Podcasts about Teamwork

Learn from experts on treatments for patients with obesity.  The information presented during the podcast reflects solely the opinions of the presenter. The information and materials are not, and are not intended as, a comprehensive source of drug information on this topic. The contents of the podcast have not been reviewed by ASHP, and should neither be interpreted as the official policies of ASHP, nor an endorsement of any product(s), nor should they be considered as a substitute for the professional judgment of the pharmacist or physician.

Can something as simple as kindness really change someone's view of God? Simple acts of love and kindness are how Jesus shows up in people's lives. When someone feels seen, heard, and cared for—especially in their mess or suffering—it softens hearts. It opens a door. That's when people start to wonder, “Why are you doing this?” And we get to say, “Because Jesus loves you.” When we meet people in their suffering with compassion—feeding them, clothing them, praying with them—we're not just meeting physical needs, we're revealing the heart of Jesus. And when people experience that kind of love, they start to believe again that God is real, that He sees them, and that He hasn't forgotten them. In today's episode, I sit down with Mandy Busch and Amanda Pfeiffer to share the incredible story of how their parish community responded after an EF4 tornado struck. Instead of just reacting, they mobilized hundreds—each person using their unique spiritual gifts—to serve with compassion, leadership, and faith. We talk about how discovering and using our charisms—the gifts given by the Holy Spirit—can be a game changer for unity and fruitfulness in mission. When we stop comparing and start collaborating, the Church comes alive. Like a puzzle, every piece matters. And when we come together in love, the result is powerful. [01:14] Revisiting the Tornado Incident [03:46] Immediate Aftermath and Community Response [07:22] Mobilizing Resources and Long-Term Support [09:40] Charisms in Action [12:39] Coordination and Leadership [18:45] Recognition and Reflection [24:17] Witnessing the Holy Spirit at Work [26:35] Street Ministry and Community Impact [30:04] Acts of Mercy and Returning to Faith [34:09] Teamwork and Charisms in Action [42:26] Long-term Effects and Continued Support [44:24] Encouragement for Parish Leaders [49:03] Final Thoughts and Resources Don't forget to check out St. Pat's Elkhorn (https://www.stpatselkhorn.org/), Called and Gifted (https://siena.org/called-gifted), and related episode “Match Your Gifts to Your Mission” (https://equip.archomaha.org/match-your-gifts-to-your-mission-how-charisms-have-the-power-to-change-everything/). For more practical advice and experiences from real people sharing their mission with the world, go to https://equip.archomaha.org/podcast/. A Production of the Archdiocese of Omaha Editor: Taylor Schroll (ForteCatholic.com)

In this episode of The Future of Teamwork, Dane Groeneveld interviews Jamie Woolf, co-founder and CEO of Creativity Partners, to talk about how creativity, play, and a little bit of spaciousness can transform how teams connect and problem-solve.Jamie shares stories from her decades-long career in organizational psychology, including her time shaping Pixar's creative culture, and explains how creative tools like crayons, watercolors, and storytelling are helping even the most buttoned-up teams work better together. Jamie shares how teams can “check in” with each other creatively, how companies like Pixar create a culture of fun and focus, and how leaders can introduce these practices in high-stakes environments without sacrificing productivity. Whether you want a stronger team or are looking to bring more humanity and connection into your workplace, this episode will leave you thinking differently about what makes teams thrive.

In this eye-opening episode of Managing Money Made Easy, I'm joined once again by Business Coach and Leadership expert Caroline Armstrong from Teamworks with Caroline. We're diving into what it really takes to lead with confidence when you're running a small business, managing mates, and dealing with blurred lines at work. Caroline shares practical insights on emotional consistency, internal roadblocks, and why most leadership advice doesn't work for tradies, franchisees, and small biz owners. If you've ever felt stuck between being the “mate” and being “the boss”—this one's for you.

Disclaimer: We are not professionals. This podcast is opinioned based and from life experience. This is for entertainment purposes only. Opinions helped by our guests may not reflect our own. But we love a good conversation.Become a supporter of this podcast: https://www.spreaker.com/podcast/2-be-better--5828421/support.

In episode 142 of the Tow Business Podcast, we explore the dynamics between towing industry owners and employees. We discuss different owner communication styles and their effects on team morale, advocating for operational transparency and accountability. The conversation covers the role of AI in hiring, teamwork in field operations, and the importance of clarity in company policies to prevent miscommunication. We emphasize fostering a positive work environment through effective communication and responsibility, reinforcing professionalism across the board.   0:27  Introduction to Tow Business Podcast 2:01  Seasonal Housekeeping in Towing 5:05  Embracing AI in Employee Reviews 7:53  Enhancing Recruitment with AI 10:57  Importance of Safety Manuals 14:19  Identifying Owner and Employee Types 15:39  Transparency in Ownership 31:04  Cost Awareness in Damage Claims 32:17  Employee Contributions to Company Health 36:24  Punctuality and Professionalism 40:00  Personal Appearance and Cleanliness 42:18  Creating Your Value for Raises 44:26  Teamwork and Support Among Employees 49:46  Enforcing Policies and Procedures 58:32  The Importance of Doing the Right Thing 1:00:40  Conclusion and Call to Action

Phillip Ramsey hosts Jon and Hanna Shiplett of Eden and Gray, as they return to discuss their business journey since 2018. They delve into the evolution of their design and build company, highlighting changes in client types, project scales, and business challenges. With a growing team and higher project demands, they explore the nuances of leadership, maintaining their brand, and managing personal life alongside business growth. This episode provides insights into their dynamic partnership in business and marriage, reflecting on past experiences and future aspirationsTimestamp 0:01 Eden and Gray's Journey from Humble Beginnings to Success 5:30 Evolving Client Niches and Business Growth in Design Build 10:42 Challenges of Leadership and Business Growth 13:37 Growing a Business While Maintaining Brand and Culture 18:14 Rising Costs of Design and Construction Projects Over Time 19:34 Balancing Family Growth and Business Amidst Life's Challenges 22:42 Evolving Business Processes and Client Management in Design Projects 27:56 Challenges and Rewards of Working on Different Home Projects 29:12 Transforming Homes by Adding Character and Structural Changes 30:45 Lessons in Leadership and Growth from Business Challenges 38:31 Balancing Marriage and Business Partnership 40:57 Teamwork and Vision in Building Eden and Gray Interiors

Welcome to the Sustainable Clinical Medicine Podcast! In this special episode, Dr. Sarah Smith joins forces with Dr. Priyanka Venugopal from the Unstoppable Mom Brain Podcast for a deeply insightful conversation all about reclaiming time and creating more sustainable clinical practices. Together, they dive into the real-life struggles physicians face when it comes to finishing work at work—and not letting charting and paperwork spill into precious family time. Dr. Smith shares her own journey of burnout, the “aha” moments that changed her approach forever, and the practical strategies that helped her—and now hundreds of other clinicians—conquer endless documentation and interruptions. This episode is packed with actionable gems, from simple mindset shifts to rethinking workflow, delegation, and team dynamics. Whether you're a physician, a professional working mom, or anyone craving more balance between career and home, this conversation will inspire you to rethink what's possible. Tune in for tangible tips, relatable stories, and a whole lot of encouragement to create those “bucket loads of time” you've been searching for. Here are 3 key takeaways from this episode: Redesign Your Workflow—One Small Step at a Time: Challenging your status quo doesn't require a massive overhaul overnight. Dr. Smith emphasizes starting with one thing you wish were different, then getting curious about how to make that change—whether it's charting as you go or setting clearer boundaries for finishing tasks before heading home. Choose the 'Goat Track' over the 'Superhighway': Our brains crave familiar (often inefficient) routines. Breaking those habits will feel awkward and slower at first, but staying consistent creates more “bucket loads of time”—those open evenings and weekends we all crave. Teamwork and Delegation Create Freedom: Whether you have a team or work solo, look for ways to delegate, systematize, and create assets that make recurring tasks easier. Training others (or even your future self!) means you spend your best energy on what truly requires your expertise. Episode 102: Burn Stress. Lose Weight. Podcast (Formerly the Unstoppable Mom Brain Podcast) In this episode of the Unstoppable Mom Brain Podcast, I have Dr. Sarah Smith sharing her journey from being a rural family physician to becoming an expert in optimizing work-life balance for physicians, particularly focusing on completing tasks efficiently during clinical hours. Dr. Smith's transformation from struggling with work-life balance to finding simplicity and joy in her professional and personal life is inspiring. Through her coaching, she helps physicians reclaim their time, reduce stress, and prioritize their well-being while excelling in their careers. Tune in to this episode to unlock valuable insights and actionable strategies that will empower you to achieve greater balance, joy, and success in your professional and personal life. Sarah Smith is the Charting Coach for Physicians and clinicians and a practicing Rural Family Physician in Alberta. Sarah is the founder of the Charting Champions Program helping more than 150 Physicians in the specific area of getting home with their charting done. She has a passion for reducing burnout and overwhelm resulting from the administrative burden of clinical medicine. Using evidence-based coaching to help Physicians find their most simple solutions within the clinical environments that they work in. Sarah is married to her husband of 21 years and has two sons and lives on her small farm. Evenings and weekends are for enjoying pursuits such as farming, exploring, reading and coaching. -------------- Would you like to view a transcript of this episode? Click here **** Charting Champions is a premiere, lifetime access Physician only program that is helping Physicians get home with today's work done. All the proven tools, support and community you need to create time for your life outside of medicine. Learn more at https://www.chartingcoach.ca **** Enjoying this podcast? Please share it with someone who would benefit. Also, don't forget to hit “follow” so you get all the new episodes as soon as they are released. **** Come hang out with me on Facebook or Instagram. Follow me @chartingcoach to get more practical tools to help you create sustainable clinical medicine in your life. **** Questions? Comments? Want to share how this podcast has helped you? Shoot me an email at admin@reachcareercoaching.ca. I would love to hear from you.

Disclaimer: We are not professionals. This podcast is opinioned based and from life experience. This is for entertainment purposes only. Opinions helped by our guests may not reflect our own. But we love a good conversation.Become a supporter of this podcast: https://www.spreaker.com/podcast/2-be-better--5828421/support.

In this powerhouse episode of Teamwork, a Better Way, we're joined by bestselling author, global speaker, and high-performance expert Ty Bennett, along with his two sons, for a dynamic conversation on what it truly means to redefine team performance in today's world.Ty shares groundbreaking insights from his latest research on leadership, sales, and what separates top performers from the rest. Together, we explore why sustainable success isn't about grinding harder—it's about working smarter, embracing adaptability, and building teams that perform with energy, trust, and clarity.Drawing from his journey as a multimillion-dollar entrepreneur, author, and the founder of the world's largest Ninja Warrior gym, Ty brings a fresh, action-driven perspective on leadership and peak performance. You'll walk away with tangible strategies to elevate your team, sharpen your focus, and lead with purpose—plus some fun stories and real-life lessons from Ty's sons on what it looks like to live and lead with impact.Get ready for an episode that's inspiring, practical, and packed with high-performance wisdom for leaders who are ready to raise the bar—together.

A Hope That Won't Let Go – Hebrews 6 Part 2n this heartfelt episode, Jamie and Jane reflect on Hebrews 6:9–12 and share what the Lord is personally stirring in their hearts. This passage brings encouragement that God sees your work and your love, and calls us to keep moving forward with faith, patience, and perseverance. Whether you're feeling weary or wondering if it matters—this conversation is a reminder that your faithfulness is not forgotten and your hope is anchored in something greater.____________________________________Connect with Jamie:Website: www.jamieklusacek.comInstagram: https://www.instagram.com/jamieklusacekConnect with Jane:Instagram: https://www.instagram.com/janewwilliams____________________________________ Get Jamie's Newest Book:Living Loved: An 8-week Journey to Living Fully Loved

In this episode of the On Track Podcast, President Eric Ritchie sits down with CEO Herb Sargent and newly promoted Vice Presidents/Chief Operating Officers Doug Morrison (North) and Justin Porter (South) to reveal the company's new dual‑COO structure, explain how it supports Sargent's succession plan, and share what “responsible growth” looks like in both New England and the Mid‑Atlantic. The conversation traces Doug's and Justin's 20-plus-year journeys from “glorified laborers” to regional leaders, unpacks why the move strengthens local decision‑making and keeps the ESOP culture front‑and‑center, and offers an inside look at future expansion opportunities. You'll also hear ESOP‑Month excitement: the latest Price-Is-Right question on the Profit Sharing True-Up Bonus!If you liked this week's episode and are interested in becoming an Employee-Owner at Sargent, please visit our careers page on the Sargent website. https://sargent.us/apply/If you have an episode suggestion, please send your idea to:sbennage@sargent.us

Ep. 230: From college football to the floor of the New York Stock Exchange, John Tuttle has always thrived in competitive arenas. Now as President of Acrisure, he leads 19,000 employees in one of the fastest-growing fintech companies on the planet.  Our BONUS RESOURCE for this episode includes Don's favorite quotes from today's episode and a reflection question so you can apply today's insights.  Do you want to write a book? In my new role as Publisher at Forbes Books and with the incredible resources and expertise of their team, we're making it easier than ever to help YOU to tell your story. Send us a message here to get started: https://books.forbes.com/don/  Looking for a speaker for your next event? From more than 30 years of interviewing and studying the greatest winners of all time Don offers these live and virtual presentations built to inspire your team towards personal and professional greatness.  Special thanks to Anthony Dickinson and Guillermo Orellana for making this episode possible.

Discover how to navigate e-commerce outsourcing to streamline operations and scale your business. Siva Balakrishnan, founder and CEO of Vserve with over 20 years of e-commerce outsourcing experience in the US market, shares strategies for brands at different growth stages. Learn how the right partner can help optimize supply chain management, expand to multichannel selling, and improve profitability while navigating today's complex omnichannel marketplace.Topics discussed in this episode: How to boost EBITDA and ad returns as your brand grows. What smart outsourcing looks like at each business stage. How to build a strong supply chain with tech and people. What shifts when moving from single-channel to omnichannel. Why knowing marketplace quirks fuels multichannel growth. How to stay clear and open when working with outsourcers. What makes a mid-market ecom brand ideal for outsourcing. How to pick between retainer and project pricing. What steps to take to start outsourcing with lasting results. Links & Resources Website: https://vservesolution.com/LinkedIn: https://www.linkedin.com/company/vservesolution/posts/LinkedIn: https://www.linkedin.com/in/siva-balakrishnan-38216b1/Facebook: https://www.facebook.com/vservesolution1Get access to more free resources by visiting the show notes athttps://tinyurl.com/2satzjt7SUPPORT OUR SPONSORThis episode is sponsored by Ahrefs — the all-in-one marketing intelligence platform trusted by SEO professionals, content creators, and digital marketers around the world. Whether you're doing keyword research, checking backlinks, or analyzing competitors, Ahrefs gives you the tools to make smarter marketing decisions.

How often do you genuinely listen—picking up not just on what's said, but on what's left unsaid? For many teams, listening is overlooked, even though it shapes how people connect, lead, and adapt to change.In this episode of The Future of Teamwork, Dane Groeneveld speaks with Oscar Trimboli, author of How to Listen and Head of Coaching Faculty at the Marketing Academy. Together, they explore the five levels of listening and how they influence leadership, communication, and organizational alignment—especially in moments of transition.Whether you're guiding a team through change or looking to improve the quality of everyday conversations, this episode offers a practical lens on what it means to really listen.Key Takeaways:00:00 Introduction to the Future of Teamwork Podcast01:35 Meet Oscar Trimboli: The Listening Expert02:19 The Story Behind Oscar's Listening Quest04:20 Decoding Deep Listening Techniques09:09 The Importance of Acknowledging the Past16:10 Five Levels of Listening29:03 Effective Meeting Preparation30:17 The Power of Process Questions31:40 Permission to Interrupt and Self-Correct34:29 Summarizing and Feedback Techniques37:07 AI in Business Communication43:12 Handling Customer Grievances46:30 The Impact of Listening on Teamwork49:15 Call to Action: Improve Your Listening Skills

We often tell women they need more confidence. But what if confidence starts with borrowing someone else's belief in you—until you can find your own?In this solo episode, Stephanie shares a personal story from the provincial basketball championships with her 14-year-old daughter. A moment of nerves turns into a turning point, and the lessons go far beyond the court.You'll hear about how girls—and women—hold themselves back, and how we can push past imposter syndrome, doubt, and fear to take the shot. This one's short, powerful, and perfect to share with a young woman in your life. (Yes, even 11-year-olds will benefit—Stephanie brought hers into the conversation too.)

Disclaimer: We are not professionals. This podcast is opinioned based and from life experience. This is for entertainment purposes only. Opinions helped by our guests may not reflect our own. But we love a good conversation.Become a supporter of this podcast: https://www.spreaker.com/podcast/2-be-better--5828421/support.

Your sales potential could be a lot less about going it alone and more about the power of collaboration. Join Mark Hunter, as we challenge the notion that solo efforts can lead to sustained greatness. In this episode, learn the strategies that transform a good salesperson into a great one. By parking our egos and embracing the wisdom and positivity of others, we set the stage for empowered success. Discover how to foster a culture of empowerment that not only drives personal achievement but also uplifts those around us.  ⭐ Leave us a rating or review on your favorite podcast app. We actually read them!

“This journey didn't begin with fight promotion—it began with the love of the arts, and it continues because of it.”“Mastery is when you're unconsciously competent—your body knows before your mind can think.”“We didn't just build champions—we built humans. And you can feel the difference when they walk into the room.” – Scott CokerWelcome to a very special episode of the Black Belt Podcast. I'm your host, Harinder Singh, and today I'm joined by a true pioneer, visionary, and martial artist—Scott Coker.You may know him as the founder of Strikeforce, the former president of Bellator, or the man who helped shape the careers of some of the greatest fighters in the world. But what sets Scott apart is not just what he built—it's how he built it.At his core, Scott is a martial artist. A student and teacher who carries the legacy of Ernie Reyes, a master of building not just champions, but character. From training in Korea to creating global fight organizations, from discovering legends like Daniel Cormier and Ronda Rousey to launching his latest venture, “Fight Night,” Scott's journey is a masterclass in authenticity, intuition, and martial arts spirit.In this conversation, we dive into:The philosophy behind building warriors from the ground up.The subtle art of talent identification and what it means to feel someone's greatness before the world sees it.The return to grassroots martial arts through “Fight Night” in San Jose.The evolving culture of combat sports—from rings to cages, from Muay Thai to MMA.And most importantly, what it really means to live, breathe, and walk the path of martial arts—on and off the mat.This is more than a conversation. It's a rare glimpse into the heart and mind of someone who's helped shape the evolution of modern martial arts, all while staying deeply rooted in the traditional code of the warrior.

In this conversation, Catherine and Sean discuss the chaotic nature of their lives, particularly during the busy month of May. They delve into the impact of AI on design, highlighting how AI-generated images are becoming increasingly realistic and often mistaken for real-life inspiration. The discussion raises concerns about the disconnect between aesthetics and functionality in AI designs, as well as the gullibility of older generations when interacting with AI on social media. Ultimately, they reflect on the disruptive nature of AI technology and its influence on consumer behavior. In this conversation, Sean and Catherine explore the implications of AI in creative fields, particularly in design and photography. They discuss the challenges and ethical considerations of AI, emphasizing the importance of using it as a tool rather than a replacement for human creativity. The dialogue shifts to the significance of open communication in the workplace, highlighting a recent disagreement over photography standards and the value of constructive feedback in maintaining a healthy work environment. In this conversation, Sean and Catherine discuss the significance of communication in both personal and professional relationships. They emphasize the importance of being open to feedback and constructive criticism, and how it can lead to personal growth and improved relationships. The discussion transitions into a fun trivia segment related to construction, showcasing their knowledge and experiences in the industry. They conclude by reiterating the value of open communication and addressing resentment in relationships.

本集重點: - 彭明敏出逃 - 台日關係與台美關係 facebook 粉絲團： https://www.facebook.com/profile.php?id=100064083005136 音樂: Inspirabeat by Danosongs (https://danosongs.com) Teamwork by Scott Holmes from freemusicarchive.org Soft Inspiration by Scott Holmes from freemusicarchive.org Powered by Firstory Hosting

Holy cow, it's episode #250! Now, that's a milestone. And so, what better way to celebrate a milestone like that than with quotes about Milestones?! You're going to hear a few different quotes today about the importance of milestones, but also on what aspects of milestones people should focus on. There are multiple ideas out there on milestones, and I touch on a few that I think are the most important ones to consider when you celebrate the milestones that you achieve.Thanks to all of you for making this milestone happen! I couldn't have done it without you, the listeners, making this all worthwhile. I appreciate you and the impact you have on me, but more importantly, the impact you have on your teams. Keep up the great work!For more information to help you on your road to becoming your best, check us out at SlamDunkSuccess.com or email me at scott@slamdunksuccess.com.As always, our background music is "Dance in the Sun" by Krisztian Vass.

Plant medicine, Ayahuasca, Traveling, Business, A 30 day fasting/diet in the amazon! Derek has done a lot at 28 years old. I met Derek at an Ayahuasca ceremony and was immediately drawn to the happiness that he exudes. I knew after talking with him for a bit that I would want to get him on the show and talk with him. Listen to his story and just have a friendly free flowing conversation. This is that conversation!Disclaimer: We are not professionals. This podcast is opinioned based and from life experience. This is for entertainment purposes only. Opinions helped by our guests may not reflect our own. But we love a good conversation. This conversation does cover the topic of plant medicine and its affects. Become a supporter of this podcast: https://www.spreaker.com/podcast/2-be-better--5828421/support.

Jack Castledine | Marketing Coordinatorjcastledine@fca.org | (208) 891-2663Growing up in Nampa Idaho and going to Nampa Christian High School, God gave me a love for sports like baseball and skiing. The Lord also blessed me with a strong passion and creative eye for storytelling and videography that I now get to use for His glory as the marketing coordinator in FCA Idaho! I could not be more excited to tell the awesome and inspiring stories of what God is doing in and through the ministry. I can't wait to further His kingdom using my gifts and abilities to be a loudspeaker for both FCA and the Gospel. Our world is dominated by so many voices in the media fighting for our eyes and ears and, especially, the attention of our children. But in faith and through the power of the Holy Spirit, I can use my camera to proclaim the Gospel of Jesus Christ; the greatest and most important story in all of humanity. My Favorites -  2 Thessalonians 3:5 , Baseball, golf, skiing, baseball, dirt biking, March Madness, World Series & The Master's, Bowhunting Elk & the Idaho Rockies, PizzaThe Fellowship of Christian Athletes' exciting local radio program, Heart of the Athlete, airs Saturdays at 9 am MST on KBXL 94.1 FM. The show is hosted by local FCA Director, Ken Lewis. This program is a great opportunity to listen to local athletes and coaches share their lives, combining sports with their faith in Jesus Christ each week!Our relationships will demonstrate steadfast commitment to Jesus Christ and His Word through Integrity, Serving, Teamwork and Excellence.NNU Box 3359 623 S University Blvd Nampa, ID 83686 United States (208) 697-1051 klewis@fca.orghttps://www.fcaidaho.org/Podcast Website: https://941thevoice.com/podcasts/heart-of-the-athlete/

Disclaimer: We are not professionals. This podcast is opinioned based and from life experience. This is for entertainment purposes only. Opinions helped by our guests may not reflect our own. But we love a good conversation.Become a supporter of this podcast: https://www.spreaker.com/podcast/2-be-better--5828421/support.

If people avoid giving you feedback or seem cautious around you, they may see you as a difficult person. Dr. Gabe breaks down ten telltale signs you might be tough to work or connect with, from people avoiding giving you feedback, always finding yourself in conflict, and struggling with teamwork, to being defensive or focusing more on being right than being effective. Drawing from Shakespeare's wisdom—“to thine own self be true”—Dr. Gabe encourages self-reflection and even suggests asking trusted friends for the raw, unfiltered truth about our personalities.Need relationship advice? Text Dr. Gabe. Text bandwidth to 94000 to stay up-to-date on all things Bandwidth.Gabriel Powell MerchUse the code BAND10 for 10% off.WebsiteSupport the Bandwidth PodcastCash App $bandwidthpodcastConnect with Bandwidth Facebook | Instagram | TikTok | Twitter Connect with Dr. GabeInstagram | YouTube | WebsiteIf you are interested in advertising on this podcast or having Dr. Gabe as a guest on your Podcast, Radio Show, or TV Show, reach out to info@gabrielpowell.co

In Episode 21 of Let's Set Your Table, host John D. and co-host Nick D. are joined by fellow HGI team members and Chicago representatives Kerry O'Connor and Jen Katta. Together, they share behind-the-scenes stories from the Hode Group's dynamic showroom in the heart of Fulton Market. From the importance of teamwork and relationship-building to the hands-on approach of product testing, the team reflects on how they create a warm, client-focused environment that truly sets them apart. Tune in to hear success stories, industry insights, and how the Hode Group delivers a one-stop-shop experience that brings lasting value to every customer interaction.   Takeaways The Hode Group showroom is a hidden gem in Chicago. Teamwork and collaboration are essential for success. Customer service is a top priority in the hospitality industry. Building relationships with clients leads to long-term partnerships. The HGI showroom offers a one-stop shop for all restaurant needs. The Hode Group represents over 30 different product lines. Product testing is crucial for customer satisfaction. The HGI team is passionate about what they do. Positive experiences lead to repeat business.   Chapters 00:00 – Introduction & Guest Welcome 01:45 – Inside the Fulton Market Showroom 03:30 – Representing Top Manufacturers 05:15 – Personal Journeys to the Hode Group 08:00 – Leadership, Culture & Family Ties 10:30 – Customer Service & Relationship Building 13:15 – What Sets the Hode Group Apart 15:00 – The One-Stop-Shop Experience 17:00 – Real Success Stories from the Showroom 19:00 – Product Testing & Turnkey Solutions 20:30 – Final Thoughts & How to Visit Links -  Explore our innovative, industry leading lineup of manufacturers we rep at: hodegroup.com -  Visit the Hode Group Chicago Showroom: hodegroupshowroom.com -  Listen to Let's Set Your Table on Apple Podcasts  

Send us a textExploring America's first case where demonic possession was used as a murder defense, we dive into the true story behind The Conjuring 3 and extract survival lessons that apply to any life-threatening situation.• Teamwork and trust form the foundation of survival in crisis situations• Staying calm under pressure helps maintain clear thinking when facing threats• Knowledge is power - researching potential dangers before entering new environments• Faith provides strength when confronting seemingly impossible challenges• Courage means facing fears instead of running from them, even when terrified• Multiple survival strategies from the Warren cases apply to everyday dangerous encounters• Understanding your environment and being prepared increases survival chances dramatically• Communication between team members is crucial when facing threats togetherIf you enjoyed this episode, make sure to check out our previous Conjuring movie breakdowns and let us know which survival horror film you'd like us to analyze next!

Disclaimer: We are not professionals. This podcast is opinioned based and from life experience. This is for entertainment purposes only. Opinions helped by our guests may not reflect our own. But we love a good conversation.Become a supporter of this podcast: https://www.spreaker.com/podcast/2-be-better--5828421/support.

Anchored in Hope: Growing Deeper in Faith – Hebrews 6 Part 1In this episode of Divine Table Talk, Jamie and Jane walk through Hebrews 6, unpacking its deep encouragements and strong warnings. What does it mean to move beyond spiritual infancy? How do we respond to the sobering call to maturity while holding fast to the unshakable hope we have in Christ? This conversation leans into the tension of warning and promise, reminding us that our faith isn't meant to stay stagnant—but to grow, bear fruit, and remain anchored in God's unchanging promises.____________________________________Connect with Jamie:Website: www.jamieklusacek.comInstagram: https://www.instagram.com/jamieklusacekConnect with Jane:Instagram: https://www.instagram.com/janewwilliams____________________________________ Get Jamie's Newest Book:Living Loved: An 8-week Journey to Living Fully Loved

Send us a textIn this episode of Authors Who Lead, I sit down with Brian Andrews and Jeffrey Wilson, the powerhouse writing duo behind the riveting thriller Dark Rising. Both veterans with storied pasts—Brian, a former submarine officer with business acumen, and Jeffrey, a trauma surgeon and Navy veteran—found common ground far from the battlefield: at a thriller writing conference.Their partnership, as Jeffrey jokes, was born of “stalking” at the International Thriller Writers' ThrillerFest, where their shared backgrounds and values—family, faith, and service—formed a natural foundation for creative collaboration. But it wasn't instant coauthoring. As Jeffrey explains, “Once we decided that we were gonna do this thing, we went into it knowing we're either gonna become better friends or destroy this friendship forever. Let's see." Thankfully, the outcome was a deeper bond and a writing team that has delivered years of explosive storytelling.Timestamp:00:00 Teamwork in writing: military ethos05:05 Balancing writing with distractions09:39 Inspiration cycles for writers13:14 Embracing pantser writing surprises14:23 Characters' voices shape the story17:11 Curiosity and predictability in writing21:46 Teaching writing to nonfiction leaders26:19 Embrace imperfection in writing27:52 Antagonist's two-week mission33:01 Balancing passion and obligations36:33 Supporting veterans in new ventures38:49 Principled characters in chaotic times40:43 Honoring unsung heroes through fictionFull show notesCOMMUNITY PROGRAMS

Welcome to Nerd Alert, a series of special episodes bridging the gap between marketing academia and practitioners. We're breaking down highly involved, complex research into plain language and takeaways any marketer can use.In this episode, Elena and Rob explore how AI transforms workplace collaboration. A groundbreaking Procter & Gamble study reveals that individuals using AI match team performance, while AI-human teams produce superior results. Topics covered:   [01:00] "The Cybernetic Teammate: A Field Experiment on Generative AI Reshaping Teamwork"[03:00] Field experiment setup and methodology[04:35] How AI helps break departmental silos[05:10] Improved emotional experience when working with AI[06:05] AI integration beyond productivity[07:00] AI-human collaboration creating "blended intelligence" To learn more, visit marketingarchitects.com/podcast or subscribe to our newsletter at marketingarchitects.com/newsletter.  Resources: Dell'Acqua, F., Ayoubi, C., Lifshitz, H., Sadun, R., Mollick, E., Mollick, L., Han, Y., Goldman, J., Nair, H., Taub, S., & Lakhani, K. (2025). The Cybernetic Teammate: A Field Experiment on Generative AI Reshaping Teamwork and Expertise. Harvard Business School Working Paper No. 25-043 Get more research-backed marketing strategies by subscribing to The Marketing Architects on Apple Podcasts, Spotify, or wherever you listen to podcasts. 

"It's not about avoiding failure. It's about avoiding every scenario where you look back and say, ‘I could have done this differently and we wouldn't be here.'" In this episode, host Jon Chee talks with Bogdan Knezevic, co-founder and CEO of Kaleidoscope, about how smart R&D infrastructure decisions can make or break biotech startups. Bogdan shares his journey from scientist to founder and explains how Kaleidoscope empowers teams to harness their data, streamline collaboration, and extend their runway. The conversation spotlights real-world examples of how operational efficiency and the right tools create compounding advantages, why time is the true currency in biotech, and how accelerating drug development can have a profound impact for patients. Bogdan also reflects on the importance of learning by doing and paying it forward in the entrepreneurial journey.

In this episode of the On Track Podcast, President & COO Eric Ritchie sits down with Assistant Equipment Manager Brandon Mace to explore why “taking CARE” of Sargent's iron is just as critical to success as taking care of its people. They unpack data on how trimming idle time is already saving the company hundreds of thousands of dollars (and adding real ESOP value), walk through simple daily inspections that prevent costly breakdowns and injuries, and celebrate the donation of a late-model excavator to Eastern Maine Community College's Diesel Tech program. Eric and Brandon also look ahead at fleet technology—from AI diagnostics to the coming wave of electrification—before Eric, Herb, and Tasha fire up Price-Is-Right ESOP trivia!If you liked this week's episode and are interested in becoming an Employee-Owner at Sargent, please visit our careers page on the Sargent website. https://sargent.us/apply/If you have an episode suggestion, please send your idea to:sbennage@sargent.us

Ep. 229: Playing for The Green Bay Packers and Dallas Cowboys shaped the creator of Babcock Ranch—America's first solar-powered town. You will learn: Why Syd requires every team member to sign a Team Agreement—and what happens when they don't. How a quarterly Day of Service strengthens company culture and community impact. Why great leadership means turning observations into innovations. Our BONUS RESOURCE for this episode includes Don's favorite quotes from today's episode and a reflection question so you can apply today's insights.  Do you want to write a book? In my new role as Publisher at Forbes Books and with the incredible resources and expertise of their team, we're making it easier than ever to help YOU to tell your story. Send us a message here to get started: https://books.forbes.com/don/  Looking for a speaker for your next event? From more than 30 years of interviewing and studying the greatest winners of all time Don offers these live and virtual presentations built to inspire your team towards personal and professional greatness.  Special thanks to Karson Hills and Anthony Dickinson for making this episode possible.  

Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Paul Marden.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. And remember to follow us on Twitter  or Bluesky for your chance to win the books that have been mentioned in this podcast.Competition ends on 21st May 2025. The winner will be contacted via Bluesky. Show references: Museum Wales website: https://museum.wales/Big Pit National Coal Museum: https://museum.wales/bigpit/Catherine Pinkerton LinkedIn: https://www.linkedin.com/in/catherine-pinkerton-b1905a110/Catherine Pinkerton is the Group Retail Manager at Amgueddfa Cymru - Museum Wales.Having worked in senior management positions for some of the high street's most recognisable brands such as Harrods, Selfridges, Dior and Guerlain to name but a few, Catherine spent 20+ years in London building her management career. Catherine is now the Group Retail Manager for Amgueddfa Cymru (Museum Wales). She is responsible for the management of all aspects of retail operations and development, across the national museums of Wales. Catherine is currently leading on a transformation project to create immersive retail experiences in each of the museum shops, reflecting the visitor experience and collections of each of the varied museums.Guests Also Featured in This Episode:Anya Kirkby, Freelancer - Anya Kirkby Ltd – Product Development and Graphic Design anyakirkby@gmail.comArantxa Garcia, Freelancer - Exibeo VM Creative Studio – Shop Design and Visual Merchandising Arantxa@exhibeovm.co.ukNia Elias, Director Relationships and Funding, Amgueddfa Cymru nia.elias@museumwales.ac.ukGuy Veale, Freelancer – Freelancer - Sound artist/designer - gbveale@gmail.comAmy Samways, Shop Supervisor, Amgueddfa Cymru - amy.samways@museumwales.ac.ukKate Eden, Chair, Amgueddfa Cymru - Members of Board | Museum Wales Transcriptions: Paul Marden: Welcome to Skip the Queue. I'm your host, Paul Marden. So today you join me on the top of a mountain in Blaenavon in Wales at Big Pit, the National Mining Museum. I'm here today for a really special event. I've been invited to the opening of Big Pit's new Museum Retail experience, which is a programme of work that's being done by the Museums Wales Group to improve the sense of place and the sense of feeling for what could be a blueprint for the rest of the group. We're going to be joined by a number of different people that have taken part in the project and without further ado, let's get started on our tour of Big Pit. Catherine Pinkerton: Morning, everybody. Hello, welcome. It is my absolute pleasure to welcome you all today and I know there's been a lot of you'd have travelled far and wide, so thank you so much for your time. I really appreciate you coming to see the amazing store that we've created and I hope you love it. We're just going to cut the river now. Paul Marden: First up I've got Catherine Pinkerton, Group Head of Retail at Museum Wales. Catherine, welcome to Skip the Queue. Catherine Pinkerton: Thank you very much. Thank you so much for having me. Paul Marden: Absolute pleasure. And this is a corker of an episode. I think everybody is going to be really interested in finding out about the retail, the gift shop experience that you guys have introduced at Big Pit and then you're going to go wider into. Into Museums Wales. This is a really weird episode because you and I are recording the morning after the day before. So yesterday was the big launch event and I was with you at Big Pit and I've met lots and lots of people and we're going to cut to them throughout the episode and hear from those people that were taking part in the project. But you and I have got the benefit of having enjoyed yester today's event and we can look back on what that experience was like and talk a little bit about the project. Paul Marden: Before we do that, I think it would be really lovely for you to introduce yourself and tell us a little bit about Museums Wales and Big Pit specifically. Catherine Pinkerton: Absolutely. Okay. So I'm Catherine Pinkerton. So I head up all of the retail stores within Amgueddfa Cymru, which is National Museums of Wales. I've been with the museum just under three years and I'm good that Cymru hosts seven sites. It's an incredible establishment to be part of and I think, you know, coming from a very commercial background, this is very different for me, but I think it's given me lots of insights into bringing kind of. Lots of. Kind of different skill sets, I guess, to this cultural sector. I think when I first initially joined Amgueddfa Cymru, there were lots of challenges. And that's not to say that we still have those challenges as they are in many of our museums. And I think coming from a retail background, it's. It's looking at something that's not. That's commercial, Paul.Catherine Pinkerton: That's key. But actually, how can we make it very collection and story based on our amazing assets that we hold within our museums? And I think that I felt was probably the biggest thing that was missing because I thought we've got these amazing exhibitions, these amazing collections, amazing, you know, opportunities, and how are we putting that into the retail structure and how do we offer that to us, you know, to our visitors? And I think. I think sometimes it may be. Have forgotten that you go around these amazing spaces and it's very based on that visitor focus and how can we make that visitor feel very happy and engaged. But actually the end part of that process is nearly always coming through, exiting through the retail space. Right. Catherine Pinkerton: And if they've had this amazing opportunity to go and, you know, a lot of investment in these amazing spaces, and then they come through that retail space which has some elements, but not all of what our collections hold, there's a confusion there. You know, that end piece. And for me, customer service and visitor experience is absolutely key to how they. How they finish and how they end their day. And if they're ending their day with something, oh, okay, I'll just have a magnet then. Because there's nothing really else here. Yeah, that pains me. That really hurts me. I think, come on, guys, we can do better than this. We are in an element of. We have our own assets, our own elements to be able to kind of display that. Catherine Pinkerton:  And I think very much it would be very easy and to take the kind of easy road of having, you know, let's. Let's pop a dragon on a mug and yeah, we're a Welsh museum. No, we're not. We have assets here. We have beautiful exhibitions, we have beautiful spaces. And actually looking from further afield into. In terms of an emotional connection. And I think, you know, for me, from all of my past kind of previous work, I'm working with Amgueddfa Cymru. It's probably been the most challenging to get perhaps senior management to understand a crazy way of Catherine Pinkerton working into a. What's emotional retail? What does emotive selling mean? This lady is crazy. What's she talking about? But actually, it's really basic, isn't it? Catherine Pinkerton: Because for me, if I take my daughter or my husband to any kind of day trip, I want to take something emotional that I've connected with home with me, and that's so simple. But actually, sometimes it's not thought about in that way. And, you know, for me, I'm all about the emotional connection. And I think we put so much investment in curatorial teams to kind of give that to our visitors. We need to end that. That end part is so important for them to finish, you know, that journey with that emotional connection that they can take home as a souvenir. So, yeah, I've probably said more than I needed to there, Paul, but.Paul Marden: Absolutely. So I think you're capturing the need to curate the. The ending experience because, you know, the nature of. The nature of people's memory is they remember the beginning and they remember the end and the bit that is in the middle is hugely important to the storytelling experience they have whilst they're at the attraction. But if you don't end on a high, then their emotional connection to you and the space and the stories they've heard is not going to be as impactful for them. Catherine Pinkerton:  Absolutely, totally agree. I think it's really key, and not just in the kind of, you know, the cultural sector, but in any sector, really. I think it's really important that connection is instant, really, because that is what you need to. That's the hook, isn't it, of getting that person, you know, and. And actually understanding what the visitor needs. I mean, it's very easy for me to say on a personal level, I'd love to have this collection of products within the shop, but actually, that's not what data tells us. That's not what our demographic tells know, you know. And they are the ones that are important. Our local communities, our demographic is key for us to be successful. Paul Marden: You know, so one of the things that I took from yesterday was the importance that you were moving away from being just any other generic Welsh gift shop to being a gift shop associated with the place. Yeah, that. That's the. That was the nub of I think, what you were trying to get to how do you go about doing that? How did you make it feel so much like a gift shop? About Big Pit? Catherine Pinkerton: It's taken a process of really pulling everything back and getting under the skin, what is the detail and the personality of the site. But actually it's talking to people and being humour. And Paul, you know, I think, very much, as I say, it'd be very ignorant for me to say this is what I think will work. And that's absolutely not what we want. What we want is for the visitors to say, I really. I mean, what was really interesting, actually, is that we did quite a lot of data analysis in terms of the demographics of customers that come through our sites. But also what was really key is areas of the sites that were really kind of, you know, three key areas that they really enjoyed or they really loved. Catherine Pinkerton:  And actually, one of the top ones was the pit ponies that they all love the pit ponies, they love talking about it, they love the stories that the mining team would talk about. It was a really inspiring, you know, inspirational moment for them to think, oh, my gosh, the pit ponies lived underground. This is really so, you know, I think in some respects that was probably missed in terms of our retail offer, because what we did after that is that we had a workshop with all our retail team and we almost did a little bit like a Dragon's Den effect. We said, right, these are the products that we have, right? Can you pick up out of these products, which products represent the pit ponies? Which products represent the shower rooms? Catherine Pinkerton: And actually, when you're talking to the teams in kind of a literal sense, there wasn't a lot within our retail offer that we already had. And I think it was a bit of a light bulb moment, really, for the retail team and said, “Oh, Kath. Right, I see, Yeah, I understand what you mean.” That's not represented in our retail offer. So what's represented currently was wonderful things and lots of Welsh kind of products. But actually, what. What makes that relatable to our site? And so I think what I wanted to do originally is just go on a journey and to kind of really, from a very basic stage, is understand what the site's POS was and actually understand what their personality was and what the curatorial team were trying to push forward as being their identity. Catherine Pinkerton:  And I think once we got the identity, we then broke that down into themes in terms of there's pit ponies. That's a huge part of the, you know, the exhibition. The other huge part of the exhibition were the canaries. So, you know, that was something that was talked about. There's a huge story around that. And then, you know, the kind of mining history and the community was massive. And actually that element was so important to me and the retail team to make sure that we got right. Because this is history, right? And this is. I come from both my grandparents were miners. So for me it was very much a, you know, a very emotional time for me to make sure that we got it right and that it was respectfully done. Catherine Pinkerton:  So that was really key in terms of how do we deliver this. That's really. That we are not stepping on people's toes. We're not profiting from something that was, you know, the strike range is very significant within what we've offered, but we really wanted to make sure that was respectful and that it was done in a tasteful way that people felt they could take a souvenir away, but know that was actually part of the exhibition. So it was those kind of areas that we really wanted to work. So once we have those themes in place in terms of what those looked like, it was then developing that and how do we develop that into an actual concept? Paul Marden: Yeah, and you've drawn in lots of people. You've already mentioned the kind of wide team that you brought in from Big Pit itself, but from the wider team in the group. Talk a little bit about what that experience has been like as a team. Who have you brought into this? Catherine Pinkerton:  So originally, when we wrote the retail concept and the retail strategy, you obviously have to kind of involve quite a lot of internal candidates to be able to allow them to believe that this journey and vision is a good one. And I'm super thankful. I've got the most amazing manager, Marc Simcox. He's the head of enterprises and he is incredible. He's very commercial, but very trusting in terms of understanding what the business should look like and actually giving that freedom to say, yeah, I think this can work. Kath. So you, you go ahead and that. That's huge. Right. We're not talking about a small project here. So that firstly was great for me. And then I think having the, you know, the opportunity to be able to get some key people. Catherine Pinkerton: And Matthew Henderson we've worked with previously and we've, you know, I knew straight away, for me, Matthew Henderson has gotten. Got a very unique way of working and we work very well together. We've got quite similar kind of ways of working, but I think that development and concept phase is really key and I think it really got to the point where we just sat in a room and kind of really understood what are we trying to achieve here, how can we achieve that? And really just making it very basic in terms of the key themes. And then in terms of product development, we brought on Anya Kirkby. So she is an illustrator and a very clever lady indeed. And we have worked with lots of illustrators and lots of suppliers over the years. Catherine Pinkerton: But what we wanted something for Big Pit was to be quite different in terms of the illustration and the product development. Because what we wanted to deliver with Big Pit was something that had been my vision since the very beginning when I started with Amgueddfa Cymru. And that is, you know, going into the shop and having those guidelines, you know, pricing guidelines, information guidelines, those small details which would probably mean nothing to the average person walking through, but actually a price ticket on something that's been illustrated pains me to see, because the work that's gone on behind that is so key. Catherine Pinkerton: And, you know, for most people not understanding that a price ticket on that is so I think those details are really key, Paul, and I think she really worked stringently with me to make sure that was, was, that was kind of a massive aspect of that role. And then Arantxa Garcia, who is just the most incredible designer. She's, she's a genius in what she does. She's incredibly creative and sometimes you have to kind of pull her back and say, okay, you want this? Okay, can you deliver this rancher? Paul Marden: Yeah. Catherine Pinkerton: And what was really interesting with a rancher is that, you know, she's got a huge, amazing CV of working with lots of people within the cultural sector and designing amazing, incredible pieces. But I think were very nervous because the, the original kind of renders that she sent through to us were quite amazing and impressive. And I said, arantha, are you able to deliver this under the kind of, you know, the budget? We've got a tight budget here. Paul Marden: That's the challenge, isn't it? Catherine Pinkerton: I mean, isn't it? Paul Marden: You do not want to be paying, you don't want to be offered the picture of a Maserati when you have got a Ford Fiesta budget, do you need to know that you can afford it. Catherine Pinkerton: Absolutely. And I think with Aranta, she was very, again, super creative lady. And I think I, as soon as I saw that image, I did say to her, right, you need to deliver this now. You've, you've committed to it, Arantia, so this needs to happen. And then finally, Richard Evans, who has, is hugely respected in the cultural sector and he really supported in terms of project management and the, you know, I hate to say this, and you won't mind me saying this, but the kind of boring kind of financial Gantt charts and keeping me in line actually. Right, Cath, we haven't got a budget for that. You can't spend that. Come on, Richard, make it work. Move some things around, you know. Catherine Pinkerton: So I think that was kind of the main area and then internally, Tracy Lucas, who was kind of my right hand woman, is our operations manager within Amgueddfa Cymru and she really supported me along with Amy, the shop manager, shop supervisor to really look at the product development. So I think, you know, and I think it was really nice actually to have them on board because I think it gave an opportunity for them to see what could be. And I think, you know, definitely in terms of retail, it's been an opportunity for us to be able to say, look, this, the impossible can be possible. Catherine Pinkerton: Actually this is an amazing project and I think what was really incredible is that when we decided to work on Big Pit, the Big Pit team and all of the mining team actually just came on board, Paul, they took it on board and I think the reason why they did that is that one of the mining teams said to me, he said, kath, you know, we never get any funding here. It's always in this big cities, you know, we, the Cardiff and it's never here, you know, we're just in the middle of nowhere. And I was like, absolutely not. That is not what this is about. It's about, you know, making sure that the community in that area is solid. Catherine Pinkerton: And I think the mining industry and they're very proud of that in terms of who works there, they're incredibly proud of what they do. And so because we chose that as our first project, they were so helpful in terms of, yeah, we're going to make this work, let's make it a success. Cath, how can we do that? What do you need from me? I mean at one point we had two of the mining staff pulling one of the drums which we upcycled out of it was like a lake or, yeah, I suppose a lake with a tractor. And I was like, this is crazy. This is crazy but just amazing that these team members are willing to do above and beyond to kind of go and help and support.Catherine Pinkerton: Dwayne Smith, finally I have to mention him because he went above and beyond. He, he's an electrical engineer for Amgueddfa Cymru and no feat was kind of Too hard for him. He helped us massively. He's got a huge team of people and anything that we needed done, I'm not, you know, I'm not a trades person, so anything Trady. I was like, Dwayne, yeah, I'm on it, Kath, I'll do it. Which is great because I was like, okay, yes, that was massively helpful, but huge learning curve, Paul. I feel I've never been so excited about drums in my entire working career as I am now. Paul Marden: And I never heard of one until yesterday. But what I found interesting was you see them all the way through the underground experience. I went down in the. The cage to the bottom of the pit head, did the whole tour. You talk about these drams and the importance of them and the transportation of the coal from throughout the mine back up to the top. And then you walk into the shop and it's subtle. The way that you've blended the museum into the shop is a subtle experience. It doesn't feel, it doesn't feel crude. But you've got a dram in the middle of the workshop. Now, I know it's a real one because we talked about it yesterday and I know the pains that you went through, but it's very subtle placed in there so that it doesn't feel crude. Paul Marden: It doesn't feel like you're trying to overwork the metaphor of the mine in the shop. It's very cleverly done. Catherine Pinkerton:  Oh, that's great, great, great to hear. Because that's absolutely what we did not want. And I think in terms of visual merchandising, actually, and picking up on your point there, is that it's very easy for us and this is something that we're doing in a different shop. It's very easy for us to look at some of our assets and pop them on a tote bag and say, there you go, that's done, we'll sell that. But actually, no, what can we do that's different? That's more kind of innovative? That's more creative. That is a hint or perhaps an opportunity for us to show and display something that is. Is then part of the visitors question. So when they're coming into store and they're speaking to our retail teams, they're questioning, is this a real drum? Catherine Pinkerton:  You know, and that is a conversation opener, isn't it? You know, and I think Kerry Thompson, who is the curator for Big Pit, he's a really inspiring man. I could listen to him all day. And he told me lots about kind of the drums and the history of Big Pit and the strikes. He's such an interesting man, but I think having the inspiration from him allowed us to make sure that we did it not in a crude way, actually, Paul, but that it was representative of the site, but not in a way that's, I guess, too obvious, you know. Paul Marden: Look, Kath, we could carry on talking for ages, but let's cut at this point to hear about some of the voices from the team that you worked with, your internal team, some of the partners that you worked with, about the experiences that they've had on the project. Paul Marden: So let's hear from some of the internal team members involved in the project. Firstly, we have Amy Samways, the retail supervisor at Big Pit, followed by Kate Eden, the chair of Museum Wales. And lastly, Nia Elias, the Director of Relationships and Funding at the Museum of Wales. Hey, Amy, how you doing? Lovely to meet you. What's your role at the museum, Amy? Amy Samways: I'm the shop supervisor for Big Pit. Paul Marden: What have you been doing in this whole project? I guess you've been integral to the whole kind of making it all about the place. Amy Samways: Yeah, so I've worked with Anya, who did all the products for the new shop. So we walked around all the exhibitions. We did a lot of underground visits and a lot of museum visits and just put things together. I've done a lot of work before this project for the last two years to try and get things more relevant to us and not just a Welsh souvenir shop. So a lot of those products stayed and then we just expanded them then. Paul Marden: So how do you go about looking for those products that make it local to here? Amy Samways: Well, we've got a fantastic exhibition at the top of the hill. We've got obviously our ex miners and we also have a lot of events through the times as well. So this year was a lot about the strike because obviously it's the 40th anniversary and we've got a massive exhibition down in Cardiff and also there's a smaller one up year as well. So we just walked through the museum and obviously, you know that disasters are obviously a big issue. We didn't want to make a big issue about those, but obviously they need. They're part of history, aren't they? So more books. We made sure we had books around that. And as you walk through, there's a lot of signs that the staff liked as well, because a lot of our guys have been done about the new projects with those as well on. Paul Marden: So do you then go looking for local suppliers to help you with that? And where do you find those? Amy Samways: Etsy, Facebook. Paul Marden: Oh, really? Amy Samways: Yeah, a lot of them. And also online. And then we've also. Because we work with a lot of suppliers as well, I'll say we need this and then they'll say, oh, you should ask so and so, and then we'll go and ask both. Paul Marden: Brilliant. So one of the things that's really interested me this year is talking to people that are running museum retail and that kind of process that goes from you as a buyer, having an idea, what do you want? How do you stock the shop? I think is really interesting process to go through, but flip it on the other side, as a local creator, you've got your thing and you want it in the shop. How do you get it found? Well, yeah, sticking it on Etsy is something that they're going to do, but then that might help them get into the museum. Amy Samways: Even if there is something that we want. Like at the minute, we're looking for NCB soap. Paul Marden: For what? Amy Samways: NCB soap. Paul Marden: What's that? Amy Samways: It's either bright green or bright pink and they used to buy it in the canteen shop and it's just imprinted with NCB. The guides have been asking and asking for it, but we have actually found a supplier now who's going to be working on it. So that should be coming this summer. Paul Marden: Wowzers. Amy Samways: Yeah. That's really exciting for you. Paul Marden:  What was the highlight? What's the one thing about this space, about the whole experience of the project. Amy Samways: That jumps out for me is seeing all the stock we've worked on and somebody actually buying it. Paul Marden:  And what is it that people are picking up? What are they walking in and gravitating to? Amy Samways: Anything Big pet, really. The little enamel little mugs have gone really well. I think the wording on those are great because it says they must not be removed from the premises. So our guides are loving those. And also our retro sign, which we had for our 40th anniversary and three years ago, but we kept it because it's such a brilliant design. It was the original from 1983 and it was on the original road sign as you drove in. So we've had that recreated and that sells really well. Paul Marden:  That's really interesting. So my wife with the family about 25, 30 years ago, came on a family holiday and they had the original guidebook that they picked up when they were here with the kind of the retro. Retro signage on there. Amy Samways: Yeah, we're back selling it again. Kate Eden: Yes, So my name's Kate Eden. I'm chair of the board of Amgueddfa Cymru. Paul Marden:  Tell me a little bit about your involvement in this project. Kate Eden:  As the board, we've been tracking the development of commercial and enterprises over the past year. Really. And really thrown our way, weight and support behind what the team has been trying to do here as a kind of flagship, really, for what we would all like the new benchmark to be across all of the seven sites of anger for Cymru. So seeing it all come together this morning has just been such a special experience. It's absolutely fantastic. I'm going to bring the rest of the board here as soon as I can so the trustees can see this and see the reaction of staff and of visitors as well, because it's a fabulous achievement and it shows us what we can do now as a national museum. Paul Marden: How well does it tie back into the original pitch at trustees? So I'm a trustee of a charity as well. The pressures that we're all under in terms of reducing funding and having to generate our own funding is so hugely important. This must be integral to the conversations that you were having as trustees. Did you have this in mind when you were signing off the agreement to spend the money? Kate Eden: Yeah. So I don't think anybody realised just how successful this could be. We'd had some mock ups and we'd had a presentation, so there was a lot of excitement and there was sort of the fledgling idea years. So we've got a sense of what it could be. But I think importantly for us, it's about that marriage of financial sustainability because it's got to wash its face, it's got to provide a working profit that can go back into the running of Big Pit here.Kate Eden: But it's got to be authentic to this place. It can't be the add on the visitor should shop that you walk through at the end. And it's a bit of a tedious thing to get back to the car park. It's got to be an integral part of the whole visitor experience in this place. And I think that's what they've achieved. Paul Marden: It's so impressive. So impressive. You know, just the structure that they've built to give you the impression of the mine in a really subtle way. The product that they've chosen, the way that they've laid out that, the shop is amazing. I think they've done an amazing job. Kate Eden: That's it. I mean, this is my local site. Paul Marden: Okay. Kate Eden: I live about three miles over the mountain there. So I bring my friends and family here. This is our go to place when I've got visitors. And I think just the way they've opened up the room, they've removed the barriers, which is really important. It's a small thing, but really important so that people feel welcome. They can walk in or they can walk ground. Paul Marden: Yep. Kate Eden: And it's. And it just feels a little bit more inclusive. It feels a bit more kind of, you know, we're here, it's easy to come and see us, you know, and spend time and then spend a little. Paul Marden: A little bit of money. Yeah. So where do we go from here as trustees? Are you fully behind rolling this out now? Kate Eden: Yeah, I mean, I think now that we've seen what we can do and the type of data that's coming through from sales, this is now the new. This is the bar. Paul Marden: Oh. So it has made a discernible difference to say. Kate Eden: So early data from Easter is really promising. Yeah. So this is the benchmark now from all of the other sites. Nia Elias: Hi, Paul. Hi, I'm Nia. Paul Marden: Lovely to meet you. Tell me about your role at the museum. Nia Elias: I am Director of Relationships and Funding. It basically means I get to work with all of the teams across the museum that work on the reputation, the reach, but also the revenue of this wonderful charity and national museum that we are. Because as well as getting funding from Welsh government, we raise our own income so it can be invested.Paul Marden: What sort of split? Nia Elias: What sort of split? So the majority of the money that comes to us does come from Welsh government because we're a public service, we're here free of charge for the people of Wales and we look after the national collection, which is over 5 million items across seven museums and a collection centre. Nia Elias: But there's a proportion then of money that we raise ourselves about sort of 30%, which is from our cafes and our car parks and the experiences that people have, and most importantly, our shops. Paul Marden:  So what was the inspiration for this project? Why kick off a strategy project around the whole retail experience? Nia Elias:  Well, this whole project, in essence started three and a half years ago when the museum decided that it would bring a strategy together for all of its self generated income. So that means our philanthropic income generation and through our enterprise, including our retail. And from a retail perspective, we knew that what we wanted to achieve with all of the money that we raise ourselves is that it's really rooted in the collection, because we have an amazing collection. It tells the story of Wales and it's owned by the people of Wales. Paul Marden: Right. Nia Elias: And from a retail perspective, we knew if people could engage with that and could take away something from the wonderful experience that they've had on site, that it would be something that they would want and it would make it unique that it's only possible to have here. Developing a project like this is quite challenging. You need the time, you need the teams and expertise, some of which are on your permanent team, some of which are naturally not. And also you need investment. And so by starting the thinking and the route of where we wanted to get to three and a half years ago, it meant when we had the funding and the opportunity to do so here at Big Pit, we knew exactly what to do. Paul Marden: Okay, so you. You put all of those pieces together and then came here and did the first cookie cutter stamp. But what's interesting is it's not a cookie cutter stamp, is it? This totally feels like the gift shop for this museum, doesn't it?. Nia Elias:  Yeah. So we feel really strongly that we wanted the balance of knowing that you're at a National Museum Wales site, knowing that you're somewhere unique, but equally that it has a sense of a place. Because all of our seven museums together tell the holistic story of Wales, but you really get a sense of personality on all of those sites, not just from the collection and the buildings and the items, but also from the colleagues that work here as well. Paul Marden: Right. Nia Elias: They're very much a part of that in terms of the stories that they tell, their lived experiences, and we had a sense of responsibility and fun to bring that through in the shop. Not just the ambiance, but also the products themselves, so much of them, the majority of them actually, are grounded in being inspired by the collection in some way, and also has a really strong Welsh and local profit as well. What we think that will come through to our customers and visitors and guests is that because we've worked across all of the teams in the museum, so curators and people who care for the collection, our colleagues here at Big Pit, many of whom are former miners, and our colleagues front of house, it means that everybody will be able to speak about the product. Nia Elias: So as you're walking around picking things up, imagining them in your home or as gifts, our colleagues can talk about what they mean to the place. And that brings something additional that you can't really buy. Paul Marden: Yeah. There's a story to it. There's a background to it that roots it. Yeah. Lovely. For you, what's the standout experience from the whole project? What have you enjoyed the most? Nia Elias: Two things I think in terms of the way that it's been done, the fact that so many teams have worked together behind the scenes to make it happen. That means that as we want to change things or tweak things or improve things, we'll have all of the knowledge and expertise already baked in, especially learning from other suppliers who've come along and helped us. So we've got that baked in now, which is really exciting. And the second thing is that I can stand here knowing that this is the standard of a national museum that our guests and visitors expect and want to see. Paul Marden: And now let's hear from a few of the external partners that Kath brought into the project. Arantxa Garcia was the shop designer and visual merchandiser. Anya Kirkby was responsible for product development. And Guy Veal was responsible for sound design. Tell me about your involvement in the project. Arantxa Garcia: Sure. So I'm the shop designer and visual merchandiser. It's a freelance role, so. So I worked with the team, Matthew, Richard, Anne and Guy. Paul Marden: Excellent. Arantxa Garcia: So we kind of all came as part of a team and each one of us looked after different areas of the project. And my involvement was to kind of reinvent and reimagine what was already here. And the idea was to create a space that was connected to the experience and to the site itself. So we've basically ripped the space apart. We've kind of kept the structure, obviously, but we've opened up the space as well. Before the shop, it would be very separate. You'd have admissions and then you have the shop area, which meant that you were only really accessing the shop if you came to visit the site. But as a local, you wouldn't be able to come, for example. Or you could, but maybe not in such an open way. Paul Marden: Yeah, you wouldn't feel welcome. Arantxa Garcia: Exactly, exactly. You may not want to just because you didn't know, whereas now you can just come in and basically hang around and also browse the shop. Exactly. We took inspiration from life underground, from the mine itself. So before the building was white, the units were white, so it could be a shop anywhere. You know, it didn't really have a DNA, so to speak, or an identity that related it directly to the site. So when visiting down to the underground and King Call as well, the exhibition that we've got just up the hill, we took inspiration from basically sort of like the. The cladding that you've got on the walls. Cladding is not the right word. So if one of the miners hears me saying that, they'll be. Arantxa Garcia: That's not the word that we told you, but the idea is that all the materiality that we're using, it's really evocative of. Of the site and it's the materials that have been used underground. So even, like the safety lamps, they'll set authentic safety lamps. And the team on site, Dwayne Smith, has electrified them. So it means that now they work, obviously, as a normal light, but it's a safety. Paul Marden: But they are the original safety. Arantxa Garcia: They are the original safety. Paul Marden: Wowsers. And what about these styles? Arantxa Garcia: So, yes, I always like going for a hunt on the side. So basically the team took me to different rooms and we just found stuff, if you like. So they're like the pressure gauges, you know, we're gonna use them just to add, again, like, references to the site and the authenticity, of course. So you also find loads of tools that would have been used underground as well. Paul Marden: I would imagine that this has been a really enjoyable project for you. I can see it on your face, how much you've enjoyed it. Arantxa Garcia: It has. And I think for designers, sometimes there's projects that take a bit longer to emerge and you keep changing things because you just don't feel probably quite right. There's something. But with this one, it kind of. After the site visit, it was just. Paul Marden: I clicked immediately.Arantxa Garcia: It just clicked immediately. So we darkened the wall. So we've kind of given that sort of grey background just to kind of creating more of like a cosy and shrinking the space. Paul Marden: But you. It pops the orange. Arantxa Garcia: Exactly. And the orange is everywhere. So, like, we've also changed the lighting, so it's a lot warmer. So again, that hint of orange. Yeah, orange on the back, orange on the miners on here. And then it comes also from the products. So the identity is there, but without going fully corporate, if that makes sense. That's the colour that you remember, isn't it? You've just been on the ground. All our guides and miners wear the orange overalls and the sort of, like the blue jackets over it, whether it's a donkey jacket in the winter or then they wear the soft shells as well. So, yeah, it's all those details, like those hints to the experience that kind of are embedded in the design. And these are regional as well. The drums are regional, all the flatbeds. Arantxa Garcia:  So the team here took the metal sides off and then sort of like left the skeleton of the drum, varnished it. And then our shop fitters aren't here. They did all the sort of the cladding using reclaimed scaffolding boards. But the original Drums would have been made out of wood. Paul Marden: Beautiful. It's so tactile, isn't it? Arantxa Garcia:  It's tactile. Again, we're looking at the DNA all the time. And shops can be more than just shops. Shops can tell stories. You just connect with it in a very different way. And just having the time the team on site involved has been absolutely incredible. Like the sense of pride and belonging and provenance that this kind of has awakened, it's been great. It's your job done really as a designer. When you just feel like everyone owns it, that's your job, that's when you can walk away. Paul Marden: What an amazing testimonial for you and the work that everyone feels like that. Anya, lovely to meet you. Tell me, what was your involvement in the project? Anya Kirkby: So I mainly focused on product development. So we looked at where we could get inspiration from the site and how we could translate that really from the site experience into the shop experience as well. Paul Marden: Okay, so you're coming, you're experiencing what's going on and then looking to the outside world as to how you can source your products. Where do you go for the inspiration for the products? Anya Kirkby: Working with the team a lot. So Amy was a huge help on guiding us on what things would be very useful for visitors, what they really enjoyed when they were on site, what were their key take home messages that they experienced. And then working with Amy and Tracey as well to look at what products people like when they're in the shop anyway and how we can kind of marry those two up. Paul Marden: So what is it that people like when they come to Big Pit? Anya Kirkby: Well, unsurprisingly, the mine, they enjoy the mines, the mining experience. So that was just something that we already had in the shop. So we just expanded on that more if possible. But then we've also taken inspiration from signage. So they already had the original Big Pit signage and we looked at that and kind of again expanded on it. So then we've kind of expanded that to signage that you find in some of the other exhibits. So up in the showers, for example, in the canteen, signage, some of the original pieces from collections. We then translated that into products. So you'll see we've got the designs across mugs, original little metal signs, moved that across to prints, notebooks, postcards. Paul Marden: You've been developing a lot of the products yourself, so bringing that kind of the unifying feel to everything. Anya Kirkby: Yeah. So along with product development and making all the kind of the new things that we can have it's just bringing across the branding through the AC brand really strongly across everything. It's got such a strong message that we may as well have that on as many products as we possibly can do. Paul Marden: And how much of the stuff is actually locally sourced? Anya Kirkby: Oh, it's huge amounts. And the exciting thing is after speaking to Amy, the things that she needs to reorder are the local suppliers, which is so nice. So a lot of the confectionery that's locally sourced candles, soap, the coal figures, the wooden spoons, chocolate boxes, the biscuit boxes. So as much as possible. And then we've worked with local suppliers as well to do photography, to do some of the signage, to do the original signwriting in the shop as well. So beyond products, we've looked at the POS points like elements of the shop as well. So thankfully we've used as many local spires as we possibly can. Paul Marden: You've enjoyed this project, haven't you? Anya Kirkby: I absolutely loved it, yeah. It's fantastic to see it's absolutely amazing. Paul Marden: Yeah. Anya Kirkby: So yeah, it's really special. Paul Marden: And then from here you springboard on to the other seven sites. How do you, how do you come up with the ideas then? Anya Kirkby: Exactly the same process. So working with the teams to find out what it is that visitors absolutely love about their sites and bringing that into the shop experience. So again I get very lucky. I get to go around a lot museums and experience it. Paul Marden: It's a tough job, isn't it?Anya Kirkby: It's tricky. But basically finding out what they love and bringing that through the really things that visitors take home with them anyway and just making it into a product that they can actually physically take a piece of the museum home with them as well. Paul Marden: It's great because there are some pocket money items here because I take kids on school visits and it's a very expensive experience. You know, if they catch take a fiver with them, often they can't get anything with a fiver but they can walk in and they've got pencils, they've got rubbers and they'll walk out happy with those little bits. But at the same time you've got some beautiful stuff that the grown ups can come and pick up and really enjoy. Anya Kirkby: It's the same as any museum visitor. You kind of have to look at who's going to be visiting. It's all types of people that come and just gauging it from that as well. So having an offer for everyone that they can enjoy. Someone said to me once that children for the first time. It's often their first time having a transaction monetary wise. Is that a museum on a school trip? So it's just lovely to kind of have something for them to experience that as well. Paul Marden: Never thought of it like that. They're out on their own. They're not with mum and dad. So they've got the money themselves and they've got to make the decision. So we are at. I took some kids to the science museum last year. Anya Kirkby: Oh. Paul Marden: And the amount of time we took in the shop because of the indecision that they had. Anya Kirkby: It's the indecision decision and then the queue of all them having a five pound note and having all the change come back or not having quite enough. But I think it's such an important. If you can't do that in a museum, where can you do it? Paul Marden: Guy. Hi. Guy Veale: Hi. Paul Marden: I just wanted to talk to you a little bit about what was your part of the project? Guy Veale: I was sound designer for the soundscape which we can't hear when everyone's chatting. Paul Marden: I can hear some birds in the background. Is that. Guy Veale: Is that canaries? Living canaries. Not dead gas. Paul Marden:  Coal mine canary. Guy Veale: So I did a little bit of research sort of towards the end of the project after lots of stuff had been built in, when they decided that some low level sound would be a good part of the experience. And looking at the brief and the shape of the room, the acoustics, a lot of this new ducting that's gone in that was not then easy to put cables into. We had to go for a wireless solution. Paul Marden:  Okay. Guy Veale: As part of that I found a Swedish company that had a system that creates its own network which is like a weird dream because normally you've got to go the IT guys and then something goes wrong and there's some sort of address problems or. Bluetooth is not always reliable. This has been a revolution just in terms of. Guy Veale: Don't if you can see them. There's little. They look like light fixtures that are centrally over these panels. Paul Marden: Oh right. Guy Veale: And they're quite. Paul Marden: Oh. And so they're speaking speakers pointing down onto the panel to separate it. So what. What. The other kind of sound pictures that you're painting. We've got the canary. What else have you got? Guy Veale: So the whole idea is that you're trying to represent the industrial heritage of the site and have as many authentic sounds from the site as possible. Paul Marden: Right. Guy Veale: So we've reused some of the really high quality recordings that also feature at different parts of the site already. Paul Marden: Yep. Guy Veale: But then, also sourced about another 70 or 80 sound from the BBC archive. Paul Marden: Oh, wow. Guy Veale: Paid for. And so. But if you think about those sounds, they're quite punctuated and aggressive. You think of any industrial sound and like chipping away or different tipples working. You know, the idea is that you don't want to surprise someone that while they're shopping and leaning over next to a speaker and hearing. So it needed to be softened in some way. And you know, traditionally the way I've done work is music and sound design is using different textures and tonal design and like a drone, I suppose, is this as a sort of basis that can be moving and organic, not totally static? Paul Marden: Yeah. Guy Veale:  And the idea was to sort of try and include fragments of relevant songs using the male voice choir.Paul Marden:  Really.Guy Veale: And we tried several things and I looked at it and I realised that you might catch someone coming in for five minutes here and they catch a snippet and it's all well and good for them, but the staff and you've got to hear this eight hours a day, every day, you know, four weeks, a month, so forth. So even just one little identifiable recurring melody starts to get too much, even on quite a long five. Paul Marden: Oh, really? Guy Veale: And I found that it wasn't sustainable. So I, in the end, I ended up using the. Almost like the vocal warm ups and breaths of the choir artificially extended out so they're not breathing, just this constant low level, breathy sort of expulsion. I mean, if went quiet now, we'd hear it as the. As a backdrop and it's embedded with a few other little musical elements that just sort of try and soften and support. I think of it like the vowels of the track and then the consonants. Paul Marden: Or the industrial chipping noises and the harsher noises. Guy Veale: So they're harsher but they're there and they're a bit removed and reverberate and in the background. Paul Marden: But it's really interesting how you describe it in that kind of. Using the metaphor of the letters. Guy Veale: Yeah, that's what it felt like. Just trying to find something that was like a vocabulary of work that has to tick so many different boxes, including like a therapeutic retail experience. People leaving the site with a sense of well being. Also like summarising what they've been through, not sort of projecting them out the door with, you know, a completely new thing or somewhere that they haven't been through yet. So, you know, fair few things to try and fit in there and, you know, hopefully it works and we'll see how things are in a year's time. Paul Marden: Yeah. Cath, the last point I wanted touch on before we finish today is oh my God, how happy everybody was at that event yesterday. How positive the experience was for all of the team members. What was for you the big standout moment for the entire project? Catherine Pinkerton: I mean, there's so many, Paul. But I think for me it's an opportunity to see what can be achieved when people collaborate. And I think, you know, joining the museum three years ago is really collaborating with lots of different departments to achieve something as a team.Catherine Pinkerton: Teamwork is absolutely the key to kind of success and I think you can only achieve that by having that really product professional kind of embodiment with all of the collaborative teams to work together for the same goal. And I, I was really proud yesterday that it took a lot of work, but actually without a team of 40 people as well as the wider organisation, it would not have been, it was no mean feat, but it was certainly wasn't just down to one person saying this is my project because it was a team effort. Catherine Pinkerton: And I was so proud of everybody that was there to kind of thank them along the way to say, this is, we've done this and now onwards and upwards. Paul Marden: Yeah, absolutely. You should be so proud. It really was. Catherine Pinkerton: Thank you. Paul Marden:  It's a demonstration of what a museum gift shop experience can really be like when you work together like that, when you collaborate. So well done to all of you. It was such a lovely experience yesterday. Thank you for inviting me. Catherine Pinkerton: Thank you so much for coming, Paul. I appreciate it. Paul Marden: Before we go though, I always ask for a book recommendation from our guests. Now it would have bankrupted me to have asked everybody yesterday for book recommendations. So you have to take the responsibility of a recommendation on behalf of everybody. What have you got for me? Catherine Pinkerton: The secret for me is, you know, that that book seems to be. I always go back to that book very often and I think it's a key one for lots of areas. So that's definitely a takeaway for me. But the other one I'm reading at the moment called A Monk's Guide to Happiness. I'm not sure if you've had enough to read it. Yeah, it's a 21st century take on A Monk's Guide. It's written by Gelong Thubten and he had a very high powered job and he had a burnout and interestingly he changed his whole mindset in terms of what makes him happy and really making it quite basic. Right. Catherine Pinkerton: So it's a, it's a real eye opener in terms of just pulling things back sometimes, you know, at the end of the day, come on, let's just live life and be happy but, you know, not stress out about things. I'm quite easy to do that. So this is very much a. Just breathe, Kath, get through it. But it's a good one. If you want to just strip it back and just kind of understanding the basics of being happy, then, yeah, he's great. Paul Marden: Oh, Cath, that's a great recommendation. If you go over to Bluesky and repost the show message that Wenalyn put out and say, I want Kath's book, then the first person that does that will get a copy of the book sent to them. Kath, it was absolutely delightful. I enjoyed my day wandering around Big Pit yesterday no end. Given that half my family is from the valleys and most of them were miners, I feel like I should have done this a very long time ago. But it was lovely. And to enjoy the experience of the celebration that you had yesterday, it was a real privilege. So thank you. Catherine Pinkerton: Oh, huge privilege to have you there. Paul. Thank you so much. I'm really appreciative. Did you purchase? Paul Marden: I did purchase on my way out. Catherine Pinkerton: Yay. Great, great, great.Paul Marden: Deal. Catherine Pinkerton: Deal. Thank you so much. Paul Marden: So after my trip 90 metres down to the bottom of the mine shaft, where I of course couldn't take microphones, I'm now back up on the surface, microphones back in hand and enjoying myself, wandering around currently in the winding house, which is where all the machinery is for lifting the cages that 90 metres down to the bottom of the pit head. I've had an amazing day here at Big Pit. It's been so interesting to see this museum and to talk to many of the amazing staff that have taken part in this big project to redesign their gift shops. Highly recommend a day trip to Big Pit. Really has been very enjoyable, if for no other reason, to see that amazing new gift shop experience. Paul Marden: Now, as always, if you'd like a copy of Catherine's book, head over to Blue sky and repost the show notice that Wenalyn will post out and say, I want a copy of Catherine's book and the first person to do that will get that copy sent over to them. So all that remains for me to say is thank you to Catherine for inviting me here to Big Pit today. And I'll see you again soon. Take care. Bye Bye. Paul Marden: Thanks for listening to Skip the Queue. If you've enjoyed this podcast, please leave us a five star review. It really helps others to find us. Skip The Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them to increase their visitor numbers. You can find show notes and transcripts from this episode and more over on our website, skipthequeue fm.  The 2024 Visitor Attraction Website Survey is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsDownload the 2024 Rubber Cheese Visitor Attraction Website Survey Report

Joel is joined by a celebrated sports analyst who has been promoting collegiate sports excellence for three decades and counting. His name is Tim Neiman, the renowned head baseball coach at DeSales University and CEO of The Neiman Legacy Network. Over the course of his storied year career, his outstanding impact in sports and leadership has driven success from dirt fields to dugouts across the country. Teaching more than just a game, but lessons in legacy that inspire others to maximize all that their talent has to offer.Website: https://coachneiman.com/ Instagram: https://www.instagram.com/coachneiman/ Twitter: https://x.com/dsu4neiman Facebook: https://www.facebook.com/theneimansportsgroup/Check out our YouTube Channel: https://youtu.be/ZxdeOKXRlTM

 In this episode of Nurse Converse, host Carol Simpson (Gen X) leads a panel discussion with nurses from four generations to explore how age diversity shapes the nursing profession. Joining her are Patricia Danz (Baby Boomer), Jeri Ford (Millennial), and Allie (Gen Z). Together, they examine how generational perspectives influence communication, feedback, mentorship, and teamwork. By sharing real-life experiences, the panel challenges common stereotypes and highlights how nurses of all ages contribute unique strengths that make teams stronger and patient care better. >>From Gen Z to Boomers: How Generational Strengths Are Shaping a Stronger Future in NursingJump Ahead to Listen: [01:10] Generational diversity in nursing.[05:39] Technology and generational perspectives.[07:32] Generational stereotypes and identity.[12:35] Gen Z workplace stereotypes.[14:00] Face-to-face communication preferences.[18:19] Preference for text communication.[20:52] Importance of feedback in workplaces.[24:06] Building people up in nursing.[27:11] Leadership in nursing support.[31:13] Intergenerational nursing collaboration.[34:36] Reverse mentorship in healthcare.Connect with Jeri on social media:Instagram: @jerilynn_89TikTok: @jerilynn_89Connect with Carol on social media:Instagram: @nurseconverse_host_simpsonFor more information, full transcript and videos visit Nurse.org/podcastJoin our newsletter at nurse.org/joinInstagram: @nurse_orgTikTok: @nurse.orgFacebook: @nurse.orgYouTube: Nurse.org

In this episode of The Future of Teamwork, Dane Groeneveld chats with Michelle Coulson, Chief Remote Rebel and founder of Remote Rebellion. Calling in from Bulgaria, Michelle shares her unconventional journey from traditional recruiter to remote work advocate – and why she decided she was never going back to the office after a taste of remote life in Bali.Michelle opens up about the real challenges of finding remote jobs (even for seasoned professionals), what sparked her mission to help others break free from office mandates, and how companies can better attract top talent in today's changing work landscape. From rule-breaking to rewriting the future of work, Michelle brings the rebellious energy remote work needs right now.Key Takeaways:00:00 Introduction to the Future of Teamwork01:10 Meet Michelle Coulson: CEO of Remote Rebellion01:56 The Journey to Remote Rebellion04:50 The Birth of Remote Rebellion05:37 The Philosophy Behind Remote Rebellion08:44 Challenges in the Remote Job Market12:24 Connecting with Candidates and Companies14:18 The Evolution of Remote Work19:27 Recruitment Strategies and AI20:54 Advice for Remote Work Beginners21:50 Leveraging Existing Skills for Remote Roles24:36 Challenges and Solutions in Remote Work27:36 Creating Effective Remote Workspaces30:50 Building Team Connection Remotely33:54 Innovative Remote Career Fair39:41 Future of Remote Work

Disclaimer: We are not professionals. This podcast is opinioned based and from life experience. This is for entertainment purposes only. Opinions helped by our guests may not reflect our own. But we love a good conversation.Become a supporter of this podcast: https://www.spreaker.com/podcast/2-be-better--5828421/support.

The Easter Bunny hopped and in SharePoint tech terms - the SharePoint Easter eggs were hoppin' into your Microsoft 365 tenants! This month's (eggs) updates include: Viva Connections cards in SharePoint agents, SharePoint eSignature for Microsoft Word, SharePoint quick steps to automate common tasks and workflows, new document library template: "Resume repository", OneDrive: Ask Copilot questions on meeting recordings, and more. Plus, we recap the BIG Copilot news day and all the disclosed elements.   Read this episode's corresponding blog post.   00:00 Intro 01:09 Employee engagement 03:45 Teamwork 06:45 Related items 14:39 May 2025 Teasers 15:57 Closing   SharePoint | @SharePoint & @MSSharePoint.Bsky.social| SharePoint Community blog | Feedback Mark Kashman |@mkashman [co-host]   Microsoft Learn - The home for Microsoft documentation for end users, developers, and IT professionals.  Microsoft Tech Community Home Stay on top of Microsoft 365 changes   Upcoming events: NOW ON DEMAND: Microsoft's 50th Anniversary | April 4, 2025 (Worldwide)  Microsoft 365 Community Conference | May 5-8, 2025 (Vegas) Microsoft Build | May 19-22, 2025 (Seattle, WA | Online) SharePoint Intranet Festival (SWOOP Analytics) | May 21, 2025 (Online) European Collaboration Summit | May 26-28, 2025 (Düsseldorf, Germany)  European Power Platform Conference | June 16-19 (Vienna, Austria)  TechCon 365 - Seattle | June 23 – 27, 2025 (Seattle, WA)  TechCon 365 - Atlanta | August 11-15, 2025 (Atlanta, GA)   + always review and share the CommunityDays.org website   Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts.   Follow The Intrazone at aka.ms/TheIntrazone.  

In this episode of the NCS Podcast Perspective series, Nicholas Morris, MD, is joined by Immediate Past-President of NCS, Paul Vespa, MD, a professor of neurology and neurosurgery at UCLA. Dr. Vespa shares his path into neurocritical care, as well as his views on the growth of neuro ICUs and advances in continuous EEG monitoring and microdialysis. He discusses the future of AI in EEG, the value of patient stories and the importance of clinician-investigators, mentorship, and teamwork. The views expressed on the NCS Podcast are solely those of the hosts and guests and do not necessarily reflect the opinions or official positions of the Neurocritical Care Society.  

Welcome to the DMF. I'm Justin Younts. In this episode, I have the pleasure of speaking with Christian Schuh, a talented filmmaker who shares his journey and insights into the world of filmmaking. From his unique background of living in both Germany and Malaysia to his experiences working with high-profile clients, Christian's story is both inspiring and informative. He discusses the importance of storytelling in film, the challenges of working in different cultures, and the lessons he's learned along the way. Christian emphasizes the significance of being organized and prepared on set, as well as the value of collaboration with actors and crew members. He also shares his thoughts on the current state of the film industry and the impact of technology on filmmaking. Whether you're an aspiring filmmaker or simply interested in the art of storytelling, this conversation is packed with valuable insights and practical tips. Join us as we dive into the fascinating world of filmmaking with Christian Schuh. Don't forget to like, share, and subscribe for more engaging content!00:00:00 - Introduction00:00:11 - Guest Introduction00:00:52 - Christian Schuh's Background00:02:05 - Christian's Life in Malaysia00:03:06 - Cultural Differences00:06:01 - Christian's Early Interest in Film00:08:49 - Christian's Career Transition00:10:02 - Initial Investments in Filmmaking00:10:56 - Regrets and Learning Experiences00:13:48 - Applying Previous Experience to Filmmaking00:15:07 - Christian's Approach to Filmmaking00:15:50 - Christian's Sales and Client Acquisition00:18:08 - Learning Through YouTube00:22:35 - Christian's Approach to Brand Storytelling00:24:55 - Christian's Work with Hi-Fi and High-End Industry00:26:47 - Example of Product Introduction - Marantz00:30:43 - Discussion on Luxury Brands and their Target Audience00:31:07 - Christian's Approach to Luxury Brand Storytelling00:37:51 - Discussion on Apple's Ecosystem and Workflow00:38:49 - Christian's All-in-One Solution Approach00:41:42 - Importance of Teamwork and Avoiding Hierarchies in Filmmaking00:46:07 - Film School vs Real World Experience00:47:57 - The Importance of Hands-On Experience00:47:57 - Christian's Directing Approach00:48:50 - The Reality of Filmmaking and Work Ethic00:56:36 - The Role of a Director in Editing01:02:02 - Working with Actors01:13:26 - Influence of Other Filmmakers01:17:44 - Discussion on Interstellar and Christopher Nolan's Filmmaking01:21:07 - Discussion on Westworld01:23:09 - Discussion on Other Notable Films and Directors01:24:28 - Discussion on Coen Brothers' Films01:29:00 - Importance of Storytelling in Short Films01:29:47 - Christian's Daily Routine01:33:11 - Importance of Discipline and Adapting to Lifestyle01:33:39 - Travel and Adjusting to Different Time Zones01:34:40 - Family Dynamics in Asia vs the West01:35:09 - Value of Family and Community in Asia01:38:32 - Meditation Practices and Benefits01:44:59 - Physical Fitness Routine01:46:37 - Current Reading Material01:48:45 - Discussion on Joe Dispenza and Positivity01:50:26 - Christian's Media Background and Avoidance of News01:52:54 - Christian's Music Preferences01:58:48 - Current TV Show - The Crown02:00:01 - Recent Movies Christian Enjoyed02:01:55 - Discussion on Coen Brothers' Films02:04:10 - Christian's Social Media Presence

Disclaimer: We are not professionals. This podcast is opinioned based and from life experience. This is for entertainment purposes only. Opinions helped by our guests may not reflect our own. But we love a good conversation.Become a supporter of this podcast: https://www.spreaker.com/podcast/2-be-better--5828421/support.

What does it take to build one of the most respected teams in the NFL — and lead it with heart, grit, and humility?This episode is a special one. Recorded right in the heart of Seahawks territory in Seattle, I got to sit down with my friend, John Schneider, General Manager of the Seattle Seahawks.John has spent over a decade helping to build one of the NFL's most competitive and consistent franchises—leading through authenticity, values, and a deep commitment to excellence. Having worked closely with John for nine seasons, including two unforgettable trips to the Super Bowl—I can share that he leads from the front. Nothing contrived, nothing manufactured. He leads by being himself and by caring about his teammates. What you're going to hear in this conversation is a masterclass in leadership — grounded in football and deeply relevant to life. We talk about how John developed his values growing up in rural Wisconsin, the work ethic he learned from his dad, and the toughness he inherited from his mom. He shares how faith and humility anchor his decision-making, even when the pressure's on and the spotlight's bright. As you listen, I invite you to reflect on how you respond when things don't go as planned. And how might a clearer, more values-driven approach shift the way you lead—in sport, in work, and even at home?Let's dive in with the GM of the Seattle Seahawks, John Schneider. __________________Get Dr. Mike's Morning Mindset Routine here: https://findingmastery.com/morningmindset/Get exclusive discounts from our sponsors here: https://findingmastery.com/sponsors/Watch this episode and many more on our YouTube ChannelSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Ep. 228: Get excited for the Kentucky Derby with Spectrum Vice President Mark Kornegay! “Horses are like people—they can burn themselves out trying to keep up with the fastest ones, instead of running their own race,” he shared on this episode. Mark's career also includes leadership roles at Microsoft, Palo Alto Networks, and he served as a Special Agent for the FBI and an Assistant U.S. Attorney. You will learn why preparation is everything and the best performers understand their strengths and craft a strategy that suits them. Our BONUS RESOURCE for this episode includes Don's favorite quotes from today's episode and a reflection question so you can apply today's insights.  Do you want to write a book? In my new role as Publisher at Forbes Books and with the incredible resources and expertise of their team, we're making it easier than ever to help YOU to tell your story. Send us a message here to get started: https://books.forbes.com/don/  Looking for a speaker for your next event? From more than 30 years of interviewing and studying the greatest winners of all time Don offers these live and virtual presentations built to inspire your team towards personal and professional greatness.  Special thanks to Samantha Clark and Guillermo Orellana for making this episode possible.

Great food gets guests in the door, but a great team keeps them coming back. Shawn Gawle, the awarded chef behind Camaraderie, has mastered the art of creating exceptional dining experiences by prioritizing mentorship, culture, and intentional leadership. In this episode, we explore Shawn's journey from celebrated chef to chef-owner, how his philosophy of shared success shapes his restaurant, and the innovative ways he's redefining hospitality. If you're looking for practical insights on building a thriving team and unforgettable guest experiences, this episode is for you. Be sure to check out Camaraderie.____________________________________________________________Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.We have a lot more content coming your way! Be sure to check out our other content:Yelp for Restaurants PodcastsRestaurant expert videos & webinars

Taavet Hinrikus, the co-founder of Wise, one of the world's biggest fintech firms, gives advice on forming and running teams. Andrew Palmer learns the secrets of teamwork in Afghanistan, Mumbai and Silicon Valley; and Amy Edmondson of Harvard Business School explains how to foster psychological safety.Boss Class season one is free for a limited time. Season two will appear weekly starting May 12th. To hear new episodes, subscribe to Economist Podcasts+. https://subscribenow.economist.com/podcasts-plusIf you're already a subscriber to The Economist, you have full access to all our shows as part of your subscription. For more information about how to access Economist Podcasts+, please visit our FAQs page or watch our video explaining how to link your account. Hosted on Acast. See acast.com/privacy for more information.

Disclaimer: We are not professionals. This podcast is opinioned based and from life experience. This is for entertainment purposes only. Opinions helped by our guests may not reflect our own. But we love a good conversation.Become a supporter of this podcast: https://www.spreaker.com/podcast/2-be-better--5828421/support.

Disclaimer: We are not professionals. This podcast is opinioned based and from life experience. This is for entertainment purposes only. Opinions helped by our guests may not reflect our own. But we love a good conversation.Become a supporter of this podcast: https://www.spreaker.com/podcast/2-be-better--5828421/support.