Podcasts about radical candor

In this episode I welcome Kim Scott, author of Radical Respect and Radical Candor and co-host of the Radical Candor podcast, for a powerful conversation about leadership, feedback, and the kind of communication that builds trust. Drawing from her experience in both business and education, Kim shares practical strategies for giving and receiving feedback with clarity and compassion. Our conversation explores the importance of psychological safety, the role of trust in team dynamics, and the common barriers that can hinder honest dialogue—such as bias or fear of conflict.I also reflect on how Kim's insights align with the principles of effective coaching, and together, we look at how leaders can foster a culture rooted in openness, care, and continuous growth.Learn more at RadicalCandor.com LinkedIn: Kim Scott, Radical CandorYouTube: RadicalCandor TikTok: @radicalcandorofficial 

Ever left a meeting thinking "I really didn't get my point across" or noticed people's eyes glazing over when you speak? You're not alone. The ability to communicate succinctly is one of the most underrated leadership skills - and one of the biggest barriers to career progression we see with our clients. In this episode, we explore why unclear communication holds leaders back more than technical skills gaps, and share practical frameworks to help you be heard.Key points from this episodeWhy succinct communication becomes critical as you progress to senior rolesHow introvert vs extrovert preferences impact your communication styleThe PREP method for structuring your thoughts (Point, Reason, Example, Point)Why British workplace culture makes directness challenging - and how to navigate itThe BLUF framework (Bottom Line Up Front) for emails and presentations00:00 Introduction: Why succinct communication matters for career progression01:00 How unclear communication holds leaders back more than technical skills03:00 The confidence spiral: When communication struggles affect your self-belief05:00 Introvert communication challenges: Why thinking aloud doesn't come naturally08:00 The PREP method: A framework for clear, structured communication11:00 Extrovert challenges: When processing aloud comes across as self-focused13:00 The Listen First rule: Creating pause before contributing14:00 The British directness dilemma: Balancing politeness with clarity17:00 Radical Candor in communication: Being direct while showing care21:00 The BLUF framework: Bottom Line Up Front for immediate impact23:00 Wrap-up: How coaching can help develop your authentic communication styleUseful LinksJoin The Catalyst Career Club for 50k+ LeadersConnect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and adviceInterested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or SpotifyMentioned in this episode:Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub

People in the U.S. get fewer days off than folks in Europe, and most of us still feel guilty taking them. Kim and Amy dive headfirst into a viral Reddit post that reads like a love letter to European work-life sanity (and a roast of U.S. grind culture). From vanishing vacations to broken healthcare, Kim reflects on what she's learned leading teams, taking parental leave, and watching her inbox balloon on every trip. They dig into the messy reality of “unlimited PTO,” why burnout can't be yoga'd away, and how leaders can build workplaces that actually honor rest. Plus, Kim reacts live to advice on this problem from her own Google Portrait—an AI that Kim helped design with Google to tackle workplace BS when real Kim is off the clock. It's part cultural reckoning, part vacation manifesto, and 100% Radical Candor. Get all of the show notes at ⁠⁠⁠⁠⁠⁠⁠⁠⁠RadicalCandor.com/podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠. Episode Links: Transcript Kim Scott Portrait From Google Labs | Radical Candor Kim Scott's Portrait | Google Labs Try My Google Portrait | YouTube ​​Humanizing AI: Meet the Kim Scott Google Portrait | Radical Candor Podcast 7 | 27   Radical Candor, Real-Time With Google's AI Portraits | YouTube As a European, The U.S. Work Culture Looks Like Dystopia With Better Branding: r/antiwork European Employee Blasts US Work Culture in Viral Post: 'Dystopia' | Newsweek What Is The Lazy Girl Job Trend And Why Should You Care? | Radical Candor A Brief History: Universal Health Care Efforts in the US | PNHP Connect: ⁠⁠⁠⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠TikTok⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠Bluesky⁠⁠⁠⁠⁠⁠⁠⁠ Chapters: (00:00:00) Introduction Kim and Amy introduce a viral Reddit thread comparing U.S. and European work cultures. (00:03:01) Personal Vacation Needs How vacation needs differ based on individual rhythms and roles. (00:06:43) Unlimited Time Off – Does It Work? The pitfalls of unlimited PTO and whether it discourages actual rest. (00:10:29) Healthcare History & Economic Impact How employer-tied health coverage burdens both people and businesses. (00:14:53) Cultural Mindsets, AI & Policy Gaps The need for government mandates to help protect overall wellbeing. (00:20:28) Leading with Compassion in Organizations The role of leadership in building burnout-resistant workplace cultures. (00:24:25) Centeredness Isn't One-Size-Fits-All How forced wellness fails and support must be personalized. (00:26:36) Introducing Kim's Google Portrait The motivation behind Radical Candor AI and Google Portraits. (00:31:47) Human vs. Portrait Kim Kim reacts to her Portrait's response to the Reddit thread. (00:35:04) Radical Candor as a Solution The Portrait outlines how Radical Candor helps challenge toxic norms. (00:37:30) Portraits as Scalable Empathy Amy shares her own impressive interaction with the Portrait. (00:39:41) Radical Candor Tips Tips to support wellbeing and long-term, human-centered success. (00:41:43) Judging Work Styles & Power Dynamics The influence leaders have on working preferences and email etiquette. (00:44:23) Conclusion Learn more about your ad choices. Visit megaphone.fm/adchoices

Send us a textIn this powerful conversation, David Klan, President and CEO of Mazda Canada, shares profound insights into leadership, organizational culture, and personal growth. With 33 years at Mazda, Klan exemplifies a people-centered approach that has transformed the company's success and workplace environment.Key Themes:People-Centered LeadershipKlan's leadership philosophy centers on relationships and creating conditions for people to flourish. He emphasizes that success isn't about top-down management, but about building trust, fostering open communication, and enabling employees to reach their full potential. The organization's "chain of excellence" prioritizes leadership strength, employee experience, and customer experience - in that order.Radical Candor and Continuous GrowthMazda Canada has cultivated a culture of radical candor, where:Monthly one-on-one meetings are mandatoryEvery employee creates a personal development planWork plans are transparent across the organizationFeedback is actively sought and acted uponMentorship and PurposeKlan is passionate about mentoring, both within Mazda and through organizations like the Pinball Clemons Foundation. He believes in helping marginalized youth and sees mentorship as a mutually inspiring process that benefits both mentor and mentee.Transition and Future VisionAs he prepares to retire, Klan's next chapter focuses on:Spending time with familyMaintaining health and wellnessContinuing professional involvement through board positionsOngoing mentorshipMemorable Quotes:"Culture is king""We will only succeed and grow with and through our retail partners""If you love what you do, and you're the same person at home and at work, you're blessed""The problem with the world is that we belong to one another"Key Takeaways for Listeners:Prioritize relationships over transactional interactionsCreate psychological safety for open communicationDevelop a growth mindsetSeek to understand and unleash others' potentialAlign personal and professional valuesPersonal ImpactKlan's journey demonstrates that true leadership is about serving others, creating meaningful connections, and continuously learning. His approach at Mazda Canada has resulted in unprecedented success, with the company outpacing competitors and maintaining exceptional employee retention.Conclusion David Klan's story is a masterclass in compassionate, purpose-driven leadership. By focusing on people, fostering trust, and maintaining an unwavering commitment to growth, he has not just led a company, but transformed lives and created a lasting legacy.Connect with David KlanLinkedInResources and Research Discussed: Dr. Michael GervaisDr. Amy EdmonsonDr. Richard Ryan and Dr. Edward Dici (Self-Determination Theory)Dr. Martin Seligman (Positive Psychology)Simon Sinek (Start With Why)Kim Scott (Radical Candor)

In der heutigen Case-Klinik ohne Gast nehmen Armin Ziesemer und Thomas Böhlefeld ein Thema unter die Lupe, das viele bewegt – auf beiden Seiten des Bewerbungstisches: Wie ehrlich dürfen Unternehmen im Recruiting wirklich sein?Ausgangspunkt ist ein echter Fall: Ein:e Bewerber:in erfährt erst nach dem zweiten Interview durch eine interne Quelle, dass das Team mit hoher Fluktuation, schlechter Stimmung und fehlender Führung kämpft – davon war im Gespräch keine Rede.Die Folge: Vertrauensbruch.Armin und Thomas gehen der Frage nach, was Ehrlichkeit im Bewerbungsprozess bedeutet und warum sie in vielen Organisationen noch immer zu kurz kommt.Ihr Fazit:

In der heutigen Case-Klinik ohne Gast nehmen Armin Ziesemer und Thomas Böhlefeld ein Thema unter die Lupe, das viele bewegt – auf beiden Seiten des Bewerbungstisches: Wie ehrlich dürfen Unternehmen im Recruiting wirklich sein?Ausgangspunkt ist ein echter Fall: Ein:e Bewerber:in erfährt erst nach dem zweiten Interview durch eine interne Quelle, dass das Team mit hoher Fluktuation, schlechter Stimmung und fehlender Führung kämpft – davon war im Gespräch keine Rede.Die Folge: Vertrauensbruch.Armin und Thomas gehen der Frage nach, was Ehrlichkeit im Bewerbungsprozess bedeutet und warum sie in vielen Organisationen noch immer zu kurz kommt.Ihr Fazit:

Dans ce nouvel épisode, j'inaugure une mini-série estivale dédiée aux "Livres de management".Au programme : 4 livres qui ont réellement marqué mon parcours de manager, loin des classiques qu'on voit passer partout.Je t'en résume l'essentiel pour te faire gagner un temps précieux : les grands principes et les conseils actionnables pour que tu puisses en tirer le meilleur sans forcément les lire.Dans ce premier épisode, je te parle de Radical Candor de Kim Scott ("En Toute Franchise" en français): un livre encore peu connu en France, mais qui peut transformer ta manière de donner du feedback.Je t'explique :Pourquoi le feedback est un pilier de ton leadership (et ce que tu risques si tu l'évites)Ce qu'est la franchise radicale et comment l'appliquer avec bienveillancePourquoi le “feedback sandwich” est une fausse bonne idéeLes 3 clés concrètes pour instaurer une culture du feedback dans ton équipeUn épisode à écouter en marchant, sur la plage ou dans le train, pour revenir de vacances avec une posture de manager solide, claire et bienveillante.

Send us a textWhat happens when Southern hospitality meets New York Assertiveness? You get Jennifer Logue, the force behind Phenomenal Speaking, who's transforming how Leaders communicate through a powerful blend of Emotional Intelligence and Radical Candor.Jennifer's journey began in the South, where family values and entrepreneurial spirit shaped her foundation. Her grandfather – a trial attorney she affectionately calls "Papa" – showed her what true Leadership looks like by fighting for justice while raising three strong women. "Remember you are loved," his words that catch in her throat when she shares them, became both her personal mantra and professional compass.When Jennifer arrived in New York at 21, the city immediately taught her a crucial lesson: you can't control everything, but you can choose how you respond. Managing Irish pubs and nightclubs became her MBA in human behavior, teaching her to cool down tense situations while maintaining boundaries. This unique combination – creating space for people to be heard while moving them toward action – now defines her Executive Coaching approach.What makes Jennifer's method truly "phenomenal" is how she weaves together seemingly contradictory strengths. Named after Maya Angelou's poem "Phenomenal Woman," her business embodies both fierce advocacy and deep empathy. "People forget what you've said, they'll forget what you've done, but they'll never forget how you made them feel," she quotes Angelou, explaining how this philosophy guides her work with clients.When not Coaching Executives, Jennifer performs with her Theatre Company "Our Bar NYC" and Jug-Band "The Salt Cracker Crazies", channels her inner Gamer with titles like Red Dead Redemption 2, and spoils Hazelnut, her beloved dog. These creative outlets keep her grounded and remind her of the importance of play in professional growth.Want to develop your own communication superpowers? Connect with Jennifer at www.phenomenalspeaking.com and discover how emotional intelligence can transform your leadership presence while staying authentically you.Tune in next week for more stories of 'Distinction & Genius' from The Good Listening To Show 'Clearing'. If you would like to be my Guest too then you can find out HOW via the different 'series strands' at 'The Good Listening To Show' website. Show Website: https://www.thegoodlisteningtoshow.com You can email me about the Show: chris@secondcurve.uk Twitter thatchrisgrimes LinkedIn https://www.linkedin.com/in/chris-grimes-actor-broadcaster-facilitator-coach/ FaceBook Group: https://www.facebook.com/groups/842056403204860 Don't forget to SUBSCRIBE & REVIEW wherever you get your Podcasts :) Thanks for listening!

“T'utilises le drive, toi ?”Non mais dans ton recrutement ! Pas Google Drive ou je ne sais quoi, non, là je te parle du vrai secret pour faire matcher un·e candidat·e avec une entreprise. Si tu es un peu perdu·e c'est normal, mais Morgane Gevaux va tout t'expliquer !Recruteuse experte des profils RH en Suisse, Morgane nous dévoile sa méthode pour éviter les recrutements à côté de la plaque et créer de vraies rencontres durables. Quelles questions poser aux entreprises et aux candidat·es pour s'assurer que tout matche et quels process suivre. Et tout ça commence par le drive.Alors au programme de ce nouveau Tam Tam :

Most leaders learn on the fly—and Kim knows the bruises that come with it. In this episode she joins longtime Google Distinguished Designer Ryan Germick to discuss the innovative "Kim Scott Portrait," an AI-powered tool designed by Google Labs (and trained by the real Kim) to scale Kim's expertise and deliver Radically Candid advice 24/7. Discover how this new technology aims to humanize AI, free authors from the burden of answering repetitive questions, and foster more productive communication in the workplace. Get all of the show notes at ⁠⁠⁠⁠⁠⁠⁠⁠RadicalCandor.com/podcast⁠⁠⁠⁠⁠⁠⁠⁠. Episode Links: Transcript Now You Can Talk Radical Candor 24/7 With the Kim Scott Portrait Google Portrait | Kim Scott Ryan Germick - Google | LinkedIn Connect: ⁠⁠⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠TikTok⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠Bluesky⁠⁠⁠⁠⁠⁠⁠ Chapters: (00:00:00) Introduction Kim and Ryan Germick introduce the “Portrait” collaboration—an AI version of Kim designed to scale her coaching. (00:01:33) Live Coaching Demo Kim's Portrait answers a tough management question. (00:03:36) Why the Portrait Matters How the Portrait helps Kim reach more people and free up time for writing. (00:05:38) Kim's Next Book A look into Kim's upcoming optimistic novel set in 2070. (00:06:30) Family Interactions with the Portrait Funny and revealing story of Kim's son debating the AI. (00:08:10) The “Automated Kim” Origin Story How a team joke at Google inspired the Portrait concept. (00:09:29) Coaching at Scale Why books and AI scale Kim's message better than 1:1 coaching. (00:11:41) Personalized vs Generic AI The value of expert-driven Portraits over average LLM responses. (00:12:57) Training the Portrait Kim explains her hands-on role in fine-tuning its responses. (00:14:44) Solving Repetitive Questions How Portraits provide patient, consistent answers to FAQs. (00:16:07) Productive Disagreement Through Portraits The vision for AI-facilitated, respectful debates. (00:17:26) Expanding Globally Plans for multi-language and international Portrait availability. (00:17:48) Real-World Use Cases The ways Portraits support work, life, and social media decisions. (00:20:23) Empathy-Driven AI AI as a personal board of directors, with lived-experience expertise. (00:23:51) Empowering Creators Portraits can be embedded on creators' own platforms—no lock-in. (00:26:19) Lived Experience as Research Kim defends storytelling as a valid path to truth and insight. (00:28:24) Supporting New Managers Portraits offer guidance during the lonely transition into leadership. (00:31:11) Navigating Difficult Bosses Portraits can help employees manage up with empathy and agency. (00:33:30) Changing Workplace Culture Helping people shift from silence or aggression to Radical Candor. (00:36:17) Personality Extenders Portraits as scalable human touchpoints for the future. (00:38:51) Creating Your Own Portrait How to create your own Portrait and scale your voice. (00:39:48) Conclusion Learn more about your ad choices. Visit megaphone.fm/adchoices

Despite its popularity and promise, unfortunately, there are numerous misconceptions about the definition and practice of psychological safety. Inspired by Amy Edmondson's recent article in Harvard Business Review, I dive into the real meaning of psychological safety—it's about cultivating a space where open debates and the free exchange of ideas thrive, not an environment in which conflict or critical feedback is avoided. Discover how focusing on challenging concepts, not individuals, can foster innovation, engagement, and inclusivity within your team. I unpack why conflict and vigorous debate are not only natural but essential components of a psychologically safe environment.But who is responsible for this shared sense of safety? It's not just the leader's job. Drawing from my experiences as an executive coach, I emphasize the importance of bi-directional relationships within teams. Everyone plays a part in creating a safe space. Learn how implementing concrete behaviors and KPIs, while seeking external feedback, can help assess and improve psychological safety. Reflect on your own role and contributions to developing such an environment, not only in your professional sphere but in your personal life as well.What You'll Learn- Debunking common myths about psychological safety.- How to dynamically measure psychological safety within teams.- The impact of psychological safety on innovation and inclusivity.- The importance of shared responsibility in fostering psychological safety.Podcast Timestamps(00:00) – Misconceptions About Psychological Safety(20:13) – Psychological Safety is a Two-Way StreetKEYWORDSPositive Leadership, Psychological Safety, Constructive Conflict, High-Performing Teams, Open Debates, Free Exchange of Ideas, Combatting Misconceptions, Amy Edmondson, Navigating Conflict, Radical Candor, Collective Excellence, CEO Success

In this episode of Grow a Small Business, host Troy Trewin interviews Julia Linehan, founder of The Digital Voice, a UK-based PR and marketing agency specializing in ad tech and martech. Julia shares her journey from a solo consultant to leading a remote team of 36, including 28 full-time equivalents. Over the past six years, she has grown the agency's revenue sixfold and doubled profits, driven by her people-first approach. Julia discusses the challenges of letting go, the power of consistent company culture, and the value of tools like Trello and Slack. She also highlights the importance of work-life balance and strong client relationships in building a sustainable, scalable business. Other Resources: When should a growing small business have a Board of Directors or Advisors? Get a return from an effective Chairperson of a Board An easy way to measure if your customers love you in 21 minutes – use the Net Promoter Score (NPS). And it's FREE. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Julia Linehan, the hardest thing in growing a small business is managing stress. She explains that without effectively handling stress, it can quickly become overwhelming and negatively impact both the individual and the business. She also highlights cash flow management as a significant challenge, noting the delicate balance required between growth, maintaining profitability, and ensuring financial stability. What's your favorite business book that has helped you the most? Julia Linehan's favorite business books that have helped her the most are "Big Impact Without Burnout" by Bianca Best and "Radical Candor" by Kim Scott. She also recommends "The One Minute Manager" and "Monkey Management" for their practical insights on leadership and team communication. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Julia Linehan recommends several valuable podcasts and online learning resources for small business growth, including her agency's own shows Off Record On Point and Legends of Adtech. She also highlights podcasts by Tamara Littleton and Paul Gubbins with Wayne Blodwell for insights into the ad tech and marketing industries. For ongoing learning, she suggests platforms like Skillshare and Coursera and encourages dedicating regular time, such as a weekly “Boost Your Power Hour,” to continuous professional development. What tool or resource would you recommend to grow a small business? Julia Linehan recommends using the right tools to support remote collaboration and project management when growing a small business. Her top picks are Trello, for organizing tasks and workflows with transparency, and Slack, for maintaining strong team communication and connection. She emphasizes that investing in effective software tailored to your business needs is essential for sustainable growth. What advice would you give yourself on day one of starting out in business? Julia Linehan's advice to herself on day one of starting out in business would be to be present, enjoy the journey, and smile through it. She believes that the more you enjoy what you're doing, the more others around you will too, creating a positive ripple effect in both team culture and client relationships. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: People over profits—invest in your team, and the returns will follow – Julia Linehan Let go, trust your team, and watch them fly – Julia Linehan You don't need to chase every opportunity – protect your culture first – Julia Linehan      

If you've ever found yourself avoiding a difficult conversation because you didn't want to upset someone, or watched a team member struggle whilst knowing exactly what they needed to hear but not knowing how to say it, this episode is essential listening. We explore the concept of "ruinous empathy" from Kim Scott's Radical Candor framework and why sometimes caring too much can actually hold your people back from the growth they need.Key points from this episodeUnderstanding ruinous empathy and why well-meaning leaders fall into this trapThe unintended consequences of avoiding challenging conversations in your teamFour practical skills to move from ruinous empathy to radical candorHow to demonstrate that your feedback comes from genuine care, not criticismWhy setting high standards actually shows you care more about your people's developmentUseful LinksJoin The Catalyst Career Club for 50k+ LeadersConnect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and adviceInterested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Mentioned in this episode:Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub

"How can you say what you mean without being mean?" asks CEO coach and author Kim Scott. Delving into the delicate balance between caring and challenging when leading in the workplace, she introduces "radical candor" as the way to give constructive criticism, compassionately.Want to help shape TED's shows going forward? Fill out our survey!Become a TED Member today at ted.com/joinLearn more about TED Next at ted.com/futureyou Hosted on Acast. See acast.com/privacy for more information.

Fun fact: this episode exists thanks to a few pints and a little Radical Candor in the wild. Our audio engineer Nick met today's guest, Chloé van Bergen, VP of Operations at Secretly Group, at his brother's stag do. One loud London pub and an honest conversation later—we knew we had to get her on the show. Join Kim and Amy for a candid conversation with Chloé about what it really takes to lead change inside a legacy-driven music company. She gets real about navigating unionization, confronting indifference, and learning—sometimes the hard way—that being “nice” isn't the same as being kind. From UK-style politeness to Dutch directness, Chloé shares what worked (and what didn't) when rolling out Radical Candor across continents. Spoiler: no sugarcoating here — just straight up kind and clear. Get all of the show notes at ⁠⁠⁠⁠⁠RadicalCandor.com/podcast⁠⁠⁠⁠⁠. Episode Links: Transcript⁠⁠ Chloé van Bergen | LinkedIn  Nick Carissimi Secretly Group Secretly Canadian | Info Granny Alice Avoid The Feedback Sandwich | Radical Candor Podcast 5 | 15 Toxic Positivity | Radical Candor Podcast 5 | 27 Navigating Radical Candor and Cultural Differences How To Navigate Feedback Conversations On Diverse Teams | Radical Candor Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect | Will Guidara  Scaling People: Tactics for Management and Company Building | Claire Hughes Johnson  Pivot: Eight Principles for Transforming your Business in a Time of Disruption | Will Page  Secretly Group: Workers at Indie-Music Company Begin Efforts to Unionize | Rolling Stone Secretly Group Union Earns Contract In Major Milestone for Indie Music Organizing | Rolling Stone Connect: ⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠TikTok⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠ ⁠⁠⁠⁠Bluesky⁠⁠⁠⁠ Chapters: (00:00:00) Introduction Kim and Amy introduce Chloé van Bergen, VP of Operations at Secretly Group. (00:01:04) From Stag Do to Podcast Guest How a chance meeting at a UK pub led to Chloé joining the show. (00:05:25) What Is Secretly Group? The structure, history, and collaborative ethos of Secretly Group. (00:09:05) Discovering Radical Candor Being introduced to Radical Candor and the mindset shift it inspired. (00:10:42) Struggling with Direct Feedback Using Radical Candor to move past the fear of being too blunt. (00:12:43) Giving Feedback Across Borders Navigating cultural differences in feedback styles across countries. (00:17:25) Practicing Vulnerability Through Action Building confidence by starting to speak up, one moment at a time. (00:20:07) Pandemic Leadership & Operational Overhaul Navigating starting during COVID and legacy infrastructures. (00:25:13) Rockstar vs. Superstar: Rethinking Growth Learning not everyone wants to climb—some excel where they are. (00:29:50) Unionization During COVID How a union announcement led to a company-wide listening reset. (00:34:57) Adapting to AI & Industry Shifts Staying open by staying honest—even without having all the answers. (00:36:28) Kind ≠ Nice: Facing Hard Truths How kindness isn't niceness—and can slow down change. (00:39:33) Chloé's Radical Candor Tip Having the courage to say the thing, even if it feels uncomfortable. (00:42:46) Conclusion Learn more about your ad choices. Visit megaphone.fm/adchoices

Intéressé.e par notre formation Yaniro Leadership Program ? Prenez rendez-vous avec Yasmine ici !Voulez-vous former les managers avec la méthode do it yourself ? Obtenez toutes les ressources ici !Résumé de l'épisode

Common Man Hour 1 --Wheel of Topics --Peek at the Purple --Oliver Contract --M-V-Phee --Acquire Jaire? --Radical Candor

Today, Andy Storch welcomes Eric DiCenzo-Crotallo—Vice President of Talent, Learning, and Communication at Din Tai Fung and former Director of Talent and Learning Development at Chipotle—to the Talent Development Hot Seat Podcast.In this value-packed episode, Andy and Eric explore what it really takes to build world-class talent development for hourly, frontline teams—and why the best talent programs blend operational know-how with authentic care for people. Eric shares candid stories and practical advice from his journey pivoting from operations to HR, launching large-scale leadership development initiatives, and driving data-informed decisions that impact every corner of the organization.A must-listen for L&D professionals, HR leaders, and anyone dedicated to elevating frontline talent, building winning cultures, and translating strategy into real growth opportunities for people at every level.In this episode, Eric shares:His winding path from restaurant operations to finding purpose in talent development—and why focusing on individual success became his passion.How launching Cultivate University at Chipotle upskilled 400+ field leaders with critical soft skills, leadership behaviors, and a culture of accountability—becoming a turning point in the company's performance.How performance management and succession planning were transformed by replacing cumbersome, outdated processes with simple, conversation-driven frameworks—enabling managers to focus on feedback, recognition, and developing talent for a deep internal pipeline.The launch of the Always On, Always Listening “Voice of the Employee” program: how collecting real-time feedback through lifecycle surveys empowered managers with actionable insights and increased transparency.Powerful examples of how employee engagement directly influences business outcomes—like the surprising link between frontline buy-in on company vision and the accuracy of digital orders.His experience joining Din Tai Fung's executive team to formalize HR, implement pay-for-performance, and introduce Elevate You—an English language learning initiative that's already transforming lives and building a powerful employee value proposition.How talent development at Din Tai Fung shifted from top-down directives to empowering leaders with tools, resources, and autonomy for growth at scale.Strategies for career development in a high-growth environment: mapping clear paths, providing time and space for learning, and embracing the “you are the pilot of your own career” mindset—where the company becomes your co-pilot.Lessons learned about the critical importance of collaboration, bringing partners along to build diverse and sustainable talent solutions.The urgent need for talent development professionals to directly align their work with organizational strategic priorities, become data-savvy, and prepare teams for a rapidly evolving future—including the impact of AI.Plus, Eric's book recommendation (“Radical Candor”), his favorite tools (including ChatGPT for ideation), and why the most meaningful wins come from seeing others unlock their potential and grow.Tune in for a behind-the-scenes look at building talent strategy for frontline organizations—and discover how you can create scalable, people-centric programs that drive performance, engagement, and opportunity for all.Thanks to our sponsor, Learnit, you can get a free 45-day trial to help your people build more skills that drive success Learn more.Connect with Andy Storch here:WebsiteLinkedIn

Episode Summary Farrah Mitra is an executive coach and communications expert with 15+ years of experience, formerly a Bain consultant and tech executive. She helps leaders—from startups to Fortune 50s—drive sustained change through mindset shifts and practical skill-building. As a global Radical Candor coach, she's led 200+ workshops empowering clear, kind communication. Her Communicating Change framework equips leaders to navigate challenging conversations with empathy and impact. Who's your ideal client and what's the biggest challenge they face? What are the common mistakes people make when trying to solve that problem? What is one valuable free action that our audience can implement that will help with that issue? What is one valuable free resource that you can direct people to that will help with that issue? What's the one question I should have asked you that would be of great value to our audience? When was the last time you experienced Goosebumps with your family and why? Radical Condor Get in touch with Farrah: Website, LinkedIn Stakeholder Confidence Focus Turn board skepticism into enthusiastic alignment with the KAIROS assessment system. Book your 30-minute KAIROS Strategic Assessment (€147) and receive frameworks that build unwavering stakeholder trust in your strategic timing. Only 5 spots available this week. http://strategy.uwedockhorn.com/

Common Man Hour 1 --Wheel of Topics --Peek at the Purple --Oliver Contract --M-V-Phee --Acquire Jaire? --Radical Candor

Sebastian Barrios was the longtime head of product and engineering at Mercado Libre, the largest company in Latin America—valued at over $100 billion and home to more than 100,000 employees. There, he led a team of more than 18,000 engineers across 18 countries and oversaw an astonishing 30,000 code deployments a day. Before Mercado Libre, he founded multiple startups, including a ridesharing company that competed directly with Uber in Latin America. And at just 17, he got a personal phone call from Steve Jobs asking him to take his app off the App Store. Today, Sebastian is the SVP of Engineering at Roblox.What you'll learn:• Why Mercado Libre operates with 95% fewer PMs than typical tech companies (and how it actually works)• How to maintain product quality with 30,000 daily deployments and distributed ownership• The weekly email system Sebastian uses to maintain alignment with leadership• How to build a culture of radical candor and direct feedback in a traditionally hierarchical region• The counterintuitive approach to product reviews that keeps 18,000 engineers aligned• How to evaluate hype cycles (crypto, AI) pragmatically while staying innovative—Brought to you by:Merge—A single API to add hundreds of integrations into your appVanta—Automate compliance. Simplify securityLinkedIn Ads—Reach professionals and drive results for your business—Where to find Sebastian Barrios:• LinkedIn: https://www.linkedin.com/in/zebas/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Sebastian Barrios and Mercado Libre(05:03) Mercado Libre's scale and unique ways of operating(14:48) AI's impact on operations(19:19) Empowering teams and reducing fear of failure(34:20) The importance of radical candor(38:26) Weekly updates(41:03) Avoiding hype cycles(44:24) When Steve Jobs personally called 17-year-old Sebastian(49:00) Building successful app businesses(55:33) Unique personal habits(01:04:00) Raising independent children(01:07:15) Lightning round and final thoughts—Referenced:• Mercado Libre: https://www.mercadolibre.com/• Claude: https://claude.ai/• Salesforce: https://www.salesforce.com/• Nvidia: https://www.nvidia.com/• TikTok: https://www.tiktok.com/• Adobe: https://www.adobe.com/• Uber: https://www.uber.com/• OpenAI: https://openai.com/• Marcos Galperin on LinkedIn: https://www.linkedin.com/in/marcosgalperin/• Cursor: https://www.cursor.com/• Windsurf: https://windsurf.com/• Which companies produce the best product managers: https://www.lennysnewsletter.com/p/which-companies-produce-the-best• Which companies accelerate PM careers most: https://www.lennysnewsletter.com/p/which-companies-accelerate-your-pm• How Revolut trains world-class product managers: The “local CEO” model, raw intellect over experience, and a cultural obsession with building wow products | Dmitry Zlokazov (Head of Product): https://www.lennysnewsletter.com/p/how-revolut-trains-world-class-product-managers• Intercom: https://www.intercom.com/• Atlassian: https://www.atlassian.com/• Radical Candor: From theory to practice with author Kim Scott: https://www.lennysnewsletter.com/p/radical-candor-from-theory-to-practice• Managing up: https://www.lennysnewsletter.com/p/managing-up• Steve Jobs: https://en.wikipedia.org/wiki/Steve_Jobs• Tobi Lütke's leadership playbook: Playing infinite games, operating from first principles, and maximizing human potential (founder and CEO of Shopify): https://www.lennysnewsletter.com/p/tobi-lutkes-leadership-playbook• Everything Everywhere All at Once: https://www.imdb.com/title/tt6710474/• Dune on Max: https://www.max.com/movies/dune/e7dc7b3a-a494-4ef1-8107-f4308aa6bbf7• Bluey on Disney+: https://www.disneyplus.com/browse/entity-fa6973b9-e7cf-49fb-81a2-d4908e4bf694• Mentava: https://www.mentava.com/• Matt Bateman's website: https://mattbateman.xyz/• Beast Academy: https://beastacademy.com/• David protein bars: https://davidprotein.com/• Marc Andreessen on X: https://x.com/pmarca• Tatami mats: https://en.wikipedia.org/wiki/Tatami—Recommended books:• Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity: https://www.amazon.com/Radical-Candor-Kick-Ass-Without-Humanity/dp/1250103509• High Output Management: https://www.amazon.com/High-Output-Management-Andrew-Grove/dp/0679762884/• The Odyssey: https://www.amazon.com/Odyssey-Homer/dp/0140268863• The Dream Machine: https://www.amazon.com/Dream-Machine-M-Mitchell-Waldrop/dp/1732265119/• Dune: https://www.amazon.com/Dune-Chronicles-Book-1/dp/0441013597/—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.lennysnewsletter.com/subscribe

In another in our series of podcasts about other podcasts, Ari and Chris share their thoughts on a recent episode of the Radical Candor podcast with Kim Scott, featuring their guest Stephanie Chung. Chris recently started reading her book "Ally Leadership: How to Lead People Who Are Not Like You," which gets a great overview in the podcast, and gives us a chance to talk about the importance of curiosity, professionalism, "assuming good intentions," admitting your ignorance, and ways that we can all be better humans to each other. If you have a shout-out you'd like us to share, a question or a topic you'd like us to discuss, or a suggestion for a guest we should have on the show, let us know at podcast@naturalencounters.com! References in the show:The Radical Candor Podcast: Leading Through Chaos with Stephanie ChungAlly Leadership: How To Lead People Who Are Not Like You

We're celebrating Pride Month, and to kick us off, Amy and Brandi get real about the unfiltered, often uncomfortable truth of being LGBTQ+ in the workplace—where invisibility can feel safer than honesty, and “inclusion” doesn't always include you. In this 'best of' episode, they unpack the messy layers of LGBTQ+ identity at work—from pronoun politics and people-pleasing to being “the only one” in the room. If you've ever felt unseen at work—or want to ensure your team doesn't have to—this one's for you. Showing up matters more than getting it perfect. Get all of the show notes at ⁠⁠⁠⁠RadicalCandor.com/podcast⁠⁠⁠⁠. Episode Links: Transcript Radically Candid Pride: Coming Out at Work Coming Out – Human Rights Campaign 7 Myths About Coming Out at Work Coming Out at Work Pride Month Shows Employers Have a Long Way to Go Supporting LGBTQ+ Workers' Mental Health Beyond rainbow washing: Supporting LGBTQ+ at work and beyond How to support the LGBTQ+ community at work and beyond What Not To Say to Someone Who Has Come Out As Bisexual Coming out at work: transgender scientists share their stories Nearly half of LGBTQ employees in the US think being “out” at work is a bad career move Why Bisexual Adults Report Higher Rates of Mental Distress – The New York Times The 10 Most Groundbreaking Bisexual Characters of All Time Your Guide to the Best Online LGBTQ+ Counseling Options in 2023 Read the ‘Yep, I'm Gay' Ellen DeGeneres Interview From 1997 Attitude: As Bisexual Awareness Week approaches, four bisexuals tell us if they feel accepted in 2023 Connect: ⁠⁠⁠⁠Website⁠⁠⁠⁠ ⁠⁠⁠⁠Instagram⁠⁠⁠⁠ ⁠⁠⁠⁠TikTok⁠⁠⁠⁠ ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠ ⁠⁠⁠⁠YouTube⁠⁠⁠⁠ ⁠⁠⁠Bluesky⁠⁠⁠ Chapters: (00:00:00) Introduction Kim and Amy introduce the episode focusing on coming out at work.  (00:01:42) Why Representation Matters Statistics on workplace discrimination faced by LGBTQ+ employees. (00:05:22) Pronouns, Labels & Personal Identity The limiting nature of pronouns and labelling oneself. (00:09:52) Living a Double Life Dating secretly and the sense of being "othered" in mainstream culture.  (00:13:06) The Limited Supply The isolation created by the absence of a visible queer community. (00:17:37) The Spiritual Journey & Other Closets How the act of coming out led to a deeper exploration of spirituality. (00:19:37) The Cost of Hiding at Work The emotional and psychological toll of being closeted in the workplace. (00:21:04) Finally Coming Out at Work The slow, iterative process of coming out and how Radical Candor helped. (00:23:21) The Bisexual Experience at Work The unique stigmas bisexuals face within and outside LGBTQ+ spaces. (00:28:15) Words, Labels & Inner Homophobia The complexity of identity labels and how internalized bias can shape them. (00:32:37) The Power of Representation in Media The importance of media characters who normalize LGBTQ+. (00:36:26) Inclusion & the Privilege of Presentation Soliciting inclusive feedback and how privilege shapes perceptions. (00:40:21) Hair as Identity & Microaggressions A painful but powerful story about being judged for appearances.  (00:43:40) Being the Only One in the Room The exhaustion of being the sole representative of marginalized identities. (00:46:30) Making Mistakes & Owning Them The role of feedback and straight allies in creating inclusive spaces. (00:49:43) What Allies Can Do A story about support when encountering a homophobic comment.  (00:52:03) Setting Boundaries The importance of respecting privacy and rejecting invasive curiosity (00:54:29) Radical Candor Tips Key takeaways on supporting LGBTQ+ colleagues (00:58:12) Conclusion Learn more about your ad choices. Visit megaphone.fm/adchoices

Most founders add layers to gain control. Reed Hastings built an empire by removing them. This episode unpacks No Rules Rules—the leadership playbook behind Netflix's rise from a DVD mail service to a global entertainment powerhouse. Co-authored by founder Reed Hastings and INSEAD professor Erin Meyer, the book reveals how to scale not through policy, but through trust, talent density, and extreme transparency. But this isn't just about Netflix. It's about you—if you're building or investing in companies between Series A and IPO, where culture either compounds performance or quietly kills it. I walk you through 7 operational principles that deep-tech teams can apply now—lessons forged in crisis, growth, and reinvention. You'll learn how to sunshine mistakes, pay like a pirate, and lead without becoming a bottleneck. Each principle is translated into coaching prompts, ready to implement this week. Key Takeaways: Culture Outruns Capital: Don't optimize the engine—reinvent the vehicle.Pro Team > Family: Loyalty is earned through excellence, not tenure.Candor Drives Speed: Build feedback loops that fuel progress.Pay Top of Market: Buy peace of mind. Unlock creative flow.Bet Boldly: Seek dissent. Test. Learn. Repeat.Context Beats Control: Share the why. Let them own the how.Transparency = Trust: Open up, even when it's uncomfortable.Timestamps: (00:00) Intro – Why Netflix Scaled Faster by Removing Rules, Not Adding Them (04:30) Who Is Reed Hastings? – From Math Teacher to Global Disruptor (09:13) Book Snapshot – What Makes No Rules Rules a Real Operating System (11:35) Lesson 1: Culture Outruns Capital – How Netflix Survived 4 Disruptions, Blockbuster Didn't Survive One (17:25) Lesson 2: Build a Pro Team, Not a Family – Talent Density Over Loyalty (22:48) Lesson 3: Radical Candor = Speed – The Feedback Model That Fuels Innovation (27:34) Lesson 4: Pay Like a Pirate – Why Netflix Pays Top of Market—No Games, Just Outcomes (32:20) Lesson 5: Bet Bold, Fail Proudly – The 4-Step Innovation Cycle That Keeps Netflix Ahead (39:12) Lesson 6: Lead with Context, Not Control – Scaling Leadership Without Becoming a Bottleneck (43:28) Lesson 7: Transparency Builds Velocity – How Truth-Telling Became Netflix's Superpower (48:15) 7 Key Takeaways – The Culture Playbook Every Growth-Stage Founder Needs (50:15) Personal Reflection – What I Questioned, What I'll Steal, What Gave Me Pause (52:00) Call to Action + What's Next – Support the Show + Tease of the Next Episode Why Listen: Learn how Netflix scaled without micromanagementGet 7 principles that push your org design, talent strategy, and leadership edgeDiscover where you're still playing defense—when your culture should be your offenseUpgrade your leadership thinking with real examples and immediate applicationsFound this useful? Like, share, and follow. Every signal grows the show—and brings in more elite guests ready to share the truths behind high-growth success. Send us a textSupport the showJoin the Podcast Newsletter: Link

This podcastexplores the concept of Radical Candor, based on Kim Scott's 2017 book RadicalCandor: Be a Kick-Ass Boss Without Losing Your Humanity. Drs. Rabalais, Saner& Weingartner discuss how the framework, which balances caring personallyand challenging directly, is essential for effective feedback in medicaleducation. Through examples like Sheryl Sandberg's direct but caring critiqueof Kim Scott, the conversation illustrates how honest feedback, when groundedin genuine concern, fosters professional growth. They examine why many facultydefault to “ruinous empathy” by avoiding uncomfortable conversations, and howthat can hinder trainee development. The podcast emphasizes creating a feedbackculture built on trust, vulnerability, and clarity, and encourages listeners topractice radical candor in their own environments. RadicalCandor by Kim Scott Do you havecomments or questions about Faculty Feed? Contact us at FacFeed@louisville.edu. We lookforward to hearing from you.

Digible is giving away a fully managed 12-month digital marketing package for one multifamily property.Apply now: https://content.digible.com/100k-lease-stakesWhat does it take to build truly effective vendor partnerships in multifamily real estate?In this episode, Michelle Smith, VP of Digital Strategy at Willow Bridge Property Company, takes us behind the scenes of how she's scaled trust-based partnerships with marketing agencies and vendors across the country. From radical candor and clear KPIs to navigating acquisitions and managing owner expectations - Michelle breaks down how communication, transparency, and alignment are the real drivers of performance.Whether you're a property manager, agency partner, or operator, this episode is packed with insights on how to streamline operations, scale with confidence, and get better results from your vendor relationships.Watch now for a real-world look into multifamily marketing, digital strategy, and what it means to be a true partner in today's landscape.Digible:⁠ https://digible.com/Fiona: ⁠⁠⁠https://www.myfiona.com/Leave a Spotify Review: ⁠⁠⁠https://spoti.fi/3LfoEdU⁠⁠⁠Leave an Apple Review: ⁠⁠⁠https://apple.co/3AA2zRj⁠⁠(00:00) Introducing to Michelle Smith (01:34) The Foundations of a Strong Vendor Partnership  (08:40) How to Prepare Vendors for Growth and Scaling  (13:31) Evolving the Relationship at Director Level  (18:39) Involving Vendors in New Business and Pitches  (24:18) Streamlining Communication at the Corporate Level  (30:36) Aligning Stakeholders and Managing Owner Expectations  (33:44) Setting KPIs and Performance Benchmarks That Work  (39:26) When to Be Flexible and When to Say No  (43:09) Radical Candor and Real Partnerships

Leadership sounds empowering—until you're navigating chaos, clunky systems, and a team giving you major side-eye. Amy and Kim talk with Stephanie Chung—trailblazing exec, leadership strategist, and accidental trust-builder—about the messy reality of stepping into high-stakes roles. Stephanie gets candid about what it's really like to walk into a company mid-crisis, how to lead teams that don't look, think, or operate like you, and why asking the right questions beats having all the answers. From decoding broken sales processes to building authentic relationships, her approach blends Radical Candor with radical curiosity. Her book Ally Leadership isn't just a guide—it's a wake-up call for anyone ready to lead with heart, backbone, and an open mind. If you've ever doubted your instincts or feared saying the wrong thing, this episode is your invitation to lead anyway—and lead better. Get all of the show notes at ⁠⁠⁠RadicalCandor.com/podcast⁠⁠⁠. Episode Links: Transcript Stephanie Chung and Associates, Inc. | LinkedIn Stephanie Chung The Radical Candor Guide to Leading Through Uncertainty Ally Leadership: How to Lead People Who Are Not Like You Connect: ⁠⁠⁠Website⁠⁠⁠ ⁠⁠⁠Instagram⁠⁠⁠ ⁠⁠⁠TikTok⁠⁠⁠ ⁠⁠⁠LinkedIn⁠⁠⁠ ⁠⁠⁠YouTube⁠⁠⁠ ⁠⁠Bluesky⁠⁠ Chapters: (00:00:00) Introduction Kim and Amy introduce leadership expert Stephanie Chung. (00:01:31) Leading Through Change: Where to Start  The process of evaluating and addressing organizational challenges. (00:05:43) Diagnosing Sales Challenges  How process inefficiencies—not people—often hinder sales teams. (00:07:21) Building Trust as a New Leader  Strategies for establishing trust with new teams from day one. (00:10:07) Transforming JetSuite: From Commodity to Luxury Lessons from leading cultural and brand transformation. (00:11:46) Feedback & Self-Awareness in Leadership  The importance of vulnerability and inviting radical feedback. (00:17:50) Ally Leadership & Generational Diversity  Why curiosity is key to leading across generations and identities. (00:24:20) Being an Underrepresented Leader  Navigating workplace bias and building allyship in leadership. (00:30:11) Courageous Leadership & Using Your Voice  The importance of speaking up and building leadership muscle early. (00:33:27) Neuroscience of Bias & Rewiring the Brain  How to overcome in-group bias through exposure and curiosity. (00:38:13) Asking Questions to Build Trust Using questions to uncover personal connections and build rapport. (00:40:26) Listening to Understand, Not to Respond  Tactics for active, empathetic, and observant listening. (00:43:07) Where to Find Stephanie Leadership legacy, travel tips, and connecting with Stephanie. (00:47:08) Conclusion Learn more about your ad choices. Visit megaphone.fm/adchoices

Think LinkedIn is the place to reach technical buyers?Auvik CMO Susanne Rodriguez breaks down how her team built an insanely effective Reddit and Facebook strategy — yes, Facebook — to reach IT pros who dodge sales emails like it's their job (because it is).We're talking memes that convert, subreddits that slap, and how to avoid getting flamed by Reddit mods who smell B2B fluff from a mile away. You'll also hear how Auvik got dragged for a meme, owned it publicly, and came out stronger — a.k.a. how to market like a human.If you've ever uttered the words “we need more MQLs” while ignoring your company's meme game… this one's for you.

The success of high-performing teams hinges on trust and transparency, yet many organizations struggle to foster open, honest communication. How can teams overcome these barriers and create a culture where the truth thrives?Join Robert Newman, Senior Lecturer and Executive Director of the Master in Engineering Management Program, as he explores actionable strategies for integrating truth telling into your team's culture. This session will cover key insights on building psychological safety, overcoming barriers to honesty, and using proven frameworks like radical candor and nonviolent communication to foster collaboration and accountability. Discover how embracing the truth can drive innovation, strengthen relationships, and create resilient, high-functioning teams.Why telling the truth matters: How honesty builds trust, boosts collaboration, and enhances team performanceCommon barriers to truth telling: Understanding fears, biases, and organizational obstacles that can hinder open communicationPsychological safety and engagement: How creating a safe space for honesty improves team dynamics and aligns with Gallup's G12 performance factorsProven truth-telling techniques: Practical frameworks like radical candor, nonviolent communication, and the truth-telling spectrumHow to deliver truth without harm: Strategies for balancing honesty with empathy to strengthen relationships and avoid conflictThe link between honesty and accountability: How transparency drives measurable success, improves engagement, and leads to higher team and company performance Follow eCornell on Facebook, Instagram, LinkedIn, TikTok, and X.

James Hatfield explores his incredible journey from running a house painting business to becoming a pivotal figure in technology and product innovation. James shares insights on the importance of radical candor, data obsession, and the challenges of transitioning skills across starkly different industries.▬▬▬▬▬ Resources ▬▬▬▬▬James Hatfield: https://www.linkedin.com/in/james-hatfield/Branden Sewell: https://www.linkedin.com/in/brandensewell/Live Switch: https://www.liveswitch.com/Cruden Bay Golf Club: https://crudenbaygolfclub.co.uk/Radical Candor: https://www.radicalcandor.com/Principles by Ray Dalio: https://www.principles.com/Never Split The Difference by Chris Voss: https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805Okinawa Karate: https://ageshiojapan.com/okinawa_karate/styles-of-okinawan-karateOff The Ladder Contractor: https://open.spotify.com/show/3jbERR16vQ0073zSNTk8lr?si=372a415975d54ccbInstagram: https://www.instagram.com/cacklemedia/TikTok: https://www.tiktok.com/@cacklemediaX: https://x.com/CackleMediaLLCYouTube: https://www.youtube.com/@CackleMediaLinkedIn: https://www.linkedin.com/company/cacklemedia/Support the pod when signing up for Descript / SquadCast: https://get.descript.com/transferableskill▬▬▬▬▬ Timestamps ▬▬▬▬▬00:00 Introduction to Transferable Skills00:19 The Concept of Transferable Skills01:04 Radical Candor in the Workplace01:32 The Power of Humility and Feedback02:10 James Hatfield's Career Journey13:29 The Importance of Knowing Your Numbers16:07 Data Obsession and Business Growth17:56 From Home Services to Financial Technology20:43 Innovating in the Clinical Sector22:34 Aha Moment: The Birth of a New Idea23:08 Exploring Practical Applications24:16 Revolutionizing Business Operations26:48 Balancing Focus and Curiosity29:30 The Power of Networking36:27 Soft Data vs. Hard Data41:22 Concluding Thoughts and Reflections

On this Best of episode of the Radical Candor podcast, Kim, Jason and Amy discuss how the fundamental attribution error makes us more likely to use personality attributes to explain someone else's behavior rather than considering our own behavior or situational factors that were probably the real cause of the behavior. This is where the “not about personality” part of Radical Candor comes into play. Plus, Jason shares a hilarious (and painfully relatable) story about the “evil little translator” in his head that used to turn even well-meaning feedback into:

➡️ Join 321,000 people who read my free weekly newsletter: https://newsletter.scottdclary.com➡️ Like The Podcast? Leave A Rating: https://ratethispodcast.com/successstoryJonathan Campau is a luxury hospitality pioneer who transformed a bold vision into a $700M real estate empire by exclusively serving the world's top 1%. As the mastermind behind some of the most sought-after high-end properties, Jonathan has redefined what it means to deliver unforgettable experiences to ultra-high-net-worth clients. With decades of entrepreneurial grit, innovative deal-making, and an unwavering commitment to excellence, he has become a trusted name in luxury real estate and hospitality. Jonathan's story is a masterclass in scaling elite service into an enduring, global portfolio.➡️ Show Linkshttps://www.instagram.com/luxuri.ceo/https://www.linkedin.com/in/jonathancampau/ ➡️ Podcast SponsorsHubspot - https://hubspot.com/ Vanta - https://www.vanta.com/scott Federated Computer - https://www.federated.computer Lingoda - https://try.lingoda.com/success_sprintCornbread Hemp - https://cornbreadhemp.com/success (Code: Success)FreshBooks - https://www.freshbooks.com/pricing-offer/ Quince - https://quince.com/success Northwest Registered Agent - https://www.northwestregisteredagent.com/success Prolon - https://prolonlife.com/clary Stash - https://get.stash.com/successstory NetSuite — https://netsuite.com/scottclary/ Indeed - https://indeed.com/clary➡️ Talking Points00:00 - Intro01:37 - What Jonathan Does02:34 - Jonathan's Origin Story05:00 - Why Real Estate?09:21 - Why Isn't Everyone Doing This?12:30 - Finding Rent-to-Own Owners20:21 - Jonathan's Real Estate Advice24:25 - Jumping into Luxury Real Estate29:20 - Sponsor Break32:29 - Mastering Rent-to-Own Deals41:50 - Never Cross-Collateralize47:50 - What Jonathan Wants to Improve59:07 - Sponsor Break1:01:19 - Wild Career Stories1:17:23 - Jonathan's 2025 Business Size1:13:56 - Advice to His Younger Self1:18:35 - Jonathan's Biggest Risk1:22:22 - Radical Candor in Deals1:24:07 - A Tough Lesson Learned1:27:47 - Sacrifices & Work-Life Balance1:33:08 - Defining Success1:34:52 - One Lesson for His KidsSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Join Jack Chambers-Ward for a conversation with Greg Finn, co-founder of Cypress North and co-host of ⁨the fantastic Marketing O-Clock and It's New podcasts.The lads discuss what the next five years will look like for PPC Google Ads, SEO, and digital marketing. Greg shares insights on the evolving landscape of AI in search, the growing integration of ads, and the importance of adapting to new trends and technologies. Jack and Greg also discuss how digital marketers should break out of niche silos and pay attention to the broader changes in the industry.We also learn how much Greg loves revenge.Spoiler: It's a lot.Links to follow Greg:

Are you the cool boss that everyone loves, but no one respects? Join Kim and Jason as they address a pressing question from a production supervisor struggling with their team's lack of accountability. Learn the importance of sharing personal stories, soliciting feedback, and giving timely criticism, all while remembering that accountability is an act of kindness.  If you're struggling with setting boundaries and holding people accountable, we've got your back. Get all of the show notes at ⁠RadicalCandor.com/podcast⁠. Episode Links: ⁠Transcript⁠ Why Being a “Cool Boss” Backfires — And What to Do Instead ⁠Stuck In a Ruinous Empathy Rut 5 | 11 Navigating Workplace Tensions: Stuck Between Ruinous Empathy and Obnoxious Aggression Managing Resistance: How to Reset Expectations With Challenging Direct Reports Connect: ⁠Website⁠ ⁠Instagram⁠ ⁠TikTok⁠ ⁠LinkedIn⁠ ⁠YouTube⁠ Bluesky Chapters: (00:00:00) Introduction Kim and Jason introduce a listener's question from a self-described “too nice” boss. (00:01:23) The Difference Between Nice and Kind The distinction between being "nice" and being "kind" in leadership. (00:03:13) Holding People Accountable How accountability is a core leadership skill, not an act of cruelty. (00:06:33) The Cost of Avoiding Accountability Why Leadership requires addressing difficult behaviors early. (00:11:39) Two Kinds of Respect: Earned vs. Given The two definitions of respect and how managers can earn it. (00:14:45) Emotional Labor of Leadership How management is giving more than you get—by design. (00:19:16) Confusing Strictness with Respect Challenging the misconception that punishment creates respect. (00:23:45) Holding Yourself Accountable Using vulnerability to open a dialogue and reset expectations. (00:25:44) Share Your Radical Candor Story Sharing personal stories to introduce a cultural reset. (00:28:27) Create a Shared Culture and Vocabulary Advice on resetting workplace culture and team alignment. (00:32:26) Radical Candor Tips Actionable steps for building a culture of Radical Candor. (00:33:24) Conclusion Learn more about your ad choices. Visit megaphone.fm/adchoices

What does it take to build stronger teams and more effective leaders? For Ken Bogard and Grace Gavin, it begins with a commitment to honesty. Laurie Barkman sits down with Ken and Grace—co-founders of Know Honesty and authors of the new book by the same name—for a compelling conversation about the role of open communication in business success. Dedicated to enhancing professional lives and simplifying leadership, Ken and Grace are leading a transformative movement that empowers individuals and organizations to close communication gaps, foster collaboration, and achieve meaningful goals.

In Episode 53, Tamara Kocharova welcomes Viktor Lindblom, Vice President of Global Learning & Development, whose strategies have transformed businesses from New York to Amsterdam.Dive into a masterclass on bridging the gap between L&D and business impact. Viktor reveals how he shifted from fixing internet connections in the early 2000s to designing learning ecosystems that drive revenue—and why traditional metrics like NPS scores often miss the mark.You'll Discover, why problem-solving beats “check-the-box” training— and how to align L&D with real business KPIs (like sales ramp-up time). You'll get culture hacks: How his “Radical Candor” training sparked a feedback revolution across continents.Whether you're an L&D leader, a people strategist, or a future-focused executive, this episode will challenge you to rethink how learning drives growth.If you believe L&D should solve puzzles — not just deliver courses — hit play now!Follow Tamara Kocharova, the podcast host and CEO at Lanes AI, on LinkedIn: linkedin.com/in/tkocharova Book a meeting to learn more about Lanes AI: lanes.ai/demo?utm_campaign=podcast-53-episode Listen all Episodes of LPTP podcast: podcasts.apple.com/us/podcast/lptl-love-people-technology-learning/id1736176315 Follow Tamara Kocharova, the podcast host and CEO at Lanes AI on LinkedIn to stay tuned for future episodes: linkedin.com/in/tkocharovaBook a meeting to learn more about Lanes AI: lanes.ai/demo

In this episode, Ash and Dusty explore the complex relationship between honesty, communication, and neurodivergence, especially within the ADHD community. They discuss how people with ADHD often struggle with communication due to impulsivity and a strong sense of justice, which can manifest as bluntness or oversharing. Through personal examples and coaching experiences, they highlight how honesty can sometimes cause misunderstandings or hurt feelings but also recognize its value as a strength when applied with empathy and context. The concept of "radical candor" is introduced as a balanced approach to providing direct feedback grounded in care and respect, which can be particularly helpful in professional and personal settings. The hosts also touch on the emotional challenges faced by those with ADHD, including rejection sensitivity and difficulty masking emotions, which affect how honesty is received and expressed. They emphasize the importance of positive feedback and praise for people with ADHD to provide necessary context for growth and self-understanding. Ash and Dusty encourage listeners to identify where they prefer directness in their relationships and advocate for honest communication that respects emotional boundaries. The episode closes with a promise to continue this deep dive into communication in future episodes, recognizing its critical role in navigating neurodivergent experiences. Episode links + resources: Join the Community | Become a Patron Our Process: Understand, Own, Translate. About Asher and Dusty For more of the Translating ADHD podcast: Episode Transcripts: visit TranslatingADHD.com and click on the episode Follow us on Twitter: @TranslatingADHD Visit the Website: TranslatingADHD.com

From malfunctioning WiFi to epic commutes and offices mysteriously out of toilet paper, the “return to office” era is serving up workplace absurdity on a silver platter. Jason and Amy blow past the corporate spin and get Radically Candid about the “back to the office” push: why it's often more about control than collaboration, how companies overlook basic human needs, and the ways these policies can quietly erode trust, productivity, and psychological safety. From generational gripes to the myth that face time means innovation, they call out the real reasons so many leaders want butts in seats—and why those reasons rarely hold up. Who's actually benefiting from all this office hoopla? Because at Radical Candor, we believe real leadership means listening, adapting, and making work suck a whole lot less—even if it means challenging the status quo. Get all of the show notes at RadicalCandor.com/podcast. Episode Links: Transcript Cockroaches And Working In A Closet: Inside Trump's Return-To-Office Order | Reuters No Toilet Paper And No Privacy: Returning To The Office, Federal Workers Walk Into Chaos | The New York Times Return To Office. Not Sure What To Do, A Bit Stressed. : R/Fednews What Happened At Your Org After They Implemented Their Return To Work Policy? : R/Jobs The Official List Of Every Company's Back-To-Office Strategy | Hubble Federal Workers Ordered Back To Office Find Shortages Of Desks, Wi-Fi And Toilet Paper Does Returning To The Office Support Your Company's Strategy? | HBR How To Get Return To Office Right | McKinsey RTO Mandate Trends In 2025: Why Forcing Employees Back To The Office Hurts Business | Hub Staff New Research Suggests Remote Jobs Are Best For Company's Bottom Line | Forbes The Strength Of Weak Ties | Stanford Report Connect: Website Instagram TikTok LinkedIn YouTube Chapters: (00:00:00) Introduction Jason and Amy introduce the episode's topic on return to office trends. (00:01:28) The Radical Candor Remote Philosophy Why the company is remote-first and the downsides of in-person work. (00:06:41) Office Productivity & Innovation Whether productivity and innovation improve when in office.  (00:10:27) Navigating Unwanted Change Advice for employees facing unwanted return-to-office changes. (00:16:13) Should You Stay or Should You Go? Evaluating if you should start job hunting or try to adapt to the new reality. (00:19:17) Burnout, Hybrid, and Hidden Costs Research on burnout and the importance of workplace social connections. (00:24:19) The Cost of Constant Interruptions Challenges with distractions and productivity in office environments. (00:30:22) Generational and Gender Gaps Differences in RTO satisfaction in different demographics. (00:32:07) Having Effective RTO Conversations Advocating for your needs and establishing new office processes. (00:35:29) Radical Candor Tips Tips for employees and managers navigating return-to-office mandates. (00:39:48) Conclusion Learn more about your ad choices. Visit megaphone.fm/adchoices

From Legal Eagle to Culture Champion: The Planet Group's HR Revolution In this lively episode, Dave Hennessy chats with Marni Helfand about her fascinating journey from courtroom litigator (inspired by her dad's dinner table practice arguments!) to leading both legal and HR at Planet Group. WHAT YOU'LL DISCOVER: - How Planet Group placed a staggering 80,000 people in jobs while expanding globally - The secret sauce behind their "One Planet" culture integration (hint: they let everyone BUT executives lead it!) - Why Gen Z wants feedback every two weeks while Boomers clutch their annual reviews - Marni's love for Kim Scott's Radical Candor approach to leadership: "compassion = empathy + action" - The "career lattice" that lets people zigzag between departments based on passion Perfect for HR leaders navigating acquisition integration, generational workplace dynamics, and the tricky balance between legal compliance and people-first strategies.

Welcome back to The Profit Lifestyle for Fitness Entrepreneurs with your hosts, Scott Carpenter and Andy Boimila!In this episode, Scott and Andy dive into their personal libraries and reveal the 10 most impactful books that shaped their business success, leadership skills, personal growth—and even how they view money, marketing, and life itself.

“We want to foster a culture where we're open, honest, transparent, and people can grow.When you're given the chance to express what you want/think, as well as know how you contribute, it creates this magical little atmosphere (aka workplace culture).”Today's Leading Through Crisis episode is all about building an inclusive culture.Rosi Bremec, COO of Game Lounge, talks to us about:- Balancing core business functions with innovative ideas and experimentation- Data-based decision making- Human connection and talent retention- Building an incredible company culture, even with fully remote employees and team"The more we can create environments where people can thrive, the more we'll see thriving in the workplace–where people are feeling, doing, and being their best."Join us for an incredible story and some great strategies you can employ today!—Rosi Bremec is the COO of Game Lounge, an innovative iGaming affiliate company. Known for her inclusive and performance-driven leadership, Rosi fosters a collaborative work culture that supports both personal and professional growth. She prioritises employee wellbeing and flexibility, ensuring her teams are motivated and aligned with the company's goals. Rosi has successfully implemented data-driven strategies to connect data with purpose and improve focus. She champions gender equality, parental equality, and remote work equality, creating a balanced, inclusive environment. Her progressive approach is helping to redefine leadership in the tech industry, emphasising the importance of employee satisfaction and purpose-driven success.Learn more about Game Lounge at gamelounge.com and/or connect with Rosi on LinkedIn (linkedin.com/in/rosibremec) or Instagram (instagram.com/rosi.bremec).

Cut through workplace red tape—without burning bridges. Ever feel like getting anything done at work means running a marathon through molasses? You're not alone. In this episode, Amy and Jason go full throttle on the soul-sucking systems that slow teams down and wear people out. Sparked by a listener stuck in a tangle of outdated processes, they unpack how well-meaning rules morph into momentum killers—and what to do when speaking up feels like you're just making it worse. With a blend of straight talk, lived experience, and a whole lot of Radical Candor, they offer a new playbook: lead with curiosity, advocate with clarity, and stop waiting for permission to fix what's broken. This one's for anyone who's tired of navigating systems built to say "no" when the work is begging for a "hell yes." Get all of the show notes at RadicalCandor.com/podcast. Episode Links: Transcript Aman Kochar Change Enabler | Radical Candor Podcast 7 | 9 Get Shit Done Step 4 — Push Decisions Into the Facts 4 | 10 How to Practice Radical Candor With Your Boss 3 | 9 How To Give Candid Feedback With the Radical Candor CORE Method Connect: Website Instagram TikTok LinkedIn YouTube Chapters:(00:00:00) IntroductionJason and Amy introduce a listener's question about streamlining approval processes.(00:01:36) When Process Becomes a Trust KillerHow approval bottlenecks erode trust and lead to burnout.(00:02:46) Approvals That Make SenseDifferentiating between meaningful and meaningless approvals.(00:06:10) The Inertia of BureaucracyWhy process isn't evil—but rarely gets reexamined when it should.(00:07:50) Communicating Up Without EscalatingHow to discuss change without putting managers on the defensive.(00:13:22) What Problem Is the Process Solving?A practical script for questioning approval thresholds constructively.(00:15:45) Software Purchase SagaA story about approvals that made no one's life better.(00:20:19) Getting Specific vs. Talking in PatternsWhy it's better to present one example rather than broad frustration.(00:26:01) Role Play: The Rental Car ScenarioHow to challenge a flawed process without triggering a shutdown.(00:34:38) Finding a Third WayCreating solutions that meet both employee and organizational goals.(00:37:45) Radical Candor TipsTips to help you navigate bureaucracy with clarity, care, and results.(00:43:34) Conclusion Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of Leader Chat, Jeff continues the 2nd half of his insightful discussion with Jason Rosoff on Radical Candor. We dive into the nuances of persuasion vs. manipulation, the significance of debate, and the importance of soliciting feedback from a leadership perspective. Discover why effective leadership is essential and how to cultivate a culture of honest feedback and growth in educational institutions. This episode is packed with strategies to enhance relationships and performance within your team.

In this episode of Leader Chat, Jeff sits down with Jason Rosoff, CEO and Co-founder of Radical Candor, to discuss the importance of candid feedback in leadership. They explore the key concepts of the book 'Radical Candor' by Kim Scott, including the crucial balance of caring personally while challenging directly. Jason shares insights from his time at Khan Academy and how radical candor can transform educational leadership. This engaging conversation reveals the practical strategies leaders can adopt to foster a culture of open communication and effective teamwork.

What if the key to exceptional leadership isn't commanding authority but leaning into vulnerability? What if the moments you feel most uncertain are the ones that hold the greatest growth opportunities?In this week's episode of Where Brains Meet Beauty, host Jodi Katz delves into these questions with Henry Davis, CEO of Sakara Life, and Debbie Perelman, a partner at InviNext Growth. Together, they explore how leading with radical candor, authenticity, and empathy can ignite team transformation.Debbie opens up about how Kim Scott's Radical Candor changed her perspective on leadership through behavior. Instead of fearing difficult conversations, she learned to approach them with honesty and care. For Henry, navigating leadership with ADHD has further shaped his belief that vulnerability isn't a weakness—it's a superpower. When leaders are transparent about their challenges, they create environments where teams feel empowered to do the same.But what does radical candor look like in practice? For Debbie, it's focusing on recognizing each player's strengths and guiding them toward a collective goal. Henry emphasizes the importance of continuous feedback, creating space for authentic dialogue that drives accountability and growth.Throughout this conversation, the group explored how even small shifts can transform leadership. Jodi introduces the idea of walking meetings—a simple yet powerful change that fosters open dialogue. Both Henry and Debbie swear by the clarity that comes from moving side by side, whether along the Hudson River Greenway or through Prospect Park. There's something about the rhythm of walking that breaks down walls and sparks honest reflection.And it doesn't stop at the workplace. Debbie's advocacy with the Child Mind Institute, inspired by her daughter Maya's journey with anxiety and selective mutism, exemplifies leadership in action. Her commitment to mental health advocacy serves as a reminder that strong leaders don't just drive business results—they champion causes that matter.Mentorship also takes center stage. Henry reflects on the mentors who shaped his path, offering not just guidance but unwavering belief. Debbie emphasizes the responsibility of paying it forward, encouraging today's leaders to nurture the next generation with genuine support and actionable feedback.So, what's the biggest takeaway? True leadership isn't about knowing all the answers. It's about showing up, asking the hard questions, and creating space for others to grow.

Employees crave feedback—96% say they want it! But let's be honest… giving and receiving feedback can be awkward.

When a PIP feels like a setup, how do you handle it without compromising your integrity? Trapped between an HR-driven process that feels like a sham and a direct report who's not meeting expectations? That's a management nightmare. When a boss hands you a struggling employee with the unspoken expectation that you'll “manage them out,” how do you stay honest, maintain trust, and avoid turning into the workplace grim reaper? Kim, Jason, and Amy break down the emotional and ethical toll of Performance Improvement Plans (PIPs), how to navigate them without feeling like a pawn, and why Radical Candor is the only way through. This isn't about sugarcoating or corporate theater—it's about handling tough conversations with clarity, fairness, and a whole lot less BS. Get all of the show notes at RadicalCandor.com/podcast. Episode Links: Transcript The Radical Candor Order of Operations | Radical Candor Managing Challenging Conversations At Work | Radical Candor What Does Managing Out Mean? | Radical Candor Podcast 6 | 6 Performance Improvement Plans | Radical Candor Podcast 5 | 20 The Measurement Problem | Radical Candor Podcast 3 | 7 How To Gauge Your Feedback | Radical Candor Are You 'Helping' or Micromanaging? | Radical Candor Podcast 5 | 2 Is Your Employee In The Wrong Job? Don't Let Ruinous Empathy Ruin Your Team Absentee Management vs. Quiet Firing | Radical Candor Podcast 5 | 3 Website Instagram TikTok LinkedIn Facebook YouTube Chapters:(00:00:00) IntroductionKim, Jason, and Amy introduce a listener's question on handling a PIP with integrity.(00:02:28) Leadership FailuresHow bad management decisions created this unfair situation.(00:06:15) Is This Process Disingenuous?Struggling with feeling inauthentic when following HR's PIP process.(00:09:19) The Emotional Toll of Performance ManagementThe frustrations of the process for both the manager and the direct report.(00:13:51) Communicating Radical Candor During a PIPFraming tough conversations without misleading employees.(00:18:51) Why Informal PIPs ExistThe value of informal PIPs in ensuring fairness.(00:22:17) Responding to Employee PushbackHandling direct reports who challenge the PIP process.(00:28:28) What Can a Manager Legally and Ethically Say?Making difficult conversations feel more human and constructive.(00:32:59) Radical Candor TipsLessons for managing performance issues with Radical Candor.(00:36:05) Pushing Back to the Boss Having a candid conversation about being put in this situation.(00:37:25) Conclusion Learn more about your ad choices. Visit megaphone.fm/adchoices

Avoiding tough conversations? Lean in, speak up, and make them count. Ever find yourself avoiding a tough conversation at work because, well…it's just easier? We get it. But what if leaning into discomfort could actually make things better—for you, your team, and your company? In this episode, Kim and Amy sit down with Amandeep (Aman) Kochar, CEO of Baker & Taylor, to talk about how he uses Radical Candor to break down barriers, build trust, and create a culture where feedback fuels growth instead of fear. Aman gets real about his own struggles—navigating leadership as an underrepresented executive, learning to lead with vulnerability, and shifting from pushing change to making space for it. From leading a 200-year-old company through transformation to rethinking power dynamics in leadership, he lays out why transparency matters, how to handle resistance without backing down, and why the best leaders don't just give feedback—they ask for it. The bottom line? Real change starts with real conversations. Ready to ditch the fear and lead with candor? Let's go. Get all of the show notes at RadicalCandor.com/podcast. Episode Links: Transcript Amandeep Kochar - Baker & Taylor | LinkedIn Baker & Taylor | About Our Leadership Jeet and Fudge Two Years After Buying Baker & Taylor, Aman Kochar Considers Its Mission Connect: Website Instagram TikTok LinkedIn YouTube Chapters: (00:00:00) IntroductionKim and Amy welcome guest Amandeep (Aman) Kochar, CEO of Baker & Taylor.(00:00:58) The Meaning of a NameAman shares how his name reflects identity and leadership.(00:07:23) Leading a 200-Year-Old CompanyThe challenges of driving change in a legacy organization.(00:11:34) From Change Agent to Change EnablerGaining trust, embracing vulnerability, and leading with impact.(00:18:27) Overcoming ResistanceTackling workplace culture shifts and rebuilding trust.(00:24:18) Creating Open CommunicationImplementing town halls and fostering transparency.(00:30:00) Empowering EmployeesStrategies for shifting decision-making power to frontline employees.(00:34:28) Rethinking FeedbackTurning feedback into a tool for growth, not fear.(00:44:16) Repairing RelationshipsOvercoming negative perceptions and fostering collaboration.(00:47:15) Leadership & Self-ReflectionUnlearning cultural conditioning and using self awareness to grow.(00:52:51) Filtering FeedbackSeparating identity from work-related feedback to focus on growth.(00:53:58) Radical Candor TipsLessons on trust, feedback, and fostering change.(01:01:19) Conclusion Learn more about your ad choices. Visit megaphone.fm/adchoices