Podcasts about cold start problem

Pour l'épisode de cette semaine, je reçois Maxime Liebens, le cofondateur et CEO de Freqens.Freqens, c'est une solution qui permet aux entreprises d'optimiser leurs achats B2B en apportant transparence et benchmark sur les prix.Au cours de cet épisode, nous sommes revenus sur le parcours de Maxime, de ses débuts dans le sales chez Viadeo et Jobteaser, à son passage chez Maki People avant de se lancer dans l'entrepreneuriat avec Freqens. Il nous explique comment il a identifié l'énorme problème d'opacité des prix en B2B et pourquoi la fonction achat est souvent sous-estimée dans les entreprises.Nous avons parlé de l'importance de bien acheter dès le départ, de l'impact des renégociations bien anticipées, mais aussi des défis d'un modèle nécessitant un effet réseau pour fonctionner. Maxime partage également la manière dont il a rencontré ses cofondateurs et comment ils ont structuré Freqens dès le début.Un épisode passionnant sur une facette méconnue mais cruciale de la performance des entreprises !Vous pouvez suivre Maxime sur LinkedIn.Bonne écoute !

In 2005 most people didn't even have cellphones yet. Those who did used flip phones. That's when Noah started Olo, a webapp to let people pre-order coffee from nearby shops. Users had to login on web, add a credit card, create pre-made orders and then send a text to a preset number when they wanted to pre-order. It was way, way ahead of its time. Noah and his team 7 years to hit $1M in ARR. In the meantime, they raised a round with 50% dilution the week before the financial crisis, went on live TV to an audience on 6M viewers and had to pivot from a marketplace to B2B SaaS.But overtime smartphone penetration increased, on-demand ordering became a trend, and then, one day, Starbucks launched their app. All of a sudden, every single restaurant in the world wanted a way to let their users pre-order.And there was Noah and his team at Olo.Today, Olo is a public company worth over $1B and generating nearly $300M in sales. Here's the story of how it happened.Why you should listen:How to use guerrilla marketing tactics to get early growth.Why PR can move the needle but not in ways you expect. How to pivot from a marketplace to B2B SaaS.Why it often takes much longer than you might hope to hit an inflection point.Why fundraising was so hard, even though Olo became a $1B+ public company. Why Noah thinks founders should embrace challenges and adversity.KeywordsOlo, Noah Glass, entrepreneurship, product-market fit, restaurant technology, mobile ordering, startup journey, business challenges, marketing strategies, innovationTimestamps:(00:00:00) Intro(00:02:20) Building an app in 2005(00:13:20) The Burn the Boats Moment(00:16:31) Building A Network Business(00:26:08) The Cold Start Problem(00:30:33) A Happy Accident(00:36:55) Going through the 2008 Financial Crisis(00:51:20) Finding Product Market Fit(00:57:20) Blueprint of Values(01:05:11) Best Piece of Advice(01:06:08) A Big MilestoneSend me a message to let me know what you think!

Recommender Systems: Was steckt hinter modernen Empfehlungsalgorithmen?Moderne Empfehlungsalgorithmen begegnen uns im Alltag überall: Die nächste Serie bei Netflix, die “für dich zusammengestellte Playlist” bei Spotify oder “Kunden, die diesen Artikel gekauft haben, kauften auch” bei Amazon. In Zeiten von AI könnten wir meinen, dass dies alles schwarze Magie ist. Doch i.d.R. folgen die Empfehlungen gewissen Logiken. All das ganze wird im Research Bereich “Recommender Systems” genannt.Dies ist auch das Thema dieser Episode. Prof. Dr. Eva Zangerle, eine Expertin im Bereich Recommender System erklärt uns, was Recommender Systems eigentlich sind, welche Grundlegenden Ansätze für Empfehlungsalgorithmen existieren, wie viele Daten benötigt werden um sinnvolle Ergebnisse zu erzielen, was das Cold-Start Problem ist, wie Forscher evaluieren können, ob es gute oder schlechte Empfehlungen sind, was die Begriffe Recall und Precision eigentlich bedeuten, ob Empfehlungsalgorithmen auch einen gewissen Bias entwickeln können sowie welche Trends auf dem Forschungsgebiet zur Zeit aktuell sind.Das schnelle Feedback zur Episode:

AI marketing expert Russ Henneberry is sharing his advice on how marketers can leverage AI tools to their full potential. From his journey in digital marketing to the creation of AI marketing hubs, Russ will walk you through the usual mistakes marketers make with AI and how to solve them by customizing AI to your specific business needs. Be sure to tune in to hear how to overcome the "cold start" problem and use AI to enhance your content creation, copywriting, and overall marketing strategy.Chapters00:00:00 - Welcome to Perpetual Traffic: Your Guide to AI Marketing00:00:22 - Meet Russ Henneberry: From Digital Marketer to AI Specialist00:01:15 - The Power of AI: Why Most Marketers Get It Wrong00:03:23 - Russ's Journey: From Boredom to AI Pioneer00:10:01 - How to Build Your Own AI Marketing Hub00:15:32 - Customize AI to Speak Your Business's Language00:17:52 - Practical AI Hubs: Why Your Marketing Needs One00:20:50 - Solving the Cold Start Problem with AI Content Creation00:22:37 - Step-by-Step: Building a Successful AI Marketing Hub00:23:53 - Supercharge Copywriting and Content Creation with AI00:25:22 - Data Integration: How AI Can Elevate Your Marketing00:28:03 - Real-World Applications: Why AI is the Future of Marketing00:29:17 - Context is Everything: AI Efficiency Explained00:31:40 - The Future of AI: Where Marketing is Heading00:37:00 - Special Offers and Final Thoughts: Get Ahead with AILINKS AND RESOURCES:Join theCLICKRuss Henneberry on LinkedInUntouchablesDigital Marketing For Dummies (For Dummies (Business & Personal Finance)Claude AIChatGPTTier 11 JobsPerpetual Traffic on YouTubeTiereleven.comMongoose MediaPerpetual Traffic SurveyPerpetual Traffic WebsiteFollow Perpetual Traffic on TwitterConnect with Lauren on Instagram and Connect with Ralph on LinkedInThanks so much for joining us this week. Want to subscribe to Perpetual Traffic? Have some feedback you'd like to share? Connect with us on iTunes and leave us

In today's episode, we do a shared sequencing deep dive with repeat guest, Mr. Moonmath himself, the Blockchain Brainiac, and the Ethereum Evangelist– Justin "The Juggernaut" Drake. Justin is joined by The Sultan of Sequencing, the Espresso Emperor, the Cross-Rollup Connoisseur himself, Ben, the Blockchain Barista Fisch.   Where the fragments of Ethereum threaten to turn the digital ecosystem into a maze of confusion, these two men stand tall, illuminating the way, to come and save us from the labyrinth of Ethereum's rollup-centric roadmap.  ------

with @cdixon @rhhackettWelcome to the web3 with a16z crypto podcast. I'm Robert Hackett, an editor here at a16z crypto, and I'm here with Chris Dixon, founding partner of a16z crypto and author of the new book Read Write Own: Building the Next Era of the Internet.  I had the privilege of editing Chris throughout the book writing process, and I'm thrilled now to talk to you about what went on behind the scenes, the big themes of the book, the challenges, and also about the crypto industry at large as well as what we can expect from it in the future.Learn more at https://readwriteown.com/.Resources for references in this episode:Black Swan by Nassim Nicholas TalebThe Tipping Point by Malcolm GladwellSpider-Man: Across the Spider-verse"'It's a canon event' TikTok trend, explained"Chris Dixon's blog at cdixon.org"Come for the tool, stay for the network""The next big thing starts out looking like a toy""Can't be evil"The Cold Start Problem by Andrew ChenOn Andrew Chen's writing habitsOn investing in Coinbase in 2013Guidance from the U.S. Securities & Exchange Commission in 2019: "Framework for 'Investment Contract' Analysis of Digital Assets"On blockchains as "a programmable computer that lives in the sky" via a16z crypto head of research Tim RoughgardenGödel Escher Bach by Douglas Hofstader"How Aristotle Created the Computer" by Chris Dixon for The Atlantic"A Symbolic Analysis of Relay and Switching Circuits" by Claude ShannonPrincipia Mathematica by Bertrand Russell and Alfred North WhiteheadAn Investigation of the Laws of Thought by George BooleThe End of Education by Neil Postman"Inside out vs. outside in: The adoption of new technologies" by Chris Dixon"The Inevitable Showdown Between Twitter and Twitter Apps" by Chris Dixon"Elon Musk says X is discouraging links in posts" by Sara Fischer"Make Ethereum Cypherpunk Again" by Vitalik Buterin"What Will Happen in 2024" by Fred Wilson"A Logical Calculus of the Ideas Immanent in Nervous Activity" by McCullough and PittsCrossing the Chasm by Geoffrey A. MooreOn "thesis, antithesis, and synthesis" and Hegel's DialecticsAs a reminder, none of the following should be taken as business, legal, tax, or investment advice; please see a16z.com/disclosures for more important information, including a link to a list of our investments.

It's been several years since the onset of our current pandemic labor market, yet large organizations still face challenges in recruiting and retaining top-tier talent. In response to this challenge, some organizations are leveraging new tools to source the skills they need from the talent they already have.Heather Yurko is a seasoned talent strategist who has implemented talent marketplaces in two Fortune 50 companies, providing them with platforms to source internal talent to solve business problems as they arise.In this episode, Heather and Dart discuss the benefits of implementing an internal talent or opportunity marketplace, how these marketplaces improve employee satisfaction and retention, workplace sustainability in a post-pandemic world, and much more.Topics Include:- Skills-Based Management- Using talent marketplaces to facilitate employee career growth- Hiring for adaptability rather than credentials- The biggest hurdles to implementing a talent marketplace- The reliability of skill assessments in employee hiring- How skills-based hiring can support DEIA initiatives- Specialization versus generalization in the modern workforce- And other topics...Heather Yurko holds an M.A. in organizational development from Columbia University-Teachers College, and has been building people, processes, and organizations for more than 20 years. She has implemented talent marketplaces for two Fortune 50 companies including Cisco Systems. Heather was the Director of Global Channels Engagement at Facebook before transitioning into her current role as VP of Digital Talent for Mastercard.Resources Mentioned:The Cold Start Problem by Andrew Chen: https://www.amazon.com/The-Cold-Start-Problem/dp/B08MKNHSWC/

with @cdixon @rhhackettWelcome to the web3 with a16z crypto podcast. I'm Robert Hackett, an editor here at a16z crypto, and I'm here with Chris Dixon, founding partner of a16z crypto and author of the new book Read Write Own: Building the Next Era of the Internet.  I had the privilege of editing Chris throughout the book writing process, and I'm thrilled now to talk to you about what went on behind the scenes, the big themes of the book, the challenges, and also about the crypto industry at large as well as what we can expect from it in the future.Learn more at https://readwriteown.com/.Resources for references in this episode:Black Swan by Nassim Nicholas TalebThe Tipping Point by Malcolm GladwellSpider-Man: Across the Spider-verse"'It's a canon event' TikTok trend, explained"Chris Dixon's blog at cdixon.org"Come for the tool, stay for the network""The next big thing starts out looking like a toy""Can't be evil"The Cold Start Problem by Andrew ChenOn Andrew Chen's writing habitsOn investing in Coinbase in 2013Guidance from the U.S. Securities & Exchange Commission in 2019: "Framework for 'Investment Contract' Analysis of Digital Assets"On blockchains as "a programmable computer that lives in the sky" via a16z crypto head of research Tim RoughgardenGödel Escher Bach by Douglas Hofstader"How Aristotle Created the Computer" by Chris Dixon for The Atlantic"A Symbolic Analysis of Relay and Switching Circuits" by Claude ShannonPrincipia Mathematica by Bertrand Russell and Alfred North WhiteheadAn Investigation of the Laws of Thought by George BooleThe End of Education by Neil Postman"Inside out vs. outside in: The adoption of new technologies" by Chris Dixon"The Inevitable Showdown Between Twitter and Twitter Apps" by Chris Dixon"Elon Musk says X is discouraging links in posts" by Sara Fischer"Make Ethereum Cypherpunk Again" by Vitalik Buterin"What Will Happen in 2024" by Fred Wilson"A Logical Calculus of the Ideas Immanent in Nervous Activity" by McCullough and PittsCrossing the Chasm by Geoffrey A. MooreOn "thesis, antithesis, and synthesis" and Hegel's DialecticsAs a reminder, none of the following should be taken as business, legal, tax, or investment advice; please see a16z.com/disclosures for more important information, including a link to a list of our investments.

Reshaping education and employment, with Tom Brunskill, Co-Founder of Forage Forage is on a mission to transform career education and employment. By offering job simulations from leading companies, they enable students to gain real-world skills and experience, enabling them to make more informed decisions about the career they pursue. This innovative approach challenges traditional recruitment methods, focusing on education first to create a more inclusive and diverse talent pool. ✅ How Tom's unique upbringing primed him to tackle the problem ✅ Transitioning from being an “unhappy lawyer” to founder ✅ Finding the formula for selling to enterprise clients ✅ The challenges of building a category-defining company ✅ The “holy grail” of personalised education Want to learn more? Episode Highlights from Tom: "Instead of hiring first and training second, you should actually be using software that educates the candidate pipeline first and then using that pool of talent and the signals that are surfaced in that experience to hire exceptional candidates"​ “We're category defining, we're painting a different future for what recruitment can look like, and that's challenging. These companies have recruited in a very specific way for a very long time, and it can be challenging to will that future into existence.” "I hope that education does become more responsive to workplace needs... It's about how do you broaden the surface area of luck for young people to end up in roles that do stimulate them"​

In today's episode of Bell Curve we are joined by Link Marine legend Chainlinkgod.eth. Mike, Michael, and Vance dive into the past, present, and future of Chainlink. They kick off with Chainlink's community origins in 4chan. They move on to introduce how Chainlink aims to be a decentralized oracle network that securely connects blockchains to external data sources and APIs. They discuss key elements like its variety of services like price feeds, CCIP for cross-chain messaging, real world asset tokenization, and the LINK token's role. We hope you enjoy! Follow ChainLinkGod: https://twitter.com/ChainLinkGod Follow Mike: https://twitter.com/MikeIppolito_ Follow Michael: https://twitter.com/im_manderson Follow Vance: https://twitter.com/pythianism Subscribe on YouTube: https://bit.ly/3R1D1D9 Subscribe on Apple: https://apple.co/3pQTfmD Subscribe on Spotify: https://spoti.fi/3cpKZXH Get top market insights and the latest in crypto news. Subscribe to Blockworks Daily Newsletter: https://blockworks.co/newsletter/ - - Join us at DAS (Digital Asset Summit) in London this March! DAS is the #1 institutional conference in crypto, hosted by Blockworks. Use the link below to learn more, and use BELL20 to get 20% off your ticket! Sign up now because the price goes up every month. See you there! https://blockworks.co/event/digital-asset-summit-2024-london/home - - Timestamps (0:00) Introduction (1:39) The Link Marines Origin (10:21) What is Chainlink and Oracle Networks? (17:34) Are Institutions Good for Crypto? (27:09) DAS London Ad (28:19) Endgame for Blockchain Maturity (32:02) Overlooked Blockchain Use cases (39:01) CCIP Mechanics (47:02) The Competitors of CCIP (50:56) Solving the Cold Start Problem (59:23) What's Next for Link - - Disclaimer: Nothing said on Bell Curve is a recommendation to buy or sell securities or tokens. This podcast is for informational purposes only, and any views expressed by anyone on the show are solely our opinions, not financial advice. Mike, Jason, Michael, Vance and our guests may hold positions in the companies, funds, or projects discussed.tt and our guests may hold positions in the companies, funds, or projects discussed.

Cooper Scanlon and Rushi Manche are CoFounders at Movement Labs. In this episode, we discuss how Movement Labs is helping to solve the cold start problem for non-EVM blockchains such as Aptos and Sui. Having recently come out of stealth, Movement Labs is building a modular framework to build and deploy Move-based infrastructure, applications, and blockchains in any distributed environment. If they're successful, Movement could be a huge catalyst to onboarding a global community of Move builders working to build new decentralized blockchain networks. ------

Bizi dinlemekten keyif alıyorsanız, kahve ısmarlayarak bizi destekleyebilir ve Telegram grubumuza katılabilirsiniz. :)Yorumlarınızı, sorularınızı ya da sponsorluk tekliflerinizi info@farklidusun.net e-posta adresine iletebilirsiniz. Bizi Twitter üzerinden takip edebilirsiniz.Zaman damgaları:00:00 - Giriş01:18 - The German Genius11:35 - Tatil23:54 - Composable Architecture32:26 - NextJS Internationalization34:04 - Game Porting Toolkit36:50 - User Friendly40:39 - The Cold Start Problem51:25 - Strange Planet57:50 - Ad Astra1:08:15 - Wanted: The Escape of Carlos Ghosn1:19:19 - Gamescom 2023Bölüm linkleri:The German GeniusNoise GürültüfreedomDerin Düşünme ve Odaklanma Becerimi Geri Kazanma HikayemSeyfeddin'in Bookmark'larıComposable ArchitectureSkill UpPractical Object Oriented Design in RubyUser Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and PlayNextJS InternationalizationStrange PlanetThe Cold Start Problem: How to Start and Scale Network EffectsGame Porting ToolkitAd AstraWanted: The Escape of Carlos Ghosngamescom Opening Night Live 2023: (Full Show)Starfield

This episode is brought to you by: KEYper Systems - Key Management Simplified. In this episode, I'm speaking with Kevin Malik, CEO of RunBuggy. 00:00 - Intro 01:54 - Kevin's background 04:36 - Getting involved with RunBuggy 12:54 - Building the MVP and getting funded 18:04 - The hauling business 21:28 - How RunBuggy makes money 32:57 - Challenges with scale 36:02 - Zooming out 43:17 - Wrapping up Follow Kevin & check out RunBuggy: Kevin's LinkedIn RunBuggy's website Check out ⁠⁠⁠⁠the website⁠⁠⁠⁠ for more and follow me on X ⁠⁠@GuyDealership⁠⁠! Interested in advertising with CarDealershipGuy? Drop us a line ⁠⁠⁠⁠here⁠⁠⁠⁠.  This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Host Eric Thrailkill, and Project Healthcare team member, Lauren Hatcher, are joined by Seth Joseph, Founder and Managing Director of Summit Health Advisors, to discuss how his background as a strategy officer and involvement in building a two-sided marketplace in healthcare has enabled him to continue to provide support services in a boutique category of platform business models. With more than a decade leading strategy for innovative digital health companies, including CVS Health and Surescripts, Seth founded Summit Health Advisors in 2018 with a goal to make it easier for digital health companies, hospitals, and investors to find a true strategic partner. 

Networks and network effects are fascinating in this era and their economic value is augmented by technology. Andrew Chen who led the “Rider Growth” program at Uber has a fascinating insider view on companies who have leveraged network effects in recent years. The book “The Cold Start Problem” provides an in depth view of how to understand and build networks, the various items which are at play in a marketplace design and the process of building economic value from these networks. In today's episode, Arthi Vijayaraghavan, VP of Products at OJO had the chance to talk with Bobby Burns, VP of Product and Engineering at Indeed.com. Bobby and Arthi explored different aspects of networks, marketplaces, interesting problems and products built to manage networks. He shared various anecdotes from his own product journey and how he leveraged ideas from this book to build and scale networks. Tune in to understand networks, network effects, marketplace design and scaling.

In this episode, I break down five to-dos if you want to create a product that gains market share fast. They include: make interactions easy, embed shareability, sponsor influencers, gamify the experience, and use data to drive decisions. These points were taken from The Cold Start Problem by Andrew Chen, but I also highly recommend another book called Modern Monopolies which explains more on how the platform economy is taking over. Hosted on Acast. See acast.com/privacy for more information.

Today we are featuring Fred Reichheld. Named by The Economist as the "high priest" of loyalty, Fred is the creator of the Net Promoter Score (NPS).More than two-thirds of Fortune 1000 companies have reportedly used the Net Promoter Score to measure customer experience including household names like Apple, Netflix, and Disney. According to Fred, however, the vast majority of companies are using it wrong.Today, Fred shares what businesses can do differently to create a truly successful, fulfilling, and energized organization that prioritizes its customers and energizes its employees.In this episode, Dart and Fred talk about viewing a company's progress through the experience of its customers. They discuss why Fred believes organizations are built to love customers and enrich their lives, while leaders are meant to respect and recognize their employees. Fred also speaks about the importance of maximizing value in a business by creating value for its customers.Topics Include:- Mistakes companies make when measuring progress- The ideas behind Fred's new book, Winning on Purpose- How to use emotional relationships to propel your business- Why Fred hopes "earned growth" will replace NPS- What creates energized employees- How to track net revenue retention- The best way to increase a company's value- And other topics…Fred Reichheld is the creator of the Net Promoter Score and pioneer of the loyalty business model. His work guides two-thirds of Fortune 1000 companies that use the Net Promoter Score to outline their customer success.Fred is a New York Times best-selling author. As a Harvard alum, he also shares his knowledge through eight Harvard Business Review articles. He is a current Fellow at Bain & Company and has previously been named one of the top 25 consultants in the world by Consulting Magazine. His work has been covered by publications like The Wall Street Journal, New York Times, Fortune, Business Week, The Economist, and more.Fred's groundbreaking concepts of “customer loyalty” and “Earned Growth Rate” have allowed him to restructure outdated business models. His teachings promote customer retention, repetition, and referrals spanning different industries. He continues to research, write, and speak about these topics across the country.Resources Mentioned:Winning on Purpose, by Fred Reichheld: https://www.amazon.com/Winning-Purpose-Unbeatable-Strategy-Customers/dp/1647821789/Fred Reichheld's LinkedIn: https://www.linkedin.com/in/fredreichheldNet Promoter System: netpromotersystem.comNPSx System, by Bain: https://www.npsx.com/The Cold Start Problem, by Andrew Chen: https://www.amazon.com/The-Cold-Start-Problem/dp/B08MKNHSWC/

Today we speak with Jareau Wadé - currently the founder of Batch Processing, previously the co-founder of Balanced (acquired by Stripe), head of growth at Tilt Pro (acquired by Airbnb), and Chief Growth Officer at Finix. We spoke with Jareau about the early days of Balanced - how they prioritized, gained trust with initial customers, and competed with companies like Stripe and PayPal. Jareau talks through a bunch of different heuristics and models he uses to evaluate risk (stack it early), tackle the cold start problem, synthesize feedback, figure out the technical side of your business early on, and manage the mental side of starting a business.It's an awesome conversation and you'll take tactics and methods away from it. Jareau WadéStripe Can't Lose (article on Stripe referenced in the episode)Batch Processing Put Your Ass Where Your Heart IsTacklebox

Welcome to another episode of The Coral Capital Podcast, a show about startups, technology, and venture capital with a focus on Japan and Asia. In this episode we chat with Andrew Chen, General Partner at Andreessen Horowitz, where he invests in games, AR/VR, metaverse, and consumer tech startups. He is on the boards of Clubhouse, Substack, Z League, Sleeper, Snackpass, All Day Kitchens, Sandbox VR, Reforge, Maven, Practice, and others. He is a prolific writer on user growth, metrics, and network effects at andrewchen.com and has been cited on Wired, WSJ, and The New York Times. In this episode we discuss a broad range of topics focused on his book, The Cold Start Problem: How to Start and Scale Network Effects, which was just published in Japanese. We cover: What motivated Andrew to write a book on “network effects” The power of network effects and and real-world examples Why it's critical to identify the “hard side” of a network How Tinder solved the cold start problem Why Google+ didn't take off despite enormous distribution channels What are the key metrics that signal network effects What was going on behind the scenes when Clubhouse went viral If you enjoy this episode, please make sure to follow us on Spotify, Apple Podcasts, or Google Podcasts.

Today we are featuring Fred Reichheld. Named by The Economist as the "high priest" of loyalty, Fred is the creator of the Net Promoter Score (NPS). More than two-thirds of Fortune 1000 companies have reportedly used the Net Promoter Score to measure customer experience including household names like Apple, Netflix, and Disney. According to Fred, however, the vast majority of companies are using it wrong. Today, Fred shares what businesses can do differently to create a truly successful, fulfilling, and energized organization that prioritizes its customers and energizes its employees.In this episode, Dart and Fred talk about viewing a company's progress through the experience of its customers. They discuss why Fred believes organizations are built to love customers and enrich their lives, while leaders are meant to respect and recognize their employees. Fred also speaks about the importance of maximizing value in a business by creating value for its customers. Topics Include:- Mistakes companies make when measuring progress- The ideas behind Fred's new book, Winning on Purpose- How to use emotional relationships to propel your business- Why Fred hopes "earned growth" will replace NPS- What creates energized employees- How to track net revenue retention- The best way to increase a company's value - And other topics…Fred Reichheld is the creator of the Net Promoter Score and pioneer of the loyalty business model. His work guides two-thirds of Fortune 1000 companies that use the Net Promoter Score to outline their customer success.Fred is a New York Times best-selling author. As a Harvard alum, he also shares his knowledge through eight Harvard Business Review articles. He is a current Fellow at Bain & Company and has previously been named one of the top 25 consultants in the world by Consulting Magazine. His work has been covered by publications like The Wall Street Journal, New York Times, Fortune, Business Week, The Economist, and more. Fred's groundbreaking concepts of “customer loyalty” and “Earned Growth Rate” have allowed him to restructure outdated business models. His teachings promote customer retention, repetition, and referrals spanning different industries. He continues to research, write, and speak about these topics across the country.Resources Mentioned:Winning on Purpose, by Fred Reichheld: https://www.amazon.com/Winning-Purpose-Unbeatable-Strategy-Customers/dp/1647821789/Fred Reichheld's LinkedIn: https://www.linkedin.com/in/fredreichheld Net Promoter System: netpromotersystem.com NPSx System, by Bain: https://www.npsx.com/ The Cold Start Problem, by Andrew Chen: https://www.amazon.com/The-Cold-Start-Problem/dp/B08MKNHSWC/

The Cold Start Problem addresses how tech's most successful products solved the dreaded ‘cold start problem' by leveraging network effects to engage billions of users. In today's climate, it's easier to build tech software. However, launching and scaling new products and services remains challenging. Utilised by tech giants like Apple, Google and Microsoft, the network effects are a solution that allows emerging products to break through by attracting new users through viral growth and word of mouth.But what exactly are network effects? How do teams create and build them into their products? How do products compete in a market if every player utilises the same approach? In this book, Andrew Chen draws on his experience and interviews with the CEOs and founding teams of LinkedIn, Twitch, Zoom, Dropbox, Tinder, Uber, Airbnb, and Pinterest to offer valuable insights that answer these questions. The Cold Start Problem reveals what makes winning networks thrive, why some startups fail to scale successfully, and, most crucially, why products that create and compete using the network effect method are important today. Hosted on Acast. See acast.com/privacy for more information.

Summary Machine learning is a data-hungry approach to problem solving. Unfortunately, there are a number of problems that would benefit from the automation provided by artificial intelligence capabilities that don’t come with troves of data to build from. Christopher Nguyen and his team at Aitomatic are working to address the "cold start" problem for ML by letting humans generate models by sharing their expertise through natural language. In this episode he explains how that works, the various ways that we can start to layer machine learning capabilities on top of each other, as well as the risks involved in doing so without incorporating lessons learned in the growth of the software industry. Announcements Hello and welcome to the Machine Learning Podcast, the podcast about machine learning and how to bring it from idea to delivery. Predibase is a low-code ML platform without low-code limits. Built on top of our open source foundations of Ludwig and Horovod, our platform allows you to train state-of-the-art ML and deep learning models on your datasets at scale. Our platform works on text, images, tabular, audio and multi-modal data using our novel compositional model architecture. We allow users to operationalize models on top of the modern data stack, through REST and PQL – an extension of SQL that puts predictive power in the hands of data practitioners. Go to themachinelearningpodcast.com/predibase today to learn more and try it out! Your host is Tobias Macey and today I’m interviewing Christopher Nguyen about how to address the cold start problem for ML/AI projects Interview Introduction How did you get involved in machine learning? Can you describe what the "cold start" or "small data" problem is and its impact on an organization’s ability to invest in machine learning? What are some examples of use cases where ML is a viable solution but there is a corresponding lack of usable data? How does the model design influence the data requirements to build it? (e.g. statistical model vs. deep learning, etc.) What are the available options for addressing a lack of data for ML? What are the characteristics of a given data set that make it suitable for ML use cases? Can you describe what you are building at Aitomatic and how it helps to address the cold start problem? How have the design and goals of the product changed since you first started working on it? What are some of the education challenges that you face when working with organizations to help them understand how to think about ML/AI investment and practical limitations? What are the most interesting, innovative, or unexpected ways that you have seen Aitomatic/H1st used? What are the most interesting, unexpected, or challenging lessons that you have learned while working on Aitomatic/H1st? When is a human/knowledge driven approach to ML development the wrong choice? What do you have planned for the future of Aitomatic? Contact Info LinkedIn @pentagoniac on Twitter Google Scholar Parting Question From your perspective, what is the biggest barrier to adoption of machine learning today? Closing Announcements Thank you for listening! Don’t forget to check out our other shows. The Data Engineering Podcast covers the latest on modern data management. Podcast.__init__ covers the Python language, its community, and the innovative ways it is being used. Visit the site to subscribe to the show, sign up for the mailing list, and read the show notes. If you’ve learned something or tried out a project from the show then tell us about it! Email hosts@themachinelearningpodcast.com) with your story. To help other people find the show please leave a review on iTunes and tell your friends and co-workers Links Aitomatic Human First AI Knowledge First World Symposium Atari 800 Cold start problem Scale AI Snorkel AI Podcast Episode Anomaly Detection Expert Systems ICML == International Conference on Machine Learning NIST == National Institute of Standards and Technology Multi-modal Model SVM == Support Vector Machine Tensorflow Pytorch Podcast.__init__ Episode OSS Capital DALL-E The intro and outro music is from Hitman’s Lovesong feat. Paola Graziano by The Freak Fandango Orchestra/CC BY-SA 3.0

Lucy Hall is the Co-Founder of LOANHOOD, an online fashion rental platform and community that allows users to loan inclusive, diverse, and creative styles for an affordable price. Chad talks with Lucy about being a peer-to-peer fashion rental app, building a community, and reducing the impacts of the fashion industry on the planet and people by helping to create a sustainable future. LOANHOOD (https://www.loanhood.com/) Follow LOANHOOD on Twitter (https://twitter.com/loanhoodlondon), Instagram (https://www.instagram.com/loanhood/), Facebook (https://www.facebook.com/loanhood), TikTok (https://www.tiktok.com/@loanhood), YouTube (https://www.youtube.com/channel/UCCzWBlASKUfH1OsdPEJOKxg), or LinkedIn (https://www.linkedin.com/company/loanhood/). Follow Lucy on LinkedIn (https://www.linkedin.com/in/lucy-hall-616b1614/). Follow thoughtbot on Twitter (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: CHAD: This is the Giant Robots Smashing Into Other Giant Robots Podcast, where we explore the design, development, and business of great products. I'm your host, Chad Pytel. And with me today is Lucy Hall, the Co-Founder of LOANHOOD, who are changing the face of fashion. Lucy, thank you so much for joining me. LUCY: Thank you so much for having me, Chad. CHAD: How are some of the ways that LOANHOOD is changing the face of fashion? LUCY: So we're starting off with a peer-to-peer fashion rental app, which we just launched ten days ago now. CHAD: Congratulations on the launch. LUCY: It's been a long time in the making. And, like I said, we're starting with a fashion rental app. But there are so many different ways that we want to change the face of fashion. It definitely needs a facelift. CHAD: What caused you to start with the rental platform? LUCY: It was something that we were really passionate about. So my co-founders and I actually worked in the fashion industry for the majority of our careers. So we could see first-hand how it was changing, how it's developing. And sustainability started coming into our lives, and we could see that things had to change. And we know that the fashion industry is quite archaic. Big fashion businesses are like these huge ships. It's so hard for them to change their course and to actually implement sustainability into their supply chains or their values. And we knew that we could do it quicker and better and faster than them. So we started testing the idea of circular fashion by doing clothes swaps which is a kind of an entry-level way to circulate fashion for free or relatively cheaply. And we started getting this amazing feedback from people like, "Oh, we would love to do this again. And have you thought about monetizing it?" And, of course, that was our...to get to scale, we knew that we had to monetize this sharing of clothes. And that's how our peer-to-peer fashion rental app grew and was born. CHAD: That's great. So you have two co-founders. LUCY: I do. CHAD: Jade and Jen. Were the three of you working together at the time? LUCY: Funny story, Jade and I are actually best friends. And Jade was my model back in the day. So Jade has been a fashion model for 12-plus years. And she was on Britain's Next Top Model. And I was a model agent. She came into my agency as one of the runner-uppers, and we forged a lifelong friendship from there. And we've both been passionate about fashion. And then, as I said, our career paths, we could see the detrimental effect of the planet. And Jade decided to go back to university and start studying. She did her master's in fashion futures at London College of Fashion. And that's where she started seeing sustainability. And the idea of a peer-to-peer rental came from that course. She was studying the future of fashion, and she knew that this was the only way we can move forward. And Jen was a friend of Jade and is a graphic designer by trade and is an amazing brand builder and amazing designer. So we were asking her for some advice. And she came on as a co-founder at the beginning because she just knew this was the right path for her. CHAD: You started with these swaps. Were you doing the swaps as friends because you felt it was the right thing to do? Or did you have an eye towards this could be something more? LUCY: Well, we knew from the beginning that we wanted to do something big. We knew we'd got to a certain point in our careers where we were like, right, let's use our skills to really make a change. But we were also working, and we all had jobs, so we were kind of doing it as a side hustle, just testing the idea and going, "Oh yeah, we'll do this." And then it started picking up, and we got a contract with a local council. And we were like, wow, people are really interested in this. Let's keep going, and then the pandemic hit. CHAD: How did the pandemic affect you? LUCY: [chuckles] Well, as you can imagine, people weren't really doing clothes swaps or renting or even thinking about those things at the beginning of the pandemic anyhow. So we kind of just put it on hold and did what everyone did in the pandemic, hunkered down. And we started learning as much as we could about the circular economy, about sharing economy, trust economy, marketing, product, really teaching ourselves from the bottom up what it takes to make a global brand. So we were quite lucky in the respect that we had that time away to really hone our skills and focus on what we wanted in the long term. So post-pandemic, when we came out of the lockdowns, although there were multiple back and forth, as you know, it was definitely a stop-start for us, but we knew that it actually...it just allowed us that time to really focus our minds on what we wanted and a long-term plan, not just like, oh, let's try this out. We know what we want for the next 5 to 10 years, basically. CHAD: At what point did you decide, okay, we have to make an app? LUCY: It was a difficult one because we thought Shopify, Sharetribe there are all these amazing platforms. You can just get a business at the click of your fingers. However, for peer-to-peer fashion rental, it's a much more complex model. Even Sharetribe, which is supposed to be for those kinds of models it's not as detailed as we needed it to be. So we tried to build a website from scratch. And, again, we just knew that we're very much focused on Gen Z. And when we were talking to our audience, we knew that they wanted an app. So we just scrapped it and said let's just go for it. But having no technical background was a real difficult decision for us because we had no funding. We'd all just left our jobs. The pandemic had happened, so we didn't have any savings really. So we had some money from the clothes swaps. And we did a rewards-based Crowdfunder, and we raised £14,000 from friends and family in our community that were buying free rentals for the future and just believed in the mission that we were on. And we were able to get that £14,000 and put it into the start of building an app. And as you're aware, apps cost a lot of money. CHAD: [laughs] LUCY: We didn't get that far. And we learned a lot of lessons with the build because we tried to project manage it ourselves. Having no technical background, that was tricky. And we offshored it to a team in India who were lovely and amazing but not as skilled as we needed them to be. Because we had no technical background, we really needed somebody to lead that for us. So we had a starting point, but we knew that we had to actually get a technical lead on board pretty soon. And we were lucky enough to find a partner in a company called ON, who are based in the UK. And with them on board, they led the tech from there on. CHAD: Continuing to work with that team in India, or did they actually provide the entire team at that point? LUCY: We switched to another offshore team because it costs so much money here in the UK. CHAD: So when was this all happening? LUCY: Last year, mainly. 2021. CHAD: To give folks an idea, you make the decision to start building an app. You start doing that in 2021. You just launched. But your business is more than just the app. Were you right up to the wire with the app being ready? LUCY: Like you said, we're building a community. And what we learned from the pandemic is that you can't rely on one part of your business to help you succeed. You need multiple things. And what we're passionate about more than anything is community. And what we found with the fashion industry is that it can be quite elitist. And if you want to work in the fashion industry, you have to move to London or New York or Paris, and you have to probably know somebody in the fashion industry, and we wanted to change that. We wanted you to be able to start your own fashion journey wherever you are based. And what we also saw was that all this money that people were spending on fashion was going to big fashion businesses and to probably one guy at the top of that chain, whereas, with peer-to-peer rental, you can actually circulate that money within communities. You're lifting communities up so they can create their own sustainable fashion future. So what was really important to us was to have community as one of our main pillars going forward. CHAD: And how have you gone about building that community? LUCY: Organically so far, which has been really nice. And again, the events that we do have been part of that. But to scale, we really need to start building out ambassador programs, referral systems that can help us hit those kinds of network effects. CHAD: So I know you're only in the UK. LUCY: Correct. CHAD: What are the limiting factors to expansion beyond the UK? LUCY: Money, obviously. CHAD: [laughs] Okay. LUCY: We're on a funding journey at the moment, and that's a ride for sure. So we kind of use the Depop playbook. Do you know Depop? You're probably over 25, so that's probably why you don't know it. CHAD: [laughs] Yes. LUCY: A third of 16 to 25-year-olds are on Depop in the UK. It's the 10th most-searched-for resale platform in the U.S. And they started off in the UK, and they organically grew into the U.S., which is nuts. We probably won't do that, of course, but we plan to go to the U.S. potentially next. But it depends on investment, on what our audience is saying, where they're based. What we find with our audiences, the universities that we partner with we have a lot of international students. So they're taking that idea back to their hometowns, which is really interesting. But on a tech front, going into the U.S. is easier because it's an English-speaking country. Going into Europe is a bit more complex because you have lots of different languages, although you have one single currency, which is helpful. CHAD: Since your model is peer-to-peer, individuals are sending the rented item directly to the person who's renting it, right? LUCY: That's correct, yeah. CHAD: And so I suppose one potential barrier is you don't need to be able to receive centrally or to handle things in the United States. But you need enough people in the U.S. to make it worthwhile for individuals to be sending each other things to have enough rentals and activity. LUCY: Always, the problem with the marketplace is the cold start problem. There is a great book by Andrew Chen called The Cold Start Problem. And we really need to build both the supply side, which we call the loaner, and the demand side, which we call the borrower. So we have been working really hard in the UK to get as many of the supply side on board because we know the people that we want to be on the platform, so emerging designers, young makers, and creators. And because we have our fashion backgrounds, we can identify those people quite quickly. And we've done things that are totally not scalable, like messaging them on Instagram and scouting people in the streets. But as a small startup, you kind of have to do those scrappy things as well just to kind of build the supply side. CHAD: Right. And I think that's why so many marketplaces end up focusing on particular geographies even if they could expand because that focus helps you do those unscalable things that you need to do in the early days to bootstrap that community that you need for the marketplace. It hadn't occurred to me until you just said it that I've been thinking that this would totally be individuals, but for an emerging fashion designer to be on your community offering up their clothing for rental, that hadn't even occurred to me as a possibility. LUCY: Something that we're passionate about, especially post-pandemic, a lot of young people that are either at university and didn't get the real university experience had to make some extra money started these side hustles of teaching themselves to crochet or teaching themselves to knit. And now they have these amazing pieces, and they're open to renting them out as well as doing their retail side of it. And what we found from the resale people, so the Depopers or people on Vinted, was that they'd get this kind of seller's remorse. So they'd upload the item, take amazing pictures, and they'd sell it once. But with rental, you upload it, and you can rent it out over and over and over again. And you still get to keep it and wear it yourself, so a bit of a no-brainer. CHAD: Yeah. So you went on the journey of creating the app, creating the community. You've just launched. So are you actively fundraising? LUCY: We are actively fundraising. We're just closing our pre-seed round. And we were very lucky to have an incredible lead investor come on board. He just got the idea instantly. What we found difficult is being female founders who don't have tech backgrounds; it's definitely a couple of negatives against us. [laughs] But we're going to use it to our advantage, and the people that are on the journey with us now 100% are behind us and believe in what we're doing. Because we're an impact business as well as we want to have profit alongside people and planet, that's what's important to us to make impact socially, environmentally, and through the industry. So the next step of our fundraising journey will be a crowdfund, an equity-based crowdfund. So we did the rewards-based crowdfunder last year. This year, it's going to be equity-based because we really believe that we're building this platform for our community, our audience. So they should be able to invest in us and come on that journey with us. And hopefully, the business grows to huge proportions, and that they can get some money back out of that later in their lives. CHAD: Are you going to be using a platform to do that? LUCY: We are undecided, although I'm leaning over to between one and another. There are only two platforms really in the UK, so Seedrs and Crowdcube. And I've spoken to some other founders that have done both platforms. And I've spoken to both the companies. I've looked at articles trying to find which one's the best fit for us. One interesting thing that we had with the Crowdfunder was we were deciding between Kickstarter and Crowdfunder UK. And Kickstarter is very much more focused on men, more sports, definitely a male demographic, so that's why we went with Crowdfunder. With Seedrs and Crowdcube, they don't have that; it's a very equal split. So it's just on the feedback that we've had from other people that have used those platforms. So I'm leaning towards one, but I won't say yet because I haven't fully decided. CHAD: So you're only allowed to do that with people in the UK? LUCY: I think it can be global, actually. CHAD: Are you planning on having it be global? LUCY: We have friends and family all across the world. I spoke to somebody today in Lithuania. I spoke to somebody the other day in Australia. I speak to people in the U.S. all the time that are like, "When are you coming to us?" [chuckles] CHAD: Yeah, that'll be interesting; the fact that you're able to do the equity crowdfund anywhere, but people won't be able to actually use the product right away. You know, it's sort of a catch-22; you've got to have one before you can have the other. And so, hopefully, people go along on the journey. LUCY: Chicken and the egg. We need the money to build the tech, to build the audience. But we need the audience and the tech to show the investors that we've got engagement and traction. And yeah, there's always something. I think we're doing pretty good. MID-ROLL AD: As life moves online, brick-and-mortar businesses are having to adapt to survive. With over 18 years of experience building reliable web products and services, thoughtbot is the technology partner you can trust. We provide the technical expertise to enable your business to adapt and thrive in a changing environment. We start by understanding what's important to your customers to help you transition to intuitive digital services your customers will trust. We take the time to understand what makes your business great and work fast yet thoroughly to build, test, and validate ideas, helping you discover new customers. Take your business online with design‑driven digital acceleration. Find out more at tbot.io/acceleration or click the link in the show notes for this episode. CHAD: You mentioned that your three female founders have faced some bias, it sounds like, especially in talking with potential investors and seeking to grow your community. How has that been for you? LUCY: You know, I don't want to put it down to being a female founder. I actually think the statistics tell us that, unfortunately. But I think what's the problem is that most of the people that I speak to in investment, either VCs or angels are guys, middle-aged guys between, say, late 30s to the 60s, and they are investing in businesses that they get. They don't generally get a peer-to-peer fashion rental app for Gen Z. They're like, "Oh, they're going to want to ship things to each other, and like, what about the packaging?" And they've never heard of Depop. It just got bought by Etsy for $1.62 billion. It's a huge industry, and rental is just an evolution of resale. And they're like, "Oh, okay, kind of get it," but they don't really. We have to hand-hold them a lot through the pitch deck and get them excited. But that's, the problem is that we don't have enough women in the investment space or ex-founders. I know in the U.S., it's a lot different. They have a lot more ex-founders investing, especially angel investors, which is great because they get the journey. Whereas if you have somebody with a financial services background, all they care about is the math of it. And it's like, you know what? Startups don't always just succeed on the math; it's the vision, it's the idea, it's the network effects, it's the audience. There are so many different things at play here. And if you've never started a business yourself, you just don't get that. CHAD: There's a lot that goes into creating a company. And it may not be the fact that your female founders directly contribute to it but in an environment where they're looking for a reason not to invest. LUCY: Exactly. CHAD: That bias can creep into all of the excuses or differences that someone might point to and say, "Oh, this isn't going to work," or "I don't get this." LUCY: 100%. If you've got a good business idea and you've got a strong pitch deck and a strong financial model, then that business will do well, for sure. However, there are so many other factors at play. And when there are so many great businesses competing against one another, they unbiasedly go with one over the other. CHAD: So you also mentioned you have another excuse that people might use is you just don't have a technical founder on the founding team. LUCY: That's definitely a struggle. We will be bringing in a CTO later in the year, which will be really exciting because it's definitely the missing piece to the puzzle. We have domain expertise in fashion. We have that side of it down. But yeah, the technical side of things, I think all the founders that I have spoken to that do have a CTO in the founding team or even have brought their technical team in-house just say it's a game changer. When somebody is invested in your company, and they're using the platform every single day, they can see the bugs. I mean, Chaz from Fat Llama, which is a great rental app, said that his developers would pull out a laptop in the pub and be like, "Oh, I just saw a bug. Let me quickly fix it." I mean, wow, that would be insane. Our developers finish at a certain time, and that's it; they're gone. So if we have a problem on an evening or even because they are in India they have a different time, we can't get hold of them. It's so frustrating. CHAD: So when you start to build a team, will you be doing it based in the UK? LUCY: Or based in Europe, at least. I think another thing to come out of the pandemic is this remote work, and I think that's great. I think there's so much talent across Europe, across the world. But for the timezone issue, I think Europe is definitely a better fit for us because we don't want to be having the same issues that we're having now with the time differences with India. But yeah, there's so much talent across the whole of Europe. CHAD: Yeah, that's what we do at thoughtbot. We are all throughout the Americas, all throughout Europe, Middle East, and Africa. We've built our team. But we're grouped in by timezone. So people work with clients and with each other. And there, it's based on the timezone that they're in. And so that does make a big difference around how communication can work and how a part of the team you're able to feel because you're online at the same time as each other. LUCY: Yeah. Definitely, that's a great show. CHAD: But I definitely recommend casting as wide as possible. It definitely allows you to hire the best person for the job. LUCY: Yeah, I think we need to find somebody that's passionate about the mission and who understands working with three co-founders that don't have a tech background that we probably do need a little bit more hand-holding than another founder would. We're learning so much as we go. Hopefully, we'll be coders one day. [laughter] CHAD: I actually don't think that. Some people might say, "Oh, you really should learn to code yourself." And I think that that does a disservice to what you are bringing to the table with your domain expertise and with your ability to really understand the industry and know what needs to happen from a business perspective. LUCY: Yeah, I would totally agree. You can't be an expert in every part of the field. You can't be an accountant; you can't be a CTO. You need to be good at exactly what you do. And I'm the CEO, so I have an overview of everything. And that's what I love is kind of have a little finger on each little project that's going on and really get an understanding of across the board. But you need those people that are drilling into, like, we have my co-founder, Jen, who's a graphic designer by trade, but she's our Chief Creative Officer. And she really drills down into the creative side of things. And she knows what she's talking about. And she is the expert in that, and that's so valuable. CHAD: And I think that that's the important thing to founders to do early on is to really understand what their product and business are. You don't necessarily need to learn how to code. But I do think it's a mistake when early founders start stepping away from the product too early. LUCY: Yeah, you need to be super close to the product. And you need good communication across all different divisions. So marketing and product have to talk to each other all the time, so we can tell our audience what's happening in the product, and then we can build the features that we need to grow from the marketing side of things. It's all about communication. And it's so hard as a startup because there are so many different things going on and so many people pulling you from left to right. There are metrics to hit; there are bills to pay, there's audience, the community to keep happy. And it's like, oh, you can't drop the ball on anything. You really have to just do as much as you can. But if you communicate to each of those stakeholders, we're doing our best. I mean, we had a mail-out the other day that said this is a business built by hands. It's built by people. I know we're a tech company, but there are real developers there hammering on their laptops. We're all here writing the copy and doing everything that we can to make this the most successful business so we can make real impact on the climate change and communities. CHAD: I want to talk about that impact, but before we do, I'm curious, so you're all in the same general London area? LUCY: No, we're not, actually. So Jade and Jen are based in London. And I actually moved out of London a couple of years ago, and I live in New York in the north of England. CHAD: Oh, okay. LUCY: See, definitely a different dynamic. And another reason why I'm passionate about bringing the fashion industry outside of London is because I travel up and down all the time, and I'm lucky it's like an hour 50 on the train. But that becomes expensive, and it's difficult to travel all the time. CHAD: So, are you meeting in person with each other? LUCY: We try. I just saw the girls last week. I'm seeing them again at the weekend. We speak every single day on Slack, WhatsApp. We have weekly calls, and we jump on pretty much video calls to each other every day. And that's, again, another thing from the pandemic that's been a game changer. Because when I actually left, it was just before the pandemic. We were like, oh my God, how is this going to work? But I knew that it was the right decision for me. And then the pandemic hit, and everyone was on video calls. And we were like, oh, this is so easy. This is great. [laughs] CHAD: Yeah, it really opened that up to everyone's expectations. LUCY: Yeah, and I think it's great. I think it's much more flexible. And we will get an office for sure. But I would love to have an office here and an office in London so we can have teams across the nation. Because I think we don't all have to go and live in a capital city to get the same out of the fashion industry. CHAD: Yeah. So let's talk about sustainability, the environment, and climate change. I am somewhat aware that an enormous amount of resources goes into creating new items of clothing. LUCY: It's crazy. So the fashion industry accounts for 10% of the global greenhouse gas emissions at the moment. And if nothing changes by 2050, it will use a quarter of the world's carbon budget. It is insane, and it affects not only the planet but people. The garment workers are paid nothing. They're treated badly. And this is all part of the supply chains of fashion businesses. And like I said, when I started in the fashion industry, e-commerce really was only just starting, and Jade, who is the model, was working for Asos, which is a big fashion brand and big fast fashion brand. So when she started working for them, she was shooting like 10-15 items, 20 items a day, and when she left, so five years later, they were shooting like 70 items per day. They were just churning out more and more fashion, more options. And you can imagine most of the clothes are made...well, we have this whole disconnect about clothes. So I actually had a restaurant for three years in between my fashion career. And that's where I found sustainability because you have that connection with food. And you know that eating organic or eating locally and seasonally is better for you and better for the planet. But nobody thinks that your clothes come from the ground. They're made from plants. Or if they're not made from plants, they're made from oil. It's nuts that people don't have as much education around it. And that's partly because the fashion industry doesn't want people to know, and it's a lot of smoke and mirrors. It's a very opaque industry. We went to one university, and they said that they thought all clothes were made from machines. They had no idea that there was cotton and linen. And so, like, wow, this is crazy. CHAD: So given that it's the magnitude of the size of the problem but also the industry, there are two ways of looking at that, I'm sure, one is the potential for your impact is huge. The other is how do you get started? How can we have an impact there? So how are you tackling that? LUCY: I get asked a lot by people, like, how can I start my sustainability journey? I feel so much pressure to do things. I should be vegan, or I'm not recycling enough. I got a plastic bag, oh, I feel terrible. And it's like we are all on a journey. And you just have to start one day at a time and just be more conscious. So whether that's instead of buying one dress for a wedding that you are probably just going to stick in your wardrobe, why don't you rent it? Try one of the platforms that are out there, and you can rent a really cool dress, and that's probably someone else is going to rent it, and someone else is going to rent it. And by prolonging the life of an item, you can save so much energy and water. And those small things that we can each do will make a huge impact globally. There's a lot of mindset shifting and behavioral change that needs to come with rental. As we saw with Airbnb when they started, people were like, "Oh God, I don't want someone sleeping in my bed," and now I Airbnb in my house all the time. And it's a great source of secondary income, especially for a startup founder [chuckles] but also giving people the opportunity to have these experiences in small communities, which I love. And that's what we want to see with fashion is that people will start being more conscious. And how LOANHOOD is different to other more traditional rental systems is it's much more affordable. And it's much more accessible because you can meet in person. So how we see it growing is these hyperlocal communities where you can meet people in person, a bit like Facebook Marketplace. They've done super well in more of the suburban areas. You can drop off your dress to somebody around the corner. So you're reducing the cost of delivery and reducing the emissions by meeting in person. So those hyperlocal communities will be really important in helping people adopt this behavior. CHAD: Are you worried from a business perspective that if it's just renting to someone around the corner that they might not want to do it through LOANHOOD? LUCY: I think people will still do it through the platform because of the added value that we give, you know, rental protection. I could go and borrow people's clothes like my friends in the area. I wouldn't do that. I might do it once or twice. I think if it's not somebody that you're really friendly with, then you would definitely do it through the platform. CHAD: Yeah. And by rental protection, you mean if something gets damaged or that kind of thing, it's protected. LUCY: We don't have full insurance yet because, again, the sharing economy is a new economy. And, of course, insurers are very old school. And it's hard for them to grasp the fact that there's a new industry here, but that is changing. And as soon as we have more data, we'll be able to get full insurance for these items. But right now, we do it in-house and protect items, minor damage, or repairs. And if it isn't returned or damaged beyond repair by the person that's renting it, then they have to cover the retail price of it. CHAD: Yeah, makes sense. What's beyond rental platform in terms of this is where you decided to start, but your goal is to change the face of fashion? What's beyond? LUCY: There are lots of different verticals that we can do within rental or in fashion. So we're really passionate about digital fashion. Jade, my business partner, is actually doing her Ph.D. in digital transformation in the metaverse. So how can we bring sustainability and ethical practices into the metaverse with fashion is something that we're really passionate about and something that we're exploring, renting different things so femtech, or skiwear, activewear, all those kind of things and then just creating a space for our community to grow creatively. So entrepreneurship is really important to us as well, and giving people the opportunity to be...especially Gen Z they have this way that's called pay to create. So they're passionate about making money out of things that they can do themselves, whether that's creating content, renting out the things they own, upcycling. We want to expand on that and give them the tools to actually create their own career paths. You don't have to go down the traditional university routes. We see a world where there's a LOANHOOD campus where you can come and learn how to be content creators or all sorts of different things. It's a really exciting time. And our 10-year plan keeps getting more bigger and bigger. And we're like, oh God, it's just exciting. CHAD: Yet do you worry about spreading yourself too thin and compromising on the early steps? LUCY: We always come back to the point of why we're doing this and who we're doing this for because what's the point? Otherwise, we're doing this to reduce impacts of the fashion industry on the planet and people. And we are doing this for our community and to give them the options and give them the power back. As we've seen with governments around the world, people in leadership roles are not doing enough, and we can't rely on them. So if we want to create our own sustainable future, we have to do it ourselves. And we want to give people the tools to do that. CHAD: Well, I wish you the best of luck in that. I'm very confident that you're going to have the impact you're looking for along the way, and I wish you the best in that. Thank you for stopping by and sharing with us. I really appreciate it. LUCY: Thank you so much for having me. It was great to chat too. CHAD: If folks want to find out more or get in touch with you or follow along, where are all the different places that they can do that? LUCY: Check out our website, loanhood.com. If you are a founder and you want to talk about funding or building a product, marketing, you can email me lucy (L-U-C-Y) at lucy@loanhood.com. And we are on Instagram and TikTok @loanhood. CHAD: Wonderful. You can subscribe to the show and find notes which include a link to everything that Lucy just mentioned along with a complete transcript for this episode at giantrobots.fm. If you have questions or comments, email us at hosts@giantrobots.fm. And you can find me on Twitter at @cpytel. This podcast is brought to you by thoughtbot and produced and edited by Mandy Moore. Thanks so much for listening, and I'll see you next time. ANNOUNCER: This podcast was brought to you by thoughtbot. thoughtbot is your expert design and development partner. Let's make your product and team a success.

Jake is the Founder, President & CEO of the Real Estate Investment Tech SaaS company, Groundbreaker Technologies. He made the initial angel investment, completed key hires, established selling, financial, and operational systems, led a Series Seed-round of financing, and continues to grow the company. He is an entrepreneur and business executive with a variety of experience, including ERP to SaaS, digital marketing to education technology, and hospitality to real estate. He shares his insights on how to achieve success, including tips on how to learn new skills and techniques. He invites listeners to visit groundbreaker.co to learn more about what Groundbreaker can do for you![00:01 - 10:54] Opening SegmentLet's get to know Jake Marmulstein!How he started Groundbreaker[10:55 - 16:10] Team Building and Motivating People To Achieve A Common VisionJake discusses how real estate investing is becoming more accessible and simpleHis background in tech startups helped him understand the importance of team building and motivating people to achieve a common visionGroundbreaker provides resources for syndicators and real estate investors, helping them learn about the industry and navigate through early stages[16:11 - 21:51] THE FINAL FOURWhat's the worst job that you ever had?When he worked in Johnny RocketsWhat's a book you've read that has given you a paradigm shift? “The Cold Start Problem by Andrew Chen”What is a skill or talent that you would like to learn? Language acquisition in order to connect better with peopleWhat does success mean to you?Jake says that, “Success is spending time doing what you want with whom you want, however much you want.”Connect with JakeWebsite: groundbreaker.coLinkedIn: https://www.linkedin.com/in/jakemarmulstein/ LEAVE A 5-STAR REVIEW by clicking this link.WHERE CAN I LEARN MORE?Be sure to follow me on the below platforms:Subscribe to the podcast on Apple, Spotify, Google, or Stitcher.LinkedInYoutubeExclusive Facebook Groupwww.yonahweiss.comNone of this could be possible without the awesome team at Buzzsprout. They make it easy to get your show listed on every major podcast platform.Tweetable Quotes:“I get energized with helping emerging syndicators are up and coming operators be able to navigate through some of those early learnings that are usually very cost prohibitive, or just really time consuming.” – Jake Marmulstein“If you're on the platform and you've been working with us for some time, the relationship is already established. ” – Jake MarmulsteinSupport the show

Annie Kadavy of Redpoint Ventures joins Nick to discuss Investing in $B+ Marketplaces, Beating the Cold Start Problem, Warby Parker's Key to Scaling, and the Backstory Behind Redpoint's Social Media Surge. In this episode we cover: Musings on New Marketplace Models Increasing Diversity in Venture The Importance of Building a Brand Rethinking Success Missed a recent episode? Go to The Full Ratchet blog and catch up! Also, follow us on LinkedIn and Twitter. The host of The Full Ratchet is Nick Moran, General Partner of New Stack Ventures, a venture capital firm committed to investing in founders outside of the Bay Area. Learn more about New Stack Ventures by visiting our Website. Also, follow us on LinkedIn and Twitter! Founders, are you frustrated by trying to find the ideal VC's for your stage, sector, and geography? Answer five questions with VC Rank and generate your customized list now.

Eli Angote has spent the last decade running TheBestNotary and fulfilling over 60,000 successful notary appointments while building a network of top performing notaries around the country. With a strong background in sales, computer science and a paralegal, Eli was uniquely positioned to launch TheBestNotary, which began as a Bay Area based side hustle. With its extensive experience and proven track record, TheBestNotary goes beyond notarization and logistics to providing document quality review and preparation, scanning, printing, assembly of estate planning binders, document recording in counties across the US and more. Eli has a deep interest in social justice and providing jobs, mentorship and opportunities for people who have been overlooked and left out of the job market including the neurodiverse, veterans, senior and returning citizens as well as proven performers from under-resourced neighborhoods. To learn more about TheBestNotary, please visit: https://thebestnotary.net/Be sure to connect with Eli on social media:LinkedIn: https://www.linkedin.com/in/elijahka/Twitter: https://twitter.com/Elitweets and https://twitter.com/thebestnotariesInstagram: https://www.instagram.com/elimotivates/Here are Eli's book recommendations:The Cold Start Problem: https://amzn.to/3PebRYy5 Dysfunctions of a Team: https://amzn.to/3aKJbHQHere's Eli's favorite tool that helped his business:https://onfleet.com/ - advanced logistics softwareThank you for carving out time to improve your Founder Game - when you do better, your business will do better - cheers!Ande ♥https://andelyons.com#bestyoutubechannelforstartups #startuplife #documentservicesCONNECT WITH ME ONLINE: https://andelyons.com https://twitter.com/AndeLyonshttps://www.facebook.com/StartupLifew... https://www.linkedin.com/in/andelyons/ https://www.instagram.com/ande_lyons/ https://www.pinterest.com/andelyons/ https://angel.co/andelyons TikTok: @andelyonsANDELICIOUS ANNOUNCEMENTSBlack Girl Ventures Pitch Program – Apply to pitch at https://bit.ly/bgvpitch by July 1stArlan's Academy: https://arlansacademy.com/Visible Hands Latinx Founders Fellowship: https://vhlx.visiblehands.vc/Scroobious here: https://www.scroobious.com/Think In Color: https://thnk.cc/3rDdzrBFounder University: https://course.founder.universityElizabeth Yin, Hustle Fund VC, How to Raise a Seed Round: https://bit.ly/AAElizabethYinANDELICIOUS RESOURCES:JOIN STARTUP LIFE LIVE MEETUP GROUPGet an alert whenever I post a new show!https://bit.ly/StartupLifeLIVEAGORAPULSEMy favorite digital marketing dashboard is AGORAPULSE – it's the best platform to manage your social media posts and presence! Learn more here: http://www.agorapulse.com?via=ande17STARTUP DOX Do you need attorney reviewed legal documents for your startup? I'm a proud community partner of Startup Dox, a new service provided by Selvarajah Law PC which helps you draw out all the essential paperwork needed to kickstart your business in a super cost-effective way. All the legal you're looking for… only without confusion or frustration. EVERY filing and document comes with an attorney review. You will never do it alone. Visit https://www.thestartupdox.com/ and use my discount code ANDE10 to receive 10% off your order.SPONSORSHIPIf you resonate with the show's mission of amplifying diverse founder voices while serving first-time founders around the world, please reach out to me to learn more about making an impact through sponsoring the Startup Life LIVE Show! ande@andelyons.com.STREAMYARD OVERLAYS AND GRAPHIC DESIGNNicky Pasquierhttps://www.virtuosoassistant.co.uk/

When you can tell Andrew Chen from A16z how to solve the cold start problem, you know you're on to a good thing. Meet Swaypay, the company with all the answers. And those answers come from Kaeya Majmundar, Founder and CEO, with a $4.2 million Series A to her name. Joe and Kaeya, discuss how Swaypay is riding on TikTok's coattails, how to capture the longtail of social media through everyday users, and why Swaypay customers pay based on the virality of the post. You'll hear all about the rise of social fintech, effective online marketing, and how word of mouth marketing really works. And if you love listening to Just Raised, please leave me a 5-star review on Rate My Podcast: https://ratethispodcast.com/justraised (https://ratethispodcast.com/justraised) Thank you so much! Follow Kaeya: LinkedIn: https://www.linkedin.com/in/kaeya (linkedin.com/in/kaeya) Check out the Just Raised newsletter: https://bit.ly/3Ghj2tY (https://bit.ly/3Ghj2tY) Stay up-to-date on all things Just Raised: https://workweek.com/brand/just-raised/ (https://workweek.com/brand/just-raised/) or follow Joe Sweeny on Twitter: http://twitter.com/JoeySweeny (twitter.com/JoeySweeny) And if you're a fan of Acquired, Invest Like The Best, Business Breakdowns or 20VC, you'll love Just Raised

Un honor charlar con Nacho Alvarez, Co-founder & CEO en Moneypool sobre las lecciones que nos dejó la lectura del libro The Cold Start Problem de Andrew Chen.

Topics:   (2:29) - How clear is the picture of how far you've come in the past 4 months?   (3:27) - Recapping Track Zach #2   (10:36) - What are customers buying now and how have the service offerings changed?   (20:06) - Do you know the bootstrapping process of these other industry marketplace products?   (21:49) - How did you arrive at home security audit and family protection as the right first products to offer?   (29:20) - What's your ultimate revenue goal as it pertains to fundraising?   (38:35) - What do your internal operations look like?   (41:06) - Zach's experience in Launch New York   (43:32) - Spending too much time on “shiny object” opportunities   (48:55) - Traction and the fundraising process   (57:01) - Entrepreneurship is really hard   (1:06:01) - Is there anything you've changed your mind on in the past quarter?   (1:17:06) - Are there other mental models from your time as a SEAL that you apply in business?   (1:20:44) - Feeling high leverage work shift over time   (1:26:22) - How can people listening help Conterra? Links:    ConterraSecurity.com   LaunchNY.org   The Hard Thing About Hard Things by Ben Horowitz   The Cold Start Problem by Andrew Chen   NfX Marketplaces   Other Episode You'll Like: Kevin Espiritu: Bootstrapping Epic Gardening to 8 Figgures by mixing Media + D2C Biz Models. Oh and Poker, Pink Pineapples, and Male Models.   To support this costs of producing this podcast:  >> Buy a copy of the Navalmanak: www.navalmanack.com/  >> Sign up for my online course and community about building your Personal Leverage: https://www.ejorgenson.com/leverage  >> Invest in early-stage companies alongside Eric and his partners at Rolling Fun: https://angel.co/v/back/rolling-fun >> Join the free weekly email list at ejorgenson.com/newsletter >> Text the podcast to a friend >> Give the podcast a positive review to help us reach new listeners  >> Name-your-price subscription monthly, annual, or one-time: https://app.omella.com/o/9Bufa  >> Follow me on Twitter: @ericjorgenson >> Get in touch about sponsoring this podcast by replying to an email or DMing me on Twitter. Important quotes from Naval on building wealth and the difference between wealth and money:   How to get rich without getting lucky. - Naval Ravikant   Making money is not a thing you do—it's a skill you learn. - Naval Ravikant   I came up with the principles in my tweetstorm (below) for myself when I was really young, around thirteen or fourteen. I've been carrying them in my head for thirty years, and I've been living them. Over time (sadly or fortunately), the thing I got really good at was looking at businesses and figuring out the point of maximum leverage to actually create wealth and capture some of that created wealth. - Naval Ravikant   Seek wealth, not money or status. - Naval Ravikant   Wealth is having assets that earn while you sleep. - Naval Ravikant   Money is how we transfer time and wealth. - Naval Ravikant   Ignore people playing status games. They gain status by attacking people playing wealth creation games.    You're not going to get rich renting out your time. You must own equity—a piece of a business—to gain your financial freedom.  - Naval Ravikant   The most important skill for getting rich is becoming a perpetual learner. You have to know how to learn anything you want to learn. The old model of making money is going to school for four years, getting your degree, and working as a professional for thirty years. But things change fast now. Now, you have to come up to speed on a new profession within nine months, and it's obsolete four years later. But within those three productive years, you can get very wealthy. - Naval Ravikant     Important quotes from the podcast by Naval on Leverage:   “Give me a lever long enough and a place to stand, and I will move the earth.”  —Archimedes    To get rich, you need leverage. Leverage comes in labor, comes in capital, or it can come through code or media. But most of these, like labor and capital, people have to give to you. For labor, somebody has to follow you. For capital, somebody has to give you money, assets to manage, or machines. - Naval Ravikant   Fortunes require leverage. Business leverage comes from capital, people, and products with no marginal cost of replication (code and media). - Naval Ravikant   Capital and labor are permissioned leverage. Everyone is chasing capital, but someone has to give it to you. Everyone is trying to lead, but someone has to follow you. - Naval Ravikant   Code and media are permissionless leverage. They're the leverage behind the newly rich. You can create software and media that works for you while you sleep. - Naval Ravikant   If you can't code, write books and blogs, record videos and podcasts. - Naval Ravikant   Leverage is a force multiplier for your judgment. - Naval Ravikant   Apply specific knowledge, with leverage, and eventually you will get what you deserve. - Naval Ravikant   “We live in an age of infinite leverage, and the economic rewards for genuine intellectual curiosity have never been higher. Following your genuine intellectual curiosity is a better foundation for a career than following whatever is making money right now.” - Naval Ravikant   Important Quotes from the podcast on Business and Entrepreneurship   There is no skill called “business.” Avoid business magazines and business classes. - Naval Ravikant   You have to work up to the point where you can own equity in a business. You could own equity as a small shareholder where you bought stock. You could also own it as an owner where you started the company. Ownership is really important.     Everybody who really makes money at some point owns a piece of a product, a business, or some IP. That can be through stock options if you work at a tech company. That's a fine way to start.    But usually, the real wealth is created by starting your own companies or even by investing. In an investment firm, they're buying equity. These are the routes to wealth. It doesn't come through the hours. - Naval Ravikant

Imaginez un gamin de 13 ans des années 80 dans un magasin d'informatique qui reste jusqu'à la fermeture et finit par donner des cours aux clients. Voilà comment Jean-David Blanc est entré dans le numérique, pour répondre à un besoin et à une passion dévorante. C'est Jean-David qui a eu l'idée d'Allociné. D'abord un service de réservation de séances de cinéma par téléphone, avant de devenir le site de référence que l'on connaît aujourd'hui. Après avoir vendu Allociné à Canal + en 2001, il s'est aventuré dans un grand nombre d'univers comme la musique, le parapente motorisé (attention grosse anecdote), ou encore l'investissement dans des startups. Devant le scepticisme des conservateurs, Jean-David Blanc a toujours su anticiper le coup d'après et impressionner ses pairs, jusqu'à la création de @Molotov. Lancée en 2016 avec Pierre Lescure, l'application de télévision en direct et de replay intelligent a connu procès sur procès avec les chaînes gratuites. Pas rancunier pour un sou, Jean-David Blanc déjeune toujours avec ceux qui l'ont poursuivi en pariant sur qui remportera la prochaine audience. En 2021, Molotov est devenu la propriété de FuboTV, un géant de la TV à la demande aux Etats-Unis. L'ambition aujourd'hui est de conquérir toute la planète ! Vous découvrirez dans cet épisode un homme qui n'était pourtant pas voué à l'entrepreneuriat, d'une famille de musiciens et qui a su se faire sa place dans le monde du business et de l'audiovisuel. TIMELINE : 00:31 :00 : L'informatique dans les années 80 00:41:02 : Entrepreneuriat et investissement 00:57:00 : L'univers de la télévision 01:29:05 : La création d'AlloCiné et le scepticisme ambiant de l'époque 02:05:02 : Lancer un produit, l'exemple de Molotov et les tendances tech 02:32:43 : Progression et recommandations On a cité avec Jean-David Blanc anciens épisodes de GDIY : #73 - Marc Simoncini - De Meetic à Jaina - Les montagnes russes de l'entrepreneuriat #229 - Frédéric Montagnon - Arianee - Le WEB3 pour se réapproprier Internet #237 - Victor Lugger - Sunday - Succès fulgurant, générosité et obsession du service client #255 - Jean Todt - ONU, FIA, Ferrari - Légende vivante du sport automobile Jean-David Blanc vous recommande de lire : The Cold Start Problem, Andrew Chen (2021) Numéro Deux, David Foenkinos (2022) 3 jours au Népal, Jean-David Blanc (2011) Avec Jean-David Blanc, on a parlé de : 55 Productions Bruno Patino Pierre Lescure Pascal Nègre Nicolas de Tavernost The Hard Thing About Hard Things de Ben Horowitz Sketch de Gad Elmaleh sur Allociné Patrick Haussmann Zengo (Blockchain) La musique du générique vous plaît ? C'est à Morgan Prudhomme que je la dois ! Contactez-le sur : https://studio-module.com. Vous souhaitez sponsoriser Génération Do It Yourself ou nous proposer un partenariat ? Contactez mon label Orso Media via ce formulaire. Un big up tout particulier à François, mentor de Jean-David et au monsieur du magasin d'informatique qui a permis à Jean-David de trouver sa voie. Un merci tout particulier Geoffrey La Rocca pour les rencontres qu'il me permet de faire ! Pour contacter Jean-David : Linkedin

Ever wonder what makes tech giants tick? Companies like Facebook, Twitter, AirBnB, Amazon grow exponentially with small, efficient teams and low customer acquisition costs. Instagram grew to 30 million users with just 13 employees.   How can you grow your company exponentially from scratch like a tech unicorn? We'll answer all this questions and more in our deep dive on network effects, based on Andrew Chen's book The Cold Start Problem. Andrew Chen was VP of growth at Uber and is a venture capitalist at a16z.  

Andrew Chen is a specialist in growing tech businesses and for his new book, The Cold Start Problem, he has spoken to the founders of companies such as LinkedIn, Zoom, Uber, Dropbox, Tinder and Airbnb, to learn how startups can maximise their potential. Andrew has spent a career working with tech companies and tech investors, plus he's also a prolific writer with both a popular blog and newsletter. He joins economist and broadcaster Linda Yueh to discuss the new book and offer his insider's perspective on Silicon Valley success.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Bob Moore is CEO at Crossbeam, a partnerships ecosystem platform. Bob and Auren dive into the challenges of kickstarting a partnership, the prisoner's dilemma that inherently exists within every new partnership, and ways to solve these issues. They also explore Bob's learnings as a serial entrepreneur and what he wishes he'd done differently along the way. You can find Auren Hoffman (CEO of SafeGraph) on Twitter at @auren and Bob Moore at @robertjmooreWorld of DaaS is brought to you by SafeGraph. For more episodes, visit safegraph.com/podcasts

In this episode, I break down what business builders need to know about network effects, inspired by Andrew Chen and his book, The Cold Start Problem. Check out full episode transcripts at https://foundersjournal.morningbrew.com to learn more, and if you have any ideas for our show, email me at alex@morningbrew.com or my DMs are open @businessbarista.

After achieving product-market fit and starting to gain users, how do startups then avoid the "leaky bucket" problem of losing users as quickly as they gained them? By focusing on user engagement and retention, startups can not only keep their hard-won customers but also ensure that each new cohort of users gets more and more value out of their product.This episode is part two in a two-part series on the basics of growth. Featuring a16z general partners Andrew Chen (formerly of Uber and author of the book, The Cold Start Problem) and Jeff Jordan (formerly of OpenTable, eBay, Disney, and more), in conversation with Sonal Chokshi, the conversation goes deep on many aspects and nuances of engaging and retaining users: from how network effects come into play and if there is really a magic number or "aha" moment for a product to who are the power users and the power user curve for measuring, finding, and retaining those users.For a deeper discussion on user acquisition, check out last week's episode, the first part of this series. 

Once known as “growth hacking”, the concept of Growth has now evolved into an entire discipline that spans marketing, product management, user experience, and more. Why? After achieving product-market fit, startups need to capitalize quickly on that initial traction to capture and retain more users and market share before the competition does, and building an efficient and resilient growth strategy is a critical component.This episode -- one of two in a series -- focuses on the user acquisition aspect of growth. Featuring a16z general partners Andrew Chen (formerly of Uber and author of the book, The Cold Start Problem) and Jeff Jordan (formerly of OpenTable, eBay, Disney, and more), in conversation with Sonal Chokshi, the discussion also covers the nuances of paid vs. organic marketing (and the perils of blended CAC); the role of network effects; where does customer lifetime value (LTV) come in; and much more. Because at the end of the day, businesses don't grow themselves. 

a16z General Partner Andrew Chen speak with Bloomberg's Katie Roof about what the cold start problem is, the sectors he's most excited about as an investor, and what drew him to Substack and Clubhouse.

What is the cold start problem? Laying down a foundation for a new series.

Many popular business/product frameworks are inspired by concepts in completely different areas of study. For example, phenomena with Meerkat inspired Andrew Chen's atomic networks in the Cold Start Problem, game theory inspires a lot of popular UX patterns, The Lean Startup is the business application of the scientific method. Jamming about this, and some areas of study I plan on delving deeper in at Lunch Pail Labs.

How can you use networks effects to grow anything? "The Cold Start Problem" author Andrew Chen from a16z shares stories and strategies from the rise of Tinder, Zoom, Airbnb, and new web3 startups. On PressClub, we discuss viral coefficients, why users "come for the tool, stay for the network", the double-edged sword of exclusivity, and how new computing platforms can reset network effects. Listen in to learn about:Meerkat's LawMinimum Viable NetworkContext CollapseHow to build the "Hard Side" of a network"Flintstoning" to cover up product deficienciesThe three types of network effectsThis PressClub will make you popular.Subscribe to PressClub at http://constine.club/. This podcast is recorded live on Josh Constine's PressClub on Clubhouse, Thursdays at 4pm PT. PressClub is Clubhouse's first show, where the big names in tech discuss the biggest ideas. It's hosted by Josh Constine, an investor at early-stage venture fund SignalFire and the former Editor-At-Large of TechCrunch. PressClub is a relaxed venue where luminaries can share their stories, passions, thoughts on trends, and visions of the future. Past guests on PressClub include the founders of Facebook, Instagram, Slack, Shopify, Spotify, Substack, WordPress, Patreon, and more. Thanks for being part of our futurist community!

Jonathan and Brett are fired up about an article by Janet Choi, Head of Content at Clearbit, titled “Know you hand-raisers: why marketing to your user base isn't working anymore.” What is hand-raiser and what makes someone raise their hand? Why aren't users also your buyers? Why is PLG (product-led growth) the future of B2B SaaS? In this episode, your favorite modern-day marketer duo tackles these complex questions.0:00 Intro 1:00 Conversation with JG 3:30 PLG (product-led growth) 8:35 Janet's article 12:46 Mindset shift 15:52 Automation vs Manual 16:37 Cold Start Problem 18:37 Sales and marketing alignment 22:05 What makes someone raise their hand 28:24 Closing words 29:24 Outro  Know your hand raisers: why marketing to your user base isn't working anymore (Janet Choi, Clearbit) Join The JuiceSign up for The Blend (weekly newsletter from The Juice)Follow The Juice:| Website | Blog | Twitter | LinkedInFollow Jonathan:| Twitter | LinkedInFollow Brett:| Twitter | LinkedIn  

In this episode, Rob and Josef talk about a new book out about network effects, "The Cold Start Problem" by Andrew Chen. They speak with Una Fox, who works as a Chief Global Data & Analytics Officer. Una was previously a VP at Disney and a Director at Yahoo, and is a truly data-driven leader. Una has known Rob for over a decade, and talks about personal network effects and startup communities, and gives advice to founders for getting value from their organization's data.  Who does Una see executing? Tripp.

Does experimentation affect your business and cause more stress within your leadership team? How are the communication levels within your team? How do you reach a niche market? Jordan and Brian talk about these questions and more on this episode of Bootstrapped Web. Jordan talks about his hangups and why his need for idea exploration is causing difficulties with his leadership team. Meanwhile, Brian is continuing to navigate the challenges of starting a new business with a niche target market. Is podcasting the answer? They also go over some interesting tools for searching for the perfect podcast, marketing to specific groups, as well as their excitement for Andrew Chen's newest book, “The Cold Start Problem.” “I'm very much a middle sibling when it comes to management at the leadership level. It's very collaborative.” – Jordan Powered By the Tweet This PluginTweet This Here are today's conversation points: A new ZipMessage websiteHiring generalists or specialistsChallenging leadership team conversationsMarketing and and outreach for the podcasting communityInfluencer outreachSEO plays and search demandsAndrew Chen's newest book release If you have any questions, comments, or topic ideas for Bootstrapped Web, leave us a message here “I'm getting these things dialed in. It's difficult but I think it's finally starting to come together.” – Brian Powered By the Tweet This PluginTweet This Resources: SparkToro Podseeker

The crypto cold start problem: How new projects gain traction Welcome to the cryptohunt jam where we spend one minute a day to explain crypto. In plain english. Today, we'll talk about the cold start problem all crypto projects face: How to grow even the most promising project when nobody knows about it yet. Imagine the situation: You just created the first version of an incredible blockchain. It solves all the problems, and it should take the world by storm. But then you realize that there are over 8000 traded cryptocurrencies, and you are not one of them. So, how do blockchains like yours do to get attention then? First, they set aside a large amount of their coins to give away. They create airdrops, for example, to distribute them to early fans, and they give them to partners to help spread the word in return. If enough people like the coin, they might buy more, and the price increases from zero to something. But establishing value beyond market dynamics is the second, and most important step. And this is where it gets interesting – many coins also act as rewards on their blockchain, such as validating transactions. Ethereum is a good example - after people saw the value in the technology and built dapps on it, they were willing to pay for Ether so that they can pay for transactions. Or take a freelance marketplace that uses their own coin as currency - a job that has a real dollar value suddenly has an equivalent value in the marketplace's coins and they become interchangeable. And that's why it is easy to create a token, but very difficult to make it worth something unless it has real application value and a user base. And next time, we'll talk about how Learning about blockchains can make you free money. Stay tuned! Disclaimer: This podcast references our opinion and is for information purposes only. It is not intended to be investment advice. Do your own research and seek a duly licensed professional for investment advice. --- Send in a voice message: https://anchor.fm/cryptohunt/message

《從0到1》的作者Peter Thiel（Paypal創辦人之一）曾經說過，成功的創業公司都有以下優勢： 品牌效應（Apple、CocaCola）規模經濟（Amazon）十倍勝（Tesla、Google）網絡效應（Facebook、IG） 以上4個特點，可以算是品牌的護城牆，讓其他後來者無法取代。 今天想為大家介紹的一本書，將會為大家介紹什麼是網絡效應、如何創造網絡效應，讓品牌創立出自己的護城活。 什麼是網絡效應？網絡效應就是：隨著產品的使用人數增加，產品的吸引力也隨之而增加。 例子：Whatsapp，如果你身邊的朋友都使用Whatsapp，Whatsapp對你來說便越吸引。因為你身邊有很多人在用。相反，沒有人用Whatsapp的話，它對你來說便沒有網絡效應。 本書類別：#創業、#行銷 支持Sparksine營運：www.sparksine.com/plans Sparksine免費文章：blog.sparksine.com Sparksine Instagram: instagram.com/sparksine

《從0到1》的作者Peter Thiel（Paypal創辦人之一）曾經說過，成功的創業公司都有以下優勢：品牌效應（Apple、CocaCola）規模經濟（Amazon）十倍勝（Tesla、Google）網絡效應（Facebook、IG）以上4個特點，可以算是品牌的護城牆，讓其他後來者無法取代。今天想為大家介紹的一本書，將會為大家介紹什麼是網絡效應、如何創造網絡效應，讓品牌創立出自己的護城活。什麼是網絡效應？網絡效應就是：隨著產品的使用人數增加，產品的吸引力也隨之而增加。例子：Whatsapp，如果你身邊的朋友都使用Whatsapp，Whatsapp對你來說便越吸引。因為你身邊有很多人在用。相反，沒有人用Whatsapp的話，它對你來說便沒有網絡效應。本書類別：#創業、#行銷支持Sparksine營運：www.sparksine.com/plansSparksine免費文章：blog.sparksine.comSparksine Instagram: instagram.com/sparksine Hosted on Acast. See acast.com/privacy for more information.

Andrew Chen (@andrewchen), partner at Andreessen Horowitz and author of The Cold Start Problem, joins Erik Torenberg and Lucas Bagno on this episode to discuss:- Why the secret to why Bay Area tech companies have been so successful is their ability to connect people in different ways.- Stories of how different tech companies solved the cold start problem in the earliest days. For example, Tinder threw a party at USC and required people to install the app to get in.- Why colleges are such a fertile environment for consumer tech.- The promise of Web 3 and how it differs from previous eras of the internet.- His requests for startups.- Andrew's thoughts on the metaverse, the passion economy, gaming, and more.Thanks for listening — if you like what you hear, please review us on your favorite podcast platform. Check us out on the web at www.villageglobal.vc or get in touch with us on Twitter @villageglobal.Want to get updates from us? Subscribe to get a peek inside the Village. We'll send you reading recommendations, exclusive event invites, and commentary on the latest happenings in Silicon Valley. www.villageglobal.vc/signup

Key Points: Andrew talks about moats and how he identified network effects as a valuable growth tool (01:17) Andrew gives his thoughts on how collaborative use and networking have improved enterprise software across the board in the last decade (04:26) I give my thoughts on sustainable vs transient competitive advantages, with a clip from Rita McGrath (07:07) Andrew discusses how network effects can be used to revolutionize industries in surprising ways, for example AirBnB taking on hotels (09:00) Morgan Brown, VP of growth at Shopify, gives his thoughts on utilizing network effects (10:30) We discuss the Cold Start Problem, and how businesses need to work out what a network looks like to them, and kick start it with clever marketing and growth strategies (12:00) Tinder co-founder Sean Rad explains how Tinder targeted a specific use-case to make sure its atomic network grew the way they needed it to (14:00) We talk about the importance of establishing the minimum network to make your product viable, formulas for success, and some of the ways major firms like AppSumo and Uber built their atomic networks (15:45) Andrew talks about low-cost strategies for developing your atomic network (18:30) We discuss network effects in relation to web 3.0, crypto and NFT's (20:05) I ask Andrew about why some established companies struggle to build or maintain network effects (22:10) Author of the Innovator's Dilemma Clayton Christensen explains sustaining innovations (23:12) Andrew gives his thoughts on the failure of Google+ and the lessons we can learn (24:30) I give my thoughts on working out what an atomic network looks like for Wynter, and how different companies have taken advantage of (or failed in) network effects (26:30) Andrew talks about how he uses data to inform his potential investments, breaking down networks to see if a company is growing organically, has global appeal, or is more of a localized niche product (27:30) Wrap up (30:40) Mentioned:NotionAsanaSlackTinderEbayCraigslistAppsumoConvoyDropboxAndreessen Horowitz (a16z)My Links:TwitterLinkedInWebsiteWynterSpeeroCXL

Software may be eating the world, but building and scaling products is still quite a challenge. So how do you get past the awkward “cold start problem” of zero users and build the networks that make your product thrive? Andrew Chen, partner at Andreessen Horowitz and author of The Cold Start Problem, joins Intercom Co-Founder and CSO Des Traynor to discuss.You can also listen to Andrew's previous outing on Inside Intercom here: https://www.intercom.com/blog/podcasts/andrew-chen-on-growth/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

[1:26] Early life and value of hard work [2:43] Experience and most memorable moments from your time at Google and Twitter as an early employee [7:15] Pivoting during the pandemic [21:50] Future of the workplace Links:EnvoyBook recommendation: The Cold Start Problem

How do you build a community? How do you expand beyond them? How do you create a product that becomes even better when more people use it? Andrew Chen has answers. He's general partner at Andreessen Horowitz and author of the new book "The Cold Start Problem".

The great Andrew Chen of a16z joins us to discuss his new book: The Cold Start Problem: How to Start and Scale Network Effects. This an indispensable guide to get that "rocket-ship" action going for whatever product or company you're working with.Sponsors:RadPowerBikes.comAltoIra.com/techmemeSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Connie & Alex pick their favorite tech story of the week and then talk to Andrew Chen, a General Partner at Andreessen Horowitz, about his new book, The Cold Start Problem, which tries to unlock how some of the most prominent startups in Silicon Valley have used network effects to scale. 

In this episode of the Stonks pod, Andrew Chen from a16z join us to chat about his new book The Cold Start Problem, building network effects and investing in companies like Clubhouse.Follow Us:website: https://stonks.com/Twitter: https://twitter.com/Stonks_dot_comFollow Andrew:book: https://www.coldstart.com/Twitter: https://twitter.com/andrewchen

Andrew Chen is a specialist in growing tech businesses and for his new book, The Cold Start Problem, he has spoken to the founders of companies such as LinkedIn, Zoom, Uber, Dropbox, Tinder and Airbnb, to learn how startups can maximise their potential. Andrew has spent a career working with tech companies and tech investors, plus he's also a prolific writer with both a popular blog and newsletter. He joins economist and broadcaster Linda Yueh to discuss the new book and offer his insider's perspective on Silicon Valley success.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Andrew Chen is a general partner at a16z where he invests in consumer startups and marketplaces. He is also one of my oldest best friends and played a MAJOR role in the success of my company Appsumo. His new book, The Cold Start Problem, is dropping on December 7th. In the book, he shares the core secrets of starting and scaling tech startups after interviewing CEOs from companies like Zoom, Twitch, and Slack Show notes: https://okdork.com/podcast/227 Use this link to get 10% off at checkout on AppSumo: https://appsumo.com/?coupon=noah10&code=noah10

Andrew Chen — Growth Secrets from Tinder, Uber, and Twitch; Exploring the Metaverse; the Future of Startup Investing; Games as the Next Social Networks; and How to Pick the Right Metrics | Brought to you by 80,000 Hours free career advice for high impact and doing good in the world, Wealthfront automated investing, and Helix Sleep premium mattresses. More on all three below.Andrew Chen (@andrewchen) is a general partner at Andreessen Horowitz, where he invests in consumer technology, including social, marketplace, entertainment, and gaming experiences. Today, Andrew serves on the boards of All Day Kitchens, Clubhouse, Envoy, Hipcamp, Maven, Reforge, SandboxVR, Singularity6, Sleeper, Snackpass, and Substack.Andrew is a prolific writer and leading voice on mobile, metrics, and user growth. For the past decade, he's covered the topic on AndrewChen.com. He is the author of The Cold Start Problem, a book exploring how new start-ups are launched. He is also a board member and instructor at Reforge, which offers selective growth-focused programs for experienced professionals in marketing, product, data, and engineering.Please enjoy!This episode is brought to you by 80,000 Hours! You have roughly 80,000 hours in your career. That's 40 hours a week, 50 weeks a year for 40 years. They add up and are one of your biggest opportunities, if not the biggest opportunity to make a positive impact on the world. Some of the best strategies, best research, and best tactical advice I've seen and heard come from 80,000 Hours, a nonprofit co-founded by Will MacAskill, an Oxford philosopher and a popular past guest on this podcast.If you're looking to make a big change to your direction, address pressing global problems from your current job, or if you're just starting out or maybe starting a new chapter and not sure which path to pursue, 80,000 Hours can help. Join their free newsletter, and they'll send you an in-depth guide for free that will help you identify which global problems are most pressing, where you can have the biggest impact personally, and it will also help you get new ideas for high impact careers or directions that help tackle these issues.*This episode is also brought to you by Wealthfront! Wealthfront pioneered the automated investing movement, sometimes referred to as ‘robo-advising,' and they currently oversee $20 billion of assets for their clients. It takes about three minutes to sign up, and then Wealthfront will build you a globally diversified portfolio of ETFs based on your risk appetite and manage it for you at an incredibly low cost. Smart investing should not feel like a rollercoaster ride. Let the professionals do the work for you. Go to Wealthfront.com/Tim and open a Wealthfront account today, and you'll get your first $5,000 managed for free, for life. Wealthfront will automate your investments for the long term. Get started today at Wealthfront.com/Tim.*This episode is also brought to you by Helix Sleep! Helix was selected as the #1 overall mattress of 2020 by GQ magazine, Wired, Apartment Therapy, and many others. With Helix, there's a specific mattress to meet each and every body's unique comfort needs. Just take their quiz—only two minutes to complete—that matches your body type and sleep preferences to the perfect mattress for you. They have a 10-year warranty, and you get to try it out for a hundred nights, risk free. They'll even pick it up from you if you don't love it. And now, to my dear listeners, Helix is offering up to 200 dollars off all mattress orders plus two free pillows at HelixSleep.com/Tim.*For show notes and past guests, please visit tim.blog/podcast.Sign up for Tim's email newsletter (“5-Bullet Friday”) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Discover Tim's books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissFacebook: facebook.com/timferriss YouTube: youtube.com/timferrissPast guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, and many more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Ankit is an experienced AI Researcher/Machine Learning Engineer who is passionate about using AI to build scalable machine learning products. In his 10 years of AI career, he has researched and deployed several state-of-the-art machine learning models which have impacted 100s of millions of users. Currently, He works as a senior research scientist at Facebook where he works on a variety of machine learning problems across different verticals. Previously, he was a researcher at Uber AI where he worked on application of deep learning methods to different problems ranging from food delivery, fraud detection to self-driving cars. He has been a featured speaker in many of the top AI conferences and universities like UC Berkeley, IIT Bombay and has published papers in several top conferences like Neurips, ICLR. Additionally, he has co-authored a book on machine learning titled TensorFlow Machine Learning Projects. He has undergraduate and graduate degrees from IIT Bombay (India) and UC Berkeley respectively. Outside of work, he enjoys running and has run several marathons. 00:00 Intro 00:17 IIT vs FAANG companies, Competition Anxiety 05:40 Work Load between India and US, Educational Culture 07:50. Uber Eats, Food Recommendation Systems and Graph Networks 11:00 Accuracy Matrices for Recommendation Systems 12:42 Weather as a predictor of Food Orders and Pizza Fad 15:48 Raquel Urtusun and Zoubin Gharamani, Autonomous Driving and Google Brain 17:30 Graph Learning in Computer Vision & Beating the Benchmarks 19:15 Latent Space Representations and Fraud Detection 21:30 Multimodal Data & Prediction Accuracy 23:20 Multimodal Graph Recommendation at Uber Eats 23:50 Post-Order Data Analysis for Uber Eats 27:30 Plugging out of Matrix and Marathon Running 31:44 Finding Collusion between Riders and Drivers with Graph Learning 35:40 Reward Sensitivity Analysis for Drivers in Uber through LSTM Networks 42:00 PyG 2.0, Jure Leskovec, and DeepGraph, Tensorflow Support 46:46 Pytorch vs Tensorflow, Scalability and ease of use. 52:10 Work at Facebook, End to End Experiments 55:19 Optimisation of Cross-functional Solutions for Multiple Teams 57:30 Content Understanding teams and Behaviour Prediction 59:50 Cold Start Problem and Representation Mapping 01:03:30 NeurIPS paper on Meta-Learning and Global Few-Shot Model 01:07:00 Experimentation Ambience at Facebook, Privacy and Data Mine 01:09:03 Cons of working at FAANG 01:10:20 High School Math Teacher as Inspiration and Mentoring Others 01:18:25 TensorFlow Book and Upcoming Blog 01:16:40 Working at Oil Rig in the Ocean Straight Out of College 01:20:08 Promises of AI and Benefits to Society at Large 01:25:50 Facebook accused of Polarisation, Manipulation and Racism 01:28:10 Revenue Models - Product vs Advertising 01:31:15 Metaverse and Long-term Goals 01:33:10 Facebook Ray-Ban Stories and Market for Smart Glasses 01:36:40 Possibility of Facebook OS for Facebook Hardware 01:38:00 LibraCoin & Moving Fast - Breaking Things at Facebook 01:39:09 Orkut vs Facebook - A case study on Superior Tech Stack 01:42:00 Careers in Data Science & How to Get into It 01:45:00 Irrelevance of College Degrees and Prestigious Universities as Pre-requisites 01:49:50 Decreasing Attention Span & Lack of Curiosity 01:54:40 Arranged Marriages & Shifting Relationship Trends

I am a mentor for the Notion Advanced track of Tiago Forte's Building a Second Brain, Cohort 12. You can catch Weeks 1, 2, 3, and 4 in the previous weekend episodes. This is the cleaned up audio of the last of 5 mentorship sessions with Q&A at the end. Video version: https://youtu.be/emUfFWixQwETimestamps Recap of Last 4 Weeks [00:02:08] Shifting Perception to Sharing [00:03:07] IP's Personal Progress [00:09:38] How to Solve the Cold Start Problem [00:10:57]  The Invisible Pipeline and the 1% Rule [00:14:00] Peer Group Progress [00:15:48] Course Recap: Convergence vs Divergence, CO vs DE [00:20:41]  Your First Brain vs Your Second Brain [00:22:43]  Project Kickoff Checklist [00:24:06] Favorite Quotes [00:25:26]  Q&A: Denys on Learning in Public in YouTube [00:32:47]  Q&A: Meryl Johnston on Learning in Public [00:43:34]  The Resistance and Gratitude Journaling [00:46:04] Don't Just Write Essays: Remove Resistance [00:48:37] Three Strikes Rule [00:52:51] Guy Margalith on Fear and Your Second Brain [00:53:40] Organizing Files on your Mac [01:00:59] Swyx Twitter Journey [01:04:18] Tropical MBA and Balaji Srinivasan [01:09:05]  Closing Remarks [01:10:20] Transcriptswyx: [00:00:00] Okay, so we're in week five. I didn't know what to call it. So I just called it finale week. I, at this point I feel like everyone knows each other even.But feel free to say hi, if you're new you're still totally woke up and to jump around and visit the each other's sessions. I'm also going to blast through the housekeeping just because there's not that much more housekeeping left to do. And I will also want it to shout out what I did for last week's.Events which well that's Swyx week app, which was essentially right up my own experience of intermediate packets. And I broke my own journey down into eight intermediate packets. So that's tweet, tweet, livestream, blog posts, conference, conference conference, a job interview. And this took place over the course of a year.So it, it shocked me because even though I went through it, you don't, you never really think about intermediate packets dripping out over a year. And the thing that I really wanted to get across was that I think the way that immediate packets, which was presented last time was very much of a top-down thing.Like I want to do something big, let me work backwards and break it down into intranet, small things that can ship. But it also equally works for bottom up where you have no idea what the end goal is, but you're just like. That's just ship of small things, and try to build up to something big if the interest is there. Glen G says, paddle reminds me of bubbling off events. Yep. That's a very WebDev analogy and that's fully true there. The two directions of bubbling. I forget what the opposite of bubbling is in the dumb, but that's beside the point anyway. I wanted to offer that as my own perspective on intermediate packets.Oh, yeah. Dave says he is bubbling up NIST insider today. Yeah, totally. Yeah. We are bubbling ideas. That's great. That title doesn't resonate with me. So I just went with bottom up, but feel free to write your own policy. And I think that's something that we should talk about as well.Who's written stuff as a result of this course. And what post ideas do you have to share? You can feel free to throw that in the chat as well. Housekeeping, we've covered this plenty of times, but stupid questions are welcome. Often beats. Perfect. And then this is the discussion and not a lecture.Recap of Last 4 Weeks [00:02:08]All right. So we've covered all these 12. I think it actually works out without the 12. So it's cohort 12 with 12 items. I think so. I grabbed this, I went back to lecture one and grab this slide. And actually  the last week changed quite a bit, I think, but  the first 3 have been relatively stable.And it's quite a bit of content if you walk back and think about it. So I just wanted to acknowledge and pause for a bit and say I think the last five weeks have been a real blast in terms of flights and just a lot of ideas, especially if you're new to them for the first time. But even for me going through them the second time I felt like I just had a lot more to think about each on each in each time, because I've lived through it and I've had a year to really sit with it. I think it'd be interesting to hear from you in in, in the chat or if you wanna, if you want to speak up, I'm just going to pause here and it's just go was there, was there a particular idea that really stuck out to you during this these this whole curriculum w what's your favorite sort of takeaway that you really liked?Shifting Perception to Sharing [00:03:07]Speaker 2: [00:03:07] The one thing that I found which wasn't actually to deal with lessons wasn't to do with systems and processes. It was his perception for me. It's just been a shift in perception, but that's been the benefit of building a second brain, but I've taken that and I've applied that to everything. And I'm looking at, whether it be a task or whether it be something I want to do, what is the perception that motivates me most?And I've realized from second brain that all I came in, they wanted to share more and I wanted an output and I think it came from a selfish point of view of, I just want to share, I want to share, I'm going to attract more people, get more business, be a thought leader, et cetera. What I realized when I was sharing that circle and sharing, and here I'm not having that going a backwards and forwards.I like helping people and I look at even day-to-day friendships. I have conversations, anything that goes to the people I'm interested in they're gold as well. And I've realized that the perception was wrong for me to just look at output in isolation and say, oh, you just want to help her instead of, Hey, how do we respond most positively to actually get output?And for me now, I realized that for helping other people I'm building connections, like even the last week I've been really lucky people that they messaging me, ask them to connect. I've had zoom calls with people. I'm emailing people and we're all having backwards and forwards dialogue, but that wouldn't have happened unless I output in the first place to share my opinion, to actually attract those like-minded people as well.So that's where I say now to perception is going to help me. And I'm going to look at any future problem rather than just looking at like it's a task or a project on big into kind of alleviate and willpower and not having this battle that you have to get up every day and you have to do something against your will to finally get to the end of a journey.And for me, if there's that kind of, if there's those breadcrumbs of emotion for me and breadcrumbs of connection with people, I'll get more addicted to it. I'll enjoy it more. It will be easier for me all the time. And I think it will become more and more natural to do. swyx: [00:05:10] Yeah, that's brilliant. Thanks so much for sharing that.There's so many things I can go off in that, Diego and ended the his lecture by saying, chase what excites you and that's, I think that's definitely something that you're doing. I personally and th Speaker 2: [00:05:23] that's a good point. I think we have to shape it into a way that does excite you.It does not always naturally. That's what I didn't realize. It wasn't just, oh, that's, output is going to excite me. I have to find what does excite me and how can I tie that into output. And now what's going to, swyx: [00:05:41] I call it. So I call it a nexus of interest because it's not just X, if it only excites you and no one else, then you're just going to do it yourself.Ikigai and the Nexus of Interest [00:05:49]So you have to find the intersection. Okay. All right. A little bonus idea for you guys. All so, the internet is very In love with this idea of ikigai, because it's a foreign sounding word and we love foreign sounding words as thought leaders. So Zettelkasten and Ikigai, anything is not English.Speaker 1: [00:06:04] Sean, just real quick, my wife is Japanese from Japan. I've been married 27 years. But I asked her about Ikigai and she's what the hell is Speaker 3: [00:06:11] that? swyx: [00:06:13] I just wanted to share. It's not, Speaker 1: [00:06:17] it's real. But it's not just some secret thing that all Japanese people know about.So I just wanted to put that out there. All Japanese people do know about ninjas, but they don't know about Jesus, but they don't know about easy guy. So perfect. They're Speaker 2: [00:06:29] just not an air cold yet. That's all. swyx: [00:06:31] No worries. I was just going to say it's very invoke. And I think if it works for you, it doesn't really matter what the origin is, whether it's true or not.So my point is that it's this, there's this four circles. It says, what do you love? What you're good at, what you can be paid for and what the world needs. And I think that actually, it just, it really draws, drives down to...  What you love becomes, what you're good at, if you just do it long enough.And if you're good at it, you eventually start to love it so that this collapses into one circle and then where you can be paid for and what the world needs. Basically collapse the one circle as well, because the creator economy and just the internet economy has funneled, has created a lot of ways to make money for as long as you, as long as can supply the world of what it needs.They'll find a way to Speaker 2: [00:07:10] pay for this is 40, where you're going with this, because this reminds me of a conversation I had maybe a week ago about all peers and how I couldn't understand them. And I couldn't wrap my head around them. And when I did understand them, I realized that just done them naturally.And it wasn't a Eureka moment. And part of what we want to do is I want to help educate people and especially creative business owners to have more confidence in themselves. But what you're showing me here is actually making me realize that there's so many things that I do naturally. So even when I said, what excites me, that's in a conversation with you.But to me it would just be a given that it would make no sense to me just to talk. Self-serving really just about me. I'm going to empathize with other people, but. Th the point here is that it's sometimes I don't realize that I do things naturally and they're just in there and their parents were processed and not explain them.And that's one of the big things that I've learned here is to actually explain the full idea rather than what I do automatically that I don't even think about. And I think writing has made me document that better. This is really good. I like swyx: [00:08:16] this. Exactly. It's actually the advice that I give people.So B be sure that you're not only paying attention to  what excites you, but also what excites others.  The first part  of my sort of IPS is respond to others. It's very other oriented because that guarantees feedback that people are more people are the most interested in themselves.So if you're not appealing  to other people's self-interests, then. Yeah. People often, like when they start out re creating content online, they're wondering how come they don't get response. Like you're much higher. You're much more likely to get a response. Speaker 2: [00:08:50] And I heard this is in my newsletter today, which the challenge for people is to actually respond to people.If they've helped you, if they've saved you time, if they've made you think, go and respond to them. And I actually set a challenge to myself, the response. swyx: [00:09:04] Yeah. Pick up what others put down. I also have this.I refer to it so much that we have a shortcut for it, it's in our community. But yeah, you want to plug your newsletter actually, if people are, have like newsletters and blogs and stuff throw it in the chat so that we can actually see and sign up for each other and keep and stay in touch, but anyway,  it's a dance, it's not a one-way street. You absolutely are engaging with other people on that. I have a bunch of other hands now thanks, David. I'm gonna, I'm gonna move on to someone else. So who is this zoom? Doesn't show me your name Speaker 3: [00:09:30] and IP and Glen have their hands up.IP was first all swyx: [00:09:34] okay. IP. All right. Thanks guys. Yeah. IP's Personal Progress [00:09:38] Speaker 2: [00:09:38] Hey guys. I completely agree with what Dave said. It's the community aspect of building the second brain that has really helped me as well, this connecting to people and just to see what they're doing has really helped me. And one more funny thing I wanted to show you.I w I just did that swyx: [00:09:54] icky guy thing.What do you mean? What do you mean you did it? What do you mean you did? No, I thought icky guy it's architecture. I just hadn't been able to pinpoint, but I've always been in love with it. And this is something which I really want to pursue. And with building a second brain, what I've actually seen is it's, since it's relieved so much of cognitive overload, that.I can, that's helped me scale up like previously I could just manage one or two project at a particular time. Now I can see  by making it by making more intermediate packets, I can actually scale up my work. I can add this same moment in time. I can work on different projects, which I previously couldn't, so that's really helped me out.That's awesome. Awesome. Are you a practicing artist architect? Yes, I am. Yes I am. Yeah, that's awesome. I'm glad you really clarified that for yourself and yeah. Thanks for sharing that. Yeah, it's been amazing. Awesome. Thank you so much. Thank you. All right. Let's see.How to Solve the Cold Start Problem [00:10:57] Okay. Something's wrong with my zoom because it really doesn't show names. But Glenn, go ahead.Speaker 2: [00:11:02] I, I read Pick up what they put down post. But I was wondering if you had a few more example or four could show something, cause it seems key and kick-starting things when you don't really have so much of a following yet and how you generally engage with people or  what it would look like for example, do you make a blog post or do you just respond on a tweet or do you, swyx: [00:11:25] yeah those are quite, those are most often the common examples. One of the key examples, say I do is write a book review. If an author puts out a book you want to go through it and jot down like your top learnings and then send it back to them, they would probably really appreciate it.And even if  you're not on social media at all, just emailing them old school style they'll probably read through your response and like either, really appreciate it probably make their day. And if you got anything wrong, they'll probably correct you and that's free consultation or teaching that you just don't get anywhere else.And I think if you do it often enough, or if you have a really high quality correspondence, then you become partners in the, you become collaborators, because then there'll be like the next time you're working on something, they'll send it to you first and go what do you think? Because. You don't have to be an expert.  You do have something that you don't have. It's just at the beginning of my mind, I say that a lot. This doesn't have to be a whole lecture on ethic of what they put down, but I, if anyone else has similar ideas that, I'm interested to hear them as well.But I think I can keep coming up with stuff if you want.  Does that help?  I can show you,  I'm still sharing my screen, so let's see. Swyx what it's node design patterns. So I read I got sent a review copy of this book, and then went through then I went through it and I just listed my top five learnings. And it really resonated with a bunch of people. I don't know if we can see the stats on this. And then they sent me the book, Speaker 3: [00:12:47] soswyx: [00:12:48] autographed and everything. I didn't have, I just had the PDF before, but not then they just send it to me from Italy. I don't know if this is like the most, this is the one that comes up for me now, because I didn't know them before. And I was just interested in this book, like no, no design patterns.And then, I started chatting with them and now they're. Some of my go-to people for no JS. And these are experts  at the subject. I think all it is just like looking for opportunities in which like you're interested in something and someone else has just put out something that's super relevant to them.And just going out all out and picking up on it, like actually trying out the demo, reading the book, giving you honest feedback. A lot of the times they're not going to bite, especially if they're the superstars celebrity type people, but some of them will. And you'll you start having an honest conversation between them.And I think if you focus on people who are like, just a little bit ahead of you and not like  the same celebrities that everyone goes for you have a pretty good shot at building your network. And it's often that forming that peer group, that's all you're all on like roundabout, the same level in your industry.And then you progress together over years that you build up a very strong bond. Cause that's, that becomes your cohort. And and that's all it is. I don't, I'm not a believer in any sort of growth hacky style. Like there, there are tons of like how to crush it on Twitter courses out there.The Invisible Pipeline and the 1% Rule [00:14:00]Speaker 2: [00:14:00] Can I add something in? Yeah. One of the things that I realized when I started with, whether it be writing, blogging, sharing stuff, is. The amount of people that consume information and don't actually interact with you, there will be tons and tons of people. And look, we just spoke a minute ago about, me challenge people to say, thank you.And Swyx doing the same thing that there's a term called the invisible pipeline, which is people consuming. And all of a sudden they may come along and pull your broker cars or whatever. I'm just like, yeah, I've been following you for two years. I love everything. But you may not know about those people.So I think you have to either have somebody specific in mind that you're going to write for, or you have to write for yourself what I don't mean produce content, whatever way you're going to do it. There has to be a goal or either you're really interested in and you're going to share it in your learning on your growth are there's so many mind, whether it be you a few years ago, you in the future are a friend who somebody who's obsessed about something.But I think there has to be someone in mind for. That kind of that white noise of emptiness initially, because it's not going to metrics game of subscribers and how many people and stuff like that. I think slowly you will build a following. It has to be authentic and true to you to get your true, the slow part of it at the start.swyx: [00:15:20] Yeah, totally agree with that. I pulled up my favorite version of this, which is the 1% rule. So 90% of people lurk on the internet. And then 9% actually comment or contribute and then 1% actually have original creations. So yeah, you're going to have a lot of liquors and, but they're still paying attention anyway.It just takes a while for them to come out. You've got, sometimes you've got to encourage them a little bit as well. I don't know if anyone else has like how do you start an interaction and build a following? I'm definitely not the only source I have my own perspective.Peer Group Progress [00:15:48]Speaker 1: [00:15:48] I'm  happy to share just since it's new for me. One thing, I did the Rite of passage program just prior to doing this and out of that, I met a cohort of people. And so now we meet daily as a writing group. So we don't necessarily have a common interest other than writing, but it's like this group of people that I went through the program with that I know I'm supporting them, they're supporting me.That feels really nice. The other thing I did ship 30 for 30 did it get super into it? But one thing I did get out of that I really loved my accountability partner. And what I learned was I could go up and start to follow some people on Twitter and reply to their stuff and give feedback and interact with them.And then it turned not all of them. Some of them will come and start to follow me, especially if I'm producing some content. And to give an example, I think I had six Twitter followers in my. Whatever 14 years on Twitter. Cause basically I wasn't on Twitter and suddenly I'm on Twitter.And now I have 96 followers, which is it's not necessarily the number but I now know that those 90 people definitely are from like me writing and producing some content. And in turn I go and look at those people and I'm like, oh, that person's producing content. Oh, that stuff's neat.And so it becomes very personable and fun. Like you slowly start to get to know these other people and interact with them. And, and some of them I've even hopped on like a zoom call with them or whatever, or, exchanged emails to have a lengthier discussion off.Whatever platform. I would say, there's the circle group up here and BA SB, maybe you have some particular thing that you're interested in. Glen. I don't know, like some topic area, whether it's coding or psychology or downhill skiing,or maybe the intersection of all three of those, downhills gears that coded, that are into psychology, cool group discuss existentialism issue, ski downhill, and then code about it later. No but you probably can find people that you Speaker 3: [00:17:38] can Speaker 1: [00:17:39] interact with. And I guess what I'm trying to say is like meeting some people where you have some similar background, like there's already a little bit of, I want to say vulnerability, but commonality, even too, you know people versus just going out and trying to meet complete strangers, which can work, but you might get more of the crickets or as Dave was saying the invisible pipeline.swyx: [00:17:57] So yeah. Basically connects with people who are like, eh, add to your level and share your interests, right? And yeah. Yeah, like a small group of 10 or 15, like people who are also going through the same thing. It's much better than like a hundred people who have no idea who you are and never interacted with you.Speaker 2: [00:18:14] I connect with people with strong opinions. And whether they agree or disagree, I think that's whether it be online or friendships. I think I want somebody to have a viewpoint and stuff. I don't want somebody just to factually and say, this is how I deal with this. And sometimes that can happen in coding and stuff like that as well.Somebody can share some amazing code, but none of our personality or the benefit of why they saw it, how they got the realization of what they're doing or how they're going to utilize this later on as well. Those little small things I do think really help as well. They're just for me, because we're in that kind of overload of so much stuff that, everything's a Google way, but I find I follow more people who are not along and say, yeah, I have that same problem.Yeah. That really annoys me as well. swyx: [00:18:59] Yeah, you shared sharing problems. I don't know maybe it's community. This is where we're trying to Speaker 1: [00:19:05] quick shot seeing you. I saw you bringing up Dave for a Rite of passage for people now that we've been studying this code pipeline to C O D and E that Rite of passage really focuses.It jumps in at D and goes to eat pretty quickly. So it's all D and E with a little bit of CNO, like Dave Burrell gives you like a 45 minute recorded essays. Like here's how to set up the second brain. Good luck. In terms of the having someplace to collect your notes and to use it, he doesn't go deeply into that part.And and then for others who are maybe considering it, you can sign up for his 50 days of writing essays. And really if you just want the straight information, just like building a second brain where all the information is up on Chicago's blog, Dave, for L's 50 days of writing That's a hundred percent of the information that's in the course, but really you're doing it for the the community and the accountability.Speaker 2: [00:19:51] I'm happy to share a notes on his 50 days as well. I only started it the other day and know, been documented each day and I'm just pulling out tips and what he does, how he connects with people and stuff like that far, my newsletter as well. swyx: [00:20:04] That's great. That's great. Yeah. Don't forget to you're collecting all this information.You're taking all this in don't forget. Don't forget that you need to practice it. And sometimes you can do too much learning as well. But no, this is great. I actually was a subscriber for this thing. It was going to be a book of a hundred tips and then he got to 50 and then he stopped.I think he, I think, cause he, he found some other opportunity that he wanted to pursue. So he just stopped at 50 and then turned into like an email sequence. Speaker 2: [00:20:27] She was pretty fun. I finally realized as everybody's talking to know what I do in chat now or progressively somewhere else, everybody can talkyeah. swyx: [00:20:38] Use the knowledge. There we go. There we go. Appreciate that. Course Recap: Convergence vs Divergence, CO vs DE [00:20:41] Okay. W we don't have to w we'll have more conversations as we go, Glenn. I hope that's okay. I don't hear from you again, but Yeah, let us know if you have This is this is an ongoing topic anyway, but I was just going to go ahead and try to recap a little bit more, and then we can just go to the general discussion. I think I'm also trying to try to go from super granular in the course to less granular and then least granular and congrats.Can you hit 101 followers? Nice. You can all get donation coats. But, okay so what, we're, what we're trying step back from everything and go really into is to understand the structure of code, right? Cod we diverge and then we converge. We defined what it means to capture, what the capture habit is and how we focus on to our favorite problems when they find how it means to organize with the para system. And then we try to emphasize converging as well with distilling progressive summarization and then expressing the intermediate packets.And then we defined a little bit last week on project completion, as well as project kickoff this week. So that's the rough structure of this, but I think the diamond shape is really important to me. And I hope that it really comes across to you as well. That our natural tendency is to spend 90% of our time here in the divergence space.Cause it's fun because you're always learning new stuff and you don't have to lock yourself down and delete things and commit yourself to a single phrase or a sentence or paragraph or essay. But the real work comes here and it is safe and fun. Yeah. That's, let's put it that way. Yeah. No, Speaker 2: [00:22:12] but it's safe.You don't have to expose yourself to the world. You still have a sense of achievement. I've spent hours collecting and reading and stuff like that, but none of that is, self-expression swyx: [00:22:22] right, exactly.  You have to realize that a bulk of the learning that happens comes  when you go through the act of distillation and especially particularly when you express and you get feedback, which starts to loop to go back again.The reason that people stop is they don't get feedback. And you do need that feedback to, to keep going.   That's something I wanna, I really want to distress.Your First Brain vs Your Second Brain [00:22:43] And then at the highest level, what we're really here about is I wanna, I should probably have presented this if I was any good at this this is what we, this is why we're here, right?Fundamentally understanding that the way that we are historically trained to ingest information is to put everything in our first sprain and then try to have a single threaded output that, that doesn't really have a system to it. And the way that Tiago phrases it is that, all the routine stuff to your second rate your your, the stuff that machines are good at.So your second brain, and then the stuff that humans are good at, which is all the fun stuff creative writing, problem, solving, storytelling imagination, generating hypothesis, free that up. And to step aside the flow of information. Me personally, I tend to extend this as well. The two things that machines to do better, better than us is storage and search. So it's not just remembering, but also recalling things. It can be pretty good at that as well. I love by the way, I love people who are dropping their profiles and blog posts and newsletter in the chat.If you do want to connect I'd be happy to follow up on there and I'm putting together a list on the slides as well, so people can follow up. Okay. This is not supposed to be there anyway. Okay. Yeah. Okay. So the final piece of content that Tiago talks about.So what do Speaker 2: [00:23:49] you feel is a dev all the tech problems. You have so many tech problems,swyx: [00:23:57] I'm thinking at a different level there. Speaker 2: [00:23:59] Oh yeah. Your friend's too fast for the machine. Yeah. Sorry. I forgot. swyx: [00:24:03] So go on our genius one and it's fine. Project Kickoff Checklist [00:24:06]What I really liked was the commencement style of Tiago covering how to kick off a project at the end of this course, which. I don't think we had doing cohort 10.But it was really, it would have been really helpful for me to have this mental model of okay, when you kick off a project there's a way you do this, assuming that you have set up your second brain, you first ignore your second brain first. They just bring up everything that you currently think, and then go through your second brain by going through the notebooks, searching for terms and then re rearranging things, moving things up in the para system towards your current project that you've just, that you've just formed.And I find that a, an interesting parallel to the project completion checklist that was featured last week. So you can see like a nice. One-to-one correspondence of of the, each of the sections here. And it's how you promote stuff to projects and how you demold stuff to archive or something that's not project area resource.But yeah, I just wanted to note this parallelism and I think it's something that when you have a functioning second brain and it's and it's set up to make you productive in your, in subsequent projects. Having a system like this helps you get up and running really quickly. And I saw, and I think, seeing it in motion in the demo that he did this week was really helpful.So I'll just leave it at that. Favorite Quotes [00:25:26] Okay. I'm not sure what I have after this. Oh, then I have coats. Ha my favorite part. Again, I really encourage you to collect coats, whatever resonates with you. This is just what resonates with me. So the first quote that I, that outlines is one from his slide, a modern piece of work isn't created, it's assembled, right? So we're not. We're starting from abundance. We're starting from a place of we have 80% of the work done, which is a quote from last week. We don't start anything before it's 80% complete some things, something ridiculous like that, which is obviously an exaggeration, but it goes to show how much work should be done ahead of time and through intermediate packets.So that when you're at, when you're embarking on a project, you're really doing final assembly. And that's a step change from how people normally view their projects in their creative endeavors. Second quote, your second brain is not a library. It's an idea factory. It's not the place to do research.It's where you take action. Again, so similarly I think I'm still here, so I don't want to say I've done everything that's been recommended here. I definitely treat my second brain as a library. I look at the stuff that I read and I store stuff in the right place, like a digital.Librarian I have my own Dewey decimal system and I just slept there according stuff there. And I don't really set it up for internalization or summarization. So I need to do more personally to, to make it a, more of an idea factory where I take action, because right now I just do a lot of just in case storage.And it's not meant to do that. You can do that all day long and not really produce more. So the goal is not storing more information that you're not, you shouldn't measure yourself by the amount of megabytes that you store in your second brain. It's about the output. Your first brain is the bottleneck, give it a different job, step off the flow of information.So this is the, this, the one that I really resonated with in this in this thing, right? This is the first brain and it's like the bottleneck for the information. And this is the second brain where it's doing a lot more fun stuff. Give up low value work. We know how to do it, but it gives us a false sense of security.This one's really, so to me it actually makes a lot of sense. I don't know how well it relates for you guys, but I do a lot of things that give me a sense of security. Like something that's familiar and comfortable. I just do it more because I know how to do it, and it's not really stressing, stretching my brain very much.I can listen to podcasts or watch a movie while I do it. And yeah, it's shallow work, if we really want to do deep work we have to push past that free our brains up to do the deep work. And finally the piece that we already talked about, chase what excites you and take some notes along the way.Tiago's  very much promoting an inspiration driven approach where you live life more in the moment than others. Among like startup founders and tech people there's this very, there's a very involved trend of being detached right.To meditate a lot, to be stoic and to not let your emotions wash over you in any particular good or bad scenario. And telcos took us like pushing back against that and saying you should live in the moment more and see what can see where that takes you. So I liked that spiritually.Even though I know that, stoicism has, its has its benefits as well, but I just want to center that in terms of What Tiago is saying versus what he's not saying. So he's not saying be dispassionate about everything he's saying, really look for what excites you. And when that comes up, use a second brain to, to pursue that with all your heart.So yeah, that's those are my quotes. So does anyone else have, of course they want to share.Speaker 2: [00:28:35] Let's see. I want to know what you do with the quotes. swyx: [00:28:38] Right now I'm Speaker 2: [00:28:39] having to use the lowest them. Cause they're just, they're somebody else's words now. So I just want to know where they go when you were tagged as a quote, or do you add journal boards?  preference tots underneath it, like you explained them swyx: [00:28:53] to us.They would be eventually quoted somewhere in one of my blog posts. That's my action. Or with tweeted. But I tried to tweet all the stuff. That's my words. Whereas if it's a blog yeah. That's Speaker 2: [00:29:02] exactly why I poured a war. That's why I would put my and perspective, on the need.And are maybe trying to see what question they're trying to answer. swyx: [00:29:10] Yeah. Yep. Sure, exactly. Okay. There's some conversation going on there. Does anyone want to share quotes? Okay. Emma D says I really like "productivity is for people with no leverage". Whoa. Who said that? Was it Tiago? Yeah, I think so. I think there Speaker 3: [00:29:24] was in the last or second swyx: [00:29:25] to last session.Yeah. Okay. I missed that. That's that's fire, man. I got nothing else to say apart from yeah. Good job. I'm stealing that one. Okay. Who else? Guy says guy, he went, why you, when you come on and then explain what your quote is. I started Speaker 3: [00:29:41] your, I've been following your practice of collecting quotes for my session.So first of all, thank you for the inspiration. I think it's really helpful to focus my thoughts, but one of the quotes that resonated was the purpose of this second brain. And Dave, you were hinting at it before as well. Like why are we doing this? And I, and Tiago mentioned it a little bit in the Q and a for this week.He said that you can use your second brain to be a better citizen, family member and human. And a lot of times we may use our second brain to collect these internet points in quotes. It doesn't really, it's like a, in a video game. It's nice. It doesn't really do anything. The purpose should be something bigger than yourself.And when you have that kind of purpose, it makes things a little bit easier and better to be of service to others that resonated with me. swyx: [00:30:22] That's really great. Yeah. Yeah, that's true. I'm very, I'm definitely easily gamified by internet points, but I know that there's more important things out there.Yeah. Glen says regarding meditation, it's rather the opposite of detaching. It's coming into closer harmony with the actuality of the experience. Whoa, whose audio Shante.John Glenn. What's the context? Speaker 2: [00:30:43] Adia. Shanti is a Rotter popular now swyx: [00:30:47] a meditation teacher. I think it's mainly popular in the states are well known, but he's also one of the few  legit teachers. swyx: [00:30:57] Got it. Cool. Awesome. Yeah, I think there's a place for both. But definitely at work I try to do the more detached and stoic thing.And then in my personal stuff I definitely live in the moment more. Alright. That's it for our featured quotes? I was, I didn't have actually much else to talk about I haven't done this yet, we all have homework and there's still homework today which is to fill out the second brain snapshot thing and get access to second brain habits.I think habits are just like trending in general. If there's one thing that's probably not, there's only lightly touched on is habits here. And of course, James Clear owns that one. I'm curious and curious if if you all have have actually done this, I didn't have thoughts on habits that you're trying to develop.But think that's definitely one of those things where.  Everything here that's in second brain is more or less conscious. And it's a  step-change approach every single time. Whereas habits are much more focused on what James clear says, like being 1% better every single day and being automatic, they point that you don't think about it.Part of that is definitely being having your identity change to, towards being someone who does the habit without even thinking rather than having a, be some heavy lifts, like you don't even count it as work anymore. So that's something I really appreciate with with the habit faction of the productivity group type.Okay. Yeah, I was just going to open up for discussion before, before we leave. And that was definitely, I was going to share all the slides. I think we have all the sights in slide five sorry. We have all the slides in zoom. I was also going to offer my discord.I usually run a pay discord. But I'm just going to share it with everyone here, if, as a thank you for coming along if you want to, continue the conversation. I have a small group of people who talk about this stuff and we share our work and we learned in public and we talk about just, all sorts of stuff.It's more coding related. But you're all welcome to join because you've been through this journey with me. And, and this is discord, so not everyone's on this cord and I understand that, but I'm in discord. It's it's a nice place to hang out throughout the day. Q&A: Denys on Learning in Public in YouTube [00:32:47] Okay. Yeah, I'm just going to open it up for general questions and answers or if anyone has a question that has a takeaway that they want to share about this course how they've changed in, in, in their perspective.Speaker 4: [00:32:58] Hi at first I wanted to publicly thank Sean for letting me use his learn in public posts. I used it to send to my newsletter subscribers about some thoughts I was having around learning in public so I could get feedback from them.And then I could actually do a public blog post on it. And when I discovered, when I sent it to my newsletter, subscribers is their idea of learning in public was gathering information and discussing it with other people. It really wasn't like producing work. So I need a different term for it, for my field.It's not, I, so it's given me something to noodle about, and it's just interesting. How things don't always translate the way you think they're going to translate. And then the one thing I learned in doing this course, I have this thing about always wanting to do everything, right?There's one best way to do it, and I'm going to figure out the way to do it and I'm going to do it right. And then I'm going to be super effective and productive or something. And what I got from the mentor sessions is each mentor took the BSAP course materials and really customized it for what they needed to produce, what they wanted to make in the world.And so Like you Sean were talking about you know, podcasts and blog posts and a newsletter. And I was like, that was awesome. And then I go to Ali and Elizabeth's session and they during YouTube videos and they're like, yeah, I don't do any of this other stuff. I just like, I use like these two pieces and this is what I use.And I don't worry about that. No, I don't worry about doing habits. I just do what I feel like, no, I don't do a routine. I just do whatever. I feel like I have energy for that day. Like, they're just like complete opposite of like a lot of other people. So it was really helpful cause it's just like, yeah, there's like no way to mess this up.There's here's a bunch of tools you can use them how you want. Pick what you need. This is how it works together. Don't get obsessed about, you know, notion or Rome or, you know, whatever, like just, you know, make life easier for yourself here. Here's an invitation, you know, and I was like, oh, this is so much such a relief, such a relief.I I've had a good time then implementing pieces of this in making my YouTube videos. And now I have a clear vision of what I want to do with it and how to keep adding onto it without punishing myself and trying to set up this really rigid structure. swyx: [00:35:23] So, yeah, it's is that your primary, medium? I actually don't know.Is it, is it, is your YouTube connected to P ancestors Speaker 4: [00:35:33] podcast page the high swyx: [00:35:35] CAS? I'm still not used to video podcasts. This is awesome. Speaker 4: [00:35:38] Okay. Well, I started, I said the podcast started with doing like interviews with people. And then this last season, I thought I'd make it more a narrative and actually do the work in public.Right. And like, you know, but I do have interviews on there with archivists and librarians and historians and authors and stuff like that. That was the first season. And. They're just like audio without the video component. And I can't believe you're going to watch this. Oh my goodness. Of course, swyx: [00:36:09] you're doing more.You are more on YouTube than I am. I'm just, I'm just messing around. Speaker 4: [00:36:13] I am so excited. I now have a hundred subscribers and I am like, oh yeah, I hit a hundred this weekend. And what's funny is in the statistics, like when YouTube shows you the statistics, like I know like people watched like 26 hours of my videos, like in the last week.Right. But like I have a hundred subscribers, right. Like I know how many people have watched and you know, it's really funny. So it is that 1% like that are actually interacting and commenting. So swyx: [00:36:45] it is, it is. That's why, that's why I think there's. That's what, that's the rule for general audiences? Because they don't necessarily have to have anything to say.But if the response rates are much higher, if you have a conversation with someone actively in that field, right. Which is why I always wanted to try to push people towards you know, picking what others put down in a sense of like, who else is doing this work? Who else can you bounce the energy off of so that you're, you're, you're both pushing yourself in, in, in new ways.So, so that's great. Thanks. Thanks so much for sharing. Yep. No, Speaker 4: [00:37:14] you're free to watch my videos. Now. I'm used to hearing myself talk now I'm watching myself so I can handle it. But that's the hardest part. swyx: [00:37:22] The imperfection piece, like this is, this is an ideal, right? Like, particularly cause you know, Tiago has to has the model, his behavior.We shouldn't, we shouldn't, we shouldn't think that we all have to do it exactly like he does. Because we all, we don't all teach building a second brain. We have other contexts as well. So I definitely view it as like a menu where you just pick off the stuff that you like. I really like para I really like the capture tool toolkit.I think 12 favorite fibers. The 12 number is bullshit. Yeah, Speaker 4: [00:37:52] I do too. I did seven cause then I had one for each day of the week that I could like pick up and look at, you know, and kind of unit one. When I journal in the morning, I could look, you know, so yeah. But yeah, I. Be a mentor in the next session.Oh, absolutely not now. There's swyx: [00:38:08] I think it, I think it really, Speaker 4: [00:38:11] this is all the stuff I don't use with this. Wonderful. Maybe I'll maybe I'll have more done, but I swyx: [00:38:18] don't know. Well, I mean, if you, if you just see like how disorganized I am, like you're, you're, you're doing fine. Speaker 4: [00:38:24] Beautiful though. I, I really love it.It made me like re I only subscribed for a few weeks, but it it, it inspired me to be more I don't know what the word is. I guess it's vulnerability or just sharing in my newsletter part. So rather than just saying, oh, here's the latest podcast, here's the latest blog post, you know, and, you know, a couple of nice things.So it was just like, oh, I'm just going to dump. And just like, just really talk to people. Like I'm actually talking to somebody on the other end of this email versus, you know what I mean? Yeah, yeah. swyx: [00:38:54] Right, right. To your friends, right. Your friend, and, you know, make a, a letter to your friend would be like, you know, like here's, here's, what's going on in my life.And then here's some other, like, so recently what I've done, just, just to show people I forget, what's the CK thing. Oh Speaker 4: [00:39:09] God. Like I just moved my oldest daughter into her first apartment. Right. So like, you know, like talking about that a little bit, it's like, oh, you use, I can use convert kit swyx: [00:39:19] kit too.It's awesome. Yeah. I reluctantly use it. There's so many bugs. Oh, it's not Speaker 4: [00:39:23] as bad as MailChimp. That thing is awful swyx: [00:39:26] booking software, as you see all the bugs and you're like, I could fix that, but I can't. Speaker 4: [00:39:30] Oh, I do have to tell you something funny. Cause I used to script to edit my videos. And when you switch like the temporal switch or whatever, but the the transcription transcribed, like the automatic transcription instead of Denise Allen, it calls me Sid Sydney salad.swyx: [00:39:45] That's bad. It's Speaker 4: [00:39:47] really funny. No, it cracks me up. I put it on Instagram. I was like, oh, I didn't say just scripted it. I, you know, I wasn't going to say it, but it was just like my transcriber's like Sydney salad. This is Sydney salad swyx: [00:39:59] with PAs. I don't know if anyone else uses district, but you can train it.You can, you can train it. Yeah. Speaker 4: [00:40:05] I noticed that. Yeah. You've looked into it every week. I learned something new and descript to make my life easier because then at least once a week they update the software. So they're constantly like, Hey, restart it, restart it. Can you restart it again? We added more updates.I'm like stop. And they add like new swyx: [00:40:21] buttons. Oh, there we go. Yep. Right there.Yep. Every time. Well, they're, you know, they're hard for your, for your money? No, Speaker 4: [00:40:32] no, it's a great product. I, swyx: [00:40:34] i, I wanted to show people like so the, the way I do my newsletter now is I don't just drop the link. I tell you why, why. My pitch for you reading it. And then if you're not going to read it, I'm going to tell you the, the, the punchline anyway.So I don't know. I'm just like innovating. I'm just like messing around with it. Cause I don't know if this helps people or not, but it's just to kind of let it out. I would want, so that's, that's just, that's just my only guideline. So yeah, too Speaker 2: [00:41:00] pitchy, swyx: [00:41:00] just give me a link is what Speaker 2: [00:41:03] it's it's too salesy or too pitchy.Just giving me a link. Yeah. Well, I, I, I like a description and a little bit of kind of what's in it before you click. swyx: [00:41:13] Yeah, exactly. Like I just, like, I want to do things that are different from everything else I'm seeing out there. So that's my only thing. It's just like, don't even do Speaker 2: [00:41:22] that Speaker 4: [00:41:22] the same way and there's no other, there's no other genealogists doing what I'm doing.There's nobody yet. No, I'm it. I'm the only one doing this format of podcasts. There's two guys that do like a. I'm just going to say the boomer show. I'm sorry. They're just like two older guys and they're just talking, you know, and it's fun and it's, it's horrible, but it's just, it's, you know, swyx: [00:41:44] if you like, if you like storytelling, have you, have you come across them off Speaker 4: [00:41:47] the moth?No. Oh no. I mean, my kids listened to it Speaker 2: [00:41:52] and handling, Speaker 4: [00:41:53] oh wait, let me, let me write this down. Hold Speaker 2: [00:41:58] on. She's a great book called everybody writes and she has a newsletter. She has a newsletter, which she writes as a letter to you. So it's not, and I know you started doing the same thing. It's a real newsletter.We're real content. That's kind of, it's completely separate. It's nearly like a blog post and an email, but it's really, really good. And she sends it on the Sunday. Speaker 4: [00:42:21] Oh, let's do that. Okay. I've been using the, do you know the story grid format from who's the guy that wrote to do the work, the guy that works with him?swyx: [00:42:33] I have no idea. Speaker 4: [00:42:36] Yes. I don't know where my book is. Yeah. You know, the S the story grid. I use that book somewhere. The whole idea of conflict and the, the number of beats per minute. I don't have it down at all, but I'm like, I, it was one of those things. Like I could either wait till I get it perfect.Practicing it on my own, or I could just start producing episodes and people will. Yes, the story grid book. That's, it's fantastic for developing nurse narrative storytelling. swyx: [00:43:09] Okay. That's awesome. Yeah. Wow. Okay. Well, thanks for sharing. Oh, I was just going to finish the thought with if you find a really good story to tell you might want to go on the math and then tell it because they, they really, they really like good stories and you, I'm sure you have a ton.I have a Speaker 4: [00:43:27] ton. I'm doing gene genealogy research. Yeah. I have a swyx: [00:43:31] ton. Cool. I'm gonna, let's see, let's see what they did. Q&A: Meryl Johnston on Learning in Public [00:43:34] A bunch of, a bunch of people commenting. I want to answer some questions. Meryl Johnston says, what about working in public? That's actually a title of a book that someone who has, has built but that's, that's more on open source.But yeah, it's, it's absolutely a thing building in public working public producing in public Speaker 3: [00:43:48] was suggesting that I'll just quickly jump in. I was suggesting that for Dennis, when she was saying that the public term didn't resonate with her group, you are suggesting a different name for that. Yeah.I came across working in public. Cause as a concept before I, before I heard of your concept, Swyx with the learning in public. So I've done the work in public before with public podcasts to share accountability of what I'm working on. But I like the framing of the learning in public. Yeah. That's something that I've actually taken away from, from the, from these courses, trying to get things out there earlier, even if I'm learning, if it's something that I'm learning about and trying to think through and making my own knowledge face more public.So that's actually something, an outcome that I really am happy about with the course that I got my own notion, my personal blog page up using notion as part that was one of my intermediate packet tasks. That's awesome.swyx: [00:44:46] Yeah. I like the framing of learning because if you just come across like that, no one can get angry at you for them.If you've got stuff wrong, then then you, even your strongest critics can just become your, your teachers, right? Like if you, if you just listen to what they're trying to say, some people get really offended when, when you get things in their domain wrong and you just go like, yeah, I'm just, I'm just learning this thing.And, and, and listen with an open mind. I think, I think you can learn something from almost everybody. So that's, that's something I, I, I prefer the term learning rather than building or working, but they're all in the same vein, which is, you know, do, do more put stuff out earlier and get more feedback.Are there so congrats on doing that. Okay, awesome. Thanks Merrill. Let's see, Dave Dave says, I think it could help giving members of the same, the group, same guidance, guidance on how you see effective learning. Maybe share your process with them. I'm not sure is that, that address to be Speaker 2: [00:45:38] no, that was the Denise. That was both the name. I think the name is somewhat important, but I think actual guidance on helping frame things. Cause I think we have the idea of airway is the best way. And also theater people who are doing it, not your way will think their way is the best way on thing. You're going to lead by example and say, this is how I do it this way.And this is why it's so good. And this is why it's so helpful, kind of, you know, dangled the carrot in front of them.The Resistance and Gratitude Journaling [00:46:04] swyx: [00:46:04] Cool. Very cool. Steven Pressfield is also known for the war of art which I feel like it would be a travesty not to mention that because it's, as one of the most cited books for pushing through the resistance that I feel often you know, so I have a commitment to myself to publish one blog post a week.And today I did it. Literally sometimes I get unblocked and then sometimes I feel the resistance and I don't push out anything in between May 28th and June 7th. I didn't, I didn't write anything. So I did technically miss a week. But I just, I pushed out the one I knew I could deliver today just for this group, essentially.That, that I thought like, yeah. Okay. I felt guilty about last week having poor internet issues. So I just wrote up what I was going to say anyway. But yeah, War of Art, really great for identifying the resistance and saying like, it's a, it's something that everyone, everybody deals with.Okay. Dave, Dave has a screenshot here. I don't know what the screenshot says. Quick to open. All right. Am I going to regret opening this, Dave? All right. You want to talk through this? What is this? Speaker 2: [00:47:02] You have some brilliant. If it was like, like a side profile in a year or something was like, I'm in the room.This is at the end of my newsletter. That's going out later on today. So I just thought it was quite relevant to share what we were talking about. Derek could have, you know, actually I'm panting people and that's what I'm trying to do. And that's what I'm trying to encourage. And that's kind of prior to the forum, I thought I'm going to put on the bottom of my newsletters is people that have inspired me or given me a voice or helped me out.I'm going to try to actually kind of those people as well to mention them. swyx: [00:47:35] Yeah. Yeah. That's really, that's really great. Yeah. So I think a gratitude practice is really helpful, particularly for just like enjoying life in, in Just, I think sometimes when we feel down, when we don't, we don't necessarily remember how, how lucky we are sometimes.So having a gratitude journal like that can be, can be really helpful. It's like Speaker 2: [00:47:53] you wrote this newsletter today. It really is. You're talking about gratitude minors that are starting to put technology on how I went on the tour and looked at old famine houses in Ireland from the 18th century on how technology back then was a blacksmith and a forage and a hammer and how we're.So, you know, we've luxury of kind of multinational media company of 20 years ago. We've more reached than they data right now from our laptop. And I was talking about how we needed to kind of be grateful and actually shared it with the world as well. This is so strange. It's like take a screenshot to my machine today.swyx: [00:48:32] Well, I mean, I I'm saying it based off of your prompt, so I did have something to go off of. Don't Just Write Essays: Remove Resistance [00:48:37]Oh, I should mention for those people who are starting on new blondes you might get caught in this. I I'm currently in this trap, so I'll, I'll show you something I'm struggling with right now, which is that everything I write is basically an essay.Some of them are very high. A very high impact. So for example, this was a very, this was a very highly traffic blog posts of mine. And people expect quite a lot out of it. But some of them are just tutorials, like how to do X and it's just my notes for myself. So I think, I think there's, there should be some kind of hierarchy in your, in your blogs.If you're setting up a blog of like something, that's an essay, something that's a tutorial or something, that's a note. So I don't think I necessarily do this very well. But I want it to give you an idea that like having some kind of separation of like, okay, these are essays. I don't have to put these out constantly, but notes are very low bar that I don't have to be a big deal.They can just be like a three you three sentence thing. And, and that's something that I see, I see coming up a lot in, in other people's work. So I think I may have covered this, but I just want to cover it again. Who's the guy that does five years. I care. There we go. This guy I may have talked about this, but a lot of these tiles are just like PIL, and then you just kind of block this here and that's, that's, that's an intermediate packet, right?Because that's a, that's a reusable thing that you can you can come back and tie up into a bigger blog post, or just use that as a reference for yourself. So that's, that's one form of Tio. The other one I did not cover in previous sessions is Nikita Boulevard. If there's, if there's a proper Russian speaker here, let me know.But this is, he has his own Wiki, so he just throws in like, okay, I'm interested in writing writing prompts. Great. And it's just, it's just updated over time, you know? I'm gonna, I'm gonna drop the link here so that you can see it. Glen says, it looks like he's using dead. John. I think he's using GitBook maybe then John's the, the trading tool.I'm not sure, but like having a place essentially where it's not a big deal to drop a piece of information and store it somewhere. And this is a public second brain, essentially. Right? I really like this compared to what I have. I just have a bunch of messages. And I feel restricted. I feel restricted.I feel the resistance, you know, like every, like, AF especially after I have a good one, then the next one has to top it and I, and I never do. So then I just stopped writing for two weeks. So set yourself up so that you don't Yeah, fall into this trap, essentially because I'm facing it right now. And  it's a real problem that I'm dealing with.So I like this, I like this approach. I like the TIL approach. And just any other way, which in which you can unblock itself from, from publishing something out there that doesn't have to be a big deal. Okay. Okay. I'll give you one more example and then I'll shut up, which is this, these CSS-Tricks has been doing this a lot again, so I, you know, I'm very developer focused, but here, this blog post is one paragraph.Sorry. No, well, it it's, it's riffing off of someone else's blog posts. Let me, let me see if I can find a better example for you. Cause I don't think maybe I can just find his work. Speaker 2: [00:51:32] I know what you're talking about, but do you like swyx: [00:51:34] those posts? Well, he's, he's adding his commentary, you know, that's that's it it's it's it doesn't have to be a big deal.So maybe you don't, maybe you don't like it just cause like it's, it's, it's so minor. But it's actually substantial part Speaker 2: [00:51:46] of the behind CSS tricks that, that I find the value is to go and look for something. And then I learned that their article, I would be thinking, great, I'm going to get what I've used to.I'm going to get to swyx: [00:51:56] detail in here, look at this, like it's someone else's blog posts and he's just taking the most relevant parts. And then it says link to the blog posts. So it's a form of progressive summarization, but it's a blog post for him. But like, Hey, you know, he agrees. That's why he's quoting it.Speaker 2: [00:52:12] Well, I do agree with that, that if it can be as short as possible card is too much of that going to influence I'm writing a blog, it has to be at least 800 awards swyx: [00:52:23] know, I'll ask you what Speaker 2: [00:52:23] SEO bullshit swyx: [00:52:25] stuff. Yeah, exactly, exactly. So I really like this. I really like this idea of like, just removing resistance, you know, it doesn't, it's not about this format.It's not about my format or whatever, but just if you feel resistance like I don't Speaker 2: [00:52:38] think for people to start note though, I think for people starting now, you need to be cautious that this is not a shortcut to publishing more and more, and you haven't given it that time to kind of marinade in your consciousness as well.Three Strikes Rule [00:52:51]swyx: [00:52:51] Yeah. So yeah, th I would say, I would say to something on the order of like, that's why, that's why I have the three strikes rule. Right. Something, I, I definitely think about a lot in terms of like the first time you come across, the first time you come across something, you've just heard about it.So you don't have that much of an opinion. The second time you've started to explain it, but you also found it useful to, to explain the second time and the third time you have enough of a context to start writing about it. So I find, I find this very helpful for moving that, that diamond leftwards because there are natural positions for the diamond to be all, all the way shifted to the right this diamond the code diamond, right?Like the natural position is to be all the way here. We need to, we need to find ways to move it all the way, all the way left as much as possible to, to try to convert more. Okay. So, IP says 35 principles post. You got it coming up. I do have a search on my site. Okay. So, yeah. All right. All right.Guy Margalith on Fear and Your Second Brain [00:53:40]So I'm gonna, I'm gonna leave it there in terms of like the content that I have. But I wanted to leave some room for a guy since you're, since guys here. Not to put you on the spot again, but like, people love no last time you took over, what, what do you normally cover in your session?Yeah, I just recap Speaker 3: [00:53:55] yours actually. No, I mean only partially joking. I I've gotten such wonderful content today from you and also from others, Denise in particular. So thank you for that. I'm actually going to quote you. I hope you don't mind Denise in my session tomorrow. For me it's tomorrow, I don't know for others.So I would say the, the one big takeaway I got from your sessions and from Tiago sessions and from taking the course again and teaching it is something that's been really bugging me about my second brain. And I couldn't really articulate it as clearly until this until probably this week. There was a, in the premium Q and a, for those who are in the premium option for building a second brain Tiago had, well, one of the, I think one of the students also had a fantastic quote and I'm going to piece it in the chat here because it really resonated with me.And here I found it and just bear with me for one second. While I pasted in here, the student was Andrea Ames and she said she was talking about fear, fear, and your second brain. And for me, this really resonated you're talking about the resistance a bit. Swyx and for me it's that resistance is fear b

One of the big challenges that many software companies face is how to overcome the cold-start problem. That's when a software company needs customer data to optimize its AI solutions or to even just get them to work. That can be tricky because depending on the predictive model their solution uses, it could take weeks or even months to collect enough data from any new customer they onboard. In this episode, Jon Prial talks with Mahmoud Arram, the Co-founder and CTO of Bluecore, the leading retail marketing platform specializing in email. Find out how the Georgian Impact team partnered with Bluecore and used differential privacy to help it solve its cold-start problem. You'll Hear About: - The cold-start problem that many SaaS companies face - How Bluecore used differential privacy to eliminate the problem - The benefits using differential privacy brought to Bluecore and its customers - Bluecore's partnership with the Georgian Impact team and the results they got working together Access the show notes here: http://bit.ly/2HUObpl