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If your board can't clearly articulate what you do in one sentence, your donors won't either.Brandy Walker is joining me to unpack why nonprofit leaders must get ruthlessly clear on the ONE thing their organization does exceptionally well. Not the 20 programs, not the calendar of activities, but the core impact.Brandy shares why embracing the “messy middle” builds trust, how to use lived experience as influence, and the one question that can completely reshape your growth trajectory: What do you want to be known for?P.S. We are in the final countdown to the FREE Monthly Giving Summit. Join me on February 25th-26th to master monthly giving.Resources & LinksConnect with Brandy on LinkedIn, learn more about Brand Worthy Solutions, and tune in to her podcast, Brandy Was Here. LettrLabs is the proud presenter of Missions to Movements. LettrLabs helps nonprofits build lasting donor relationships through real, handwritten mail that's fully automated - turning moments of intent into meaningful connection. From thank-yous to impact updates, they help you cut through with mail donors actually open, remember, and trust. Register now for the FREE Monthly Giving Summit on February 25-26th, the only virtual event where nonprofits unite to master monthly giving, attract committed believers, and fund the future with confidence. The Mini Monthly Giving Mastermind: A high-touch Mini Mastermind + optional in-person retreat (May 6-8) for nonprofit leaders that have an existing monthly giving program and ready to take it to the next level with 1:1 and peer support. Applications close March 25th. Let's Connect! Send a DM on Instagram or LinkedIn and let us know what you think of the show! My book, The Monthly Giving Mastermind, is here! Grab a copy here and learn...
Effective communication by electric co-ops—through good times and bad—builds member loyalty and better aligns and engages co-op employees. In this episode, Cherryland Electric Cooperative CEO Rachel Johnson, this year's winner of the J.C. Brown CEO Communication Leadership Award, shares her thoughts on how to leverage new and traditional media platforms to reach members and educate the public. She also gives tips on improving internal communication between co-op leadership and staff.
After 30 years bridging the gap between public policy and communities, Darolyn Davis knows why most public health engagement efforts fail—and more importantly, how to fix them. In this episode of The Healthy Project Podcast, host Corey Dion Lewis speaks with Darolyn Davis, founder of D&A Communications, about the critical disconnect between well-intentioned public health initiatives and the communities they aim to serve. This conversation goes beyond surface-level community engagement to explore what it really takes to build institutional trust.Darolyn shares the pivotal moment in her career when she realized that policymakers were making decisions for communities without including the voices of those most affected. Working in the California State Legislature, she witnessed firsthand how missing perspectives—particularly women and people of color—led to unintended harmful consequences in public policy. This realization launched three decades of work focused on equity-first communication strategies, where community voices aren't just heard, but actively shape outcomes.Key Discussion Points:Why Traditional Outreach Fails Darolyn explains why treating outreach as a distribution problem rather than a relationship problem dooms most initiatives from the start. Sending mailers, holding meetings, and posting information online doesn't equal meaningful engagement—and communities see right through it.The Trust Gap in Healthcare. The conversation addresses uncomfortable truths about why communities, particularly communities of color, distrust healthcare institutions. With Black women facing maternal mortality rates 3-4 times higher than white women, and Black Americans comprising only 5-7 percent of clinical trial participants despite representing 14 percent of the population, historical and ongoing systemic failures shape present-day healthcare decisions.Measuring What Actually Matters Most agencies measure engagement success by counting meetings held or materials distributed. Darolyn argues for a completely different approach: measuring sentiment, behavioral change, and whether you've actually moved people from one understanding to another. She reveals why superficial metrics waste resources and erode trust further.Real-World Case Study: Six Years to Build Trust Darolyn shares the remarkable story of working with the Bayview Hunters Point community in San Francisco. When a public agency wanted to build a new 62 million dollar community facility, residents initially refused—they didn't trust that promises would be kept. It took six years of consistent relationship-building, honest dialogue, and demonstrating follow-through before the community agreed. The result: a state-of-the-art Southeast Community Facility that now serves as a healthcare, education, workforce training, and community hub.This case study illustrates a critical truth: meaningful change takes time, and there are no shortcuts to building trust.Institutional Responsibility vs. Personal Choice One of the most important reframings in this episode is shifting from "Why don't communities trust us?" to "What are we doing that earns trust?" When trust is treated as an institutional responsibility rather than a personal choice, the burden shifts from communities to the organizations that serve them.What Keeps Failing After 30 Years Darolyn identifies recurring problems: communities brought in too late in the decision-making process, equity treated as a checkbox, budgets too small for genuine engagement, organizations moving faster than relationships allow, and failure to acknowledge historical harms that shape current perceptions.The Question Every Public Health Leader Should Ask Before launching any campaign or initiative, Darolyn advises asking: "Who is not at the table?" This simple but profound question forces organizations to identify missing voices and perspectives before making decisions that will impact those very communities.About This Episode's Guest:Darolyn Davis is the founder of D&A Communications, an equity-first communications agency that has spent three decades specializing in public health, education, transportation, and workforce development. Her work focuses on authentic community engagement that doesn't just inform communities about decisions already made, but involves them in shaping outcomes. She built her agency on the principle that all people deserve a voice in policies that affect their lives.Why This Conversation Matters:Public health professionals, healthcare administrators, policy makers, and community organizers face increasing challenges in building trust and achieving meaningful health outcomes. Misinformation spreads rapidly, historical harms create justified skepticism, and communities increasingly push back against initiatives designed "for them" without "with them."This episode provides both diagnosis and treatment for broken engagement systems. Whether you're launching a vaccination campaign, developing health policy, running a community health center, or working in any capacity where trust matters, this conversation offers practical wisdom earned through decades of on-the-ground experience.Connect with Darolyn Davis: Website: https://davisimpact.com/About The Healthy Project Podcast: The Healthy Project Podcast brings you conversations with leaders, innovators, and changemakers in public health who are transforming how we approach community health, equity, and wellbeing.Host: Corey Dion LewisShow NotesEpisode Summary: Darolyn Davis, founder of D&A Communications with 30 years of equity-focused communication experience, reveals why most community engagement efforts fail and shares the six-year journey it took to build trust for a $62 million community facility in San Francisco's Bayview Hunters Point neighborhood.Key Topics Covered:The policy-making disconnect: Why decisions made without community input failEquity-first communication: Moving from "for communities" to "with communities"The distribution vs. relationship problem in public health outreachWhy communities feel ignored despite official "engagement" effortsTrust as institutional responsibility rather than personal choiceHistorical context of healthcare distrust in communities of colorHealthcare disparities: Black maternal mortality, clinical trial participation, pain treatmentHow to measure engagement impact beyond attendance numbersThe true cost of superficial community engagementCase study: Bayview Hunters Point Southeast Community FacilityWhat keeps failing after three decades in the fieldHow quickly trust can be lost versus how long it takes to buildSocial media's role in spreading both information and misinformationThe most important question to ask before launching any public health campaignNotable Statistics Discussed:Black women are 3-4 times more likely to die in emergency rooms compared to white womenBlack Americans represent 14% of the U.S. population but only 5-7% of clinical trial participantsBlack patients receive pain treatment approximately 22% less often than white patientsThe Southeast Community Facility project cost: $62 millionTime investment to build community trust for the facility: 6 yearsFeatured Case St...
How to design meetings with purpose so they actually move work forward.Meetings are a necessary part of work. But for many people, they're also a major source of frustration. According to Rebecca Hinds, meetings don't have to feel like a drain—better meetings start when we stop treating them as a default and start designing them with intention.Hinds is the author of Your Best Meeting Ever: Seven Principles for Designing Meetings That Get Things Done, and a future-of-work expert who founded the Work Innovation Lab at Asana and the Work AI Institute at Glean. She argues that the problem isn't meetings themselves, but the sheer number of poorly designed ones, and by being more thoughtful about what actually deserves synchronous time, teams can redesign how they communicate in the workplace “Meetings are the most important product in our entire organization, and yet they're also the least optimized,” she says. “The first step is recognizing we need to be much more intentional about how we're designing meetings.”In this episode of Think Fast, Talk Smart, Hinds and host Matt Abrahams discuss why meetings so often go wrong—and what it takes to make them work. Whether you're leading a team, trying to protect focus time, or simply hoping to spend less of your week in calendar invites, Hinds offers practical frameworks for designing meetings with purpose so they become a tool people actually value.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Rebecca HindsRebecca's Book: Your Best Meeting EverEp.124 Making Meetings Meaningful Pt. 1: How to Structure and Organize More Effective Gatherings Ep.125 Making Meetings Meaningful Pt. 2: Key Ingredients for Effective Meetings Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:42) - Why Meetings Feel Broken (02:57) - The Default-To-Meeting Problem (03:50) - Treat Meetings Like A Product (05:10) - Meeting Doomsday Reset (06:40) - The 4-DCEO Test (08:43) - Designing Better Meetings (10:05) - Creating a Meeting Agenda (12:58) - Context And Meeting Fatigue (14:06) - Memo-First Meetings (16:11) - The Final Three Questions (21:02) - Conclusion ********Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.This episode is sponsored by Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/tftsJoin our Think Fast Talk Smart Learning Community and become the communicator you want to be.
Being direct is a great tool to have in your communications toolbox. Whether you're using it effectively will have a lot to do on other factors, like: context, power, relationship, and goals. In this episode we'll explore how (and why!) to be more direct. You'll also get some suggestions for what to do if you find that your direct approach is not always well received....After the EpisodeJoin the next class! Communication Strategies for Managers:https://maven.com/kimnicol/communication-strategies~Get in touch to discuss private coaching, team workshops or off-sites:https://kimnicol.com/~Connect on LinkedIn:https://www.linkedin.com/in/kimnicol/
Send us a textYou are in a high-stakes meeting making a critical point, and suddenly you realize you have been talking for minutes straight. You see a peer check their phone; you see a stakeholder's eyes glaze over. Your instinct is to apologize or trail off, but in senior leadership, that is a power leak. It is time to trade the apology for a strategic reset.WHAT THIS EPISODE IS ABOUT Welcome to the inaugural Monday Momentum episode: a new weekly series designed to give you one high-impact strategy in five minutes to start your week strong.Please note: These Monday episodes are a new addition to our schedule. Our signature, deep-dive masterclasses will continue to drop every Thursday as usual. Monday Momentum is here to give you an extra boost of tactical, executive-level tools to use immediately.In this debut session, Kele Belton addresses a challenge that even the most seasoned women leaders face: the habit of over-explaining. When you add layer upon layer of context, you risk being seen as who executes tasks rather than a strategic leader. Kele teaches you The 60-Second Reset, a three-step framework to self-correct in real time, demonstrating the executive-level agility that commands a room.WHAT YOU'LL LEARNThe 60-Second Reset: A high-status framework to recover gracefully when you catch yourself over-explaining, without undermining your authority.The "No-Apology" Pivot: Four specific redirect phrases that allow you to cut the ramble and refocus the conversation instantly.The Bottom-Line Rule: The art of stating your actual point in one clear, high-stakes sentence.Strategic Engagement: How to invite others into the conversation to shift focus from your recovery to collective problem-solving.Agility as Status: Why real-time self-correction is a leadership skill that signals command and professional awareness.MENTIONED IN THIS EPISODE
Effective client communication doesn't have to be time-consuming. This article explores practical tools like email segmentation, video, social media, and CRM features that help advisory firms streamline communication while deepening client relationships.
This past weekend, I had the pleasure of attending an RV Expo in Worcester Massachusetts. I'm not looking for an RV, but am generally RV curious. I find the concept of an RV pretty interesting, and I have to say that walking about the expo revealed the range of designs that exist in the RV market. Different sizes, different features, slide outs, Fifth wheels, hitches, toy haulers, so much to take in at once given that I am a RV newbie. I also learned that RV manufacturers are always taking customer feedback and trying to improve their designs, as any good business does. What was more surprising was that the majority of RVs made in the US come out of Indiana. In fact, turns out that Elkhart, Indiana is the RV capital of the wold. I'm originally from Michigan, and frankly had no idea that RVs happen in Indiana even though it is a neighboring state. Beyond basketball and corn in Indiana, there are also RVs. Who knew?My guest today on Experience by Design is also from Indiana, Fort Wayne to be exact. Barry LaBov is the founder and CEO of LABOV Marketing and Communications, but he is much more than that. He also has authored over a dozen books, including his new book The Power of Differentiation, aimed at leaders looking to differentiate their brands and products by moving beyond a commodity mindset and showcase what makes them unique. This focus not only makes companies more attractive to customers, but also employees as it gives them a sense of purpose regarding the work they do. We talk about his work with clients guiding them to differentiate and identify what makes them unique. We explore the vital aspects of connecting customer and employee experience, and why alignment in your experience design matters. He digs into the branding challenges in troubling times as companies try to navigate the social landscape. He describes the importance of qualitative data in understanding your customers and employees, and not waiting for the “perfect data” to present itself. He also describes his experiences as a musician, touring with the band Mark Urgent and how learning music is similar to his efforts as a marketing expert. And of course we talk about RVs. Barry LaBov: https://www.barrylabov.com/LABOV: https://www.labov.com/“The Power of Differentiation”: https://www.barrylabov.com/books
Follow Proof of Coverage Media: https://x.com/Proof_CoverageConnor Lovely and Connor King sit down with Soju and Pranave from Meteora to break down how they're turning token ownership into something that actually looks like equity. From their 48% float TGE to monthly investor recaps and $12M in discretionary buybacks, they're building a shareholder base on Solana's everything exchange, one that values fundamentals over speculation. We cover the pre-TGE roadshow, why there's no equity entity (only the token), and what real crypto investor relations looks like from the inside.Timestamps:00:00 - Introduction 00:59 - Meteora's Role in Solana 06:12 - Meteora's Business Model 09:23 - Pre-TGE Roadshow and IR15:11 - Token Entity vs. Equity Entity 19:26 - Pre-TGE Roadshow Insights 24:48 - TGE Strategy 25:53 - Launch Strategy and Market Position 28:21 - Communication Strategy with Investors 30:46 - Post-TGE Practices 36:07 - Buyback Strategy and Founder Autonomy 40:24 - Ownership Models in Crypto 46:18 - Future Plans and IR Innovations 47:55 - ConclusionDisclaimer: The hosts and the firms they represent may hold stakes in the companies mentioned in this podcast. None of this is financial advice.
Co-founder of Conversion Factory, Zach Stevens, rejoined me on Ditching Hourly to give us an update on how he's growing his subscription SaaS marketing agency in year 3. Links We MentionedConversion Factory WebsiteZach's partner Corey, on XThe Superstruct Manifesto by David GuttmanThe "If You're Such An Expert" Ditcherville ComicChapters(00:00) - Introduction and Welcome (00:10) - Zach's Business Journey (01:19) - Conversion Factory's Growth (02:26) - Subscription Model Insights (04:04) - Hiring and Team Expansion (08:32) - Training and Onboarding (20:48) - Client Management Strategies (30:00) - Client Frustrations and Communication Strategies (31:04) - The Inefficiency of Phone Calls (33:19) - Setting Client Expectations (37:05) - AI in Copywriting and Design (45:53) - Subscription Model Benefits (54:49) - Final Thoughts and Future Plans ----Do you have questions about how to improve your business? Things like:Value pricing your work instead of billing for your time?Positioning yourself as the go-to person in your space?Productizing your services so you never have to have another awkward sales call or spend hours writing another custom proposal?Book a one-on-one coaching call with me and get answers to these questions and others in the time it takes to get ready for work in the morning.Best of all, you're covered by my 100% satisfaction guarantee. If at the end of the call, you don't feel like it was worth it, just say the word, and I'll refund your purchase in full.To book your one-on-one coaching call, go to: https://jonathanstark.com/callI hope to see you there!
Margie Newman Tsay is the Founder & CEO of Intesa Communications Group, a strategic communications firm specializing in reputation management, executive coaching, and crisis response. A seasoned communicator and entrepreneur, Margie draws on her background in media relations, advocacy, and leadership to help high‑profile professionals and organizations build trust, align their message, and navigate change.Her work is guided by a deep belief in authenticity, clarity, and purpose‑driven communication. Based in San Diego but rooted in Nashville, Margie serves as a champion for leaders who want to elevate their impact and build cultures anchored in connection, integrity, and clarity.SHOW SUMMARYIn this episode of Selling from the Heart Podcast. Larry Levine and Darrell Amy are joined by Margie Newman Tsay, founder of Intesa Communications Group, who shares her expertise in strategic communications, reputation management, executive coaching, and crisis response. Margie emphasizes the need for clarity, brevity, and effective communication during crises and how these skills are essential for building trust and credibility. She also highlights the role of continuous learning and vulnerability in becoming a successful communicator, regardless of age or gender. The episode underscores the overlooked necessity of crisis communication training in the sales profession and offers actionable insights for sales leaders and professionals.KEY TAKEAWAYSCommunication requires repetition - Say things 10-11 times before people truly retain them; don't assume once is enough Make the customer the hero - Focus on their goals and needs, not your product or yourself Reputation is built daily - Trust and authenticity come from how you show up every single day, not just when making a sale Surprises are for birthdays - Over-communicate to avoid catching people off guard in business relationships Crisis communication essentials - Focus on brevity, roles, and goals; reduce oxygen to the flame rather than escalating Diversify your network - Learn from people across different ages, genders, and industries to expand your communication toolkit Humans first in crisis - Remember everyone defaults to fear and ego under pressure; sometimes people just need to be heardQUOTES"Selling from the heart means remembering that it's not about you. Make the customer the hero." "Surprises are for birthdays. You gotta communicate, communicate, communicate in four different ways to make sure people get it." "Leadership is context. When we stop communicating and giving that context, trust erodes." "No one is born a great communicator. This is a learned skill. You can start today being a great communicator." "In a crisis, our brains are ego and overwhelm. We immediately need to know what is going on, how do we solve for it, and what's my job." "What's the closest gator to your boat? You take 'em one gator at a time." (on prioritizing in crisis) "Everyone is a human first. Ego and fear don't bring out the best in any person, and that is what you're dealing with in a crisis."Learn more about Margie Newman Tsay.LinkedIn: https://www.linkedin.com/in/margienewmantsay/Learn more about Darrell and Larry.Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/Website: https://www.sellingfromtheheart.net/ADDITIONAL RESOURCESDiscover Heart-Centered Leadership:Explore the Culture from the Heart Podcast and uncover the secrets to thriving workplace cultures. Know a visionary CEO? Nominate them today at
Struggling with social silence, freezing in conversations, or feeling like an 'observer' as an autistic/AuDHD/ADHD adult?
Are you tired of hearing the same old marriage advice? ("Happy wife, happy life," "Learn to compromise")? Maybe what the experts tell you leaves you feeling frustrated, disconnected, and battling resentment. In this game-changing episode, we host Monica Tanner, Relationship Coach, host of the Secrets of Happily Ever After podcast, and Amazon Best-Selling author of Bad Marriage Advice: 15 myths that will make you miserable. Monica is here to teach you how to stop settling and start building your marriage on holy ground. She tackles the single biggest mindset trap couples fall into and shares simple yet effective strategies to ditch resentment and build up your marriage on holy ground. In this episode, we explore:
More money. More time. Or both.If what you offer helps people get one or both, demand should not be the problem. When it is, the issue is rarely the product. It is how the value is communicated. The problem is most businesses bury that value under features, specs, and what I call “knowledge vomit” and then wonder why buyers do not move.In this episode, I break down why marketing fails when it cannot clearly validate outcomes. Buyers do not struggle with features or specs. They struggle with confusion. If your message does not quickly show how you help them make money, save time, or both, they will move on, even if what you offer is genuinely strong.We walk through how value gets buried under “impressive” language, why clear always beats clever, and how small disconnects in messaging and experience quietly erode trust and revenue. This is not about hype or shortcuts. It is about making the value obvious at every touchpoint.In this episode, you will learn how to:Translate features into outcomes buyers actually care aboutClarify whether your offer makes money, saves time, or does bothSimplify messaging so decision makers instantly understand the valueFix marketing that looks polished but fails to convertImprove customer experience through small, intentional momentsAlign product, marketing, and leadership around one clear value storyThis episode is for founders, marketers, product leaders, and decision makers who are tired of guessing why marketing is not working. If your marketing cannot clearly prove value, you will not win. When it can, growth becomes more predictable, more sustainable, and far less complicated.Beyond The Episode Gems:Subscribe To My New Weekly LinkedIn Newsletter: Strategize. Market. Grow.Buy My Book, Strategize Up: The Blueprint To Scale Your Business: StrategizeUpBook.comDiscover All Podcasts On The HubSpot Podcast NetworkGet Free HubSpot Marketing Tools To Help You Grow Your BusinessGrow Your Business Faster Using HubSpot's CRM PlatformSupport The Podcast & Connect With Troy: Rate & Review iDigress: iDigress.fm/ReviewsFollow Troy's Socials @FindTroy: LinkedIn, Instagram, Threads, TikTokSubscribe to Troy's YouTube Channel For Strategy Videos & See Masterclass EpisodesNeed Growth Strategy, A Keynote Speaker, Or Want To Sponsor The Podcast? Go To FindTroy.com
You know what I hear from senior leaders behind closed doors more than anything else? “Our leaders struggle to communicate well when it matters most.” And here's what I always tell them: that's not a presentation skills problem. That's a positioning problem. In this solo episode, I'm pulling back the curtain on why most communication training is failing your leaders—and what it actually takes to build executive presence that performs under pressure. I'm breaking down the outdated myths about polish and performance, and showing you what real executive influence looks like in today's economy: credibility, clarity, and the ability to shape perception in high-stakes, high-visibility moments. What You'll Learn: The real reason your communication strategy isn't landing How executive presence gets misunderstood and misapplied The leadership identity questions every exec must answer How to position your leaders as trusted signals to the market Why visibility without clarity is costing you revenue, reputation, and retention Your Next Steps: Access the white paper: External Influence: The Currency Every Leader Must Carry: https://externalinfluence.us Follow Shayna on LinkedIn: http://linkedin.com/in/shaynarattler Visit our website: https://shaynadavisconsulting.com
Working with and leading a diverse team takes skill. Developing any skill takes intentional practice -- whether you're learning a new language, a new dance step, or honing your communication skills and leadership mindset. Communication Strategies for Managers starts in January. Here's what you need to know, to get the most out of it....After the EpisodeEnroll now to start the New Year strong, with structure and support to help you hone your Communication skills:https://maven.com/kimnicol/communication-strategies~Get in touch to discuss private coaching, team workshops or off-sites:https://kimnicol.com/~Connect on LinkedIn:https://www.linkedin.com/in/kimnicol/
Click to Text Thoughts on Today's EpisodeToday on the podcast Becky Fields shares her extensive personal experience caring for aging parents and in-laws, emphasizing that proactive planning makes transitions significantly easier than waiting for a crisis. Becky is writing a workbook with practical checklists and a book called "Daughters of Naomi" addressing the emotional aspects of caregiving. She also runs a service buying homes from families who need to transition parents quickly. Her core message: maintain open communication, start planning early, build a support community, and trust God through the process. Main points discussed: 1. Early Planning is Critical 2. Warning Signs to Watch For 3. Communication Strategies 4. Emotional Considerations 5. Practical Resources Links:Purchase Becky's Book, Guiding Them Home, hereConnect with Becky:https://grandmahousebuyer.com/https://daughtersofnaomi.org/Instagram: @grandmahousebuyerYouTube: @grandmahousebuyer My latest recommended ways to nourish and move your body, mind and spirit: Nourished Notes Bi-Weekly Newsletter Be Strong and Vibrant! Online Strength Training Course for Christian Women in Perimenopause and Beyond 30+ Non-Gym Ways to Improve Your Health (free download)Connect with Amy: GracedHealth.com Instagram: @GracedHealthYouTube: @AmyConnell
Diana and Sam break down Stranger Things Season 5, Volume 1, Episodes 1–4, exploring the twists, emotional punches, and surprising reveals as they unfold. They react to Will's big moment, discuss Dustin's struggles, and dive into the evolving dynamics of the Byers and Wheeler families. Hopper and Eleven's relationship, Dr. K and the Upside Down base, and Max's fate in the Upside Down are explored next, leading into Will's powers and the hive mind. A rapid-fire check-in highlights who's thriving, struggling, and surprising fans the most. Diana and Sam wrap with emotional highlights, theories, and anticipation for what's next in the season. Timestamps / Chapters: 00:00 Introduction to Stranger Things Season 5 00:43 Initial Reactions to Will's Big Moment 02:17 Episode One Breakdown 04:29 Dustin's Emotional Struggle 08:37 Murray's Role and Communication Strategies 09:51 Jonathan's Expendability and Family Dynamics 11:43 Dr. K and the Upside Down Base 18:54 Hopper and Eleven's Relationship 24:09 The Wheeler Family and Henry's Influence 29:32 Max's Struggle and Lucas's Support 33:11 Will's Powers and the Hive Mind 35:26 Rapid Fire Character Check-In 36:41 Emotional Toll on Max and the Wheelers 37:37 Heartache and Unrequited Love 39:28 Clear Thinkers: Nancy and Mike 41:21 Worst Decisions: Dustin and Dr. K 44:06 Comic Relief: Robin, Murray, and Dustin 46:06 Curiosity About Future Storylines 46:52 Emotional Weight: Will's Struggles 49:05 Speculations and Theories 57:22 Miscellaneous Storylines and Characters 01:01:09 Anticipation for Volume Two 01:05:06 Final Thoughts and Farewell Follow and subscribe to Screens in Focus. Website: www.screensinfocus.com Email: screensinfocus@gmail.com X https://x.com/screensinfocus Instagram: https://www.instagram.com/screensinfocuspodcast/ Facebook: https://www.facebook.com/screensinfocus Feedback and TV/Movie Recommendations: Google voice (669) 223-8542 Free background music from JewelBeat.com: www.jewelbeat.com
Higher education communication is no longer a marketing function. It is a strategic discipline shaped by political pressure, governance risk, and real-time public scrutiny. In this episode of the Changing Higher Ed® podcast, Dr. Drumm McNaughton speaks with David Maffei, Senior Vice President and General Manager of the Americas at Staffbase, about how university presidents and boards must rethink how communication functions inside their institutions under today's crisis-driven conditions. Drawing on more than two decades of enterprise and higher education communications leadership, Maffei explains why internal communication now determines external credibility, why preparedness is the defining variable in crisis response, and how fragmented communication structures quietly undermine institutional trust. The discussion also explores how technology and AI amplify leadership discipline rather than replace it, and why presidential communication can no longer be delegated. This conversation is especially relevant for presidents, boards, and senior leadership teams navigating political pressure, public scrutiny, and rising expectations for transparency, alignment, and trust. Topics Covered Why internal communication now drives external brand credibility How crisis preparedness exposes governance strength or weakness Why internal notification must come before public announcements How political pressure reshapes presidential communication risk Why communication is now a core presidential competency The role of ego management in institutional leadership How siloed communication tools fracture institutional alignment Why unified board and presidential signaling protects credibility How technology and AI magnify leadership discipline Why communication is now embedded inside strategy, not downstream from it Three Takeaways for Higher Ed Leadership Preparedness determines whether crisis strengthens or destabilizes trust. Internal communication discipline now shapes external credibility in real time. Unified signaling between presidents and boards is no longer optional. This episode offers practical, governance-level insight into why communication performance is now inseparable from institutional performance — and how higher education leaders can protect credibility under sustained pressure. Read the transcript or extended show summary: https://changinghighered.com/higher-education-communication-strategy-crisis/ #HigherEducation #HigherEducationPodcast #UniversityLeadership #HigherEdCommunication
"Instead of thinking in terms of using AI, think about it as managing AI. Manage it like you would a person." This is one of the ideas shared at the Responsibly Human AI Summit last week, where leaders in HR, People Ops, and Employee Engagement gathered to discuss and learn about how to use AI at work.Here's my initial take....After the EpisodeEnroll now for Communication Strategies for Managers:https://maven.com/kimnicol/communication-strategies~Get in touch to discuss private coaching, team workshops or off-sites:https://kimnicol.com/~Connect on LinkedIn:https://www.linkedin.com/in/kimnicol/
Shout out to my fellow Swifties! According to Spotify Wrapped, Taylor Swift is the top artist you listened to in 2025 (same!). I also learned that you're listening to this show in 87 countries --wow! And, the top episode this year was Ep. 2: The Two Essential Skills Every New Manager Needs.So this week, we're revisiting that episode. Thank you for being here! And thank you for making The New Manager Podcast one of the MOST SHARED shows of 2025....After the EpisodeEnroll now for the upcoming cohort of Communication Strategies for Managers:https://maven.com/kimnicol/communication-strategies~Get in touch to discuss private coaching, team workshops or off-sites:https://kimnicol.com/~Connect on LinkedIn:https://www.linkedin.com/in/kimnicol/
How do you scale a brand when you're also scaling a team, message, and mission? In this episode, I sit down with Stephen Johnson, Marketing expert, to talk about the real work behind growth and why it only works when your message is clear. Stephen shares his journey from local newsrooms to national marketing, reflecting on how his Rockford roots and journalism training built a foundation for fast, honest, human communication. From navigating mergers and onboarding 8,000+ new employees to running daily crisis comms and building internal trust, his story is one of clarity, collaboration, and staying grounded when everything grows. If you've ever wondered what it really takes to lead brand strategy across 30+ states, this episode is it.
Burnout creeps up on you, and sometimes it's only when you reach the end of the year that you realize just how heavy the exhaustion has become. In this episode you'll learn the 3 components of burnout, so you can check for yourself how you're doing with each one. Then, I'll walk you through 3 lenses for how look at your situation, so you can see what's in your hands (and what's not) that can help you feel more protected....After the EpisodeEnroll now for the upcoming cohort of Communication Strategies for Managers:https://maven.com/kimnicol/communication-strategies~Get in touch to discuss private coaching, team workshops or off-sites:https://kimnicol.com/~Connect on LinkedIn:https://www.linkedin.com/in/kimnicol/
Does it seem like things are changing faster? As the world of work changes with AI and different generational expectations, managers will need to adapt as well. This includes becoming good at change management, and strengthening foundational skills for structural change, and managing relationships throughout your organization....After the EpisodeEnroll in the upcoming cohort of Communication Strategies for Managers:https://maven.com/kimnicol/communication-strategies~Get in touch to discuss private coaching, team workshops or off-sites:https://kimnicol.com/~Connect on LinkedIn:https://www.linkedin.com/in/kimnicol/
Why community is the most powerful tool for transformation.Community isn't just a feel-good buzzword. According to Gina Bianchini, it's a catalyst for personal and collective transformation.Bianchini is the CEO and founder of community-building platform, Mighty Networks, and author of the book Purpose: Design a Community and Change Your Life. "Community is when people come together, and every single member has something to give and something to receive," she explains. In contrast to the one-directional dynamic of a speaker and their audience or a creator and their following, Bianchini argues that the power of community lies in two-way exchanges, where each member benefits the group and benefits from it. "Community is the single most effective way to get results and transformation you just can't get on your own," she says.In this episode of Think Fast, Talk Smart, Bianchini joins host Matt Abrahams to discuss how to unlock the potential of purposeful communities. She shares strategies for finding your tribe during times of transition, the "people magic” created when we facilitate deep connections, and how creating community enables us to create the world and lives we imagine.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Gina BianchiniGina's Book: PurposeEp.174 Fix Meetings: Transform Gatherings Into Meaningful Moments Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:17) - Defining Community vs. Audience (04:05) - Community as a Catalyst for Transformation (06:41) - Finding the Right Community (10:29) - The Future Story Framework (13:22) - People Magic & Facilitation (19:07) - The Final Three Questions (24:59) - Conclusion ********Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart
Secret-ish message for my listener community: save 25% on all courses on Maven -- including Communication Strategies for Managers -- when you register by November 24th.View the syllabus, course description, and enroll here:https://maven.com/kimnicol/communication-strategies?promoCode=FAST25If communication skills are part of your leadership development goals and you want to start the new year strong and supported, join us!
Here's how to transform your church communications strategy with processes that really work. In this episode, Phil Cooke https://philcooke.com talks with Brady Shearer, founder of Pro Church Tools, about practical ways to simplify your church media, clarify your message, and reach more people online. From repurposing sermons and building better content systems to leading creative teams with vision, Brady shares the mindset and methods that help churches communicate with excellence. Learn why attention is the most valuable commodity your church can possess—and how to use it to share the greatest message of all time.
Andrew Humberman BioSnap a weekly updated Biography.Andrew Huberman remains at the center of the wellness and neuroscience conversation, making headlines this week as the New York Times-dubbed “Goop for men,” continuing to shape the global obsession with performance and longevity. EL PAÍS reports that Huberman's multi-million follower empire is defining a new class of “Huberman husbands,” men drawn to biohacking and daily optimization, further legitimizing the male wellness phenomenon. Critics and sociologists highlight his tangible influence on shifting cultural attitudes toward men's health but also caution against the repackaging of diet culture for new audiences.One of Huberman's most notable public appearances in recent days was his keynote at the Eudēmonia Summit on November 16, a gathering of leading thinkers in purpose-driven personal development. According to social media reports, his “historic speech” captivated the audience and reaffirmed his status as both a scientist and cultural thought leader. On Instagram, clips from the summit and behind-the-scenes moments garnered tens of thousands of likes, fueling conversations among followers about the balance between rigorous science and motivational guidance.Business-wise, the drive toward mass-market influence continues with aggressive pre-launch promotion for Huberman's forthcoming book, Protocols. Integrated into podcast episodes and social updates, this title promises science-based routines to boost brain function and energy. Cross-promotion is in full swing: listeners of the Huberman Lab podcast are urged to pre-order, and posts about the book appear alongside partnerships with premium health brands.In content, the Huberman Lab podcast released a new episode featuring Matt Abrahams of Stanford Business School on November 17. The episode provides a masterclass in communication, offering evidence-based guidance on clarity, confidence, and storytelling. This conversation quickly circulated on Instagram reels, with Huberman personally featuring tips for overcoming stage fright and improving public speaking, which sparked a surge in online engagement as users commented and shared their own communication hurdles.On the social media front, Huberman's content continues its viral momentum. His Instagram reels and cross-posts highlight collaborations with other high-profile figures, including gratitude to recent podcast guests. Viral moments this week include clips on confidence-building, as well as a widely shared reel summarizing key takeaways from the luminous Matt Abrahams episode.Although no personal controversies or dramatic departures occurred in the last several days, the media's fascination with the business of self-transformation and Huberman's role in it continues growing. Headlines frame him as both a wellness juggernaut and a flashpoint in ongoing debates about masculinity, self-improvement, and the limits of “bro science.” Public discourse is firmly focused on the substance and style of his advice, with Huberman's own words, appearances, and products driving the cultural conversation forward.Get the best deals https://amzn.to/3ODvOtaThis content was created in partnership and with the help of Artificial Intelligence AI
I've noticed a pattern with my clients when it comes to getting stuck in the weeds. It happens sometimes: losing sight of the big picture, not doing the strategic work, and getting sucked down into the details of the work your team is doing.In this episode I'll walk you through five common reasons why this happens, and point you towards a way out....After the EpisodeJoin the next cohort of Communication Strategies for Managers:https://maven.com/kimnicol/communication-strategies~Get in touch to discuss private coaching, team workshops or off-sites:https://kimnicol.com/~Connect on LinkedIn:https://www.linkedin.com/in/kimnicol/
As a manager, part of your job is to speak up. But as a human, you might feel anxious or reluctant to do so. Here's what might hold you back from speaking up at work -- and how can you learn to have more authentic confidence to speak up. Let's discuss!This episode originally aired as Ep. 83: Speaking Up....After the EpisodeJoin the next cohort of Communication Strategies for Managers:https://maven.com/kimnicol/communication-strategies~Reach out for private coaching, team workshops or off-sites:https://kimnicol.com/~Connect on LinkedIn:https://www.linkedin.com/in/kimnicol/
What if the secret to success wasn't about chasing attention — instead it was about being remembered?In this episode of The MindShare Podcast, David Greenspan brings it all full circle, explaining why MindShare isn't just a marketing idea — it's the foundation of influence in every part of life.From running a business to leading a team, parenting your kids, or coaching athletes — the ability to stay top-of-mind is what drives trust, loyalty, and long-term success.David shares the four pillars of building MindShare — consistency, relevance, emotion, and presence — and shows how to apply them everywhere, every day.Whether you're a REALTOR®, entrepreneur, parent, or leader, this episode will reshape the way you think about influence, connection, and lasting impact.
Transform how you communicate with tools that make your message stick.Sometimes the best way to explain an idea is to show it. That's why Loom was built — to make communication more visual, authentic, and efficient. By combining video, screen sharing, and AI-powered editing, Loom helps teams connect and collaborate asynchronously, no matter where they are.In this episode of the Think Fast, Talk Smart Tech Tools miniseries, host Matt Abrahams talks with Joe Thomas, co-founder and CEO of Loom, now part of Atlassian, about how asynchronous video can make communication clearer, faster, and more personal. They discuss why “show, don't tell” is such an effective communication principle, how authenticity builds trust, and why recording yourself might be one of the best ways to improve how you communicate.In addition to insight-packed discussions, this miniseries explores innovative tools that enhance the way we communicate and connect. Whether you want to make your presentations more memorable, craft stories that stick, or connect with your audience on a deeper level, these episodes will help you communicate with greater clarity, confidence, and impact.Episode Reference Links:Joe ThomasEp.227 Tech Tools: Move Your Audience By Moving Through Your PresentationEp.230 Tech Tools: Use Visuals to Your AdvantageEp.233 Tech Tools: Write with Confidence and ImpactEp.236 Tech Tools: Zeroing in on Your Email CommunicationEp.239 Tech Tools: How Smarter Scheduling Leads to Stronger Communication Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:18) - Loom Elevator Pitch (02:27) - Creation of Loom (03:50) - Show, Don't Tell: Using Video Effectively (09:15) - Favorite Communicator (10:19) - Communication Hack or Tool (13:22) - Conclusion *******Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Try Prezi today and get 25% off exclusively at prezi.com/thinkfast.
On Episode 609 of Impact Boom, Vanessa Wakeman of The Wakeman Agency discusses harnessing strategic communications to support values-driven systemic transformation and justice, and why socially responsible companies create healthy, equitable environments through storytelling, building trust, and shifting cultures. If you are a changemaker wanting to learn actionable steps to grow your organisations or level up your impact, don't miss out on this episode! If you enjoyed this episode, then check out Episode 593 with Lorraine Schuchart on transforming purpose-driven storytelling into a catalyst for meaningful change -> https://bit.ly/4oSg8Db The team who made this episode happen were: Host: Indio Myles Guest(s): Vanessa Wakeman Producer: Indio Myles We invite you to join our community on Facebook, LinkedIn or Instagram to stay up to date on the latest social innovation news and resources to help you turn ideas into impact. You'll also find us on all the major podcast streaming platforms, where you can also leave a review and provide feedback.
Being observant and adaptive are two skills that will serve you well as a leader. You'll become more present and capable in responding to the moment and any challenges that arise. In this episode, I walk you through a simple practice that I used to teach in my Essential Skills for Managers course. You'll gain more clarity of mind and action as you reflect and make a list of your observations. It's a great activity to do at the end of the year....After the EpisodeJoin the next cohort of Communication Strategies for Managers:https://maven.com/kimnicol/communication-strategies~Reach out for private coaching, team workshops or off-sites:https://kimnicol.com/~Connect on LinkedIn:https://www.linkedin.com/in/kimnicol/
As you rise into higher levels of responsibility and visibility, you may start to get feedback about "developing executive presence." If you've ever felt confused by what that means, you're not alone! It's rarely something we learn about early in our work life, and it's often not described in much detail. So it can seem elusive and ambiguous. In this episode, I break down how I think about Executive Presence and give some specific examples to help new managers think about what exactly it means, and how to get it. Let's discuss!This episode was originally published in 2022 as Episode 99. ...After the EpisodeJoin the next cohort of Communication Strategies for Managers:https://maven.com/kimnicol/communication-strategies~Reach out for private coaching, team workshops or off-sites:https://kimnicol.com/~Connect on LinkedIn:https://www.linkedin.com/in/kimnicol/
Send us a textI hope this emphasizes the importance of early communication and relationship-building with first responders in crisis management. It discusses the necessity of mental health resources, the role of community support, and strategies for effective crisis response.https://www.frsn.org/https://institutesofhealth.org/ptsd-in-first-responders/https://www.nextrung.org/Email me at 3pointFirefighter@Gmail.ComCheck out our Facebook Page 3 point Firefighter Podcasthttps://www.facebook.com/profile.php?id=61560769894306YouTube Channel https://www.youtube.com/channel/UCAv_hMC8vxrurhIunXtaJXg3 PFF Merchhttps://3-point-firefighter.printify.me/products #JakeBarnes,#3Pointfirefighter
As you rise into higher levels of responsibility and visibility in your career, at some point you're likely to get feedback about your executive presence. Let's start with recognizing you already have a presence, and that it has an effect on those around you. In this episode you'll gain a better understanding of what presence is, and how to recognize it in others. It's the first step to cultivating your own executive presence and wielding it in a useful way at work....After the EpisodeJoin the next cohort of Communication Strategies for Managers:https://maven.com/kimnicol/communication-strategies~Reach out for private coaching, team workshops or off-sites:https://kimnicol.com/~Connect on LinkedIn:https://www.linkedin.com/in/kimnicol/~Into meditation? This is for you:https://insighttimer.com/meditation-courses/mindfulness-for-managers-at-work
Being a great manager doesn't require you to be a hero. But you might slip into that mindset. It can look like perfectionism, and anxiety about how others see you. It leads to overworking, isolating, and being overly responsible. It also creates a lot of pressure, feeling like everything is on your shoulders and it's up to you to keep everything together (no mistakes allowed!). In this episode, you'll learn more about why the hero mindset is easy to slip into, and how it will hold you back from being an effective leader. You'll also learn why seeing yourself as a whole human is the key to managing yourself and your own wellbeing. Let's discuss!The book referenced in this episode is Persephone Returns by Tanka Wilkinson...After the EpisodeJoin the next cohort of Communication Strategies for Managers:https://maven.com/kimnicol/communication-strategies~Reach out for private coaching, team workshops or off-sites:https://kimnicol.com/~Connect on LinkedIn:https://www.linkedin.com/in/kimnicol/~Into meditation? This is for you:https://insighttimer.com/meditation-courses/mindfulness-for-managers-at-work
Transform how you communicate with tools that make your message stick.Meetings are where collaboration happens — but too often, scheduling them feels like the biggest barrier to meaningful connection. That's why Calendly was created: to simplify scheduling and make time for what truly matters — the conversation itself.In this episode of the Think Fast, Talk Smart Tech Tools miniseries, host Matt Abrahams talks with Calendly's Vice President of Growth, Darren Chait, about how intentional scheduling leads to better communication, stronger relationships, and more productive meetings. They explore how data-driven insights can improve collaboration, reduce burnout, and help teams make every meeting count.In addition to insight-packed discussions, this miniseries explores innovative tools that enhance the way we communicate and connect. Whether you want to make your presentations more memorable, craft stories that stick, or connect with your audience on a deeper level, these episodes will help you communicate with greater clarity, confidence, and impact.Episode Reference Links:Darren ChaitE.227 Tech Tools: Move Your Audience By Moving Through Your Presentation Ep.230 Tech Tools: Use Visuals to Your Advantage Ep.233 Tech Tools: Write with Confidence and Impact Ep.236 Tech Tools: Zeroing in on Your Email Communication Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:12) - Calendly Elevator Pitch (02:47) - The Origin of Calendly (04:44) - The Art of Intentional Scheduling (06:33) - Making Meetings More Effective (07:30) - Favorite Communicator (09:31) - Communication Hack or Tool (11:36) - Conclusion *******Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Try Prezi today and get 25% off exclusively at prezi.com/thinkfast.
At this year's NSC Safety Congress, Jill partnered with three other women in EHS to present “Female EHS Leaders: Leveraging Your Superpowers.” The conference room was full of women and allies, and the topic was so well received, the presenters decided to continue the conversation! In this episode, Jill and Monique Parker, Chief Sustainability Officer and ASSP Board Member, further expand on communication strategies, setting boundaries, salary negotiation, and understanding your value, while also sharing personal experiences and examples from their own journey's to leadership positions. Take charge of your career growth and salary expectations with the provided worksheets linked in the show notes, and discover how to advocate for yourself and your future in EHS.Resources for Female EHS Professionals, including the Salary and Career Map worksheets.
When we truly listen, every conversation changes — including the one with ourselves.Listening isn't about waiting for your turn to speak — it's about being present enough to truly hear. In a world full of noise, slowing down to listen can feel like a radical act. Yet it's in those moments of stillness and attention that real understanding begins.In this special Ask Matt Anything episode of Think Fast, Talk Smart, we explore what it means to “listen up” — to engage with intention, empathy, and curiosity. Along the way, listener questions spark insights on how to slow down fast conversations, apply communication tools in real life, and navigate the nuances of culture and connection. Because better communication doesn't start with what we say — it starts with what we hear.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Ep.17 Think Fast: You Asked, We AnsweredEp.114 Communication Means Paying Attention: The Four Pillars of Active ListeningAsk Matt Anything (AMA) 1: Trust, Paraphrasing, and Nonverbal Cues Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:42) - The Three Ps That Block Good Listening (03:39) - Ace Your Listening: Pace, Space, and Grace (05:59) - Listening Beyond Words: Nonverbal Cues That Matter (06:37) - Listening Through Paraphrasing (08:13) - Practicing Better Listening (09:30) - Choosing the Right Structure for Your Audience (12:55) - Applying Communication Skills Effectively (16:02) - Slowing Down Conversations (20:32) - Practicing and Getting Feedback (23:02) - What's Next for Think Fast Talk Smart (24:54) - Conclusion ********Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Strawberry.me. Get $50 off coaching today at Strawberry.me/smart
The way you define a problem will point you towards a certain set of solutions. When you reframe the problem, you will start to see new kinds of solutions. It can be kind of magical. Let's discuss!...After the EpisodeJoin the next cohort of Communication Strategies for Managers:https://maven.com/kimnicol/communication-strategies~Reach out for private coaching, team workshops or off-sites:https://kimnicol.com/~Connect on LinkedIn:https://www.linkedin.com/in/kimnicol/~Into meditation? This is for you:https://insighttimer.com/meditation-courses/mindfulness-for-managers-at-work
If you're conflict avoidant, or grew up as the peace-maker in your family or friend group, then save this episode! You probably have a gut sense that conflict is bad, and must be prevented. But did you know that conflict can actually be an indicator of psychological safety?Conflict is a normal part of human relationships. What's important is what kind of conflict it is, and how you handle it. Let's discuss!...After the EpisodeJoin the next cohort of Communication Strategies for Managers:https://maven.com/kimnicol/communication-strategies~Reach out for private coaching, team workshops or off-sites:https://kimnicol.com/~Connect on LinkedIn:https://www.linkedin.com/in/kimnicol/~Into meditation? This is for you: https://insighttimer.com/meditation-courses/mindfulness-for-managers-at-work
Confidence is not all or nothing -- it's not something you have or you don't. It's also not something that's rock solid or non-existent. Instead, see it as a dynamic quality inside you that can help keep you steady through uncertainty and change. Learn to identify it in yourself, so that you can access it when needed....After the Episode:Join the next cohort of Communication Strategies for Managers:https://maven.com/kimnicol/communication-strategies~Reach out for private coaching, team workshops or off-sites:https://kimnicol.com/~Connect on LinkedIn:https://www.linkedin.com/in/kimnicol/
Transform how you communicate with tools that make your message stick.Staying on top of communication starts with staying in control of your inbox. That's why Rahul Vohra, founder and CEO of Superhuman, believes that how we manage email directly shapes how we manage our time, focus, and relationships.For years, Superhuman has helped professionals reach Inbox Zero faster — reducing email overload and reclaiming time for what truly matters. In this episode of the Think Fast, Talk Smart Tech Tools miniseries, host Matt Abrahams talks with Vohra about the philosophy behind Inbox Zero, how better systems lead to clearer communication, and why mindfulness and intentional design can make us more effective communicators.In addition to insight-packed discussions, this miniseries explores innovative tools that enhance the way we communicate and connect. Whether you want to make your presentations more memorable, craft stories that stick, or connect with your audience on a deeper level, these episodes will help you communicate with greater clarity, confidence, and impact.Episode Reference Links:Rahul VohraEp.227 Tech Tools: Move Your Audience By Moving Through Your Presentation Ep.230 Tech Tools: Use Visuals to Your Advantage Ep.233 Tech Tools: Write with Confidence and Impact Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:18) - The Philosophy Behind Inbox Zero (04:19) - The Superhuman Elevator Pitch (05:50) - The Origin of Superhuman (09:14) - Favorite Communicator (10:17) - Communication Hack or Tool (11:59) - Conclusion *******Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Try Prezi today and get 25% off exclusively at prezi.com/thinkfast.
In this episode of Autism Mommy's Potty Talk, Michelle sits down with Rebecca—a mom who had tried to potty train her pre-verbal son four different times… with zero success.But everything changed when she joined the program.Rebecca shares how her son went from aggressive and frustrated to potty trained, making sounds, and finally feeling happy. She opens up about the emotional toll, how mindset work with our coach Stella shifted everything, and how using an iPad as a reinforcer (the right way) made all the difference.If you've been stuck in survival mode, feeling like nothing will work for your child… this is the story you need to hear.
When the internet comes for you, your instinct is to fight back or disappear. Neither helps. In this episode, Molly breaks down her simple, proven 90-second rule for handling online hate without losing your cool or your credibility.You'll learn:Why outrage online is a revolving door (and why it's never really about you).How to recognize when your brain has flipped into fight-or-flight mode—and what to do about it.The golden rule of when not to apologize (and where to respond instead).How to move from panic to power in less time than it takes to make a cup of coffee.If you've ever dealt with critics, trolls, or just plain mean people online, this one's for you.Bonus: Want to learn how to respond to any crisis with confidence?Join Molly's free live training: The First Hour: How to Respond to Any Crisis Before It SpiralsYou'll discover:The 3 critical steps every communicator must take in the first hour of a crisis.The biggest mistakes that tank trust (and how to avoid them).How to draft a holding statement in minutes instead of hours.Spots are limited—grab yours now HERE. Want More Behind the Breakdown? Follow The PR Breakdown with Molly McPherson on Substack for early access to podcast episodes, exclusive member chats, weekly lives, and monthly workshops that go deeper than the mic. It's the insider's hub for communicators who want strategy with spine—and a little side-eye where it counts.Follow Molly on Substack Subscribe to Molly's Weekly Newsletter Subscribe to Molly's Live Events Calendar. Need a Keynote Speaker? Drawing from real-world PR battles, Molly delivers the same engaging stories and hard-won crisis insights from the podcast to your live audience. Click here to book Molly for your next meeting. This podcast is supported by Muck Rack, the PR management platform I use to monitor media coverage, track journalist activity, and inform high-stakes strategy with real-time data. Click here to try Muck Rack for yourself. Follow & Connect with Molly: https://www.youtube.com/mollymcpherson https://mollymc...
Transform how you communicate with tools that make your message stick.Clarity is the cornerstone of great communication—but turning your thoughts into words isn't always simple. That's why Grammarly exists: to help you express yourself with confidence and precision, no matter the context.For over a decade, Grammarly has helped millions of people improve their writing, from everyday emails to high-stakes professional communications. In this episode of the Think Fast, Talk Smart Tech Tools miniseries, host Matt Abrahams talks with Grammarly co-founder Max Lytvyn about the origins of the tool, how AI is shaping the future of writing, and why starting with your goal is the key to effective communication.In addition to insight-packed discussions, this miniseries explores innovative tools that enhance the way we communicate and connect. Whether you want to make your presentations more memorable, craft stories that stick, or connect with your audience on a deeper level, these episodes will help you communicate with greater clarity, confidence, and impact.Episode Reference Links:Max Lytvyn Ep.227 Tech Tools: Move Your Audience By Moving Through Your Presentation Ep.230 Tech Tools: Use Visuals to Your Advantage Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:14) - The Origins of Grammarly (02:50) - Grammarly Elevator Structure (04:54) - Lessons on Improving Writing (07:11) - Favorite Communicator (08:08) - Communication Hack or Tool (11:02) - Conclusion *******Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Try Prezi today and get 25% off exclusively at prezi.com/thinkfast.
Why what isn't said can communicate more than what is spoken.We often speak in hints and half-truths, not because we can't be direct, but because subtlety protects our relationships. “An awful lot of the time, we don't just blurt out what we mean,” says Steven Pinker. “We hint, we wink, we beat around the bush — counting on our listener to read between the lines, connect the dots, catch our drift.”Pinker is the Johnstone Professor of Psychology at Harvard University, a celebrated linguist and cognitive scientist, and the author of twelve influential books. His latest, When Everyone Knows That Everyone Knows: Common Knowledge and the Mysteries of Money, Power, and Everyday Life, explores how our shared understanding of awareness — what Steven refers to as common knowledge — and the way we signal it, governs everything from friendships to authority to negotiations. “Common knowledge is what ratifies or annuls social relationships, and that's why blurting something out that contradicts the assumptions of the relationship can blow everything up and be deeply awkward.” In this episode of Think Fast, Talk Smart, Pinker joins host Matt Abrahams to discuss why humans lean on innuendo, euphemism, and strategic ambiguity. They examine how culture and context shape what we hear, why our social fabric depends on more than just literal meaning, and offer practical ways to refine our communication by paying attention not just to what we say, but to what others know we know.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Steven PinkerSteven's Book: When Everyone Knows That Everyone KnowsEp.91 Um, Like, So: How Filler Words Can Create More Connected, Effective CommunicationEp.225 Speaking Fluent Internet: How Algorithms Are Changing the Way We Speak Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:23) - Why We Speak Indirectly (06:39) - The Role of Context (10:35) - Cross-Cultural Perspectives (11:51) - Hypocrisy as Social Glue (13:43) - Clarity, Conciseness, & Grace (17:07) - Metaphors We Live By (20:06) - The Final Three Questions (24:02) - Conclusion ********Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Build a better website with Squarespace today. Try Squarespace free for 14 days and receive 10% off your first purchase Become a Faster Smarter Supporter by joining TFTS Premium.
Transform how you communicate with tools that make your message stick.Clear communication isn't just about sharing information — it's about making ideas stick. That's why Yuhki Yamashita, Chief Product Officer at Figma, believes the key to effective collaboration lies in turning complex concepts into simple, memorable visuals.For years, Figma has been reshaping the way teams brainstorm, design, and build together — making it easier than ever to bring ideas to life in real time. In this episode of the Think Fast, Talk Smart Tech Tools miniseries, host Matt Abrahams talks with Yamashita about how visuals facilitate shared understanding, why frameworks enhance team communication, and how to craft insights that people naturally remember and reuse.In addition to insight-packed discussions, this miniseries explores innovative tools that enhance the way we communicate and connect. Whether you want to make your presentations more memorable, craft stories that stick, or connect with your audience on a deeper level, these episodes will help you communicate with greater clarity, confidence, and impact.Episode Reference Links:Yuhki Yamashita Ep.227 Tech Tools: Move Your Audience By Moving Through Your Presentation Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:16) - Figma Elevator Structure (02:07) - Joining Figma (03:17) - The Power of Visual Storytelling (04:36) - Creating Shared Meaning with Visuals (05:37) - Favorite Communicator (08:59) - Communication Hack or Tool (10:36) - Conclusion *******Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Try Prezi today and get 25% off exclusively at prezi.com/thinkfast.