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Send us Fan MailShownotes can be found at https://www.profitwithlaw.com/553.Growing a law firm takes more than hiring people and bringing in clients. At some point, you need an operating system that creates consistency, accountability, and predictable growth.In this episode, Moshe sits down with Sharon Means, a fractional integrator and a CPA, to break down proven strategies from business operating systems like EOS (Entrepreneurial Operating System), helping law firm owners move from burning out to scaling up with intention.Resources mentioned:Take the Law Firm Growth Assessment and find out how you rate as a law firm owner! Check out our Profit with Law YouTube channel!Learn more about the Profit with Law Elite Coaching Program herePodcast Ep 034 - What's Your Hiring ProcessPodcast Ep 144 - From Law School to a 150 Person Firm with Mike MorseTraction: Get a Grip on Your Business by Gino WickmanClockwork, Revised and Expanded: Design Your Business to Run Itself by Mike MichalowiczGet Scalable: The Operating System Your Business Needs To Run and Scale Without You by Ryan DeissCore Values Exercise: https://www.taproot.com/live-your-core-values-exercise-to-increase-your-success/Kolbe: http://kolbe.com/The Double Win podcast with Michael Hyatt and Megan Hyatt-Miller: https://podcasts.apple.com/us/podcast/the-double-win/id1294885433Connect with Sharon Means: Email | LinkedInSharon's Email: sharon.means.cpa@gmail.comJoin our Facebook Community: https://www.facebook.com/groups/lawfirmgrowthsummit/To request a show topic, recommend a guest or ask a question for the show, please send an email to info@dreambuilderfinancial.com.Connect with Moshe on:Facebook - https://www.facebook.com/moshe.amselLinkedIn - https://www.linkedin.com/in/mosheamsel/
Do speakers need a book to get booked? No. Can a relevant book be a powerful authority asset, often called your best business card and a useful tool when negotiating speaking engagements? Hell yes.In this bonus episode from the archives, John Ball speaks with ghostwriter and book coach Ginny Carter, author of Your Business, Your Book. Recorded in early 2022, the conversation is still useful for speakers and other experts considering a business book.They discuss how to decide what your book is for, when you're ready to write it, how to keep it engaging and persuasive, and how to make it part of the marketing you already do. They also explore publishing choices, formats, editing, and the role podcasts can play in helping authors share their expertise.At the end, John shares the fast book strategy behind his forthcoming book, Serious About Speaking: The Business of Becoming Known, Booked & Paid. He explains how he's using his existing LinkedIn newsletter articles, podcast transcripts and programme materials to build a useful, coherent book, with AI helping to compile and organise the material. It isn't a case of asking AI to write a book and publishing the result: the process includes reviewing, editing and shaping the work.John will release a wait list for Serious About Speaking with next week's episode.Ginny Carter's book, Your Business, Your Book, is available at all major retailers. Find Ginny and her work at ginnycarter.co.uk.Frequently asked questionsDo speakers need a book to get booked?No. You can build a professional speaking career without writing a book. A book is an asset, not a requirement.How can a book help a speaker get booked?A relevant book can demonstrate your expertise, strengthen your authority and give event organisers a tangible sense of your ideas. It can also be a useful negotiating tool when discussing a speaking engagement, if it connects to the talk, audience and client's needs.Is a book really a speaker's best business card?It can be. A book gives potential clients a deeper view of your expertise than a business card can. The more clearly the book relates to your speaking work, the more useful it is as an authority asset.When should an expert write a business book?When they have enough experience, examples and insight to offer readers, and they know what they want the book to achieve. Ginny advises getting clear on the book's purpose before making decisions about its content or publishing route.How can speakers market a book without creating more work?Ginny recommends incorporating the book into marketing that's already working, such as a podcast, blog or existing online presence, rather than automatically building separate channels just for the book.What makes a business book persuasive and readable?Stories, examples and the author's personality help keep readers engaged. Ginny also discusses a “why, what, how, what if” structure: explain why the topic matters, what it is, how to act on it, and what could happen as a result.What is John Ball's fast book strategy?John is developing Serious About Speaking from existing material, including LinkedIn newsletter articles, podcast transcripts and programme resources. AI helps compile and organise relevant content; John then reviews, edits and shapes it into a coherent book.ChaptersTimes are approximate. Check against the final published audio/video before posting.00:00 Why this archive conversation is being released now02:40 Introducing Ginny Carter and the value of an engaging business book05:20 Why people struggle to start and finish books07:40 Making book marketing part of your existing marketing10:00 How books build authority12:20 Is it the right time to write your book?14:00 Book as an asset: cache, not cash19:00 What writing a book can do for your expertise and business24:00 What makes a business book effective?27:00 Traditional publishing and self-publishing29:00 Book design, production and first impressions32:00 Print, ebook and audiobook formats34:00 Podcasts as a way to reach relevant audiences35:00 Writing persuasively: the “why, what, how, what if” structure38:00 Editing, grammar and reader trust42:00 How authors can use podcasts44:00 Ginny's book recommendations47:30 John's fast book strategy and Serious About SpeakingRecommended next episodeWhy Great Speakers Are Often BrokeListen next for a related conversation about the business skills and assets speakers need alongside their stage craft: https://player.captivate.fm/episode/0f56e6d2-15f1-4c21-8a5b-96d44ab8c67b/Upcoming episodeNext week: Why Aren't You Getting Booked as a Speaker? We'll look at what may be standing between your expertise and the bookings you want.Connect with John:Find out more about the Known, Booked & Paid BlueprintSubscribe to the Serious About Speaking newsletter on LinkedInFind me on InstaFind me on TikTokFind me on ThreadsDiscover the bottlenecks in your speaking business with the Applause Vs Invoice QuizFor speaking/podcast enquiries or to connect with me directly, you can email john@presentinfluence.com or find me on LinkedInYou can find all our clips, episodes and more on the Present Influence YouTube channelIf you know a speaker who would enjoy this show, let them know. Thanks for listening.
Thanks to our Partner, AppFueledWhat if the best recruiting tool for your auto repair shop is one you're already paying attention to but only using to attract customers?Your marketing does more than explain why people should trust your shop with their vehicles. It also gives potential team members a glimpse into your culture, your work environment, your benefits, and what it might be like to spend their days working with you.In this episode of the Auto Repair Marketing Podcast, Kim Walker and Hannah Cribbs break down how your website, social media, online reviews, and even your company culture can become powerful recruiting tools. They also share the real-world example of Jen Rindflesh at Collinsville Auto Repair in Canton, Connecticut, who needed to fill three positions and worked with the Shop Marketing Pros team to get the right people in front of the right opportunities.From simplifying job listings and highlighting benefits to showcasing your team and creating a careers page that answers the questions potential employees are already asking, this conversation is packed with practical ideas you can put to work when your shop needs to hire.And the takeaway is pretty simple: Recruiting isn't just something you do when you're desperate for another technician. It's something you can build into your marketing all year long.Ready to turn your marketing into a recruiting asset? Listen to the full episode and discover how to attract team members who are a great fit for your shop.Show Notes with TimestampsIntroduction to the Episode (00:00:10) Host Kim Walker introduces the episode's topic: using marketing as a recruiting tool, and introduces guest Hannah Cribbs.The Best Recruiting Tool You Already Have (00:01:11) Marketing is not just for customers but also for attracting potential team members by helping them know, like, and trust you.The Constant Need for Technicians (00:02:17) Hannah discusses how frequently auto repair shop clients express the urgent need to fill positions on their teams.Client Success Story Introduction (00:03:44) Introducing Jen Rindflesh from Collinsville, who successfully used marketing strategies to fill three open positions in her shop.The Recruiting Process in Action (00:04:40) Hannah details the team effort to create social posts, job listings, and ads to address Jen's immediate hiring needs.Refining the Job Ads (00:05:53) Jen provided feedback to simplify the language in the job ads and listings, which resulted in attracting better-fit candidates.The Importance of a Strong Careers Page (00:09:46) Discussion on using the shop's website careers page, featuring videos, team culture, and answering potential questions for applicants.Showcasing Shop Culture in Marketing (00:12:38) Using social media to showcase team culture through birthdays, anniversaries, and fun videos helps attract the right people.The Role of Customer and Employee Reviews (00:15:59) Reviews provide an honest look into the shop's atmosphere, helping potential hires understand the work environment before they apply.Highlighting Employee Benefits in Marketing (00:19:04) Benefits like a four-day workweek should be featured everywhere on social media, websites, and in ads to attract candidates.Creating Effective Recruiting Ads (00:20:27) Ads should be simple, eye-catching, and link directly to the careers page to make the application process as easy as possible.The Power of Partnership and Communication (00:22:42) Stressing the importance of communication between the shop owner and their marketing team to refine and improve recruiting efforts.The Strategy of Continuous Recruiting (00:28:26) Shops should always be recruiting, even when there isn't an open position, to build a bench of future candidates.Attracting the Right Person, Not Just a Warm Body (00:30:39) Focusing on clearly defining the ideal candidate's qualities and values to ensure a good fit for the team and culture.Final Thoughts and Wrap-Up (00:35:51) Every marketing touchpoint is an opportunity to attract future team members by consistently showcasing a positive and appealing work environment.How To Get In TouchJoin The Auto Repair Marketing Mastermind Group on FacebookMeet The ProsFollow SMP on FacebookFollow SMP on InstagramGet The Ultimate Guide to Auto Repair Shop Marketing BookEmail Us Podcast Questions or Topics Lagniappe (Books, Links, Other Podcasts, etc)Collinsville Auto Repair Careers PageThanks to our Partner, AppFueledAppFueled at appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro.”The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download Our Free Mobile Podcast App: https://automotiverepairpodcastnetwork.com/app/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Storytelling and Open Discussion. https://remarkableresults.biz/Automotive Field Theory with Matt Fanslow: From Diagnostics to Quantum Physics and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
Entrepreneurs are rushing to incorporate AI into their workflow and marketing. But modern research warns us against this. In this episode, digital entrepreneur and bestselling author Ryan Levesque joins Natalie to break down why audiences are rejecting automation. He also explains why mid-tier offers are losing their profitability, which channels to build your audience on in 2026, and why constantly pursuing business growth comes at a cost. In this episode, Natalie and Ryan discuss: (01:37) Are $3K Offers Dead? (07:49) The Key Driver of Digital Marketing Success in 2026 (11:38) Why Storytelling and In-Person Events Are So Impactful (17:33) Outsourcing Copywriting to AI is a HUGE Mistake! (23:46) Where AI Actually Belongs in Your Workflow (26:04) Understanding the Right Size for Your Business (33:55) The Lifestyle Changes Startup Founders Need to Make (39:25) The #1 Platform For Building an Audience That Converts (45:33) Why Evergreen Content is Losing Potential for Virality (48:55) The Last Competitive Advantage in the Age of AI (52:39) When to Resist the Temptation to Scale Ryan Levesque is a 7-time Inc. 5000 CEO & Founder and two-time #1 national bestselling author. He's generated over $100M in revenue and has successfully sold two of his companies. His work has been featured in the Wall Street Journal, Harvard Business Review, Forbes, Entrepreneur, and NBC News. Today, he serves as a Strategic Advisor to multiple businesses and writes a weekly email newsletter, The Digital Contrarian, offering unconventional business wisdom to 100,000+ subscribers. Sponsored By: Fora Travel - Visit foratravel.com/bossbabe to learn how to turn your love of trip planning into a business. FreshBooks - Get FreshBooks for less than $3 a month for your first four months at FreshBooks.com/podcast. Faire - Sign up today and get 50% off your first wholesale order, up to $100 at faire.com/bossbabe. AG1 - Save 20% on your first subscription order of AG1 Next Gen or AG1 Pro at drinkAG1.com/bossbabe. Hostinger - Go to Hostinger.com/bossbabe and use code BOSSBABE for 10% off. Resources Mentioned: Ryan's Article, “The Shape of Enshittification” Ryan's Book, Return to Real Ryan's Newsletter, The Digital Contrarian Connect with Ryan: Website LinkedIn Instagram YouTube Connect with Natalie: Instagram LinkedIn Website YouTube Natalie's Book, The Freedom-Based Business Method digital marketing, AI marketing, social media marketing, email marketing, AI for business, content marketing, Ryan Levesque, Natalie Ellis, Return to Real, digital marketing strategy, email marketing strategy, marketing trends 2026, AI marketing strategy, content strategy, social media strategy, personal branding, storytelling marketing, marketing automation, online business, audience growth, email list building, creator marketing, human marketing, business growth, digital marketing podcast
Everyone measures their content. Almost no one measures their vision. This week a testimonial arrived that hit me like a punch to the gut. I've had wonderful words from clients over the years, but this was the first time I could see the difference I set out to make actually being made, in someone else's words. So in this episode I take you inside how I rebuilt my own purpose, mission and vision using the architecture I built for Your Business, Integrated. I show you where it pushed back on me, where I pushed back on it, and how I ended up with a vision I can finally measure. What You'll Walk Away With Three questions that tell you whether your vision is real, or only a wish Why reach and transformation are different numbers, and which one belongs in your vision How to use testimonials as the measure of your vision, not just as marketing proof Why "purpose-led" works as a filter, and what that means for who you choose to work with What happens to your content when your pillars finally align with your purpose In This Episode People often ask me if I'd stop working if I won the lotto. The answer has always come straight from the gut: no. I haven't yet made the difference I want to make. That's the thread under this whole episode. I tell the story of the testimonial that arrived this week, why I never write testimonials for my clients, and why a testimonial is the view from outside the shape of your own work. Then I open up one of the prompts inside Your Business, Integrated: Purpose, Mission and Vision. I built it to push the way I push one to one, and I tested it on myself first. It pushed on who I work with, on where bravery lives, on the how, and hardest of all on the number in my vision. It asked me which number I could say with a straight face. I started in the thousands and ended at 250. It also brought me to a question I'd never asked in all my years of naming fragmentation: when something isn't fragmented, what is it? That's where the word integrated came from. Finally, I read Mary Ann McGowan's testimonial in full, and hold it up against my foundation line by line. Mary Ann is an author and leadership coach who is already very successful. She described "a real architecture behind the process" that "made me slow down and get incredibly clear before speeding everything up." It's the first real measure of my vision being achieved. Everything I describe here lives inside Your Business, Integrated, my live eight-week programme starting 6 October at 3pm. Purpose, Mission and Vision is Week 4, and your content pillars are built from it in Week 5. It's the exact path I took, and if you want a real chance of realising your vision, this is where it happens. The early-bird rate closes today, and doors stay open until 3pm on 6 October: [Click Here To Find Out More] My Purpose, Mission and Vision: Before and After Before Purpose: To make business growth easier, braver, and more aligned for purpose-led entrepreneurs. Mission: To equip entrepreneurs with the systems and support to follow their joy and succeed on their terms. Vision: 10,000 entrepreneurs building aligned, courageous, high-impact businesses by 31 December 2030. After Purpose: To make it easier for purpose-led entrepreneurs to lean into their genius and achieve success as they define it. Mission: To connect the fragmented parts of business and marketing into a single, joyful system — easy to use, and unmistakably you. Vision: By 31 December 2030, 250 purpose-led entrepreneurs followed their joy — and the money followed. They reached for the big number and got it, proving there's no ceiling when you build from who you really are. Chapters 00:00 — Slow down, get clear, then speed up 00:50 — If you won the lotto, would you stop working? 01:55 — The testimonial that hit like a punch to the gut 03:30 — Why I never write testimonials for my clients 04:35 — The year the ground moved 05:05 — "What are you for, Mammy?" 05:50 — Building the architecture, and testing it on myself 06:35 — My purpose, mission and vision before 07:45 — Where the AI pushed back 09:40 — Where I pushed back 10:25 — Which number can you say with a straight face? 11:20 — My purpose, mission and vision now 12:46 — The opposite of fragmented 13:50 — Measuring the impact of your vision 15:40 — Mary Ann McGowan's testimonial, in full 17:45 — Holding her words against my foundation 19:05 — On AI, and what it's made possible 19:45 — Three questions to ask of your own vision 20:25 — Inside Your Business, Integrated About Finola Finola Howard is a strategic marketing advisor and the founder of How Great Marketing Works. She helps purpose-led business owners connect the pieces — their marketing, their business, and themselves — into one whole they can finally see, so the business grows with ease and joy. She's the host of Your Truth Shared. New episodes every week. Subscribe Follow Your Truth Shared wherever you listen, so the next one finds you automatically.
Send us Fan MailWhat happens to your sales skills when you haven't had to use them?Muscles you don't use get weaker, and sales skills work the same way. In Episode 900, Bill and Bryan start a two-part look at skill atrophy. One team lost the lead channel it depended on and suddenly has to create sales from scratch. Another company's reps have spent five years telling customers to get in line. Neither group is ready for what comes next.Bill and Bryan also explain why "just talk like a normal person" might be the most underrated sales advice out there.You'll learn:Why easy markets quietly weaken your team's selling skillsHow logic can beat your emotional reluctance to get visibleWhy a plain, honest phone call often beats a clever emailWhy systems, not tricks, rebuild atrophied skillsWhy you should "face the brutal facts" even when business is goodNext week, Part 2 covers how to bring those skills back.The Insider program is open for enrollment. To check out our small learning group, go to http://advancedsellingpodcast.com/insiderIf you haven't already, join 14,000+ other sales professionals in our LinkedIn group at advancedsellingpodcast.com/linkedinIs it time to make a BOLD move in your business? If so, download our brand new book, "12 Bold Moves - Insider Secrets to Reinventing Yourself and Your Business." http://12boldmoves.com
What buyers look for in a business comes down to one question: can they step in and run it, or are they buying a project? This episode walks through the five areas buyers check to answer that question: competitive positioning, clean and trusted financials, the cash flow cycle, concentration risk, and capabilities. You will learn what to fix in the years before a sale, why a buyer will not pay you for problems it plans to fix itself, and how slow answers during due diligence can wear a deal down. View the complete show notes for this episode. Want To Learn More? Quality of Earnings in M&A: The Ultimate Guide Quality of Earnings in M&A Explained in 30 Minutes A Look Inside the Head of a Strategic Buyer Building a Sellable Business Mark Sims on LinkedIn Additional Resources Selling your business? Schedule a free consultation today. Sign up for an Assessment and Valuation of Your Business. Courses: The Art & Science of Selling a Business Download The Art of The Exit: The Complete Guide to Selling Your Business Download Acquired: The Art of Selling a Business With $10 Million to $100 Million in Revenue If you have any topic or guest suggestions, please email them to podcast@morganandwestfield.com. This episode provides general information only and does not constitute legal, tax, accounting, or other professional advice. The guests' views are their own and do not necessarily reflect the views of Morgan & Westfield.
Download Porter Here: https://porter.in/enterpriseGet your hand-picked playbook here: https://www.figuringout.co/pdf/fo-567Guest Suggestion Form: https://forms.gle/bnaeY3FpoFU9ZjA47Disclaimer: This video is intended solely for educational purposes and opinions shared by the guest are his personal views. We do not intent to defame or harm any person/ brand/ product/ country/ profession mentioned in the video. Our goal is to provide information to help audience make informed choices. The media used in this video are solely for informational purposes and belongs to their respective owners.00:00 - Intro 03:37 - How to Build a ₹1,000 Crore Business Without Burning Cash 06:20 - Solving India's Biggest MSME Financing Problem 10:11 - How OfBusiness Makes Money on Every Transaction 36:04 - 4 Ways to Build a Massive Business 42:05 - Should You Start a Business as a Teenager? 59:15 - India's $300 Billion Industrial Chemicals Opportunity 1:09:42 - How to Spot Big Business Opportunities in Any Industry 1:24:35 - How to Handle Costly Mistakes in Business 1:46:20 - How to Pitch Your Business Idea to Investors 1:49:52 - How to Identify a Great Business Executor 1:53:14 - How to Fire Employees the Right Way 1:54:18 - Why He Doesn't Believe in Work-Life Balance 2:24:42 - Why Great Salespeople Are Great Listeners 2:29:57 - Debt vs Equity: Which Is Better for Your Business? 2:37:33 - How He Raised Money From SoftBank's Masayoshi Son 2:48:04 - How to Use Capital Efficiently to Grow a Business 3:09:50 - 3 Industries He Would Never Invest In 3:13:10 - Common Ways Entrepreneurs Get Screwed in Business 3:19:43 - The Cost of Building a Billion-Dollar Business 3:21:47 - Behind the ScenesIn today's episode, we sit down with Asish Mohapatra - Co-Founder & CEO of OfBusiness and Co-Founder of Oxyzo who built one of India's rarest companies: high-revenue, high-profit and fast-scaling, all at once, in a "boring" industry.Follow Asish Mohapatra:Linkedin: https://www.linkedin.com/in/asish-mohapatra-3aab70318/About Raj ShamaniRaj Shamani is an Entrepreneur at heart that explains his expertise in Business Content Creation & Public Speaking. He has delivered 200+ speeches in 26+ countries. Besides that, Raj is also an Angel Investor interested in crazy minds who are creating a sensation in the Fintech, FMCG, & passion economy space.To Know More,Follow Raj Shamani On ⤵︎Instagram @RajShamani https://www.instagram.com/rajshamani/Twitter @RajShamani https://twitter.com/rajshamaniFacebook @ShamaniRaj https://www.facebook.com/shamanirajLinkedIn - Raj Shamani https://www.linkedin.com/in/rajshamani/About Figuring OutFiguring Out Podcast is a Candid Conversations University where Raj Shamani brings raw conversations with the Top 1% in India.
Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveDo you actually know what you'll owe the IRS next spring, or are you just hoping it works out? And if your accountant has been extending your taxes for years, is that actually saving you anything?This week, Hunt Demarest, CPA with Paar Melis & Associates, kicks off a two-part series on taxes by tackling the piece most shop owners skip entirely: tax planning. Hunt draws the line between tax preparation (backward-looking, mandatory, and reactive) and tax planning (forward-looking, optional, and the thing that actually keeps you from getting blindsided). He walks through the exact five-minute math he uses to annualize a shop's net income from partial-year numbers, why extending your return "to lower audit risk" is a myth, and the personal-return landmines, like ACA marketplace credits and phased-out child tax credits, that catch shop owners off guard even when the business side looks fine.Whether you've never run a tax estimate in your life or you just want to sanity-check what your accountant is telling you, this episode gives you the framework to stop being surprised every April.What You'll Learn…(02:29) Why this isn't the tax-saving episode you expected(05:00) Tax prep vs. tax planning: it's about timing, not paperwork(05:53) The financial-analysis cycle behind every good tax plan(07:14) Why most shops never build a real tax plan(09:08) Busting the "extending lowers my audit risk" myth(09:57) When it's time to fire your accountant over extensions(11:30) The annual tax planning calendar Hunt runs for clients(15:04) How to annualize your own net income in five minutes(17:09) Red flags: when your numbers swing too high or too low(18:27) The 25% rule for ballparking what you'll owe(19:53) Kids, credits, and the ACA surprise that blindsides shop ownersThanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comGet the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download the ARPN APP for your smartphone and listen to all our network shows: arpn.appRemarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionAutomotive Field Theory with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
Welcome to another episode of Building the Premier Accounting Firm. Today Roger Knecht welcomes Ann Carden to discuss how accounting professionals can stop trading time for money and elevate their practices. Discover strategies to attract high-end clients, position yourself in a category of one, and package high-value advisory services. In This Episode: 00:00:00 Unlocking Hidden Potential in Your Business 00:05:35 Elevating Client Acquisition and Positioning 00:10:10 The Power of Exclusivity and Qualification 00:20:45 Moving Beyond Commodities and Hourly Pricing 00:28:45 Building a Premier Accounting Firm Key Takeaways: Elevate your accounting practice by targeting top-tier clients rather than relying on high-volume funnels. Position your firm as a category of one so buyers pre-sell themselves before the first meeting. Implement high-end strategic advisory packages instead of sticking to hourly billing or minor price bumps. Qualify prospective clients to ensure mutual respect and higher project investment. Featured Quotes: "Visibility is not revenue. Don't confuse that." - Ann Carden "You have to be in a category of one. You have to stand out in a category of one." - Ann Carden Earn CPE: NASBA-approved CPE and IRS-approved CE credits are offered via Earmark by listening to this episode. Access our QAS Self-Study Courses here: https://www.earmark.app/channels/0384dbbe-df08-4ae3-ba82-621a7a465e95 Conclusion: Thank you for joining us for another episode of Building the Premier Accounting Firm with Roger Knecht. For more information on how you can establish your own accounting firm and take control of your time and income, call 435-344-2060 or schedule an appointment to connect with Roger's team here. Sponsors: BILL It's time to grow your capacity, not your headcount. Visit bill.com/BUILDING to get started today, and when you take a demo, you'll receive a $250 gift card. Terms apply. Universal Accounting Center Helping accounting professionals confidently and competently offer quality accounting services to get paid what they are worth. Offers: flobizsolutions.com Special Offers for our Podcast Listeners, CLICK HERE to take advantage of them today! Remember this: Accounting Success IS Universal. Be sure to listen to our next episode and subscribe. Also, let us know what you think of the podcast and please share any suggestions you may have. We look forward to your input: Podcast Feedback For more information on how you can apply these principles to start and build your bookkeeping, accounting, & tax business, please visit us at www.universalaccountingschool.com or call us at 801-265-3777. And know that if it's about accounting, it's Universal.
Thanks to our Partner, AppFueledA new auto repair shop opens down the street. Your first reaction might be panic, frustration, or maybe a little bit of, “Seriously? Another one?” But what if competition isn't something to fear? What if it's actually the thing that wakes you up and helps you see your shop with a fresh set of eyes?In this episode of the Auto Repair Marketing Podcast, Kim Walker talks about what happens when a new shop enters your market and why competition can be a powerful motivator instead of an obsession. From dirty windows and tired landscaping to outdated websites and neglected Google Business Profiles, Kim walks through the things shop owners often stop noticing because they're simply too close to the business.You'll hear why your existing shop has advantages a new competitor doesn't, how to improve your physical and digital curb appeal, and why showcasing your team's expertise, community involvement, and customer relationships matters. Kim also shares a practical first-impression audit you can use to identify what needs attention and prioritize the changes that will make the biggest impact.Don't let the new shop down the street own all the excitement. Let it remind you of what makes your shop worth choosing.Listen to the full episode for practical ideas to freshen up your shop, strengthen your marketing, and stay focused on winning your own race.Show Notes with TimestampsIntroduction to the Topic of Competition(00:01:06) The host introduces the episode's theme: how a new auto repair shop in town can be a positive motivator.Observing a Competitor's Reaction(00:03:38) The host shares how an existing shop started sprucing up its appearance after a brand-new competitor opened nearby.Competition as a Mirror(00:05:48) Competition can reveal areas in your own shop that you've stopped noticing, prompting a need for a fresh perspective.Getting a Fresh Look at Your Shop(00:07:08) The host encourages owners to see their shop through a customer's eyes and provides a checklist for first impressions.Highlighting Your Shop's Strengths(00:10:53) Existing shops have an edge with their history, team, and community involvement, which they should actively promote.Auditing Your Digital Curb Appeal(00:12:08) Review your website, social media, and online presence to ensure they don't look tired or outdated.Competition as a Motivator, Not an Obsession(00:13:22) An anecdote about Olympic swimmers illustrates the danger of focusing too much on competitors instead of your own performance.Remind People Why You're Established(00:14:39) Leverage your years of relationships, reputation, and loyal customers to tell your story and reinforce your market position.Competition Raises Industry Standards(00:16:07) When a new shop forces others to improve, it benefits the entire auto repair industry by elevating everyone's game.The First Impression Checklist(00:17:38) A detailed walkthrough of a checklist covering online presence, drive-by appeal, lobby feel, and shop area cleanliness.Prioritizing Improvements(00:22:40) Advice on how to tackle a long list of needed improvements by starting with low-hanging fruit for the biggest impact.How To Get In TouchJoin The Auto Repair Marketing Mastermind Group on FacebookMeet The ProsFollow SMP on FacebookFollow SMP on InstagramGet The Ultimate Guide to Auto Repair Shop Marketing BookEmail Us Podcast Questions or Topics Lagniappe (Books, Links, Other Podcasts, etc)First Impressions ChecklistThanks to our Partner, AppFueledAppFueled at appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro.”The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download Our Free Mobile Podcast App: https://automotiverepairpodcastnetwork.com/app/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Storytelling and Open Discussion. https://remarkableresults.biz/Automotive Field Theory with Matt Fanslow: From Diagnostics to Quantum Physics and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
You can win the award and still not be able to pay yourself what you're worth. I've watched it happen — brilliant women, and the money just isn't there. And underneath it, the same quiet belief: I'm just not wired for the money side. I need to tell you where that idea came from. Because it isn't science. It was proven — with real brain scans, thousands of them — that the brain they told you about does not exist. This one made me angry, and I think it will make you angry too. For weeks I've been showing you that the parts of your business were never meant to run in separate boxes. This week I go after the last box — the one you were most encouraged to keep shut. Money. Not as budgeting tips, but as the part of yourself you were talked out of owning — and how you bring it home. In this episode Where "I'm not a numbers person" actually came from — and why it's a myth, not a fact about you The 1960s science that was real, and the 1979 pop-culture distortion that wasn't The study of over 1,000 brains that found no "left-brained" or "right-brained" person at all Neurosexism: how a debunked idea got dressed as biology to keep women out of money What the data really says women do with money — and why they tend to outperform Money as an act of creation — and the one place it becomes real in your business Key moments 00:00 — You can win the award and still not pay yourself 01:05 — The fear of looking, and what happens when you finally do 03:00 — Where the story came from: Sperry, Gazzaniga, and the distortion 05:30 — The 1,011-brain study that should have ended it 07:00 — Neurosexism: who the lie was built for 09:00 — What it cost women, in money specifically 11:30 — What women actually do with money (the evidence) 13:00 — Money is an act of creation 14:30 — The real integration — of you 16:30 — Where it becomes real: your selling calendar 18:30 — The invitation, and the revolution This is exactly what we build in Your Business, Integrated — eight weeks, live, where we build the whole engine: your voice, your customer, your offers, and the content that runs off your selling calendar. The money designed into the business from the start, not bolted on the side and dreaded. Doors close 6 October — the day we begin. → howgreatmarketingworks.com/your-business-integrated Referenced in this episode Sperry & Gazzaniga, split-brain research (Caltech, 1960s); Roger Sperry, Nobel Prize in Medicine, 1981 Nielsen et al. (2013), "An Evaluation of the Left-Brain vs. Right-Brain Hypothesis," PLOS ONE — 1,011 brains, University of Utah Joel et al. (2015), "Sex beyond the genitalia: The human brain mosaic," PNAS — Tel Aviv University Cordelia Fine, Delusions of Gender (2010) — origin of the term "neurosexism"; Gina Rippon, The Gendered Brain (2019) Fidelity Investments (2021), Women and Investing Study — 5.2m accounts over 10 years Barber & Odean (2001), "Boys Will Be Boys," Quarterly Journal of Economics — 35,000 households Warwick Business School (2018) — ~2,800 investors (Full sourcing with plain descriptors in the script's source list.) Related episodes #134 You're Standing Too Close to See It — the geometry this episode calls back to #137 It Was Never Your Marketing. It Was Your Positioning #138 Four Decisions a Year — the selling-year engine Subscribe Never miss the episode that connects it for you. Each week, one part of the truth behind success — made whole, and sent straight to your inbox. Subscribe, and be first to hear it.
Ten years. 740 episodes. And for now, it's time to put the podcast on pause. In this episode, I want to take you back through the journey that brought me here. From leaving corporate America and buying an ice cream shop just before the 2008 crash, to discovering how many small business owners were making decisions without understanding their numbers, to launching the Local Small Business Coach podcast in 2016. Over the years, the podcast evolved. We became Badass Business Owners. We talked about sales, pricing, customers, employees, business mistakes and, more than anything, how to build a more profitable business. Along the way, my own life and businesses evolved too. I've reached a point where I need to create some space to figure out what's next. I want to get back to creating more tools, training and videos that can actually show you how to understand your Profit & Loss, use your business numbers and make better decisions. So this isn't really goodbye. The podcast is going on hold, but the mission isn't. I still want to help small business owners understand their numbers, grow their profits and build businesses that support the lives they want to live. Thank you for listening, watching, reaching out, becoming clients, sharing your stories and letting me be part of your journey over these past ten years. Go kick some serious ass. And remember: it's not just about the top line. It's what happens at the bottom line that matters. I'll see you again. Tammy ----------------------------- DIVE IN DEEPER & LEARN MORE ABOUT YOUR NUMBERS
Send us Fan MailTwenty years ago, LinkedIn had 50 employees and cold calling ruled the day. Now AI writes your emails and nobody's picking up the phone — so what actually still works?This week Bill and Bryan mark 20 years of the Advanced Selling Podcast with a celebration episode: listener shoutouts (including a great one from longtime listener Andy in the UK), a quick teaching on the WAG framework you can steal for your next client conversation, and an honest look back at how selling has changed since 2006 — and where it's headed next.You'll learn how to run a WAG (Where We Were, Where We Are, Where We're Going) at any stage of a sales process, why 12 years of economic upswing may have quietly atrophied your team's sales skills, why personal brand matters more than ever in an AI-saturated world, and why the next real edge might be an "analog revolution" back toward live, face-to-face selling.The Insider program is open for enrollment. To check out our small learning group, go to http://advancedsellingpodcast.com/insiderIf you haven't already, join 14,000+ other sales professionals in our LinkedIn group at advancedsellingpodcast.com/linkedinIs it time to make a BOLD move in your business? If so, download our brand new book, "12 Bold Moves - Insider Secrets to Reinventing Yourself and Your Business." http://12boldmoves.com
In this episode, I compare Whop and Skool for online courses, coaching programs, communities and high-ticket offers. We look at the differences in features, pricing, transaction fees and payment processing — including what a $5,000 sale can cost on each platform.I also break down where Whop and Skool differ when it comes to international payments, financing, payment flexibility and what happens as your business and processing volume grow.If you're deciding between Whop vs Skool in 2026, this episode will help you understand the differences that matter beyond the basic feature list.In this episode:Whop vs Skool pricing and transaction feesCourses, coaching and community featuresThe cost of a $5,000 high-ticket saleInternational payments and financingPayment flexibility as you scaleThe risk of relying on one platform for your business and paymentsChapters:00:00 Whop vs SkoolXX:XX What Are Whop and Skool?XX:XX Whop vs Skool Pricing & FeesXX:XX Payments & High-Ticket SalesXX:XX The Risk of Relying on One PlatformXX:XX Whop or Skool: Which Is Right for Your Business?Need help with payment processing for your online business?Visit DirectPayNet to learn more about payment solutions for growing online businesses.About Click & Convert:Hosted by Maria Sparagis, Click & Convert covers payment processing, ecommerce and the strategies behind building and scaling an online business.
Your Phone Skills SuckYes, we're talking about phone skills again.Coach Brent and Chris recently discussed a client who wanted to invest more money in marketing to generate five to eight additional cars per week. Before recommending a larger marketing budget, they listened to the shop's phone calls.There was some good news: the service advisors were asking callers to schedule appointments.Unfortunately, almost everything that happened between the phone ringing and that final request was cringeworthy. The advisors were trying to close the sale without first building a relationship, understanding the customer, or communicating the shop's value.The solution wasn't immediately buying more marketing. The shop first needed to do a better job with the opportunities it already had.In this episodeWhy closing the sale begins when the phone ringsHow to build a relationship before asking for the appointmentWhy answering questions isn't the phone call's only purposeHow shops unintentionally turn every call into a price comparisonThe importance of asking good questions and listening carefullyHow to explain diagnostic value without sounding defensiveWhy advisors should offer specific appointment optionsHow phone skills translate into better in-person communicationWhy a higher average repair order can reduce the need for more carsHow to review phone calls without turning the process into punishmentWhy role-playing should happen before advisors speak with real customersHow weak phone skills waste otherwise effective marketingThe real opportunityIf a shop needs only five to eight more vehicles per week, it may not need a dramatic increase in lead volume. It may need to “suck less” at converting the opportunities already coming in.Better phone skills can also produce better conversations at the counter. When advisors listen carefully, ask better questions, explain value, and confidently present recommendations, average repair order could increase by $200 or more—depending on the shop's current performance, inspections, pricing, customer base, and sales process.At 50 repair orders per week, an additional $200 per ticket would represent $10,000 in weekly sales without adding more vehicles to the schedule.This week's challengeListen to five phone calls, including calls that resulted in appointments and calls that did not.Evaluate whether the advisor:Sounded welcomingGot and used the customer's nameAsked relevant questionsAcknowledged the customer's situationExplained the shop's process and valueGuided the conversation confidentlyAsked for the appointmentOffered a specific appointment timeConfirmed the necessary detailsChoose one behavior to improve, practice it with the team, and listen again to measure the progress.Shop Marketing ProsMarketing can make the phone ring, but the shop still has to convert that opportunity.Shop Marketing Pros helps take the guesswork out of marketing for independent auto repair shops by bringing professional experience and strategy to the process. When strong marketing is supported by a well-trained front counter, a shop has a better chance of turning attention into appointments and lasting customer relationships.Autofix Auto Shop Coaching + ADPIf you love Autofix Auto Shop Coaching, check out our partnership with ADP payroll services.Autofix Auto Shop Coaching + ADP — Fill out the form: https://forms.cloud.microsoft/r/QMmq5kch3mThe Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveWould you take the job you're offering your own technicians? Could a candidate's spouse be the real decision maker in your next hire, and do you know what she needs to hear?Hunt Demarest sits down with Sam Freeman and Lisa Coyle from Promotive, the recruiting firm that places technicians, service advisors, and shop managers across the country, to talk about why so many good candidates never make it past the first ninety days, and why so many good shops can't fill a seat no matter how much they raise pay. Lisa and Sam walk through the data points that predict a bad hire before it happens, why flat rate is becoming a harder sell with both technicians and consumers, and why one in three shops is losing candidates over a benefits package that just isn't competitive. They also dig into the stat driving a lot of the industry's anxiety right now: seventy percent of people who take their first automotive job leave the trade within twelve months and never come back.Whether you're struggling to fill a single bay or running a shop with a full crew, this episode is a reality check on what candidates are actually evaluating when they walk through your door, and what you can control when the market itself is working against you.What You'll Learn...00:10 Meet Sam and Lisa from Promotive02:40 The 58% red flag before day one04:02 The three-benefit tipping point07:16 The case for hybrid pay over flat rate11:16 What top techs ask before they say yes16:53 Why 70% quit the trade and never look back22:29 Everybody wants an A-tech, nobody wants to build one26:23 The licensing trap costing shops candidates32:46 Building the bench before you need it40:33 Inside Promotive's portal, pricing, and guarantee47:31 Your team is your best billboardThanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comGet the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download the ARPN APP for your smartphone and listen to all our network shows: arpn.appRemarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionAutomotive Field Theory with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
Do you like engaging with people, are constantly filled with new ideas, or can see the bigger picture and know what needs to be done now to get there? Maybe you have all three of these capacities! In this episode of Choice, Change and Action, Simone Milasas talks with Julia Sotas Mattis about the energies that every business needs - creator, connector, mover - as well as other success tips and insights. It's not about judgment. It's about having more clarity around your capacities and what you enjoy, together with the awareness of which energies you are missing, so that your business, life and financial reality can expand and you can have more ease with it all and thrive. Because business, life and money shouldn't be hard! Questions And Tools: "What type of creature am I?" Tools: Have the awareness of your capacities, and invite other people and energies into your life and business to ensure you have all the energies required for ease and expansion. Call 10 people every day, with no agenda. Engage to create joy. Try working with a body double to accomplish tasks you've been putting off. Ask for help. Be willing to bother people. If you are not willing to bother people, your life can't grow. Increase your willingness to receive. It's not linear. Stop resisting what you are great at and start stepping into the brilliance that you are. Look at what you've decided is true, and what is actually true. A lot of times people lie to themselves. What if now is the time to find out what creature you are? How many of you are good at connecting and haven't been willing to acknowledge it? Everything that is, times a godzillion, will you destroy and uncreate it? Right and wrong, good and bad, POD and POC, all 100, shorts, boys, creations, bases and beyonds. How much have you been willing to use people energetically, who are so willing to contribute to you, to create something greater and have more ease in your life, money and business? Everything that is, times a godzillion, will you destroy and uncreate it? Right and wrong, good and bad, POD and POC, all 100, shorts, boys, creations, bases and beyonds. As Mentioned In This Episode: The Missing Piece in Your Business - free webinar: www.simonemilasas.com/missingpiece Quiz: www.accessjoyofbusiness.com/quiz 90 Days of Energy Pulls: simonemilasas.com/90days A Recipe for Magic book by Julia Sotas: https://share.google/XHbXsChLrQikMvZJA A Recipe for Magic, Choice, Change & Action episode 323: www.simonemilasas.com/blog/323-a-recipe-for-magic The Missing Element in Your Business: www.simonemilasas.com/missingelement Useful Links: The Clearing Statement explained Access Consciousness Website Choice, Change & Action Podcast Instagram Follow Simone Milasas Simone's Website Simone's Instagram Simone's Facebook Simone's YouTube Simone's Telegram Simone's Contact Email Follow Julia Sotas Mattis Julia's Website Julia's Instagram Julia's Facebook Play with Simone Milasas The Profit Club membership Getting Out of Debt Joyfully Taking Action online video course All Upcoming Classes with Simone Past Class Recordings
Thanks to our Partner, AppFueledWhat if the problem with your marketing isn't your marketing?What if the phones are actually ringing, but your service advisors are letting the opportunities walk right back out the door?That's one of the big ideas we dig into with Husein Grabic, who is doing some pretty unconventional things at his three auto repair shops. Hussein is listening to new-customer phone calls, identifying the objections that are costing his shops business, training his service advisors with mock “ring ring” calls, and pushing his teams well outside their comfort zones.And the results are pretty tough to argue with.One of his shops went from about 220 cars a month to 330 in a single month, while another went from roughly 100 cars and $60,000–$70,000 in monthly revenue to 180 cars and $126,000. We also get into free inspections, price objections, appointment-setting, active deliveries, reviews, customer retention, and what Hussein calls “auto hospitality.”Some of this will probably make you uncomfortable. Good.If you're a shop owner who wants to get more out of the marketing dollars you're already spending, this conversation is packed with ideas worth testing in your own shop.Listen to the full episode and see what happens when you stop assuming your team is doing everything right and start listening to what's actually happening on the phones.Show Notes with TimestampsIntroduction to Husein Grabic (00:00:19) The hosts introduce their guest, Husein Grabic, who manages multiple auto care shops and implements innovative marketing and service strategies.The Importance of Listening to Phone Calls (00:02:29) Husein explains his practice of listening to every new customer phone call to identify and overcome common objections like price.The Free Inspection Strategy (00:04:44) Discussion on the controversial but effective strategy of offering free inspections to get new customers through the door and increase volume.Auto Hospitality and Its Influences (00:06:22) Husein coins the term "auto hospitality" and credits industry leaders like Todd Hayes and Aaron Stokes for influencing his approach.Overcoming Team Resistance (00:08:56) Husein shares how he proved the value of his new strategies to a hesitant team, resulting in significant growth.Pushing the Team's Limits (00:10:10) A story about intentionally overloading a shop with appointments to show the team their true capacity and boost their confidence.High-Energy Phone Calls and "Ring Ring" Training (00:15:44) Husein describes using mock phone calls, inspired by Aaron Stokes, to train service advisors on energy and overcoming objections.Improving Phone Call Close Ratios (00:18:04) By analyzing phone calls, Husein discovered they weren't dead, just poorly handled, and improved the closing rate from 8% to 30%.The Unique Customer Experience (00:23:18) The conversation shifts to the customer's perspective, emphasizing how a positive phone interaction can overcome their initial frustration and anxiety.Simplifying the Phone Call Process (00:25:18) Husein's strategy to shorten phone calls and increase efficiency by focusing on simply getting the customer to bring their car in.Customer Retention with Vouchers and Stamp Cards (00:28:10) Exploring ideas like oil change stamp cards and car wash vouchers to incentivize repeat business and enhance the customer experience.The Active Delivery Process for Reviews (00:33:56) Husein details his dealership-style active delivery process, which involves personally reviewing the work with customers to encourage positive online reviews.The Power of Using a Customer's Name (00:35:23) The importance of using a customer's first name from the initial call to build rapport and create a welcoming experience.Podcast Wrap-up and Final Tip (00:39:01) The hosts thank Husein for his insights, and he recommends the phone system Octa-Rocket for shops struggling with phone calls.How To Get In TouchJoin The Auto Repair Marketing Mastermind Group on FacebookMeet The ProsFollow SMP on FacebookFollow SMP on InstagramGet The Ultimate Guide to Auto Repair Shop Marketing Book Email Us Podcast Questions or Topics Lagniappe (Books, Links, Other Podcasts, etc)Unreasonable Hospitality — Will GuidaraThanks to our Partner, AppFueledAppFueled at appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro.”The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download Our Free Mobile Podcast App: https://automotiverepairpodcastnetwork.com/app/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Storytelling and Open Discussion. https://remarkableresults.biz/Automotive Field Theory with Matt Fanslow: From Diagnostics to Quantum Physics and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
Send us Fan MailTwenty years ago, Bill and Bryan started recording a podcast every other Monday. They never missed the behavior — and that consistency turned out to matter more than talent, luck, or a growth strategy ever did.To kick off ASP's 20th anniversary celebration, Bill and Bryan share the first of several listener tribute clips — this one from Scott, a longtime Insider member and one of the "Globetrotters," a small accountability group that formed out of the show. Scott's story becomes the jumping-off point for a bigger conversation: why "relationship selling" is mostly a myth, and what actually creates lifelong client relationships (hint: it's not golf outings).Bill and Bryan also get honest about regrets — the choices that kept ASP niche and steady instead of chasing bigger growth, why they never built a true listener community, and the lane they might explore next.The Insider program is open for enrollment. To check out our small learning group, go to http://advancedsellingpodcast.com/insiderIf you haven't already, join 14,000+ other sales professionals in our LinkedIn group at advancedsellingpodcast.com/linkedinIs it time to make a BOLD move in your business? If so, download our brand new book, "12 Bold Moves - Insider Secrets to Reinventing Yourself and Your Business." http://12boldmoves.com
I want to tell you something I've never fully said out loud in one place. Years ago I was burnt out, trying to build a business the world's way, and I had nothing to show for it. So one day I got completely still and asked God one question: what do You actually want me to build? What He said changed everything, and today I'm sharing all eight things, straight from my own journey. In this episode, we walk through why laying down your idols has to come before any strategy will work, how God led me to start a podcast when I had no audience and no credentials, what it actually looks like to give Him first fruits of your time and money, and how to build a team and systems that make the business a Kingdom vehicle instead of just an income source. We close with the gut-check question I still have to ask myself: am I scaling this for His glory, or mine? God has already been talking to you, friend. The question isn't whether He's speaking, it's whether you're listening. I pray this episode helps you hear Him a little more clearly today. Ready to Hear God's Direction for Your Business? Join my FREE LIVE 5-Day Profitable Podcast Bootcamp! I'll walk you through exactly how to build a platform that produces income without social media.
Jason sits down with Sebastian Wernicke, data scientist and author of Data Inspired: Building an Organizational Culture of Inquiry for Lasting Transformation, to talk about why "data-driven" companies so often end up trapped inside what they already know instead of discovering what their customers actually need. They get into the sports car company that ignored its own sales numbers, the one question that reveals whether your company can actually handle being wrong, and how Jason's own newsletter taught him he'd built himself a very comfortable cage. Timestamps 0:00 The Hit Song Formula That Failed 0:27 Welcome to Problem Solvers 0:38 Why a Song About Pop Music Matters to Your Business 2:45 Meet Sebastian Wernicke, Author of Data Inspired 3:06 Why Data Feels Like Comfort (And Why That's a Trap) 4:52 Two Ways to Use Data: Optimization vs. Innovation 5:06 Google's "50 Shades of Blue" Experiment 6:38 Data-Driven vs. Data-Inspired, Defined 7:46 The Sports Car Company's Weird Stereo 10:25 How Do You Know Which Outlier to Trust? 13:19 Use Data to Support a Bold Guiding Policy, Not a Safe One 14:20 The Medical Device Company's Real Diagnosis 16:29 Jason's Own Data Trap: A/B Testing His Newsletter 20:59 Error Reduction vs. Loss Aversion 22:24 Can a Junior Analyst Challenge the Boss in Your Company? 26:03 The Book: Data Inspired Learn more about your ad choices. Visit megaphone.fm/adchoices
Why should an experienced professional be paid less simply because they can solve a problem faster?In this episode of The Weekly Blitz, Chris Cotton explains why value should be based on expertise and results—not just the number of minutes a task takes. A coaching lesson might take 40 minutes to deliver, but it can contain knowledge that took 35 years to develop. The same is true for automotive technicians: customers aren't merely paying for the time spent turning a wrench; they're paying for accurate diagnosis, professional judgment, and a dependable result.Chris also challenges shop owners to turn what they learn into repeatable processes, teach those processes to their teams, implement them, and then move on to the next improvement.Plus, hear how Shop Marketing Pros applies professional expertise to take the guesswork out of shop marketing.If you love Autofix Auto Shop Coaching, learn about our new partnership with ADP payroll services and fill out the short form here: https://forms.cloud.microsoft/r/QMmq5kch3mAutofix Auto Shop Coaching + ADP — Fill out the formYou're Paid for the Years, Not the MinutesIn this episode of The Weekly Blitz, Chris Cotton discusses why skilled professionals should be compensated for their expertise and the results they create—not solely for the time a task takes.A business-coaching lesson might be delivered in 40 minutes, but it can represent 35 years of experience. That accumulated knowledge gives a shop owner a shortcut: learn a proven process, teach it to the staff, implement it during the week, and then move on to the next improvement.The same principle applies to automotive technicians. An experienced technician may diagnose or repair a vehicle faster precisely because of years of training, practice, tool investment, and real-world problem-solving. The customer isn't simply purchasing minutes; the customer is purchasing an accurate diagnosis, a professional repair, and confidence in the result.In this episodeWhy faster work is not necessarily easier workThe difference between selling time and creating valueWhy a shortcut can eliminate trial and error without cutting cornersHow coaching compresses decades of lessons into actionable guidanceWhy customers benefit from a technician's accumulated experienceHow to turn knowledge into a repeatable shop processWhy implementation—not information—changes a businessHow Shop Marketing Pros helps take the guesswork out of marketingA simple challenge for teaching and implementing one new process this weekThis week's challengeChoose one valuable lesson that currently lives only inside your head. Turn it into a clear process, teach it to your team, implement it in the shop, reinforce it, and then move on to the next improvement.Shop Marketing ProsProfessional marketing works much like professional automotive service or coaching: the value is not limited to the time spent completing a task. Shop owners benefit from the experience, judgment, and proven strategies behind that work. Shop Marketing Pros helps take the guesswork out of marketing so owners can remain focused on running their shops.Autofix Auto Shop Coaching + ADPIf you love Autofix Auto Shop Coaching, check out our new partnership with ADP payroll services.Autofix Auto Shop Coaching + ADP — Fill out the form: https://forms.cloud.microsoft/r/QMmq5kch3mThe Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveDo you actually know your break-even point, or just a number that feels close enough? And if you hit it, would you even know why?This week's episode started with a phone call. Hunt Demarest, CPA with Paar Melis & Associates, was walking a client through his numbers through July when he realized something: most shop owners can eyeball their break-even point, but almost none of them understand what's actually driving it. Hunt breaks down the fastest way to find your break-even using your own monthly financials, why a sales target is really just a stand-in for what you actually need (gross profit), and how to turn that number into real targets for cars, hours, and average repair order that your team can actually use. He also tackles the messy middle ground of cost of goods sold versus overhead, and why the math works out the same either way as long as you're consistent.Whether you've never once run this calculation for your shop or you set your break-even years ago and haven't touched it since, this episode is a practical field guide to knowing the one number that tells you if your shop is actually working.What You'll Learn…(00:00) Intro(00:44) Housekeeping: the book, the sponsors, and how to ask Hunt anything(02:48) The client call that inspired this episode(03:14) The fastest way to find your break-even: your own monthly numbers(04:43) The reality check: making sure it's a true break-even month(05:53) Sales targets vs. what your team actually needs to hear(07:33) Cost of goods sold vs. overhead: the literal breakdown(11:21) Building your gross profit target from three financial categories(16:25) The margin math: why 50% gross profit beats 30%, every time(17:45) The revolving cycle: why this number needs regular updatesThanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comGet the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download the ARPN APP for your smartphone and listen to all our network shows: arpn.appRemarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionAutomotive Field Theory with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
Thanks to our Partner, AppFueledThe world is churning. Business is changing. Car counts are down for a lot of shops, customers are feeling the squeeze, and it seems like everybody is getting kicked while they're down.But here's the thing: none of that is an excuse.In this episode of the Auto Repair Marketing Podcast, Brian Walker and Chris Cotton talk about what it really means to operate your shop when things get slow. They talk about planning for predictable slow periods, making the most of every car that comes through the door, increasing your ARO, building relationship “coins” with your customers, and why having enough service advisors can make a bigger difference than you might think.They also get into something every shop owner needs to hear: slow times are a great opportunity to fix broken processes, improve your customer experience, and double down while your competition is laying down.You may not be able to control what's happening in the world. You can control what you do about it.Give this episode a listen and find out how to turn a slow season into an opportunity to separate your shop from the competition.Lagniappe (Books, Links, Other Podcasts, etc)The Weekly Blitz PodcastChris CottonSimon SinekAutoFix Auto Shop CoachingThanks to our Partner, AppFueledAppFueled at appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro.”The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download Our Free Mobile Podcast App: https://automotiverepairpodcastnetwork.com/app/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Storytelling and Open Discussion. https://remarkableresults.biz/Automotive Field Theory with Matt Fanslow: From Diagnostics to Quantum Physics and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
The price stated in a letter of intent is not guaranteed. Once due diligence begins, unresolved legal and operational risks can reduce the purchase price, create holdbacks, delay closing, or end the deal. M&A attorneys Gwen Griggs and Whitney Harper explain how sellers can prepare for legal due diligence before going to market. They discuss the risks buyers examine, including entity records, contracts, intellectual property, workforce classification, insurance, ERISA matters, and successor liability. They also explain how an organized data room and an early risk review can protect value, reduce deal fatigue, and make the transaction easier to negotiate. View the complete show notes for this episode. Want To Learn More? The Deal ADVantage ADVOS Legal Gwen Griggs on LinkedIn Whitney Harper on LinkedIn Additional Resources Selling your business? Schedule a free consultation today. Sign up for an Assessment and Valuation of Your Business. Courses: The Art & Science of Selling a Business Download The Art of The Exit: The Complete Guide to Selling Your Business Download Acquired: The Art of Selling a Business With $10 Million to $100 Million in Revenue If you have any topic or guest suggestions, please email them to podcast@morganandwestfield.com. This episode provides general information only and does not constitute legal, tax, accounting, or other professional advice. The guests' views are their own and do not necessarily reflect the views of Morgan & Westfield.
Hope is powerful—but hope alone won't fix your business.In this episode of The Weekly Blitz, Chris Cotton dedicates a direct and personal conversation to his friend and former client, Rich Young. Chris explains why “hope is not a strategy” and connects that lesson to the Cotton family motto: “Have a plan and execute the plan.”Chris also speaks candidly to struggling shop owners about taking responsibility, setting pride aside, and asking for help before another six months of valuable time and momentum disappear.Plus, learn about the new partnership between AutoFix Auto Shop Coaching and ADP and the exclusive savings available to eligible AutoFix members.HOPE IS NOT A STRATEGY: HAVE A PLAN AND EXECUTE THE PLANThis episode of The Weekly Blitz is dedicated to Chris Cotton's friend and former client, Rich Young.Hope gives us something to believe in, but it cannot replace a real plan. Hoping for more customers isn't a marketing strategy. Hoping to find a technician isn't a recruiting plan. Hoping profitability improves won't fix a shop's financial problems.Results require a plan—and the willingness to execute it.In this episode, Chris discusses:Why hope is important but cannot serve as a business strategyThe danger of waiting for problems to fix themselvesWhy shop owners must take responsibility for their next moveHow pride can prevent owners from asking for helpWhy waiting another six months can cost valuable time, profit, and momentumThe difference between a business problem and its symptomsHow to build an actionable plan around ownership, deadlines, and measurable resultsThe Cotton family motto: “Have a plan and execute the plan”Why an imperfect plan put into action is better than a perfect plan that never beginsA MESSAGE TO STRUGGLING SHOP OWNERSIf your shop is struggling, you do not have to continue struggling alone.Not every problem is your fault, but as the owner, you are responsible for how you respond. Help is only a phone call or click away.Set aside your pride, get out of your own head, and reach out to someone. If that's AutoFix Auto Shop Coaching, we would be honored to help. If it's someone else, that's okay too.What matters is recognizing when your current approach isn't working and taking action now. Don't sacrifice another six months waiting to begin.THIS EPISODE IS BROUGHT TO YOU BY SHOP MARKETING PROSIf your marketing strategy is “hope the phone rings,” it's time to build a better plan.Shop Marketing Pros helps independent repair shops approach their marketing with purpose and consistency. Stop waiting for customers to find your shop by accident.Learn more: https://shopmarketingpros.comAUTOFIX AUTO SHOP COACHING × ADPAutoFix Auto Shop Coaching has partnered with ADP to give eligible AutoFix members access to preferred promotions on payroll, HR, compliance, and workforce solutions.This partnership is backed by firsthand experience. Chris owns AutoFix Auto Shop Coaching and three repair shops—and believes in ADP enough that he switched all of his businesses over to ADP.Eligible AutoFix members may receive:A 20% lifetime discount on eligible ADP servicesWaived setup feesUp to six months of free payroll, depending on eligibilityPreferred pricing on HR, compliance, and benefits solutionsADP's available services include:Payroll for hourly, salaried, seasonal, and split-shift employeesFederal, state, and local payroll tax filingHR and compliance supportHiring and electronic onboarding toolsBackground checks and an employee handbook builderEmployee benefits and deduction managementPay-as-you-go workers' compensation optionsR&D tax-credit solutionsTools and services designed to support growing teamsCheck your eligibility and connect with the dedicated ADP partner:https://forms.cloud.microsoft/r/QMmq5kch3mKEEP LISTENINGDiscover more great automotive podcasts, industry insights, and practical business conversations from the Automotive Repair Podcast Network.If this episode made you think of another shop owner who needs to hear its message, send it to them.Have a plan. Execute the plan. And remember: hope is not a strategy.The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
Amy King hosts your Friday Wake Up Call. The show opens with ABC News correspondent Jordana Miller live in Jerusalem talking about the latest from the US-Iran conflict. The host of ‘Home’ on KFI, the House Whisperer, Dean Sharp joins the show to talk about how to prep for a potential Super El Nino. We ‘Get in Your Business’ with Bloomberg’s John Tucker who speaks on what the markets are looking like as the week comes to a close. The show closes with Amy talking with Jenny Voisard from Friends of Big Bear Valley about Jackie Day.See omnystudio.com/listener for privacy information.
Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveAre you accidentally paying taxes on money you're never actually going to collect? Could the way you're deleting a bad ticket in your shop management software be costing you more than the deadbeat customer ever did?This week's episode started as a text message. Hunt Demarest, CPA with Paar Melis & Associates, answers a question from fellow podcaster Chris Cotton of AutoFix Shop Coaching and The Weekly Blitz: how should shops actually handle bad debt? Hunt breaks it down from the ground up, what bad debt is, how cash versus accrual accounting changes the math, and why deleting or discounting a ticket instead of writing it off properly can quietly inflate your tax bill and hide real problems in your production numbers. He walks through the exact steps for building a "bad debt" payment type into your shop management software, how to automate the accounting through Back Office and Accounting Link (or handle it manually with a journal entry), and where chargebacks, bartering, and shop vehicles fit into the picture.Whether you've never had a customer stiff you or you're staring down an invoice right now that you know you'll never collect, this episode is a practical field guide to keeping your books, and your tax bill, accurate.Thanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comGet the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download the ARPN APP for your smartphone and listen to all our network shows: arpn.appRemarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionAutomotive Field Theory with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
Thanks to our Partner, AppFueledTrust is becoming the currency of search, and auto repair shops that are willing to educate their customers are going to have a serious advantage.Brian Walker sits down with Shop Marketing Pros CMO Caroline Estess to dig into Marcus Sheridan's Endless Customers methodology and what it looks like when applied to an auto repair shop. They get into some of the things that make shop owners uncomfortable like talking about pricing, diagnostic fees, competitors, and the questions customers are already asking before they ever pick up the phone.They also break down how video, assignment selling, website configurators, and educational content can help your shop become the trusted authority in your market while improving the customer experience and preparing your marketing for AI-driven search.If you want your shop to be the one Google, ChatGPT, Gemini, and your future customers trust enough to recommend, this is a conversation you need to hear. Listen now and learn how to turn the questions your customers are already asking into content that helps fill your bays.How To Get In TouchJoin The Auto Repair Marketing Mastermind Group on FacebookMeet The ProsFollow SMP on FacebookFollow SMP on InstagramGet The Ultimate Guide to Auto Repair Shop Marketing BookEmail Us Podcast Questions or Topics Lagniappe (Books, Links, Other Podcasts, etc)Endless Customers by Marcus SheridanThey Ask You Answer by Marcus SheridanThanks to our Partner, AppFueledAppFueled at appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro.”The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download Our Free Mobile Podcast App: https://automotiverepairpodcastnetwork.com/app/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Storytelling and Open Discussion. https://remarkableresults.biz/Automotive Field Theory with Matt Fanslow: From Diagnostics to Quantum Physics and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
Great leadership isn't about being harsh or overly soft. It's about practicing empathetic leadership: caring about people while holding them accountable to the standards required by the mission. In this conversation, I share how keeping the wrong person on the team for too long damaged morale, created toxicity, and cost the company great employees. You'll learn: -Why being unclear is unkind -How to coach employees with empathy -When accountability must become non-negotiable -Why toxic behavior can't be ignored -How to know when someone is "firing themselves" -When immediate termination is necessary -How to communicate a firing without creating gossip -Why culture must be actively protected -How strong leaders develop people beyond their job title -Empathy doesn't mean avoiding hard conversations. It means having them respectfully, clearly, and early. Care about the person. But separate them from the behavior. Give them a genuine opportunity to improve. But if they refuse to grow, protect the team and move forward. 00:00 Empathetic Leadership and the Cost of Keeping the Wrong People 01:01 The Hard Decision to Fire a Long-Term Employee 03:50 How Avoiding the Problem Damaged the Team 04:38 The Breaking Point and Final Decision 05:34 The Relief That Came After the Firing 06:42 Why Leaders Must Protect the Team and Mission 08:16 The Right Way to Coach Employees 10:00 "It's Unkind to Be Unclear" 12:40 When an Employee Isn't Willing to Grow 14:56 Why Leaders Must Follow Through 17:27 When Immediate Termination Is Necessary 18:57 Strategic Empathy in Leadership 22:10 Why Culture and People Drive Business Growth 27:17 Balancing Kindness, Boundaries, and Accountability 32:17 How to Communicate After Someone Is Fired 38:00 Advice for Leaders Avoiding a Difficult Conversation 41:00 Be Kind, Set Standards, and Follow Through Thank you all for making our podcast Elevating Beyond with Mark Minard, in the top #100 on iTunes, Apple Podcasts, Spotify, in over 52 difference countries :
Discover entrepreneurship, innovation, business growth, scaling, and intellectual property strategies from successful founders and industry leaders. Richard Gearhart and Elizabeth Gearhart, co-hosts of the Passage to Profit Show have this discussion with Sonia Satra from Moticise and Lisa Lane, Co-Founder and Lauren Lane, Operations Manager at Rinseroo. What decision can completely change the trajectory of an entrepreneurial journey? In this revealing episode, entrepreneurs share the pivotal moments that forced them to take risks, leave their comfort zones, change course and embrace new opportunities. Hear how one guest left a conventional path to pursue Hollywood with just $500, another walked away from a disappointing manufacturer despite a major investment in molds, and how Elizabeth and Richard Gearhart recognized the growing importance of AI and turned it into a new podcast. These stories reveal powerful lessons about risk-taking, overcoming rejection, choosing better business partners, embracing artificial intelligence and making the bold decisions that can transform a business and an entrepreneur's life. Whether you're a seasoned entrepreneur, startup founder, inventor, or small business owner, the Passage to Profit Show is a leading podcast for insights on entrepreneurship, innovation, intellectual property and business strategy. Hosted by Richard Gearhart and Elizabeth Gearhart, the show features industry leaders, investors, and founders who share real-world lessons on scaling companies, protecting ideas, building generational wealth, and navigating today's evolving business landscape. Visit https://passagetoprofitshow.com/ for the latest episodes, expert interviews, and resources designed to help you grow, protect, and profit from your ideas. Chapters (00:00:00) - The One Decision That Changed My Life(00:03:35) - Decisions that Changed the Direction of Your Business(00:05:57) - PODCAST: From AI to Business
Send us Fan MailGot something genuinely new to sell — and buyers keep lumping it in with every other "revolutionary" pitch they've heard this month? This one's for you.Bill and Bryan work through a real scenario: a friend building software that could transform hospital billing, but can't get CFOs past their skepticism. The fix isn't a better pitch — it's a completely different approach to who you target and how you position the offer.You'll learn how to sort prospects by tolerance for change (not company size), why positioning your offer as limited and selective beats "revolutionizing everything," and why acknowledging buyer skepticism up front builds more trust than any pitch could.It's the 20th anniversary of the show, and Bill and Bryan want to hear from you — send a short voice memo to listener@advancedsellingpodcast.com for their September anniversary celebration.The Insider program is open for enrollment. To check out our small learning group, go to http://advancedsellingpodcast.com/insiderIf you haven't already, join 14,000+ other sales professionals in our LinkedIn group at advancedsellingpodcast.com/linkedinIs it time to make a BOLD move in your business? If so, download our brand new book, "12 Bold Moves - Insider Secrets to Reinventing Yourself and Your Business." http://12boldmoves.com
You Don't Need to Push Harder: Creating Capacity in Your Business with Lissy DonovanWhat if the thing holding your business back isn't your strategy?What if you simply don't have the capacity to implement it?Think about how many business owners start their day: wake up, grab the phone, check the email, answer the DMs, scroll for a minute, solve a problem, and we're working before our feet even hit the floor.Then the actual day begins.Clients need us. Employees need us. There are decisions to make, fires to put out, services to deliver—and somewhere in there, we're also supposed to find the time and energy to actually grow the business.In this episode of The Visibility Podcast, I'm joined by Lissy Donovan, business strategist, ICF PCC coach, and Certified Pumpkin Plan Strategist who specializes in working with therapists, physical therapists, medical practice owners, and other service-based business owners.Lissy has spent 16 years working with small business owners and eight years coaching around burnout recovery and capacity building. She's helped business owners grow 3–10x while creating businesses that don't require them to remain the single point of failure.And today, we're talking about capacity.Not another productivity hack.Not “drink more water.”Not “just hire someone.”We're talking about what it actually takes to create enough space—in your life AND your business—to think, make better decisions, implement the strategy, and build something that doesn't require every ounce of you.In this episode, we talk about:How your capacity as a human directly affects your capacity as a business ownerWhy constantly operating in reactive mode makes it difficult to growThe hidden cost of starting your day immediately responding to everyone elseWhat rest actually looks like for an entrepreneurWhy creating more capacity requires intentional actionThe uncomfortable truth that creating capacity may take MORE time and effort upfrontWhy waiting for business to “calm down” usually doesn't workHow to start creating space to work on your business instead of constantly working in itWhat happens when the owner becomes the single point of failureHow better capacity can lead to better strategy, better decisions, and ultimately a stronger businessHere's the truth:You probably aren't going to wake up one morning and magically have more time.Your inbox isn't going to empty itself. Your clients aren't going to stop needing you. And your calendar isn't suddenly going to hand you three uninterrupted hours to figure out the future of your business.At some point, we have to intentionally create that space.And Lissy gives us some fantastic places to start.https://www.lissydonovan.com/Join the newsletterYouTubeInstagramWant to strengthen your local visibility with LESS of your capacity?Grab my FREE Google Business Profile workshop. I'll show you what to do, where to do it, and how to optimize your profile so that when people in your community are searching for what you offer, your studio has a better chance of showing up.
In The Book of Mormon, Alma teaches that those who want to more fully follow Christ need to be willing to 'mourn with those that mourn'. I believe many of us are good at seeing people who are mourning, our hearts are pricked and we desire to reach out, and often do, and then we get stuck. How do we create a safe space for the other person to mourn and struggle without being dismissive, judgmental, or a fixer? How do we really mourn with them? This podcast will not only help create awareness around your go-to behaviors that may not be so helpful, but you will also learn some tools to use that will truly allow you to 'mourn with those that mourn.' Thanks for listening! Want to learn more about this concept? Check out these podcasts: #5 Learning to Listen on Apple on Spotify #92 Clean Love on Apple on Spotify #149 The Importance of Discomfort on Apple on Spotify #215 Being Seen and Being Heard on Apple on Spotify #221 How to Handle Your Friend's Divorce on Apple on Spotify #236 None of Your Business on Apple on Spotify #244 The Relationship Circle on Apple on Spotify #258 Communication That Connects on Apple on Spotify #272 Stay In Your Lane on Apple on Spotify #284 Why Vulnerability Matters on Apple on Spotify #289 Why Our Relationships Needs Validation on Apple on Spotify #346 How to Stop Reacting and Start Responding on Apple on Spotify #357 How to Be More Understanding on Apple on Spotify #402: A Better Way to Validate on Apple on Spotify Are you curious about what it would be like to work with me? Here are three options: Group coaching classes are available at tanyahale.com/groupcoaching Talk with Tanya is a free monthly webinar where you can ask me anything and we can have a great discussion. You can sign up for that at tanyahale.com/groupcoaching Interested in one-on-one coaching and a free 90-minute coaching/consult with me? Access my calendar at: https://tanyahalecalendar.as.me/
What actually makes someone sought after? In this episode, I sit down with wedding photographer, educator, coach, and host of the All Angles Podcast, Claire Hunt. Claire went from working as a pediatric trauma nurse to building a six-figure photography business, eventually booking $10K–$15K weddings and coaching hundreds of photographers and videographers along the way. But this conversation isn't really about how quickly she grew. It's about what she did to become someone people already wanted before they ever submitted an inquiry. We talk about building a personal brand, consistently showing up in your marketing, and creating messaging that connects what you do with what your ideal clients actually want. Then we go deep into one of my favorite parts of the conversation: the inquiry-to-booking process. Claire walks through how she responds to inquiries, why she loves discovery calls, how she keeps those conversations relational instead of transactional, and how she uses the "yes ladder" to help couples confidently move toward a decision without making the conversation feel pushy or salesy. We also talk about what happens when all of this starts working together: better clients, higher bookings, more confidence, stronger work, and the momentum that eventually allows you to become truly sought after in your market. If you feel like your work is good but you're still competing on price, packages, and deliverables, this episode is for you. In this episode, we talk about: Claire's journey from pediatric trauma nurse to six-figure photographer What actually makes someone "sought after" Why your personal brand matters just as much as your portfolio Showing up consistently even when your audience is small Desire-based messaging and selling through emotion Warming up potential clients before they ever inquire Why sending every piece of pricing information immediately can work against you Turning the inquiry process from transactional to relational How Claire structures discovery calls Asking better questions instead of pitching yourself Building the "yes ladder" throughout a sales conversation How to handle a lead who is already ready to book Why relationship-focused sales can lead to higher bookings Building momentum with better clients, better work, and better pricing Claire's Website: http://education.clairehunt.co Find Claire: https://www.instagram.com/itsclairehunt Freebie: https://freebie.clairehunt.co/hook-inquiries Discovery Call Script: https://products.clairehunt.co/discovery-call-script
Grab the Free AI-Ready Contractor Playbook:Every step from this episode — trust signals, pricing transparency, and financing — in one downloadable guide: https://docs.google.com/document/d/1Vnxu41aUHua9eSnFbX8X_B5w9nci2ez1eex-XSZSon0/edit?usp=sharingReady to Add Pricing Transparency to Your Business?Schedule a free demo of The New Flat Rate and see how our menu pricing system gives homeowners the price transparency CJ talks about in this episode — while protecting your margins: https://thenewflatrate.com/demo?hsCtaAttrib=192034463396Free Resource — Revenue Leak Checklist:Find out where you're quietly losing money in your pricing, sales, and customer experience — before your competitors do. Grab the free checklist: https://thenewflatrate.com/revenue-leak-checklist Get Your Free AI Trust Signal Audit from CJ:CJ mentioned this on the episode — it's a full breakdown of the 19 trust signals your business is hitting (and missing), with a 7-, 30-, and 90-day roadmap to fix them. Visit https://kreadiv.io/ to schedule your free AI Trust Signal Audit.In this episode, Natalie Koop and Danielle Putnam sit down with CJ Todd, founder of Kreadiv and one of the only certified AI Trust Signals Partners serving the home service industry. CJ breaks down how homeowners are already using ChatGPT, Claude, and Google AI Overview to find contractors — and what it actually takes to become the trusted recommendation instead of getting skipped. He shares the story of an EV installer who closed a $2,900 job from ChatGPT with $0 in ad spend, the 19 trust signals every contractor's website should be hitting, why online pricing transparency is the single biggest factor that'll make or break contractors in this new era, and why small contractors actually have the advantage over private-equity-backed shops right now. If you've been ignoring AI or wondering if it applies to you, this episode is the wake-up call.Social Media Links:InstagramTNFR- https://www.instagram.com/thenewflatrateCJ Todd- https://www.instagram.com/cjtodd22/ Kreadiv- https://www.instagram.com/kreadiv79/ FacebookTNFR- https://www.facebook.com/TheNewFlatRateKreadiv- https://www.facebook.com/kreadiv79/ LinkedInTNFR- https://www.linkedin.com/company/the-new-flat-rate-inc-/posts/?feedView=allCJ Todd- https://www.linkedin.com/in/cjtodd1/ Kreadiv- https://www.linkedin.com/company/kreadiv79/home/ Links and Resources:https://thenewflatrate.com/https://kreadiv.io/
What happens when a shop owner finally reaches their personal financial goals?In Episode 272 of The Weekly Blitz, Coach Chris Cotton challenges successful shop owners to reconnect with the deeper purpose behind their businesses. Reaching your personal finish line doesn't mean you have finished leading—especially when employees still have dreams they are working to achieve.The inspiration for this episode came from Dave Schedin of Computrek. During a recent in-person class, a successful shop owner asked:“I netted $350,000 last year. How much money do I need?”Coach Chris offers a different way to think about that question:Did you net $350,000 while your employees were earning exceptional incomes? Do they have opportunities to build retirement security? Are you helping their families plan for important goals such as their children's education?These questions aren't intended as a universal compensation formula. They are a challenge to look beyond the owner's bank account and ask what the strength of the business is making possible for everyone who helped build it.In This EpisodeWhy shop owners can lose their drive after reaching personal goalsHow an owner's “why” should evolve as the business growsThe difference between building personal wealth and creating opportunityWhy profit is a resource for leadershipWhat it really means to fight for your employeesWhy high standards and accountability are part of caring for peopleHow compensation, benefits, and career paths support retentionPractical ways to help employees prepare for retirementOpportunities to support employees' family and education goalsWhy employees' dreams are not always purely financialHow Simon Sinek's Leaders Eat Last applies to shop ownershipCreating a leadership scorecard alongside your financial scorecardKey TakeawayYour employees helped make your dreams possible. Build a company that gives them a genuine opportunity to make their dreams possible too.Reaching your personal financial goal is not an excuse to become complacent. It may be an invitation to pursue a larger purpose: developing people, creating careers, improving families' financial security, and building a company that continues changing lives long after you leave.A Challenge for Successful Shop OwnersAsk yourself:Are my employees sharing in the success they help create?Does every employee understand how they can increase their earnings?Are competitive benefits and retirement opportunities available?Are we helping employees develop professionally and financially?Does every team member have a visible career path?Do I know what my employees want their lives to look like?Have I stopped pushing simply because I became comfortable?What can this business make possible for other people?Not every shop can immediately pay every employee $100,000 or fund every possible benefit. The point is to establish the right direction, build the financial capacity, and begin making measurable progress.Be Pissed Off for GreatnessGet angry at complacency—not at your employees.Fight against the idea that burnout, high turnover, weak benefits, and nonexistent retirement planning should be normal in the automotive industry.Protect profitability. Charge appropriately. Build better systems. Develop leaders. Hold people accountable. Market consistently. Then use the strength of the business to create meaningful opportunities for the people who depend on it.Build a Leadership ScorecardContinue measuring sales, gross profit, effective labor rate, productivity, ARO, car count, cash flow, and net profit—but consider adding measurements for your people:Retirement-plan participationEmployee-retention rateCompleted one-on-one meetingsTraining hoursDocumented career-development plansInternal promotionsSkills-based pay increasesProgress toward employees' professional and personal goalsFinancial statements tell you whether the business is succeeding. A leadership scorecard helps reveal whether the people are succeeding with it.Special ThanksA special shout-out to Dave Schedin of Computrek for inspiring this episode, starting an important conversation, and continuing to challenge automotive shop owners to think differently.Mentioned in This EpisodeDave Schedin and ComputrekLeaders Eat Last by Simon SinekThe “Circle of Safety”Employee compensation and career developmentRetirement benefits and 401(k) participationEducation savings and 529 plansLeadership scorecardsAutoFix Auto Shop CoachingEpisode Sponsor: Shop Marketing ProsBuilding excellent careers requires a healthy shop with a consistent flow of the right customers.Shop Marketing Pros provides personalized marketing specifically for auto repair shops. Their services include websites, SEO, digital advertising, social media, and content designed to help potential customers know, like, and trust your business.Good marketing isn't just about filling tomorrow's schedule. It creates stability for the business and the people who depend on it.Visit ShopMarketingPros.com to schedule a discovery call, and tell them Coach Chris Cotton and The Weekly Blitz sent you.Ready to Reconnect With Your Why?AutoFix Auto Shop Coaching helps shop owners improve profitability, create accountability, develop leaders, strengthen compensation plans, and build businesses that produce lasting value for owners, employees, and their families.Visit AutoFix Auto Shop Coaching to learn more.Suggested Episode Chapters00:00 — Introduction: Have shop owners become disconnected from their why?01:45 — Special thanks to Dave Schedin of Computrek02:35 — “I netted $350,000. How much money do I need?”04:40 — Coach Chris's answer and challenge06:30 — How an owner's why changes as the business grows08:45 — What it means to fight for your employees11:10 — Be pissed off for greatness12:50 — Sponsor: Shop Marketing Pros13:50 — Connecting the message to Leaders Eat Last15:55 — Turning good intentions into compensation, benefits, and opportunities18:00 — Understanding employees' individual dreams19:25 — Creating a leadership scorecard20:30 — Final challenge for successful shop ownersThe Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
✏️ Your Profit & Loss is the report card for your business. If you're making decisions based only on your bank balance, you're missing one of the most powerful tools available to you. Learn what a P&L is, why it matters, and how it can help you build a more profitable business.
Amy King hosts your Friday Wake Up Call. The show opens with ABC News correspondent Jim Ryan talking about NASA’s next big thing preparing for launch. The host of ‘Home’ on KFI, the House Whisperer, Dean Sharp joins the show to talk about all-in-one washer and dryer combo units. We ‘Get in Your Business’ with Bloomberg’s Dan Schwartzman who speaks on what the markets are looking like as the week comes to a close. The show closes with Amy talking with ABC News entertainment reporter Will Ganss about a Dolly documentary to watch in honor of the passing of Dolly Parton, Tim Curry and the Muppets, and Will Forte in the next Looney Tunes movie.See omnystudio.com/listener for privacy information.
Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveAre you chasing being rich, or are you actually building wealth? Could the shop owner making $150,000 a year retire with more freedom than the one clearing $800,000? Hunt Demarest has seen both, and the answer might surprise you.In this solo episode, Hunt Demarest, CPA with Paar Melis & Associates, steps away from the usual business valuation talk to tackle something he says matters even more to a shop owner's future: personal finances. Drawing from a four hour class he taught at the STX Conference, Hunt breaks down why so many disciplined, profitable shop owners still end up with disorganized personal finances, and why that gap, not their business's sales or profit, is the real predictor of a happy retirement. He walks through the difference between being rich and being wealthy, tells two real client stories with opposite outcomes, and unpacks the habits, from unchecked debt to keeping up with the Joneses, that quietly derail decades of hard work.Whether you're chasing a bigger number on your P&L or wondering why your bank account never seems to reflect it, this episode is a mirror check on the financial decisions that actually determine your future.What You'll Learn…(00:00) Intro: STX Conference recap and a preview of this week's topic(03:04) Why chasing business value misses the real retirement risk(06:11) Rich versus wealthy: the distinction most shop owners get wrong(08:01) The client who went broke rich, and the one who quietly built wealth(09:29) How consistent saving beat a six figure income, a paid off real estate story(15:07) Why the market has zero interest in educating you about your money(16:47) The rat race: keeping up with the Joneses, personally and in the shop(17:40) The one number most owners can name for their business but not their life(21:08) Debt is easier than ever: the $2 million sale that couldn't cover the bills(23:11) Mortgaging your future: what really keeps shop owners working past retirement age(23:43) Closing thoughts and how to reach HuntThanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comGet the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download the ARPN APP for your smartphone and listen to all our network shows: arpn.appRemarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionAutomotive Field Theory with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
There's only one right order to build client experience systems in. Not one right tool, not one right CRM — one right order. And I've been doing it this way with clients for five years without ever naming it out loud.Today I'm naming it. Order of Operations is my new four-phase framework inside Systems in Session, and I'm walking through all four phases in this episode — including the brand new one I've never talked about before, which happens before we touch a single workflow.I'm also clearing up something people keep getting twisted, because I don't want it to be the reason you put this off until January. Whether you're already booked solid for the rest of the year or you're still steadily filling sessions, right now is the moment to work on your systems — and where we start depends entirely on which one of those is true for you. I explain exactly how I decide inside the episode.I've got seven seats left inside Systems in Session for 2026. If one of them has your name on it, head to coliejames.com/systems and let's have a chat.Mentioned in this episode: → Your Origin Story Is Your Marketing Superpower — Here's How to Tell It with Megan Yelaney (episode 334): https://coliejames.com/your-origin-story-is-your-marketing-superpower-heres-how-to-tell-it-with-megan-yelaney/ → My guest episode on Business Not As Usual: How Systems Generate Revenue and Sustainability in Your Business: https://meganyelaney.com/2026/08/24/how-systems-generate-revenue-and-sustainability-in-your-business/
NEW FARMCON PODCAST >> Kevin and Todd cover grain markets, China risk, the weaker-dollar trade, AI and data centers, farm leverage, and why producers still have to remain the CEO of their own business—even when surrounded by experts. THIS WEEK’S CONVERSATION08:00 — Why Kevin Sold More CornKevin explains why his resting orders were triggered around $5.20, why he rewarded the rally, and what the corn market still needs if bulls are going to attract another wave of money. 23:00 — The Hardest Part of Marketing Is Still ExecutionPrice targets have a funny way of moving higher as the market rallies. Kevin talks about pulling the trigger, knowing your own operation, and why producers give away an edge when they blindly follow someone else's program. 27:00 — You Are the CEO of Your Business and Your LifeLawyers, accountants, doctors, agronomists and market advisers can provide valuable opinions, but Kevin argues they belong in your “boardroom”—they shouldn't be making the final decision for you. 32:00 — Soybeans: China Is the Risk Kevin Is WatchingKevin banks his remaining bullish soybean profits and buys puts. His concern isn't necessarily the U.S. crop—it's what could happen to soybean demand if geopolitical tensions spill into U.S.-China trade. 40:00 — Wheat: The Grain Isn't Gone, It's TrappedBlack Sea disruptions are keeping wheat supported, but Kevin warns that much of the rally is built on dislocation and war premium. Any credible path to moving that grain could change the market quickly. 44:00 — Why Kevin Thinks America Has to Win the AI RaceA discussion about the weaker dollar turns into a much bigger conversation about manufacturing, data centers, national competitiveness and why Kevin has dramatically changed his thinking on the infrastructure needed to support AI. 1:03:00 — The Debasement Trade: Where Kevin Is Putting MoneyIf Washington wants a weaker dollar and inflation stays elevated, Kevin doesn't want too much capital losing purchasing power in cash. He explains why he continues adding exposure to gold, silver, metals and Bitcoin. 1:04:00 — Would You Let AI Trade Your Money?Kevin sees tremendous value in AI, but he's wary of becoming dependent on it for investment decisions. His concern is what happens when AI creates financial products and strategies humans can no longer fully understand when something goes wrong. 1:09:00 — Bigger Isn't Always Better on the FarmDeere's diversified businesses lead to a discussion about farm growth, debt and alternative return streams. Kevin explains why adding acres can make sense for the right operator—but getting bigger simply to get bigger can become dangerous when leverage is involved. KEVIN’S QUOTES“Bulls have to eat more regularly than bears.” “I think you're a fool to follow anybody blindly. Anybody.” “You are the CEO of your business and your life.” “Your edge lies within that art on your farm, your individual farm.” “We have to win the AI race.” “You don't want to be the cat without the chair, all levered up.” “It ain't a matter of if you're going to get knocked down in life. You're going to get knocked down all the time. It's who gets up the fastest that wins.”
Send us Fan MailWhy do good sellers freeze up the second a conversation moves from a director-level buyer to the CFO? It's not a skills gap — it's identity. Bill Caskey and Bryan Neale break down why sellers resist doing new things, even when they know exactly what it's costing them.Bryan shares what happened when he volunteered to try something brand-new outside of sales — nervous, uncomfortable, and more locked-in than he's felt in years. That leads into why "just say this instead" coaching doesn't work, why the block that keeps a rep out of the CFO's office (or a $400K advisor from becoming a $1M advisor) is about identity, and a simple reframe for calling on anyone above your comfort level: find what's the same before you worry about what's different. It's the 20th anniversary of the show, and Bill and Bryan want to hear from you — send a short voice memo to listener@advancedsellingpodcast.com for their September anniversary celebration.The Insider program is open for enrollment. To check out our small learning group, go to http://advancedsellingpodcast.com/insiderIf you haven't already, join 14,000+ other sales professionals in our LinkedIn group at advancedsellingpodcast.com/linkedinIs it time to make a BOLD move in your business? If so, download our brand new book, "12 Bold Moves - Insider Secrets to Reinventing Yourself and Your Business." http://12boldmoves.com
Send us Fan MailRevenue Is Not the Number That Matters Most in Your Business"I built a six-figure business." "We had a half-million-dollar year." Revenue milestones sound exciting, but here's the truth: you would never judge a room by its square footage alone, and you shouldn't judge a business by its revenue. It tells you the size, and nothing about whether it works.In this episode, Laura walks through one running example, a design firm generating $500,000 in revenue and keeping just $30,000 in profit, and shares the eight financial numbers that actually tell you whether your business is profitable, stable, and capable of supporting your future. This matters enormously in interior design, where huge amounts of money move through the business that never belonged to the business.If you've ever felt behind after hearing another designer's revenue number, this episode will change how you measure success, in her business and your own.Step-by-step guides, AI Chat GPT Made Simple and Claude Made Simple, start at the very beginning and then walk you through building your own role-based AI assistants, complete with prompts, checklists, and plug-and-play workflows you can implement immediately. Get both guides (and more designer resources) here: https://thebusinessofbeautifulspaces.com/designer-resources In just one focused hour, we'll dive into whatever you need most—pricing strategies, client management, attracting high-end clients or building repeat business. You'll get clarity, strategy, and expert advice based on my 27+ years of running a thriving, seven-figure design firm.This is your chance to get real answers to the questions you've been dying to ask—from someone who's actually been there.Book your session as you need it—no strings attached.Be sure to follow along on Instagram @thebusinessofbeautifulspaces + @thorntondesign to stay up to date on what we're talking about next week. If you love our podcast, please, please, please leave us a review. If you have any questions or topic ideas OR you wish to be a guest email us thebusinessofbeautifulspaces@gmail.com or find us on instagram @thebusinessofbeautifulspacesLaura Thornton is the principle designer of Thornton Design Inc, located in Kleinburg, ON. Since founding the company in 1999, Laura has been committed to creating a new kind of interior design experience for her clients. Thornton Design is an experienced team of creative talents, focused on curating beautiful residential and commercial spaces in the Toronto, Ontario area and beyond. Now sharing all the years of experience with other interior designers to create a world of collaboration and less competition. The Business of Beautiful Spaces I @thebusinessofbeautifulspacesThornton Design I @thorntondesign
It is easy to hire the firm that quotes the highest number, and that one decision can cost you the sale. This episode covers the M&A advisor red flags that are easiest to miss: fees tied to nothing, a valuation built to win your signature, and a buyer list that does not exist. You will learn where business brokers, M&A advisors, and investment banks each actually operate, how to check a number before you sign a one-year exclusive, and what preparation to do yourself first. View the complete show notes for this episode. Want To Learn More? Business Broker and M&A Advisor Fees: A Comprehensive Guide Can a Business Broker's Success Rate be Accurately Measured? How to Navigate M&A Advisor Fees: Insights from an Investment Banking Expert Build the Right Deal Team to Avoid M&A Mistakes Additional Resources Selling your business? Schedule a free consultation today. Sign up for an Assessment and Valuation of Your Business. Courses: The Art & Science of Selling a Business Download The Art of The Exit: The Complete Guide to Selling Your Business Download Acquired: The Art of Selling a Business With $10 Million to $100 Million in Revenue If you have any topic or guest suggestions, please email them to podcast@morganandwestfield.com.
Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video EpisodeWhat if the best place to train your technicians isn't a classroom, but your own shop?In this episode of Remarkable Results Radio, Carm Capriotto sits down with Brandon Steckler, former Motor Age editor and industry educator, to discuss S.W.A.T. (Steckler Worldwide Automotive Technical Training and Diagnostics) and his mission to elevate automotive repair through hands-on education, diagnostic support, and a culture of continuous learning.Brandon explains why effective training should close knowledge gaps rather than simply provide quick answers, and why shop owners should view education as an investment in their people, their business, and the entire local repair community.What You'll LearnHow S.W.A.T. combines just-in-time diagnostic support with technician training.Why on-site training can create stronger technical foundations and better diagnostic habits.Why shop owners shouldn't fear inviting neighboring businesses to participate in training.How collaboration between local shops can strengthen the entire automotive repair community.Why technicians need to become "perpetual students" as vehicle technology continues to evolve.How investing in training can improve technician confidence, productivity, and profitability.Why bringing education directly into the shop can shorten the distance between learning and earning.Great technical training doesn't simply help a technician fix today's vehicle. It builds the knowledge, habits, confidence, and diagnostic thinking needed for tomorrow's challenges. Brandon's message is clear: shops that consistently invest in education create stronger professionals, stronger teams, and a stronger industry.Brandon Steckler, S.W.A.T Training and Diagnostics. Brandon's previous episodes HERE.Brandon's Cell Phone: 1 (484) 824-4621Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://remarkableresultsradiopodcast.captivate.fm/napaautocare NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/Connect with the Podcast:Download and Listen on Our Mobile App: https://automotiverepairpodcastnetwork.com/app/Visit the Website: https://remarkableresults.biz/Subscribe on YouTube: https://www.youtube.com/carmcapriottoFollow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmastersJoin Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976Join our Insider List: https://remarkableresults.biz/insiderAll books mentioned on our podcasts: https://remarkableresults.biz/booksOur Classroom page for personal or team learning: https://remarkableresults.biz/classroomSpecial episode collections: https://remarkableresults.biz/collectionsBuy Me a Coffee: https://www.buymeacoffee.com/carmThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Facilitating Wisdom Through Storytelling and Open Discussion. https://remarkableresults.biz/Automotive Field Theory: From Diagnostics to Quantum Physics and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/Business by the Numbers: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication: Develop Interpersonal and Professional Communication Skills with Craig O'Neill. https://craigoneill.captivate.fm
In this episode, I'm joined by my longtime mentor and business coach Emily Moyer for a conversation about what happens when the career or business you've built stops making you happy. We talk about the difference between what you're good at and your true gifts, the fears that keep people stuck, and how to pivot without burning it all down.What's included:✦ The signs Emily brushed past for months before she finally admitted something needed to change✦ How to tell the difference between burnout and outgrowing your work✦ The real difference between your gifts and what you're just good at, and why mixing the two up keeps you stuck✦ The biggest fears that keep people frozen at a career crossroads, and why money is rarely the real one✦ Why healing can ruin traditional ambition, and what that means about the drive you're left with✦ How becoming a mom reshaped the way Emily thinks about work, success, and what it means to build something that's actually hersIf you've had a nagging sense that something in your business or career isn't quite right anymore, this episode will help you get honest about what it actually is. Emily's crossroad sessions are open now if you want support figuring out your next move, connect with her @emilyelizamoyer on IG! Book a crossroads session with Emily HERE Listen to similar episodes:239. From $0 to $100K Months: How to Master the Mental Game of Entrepreneurship ft. Meredith Hudson189. How to Find Clarity in Your Business (& Why "Just Keep Showing Up" Is Not Longer the Vibe!)169. Navigating the Death and Rebirth Cycles in Entrepreneurship w/ Jackie DragoneWhen you rate and review the podcast, you'll receive my Connect to your Higher Self Visualization as a thank you: Click here to claim your gift. Ways to Work with Nora:1:1 Coaching Waitlist – Add your name to the waitlist to be the first to learn when spots open.90-Minute Intensives Waitlist – Limited openings for deep-dive, high-impact sessions. Join the waitlist to be notified when spots become available.Courses – Explore Nora's signature programs:Full Throttle – The ultimate business strategy courseElite – Business energetics + identity work coursePodcasting for Business Growth – Turn your podcast into profitConnect with Nora – Follow her on Instagram @iamnoravirginia for updates, tips, and inspiration.Ways to Work with Emily: Emily's Website Crossroads Session w/ EmilyConnect with Emily – Follow her on Instagram @emilyelizamoyer
Time isn't your biggest problem. The way you're using it is. Learn how theme days and Financial Fridays can help you stop reacting and start building a more profitable business.