Podcasts about resume building

SummaryIn this episode, Jack Clabby and Kayley Melton discuss their conversation with Reginald Andre, a cybersecurity expert and CEO of ARK Solvers. They explore themes of mentorship, the evolution of cybersecurity businesses, the impact of AI, team culture, and community engagement. Andre shares his journey from aspiring English teacher to successful entrepreneur, emphasizing the importance of mentorship and personal growth in the cybersecurity field. In this engaging conversation, the speakers delve into the importance of mentorship, innovative teaching methods, and the role of AI in personal and professional development. They share personal anecdotes about mentoring students and children, emphasizing hands-on learning and real-world applications. The discussion also touches on the fun and insightful lifestyle polygraph segment, where the guest answers quirky questions that reveal his personality and approach to challenges.TakeawaysAndre is a natural mentor who emphasizes actionable advice.The importance of building a fantasy board of directors.Reginald's journey from CompUSA to CEO of ARK Solvers.The shift from IT to cybersecurity in business.AI's growing role in cybersecurity and business efficiency.Hiring based on personality and cultural fit over technical skills.Encouraging a culture of learning from mistakes.The impact of community engagement on personal growth.The significance of mentorship in shaping careers.Raising awareness on critical social issues like human trafficking. Mentorship can significantly impact a student's career trajectory.Hands-on learning is more effective than traditional lectures.Building a resume starts with taking initiative in school activities.AI can serve as a valuable tool for decision-making and mentorship.Creating a community around learning can enhance educational experiences.Students should actively seek internships and opportunities before graduation.Innovative teaching methods can fill gaps in traditional education systems.Personal anecdotes can illustrate the effectiveness of mentorship.Engaging with technology early can lead to better career prospects.Networking and building relationships are crucial for professional growth.TitlesMentorship in Cybersecurity: Lessons from Reginald AndreThe Evolution of Cybersecurity: From IT to AIBuilding a Strong Team Culture in CybersecurityCommunity Engagement: Making a Difference Beyond BusinessSound Bites"Andre is such a natural mentor.""I built my fantasy board of directors.""I had to pivot my business.""AI is not going to take your job.""I always leave him with something.""He was actually building his resume.""Everything has to be hands-on.""I would do Too Fast Too Furious.""You'd be tasked with AI education."Chapters00:00 Introduction to Cybersecurity Mentorship01:56 The Journey of Reginald Andre05:58 From IT to Cybersecurity: A Business Evolution11:55 The Impact of AI on Cybersecurity17:52 Building a Strong Team Culture22:05 Community Engagement and Personal Growth27:39 Mentorship and Impact30:21 Innovative Teaching Approaches34:04 Lifestyle Polygraph: Fun and Insightful Questions

Welcome to the daily304 – your window into Wonderful, Almost Heaven, West Virginia.   Today is Friday, Feb. 21, 2025. A tech center in Buckhannon offers a series of workshops to help you bone up on your employment skills…Snowshoe Mountain Resort celebrates its 50th anniversary with a look to the past and big plans for the future…and the WV Hive honors Wild Blue Adventure Company's owners as entrepreneurs of the year…on today's daily304. #1 – From MY BUCKHANNON – Are you searching for a new job, looking to amp up your employability factor or even kickstart your own small business? Well, you're in luck because the Fred W. Eberle Technical Center in Buckhannon will soon kick off a 10-week series of workshops to educate the local community on a variety of skills employers are looking for in an effort to create a more employable workforce. The workshops take place on Tuesday evenings starting March 11 beginning with Resume Building. Additional classes include subjects like CPR/First Aid Certification, Food Handler's Card, OSHA 10 Certification and more. Following the 10-week workshop series, participants and the local community can register to attend a Job Fair on May 22 with area businesses who currently (or will soon) seek personnel in a variety of industries.  Tap here to register for one or more “How To” Workshops at FETC. Read more: https://www.mybuckhannon.com/register-now-fred-eberle-to-host-free-workshops-to-develop-hirable-employees/   #2 – From CHARLESTON GAZETTE-MAIL – Fifty years ago, during Snowshoe Mountain Resort's first ski season, it took more than four hours to make the drive from Charleston to the state's newest ski area, accessed by following a series of twisting two-lane highways to a gravel road at Slatyfork leading to the top of Shavers Mountain. In its early years, the nearest available lodging was in Marlinton, 23 miles away. Patrons could look forward to libations at the Last Run Bar, Snowshoe's lone watering hole at the time Today, the resort's winter operation now includes 60 trails served by 14 lifts, hosting more than 300,000 skier/snowboarder visits annually. Lodges and rental condos on the mountaintop make more than 2,000 beds available to overnight guests and Snowshoe Mountain's Village encompasses 20 restaurants and bars and nearly a dozen shops. The resort now operates year-round with the addition of activities like mountain biking, while concerts and festivals bring in guests from near and far. As the resort celebrates its 50th anniversary, Snowshoe looks back on its early days while it continues to make exciting plans for the future.  Read more: https://www.wvgazettemail.com/outdoors/snowshoe-mountain-resort-reaches-50-year-milestone-makes-plans-for-the-future/article_5f8f6038-dcd7-11ef-85c1-db328d7bcbb4.html   #3 – From WV HIVE – Bill and Ashley Chouinard of Wild Blue Adventure Company and Aviator's Lounge at the Fayette Airport want you to not only fly with them, but also to stay at their grand three-bedroom residence available to rent for vacations and specialty events. In December 2024, the Chouinards were selected by a panel of judges as the WV Hive Entrepreneurs of the Year. Wild Blue Adventure Company was also one of 60 rural businesses selected by the Goldman Sachs 10KSB Program to participate in the Rural Advocacy Conference at the U.S. Capitol.  The parents of three started their aviation business venture with a smaller company in 2015, offering introduction to flight lessons and tailwheel endorsements. In 2019, the owner of another sightseeing flight company — Wild Blue Adventure Company — approached the Chouinards about acquiring his company. The deal included a vintage World War II Stearman biplane.  Ashley said one of the major initiatives this year is to promote the Aviator's Lounge so that the space can be utilized year-round. The setting is just minutes away from the New River Gorge National Park and Preserve.  Read more: https://wvhive.com/2025/02/owners-of-wild-blue-adventure-company-in-fayetteville-want-you-fly-and-stay-with-them/   Find these stories and more at wv.gov/daily304. The daily304 curated news and information is brought to you by the West Virginia Department of Commerce: Sharing the wealth, beauty and opportunity in West Virginia with the world. Follow the daily304 on Facebook, Twitter and Instagram @daily304. Or find us online at wv.gov and just click the daily304 logo.  That's all for now. Take care. Be safe. Get outside and enjoy all the opportunity West Virginia has to offer.  

Stay prepared, build your network, and take control of your career.Most of us know that career growth is important—but according to Catherine Fisher, we're thinking about it all wrong. It's not just about landing a job or climbing the ladder; it's about staying adaptable, building strong connections, and being proactive about opportunities before you need them.As LinkedIn's Vice President of Global Consumer Communications, Fisher has spent years helping professionals navigate an evolving job market. She says the biggest mistake people make is waiting until they're unhappy or unemployed to think about their next move. “Your network is like a garden,” she explains. “You have to tend to it constantly if you want it to thrive.”In this episode of Think Fast Talk Smart, Fisher joins Matt Abrahams to share practical, actionable strategies for staying ahead. From recognizing when it's time for a change to job crafting and personal branding, they explore how small but intentional moves can shape a career that aligns with your strengths and ambitions. Whether you're feeling stuck or simply want to future-proof your career, this conversation will give you the tools to stay in control and ready for what's next.This episode is brought to you by LinkedIn. Explore your job potential at Linkedin.com/jobs.Episode Reference Links:Catherine Fisher Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:10) - Signs for a Career Pivot (02:22) - Staying Proactive in Your Career (04:00) - Adopting a Growth Mindset (05:26) - Maintaining Career Motivation (08:07) - Using Job Descriptions for Growth (10:36) - Choosing the Right Skills (12:37) - Building a Strong Personal Brand (14:31) - Crafting Your Ideal Job (16:50) - Best Career Advice Received (17:50) - Career Lessons & Regrets (19:33) - Conclusion ********Become a Faster Smarter Supporter by joining TFTS Premium.

The Invisible Resume: Building Your Network as Your Greatest Asset

Thanks to our Partners, NAPA TRACS, Auto-Fix Auto Shop Coaching, and Today's Class Partnering with a recruiter isn't just about filling a position—it's about building a team that drives your business forward. In this episode, Kelly Cavanaugh, VP of Recruiting at Promotive, Brian Burris, Account Manager at Promotive, and Matt Fanslow, Shop Manager and Diagnostician at Riverside Automotive, share expert insights on attracting and retaining top talent in the automotive industry. Gain valuable perspectives from both a recruitment company and the shop level, offering a well-rounded view on hiring strategies, retention, and building successful teams. Dive into critical topics shaping the industry, including: Recruiting Strategies to attract top talent Retention Techniques to keep employees engaged Overcoming Ghosting in today's hiring landscape Resume Building tips for technicians Cultural Fit and why it matters in building strong teams Kelly Cavanaugh, VP of Recruiting, Promotive Brian Burris, Account Manager, Promotive Matt Fanslow, lead diagnostician and shop manager, Riverside Automotive, Red Wing, MN. Matt's previous episodes HERE Matt Fanslow Podcast: Diagnosing the Aftermarket A to Z Show Notes Watch Full Video Episode It's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com. Challenges in Hiring (00:02:56) Cultural Fit in Interviews (00:03:49) Pre-Screened Interview Questions (00:04:55) Working Interviews (00:05:52) Confidentiality in Job Searches (00:06:37) Reasons for Leaving Jobs (00:07:02) Culture and Career Opportunities (00:08:11) Balancing Work and Training (00:08:34) Investment in Training (00:09:11) Candidate Profiles and Training Willingness (00:12:56) Resume Building Assistance (00:17:09) Candidate Preparation for Interviews (00:18:34) Curious vs. Serious Job Seekers (00:19:39) Ghosting Phenomenon in Recruitment (00:20:47) Communication with Candidates (00:21:31) Understanding Candidate Excuses (00:23:19) Importance of...

In this episode of the Upenn Career Services podcast, we dive into Resume Jumpscare, tackling the most common (and easily avoidable) mistakes that can make or break your resume. Joining us is Lisa Giang, an experienced Career Services staffer, who shares invaluable insights on what every job-seeker should know to keep their resumes clear of red flags. Whether you're a student or a seasoned professional, this episode will guide you toward creating a resume that leaves a lasting impression—without the jump scares! Our theme music is “The Strip” by Mala, used under a Creative Commons Attribution license.

https://convocourses.net

Do I start from scratch? It's the most common question people ask when it comes to creating a winning resume for a future job. We did a deep dive into resume building with career strategist, Julie Bauke. Image Credit: Getty Images

As more retirees seek to reenter the workforce, it is crucial to know how to position yourself for success in today's competitive job market. In this episode, the Friends Talk Money team shares valuable insights on updating your resume effectively. With years of experience in your industry, focus on maintaining a concise and impactful resume. Highlight your achievements with quantifiable metrics and incorporate relevant keywords to make your resume stand out to potential employers. Listen to learn more!

As I revisited "Lives of the Stoics" by Ryan Holiday and Stephen Hanselman, I discovered a wealth of insights and practical philosophies that deeply resonated with me. From understanding the importance of being a willing participant in life to the power of endurance and self-restraint, the book offers timeless wisdom for personal growth. Each philosopher's life story and teachings provided valuable lessons on how to navigate challenges and live a virtuous life. Join me as I share the key learnings that stood out and how they can be applied to our everyday lives. Timeline:(00:00) - Introduction to Learnings(00:37) - Fate and Willingness(02:16) - Be Wary of Ambition(03:23) - Anger and Patience(05:13) - Training vs. Resume Building(10:04) - Action Over KnowledgeValue 4 Value Support:Boostagram: https://www.meremortalspodcast.com/supportPaypal: https://www.paypal.com/paypalme/meremortalspodcastConnect with Mere Mortals:Website: https://www.meremortalspodcast.com/Discord: https://discord.gg/jjfq9eGReUInstagram: https://www.instagram.com/meremortalspodcast/TikTok: https://www.tiktok.com/@meremortalspodcast

In this episode of the Second Act Success Career Podcast, host Shannon Russell delves into the transformative power of personal branding during career transitions. Shannon discusses how to create a personal brand that highlights your unique skills, experiences, and personality, making you stand out in a competitive job market. From establishing credibility in a new industry to showcasing transferable skills and building a robust professional network, Shannon provides actionable steps and expert insights to help you craft a compelling personal brand story. Plus, don't miss out on details about the upcoming BrandHer Workshop for an in-depth exploration and personalized guidance on mastering your personal brand.SHOW NOTEShttps://secondactsuccess.co/147Register for the BrandHer Workshop - Week of June 24th!------Get the FREE Career Change Planner to help you plan your next career move!https://secondactsuccess.co/plannerTAKE THE QUIZ!Is Now The Right Time To Change Careers? Take the Quiz! https://secondactsuccess.co/quizBook a FREE Discovery Call with host/career coach Shannon Russell - https://www.calendly.com/second-act-success/coaching-strategyLET'S CONNECT!Instagram - https://instagram.com/secondactsuccessFacebook - https://www.facebook.com/secondactsuccess.coTikTok - https://www.tiktok.com/@secondactsuccessAll the latest - https://secondactsuccess.co/linksFREE Resources - https://secondactsuccess.co/resources REVIEW & SUBSCRIBE THE PODCAST!

Episode 202—We're back from Spring Break! Join Michael and Natty this week as they dispel career myths from far and wide. Does your major determine your career? Is your GPA too low? Do internships even matter? We answer all these questions and more in this week's episode.Our theme music is “The Strip” by Mala, used under a Creative Commons Attribution license.

What was Lee Harvey Oswald up to in New Orleans between his failed assassination attempt against Retired General Edwin Walker in April 1963 and his trip to Mexico City in late September in pursuit of a visa to Communist Cuba?  What was the mix of motives that drove Oswald in these critical months prior to … Continue reading Lee Harvey Oswald and Edwin Walker Redux: Resume Building and Plotting in New Orleans, April to October 1963 →

Today I'm going to break down the following:How I would study for Step 2 CK to avoid a low scoreHow to maximize your retention for residency & trainingHow to build a resume & experiences the right wayHow to maximize your sleep in medical schoolWant to ask your own pressing question for future episodes? Ask them here!

If I can't trust you to do this little things how can I trust you on scene? We hear that question all the time. Well let's talk about the little things.

Kevoo Bandzz of the Kevoo Bandzz Hoops Podcast & Get a Bucket Podcast joins to talk Kentucky vs UNC, Kentucky getting the BIG, but early win in December and moving forward. (Segment Two) Jaron Ruth of Sidelines Sports Network joins to talk SEC Basketball, football transfer portal, and meaningless Bowl games. 

FanRun Saturday HR2 11.11.23 -Best bets -National headline games -Charity Pick em -Score predictions

Steve Pavlina talks about the challenge of choosing the right career Episode 1111: The Challenge of Choosing the Right Career by Steve Pavlina on Resume Building and Finding a New Job Steve Pavlina is widely recognized as one of the most successful personal development bloggers on the Internet, with his work attracting more than 100 million visits to his website, StevePavlina.com. He has written more than 1300 articles and recorded many audio programs on a broad range of self-help topics, including productivity, relationships, and spirituality. Steve has been quoted as an expert by the New York Times, USA Today, U.S. News & World Report, the Los Angeles Daily News, Self Magazine, The Guardian, and countless other publications. He's also a frequent guest on popular podcasts and radio shows. The original post is located here: https://stevepavlina.com/blog/2007/11/the-challenge-of-choosing-the-right-career/  Visit Me Online at OLDPodcast.com Interested in advertising on the show? Visit https://www.advertisecast.com/OptimalStartUpDaily Learn more about your ad choices. Visit megaphone.fm/adchoices

Steve Pavlina talks about the challenge of choosing the right career Episode 1111: The Challenge of Choosing the Right Career by Steve Pavlina on Resume Building and Finding a New Job Steve Pavlina is widely recognized as one of the most successful personal development bloggers on the Internet, with his work attracting more than 100 million visits to his website, StevePavlina.com. He has written more than 1300 articles and recorded many audio programs on a broad range of self-help topics, including productivity, relationships, and spirituality. Steve has been quoted as an expert by the New York Times, USA Today, U.S. News & World Report, the Los Angeles Daily News, Self Magazine, The Guardian, and countless other publications. He's also a frequent guest on popular podcasts and radio shows. The original post is located here: https://stevepavlina.com/blog/2007/11/the-challenge-of-choosing-the-right-career/  Visit Me Online at OLDPodcast.com Interested in advertising on the show? Visit https://www.advertisecast.com/OptimalStartUpDaily Learn more about your ad choices. Visit megaphone.fm/adchoices

President Joe Biden says he has no choice but to use Trump-era funding to build the wall on the southern border. We look at the struggle to support Ukraine from inside the Pentagon. Plus, Russian diamonds, Ugandan politics, and we meet Russians who have fled to Armenia to avoid Putin's reach.

We all love our jobs, bosses, companies, etc – but at some point, it may make sense to move on to the next career opportunity.  Well, that opportunity will need a resume and while you may be tempted to use ChatGPT – here is one big reason may want to revise that Microsoft Word, Google Doc or more fancy platforms for resumes – yourself.  What is it? Keep Listening.  Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to prevent fraudulent payments, regulatory fines or bad vendor data. Check out my new Vendor Process Training Center for 149+ hours of weekly live and on-demand training for the Vendor team.  Subscribe today to be entered in the subscriber-only monthly drawing to win a free Putting the AP in hAPpy Coffee Mug.   Links mentioned in the podcast + other helpful resources:    IOFM APP2P Fall Conference 2023:  https://events.iofm.com/conference-fall/ Vendor Process Training Center:  https://training.debrarrichardson.comVendor Validation Reference List with Resources Links: www.debrarrichardson.com/vendor-validation-download (Get 25% Discount on the Global Vendor Registration Numbers)Vendor Master File Clean-Up:  https://www.debrarrichardson.com/cleanupYouTube Channel:  https://www.youtube.com/channel/UCqeoffeQu3pSXMV8fUIGNiw More Podcasts/Blogs/Webinars www.debrarrichardson.comMore ideas?  Email me at debra@debrarrichardson.com Music Credit:  www.purple-planet.com

Shaina Keren discovered her path in life, and it has led her to become a career coach. She's a master at drawing out the best in people and discovering how to shape those skills into their career of choice. Her first decade of working life was spent in education, so she's experienced changing directions at unexpected times. Listen in to learn more about her tips for personal discovery and resume fixes. Episode Highlights:Shaina Keren is a career coach, but her path to this point was not a straight one. She spent the first decade and then some as a teacher in the education field. After some intense self-reflection and research, she found herself connected with Nicholas Lore, the author of The Pathfinder, and on her way to becoming the brilliant career coach she is today.When it comes to mentors, Shaina has grouped them into three categories. There is the kind you'll never meet, the kind you pay to meet, and the kind that are “right at the top” of the hills you find yourself wanting to climb. Her two most notable mentors have been Nicholas Lore and Jacob Engle. Each has guided her along her journey as a career coach. Shaina offers many pieces of advice for those looking for the right career for themselves. First, imagine your ideal self outside of the constraints of your current reality, then figure out what you take from that image and make it work in the real world. Next, just take a personality test. There are plenty of free quizzes available, and they can work well as a tool to self-discovery. Finally, your resume should not be your whole life history. Tailor your resume to the positions to which you're applying. Episode Links:ShainaKeren.comCareer QuizLinkedInBooksThe Choice by Dr. Edith EgerThe Pathfinder by Nicholas LoreI Will Teach You to Be Rich by Ramit SethiFollow The Digital Marketing Mentor: Website and Blog: thedmmentor.com Instagram: @thedmmentor Linkedin: @thedmmentor YouTube: @thedmmentor Interested in Digital Marketing Services, Careers, or Courses? Check out more from the TDMM Family: Optidge.com - Full Service Digital Marketing Agency specializing in SEO, PPC, Paid Social, and Lead Generation efforts for established B2C and B2B businesses and organizations. ODEOacademy.com - Digital Marketing online education and course platform. ODEO gives you solid digital marketing knowledge to launch/boost your career or understand your business's digital marketing strategy.

Cal Newport talks about the why doing less is more impressive Episode 1059: Debunking the Laundry List Fallacy: Why Doing Less is More Impressive by Cal Newport on Efficiency and Resume Building Cal Newport is an Associate Professor of Computer Science at Georgetown University, who specializes in the theory of distributed algorithms. He previously earned his Ph.D. from MIT in 2009 and graduated from Dartmouth College in 2004. In addition to studying the theoretical foundations of our digital age as a professor, Newport also writes about the impact of these technologies on the world of work. His most recent book, Deep Work, argues that focus is the new I.Q. in the knowledge economy, and that individuals who cultivate their ability to concentrate without distraction will thrive. The original post is located here: https://calnewport.com/debunking-the-laundry-list-fallacy-why-doing-less-is-more-impressive/   Visit Me Online at OLDPodcast.com Interested in advertising on the show? Visit https://www.advertisecast.com/OptimalStartUpDaily Learn more about your ad choices. Visit megaphone.fm/adchoices

Cal Newport talks about the why doing less is more impressive Episode 1059: Debunking the Laundry List Fallacy: Why Doing Less is More Impressive by Cal Newport on Efficiency and Resume Building Cal Newport is an Associate Professor of Computer Science at Georgetown University, who specializes in the theory of distributed algorithms. He previously earned his Ph.D. from MIT in 2009 and graduated from Dartmouth College in 2004. In addition to studying the theoretical foundations of our digital age as a professor, Newport also writes about the impact of these technologies on the world of work. His most recent book, Deep Work, argues that focus is the new I.Q. in the knowledge economy, and that individuals who cultivate their ability to concentrate without distraction will thrive. The original post is located here: https://calnewport.com/debunking-the-laundry-list-fallacy-why-doing-less-is-more-impressive/   Visit Me Online at OLDPodcast.com Interested in advertising on the show? Visit https://www.advertisecast.com/OptimalStartUpDaily Learn more about your ad choices. Visit megaphone.fm/adchoices

If you're in the market for a new job (or considering it!) This week's mini-workshop is for you. From prepping your resume for cold outreaches to leveraging your network to find interesting opportunities, we honed in on the ultimate goal: making sure a real human considers you for a role! We dove into how to make sure your LinkedIn gets in front of the right people and I shared my hot take on how friends & family could be the secret unlock when it comes to finding your next opportunity. If you're looking for a role or hiring soon head over to LinkedIn & check out the comments on our live session. Tons of opportunities and powerful networking happening over there - you never know who might be a great fit for your team! I am a little biased but trust me, if they're joining Coffee With Kim they're bound to be a go-getter! Notes:07:58 What To Know About AI and Resume's19:25 What To Avoid On Your Resume25:48 Must Have's On LinkedIn29:11 Crafting Your About Section Properly32:45 The Biggest Missed Opportunity In Job Hunting36:49 The 3 D's Of Networking42:00 Hot Take On Leveraging Your NetworkIf you loved this episode you should check out this episode Perfecting Your ResumeIf you enjoyed today's episode, please:1.) Sign up for notes at copymyhomework.com for a full list of resources, links and recommendations listed on today's episode.2.) Post a screenshot of the episode & tag me on LinkedIn or Instagram @kimkaupe so we can talk about your favorite parts!3.) Leave a positive review (shameless, but someone's gotta say it right?!)4.) Subscribe for new episodes every Tuesday on your favorite podcast app. Connect with Kim over on the socials!Instagram + TikTok: @kimkaupeLinkedIn: https://www.linkedin.com/in/kimkaupe

This week on Krewe of Japan Podcast... the Krewe sits down with Kasia Lynch of Ikigai Connections to talk about finding your ideal Japan-related job in your home country. How do you find these Japan jobs? What are some tips and tricks to polish up your resume to make you stand out above the rest of the candidate pool? Is Japanese proficiency REALLY required? All your answers RIGHT HERE, and so much more!------ About the Krewe ------The Krewe of Japan Podcast is a weekly episodic podcast sponsored by the Japan Society of New Orleans. Check them out every Friday afternoon around noon CST on Apple, Google, Spotify, Amazon, Stitcher, or wherever you get your podcasts. Want to share your experiences with the Krewe? Or perhaps you have ideas for episodes, feedback, comments, or questions? Let the Krewe know by e-mail at kreweofjapanpodcast@gmail.com or on social media (Twitter: @kreweofjapan, Instagram:@kreweofjapanpodcast, Facebook: Krewe of Japan Podcast Page, TikTok: @kreweofjapanpodcast & the Krewe of Japan Youtube Channel). Until next time, enjoy!------ More Info on Kasia Lynch & Ikigai Connections ------Ikigai Connections WebsiteNihongo Jobs Job BoardIkigai Connections on IGIkigai Connections on TwitterIkigai Connections on LinkedInIkigai Connections on YouTubeIkigai Connections on Facebook

This Episode is Sponsored by: Dandy | The Fully Digital, US-based Dental Lab‍For a completely FREE 3Shape Trios 3 scanner & $250 in lab credit click here: https://www.meetdandy.com/affiliate/tdm !‍‍Guest: Amy MurrayBusiness Name: Dental Practice Management AgencyCheck out Amy's Media:‍Website: https://www.dentalpracticemanagementagency.com/‍‍Other Mentions and Links:University of TampaEaglesoftIndeedDISC AssessmentMarissa NicholsonDental IntelBraving Video - Renee BrownShrekUnreasonable Hospitality - Will Guidara ‍‍Host: Michael Arias‍Website: The Dental Marketer Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍Join this podcast's Facebook Group: The Dental Marketer Society‍‍My Key Takeaways:Try not to talk over your patients! Instead, be an active listener to really hear the issues and concerns they have.Resumes only show technical qualifications, so always request a cover letter from applicants to really hone in on values and personalities!Always acknowledge patients when they walk in the door! Even just a smile and a wave can make all the difference.Engaging workshops and motivating projects are essential to an effective team meeting system.Having a third party coach that can see your practice from a bird's eye view is a valuable asset!‍Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes! [Click here to leave a review on iTunes]‍p.s. Some links are affiliate links, which means that if you choose to make a purchase, I will earn a commission. This commission comes at no additional cost to you. Please understand that we have experience with these products/ company, and I recommend them because they are helpful and useful, not because of the small commissions we make if you decide to buy something. Please do not spend any money unless you feel you need them or that they will help you with your goals.This Episode is Sponsored by: Dandy | The Fully Digital, US-based Dental Lab‍For a completely FREE 3Shape Trios 3 scanner & $250 in lab credit click here: https://www.meetdandy.com/affiliate/tdm !‍Thank you for supporting the podcast by checking out our sponsors!‍Episode Transcript (Auto-Generated - Please Excuse Errors)Michael: Amy, how's it going? Good, how Amy: are Michael: you? I'm doing pretty good. Thanks for asking. If you don't mind me asking, where are you located Amy: right now? I'm actually in Highlands Ranch, Colorado, so right outside of Denver. Michael: Nice. Okay, wonderful.So if you can tell us a little bit about your past, your present, how'd you get to where you are Amy: today? Well, let's see. I've been in dentistry 25 years. Um, how much time do we have? So I've been in dentistry five years and it's pretty exciting. I started off as a dental assistant and then I moved my way over into administrative roles.So I was a treatment plan coordinator, receptionist, financial coordinator. Moved myself up to an office manager, decided at one point in my life I wanted to go back to college and get my bachelors degree and become a dentist, and that didn't work out very well. I actually fell in love with the topic of sociology applied sociology's degree in as soon as I graduated from University of Tampa Dentistry Concierge in Tampa.Absolutely loved it. Um, from there I had an opportunity to move to Colorado and became a technology advisor. So I'd go into dental offices, I would teach about eaglesoft conversions, um, digital CAD cam training. And then from there I started my consulting role, uh, took a little bit of a time, a break and works for a sleep apnea company for devices and integrations into practice.And now I'm back dental coaching and consulting. Okay. Michael: Wow. So you were able to, you did technology training? Amy: I did, Michael: yes. Okay. Wow. So that's interesting. A a lot of this. So then go back to applied sociology. That's what you started falling in love with more. Why? Amy: Oh, well, I took a class in inorganic chemistry, not once, but twice.And so we didn't agree with, I took a class cause I had to in sociology. My PE professor walked in and, uh, he didn't look like a normal professor. And so I, I sat back and I opened myself up to this class. And what I loved about it is that it allowed me to learn more about, race, ethnic background, gender, um, age.And it really breaks it down into how societies work and how they function with one another. And it's so applicable as to what I do today. Okay. Michael: Okay, so then, so what you do today, how does those two mesh together? Amy: How do they correlate? Well, you know, every day as a dental consultant is something new. So in saying that, I have wonderful clients that I work with.They're, they're, they're the best in the business, I feel. And what I love about them is they are female, they're male, they're different age brackets. They come from different backgrounds and they're personal influences. Their professionals, where they went to dental schools, where they did their undergrad.And so having this sociology background, I can help in understanding how they wanna grow their business and also the element of their team member. Team members come from so many different backgrounds. It's like a melting pot. So to be able to really understand them and the ways of communication and how different cultures, genders, ages, blend, that's how you get a beautiful practice.So that's how I see they've kind of correlated. Michael: Mm-hmm. Okay. Gotcha. So this all kind of stems. From the, so how does that apply when you're hiring, I guess a team, you're finding a team member, you're looking for them. We don't, I mean, do we wanna look at their like, oh, okay. Tell me more about your upbringing, or how does that work?Amy: So, you know, it's quite interesting. I love the hiring pro, uh, process that we do with the agency. Uh, we place an ad, it's typically on indeed, When, um, individuals are applying, we do ask for them to place a cover letter, because a resume only shows me where you work and what your job responsibilities are.A cover letter is huge. That's you telling me with your verbiage, who you are, where you excel, what's your background. I, I love a cover letter. That's just wonderful for me. After I received that, I actually called the doctor, or I call the applicant, and the first question I ask them is, tell me a little bit about yourself.Such a really simple question. However, it's a very powerful, whenever I ask that question, I'm not really focusing on the personal, I wanna hear about your business. I wanna hear how you've, you know, grown your career. Where are you at, things of that nature. Then I'll ask for them, what's important for you in a dental practice to be a part of a team?What is important to you? So I capitalize on those things. From there, I actually ask them if I can send them what's called a DISC assessment. And the DISC assessment actually helps me learn what is the best way that they like to communicate. Michael: Okay. So there's like a system to it, a strategy. Yeah, very much so.When it comes to the cover letter to you, what are things you look at where this is a wonderful, like this is should be framed, cover letter or one that's like, this is nothing, this doesn't tell me anything. Amy: Wonderful, wonderful. Uh, question. So in a cover letter, what I wanna look for is a, that you can spell.That's huge. Right? And grammatically, you know, actually how to place those punctuations. Cause think about it, in our industry right now and dentistry, we do a lot of emails, we do a lot of text messages as well. So grammatically, uh, you wanna be on point. Also, you wanna have a beautiful tonality as well. I want something that's really strike me.So what are the words that you're using?What wrong, uh, verbiage and powerful words are you putting in there for me to be like, okay, this person actually has like, much better, much better, has stepped up the game. So that's what I look for. Michael: Okay. Now, so it doesn't, there's no length that you're also looking for like, oh, it has to be like 10. Amy: Oh, no.Now I always say, show me what you have. Show me who you are and why is it that you are wanting to apply for this position? Michael: Okay, that's interesting. So then you, after you decided, we rewind a little bit back to you, you went to apply sociology, you learned, and then you decided to go into some positions where you're, you know, teaching technology a rep and things like that.And then you switched to consulting. Amy: I did. Why I did, I was actually in a training class. I was training a, uh, software and I had this beautiful person named Marissa Nicholson join in on my training. I had no idea who she was. Uh, her client and her, um, team members. She took me aside afterwards and she says, oh my gosh, you had such a plethora of knowledge, not only about the software, you were giving tips and tricks about how to run an administrative role.I said, yes. I said, well, that's what I used to do in my past. And she says, have you ever thought about dental coaching and dental consulting? I was flabbergasted. I said, wow, you think that I'm good enough for that? She says, I think you're amazing. Okay. And so we started working together at that point. And it's been a beautiful friendship and a professional relationship since then.Michael: And so that was the kickstart, the inspiration, the motivation to go into that? Yes. Very interesting. Yeah. Now, when it comes to an administrative role, you said, because that's, I would say that's your forte. Wouldn't that be your area of expertise? Yes. Amy: That, uh, preservation of culture in the practice.Communication. Oh, yes. Michael: Okay, so when it, well, two questions, but the first one, when it comes to an administrative role, break it down for us. What are some things we need to absolutely have to create that system for an administrative role? And then what are some things that are not as important that we feel maybe are highlighted too much in social media or other stuff?Amy: Mm-hmm. That's a good question. Uh, I would say for an administrative role, what's super important is for somebody, To greet patients, answer the phone with a smile, put a smile on your face, you change your physiology. It's amazing the verbiage and the tonality that comes outta your mouth. So I always think that it's somebody who is charismatic, who's very positive, who wants to be there, and who wants to be a team member.They want to learn from there. I would say open communication. I feel as though in our administrative roles right now, we don't have a lot of people that are considered active listeners. We have a lot of people that want to talk over, talk over the patient. The patients are calling you because they need you, and you need to be the active listener.Ask powerful and appropriate questions. Make sure that you're hearing what the patient has to say. Repeat back to the patient what you heard them say to make sure you're capturing it so eloquently, and then take care of what the need is that the patient's asking for. Michael: Gotcha. What powerful and appropriate questions can you like prep us for that normally happen?Amy: Definitely. I always like to, first I thank patients who call, so if it is calling Dr. Speedo's office, you wanna greet them and you wanna say Thank you for choosing Speedo Family Dentistry. This is Amy, I can help you. It's powerful in that introduction because A, it identifies you know who I am. Thank you so much for choosing.If you could choose anybody, and I'm the person that's gonna be able to help you. From there, I like to ask them. Well, typically at that point they tell me what it is that they need. Mm-hmm. So I'm quiet and so it's appropriate for me to ask the next question. I always like to ask, are you a patient of record?And if they say Yes, I've been there before, that's awesome. If they say, no, I've never seen this dentist before. I said, that's great. Welcome to your new dental home. I'm very happy to take care of you. How can I best support you? Or how can I help you? Mm-hmm. And then from there, again, I'm an active listener.I listen to what the patient says and what it is that they need. If they're calling for a traditional profi appointment cleaning appointment, or if they need to get in and have their emergency met, then I'm asking a more key question. What are you feeling? Can you describe to me what location of the mouth is it?So I like to ask all those fun key questions. It's like an onion. You wanna pull back the layers and keep asking and asking until you get exactly what it's. Michael: Nice. Yeah. I feel like sometimes Amy, I remember when I was in the front, sometimes it would be like I'm rushing it, you know what I mean? The phone drinking, somebody just walked in and I'm like, okay, even though we have another front office.And so when it comes to asking questions, it, two things I feel like it made me realize is one. I'm rushing it. And then the second it's like, Hey, how's everything coming along? Is it good? Is it bad? I'm, I'm giving them options to answer instead of being comfortable with the silence. So how can we be better with, comfortable with, you know what I mean?Like asking 'em a question and then shutting up. And then the second thing would be, um, how do we handle not rushing it? Amy: Definitely not rushing am it's, it's hard, right? That's a double-edged sword, especially being in, um, a very busy practice. Uh, as an administrator, you have people walking in, you have people giving you handoffs from the back.Uh, you have other lines that are ringing. I always like to say that when a patient walks in, you should acknowledge them, acknowledge them with your eyes, even if you're on the phone, acknowledge 'em with their hand, um, and smile. So they know you're gonna be with them momentarily. What's most important, especially if there's a new patient on the phone, you never, ever, ever want, stop that conversation.That's why I initially asked in the beginning, are you a patient of record? Are you a new patient? If they're a patient of record and I have all these other things that are happening, I'm very candid with the patient of record and say, you're extremely important to me. Could you please tell me what I can do to help you?And then if it's something that I can call them back, I will gladly take their number and let them know I will call you back in the next five to 10 minutes. You gotta hold it to your word though. Mm-hmm. You gotta call him back five to 10 minutes. If it's a new patient, I'll simply roll through and do what I need to do.Um, I also would hope that I would have strong enough administrators and team members that are cross trained, that if I'm focused on something, they can also help. But I believe that if you just simply smile and acknowledge and let people know, they generally get that queue and know that you'll be with them as quickly as possible.Michael: Gotcha. Okay. So it involves also like. Letting the team members know, kind of Right. Maybe would you recommend like having like a, a signal or something when you're feeling like, okay, I have too much going on, and, you know, or, or what do you think? Yeah, Amy: yeah, you could actually, I mean, we use this for hygiene all the time with the agency, which I love.We have, uh, different colored cards. So what that means is we have green, if things are going good, there's, there's no. There's, there's not a lot of time that are on this phone call. We have yellow. Yellow is like, Ooh, this is a little bit tricky. Patient's asking a couple of questions, and then we have Ray, oh my gosh.They have a whole lot of things that they wanna get across to us. So what you can do is you can have those series of cards and as somebody walks up without you mouthing anything, miss what the patient's saying. You can easily slide over a card and, and so they know. Mm-hmm. Now that's a visual cue, and then they can know that if it's yellow or red, hey, I need to take care of this patient.Our administrator is really focused. Michael: Gotcha. Okay. I like that. The card situation. Yeah. I feel like whenever you're stuck in a situation when you're with a team and you're having a hard time, there should be like a signal or something. Okay. You know what I mean? Yeah. Yes. Amy: Yeah. There totally should be. There should be.So, yeah. Uh, we help our teams with that, so it's just a fun idea. Michael: Nice. That's wonderful. And so then you also mentioned one of your area of expertise is maintaining the team culture. Mm-hmm. And so first, how do we even. Find the, like I, for example, I'm just gonna give you an example. Like if I go, Amy, I want my culture to be happy.Do we do, how do we go from there? What do we figure Amy: out? So of course I'm gonna ask you what does happy mean to you? Like, give me some more words. That's just a real general, um, description. So I said, give some more words, more specific. Are you looking for team members? Are you wanting to preserve something that people are excited to come to work day?That you're gonna be excited to, um, I don't know, answer the phone every day, things of that nature. Right. So the way that we go about preservation for positive culture in a practice is we actually do what's called observation. With the agency, which I love because this allows us to be able to float from front to back.We watch admin side, we watch our das with our doctors, we watch hygiene, and we do this because there's certain key words that we want to see how the teams are interacting with each other and then also with the patients. So that's huge. not only do we do the observations and we're very candid, we give great feedback, constructive feedback to our team members and to our doctors as well to accelerate that.We also provide monthly team meetings. Which, uh, we, as the business coaches and consultants, we run those. And what I love about them is that we have an agenda. We do fun workshops, we focus on communication. We do disc presentation, so we'll take disc off of everybody and we'll do a fun presentation on that.Um, we'll actually talk about better strategies of how information is given and received by team members as well. Michael: Okay. So then when it comes to the observation part, what are some things you've seen that you can share with us? Like the three most common, this is what happens and this is the solution for why we can stop making that happen when it comes to a problem.Amy: Yeah, so definitely one of the things that we like to observe is the handoff. Those are critical, right? We like to know exactly, uh, that. Hy I'm gonna use hygiene, for example, if that's okay. Mm-hmm. Hygienist is in with the patient, right? It's a very, uh, it's like a dance of a relationship, right? The, the patient is gonna tell the hygienist more than they're gonna tell the doctor sometimes.So what we like to do is we like to have the hygienist, uh, after they do it, the tore of the mouth. That they specifically write down things and they also tell the patient, Hey, you, I'm a little bit concerned. I see some things here, but let's confer with the doctor. When the doctor comes in. It's important, doctor. It's still great for the hygienist to say, you know, uh, Dr. Sido, today we're seeing Mrs. Jones, and what I saw with Mrs. Jones was X, Y, and z. I'm curious about this. Could you please take a look at this and then to go in if there's perio concerns or anything of that nature? there, the doctor's gonna do their dance, but the doctor is listening to the hygienist.That's the beauty of it, right? That the hygienist is actually pointing out areas. And from there, what I love is that the doctor is gonna confer. Yep. You know you are exactly right. I see what you're seeing. Let's go ahead and get this patient scheduled. I'll see you in the next week, two weeks. There's a time and urgency.That's that appointment. So now the patient's, not the patient has heard what they need to have done. Not once, but twice. And then the third time is when they're handed off from the hygienist to the administrator. So the patient is now hearing what they need three times. This is a beautiful dance because us as humans, we don't listen to things.We don't grasp them one time. So by the time we're ready to get appointed, we're now hearing it three times and we know that is an urgency because the doctor has placed that. That really helps in the scheduling of practice. Michael: Mm. It helps finalize it, right? Yeah. Yeah. Like to, to get it in there. Interesting. So do you ever feel, Amy, when you're doing the observations like. Team members act or perform kind of thing in front of you, right? And then they go back to like, because I mean, somebody watching, somebody's watching me. So I'm like, I gotta turn it on. And then maybe like somebody else is like Amy, he really doesn't act like that around here.He just, you know what I mean? Does that happen? Amy: Oh, it happens all the time. Happens all the time. Um, a lot of times myself, uh, Marissa and Nicholson and Chris Hamal, the main coaches, uh, we actually don't do a lot of the observations. We have our administrators, we have two administrators, uh, Jamia and Alexa, who actually go in on our behalf because we know how our team members act.So if it's a different set of eyes, they might get a different reaction as well. you know, we're humans, so we go straight into our automatic, it's what we know. And if we know that somebody's watching us, like you said, we can step up our game a little bit and then we kinda fall back. Um, we definitely go in.We try not to let everybody know that we're coming in so we can actually see them in their natural, uh, capabilities and where they land. Some of the times it's inevitable. If they see us, they see us. Uh, but a lot of times what we do like to do is kinda go in on the stealth mode and a different set of eyes.It might get a different return. So Michael: yeah. Okay. That's interesting. So then how can we main, we figured out how we can find the culture. How do we maintain it? Amy: Maintaining. So it's critical to have those monthly team meetings. A lot of offices, the moment you say, oh, let's have a meeting, all of a sudden people are like, no, I don't wanna have a meeting.Cause it's just by PowerPoint or there's people complaining and that's no fun, right? Mm-hmm. Uh, so I always like to say team meetings need to be motivated. Be transparent with your team about your numbers. We use a great digital software platform, Intel, and I love dental Intel. It only works with certain softwares, however, it will take within that software and put it in a dashboard, um, metric.so doctors are really transparent with their teams and you're gonna get the best outta your teams. Now, they're also held accountable for daily goals. For DR. And hygiene as well. from there I always like to do what I like to call personal and professional check-in, so gimme one one of each and everybody around the room does that.And I love it because a lot of times our teams don't have time to get to know each other, so everybody shares something great that's happened with them personally and professionally. Very clear about numbers. And then I'll actually bring in a workshop. Workshops are huge. You can go on YouTube and actually Google different type of inspirational videos.Brown is one of our. And you can pull from what she's saying and you can actually make that into a really small workshop. Ask your team powerful questions, have them work together and that is beautiful. Cause at the end of the day, you're preserving that culture cuz you're teaching everybody how to properly communicate.Michael: Yeah. What have been some amazing workshops that you've done, Amy? Well, I Amy: love disc. Disc is my favorite. When we make it really fun, we actually use the movie Shrek as a part of our disc presentation. Mm-hmm. Because, uh, you have the dominant person, you have the other person who's very interactive. You have the one that needs and the one that needs consistency. And, uh, so this has to be my absolute favorite. Second would be braving, uh, by Brene Brown. Mm-hmm. It's actually teaching everybody how to trust a team member and how a person needs to be what's called a vault. And when you tell somebody something who is a bolt, you know that they are gonna take whatever you say, to their grave.And so I love that one as well. And it's really learning how to trust one another, which a lot of times is a work in progress. Huh? Michael: Can you give us some steps right now on how we can tell our team, like you, you need to trust, you need to trust Suzy Bell, like, you know what I mean? How can we, yeah. What are some things we can do?Amy: Well, definitely I always say if you have an upset with somebody, you have to go directly to that person, right? And you have to clear the air. A lot of times it's very difficult to do. We do teach people how to do that so they feel comfortable in their own skin and to be able to go to that person. We also like to talk about how in breathing that it's super important to know that. When you set that positive culture in the practice and you know that I can go and I can talk to this person, and this person is not going to, uh, take what I say, take it outta context, share it with other people, um, we teach them that you'll have a beautiful friendship and professionalism for the rest of your life.Right, and it's really, it's learning to like and love each other. And that disc plays an important role because it's how, how can I read that person? Are they very direct? Are they mostly like a high, they're not. Listen, So it's really understanding the disc part and establishing those parameters and boundaries, um, for giving in, receiving information, and the, the three all work together, so Beautiful.Michael: Nice. When you do these workshops and assessments, or even before that, what do you do when you notice there's a team member who you're like, you don't fit, man. Like, you just don't, you're. You're negative or something. Like what? What happens with that? Amy: Ooh. Those are what I like to call crucial conversations.Mm-hmm. Right? Mm-hmm. Uh, you even see it outside of the team meeting, you can pretty much pick it up pretty quickly, right. Um, what I like to do, always like to believe in the beauty of everyone. I will ask the doctor if it's okay for me to take that team member aside and really one-on-one. I'll ask the team member, are you doing okay?That's the first thing I'll ask them. If they say, yes, I'm doing fine. Say, okay, well I've noticed that there's a little bit of, um, you're not being your best self. And what I mean by that is I see so much beauty in you. How Courtney does that sound right? Me? Just saying that I see the beauty in you. It's true though.Cause look, I just said it to you and you smiled and you left. Mm-hmm. Right? Made you feel good. I see the beauty in you and I can see that you are so much more than what you're giving right now. So how can I get the very best out of you? And usually once I do that, even if you are the highest in their D category of dominant.I can get a pretty good response back and I kinda figure out what's going on with them. Michael: Gotcha. Also, you normally see that in the dominance. Like people who are like I, you know what Do you think it's that? Because it's like somebody else is coming into here and I run it kind of thing? Or, or no? Amy: Oh yeah.Oh yeah. Some of the highs, I love them. Each category has a special place in my heart, but the highs, they're gonna tell you what they need and what they want and everything else just doesn't really matter to them. It's okay. They have a special place in this world. to teach them to be more open and better communicators.That's where I kind of land when I ask them those questions. Michael: Gotcha. I have a question for you then, because I guess what do you do when, what is the best way, if you can tell, like the listeners, this will help facilitate the coach coaching consultant team or coaching consultant practice. So much easier if you do these steps.If you don't, you're gonna put the blame on me, or you're gonna put the blame on somebody else. You're just not gonna see the results you want. What would help Amy: with that? Well, I would say definitely, uh, look at a dental coach, right? They are, I know a lot of doctors are like, gosh, you know, I have, I have so many overhead expenses, and, and it can be costly.I understand that. Hiring a dental coach is taking a third party person who is actually looking for the betterment of you for the betterment of your practice and keeping your team sustainable. And that's huge. I feel as though, uh, bringing somebody on board who has the outside perspective that can look in and be very honest with you.I am honest with all of my clients. Good, better, indifferent at the beginning of our relationship. I tell them at times, you may not like what I'm gonna say, and I understand that I am looking out for the betterment for you guys to be successful. I always tell my my wonderful clients as well, I, I don't plan on being with you forever and ever.Amen. I'm gonna teach you the tools and I want you to fly, and if you need me to come back to redirect, I'm gonna be there. but we are together for a period of time. So a lot of times doctors think, oh my gosh, I'm gonna get this consultant. They're gonna be with me forever. And sustainability and financial agreements, um, our agency doesn't operate like that.Again, we will, uh, teach you how to fish and then we want you to go up and be completely successful and we'll always be your biggest cheerleaders. Michael: Okay. So it's mainly like the communication that you want. All the time. Right to, yeah. Let them know like, hey, yeah. Be, because I remember we, we would have a lot of coaches and consultants, like even with Somewhere, I'm like, where do you come from?Like, you know what I mean? Like, I've never heard of some of these before. Like I'm just like, where are you? Right? And so I never knew what they did in the sense of, oh, now we're just taking Medicaid or Medicare. You know what I mean? Now we're just doing something else. And I would see them kind of run through the door.And I remember our office manager sometimes or other people, they'd be like, yeah, you know what, they don't know what they're talking about. Yeah. They're not gonna come in here and fix it. And I'm like, maybe if we were more flexible, it would've worked. Or maybe if they knew what they were, you know what I mean?Kinda Amy: thing. Yes, yes. It's very, very true. It's very, very true. I always love to give team members, I always like to let them know I am joining to help you grow. A lot of times when team members hear the word consultant or business coach, they automatically think that they're not gonna have a job.And that's scary. So of course their defenses are already up. So when Chris, Marissa, or myself go into a practice, we always introduce us who we are. I give them my background. I always say to administrators, I used to do what you did. I know how important your role is. Mm-hmm. And I'm here to help you.You had three things. Three things you love in this practice, tell me. And then they'll tell me. I said, okay, if you had three things that you wanna make better in this practice, what are they? And I asked every single team member that question, and let me tell you, nine times outta 10, they're all saying the same thing.They might say it differently, there's a common thread. And that's when I typically take that common thread back to the doctor and I say, okay, so this is what I'm hearing. This is what I'm seeing. But I like to let the team members know that I'm there for them. I want them to grow and for them to be successful.Michael: Mm. Okay. I like that. Three common things, you know what I mean? Yeah. Especially if they're all like, what's this one person? Then, you know, like, ok, then we gotta get rid of that one person. Whatever. Interesting. I'm kinda ok. Yeah. Yeah. So these next questions are just to get into the head of someone who isn't totally involved on the clinical side of dentistry, working every day in the mouth, right?Yeah. What would you like to see more from a dentist? Amy: Oh goodness. What I would love to see more from a dentist is, Look at your team members, be appreciative of your team members, and know that they are there every day, day in and day out to make you better and to support you. I think a lot of times as dentists, we overlook that.They are so worried about, um, overhead, right? Getting more new patients. How do I market myself better? There's so many things that they're thinking of, and a lot of times we really don't look inside and we really don't appreciate the team that is supporting us and helping us grow. So what I mean by that is I always tell my doctors once a quarter, do an activity with your team.Show them how much you appreciate them. My goodness. Um, order, coffee, things of that nature. It's the small things that really mean a lot. one workshop that we do, it's really great, we talk about value, um, morals and values, and I learn while the doctors there, what their team member values. And some of the times the doctors sit back and they're like, I never knew that that's what they needed.That's what them going in the day. So I, I feel as though that type is, um, really gonna make it better for, for the, for the dentist all the way around. Michael: Mm. Okay. I like that. Like doing activities with them, letting them know you appreciate them. Yeah. Um, understanding that it is true. You need them to, you know what I mean?You need Amy: them. Yeah. You need them. Michael: They're important. Okay. All right. So next question is right now. What do you dislike or hate about dentistry? Amy: Oh, goodness. That's a tough question. I would have to say, uh, what I dislike with dentistry right now is, um, everybody is looking for new patients, right? The, the dentist believe that more new patients I have is the bigger and better that I'm gonna grow, and they miss that.They miss what's most important. What's most important is the current patients that you're serving. So what do I mean by that? Well, when your patients walk, the first question that your administrator needs to ask is, how is your visit today? That's such an important question because that one question, if they had a great visit and the patient responds, oh, it was awesome.It was great. That is so wonderful. We are accepting new patients. Do you know of anybody who's looking for a new dental home? And then again, active listeners don't say anything. Mm-hmm. Don't say anything. And if they say, well, you know, I don't know. Here's some of our cards. We love patients just like you.So if you do, please send them our way. What a beautiful compliment you just gave somebody. Right? And positivity. They're gonna go and they're probably gonna tell other people. And by organic growth, we're getting new patients. And I think that if dentists would take a moment and take a step back and really listen to what I have to say in regards to that, you would be amazed what you would get.Mm, Michael: doing that with every single patient, right? Every single patient. Amy: And it flows, it really does flow. Uh, at first when you tell administrators to do this, they look at you and they say, I don't have enough. That's what they say. I don't enough time. You actually do have enough time. It really just rolls off so easily because you know Mrs.Jones, you know she's amazing and you want more people like her. So give her that beautiful compliment and let her know you guys are looking for new patients and when you want people just like her. Mm-hmm. Michael: Beautiful. I like that. I like that a lot. Okay, so focus on the internal marketing kind of thing.Yeah. Yeah. Awesome. Okay. And then right now, what do you absolutely love about dentistry? Amy: What I love about dentistry is, um, all the beautiful team members that I get to work with and the wonderful clients that I have. It's super important. With our agency, we focus on the quality of our clients, not the quantity.The quantity doesn't define us. What definitely defines us as the quality. I love the fact that, um, my clients know they can call me whatever time, day or night, and I'm gonna be there for them even on the weekend. I cherish them. I cherish our relationship. I love the fact that they were like a, they opened their kimona for me to come into their practice and to help them succeed.So, being an open dentist, it really does open you up to so many capabilities and possibilities. It's pretty awesome. That's what I really love about dentistry now. Nice. How Michael: does, let me ask you side note, how does that affect your, I guess, like personal life? If they're always like, you can call me no matter what, whenever.All the time. Yeah. What does that look like? Amy: Oh, it's great. It really is. Uh, a lot of times they don't always take me up on that. However, if it's a nine one emergency, they know that I'm gonna be there. You know, Chris, Marissa, myself, we do like to spend time with our families and outta town. The beauty about our working relationship is that we will cover for one another as well.Mm-hmm. So we communicate if somebody's gonna be non-available, that person, the other coach will be responsible to take those calls. So I try to kinda balance it the best as possible. But again, it comes down to the quality of my clients and not the quantity. I, I love them all dearly and I wanna take the very best care of them.So whatever it takes. Michael: Yeah, that's nice. That's wonderful. And then to you thinking of the general population, what needs to change for people to be more open to dentistry? Amy: Well, you know, unfortunately we live in a populace where we have a lot of patients who are very fearful of the dentist. And so they won't go, and I'd like to think that, you know, unfortunately, fortunately, COVID actually brought a lot of attention to this because it's the oral cavity, right?Oral cavity is the gateway to your systemic health. And so what I'm really, really hoping is, is that people will take their oral health very seriously. So where does that come from? It actually comes from, um, you know, children being in school and they have a hygienist.embrace your child to take them. Find a great dentist that suits you. as a patient, when you call a dental office, ask specific questions. Ask how long have they been in dentistry? What do they special? Do they do history? Uh, let let the administrator know. If you're high fear, you know, gosh, I just don't like coming to the dentist.Right? And find that right practice. That's going to love you and support you and help you in your dental journey. Okay. Michael: I like that a lot. And then, what's one of the best advice you've ever received that you can share with our listeners? Oh, Amy: in general. In general? Mm-hmm. In general, um, you know, One of our, uh, Chris Oval, this one is the best for me.I've gotten better. I've gotten better. I was not the person who was always on time, right? Mm-hmm. And I love philosophy. If you're on time, you're late, so you need to be early. And that's considered on time. I think that that was actually the best piece of advice she has ever given to me and has shown me.Because for me, when you're early to something, it shows that person that you're meeting, Hey, I'm here undivided attention. I'm waiting for you. I'm excited to meet you. So I always like to live with that, that theory of if I'm early, I'm one time. Yeah. And I'm winning. And it shows that person that they're very important.Nice. Michael: Wonderful. Awesome. Amy, thank you so much for being with us. It's been a pleasure. But before we say goodbye, can you tell our listeners where they can find you? Amy: Oh, yes, you can. You can go to www.dentalpracticemanagementagency.com and you will find myself, Marissa Nicholson and Chris Hamal. Awesome. Michael: So guys, that's gonna be in the show notes below.And Amy, thank you so much for being with us. It's been a pleasure, and we'll hear from you soon. Amy: Thank you so much. It was a pleasure.

Hi Everyone! Welcome back to another episode of the M.E.O.W. Podcast! Today's topic is career development, resume building, and women in the tech business with Taylor Tiefen. Taylor is a Global Talent Acquisition Specialist hiring Cloud Engineers at DoIT. In this episode, we dive into different topics on how to stand out in your job search; interview do's and don'ts. Join us as we discuss hiring and layoff trends currently happening in the tech world and how women can get more involved in the tech industry. We hope we inspire you to get more curious about what is available for women in business and how to bump up your job search! Topics: 1. Get to know Taylor Tiefen 2. Resume Building & Interview Preparation 3. Women In Business 4. Salary Negotiation 5. Confidence and Knowing Your Worth! You can follow Taylor Tiefen on Instagram and check out her Resume Building Presentation Here! Join us on Instagram and TikTok to engage with our community and us. We would love to hear your thoughts and ideas on what topics you are interested in and connect!

Owen Valentine brings you everything you need to know as Syracuse plays host to a ranked NC State Wolfpack. How does Syracuse respond after a week off? What matchups could be worry-some? Can Syracuse pull off the upset? It's your game day Locked On Syracuse Tuesday.You can find episodes of the Locked On Syracuse podcast on Apple Podcasts, Spotify, Audacy or wherever you get your podcasts. Please leave us a like and rating as we would leave to hear your feedback. Be sure to tell your friends if you enjoy the pod!For bonus coverage, check us out on Twitter @LO_Syracuse to interact with us throughout games and feel free to suggest topics in the future.FanDuelMake Every Moment More. Place your first FIVE DOLLAR bet to get ONE HUNDRED AND FIFTY DOLLARS in Free Bets – win or lose! Visit Fanduel.com/LockedOn today to get startedFANDUEL DISCLAIMER: 21+ in select states. First online real money wager only. Bonus issued as nonwithdrawable free bets that expires in 14 days. Restrictions apply. See terms at sportsbook.fanduel.com. Gambling Problem? Call 1-800-GAMBLER or visit FanDuel.com/RG (CO, IA, MD, MI, NJ, PA, IL, VA, WV), 1-800-NEXT-STEP or text NEXTSTEP to 53342 (AZ), 1-888-789-7777 or visit ccpg.org/chat (CT), 1-800-9-WITH-IT (IN), 1-800-522-4700 (WY, KS) or visit ksgamblinghelp.com (KS), 1-877-770-STOP (LA), 1-877-8-HOPENY or text HOPENY (467369) (NY), TN REDLINE 1-800-889-9789 (TN) Built BarBuilt Bar is a protein bar that tastes like a candy bar. Go to builtbar.com and use promo code “LOCKEDON15,” and you'll get 15% off your next order.Follow & Subscribe on all Podcast platforms… 

Owen Valentine brings you everything you need to know as Syracuse plays host to a ranked NC State Wolfpack. How does Syracuse respond after a week off? What matchups could be worry-some? Can Syracuse pull off the upset? It's your game day Locked On Syracuse Tuesday. You can find episodes of the Locked On Syracuse podcast on Apple Podcasts, Spotify, Audacy or wherever you get your podcasts. Please leave us a like and rating as we would leave to hear your feedback. Be sure to tell your friends if you enjoy the pod! For bonus coverage, check us out on Twitter @LO_Syracuse to interact with us throughout games and feel free to suggest topics in the future. FanDuel Make Every Moment More. Place your first FIVE DOLLAR bet to get ONE HUNDRED AND FIFTY DOLLARS in Free Bets – win or lose! Visit Fanduel.com/LockedOn today to get started FANDUEL DISCLAIMER: 21+ in select states. First online real money wager only. Bonus issued as nonwithdrawable free bets that expires in 14 days. Restrictions apply. See terms at sportsbook.fanduel.com. Gambling Problem? Call 1-800-GAMBLER or visit FanDuel.com/RG (CO, IA, MD, MI, NJ, PA, IL, VA, WV), 1-800-NEXT-STEP or text NEXTSTEP to 53342 (AZ), 1-888-789-7777 or visit ccpg.org/chat (CT), 1-800-9-WITH-IT (IN), 1-800-522-4700 (WY, KS) or visit ksgamblinghelp.com (KS), 1-877-770-STOP (LA), 1-877-8-HOPENY or text HOPENY (467369) (NY), TN REDLINE 1-800-889-9789 (TN)  Built Bar Built Bar is a protein bar that tastes like a candy bar. Go to builtbar.com and use promo code “LOCKEDON15,” and you'll get 15% off your next order. Follow & Subscribe on all Podcast platforms… 

We all know how important the hustle is. But ask yourself – do you really wanna be hustling forever?? This week's guest knew that that was NOT in the cards for her – and made a decision to do something about it! From working as a virtual assistant herself, to growing her business and directing employees of her own, Annalisa Abell knows what it means to separate the hustlers from the BOSSES – and we're breaking it all down today! Take notes, and learn how to go from grinding every day, to getting set for life!

1/8/23 - Britton Carter | What is the benefit of all our career accomplishments? What do we achieve? In Ecclesiastes 1:1-11, we see that nothing progresses under the sun, so we should focus on eternal work and do good work today. For more information and for service times, visit fforinfo.com

I don't care what anybody says – there ain't no such thing as a "self-made millionaire." No matter what career we're trying to pursue, or whatever hustle we find ourselves in, we gotta know how to talk to people! This week, Ross and Cope and talking about the importance of forming those connections, and why learning to network is one of the greatest things you can do. Then, we're breaking down HOW you can actually start networking yourself, and amazing tips to transfer those relationships into REAL money-making opportunities!

Pro Football Hall of Famer Deion Sanders is under scrutiny after announcing his departure as head football coach at Jackson State University for the University of Colorado. Some criticism stems from Sanders' statement three years ago that God was sending him to Jackson to rebuild and elevate the struggling football program. But after breaking his contract with the HBCU and accepting a reported 6 million dollar offer from the University of Colorado, many people are left wondering if Sanders sold out. Drs. Nii and Renée weigh in on Prime Time's controversial move.Things to expect in this episode:Renée opens up with an original rapHBCU football program history, the NFL and Deion's coaching careerDid God send Deion to Jackson State, and did Deion sell out for more money?Are HBCUs big enough to compete? Resume building in athletics and medicine, Nii's experience at Morehouse School of MedicineWE WANT TO HEAR FROM YOU!!!! TELL US WHAT YOU WANT TO HEAR ON FUTURE EPISODES!!!! FILL OUT THE DOCS OUTSIDE THE BOX PODCAST SURVEY (in partnership w INCROWD)INCROWDMAKE EXTRA MONEY AS A RESIDENT OR ATTENDING - COMPLETE MEDICAL SURVEYS WITH INCROWDWATCH THIS EPISODE ON YOUTUBE!Join our communityText word PODCAST to 833-230-2860Twitter: @drniidarkoInstagram: @drniidarkoEmail: team@drniidarko.comPodcasting Course: www.docswhopodcast.comMerch: https://docs-outside-the-box.creator-spring.comThis episode is sponsored by Set For Life Insurance. What the Darkos use for great disability insurance at a low cost!! Check them out at www.setforlifeinsurance.com

Today we discuss with Lovely (the resident Beyonce of the crew) about her educational pursuit obtaining her MBA while  successfully running a small business. This episode of the Financial Griot covers how to prepare for a recession and how to level up to boost your income and career opportunities.Tech layoffs often predates other industry layoffs. With a recession looming, businesses will be looking to cut. It's up to you to look for ways to become invaluable to your industry. About Us:The Financial Griot is a play on two words (Finance + Griot) that hold significance in closing the wealth gap while embracing our differences. We tell the stories that others don't. Stories about growth, opportunity, and embracing changes. Beyond that, we talk about Finances. Specifically, how to become Financially literate, incorporate actionable steps, and ultimately build generational wealth.Can you imagine being a Millionaire in 20 years or less? Yeah, it's possible. 80% of millionaires are the first generation. That means they didn't come from wealth. We teach you how. Join a community of subscribers that welcome a fresh take on money.So there you have it, The Financial Griot or TFG for short. The hosts were able to amass over $2 Million in wealth in about 8 years and are on track to retire early. If you want the secrets; we will gladly share them since the opportunity is abundant and Win-Win. Find  the TFG Crew Hosts on Instagram Alainta Alcin - Blogger, Travel and Money Enthusiast @alainta_alcinLovely Merdelus - Entrepreneur and Small Business Growth Specialist @lovelymerdelusLawrence Delva-Gonzalez - Federal Auditor, Blogger, and Tax Specialist @theneighborhoodfinanceguy  

Today, Ali and JoDee are talking with Cara Holt. Cara has worked in education for 20 years, mobilizing from the classroom, admin, NWEA, LearnZillion, and BrainPop. Together, they will discuss how Cara transitioned to a career outside the classroom, strategically using LinkedIn for your benefit, and the best way to write your resume for success.Connect with Cara:LinkedIn: https://www.linkedin.com/in/cara-holt/Connect with Ali and JoDee: Instagram: https://www.instagram.com/tgtrpodcast/Facebook: https://www.facebook.com/tgtrpodcastAli's LinkedIn: https://www.linkedin.com/in/alisimon/JoDee's LinkedIn: https://www.linkedin.com/in/jodeescissors/

During this episode, you'll learn from career experts, including myself, and PR professionals on what to do to stand out in today's crowded market and tips for building an eye-catching resume. You'll also hear from a recruiter, who will tell you exactly what employers are looking for when hiring PR and communications professionals. Aspira Consulting Culturally Relevant Professional Development Programs Register for the July 19th webinar: How to Create & Promote Your Career Portfolio Like a Chingona

PRSA-SV #FridayForum: ​​Resume Building: What Employers are Looking ForJob openings in the U.S. have hit record levels with 11.5 million available roles according to new government data. What does this mean for jobseekers? It's time to polish your resume! Whether you're new to the game or a seasoned professional – there's a common goal: to find a job.  During this conversation, you'll learn from career experts and PR professionals on what to do to stand out in today's crowded market and tips for building an eye-catching resume. You'll also hear from a recruiter, who will tell you exactly what employers are looking for when hiring PR and communications professionals.Join Adriana Gonzalez Sebastian, DE&I Committee Member, PRSA Silicon Valley as she moderates this insightful panel discussion.  Adriana is a graduating public relations senior from San José State University. She currently works full-time at Hartnell College and interns part-time at Precious Stone PR Inc. as Public Relations and Design Coordinator.Panelists: Phoebe Nguyen is a public relations specialist at Bill.com, where she manages various external-facing communications platforms such as corporate communications, content creation, media relations and though leadership development.  Oscar Garcia, Chief Empowerment Officer, Aspira Consulting, Inc. is Founder & Chief Empowerment Officer of Aspira Consulting, a Silicon Valley training and consulting firm providing culturally relevant career and leadership programs. Wendy Brittain, HR Director, BOCA Communications has been an HR leader for over 20 years, working with public relations and advertising agencies throughout California. 

The idea for this episode was inspired by a question I received from a listener asking how to apply psychological persuasion principles to resume building. So, behold, the serial position effect!Disclaimer: I've never been hired for a job that required me to submit a resume... only rejected, twice... So I'm probably not the best person to take resume advice from. However, the serial position effect is both real and at play in everyday life! The content in this episode will be valuable whether you're building a resume or not. Enjoy!Have what it takes to finish an Ironman 70.3? Find more information at https://www.teamai.org/Have a question you want answered on the show? Email me at jake@jakesavage.co or dm me on Instagram: @itsjakesavage. 

#EnvisionRISE Podcast | Tennisha Martin, Founder & Executive Director BlackGirlsHack, and Mari Galloway, CEO Cyberjutsu, introduce us to their programs preparing women from all backgrounds, beginning in high school, for career pathways in tech & cybersecurity. They discuss the large, diverse pool of talent available and how they support those looking for careers through education, training, resume building, and providing tools for getting noticed. Visit their websites and learn more about how to get involved below!https://www.sans.org/scholarship-academies/hbcu-cyber-academies/https://www.sans.org/scholarship-academies/womens-academy/Watch this video on YouTubeVisit Envision RISE to learn how our evolutionary platform helps companies create a powerful integration and understanding of the relationship between the organization and the workforce. Envision RISE empowers your people to drive change and innovation through the methods of Organizational Change Management (OCM), Human Resource Management (HRM), and Diversity, Equity and Inclusion (DE&I). 

Today, I am honored to have a guest who's going to share some very important tips that'll help our military community create better resumes and complete online application to take that next step in the hiring process.Here on The Morning Formation, we are laser focused providing you the best tips from Veterans who have paved the path to help you make better decisions. Our guest today is Jon Morgan and he's the Work for Warriors Georgia Employment Coordinator. And today we're going to learn about his resume hacks, his organization, and his position with Work For Warriors Georgia. Jon Morgan's LinkedIn:https://www.linkedin.com/in/jon-morgan-65201b99/Jon Morgan's Email:jon@w4wga.orgW4W Georgia LinkedIn:https://www.linkedin.com/company/work-for-warriors-georgiaW4W Georgia Website:https://workforwarriorsga.org/staff/W4W Georgia Facebook:https://www.facebook.com/W4WGA/

This weeks guest is an epic, multidimensional RN, Anna Morrow. She shares great tips + wisdom on how to use your nursing license as a TOOL in your toolbox rather just the "one option mindset". She shares tips + tricks to help you to build a resume that makes you stand out and highlight what actually matters. And ultimately- we hope you walk away from this conversation with a new found belief that your career as a nurse GETS to be FUN and YOU get to design it that way that YOU want. You can connect with Anna over on IG @careercoach.anna to stay in alignment when it comes to creating your DREAM JOB! 

Business Chats with BNaz is joined by the wonderful Guest Co-Host Jennifer Pesicka.  They interview Career Coach Jess Mattly.  Jess Mattly is a Career Coach that helps women land promotions and pivot careers through resume transformations, interview strategies, and coaching.  Jess comes from an extensive background in Human Resources. In this episode Jess discusses career changes, resume building, strategy to looking for a new job, and how to get noticed when looking for jobs.  She starts with being furloughed during the pandemic and how started her own business.  She explains “Grace Interruption” to our listeners, and how regret weighs more than fear.  She dives into something of the obstacles we all face during our lives. Jess Mattly:Instagram: Jess Mattly ✨Career Coach (@jessmattly) • Instagram photos and videosJessica Pesicka: Jennifer Pesicka (@jenpesicka) • Instagram photos and videosBrian Nazarian: Brian Nazarian (@the_real_brian_nazarian) • Instagram photos and videos The Three Guys Podcast (@the_three_guys_podcast_) • Instagram photos and videos Production: 78Brettzky Productions (@78brettzkyproductions) • Instagram photos and videos

Covid has changed the lives of many people and its much harder to find a job now. What should you do to prepare yourself and what are some of the steps you can take to ready yourself for the coming future. Our hosts also shared their first job experiences and also discussed the importance of keeping healthy in these trying times. Of course, the episode is not complete without updating the situation happening in Burma. Hosted by Ko Moe and Ko Aung in Burmese and English language.

Tamera Ruffin – Martin is the current Administrative Services Supervisor for the Community Action Partnership office of Riverside County. Today, Tamera guides us through creating an effective resume. She provides insight about what hiring managers look for on a resume, and the best methods for highlighting our skills and abilities. She also provides tips for a successful interview. We discuss what type of resume to use, the appropriate length, how to format your resume, and more! Resources shared in this episode include the nation's primary source of occupational information, The Occupational Information Network, otherwise known as the O*NET Program. Visit www.onetonline.org, for information about occupational titles, competency frameworks, technology skills and tools, and so much more. O*NET even has a podcast for professionals and job seekers. Another online Resource is The Department of Labor Occupational Handbook. Visit https://www.bls.gov/ooh/, to browse occupations, find salary information, view the projected growth rate of occupations, and more! The site features every occupation in the nation. Lastly, if you would like Tamera to help you with your resume, email her at tlmartin@capriverside.org, with Resume Assistance in the subject line.  --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/lpdcast/support

Not sure where to start when it comes to resumes? Grab a pen

On Today's episode, we are going to be talking with TJ Kinion from Learning Fuze. TJ and I are going to be talking about the job search, resume building, LinkedIn, interviewing, and salary negotiation. TJ's role has allowed him to get involved with the community and something he's gotten really passionate about over the past 3 years is networking and community building. After going to school in Boston and working throughout North America for 4 years in the tech staffing industry TJ decided to come home to California. During his transition home, TJ and a friend had an app idea so instead of paying someone else to do it he decided to invest in himself and attend LearningFuze, the top-rated coding boot camp in Orange County. After graduating he was brought on as a Program Manager and leads Career Services, Admissions, and Business Development for the Bootcamp. He loves sports, any outdoor activity, cooking, and is excited about the growth of the tech scene in OC! Monster VoIP | Your #1 VoIP Provider Website www.monstervoip.com Address 1730 E Holly Ave #749, El Segundo, CA 90245, United States Phone Phone: +1 877-818-9696 Email hello@monstervoip.com Hours: Open 24 hours