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The Biology of No-Selling: Stop Errors that Sabotage Sales Guest: Beth Johnston Synopsis: Beth Johnston will introduce her new course, The Ultimate Sales Academy, which breaks down the essential elements of a successful sales process. In her course, you'll learn how to stop errors that sabotage your sales. Her comprehensive program is designed to give you the tools and strategies you need to excel in sales and reach your highest potential. Bio: With over 25 years of experience as a Sales Trainer and Coach, Beth Johnston is passionate about helping women in sales achieve their full potential by selling more in less time—all while increasing profitability. Her mission is to help women succeed so they can have more freedom to live life on their own terms. Beth's leadership journey began early in her career, where her natural abilities quickly propelled her to the top. As a standout performer on her sales team, she became the highest producer and was swiftly promoted to Sales Trainer and Manager. Drawing on her innate skills, practical strategies, empathy, and exceptional listening abilities, Beth revamped sales training programs and systems—resulting in significant revenue growth, increased profits, and helping countless individuals surpass their earning expectations. “Women have incredible strengths—they're intuitive, practical, and naturally gifted problem-solvers. These qualities make them uniquely suited to thrive in sales,” Beth shares. “My goal is to empower women to leverage these talents so they can achieve extraordinary success. I truly believe I can guide them toward growing their sales careers and increasing their bank accounts.” To further her mission, Beth has created The Ultimate Sales Academy for Women, an innovative online course featuring interactive lessons and weekly coaching sessions. Designed to help women reach their highest sales potential, the program is tailored for those who want, need, and deserve lasting success in their careers. Ready to take the first step toward transforming your sales performance? Join Beth's FREE MASTERCLASS to start your journey and “Put the Wind in Your Sales.” Register for the course here: https://bethjohnston.idevaffiliate.com/102.html Beth Johnston Website: https://www.theultimatesalesacademyforwomen.com/ Video Version: https://www.youtube.com/live/7p_L3utN5hg?si=Nslfz1nlFlamf2pw Chat with Teresa during Live Show with Video Stream: write a question on YouTube Learn more about Teresa here: https://www.webebookspublishing.com http://authenticendeavorspublishing.com/
On this episode of Money Mondays, I sit down with Daniel G, the #1 sales trainer who has helped over 1.5 million salespeople achieve success. We dive into his proven strategies for training top sales performers and discuss how anyone can apply these techniques to make more money and level up their sales game..---Daniel G is a highly successful sales trainer and entrepreneur known for his expertise in coaching salespeople to achieve exceptional results. With over 1.5 million sales professionals trained, Daniel has built a reputation for delivering impactful strategies that help individuals and organizations boost their sales performance. He focuses on providing practical, actionable advice to help people succeed in competitive sales environments.---Like this episode? Watch more like it
Salesman.org - Salesman Podcast, This Week In Sales, Sales School And More...
Summary In this conversation, Anthony Iannarino emphasizes the critical role of conversations in sales, arguing that technology cannot replace the value of direct communication with clients. He discusses the importance of understanding client needs, creating value through informed discussions, and building confidence in sales professionals. The conversation also touches on the future of sales in […] The post Sales Trainer: Your sales tech is worthless without conversations! AI won't save bad salespeople. appeared first on Salesman.com.
Dan Peña is an entrepreneur, business man, and high performance executive business success coach. He is known as the "Trillion Dollar Man", having coached individuals who have collectively generated over $2.3 trillion in business deals.Dan shares insights on high performance, perseverance, and achieving success, and emphasizes the importance of hard work, passion, and staying focused. We explore themes of leadership, generational differences in work ethic, and how technology impacts personal growth. If you're looking to succeed in business in today's fast-paced world and are willing to embrace hard work, you'll want to listen to this episode with Dan.Dan's WebsiteDan's InstagramCheck out my Online Men's Coaching Community We Are The They and see how it's changing men's lives across the globe!Get my FREE guide with 45 Days of Simple Tips to Become a Better ManPick up my USA Today bestselling book Be One: How to Be a Healthy Man in Toxic TimesJoin the Real Men, Real Conversations Facebook Group
Drew and Jay look to improve their Sales Pitch with The Sales Trainer. The Sales Trainer is an oganization founded by Stuart Pearce who also happens to be a Bristol Flyers fan and Sponsor. Stuart Pearce has spent 25 years coaching people. He tries to work his magic as Drew and Jay look to sell their early season MVP. https://thesalestrainer.uk
“This is not hard sell-it's heart sell. Good questions get to the heart of the problem or the need very quickly, and the buyer doesn't feel like he or she is being pushed” – Jeffrey Gitomer. Selling from the heart and building long-term relationships were intuitive for me and helped me quickly stand out from my peers in the financial industry. By creating a solid foundation and reputation, I could generate ongoing referrals, and my close ratio was off the charts because I was a trusted resource before I met the referred client. It's simple, yet many people who need to engage and sell as part of their responsibilities still consider sales icky and sleazy. My motto is: If you are not selling from love, care, and respect, you need to stop! YouTube: https://youtu.be/CakpwY1A9xA About Jackie Joy: Jackie is a dynamic Leadership Coach and Sales Trainer at Selling From the Heart. With over 25 years of experience in various sales leadership roles, she is passionate about transforming the sales culture into a community of trust, authenticity, and credibility. Jackie's unique approach combines her rich sales experience with her love for psychology and learning, making her an inspiring coach. Her vision is to elevate the sales profession and positively impact society. How to Get in Touch With Jackie Joy: Email: jjoy@sellingfromtheheart.net Website: http://sellingfromtheheart.net/ Gift: Sellingfromtheheart.net/Freepass Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business.
Today we are re-sharing one of our most controversial episodes so far, with the man who's been called the UK's Most Hated Sales Trainer, Benjamin Dennehy. Benjamin joins Dominic as they discuss the art of selling and the common misconceptions about sales. This is truly a sixty-minute conversation that will change how you look at sales!Benjamin explores the importance of self-confidence, being in control, and understanding the motivations behind prospects' questions. He emphasises the need for salespeople to focus on having meaningful conversations and helping prospects discover their needs rather than pushing products or services. He also highlights the importance of hiring and training salespeople effectively and challenges the traditional sales approach of show up, throw up, and hope for the best. In this conversation, the UK's Most Hated Sales Trainer shares his unconventional approach to sales and prospecting. He emphasises the importance of getting prospects emotional and focuses on the purpose of a prospecting call. He also discusses the need for consultative selling and the importance of asking probing questions. The conversation covers topics such as the future of cold calling, the myth of 'people buy people,' and the risks and rewards of entrepreneurship.Timestamps(04:00) Book Recommendations and the Misconception of Sales Books(07:19) Why the UK's Most Hated Sales Trainer is Hated(09:08) The Problem with Traditional Sales Approaches(23:19) The Art of Asking and Answering Questions in Sales(28:44) Creating Comfort and Lowering Walls in Sales Conversations(31:25) Getting Prospects Emotional: The Purpose of a Prospecting Call(33:44) Consultative Selling: Asking Probing Questions and Understanding Pain Points(35:42) The Future of Cold Calling and the Rise of AI(39:03) The Myth of 'People Buy People'(45:49) The Risks and Rewards of Entrepreneurship(50:40) Mastering a Methodology: Continuous Improvement in Sales(51:33) Critical Thinking, Communication, and Emotional Control in Sales(59:51) Knowing When to Quit and When to Persevere in BusinessFollow Benjamin DennehyWebsite: https://www.uksmosthatedsalestrainer.com/LinkedIn: https://www.linkedin.com/in/benjamindennehy/?originalSubdomain=ukYouTube: http://www.youtube.com/c/UKsMostHatedSalesTrainerInstagram: https://www.instagram.com/benjamindennehy/Mentioned in this episode:Get Mind Your F**king Business
In dieser Folge spricht Christian Krause, einer der bekanntesten Sales Trainer, über die Zukunft des Software Sales. Du erfährst, wie du mit Mutual Action Plans, KI-Tools und einer besseren Buyer Experience deine Deals verbessern kannst. Christian teilt praxisnahe Tipps, um im Software Sales, IT-Vertrieb, Artificial Intelligence und SaaS Sales erfolgreich zu sein. Am Ende der Episode verstehst du, wie du AI im SaaS Sales einsetzen sollst. Kickscale Special Free Trial: https://2ly.link/1zdl4 LinkedIn von Christian: https://www.linkedin.com/in/chrisbits/ DEAL Podcast Inner Circle: https://chat.whatsapp.com/Dkw26T32xdNBGSVTLfLoro Sag Hallo: dealpodcast@jirisiklar.com Timestamps: (00:00 )- Die Zukunft des Software-Vertriebs (03:00) - Der Wandel der Buyer Journey (07:00) - Gatekeeper umgehen: Tipps und Tricks (12:00) - Meetings buchen: Warum Qualität zählt (18:00) - Discovery Calls: Tiefer graben für mehr Erfolg (25:00) - Mutual Action Plans: Die Geheimwaffe im Sales (32:00) - AI im Vertrieb: Tools und Strategien (38:00) - Qualität vor Quantität: Slow Down to Speed Up (45:00) - Digital Sales Rooms und Buyer Experience (52:00) - Abschluss: Christians Top-Tipps für 2025
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THE Sales Japan Series by Dale Carnegie Training Tokyo, Japan
We know that there are a lot of salespeople who are totally untrained. They have cobbled together bits and pieces of the sales process but they don't have the whole picture in their brains. I remember when Dave Stearns, a Carnegie Master Trainer came to Tokyo to certify us a Sales Trainers. He started with the top right hand corner of the whiteboard and then he slowly outlined every single aspect of the sales process and the flow filled the whiteboard from top to bottom, from left to right. It was an amazing tour de force from someone who is a real master. At the time, was sitting there thinking that I could never do that. Well today I am using our sales process and doing the exact same thing in my head when I sit across from the client. The only difference is that in Japan it is rare to get through the whole process in one sitting. Here it is more likely we get up to the point of the questioning model and the explanation of the solution comes in the next meeting as we present our proposal. At this point we go into handling any objections and then closing the sale. Again in Japan, that closing of the sale part of the process may not trigger an agreement, but it will set off an internal process to look at what we are suggesting. The decision-making process here is complex and glacial with many actors involved. Most of the key decision makers we will never meet, and it is up to the people sitting in front of us to become our champions and push the deal though. This internal harmonisation process though takes a lot of time and we have almost no leverage. Telling our champions to “speed it up” is a like a sick joke, because they don't have any capacity to do that as they seek internal agreement to move forward. In the Ringi Seido decision-making system, the Section Leaders and Division Heads who will be impacted by the deal though the changes it will trigger attach their hanko or seal on the proposal document to signal agreement. When there are enough of these achieved the document gets elevated to the Directors level and usually they rubber stamp approve it because they know all the due diligence has been completed down below. To bridge between the questioning component and to be invited to propose our solution, we have to move into the suggestion phase. There is no great detail required at this point. What we are doing here is to try and make sure that what we are thinking will be a good fit for what they are after. We have heard their story, we know what they want to achieve and mentally we are rummaging around our magic solutions box to see if we have what they need. We explain in rough terms what would be involved and check to see if that sounds directionally correct. If we do get it right, then we talk in general terms about the outline of the possible solution and see if they think that is a match for what they want. If it is and they think that will work then we are invited to submit our proposal along with the other potential rival suppliers they are talking to. The Proposal will go into much greater depth and detail about what is involved and how it will work in practice. It may not be precise enough, but if we are most of the way there, we can still refine it further according to their feedback and we are not out of the running yet. Naturally pricing has to be attached and it we are higher than our rivals, which hopefully we are, because our quality is better, then we submit and see if they go for our ideas. This is important because at this point they are just ideas and until we get the business and can execute, the buyer has to take our word for it that we can do what we say we can do and at the quality level we say we can provide. There is a lot of trust included at this point. This is why the way we present has to be very well executed. We have to be making suggestions and constantly checking back to see if there is a match. If it isn't we need to know that information early and redirect to something else we think may. The level of confidence we have and the degree of detail we can provide off the top of our head, without referring to any materials is important. It sends a message to the buyers that we know what we are doing, we have done this before and we know they results we can deliver. Mentioning previous projects for other clients is important because it means we are not using them as the test bed. Japanese firms don't want to be the guinea pigs for anything. They want to know that it works already. We may not be able to drop the names but when we describe what we did and what happened they are relieved to hear there is a track record of successful implementation already. The way we describe it is so key. We have to do it with supreme confidence, belief and knowledge to demonstrate we know our stuff.
Surgical smoke is the dangerous byproduct of the energy-generating devices used in surgical procedures. During laparoscopic cases, surgical smoke must be removed to maintain field of vision and to protect patients and staff from exposure, but how do you evacuate surgical smoke and still maintain the pressure needed for the laparoscopic procedure? We're going to find out in today's First Case Vendor SpotlightTM with Paul Fowler, Director of Engineering, and Calvin Hersom, Sales Trainer at Northgate Technologies, Inc. (NTI). In this exciting discussion, we'll uncover the risks of exposure to surgical smoke, discuss the realities of smoke evacuation, and learn about a safer, more efficient system for the operation room – the Nebulae® SRS. The Nebulae® SRS is a quiet, closed-loop laparoscopic smoke removal device that maintains the pneumoperitoneum, removes surgical smoke and 99.999% of contaminants, while also reducing your CO2 gas usage. This allows the surgical case to move forward without pauses for reinsufflation, for smoke to clear, or for staff to change CO2 tanks. Northgate Technologies, Inc. is a worldwide leader in the design and production of minimally invasive software controlled medical devices. Their high-quality products have been enhancing clinical performance, providing safe surgical environments, and reducing costs in healthcare for over 30 years. To learn more about the Nebulae® SRS, you can call (847)608-8900, email sales@ntisurgical.com, or visit their website at www.ntisurgical.com. You can also follow them on LinkedIn and Facebook! #operatingroom #surgicalsmoke #laparoscopy #surgeon #ornurse #scrubtech #perioperative #vendorspotlight #podcast
In less than 20 minutes a week, we'll introduce you to an expert or business owner with deep experience in what they do. Grow you, grow your team, grow a small business. In this episode of Grow a Small Business, host Michael Denehey interviews Benjamin Dennehy, founder of The UK's Most Hated Sales Trainer. With over a decade of experience in sales training, Benjamin shares how he's helped countless businesses improve their sales techniques and performance. He also discusses building a successful team and the strategies that have led to his business growth. Tune in for expert advice on transforming your sales approach. Key Takeaways for Small Business Owners: Master the Art of Asking Questions: Sales success is rooted in asking the right questions. It's not just about what you ask but how you ask it, to uncover true client needs. Embrace Discomfort in Sales: Being direct and upfront in sales can be uncomfortable, but it's essential to build trust and gain respect from potential clients. Understand Rejection: Rejection is part of the process. Learning how to handle and grow from rejection will make you a stronger and more resilient salesperson. Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for? Be Prepared to Challenge Prospects: Don't be afraid to challenge prospects' assumptions. This can differentiate you from competitors and position you as a trusted advisor. Focus on Process, Not Outcome: Focusing too much on the end goal can lead to failure. Prioritize following a strong sales process, and the results will naturally follow. Build a Strong Sales Team Culture: Investing in your team's sales training and fostering a culture of accountability will improve overall performance and business success. One action small business owners can take: One action small business owners can take is to revamp their sales approach by incorporating Socratic questioning. This technique involves asking insightful questions to guide prospects toward recognizing their own needs and challenges, rather than directly pitching your solutions. It helps in uncovering deeper insights and building stronger, more trust-based relationships with potential clients. Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.
Meet our guest for this episode, Danny Creed. Danny grew up on a Kansas farm in what can only be called a very rural area. Even so, he clearly grew up with lots of drive and imagination. After high school, he entered radio broadcasting where he remained for 20 years. Like many in the industry he bounced around from station to station doing broadcasts, selling and whatever else that was asked of him. In the late 1980s he left radio after 20 years and became an entrepreneur working with 15 startups. As he tells us, they all were successful. He then spent a bit of time working at the pentagon and the department of defense again putting his entrepreneurial skills to work. One of the military leaders with whom Danny worked urged him to think about helping others by entering the new career of business coaching. He did and met some of the great motivational and business coaching leaders like Zig Zigler and Brian Tracy. Danny is the author of several books and has received many accolades and awards through his coaching career. About the Guest: Danny Creed is a certified Master business and executive coach. He is a noted sales and leadership trainer, best-selling author, international keynote, and workshop speaker who is an acclaimed business turnaround expert. Danny's personal coach and mentor is the legendary Brian Tracy. He is a certified Master Business Coach, Executive Coach, and Sales Trainer with over 15,000 logged coaching hours. In addition, he's an entrepreneur with 15 successful start-up businesses to his credit and over 400 business turnarounds. Coach Dan is the unprecedented Seven-time recipient of the FocalPoint International Brian Tracy Award of Sales Excellence and CXO Outlooks “10 Most Inspiring Transformational Coaches, Globally – 2022” Danny Creed is an internationally best-selling author of six business and motivational books, including the bestseller CHAMPIONS NEVER MAKE COLD CALLS and THRIVING in BUSINESS. Dan is involved in community and volunteer work and, when time allows, a professional musician. Ways to connect with Danny: LinkedIn: Linkedin.com/inbusinesscoachdan YouTube: Bit.ly/2F8exoh Facebook: https://www.facebook.com/mrluckyinc1952 About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Michael Hingson ** 01:20 Well, hello once again, I'm your host, Mike Hinkson, and we want to wish you a great welcome to unstoppable mindset, wherever you may be. Thanks for being here with us, and I want you to meet our guest, Danny Creed, who is a major certified business coach, among other things, with more accolades and awards than I can count. And if he wants to tell them all to you, that'll be up to him, because he probably knows them all without memorizing them. But we've been we were supposed to start this podcast a little while ago. We've been busy talking about mystery books that we both like and sharing stories of being around the Pentagon and Department of Defense and other things before and after September 11. So, ah, lots of stories. I'm sure we're going to have fun this next hour. But Danny, I want to welcome you to unstoppable mindset. Danny Creed ** 02:10 Thank you, Mike. I'm really happy to be here. I really am. Michael Hingson ** 02:14 Well, really appreciate you taking the time to do it. Why don't we start by you telling us kind of about the early Danny, growing up, that's always a fun place to start. Danny Creed ** 02:24 Oh, yeah, and I've told you this. And okay, so I, I come from very humble beginnings. I was raised in a town of 120 people in southern Kansas. I was raised on a farm. My family's still on that farm 130 some years later, I had, I joke, I had, I had 16 kids in my senior class. I had seven girls, and five of them were cousins and but I knew, I knew that that wasn't what I was meant to do. So I left the farm, and only member of our clan for a long time to have left the farm and I went into broadcasting. Spent about 20 years in the great era of being in radio and TV. And from that, I learned a lot about I got bit by the entrepreneurial bug. Did my first entrepreneurial startup in the late 80s, and just, gosh, it was so exciting. Yeah, it went crazy. It was exciting. It was risky. It was CR everything. Michael Hingson ** 03:30 Yeah, did you go to college? Danny Creed ** 03:32 I well, I went to two years of college. There you go. And then my father died, and he died very young. And I always joked that we didn't know we were not poor, but we didn't know we didn't have much, you know, but we were on the farm, we always had a cow and a pig, and, you know, we were, we were happy, you know, but I had to go to work, and one thing I'd always done is sell and use my creativity, even when I was on the farm. And so I took off on a on a on a knowledge search of self education that you know, great, great minds, you know, of great creators in our in our world, in the our history, were people that Louis LaMoure, one of the greatest self of all time, had the equivalent of a Third grade education, but when he died, he had three honorary PhDs for his he credits that to reading 100 books that were very specific. And I found that list one day. So I just spent a lot of time reading, putting in a lot of hours. I went from I worked with a general who or an admiral who said, you know, based on your experience, based when I was at the Pentagon, you ought to go out and do something to help businessmen and women be successful, and not redo mistakes over and over again. Because I had been there, I'd been a business owner, I'd done startups. And so that's when I found my way. And I, by the way, I did 15 startups, which is. Why I don't have any hair today, but I really learned a lot about all kinds of businesses, and I became a business coach, partnering with some of my mentors, Brian Tracy and Zig Ziglar and some other people you might not be familiar with and and since then, I've been a business coach going on 17 years. I've got over 15,000 hours of log coaching time, business coaching time and and been very, very successful, because my clients have been successful. So I've been really blessed with that. And just a year ago, I was, I was honored by being listed in the top 10 in the world of the most transformational, inspiring coaches, wow, I'm a really a blessed guy, and it's all based on my drive to help people, as corny as that may sound as though, well, Michael Hingson ** 05:54 and it's also an issue of being humble about it and not thinking that you're the greatest thing in The world and have an ego, and that clearly comes through that you're you're not that way, and I think that that really means a lot. When did you first go into radio, Danny Creed ** 06:11 it was right out of off the farm. Literally, I walked off a farm. I was going to junior college, and one of the more inspirational people in my life. Was a journalism instructor there, and he goes, I know exactly you want to go on radio. I can get you a job as a copywriter. And that was 1971 and so I went in. During the day, I would write commercials, and at night, I did an airship from 8pm to 2am oh my gosh, turn around and do it again the next day. But I learned creativity in short bursts, which helped me my whole life, helps in writing blogs. And it was I would have never thought that I I went through I learned it was on the air. Learned communication. Then I got into sales and management and radio was really it was all selling, Michael, it was all about selling, learning to sell the intangible, sure, and that's one thing that a lot of people struggle with today. They have to have something in their hands. They have to have that app or something in their hands, where, if people would learn, and I try to teach this my clients how, how to sell an idea, a product, anything, sell the intangible side, which is, look here, touch it, feel it, smell it, versus how would you feel if you were sitting on a on a on An island next to the ocean, and the waves, warm waves, were coming in, and you wanted to relax and see, I'm selling an intangible feeling. I'm selling, how does it make you feel? And that was a big deal, and I still teach, if you want to be an entrepreneur, you want to be successful in business, you got to learn to communicate, and good communication, contrary to what a lot of people teach, good communication is all about really being able to sell a concept in the intangible side of it. How does it make you feel? What's your why versus here it is. Here's how it feels, here's how it smells. See, I can talk to you and make you smell something and Michael Hingson ** 08:25 I and I appreciate that. I love to tell people that after September 11, when people started calling and asking me to come and speak and so on, I realized pretty quickly and made the choice to do this, but I chose to believe it's a whole heck of a lot more fun to sell life and philosophy than it is to sell computer hardware. Yeah, it's all about intangibles, and I also talk a lot about blindness and disabilities and so on, and probably need to do more writing and all of that. But it's true that that everything really, no matter, even with even with the the physical stuff, any good salesperson will realize that it's not selling the physical stuff. Ultimately, you have to want to emotionally buy into it. And I also need to, as a salesperson, understand where you are, where you're coming from, to know whether what I can sell you is what you need to have, or whether I need to help you find other places to go. Danny Creed ** 09:30 Amen. I I've always said that the mistake that a lot of people in my industry do is that they come in and try to sell stuff. They tell people, here's what, here's why, you ought to buy my product. I firmly, honestly believe you can tell all your listeners right now that if you ever work with me or talk to me about working with you, I will never sell you stuff. What I'm going to sell is I'm going to listen to your needs from your point of view. Of and then I'm going to, if it there's a fit, because I'm not right for everyone, but if there is a fit, I'm going to, I sell hope. Yeah, think about that's what every good product should be sold on. I still hope that this will work, that I hate it when I go in to make a major purchase and they're asking me what I think? Well, look, when I had triple bypass heart surgery, which I did, and they told me I had 48 hours to live. You think, you know? And well, how would you feel if the doctor then said, So, how do you think we ought to do that surgery? 10:39 Yeah, well, I Danny Creed ** 10:40 don't know that's you're the Pro, yeah. And that's the way people look at anyone, you know, that's why they look at anyone selling an idea or a concept or a product. They want to help me understand if my needs fit what you're selling. And then maybe we can work together. Maybe we should work together. I'm always Michael Hingson ** 11:01 amazed with reporters and so on, when they interview somebody who's in the middle of a tragedy and so on, and they go, Well, how do you feel about that? 11:12 Yeah, hello, yeah, Michael Hingson ** 11:16 well, Danny Creed ** 11:17 yeah, how do you think I feel about it? Yeah, really. I Michael Hingson ** 11:19 mean, I'm I'm still waiting for the first person to say that. Danny Creed ** 11:23 But yeah, you know, Michael, you mentioned books earlier. I collect books, autograph books, and and I was, I've rather than go, you know, fall all over some of my heroes in writing, I always try to have one question that I asked him, and I asked him the same question here at the time. And the one I asked, have asked some really famous guys, as you know, what makes a great, best selling book, and one of the more famous thriller crime writer guys told me one that I've always remembered. He goes, You gotta, you gotta hook them. If you can't hook them on the first paragraph of the first page of that book, they're gonna, they're gonna close it up and go to another book. Yeah, you know. And that's selling. Hope that, okay, this is good. I get it, I feel it, I understand it, I'm excited about it. I'm gonna turn the page. And it's the same in business. I mean, you've got to sell. You've got to understand what people need and then talk to them about fulfilling that need rather than telling them what they need. You know doesn't happen. Michael Hingson ** 12:33 Ultimately, they probably know what they need and how to get it, at least subconsciously, and your job is to help them ferret that out. Danny Creed ** 12:44 Yeah, yeah, it is, you know, and, and again, a lot of that comes with, I, that's why I was intrigued with your show. And, and, you know, it's a great show, is this, is that mindset thing i I'm telling you right now that I work with clients all over the world. And again, I've I'm blessed enough that I can, I can work with lot of different people. I can help a lot of different people and and I'm telling you the one thing that that that helps people win or helps assist them in losing their business, their their success, or anything like this is where their mind is at, where they keep your mind at, I'm telling you, it comes down to, and I know you're you're kind of the expert on it. You do this great show, but I have it broke down. I really believe there's two mindsets to break it down, as simple as you can get. One is a mindset of survival, and the other one's a mindset of possibilities. Now survival is one where you're worrying about, what if, during covid years, 2020 21 and 22 I'm proud to say that 100% of my clients that I work with had growth while the rest of the world was on their head. Woe is me. But the secret to what I did is no secret. But I would go into every coaching session every day and say, Where's your head at today, because I can find when somebody has a survival mindset, all I have to do is say, Hey, Mike, how you doing today? Oh, just getting by, just making it. Michael Hingson ** 14:32 I never say that. Danny Creed ** 14:35 I had a guy one time i i One of my books I wrote, I was interviewing people on if they have goals or not. And this one guy just said, Oh yeah, I've got goals. And I and I won't do it all, but he I've got goals, and I read them every day and I believe in them. I said, What's your goal? Then, if you do it every day and it's that deep in your heart, he goes, my goal is go to work every day and break even. And I said, why? Okay. He goes, Yeah, you know, it's tough out there. Well, the people who won and what I tried to do with my clients were the ones that said, Look, you can't control the what if, yes, covid, good, kill everybody. Yes, we might have a government overthrow. Yes, there could be war and all this stuff. And you can worry about that, but that's nothing you can control. Hello. You can control the what is, yeah, and the what is, is what you have in front of you and what you can control. And you can manage that then. And if you think about the possibilities then that are part of what is, instead of the what ifs that cause survival, thinking you're going to be in the top 3% in the world, and people will come to you because all your other competition is in hiding, simply because the differences of your mindset Michael Hingson ** 16:00 absolutely true. I know that during the whole covid period, we locked down my wife and I did. She had rheumatoid arthritis, so she had a lowered immune system anyway, because she had to take meds to keep the RA kind of at bay, and that lowers the immune system. So I was sensitive to that, and that was a good motivator, but I also knew that traveling wasn't going to happen in it, and it didn't, and we just plain locked down. We We did choose not to ingest bleach or Lysol like some politicians suggested. Sorry, 16:41 yes, Michael Hingson ** 16:41 I know, but we we we didn't even fret about it. We did it, and we knew it was the right thing to do, and didn't contract covid. But I also believe if I have one goal every day, it's to have fun. And whatever I do, I've got to find ways to have fun, to make it happen. And and I always worked at doing that even, you know, even if it's in my own mind, finding a way to have fun. But I agree with you all too often people are so worried about all the things over which we have no control. You know, after September 11, I kept hearing people say, We got to get back to normal. We got to get back to normal. And it took me a while before I realized, and finally started to articulate, first of all, normal will never be the same again, and if we really got back to that, then we're going to have the same problem. So we're not going to get back to the same normal that we had. And people kept talking about what they were worried about, and I and I finally realized that the most important thing that I could say to people, and still say to people, is don't worry about the things that you can't control. Focus on what you can control, and the rest will take care of itself. And when you read thunderdog, you'll you'll see where that came from, because that's actually an integral part of the story, and for for people listening out there, Danny told me when we first started, that he has thunderdog on his desk, and he hasn't started to read it yet. So chapter 10, I think, is where you'll find it, but don't skip ahead, but it's Danny Creed ** 18:16 there. You made me reach for it, but I'm not Michael Hingson ** 18:20 sure you can hold it up, but we've got to not worry about the things that we don't have control over. And it's so very frustrating with all the stuff going on, like today in politics and all that, and it is easy to get very frustrated at some of these clowns, and I get frustrated, and two seconds later I go, Oh, that's not going to do any good. So forget it, you know, and just believe and have faith that that things work out because we don't have we don't have ultimate Well, we do have ultimate control. We have the right and the ability to vote, and that's the best thing that we can do. Danny Creed ** 18:57 Well, you know, Michael, you said to have fun. Well, I have a lot of fun in possibility thinking, Michael Hingson ** 19:03 Mm hmm. Danny Creed ** 19:04 Because if you're, if you have that possibility mindset, and you're an entrepreneur, an executive, a business owner, and you're thinking of possibility, it's a lot of fun to go, Holy cow, everybody else is in hiding, and there's an opportunity. Yeah, I can help my clients. I can, I can, holy cow, that's going to be fun. That's going to be exciting. Because I've never thought of that before. You know, the possibilities are out there. They're, you know, the analogy of the old boat analogy, you know that some guys don't, don't see the boats come by. They're on a desert island, they choose not to see the boats come by others, others see them, you know. And you've got to be able to see the opportunities, because if you're so negative and you're only thinking survival, you're not going to see the opportunities. And one of the books I wrote, I based. On me almost dying. And the one thing I learned out of that is a lot of people set back and they wait for their second chance. And they're set back and wait for somebody to come along, you know, and say, I'm going to give you a second chance. And the fact that that I realized was everybody can give themselves a second chance and a third chance and a fourth chance and a fifth chance. You've got to understand you can create that, that you can go out. We have the ability to do it every day, if we're thinking about possibilities others are happy with right now, and happy with moaning and groaning and whining and crying, and they're happy with where they're at, and they don't want it to get any better, because they're happy with the whining. And I just, honestly, I'm sorry to say that I just, I don't even want to breathe the same air as people, yeah? Michael Hingson ** 21:04 Well, I know for me, yeah, I know. I know for me the idea of the second chance, you know, I like to live in the moment, and I think that worrying about what's going to happen tomorrow. I mean, there, there is a place and a time for strategizing, but living for the moment and looking at what's going on in the moment, saying, How do I maximize what I can do and need to do, which is all part of the possibilities. Issue is, was what needs to happen, and I think that more people should do that. I know for me, I learned some time ago to spend time every night just thinking about what happened during the day. How did it go, what really worked well, and oh, by the way, could I have even done anything better about what went well and the things that maybe didn't work as well. Why and how do I deal with it? Going forward, I've learned that I have to teach myself. I shouldn't, you know, I used to say I'm my own worst critic, as I've told people on this podcast many times, and I've changed that I'm not my own worst critic, I'm my own best teacher, and I have to really learn and do work hard at teaching myself. And that's one of the lovely things I've learned from talking to so many people on this podcast, yes, Danny Creed ** 22:24 yes, I have to share with you, because you bring to mind, and I can't use his name, but he was one of the most successful businessmen in history, one of the wealthiest men in the world. That I had a chance to sit and talk to this gentleman three or four times, and I asked him one time I said, Do you do anything every day in your mindset, or how you think, how you act you? What do you is there anything you do every day that keeps your company growing and you growing, no matter what, no matter how much money you have, and because he has billions, and he I didn't even get it out of my mouth until he had an answer. And he said, there's three things. Dan, number one, protect your money. He says, what I mean by that is, fail fast. If you're going to fail, fail fast, have metrics in place so that you don't drag things out. And I say this to every business person. I say, You better know when advertising is working or not, when a strategy is working or not, when an employee is working or not, and get rid of it quickly and replace it with something better. So that's one the second thing he said was, I try to go to work every day in my multi 100 billion dollar plus company, and I try to have the same mindset and have my staff have the same mindset as we had on our first day of business. That point is that, well, that's work hard, you know, work smart, fail fast. He said, that's really important to keep in our minds. And the third thing I do is want kind of long lines what you said? He said, and when I go to bed every night, I sit back and say his name, he said, I sit back and go me, I could be broke tomorrow. Something happens tonight, stock drops, whatever I could be broke tomorrow. So what did I do today to prevent that from happening. That's long lines, what you said you if you looked at and I've never forgot that that was 2023, years ago when I told me that. And I think about it every day, and I actually teach the concept in a bigger form to every client I have, because it's powerful stuff. And you're right on, Michael, you're right on contemplating looking at what happened. You know, 1928 the great book Think and Grow Rich by Napoleon, identified that that the best time to plan your next day is the night before, because you're thinking about. What happened, what worked, what didn't, and then you're thinking about, what do I need to do tomorrow? And if you're thinking clear enough, it's going to send a message out to the universe. And it is everybody I know has had a great idea in the morning in the shower, yeah, well, that's because you were probably thinking about it with clarity the night before, and the powers out there sent you an answer, and that works just as well on personal success, professional success, and just living a good life and a happy life and having fun, Michael Hingson ** 25:34 and that's really what it's all about. You know, the whole idea of regrets. You can feel bad about something not working out. Okay, I accept that, and now I'm going to work on figuring out what happened so it won't happen again. But my gosh, if we, as you say, spend all of our time whining and grousing about stuff, then we don't get anywhere. And I think it's so important to take the time at the end of the day to really think about what what happened and and anyone who says I don't have time, clearly doesn't know how to think, because, of course, you have time. Danny Creed ** 26:15 That's right. Damian, that's exactly right. Yeah, and some regrets there i They just stay. There's no good that comes from regrets. Yeah, no good I tell, I tell my clients, and I do a lot of charity work. I work men in prison. I teach them personal and professional development. Fact, I was there last week at a major penitentiary working with minimum maximum security. But I tell them all the time, I said, look, it's only a mistake, because a lot of these guys sit and think about regrets. So why are they in there? This and that? But anybody? Business owners, you know your regrets? Just, they they just think it doesn't go anybody but, but you can't do anything about so I always said there's, it's only a mistake if you didn't learn something from it, which is your story. So Michael Hingson ** 27:10 well, I and it wasn't a mistake until it happened. That's right. Anyway, go ahead. Danny Creed ** 27:18 No, I you're, you're, right, you're you're filling in the blanks here. So I use a four step process, what happened, be real, honest, not to point fingers, but what happened? Hey, very honestly. Number two, why did it happen? So analyze it. What happened, not to point fingers or blame, but what happened that caused this to happen. Number three, how will it never happen again? So watch your solution that you're going to learn from, and then number four is, see you later. I'm not going to face this again, because I learned something. So that's the way I live, and I and I teach my clients that, because so many people live in the past, and it doesn't get them anywhere. Michael Hingson ** 28:01 And if I don't know the answer to what happened or how to address it, I'm going to go out and take the time to interact with others and seek answers. And invariably, someone will have an answer that you may not have, and it's perfectly reasonable to do that. Danny Creed ** 28:19 That's right, that's right. Well, you learn. You know the old line I read about 50 years ago, Ope, you can learn so much from other people's experiences. And again, that's why I got into coaching, because so many people still do. They make mistakes over and over and over again. That costs 10 bucks or ten million and they keep making them Oh and, and they're so surprised. Oh, holy cow. When back to what we were talking about earlier. If you learn something from it, it won't happen again. So I my practice is based on, let's let's work on foundational stuff. Let's work on the basics of everything. Let's understand what we keep making mistakes on and learn from it. And create a rule. Create something that goes in your rule book, you know, in your business plan. But let's not make those mistakes again. And sometimes we've been able to 1020, 3040, 40x that grow their business just by correcting those mistakes and learning something from it. So you're you're right on and on what you say. Michael, Michael Hingson ** 29:30 well, and you know, it all. It all comes from thinking about it. I was going to say it all comes from experience, and that's true, but ultimately, it comes from thinking about it and learning. And I think that's and that that gets back to I'm my own best teacher, and should be, but I have to be open to learning and letting me teach me to do what needs to be done. 29:55 Well, Michael Hingson ** 29:56 you bring up a Danny Creed ** 29:56 good point, because I had a guy in a seminar. I do a lot of seminar. Work and such and and I could tell he just didn't want to be there, and he was disruptive. And so finally I just stopped. I was in Atlanta, Georgia, where this happened, and I said, Sir, I mean, what's going on? Other people want to learn what's going on. I know this. He was in sales. I know this. I'm the best salesman, you know, I I've been, you know? And I said, Look, let me ask you one question, have you been in sales? I said, How long you been in sales? 30 years. I said, Have you been in sales 30 years or one year, 30 times? And it well, well, that goes back to your statement. He went to one seminar 30 years ago and says, I know it all. I I'm not willing to learn anymore. That's the operative part about it. I'm not willing to learn anymore. But I see people in all walks of life, you know, I see them, you know, they try out these hot apps and they try it out and say, okay, yeah, that one worked. Are you still using it? No, no. I went on and I went, I'm trying out a new one now. I don't get it. If it works for you, and it works really well. Why aren't you? Didn't you add it into your curriculum, your vocabulary, your daily routine, and it is just, it's, it's very frustrating. But I also teach people how easy it can be to be successful today, if you're disciplined enough to find what works, to learn from mistakes, to learn from your history, and grow every day, it's really not that hard to be successful, you know, you just gotta apply those basics Michael Hingson ** 31:42 when, when you're coaching people, do you teach them, in one way or another, how to vision Danny Creed ** 31:47 absolutely that I, I've, I've learned a very complex way to learn it of goal setting and achieving. And I've, I've simplified it, but it's, it's a real tough course that I put executives entrepreneurs, through. But one of the key elements of that goal setting and achieving, course, one of the key elements is visioning and and I'm telling you, that's one of the hardest things, Mike, that that I can do in that process. And here's why, that so many people don't have a vision, because so many people have forgot how to dream. Mm, hmm. I work with a lot of corporate executives and such, and they flat forgot how to dream, because the only dream they have is one that they they received from the corporation they were working for, and they only have one goal, and that's the goal that the corp gave them. They don't have family goals, they don't have personal goals, they don't have personal income goals, they don't have charitable goals. They don't have any of that because the only thing they do is that one goal that the corporate gate given and that nullifies dreams, and dreams are nullified for fear, and so I really force them. I'm going through that right now with a very valued client in Arizona, and once we learned, I got them to just dream a little bit, drop the ego, forget about what is people analyze too much. You know what is potentially Well, that's impossible. Well, yeah, tell that to Edison. Tell me, you know, the Wright brothers. Tell that to Elon Musk. Tell that to you know, a lot of these people, you know, but if I can get them to create a vision, because vision is the starting point for goals, and I don't care how goofy and crazy that vision might be, tell anybody. You don't have to tell anybody what your vision is, but you can be in the back of the room laughing, going, Yeah, someday, someday, this is going to happen. What happened yesterday? Someday, we're going to put a chip in somebody's brain, and that chip will help them talk and run computers by thinking, you know, two years ago, people went, You're nuts. You know, I always go back to Edison again. Can you imagine that guy going around selling the light bulb to people going, look what this is going to do is replace that candle. You got to believe me, every household in the world will have one. Can't Get out. You're crazy, you know, but that vision is the key. Vision is the start of goal setting. And goal setting is the start is based on, well, dreaming equals vision. Equals a start for your goal setting. A goal setting is everything, Michael Hingson ** 34:45 and visioning can be accomplished in so many ways. A lot of people say, write things down, write it down, put it up on a chalkboard, or create a paper, or do whatever I don't because if. I write it down, still out of sight, can be out of mind. So I learned that that rather than writing it down, I need to think about it, although if I really need to make sure I don't forget something, I'll tell my lovely little Amazon Echo device to remind me about something, but I will make sure that I remember things. On the other hand, we do abuse Thomas Edison because he invented the electric light bulb. And as I love to tell people, and this is something I figured out last year, the biggest problem with most people is they don't recognize their own disability of being light dependents because Thomas Edison made electric light so on demand and available, especially over the last 146 years that now light is everywhere, but it doesn't mean that people still don't have that disability of being light dependent. So it's fun to have discussions about that, but, but, but still, the the bottom line is that visioning and dreaming are so important, and anyone who knocks it is really missing such an invaluable opportunity. Danny Creed ** 36:04 You're right on the target again. Simply the way I teach visioning as part of the goal setting process is i This is the way I learned it from a very famous guy, and that is, you sit in a room, have as quiet as possible. Shut off your phone, shut off everything Have and Have a recorder of some sort. You can have a digital recorder. You can have, you know, AI now, or whatever, but shut off all surrounding noise. Kill the noise. Warren Buffett says the number one cause of failure today is people don't learn how to shut out the noise. Oh so true. And and so the noise. Shut off all that. Lock yourself in a room for 15 minutes, 30 minutes, however, you can stand and just and no one's around. No one's going to laugh at you. No one's going to point fingers, turn on the recorder, whatever that is, and just go nuts. That's hard for certain personality profiles, but just go nuts and talk, you know. And I'll give you a personal example, if I may, if we have i The one I teach, because I don't like to release my goals and everything to people, but I will tell one way this works. I always wanted my wife and I always wanted a house in the mountains. So I visualized this house, and I had the vision for 15 years. But the vision was I could close my eyes right now. I can do it as we talk, I can close my eyes and tell you the positioning northeast, southwest of this house has the backside of it as a giant plate glass window. It's all made of pine logs. You walk in through the front door and there's a kelly green carpet with a elk antler chandelier hanging down, and I can be that specific. And we finally, we were driving around in northern Arizona, Northeastern Arizona in the mountains where we lived at the time, and we were driving around one day up there just for a long weekend. And we came up and there was the house in my vision, exactly as I laid it out and we bought it, and the only thing we had to do is replace the carpet. But I had this vision in my head of what my perfect getaway home would be in the mountains and my son, both of my sons, actually do this. One of them says, He manifests stuff, you know? He says, I need a new couch that I can't afford the full price. So he goes, he sets and visualizes it and what it looks like, and everything else. And he did that the other day on a couch. And his his his roommate, they have a big old house. His roommate goes, you know, I got a couch in the basement that I'm gonna I'm gonna give away. It's almost new. So would you like it? And Brett, my son, says he went downstairs and that was the couch He visualized. Wow. Now the point is, it's fun, but let yourself go. There's no ego. Shouldn't be any ego involved, you know. Just believe that the line that I use, that that one of my mentors taught me, is, how big would you allow yourself to dream if you knew you couldn't fail, how big would you allow yourself to dream? And people will go, oh, that's, that's baloney. That's, I don't care. Play with me. If you knew you couldn't fail, how big would you allow yourself to dream? And that usually gets people think, and I'm telling you, that's the key to success. You cannot be a success in business or life unless you can dream of what what makes a perfect life a better life for you? You've gotten to do that. And Michael Hingson ** 40:01 the on the operative part about it is when you're visioning and so on, it is also important not to put a timeline on, well, it didn't happen in the time I put, put out and specified. Well, okay, that's no surprise, because, as you pointed out you, you dreamed about that house for years, Danny Creed ** 40:21 yep, yep. Now in goal setting, I think I know psychologically that you can put a timeline on some things, sure, but psychologically again, they've proven that just to be a starter, it just puts a deadline in there, and if you don't make it at the end of the year, change the date. But you've got to have something that that you're working towards all the time. So it's always good to have, you know, have something there that says that by the end of 2024 I'm going to I will have done this, and if you don't, we'll change the day. Yeah, you're right. Michael Hingson ** 41:05 Yeah, if you you try to put timeline on a vision, unless you develop more skills than most of us have, you aren't going to accomplish, most likely, what you think. And if you do, then relish that and go on. Danny Creed ** 41:22 Well, most visions, really, we find most visions are actually rewards for accomplishing other things, like like, like that cabin. We couldn't get it unless I was successful in business and earned a certain amount and saved a certain amount and did those things, and then when I found that house, I go, I can afford that. Now I can do that, you know. So it's that starting point, you know. But again, I will share with you, Michael that we find that a lot of people, and I love to find people like that have all this ability and possibilities in their mind and everything else, but they nobody's led them to be think it's okay to visualize, yeah, because there's so much fear people have. I know, personally, for a long time, I said, Well, you know, I come from the farm, I'm not supposed to be real successful. Oh, I didn't go to college. I'm not supposed to be real successful. Oh, I didn't do this or that, or this or that, and that's a fear in me. And if you eliminate that, say, you know, I can learn anything I need to learn. I have the ability to work my rear end off and work harder than anybody else, and learn from my mistakes, learn from my lessons and grow. I can do that. I can give myself that second, third, fourth, fifth chance. If you can get your mind in that mindset, I'm I believe you can achieve anything you can, Michael Hingson ** 42:51 of course, absolutely, and I think that more of us should take that to heart, and we will, we will be all the better for it. Do you still have the house? Danny Creed ** 43:07 Now? When we had to help family out and we moved, I we split our time between Arizona and Kansas. We built a house in Kansas, where our family's from, and we helped out, help out family while we're here, and it was just to use the house only three or four times a year. We had a chance to really sell it in the real estate boom out there. So we sold it in but I plan to have, I'm now visualizing a lake home. I want to have a home on a lake so I can go fishing every day. Michael Hingson ** 43:42 There you go. And that will happen. Yo, yeah, I Danny Creed ** 43:47 know it will. And I've got, I've got the whole thing. I know what color the house is and where it sets near the lake, and how far away for water it is, and what the dock looks like. I've already done all that. Michael Hingson ** 43:57 There you go. Cool. So what did you do after radio? You were in radio for 20 years, and then what did you do? Danny Creed ** 44:05 Well, I then I got into entrepreneurship. I had the chance in the late 80s to go into one of the entrepreneurial startup that really was quite successful. We were very successful to me again, it was exhilarating, because I was the one non technical guy usually in the business. I I was the sales guy and the idea guy. And I'd come to all the technical guys and go, What if we could do this? And they'd go, let's see if we can do it. And they'd go out and build the product. And then I take off in the world and go try to sell it and and it was just so exciting. And we did our first startup, and that was really successful. And that's what got me to Arizona. We went out to do a startup there, and we we took it public three, three years after. Start up, and then we sold it three years after that to McKesson pharmaceuticals for it was a really good sale. We didn't always make money, Mike, but we, I don't remember us ever losing any money for an investor or anything. You know, because we were, we'd been around the block. We learned from our mistakes, thank goodness. And again, we were very blessed in how we learn to run businesses, particularly startups. So that gave me and then I told you about the Pentagon, one of the admirals I work with pulled me over and said, Man, you really there's a new industry called business coaching, and you really ought to think about that, because with your background you have, there's a lot of people this whole entrepreneurship thing. There's a lot of people doing well, there's a lot of people losing money. Because, you know, the statistics still is 90 I think last year, 92% of all startups will be broke in five years or less, and that's because they underestimate the amount of time, effort and money involved. They always underestimate it, and you know, or they don't know anything about the business they're going into, how to run a business, and so they go broke. So a lot of people go broke, and some are quite successful, but the suggestion to me was, help these people not make, you know, help help teach them. Help them protect their investment, give them hope for, you know, the thing that they have, a dream on, a vision on. And so I went from radio, which was very creative, into entrepreneurship, which was really creative in the side, because I didn't specialize in anything. I mean, if it was sounded fun and exciting, I count me in. And fortunately, my family stuck with me. But we did startups in healthcare field. We did military health. We did startups in the telephone, independent telephone industry, telephone publishing industry. We did startups and training and and we did startups and just all kinds of stuff, and if it was exciting and fun, because again, there are foundational rules to business. I didn't have to be the expert in any of them, but I understood the foundational rules of business. So that's what we would bring to the table. We'd make sure the basics we had them right. Because no matter what business you're in in the world, they all share the same 13 or 14 foundational needs. And there are things like clarity, time management, priority management, goal setting, visioning, sales, leadership. There are all these things that it doesn't matter what business you're in. I personally believe I can coach any business anywhere in the world, in any economy, because I am a master of understanding the foundational things that make a business work, make someone successful. So that was a natural progression. It was almost like for me, coaching was inevitable, and everything I done in my life led to doing this. So that's that was, that's my was my route. Michael Hingson ** 48:17 So how did you get started in coaching? What did you do that that gave you that foundation from a coaching standpoint, well, Danny Creed ** 48:25 I already a part of us. What you were talking about earlier is is, and I think a lot of people fail in business because they don't honor their past. I was smart enough because of some of my mentors. I was smart enough to say, Okay, I had some royal mistakes in my life, but what did I learn from and so I could relate to almost any business person or any executive to the issues they were having, because most of them are foundational. It's people problem, it's a money problem, it's a time problem, it's an effort issue, you know. So I learned from all those, I'm telling you, I did 15 startups, and then before that, I, you know, all the radio stations I worked for as a salesperson and Sales Manager. In a single day, I'd make sales calls on a lumber yard, a funeral parlor, a ladies dress shop, a shoe store, a Cadillac dealership. So I learned a lot about business, and I think everybody has a lot of this knowledge. Again, they don't they don't honor their past. They don't honor their mistakes and their successes by remembering them. Michael Hingson ** 49:43 And a lot of people don't go into so you went to a dress shop, you went to a Cadillac dealer, and so many places, and you observed, and you learn things while you were there. And so many people just go in and never observe and never learn and take that knowledge with them. Yeah. Yep. Well, I Danny Creed ** 50:00 tried to, I realized I had all this foundational and the admiral directed me that way. I'll be forever indebted to him for making me be aware of what you know and in that. And then I had some mentors, and Brian Tracy was one of them. And and Brian Tracy was putting together a coaching organization, and I got in very early with that and helped them build that. And from the standpoint of just my knowledge and successes and and I had access to a lot of, like I said, I didn't have the college, but I had, you know, I had quadruple PhDs in business because of what I've learned, the mistakes I made, and the people around me so blessed with the angels that put their arm around me said, Come on, let's, let's learn from this. I learned from Brian Tracy Zig Ziglar, people that weren't as famous in the public, but one of the greatest sales trainers of all time. He was a good friend of mine, one of the great coaches he's quoted at Harvard was was one of my mentors, and I had the luck to surround myself not be egotistic enough to say, look, there's people out there that know what I need to know. So I need to learn. I need to set at their feet. So it was just again, that never ending search for knowledge and but I always was very confident, and that's that's the key. Today, a lot of people just have lost their confidence and or don't have any, and you've got to be confident, because people are searching for people, for experts. They're searching for trusted advisors that act confident. You know, I always example I use is I, you know, I was faced with situation where I I was I was told I had 48 hours to live because my heart was dying. Now I make joke of that by using example. I said, if you found yourself in that situation and you had the choice of doctors, which one would you choose? The first doctor guy comes in and says, I am the head of cardiothoracic surgery for all of America, for this hospital system, I have the best team in America. Or the other guy sitting over here with a laptop and YouTube up on how to how to do a triple bypass. So which guy would you choose? Well, you choose the cardiothoracic surgery, right? Why? Because he's an expert, because he's an expert, and he told you he's an expert, versus the guy who just has, well, I'll give it a shot. Yeah, so much of that is perception. I try to have confidence that a lot of people don't have, and I think anybody can do that, because people are looking for people to help them that have the confidence they don't have, but you've Michael Hingson ** 52:55 got to have the confidence, and not just the ego, it's you've got to have the confidence and the knowledge. And that's the real issue, of course. Well, Danny Creed ** 53:04 that's the follow up side. Yeah, you better be able to deliver. But again, I found, you know, Michael, I found the the lost art in American business, worldwide. Business actually, is art of listening. Nobody listens to anybody more. Nobody acts like they're listening. That I read someplace that the actual that the average attention span of the teenager up to middle age today is seven seconds. So nobody listens. So I try very, very hard to and I'm working on it, but I tell people I'm a world class listener, so let me try to understand your needs from your point of view. And I'm telling you that gives people confidence. And I don't have to be the expert in everything, Mike, I just have to ask the best questions Michael Hingson ** 54:00 well. And you also, I am sure, say to people, let me make sure I understand what you're saying. Danny Creed ** 54:05 Absolutely that that's part of question. That's part Sure. And feeding back and asking questions, let me help you understand. If I can help you, because I'm not right for everyone, and if I can, we ought to do business, right? Yeah, you know. And people go, Oh my gosh, I can't tell you. I'm not. People go, Oh my gosh, here's somebody's actually listening to me, trying to understand, really, on a simple form, is the difference between telling and asking. You know what? Michael, people don't need told anymore. They don't want to be told anymore. You know why? Because of this little device here called a cell phone, a communication device. I read someplace that today, the the modern day cell phone has replaced, like 140 other products, they've replaced. Replaced the telephone. They've replaced a recording device. They replaced the game thing. They've replaced everything you can think of it. They've replaced, you know, GPS. They it's just crazy. People have access to knowledge instantaneously. They don't need to be told anything. But yet, some of the great training organizations of the world today will come in and teach you to tell let me tell you all the reasons you ought to buy me. Well, look, I can teach people to come in and go. Let me ask you some questions and see if we ought to be working together, because I'm really good at some things. And so let's talk. I understand what that you're facing. And people go, Wow, Michael Hingson ** 55:48 somebody. And the reality is, of course, you end up by doing it that way, telling them things, but you're not really telling them. You're you're relating, well, Danny Creed ** 55:58 I'm relating and telling based upon what they've told me, right? I might say the way I understood standard is, this is an issue for you. Am I right? I might have a solution for you. Can I share that it's way different from let me tell you, Oh, absolutely you need to do. Let me tell you what you ought to be thinking. Let me tell you what, people just I don't need it. Yeah, Michael Hingson ** 56:25 and, and we have gotten so far away from listening. We've gotten so far away from conversing. In general, people are afraid to have conversations today. Danny Creed ** 56:35 Oh, it just makes me sick. Go to a restaurant and see a family of four sitting there, and everybody's looking in their laps. We forgot how to converse. We forgot how to talk. So I'm saying and that that's fine for them, but I'm saying that one of the things I teach is that's one of the keys to success today, if you can just learn to listen. Here's my rule, ask a question, shut up, listen, feedback what they're telling you, and then solve the problem. Michael Hingson ** 57:12 One of my favorite lessons of all times came from someone who worked with me. We were both in sales, and he told the story of selling some products in Washington, DC, and I don't remember where or whatever, but was something relating to the government. And he was invited to come in and do a presentation, which he did. And he eventually got to the point of saying, as he described it to us, and now it's time for me to ask for the order. And he said, so I made my presentation, and then I asked for the order, and then I shut up and didn't say a word. And the guy I was talking with sat there on the other side of his desk not moving, and my friend John sat on his side of the desk not moving. And they sat that way for about 10 minutes, and then the guy he was talking with said, well, don't you have anything else today to say? And John said, No, I asked you for the order, and there wasn't anything else for me to say. And he got the order because of that. It was a trick that the guy used, but rightly so, and it's wise not to always have to talk. Well, Danny Creed ** 58:28 it is you'll talk, you know, it's true in sales, it'll talk yourself out of an order. Yeah, Michael Hingson ** 58:32 I've seen it happen so many times. You know? Danny Creed ** 58:35 I actually did that one time and I set for 42 minutes. No one said anything. In fact, my my my client, actually picked up the newspaper and read the newspaper, because the old axiom is, whoever speaks first solutions, you know? So, yeah, yeah, I agree with that. But you know, it just comes back to people, general courtesy. People want to work with people, whether you're a coach or a counselor or a minister or a school teacher. People just don't need to be told anymore. They They want somebody to listen to them, and the world is crying out for people to listen to whether it's a child in school or big time executive. I tell you, I work with a lot of executives, because this isn't the right word, but, but they're lonely. They don't anybody talk to they can't talk to directors, they can't talk to their spouses, they can't talk to their employees, and they don't anybody talk to about business issues. And I gladly will work with them. I'll gladly listen to them and help them make better decisions. I don't have to have all those answers, ask questions and help them make a better decision. Michael Hingson ** 59:53 That's what a coach does, yep. Which is, tell me about some of the book code. Go ahead. Go ahead. No. So tell me about some of the books you've written, if you would please. I read Danny Creed ** 1:00:03 a book called A Life best lived, a story of life, death and second chances. That was about the lessons I learned in that process where I was almost died, and it's been very successful, particularly in like prisons, soldiers, veterans coming back and that just need to believe that they can get a second chance and a third chance and everything else, and it's done really well. I have another book called champions. Never make cold calls. It's a I love that title. It's a business, business book that can be applied to anybody who owns any kind of business, whether you're multi level, or you're selling medical supplies or printers or copiers or selling coaching. It's just about how ripe the market is for you to leverage who you know and who they know to get referrals. I created this concept about 40 years ago, the champions concept, and then I put it into a book eight years ago, and, and I've had a white paper on it, but I figured somebody's going to steal it. My idea, gotta put it in a book. And, but it's, it's all I've ever used in 16 years of coaching, 100% of my clients have came from referrals. My whole idea is to create an army of people that will refer me so I, you know, I talked to a guy a while back that a businessman, and I said, So of all the things you do, if you could spend 100% of your time doing it, which would be the number one thing? He said, Well, sales. I said, So how much of your current time do you spend doing that? He says, 20% I said, What do you do with the other 80 and he goes, Well, I got meetings, and I gotta run things, and I gotta pick up the mail. And I go, whoa. So what would it mean to you if we could make 80% of your time selling and 20% your time all that other stuff? He goes, it'll mean millions. Okay, so that's way a lot of people in sales or or most business owners don't know how to sell, but if you're in sales, you need to quit going to networking meetings and quit doing all going to planning meetings and marketing meetings, all that stuff. You need to be out swinging the bat for home runs. So I wanted to figure out, how could I do more of that in less meetings, and I created the champions concept. And the champions is leveraging who I know and then who they know. So that's been, actually, it's still selling after seven years, and it's a great book if you're in any form of selling, even if you're just selling your ideas or trying to ask the boss for a raise, it's just it's helped so many people. I've used it and taught it worldwide. So that's another one. And then I have one called Straight Talk on thriving in business. And then I've done two or three other books that are collaborative books, where I've asked to be with two or three other offers authors and do a book. And those have been fairly successful, but the ones under my name are the the Straight Talk series, and then champions, and then life best lived Michael Hingson ** 1:03:31 well, and we have pictures of book covers in the show notes. So I hope people will go out and and get some of those books, because clearly there's a lot of neat information here. What do you think are some of the most challenging issues for entrepreneurs and business people, and then people in life today? Danny Creed ** 1:03:51 Work ethic. Most people don't have a work ethic at all, and that's again, where I draw from the farm. I learned how to work there. I learned how to work on the farm, and a lot of people will work hard for a little while, and then they'll quit, and they'll stop, or they don't, they give up to quit. So I actually teach this to a lot of entrepreneurs things. So you got to have, you got to have a work ethic. Number two, you've gotta understand what success looks like for you, cuz so many people put themselves up against people other people that they're highly successful, but you don't share any of the same standards or anything like that, and everybody's definition is different of success. So you need to understand exactly what what you want and what that looks like, because everybody's debt like, you know, some of I've got friends on the farm that their definition of wealth is much different than some of my people. And Silicon Valley friends, you know their definition of well, but that's okay. I You can't say you're not successful. You're not a wealthy person. If you don't make a half a million a year, you may be very happy and just absolute, living the best life ever, making 50 grand a year, but you got to know what you want out of it. Be satisfied with that so and be happy with that, but know exactly what you're looking for. So have metrics in life. The the third, the third thing is that I always tell people is, learn to sell. I don't care what you're doing, you've got to sell, whether you like it or not. And I used to have people go, Yeah, well, I'm not a salesman. I you know, they had to. Everybody thinks the old thing that if you're in sales, you're like the the old, goofy used car sales, if you're if you're going to do anything, particularly if you're an entrepreneur, or you're trying look, you have to sell from the day you're born, you've got to scream if you want to eat, you've got to scream louder if you want your diapers change, you've got to sell your mom to go out and do things. You've got to sell people to, you know, sell a girl or a guy to go on a date. You have to go sell yourself to get a job. That's right, you have to sell, to earn a living, you've got to sell your ideas to a banker or an investor. Learn how to sell. Get rid of that old crap, out crappy idea of well, you know, I'm the salesman. Yes, you are everybody. You have to Michael Hingson ** 1:06:33 learn everybody's a salesperson. Yeah, um, phase up. Find Danny Creed ** 1:06:37 a good course. I mean, but you've got to learn to sell. Because a lot of the people who fail today in business with their entrepreneurial ideas fail because they can't sell their idea. They can't sell. Let's go back about 30 minutes. They can't sell their vision. Yeah, you've got to be able to sell. So again, I stay on pretty much those foundational things. The other thing that I talk about is you gotta have goals. You gotta written goals. And so here's the statistic, 70% of our society has absolutely zero goals. 28% of our society says they have goals, but they're not written. 2% and that's arguable, have written goals, Oxfam, the International Organization for tracking wealth in the world, will just put out a paper that says the 2% of our 2% of the wealth of the world, or 98% of the wealth of world, is held by 2% you know, and, and I choose to believe. And if you talk to some of the great people, like Brian Tracy and such a lot of them will say that's the people who have written goals, you know, again, you've got to have a division. You can't just go, Well, you know, I want to my brother in law's a minister, and he used to tell me one of the biggest issues that he had is getting people to pray clearly, because they will say, there, I pray to be rich. Okay. What does that mean? Yeah. You know, everybody's definition is different. How does God or whoever know what to deliver by saying, I want to I want to be rich, you know, so be very which I guess, could tie into another issue, but you got to be clear on what you're looking for, what you're asking for, and and that's where goals are. Very important to be very clear. Don't say I want to be rich. I want to go to Hawaii. I want to what, how you how? What does that mean to you? And I will, again, Michael, when I work with people, a lot of businesses just have no clarity. Yeah, they have no clarity on what they want. So they're upset, they're frustrated, they're, you know, I I talked to a lot of salespeople. I worked wit
“Balance is not something you find, it's something you create” – Jana Kingsford. I'm often asked how I have created balance while running and growing a business, especially when my kids were babies. The simple answer is that it wasn't easy. The better answer is that even though it wasn't easy, it depended on how my husband and I managed our work and home lives. It was a team effort for us. When I would go into heavy work mode and not come up for air, he'd come into my office, shut my computer off, and tell me to come upstairs to hang out with him and the kids. After five minutes, I would always look at him and thank him because he knew what I needed more than I did. I believe that creating such balance takes deliberate strategies and working together. YouTube: https://youtu.be/TRGjvDLC12o About Jackie Joy: Jackie is a dynamic Leadership Coach and Sales Trainer at Selling From the Heart. With over 25 years of experience in various sales leadership roles, she is passionate about transforming the sales culture into a community of trust, authenticity, and credibility. Jackie's unique approach combines her rich sales experience with her love for psychology and learning, making her an inspiring coach. Her vision is to elevate the sales profession and positively impact society. How to Get In Touch with Jackie Joy: Email: jjoy@sellingfromtheheart.net Website: http://sellingfromtheheart.net/ Gift: Free book just pay S&H - Email Jackie CTG Podcast Link – Common Myths Around Selling: https://podcasts.apple.com/us/podcast/changing-the-sales-game/id1543243616?i=1000659362665 Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Enlightenment of Change podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week. Listen to Connie dive into new sales and business topics or problems you may have.
Sales – the lifeblood of business, but the thing that makes most Spa CEOs shrink back for fear of being too salesy, slimy, pushy, insert any other cringe-inducing adjective here. Even if you've forced yourself to bite the bullet with selling and muscle through it, I promise sales conversations don't need to be something you fear or white-knuckle your way through. I want you to have a total reframe on what it means to sell, and here to guide you through it is my guest, and a beloved member of Team Addo, Eugene Vassilas. Eugene is a Sales Trainer and Growth Consultant who helps overthinking Spa CEOs shift into confident leaders who approach sales strategy through empathetic communication, and if you've ever had the pleasure of having a call with him through our Team Addo channels, you know how he embodies this practice of sales as service. Tune in as we discuss: Detaching yourself from the outcome of sales conversations and how to view sales as a form of service through empathy and empathetic listening Developing your sales mindset and tangible practices for how to show up for a sales call Approaching sales conversations with an evidence-based strategy, which allows you to dig deeper with your client or potential client The importance of personal self-care practices and boundary-holding for successful sales conversations as well as tips for overcoming the fear of sales calls, leading sales conversations when a client asks for “everything,” and getting clear on goals and intentions through selling To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/390 Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
Miranda Martin, Executive Vice President at Symmetry Financial Group, started in the Financial Services as a single mom of two boys ages 3 and 5 in 2015, after a successful career as a Sales Trainer for a Nationwide furniture wholesaler. Her first year, she capped $425 in personal production earning her the #3 overall agent of the year as well as the prestigious Julie Ranali Award for Top Female of the Year. It took her 3 years to get to the top contract level with a team of 13 Agency Owners that supercedes 7 million in revenue per year. She is a 3 time Mercedes Benz of excellence award winner, was named Businesswoman of the Year Finalist Tampa Bay, has won numerous Leadership Awards and currently serves on the Advisory Board.
After 35+ years leading sales trainings all over the world with organizations like Disney, NBA, NHL, NFL, Starbucks and more, Greg sits down with Kaity to discuss his top tips you can apply today that will change the trajectory of your sales career. This episode is worth documenting from start to finish because we promise you, there ARE strategies and methods you will want to revisit again and again. Stay tuned for the end where Greg opens up and gets a bit more personal - some fun facts are even revealed!Connect with us:Follow Kaity on Instagram @thebrand.5Follow Greg Bennett on LinkedInLearn more about the Brand5 and Take Five. No Filter. on our website
“This is not hard sell-it's heart sell. Good questions get to the heart of the problem or the need very quickly, and the buyer doesn't feel like he or she is being pushed” – Jeffrey Gitomer. Selling from the heart and building long-term relationships were intuitive for me and helped me quickly stand out from my peers in the financial industry. By creating a solid foundation and reputation, I could generate ongoing referrals, and my close ratio was off the charts because I was a trusted resource before I met the referred client. It's simple, yet many people who need to engage and sell as part of their responsibilities still consider sales icky and sleazy. My motto is: If you are not selling from love, care, and respect, you need to stop! YouTube: https://youtu.be/CakpwY1A9xA About Jackie Joy: Jackie is a dynamic Leadership Coach and Sales Trainer at Selling From the Heart. With over 25 years of experience in various sales leadership roles, she is passionate about transforming the sales culture into a community of trust, authenticity, and credibility. Jackie's unique approach combines her rich sales experience with her love for psychology and learning, making her an inspiring coach. Her vision is to elevate the sales profession and positively impact society. How to Get in Touch With Jackie Joy: Email: jjoy@sellingfromtheheart.net Website: http://sellingfromtheheart.net/ Gift: Sellingfromtheheart.net/Freepass Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business.
The 300th Episode! In this landmark episode of MYFB, Dominic Monkhouse talks with the man who's been called the UK's Most Hated Sales Trainer, Benjamin Dennehy, to discuss the art of selling and the common misconceptions about sales. This podcast is sixty-minutes that will change how you see sales. Benjamin explores the importance of self-confidence, being in control, and understanding the motivations behind prospects' questions. He emphasises the need for salespeople to focus on having meaningful conversations and helping prospects discover their needs rather than pushing products or services. He also highlights the importance of hiring and training salespeople effectively and challenges the traditional sales approach of show up, throw up, and hope for the best. In this conversation, the UK's Most Hated Sales Trainer shares his unconventional approach to sales and prospecting. He emphasises the importance of getting prospects emotional and focuses on the purpose of a prospecting call. He also discusses the need for consultative selling and the importance of asking probing questions. The conversation covers topics such as the future of cold calling, the myth of 'people buy people,' and the risks and rewards of entrepreneurship.04:00 Book Recommendations and the Misconception of Sales Books07:19 Why the UK's Most Hated Sales Trainer is Hated09:08 The Problem with Traditional Sales Approaches23:19 The Art of Asking and Answering Questions in Sales28:44 Creating Comfort and Lowering Walls in Sales Conversations31:25 Getting Prospects Emotional: The Purpose of a Prospecting Call33:44 Consultative Selling: Asking Probing Questions and Understanding Pain Points35:42 The Future of Cold Calling and the Rise of AI39:03 The Myth of 'People Buy People'45:49 The Risks and Rewards of Entrepreneurship50:40 Mastering a Methodology: Continuous Improvement in Sales51:33 Critical Thinking, Communication, and Emotional Control in Sales59:51 Knowing When to Quit and When to Persevere in Business
Join Andrew Sardone, a veteran Sales Trainer and an expert in electric vehicles (EVs), for insightful discussions on navigating technology in the automotive industry. In this week's AutoKnerd episode, Andrew tackles the challenge of explaining complex tech features to individuals who are less familiar with modern technology. Whether you're a sales professional looking to enhance your communication skills or someone seeking to understand automotive innovations better, this episode offers practical tips and strategies. Andrew breaks down complicated features into manageable concepts, guiding listeners through the process of effectively explaining technology to customers. Discover how to bridge the gap between tech-savvy enthusiasts and those new to advanced automotive technologies. Tune in and gain valuable insights into simplifying tech explanations for a diverse customer base. Subscribe to AutoKnerd and accelerate your understanding of technology in car sales!
In this week's episode, Jerry Durham welcomes business strategist and growth expert April Shprintz to discuss the transformative power of cross-industry insights and the "generosity culture" in scaling businesses. April shares her journey from a humble beginning through a stellar career that spans over 94 industries, providing listeners with actionable strategies that any business can implement to enhance their operations and customer relationships.What You'll Learn:April's Background and Diverse Experience: From military service to leading a startup to a $7 billion IPO, April's unique path has equipped her with unparalleled insights into business growth and client care across multiple sectors, including healthcare, software, and more.The Generosity Culture: April explains how her framework focuses on investing in people—employees, clients, and the community—to drastically increase business revenue while reducing working hours.Cross-Industry Innovation: Discover how experiences in one industry can revolutionize standard practices in another, as April provides examples from her work in the MediSpa and software sectors.Client-Centric Strategies: Learn about the importance of understanding customer needs and how to leverage unhappy customer feedback to drive business improvements.The Power of Giving First: April and Jerry discuss the benefits of providing value without immediate expectations, enhancing brand loyalty and client referrals through genuine service.Networking and Referrals: Insights into how a culture of cooperation rather than competition with peers can lead to surprising business growth and community benefits.Practical Takeaways: From restructuring sales strategies to the simple act of picking up the phone, this episode is packed with practical advice that can be applied immediately to any business setting.Key Quotes:"Your unhappiest clients and customers are going to give you the best ideas.""The easier you make it to say no, the better quality of people you have saying yes.""I do all of this based on my framework that incorporates what I call the generosity culture, which allows people to be super successful by focusing on pouring into their people, their clients, and their community."[00:05:20] April shares her journey from broadcasting in the Air Force to becoming a top salesperson by focusing on client care.[00:12:30] Exploration of the "generosity culture" and its impact on business success.[00:25:45] April discusses specific examples of how applying software industry tactics helped a MediSpa increase its sales.[00:38:10] Discussion on the importance of adapting business models based on client feedback and industry needs.[00:52:20] April and Jerry delve into the ethics and efficacy of "giving away" valuable advice and content to build long-term business relationships.[01:15:35] They discuss the significance of referrals and networking, sharing personal anecdotes that underscore the value of transparency and assistance over hard sales.Contact April: Email: april@drivenoutcomes.comSocial: https://www.linkedin.com/in/aprilshprintz/https://www.instagram.com/aprilshprintz/https://www.facebook.com/AprilLShprintzhttps://www.threads.net/@aprilshprintzhttps://www.tiktok.com/@aprilshprintzhttps://www.youtube.com/channel/UCd3-7foc4_nVtub5Lb0LDkg Websites:www.drivenoutcomes.comwww.winningmindsetmasterypodcast.comwww.magicbluerocks.comIf you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with our team!
Today's conversation is with Benjamin Dennehy. Benjamin is the UK's Most Hated Sales Trainer and today we unlock his sales secrets which you can action. Expect to learn where the title of UK's most hate sales trainer comes from, and how Benjamin built his brand, business and service to escape a life he didn't want to live. I ask about the biggest mistakes sales people make, why sales isn't treated like a profession, how to be trusted rather than liked, the fundamentals of a good cold call, and just how Benjamin is so good at bouncing back questions to direct conversations where he wants them to go. This episode is packed with sales insight, but will also help you when it comes to understanding your psychology and that of those around you, and some great career and business advice from Benjamin on living life on your terms. This episode is brought to you by MyPodcastMasterclass, the video learning platform I've built to help you start, sustain, and scale your own podcast. Over the last 4 years, I've grown the show to the top 1% globally and along the way it's unlocked opportunities for my business, my personal brand, added incredible contacts to my network, and so much more. Most podcasts that start fail, over 90% don't make it past episode 8 and many that do never build a consistent high quality show with the guests they want. My podcast masterclass will give you the foundations, systems and processes to smash through those early barriers and build an impactful podcast in your niche. The link to enrol is in the show notes at https://mypodcastmasterclass.thinkific.com/courses/PodcastMasterclass Connect with Benjamin: LinkedIn - https://www.linkedin.com/in/benjamindennehy/ Sales Matrix - salesmatrixcourses.com YouTube - https://www.youtube.com/channel/UC50DMoaZxVftPQ14kLHpVMg Connect with Col: Instagram: https://www.instagram.com/col.cambro/ Email List - https://mailchi.mp/548e38ba5942/colincambro Support me: buymeacoffee.com/ColCamBro
Connect with Simon Hares on LinkedIn! Learn more about Simon's exceptional Sales Coaching & Training company, SerialTrainer7 here! ________________________ Connect with Paul M. Caffrey on LinkedIn. Get 5 Scripts to help you 5x your Pipeline here. Get your copy of "The Work Before the Work, The Hidden Habits Elite Sales Professionals Use to Outperform the Competition." Takeaways Asking direct and thought-provoking questions can engage customers and uncover their needs. Active listening and responding to customer needs are crucial skills in sales. Avoid self-centered presentations and focus on building trust and understanding the buyer's journey. Continuously prospect and give customers what they want and more. Summary In this conversation, Simon Harris, a sales trainer, shares insights and strategies for successful sales. He emphasizes the importance of cold calling and prospecting, debunking the notion that cold calling is dead. Simon highlights the need for relevance and value in sales interactions, suggesting the use of personalized and valuable content to engage prospects. He also emphasizes the importance of effective qualification and discovery to uncover unspoken problems and unconsidered needs. By asking the right questions and building trust, sales professionals can provide solutions that truly meet the needs of their prospects. This conversation covers various aspects of effective sales techniques and strategies. It emphasizes the power of asking direct and thought-provoking questions to engage customers and uncover their needs. Active listening and responding to customer needs are highlighted as crucial skills. The importance of avoiding self-centered presentations and focusing on building trust and understanding the buyer's journey is discussed. The conversation also emphasizes the value of knowing your worth, continuously prospecting, and giving customers what they want and more. Tips for proving your worth for promotion and recommended sales books are provided. Lastly, the conversation emphasizes the importance of preparation in sales.
*** Get THE SELLER'S JOURNEY for just $4 on Kindle until April 1st, 2024. *** Why April 1st? Because that's Richard's Birthday! (for real) Connect with Richard Harris on LinkedIn! Learn more about the HARRIS consulting group ________________________ Connect with Paul M. Caffrey on LinkedIn. Get 5 Scripts to help you 5x your Pipeline here. Get your copy of "The Work Before the Work, The Hidden Habits Elite Sales Professionals Use to Outperform the Competition." Episode Summary In this conversation, Paul Caffrey interviews Richard Harris, the author of The Seller's Journey and The Sales Trainer. They discuss Richard's concept of 'neat selling' and how it focuses on the buyer's need, access to authority, and timeline rather than traditional sales methodologies. They also explore the importance of the buyer's experience and the impact of sales on people's lives. Richard emphasizes the need for sales professionals to be proud of their profession and to recognize the value they bring to their customers. In this conversation, Richard Harris and Paul M. Caffrey discuss the importance of giving oneself grace and space to learn and improve in sales. They highlight the need for salespeople to be accountable and provide tactics for driving accountability, such as articulating next steps and taking detailed notes. They also emphasize the importance of continuous learning and avoiding complacency in sales. Additionally, they discuss handling objections and competition by focusing on the pains the solution solves and leveraging customer success stories. The conversation concludes with Richard Harris sharing his number one prospecting tip and sales tip, as well as the importance of preparation in sales. Takeaways Richard Harris coined the term 'neat selling' to emphasize the importance of the buyer's need, access to authority, and timeline in the sales process. The buyer's experience is crucial in sales, and it is the seller's responsibility to create a positive experience that instigates the desire to engage with a salesperson. Sales professionals should be proud of their profession and recognize the impact they have on people's lives and livelihoods. While formal sales education can be beneficial, it is not necessary for success in sales. Practical experience, self-learning, and developing a strong mindset are equally important. Give yourself grace and space to learn and improve in sales. Drive accountability by articulating next steps and taking detailed notes. Continuously learn and avoid complacency in sales. Handle objections and competition by focusing on the pains the solution solves and leveraging customer success stories. Prioritize preparation in sales by understanding the goals of the call, knowing case studies and use cases, and preparing the first two questions to ask. Prospecting tip: Recognize that prospecting takes longer than expected and focus on discussing the pains you solve. Sales tip: Keep the conversation conversational, earn the right to ask questions, and build trust.Richard Harris can be reached through his book 'The Seller's Journey' available on Amazon, his website theharrisconsultinggroup.com, or his LinkedIn profile.
Welcome to a special series where I interview industry leaders LIVE during the NADA Show! The dynamic sales expert, Steve Roessler with Drive Centric is slaying the sales game with his modern and fun sales tactics focused on what he terms "conversational commerce." Reflecting on the seismic shift in the sales landscape, Steve discusses the transition from the stagnant 2023 vibes, reminiscent of waiting for opportunities like Jabba the Hutt, to the proactive and engaging approach required in 2024 - the era of conversational commerce and building customer retention. Unpacking the essence of relational selling in the current sales climate, Steve emphasizes the importance of getting to know the customer on a personal level and steering away from traditional transactional approaches. Drawing parallels between effective communication and a Christmas tree, he illuminates the significance of modern CRM tools in fostering lasting relationships with clients. Delving deeper, Steve shares insightful tips on leveraging memes for improved communication, embracing two-way interactions, and infusing fun into texting to engage customers effectively. Furthermore, he sheds light on the power of video sales games and the evolving landscape of video conferencing in the sales process. Join Steve and I as we laugh and make jokes while unraveling the secrets to unlocking sales success in 2024 through innovative communication strategies, customer-centric approaches, and a dash of fun that will transform salespeople into Jedi masters of the conversational commerce realm. Tune in to discover how you can elevate your sales game and cultivate meaningful connections with your customers in the digital age!
People are most interesting... when they are interested.Could you be a degree more fascinated in your own status update?Could you marvel at the team's achievement more?Could you show more interest in other peoples' ideas?What else makes a person interesting? Deep dive into your delivery style and your way of structuring your ideas. Maybe a quote, story, analogy, or humor bit could grab peoples' attention faster.When you share something unexpected, the audience leans in. When you are an interesting person, you also get talked about. It helps you expand your network and increase visibility. Learn how to "Be Interesting" in Lesson 7.If you want to work with a private coach on these skills, join us at the beginning of the month in Speak by Design University: https://www.speakbydesign.com/joinIf you are interested in becoming a coach, sign up for our Coach Certification waitlist, https://www.speakbydesign.com/certification
We are excited to welcome Chuck Winkles to today's episode of Out of the Hourglass! Chuck is a Sales Coach at Nolan Consulting Group and the former President of New Life Companies in Santa Maria, CA. With over 45 years of experience, Chuck has grown passionate about the role of Sales in a Business and the significance in investing in your sales professionals and their continued training as they are one of the core pieces of the organization that keep the engine running! A facilitator of four Sales Rep Peer Groups and individual Sales Trainer, Chuck enjoys nothing more than connecting with people, understanding their challenges and helping them improve their numbers and their confidence. To learn more about Nolan Consulting Group's Sales Coaching and Training Programs, reach out to info@Nolancg.com
See Thousands of Actual Client Success Stories from Real Clay Clark Clients Today HERE: https://www.thrivetimeshow.com/testimonials/ Schedule a FREE 13-Point Assessment with Business Growth Consultant Clay Clark Today At: https://www.thrivetimeshow.com/need-business-coach/ Clay Clark Testimonials | "Clay Clark Has Helped Us to Grow from 2 Locations to Now 6 Locations. Clay Has Done a Great Job Helping Us to Navigate Anything That Has to Do with Running the Business, Building the System, the Workflows, to Buy Property." - Charles Colaw (Learn More Charles Colaw and Colaw Fitness Today HERE: www.ColawFitness.com) Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire See Thousands of Case Studies Today HERE: https://www.thrivetimeshow.com/does-it-work/
Estee Jaacovi has spent more than 16 years in the HVAC world, filling numerous different roles. It's in sales where she shined, having been a 3x HVAC Sales Crown Champion. Today, Estee is a coach for CertainPath and a trainer to hundreds of multi-million-dollar producers, including some of the highest performers in the industry today. In this show, Estee shares insights on how senior service technicians should conduct service calls. She emphasizes the importance of mental and physical preparation, making a good first impression, and building rapport with homeowners. Techniques like using a value statement, observing body language, and adapting communication styles are discussed to ease homeowner concerns and build trust. The conversation covers walking homeowners through pricing, educating them on system performance, and using visual evidence from the system for informed decisions. Estee talks about how to offer multiple repair and replacement options, use tools like the True Cost Calculator, and involve homeowners in the Comfort Survey and heat load calculations for transparency. She also talks about the psychology of presenting options, handling objections, creating urgency, and the importance of ongoing training for technicians. The goal is to ensure a professional, empathetic service visit that educates and guides homeowners through decision-making regarding their HVAC systems. Show Notes The Successful Contractor Podcast is a part of the CertainPath family. CertainPath builds successful home service businesses—and has for 25 years. We do it by providing contractors with a proven path to success, professional coaching, software solutions, and a member community of 1,100+ strong. Doubling your sales, with a 20% net profit, and an inspiring company culture is ALL possible. Let us show you the way. With CertainPath, Success is Made Certain. Visit www.mycertainpath.com for more information. FOLLOW CERTAINPATH: Facebook: https://www.facebook.com/CertainPath Linkedin: https://www.linkedin.com/company/certainpath Instagram: https://www.instagram.com/certainpath/ Thank you to our sponsors: Amana. Amana® brand is a premium brand from Daikin, the world's #1 indoor comfort solutions company with over 20,000 employees in just North America! Originating eight decades ago, the Amana brand is synonymous with long-lasting, premium-quality products. Chances are, you and generations before you have enjoyed the dependable performance and longevity that the Amana brand continues to deliver. Today, Amana brand systems, like the new S-Series side discharge system with inverter technology, are manufactured with high-quality materials and innovative technologies. The unique design and excellent energy-efficient performance of the S-Series is a fraction of the size of other Amana brand systems. Because of its slim design, it is easy to transport and install. The Amana brand S-series system is available in AC, heat pump, and dual fuel configurations. Every Amana brand indoor comfort product is built to our highest standards. The S-series is no different. Take comfort with its 10-year parts and Lifetime Unit Replacement limited warranties*. For more information on the Amana S-Series, “Follow” the Amana brand on LinkedIn, Facebook, Instagram and YouTube. PremierOne. PremierOne's hi-output germicidal UV is the scientifically correct solution to indoor air quality problems used by hospitals and food manufacturing facilities world-wide. We offer a complete solution to all three phases of indoor air pollution. Produced in North America, our products have a 99.9% sucess rate due to live testing. Each unit goes through a rigorous testing procedure during the manufacturing process. CertainPath members earn a generous rebate when PremierOne products are purchased ONLY from authorized CertainPath distribution partners (HD Supply, Ferguson, Winsupply, Baker, R.E. Michel, and Wolseley). This allows you to double-dip the rebates too! For more information, contact Mark Mariucci at (800) 982-1840 or go to www.premieroneproducts.com. Dynamic Air Quality Solutions - Since 1982, Dynamic has been the leader in designing, manufacturing, and distributing IAQ products to the commercial and residential markets through authorized HVAC contractors. CertainPath members receive the exclusive value add Clean Air Defense System private label to drive your brand in the market you serve. Our commitment starts with support. We provide you with World Class Industry Leading technical and communications training, face to face and online. Become a Clean Air Defense System Indoor Air Quality partner and dominate your market! Visit CleanAirDefenseSystem.com for more information.
Sales Game Changers | Tip-Filled Conversations with Sales Leaders About Their Successful Careers
This is episode 648. Read the complete transcription on the Sales Game Changers Podcast website. Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! Today's show featured an interview with Cara Pacific Campbell, founder of Kusi Nuna, Holistic performance management training and coaching for sales teams. She is also a chronic Lyme disease survivor. Read more about the Institute for Excellence in Sales Premier Women in Sales designation and program here. CARA'S ADVICE: "Make a conscious decision about what voice you're using and realizing that you have that power. This is something you're telling yourself. You have control over what you tell yourself, and you have control over how you describe your obstacles and how you experience what's happening to you. We can immediately change the conversation and drop complaining about how ridiculous our quota is and how we'll never hit it, and how stupid our customers are, and how tired we are, and how dumb everything is, and how we never get enough help. All of a sudden, those are fantastic challenges for this amazing hero who somehow always manages to thrive despite ridiculousness thrown his way."
Chris Hall is a first generation multi-racial Caribbean American who was raised by a single mom. He tells us his story growing up in NY City and he dealt with poverty and being a bit unusual because he looked different. As it turned out, he also was diagnosed with Attention Deficit Disorder and Dyslexia although he did not learn his diagnoses until he was in high school. Like many undiagnosed children he felt out of place. Finally learning of his medical issues he began working to understand and grow. Chris went to college and successfully studied and graduated. He tells us how he eventually substituted some Eastern medical practices for the medications his doctor prescribed for him to help with his ADD. I asked him if he felt that his new regiment regarding ADD was better than Western medications. You will hear that indeed he feels more improved now. Chris eventually began working at Boeing in various financial roles. He always credits good mentors and teachers with his successful building of confidence and success on the job. In 2017 he decided to give back by becoming a mentor and coach to others. He also has, as he puts it, started a side hustle as a public speaker. So, clearly he keeps busy and loves the activity. He will tell us, however, that it is important to take time to relax, unplug and think. I leave the rest for Chris to tell. All I will say is that clearly he is unstoppable. I hope you see that as well. About the Guest: Christopher Hall is a 1st Generation multi-racial Caribbean American, who was born and raised in NYC by a single mom. Ever since young, Chris has been passionate about helping others and leading his life with positivity, determination, empathy, passion, kindness, and grace! Being born and raised in the heart of NYC was not easy! As the only child of an immigrant mother who did not attend college, Chris and his mom went through hard times. Both financially and in regard to learning as he struggled with a learning disability (ADD/ADHD/Dyslexia) when younger. However, through these tribulations, he was fortunate enough to have had mentors, teachers, and a wonderful tutor Krish Kamath who went out of their way to teach him and provide him with guidance. It was through this that Chris became fearless, confident, and resilient. These times built his character and truly instilled a drive and burning passion into wanting to help others! In November 2017, Christopher channeled this passion of helping others through mentorship, and his goal was simple: He was eager to mentor people and help them find their WHY and their own passion! Chris truly believes everyone has a deep inherent why that is so powerful, yet many do not know what it fully is or how to access it, and are oftentimes pressured by what society wants them to be. Chris's goal is to make my vocation a vacation and help others do the same. Professionally Chris was also a 2019 member of Harvard Business School Summer Venture in Management Program (a highly selective residential week-long PreMBA student at Harvard Business School campus which exposes you to real-world Business Cases) and was a recruiter and ambassador for the SVMP Alumni Association. Chris Hall is also a 2019 Forbes 30 Under 30 College Scholar. From a professional perspective, Chris Chris has interned twice for The Boeing Company as a Financial Analyst and was extended a full-time offer for Boeing's Top Finance rotational program called the Business Career Foundation Program (now reprogrammed as the FCFP) which exposed him to 6 different roles within Finance, Strategy, Contracts, HR, and Sales within 2 years. Outside of this Chris, use to work as a Teller in Banking, worked as a Sales Consultant, Senior Sales Consultant, and Sales Trainer for an Internal Currency Exchange Retail Corporation, and was set to get promoted to Assistant Sales Manager (prior to COVID in March of 2020). Chris was also extended an offer to Intern at Morgan Stanley as a Compliance Analyst in New York during the Summer of 2018. Finally, Chris has received interviews, Superdays, and/or offers for multiple Fortune 500 Companies including Goldman Sachs, Google, Blackstone, Morgan Stanley, JP Morgan, Boeing, Airbus, Bloomberg, Bank of America, Lockheed Martin, HSBC Bank, Fox News, Amazon, Barclays Investment Bank, etc. This is what inspired Chris to begin mentoring others after having experience with these firms. Up to date, Chris have mentored over 700 people across 5 continents in person (from November 2017 to date) and virtually and has helped over 12,000+ people through his YouTube Videos! Additionally, his LinkedIn posts have amassed over 100,000+ views altogether. Chris's primary goal as an individual is to give back and serve others! Whether that is offering the top quality products in a corporation, to helping individuals during times they need it the most. Chris's success is making other people and companies successful! Chris is eager to take upon new challenges and grow in this beautiful journey of life. It is my drive and my personal values that influence me to work hard and even harder, every single day! Outside of work and mentorship, Chris is very passionate about Mental Health, Self-Care, Self-improvement, Traveling, Nature, Singing, Hiking, Archery, YouTube, Finances, & fitness! Ways to connect with Chris: LinkedIn: https://www.linkedin.com/in/christopherrangonh/ Calendly: (To book a 1:1 Mentorship Session) https://calendly.com/christopher-rangon/mentorship TikTok: https://www.tiktok.com/@chris_rangon/ Youtube: https://youtube.com/@skateboardcrh12 **Instagram: ** https://instagram.com/chris_rangon https://www.instagram.com/christopherrangonspeaks/ About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes **Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. **Michael Hingson ** 01:20 Well, hi there and welcome once again to unstoppable mindset. And this episode, we get to talk with Christopher Hall. Christopher is an interesting person by any standards. He's got the the luxury of being a first generation multiracial American. He is passionate about helping others and he does a lot of different things and has a lot of life experiences, which was what makes this really funny. And not only funny, but fun. I shouldn't say funny, really, because it is fun to really be able to talk about experiences, and talk about them very seriously. And so Christopher really has a lot of experiences that a lot of us don't normally get to experience and, and share up. And so I think we're all going to be drawn in by our discussion today. And with that, I want to welcome you to unstoppable mindset. Do I call you Christopher or Chris? You **Christopher Hall ** 02:25 could call me Chris. And thank you so much, Michael for having me. I really appreciate it. **Michael Hingson ** 02:30 Then I will call you Chris just not late for dinner. And Chris. Chris lives back in Pennsylvania. So right now we're recording this at 734 in the evening. He just got home from work. So you haven't had dinner yet? Have you? **Christopher Hall ** 02:46 No, I haven't. But I made sure to, you know, pass by Starbucks or for a quick snack so **Michael Hingson ** 02:55 well, what's, what's the snack today? **Christopher Hall ** 02:58 The snack was an impossible breakfast sandwich, actually. So yeah, what's **Michael Hingson ** 03:03 what's an impossible breakfast sandwich? What's that? **Christopher Hall ** 03:06 So it is a breakfast sandwich on a ciabatta bread with eggs, cheese and impossible meat? Because I'm pescetarian. So I only eat fish. Yeah. And it's pretty good. It hits **Michael Hingson ** 03:22 the spot. What kind of fish was it? You know? **Christopher Hall ** 03:25 Well, it wasn't fish that I specifically ordered this time, but it was impossible beef. So it was based beef. Got **Michael Hingson ** 03:32 it? Okay. Me. I'm a shrimp fan myself. But that's another story. **Christopher Hall ** 03:39 Awesome. Well, **Michael Hingson ** 03:41 so you are from New York. You've been in New York. Why don't we go back and start at the beginning? Why don't you tell us a little bit about you, Chris, the young person growing up and all that stuff. And let's go from there. **Christopher Hall ** 03:53 Absolutely. So I was born in 97 in Brooklyn, New York. And I was raised around Bay Ridge and I moved to Queens, New York when I was about six years old. And I lived in Queens for most of my life. Ended up going to elementary school, middle school, junior high school in Queens, went to high school in Long Island, just about 20 minutes away. And I attended Baruch College in Manhattan. And that's where I decided to pursue my degree in finance. I was really, really passionate about finance and math. And yeah, that's, that's that's just a little bit about my upbringing. At least in the New York side. New York is such a diverse place. **Michael Hingson ** 04:52 Yeah, yeah. It is. So multiracial. What races. **Christopher Hall ** 04:57 Oh, gosh. All right. I even began. So this is a long list. Okay? Yes. So both of my parents are from the Caribbean. But just through generations of family. They, they, they come from a lot of places. So, on my mom's side, she's from the island of Martinique. But I have grandparents that originate from India. On my dad's side, my dad is was born in the country of Haiti. But he's white and complexion. And both of his parents actually emigrated from England and France, to Haiti. And I also have heard that I have Middle Eastern genes in my blood as well. So very, very mixed between Caribbean, Middle Eastern, Indian, and you're up here. **Michael Hingson ** 05:55 Wow. And again, you were born where? Exactly? **Christopher Hall ** 05:59 I was born in Brooklyn, New York. **Michael Hingson ** 06:01 So there you go, the melting pot of the world by most any standard or one of them. Well, so you're you were raised by your mom, I guess primarily. So there wasn't a dad in the picture. **Christopher Hall ** 06:17 Yeah, so I was I was primarily raised by my mom. You know, she was a single parent, who just took care of me throughout throughout the highs and lows. And I owe her so much. My dad did provide moral support, or monetary support. But it was mainly my mom who took care of me. And I'm tremendously grateful for that. **Michael Hingson ** 06:49 But you had said, when we chatted before that there were a lot of hard times economically and you also have a disability or you did I don't know whether you still regard yourself as having that lunch. Tell us a little bit about all that. **Christopher Hall ** 07:02 Yes, absolutely. So my mom works as a housekeeper. She still does. And she's worked as a housekeeper for over 37 years. And while growing up, I went through a lot of tough times and tribulations and I and I saw my mom go through so many hardships. There were times that my mom would be late on rent multiple times, there were times that I was unable to afford new shoes. There were times that I saw my mom give me food. And unfortunately, I didn't see her eat. But I was very, very, very fortunate that, you know, my mom really, really took the time to instill hope and kindness inside of me. So even though I did witness that, and even though at times it did affect me, I always remained optimistic. In regards to learning disability, ever since young, I was very hyperactive. And I actually did not speak my first word until the age of four years old. So I actually went to a delayed language school. Because I did not really say my first ever syllable until the age of four. And I went to school in Brooklyn called high tech, where I was able to learn language and how to enunciate my words. And it was it was truly a challenge. And even throughout school, and I guess throughout growing up, really I struggled with attention deficit disorder, and dyslexia. And there were so many things that I struggled to understand. I struggled to comprehend. And I remember vividly taking so much longer than my peers around me. And I remember vividly studying for hours trying to work so hard and I wasn't getting the grace that I wanted. So that is that is still something that I do struggle with to this day in regards to concentration, but I have figured out ways to really navigate it. Just by understanding my body, understanding the way my mind works, and really working for myself, or working with myself rather, in order to ensure that I'm putting my best foot forward **Michael Hingson ** 10:00 So you still deal with dyslexia today? **Christopher Hall ** 10:02 Yes. Okay. Yes, I do. So, you **Michael Hingson ** 10:06 know, if I may, a couple of things come to mind, let's go back to your mom and you and you have a lot of challenges economically and so on. How do you think that has shaped your outlook on life? Today? And when what is your outlook on life? **Christopher Hall ** 10:30 That's a great question. I guess just start off with the first point. What really stood out to me, I guess, when I saw my mom experienced the things that she did, was really learning about the power of being mindful, the power of being mindful with how I save and how I spend my money. And also understanding that, you know, you should always prepare for any form of situation that does come your way. But also, at the same time, I also learned not to be afraid of investing in myself, because that's, that's so important to me. And I'm sorry, Michael, what was the other part of your question? **Michael Hingson ** 11:22 Well, the so you, you learned to be very mindful of money, you learn to be intentional about what you do, and how So it clearly hasn't made you bitter, to have gone through all that stuff. And I find that fascinating, and actually very joyous and wonderful, because I've spoken to a number of people on this podcast who have had in their own way, similar situations, that is, they have had adverse situations they've had to deal with growing up. And they come out of it, recognizing what they had, and appreciating what they had and what they have now, in so many ways, and are very articulate about it. And say that even so they wouldn't have changed, or traded their childhoods for anything, because of the fact that in reality, they learned so much because of what they had to do. Absolutely, **Christopher Hall ** 12:27 absolutely. I definitely do concur with that point. I feel like coming from humble beginnings, allows you to learn and grow. And I feel also, at least for me, personally, the most valuable things in life aren't things that are necessarily tangible, like money, it's there are things that are intangible, such as, you know, feeling joy, feeling love, you know, having peace of mind. And, and I feel like throughout the duration of my childhood, I experienced that because I have a beautiful mother that always, you know, told me about the power of having hope, of having kindness of helping others. And it allowed me to grow up with really a lot of humanity and just see that there are things that happen in life. So yeah, I'm tremendously grateful for my childhood. So so thank you for asking that question, Michael. **Michael Hingson ** 13:36 Now, at the same time, you you had learning disabilities, you had issues with dyslexia and ADHD, how did you navigate through all that and come through that it had to be frustrating? Or does it? Was it not necessarily because you really didn't know for a long time? What really was going on? **Christopher Hall ** 13:57 Yeah, great question. So I wasn't officially diagnosed with ADHD and dyslexia until I was in about ninth grade. So this was around the age of 14 or 15. And it was it was hard. And it was very, very frustrating. But my mom realized from young that I really needed extra attention when it came to schooling. And, and it was from there that my mom said, You know what I'm going to take to time to invest in my child. And literally, I am my mom's investment. I remember, you know, her taking me to programs, such as Kumaon and score. Me going to an ideal Montessori school when I was young, and you know, she would take the time to invent asked, like $350 a month, $360 a month to send me to a private school. And I remember, you know, waking up at 5am, to get ready by 545. And, you know, to, you know, go on a two hour commute, two and a half hour commute from Brooklyn to Queens. And getting that individualized learning. So I'm very, very grateful in that regard. My mom saw the power of good teachers, good programs, and education. And I feel like that just made things easier for me, because it encouraged me, because it made me realize that it's not like I'm uncapable of learning, I just learned in a different way, I just comprehend information and obtain it in a different way. And it was through learning through beautiful teachers, and individuals who pushed me that I realized, hey, you know, I am able to do that. And it gives a great sense of empowerment. And, you know, later on when school got a lot more serious, and, you know, when you're in sixth grade, seventh grade, eighth grade, you're taking very core curriculum courses in order to get you ready for high school. And I realized that I was struggling during that time. In seventh grade, I was failing a lot of my classes, I realized the importance of, Hey, maybe I do need to go to a specialized doctor to see if I could get the help that I needed. And I ended up going to a doctor that specialized in ADHD and dyslexia and things cognitively in regards to the brain. And in regards to how you process information. And I took assessments, I took tests. And that's when I received my official diagnosis. And I was very fortunate that I was actually prescribed medication. And I was able to take that during high school. And that really helped me. And that served me tremendously. And, and I took medication, I would say, from really from high school, up until my sophomore year of college, and it helped me **Michael Hingson ** 17:48 when your concentration, did you were able to stop taking the medication anymore? **Christopher Hall ** 17:54 Yeah, so currently, currently, I do not. And I was able to find natural ways to really aid with my concentration in regards to just organizing organizational skills, natural supplements. Really adequate sleep, adequate sleep helps me a lot. Going to bed at certain times also helps me a lot to with my concentration. There you go. Yeah. **Michael Hingson ** 18:28 Do you find that the natural remedies do as well or even better than taking the typical western science medication? And I asked that, because I've talked to two people on this podcast from both sides of that. So I'm just curious what your thoughts are? **Christopher Hall ** 18:46 Yeah, great question. Um, I would personally say yes. It in the very beginning, in all transparency, I did have a lot of doubt where I just said to myself, like, oh, is this really going to work? You know, I took, you know, a Western prescribed medicine for five to six years, is the natural remedy going to work the same way? So, in my mind, I started to have doubts. But I really took the time to do my due diligence and research. I looked at different natural supplements, I tried different things. And I was I was really able to see what worked well for me. And I do have to say, it does work as well. For sure. Absolutely. I think you do need to be a lot more. You know, disciplined, however, with your habits in order for it to work efficiently, you know, such as like your sleep, and your exercise for me exercising and sleep. actually helps me a lot My concentration. **Michael Hingson ** 20:02 So you, you strike me as a as a person who has been very grateful for all that you've had, which is great. One of the things that I've noticed from a lot of people who we've had the the honor to chat with, who have been through a lot of adversity and come out of it. The other end I think is the best way to put it is that not only are they grateful, but they, they love to give back, which I think is important. I think I've been doing some of that ever since being in the World Trade Center on September 11. And I decided after that, that if I could speak as people were starting to invite me to do and if I could sell philosophy and life instead of selling computer hardware, it was a lot more rewarding. So how do you do that? And how do you give back to to the world and to people because of the things that you've experienced? **Christopher Hall ** 20:56 Absolutely. Great question, Michael. So I try my utmost best to give back in any way I can. I would say you could give back in the smallest of ways. I know with me, I tried to give back through teaching, mainly through helping others. So one huge initiative that I've taken ever since 2017, when I was a junior in college, was actually to pay it forward and help people when it comes to obtaining internships and when it comes to obtaining full time jobs. And I did it originally because I had a mentor who worked at Morgan Stanley, and his name is Christopher too. And he took time out of his very busy schedule working 60 7080 plus hour weeks, just to mentor me and teach me. And, you know, I went from someone who was just very, very shy and reserved. I didn't have that much friends, to someone that was brave, eager and determined to network with people to connect with people to get to learn more about others. And it was true that I feel like my passion for giving back at least when it came to mentorship was born. So I've primarily have done that through my college campus when I was in college, and also via LinkedIn, as well. And I'm grateful to say, you know, to date, I've volunteered. And I've helped about 300, maybe 350 to 400 people for free. And I realized that I was very great at mentorship, and I realized that I was able to really give back to others and others really appreciated what I had to offer. And I turned that into a side business over time in about 2020 or 2021. **Michael Hingson ** 23:37 Wow, well, how do you continue to mentor people you've mentored hundreds of people? How do you do that without getting tired? And how do you just keep going forward? **Christopher Hall ** 23:50 That's a great question. I would have to say I, I remember my why. I know for me, when I was struggling and going through so many challenges in middle school, high school college. I had a long time tutor, teacher, someone who I would even consider a family friend who took the time to teach me and believe in me and helped me and and it was even during the times I didn't believe in myself. And I remembered vividly, you know, he would always say, you know, take the time to rest but keep on moving forward, keep on going. And during the time that I mentored people, there were times that I was dealing with other responsibilities in life there were times that I was dealing with challenges, setbacks, etc. But I am knew that if I had the opportunity to positively affect someone's life that could not only affect their life, but also affect their family's life and the people around them in a very, very positive and optimistic way. So I kept that in the forefront of my mind. And during the times that I felt tired, or if I felt like I needed a break, I took the time to get rest. Because resting and recharging is so important. But I never quit. In addition to that, I feel like what really allowed me to just remain resilient, is just by seeing how my mom approached situations, there were times that my mom worked 12 to 14 hour days, six days a week, even seven days a week. And she would always take the time to do things with a smile on her face, even though she was exhausted. And that was something that really inspired me. So ever since young, I told myself, hey, if I am tired, but if I'm doing something great, I'm going to take the time to remain resilient and go through it. And that's something that served me personally. **Michael Hingson ** 26:35 Well, you clearly had a role model that helped with your mom. And I had a lot of role models. Yeah. You had a lot of role models, but your mom certainly set set the tone. And that helped. **Christopher Hall ** 26:48 Absolutely, absolutely for sure. **Michael Hingson ** 26:52 So you have, you have said that you treat your vocation like a vacation. Tell me about that? **Christopher Hall ** 27:05 Yes. You **Michael Hingson ** 27:07 know, I'd ask you that one. **Christopher Hall ** 27:10 Yes. So, gosh, I actually did not know what the word vocation was. Until my senior year in high school. In 12th grade, I had a psychology teacher by the name of Donato manga Liuzzo. He goes by the name of Mr. Monk, for sure. And he always talked about the power of doing things that make you feel passion, and true love inside. And he always talked about the power of going after your goals and going after your dreams and not being afraid to set yourself apart. And he would always tell us this continuously class he says, you know, you'll reach an amazing stage in your life when you make your vocation a vacation, when you make your work something that you love. And I really resonated with that. And that's what I've strived to do. Ever since my senior year in high school going forward, I asked myself like, okay, you know, outside of me taking care of my needs, like financially. Does this role or does this hobby something that I'm doing? Does it make me happy? Because life, life goes by quickly. And it's and it's great to feel happy? Yeah. **Michael Hingson ** 28:49 So you graduated from college? What do you do now? **Christopher Hall ** 28:55 So I graduated from Baruch in 2019. And I currently work at the Boeing company. So I work as a finance contract specialist. And I really love what I do. Tell **Michael Hingson ** 29:11 me more about what that what that means, like what your job is? Absolutely. **Christopher Hall ** 29:15 So I help with selling V 22 helicopters to the government. So I look at contract proposals. I write drafts of letters. And I help with negotiating in order to help, you know sell these to the government such as the US Navy, and the US Army. And I've been with Boeing for about two and a half years, a little over two and a half years. And ever since I was 17 I was passionate about aviation and aerospace Bass, it was something that I've always wanted to pursue. And I was very fortunate that I wanted to pursue like a space like that, because aviation, I think is such a diverse, and really niche community. Even though aviation is so big, you see airplanes in the sky all the time you see helicopters in the sky all the time. But being able to be in an industry where you're able to serve millions of people, is something absolutely fascinating. And I'm grateful to do what I do every day. But **Michael Hingson ** 30:45 you also have started a career in coaching and public speaking. Tell me more, a little bit more about that. What got you started down that road as well? Yes, **Christopher Hall ** 30:55 absolutely. So for. So for career coaching, I guess we'll start there. In in 2017, as I mentioned earlier, I had a mentor, by the name of Christopher, and he helped me when it came to giving me the opportunity to learn more about interviews and connecting with people and things of that nature. And when I received the full time off, well, not a full time offer, actually, but an internship offer from both Morgan Stanley and the Boeing company. I was so happy, I was ecstatic. And I told my mentor Chris about this. And he said, you know, Christopher, I'm so proud of you. And I want you to remember something, I want you to do one thing, and that is pay it forward. And that was something that really, really really, you know, stuck with me. And it was something that made me feel so inspired. So ever since November of 2017. I've mentored many people around college campus. And in the end of 2019, when I was graduating from college, I realized, Hey, I'm very, very good at this, maybe I should, you know, see if I could cultivate this into a business. I've been hearing a lot of people say hey, Christopher, you, you know you have something, you are really able to inspire and help others and connect other people as well with their opportunities and and help people find their why and their passion, you should turn this into a business. So in 2020, I was thinking about it. And I'm asking myself, okay, how can I do this? And unfortunately, COVID happened. It really hit New York City hard in March of 2020, with with the lock downs. And I told myself, you know what, okay, I'm going to try my utmost best to help as many people as I can, because I see people getting laid off, left and right. And that simple initiative of wanting to really help people as much as I could, turned into me, putting a lot of posts on LinkedIn sharing, value added information about how to search for jobs during the time of the pandemic, how to ask, informational, or how to have informational interviews in an appropriate manner, what questions to ask, after an interview, how to answer specific interview type questions, and I would create these posts on LinkedIn. And I took the initiative to set up 45 minute long calls for free from 12pm to 9pm, seven days a week, from April of 2020 through August of 2020. And during that time, that was about 11 people a day, max that I mentored. During that time I mentored over 200 people within that four month timeframe. And in August of 2020, I decided I want to pursue this and I want to transform this into a you know small time business. And by small time I don't think that's true. right word, but really, as a side business rather. And during that time, I said, You know what, let me use Calendly. And let me charge $20 for a 25 minute mentorship session. And I was very, very grateful that I was able to obtain clients that wanted to, you know, learn more, and they wanted to pay for my services. And it started from there. And in regards to public speaking, I would say, I had a passion for public speaking and really helping others, at least in regards to speaking in public ever since 2019. That just started with me being curious, and seeing if any elementary schools, high schools or colleges needed a speaker in order to help with providing students motivation. And it was from dare that I decided to reach out to high schools and colleges, at the time I was in Seattle. And I realized when I, you know, took the time to get out of my comfort zone and speak. It left the students feeling very, very inspired and very motivated. And that's how my passion for public speaking was born. And so far, I've I've spoken to the University of Washington, to provide a workshop there. I spoken to my alma mater, which is Razi school. And I've smoked, and I've spoken to other small various places, as well. And that's something that I'm very passionate about to how **Michael Hingson ** 37:07 did you find some of these places to speak at? like University of Washington, that's clearly quite a ways away from you. **Christopher Hall ** 37:17 Yes, so, before moving to Pennsylvania, I was actually in Seattle for about a year. And I actually have a lot of friends that attended the University of Washington. And Boeing actually has a very good relationship with the University of Washington. Well. It was it was it was very, very easy for me to leverage my connections and have the opportunity to speak there. **Michael Hingson ** 37:49 So does Boeing know that you're doing public speaking like this? **Christopher Hall ** 37:56 I would say yes. Yes, they do. I posted on LinkedIn. And I talked about, you know, my love for for, for speaking with others to, you know, you know, to my team, so they're, they're fully supportive of it? Well, **Michael Hingson ** 38:11 it certainly has continued to work out pretty well for you, needless to say, which is as important as it as it could possibly be. What have you taken in the way of lessons from your work at Boeing that has helped you and the rest of things that you do? **Christopher Hall ** 38:31 Absolutely. So I would have to say, there have been a couple of things. Number one is networking. Really, taking the time to network is truly so important. So when it comes to, you know, connecting with others, collaborating with others, when it comes to specific projects or tasks, building rapport is truly so important. Because at the end of the day, people will give you opportunities if they know you, and they're able to vouch for your work ethic, if they know who you are. What is your personality, what you bring to the table. So that is that is truly important, you know, networking and fostering relationships, I would say is number one, number two, one thing that I've learned is, and it really alludes to number one is you know, ensuring that you have good rapport with people, as much as you can never burn your bridges. You know, the world is very big, but it's also very, very smart. People talk and individuals know each other. So always take the time. To put your best foot forward and lead with transparency, lead with love, you know, always take the time to serve others in any way you can, it really helps tremendously. And that is, that is something that I've learned and, and number three, I would have to say, one of the biggest things that I've learned through Boeing is Never be afraid of interacting with others. I know throughout my time, you know, at the Boeing Company, there were there were times that I was intimidated to reach out to a senior vice president or a managing director, or CEO, of you know, you know, Boeing Business Unit. But I realized throughout my time, people are eager to connect, and really help. At least, that's most people. So about what I would say is, I guess the common theme between all of those three things is not being afraid to put yourself out there. And really take the time to add value, and do good. **Michael Hingson ** 41:23 As a motivational speaker, what theme Do you think resonates most with your audiences? And why is it important today? **Christopher Hall ** 41:33 Yes, so I would have to say, resilience is, is something that definitely resonates with a lot of my audience members, because the thing about life is, life will have its challenges, and at times, it will be unpredictable. And there will always be uncertainty, there will always be, you know, individuals that may not recognize or see your potential. And one thing that I feel that my audience really connects with me about is empathy and, and really taking the time to just understand how to navigate through hardships. And that is something that I speak about a lot. When I mentor and when I speak to crowds as well. It's, it's the power of overcoming challenges. Taking the time to go the extra mile, learning how to believe in yourself, when a lot of people don't believe in you. Taking the time to cultivate your mindset, when you are in a very, very, very dark place. These are all the things that I feel my audience relates with a lot, because a lot of my mentees, one thing that I've realized in regards to a common theme is is all of them are intelligent, all of them are capable. But there are life situations and challenges that people go through that make things less than ideal, someone may go through a layoff someone may have a death in their family, someone may have gone through trauma. And oftentimes, it's very, very easy for people to lose hope in themself. You know, and and there is that life challenge, right? A toxic job, a toxic workforce, whatever the case may be. So in regards to my mentorship, and with my public speaking as well. It's not just so me teaching you how to find a job, it's me giving you the tools to allow you to navigate through your emotions to allow you to find your why to find your passion to find what makes you spark. And, you know, make you go after that. So so I feel like that's a very important critical theme. Especially, and what I discuss on a day to day basis, **Michael Hingson ** 44:36 so what kind of tools do you give people? Um, so you talk about the fact that they face challenges and so on. What do you actually teach them in the way of tools to deal with that? **Christopher Hall ** 44:45 Absolutely. So I teach them different things, primarily through affirmations. I teach them about the power of affirmations. The power of journaling, the power of taking the time to navigate through your emotions, and really take the time to write down how you're feeling? What are the challenges you're going through? And where do you see yourself going to moving forward? What are what are things that you want to start doing? What are things that you want to stop doing? What are things you want to continue doing as well. I talked to people about the power of mindfulness, and about the power of also meditation as well. You know, one thing that I'm very, very big on is spirituality, and how it helps people. More so with connecting with your True Self with who you are. And that is something that I really do feel, helps a lot of individuals as well, because everyone has a personal story. And everyone has a challenge and a struggle that a lot of people don't know about. **Michael Hingson ** 46:08 Tell me, you've used mindfulness as a term a number of times, what does that mean? Exactly? **Christopher Hall ** 46:14 Mindfulness just means being aware, at least for me, being aware of your emotions, and your thoughts, how they make you feel in that moment, and how they drive your behavior. So what are your patterns? When you feel stressed? What are your patterns? When you feel discouraged? And by patterns? I mean, what do you tend to do in that moment? What do you resort to? Water? How do you face it? What do you run away from? What do you incorporate in your day to day habits in your day to day life, things of that nature. Another part of mindfulness is how you make others feel. But in regards to one on one personable mentorship, I really concentrate on helping others really navigate how they feel with their own emotions, and how they navigate through that. **Michael Hingson ** 47:25 Well, you keep pretty busy between speaking and working at Boeing and coaching. How do you do that? And keep up a work life balance? How do you find time to rest and rejuvenate yourself, if you will? **Christopher Hall ** 47:44 Absolutely. So I do it through a couple of ways. And that's such a great question you asked Michael. I guess number one, I'm really, really passionate about mentorship and helping others. And I'm very passionate about bowing. So one thing that I feel that's great is that even if I do have a busy schedule, it doesn't exhaust me or drain me, I may feel tired, naturally. I may want to pause, take a break and you know, be re energized. But it doesn't drain me in the sense where I dread that I'm doing what I'm doing. I love everything that I do. So in regards to what makes me feel energized. There are a couple of things that do number one is music. I am a very, very, very big fan of all styles of music. I love to play the drums. And I've played them on and off for about 17 years. So you know listening to music in the car. While I'm taking a walk outside while I'm running, that that really helps me a lot. Speaking of taking a walk outside and running one thing that I love to do is I love to connect with nature. So I love to go for walks I love to hike. I love to explore new different neighborhoods, like just different areas in general, and that really energizes me. Another thing too is talking with with with great friends with amazing people. So it could be something as small as meeting up with a friend to grab lunch or dinner or playing basketball or watching a movie. Or or even doing something as simple as you know, staying on The couch and petting my cat. Right? Those are those are all the things that re energize me. And it makes me feel supercharged for you know, when I do the things that I need to do? **Michael Hingson ** 50:16 Well, so what's your favorite place to go? You see you like to do a lot with nature and go places do you have a favorite place? **Christopher Hall ** 50:25 Well, I, I usually don't like to give people favorite places where I like to go. But I guess one place that I used to like to go to, in Seattle was was was was a beach that I was at in Edmonds, Washington, where I used to live that. So as kind of like, a go to activity right after work, I would drive from my house and the beach would be about seven to 10 minutes away. And I would, you know, drive up, see the sunset, see the water, you know, come up to shore, you know, smell the air, see the mountains and the horizon? See, you know, the dogs playing, and that gave me a lot of peace. Right now, currently, I like to just, you know, walk in and run on a lot of trails. So I feel like that's, that's, that's my favorite activity. Oh, **Michael Hingson ** 51:35 well, it gets you away from the other stuff. And it gives you time to think which is, of course, part of what I suspect that you're really thinking about and looking at is to get that time to decompress a little bit. **Christopher Hall ** 51:48 Absolutely. Absolutely. For sure. So, **Michael Hingson ** 51:51 you've talked about motivational speaking, and all that. And as long as you love to mentor, what advice do you have for someone who might want to become a motivational speaker or a coach? **Christopher Hall ** 52:03 Absolutely, I would say, take the time to find out what you really love. Number one, what you are really good at or something that you feel like are starting to get good at, and take the time to really study that craft. I know this may sound like very generic or cliche advice, but taking the time to learn from others, right? That could be through reading a book, checking out a YouTube video, you know, reaching out to someone on LinkedIn that inspires you just to learn more about them and have a coffee chat with them. That can really allow you to grow and learn more about a specific space. And it could really inspire you to try new things. And go ahead and try them. That's, that's, that's really the most important part, take action and do. And I know that this is something that I was personally struggling with, for a long time, and I still do struggle with it transparently, you know, in my journey, sometimes you ask yourself, like, oh, my gosh, I really want to do this, that and the third, where do I begin? And you know, the answer to that is, you just need to start, start very, very small. And it can be something as you know, offering to volunteer at an elementary school or middle school. Volunteering to speak at a nursing home, volunteering to speak at your alma mater, like in college, maybe speaking at an organization that you were a part of on campus. All of these things can allow you to grow and learn and get more experienced, so you feel comfortable with speaking. And that's how you're able to grow in in regards to mentorship. Just take the time to mentor someone. It could be something as simple as mentoring your friend when it comes to their resume, giving them a mock interview, giving them advice on what are some of the things that work for you. That help you get a full time job. And just mark just start small and work your way up. There's no such thing as as an overnight success. You know, for for me, career coaching is is something that I've been doing for six years. Close to six years, November would be six and By all means, I'm not perfect at it. But I know that I'm getting better every single day. So it's, it's practicing taking action and putting yourself out there, **Michael Hingson ** 55:09 which makes a lot of sense, practice is the only way you're going to really get better. And thinking about what you do. You're absolutely right. So what for you? What are your future or your future aspirations for working as a motivational speaker? And as a coach, and just as important, what are your aspirations for life at Boeing? **Christopher Hall ** 55:35 Absolutely. So I would say, aspirations in regards to life of Boeing, I'll start with that is take the time to, you know, work hard and really grow in my field. That is something that I'm very passionate about, I would say, long term, I really want to get into sales, at Boeing sales and marketing, that is, that is the space that I'm very passionate about. And, you know, grow, have the opportunity to collaborate and, and just have the opportunity to work with clients. I love working with people. So so that's something that I'm very inspired about. So that's, that's on the buying side, in regards to motivational speaking, and in regards to career coaching, I would say really take the time to continue helping more people. I really want to make more content online. I've been starting to post videos more on my tic tock and by all means they are not perfect. But I've been but I've been taking action. I have an account called Chris underscore Rangan ra n Gln. So I've been posting a couple of tech talks. And I want to do more of that. I also intend on posting more YouTube videos, that is something that I'm very passionate about in regards to content creation. And I want to cultivate my own website, I want to build my own website, around career coaching, around public speaking. And I guess it's not I guess, the goal is to hopefully, you know, a very big goal is hopefully to have the opportunity to be flown out, to speak at a university or add an organization internationally. And be paid for it. So so so so that is the goal. That is the aspiration. And that is something that will take work, it will it will take a lot of time to get there. But it's something that I'm very passionate about. **Michael Hingson ** 58:06 Well, I hope that somebody listening to unstoppable mindset might find your story and all the things that you have imparted to us relevant and maybe invite you to do that very thing. We can certainly help for that. **Christopher Hall ** 58:20 Thank you. I appreciate that. **Michael Hingson ** 58:22 How do you how do you want to be remembered for your speaking and coaching careers in your time at Boeing? What what do you want your legacy to be? **Christopher Hall ** 58:33 Wow. I love this honestly been thinking about that question. For for for a couple of weeks, actually. I would say I want my legacy for speaking to be **Christopher Hall ** 58:54 Wow. You know, Christopher was someone that gave me hope. When I did not believe in myself. He took the time to inspire me and because of him, I'm better and I'm striving to make you know other in my life better. I would have to say that is that is a very, very big inspiration for me because I always aspire and try my utmost best to share love. To share positivity. I think love is so important because there's a lot of hate in the world. There's a lot of fear in the world. There's a lot of destruction in the world. So being able to share, you know, love and light is something that I'm very inspired by. For work. I want to be remembered as someone who just shared you know Over emotional intelligence, and positivity, I want people around me to feel inspired to become their best version of themselves. I want people to feel, you know, app peace and feel happy and feel encouraged to take on more work, I want people to, you know, feel motivated to take on extra projects and to really believe in themselves. So, in regards to work wise, like, I don't necessarily have, you know, a tangible goal of, Oh, I wanna, you know, sell 3500 airplanes, or things of that nature, of course, that would be great. But for me, I want to be remembered for helping others. And really helping others, I guess, just to elaborate on that more, helping others find, you know, that positivity within them, helping people find, you know, their inspiration within them feeling inspired. So, so I would say those, those are the two things. **Michael Hingson ** 1:01:26 Well, it doesn't get better than that, and great aspirations, and I, and I hope it works. You clearly can do it, you're very articulate about what you think. And I really love a lot of the, the different kinds of pieces of advice that you've given us today. So I want to thank you for that. If people want to reach out to you as a coach, or to explore you speaking, where they are. And you know, I want I want the same thing, being a keynote speaker and a public speaker, but you know, this is you. So if people want to reach out to you, how do they do that? **Christopher Hall ** 1:02:03 Absolutely. So there are a couple of ways you could do that. You could reach out to me via LinkedIn. My LinkedIn would be provided, but my handle is Christopher Rangon H. Another is via my Calendly if you're interested in one on one mentorship, you could raise search calendly.com/christopher-rangon r a n g o n slash mentorship. In addition to that, feel free to follow me on Instagram and on Tik Tok. Both of my handles are Chris, c h, r i, s, underscore Rangon. R A N, G O N and more for my YouTube channel. Feel free to follow me at skateboard. C R H 12. Yep, I created that account when I was into skateboarding. And I was 12 years old, hence, hence the user name skateboard. CRH 12. **Michael Hingson ** 1:03:16 Cool. Well, Chris, I really am grateful and honored that you came and spent time with us today. And I hope people do reach out to you. And I hope that people will reach out and let us know what they thought of the podcast as well. You can reach me, Michael hingson at M i c h a e l h i at accessibe A C C E S S I B E.com. Or go to our podcast page www dot Michael hingson m i c h a e l. h i n g s o n.com/podcast. Wherever you're listening, please, we really would appreciate it if you would give us a five star rating. We are very grateful for your ratings and your comments. And we would greatly appreciate you doing that for us. We'd love to hear from you. I know Chris would love to hear from you. And we would appreciate both Chris, you and anyone out there listening. If you know of anyone else who we ought to have as a guest on unstoppable mindset, please let us know or email with introductions and we would be very happy to reach out we respond to everything as soon as I see it. So we will definitely respond. But again, Chris, I want to thank you for being here with us. And for all of your time and for all the wisdom that you imparted with us today. We're really grateful for it and thanks again. **Christopher Hall ** 1:04:42 Thank you so much for having me. Really appreciate it. Michael, thank you. **Michael Hingson ** 1:04:49 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again
► For the final episode of the Business Growth Show in 2023 we have a treat for you! - Sam reveals the most downloaded audio podcast and most viewed YouTube episode since we started the show 4 years ago! ✔ Benjamin Dennehy joins Sam to share what you're trying to achieve at each stage and a breakdown on how to achieve it across: ✔ Initial cold calls ✔ Discovery calls ✔ Presenting/demo's ✔ Follow-ups ✔ When to walk away from a prospect who's not playing ball with you ✔ Closing deals ======================
Tune in to this podcast episode for a thought-provoking exploration of life, authenticity, and successful sales strategies. In the episode, Christine has a compelling conversation with Kandis James, a seasoned sales advisor and trainer. Listen in as Kandis shares insights into her diverse life experiences, from early entrepreneurial ventures to living in different countries and overcoming near-death situations, shaping her unique perspective on life. And stay tuned as Christine and Kandis discuss the importance of authenticity, breaking free from societal expectations, and finding the courage to pursue one's passions. With over 23 years of sales and marketing experience, Kandis helps experts, coaches and course creators increase their sales call conversions so you can spend more time focusing on the part of your business that you love - helping people. No sleazy sales tactics or push energy required.Timestamps: •[7:15] Kandis talks about overcoming obstacles in her life, including a near-death experience at age 3 and being heavily bullied in school.•[10:05] Kandis shares how she overcame challenges by embracing her true self and making decisions that feed her soul, leading to personal growth and increased capability.•[17:50] Christine and Kandis discuss embracing authenticity and living life to the fullest. •[23:50] Kandis views sales as an act of compassion, getting to know the prospect and offering help where needed, rather than trying to sell something unnecessary.For more information on the Make Time for Success podcast, visit: https://www.maketimeforsuccesspodcast.comGain Access to Dr. Christine Li's Free Resource Library where she offers you 12 downloadable tools and templates to help you bypass the impulse to procrastinate. CLICK HERE NOW TO CLAIM YOUR FREE RESOURCES: https://procrastinationcoach.mykajabi.com/freelibraryTo work with Dr. Li on a weekly basis in her coaching and accountability program, please register for The Success Lab here: https://www.procrastinationcoach.com/labConnect with Us!Dr. Christine LiWebsite: https://www.procrastinationcoach.comFacebook: https://www.facebook.com/groups/procrastinationcoachInstagram: https://www.instagram.com/procrastinationcoach/TikTok: https://www.tiktok.com/@procrastinationcoachThe Success Lab: https://maketimeforsuccesspodcast.com/labKandis JamesWebsite: https://www.kandisjames.com/salespodcastFacebook: https://www.facebook.com/Kandis.K.JamesInstagram: https://www.instagram.com/kandisjames.kj/
Andy Elliott is the founder and CEO of the fastest-growing sales and leadership training company in the world, The Elliott Group. Training over 600,000 professionals and 11,000+ companies across the globe, Andy is revolutionizing how salespeople influence, persuade, overcome objections, negotiate, close, market, and brand. Before starting The Elliott Group, Andy broke the record in the US for the most money made as a car salesman at $715,000 in one year. On this podcast, Andy breaks down how he got started as an entrepreneur, what sales techniques separated him from the pack, how discipline can shape you as an entrepreneur, and how to become a leader for your family and company. This podcast is full of gems on how anyone can elevate their sales game, and how to develop the discipline it takes to make it to the top.
Andy Elliott is the #1 rising sales trainer in the world, and built a 9 figure business in 3 years with his company, The Elliott Group. He incorporates fitness and physical discipline into his training, and is partnering with Wade to break into the moving industry to build out the #1 moving training platform in the world. Andy will be performing a live and in person day long training at the next Moving Titan Retreat, March 22nd, 2024. Learn more about Andy and the Elliott Group https://elliott247.com/ Listen to Andy's podcast https://www.youtube.com/playlist?list=PLzgaXQEOfgqhwapKpyhr2rgBh3pH0qC2- Become a MOVING TITAN at the next Moving Titans Retreat https://www.movingtitanretreats.com/ This episode is Sponsored by: Move Up Consulting - We help moving and storage companies hire quality movers and drivers, then scale and expand their businesses. https://moveupconsulting.com/ Moversville . com - an online marketing company and resource for movers, consumers, and those involved in the moving process. https://moversville.com/ About the Show Wade Swikle is the CEO of 2 College Brothers Moving, Storage and Franchising, currently with locations in Tampa, Gainesville, and Orlando, Florida.
Aldo Gomez discusses the significance of self-understanding and acceptance in improving sales performance. Aldo shares his journey from being a service advisor to a sales trainer, emphasizing the importance of practicing presentation scripts and handling customer responses. He also differentiates between coaching for performance and development, highlighting the value of personal growth. Aldo reassures introverted individuals that they can be successful in sales and stresses the importance of a strong work ethic. Aldo Gomez, Business With Purpose, Sales Trainer, http://www.bwpcoach.com Show Notes: Watch Full Video Understanding and Accepting Yourself (00:01:48) Aldo discusses the importance of understanding and accepting oneself in sales training, particularly when it comes to delivering presentations and scripts. Practicing the Presentation (00:03:59) Aldo shares his personal experience of practicing the sales presentation in various locations, such as in front of a mirror and in the car, to become comfortable and natural with the script. Being a Better Listener (00:04:48) The script is not meant to oversell or undersell, but to give confidence and allow the salesperson to focus on being a better listener during interactions with customers. The struggle that got you to where you are (00:09:57) Aldo shares his experience of starting as a service advisor and the challenges he faced. The importance of being a good student (00:13:16) Carm and Aldo discuss the significance of being a good student and learning from experienced mentors. Reading and its benefits (00:16:18) Aldo talks about the importance of reading, how it develops the mind, and the impact it has on vocabulary and personal growth. The importance of being a better person for better performance (00:19:15) Coaching for performance focuses on making salespeople better individuals to improve their motivation and job performance. Embracing introversion in sales (00:20:06) Being an interesting introvert can be advantageous in sales, and it is better to focus on listening skills rather than being an exciting extrovert. The value of personalized and interactive training (00:21:16) The training provided by Aldo Gomez and Barry Barrett is unique because it is tailored to individuals or small groups, allowing for more personalized attention and overcoming shyness. They also use role play and review actual phone calls with customers for effective learning. The importance of being grateful for your job (00:28:04) Discussion on working as a service advisor and the benefits of the job. Aldo's journey from service advisor to sales trainer (00:28:57) Aldo's background and experience working in various jobs before becoming a sales trainer. Training for development and changing perspectives (00:31:08) The approach to sales training, focusing on personal development and changing perspectives to improve performance. Thanks to our Partner, Dorman Products. Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour
► What is this new magic: AKA 'relationship focused sales pipeline'? Sam tackles some home truths with The UK's Most Hated Sales Trainer: Benjamin Dennehy. They cover:
In this week's episode of the Scale Your Sales podcast, I'm delighted to take you on a transformative journey to explore the essence of sales greatness in 2024. Drawing from real-life examples, she challenges common perceptions of successful salespeople and shares valuable lessons. Discover the costly consequences of poor sales hires, the power of optimism in sales success, and the top challenges faced by sales leaders today. Janice also discusses the future of sales teams, emphasizing the need for smaller, more focused teams aligned with marketing and customer success. In this thought-provoking episode, you'll gain insights into what makes a successful salesperson, the importance of strategic planning in sales training, and how to adapt to rapidly changing market dynamics. Don't miss our upcoming LinkedIn Live sessions and resources to help you transform your sales approach for 2024. It's time to rethink your sales strategy and make 2024 a year of sales success. Timestamps: 02:44 – Stop holding on to mediocre salespeople. 04:10 – Optimism leads to greater success in insurance. 07:35 – Adapt to buyer preferences with flexible leadership. 12:28 – Hybrid selling, AI, automation drive sales efficiency. 14:49 – Upcoming LinkedIn lives in November. Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth through customer experience and sales. Book Janice to speak virtually at your next event https://janicebgordon.com LinkedIn: https://www.linkedin.com/in/janice-b-... Twitter: https://twitter.com/JaniceBGordon Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast More on the blog https://scaleyoursales.co.uk/blog Instagram: https://www.instagram.com/janicebgordon Facebook: https://www.facebook.com/ScaleYourSal...
Sometimes as salespeople we tend to think that we know how a deal is going to progress and we end the process before it even had a chance to succeed or fail. Never give up on the del until management and the banks say it is no longer a deal. Keep the process moving positively and what you will see is a sale coming from out of the blue that you were certain had zero cjance of happening based on what the customer has told you right up front. Never say no or goodbye until it is one hundred percent hopeless.
In this video, Andy and Roofing Insights leader Dimitry Lipinskiy discuss the controversy surrounding Andy Ellliott's past and ask him to speak at the Roofing Process Conference in Florida. Watch a full breakdown of questions from articles, news, and court files that call into question Andy Elliott's integrity as the number one sales trainer!
A leader needs to communicate on many levels What must leaders learn about communication? Episode 175 (Andy is based in the UK) In this conversation with Andy Bounds we explore: Critical communications lesson from his blind mother The preparation technique of "guess and ask" What's more important than your intended message Why the message is simply part of the process How to cater your road show presentation to different audiences The power of changing the subtitle on your opening slide Why your message starts with the desired outcomes Why follow-up is crucial to achieving the end goal The four steps to achieve the goal About our guest, Andy Bounds: Award winning sales consultant – Andy was voted the UK's Sales Trainer of the Year, as a result of all the sales that I helped my clients win (over $35billion so far) Best-selling author – his three books on leadership communication and sales are all international best sellers. In fact, the first of them was only kept off the Amazon #1 slot by the final Harry Potter book! Blind mother – his mum is blind. This has given Andy a lifetime's experience of communicating from the other person's point of view. A critical skill for leaders to master – especially since others who are blind to what they are trying to achieve! ----- Excerpts from this conversation with Andy Bounds: There is a wonderful quote by the Irish author, George George Bernard Shaw. And he said, the single biggest illusion with communication is the fact that it has taken place. In other words, let's use simpler language, the biggest mistake people make is they think they've done the communication so it's finished. Okay, or they do a 20 minute events and think that will change everybody for the next year. The world doesn't work that way. Yeah, bluntly, habits are long term things. And communication is a short term thing. So we need rigorous reinforcement. And that's another thing when I'm talking with leaders and how we're going to reinforce things, I say, what are the questions you're going to relentlessly ask? So make sure people have adopted the new strategy? So let's say we have a new strategy, and it's going to be I don't know, we're going to speak to our customers more? Well, the leader needs to ask their team almost every single time they see them. How many customers have you contacted this week? Every time so as you walk towards me, I want you thinking Andy's going to ask me how many customers I've contact because he always does. There has to be this relentless, consistent follow up. Because as a leader, if you ignore that behaviour, you empower it, right? If you ignore that behaviour, you empower it. So if someone doesn't do what you want, if you ignore that, you're empowering them not to do what you want. So you have to continually reinforce it, use charm, be persuasive, but you can't just ignore it. Otherwise, you're saying you just carry on. ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We'll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more. Your host is George Torok George is a specialist in communication skills. Especially presentation. He's fascinated by the links between communication and influencing behaviours. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success. Connect with George www.SpeechCoachforExecutives.com https://www.linkedin.com/in/georgetorokpresentations/ https://www.youtube.com/user/presentationskills https://www.instagram.com/georgetorok/
#1 Female Sales Trainer Shares Her Secrets. Closers are Losers EP. 302
Why having a sales trainer is a good idea? In this episode of the Sales Evangelist podcast, host Donald Kelly will provide four benefits to having one. If you're ready to save time and elevate your game, listen to why you need a sales trainer to help you achieve greatness! Why Listen to Donald on Sales Training? He has years of experience as a sales representative, sales leader, and individual contributor. Based on his three levels of experience within the sales industry, he will share the difference between those who do and don't receive sales training. Donald shares his experience working with two companies that didn't provide sales training. He had to figure out how to make sales independently and often struggled to close deals. When he started working with a company that provided sales training, he received a $30,000 deal within his first three months of working with them. Thanks to the third company investing in a sales training program, they were able to help their representatives improve their process. Sales Training Brings New Ideas A great sales trainer will bring fresh concepts to improve sales. Donald noticed after receiving sales training, he started to come up with different ideas on how he could improve his techniques. Companies can work with other organizations to understand what works and is not working within the industry. The ideas they receive help them create a sales process to win over potential customers. However, you must work with a sales trainer who is up-to-date with today's methods and can provide fresh ideas. The new ideas give sales representatives the confidence to apply different techniques. A Sales Trainer Helps Improve Your Process Remember, sales fundamentals don't change, but the process will! Don't make the mistake of working with someone using an outdated sales process. Once again, you need someone skilled in using today's digital methods. 50% of potential customers are millennials, so it's essential to have a sales process that will connect with them. Sales Trainers Can Help You Save Time As a leader, you can't do everything on your own. You want your sales team to have the proper training, but you can't provide one-on-one care to them. A sales trainer will help you save time and provide the proper training to your representatives. Listen to Donald explain how a sales trainer can effectively organize and guide your team. Generate ROI With Sales Training A good sales trainer will be able to provide examples of how they have helped other companies. Look at their case studies to see how they improved the sales process for others. Find a sales trainer that is actually selling! A proven track record will let you know the effectiveness of their work. These are the four benefits of working with a sales trainer. Donald Kelly still provides sales training and has a proven track record; visit the Sales Evangelist website to learn more. Also, don't forget to subscribe to the Sales Evangelist Podcast! Resources The Sales Evangelist Donald C Kelly LinkedIn Donald C Kelly Instagram Donald C kelly TikTok Sponsorship Offer This episode is brought to you in part by TSE Sales Foundation. I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we're not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It's a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We'd love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.
Get FREE Sales Leadership Resources at go.transformedsales.com/podHighlights[02:08] - Breaking a rule that got him his first ever sale: The backstory of his incredible sales career.[05:30] - The WHY behind how he pursued a career in sales even when he was told he couldn't do it.[08:47] - His philosophy on sales training and development.[11:14] - Why it's better to deliver sales training in two to three hours a day.[14:18] - Coaching your sales team to 10X your revenue.[17:53] - Helping organizations understand that the sales manager cannot also be the sales coach.[22:21] - Training the salespeople who are coachable top performers instead of your entire sales force.[26:55] - The number one strategy for becoming a LinkedIn superstar.[31:46] - Increasing your sales by building your personal brand.[35:58] - What inspires Jarrod to help others become the best salespeople they can be.In this episode of the Transformed Sales Podcast, I interviewed Sales Trainer, LinkedIn Coach, and Co-Founder of Sales as a Profession, Jarrod Best Mitchell. He has been in sales roles since 2006 and with the years of experience he acquired, he has been sharing his knowledge with individuals and organizations to help them improve their sales performance and achieve their goals. He worked for international companies such as Digicel, DHL, Nokia, Microsoft and Samsung. His company, Help Me Sell, offers sales team coaching, sales process auditing, and helps C-level executives optimize their LinkedIn profiles. Jarrod is a sales expert with a proven track record, boasting over 2 million organic views of his content in under two years. Emphasizing that "nothing happens until a sale is made," he explores crucial sales topics including the significance of a sales-focused mindset, debunking sales personality myths, mastering the art of selling, leveraging content to address customer inquiries, and the pivotal role of video content in establishing trust and authority. For sales leaders and professionals seeking transformative insights to enhance their sales performance and meet targets, listening to this episode is very essential.Quotes“I don't think all-day sales training makes sense” - Jarrod Best Mitchell“There is a difference between sales training and sales coaching” - Jarrod Best Mitchell“If you have a sales team, there should be a manager and a coach who work side by side” - Jarrod Best Mitchell“You can't expect a sales manager to coach when they have 8 billion tasks to do” - Jarrod Best Mitchell“You would 10X your revenue if you hired a good sales coach for your sales team” - Jarrod Best Mitchell“Sales training is a band aid, coaching is actually fixing the problem” - Jarrod Best Mitchell“I don't think you should train salespeople who don't want to be trained” - Jarrod Best Mitchell“It's better to train people who are coachable top performers” - Jarrod Best Mitchell“The most important thing you can do to increase your sales, is to build your personal brand” - Jarrod Best MitchellLearn More About Bryan Charleau in the Links Below:LinkedIn - https://www.linkedin.com/in/jarrodbestmitchellWebsite - https://www.jarrodbestmitchell.com/Connect...
Dial in as we learn beyond the four walls of the university together with Chris Molenaar, where he highlights the skills and assets you need to start in real estate. Get a hold of his property exploration experience with an investor who climbed over a massive burnt house. Listen to this episode to know what happened next! Key takeaways to listen for Why practical and strategic skills are vital in a child's upbringing The importance of pursuing a venture that widens your skills and network Reasons to start tracking your numbers at all times How emotions and financial practicability is implemented in asset buying Resources mentioned in this episode The Real Book of Real Estate by Robert Kiyosaki | Paperback Donald Trump Public Speaking Mastery We Regret To Inform You: The Rejection Podcast | Apple and Spotify Mike Ferry About Chris Molenaar Chris Molenaar is an accomplished real estate professional who has significantly contributed to the industry. He is the first real estate agent to join eXp Realty in Saskatoon, where he serves as an Associate Broker. Chris has become a top-producing REALTOR® in Saskatoon thanks to his deep understanding of the real estate market and innovative marketing ideas. He is a Sales Trainer at the Saskatoon Region Association of REALTORS® and an Executive Committee Member of the Real Estate Investment Group of Saskatchewan. Chris is an active Saskatoon Chamber of Commerce member, North Saskatoon Business Association member, and a proud sponsor of STARS Air Ambulance and the Saskatchewan Rattlers Basketball Team. Connect with Chris Instagram: @molenaarchris YouTube: Chris Molenaar Connect with Leigh Please subscribe to this podcast on iTunes or the Podcasts App on your phone, and never miss a beat from Leigh by visiting https://leighbrown.com. DM Leigh Brown on Instagram @ LeighThomasBrown. Subscribe to Leigh's other podcast Real Estate From The Rooftops Sponsors Leigh Brown University – New On-Demand Training How to Dominate During This Recession! Enroll Now to get ahead of the curve and learn how to manage changing markets, the action steps for what to do, and most importantly, what to say so that you can secure listings, assist more buyers, and grow your business no matter what the market is doing. Link: http://dominatethisrecession.com
Business | Soft-Selling In a HARD WORLD with Best-Selling Author And Legendary Sales Trainer (Jerry Vass) | How to Build Turn-Key Sales Systems And Sales Processes to GROW Your Business EXPONENTIALLY NOW!!! Jerry Vass the master sales trainer that taught Clay Clark how to sell effectively explains how to dramatically improve your sales systems and processes while breaking down his legendary book, Soft Selling In A Hard World. Discover How Clay Clark Coaches the Following Organizations Into MASSIVE Success Below: www.TulsaOilers.com www.TheHubGym.com www.OXIFresh.com www.TipTopK9.com Business | How to Build Repeatable Systems & Scalable Processes That Will Allow You to Scale Your Business Today | How Has Clay Clark Produced Thousands of Entrepreneurial Success Stories? Find Thousands of Business Testimonials and Success Stories Today At: https://www.thrivetimeshow.com/testimonials/ Business | How to Build Repeatable Systems & Scalable Processes That Will Allow You to Scale Your Business Today Business | Learn How Clay Clark Coached the Massachusetts-Based Angel's Touch Auto Body & Christina Nemes Into 170% Month-Over-Month Growth + Additional Clay Clark Business Growth Case Studies | The Sustained Growth of 5-Year Clay Clark Client Learn More HERE: https://capecodautobodyanddetailing.com/ Business | Dr. Jay Shroder's Success Story "If You Are Someone Who Is Looking to Expand Your Business I Highly Recommend That You Give These Guys a Look. They Are Certainly Helping Me to Get from Point A to Point B." Business | How to Create a SUPER SUCCESSFUL & TIME FREEDOM CREATING BUSINESS + Breaking Down the 170% Month-Over-Month Growth of the Massachusetts-Based Angel's Touch Auto Body (The Christina Nemes) & 6 Additional Clay Clark Case Studies Learn More About Today's Examples At: www.KLOrtho.com www.DrZoellner.com https://spurrell.ca/ www.TipTopK9.com https://capecodautobodyanddetailing.com/ www.PMHOKC.com Clay Clark Testimonials | "Clay Clark Has Helped Us to Grow from 2 Locations to Now 6 Locations. Clay Has Done a Great Job Helping Us to Navigate Anything That Has to Do with Running the Business, Building the System, the Workflows, to Buy Property." - Charles Colaw (Learn More Charles Colaw and Colaw Fitness Today HERE: www.ColawFitness.com) See the Thousands of Success Stories and Millionaires That Clay Clark Has Coached to Success HERE: https://www.thrivetimeshow.com/testimonials/ Learn More About Attending the Highest Rated and Most Reviewed Business Workshops On the Planet Hosted by Clay Clark In Tulsa, Oklahoma HERE: https://www.thrivetimeshow.com/business-conferences/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire See Thousands of Actual Client Success Stories from Real Clay Clark Clients Today HERE: https://www.thrivetimeshow.com/testimonials/