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While the podcast team is taking a Radical Sabbatical, Kim is interviewing authors of the books that have had a big impact on her in the past two years. In this episode, Kim speaks with Rebecca Hinds, the author of Your Best Meeting Ever: 7 Principles for Designing Meetings That Get Things Done. They explore the evolution of meetings from wartime sabotage tools to the challenges and strategies for improving meetings in today's technology-driven workplace. They discuss the increasing time spent in meetings, especially post-pandemic, and present seven solutions to eliminate unnecessary meetings and to redesign the necessary ones. They discuss the impact of distractions, the importance of effective meeting structures, and the need for a culture that encourages open disagreement. The conversation also highlights the significance of asynchronous communication, preparation, and technology's role in enhancing collaboration. Ultimately, they emphasize the need for meetings to be engaging and aligned with natural rhythms to foster productivity and creativity. Guest Background: Rebecca Hinds, PhD, is the author of Your Best Meeting Ever: 7 Principles for Designing Meetings That Get Things Done. She is a leading expert on organizational behavior and the future of work. For more than 15 years, she has helped organizations rethink how work gets done, challenging outdated management playbooks and offering leaders a more ambitious and more human vision for the future. Rebecca has founded and led two first-of-their-kind research institutes dedicated to reinventing work. In 2022, she launched the Work Innovation Lab at Asana, building it into an influential source of practical workplace research. In 2025, she founded the Work AI Institute at Glean to help organizations navigate the next transformation of work. CHAPTERS (00:00) The Origins of Meetings as Sabotage Tools (02:45) The Evolution of Meeting Culture (05:14) Radical Meeting Solutions (08:20) Measuring Meeting Effectiveness (11:05) The Minimalism Approach to Meetings (14:06) Optimizing Meeting Flow and Communication (16:56) The Role of Tools in Meeting Efficiency (23:40) Managing Distractions in a Tech-Heavy World (25:58) The Importance of Effective Meetings (28:58) Creating a Culture of Open Disagreement (29:49) Building Strong Asynchronous Communication (32:01) The Role of Preparation in Meetings (36:51) Designing Engaging Meetings (38:47) Timing and Rhythm in Meetings (41:31) Leveraging Technology for Better Meetings Connect with the Radical Candor team: Website LinkedIn YouTube Keywords meetings, productivity, communication, meeting culture, meeting effectiveness, meeting solutions, meeting minimalism, meeting flow, tools for meetings, workplace efficiency distractions, technology, meetings, asynchronous communication, open disagreement, engagement, timing, productivity, collaboration, AI Learn more about your ad choices. Visit megaphone.fm/adchoices
Do you have to accept a Facebook friend request from someone you DON'T know? The surprising response from neighbors when a mom asks them to let her autistic son trick-or-treat in the Summer! Plus a genius hosting trick for serving steak to a crowd. See omnystudio.com/listener for privacy information.
While the podcast team is taking a Radical Sabbatical, Kim is interviewing authors of the books that have had a big impact on her in the past two years. In this episode, Kim speaks with Rob Lalka, the author of The Venture Alchemists - How Big Tech Turned Profits Into Power. In this episode of Radical Sabbatical, Kim sits down with Rob Lalka, author of Venture Alchemist, to study what the founders of Facebook, Google, and the “PayPal Mafia” were saying and writing before anyone was paying attention to them. They explore what separates the leaders who stayed grounded from the ones who didn't. They ask a hard question: does it matter if a leader got corrupted by too much money and power or if they started out bad to the bone? Every leader (indeed, every one of us) has good and bad inside. The one that wins is usually the one that gets fed. The question is whether the venture capital model feeds the good — or does it feed the bad, setting founders up to be corrupted by their own success? Kim and Rob explore the contrasting origins of major tech companies like Facebook and Google. They discuss the implications of Mark Zuckerberg's early actions (for example, an IM while in college with a friend who asked him how he got access to people's personal information and he replied “they trusted me, the dumb f–ks;”). What does it mean that Google's founders started out thinking Google would have to be a non-profit so that advertising wouldn't bias information but wound up selling trillions of ads? The conversation also delves into the impact of the PayPal Mafia and the controversial book by Thiel and Sachs, The Diversity Myth. Rob discusses the complexities of free speech and the implications of outlier behavior. He emphasizes the importance of moral leadership in corporate culture and critiques the philosophical influences of figures like Ayn Rand and Milton Friedman on business ethics. Rob expresses hope for the future, particularly through the potential of his students to create positive change in society. Books & Articles mention by Rob: George Packer - article in The Atlantic - The Venture-Capital Populist https://www.theatlantic.com/magazine/2026/06/david-sacks-crypto-ai-venture-capital/686941/ Max Chafkin - The Contrarian: Peter Thiel and the Rise of the Silicon Valley Oligarchs https://elmstreetbooks.com/book/9781984878557 Jimi Soni - The Founders: The Story of Paypal and the Entrepreneurs Who Shaped Silicon Valley https://www.amazon.com/dp/1501197266?lv=shuf&channelId=500&plpRedirect=mhFallback Guest Background: Rob Lalka is the author of The Venture Alchemists - How Big Tech Turned Profits Into Power. He is also the Albert R. Lepage Professor in Business and executive director of the Albert Lepage Center for Entrepreneurship and Innovation at Tulane University. He is on the board of directors of Blue Cross and Blue Shield of Louisiana, Public Democracy, Inc., and Venture For America in New Orleans. Previously, he served on the U.S. Secretary of State's policy planning staff and in the State Department's Office of Global Partnerships, was a director at Village Capital, and was a senior advisor at the Howard G. Buffett Foundation. CHAPTERS (00:40) Introduction to Alchemy and Venture Capital (03:04) The Power Dynamics in Business Models (05:33) Zuckerberg's Origin Story and Its Implications (07:40) The Contrast with Google's Founding Philosophy (09:47) The Role of Advertising in Business Models (12:43) The Historical Context of Business Practices (14:59) The Golden Spike and Economic Inequality (14:59) The Impact of the PayPal Mafia and Diversity Myth (22:00) The Controversy of Free Speech and Homophobia (25:07) Outlier Behavior and Its Implications (28:03) The Rape Issue and Its Consequences (30:27) Moral Leadership and Corporate Culture (33:08) Philosophical Influences on Business Ethics (40:30) Hope for the Future and the Role of Education Connect with the Radical Candor team: Website LinkedIn YouTube Keywords venture capital, alchemy, business models, Zuckerberg, Google, advertising, economic inequality, PayPal Mafia, diversity myth, entrepreneurship free speech, outlier behavior, corporate culture, moral leadership, business ethics, philosophy, education, AI Learn more about your ad choices. Visit megaphone.fm/adchoices
"Work-life balance isn't a thing... it's about work-life harmony." In a world obsessed with digital efficiency and quick fixes, the real currency of a meaningful life remains independent thought, presence, and intentional effort. In this episode of Gratitude Through Hard Times, Paul Mersino, President and CEO of Butzel, breaks down why true leadership requires excellence, mentorship, and continuous improvement. From starting as a young student guided by a transformative professor to steering a historic law firm as it approaches its 175th anniversary, Paul shares key lessons on leading with heart, embracing work-life harmony, and surrounding yourself with a team that pushes you to aggregate daily marginal gains. 10 Memorable Quotes: "If you could do everything just 1% better... and you aggregate up all of those little marginal gains, think of how much further you're going to be ahead." "You are who you are when nobody is watching. And that's integrity." "Iron sharpens iron, and steel sharpens steel." "If people turned off cable news and social media and looked next door at their neighbors, they'd realize the world is actually a pretty good place." "Work-life balance isn't a thing... it's about work-life harmony." "Moving fast isn't necessarily a threat or too big of a risk—you either get it right fast or find out sooner so you can adjust." "History's innovation is just history repeating itself looking different." "You can be a zealous advocate and a zealous competitor and still do it professionally like a gentleman or a lady." "Inspecting excellence is about focusing less on what's going wrong and elevating more of what's going right." "Gratitude doesn't change your circumstances; it changes your capacity to carry them." 10 Key Takeaways: The Life-Changing Power of Mentorship: How a dedicated professor founding a mock trial team sparked a passion that launched a multi-decade career in law. Inspecting Excellence and Marginal Gains: Focusing on daily 1% improvements across all operations to create compounding, unstoppable progress over time. The "PR Problem" of Human Kindness: Recognizing that real-world kindness hasn't declined—our perception of it has been distorted by negative media cycles. Embracing Work-Life Harmony: Moving past the rigid trade-offs of "work-life balance" to build a synergistic lifestyle where professional passion and personal fulfillment energize each other. Radical Candor and Psychological Safety: Cultivating a team culture so tight and trusting that colleagues can give direct, honest feedback without destroying relationships. Combatting AI Isolation with Connection: Addressing employee anxiety around AI by intentionally using saved time for deeper mentorship, cross-functional collaboration, and human presence. Respectful Dissonance and Tactical Empathy: Setting ego aside in high-stakes negotiations and trial advocacy to find common ground and convert adversaries into friends. Honoring Legacy Through Shared History: Building firm culture by constantly communicating history, values, and traditions across generations and remote offices. The 3 Pillars of Trustworthy Communication: Over-communicating openly, speaking candidly, and actively soliciting feedback to continuously grow. Leading with Integrity: Embracing the mindset that true professional success is defined by how you act when no one is watching. About our Guest: Paul M. Mersino is the President and CEO of Butzel, one of the oldest and most respected law firms in the United States, currently celebrating its 170th anniversary and approaching its 175th. Appointed to the CEO role in March 2023, he sits on the firm's Board of Directors and previously served as Chair of Butzel's Litigation Practice Department, overseeing the firm's commercial litigation attorneys and strategic growth. A commercial litigator by trade with nearly two decades of experience, Paul handles complex commercial litigation and "bet-the-company" matters spanning contract disputes, trade secrets, automotive supplier disputes, construction, and First Amendment litigation. He is admitted to practice before every level of Michigan state court, multiple U.S. District and Circuit Courts, and the Supreme Court of the United States. In addition to advising and sitting on the boards of several startup companies to help them navigate early-stage legal needs, Paul serves as a Trustee of the Butzel Charitable Trust and sits on the Board of Directors of the Detroit Regional Chamber. His leadership has earned him extensive recognition, including DBusiness magazine's Detroit 500, Crain's Detroit Business "Who's Who" and "40 Under 40," Michigan Lawyers Weekly's "Up and Coming Lawyers," a Detroit Business "30s in Their 30s" honoree, and a Michigan Super Lawyer. Paul holds a B.B.A. from Northwood University (2005) and earned his J.D. magna cum laude from Ave Maria School of Law (2008), where he served on Law Review and won a state moot court championship. Beyond his practice, he is deeply committed to community service, youth sports coaching, and his most cherished role as a dedicated husband and father.
Julie shares a story from her early days as a practice owner, a performance conversation she was so worried about getting wrong that she completely softened the message and the team member walked away thinking she'd just been praised, and uses it to explore the difference between being nice and being kind, drawing on Kim Scott's Radical Candor to explain why niceness prioritises comfort while kindness prioritises growth, and why avoiding hard conversations doesn't protect anyone, it just delays the cost. If you've been putting off a conversation with someone on your team, this one's worth a listen. Interested in taking your personal, team, and dental practice to the next level? Contact Julie and Ameena today to explore the possibilities for growth and success!Visit our website, Dental Business Mastery, at https://dentalbusinessmastery.com.au/, and book a complimentary, obligation-free Discovery Call to discuss your specific needs and goals. Schedule your call here: https://tidycal.com/3l298p1/30-minute-meetingIf you have any questions or would like more information, feel free to contact us via email at info@dentalbusinessmastery.com.au.
Learn why Cyber criminals hate Huntress, why we use them daily and why they help stop cyber crime in the SMB space. What if the people protecting small businesses had no idea they were already inside?Jeremy Young was employee #19 at Huntress Security. He watched MSPs go from ignoring cybersecurity to being the frontline defense against organized criminal groups running attacks like a business.Here is what stopped us cold: 70% of ransomware attacks now target small and mid-sized businesses. And most of them have no dedicated security team.Chapters00:00 Welcome Jeremy Young from Huntress Security 02:15 From Fortune 500 to Startup Employee Number 19 05:30 How HP Direct Taught the Wrong Way to Work the Channe 08:45 Why Jeremy Left Verizon and Joined the MSP World 12:00 Duo Security, Cisco Acquisition, and Meeting the Huntress Founders 16:20 Huntress Mission: Bringing Cybersecurity to the 99 Percent 18:45 Big Company Skills That Actually Transfer to Startups 22:00 Process Documentation and Building What Does Not Exist Yet 25:30 Two Types of People at Every Company: Fixers vs Bystanders 28:15 Ownership Mentality, Shareholder Value, and Going Beyond Your Title 31:00 Radical Candor, Difficult Conversations, and Remote Work Culture 44:30 Mentorship That Works: Homework, Follow Through, and Self Selection 48:00 How Jeremy Mentors the People Who Actually Do the Work 51:20 Lessons From Thailand Floods: Do Not Bow to a Title 54:45 Respecting Humans First and Hanging Up on Screaming CEOs 57:30 Leadership Lessons, Final Thoughts, and How to Follow Jeremy YoungQuestions? Text our Studio direct. We read these and when helpful we give a special shout out for those to contact us.True crime enters our homes and businesses daily. Learn from actual people who fight it daily and show you how in a thriller story. The Moving Target Trilogy. Book 3 to be released September 22nd, 2026. Start with any of them. Be a Moving Target.Special Author pricing (30% off) The Moving Target Trilogy. Book 3 to be released September 22nd, 2026. Start with any of them. Be a Moving Target.Special Author pricing (30% off) Growth without Interruption. Get peace of mind. Stay Competitive-Get NetGain. Contact NetGain today at 844-777-6278 or reach out at DMauro@NetGainIT.com or find more at www.NETGAINIT.com Support the showWant to Watch? Subscribe and stop reading about it after it happens: https://www.youtube.com/@CyberCrimeJunkies?sub_confirmation=1Hosted by David Dean Mauro. Former trial lawyer, AI Security Advisor, FBI InfraGard member, VP of Strategic Growth at NetGain Technologies, and author of the Moving Target Trilogy (#1 Amazon Hot New Release, 2026).MOVING TARGET TRILOGY. Nonfiction cybercrime thrillers.
Special thanks to Triangle for sponsoring this episode. Triangle's founder, Matt, is offering a complimentary one-hour strategy session for founders seeking to grow their personal brand. I can't recommend this service enough, and get in quick as there are only three remaining slots available this month! Get in touch at matt@mattswain.com or book directly at https://www.triangle-branding.com/book-a-call What if the feedback culture you're desperate to build is actually being blocked by bias you don't even see? Leadership is not a choice between empathy and accountability; it demands both. In this episode of World's Greatest Business Thinkers, Nick Hague speaks with Co-founder of Radical Candor and bestselling author Kim Scott about the principles behind her books Radical Candor and Radical Respect. Kim shares how leaders can build teams grounded in trust, honesty, and psychological safety. Kim explains why respect must come before candid feedback and how managers can distinguish between bias, prejudice, and bullying to respond appropriately. She shares practical strategies for soliciting honest feedback, conducting more effective one-on-ones in hybrid workplaces, and helping employees grow through meaningful career conversations. The discussion also explores why high-performing individuals don't always become great managers and how leaders can create environments where people feel safe to challenge ideas and speak openly. What You Will Learn: The Radical Candor Framework Why Feedback Feels Like Existential Dread Three Distinct Problems Requiring Different Solutions The Four Steps to Soliciting Feedback That Actually Works How Radical Respect Becomes the Foundation for Radical Candor Building Teams Where Everyone Steps Toward Their Dreams Why Managers Must Solicit Feedback First Making It Work in Hybrid Environments If you enjoyed this episode, make sure to subscribe, rate, and review it on Apple Podcasts, Spotify, and YouTube Podcasts. About the Guest: Kim Scott is a bestselling author, leadership expert, and co-founder of Radical Candor. She is the author of Radical Candor and Radical Respect, two influential books on management, feedback, and workplace culture. Kim has coached CEOs at Dropbox, Qualtrics, Twitter, and other leading technology companies, served on the faculty at Apple University, and led AdSense, YouTube, and DoubleClick teams at Google. A TED speaker and podcast host, she helps leaders build high-performing teams through candid communication, mutual respect, and human-centered leadership. Quotes: "If you don't teach that dog to sit, you're gonna kill that dog. And then he pointed at the ground with this kind of harsh gesture, and he said, sit. The dog sat. I had no idea she even knew what that meant. And I kind of looked up at him in amazement, and he said to me, it's not mean. It's clear." "At some level, Radical Candor is about love and truth at the same time. If you care personally and you challenge directly at the same time, that's radical candor. You can be really kind and really successful at the same time; you don't have to choose between being a jackass and being successful." "From the time we get our first job, we're maybe 18, 19, 20 years old, right when our egos are maximally fragile. Someone comes along and says, be professional. I think an awful lot of us leave our emotions, leave who we really are, leave our humanity at home, and show up at work like some kind of robot. And you can't possibly care personally if you're showing up at work like some kind of robot." "Radical respect is sort of the prequel to radical candor. The most helpful feedback I got was from a CEO colleague who explained that as soon as she would give even the most compassionate, gentle criticism, they would call her an angry black woman. In that moment, I realized I hadn't been the kind of colleague I wanted to be, and that I had been in denial about disrespectful attitudes happening around me." Keywords: Primary Keywords (Core Themes): radical candor, radical respect, leadership feedback, management training, psychological safety, caring personally, challenging directly, workplace culture, bias in the workplace, prejudice vs bias, bullying at work, honest communication, employee feedback Secondary Keywords (Related Subtopics): CEO coaching, team building, one-on-one meetings, performance management, organizational culture, diverse teams, inclusive leadership, conflict resolution, difficult conversations, workplace respect, managing bias, soliciting feedback, giving criticism, praise and recognition Episode Resources: Kim Scott on LinkedIn Radical Candor Website Radical Candor Book Radical Respect Book World's Greatest Business Thinkers on Apple Podcasts World's Greatest Business Thinkers on Spotify World's Greatest Business Thinkers on YouTube
Listener Juan is asking for a management book recommendation. And of course, Murphy over delivers
Why do so many feedback conversations leave people feeling defensive, misunderstood, or even less motivated than before? In this week's episode, Kevin Britz and Craig Page-Lee unpack one of leadership's most misunderstood skills: giving feedback that actually improves performance instead of damaging it.Drawing on research from the Center for Creative Leadership, Kim Scott's Radical Candor, and the landmark Kluger & DeNisi Feedback Intervention Theory, they explore why more than a third of feedback interventions can actually reduce performance. The answer isn't simply what we say—it's where we direct people's attention.The conversation examines the difference between feedback that focuses on identity versus feedback that focuses on the task, why psychological safety matters, and how leaders can create cultures where feedback becomes a normal, productive part of everyday work rather than a stressful annual event.Craig introduces two practical frameworks every leader should know—the Situation-Behavior-Impact (SBI) model and Radical Candor—before explaining why combining the two creates a powerful balance of clarity, accountability and genuine care.Kevin and Craig also discuss:Why praise can be just as damaging as criticism when it focuses on identity.The hidden role of the Reticular Activating System (RAS) in how people receive feedback.Why frequent, small conversations outperform rare, high-stakes reviews.The importance of separating a person's value from the work they produce.How leaders build trust by actively asking for feedback themselves.Whether you lead a team of two or two thousand, this episode offers practical tools you can implement immediately to improve communication, performance and workplace culture.⏱️ Chapters00:00 – Welcome & business updates03:18 – Why feedback often makes performance worse07:12 – The research behind Feedback Intervention Theory12:30 – Task-focused vs identity-focused feedback17:55 – Why managers struggle to give effective feedback23:10 – Separating people from the work they produce27:45 – The SBI (Situation-Behavior-Impact) framework34:20 – Understanding Radical Candor41:18 – Combining SBI with Radical Candor47:35 – Five practical ways to improve feedback immediately54:10 – Structure vs connection: Does feedback become robotic?58:20 – Final leadership reflections & Maya Angelou quoteIf you enjoyed this conversation, please Like, Subscribe and Share to help us continue bringing practical leadership and marketing insights every week.#Leadership #Feedback #Management #PsychologicalSafety #RadicalCandor #LeadershipDevelopment #CommunicationSkills #BusinessLeadership #ExecutiveCoaching #WorkplaceCulture #Marketing #LongTimeSoon #KevinBritz #CraigPageLee
Viele Führungskräfte verwechseln gute Führung mit Nettsein.Sie wollen empathisch sein. Verständnisvoll. Harmonisch. Also nehmen sie Druck raus und sagen: "Alles gut."Das wirkt menschlich – ist aber fatal.Ohne es zu merken, begrenzen sie damit die Performance und das Potenzial ihres Teams.Show Notes:>> No Zero Days | Buch für Ingenieure: nozerodays.de/buch>> Mentoring für Ingenieure: engineer-alliance.de>> Crashkurs: engineer-alliance.de/crashkurs>> Tim Schmaddebeck auf LinkedIn: Hier klicken>> Buchempfehlungen: mentorwerk.de/buecherStichworte zur Folge:Führungskraft werden, Mitarbeiterführung, Führung lernen, Leadership für Ingenieure, Ingenieur Karriere, technische Führungskraft, vom Ingenieur zur Führungskraft, schlechte Führung erkennen, Führungsfehler, schwierige Mitarbeitergespräche, Konflikte im Team, Mitarbeiter motivieren, Teamführung, Feedback geben, kritisches Feedback, klare Kommunikation, Erwartungen kommunizieren, Durchsetzungsstärke, hohe Standards, Mitarbeiter fordern und fördern, Mitarbeiter entwickeln, Team Performance, High Performance Team, leistungsorientierte Führung, Verantwortung übernehmen, Radical Candor, Tough Love, Servant Leadership, empathische Führung, Leadership Mindset
While the podcast team is taking a Radical Sabbatical, Kim is interviewing authors of the books that have had a big impact on her in the past two years. Building high-performance teams, especially in dynamic industries, can be one of the biggest challenges a leader faces. Sometimes passionate founders or senior leaders can go from passionate advocate to authoritarian autocrat. Left unchecked, this can lead to organizations underperforming in the long term and missed opportunities. So where is the balance? In this episode, Kim speaks with Liz Wiseman, the author of multiple New York Times bestsellers. Liz and Kim explore the pitfalls of authoritarian leadership, the power of multipliers, and how leaders can foster environments where everyone does the best work of their lives and builds the best relationships of their careers. Liz does point out that there are certain, limited instances where a top down, “command and control” approach is the right choice (for example, during an acute crisis), but these instances should be rare and targeted. They also discuss practical strategies for managing diminishing leaders and creating impact regardless of leadership style. They also talk about the importance of understanding power dynamics in leadership. Guest Background: Liz Wiseman is a researcher and executive advisor who teaches leadership to top organizations worldwide. She wrote the New York Times bestsellers Multipliers, The Multiplier Effect, and Wall Street Journal bestsellers Rookie Smarts and Impact Players. CHAPTERS (00:33) Introduction to Radical Sabbatical and Guest Liz Wiseman (02:06) The Flaws of Authoritarian Leadership (06:06) Diminishers vs. Multipliers: Leadership Styles (12:16) When Authoritarian Leadership is Necessary (20:27) The Balance of Command and Collaboration (23:36) The Impact of Leadership Styles (26:34) Navigating Innovation and Crisis (29:30) The Balance of Authority and Collaboration (32:35) Lessons from Great Leaders (36:38) Understanding Accidental Diminishers (45:03) The Impact of Perfectionism on Team Dynamics (46:09) Understanding Accidental and Intentional Diminishers (47:26) The Drive to Contribute: Empowering Impact Players (48:56) Leading Through Influence: The Role of Impact Players (51:06) Strategies for Thriving Under Diminishing Leadership (52:26) Multiplying Up: Turning Diminishment into Empowerment (55:47) The Power of Listening and Adapting (01:01:04) Leveraging Bosses' Strengths for Better Outcomes (01:03:01) Building Relationships on a Level Playing Field (01:03:55) Understanding and Sharing Power in Leadership Connect with the Radical Candor team: Website LinkedIn YouTube Learn more about your ad choices. Visit megaphone.fm/adchoices
While the podcast team is taking a Radical Sabbatical, Kim is interviewing authors of the books that have had a big impact on her in the past two years. How can parenting skills help us become better team members and leaders in the workplace? Sure, you can't “ground” your direct report when they screw up an important project, but the lessons of good parenting can certainly help us all be better at building effective and healthy teams. In this episode, Kim speaks with Dr. Becky Kennedy, the author of Good Inside, a New York Times #1 bestseller. Dr. Becky's background as a clinical psychologist and years of experience working with families give her valuable insights into navigating the stresses of raising kids amid a busy work schedule. She has developed a loyal following among parents. Kim and Dr. Becky talk about how these two worlds overlap and, in some cases, where they don't. For example, they talk about how “repair” and taking responsibility for handling something poorly can play a key role in increasing connection among team members. Guest Background: Dr. Becky is the clinical psychologist and mom of three behind the breakthrough parenting company Good Inside. She specializes in helping parents become sturdy leaders in their homes by sharing the skills and strategies parents need to raise resilient kids. Dr. Becky is a #1 New York Times bestselling author, a TED speaker, and the host of the chart-topping podcast Good Inside with Dr. Becky, and has amassed a global following of millions of parents. Dr. Becky received a BA in Psychology and Human Development, Phi Beta Kappa and summa cum laude, from Duke University and a PhD in Clinical Psychology from Columbia University. She has a certificate in Relational Psychotherapy from the Steven Mitchell Center. CHAPTERS (00:00) Introduction to Radical Kindness and Good Inside (03:02) Balancing Boundaries and Connection in Parenting (05:56) The Impact of Unfinished Business from Childhood (08:54) Curiosity as a Tool for Effective Communication (12:02) Connection Capital: Building Relationships with Kids (14:55) The Importance of High-Impact Moments (17:53) Repairing Relationships After Mistakes (20:56) Modeling Accountability for Children (24:09) Changing the Narrative Around Parenting and Guilt (27:06) Compassionate Criticism in Parenting and Work (29:04) Understanding Anger and Setting Boundaries (29:59) Compassionate Discipline: Balancing Boundaries and Understanding (32:24) Two Truths: Boundaries and Emotions (34:38) The Power of Belief: Encouraging Better Behavior (36:01) Redefining 'Nice': The Importance of Respectful Communication (39:31) Emotions as Information: Listening to Our Feelings (41:27) The Role of Emotions in Leadership and Parenting (44:32) Curiosity Over Fury: Navigating Emotional Responses (52:04) Preventing Bullying: Safety and Intervention Strategies Connect with the Radical Candor team: Website LinkedIn YouTube Learn more about your ad choices. Visit megaphone.fm/adchoices
Nobody would give Hannah a room. So Hannah decided to control who gets one.Protect your family with life insurance from Ethos. Get up to $3 million in coverage in as little as 10 minutes at https://ethos.com/founded. Application times may vary. Rates may vary. "I cold called all of the landlords I'd ever met at Bristol and got horribly rejected by most. Definitely cried a lot in the first few weeks." That's how Hannah Chappatte started hybr and this episode opens with it. Rejected by the University of Bristol on her predicted grades, she proved them wrong, got in, got a first, then skipped the consulting grad schemes to fix the thing every student complains about: finding a house. Fast forward, hybr has raised a £3.24M seed round and is building the one-stop rental platform for the UK's 3 million students, first-time renters drowning in jargon, deprioritised by agents, and at risk of exploitation. This is a masterclass in validation, resilience and focus from a founder who did it with no network, no funding and no playbook, and who'll tell you straight: if you can avoid raising money, avoid it. 3 KEY TAKEAWAYS 1. Rejection is the R&D. Every landlord "no" became a rewritten pitch and a rebuttal, until the yeses came. Persistence isn't gritting your teeth; it's a feedback loop. Validate by selling, not by building in silence. 2. Focus is a system, not a feeling. Two company objectives per quarter, one North Star metric. If a project doesn't ladder into them, it doesn't get worked on, however shiny. 3. Build sustainably from day one. Validate on the smallest possible scale with minimal tech investment, prove the problem and market are big enough, and design for profitability early; it de-risks everything that comes after. And it applies to you too: Hannah calls out the sleep-under-the-desk myth. Sprints are real; burnout kills businesses. WHAT WE COVER - Cold-calling landlords, crying through rejections, and rewriting the pitch every time - The consulting grad-scheme escape and throwing herself in 100% after graduation - Going from co-founder to sole founder after three months , and why her next business will have one - Both sides of the marketplace: what students and landlords actually need - Raising a £3.24M seed in a market where 2% of funding goes to women - The worst advice ever: the VC who'd only invest if she pivoted to food - The power of being underestimated - The event where 100 people RSVP'd and one turned up - Radical Candor, building a team of 15, and rejecting hustle culture - Gen Z, mental hygiene, remote-vs-office, and her vision: no empty rooms in the UK
What stops talented leaders from truly hearing honest feedback? This episode tackles that question head-on, drawing from both leading research and lived experience. While most articles, books, and workshops focus on how to give feedback, this discussion targets how to receive it. I explore why so many feedback conversations break down and how leaders can do better.Core themes include the impact of our gut reactions to critical feedback, how quickly we discount advice based on source or style, and why challenges to our identity produce the fiercest resistance. Listeners will be guided through practical, evidence-informed strategies to become better feedback recipients, creating environments where candid conversations thrive.This episode offers a refreshing, evidence-based approach for anyone committed to their own growth and eager to lead with greater effectiveness and humility.What You'll Learn- The roots of our genuine hesitation surrounding feedback conversations.- How our reactions can prevent or derail future feedback.- Although not all feedback will be delivered perfectly, you can still find value.- Don't let your relationship with the feedback-giver cloud your judgment- Feedback stings most when it challenges our identity. Podcast Timestamps(00:02) – Setting the Stagek(01:12) – The Personal Challenge of Receiving Feedback(05:17) – Truth Triggers: Dismissing Feedback Based on Tone and Delivery(08:38) – Beware of Absolutes(10:18) – Source Triggers: Who Delivers the Feedback(12:41) – Difficult Feedback from Difficult People(13:52) – Identity Triggers: When Feedback Challenges Self-Image(17:17) – Personal Reflection: My Own Struggle with Feedback that Challenged My Identity(20:01) - Strategies for Curiosity and Constructive Engagement(23:40) - Bringing it Together: Commitment to Feedback ReceptionKEYWORDSPositive Leadership, Feedback, Receiving Feedback, Giving Feedback, Leadership Growth, Psychological Safety, Critical Feedback, Defensiveness, Feedback Triggers, Doug Stone, Sheila Heen, Zenger Folkman, 360 feedback, Radical Candor, Feedback Accuracy, Feedback Source, Identity and Feedback, Evidence-Based Leadership, Coaching, Blind Spots, Core Values, Curiosity, CEO SuccessSource: Why (Senior) Leaders Struggle to Get Feedback and How to Change That - Do Good To Lead Well with Craig Dowden | Podcast on Spotifyhttps://podcasts.apple.com/ca/podcast/why-senior-leaders-struggle-to-get-feedback-and-how/id1634491338?i=1000764642523
For more thoughts, clips, and updates, follow Avetis Antaplyan on Instagram: https://www.instagram.com/avetisantaplyanIn this solo episode of The Tech Leader's Playbook, Avetis Antaplyan explores one of the most overlooked yet critical leadership skills: decision-making. Drawing on insights from conversations with CEOs, CTOs, founders, professional athletes, Hall of Fame coaches, and executives from companies including Apple, Google, Amazon, National Geographic, and Radical Candor, Avetis breaks down what separates exceptional leaders from everyone else.He argues that leadership success is rarely about having perfect information, superior intelligence, or flawless strategy. Instead, the leaders who consistently create momentum are those who can make sound decisions despite uncertainty. Avetis shares practical frameworks used by high-performing leaders, including Amazon's "one-way door vs. two-way door" decision model, Jeff Bezos' regret minimization framework, and the importance of principle-based decision-making.The episode also examines how AI is changing the leadership landscape. While artificial intelligence can accelerate analysis and provide recommendations, Avetis explains why human judgment, accountability, and courage remain irreplaceable. Through real-world examples and actionable leadership lessons, he challenges listeners to identify the decisions they've been avoiding and take decisive action before delays become the real obstacle to progress.TakeawaysExceptional leaders distinguish themselves through decision-making, not intelligence alone.The greatest organizational threat is often indecision, not making the wrong decision.Most leadership decisions must be made with incomplete information.Leaders are paid for their ability to navigate uncertainty and create momentum.A mediocre decision made quickly often outperforms a perfect decision made too late.Amazon's "one-way door vs. two-way door" framework helps determine when to move fast and when to proceed carefully.Great leaders commit fully after making a decision rather than remaining trapped in doubt.Principle-based decision-making allows leaders to make consistent decisions faster.Technology leaders often make the mistake of optimizing for technical perfection instead of business outcomes.AI can provide information and recommendations, but accountability and judgment remain human responsibilities.When a decision is inevitable, delaying it often causes more damage than acting on it immediately.Chapters00:00 Why Decision-Making Separates Great Leaders01:12 The Myth of Intelligence and Leadership Success02:13 Why Indecision Damages Organizations03:25 Amazon's One-Way Door vs. Two-Way Door Framework04:38 Lessons from Hall of Fame Coach Dick Vermeil05:15 Radical Candor and the Courage to Act05:55 Technology Leaders and Business Outcomes06:30 Framework #1: Speed Over Perfection07:00 Framework #2: Regret Minimization08:00 Framework #3: Reversible vs. Irreversible Decisions08:55 Framework #4: Principle-Based Decision Making09:55 Why AI Makes Judgment More Valuable11:05 Creating Momentum Through Action11:40 The Decisions You're Avoiding Right Now12:10 When It's Inevitable, Make It Immediate12:45 Closing Thoughts and Final TakeawaysResources and Links:https://www.hireclout.comhttps://www.podcast.hireclout.comhttps://www.linkedin.com/in/hirefasthireright
While the podcast team is taking a Radical Sabbatical, Kim is interviewing authors of the books that have had a big impact on her in the past two years. In this episode, Kim speaks with Heather McGhee, the author of The Sum of Us: What Racism Costs Everyone and How We Can Prosper Together, a New York Times bestseller. Heather takes Kim on a journey through US history, demonstrating how efforts to exclude some of us from public goods harm all of us, starting with public swimming pools in the United States. As Heather describes in The Sum of Us, “By World War II, the country's two thousand pools were glittering symbols of a new commitment by local officials to the quality of life of their residents, allowing hundreds of thousands of people to socialize together for free…A Pennsylvania county recreation director said, “Let's build bigger, better, and finer pools. That's real democracy. Take away the sham and hypocrisy of clothes, don a swimsuit, and we're all the same.” These swimming pools were remarkable public resources. The Fairground Park Pool had a sandy beach, elaborate diving boards, and a capacity of 10,000 people. However, when cities across the country were forced to integrate these pools, they chose to fill them in with dirt instead. Nobody got to swim–except people wealthy enough to join private clubs. Starting in the late 1960s, the same illogic was applied to more consequential areas of life than swimming pools. As the public began to perceive that government programs like welfare, healthcare, education, and infrastructure funding would benefit Black and Brown Americans, political support for these public goods collapsed. For example, when Texas rejected Obamacare, its rural hospitals began going bankrupt, resulting in medical deserts and economic devastation in rural Texas towns. Today, we have a choice: the solidarity dividend that results from public goods that benefit everyone; or the devastation for everyone that results from the kind of zero-sum thinking that would cause a community to destroy public goods rather than make them available to everyone. Guest Background: Heather McGhee designs and promotes solutions to inequality in America. The Sum of Us: What Racism Costs Everyone and How We Can Prosper Together spent 10 weeks on the New York Times bestseller list and was long-listed for the National Book Award and Carnegie Medal for Excellence in Nonfiction, among numerous other awards. In the summer of 2022, The Sum of Us was adapted into a Spotify podcast by Higher Ground, the production company of Barack and Michelle Obama. The Sum of Us was adapted into a young adult readers' version by Random House Children's in February 2023. The adaptation for middle and high-school students received starred reviews from School Library Journal and Booklist, and Kirkus named it a Best Young Adult Book of the Year. CHAPTERS (00:00) Introduction to Radical Sabbatical and Bacon's Rebellion (02:05) Bacon's Rebellion: A Historical Perspective on Race Relations (04:49) The Economic Impact of Racism on Society (06:34) The Race Class Narrative Project and Its Implications (16:30) Education: The Cost of Inequality (22:09) Healthcare: The Consequences of Drained Public Goods (24:37) Racialized Healthcare Politics (26:32) The Impact of Medicaid Expansion (28:38) The Mortgage Crisis and Racial Discrimination (31:24) The Canary in the Coal Mine (34:58) Unionization and Economic Power (38:54) Cross-Racial Solidarity in Labor Movements (42:18) Environmental Justice and Collective Action Connect with the Radical Candor team: Website LinkedIn YouTube Learn more about your ad choices. Visit megaphone.fm/adchoices
While the podcast team is taking a Radical Sabbatical, Kim is interviewing authors of the books that have had a big impact on her in the past two years. In this episode, Kim speaks with Oliver Bullough, journalist and author of the highly acclaimed books: Butler to the World: How Britain Helps the World's Worst People Launder Money, Commit Crimes, and Get Away with Anything and Moneyland: Why Thieves and Crooks Now Rule the World and How To Take It Back. Oliver's new book is called Everybody Loves Our Dollars - How Money Laundering Won. Oliver describes a moment in his life that shaped each of these books. He was touring the palace of Yanukovych, the corrupt pro-Russian ex-President of Ukraine, horrified at the extravagant opulence, all stolen from the Ukrainian people. “How did you let him get away with this?” Oliver asked his friend. “Well, actually you're technically in London, not Ukraine, right now,” his friend responded. Who is corrupt, the people who stole the money, or the lawyers, bankers, and accountants in countries that tout their lack of corruption? Oliver describes the systems in place to help the wealthy dodge taxes and the deeply corrupt to hide their theft. Kim and Oliver talk about the corrosive effect on our political institutions and our economy; and how we got here in the post-WWII era. Guest Background: Oliver Bullough is a journalist and author from Wales who writes about financial crime, the former Soviet Union, and offshore skulduggery. He lives near Hay-on-Wye, and has previously lived in London, Moscow, St Petersburg and Bishkek. When not working, he likes watching rugby, cooking pizzas, swimming in the river and walking in the hills. You can find him on Twitter at @oliverbullough. CHAPTERS (00:00) Introduction to Oliver Bullough and His Works (03:03) The Evolution of Offshore Finance (06:06) Naughty Money vs. Evil Money (09:01) Exploring Yanukovych's Palace and Corruption (12:11) Understanding Modern Corruption and Kleptocracy (15:03) The Role of Cryptocurrency in Financial Crime (18:14) The Dark World of Scams and Trafficking (21:03) The Banality of Evil in Financial Crimes (24:03) Legal Challenges in Exposing Corruption (27:04) Personal Fascination with Eastern Europe and Russia (29:42) The Allure of Russia: A Personal Journey (32:06) Putin's Rise: Observations from the Ground (34:17) The Impact of Neoliberalism on Eastern Europe (35:22) Bretton Woods: Lessons from History (40:21) The Corruption of Wealth: Offshore Finance's Role (44:22) AI and Corruption: A New Era (48:19) Reputation Laundering: The Case of Dmitry Firtash (55:19) The Future of Money Laundering: Insights from 'Everybody Loves Our Dollars' Connect with the Radical Candor team: Website LinkedIn YouTube Learn more about your ad choices. Visit megaphone.fm/adchoices
While the podcast team is taking a Radical Sabbatical, Kim is interviewing authors of the books that have had a big impact on her in the past two years. In this episode, Kim speaks with Gary Gerstle, best-selling author of The Rise and Fall of the Neoliberal Order and ten other books. Kim said that after reading this book, she began to feel that when it comes to economic policy, we really have a one-party system. The architect of the New Deal Order was FDR, a Democrat, but its general contractor was Eisenhower, arguably the most progressive of all American presidents. The architect of the Neoliberal order was Reagan, but its general contractor was Clinton. Kim also said that reading this book made her realize that, time and again throughout her career, she thought she was working towards progressive ends, not understanding how neoliberalism had taken hold of the Democratic Party. Gerstle explains that “the phrase political order is meant to connote a constellation of ideologies, policies, and constituencies that shape American politics in ways that endure beyond the two-, four-, and six-year election cycles. In the last hundred years, America has had two political orders: the New Deal order that arose in the 1930s and 1940s, crested in the 1950s and 1960s, and fell in the 1970s; and the neoliberal order that arose in the 1970s and 1980s, crested in the 1990s and 2000s, and fell in the 2010s At the heart of each of these two political orders stood a distinctive program of political economy. The New Deal order was founded on the conviction that capitalism left to its own devices spelled economic disaster. It had to be managed by a strong central state able to govern the economic system in the public interest. The neoliberal order, by contrast, was grounded in the belief that market forces had to be liberated from government regulatory controls that were stymying growth, innovation, and freedom. The architects of the neoliberal order set out in the 1980s and 1990s to dismantle everything that the New Deal order had built across its forty-year span. Now it, too, is being dismantled. Alarmingly, there seems to be no coherent policy around whatever it is replacing the Neoliberal order–just a mad grab for wealth, leading to even greater disparities than those that led to the Gilded Age's excesses and to the Great Depression. Guest Background: Gary Gerstle is Paul Mellon Professor of American History Emeritus and Paul Mellon Director of Research at the University of Cambridge. He is the author and editor of more than ten books, including two prizewinners, American Crucible (2017) and Liberty and Coercion (2015). He is a Guardian columnist and has also written for the Atlantic Monthly, the New Statesman, Dissent, The Nation, and Die Zeit, among others. He frequently appears on BBC Radio 4, BBC World Service, ITV 4, Talking Politics, and NPR. CHAPTERS (00:00) Introduction to Radical Sabbatical and Guest (03:03) Understanding Liberalism and Neoliberalism (06:11) The Evolution of Liberalism in America (09:06) The New Deal and Its Impact (12:10) Violence and Wealth Inequality in Capitalism (14:59) The Great Depression and Its Consequences (18:07) Defining Political Order (21:11) The Rise of the Neoliberal Order (24:05) Clinton's Role in Neoliberalism (26:58) The Gorky Automobile Factory and Communism's Appeal (31:19) The Rise of Soviet Communism as a Challenge to Capitalism (36:18) The Treaty of Detroit: Compromise Between Labor and Capital (41:43) Transition to Neoliberalism: The Powell Memo and Its Impact (49:13) Telecom Act of 1996: Deregulation and Its Consequences (54:16) The 2008 Financial Crisis: A Turning Point for Neoliberalism Connect with the Radical Candor team: Website LinkedIn YouTube Learn more about your ad choices. Visit megaphone.fm/adchoices
While the podcast team is taking a Radical Sabbatical, Kim is interviewing authors of the books that have had a big impact on her in the past two years. In this episode, Kim speaks with Steven Johnson, co-founder of Notebook LM, not about AI but about his book, The Infernal Machine: A True Story of Dynamite, Terror, and the Rise of the Modern Detective. They start with the story of how the Swiss dominated the watch industry for over a century, thanks to a highly decentralized network of cottage laborers in the Jura mountains. The culture of autonomy in the industry was so strong that it turned Swiss watchmakers into some of history's first anarchists, which in the 19th century simply meant self-organization. The movement became associated with disorder and violence after many anarchists adopted Nobel's invention of dynamite as their weapon. The public outcry against their violent attacks on heads of state and industry led to many modern surveillance techniques, including wiretapping and fingerprinting.. Steven and Kim speculate that some approaches to company-building in Silicon Valley have embraced bottom-up self-organization principles of the Jura mountains. They explore how we might have a viable alternative to capitalism and socialism today if anarchists had not embraced dynamite. They agree it's not too late to imagine that viable alternative–maybe one of them will write that book. Guest Background: Steven Johnson is the Co-Founder and Editorial Director, NotebookLM; Author of 14 books on science, technology, and innovation; co-creator and host of BBC/PBS series How We Got To Now and Extra Life. He is the host of the podcast The TED Interview and the author of the newsletter Adjacent Possible. He lives in Brooklyn, New York, and Marin County, California, with his wife and three sons. CHAPTERS (00:00) Introduction to Radical Sabbatical and Steven Johnson (03:02) The Relevance of History in Today's Context (06:02) The Evolution of Anarchism and Political Violence (09:03) Kropotkin and the Philosophy of Anarchism (12:06) The Watchmakers of Switzerland and Technological Innovation (15:02) The Irony of Kropotkin's Life and Legacy (18:05) The Influence of Anarchism on Modern Thought (21:01) Silicon Valley's Bottom-Up Ethos and Its Evolution (24:02) The Emergence of Google and Bottom-Up Systems (25:54) The Transformation of Pinkerton: From Idealism to Violence (30:27) Nobel and the Dual Nature of Dynamite (35:16) The Political Ramifications of Dynamite (40:34) The Ludlow Massacre and the Siege of Tarrytown (43:14) Lessons from History: Nonviolence vs. Violence Connect with the Radical Candor team: Website LinkedIn YouTube Learn more about your ad choices. Visit megaphone.fm/adchoices
Matthew Bown of Camp Phillip joins the show for a conversation exploring the high standards set by faith and how cultural exceptions undermine spiritual growth. Charlie and Matthew then explore the role of honesty and integrity in adhering to divine standards.Chapters00:00 Introduction to Camp Philip and Its Mission05:43 Exploring Camp Philip's Programs and Offerings08:52 The Unique Culture of Camp Philip12:03 Protecting Your Eden: Philosophy and Practice14:47 Building Relationships and Community at Camp17:56 The Role of Leadership in Shaping Culture20:43 Addressing Challenges and High Standards23:46 Influence and Leadership Dynamics26:54 Recognizing and Resisting Negative Influences30:00 The Importance of Prayer and Care in Leadership32:40 Conclusion: Living Out the Camp Philip Culture42:33 Leadership and Standards in Camp Management43:02 Implementing Leadership Programs: Protecting Your Eden44:18 Investing in Staff: Building Relationships and Trust46:35 Addressing Non-Buy-In: Conversations with Staff47:15 Compassionate Leadership: Navigating Challenges with Grace52:54 Influence of the World: Building a Culture of Love59:24 Law and Gospel: The Foundation of Leadership01:04:07 Injecting the Gospel into Conversations01:15:02 Finding Purpose: Matthew's Journey at Camp Philip01:21:55 charlieungemach-outro (1).mp4Matthew's Links:Camp Phillip General info: campphillip.comThe Chameleon Song: https://open.spotify.com/track/0zXdZVsMqGC0Ay0pdjJ5P1Gird Up Links:https://youtube.com/@girdupministries4911?si=tbCa0SOiluVl8UFxhttps://www.instagram.com/girdup_be_a_man/https://www.girdupministries.com
What does it take to build a culture that outlives the people who shaped it? In this episode of LytePOD, host Sam Koerbel sits down with Carrie Hawley and Teal Brogden, co-leaders of HLB Lighting Design — one of the world's most influential architectural lighting design firms — to unpack the business of building, scaling, and leading a design firm that's built to last. This is a candid, deeply human conversation about firm culture, shared leadership, mentorship, and what it really means to lead with the intention of putting yourself out of a job. Carrie and Teal walk through the 10-year planning cycles that guide HLB's evolution, the quarterly mentoring rhythms that develop the next generation of lighting leaders, and why growth is intentional but always people-focused.
Why do so many leaders avoid difficult conversations and what's the impact when they do?In this episode, Bernice and Alex explore the psychology behind difficult conversations at work and why conflict, feedback, and challenge can feel so uncomfortable for leaders and teams. The episode explores concepts such as obnoxious aggression, ruinous empathy, manipulative insincerity, and radical candor, using frameworks including Radical Candor by Kim Scott.If you're a leader, manager, or professional looking to improve communication, deliver feedback more effectively, and build healthier team dynamics, this episode offers practical insights you can apply immediately.-----Follow The People Performance Podcast for leadership, culture, and high-performance insights:Instagram: @peopleperformancepodcastTikTok: @peopleperformancepod
In this episode, Dr. Reza Ardalan sits down with Dr. Mark Skimming, the Glasgow-based founder of Pain-Free Dentistry Group and the name that comes up more than any other when other guests on the show are asked about mentoring, coaching, or the business side of dentistry. Dr. Skimming has built a 14-practice independent group across Scotland, fully self-funded, with no bank loans and no private equity, on the back of a systems-first philosophy he learned the hard way. Most conversations about practice growth focus on the clinical or the financial. This one focuses on the operational glue that makes a multi-site group actually work. If you've ever felt like your best clinical work doesn't always translate into a great patient experience, or if you've thought about scaling beyond one location and weren't sure where to start, this is the conversation worth your hour. In this Episode How to think about the 20/80 split between clinical quality and patient experience, and where most dentists are overinvesting Why Dr. Skimming opened a "squat" practice in 2009 instead of buying in, and what the early disaster years taught him about systems The partnership model that turns A-player associates into shareholders across an entire group, not just one practice How a 14-practice independent group runs without bank loans or private equity, and what "anti-DSO" actually means in operation What goes into a 52-point document on ideal behavior, and how it changed the way Pain-Free Dentistry Group hires and promotes Why coachability matters more than clinical skill or business sense when Dr. Skimming evaluates a future partner How EOS, 90-day goals, and knowing your own Kolbe profile compensate for a founder's weaknesses The reading list that shaped a multi-site group: Traction, Radical Candor, Tribal Leadership, and Dan Sullivan's strategic-coach work What to look for when auditing your own patient journey for the friction points you've stopped noticing Why Spot On Business Mastery exists, and what kind of dentist actually benefits from coaching at this stage Dr. Mark Skimming is the founder of Pain-Free Dentistry Group, a 14-practice group based in Scotland with its flagship at Dentistry On The Square in Glasgow. He graduated from the University of Glasgow in 2005, spent his early career in NHS dentistry, and opened his first private practice in 2009 before stepping out of clinical work to focus on group leadership. Dr. Skimming was named Best Young Dentist (Scotland) at the 2012 Dentistry Awards, authored Painlessly Sell Your Dental Practice, and co-runs Spot On Business Mastery, a coaching program for dentists, alongside Andy McDougall. Find the group on Instagram at @painfreedentistrygroup and on X at @PFDgroup.
While the podcast team is taking a Radical Sabbatical, Kim is interviewing authors of the books that have had a big impact on her in the past two years. In this episode, she's speaking with Luke Burgis about his new book, The One and the Ninety-Nine, Forging Identity in the Age of Social Contagion. Through stories ranging from the parable of the lost sheep to August Landmesser, the only person in a huge crowd to refuse to salute to Hitler, Luke describes the missing skill that makes real community possible: learning how to remain oneself while staying connected to others. He offers practical, tactical advice for how to recognize false belonging, escape coercive dynamics, and pass through the rites of passage that produce people with integrity and courage. This is a book that will help you figure out what YOU want, so that you can go get it rather than being distracted by what others want. Guest Background: Luke Burgis is the director of The Cluny Institute and a professor at The Catholic University of America, where he studies the invisible forces that shape human behavior. He is the author of Wanting: The Power of Mimetic Desire in Everyday Life. He lives in Washington, D.C., and Michigan with his wife, Claire, and their children. CHAPTERS (00:00) Introduction to the Radical Sabbatical and Luke Burgis' Book (02:09) The Meaning Behind 'The One and the 99' (03:24) Exploring the Parable of the Lost Sheep (06:05) August Landmesser: Standing Alone Against the Crowd (10:48) Family Dynamics and the Solid Self (17:55) Education and the Self: Navigating Expectations (22:37) The Role of Technology in Education (29:13) The Loss of Subtle Cues in Communication (31:37) The Evolution of Education and Rites of Passage (35:18) The Importance of Ownership in Learning (37:45) Mimetic Desire and Its Impact on Choices (40:44) Understanding Political Mimesis (46:20) The Tension of Relationships and Community (51:36) Finding Meaning in Tension and Discomfort Connect with the Radical Candor team: Website LinkedIn YouTube Learn more about your ad choices. Visit megaphone.fm/adchoices
Send us Fan MailKim Scott's Radical Candor had been on my to-read pile for years. I have no idea what it was that was stopping me picking it up. So I was delighted to be given the nudge by the very wise Michael Killshaw to pick it up. I was not disappointed. it is such an accessible and brilliant book, relevant to anybody who works with people in a team, but particularly if you lead a team, particularly if you are a trainer or an educator of some sort, there is so much practical wisdom and a framework which really, truly has changed my life.
In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews Gulliver Moore shares how he scaled Sunday Treat alongside his co-founder Oliver Clubb from a freelance director/DP partnership into a £2M creative agency serving global brands like Google, Disney, and Revolut. In this episode, Gulliver reveals how consistent 20% year-over-year growth, smart hiring, strong company culture, and high-performing video marketing helped the agency expand to a 14-person team with clients across the US and Europe. He also explains how Sunday Treat is adapting to AI, building viral content strategies, and maintaining creativity while scaling fast. Gulliver shares honest lessons about leadership, delegation, difficult management decisions, and why founders should never delegate hiring. The conversation is packed with insights on business growth, branding, team building, and creating a sustainable agency in today's competitive digital landscape. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Gulliver Moore shared that the hardest part of growing a business is consistently delivering on big promises while maintaining quality and trust with clients. What's your favorite business book that has helped you the most? Gulliver Moore said his favorite business book is Radical Candor because it deeply influenced how he manages people, gives feedback, and builds an honest company culture. He also highly recommended The Making of a Manager for its practical advice on leadership and team management. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Gulliver Moore recommended podcasts like Hard Fork, The Vergecast, and Today in Focus to stay updated on technology, AI, and current events. He also emphasized learning through experimentation, especially with AI tools, social media content creation, and hands-on business experience rather than relying heavily on formal coaching or consultants. During the conversation, host Troy Trewin additionally recommended Marketing School, Uncensored CMO, and Everyday AI for marketing and business growth insights. What tool or resource would you recommend to grow a small business? Gulliver Moore recommended using Claude AI for brainstorming, strategy, copywriting, and improving workflows with AI. He also highlighted Monday.com as a powerful CRM and project management system for organizing teams and client work, while Figma was his preferred platform for creating visually engaging presentations and creative assets. He emphasized that combining strong systems, consistency, and AI tools can significantly improve productivity and business growth. What advice would you give yourself on day one of starting out in business? Gulliver Moore said he would tell himself to trust the process, stay patient, and focus on consistently hiring great people. He emphasized that long-term success comes from building a strong team culture, trusting your instincts during hiring, and sticking with the journey even when growth feels slow or uncertain. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Hiring the right people is the most important investment you can make in your business — Gulliver Moore You don't need to control everything — great teams do amazing work when you trust them — Gulliver Moore Consistency in your process will eventually create the growth you're looking for — Gulliver Moore
While the podcast team is taking a Radical Sabbatical, Kim is interviewing authors of the books that have had a big impact on her in the past two years. In this episode, she's speaking with Daniel Coyle about his new book, Flourish, The Art of Building Meaning, Joy and Fulfillment. What is a meaningful life, and how do we make one? How do certain communities foster closeness, fulfillment, happiness, and energy? Daniel Coyle has spent the last few years trying to crack this code. He talks about the transformation that happened during the famous story of the 33 miners trapped 2000 feet underground in a mine in Chile. It turns that the key to survival was a leader who was willing to let go of control. You can't command and control your way to flourishing--or surviving in a crisis. Background on Daniel Coyle: Daniel is the New York Times bestselling author of The Culture Code, which was named Best Business Book of the Year by Bloomberg, BookPal, and Business Insider. Coyle has served as an advisor to many high-performing organizations, including the Navy SEALs, Microsoft, Google, and the Cleveland Guardians. His other books include The Talent Code, The Secret Race, The Little Book of Talent, and Hardball: A Season in the Projects, which was made into a movie starring Keanu Reeves. Coyle was raised in Anchorage, Alaska, and now lives in Cleveland Heights, Ohio, during the school year and in Homer, Alaska, during the summer with his wife, Jenny, and their four children. CHAPTERS (00:00) Introduction to Flourishing Leadership (03:03) The Distinction Between Living Systems and Machines (06:02) The Importance of Relationships in Leadership (09:02) The Miners in Chile: A Story of Brotherhood (12:06) Creating Space for Connection (15:06) The Role of Curiosity in Conversations (18:03) The Power of Community in Adversity (19:04) The Gottman Method and Relationship Dynamics (22:25) Personalized Criticism vs. Respectful Challenges (24:25) The Importance of Context in Relationships (27:19) Creating Self-Organizing Systems (30:39) Leadership as Design: Building Living Systems (32:36) Transformative Education: The Jigsaw Classroom (36:58) Reverent Leadership: The Kibera School for Girls (41:55) The Guardians: A New Approach to Coaching Connect with the Radical Candor team: Website LinkedIn YouTube Learn more about your ad choices. Visit megaphone.fm/adchoices
Kim Scott is a renowned author, speaker, and leadership coach, who has sold over 1 million copies of her bestselling book Radical Candor. She is also co-founder of the company Radical Candor, which works to rid the world of bad bosses and build up effective leaders.Kim's early career included managing a pediatric clinic in Kosovo and starting a diamond-cutting factory in Moscow. She then went on to lead AdSense, YouTube, and DoubleClick teams at Google before becoming a member of the faculty at Apple University. Kim was a CEO coach at Dropbox, Twitter, and other tech companies, and is now the co-host of the podcasts Radical Candor and Radical Respect.Follow To Dine For:Official Website: ToDineForTV.comFacebook: Facebook.com/ToDineForTVInstagram: @ToDineForTVEmail: ToDineForTV@gmail.com Thank You to our Sponsors!American National InsuranceNotre Dame Family WinesFollow Our Guest:Official Site: KimMaloneScott.comFacebook: Radical CandorInstagram: @KimMaloneScottLinkedIn: Kim ScottFollow The Restaurant:Official Website: Duarte's Tavern - Pescadero, CAFacebook: Duarte's TavernInstagram: @DuartesTavern Hosted on Acast. See acast.com/privacy for more information.
Let's chat about one of the biggest killers for your career - people pleasing. In this throwback episode from the vault Shell is joined by Grace Murray, Vice President of Strategy at Fohr who shares how she's learned to overcome people pleasing as a leader.
While the podcast team is taking a Radical Sabbatical, Kim is interviewing authors of the books that have had a big impact on her in the past two years. In this episode she's speaking with Eric Ries about his new book, Incorruptible, Why Good Companies Go Bad... and How Great Companies Stay Great. All too often, founders start a company and hire an incredible team dedicated to building a company that will solve an important problem and leave the world better off. Then they get a taste of success and life is good. But all too often, the bankers and lawyers swoop in and the demands to “maximize shareholder value” set in. More often than not, the company succumbs to the gravitational pull of mediocrity–or worse. Compromises are made, rationalizations abound, and after a while people start to wonder “how did this happen?!” Eric has thought deeply about how to structure companies so that they can remain true to their purpose and achieve great financial results. In his interview with Kim, he shares his extensive research on companies, both contemporary and some many decades old, who have been able to make this work. Background on Eric Ries: Over the last two decades, Eric Ries's ideas about continuous innovation, long-term thinking, governance, and market reform have reshaped company building and management practices. He is the creator of the Lean Startup method and the author of the New York Times bestseller The Lean Startup, The Leader's Guide, and The Startup Way. As a founder, Eric has put his own ideas into practice with the Long-Term Stock Exchange (LTSE); Answer.AI, an AI R&D lab; Virgil, a legal services startup; and IMVU. On The Eric Ries Show, he talks with world-class technologists, thought leaders, and executives building for the long-term. He lives in the San Francisco Bay Area with his wife and three children. His new book, Incorruptible, will be released in May of 2026. CHAPTERS (00:00) Introduction to Eric Ries and His Work (01:31) The Motivation Behind 'Incorruptible' (04:28) The Dark Side of Business Practices (05:08) The Haunting Story of Vectura and Philip Morris (12:58) The Consequences of Corporate Governance (15:20) The Historical Context of Corporate Purpose (18:37) The Evolution of Corporate Purpose (22:07) The Impact of Purpose-Driven Companies (25:33) Understanding Financial Gravity (30:55) The Unconscious Forces in Corporations (34:43) Resisting the Pull of Mediocrity (39:14) Navigating Power Dynamics in Organizations (40:04) The Naivety of Value Creation (41:05) The Dilemma of Founder Control (42:34) Building Institutional Protections (43:36) Costco's Governance Fortress (45:57) The Cost of Governance Ratings (47:58) The Challenge of Public Companies (51:08) Taking Action for Ethical Leadership Connect with the Radical Candor team: Website LinkedIn YouTube Learn more about your ad choices. Visit megaphone.fm/adchoices
Bob and Josh dig into a recent HBR article on the leadership case for friendship-based culture. Not the toxic "we're a family" version, but something real, where leaders model and encourage genuine relationships, invest in face-to-face time, and treat connection as the glue that holds organizations together through hard seasons. Bob shares how friends at work covered for him during a brutal divorce, Josh argues the tightest bonds come from shared struggle, and both call BS on the "we're too big for this" excuse. The leadership payoff is real, from retention to easier hard conversations to organizational resilience.Radical Candor by Kim Scott (Bob's reference to "care personally and challenge directly")Employees Are Relying on AI for Personal Support. That's Risky. by Constance Noonan Hadley and Sarah Wright, Harvard Business Review (companion piece on AI eroding human connection at work)Don't Underestimate the Value of Professional Friendships by Paul Ingram, Harvard Business Review (the article that sparked the episode)Stay Connected and Informed with Our NewslettersJosh Anderson's "Leadership Lighthouse"Dive deeper into the world of Agile leadership and management with Josh Anderson's "Leadership Lighthouse." This bi-weekly newsletter offers insights, tips, and personal stories to help you navigate the complexities of leadership in today's fast-paced tech environment. Whether you're a new manager or a seasoned leader, you'll find valuable guidance and practical advice to enhance your leadership skills. Subscribe to "Leadership Lighthouse" for the latest articles and exclusive content right to your inbox.Subscribe hereBob Galen's "Agile Moose"Bob Galen's "Agile Moose" is a must-read for anyone interested in Agile practices, team dynamics, and personal growth within the tech industry. The newsletter features in-depth analysis, case studies, and actionable tips to help you excel in your Agile journey. Bob brings his extensive experience and thoughtful perspectives directly to you, covering everything from foundational Agile concepts to advanced techniques. Join a community of Agile enthusiasts and practitioners by subscribing to "Agile Moose."Subscribe hereDo More Than Listen:We publish video versions of every episode and post them on our YouTube page.Help Us Spread The Word: Love our content? Help us out by sharing on social media, rating our podcast/episodes on iTunes, or by giving to our Patreon campaign. Every time you give, in any way, you empower our mission of helping as many agilists as possible. Thanks for sharing!
While the podcast team is taking a Radical Sabbatical, Kim is interviewing authors of the books that have had a big impact on her in the past two years. In this episode she's speaking with Tom Rath about his new book What's The Point. Graduation speeches are often filled with lofty advice for how to approach the upcoming transition from school to the real world–a topic that feels especially fraught at this moment of AI Anxiety. Speakers often urge newly minted graduates to “follow your passion.” But is that the best way to decide what type of work to focus on as a career? Perhaps a better approach is to figure out what the world needs and how you can best contribute. Tom Rath stresses the importance of surveying the landscape and identifying the big problems the world is facing. Then, identify your skills and develop them so that you can help address the issues that concern you. One fascinating point Tom makes is that 90% of people in the workforce fall into roughly 50 different occupations. However, most of us are only exposed to a handful of these 50, often only what their parents or parents' friends do for a living. Wouldn't it be better to give young adults exposure to a much wider range of careers before they pursue career goals? In fact, we could all benefit from this exposure. It's never too late to change careers. Tom Rath's CareerSight team brings together industry experts committed to helping people discover career possibilities and find purpose. Background on Tom Rath: Tom is an author and researcher who studies how careers impact health and well-being. He has written 12 books that have sold more than 10 million copies and made hundreds of appearances on global bestseller lists. Tom's first book, How Full Is Your Bucket?, was an instant #1 New York Times bestseller. His book StrengthFinder 2.0 was listed as Amazon's top-selling non-fiction book of all time. Tom's other bestsellers include Strengths Based Leadership, Wellbeing, Eat Move Sleep, and Are You Fully Charged? Tom is currently co-founder and CEO of CareerSight. He previously led Gallup's workplaces business and served as a Senior Scientist. Tom was also a Vice-Chair of the VHL cancer research organization. He is a graduate of the University of Michigan and the University of Pennsylvania, where he has also been a guest lecturer. CHAPTERS: (00:00) Introduction to Radical Sabbatical and Tom Rath's Book (01:52) The Problem with Passion (06:56) Purpose vs. Passion: Finding Meaning in Work (11:22) Job, Career, and Calling: Understanding the Differences (13:10) Shifting Focus: From What You Do to Who You Help (21:28) Skepticism About Childhood Dreams and Career Paths (24:29) Reevaluating Life Choices (28:01) Exploring Career Options (30:40) The Importance of Exploration (33:02) Navigating Career Pressures (34:40) The Evolution of Work (39:57) Understanding Comparison Detox (43:10) Finding Meaning in Daily Life Connect with the Radical Candor team: Website Instagram TikTok LinkedIn YouTube Bluesky Learn more about your ad choices. Visit megaphone.fm/adchoices
A huge thanks to this episode's sponsor: Hire Overseas: Exceptional Talent for Less - https://www.hireoverseas.com/value Navattic: Interactive Product Demo Software - https://navattic.com/value---In this episode, Barron Ernst, a seasoned product and growth leader, shares how his diverse career led him to navigate success in environments where his tried-and-true playbooks didn't apply.Barron discusses a pivotal moment at Showmax, a Netflix competitor in Sub-Saharan Africa, when he had to adapt his growth strategy to the unique market challenges. He reflects on early leadership struggles, from relying too much on his expertise to learning the value of trust and collaboration with his team, and how these experiences reshaped his approach to leadership and problem-solving.Things to listen for:(00:00) Intro(06:11) Early job lessons shaping leadership style(09:02) Thank you to our sponsors, Hire Overseas and Navattic(11:46) Pivoting from law to tech career(13:00) Debate skills that helped Barron lead(15:54) Why sharing mistakes leads to growth(24:31) Delegating tasks and building trust in teams(32:09) Making yourself redundant as a leader(34:56) Choosing between being right and effective(35:50) Copying growth playbooks in unfamiliar markets(37:21) Meeting the movie guy who disrupted streaming(43:29) Safari offsite as a leadership reset(46:46) From expert to problem solver mindset(50:46) Radical Candor clash between leadership styles(57:33) Balancing values and company culture differences(01:00:43) Grounding career decisions with personal values(01:05:10) The value of range over specializationResources:Connect with Barron:LinkedIn: https://www.linkedin.com/in/barronernst/Website: https://www.barronernst.com/Connect with Andrew:LinkedIn: https://www.linkedin.com/in/andrewcapland/ Substack: https://media.deliveringvalue.coHire Andrew as your coach: https://deliveringvalue.co/coaching
“I can have significance in my life and my career in terms of helping credit unions and in some small way leave the world in a better place.” - Chris TissueThank you for tuning in to The CUInsight Network, with your host, Robbie Young, Vice President of Strategic Growth at CUInsight. In The CUInsight Network, we take a deeper dive with the thought leaders who support the credit union community. We discuss issues and challenges facing credit unions and identify best practices to learn and grow together.My guest on today's show is Chris Tissue, Chief Operating Officer at CUCollaborate, and he joins me for this episode to discuss something that can really spark some strong opinions across the industry—mergers. Listen in as he shares how his career path (from growing up in Pittsburgh in a family of entrepreneurs to working at Callahan & Associates, Deloitte, and Grant Thornton) eventually led him back to the credit union movement and into a role where he helps institutions think strategically about growth.In our conversation, we start with Chris's early career journey and how a liberal arts graduate who once dreamed of entrepreneurship found himself immersed in the credit union world. That experience ended up coming full circle when he joined a former colleague to build out the consulting practice at CUCollaborate.Along the way, he and I discuss what the organization does day-to-day, and we also, of course, spend a good portion of the conversation discussing mergers, with Chris explaining how the industry historically viewed mergers as emergency solutions for struggling institutions. Nowadays, however, more financially healthy credit unions are considering mergers as a strategy to compete effectively and invest in the future, and Chris shares how his team approaches this work with a clear principle in mind: if a merger doesn't meaningfully benefit members, it just should not happen.As we wrap up the episode, we touch upon Chris's craft beer passion, the leadership influence of his grandfather, why Chicago in the summer tops his travel list, and more! Enjoy my conversation with Chris Tissue!Find the full show notes on cuinsight.com.Connect with Chris:Chris Tissue, Chief Operating Officer at CUCollaborativecucollaborate.com Chris: LinkedInCUCollaborate: LinkedInBook mentioned: Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity by Kim ScottBook series mentioned: The Witcher
While the podcast team is taking a Radical Sabbatical, Kim is interviewing authors of the books that have had a big impact on her in the past two years. Office culture is a fascinating topic. It can be the special sauce that helps bring together team members to achieve excellence. But what happens when the company culture becomes a toxic mess? What happens when a very charismatic CEO becomes obsessed with both cataloging people's weaknesses and then broadcasting them to the entire company? What happens when that same CEO mandates “internal reporting” on fellow co-workers, techniques that appear to be drawn directly from the playbook of the Stasi (the former East German secret police force, famous for deep surveillance to control and punish their citizens)? What happens when the CEO steadfastly refuses to hear criticism about himself?Why would people join and then remain at such an organization? Kim welcomes New York Times' business reporter and author, Rob Copland, to talk about his fascinating, deeply researched, and best-selling book, The Fund: Ray Dalio, Bridgewater Associates and The Unraveling of a Wall Street Legend. Rob's book dives deep on Ray Dalio, the iconic founder and leader of Bridgewater Associates and the culture he created there. Under Dalio, there is no disputing that Bridgewater Associates became one of the largest and most successful hedge funds in history. At the same time, Dalio appeared to use promises of vast riches to control and intimidate his employees. Rob shares some incredible stories to illustrate these points. When someone dared to push back on any of Dalio's techniques or vision, he famously would shut them down with, “If you're so smart, why aren't you rich?!” Rob talks about what he learned in the years of research he did for this book. This conversation presents a cautionary tale of what can happen when a charismatic leader, flush with vast wealth decides his mission is also to dictate how people should live.Background on Rob Copeland: Rob Copeland is a New York Times finance reporter covering Wall Street, banks, and corporate power. He was previously the longtime hedge-fund beat reporter at The Wall Street Journal. He is best known for investigative, narrative-driven stories and is the author of the bestselling book, "The Fund: Ray Dalio, Bridgewater Associates and the Unraveling of a Wall Street Legend". CHAPTERS: (00:00) Introduction to Rob Copland (01:04) The Pissing Anecdote: A Lesson in Self-Awareness (05:11) Investigating the Absurd: Culture of Petty Conflicts (09:59) The Dark Side of Radical Transparency (12:04) The Pain of Reflection: A Closer Look at Confrontation (16:24) The Cost of Self-Improvement: Why People Endure (18:48) The Allure of Success: How Ray Dalio Captivates Minds (22:43) The Challenge of Self-Awareness (23:58) The Power Dynamics of Self-Knowledge (24:46) Cult Dynamics and Personal Freedom (25:52) The Role of Powerful Figures in Toxic Environments (26:38) Radical Transparency and Its Pitfalls (31:05) The Importance of External Tethers (33:28) Navigating Career Choices and Exit Strategies (37:38) The Journey of Self-Discovery and Feedback Connect with the Radical Candor team: Website Instagram TikTok LinkedIn YouTube Bluesky Learn more about your ad choices. Visit megaphone.fm/adchoices
Daredevil Michelle Khare lives life to the extreme in Challenge Accepted, amassing more than 6 million followers and more than 1 billion views. Across the show, you'll see Michelle attempt everything from Tom Cruise's Deadliest stunt to Harry Houdini's water torture cell to trying to earn a black belt in taekwondo in only 90 days.This episode is brought to you by:Fin powerful AI Agent for all your customer service: Fin.Ai/TimMonarch track, budget, plan, and do more with your money: Monarch.com/Tim Momentous Fiber+ 3-in-1 formula with soluble fiber, insoluble fiber, and Solnul® resistant starch: LiveMomentous.com/TimAG1 all-in-one nutritional supplement: DrinkAG1.com/TimTIMESTAMPS:[00:00:00] Start.[00:00:24] Challenge Accepted: The logline and why breakdowns stay in the edit.[00:03:05] Growing up in Shreveport, LA: Friday night movies, the AFI Top 100, and interning on Snitch.[00:06:15] Podcasting: While “easier” than writing books, it's a heck of a lot more work than meets the ear.[00:21:24] Quality over quantity: 8–10 episodes a year, scarcity as strategy, and building a defensible moat.[00:31:47] “Hard choices, easy life.” — Jerzy Gregorek, calling the FAA 300 times, and why no one copies you when the barrier is insanity.[00:35:32] Dartmouth to Google.org: the Fermi estimation faceplant and not getting the job.[00:37:10] BuzzFeed as graduate school of the internet.[00:40:37] Work for someone else first: My case against starting a company right out of school.[00:47:28] The stolen book: Michelle pulls out a battered 2016 copy of The 4-Hour Workweek and reads her fear-setting chart aloud.[00:51:10] “I've never designed my own rubric of success” — the nightmare, the repair plan, and what Michelle was putting off out of fear.[00:56:59] Practicing poverty: studio apartment, stripped-down life, moonlighting for a year, then the three-month-savings leap.[01:06:58] Kebab-shop destiny: meeting stunt coordinator Steve Brown in L.A. — now he does Avatar and straps Michelle to planes.[01:09:04] Surface area for luck: Bill Gurley, Kevin Kelly's sleeping bag, and Seneca on voluntary discomfort.[01:12:44] Coach, mentor, cheerleader: the three-person Formula One team you actually need.[01:17:20] The art of the cold email — and cold-calling the FBI tip line to meet “The Hollywood Guy.”[01:21:55] Michelle's three-paragraph, six-sentence formula for emails that open any door.[01:26:15] My cold email playbook: the “via” trick, include your damn cell number, and why “Yo, Ferriss” is an auto-archive.[01:36:24] The fake Tim Ferriss Podcast phishing scam: Zoom calls, screen access, and hijacked Facebook pages.[01:40:58] Emailing Hank Green, Brandon Sanderson's unpublished novels, and why your first cold emails are just practice reps.[01:46:37] Michelle's storytelling syllabus: Survivor, Snyder's Save the Cat, and peer review of whatever went viral last week.[01:48:44] The magic of Jeff Probst, and dissecting the bones of storytelling.[01:53:12] John McPhee's red-ink writing class at Princeton.[01:58:38] Six Thinking Hats broke Michelle's pessimism; Radical Candor taught her how to give feedback.[02:07:20] The slinky org chart: Seven full-timers that balloon to 50 for a shoot, then compress right back.[02:21:21] Scope creep, saying no to big checks, and why Michelle has never hit creator burnout.[02:30:34] My No Book teaser: 850 pages on renegotiating commitments and getting back on the wagon.[02:33:31] The Mindy Kaling manifesto: @MindyKalingFan, The Office, and shattering expectations for Indian women in entertainment.[02:40:38] Wishlist shout-out: Norland College, where Mary Poppins meets Secret Service.[02:42:48] Episodes Michelle would pay to relive.[02:47:40] Episodes Michelle would pay to skip.[02:52:15] Seven marathons, seven continents, one week.[02:57:10] Free Solo, Alex Honnold in the creepy van, and things both of us would never do.[03:00:38] Books gifted most: Radical Candor, The Great CEO Within, and Adam Grant's Originals.[03:01:21] Michelle's billboard.[03:02:45] A primetime Emmy run and parting thoughts.*For show notes and past guests on The Tim Ferriss Show, please visit tim.blog/podcast.For deals from sponsors of The Tim Ferriss Show, please visit tim.blog/podcast-sponsorsSign up for Tim's email newsletter (5-Bullet Friday) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Discover Tim's books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissYouTube: youtube.com/timferrissFacebook: facebook.com/timferriss LinkedIn: linkedin.com/in/timferrissSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
We all love the convenience of our digital devices and connected services. But what about our ever expanding pile of digital breadcrumbs we leave behind as we go about our day? These breadcrumbs can be swept up by private companies to learn quite about us and target us with specific goods and services. They can also be collected by government agencies who might use this information for legitimate police work or in some instances, political repression. So, many people are asking themselves, should I be doing more to protect my personal privacy and how should I go about this. Tech evangelist and prolific author Guy Kawasaki had asked that same question about a year ago. It started him on a journey to learn more about how to use some of the latest communications tools built from the ground up with personal privacy as its primary goal. This led Guy to install and use Signal, one of the most popular tools today for personal privacy protection. But as he started to put Signal into his communications work flow, he realized it was not obvious how to use Signal to its full potential. So, Guy collaborated with Madisun Nuismer to publish a “how to” book for using Signal, “Everybody Has Something to Hide” in January of 2026. In this episode of the Radical Candor Podcast, Kim and Guy have a wide ranging conversation about Guy's concerns about privacy that inspired him to start using Signal and then to write the book. They discuss the centrality of privacy in a free and democratic society and how tools like Signal can enhance privacy. Kim also shares her experiences with privacy and censorship in her years working in the Soviet Union (and later Russia) in the early 1990s. They also debate how much we should all trust so much of our personal data with these large tech companies. As Guy mentions the old saying, “If you aren't paying for the product, you ARE the product!”. In the media rollercoaster, tech's reputation is at a low point right now. It's worth remembering that there are a lot of idealistic people in tech who are working hard to solve problems with the goal of making the world a better place. That is part of why we want to highlight Guy's messages and what Meredith Whitaker, Brian Acton, Moxie Marlinspike, and the whole team at Signal are doing. Background on Guy Kawasaki: Guy Kawasaki is the chief evangelist of Canva and the creator of Guy Kawasaki's Remarkable People podcast. He is an executive fellow of the Haas School of Business (UC Berkeley), and adjunct professor of the University of New South Wales. He was the chief evangelist of Apple and a trustee of the Wikimedia Foundation. He has written Wise Guy, The Art of the Start 2.0, The Art of Social Media, Enchantment, and eleven other books. Kawasaki has a BA from Stanford University, an MBA from UCLA, and an honorary doctorate from Babson College. Resources: Electronic Freedom Foundation (EFF) information on how to use Signal. Interviews with Meredith Whittaker is the President of The Signal Foundation. Guy's interview with Meredith Whittaker on his Remarkable People Podcast. Also an informative interview with Meredith on Scott Galloway's Podcast. CHAPTERS: (00:00) Exploring the New Book: Everybody Has Something to Hide (00:51) The Importance of Signal and Privacy (06:46) Personal Experiences with Privacy and Censorship (11:57) Trust in Tech Companies and Data Privacy (14:27) The Idealistic Problem Solvers in Tech (15:01) Philanthropy vs. Government Aid (15:38) Universal Basic Income as an Experiment (17:02) The Importance of Privacy in Democracy (19:09) The Role of Technology in Privacy (21:04) Evangelizing Signal for Privacy Protection Connect with the Radical Candor team: Website Instagram TikTok LinkedIn YouTube Bluesky Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode, Bradley sits down with Amy Sandler, principal coach at Radical Candor, podcast host, and former chief marketing officer. The conversation explores how emotional intelligence, self-awareness, and communication shape leadership, especially for business owners who are trying to lead well under pressure.They discuss why feedback can feel threatening, why leaders often get defensive in the moment, and how asking for feedback can build trust before giving it. Amy also explains how mindfulness, curiosity, and emotional regulation help leaders show up more effectively in conversations with their teams.This conversation moves beyond communication techniques and into the awareness behind them. What does it mean to challenge directly without shutting people down? How can leaders create safety while still being clear? And how do you build a culture where feedback becomes part of growth instead of something people avoid?If you care about leading with more clarity, giving better feedback, and building a healthier culture inside your business, this conversation is for you.Visit blueprintos.com/assets to register for the upcoming Above The Business Quarterly.https://blueprintos.com/assets Learn more about Radical Candor here: https://www.radicalcandor.com/ Join the Radical Candor community: https://community.radicalcandor.com/ Connect with Amy Sandler on LinkedIn: https://www.linkedin.com/in/amysandler/ Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://www.coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day. Optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities. Save time, reduce hiring costs, and receive pre-screened candidates without paying traditional hiring fees or commissions.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks is built by business owners, for business owners. They specialize in custom marketing solutions that drive real results. From paid search campaigns to SEO and social media management, they provide comprehensive digital marketing support to help your business grow.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit where their team reviews your website, social media, SEO, content, and paid advertising, then provides actionable recommendations. If you partner with them, all setup fees will be waived.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale without their constant involvement.
What does it actually mean to care about someone at work?In this encore episode, Alisa Cohn sits down with Kim Scott, former Apple and Google executive and bestselling author of Radical Candor and Radical Respect, to explore the real cost of silence, bias, and avoidance inside teams.This episode is not theoretical. It is deeply practical. From how to solicit feedback effectively, to how to “disrupt bias without disrupting the meeting,” to how to move through shame and defensiveness, Kim offers a roadmap for leaders who want high standards without losing humanity.If you care about building strong teams, giving better feedback, or creating a culture where people can actually do their best work, this conversation will challenge you in the best way.You'll learn:Why Radical Candor works and how leaders often misapply itThe hidden damage caused by ruinous empathyWhy silence at work is more costly than discomfortHow to solicit feedback without triggering defensivenessThe difference between bias, prejudice, and bullyingHow to “disrupt bias without disrupting the meeting”How leaders can build psychological safety through vulnerabilityWhy upstanders matter and how to be oneWe talk about:00:00 The painful story behind Radical Candor and why silence cost more than honesty03:00 The Radical Candor framework explained: care personally + challenge directly08:00 Ruinous empathy and the real consequences of avoiding feedback12:00 Why soliciting feedback is the first leadership move18:00 How to ask for feedback without getting fake reassurance24:00 From Radical Candor to Radical Respect: what prompted the new book28:00 The two definitions of respect and why they matter31:00 Bias, prejudice, and bullying, simple definitions leaders can use35:00 How to disrupt bias without disrupting the meeting44:00 Managing shame and defensiveness when your bias is flagged51:00 The cost of silence and the power of being an upstander57:00 Why discomfort is the price of real collaborationFollow Kim onInstagram: https://www.instagram.com/radicalcandorofficialLinkedIn: https://www.linkedin.com/in/kimm4/Medium: https://kimmalonescott.medium.com/ Website: https://kimmalonescott.com/ Connect with Alisa!Follow Alisa Cohn on Instagram: @alisacohnTwitter: @alisacohnFacebook: facebook.com/alisa.cohnLinkedIn: https://www.linkedin.com/in/alisacohn/Website: http://www.alisacohn.comDownload her 5 scripts for delicate conversations (and 1 to make your life better) Grab a copy of From Start-Up to Grown-Up by Alisa Cohn from Amazon
When tech is at its best, it is a group of people working together to solve hard problems in a way that makes the world a better place. That goal is what motivated so many folks in Silicon Valley to come here. How then did we cede the microphone to a small number of people who espouse an authoritarian, rich get richer algorithm? How can people working inside tech companies grab the bullhorn away from the authoritarians to describe the world we want to create? How we can take action to advocate for our vision of a better future? One recent manifestation of this is the ICEout.tech movement. In this episode, Kim speaks with Lisa Conn, founder of Gatheround and former Meta employee, and Anne Wootton, co-founder of Pop Up Archive and current senior engineering manager at Apple, about why they signed the pledge and what they hope it can accomplish. Kim, Lisa and Anne also discuss more generally ideas for people who are frustrated with the state of affairs at their companies or in tech more broadly, but are not sure where to start and how to find a community of similarly civic-minded people to take action. They discuss ways to host meetups for your like-minded co-workers while still working hard at your day job and staying within your company's policies. They also talk about how important it is to speak respectfully with people who disagree with you. A good goal is to deepen your own thinking, not to change a person's mind. You probably won't change their mind, and you probably won't change yours. That doesn't mean you're wasting your breath. When you invite discussion about your beliefs with people who disagree, two good things can happen. One, you get to know them a bit better. Two, you challenge yourself to think more deeply. JS Mill said that belief without discussion can give way to prejudice. Background on ICEout.tech: ICEout.tech, started by and for people in tech, wants the tech industry to use its influential position in our economy to stop ICE. The pledge, which was started after Renee Good was murdered in Minneapolis, has more than 2,000 verified signatures from people across major companies including NVIDIA, Anthropic, OpenAI, Google, Microsoft, Amazon, Meta, and dozens more. The call to speak up against ICE in tech gained momentum after Border Patrol agents killed Alex Pretti, an ICU nurse, and has drawn public support from leaders like Dario and Daniela Amodei (Anthropic), Reid Hoffman, and Vinod Khosla. Tech professionals want their CEOs to join them in this effort, to protect our neighbors and communities and stop ICE's terror. Resources: ICEout.tech information and how to get involved. Resist and Unsubscribe Resist and Unsubscribe - movement by Prof. Scott Galloway to encourage individuals to use their economic power by unsubscribing from big tech web services as a way to press these leaders to push for government reforms. CHAPTERS: (00:00) Introduction to iceOut.tech Movement (02:00) Understanding the Pledge and Its Impact (04:59) Navigating Ethical Dilemmas in Tech (10:02) The Role of Affluence and Courage (15:20) Building Solidarity and Taking Action (20:04) Employee Power and Organizing for Change (22:53) The Role of Technology in Society (26:10) Tactics for Influencing Corporate Decisions (29:51) Building Internal Solidarity and Communication (34:04) Navigating Polarization and Finding Common Ground (39:03) Self-Care and Community Engagement Connect with the Radical Candor team: Website Instagram TikTok LinkedIn YouTube Bluesky Learn more about your ad choices. Visit megaphone.fm/adchoices
Jacob Warwick is an executive negotiation coach who helps senior operators negotiate better salary, equity, titles, and severance packages. He has worked with leaders across tech and Hollywood, was previously a founder and CEO himself, and has helped clients secure millions in additional compensation. His approach focuses on collaboration over confrontation, understanding motivations, and treating job searches like enterprise sales processes.We discuss:1. Why a simple “What's the chance there's a little more here?” often unlocks a 20% bump2. Why Jacob sees 40% average movement when negotiations are run well3. When negotiation actually starts (hint: it's much earlier than you think)4. Why information + timing create power5. The biggest mistakes people make when negotiating6. How to navigate the important “What's your comp expectation?” question without anchoring too low7. Why the best interviews feel more like discovery calls than interrogations—Brought to you by:Orkes—The enterprise platform for reliable applications and agentic workflowsMercury—Radically different bankingOmni—AI analytics your customers can trust—Episode transcript: https://www.lennysnewsletter.com/p/the-tactical-playbook-for-getting-more-comp—Archive of all Lenny's Podcast transcripts: https://www.dropbox.com/scl/fo/yxi4s2w998p1gvtpu4193/AMdNPR8AOw0lMklwtnC0TrQ?rlkey=j06x0nipoti519e0xgm23zsn9&st=ahz0fj11&dl=0—Where to find Jacob Warwick:• Substack: https://www.execsandthecity.com• YouTube: https://www.youtube.com/@ExecsandtheCity• Website: https://www.thinkwarwick.com• Complete Job Search Course: https://www.execsandthecity.com/p/complete-job-search-course—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Jacob Warwick(04:12) How much comp people leave on the table(07:52) Why you shouldn't feel greedy asking for more(09:45) What founders should know about negotiation(13:03) How Jacob works behind the scenes(15:35) The biggest mistakes people make when negotiating(19:30) Home-field advantage and controlling the conversation(23:02) The step-by-step approach to negotiating an offer(30:17) Jacob's passion and why these tips don't work on kids(32:04) Who should speak first about compensation(35:36) Understanding power(39:52) Breaking out of salary bands by focusing on pain points(45:45) Brief summary(47:20) Selling the vacation: How to visualize success(50:07) Controlling the narrative and planting seeds(59:01) Jacob's role as hype man(01:01:05) Positioning yourself like a product(01:02:49) Making the process frictionless for hiring managers(01:06:20) Flipping the interview to extract information(01:12:17) Five tactical tips for negotiating comp(01:21:45) What to do when negotiations fall apart(01:25:05) Why negotiation is different for every individual(01:28:55) Why outcomes aren't predetermined(01:32:52) Wild Hollywood negotiation stories(01:37:35) The first step you should take after getting an offer(01:40:30) Jacob's personal mission(01:44:42) Lightning round and final thoughts—Referenced:• The ultimate guide to negotiating your comp: https://www.lennysnewsletter.com/p/the-ultimate-guide-to-negotiating• Sam Altman on X: https://x.com/sama• Tom Brady on X: https://x.com/TomBrady• Career Huddle: Interview & Negotiation Master Class with Jacob Warwick: https://www.youtube.com/watch?v=TgjWTiSj8E8• Salesforce: https://www.salesforce.com• Julia Roberts: https://en.wikipedia.org/wiki/Julia_Roberts• Matt Damon: https://en.wikipedia.org/wiki/Matt_Damon• Steven Spielberg: https://en.wikipedia.org/wiki/Steven_Spielberg• Marc Andreessen: The real AI boom hasn't even started yet: https://www.lennysnewsletter.com/p/marc-andreessen-the-real-ai-boom• Chris Voss's quote: https://www.goodreads.com/quotes/10181396-remember-never-be-so-sure-of-what-you-want-that• Chris Voss on X: https://x.com/fbinegotiator• Werewolf: https://playwerewolf.co• Modes of persuasion: https://en.wikipedia.org/wiki/Modes_of_persuasion• How to use tactical empathy: https://www.linkedin.com/posts/christophervoss_tacticalempathy-negotiation-customerexperience-activity-7361004118808670212-oeRy• ZOPA, BATNA and Win-Win in Negotiation: https://www.parallelprojecttraining.com/blog/zopa-batna-and-win-win-in-negotiation• Marvel: https://www.marvel.com• Negotiation Made Simple podcast: https://www.buzzsprout.com/2227030• Luca on Disney+: https://www.disneyplus.com/browse/entity-f28b825f-c207-406b-923a-67f85e6d90e0• Minuscule: https://www.youtube.com/user/Minuscule• Claude Cowork: https://claude.com/product/cowork• Macrofactor: https://macrofactor.com• Whoop: https://www.whoop.com• Gemini: https://gemini.google.com/app• The Cody Dieruf Foundation: https://breathinisbelievin.org• Cystic Fibrosis Foundation: https://www.cff.org—Recommended books:• Negotiation Games: https://www.amazon.com/Negotiation-Games-Routledge-Advances-Theory/dp/0415308941• Influence: The Psychology of Persuasion: https://www.amazon.com/Influence-Psychology-Persuasion-Robert-Cialdini/dp/006124189X• You Can Negotiate Anything: How to Get What You Want: https://www.amazon.com/You-Negotiate-Anything-Herb-Cohen/dp/0806541229• Negotiation Made Simple: A Practical Guide for Solving Problems, Building Relationships, and Delivering the Deal: https://www.amazon.com/Negotiation-Made-Simple-Relationships-Delivering/dp/1400336325• Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity: https://www.amazon.com/Radical-Candor-Kick-Ass-Without-Humanity/dp/1250103509• High Output Management: https://www.amazon.com/High-Output-Management-Andrew-Grove/dp/0679762884• How to Win Friends and Influence People: https://www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com
“Be yourself.” “Bring your whole self to work.” “Don't worry what people think.” These phrases sound empowering—but in real workplaces, they can create confusion, conflict, and even harm. In this episode of The Radical Candor Podcast, Kim Scott and Amy Sandler sit down with organizational psychologist Tomas Chamorro-Premuzic—Chief Science Officer at Russell Reynolds Associates, professor of business psychology at University College London and Columbia University, and author of Don't Be Yourself: Why Authenticity Is Overrated and What to Do Instead. They start with a moment of actual Radical Candor: Kim reached out after Tomas and Amy Edmondson accidentally conflated Radical Candor with “brutal honesty.” Instead of stewing, she did the hard (and human) thing—she talked to him. That conversation sets the tone for a bigger question: What does it really mean to be “authentic” at work? Tomas breaks down four “authenticity traps” that sound like wisdom but often backfire: Always be honest with yourself and others Don't worry what people think of you Always stay true to your values, no matter what Bring your whole self to work Together, they explore what replaces these traps: self-complexity, emotional intelligence, feedback you can absorb without defensiveness, and the discipline to regulate your impulses so you can build trust and safety—without turning the workplace into either chaos or conformity. If you've ever felt stuck between being “real” and being effective, this episode offers a more useful frame: your right to be you should never override your obligation to others. Website Instagram TikTok LinkedIn YouTube Bluesky Resources: Fast Company: To create psychological safety, don't bring your whole self to work TEDx Talk: Why Do So Many Incompetent Men Become Leaders? Next Big Idea Club: The Surprising Science of Why Being Authentic Can Hold You Back HBR Podcast: Why Are We Still Promoting Incompetent Men? Why Do So Many Incompetent Men Become Leaders? (And How To Fix It) [book] Don't Be Yourself: Why Authenticity Is Overrated and What to Do Instead [book] I, Human: AI, Automation, and the Quest to Reclaim What Makes Us Unique [book] Dr. Tomas Chamorro-Premuzic [website] Mentioned on the podcast: Infantilised: How Our Culture Killed Adulthood [book] Seinfeld episode: Life Hack “Do the opposite” [YouTube short] The Best Leaders are Great Followers HBR article by Tomas Chamorro-Premuzic and Amy C. Edmondson Chapters: (00:00) IntroductionKim and Amy welcome Tomas Chamorro-Premuzic and reflect on how this conversation began with Radical Candor. (03:10) Radical Candor vs. “Brutal Honesty”How a misinterpretation sparked a real conversation about kindness, nuance, and impact. (07:20) Why “Don't Be Yourself”The meaning behind the provocative title and why authenticity advice often backfires at work. (14:10) The Four Authenticity TrapsAlways be honest, don't care what people think, never compromise your values, and bring your whole self to work. (19:30) Confidence, Competence, and FeedbackWhy developing skill comes first—and how confidence is often about timing and delivery. (27:30) Staying True to Values Without Becoming DogmaticWhy uncompromising values can divide teams and what leadership actually requires. (30:10) Authenticity as PrivilegeWhy complete self-expression is often a luxury of the powerful, not a universal standard. (36:15) Psychological Safety Isn't ComfortWhy safety should enable productive discomfort, not chaos or bullying. (41:55) Emotional Intelligence vs. Unfiltered AuthenticityWhy adapting to others is a strength, not a lack of integrity. (49:10) Regulating Impulses as a LeaderHow filtering behavior builds trust without sacrificing humanity. (01:03:50) Conclusion Connect:Resources for show notes: Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode, Bradley sits down with Dr. Matt Paden, founder of Great Days Leadership and former executive vice president at Lipscomb University. The conversation explores how leadership development actually happens inside organizations and why self-awareness plays a central role for business owners.They discuss the difference between leadership knowledge and leadership wisdom, and why leaders benefit from reflection, feedback, and strong leadership models. The conversation focuses on how entrepreneurs can turn leadership ideas into habits that influence culture, decision making, and team development.This conversation moves beyond leadership techniques and into the mindset behind them. What does it mean to lead with self-awareness? How does a business owner create a culture where honest feedback is welcomed? And how can leaders continue growing even when they are the ones at the top?If you care about becoming a better leader while building a stronger organization around you, this conversation is for you.Visit blueprintos.com/assets to register for the upcoming Above The Business Quarterly.Pre-order Dr. Paden's new book, The Core: Eight Principles for Building Strong, Authentic Leadership here: https://greatdaysleadership.com/the-core/ Learn more about Great Days Leadership: https://greatdaysleadership.com/ Check out the referenced book by Kim Scott, Radical Candor: https://www.amazon.com/Radical-Candor-Kick-Ass-Without-Humanity/dp/1250103509 Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://www.coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day. Optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities. Save time, reduce hiring costs, and receive pre-screened candidates without paying traditional hiring fees or commissions.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks is built by business owners, for business owners. They specialize in custom marketing solutions that drive real results. From paid search campaigns to SEO and social media management, they provide comprehensive digital marketing support to help your business grow.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit where their team reviews your website, social media, SEO, content, and paid advertising, then provides actionable recommendations. If you partner with them, all setup fees will be waived.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale without their constant involvement.
What if the reason you don't give feedback, follow through, or change your habits… isn't willpower? What if it's a belief? In this episode of The Radical Candor Podcast, Kim Scott talks with Nir Eyal — author of Hooked, Indistractable, and his new book Beyond Belief — about the hidden force behind motivation: the stories we tell ourselves. They explore: Why AI can't replace human relationships — but can help us practice hard conversations The limiting belief that keeps people silent at work Why knowing what to do isn't enough How pain (not pleasure) drives behavior The difference between addiction and habit Why “time management is pain management.” How to reinterpret anxiety as readiness And why beliefs are tools — not truths If you've ever struggled to speak up, follow through, or break a bad habit — this conversation will help you see what's really getting in the way.Chapters (00:00) Introduction Kim welcomes Nir Eyal and introduces AI portraits and scaling human insight. (04:30) Can AI Replace Relationships? Why AI can't replace human connection — but may be the safest place to practice hard conversations. (10:15) Refining AI Voice & Identity What it means to “scale yourself” without losing your humanity. (16:40) The Limiting Belief That Keeps You Silent “If you don't have anything nice to say…” — and why that belief causes harm. (23:10) Beliefs Are Tools, Not Truths Nir explains the core thesis of Beyond Belief. (29:30) Placebos, Pain, and Perception What belief can change — and what it can't. (36:20) Stage Fright vs. Readiness Reinterpreting anxiety as oxygen for performance. (43:10) Time Management Is Pain Management Why distraction is about escaping discomfort. (50:40) Addiction vs. Habit Why addiction is about escaping pain — not seeking pleasure. (57:00) Why We Don't Do What We Know The missing link between knowledge and action. (01:04:00) Radical Candor and the “Nice” Trap The story of Bob — and why staying silent isn't kind. (01:10:00) If It's Yellow, Let It Mellow Marriage, feedback, and choosing what truly matters. (01:13:00) Conclusion Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode, we sit down with Jess Jensen, founder of Co-Pilot Communications, to talk about building authentic leadership in a digital world. After nearly 20 years inside Fortune 100 companies like Microsoft and Qualcomm, Jess now helps executives and founders find their voice, clarify their message, and show up online in a way that actually reflects who they are. We unpack why differences sell, how vulnerability builds credibility (not weakens it), the real role of AI in content creation, and why LinkedIn and podcasting are powerful tools for modern leaders. How to Stay Connected with Jess & CO-Pilot Communications: This April, Jess is launching ALTITUDE—a private LinkedIn branding cohort for small business owners on the rise. Only 8 spots. Registration opens in March. Join the waitlist here: www.copilotcommunications.com/altitude-waitlist Or, connect with Jess on LinkedIn here: https://www.linkedin.com/in/jessicakjensen/ 00:00 Guest Intro 01:32 Unreasonable Hospitality 04:03 Radical Candor and Trust 05:14 Digital Presence Funnel 11:03 AI and Authentic Content 20:21 Client Process and Storytelling 25:03 Setting Story Boundaries 25:45 Vulnerability Builds Credibility 31:23 Authenticity Shapes Team Culture 34:46 Dark Social Flywheel 37:36 Podcasting and LinkedIn Strategy
For more thoughts, clips, and updates, follow Avetis Antaplyan on Instagram: https://www.instagram.com/avetisantaplyanIn this episode of The Tech Leader's Playbook, Avetis Antaplyan sits down with Pranav Lal, Head of Business Technology at Gusto and former Enterprise Systems Leader at Slack, Eventbrite, Ethos, and OneTrust, to unpack what it really takes to build enterprise-grade systems inside hyper growth companies.Drawing from three pre-IPO to IPO journeys, Pranav shares hard-earned lessons about scaling from 500 to 5,000+ employees, why lead-to-cash is a company's “financial nervous system,” and how IPO readiness shifts the focus from shiny tools to provable controls and governance.The conversation dives deep into the reality behind AI hype — why AI can 10x velocity but cannot fix broken architecture, why SaaS isn't dead (but static SaaS is), and why giving AI agents “god mode” access is a dangerous mistake. Pranav also explores the evolving role of middle management, the shift toward outcome-based SaaS pricing, and how leaders must balance speed with architectural integrity.With insights on radical candor, trust-building after failed transformations, and how to protect team energy in high-pressure environments, this episode delivers a masterclass in modern technical leadership — where judgment, clarity, and guardrails matter more than ever.TakeawaysYou cannot outsource thinking. If you do, you inherit the mess.Scaling from 500 to 5,000 employees shifts from speed-driven execution to governance and ownership clarity.Lead-to-cash is the company's financial nervous system. Errors create revenue leakage and audit risk.IPO readiness is about provable controls, not new tools.Moving from MVP to enterprise-grade means building trust under stress, including uptime, recovery, and auditability.AI increases velocity, but without guardrails it creates chaos.AI cannot repair weak architecture or poor technical fundamentals.SaaS is evolving, not disappearing. Static SaaS is being replaced by dynamic and agent-driven systems.Clear communication is now a critical engineering skill.Middle managers must evolve into hands-on architects and AI orchestrators.Trust is rebuilt through consistency and quick wins.Strong leaders reduce ambiguity, protect team energy, and simplify complexity.Chapters00:00 Intro and Core Thesis01:00 Pranav's Background and IPO Experience01:28 Scaling from 500 to 5,000 Employees03:14 Why Lead-to-Cash Matters04:31 IPO Readiness and Compliance06:05 MVP Versus Enterprise-Grade Systems08:10 AI Hype Versus Reality12:07 Rebuilding Trust After Failed Transformations13:50 The Risk of Outsourcing Thinking17:44 Technical Skill Is Not Enough20:07 The Shift in Engineering Identity24:17 Is SaaS Dead25:46 The Future of SaaS Pricing26:57 The Danger of AI With Full Access28:34 Advice for Engineers in the AI Era36:06 Balancing Speed With Architecture41:16 Hiring for Ownership and Judgment43:15 Radical Candor and Leadership Growth46:35 The Billboard Advice47:02 Final Leadership PrinciplesPranav Lal's Social Media Link:https://www.linkedin.com/in/pranavl/Resources and Links:https://www.hireclout.comhttps://www.podcast.hireclout.comhttps://www.linkedin.com/in/hirefasthireright
Jenny Wen leads design for Claude at Anthropic. Prior to this, she was Director of Design at Figma, where she led the teams behind FigJam and Slides. Before that, she was a designer at Dropbox, Square, and Shopify.—We discuss:1. Why the classic discovery → mock → iterate design process is becoming obsolete2. What a day in the life of a designer at Anthropic looks like, including her AI tool stack3. Whether AI will eventually surpass humans in taste and judgment4. Why Jenny left a director role at Figma to return to IC work at Anthropic5. The three archetypes Jenny is hiring for now6. Why chatbot interfaces may be more durable than most people expect—Brought to you by:Mercury—Radically different banking: https://mercury.com/?utm_source=lennys&utm_medium=sponsored_newsletter&utm_campaign=26q1_brand_campaignOrkes—The enterprise platform for reliable applications and agentic workflows: https://www.orkes.io/Omni—AI analytics your customers can trust: https://omni.co/lenny—Episode transcript: https://www.lennysnewsletter.com/p/the-design-process-is-dead—Archive of all Lenny's Podcast transcripts: https://www.dropbox.com/scl/fo/yxi4s2w998p1gvtpu4193/AMdNPR8AOw0lMklwtnC0TrQ?rlkey=j06x0nipoti519e0xgm23zsn9&st=ahz0fj11&dl=0—Where to find Jenny Wen:• X: https://x.com/jenny_wen• LinkedIn: https://www.linkedin.com/in/jennywen• Substack: https://jennywen.substack.com• Website: https://jennywen.ca—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Jenny Wen(04:23) Why the traditional design process is dead(06:33) The two new types of design work(10:00) How widespread this shift will be(13:00) Day-to-day life as a designer at Anthropic(18:45) Jenny's AI stack(20:03) Why Figma still matters for exploration(22:25) Advice for working with engineers(24:19) How to maintain craft, quality, and trust in the AI era(27:35) Will AI ever have “taste”?(31:38) The future of chatbot interfaces(35:33) Moving from director back to IC(41:00) The 10-day build of Claude Cowork(46:06) Hiring: the three archetypes(50:44) Advice for new and senior designers(54:42) The value of “low leverage” tasks for managers(57:52) Why the best teams roast each other(01:01:45) The legibility framework(01:07:22) Lightning round and final thoughts—Referenced:• Figma: https://www.figma.com• Anthropic: https://www.anthropic.com• v0: https://v0.app• Navigating a Design Career with Jenny Wen | Figma at Waterloo: https://www.youtube.com/watch?v=OHcBPMh2ivk• Claude Cowork: https://claude.com/product/cowork• Use Claude Code in VS Code: https://code.claude.com/docs/en/vs-code• Claude Code in Slack: https://code.claude.com/docs/en/slack• Lex Fridman's website: https://lexfridman.com• Head of Claude Code: What happens after coding is solved | Boris Cherny: https://www.lennysnewsletter.com/p/head-of-claude-code-what-happens• OpenClaw: https://openclaw.ai• OpenAI's CPO on how AI changes must-have skills, moats, coding, startup playbooks, more | Kevin Weil (CPO at OpenAI, ex-Instagram, Twitter): https://www.lennysnewsletter.com/p/kevin-weil-open-ai• Marc Andreessen: The real AI boom hasn't even started yet: https://www.lennysnewsletter.com/p/marc-andreessen-the-real-ai-boom• Socratica: https://www.socratica.info• Anthropic's CPO on what comes next | Mike Krieger (co-founder of Instagram): https://www.lennysnewsletter.com/p/anthropics-cpo-heres-what-comes-next• Radical Candor: From theory to practice with author Kim Scott: https://www.lennysnewsletter.com/p/radical-candor-from-theory-to-practice• Evan Tana's ‘legibility matrix' on X: https://x.com/evantana/status/1927404374252269667• How to spot a top 1% startup early: https://www.lennysnewsletter.com/p/how-to-spot-a-top-1-startup-early• Palantir: https://www.palantir.com• Stripe: https://stripe.com• Linear: https://linear.app• Notion: https://www.notion.com• Julie Zhuo's website: https://www.juliezhuo.com• Sentimental Value: https://www.imdb.com/title/tt27714581• The Pitt on Prime Video: https://www.amazon.com/The-Pitt-Season-1/dp/B0DNRR8QWD• Noah Wyle: https://en.wikipedia.org/wiki/Noah_Wyle• ER on Prime Video: https://www.amazon.com/gp/video/detail/B0FWZSDYRP• Retro: https://retro.app• Granola: https://www.granola.ai—Recommended books:• Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity: https://www.amazon.com/Radical-Candor-Kick-Ass-Without-Humanity/dp/1250103509• The Power Broker: Robert Moses and the Fall of New York: https://www.amazon.com/Power-Broker-Robert-Moses-Fall/dp/0394480767• Insomniac City: New York, Oliver Sacks, and Me: https://www.amazon.com/Insomniac-City-New-York-Oliver/dp/162040494X—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com
Radical respect is the prequel to radical candor. Without it, you won't bother challenging anyone. In this encore episode of The Game Changing Attorney Podcast, Michael Mogill sits down with Kim Scott, author of Radical Candor and Radical Respect, to tackle the workplace dynamics that quietly destroy firm culture. Kim shares how a colleague's feedback on her own book exposed the blind spots she had around bias, prejudice, and bullying in the workplace, ultimately leading her to write Radical Respect. This conversation reveals how leaders accidentally exclude top talent through "oblivious" promotion processes, and why the brilliant jerk who delivers results will ultimately cost you more than they're worth. Kim gives you the exact language to use when things get uncomfortable, so you stop defaulting to silence. Here's what you'll learn: The difference between bias, prejudice, and bullying, and how to respond to each The “I/It/You” framework for course-correcting conversations that lack respect How to create a shared vocabulary for disrupting bias on your team It's better to have a hole in your team than an asshole on your team. ---- Show Notes: 03:09 – The feedback from a black woman CEO that made Kim realize what she'd missed. 09:15 – How to know if you're dealing with bias, prejudice, or bullying in the moment. 09:15 – The I, It, You framework for responding to each type of disrespect. 16:14 – Why leaders need to create three types of consequences for bullying behavior. 19:38 – The difference between healthy conflict and repeated bullying that ignores feedback. 20:55 – What it means to be an upstander versus a bystander when you witness bias. 23:46 – Why silence is the default and how to calculate the ROI of speaking up. 26:40 – How to create a shared vocabulary so your team knows what to say when bias happens. 36:06 – How oblivious exclusion shows up in promotion meetings and how to catch it. ---- Links & Resources: Radical Respect by Kim Scott Radical Candor by Kim Scott Thinking Fast and Slow by Daniel Kahneman Radical Candor Podcast Bob Sutton Episode 25. Kim Scott — Radical Candor: How to be a Kickass Boss ---- Do you love this podcast and want to see more game changing content? Subscribe to our YouTube channel. ---- Past guests on The Game Changing Attorney Podcast include David Goggins, John Morgan, Alex Hormozi, Randi McGinn, Kim Scott, Chris Voss, Kevin O'Leary, Laura Wasser, John Maxwell, Mark Lanier, Robert Greene, and many more. ---- If you enjoyed this episode, you may also like: 369. Your Ego Is Making You Miserable with Cy Wakeman 352. Susan Fowler — Why Everything You Know About Motivating Your Team Might Be Completely Wrong 25. Kim Scott — Radical Candor: How to be a Kickass Boss
Feedback isn't criticism—it's growth. This episode explores Radical Candor, teaching leaders how to care personally while challenging directly to build skill, trust, and stronger teams.You Got This, Ryan
Dr. Becky Kennedy is a clinical psychologist, the bestselling author of Good Inside, and the founder of a parenting platform used by millions. Known for her practical, psychology-based approach to parenting, Dr. Becky shares how the same principles that help parents raise resilient children can make you a much more effective leader. In this conversation, she breaks down why all human systems—whether families or companies—operate on the same fundamental principles, and how understanding these dynamics can make you more effective in every relationship.We discuss:1. Why repair—not perfection—defines strong leadership2. Why you need to connect before you correct to build cooperation and trust3. The “most generous interpretation” framework for handling difficult behaviors4. How to correctly set boundaries (vs. making requests)5. The power of “I believe you, and I believe in you”6. What it looks like to be a “sturdy” leader—Brought to you by:Merge—Fast, secure integrations for your products and agents: https://merge.dev/lennyMetaview—The AI platform for recruiting: https://metaview.ai/lennyFramer—Builder better websites faster: https://framer.com/lenny—Episode transcript: https://www.lennysnewsletter.com/p/dr-becky-on-the-surprising-overlap—Archive of all Lenny's Podcast transcripts: https://www.dropbox.com/scl/fo/yxi4s2w998p1gvtpu4193/AMdNPR8AOw0lMklwtnC0TrQ?rlkey=j06x0nipoti519e0xgm23zsn9&st=ahz0fj11&dl=0—Where to find Dr. Becky Kennedy:• X: https://x.com/GoodInside• LinkedIn: https://www.linkedin.com/in/drbecky• Instagram: https://www.instagram.com/drbeckyatgoodinside• TikTok: https://www.tiktok.com/@drbeckyatgoodinside• Website: https://www.goodinside.com—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Dr. Becky Kennedy(05:14) Connecting parenting and leadership(08:40) The power of repair(11:05) Connecting before correcting(17:45) Good Inside framework at work(22:08) The most generous interpretation (MGI)(25:46) Curiosity over judgment(27:07) Understanding behavior change(31:08) What potty training can teach us about workplace behavior(34:40) Naming your intention(35:41) Sturdy leadership(40:52) How to set boundaries well(46:33) The role of leadership and consensus(50:50) The importance of being “locatable”(52:40) A powerful story of betrayal and realization(57:12) Building resilience over happiness(01:00:34) The power of the phrase “I believe you, and I believe in you.”(01:09:08) The Good Inside community and resources(01:16:22) AI corner(01:19:52) Good Inside's mission(01:22:26) Lightning round and final thoughts—Referenced:• Shreyas Doshi on pre-mortems, the LNO framework, the three levels of product work, why most execution problems are strategy problems, and ROI vs. opportunity cost thinking: https://www.lennysnewsletter.com/p/episode-3-shreyas-doshi• Radical Candor: From theory to practice with author Kim Scott: https://www.lennysnewsletter.com/p/radical-candor-from-theory-to-practice• From ChatGPT to Instagram to Uber: The quiet architect behind the world's most popular products | Peter Deng: https://www.lennysnewsletter.com/p/the-quiet-architect-peter-deng• Punch: https://en.wikipedia.org/wiki/Punch_(play)• Figma: https://www.figma.com• Andrew Hogan on LinkedIn: https://www.linkedin.com/in/ahhogan• Replit: https://replit.com• Behind the product: Replit | Amjad Masad (co-founder and CEO): https://www.lennysnewsletter.com/p/behind-the-product-replit-amjad-masad• Lovable: https://lovable.dev• Building Lovable: $10M ARR in 60 days with 15 people | Anton Osika (co-founder and CEO): https://www.lennysnewsletter.com/p/building-lovable-anton-osika• Claude: https://claude.ai• ChatGPT: https://chatgpt.com• Secrets We Keep on Netflix: https://www.netflix.com/title/81697668• K Pop Demon Hunters on Netflix: https://www.netflix.com/title/81498621• Liberty puzzles: https://libertypuzzles.com—Recommended books:• Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity: https://www.amazon.com/Radical-Candor-Revised-Kick-Ass-Humanity/dp/1250235375• Good Inside: A Practical Guide to Resilient Parenting Prioritizing Connection Over Correction: https://www.amazon.com/Good-Inside-Guide-Becoming-Parent/dp/0063159481• Leave Me Alone!: A Good Inside Story About Deeply Feeling Kids: https://www.amazon.com/Leave-Me-Alone-Inside-Feeling/dp/1250413117• The Power of Moments: Why Certain Experiences Have Extraordinary Impact: https://www.amazon.com/Power-Moments-Certain-Experiences-Extraordinary/dp/1501147765/• The Messy Middle: Finding Your Way Through the Hardest and Most Crucial Part of Any Bold Venture: https://www.amazon.com/Messy-Middle-Finding-Through-Hardest/dp/0735218072• Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration: https://www.amazon.com/Creativity-Inc-Expanded-Overcoming-Inspiration/dp/0593594649—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com