Podcasts about system thinking

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Best podcasts about system thinking

Latest podcast episodes about system thinking

Software Lifecycle Stories
Interpretability and Explainability with Aruna Chakkirala

Software Lifecycle Stories

Play Episode Listen Later Jun 13, 2025 61:02


Her early inspiration while growing up in Goa with limited exposure to career options. Her Father's intellectual influence despite personal hardships and shift in focus to technology.Personal tragedy sparked a resolve to become financially independent and learn deeply.Inspirational quote that shaped her mindset: “Even if your dreams haven't come true, be grateful that so haven't your nightmares.”Her first role at a startup with Hands-on work with networking protocols (LDAP, VPN, DNS). Learning using only RFCs and O'Reilly books—no StackOverflow! Importance of building deep expertise for long-term success.Experiences with Troubleshooting and System Thinking; Transitioned from reactive fixes to logical, structured problem-solving. Her depth of understanding helped in debugging and system optimization.Career move to Yahoo where she led Service Engineering for mobile and ads across global data centers got early exposure to big data and machine learning through ad recommendation systems and built "performance and scale muscle" through working at massive scale.Challenges of Scale and Performance Then vs. Now: Problems remain the same, but data volumes and complexity have exploded. How modern tools (like AI/ML) can help identify relevance and anomalies in large data sets.Design with Scale in Mind - Importance of flipping the design approach: think scale-first, not POC-first. Encourage starting with a big-picture view, even when building a small prototype. Highlights multiple scaling dimensions—data, compute, network, security.Getting Into ML and Data Science with early spark from MOOCs, TensorFlow experiments, and statistics; Transition into data science role at Infoblox, a cybersecurity firm with focus areas on DNS security, anomaly detection, threat intelligence.Building real-world ML model applications like supervised models for threat detection and storage forecasting; developing graph models to analyze DNS traffic patterns for anomalies and key challenges of managing and processing massive volumes of security data.Data stack and what it takes to build data lakes that support ML with emphasis on understanding the end-to-end AI pipelineShifts from “under the hood” ML to front-and-center GenAI & Barriers: Data readiness, ROI, explainability, regulatory compliance.Explainability in AI and importance of interpreting model decisions, especially in regulated industries.How Explainability Works -Trade-offs between interpretable models (e.g., decision trees) and complex ones (e.g., deep learning); Techniques for local and global model understanding.Aruna's Book on Interpretability and Explainability in AI Using Python (by Aruna C).The world of GenAI & Transformers - Explainability in LLMs and GenAI: From attention weights to neuron activation.Challenges of scale: billions of parameters make models harder to interpret. Exciting research areas: Concept tracing, gradient analysis, neuron behavior.GenAI Agents in Action - Transition from task-specific GenAI to multi-step agents. Agents as orchestrators of business workflows using tools + reasoning.Real-world impact of agents and AI for everyday lifeAruna Chakkirala is a seasoned leader with expertise in AI, Data and Cloud. She is an AI Solutions Architect at Microsoft where she was instrumental in the early adoption of Generative AI. In prior roles as a Data Scientist she has built models in cybersecurity and holds a patent in community detection for DNS querying. Through her two-decade career, she has developed expertise in scale, security, and strategy at various organizations such as Infoblox, Yahoo, Nokia, EFI, and Verisign. Aruna has led highly successful teams and thrives on working with cutting-edge technologies. She is a frequent technical and keynote speaker, panelist, author and an active blogger. She contributes to community open groups and serves as a guest faculty member at premier academic institutes. Her book titled "Interpretability and Explainability in AI using Python" covers the taxonomy and techniques for model explanations in AI including the latest research in LLMs. She believes that the success of real-world AI applications increasingly depends on well- defined architectures across all encompassing domains. Her current interests include Generative AI, applications of LLMs and SLMs, Causality, Mechanistic Interpretability, and Explainability tools.Her recently published book linkInterpretability and Explainability in AI Using Python: Decrypt AI Decision-Making Using Interpretability and Explainability with Python to Build Reliable Machine Learning Systems  https://amzn.in/d/00dSOwAOutside of work, she is an avid reader and enjoys creative writing. A passionate advocate for diversity and inclusion, she is actively involved in GHCI, LeanIn communities.

Tech Lead Journal
#219 - Why Learning Systems Thinking is Essential in Tech - Diana Montalion

Tech Lead Journal

Play Episode Listen Later Jun 9, 2025 76:08


Tired of feeling like your team is stuck in a cycle of frustration and miscommunication? What if the biggest blocker in your tech career isn't your code, but your thinking?That's the core premise of Systems Thinking, and in this episode, Diana Montalion (author of “Learning Systems Thinking”) shares the practical insights and mental models to help you make that essential shift.Key topics discussed:What systems thinking is and its core principlesThe difference between linear thinking (which we need) and systems thinking (which we're missing)Why building a metaphorical “car boat” is a failure of “conceptual integrity” and how to avoid itHow to break free from a “change-my-mind” culture and improve our collaborationThe critical skill of metacognition: why you must understand your own thinking before you can influence othersPractical ways to foster collective systems thinking and bridge the gap between Product and TechUsing modeling and visual tools to create alignment and solve the right problemsHow AI's inability to handle true inference makes human systems thinking more valuable than everWhether you're a software engineer, architect, team leader, or anyone tackling complex problems, learn why your technical skills alone are not enough and how a shift in your thinking can revolutionize your work and career.  Timestamps:(00:00:00) Trailer & Intro(00:02:23) Career Turning Points(00:04:35) Writing Learning Systems Thinking(00:08:53) Definition of Systems Thinking(00:13:39) Systems Thinking vs Linear Thinking(00:19:31) Definition of System(O0:24:13) Conceptual Integrity(00:30:02) Practices to Improve Our Systems Thinking(00:36:21) Metacognition and Self-Awareness(00:44:42) Practices to Improve Our Collective Systems Thinking(00:53:04) Collaboration with Consent(00:55:29) The Importance of Modeling(01:02:20) AI Usage and System Thinking(01:11:04) 3 Tech Lead Wisdom_____Diana Montalion's BioDiana Montalion is a systems architect, learning facilitator, and founder of Mentrix Group, with over 20 years of experience delivering transformative software initiatives for organizations like Stanford, The Gates Foundation, The Economist, and The Wikimedia Foundation. As the author of Learning Systems Thinking: Essential Nonlinear Skills & Practices for Software Professionals (O'Reilly), she empowers tech professionals to navigate complex systems through practices like systemic reasoning, metacognition, and collaborative modeling.Follow Diana:LinkedIn – linkedin.com/in/dianamontalionWebsite – montalion.comTwitter – @dianamontalionMastodon - @diana@hachyderm.ioBluesky - @mentrix.bsky.socialMentrix Group – https://mentrixgroup.com/SystemCrafters Collective – https://mentrix.systems/

Machine Learning Street Talk
Sepp Hochreiter - LSTM: The Comeback Story?

Machine Learning Street Talk

Play Episode Listen Later Feb 12, 2025 67:01


Sepp Hochreiter, the inventor of LSTM (Long Short-Term Memory) networks – a foundational technology in AI. Sepp discusses his journey, the origins of LSTM, and why he believes his latest work, XLSTM, could be the next big thing in AI, particularly for applications like robotics and industrial simulation. He also shares his controversial perspective on Large Language Models (LLMs) and why reasoning is a critical missing piece in current AI systems.SPONSOR MESSAGES:***CentML offers competitive pricing for GenAI model deployment, with flexible options to suit a wide range of models, from small to large-scale deployments. Check out their super fast DeepSeek R1 hosting!https://centml.ai/pricing/Tufa AI Labs is a brand new research lab in Zurich started by Benjamin Crouzier focussed on o-series style reasoning and AGI. They are hiring a Chief Engineer and ML engineers. Events in Zurich.Goto https://tufalabs.ai/***TRANSCRIPT AND BACKGROUND READING:https://www.dropbox.com/scl/fi/n1vzm79t3uuss8xyinxzo/SEPPH.pdf?rlkey=fp7gwaopjk17uyvgjxekxrh5v&dl=0Prof. Sepp Hochreiterhttps://www.nx-ai.com/https://x.com/hochreitersepphttps://scholar.google.at/citations?user=tvUH3WMAAAAJ&hl=enTOC:1. LLM Evolution and Reasoning Capabilities[00:00:00] 1.1 LLM Capabilities and Limitations Debate[00:03:16] 1.2 Program Generation and Reasoning in AI Systems[00:06:30] 1.3 Human vs AI Reasoning Comparison[00:09:59] 1.4 New Research Initiatives and Hybrid Approaches2. LSTM Technical Architecture[00:13:18] 2.1 LSTM Development History and Technical Background[00:20:38] 2.2 LSTM vs RNN Architecture and Computational Complexity[00:25:10] 2.3 xLSTM Architecture and Flash Attention Comparison[00:30:51] 2.4 Evolution of Gating Mechanisms from Sigmoid to Exponential3. Industrial Applications and Neuro-Symbolic AI[00:40:35] 3.1 Industrial Applications and Fixed Memory Advantages[00:42:31] 3.2 Neuro-Symbolic Integration and Pi AI Project[00:46:00] 3.3 Integration of Symbolic and Neural AI Approaches[00:51:29] 3.4 Evolution of AI Paradigms and System Thinking[00:54:55] 3.5 AI Reasoning and Human Intelligence Comparison[00:58:12] 3.6 NXAI Company and Industrial AI ApplicationsREFS:[00:00:15] Seminal LSTM paper establishing Hochreiter's expertise (Hochreiter & Schmidhuber)https://direct.mit.edu/neco/article-abstract/9/8/1735/6109/Long-Short-Term-Memory[00:04:20] Kolmogorov complexity and program composition limitations (Kolmogorov)https://link.springer.com/article/10.1007/BF02478259[00:07:10] Limitations of LLM mathematical reasoning and symbolic integration (Various Authors)https://www.arxiv.org/pdf/2502.03671[00:09:05] AlphaGo's Move 37 demonstrating creative AI (Google DeepMind)https://deepmind.google/research/breakthroughs/alphago/[00:10:15] New AI research lab in Zurich for fundamental LLM research (Benjamin Crouzier)https://tufalabs.ai[00:19:40] Introduction of xLSTM with exponential gating (Beck, Hochreiter, et al.)https://arxiv.org/abs/2405.04517[00:22:55] FlashAttention: fast & memory-efficient attention (Tri Dao et al.)https://arxiv.org/abs/2205.14135[00:31:00] Historical use of sigmoid/tanh activation in 1990s (James A. McCaffrey)https://visualstudiomagazine.com/articles/2015/06/01/alternative-activation-functions.aspx[00:36:10] Mamba 2 state space model architecture (Albert Gu et al.)https://arxiv.org/abs/2312.00752[00:46:00] Austria's Pi AI project integrating symbolic & neural AI (Hochreiter et al.)https://www.jku.at/en/institute-of-machine-learning/research/projects/[00:48:10] Neuro-symbolic integration challenges in language models (Diego Calanzone et al.)https://openreview.net/forum?id=7PGluppo4k[00:49:30] JKU Linz's historical and neuro-symbolic research (Sepp Hochreiter)https://www.jku.at/en/news-events/news/detail/news/bilaterale-ki-projekt-unter-leitung-der-jku-erhaelt-fwf-cluster-of-excellence/YT: https://www.youtube.com/watch?v=8u2pW2zZLCs

where boundaries dissolve
Authentic Leadership Expert: 3 Skills to Transform Systems with Lt. Col. Dr. Peters, Who Transformed the Military!

where boundaries dissolve

Play Episode Listen Later Jan 13, 2025 39:58


Lt. Col. Andrea M. Peters, PhD, is a groundbreaking transformation leader, engineer, and entrepreneur. Her journey navigating male-dominated spaces in the military is an inspiring + empowering story about transforming the system and becoming a voice for underrepresented communities.Dr. Peters reveals 3 science-based skills for authentic leadership that she uncovered during her PhD research to close gender equality gaps in the US military system. This episode empowers marginalized leaders to shift from surviving to speaking up + leading change!If you want to:✅ Leverage the power of your voice to stand up for what you believe in.✅ Reclaim confidence in environments that push you to "fit in."✅ Turn rejection into fuel for growth + transformation....Then this episode is for you!

Monthly Method
Build a gym for your goals

Monthly Method

Play Episode Listen Later Jan 1, 2025 17:26


What a good gym membership can teach us about goal setting in other areas of our lives?Learn more about the Calm Ambition Club: https://monthlymethod.com/calm-ambition-club/Chapters:00:00 - Have you ever wondered why people choose to pay for a gym membership in this day and age? 00:32 - What does it teach about our goals in general?01:29 - Shopping for information01:52 - Back to the initial question05:26 - How to apply it to your goals for the New Year06:29 - If you have creative or business goals that require a lot of deep work09:59 - Become a founding member 13:12 - Who is the Calm Ambition Club for?If you want to stay in touch:

Food School: Smarter Stronger Leaner.
☃️Unlocking the Snowball Effect: Self-Change and Success on Steroids. Let's get the ball rolling!

Food School: Smarter Stronger Leaner.

Play Episode Listen Later Aug 12, 2024 19:31


TUNE IN TO LEARN:  Ever wondered how tiny actions can spiral into significant transformations in your life? Or falling off the "good eating" wagon for days, weeks, months and ... years?    Let's unlock the secret of the snowball effect together!    In this episode, we'll dive into the fascinating science of System Thinking! The secret to easier and faster success in health, life and business.    I share personal stories that illustrate how seemingly small decisions can accumulate into powerful, exponential changes. By adopting systems thinking, we'll explore the intricate web of interconnected factors that shape our world and how we can harness these insights to drive positive outcomes in our personal and professional lives.    I also introduce a behavior awareness worksheet designed to help you identify the root causes of your actions and timing for better results. This tool is a game-changer for creating positive feedback loops and optimizing your habits.    Tune in for this practical guide to recognizing and leveraging the snowball effect to craft a life you love!    Behavior Awareness Worksheet from PN    Text Me Your Thoughts and IdeasSupport the Show. Brought to you by Angela Shurina EXECUTIVE HEALTH AND OPTIMAL PERFORMANCE COACH Change in days - not in years!

Quantum Nurse: Out of the rabbit hole from stress to bliss.  http://graceasagra.com/
#372- Matthew Ehret - “Time to Revive the Spirit of JFK: The Importance of Breaking Free of Closed System Thinking”

Quantum Nurse: Out of the rabbit hole from stress to bliss. http://graceasagra.com/

Play Episode Listen Later Aug 1, 2024 96:07


Quantum Nurse https://graceasagra.com/  http://graceasagra.bio.link/presents Freedom International Livestream Thursday Aug 1, 2024 @ 12:00 PM EST Guest:  Matthew Ehret Topic: “Time to Revive the Spirit of JFK: The Importance of Breaking Free of Closed System Thinking”   https://risingtidefoundation.net/ https://canadianpatriot.org/ https://matthewehret.substack.com/ Bio: Matthew is a journalist and co-founder of the https://risingtidefoundation.net/. He is the Editor-in-Chief of Canadian Patriot Review, Senior Fellow at the American University of Moscow and BRI Expert for Rogue News. Matthew has published scientific articles with 21st Century Science and Technology, Nexus, Principia Scientifica, and is a regular author on Strategic Culture, Washington Times, The Cradle and Global Research. He has authored the book series “The Untold History of Canada” and the recently published book series“The Clash of the Two Americas. Volumes 1-3: Vol 1- The Unfinished Symphony, Vol 2- Open vs. Closed System and vol 3 - The Birth of a Eurasian Manifest Destiny and most recent- Science Unshackled: Restoring Causality in a World of Chaos       WELLNESS RESOURCES Optimal Health and Wellness with Grace Virtual Dispensary Link (Designs for Health)               2https://www.designsforhealth.com/u/optimalhealthwellness Quantum Nurse Eternal Health (Face Skin Care, Protein Powder and Elderberry) https://www.quantumnurseeternalhealth.com/ Cell Core – (Anti-parasites and Heavy metal detox nutraceuticals) https://cellcore.com/pages/register-customer  (Patient Direct Code BXqbah4A) Water Wellness – (Quinton Marine Minerals and more) http://shrsl.com/1vfsx-2ffl-12yt4 Premier Research Labs – (QRA Biofield Energy Tested Nutraceuticals)   https://prlabs.com/customer/account/create/code/59n84f/   BRIGHTEON STORE – Health and Wellness Survival Resources https://bit.ly/3K5z7G0   TIP/DONATE LINK for Grace Asagra @ Quantum Nurse Podcast https://patron.podbean.com/QuantumNurse https://www.paypal.com/donate/?hosted_button_id=FHUXTQVAVJDPU Venmo - @Grace-Asagra 609-203-5854   Creator Host: Grace Asagra, RN MA Podcast:  Quantum Nurse: Out of the Rabbit Hole from Stress to Bliss http://graceasagra.bio.link/ https://www.quantumnurse.life/ Bichute https://www.bitchute.com/channel/nDjE6Ciyg0ED/ ClikView https://clikview.com/?ref=410070342631952c00a47c0.19349477 Audio Apple https://podcasts.apple.com/us/podcast/quantum-nurse-out-of-the-rabbit-hole-from-stress-to-bliss/id1522579988 Earth Heroes TVhttp://www.earthheroestv.com/categories/the-freedom-broadcasters?via=grace You-Tube – Quantum Nurse Base-12 Source Code DNA Activations - https://www.youtube.com/channel4vncZtvi2VJ0fHoiArJOA/UC-   Hartmut Schumacher Podcast: GO YOUR OWN PATH https://anchor.fm/hartmut-schumacher-path

Navigating Major Programmes
Unmanageably Difficult, Harvey Maylor on Systems Thinking | S2 EP11

Navigating Major Programmes

Play Episode Listen Later Jul 1, 2024 60:32


Riccardo Cosentino and his co-host Corail Bourrelier Fabiani welcome Harvey Maylor, their esteemed professor from the MSc Major Programme Management at Oxford, to discuss the transformative power of systems thinking in major project management. Harvey Maylor, a leading academic and practitioner, shares his profound insights on harnessing systems thinking to navigate and resolve the intricate challenges inherent in large-scale projects. “We just make life flipping difficult. And that, for me, is a great frustration that you see really bright, really energetic people really going at a problem, but because of the way the work is organized, it's just really difficult and that their insights, intelligence, energy just gets burnt up by pointless organizational things that don't add any value to them, the organization or the end user or indeed society. ” –  Harvey Maylor Harvey Maylor combines over 25 years of industry experience with academic research to bring a unique perspective to project management. As an Associate Fellow at Saïd Business School, University of Oxford, and an Honorary Professor at the University of Warwick, Harvey focuses on project management, complexity, and performance. He advocates for practical methodologies like Agile and Lean to enhance project outcomes across various sectors. Key Takeaways:Understanding the fundamental principles of systems thinking and how they apply to major projectsTechniques to identify, analyze, and manage the complexities inherent in large-scale projectsExploring how strategic misrepresentation and optimism bias affect project estimates and decision-makingThe application of Agile, Lean, and other practical methodologies to manage and mitigate project risksEffective strategies for managing diverse stakeholder groups and navigating political influences in large-scale projects If you enjoyed this episode, make sure and give us a five star rating and leave us a review on iTunes, Podcast Addict, Podchaser or Castbox. The conversation doesn't stop here—connect and converse with our LinkedIn community: Follow Corail Bourrelier Fabiani on LinkedInFollow Harvey Maylor on LinkedInRead Harvey Maylor's Published WorkFollow Navigating Major Programmes on LinkedInFollow Riccardo Cosentino on LinkedInRead Riccardo's latest at wwww.riccardocosentino.com  Music: "A New Tomorrow" by Chordial Music. Licensed through PremiumBeat.DISCLAIMER: The opinions, beliefs, and viewpoints expressed by the hosts and guests on this podcast do not necessarily represent or reflect the official policy, opinions, beliefs, and viewpoints of Disenyo.co LLC and its employees.

Albuquerque Business Podcast
The Secret to Unstoppable Success: Master Your Systems, Not Your Emotions (W. Edwards Deming's Legacy)

Albuquerque Business Podcast

Play Episode Listen Later Jun 10, 2024 14:27


Every System is Perfectly Designed... To Change Your Perspective Have you ever found yourself caught in a cycle of frustration, questioning why you and your team keep hitting the same walls despite your best efforts? I've been there too, feeling the weight of repeated failures and the temptation to point fingers at myself or others. But then I came across a profound insight from W. Edwards Deming, a pioneer in quality management, who famously said, "Every system is perfectly designed to get the results it gets." This single statement has the power to transform how we, as self-aware leaders, approach our challenges in both business and life. The System is the Culprit, Not You Deming's quote is not about resigning to fate but rather a powerful invitation to adopt a systems thinking mindset. Here's a deeper dive into what this means: The System: This encompasses every aspect of our environment, from processes and procedures to our mindset and the overarching culture. It's the complex web of interconnected factors that drive outcomes. Perfectly Designed: This phrase doesn't imply that the system is flawless in a positive sense. Instead, it means that the system is producing the exact results it's set up to achieve. If those results are less than desirable, it's a sign that the system itself needs reworking. Results: These are the end products, both intended and unintended, of the system's design. Embracing the Principle for Self-Aware Leadership Here's how I've come to apply Deming's principle in my journey as a leader, and how you can too: Own the Results: It's easy to blame individuals when things go wrong, but true leadership involves taking ownership of the system's outcomes. If your team is underperforming, consider that it's likely a systemic issue rather than a few bad performers. Challenge Assumptions: Take a critical look at your existing processes. Are they truly efficient? Does your company culture genuinely support the values you stand by? Sometimes, the systems we've grown accustomed to need a fundamental reevaluation. Focus on Improvement, Not Blame: Shifting from blame to problem-solving is crucial. When you understand that the system is flawed, you can direct your energy towards identifying and rectifying those flaws rather than assigning blame. Experiment and Iterate: Don't shy away from trying new approaches. Experimentation is key to finding better ways to achieve desired outcomes. Test, measure, and adjust continuously—each iteration is a step towards refining the system. Lead with Empathy: Recognize that people are integral parts of the system. Understand their challenges and actively involve them in the problem-solving process. Empathy fosters a collaborative environment where everyone is committed to improvement. Applying Deming's Principle in Your Life Deming's insights aren't confined to the professional realm. They can significantly impact our personal lives as well: Fitness: If achieving your fitness goals feels like an uphill battle, scrutinize your system. Is your diet plan realistic? Does your routine accommodate regular exercise? Relationships: Recurring conflicts might signal deeper, systemic issues in communication or expectations. Evaluating these patterns can help address the root causes. Happiness: If you're feeling unfulfilled, consider how your daily habits and choices contribute to this state. Small systemic changes in your routine can lead to a profound improvement in your overall well-being. A Real-World Example: The Toyota Production System The Toyota Production System (TPS) is a shining example of Deming's philosophy in practice. TPS focuses on continuous improvement, root cause analysis, and empowering employees to identify and solve problems. This approach has led to Toyota's outstanding quality and efficiency, demonstrating the power of a well-designed system. Conclusion: Empowering Change Through Awareness By embracing the idea that systems are the key to results, we empower ourselves to become architects of our own success. This shift in perspective transforms us from victims of circumstance to proactive leaders capable of designing better outcomes. Whether we're in the boardroom or navigating personal challenges, recognizing that “every system is perfectly designed to get the results it gets” equips us with the insight to create meaningful change. Remember, every system is perfectly designed… to change. This journey of awareness and improvement is ongoing, and it starts with a single step—challenging the system.

@BEERISAC: CPS/ICS Security Podcast Playlist
Securing the Food Chain with System Thinking with Carl "CJ" Unis

@BEERISAC: CPS/ICS Security Podcast Playlist

Play Episode Listen Later Apr 10, 2024 47:59


Podcast: Bites & Bytes PodcastEpisode: Securing the Food Chain with System Thinking with Carl "CJ" UnisPub date: 2024-04-07In this engaging episode of the Bites and Bytes Podcast, we welcome Carl 'CJ' Unis, a Systems Engineer with the U.S. Space Force and Principal at Unis Complexity Solutions.  CJ brings over 20 years of expertise in systems engineering and infrastructure logistics to our conversation.  He illuminates the critical role of system thinking in enhancing cybersecurity within the food industry.  His background includes analyzing cascading infrastructure failures for the Department of Homeland Security at Sandia National Laboratories and serving as a federal agent for the Department of Energy.  Not to mention, CJ's experience in the U.S. Marine Corps adds a unique perspective to his insights. This episode was pre-recorded in January 2024 and predates the current critical infrastructure incidents or challenges highlighted in recent media.  CJ's insights offer a proactive perspective and underscore the strategic importance of resilience in system thinking, providing a valuable lens to view and address the evolving cybersecurity landscape. Episode Key Highlights: (00:29 - 01:24) System Engineering and Food Cybersecurity (08:56 - 11:07) Food and Cyber Security Risks (13:47 - 15:40) Rapid Technological Advancement in 2024 (18:01 - 18:46) Cybersecurity Impact on Food Industry (23:22 - 25:03) Understanding Natural Cycles and Engineering (29:06 - 31:12) Systems Thinking in Risk Management (32:19 - 33:36) Food Industry's Wide-Reaching Impact (37:48 - 39:37) Universal Industry Problems (43:16 - 44:02) Unsung Heroes of Everyday Life (45:38 - 47:06) Insider Threat and Vulnerability Analysis How to connect with CJ:  LinkedIn and Contact Card Course CJ teaches: “Systems Thinking in Emergency Management.” Article CJ co-authored: “Rethinking Future Food Chains: Systems Thinking and the Cascading Consequences of System Failure." Research Paper CJ co-authored:  “Building Food System Resilience within a Learning Organization.” System Thinking Alliance Additional Show notes and guest inquiry information are on the Bites and Bytes Website. If you want to learn more about AnzenOT, please check the website or reach out on LinkedIn.The podcast and artwork embedded on this page are from AnzenSage, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.

Navigating Major Programmes
Private Capital in Infrastructure PPPs with Sherena Hussain | S2 EP 3

Navigating Major Programmes

Play Episode Listen Later Mar 11, 2024 46:21


In this episode of Navigating Major Programmes, Riccardo Cosentino sits down with Sherena Hussain, lawyer, global thought leader in infrastructure and advisor to new partnership and sustainable finance models, to tackle the complex question: is private capital successful in major programmes?   “The research and the industry and the research is beginning to align in the sense that we need to begin to do things differently. Now is the time to start to challenge the paradigm and do better.” – Sherena Hussain   Key Takeaways:The role private capital in infrastructure major programmes  The overlaying correlation and causation of politics in private capital  The biases of private practitioners in determining the use of private capital  Delivery models, risk transfer and the tools for successful major programmes  Systems approach to complexity  The collective responsibility and impact of stakeholder managementSherena Hussain's Published WorkRethinking the role of private capital in infrastructure PPPs: the experience of Ontario, CanadaExploring the Success of Social Infrastructure Public Private Partnerships: The Complex Case of Bridgepoint Active Healthcare in Ontario, CanadaIf you enjoyed this episode, make sure and give us a five star rating and leave us a review on iTunes, Podcast Addict, Podchaser or Castbox. The conversation doesn't stop here—connect and converse with our LinkedIn community: Connect with Sherena Hussain on LinkedinFollow Navigating Major Programmes on LinkedInFollow Riccardo Cosentino on LinkedInRead Riccardo's latest at wwww.riccardocosentino.com Transcript:Riccardo Cosentino  0:05  You're listening to Navigating Major Programmes, a podcast that aims to elevate the conversations happening in the infrastructure industry and inspire you to have a more efficient approach within it. I'm your host, Riccardo Cosentino. I bring over 20 years of Major Programme Management experience. Most recently, I graduated from Oxford University Saïd Business School, which shook my belief when it comes to navigating major programmes. Now it's time to shake yours. Join me in each episode as I press the industry experts about the complexity of Major Programme Management, emerging digital trends and the critical leadership required to approach these multibillion-dollar projects. Let's see where the conversation takes us.  Riccardo Cosentino  0:53  Hello, everyone. Welcome to a new episode of Navigating Major Programmes. I'm here today with Sherena Hussain. How are you doing, Sherena? Sherena Hussain  1:01  I'm doing well. Thanks. How are you? Riccardo Cosentino  1:04  I'm very good. I'm very good. I'm so glad we're on this podcast together. Thank you for agreeing to join me. I've known you for a long time. But maybe for the guests that may not have seen you on CBC or seen your work on LinkedIn, can you introduce yourself briefly? Sherena Hussain  1:21  Oh, wonderful. Well, thank you for that. Well, my name, as you mentioned, is Shereena. Hussein. I'm a lawyer as well as an academic. In addition to being in the infrastructure space for many years, it's so interesting that Riccardo, you and I, we go back, way back, to the Infrastructure Ontario days where I was a summer associate and I was able to work alongside some of your teams. And since then, my career has taken me in different directions. Practicing as a lawyer at McCarthy Tétrault moving into academia, including affiliations with the Schulich School of Business, and also dovetailing into a variety of different international work, including affiliations with the G7 and the G20, trying to pair private capital to sustainable infrastructure projects all around the world. And now more specifically, trying to connect different types of research to actual problems that we have in the infrastructure community, more specifically, how do we make those projects bankable but also sustainable economically as well as environmentally speaking? Riccardo Cosentino  2:26  Okay, very interesting. So you, obviously, our path connected in the past and having this still do because I'm also still involved with private capital. I work for AtkinsRéalis doing investments into infrastructure. I have not been able to attend your courses at Schulich. But I certainly have seen them or your affiliation with the university. I mean, today, we want to talk about, obviously, private capital, but we want to also talk about major programming in general, and the challenges that major programme bring in terms of on-time delivery, on-budget delivery, and the complexity of major programmes and the multitude of stakeholders that they involve. So it's a very, very complex ecosystem. And I think I would just want to explore with you what you've picked up over the years in terms of what is the function of private capital and how can private capital at times help and at times doesn't help major programmes? Sherena Hussain  3:34  Yes, and first and foremost, I'm so happy that you're having this podcast series, because often we don't talk about this enough, and really being able to step back, see how well we're doing as an industry, but also, where are the rules or the ways that we can otherwise find solutions? How do we improve or at least create a dialogue around that? And with my research, and it's actually in fact, one of the reasons why I ended up doing a dovetail into academia, was really coming to the reflection point of whether or not we can do things better. And you know, as well as I do, and most of your listeners know that there has been a considerable amount of challenges that are almost endemic to major projects and the idea that items are over budget, they're never on time and then there's fallacies on how we plan and how we execute. And you can just look for the headlines from time to time, in which case, we always end up scratching our head and asking ourself, how did this happen? And that was one of the major questions that led me to move into academia and also conduct research with a bit of a slant towards private capital, but less so from a pure financial perspective, but rather looking at the role of private capital at the intersection of law, risk, as well as how that infuses some of the planning processes. So that intersectionality is quite challenging to wrap your head around, let alone do research. What I found really telling is that in the process, being able to step away from just each project stage and each project clause or project agreement, which as a lawyer, you can appreciate that's something that matters very much to what we do. But being able to step back and look at, well, how do these items interact with one another? In the context of say, are these projects able to attract private capital? What influence does this have on how the parties behave over the duration of long-term project agreements, some instance upwards of 30 years? How does that then influence the different stakeholders outside of the agreements? And then how then does different decision-makers reflect upon that whether at the front end and when they're coming out with some of the projected benefits, but also, as they try to communicate what went well, and try to then encourage other jurisdictions to follow suit. And it's that latter piece, which some of my research has gained a lot of traction, because looking at, say, Canada, we are regarded around the world, as some of the leaders when it comes to preparing infrastructure projects using different delivery models. I know some of your listeners might not recognize that. But as someone who then goes around the world, and interacts with say, senior government officials that are looking to bring on board different types of sustainable infrastructure, they always ask, what is Canada doing? How can we learn from Canada? What are some of your practitioners' best practices? And how then do we follow suit? So when you put that into the context of things like private law, risk, and all the different, the contextual features that come into play with how we put in place major projects, we're not just making a decision as a one-off, we are influencing effectively global infrastructure. And that's where some of the research on private capital is anyways, both fascinating, but also daunting because it does have a ripple effect in terms of how practitioners may then take them into account, and then replicate that in other places around the world. Riccardo Cosentino  7:21  Wow, there's so much to unpack in that. Certainly, yeah, the role of private capital. And I think we, what we're seeing right now in Canada, and what we're seeing in the UK, is how the role of private capital has started to shift in certain type of infrastructure. Again, I don't want to overgeneralize, because, you know, there's a lot of places where a lot of assets where private capital is still using is still the domino form of financing. But in more traditional public infrastructure, we've seen a bit of a decline in the use of that type of capital, as a tool of achieving outcomes, because I think that that's important, I think it's important to define that in Canada, the use of private capital was with the purpose of creating different incentives and creating different outcomes for major projects, rather than using private capitals, as a source or as a gap filler for project funding or project financing. So I actually would like to ask you, what's your view in terms of how effective is private capital being, it's a loaded question, but how effective is private capital being in achieving different or I would say, better outcomes for project delivery or major projects in general?   Sherena Hussain  8:55  That is a loaded question. I'll try to address this from the perspective of both research but also practice considering that I really have a foot in both worlds. Let me step back and understand well, what are the motivations to then introduce private capital? In many ways, those are your benchmarkers for success in terms of did it achieve that or did it not? And when we stop and think about the theory behind the use of private capital in mega projects, many of the key items include things like is it a way to then align incentives between different parties? Is it an opportunity and then to incentivize certain behavior so that you achieve value for money in terms of how best different parties are able to manage risk, as an example, or some of the the windfall profits can then be better managed by virtue of using private capital. You have the benefit of leverage to then induce different types of returns to then bring different forms of maybe longer-term private capital providers to the table which otherwise may have not been available. And then again, can you align the incentives with what the public sector also wants to achieve? One of the key challenges, though, that exists with just that theoretical approach to then benchmark, how well does private capital work or does not work is that just so much more (inaudible) with or without private capital. And this, you move beyond the theory, and then you look at, say, the process to then create a market that then entices private capital. The processes involved in terms of structuring different tender documents, getting some degree of negotiation, and also making your way through the process of financial close and then when the real fun begins, when the capital comes into different projects, that's when you see things like leadership and personalities come into the conversation. We also see the role of which different capital markets come into play. And inevitably, there's a political climate that, for the most, part does overlay whether or not private capital is available, but also how well it's priced and if that price outweighs some of the benefits that come with private capital. We're now entering a period in which case interest rates are much higher than they have been in at least the past six to seven years. That, in and of itself, introduces a different paradigm for just private capital and a cost-benefit analysis that might come into play. But also in that period, at least here in Canada, we're also seeing a morph in terms of what kind of delivery models have we introduced and how much private capital have they also been deployed. And that makes it somewhat difficult to then apply, say, our theoretical approaches for whether private capital is successful or not because there have been things outside of that traditional analysis that have occurred as well. So from a research perspective, it's difficult to say causation versus correlation. But what it ultimately means from, say, a decision maker's perspective is, well, if private capital was successful five years ago in a specific industry, does it mean I can replicate the exact same set of circumstances for another industry today? And the short answer is no, you have to then reevaluate, is it the right solution? And if it is, how much private capital? Which source? At what period of time? And all these different variables to then being able to then achieve some of those benefits like, are we aligning incentives over the long haul? Who takes on some of the most problematic risks that comes into play? And I will say that, Riccardo, is one in which we're entering a new frontier when we start to think about the role of private capital of mega projects, because not only has the ecosystem changed, but also much of the research is catching up to now being able to pull some holes in those assumptions. And the practitioner community is even recognizing that yes, we need to stop and think about is this the right set of contexts or circumstances for us to determine is it the right use? Is it not? And then be able to benchmark after the fact of whether it's successful or not. Riccardo Cosentino  13:18  Again, a lot to unpack. As you said, it was a loaded question, I think you answered it beautifully. For certain, the landscape has changed. And I like how you refer to practitioners. And so, by the way, for the non-academic listeners, we, I am a practitioner, as people in the industry are the practitioners. And so we have our own views. And I have to say that, without taking away much from practitioner, I do believe that the practitioner view's a little biased. So relying, of course, a practitioner will, a private sector practitioner will always push for private capital, and get that generates a return on the capital that is deployed. And so I think relying on practitioner to provide views on the use of private capital is a little biased but I think it's a necessary point of view. I think you touched upon the ability to assess the outcomes of these mega projects and the influence of private capital or public capital to the mega projects. However, I think it can be challenging because the horizons are very long and the datasets are limited when you have such horizons, right? When you have a project that could last five, seven, 10 years, you might actually not know the outcome of that project, probably couple of years after the contraction has been completed. And that could be 12 years from now. So it's really difficult to have, to assess the benefits of the impact that certain decision, like the decision of using private capital, can have on the outcomes. And that's why I touched upon the bias because obviously if you, if the people making the assessment are biased and you have incomplete data and long span horizons, the verdict, so to speak, might be highly biased and geared towards certain preferences of the industry or the person that is making that assessment. But nevertheless, it's important that we do assess, and we do try to understand, what private capital can do, or other tools in the toolbox, for that matter, that are used to tackle the challenges of major programmes, right? Major programmes are very complex, they have a history, if you're starting a major programme, you should know that you probably going to be late and over budget. And if you think that your major programme is not going to do that, then you probably don't understand major programmes because the history, the data is out there. Having Professor Filberg is, I can't remember the stat but probably 90% of major programmes are late and over budget. So in any case, major programmes are complex. And we need the tools to deal with this complexity. And so private capital is one of the tools but in your mind are their other tools and is the choice of tools, an important choice? And if I can add one more element, is the choice of tools fixed or the tools actually change along the lifecycle of a major project?   Sherena Hussain  16:54  This is an excellent question. And I like to use the analogy of tools in a toolbox, but also whether or not it's an individual who's picking up that tool? Do they know what to pick up at any given time? And for what project are they trying to use this tool for? So think of, say a home renovation, in which case, today, you might use a variety of different tools, supplies for a particular problem. But think about, say three years from now. And you might have to reconsider, oh, do I need to replace? Do I need three player? Which tool from the toolbox do I need now? If we use that and then apply that sort of question-answering queue to then major projects, then we have to think about at what point are we thinking about the problem? Are we thinking in terms of, say, delivery models? And often that's where we get the analogy of tool in a toolbox? Are we thinking of one form of risk transfer versus another? And this is where we often gravitate towards and say, well, this type of a public-private partnership or alliancing model, this is one tool from our toolbox. That's a very simplistic approach. Because yes, we ask that question. But we also have to ask ourselves, who's in fact using these tools? Do we have the institutional capabilities in order to then be able to leverage these tools in order to achieve an outcome? Go one step further, are we actually addressing the right project at any given time? Do we have to up-scope or descope it? And if we start thinking about that perspective or going beyond just a micro project approach, which is typically how much of the private capital research is focused on, it really goes down to a project level or a subset of different portfolio data. But once we try to introduce it into an institutional context, that's when we see a variety of different theories that ultimately can gravitate towards things like the systems in which case private capital then operates in. And that's why I think there are different solutions that are available that thinks about, well, it's not just what's in the toolbox. But there are also solutions such as how do we upskill? Or what capacity are we building? What about, say, things like critical thinking skills and problem definitions? That's another tool which, there are different intellectual models that exist and we can train and teach for that we can conduct research in that, that also then has an impact on the use and or success of different types of private capital. And I can give you an example of how I'm currently grappling with this from a research but also in terms of application and by the way, this particular public-private partnership agency wants to then attract private capital to do so. In that process, we're looking at okay, which delivery model works, let's prepare the project. And we can go through a lot of those more micro-level analyses. But what is critical is the fact that private capital may or may not be attracted to that and particularly at the right risk-return profile. And that's when you step up and start looking at the norms, the processes, the people, the broader institutional ecosystem that comes into play, that all has to work together. So much so that the term private capital, which might be politically advantageous in those markets are not really used much anymore. It's called blended capital, how well can you de-risk private capital to then bring them into a market, so you have a balance between public capital, and private capital and different types as well like the nonprofit sector? And that's where we're seeing an inflection point in how, not only the research but the practitioner community in certain regions where private capital is just not available, is trying to evolve in order to address, can we get some of the benefits, but also knowing that some markets just do not exist today. Riccardo Cosentino  20:56  Yeah, I like how you describe major projects, and you look at all of the facets, the delivery model, that type of contract used is one facet. But you know, I think we study, we study major projects, as temporary organizations and being an organization, you need to consider multiple facets, you need to consider, as you said, exactly what you said is the people, the processes, the culture that gets to sits in the middle, how these people compensated, what kind of bureaucracy do you have, and all of these should exist in a harmony that allows the system, so the major programme, to deliver the appropriate outcomes. And yeah, there are situations where certain tools will work and other tools won't and vice versa. So, alignment, as you said, the private capital is very good at aligning incentives and providing risk transfer. But, you know, does that really apply to every single project? I mean, I can think of one industry that never really used private capital to its full extent, which is the nuclear industry there's no way you can find privately financed nuclear power plant because of because of the risk. So you really need to understand I think, my law professor, during my master said, what problem are you trying to solve? And then from that, once you've established the problem you're trying to solve, you find the right contract to help you solve that problem, right? If the problem is I want to transfer the most amount of risk, then you've got to find a contract like a PPP or like a project finance solution where you're transferring the majority of the contract, but that comes with cost, as you pointed out, or the private capital might not be available so the risk transfer might not be, might not be the right mechanism for that particular project. So, I think we've been conditioned over the last few years, over the last 10 years, that there is our delivery model that will accomplish the best outcomes. But I think that's very reductionist because you really need to look at the system that you're dealing with and that is much more multifaceted than just, oh, this contract versus that contract.   Sherena Hussain  23:22  Absolutely. And when you start to explore that, you also then have the opportunity to then look at systems solutions to system challenges. And from one end, to be able to have that conversation is quite challenging, because some would say, well, that's just outside my zone of influence, or that's outside my industry, or you just have to wait for something to happen but we need this built today. That elements of not so much public, or public or political considerations, but also more broadly about the role in which organizations and different disciplines can then interact with one another is also something to be challenged. We often think about, well, one company only does X, they rely upon a consortium to come together and provide a solution, say in major programmes. So to be able to then offer a system space solution, then a similar sort of coming together of disciplines looking at some of the solutions they have, what are the problem they have to solve knowing that it isn't going to be a simple answer to a relatively challenging problem also requires even within the public sector and even, you know, at least even drop the distinction between public and private, a systems-based approach to thinking about what's the problem we're trying to achieve and what are some of the solutions that exist, ultimately are ways in which we can at least beginning to scratch the surface and look at can we actually get to the root of some of these problems and then start to implement some of say, the innovations that come forward. I am mindful that there are certain delivery models out there that are masking themselves with some of those broader solutions that say, well, we might be doing things like alliancing, which on its surface suggests that we're doing exactly that. But as we've discussed so far, it's, in some ways, it goes beyond just a project and a delivery model. It's looking at, do we have the right skills? Do we have the right capabilities? Are we pricing risk accordingly? And what about things like norms, culture, that do you have to be addressed? They could be addressed within a delivery model. But what's been clear in the research and the theoretical framework is that we have to go beyond that. And that does require an evolution within the industry, but also within different types of interactions and yeah, I would even say, broaden what the industry means in order to start moving that envelope across the board, to then being able to say we're now developing system space solutions to system space problems in mega projects. Riccardo Cosentino  26:08  Okay, I want to pause a little bit on system approach. Because I think you and I are familiar, and probably a lot of the listeners, are familiar with system thinking. But it is a discipline that it's certainly underutilized in, certainly in Canada, as far as I know, because I've not come across system thinking until I ended up in the U.K. where it's a concept that even there is not broadly used, but it's I think a bit more understood and at least the benefits of system thinking and approaching issues from a system perspective is something that is being embraced more and more especially in civil engineering in mega project, because when you have a lot of complexity, you need to think of different types of relations between agents within the various system. And you might even have a system or systems to make things even more complicated.   Riccardo Cosentino  27:14  But the system approach is, it's important because I'm always trying to explain it to known to people who have never come acrossed system thinking that the example I always give is the butterfly effect, right? Whenever, we always know we've always heard some in, when a butterfly flaps the wings in Australia, you might have a tornado in North America. And that's basically how I explained system thinking where there is no direct cause and effect, which is perceived by as more causality that happens in a way that we don't quite understand. And so we need to really understand all of the elements to trying to understand our all of the elements, in our case, for major programmes, stakeholders, interact with each other because only when we understand those interactions, we can start seeing patterns of actions that occur within the system. And we always have a tendency as human beings to reduce the complexity, and always thinking of linear cause and effect, when in reality, we're talking about circular cause and effect. And in fact, it is not even cause and effect it is just circularity of relations. So sorry, I wanted to take just a few minutes just to get all the listeners on the same page, when we talk when we say systems and system thinking and system approach. What do we mean? And I guess, you and I have discussed this in the past, but what are? What are the advantages of having a system approach? I think you touched on some of them already, but in your mind, what are the advantages of system thinking and system approach to major projects? Sherena Hussain  29:08  Yes, and when we stop and think about, why should we entertain such levels of complexity amongst not just one system, but multiple systems of systems, and one area is it offers the ability to think through how different say, stakeholders, actions, activities, risk, capital sources, all interact or can be affected by a certain course of action. And for the most part in our daily lives we don't think necessarily like that. For the reason you mentioned before we're, it tends to have a reduction as an (inaudible) from simplicity and how we undertake our affairs. However, if you're willing to then step back and do that mapping exercise, that identification often will yield you the ability to see some of the assumptions that have possibly been made. In different circumstances, you might have to test those assumptions. An excellent example that I grapple with daily right now is in the context of decarbonizing transport, meaning try to reduce CO2 emissions from transport through other propulsion technologies like battery electric, like hydrogens, like anything else in between. I can tell you, Riccardo, but often they say, well, you just need someone to get a vehicle, put in a charger, and you're on the road and everything is great. Well, if that were true, then we'd probably have a lot more, you know, different types of vehicles on the road, but we don't. And then once you start mapping that out, you realize, well, you interact with utility, that electricity has to come from somewhere, there's a supply chain that comes with, say, critical minerals that go into the components to the vehicle to the charger. There's also different individuals and regular regulatory frameworks that are impacted such as safety, such as the individuals who have to maintain like the mechanics, do they feel safe touching these vehicles? Do they need to be trained? What about our ecosystem for upskilling and reskilling the trades. So once you start looking at systems and unpacking that, you're able to not only identify who your stakeholders are, but some of the embedded assumptions into our projects. And once you have that insights, then you can make decisions such as you know what we need to bring in certain stakeholders earlier, or you know what, maybe the utility is a source of low-cost financing to this project, because they might have a vested interest in greater adoption of certain types of electricity sources through electrification. So that's another, those are some of the benefits that comes with systems theory, and systems thinking. But I also want to throw the caveat out there is that it's not a one-size-fits-all all approach. Often, you have to do this on an ongoing basis for the same project, but also on a project-by-project basis. And that's where the application of this type of thinking, in some ways is very challenging in the mega project space, because there's always a tension about, can we get economies of scale, and how we can then replicate some of these across some of the say, smaller projects that just do not have the capital in place, or the budget in place to do this on an ongoing basis. So that is ultimately something that comes into place. Do we have solutions available to then make it a more timely and cost-effective to apply systems thinking? I would say yes, but we just haven't figured it out yet. Or we can at least try and see how we do that. And I'm sure, Riccardo, you've seen in some of your work in your masters that there are solutions around the world to do that. So some of these benefits could be realized. Riccardo Cosentino  33:02  Yeah, for sure. I do think that understanding, okay, I'm going to reduce the complexity a little bit. And in my mind, one thing that projects don't do and I'm going to be very specific, is stakeholder analysis and the effect of stakeholders onto even onto the day-to-day delivery, right? We, you know, even when we start in delivery project, and we're on-site, there's a little bit of work done in stakeholder management, but not to the extent that is required, and that has detrimental effects on delivery. And I think sitting down and understanding and do and apply system thinking the second you apply system thinking you have to think of the stakeholders because, you know, if you're an on-site delivering a project, all you are looking at is your Gantt chart, right, your schedule, and you know, that by the way, that's a whole new podcast on the fallacy of a linear schedule for a complex mega project is you know, I don't even know where to start with that, where you you have all these activities and somehow something as complex as a major project you end up with, with a delivery day, like to the day you can tell when the project is going to be done. But which is a fallacy, because the second you start actually looking from a system perspective, you understand that there's so many moving parts, so many relations, you don't understand that how you can predict to that level of accuracy is beyond me. As I said, that's a different podcast. I think it's important though, that we start using these approaches because we drive in blind, like I think there's a lot of project director, project managers out there that are driving blind because they're using, they're using tools that are designed for things with little complexity and the tools that we're using for high complexity, issues of say high complexity projects are not good enough. And that basically, doesn't basically makes the project director being oblivious to what's ahead. And so we're getting more in the specific now of project delivery. But you know, if you step back, you know, even in the planning phase, applying systems thinking during the planning phase, or during the early phases of the project, to understand what the challenges are going to be making the project more resilient. Because ultimately, I think that's also what system thinking allows you to do. It allows you to do how the project might fail over the long term. And I'm not just talking about the delivery phase, I'm talking about the planning phase, you know, a lot of projects don't get the funding, they get shelved, and but applying system thinking upfront, allows you to understand what could go wrong, you know, there's a change in government that happens. Doesn't mean that the project needs to stop if there's a change in government, you could set it up in a way that is politically agnostic on who's the leader, right? So these tools are very, very helpful, but I don't think they are understood or even why they're not utilizing, I don't think they're even understood. Sherena Hussain  36:36  And that's where I find that that could be an opportunity. An example of one of those tools, just carrying on on the example of stakeholder management is one that I teach to my master's students. And also, when I engage with senior government officials, and that is a power interest matrix, it's a very simple two by two matrix. On one axis, you have power, another axis, you have interests, and then you plot your stakeholders. What's really telling is that if a stakeholder for example, has high power, high interest in your mega project, say, during the planning stage, well, you have to make sure they're consulted and they're involved in that project. If you have a stakeholder that has low interest, but high power, you want to make sure that they're amendable. But they have, for the most part, as long as they're disinterested, they're not going to exercise their power. That analysis continues throughout the duration of our mega projects through all its stages, because a stakeholder might shift in their power or their interest. So say the mega project experiences a significant delay that then affects one of those stakeholders. So their interests, even though they're very powerful, but low interest now increases. So they're by far one of your most problematic issues to your project in getting, say, consensus to get this project back on track. If you're not thinking about stakeholder management, then that is going to just emerge and potentially not be foreseen, and you're behind the eight ball. Whereas before, if you had a constant view of your stakeholders, and even if it's say, looking in quarterly, looking in and reflecting monthly, then you're in a better situation to get ahead of those situations and develop solutions before it minds for that. What I'm very clear to all my students is that this is not just for, you know, the stakeholder management consultants, this is everyone's job, everyone should be thinking about stakeholders, because whether you're involved in say, claims management, or if you're involved with project coordination from, say, a public sector perspective, you're still dealing with stakeholders, from your vantage point, you should be managing that as well, such that we can at least be applying some of these systems based solutions to then avoid the common pitfalls that typically come with major projects. Riccardo Cosentino  39:01  Yeah, you make me smile when you say the stakeholder consultant because yeah, that's my experience too, right? You don't just make a project you typically have and it's typically a comms firm or somebody that just when in reality, stakeholder management is at the core, right, the project director should have direct visibility and influence on that and should be spending quite a bit of his or her time on stakeholder management because, as you said, it's evolving, right? I really liked your two by two matrix because you have to continue reviewing it, because the situation change and somebody that didn't really matter early on in the project may become very influential. And if you haven't mapped it out at the beginning, guess what? You're going to be completely blindsided because if you haven't done the exercise at the beginning of the project, to understand who these parties are and what their role are, when they see intuitions shift and somebody now becomes irrelevant if you hadn't mapped it to begin with, you'll never even going to know what's going to hit you. Sherena Hussain  40:07  And this is where you might you must know the term, and your listeners too, the term social license, that we need a social license to build mega projects. We need a social license to be able to introduce X, Y, and Z. Well, yes, but what does that actually mean? How do we develop a social license? How do we maintain it? How do we grow that? Often, if based upon our conversation, we're pretty much saying it's on the basis of applying systems thinking, systems theories to stakeholders. And that's how you're able to cultivate the social license. And it's not just the jobs for the comms department or the consultant. It's everyone's job when we're dealing with major projects, because we all have a zone of influence in what we're doing. And that all has some form of impact, like the butterfly on how that mega project unfolds at the end of the day. Riccardo Cosentino  41:04  Yeah, absolutely. Absolutely. Yeah. stakeholder management has become a new pet peeve. Okay, I think we're coming towards the end of today's podcast, but you know, before, before we wrap up, I just wanted to ask you what, do you have any hope for the industry do you, as a bit of a broad, sweeping question that, you know, you've been in the industry for a long time and I ask this question to most of my guests, it's, you know, are you positive are you negative about major programme as an industry, in Canada and or around the world? Sherena Hussain  41:51  I would say I'm optimistic for a variety of different reasons. If we looked at purely from a public policy economics perspective, infrastructure is critical to the success of any society. Canada's no difference. So there will always be a role for mega projects. A lot of decisions that we have to make today are informed by things that maybe we didn't think about 10, 20 years ago, such as climate risk, how does this affects some of our mega projects. It's not just bringing a consultant who tells you to do X, Y, and Zed that requires an application of systems thinking. And the theory is across all facets of a mega project's lifecycle, not just in project development. So I think that is going to be one of the biggest drivers paired with the fact that across some of the major industries that require either a renewal, or the investment of different types of infrastructure, leveraging technology, again, highly complicated. That's another realm for where we will see the need to apply different forms of system thinking and systems solutions that we've talked about today. So with that in mind, we either have the opportunity to continue doing what we've been doing before and possibly just fail or not be able to achieve the outcomes, or reflecting upon in our daily lives, we have to deal with more systems-based thinking, because our lives are getting more complicated. Why not start thinking about how that applies to mega projects and major programmes. And I think that is an opportunity that I'm bit excited for, in the sense that the research and the industry is beginning to align. And so in the sense that we need to begin to do things differently. How quickly we're able to mobilize? I'd say I'm also optimistic because you have a podcast like this talking about it. So to the extent that your listeners are decision-makers as well, they're being influenced by the fact that now it's time to challenge the paradigm and think about how we do things better. Riccardo Cosentino  43:52  You make me blush I'm doing I'm trying to do my part. I'm trying to do my part and then with this podcast for sure, because it's I am a little bit more negative than you I think it is, it is a monumental challenge. For decades, we've been trying to improve major programmes and major programme delivery and the progress is slow. But at least we are definitely moving in the right direction. But you know, when you see when you see outcomes of major programmes on a day-to-day, I won't name projects but you start to think you know, how long is it going to ask is going to take for us to have a situation where it's not a given that a major programme will be late and over budget. But although I have a little bit of a negative outlook, here I am trying to do my part to change and I, you know, as people like you and that are helping these change by bringing different perspective from different parts of the industry. So on that, I want to thank you for taking the time today. It's been a fantastic conversation. Hopefully, we won't let pass another war 15 years from the next time we talk to each other. But yeah, thank you very much, Sherena, for for joining me today. Sherena Hussain  45:24  My pleasure. Thanks for having me. Riccardo Cosentino  45:27  That's it for this episode of Navigating Major Programmes. I hope you found today's conversation as informative or provoking as I did. If you enjoyed this conversation, please consider subscribing and leaving a review. I would also like to personally invite you to continue the conversation by joining me on my personal LinkedIn at Riccardo Cosentino. Listening to the next episode, we will continue to explore the latest trends and challenges in major programme management. Our next in-depth conversation promises to continue to dive into topics such as leadership risk management and the impact of emerging technology in infrastructure. It's a conversation you're not going to want to miss. Thanks for listening to Navigating Major Programmes and I look forward to keeping the conversation going.   Music: "A New Tomorrow" by Chordial Music. Licensed through PremiumBeat.DISCLAIMER: The opinions, beliefs, and viewpoints expressed by the hosts and guests on this podcast do not necessarily represent or reflect the official policy, opinions, beliefs, and viewpoints of Disenyo.co LLC and its employees.

Diseño y Diáspora
472. System thinking in the government (Finland). A talk with Sirpa Fourastie

Diseño y Diáspora

Play Episode Listen Later Nov 23, 2023 34:53


Sirpa Fourastie is a designer with a solid experience leading operations in cross-disciplinary teams. She works in the Finnish Digital Agency leading a group of people, mostly designers working in Transformation and Service Design. She has cocreated the operating model with her team through piloting and scaling capacities. In this interview we talk about the ecosystem of death, the traveling and sharing of data, artificial intelligence and life events.  This interview is part of the lists: Muerte y diseño, Finlandia y diseño, D&D in English, diseño y gobierno. The lists can be found on our website, in Spotify and in Youtube.

The Sustainability Journey
Disruptive Design and System Thinking: Transforming Systems for a Sustainable Future with Dr. Leyla Acaroglu |S.1 E.83

The Sustainability Journey

Play Episode Listen Later Jun 29, 2023 49:58


Join us in this enlightening episode as we sit down with Dr. Leyla Acaroglu, a pioneer in the realm of sustainability and design sociology. Known for her groundbreaking initiatives like Eco Innovators and Disrupt Design, Dr. Leyla has spent her career exploring the intricate intersections of design, sociology, and sustainability. She is also UNEP Champion of the Earth.  In this episode, we unravel misconceptions around sustainability, often viewed as a mere "nice-to-have" feature. Dr. Leyla passionately discusses its role as a primary business objective and an innovation opportunity. She stresses on the need for a paradigm shift, taking sustainability beyond images of tree huggers and polar bears, to understanding and reducing real environmental impacts.  As a believer in the transformative power of education, Dr. Leyla shares her unique approach towards making sustainability engaging through toolkits and gamified experiences. She emphasizes the role of fun and challenge in learning, breaking biases, and fostering creative thinking around sustainability. We also delve into the challenges faced by sustainability teams in companies and how they can be empowered. Our conversation further extends to the influence of policy and global leaders in shaping a sustainable future. Dr. Leyla brings to light the fine balance between regulation and innovation, sharing instances of impactful policies and potential unintended consequences.  Tune in for an episode brimming with insights, as we redefine regeneration, question Western ideologies, and learn from indigenous communities, all in pursuit of living within the means of our planet. Don't miss out on this enriching dialogue that underscores the importance of continuous learning and adaptation in the emergent field of sustainability. To learn more visit https://www.leylaacaroglu.com/ 

Design Systems Podcast
73. Sheryl Cababa Chief Strategy Officer at Substantial: Using system thinking to make informed decisions

Design Systems Podcast

Play Episode Listen Later Jun 15, 2023 35:57


Sheryl and Chris discuss the complexities of the design system space as it involves human behaviours. View the transcript of this episode here.Register here for our upcoming webinar, ‘AI in Design Systems' on June 28th, 1 pm (ET) and 10 am (PT).GuestSheryl Cababa is the author of Closing the Loop: Systems Thinking for Designers. She's a design researcher and strategist and is the Chief Strategy Officer at Substantial, an education-focused research, insights, and development studio based in Seattle. Her practice is focused on systems thinking and equity-centered design, and she's worked with a diverse base of clients including the Gates Foundation, Microsoft, IKEA, and Khan Academy. Her focus is on using design to help clients reimagine education.  She also teaches at the University of Washington's Human-Centered Design and Engineering program, helping to introduce systems thinking to the next generation of designers. HostChris Strahl is co-founder and CEO of Knapsack, host of @TheDSPod, DnD DM, and occasional river guide. You can find Chris on Twitter as @chrisstrahl and on LinkedIn.Sponsored by Knapsack, the design system platform that brings teams together. Learn more at knapsack.cloud.

Being & Event
Part 4: On the Edge of the Void, ft. Elisabeth Paquette

Being & Event

Play Episode Listen Later Apr 17, 2023 89:01


Covering Part 4 of Alain Badiou's Being and Event, described through the expression “On the Edge of the Void,” Alex and Andrew cover the event, history, and the contradictory hypotheses of the ultra-one (the necessity of the event) and the being of non-being (the necessity of the decision). Guest Elisabeth Paquette identifies limits to universality from Badiou's Marxist legacy and suggests Afro-Caribbean approaches to emancipation through difference. Paquette is a professor of Women's and Gender Studies and Philosophy at the University of North Carolina at Charlotte. She is the author of Universal Emancipation: Race Beyond Badiou and is currently working on a book on Sylvia Wynter. Concepts related to the Edge of the Void Being Qua Being through (1) a Presentation of the Multiple, (2) the Void as the Proper Name of Being, (3) Representation as the Excess of the State of a Situation, (4) Nature as Normal, and (5) Infinity that Expands Beyond the Limit, History as an Alternative to Nature, Singular Multiplicities, Edge of the Void, Site of the State and Evental Site, Axiom of Foundation, The Subject Who Makes a Decision, The Matheme of the Event, Contradictory Hypotheses of the Event, the Standpoint of the Undecidable, Event as External to Ontology Interview with Elisabeth Paquette Badiou's Saint Paul, System Thinking, Sara Ahmed, Audre Lorde, Critiques of Marxism, Frantz Fanon and Aimé Césiare, Leon Trotsky and Whiteness, Universal, Difference, Sexual Difference, Subtraction, Sylvia Wynter, CLR James, Édouard Glissant. Links Paquette profile, https://pages.charlotte.edu/elisabethpaquette/ Paquette papers, https://uncc.academia.edu/ElisabethPaquette Paquette, Universal Emancipation: Race Beyond Badiou, https://www.upress.umn.edu/book-division/books/universal-emancipation

On The Edge Of Equity
Leading the Way with System Thinking and Education with Lauren Feaster

On The Edge Of Equity

Play Episode Listen Later Feb 2, 2023 42:42


In today's episode, the inspiring Lauren Feaster discusses the unique platform she has as CEO of Milwaukee's Professional Dimensions (PD) and what it means to lead with intention, integrity and heart, all rooted in system thinking. Her commitment to the work is rooted in her desire to ensure women, especially women of color, are embraced, elevated and compensated for every professional dimension they lead with and in every area where they add value. Dedicated to empowerment through education, Feaster shares her journey as a leader and how one individual can have major impact with intentional work. This episode is sure to inspire listeners from many backgrounds!.Episode Highlight12:26 - Professional Dimensions is my theory of change right now. I`m here because I really believe that the time we are in, what PD offers and has the potential to offer based on its history and how it was founded and what it was founded for, needs to be the answer. 18:51 - The effort has to be shaped by those who are most directly impacted by the injustice and lead by those with personal proximity to the problem.25:35 - Being able to know and learn and know what to do when you find yourself in that situation is just as important as trying to change the system so that it doesn`t happen and it actually does change the system overtime.38:53 - My members give me hope because I`ve seen it, I`ve seen so much success in these things that I share and that`s why I can share them with so much confidence, I would not steer folks wrong.Connect with Tammy Belton-DavisLinkedInConnect with Lauren FeasterLinkedIn

Agile Disrupted
Definition of Progress

Agile Disrupted

Play Episode Listen Later Nov 29, 2022 71:54


Is failing fast effective or reckless, especially without understanding the pattern that led to the failure to begin with? We create goals. We call them outcomes. We call them objectives. We measure key performance indicators on reaching these goals. We reach these goals to continuously improve. We continuously improve to reach our personal vision. We recruit others to join us in a shared vision. We get there together. We arrive. That's the plan, right? Are we more susceptible to enrolling into someone else's personal vision of the future in avoidance of our own introspection of what we really want? Are we more susceptible to being compliant, or even apathetic, towards a shared vision that's forced upon us? Sometimes we formalize our goals at work and sometimes we disregard them in our personal lives. Every day, we wake up to a blank canvas of possibilities and obstacles towards these goals. Every day is a lottery, ‘because cause and effect is not closely related in time and space,' as Peter Senge explains it in Laws of System Thinking. Time isn't as linear as much as we understand it to be, and yet it is our impulse to respond accordingly. It is our impulse to create solutions for yesterday's problems. It is our impulse to diagnose symptoms, so that we might avoid the hard truth of the patterns behind ‘the structures that might hold us prisoner.' Given the limitations of cognitive load, our mental model alone can't possibly contain every element of the butterfly effect. But the commitment that comes with seeking the truth means we discover how we are co-creating our own reality today and what we're willing to do to generate the results we want. So, ask yourself. What progress have you made this year? Is progress more focused on reaching your goals based on the set of conditions you designed for yourself in January or compounding interest on your learning milestones? If you were to do innovation accounting on your goals for the past five years, what would that teach you about your patterns? If an Agile team were to do innovation accounting on the products and services they support, what would that teach them? If holding creative tension towards a personal vision is difficult for the individual by default, what might that look like for an Agile team holding creative tension for achieving their Product vision? How often does an Agile team have a Product vision that is connected to the shared vision of the company? How often is an Agile team allowed the opportunity to understand how the company operates as a business, in order to create meaning out its shared vision? If a shared vision for an Agile team means each person sees the same picture of success for their Product, how might an entire company of employees share a vision together? What happens when the vision of the Product, the vision of the Portfolio/Program, and the vision of the company are three different pictures? What happens when the incentive structure for the employee, for the Agile team, for the Portfolio/Program, and the company as a whole don't match? Is learning how we co-create our own reality a source of limitation or is reality simply a medium that we are bringing to life each day through our choices? Find out with the return of guest speaker David A. Brown, and our newest guest speaker Patrick Mercurio.

The Legacy Leaders Show With Izabela Lundberg
Businesses Success: Discover The True Power Of Systems & System Thinking With Shay Lynch

The Legacy Leaders Show With Izabela Lundberg

Play Episode Listen Later Oct 16, 2022 41:51


In this value-packed episode of the Legacy Leaders Show, we deep dive into the importance of understanding systems needs for every business to succeed, especially during change and transformation. But a winning system-thinking mindset can help you to succeed in any situation! We deep dive into it with Shay Lynch, an author, founder of Future State Academy, award-winning consultant and strategies on how to make that possible, especially during current times.Champions, Bukle Up For An Epic Ride!

The Legacy Leaders Show With Izabela Lundberg
Businesses Success: Discover The True Power Of Systems & System Thinking With Shay Lynch

The Legacy Leaders Show With Izabela Lundberg

Play Episode Listen Later Oct 16, 2022 41:51


In this value-packed episode of the Legacy Leaders Show, we deep dive into the importance of understanding systems needs for every business to succeed, especially during change and transformation. But a winning system-thinking mindset can help you to succeed in any situation! We deep dive into it with Shay Lynch, an author, founder of Future State Academy, award-winning consultant and strategies on how to make that possible, especially during current times. Champions, Bukle Up For An Epic Ride!

Liberated Tester
EP002 Jayesh Salgaonkar | System Thinking, Leadership & Cricket

Liberated Tester

Play Episode Listen Later Oct 7, 2022 69:18


On the show today, we have Mr. Jayesh Salgaonkar, he is member of Singapore's International Indoor Cricket team and a QA Director. He shares his secret to balance passion with profession, talks about systems thinking, Simon Sinek and books that helped him grow into better person. Thank you for you love :) Join me here for more intimate discussions, contests and BTS: Private Telegram Channel Link  Follow on: Apple | Amazon | Spotify | Gaana | JioSaavn 

Yes! We Rise
Creating the Change We Want to See with Beth Tener

Yes! We Rise

Play Episode Listen Later Sep 8, 2022 45:51


Real systems-level change takes community, safety, and trust. Today, Christine is joined by Beth Tener, founder of New Directions and Kinship. Beth shares that creating change does not happen through one person or organization, but through collaborative networks working together toward building systemic change. She believes strongly that the answers can already be found within a community - the challenge is in providing the necessary support to bring it forward. Beth's work helps people remember they're part of a beautiful ecosystem. Communities have a shared history that informs what exists in the present. Allowing those stories to be shared and held is vital. Beth offers her wisdom, experience, and perspective on cultivating lasting transformation, creating spaces of care, and building social justice with community. Realize the power of collaboration, acknowledging the past, and building a brighter future with others to create new possibilities. Welcome to the Yes! We Rise Podcast! LINKS/RESOURCES MENTIONED Learn more about Beth and her new initiative, Kinship. Kinship is part of New Directions Collaborative. Take part in some of Beth's upcoming events and sign up for the Kinship Newsletter! BETH'S RECOMMENDED RESOURCES Art of Hosting will inspire you to harness the collective wisdom of groups System Thinking, System, Tools, and Chaos Theory Strategic Questioning Creative Approaches To Problem Solving has lots of great ideas! Relational Neuroscience by Sarah Peyton Additional Resources from New Directions Collaborative The Yes! We Rise podcast is produced by Dialogue + Design Associates, Podcasting For Creatives, with music by Drishti Beats. Follow the We Rise podcast on Facebook and Instagram. Please rate, review, and subscribe to the podcast so we can continue spreading our message far and wide. Find our email list at the website: www.yeswerise.org. Thanks for listening. The Yes! We Rise podcast features solutions-seekers, change-makers, and those creating a resilient future. We share stories and strategies to inspire action to build collective resilience and community transformation. To create change, people need to feel like they belong and that they are part of a growing movement. They need to know their voice matters and that they have the inspiration, agency and ability to transform their lives and their communities. They are the key to a resilient future.     From the Navajo Nation to the mountains of Appalachia, incredible work is being done by community members and leaders. Change is often sparked by inspiration: seeing what others have done, especially in similar situations and places. People see that when someone looks like them or lives in a place like theirs, and has created real, true and lasting change, change that will allow their granddaughters and grandsons to thrive — they begin to imagine what might be possible for them.  No longer waiting for someone else to come and save them, they realize they are the ones they have been waiting for.  But what creates that spark? What creates that inspiration?  Learning through stories and examples, feeling a sense of agency and belonging, and getting fired up to kick ass creates that spark.  We Rise helps community leaders and members learn to forge a new path toward creating resilience and true transformation. One person at a time, one community at a time, one region at a time, the quilt of transformation can grow piece by piece until resilience becomes the norm instead of the exception. Together, we rise.

Digital Orthopaedics Conference (DOCSF)
DOCSF22: Digital (Orthopaedic) Transformation: Human-Centered Design and System Thinking in Health Care

Digital Orthopaedics Conference (DOCSF)

Play Episode Listen Later Aug 16, 2022 37:49


In this episode, Kenny O'Neill, partner, and principal of Digital Strategy, Transformation, and Innovation at EY Global, talks about human-centered design, how it then evolves into systems thinking, and its applicability. Kenny starts by talking about his experience as a pilot and the similarities between what he sees in healthcare and a plane cockpit when it comes to information being displayed to users. He then explains how human-centered design is building things for specific users, integrating the information into the system so that it can work effectively for the said user. This type of design requires engaging and empathizing with them, prototyping continuously, and always aiming toward extreme users to get the best possible performance for everyone.  Kenny goes into systems thinking at scale within healthcare. He argues it's about thinking about how human-centric design and technology connect to the broader, interconnected system. It's innovating in the digital space and using platforms to aggregate and translate data that can better enable AI, machine learning, and robotics. He also speaks of taking behavioral and social ecosystems into account and the use of digital hospital practices, consultations, and primary care from smart homes. Kenny then foresees 15 years forward to envision healthcare's future. He predicts out-of-hospital precision medicine facilities, more digital tools integrated into hospitals, and different bundled or episodic payment models. Listen to Kenny O'Neill talk about human-centered design in the future of healthcare. Learn about how it can evolve into systems thinking and how it can be applied for the better!

Grow Op
How to leverage system thinking with Esme Rottschafer

Grow Op

Play Episode Listen Later Aug 2, 2022 35:28


This week, on APG Grow Op Summer School, as part of our Strategy Toolkit, we spoke to Esme Rottschaffer on how to leverage system thinking

Languages Artist_Three Eight Flower
系統思維System Thinking

Languages Artist_Three Eight Flower

Play Episode Listen Later Jun 25, 2022 2:44


Rom, I think you should apply system thinking. System thinking is a strategy we can solve problems with an entire view. For example, we can interview our workers and research other aspects of the company such as the types of eating facilities and health services we provided. You know, employees were missing work, not for an obvious, simple reason like say, lack of motivation, but because of health problems such as poor eating habits and lack of exercise. So, we should build a gym within the company office for them to exercise. Also, we offer a more nutritious menu in the cafeteria. Although it would take a while, it would work for improving attendance. And it would continue to improve until it would no longer be a problem.

WeBuzz by AnimalConcepts
Ep94 Mirian Vilela on the Earth Charter, storytelling to promote system thinking, and relationships with everyone including the Earth

WeBuzz by AnimalConcepts

Play Episode Listen Later Jun 5, 2022 56:58


"It's important to emphasise that a key purpose of the Earth Charter is to expand and deepen a consciousness with regards to how we ought to relate not only with ourselves, and with others, but also how we ought to relate with the large living world." - Mirian Vilela Let us welcome Mirian Vilela who is the Executive Director of the Earth Charter International Secretariat and the Centre for Education for Sustainable Development at the University for Peace (UPEACE). Additionally, Mirian coordinates the UNESCO Chair on Education for Sustainable Development with the Earth Charter. Mirian first introduces us to her upbringing in Brazil on her father's farm, and how this cultivated a connection to nature. Irma and Mirian then discuss what is the Earth Charter, how it was born from common human shared values and how the Earth Charter played a key role in Mirian's life, giving her a voice. They also share the importance of telling stories to promote system thinking to establish relationships with everyone including the Earth. “Our favourite story is the flight of the hummingbird, it's an inspiration to act on behalf of the world's limited and precious resources, this is very much in line with the vision of the Earth Charter” – Irma Verhoeven Mirian concludes by telling us a couple of stories, including one where a relationship formed with the Earth in that instant. Read about the Earth Charter HERE Become a member HERE

Nguyễn Phi Vân's Podcast
System thinking - Tư duy hệ thống

Nguyễn Phi Vân's Podcast

Play Episode Listen Later Mar 15, 2022 15:10


Bạn là người thấy vấn đề là nhảy xổ vào giải quyết một cách nhanh nhẹn nhưng chắp vá? Hay bạn là người sẽ nhìn rộng ra, sâu hơn, tổng thể để hiểu rõ nguyên nhân gốc rễ của vấn đề trước khi giải quyết? Người có tư duy hệ thống - tìm ra và giải quyết gốc rễ vấn đề để vấn đề không lặp lại mới là người sẽ thành công, là người có khả năng lãnh đạo, là người sẽ luôn xuất sắc trong mọi việc họ làm. Trong podcast này, Phi Vân sẽ chia sẻ như thế nào là tư duy hệ thống. 

Nguyễn Phi Vân's Podcast
System thinking - Tư duy hệ thống

Nguyễn Phi Vân's Podcast

Play Episode Listen Later Mar 15, 2022 15:10


Bạn là người thấy vấn đề là nhảy xổ vào giải quyết một cách nhanh nhẹn nhưng chắp vá? Hay bạn là người sẽ nhìn rộng ra, sâu hơn, tổng thể để hiểu rõ nguyên nhân gốc rễ của vấn đề trước khi giải quyết? Người có tư duy hệ thống - tìm ra và giải quyết gốc rễ vấn đề để vấn đề không lặp lại mới là người sẽ thành công, là người có khả năng lãnh đạo, là người sẽ luôn xuất sắc trong mọi việc họ làm. Trong podcast này, Phi Vân sẽ chia sẻ như thế nào là tư duy hệ thống. 

איפה זה פוגש אותי
פרק 13- איך להתקדם ברמת המודעות, ולפתח שינויים לטווח הארוך עם זהר גור

איפה זה פוגש אותי

Play Episode Listen Later Feb 27, 2022 60:18


עד שנות ה-80 ההנחה הרווחת הייתה שהמח שלנו מפסיק להתפתח בין טווח הגילאים 20-30לפי רוברט קיגן המציאות שלנו היא מאוד מורכבת, וישנה מפת דרך שדרכה נוכל להכיר את עולם התודעה שלנו.ולפיה ישנם 4 שלבי תודעה שנוכל להתקדם בהם לאורך חיינו-בפרק אני מארחת את זהר גור, יועץ ארגוני מזה 26 שנים, מלווה מנהלים,  ומתמחה בשיטת הSystem Thinking.נדבר על ארבעת השלבים, ועל הדרך שלנו ליצור שינוי.. בזמנים שמרגיש ששינויים כבר לא מחזיקים לאורך זמן...?תחשבו כמה פעמים ניסיתם ליצור שינוי והוא לא החזיק מיםF אולי כי פעלנו בדרך של שלושת ה  R- וכדאי שנעבור לדרך של שלושת ה 

where boundaries dissolve
#14 Building Bridges in A World of Silos

where boundaries dissolve

Play Episode Listen Later Sep 1, 2021 55:57


Digitizing companies struggle with finding the right solution for customer ecosystems or socio economic challenges. Why is it so hard? Because we are trying to reduce complexity alone and in silos. We need bridges across silos to collaborate and find ways break down complexity to serve ecosystems and create interrelated solutions and services. Insight from Julia on Leveraging Silos And Build Bridges1 Learn to Leverage Silos: We need silos, but we also need to build bridges across silos to leverage the expertise inside silos2 Which Silo is right? All views are right. The challenge is to get silos to focus on the customer's ecosystem and to guide conversation and value creation along  the customer journey.3 Closing the Skill-Gap to Work Across Silos: We often work in silos, because we don't know there are smarter ways to collaborate. And hiring one Design Thinker with human-centric problem-solving skills won't change the culture alone.4 Resiliency:  Are you able to ask yourself: Have I chosen the right approach? Will a silo approach suffice to solve this customer's problem? Putting our egos aside, reflecting and challenging ourselves and our intentions is key to working across silos. Connect with  us: Julia on Linkedin and cosmic.gold Me, Helena, on Linkedin or Instagram , or visit my website for more inspiring change stories----------------------------------------------Hey fellow change enthusiast,I hope you enjoyed our conversation. Please share my podcast with people you think may also enjoy the insights. Please rate and review me as this helps me reach more change enthusiasts like yourself. :)Thank you for tuning in,Helena Follow me for content on healing, growth, and transformation to unleash your authentic self and find your purpose ✨ TikTok: https://www.tiktok.com/@helena.unapologeticInstagram: https://www.instagram.com/helena_unapologetic/ LinkedIn: https://www.linkedin.com/in/helena-arjuna-suter-65471740/ Youtube: https://www.youtube.com/channel/UCcOt6Yo8eFgLQxLGmfQ5qHQ Thank you for sharing, rating and reviewing this episode, it helps us grow and reach more people like you.-Helena

Challenging the status quo
System thinking with Justin Goldston

Challenging the status quo

Play Episode Listen Later Jul 23, 2021 47:09


Digital Savages proudly presents the new episode of 'Challenging the Status Quo' podcast season two with Justin Goldston, Professor and Coordinator of Project & Supply-chain Management Penn State University. He believes that if you have fun, you will be able to innovate and collaborate! If you want to be recognizable in the market, you have to look at the discipline you are in from a holistic point of view and find your niche within your discipline! You can never stop learning; the world is changing too fast for you to become complacent. If you find your hobby, be the best at that hobby that you can possibly be! That is going to be your differentiator!

Mondopreneur
System Dynamics and System Thinking | Mondopreneur EP 047

Mondopreneur

Play Episode Listen Later Jul 9, 2021 53:41


In the episode 47 we spoke to Aleksandra Lazović-Lønningen a green-tech entrepreneur, COO and co-founder at #eatmeup application that will help us reduce food waste. We spoke about system thinking and system dynamics and how deaper understanding of our process of seeing things and deriving conclusion can help us in decision making and eventually better world for us and our children. We talked about entrepreneurship, what does that mean to Aleksandra and how it can be introduced in school curriculum, as it become necessity for the future. We also talked about sustainability, green and circular economy and how an individual, by cooperating with others, like minded individuals can make a difference. Chapters: - Introduction - System Dynamic and System Thinking - Year 2020 & EatMEUp - Sustainabilty - Entrepreneurship - Darness vs Light Read the transcript of the episode here: https://bit.ly/3yI7Ymm Visit our website and subscribe for the latest stories and news: https://bit.ly/31gjQxR Subscribe to our YouTube channel: https://bit.ly/32f32q7 Follow Mondopreneur on social media channels like Facebook: https://bit.ly/3l4w0BU Instagram: https://bit.ly/3aLjZwq Twitter: https://bit.ly/3gbU95O LinkedIn: https://bit.ly/3aIfnXX

For the Record, An AACRAO Podcast
Learning Organizations

For the Record, An AACRAO Podcast

Play Episode Listen Later May 17, 2021 32:44


What is a learning organization and how do I know if I’m in one? In this episode of For the Record we talk with Erin Mason of UConn (and soon to be Ball State) about the characteristics of learning organizations and how you can implement them in your own institution. Is your office devoted to transparency, the creation of shared meaning-making, the values of learning, amassing knowledge and co-creating knowledge? If yes, you’re well on your way to having a learning organization.  Key Takeaways:●        Learning: acquiring knowledge and skills and having them readily available from memory so you can use them to solve future problems or engage with opportunities;●        It’s possible to create a learning organization within your local unit or even your local team; place that’s psychologically safe, comfortable, creative, collaborative, truly inclusive, willing to take risks, and reflects on what went right/wrong and use that to guide to future design●        There is a self-assessment tool available in Marsick & Watkins’ work (linked below) to help you get startedGuest:Erin Mason Associate Registrar University of Connecticut erin.mason@uconn.edu   References and Additional Information:●        Brown, P. C. (2014). Make it stick: The science of successful learning. The Belknap Press of Harvard University Press.●        Kline, P., & Saunders, B. (1993). Ten steps to a learning organization. Great Ocean Publishers.●        Marsick, Victoria J, & Watkins, Karen E. (2003). Demonstrating the value of an organization's learning culture: The dimensions of the learning organization questionnaire. Advances in Developing Human Resources, 5(2), 132–151.https://doi.org/10.1177/1523422303005002002●        Senge, P. M. (2006). The fifth discipline: the art and practice of the learning organization (Rev. and updated.). Doubleday/Currency.●        AACRAO Core Competency: Holistic and System Thinking●        AACRAO Core Competency: Leadership and Management

BarcVox. The voice of enterprise business architecture and more.

Business and organisation transformation requires system thinking, yet this approach seems to fall short in execution. In the segment I share my perspective and experience as well as metaphors involving bikes, something I haven't ridden since I was 10, so let's take this path together. Follow along on BarcVox, where you can also find related content. Ref: http://barcvox.com/2021/04/28/thinking-system-thinking/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/barcvox/message

Oil and Gas Tech Podcast
 Possible Futures and System Thinking — A Look Into The Mind of George Danner on the Oil and Gas Tech Podcast – OGIT086

Oil and Gas Tech Podcast

Play Episode Listen Later Mar 10, 2021 49:39


Welcome back to another episode of the Oil & Gas Tech Podcast. This week, our host Michael O'Sullivan sits down with George Danner of Valedor Partners LLC. Links: George's LinkedIn: www.linkedin.com/in/george-danner George's Website: www.georgedanner.com  Valedor Partners Website: www.valedorpartners.com  LinkedIn Company Page, Group, and Street Team Company | Group | Street Team Connect with OGGN Interested in Sponsoring? If you would like to get your company in front of our professional audience, please contact our Producer, Savannah Wilson. More Oil and Gas Global Network Podcasts Oil and Gas This Week Podcast | Oil and Gas HS&E Podcast | Oil and Gas Industry Leaders | Oil and Gas Legal Risk | Oil and Gas Onshore | Oil and Gas Offshore  | PITCH Podcast |Oil and Gas Tech Podcast | Women Offshore Podcast | Permian Perspective| Oil and Gas Elevate Podcast Engage with Oil and Gas Global Network LinkedIn Group | Facebook | modalpoint | OGGN Events on Deck: Get Modalpoint's Monthly Events Email Get Automatically Notified About Oil & Gas Events Once a Month Connect with Michael O'Sullivan LinkedIn| E-Mail | Oil and Gas Global Network

oil futures oil and gas michael o tech podcast e podcast system thinking gas global network more oil savannah wilson gas hs gas onshore oil gas offshore george danner
IFTA Worldwide Podcast
#1 - Dr. Van K. Tharp - System Thinking: The Holy Grail to dealing with a Pandemic or any other crisis

IFTA Worldwide Podcast

Play Episode Listen Later Mar 2, 2021 62:17


Ron William interviews Van K. Tharp.

Leading with Genuine Care
Tom Rippin | Purpose-Driven Businesses Can Create a Stronger Economy for Everyone

Leading with Genuine Care

Play Episode Listen Later Feb 18, 2021 38:39


“If we’re going to bring about this better, healthy economy, it’s going to take change from all of us—change from all angles and organizations.” —Tom Rippin, CEO of On Purpose   Tom Rippin is the CEO and Founder of On Purpose, a social enterprise that develops business leaders who are focused on building an economy that works for all. Working within the private, public, and non-profit sectors, Tom has spent his career exploring how organizations can solve the world’s biggest problems together.   Tom has worked as CEO at Comic Relief, a UK-based charity, and ran international operations for (RED), the nonprofit founded by Bono and Bobby Shriver to help eliminate AIDS in Africa. Before transitioning into social enterprise, Tom received his Ph.D. in cancer research and worked for management consultants McKinsey & Company with private, public, and non-profit sector clients.    In this episode of Leading with Genuine Care, you’ll learn: How On Purpose promotes purpose-driven businesses  Why Tom was inspired to build On Purpose About the intersection between business and values  How On Purpose supports positive leadership Why it’s essential to focus on purpose over profit About fascinating projects designed at On Purpose Why Tom moved from cancer research into his current career path Who participates in the On Purpose Associate program What Systems Thinking is How using System Thinking builds better businesses How organizations can integrate values into their strategy If investors are taking part in social enterprises How companies, like Patagonia, use values-based thinking  What questions all positive leaders should ask themselves And so much more!   Connect with On Purpose and Tom Rippin Website onpurpose.org Twittertwitter.com/OnPurposeUK Facebook www.facebook.com/onpurposeuk LinkedInwww.linkedin.com/in/tomrippin   More About Tom Rippin As well as running On Purpose, Tom is a Trustee of Global Action Plan, which connects what’s good for you with what’s good for the planet. He was the first Chair of Tempo Time Credits, probably the world’s biggest time-based complementary currency, and has been an Advisory Board Member of Big Society Capital, the world’s first social investment wholesaler.   Tom was born and grew up in Zurich, Switzerland, which helped instill in him a love of mountains. He escapes, whenever possible, to the English Lake District or the Swiss Alps. Since his early years, Tom has sung in choirs and still regularly sings in a London-based chamber choir. (He has rapidly discovered that online rehearsals are far less fun than the real thing!)   Get Rob’s Weekly Newsletter Never miss an inspiring conversation about compassionate, positive leadership on the Leading with Genuine Care podcast plus other great articles and insights. Click below, and you’ll also get a download of his favorite mindful resources.   https://www.donothingbook.com/resource-guide    Follow Rob Dube on Social Media  LinkedIn:  www.linkedin.com/in/robdube  Facebook:  www.facebook.com/rob.dube.1  Twitter:  twitter.com/robddube    Rob Dube’s Website www.donothingbook.com   Buy Rob’s book, donothing: The Most Rewarding Leadership Challenge You'll Ever Takeamzn.to/2y9N1TK  

eLABorate Topics
Episode 42: "Reducing Lab Errors with System Thinking"

eLABorate Topics

Play Episode Listen Later Feb 16, 2021 21:54


In this episode of eLABorate Topics podcast Lona Small, discussed the old way of approaching errors in the lab and the new way of system thinking as a way to reduce errors. Lona discussed the old approach of only focusing on the person involved in the error. She showed that remedial retraining does not solve patient safety errors unless lack of training was found as the root cause.Lona mentioned the many factors involved in system thinking such as Patient (acuity, age etc.), Care team (including family), Organization (infrastructure layout, hospital or clinic, lab), and Environment (regulatory etc.)She discussed the steps to take involving system thinking when there is a lab error.1. Consider the system design.2. Talk to your team to understand all possible system design factors that could cause errors (gather data).3. Meet with other care teams outside of your team that are part of the affected system.4. Together discuss your findings.5. Together identify flaws in the system that could have caused the error ( people, process, infrastructure, environment)6. Discuss solutions and understand how changes could affect each other ( unintended consequences).7. Make changes and monitor.8. If error is reduced, create new workflow, procedure or document new policy.9. Continue to monitor.NOTE- there is no error free lab.For a quick guide to help you start stepping out of the lab and working with other teams as part of the system thinking.Use this gift: 5 Baby Steps out of the Basement- Resulting in Giant Leaps To The Executive Suite https://www.lonasmall.com/pl/133013Please leave questions, comments, or subjects you would like to hear on this show!Be a Supporter! Listen on DirectImpactBroadCasting.com, Spotify, Apple Podcast or your favorite podcast platform. Don't forget to subscribe to the show on your phone, tablet or notebook so you never miss an episode! Be sure to leave a comment, and share with a fellow medical laboratory professionals!Be a Guest! If you have a leadership or laboratory message to share and would like to be a guest on the show, please reach out to us at elaboratetopics@directimpactbroadcasting.com or connect with us on Direct Impact Broadcasting through Social Media.

Footprint Futures
Marc Buckley | System thinking for climate innovations

Footprint Futures

Play Episode Listen Later Jan 10, 2021


In this episode of the Footprint Futures podcast we talk with Marc Buckley who has been giving numerous international talks on the topic of designing and creating desirable and resilient futures for humanity - and how he is applying a “System approach” to steer such discussions when working with different organisations and companies. What this approach is exactly and how he applies it is something Marc shares more light on during the episode.During the episode he shares his visions and strategies on how to reform and change the agriculture, beverage and food industry for a more positive climate future and positive environmental impact. A topic he is very involved in regards of the World Economic Forum as a Expert Network member.In addition he also runs his own podcast called Inside Ideas where he interviews other forum expert and sustainability leaders.If you like to hear more from Marc, we can also recommend his YouTube channel and website.One of our favourite talks is the one below.

GirlOne
233:System Thinking

GirlOne

Play Episode Listen Later Dec 25, 2020 19:37


EP233 System Thinking ในวันที่ต้องเผชิญกับปัญหาและต้องหาทางแก้ไข อีกหนึ่งปัจจัยตัวช่วย คือ การคิดอย่างเป็นระบบ System Thinking ฟังได้ที่ youtue - https://youtu.be/UftYmYNfzP8 Podcast - https://anchor.fm/ratree อ่านเรื่องราวที่ https://www.facebook.com/girlone2020 *** บันทึกเสียง 24/12/2020 ***[26/12/2020] อ้างอิง https://tinyurl.com/y6v3qgoe, https://tinyurl.com/ybgk2xmh, https://tinyurl.com/yck46snr --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/ratree/support

De Innovatie Ambtenaar
System thinking - Hoe kun je het systeem veranderen?

De Innovatie Ambtenaar

Play Episode Listen Later Nov 13, 2020 23:19


Naast Design Thinking hoorde we ook vaak de term System Thinking. Om te ontdekken wat dit is hebben we er een experiment mee gedaan en over dit experiment en wat System Thinking is gaat deze aflevering van de Innovatie Ambtenaar. Janne Marie van Vlastuin van 10ded.com vertelt je er alles over. Daarnaast vertellen we ook wat we zelf met System Thinking hebben gedaan en hoe ook jij dit zelf zou kunnen toepassen. Meer informatie over System thinking: Een korte video over het Cynefin model van Dave Snowden. Dit is een denkkader/besliskader en heldere basis voor systeemdenken. Daar kan je eventueel meteen mee aan de slag gaan: https://www.youtube.com/watch?v=N7oz366X0-8&t=23s Banny Banerjee, over systems acupuncture. Banny is professor op Stanford en biedt ook leiderschapstrainingen via Stanford Changelabs: https://www.youtube.com/watch?v=HMBT3wkY6KE&t=1033s De website van 10DED, voor een praktische uitleg: https://10ded.com/services/systemic-change/

Ad Addict Podcast
2BT EP.42 | Systems Thinking ชีวิต และการทำงาน - หมีเรื่องมาเล่า

Ad Addict Podcast

Play Episode Listen Later Jul 11, 2020 73:08


หลายครั้งที่เราอาจจะพบเจอกับปัญหา การแก้ปัญหาของแต่ละคนอาจจะมีทางออกอีกหลายแบบ วันนี้เราได้รับเกียรติแขกรับเชิญที่มากไปด้วยประสบการณ์ ที่เรียกได้ว่าผ่านการแก้ปัญหาทั้งในองค์กรและด้านชีวิตที่อุทิศให้กับสังคมด้วย Michael Athiwat Wongwaisayawan จะมาเล่าถึงประสบการณ์ที่เคยทำงานมา ไม่ว่าจะการทำ Transformation ที่หลายคนคงรู้จักหรือคุ้นอยู่บ้างไม่มากก็น้อย และความสนใจอีกเรื่องนึงคือเรื่องของ System Thinking พี่ไมเคิลมาปรับใช้อย่างไร กับงานไหนบ้าง รวมถึง TEDxBangkok ที่กำลังจะเกิดขึ้นเร็วๆ นี้ด้วย มาฟังกันครับกับ EP นี้                 

Taking The Limits Off Media Group
Grindlology :The Power Of Systems Pt 2 - "SYSTEM THINKING"

Taking The Limits Off Media Group

Play Episode Listen Later Jul 10, 2020 17:00


Grindlology:The Power Of Systems Pt 2 - "SYSTEM THINKING" Join us Thursday 7/9/2020 for a great conversation on what's happening in the world of Startups and Entrepreneurs and the local businesses as we discuss with professionals around the world. The link for today's show is    The conversation starts at PRIMETIME 7pm, don't miss it. GrindLology Radio show  was created to assist individuals with bringing their professional goals and ideas to life. We serve individuals who are committed to investing in themselves and their vision. GrindL is for the ones who need real answers, reliable guidance, and simple solutions. Our focus is to provide the best support and quality resources for your professional needs. You can also watch the simulcast on Facebook Live on Facebook at  https://www.facebook.com/grindl.co/ or    https://www.facebook.com/TTLORADIO/   @grindlology INSTAGRAM, WE DO NOT OWN THE RIGHTS TO MUSIC PLAYED ON OUR SHOW IHEARTRADIO  

#NCE Live
#NCE Live Podcast 10 - Antonio Nieto-Rodriguez - A conversation about project management & system thinking

#NCE Live

Play Episode Listen Later May 5, 2020 55:48


A conversation with Antonio Nieto-Rodriguez exploring project management and system thinking.

The Michael Amidei Show
Ep.527 - System Thinking

The Michael Amidei Show

Play Episode Listen Later Nov 20, 2019 4:09


Michael discusses the importance of using systems in your life. --- Support this podcast: https://anchor.fm/michaelamideishow/support

De succes cultuur
How to use system-thinking as a tool for effective HR

De succes cultuur

Play Episode Listen Later Oct 11, 2019 16:18


All too often managers and CEOs make the same mistake. They try to solve a problem by looking at the root cause. Inevitably this leads to a blame game - turning meetings into a whodunit quest. But it’s a game without winners, says Marijke Spanjersberg. She teaches system thinking and is the right hand and sparring partner of many CEOs - including our very own Wendy van Ierschot. “We humans are not at all linear. Our behavior is not based on cause and effect, as we like to think. So we need to look at what goes wrong in the system.” Check out this podcast and learn how to problem-solve, break your patterns and collaborate like a champ.

How To Human
Systems thinking capability – What is it & why does it matter today?

How To Human

Play Episode Listen Later Sep 23, 2019 35:55


In the 7th episode of How-to-Human we dive into systems thinking with systems-curious designer Helén Marton. We dissect some basic terminology (including fruit bowls) and discuss the importance of thinking differently in the age of big, messy, global, systemic challenges. There's a commonly recognized desired to increase our ability to become aware of and function in systems – but why, and how?The following books and articles are mentioned and/or discussed in the episode: • Thinking is Systems – Donella Meadows• Growing Wings on the Way: Systems Thinking for Messy Situations – Rosalind Armson• Systems Thinking Playbook – Linda Booth Sweeney & Dennis Meadows• Dancing with the System – Donella Meadows• https://thesystemsthinker.com 

Mirum Talks
Mirum Talks - Ep. 3 - "Understanding Group Dynamics & System Thinking" with Anna Gullstrand

Mirum Talks

Play Episode Listen Later Sep 20, 2019 53:51


Mirum Talks is a podcast dedicated to sharing inspiring opinions about change and new perspectives within the digital industry. These conversations are led by Melanie and Morten, Business Directors at Mirum Stockholm, a creative digital agency belonging to the Wunderman Thompson network (WPP). For more information about the agency, follow Mirum Stockholm on Facebook, Instagram, or LinkedIn. In this episode, we're talking with Anna Gullstrand, founder of Studio How and co-founder of the Book of Collaboration, about how to drive change withing groups and understanding the role of each individual within these dynamics.

Benefits of System Thinking
#1 Introduction of the Podcast

Benefits of System Thinking

Play Episode Listen Later Jul 2, 2019 3:38


Welcome to this introduction of the podcast! We are so excited to finally share this podcast that we have worked so hard on to complete! In this introduction you will learn about the show and and a very short example of what System Thinking is about - by using the game of football as an example! Hope you enjoy this and stick around for when the first episode releases! Yours Sincerely //The team behind "Benefits of System Thinking"

Officina Agile
Community Of Practice

Officina Agile

Play Episode Listen Later Jun 27, 2019 18:37


Come possiamo promuovere un ambiente in cui l'apprendimento diventa una pratica costante e finisce per diventare una caratteristica della cultura dell'organizzazione?Ci sono vari modi ed esempi per creare organizzazioni che apprendono. Ci può essere il cosiddetto "Innovation Sprint", oppure Talk in pausa pranzo dove si parla di nuove tecnologie o pratiche, in alcuni contesti le organizzazioni stabiliscono un budget per la formazione individuale, ma nella nostra esperienza, quello che abbiamo visto funzionate meglio sono le "Community Of Practice" o CoP.In questa puntata scopriremo insieme ciò che rende le "Community Of Practice" una parte vitale di un'organizzazione agile.

Officina Agile
Community Of Practice

Officina Agile

Play Episode Listen Later Jun 27, 2019 18:37


Come possiamo promuovere un ambiente in cui l'apprendimento diventa una pratica costante e finisce per diventare una caratteristica della cultura dell'organizzazione?Ci sono vari modi ed esempi per creare organizzazioni che apprendono. Ci può essere il cosiddetto "Innovation Sprint", oppure Talk in pausa pranzo dove si parla di nuove tecnologie o pratiche, in alcuni contesti le organizzazioni stabiliscono un budget per la formazione individuale, ma nella nostra esperienza, quello che abbiamo visto funzionate meglio sono le "Community Of Practice" o CoP.In questa puntata scopriremo insieme ciò che rende le "Community Of Practice" una parte vitale di un'organizzazione agile.

The Official SaaStr Podcast: SaaS | Founders | Investors
SaaStr 237: Rippling's Parker Conrad on How To Clear The Bar of "Not Another System" Thinking in SaaS, Why Your Engineers Should Be Doing Support For As Long As Possible & Why Remote Teams Is The Worst Way To Build A Company, Apart From Every Other

The Official SaaStr Podcast: SaaS | Founders | Investors

Play Episode Listen Later May 27, 2019 31:57


Parker Conrad is the Founder & CEO @ Rippling, the startup that gives you back your time from payroll to employee computers, Rippling makes it unbelievably easy to manage your company’s HR and IT - in one system. To date Parker has raised over $59m in funding from some of the best in the business including Mamoon @ Kleiner Perkins, Garry Tan @ Initialized, Justin Kan, SV Angel and Y Combinator, just to name a few. As for Parker, prior to founding Rippling, he was the Founder & CEO @ Zenefits, the startup he built from $0 to $60m in ARR in just 3 years. Before that he co-founded Sigfig where he grew assets on the platform to over $35Bn across 500k users. In Today’s Episode We Discuss: How Parker made his way into the world of startups and SaaS, came to found Zenefits and what was that a-ha moment for the founding of his most recent company, Rippling? What does Parker do with regards to operational scaling that is unconventional but works? Why does Parker believe it is fundamentally better to wait for as long as possible before hiring customer support? Why should engineers also be doing customer support?   Why should your engineers be heavily involved in the customer support hiring process? What are the benefits of this? How can one prevent their customer support team from being a wall of protection for the product and eng team? How can you ensure seamless collaboration and communication flow between product and customer support? Stripe last week recently announced their 5th office would be… “remote”, so how does Parker feel about the building of remote teams? What are the most important things when establishing your first remote team? What do you look for in those hires? What can be done to ensure a greater feeling of community and closeness despite the distance? What have been some of the biggest challenges for Parker in building out the remote team? Parker has been a CEO with 3 different companies now and so how has he seen his style and approach change over the years? What has Parker found the hardest to get good at? When advising founders on fundraising, what advice does he give? How can founders know when is the right time to raise? How should they look to build relationships with investors between raises? 60 Second SaaStr: What does Parker know now that he wishes he had known in the beginning? What one thing would Parker like to change about tech and Silicon Valley? Biggest mentor and what has Parker learned from them? Read the full transcript on our blog. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin Harry Stebbings SaaStr Parker Conrad

Let's talk branding
LTB S03 E05 Leland Maschmeyer - Systems thinking

Let's talk branding

Play Episode Listen Later Feb 18, 2019 33:06


In this episode I talk with Leland Maschmeyer, chief creative officer at Chobani and co-founder at Collins. Leland is a widely celebrated designer, recognized as most influential designer by HOW magazine, he has worked with brands such as Chobani, Spotify, Instagram and much more. We talk about Leland's experiences when founding Collins, working in house at Chobani and Leland's vision on Systems thinking. Topics: The story of how Leland met Brian Collins and they co-founded Collins The rebrand at Chobani The Spotify redesign The difference and similarities between strategy, systems thinking and design thinking Design thinking The future of design The book on systems thinking If you liked this episode, please give me a rating on Itunes or subscribe to the newsletter on letstalkbranding.be

Rosenfeld Review Podcast
System-Thinking in Team Building: Insights from EX2019 Curator Sam McAfee

Rosenfeld Review Podcast

Play Episode Listen Later Feb 1, 2019 24:42


Sam McAfee is not a UX guy, which is why we’ve asked him to be one of our curators for Enterprise Experience 2019. This year’s program is designed to help UX leaders align, collaborate, and cooperate with peers from other functions in the enterprise—like engineering and product management, two areas Sam knows better than most. In this episode of the Rosenfeld Review, Sam shares his thoughts on the many forms leadership can take, how different types of people can all find their place on a larger team, and the way organizational structures affect the output of the people in them. A 20 year Silicon Valley veteran, Sam is the author of Startup Patterns, and helps companies build and scale new digital products, find and master product-market fit, and improve software development process and teamwork while scaling. More about Sam: – Startuppatterns.com Sam’s recent reads: –Team of Teams by Stanley A. McChrystal https://www.mcchrystalgroup.com/insights/teamofteams/ –Drive by Daniel Pink https://www.danpink.com/drive./ –Thinking Fast and Slow by Daniel Kahneman https://en.wikipedia.org/wiki/Thinking,_Fast_and_Slow –Essentialism by Greg McKeown https://gregmckeown.com/book/

Building Materials Sales & Marketing
System Thinking in Building Materials #34

Building Materials Sales & Marketing

Play Episode Listen Later Oct 4, 2018 21:47


The concept of System Thinking was first introduced in 2008. Since that time, many of it's important lessons have been forgotten. It is just as important today as it was in 2008.

Cracks of Light: Leadership for a Thriving World
004: Disruptive Design and Systems Thinking, with Leyla Acaroglu

Cracks of Light: Leadership for a Thriving World

Play Episode Listen Later Nov 22, 2017 62:56


Design is amazing! It truly has the ability to radically improve life on this planet but, also the opposite, destroy this planet. Dr. Leyla Acaroglu is a millennial on a mission to challenge the status-quo of the design world. She’s dead-set on helping people realize they don’t need to accept the way things work – we all have the agency to rescript the future by taking the right actions today. She is a highly intelligent, modern day super hero, an anti-establishment, creative boundary pusher and thinker. In this episode, we explore how to radically change the education system to correspond to the world we live in, how to mobilize people to change the status-quo, nourish curiosity, see all things as interconnected, embrace failure, create space for creativity to flourish and how living a life of purpose influences your brain and well-being. We talk all things change and how to shift our collective capacity to become regenerators who spend our lives adding value instead of just extracting, consuming and exploiting. This episode is nothing short of exhilarating!   WHAT WE WILL COVER:   The defining moment which led Leyla to commit her life to making designers and product-makers aware of how their choices impact the well-being of people and planet Leyla’s approach to curiosity, how she never pretends to know it all and how she constantly fills her own knowledge gaps What is a good first step towards becoming a regenerator – a disruptive designer that makes this planet better The disruptive design-method, key elements of problem-solving and how your brain tricks you in these processes The tools you need in order to make effective change through your creative practice Why she has bought a 2000-year-old farm she calls “a crazy project” – the co-project (CO standing for Creative Optimism) How she spends time in nature to admire the intelligence of nature design and to create the space for generating new ideas and nurturing curiosity Her personal reflections on dealing with success, stress, anxiety and burnout as a passionate change-maker who had no idea how to stop and rest   SELECTED QUOTES:   “I wanted to solve the problem that I experienced in Academia which I was constantly feeling extremely oppressed creatively. I was very frustrated with the type of pedagogy in knowledge transfer that Academia has so I got very much into critical pedagogy and the idea of the educator being the guide through knowledge and not the dictator of knowledge.”   “Many people wake up one morning and go: “Hey hang on a second. Deep down inside me I have this sense of purpose and belonging that I should do something more meaningful with my life and now I’m stuck in this system…and I’m unhappy. It’s a sad state of affairs that we don’t have businesses that can accommodate the needs of their people and that we’re still stuck in an industrial mindset when it comes to education and the relationship between work, purpose, production and society at large.”   “Each human has the agency to affect a positive change in the world and we don’t need to believe what is perceived to be the status quo… you have to know that the future is NOT defined. It’s based on the actions we take today and every minute of our lives.”   “You have to remember that life is a magical wonderland. It’s absolutely phenomenal that life exists on this planet. Physicists have never found anything anywhere in the cosmos even remotely as magical as this planet.”   “We need to shift to being producers. We are all interconnected with the planet, we cannot deny that. You have to breathe, you have to eat, you have to drink water – free resources provided by this earth to us – but, as a species, what we have done is we keep extracting resources, we keep polluting. We are being extremely selfish teenagers essentially.”   “How can we quickly grow up and become regenerators? Instead of just degenerate the natural systems that we are a part of. This to me is the ultimate design challenge.”   “If you are an organization that prides itself by being an innovator and you are not at the absolute forefront pioneering sustainable change and circularity within your industry and meeting the needs of your employees in a more harmonious way with purpose and fulfilling opportunities, then you are FOR SURE going to be disrupted in a way that you are NOT going to like. For sure.”   “I truly believe that creativity brings hope and, in this current narrative of dystopian futures, the one thing we need to be reminded of is we built this world – and we can rebuild it in a way that helps make it more equitable and ethical and constructive.”   “The little people are going to inherit a legacy of our inaction unless we start to work together to really re-imagine the future.”   “I’m super excited about failing well. I really like it when I screw up. Once I get over the sting – cause there is always a little sting especially when you’re a high-achiever – I’m focused on what I can learn from this.”   RESOURCES: Leyla's website UnSchool of Disruptive Design  Disrupt Design  Portugal Project - the CoProject    ABOUT LEYLA ACAROGLU  Sustainability provocateur and cultural protagonist Dr. Leyla Acaroglu challenges people to think differently about how the world works. As an award winning designer, UNEP Champion of the Earth, sociologist, and entrepreneur, she developed the Disruptive Design Method and designs cerebrally activating experiences, gamified toolkits, and unique educational experiences that help people make the status quo obsolete. Her mainstage TED talk on sustainability has been viewed over a million times, and she leads presentations around the world on activating positive social change through creative interventions and systems thinking.  

Agile for Humans with Ryan Ripley
45: System Thinking and #NoEstimates with Chris Chapman

Agile for Humans with Ryan Ripley

Play Episode Listen Later Aug 29, 2016 52:33


Chris Chapman (@derailleuragile) joined me (@RyanRipley) to discuss #NoEstimates, Lean, System Thinking, and Poutine. [featured-image single_newwindow=”false”]Chris Chapman Coaching on Agile Practices[/featured-image] Chris is a #NoEstimates advocate, a lean thinker, a lover of Canadian craft beer. He is a coaching with leanintoit.com and seeks to bring agile thinking to all levels of an organization. Chris is a true veteran in our field having worked as a developer, team lead, and now – agile coach. In this episode you'll discover: How a #NoEstimates mindset brings value to a team What lean thinking can do for executives Coaching techniques for when you’re learning about a team Where we learned about lean and system thinking Links from the show: How I Learned to Let My Workers Lead Toyota Kata by Mike Rother Lean Hospitals by Mark Graban [callout]This book will help you implement successful change and bypass change resistance by co-creating change. The book will do that through examples of how innovative practices can dramatically improve the success of change programs. These practices combine ideas from the Agile, Lean Startup, change management, organizational development and psychology communities. This book will change how you think about change Click here to purchase on Amazon.[/callout] [reminder]What do you do when you don’t know what to do? Please share your ideas below.[/reminder] Want to hear another podcast about the agile mindset? — Listen to my conversation with Zach Bonaker, Diane Zajac-Woodie, and Amitai Schlair on episode 39. We discuss growing an agile practice and how coaches help create the environments where agile ideas can flourish. One tiny favor.  — Please take 30 seconds now and leave a review on iTunes. This helps others learn about the show and grows our audience. It will help the show tremendously, including my ability to bring on more great guests for all of us to learn from. Thanks! This podcast is brought to you by Agile Dev East. Techwell’s Agile Dev East is *the* premier event that covers the latest advances in the agile community. Agile for Humans listeners can use the code AFH16 to receive $200 off their conference registration fee. Check out the entire program at adceast.techwell.com. You’ll notice that I’m speaking there this year. Attendees will have a chance to see my Business of Agile presentation, along with my half day session on advanced scrum topics called Scrum: Answering the Tough Questions. I hope to see many Agile for Humans listeners in Orlando, Florida – November 13th – 18th for this great event. The post AFH 045: System Thinking and #NoEstimates with Chris Chapman [PODCAST] appeared first on Ryan Ripley.See omnystudio.com/listener for privacy information.

The Permaculture Podcast
1607 - Systems Thinking for Personal Transformation and Social Change

The Permaculture Podcast

Play Episode Listen Later Feb 25, 2016 53:10


Donate to The Permaculture Podcast Online: via PayPal Venmo: @permaculturepodcast Enjoy this episode? Become a Patron. My guest today is David Peter Stroh, author of System Thinking for Social Change from Chelsea Green Publishing. During the conversation we talk about the importance of using systems thinking to reach long-term goals that transform ourselves and society. To accomplish this end we need to create a series of small successes, rather than quick fixes, that are in line with and build towards our larger vision. Along with this we look at the impact that we can have on positive outcomes by taking personal responsibility for ourselves and understand our individual role as part of the problem. We close with David sharing five ways in which human systems differ from natural systems which we should consider as permaculture practitioners. If you work with any kind of system involving people, yourself included, this is an episode to kick your feet up, take notes from, and then give me a call so we can talk about it. There's a technical, heady, yet accessible conversation ahead. You can find out more about David and his work at appliedsystemsthinking.com. You can find out more about his book there, or at the site for the publisher, Chelsea Green. You'll find those and other links in the resource section for this episode at https://thepermaculturepodcast.com After speaking with David there were a lot of pieces that struck a chord with me, but two in particular that I keep turning back to are regard governing versus espoused values, and the need for personal responsibility. Our governing and espoused values have the space between them, something Ethan Hughes refers to as the integrity gap, and this exists for individuals and organizations as well as systems. On reflection this shouldn't seem surprising, but how often do we think about that gap? Do you ever consider the impact that that space between desires expressed and actual activity has on your life and the choices you make? For a long time, I didn't. Doing so involves concentrated effort. Thinking this way, seeing the big pictures, requires serious intent initially, until it become a habit. Once normalized into our daily practice it turns from ongoing moment to moment consideration to require periodic re-evaluation to insure that we don't fallen into a lull once the pressure stops, as Peter mentioned, or allow old habits to creep back in. We become the guard at the gate of our thinking, taking responsibility for how those thoughts lead to action. Responsibility is something that Bill Mollison implores us to have in The Designers' Manual, where he writes: "The only ethical decision is to take responsibility for our own existence and that of our children. Make it now." (Emphsasis in original) This Bill calls The Prime Directive of Permaculture. Though it speaks to ethical actions, it is on page 1 of the big black book of permaculture, coming before the ethics that we commonly think of, before discussing any principles. This is what one of the founders of permaculture opens his seminal work with. That we must make this decision now is in bold, and speaks not to just this moment, but also the future. Our children. Though we might fall to individualistic perspectives, I also read this as a collective call to action. To take responsibility for our own existence, but that that our and own reaches out to our community, of our genetic or adopted descendants, but also of those who live in our neighborhoods. The future generations that call a place home with us, in the homes down the street or across town that connect us. There is plenty of talk about the other ethical entreatments, such as Earth care, or people care, and debate of what exactly the third ethic is in the current era, but I don't hear this prime directive in discussion very often. Let's talk about it more. In thinking about responsibility and what taking hold of it for our existence and that of our children would look like, I don't have an answer for any life but my own. If we start talking about what this looks like for ourselves, we can start to find more answers and more solutions. So, what does personal responsibility mean for you? Have you recognized how you are a part of the problem? What works? What doesn't? Let me know, I'd love to hear from you. Give me a call: . Send me an email: The Permaculture Podcast You can also drop something in the post: The Permaculture Podcast The Permaculture Podcast And a few announcements. The first, is a reminder that Free the Seeds! is on March 19, 2016 at the Flathead Valley Community College in Kalispell, Montana. Go out and enjoy a day of workshops that includes savings seeds, bee keeping, starting seeds, food preservation, and, as you might expect, permaculture. You'll find a link in the resource section of the show notes, or you can head directly to the their website at freetheseedsmt.com. The second is that on June 18, 2016, is the Mid-Atlantic Permaculture Convergence at The Riverside Project in Charles Town, West Virginia. Michael Judd is the keynote speaker. I'm hosting an in-person round table recording. Workshops include Living in the Gift with Seppi Garrett from Seppi's Place, Children and Permaculture with Jen Mendez ofPermieKids, and Broad Acre Agriculture for Permaculture Practitioners with Ethan Strickler. Tickets are currently on-sale so pick up your ticket today. Mid-Atlantic Permaculture Convergence Tickets As we draw this episode to a close, the next interview is Nati Passow of Jewish Farm School, for our first conversation on Judaism and Earth Care, and after that an introduction to The Philadelphia Orchard Project with Robyn Mello. Until the next time, take care of Earth, your self, and each other. Resources: Applied Systems Thinking (David's Site) Systems Thinking for Social Change Chelsea Green Publishing Free The Seeds Mid-Atlantic Permaculture Convergence (Information and Tickets) Seppi's Place PermieKids

快学不倦
019. 怎样用系统思考(System Thinking)的方法,提出好问题?

快学不倦

Play Episode Listen Later Jun 19, 2015 6:56


大家有没有这样的经历。开会的时候,当自己提出了一个很好的问题,被同事刮目相看之后,会暗自爽很久。 能够提出好的问题,是工作中一个非常需要的能力。 这一期,老汪继续和大家谈谈多角度辩证思考方法,在提问题上的应用。

PreAccident Investigation Podcast
Martha Acosta returns to talk about System Thinking

PreAccident Investigation Podcast

Play Episode Listen Later Feb 2, 2015 22:18


Martha Acosta finishes up her first podcast with a second podcast.  This podcast is a conversation about the differences between system one and system two thinking - and how those differences change the way we do problem identification and discovery.  

Chapter Meetings (Western Cape)
The integration of Design Thinking and System Thinking

Chapter Meetings (Western Cape)

Play Episode Listen Later Aug 14, 2014 72:34


INCOSE SA — The integration of Design Thinking and System Thinking. Presented by Richard Perez (Program Director World Design Capital 2014) INCOSE Introduction — PDF (1.4 MB) · Presentation Slides — PDF (4.2 MB)

Chapter Meetings (Western Cape)
The integration of Design Thinking and System Thinking

Chapter Meetings (Western Cape)

Play Episode Listen Later Aug 14, 2014 72:34


INCOSE SA — The integration of Design Thinking and System Thinking. Presented by Richard Perez (Program Director World Design Capital 2014) INCOSE Introduction — PDF (1.4 MB) · Presentation Slides — PDF (4.2 MB)

The BIGG Success Show
Work-Life Balance and System Thinking

The BIGG Success Show

Play Episode Listen Later Aug 13, 2010 3:59


The Bigg Success Show #618We take on the concept of work-life balance and explain why systems thinking works better today. Find a written summary of today's show at BIGGSUCCESS.COM.Thanks so much for listening!- George & Mary-Lynn-------------------------------------BIGG QUESTION: What do you think about work-life balance and systems thinking? Tell us using one of the contact methods below.Online: http://biggsuccess.comPhone: (toll free) 888-455-BIGGEmail: bigginfo@biggsuccess.com-------------------------- Enjoy our show? Consider writing a review for us in iTunes. Enjoy our show? Consider writing a review fo