast Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@kopus.com (www.Kopus.com)

Tom Duncan, Head of Research and Investment Strategy for Cromwell Property Group joins Bold Founder Caleb Parker for the seventh episode of Season 6 to discuss Tom's recent publication in Insight Magazine, titled ‘Office 2025: The Next Evolutionary Cycle'. The two discuss how office demand is changing, thus creating a gap between supply & demand, and an abundance of misaligned stock, and what this means for commercial real estate investors. Tom shares how this moment in the market can seem scary, but that office evolution is nothing new, and we're now entering the age of Space-as-a-Service.  Caleb gives a shout out to Samantha McClary for her article on Bold in EG. Connect with Tom Duncan on LinkedIn https://www.linkedin.com/in/tom-duncan-ab9a6724/ Connect with Caleb Parker on LinkedIn  https://www.linkedin.com/in/calebparker/ If you have any questions or feedback on this episode, email podcast@workbold.co Value Bombs: When I read research papers from the real estate community it tends to be from a traditional mindset, but you've come across, dare I say ‘woke' in this. - Caleb I think up-close that the change that we're having at the moment in the market is quite scary for landlords and for investors... but if we zoom out onto a much longer time horizon, I think that gives us more balance that this is just the latest iteration of a constant process of invention and reinvention. - Tom We think what's happened in 2020 is the dawn of the age of Space-as-a-Service. - Tom In order to attract employees, I think offices must work harder and they must give them a better proposition. - Tom I think that we in commercial real estate have to stand up and be champions of this really good company culture and lead by example. - Caleb I just think we in commercial real estate have the opportunity to make such a positive impact on all the communities we go into. - Caleb Resources: TSK Documentary Insight Magazine ‘Offices 2025: The Next Evolutionary Cycle' Article Cromwell Property Group The Economist Magazine  The Economist Podcast MIPIM 2022, Cannes Shout Outs: James Goldsmith Antony Slumbers Dror Poleg  Samantha McClary About Our Guests: Tom Duncan https://www.linkedin.com/in/tom-duncan-ab9a6724/  https://twitter.com/tduncan_insight  Tom Duncan is the Head of Research and Investment Strategy for Cromwell Property Group. In his role, Tom is responsible for setting the research strategy for Cromwell's international platform. His team analyses market economic and thematic change to provide research and advice to the business, its clients and investors on investment opportunities. His advice supports the investment decision making process informs new fund launches and the allocation of capital expenditure with an existing mandate. Tom joined Cromwell in 2021, not long ago from Swiss Life Asset Managers, Europe's largest institutional owner of real estate, where he spent four years and was laterally director of strategy and innovation with research responsibility. Prior to that he spent two years at JLL in the UK as an Associate Director in the Corporate Research Team. Previously, he spent five years working in Australia at Hill PDA, an Economic Consultancy, and Colliers international as head of New South Wales and ACT research. Tom holds Master's degrees in property development from the UTS Sydney and Town and Country Planning from the University of Sheffield. About Our Host: Caleb Parker https://www.linkedin.com/in/calebparker/ Caleb Parker is an American entrepreneur in London, and Founder of Bold (acquired by Newable/NewFlex in 2019).He believes in "challenging the status quo" and is a champion for entrepreneurial and innovative thinking.Caleb has served as founder, Board member, advisor, investor and consultant to numerous startups and small businesses, and has a keen focus on innovation and technology, with interests in the MICE market, Space-as-a-Service, and the future of work.Caleb has been a guest lecturer, speaker, and moderator for topics such as entrepreneurship, the sharing economy, the future of work and commercial real estate at academic institutions and large corporations. He regularly takes the stage at numerous trade conferences as keynote speaker, MC, host or facilitator.Earlier in his career, Caleb was named one of Savannah, Georgia's “40 under 40” business leaders" in 2006 after launching two successful small businesses in the city's booming hospitality industry. A year later he moved to Washington, DC to join the The Regus Group DC management team. In 2009, Caleb co-founded a flexible workspace consulting firm where he brokered flexible workspace and advised businesses on agile working strategies.Caleb is one of the first licensed commercial real estate agents to speak on the flexible working trends and the rise of flexible workspace, and has been quoted in numerous publications. Timestamps [05:00] Tom gives a brief overview of Cromwell and the portfolio. Cromwell Property Group is an international investment manager with $8bn of assets split 50/50 between Europe and APAC. [06:00] What is the background on the research that led to the outcomes in the article ‘Office 2025: The Next Evolutionary Cycle'? The feature of the office was subject to such fierce debate in the industry and in the media more generally, they felt much of that debate was misinformed and subject to overly negative sentiment. Survey data shows that there are benefits for both employee and employer to utilising the office as a working environment.  Working patterns will change to accommodate office and home working, and where people end up working will be based on the tasks they need to complete.  There will be more incentivisation to get people back into the office. [11:00] Can you provide some context on the gap between supply and demand and where does Space-as-a-Service fit in? Employees and building occupiers now hold the power. Landlords should be viewing themselves as service providers to their customers, the occupiers, and this should lead to a physical evolution of the type of space that's provided.  [16:20] Your article quotes “[investors in real estate should] act with conviction to dispose of misalign stock and acquire product, which is, or can be aligned to future occupier demand”. Do Real Estate Investors not usually act with conviction? Real estate can be guilty of ‘herd mentality', meaning they follow the same patterns.  Acting with conviction might mean going against the grain or put themselves in an uncomfortable position based on the narrative at the time.  [18:40] What's your view on building from the ground up versus buying and repurpose? Much of the existing stock will need to be repositioned to make sure that it aligns with what occupiers of today want and occupies as tomorrow as well. Environmental factors mean it will be increasingly difficult to create new buildings from scratch, so repurposing an existing building will be much more environmentally friendly.  [23:30] How does Cromwell look at rolling out Space-as-a-Service across the portfolio? A tailored approach depending on offices, locations and market need.    [24:50] Quickfire round questions. Tom's go to for workplace insight are Antony Slumbers, Dror Poleg, The Economist Magazine and Podcast Tom would like to use a magic wand to see us valuing environmental factors far more highly in real estate. Tom's favourite holiday destination is Brisbane, Australia.  Sponsors Headline Sponsor: TSK TSK creates inspiring workplaces for some of the world's biggest brands across the UK and Ireland, They've been working for 25 years to deliver the best employee experiences and the vision of their clients. Not only do they create great places to work, TSK share workplace content every week from the latest data to inspiring spaces they've designed and built. You can read their latest insights at www.tskgroup.co.uk or check out their LinkedIn and Instagram pages to become a follower, fan and friend. Fortune Favours the Bold Bold merges property management & Space-as-a-Service to drive asset value and help office customers grow faster. Now part of NewFlex (www.workbold.co)  Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com) Launch Your Own Podcast Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@kopus.com Subscribe to the #WorkBold Podcast https://www.linkedin.com/newsletters/workbold-podcast-6868874680095277056/

Stephen Shedletzky, Speaker, Executive Coach & Advisor, joins Bold Founder, Caleb Parker, for our Season 6 debut to discuss why leadership is so important in unprecedented times, and why infinite mindsets are what's needed in commercial real estate to support office customers as we navigate the new ways of working. They talk through why values, beliefs and behaviour should be placed at the centre of the universe, and how leadership will make all the difference to organisations embracing the Future of Work.  Stephen shares his insights on the changes in work culture and how these are impacted by flexible working, and shares interesting research on the motivators that influence employee engagement and performance.  PLUS tune in for a surprise "behind the scenes" chat at the end of this podcast... Connect with Stephen Shedletzky on LinkedIn https://www.linkedin.com/in/stephenshedletzky/  Connect with Caleb Parker on LinkedIn  https://www.linkedin.com/in/calebparker/ If you have any questions or feedback on this episode, email podcast@workbold.co   Value Bombs: You've often heard me say we need to put people at the centre of the universe. Well, Stephen says we should be putting values at the centre of the universe in commercial real estate. - Caleb Parker I think that we often position doing right by people, and doing right by your bottom line as opposing forces. And they are not. - Stephen Shedletzky Organisations exist to serve their end user. Leaders exist to serve their people. When leaders serve their people, people serve each other. - Stephen Shedletzky I think the responsibility of businesses to advance a purpose, to protect people and to generate profit in that order. - Stephen Shedletzky My favourite equation for culture is culture = values x behavior. - Stephen Shedletzky  Integrity is doing what's right, even if it's hard, even if no one's looking. - Stephen Shedletzky Company culture is a bigger threat to commercial real estate and the office then COVID-19 has been, because returning to the office sucks if your company culture sucks. - Caleb Parker The pandemic has pulled the covers off of these bad company cultures that exist in our buildings. - Caleb Parker The very utterance of return to work is offensive. And leaders need to know that their language matters and they ought to strike that from their vernacular. - Stephen Shedletzky  If you give people a higher ceiling and you leave with more trust, you'll let people surprise you for the better. - Stephen Shedletzky Work-life balance is about loving who we are at work and loving who we are at home. - Stephen Shedletzky Our relationship with our boss is more of an impact on our health than that of our relationship with our family doctor. - Stephen Shedletzky Play is the most powerful motivator, two times more powerful than purpose, which is mind blowing for a guy who spent the last 13 years dedicated to purpose. - Stephen Shedletzky I believe that the leaders who are leaning into this flexible working, and have flexible mindsets are assets for their organisations... When the competition is embracing hybrid working, do you think that the leaders who aren't become a liability to their shareholders? - Caleb Parker If leaders themselves aren't doing well, how can you expect their people to do well? - Stephen Shedletzky As leaders, you need to help your people get out of their own way. - Stephen Shedletzky I define a humble leader is someone who knows that there are at least a part of problems they experience and a part of the solutions. - Stephen Shedletzky Resources: LinkedIn Live – The Future of Work with Stephen and Caleb Adam Grants Work Life Podcast Brene Brown Podcasts Checking In with Susan David Podcast Malcolm Gladwell Revisionist History Podcast EvolveOrDie.co Shout Outs: Dave Cairns Liane Davey Michael Kalles Keywords: leadership, teams, culture, values, motivation, return to the office, work, purpose, play About Stephen Shedletzky: Follow Stephen on Twitter and Instagram Every day Stephen wakes up to engage with people in meaningful ways, so that we connect with depth and live in a more fulfilled world. He supports humble leaders – those who know they are both a part of the problems they experience and a part of the solutions they can create – who intend to put their people and purpose first.  Feeling stifled on his own corporate track, Shedletzky was introduced to Simon Sinek's work and was immediately inspired by it. He met Simon in 2010 and became the fourth person to join his team. He began answering fan email and became the first person outside of Simon to lead his social media efforts. He moved on to hold the roles of Chief of Staff, and Head of Brand Experience, Training & Development. Leading a global team of speakers and facilitators at Simon Sinek, Inc., Stephen worked to ensure the team's culture, products and communications authentically reflected the organization's most deeply held values and beliefs. He also had the opportunity to narrate the audiobook for Simon Sinek's book, Find Your Why: A Practical Guide for Discovering Purpose for You and Your Team.  Stephen has led hundreds of keynote presentations, workshops and leadership development programs. Though Stephen still works to share Simon's message, helping to create a more inspired, safe and fulfilled world, he also works to advance his own thought leadership on leadership, culture and psychological safety through keynotes, writing, coaching and advising.  Stephen has worked with leaders and organizations around the world and serves clients in any industry where human beings work. Stephen graduated from the Richard Ivey School of Business with a focus in leadership, communication and strategy and received his coaching certification from The Coaches Training Institute.  Stephen lives in Toronto with his wife and two young children. About Caleb Parker https://www.linkedin.com/in/calebparker/ Caleb Parker is an American entrepreneur in London, and Founder of Bold (acquired by Newable/NewFlex in 2019).He believes in "challenging the status quo" and is a champion for entrepreneurial and innovative thinking.Caleb has served as founder, Board member, advisor, investor and consultant to numerous startups and small businesses, and has a keen focus on innovation and technology, with interests in the MICE market, Space-as-a-Service, and the future of work.Caleb has been a guest lecturer, speaker, and moderator for topics such as entrepreneurship, the sharing economy, the future of work and commercial real estate at academic institutions and large corporations. He regularly takes the stage at numerous trade conferences as keynote speaker, MC, host or facilitator.Earlier in his career, Caleb was named one of Savannah, Georgia's “40 under 40” business leaders" in 2006 after launching two successful small businesses in the city's booming hospitality industry. A year later he moved to Washington, DC to join the The Regus Group DC management team. In 2009, Caleb co-founded a flexible workspace consulting firm where he brokered flexible workspace and advised businesses on agile working strategies.Caleb is one of the first licensed commercial real estate agents to speak on the flexible working trends and the rise of flexible workspace, and has been quoted in numerous publications. Timestamps [00:00] Caleb introduces the episode and gives an introduction to Stephen. [05:38] Stephen explains how great leaders serve their people and shareholders, and the order in which that needs to happen for organisations to be effective. [07:59] Caleb talks about putting customers at the centre of the universe, and Stephen counters the notion with putting values and beliefs at the centre of the universe instead of the customers themselves. [10:13] Caleb shares his thoughts on company culture and how the pandemic has exposed some of the more challenging aspects of returning to the office. [11:33] Stephen shares his views on what bad values, beliefs and behaviours are in company culture. He also shares his thoughts on remote working and return to the office. [14:47] Caleb talks about the future opportunity for remote work as a result of the pandemic and how some companies are not embracing the flexible opportunity that exists by mandating return to the office policies. [16:38] Stephen explains the importance of trust, control and fear in employees producing outputs outside of the office. He also quotes research on health and the relationships with our boss. Stephen explains our motivators within work which include play, purpose and potential, and the indirect motivators of pressure, fear, shame and guilt.   [24:35] Caleb asks whether those leaders who aren't adopting flexible working are a liability to their shareholders and Stephen gives his insights on this. [25:55] Caleb asks how we can lean into the future when a lot of money is invested in returning to the past, and Stephen explains how change occurs like a flywheel effect and how business models get outdated over time. [27:30] Caleb asks how business leaders in real estate can support their customers in a post pandemic world. Stephen gives advice on embracing work life balance, trust in employees and leader burnout. Stephen talks about what real estate companies can do to make change for the future. [29:46] Caleb suggests they should start a new hashtag #skatetowardsthepuck. Caleb talks about putting boundaries in with his remote work on vacation. [30:39] Stephen shares his take on boundaries and how to put them in place with his work, team and family.  [33:01] Stephen explains his approach to coaching humble leaders and team members. [35:07] Stephen shares some shoutouts and podcast recommendations which can be found in the show notes. [37:15] Surprise interview with special guest Sponsors Headline Sponsor: TSK TSK creates inspiring workplaces for some of the world's biggest brands across the UK and Ireland, They've been working for 25 years to deliver the best employee experiences and the vision of their clients. Not only do they create great places to work, TSK share workplace content every week from the latest data to inspiring spaces they've designed and built. You can read their latest insights at www.tskgroup.co.uk or check out their LinkedIn and Instagram pages to become a follower, fan and friend. Fortune Favours the Bold Bold merges property management & Space-as-a-Service to drive asset value and help office customers grow faster. Now part of NewFlex (www.workbold.co)  Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com) Launch Your Own Podcast A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com) Subscribe to the #WorkBold Podcast https://workbold.co.uk/podcast/

We're back for Season 6 of the #WorkBold Podcast! Caleb Parker, Founder of Bold, is back to challenge the status quo in commercial real estate on the only podcast in the world dedicated to the future asset class called Space-as-a-Service (SPaaS). Now downloaded in over 50 countries, this season includes a few featured episodes recorded on Caleb's trip to Canada, as well as other episodes with leading experts in commercial real estate from around the world.  Resource Links: TSK Insights: https://tskgroup.co.uk/insights-and-articles/  Bold expands to Manchester: https://allwork.space/2021/11/bold-to-unveil-manchester-space-as-a-service-community-as-demand-for-flexible-space-soars/ Future of CRE VIDEO 1 by Sam Gamble: https://www.linkedin.com/posts/sam-gamble-cloudworks_were-at-the-20-month-mark-of-a-worldwide-activity-6863999951257645056-l6fh Future of CRE VIDEO 2 by Sam Gamble: https://www.linkedin.com/posts/sam-gamble-cloudworks_workbold-activity-6866183962713296896-e1Gm CBRE Research on hybrid work: https://www.cbre.com/insights/articles/how-hybrid-work-will-transform-our-workplaces  Don't have time to listen? (Read the transcript of this trailer below)   Welcome back to the WorkBold podcast  Where we chat with the leaders in commercial real estate to answer all questions Space-as-a-service. This podcast is for anyone involved in commercial real estate in any way. If you're an investor, fund manager, developer, property manager, agent or broker, be sure to subscribe so you don't miss an episode. I'm your host, Caleb Parker, and you're listening to a preview of season 6. Over the next 10 weeks we'll drop a new episode with the leading experts in commercial real estate sharing insights to help office investors operators AND customers understand how to win in the #FutureOfWork. We have a solid lineup, including office customers like Twitter, Sensei Labs, the infamous John Ruffulo (the leading venture capitalist in Canada) and many more. If you're tuning in for the first time, I am Caleb Parker, Founder of Bold, the Space-as-a-Service brand for entrepreneurs and innovators, and as part of the NewFlex family of brands we're merging property management & Space-as-a-Service to drive asset value and help office customers grow faster. You may have seen we just announced our first Bold community in Manchester, England. This takes our group portfolio to 1 million 35,000 sqft under management in partnership with some of the world's most forward thinking asset managers. I'm personally super excited to support & champion entrepreneurs in Manchester who are making a positive impact on the world. This season has started later than I wanted it to. Partly because of some of the deals I've been working on have taken a lot of attention. Combined with the fact that over the last couple months I've traveled to France twice, Germany, Poland, Sweden, Canada, the Maldives (for a cheeky holiday) and Manchester multiple times (naturally), I have to admit it's been a challenge.  But with challenges come opportunities, and while I was in Canada for meetings I was able to record a couple podcasts face to face for the first time since the pandemic began. That was fun! So what are we talking about in Season 6? I won't spoil all the surprises, but let me share the following: We're now in The age of #SpaceAsAService  Offices have been evolving since their inception, and we're seeing significant demand for bigger changes today. FACT Many of us no longer have to be inside an office building 5 days each week to generate stellar results. My friend, office developer & landlord, Sam Gamble says "The binary choice between work from home (#WFH) and work from the office is a false dichotomy." That's a quote from 1 of Sam's 2 brilliant videos on the future of CRE. I love Sam's quote because as I've said before, the future is about the + The best office assets going forward will cater to this reality and be much more dynamic than the static white boxes currently on the market. The [repurposed] office has a crucial role to play as a tool in the platform of work. (And it doesn't feel like a return to the past) WELCOME TO THE AGE OF SPACE-AS-A-SERVICE ✅ Where inclusive cultures thrive (no matter how distributed a company is) ✅ Where Team members enjoy impromptu collaboration (online ➕ in person) ✅ Where Junior team members benefit from knowledge transfer, even if the boss is on the golf course (because of asynchronous support) ✅ Where Customers are hosted at offices that work as windows to a company's business culture and ethos (because of the real estate brands they choose to do business with) ✅ Where Everyone feels taken care of because they can tap into the hospitality & service they need (on-demand) PLUS NOT VERSUS According to a research by CBRE 87% of large companies with 10,000 or more employees say they will be adopting hybrid work “Companies that successfully adopt hybrid work have the potential to create more productive workplaces, embrace flexibility and retain valuable talent.” Historically, companies have averaged around 65% in total space utilization. Someone with an assigned space at an office was likely present about two-thirds of the time, accounting for vacation, sick days, business travel and other events.  But in this research paper, CBRE predicts this number will likely approach 75-80% as companies see more people using shared assets or more people using less directly held space. That dynamic will reduce the need to hold vacant space in reserve. I keep saying The future of work = the future of CRE So what does this mean for commercial real estate? Call me biased, but I believe nearly every asset manager should be bringing in flex with hospitality & service to support these new ways of working, and to complement traditional leasing strategies. The successful building of the future will deploy the 5 Pillars of Space-as-a-Service  Don't know what the 5 Pillars are? Well, reach out to me and let's have a chat.   Before I conclude this trailer I have something else to share with you. Every since season 2 of this podcast we've had various companies approach us offering to pay for advertisements on the episodes. We've politely declined because that's not the purpose of the podcast. I am committed to keeping our focus on discussing all things Space-as-a-Service and sharing creative ideas that will help our industry lean into the future,, because as you've just heard, I believe SPaaS is the future of our industry. With that said, I believe in challenging the status quo. What if we said yes to a sponsor or advertiser, IF (and that's a big IF) if any advertisement had to contribute to the sharing of creative ideas that this podcast is known for.  Could we create something that synchronized naturally throughout our episodes.  Or would it be a distraction?  So we're going to challenge the status quo of our own podcast, and test something new. We're going to weave in some advertisements into the episodes this season, but they'll just be more creative ideas that you can benefit from. I'd love your feedback on how we're doing. So with that preamble,  I'd like to announce TSK as the headline sponsor for Season 6. I've gotten to know TSK well over the last couple years and I've been inspired by their approach to workplace design and consultancy -  and there is a lot of alignment in how we both think about putting the customer at the centre of the universe. So when the idea of sharing some of their insights regularly throughout the season was discussed I got excited. If you don't know them already, TSK creates super cool and inspiring workplaces for some of the world's biggest brands across the UK and Ireland. They've been working for 25 years to deliver the best employee experiences and the vision of their clients. Not only do they create great places to work, TSK also share workplace content every week, from the latest data - to inspiring spaces they've designed and built. You can read their latest insights at www.tskgroup.co.uk or check out their LinkedIn and Instagram pages for inspiration like I do. Thank you for listening to this Season 6 intro, we have a great season ahead with a focus on the office customer, infinite mindsets, company culture, the changing demand for offices, and more expert discussion on Space-as-a-Service. Don't forget to subscribe in iTunes, or your preferred podcast listening app. And remember, Fortune Favours the Bold.  

Ian Minor, Chief Operating Office at neospace, joins Bold Founder Caleb Parker for our Season 5 Finale to discuss why hotels are poised to take market share from office buildings. They talk through 2 of the 5 pillars of Space-as-a-Service: hospitality and community, and why they will be the differentiators that will transcend the old “location, location, location” mantra. Ian shares the ingredients for success he learned from his time creating the Hoxton's coworking brand, and he spills the beans on a new Work, Rest and Play upscale Space-as-a-Service brand in Scotland.   Connect with Ian Minor on LinkedIn https://www.linkedin.com/in/ianminor/  Connect with Caleb Parker on LinkedIn https://www.linkedin.com/in/calebparker/  If you have any questions or feedback on this episode, email podcast@workbold.co   Value Bombs Can the office become a place people want to go to? I believe the answer is yes, if we create experiences that support good company cultures – Caleb Parker Where you've got the 15 minutes city element, I think it works very well to combine your home life, your leisure life and your work life all in one – Ian Minor I think we will see a lot more hotels taking up elements within the office environment – Ian Minor Across our company we couldn't open up locations fast enough close to where people live, but the hotels are already there. So it just makes sense that they would be able to accommodate some of these workers – Caleb Parker It's quite clear that we need a different way of operating – Ian Minor Why should hospitality not be in the office life? Office life is part of life and I think hospitality coming into that is going to be a crucial. I think it's logical. – Ian Minor You have to become a destination experience now, people have to want to go through the commutes to get somewhere special – Ian Minor You need a hospitality team to deliver hospitality, and that's a more expensive element. So you model a staff-cost percentage against revenue of about 14-15%  – Ian Minor Events sell F&B, F&B helps close deals on desks, desks sell F&B – Caleb Parker I think community is the most crucial thing – Ian Minor It's about building the workplace with the curious kind of people that want to be members – Ian Minor We are in a day in age where become a media driven, content conscious organization is important. – Caleb Parker If we attract fans as members, even if they're on flexible terms, the lifetime value of those members sticks around for a long time. – Caleb Parker How can we give employees the gift of not only a community with their own colleagues, but also a broader ecosystem? – Caleb Parker   It's a dynamic multifunctional space with community at its core – Ian Minor   Resources neospace website www.neo-space.com  Hoxton Coworking Space workingfrom.thehoxton.com Ennismore Hospitality Property Developer www.ennismore.com     Shout Outs  Dave Cairns Dror Poleg Anthony Slumbers Jamie Russo Tushar Agarwal at Hubble Keith Evans Jeff Shapack John Preece at Hub Australia Simon Sinek Infinite Game: https://www.youtube.com/watch?v=3vX2iVIJMFQ   About Ian Minor https://www.linkedin.com/in/ianminor/  Ian Minor is Chief Operating Officer for neospace, an upscale Space-as-a-Service brand in Aberdeen Scotland, offering a work, rest and play concept. Ian is a future of work and hospitality specialist who partners with CEOs, enterprises, and start-ups to create inspiring collaborative workspaces and hospitality operations from concept development and design through project management to operation. Committed to developing destination experiences where members can get on with the work that matters, Ian is regarded as a thought leader who develops and operates the very best of collaborative member workspaces.   Sponsors Fortune Favours the Bold Bold merges property management & Space-as-a-Service to drive asset value and help office customers grow faster. Now part of NewFlex (www.workbold.co)    Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com)   Subscribe to the #WorkBold Podcast https://workbold.co.uk/podcast/

Sandra Panara, Director of Workplace Strategy at Relogix, and Robert Kenward, Chief Talent Officer and co-founder of YOU search and select, joins Bold Founder, Caleb Parker, to bring their different perspectives to the future of work conversation. Should not being in the office be an excuse for not building relationships? Will society fall back on tradition because that's what's worked in the past? Will the office continue to be central to creating culture going forward? Is establishing and maintaining culture more about proximity, or is it about curating an environment where people feel they belong? In this episode we talk about the pros and cons of flexible working, the feeling of forced cultures, and how companies and talent should be aligning on shared values. Tune in to hear how they (respectfully!) dual it out!   Connect with Sandra Panara on LinkedIn https://www.linkedin.com/in/spanara/  Connect with Robert Kenward on LinkedIn https://www.linkedin.com/in/robertkenwardeventprofs/   Connect with Caleb Parker on LinkedIn https://www.linkedin.com/in/calebparker/  If you have any questions or feedback on this episode, email podcast@workbold.co   Value Bombs We are seeing the hospitality and commercial real estate industries colliding – Caleb Parker We don't have to agree on everything, but dialogue and listening are key to understanding – Caleb Parker I think the future is the hybrid working and hybrid for me is a mix of what the employer needs and also what candidates need – Robert Kenward The Monday to Friday 9-5 is gone, it's dead. And I think that's a wonderful thing that should be celebrated – Robert Kenward I think that flexible working has always existed. It's just never been formalized and as widely enjoyed by people as much as it has been in the last two years – Sandra Panara Some companies are using flexible working as a talent attraction & retention tool, and to compete with other companies that are going after the same talent – Caleb Parker What you'll start to see is hybrid working as talent attraction, but it needs boundaries – Robert Kenward Flexible working should be a personal choice - Sandra Panara Decentralization of the office might mean the same amount of space, but just better distributed to address some of the pain points that have been raised by the pandemic – Sandra Panara If you're not offering flexible working then you will lose talent – Robert Kenward Flexible is two way and the employer has to have a say in it – Robert Kenward People don't achieve great things on command – Sandra Panara Companies need to trust their employees more– Sandra Panara Management is still managing based on old school thinking that you have to be in the office because that makes managing people easier – Sandra Panara Resources Relogix website www.relogix.com  YOU search and select site www.yousas.co.uk  Robert's events industry jobs board: The Hub.jobs https://www.thehub.jobs/cm/employers/about  Sandra's podcast: Let's Get Real   Shout Outs  Fay Sharpe  Gabby Austen-Browne   About Sandra Panara https://www.linkedin.com/in/spanara/  Sandra is Director of Workplace Insights and Strategy at Relogix, who help companies transform the experience of work using data to inform workplace professionals on space utilization and employee engagement as they transform offices for hybrid working. Sandra has both a deep and wide understanding of corporate real estate and technology with over 25 years hands-on experience, and she applies non-traditional approaches to extract deep learning from the most unsuspecting places in order to drive strategy. Her expertise ranges broadly from commercial real estate portfolio research, analytics and insights, workforce planning, space and occupancy planning, and work place strategy.    About Robert Kenward https://www.linkedin.com/in/robertkenwardeventprofs/  Robert is Chief Talent Officer, and co-founder of YOU search and select, a talent acquisition firm for the events industry here in the UK. Robert has over 20 years experience in the recruitment and events sectors, and brings a unique perspective of hiring from all angles as a candidate, a client, and a recruiter. He brings an honest and pragmatic approach to recruitment, matching the personal and career aspirations of candidates to a company's business growth plans. In 2020, he launched The Hub, a global and industry specific people in jobs board to help people in the events industry find work, and for employers and recruiters to find the right industry specific talent. He also helps agencies attract and retain director and C-level talent by providing #executivesearch and selection services through his specialist recruitment business, Fitability®. This bespoke programme enables Robert to match a candidate's personal and career aspirations to a company's growth plan which in turn supports retention.   Sponsors Fortune Favours the Bold Bold merges property management & Space-as-a-Service to drive asset value and help office customers grow faster. Now part of NewFlex (www.workbold.co)    Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com)   Subscribe to the #WorkBold Podcast https://workbold.co.uk/podcast/

Nella Pang, founder of Omega Real Estate joins Bold Founder Caleb Parker to share her story of transitioning from JLL to launching her own office real estate business during a global pandemic. We find out why Nella is not just a believer in Space-as-a-Service, but also a customer! She gives us insight into the changing requirements from her office customers and how she is supporting them across the UK as they prepare for post pandemic working.     Connect with Nella Pang on LinkedIn https://www.linkedin.com/in/nella-pang-mrics-0m3gar3/ Connect with Caleb Parker on LinkedIn https://www.linkedin.com/in/calebparker/  If you have any questions or feedback on this episode, email podcast@workbold.co   Value Bombs The future is flexible – Caleb Parker Having that flexibility means that we don't actually lose people out of the industry – Nella Pang Many employers think they need the same structure as before the internet was created, but there are a lot of forward thinking companies – Caleb Parker I'm a massive advocate for promoting the hybrid way of working – Nella Pang It's about creating that trust and that culture to create that flexibility – Nella Pang Every company is handling their real estate differently, depending on what sector and the culture of that they're trying to instil in their business – Nella Pang I'm in business to support and champion entrepreneurs because I believe they help make the world better – Caleb Parker For these companies that aren't fast growing and have lots more people coming in to their business, I think that we're going to see a reduction in footprints – Caleb Parker These new ways of working are compelling many businesses to acknowledge the silver lining in the pandemic and assess what is vital, and eliminate tasks or projects which waste time and resources – Nella Pang It's interesting to see how this change in demand is going to require a mindset change from the traditional world – Caleb Parker We're definitely at a pinnacle moment where technology can transform the way that real estate works to make a business more efficient – Nella Pang To understand the future of offices, it's really important to understand individuals or the end user wants and needs from their workspace – Nella Pang We are finding a number of services and coworking operators that are expanding and taking space in rural locations to provide that community network – Nella Pang The space has to support agility and a collaborative working, which provides people with that high quality service – Nella Pang Ultimately if we grow the economy then we all flourish – Nella Pang     Resources Nella's LinkedIn: https://www.linkedin.com/in/nella-pang-mrics-0m3gar3/  Omega RE website www.omega-re.co.uk  Headway App for resources on Self Growth, Productivity & Business   Shout Outs  Refinitiv  Old Bond Store and it's founder Liam Doe Megan Witherspoon VP of Communications for Altria Headspace Group Coworking Space Dave Cairns at CBRE JP Morgan     About Nella Pang https://www.linkedin.com/in/nella-pang-mrics-0m3gar3/?originalSubdomain=uk With over 16 years experience in the Commercial Property Market, Nella has worked for Vail Williams, BNP Paribas Real Estate, and Jones Lang LaSalle Limited. She has also acted for a wide range of clients from major pension funds to private investors, small businesses and individuals. While on secondment with Refinitiv, she gained a new perspective on standard agencies and an insight into alternative ways of operating and cultures. Nella was responsible for handling their EMEA portfolio (which included 66 countries) and advised on the full cycle of Real Estate from acquisition, dilapidation, rent reviews, serving notices, lease negotiations and project management. Nella founded and is Managing Director of Omega Real Estate, whose aim is to provide property solutions to Landlords and Tenants with innovation and helps with all aspects of commercial acquisition and disposal across the South of England.   Sponsors Fortune Favours the Bold Bold merges property management & Space-as-a-Service to drive asset value and help office customers grow faster. Now part of NewFlex (www.workbold.co)    Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com)   Subscribe to the #WorkBold Podcast https://workbold.co.uk/podcast/

Dan Harvey, Vice Chairman of CBRE joins Bold Founder Caleb Parker, and guest host Dave Cairns of CBRE to discuss the polarization around the future of work and the inflection point that will check mate finite thinkers. We hear about the evolution of cities and work, how NFT's could encourage certain types of employee behaviour, and Dan shares who he believes may soon rest with the dinosaurs…   Connect with Dan Harvey on LinkedIn https://www.linkedin.com/in/dan-harvey-ba7ba726/  Connect with Dave Cairns on LinkedIn https://www.linkedin.com/in/dave-cairns-5644a233/?originalSubdomain=ca  Connect with Caleb Parker on LinkedIn https://www.linkedin.com/in/calebparker/  If you have any questions or feedback on this episode, email podcast@workbold.co   Value Bombs   What continues to astound me 18 months and beyond into this whole (COVID) debacle, is how divided we remain in the industry and among companies at large about the future of work – Dave Cairns This idea that collaboration can only happen in the office, is just not complete – Dan Harvey   This pandemic is a complete system shock. It's unlike anything I've ever experienced in my lifetime. It's personal, it's professional and it's global – Dan Harvey   We're at a moment where we need to think about what living in the future is and what do we notice that's missing that we need to have? – Dan Harvey The innovators, the creators, the knowledge workforce has a lot of power in their labour and they have choice – Dan Harvey We have accelerating exponential God-like technology raining down on us. Some of it generates new categories of goodness, and some of it is generating new categories of harm – Dan Harvey  We are sapiens, we are tribes, we gather, there's a social component that's physical – Dan Harvey If ideas and insights sound plausible now, it means you're not living in the future – Dan Harvey The future of the great diaspora of workplace and work force may end up being a real help in the de-densification of this connection of “everybody has more than me and how do I step on them to get it?” - Dan Harvey This pandemic has shown us is that we can have relationships and build relationships that are really digitally based – Dan Harvey Cities changed our relationship to want. Density, the pressing together, it developed a form of scarcity that was articulated in the language of aspiration, jealousy and desire rather than absolute need – Dan Harvey The World Economic Forum is predicting that by 2050 70% of humans are going to live in cities – Dave Cairns   Resources Dan's article: The Case for Social Tokens and NFTs in Enterprise Culture. Anthroplogist James Suzman's book Work: A History of How We Spend Our Time Tristan Harris podcast Your Undivided Attention.   Ben Horowitz's book “What You Do Is Who You Are”   Pivot podcast by Kara Swisher and Scott Galloway Masters of Scale podcast with Reid Hoffman The Weekly Take from CBRE podcast   Shout Outs  Salesforce  Lisa Picard CEO of EQ Office. Ben Horowitz co-founder of Andreessen Horowitz Spencer Levy Global Chief Client Officer at CBRE    About Dan Harvey Dan grew up delivering workplace in the primordial soup known as the San Francisco Bay Area. He has been on the field of play watching and being part of birth of the internet and cloud computing companies from Patient Zero to the massive tech platform companies we have today. As a Vice Chairman at CBRE, Dan's client are Fast Sector innovation companies where software, mobility and AI are driving rapid disruption of Slow Sector enterprises. He brings breakthrough insights to delivering dynamic phygital workplace that is a force multiplier for talent density and vibrant culture.    About Guest Host Dave Cairns Dave Cairns started his career at CBRE in 2012 after being a professional poker player where he was ranked as one of the top 100 online tournament players in the world for a time. Since then, Dave has become a thought leader within the commercial real estate industry with global recognition. He is an avid content creator on LinkedIn, who is highly respect by his peers, and has received over 1 million views in 2020 alone.  Working alongside his team, Dave's focus is on working with high growth companies in the tech sector, Space as a Service Operators (#SPaaS), and with financial services firms on a local, national and global level. Dave also leads a partnership with Deloitte on their Technology Fast 50 program, advising many of Canada's fastest growing technology companies on their real estate requirements. He is also the co-founder of CBRE Forward, a platform designed to showcase the fastest growing tech companies in Canada.   Sponsors Fortune Favours the Bold Bold merges property management & Space-as-a-Service to drive asset value and help office customers grow faster. Now part of NewFlex (www.workbold.co)    Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com)   Subscribe to the #WorkBold Podcast https://workbold.co.uk/podcast/

Chris Herd, Founder & CEO of Firstbase, joins Bold Founder, Caleb Parker, to discuss remote first mentality and the future of office work. You may know Chris from his consistent social media posts, but in this episode you'll get to understand Chris's vision for the #FutureOfWork - where he expects more people will be empowered to do better work than ever before - and why so many office customers (including BILLION DOLLAR global corporations) have chosen his company to help them evolve into a remote first or hybrid work model. Coming off a $13M dollar Series A round led by Andreessen Horowitz, we learn how Firstbase is building an "AWS for the physical world", what superpowers knowledge based workers need, the risks to going remote and tips to getting it right.  Caleb asks Chris whether he expects companies to go back to the office full-time, and gets a surprise answer. Connect with Chris Herd on LinkedIn https://www.linkedin.com/in/chrisherd/  Connect with Caleb Parker on LinkedIn https://www.linkedin.com/in/calebparker/  If you have any questions or feedback on this episode, email podcast@workbold.co   Value Bombs Almost everyone will spend some time in the office – Chris Herd  The data coming out is saying that 90 plus percent of people want to work remotely at least one or two days a week – Chris Herd  I'm a big believer in the benefits of remote work and remote being a tool in the platform of work – Caleb Parker There are always going to be certain things where being in-person, whether it's quality of communication, quality of collaboration for certain things, is going to be better – Chris Herd In the past, work had been designed for the collective. Looking forward, the future of work is really about choice – Chris Herd As leaders, we have to listen first and understand and empathize with people, so we can create the culture that works – Caleb Parker  The reality is a lot of habits and behaviours have calcified super deeply and many people see that they've had a massive quality of life upgrade – Chris Herd Remote for some has been a saviour – Caleb Parker As millions of people get exposed to normal remote working, instead of pandemic remote working, many of them will realise that they want a lot more remote work than they may necessarily have expected – Chris Herd You're giving superpowers to companies who want to make sure that their teams are successful working remotely – Caleb Parker The reality is there is going to be this combination approach, which is focused on choice for the individual, but spread across multiple different locations – Chris Herd To attract and retain the best talent to grow faster, if you don't embrace flexible working, workplace choice, remote then you're going to lose opportunities to attract that talent – Caleb Parker What companies require are really easy and efficient ways to set up support on scale remote teams globally – Chris Herd Remote first organizations should be the most inclusive, diverse and accessible in history – Chris Herd   Resources Chris' Linkedin  www.linkedin.com/in/chrisherd  Chris' Twitter  @chris_herd https://twitter.com/chris_herd Firstbase website  www.firstbasehq.com    About Chris Herd https://www.linkedin.com/in/chrisherd/ Chris Herd is the founder and CEO of Firstbase, an all-in-one provisioning platform that lets companies provide all the practical equipment remote workers need at the touch of a button. He believes that replicating office working styles remotely rather than leveraging the advantages of remote will lead to bad outcomes. The synchronous-first instantaneous gratification that adult kids club offices encourage destroys productivity, while remote empowers workers to do deep focused work without distraction. The latter is what he passionately believes needs to emerge for remote to deliver on its promise. Previously Chris founded a remote-first FinTech startup and installed physical equipment in the most remote environments on the planet. He regularly shares his thoughts on remote through twitter, his blog, and speaking engagements.   Sponsors Fortune Favours the Bold Bold works with forward thinking landlords, asset managers & enterprise to create & manage workplace communities for entrepreneurs & innovators to dream, create, share, & succeed. We merge property management & Space-as-a-Service to drive asset value and help office customers grow faster. Now part of NewFlex (www.workbold.co)    Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com)   Subscribe to the #WorkBold Podcast For full episode transcript please visit https://workbold.co.uk/podcast/

Melanie Jones and Todd Simpson, from Berkshire Hathaway company CORT, join Bold Founder, Caleb Parker, to discuss Furniture-as-a-Service (FaaS).  In this episode Melanie shares how the term Furniture-as-a-Service was coined, then her and Todd go on to tag team some real life examples of how landlords are partnering with CORT to deliver value to their mutual office customers. We dive into some high level numbers, cover sustainability, and the circular economy. And Caleb's favorite part of this episode of course is how CORT is leaning into the future with their new digital solutions that help landlords close deals faster.   Connect with Melanie Jones on LinkedInhttps://www.linkedin.com/in/melaniejonesebb/  Connect with Todd Simpson on LinkedIn https://www.linkedin.com/in/todd-simpson-329b188/ Connect with Caleb Parker on LinkedInhttps://www.linkedin.com/in/calebparker/  If you have any questions or feedback on this episode, email podcast@workbold.co   Value Bombs The simple description for Furniture-as-a-Service is that it's a subscription-like approach that provides an access to furniture instead of ownership – Melanie Jones It comes down to flexibility and choice for the tenant – Todd Simpson The more we can go into access versus ownership, I think the more likely a company can be successful – Caleb Parker Imagine everything you needed in an office environment, available in any quantity for almost any length of time, that you can change your or switch out at any time – Todd Simpson The business environment is more volatile than it's ever been. And so, planning 10-20 years ahead is not going to be a thing in the future – Caleb Parker Our offering, which is truly circular, has a place in this conversation as we try to make significant steps to help our world – Melanie Jones We're bringing the commercial real estate industry additional tools, additional solutions that they can use to close more business – Todd Simpson There are additional costs and burdens that come from owning furniture. I think a lot of companies aren't really considering those costs when they make a purchase – Todd Simpson A company may say that they're willing to pay a certain premium to have flexibility, so they don't interfere with the business agility, or the high financial cost of getting a real estate decision wrong – Melanie Jones We have customers where they want to expand and explore new markets, but they use subleases and they use Furniture-as-a-Service to get a foothold in the market to stay flexible – Todd Simpson If it's something that's flexing and changeable, reduces risk and capital, then Furniture-as-a-Service must be on the table in the conversation – Melanie Jones The most common scenario I'm seeing going forward, is that operators are going to take a hybrid approach to owning and renting furniture - Todd Simpson Before COVID, densification was the huge thing. Well, it's not the huge thing now – Melanie Jones   Resources Upstarts by Brad Stone book recommended by Melanie: https://www.amazon.co.uk/s?k=the+upstarts+brad+stone&adgrpid=119907307880&gclid=EAIaIQobChMI9vu93JuJ8gIVZGHmCh0N4wFXEAAYASAAEgKEsPD_BwE&hvadid=496680604976&hvdev=c&hvlocphy=1006565&hvnetw=g&hvqmt=e&hvrand=4725473440798133617&hvtargid=kwd-300366608349&hydadcr=11465_1841697&tag=googhydr-21&ref=pd_sl_26ua497rj_e Melanie's PropModo Article: It Takes A Village To Create A Flexible Office https://www.propmodo.com/it-takes-a-village-to-create-a-flexible-office/  The Real Innovation Academy www.realinnovationacademy.com 4site www.4sitebycort.com  Alex Edds article part 1 https://blog.cort.com/workplace/the-sustainable-innovative-future-of-commercial-real-estate/ Alex Edds article part 2 https://blog.cort.com/workplace/the-sustainable-innovative-future-of-cre-part-2/     About Melanie Jones Melanie is a passionate leader supporting change in commercial real estate, in how furniture is utilised in buildings & the workplace. Melanie is CRE at CORT, in her role supporting teams in the commercial real estate industry, Melanie focuses on building awareness and sharing strategy around a furniture access rather than an ownership approach to the workplace and in buildings. CORT's Furniture-as-a-Service™ (#FaaS) provides flexible furniture for flexible space. This supports positive cash flow, reduce CAPEX, and leave all options on the table during times of uncertainty. Nationally I collaborate with CRE leaders in offering concepts to support change and provide flexibility for their tenants and building owners.    CORT's Furniture-as-a-Service™ "subscription-like" approach is about access rather than ownership. Clients utilizing our many, many millions of $ of furniture help the planet because it's sustainable and circular, it supports cash flow, it's on-demand, and fast. We help reduce risk. The model is ideal for swing space projects, spec suites, flexible space, sublease situations, short-term office leases (1-3 years), asset-light operations model, incorporating into sustainability plans and any situation where a customer (landlord/occupier) has unknowns. Melanie considers herself an FaaS activist and a frequent writer and speaker on the subject   About Todd Simpson Todd Simpson is a Managing Director, Strategic Business Development at CORT and is based in Chantilly, Virginia. CORT focuses primarily on furniture rental to apartment communities, students, the military and office spaces. Their mission is to be an indispensable resource to people who are looking to make a house a home, an office a great place to work, and an event a memorable celebration.    Sponsors Fortune Favours the Bold Bold merges property management & Space-as-a-Service to drive asset value and help office customers grow faster. Now part of NewFlex (www.workbold.co)  Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com) Launch Your Own Podcast A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com)   Subscribe to the #WorkBold Podcast https://workbold.co.uk/podcast/ 

In this episode Caleb, Jonathan and Dave talk about COVID's impact on the office market, the hybrid work model, whether companies will shrink their office footprint as a result, and what customers are saying they want from office buildings going forward. Jonathan Pearce from Canadian based real estate investor and developer Ivanhoé Cambridge, who manage of billions of dollars worth of assets globally, joins Bold Founder, Caleb Parker, to discuss COVID's impact on the office market, the hybrid work model, whether companies will shrink their office footprint as a result. They talk about what customers are really saying they want from office buildings going forward and how Space-as-a-Service can bridge the growing gap between supply and demand. They are joined by CBRE's Dave Cairns,  a prominent thought leader within the commercial real estate industry.   Connect with Jonathan Pearce on LinkedInhttps://www.linkedin.com/in/jonathan-pearce-7b7b3b1b/  Connect with Dave Cairns on LinkedIn https://www.linkedin.com/in/dave-cairns-5644a233/ Connect with Caleb Parker on LinkedInhttps://www.linkedin.com/in/calebparker/  If you have any questions or feedback on this episode, email podcast@workbold.co   Value Bombs Quality will trump commodity – Jonathan Pearce I believe the office has a major role to play in the platform of work – Caleb Parker If the office going forward is simply a desk and a chair, that just isn't going to be good enough. There needs to be a compelling value proposition, a reason to come in, different types of spaces, maybe an environment that people are going to miss when they're not there – Jonathan Pearce We've reached an unparalleled and unprecedented era of polarisation. Some companies leaning into a future of workplace choice and others hoping for a return to the old ways of working – Caleb Parker I fundamentally believe that COVID has changed the job market forever – Dave Cairns Everyone's heard of following the money, but we're trying to follow the people – Jonathan Pearce Over the last 14 months, we've demonstrated that technology supports remote work – Jonathan Pearce CBDs and those prime locations are going to be more important than ever – Dave Cairns It all begins and ends with listening to the customer - Jonathan Pearce People will be much more judicious with their time, and have interactions with a sense of purpose – Jonathan Pearce It always baffles my brain that commercial real estate is the only sector that I can point to that doesn't currently solve all of their customers problems for them – Jonathan Pearce   Resources Dave Cairns article:https://www.linkedin.com/pulse/what-cure-workplace-pandemic-dave-cairns/ Dave Cairns #WorkBold Podcast Episode: https://workbold.co.uk/why-is-cbre-forward-cofounder-all-in-on-space-as-a-service/   Pontus Kihlman's LinkedIn:https://www.linkedin.com/in/pontuskihlman/  Ivanhoé Cambridge “Do You Miss The Office?” Podcast https://www.Ivanhoécambridge.com/en/news/podcasts/   About Jonathan Pearce Jonathan Pearce is responsible for leasing across Ivanhoé Cambridge's Office and Industrial platforms in North America. He is also Co-Head of Development for Ivanhoé Cambridge's Office & Industrial asset classes. His responsibilities include leasing for all owned (managed and non-managed) office and industrial properties and developments in Canada and the Continental US, currently comprising more than 120 million square feet in multiple markets, which include: Toronto, Montreal, Calgary, Chicago, New York, Boston, Atlanta, Charlotte, Mexico City, Houston, Dallas, Tampa, Jacksonville, Nashville, Salt Lake City, Denver, and Greater Los Angeles and the Inland Empire.  Ivanhoé Cambridge currently has five office developments under construction or pre-development in the Americas in the following markets: Toronto, Dallas, Denver, Houston and Mexico City, and a variety of industrial projects under development across the United States. Jonathan has more than 25 years of experience in office & industrial leasing and the sale of corporate investment assets in multiple markets. He also holds a BSc. (Hons) in Urban Land Economics and is a Professional Associate of the Royal Institution of Chartered Surveyors.   About Dave Cairns Dave Cairns started his career at CBRE in 2012 after being a professional poker player where he was ranked as one of the top 100 online tournament players in the world for a time. Since then, Dave has become a thought leader within the commercial real estate industry with global recognition. He is an avid content creator on LinkedIn, who is highly respect by his peers, and has received over 1 million views in 2020 alone.  Working alongside his team, Dave's focus is on working with high growth companies in the tech sector, Space as a Service Operators (#SPaaS), and with financial services firms on a local, national and global level. Dave also leads a partnership with Deloitte on their Technology Fast 50 program, advising many of Canada's fastest growing technology companies on their real estate requirements. He is also the co-founder of CBRE Forward, a platform designed to showcase the fastest growing tech companies in Canada.   Sponsors Fortune Favours the Bold Bold merges property management & Space-as-a-Service to drive asset value and help office customers grow faster. Now part of NewFlex (www.workbold.co)  Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com) Launch Your Own Podcast A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com)   Subscribe to the #WorkBold Podcast https://workbold.co.uk/podcast/ 

Joe Walton, Cofounder and Managing Partner of London-based Fight or Flight, a dynamic B2B media company helping brands raise the pulse and give people goosebumps, joins Bold Founder, Caleb Parker, to discuss the challenges of growing a business during a lockdown, benefits of remote and why he plans to have an office for his team post pandemic. Enterprise companies make all the headlines, but they employ just 40% of the UK population. 60% of UK employees work for SMEs (small to medium sized businesses). It's time SMEs like Fight or Flight get some airtime.  Joe Walton has a “Challenge the status quo” mindset. He says “building a business used to be synonymous with having an office - not anymore.” "Virtual meetings level the playing field for new companies when pitching" and remote working has enabled Joe to hire senior talent who he wouldn't have considered in a pre-pandemic world. But, Joe still believes the office has tremendous value and will be an important tool for his company's business growth. In this episode Caleb and Joe talk about challenges of establishing company culture, how to engage team members about workplace, testing flexible work policies and how workplace brand plays a role in deciding where to work. Connect with Joe on LinkedIn https://www.linkedin.com/in/joegileswalton/  Connect with Caleb on LinkedIn https://www.linkedin.com/in/calebparker/  If you have any questions or feedback on this episode, email podcast@workbold.co Value Bombs Launching a business during the pandemic has levelled the playing field for businesses pitching new clients Clients now have to make a decision based on the way someone looks and sounds on Zoom, not by how flashy their office is The flashy office can work against companies when clients feel that their budget might not match that of the partner they are seeking to work with Holding virtual meetings with partner organisations has produced more clarity for clients because it enables them to focus on the things that matter when selecting partners, which is quality people that you trust, that you believe can get the job done for you The pandemic has enabled the recruitment and employment of international staff which would not have been feasible or conceivable before working virtually The office is distracting for extroverts WFA enables more focus The challenges of remote work are culture building, celebrating wins together as a team and missing out on camaraderie We are also missing out on learning by osmosis, by watching people within the team, the way they work and modelling their experience and expertise. The office helps with learning, training and mentoring On return to the office, it will be important that everybody is in at the same time to invest in the culture of the team, whilst retaining flexibility of working from home. The feeling of comdadarie is strengthened when everyone is together When recruiting new candidates for roles, potential talent will gravitate towards the organisations that correspond to their values and the way they want to work Flexibility is key Businesses looking for real estate space value flexibility, shorter lease terms to accommodate team growth Brand has a huge role in deciding on a workplace Brand is not just a logo Brand is intrinsically wound up in the space, the ethos, the experience and the community within the building The workplace you choose says something about you and your brand In commercial real estate right now, there is a much more promiscuous group of customers, who are happy to experiment and happy to try new things The old model of signing a long-term lease and thinking you can sit back as a landlord and just collect cheques for the next 10 to 15 years is over. It's very much hands-on, staying close to the ground with your customer, making sure that you're providing with any evolving your experience with their needs and their desires as they grow, otherwise someone else is going to win them over. Resources Fight or Flight website https://www.fightflight.co.uk Tim Ferriss Podcast on Applehttps://podcasts.apple.com/us/podcast/the-tim-ferriss-show/id863897795 Harvard Business Review Podcast on Applehttps://podcasts.apple.com/us/podcast/hbr-ideacast/id152022135     About Joe Walton Joe Walton, managing partner at Fight or Flight, a B2B  agency specialising in integrated communications that deliver emotional and commercial impact. Joe and his cofounders launched the firm in April 2020. Joe has 15 years' experience creating and executing international communications programmes for enterprises like Microsoft, BAE Systems, Capgemini, Honeywell, Symantec and IBM, as well as high-growth scale-ups like Tableau, Concur and hybris.  Prior to founding Fight or Flight, Joe spent 13 years at global PR firm Weber Shandwick (where we met in my previous role - more about that later). He was managing director of its technology and B2B practice for the last 4 years. In this role he led a team of 40 consultants in the firm's London office, and led the IBM-Weber relationship across 40 markets in Europe. Sponsors Fortune Favours the Bold   Bold merges property management & Space-as-a-Service to drive asset value and help office customers grow faster. Now part of NewFlex (www.workbold.co)    Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com)   Subscribe to the #WorkBold Podcast     Apple | Spotify | Google | Stitcher | Podbean

Daan van Rossum, Chief Experience Officer (CXO) of workplace experience operator, Dreamplex, joins Bold Founder, Caleb Parker, virtually from Ho Chi Minh City, Vietnam where the future of work is full speed ahead. Get ready to lean in... Daan shares how Dreamplex is helping fast growing companies of 20-200 people compete against the best companies in the world for talent through their “Workplace-Experience-as-a-Service" offering.  Daan explains the principles of UX (user experience) thinking and has advice for office landlords who want to move from B2B to B2C. The conversation dives into data and measuring workspace analytics and ROI, as well as the future of brand in commercial real estate. Connect with Daan on Twitter Connect with Caleb on Twitter If you have any questions or feedback on this episode, email podcast@workbold.co Value Bombs Workplace-Experience-as-a-Service: Creating an atmosphere that attracts talent as a service for companies "It's a lot more than a place to work" Replicating how some of the best companies in the world are developing their office environments Creating campus-style atmospheres Places to socialize, meet other people Personal growth and development honing soft skills and helping with leadership/management training Focused on the Top 10 skills people need in the 21st century Dreamplex targets companies from 20-200 people without HR or training and development teams A brand should target specific customers personas by delivering a specific customer experience Companies have realised that people will do good work even if they aren't in an office being watched by a manager Companies are embracing cultures of trust and flexible working Space requirements are evolving where companies are shrinking their desk to employee ratio and seeking shared amenity space To improve the customer experience we need to measure space utilisation We need quantitative and qualitative data We should have sensors in spaces to measure actual usage It's important for companies to survey their employees, and office operators should survey their customers on why they use or why they don't use certain spaces When measuring ROI of sensor technology it's important to consider the cost of underutilised space. Optimising space makes it more attractive and improves retention The future of commercial real estate will see landlords partnering with specific brands to set themselves apart in targeting specific customers Customers will choose buildings which have the brand that align with their expectations Brand is more about a consistent specific customer experience than a big logo on a building Resources Reinvinting HR (Podcast) Business casual by Morning Brew (Podcast) This Week in Startups (Podcast) Acquired (Podcast) Setting the Table (Book)  About Daan van Rossum Daan is the Chief Experience Officer (CXO) at Dreamplex in Vietnam. He is responsible for the product design and delivery of the Dreamplex customer experience. The company currently operates 5 locations in Vietnam, with plans to triple in the next 2 years to support 30,0000 people by providing Workplace-Experience-as-a-Service. Daan is a believer in brand. Prior to Dreaplex, he worked in marketing strategy for around 15 years in Amsterdam, New York, Chicago, Singapore, and Ho Chi Minh City. He's spoken at conferences across the world and has written for a large number of publications. In 2017, he made a "life pivot" and decided to pursue his "Ikigai" of letting people find their purpose and design their everyday life towards it.  Sponsors Fortune Favours the Bold   Bold merges property management & Space-as-a-Service to drive asset value and help office customers grow faster. Now part of NewFlex (www.workbold.co)   Future Proof Your Portfolio with NewFlex   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com and www.podcastsyndicator.com)   Subscribe to the #WorkBold Podcast Apple | Spotify | Google | Stitcher | Podbean

Basil Demeroutis, Managing Partner of FORE Partnership, a pan-European real estate investor and developer, joins Bold Founder, Caleb Parker, to kick of Episode 1 of Season 4. Basil shares his passion for sustainability, as FORE will be delivering one the first net zero carbon buildings in London, England.  We learn how FORE becoming a B-corp real estate investor helps their assets solve problems for the C-suite making real estate decisions. We get to hear the drivers behind CBRE's Hana deal with FORE's Windmill Green in Manchester, England where they operate a flexible footprint equal to 25% of the asset. Basil shares why he believes we need to change the way we sell real estate and he says Space-as-a-Service is here to stay while uncovering a new hashtag: #SpaceAsAStrategy Connect with Basil on LinkedIn Connect with Caleb on LinkedIn If you have any questions or feedback on this episode, email podcast@workbold.co   Value bombs There is a macro metatrend of consuming infrastructure in a different way that we have before. Real estate customers have a layered cake approach to their space requirements.  Instead of taking 20k on 20 year lease - take 10k on lease, 5k on short lease, the rest they infill with SPaaS SPaaS is here to stay and will be more main stream than pre-Covid times "Not all Space-as-a-Service operators are created equal" There bifurcation between good quality operators and those who are simply providing a room and a desk, no differentiated product. Will go by the way of the dinosaurs FORE is delivering the first net zero carbon building in London 20-30% of the asset will be delivered as flex, in partnership with an operator Important to align with the right operator to deliver the asset strategy and purpose Bringing in Space-as-a-Service should be viewed like bringing in property management Building valuations shouldn't dictate strategy New hashtag: #StrategyAsAService FORE has become a B-corp real estate investor Offering isn't about ceiling height, windows and sqft, It's about solutions for C-suite to meet ESG goals "We need to change the way we sell real estate" The value-aligned approach to consumption is beginning to penetrate CRE Space-as-a-Service should think like retail and aim for a ground floor presence Expecting all new developments to have some component of Space-as-a-Service and flexibility #FlexIsWhereItsAt   About Basil Demeroutis Basil is Managing Partner of FORE Partnership. FORE is a pan-European real estate investor and developer that was originally established to invest the funds of billionaire philanthropist and eBay co-founder Jeff Skoll, with a focus on property and driving positive social and environmental impacts. Basil, who is passionate about sustainable property, brings his early background in engineering and finance, then nearly two decades of real estate investing to align the firm's investment strategy with their investors' core values and a wider sense of purpose. FORE is a family office, and now invests the money of more than a dozen wealthy individuals and families from around the world, who share a commitment to sustainability and social value. FORE is is active in London and key regional cities including Manchester and Glasgow, as well as on the continent over in Germany. The firm's main focus is on offices, transforming outdated buildings into modern workspaces that cater for the next generation of occupiers (customers), with a rigorous focus on carbon reduction and positive social impact. Recently completed projects include Windmill Green, the most sustainable new office building in Manchester (and we're going to hear more about that shortly). FORE is also bringing forward two sustainable offices in Glasgow as well as a major new project at Tower Bridge, in London.   Sponsors Fortune Favours the Bold   Bold merges property management & Space-as-a-Service to drive asset value and help office customers grow faster. Now part of NewFlex (www.workbold.co)   Future Proof Your Portfolio with NewFlex   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com and www.podcastsyndicator.com)   Subscribe to the #WorkBold Podcast Apple | Spotify | Google | Stitcher | Podbean

We're back for Season 4 of the #WorkBold Podcast! Caleb Parker, Founder of Bold, is back to challenge the status quo in commercial real estate on the only podcast in the world dedicated to the future asset class called Space-as-a-Service (SPaaS). Now downloaded in 50 countries, each week Caleb chats with the leading experts in commercial real estate to prepare you for the new world of service in real estate. This season we have a solid lineup - including JLL, BP, CBRE, FORE Partnership, LiquidSpace, and MeetingsBooker.com to name a few. This podcast is for anyone involved in commercial real estate in any way. If you’re an investor, fund manager, developer, property manager, agent or broker, be sure to subscribe so you don’t miss an episode. Subscribe to the #WorkBold Podcast Apple | Spotify | Google | Stitcher | Podbean   Don't have time to listen? (Read the transcript of this trailer below) Welcome back to the WorkBold podcast  Where we chat with the leaders in commercial real estate to answer all questions Space-as-a-service. This podcast is for anyone involved in commercial real estate in any way. If you’re an investor, fund manager, developer, property manager, agent or broker, be sure to subscribe so you don’t miss an episode. I’m your host, Caleb Parker, and you’re listening to a preview of season 4. Each Sunday over the next 10 weeks we’ll drop a new episode with the leading experts in commercial real estate to prepare you for the new world of service and flexibility. We have a solid lineup, including JLL, BP, CBRE, FORE Partnership, LiquidSpace, MeetingsBooker.com to name a few. If you’re tuning in for the first time, I am Caleb Parker, Founder of Bold, the Space-as-a-Service brand for entrepreneurs and innovators, and as part of the NewFlex family of brands we’re merging property management & Space-as-a-Service to drive asset value and help office customers grow faster. This season is all about the customer experience.  How do we get people to come back to the office after working remotely for the last year? There are a lot of nuances to consider when answering that question. It’s not black and white, unless you’re CEO of a certain investment bank. But for the rest of us leaning into the future, that’s the wrong question. I’ve read a lot of news headlines, article quotes & social media posts/comments by leaders in Commercial Real Estate claiming we need offices to be productive. I’ve read quotes by notable CEOs saying WORK FROM HOME doesn’t work. And while there may be some truth to both, for some people... We also see the world’s biggest banks shedding office space Some of the most innovative & fastest growing companies announce Work From Anywhere (WFA) policies. Spotify announced #WFA one week, then a week later announced they were expanding into 80 new markets.    But the fact is,  offices are needed. Some people don't have a fantastic #WFH environment Some people don't like working alone But, just the same, some people do We’ve got to move beyond sweeping statements in one direction or the other, and acknowledge the truths on both sides of the conversation. My friend, Alex Turner from CBRE, says “It is essential to acknowledge that the office and home environments are increasingly interrelated.” Well said Alex! And while face to face may be less frequent going forward for many, it’s becoming more valuable than ever before. So we must evolve our thinking, and our buildings, to help everyone create better outcomes. In Episode 1, Basil Demeroutis, Founder of Pan-European developer, FORE Partnership, says "we need to change the way we sell real estate." I believe #CRE needs to shift from B2B to B2C in order to win in this new hybrid world. What does this actually mean? To me, it means... 1) First deciding who you want your customer to be. (I’m referring to the end user customer) Are they SMEs that live nearby? Do they work for a corporate? Are they entrepreneurs or innovators? Are they in financial services or law, tech, media etc...? Because that needs to drive the B2C brand strategy, customer experience and ultimately the economics. 2) We need to build the environment and experience to suit THAT customer persona we’ve just identified.. 3) We deploy B2C marketing and customer acquisition campaigns that sell the benefits of choosing to work in our buildings. No one buys a drill because they want a drill, they want a hole in the wall. We’re not selling sqft or sq meters, we’re selling super powers and positive impact. 4) Finally, provide great customer service, consistently, so our customers feel good when they come to work in oour building. That’s how CRE wins in a hybrid world. Otherwise I’m just going to work from my home office. Now don’t get me wrong, evolution isn’t mandatory  But one thing’s for sure, change is certain.   Now I’d like to leave you with a quote from my friend Dror Poleg: “A glass can be half full and remain valuable. An office building can't.”   Thank you for listening, we have a great season ahead with a focus on the customer experience, and more expert discussion on Space-as-a-Service. Don’t forget to subscribe in iTunes, or your preferred podcast listening app. And remember... Fortune Favours the Bold.     Sponsors   Fortune Favours the Bold   Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co)     Future Proof Your Portfolio with NewFlex   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)     Launch Your Own Podcast   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com and www.podcastsyndicator.com)     Subscribe to the #WorkBold Podcast   Apple | Spotify | Google | Stitcher | Podbean

Show Notes Duke Long (LinkedIn Profile) is a commercial real estate broker and 'Entrepreneur in Residence' at Second Century Ventures.  In this conversation with Duke we cover many topics, from the influence of Sam Zell to his work in real estate, his move to New York and proptech. Please enjoy! *** You can email Duke - dukelong@dukelong.com Follow Duke on Twitter - https://twitter.com/dukelong Sign up to Duke's newsletter - https://us8.list-manage.com/subscribe?u=eb1dc660ddc4936aba7aa0091&id=19e6675a81 Listen to Duke's podcast - https://www.stitcher.com/show/duke-long-commercial-real-estate-with-a-little-attitude My conversation with Antony Slumbers can be found - https://anchor.fm/gavinjgallagher/episodes/18--PropTech-and-SpaceAsAService---a-Conversation-with-Antony-Slumbers-eis79h NAR - National Association of Realtors - https://www.nar.realtor/ CCIM - Certified Commercial Investment Member - https://www.ccim.com/ SIOR - Society of Industrial and Office Realtors - https://www.sior.com/ *** My Book 'Your Best Life' - https://amzn.to/38WPmVf My Book 'Work Life Blend' - https://clionas.ie/product/work-life-blend/ Follow Gavin on Clubhouse - https://joinclubhouse.com/@gavinjgallagher Meetup Group - https://www.meetup.com/behind-the-facade-community/ Facebook page - https://www.facebook.com/BehindTheFacadePodcast LinkedIn page - https://www.linkedin.com/company/behind-the-facade-podcast If you would like to join the Facebook Group where Gavin posts live videos and responds to question, its called Behind The Facade Community and you can find it here - https://www.facebook.com/groups/1143988072600584 If you are interested in joining a future Behind The Facade Mastermind group for coaching, a WhatsApp group and a weekly Zoom call where you can ask specific questions and get direct advice and feedback then please sign up to the email list via the website www.gavinjgallagher.com/go If you have any questions you'd like answered on the show please make a voice recording and send it to podcast@behindthefacade.fm  Subscribe so you don't miss an episode and connect with Gavin on social media (FB Page, LinkedIn, Twitter, Instagram) --- Send in a voice message: https://anchor.fm/gavinjgallagher/message

A bonus episode for Season 3. Our seasons consist of 10 episodes, but a few weeks ago Bold Founder, Caleb Parker, joined Jo Meunier to record an episode of The Future of Work podcast, which is published by Allwork.space, one of the world’s leading publications dedicated to the future of work, including content around Space-as-a-Service. In this episode you’re gonna hear background on the Bold brand, why we believe in challenging the status quo and how we’ve evolved over the last few years. Jo asks about the Bold journey, from what led us to turn down a multi-million pound investment, and then ultimately go on to be acquired by NewFlex. Jo and Caleb chat about the future of work, and how the hospitality and commercial real estate industries are colliding, as well as the growing demand for asset owners to bring more flexibility & service into their buildings This episode was first published on the Allwork website here: https://allwork.space/future-of-work-podcast/  Visit the Bold website at www.workbold.co.uk Subscribe to the #WorkBold Podcast Apple | Spotify | Google | Stitcher | Podbean

Daniel Kraft, Partner at Stronghold Invest, the leading property advisory, asset Management, fund management and PropTech company in Northern Europe, joins Bold Founder, Caleb Parker, from Stockholm, Sweden, to talk property company strategy around #PropTech and Space-as-a-Service. **The Group manages €40 billion Euros of commercial real estate and has 495 million square feet across seven countries under their management.** In this episode we cover whether property companies should become tech companies, when it makes sense for PropCos to setup venture arms, and of course Space-as-a-Service demand and valuations. Daniel says becoming a tech company could be a dangerous path for Propcos, but setting up a venture arm could be a good strategy. Demand for Space-as-a-Service is disrupting the value chain in commercial real estate but unfortunately current valuation methodologies are preventing property from evolving to meet customer demand. Within the next 5 years asset owners will have to make a choice WHERE they’re going to sit in the new value chain. Connect with Daniel on LinkedIn Connect with Caleb on LinkedIn If you have any questions or feedback on this episode, email podcast@workbold.co Value Bombs PropTech Investments Stronghold is a service led company, which enables them to develop PropTech initiatives, test them and then deploy across their portfolio Building data recorded via IoT will become a huge asset to understanding how valuable a property really is Property companies should be looking at PropTech iniatives to improve performance But a property company becoming a tech company is a dangerous path to pursue. The dynamic is very different with a steep learning curve It could make sense for a property company to have a venture arm. That can be a good strategy for business development because you get to see pitches for innovation and decide what to focus on in the property side of the business to improve When you consider starting a venture arm be very clear what outcome you are expecting If the aim is to solve a problem then make an investment from your CAPEX budget. But if the aim is to see a return on investment then it should be done via a fund vehicle Space-as-a-Service There was a pre-Covid trend for bigger companies moving to outsource office portfolios via Space-as-a-Service The Remote working experiment during Covid supports the drive for Space-as-a-Service For the first time people are asking how the office is supporting business objectives The demand for Space-as-a-Service is clear and will continue to increase it’s take up of real estate portfolios on flexible terms This should impact property values, but valuers are still taking a cautious approach Current valuations methodologies are preventing property from evolving to meet demand Right now supply and demand is moving away from each other Due to valuation methods assets with Space-as-a-Service are still considered risky But we’re still in the early stages of evolution of the industry when it comes to Space-as-a-Service The value chain of Space-as-a-Service is still evolving, and property owners haven’t figured out where they fit in the new value chain Currently Stronghold is actively looking to bring Space-as-a-Service into their existing portfolio Within the next 5 years asset owners have to make a choice where they’re going to sit in the value chain Focusing on identifying assets for investment opportunities is one model Creating a service business to manage the asset is another model These 2 models should be separate businesses About Daniel Kraft & Stronghold Invest Daniel Kraft, Partner at Stronghold Invest, the leading property advisory, asset Management, fund management and PropTech company in Northern Europe. The Group manages  €40 billion Euros of commercial real estate and invests more than €1 billion Euros in new properties across Northern Europe annually through it’s wholly owned subsidiaries, Newsec and Niam. As a Group they have 1,800 team members across 40 offices, in 9 countries and major cities like Stockholm, Copenhagen, Helsinki, Oslo and Luxembourg. Newsec is their “full service property house” which includes Asset Management and Advisory with 46 million square meters (that’s over 495 million square feet) across seven countries under their management. Niam is their private equity firm (the largest in northern Europe focused on real estate) with assets under management exceeding €3.5 billion Euros with a global blue chip investor base. Daniel is also Head of Stronghold’s PropTech Ventures, and sits on the Board of numerous portfolio companies. Sponsors Fortune Favours the Bold   Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co)   Future Proof Your Portfolio with NewFlex   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com and www.podcastsyndicator.com)   Subscribe to the #WorkBold Podcast Apple | Spotify | Google | Stitcher | Podbean

Chief Marketing & Development Officer Andrea Pirrotti and Director of Real Estate, Emily Larson, from US-based Space-as-a-Service brand, Office Evolution, joins Bold Founder, Caleb Parker, to share why they believe commercial real estate is no longer in the property business. In this episode you'll gain insights into how Office Evolution is growing their brand across U.S. suburban markets through franchise and asset owner partnerships. Landlords are no longer asking IF they need Space-as-a-Service in their portfolios, and are now asking HOW to deploy it. Emily shares her advice for landlords who want to get it right. Andrea says CRE is now in the people business, and as an industry we need to move our mindsets from B2B to H2H (human to human). Connect with Andrea on LinkedIn Connect with Emily on LinkedIn Connect with Caleb on LinkedIn If you have any questions or feedback on this episode, email podcast@workbold.co Value Bombs History repeats itself 4 groups are impacted during turbulent times: enterprise companies, their employees, small businesses, and asset owners Facilities cost is the second largest fixed cost on balance sheets for most companies, behind payroll During turbulent times enterprise companies tend to cut labour, and end up with space they’re not using The C-suite sees space as a wasted cost Many people who are laid off start new businesses and need access to office space Historically flex offices thrive in turbulent times Looking ahead "We’re witnessing the perfect storm for Space-as-a-Service growth" The Space-as-a-Service footprint as a ratio to conventional office space is set to double in size over the next 3-4 years The customer pie chart for Space-as-a-Service will see an increase in enterprise customers over the next few years as lease events occur Brokers who do not include Space-as-a-Service into portfolio planning strategies for their enterprise customers are missing their fiduciary responsibility Space-as-a-Service enables portfolio owners to better monetise and enhance their assets Creates a customer feeder for the building Amenitises the building Landlords are no longer asking if we need Space-as-a-Service, and are now asking how do we deploy it Commercial real estate needs to move from B2B to H2H (human to human) CRE is now in the people business, not the property business Office Evolution is growing their brand across suburban markets through franchise and asset owner partnerships Their suburban locations are seeing a return to occupancy and pre-covid lead volume faster than other operators with CBD locations Advice to LLs Not all Space-as-a-Service operators are created equal Choose an brand that fits your building Choose an operator that fits your culture Play to your strengths and outsource the rest Resources: Got Milk campaign: https://www.youtube.com/watch?v=0PAj5X4oYro About Emily Larson Emily has been part of the Office Evolution team for nearly 12 years, and helped launch franchising for the brand back in 2012. She’s had a hand in the real estate and design of every single one of their 72 locations, company-operated and franchise alike, and she built out the Real Estate and Construction Department and foundational processes to support the franchise growth. About Andrea Pirrotti Andrea started her career in the music industry, then found herself at a little known company called Regus where she was the global head of marketing and member of the leadership team that grew the company from $200 million to a billion dollars in Revenue. She’s run sales, marketing and provided advisory services for over 900 coworking locations across 65 countries. She says she “likes to grow things, which is presumably why she joined the Office Evolution team. Speaking of growing things, she’s given birth to two children in one year (who are not twins - how is that even possible!?). Almost as impressive, 4 of the companies that she provided advisory services to have had successful exits. Sponsors Fortune Favours the Bold   Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co)   Future Proof Your Portfolio with NewFlex   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com and www.podcastsyndicator.com)   Subscribe to the #WorkBold Podcast Apple | Spotify | Google | Stitcher | Podbean

John Arenas, Founder and CEO of the upscale, hospitality-based workplace brand, Serendipity Labs, joins Bold Founder, Caleb Parker, to share insights on how Serendipity Labs is helping landlords future proof their portfolios through a "manchise" model. (This isn't his first rodeo - scroll down to see his bio) Serendipity Labs is one of the fastest growing corporate coworking brands with 35+ locations in 17 states across the US in urban, suburban and secondary markets and opening across the UK in 2021. John believes that every office landlord is now part of the flex office industry, whether they like it or not. Because that’s what enterprise customers expect. So he has some advice for asset owners looking to bring Space-as-a-Service into their portfolios. Landlords should think twice before signing a lease with an operator that only has exposure to the downside risk. John shares how landlords can balance their risk and stay in control of their building value by deploying a model that aligns investor interests with the operator brand. In this episode we talk about credit aggregation, gaining access to channels that reach enterprise customers, why John is bullish on suburban markets and how to support the work from anywhere trend. Connect with John on LinkedIn Connect with Caleb on LinkedIn If you have any questions or feedback on this episode, email podcast@workbold.co Value Bombs We're starting to see a blurred line between flex and conventional leases Landlords are now in the flexible office industry Demand for flexibility is not going away because business cycles are short and uncertainty is high Landlords want to have Space-as-a-Service with a flex component in a building to meet this demand, but we’re seeing challenges in the lease model with operators The Manchise model aligns interests of the asset owner and operator brand Landlords are aligning with Serendipity Labs in secondary and suburban markets for better quality credit aggregation and access to channels to reach customers they couldn’t reach on their own Landlords get their location managed and participate in the economic upside  A good manchise agreement should be considered tantamount to an agreement with a property management or facilities management company combined with a leasing and marketing agreement, but with better credit aggregation. Serendipity Labs is growing in suburban and secondary markets to support corporate occupiers by creating entire footprints that the corporate occupier doesn’t have themselves Most corporate occupiers don’t want to sign a lease for under 10,000 SqFt in a secondary or non-HQ market And "work from home" (WFH) doesn’t work for everyone So they’re supporting "work from anywhere" (WFA) and enabling democratisation of workplace choice During Covid times suburban locations are seeing a faster return to occupancy than city centre locations Corporate occupiers are making decisions to enable an alternative to commuting to city centres / and employees want solutions to escape from home offices Suburban coworking occupancy is returning faster than city centre locations Serendipity Labs is starting to see small meetings (less than 20 people) return John's advice for landlords who want to bring in Space-as-a-Service (SPaaS) to their portfolios:  Choose an operator with network and reach Match the right brand to the building The right brand can add value to the right building The SPaaS brand flag you fly on the building says a lot to customers about the quality of the building About John Arenas John has a proven track record of bringing ground breaking innovations to the corporate real estate and hospitality industries. In the early 2000s, John Founded Worktopia, an online reservation system for sourcing office & meeting space and other workspace “on-demand”. In 2008, he secured venture capital finance to focus on the hotel meeting space vertical where he established an online marketplace for travel distribution with partners such as American Express, Travelocity, and the global hotel chains. He went on to be named one of the 25 most influential executives in business travel before exiting through an acquisition by SignUp4 (now part of Cvent). Before that he founded Stratis, a chain of franchised Flexible Office centers that he developed across 11 US States, primarily in suburban and secondary markets. Stratis was acquired by Regus in April 2001, where John joined the leadership team as President of the Americas and reported directly to CEO Mark Dixon.  Then John led the restructuring of approximately $1B in lease obligations, comprising over 3MM square feet with 42 landlords across the US, saving $350M in cash for Regus, bringing the company back into profitability, resulting in an 11x share price increase. Now he’s at it again, building one of the fastest growing corporate coworking brands, Serendipity Labs, across the US, and now the UK through a partnership with NewFlex. But unlike his time with Regus, he’s leading Serendipity Labs with a better economic model for landlords.   Sponsors Fortune Favours the Bold   Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co)   Future Proof Your Portfolio with NewFlex   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com and www.podcastsyndicator.com)   Subscribe to the #WorkBold Podcast Apple | Spotify | Google | Stitcher | Podbean

Robert Wolstenholme, Founder of Trilogy Real Estate and his tag team partner, Laurence Jones, Trilogy’s Head Of Asset Management join Bold Founder, Caleb Parker, to share how Trilogy puts the customer at the center of the universe to drive higher yields for their investors. Trilogy is a London-based real estate investment and development business with a reputation for repositioning overlooked assets in the UK and transforming them into contemporary workplaces and mixed-use destinations. Robert shares a fascinating story about his career in real estate and how he went from working in the broker world at JLL to eventually launching Trilogy, his own real estate development company. Laurence tells us how he got involved in the company, and we hear how Trilogy creates destinations people want to come to work in.  (See Republic London: https://republic.london/) In this episode you’re going to hear how Trilogy’s strategy is about providing a service to customers, and we dive into that service-led approach. Asked about the evolution of building valuations, Robert says office building valuers should talk to hotel valuers (who have decades of experience in this area) to standardise the investment profile of income streams from of flexible and Space-as-a-Service footprints. Connect with Robert on LinkedIn Connect with Laurence on LinkedIn Connect with Caleb on LinkedIn If you have any questions or feedback on this episode, email podcast@workbold.co   VALUE BOMBS Trilogy partners with foundations, endowments and pension funds to develop property and provide returns by finding buildings and spaces with untapped potential. They invest in higher risk opportunities and layer highly creative asset management strategies over their developments. When developing property, they put the customer at the center of the universe to drive higher yields. People today want to work for companies that enable them to make an impact.  When developing property we need to create environments people want to come work from. Sustainability is a priority. People want to be inspired and feel good. Offices should dial up innovation in people. People want to work in places that have a vibrant energy. Real estate needs to think about tenants as customers.  It’s time to build real relationships with customers beyond a financial transaction.  Landlords should ask how civilisations begin, then apply the same principle to building community in their developments. There is more that we can achieve beyond putting an occupier in and accepting rent. Real estate should ask “What can we do to create opportunities for people?” Flexible space should make up approximately 40% of an asset, but flexibility should be 100% of mindset. More customers on flexible terms creates diversification. Having a flexible approach and mindset to help people succeed opens the door to relationship building  Valuation methodologies need to evolve to standardise the investment profile of income streams from of flexible Space-as-a-Service footprints Hotels have been valued this way for decades. Office building valuers should talk to hotel valuers to solve this. About Robert Wolstenholme Drawing on 25 years of experience and energised by the real benefits of great design, Robert Wolstenholme has been closely involved with some of the most innovative developments in London and has collaborated with Britain’s most respected architects, designers and investors. Robert launched investment and development company Trilogy Property in 2015 to specialise in repositioning overlooked assets in the UK, transforming them into contemporary workplaces and mixed-use destinations. Trilogy Property’s first project, Republic at East India Dock– a four acre workplace campus in London’s docklands, developed to attract and retain London’s creative and tech talent – launched in June 2016 and has since drawn in tenants such as Deliveroo and The Trampery tech incubator. Robert has a well-regarded reputation for unlocking potential in places through culture, creativity and technology and worked to set the benchmark for the re-invention of the modern, creative office building. During his ten years at Resolution Property, Robert was integral to the team that developed many of London’s standard-setting workplaces, most notably the Ampersand Building in Soho and the Alphabeta Building on Finsbury Square, which received an RIBA London Award, Property Award and a British Council of Offices Award for Refurbishment during 2016. Trilogy Property is also developing the Great Northern Warehouse in Manchester, a £300 million project which will create a residential, commercial and leisure quarter focused around a historic warehouse in the city centre. Robert is a Chartered Surveyor with a degree in Architecture from the Bartlett School. Prior to joining Resolution Property, he was a director at Jones Lang LaSalle. About Laurence Jones Laurence is Trilogy’s Head of Asset Management & Leasing. His principal responsibilities include the identification and implementation of all property related business plans and value-add initiatives, as well as the management of agents and outsourced advisors. Laurence has an MA in Property Valuation and Law, holds the IMC qualification and is a member of the RICS.   Sponsors Fortune Favours the Bold   Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co)   Future Proof Your Portfolio with NewFlex   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com and www.podcastsyndicator.com)   Subscribe to the #WorkBold Podcast Apple | Spotify | Google | Stitcher | Podbean  

Andy Pyle, Head of UK Real Estate for KPMG, joins Bold Founder, Caleb Parker, to chat about valuing Space-as-a-Service income streams within real estate assets. Andy believes the Space-as-a-Service mindset is going to end up being 100% of the real estate market. He says Covid has driven corporate occupiers to ask why they have offices, and many occupiers will give space back to landlords via break clauses, defaults or at lease events. Therefore a lot of space will need to be repurposed to meet the demand of what people want. This means real estate is becoming a business to consumer proposition, and the capital markets need to get their head around valuing the income streams generated through the multiple service layers of the Space-as-a-Service Model. In this episode you're going to hear how KPMG values Space-as-a-Service assets, why Andy believes service drives retention and value, and how re-purposing retail assets as Space-as-a-Service can not only save retail landlords, but also support local entrepreneurs and spur job creation. Connect with Andy on LinkedIn Connect with Caleb on LinkedIn If you have any questions or feedback on this episode, email podcast@workbold.co Value Bombs The Space-as-a-Service (SPaaS) mindset is going to end up being 100% of the market Covid has driven corporate occupiers to ask why they have offices Occupiers stuck in long leases will start to partner with SPaaS operators to re-purpose space and reduce long-term liabilities Many occupiers will give space back to landlords via break clauses, defaults or at lease events Space will need to be repurposed to meet the demand of what people want Real estate is becoming a business to consumer proposition Providing more services improves customer retention and margins Enlightened landlords have already recognised they need Space-as-a-Service in their portfolio Space-as-a-Service has become an essential part of the product mix Lease arbitrage in Space-as-a-Service is not sustainable. Landlords should move to partnership models with operators. The capital markets need to get their head around the multiple income streams in Space-as-a-Service Space-as-a-Service assets never go to zero, whereas if an asset has 1 large occupier, if they move out the income of the asset goes to zero Valuation should be the sum of the parts: intrinsic value of building + multiple service layers and the income they produce Buildings operated as customer centric offer more services and therefore customer profitability increases We should value Space-as-a-Service income streams as a business, not a "real asset" If RICS doesn’t evolve their valuation model for Space-as-a-Service we’ll start to see a RICS value placed on the core asset, and a business valuation firm value the service layers on top as a business. SPaaS is also relevant for retail and industrial assets There is too much retail space; some should be repurposed to SPaaS to support local entrepreneurs and spur job creation. This would support the hub & spoke real estate strategy of many corporate occupiers  Network effects help when valuing an asset to compare trends across the various income streams About Andy Pyle Andy is Head of UK Real Estate for KPMG, and is responsible for overseeing all of the firm’s services to Real Estate clients. He leads KPMG’s transaction advice to fund managers, direct investors and corporates on large and complex real estate acquisitions and disposals, particularly portfolio deals or where assets are sold in corporate structure. He is a chartered accountant and has significant experience as a reporting accountant on real estate IPOs and capital market transactions. With 25 years of professional experience, of which the last 18 have been as a full-time transaction adviser, as you can imagine Andy has advised a number of investors who have bought and sold real estate assets in the UK and Europe across the diverse range of sectors, including commercial office, retail/shopping mall, industrial/warehousing/logistics, residential, self-storage, student accommodation and serviced office sectors covering both development and investment assets. He has advised on some of the largest transactions in the European real estate market. You may have seen Andy on stage at one of our industry’s top conferences. He regularly speaks on the impact of tech disruption on the real estate sector. Speaking of tech Andy leads the Technology & Innovation Working Group for the British Property Federation and was placed 6th on the LendInvest PropTech Powerlist.  If you’re on Twitter, go follow Andy. He’s @AndyJPyle and he often challenges our industry with thought provoking commentary that’s landed him on Duke Long’s Top 100 Commercial Real Estate People You Must Follow On Twitter. Sponsors Fortune Favours the Bold   Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co)   Future Proof Your Portfolio with NewFlex   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com and www.podcastsyndicator.com)   Subscribe to the #WorkBold Podcast Apple | Spotify | Google | Stitcher | Podbean

Evelyn Lee, Editor for PEI Media joins Bold Founder, Caleb Parker to discuss her article on how to value office buildings with Space-as-a-Service. Evelyn just published a research piece on valuing Space-as-a-Service assets in PERE, the Private Real Estate Magazine in PEI's portfolio. Read article here: https://www.perenews.com/how-to-value-flex-office-investments-covid-19/ Representatives from the valuer community and capital markets have taken a stance on #SpaceAsAService. They expect demand to continue to grow, and properties without a Space-as-a-Service component will be valued less. In this episode, Evelyn and Caleb dive into the article and her interviews with the experts quoted.  She explains why valuing Space-as-a-Service has been a challenge for commercial real estate, but how this is changing. We learn why moving from leases to management agreements makes more sense for landlords, and how brand can play a role in driving building valuations. You’re going to hear about a new investor profile emerging and whether a new asset class is needed for this fast growing segment of commercial real estate. Connect with Evelyn on LinkedIn Connect with Caleb on LinkedIn If you have any questions or feedback on this episode, email podcast@workbold.co Value Bombs High Growth Demand for Space-as-as-Service Space-as-a-Service is becoming a hot topic in the capital markets The customer experience delivered by WeWork became a value driver for assets Demand for Space-as-a-Service will continue to increase post Covid Uncertainty is driving the need for flexibility Accounting changes for long-term leases is causing enterprise to rethink their real estate strategy Landlords should incorporate Space-as-a-Service now in their buildings as an important way of future proofing their portfolios because there is an expectation there will be a premium for those types of assets given Customer interest and demand On the flip side, buildings without Space-as-a-Service components will be discounted Space-as-a-Service will drive premiums Risk mitigation via management agreements We’re going to see a shift in Landlords from leases to management agreements for Space-as-a-Service  The lease model was perceived as being more stable and less risky, but in recent times that theory has been proven wrong. It’s less risky for the landlord if they have a profit share or management agreement in place with a Space-as-a-Service operator, because it gives the landlord more control, and a share in the upside. Evolving valuation methodologies The industry needs to evolve valuation methodologies to value income streams from Space-as-a-Service Income streams driven by Space-as-a-Service components should be split out from the NOI of an asset and valued separately, potentially at a premium to how a traditional lease would be valued New valuation methods for Space-as-a-Service should look like hotel industry valuations We’ll potentially see two investor profiles teaming up to acquire assets in the future Low risk profiles to invest in the core asset income stream  Higher risk profile to invest in the Space-as-a-Service income stream Layering the right brand on top of an asset can enhance its valuation  Resources Evelyn’s article Isabelle Scemama, Global Head of AXA IM Alts & CEO of AXA IM - Real Assets Stephane Theuriau, Partner at BC Partners Richard Kalvoda, Head of the Advisory Practice for Altus Group Emma Swinnerton, EMEA Head of Flexible Workspace for Cushman & Wakefield   About Evelyn Lee and PEI Media Evelyn is Editor at PEI Media, where she’s spent the last decade covering real estate for the private equity community. Originally working out of the company’s NYC HQ, Evelyn moved to London 2 years ago and has been covering the global market. PEI has a global portfolio of 12 digital financial information and magazine brands that deliver critical market intelligence for professionals in specialist financial markets such as: private equity, real estate, infrastructure, private credit, agriculture and compliance. They have a diverse team of more than 250 media, information and events specialists worldwide, and hold 50+ events globally to help their customers gain unique insights, make important business connections, and ultimately facilitate better investment decisions. PEI focuses on the alternative and typically illiquid asset classes that have become essential components of many investors’ allocation strategies globally. They major in private equity, real estate, private debt and infrastructure investing, whilst also engaging with emerging new asset classes.   Sponsors Fortune Favours the Bold   Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co)   Future Proof Your Portfolio with NewFlex   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com and www.podcastsyndicator.com)   Subscribe to the #WorkBold Podcast Apple | Spotify | Google | Stitcher | Podbean

Joanna Turner, Head of Property Research for Canada Life Asset Management (recently rebranded), joins Bold Founder, Caleb Parker to talk about how Canada Life is evolving their assets for hybrid working. Joanna says the future of work doesn’t mean reduced demand for commercial real estate. Working from home and going to the office will go hand in hand.  But she says demand for Space-as-a-Service and flexibility will grow faster as we shift to hybrid working, so every major landlord has to become Space-as-a-Service minded. She believes conventional real estate managers should partner with experienced Space-as-a-Service operators to meet customer demand. We also talk building valuations and have some feedback for the valuer community, as well as lenders, who Joanna says need to evolve their criteria to recognise the growth in demand for Space-as-a-Service. Connect with Joanna on LinkedIn  Connect with Caleb on LinkedIn If you have any questions or feedback on this episode, email podcast@workbold.co Value Bombs The future of work doesn’t mean reduced demand for #CRE The reasons people need an office is changing Landlords need to be flexible and adaptable to meet the new demands from customers There will be a flight to prime quality space, and low quality secondary space will see higher vacancy rates Working from home and going to the office will go hand in hand People will commute to the city centre ONLY if its rewarding The role of the office will change from being a place where you go to work, to a place to meet and collaborate face to face, and be inspired. Buildings need spaces that enhance the #wellbeing for people Every major landlord has to become Space-as-a-Service minded Flexibility should be top of mind, because that’s what customers want Demand for Space-as-a-Service and flexibility will grow faster as we shift to hybrid working Conventional real estate managers should partner with Space-as-a-Service operators to meet customer demand  Valuers need to ask themselves “What is it I’m actually valuing?” Are the additional service layers adding additional value for the customer, more revenue streams, more diversification, therefore more value to the asset? Should covenant strength of building users no longer be a factor in the valuing of Space-as-a-Service footprints? Operators need to be more transparent with landlords around data and financials When valuing a building, valuers should be asking whether there is higher demand in that particular market for conventional leases or is there more demand for flexibility and service Lenders need to evolve their criteria to recognise the growth in demand for Space-as-a-Service Resources (Aka, mentions from Joanna) Joanna's Property Week Article Jan Gehl (cities architect and the godfather of placemaking)  His book: ‘Cities for People’  His short film ‘The Human Scale’ Ken Shuttleworth, Architect at ‘Make’ Anouk Khan, CFO RE:Women Maria Wiedner, CEO of RE:Women  Twitter: @rewomenorg Andrea Carpenter from Women Talk Real Estate Abigail Dean, Head of Sustainabiity, Nuveen Nina Reid, Director Responsible Property Investment, M&G Nikki Greenberg (futurist and proptech guru, NYC) About Joanna Turner Joanna Turner is Head of Property Research at Canada Life Investments.  In her role she is responsible for managing research and strategy, which includes forecasts, thought leadership, house views, quarterly reporting and writing regular research content.  Joanna has twenty five years’ experience in Property Research & Strategy at a global, European and UK level. Prior to Canada Life, she worked as an Associate Director in DTZ’s Global Forecasting & Research team, and has gained experience at major global property fund managers such as AXA Real Estate, LaSalle Investment Management and Invesco, as well as Cushman & Wakefield’s European Research team. Joanna holds an Masters in Real Estate Investment from Cass Business School, City University London and a BA Honors from Manchester University. She also speaks Spanish, German and French, as well as her native English.  She is a committee member of the Society of Property Researchers, organising regular industry events and is a member of the Investment Property Forum. She writes regular blogs on behalf of Canada Life Investments and has had articles published in major property journals such as IPE Real Assets, Property Week and Euro Property. She is passionate about ESG and climate change, diversity and inclusion in the real estate sector. Sponsors Fortune Favours the Bold   Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co)   Future Proof Your Portfolio with NewFlex   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com and www.podcastsyndicator.com)   Subscribe to the #WorkBold Podcast Apple | Spotify | Google | Stitcher | Podbean

David Cairnes, Senior Vice President - Office Leasing for CBRE in Toronto, Canada, joins Bold Founder Caleb Parker to challenge commercial real estate to bet on Space-as-a-Service.  He says it doesn’t matter what the capital markets or landlord community wants, customers want flexibility and service, so if you’re in commercial real estate you need to evolve in order to stay relevant. He believes "Space-as-a-Service should be part of every office landlord’s leasing and retention strategy". In this episode you’re going to learn the difference between flex and Space-as-a-Service, some details about 3-way deals transacting between landlords, customers and operators, and how asset owners can make their buildings more attractive for high quality occupier customers. Finally, Dave helps us understand how it makes sense for Space-as-a-Service to become less risky for landlords, yet still save customers money. Connect with Dave on LinkedIn Connect with Caleb on LinkedIn If you have any questions or feedback on this episode, email podcast@workbold.co Value bombs  The landlord community isn’t providing enough Space-as-a-Service to meet customer demand Enterprise technology customers are starting to partner with flexspace operators, and are approaching landlords in tandem to transact deals This type of deal enables the customer to take the long lease required by the landlord, but offset the cost liability of having too much space before they grow into it These enterprise technology companies are comfortable managing risk in this way, whereas the landlord isn’t Landlords need to embrace these deals and make it easier to facilitate provisions for this in the terms of a lease But this should be a leading indicator for the landlord community as to what customers want. Not all companies can do deals like this, but many want these same benefits Landlords need to partner directly with Space-as-a-Service operators to solve problems for occupiers Otherwise, the customer ends up in unfavourable sublease terms Landlord-operator partnerships are more sustainable relationships that create stable pricing models for the customer The agent community has a lot to gain by brokering more Space-as-a-Service partnerships between landlords and operators There is a difference between flex and Space-as-a-Service; flex is a feature of SPaaS Space-as-a-Service should be part of the leasing and retention strategy at the outset for new developments Bringing in a high caliber operator makes a building more attractive for high quality occupiers Regardless of what the capital markets or landlords want, customers want flexibility and service, so commercial real estate needs to evolve in order to stay relevant Landlords needs to think about service and hospitality holistically Amenities should be revenue drivers, not line items in the service charge About David Cairnes Dave started his career out of university as a professional poker player. He was ranked in the top 100 online tournament players in the world for a time. In 2012, Dave transitioned from poker to commercial real estate, becoming an office leasing broker in downtown Toronto, Canada. Dave rose quickly through the ranks and is now one of the top office brokers in Canada, where he’s focused on high growth companies, Space-as-a-Service operators and landlord representation. The analytical & interpersonal skills he honed as a poker player helped him become an excellent negotiator regardless of which side of the deal he is on. Dave is also an avid "futurist" when it comes to the office market and can be found on LinkedIn talking about the importance of delivering space as a service going forward. And because he’s a “futureist” he cofounded CBRE Forward (www.cbreforward.com) where he showcases the success stories of Canada's most innovative companies, providing tailored real estate insights to high growth companies, and interviewing authorities on the future of work (#MovingForward). Sponsors Fortune Favours the Bold   Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co)   Future Proof Your Portfolio with NewFlex   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com and www.podcastsyndicator.com)   Subscribe to the #WorkBold Podcast Apple | Spotify | Google | Stitcher | Podbean

Show Notes Behind The Facade is dedicated to exploring the mental game and essential mindset critical to success in property investment & development. Hosted by veteran real estate entrepreneur Gavin J Gallagher, whose own career spans 25 years across a full spectrum of international assets and projects, the podcast aims to impart valuable insights and actionable strategies for building wealth in a structured and sustainable manner. Delivered through a combination of guest interviews and Gavin's own uniquely authentic and personal war stories of both his successes and failures, each week the show will cover a topics through the lens of innovation, inspiration or impact. This week I completed my 10,000 burpee challenge in support of charity: water - find out more about the challenge or donate to the charity HERE Antony Slumbers is a globally recognised speaker, advisor and writer on proptech and space-as-a-service.  A serial entrepreneur, he has founded and exited several proptech software companies and now consults real estate boards on their transformation, technology and innovation strategies. He writes an influential blog at antonyslumbers.com and is a prolific Tweeter @antonyslumbers. In March 2020 he co-founded the online #FutureProofOffice course at realinnovationacademy.com If you have any questions you'd like answered on the show please make a voice recording and send it to podcast@behindthefacade.fm  If you would like to join the Facebook Group you can find it here - Behind The Facade Community - inside Gavin posts daily live videos answering questions, providing insights and advice or just letting you tag along as he goes through his day at work. We also have a Behind The Facade Facebook Page where you can find a link to each episode and comment directly on it. Subscribe so you don't miss an episode and connect with Gavin on social media (FB Page, LinkedIn, Twitter, Instagram). You can learn more by visiting Gavin's website www.gavinjgallagher.com/go and subscribe to his YouTube channel PropTechTV for additional content. --- Send in a voice message: https://anchor.fm/gavinjgallagher/message

Show Notes Behind The Facade is dedicated to exploring the mental game and essential mindset critical to success in property investment & development. Hosted by veteran real estate entrepreneur Gavin J Gallagher, whose own career spans 25 years across a full spectrum of international assets and projects, the podcast aims to impart valuable insights and actionable strategies for building wealth in a structured and sustainable manner. Delivered through a combination of guest interviews and Gavin's own uniquely authentic and personal war stories of both his successes and failures, each week the show will cover a topics through the lens of innovation, inspiration or impact. This week I completed my 10,000 burpee challenge in support of charity: water - find out more about the challenge or donate to the charity HERE Antony Slumbers is a globally recognised speaker, advisor and writer on proptech and space-as-a-service. A serial entrepreneur, he has founded and exited several proptech software companies and now consults real estate boards on their transformation, technology and innovation strategies. He writes an influential blog at antonyslumbers.com and is a prolific Tweeter @antonyslumbers. In March 2020 he co-founded the online #FutureProofOffice course at realinnovationacademy.com If you have any questions you'd like answered on the show please make a voice recording and send it to podcast@behindthefacade.fm If you would like to join the Facebook Group you can find it here - Behind The Facade Community - inside Gavin posts daily live videos answering questions, providing insights and advice or just letting you tag along as he goes through his day at work. We also have a Behind The Facade Facebook Page where you can find a link to each episode and comment directly on it. Subscribe so you don't miss an episode and connect with Gavin on social media (FB Page, LinkedIn, Twitter, Instagram). You can learn more by visiting Gavin's website www.gavinjgallagher.com/go and subscribe to his YouTube channel PropTechTV for additional content. --- Send in a voice message: https://anchor.fm/gavinjgallagher/message

Chief Exec of NewFlex, Steve Jude, joins Bold Founder, Caleb Parker to share his story and insights leading the UK’s largest Space-as-a-Service operator deploying a hotel-style management agreement model. Steve’s a veteran of Space-as-a-Service and has personally been involved in 70 management agreements. In this episode you will learn the story of how NewFlex got started, how a multi-brand strategy helps asset owners meet customer demand, and why hotel-style management agreements keep landlord & operator partnerships aligned. Steve shares a few tips for asset owners thinking about Space-as-a-Service and management agreements, including how to navigate the potential conflict between a brand’s ambition and asset owners business plans.  Connect with Steve on LinkedIn: https://www.linkedin.com/in/steve-jude-71a296132/ Connect with Caleb on Twitter: https://twitter.com/Caleb_Parker If you have any questions or feedback on this episode, email podcast@workbold.co Value bombs  In a management agreement world, the client is the asset owner and the customer is the building user We should expect consolidation ahead for Space-as-a-Service, particularly among operators on the lease arbitrage model Not every building needs Space-as-a-Service, but every asset owner should ask whether its right for their asset right now Landlords need to be thinking about why people need to come to their office, because for the first time in history the customer (occupier) has a choice of whether to take an office or not. We have to understand how we can help our customers make more money The future of work is smaller head offices and a distributed workforce Distributed teams needs on-demand access to spaces that facilitate collaborative and creative work, often closer to where they live We have to build and deliver spaces that help deliver the outcomes that people want Landlords should deploy Space-as-a-Service to help their customers make more money “75-80% of C-level asset owners I talk to are thinking about Space-as-a-Service” There's about to be an explosion in demand for management agreements for Space-as-a-Service Tips for asset owners bringing in Space-as-a-Service: Don’t do a risky SPV lease Think about what the ideal outcome for an asset, then partner with an operator who is aligned and will help you achieve that outcome Brand matters to attract the right customer, but find out the motive of the brand owner. Are they more interested in building for an exit than making money for the asset? Brand didn’t need to make sense in the past for CRE. But as we move from B2B to B2C brand becomes more important The future of the office is like a hotel for workers, so the capital markets need to value Space-as-a-Service like a hotel. How do you value 30% of the market that doesn’t fit the rules of the game? Right now there is a lot of money tied up in the old way of valuing buildings - should there be a bridge to help investors transition to the right way to value Space-as-a-Service? About Steve Jude Early in his career, Steve specialised in marketing for the travel industry, working with some big names, such as British airways, TUI, and Avis car rental. He became a specialist in yield management, and by chance met Regus CEO, Mark Dixon one day. The two got to talking and Steve, not knowing anything about the then serviced office industry, convinced Mark that Regus was just a yield management business. The rest is history as Steve joined Mark to become Worldwide sales & marketing director for Regus through their floatation. After that, Steve went into private equity for a bit, then became a privateer to turnaround companies that were struggling. 13 years ago he took on the struggling serviced office brand Citibase, turned the company around, and led them through the GFC to become stronger than ever before. And now he’s Chief Exec of NewFlex.   Sponsors Fortune Favours the Bold   Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co)   Future Proof Your Portfolio with NewFlex   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com and www.podcastsyndicator.com)   Subscribe to the #WorkBold Podcast Apple | Spotify | Google | Stitcher | Podbean

Welcome to Season 3 of the highly popular #WorkBold podcast. Caleb Parker, Founder of Bold, returns for another season to challenge commercial real estate on the only podcast in the world dedicated to the future asset class called Space-as-a-Service (SPaaS). Now downloaded in 49 countries, each week Caleb chats with the leading experts in commercial real estate to prepare you for the new world of service in real estate. This season we have a solid lineup - including Canada Life Investments, CBRE, KPMG, Nuveen and Trilogy Real Estate to name a few - with a focus on valuation methodologies, and more expert discussion on Space-as-a-Service. This podcast is for anyone involved in commercial real estate in any way. If you’re an investor, fund manager, developer, property manager, agent or broker, be sure to subscribe so you don’t miss an episode. Subscribe to the #WorkBold Podcast   Apple | Spotify | Google | Stitcher | Podbean   Don't have time to listen? (Read the transcript of this trailer below) Welcome back to the WorkBold podcast  Where we chat with the leaders in commercial real estate to answer all questions Space-as-a-service. This podcast is for anyone involved in commercial real estate in any way. If you’re an investor, fund manager, developer, property manager, agent or broker, be sure to subscribe so you don’t miss an episode. I’m your host, Caleb Parker, and you’re listening to a preview of season 3, where Space-as-a-Service Comes of Age. I’m coming out swinging this season. Demand for Space-as-a-Service will overtake demand for long-leases soon. It’s time for the capital markets to wake up. Because what happens to value when demand for your product, long leases, goes away. It’s time for Space-as-a-Service to have it’s own asset class, with industry recognized risks and yields, and perhaps a new type of investor profile. Each Sunday over the next 10 weeks we’ll drop a new episode with the leading experts in commercial real estate to prepare you for the new world of service in real estate. We have a solid lineup, including Canada Life Investments, CBRE, KPMG, Nuveen and Trilogy Real Estate to name a few. If you’re tuning in for the first time, I am Caleb Parker, Founder of Bold, the Space-as-a-Service brand for entrepreneurs and innovators. We are now part of the NewFlex family of brands, and we help asset owners and landlords drive value by future proofing their portfolios.    But enough about me. Let’s get down to business. Real estate has been, done, the same way for the last century. And, the customer has always been, the people, who are investing in real estate. But, the customer today is, really the person who uses the building. It could be the people who are in a lease for 10 years, it could be the people that are popping in for a meeting room, for a day, or it could be the guest of those meetings. But the end user, the person coming to the building is really the customer. And so I believe real estate needs to move from product to service, and service those customers. I believe entrepreneurs and innovators make the world a better place.  Over the last decade, I’ve dedicated my work to supporting and championing entrepreneurs. I love entrepreneurial thinkers. I’m an entrepreneur at heart.  Today business deals happen faster than ever. We contract with people thousands of miles away online and on-demand. Our work is not restricted to a static location. We don’t “need” an office to work from. Our work happens everywhere: at home, on a plane, on our mobile phones. But, to grow and succeed, sometimes we do need a place to come together with our team, our customers, and our partners.  Commercial real estate hasn’t been friendly to entrepreneurs, though. “If” we’re approved, we have to pay big deposits, spend thousands on legal fees to oblige us to pay for a long time, for the right to a white box that becomes our responsibility to make it fit our culture and business needs, and then pay more to make it a white box again when we’re done. This is the opposite of what a fast-growing company needs from commercial real estate. Yes, we need access to fantastic environments sometimes, but we also need agility. We need to manage risk. The logic of permanent offices and expensive long leases feels outdated in this new economy that we’re in.  I’m not trying to beat up on commercial real estate. It was natural for the industry to operate as it has because the customer has always been the investor, not the end-user. But it’s time to flip this and put the customer at the center of our universe. Demand for Space-as-a-Service from the end-user has been growing steadily since the global financial crisis of 2008, and we’ve seen massive growth in the last few years. The end-user must become the customer. Because what happens to value when the demand for your product goes away? And it’s not limited to entrepreneurs and small businesses. Schroders chief exec Peter Harrison was quoted by the Financial Times last week saying “In the space of a few months, we have made 20 years’ progress in attitudes towards flexible working and we are going to continue with this momentum.” If that doesn’t make you reflect, nothing will. I could list all the headlines of companies like Twitter, Facebook, Amazon and so many more going remote first, but you’ve seen these headlines. Perhaps a more powerful, and impactful announcement was that PwC Expects the Majority of their U.K. Staff to Work Remotely after the Virus, BUT “A blend of office & home working is the future” - stating there’s still very much a place for the office. I say the traditional office is dead. The office as we knew it is dead.But “the office” is not dead.You see, companies who lean into the future are using flexible working as a talent acquisition tool. So the future is about workplace choice, democratising the choice of where people work. More than ever, we will have a choice of where, when, and how we work. We will choose places where we feel taken care of and produce our best work. That’s what Space-as-a-Service enables. The fundamentals of Space-as-a-Service are hospitality-driven. Buildings should provide customers with everything they need in one place paired with excellent customer service, to really drive value from that building. Customers want flexibility and on-demand accessibility. That’s not just about the building. It’s about providing a space for customers to live and breathe their creativity. It’s about creating a consistent experience, a brand that connects to specific customer personas. Landlords who are able to provide this are set to be the big winners of this change. By offering Space-as-a-Service, landlords can future-proof their assets, monetize their space, and drive value for customers and themselves. We need to put the customer at the center of the universe and build from there. In a flexible working world, this is what keeps paying customers in a building, not long leases. So building valuations need revising to at minimum recognize revenue generated by Space-as-a-Service. But I believe we need a new asset class to value the buildings which shift from the static white box to providing layers of dynamic service to the customer of today, the building user.  And that is how Space-as-a-Service comes of age. Thank you for listening, we have a great season ahead with a focus on the valuation topic, and more expert discussion on Space-as-a-Service. Don’t forget to subscribe in iTunes, or your preferred podcast listening app. And remember, Fortune Favours the Bold. Sponsors   Fortune Favours the Bold   Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co)     Future Proof Your Portfolio with NewFlex   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)     Launch Your Own Podcast   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com and www.podcastsyndicator.com)     Subscribe to the #WorkBold Podcast   Apple | Spotify | Google | Stitcher | Podbean

Why human skills matter in an intensely more technological world? Are we going to return to our offices when the pandemic is over, or is remote work the new normal? Will office space become a service? In Episode 3 of Cleaning Up Antony Slumbers, software technology strategist, commercial real estate expert and an art historian answers all of these questions.Antony has 25 years of experience as a software technology strategist and commercial real estate expert, real expert on PropTech, and #SpaceAsAService.Founder:• 1995 Founded Estates Today (1995)• 1999 Cityoffices.net, sold 2019• 2000: Businessparks.net (sold)• 2001: Co-founded Vicinitee, grew to serve 400+ Properties, 7,000 Occupiers, 15,000 + FM Users, 720,000+ System Users (2017 sold 50% to British Land)• 2007: founded Glasnost21 - Software as a Service suite of productivity tools including Contacts, Project & Image Management and Pipeline, a business development tracking tool ( Exited 2019)• Founded PropAI - in partnership with OFTNAI (Oxford Foundation for Theoretical Neuroscience & Artificial Intelligence)• March 2020 - Founded the Real Innovation Academy - an online platform teaching technology to real estate professionals, and vice versaWriter and journalist:• Since 2014 written a monthly column on Technology & Property in the Estates Gazette.• 2017: No 1 Non-US CRE Blog & Person to follow on Twitter - Duke Long's annual Top 100 Lists.• January 2020 - launched The Antony Slumbers PodcastAntony and Michael first met on Twitter, and found they were doing a lot of the same things in terms of speaking and advising big companies, so they met up at the Royal Academy of Arts in Piccadilly, where Antony hangs out when he’s in London. Because before all this, Antony studied art history and was a 19th Century UK & European Art Dealer.In our conversation we cover the future of work and discuss the seeming paradox that in intensely more technological world, the value is going to go to humans with very advanced human skills, not necessarily technological skills. Antony elaborates on the concept of space as a service, forecasts how the post-Covid office space will look like and presents his concept of reviving high streets while reducing transport emissions. We touched upon a number of other issues as well (no discussion on fussball techniques though).Antony's bio:https://www.antonyslumbers.com/aboutSpace as a Service: The Trillion Dollar Hashtaghttps://www.antonyslumbers.com/theblog/2019/1/30/space-as-a-service-the-trillion-dollar-hashtagRetail Real Estate after the Apocalypsehttps://www.antonyslumbers.com/theblog/2020/5/4/retail-real-estate-after-the-apocalypseWork, The Workplace and Covid-19https://www.antonyslumbers.com/theblog/2020/4/20/work-the-workplace-and-covid-19

Tushar Agarwal, Co-Founder & CEO of HubbleHQ, the leading online marketplace for finding and renting office space in London joins Bold Founder, Caleb Parker, to talk about the changing demands for the office. Tushar shares why the traditional office is dead using data to back up his claim, and explains how landlords should respond. The discussion covers how remote work going mainstream has created a new type of demand for the hotelification of workspace, a potential new model of CRE management services that is similar to corporate travel agents, and why brand has never been more important in commercial real estate. Connect with Tushar on Twitter: https://twitter.com/iamtoosh  Connect with Caleb on Twitter: https://twitter.com/Caleb_Parker  If you have any questions or feedback on this episode, email podcast@workbold.co Questions in this episode First off, on your website you talk about Office Search Alchemy - what is that? Tell us about HubbleHQ and some stats on the amount of space, average size and number of enquiries/transactions you facilitate on your platform You harvest a lot of data. Can you share how you use the data and what you learn from it? As Hubble helps companies find office space, how has it been these last few months? What solutions are needed for a productive workforce? A lot of people have talked about the death of the office. But other people in CRE are predicting post pandemic demand to remain the same, but with less density in office footprints. Do you think people will pay for the same amount of space for less people? How would you define the post-covid office? What do you think the future office looks like? Now that remote working is mainstream do you think we'll see a significant demand for daily, or even hourly bookings of work or meeting space? Will CRE agents end up looking like travel management companies? Columbia Property Trust, A Manhattan Landlord just took back control of a 155,000 sqft WeWork space. Are Landlords going to operate Space-as-a-Service themselves? Value bombs  The office as we know it is dead Over the last 2-4 years we’ve seen a shift in the market towards Space-as-a-Service Small businesses and large corporates who used to sign 5 year leases are now looking for managed solutions Average transaction size has gone from 3 people for 3 months to 20-30 people for 1 year  Office search enquiries picked up 75% in May and June New demand is for a hybrid office solution Central HQ’s are still in demand, but with a smaller footprint 70% of people love working from home, but also want an office of some sort 41% of people want a quiet place to do focused work outside of their home The office of the future is solutions based People need choice There’s a difference between the “In-Covid” office and the “Post-Covid” office We’re going to see the unbundling of the office, and the hotelification of workspace When landlords and operators are making expensive decisions on how to design spaces, analysing multiple data points can help identify customer demand Enquiry to transaction data and list price to deal price is important to understand what customers want and are willing to pay If landlords want control of the future they will need to embrace Space-as-a-Service So we’ll see more landlords understand and respond to Space-as-a-Service as something that’s going to become mainstream Flexibility is needed but service is imperative to protect building valuations With Space-as-a-Service, creating a predictable experience that comes with a brand is what keeps paying customers in a building, not long leases. Generic spaces lack brand loyalty, consistency and a network effect. Specific brands add layers of service, attract the right mix of customers, and create new revenue lines. Selecting the right brand solution adds tremendous value by delivering a predictable customer experience, making the building attractive, and increasing asset value. To manage risk, many landlords will outsource hospitality and management to experienced Space-as-a-Service operators Resources Hubble's 'Should we ditch the office?' Survey results : https://hubblehq.com/should-we-ditch-the-office/survey-results Blog on the consumerization of commercial real estate: https://calebparker.me/featured-posts/workspace-service-needs-global-distribution-system-gds/   About Tushar Agarwal Tushar is Cofounder & CEO of HubbleHQ, the leading online marketplace for finding and renting office space in London for fast growing companies and flexspace operators and landlords. Tushar studied Economics at LSE (The London School of Economics) and spent 2 years working in investment banking before launching HubbleHQ back in 2014. He was Amazon's Young Entrepreneur of the Year Finalist in 2019. He has led Hubble’s growth as they have gone on to raise £6.4 million over three rounds, from the likes JLL, Pi Labs run by famous PropTech investor Faisal Butt, Downing Ventures, Starwood Capital and Concrete. Just to list a few of Hubble’s accolades, they are Deloitte's 26th Fastest Growing Technology Company in the United Kingdom, Property Week's ‘Proptech Innovator of the Year’ 2019, and last year they were voted as one of the ‘Best Places to Work in Property’ for a second year running. Sponsors Fortune Favours the Bold   Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co)   Future Proof Your Portfolio with NewFlex   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com and www.podcastsyndicator.com)   Subscribe to the #WorkBold Podcast Apple | Spotify | Google | Stitcher | Podbean

Award winning Architect turned property developer, Martin Prince-Parrott from Blackswan Property, a Birmingham, England residential property developer, joins Bold Founder, Caleb Parker, to discuss the work from home (#WFH) movement and what it could mean for existing and emerging residential assets The lines between work and life have long been blurred and now we’re going to see a blurring of the lines between the workplace and the home. Martin shares his insights into how the world of residential real estate is responding. Get ready for a new hashtag, because Martin believes we’re going to see the rise of #Resimercial - a Space-as-a-Service solution that’s a blend of work and home where people join like a gym with the flexibility to move from city to city within the network and access with their mobile phone. Connect with Martin on Twitter: https://twitter.com/MPrinParr  Connect with Caleb on Twitter: https://twitter.com/Caleb_Parker  If you have any questions or feedback on this episode, email podcast@workbold.co Value Bombs and tweetables Center of gravity in people's lives has shifted from work and central business districts to their homes. Generic office space providers and businesses must now compete with the already customised homes of workers In response residential must now accommodate work functions and expectations; space, light, connectivity Remote working is creating opportunities for co-living brands in residential real estate as people are placing more emphasis on selecting homes in which they can live and work comfortably Co-living is the purest manifestation of Space-as-a-Service in the residential real estate Commercial real estate developers can learn a lot from the residential and hospitality world as it shifts from product to service  Brand is important in co-living as it is a proxy for value and experience  The co-living model creates a network effect where customers can move across locations or cities and have the same customer experience, thereby extending the lifetime value of a customer Co-Living brands which listen to their members will be able to improve and refine each successive development by leveraging their customer feedback data, the process will be iterative  Smart Residential developers will start to partner with Space-as-a-Service operators to manage amenities, such as workspaces, and build communities Some co-living brands will partner with Space-as-a-Service operators to manage the workspace component of the co-living stack We’re going to see the rise of #Resimercial - a Space-as-a-Service solution where people join, much like a gym, and it’s a blend of work and home with the flexibility to move from city to city, space to space within the eco-system and it will all be fully accessible via smart phones. Resources and shout outs Pivot Podcast https://podcasts.voxmedia.com/show/pivot Antony Slumbers: https://twitter.com/antonyslumbers Dror Poleg: https://twitter.com/drorpoleg Alex Notay: https://twitter.com/aknotay Deborah Cadman: https://twitter.com/cadman1deborah   About Martin Prince-Parrott, FRSA RIBA Martin is an award-winning Architect and Design Manager for the innovative mixed-use Developer, Blackswan Property. After almost a decade in architectural practice Martin was driven into Property Development by the realisation that the seed of an amazing place is planted at the beginning of the development process, not the design process. Martin’s education started in Sheffield, where he attained a BSc in Architecture & Sustainable Design before returning to the University of Nottingham to pursue his postgraduate. At Nottingham Martin’s studies focused on sustainable development, data driven eco design, advanced timber construction and passivhaus skyscrapers. His design work earned him 2 design awards and a feature in the Architect’s Journal. After graduation Martin returned to the West Midlands, joining award-winning firms like Glenn Howells Architects and Gensler. Martin’s two biggest passions are healthy cities and inclusivity. In 2019 his work on large, innovative urban projects and advocacy for these ideas earned him local and national recognition. Locally he was chosen as a finalist for the prestigious, Birmingham Young Professional of Year Award and nationally he was recognised by PropertyWeek as a Trailblazer in the Residential development space. Additional Experience: Martin has served as Chair of the BPS (Birmingham Professional Services) Property & Infrastructure Committee, speaks at conferences and on panels about cities, is a visiting architecture tutor, volunteers as a Trustee of The National Youth Recorder Orchestra and is currently writing a book on how we can make cities healthier. His hope is that one day cities will be such joyful, accessible and healthy places that people will choose to raise their families there. Martin is a Chartered member of the RIBA, Fellow of the Royal Society of Arts, a member of the Association of Corporate Governance Professionals, a member of the ULI and BPS Birmingham Future.   Sponsors Fortune Favours the Bold   Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co)   Future Proof Your Portfolio with NewFlex   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com and www.podcastsyndicator.com)   Subscribe to the #WorkBold Podcast Apple | Spotify | Google | Stitcher | Podbean    

Forward thinking real estate developer, Jacob Loftus, who is Founder and CEO of London-based General Projects, joins Bold Founder, Caleb Parker to discuss how his company is reinventing assets to be customer focused and create long-term value. Jacob tells the story behind repositioning a 150k sqft asset with Space-as-a-Service (SPaaS), then trading that asset for nearly £200M. He follows that up with his advice for investors who want SPaaS in their assets. The two also have a chat about remote work and the role the office will play in the future, and whether social media should play a bigger role in commercial real estate. Follow Jacob on Twitter: https://twitter.com/jacobloftus Follow Caleb on Twitter: https://twitter.com/Caleb_Parker If you have any questions or feedback on this episode, email podcast@workbold.co Questions in this episode Your Twitter bio says you design buildings for the “New Economy”. What does this mean to you? You have a focus on reinventing assets. Why not start from scratch? You repositioned an asset with Space-as-a-Service, then traded it for £183M. Did having a Space-as-a-Service footprint in the building negatively affect building valuation? Do you expect Space-as-a-Service to play a big part in your future developments? Will you spin up a new business unit to operate the Space-as-a-Service, or partner with an operating brand? General Projects is active on Tiwtter and Instagram, you’re personally active on Twitter - do you think social media should play a bigger role in commercial real estate? Value Bombs and Tweetables #CRE is now a customer focused business. We are no longer just providers of physical space if we want to stay competitive. We must also provide services and experience. Value is created through the development process, but long-term value is created after completion through curation of amenities and community. 50% of the global workforce are millennials In 5 years 75% of the global workforce will be millennials  Commercial real estate needs to develop assets around the needs and wants of the end user There is an expectation for the workplace to be more engaging, experiential and service driven than the past Corporates are now focused on creating workplace environments to compete for talent There is no need for people to commute to office every day, but the office is important for companies to create culture Remote work is great, but as humans we are social creatures Repositioning assets versus building from scratch saves 50-60% of the carbon footprint A large Space-as-a-Service footprint did not negatively impact the valuation of a marque asset in central London Rent reviews should be phased out just like long-term leases. CRE needs a valuation methodology to recognise buildings which are operated as Space-as-a-Service as a core asset. Having hundreds of customers on flexible terms is less risky than having a few tenants on long leases...if you’re good at customer service. Resources The Property Boom by Oliver Marriott   About Jacob Loftus Jacob Loftus is Founder and CEO of General Projects, a design-led real estate developer that creates experiential and sustainable buildings, designed around the needs of the new economy. With a focus on the changing nature of the home and the workplace, General Projects collaborates with architects, designers, creatives and tech experts to deliver environments that inspire people and connect communities. Since its inception in 2016, the business has led the reinvention of over 900,000 sq ft of real estate across London. Most notably this includes the reinvention of the iconic Grade-II listed One Poultry, transformed into the first Creative HQ in the heart of the City. Ongoing projects include; Technique, an 80,000 sq ft media-style office building in Clerkenwell built entirely from cross laminated timber; the reactivation of the former Woolworth’s HQ on Marylebone Road; Storybox, a former MI5 bunker in Vauxhall being transformed into a new experiential leisure hub; Expressway, an SME workspace & industrial complex in Silvertown and most recently Twickenham Film Studios. Prior to founding General Projects in 2016, Jacob spent 7 years at Resolution Property as Principal and subsequently Head of UK. Whilst at Resolution, Jacob acquired and developed over 1.5m sq ft of real estate. Jacob pioneered Resolution’s push into design-led creative real estate, including leading the award winning development of Alphabeta in Shoreditch. Jacob holds an MSc in Real Estate from London Southbank University and a BA in International Relations from Boston. Visit www.generalprojects.com.  Sponsors   Fortune Favours the Bold   Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co)   Future Proof Your Portfolio with NewFlex   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com and www.podcastsyndicator.com)   Subscribe to the #WorkBold Podcast   Apple | Spotify | Google | Stitcher | Podbean      

Space-as-a-Service veteran Borislava Tzvetkova joins Bold Founder, Caleb Parker from Sofia, Bulgaria to chat about her experience supporting global corporates, and why brand matters in commercial real estate. We learn why demand from global corporates for Space-as-a-Service has grown in recent years, policies for transitioning back to the office after lockdown, hybrid spaces, how a Netflix model supports flexible working and why brand matters, especially when it comes to building valuations. Connect with Borislava on LinkedIn: https://www.linkedin.com/in/borislava-tzvetkova-1a9b308/ Connect with Caleb on LinkedIn:  https://www.linkedin.com/in/calebparker/   If you have any questions or feedback on this episode, email podcast@workbold.co   Value Bombs and tweetables Global corporates are outsourcing their real estate to Space-as-a-Service brands as a talent acquisition strategy. The home office cannot be a permanent solution for a global corporate office strategy, because not everyone can work from home. 86% of millennials want the best of both worlds: the choice to work remotely and in a fun office culture and inspiring workplace. Hybrid spaces are needed for hybrid work models. Space on-demand supports flexible working and reduces fixed costs. Companies are starting to provide Space-as-a-Service memberships to employees in their benefits package. Like the hotel industry, asset owners will partner with branded operators to attract the right mix of customers, add layers of service and create new revenue lines. Generic spaces lack brand loyalty, consistency and the network effect. We’ll see building owners partner with specific brands to drive the right economics that meet the business plan of the asset.  Selecting the right brand adds tremendous value by delivering a predictable customer experience, making the building attractive, and increasing asset value. About Borislava (Bori) Tzvetkova Bori is a flexible workspace expert and business consultant who recently helped launch a really cool coworking brand called THIS WAY in Sofia, Bulgaria.  Bori started in the Space-as-a-Service world in 2004 with premium serviced office brand The Executive Centre based in Hong Kong. She was General Manager for their operation in Sofia. In 2008 she became the Group General Manager at Sterling Serviced Offices (founded by British entrepreneur, Giles Blanchard) with expansions in Istanbul and Sofia, before launching their THIS WAY brand this year. While still supporting the Sterling brand and their global corporate customers, she’s now focused on their expansion plans for THIS WAY around Europe. See THIS WAY on Office Snapshots: https://officesnapshots.com/2020/06/08/this-way-coworking-offices-sofia/ Sponsors   Fortune Favours the Bold   Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co)   Future Proof Your Portfolio with NewFlex   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   Launch Your Own Podcast   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com and www.podcastsyndicator.com)   Subscribe to the #WorkBold Podcast   Apple | Spotify | Google | Stitcher | Podbean

Ryan Simonetti, CEO of Brookfield-backed Convene, joins Bold Founder, Caleb Parker in an inspiring episode on leadership and optimism on the future of commercial real estate. Ryan shares the core values that’s helped make Convene successful over the last decade, what’s enabled him to take decisive action during the Covid pandemic, why he believes we’re in the middle of “The Great Accelerator", how office as an asset class is going through a transformation and why buildings without Space-as-as-Service will struggle in the future. Connect with Ryan on Twitter: https://twitter.com/rwsimonetti Connect with Caleb on Twitter: https://twitter.com/Caleb_Parker   If you have any questions or feedback on this episode, email podcast@workbold.co Questions asked in this episode You were quoted a couple years ago with saying that only 2 things keep you up at night: your 2 year old and your company’s culture. Can you talk about the culture you’ve built at Convene?  Often business leaders keep quiet on topics that become politically polarized, but you’ve been vocal on social media sharing what you believe. Is that risky? Do you think more business leaders should take a stance? You made the decision early on to close all Convene locations, even before the Government mandated lockdowns. What drove that decision?  ​​​​​​​​​​​​​​It’s an understatement to say this is a difficult time - how do you balance maintaining optimism with facing the realities of today? What makes you optimistic about the future of our industry? You’ve been talking a lot about hybrid and virtual events - do you expect this to last long-term? How is this going to affect occupancy or vacancy rates in commercial assets? How do you think our industry needs to evolve to keep up with the growing demand for SPaaS? Do you think #CRE needs an asset class for Space-as-a-Service? What is your advice to commercial real estate leaders who are not convinced that SPaaS is the future of #CRE? Value Bombs and tweetables Leadership At the core of a company's culture is a set of beliefs and values - core non-negotiables. Core values are the high bar for which a company hires talent and the lens through which all decisions are made. GRIT as a core value stands for: Genuine, Relentless, Integrity, Teamwork, and is required for any disruptive company to succeed. Integrity is the most important core value. Business is the greatest team sport of all. We’ll see more companies and executives take a proactive stance to have a positive impact on societal issues. “As the leader of a company I need to speak out on behalf of our team, and what we believe as a company is the right thing to do.” The decisions that companies make during this pandemic will impact their value for decades to come. Future of #CRE This crisis will be seen as the great accelerator for the Future of Work and Space-as-a-Service trends we’ve been seeing. Many of these trends that were expected to take 15-20 years for change to take effect will now happen in 3-5 years. Hybrid and virtual events and work is here to stay long-term. Talent wants choice, flexibility and experience. Shift toward the individual, not the company, being in control specific to when, where and how we work Remote work will make up 25-35% of a company’s workforce #CRE needs to support people working in the HQ and remotely If an asset doesn’t offer Space-as-a-Service it’s going to struggle   About Ryan Simonetti Ryan Simonetti is the CEO and co-founder of Convene, the company that designs and services premium places to work, meet, and host inspiring events. His unique expertise in real estate acquisitions, development, and structured finance has helped catapult Convene to become a pioneer in the commercial real estate industry. Ryan co-founded Convene in 2009 with the intention of disrupting the commercial real estate industry and transforming the workplace experience by capitalizing on converging trends in real estate, technology, and hospitality. His vision - to infuse hotel-style services into meetings, events and flexible office spaces - has been Convene’s guiding force for the last 11 years, during which they have expanded to 32 locations across the US and UK. With Ryan at the helm, Convene has raised $410M in funding to date, and has been named one of America’s 100 Most Promising Companies by Forbes and a Best Workplace by both Inc. and Fortune Magazine. Ryan has been recognized for his transformative achievements on Real Estate Forum’s 50 Under 40 list, Inc. Magazine’s “30 Under 30,” a list of America’s Most Promising Young Entrepreneurs, was named “Top Entrepreneur” by Crain’s New York, and a finalist in Ernst & Young’s Entrepreneur of the Year® New York Awards. Ryan, the first in his family to attend college, graduated from Villanova University, where he developed the concepts for and ran several “start-up” companies designed for students. His professional career began as a real estate banking analyst in the global real estate group at Lehman Brothers, where he focused on the structuring and securitization of commercial mortgage-backed securities. Following Lehman Brothers, Ryan joined Gramercy Capital Corp. as a vice president where he was responsible for the restructuring of a billion dollar loan portfolio including $600 million of hospitality related real estate investments. Ryan is an active supporter of the Urban Land Institute, CoreNet Global, IACC and was selected to be a member of New York Senator Kirsten Gillibrand’s Small Business Working Group. In addition, he is an active venture investor and advisor to several start-up technology companies and their founders. Outside of work, he enjoys golfing, fishing, reading and thinking of the next ‘big idea.’ Ryan and his wife Lisa live in New York with their children Riley and Harley. Sponsors Fortune Favours the Bold Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co) Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com) Launch Your Own Podcast A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com and www.podcastsyndicator.com) Subscribe to the #WorkBold Podcast Apple | Spotify | Google | Stitcher | Podbean

Susan Freeman, 'The woman who knows everyone' according to  Bisnow joins Bold Founder, Caleb Parker, to share why she believes "Third spaces" will play a role in bringing back life to the high street and smaller towns. Susan, who is partner at law firm Mishcon de Reya, shares some of the back stories from her favourite guests on her own PropertyShe podcast, including Founder of Regus, Billionaire and CEO of IWG, Mark Dixon. Susan and Caleb go on to talk about breaking rules and challenging the norms in commercial real estate, transitioning back to the office safely post-pandemic, including the importance of good air quality, and how we’re going to see a movement of building owners bringing in professional operators of Space-as-a-Service. Connect with Susan on Twitter: https://twitter.com/Propertyshe Connect with Caleb on Twitter: https://twitter.com/Caleb_Parker   Value Bombs and Tweetables #CRE needs to give the younger generation working in the industry more influence because they understand what the customer of the future wants We can break rules in #CRE, starting with the suit and tie We are in the people business, not the property business. When it comes to getting back to the office, safety is the priority. Good air quality is critical for the safety and productivity of office customers Long-term, the sustainability agenda will stay a focus for buildings to align with social values of customers Reducing commute time makes commercial real estate more sustainable Demand for Third spaces will grow, and have potential to bring life to the high street and smaller towns Connectivity is crucial for the work from home movement Real estate decisions should be driven by what talent wants To enable to enable flexibility we’re going to move towards more professional operators of buildings  Resources PropertyShe Podcast: https://www.mishcon.com/propertyshe   About Susan Freeman Susan is a partner at law firm Mishcon de Reya. An experienced real estate lawyer, her in depth understanding of the property market and business training as a Sloan Masters MSc (London Business School) graduate, combined with a wide circle of contacts help make the firm’s programme of events “must attend” networking opportunities. Susan was listed as ''The woman who knows everyone' by Bisnow in their 51 Most influential Women in UK real estate list 2018.     Susan is a member of the Mishcon Technology Group, which has recently launched MDR LAB - an  incubator programme for tech start-ups in the legal space. She also mentors for Pi Labs accelerator programme for proptech start-ups since it launched and is a regular speaker on the #proptech circuit. Susan is Vice Chair of the British Property Federation's Technology and Innovation Group. She is also a member of the Urban land Institute Technology and Real Estate European Product Council. She chaired the FUTURE: Proptech Advisory Group bringing together key influencers in real estate and proptech. She is ranked 40 in the Tyto Tech Top 500 List 2018     Susan is a non-executive director of development company, This Land, on the advisory boards of Seaforth Land and Work.Life and chairs the Property Group of Bee Midtown, the Holborn and surrounding area's Business Improvement District.     She is on the advisory board of Property Week and is an active member of a number of property related organisations including The British Property Federation, The Urban Land Institute and REVO.  Susan regularly undertakes speaking and panel engagements on real estate, retail and proptech related issues. She hosts the popular Propertyshe podcast where she interviews some of the top influencers who define and make a difference to the real estate industry and built environment. If you have any questions or feedback on this episode, email podcast@workbold.co Sponsors Fortune Favours the Bold Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co) Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com) Launch Your Own Podcast A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com and www.podcastsyndicator.com) Subscribe to the #WorkBold Podcast Apple | Spotify | Google | Stitcher | Podbean

The outspoken #CRE Broker and social media influencer (11k+ followers on Twitter), Duke Long, joins Bold founder, Caleb Parker to share the story behind his Top 100 people in commercial real estate to follow on Twitter list and explain his recent rants about the negative pitching that is happening in CRE during the current pandemic, including on social media and in the press. In this uncensored episode we find out what Duke thinks the “new normal” will be after lockdown, what the office sector can learn from the events industry to entice people back to the office, if remote work will accelerate Space-as-a-Service, and whether commercial real estate remains a stable investment if the future of commercial real estate is flexible. And finally once and for all we find out who really invented the hashtag #Space-as-a-Service. Disclaimer: This episode contains profanity. There are few F-Bombs in this episode after the first 15 minutes.*But as we’re all adults in commercial real estate, we decided to NOT censor. Connect with Duke on Twitter: https://twitter.com/dukelong Connect with Caleb on Twitter: https://twitter.com/Caleb_Parker Questions in this episode What was the thinking behind putting the Top 100 Commercial Real Estate People You Must Follow On Twitter list together? What’s the criteria to be included in that elite list of experts? There has been a lot of headlines lately talking about “6-feet offices”, “the office being dead”, “the coworking industry failing”, and even the big banks “embracing remote work”. What do you make of this? What's behind your recent article “Hey, #CRE And #Tech We Are All Fucked, But No One Wants To Admit It. I Will.” According to a CoreNet Global survey released last Wednesday, 69% Of Companies Plan To Shrink Office Footprint, Increase Remote Work. What’s going to happen to all the space left empty? Historically commercial real estate was a stable and predictable investment - how do you expect this to change? What questions should commercial real estate investors be asking right now to prepare their portfolios for the future? Who in #CRE should people be tuning into for advice or examples of leadership during this crisis? The very first episode of this podcast was with our mutual friend, Antony Slumbers talking about the Trillion Dollar Hashtag: Space-as-a-Service. For a long time there’s been a debate on who invented that term. Who should get the credit ? Value Bombs & Tweetables Covid-19 accelerates the flexible working movement Stop pitching. No one knows yet what solutions will save commercial real estate The office sector can learn from the events industry how to create environments people choose to go to Trickle up economics needed during a global crisis 20 year leases are gone All the stats about people not wanting to come back to the office....we need work environments, but we don’t want to go back to the way it used to be  Flexibility will create dynamic revenue models for #CRE Demand for Space-as-a-Service shifts the responsibility of delivering workplaces that support productivity and success from occupiers to the asset CRE needs to be asking how to create environments where people feel taken care of To future proof portfolios, owners of real estate need to ask where they sit in the value chain Assets with Space-as-a-Service will become workplaces of choice Resources Top 100 Commercial Real Estate People You Must Follow On Twitter list: https://dukelong.com/duke-longs-updated-2019-top-100-commercial-real-estate-people-you-must-follow-on-twitter/ Duke Long's website: http://dukelong.com/ About Duke Long Duke is a commercial real estate broker, owner, manager, and investor. He is an entrepreneur in residence for the National Association of Realtors Global REACH programme and social media influencer in #CRE with over 11,000 followers on Twitter and 10,000 connections in his LinkedIn group. If you have any questions or feedback on this episode, email podcast@workbold.co Sponsors Fortune Favours the Bold Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co) Future Proof Your Portfolio with NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com) Launch Your Own Podcast A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. (https://www.apodcastcompany.com and www.podcastsyndicator.com) Subscribe to the #WorkBold Podcast Apple | Spotify | Google | Stitcher | Podbean

Jonathan Weinbrenn (JW), Space-as-a-Service veteran and MD Bespoke, a BE Offices company with locations across England and Northern Ireland, joins Bold Founder, Caleb Parker to discuss the impact Covid-19 will have on commercial real estate. The two chat about the human side of the pandemic, both the negatives and positives, how JW and his team are helping customers transition to working from home as if they’re in the office, work strategies and safety measures to get back to working in the office, including a discussion around pre-vaccine vs. post vaccine stages. The two wrap up the discussion with a powerful topic of whether Coronavirus will act as an accelerant to giving people more choice of how and where they work - and if that happens, how does that affect Space-as-a-Service? Free giveaway: Make your (virtual) meetings cool, like you - and win a Bold hoodie. Visit https://workbold.co.uk/podcast/ for details. Subscribe to the #WorkBold podcast Apple | Spotify | Google | Stitcher | Podbean Value Bombs & Tweetables We’re in the middle of the greatest global experiment #CRE has ever seen.  We’re here to help customers work seamlessly whether they’re in the office or remote. Short-to-mid-term #CRE requires careful consideration #CRE will be business as usual in a post-vaccine world, except the movement towards Space-as-a-Service will take off as companies shift to a more distributed workforce More people will work from Third Spaces. Work doesn’t have to happen in one fixed location. The idea of retaining rigid long-term leases will become less favourable. Covid exposes the need for agility. Connect with Jonathan on Twitter: https://twitter.com/WeinbrennJonny Connect with Caleb on Twitter:  https://twitter.com/Caleb_Parker   Resources Book referenced in the quick fire round: No Mercy/No Malice by Professor Scott Galloway https://www.profgalloway.com/   If you have any questions or feedback on this episode, email podcast@workbold.co   Sponsors   Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co)   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. - (https://www.apodcastcompany.com and www.podcastsyndicator.com)   Subscribe to the #WorkBold podcast Apple | Spotify | Google | Stitcher | Podbean

In this first episode of Season 2, Samantha McClary, editor of real estate media company, EG, (virtually) joins Bold founder Caleb Parker to share some of the chatter she’s hearing in commercial real estate. The two discuss whether people are really productive working remotely, what the “new normal” looks like when we come out Covid-19 lockdown, how companies are rethinking their office strategy, the role of Space-as-a-Service and of course how this affects commercial landlords. Connect with Sam on Twitter: https://twitter.com/samanthamcclary Connect with Caleb on Twitter:  https://twitter.com/Caleb_Parker Questions in this episode: How has your productivity been affected during lockdown? Does everyone in your team feel the same as you, or does it vary based on each person's work from home circumstances? CBRE projects offices could be half empty for up to a year after lockdown. Do you think people will want to rush back to the office and stop working from home? Referring to the recent EG podcast with Neil Usher, he talks about a reset as companies consider a strategy for a return to work. Can you elaborate on that, and what this will mean for landlords? What PropTech companies / solutions can help #CRE serve their customers better / keep customers safe when we come out of lockdown? Before the pandemic the movement toward Space-as-a-Service, which includes coworking, flex and serviced offices, was approaching 10% of the overall office stock.  Considering we're all undergoing this global remote work experiment, and the latest headline of Barclays CEO saying "putting 7,000 people in a building may be a thing of the past" + RXR nixing the big Airbnb deal at 75 Rockefeller in NYC - what talk are you hearing from asset owners/managers on this topic now? Once we do get back to normal (or a new normal), do you expect to see the money in CRE bypassing traditional asset managers and doing deals directly with Space-as-a-Service operators? (Referencing #WorkBold podcast Season 1, Episode 10 with Dror Poleg) Value Bombs There are too many PR-seeking headlines and knee jerk reactions from commercial real estate to this pandemic. But companies are rethinking their office strategy. Tech and media companies are productive working remotely. Remote work productivity is linked to how people are doing emotionally. Creative work requires coming together in a face to face environment. Working remotely doesn't work for everyone. It's not the office OR remote work. The future includes both. The future = smaller head offices, remote work and access to workspace close to home. Real estate investors will partner with the best Space-as-a-Service operators to improve the customer experience. About Samantha McClary Samantha McClary is EG editor, Co-founder of REWIRE and Co-host of TechTalk Radio. Connect with her on LinkedIn: https://www.linkedin.com/in/samantha-mcclary-b4635a4a/ Subscribe Apple | Spotify | Google | Stitcher | Podbean   Sponsors   Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co)   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. - (https://www.apodcastcompany.com and www.podcastsyndicator.com)  

Welcome to Season 2 of the #WorkBold podcast. Following a successful Season 1 (now downloaded in 36 countries), Caleb Parker, Founder of Bold, returns to chat with the leaders in #CRE to share insights into how the office sector can prepare for work life after Covid-19, better known as Coronavirus. Will everyone get back to business as usual, or will there be significant changes to the buildings we return to? Will the movement to Space-as-a-Service gain rocket boosters when this pandemic is over? The old school approach to commercial real estate won't work anymore. Many traditionalists will fail.  But those who are bold and open to evolving will not only survive, but thrive when we get back to business. Space-as-a-Service will we go from lockdown to lift off.   Subscribe Now Apple | Spotify | Google | Stitcher | Podbean Who Should Listen? This podcast is for anyone involved in commercial real estate in any way. If you’re an investor, fund manager, developer, property manager, agent or broker, be sure to subscribe so you don’t miss an episode. FORTUNE FAVOURS THE BOLD   Sponsors   Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co)   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. - (https://www.apodcastcompany.com and www.podcastsyndicator.com)

Dror Poleg, world renowned author of Rethinking Real Estate, chats with Bold Founder, Caleb Parker in London during his UK book tour. Dror explains why the old way of leasing space is becoming obsolete and how to finance the next phase of growth for Space-as-a-Service. Follow Dror on Twitter: https://twitter.com/drorpoleg *(More about Dror below) Subscribe Apple | Spotify | Google | Stitcher | Podbean   Questions answered in this episode In your LinkedIn article you refer to the hotel industry offering a few hints into the future of Wework, with lessons we can all take away for how to finance the next phase of growth for Space-as-a-Service. Can you elaborate? You state that WeWork should not use venture capital to finance long leases or building acquisitions. Would you give this advice to the other operators in this sector? You say demand for space-as-a-service is growing and owners are coming to terms with the fact that the old way of leasing space is obsolete. Is that why are you keen on management and franchise deals with traditional landlords? The way buildings are valued (particularly here in the UK) is a barrier for the proliferation of management agreements. Do you expect this to change anytime soon? What is the future of finance, or “capital stack” as you like to call it, for CRE?  Will a PropCo/OpCo brand emerge? Value Bombs and tweetables There’s a growing gap between what customers want and what landlords and their investors are willing to deliver. There’s a missing service layer. There is insatiable demand for flexibility and service that is not going away. Wework got the investor profile wrong. Commercial real estate investor profiles need to evolve to align with the different layers of risk to deliver space-as-a-service. Landlords have been sheltered from the new risk created by the demand for space-as-as-service. Building valuations will have to change to account for this new risk of not having space-as-a-service. Brand will become an important factor in building valuations. New sources of funding will make up the future capital stack of CRE finance. CRE Investors will bypass managers and partner directly with space-as-as-service brands. Resources Dror's LinkedIn article referenced: https://www.linkedin.com/pulse/hotel-masayoshi-how-fund-future-real-estate-dror-poleg/ Book: Rethinking Real Estate https://www.rethinking.re/   About Dror Dror Poleg is the author of Rethinking Real Estate and the Co-Chair of the Urban Land Institute’s Technology and Innovation Council in New York. His insights on the future of cities and buildings have been featured in publications including the Wall Street Journal, Forbes, The Globe and Mail, and Business Insider. Dror briefs and advises senior executives from multibillion dollar companies such as AvalonBay Communities, British Land, Liberty Mutual, Dubai Holding, and Cushman & Wakefield. Dror’s work draws on his experiences as a real estate and technology executive in the US, China, UK, and Australia, as well as on his formal training at the London School of Economics, INSEAD, and Swinburne University of Technology. Previously, Dror served as Vice President of Kardan Land, where he oversaw the expansion of a $3b property portfolio in partnership with investors such as Blackrock MGPA and Frasers Properties; as CEO of Otherz.com, an app development company; and as Head of Digital at Standards Group, a creative agency that served clients such as IKEA, Scandinavian Airlines, and Shangri La Hotels.   Sponsors   Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co)   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. - (https://www.apodcastcompany.com and www.podcastsyndicator.com)

S02 E02 - From art dealer/historian to software developer, Antony Slumbers has enjoyed a long and varied career. These days, Antony is a PropTech guru, originator and evangelist of the #SpaceAsAService movement, and a gifted public speaker. Through his speaking engagements, Antony often explores how technology is redefining the way we work, shop and live, paying particular attention to emerging tech trends.

Chris Richmond, Senior Head of Real Estate for PricewaterhouseCoopers (PwC) joins Bold Founder, Caleb Parker, and dives deep into what drives his real estate decisions. He's responsible for for ensuring 24,500 team members have a happy and productive office environment across the portfolio and shares how flexible working and the war for talent require buildings to level up their service game. About Chris Richmond A Chartered Surveyor since 1991 with an MBA from Kingston University (1999) and over 30 years commercial real estate experience primarily working client side within large corporations such as Royal Mail, Orange/EE and PwC. Achievements include the renewal of the office portfolio to right-size workplaces into modern, flexible, sustainable and vibrate spaces in line with evolving business needs. Chris is on the management board for the British Council for Offices (BCO). Connect with Chris on LinkedIn: https://www.linkedin.com/in/christopher-richmond-mba-mrics-9b99b514/ Subscribe Apple | Spotify | Google | Stitcher | Podbean Questions answered in this episode How big is your UK portfolio How many people do you support? Are your assets on long-term conventional leases? Do you see a correlation between your office environment and talent acquisition? What does talent want? What does talent expect? Do you agree that companies don't want an office, but rather a productive workforce? How does PwC ensure people have what they need from the office to be productive? How do you use data to optimise your offices? How is flexible working part of your strategy? How often are you actually in the office? How do you balance flexible working and office working occupancy to determine the ROI of a space. What is your decision making process when acquiring new space or renewing leases? Why do you think CRE is slow to move from product to service? What's the incentive for a landlord to provide an extra level of service if a customer is stuck in a 10-15 year lease? Would you take space in a building that is managed by a Space-as-a-Service operator? Value Bombs and tweetables PwC UK recruits 1,500 graduates each year The office stands for place where people come together to collaborate and share ideas We want to create an atmosphere where people are happy and want to come A happy workforce feeds into productivity 17,000 sensors help measure data to determine what's working in the office. Data is a symptom of what's not working, and enables further feedback checks. Our team are instructed to only come into the office when they need to. People are epowered to make this decision themselves. Location is still important to attracting talent, but service is just as important. Buildings are not currently offering the level of service needed. The human experience is lacking. Asset managers are not taking a proper interest in customer service, and that's a missed opportunity. Customers are more interested in quality versus price of services. A better balance is needed. Customer service creates value. Happy customers will stay longer and generate increased returns. PwC would look at taking self-contained space in buildings that are fully managed by a Space-as-a-Service operator. Resources Excerpt from the BCO report referenced in this episode: "The demand for excellent customer experience in the workplace is here to stay. Efficiency, flexibility, adaptability, sustainability and wellbeing continue to be of top concern to occupiers. Office building owners and managers are increasingly being asked, and now expected, to offer a service that supports these business objectives. If the office industry cannot deliver the service customers want, they will either self-deliver or take their business elsewhere. The increase in the percentage of space being taken by corporates from companies like WeWork, IWG and The Office Group, rather than traditional landlords, is testimony to this." Click here to read the entire BCO report Sponsors   Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co)   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. - (https://www.apodcastcompany.com and www.podcastsyndicator.com)

Mark Tyson, Head of Service Delivery at Legal & General Investment Management (LGIM) sat down with Bold Founder, Caleb Parker, to share how space moving from product to service can create successful businesses, driving demand, premium rents and ultimately high building valuations. About Mark Tyson Mark is Head of Service Delivery at Legal & General Investment Management (LGIM). He is responsible for all Property & Facilities Management operations across over 400 properties in the UK following an 18 month transformation programme to implement a new occupier focussed operating model. Previously he has held leadership roles in Mitie and Capita Real Estate with a focus on Property Management, Facilities Management and Sustainability services. During this period he has also developed a number of Smart Building propositions which incorporate well-being, asset and energy data to support better decision making in the built environment Connect with Mark on LinkedIn: https://www.linkedin.com/in/mark-tyson-23b7a1a/ Subscribe Apple | Spotify | Google | Stitcher | Podbean Questions answered in this episode With the demand for Space-as-a-Service and flexibility growing year on year, what are you seeing from your customers? What do you consider flex space? You've launched your own Space-as-a-Service brand - are you now competing with the "Weworks" of the world? What percentage of your buildings will be dedicated to SpaaS or flex? Will your valuation model change? Value Bombs and tweetables We need to stop talking about sqft and cost per sqft and talk about outcome - how the space works for a business. We’re using net promoter scores to see how people like working in a building We want to understand what the occupier is using a space for, the right conditions to make that catagory of business work and measure metrics to understand if the space is successful for a business Stop thinking about productivity gain, and start thinking about providing a space that gives people a chance to be successful. Positive outcomes enable premium rents. Service will be the differentiator when offices are a commodity People will stay in buildings longer that provide a great service thereby reducing void periods and directly affecting building valuations. Many assets won't be able to keep up with the changes in market demands, and we'll see some stranded assets which are difficult to exit. It's about what can be done to protect investments from decreasing in value. Sponsors   Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co)   NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)   A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. - (https://www.apodcastcompany.com and www.podcastsyndicator.com)

Listen back to #proptech provider Nicholas Polley of 3D Design Bureau and #SpaceAsAService expert Antony Slumbers on PROPERTY MATTERS with Carol Tallon discussing the impact of Covid-19 on planning, new development projects, construction sites and property viewings for estate and letting agents. www.iPropertyRadio.com

Matt Filkin, Chief Operating Officer for London-based property investment company Almacantar, joins Bold Founder Caleb Parker, and shares his views on why landlords should challenge the status quo to provide the services people want from buildings today. He goes on to explain how partnering with experienced operator brands can work well and have a positive impact on building valuations. About Matt Filkin A lawyer by background, Matt has extensive experience in the real estate sector. He has broad transactional expertise, having negotiated as both principal and adviser on property and debt transactions totaling over £7bn. As Chief Operating Officer Matt is responsible for the day to day operation of the business, driving efficiency and implementing operating policies and strategies across Almacantar and its projects. Subscribe Apple | Spotify | Google | Stitcher | Podbean Questions answered in this episode What does space-as-a-service mean to you as a landlord? How does Almacantar plan for space-as-service in your developments? Is there a formula for allocating space-as-a-service in an asset? How do you see space-as-a-service affecting building valuation? What are the right economics for partnerships between landlords and operator? Value bombs and tweetables Demand for space-as-a-service is not slowing down. Real estate needs to catch up. Customers don't want the hassle of operating property. They want their employees to be productive. "We will always contemplate space-as-a-service in our buildings" Valuers need to consider the income that's being generated by space-as-a-service footprints, and value that footprint separately than the rest of the building. It's important to align the right operating brand with the customer experience you want to deliver in a building. Sponsors   Bold helps commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex (www.workbold.co)     NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)       A Podcast Company is the leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. - (https://www.apodcastcompany.com and www.podcastsyndicator.com)

Antony Slumbers talks about the future of Real Estate.  Transformation, Technology, and Innovation. A well-known speaker in property, a globally recognized expert on PropTech, and #SpaceAsAService expert talks to Caleb Parker on this first episode of the #WorkBold Podcast. Antony travels the world speaking on space as a service and consulting on new changes in technology, micro and macro-economics and changing customer expectations in commercial real estate. Antony has been a software development and technology strategist in commercial real estate since 1995. Now, he consults and works with corporate real estate boards on Transformation, Technology, and Innovation Slumbers speaks internationally on ‘‘Space As a Service’, AI, Innovation, and the future of work and the workplace’ The iconic Duke Long has had Antony in his Top 10 Commercial Real Estate People You Must Follow On Twitter. Follow Antony here: @antonyslumbers He also has a No 1 ranked non-US commercial real estate blog Sits on the Advisory Board of Tenant Engagement leader Equiem Is a member of the Leadership Board of CRETech And a mentor at MetaProp RE200 And also on the ULI Europe Technology and Real Estate Council Subscribe Apple | Spotify | Stitcher | Google Value Bombs and Tweetables 1) "Businesses don't want an office, they want a productive workforce!" (click to tweet) 2) #SpaceAsAService is now rapidly moving into the mainstream. The confusion of a Chicken and Pig. ‘What’s the difference between the Chicken and the Pig in a bacon and egg sandwich?’ ‘The Chicken is involved but the Pig is committed!’ Knowing who you are as a Landlord is vital with #SpaceAsAService. Successful networks win because they become a safe, comfortable and painless solution to a need. And they grow exponentially; from no-one knowing anything about them to suddenly being known by everyone. But once established their value grows exponentially as well. People are tribal, we like to belong. Only Pigs will build #SpaceAsAService networks we want to belong to. But there will be many winners in a #SpaceAsAService world, Chickens as well as Pigs. 3) Mostly, real estate companies are optimized for being Product/Rent Collector companies. As they should be. That is what has worked for several decades. Build or buy an asset, lease it, keep it or sell it. And many are very good at that; the concern is that many will forget what they are, and think their slick machine will work in a different world. It won’t. 4) "The days of coming into the office 5 days a week is terminal!" (click to tweet) Resources The Trillion Dollar Hashtag Re-thinking Real Estate by Dror Poleg How should Landlords respond to Flexible Workspace Demand Bold Website   Sponsors     Bold Helping commercial real estate create & manage flexible spaces to dream, create, share, and succeed in. Now part of NewFlex     NewFlex NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you.       A Podcast Company   The leading podcast production company for brands, organizations, institutions, individuals, and entrepreneurs. Our team sets you up with the right equipment, training, and guidance to ensure you sound amazing. - https://www.apodcastcompany.com and www.podcastsyndicator.com

Is there really a Retail Apocalypse? Why is the retail industry in the state its in and how can property owners help to rebuild towards a brighter retail future? Mark Pilkington is author of the newly-released book, Retail Therapy: why the industry is broken and what can be done to fix it. Mark has enjoyed a successful and varied career in retail. After graduating from INSEAD, he joined Cortaulds, later becoming CEO of Gossard where he was responsible for initiating the huge global success of the Wonderbra.He then founded Splendour.com, the world’s first direct-to-consumer commerce brand, with the backing of Marks & Spencer. Subsequently, he was CEO of KOJ Group, a leading retailer with 850 stores across the middle east and north Africa. Currently, he is director of MarkPilkington.net, providing strategic advice to brands and retailers In this podcast:Is Retail Apocalypse a hyperbolic way to describe the state of the industry?Can we better understand the future of the industry by really learning how it has reached its current state?How can the physical store compete in the digital world?How, in Mark’s view of the new retail paradigm, physical stores can be a key advantage for even direct-to-consumer e-commerce brandsFor his favourite building, Mark opts for a slightly wider view in Haussmann’s vision of Paris, including the view down the Champs Elyseé, for its role as a work of art.The recommended addition to the Building Our Future reading list is:Tony Robbins, Awaken The Giant WithinMark’s emerging technology to keep an eye on is the emergence of 3D printing as a conduit for providing mass consumer customisation at-scale.You can find & follow Mark on social media via Twitter for further information.

On today’s Building Success episode, Nick speaks with Antony Slumbers about #SpaceAsAService, and the change and innovation in workspace. They dive into this monumental shift in how people work, how automation and tech is advantageous for both the worker and landlord, and discuss some of the recent news in this space, including the recent WeWork IPO announcement. Antony’s Website: www.antonyslumbers.com Antony’s Twitter: https://twitter.com/SpaceAsAService Antony’s LinkedIn: https://www.linkedin.com/in/antonyslumbers/ Antony’s Blog: https://www.antonyslumbers.com/theblog Antony’s article on Propmodo: https://www.propmodo.com/space-as-a-service-the-trillion-dollar-hashtag/ McKinsey Survey re: 49% of tasks have potential of being automated: https://www.mckinsey.com/~/media/mckinsey/featured%20insights/Digital%20Disruption/Harnessing%20automation%20for%20a%20future%20that%20works/MGI-A-future-that-works-Executive-summary.ashx The Apartment (1960) re: Jack Lemon film mentioned by Antony: https://www.youtube.com/watch?v=x356ll3hTxg Player Piano (Kurt Vonnegut) re: Automation of Machines: https://www.goodreads.com/book/show/9597.Player_Piano The Second Curve (Charles Handy) re: the S Curve: https://www.goodreads.com/book/show/23346846-the-second-curve The Leesman Index re: 500,000 interviews with employees about productivity: https://www.leesmanindex.com/ Jeff Bezos Interview in 1999 about providing a service: https://www.youtube.com/watch?v=RyrmPMJoG0Q The Everything Store (Brad Stone) re: Jeff Bezos/Amazon Story: https://www.goodreads.com/book/show/17660462-the-everything-store For more information on Building Success, please visit: www.buildingsuccess.io or https://www.linkedin.com/company/35615170/.

Antony Slumbers | Founder, AntonySlumbers.com What is Artificial Intelligence and how is about to reshape our approach to work? Will this mean that SpaceAsaService becomes the new normal for the build environment?

What is Artificial Intelligence and how is about to reshape our approach to work? Will this mean that SpaceAsaService becomes the new normal for the build environment? Antony is a renowned speaker in the property world and a globally recognised expert on PropTech, Artificial Intelligence & SpaceAsaService. A pre-eminent blogger in the world of AI, he’s recently been voted as the number one non-US person to follow on Twitter. Having founded several PropTech companies, he still retains an active role in them and recently founded PropAI.In this podcast:Where do we stand on the PropTech journey?What actually is AI and how can we expect it to affect the built environment?Are there tangible examples of AI at work already in real estate?Why is AI suddenly at the forefront of everyone’s minds?How can business embrace AI to stay relevant in the digital age?Is AI a threat to jobs in the built environment? How can we stay relevant as individuals?Is SpaceAsaService the natural consequence of AI?Why are we about to enter a “Golden Age of Real Estate”?Antony’s favourite building is Giotto’s Campanile in Florence as an “insanely elegant” structure. His hot pick for innovation in the sector is Gyana AI, focused on retail analytics. The recommended additions to the newly formed Building Our Future reading list are:Erik Brynjolfsson & Andrew McAfee, The Second Machine Age: work, progress and prosperity in a time of brilliant technologiesHannah Fry, Hello World; How to be Human in the Age of the MachineYou can find & follow Antony on social media via LinkedIn or Twitter (@antonyslumbers) or see his blog for further information.

Can technology bridge the service gap between buildings with amenity & space-as-a-service? Gabrielle McMillan is the founding CEO of Equiem and has led the Equiem business and team from inception in 2011. In her previous role as Director and General Manager of Advance Marketing, Gabrielle oversaw significant business growth (9 x revenue), expansion into New Zealand and the UK and international operations, including 180 staff. Equiem catalyses communities, using technology to turn commercial spaces into places & helps landlords unlock new value in their assets; assisting them to attract & retain tenants, while increasing revenue. Equiem aims to breathe new life into buildings through: deeper engagement with customers, a smart technology platform and a curated services experience. In this podcast: How does the UK compare globally in the adoption of space-as-a-service? Why is the UK behind other countries in this regard? How can Equiem help property owners fulfil the service needs of their end customers? Is technology an all-encompassing solution for “service”? How can you measure ROI of emerging technologies like Equiem? Is there a role in the Smart Cities movement for Equiem-style platforms? Will we see towns etc collaborating under similar technology banners? Gabrielle’s favourite building is the impressive Rialto Towers, Equiem’s first project. Her favourite emerging real-estate related technology is Bluepoint; a UK cloud-based, visitor management system for buildings and a potential solution for a pain point experienced by many occupiers and on-site teams.

Are brand engagement & media overtaking transactions as the primary purpose of bricks-and-mortar retail? Where else in the build environment is brand influencing building design and utility? Lara Marerro is a Studio Director & Retail Practice Leader at Gensler, the global architectural practice. Rather than specialising in a specific sector, Lara is interested the power brand and how it relates to consumers and built environment. With an education that spans psychology, advertising, marketing, and cultural anthropology, Lara’s focus is on translating complex global consumer trends into understandable, workable, and profitable outcomes for her clients. In this podcast: How are shopping habits changing & what is the opportunity for retailers & landlords? Is the store media or does it still have a role as the location for transactions to take place? Is pure-play experiential retail really relevant outside of the prime retail pitches? How can independent retailers compete in a brand-oriented, digital landscape? How else is brand / the concept of “Tribes” attaching itself to real estate across other asset classes? Lara’s innovation-to-watch is AppearHere; where she believes the best is still yet to come! Lara’s favourite building in the Empire State Building for its enduring impact on the Manhattan skyline.