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Have you ever noticed how much easier it is to lead and be led when people feel safe enough to be their authentic selves?In this episode of The Executive Appeal, Alex D. Tremble, CEO of GPS Leadership Solutions, sits down with Angel Baltimore, Senior Vice President of Information Technology at the National Apartment Association, to explore how authenticity, vulnerability, and connection shape the way we give and receive as leaders.
All Home Care Matters and our host, Lance A. Slatton were honored to welcome Pam Cusick as guest to the show. About Pam Cusick, Senior Vice President at Rare Patient Voice: Pam Cusick is an experienced research professional with more than 30 years of expertise in study design, implementation, and analysis. Her background in public health communications and research, coupled with her passion for patient advocacy, dovetail with Rare Patient Voice's mission and vision. She hopes to expand Rare Patient Voice's panels to include all patients and caregivers who want to share their opinions and impact their disease category. Pam earned a BA in Psychology from Sweet Briar College, and a MA in Psychology from the New School for Social Research. She is Past-President of the Board of Directors and Scientific Advisory Council Lead for the Horses and Humans Research Foundation. In addition, Pam has recently been named a Laureate by the Insights Association! This recognition, given by peers across the industry, is a true lifetime honor—and she is "still taking it all in." As Senior Vice President, Pam's focus is on the continued growth and success of RPV, with an eye on client services, business development, and oversight of patient outreach, panel management, and marketing. About Rare Patient Voice: Rare Patient Voice, LLC connects patients and family caregivers of rare and non-rare diseases with opportunities to share their opinions with companies and researchers by participating in all types of research studies. These include surveys and phone interviews, online bulletin boards, focus groups, clinical trials, and more. While RPV began with a focus on rare diseases, we now welcome patients and family caregivers living with all medical conditions. We currently cover more than 1,500 rare and non-rare diseases and conditions. Over the years, we have paid patients and family caregivers over $15 million for participating in research. We work with thousands of organizations, patient advocacy groups, and individuals to spread the word about RPV. Since launching in the United States in 2013, RPV has expanded across the globe. We now recruit patients and caregivers for research studies in the United States, United Kingdom, Canada, Germany, Italy, France, Spain, Australia, and New Zealand.
Building Loyalty at Every Step of the Customer Journey Shep interviews Melissa Puls, Chief Marketing Officer and Senior Vice President of Customer Success and Renewals at Ivanti. She talks about the importance of customer success, the subscription business model, and how AI is transforming customer experience. This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: 1. What is customer success? 2. What is the difference between customer success and customer support? 3. Why is it important to start the customer success process as soon as a deal is signed? 4. What impact does proactive customer service have on customer satisfaction and loyalty? 5. How can businesses use a subscription model to build long-term customer relationships? Top Takeaways: · A business isn't just about making money. It's about getting and keeping customers. Profit will result when you serve your customers well. · Customer success is different from customer support. Customer support helps when there's a problem or technical issue, but customer success aims to keep problems from happening in the first place. Customer success teams work with customers from the beginning of the relationship to make sure they are fully utilizing the features of a product to serve their business. They proactively reach out before issues even become problems. · The renewals don't start when a subscription ends. They begin with the very first interaction, making sure that customers are happy and using the product well from the start. When customers are happy, the decision to keep doing business with you becomes easy. · The best companies try to anticipate issues and reach out before they happen. Checking in, providing helpful information, and teaching customers how to get the most from your product are what create loyal customers. · Companies can use data and technology, such as AI, to spot patterns in customer behavior and predict what customers will need next. By paying attention to how customers use a product and when they might need help, businesses can step in with support before a small issue becomes a big problem. This reduces customer churn by giving them confidence that your team will be there for them when needed. · Delivering a great customer experience takes teamwork across marketing, sales, support, and customer success. All parts of the company need to work together to deliver a consistent, high-quality experience. · Plus, Shep and Melissa discuss how every business, regardless of industry, can successfully adopt a subscription model that keeps customers coming back. Tune in! Quotes: "Customers buy from other customers. Create advocates in your customer base." "The most exciting thing about customer experience is to be able to correlate and collect information that your customers give you to make their experience better." "Many people confuse customer success with customer support. In reality, customer success is about proactively ensuring customers never need to call support unless there's a genuine technical glitch." "Anticipate your customer's needs before they even know they need it. Use the data and technology like AI to predict issues and churn so that you can get more productive." "The best companies out there put customers at the center of everything they do. That is how they are going to grow today and into the future." About: Melissa Puls is the Chief Marketing Officer and Senior Vice President of Customer Success and Renewals at Ivanti, overseeing the entire customer journey from awareness to renewal. She is focused on helping companies enhance every stage of the customer experience. Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices
What if your brain's health in retirement depended as much on who you see as on what you eat or how you move? Neuroscientist Dr. Ben Rein, author of the new book Why Brains Need Friends: The Neuroscience of Social Connection, joins us to reveal how social connection shapes your brain. He explains why isolation is as toxic as chronic stress, how friendship fuels brain resilience, and why your dog might be one of your best wellness allies. In this e, ye-opening conversation, you'll learn how staying socially engaged literally protects your brain from decline, the science behind “nature's medicine” — oxytocin — and practical ways to rewire your social habits for longevity, joy, and emotional well-being. If you've ever wondered why friendships matter more than ever in retirement, this episode will change the way you think about your brain — and your calendar. You'll learn: Why social interaction is a fundamental pillar of brain health, as critical as sleep and nutrition - and what happens when we don't get enough of it The invisible pattern of retirement isolation: how time spent alone steadily increases while connections with coworkers, friends, and family decline simultaneously Why text-based communication doesn't satisfy your brain's need for connection (and what to do instead to restore the social cues your brain craves) The surprising neuroscience behind why dogs are so good for us—and how they activate the same brain reward systems as human connection Two scientifically-proven exercises you can start today to train your empathy and strengthen the brain regions associated with compassion and social connection Ben Rein joins us from Buffalo, New York. ____________________________ Bio Ben Rein, PhD, is an award-winning neuroscientist, chief science officer of the Mind Science Foundation, adjunct lecturer at Stanford University, clinical assistant professor at SUNY Buffalo, and a renowned science educator. Dr. Rein's research focuses on the neuroscience of social interactions, and outside of the lab he teaches neuroscience to an audience of more than one million social media followers. Dr. Rein and his research have been featured on major media outlets including Entertainment Tonight and Good Morning America, and he has received awards from the National Academies of Sciences, Engineering, and Medicine; the Society for Neuroscience; and elsewhere. _____________________________ For More on Ben Rein Why Brains Need Friends: The Neuroscience of Social Connection Website You Tube Channel ______________________________ Mentioned in this Podcast Loving Kindness Meditation Affect Dyad excercise ______________________________ Podcast Conversations You May Like Our New Social Life – Natalie Kerr & Jaime Kurtz The Laws of Connection – David Robson The Self-Healing Mind – Gregory Scott Brown, M.D _______________________________ About The Retirement Wisdom Podcast There are many podcasts on retirement, often hosted by financial advisors with their own financial motives, that cover the money side of the street. This podcast is different. You'll get smarter about the investment decisions you'll make about the most important asset you'll have in retirement: your time. About Retirement Wisdom I help people who are retiring, but aren't quite done yet, discover what's next and build their custom version of their next life. A meaningful retirement doesn't just happen by accident. Schedule a call today to discuss how the Designing Your Life process created by Bill Burnett & Dave Evans can help you make your life in retirement a great one — on your own terms. About Your Podcast Host Joe Casey is an executive coach who helps people design their next life after their primary career and create their version of The Multipurpose Retirement.™ He created his own next chapter after a 26-year career at Merrill Lynch, where he was Senior Vice President and Head of HR ...
Having served on the board of directors for Aspen Avionics since 2018, the company recently appointed Dan O'Donnell as its senior vice president and general manager. O'Donnell brings more than 25 years of industry experience in avionics, operations, technology, and safety to his new leadership role. Get to know this industry veteran and learn how O'Donnell plans to guide Aspen Avionics toward new growth opportunities in this episode of AEA Amplified.
“It was silly then, and it's become sillier now, the idea that if you build it, they will come.” – Joni DeutschWhen Joni said that, it really hit home. So many podcasters (including me, in the early days) believe that great content alone will attract an audience. But as Joni explains, in today's crowded world of podcasting, you have to market your show just as smartly as you produce it.This episode honestly blew me away. Joni is the Senior Vice President of Marketing & Audience Development at The Podglomerate, one of the top podcast agencies in the world, working with brands like NPR, Netflix, and Harvard. She shared everything from the truth about fake “organic promotion” offers, to how pixels actually track podcast ads, to the smartest ways to grow your audience — even on a small budget.Key Talking PointsMarketing is essential, not optional.Avoid fake “growth hacks.”Know your audience inside out.Podcast pixels are game-changing.Growth takes time and relationshipsChapters & Timestamps04:30 — Can You Succeed Without Marketing?09:00 — The “If You Build It” Myth17:00 — Fake Downloads and Vanity Metrics28:00 — What the Hell is a Pixel?45:00 — Real Growth StrategiesSend us a textEmail me (niall@sevenmillionbikes.com) or contact me on Seven Million Bikes Podcasts Facebook or Instagram to book your free Podcast Audit!Thanks to James Mastroianni from The Wrong Side Of Hollywood for the endorsement! Sign up for Descript now! Need a stunning new logo for your brand? Or maybe a short animation?Whatever you need, you can find it on Fiverr.I've been using Fiverr for years for everything from ordering YouTube thumbnails, translation services, keyword research, writing SEO articles to Canva designs and more!
Michael chats with Elevsis Delgadillo, Senior Vice President of Customer Success at KeenStack. Together, they discuss KeenStack's AI-Powered Healthcare Referral Management Solution Powered by the ServiceNow AI Platform. Their discussion focuses on how the AI-powered solution has helped to overcome challenges with referral breakdowns, how KeenStack helps customers understand how to use AI in ways that deliver measurable success, how AI could reshape the referral process and patient journeys moving forward, appeals and grievances, and much more. To learn more about KeenStack and ServiceNow at www.keenstack.com.
How do you capture the feeling of blasting through the cosmos on Space Mountain? In the 1990s, Imagineers Eddie Sotto and Aarin Richard were tasked with adding a synchronized on-board audio track to Space Mountain in Disneyland California and creating a synchronized on-board audio track for the brand new Space Mountain at Disneyland Paris. In this episode of Imagination Skyway, we journey into the creation of Space Mountain's groundbreaking soundtracks for Disneyland (featuring Dick Dale) and Disneyland Paris. Join Disney Imagineers Eddie Sotto and Aarin Richard as they reveal how these iconic scores came to life—from creative experimentation and studio sessions to the storytelling choices that shaped the attraction's tone and tempo. Eddie Sotto has been called “a renaissance creative” with a proven track record in entertainment design that extends far beyond Disney. As Senior Vice President of Concept Design at Walt Disney Imagineering, he led the Concept Development Studio, producing and designing major attractions including Main Street, U.S.A. at Disneyland Paris and Rocket Rods. Mentored by Disney Legends Tony Baxter and Herb Ryman, Sotto went on to found SottoStudios, applying cinematic design principles to television, restaurants, hospitality, ultra-luxury interiors, and even private aviation—earning an IYAA Award for “Best Private Jet Concept.” In 2020, Blooloop named him one of the Top 50 Theme Park Influencers. Aarin Richard served as a Walt Disney Imagineer starting in the 1990s working in the music group. His projects included the first synchronized on-board audio track for Space Mountain at Disneyland and Space Mountain at Disneyland Paris, as well as the music for the Twilight Zone Tower of Terror, Indiana Jones Adventure, and beyond. To plan a trip, be sure to work with KMV Travel. Get bonus content, ad-free episodes, and more at patreon.com/imaginationskyway. Tag me and join the conversation below. YouTube: https://www.youtube.com/@imaginationskyway Instagram: www.instagram.com/imaginationskyway Facebook Group (ImagiNation): https://www.facebook.com/groups/imaginationskyway Facebook: www.facebook.com/imaginationskyway TikTok: www.tiktok.com/@imaginationskyway Threads: https://www.threads.net/@imaginationskyway Twitter: www.twitter.com/skywaypodcast Email: matt@imagineerpodcast.com How to Support the Show Share the podcast with your friends Rate and review on iTunes - https://itunes.apple.com/us/podcast/the-imagineerpodcasts-podcast/id1244558092 Join our Patreon Group - https://www.patreon.com/imaginationskyway Purchase merchandise - https://www.teepublic.com/stores/imagineer-podcast?ref_id=8929 Enjoy the show!
Episode Summary: In this episode, Heather “Lucky” Penney talks to Lt. Gen. David Deptula, USAF (Ret.), Charles Galbreath, Kyle “Puma” Pumroy, Todd “Sledge” Harmer, and Anthony “Lazer” Lazarski about the top defense issues this month in Washington, D.C. and beyond. Our team digs into where the defense bills stand in Congress as well as the national security impact of the government shutdown. We also discuss the latest Ukraine news, plus several spacepower developments—everything from Chinese gains on orbit to the role orbital aggressors play in modern spacepower. Plus, we explore organizational happenings, like the decision to role the ICC function into A5/7, not pursue Space Force Futures, and downgrading USAFE to a 3-star billet. We wrap up by highlighting the new small UAS test efforts at Grand Forks AFB and jump into the renewed debate on whether too much is being spent on Air Force R&D vs procurement and readiness. Credits: Host: Heather "Lucky" Penney, Director of Research, The Mitchell Institute for Aerospace Studies Producer: Shane Thin Executive Producer: Douglas Birkey Guest: Lt Gen David A. Deptula, USAF (Ret.), Dean, The Mitchell Institute for Aerospace Studies Guest: Charles Galbreath, Senior Resident Fellow for Space Studies, The Mitchell Institute Spacepower Advantage Center of Excellence (MI-SPACE) Guest: Kyle "Puma" Pumroy, Senior Resident Fellow for Space Studies, The Mitchell Institute Spacepower Advantage Center of Excellence (MI-SPACE) Guest: Todd “Sledge” Harmer, Senior Vice President, American Defense International Guest: Anthony “Lazer” Lazarski, Principal, Cornerstone Government Affairs Links: Subscribe to our Youtube Channel: https://bit.ly/3GbA5Of Website: https://mitchellaerospacepower.org/ Twitter: https://twitter.com/MitchellStudies Facebook: https://www.facebook.com/Mitchell.Institute.Aerospace LinkedIn: https://bit.ly/3nzBisb Instagram: https://www.instagram.com/mitchellstudies/ #MitchellStudies #AerospaceAdvantage #rendezvous
Welcome back to Behind the Stays, presented by Journey. This episode kicks off a special series on the future of travel — conversations recorded live in Austin, Texas, at Expedia Group's EXPLORE Connect — a gathering that brought together some of the most powerful voices in travel tech alongside the top owners and operators of vacation rental management companies from around the world. I sat down with several of Expedia's most influential leaders — the folks guiding brands like Expedia, Hotels.com, and Vrbo — to unpack how they're reimagining discovery, bookings, and experiences in an AI-powered world. In this first conversation, I chat with Larry Plawsky, Senior Vice President and General Manager of Vrbo. And get this — this was actually Larry's first-ever podcast interview. Larry's a brand builder who's spent his career rooting for the underdog — from helping revive Old Spice back in the day to scaling massive two-sided marketplaces like Ticketmaster. And now, he's leading Vrbo into its next chapter within the Expedia Group ecosystem. We dive deep into: How Vrbo plans to take on Airbnb by doubling down on trust and quality — not just scale. The single biggest opportunity Larry sees to increase traveler confidence when booking a home. How Expedia's integrated network of brands — from Hotels.com to One Key — gives Vrbo a unique competitive edge. And how AI is already reshaping discovery on Vrbo — from smart sorting and review summaries to a vision of what travel planning could look like when chat-based search meets marketplace precision. Larry's thoughtful, humble, and sharp — a rare mix of brand soul and analytical rigor — and in this conversation, you'll hear exactly how one of the most iconic names in alternative accommodations plans to redefine trust and loyalty in the years ahead. So grab your coffee, settle in, and enjoy this special conversation with Larry Plawsky, SVP and General Manager of Vrbo, right here on Behind the Stays. Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world's top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more. Your host is Zach Busekrus, Head of the Journey Alliance. If you are a hospitality entrepreneur who has a stay, or a collection of stays with soul, we'd love for you to apply to join our Alliance at journey.com/alliance.
In episode #175 of
At the Crexendo UGM, Tim Wilbourn, Senior Vice President of Support and Customer Success at Crexendo, sat down with Doug Green, Publisher of Technology Reseller News, to discuss Crexendo's customer-first culture, the growing role of AI across communications, and the ongoing challenges — and opportunities — presented by 10DLC compliance. Wilbourn oversees Crexendo's customer support, managed services, and professional services teams, as well as its retail platform, giving him a unique vantage point across the company's ecosystem. “I have the pleasure of serving the community from every angle of customer success — hosted support, managed services, and direct platform management,” he said. “The best part is that I experience the same challenges our partners do, which helps us make meaningful improvements.” A central theme at this year's event, Wilbourn noted, was “AI everything.” From receptionist automation to transcription, call routing, and analytics, Crexendo partners are eager to implement AI-driven enhancements. “Everybody wants AI and they want it now,” he said. “But the key question is what do they want it to do, and how quickly can they deploy it?” Wilbourn's goal is to bring those solutions to life within the Crexendo VIP platform by integrating the event's showcased vendor technologies into live, real-world use cases. Turning to 10DLC compliance, Wilbourn described the rollout as “a bit of a fiasco” for the industry — though one that now represents a major opportunity for service providers. “Change is scary, and 10DLC caught a lot of the industry by surprise,” he explained. “We're seeing partners hesitant to sell SMS because of the complexity of registration and fear of noncompliance.” He emphasized that the potential fines for violations — sometimes thousands of dollars per message — can be intimidating, leading some providers to delay adoption. To address this, Crexendo is working closely with EVP partners and messaging providers such as Autom8ly, Textable, and Cinch to simplify compliance through automation and education. “Our goal is to take away the fear,” Wilbourn said. “No one wants to work with tools they don't understand. If we make it cleaner, faster, and more reliable, adoption will follow.” Wilbourn also sees these compliance challenges as a way for MSPs and resellers to deepen customer relationships. “Problems are opportunities,” he said. “If we can make 10DLC and other compliance requirements easier, our partners become heroes to their customers.” Crexendo's strategy remains focused on proactive support and continuous improvement. “We're resolving tickets faster, improving quality, and raising satisfaction scores,” Wilbourn noted. “The quote of the week? ‘Getting better.' And that's what we intend to keep doing — better every day.” To learn more about Crexendo's customer success initiatives and partner ecosystem, visit crexendo.com.
Vijoy Pandey joins Sebastian Hassinger for this episode of The New Quantum Era to discuss Cisco's ambitious vision for quantum networking—not as a far-future technology, but as infrastructure that solves real problems today. Leading Outshift by Cisco, their incubation group and Cisco Research, Vijoy explains how quantum networks are closer than quantum computers, why distributed quantum computing is the path to scale, and how entanglement-based protocols can tackle immediate classical challenges in security, synchronization, and coordination. The conversation spans from Vijoy's origin story building a Hindi chatbot in the late 1980s to Cisco's groundbreaking room-temperature quantum entanglement chip developed with UC Santa Barbara, and explores use cases from high-frequency trading to telescope array synchronization.Guest BioVijoy Pandey is Senior Vice President at Outshift by Cisco, the company's internal incubation group, where he also leads Cisco Research and Cisco Developer Relations (DevNet). His career in computing began in high school building AI chatbots, eventually leading him through distributed systems and software engineering roles including time at Google. At Cisco, Vijoy oversees a portfolio spanning quantum networking, security, observability, and emerging technologies, operating at the intersection of research and product incubation within the company's Chief Strategy Office.Key TopicsFrom research to systems: How Cisco's quantum work is transitioning from physics research to systems engineering, focusing on operability, deployment, and practical applications rather than building quantum computers.The distributed quantum computing vision: Cisco's North Star is building quantum network fabric that enables scale-out distributed quantum computing across heterogeneous QPU technologies (trapped ion, superconducting, etc.) within data centers and between them—making "the quantum network the solution" to quantum's scaling problem and classical computing's physics problem.Room-temperature entanglement chip: Cisco and UC Santa Barbara developed a prototype photonic chip that generates 200 million entangled photon pairs per second at room temperature, telecom wavelengths, and less than 1 milliwatt power—enabling deployment on existing fiber infrastructure without specialized equipment.Classical use cases today: How quantum networking protocols solve present-day problems in synchronization (global database clocks, telescope arrays), decision coordination (high-frequency trading across geographically distributed exchanges), and security (intrusion detection using entanglement collapse) without requiring massive qubit counts or cryogenic systems.Quantum telepathy for HFT: The concept of using entanglement and teleportation to coordinate decisions across locations faster than the speed of light allows classical communication—enabling fairness guarantees for high-frequency trading across data centers in different cities.Meeting customers where they are: Cisco's strategy to deploy quantum networking capabilities alongside existing classical infrastructure, supporting a spectrum from standard TLS to post-quantum cryptography to QKD, rather than requiring greenfield deployments.The transduction grand challenge: Why building the "NIC card" that connects quantum processors to quantum networks—the transducer—is the critical bottleneck for distributed quantum computing and the key technical risk Cisco is addressing.Product-company fit in corporate innovation: How Outshift operates like internal startups within Cisco, focusing on problems adjacent to the company's four pillars (networking, security, observability, collaboration) with both technology risk and market risk, while maintaining agility through a framework adapted from Cisco's acquisition integration playbook.Why It MattersCisco's systems-level approach to quantum networking represents a paradigm shift from viewing quantum as distant future technology to infrastructure deployable today for specific high-value use cases. By focusing on room-temperature, telecom-compatible entanglement sources and software stacks that integrate with existing networks, Cisco is positioning quantum networking as the bridge between classical and quantum computing worlds—potentially accelerating practical quantum applications from decades away to 5-10 years while solving immediate enterprise challenges in security and coordination.Episode HighlightsVijoy's journey from building Hindi chatbots on a BBC Micro in the late 1980s to leading quantum innovation at Cisco. Why quantum networking is "here and now" while quantum computing is still being figured out. The spectrum of quantum network applications: from near-term classical coordination problems to the long-term quantum internet connecting quantum data centers and sensors. How entanglement enables provable intrusion detection on standard fiber networks alongside classical IP traffic. The "step function moment" coming for quantum: why the transition from physics to systems engineering means a ChatGPT-like breakthrough is imminent, and why this one will be harder to catch up on than software-based revolutions. Design partner collaborations with financial services, federal agencies, and energy companies on security and synchronization use cases.Cisco's quantum software stack prototypes: Quantum Compiler (for distributed quantum error correction), Quantum Alert (security), and QuantumSync (decision coordination).
Medicine is evolving faster than ever, but so are the challenges of misinformation and fragmented healthcare communication. In this episode, I sit down with Jonathan Marx, a luminary in the realm of healthcare marketing and media, to discuss how evidence-based medicine can reclaim its central role in a system too often driven by trends and profit. Drawing from his experience in medical communications and media, Marx shares his mission to bridge the gap between science and public understanding through credible, accessible education. We dive into the growing influence of AI in organizing medical data, the balance between conventional and alternative medicine, and why funding gaps still hinder progress on unpatented yet promising treatments. This conversation is a call to elevate medical literacy, strengthen trust in data-driven care, and empower both practitioners and patients with the knowledge needed to make informed health decisions. Key Takeaways: Evidence-based medicine is critical in distinguishing fact from misinformation within healthcare, utilizing clinical trials and AI for reliable results. Alternative healthcare, often misconstrued, holds historical significance and merits further supportive research and acknowledgment alongside conventional medicine. Successful healthcare communication demands repetition across multiple media, catering to the varied learning styles and frequencies needed for information retention. Integrative healthcare, encompassing a range of practices from traditional to alternative medicine, provides a holistic approach to patient care. Relationships and trust with healthcare providers are paramount, urging patients to evaluate their choices based on evidence-backed practices and diverse professional insights. More About Jonathan Marx: Jonathan Marx, MBA, is an entrepreneur in health and medical education since 2001, currently serving as Founder and President of GoToHealth Media, LLC. He hosts a multimedia interview show with health expert guests called "GoToHealth", which is enjoying 14,000 downloads per day and has surpassed 3 million downloads. Mr. Marx also: • Trained US Centers for Disease Control staff in effective medical communications webinars for 10 years. • Collaborated for 10 years with ADHD experts in building a website and social media to provide Continuing Medical Education for primary care professionals and public education on ADHD. Stats: 400,000 web visits, 956,000 YouTube views, 33,000 hours of training to professionals. • Worked with 18 European University hospitals under a five-year EC grant to study the gut-brain connection, recognized for Best Dissemination among grants. • Served as Webinar Director for eMedEvents, a leading online CME company, spearheading its entrance into webinars during Covid. Clients included Cancer Treatment Centers of America, Phillips, and a Symposium on Hyperbaric Medicine and Wound Care. Previously, Mr. Marx was Senior Vice President of Viacom Cable, Vice President of Strategy for Pacific Bell Yellow Pages, and President of ISP Channel, a pioneer in high-speed internet. Mr. Marx regularly teaches his skills in medical communications and marketing to professional audiences online. Website Instagram LinkedIn Connect with me! Website Instagram Facebook YouTube
Vic Verchereau welcomes Janet Korn, who is Senior Vice President at Experience Grand Rapids. From world-class attractions and outdoor recreation to nationally ranked food and craft beverage scenes; Grand Rapids, Michigan is filled with unexpected surprises. Discover why we're America's Best Beer City, the nation's Craft Beverage Capital, and a Top 20 U.S. Foodie City. Get an eyeful of spectacular art and an earful of live music. Explore our endless opportunities for family fun. Make your travel dreams come true in Grand Rapids! Michigan Corners host, Vic Verchereau, gets all the news from Janet Korn, Sr. Vice President of Experience Grand Rapids. Come on down to the Corner, and hear all about what's next in Grand Rapids! » Visit MBN website: www.michiganbusinessnetwork.com/ » Subscribe to MBN's YouTube: www.youtube.com/@MichiganbusinessnetworkMBN » Like MBN: www.facebook.com/mibiznetwork » Follow MBN: twitter.com/MIBizNetwork/ » MBN Instagram: www.instagram.com/mibiznetwork/
In the newest episode of the Unlocking California Politics podcast, C.A.R.'s Senior Vice President of Government Affairs, Sanjay Wagle, sits down with Political Data Inc. Vice President Paul Mitchell and Swing Strategies President and CEO Tom Ross for an in-depth discussion on Proposition 50. Together, they unpack the factors driving what has become one of the fastest-moving elections in California history.
This week, Doug Parks sits down with Matt Heizman to talk about the role of education in driving category awareness and how emerging technologies across AR and smart homes are improving access fire safety.
In this episode of Success Leaves Clues, host Robin Bailey and guest co-host Cory Chadwick sit down with Mike Daser, Senior Vice President of Human Resources at Pure Technology, to explore what it means to lead with heart, empathy, and inclusion in today's evolving workplace. With over 15 years of experience building cultures that balance people and performance, Mike shares powerful lessons from his time at Starbucks and Target, and how those experiences shaped his leadership philosophy. Known for his belief that great leadership starts with empathy, Mike opens up about his passion for supporting newcomers to Canada, building trust-first teams, and creating cultures where everyone feels seen, valued, and supported. From “Don't move the mocha” to hiring for values over skills, this episode is packed with insight, authenticity, and heart. You'll hear about: Falling in love with people: How Mike's early experiences at Target changed how he sees leadership and humanity. The “Don't Move the Mocha” lesson: Why great leaders listen first, learn second, and lead through trust. Culture fit vs. skill fit: Why attitude and alignment matter more than résumés. Supporting newcomers to Canada: How employers can create truly inclusive, equitable workplaces beyond surface-level initiatives. The power of mentorship: Lessons from coaching newcomers through job searches, interviews, and cultural transitions. Storytelling as leadership: How humanizing yourself builds connection, trust, and belonging. Resilience and perspective: Why life goes on, and how setbacks can lead to new opportunities. Planting trees for the future: Mike's vision for a global workforce where talent and potential transcend borders. If you're an HR professional, business leader, or anyone passionate about people-first leadership, this conversation is a masterclass in leading with empathy, purpose, and connection. We talk about: 00:00 Introduction 04:00 Falling in love with people and stories 07:00 The “Don't Move the Mocha” principle of leadership 10:00 Lessons from Target and values-driven hiring 13:00 Creating inclusive workplaces for newcomers 16:00 Bias, belonging, and the hiring gap 21:00 Supporting immigrants inside organizations 25:00 Mentorship, storytelling, and authenticity in leadership 30:00 Building trust through shared humanity 33:00 The trees Mike is planting for future leaders Connect with Suzanne LinkedIn: https://www.linkedin.com/in/mike-daser-phri-72b2028a Website: https://puretechnology.ai/ Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group
Lovell Casiero is a powerhouse in leadership, hospitality, and personal development, known for her dynamic blend of corporate strategy, ministry leadership, and motivational speaking. As the Senior Vice President of Commercial Strategy and a former leader of a global television ministry, Lovell Casiero has mastered the art of merging faith, business, and empowerment to create lasting impact.Born and raised in the South, Lovell's journey began humbly as a sales administrator and evolved into an executive role leading teams, shaping culture, and driving commercial success. Her decade of leadership in her family's television ministry saw exponential growth — from local airwaves to major global networks like BET — showcasing her ability to expand vision and influence on a worldwide stage.Today, Lovell Casiero is a renowned author, inspirational speaker, and certified life coach whose story is built on perseverance, authenticity, and heart. Her coaching and speaking style center on the transformative power of vulnerability — teaching others how to turn trials into triumphs and setbacks into stepping stones.With deep southern roots and a hospitality-driven heart, Lovell believes every challenge is a chance to grow stronger and lift others higher. Whether she's on stage, in the boardroom, or mentoring leaders one-on-one, her message is clear: Never give up, rise again, and win with purpose.
What if retirement isn't the end of something — but the beginning of something better - and deeply meaningful? Dr. Susan Reid thought she was ready for her next chapter when she retired early from her career as a university professor. But within weeks, she realized she'd gone from 100% full throttle to zero — and felt adrift. That awakening led her on a powerful journey to re-vision retirement — for herself and for the millions of others who feel they're “not done yet.” In this conversation, Dr. Reid shares the insights from her research and personal experience — about identity, purpose, and how to craft a clear vision for the next phase of life. You'll hear how to move from “what am I leaving?” to “what am I moving toward?” and how meaning, contribution, and joy can fuel a longer, healthier, and more fulfilling life after you leave full-time work behind. If you're planning your own next act — or helping someone who is — this episode will change how you think about what comes next. Susan Reid joins us from Halifax. _____________________________ Bio SUSAN REID is an award-winning expert on the topic of vision. Until 2021, Susan was a tenured professor of marketing and entrepreneurship at Bishop's University in Lennoxville, Quebec. As a teacher, researcher, and keynote speaker, she works at the intersection of marketing, innovation, and user-focused design, with an in-depth focus on the topic of vision, particularly for older adults and entrepreneurs. Her book on Entrepreneurial Vision: A guide for charting and implementing the vision process (co-authored with Charles Crawford). Susan is also the co-founder of Domaine Pinnacle, a pioneering Canadian producer of craft ciders and spirits. When she retired at age 57, after years of helping businesses and individuals develop their visions, Susan realized, to her surprise, that she had not set a vision for her own retirement. This led her to develop a workbook (Re-Visioning Retirement) for people just like her. Susan holds a Bachelor of Science degree from Queen's University, an MBA from McGill University, and a Ph.D. from Concordia University's John Molson School of Business. _____________________________________ For More on Susan Reid Re-Visioning Retirement: A Workbook Website ______________________________________ Podcast Conversations You May Like Joyspan – Kerry Burnight, PhD The Power of Reinvention – Joanne Lipman When Will You Flip the Switch? – Dr. Barbara O'Neill Make Your Next Years Your Best Years – Harry Agress, MD ________________________________________ About The Retirement Wisdom Podcast There are many podcasts on retirement, often hosted by financial advisors with their own financial motives, that cover the money side of the street. This podcast is different. You'll get smarter about the investment decisions you'll make about the most important asset you'll have in retirement: your time. About Retirement Wisdom I help people who are retiring, but aren't quite done yet, discover what's next and build their custom version of their next life. A meaningful retirement doesn't just happen by accident. Schedule a call today to discuss how the Designing Your Life process created by Bill Burnett & Dave Evans can help you make your life in retirement a great one — on your own terms. About Your Podcast Host Joe Casey is an executive coach who helps people design their next life after their primary career and create their version of The Multipurpose Retirement.™ He created his own next chapter after a 26-year career at Merrill Lynch, where he was Senior Vice President and Head of HR for Global Markets & Investment Banking. Joe has earned Master's degrees from the University of Southern California in Gerontology (at age 60), the University of Pennsylvania, and Middlesex University (UK), a BA in Psychology from the University of Massachusetts at Amherst, and his coaching certification from Columbia Uni...
In this bonus episode recorded live at EDUCAUSE in Nashville, Dustin has an energizing conversation with Jeff Dinski and Mike Wulff from Ellucian. They discuss the evolving role of technology in higher education—from designing intuitive student-first systems to closing the gap between academic credentials and real-world workforce needs. They unpack what it really takes to build agile, data-driven institutions, and highlight Ellucian's latest innovations that aim to transform student outcomes.Guest Names: Michael Wulff - Chief Product and Technology Officer at EllucianJeff Dinski - Chief Strategy and Corporate Development Officer at EllucianGuest Socials:Mike WulffJeff DinskiGuest Bios:Mike Wulff - As Chief Product and Technology Officer, Mike Wulff leads Ellucian's engineering and product management teams, driving growth initiatives focused on digital transformation and cloud adoption. Mike has more than 25 years of experience in the software industry, architecting and developing complex industry-focused solutions. Previously Mike served as a Senior Vice President of R&D at Ellucian, leading the teams responsible for the development of Ellucian's ERP and SIS solutions.Jeff Dinski - As Chief Strategy and Corporate Development Officer, Jeff Dinski is responsible for driving Ellucian's growth strategy with a focus on market expansion, strategy and insights, corporate development, competitive intelligence, and analyst relations. He brings deep knowledge and expertise in market analysis and strategy to this newly created role. With more than 20 years of experience as an entrepreneur and operator in the education technology and media sectors, Jeff has delivered extraordinary results for both large conglomerates and startups. - - - -Connect With Our Host:Dustin Ramsdellhttps://www.linkedin.com/in/dustinramsdell/About The Enrollify Podcast Network:The Higher Ed Geek is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Data is everywhere. But making sense of it? That's where the real work begins. In episode 99 of Brand Story, Laura Grover, Senior Vice President and Head of Client Solutions at EDO, Inc., shares why traditional metrics like reach and clicks don't always tell the full story. She also discusses how AI is reshaping search and measurement, what marketers can learn from sports audiences, and why curiosity is still the most valuable skill in a data-driven world.This is Brand Story, a podcast celebrating the stories of real people who are making an impact on brands, business, and the world around them. Episodes feature guests from a variety of backgrounds who bring their own unique perspectives to the conversation.Brand Story is created and produced by Gravity Group, a full-service brand and marketing agency, and is hosted by Gravity Group President, Steve Gilman.Links and Information From the Episode Here: https://www.gravitygroup.com/podcast/marketings-measurement-reset/Continue the conversation on social:For more of Brand Story, check out our LinkedIn (https://www.linkedin.com/company/gravitygroupmarketing), where we'll post previews and highlights of shows, behind-the-scenes sneak peeks, plus other marketing news you can use.We're also on: Instagram — https://www.instagram.com/gravitygroupFacebook — https://www.facebook.com/gravitygroupmarketing(00:00) Introduction to Laura Grover, EDO, and Marketing Measurement(03:06) The Importance of Meeting Clients Where They Are(05:57) Evolution of Advertising Metrics(09:01) The Role of AI in Search and Measurement(11:55) Measuring NFL Advertising Effectiveness(15:08) The Impact of Women's Sports on Advertising(18:00) Programmatic Advertising and Client Success Stories(20:25) Maximizing Creative and Media Efficiency(24:12) The Evolution of Measurement in Advertising(27:40) Confidence in Analytics and Asking Questions(29:08) Advice for Newcomers in Measurement(32:44) The Importance of Generalist Skills in Measurement(34:56) Harnessing AI for Creative Analysis(36:12) Outcomes as a New Standard of Measurement
"Everybody's journey is unique, and we have the power to write our own story. We need to stop giving other people the pen." Calissa Ngozi Calissa Ngozi's life is a testament to the strength of the human spirit and the choice to rise above. Born into hardship, labelled by a doctor as a child who would "never amount to anything," and adopted into a world that didn't mirror her reflection, Calissa faced sexual abuse, family mental illness, and later in life, the unimaginable loss of her twin sons. Yet at every turn, she refused to surrender her story. Now a mental health educator, community leader, mother, and creator of The Oxygen Mask Mindset, Calissa teaches others how to breathe again, how to care for themselves before they care for others. Her voice is unfiltered and full of grace, reminding us that healing begins when we reclaim our power. Andrea Barrack, RBC's Senior Vice President of Sustainability and Impact, reveals how RBC's leadership in mental health is giving more Canadians the care, hope, and community they deserve.
The advertising agency business is rapidly changing making learning and development more essential than ever. In this episode of Powered by Learning, Sean McGlade, Senior Vice President of Talent and Learning Solutions at the 4As, shares how the association provides agencies of all sizes with innovative learning experiences that keep their business leaders, media strategists and technical and creative teams ahead of the competition. 4As Sean McGlade explains how his organization equips member agencies to upskill talent, embrace AI, and build future-ready teams. Here are some of his key takeaways. Learning is a stabilizer during change. Communicating and investing in L&D helps employees feel supported and confident as industries evolve.AI is reshaping roles—and training must evolve too. The 4As is using AI to personalize on-demand learning and enhance creativity while keeping the human element central.Cohort and community learning strengthen culture. Bringing learners together fosters engagement, inclusion, and real-world application.Subscription models reduce barriers to professional development. The 4As new approach simplifies access to learning while meeting agencies where they are.Partnerships and curation amplify impact. A small but mighty L&D team at the 4As collaborates with subject-matter experts and members to deliver relevant, high-quality training at scale.Learn more about the 4AsPowered by Learning earned Awards of Distinction in the Podcast/Audio and Business Podcast categories from The Communicator Awards and a Gold and Silver Davey Award. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry's Ultimate L&D Podcast Guide. Learn more about d'Vinci at www.dvinci.com. Follow us on LinkedInLike us on Facebook
On this week's Next on the Tee, I'm joined by my good friend Bob Winskowicz, Founder and CEO of Sqairz Golf — the company changing the way athletes connect to the ground, generate power, and perform. We start by celebrating Sports Illustrated naming Sqairz the Top Performing Golf Shoe of 2025 — another huge milestone for a brand that just keeps innovating. Bob shares stories from his days working alongside Arnold Palmer as a Senior Vice President, how that relationship shaped his approach to product design, and how Sqairz continues to honor legends like Sir Nick Faldo with special edition releases. We also dive deep into the science behind the swing, discussing why the feet and knees are the true foundation of motion and power, and why the structure of a shoe — not flexibility — makes the biggest difference in distance and accuracy. Bob explains how Sqairz has expanded beyond golf into baseball, softball, and pickleball, where players are seeing real results: up to 9 MPH more exit velocity and a 70% improvement rate in swing power. From new styles and partnerships (like the Coastal Riptide) to game-changing performance data, Bob breaks down how one innovative design is redefining what athletes can expect from their footwear. And of course, we wrap it up talking about our shared love for the Boston Red Sox, and how a little extra ground force might be just what they need next season. If you've ever doubted whether shoes could change your game — this episode will make you think again.
Why most advisors are drowning in marketing activity but starving for real results, and how to fix it before your pipeline runs dry. In this episode of the Registered Investment Advisor Podcast, Seth Greene interviews Matt Hicken, Senior Vice President of Consulting at Bill Good Marketing, who has coached hundreds of advisors and built practices from the ground up. In this discussion, Matt explains how Bill Good shifted from cold calling and direct mail to a system of documented best practices across 12 marketing channels, team structure, CRM, and branding. He details the key figures, the mistakes that hurt seminar ROI, and the step-by-step solutions that turn activity into assets. Key Takeaways: → Why most firms drown in tactics but starve for leads and how to pick winners. → How to diagnose seminars that aren't producing and the benchmarks to aim for. → How to identify which campaigns to scale and which to stop. → Why the best ideas should become best practices that you can repeat across markets. → The biggest myth about Bill Good Marketing and how the platform now covers the whole practice, not just marketing. Matt Hicken is the Senior Vice President of Consulting and Triple Double Architect at Bill Good Marketing. During his nearly 14 years running an advisory business, Matt and his team tripled their output, growing from $500k annually to $4.5 million. In that time, they also made a major shift, moving from a 50% transactional model to a fee-based business. Matt has over 23 years of combined experience working with advisors in practice management and consultative roles. He has traveled across North America, collaborating with some of the biggest advisory firms to analyze and overcome plateaus. Matt understands the industry and the unique challenges large teams face in running a business. He possesses the tools, processes, and real-world experience of building a business managing over half a billion dollars. Connect With Matt: Website https://www.billgoodmarketing.com/ X https://x.com/BGM_tweets Facebook https://www.facebook.com/BillGoodMarketing/ LinkedIn https://www.linkedin.com/company/bill-good-marketing/ Learn more about your ad choices. Visit megaphone.fm/adchoices
As farmers wrap up harvest and turn their attention to next year, many are finding themselves navigating extra challenges at their local Farm Service Agency offices. FSA plays a critical role for farmers, who rely on the agency for credit and crop reporting. Today, we visit with Lake Ridge Bank’s Senior Vice President of Agriculture Lending, Rene Johnson, and Vice President of Crop Insurance Jessica Sarbacker about the situation. FSA offices only recently reopened after closures, and limited staff are on hand. Rene and Jessica explain that this makes meeting key deadlines like the Nov. 15 crop reporting and crop insurance cutoff tricky during a time of peak financial pressure for farmers. They remind listeners to have patience and schedule an appointment with your local FSA office as they help farmers navigate the busy season with limited personnel.See omnystudio.com/listener for privacy information.
Join host Kristian McCann and Steve Daly, Senior Vice President, Solutions & Global Digital Transformation at New Era Technology, for a timely deep-dive into the ever-accelerating AI landscape. This conversation dissects the challenges and opportunities facing enterprises as they navigate Copilot integration and generative AI adoption.In this candid interview, Daly shares both the pains and the wins of New Era Technology's own “customer zero” Copilot journey – and offers actionable advice for organizations facing AI disillusionment. Viewers will learn:- The velocity of AI change and what it means for today's IT leaders trying to balance readiness versus risk.- Why starting with robust data foundations and organizational change management are essential for AI success.- How building small, focused Copilot solutions can drive measurable, early wins and de-risk larger rollouts.- New Era's lessons learned as an early adopter, including fostering user engagement, encouraging peer learning, and managing the human side of automation anxiety.From proof-of-concept roadblocks to building ROI dashboards and sustaining long-term Copilot adoption, Daly lays out a pragmatic path forward.Discover how New Era's hands-on approach enables clients to skip common pitfalls and accelerate value realization.
Jack Kennedy is the co-founder and CEO of Platform Science. Previously, Jack was the President of Qualcomm Enterprise Services. Prior to Qualcomm, Jack served at News Corp where he held roles as the Executive Vice President of News Corp Digital Media, Executive Vice President of Fox Interactive Media, and Senior Vice President of Fox Network Group. During this period, Jack oversaw activities leading the digital transition of News Corp from a traditional media company into a “digital first” organization. During his tenure, he was part of the joint Fox/NBC Universal team that created the joint venture now known as “Hulu,” and the launch of one of the digital advertising technology companies, The Rubicon Product (RUBI:NASDAQ). He was responsible for a $2B+ portfolio of over two dozen digital assets. Jack retired as a commander in the U.S. Navy Reserves in 2016, after serving as a founding team member of DiUX, the Department of Defense's recently established Silicon Valley presence. His career included multiple combat deployments, tours in Washington D.C. which included serving on the staff of U.S. Senator John McCain, and as the Aide de Camp to the Vice Chairman of the Joint Chiefs of Staff. Jack holds a BS in Economics and Engineering from the United States Naval Academy and an MBA from the Harvard Business School and was a Legis Fellow of the Brookings Institution. He currently serves on the Board of Directors for ATN International, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices
In a series of podcasts taped live at 2025's Money 20/20 in Las Vegas, host Lou Carlozo brings you the latest from one of the premier financial services conferences in the world. On this episode, Anthony Vassallo, Senior Vice President of Crypto at Silicon Valley Bank, walks us through the state of crypto in 2025, the ascendancy of stable coins--and why the bank chose not to rebrand following its well publicized collapse in 2023.
Sam Garetano is Senior Vice President at Brookfield Asset Management, where he works in the infrastructure area with a particular focus on data centers. He has spent his entire career in various roles in finance including at Blackrock and Adams Street Partners.Our conversation starts with Sam's somewhat unconventional path into finance. He initially thought he would pursue a career in sports broadcasting, after pursuing a degree in broadcast journalism. While that career path was not to be, we reflect on how a love of statistics and an eye for detail can align with a flair for financial analysis. We move then to his move to Brookfield and into the infrastructure area and speak about the opportunity set in the burgeoning field of data centers. In this dynamic area, staying up to date is key and Sam mentions the evolution of data centers from small, single-purpose structures to large, power-consuming facilities. This naturally has led to a surge in demand for power which is a further source of infrastructure investment opportunity. Our discussion spans the importance of global reach, local investment and the evolving financial ecosystem around infrastructure and data centers. With thanks to Baillie Gifford for sponsoring Series 4 of 2025. Baillie Gifford is a long-term investment manager, dedicated to discovering the innovations and changemakers that deliver exceptional growth opportunities for its clients.
Amazon confirmed this morning it is cutting 14,000 employees from its corporate workforce. In a letter sent to employees earlier today, the Senior Vice President of “People Experience and Technology” – basically, HR – at Amazon quoted CEO Andy Jassey, saying “we want to operate like the world’s largest startup… by reducing layers, increasing ownership, and helping reduce bureaucracy.” This may only be the beginning of cuts within the company. According to Reuters, this round of workforce reduction could include as many as 30,000 positions. That would be the largest staffing reduction in the company’s history. There are indicators that Amazon’s business is booming. Cloud computing sales increased 17.5% in the second quarter. The company is planning to hire 250,000 seasonal employees, anticipating big holiday sales. So - why now? What is Amazon’s goal with these cuts, and what are they aiming to build for the future of the company? Guest: Todd Bishop, co-founder of Geekwire, and a business and technology reporter Related stories: Amazon confirms 14,000 corporate job cuts, says push for ‘efficiency gains’ will continue into 2026 - Geekwire Amazon and the media: Inside the disconnect on AI, robots and jobs - Geekwire Amazon Plans to Replace More Than Half a Million Jobs With Robots - NYT Thank you to the supporters of KUOW, you help make this show possible! If you want to help out, go to kuow.org/donate/soundsidenotes. Soundside is a production of KUOW in Seattle, a proud member of the NPR Network.See omnystudio.com/listener for privacy information.
In this episode we spoke with Damien Wong, Senior Vice President for Asia Pacific at Tricentis, about how Agentic AI is redefining software quality assurance (QA) for enterprises navigating digital transformation. Damien shared his journey through 30 years in enterprise technology and explained how Tricentis is pioneering a future where autonomous testing drives both speed and reliability in software delivery. We explored why QA is fast becoming a board-level priority, how AI is removing the human bottlenecks in testing, and why quality is now existential in sectors like finance, healthcare, and government. Key Insights: • From manual to agentic: QA has evolved from manual testing to script-based automation, to codeless model-based testing, and now to agentic test automation. The equivalent of moving from driving a car to a fully autonomous vehicle. • AI-accelerated quality: Tricentis' agentic automation enables systems to autonomously create, execute, and adapt tests, dramatically accelerating release cycles and reducing risk from untested code. • Quality as a board concern: In Tricentis' Quality Transformation Report, two-thirds of organizations admitted to shipping untested code, making QA failures a C-suite and reputational risk rather than an IT issue. • Compliance through transparency: With acquisitions like SeaLights, Tricentis helps enterprises prove that every code change has been tested—critical for regulated sectors and global compliance. • Bring-your-own-AI flexibility: Tricentis' support for the Model Context Protocol (MCP) allows companies to plug in their own private AI models, ensuring data security and regulatory control while leveraging AI capabilities. • Empowering, not replacing, engineers: AI-driven testing shifts QA teams from repetitive test creation to strategic oversight, while tools like NeoLoad with natural language prompts make performance testing accessible to non-technical users. • Industry impact: From Zespri's self-healing ERP testing to preventing outages like Haribo's global gummy bear disruption, intelligent QA ensures business continuity and customer trust. • Future outlook: With 90% of code expected to be AI-generated within a year, the ability to test at AI speed will define competitive advantage in enterprise software delivery. IoT ONE case study database: https://www.iotone.com/case-studies The Industrial IoT Spotlight podcast is produced by Asia Growth Partners (AGP): https://asiagrowthpartners.com
In this episode of Always Be Testing, host Tye DeGrange sits down with Michael Cole, Senior Vice President of Marketing at Everflow and active member of the Performance Marketing Association's Measurement Council. With a decade of experience leading growth and analytics in the partner and affiliate space, Michael helps brands unlock performance marketing efficiency through better data, smarter attribution, and stronger relationships between advertisers and publishers.Their conversation dives deep into how affiliate marketing and partnerships are rapidly evolving in the age of AI and advanced measurement. Michael shares how Everflow empowers marketers to see the full picture of affiliate performance — from first click to repeat purchase — while debunking the biggest myths holding brands back. Together, they unpack how AI is reshaping discovery, what most marketers still misunderstand about attribution, and how partner programs can deliver growth that's both scalable and sustainable.
As manufacturers and processors globally navigate through an era marked by rapid technological advancements, trade and geopolitical uncertainties, and evolving consumer demands, the need for flexible, interoperable, and software-centric automation systems has never been more critical. Open software-defined automation is not just an incremental improvement; it's a strategic imperative that enables industries to enhance their competitiveness, operational resilience, efficiency, and sustainability. In this podcast, Craig Resnick, Vice President, from the ARC Advisory Group. and Hany Fouda, Senior Vice President, Process Automation, Industrial Automation Business, at Schneider Electric, will provide their insights on the transformative impact of open software-defined systems, explore the challenges faced by industry leaders, the role of Schneider Electric in driving this transformation, the benefits of adopting open software-defined automation, and real-life applications and future directions that affect industrial automation users globally. Would you like to be a guest on our growing podcast?Do you have an intriguing or thought provoking topic you'd like to discuss on our podcast? Please contact Our Producer Tom Cabot at: Tcabot@Arcweb.comView all the episodes here: https://thedigitaltransformationpodcast.buzzsprout.com
“You can't implement skills-based hiring by flipping a switch. It's about changing mindsets, systems, and the language your organization uses to describe talent.”-Ashley WallvoordIn this episode of Psych Tech @ Work, me and my AI co-host, Mayda Tokens, welcome fellow I/O psychologist (and LSU Tiger!) Ashley Walvoord, Senior Vice President of Talent at Verizon.We are joined by my AI co-host Mayda Tokens who continues to impress at times and but showing a tendency to be pretty boring at other times and always telling really bad jokes (I think the API to Chat-GPT 5o gets a very different sense of humor than the consumer version).I reached out to Ashley after seeing her SIOP presentation about Verizon's skills based hiring (and organizational transformation) program. Her and her fellow presenters-Max McDaniel (Verizon)Christina-Norris Watts (J & J)Ruth Imose (J & J)Jason Frizel (Walmart)provided amazing insights into their company's' amazing and inspiring skills based hiring programs.The hype around skills based hiring these days makes it seem easy. But talk is cheap- and doing skills based hiring right takes a total ALL IN approach. - one that is rooted in the commitment to become a true skills based organization.Ashley has lived this life and her experience provides an awesome preview of how one of the world's largest organizations is reimagining hiring and development through skills and AI. We are all lucky to have her on the show!Verizon's transformation provides a rare look at how enterprise-scale companies operationalize skills-based hiring while navigating the practical realities of change management, technology integration, and workforce readiness.SummaryThis conversation bridges strategy and execution, offering a clear-eyed view of how a Fortune 50 company is aligning people, process, and technology around skills. Ashley shares the lessons learned from Verizon's commitment to a multi-year, organization wide transformation. A journey with many whistlestops along the way— from defining skills frameworks to embedding them in hiring and internal mobility.Key Themes1. Building Skills Infrastructure at ScaleAshley explains how skills-based hiring starts long before implementation — requiring shared language, governance, and validation across the enterprise. Verizon's approach focuses on sustainability and integration rather than one-off pilots.2. Human Oversight in an AI-Driven SystemAI plays a growing role in matching and mobility, but Ashley underscores that human judgment remains central. The goal isn't automation for its own sake, but augmentation — using technology to help people make better, more equitable decisions.3. Culture Change Through Data TransparencyVerizon's success depends on building trust with employees and leaders by showing the “why” behind skills data and AI insights. Visibility into how skills are used for development and promotion helps drive adoption.4. Enterprise Challenges and Lessons Learned Ashley shares the realities of scaling change: aligning functions, managing vendor relationships, and ensuring consistency across geographies. Her advice is practical — start small, demonstrate impact, and scale what works.5. Future Vision for Skills and AI in Talent Ashley envisions a future where skills become the connective tissue between learning, mobility, and performance — and where AI acts as a trusted partner in enabling opportunity at every level.Takeaways* Enterprise-scale transformation requires governance, not just technology.* AI can accelerate fairness and insight, but must remain transparent and human-centered.* Data visibility is the key to cultural adoption — employees must see personal benefit.* Scaling skills frameworks demands partnership between HR, technology, and business leadership.The future of work will depend on how we align AI, human judgment, and purpose at scale. And a commitment to verifying and managing skills at scale. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit charleshandler.substack.com
Tammi Wortham, Senior Vice President, Human Resources Sun Life U.S. joins Megan Lynch to talk about offices having menopause benefits.
Jack Kennedy is the co-founder and CEO of Platform Science. Previously, Jack was the President of Qualcomm Enterprise Services. Prior to Qualcomm, Jack served at News Corp where he held roles as the Executive Vice President of News Corp Digital Media, Executive Vice President of Fox Interactive Media, and Senior Vice President of Fox Network Group. During this period, Jack oversaw activities leading the digital transition of News Corp from a traditional media company into a “digital first” organization. During his tenure, he was part of the joint Fox/NBC Universal team that created the joint venture now known as “Hulu,” and the launch of one of the digital advertising technology companies, The Rubicon Product (RUBI:NASDAQ). He was responsible for a $2B+ portfolio of over two dozen digital assets. Jack retired as a commander in the U.S. Navy Reserves in 2016, after serving as a founding team member of DiUX, the Department of Defense's recently established Silicon Valley presence. His career included multiple combat deployments, tours in Washington D.C. which included serving on the staff of U.S. Senator John McCain, and as the Aide de Camp to the Vice Chairman of the Joint Chiefs of Staff. Jack holds a BS in Economics and Engineering from the United States Naval Academy and an MBA from the Harvard Business School and was a Legis Fellow of the Brookings Institution. He currently serves on the Board of Directors for ATN International, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices
Dr. Estevan Rael-Gálvez is the executive director of Native Bound Unbound: Archive of Indigenous Slavery, an initiative funded by the Andrew W. Mellon Foundation, leading a global team in the goal to document Indigenous/Native slavery across the Western Hemisphere. Trained as an anthropologist, historian, and Indigenous slavery scholar, Dr. Rael-Gálvez has served as the former Senior Vice President of Historic Sites at the National Trust for Historic Preservation, executive director of the National Hispanic Cultural Center, and as the state historian of New Mexico. A native son of New Mexico, Estevan was raised on a farm and ranch stewarded by his family for multiple generations. He received his BA in English Literature and Ethnic Studies from the University of California, Berkeley, and his MA and Ph.D. in American Cultures from the University of Michigan, Ann Arbor, where he completed an award-winning doctoral dissertation, the basis of a current book project.
CIO Report: Clinical Data Migration Challenges and Best Practice Advice On this episode, host Beth Friedman sits down with Darin Ryder, Senior Vice President at e4health and former IT executive at UF Health, Brookmeade Healthcare, and several national consulting firms. Recorded live at the Georgia HIMSS Annual Conference, their conversation centers on a recent CIO survey and roundtable led by e4health. They discuss beyond the buzzwords, tackling the realities of clinical data migrations during EHR implementations and IT consolidations. Ryder shares insights on what's changed in migration strategies, how to preserve clinical data integrity long-term, and why ignoring legacy systems is a CIO's ticking time bomb. If you're navigating EHR transitions, consolidations, or the never-ending headache of legacy data, this episode offers practical takeaways to keep your systems, and your sanity intact. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/
October 23, 2025 - Join us for a scene setter that explores the stakes and the storylines for The Asia-Pacific Economic Cooperation Forum (APEC) 2025 summit, held in Gyeongju, South Korea from October 31 to November 1, 2025. This discussion, held one week prior to the summit, unpacks the most significant agenda items including trade, investment, and geopolitics, with special emphasis on the US, Korea, and the US-Korea relationship. The discussion features senior experts with firsthand experience, including: Ambassador (Ret.) Philip Goldberg, former US Ambassador to the Republic of Korea 2022-2025, and Kate Kalutkiewicz, Senior Managing Director of the Trade Practice at McLarty Associates and former Special Assistant to the President and Senior Director for International Trade at the National Economic Council. The moderator is Tom Byrne, President and CEO of The Korea Society, adjunct professor at Columbia University's SIPA, and former Senior Vice President for Moody's Investor Services. The priorities for this year's forum are: "Connect, Innovate, Prosper." In a preparatory meeting, senior officials from APEC members discussed "strategies for digital economy integration, public health cooperation, and strengthening APEC's role as an incubator of practical, consensus-driven solutions." As host nation, Korea's initiatives include: "addressing demographic change and the rapid advancement of artificial intelligence technology." APEC originated as a ministerial meeting of 12 Asian Pacific countries in 1989. The idea for the forum was proposed by Australian Prime Minister Bob Hawke during a trip to Seoul in January 1989. A leaders' summit was introduced in 1993 and a series of expansions increased the number of members to 21. South Korea previously hosted the ministerial meeting in Seoul 1991 and the leaders' meeting in Busan 2005. APEC's mission is to "support sustainable economic growth and prosperity in the Asia-Pacific region." This program is made possible by the generous support of our individual and corporate Members, Columbia University's Weatherhead East Asian Institute, and the Korea Foundation. For more information, please visit the link below: https://www.koreasociety.org/policy-and-corporate-programs/2051-what-to-expect-the-2025-apec-summit-in-south-korea
Join Arun Seraphin at the 2025 Women in Defense Conference for a conversation with Halimah Najieb-Locke, Senior Vice President of Global Public Policy at Darkhive. Halima explores how innovative defense technology startups can transform industrial policy and autonomous systems manufacturing, emphasizing the importance of distributed manufacturing, multi-agency partnerships, and strategic supply chain development for national security operations. To receive updates about the conference please join our mailing list here: https://www.emergingtechnologiesinstitute.org/sign-up http://emergingtechnologiesinstitute.org https://www.facebook.com/EmergingTechETI https://www.linkedin.com/company/ndia-eti-emerging-technologies-institute https://www.twitter.com/EmergingTechETI
Join Arun Seraphin at the 2025 Women in Defense Conference for a conversation with Halimah Najieb-Locke, Senior Vice President of Global Public Policy at Darkhive. Halima explores how innovative defense technology startups can transform industrial policy and autonomous systems manufacturing, emphasizing the importance of distributed manufacturing, multi-agency partnerships, and strategic supply chain development for national security operations.To receive updates about the conference please join our mailing list here: https://www.emergingtechnologiesinstitute.org/sign-uphttp://emergingtechnologiesinstitute.orghttps://www.facebook.com/EmergingTechETIhttps://www.linkedin.com/company/ndia-eti-emerging-technologies-institute https://www.twitter.com/EmergingTechETI
This episode of the All Things Sustainable podcast explores the rapidly changing global landscape for the energy transition and how factors like geopolitical tensions, AI and government policies are driving change ahead of COP30, the UN's upcoming Climate Change Conference of the parties. We examine these dynamics through the lens of the world's two most populous countries: India and China. We talk with Carlos Pascual, Senior Vice President and Head of Geopolitics and International Affairs at S&P Global Commodity Insights and a former US Ambassador to Mexico and Ukraine. He outlines the complexities of US-China relations, including the competition for technological dominance and energy resources. "In many ways, China has developed a degree of technology expertise that is having an impact on this relationship in ways that have not been expected," Carlos says. To understand how India is navigating these dynamics, we talk with Vaishali Nigam Sinha, Co-Founder and Chairperson of Sustainability at ReNew, a decarbonization solutions company deploying renewables and other low-carbon technologies in India. She highlights the importance of international collaboration for accessing technology, critical minerals and financing for renewable projects. "This clean energy transition is not about individual countries," Vaishali says. "It's about what all of us can do together.” Vaishali also emphasizes the importance of engaging local communities in the energy transition to ensure that they are equipped with the necessary skills and knowledge to participate. We sat down with Carlos and Vaishali on the sidelines of The Nest Climate Campus, where the All Things Sustainable podcast was an official media partner during Climate Week NYC. Listen to our interview with the CEO of the World Business Council for Sustainable Development, or WBCSD: Kicking off Climate Week NYC in a fragmented global landscape Read S&P Global's key takeaways from Climate Week NYC: 5 Climate Week NYC takeaways setting the scene for decision-making in 2026 | S&P Global Read the latest energy and climate scenarios from S&P Global Commodity Insights: Beyond the Energy Transition | S&P Global This piece was published by S&P Global Sustainable1 and not by S&P Global Ratings, which is a separately managed division of S&P Global. Copyright ©2025 by S&P Global DISCLAIMER By accessing this Podcast, I acknowledge that S&P GLOBAL makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. The information, opinions, and recommendations presented in this Podcast are for general information only and any reliance on the information provided in this Podcast is done at your own risk. Any unauthorized use, facilitation or encouragement of a third party's unauthorized use (including without limitation copy, distribution, transmission or modification, use as part of generative artificial intelligence or for training any artificial intelligence models) of this Podcast or any related information is not permitted without S&P Global's prior consent subject to appropriate licensing and shall be deemed an infringement, violation, breach or contravention of the rights of S&P Global or any applicable third-party (including any copyright, trademark, patent, rights of privacy or publicity or any other proprietary rights). This Podcast should not be considered professional advice. Unless specifically stated otherwise, S&P GLOBAL does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this Podcast, and information from this Podcast should not be referenced in any way to imply such approval or endorsement. The third party materials or content of any third party site referenced in this Podcast do not necessarily reflect the opinions, standards or policies of S&P GLOBAL. S&P GLOBAL assumes no responsibility or liability for the accuracy or completeness of the content contained in third party materials or on third party sites referenced in this Podcast or the compliance with applicable laws of such materials and/or links referenced herein. Moreover, S&P GLOBAL makes no warranty that this Podcast, or the server that makes it available, is free of viruses, worms, or other elements or codes that manifest contaminating or destructive properties. S&P GLOBAL EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF ANY INDIVIDUAL'S USE OF, REFERENCE TO, RELIANCE ON, OR INABILITY TO USE, THIS PODCAST OR THE INFORMATION PRESENTED IN THIS PODCAST.
On today's episode we talk with Piper Overstreet-White, Senior Vice President of Government & Community Relations for the Las Vegas Raiders.See omnystudio.com/listener for privacy information.
Sean Bruich, Senior Vice President of AI, Engineering and Data Science at Amgen, joins Barbara Kahn and Dr. Americus Reed, II to discuss how AI's rapid evolution is transforming industries—not by replacing humans, but by creating new opportunities that blend human expertise with advanced technology to drive innovation and efficiency. Hosted on Acast. See acast.com/privacy for more information.
On this episode of the Scouting For Growth podcast, Sabine VdL talks to Laurna Castillo, Senior Vice President of Product at CSAA Insurance Group, a AAA insurer serving millions of customers across the western United States. Laurna has become a leading voice in reimagining how the insurance industry – and entire communities – can build resilience in the face of escalating wildfire risk. On this episode, Laurna will share her journey, lessons learned from the frontlines of growth, and actionable insights for listeners eager to drive meaningful impact in their own ventures. KEY TAKEAWAYS The AAA was originally an automobile association focussed on making cars safer with advocacy for seatbelts, for example. Without seatbelts car insurance would be more expensive making driving less accessible to the average person. It's the same with wild fire, there a massive quantities of homes being lost every year and if we don't have these solutions for less homes being burned down by wild fire, it's going to be less accessible for the average consumer to live in places like California. Knowing where to start was our biggest challenge, but picking a direction and sticking with it, and recognising all the different facets that need progressing, we leant in when we recognised those. We've learned that people are overwhelmed. There's so much information out there, if you speak to your neighbour you might get one thing, if you speak to your local fire-chief you might get another. That was reinforced in our community engagements, as was the fact that trusted voices matter; people are most likely to trust the motivations of people they know rather than insurance companies. We've been leaning into this problem with this mindset for over a decade and it's becoming more of a strategic focus and imperative for us because of the increase in really large fires that are affecting a lot of properties. One of the most important issues is where to start, in terms of mitigation. The 0-5 foot ignition zone is the single most important factor. Te next is scalability, we need to rally around and give common standards and similar messages, that will help homeowners receive clear, consistent guidance. BEST MOMENTS ‘Do the next, best, right thing that's in front of you. If you keep doing that, eventually it builds up into a system of change and collective progress.' ‘I cannot emphasise enough how important partnerships are to this problem. They extend reach.' ‘The easiest way to have a wild fire resilient home is to build one, building one that's not resilient and trying to retrofit it is less optimal and not as easy.' ‘The single most important thing is clearing flammable material (fences, overhanging trees and bushes) from a 0-5 foot zone from the house.' ABOUT THE GUESTS Laurna Castillo is a forward-thinking leader and passionate advocate for innovation and sustainable growth. With a dynamic background spanning entrepreneurship, community development, and strategic leadership, Laurna has dedicated her career to empowering organizations and individuals to unlock their full potential. LinkedIn ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter LinkedIn Instagram Facebook TikTok Email Website This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
Send us a textJessica McDowell, Senior Vice President of North America Marketing & Digital Customer Success at TD Synnex, joins Joey Pinz to explore the future of channel partnerships. She shares her goals for the TD Synnex Inspire conference, including creating impact, fostering collaboration, and driving innovation. Jessica explains how TD Synnex is addressing partner challenges like cybersecurity, talent retention, and business growth—while also unveiling initiatives like AI Pioneers and Partner Link. Alongside professional insights, Jessica opens up about the role of discipline and routine in her personal life, showing how consistency and resilience power both her leadership and wellness journey.✨ Highlights:Tackling cybersecurity, human capital, and growth challenges for MSPs and partnersHow AI Pioneers is bridging the talent gap with real-world use casesThe importance of discipline, routine, and lifelong learning in leadership
Instant payments have officially entered the mainstream — but adoption is still uneven, and questions remain. How is FedNow performing more than a year after launch? What's driving momentum, what's holding institutions back, and what will it take for real-time payments to finally reach critical mass? In this episode of Banking Transformed, I'm joined by Bernadette Ksepka, Senior Vice President and Deputy Head of Product Development for the Federal Reserve's FedNow Service. We'll explore how instant payments are reshaping financial interactions, debunk some of the biggest myths surrounding FedNow, and examine how financial institutions — from community banks to major players — can leverage this infrastructure for competitive advantage. From new use cases and fraud prevention to the economics of real-time liquidity, this conversation offers a clear-eyed look at where the U.S. instant payments ecosystem stands today — and where it's heading next. If your institution hasn't yet activated “send,” this episode might just change your mind. This episode of Banking Transformed is sponsored by FedNow The FedNow Service is an instant payment infrastructure developed by the Federal Reserve that allows eligible financial institutions to provide 24x7x365 instant payment services to stay competitive and meet customer demand. The network currently has about 1,500 participating financial institutions headquartered in all 50 states. For more information visit https://explore.fednow.org/
What happens when simplicity meets AI on the world's biggest tech stage? In this episode, recorded live at GITEX Global in Dubai, I sit down with Sohaib Zaheer, Senior Vice President and General Manager at DigitalOcean, to talk about how the company is staying true to its founding vision of accessibility and simplicity while entering the age of AI. For years, DigitalOcean has been known as the cloud that “speaks the language of builders,” empowering developers and startups to innovate without unnecessary complexity. Now, with the launch of its Gradient AI platform and Cloudways Copilot, the company is bringing that same philosophy to AI development, helping teams go from idea to production-ready agents without huge DevOps teams or fragmented toolchains. Sohaib explains how DigitalOcean's unified stack is making AI agent development faster, easier, and more transparent. We discuss the startling statistic that 95% of AI projects never make it past the prototype stage, and explore how Gradient AI aims to change that through agent templates, debugging tools, and built-in guardrails. We also look under the hood at AI inferencing, GPU optimization, and why performance and cost efficiency still matter as much as cutting-edge innovation. If you have ever wondered how AI can become truly accessible, or how simplicity might just be the next big breakthrough, this conversation offers a grounded, real-world perspective from one of the most down-to-earth leaders in cloud technology. Recorded live on the show floor at GITEX Global, this episode is a reminder that great tech is not about hype, it is about helping people build, test, and create with confidence.