Smallest, by revenue, of the top three global distribution systems
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Airline retailing with ATPCO CEO Alex Zoghlin, IATA's New Distribution Capability, Offers & Orders, and the Elevate industry conference. In the news, AI transformation of the airline industry, cyber criminals stealing United FA login credentials, shark skin riblets on Delta 767s, first flight of a prototype hydrogen-powered helicopter, China's tailless 6th generation fighter jet, and a fatal helicopter crash in the Hudson River. Guest Alex Zoghlin is the CEO of ATPCO, a neutral industry partner that provides airline management tools, pricing data, and solutions that support airline retailing. Owned by the airlines, ATPCO blends data and systems with technology to create value for hundreds of commercial airlines around the world. The company turned 60 this year. IATA describes Airline retailing as a customer-centric approach in the airline industry that focuses on enhancing the shopping experience across various channels. It is enabled by the New Distribution Capability (NDC), which allows airlines to offer more personalized services and products directly to consumers. This modern retailing model emphasizes frictionless, intuitive, and personalized shopping experiences for travelers. The transition to this model provides airlines with opportunities to innovate their distribution strategies and create additional value. Alex explains how ATPCO provides value to airlines. We talk about continuous pricing and dynamically generated fares as well as some of the factors airlines use in their pricing strategies. He describes how airlines can have fixed price points for different offerings, then turn specific offerings on or off depending on the circumstances. We look at curated ticket pricing that can create the specific travel experience the customer wants - extra baggage, type of seat, lounge access, etc. With this capability, airlines could potentially compete for the flyer's travel business. ATPCO's Elevate 2025 airline industry conference was held April 7-10, 2025, in Chicago. Alex says the conference theme this year was data and AI: How airlines can use the wealth of available data and some AI tools to make win-win offerings for both the airlines and the consumers. In our conversation with Alex, we consider several other airline industry topics such as the 2050 industry carbon reduction goals and the current tariff situation in the United States. Alex is a long-time airline/travel industry veteran. He co-founded Orbitz, sold a distribution startup to Travelport, and worked as a VP at Hyatt for 6 years. Alex has several aviation-related pursuits: He's a pilot and a flight simmer, he has a Part 107 drone license, and he participates in launching large amateur rockets, specifically the LDRS (Large, Dangerous Rocket Ships), an annual gathering of rocket enthusiasts organized by the Tripoli Rocketry Association. Aviation News How AI is Transforming the Airline Industry The Promise of Travel in the age of AI, a 32-page Skift & McKinsey report (2023), claims that AI could generate an estimated US$45bn in potential value for the airline industry globally through operational efficiencies, revenue optimization, and customer service improvements. AI is already impacting the airlines through organizational changes, predictive maintenance from aircraft health monitoring, AI-powered virtual assistants and chatbots, personalized in-flight entertainment options, and voice-cloning technology to provide a multilingual IFE system. In the future, look for flight path optimization for increased fuel efficiency, refined dynamic pricing models, and even autonomous aircraft. Cyber Criminals Are Going After The Paychecks Of United Airlines Flight Attendants Using Fake Websites That Look Legit Criminals are using website spoofing to steal the login credentials of United FAs. In addition to paychecks, Flexible Spending Accounts and Health Savings Accounts (HSA) are at risk.
I'm not a financial advisor; Superpowers for Good should not be considered investment advice. Seek counsel before making investment decisions.Watch the show on television by downloading the e360tv channel app to your Roku, AppleTV or AmazonFireTV. You can also see it on YouTube.When you purchase an item, launch a campaign or create an investment account after clicking a link here, we may earn a fee. Engage to support our work.Has your business been impacted by the recent fires? Apply now for a chance to receive one of 10 free tickets to SuperCrowdLA on May 2nd and 3rd and gain the tools to rebuild and grow!For years, crowdfunding advocates have championed the idea that everyday investors should have access to the same wealth-building opportunities as venture capitalists. Despite regulatory progress, investment crowdfunding has yet to reach its full potential. A newly proposed tax credit aims to change that, incentivizing millions more to participate in funding small businesses while boosting local economies.Brian Christie, co-chair of the Crowdfunding Professional Association (CfPA), and Levi Brackman, CEO of Invown, joined me on Superpowers for Good to discuss this groundbreaking proposal. The initiative, led by a broad coalition of industry players, seeks to provide a tax credit for investors who fund businesses under Regulation Crowdfunding (Reg CF)."The way this tax credit works is that you get half of the dollars that you've invested as a credit—up to a $1,000 cap," Brian explained. "So if you invest $2,000 in one or multiple companies in a given year, you get a $1,000 tax credit when you file your taxes."The potential impact is staggering. Although crowdfunding has already enabled millions of Americans to invest in startups and small businesses, the vast majority of the population remains unaware of the opportunity. Brian sees this tax credit as a pivotal mechanism for awareness and engagement. "If all of a sudden it shows up on your annual tax filings, a lot of people will learn about it very quickly."Levi, an outspoken supporter of the initiative, believes it could dramatically shift the financial landscape for small businesses. "Capital formation is really difficult," he noted. "In the old days, you had a local bank manager who knew you and could vouch for you. That's gone. Crowdfunding fills that gap, but we've barely scratched the surface. This tax credit could help scale it massively."Levi envisions a future where tens of millions of Americans actively invest in small businesses. "Imagine if 50 million people each invested just $500 a year. The amount of capital flowing into the economy would be enormous, creating jobs and strengthening communities."Keep reading below. Learn more at ccajp.us.tl;dr:* A new tax credit proposal could dramatically boost Regulation Crowdfunding by incentivizing millions of investors.* Brian Christie explains how the tax credit offers a 50% refund on investments up to $2,000 annually.* Levi Brackman highlights crowdfunding's potential to fill small business funding gaps in a post-local bank era.* The initiative could channel billions into small businesses, creating jobs and strengthening communities nationwide.* Advocates urge action by joining the coalition, contacting legislators, and spreading awareness to drive policy change.Beyond sheer economic growth, the proposal aligns with how the government has historically incentivized positive behaviors. "The U.S. incentivizes things like home ownership, charitable giving, and child-rearing through the tax code," Levi pointed out. "Why shouldn't investing in small businesses—arguably the backbone of the economy—be encouraged the same way?"Opponents of tax credits often raise concerns about costs or who benefits most, but Brian argues that this particular incentive pays for itself. "Our preliminary analysis, along with industry data, suggests that every dollar invested in small businesses has a sixfold ripple effect in the economy. Over ten years, the net impact on the Treasury could be an $80 billion surplus."The coalition behind this initiative isn't limited to crowdfunding platforms like Invown, StartEngine, Republic, and Small Change. It also includes investors, accountants, attorneys, and small business owners who recognize the broader benefits of democratized capital access.For those eager to support the effort, joining the coalition is free and simple. Brian emphasized that beyond signing up, individuals can make an impact by calling their legislators, sharing the initiative on social media, and writing letters to the editor. "We even provide templates to make outreach easier," he said.Levi added that persistence is key. "I've been cold-calling congressional offices, and it's amazing how quickly you can reach someone influential just by making the effort. If this matters to you, just pick up the phone and start the conversation."The proposal is strategically timed, given that key tax policies from the 2017 tax bill are set to expire. Advocates hope to see the crowdfunding tax credit included in the next major tax package or passed as a standalone bill.For those ready to take action, the coalition's website, ccajp.us/join, offers resources to get involved. This is a grassroots movement, and every voice counts.If successful, this initiative could change the game for small business investing, making crowdfunding more accessible, impactful, and widespread than ever before. Let's do some good.Guest ProfilesBrian Christie (he/him):CEO and Chief Innovation Officer, Brainsy, Inc., Co-Chair of the Board of Directors, Crowdfunding Professional Association, and Advisor, Crowdfund Holdings Innovators (CHI), Brainsy, Inc., Crowdfund Holdings Innovators (CHI), Crowdfunding Professional AssociationAbout Brainsy, Inc., Crowdfund Holdings Innovators (CHI), Crowdfunding Professional Association: Brainsy offers patented Software as a Service (SaaS) to power web3 media networks for communities and enterprises. Brainsy is backed by successful entrepreneurs-turned-Angels and is a portfolio company of TomorrowVentures, the personal investment arm of Alphabet (formerly Google) Chairman, Eric Schmidt.Websites: brainsy.com cfpa.org crowdfund.holdingsX/Twitter Handle: @brainsyincBiographical Information: Brian Christie is the CEO of Brainsy, Inc., a pioneering SaaS company offering the first AI-powered white-label social media platform that rewards user engagement. He envisions a future where thousands of micro-networks empower communities through custom incentive systems. Brian also serves as an Advisor at CHI (Crowdfund Holdings Innovators), supporting issuers in regulated investment crowdfunding, and was the 2024 President of the Crowdfunding Professional Association. Passionate about innovation and economic equity, he champions technologies and policies that serve the public interest. Brian holds a B.A. in Political Science from Miami University and an MBA from Georgetown University.Linkedin: linkedin.com/in/bpchristie/Levi Brackman (he/him):CEO & Founder, InvownAbout Invown: Raise an unlimited amount of capital for your next project with best-in-class legal and financial technology that you can rely on.Website: invown.com/X/Twitter Handle: @invown1Company Facebook Page: fb.com/Invown/Biographical Information: Levi Brackman is an entrepreneur, executive, and data science leader with deep expertise in AI, machine learning, and big data analytics. As the CEO & Founder of Invown and Managing Partner at Raleib Capital, he is reshaping crowdfunding and investment strategies. Previously, he led AI-driven innovation at major firms like Booking Holdings, BP, and Travelport. An author and thought leader, Levi has written Jewish Wisdom for Business Success and Fostering Purpose. He holds a Ph.D. from Australian Catholic University, a Master's from UCL, and a business certification from Yale School of Management.X/Twitter Handle: @LeviBrackmanLinkedin: linkedin.com/in/levibrackman/Support Our SponsorsOur generous sponsors make our work possible, serving impact investors, social entrepreneurs, community builders and diverse founders. Today's advertisers include FundingHope, NC3 Changing the Paradigm, Imotobank Dealership and SuperCrowdLA. Learn more about advertising with us here.Max-Impact MembersThe following Max-Impact Members provide valuable financial support:Carol Fineagan, Independent Consultant | Lory Moore, Lory Moore Law | Marcia Brinton, High Desert Gear | Paul Lovejoy, Stakeholder Enterprise | Pearl Wright, Global Changemaker | Ralf Mandt, Next Pitch | Scott Thorpe, Philanthropist | Add Your Name HereUpcoming SuperCrowd Event CalendarIf a location is not noted, the events below are virtual.* Superpowers for Good Live Pitch – Where Innovation Meets Impact! Join us on March 12, 2025, for the Q1-25 live pitch event, streaming on e360tv, LinkedIn, Facebook, and Instagram. Watch impact-driven startups pitch their bold ideas, connect with investors, and drive positive change. Don't miss this chance to witness innovation in action!* Impact Cherub Club Meeting hosted by The Super Crowd, Inc., a public benefit corporation, on March 18, 2024, at 1:00 PM Eastern. Each month, the Club meets to review new offerings for investment consideration and to conduct due diligence on previously screened deals. To join the Impact Cherub Club, become an Impact Member of the SuperCrowd.* SuperCrowdHour, March 19, 2025, at 1:00 PM Eastern. Devin Thorpe will be leading a session on "How to Build a VC-Style Impact Crowdfunding Portfolio." He'll share expert insights on diversifying investments, identifying high-potential impact ventures, and leveraging crowdfunding for both financial and social returns. Whether you're an experienced investor or just getting started, this is a must-attend! Don't miss it!* SuperCrowdLA: we're going to be live in Santa Monica, California, May 1-3. Plan to join us for a major, in-person event focused on scaling impact. Sponsored by Digital Niche Agency, ProActive Real Estate and others. This will be a can't-miss event. Has your business been impacted by the recent fires? Apply now for a chance to receive one of 10 free tickets to SuperCrowdLA on May 2nd and 3rd and gain the tools to rebuild and grow!Community Event Calendar* Successful Funding with Karl Dakin, Tuesdays at 10:00 AM ET - Click on Events* Kingscrowd Meet UP in San Francisco, CA - February 27th (today) at 5:30 PM PT* Igniting Community Capital to Build Outdoor Recreation Communities, Crowdfund Better, Thursdays, March 20 & 27, April 3 & 10, 2025, at 1:00 PM ET.* NC3 Changing the Paradigm: Mobilizing Community Investment Funds, March 7, 2025* Asheville Neighborhood Economics, April 1-2, 2-25.* Regulated Investment Crowdfunding Summit 2025, Crowdfunding Professional Association, Washington DC, October 21-22, 2025.Call for community action:* Please show your support for a tax credit for investments made via Regulation Crowdfunding, benefitting both the investors and the small businesses that receive the investments. Learn more here.If you would like to submit an event for us to share with the 9,000+ changemakers, investors and entrepreneurs who are members of the SuperCrowd, click here.We use AI to help us write compelling recaps of each episode. Get full access to Superpowers for Good at www.superpowers4good.com/subscribe
This special episode our Inside Voice series was recorded at Communicate's Internal Communications and Engagement Live at The Brewery, London. The conference explored the evolving landscape, where best practices, innovative tools and forward-thinking strategies are shaping the future of workplace engagement. Russell Goldsmith caught up with a number of the speakers from the event. His guests were: 1/ Anne Kerr, VP, Corporate Communications, Travelport spoke about ‘How to Move the Needle on Employee Engagement and Deliver Commercial Results', which was about their Guinness World Record breaking campaign to visit all new seven wonders of the world in just seven days, using only public transport. 2/ Andy Jones, Group Internal Communications Manager, PIB and Debbie West, regular 'Inside Voice' host and Senior Account Director, Audere spoke about ‘Crafting connection through the power of podcasting', which discussed the launch of PIB's internal podcast 3/ Pia de Malherbe, Chief Brand Officer, 10 Days London gave us a preview of her talk on 'Onboarding, engagement and career development for Generation Alpha' 4/ Katy Mogra, Customer Success Manager, at Oak Engage shared how Halfords Autocentres connect deskless employees, streamline communication processes and boost workforce engagement.
Send us a textWelcome to What's Up in Business Travel for Week 39 of 2024. This is a weekly podcast from BusinessTravel360, where we update you on what's up this week in the world of business travel. This podcast is great for those who need to know what's happening all in under 15 minutes.Topics covered during this podcast -NTSB warns of Boeing 737 rudder malfunctionUS airlines cancel over 1,000 flightsNYC Mayor indicted in ccandal with Turkish AirlinesPorter named World's Best Economy ClassAmerican Airlines reinstates perksSouthwest cuts Atlanta serviceSpirit Airlines suspends 30 routesEurostar joins SkyTeam AllianceIcelandair & Southwest enter partnershipAmerican adds JetSmart to AAdvantageSwiss expands SBB Rail partnershipCLEAR adds 4 TSA PreCheck LocationsDelta plans a record expansionMarriott expands Moxy brand in EuropeDelta & Travelport include NDC in renewed dealSAP Concur starts automatic upgrades to New Travel ExperienceTravelPerk adds Amtrak Content Via SilverRailTune in every Monday morning to get your weekly update. We hope you will make this a regular part of your week and listen in while you on the move or sitting back and sipping your coffee.You can subscribe to this podcast by searching 'BusinessTravel360' on Google Podcast, Apple Podcast, iHeart, Pandora, Spotify, Alexa or your favorite podcast player.This podcast was created, edited and distributed by BusinessTravel360. Be sure to sign up for regular updates at BusinessTravel360.com - Enjoy!Support the show
El 35% de los españoles siguen concentrando sus vacaciones en julio y agosto, según un informe de Wolters Kluwer Tax & Accounting España. Aunque el verano es el periodo preferido, los jóvenes de la generación Z y los trabajadores sin hijos tienden a repartir sus días de descanso a lo largo del año. Un informe de Travelport revela que el exceso de ofertas de viaje complica las reservas para los usuarios. El 58% de los viajeros se siente abrumado por la cantidad de opciones, y el 56% considera que las ofertas de aerolíneas son más difíciles de entender en comparación con hace 10 años. Iberia Mantenimiento utilizará a lo largo del año un 5% de combustible sostenible de aviación (SAF, por sus siglas en inglés) producido por Cepsa en su banco de pruebas de motores en las instalaciones de La Muñoza, situadas en las inmediaciones del aeropuerto de Adolfo Suárez Madrid-Barajas. Las acciones de Talgo cayeron cerca de un 9% tras el veto del Gobierno a la OPA del grupo húngaro Magyar Vagon, alcanzando los 3,9 euros. Sin embargo, al día siguiente, el valor subió un 1,9%, situándose en 4 euros por acción. Cádiz ha promocionado el flamenco en el Museumsuferfest de Fráncfort, uno de los mayores eventos culturales de Europa, con el objetivo de atraer turistas alemanes, su principal mercado extranjero, y desestacionalizar el turismo en la región. El Instituto de Mayores y Servicios Sociales (IMSERSO) ha comenzado el envío de casi 3 millones de cartas (200.000 diarias) a pensionistas de España para confirmarles la acreditación con la que podrán reservar sus viajes del Programa de Turismo de la temporada 2024-2025.
Send us a Text Message.Linking the Travel Industry is a business travel podcast where we review the top travel industry stories that are posted on LinkedIn by LinkedIn members. We curate the top posts and discuss with them with travel industry veterans in a live session with audience members. You can join the live recording session by visiting BusinessTravel360.comYour Hosts are Riaan van Schoor, Ann Cederhall and Aash ShravahStories covered on this session include -Ryanair reports a quarterly drop of 46% in profits - resulting in a 12.5% decline of it's share price - which it blames on "lower than expected fares".... whilst easyJet profits jump.Ryanair wins another court case against eDreams, this time in Germany. Travelport's new State of Modern Retailing report suggests that 58% of travellers are "overwhelmed" with too many travel offers.Turkish Airlines reveals they will be building their own seats, as current suppliers can't keep up with the demand.End of an era: Southwest Airlines stop their 53 year old practise of open seating.Dohop delivers more intermodal capabilities for Air France and rail provider SBB CFF FFS.Extra StoriesYou can subscribe to this podcast by searching 'BusinessTravel360' on Google Podcast, Apple Podcast, iHeart, Pandora, Spotify, Alexa or your favorite podcast player.This podcast was created, edited and distributed by BusinessTravel360. Be sure to sign up for regular updates at BusinessTravel360.com - Enjoy!Support the Show.
Send us a Text Message.Linking the Travel Industry is a business travel podcast where we review the top travel industry stories that are posted on LinkedIn by LinkedIn members. We curate the top posts and discuss with them with travel industry veterans in a live session with audience members. You can join the live recording session by visiting BusinessTravel360.comYour Hosts are Riaan van Schoor, Ann Cederhall and Aash Shravah.Stories covered on this session include -Aer Lingus cancels more flights to deal with ongoing industrial strike action.In an attempt to get tourists to rather spend more money at their destinations, Thailand will soon shut down duty free upon arrival at most of their airports.Amadeus adds more UK rail content to the Cytric booking tool.Byway, a UK travel startup with a focus on sustainable, flight-free holidays, raises £5m in series A funding.ISON Travel acquires GLOBAL EXCELLENCE INC.TPConnects Technologies becomes the next Kyte API customer and adds more LCC content to their offering as a result.Qantas starts selling monthly lounge access for $99. Travelport adds AI to their trip search capabilities.Marriott International uses Spotnana tech to deploy a travel booking portal for SMEs.Traxo reports on a strong rise in corporate airline direct bookings in the first half of this year.Extra StoriesYou can subscribe to this podcast by searching 'BusinessTravel360' on Google Podcast, Apple Podcast, iHeart, Pandora, Spotify, Alexa or your favorite podcast player.This podcast was created, edited and distributed by BusinessTravel360. Be sure to sign up for regular updates at BusinessTravel360.com - Enjoy!Support the Show.
Send us a Text Message.Linking the Travel Industry is a business travel podcast where we review the top travel industry stories that are posted on LinkedIn by LinkedIn members. We curate the top posts and discuss with them with travel industry veterans in a live session with audience members. You can join the live recording session by visiting BusinessTravel360.comYour Hosts are Riaan van Schoor, Ann Cederhall and Aash Shravah.Stories covered on this session include - Air France-KLM warns that the upcoming Paris summer Olympic games might cost it €180m in lost revenue, as people avoid flying via Paris.Recently rebranded Turkish LCC AJet signs a deal with Travelport for distribution of their content.Hydrogen aviation pioneer Universal Hydrogen has dramatically collapsed, citing a lack of funding.Qatar Airways reports the strongest financial performance in its 27-year history, announcing record profits of US$1.7b for the 2023/24 financial year, on the back of a 6% increase in revenues.The European Commission finally approves the Lufthansa joint control of ITA Airways with the Italian Ministry of Economy and Finance. Amsterdam based autonomous boat operator Roboat raises €550m in funding.Extra StoriesYou can subscribe to this podcast by searching 'BusinessTravel360' on Google Podcast, Apple Podcast, iHeart, Pandora, Spotify, Alexa or your favorite podcast player.This podcast was created, edited and distributed by BusinessTravel360. Be sure to sign up for regular updates at BusinessTravel360.com - Enjoy!Support the Show.
Ruth George, HR Consultant and Herts CIPD Chair, talks about the challenges HR can pose for a SME, the importance of offering flexibility to employees and why small businesses can't afford to miss the AI boat.Ruth is a Chartered Member of the CIPD (Chartered Institute of Personnel and Development) with over 25 years' experience in senior HR management roles. Previously HR Director at Gallagher Heath - a leading UK insurance broker in the City, she has also been HR lead for Head Office at Homebase and has worked with household names such as Next, Fujitsu, Seiko and Travelport. Ruth is Chair of the CIPD branch in Hertfordshire with over 3,500 members one of the largest branches in the country – the CIPD is the professional body for HR Practitioners.Ruth has a degree in Modern Languages and speaks fluent French, Spanish and Portuguese. Having spent the past 11 years running her own HR Consultancy, she now focuses on providing a range of generalist HR support to both corporates and SME clients. A large part of Ruth's work concentrates on management and leadership development and she has run several programmes for international clients both virtually and face-to-face.
Linking the Travel Industry is a business travel podcast where we review the top travel industry stories that are posted on LinkedIn by LinkedIn members. We curate the top posts and discuss with them with travel industry veterans in a live session with audience members. You can join the live recording session by visiting BusinessTravel360.comYour Hosts are Riaan van Schoor, Ann Cederhall and Aash Shravah.Stories covered on this session include -RIP Paul Byrne who passed away this week. A post about this by Timothy O'Neil-Dunne generated so many wonderful comments. My condolences to his family.Air Malta ceased operations after 50 years, and the new KM Malta Airlines took to the skies.In a slightly unexpected move, British Airways has lost direct control of British Airways Holidays, which will now be managed by IAG Loyalty. Steve Singh leads a group of investors to acquire Direct Travel for his mission of delivering #ThePerfectTrip. Travelport has laid off an undisclosed number of employees in its commercial organization.Steve Banks from Agiito becomes the new Focus Travel Partnership CEO. JetBlue increases costs for checked bags again. Hilton Hotels & Resorts has acquired a majority stake in the parent company of the luxury Nomad Hotel in London (Sydell Group), and plans to expand the brand throughout the world. Extra StoriesYou can subscribe to this podcast by searching 'BusinessTravel360' on Google Podcast, Apple Podcast, iHeart, Pandora, Spotify, Alexa or your favorite podcast player.This podcast was created, edited and distributed by BusinessTravel360. Be sure to sign up for regular updates at BusinessTravel360.com - Enjoy!Support the show
Welcome to What's Up in Business Travel for Week 14 of 2024. This is a weekly podcast from BusinessTravel360, where we update you on what's up this week in the world of business travel. This podcast is great for those who need to know what's happening all in under 15 minutes.Topics covered during this podcast -Advito Q2 Index: Airfares down, hotel rates riseSpirit Airlines receives $200 MillionBoeing pays Alaska Airlines $160MAir Line Pilots Association says Pilot Shortage is StabilizingUnited asks pilots to take time off Layoffs hit Travelport's Commercial OrganizationAmTrav documents 12 months of NDC & edifact differentialsInvestor Group led by Steve Singh acquires Direct TravelHilton takes majority stake in NoMadMalaysia Airlines and IndiGo to codeshareNational grabs first place againAA loosens rules for petsFee changes for Global EntryCLEAR expands at Boston Logan AirportJetBlue changes checked-bag feesTune in every Monday morning to get your weekly update. We hope you will make this a regular part of your week and listen in while you on the move or sitting back and sipping your coffee.You can subscribe to this podcast by searching 'BusinessTravel360' on Google Podcast, Apple Podcast, iHeart, Pandora, Spotify, Alexa or your favorite podcast player.This podcast was created, edited and distributed by BusinessTravel360. Be sure to sign up for regular updates at BusinessTravel360.com - Enjoy!Support the show
Welcome to What's Up in Business Travel for Week 2 of 2024. This is a weekly podcast from BusinessTravel360, where we update you on what's up this week in the world of business travel. This podcast is great for those who need to know what's happening all in under 15 minutes.Topics covered during this podcast -Flights canceled across the USFAA launches investigation of Boeing 737 Max 9 Record online direct bookings drive innovationMost powerful passports in 2024Hertz to sell 20,000 EVs2023 review of American's faresGray Dawes Travel acquires VCK TravelTravelport & EasyJet expand partnershipOne Global names Travelport as partnerAmerican tweaks 2024 AAdvantage benefitsHilton names new brand - LivSmart StudiosCathay Pacific introduces free wifiConcur Travel integrates through RoutehappyIAG's new distribution deal with SabreTune in every Monday morning to get your weekly update. We hope you will make this a regular part of your week and listen in while you on the move or sitting back and sipping your coffee.You can subscribe to this podcast by searching 'BusinessTravel360' on Google Podcast, Apple Podcast, iHeart, Pandora, Spotify, Alexa or your favorite podcast player.This podcast was created, edited and distributed by BusinessTravel360. Be sure to sign up for regular updates at BusinessTravel360.com - Enjoy!Support the show
In this episode, David is joined by Philip Holt, who has over 30 years of experience in working with industry giants such as GKN Aerospace, Phillips, Gillette, and Travelport. He has built a reputation for being a global expert in Lean thinking, but also in lean doing and in lean being. Leading Lean by Living Lean, which is also the title of his new book Philip explains how to use Lean tools to improve the workplace and the chances of success. He does this by sharing several real-world examples. KEY TAKEAWAYS Making the workplace better for your people your business performs better. Lean is not about reducing the number of employees. You need to address people´s fear of losing their job and show them what is in it for them e.g., less need to work late. Engagement is essential, if someone feels threatened by a change, they will resist it. The tools aren´t the end game, business improvement is the end game. Lean enables you to build strategies and engage everyone in delivering them. Lean works for every kind of business and process. When introducing technology focus on the people engaging in that technology. BEST MOMENTS‘It´s about respect for people and engaging those people in making results better,' ‘Standardize the ways of working, where we know the solution.' ‘We´ve got to keep the humanity in how we deploy it (AI)' EPISODE RESOURCEShttps://uk.linkedin.com/in/philipholthttps://leadingwithlean.com/ Podcast - https://podcasts.apple.com/ro/podcast/leading-lean-by-living-lean-with-philip-holt/id1444154403?i=1000574562273 Philip Holt Books: https://www.amazon.co.uk/stores/Philip-Holt/author/B06WD2G1VB Clifton Strengths - https://www.gallup.com/cliftonstrengths/en/252137/home.aspx https://kaizen.com GUEST BIO Philip is the founder and Managing Director of Leading with Lean, a Consultancy Service which provides companies with a People-centred approach to Business Transformation. Until late 2023, he was Senior Vice President, Operational Excellence at GKN Aerospace, the world's leading multi-technology tier 1 Aerospace supplier and previously Vice President, Continuous Improvement & Intelligent Automation at Travelport, a leading Travel Commerce Platform. Prior to that he held a number of senior Lean Leadership roles within Royal Philips, most notably Head of Continuous Improvement for Philips, Head of Continuous Improvement for the Consumer Lifestyle sector, and Head of Operational Excellence, Accounting Operations. Philip was the lead author of the Philips Lean Excellence Model. Philip has over 30 years of business experience in leadership roles spanning the customer value chain, in Industry Leading Companies such as GKN Aerospace, Philips, Gillette, and Travelport. During this time he has built up an impressive reputation in Lean Leadership practices and is a regular speaker at industry conferences. He studied at Manchester Metropolitan University, Warwick Business School, and the University of Pennsylvania (Wharton School). Leading Lean by Living Lean: Changing how you lead, not who you are; is his third book, following the Axiom 2020 Business Book Awards Bronze Medal winner, The Simplicity of Lean: Defeating Complexity; Delivering Excellence and the success of Leading with Lean: An Experience-based guide to Leading a Lean Transformation. ABOUT THE SHOWPeople with purpose make a difference. Imagine a world where more people can just get their purpose out of them, into a plan and then actually make it happen. What a world that would be - People everywhere finding meaning and harnessing that to bring inspiration and energy to each and every day, changing lives for the better. But no one ever achieved anything on their own - we all have something unique to bring and that means we all have to play our part - if we want to go far, we have to go together and lead or serve towards a vision of the world we want to see. Everyone has a story to tell, and this show is where these stories come to life. ABOUT THE HOSTDavid Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur, David has bought, grown, started and sold several businesses, working with values-driven start-ups, award-winning SMEs, and multinational corporations on strategies for service excellence, leadership, and profitable growth. David's passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference. ARTWORK CREDITPenny Roberts - https://www.instagram.com/penpennypencils CONTACT METHODS LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat/Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurposeInstagram - https://www.instagram.com/davidcroberts_/Clubhouse - https://www.clubhouse.com/@davidcroberts?utm_medium=ch_profile&utm_campaign=MBv1ubya1-oOBXc_uQKFHw-46334
Welcome to What's Up in Business Travel for Week 49 of 2023. This is a weekly podcast from BusinessTravel360, where we update you on what's up this week in the world of business travel. This podcast is great for those who need to know what's happening all in less than 15 minutes.Topics covered during this podcast -Airlines expect to set passenger records in 2024UK make arrest in fake jet parts scandalHawaiian Airlines' stock price soarsUK bans ads over greenwashingLufthansa Group increases Distribution Cost ChargeBrazil launches Electronic Visa PlatformLufthansa & Lilium partnerRiyadh Air unveils pact with Turkish AirlinesAmadeus and CWT partner Etihad & TAP Air Portugal codeshareAir Canada expands Air-to-RailJetBlue starts Belize serviceHyatt expands the World of Hyatt loyalty programSIXT named 'Best Car Rental Company'TSA to test Self-Service Screening OptionChristopherson Business Travel moves to PrimeSabre & Travelport offer Lufthansa NDC contentTune in every Monday morning to get your weekly update. We hope you will make this a regular part of your week and listen in while you on the move or sitting back and sipping your coffee.You can subscribe to this podcast by searching 'BusinessTravel360' on Google Podcast, Apple Podcast, iHeart, Pandora, Spotify, Alexa or your favorite podcast player.This podcast was created, edited and distributed by BusinessTravel360. Be sure to sign up for regular updates at BusinessTravel360.com - Enjoy!Support the show
Episode Notes Alaska Air Group said it would buy Hawaiian Airlines in an all-cash transaction valued at $1.9 billion, including Hawaiian's debt. The parent company of Alaska Airlines and regional Horizon Air said it would continue to operate Hawaiian as an independent brand, reports Edward Russell, editor of Skift publication Airline Weekly. The proposed merger isn't a sure thing, given that it faces antitrust review by the Biden Administration. Analysts noted that JetBlue recently attempted to merge with Spirit Airlines, but that deal has since been mired in legal review. Given that the route networks of Alaska and Hawaiian wouldn't lead to the same concentration as the networks of JetBlue and Spirit, the probability is higher that the Alaska-Hawaiian deal will go through, reports Russell. Next, the American Society of Travel Advisors (ASTA) and American Airlines are going head-to-head in a complaint before the U.S. Department of Transport (DOT). The debate hinges on whether American Airlines has been wrong to withhold about 40% of fare inventory from travel agencies that fail to adopt its preferred booking technology, reports Selene Brophy, Skift's experiences reporter. Last month, American Airlines defended itself to regulators about its assertive push of the so-called new distribution capability while accusing travel agents of standing in the way of innovation. Skift asked ASTA for the group's response, which it published on Monday exclusively. ASTA said, “What's lacking from American Airlines's response is how atrocious their workflow is for new reservations.” “We fully support the adoption of modern retailing methods when the necessary technologies are ready and in place, and we're thankful for other airline partners who recognize that and have taken a more responsible approach.” The complaint is under review by U.S. regulators, with a response expected next year. Finally, Travelport said Monday that it had raised $570 million in new equity from investors, writes Skift tech reporter Justin Dawes. The world's third-largest travel technology company will add new major backers, including Davidson Kempner Capital Management and Canyon Partners, to its existing equity stakeholders, Siris Capital and Elliott Investment Management. With this new investment, Travelport will have a stronger balance sheet with the least debt amongst its peers, it said. Travelport competes with larger peers Amadeus and Sabre in helping travel agencies book flights from airlines. Once again, as with the other two stories of the day, the travel industry waits for regulators to decide what to do.
Send us a Text Message."Recovery is a program of action. It's about action. It's not about thinking your way out of a problem or wishing yourself better. It's about doing stuff.”Olly LynchIn this episode, you'll hear about:Olly's personal journey with addiction: How he found himself at a career high yet in deep alcohol and drug addiction & the personal and professional impacts that came with it.Finding your space in new roles: The challenge of joining a new organisation and how to establish yourself as a powerful and valuable presence who is comfortable questioning the status quo.Ego and self-esteem: How ego and low-self-esteem can feed into addiction, but also influence/mask the way people present themselves in a work context.Stagnation in large organisations: The common issue of stagnant thinking and competitiveness within large organisations, and the need to break free from it to foster creativity and innovation.Applying recovery principles in work: How principles from addiction recovery, such as self-reflection, honesty, and taking action, can be applied effectively in a work context to drive improvement and change.Key LinksIf you require treatment, information or advice for alcohol and drug-related issues, contact DirectLine on 1800 888 236.Find a 12-step Alcoholics Anonymous Meeting: https://meetings.aa.org.au/near/Omnico https://www.linkedin.com/company/omnico-group/TravelPort https://www.travelport.com/Lucid App (Now Imprint) https://imprintapp.com/Avante Marketing https://avante.marketing/Find a Helpline: https://findahelpline.com/au/topics/substance-useAbout our guestOlly Lynch (https://www.linkedin.com/in/ollylynch/) is a marketing leader, Fractional CMO and consultant with over 12 years of experience, working across B2B and B2C brands in agencies, client side and as an independent consultant. He's worked alongside some of the biggest brands in the world including IBM,Thomson Reuters, Motorola, Fujitsu, CA and Interflora and is the founder of Avante Marketing.He is driven by the belief that we only control two things in life: mindset and effort. “There is very little that cannot be achieved with positivity, hard work and an iron will.About our hostOur host, Chris Hudson (https://www.linkedin.com/in/chris-hudson-7464254/), is a Teacher, Experience Designer and Founder of business transformation coaching & consultancy Company Road (www.companyroad.co)Chris considers himself incredibly fortunate to have worked with some of the world's most ambitious and successful companies, including Google, Mercedes-Benz, Accenture (Fjord) and Dulux, to name a small few. He continues to teach with Academy Xi in CX, Product Management, Design Thinking and Service Design and mentors many business leaders internationally. For weekly updates and to hear about the latest episodes, please subscribe to The Company Road Podcast at https://companyroad.co/podcast/
Welcome to What's Up in Business Travel for Week 41 of 2023. This is a weekly podcast from BusinessTravel360, where we update you on what's up this week in the world of business travel. This podcast is great for those who need to know what's happening all in less than 15 minutes.Topics covered during this podcast -Airline on-time rate is upCompanies unaware of true scale of ‘work from anywhere'Fake parts infiltrate airline fleetsMyAirline abruptly suspends serviceAmex GBT projects higher 2024 hotel ratesMajor airlines suspend service to IsraelSouthwest Airlines partners with SpotnanaHotelbeds partners with Legoland hotelsLot Polish Airlines & JetBlue to codeshareCWT partners with Traxo for off-channel bookingsFirst Spark by Hilton debutsAir New Zealand extends Covid-19 credit expirationUnited Airlines overhauls its boarding processUnited unveils new Club at NewarkCIBT introduces digital passport/visa solutionAir Canada and Travelport strike a deal on NDC contentARC integrates LATAM NDC into Direct ConnectQatar Airways selects StarlinkSpaceX launches $1 billion asteroid mission for NASATune in every Monday morning to get your weekly update. We hope you will make this a regular part of your week and listen in while you on the move or sitting back and sipping your coffee.You can subscribe to this podcast by searching 'BusinessTravel360' on Google Podcast, Apple Podcast, iHeart, Pandora, Spotify, Alexa or your favorite podcast player.This podcast was created, edited and distributed by BusinessTravel360. Be sure to sign up for regular updates at BusinessTravel360.com - Enjoy!Support the show
Linking the Travel Industry is a business travel podcast where we review the top travel industry stories that are posted on LinkedIn by LinkedIn members. We curate the top posts and discuss with them with travel industry veterans in a live session with real audience members. You can join the live recording session by visiting BusinessTravel360.com and registering for the next event.Your Hosts are Riaan van Schoor, Ann Cederhall and Aash Shravah.Stories covered on this session include -The controversial HS2 (High Speed Two) Ltd Rail project in the UK was again in the news with a story about the UK government refusing to commit to a previously promised extension to Manchester.Just how bad the UK's air traffic control staffing challenges are became evident with the recent revelation that a single controller's absence from work was behind the recent chaos at Gatwick airport.The world's most profitable airline is ... Air Arabia.So, who's going to buy TAP Air Portugal?Meon Valley Travel shares the news that the United States has launched a mobile app for their ESTA program.Turkish Airlines seems to be getting the green light to fly to Australia.New route: From 31 March, LEVEL Airlines will fly three times a week from Barcelona to Miami.Travelport announces carbon emission calculation solutions across their point of sale and API solutions.Air Belgium announces a suspension of services whilst dealing with financial challenges.The American low-cost airline Breeze Airways™ announced a "passenger marketplace" solution in partnership with Volantio.You can subscribe to this podcast by searching 'BusinessTravel360' on Google Podcast, Apple Podcast, iHeart, Pandora, Spotify, Alexa or your favorite podcast player.This podcast was created, edited and distributed by BusinessTravel360. Be sure to sign up for regular updates at BusinessTravel360.com - Enjoy!Support the show
In the special 50th episode, SimpliFlying CEO and host of the podcast, Shashank Nigam, reflects on the podcast's evolution from its inception on Earth Day 2022. He is joined by the SimpliFlying team members as they record the episode on a boat in London during their annual retreat. Shashank begins by highlighting the critical contributions of each member of the SimpliFlying team in the areas of research, writing, production management, design, marketing and distribution. Tracing the podcast's journey, Shashank notes the transition from his initial short YouTube video content to in-depth podcasts, driven by his – and the company's – increasing interest and curiosity in sustainable aviation. Apart from discussing unique features like innovative visual branding and insightful articles that replace traditional transcripts, the team also recalls some of their favourite and most insightful episodes. Red Sea Global's episode on its regenerative tourism site receives a special mention as it aims to be the largest tourism destination in the world that is powered 100% by renewable energy 24 hours a day. Other noteworthy episodes include interviews with AIR COMPANY, which transforms carbon dioxide into sustainable aviation fuel, and Archer, an electric air taxi firm. The episode on SATAVIA's contrail reduction technology is mentioned, with Shashank noting its relevance from an earlier conversation with Etihad Airways.Overall, the team remains optimistic about sustainable aviation's future, foreseeing innovations in hydrogen fuel and other green technologies. Concluding with light-hearted bloopers and future aspirations, the episode emphasises the podcast's commitment to advancing discussions on sustainable aviation.A special shout-out to our sponsors, both past and present, who have championed our podcast since day 1 – CarbonClick, Cirium, and our current sponsor, Travelport. Feel free to reach out via email to podcast@simpliflying.com. For more content on sustainable aviation, visit our website green.simpliflying.com and join the movement. It's about time.Links & More:How Red Sea Global's ambitious eco-tourism model could save the planetThe company transforming CO2 into clean alcohols and fuelWhy eVTOLS will change the way we live, travel and spend time Deep Work: Rules for Focused Success in a Distracted World - AmazonThe Climate Book by Greta Thunberg - Penguin Random House
In this episode, we talk to Tom Kershaw, Chief Product & Technology Officer at Travelport, about how technology coupled with a transparent, collaborative approach can lead to a sustainable future. Travelport is a travel technology company with transparency at its core. It provides “a single, independent marketplace for buyers and sellers of travel” that helps travellers make informed travel decisions while enabling travel businesses such as airlines and hotels to personalise their content and offers. Kershaw asserts that sustainability is a technical problem that requires integration and collaboration across various departments, including revenue, marketing, and technology. He emphasises that sustainability should be a part of the culture in every organisation, not a segregated department.You'll also learn about the importance of having standard and transparent calculations for carbon emissions, rather than aiming for absolute accuracy. Kershaw stresses the need for consumers to understand the relative impact of their choices and make informed decisions. Most importantly, the episode explains why the intersection of government policy, corporate responsibility, and technological innovation is crucial for the path ahead.If you LOVED this episode, you'll also love the conversation we had with Red Sea Global's CEO John Pagano who shares how the developer is rethinking eco-tourism that will allow you to travel not just net-zero, but true climate positive. Check it out here.Feel free to reach out via email to podcast@simpliflying.com. For more content on sustainable aviation, visit our website green.simpliflying.com and join the movement. It's about time.Links & More:About TravelportTravelport+ is the platform for modern agency retailing - TravelportTravelport Joins Travalyst Coalition and Escalates Focus on Sustainability in Travel Retailing - TravelportIATA CO2 Connect Calculator European Green Deal: new law agreed to cut aviation emissions by promoting sustainable aviation fuels - European CommissionUS-based United Airlines expects Inflation Reduction Act to spur more SAF output - S&P➡️ How Red Sea Global's ambitious eco-tourism model could save the planet - SimpliFlying
• Regulación de la UE: Booking, Google y las redes sociales se encuentran ahora bajo la regulación de la Unión Europea con el objetivo de garantizar una competencia leal y evitar posibles monopolios en el sector turístico. La UE ha decidido tomar cartas en el asunto ante las crecientes preocupaciones sobre el dominio de estas plataformas en la industria. Leer más • Iberia y la dignidad deportiva: Como patrocinadora oficial de la selección, Iberia ha mostrado su firme apoyo a las medidas necesarias para preservar la dignidad de los deportistas. Esta postura refleja el compromiso de la aerolínea con el deporte y la integridad de sus protagonistas. Leer más • Nueva sede OMT en Madrid: Ferrovial ha sido la empresa adjudicataria para las obras de la futura sede de la Organización Mundial del Turismo (OMT) en Madrid. El proyecto, valorado en 214 millones de euros, reafirma la posición de España como referente en el ámbito turístico global. Leer más • Auge del turismo de cruceros: España celebra un aumento del 75% en el turismo de cruceros, superando con creces los niveles prepandemia. Esta estadística demuestra la resiliente recuperación del sector y la continua atracción de España como destino predilecto para los viajeros de crucero. Leer más • Descenso en ventas para agentes alemanes: Los agentes de viajes en Alemania han detectado una disminución en las ventas, lo que plantea ciertas preocupaciones en cuanto a las tendencias del turismo proveniente de uno de los mercados más fuertes de Europa. Es vital que el sector turístico esté atento a estos cambios y adapte sus estrategias en consecuencia. Leer más • Líderes hoteleros: Marriott, Jin Jiang y Hilton han alcanzado un hito impresionante al superar el millón de habitaciones. Este logro demuestra el crecimiento y fortaleza de estas cadenas hoteleras, consolidándose como referentes en la industria hotelera mundial. Leer más • Pymes y digitalización: Las pymes del sector turístico en España están adoptando la digitalización a un ritmo sin precedentes. La adopción de nuevas tecnologías y la adaptación al entorno digital son clave para mantener la competitividad en un mercado en constante evolución. Leer más • Valencia y el turismo: Valencia está experimentando su mejor temporada turística, con un crecimiento sin precedentes, consolidándose como un destino clave en el panorama nacional. Leer más • Turismo chino en alza: Se prevé que el sector turístico chino crezca a un ritmo más acelerado que su propio PIB, reflejando la vitalidad y potencial del mercado turístico en China. Leer más • Medición de marketing en turismo: Google arroja luz sobre cómo medir el rendimiento del marketing en la industria de viajes, proporcionando herramientas y métricas esenciales para profesionales del sector. Leer más • Migración de Travelport: Ejecutivos de Travelport comparten valiosos insights sobre la reciente migración de su plataforma, evidenciando la adaptabilidad y la innovación en soluciones de viaje. Leer más • Fortalecimiento de lazos turísticos: Estados Unidos y China están en conversaciones para impulsar sus relaciones en el ámbito turístico, un movimiento que podría desencadenar un flujo significativo de turistas entre ambas naciones. Leer más • Financiación para Ramp: Ramp, plataforma centrada en gastos corporativos, ha recaudado 300 millones de dólares en su última ronda de financiamiento, subrayando la creciente demanda de soluciones tecnológicas en el ámbito empresarial turístico. Leer más
Linking the Travel Industry is a business travel podcast where we review the top travel industry stories that are posted on LinkedIn by LinkedIn members. We curate the top posts and discuss with them with travel industry veterans in a live session with real audience members. You can join the live recording session by visiting BusinessTravel360.com and registering for the next event.Your Hosts are Riaan van Schoor, Ann Cederhall and Aash Shravah.Stories covered on this session include -BCD Travel announced a management tool for unprofiled travellers.SAP Concur was in the news twice:- An "overhauled" version is coming in Q4 via Sabre.- Travelport will integrate with them "in 2024"Is there a new airline coming out of Texas?Global business travel spending will surpass pre-Covid levels by next year, according to a report by GBTA | Global Business Travel AssociationASTA - American Society of Travel Advisors filed a request with the US Department of Transport against American Airlines to "restore all its content to the EDIFACT distribution channel".Los Angeles International Airport - LAX bans the sale of plastic water bottles.Will Horton does an excellent summary of Australia's foreign carrier policy and the negative impact it's been having for consumers. Investment news:- Mondee aquires Skypass Travel for $15M.- Booking.com's purchase of Etraveli Group continues to face challenges and they are doing some interesting moves to try and satisfy the EU regulators.Space News & Extra Stories.You can subscribe to this podcast by searching 'BusinessTravel360' on Google Podcast, Apple Podcast, iHeart, Pandora, Spotify, Alexa or your favorite podcast player.This podcast was created, edited and distributed by BusinessTravel360. Be sure to sign up for regular updates at BusinessTravel360.com - Enjoy!Support the show
After a short break, we're back in action with episode 59 of the GMI Rocket show! Our guest today is joining us from Ireland: Liam Brennan, CEO of Tracker Software Technologies, a business travel compliance company. (I'm going to use the name “Tracker” for short, but don't confuse it with US-based immigration tech company Tracker Corp, which was recently acquired by Mitratech.) Liam started out in moving, first at a leading London-based courier company and then TNT Express (which was acquired by FedEx in 2016). Then, after a stint at a major telecom company, Liam managed sales and operations teams at Travelport and then Paragon Relocation for over a decade. Eventually, in 2014, Liam recognized the need for tech in the industry that sits across everything from immigration tech to HR tech to tax and more - thus, Tracker was born. So, here's what we're going to discuss: Liam's early life and background How Liam first came across the moving industry, and his experience working there What Liam gained from then moving into sales and ops roles within relocation How the idea for Tracker first came about, and how Tracker works Liam's experience raising $2M, and lessons for other founders raising capital What's in store for Tracker in the future, and Liam's thoughts on tech in the industry And more! So please join us, ask questions and leave comments! #immigration #globalmobility #immigrationlaw #legaltech #relocation ---- Check out the Tracker Software Technologies here: https://gtglobaltracker.com/ Connect with Liam here: hhttps://www.linkedin.com/in/liambrennandublin/ Digital marketing for immigration & global mobility at GMI Rocket: https://gmirocket.com/ Digitize your LCA posting and PAF process with LaborLess: https://laborless.io/ Connect with Roman Zelichenko on LinkedIn! https://www.linkedin.com/in/romanzelichenko-electronic-lca-posting-public-access-file/
El Instituto Tecnológico Hotelero, en colaboración con Bioscore, ha elaborado un Estudio de la aplicación de Buenas Prácticas en materia de Sostenibilidad para el Sector Hotelero Español. Para ello, se ha tomado como marco de referencia los Objetivos de Desarrollo Sostenible de las Naciones Unidas, los cuales constituyen el principal estándar relacionado con la sostenibilidad en la actualidad. La Comisión Nacional de los Mercados y la Competencia ha puesto a las agencias de viajes en su punto de mira por posibles prácticas anticompetitivas. Una de las compañías inspeccionadas fue Viajes El Corte Inglés, que recibió la visita de funcionarios de la CNMC en dos de sus sedes en Madrid, durante tres días previos a la Semana Santa. Un nuevo estudio independiente, encargado por Travelport, sobre lo que quieren y esperan los consumidores, reveló múltiples lagunas que explican la falta de confianza de los clientes en los vendedores de viajes. El 83% de los consumidores más jóvenes, de entre 18 y 41 años, desean una atención al cliente más humana. Turespaña y Binter han firmado un acuerdo de colaboración para la promoción conjunta en el mercado italiano por un importe total de 450.000 euros que será asumido a partes iguales por las dos entidades a lo largo de 2023, 2024 y 2025, según se ha publicado hoy en el Boletín Oficial del Estado. Los viajes corporativos en Estados Unidos y Europa recuperarán el 71% del volumen de gasto prepandemia a finales de 2023, mientras que en 2024 o principios de 2025 alcanzará el 95% de 2019, según la tercera edición del informe 'Navegando hacia la nueva normalidad' de Deloitte. La asistencia a eventos presenciales será un gran impulsor del crecimiento de este tipo de viajes. Han sido publicadas las bases reguladoras para el Programa de mejora de la competitividad y de dinamización del Patrimonio Histórico con uso turístico y se procede a su convocatoria correspondiente al ejercicio 2022. El plazo finaliza el próximo 12 de mayo.
Linking the Travel Industry is a business travel podcast where we review the top travel industry stories that are posted on LinkedIn by LinkedIn members. We curate the top posts and discuss with them with travel industry veterans in a live session with real audience members. You can join the live recording session by visiting BusinessTravel360.com and registering for the next event.Your Hosts are Riaan van Schoor, Ann Cederhall and Aash Shravah.Stories covered on this session include -Jeff Klee joins us to discuss how AmTrav was experiencing the American Airlines changes in distribution.Travelport's private equity owners, Siris Capital Group and Elliott Investment Management L.P. pump an extra $200m into the company. Is the new Lufthansa cabin class offering too complex? In what as seen as a move to capture the growing business travel market in India, Navan acquires Tripeur, an Indian based travel and expense management company.KLM Royal Dutch Airlines wins their court case against the Dutch government's plans to reduce flight capacity out of Schiphol. And a post by Ann Cederhall asking if travel agents and airlines can remain friends or is NDC the divide?
Linking the Travel Industry is a business travel podcast where we review the top travel industry stories that are posted on LinkedIn by LinkedIn members. We curate the top posts and discuss with them with travel industry veterans in a live session with real audience members. You can join the live recording session by visiting BusinessTravel360.com and registering for the next event.Your Hosts are Riaan van Schoor, Ann Cederhall and Aash Shravah.Stories covered on this session include -United Airlines and Archer announce the first commercial electric air taxi route in Chicago. Skift publishes their latest travel startup investment report, with news that $110m were invested in five startups this week aloneRemember the previous Italian airline Alitalia? The EU ruled this week that their state aid to the tune of €400m was illegal and they have to pay it back.Aviation history was made this when the largest plane powered by hydrogen fuel took off.A UK aviation tax cut makes little sense, but Ryanair - Europe's Favourite Airline is making the most of it.Our newsfeeds were clogged with the American Airlines #ndc deadline saga happening on Monday 3 April.Some travel sellers, like the the French OBT Travel Planet were confident enough to step up say they are readyBCD Travel summed up the NDC situation really wellWhilst from others, especially SAP Concur, the silence was deafening, despite questions being asked about their AA NDC offering in several posts.The #gds and airline PR machines were in full spinAnd even more bizarre "announcements" about Sabre and AA content deals, though we know it's been in place.Travelport put out plenty of posts about them also being more than ready for this change by AA, it was interesting to note we saw very little about this from Amadeus.Meanwhile, Johnny Thorsen had enough of all this (he's not the only one) and coined the phrase #TravelConfusionExtra Stories and yes.,,,SPACE NEWS!You can subscribe to this podcast by searching 'BusinessTravel360' on Google Podcast, Apple Podcast, iHeart, Pandora, Spotify, Alexa or your favorite podcast player.This podcast was created, edited and distributed by BusinessTravel360. Be sure to sign up for regular updates at BusinessTravel360.com - Enjoy!Support the show
Linking the Travel Industry is a business travel podcast where we review the top travel industry stories that are posted on LinkedIn by LinkedIn members. We curate the top posts and discuss with them with travel industry veterans in a live session with real audience members. You can join the live recording session by visiting BusinessTravel360.com and registering for the next event.Your Hosts are Riaan van Schoor, Ann Cederhall and Aash Shravah.Stories covered on this session include -Travelport acquires the corporate booking tool Deem, Inc. We are joined on Monday by Travelport VP Kyle Moore who will tell us all about this.Travel Counsellors acquires Holidaysplease.Meeting tech specialist Cvent is to be acquired by Blackstone for $4.6b.American Express Global Business Travel posted financial results for 2022, showing they were 143% up from 2021.The new Saudi Arabia airline Riyadh Air is officially announced. Clyde Travel Management strikes a direct #NDC content deal with Lufthansa.A passenger takes Emirates to court in New Zealand for failing to deliver the business class product as advertised, and wins.Lufthansa needs a stronger Air India Limited, and here's why their CEO Carsten Spohr thinks so. Trivia of the week: Which airline has the most female pilots? The answer might surprise you - come find out during Monday's live event.MeanwhilePeople are signing a petition to prevent Alaska Airlines from painting one of it's planes. One More Story & Space News!You can subscribe to this podcast by searching 'BusinessTravel360' on Google Podcast, Apple Podcast, iHeart, Pandora, Spotify, Alexa or your favorite podcast player.This podcast was created, edited and distributed by BusinessTravel360. Be sure to sign up for regular updates at BusinessTravel360.com - Enjoy!Support the show
Computing has totally changed how people buy and experience travel. That process seemed to start with sites that made it easy to book travel, but as with most things we experience in our modern lives, it actually began far sooner and moved down-market as generations of computing led to more consumer options for desktops, the internet, and the convergence of these technologies. Systems like SABRE did the original work to re-think travel - to take logic and rules out of the heads of booking and travel agents and put them into a digital medium. In so doing, they paved the way for future generations of technology and to this day retain a valuation of over $2 billion. SABRE is short for Semi-Automated Business Research Environment. It's used to manage over a third of global travel, to the tune of over a quarter trillion US dollars a year. It's used by travel agencies and travel services to reserve car rentals, flights, hotel rooms, and tours. Since Sabre was released services like Amadeus and Travelport were created to give the world a Global Distribution System, or GDS. Passenger air travel began when airlines ferrying passengers cropped up in 1914 but the big companies began in the 1920s, with KLM in 1919, Finnair in 1923, Delta in 1925, American Airlines and Ryan Air in 1926, Pan American in 1927, and the list goes on. They grew quickly and by 1926 the Air Commerce Act led to a new department in the government called Air Commerce, which evolved into the FAA, or Federal Aviation Administration in the US. And each country, given the possible dangers these aircraft posed as they got bigger and loaded with more and more fuel, also had their own such departments. The aviation industry blossomed in the roaring 20s as people traveled and found romance and vacation. At the time, most airlines were somewhat regional and people found travel agents to help them along their journey to book travel, lodgings, and often food. The travel agent naturally took over air travel much as they'd handled sea travel before. But there were dangers in traveling in those years between the two World Wars. Nazis rising to power in Germany, Mussolini in Italy, communist cleansings in Russia and China. Yet, a trip to the Great Pyramid of Giza could now be a week instead of months. Following World War II, there was a fracture in the world between Eastern and Western powers, or those who aligned with the former British empire and those who aligned with the former Russian empire, now known as the Soviet Union. Travel within the West exploded as those areas were usually safe and often happy to accept the US dollar. Commercial air travel boomed not just for the wealthy, but for all. People had their own phones now, and could look up a phone number in a phone book and call a travel agent. The travel agents then spent hours trying to build the right travel package. That meant time on the phone with hotels and time on the phone with airlines. Airlines like American head. To hire larger and larger call centers of humans to help find flights. We didn't just read about Paris, we wanted to go. Wars had connected the world and now people wanted to visit the places they'd previously just seen in art books or read about in history books. But those call centers grew. A company like American Airlines couldn't handle all of its ticketing needs and the story goes that the CEO was sitting beside a seller from IBM when they came up with the idea of a computerized reservation system. And so SABRE was born in the 1950s, when American Airlines agreed to develop a real-time computing platform. Here, we see people calling in and pressing buttons to run commands on computers. The tones weren't that different than a punch card, really. The system worked well enough for American that they decided to sell access to other firms. The computers used were based loosely after the IBM mainframes used in the SAGE missile air defense system. Here we see the commercial impacts of the AN/FSQ-7 the US government hired IBM to build as IBM added the transistorized options to the IBM 704 mainframe in 1955. That gave IBM the interactive computing technology that evolved into the 7000 series mainframes. Now that IBM had the interactive technology, and a thorough study had been done to evaluate the costs and impacts of a new reservation system, American and IBM signed a contract to build the system in 1957. They went live to test reservation booking shortly thereafter. But it turns out there was a much bigger opportunity here. See, American and other airlines had paper processes to track how many people were on a flight and quickly find open seats for passengers, but it could take an hour or three to book tickets. This was fairly common before software ate the world. Everything from standing in line at the bank, booking dinner at a restaurant, reserving a rental car, booking hotel rooms, and the list goes on. There were a lot of manual processes in the world - people weren't just going to punch holes in a card to program their own flight and wait for some drum storage to tell them if there was an available seat. That was the plan American initially had in 1952 with the Magnetronic Reservisor. That never worked out. American had grown to one of the largest airlines and knew the perils and costs of developing software and hardware like this. Their system cost $40 million in 1950s money to build with IBM. They also knew that as other airlines grew to accommodate more people flying around the world, that the more flights, the longer that hour or three took. So they should of course sell the solution they built to other airlines. Thus, parlaying the SAGE name, famous as a Cold War shield against the nuclear winter, Sabre Corporation began. It was fairly simple at first, with a pair of IBM 7090 mainframes that could take over 80,000 calls a day in 1960. Some travel agents weren't fans of the new system, but those who embraced it found they could get more done in less time. Sabre sold reservation systems to airlines and soon expanded to become the largest data-processor in the world. Far better than the Reservisor would have been and now able to help bring the whole world into the age of jet airplane travel. That exploded to thousands of flights an hour in the 1960s and even turned over all booking to the computer. The system got busy and over the years IBM upgraded the computers to the S/360. They also began to lease systems to travel agencies in the 1970s after Max Hopper joined the company and began the plan to open up the platform as TWA had done with their PARS system. Then they went international, opened service bureaus in other cities (given that we once had to pay for a toll charge to call a number). And by the 1980s Sabre was how the travel agents booked flights. The 1980s brought easysabjre, so people could use their own computers to book flights and by then - and through to the modern era, a little over a third of all reservations are made on Sabre. By the mid-1980s, United had their own system called Apollo, Delta had one called Datas, and other airlines had their own as well. But SABRE could be made to be airline neutral. IBM had been involved with many American competitors, developing Deltamatic for Delta, PANAMAC for Pan Am, and other systems. But SABRE could be hooked to thee new online services for a whole new way to connect systems. One of these was CompuServe in 1980, then Prodigy's GEnie and AOL as we turned the corner into the 1990s. Then they started a site called Travelocity in 1996 which was later sold to Expedia. In the meantime, they got serious competition, which eventually led to a slew of acquisitions to remain compeititve. The competition included Amadeus, Galileo International, and Worldspan on provider in the Travelport GDS. The first of them originated from United Airlines, and by 1987 was joined by Aer Lingus, Air Portugal, Alitalia, British Airways, KLM, Olympic, Sabena, and Swissair to create Galileo, which was then merged with the Apollo reservation system. The technology was acquired through a company called Videcom International, which initially started developing reservation software in 1972, shortly after the Apollo and Datas services went online. They focused on travel agents and branched out into reservation systems of all sorts in the 1980s. As other systems arose they provided an aggregation to them by connecting to Amadeus, Galileo, and Worldspan. Amadeus was created in 1987 to be a neutral GDS after the issues with Sabre directing reservations to American Airlines. That was through a consortium of Air France, Iberia, Lufthansa, and SAS. They acquired the assets of the bankrupt System One and they eventually added other travel options including hotels, cars rentals, travel insurance, and other amenities. They went public in 1999 just before Sabre did and then were also taken private just before Sabre was. Worldspan was created in 1990 and the result of merging or interconnecting the systems of Delta, Northwest Airlines, and TWA, which was then acquired by Travelport in 2007. By then, SABRE had their own programming languages. While the original Sabre languages were written in assembly, they wrote their own language on top of C and C++ called SabreTalk and later transitioned to standard REST endpoints. They also weren't a part of American any longer. There were too many problems with manipulating how flights were displayed to benefit American Airlines and they had to make a clean cut. Especially after Congress got involved in the 1980s and outlawed that type of bias for screen placement. Now that they were a standalone company, Sabre went public then was taken private by private equity firms in 2007, and relisted on NASDAQ in 2014. Meanwhile, travel aggregators had figured out they could hook into the GDS systems and sell discount airfare without a percentage going to travel agents. Now that the GDS systems weren't a part of the airlines, they were able to put downward pressure on prices. Hotwire, which used Sabre and a couple of other systems, and TripAdvisor, which booked travel through Sabre and Amadeus, were created in 2000 and Microsoft launched Expedia in 1996, which had done well enough to get spun off into its own public company by 2000. Travelocity operated inside Sabre until sold, and so the airlines put together a site of their own that they called Orbitz, which in 2001 was the biggest e-commerce site to have ever launched. And out of the bursting of the dot com bubble came online travel bookings. Kayak came in 2004 Sabre later sold Travelocity to Expedia, which uses Sabre to book travel. That allowed Sabre to focus on providing the back end travel technology. They now do over $4 billion in revenue in their industry. American Express had handled travel for decades but also added flights and hotels to their site, integrating with Sabre and Amadeus as well. Here, we see a classic paradigm in play. First the airlines moved their travel bookings from paper filing systems to isolated computer systems - what we'd call mainframes today. The airlines then rethink the paradigm and aggregate other information into a single system, or a system intermixed with other data. In short, they enriched the data. Then we expose those as APIs to further remove human labor and put systems on assembly lines. Sites hook into those and the GDS systems, as with many aggregators, get spun off into their own companies. The aggregated information then benefits consumers (in this case travelers) with more options and cheaper fares. This helps counteract the centralization of the market where airlines acquire other airlines but in some way also cheapen the experience. Gone are the days when a travel agent guides us through our budgets and helps us build a killer itinerary. But in a way that just makes travel much more adventurous.
Our weekly recap and preview for next week features Genesis, Party City and Travelport. This week we also feature a replay from The Reorg Primary View series, where Robert Keach, co-chair of Bernstein Shur's business restructuring and insolvency practice, discusses the past, present and future of subchapter V, the section of the Bankruptcy Code added in 2019 for small-business debtor reorganizations, with Harvard Zhang, associate editor at Reorg. The Reorg podcast is now available on Reorg's Webinars & Podcasts Page. The podcast is also available on Spotify, SoundCloud, Amazon and iTunes. Chapters in this podcast include: 01:04 - Weekly recap 05:19 - Week's top-read stories 05:57 - Week ahead preview 08:30 - The Reorg Primary View: Bernstein Shur's Bob Keach Discusses Subchapter V With Reorg's Harvard Zhang #leveragedfinance #leveragedloans #highyieldbonds #highyield
Linking the Travel Industry is a business travel podcast where we review the top travel industry stories that are posted on LinkedIn by LinkedIn members. We curate the top posts and discuss with them with travel industry veterans in a live session with real audience members. You can join the live recording session by visiting BusinessTravel360.com and registering for the next event.Your Hosts are Riaan van Schoor, Ann Cederhall and Aash Shravah.Stories covered on this session include -Travelport sells its hotel booking division Hotelzon to TripStax, a TMC tech supplier. Expedia Group is keen to revive it's image and position in the industry. India re-instates e-Visas for UK travellers.The news story of the week surely was American Airlines setting out their NDC distribution vision with a deadline of April 2023.Apart from announcing they will be able to operate from London next year, Flyr was also in the news as it can now do virtual interlining with Norse Atlantic Airways, courtesy of DohopInternational Air Transport Association (IATA) launces a "coalition of the willing" to modernize airline retailing.Corporate booking data capture specialist Traxo and American Express Global Business Travel announce a partnership.Bonus Stories & SPACE NEWS!Tune in every week to get your weekly update. You can subscribe to this podcast by searching BusinessTravel360 on Google Podcast, Apple Podcast, iHeart, Pandora or Spotify.Support the show
Linking the Travel Industry is a business travel podcast where we review the top travel industry stories that are posted on LinkedIn by LinkedIn members. We curate the top posts and discuss with them with travel industry veterans in a live session with real audience members. You can join the live recording session by visiting BusinessTravel360.com and registering for the next event.Your Hosts are Riaan van Schoor, Ann Cederhall and Aash Shravah.Stories covered on this session include -Daniel from Oystin shares news about Travelport introducing changes in their agency commercial model when it comes to #ndc content. Is this the shift we've been waiting for? https://lnkd.in/eHMfk7RiEmirates' Sir Tim Clark calls for the CEO of Heathrow to resign. https://lnkd.in/eeUebvSyUnited Airlines once again appeared in my feed several times this week. They posted better than expected financial results. https://lnkd.in/egpC5JzSSteve Glenn from Executive Travel Inc. writes about how United is expanding aggressively internationally, whilst other airlines might be holding back. https://lnkd.in/en-ewuTkThey had a "snake on a plane" incident which had pax screaming and lifting their legs up in horror - just Google that one...Portugal aims to have the first all electrical airline. https://lnkd.in/eniSrvWyDespite cost of living concerns, UK travellers are buying plenty of holidays, with Travel Counsellors reporting superb results. Robert Kiernan tells us more here. https://lnkd.in/e-gWJUdPFeatured story: Andrew Crawley from American Express Global Business Travel urges airlines to be mindful of the needs of corporate clients in their pursuit of #ndc. He sends a very strong message. https://lnkd.in/eSH46a5zBonus StoriesTune in every week to get your weekly update. You can subscribe to this podcast by searching BusinessTravel360 on Google Podcast, Apple Podcast, iHeart, Pandora or Spotify. Support the show
Episode page with video, transcript, and more My guest for Episode #460 of the Lean Blog Interviews Podcast is Philip Holt. He is currently Senior Vice President, Operational Excellence at GKN Aerospace, the world's leading multi-technology Tier 1 Aerospace supplier, and has over 30 years of business experience in leadership roles spanning the customer value chain, in industry-leading Companies also including Philips, Gillette, and Travelport. He is the author of three Lean Leadership books: Leading with Lean: An Experience-based guide to Leading a Lean Transformation The Simplicity of Lean: Defeating Complexity; Delivering Excellence Leading Lean by Living Lean: Changing how you Lead, not who you are You can learn more at Philip's website. Today, we discuss topics and questions including: Your “Lean origin story?” “Thought I knew what Lean was” How did visiting Japan help? Kaikaku — breakthrough improvement vs. continuous improvement Systemic view of Lean / TPS – can't grab just pieces True North?? How to define that? What are some of the ways in which people overcomplicate Lean? Overcomplicating problem solving? Six Sigma… A3? Start at the most simple form of problem solving How do you describe Lean simply? How do you define “transformation”? When it's fully aligned with the strategy of the company… What “transformational results” would you expect to see? Zero Accidents goal – the Heinrich Triangle Unlearning the old way so we can lead in a Lean way? The personal benefits of Lean at work and life?? What is a “life in balance”?? What does that mean to you? Using lean tools at home? Push vs. pull for information?? The podcast is sponsored by Stiles Associates, now in their 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more. This podcast is part of the #LeanCommunicators network.
Buckle up for a new episode of Elevate Your Equity podcast with Levi Brackman. Levi is the CEO and founder of Invown (invown.com), a crowdfunding fractional real estate marketplace where everyday investors and real estate owners transact. On the show, we talked about the spark to his real estate investing interest and managing relationships with other investors. He also highlighted some technical stuff including:• What Crowdfunding and Syndicated Funds are.• Some common misconceptions in crowdfunded real estate.More about Levi. Levi has been investing in real estate for 17 years. He is a serial entrepreneur, bestselling author, Ph.D. in the quantitative social sciences, former principal data scientist at Travelport, and executive at Priceline and BP. Levi holds a Masters's degree from University College London and three rabbinic ordinations.Thanks a bunch Levi Brackman for coming on the show!Unlock 3+1 degrees of freedom (time, location, financial + health) with our 5 Point Blueprint! https://elevateequity.org/podcastgiftIf you really enjoyed this content and are looking for more, you can continue to learn more about us in several different places for free!on our website for blogs & other podcast interviews! elevateequity.orgour YouTube channel! youtube.com/channel/derekcliffordour book/audiobook! amazon.com/dp/ebookIf you'd like to have a FREE copy of our 7 Ways Commercial Real Estate Syndications Protect and Build Wealth, simply click the link below. We are here and vested in your long-term success! elevateequity.org/7waysEbook
Crowdfunding is a way for people to invest in real estate from all walks of life. In this episode, Chad welcomes Levi Brackman, the founder and CEO of Invown - the two-sided marketplace for real estate equity, to share with us the different types of crowdfunding. He is the author of the Best Seller, Jewish Wisdom for Business Success which was translated into 8 languages. Levi has been investing in real estate for 17 years and is a serial entrepreneur, bestselling author, Ph.D. in the quantitative social sciences, former principal data scientist at Travelport, and executive at Priceline and BP. Levi holds a Master's degree from University College London and three rabbinic ordinations. [00:01 - 04:34] Opening Segment Introducing Levi to the show Brief background and career [04:35 - 14:19] Crowdfunding Vs. Other Syndications Levi discusses the different types of crowdfunding, Howie's rule, and the importance of proper disclosure for investors Real estate is a security, and you have to register it with the SEC unless you're using an exception The two main types of real estate securities: 506(b): allows you to advertise 506(c): allows you to raise money from people without having to register with the SEC Rex (recreational equity) is the third type of real estate security that falls between 506(b) and 506(c) [14:20 - 19:05] The Process at Invown Investing at Invown is just like shopping Marketing is important for any deal What should an operator be looking for? [19:06:10 - 23:30] Closing Segment Know more about Levi in the Quattro Trio See the links below Final words Quotes: “How can we allow people to invest in real estate from all walks of life? Not just wealthy people, but literally everybody.” - Levi Brackman Connect with Levi through LinkedIn, or visit www.invown.com. Grab Levi's book, Jewish Wisdom for Business Success. LEAVE A 5-STAR REVIEW + help someone who wants to explode their business growth by sharing this episode. Find out how team Quattro can help you by visiting www.TheQuattroWay.com. Real Estate Runway Podcast is all about alternative business and investment strategies to help you amplify life, and maximize wealth! Click here to find out more about the host, Chad Sutton.
Linking the Travel Industry is a business travel podcast where we review the top travel industry stories that are posted on LinkedIn by LinkedIn members. We curate the top posts and discuss with them with travel industry veterans in a live session with real audience members. You can join the live recording session by visiting BusinessTravel360.com and registering for the next event. Your Hosts are Riaan van Schoor, Ann Cederhall and Aash Shravah.Stories covered on this session include -Norse Atlantic Airways decides to enter the GDS distribution chain in a deal with WorldTicket, and Adrian Keating's post about this raises a few eyebrows with his choice of words: https://lnkd.in/dzrppqKiHeathrow introduces a cap on flights to try and match the limited resources now in place at the airport. It backfires on them massively, especially with the very short notice period of 36 hours to airlines. Harvey L. sums it up in two words here: https://lnkd.in/d4riG88XEmirates took the fight public and said "they refuse" to comply with this request, especially at such short notice. Many people posted about this including Tony Anderson from easyGroup, saying this is unlikely to end well. https://lnkd.in/dNkmBm_hDelta Air Lines had to take the extreme step of flying an empty plane to LHR simply to collect left behind luggage. Kevin Coffey tells us more about this here: https://lnkd.in/dq3GQTT6The airport disruptions are in other European hubs as well, and Icelandair is reportedly flying their own baggage handlers on some of their flights now! https://lnkd.in/dyEhrteCVirgin Atlantic finally producing a new premier product - the Retreat. Here's Shashank's take on it. https://lnkd.in/d_TwWdbqLufthansa announces GDS fees that will differ per GDS. Seems cheapest on Amadeus and most expensive on Travelport. Felix Dannegger asks if this is how GDS distribution starts crumbling. https://lnkd.in/dZE8Y4pZTune in every week to get your weekly update. You can subscribe to this podcast by searching BusinessTravel360 on Google Podcast, Apple Podcast, iHeart, Pandora or Spotify. Support the show
Wealth-building shouldn't be exclusive to the rich. This is why Levi Brackman and his team created a crowdfunding fractional real estate marketplace where everyday investors and real estate owners transact. Levi is the CEO and Founder of Invown and he's here with us today to share what they are doing to make real estate investing easier and more accessible for all. Levi Brackman has been investing in real estate for 17 years. He is a serial entrepreneur, bestselling author, Ph.D. in the quantitative social sciences, former principal data scientist at Travelport, and executive at Priceline and BP. Levi holds a Master's degree from University College London and three rabbinic ordinations. [00:01 – 08:40] Opening Segment Levi talks about this background and how he thought about the need for an efficient peer-to-peer marketplace Realizing the inequity in the real estate space Remembering his father and the lack of resources for wealth-building back then [08:41 – 14:25] Lowering the Barrier of Entry to Real Estate Levi explains the two-sided marketplace How the Crowdfunding Act changed the game Opening up better investment opportunities to normal people and non-accredited investors through Invown What's the minimum amount to be able to participate in deals in the portal? Aiming to become the platform for all asset classes of real estate [14:26 – 20:50] Educating People About New Technologies Jeff and Levi give their take on Crypto The challenges of being regulated when it comes to getting the word out The strategies they do to market and drive traffic to the website Levi reflects on the importance of making the platform and the technology available to the “little guys” like his father [20:51 –22:12] Closing Segment Want to connect with Levi Brackman? Email him at levi@invown.com and visit Invown.com if you want to start investing with as little as $500! Let's Connect! You can connect with me, Jeff Hoch on LinkedIn to look into Smart Building and Smart Apartment Technologies. LEAVE A REVIEW + help someone who wants to know more about Industry Leaders in the Property Technology and Real Estate Industry. Your ratings and reviews help get the podcast in front of new listeners. Tweetable Quotes: “There's something wrong with a world that only the wealthy can really trade their money for money.” - Levi Brackman “I want the little guy to participate in my deals because I want everyone to have the same opportunities. “ - Levi Brackman “It's a big lift to get people aware of what they can do and give them all the information to make an informed decision.” - Jeff Hoch
We hear from Dan about the Independent Living Movement Ireland PAS Now webinar and his up coming talk with Travelport around disability and language. Niamh Ni Donnchaidh reviews Anne-Maries gig in the Three Arena and gives us here track of the week. There's talk of nerds and choo-choo trains from Darragh and a whole lot more. (the music has been removed to meet copyright requirements)
Today we have a special episode featuring Joe & Rose Duemig, Co-owners of App My Community a customized mobile app designed to enhance engagement within any community. Joe has worked previously as a Principal Consultant for Oracle & an OKM Consultant for Travelport. Rose has worked previously as a Meeting and Event Planner and Consultant. They will share how to improve your park marketing efforts by creating your own customized online application for your RV Park or Campground. Let us know what you think! **** Follow us on Instagram: @outdooralliancespod Find us on LinkedIn: https://www.linkedin.com/company/outdooralliances-podcast/ Join our weekly marketing newsletter here: http://eepurl.com/hH_fjr Want to share valuable content and become a guest on the show? Send an email to podcast@outdooralliances.com
Travelnews Online | Rebuilding Travel | Trending | eTurboNews
Big news in travel this week is – finally -- the reopening of the borders in the U.S. to general travel, an event that’s been eagerly awaited by people in the travel industry. On this episode we’re talking with Peter Vlitas, the executive vice president of global supplier relations for Power List travel company Internova, and Caroline Donaldson, the director of product and commercial operations for U.K.-based Barrhead Travel, about demand, particularly from the United Kingdom, for U.S. vacations, family reunions and the ever-popular shopping getaway. We’re also taking a quick look at Americans traveling abroad, so we’re including an excerpt from our recording with Jennifer Tombaugh of Tauck and Sally Black of VacationKids talking about U.S. travel demand to Europe, the interest in outdoorsy, secondary markets, the trouble with return-testing to the U.S. and the excitement of this year’s Christmas Markets. The interview with Vlitas and Donaldson was recorded Friday, Nov. 12, and the interview with Tombaugh and Black was recorded on Nov. 4. Both have been edited for length and clarity. Episode sponsor: This episode of the Folo by Travel Weekly is sponsored by Princess Cruises. Related reading/listening: The U.S. has reopened for travel. Cities are eager for visitors: https://www.travelweekly.com/North-America-Travel/After-604-days-US-doors-open-and-cities-are-eager-for-visitors Emotional reunions as U.S. lifts restrictions on travel: https://www.travelweekly.com/North-America-Travel/As-rules-ease-travelers-head-to-US-for-emotional-reunions Biden lays out entry rules for U.S.-bound travelers: https://www.travelweekly.com/Travel-News/Government/Rules-for-entering-US-from-foreign-countries Forum by Greg Webb, CEO of Travelport, on welcoming international travelers: https://www.travelweekly.com/Articles/Welcome-back-global-travelers Previous Folo by Travel Weekly podcast with Jennifer Tombaugh and Sally Black on family travel: https://www.travelweekly.com/Podcasts/Folo/new-vaccines-what-next-for-family-travel See omnystudio.com/listener for privacy information.
In today's interview, we speak with Stephen Oman, Director of Data Analytics at Travelport. Travelport is a worldwide travel retail platform with their next-generation marketplace connecting buyers and sellers that share a passion for delivering exceptional travel experiences. Unconflicted and independent, Travelport are reinventing a simpler future for travel's complex ecosystem. Topics include: Overview of Travelport and the primary customers being served The Data Analytics projects being worked on within Travelport Integrating Quantitative and Qualitative data together Examples of value-added benefits to the end user by applying data science The Future of Travel
Delta Air Lines and the view from the skiesAirlines connect the world, and they also connect all the components of travel, from cruising to tours to hotels. We’ve brought on Steve Sear, a top executive at Delta Air Lines, to talk with host Rebecca Tobin and aviation editor Robert Silk about leisure and corporate travel demand; vaccine mandates; training Delta flight attendants and other employees to identify unruly-passenger behavior; and how travel advisors (and travelers) can keep up with the ever-changing business of flying. We’re starting this episode with an excellent piece of news for travel: That the U.S. will reopen to international travelers, starting in November. This conversation was recorded Tuesday, Sept. 21 and has been edited for length and clarity. Episode sponsor: This episode of the Folo is sponsored by Hurtigruten Expeditions. Learn more about its once-in-a-lifetime Galapagos cruises at its website or agent portal. Related reading: ‘A game-changer’: travel marketers cheer U.S. plan to reopen borders https://www.travelweekly.com/Travel-News/Government/Perfect-time-Industry-cheers-new-US-visitor-policy Delta CEO says surge in business travel is coming https://www.travelweekly.com/Travel-News/Airline-News/Delta-CEO-discusses-biz-travel-rebound Travelport says Delta GDS deal brings agency incentives https://www.travelweekly.com/Travel-News/Airline-News/Travelport-says-Delta-GDS-deal-brings-agency-incentives Unvaccinated Delta employees will see insurance surcharge https://www.travelweekly.com/Travel-News/Airline-News/Delta-Air-Lines-insurance-surcharge-unvaccinated-workers FAA: Getting tougher with unruly passengers is paying off https://www.travelweekly.com/Travel-News/Airline-News/Unruly-passenger-incidents-cut-in-half See omnystudio.com/listener for privacy information.
Welcome to the BT360 Podcast: What's Up in Business Travel for Week 33 of 2021. This is a weekly podcast where we update you on what's up this week in the world of business travel. This podcast is great for those who need to know what's happening all in less than 15 minutes.Topics covered during this podcast -Survey: Most business travelers Look to match pre-covid travel levelsUS airlines record 66.4 million passengers in Jun 2021US extends face mask requirements to 2022Summer meltdown costs Spirit Airlines $50 millionBiden does not extend $300 unemployment benefitsBahamas requires cruise passengers to show proof of vaccineTurks and Caicos requires all travelers to be vaccinatedSingapore launches “Vaccinated Travel Lane”Singapore Airlines and Malaysia Airlines require all employees to be vaccinatedCOVID-19 booster shot will be available Sept. 20US extends border restrictions to CanadaCanada requires all travelers to be vaccinatedGovernment of Canada to require vaccination of federal workforceRex seals deal with Flight CentreUnruly-passenger fines now top $1MAvelo unveils east coast routesAllegiant Air introduces rewards programAmerican Airlines Extends ban on alcohol in economyCTM returns to profitabilityDelta inks Travelport to 'Value-Based' DealAmex GBT earns patents for booking and chat techVirtual to replace domestic business travel for many UK companiesTune in every Monday morning to get your weekly update. We hope you will make this a regular part of your week and listen in while you on the move or sitting back and sipping your coffee. You can subscribe to this podcast by searching BusinessTravel360 on Google Podcast, Apple Podcast, iHeart, Pandora or Spotify. You can always find more information at BusinessTravel360.com - Enjoy!Support the show (https://businesstravel360.com/podcast)
Working, Now: A Whole New World What You Need to Know about how we work, when we work, and why we work now. About Angee Linsey Angee Linsey has dedicated the last 20 years of her career to helping companies build great teams through exceptional recruitment strategies, as well as helping individuals achieve their career goals. Currently she leads Linsey Careers, a national executive search firm that specializes in marketing and communications recruitment and career coaching. She has successfully filled communications leadership roles for companies including Logitech, Serta Simmons Bedding, Nordstrom, Jackson Family Wines, A.T. Kearney, Omnitracs, Travelport, Kosmos Energy, Dolby, Kimberly Clark and more. Angee has been a featured presenter and keynote speaker at international and regional industry conferences, as well as at academic institutions from Columbia University to the University of Washington. She also authored the book, Dare to be Deliberate – Level Up Your Communications Career, a guide for communications professionals who want to be more intentional in how they manage their careers. A three-time Silver Anvil award-winning comms pro herself, Angee understands the sector and what it takes to succeed in it. She held communications roles in corporate and agency environments, as well as served for 25 years in the military — first as a U.S. Army journalist and then as a Navy Reserve Public Affairs Officer. She graduated from the highly regarded School of Journalism at the University of Missouri, and later earned a master's degree in career development.
This week: Interview with Greg Webb, CEO Travelport - plus holiday weekend travel observations; Examining the United new aircraft order; American sues Sabre Corporation; Is Southwest Airlines being mean to Skiplagged? Support service staffing shortages; Fine or Whine & shoutouts.
Travelnews Online | Rebuilding Travel | Trending | eTurboNews
En nuestro podcast de hoy comentamos el acuerdo alcanzado por eDreams y Travelport y las conclusiones del Forum TurisTIC, celebrado ayer en Barcelona.
Juanjo Montiel es técnico en desarrollo de aplicaciones informáticas, software development engineer en Travelport y, en definitiva, programador, con más de 15 años de experiencia en varias empresas y diversos proyectos propios. Con él charlamos acerca de su trayectoria personal y profesional, la ceguera, la paternidad y las redes sociales. Por su parte, comentamos sobre la accesibilidad digital, normativas, denuncias y directrices que no se cumplen, y sobre el futuro que a esto le espera.Libro sobre las WCAG: https://olgacarreras.blogspot.com/2018/11/libro-accesibilidad-web-wcag-21-de.htmlSi quieres encontrar más información sobre mí, puedes hacerlo en Twitter como @sdomenechmiguel o en mi web, salvadomenech.es. Si quieres seguir a Juanjo, su Twitter es @kastweySi te gusta lo que hago y quieres contribuir con ello, puedes hacerlo desde https://salvadomenech.es/dona o directamente https://paypal.me/sdomenechmiguel . Con esto ayudarás a sufragar los gastos derivados del alojamiento del podcast o la web.
Hozpitality Group- Jobs, Courses, Products, Events and News- One stop shop for Hospitality Industry
In partnership with Amadeus, Travel Forward Theatre welcomes Google, Skyscanner, Travelport, Hilton Hotel, Expedia Group and more #ArabianTravelMarket #ATM2021 #ImGoingtoATM #IdeasArriveHere #TravelForward #DubaiWorldTradeCentre #ATMVirtual #Amadeus #JamelChandoul #GavinHarris #Skyscanner #KathrynWallington #Travelport #DavidDebeule #ExpediaGroup #HansClement #BostonConsultingGroup #IvaKutleSkrlec #Google #SimonPress #hozpitality https://www.hozpitality.com/Reed_Exhibitions/read-article/5060_travel-tech-giants-stage-a-conference-comeback-at-atm-in-dubai.html
How I Got Here - Inside stories from innovation and startups in travel
John Guscic is one of the increasingly rare breeds in the travel industry these days.He's an unusually straight-talking company executive who has been in the sector for many years, from the world of global distribution systems to, now, online travel agencies and hotel accommodation wholesaling.The path to the top of Australia-headquartered Webjet is a different one to those that many leaders have taken, having sat on its board of directors since the early 2000s before becoming managing director of the business in 2011.Since his management tenure began, Guscic has overseen a string of acquisitions - some more successful than others - and expansion to new territories outside of its traditional markets of Australia and New Zealand.Guscic joins us as the latest guest on How I Got Here.HIGH is a weekly show produced by PhocusWire and Mozio, aimed at getting the inside stories behind startups and innovation in travel and transportation.It's hosted by PhocusWire's editor in chief, Kevin May, and Mozio co-founder and CEO David Litwak.
No programa de hoje: Secretaria de Turismo de SP lança site para compartilhar ações, Rio de Janeiro planeja vacinação prioritária para guias de turismo, Morretes reabre turismo para visitantes que apresentarem QR Code, lançamento da Travelport+ e Pesquisa da Amadeus sobre viagens internacionais
En este capítulo Arvin Abarca, charla con Endika Ormaeche, Director general en TDCS powered by Travelport. Con él descubrimos la necesaria transformación digital de las agencias de viajes. Los GDS han revolucionado la industria de las agencias de viaje para gestionar reservas de vuelos entre otras muchas más prestaciones en tiempo real. Las bases de datos comienzan a asentar las bases del futuro digital y muchos sectores ya toman el modelo de los GDS para facilitar nuestro día a día. El Podcast "Traveltech", está producido por Comunicontent: http://www.comunicontent.com
How I Got Here - Inside stories from innovation and startups in travel
Greg O'Hara has become an influential player on the travel scene since he joined Sabre in the 1990s.He admits to quitting roles after falling out with management - or getting fired - on a number of occasions in the intervening years before creating the Certares private equity vehicle in 2012.But that experience at Sabre, Worldspan and JPMorgan has created an astute and outspoken financial operator, with interests and investments through Certares at Liberty Tripadvisor, AmaWaterways, G Adventures, Getaway, LATAM Airlines and, perhaps most high-profile, Amex Global Business Travel.O'Hara joins us as the latest guest on How I Got Here.HIGH is a weekly show produced by PhocusWire and Mozio, aimed at getting the inside stories behind startups and innovation in travel and transportation.It's hosted by PhocusWire's editor in chief, Kevin May, and Mozio co-founder and CEO David Litwak.
Travelnews Online | Rebuilding Travel | Trending | eTurboNews
Travelnews Online | Rebuilding Travel | Trending | eTurboNews
Bates Turpin - Travelport - Beyond 2020 - Stories From Travel Technology Leaders Plotting The Future by TechPros.io
Gillian Keegan is the minister for apprenticeships and skills, and Conservative MP for Chichester. She previously worked at Natwest, Mastercard, Travelport and Amadeus.
Gillian Keegan is the minister for apprenticeships and skills, and Conservative MP for Chichester. She previously worked at Natwest, Mastercard, Travelport and Amadeus.
On this episode of The Internship Show, we speak with Renu Midha and Shelley Jeffcoat from LexisNexis Risk Solutions Group. Shelley is the director of employer brand while Renu is an experienced senior talent acquisition expert directing the internship and leadership programs of LexisNexis Risk Solutions and it's affiliated companies for the past several years. Previously, she worked at Travelport and British Airways as a Senior HR Manager and Partner. Outside her work, she volunteers with local senior communities as a therapy dog handler with her pup Adi. We learn about the importance of culture and brand to their organization, how to land an internship with their team and more. This episode was brought to you by Scholars. Scholars amplifies top employer brands to an audience of diverse students from across the country through curated podcasts, blogs, newsletters and more. Subscribe on Apple Podcasts Subscribe on Spotify Subscribe on Google Podcasts Listen to past episodes here! Want to be a guest on the show? Click here to contact Parker about why you should be featured on The Internship Show! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
On todays show we have on Mike McCormick of The Travel Again Project and former executive director of the GBTA. We discuss, how as an industry, we can unite and gain the confidence of the business traveler back again. Find The Travel Again Project: www.travelagainproject.org/ Find Mike: https://www.linkedin.com/in/mike-mccormick/ About The Travel Again Project: Our mission is to unite the global travel industry in order to restore consumer and corporate confidence in traveling and encourage responsible government policy globally. In order to recover, the marketplace participants are working to adapt to the immediate crisis until the long road to recovery can begin. The key to that long-term recovery is rebuilding consumer and corporate confidence in traveling again. This initially hinges on the timelines for the development and widespread dissemination of COVID-19 vaccines. However, sharing best practices globally and instituting responsible government policy is equally, if not more important to impacting successful outcomes over the next 3+ years. About Mike: Mike McCormick is currently providing highly profitable strategic advice to leading travel-related businesses. Recently along with his business partner Ed Silver, he launched Travel Again, an independent, not-for-profit project focused on restoring traveler confidence, driving travel recovery and rebuilding the global travel industry. Previously, he was the Executive Director and Chief Operating Officer (COO) for the Global Business Travel Association (GBTA), a global trade association he led since 2009. With the support of a highly dedicated staff, he led the transformation of this travel trade association. GBTA was the world's premier business travel and meetings organization with over 10,000 members representing over US$345B in annual travel spending. McCormick came to GBTA with deep travel industry experience, having previously served as Managing Partner of Hudson Crossing, LLC, a successful travel industry advisory business. Prior to launching Hudson Crossing, McCormick served as Executive Vice President of the Cendant Hospitality & Leisure Group, where as business unit leader, he was responsible for the strategic direction and operations of the global hospitality brands such as Travelport, Orbitz, Lodging.com and WizCom. McCormick has also served as the Chief Operating Officer of PhoCusWright, President of Biztravel.com, and Senior Vice President of Global Supplier Relations for Rosenbluth International where he began his career in travel. McCormick received his Bachelor of Business Administration in Finance from the University of Notre Dame. Mike served in senior advisory board roles with Google and the U.S. Transportation Security Administration (TSA). He is widely covered in media ranging from USA Today to the Wall Street Journal and Politico. Mike is a guest on-air contributor with MSNBC and CNN. He has conducted numerous on-stage interviews with guests ranging from industry C-level executives, sports and media icons, to President George W. Bush, First Lady Laura Bush and Secretary of State Hillary Clinton. in 2019, Mike was named an inaugural SPOKEies® Award winner as top spokesperson in the Non-Profit Trade Association Category. Named one of the Top 25 Most Influential People in Travel by Business Travel News. Michael and Eric Okon operate a global transportation business that is 100% family owned. With locations in multiple states and 100's of employees, the Okon Bros. talk about navigating life, growing up in a family business, writing books, content creation, self-help, law of attraction and more... Here are our websites: Our main company, BLS - https://www.blsco.com Michaels self-help books - https://www.samuelsbooks.com Michaels fiction books - https://www.michaelokon.com Eric Okon LinkedIN - https://www.linkedin.com/in/ericokon Michael Okon LinkedIN - https://www.linkedin.com/in/michael-okon-b02b60162 Eric Okon Facebook: https://www.facebook.com/eric.okon.7923 Michael Okon Facebook: https://www.facebook.com/profile.php?id=100054514076427
In this series, we talk to customers about their field experiences with remote SAFe ceremonies and implementations. This episode with Hilla Knapke, director, enterprise transformation office, and Charles Fleet, VP of transformation from Travelport dives into conducting a fully remote and distributed Inspect & Adapt workshop.
The travel and tourism industry has been hit hard by the COVID-19 pandemic, but that doesn't mean travel has stopped. Both business and leisure travel are rebounding a bit and a recent survey by TravelPort, a leading technology company serving the global travel industry, found that the majority of travelers are ready to consider domestic and international travel again. What's it like to travel during the pandemic era? Here to talk about it, just back from a visit to Las Vegas, is the AJC's Melissa Ruggieri.
In this episode, we'll learn about Travelport's COVID19 information website where you can find out about all the different protocols and restrictions in place regarding airlines, etc. Plus we'll head to the Wedgewood Hotel and Spa in Vancouver to congratulate them on being named Tripadvisor's #1 Luxury Hotel in Canada recently and since this is the summer of the road trip we'll get some road trip or staycation ideas from Explore Edmonton. Support the show: https://www.theinformedtraveler.org/
In this episode, we'll learn about Travelport's COVID19 information website where you can find out about all the different protocols and restrictions in place regarding airlines, etc. Plus we'll head to the Wedgewood Hotel and Spa in Vancouver to congratulate them on being named Tripadvisor's #1 Luxury Hotel in Canada recently and since this is the summer of the road trip we'll get some road trip or staycation ideas from Explore Edmonton. See omnystudio.com/listener for privacy information.
Listen to a candid conversation about what prompted Travelport to adopt SAFe®. Hint: it partially started with a grassroots movement. Hilla Knapke, director, enterprise transformation office, and Charles Fleet, VP of transformation share their stories, observations, and perspectives.
In this new series, we talk to customers about their field experiences with remote SAFe ceremonies and implementations. This episode with Hilla Knapke, director, enterprise transformation office, and Charles Fleet, VP of transformation from Travelport dives into fully remote, distributed PI Planning.
IATA's New Distribution Capability project had a rocky start in its bid to redefine airline distribution.But recent years have seen a cooling of the anger from many sides that surrounded its early days - with almost some sense of peace in the valley between airlines, global distribution systems, intermediaries and other technology players.But will its gradual adoption by relevant parties in the ecosystem have been hindered or helped by the outbreak of the coronavirus?Norm Rose, a Phocuswright analyst and veteran travel technology consultant, thinks the reset phase that airlines currently find themselves in will accelerate NDC as a standard (and more) in aviation.He described his theory in a post on his website last week and we followed up with him on InPhocus to find about more.PhocusWire's Linda Fox and Kevin May host this week's episode, book-ending the interview with Rose.
James Lemon is a leading start-up and travel consultant helping founders & enterprising leaders to grow their business in novel ways. His expertise in strategy & performance has been built over 10+ years in senior positions at IHG, Travelport, as well as COO of Series-B scale-up Hostmaker. James operates both independently under The Growth Works umbrella, and as a Partner at AJL Consulting, with a special focus on short stay and vacation rental management. He is currently on assignment with IHG, leading a large programme to revolutionise global approaches to e-commerce and online distribution; and advising start-ups and investment community on growth opportunities in travel, technology and beyond. In this episode we discussed innovation in hotels and how hospitality brands globally are tackling COVID-19.
For every type of travel brand the first few weeks of the coronavirus crisis was taken up with figuring out what to do from an operational perspective.Reliable and effective customer service was the most important consideration, alongside ensuring partners were in a similar position to assist with difficulties when needed.In many parts of the industry, brands are in a state of semi-paralysis - not able to restart the business until demand returns as health considerations and government agencies allow it to do so.Travel startups, perhaps more nimble than their larger peers in the industry, should use this opportunity to take a deep breath, ensure the finances will keep the lights on and think differently.That's the opinion of Gerry Samuels, a former-founder and CEO of two successful business (Gradient and Mobile Travel Technologies) that sold in 2000 and 2015 to Sabre and Travelport respectively.He's now in the mentoring world for startups, so is well-positioned to offer some guidance to new businesses that have survived the initial slump in their usual activities but have some time to consider how their businesses will look in the future.Samuels joins us as our special guest in the latest episode of InPhocus - brought to you this week by PhocusWire's Kevin May and Jill Menze.
Travelport's Mark Lenahan (LinkedIn, Twitter) and CityHook's Kevin O'Shaughnessy (LinkedIn, Twitter), from the Travel Massive Dublin team, discuss Hack Access Dublin 2020, an accessibility hackathon that took place in Google Dublin on 21st to 23rd of February. Mark interviewed several participants about the event and the experience of airports and travel for wheelchair, blind and neurodiverse travellers. We also talk about the hackathon experience, the winning concepts, universal design and accessibility in travel. Interviews: Katie Bourke - Founder of Adaptable Solutions (LinkedIn, Twitter) Cearbhall O'Meadhra - Musician, Architect, Consultant (LinkedIn) Hannah Bryson - Karson Consulting (LinkedIn, Twitter) Jonathan O'Grady - Digital Strategist (LinkedIn, Twitter) Denis Kennedy - Disability Consultant (LinkedIn) Kieran Mahon - Projects Facilitator at Smart DCU (LinkedIn) Jenny Aarts - Innovation Project Manager at Dublin Airport (LinkedIn) Nikola Nevin - Tech Lead and UI Engineer at OpenJaw Technologies (LinkedIn) Manish Chandra Singh - CMO and co-founder of [un]travel (LinkedIn) Martin Codyre- Entrepreneur and Founder at GiantLeap Biotech (LinkedIn, Twitter) Janice Valentine - Founder and CEO of Hack Access (LinkedIn, Twitter)
Hello everyone and welcome to Hospitality Marketing the podcast, I am your host Loren Gray and this is episode #233 where each week we spend around 20 to 30 minutes sharing the most interesting tools, news, and techniques being used in marketing for the hospitality industry. We also do a quick recap of our weekly Live Video show “This Week in Hospitality Marketing” which also airs every Friday at 11:30 am Eastern US Time.. SO let's get started 00:01 — Our tool for review this week is Brandmentions.com https://appsumo.com/r/t96hetd/ 00:08— Our Technique this week is Monitoring and compset research 00:16 — News and Show Review CoHosts Edwards StOnge Holly Zoba Tammie Stuart Butler Lily Mockerman Show Notes 00:03 — Soft recap of the HSMAI Marketing Strategy Conference Google wades deeper into Expedia’s territory with new travel and cloud pact with Sabre https://www.geekwire.com/2020/google-wades-deeper-expedias-territory-new-travel-cloud-pact-sabre/ "Now with this deal, Google will be linked to a major technology provider for the travel industry. Sabre is one of three companies along with — Travelport and Amadeus — that control more than 95 percent of the market for global distribution systems, the primary tools used by travel agents for booking trips." Remember — you can find us on Google Play / Apple iTunes / iHeart Radio / Soundcloud / Stitcher / Spotify / Pandora / Tunein / Pocket cast / Breaker / ACast and the list goes on, 36 and counting to be exact. We’re even on Amazon's Alexa. No matter which one you may use, if you like the show please rate us and leave a comment. That will help others find our content. Also if this is your first time hearing us, you can subscribe to our show on any of those 36 platforms as well. For an archive of all previous podcasts, you can go to hospitalitydigitalmarketing.com/podcasts and don’t forget our live video talk show that you can join and participate in every Friday at 11:30 Eastern US time, called "this week in hospitality marketing The live show". simply go to http://www.hospitalitydigitalmarketing.com/live/ Thank You for the privilege of your time. Talk to you next week!
David is the Head of Account Management at TravelPort who help tour and accommodation providers connect to over 68,000 global travel agencies, increasing your opportunities. Chris will be discussing with David how you can distribute, and benefit from, using their platform to promote your products.
Zach has the pleasure of speaking with Glenn Newman, VMware's Global Diversity & Inclusion Program Manager, in this episode focused around all things D&I. Glenn is a professional with over seven years of diversity and inclusion, campus recruitment, and talent management experience. In his current role at VMware, Glenn is working to take VMware's Power of Difference communities (PODs) to the next level by helping them achieve business and D&I program objectives. He shares with us what he's most excited about when it comes to his role and VMware in 2020 and so much more. Check out Ijeoma Oluo's book, So You Want to Talk About Race, on Amazon!Connect with Glenn on LinkedIn!Visit our website!TRANSCRIPTZach: What's up, y'all? It's Zach with Living Corporate, and you know what we do. I say a little thing, I go on with a joke, and then I say something about how we amplify the voices of black and brown people at work. Shout-out to all of our listeners, our first and last time listeners, you know what I'm saying? The millennials, the Gen X'ers. The--what's after the Gen X'ers? The Baby Boomers, and then also some of y'all Gen Y--them Gen Z's, rather. Excuse me. Gen Y is another word for millennials. You know what I'm talking about. If you're new here, you know what we do. We do this through--we amplify voices through authentic, accessible discussions with black and brown leaders. Today is no different as we have Glenn Newman with VMware. Hold up, now. Glenn Newman with VMware? I gotta go ahead and give just one quick air horn for that. [air horn sfx] Yes. We out here. We out here. We out here. Glenn is a D&I and talent professional with over seven years of diversity and inclusion, campus recruitment, and talent management experience. In his current role at VMware, Glenn is working to make VMware's power of difference communities - they call those pods, y'all - to take them to the next level by helping them achieve business and D&I program objectives. He is also focused on building inclusive manager and leadership capabilities as the company works to increase representation of underrepresented minorities and women by fostering a more inclusive culture, okay, where employees feel like they belong and they can bring their authentic selves to work every day. Okay, now listen, y'all, that was a whole bunch of, like, corporate talk to say Glenn is out here trying to make it better for black and brown folks at VMware to do what they do, okay? That's all that that was saying. But, you know, they gotta--in this D&I space, we have to kind of pretty things up with these, like, really flowery and colorful languages, but that's what he's doing, okay? Now, look, previously Glenn managed the overall recruitment of associates and consultants for BCG--okay, what's up, BCG? Hold up. ["ow" sfx] But this ain't a BCG podcast. I'm just saying. He also had a talent in D&I roles at Travelport, Accenture, Visa, Google--as a contractor--see, I like... you know what? Glenn is an honest dude, man. So he sent me over this copy, right, and on the copy it says "contract" in parentheses. Glenn, you ain't gotta be that honest.Glenn: [inaudible, both laugh]Zach: And he began his career as a communication and change management analyst at Towers Watson. Man. With all of that being said, Glenn, man, welcome to the show. How are you doing? [kids cheering sfx]Glenn: Thank you, thank you. I'm good, I'm good. How about yourself? Zach: Man, I'm doing really well. I'm excited to have you here. You know, we had to take some time, you know, but you back in town and we're having a conversation. I'm excited about it. So let's--you know, we did a little brief intro about you where I kind of gave, you know, your LinkedIn picture, but what else would you like to tell us about yourself?Glenn: I mean, I guess honestly you captured most of it in terms of, like, the bio and kind of what I'm working on at VMware. I mean, outside of that I'm an Ares, so I'm a hothead.Zach: I got you, I got you.Glenn: I like to ask the difficult questions, and I feel like anybody who has worked with me before would definitely tell you that I have a tendency to ask difficult questions, but also ask the questions that other people feel like they probably shouldn't ask or they don't want to ask, and I feel like I help keep people accountable, you know? So I think it's important to be that voice and to have that voice and to push the envelope a little bit. So hopefully I can disrupt for the betterment of others.Zach: Come on, now. Disrupt? I love that, man. So you said you're an Ares. So I'm a Virgo. Actually, you know, Beyonce and I have the same birthday. Glenn: I did not know that. I did know she was a Virgo though.Zach: I'm saying. So, you know, I'm out here as well. I'm trying to disrupt things as well. So okay, okay, okay, so you're a global diversity and inclusion program manager. What does that mean practically, and what prompted you to take this role at VMware?Glenn: Yeah. So I mean, quite frankly, I was looking for a role where I could have an impact, and I really--so a lot of my career has been in campus recruiting and diversity campus recruiting, right, and I really wanted to pivot from more of the acquisition side and the talent attraction into the, you know, development, the retention, promotion, engagement, et cetera, right, of underrepresented groups, and so I was looking for opportunities, and I was interviewing for a few, but quite frankly I wanted to stay in Atlanta, and the good thing about--one of the good things about the VMware role is it allowed me to stay in Atlanta, and I'm thankful for that. I'm always grateful, because I get to work in tech, I get to work at a pretty large, pretty well-known tech company, but I get to do it in Atlanta, and I don't think a lot of people can say that same thing. I think the other part of it is I was really looking to have a seat at the table, and I can honestly say that, you know, my manager who's a director and [my?] VP. Like, they want to know what I think, I mean, but they want to know what everybody else on the--what everybody on the team thinks, and so, like, that's important to me because I've been in places before where my voice didn't matter or it was overshadowed by people who were more senior or people in the business. I mean, you know, you've worked in personal services, so you definitely probably know what that's like. [Well?,] you've worked in personal services, so you know what that's like. And so I think, you know, just throughout my interview process it felt like the right fit for me for a number of reasons. And so yeah, that's what prompted me to join, and I think, you know, since joining, I feel like, you konw, my expectations have been managed well, but I think I have been set up for success and I'm actually doing the work that we talked about doing in the interview, which is good.Zach: That is good, man, 'cause, you know, sometimes it's like you get a job and you think--especially in these D&I roles, right? And I've had these conversations, like, with other folks on the podcast, right? We've talked to Jennifer Brown and we've talked to Amy Waninger. We've talked to other people, right? We've talked to even DeRay Mckesson, and we talk about how, like, these D&I spaces are--they're slowly becoming decolonized, but, like, there's still a lot of, like, work to do to, like, really get stronger representation in these spaces, right? And you end up thinking--you know, you're over here like, "Oh, snap, I got this job, and they're about to, you know, really put me at the seat of the table and give me a voice," and you turn around and you're talking about ["haha" sfx] Like, not. Joke's on you, you know what I'm saying? You don't even have no seat.Glenn: It's so [?] though, and I think, like, just given my personality, and--I mean, I attribute this to professional serv--like, I grew up in professional services, right? Like, from Towers Watson, from working at Accenture for over two years, from the BCG. I mean, those organizations move quickly, right, and they're all about, like, high-caliber work, high-quality work, quick turnarounds, and so I think coming to VMware and industry in general--industry is a bit slower, right? And so I think I have to manage my expectations around what I can get done, what we can done, what the business is ready for, and so I think I'm definitely learning those lessons, you know? And I'm still working to manage my own expectations. [laughs]Zach: That's real. No, no, no. That's real, and it's crazy--it's crazy, man, 'cause sometimes, like I said, it just takes time. I think there's a lot of--and I've had this conversation multiple times too, like, I think it's easy if you don't have, like, black and brown people, like, in these roles, like, it's easy to forget, like, the emotional labor that it takes to do this type of work, right? Like, it's not just like--Glenn: [?]Zach: Right? It's human. Like, you're dealing with human beings, and you're dealing with human beings that look like you, have similar stories to you, that you're really trying to impact, so I definitely get that, and managing expectations is always important. Let's talk about this. Let's talk about this. You know, D&I continues to be, like, an area where organizations are focused on, especially in tech, so what do you believe, right, has been the motivation for VMware to continue to expand their D&I office? Because, like, I feel as if--I don't know. Like, you know, we've had some research--we have whitepapers, you know, on our website, like--oh, by the way. Hey, y'all. Check us out, y'all. We got whitepapers. Like, don't play with us. [straight up sfx] Okay? We got whitepapers. [both laugh] And in our research, everybody knows that a common statistic is that $8 billion a year is being spent, and I would argue wasted, in D&I today and that we're not really seeing tangible results. And especially as you think about, like the economy as it stands today. Like, why do you think, in this point in time, VMware is still expanding this space?Glenn: Well, I feel like a lot of the times we hear about, like, "It's the right thing to do" and "We're doing it for the business," right? So I hear that a lot, and not--and not specifically at VMware, but just in general, and I say that to say I think those are the reasons we're doing it, right? Like, we're doing it because we genuinely believe, right, across the company, especially from a leadership perspective, that it's important and that specifically, like, we call our pods that I mentioned earlier, the power of difference communities--like, we believe the power of human difference allows us to be better, to develop better products, to build better products, to better serve customers, to be better partners, right? And then to innovate. So I think there's definitely a business reason behind it, but then I also genuinely feel like there are leaders who think it's the right thing to do. And I think it's interesting because--you know, like, there's the winning the hearts and minds of change, right? So I think you have to [hit?] people with the pathos for the people who, you know, they relate to that, but then you have to have, you know, the practicality in the business perspective for others as well. [?] The data had showed that people--like, once they connect emotionally to diversity and inclusion, they're better able to kind of buy into it as opposed to just connecting to the business. So I think we definitely we have some more of that, work to do, to continue to pull at people's heartstrings, but then also make it real for them so that they genuinely buy in ,and not just because it's the right thing to do from a business perspective but it's the right thing to do from a human perspective.Zach: That's a really good point, and I do think it's both and, right? I think organizations often fail when they try to do one or the other, because, like, the reality is some folks are just not gonna care, right? But then you got other folks who are like, "Okay, I'ma care as much as it benefits my bottom line, so if you can point to me, like, how this can benefit my bottom line, then I'm all for it," right? I think the challenge--the challenge that I think, something that has yet to be quantified, is, like, the amount of time organizations waste in, like, really calculating turnover. So, like, we know the turnover data is bad, like, in tech. But, like, those numbers have yet to really be fully published. Like, I don't think any one organization has really, like, really, really gone into, like, the comparative analytics on their turnover data, but, like, I think if really one was to look at those numbers alone, they'd be like, "Ayo, we gotta do a better job, 'cause, like, this is crazy." I mean, it's just over here like [chaching sfx] But, like, opposite. Like, in reverse, you know what I'm saying? Like, it would be like that sound, but, you know. [both laugh]Glenn: Like a whomp-whomp-whomp. [both laugh]Zach: Right? You know what I mean. And then over time, you know, organizations are so, like, monolithic. They're so white. They're so straight. They're so male. You know, I'm looking on my job board--I'm looking at the job board, I might see a job--let's just say, like, I'm a person of color, I'm on the job board--because I know that this place isn't inclusive--I'm looking at that job like ["i don't know who this man is" Keke sfx]. [Glenn laughs] You know, sorry to this man. I don't even recognize--man, listen, Glenn, I've been so excited to use this soundboard, man. I've got some new [?]--Glenn: I love that. Oh, my gosh. If you knew how many times I say that, like, in a week. "I'm sorry. I don't want to sound foolish."Zach: "I don't want to sound ridiculous. I do not know who this is." And so let me pivot, right? So you talked about the power of difference and these communities. I really want to--now, look, I'm not trying to have you spill any secret sauce out, you know what I'm saying, but I want to learn more about the strategy of these power of difference [communities] and really--frankly, I want to talk more about this offline too. Like, what's the strategy with these pods? Like, what are y'all trying to achieve? What is this looking like? Like, how did this come about, and what--practically speaking, like, how does it fit into y'all's D&I strategy?Glenn: Yeah. I mean, like, honestly [in our?] D&I strategy overall there are three kind of key pieces. There's the representation piece, where we talk a lot about increasing representation and focusing specifically on underrepresented minorities and women, and what I often tell people is just because we're--just because we're saying we're focusing on does not mean--it doesn't mean that we aren't also working to increase representation of other underrepresented groups, and I say that because I really think it's important for people to know that we're doing both. So it's a yes and, and again, these things are not mutually exclusive. The other part of it is building a culture of inclusion, right? So focusing on culture and what that really means, and then the third piece is thought leadership. So how are we tapping into podcasts like this to let people know that "Okay, VMware is an inclusive place to work," and we're working to make it an even more inclusive place to work, right? And then how are we sharing what we're doing and the impact of the diversity and the inclusion that is having on the business? So I say all of that to say our pods, the power of difference communities, are really our ERGs, right? So employee resource groups or business resource groups, and I think we are at a place where we are really trying to take those ERGs, known as pods, to be more BRGs, right? So how are they [?] business? Meaning how are the programs and the initiatives and the sponsorships and things like that contributing to the business? Whether that be in terms of professional development, of underrepresented groups, so that they develop and have talent moves and move into different roles and are contributing more to the business, whether that means we are attending various recruiting conferences and thinking about building pipelines in STEM and in tech of underrepresented groups, whether that be, you know, high school, college, what have you, you know, experienced professionals, or is that we're partnering with other non-profits in the space to, like, you know, talk about what we're doing and help other companies and partner with other companies? And then--or, you know, like, a lot of companies, especially companies who are B to C, right? So we think about, like, big consumer goods or just any product that sells products directly to consumers, they think a lot about and have a lot of conversations about "How do our products reflect our consumers?" Right? So if you think about some of the large consumer goods or CPGs or those companies, they're really thinking about those things, and so I think for us it's "How are we making sure that we're getting the opinions of our employees who are underrepresented or in underrepresented groups, and how are we leveraging that thought leadership, that knowledge, that know-how, to further develop relationships with our customers to build better products to innovate, right? And so I think ideally we want to get our pods to a place where we're doing more of those things.Zach: That's a really exciting vision, right? Like, so you're thinking--so basically these pods, I mean, they're almost like little--I mean, they're genuinely--if effectively strategized around and activated effectively--are real difference makers, and you have them basically stratified across the business. That's pretty exciting, man.Glenn: Right, right, right. Yeah, and I think--you know, I think it's easier for people in general to make that connection when you're walking into, like, a grocery store and you're picking up a product on a shelf and thinking, "How are people who look like me or are like me thinking about buying this product or consuming this product?" And so for us it's different because, again, we're B to B, and we have to think about it differently. So I do think it's--I do think it's ambitious, but I think it can be done, especially when you think about relationships and building relationships and, then again, innovating.Zach: 100%. Okay, so what are you most excited about when it comes to your role and VMware in 2020?Glenn: That's a good question. I think what I'm really most interested in is--so quite frankly we have--and this is public knowledge--so we have closed the acquisition of Carbon Black, and we are working to close the acquisition of Pivotal, so as a result of that our diversity and inclusion team is gonna be growing, and so I think what I'm--what I'm looking forward to is the growth of our team, which means 1. we can do more, and I think also I'm looking forward to the opportunity to partner more with the business and be more of a diversity business partner. So a lot of tech companies have started developing or creating these diversity business partner roles that sit in the business and/or [audio cut] plans that they then work with the business to execute those plans, right? So I think you can think about it from, like--there's a D&I engagement piece, which is around the pods, and then there's, like, the education piece around unconscious bias and how we--how are we educating our managers, our leaders, our employees, around inclusion and topics like privilege and microaggressions and things like that, right? And then there's sitting in the business and working with business leaders and managers to develop plans to actually move the needle, right, in a different way than on the--you know, the education and the engagement, that side. So I think that's what I'm looking for, to have an opportunity to really partner more closely with the business in 2020 as a result of our team growing.Zach: My goodness gracious. I gotta give you a Flex bomb for all that though. That sounds incredible. [Flex bomb sfx] That sounds awesome, yeah. So I was trying to play the "what it do, baby" before, but it was just too loud, so I'm gonna go ahead and do it right now based off of the fact that what you just said is incredible. [Kawhi "what it do baby" sfx] And shout-out to your acquisition as well. [both laugh]Glenn: Right.Zach: Okay, okay, okay. So, you know, you're talking about what you've been doing at VMware, you're talking about some of the strategic visioning around the pods. Again, it does sound really ambitious, but, like, I don't think--when I say ambitious... sometimes people say ambitious and they're really just hating, right? It's kind of like, "It sounds a bit ambitious, don't you think?" [both laugh] But I mean it's ambitious like, "Wow, this is very positive." Like, this is incredible, and I'm really excited for what y'all are trying to drive. This is my question though. What advice would you have for organizations really at the beginning of their D&I journeys, right? Like, maybe they don't even have ERGs or BRGs. And then what have been the lessons learned for you? That's kind of, like, the B part to that question.Glenn: Yeah. So I think, like, advice, I think for companies who are just starting, I don't know, I think it's like--I don't know. I always go back to, like, the change management, right, part of it, right? So, like, thinking about how are you really pulling in leaders, how are you having it--how are you having your efforts so that they are leader-led, right, and it really sits in the business and leaders are held accountable for. So I think that accountability is super important. And not just leaders, right? So it's like--if VPs and above are the only people who are held accountable, then what happens to other people who are directors, [?], et cetera, who lead teams and [audio cut] they're not held accountable? So I think accountability is big, and I think for companies who are just starting out in general, like, just starting out the company by having an inclusive culture and kind of ingraining that into people and educating people from the time that they join the company, but even before they join the company, like, through the onboarding and through the talent acquisition piece, right? So I think that's the advice I would have, and then really just kind of walk the talk, right? Because I'm one of those people--I really, really value honesty, and I think I'm really good at sensing BS, right? A lot of us are, and I think we know [someone, audio cut] is being honest with us and when they're just kind of, like, giving us the "Well, this is what we're working on," and it's like, "Mm, that's not really what you're working on. Just be honest with me," right? If you have room to grow, say, you know, "These are the two things we're doing. However, we need to be doing these five, and we're working on it," right? Like, I'd rather somebody tell me that than to say, "Oh, well, we have these amazing initiatives," and it's like "Mm, do you really have those initiatives or are you just talking about it and is it just lip service?" So that's my advice. And I think--in terms of, like, lessons learned for me personally, we talk a lot about, like, people of color and underrepresented minorities and black and brown people, right, in corporate America, but, like, I'm not--yes, I'm a black man at VMware, but I'm not just a black man. Like, I'm a gay black man at VMware who is a part of a global team that is not just thinking about bringing in and developing and retaining and promoting more black and brown people, but we're thinking about underrepresented groups more broadly and thinking about making VMware a place where everyone can come and thrive and, I like to say, be safe, seen and connected, or feel safe, seen and connected, right? So I say that to say that a lot of the things that I've learned personally [audio cuts]--I advocate for people who don't look like me or who don't--or who I don't identify with from a, you know, race, ethnic background or other parts of my identity, right? And it's just really interesting because I think by being vulnerable and by being empathetic, I am really able to do that. But it's just interesting how, you know, I can be on a call with people who have a completely different identity than me, but I'm advocating for them. And so I'll give you a real example. A lot of people don't know about the model minority myth, right? So I've read this book by Ijeoma Olu called "So You Want to Talk About Race." I love the book. It's amazing. I would completely, like, totally recommend it. And she has a chapter where she talks about the [model minority myth,] and I think it's important because a lot of people--what the model minority myth is, and, you know, I'm not, like, speaking verbatim here, but it's really around the fact that people think about those who are Asian-American or Asian as the model minority, and they have all of these stereotypes about Asians to include--like, they're super smart. They're really--like, you know, they want to be in, like, STEM. They're really good at math. Like, those kinds of things. A lot of people might think they have a lot of money, but that's not the case. Like, when you look at the data, especially of some Asian-American or Asian cultures, that's just not the case. Like, the degrees or the degree attainment from some of the Asian cultures, those numbers are significantly less than Hispanic/Latinx or African-American and black cultures and black identities, right? So I think that's one of those things, by me just kind of educating myself, reading that book, and then I was on a call, and I literally had to stop someone and say, "Well, you know, actually, the model minority, this is what it is, this is why it exists, and this is why we need an Asian at VMware's power of difference community." It's important because there are also people in this community who aren't rich, who aren't, you know, science, math, STEM, et cetera, majors, and who didn't come from a home where both of their parents were doctors, lawyers, you know, computer scientists, et cetera, and that's what a lot of [audio cuts]--for me and having the opportunity to really advocate for people who aren't like me.Zach: Man, I love that, and you're 100% right. So I'm just gonna start at the top of what you said. So you were talking about the fact that you're not just one thing, right, like, you're not just one identity, and I think a lot of times, like, we really do fail to be, like, intersectional in our D&I work, and, I mean, we just had Lionel Lee, who is a diversity leader over at the Zillow Group, and we were talking about the fact that, like, when you look at a lot of work today in these D&I spaces, they're mostly, like, focused on gender. So, like, even the fact that, like, we're talking about race and gender to me is a win, because a lot of times we'll say things like--we'll kind of dismiss race and then say things like "diversity of thought" or just other--like, just generalized things, but I think you're absolutely right, especially when it comes to the LGBTQ space, because--Glenn: Exactly.Zach: This is what I've learned. So I'm a cishet black dude, right? And as I've been having conversations--and this was, like, earlier, like, last season. We were talking to Janet Pope, who is the diversity and inclusion leader over at Capgemini, and we were talking about how, like, it's important to make sure that you're being intersectional with the LGBTQ spaces, because if you're not, those spaces can end up being, like, largely white, and, like, you end up missing out on a lot of different black and brown experiences within that space.Glenn: You're so right. I mean, like, think about--again, like, going back to a gay black man who works in tech, like, there's not a lot of us, right? Especially when you think about the LGBTQ community in general. So I was at the Pride parade in Atlanta for the first time, and, I mean, it was just interesting for me to, like, think about being the only in a place where there are a lot of people like me, right? So whether there were LGBTQ or allies or what have you, I was still the only black man there, right? Like, and so--and when I say there, I mean specifically with the company who came out to the parade. Like, I'm sure there are others there. There may or may not be, so I don't want to falsely assume, but it was just interesting again, like, looking around and being like, "Okay, Glenn, you're still the only in this group of people who are like you because of intersectionality," right? And I think lately there has been a lot of conversation around intersectionality in terms of, you know, you looking at women of color, specifically black women, and looking at Asian women, for example, and then also again, from an LGBTQ perspective, there has been a ton of conversation lately around the importance of intersectionality, and I was telling the team--because last week, like, one of the reasons we had to postpone this was because I was at Out and Equal, which is an LGBTQ workplace summit. It's, like, a huge--it was amazing. I loved it, and I think there was this undercurrent of people getting on stage and really being advocates and allies and talking about how trans women of color are being murdered and no one is doing anything about it. I don't think enough people are having those conversations. So it will be interesting to see the shift in how people are having more conversations, but then also taking action over the next few years.Zach: Man, this has just been a super dope conversation, man. I really appreciate the fact that you took the time to join us. Before we let you go, any shout-outs? Parting words?Glenn: [laughs] Shout-outs and parting words? Hm. I don't know. Like, honestly, in all seriousness, I would encourage people to read that book - "So You Want To Talk About Race" by Ijeoma Oluo. Like, I think everybody should read it, no matter how you identify, because, like, again, going back to, like, a lesson learned, like, I literally--I mean, of course I knew I had privilege. Like, I'm able-bodied. I'm educated. I went to a really good school. Like, I've had the opportunity to go to really great schools, you know, even in middle and high school, and so I reached out to one of my friends and I was like, "Girl, we got privilege," and, you know, we were having a conversation about it, right? So, like, even though you might be an underrepresented minority or a member of an underrepresented group, I think just realizing those things and being self-aware are helpful. So I would encourage people to read that book and just start to have conversations with people who are not like you to increase your understanding.Zach: Y'all... my goodness, y'all. I just--you know what, man? I gotta--let me see here. Let's see here. What are we gonna do, man? We gotta--I just gotta give a [raucous applause sfx] I gotta thank you, man. I just gotta let you know, bro, 'cause I'ma tell you the truth, man. Sometimes, you know, I have some of these conversations with some of these D&I leaders, and they--you know, they really--and not on Living Corporate though. I make moves, so I talk to people, right? Let me tell you, they'll be talking to me, and in the back of my mind I'm over here like [fraud sfx, Glenn laughs]--it's a fraud. Glenn: Yeah.Zach: But I appreciate you being authentic [and] taking the time to, like, really share a bit, right? Not just about VMware, but about yourself. So yeah, man, so blessings to you, and that does it for us, y'all, on Living Corporate, you know? You know what we do, man. We post this stuff, like, three times a week. We've got these regular interviews, then we've got Tristan's Tips, and then we've got The Link Up with Latesha, all really to amplify black and brown voices at work. Make sure you check us out on Twitter @LivingCorp_Pod, on Instagram @LivingCorporate, and then, you know, just Google us, you know what I'm saying? We out here, right? Like, we--you know, Glenn, like, we're really making moves, man. We got livingcorporate.co, livingcorporate.tv, livingcorporate.org, livingcorporate.net, you know? Livingcorporate... what else? We've got pretty much all of the livingcorporates except livingcorporate.com. Now, livingcorporate.com is owned by, like, Australia, right? So I don't know. I don't know what's going on with that one, but we also have living-corporate--please say the dash--dot com. So just check us out. We out here. Let's see here. What else? Housekeeping, housekeeping. Shout-out to Ellen, who was on mute this entire time, but Ellen was here to make sure that I didn't get Glenn or VMware sued, so shout-out to you, Ellen, and yeah. This has been Zach. You've been listening to Glenn Newman, mover, shaker, D&I leader at VMware. 'Til next time, y'all. Peace.
What better way to dissect three days of airline chatter at a major event than convene two well-known figures in the sector for an episode of the PundIT Show.The World Aviation Festival in London last week brought together thousands of delegates to discuss issues as wide-ranging as retailing, distribution, sustainability and lots more.Triggering the 30 minutes of discussion are a series of questions about the event, such as what excited, surprised and, of course, the eye-rolling moments for our panel.Our pundits joining host Kevin May:Sinead Finn (Affinnity)Mark Lenahan (Travelport)
I’m thrilled to have Peter Russell, the Head of Treasury and Investor Relations at Travelport, joining me on this episode of the Treasury Career Corner podcast. We dive into everything treasury related from his early steps in accounting to his first deputy treasury role, managing and coaching a team and much more! In case you didn’t know, Travelport is a global technology company that makes the experience of buying and managing travel better for everyone. It operates a travel commerce platform providing distribution, technology, payment and other solutions for the global travel and tourism industry. The company facilitates travel commerce by connecting the world’s leading travel providers with online and offline travel buyers in a proprietary business-to-business (B2B) travel platform. With a net revenue of over $2.5 billion in 2018, Travelport has over 3,700 employees and is represented in approximately 180 countries and territories. Travel is a $9 trillion industry – and Travelport is at its heart, powering the experiences that the world’s leading travel brands provide. In 2018, their platform processed over $89 billion of travel spend helping their customers maximise the value of every trip. As Head of Treasury and Investor Relations at Travelport, Peter is responsible for the group's global treasury operations and investor relations management. He reports to the CFO and coaches a treasury team of seven in the UK and two Investor Relations Analysts based in the UK. On the podcast we discussed… How Peter went from doing an engineering degree to accounting How the treasury industry has changed and grown in Diageo specifically What Peter learned from his previous positions in Enron, Deloitte and an insight into his first deputy treasury role at Alliance UniChem Transitioning from private equity to public and the impact the process has on treasury Tips for managing and coaching a treasury team Peter shares career advice for aspiring treasurers and reveals the importance of being intellectually curious If you’d like to get in touch with Peter, you can connect with him via LinkedIn. Are you interested in pursuing a career within Treasury? Whether you’ve recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move! If you’re enjoying the show please rate and review us on whatever podcast app you listen to us on, for iTunes click here!
State of Colorado, Governor’s Office of Information Technology (http://www.oit.state.co.us/about/leadership/chief-information-security-officer) . In August 2014, Deborah Blyth became the state’s new CISO, bringing a diverse 25-year technology background including 14 years of information security experience. As the CISO, she serves as the point of contact for all information security initiatives in Colorado, informing the Secretary of Technology & Chief Information Officer and executive agency leadership on security risks and impacts of policy and management decisions on IT-related initiatives. Before joining the state of Colorado, Deborah led the Information Technology Security and Compliance programs at TeleTech and Travelport. Deborah is a Colorado native and graduated Summa cum Laude with a Bachelor of Science degree from Regis University. In this episode, we discuss her start in IT and her passion for technology, changes from the board and C-suite, the CDOT attack (https://www.thedenverchannel.com/news/crime/two-iranian-men-indicted-in-cdot-ransomware-attack-that-disrupted-computers-for-weeks) , the importance of having an IR plan in place, leveraging change management for security, managing priorities, cloud security, and so much more. Where you can find Deborah: LinkedIn (https://www.linkedin.com/in/deborah-blyth/) Governor’s Office of Information Technology (http://www.oit.state.co.us/about/leadership/chief-information-security-officer)
Libor nám povídal jak vyvíjejí produkt GOL IBE a jak jej testují pomocí Codeception. Pro mě to bylo příjemné zavzpomínání na doby, kdy jsem tvořil appky v PHP. Záznam můžete shlédnout na YouTube https://youtu.be/ZUhbG5TGCik Líbí se vám naše práce a chcete nás podpořit? Staňte se našimi patrony ;-) https://www.patreon.com/teststack Zřídili jsme veřejný Slack pro #ProTest_cz komunitu https://protestcz.slack.com iTunes https://itunes.apple.com/cz/podcast/test-stack/id1344559184?l=cs&mt=2 Instagram https://www.instagram.com/rdpanek/ Twitter https://twitter.com/RDPanek LinkedIn http://www.linkedin.com/in/rdpanek
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
373: Travelport CIO Matt Minetola asserts that as a CIO of a technology company, a critical part of his job is to bring in technology that allows Travelport to distinguish itself, rather than simply managing technology. He cites that if you are the leader of a technology company in today's world, it is your responsibility to change how the organization builds and develops products. To do this, Matt is focused on constantly identifying key technology enablers to help Travelport set itself apart. We also discuss the value of the cloud, the importance of quickly digesting and managing data, Travelport's focus on the customer experience, and a variety of other topics.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
373: Travelport CIO Matt Minetola asserts that as a CIO of a technology company, a critical part of his job is to bring in technology that allows Travelport to distinguish itself, rather than simply managing technology. He cites that if you are the leader of a technology company in today’s world, it is your responsibility to change how the organization builds and develops products. To do this, Matt is focused on constantly identifying key technology enablers to help Travelport set itself apart. We also discuss the value of the cloud, the importance of quickly digesting and managing data, Travelport’s focus on the customer experience, and a variety of other topics.
Patrick Sojka from Rewards Canada https://twitter.com/RewardsCanada joins us to share 5 Ways to Maximize Reward Points this Holiday Season. Plus we'll learn about Prestige Resorts https://twitter.com/PrestigeResorts. Butchart Gardens https://twitter.com/butchartgardens in Victoria begins their Magic of Christmas celebration this weekend. And we'll discuss Travelport's Digital Travel Survey https://twitter.com/Travelport. Support the show: https://www.theinformedtraveler.org/
Patrick Sojka from Rewards Canada https://twitter.com/RewardsCanada joins us to share 5 Ways to Maximize Reward Points this Holiday Season. Plus we'll learn about Prestige Resorts https://twitter.com/PrestigeResorts. Butchart Gardens https://twitter.com/butchartgardens in Victoria begins their Magic of Christmas celebration this weekend. And we'll discuss Travelport's Digital Travel Survey https://twitter.com/Travelport. Support the show: https://www.theinformedtraveler.org/
The Internet was supposed to disrupt the middlemen. Yes, it created some peer-to-peer technology and services. However, middlemen are doing better than ever. Uber and Airbnb, with their lack of hard assets, are quintessential middlemen. In the travel world, Expedia, Priceline, Kayak, and Booking.com are also middlemen par excellence. The Internet was supposed to level the playing field and disrupt monopolies. Today, Expedia and Priceline control 95% of the US Online Travel Agency (OTA) market. Just three travel companies (Amadeus, Sabre, and Travelport) own at least 90 percent of the Global Distribution Systems market share. In 2010, Google bought ITA Software to create its flight booking engine. In 2014, it opened it up to small business and individuals to access. On April 10, 2018, however, Google closed off access to its QPX Express API service. This will shut out small companies from accessing its valuable travel data. Meanwhile, private travel data kept on centralized servers have security risks. Last year, for example, Sabre was hacked. Blockchain technology threatens to disrupt the travel industry. Blockchain to the rescue? Blockchain technology guarantees tight, immutable security. It also promises to do what the Internet failed to do: destroy the middleman. Is the second time the charm? Or are the geeks crying wolf again? What is Winding Tree? Winding Tree is a nonprofit that aims to stir innovation in the travel industry by leveraging public Blockchain technology. It is creating a decentralized travel distribution network. If their vision succeeds, travelers and travel service providers (e.g., hotels, airlines, tour guides) will split the billions of dollars that travel middlemen currently take. Translation: lower prices for the traveler and higher profits for the entities that actually deliver the service to the customer. To facilitate this vision, Winding Tree raised money (Ethereum) via an Initial Coin Offering (ICO) that closed on February 14, 2018. Their token is called the Líf (pronounced “leaf”). I interviewed Winding Tree’s CEO, Maksim Izmaylov, to learn more. We recorded this right before the ICO, but it's still relevant. In the Q&A that follows, I paraphrase Izmaylov’s answers. (Izmaylov approved of the Q&A summary.) Winding Tree's CEO, Maksim Izmaylov, and its CTO, Jakub Vysoký (right). Photo Credit: JULIA NOVICKAJA Does the world really need another ICO? Why Líf? Why can’t Winding Tree just use a cryptocurrency like Ethereum, which already has smart contracts built into it? Líf is more than a cryptocurrency. It’s a token that is based on the ERC827 token open standard, which we worked with Open Zeppelin to create. Líf is optimized to carry travel-specific data. With Ethereum, it’s cumbersome to make a contract that says that you want a room for two single beds with a view and breakfast included. With Líf, it’s simple. Also, bundling products are tricky with Ethereum. With Winding Tree, it's a no-brainer to bundle a car reservation with a hotel reservation. Líf isn’t an alternative to Ethereum. In fact, Winding Tree is deployed on the Ethereum blockchain. Think of it as a layer on top of a developed blockchain. We can deploy Winding Tree on several other blockchains in the future. Líf helps minimize foreign exchange fees. When you buy an international plane ticket, your dollars will get converted to pay for fees at every stop your plane makes. The more countries, the more foreign exchange fees. Líf tokens minimize those transactions and reduce their cost since trading Lífs is negligible. The Winding Tree pitch.WINDING TREE What the biggest misunderstanding about the Líf ICO that you would you like to dispel? People think that Winding Tree is just another cash alternative. The implications go far beyond that. Líf will carry booking data, for example. It could carry your travel identification, your baggage tracking details, and your loyalty points. It’s powerful. Others think that we’re trying to create another intermediary. That’s the exact opposite of what we’re trying to do. When a hotel booking or airline reservation has a problem, you often go to the middleman who sold it to you to help resolve the problem. When travelers use Winding Tree’s blockchain, they skip the middleman. What recourse do they have when something goes wrong? You will have all your immutable records on the blockchain. You will own your own data. Also, there will be a reputation system. All these help resolve disputes. Why has Lufthansa, Brussels Airlines, Nordic Choice hotels and others partnered with Winding Tree? Why should a hotel or airline partner with Winding Tree? First, all our partners bought Líf tokens. Anyone who wants to operate on the Winding Tree platform needs Líf tokens. Second, our partners have promised to give us access to their inventory. Nordic Choice is already testing our smart contracts. Third, they provide us with their expertise. Air New Zealand has provided us developers to collaborate with us. We plan to have workshops with our partners to help guide the platform’s direction. Winding Tree is a backend solution. Few travelers will ever hear about it just like they have no idea what Sabre is. That’s true. It’s just like most people have no idea that they’re using TCP/IP protocols when they’re using WhatsApp. In Winding Tree’s one-page summary, it says, “Initially we’re positioning the platform as B2B…” Does this mean that in the long-term you’re considering also being B2C? No. We have no plans to make a customer-facing product. So then who will make the front end? How do you envision the front end to be like? We have over 150 applicants who have expressed interest in plugging into the Winding Tree platform. They will create the interfaces. There will be many front ends. We have an open API that allows anyone to create apps that slice and dice the public data any way they want. How does Winding Tree pay its bills? Winding Tree is a nonprofit. We plan to use the funds raised in the ICO to fund the development of the protocol for the first 4 to 5 years. After that, the nonprofit will be sustained through donations from travel companies. It's the same model that the W3C and the Linux Foundation use. Where are the profits to be made in the blockchain travel world? Do you think that the money that the current middlemen (e.g., Expedia, Priceline, Booking.com) are making will be split roughly 50/50 between travelers and travel service providers (e.g., Four Seasons Hotels, Sheraton, United Airlines)? Or will there be another entity capturing some of the pie (e.g., a third-party arbiter)? Only the miners, who provide the computational power to make all this data available publicly, will be compensated. Their fees are negligible and much cheaper than closed systems fees (like Amadeus). Also, it’s an open market. So if one miner wants to raise his fees, another miner will undercut him and provide that same computational power for less. No miner can acquire monopoly status. The openness guarantees the lowest transaction fees possible. The main beneficiaries of the Winding Tree solution will be suppliers, sellers and all kinds of companies around it. For example, you can easily build a Property Management System (PMS) on top of Winding Tree. You can build and test a pricing algorithm. That's how we enable innovation. But who benefits from better PMSs and algorithms? The traveler! One of the ways for us as a company to make money is the development of proprietary extensions on top of the Winding Tree platform. These extensions will range from pricing algorithms for suppliers to insurance products. Blockchain advocates claim that the technology will disrupt every industry. In the early days of e-commerce, pundits claimed that PayPal and other forms of eCash would end Visa’s and Mastercard’s domination. The credit card companies quickly adapted and made it easy and secure for people to use their credit cards online. Don’t you think it’s possible that the current middlemen in the travel industry to pivot to integrate themselves in the blockchain world, thereby continuing their stranglehold on the industry? The beauty of blockchain technology is that its value lies in the fact that it’s a shared resource. It’s hard for one company to dominate. And even if they somehow do that, it would devalue the network. It’s like imagining one company owning the Internet. Even Google doesn’t own the Internet. So big players will exist on the Winding Tree blockchain but nobody will own it. What are the current weaknesses? Scalability is a bottleneck. Ethereum, like Bitcoin, is still slow and wasn’t designed for a million transactions per second. There are many projects that aim to solve this, including the Lightning Network, Raiden, Plasma, Polka Dot, and others. Our bet is on state channels. What's the roadmap? In 2018, we’re focusing on bringing hotels on board first. Later this year, we’ll integrate airlines. In 2019, we’ll incorporate tours and car rental agencies. Are travel middlemen doomed? No. Winding Tree is trying to work with them. Middlemen can share their inventory just like Sheraton and Hertz can share their inventory. Suppliers can build commissions into their offers. They can even customize it so that EU travel booking agencies get a 10% commission and that USA agencies get a 15% commission, for example. Wind Tree aims to foster innovation. What if most of the travel inventory data is publicly available? Endless apps could be built on such a blockchain. Winding Tree is not the only travel blockchain in town. True. There are competing travel blockchains. Some are consortium-based models. The downside of such models that consortium members can block some entities from utilizing their blockchain. Private travel blockchains are even more closed. It’s like the difference between an intranet to the Internet. Intranets have advantages because a private company can decide everything. However, it can easily charge a fee to participate or keep some people out. Thank you for your time, Maksim. You are welcome. Conclusion If the entrenched travel industry leaders are Goliath, Winding Tree isn’t David. It’s a flea. Still, fleas are pretty tough. When Wikipedia took on the Encyclopedia Britannica and Microsoft’s Encarta, who would have imagined that the open encyclopedia would win? Other open source battles don’t produce a clear victor. The open operating system Linux has won many key battles but has failed to be the operating system of choice everywhere. Competition is fierce. Webjet is collaborating with Microsoft Azure’s blockchain capabilities to create a private blockchain based on Ethereum. Sabre is investigating the travel blockchain. So is Amadeus, which is launching an Innovation Partnership Programme to support small companies piloting new ideas. At the same time, private blockchains are not that different from private databases. The whole point of blockchain technology is that it's an open, immutable and distributed database. Winding Tree's ICO mark Winding Tree's most important milestone yet. For this travel blockchain upstart, it has a long road ahead of it. I encourage you to post comments and ask questions for a future Q&A episode. If you like this, subscribe and share! I made this as a YouTube episode too. On social media, my username is always ftapon. 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James Wildman, CEO, Hearst Magazine UK & Julio Bruno, CEO, Time Out Group We hear James and Julio discussing digital transformation for their respective content empires, diversifying and building food markets and book fairs around the world, their biggest career mistakes, where they get their inspirations from and how they share these with their respective teams and how being the CEO of a Plc compares to running a big market for a private global company… About the guests: James Wildman is CEO, Hearst Magazines UK, a position he has held since January 2017. Formerly Chief Revenue Officer at Trinity Mirror plc, James was responsible for the group’s national advertising revenue and commercial operations, transforming the company’s industry reputation and driving a turnaround performance built around digital acceleration and creativity. Previously, he was managing director and VP of sales at Yahoo UK. Time Out Group CEO, Julio Bruno has been Time Out Group's CEO since 2016, having initially joined as Executive Chairman in October 2015. He steered the company through its IPO (TMO-AIM) in June 2016, raising £90m, valuing the business at £195m. He has also been instrumental in the group’s diversification strategy, building a series of food markets in cities including Lisbon, and soon in Miami, Chicago and Boston. Prior to Time Out Group, Julio has worked in senior commercial positions in UK, Europe and in North/Latin America at companies such as TripAdvisor, Travelport, Regus Plc., Energizer Corp and Diageo Plc.
It’s an exciting time for the travel and tourism industry and for Travelport’s place in it. A seasoned professional in design thinking and user experience, Noel shared his thoughtful and creative approach to engaging customers and employees to design the very best experiences. Listen to this episode to learn: -Why partnering with customers throughout the design, testing, and development process is a smart, affordable approach to customer experience design -The real difference between user experience and customer experience, and what elevates them both -Creative techniques and tangible practices for building greater customer empathy amongst employees
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