Podcasts about Ameritech

30 years ago: Computer industry booms as consoles slump, Nintendo announces Ultra64 & The internet gets scary These stories and many more on this episode of the VGNRTM! This episode we will look back at the biggest stories in and around the video game industry in August 1994.  As always, we'll mostly be using magazine cover dates, and those are of course always a bit behind the actual events. Alex Smith of They Create Worlds is our cohost.  Check out his podcast here: https://www.theycreateworlds.com/ and order his book here: https://www.theycreateworlds.com/book Get us on your mobile device: Android:  https://www.google.com/podcasts?feed=aHR0cHM6Ly92aWRlb2dhbWVuZXdzcm9vbXRpbWVtYWNoaW5lLmxpYnN5bi5jb20vcnNz iOS:      https://podcasts.apple.com/de/podcast/video-game-newsroom-time-machine And if you like what we are doing here at the podcast, don't forget to like us on your podcasting app of choice, YouTube, and/or support us on patreon! https://www.patreon.com/VGNRTM Send comments on Mastodon @videogamenewsroomtimemachine@oldbytes.space Or twitter @videogamenewsr2 Or Instagram https://www.instagram.com/vgnrtm Or videogamenewsroomtimemachine@gmail.com Links: If you don't see all the links, find them here: https://www.patreon.com/posts/123352781/edit 7 Minutes in Heaven: Cliffhanger (Amiga) Video Version: https://youtu.be/KZ7J9qEpqxI     https://www.mobygames.com/game/29830/cliffhanger/ Corrections: July 1994 Ep - https://www.patreon.com/posts/july-1994-part-1-116538490         https://www.patreon.com/posts/july-1994-part-2-116538674 Ethan's fine site The History of How We Play: https://thehistoryofhowweplay.wordpress.com/     Defunctland Jim Henson Series - https://youtu.be/BVoGf1JTVeI?si=PBwUInz2t7hBe-Eq     https://en.wikipedia.org/wiki/Information_superhighway     https://en.namu.wiki/w/RX-78%20Gundam     https://fallout.fandom.com/wiki/SPECIAL     https://www.theycreateworlds.com/episodes/TCW164         https://en.wikipedia.org/wiki/Monte_Cook     Wrestling with Games - XBAND - https://youtu.be/k_5M-z_RUKA?si=tuuDxPGj6GnTPc-B     https://en.wikipedia.org/wiki/Steam_(service)               1994: Canada to get their own ratings     New VCR proves 6 heads are better than 1, The Toronto Star, August 11, 1994,Thursday, FINAL EDITION, Section: FAST FORWARD; Pg. F2, byline: BY ROBERT WRIGHT TORONTO STARON THE EDGE California presses forward with video game violence bill     https://www.retromags.com/files/file/3018-egm2-issue-02-august-1994/   pg. 29       https://www.latimes.com/archives/la-xpm-1994-04-13-mn-45306-story.html IDSA board selected     Mattel takes a second look at games     Mattel Hires Sega Executive, The Associated Press, August 2, 1994, Tuesday, BC cycle Square goes public     CORPORATE PROFILE: SQUARE, Jiji Press Ticker Service, AUGUST 5, 1994, FRIDAY Japanese companies playing with fire     "As derivatives proliferate, so do worries Companies try to control risks from transactions intended to rein in costs but which can backfire, The Nikkei Weekly (Japan), August 15, 1994, Section: FINANCE; Pg. 13, Byline: BY ASAKO ISHIBASHI Staff writer" Acclaim buys Valiant     ACCLAIM ACQUIRES VOYAGER COMMUNICATIONS FOR $65 MILLION Marks Company's Diversification into Comic Book Publishing, Business Wire, August 2, 1994, Tuesday     https://en.wikipedia.org/wiki/Comic_book_collecting#Bust_of_the_speculator_market UK video rental market embraces games... illegally     Games Spark Sagging U.K. Vid Biz; But Many Don't Have Licenses To Rent Them, Billboard, August 13, 1994, Section: HOME VIDEO; Pg. 76, Byline: BY PETER DEAN     Sonic out to zap the 'swapping' boom, The Scotsman, August 23, 1994, Tuesday, Byline: By Chris Mullinger UK teens tune out to games      MEDIA GUARDIAN: LUST FOR NASTIES AND HARD NEWS, The Guardian (London), August 8, 1994, Section: THE GUARDIAN FEATURES PAGE; Pg. T17      Sega announces US theme park     Universal Teams With Sega on Theme Park, Disneyland Annex Scaled Back, The Associated Press,  August 12, 1994, Friday, AM cycle, Section: Business News, Byline: By E. SCOTT RECKARD, AP Business Writer     Report: Sega Plan to Open 50 High-Tech Theme Parks in U.S., The Associated Press, August 16, 1994, Tuesday, BC cycle, Section: Business News Sega buys Data East Pinball     Sega acquires Data East Pinball, Business Wire, August 26, 1994, Friday Doom coming to arcades     DOOM IS ALL AROUND US, Business Week, August 1, 1994, Business and Industry, Section: Pg. 72;        https://doom.fandom.com/wiki/Trivia         https://www.doomworld.com/forum/topic/112509-share-your-epic-doom-related-stories/ Atari Games President passes     Play Meter, August 1994, pg. 32 Hasbro readies to enter VR market     No Headline In Original, ADWEEK, August 15, 1994, Eastern Edition, Byline: By Jennifer Comiteau and Penny Warneford, with Cathy Taylor        https://www.unseen64.net/2018/10/04/hasbro-toaster-virtual-reality-console/ Begone Project Reality, all hail Ultra 64     https://www.retromags.com/files/file/3018-egm2-issue-02-august-1994/  pg. 28      Sega teams up with Hitachi in Japan     HITACHI SALES TO HELP SEGA MARKET VIDEO GAMES, Jiji Press Ticker Service, AUGUST 3, 1994, WEDNESDAY             Sega, Hitachi Sales link up to sell video game machine, Japan Economic Newswire, AUGUST 3, 1994, WEDNESDAY Sega buys Cross Products     The leading video game development tool, Business Wire, August 15, 1994, Monday         https://segaretro.org/Cross_Products         https://web.archive.org/web/19961227100911/http://www.crossprod.co.uk/      Jaguar CD to launch by Xmas     https://www.retromags.com/files/file/3018-egm2-issue-02-august-1994/  pg. 29     ATARI CORP. ANNOUNCES SECOND QUARTER 1994 RESULTS, PR Newswire, August 1, 1994, Monday - 19:55 Eastern Time, Section: Financial News Sanyo gives console market a TRY     SANYO TO RELEASE INTERACTIVE GAME MACHINE TRY, Jiji Press Ticker Service, AUGUST 31, 1994, WEDNESDAY 3DO announces losses     Video Game System Company Posts $ 16.1 Million First-Quarter Loss, The Associated Press, August 11, 1994, Thursday, AM cycle, Section: Business News     COMPANY NEWS; SHARES OF 3DO SOAR ON FORECAST FOR NEW SYSTEM, The New York Times, August 24, 1994, Wednesday, Late Edition - Final, Distribution: Financial Desk, Section: Section D; ; Section D; Page 3; Column 1; Financial Desk ; Column 1;                3DO UNVEILS PLANS TO BOOST POWER OF GAME PLAYERS, WALL STREET JOURNAL, August 25, 1994, Thursday, Section: Section B; Page 8, Column 4, Byline: BY JIM CARLTON              ANOTHER KEY EXEC DEPARTS O&M'S, INTERACTIVE GROUP; 3DO POWERS UP TO MEET COMPETITION; INTERACTING:; OTHER NEWS: Advertising Age, August 29, 1994, Section: Pg. 14 Mortal Friday gets $10 million budget     ACCLAIM'S 'MORTAL KOMBAT II' PREPARED TO STRIKE ON 'MORTAL FRIDAY,' SEPTEMBER 9; Company Spending Over $10 Million on Global Launch, Business Wire, August 4, 1994, Thursday     https://archive.org/details/Computer_Gaming_World_Issue_121/page/n29/mode/2up Acclaim buys into FMV    Playthings, August 1994, pg. 19           https://archive.org/details/GamePro_Issue_061_August_1994/page/n157/mode/1up?view=theater Macromedia and Microware want to bring PCs and ITV together     Agreement to Make Computer Programs Available for Interactive TV Use, The Associated Press, August 1, 1994, Monday, AM cycle, Section: Business News, Byline: By STEVEN P. ROSENFELD, AP Business Writer       https://en.wikipedia.org/wiki/Macromedia        https://en.wikipedia.org/wiki/Microware      Computer industry profits boom     Not drowning, waving at profits, The Age (Melbourne, Australia), August 2, 1994 Tuesday, Late Edition, Section: COMPUTERS; Mass Storage; Pg. 34 SPA reports huge boom in sales     "NORTH AMERICAN PC SOFTWARE SALES REACH $1.48 BILLION, IN FIRST QUARTER 1994; HOME EDUCATION SALES LEAD GROWTH -- UP 128%, PR Newswire, August 8, 1994, Monday - 14:29 Eastern Time, Section: Financial News" CDRom bundles discouraging sales         Dataquest Consumer Survey Shows Where CD-ROM Title Developers Can Be Successful, Business Wire, August 8, 1994, Monday     Sirius Publishing to release long-awaited 5-ft. 10-Pak Volume II, Business Wire, August 8, 1994, Monday     https://archive.org/details/PC-Player-German-Magazine-1994-08/page/n15/mode/2up     https://archive.org/details/Electronic-Games-1994-08/page/14/mode/2up Flash memory prices tumbling     Not drowning, waving at profits, The Age (Melbourne, Australia), August 2, 1994 Tuesday, Late Edition, Section: COMPUTERS; Mass Storage; Pg. 34        https://en.wikipedia.org/wiki/Flash_memory Cyrix to take on AMD     Infoworld August 8, 1994, pg. 5 Employers begin to crackdown on games     Games they play, The Times, August 1, 1994, Monday, Section: Business, Byline: Jon Ashworth Microsoft targets "loosely supervised Executives"     SUNDAY, August 7, 1994; Playing Games at Work, The New York Times, August 7, 1994, Sunday, Late Edition - Final, Distribution: Magazine Desk, Section: Section 6; ; Section 6; Page 12; Column 1; Magazine Desk ; Column 1; MacPlay expands lineup     Playthings, August 1994, pg. 44 Ad game business booming in Germany     https://archive.org/details/PC-Player-German-Magazine-1994-08/page/n29/mode/2up Media Vision collapse profiled     https://archive.org/details/Electronic-Games-1994-08/page/10/mode/2up     https://archive.org/details/Electronic-Games-1994-08/page/12/mode/2up Victormaxx announces Cybermaxx     Virtual Reality Headset For PCs A Reality, Newsbytes News Network, August 5, 1994       http://videogamekraken.com/cybermaxx-by-victormaxx Mice go 3D     Echoes of Silicon Valley, Agence France Presse -- English, August 04, 1994 08:13 Eastern Time, Section: Domestic, non-Washington, general news item, Dateline: PALO ALTO, California, Aug 4         https://www.ebay.com/itm/304724946528 Microprose to bring Magic to PC         IT'S IN THE CARDS' FOR MICROPROSE(R) AND WIZARDS OF THE COAST(R);PR Newswire, August 10, 1994, Wednesday - 17:23 Eastern Time, Section: State and Regional News     https://www.mobygames.com/game/530/magic-the-gathering/        https://www.mobygames.com/game/6274/magic-the-gathering-battlemage/ Star Trek licenses are a mess     https://archive.org/details/Electronic-Games-1994-08/page/14/mode/2up TEN to bring SimCity online     Total Entertainment Network will feature online debut of popular SimCity, game, Business Wire, August 10, 1994, Wednesday      The web becomes a scary place     E-mail evil, The Jerusalem Post, August 4, 1994, Thursday, Section: OPINION; Pg. 6,  Byline: SANDY ROVNER Siliwood goes Online     DISNEY, AMERITECH, BELLSOUTH AND SOUTHWESTERN BELL PLAN ALLIANCE TO DEVELOP AND OFFER VIDEO SERVICES, PR Newswire, August 8, 1994, Monday - 13:31 Eastern Time, Section: Financial News Fujitsu brings habitat back to USA     Fujitsu to start 'cyberspace' game business in U.S., Japan Economic Newswire, AUGUST 10, 1994, WEDNESDAY Computer Porn outpacing UK lawmakers     https://archive.org/details/Atari_ST_User_Issue_103_1994-08_Europress_GB/page/n39/mode/2up Labor promises telecommunications reform     Party line for fun and games, The Times, August 5, 1994, Friday, Byline: Emma Woollacott        https://en.wikipedia.org/wiki/Mercury_Communications Interactive TV license purchasers default     SOME TOP BIDDERS AT AIRWAVE AUCTION FAILING TO PAY UP, Pittsburgh Post-Gazette (Pennsylvania), AUGUST 12, 1994, FRIDAY, SOONER EDITION, Section: BUSINESS, Byline: BLOOMBERG BUSINESS NEWS Acorn enters set top box market     https://archive.org/details/AcornUser145-Aug94/page/n7/mode/2up      Ziff Davis buys Compute     ZIFF-DAVIS ACQUIRES ASSETS OF COMPUTE MAGAZINE; COMPUTER LIFE AND FamilyPC'S ADVERTISERS TO GET UNEXPECTED BONUS CIRCULATION, PR Newswire, August 8, 1994, Monday - 19:06 Eastern Time Teenage reviewers on the rise     Teenage games writers get to call the shots, The Age (Melbourne, Australia), August 2, 1994 Tuesday, Late Edition, Section: COMPUTERS; Pg. 40, Byline: Amy Harmon Computer game book rights up for grabs     Book Notes, The New York Times, August 3, 1994, Wednesday, Late Edition - Final, Distribution: Cultural Desk, Section: Section C; ; Section C; Page 20; Column 5; Cultural Desk ; Column 5;,Byline: By Sarah Lyall         https://en.wikipedia.org/wiki/List_of_novels_based_on_video_games Disney gets MYST rights     Out of the 'Myst': Disney plays game for book, film; Hit CD-ROM software is going Hollywood, The Hollywood Reporter, August 11, 1994, Thursday, Byline: Scott Hettrick Stormfront to simulate strike season     PENDING BASEBALL STRIKE PROMPTS VIDEO GAME DEVELOPER TO PINCH HIT FOR REAL THING, PR Newswire, August 12, 1994, Friday - 09:02 Eastern Time, Section: Financial New          Real Unreal Baseball, The Associated Press, August 17, 1994, Wednesday, PM cycle, Section: Sports News, Byline: By JIM LITKE, AP Sports Writer     Indians overtake White Sox in AL Central; Braves, Expos torrid in Nintendo, Baseball League, Business Wire, August 21, 1994, Sunday Leonard Herman releases Phoenix     https://www.latimes.com/archives/la-xpm-1994-04-13-mn-45306-story.html  pg. 32      Nintendo ordered to pay $208 million     Nintendo U.S. unit told to pay 208 mil. dlrs in damages, Japan Economic Newswire, AUGUST 2, 1994, TUESDAY      https://archive.org/details/Electronic-Games-1994-08/page/14/mode/2up     No Headline in Original, Ad Day, August 8, 1994, Section: Corridor Talk Pg. 38, byline: Kevin Kerr Recommended Links: The History of How We Play: https://thehistoryofhowweplay.wordpress.com/ Gaming Alexandria: https://www.gamingalexandria.com/wp/ They Create Worlds: https://tcwpodcast.podbean.com/ Digital Antiquarian: https://www.filfre.net/ The Arcade Blogger: https://arcadeblogger.com/ Retro Asylum: http://retroasylum.com/category/all-posts/ Retro Game Squad: http://retrogamesquad.libsyn.com/ Playthrough Podcast: https://playthroughpod.com/ Retromags.com: https://www.retromags.com/ Games That Weren't - https://www.gamesthatwerent.com/ Sound Effects by Ethan Johnson of History of How We Play. Copyright Karl Kuras    

Jacqueline Woods is the Chief Marketing Officer for Teradata, the cloud analytics and data platform for AI, headquartered in San Diego, California. Jacqueline joined Teradata from NielsenIQ, where she was a member of the executive leadership team and Global Chief Marketing and Communications Officer. She also spent nearly 10 years as CMO of the IBM Global Partner Ecosystem Division, where she focused on building cloud, data, AI, and SaaS strategies. Before that, she was Global Head of Customer Segmentation & Customer Experience at General Electric and also held roles of increasing responsibility at Oracle for 10 years, as well as leadership roles at Ameritech and GTE, now Verizon. Thankfully, Jacqueline has always loved math, because, as she points out, marketing today is based mostly on data. However, she also emphasizes the importance of empathy and notes that it is essential in creating a space where people can be authentic and drive innovation, productivity, and product design. In this episode, Alan and Jacqueline talk about where trust fits into the AI conversation, what leaders need to know before launching an AI initiative, and how AI can boost efficiency and productivity. Jacqueline also tells us why underrepresented people, like black female business leaders, need to be involved in AI as it evolves.  While AI has been around for a while, it became all the rage at the end of 2022 with public access to tools like ChatGPT. AI is based on patterns, some factual and some non-factual. So that poses the question: how do we trust AI?  That's where Teradata comes in. By having responsible people create the models, take responsibility, and think critically about the training, governance, and outcomes, Teradata is focused on building the trust required to use artificial intelligence, generative artificial intelligence, and large language models for their “global 10,000” clientele, like American Airlines and United Healthcare. These companies rely on Teradata for their cloud data and analytics workloads. Teradata has been stewards of trusted information and data since they were founded about 40 years ago, and they believe people thrive when empowered with better and entrusted information. In this episode, you'll learn about: Why is empathy important for marketers? The importance of clean data  Why do underrepresented people have to participate in the evolution of AI? Key Highlights: [02:10] What is empathy? [03:45] Why marketers need empathy  [07:00] How a love of math led her to marketing  [10:30] Her path to Teradata [13:15] Teradata's focus and mission for mankind [14:20] Teradata's clients, services, and use cases  [19:00] How can business leaders ensure AI can be trusted? [21:50] What do leaders need to do before launching an AI initiative? [26:45] Remaining authentic while using AI [30:20] Creative AI use cases as workforce multipliers and how that may change work in the US [33:00] Why underrepresented groups need to participate in AI  [36:20] What we can all learn from Moe [40:55] Advice to her younger self [41:45] “Of course it's Ai!” [42:10] Watching the shifting nature of work [44:40] Can you explain what marketing does and why it's important? Looking for more?Visit our website for the full show notes, links to resources mentioned in this episode, and ways to connect with the guest! Become a member today and listen ad-free, visit https://plus.acast.com/s/marketingtoday. Hosted on Acast. See acast.com/privacy for more information.

In Episode 91, we heard from Michael Burke of Latticework Aesthetics and examined how he and his team are assembling a multi-brand aesthetic platform with an emphasis on board-certified plastic surgeons who care deeply about their patients.Today, it is our pleasure to welcome Latticework Aesthetics' CEO Todd DeYoung to the show. In this interview, Todd takes yet a deeper dive into the business side of aesthetic practice consolidation — and how, when it is done right, doctors and patients alike reap the benefits.With an impressive executive resumé spanning Procter & Gamble, Ameritech, Allstate, Motorola, and Clear Choice Dental, Todd has now entered the aesthetic amphitheater on a mission to "bring together the best practices so they can share best practices." And that includes a Fellowship program where tomorrow's surgeons can assimilate the wisdom of America's leading plastic surgeons, without being limited to a single location.Find out how it all comes together on the latest episode of The Technology of Beauty.» Apple Podcasts | https://podcasts.apple.com/us/podcast/technology-of-beauty/id1510898426» Spotify | https://open.spotify.com/show/0hEIiwccpZUUHuMhlyCOAm» Recent episodes | https://www.influxmarketing.com/technology-of-beauty/» Instagram | https://www.instagram.com/thetechnologyofbeauty/» LinkedIn | https://www.linkedin.com/company/the-technology-of-beauty/The Technology of Beauty is produced by Influx Marketing, The Digital Agency for Aesthetic Practices. https://www.influxmarketing.com/Want more aesthetic insights? Subscribe to Next Level Practices, the show where we discuss the ever-changing world of digital marketing and patient acquisition and bring you the latest ideas, strategies, and tactics to help you take your practice to the next level. https://www.influxmarketing.com/next-level-practices/

Jacqueline Woods is the Chief Marketing Officer for Teradata, the cloud analytics and data platform for AI, headquartered in San Diego, California. Jacqueline joined Teradata from NielsenIQ, where she was a member of the executive leadership team and Global Chief Marketing and Communications Officer. She also spent nearly 10 years as CMO of the IBM Global Partner Ecosystem Division, where she focused on building cloud, data, AI, and SaaS strategies. Before that, she was Global Head of Customer Segmentation & Customer Experience at General Electric and also held roles of increasing responsibility at Oracle for 10 years, as well as leadership roles at Ameritech and GTE, now Verizon. Thankfully, Jacqueline has always loved math, because, as she points out, marketing today is based mostly on data. However, she also emphasizes the importance of empathy and notes that it is essential in creating a space where people can be authentic and drive innovation, productivity, and product design.In this episode, Alan and Jacqueline talk about where trust fits into the AI conversation, what leaders need to know before launching an AI initiative, and how AI can boost efficiency and productivity. Jacqueline also tells us why underrepresented people, like black female business leaders, need to be involved in AI as it evolves. While AI has been around for a while, it became all the rage at the end of 2022 with public access to tools like ChatGPT. AI is based on patterns, some factual and some non-factual. So that poses the question: how do we trust AI? That's where Teradata comes in. By having responsible people create the models, take responsibility, and think critically about the training, governance, and outcomes, Teradata is focused on building the trust required to use artificial intelligence, generative artificial intelligence, and large language models for their “global 10,000” clientele, like American Airlines and United Healthcare. These companies rely on Teradata for their cloud data and analytics workloads. Teradata has been stewards of trusted information and data since they were founded about 40 years ago, and they believe people thrive when empowered with better and entrusted information.In this episode, you'll learn about:Why is empathy important for marketers?The importance of clean data Why do underrepresented people have to participate in the evolution of AI?Our Sponsor:Download Emailtooltester's free comparison spreadsheet to find the best email marketing service for your business.Key Highlights:[02:10] What is empathy?[03:45] Why marketers need empathy [07:00] How a love of math led her to marketing [10:30] Her path to Teradata[19:00] How can business leaders ensure AI can be trusted?[21:50] What to do before launching an AI initiative?[26:45] Remaining authentic using AI[30:20] Creative AI use cases as workforce multipliers[33:00] Why underrepresented groups need to participate in AI [36:20] What we can all learn from Moe[41:45] “Of course it's Ai!”[42:10] Watching the shifting nature of work[44:40] Can you explain what marketing does and why it's important?Looking for more?Visit our website for the full show notes, links to resources mentioned in this episode, and ways to connect with the guest! Become a member today and listen ad-free, visit https://plus.acast.com/s/marketingtoday. Hosted on Acast. See acast.com/privacy for more information.

On November 20, 1974, a significant legal event unfolded in the United States with the Department of Justice filing its final antitrust suit against the American Telephone & Telegraph Company (AT&T), marking a pivotal moment in U.S. antitrust history. This lawsuit, United States v. AT&T, stemmed from suspicions in the 1970s by the Federal Communications Commission that AT&T was using monopoly profits from its Western Electric subsidiary to subsidize the costs of its network, an action contrary to U.S. antitrust law. The case, taken over by Judge Harold H. Greene of the United States District Court for the District of Columbia in 1978, culminated in a significant settlement in 1982 through a consent decree between AT&T and the Department of Justice.This settlement led to the 1982 Bell System divestiture, breaking up the old AT&T into seven regional Bell operating companies (RBOCs) and a much smaller new AT&T. This decision not only altered the telecommunications landscape but also set a precedent for antitrust actions in the United States. However, the long-term effects of this landmark case saw a gradual re-consolidation in the industry. By the early 2000s, several of the regional Bell operating companies began to merge. For example:* NYNEX was acquired by Bell Atlantic in 1996, which later became part of Verizon Communications.* Pacific Telesis and Ameritech were acquired by SBC (formerly Southwestern Bell Corporation) in 1997 and 1999, respectively, and ultimately became part of AT&T Inc.* Bell Atlantic merged with GTE in 2000 to form Verizon Communications.* Southwestern Bell Corporation, after rebranding as SBC Communications, acquired AT&T Corporation in 2005 and subsequently renamed itself AT&T Inc., completing a significant reversal of the original divestiture.* BellSouth was also acquired by AT&T Inc. in 2006.* US West was acquired by Qwest in 2000, which was later acquired by CenturyLink (now Lumen Technologies) in 2011.The post-divestiture era saw a surge in competition in the long-distance telecommunications market, with companies like Sprint and MCI emerging as significant players. However, the eventual re-consolidation under giants like AT&T Inc. and Verizon Communications indicates a return to a more concentrated industry structure, albeit not to the same monopoly status that AT&T held before 1984.This historic case and its aftermath are a testament to the dynamic nature of antitrust law and its impact on shaping industries. The initial breakup spurred competition and innovation, but the subsequent re-consolidation raises questions about the lasting effectiveness of such antitrust interventions in rapidly evolving sectors like telecommunications.In Wisconsin, a pivotal legal battle is underway regarding the state's electoral map and the power to modify election laws. The state, known for its extremely close presidential elections, faces a dispute over its legislative districts, which critics argue are gerrymandered to favor Republicans. This gerrymandering allegedly creates a significant GOP advantage in a state that is otherwise politically evenly divided.Democrats are pushing for these district lines to be redrawn before the next elections, citing that the current maps create unequal voter classes and violate state law requiring contiguous districts. The Wisconsin Supreme Court previously upheld the existing maps in 2021, emphasizing minimal changes. This decision solidified the GOP's advantage, established in 2011, in both the state Senate and Assembly districts.The controversy extends beyond redistricting to broader electoral policies. Governor Tony Evers, a Democrat, has vetoed over two dozen election-related bills proposed by the Republican-controlled state legislature, including those aiming to tighten absentee ballot rules and modify the nonpartisan Wisconsin Elections Commission. Additionally, there have been efforts to remove the state's nonpartisan elections commissioner and disputes over voting rules.The case, Clarke v. Wisconsin Elections Comm'n, is set for oral argument and revolves around whether the GOP-favored maps violate the state's separation of powers and whether parts of towns and cities outside districts breach state law. The outcome could mandate the creation of new district lines, impacting future elections in this critical swing state.America's Tightest Swing State Goes to Court for Election PowerDonald Trump's lawyers are set to challenge a gag order in a federal appeals court, which restricts Trump from commenting on certain individuals involved in a criminal case accusing him of trying to illegally overturn his 2020 election defeat. Imposed by U.S. Judge Tanya Chutkan, the order aims to prevent witness influence and threats against officials. Trump, eyeing the 2024 Republican presidential nomination, has criticized the order as a free speech infringement. The order permits criticism of the Justice Department but bars targeting prosecutors, court staff, and potential witnesses. The case, involving charges of conspiring to interfere with the 2020 presidential election results, is scheduled for trial in March 2024. Trump, who has pleaded not guilty, faces similar charges in three other criminal cases.US appeals court to consider Trump gag order in election subversion case | ReutersIn a recent trial in Missouri, Bayer was ordered to pay $1.56 billion in damages related to its Roundup weedkiller. The jury found Bayer's Monsanto business liable for negligence, design defects, and failing to warn about Roundup's dangers. Three plaintiffs, diagnosed with non-Hodgkin lymphoma, and one spouse were awarded substantial compensatory and punitive damages. This verdict follows a series of court losses for Bayer, intensifying shareholder pressure to revise its legal approach. Despite Bayer's insistence on Roundup's safety, backed by studies and recent EU approvals, the company faces about 50,000 pending claims and has previously settled thousands of similar cases.Bayer ordered to pay $1.56 billion in latest US trial loss over Roundup weedkiller | ReutersElon Musk, CEO of X (formerly known as Twitter), threatened legal action against Media Matters and others, accusing them of misrepresenting his platform and damaging its advertising revenue. This follows a series of ad suspensions by major companies like IBM and Disney, due to ads appearing alongside antisemitic content on X. Musk's endorsement of an antisemitic post on X drew criticism, including from the White House. Media Matters labeled Musk a "bully" for his lawsuit threat. This controversy comes amid increasing antisemitism in the U.S. and Musk's history of threatened legal actions, such as against the Anti-Defamation League, which he hasn't pursued.Elon Musk, under fire, threatens lawsuit against media watchdog | Reuters Get full access to Minimum Competence - Daily Legal News Podcast at www.minimumcomp.com/subscribe

Kristin is the founder and spiritual director of Flowering Heart Center (FHC), a not-for-profit in Oak Brook, Illinois. After twenty years in a successful management career at Ameritech, Kristin left to pursue transformational work with Shematrix, involving Rites of Initiation into the Divine Feminine. While facilitating this work and receiving extensive training in India for twenty years, she founded FHC to support community healing and transformation into higher states of consciousness. She is also the bestselling author of Authentic Leadership: The Guide to be a Spiritual Leader in Your Community; and My Family Needs My Spiritual Leadership Now: The Guide to Being Your Family's Spiritual Support.  She draws on her extensive experience in various modalities including as a facilitator for The Work of Byron Katie, an Avatar master – training in managing consciousness and creating preferred realities, a licensed practitioner by Sonia Choquette – developing intuition, trainer for Oneness – offering various processes for awakening. When she found Human Design, she realized immediately the benefits for her clients and teams and started incorporating it into her work. As a Human Design consultant and facilitator, Kristin brings a unique perspective, supporting her clients to dive deeply into their design and to appreciate their unique wiring and how it will lead them toward their goals. Her clients feel empowered and gain a deeper understanding and reverence for their true selves.  Tune in to hear this Chicago-based author, consultant and facilitator share her story of how she found Human Design and crossed paths with Katie, a Chicago girl still at heart.    Check out Kristin's Book, Lead By Design Kristin provides a framework in which you can effectively lead your life by aligning with your Human Design, understanding the World Design, and then moving toward your goals while inspiring others to do the same. You'll learn the best way for you to make decisions, and how to communicate with others in a way which they can hear and respond to you. Find out what you need to know to align with your natural leadership style and to be a more impactful leader.

Kathy Tagenel Today on Notable Leaders' Radio, I speak with Kathy Tagenel, President of Go-Givers International. She shares the impact and power that comes from building the muscle of listening to and trusting your intuition. In fact, it was those moments that led her to discover her passion and purpose; helping companies build powerful Go Giver Cultures of fully engaged, valued and loyal employees and clients. A big mic drop moment came when she shared what makes up a healthy company culture. The simplicity of it is not only powerful but doable for companies and teams of any size. In today's episode, we discuss: How Kathy learned to listen to her inner voice and follow her intuition Why she decided to fire herself from a successful corporate job, and go out on her own to become a serial entrepreneur What she has learned about relationships along the way How she encourages leaders in the workplace to create a culture that builds a foundation to build upon. Kathy develops and delivers workshops and mastermind retreats for entrepreneurial and intrapreneurial leaders who want to grow their business by creating an exceptional culture based on the principles and framework of The Five Laws of Stratospheric Success from “The Go-Giver” by Bob Burg and John David Mann.  I learned so much from this conversation with Kathy and I think you will too.. She truly  is a remarkable woman who shares very openly about her life and all it has taken for her to be the success that she is today. Don't miss this one. FREE RESOURCES: The Go-Giver Way: 5 Principles for Creating a Culture of Excellence  https://thegogiver.com/culture Links to all the Go-Giver Books:   Guest Bio: As President of Go-Givers International, Kathy develops and delivers workshops and mastermind retreats for entrepreneurial leaders who want to grow their business by creating an exceptional culture based on the principles and framework of The Five Laws of Stratospheric Success from “The Go-Giver” by Bob Burg and John David Mann. Since 2008 Kathy has partnered with Bob Burg to grow The Go-Giver Movement and build The Go-Giver® brand. She is also the co-founder of The Go-Giver Success Alliance Mentorship Community. Kathy's background is in marketing, information technology, and entrepreneurship; her passion is working with entrepreneurs and intrapreneurs to help them understand and appreciate their unique gifts so they can realize their creative potential. As a Kolbe Certified™ Consultant she helps individuals discover and leverage their instinctive strengths for greater productivity and fulfillment. She received her B.S. in Electrical Engineering from Northwestern University and her MBA from the University of Chicago. She started her first business in 1999 and previously had worked for large corporations such as IBM, Ameritech and Verio. Kathy is an adventurer who loves to travel and boldly go where she's never gone before! Website: https://thegogiver.com Kolbe Website: https://thegogiver.com/kolbeLinkedin: https://www.linkedin.com/in/kathytagenel/ Belinda's Bio:  Belinda Pruyne is a sought-after Leadership Advisor, Coach, Consultant and Keynote speaker. She is a leading authority in guiding global executives, professionals and small business owners to become today's highly respected leaders. She gained a wealth of expertise in the client services industry as Executive Vice President, Global Director of Creative Management at Grey Advertising, managing 500 people around the globe. With over 20+ years of leadership development experience, she brings industry-wide recognition to the executives and companies she works with. Whether a startup, turnaround, acquisition, or global corporation, executives and companies continue to turn to Pruyne for strategic and impactful solutions in a rapidly shifting economy and marketplace.  Website: Belindapruyne.com Email Address: hello@belindapruyne.com LinkedIn: https://www.linkedin.com/in/belindapruyne  Facebook: https://www.facebook.com/NotableLeadersNetwork.BelindaPruyne/  Twitter: https://twitter.com/belindapruyne?lang=en  Instagram: https://www.instagram.com/belindapruyne/ 

Don't forget to head over to Ten Seven Ten to check out all the other shows on the network!Thanks again to Deezkeyz for making our new intro!  Check out all his socials!Reach out to us via any method below:EMAIL:  trytopodcast@gmail.com - record a voice memo & email it to us!TIKTOK:  @TRY2PODCASTTWITTER:  @trytopodcast, @aintnoswayze, @mustbethechoadiINSTAGRAM:  TRYTOPODCASTFACEBOOK:  facebook.com/trytopodcast 

In the podcast, Bruce and Dennis discuss their partnership along with the top use cases and adoption drivers of LoRaWAN. They also provide advice on starting your IoT journey and the challenges they've witnessed in the industry.Dennis Henderson is CEO and Co-Founder of Ready Wireless, a leading IoT Managed Services Provider and Systems Integrator. In his 35-year career, Dennis has been exclusively involved in telecommunications. He has leveraged that industry experience in building the Ready Wireless team as the company leads in the IoT revolution.Bruce Chatterley is an experienced business leader and entrepreneur. He brings more than 25 years of experience building successful high-growth technology businesses. Before Senet, Bruce was an Independent Growth Consultant and acting CMO of a global fiber optic telecommunications provider in London, UK. He also served as CEO of Layered Technologies, a provider of secure cloud hosting services for Government, Financial Services, and Healthcare applications. Chatterley is an experienced telecom leader, serving as CEO of cloud-based VOIP firms Broadvox and Speakeasy. In addition, he is a former senior executive at Ameritech and US West. Chatterley has also been an early leader in developing the Software-as-a-Service industry, having served as CEO of ViAir and President of eServices for Concur Technologies. Earlier in his career, Chatterley held Senior Sales and Marketing positions at GE and IBM. He earned his BSBA from Central Michigan University and his MBA from the Kogod College of Business Administration at American University.

  Purpose is an important new way for brands to differentiate themselves in a competitive market.  Our guest Diane Primo, CEO of the agency PurposeBrand, explained that a brand's purpose must be authentic, and be established with the buy-in of all stakeholders. Only then can it be successfully presented externally for marketing benefit. Join us for a lively discussion about why consumers' growing interest in a brand's purpose matters, and how to quantify the impact of purpose on your investment. Hint: Take the long view. About our Guest: Diane Primo is the CEO of Purpose Brand Agency, an award-winning, Chicago-based public relations, branding and digital marketing firm. She is the only African American female CEO of a purpose-driven communications agency. Diane's focus on impact marketing stems from the belief that brands must be relevant, purpose-driven and committed to consumers to be successful today. Consumers' demand for meaning, transparency and authenticity has changed the nature and raised the stakes in all communications. As founder of Purpose Brand, Diane builds on a groundbreaking 30-year career leading some of the top marketing organizations in the country. She served as general manager at Quaker Oats, president of product management at Ameritech and SBC (currently AT&T), chief marketing officer of CDW and CEO of a Kleiner Perkins-backed e-commerce startup in the home services sector. A communications innovator, Diane was recognized as such with Ragan Communications' 2020 Top Women in Communications Trailblazer Award. She holds an MBA from Harvard Business School, a BA from Smith College, and is the author of the forthcoming book ADAPT: Scaling Purpose in a Divisive World. WVU Marketing Communications Today: Horizons is presented by the West Virginia University Reed College of Media, which offers renowned online master's degree programs in Marketing Communications.  

Podcast host Cary Broussard interviews Jean Howard who works with corporations and small businesses to grow sustainably through financial management and strategic planning.Jean has worked with Christies, the global auction house, supporting both the acquisition and sale of works of art and she has worked with Ameritech and Oracle. She has studied both education and theology at the graduate level while getting her MBA at Cornell's School of John Management in Finance and Systems….and she's a Master Gardener!Jean shares her knowledge and enthusiasm about this fall's C2CEO curriculum as a lead instructor for the C2CEO Social Responsibility Course. We are so excited for you to listen to what Jean has to say about the course and who will benefit. Go to www.cinderellaceo.com to learn more after listening to Jean and Cary.

Today I'm joined by Diane Primo. Diane is on a mission to help businesses find their purpose, and live it out every day.She is the CEO of Purpose Brand Agency, an award-winning, Chicago-based public relations, branding and digital marketing firm. She is the only African-American female CEO of a purpose-driven communications agency. Diane's focus on impact marketing stems from the belief that brands must be relevant, purpose-driven and committed to consumers to be successful today. Consumers' demand for meaning, transparency and authenticity has changed the nature of and raised the stakes in all communications.As founder of Purpose Brand, Diane builds on a 30-year career leading some of the top marketing organizations in the country. She served as General Manager at Quaker Oats, President of Product Management at Ameritech and SBC (currently AT&T), Chief Marketing Officer of CDW and CEO of a Kleiner Perkins-backed e-commerce startup in the home services sector. She holds an MBA from Harvard Business School and a BA from Smith College.She serves as a board member for P33, the private-sector initiative to promote Chicago's standing as a technology center, as well as serving as a member of World Business Chicago's ChicagoNEXT. She is a member of the Economic Club of Chicago, the Chicago Network and the Business Leadership Council. Primo received the 2020 Top Women in Communications Trailblazer Award.To find more about Diane, visit https://purposebrand.com/about/our-team/diane-primo/

In this episode, Josh speaks with Kathy Tagenel about optimizing your energy and partnerships and becoming a more effective communicator. Kathy Tagenel is a business strategist and developer. She is the president of Zoom Strategies, Inc., the strategy firm she started in 2004. Since 2008 Kathy has worked with Bob Burg to build The Go-Giver brand and grow The Go-Giver Movement worldwide. Kathy is the co-founder of The Go-Giver Community Network (https://thegogivercommunity.com). Kathy's background is in marketing, information technology, and entrepreneurship; her passion is working with entrepreneurs to help them understand their unique gifts and grow their businesses. She has also been a Kolbe Certified™ Consultant since 2005. Her Kolbe MO is 5 7 6 3. She received her B.S. in Electrical Engineering from Northwestern University and her MBA from the University of Chicago. She started her first consulting business in 1999 and previously had worked for large corporations such as IBM, Ameritech, and Verio. Kathy is an adventurer who loves to travel and boldly go where she's never gone before! One of her favorite places on earth is Lake Tahoe.   Connect with Kathy: https://www.zoomstrategies.com/ https://www.linkedin.com/in/kathytagenel/   Connect With Josh: https://www.linkedin.com/in/joshua-olmos/ https://www.instagram.com/josholmossr/   Recorded using Riverside.fm  

The affiliate marketing podcast is back again with another star-studded episode. This week we are focusing heavily on adapting your purpose for your affiliate program, and who else better to discuss this than Purpose Brand Agency, CEO, Diane Primo. She is the only African-American female CEO of a purpose-driven communications agency. Diane's focus on impact marketing stems from the belief that brands must be relevant, purpose-driven and committed to consumers to be successful today. Consumers' demand for meaning, transparency and authenticity has changed the nature of and raised the stakes in all communications.As founder of Purpose Brand, Diane builds on a 30-year career leading some of the top marketing organizations in the country. She served as General Manager at Quaker Oats, President of Product Management at Ameritech and SBC (currently AT&T), Chief Marketing Officer of CDW and CEO of a Kleiner Perkins-backed e-commerce startup in the home services sector. She holds an MBA from Harvard Business School and a BA from Smith College.Scaling Purpose in a Divisive World is Diane's very own book and represents the most up-to-date, cutting-edge thinking on corporate purpose. It is both a framework for mastering corporate purpose and a way to achieve a more resilient and prosperous business.Listen to find out more about: Why Diane wrote this book Understanding the marketplace that you're in The future of affiliate marketing and the importance to ADAPT[01:40] - Diane discusses her background [07:30] - Listen as Diane discusses her inspiration for writing the book [13:00] - Hear why trust is crucial for any affiliate marketing method [22:00] - How to deal with the changes of digital“I love AffiliateINSIDER's Affiliate Marketing Podcast.”

In this episode of the RETHINK Retail Podcast, Gabriella Bock sits down with Diane Primo, CEO of Purpose Brand Agency, an award-winning, Chicago-based public relations, branding and digital marketing firm. Diane is also the author of several books including the recently published, “ADAPT: Scaling Purpose in a Divisive World,” which provides a framework for mastering corporate purpose and offers readers guidance on how to achieve a more resilient and prosperous business. During their conversation, Diane shares why retailers must cultivate a bias toward action, not just transaction before discussing how social media is shifting culture and enabling consumers to become their own microphones for the purposes they align with. More about the guest: Diane Primo is the only African-American female CEO of a purpose-driven communications agency. Diane's focus on impact marketing stems from the belief that brands must be relevant, purpose-driven and committed to consumers to be successful today. Diane built her agency on a storied career leading some of the top marketing organizations in the country including Quaker Oats, Ameritech and SBC. You can purchase Diane's book at https://purposebrand.com/books/adapt-book-scaling-purpose-in-divisive-world/. Register for Future Stores Seattle at: bit.ly/3t67xBW If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

Let's face it! Despite all the hype and billions pouring in and out of the blockchain industry, we have yet to see a breakthrough in real-world adoption. Today we bring on Brian Barnier of Value Bridge Advisors and Think.Design.Cyber to discuss the industry and learn from his insights key areas that every blockchain organization should focus on to be successful: 1: Identifying your value proposition 2: Understanding the "Used Car Lot Problem 3: Product Management 4:Understaning your team and more... About Brian Barnier Member of Investopedia's Financial Review Board Head of Analytics at ValueBridge Advisors and Guest Professor at the Colin Powell School at City University of NY Previously taught finance and operations at the University of Detroit Mercy and economics at Western Michigan University. Author of The Operational Risk Handbook and contributor to Risk & Performance: A Guide for Government Decision-Makers and Risk Management in Finance Experience Brian Barnier, Director/Head of Analytics, ValueBridge Advisors (U.S.)/Burnt Oak Capital (UK), focuses on growing companies and investment funds. His analytical edge in risk management comes from systems analysis and advanced data visualization. His impact flows from his expertise in strategy, data analysis, and technology. He is co-founder and editor of economic and market site Fed Dashboard & Fundamentals, where he applies decision science analysis to bust market and economic myths. He serves on advisory boards for Blue Sky Capital, Disaster Technologies, Origo Financial, Orion Worldwide, and Boardwise. Guest professor at Colin Powell School @ City University of NY teaching a graduate seminar in data analytics for decision-making. Appreciating businesses through institutional investor eyes, he served as co-chair of the risk committee of the USD26T assets London-based ICGN institutional investor organization, where he catalyzed the “investment chain of implementation” analysis. He has been interviewed and writes widely, including from the floor of the NYSE, NASDAQ MarketSite, The Street, NY1, WSJ, CNBC, and Bloomberg Brief. Previously, he led innovation initiatives for IBM, Lucent (now Nokia), and Ameritech (now AT&T)—across which he led teams to 9 patents and launched a pioneering fintech product. He taught finance and operations at the University of Detroit Mercy and economics at Western Michigan University. He has guest lectured in Russia and Mexico. --- Support this podcast: https://anchor.fm/samconner/support

In this episode John Tomlinson talks with Kushal Bose about his remarkable career and how he's used his engineering and film making background to create deep learning experiences in organisations. Kushal Bose is the CEO of teledec.com and learning & development facilitator for corporate clients. He helps companies reduce costs and improve bottom line through the art of storytelling. With advanced degrees in engineering and film production, he founded Teledec International in 1987 to create engaging training tools that combine the different techniques of cinema, explaining complex technical concepts. For 35 years Teledec has been at the leading edge of innovative training development with an impressive client list of Fortune 500 companies including: Abbot, BP, McDonald's, Philips, Northrup, Ameritech, Kraft, Cisco, Discover and many more. Their speciality is taking existing training material (PDF, Excel, AutoCad, Visio, MSWord engineering specs, job aids, etc) and publishing a seamless engaging presentation for an online audience. These presentations can be instructor led, self-paced, or blended. They excel in developing: Learning Solutions Compliance Training Technology Training Organization Development Training Sales Training Customized Training Solutions Teledec has an impressive in-house capability including subject matter expertise, video production, graphics and animation, programming, authoring, instructional design, technical writing and LMS administration.

Keith Wyche is a Seasoned Executive, Board Director, Best Selling Author & Speaker, Diversity, Equity & Inclusion (DEI) Thought Leader, and Change Accelerator. He has risen through the ranks. With more than 30 years of experience, earning significant results for some of America's best-known corporations including Walmart, Ameritech, Convergys, AT&T, IBM, Pitney Bowes, and SuperValu, Keith has become a successful corporate president and one of the highest-ranking African-American executives in the U.S.Keith understands the rules for success, and shares his insights as an author of the recent book Diversity is not Enough A Roadmap to Recruit Develop and promote Black Leaders in America.  He has appeared on the Today Show, Fox Business News, and media outlets such as TIME, USA Today and Black Enterprise. He has received several awards including The MLK Jr. International Board of Renaissance Leaders by Morehouse College for his dedication to developing young talent.In this episode, Keith shares his perspective on why Black Professionals have lost faith in DE&I programs, what is contributing to the situation, and how to correct it.  A strong inclusive leadership culture and commitment with accountability are key elements of success. For more information see our blog Why Workplace DEI Programs are Failing Black Employees and other thought leadership resources. 

Hear why a great customer experience means everything I am always excited to share a great woman's story with you, our audience. Melissa Copeland is a great woman to know. She had a wonderful career, as so many women have had, only to discover that flying all over the world was not great for her family, or even herself. She pivoted and launched Blue Orbit Consulting, which allowed her to refocus her attention on clients closer to home and on projects dear to her heart—like improving customer interactions for her customers. Our conversations roam all around the challenges she, and I, see among our clients as their customers are changing, service expectations have dramatically shifted (where fast means right now), and staffing has become an uphill climb, to say the least. What to do? Call Melissa, who brings her expertise in organizational transitions and interpersonal growth and development to the task at hand. Clients love her approach, and I think you will as well. Enjoy.  Watch and listen to our conversation here At SAMC, the topic of culture change is one we know a great deal about What I enjoy when I have someone like Melissa on the podcast is how we can share our ideas, experiences and know-how and continue to learn from each other. You can certainly read in my book, On the Brink: A Fresh Lens to Take Your Business to New Heights, how frustrating it is for companies, then and now, to address the core service imperative of their organization's business. My hope is that you take away some great ideas and great learning around how to step back and look at your own business with fresh eyes, and see where you need to make some changes that will make all the diference. If you'd like to reach out to Melissa, you can connect with her on LinkedIn or her website BlueOrbitConsulting.com, or email her at melissacopeland@blueorbitconsulting.com. More about culture change and how to motivate your employees to love their jobs Blog: How's Your Culture? Doing Fine Or In Drastic Need Of An Overhaul? Podcast: Marcella Bremer—Build a Better Business With an Amazing, Positive Culture Podcast: Lisa McLeod—If You Want To Succeed, You Must Find Your Noble Purpose Additional resources for you My award-winning second book: Rethink: Smashing The Myths of Women in Business My award-winning first book: On the Brink: A Fresh Lens to Take Your Business to New Heights Simon Associates Management Consultants    Read the transcript of our podcast here Andi Simon: Welcome to On the Brink with Andi Simon. Hi, as you know, I'm Andi Simon, I'm your host and your guide. My job is to get you off the brink and I go looking for people who have really interesting ideas to share with you to help you see, feel and think in new ways. That's why today I have Melissa Copeland. And Melissa is here to talk about the customers of tomorrow, and how to serve them. But what's really interesting is her own journey and what she sees going on in the market, and how she can help you see it through that fresh lens that I want you to have. Remember, time to get off the brink, and the times they are changing. So let's soar together. Melissa, thank you for joining me today.  Melissa Copeland: Thanks for having me.  Andi Simon: Share with the listeners, who is Melissa and when and how did you get to where you are now? And why are you so interested in it? Please share your story.  Melissa Copeland: Sure, it's a wandering path, but I think many people have those nowadays. It was less common when I started working, but I actually started as a documentary producer producing travel documentaries and traveling around the globe doing that which I love. It didn't take long, about two years, for me to learn that it was really hard to afford my rent and lunch and a bus pass on the salary a documentary producer makes. So I went to business school, and business school wasn't at all what I expected. It was much more of a structured education versus some of the intellectual inquiries that I was expecting to find. So if there is such a thing, it sounds like an oxymoron, but I was a bit of a countercultural business school student coming out of grad school. I landed in a job in strategy at what was then Ameritech, now AT&T. I was sent to one of the wholesale divisions. So think of the really technical engineering, kind of in the more old-fashioned parts of the company. And here I was, this kid who had been a documentary producer. And my background was in history and writing. And I learned to speak engineering, and I learned to speak pension. I had more fun than I ever thought I would in the corporate world. So I was rotated in the seven years that I was there, through almost every functional area. I got a taste of strategy, sales, marketing, and wound up doing two types of international assignments. One was a startup based in Chicago. And the second was an assignment based in Brussels, Belgium for two years. And those were amazing. A couple of the things that I really learned was that the language of business is really one of figuring out how to connect with people, and how to define problems, and then organize toward a solution, whether it's through collaboration, whether it's through directing, or self-directed teams, or any of those pieces. And so one of the things I didn't expect that I've used my entire career since then, was during that time in Brussels, the techniques that you learned growing up in the United States to influence people with money, or sales incentives, or performance incentives, didn't work the same way in a different culture and context. And that notion of what is my culture and context? And how do I get the results I need? One of the things I learned was, in the US, if you wanted to get something done, you have a meeting, you divide up the tasks, and everybody goes in, does it. In the situation I was in, in Brussels, if you had a meeting, the way to get people engaged was to give everybody the opportunity to participate in the brainstorming, right? So no matter what it was, if you call it brainstorming, people were highly engaged, because everyone wanted a piece of the ideas and to really feel like, what would they be called, an influencer, but to really be part of the solution, and then folks would happily go and participate in terms of behavior change. So that has actually become a signature part of the consulting I do today. Some from that role, I moved through a couple of different roles, but I stayed in that arena of really working on customer experience and employee experience, and helping folks move through changes that almost always benefit customer experience and customer loyalty. And that's when I would say my love affair with customer service and contact center organization started.  Andi Simon: You formed your company Blue Orbit Consulting in 2014. Typically, I would start any interview like this and read your résumé. But I really prefer you to talk about this journey because it's a setup for what's happened since you set up your own company. So how did you come about? Your insights are extremely valuable today. We don't motivate people by giving them more money that doesn't do anything for the research work. You can give them more money, but it doesn't mobilize them. It doesn't motivate them. It's not what makes them work. There's something that took you from being inside to being a consultant having your own company. What was the catalyst?  Melissa Copeland: So I worked for many years for a consulting firm called The Northridge Group and helped build the firm, and was able to be the generalist moving across a lot of areas. The firm had tremendous success. And I have one of those hard learnings. After about 12 years there, my kids were eight and five, and I was continuing to travel almost every week. And no matter where I was, I was on the wrong continent for somebody. And we got to a point where more often than not, it was my kids, you know, or team members or clients. But it really became a challenge that it was my kids that were on the wrong side of that. So I left and I wasn't sure what I was going to do. And that lasted, that break lasted about two months. And we learned that I was terrible at carpooling, that I hated doing laundry, and got rid of all of our household help. But, former clients and colleagues started calling with projects and saying, hey, you've always been really good and helped me think through hard problems, will you come help me do this global technical support? Will you come take a look at this process problem in my organization? And that's fundamentally how Blue Orbit was born. So in 2014, I formed Blue Orbit. It was just me, and a couple of high school and college babysitters taking care of my kids, you know, before and after school. And as the firm grew, I really drove more focus around not just taking  every phone call, though anyone that calls and says, can you help me think through this hard problem, I really enjoy hard problems. So I'm happy to help think them through, but really, drove more focus around the pieces that I think are really important as businesses grow and move forward. And that is thinking through not just the customer journey, and some of the buzzwords around that, but also thinking through the service design for how you support that customer journey, and more recently, a lot of emphasis around employee engagement. So how do you make it easier on the employees to deliver the service design and a fantastic customer experience. So little by little, as the firm grew, it started being engagements with me and then I started building more team-based engagements to be able to implement at large organizations. Then we land where we are today where the business supports both some startup companies that are just starting on that journey. It's tons of fun when we have a blank slate, and you're starting with the service design from the beginning. And then the large organizations where you might have hundreds or thousands of people that you're trying to orchestrate. And then it's really more that collaboration and building a funnel of ideas for how can we accomplish the goals we need to get to.  Andi Simon: You and I both understand the complexity of human interaction and conversations. And the question is, what do we say to whom in what way to get what done? And that's not casual, and every culture is different. The culture is inside each one of these, small, large and otherwise, whether in Belgium or in the States, or whatever they are, and just do things differently. And your description of the Belgium folks who wanted some autonomy, mastery and purpose, which is what we're talking about these days, was quite different than here where command and control tell you what to do, and tactical and practical, and not much gets done. So it's an interesting time. So some of the insights that you're pulling together, working over the last years, 2014 was a short long time ago. And between the pandemic and all the things going on with technology and customer transformation, there's some key themes that you and I chatted a little bit about. Can you share them with our listeners or our audience? I do think they are going through them and they want to know, what do I do now? How do I do this? Some thoughts?  Melissa Copeland: Sure. I love how you you reference the autonomy and the mastery. One of the pieces that I first tried to size up is that culture and context and organization. I do feel compelled typically to look at data, because you always have people in your team or your organization that need to be data driven. And then we also have to look at some of the more qualitative aspects of what does it take to drive change, like, are we talking about a jello situation where you're going in and going back out? Are we talking about a situation where people are highly receptive to doing things differently? Some of the themes and particularly changes since 2020, a big one affecting a lot of organizations, whether we call it the great resignation or not, but the balance of power has shifted in terms of employees making choices about where they want to be. And so I challenge that many large organizations and in particular contact centers are dealing with the vacancy rate in roles that may be as high as 30%. So I have two clients right now that are down about 30% of people. And that puts enormous pressure on the organization and its ability to serve customers. To that end, there are two big themes that I've been working with a lot of clients on. One is the theme around, what if the customer isn't always right? And so how do you handle that? The first studies I've seen in years, probably as long as I've been working in customer experience, started coming out in the fall, illustrating a significant change in customer behavior, meaning, historically, customers really cared about that the agent I spoke with was friendly, were they pleasant, so we'll call that friendliness. And then they care about, is my question answered, or has my problem been resolved? The shift in the research over the past six months is that customers care much more about how fast something happens. So the friendliness isn't at the top anymore, although I'd say it's table stakes in most organizations, it's really how quickly can you get to my question, or get me an answer. And can you do it in the media that I choose to interact with you in? So can you do it by voice? Can you do it by self service? Can you do it by chat? What are the different ways that I can connect with you? So that's one huge arena. The second that combines the two, getting answers quickly, and then struggling with kind of making the workplace attractive for employees and making their roles easier. And so I'll call that the employee engagement or employee enablement tools. So in customer service, and contact center, lots and lots has been written and talked about around how artificial intelligence or AI is used in bots and self service so customers can do things themselves. The real frontier that I've been working with clients on for the past year, and I think it'll become bigger in the next two years, is really around how do you use that power to enable human-to-human interaction? So how do I help an agent, right, be as quick and effective with a customer that wants to interact by voice? Or they have a question or a challenge that's too complicated for the self service arena and so how do you deploy those tools on the market in a way that really makes the agent's job easier, and makes employees feel like they can succeed in a difficult environment, or ultimately make that environment better? So I'd say those are the two big ones that I've been working with folks on that I think are the trends that are here to stay for at least 2022 to 2024.  Andi Simon: As a culture change expert, I'm curious, because I had one client who had a very bad help desk. And we actually suggested they go and make their folks remote before the pandemic. They were in a fabulous position when the pandemic hit. But the remote gave their staff a much better work environment and they lost the turnover. They speeded up the responses and they realized that having them come in and sit and wait and have to get things done in place was dysfunctional for this particular organization. They were an outsourced service provider, but what was important was that the people thought about it in terms of what mattered to them. Where did it matter that they work? What hours could they work, as opposed to a box that they had to fit into, and that autonomy and mastery. They needed something to motivate them to mobilize them to want to do this as opposed to being forced into it. And so that became interesting. My second point is that both consumers and employees are people. If you think of them as the same as very important people, then your customer and your staff are connected. It's not separate. And so now, if we step back and look at them as one ecosystem, it's no longer what the customer wants, it's how the employee and my customer can solve a problem together, collaboratively, as opposed to I'll do it in my time. You can't. It's really less adversarial or competitive and much more collegial. Are you seeing some of the same things?  Melissa Copeland: Absolutely. So I think one of the really interesting takeaways is, remote work is something that has been talked about for a long time. And then companies that explored it particularly for contact centers or tasted different pieces of it in very targeted areas. The pandemic forced folks to do it on a mass scale. And what many organizations found was no productivity was lost. What they had to do, though, was figure out how to recreate some of the cultural aspects that existed when you brought people together. It's a great example you give around the IT help desk because one of the bigger satisfiers for folks that work in centers are being able to have hours that they can manage more effectively. And so for a center, the benefit is that they can have more people working part time or split schedules or different approaches. And for employees, you've removed the transit piece. So they're more open to working. So I think those are often terrific solutions. And it's interesting to see organizations work through what's here to stay because when folks flipped the switch on March 2020, right, all the old processes went with them. There's a really interesting opportunity for organizations that are willing to take a hard look. It's one, I'll be honest, I thought it was going to happen in 2021 and it didn't happen that much around getting rid of some of the low value processes and activities. But I'm optimistic that this year will be the year that many organizations step back and say, we really need to do it that way, or can I make it easier on everybody. And then I don't think I can say it better than you did around the collegial approach to problem solving. So it's typically a terrific scenario, when you can have an agent empowered to conduct a conversation the way they want to. And that requires a couple of things. It requires organizational trust, and having the metrics or ways to measure the effectiveness of a conversation that go beyond process compliance. So a traditional way of doing it was, here's the process and you're measured on how you follow it that doesn't drive the autonomy and mastery of that process. But it doesn't drive mastery of the customer interaction. And so seeing more organizations move toward some of the enablement tools that in order to allow agents to have the conversation that they want and need to have with a customer, you have to solve the problem.  It's very different to achieve the same goal. So an example of some of the cooler new tools that are coming into play is some of the same artificial intelligence technology that makes self service bots work can be deployed to help agents. So the bot can be sort of listening, if you will, to the conversation and picking up key words and tone from the customer. And then prompt the agent. Here are some documents that might help you. Here are the links and the reference material so that the agent can focus on the conversation, not zooming through multiple apps, or wikis or web links, to find the information they need. And that goes toward your point around, you can really drive a collegial situation more than you can an adversarial one. You give the employee a great shot at success versus the employee feels like they're on the front line. Andi Simon: You raised a very important question. How do we evaluate, assess and appraise our employees? There was a great article that talked about how I never see them. I used to evaluate them based upon how I felt about it. I mean, some of the reaach proves that's how you evaluated them. It wasn't on their performance, per se, it was how you liked them or not. And so now they're having a difficult time knowing what to evaluate. It's not just compliance with a rigorous help desk script, or how fast you answer the phone, or how fast you solve the problem, or how the customer evaluated you. This is all experiential, and it's richer in many ways and more challenging to evaluate another. I'm not quite sure how to tap into the customer satisfaction. What does that mean? l'll give you one little speed thing. One of the CEO groups I was doing my research with, a gentleman in fertility centers said, it used to be that we could set up an appointment with someone interested in our methodology with a doctor, you know, over time. Now they want it immediately. And if I can't get the doctor to contact them immediately, however fast that is, they go somewhere else. And I say welcome to a world of instantaneous gratification. You know, they're ready right now. I want that conversation. And he said, I don't know how to put a young person in charge of it now, so they can appreciate what that young person is looking for because I can't figure it out at all. So now, my question for you is, as you're looking at this, how do we appraise the success of our customer service system? And what should people think about as they are evaluating their evaluation system?  Melissa Copeland: Those are great questions. So the first one is relatively straightforward. So when looking at the success of a customer service organization, or the customer experience, many of those metrics don't change, what changes is how you use them. So in terms of data, one of the fun things about contact centers is they usually have an overwhelming amount of data. So you can see how quickly our customers connect to the answer that they want. And you should be able to calculate how many times you're getting the customer the right answer the first time. If you can't calculate it, that's a great subject for us to talk about and brainstorm how to get to it. But you should know how often the agent is able to satisfy the customer. And when they can't, you need to divide into two groups, the things that are agent specific, and the things that are systemic. So right, no agent could have solved it, because of other other reasons. So there's an overall framework for looking at how quickly am I serving the customer? And then, was the customer satisfied? And I would argue, most importantly, was their issue solved on the first call? That does push by the wayside some old metrics. So an older metric would be looking at how long it took. I, Melissa, typically, I don't care how long it took, if you did it right the first time and the customers were happy, we've avoided future calls and interactions that become more expensive and more time consuming. And we've made that customer of tomorrow happy because they have patience for very little and certainly not for mistakes or ongoing back and forth about the same issue when it comes to appraising the individual. That also is something that I love, your example that is shifting, right. So it was always something where, when people were in the same place, you would see someone at their desk, you would see if they were working, and that vision that I can see you isn't there anymore. So that does drive more dependence on metrics. And it does drive more conversation with the individual. So one of the things that I'm seeing is more and more trends toward talking to people about how they feel. Yes, I've never had so many conversations about feelings. You know, I'm working with one client right now and we're doing a large transformation program. And a lot of our conversations are, do you feel competent? Do you feel empowered? What are the things you're struggling with? And how can I help you? So it is a much more honest move toward what I would call true coaching and development and away from some of the performance management. And some of those organizations wind up being my favorite clients because they're really interested in elevating the business's performance and the people providing it. That doesn't mean you don't have to deal with some specific performance situations. But it's a very different philosophy around, let's look at your metrics, and let's talk about how to make them better. As opposed to, here's the threshold and that's where you have to be.  Andi Simon: I love what you're talking about. A great transformation, isn't it? Because slowly we are recognizing what can mobilize people. We're learning so much from the neurosciences, the cognitive sciences, everything from the curiosity quotient, and the emotional intelligence and all the ways the amygdala and the brain works and what really gets people excited about what they're doing. You couldn't have done this without the pandemic, generating this great transformation. And now we're changing how we're managing people, asking them to feel the way we'd like them to. People didn't know what those words meant before but now we decide with the heart and the eyes, and how it feels. How does it look? And then intellectually, we can look at the numbers that come out of that. It's interesting. One of the podcasts I did with Lisa McLeod was about purpose. And Joey Ryan's work on purpose, purpose-driven companies. If you have purpose with mastery and autonomy, you mobilize people to do far better, and any other kind of ratcheting down to data-driven metrics, the data comes from being happy. And that's not so terrible.   Melissa Copeland: I would add, though, that for many organizations, it's a really difficult shift. People have been rewarded for a long time for complying with the process, doing the right things, and being where you're supposed to be. There's enormous opportunity in this transformation. But there's also a lot of fear and support required. And so, I think the other interesting trend is, many organizations, whether you call it change management or organizational change management, or you just call it transformation, or I have been known to call it whatever I need to call it to get it done so we can call it process work. But really thinking through, how do you help people through that difference? Because particularly tenured employees will have a lot of trouble making the move.  Andi Simon: I want to add something and then we'll wrap, because the points you're raising for our audience are very important. We live the story in our mind. The way humans survive is that we create a story in our mind and that becomes our reality. And Melissa says something very important because the tenured employees have a story that registered well for them in the past. They really knew how to do that and keep their jobs and keep the boss satisfied. They played it really well, it was like a role on stage, where they knew how to play Macbeth really, really well. And now they have to play Hamlet. And they don't have a clue what the script is or how to perform. And it isn't that they resist the change, they don't really know how to. If you put them on stage and told them to play a new role, they don't know what to say or how to say it. They don't know how to behave with each other. They don't know what to expect. It's very scary legitimately. And the brain hates to change, it's got a lot of cortisol floating around up there. So as you're looking at your employees, don't get angry. Figure out how to hire Melissa to come help you invent new ways to show them how to come to the new. We used to say, if you want to change, have a crisis or create one, because if not, your brain doesn't pay attention. I never expected this kind of crisis. I don't really want another one. But don't waste it. It's a great time. Listen, this is such fun, tell the listeners two or three things that you don't want them to forget.   Melissa Copeland: Number one, whether or not the customer is right, finding that collegiality and collaboration is critical to customer experience moving forward. So figuring out your service design and how to deliver it is absolutely paramount. The second point would be employee enablement, and letting employees lead but giving them the tools to do so. So freeing them from some of the process compliance of prior iterations is a terrific tool to do it. And you know, I'm happy to brainstorm or chat with anyone about those. And then one more item that your last comment made me think of is, I myself had one of these epiphanies in November. My daughter and I went from Chicago to New York, and we saw Six on Broadway. And so for those that aren't familiar with Six, it's about the wives of Henry the Eighth, many of whom wound up decapitated or died of illness, had all these extraordinary adventures. And we brought my aunt with us. So we covered multiple generations, and my aunt knew the history better than anyone and loved the show for the history. My daughter loved the pop music, and the takeoffs of Beyoncé and Adele, and the music that was there, and I got about half of each, and still loved it. And so I think of that as inspiration for listeners. You don't have to be at any one extreme, but you do have to find a way to find some of the fun in it. And if you can find the fun, then you can move the culture forward.  Andi Simon: That's a beautiful metaphor for everything you do for life, in fact, because it is the same experience seen through very different eyes. The lenses were completely different. The story was exactly the same. You all sat in the same seats and watched it and had very different experiences. How better can we wrap up our conversation today? If they'd like to reach you, what's the best way to get ahold of you?  Melissa Copeland: I'm easy to find on LinkedIn, you can find me, Melissa Copeland, or my firm Blue Orbit Consulting, or by the website, theblueorbitconsulting.com.  Andi Simon: That's terrific. And we'll put all of this together on our blog. This is such fun, you and I could talk a great deal about the dilemmas and the opportunities. Remember, don't waste a crisis and you're coming out of a very unusual one, but this is a time that has pushed us to transformation, great transformations. Some of us love it and others can't figure out how to get back to what was, but you can't. I doubt we'll ever see what was, we don't even remember what it was. So it's hard to go back. But instead, it's a time to create your future. So don't waste it. It's a great time to do it. And this has been terrific today. For all of you who come, thank you for joining us. You come from around the globe. I mean, we're ranked in the top 5% of global podcasts. I'm honored. You send me great people to interview. info@andisimon.com is where you can get to me. But the most important thing today that I'd like to share is, buy my books.On the Brink: A Fresh Lens to Take Your Business to New Heights and Rethink: Smashing The Myths of Women in Business. You can get them on Amazon or Barnes and Noble or wherever you like to buy books. But the point of the books is to help you see, feel and think in new ways. And this podcast is here to do the same. My job is to help you get off the brink and soar. And sometimes you need a little catalyst, a little push, a little nudge because as we know, we get attached to that shiny object and we don't want to let go but the times are changing. So enjoy the trip. Stay well and enjoy your day. Have a good one. Bye now.

Bruce first talks about the differences between public, private, and hybrid LoRaWAN networks and shares insights on their new partnership with Helium, which will allow users to use both the Senet and Helium networks for connectivity. They then discuss what has allowed LoRaWAN to become the most popular LPWAN connectivity option before getting into high-level advice for companies looking to adopt IoT.Bruce Chatterley is an experienced business leader and entrepreneur. He brings more than 25 years of experience building successful high-growth technology businesses. Before Senet, Bruce was an Independent Growth Consultant and acting CMO to a global fiber optic telecommunications provider in London, UK. He also served as CEO for Layered Technologies, a provider of secure cloud hosting services for Government, Financial Services, and Healthcare applications. Chatterley is an experienced telecom leader, serving as CEO of cloud-based VOIP firms Broadvox and Speakeasy. In addition, he is a former senior executive at Ameritech and US West. Chatterley has also been an early leader in developing the Software-as-a-Service industry, having served as CEO of ViAir and President of eServices for Concur Technologies. Earlier in his career, Chatterley held Senior Sales and Marketing positions at GE and IBM. He earned his BSBA from Central Michigan University and his MBA from the Kogod College of Business Administration at American University.

Qualcomm is the world's largest fabless semiconductor designer. The name Qualcomm is a mashup of  Quality and Communications and communications has been a hallmark of the company since its founding. They began in satellite communications and today most every smartphone has a Qualcomm chip. The ubiquity of communications in our devices and everyday lives has allowed them a $182 billion market cap as of the time of this writing.  Qualcomm began with far humbler beginnings. They emerged out of a company called Linkabit in 1985. Linkabit was started by Irwin Jacobs, Leonard Kleinrock, and Andrew Viterbi - all three former graduate students at MIT.  Viterbi moved to California to take a job with JPL in Pasadena, where he worked on satellites. He then went off to UCLA where he developed what we now call the Viterti algorithm, for encoding and decoding digital communications. Jacobs worked on a book called Principles of Communication Engineering after getting his doctorate at MIT. Jacobs then took a year of leave to work at JPL after he met Viterbi in the early 1960s and the two hit it off. By 1966, Jacobs was a professor at the University of California, San Diego. Kleinrock was at UCLA by then and the three realized they had too many consulting efforts between them, but if they consolidated the request they could pool their resources. Eventually Jacobs and Viterbi left and Kleinrock got busy working on the first ARPANET node when it was installed at UCLA. Jerry Heller, Andrew Cohen, Klein Gilhousen, and James Dunn eventually moved into the area to work at Linkabit and by the 1970s Jacobs was back to help design telecommunications for satellites. They'd been working to refine the theories from Claude Shannon's time at MIT and Bell Labs and were some of the top names in the industry on the work. And the space race needed a lot of this type of work. They did their work on Scientific Data Systems computers in an era before that company was acquired by Xerox. Much as Claude Shannon got started thinking of data loss as it pertains to information theory while trying to send telegraphs over barbed wire, they refined that work thinking about sending images from mars to earth.  Others from MIT worked on other space projects as a part of missions. Many of those early employees were Viterbi's PhD students and they were joined by Joseph Odenwalder, who took Viterbi's decoding work and combined it with a previous dissertation out of MIT when he joined Linkabit. That got used in the Voyager space probes and put Linkabit on the map. They were hiring some of the top talent in digital communications and were able to promote not only being able to work with some of the top minds in the industry but also the fact that they were in beautiful San Diego, which appealed to many in the Boston or MIT communities during harsh winters. As solid state electronics got cheaper and the number of transistors more densely packed into those wafers, they were able to exploit the ability to make hardware and software for military applications by packing digital signal processors that had previously taken a Sigma from SDS into smaller and smaller form factors, like the Linkabit Microprocessor, which got Viterbi's algorithm for encoding data into a breadboard and a chip.  The work continued with defense contractors and suppliers. They built modulation and demodulation for UHF signals for military communications. That evolved into a Command Post Modem/Processor they sold, or CPM/P for short. They made modems for the military in the 1970s, some of which remained in production until the 1990s. And as they turned their way into the 1980s, they had more than $10 million in revenue.  The UC San Diego program grew in those years, and the Linkabit founders had more and more local talent to choose from. Linkabit developed tools to facilitate encoded communications over commercial satellites as well. They partnered with companies like IBM and developed smaller business units they were able to sell off. They also developed a tool they called VideoCipher to encode video, which HBO and others used to do what we later called scrambling on satellite signals. As we rounded the corner into the 1990s, though, they turned their attention to cellular services with TDMA (Time-Division Multiple Access), an early alternative to CDMA. Along the way, Linkabit got acquired by a company called MACOM in 1980 for $25 million. The founders liked that the acquirer was a fellow PhD from MIT and Linkabit stayed separate but grew quickly with the products they were introducing. As with most acquisitions, the culture changed and by 1985 the founders were gone. The VideoCipher and other units were sold off, spun off, or people just left and started new companies. Information theory was decades old at this point, plenty of academic papers had been published, and everyone who understood the industry knew that digital telecommunications was about to explode; a perfect storm for defections. Qualcomm Over the course of the next few years over two dozen companies were born as the alumni left and by 2003, 76 companies were founded by Linkabit alumni, including four who went public. One of the companies that emerged included the Linkabit founders Irwin Jacobs and Andrew Viterbi, Begun in 1985, Qualcomm is also based in San Diego. The founders had put information theory into practice at Linkabit and seen that the managers who were great at finance just weren't inspiring to scientists.  Qualcomm began with consulting and research, but this time looked for products to take to market. They merged with a company called Omninet and the two released the OmniTRACS satellite communication system for trucking and logistical companies. They landed Schneider National and a few other large customers and grew to over 600 employees in those first five years. It remained a Qualcomm subsidiary until recently. Even with tens of millions in revenue, they operated at a loss while researching what they knew would be the next big thing.  Code-Division Multiple Acces, or CDMA, is a technology that allows for sending information over multiple channels so users can share not just a single frequency of the radio band, but multiple frequencies without a lot of interference. The original research began all the way back in the 1930s when Dmitry Ageyev in the Soviet Union researched the theory of code division of signals at Leningrad Electrotechnical Institute of Communications. That work and was furthered during World War II by German researchers like Karl Küpfmüller and Americans like Claude Shannon, who focused more on the information theory of communication channels.  People like Lee Yuk-wing then took the cybernetics work from pioneers like Norbert Weiner and helped connect those with others like Qualcomm's Jacobs, a student of Yuk-wing's when he was a professor at MIT. They were already working on CDMA jamming in the early 1950s at MIT's Lincoln Lab. Another Russian named Leonid Kupriyanovich put the concept of CMDA into practice in the later 1950s so the Soviets could track people using a service they called Altai. That made it perfect for  perfect for tracking trucks and within a few years was released in 1965 as a pre-cellular radiotelephone network that got bridged to standard phone lines. The Linkabit and then Qualcomm engineers had worked closely with satellite engineers at JPL then Hughes and other defense then commercial contractors. They'd come in contact with work and built their own intellectual property for decades. Bell was working on mobile, or cellular technologies. Ameritech Mobile Communications, or Advanced Mobile Phone System (AMPS) as they were known at the time, launched the first 1G network in 1983 and Vodaphone launched their first service in the UK in 1984. Qualcomm filed their first patent for CDMA the next year.  That patent is one of the most cited documents in all of technology. Qualcomm worked closely with the Federal Communications Commission (FCC) in the US and with industry consortiums, such as the CTIA, or Cellular Telephone Industries Association. Meanwhile Ericsson promoted the TDMA standard as they claimed it was more standard; however, Qualcomm worked on additional patents and got to the point that they licensed their technology to early cell phone providers like Ameritech, who was one of the first to switch from the TDMA standard Ericsson promoted to CDMA. Other carriers switched to CDMA as well, which gave them data to prove their technology worked. The OmniTRACS service helped with revenue, but they needed more. So they filed for an initial public offering in 1991 and raised over $500 billion in funding between then and 1995 when they sold another round of shares. By then, they had done the work to get CDMA encoding on a chip and it was time to go to the mass market. They made double what they raised back in just the first two years, reaching over $800 million in revenue in 1996.  Qualcomm and Cell Phones One of the reasons Qualcomm was able to raise so much money in two substantial rounds of public funding is that the test demonstrations were going so well. They deployed CDMA in San Diego, New York, Honk Kong, Los Angeles, and within just a few years had over a dozen carriers running substantial tests. The CTIA supported CDMA as a standard in 1993 and by 1995 they went from tests to commercial networks.  The standard grew in adoption from there. South Korea standardized on CDMA between 1993 to 116. The CDMA standard was embraced by Primeco in 1995, who used the 1900 MHz PCS band. This was a joint venture between a number of vendors including two former regional AT&T spin-offs from before the breakup of AT&T and represented interests from Cox Communications, Sprint, and turned out to be a large undertaking. It was also the largest cellular launch with services going live in 19 cities and the first phones were from a joint venture between Qualcomm and Sony. Most of PrimeCo's assets were later merged with AirTouch Cellular and the Bell Atlantic Mobile to form what we now know as Verizon Wireless.  Along the way, there were a few barriers to mass proliferation of the Qualcomm CDMA standards. One is that they made phones. The Qualcomm Q cost them a lot to manufacture and it was a market with a lot of competition who had cheaper manufacturing ecosystems. So Qualcomm sold the manufacturing business to Kyocera, who continued to license Qualcomm chips. Now they could shift all of their focus on encoding bits of data to be carried over multiple radio channels to do their part in paving the way for 2G and 3G networks with the chips that went into most phones of the era.  Qualcomm couldn't have built out a mass manufacturing ecosystem to supply the world with every phone needed in the 2G and 3G era. Nor could they make the chips that went in those phones. The mid and late 1990s saw them outsource then just license their patents and know-how to other companies. A quarter of a billion 3G subscribers across over a hundred carriers in dozens of countries. They got in front of what came after CDMA and worked on multiple other standards, including OFDMA, or Orthogonal frequency-Division Multiple Access. For those they developed the Qualcomm Flarion Flash-OFDM and 3GPP 5G NR, or New Radio. And of course a boatload of other innovative technologies and chips. Thus paving the way to have made Qualcomm instrumental in 5G and beyond.  This was really made possible by this hyper-specialization. Many of the same people who developed the encoding technology for the Voyager satellite decades prior helped pave the way for the mobile revolution. They ventured into manufacturing but as with many of the designers of technology and chips, chose to license the technology in massive cross-licensing deals. These deals are so big Apple sued Qualcomm recently for a billion in missed rebates. But there were changes happening in the technology industry that would shake up those licensing deals.  Broadcom was growing into a behemoth. Many of their designs sent from stand-alone chips to being a small part of a SoC, or system on a chip. Suddenly, cross-licensing the ARM gave Qualcomm the ability to make full SoCs.  Snapdragon has been the moniker of the current line of SoCs since 2007. Qualcomm has an ARM Architectural License and uses the ARM instruction set to create their own CPUs. The most recent incarnation is known as Krait. They also create their own Graphics Processor (GPU) and Digital Signal Processors (DSPs) known as Adreno and Hexagon. They recently acquired Arteris' technology and engineering group, and they used Arteris' Network on Chip (NoC) technology. Snapdragon chips can be found in the Samsung Galaxy, Vivo, Asus, and Xiaomi phones. Apple designs their own chips that are based on the ARM architecture, so in some ways compete with the Snapdragon, but still use Qualcomm modems like every other SoC. Qualcomm also bought a new patent portfolio from HP, including the Palm patents and others, so who knows what we'll find in the next chips - maybe a chip in a stylus.  Their slogan is "enabling the wireless industry," and they've certainly done that. From satellite communications that required a computer the size of a few refrigerators to battlefield communications to shipping trucks with tracking systems to cell towers, and now the full processor on a cell phone. They've been with us since the beginning of the mobile era and one has to wonder if the next few generations of mobile technology will involve satellites, so if Qualcomm will end up right back where they began: encoding bits of information theory into silicon.

I caught up with my colleague, Jeanne Jones, a CX Operations Leader across a myriad of Fortune 500 companies including ConAgra Brands, Ameritech & Sprint to name just a few. But did you know she filed a patent and is a published author now…? So much to catch up on…! Therefore… Jeanne's interview is a “2 Part-er”. Catch Part 1 S3 Ep#38 (Part 1) on the My Curious Colleague #podcast. Look for Part 2 of her episode coming soon…! We talk topics such as - - what stands out for her across her decades in CX (what's different; yet what imperatives remain the same), the importance of relationships, along with her POV on Consumer Experience (CX), Employee Experience (EX) plus an introduction to Business Experience (BX). Hmmm… What does CX + EX + BX = ? A Win for our Consumers!

This month on Mouth-Off I will be continuing with my SPECIAL FEATURE On the Margins of the Mainstream. I had the absolutely pleasure of interviewing JEFFREY WEISSMAN. Jeffrey is an American actor who began performing as a stage actor in 1972. He started his impressive career as a film actor in 1977. Jeffrey has co-starred in dozens of motion films and television productions. Weissman's first co-starring role was in George Miller's Nightmare at 30,000 Feet; an episode of Twilight Zone the Movie which he appeared in, in 1982. He has since had guest starring roles in Scarecrow and Mrs. King, Max Headroom, Dallas, The Man Show, Diagnosis Murder, Screech's Guru on Saved by the Bell. Slapdash, The Traveller, Saviour of None, Four Cups of Joe, Corked!, Nobody's Laughing, Dreamland: Mark Twain in Jerusalem, The Show Must Go Online: "Twelfth Night" (mini webseries). His commercial credits include an interactive television commercial for Ameritech and a Christmas commercial for the grocery chain Publix. Jeffrey has done ADR and looping on dozens of projects; Heathers, Loverboy, The Best Times, Crime of Innocence, Pale Rider, Hot Resort, and others. He has also appeared in the 2010 film Chateau Meroux as Roy Hutchinson and the 2015 film The Boat Builder with CHRISTOPHER LLOYD. Jeffrey is best known for taking over the role of GEORGE MCFLY in Back to the Future Part 2 and Part 3. NB - all clips included in this podcast are used for the purpose of critque and analysis. ACKNOWLEDGEMENTS Intro Music - music by Clary Saddler Back to the Future theme [taken from YouTube] Teddy Conway clip from Pale Rider movie [taken from YouTube] Sgt Pepper's Lonely Hearts Club Band movie clip [taken from YouTube] Improvisation clip [taken from Facebook Live] 1997 Sons of the Desert Laurel & Hardy Balloonitics show at the California Theatre in Monterey - Stan Laurel clip [taken from YouTube] Dreamland: Mark Twain in Jerusalem clip [taken from Jeffrey Weissman's 2017 Demo Reel on YouTube] Bottlecaps clip [taken from Jeffrey Weissman's 2010 Demo Reel on YouTube] Screech's Guru clip – Saved by the Bell [taken from YouTube] Eden Theory Trailor [taken from YouTube] Get Thee Back to the Future clip [taken from YouTube] The Show Must go Online Twelfth Night clip [taken from YouTube] Crispin Glover clip [taken from Sirius XM's the Sam Roberts Show YouTube] Back to the Future Part 2 clips [taken from YouTube] Mr Fusion Band clip from Back to the Future Cruise [taken from YouTube] Back to the Future Crispin Glover clip [taken from YouTube] Back to the Future theme [taken from YouTube] LA Boy – music and lyrics by Jessica Wilde Outro Music - music by Clary Saddler Listen, rate and share. Check out the following links for more info on Jeffrey Weissman. @JefWeissman (Twitter) @jeffreyjweissman (IG) @jeffreyweissmanactor (FB) Get Thee Back to the Future: https://youtu.be/t1TkDzAy_-g Project 88 (BttF II fan remake): https://www.youtube.com/watch?v=GcUUjWbVc4I&t=23s Online BttF Fan Autograph opportunity: https://supercollector.com/

In this HCI Podcast episode, Dr. Jonathan H. Westover (https://www.linkedin.com/in/jonathanhwestover/) talks with Kushal Bose about the future of learning for the next generation. See the video here: https://youtu.be/qAi5k6BsorY.  Kushal Bose  (https://www.linkedin.com/in/kushal-bose-bsme-mah-0a110/) is the CEO of Teledec, a leader in learning & development for corporate clients to facilitate deep learning, leveraging storytelling, learner engagement and effectiveness measurement. With advanced degrees in engineering and film production, Kushal founded Teledec International in 1987 to create engaging training experiences that combine the techniques of cinema to break down complex technical subjects for a variety of corporate audiences. For 35 years Teledec has been at the leading edge of innovative training development with an impressive client list of Fortune 500 companies including: Abbot, BP, McDonald's, Philips, Northrup Grumman, Ameritech, Kraft, Cisco, Discover and many more. In 2021, Kushal was awarded as the top global influencer in the field of education by Piktale International at the Influencers Summit and is considered by many as a thinker who can connect the dots by bringing together his understanding of engineering, music, film, history and philosophy." Check out Dr. Westover's new book, 'Bluer than Indigo' Leadership, here: https://www.innovativehumancapital.com/bluerthanindigo.  Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership, here: https://www.innovativehumancapital.com/leadershipalchemy.  Check out the latest issue of the Human Capital Leadership magazine, here: https://www.innovativehumancapital.com/hci-magazine.  Ranked #6 Performance Management Podcast: https://blog.feedspot.com/performance_management_podcasts/  Ranked #6 Workplace Podcast: https://blog.feedspot.com/workplace_podcasts/  Ranked #7 HR Podcast: https://blog.feedspot.com/hr_podcasts/  Ranked #12 Talent Management Podcast: https://blog.feedspot.com/talent_management_podcasts/  Ranked in the Top 20 Personal Development and Self-Improvement Podcasts: https://blog.feedspot.com/personal_development_podcasts/  Ranked in the Top 30 Leadership Podcasts: https://blog.feedspot.com/leadership_podcasts/ --- Support this podcast: https://anchor.fm/hcipodcast/support

Share Detroit is a community engagement conduit offering simple ways for neighbors, nonprofits, and businesses to come together and strengthen our local community. They make it easy for people to find local nonprofits and engage with them how they choose, whether it's donating money, volunteering time, attending an event, or buying much-needed items from nonprofit wish lists. Their open and inclusive platform amplifies the needs of the entire nonprofit community, giving all organizations a chance to be seen and heard regardless of size, focus area, or budget. They believe that by doing good together, that we all can create a stronger, happier Detroit. Share Detroit is also a 501c3 nonprofit created to support all other nonprofits across metro Detroit.Janette developed her skills working at Ameritech for 15 years. And she quarterbacked a huge sales effort with the general motors EDS effort many years ago. She is really a problem solver. She can take on big projects, clients and work with them to find solutions to any problems they may have in the nonprofit world.We start talking about the origins of the platform and how it came to Detroit. Two major angel investors helped get the site off the ground by purchasing and further developing sharecharlotte.org so that the platform could be more robust and handle additional cities. ShareDetroit.org is the fifth city to have launched and they plan to continue to add more cities in the future.The service is free to nonprofits. And designed to help them connect with their donors, volunteers and promote their events and organization.Since their launch, shareDetroit.org has added 207 nonprofits and more are currently being added. In order to be on shareDetroit.org you need be your own 501cs, have been in existence for a year, and have a functioning website.You can reach out to Janette at janette@sharedetroit.com.

We have heard from several nursing students this season that have chosen to enroll in various tech programs over university nursing programs. This week our guest Kaelia gives very compelling reasons why this may be the best option for you!Show Notes:Kaelia is attending her first semester of the Draper, UT Ameritech College nursing program.This degree program is 5 semesters to finish your pre-reques  and earn your associate RN.You are able to apply right out of high school, no college pre-requisite courses are needed to apply as they are built into the program.It is one year more of online courses to complete the BSN degree. This program brings in a more varied student body with some straight out of high school, some CNA veterans, some parents, and others switching careers.With much of this program on-line, there is added flexibility, though some classes and labs are in person. Kaelia is able to work full time as a CNA full time while going through this program.While she earned her CNA as a junior in high school and has found value in having experience there prior to nursing school, she does not feel it is essential to success. In some cases it easier for those without that experience as they do not have to "un-learn" anything. The 5th semester is the capstone where you get a great experience working with a nurse instructor to get your hours completed. It is also the semester where they prepare you to take and pass the NCLEX.Upon completing your RN you are automatically enrolled in the BSN program where you have the option to spread the online learning out over a period of 1-3 years. Kaelia's favorite part about this program is that all of the lessons feel pertinent and valuable, not excessive.While Tech programs are often more costly than a university program, they can be completed faster and are flexible enough to allow most students to work full time. In her opinion, the time cost weighs in the favor of a tech program. Kaelia shares why she chose to be a nurse, and how the experiences she has had working in various fields as a CNA have given her more confidence and empathy.Her advice when trying to pick a program is to "pick what works for you." Find what your goals are that are driving you and what your preferences are as well. Are you looking for more flexibility? More online learning? Do you excel with in person class time? Are you looking for the friendships and comradery that a university setting will offer? Or do you just want to get done as quickly as possible? Let what works for you guide you to the learning option that will fit your needs best.Links:https://www.ameritech.edu/nursing-programs-overview/ For more info on the programs Ameritech has to offer, click the link above.https://atitesting.com/teas-prep For more information on the TEAS test that is required to get into the program click here.

Every nurse has a journey that is unique to them. This weeks guest is no exception. Surrounded by examples of medical careers, Megan knew early on she wanted to be a nurse. And with experience working with children in a daycare setting, pediatric nursing seemed like a natural fit. As is often the case however, her original plan was altered by her experiences as a new RN working at Primary Children's Hospital in Salt Lake City Utah.  While teaching the parents of her pediatric patients she realized that Teaching is a passion of hers. With this realization came the decision to return to school to earn her Masters degree in teaching with an emphasis on nursing. After her masters program and a few more surprises in her planned path, Megan ended up teaching at Ameritech college of nursing in UT, truly discovering her passion in the nursing field. Show Notes:Megan had a grandfather that was an MD and her mother was an RN, which led her to the medical field.Originally wanted to be an MD, then thought she wanted to be a Nurse Practitioner.She earned her RN and her MS from the University of UtahShe had prior work experience in a day care setting and discovered a love for working with children, especially infants.Also had experience as a CNA prior to and during nursing school. From her personal experience and seeing the experiences of others as an instructor she highly recommends getting going this route if possible. She felt those students who were CNA's or had other medical experiences first were better prepared for nursing school.She found she was surprised to learn what nurses actually do, and to see how much educating was done in her new role. She loved this though and it changed her career path. Her masters program was 2 years, 5 semesters in total.While in her program she thought she wanted to teach in a hospital setting but soon learned she loved actually teaching nursing students, changing her career path again.Her advice if you want to become an instructor:Start out as a clinical instructor and if that is enjoyable the masters program will be worth it.There is a LOT of writing involved in a masters program, that may turn some away.Make sure you are passionate about what you teach as the students can tell when you do not care about your topic and will not learn as well. Apply to accredited schools.She had her kids while working as an instructor. She found her school was willing to be flexible for her and allowed her schedule to change to fit her family needs. If that is important to you, be willing to shop around until you find a school that will allow that flexibility as not all will. Links:https://nursing.utah.edu/Click here to learn more about the U of U  nursing programs.https://intermountainhealthcare.org/primary-childrens/about/careers Click here to learn more about Primary Children's Hospital and career opportunities there.https://www.ameritech.edu/ Click here for more info on Ameritech college and schooling or career opportunities there.https://www.thepodcasthost.com/academy/?ref=tristansoelberg  If you have an idea for a podcast but don't know how to get started, check out this podcast course! This is the course that I personally used to get this show up and running.  *This is an affiliate link, and clicking it will show we sent you and will help support our show.*https://www.buzzsprout.com/?referrer_id=1358281 Looking for a good podcast host? try out Buzzsprout! th

Dan McCurdy is a Senior Director of Technical Program Management (in AR/VR) at Facebook. Dan graduated from Oakland University in 1991 with a degree in Finance, and shortly after joined Ameritech (which is now AT&T). Over the years he has held director positions in technical program management, spanning software and hardware engineering at both Motorola and Amazon, before joining Facebook in 2019 as a director. In this episode, Dan tell us about lessons from his career path, how to stand out as an employee early in your career, and what it’s like to work on “Version 0” and “Version 1” projects. Get a limited edition GrizzTech Talks sticker here: https://forms.gle/VLzNuwFzoycig2KZA

This is Derek Miller, Speaking on Business. The mission of Ameritech College of Healthcare is to prepare students to serve as competent professionals, advance their careers, and pursue lifelong learning. Here to tell us more is Ameritech president, Sherry Jones. SHERRY JONES At Ameritech, our success stems from excellence in education, hands-on experiential learning through innovative clinical opportunities and our state-of-the-industry simulation center, medical reserve corps, apprenticeship programs, and our flexible degree pathways. Our students and faculty were recently honored by the Salt Lake County Health Department for giving more than 10,000 hours of community service by assisting with COVID testing sites. Our nursing faculty is made up of highly experienced and specialized working medical professionals. Faculty member Jill Dubbelman worked with the Salt Lake County Medical Reserve Corps to create a volunteer program where nursing students were able to assist with COVID testing, tracing and now vaccinations. Our students have been hired on at nearly every hospital in Salt Lake County, the Salt Lake County Health Department, and many other healthcare facilities within the state. With NCLEX pass rates consistently above state and national averages, we are committed to helping our students succeed. DEREK MILLER With graduates fulfilling nearly every type of role within nursing and occupational therapy, Ameritech has thousands of graduates who are working in nearly every hospital and clinic across Utah. Learn more at Ameritech.edu. I'm Derek Miller with the Salt Lake Chamber, and this is Speaking on Business. Originally aired: March 15, 2021

Cecilia Mowatt, Esq. has a background in international real estate asset management for McDonald's and Ameritech. Her company, Strategies In Site, Inc., provides community-building economic development for projects in underserved and under-represented markets, for private and government clients. Inclusion of a broad spectrum of stakeholders has been her mission long before the ISO 55000 structure included this approach. Ms. Mowatt has degrees from the University of California, Berkeley and Stanford University. And she has helped form ALN Español and the ALN Advancing Equity with Asset Leadership Committee. Find podcasts, videos, papers and more at AssetLeadership.net

Strategic business advisor and developer Kathy Tagenel joins Megan and shares her passion for working with entrepreneurs and intrapreneurs to help them understand their unique gifts and grow their businesses.Don't Miss:●     The amazing story of Kathy And Her Entrepreneurial Shifts●     Every twist and turn is important●     Everything happens for a reason. There really are no accidents●     How She Met Mr Bob Burg And Her Amazing Experience Working With HimAbout the Guest:Kathy Tagenel, is president of Zoom Strategies, Inc., the business strategy and marketing firm she started in 2004.As president of Go-Givers International Kathy has been working with Bob Burg to grow The Go-Giver Movement and build the Go-Giver brand. She is also a Kolbe Certified™ Consultant and helps individuals discover the freedom to be themselves.Kathy's background is in marketing, information technology, and entrepreneurship; her passion is working with entrepreneurs and intrapreneurs to help them understand their unique gifts and grow their businesses.She received her B.S. in Electrical Engineering from Northwestern University and her MBA from the University of Chicago. She started her first consulting business in 1999 and previously had worked for large corporations such as IBM, Ameritech, and Verio.Kathy is an adventurer who loves to travel and boldly go where she's never gone before!Connect with Kathy:About your Host:Megan Di Martino is a lifelong creator of beauty, beginning her career in the fashion-beauty industries during the early '70s in New York City. Over the last 25 years, Megan Di Martino has been one of the pioneers in result-oriented medical-grade skincare. She has built two skincare lines, Glycolique and Novita Spa Clinical products which are sold to salons, spas, medical spas and are also available on novitaspa.com. She was the first to launch result-oriented skincare. In 2005, she opened her award-winning “Hybrid Concept,” the Novita Spa and Medical Rejuvenation Clinic. It combines Luxury Spa Services, Clinical-Medical Spa and Regenerative Stem Cell Wellness and Aesthetic Treatments. In 2019, she published her first book “Hope and Possibilities Just Over the Horizon. It's Never Too Early or Too Late to Create the Life of Your Dreams.” In her book, she shares her story - the journey of a female entrepreneur who began her businesses long before it was widely accepted for a woman to follow her dreams and fulfil her goals in business. Only 4% of women-owned companies get to 1 million, Megan, has done it twice. She shares her experience online & hosts the HOPE & POSSIBILITIES PODCAST to encourage entrepreneurs to share their stories. Today, her purpose is to help others to identify their passion and then actualize their dreams and goals through her consulting, training and coaching programs.For more info visit: megandimartino.commegan@megandimartino.comfacebook.com/officialmegandimartinolinkedin.com/megandimartinoThanks for listening!Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.Do you have some feedback or questions about this episode? Leave a comment in the section below!Subscribe to the podcastIf you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app.Leave us an Apple Podcasts reviewRatings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. 

Marietta Davis is VP North America Communications and CSI, IBM Global Markets. Marietta is a seasoned sales executive with an extensive career in the technology industry holding high impact positions at IBM, Lotus Development, Ameritech, and Tata Consulting. At Microsoft, the highest ranking African American in North America, Canada and Latin America, Marietta led an organization of more than 400 sales, marketing and technical experts serving Microsoft’s business customers with Dynamics ERP and CRM Solutions. While at Microsoft, Davis successfully managed and grew multiple businesses to $1B and triple digit growth milestones. Her diverse leadership portfolio extends to mentoring strong leaders into key roles and acting in an advisory capacity to incubation and small startups.

In this episode you will hear about the powerful learning and innovative thinking that happens when students from different departments and academic programs come together to work on industry impact projects. Episode 4 features a conversation with Jim Ducay, who joined the University of Denver to launch an industry innovation program after spending 25 years as a senior-level technology business leader for companies like Avaya Networking, SES Americom, Ameritech, Bell Atlantic and Nynex. Jim shares his experience bringing students together from across the DU campus to work directly with local companies on innovation projects and how these experiences have tremendous impact on our students and our communities. Listen as Jim shares successes, challenges and a few tips for students who are interested in being involved in innovation projects or faculty considering launching programs of this type.

Have you ever taken one of those personality or strength tests like Meyers-Briggs, Strength Finders or another in an attempt to understand what drives you and how you think? Kathy Tagenel says learning what makes you tick can make your business and life choices have a greater chance of success without all the drama. What seems to be missing from several of the assessments is your action model. How you will make decisions and then take action. I don't know about you but knowing that information would seem like it would have saved me a lot of pain in my career in corporate and as an entrepreneur. My guest today is Kathy Tagenel and she is better known as Agent 99 to Bob Burg's Maxwell Smart but anyone who knows her knows she is a force to be reckoned with in her own right. Kathy shares with us what conative strengths are, the power behind performance, and uses me as a guinea pig to explain my Modus Operandi (MO). Hint, she is eerily accurate! Kathy Tagenel is an entrepreneur and business developer. She is the Chief Marketing Officer of Burg Communications, Inc. and president of Zoom Strategies, Inc., the marketing firm she started in 2004. Since 2008 Kathy has been working with Bob Burg to help build The Go-Giver Movement. Kathy’s background is in marketing, information technology, and management; her passion is working with entrepreneurs and intrapreneurs to help them develop and grow their businesses. She received her B.S. in Electrical Engineering from Northwestern University and her MBA from the University of Chicago. She started her own consulting business in 1999 and previously had worked for large corporations such as IBM, Ameritech and Verio. Kathy is an adventurer who loves to travel and boldly go where she’s never gone before! She looks forward to meeting all the amazing ambassadors of the Go-Giver movement.

Rich will walk you through a brand new website we just launched here at Level 10 Contractor for one of our clients. This is a great chance to learn about the latest and greatest in websites… from the stunning new design, to identity, evidence, and diggable content for websites.   For more about Level 10 Contractor, and scheduling a session with Rich - Click here!

Part IV: Warfare In the final installment of our series on net neutrality, I talked by phone with Prof. Barbara Cherry of the Media School at Indiana University. Our topics of discussion ranged from primary definitions of regulatory structures, how those structures are represented in media accounts, the legal structures undergirding much of this debate, and the economic and ideological stakes of these regulatory policies. Prof. Cherry worked for many years as an attorney representing telecommunications companies, AT&T and Ameritech. She then worked for several years as senior counsel at the FCC in the Office of Strategic Planning and Policy Analysis. She received her Ph.D. from Northwestern University and now teaches courses on public policy, deregulation, net neutrality, communications infrastructure, law, and economics.

Diva Tech Talk interviewed multifaceted, tenacious Janette Phillips. In her childhood, Janette was “studious” and “took all the science classes I could,” including Accelerated Chemistry, Physics and Science Seminar (an independent science-oriented curriculum) in high school.  Her intellectual interests took a turn in college, when she matriculated to the business school at the University of Michigan, Ann Arbor (https://www.umich.edu/). Post-college, Janette felt lucky to land a job at Michigan Bell Telephone, which later morphed into Ameritech and then to AT&T (https://www.att.com/).  “I was hired as a market administrator,” she said, “which is the implementation portion of networks, and phone systems.” Janette was convinced that Michigan Bell had put her in the wrong role. On the first day of training, she thought: “I am in the wrong room.  I should be over there with the account executives.” But she said. “It took me about three years to switch to sales. I had to prove to them that I was good.  Within two weeks of entering my training class, I sold a phone system to an advertising company on the 10th floor of where we were!” This underpinned Janette’s belief in herself, and her ability to successfully sell.  “If you want to get somewhere, even if you are not officially ‘trained’ in it, just go!”   After three years as a market administrator, Janette moved into Ameritech sales for 14 years. “At the peak of my sales role, I handled the General Motors (www.gm.com) account,” responsible for the telephony segment of their large computerization efforts. “They had 200,000 voice ports, across the country.”  Daily, Janette managed a team that concentrated on the $25 million, annually, in recurring revenue that GM represented to Ameritech.  “It was very complicated,” she said, acknowledging that her biggest sale to GM had a 2-year sales cycle.  To accomplish that, Janette worked with EDS and Deloitte (www.deloitte.com) who “helped us do the financial modeling” for a new 7-year, fixed rate, $270 million-dollar GM contract. Janette was proud that “it was the largest single sale Ameritech had ever made. It was a team, but at the beginning, it was me; nobody believed in it.” Her lesson from this was: “It doesn’t matter what level you are in a company; how low you are on a totem pole. You can accomplish a lot!”  And her second lesson was to consistently deliver.  “Over at EDS, they could see, that if I said something would happen, I could get it done. My word was my word.”  Finally, for sales professionals, Janette’s advice is “to be a good salesperson, you have to know how to execute.” After the GM sale, Janette was promoted to direct the Managed Services Department for Ameritech, regionally. “We did a big deal with IBM (www.ibm.com), which was huge.”  Then Janette became pregnant with her first daughter. “And this job was really grueling. I was traveling to Chicago every week.  I chose to walk away.”  Janette had two daughters in a 2-year timeframe.  But, “When Michelle (her daughter) was about 1.5 years old, I went to work for Nortel (www.nortel.com).” She took on a Nortel support role, working on automotive accounts including Chrysler (www.fca.com), General Motors, and Ford Motor Company (www.ford.com). “I did that for about a year, but my heart wasn’t in it, because I had young children.”  Janette acknowledged that, for her, “it’s difficult to juggle young children, with a big job.”  Children, like “big jobs” are “24 x 7, too!”  Additionally, she saw that “Nortel started slipping down a slippery slope.” So, she took a Nortel buy-out.   Janette and her husband then created a regional pulmonary rehabilitation clinic business. For 5 years, she actively built and managed Valley Hill Therapy Centers, a two-clinic business, employing 20-plus people. “We were very good at what we did,” she said.  But “there wasn’t enough margin in it. We were very successful, but not profitable.” With her data background, as Janette was building the business, “we created our own ERP (enterprise resource planning) system. It handled patient care, employee records, charting, electronic medical records. I sold the business to Botsford Hospital, now part of the Beaumont (www.beaumont.com) and they still use my system for medical records.” Janette then became Executive Director for The Michigan Council of Women in Technology Foundation (www.mcwt.com), a Michigan nonprofit whose mission is to make Michigan the #1 state for women, and girls, in technology. After doing that for 3 years, Janette moved to her current role:  Vice President of Business Development, for Chrysalis Global Business Consulting (www.chrysalisglobal.com) --- a certified Woman-Owned Business (WBE), Disadvantaged Business Enterprise (DBE) and a Small Business Enterprise (SBE), headquartered in Indianapolis, Indiana. “I find clients who need help. We take them by the arm, and walk them through the process” of adopting ERP, and “we stay on the project side, and advocating…” for her clients. In addition, Chrysalis does a lot of things: “business process optimization and everything around ‘how does your business run’ and how can we help you make it more efficient, and automated.”  Janette was hired to assist Chrysalis in diversification into vertical markets beyond airlines and airports.  “My role is to find business in Detroit. So, we have clients in automotive, and healthcare.”  The size of the Chrysalis prospective client varies; “whoever needs our support,” according to Janette is a prospect. While Janette experienced some issues, as a woman at Ameritech, the challenges did not set her back in her career. “I just didn’t care.  I wanted to do what’s right for the client, for my own company, for friends, for organizations. The rub is that people don’t give you enough credit for what you know or what you can accomplish. I think it’s a more natural assumption for women.  But, I focus on the work.”  An acknowledged “workaholic”, Janette’s driving force is “making a difference in an organization, whether that’s informal or formal.”  A life lesson for her is “you have to stay true to yourself, and do what you like. Recognize who you are; figure out where you want to get to; get out of your own head, and go! Just go.”   In her community life, Janette gave back and continues to give back by participation, as her girls were growing up, in school PTO, and the Rotary Club;  and now as a member of the Tech Committee for Southeast Michigan’s Automation Alley (www.automationalley.org), and the newly-minted NEW Tech Group which Janette hopes will serve DPS (the Detroit Public School System) “to help them with technology, mentoring and as the liaison to outside organizations” and also strengthen “the soft skills:  things like public speaking.” She is also involved with Detroit’s Mercy Education pilot program assisting women who have obtained their GED to get to the next level. Janette’s advice for girls and women in the tech field is: “You need to enjoy what you do.  And make sure that whatever you are doing gives you energy. Pay attention and think. And work first, play second.”  Janette Phillips can be reached at jphillips@chrysalisglobal.com. For the full blog write up, make sure to check us out on online at www.divatechtalk.com, on Twitter @divatechtalks, and on Facebook at https://www.facebook.com/divatechtalk. Follow our show and tell us what you like with an online review.

It was great to chat with Marlene Rosenberg for the podcast!  Marlene is a Chicago-based jazz bassist and educator and is one of the most active players in the local scene. More About Marlene: Marlene Rosenberg has emerged as one of the most talented and multi-faceted bass players on the scene today. She has played professionally throughout the United States, Europe, Latin America and Japan, performing with innumerable jazz luminaries, such as Kenny Barron, Frank Foster, Stan Getz, Albert “Tootie” Health, Joe Henderson, Marian McPartland, Cedar Walton,Wallace Roney, David “Fathead” Newman, Monty Alexander, Kevin Mahogony, Frank Morgan Frank Wess, Joe Williams and Nancy Wilson, to name a few. Her stylistic range encompasses everything from traditional Big Band to intimate experimental ensembles. Rosenberg was featured on the recording of the Ed Thigpen Quartet entitled “Easy Flight.” Thigpen believes, “What makes Marlene special is her strength and depth of understanding of music. In a world of clones, she has managed to emerge as her own person with her own sound and feel… her time feel is steady and swings like mad.” Rosenberg, who grew up in Illinois, began clarinet studies at the age of ten and took up the electric bass in high school, playing in the jazz band. She began acoustic bass in college at the University of Illinois, where she received the Smith Memorial Women’s Scholarship in 1977, and the University of Illinois Bass-Violas Scholarship two years in a row. Well versed in both the classical and jazz aspects of her instrument, she performed with the University’s main symphony orchestra as well as the prestigious U of Jazz Band, the top of six bands in University of Illinois, and a Masters of Music in Jazz Pedagogy from North western University in June of 1999. In 1985, Rosenberg received an National Endownment of The Arts Jazz fellowship grant,which she used for intensive private study with Ron Carter, Hal Galper, Milk Richmond and Jim Mcneeley. She also counts among her teachers Warren Benfield (Chicago Symphony), Jeff Bradetich (Northwestern University), Ed Krolick and John Gravey (University Of Illinois), and Karl Fruh (Roosevelt University).She also Studied for a 9 month period with Rob Kassinger from the Chicago Symphony (2010) Also, as mentors, Rosenberg counts Rufus Reid and Ray Brown,John Clayton and Buster Williams. In Addition to her versatility as a bassist, Rosenberg has developed a keen interest and capability in the performance of ethnic music. She has performed and recorded with the Balkan Rhythm Band, which focuses on traditional music from Yugoslavia, Serbia and Greece. Her enthusiasm for the drumming and dance of West Africa has promoted study with master drummers from Ghana as well as participation in an African drumming group in Chicago. Rosenberg has worked with numerous modern dance troupes, improvising on both bass and percussion. All this experience have added an extra dimension to Rosenberg’s Jazz work giving it a rare depth and range. Committed to imparting her knowledge to others, Rosenberg currently teaches privately in the Chicago area. She has given special workshops in high schools throughout the Chicago area and has been a clinician at the Saskatchewan School of the Arts in Canada. She has been involved with the Ravinia Jazz Mentors program in the Chicago public high schools.Rosenberg has given workshops on creating melodic bass lines at the International Society of Bassists conference.She was Adjunct Professor at Northern Illinois for 13 years University (1994-2007),teaching Bass Studio and Jazz History (1 Semester). Rosenberg was a full time professor at Western Illinois University, in Macomb, IL for 3 years from 2007-2010 (Teaching Bass, World Music, Popular Music & Jazz Combos)and currently is music faculty teaching jazz combos at Northwestern University (2009-current),in Evanston,Illinois. She also is on the Music Faculty at Roosevelt University, in Chicago.She has been working with students at the Gallery 37 Program in Chicago, Sponsored by the Thelonius Monk Intitute in Washington D.C. Rosenberg has recorded radio and television commercials for McDonald’s and Ameritech, among others. Rosenberg made her debut as a leader and composer on her compact disc “Waimea” (Bassline). Her latest CD “Pieces Of…”(Bassline) presents her as arranger as well as composer. PIECES OF… features pianist Cedar Walton and saxophonist Javon Jackson. Currently, (2011) she is a recipient of an Illinois Arts Council Grant which will help to complete her 3rd self Produced CD. Links to Check Out: Marlene's Website Northern Illinois University - Double Bassist's Guide to Colleges Listen to Contrabass Conversations with our free app for iOS, Android, and Kindle! Contrabass Conversations is sponsored by: This episode is brought to you by D’Addario Strings! Check out their Zyex strings, which are synthetic core strings that produce an extremely warm, rich sound. Get the sound and feel of gut strings with more evenness, projection and stability than real gut. The Upton Bass String Instrument Company.  Upton's Karr Model Upton Double Bass represents an evolution of our popular first Karr model, refined and enhanced with further input from Gary Karr.  Since its introduction, the Karr Model with its combination of comfort and tone has gained a loyal following with jazz and roots players. The slim, long “Karr neck” has even become a favorite of crossover electric players. Check out this video of David Murray "auditioning" his Upton Bass! The Bass Violin Shop, which  offers the Southeast's largest inventory of laminate, hybrid and carved double basses. Whether you are in search of the best entry-level laminate, or a fine pedigree instrument, there is always a unique selection ready for you to try. Trade-ins and consignments welcome! 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Experience designers and researchers are working on their most ambitious challenge yet that represents a new frontier in user interfaces: creating a constellation of systems, machines, and people — including wearable gadgets, tablets, smart phones, and appliances — that can communicate with one another in an autonomous fashion. We are constantly adding new functions to gadgets and new devices to the ecosystem without much thought as to their totality or cumulative complexity. In the coming era of ubiquitous sensors and miniaturized mobile computing, designers need to think about how to weave the digital world into our lives at work so seamlessly that we don’t even notice. Already we’re seeing a groundswell of new technologies that insinuate themselves seamlessly into users’ personal lives like the voice and gesture-controlled Xbox, but this is just the beginning. At GE, we want to apply the same embedded intelligence to the world of big iron and people at work to create disruptive experiences, not just products or interfaces, by connecting people with people and people with machines and data. In this talk you will learn how GE Global Research is pursuing new opportunities in analytics visualization, the future of field engineering, wearables, robotics, semiautonomous vehicles, and agents that can be applied to the industrial Internet. Bio: Arnold Lund, Ph.D., CUXP, is the connected experience technology leader and human-systems interaction lab manager at GE Global Research. He was previously the principal user experience lead in Microsoft’s Server and Management Studios and the principal director of user experience in Microsoft’s IT organization. Prior to that, he worked at AT&T Bell Laboratories, Ameritech, US West Advanced Technologies, and Sapient. His research has been recognized by the Society of Motion Picture and Television Engineers (SMPTE), and his work on metrics for assessing user experiences and predicting successful products continues to be influential. Lund is a fellow of the Human Factors and Ergonomics Society (HFES), and served on the HFES Executive Council. He has been elected to the prestigious ACM SIGCHI Academy and recently received the SIGCHI Lifetime Service Award. He has long been engaged in human computer interaction (HCI) and human factors standards, and in the area of accessibility and emerging technology. He chaired the HFES Institute and oversaw the HFES-200 standard and its approval as an ANSI standard. He is a certified user experience professional and served as president of the board of directors for the Board of Certification in Professional Ergonomics (BCPE). Lund has published widely in R&D management and on research in natural user interfaces, and has more than 20 patents. He has taught user-centered design at Northwestern University and the University of Washington.

Here's a detailed interview with Barry Maher. Barry first made his mark as a world-class salesperson, then as a management and sales consultant, helping clients improve their productivity, often dramatically. Selling Power magazine declared, "To his powerful and famous clients, Barry Maher is simply the best sales trainer in the business." Barry's client list ranges from ABC/Capital Cities and the American Management Association, to Fuji Film and the National Lottery of Ireland, to Verizon (not to mention Ameritech, BellSouth, and SBC). He's been featured in USA Today, The New York Times, Businessweek, Success, and The Wall Street Journal. This straight-talking primer for consulting professionals introduces a powerful new approach to winning clients trust instantly and selling more. And not just down the road but right now. This is an exclusive interview from Michael Senoff at www.hardtofindseminars.com.

Here's a detailed interview with Barry Maher. Barry first made his mark as a world-class salesperson, then as a management and sales consultant, helping clients improve their productivity, often dramatically. Selling Power magazine declared, "To his powerful and famous clients, Barry Maher is simply the best sales trainer in the business." Barry's client list ranges from ABC/Capital Cities and the American Management Association, to Fuji Film and the National Lottery of Ireland, to Verizon (not to mention Ameritech, BellSouth, and SBC). He's been featured in USA Today, The New York Times, Businessweek, Success, and The Wall Street Journal. This straight-talking primer for consulting professionals introduces a powerful new approach to winning clients trust instantly and selling more. And not just down the road but right now. This is an exclusive interview from Michael Senoff at www.hardtofindseminars.com.

  Harris is both the owner and founder of a publishing company, “Serving The People Press LLC”. Its intention is to help people empower themselves financially and in many other area of their lives. I have written and published the first in a series of these books, called, “It's My Money & I Want It!”   David Couper is a career coach, consultant and writer who for the last twenty years has worked in Europe, Asia, and in the USA, with Senior Executives, Hollywood Insiders and with major organizations including the BBC, Fuji Television, Kaiser Permanente, Mattel, Sony, Ameritech.  t

Croncast - 2005-02-11.mp3 Show: #72 Length: 23:35 Format: mp3 Bit rate: 64 kbs Size: 10.8 mb Croncast - Betsy and her husband Kris Ep. 35 Like we said yesterday, today's show is really funny. Maybe not for you but Betsy and I had a blast. Betsy tells one work story about getting canned from Ameritech before it was sold to SBC and her great Alaskan vacation in an Airstream all the way from Chicago through the Yukon and into Alaska proper. ">

Croncast - 2005-02-11.mp3 Show: #72 Length: 23:35 Format: mp3 Bit rate: 64 kbs Size: 10.8 mb Croncast - Betsy and her husband Kris Ep. 35 Like we said yesterday, today's show is really funny. Maybe not for you but Betsy and I had a blast. Betsy tells one work story about getting canned from Ameritech before it was sold to SBC and her great Alaskan vacation in an Airstream all the way from Chicago through the Yukon and into Alaska proper. ">

Croncast - 2005-02-11.mp3 Show: #72 Length: 23:35 Format: mp3 Bit rate: 64 kbs Size: 10.8 mb Croncast - Betsy and her husband Kris Ep. 35 Like we said yesterday, today's show is really funny. Maybe not for you but Betsy and I had a blast. Betsy tells one work story about getting canned from Ameritech before it was sold to SBC and her great Alaskan vacation in an Airstream all the way from Chicago through the Yukon and into Alaska proper. ">

Croncast - 2005-02-11.mp3 Show: #72 Length: 23:35 Format: mp3 Bit rate: 64 kbs Size: 10.8 mb Croncast - Betsy and her husband Kris Ep. 35 Like we said yesterday, today's show is really funny. Maybe not for you but Betsy and I had a blast. Betsy tells one work story about getting canned from Ameritech before it was sold to SBC and her great Alaskan vacation in an Airstream all the way from Chicago through the Yukon and into Alaska proper. ">

Croncast - 2005-02-11.mp3 Show: #72 Length: 23:35 Format: mp3 Bit rate: 64 kbs Size: 10.8 mb Croncast - Betsy and her husband Kris Ep. 35 Like we said yesterday, today's show is really funny. Maybe not for you but Betsy and I had a blast. Betsy tells one work story about getting canned from Ameritech before it was sold to SBC and her great Alaskan vacation in an Airstream all the way from Chicago through the Yukon and into Alaska proper. ">

Croncast - 2005-02-11.mp3 Show: #72 Length: 23:35 Format: mp3 Bit rate: 64 kbs Size: 10.8 mb Croncast - Betsy and her husband Kris Ep. 35 Like we said yesterday, today's show is really funny. Maybe not for you but Betsy and I had a blast. Betsy tells one work story about getting canned from Ameritech before it was sold to SBC and her great Alaskan vacation in an Airstream all the way from Chicago through the Yukon and into Alaska proper. ">

Croncast - 2005-02-11.mp3 Show: #72 Length: 23:35 Format: mp3 Bit rate: 64 kbs Size: 10.8 mb Croncast - Betsy and her husband Kris Ep. 35 Like we said yesterday, today's show is really funny. Maybe not for you but Betsy and I had a blast. Betsy tells one work story about getting canned from Ameritech before it was sold to SBC and her great Alaskan vacation in an Airstream all the way from Chicago through the Yukon and into Alaska proper. ">

Croncast - 2005-02-11.mp3 Show: #72 Length: 23:35 Format: mp3 Bit rate: 64 kbs Size: 10.8 mb Croncast - Betsy and her husband Kris Ep. 35 Like we said yesterday, today's show is really funny. Maybe not for you but Betsy and I had a blast. Betsy tells one work story about getting canned from Ameritech before it was sold to SBC and her great Alaskan vacation in an Airstream all the way from Chicago through the Yukon and into Alaska proper. ">

Croncast - 2005-02-11.mp3 Show: #72 Length: 23:35 Format: mp3 Bit rate: 64 kbs Size: 10.8 mb Croncast - Betsy and her husband Kris Ep. 35 Like we said yesterday, today's show is really funny. Maybe not for you but Betsy and I had a blast. Betsy tells one work story about getting canned from Ameritech before it was sold to SBC and her great Alaskan vacation in an Airstream all the way from Chicago through the Yukon and into Alaska proper. ">

Croncast - 2005-02-11.mp3 Show: #72 Length: 23:35 Format: mp3 Bit rate: 64 kbs Size: 10.8 mb Croncast - Betsy and her husband Kris Ep. 35 Like we said yesterday, today's show is really funny. Maybe not for you but Betsy and I had a blast. Betsy tells one work story about getting canned from Ameritech before it was sold to SBC and her great Alaskan vacation in an Airstream all the way from Chicago through the Yukon and into Alaska proper. ">

Croncast - 2005-02-11.mp3 Show: #72 Length: 23:35 Format: mp3 Bit rate: 64 kbs Size: 10.8 mb Croncast - Betsy and her husband Kris Ep. 35 Like we said yesterday, today's show is really funny. Maybe not for you but Betsy and I had a blast. Betsy tells one work story about getting canned from Ameritech before it was sold to SBC and her great Alaskan vacation in an Airstream all the way from Chicago through the Yukon and into Alaska proper. ">

Croncast - 2005-02-11.mp3 Show: #72 Length: 23:35 Format: mp3 Bit rate: 64 kbs Size: 10.8 mb Croncast - Betsy and her husband Kris Ep. 35 Like we said yesterday, today's show is really funny. Maybe not for you but Betsy and I had a blast. Betsy tells one work story about getting canned from Ameritech before it was sold to SBC and her great Alaskan vacation in an Airstream all the way from Chicago through the Yukon and into Alaska proper. ">

Croncast - 2005-02-11.mp3 Show: #72 Length: 23:35 Format: mp3 Bit rate: 64 kbs Size: 10.8 mb Croncast - Betsy and her husband Kris Ep. 35 Like we said yesterday, today's show is really funny. Maybe not for you but Betsy and I had a blast. Betsy tells one work story about getting canned from Ameritech before it was sold to SBC and her great Alaskan vacation in an Airstream all the way from Chicago through the Yukon and into Alaska proper. ">

Croncast - 2005-02-11.mp3 Show: #72 Length: 23:35 Format: mp3 Bit rate: 64 kbs Size: 10.8 mb Croncast - Betsy and her husband Kris Ep. 35 Like we said yesterday, today's show is really funny. Maybe not for you but Betsy and I had a blast. Betsy tells one work story about getting canned from Ameritech before it was sold to SBC and her great Alaskan vacation in an Airstream all the way from Chicago through the Yukon and into Alaska proper. ">

Croncast - 2005-02-11.mp3 Show: #72 Length: 23:35 Format: mp3 Bit rate: 64 kbs Size: 10.8 mb Croncast - Betsy and her husband Kris Ep. 35 Like we said yesterday, today's show is really funny. Maybe not for you but Betsy and I had a blast. Betsy tells one work story about getting canned from Ameritech before it was sold to SBC and her great Alaskan vacation in an Airstream all the way from Chicago through the Yukon and into Alaska proper. ">

Croncast - 2005-02-11.mp3 Show: #72 Length: 23:35 Format: mp3 Bit rate: 64 kbs Size: 10.8 mb Croncast - Betsy and her husband Kris Ep. 35 Like we said yesterday, today's show is really funny. Maybe not for you but Betsy and I had a blast. Betsy tells one work story about getting canned from Ameritech before it was sold to SBC and her great Alaskan vacation in an Airstream all the way from Chicago through the Yukon and into Alaska proper. ">

Croncast - 2005-02-11.mp3 Show: #72 Length: 23:35 Format: mp3 Bit rate: 64 kbs Size: 10.8 mb Croncast - Betsy and her husband Kris Ep. 35 Like we said yesterday, today's show is really funny. Maybe not for you but Betsy and I had a blast. Betsy tells one work story about getting canned from Ameritech before it was sold to SBC and her great Alaskan vacation in an Airstream all the way from Chicago through the Yukon and into Alaska proper. ">

Croncast - 2005-02-11.mp3 Show: #72 Length: 23:35 Format: mp3 Bit rate: 64 kbs Size: 10.8 mb Croncast - Betsy and her husband Kris Ep. 35 Like we said yesterday, today's show is really funny. Maybe not for you but Betsy and I had a blast. Betsy tells one work story about getting canned from Ameritech before it was sold to SBC and her great Alaskan vacation in an Airstream all the way from Chicago through the Yukon and into Alaska proper. ">

Croncast - 2005-02-11.mp3 Show: #72 Length: 23:35 Format: mp3 Bit rate: 64 kbs Size: 10.8 mb Croncast - Betsy and her husband Kris Ep. 35 Like we said yesterday, today's show is really funny. Maybe not for you but Betsy and I had a blast. Betsy tells one work story about getting canned from Ameritech before it was sold to SBC and her great Alaskan vacation in an Airstream all the way from Chicago through the Yukon and into Alaska proper. ">

Croncast - 2005-02-11.mp3 Show: #72 Length: 23:35 Format: mp3 Bit rate: 64 kbs Size: 10.8 mb Croncast - Betsy and her husband Kris Ep. 35 Like we said yesterday, today's show is really funny. Maybe not for you but Betsy and I had a blast. Betsy tells one work story about getting canned from Ameritech before it was sold to SBC and her great Alaskan vacation in an Airstream all the way from Chicago through the Yukon and into Alaska proper. ">

Croncast - 2005-02-11.mp3 Show: #72 Length: 23:35 Format: mp3 Bit rate: 64 kbs Size: 10.8 mb Croncast - Betsy and her husband Kris Ep. 35 Like we said yesterday, today's show is really funny. Maybe not for you but Betsy and I had a blast. Betsy tells one work story about getting canned from Ameritech before it was sold to SBC and her great Alaskan vacation in an Airstream all the way from Chicago through the Yukon and into Alaska proper. ">