Podcasts about webchat

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Best podcasts about webchat

Latest podcast episodes about webchat

Hacker Public Radio
HPR4197: After 5 years away, OggCamp is back in 2024!

Hacker Public Radio

Play Episode Listen Later Sep 3, 2024


Ken interviews Gary Williams about rebooting the OggCamp meetuphttps://oggcamp.org/ After 5 years away, OggCamp is back in 2024! Want to talk on our scheduled track? CfP is now open! OggCamp Tickets are now available! Visit tickets to find out more and secure your place. We're at The Manchester Conference Centre in the Pendulum Hotel near Piccadilly Station the weekend of October 12th and 13th 2024. STAY IN TOUCH Follow us on Mastodon, Bluesky, Twitter or Facebook and we'll update you with any important news. There is also a Telegram group, an IRC channel (also available via WebChat), a Matrix Room and a Discord Server.

Lively Minds, the UK Mental Health Podcast
S3E1 - The film & TV industry and mental health, with Rupert Jones-Lee

Lively Minds, the UK Mental Health Podcast

Play Episode Listen Later Jul 5, 2024 29:22


In 2022, a survey revealed that only 11% of people working in the UK's film and TV sectors considered the industry to be a mentally healthy place to work.As the latest iteration of the “Looking Glass” survey is launched, we speak with Rupert Jones-Lee, Head of Research and Impact at the Film & TV Charity, about the mental health challenges faced by those in the film and TV industry.We talk about the reasons behind these mental health struggles, the measures currently being implemented to address them, and the further actions needed to create a healthier work environment.Do you work in the screen sector? You can complete the latest Looking Glass Survey by clicking here.Other links:If anyone has questions about the survey they can email research@filmtvcharity.org.ukLink to the Looking Glass 2022 report: https://filmtvcharity.org.uk/research-impact/reports/looking-glass-22-report/Charity website: https://filmtvcharity.org.ukThe Film & TV Charity's 24 hour support line is 0800 054 0000. Webchat and email can be reached via https://filmtvcharity.org.uk/get-support/24-hour-support-line/Whole Picture Toolkit: https://filmtvcharity.org.uk/get-support/support-for-organisations/the-whole-picture-toolkit/Content WarningThere is a brief reference to statistics around suicidal ideation.Follow @livelymindspod on X, Facebook, Instagram, LinkedIn and more at https://www.bio.link/livelymindsPlease note that this show does not constitute medical advice and is not a replacement for seeking professional help. You can find our more about the show and get signposting to support on our website anyamedia.net/livelyminds

It Can't Just Be Me
23: Coming out as a teenager? With Riyadh Khalaf

It Can't Just Be Me

Play Episode Listen Later Nov 22, 2023 47:21


Come on into this episode where we're talking all about coming out as a teenager.    In the studio with Anna, we have the inspiring LGBTQ+ advocate, author, TV presenter and celebrity-masterchef, Riyadh Khalaf.  Riyadh's challenging, but incredibly powerful, story of coming out as a teenager to his then Irish Catholic mother and Iraqi Muslim father, means he has much wisdom to pass on to our listener today. Our dilemma is from a listener struggling to come out to her parents, whilst also dealing with grief over losing the only family member who knew she was gay and who was a great support to her.  Alongside Riyadh, we have best-selling author and much-loved psychotherapist, Owen O'Kane. Owen not only generously shares his expertise but also has his own coming out story to share, having come to terms with his sexuality while training to be a priest.  Anna, Riyadh and Owen have a conversation filled with warmth, laughter, pain and joy where they offer concrete advice to our listener on finding connection and acceptance, chosen families, bringing shame out into the light and, throughout it all, finding your courage.    While this episode is an inspiring listen, it does mention self-harm, suicide and a non-consensual sexual encounter. So please approach the episode with care.  If you or someone you love has been affected by any of the topics covered in this episode, help is available.  The NHS website contains guidance on how to access mental health support, and lists other helpful resources. https://www.nhs.uk/mental-health/ The Samaritans also provide a safe space to call 24 hours a day at 116 123.  The 24/7 Rape & Sexual Abuse Support Line run by Rape Crisis England & Wales offers support to anyone of any gender aged 16+ in England and Wales who has experienced any form of unwanted sexual behaviour. Webchat is available via the website at https://rapecrisis.org.uk, or you can call them at 0808 500 2222.  Rape Crisis Scotland provides support for Scottish listeners via their website http://www.rapecrisisscotland.org.uk or via a call to 0808 801 03 02 Finally, the LGBT Foundation offers a range of services, support and information to lesbian, gay, bi and trans people. Phone: 0345 3 30 30 30 (Daily 10am-10pm) https://lgbt.foundation — Have questions about sex? Divorce? Motherhood? Menopause? Mental health? With no topic off limits, Anna's here to prove that whatever you're going through, it's not just you. If you have a dilemma you'd like unpacked, visit itcantjustbeme.co.uk and record a voice note. Or tell Anna all about it in an email to itcantjustbeme@podimo.com This podcast contains adult themes that may not be suitable for children. Listener caution is advised. Please note that advice given on this podcast is not intended to replace the input of a trained professional. If you've been affected by anything raised in this episode and want extra support, we encourage you to reach out to your general practitioner or an accredited professional. From Podimo & Mags Creative  Producers: Laura Williams and Christy Callaway-Gale Editor: Pulama Kaufman Theme music: Kit Milsom  Executive Producers for Podimo: Jake Chudnow and Matt White Follow @itcantjustbemepod and @podimo_uk on Instagram for weekly updates

Wednesday Breakfast
Failed Logging Methods to Protect Endangered Gliders, Senate Inquiry into Missing & Murdered Women, Acceptance & Respond to Vulnerability, Awareness of Autism

Wednesday Breakfast

Play Episode Listen Later Apr 4, 2023


Headlines//  We hear from Sue McKinnon from Kinglake Friends of the Forest about the state logging company Vic Forests, and their logging methods which failed to protect threatened species of gliders. Vic Forests were brought to court by conservation groups, Kinglake Friends of the Forest and Environmental East Gippsland, who won the case last year. However, more needs to be done to make sure that the Victorian government is phasing out logging. (This interview was conducted by Eiddwenn Jeffrey and first aired on Earth Matters on 5th March 2023)  Catch Earth Matters every Sunday from 11 am to 11.30 am.   Trigger Warning: Please note the segment below discuss stories of violence and murder against Indigenous women. Please take care.  Grace speaks to a Munanjahli and South Sea Islander woman Chelsea Watego, Professor of Indigenous Health and Executive Director of Carumba Institute at the Queensland University of Technology, about the Senate inquiry into missing and murdered Indigenous women, and the lack of inaction and silence towards it.    Beth Matthews from 3CR's Radical Philosophy programme speaks to Marina McCoy, Professor of Philosophy at Boston College, Massachusetts, about an aspect of human experience that we often shy away from — vulnerability. Why it is important to accept our vulnerability and what is the best way to respond to vulnerability? (This was an edited extract of the conversation played and first aired on 3CR Radical Philosophy on 4th February.)  Catch Radical Philosophy every Saturday from 1 pm to 1.30 pm.   April is Autism Awareness Month and across the next few weeks, we'll be speaking to autistic people about their lived experiences in work, education and life. We begin the series today with our first guest, Professor Sandra Thom-Jones, author of the book - Growing In To Autism. Professor Thom-Jones is the Pro Vice-Chancellor (Research Impact) at Australian Catholic University. She also leads the Autism research program at ACU and is a passionate advocate for the full inclusion of autistic people in education, employment and all aspects of society. For more information, go to: amaze.org.au Autism Connect - National Autism Helpline 1300 308 699/ Webchat www.amaze.org.au/autismconnect    Music Something to Believe in by Mo'ju Will the Circle be Unbroken by The Neville Brothers 

School for Healthcare Entrepreneurs by Emitrr
Embracing Holistic Models of Medicine in Healthcare

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Feb 17, 2023 30:13


About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com About Ashley Meet Ashley Wynn-Grimes, a black female entrepreneur and registered nurse from Baltimore, Maryland, with over 12 years of nursing experience. She's the Founder of Cannabis Nursing Solutions, LLC, and the author of "Stigmatized" and "Asa's Medicine", a children's book. Ashley is dedicated to empowering patients and nursing professionals with impactful medical programs that promote diverse representation and increased resiliency. Her work in Maryland has trail-blazed non-traditional cannabis patient care programs, offering standardized approaches to dispensing cannabis for nursing professionals and children in school settings. With a Bachelor's of Science in Nursing and a Master's Degree in Nurse Education from Towson University, Ashley is an accomplished professional. She was chosen for the Baltimore Business Journal Leaders in Health Care in 2021, and is certified in Professional Development, as well as being a certified Lean Six Sigma Black Belt.

School for Healthcare Entrepreneurs by Emitrr
Spreading the reach of genetic counselling through technology

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Feb 3, 2023 33:14


About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com About Andrew McCarty Andrew McCarty is a highly experienced genetic counselor and successful business owner with a deep-seated commitment to improving access to genetic information. His interest in genetics began at a young age of 7 and has since dedicated his career to providing equal access to genetic services through the use of innovative technology and clinical models. He founded Clover Genetics, an organization aimed at providing a comprehensive and personalized experience for individuals seeking diagnosis, preventative care, or answers related to genetics.

School for Healthcare Entrepreneurs by Emitrr
In conversation with David Paul about how the Healthcare Industry can leverage an entrepreneurial mindset and technology to deliver better patient care.

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Jan 27, 2023 34:01


About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com. About David David is a highly experienced and dynamic executive leader in the healthcare industry with over 26 years of knowledge and expertise as a radiologist and as the CEO at Hodgeman County Health Center. David is an ethical and energetic leader with a talent for envisioning and realizing successful results in challenging situations. He believes that technology and entrepreneurship can together address the challenges in healthcare and help improve patient care.

School for Healthcare Entrepreneurs by Emitrr
How to set up and grow a successful virtual healthcare practice? In conversation with Sara Makin, CEO of Makin Wellness, a leading tele-mental health company in Pennsylvania

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Dec 16, 2022 40:42


About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com About Sara Sara Makin is the founder and CEO of Makin Wellness, a leading tele-mental health company in Pennsylvania. Since establishing the company in 2017, Makin Wellness has become the fastest-growing and privately-owned tele-mental health company in the state, with a proven track record of success in mental health. Under Sara's leadership, the company has helped millions of people heal and become happier through their mission to transform mental health to make it more approachable. Sara has received widespread recognition for her work in the field of virtual mental healthcare, including being named amongst top 100 healthcare leaders in 2019 and an empowering woman in philanthropy in 2018. She has also been featured in numerous media outlets and is a three-time Amazon best-selling author. Through the podcast Sara talks about her journey of setting up a virtual tele mental health office and her objective of expanding her reach and supporting effective and evidence based counselling.

The Battle Plan Marketing Podcast
12 Benefits Of Using Live WebChat On Your Website - BPMP #117

The Battle Plan Marketing Podcast

Play Episode Listen Later Dec 14, 2022 9:39


Today we're going to talk about 12 benefits of using live Webchat on your website.Are your getting all the potential leads from your website traffic?Over 45% of consumers expect live chat on your website. - Forrester ResearchWebchat is quickly becoming the number one preferred method of contact for prospects on your website who have questions. - JD Power & AssociatesSo let's look at the 12 benefits live Webchat offers your company and what is even meant by live Webchat.You can learn more at https://bizboosterapp.com/webchatFor more podcast episodes, visitwww.battleplan-marketing.com/podcast/Battle Plan Marketing®Next-Level Marketing for ContractorsAnalysis - Strategy - Growthhttps://battleplan-marketing.com/LinkedInhttps://linkedin.com/company/battleplan-marketing

Il Web Marketing Facile  - I segreti del Digital Marketing
#79 - Aumentare le vendite attraverso il conversational commerce

Il Web Marketing Facile - I segreti del Digital Marketing

Play Episode Listen Later Oct 10, 2022 12:55


Integrare le chat nella strategia web aziendale è fondamentale per rispondere ad una necessità sempre più pressante dei consumatori che vogliono entrare in contatto con il brand.Il metodo più veloce per ottenere risposte a dubbi e curiosità per il cliente è sicuramente la chat se è disponibile.#chat #chatbot #chatnelsito #conversationalcommerce

Life After Addiction And Indictment
Hear How Daniel Went From $0 To a $100,000 Wedding Video Company

Life After Addiction And Indictment

Play Episode Listen Later Jul 11, 2022 34:10


Daniel Hess is a filmmaker and writer from Baltimore, Maryland. Born with a condition known as aortic valve stenosis, Daniel found an early calling in the catharsis of creativity. He lost his cousin/best friend to cystic fibrosis when he was 10 and ever since has felt a deeper calling in life. Over the years, Daniel has produced numerous award-winning short films and self-published two books (Just a Boy Blaming Himself and Focus Puller - his debut novel). In January 2022, Daniel underwent successful open heart surgery to correct his birth defect. Currently, he is associate producing his first feature film and shopping two completed feature film scripts as well as working on his next book.Daniels Book - Focus PullerFocus Puller offers an insight into one man's life over a span of decades, as he faces questions about life: family, relationships, sexuality, commitment, health/well-being and the choices we make. The non-linear and flashback sequence highlights the value of the seemingly small experiences of life and also reflects the imperfect nature of life experience. The book invites readers to think about their own lives; whether the oftentimes observations of others “through a lens” is ever applied to the self, and our own journey and life experiences.Grab a copy now:https://amzn.to/3Qn7wDDIf you like what you hear please write a 5 Star review on apple podcast here: https://apple.co/357l9ko

Life After Addiction And Indictment
Dr. Vic Manzo - Learn The Secret To Get The Life You Want That They Don't Want You To Know About That Propelled Dr. Vic To a Successful Life

Life After Addiction And Indictment

Play Episode Listen Later Jul 4, 2022 62:04


Dr. Vic is a former Certified Pediatric Chiropractor who has become a business mindset coach. He is the author of 3 books, the most recent, "Decoding The Matrix," which is coming out May 31st, 2022.     Dr. Vic is the creator and owner of The Mindful Experiment Podcast which has been ranked in the top 1% of podcasts globally from ListenNotes.com. He has a unique and diverse background that allows him to help his clients become more whole and lead a more fulfilled life through leveraging one's own minds and reframing one's mindsets.  If you like what you hear and find value in this podcast please write a 5 Star review on apple podcast here: https://apple.co/357l9ko

Life After Addiction And Indictment
Carrie Schell - Are You A Grey Drinker? Carrie Schell Shares How Covid Isolation Affected Her Drinking.

Life After Addiction And Indictment

Play Episode Listen Later Jun 27, 2022 37:48


Carrie has been immersed in health and wellness since beginning her career as a licenced midwife twenty-five years ago.  Her career has evolved over the years with her doctorate studies, work as a health consultant, physical activity practitioner and yogi.  Carrie's involvement in addiction recovery spans decades.  Her passion for recovery, physical activity, nature and yoga merged in her role as Director of Health and Wellness at a residential addiction recovery facility where she developed a unique and highly successful recovery program rooted in yoga, physical activity and meditation.  Carrie has been invited to speak at addiction conferences around the world, sharing the evidence and research supporting her approach to recovery.  Carrie is excited to be launching her new book, The Grey Drinkers Reset:  a 4 week journey to wellness, a follow-up to her first book, Yoga Recovery…a mind, body, spirit journey to welless, and its accompanying yoga dvd and guided meditation cd.  Carrie has lead workshops at yoga conferences and festivals throughout North America.  An innovator in her field, she has developed physical literacy programs for schools to help improve the physical and mental wellness of children and youth.  She is presently launching Moral Compass Therapy, for veterans suffering from PTSD.   Carrie believes in a mind, body, spirit approach to wellness and recovery as evidenced in both her personal and professional life, seeking to reconnect others to the Divine source of love in the Universe.If you like what you hear and find value in this podcast please write a 5 Star review on apple podcast here: https://apple.co/357l9ko

Life After Addiction And Indictment
Josie Warren - Overcoming the Voice Inside Your Head

Life After Addiction And Indictment

Play Episode Listen Later Jun 20, 2022 37:26


Josie is an autoimmune and mental health expert. She developed alcoholism, anxiety/depression, and was suicidal in her adolescence. After struggling for years with her mind and behaviors, Josie has completely resolved all her addiction and mental health issues. She is now a responsible social drinker and is emotionally at peace. She is a businesswoman and uses her experience with addiction and her past challenges to help individuals emotionally heal as she has. She enjoys road trips, birdwatching, camping, and hiking in her beautiful home state of Colorado. She is thankful for the gift of her past and lives in gratitude.If you like what you hear please write a 5 Star review on apple podcast here: https://apple.co/357l9ko

Life After Addiction And Indictment
Starting My Business Saved My Life

Life After Addiction And Indictment

Play Episode Listen Later Jun 13, 2022 33:59


Robert Lowdon is an internationally published commercial photographer. He specializes in industrial, architectural, and landscape photography. Robert has more than 10 years of experience running his business Robert Lowdon Photography and over 20 years of experience as a photographer. His clients include some of the largest industrial companies in the world, and many of the leading construction companies in Canada.Robert Lowdon is a commercial photographer based in Toronto, Canada. He grew up in a tiny town in the middle of Canada. He is now an internationally published photographer working with some of the largest companies in the world.   Robert brings a unique style and fresh ideas to his work. He believes in creating photographs that draw the viewer in. His work is big and bold. Vibrant colors dominate his vision.   He has picked a career that allows him to live a life far from ordinary. Whether he is riding trains, on the top of skyscrapers or photographing some of the most beautiful places on the planet Robert's work is far from ordinary.   Robert's work is a commitment to living a full life. After struggles with alcoholism at a younger age Robert has committed to living a full free life. Now over 10 years sober Robert gets to live a life he feels lucky to still have.   Robert has found success in business by changing the definition of what a photography company must be. He has been able to successfully merge systems and processes from other sectors, running a lean organization that grows year over year. He feels it is important to recognize the contributions of past photographers while making the sector sustainable for the future   Areas of Expertise: Photography, Photography Education -teaching on a college level, Small Business, Photography equipment, Drones.   Areas of Knowledge: Marketing, Advertising, SEO, Web Development, Film / Video, Industry, Architecture, Construction, Travel – Recreational & Business, Nature, National Parks   Areas of Competency: Public Speaking, Networking, Millennial – can speak to generation, Work from Home, Unconventional careers, Credit Cards, Finance, Travel Points, Ecology / Environment, Technology, Addiction.If you like what you hear please write a 5 Star review on apple podcast here: https://apple.co/357l9ko

ResumoCast | Segunda Temporada
T3#109 O Poder da Conveniencia Omnichannel no Atendimento

ResumoCast | Segunda Temporada

Play Episode Listen Later May 30, 2022 33:28


A transformação digital já ocorreu. As empresas que ainda não entenderam isso estão fadadas, infelizmente, a um futuro incerto e nada promissor. Mais do que direcionar os leitores para que consigam implantar a cultura de inovação com foco no comportamento do novo consumidor, este livro tem como principal objetivo mostrar que é possível unificar os principais canais de comunicação (WhatsApp, Facebook Messenger, Microsoft Teams, Webchat, SMS e Voz), o melhor da IA (Inteligência Artificial) para automação de processos (workforce automation) e o acolhimento do atendimento humano para proporcionar conveniência a quem atende e a quem é atendido. Compre essa e outras obras na loja do ResumoCast lá na Amazon https://www.resumocast.com.br/amazon Sabia que você pode entrar no Clube do Livro do ResumoCast e debater esse e outros grandes livros junto em um grupo de leitores empreendedores? Saiba mais em https://www.resumocast.com.br/apoiase Entre para o Clube do Livro: https://www.resumocast.com.br/apoiase

Island Minds
Series 1 Final - Featuring Michael Mullin

Island Minds

Play Episode Listen Later Apr 4, 2022 58:22


Hannah chats with Michael Mullin about his experience with Mental Ill-health and his journey as a student Mental Health nurse. Suggested links and contacts: The Samaritans - 116 123 -24/7 / https://www.samaritans.org Campaign Against Living Miserably (CALM) - 0800 58 58 58 – 5pm to midnight every day / Webchat service available Papyrus - for people under 35 - 0800 068 41 41 – 9am to midnight every day / Text 07860 039967 / pat@papyrus-uk.org SOS Silence of Suicide– 0300 1020 505 – 4pm to midnight every day / support@sossilenceofsuicide.org SANEline - 0300 304 7000 National Suicide Prevention Helpline UK - 0800 689 5652 The Mix, if you're under 25 - 0808 808 4994, 3pm-midnight everyday NHS - https://www.nhs.uk/mental-health/ See acast.com/privacy for privacy and opt-out information.

Walk-Ins Welcome
Ep. 20: Communicating with Patients Through Webchat

Walk-Ins Welcome

Play Episode Listen Later Mar 30, 2022 27:24


Are you offering every channel of communication to your future and current patients? Is having a webchat directly on your site on the list? We talk about the different types of web chat available (We talk about 5 today!) and give you names of vendors we have used in the past with success. There are even companies out that will even take over the entire conversation and simply book patients into the queue for you. Learn all about this and more in this episode of Walk-Ins Welcome! Have a question or a story we should feature as an episode? Email us at hello@urgentcaremarketingpros.com Intro/Outro Music by Devin Smith https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ Stay connected with Urgent Care Marketing Pros! https://urgentcaremarketingpros.com/ Facebook: https://www.facebook.com/urgentcaremarketers Instagram: https://www.instagram.com/urgentcaremarketingpros/ LinkedIn: https://www.linkedin.com/company/urgent-care-marketing-pros YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

School for Healthcare Entrepreneurs by Emitrr
Why orthodontic practices should embrace automation to enhance marketing operations. In conversation with Dean Steinman, President of Ortho Marketing.

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Mar 9, 2022 29:49


About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com About Dean Dean Steinman is the President and founder of Ortho Marketing, one of the leading Orthodontic and Dental Marketing Consulting and Marketing agencies in the industry. With over 25 years of marketing experience and starting several agencies, Dean has always embraced technology and creates new opportunities for clients. Dean started Ortho Marketing over 12 years ago and in that time has helped hundreds of Orthodontists and Dental professionals with their marketing needs. Ortho Marketing is one of the leading Orthodontic and Dental marketing and consulting agencies in the industry.

School for Healthcare Entrepreneurs by Emitrr
Why healthcare businesses should keep technology at the forefront of business operations? In conversation with Dr. Edward Zuckerberg

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Dec 8, 2021 65:10


About Edward Edward J. Zuckerberg, D.D.S.,F.A.G.D. is a 1978 Graduate of NYU College of Dentistry. He owned his own practices in Brooklyn and Dobbs Ferry, NY from 1979-2013 and has always been an early adopter of technology, introducing his first PC in the office in 1986 and completely fully networking his home-based office with broadband access in 1996. Dr. Zuckerberg's early adoption of technologies including digital radiography, CAD/CAM & creation of a paperless office caught the attention of Industry leaders who enlisted him to lecture, write articles and beta test new technologies. The advanced technology in the home helped launch his son, Mark's, the founder of Facebook, interest in computers. About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com

School for Healthcare Entrepreneurs by Emitrr
How to use Account Based Marketing to leverage partnerships in the healthcare industry. In conversation with Cole Field, Director of Strategy at GroMo Agency

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Nov 26, 2021 32:36


About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com About Cole Cole is a Partner and Director of Strategy at the GroMo Agency. GroMo is a different kind of consultancy that helps ambitious leaders find better ways to grow their brand and business. Every brand is unique, your marketing strategy should be too. That means constant progression, despite what stands in your way. It's getting ahead by being proactive and maximizing your lead by knowing what's next. If you're seeking next-level digital marketing expertise – partner with our team of innovative problem-solvers and let's GRO together.

School for Healthcare Entrepreneurs by Emitrr
A lesson for ranking through organic search, inorganic search and map listings with Patrik Connole, Director of Organic Marketing at Oozle Media

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Nov 16, 2021 36:28


About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com About Patrik When people speak Oozle Media's Organic Marketing Director's name, Patrik Connole, you get the feeling as if you just tossed the perfect disc in a game of high-intensity ultimate frisbee. Patrik's SEO strategies for Oozle's clients can be likened to increasing rankings when a frisbee is tossed for a game-winning enzone diving catch that made it past multiple defenders. The feelings of a perfect throw and catch would be the same when his clients outrank their competition with technical SEO, solid content strategies and a great reputation online to attract that targeted lead. When Patrik, a Brigham Young University graduate, isn't winning at SEO, he's literally winning while playing and coaching Brigham Young University's ultimate frisbee club team while his amazing wife and two adorable kids cheer him on.

School for Healthcare Entrepreneurs by Emitrr
New patient generation and reputation building for medical practices via digital search marketing. In conversation with Isaac Rau, CEO of Proactive SEO Solutions

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Nov 1, 2021 33:19


About Isaac Isaac Rau is the CEO of Proactive SEO Solutions, a leading online marketing agency in California. About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com

School for Healthcare Entrepreneurs by Emitrr
Should healthcare businesses think about renting space or owning space on the web? The in's and out's of SEO and SEM with Aaron Levenstadt, CEO of Pedestal search.

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Oct 19, 2021 40:20


About Aaron Aaron is the CEO and Founder of Pedestal Search. Prior to founding Pedestal Search, Aaron worked at Google at the company's headquarters in Mountain View, California. At Google, he worked on the core organic search, paid search, and Google Analytics products, which equipped him with extensive knowledge of the mechanisms driving Google's algorithm and other Internet Search Engines. Aaron completed his degree in Political and Data Science from Stanford University. His focus in statistical and data modelling at Stanford has given him an unparalleled data-driven approach to digital and search engine marketing. About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com

Based on a True Story
Based on a True Story: Interview with Dr. Leonard Tau

Based on a True Story

Play Episode Listen Later Oct 13, 2021 34:45


The Harris & Ward team sits down with Dr. Len Tau of Birdeye to discuss review marketing, and its pivotal impact in small business marketing strategy. Learn how to channel your consumer audience to do the marketing for you. Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye everyday to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.

Startup Insider
Nach mehreren Pivots zum gelungenen Exit – MessengerPeople wird Teil von Sinch

Startup Insider

Play Episode Listen Later Oct 7, 2021 33:19


In unserer Nachmittagsfolge begrüßen wir heute Franz Buchenberger, CEO von MessengerPeople und sprechen über den gelungenen Exit des Messaging-Startups aus München. MessengerPeople bietet eine SaaS-Lösung für Messengerkommunikation, wodurch Firmen über WhatsApp, Facebook Messenger, Instagram Messaging, Apple Business Chat, Telegram, Viber, Notify und Webchat mit Kundinnen und Kunden reden können. Nun hat die schwedische Firma Sinch das Startup übernommen und legte hierfür ganze 48 Millionen Euro hin. Das Unternehmen mit Sitz in Stockholm verbindet Unternehmen mit Kundinnen und Kunden weltweit über Mobile Messaging, Sprach- und Video-Telefonie. Die Cloud-Kommunikationsplattform ermöglicht es Firmen, jedes Mobiltelefon zu erreichen. Der Großteil des Geldes – 33,6 Millionen Euro – sollen direkt an MessengerPeople gegangen sein und die restlichen 14,4 Millionen Euro in neue Sinch-Aktien. Die Gründe für den Kauf und die Integration von MessengerPeople sind Cross-Sales, aber auch eine beschleunigte geografische Expansion und die Produktintegration mit den Kommunikations-APIs von Sinch plus der zugehörigen Sinch-Anwendungen, heißt es vom Unternehmen. In dem Interview geht es zum einen um den Exit, aber auch wie es überhaupt zu der gelungenen Übernahme kam, da MessengerPeople 2015 mit einem ganz anderen Ansatz startete und viele Pivots überwinden musste.

School for Healthcare Entrepreneurs by Emitrr
The importance of organizational development and employee engagement in healthcare services. In conversation with Audrey Lang of San Diego Humane Society

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Aug 31, 2021 34:33


About Audrey Audrey is the Sr. Vice President of Organizational Development at At San Diego Humane Society where she leads the critical work associated with process improvement, employee engagement and building the capacity of the organization to meet its strategic goals and mission. Lang has held several leadership roles for nonprofit organizations, including COO/SVP for American Humane and Director of Org Development for the Chicago Department of Public Health. About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com

School for Healthcare Entrepreneurs by Emitrr
The Role of a CMO at a DSO and how to take a community first approach for your DSO.

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Aug 26, 2021 42:16


About Amber Amber is the CMO at Community Dental Partners. As CMO, Amber and her team play a pivotal role within the CDP organization, showcasing the brand's unique vision to attract and retain patients, providing support to other departments, and helping clinicians meet their patients' needs. She firmly believes that people are our greatest asset and that by surrounding yourself with great people, you'll inevitably get great results. As a single mom and strong female leader, she's passionate about helping other women identify and develop their own leadership strengths. About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com

School for Healthcare Entrepreneurs by Emitrr
All you need to know about Marketing your dental practice with the help of an agency partner - In conversation with Angela Byrnes.

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Aug 12, 2021 26:29


Angela is the director of client services at Roadside Dental Marketing. She has over 30 years of experience in the dental industry. As the Director of Client Services, a featured guest speaker, and a leadership team member at Roadside Dental Marketing, Angela helps propel the branding and marketing of dental offices to new heights. About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com

School for Healthcare Entrepreneurs by Emitrr
The importance of relationship building in your Eyecare business. Conversation with Shai Oliver, Director of Marketing at Eyesouth Partners

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Jul 30, 2021 40:32


About Shai Shai serves as Director of Marketing for EyeSouth Partners. Her area of focus is cultivating B2B relationships between EyeSouth affiliate practices and the offices that refer. Shai has experience in operations, sales, and marketing. She is driven by a need to provide a positive impact for the medical practices that she serves. About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com

School for Healthcare Entrepreneurs by Emitrr
The benefits of partnering with a DSO like Dental Care Alliance. In conversation with James Nick, CRO at DCA and David Pegg, CDO at DCA.

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Jul 30, 2021 52:12


About James and David James P. Nick joined Dental Care Alliance in March 2018 as Chief Revenue Officer. In this role, James oversees multiple support functions that help ensure growth for DCA's affiliated practices – marketing, analytics, and insurance contracting & management. James holds a Bachelor of Business Administration degree in Actuarial Science from the University of Wisconsin and a Masters of Business Administration Degree in Healthcare Management from St. Norbert College David leads development for Dental Care Alliance, an industry-leading dental service organization, with a thoughtful and partnership-focused growth strategy to expand the number of dental offices it supports through mergers, affiliations, equity partnerships and de novo opportunities. Mr. Pegg has more than twenty years of experience as an investor and advisor in the healthcare services industry. He started his private equity career with MVP Capital Partners in Philadelphia; and, prior to DCA he was a partner with Enhanced Equity Funds in New York. About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com

School for Healthcare Entrepreneurs by Emitrr
Want to be a better operations leader at your eye care practice? Learn it from Sharon Brown, Ophthalmic Consultants of Boston

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Jul 28, 2021 59:32


About Sharon Sharon is the Director at Ophthalmic Consultants of Boston. She's been with them for over 25 years now. About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com

Monetization Nation Podcast
140. 10 Content Marketing Strategies to Up Our Content Game

Monetization Nation Podcast

Play Episode Listen Later Jun 24, 2021 21:13


  Welcome back to another episode with Ali Schwanke. In the last episode, we talked about taking the path of the most resistance along with Ali's entrepreneurial journey, B2B vs B2C content marketing, and quick wins. In today's episode, we'll discuss why content marketing is so powerful and Ali's tips for successful content marketing.   Why is content marketing so powerful?   Content marketing equips customers with the power to make what they feel is their own buying decision. Ali gave an example through real estate and buying a car. She said, “I was never a home buyer in the days when you didn't have access to the MLS listings. I was never a home buyer where I had to go to the office and have someone sit down and put house offerings in front of me. I've always been in the age where I go online, and I look at the neighborhood that I want, and the realtor to me just feels like a person that I have to go through to get to the house.”    “Content marketing is the same way. Every industry now feels like that. I can go buy a car, but how much do I know what I'm doing when I buy that car? That's where content comes in. So if I feel like you've educated me to the point where I feel like I know enough that . . . I'm not being tricked or duped in the sales process, then I'm [going to] have a good buying experience, and that's what content facilitates.”   Top Content Marketing Strategies   Here are some of Ali's top content marketing strategies.     Focus on Thought Leadership or Search-Driven Blogging     Ali was working with a company that was doing strategic planning. They were writing articles that were very interesting to their audience, but they weren't getting much traffic from a search engine perspective. Ali said, “The tip that I often tell people is there are two different types of blogging. Most companies don't know that they're actually doing one or the other, and they don't really know what camp they're in and why.”   Ali explained that a search-driven or SEO-driven headline for a blog might say, “5 Ways to Optimize Your LinkedIn Profile.” To find this blog post, someone might type in “how do I optimize my LinkedIn profile” and that blog would come up as an answer.    In contrast, Ali said the thought leadership version of that title might be “5 Ways You Bombed Your Last Interview Because Your LinkedIn Profile Sucks.” She explained, “No one's gonna search for why your LinkedIn profile sucks, but they might stumble upon that on social or if that's in an email newsletter.” When they do, they're going to ask, “Did I really bomb that interview because my LinkedIn profile is so awful?” and then read the article.   “When it comes to deploying written content you have to understand which camp you're in because each one of those has different strategies.” Ali told the company she was working with that “the only way they're going to get more traffic with sexy thought leadership-driven content is to find other audiences to leverage.”     Be Consistent     To get into the baseball Hall of Fame, a player's average needs to be about .300, which is three out of 10 bats. If you think about it, that's not very high. But it is the consistency of showing up to play the game that matters.    “I think a lot of times,” Ali said, “companies or marketing directors will look for the home run type of content, saying, ‘The last few blogs that we wrote didn't go over really well,' but some of the success of what you're going to see is simply by showing up every single week.”   In addition, she said, “When you stop publishing content, people start asking questions. And when people ask questions and you're not there to answer the questions, they make up their own stories.”     Focus on the Customer     In order for us to have content success, we need to use the words our customers use and write about the things they face—not the things we want to talk about. “There's this Venn diagram of . . . the things the customer cares about and . . . the things that your product or service can solve for them.”    “Where those two meet together is where your content should be, because if it's not if you write just about what they're having problems with, you'll get a lot of traffic and not a lot of conversions. If you just write about what your product is you [won't get] a lot of traffic.”   “Those two together are the hard part because sometimes the CEO or the product team will say we should write about this, and the marketing team has to be able to say, this is where we stay if you want content marketing to actually pay off.”     Promote, Promote, Promote     Ali said, “It is equally important to promote as it is to create.” She explained, “If you were going to err on the side of consistency and you can't keep up with every week, I would much rather see you publish a one really great piece of content a month and promote the heck out of it. That means your one piece of content might be a really great guide, a really good blog post, or [a] really good video, and it's reshared on social, it's put over on Medium, it's shared over on Buzzsumo, it's put out as an infographic, etc. You've repurposed it and reshared it so that you have all of this kind of groundswell. It's not just like a new thing every week.”     Customize Our Webchat     Webchat can be complicated. “If you have a software company or a solution that has more of a self-guided journey [for the customer] to [make a] purchase, there is a need for a chat to be part of that. But I see too many companies that have a one-size-fits-all chat solution like, ‘hey, here I am, chat with me,' whereas chats are really supposed to be the place where you think ahead of the questions that someone would have relative to the information that they're viewing.”   For example, if someone's on a software company's pricing page, the chat might say, “Do you have any questions about pricing?” Ali said, “Those [customized chats] are typically things you need to develop from looking at your analytics, looking at what people are asking you, [and] using that data side to really inform the creative. But chat is powerful. . . . You don't need to throw it on every page of your website.”     Have a Customer-Centric Marketing Strategy     A customer-centric marketing strategy assumes that we're going to find out what's most important in the customer's mind. Sometimes we assume we know a lot about our audience. For example, we might ask customers, “how did you hear about us?” They might respond with “a friend told me” or something like that.    But what if we asked, “what was happening in your life at the time that you found our solution?” They might say they just moved or got married or the license expired for the software they were using before. With this kind of question, we can understand what's happening in our customers' lives and find out how to help them better.     Repurpose Content     Ali had a client who sells services to dealerships do some original research. “One of our clients had done a research report, which is a powerful strategy, but it's one that's definitely a lot more uphill than it is downhill.”   “They surveyed everybody there in the dealership . . . and came out with some findings and actually created this . . . [about] 30-page report. Out of it, they produced infographics, produced videos, [and] were able to link it to case studies.”    Ali said, “What that created is this evergreen opportunity to get mentions and guest publications and raise the level of their thought leadership. It's been continually producing leads for them since we created it. So I think back to that idea of [how] one powerful piece of content has paid dividends, [and] all of their blog content then is being derived from this one piece. So it's really powerful when you do it the right way.”     Use Content as a Relationship Builder     Ali has another client who is producing a podcast as a way to build relationships in their industry. She compared it to real estate, saying, “If you're a real estate agent, and you know that title companies, lawyers, attorneys, estate planners, [etc.] they all work with people who may need new house options for buying and selling.”    “So in a sense,” she continued, “what they're doing is creating a podcast for those folks to build a relationship. So they're using the podcast as a relationship-building tool to then drive them into the funnel to learn more about what their company does. So I think content can also be a really good relationship builder, as well as a content engine.”     Be Creative to Make B2B Video Marketing More Interesting     We might be thinking how do we make B2B video marketing less boring? Well, Ali gave us some examples and ideas.    She described a company that did a video explaining the concept of video marketing. “They were comparing it to baking a cake,” she said. “And it was so well done, and so I think it sticks with me to this day because it was using an analogy that everyone is familiar with.”   We can lean on popular concepts or pop culture and have fun with our videos. We can also study things from other industries like documentaries or shows and movies that seem like they would be boring and see how they made them exciting.     Bridge the Creative and Analytical     Ali described two groups in marketing. The first might say, “I'm just gonna pitch really crazy ideas and see if the client likes them.” And the second might say, “I use data to make decisions, and there is little room for creativity. I have to do what the data tells me.”    “I firmly believe there's an intersection between the two of those,” Ali said. She gave an example of going after the search “how to monetize my business.”    “Let's say that it's dominated already by companies that have really good content. So, you could either attack it from a, ‘I'm going to make much better content than them,' and better is going to mean an emphasis on better questions, [going] further in-depth, [having] visuals, [etc.]. Or [saying], ‘What are the other ways I could attack this from a data perspective? It looks like they're not ranking over on YouTube, or they don't have any content on social [media] about this.' So using that analytical mind to find the gaps that you can dig into. And then the creative pieces: ‘How do I not only answer that question but I also entertain them?'”   “Look at what's happening outside your industry. Don't look for examples in your industry. Go see what's happening. . . . I'm sure there's a lot that you can learn from looking at what's happening in manufacturing and how they do it on Nickelodeon that you could pull into your creative process to really bridge that gap.”   Key Takeaways   Thank you so much Ali for sharing your stories and knowledge with us today. Here are some of my key takeaways from this episode:   Content marketing allows customers to be informed about their purchase decisions. Choose to focus on thought leadership or search-driven blogging, so we can know how to promote our content. Be consistent. Sometimes showing up to play the game is the most important thing with content. In our content, we should focus on what the customer cares about and how our product or service can help them with that. Regardless of how much content we're putting out, we need to make sure we promote, promote, promote. Our web chat should be tailored to the specific pages it's on; it doesn't need to be on every page of our website. To understand what's happening in our customers' lives and find out how to help them better, we should have a customer-centric marketing strategy. We can make good use of our content by repurposing it. We can use our content to build relationships with our audience. B2B video marketing can be fun and creative when we draw on popular concepts, pop culture, and more. Use both data and creativity to inform our content marketing decisions.   Connect with Ali   If you enjoyed this interview and want to learn more about Ali or connect with her, you can find her on LinkedIn or Twitter. You can also check out Hubspot Hacks on YouTube or visit her website, SimpleStat.com.    Want to be a Better Digital Monetizer?   Did you like today's episode? Then please follow these channels to receive free digital monetization content:   Get a free Monetization Assessment of your business Subscribe to the free Monetization eMagazine. Subscribe to the Monetization Nation YouTube channel. Subscribe to the Monetization Nation podcast on Apple Podcast, Google Podcasts, Spotify, or Stitcher.  Follow Monetization Nation on Instagram and Twitter.   Share Your Story  Have you used any of these content marketing strategies? If so, how did it go? Please join our private Monetization Nation Facebook group and share your insights with other digital monetizers.   Read at: https://monetizationnation.com/blog/140-10-content-marketing-strategies-to-up-our-content-game/ 

The Nifty Thrifty Dentists
Episode 193: SMS Advertising 101 - Podium Inc.

The Nifty Thrifty Dentists

Play Episode Listen Later Jun 16, 2021 30:20


NOTES:   Currently helping over 90,000 businesses boost their reputation and attract patients with SMS advertising, Podium is coming out with additional features and pushing the envelope… Here are a few:Webchat: a lead generator tool that gives anyone who is visiting your website the opportunity to have a two-way conversation with your dental practice.Revenue Generating Partner: Podium payments provide a patient with a link, via text, to offer a convenient way for them to pay for their treatment. And it's all in one hub, speeding up an otherwise tedious and off-putting process of going through third-party services or portals.Cost-efficient: Social media campaigns can cost you dollars per click. Podium is only 10 cents per send with FLAT rates at 1.99% and 15 cents per transaction.Note: it's illegal to send out promotional texts without an opt-in. But, that said, Podium has at least eight different touchpoints to collect consent from customers and get their permission to be sent promotional texts.   NIFTY DEAL:   $400 Amazon Gift Card if you sign up by the end of JuneIf you're currently a client, you'll get a $200 Amazon Gift Card if you add campaigns.Text Shannon at 801-979-8096 or email her at Blake@podium.com if you're interested.

Broccoli Book Club
In The Dream House

Broccoli Book Club

Play Episode Listen Later Jun 2, 2021 40:46


This episode contains strong language. In The Dream House is a memoir and a diary-like account from author Carmen Maria Machado (https://twitter.com/carmenmmachado), in which she highlights her volatile experiences of a toxic relationship with an unnamed woman. Publisher Hamza Jahanzeb (https://twitter.com/hamzajahanzeb) and Creative Director at Broccoli, Hana Walker-Brown (https://twitter.com/HWalker_Brown) discuss the gripping tale with our host Diyora (https://twitter.com/thediyora). In next month's book club we'll be discussing ‘Eating Animals' by Jonathan Safran Foer, so get reading now and send in your thoughts and comments via voice-note to voicenotes@broccolicontent.com Don't forget to share the podcast and join the conversation using the #BroccoliBookClub. And if you liked what you heard why not leave a review on your favourite podcast app. RESOURCES: The National Domestic Abuse Helpline, run by Refuge Free and confidential helpline. Phone: 0808 2000 247 (24 hours a day) Galop Hate crime, domestic abuse and sexual violence support service for LGBT+ people Helpline: 0800 999 5428 (Monday-Friday, 10am-5pm / Wednesday & Thursday, 10am-8pm) Website: http://www.galop.org.uk Respect Advice line for men experiencing domestic abuse Phone: 0808 8010327 (Monday-Wednesday, 9am-8pm / Thursday-Friday, 9am-5pm) Website: https://mensadviceline.org.uk/contact-us/ (Webchat available Wednesday-Friday, 10-11am and 3-4pm)

School for Healthcare Entrepreneurs by Emitrr
Sommer Aweidah from Ethos Veterinary Health shares what it takes to build a fast growing brand in the veterinary industry!

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later May 28, 2021 56:39


About Sommer As Creative Marketing Director for Ethos Veterinary Health, Sommer is responsible for developing and ensuring a continuous evolution of the Ethos Veterinary Health brand, through digital media and content creation. Sommer joined the network named InTown Veterinary Group in 2006 as Director of Marketing, and shepherd the brand through 15 years of change, in the organization, the veterinary industry, and to a much greater extent, marketing itself. About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com

School for Healthcare Entrepreneurs by Emitrr
Learn more about the role of CFO at a DSO. In conversation with Ken Kaufman from Community Dental Partners.

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later May 18, 2021 38:24


About Ken Ken Kaufman received an undergraduate degree in business from BYU and an MBA from the University of Georgia in entrepreneurship and finance. He has been in the dental industry since 2006. He was the President/CFO of the NOMAD handheld X-ray business and led the sale of that business to the Kavo Kerr Group. Since the beginning of 2016, Ken has served as the CFO of Community Dental Partners, a DSO supporting more than 70 locations About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com

School for Healthcare Entrepreneurs by Emitrr
Culture, teams, patient experience and all the right things you need to focus on while building a great healthcare brand, without raising private equity. In conversation with Steve Broughton.

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Apr 26, 2021 47:15


About Dr. Steve Broughton Dr Steve Broughton is the CEO and Founder of Light Dental Studios. He started his business as a small private dental practice with 6 staff. It has grown today to just under 50 dentists and specialists working out of 17 locations and a staff of over 250. They have grown every year they have been in business including during the pandemic and have been named on the INC 5000 for the past 4 consecutive years as one of the fastest-growing companies in America. About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com

The ROI Online Podcast
[FF] Maddy Martin on Using Digital Marketing to Thrive in Business: The ROI Online Podcast Ep. 118

The ROI Online Podcast

Play Episode Listen Later Apr 23, 2021 39:40 Transcription Available


Does your business have the proper answering service? Nowadays people shop and do basically everything online so you better make sure your online customer service is really good for your business to excel. On this Feature Friday episode of the ROI Online Podcast, Steve talks with Maddy Martin, VP of Marketing at Smith.ai about answering services and how to use them best in your business. Maddy has an Inbound Marketing background and is currently the VP of Marketing for Smith.ai–a company that combines live agents and AI to provide superior virtual receptionist and intake services to small businesses. Under her marketing lead, she took the company to 7-figures in sales. Some of her specialties are Marketing vision, strategy, development, and execution.If you have a small business and don't really have any time to answer questions and social media messages you're probably in need of something like Smith.ai, which can help you professionally answer your business calls, chats, texts, and social messages—without adding more to your plate.Among other things, Maddy and Steve discussed:Maddys' backgroundSmith.ai and all its benefitsWhat an answering service is and does for your businessThe cost of an answering serviceWhat  webchat services areWays to improve a chat-based customer serviceWhat you should know about your sales supportYou can learn more about Maddy here:Follow Maddy on LinkedInYou can learn more about Smith.ai here:https://smith.ai/Send them an EmailWe have a surprise for you!Use our affiliate LINK to get $100 off your first month of service for both calls and chats on Smith.ai!Read the books mentioned in this podcast:The Golden Toilet by Steve BrownThinking of starting your own podcast? Buzzsprout's secure and reliable posting allows you to publish podcasts online. Buzzsprout also includes full iTunes support, HTML5 players, show statistics, and WordPress plugins. Get started using this link to receive a $20 Amazon gift card and to help support our show!Support the show (https://cash.app/$stevemfbrown)

School for Healthcare Entrepreneurs by Emitrr
How to grow a healthcare business from 1M to 10M by providing comprehensive care under a single roof. In conversation with Dr. Dwight Peccora of Fort Bent Dental.

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Apr 15, 2021 48:54


About Dwight Dwight Peccora graduate from UT School of Dentistry in 2010 and partnered at the existing Fort Bend Dental in Missouri City, Texas (southwest side of Houston, Texas). Over the last 6 years, Dwight has developed one mega practice in Missouri City of 10,000 square feet (which includes a CE facility), with three other locations throughout the Houston, Texas area to bring about access to this level of care for the Greater Houston area. He has taken the original Fort Bend Dental from $1.7 million to just surpassing $10 million among all locations as they onboard their 4th location this winter in the “hub and spoke model” of practices. About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com

School for Healthcare Entrepreneurs by Emitrr
The creation of a new animal health company. A conversation with Covetrus Chief Transformation Officer - Tim Ludlow!

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Apr 15, 2021 42:07


About Tim Tim is a widely experienced executive with deep understanding of public company, private company and international businesses and, most recently, is at a venture and private equity-owned portfolio company. A "hands-on" executive, Tim enjoys building businesses with thoughtful and prudent financial management. Most recently he led the integration and transformation of a new $4bn public company. About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com

School for Healthcare Entrepreneurs by Emitrr
How to create a healthcare organisation by working closely with your customers (patients and practices) and innovating along the journey! In conversation with Justin Jory of Light Wave Dental.

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Apr 5, 2021 42:49


About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com About Justin Justin Jory oversees all aspects of the operations of Light Wave Dental. After spending a decade investing in high-growth companies on behalf of investment firms (Mercato Partners, Leucadia, and Bank of America), Justin founded Light Wave to solve the problems surfacing in the dental industry. Justin obtained a JD/MBA and BA in Philosophy from Brigham Young University.

School for Healthcare Entrepreneurs by Emitrr
The good and the not so good - Impact of COVID on Healthcare! In conversation with Dr. MJ Hanlon!

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Mar 26, 2021 41:37


About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com About Dr. Hanlon Dr. Mary Jane Hanlon started her career in dentistry at 14 years old working in an orthodontist office. She first earned her R.D.H. from Forsyth School of Dental Hygiene in 1982 and her D.M.D. from Tufts Dental School in 1997. She then achieved an MBA from Suffolk University in 2012. Currently, she is the Associate Dean of Clinical Affairs at Tufts University School of Dental Medicine and the President of the Massachusetts Dental Society. During the pandemic she created two websites to help support her students: a podcast called the “Women in Dentistry Podcast” on iTunes in order to feature outstanding female dental professionals who serve as role models to the dental community with the goal of inspiring the students she serves and the New Dentist Symposium – An Affiliate of the Seattle Study Club as a way of exposing students to a higher level of content and learning for her students.

School for Healthcare Entrepreneurs by Emitrr
How to rethink patient experience and provide white glove treatment to patients. A conversation with Alex Duncan of Spa Creek Health.

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Mar 23, 2021 33:13


About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com About Alex Alex Duncan graduated from Johns Hopkins University in 2013, looking to get into the business side of healthcare. After joining an unsuccessful startup in 2014, he co-founded Spa Creek in 2015. After serving as the company's Vice President, he took over as CEO in 2019.

School for Healthcare Entrepreneurs by Emitrr
The importance of patient experience and why you need to focus on it before patient acquisition? In conversation with Paul Gruensfelder of Eastern Dental Management.

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Mar 3, 2021 39:18


About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com About Paul Paul Gruensfelder is an award-winning, experienced leader with 10+ years in marketing and advertising. Through his roles, he has managed teams of varying levels, conceptualized and carried out multi-million dollar campaigns and under his leadership, has increased company revenue and overall performance. With a strong focus on ROI and analytics, Paul is strategic in his marketing efforts and keeps his finger on the pulse of new marketing solutions, applications and platforms and remains proficient in their use.

School for Healthcare Entrepreneurs by Emitrr
What's missing in your Hygiene operations? How to maximize your hygiene business? A Podcast with Misty Mattingly of Sage Dental

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Mar 3, 2021 46:46


About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business, and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com About Misty Misty is a motivated, solutions-driven executive overseeing Clinical and Business Operations within the Healthcare industry. Misty is a clinical leader with 17+ years' experience improving patient retention and performance. She is acutely accustomed to providing high-quality leadership and support across a range of initiatives including the development, implementation, and evaluation of strategic business plans focused on sustainable growth. Misty ensures the achievement of demanding targets and corporate objectives by using cost-effective strategies and methodologies for improving overall operations.

School for Healthcare Entrepreneurs by Emitrr
What Do You Need to Change in Your DSO's Marketing Approach? The Importance of Relationship Building. In Conversation with Allison Howard from Hero Practice Services

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Feb 23, 2021 41:51


About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com About Allison Allison has a graduate degree in Public Health Research and Education from Emory University School of Public Health in Atlanta, GA. After graduation, she began her career at Emory University conducting research on barriers to access to care for children supported by state insurance in Georgia. She later went on to study the epidemiology of AIDS in Alabama and nosocomial TB infections at the University of Alabama School of Public Health in Birmingham, AL. Allison began her dental marketing career at Children's Dental Center of Atlanta. When the practice was sold to Dentistry for children in 2011, she went on to help create D4C Dental Brands DSO and was head of marketing there until 2019. In 2019, Allison joined Hero Practice Services as Marketing Director where she continues to work today.

The Panic Years
2: Darling, I (might) (not) want to have your baby. With Daisy Buchanan.

The Panic Years

Play Episode Listen Later Feb 12, 2021 38:55


This week I spoke to the brilliant writer, broadcaster and author, Daisy Buchanan from her home in Margate. We discussed everything from Daisy's decision to be child free to the emotional intensity of supermarkets, love, guilt, pride, family and her apparently insatiable appetite for lamb. As well as a funny, honest and open woman, Daisy is also an incredibly thoughtful and analytical writer whose work I have been enjoying for years. Her latest novel Insatiable: A love story for hungry girls, is published by Little Brown and is out now. Follow Daisy at @NotRollerGirl https://twitter.com/NotRollergirl on Twitter and @TheDaisyBee https://www.instagram.com/thedaisybee/?hl=en on Instagram. I also had the pleasure of speaking to Simone Bose; a Relationship Counsellor at Relate who is also in private practice, about how best to talk to the people you love about whether or not you want to have a baby. Relate (relate.org.uk) provides relationship counselling to couples, families and individuals. They are currently working online – by webcam, Webchat and on the phone. Via relatehub they are also offering FREE 30 minute WebChats with Relationships and Wellbeing Advisors to anyone aged 18+ who is living in England and affected by the COVID-19 pandemic. Find out more at relate.org.uk/relatehub and follow Simone at @simoneboseuk https://twitter.com/simoneboseuk on Twitter.

School for Healthcare Entrepreneurs by Emitrr
How to be a successful leader and manage teams across your dental offices. A Podcast with Remonda Greasa, Operations Manager, Midwest Family Dental.

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Feb 4, 2021 41:12


About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com About Remonda Remonda has been in the dental field for 7 years and is currently managing multiple locations at Midwest Family Dental Care, along with performing other roles such accounts payable manager, HR and payroll. She has a bachelor's degree in Business Administration with a major in Management and 2 minors in Accounting and General Business. Remonda loves working with people, educating patients, building teams, reaching goals and delivering the best customer service.

School for Healthcare Entrepreneurs by Emitrr
How to Acquire New Patients for Your DSO with Omni Channel Marketing? A Conversation with Madeline Mcgee, Marketing Manager Children's Dental Care.

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Feb 4, 2021 45:51


About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com About Madeline Madeline McGee is a Digital Marketing Manager at Children's Dental Management, an Inc 5000 company with 30+ practices in three states.She currently oversees digital strategy for their four brands including online patient acquisition, website management, content marketing, and reputation management. Madeline is passionate about working within such a fast-paced industry that impacts children's lives and equipping their clinics to better serve families in the ever-changing world of digital.

School for Healthcare Entrepreneurs by Emitrr
The Journey from a Front Desk Assistant to a Regional Director. In Conversation with Sally Acosta from Dr. Dental.

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Feb 2, 2021 53:19


About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com About Sally Sally Acosta is the Regional Director at Dr. Dental, where Sally manages operations and provides leadership to over 30 dental practices in the northeast. Sally has worked at Dr. Dental for over 12 years. You can expect Sally to dedicate 100% effort in developing and empowering people to further their careers. She drives results and grows the business.

Speak LOUD
EP #38 The ART of HEALING with BROOKE ANN

Speak LOUD

Play Episode Listen Later Jan 8, 2021 60:20


Brooke Ann is a healing artist, talented mural artist, and survivor of abuse. She and I talk about self-sabotage and how we live our life based on beliefs outside of our own existence. However, Brooke voices our responsibility and the opportunity to reprogram ourselves and change those beliefs to feel the abundance of the world. She communicates about the need to believe that we are worthy of living in spiritual, emotional, and financial abundance.She remembers life as a daughter of divorced parents as they decided to split up when Brooke was only one year old. Many of her childhood memories involve the turmoil of back and forth visitation and feeling of instability. "There was neglect, there were physical abuse and sexual abuse, and men coming in and out a lot."Her mom came from an abusive background as well and was married several times to several different people. "When I was 7 ½, I had four different sisters, all with different dads. The dads from all her sisters banded together and received custody of their children, each going to a different household. "Then, my mom lost custody of me, and I wasn't allowed to see her until I turned 18."Even though she was close to her dad, Brooke's other adult caretakers abused her as a child. She didn't recognize that she was being abused until she was an adult as she didn't consider herself abused as one of her abusers was another child in daycare.Through her studies, Brooke has concluded that trauma is fear that is trapped inside the body. "You have to release those feelings to relieve the trauma." The feelings trapped inside your body have been known to cause medical illnesses, including disease. "Learning how to release them, you're able to have your symptoms go away."Listen in to find out about how neurofeedback therapy helped Brooke's husband recover from the emotional fallout of childhood abuse, which treatment therapy helped Brooke the most, and how Brooke found that she has the power to change her life.Links and ResourcesThe Body Keeps the ScoreFeelings Buried Alive Never DieVisit Sacred Design on the webChat with Brooke on InstagramFind out more about Brooke’s Healing Art Classes on FacebookJoin Me on Speak Loud PlatformSpeak Loud Podcast on the webSpread the message of Speak Loudly Podcast andshare this episode with a friend!***Disclaimer: All content found on Speak Loud Podcast, including text, images, audio, or other formats were created for informational purposes only. Material contained on Speak Loud Podcast website, podcast, and social media postings are not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard or delay seeking professional medical advice. Information on this podcast, and guest comments, opinions and content are solely for educational and entertainment purposes. Use of this information is at your own risk.***

School for Healthcare Entrepreneurs by Emitrr
What does it take to build and exit a DSO? Not just once but multiple times. A podcast with Dr. Scott Kalniz

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Jan 6, 2021 47:49


About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com About Dr. Scott Dr. Scott Kalniz has over 20 years of dental industry experience. He started his career as a practicing dentist with a single location. He then purchased a number of other dental practices, eventually selling his large dental group to a Dental Support Organization (DSO). He joined the DSO as director of development, sourcing a number of dental practice affiliations, and helping build it to over 50 locations. Dr. Kalniz then partnered with a private equity firm, as CEO and Chief Dental Officer, to create a new DSO. In under 5 years, it grew to over 110 locations in 12 states. He has also served, and currently serves, as a Director on several PE-backed company boards. Dr. Kalniz holds a DDS and a BS in Business Administration, Economics from The Ohio State University.

School for Healthcare Entrepreneurs by Emitrr
Day to day challenges faced as a sales leader in the healthcare domain with the current shift in technology? Listen to Monique Kramer of Keystone Dental

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Jan 6, 2021 39:07


About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com About Monique As a seasoned Dental Industry Specialist, Monique Kramer has spent over two decades working with individuals and companies Nationally within the Dental Industry. She brings high energy and a unique approach to relationships and networking and understanding the impact of technology, she creates innovative ideas. Monique facilitates C-Suites partnership strategies to help her clients reach their corporate initiatives. Some of her DSO's have included large corporations like SmileBrands and Pacific Dental Services. She also specializes in working with small startups to mid-size Dental Service Organizations to improve ROI's. Monique ensures each partnership is structured and solutions are backed by years of experience, Dental Industry Training, and current trends. Monique's journey began in her parent's dental lab as a Business Manager in the Pacific Northwest. She co- owned a Dental Lab with 25 employees, she then went on in her career to specialize in Operations and National Sales positions in one of the largest National Dental Labs in the country. Currently Monique serves as a Strategic Account Manager in the implant space working in large to mid-cap DSO companies. Her diverse experience along with her in depth knowledge of DSO's has elevated her ability to create innovative strategies both internally and externally. Strategies for DSO Groups include Digital Strategies (Scanning, 3d Printing), Product/Patient Education (CE), Marketing Platforms for Revenue Generation, and key financial business metrics. Drawing on 24 years of vendor networking and supply chain management and Dental industry knowledge, Monique continues to create business partner relationships that are mutually impactful and sustainable.

School for Healthcare Entrepreneurs by Emitrr
What does it take to build a marketing team at a DSO? In conversation with Lori Mixon, VP Marketing at Mid Atlantic Dental Partners

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Jan 6, 2021 33:35


About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com About Lori Lori is experienced in marketing with a demonstrated history of working in the health care industry. She is skilled in Negotiation, Sales, Strategic Planning, Business Development, and Marketing Strategy.

Unlocking Vulnerability
Episode 25 - Gambling Addiction - A Lived Experience

Unlocking Vulnerability

Play Episode Listen Later Jan 4, 2021 29:17


In this episode, Helen is joined by Matt Blanks, Project Manager at PeerAid at BetKnowMore.As a recovering gambling addict, Matt shares his personal story. He also talks about the valuable work PeerAid are doing to support individuals with their recovery.If this episode has resonated with you or someone you know, please get in touch with the organisations below:National Problem Gambling Helpline - Freephone 0808 8020 133 or Webchat - https://www.gamcare.org.uk/get-support/talk-to-us-now/GamCare - https://www.gamcare.org.uk/GamStop - https://www.gamstop.co.uk/Gamban - https://gamban.com/Follow Matt on Twitter - https://twitter.com/MattBlanks4Why not join my next vulnerability discussion - https://www.helenpettifer.com/vulnerability-discussions.htmlYou can also follow me for future episodes and more consumer vulnerability information:Email - info@helenpettifer.comTwitter - https://twitter.com/hpettifertrainLinkedIn - https://www.linkedin.com/in/helen-pettifer-unlocking-vulnerability/Website - https://www.helenpettifer.com

Dark Coffee Podcast
75. A Christmas Pep-Talk

Dark Coffee Podcast

Play Episode Listen Later Dec 22, 2020 28:55


In this week’s festive episode, host Alice Lyons aims to give a pep-talk ahead of Christmas, discussing how the year has been and how we should all be congratulated on it! (Grace would like to clarify she did not request a Christmas episode be pre-recorded in November, she requested it be recorded in real time – a classic example of miscommunication and very representative of the year that is 2020!) Also discussed: (1:09) Intro (2:00) A big well done on this year, the ways people have changed and moved around this year in terms of priorities and relationships (04:59) What we need to hear, however our year may have gone, how you can lose sight of where you are sometimes in busier times (08:43) Bringing your full self to interactions even when it’s online, mindfulness and quiet, the expectations that come with Christmas to be everywhere with everyone (13:35) Thinking about things like the type of music you listen to and the way it affects your mood, the urgency associated with interaction this year (18:37) How going from very minimal social contact to lots of it can be detrimental, how your physicality and mental state are linked (20:34) Boundaries and how they can help you in the Christmas period, using time with yourself as a calendar activity to plan boundaries, the necessity of rest (24:06) Closing comments, self-care and how difficult it can be   -------------------------------------------------------------- Dark Coffee starts brave and bullshit-free conversations around mental health, wellbeing and business.     Join wellbeing advocate Alice Lyons as she attempts to normalise the conversation around mental health, from suicide to satisfaction and everything in between.     Dark Coffee aims to create a safe space to explore dark topics with curiosity and compassion.     Join the conversation by sharing this episode, subscribing to the podcast or following Alice across social media:     LinkedIn: https://www.linkedin.com/in/alicelyons/   Instagram: @dark.coffee.wellbeing                                Dark Coffee provide mental health training for SME’s and professionals. To find out more, take a look at our website or get in touch: www.darkcoffee.co.uk     Your reviews will help Dark Coffee reach more people. If you like what you've heard, please consider leaving a review to help spread the conversation further.     Podcast presented by Alice Lyons.   Music Credit: ‘Infinite Landscape’ by Corinne.     -----------------------------------------------------------------     Suicide and Emotional Support Organisations - UK     Samaritans: Confidential suicide discussion and emotional support. Call - 116123.  Email -  jo@samaritans.org. Website - www.samaritans.org   Campaign Against Living Miserably (CALM)Practical information, crisis care, suicide prevention and emotional support for men,  Helpline: 0800 58 58 58 Open daily from 5pm - 11pm | Webchat: thecalmzone.net/help/webchat   NHS 111 ServiceOffer urgent mental health signposting.Call 111 Open all day every day Visit 111.nhs.uk   Mind: Information and signposting service around mental health conditions. We're open 9am to 6pm, Monday to Friday (except for bank holidays). Infoline: 0300 123 3393 | Email: info@mind.org.uk | Text: 86463

Dark Coffee Podcast
74. Self-Care Isn't Easy

Dark Coffee Podcast

Play Episode Listen Later Dec 8, 2020 28:44


In this week’s (half pep-talk, half lovingly telling you off) episode, host Alice Lyons talks about how self-care isn’t easy, particularly with everything going on this year. Primarily talking about how self-care isn’t a perk, as well as the fact employee wellbeing isn’t a perk, this episode talks about the difficulties of looking after yourself. Also discussed: (1:28) Introduction: how wellbeing and self-care are viewed as perks, particularly in the workplace, and how we all have a right to be treated well instead of being left to fill in the gaps due to inadequate assistance, ‘human first, employee second’ approach (7:26) How self-care is difficult as we aren’t brought up to do so, particularly since mental health is avoided in society, the impact of the society/culture we grow up in (9:11) The difficulties of managing physical and emotional health with the day-to-day challenges, how we can lose energy in different areas due to neglect (12:12) How we can train ourselves – teaching ourselves (personal development, self-help resources), taking an honest look at what we are and aren’t happy with, how the clarity can help avoid issues with other areas in your life (14:42) Using self-care before a point of crisis/burnout, building it as a fundamental foundation, some strategies for help such as looking to your support network, going to different people for different needs (22:20) Being the person that people go to for advice and how it can be difficult, and how referring people onto someone better suited can be beneficial, the benefits of collective approaches (25:28) Final thoughts: how we need to stop being so harsh towards ourselves for low moods   -------------------------------------------------------------- Dark Coffee starts brave and bullshit-free conversations around mental health, wellbeing and business.     Join wellbeing advocate Alice Lyons as she attempts to normalise the conversation around mental health, from suicide to satisfaction and everything in between.     Dark Coffee aims to create a safe space to explore dark topics with curiosity and compassion.     Join the conversation by sharing this episode, subscribing to the podcast or following Alice across social media:     LinkedIn: https://www.linkedin.com/in/alicelyons/   Instagram: @dark.coffee.wellbeing                                Dark Coffee provide mental health training for SME’s and professionals. To find out more, take a look at our website or get in touch: www.darkcoffee.co.uk     Your reviews will help Dark Coffee reach more people. If you like what you've heard, please consider leaving a review to help spread the conversation further.     Podcast presented by Alice Lyons.   Music Credit: ‘Infinite Landscape’ by Corinne.     -----------------------------------------------------------------     Suicide and Emotional Support Organisations - UK     Samaritans: Confidential suicide discussion and emotional support. Call - 116123.  Email -  jo@samaritans.org. Website - www.samaritans.org   Campaign Against Living Miserably (CALM)Practical information, crisis care, suicide prevention and emotional support for men,  Helpline: 0800 58 58 58 Open daily from 5pm - 11pm | Webchat: thecalmzone.net/help/webchat   NHS 111 ServiceOffer urgent mental health signposting.Call 111 Open all day every day Visit 111.nhs.uk   Mind: Information and signposting service around mental health conditions. We're open 9am to 6pm, Monday to Friday (except for bank holidays). Infoline: 0300 123 3393 | Email: info@mind.org.uk | Text: 86463

Dark Coffee Podcast
73. 4 reasons to get a coach

Dark Coffee Podcast

Play Episode Listen Later Dec 3, 2020 31:32


A question from one of our lovely followers sparked this week's episode. Our host Alice Lyons explains what coaching actually is, the difference between coaching and therapy and four reasons why you should consider getting one. Also discussed:  (01:20) introduction (02:28) The first reason to get a coach is to upskill yourself. Coaching is a very specific kind of relationship that can help you reach your goals. Your coach may have worked with someone who’s had the same goals as you before, therefore have experience in said area. (03:38) Alice explains how coaching and mentorship differs. Mentors will normally make connections for you with people in their own network and personally assist you. Where as coaches draw the answers out of you on how to best reach your goals during your sessions.  (05:58) Coaches will often ask challenging questions. Admittedly, this can be incredibly uncomfortable. However, these difficult and personal questions can often lead to the answers you are seeking. (08:09) The second reason to get a coach is to assist you in dealing with growing pains. Coaching sessions can be exhausting, it’s not always going to be fun and easy. Personal growth can be extremely challenging. However, looking at yourself and realising the best way to adapt your future behaviour can be extremely useful and freeing. (14:22) How coaching and therapy/counselling differ. Therapy and coaching can work well together, particularly if you want to understand the underlying reasons for certain ways you think or feel. However, this cannot be done through coaching and must be explored in a safe environment with a qualified counselling practitioner. Coaching can be useful for both personal (e.g. setting boundaries) and professional development, reaching certain goals and how to get there. (20:02) The third reason to get a coach is if you need accountability to reach your goals. Motivation is all well and good initially, but we find that this leaves quite quickly, which is where your coach will come in. When we’re paying someone to help us on our journey and have weekly check-ins, we’re less likely to become distracted and drop our goals. (25:43) The fourth reason to get a coach is emotional support. When we give all our energy to other people, for example if you’re a manager or a parent, you may feel that you yourself are lacking support and dedication. Coaches can offer this dedicated support in your sessions to you and your goals. (29:25) Closing comments.     --------------------------------------------------------------     Dark Coffee starts brave and bullshit-free conversations around mental health, wellbeing and business.     Join wellbeing advocate Alice Lyons as she attempts to normalise the conversation around mental health, from suicide to satisfaction and everything in between.     Dark Coffee aims to create a safe space to explore dark topics with curiosity and compassion.     Join the conversation by sharing this episode, subscribing to the podcast or following Alice across social media:     LinkedIn: https://www.linkedin.com/in/alicelyons/   Instagram: @dark.coffee.wellbeing                                Dark Coffee provide mental health training for SME’s and professionals. To find out more, take a look at our website or get in touch: www.darkcoffee.co.uk     Your reviews will help Dark Coffee reach more people. If you like what you've heard, please consider leaving a review to help spread the conversation further.     Podcast presented by Alice Lyons.   Music Credit: ‘Infinite Landscape’ by Corinne.     -----------------------------------------------------------------     Suicide and Emotional Support Organisations - UK     Samaritans: Confidential suicide discussion and emotional support. Call - 116123.  Email -  jo@samaritans.org. Website - www.samaritans.org   Campaign Against Living Miserably (CALM)Practical information, crisis care, suicide prevention and emotional support for men,  Helpline: 0800 58 58 58 Open daily from 5pm - 11pm | Webchat: thecalmzone.net/help/webchat   NHS 111 ServiceOffer urgent mental health signposting.Call 111 Open all day every day Visit 111.nhs.uk   Mind: Information and signposting service around mental health conditions. We're open 9am to 6pm, Monday to Friday (except for bank holidays). Infoline: 0300 123 3393 | Email: info@mind.org.uk | Text: 86463

School for Healthcare Entrepreneurs by Emitrr
Journey from a Dental Assistant to a COO at a DSO. In conversation with Melissa (Moore) Marquez - COO of Jarvis Analytics.

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Nov 19, 2020 47:56


About Emitrr Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com About Melissa Melissa began her career in dentistry over 20 years ago with aspirations to become a dental hygienist. After learning from some amazing private practice dentists, she realized her passion was on the business side of dentistry. Melissa joined DentalOne Partners in 2004 and spent 15 years helping the organization grow in various Operational roles. Melissa's last few years were in the Chief Operating Officer role for the West Region, where she supported the non branded segment of the company in Texas, Colorado and Arizona. Melissa joined Jarvis Analytics in January of 2020 as COO and enjoys helping growing DSOs and dental groups discover improved performance through metrics and data. Jarvis Analytics is the fastest growing analytics platform for smart DSOs, and is based out of Dallas, Texas. Melissa is passionate about leadership and "paying forward" the growth and development she was a recipient of in her career. When she is not spending time on Jarvis, Melissa stays busy with her husband and the activities of her three children.

School for Healthcare Entrepreneurs by Emitrr
What does it take to become a marketing director at a DSO? In conversation with Gemma Delgaudio Of Mid Atlantic Dental Partners

School for Healthcare Entrepreneurs by Emitrr

Play Episode Listen Later Nov 12, 2020 44:02


Anmol Oberoi talks with Gemma Delgaudio about her 10 years experience in the DSO space. Gemma started her career in a different industry and moved up the ladder after joining a DSO, to the role she always wanted to be part of - Marketing. Gemma talks about: - Her journey from hospitality to the dental industry. - Her growth from a nonmarketing role to a marketing role in the dental industry - What does it take to be a Marketing Director at a DSO and more - What does the future hold for a marketer at a DSO About Emitrr: Emitrr is an Omni channel (Texting, Webchat, Missed Calls, Google My Business and more) messaging platform for your business. Emitrr helps some of the largest brands reduce call volumes in the call center by converting calls to messages across different channels and helping grow revenue for businesses. Check us out at emitrr.com About Gemma: Gemma is a Marketing Director responsible for providing guidance to local dental offices by evaluating and developing marketing strategies, planning and coordinating marketing efforts, communicating the marketing plans to those involved, and building awareness and positioning for Mid Atlantic's brands. She also specialize in organizing industry conferences, trade shows, health fairs, and major events whist identifying company social media marketing strategies and content marketing. Gemma has successfully accomplished 20 years in the Sales and Marketing Industry within the business and hospitality sector, in both the United Kingdom and United States, for companies ranging from 5* hotels to leading restaurants and healthcare facilities. She has consistently met and exceeded my quota throughout her career. Within the last 5 years, she has won numerous internal annual awards, nominated for the Annual Athena Awards 2017 for helping other women reach their leadership potential, accomplishing success in business, and contributions to the community. Finally, Gemma was nominated as Woman of Influence for the Colorado Springs Business Journal. Within her time serving the Colorado community, she also became an Ambassador at the Colorado Springs Chamber of Commerce & EDC and a Foundation Board Member with the Southern Colorado Women's Chamber of Commerce.

Phoenix Business Radio
Marketing Tech Trends: Targeting Customers with AI, Automation and Analytics E7

Phoenix Business Radio

Play Episode Listen Later Nov 3, 2020


Marketing Tech Trends: Targeting Customers with AI, Automation and Analytics E7 As we spend more time on our mobile phones, tablets and laptops, a transformation of marketing continues at a break-neck pace right before our very eyes. As innovative technologies are achieving mainstream adoption, it s clear that the martech space has become critical to customer […] The post Marketing Tech Trends: Targeting Customers with AI, Automation and Analytics E7 appeared first on Business RadioX ®.

The Adoption and Fostering Podcast
Podcast Special - CCVAB Webchat (lessons from research)

The Adoption and Fostering Podcast

Play Episode Listen Later Aug 22, 2020 54:54


Hello, we're off on our annual summer hols so to keep the podcast machine rolling we're releasing a part of a Childhood Challenging Violent & Aggression webinar that Al did earlier this year. It's focus is on the research that originated from his own family's experiences and an overview of the research.  We hope that you are having a smashing summer.  As always your views and thoughts are appreciated, you can contact the podcast through the usual routes and if you'd like to find out a little more the Adoption & Fostering Podcast's Facebook page is here, or our twitter feed here. Listen/subscribe on iTunes here Spotify here Google here  

Marijuana Tomorrow
Episode 12 - A McCannabis On Every Block

Marijuana Tomorrow

Play Episode Listen Later Jul 17, 2020 50:16


Cannabis franchises could be the next big thing coming to Colorado! And then we take a look at what our archrival and nemesis Kevin Sabet and his Project SAM have been up to this election cycle, and why are they joining forces with some local NAACP chapters for a new campaign to support marijuana decriminalization? Adam Smith, Shanita Penny and Kris Krane join host Dan 'grassroots' Goldman and we’ll be discussing all this and more on the best marijuana podcast in the business. Everyone knows what happened in marijuana today, but you need to know what’s happening in Marijuana Tomorrow!. ----more----SHOW NOTES----more----Segment 1: McCannabis Franchise Opportunitieshttps://www.marijuanamoment.net/colorado-marijuana-regulators-propose-franchise-business-model-for-equity-applicants/ https://twitter.com/shaleentitle/status/1283523391274835970 ----more----Segment 2 - WTF is Kevin Doing Now? https://learnaboutsam.org/wp-content/uploads/2020/07/SAB-Ltr-to-VP-Biden.pdf https://learnaboutsam.org/decriminalizedontlegalize/ Marijuana Policy Project's Webchat on Race, Cannabis, and Police Reform

SelectedTech Podcast
Visual Studio Code Extensions Bot Framework

SelectedTech Podcast

Play Episode Listen Later Jul 1, 2020 23:17


This episode Stephan walks us through a new community initiative: The Bot Framework Community VS Code Snippets. This plugin helps you to easily adds snippets into your projects. Both for WebChat and LUIS files some handy options are added to your workspace. We walk through the setup of the project and how you can build your own VSCode extensions based on this real life sample. Full show notes at: https://www.selectedtech.show/16botframework-vscodeSupport the show (https://www.selectedtech.show/)

Let's Talk About
CCVAB Webchat 3: An interview with Helen Bonnick

Let's Talk About

Play Episode Listen Later Jun 2, 2020 59:43


Hello and welcome to the lets talk about podcastIn this the third episode of the childhood challenging violent and aggressive behaviour webcasts we speak to Helen Bonnick. Helen has years of experience of examining this issue has helped the home office develop their current APVA guidance and as well as this hosts the Holes in the Wall website. It is a webcast so there’s the occasional audio blip but I’m sure it won’t detract too much. 

Let's Talk About
CCVAB Webchat 2: An interview with Yvonne Newbold

Let's Talk About

Play Episode Listen Later May 26, 2020 24:00


In this, the 2nd of a series of webchats on Childhood Challenging Violent & Aggressive Behaviour (CCVAB), we continue with an interview with Yvonne Newbold, she works extensively supporting parent of children with additional needs who are displaying challenging, violent or aggressive behaviour and in this interview shares her experiences. Al Coates hosts the chat with Trainer and Education Expert Ruth Whiteside.  We're running the webcasts from the ACE Network NE Facebook page and you can watch it on replay here , or catch them live over the next few weeks. Details of the upcoming guests and discussions will be posted here as well. 

Anthems
Daljeet Jutla | NEST

Anthems

Play Episode Listen Later May 23, 2020 11:37


Daljeet is a theatre in education and community arts practitioner. Home for Daljeet is in the home counties, where she can hear constant birdsong from her garden. Her word of the day is Nest. CW: This episode contains discussion of domestic abuse and racial discrimination. #AnthemsHome is a collection of original pieces about our lived experiences throughout this time, written and voiced by people from all over the world. It was created, executive produced and sound designed by Hana Walker-Brown and assistant produced by Bea Duncan. The artwork is by Mars West.  Resources:  The National Domestic Abuse Helpline, run by Refuge Free and confidential helpline.  Phone: 0808 2000 247 (24 hours a day) Galop  Domestic abuse and sexual violence support service for LGBT+ people Phone: 0800 999 5428 (Monday-Friday, 10am-5pm / Wednesday & Thursday, 10am-8pm) Website: http://www.galop.org.uk Respect Advice line for men experiencing domestic abuse Phone: 0808 8010 327 (Monday-Wednesday, 9am-8pm / Thursday-Friday, 9am-5pm) Website: https://mensadviceline.org.uk/contact-us/ (Webchat available Wednesday-Friday, 10-11am and 3-4pm) Victim Support Independent charity offering support for people affected by crime or traumatic events.  Phone: 0808 1689 111 (24/7) Website: https://www.victimsupport.org.uk (24/7 live chat) Stand against racism & inequality Support for victims of any type of hate crime  Phone: 0800 171 2272 (Reporting line) Website: https://www.sariweb.org.uk/help-support/online-reporting-form/ 

Let's Talk About
CCVAB Webchat 1: Childhood Challenging Violent & Aggressive Behaviour

Let's Talk About

Play Episode Listen Later May 19, 2020 59:05


In this, the 1st of a series of webchats on Childhood Challenging Violent & Aggressive Behaviour (CCVAB), we start with a brief overview and consider the impact on parents and look at how it affects teacher and the response of social care. Al Coates hosts the chat with Trainer and Education Expert Ruth Whiteside and Senior Social Work Tutor Jeannine Hughes discussing the issue.  We're running them from the ACE Network NE Facebook page and you can watch it on replay here , or catch them live over the next few weeks. Details of the upcoming guests and discussions will be posted here as well. 

Hepatitis Victoria
Webchat and Telehealth

Hepatitis Victoria

Play Episode Listen Later May 13, 2020 20:02


Presenter: Isabelle Purcell, Health Promotion Officer, Hepatitis Victoria/LiverWELL Interviewees: [1:20 to 9:20] Martin Forrest, Health Promotion Programs Manager, Hepatitis Victoria/LiverWELL [9:30 - 20:00] Sally Watkinson, Viral Hepatitis Nurse Practitioner candidate, Royal Melbourne Hospital Isabelle speaks with Martin and Sally about key concerns for people with viral hepatitis and liver disease in relation to COVID-19 (mainly concerns around accessing healthcare and going to appointments etc as well as heightened risk due to living with a chronic illness) New webchat function and the benefits [1:20 to 9:20] Importance of still accessing healthcare esp around liver health [9:30 - 20:00] How this can be done via telehealth and the benefits [9:30 - 20:00]

7 Gute Gründe
Ankündigung Zum Internationalen Weltrotkreuz- Und Weltrothalbmontag Am 08. Mai 2020

7 Gute Gründe

Play Episode Listen Later May 2, 2020 1:45


Am 08. Mai 2020 ist der internationale Weltrotkreuz- und Weltrothalbmondtag. Normalerweise finden an diesem Tag weltweit Aktionen statt. Auch hierzulande wird sonst vielerorts ehrenamtliches und hauptberufliches Engagement besonders sichtbar gemacht. Dieses Jahr ist durch die Coronavirus-Pandemie fast alles anders und viele Veranstaltungen können nicht stattfinden. Deswegen wage ich ein Experiment: Am kommenden Freitag, den 08. Mai 2020, gibt es die erste Livesendung von »7 Gute Gründe«. Und ihr seid herzlich eingeladen, nicht live nur zuzuhören, sondern auch anzurufen und mit mir in der Sendung zu sprechen und zu diskutieren. Was treibt euch gerade um? Wie hat sich euer Alltag in der Familie, im Beruf und im Ehrenamt verändert? Welche Aufgaben könnt ihr derzeit im Roten Kreuz nicht wahrnehmen? Gibt es Aufgaben, die neu dazugekommen? Das und viel mehr möchte ich von euch wissen. Ihr könnt mir aber auch Fragen zum Podcast und Roten Kreuz stellen. Ich werde nach bestem Wissen und Gewissen antworten. Wer nicht anrufen kann oder mag, kann sich gerne auch über ein Webchat einbringen.

The Nifty Thrifty Dentists
Episode 55: Nifty Deals: Dr Leonard Tau and Birdeye

The Nifty Thrifty Dentists

Play Episode Listen Later Jun 28, 2019 35:22


Show Notes Dr. Leonard Tau, Dental Director of Birdeye, Host of Raving Patients Podcast, and dental marketing consultant. As a marketing strategist, he helps design marketing plans in a step wise process. By using the proceeds of the previous step to fund your marketing plan, you compound your investment. The process involves a zoom conference about your goals and objectives. Dr. Tau has a one time fee for the service plan you can implement. How do we get the best reviews? The cheapest way is to ask, but is often not as effective. Automated systems that you can turn on and off for specific patients can help you find patients who are willing to share. Dr. Tau prefers to call the review a request for feedback. He also recommends that a hybrid approach to requests is the most effective. By letting them know you are sending the feedback request, they are looking for the request and more likely to complete it. What do we do about bad reviews? Google does not take down reviews without the presence or inappropriate language or other glaring issues. Yelp will remove a review only if it states that the reviewer is not a patient. For negative reviews, the best response is to have it outweighed with positive reviews. If you want to reach out to the patient, do it offline and address the patient directly. You have a better opportunity resolving the issue and turning the situation around. Birdeye has released web chat, which converts patients at a higher rate. Normal price is $100/ month for the webchat, Birdyeye is usually $250/ month or $2400/yr. One aspect that makes Birdeye different is that review Generation, review marketing, map citation to improve your map search ranking. His book “Raving Patients” is due out later this year, and has another book “100 ways to get 100 Reviews in 100 Days” coming out in the future. www.leonardtau.com Birdeye Nifty Deal -$200/month or $2000/year without webchat. Webchat is an additional $50/ month- that's half price. Current customers can add the webchat at the Nifty Price prorated to their contract. To get the Nifty Deal- contact Len Silver package for consulting $3000, that's $1000 off and a book when it comes out FREE- Dr. Tau will do a free consult call if you put in a request on his website with any Birdeye subscription A $500 discount on consulting if you are not a Birdeye user. Cell -215-292-2100 Email: drlentau@birdeye.com Consultation: www.drlentau/dymo

HCM Cloud Talk Radio
HCM Cloud Talk Radio - The Power of Digital Assistant in your HCM Cloud Service

HCM Cloud Talk Radio

Play Episode Listen Later Apr 30, 2019 23:36


Would you like to learn how to leverage artificial intelligence for your HCM Cloud service reaching beyond standard chatbots? Tune in to HCM Cloud Talk Radio to hear Debra Lilley, Associate Director at Accenture, as she talks about webchat, chatbots, and how Oracle's Digital Assistant can enhance your Oracle HCM Cloud service.

HCM Cloud Talk Radio
HCM Cloud Talk Radio - The Power of Digital Assistant in your HCM Cloud Service

HCM Cloud Talk Radio

Play Episode Listen Later Apr 30, 2019 23:42


Would you like to learn how to leverage artificial intelligence for your HCM Cloud service reaching beyond standard chatbots? Tune in to HCM Cloud Talk Radio to hear Debra Lilley, Associate Director at Accenture, as she talks about webchat, chatbots, and how Oracle’s Digital Assistant can enhance your Oracle HCM Cloud service.

Buzz Dental
How Many Dental Patients Have Your Phone Number Saved?

Buzz Dental

Play Episode Listen Later May 23, 2018 32:26


In this episode of BUZZ, we speak with Cam and Brooke from Podium to discuss how to turn online traffic into new patients using Podium's Webchat. We explain the difference between Livechat and Webchat, and how Webchat’s texting-based system facilitates easy communication with your practice—converting visitors to your website into new customers. To submit topics you’d like covered on future episodes, kindly drop us a note and we’ll be sure to do. Thanks for watching! buzz.dental info@dentainment.com http://dentainment.com Dentainment is a Leading Digital Marketing Agency for the Dental Community. We focus on Strategy, Implementation, Design, and New Patient Flow. Relationship-Based with every client! Striving to make your Dental Practice or Company the most successful possible. Learn more about our sponsor Podium! Build Brand Trust Through Patient Reviews podium.com/buzz

DevRadio (MP4) - Channel 9
Behind the Scenes: How Weill Cornell Medicine built a chatbot for clinicians to gain fast access to medical data

DevRadio (MP4) - Channel 9

Play Episode Listen Later Oct 17, 2017 37:18


Microsoft joined the Englander Institute of Precision Medicine (IPM) at Weill Cornell Medicine for a weeklong hackfest to develop a chatbot that supports both text and voice interactions with the Precision Medicine Knowledgebase (PMKB) for clinical cancer variants and interpretations.The knowledge base currently supports 163 genes and 518 variants with 404 clinical interpretations. Pathologists and researchers are tasked with accessing this information by clicking through the given portal; however, in an attempt to make the knowledge base more mobile, the team created a bot using the Microsoft Bot Framework that connects to several channels including Microsoft Teams, Skype, Slack, and WebChat. As a result, clinicians can now access this data in many different ways and make life-changing clinical decisions at a faster rate.Join Jerry Nixon and Heather Shapiro as they welcome Alex Sigaras from Weill Cornell Medicine as they walk us through the project and describe how they built their chatbot using various Microsoft technologies.[01:04] Talk to us a little bit about the Microsoft Bot Framework. What is it and what is it not?[07:25] What are some of the biggest barriers in medicine that are being broken down due to advancements in technology?[11:26] What project did Microsoft and Weill Cornell choose to tackle?[21:02] What was the expectation going into this project? How did it turn out?[28:59] What’s next for you guys?If you're interested in learning more about the products or solutions discussed in this episode, click on any of the below links for free, in-depth information:Websites & Blogs: Jerry Nixon's BlogLearn more about the Precision Medicine Knowledgebase

DevRadio (HD) - Channel 9
Behind the Scenes: How Weill Cornell Medicine built a chatbot for clinicians to gain fast access to medical data

DevRadio (HD) - Channel 9

Play Episode Listen Later Oct 17, 2017 37:18


Microsoft joined the Englander Institute of Precision Medicine (IPM) at Weill Cornell Medicine for a weeklong hackfest to develop a chatbot that supports both text and voice interactions with the Precision Medicine Knowledgebase (PMKB) for clinical cancer variants and interpretations.The knowledge base currently supports 163 genes and 518 variants with 404 clinical interpretations. Pathologists and researchers are tasked with accessing this information by clicking through the given portal; however, in an attempt to make the knowledge base more mobile, the team created a bot using the Microsoft Bot Framework that connects to several channels including Microsoft Teams, Skype, Slack, and WebChat. As a result, clinicians can now access this data in many different ways and make life-changing clinical decisions at a faster rate.Join Jerry Nixon and Heather Shapiro as they welcome Alex Sigaras from Weill Cornell Medicine as they walk us through the project and describe how they built their chatbot using various Microsoft technologies.[01:04] Talk to us a little bit about the Microsoft Bot Framework. What is it and what is it not?[07:25] What are some of the biggest barriers in medicine that are being broken down due to advancements in technology?[11:26] What project did Microsoft and Weill Cornell choose to tackle?[21:02] What was the expectation going into this project? How did it turn out?[28:59] What’s next for you guys?If you're interested in learning more about the products or solutions discussed in this episode, click on any of the below links for free, in-depth information:Websites & Blogs: Jerry Nixon's BlogLearn more about the Precision Medicine Knowledgebase

DevRadio (Audio) - Channel 9
Behind the Scenes: How Weill Cornell Medicine built a chatbot for clinicians to gain fast access to medical data

DevRadio (Audio) - Channel 9

Play Episode Listen Later Oct 17, 2017 37:18


Microsoft joined the Englander Institute of Precision Medicine (IPM) at Weill Cornell Medicine for a weeklong hackfest to develop a chatbot that supports both text and voice interactions with the Precision Medicine Knowledgebase (PMKB) for clinical cancer variants and interpretations.The knowledge base currently supports 163 genes and 518 variants with 404 clinical interpretations. Pathologists and researchers are tasked with accessing this information by clicking through the given portal; however, in an attempt to make the knowledge base more mobile, the team created a bot using the Microsoft Bot Framework that connects to several channels including Microsoft Teams, Skype, Slack, and WebChat. As a result, clinicians can now access this data in many different ways and make life-changing clinical decisions at a faster rate.Join Jerry Nixon and Heather Shapiro as they welcome Alex Sigaras from Weill Cornell Medicine as they walk us through the project and describe how they built their chatbot using various Microsoft technologies.[01:04] Talk to us a little bit about the Microsoft Bot Framework. What is it and what is it not?[07:25] What are some of the biggest barriers in medicine that are being broken down due to advancements in technology?[11:26] What project did Microsoft and Weill Cornell choose to tackle?[21:02] What was the expectation going into this project? How did it turn out?[28:59] What’s next for you guys?If you're interested in learning more about the products or solutions discussed in this episode, click on any of the below links for free, in-depth information:Websites & Blogs: Jerry Nixon's BlogLearn more about the Precision Medicine Knowledgebase

eCommerce MasterPlan
Takeaways from DCA Annual Summit 2016 inc mobile tips, webchat, B2B eCommerce and more

eCommerce MasterPlan

Play Episode Listen Later Jun 6, 2016 28:35


Our host Chloe Thomas attended the Direct Commerce Association Annual Summit last week, and now brings you her pick of the top takeaways from the day. Including great mobile commerce tips from Amy Africa, how to use Web Chat to increase your sales with Dixons Carphone, some great new research, and Chloe's own How to Grow your Sales with Social Media. This podcast uses the following third-party services for analysis: Chartable - https://chartable.com/privacy