Podcasts about Tableau Software

Ian is the co-founder and CEO of Koffie Financial, a finsurtech platform purpose-built for the trucking and transportation industry. With insurance at its core, Koffie's instant and transparent financial services empower truckers with the modern tools and technology necessary to drive efficiency and safety. He is an entrepreneurial leader at the intersection of data, enterprise markets and geospatial analysis. Previously Ian served as founder/CEO of Urban Mapping, a web-based mapping platform he sold to Pitney Bowes in 2015. Customers included Tableau Software, Google, Microsoft, Apple, Facebook, Kayak, IAC, CoStar Group. He has also served in a senior role at a startup that acted as outsourced research for the financial services industry, focusing on alternative data to generate alpha for hedge funds. Highlights from the Show Ian has been a serial entrepreneur, including working in the mapping space and how powerful the meta data about locations, and how critical it is to have accuracy in the data He went on to work on catastrophe exposures, with a specific focus on how geology impacts earthquake losses, which gave him more exposure to managing risk and the impact of loss He was drawn to insurance after a stint offering data to hedge funds because it wasn't as 'I win, you lose' as hedge funds where insurers doing worse means they're helping others Koffie was founded initially to look at the difference in trucking equipment, and how that impacts losses They found that midsize and large risks were self-insuring and forming captives because insurers weren't meeting their needs, but small trucking firms (under 100 tractors) can't afford to do that, so Koffie focused on the smaller-end of the market After a year and half, they got capacity in place, required telematics for insureds (first dedicated equipment, and later with an iPhone app) While this was all positive, the business ultimately didn't survive, and was sold to Acrisure in early 2024 Ian learned first hand something he calls the "InsurTech Paradox" Ian thinks, while we'll see a return of funding, it won't return to the situation where there are huge checks being written He also wonders about whether insurance should be incenting better behavior, even if it means the business that's insured doesn't work that day This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk. Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.

On this episode of The Founder's Sandbox, Brenda McCabe speaks with Kelly Breslin Wright, Founder & CEO of Culture Driven Sales. They discuss resilience and purpose related to the Culture Driven Sales methodology where Kelly Breslin Wright operates as a C-level executive, board director, advisor, and adjunct university professor.  Kelly Breslin Wright is an experienced executive and corporate board director for both public and private companies, with over 30 years of experience in leadership, sales, operations, and strategy roles. She has served as an Independent Director and Advisor for multiple Boards and has helped companies navigate multiple stages of growth. These include IPOs, enterprise expansion, CEO and leadership transitions, globalization, M&A, financings, business model changes, and global crises. She has a unique mastery of sales, go-to-market, leadership, transformation, strategy, growth and scaling, data and analytics, and culture.  As an operator, Kelly Breslin Wright served as President and COO of Gong, an artificial intelligence platform that serves revenue organizations to deliver insights at scale. There, she managed all go-to-market functions, including Sales, Customer Success, and Marketing. For nearly 12 years prior to Gong, Kelly Breslin Wright was Executive Vice President of Sales (Chief Revenue Officer) at Tableau Software (formerly NYSE: DATA). She joined as the company's first salesperson, where she grew Tableau's worldwide sales and field operations from zero to $850M in revenue and managed over half of the company's 3,400 global employees. Tableau was purchased by Salesforce in 2019 for $15.7B. Before Tableau, Kelly Breslin Wright spent time at Bain & Company, McKinsey & Company, Bank of America, Dale Carnegie Training, AtHoc, and Southwestern Advantage.  You can find out more about Kelly Breslin Wright at: https://www.linkedin.com/in/kellybreslinwright/   Culture Driven Sales Website: https://culturedrivensales.com/   University of Washington Foster School of Business Website: https://foster.uw.edu/faculty-research/directory/kelly-wright/   Winning the Board Game:   How Women Corporate Make THE Difference   Show transcription: 00:04 Welcome back to the Founder's Sandbox. The Founder's Sandbox is a podcast now in its second season. It's a monthly podcast in which I reach entrepreneurs and business owners that want to learn   00:33 about building resilient, scalable, and sustainable businesses with great corporate governance. I am Brenda McCabe, your host on the Founder's Sandbox, and my mission is really simple. By interviewing guests through their stories, I want to assist entrepreneurs in building those scalable, well-governed, and resilient businesses. Guests to my podcast are founders, business owners, corporate directors, and professional service providers   01:01 who like me want to use the power of the private enterprise, be it small, medium, or large, to create change for a better world. Through storytelling with a guest that will touch on topics that include resilience, purpose-driven enterprise, and sustainable growth, my goal is to recreate a fun sandbox environment where we can equip one startup founder at a time to build a better world through great corporate governance. Today, my guest is Kelly Breslin Wright. Thank you, Kelly, for joining me today.   01:31 Thank you for having me. I'm excited for the conversation. I've been pursuing Kelly for a number of years. And finally, we're making it happen today. So Kelly and I are going to talk about purposeful, culture driven sales. I'm going to give you a little background on Kelly. She is founder and CEO of Culture Driven Sales. She has promoted and led the Culture Driven Sales methodology as a C level executive,   02:01 public and private company board director, advisor, and adjunct university professor. She is an experienced executive and corporate board director for both public and private with over 30 years of experience in leadership, sales, operations, and strategy roles. We actually share a common past. We both originated from McKinsey and Company, where are paths crossed there. She has served as an independent director and advisor for multiple boards.   02:30 She's helped companies navigate multiple stages of growth, including IPOs, enterprise expansion, CEO and leaderships transitions, globalization, M&A, financing, business model changes, and global crisis. So we're in for a treat today. I asked Kelly to come because she really has a unique way of bringing in culture   02:58 behind sales. I think sales often times is a hidden or unwanted child. And I was amazed that none of my guests up until now has the expertise nor did they speak about sales. So it's the first time, Kelly, that you're gonna be talking to my listeners around your 30 years experience in sales. As an operator, Kelly served as president and COO at Gong, an artificial intelligence platform.   03:28 And we're going to talk a little bit about AI today. And prior to Gong, Kelly was Executive Vice President, Sales Chief Revenue Officer at Tableau Software. And it is formerly was on the stock exchange with the sticker symbol DATA. She was there for nearly 12 years. And she joined that company as the 10th employee. And we're going to listen to her story and what brought her to them.   03:57 So thank you again for joining me on the Founder's Sandbox, Kelly. Thank you for having me. You know, when we were just prepping for today's podcast, Kelly said, what actually made you wanna reach out to me? And it goes back quite a few years. Our first encounter was through a common passion serving on corporate boards. And you reached out to me to thank me for sharing my experiences that is in a book.   04:26 published and written by Betsy Berkhemer-Credaire, winning the board game, how women corporate directors make the difference. So I'm always thankful to people that do reach out unexpectedly and just thank you. And I finally, two years later, I've achieved what I wanted to get you on my podcast. So I am honored that you agreed to share   04:56 quite a few real world experiences that started while in undergraduate days and informed your career choices that led you to be the first sales person to join Tableau and number 10 employee. And while you were the CRO, the company went public. The learnings you continue to share as advisor, educator, board director, and executive to private and public companies are centered around your passion for culture-driven sales.   05:26 In preparation, I listened to a recent podcast interview on operators, building and scaling companies and your recruitment to Tableau. It had something to do with educational books. It also had something to do with grit and resiliency. And I work on resilience with the founders I serve as the foundational piece. And I wrote an article myself on empowering resilience   05:54 by unlocking your personal and enterprise value. I touch on three things, Kelly. I'm knowing oneself as a leader, having options and making choices, and finally being thankful. So can you share why Tableau asked you to join as employee number 10? That's going way, way, way back to the beginning of the career. Well, so,   06:20 it's interesting, you mentioned about selling books door to door. When I was in college, I knew I wanted to do something entrepreneurial and I wanted to be independent. And I came across this opportunity to run my own business selling educational books door to door. And that's what I did for my four summers when I was in college. And I think there are a lot of things, Brenda, that you had touched base on. One was sales. And we'll talk about that a lot today.   06:49 The second was resiliency. And I appreciate that you're always talking about resiliency because it's so critical, not only in business, but in life. And selling educational books door to door, when you show up at someone's house, you're not the most welcome person that they want to see that day. So there's a lot of doors that are slammed in your face and a lot of adversity that I dealt with in my 18 to 21 year old formative years.   07:20 taught a lot about resiliency of how to get yourself back up, keep on going, being able to learn to control what you can control and not worrying as much about the rest, a whole bunch of things. So we could talk about resiliency. Anyway, going back to how I started at Tableau, because when I was in college, I was known as this person that while everyone else was doing these cool internships or   07:48 They were lifeguarding at their home pool. I was talking to thousands of families, working 80 plus hours a week, running my own business. And people thought I was crazy, but I ended up making quite a bit of money. I paid for my undergrad, it paid for my first car, paid for my first house, paid for most of business school. And so later on in my career, when people were starting their first,   08:17 their startup or starting their own entrepreneurial venture. Oftentimes people would call me and say, hey, Kelly, you did that crazy job in college. They'd say, you sold all those books. Maybe you can help us. And that's exactly what happened at Tableau. So what happened at Tableau was the CEO of Tableau had gone to Stanford Business School and was classmates with a friend of mine from undergrad.   08:45 And so I had met him multiple times as Tableau was an incubation idea. And we had met actually at an Oscar party. And so when it came time to, to hire the first salesperson, there was this conversation of, Hey, maybe you should go talk to Kelly. And I remember thinking about resiliency and just raising your hand. When I first had that conversation and I looked at the job requirement.   09:14 Brenda, I literally didn't match anything on there. It was understand a lot about data, has taken multiple companies public, has been at companies that have grown to sizable amounts of revenue. And I had done none of that. So I think I'd had sales and hopefully the, smart and can think on your feet, hopefully that matched, but I didn't match any of the other things. And it really came down to,   09:41 having a passion about what the company's mission was and alignment of the values and how we wanted to work, which is how I ended up joining as the first salesperson. And then the story goes on from there. Wow. And you did just touch briefly on mission and we're gonna get to that in the next question. Okay. Yeah. So, so Tableau, 12 years, amazing. I admire that company.   10:08 A piece you wrote back in 2021, it's on your website and it will be in the show notes. It's called creating winning company culture by perfecting these two elements. You touch on mission. Often founders wait for later in creating a mission statement. And that they're either focused on for a client, a customer, their product or service, hiring a few of their team members   10:39 When does it make sense in your experience, Kelly, to create a mission statement? And what are those two elements you believe that create a winning company culture? That's a loaded question, but you've written about it. We're gonna hear it here on the founder's sandbox. Well, Brenda, I think that it's really important to have a mission from really early days.   11:04 And I think you're right in that companies often feel like they need to have, they need to figure out their product, they figure out the service, they figure out their operational cadence, they go get the first customers. But it can be very confusing if you don't understand where you're going. The way I like to describe it is building a business as you hire employees and as you get investors and   11:32 as you find your first customers and partners, it's building with these building blocks, similar to having a map. Okay. You have a map, you have to have a destination, you have to know where you're headed, because otherwise you can get very lost. And so although companies might not have their exact wording of a mission statement from very early days, it's important, I mean, I think it's important to have a mission right from the beginning. When I talk about Tableau,   12:02 Tableau from the time I started, the mission was help people see and understand data. And that was something that I really was drawn to, which is how I ended up joining as the first salesperson and employee 10 before we even launched version one. Because everyone then that we were hiring, our customers, the whole team was aligned on what it is that we were doing. What was the company's purpose? What was our why?   12:31 And what ends up happening is when companies are not clear on what that is, you might hire different people that all know you're building something in this space, but they may have very different ideas of the reason and the purpose of the company, the why of the company. And so it's really imperative to not only drive the alignment, but to also...   12:57 be able to make sure that the people that you're hiring to go on this journey with you are passionate and committed to what it is that you're trying to build. And if you don't have a stated mission, then everyone will come up with their own definition and reason for why you exist. And it's not always the same. And one thing, Brenda, that I really liked, like for instance, when you started off and kicked off this podcast, the first thing you said is at the Founder's Sandbox, our mission is this, and you explained it.   13:28 So everyone knows what it is that your, what your purpose is and why they're listening. And it's really important for companies to do that. But the mission isn't the only important part. So the two things is there's a mission and then also core values. Okay. Any companies that I meet with, they'll say, we're not gonna spend that much time on mission and core values, because then they're just words on the wall. You throw it up and it doesn't mean anything. Well.   13:54 If you're going to have mission and core values and they're just going to be words on the wall, yeah, then they're not going to work. They're not going to work and it's not going to mean anything. But it is actually really important to have them and help them guide and advise how you build your business, how you hire, how you engage with your customers, and then holding yourself and your teams accountable.   14:22 to make sure that you're behaving in a way that's in accordance with your core values or your operating principles. And I'm sure we can talk about that more as we go through. But each company that I have joined is very intentional about their mission and core values. And that helps them to be very intentional about how they build their culture and how they're guardians of that culture. Yes, and you actually, for your...   14:52 the course you're teaching in the Culture-Driven Sales Institute. You did a lot of surveys and interviews. Can you shed some light on some of the background? I think you talked about the 85 companies at different stages of growth. Tell us a little bit about what you found, those aha moments of particularly back to mission and core values. Yeah, well, so at Tableau, just to go back a little bit.   15:19 So at Tableau, the management team at Tableau had not built a business of that scale before. We were all doing it for the first time. And so we were in a space that was very disruptive and transformative. We were in business intelligence, we were doing data analytics in a different way. We had a different go-to-market approach of how we were actually handling sales. And there weren't companies to go look at to how to do it. So the way we were doing it as,   15:49 first time executives in a first time team is we were very clear, I mentioned on our mission, to help people see and understand data. And we had very specific core values that helped to drive the way that we were behaving. We were on a mission, we used our products, we kept things simple, and we could go through and talk about a lot of these other core values. Well, that is really what helped us to go build this   16:19 really transformative company. When I finished at Tableau and decided that in this next stage, I wanted to be able to help other companies to grow and scale and do work both in teaching as well as an advisor or board director. I wanted to figure out, well, how can I be the most helpful? What is it that companies actually need? And so I ended up meeting with the whole slew   16:47 of founders, go-to-market leaders and CEOs. So in that first year, I did, I sat down with about 85 founders and CEOs over the course of the next few years. I've met with maybe 135, 140. And I asked these companies some very specific questions. One of the first questions that I've always asked, because I'm so passionate about mission, and I just assumed that companies were doing it in the same way we did at Tableau. And I found out,   17:16 that that actually is not the case. So when I was meeting with companies, one of the first things I would ask these CEOs is, well, tell me about your mission. Tell me about your company why. What I learned was actually quite eye-opening. Some of these founders would say, our mission is to get 30% market share. Our mission is to get to profitability in X number of years.   17:45 or very operational KPIs. And so I'd say to them, that's not a mission statement. That doesn't rally around the purpose of what you're doing. And sometimes these CEOs would say, no, that is our mission statement. That's how we're rallying our team. And so that I kind of was scratching my head. That's not a mission statement. Even more interesting to this though, is often times these CEOs or founders would say, hey, Kelly, you're an expert in go to market.   18:13 we're having some lack of alignment and we need help of why we have our salespeople don't want to sell what it is our product team is building or our sales team is trying to sell something that's different than how the marketing team is marketing it. Got it. And so then I would say, well, let me talk to some of those other leaders. And I would ask everyone that I talked to, first question is, what's your mission statement? And this was what was so...   18:42 crazy. I would ask the CEO, I would ask the co-founder, I would ask the chief revenue officer, I'd ask the chief marketing officer, the head of product, what is your mission statement? And guess what? Almost all of the time, each executive that I would ask would have a different answer to what their mission statement was. Wow, at the same company. So crazy, even if they had a published mission statement. And that's when I realized, oh,   19:12 People are just using these as words on a wall. And then you wanna know, well, why is a company not aligned? Well, if you have a product leader who is driving the engineers according to one mission statement, and you have a sales leader that's going and trying to engage your customers with a different mission statement, well, duh, you're not aligned if you're actually training your teams and advising your customers that you do something different.   19:42 And that was a huge aha. And the same thing was true for the core values. And so it is actually, here's just a main takeaway. Okay. Companies need to realize that the corporate strategy is very intertwined with the go-to-market strategy. Got it. Many companies think of their corporate strategy is often very aligned with the...   20:12 product strategy, but it all trickles down to how are you hiring? How are you engaging with customers? How are you making sure those customers are successful? How are you telling your story on your website and how you engage with your investors and in the world? And that go to market strategy goes all the way back up to the corporate strategy and all starts from mission, vision.   20:41 What is your company's story? What is your company's why? And we need to roll that all together. And that's a lot of what I teach in my course on culture-driven sales. That's a lot of how I end up helping companies when I'm advising or on the board. All right. So I often pride myself on my guests bringing in some practical tools while in the interview.   21:11 alignment of strategy with the culture. All right, we get that. Corporate strategy is very intertwined with sales strategy. And again, depending on the stage of the company, what do you see as key takeaways? I mean, how do you recruit? Is it dependent upon stage of the company? What are those KPIs or what are those core values? How do you measure? So can you walk us through some specific examples and tools that you perhaps used at Tableau?   21:42 on bringing in the mission to the core processes, hiring, training, the sales motion. What are those behavioral elements that you would include in your managing your teams, as well as growing the company? Yeah. Well, Brenda, I think it is really important to be able to have very specific hiring and performance management tactics that help to make sure you're managing that.   22:11 bar of your mission and value. So here are some very specific things. And I can give kind of tangible examples. Like for instance, companies should be using behavioral interviewing. And what happens is many companies are focused so much on the experience and the resume skills that they're looking at, has someone done this job before? Have they been successful in doing this exact   22:40 thing that I need, whether it's enterprise sales or have they been a CFO before, depending on whatever the role is. But it's really important that everyone can do behavioral interviewing. Now behavioral interviewing can be kind of tricky. The first thing you need to do is you need to make sure that you understand what behavioral traits you're trying to flesh out and be very specific on that. And then training everyone that is in the interview process on   23:08 How do you do behavioral interviewing? Now, some of the things that to do with behavioral attributes is look at the most successful people in your company, what are the behavioral attributes that they have, and then how do you interview and flush that out in the interview process? So that's example one, and we can do a little bit more there. Number two is how...   23:36 can you make sure that your core values are being identified and fleshed out, not only in your interview process, but in performance management? So I'll give a very specific example. At Tableau, one of our core values were like the first core value was we build great products, second core value, we use our products. How do we flush that out? In at Tableau, I had.   24:06 at the end, maybe 1800 people on my team in the GoToMarket organization. Virtually every single one when they were hired during the interview process had to do a demo on Tableau because our mission was we help people see and understand data. Our product was so easy, everyone could use it. And typically in software sales, it's the sales consultant or the sales engineer   24:34 that does the demo. But in Tableau, it's so easy, we wanted everyone to use the product. So here's an example of what often would happen, especially for someone that was more experienced and further along in their career, we would give them the assignment of, we need you to go download the product, takes 90 seconds to download, go find your own data set or you can use our sample one and do a demo. And this is gonna be one of the interview stages.   25:04 And sometimes people would be very excited about it. Other times people would say, hey, you know, Kelly, I'm interviewing with a ton of companies. And if you hire me, then I will learn the product, but I'm not gonna spend tons of time to go learn the product in the interview process. And the answer there, you can imagine Brenda, was thank you very much. The interview process is done.   25:33 And yeah, because, and that was a few things. One is our mission is we help people see and understand data. We want people that are super excited about that. So if you want to work here, we want you to be very excited about understanding what it is that we do. And if you're not going to do that in the interview process and you're not really that passionate about our mission. But secondly, we wanted people who were going to be all in and be able to use our product.   26:00 And that was one of our core values that we fleshed out very early on. So there's ways that you can look at that. Another tangible is in the annual performance review, it wasn't just the work that you did, but in our annual performance review, at most of the companies that I've been involved in, one of the checks are how much are you abiding   26:28 and embodying the core values of the company. People didn't get promotions, they didn't get pay increases, they didn't get high ratings unless they were living every day according to the core values of how they interacted with the internal team and with the customer. So those are some tangible ways to summarize again, behavioral interviewing flesh out the core values in the interview process.   26:58 and make sure that those core values and adherence and passion about the mission are part of your annual performance review process. Thank you very much. Three practical tools when you're scaling your organization, not just in sales, the entire organization. That's very, very helpful. You've recently launched Culture Driven Sales Institute.   27:28 And I know in one of the podcasts that you've been a guest to, you talk about storytelling and that a salesperson has to have at least three stories. So I wanted to do a practical exercise here today. Give you a bit of your own medicine, right? Which is you've started a culture-driven   27:58 that you would tell about. Yes. Well, so let's back up a little bit and why storytelling is so important. Thank you. I think what happens is when companies think about selling their product, they often are so focused on the what and the how, they miss the why. And the why comes back to why the mission is really important. Because   28:28 Well, when you think about not only employees, but for customers, customers want to understand why a company exists. Because what people don't realize is that the whole process of purchasing is very emotional. People use logic to do their research, to make sure that that product or service has everything that they need. But the lion's share of why someone actually makes a purchase decision,   28:57 is actually emotional. And so companies need to be emotionally connecting with their prospect and their customers. Think about this on a very tangible level. Just think about it separately of why you as an individual would buy a house or why you would buy a car. If you're looking for a house, you know you want it in this neighborhood, you want this number of bedrooms, you want this amount of square footage, this amount of bathrooms, but in the end,   29:26 you have to like feel it with the house. It's an emotional connection with that house. And this is the same reason that people buy, even if it is a software or an enterprise product or whatever it is that people are buying, a system or consulting, you need to feel it with the person and company that you're going to be interacting with. And it's shown in, if you look at research,   29:56 had done a whole survey to understand why people buy a certain product or service, most companies behave as if it is the specs of the product or service and the price. And as it turns out, those are two reasons why people buy. But the largest reason why people buy is actually their engagement and experience with the company. So this is really important to think about. So now going back to the stories.   30:25 The stories are, well, you want to be able to communicate the company story. You want to be able to communicate the individual, your personal story, and then also your customer story. So three stories, company story, personal story, and your customer story. So if I were to talk about it specifically for me, the company story of why I founded culture driven sales in the first place was.   30:54 What I realized is companies were just focused so much on the what and the how, focused so much on operational processes and operational execution and all these tactics. And they were missing the real reason of why companies buy, which is tied to   31:19 having an integrated go-to-market strategy that ties back to the corporate strategy, coming all the way from mission, vision, company story, values, but then how that ties into how a company tells their company story. What are your unique differentiated value propositions? Who is the ideal customer profile that you're trying to reach?   31:48 And then what is the best sales approach to be thinking about it? Companies were often asking me, well, how can I go get my specific sales? Hey, Kelly, just help me with, should I be enterprise sales or a different motion? What should be on my sales operational tactics? And they were getting in at such a detailed operational level, they were missing that high piece, which helped guide the strategy on the go-to-market strategy. So this is why.   32:16 I founded Culture Driven Sales in the first place. The second reason of my personal story is why was this important to me? Well, when I talk about what we did at Tableau, remember we discussed how this was the first time I had built an enterprise software team. And the first time that I had been building a company from zero up to a public company.   32:46 We had a team that we were so focused not only on building a great company, but thinking about our high priority was we want to build a great place to work. We were intentional on creating a great place to work with a great culture where people felt like they could bring their authentic self and be able to really build their career at Tableau. That was as important a goal to us.   33:15 as it was to go build a huge sustainable business that was creating great products for our customers and good returns for our investors. And what I realized was not all companies were thinking about that, but we were creating this movement where our customers were really excited and our employees are really excited. And this is something companies want to do, but they just don't know how to do it.   33:45 by putting culture at the center is really important. And so having culture drive sales rather than just focusing on your sales and thinking culture will just fall out on the backside. Culture isn't just a derivative that happens. You have to be as intentional and thoughtful about culture as you are in driving all of your other strategic priorities as a company. So that is the whole company story.   34:12 And then my own personal reason, my personal story for why I did it for a customer story is customers are actually realized that they get better results when they do this. And so when I'm on these different boards, oftentimes companies are saying, you know, how, like what, what, one specific example is oftentimes a company will say,   34:41 Well, how can I do this myself? If you look at their website and then you look at the website of their five competitors, they might all look identical. You take their name and their brands off and they all say that they're doing the same thing. But when you weave the company's story into it and their unique differentiated value propositions, that company gets more of a personality. It actually is unique. And that is what...   35:10 can really help to light up these individual companies so they can be different, they can be unique, and they can understand how they're gonna go and differentiate themselves across everyone else in the noise when they go and focus on culture more than they have before. Yeah, so what maybe, you know, biodegradable chickens are largely made by emotional, right? Okay, so.   35:38 One of the things that we did that was very different at Tableau is we did storytelling training. Okay. Many companies, they do when they're training their salespeople, they do customer centric selling, they do spin selling. They're trying to talk about solution selling in a way where it's really more about pitching the wares of the company. When you're really focused on the customer more.   36:06 you want to do storytelling because we've already established that it's an emotional type of cell. So we did a very atypical type of training. We brought in storytelling training and we taught people, well, how can you learn to tell stories? More about the company's why, more about the customer story, more about your personal story. And it was very interesting what happened is after this two interesting derivatives came out of this is   36:35 Our employees said, wow, this is not a typical sales trading. This is a communication trading that's helping me to communicate with not only my prospects and my customers, but everyone in my life, my family, my kids, all these things, because sales is about communication and emotionally connected. So that was the first derivative of our employees said, this is really useful.   37:05 The second derivative that came out of this is we had our customers came back and they were saying to me and my team, huh, why is it that Tableau is selling in such a different way? It seems like the Tableau salespeople are understanding me and my problems and my company in a way that others are not. And it was because when you're storytelling,   37:31 you're really emotionally connecting in this more deep communication way. It's not just twitching your wares. This is why you should buy. Here are all the things that we should do. And companies want to really be able to strive to do that. And the companies that do this well, they're often talked about that they're creating a movement. They're doing something transformational and disruptive where they're bringing these customers in that really wanna be   38:01 part of that whole aura, rather than just buying the widget in a transactional way. It's a way to really connect with your customers in a much deeper, more meaningful way. Thank you. You heard it here. Storytelling training. This is fascinating. Going to switch gears. Let's get back to the corporate boardroom. All right.   38:28 The right you check so many boxes. So you with scaling companies. They start out with advisory boards, but when they're at their first fiduciary fiduciary board of directors, what would you be seeking in a high performing company, Kelly, for this important milestone in terms of all the nuggets you've provided today, mission, core values.   38:57 storytelling, what are some of the nuggets you'd want to bring into the boardroom at the fiduciary board level?   39:06 at the board level? Well, that's a really wide question. I think there's a couple things, Brenda, to consider, especially if people are considering adding board directors or for those in the audience who are considering maybe being a board director yourself. Okay. First thing is companies will often have a board matrix. They'll have their idea of what are the different skills that they want to have represented   39:36 on the board. And so if you're a company, you want to be able to be thinking of what are the different skills and experiences that you want on the board to be able to help guide your executive team and your entire company. So for instance, for me, I brought, I've been a strategic consultant, so there's strategy. Strategy is a very big part of what happens on the board to help   40:06 the company think about their short and long-term strategy. Two, I'm a go-to-market expert, I'm in sales. And many boards will have different experts in different disciplines. So pretty much every board will have a former or currently sitting CEO to be a CEO coach or mentor. Oftentimes there will be a financial expert who was a CFO or worked at one of the big audit firms.   40:36 because they might be chair of the audit committee to help drive all of the financial and regulatory issues that are on there. And then oftentimes they'll have a product person that helps them with the actual product. My expertise would go to market for sales and marketing and branding. And you want different members on the board to have different expertise. So you can bring that and have resources for all those different areas of knowledge   41:05 will help to upscale and scale your team. The next piece is you want to be able to have a culture in the boardroom that is reflective and complimentary to your culture as a company. So you just in the same way, you want to do behavioral interviewing for your employees to make sure that the employees...   41:31 are aligned and operate in adherence with your core values and are passionate about your mission, you want that in the boardroom too. You don't want people that are just gonna tick the boxes for experience and resume, but they're passionate about what it is that your company is doing and that they will behave in a way that will help to further those core values and the culture. The last thing that I'll say is,   42:00 You want to be able to have discourse and open conversation in the boardroom. Yes. And you want to be able to promote diversity of thoughts and ideas so that you not only can have different experiences represented in the boardroom, but you're going to be able to have different respectful conversation so that the best idea wins.   42:29 and that you can have board directors who will challenge your way of thinking and ask questions to make sure that you're getting that top performance. And many companies, they think they want that in the boardroom, but they actually operate in a way where they want more yes people on the board. Just people to validate and say yes and agree, that is not going to be the most effective board.   42:57 You actually want people in the boardroom who are going to be able to challenge your way of thinking to call you when there may be a better way to do things. And of course, they're not the ones ultimately making the decision. You as the operators are going to make the decisions, but you want to have a respectful discourse where people are going to be able to challenge the way of thinking.   43:27 rather than just have a stamp of approval.   43:32 Excellent. Thank you for changing course there. So skill matrix, largely functional, strategy, finance, go to market sales, prior CEO or sitting CEO, culture in the boardroom, that is reflective of the company. So actually choosing and through the interview processes, right? For the corporate boardroom. I like that. And then finally, diversity of thought.   44:01 Right. First thing you thought is really important, not only in the boardroom, it's important inside the company too. And that is when we go back to having the best culture and behavioral interviewing, all of those kinds of things. Remember when you're thinking about culture, companies evolve. So in the past, people talked about cultural fit. I don't like to use that term because cultural fit is they're fitting into the mold of what the company already is. It's more of.   44:30 Are they going to be culturally additive to help to abide by these core values and to help to continue to grow and extend the culture in a way that you're scaling and growing into your next space? Thank you, Kelly. I want to ask you a question because last night when I was preparing the Zoom, we record this on Zoom platform,   45:00 they now have generative AI. And it is the presence of AI for me as an operator on my podcast and other materials that I generate myself, it's quite overwhelming and kind of intrusive. So I tried to turn it off, right? I was unable to. So after this recording, we'll have AI generated summary. How do you see...   45:30 AI's role in sales motions. And can you share your experience while perhaps you served as president and COO at Gong, which is indeed an artificial intelligence platform that serves revenue organizations to deliver insights? Just bring some light and maybe I'll be less overwhelmed. Well, I think Brenda, anytime you're introducing a new technology,   45:58 There is a transformative time because things change. And a lot of it has to do with change management and people just accepting that new technology. And you can think about that with, it took a while for people to accept new cell phones and smartphones. If I think back to early days at Tableau, for people to say, wait, you're going to collect all my data?   46:22 Are you, oh my goodness, no, there's the privacy and all of that. Now that's the same thing that's happening now with generative AI. Okay. Saying, Oh, it's a little scary. It's a little big brother. I don't want someone to be looking at all of this data and information. It seems a little creepy. And this is just typical of technology evolutions. You have the first movers who are the early adopters.   46:49 And then you have the rest of the world you ask to get comfortable with that. So, so Brenda, you shouldn't feel bad. It's just, there's many companies that are saying, Hey, I'm not sure that I'm really comfortable with it. I think the next thing though, is it's interesting for companies to look at it in a different perspective and see generative AI and AI overall. It's here to stay. It is not going away.   47:17 and it's going to transform businesses and transform the way we do work in a pretty meaningful way. And so you can push it, but it's gonna catch up anyway. So the companies who are actually going to do the best are going to be those who embrace the new technology and figure out how they can make it beneficial to them and help get through that change management faster.   47:46 Now you asked a specific question about how is it going to transform and augment go to market and sales. Yes. If you think about a sales person, salespeople have to know so much. I mean, when you're interacting with a company and a prospect, you have so many conversations, you have emails, there's texts, there's so many different things and there's their. Customers are going to your website. They're putting in.   48:15 report and support questions and tickets and all of this. And it is very difficult for any one human being to actually recognize, synthesize, and know everything that's going on with all those customer interactions. Okay. And from a sales way, if you could as a sales person actually have a technology that would help you to understand   48:43 What is this customer a prospect? What are they most interested in? What are their key issues and problems and challenges? What are the main things that they've been bringing up consistently on all of these prior conversations and sales calls and interactions and support tickets? And it was able to say to you, Hey, this is what you need to know. Okay. Then it, then it doesn't become scary anymore. Then it becomes, wow.   49:11 I am helping someone as my own personal assistant to do my job faster and more effectively. And that is what AI does. That's what Gong does, is Gong takes all the interaction with the customer and helps to tease out what are the most important things that you need to know. And now it can even be more of an assistant of I'm writing an email to you as a followup for this call.   49:37 Well, the AI will actually tell me, here are the most important things we talked about. It might even draft the email. And then it allows me to have more time to help my customers and less time having to parse through all of these disparate sources of information and content to try to remember, or sometimes it's not even remembering because I wasn't even involved in all those conversations. So you should think about AI as a way   50:07 that is a personal assistant to help you be faster, more effective, and you can always change it and you can augment it and you can edit it, but it's helping you to do your work faster and better and more effectively. Excellent. Productivity. Productivity, yes. Helping productivity. Wow. So the show notes are actually generated in Zoom. I have...   50:36 use a different platform myself, Riverside. But you should see how it works. Yeah, and it's amazing. Yeah, and it was in beta and now it's fully, so I was like, oh, that saves me at least two hours of running things. It saves you two hours of time. So ask yourself, it seems scary and overwhelming, but if it saves you two hours, then one, you have two hours of your time back to do more meaningful work.   51:04 but it also might give you a bunch of good ideas of synthesizing the content in ways that you hadn't thought of, or it might actually bring up something that you would have missed. So it's making you more effective at your job, but you are still in complete control because you can use it or not use it, right? So it's just helping your productivity. Thank you, thank you. Well, we're...   51:28 This is the time that I want my guests to have an opportunity to provide some contact information on how to reach you. It will also be in the show notes. Would you like to share some contact details? Absolutely. There are two of the best places to reach me. The first is on LinkedIn. Please go find me, Kelly Breslin-Wright on LinkedIn. Connect to me. Reach out. Send me a message. And would love to be connected there.   51:57 The second is on my website, which is cult Just the three words, cult There's tons of content there. There's a lot of tips and tricks and podcasts and speaking bits of what we have talked about there. There's also a contact form on that website. If you would like more information, if you would like to do one of my workshops for your company, if you have any kind of questions,   52:26 or would like to engage in a different way, please go visit the website and I look forward to hearing from you. Thank you, Kelly. So I'm bringing it back to the Founder Sandbox now in the second season. I do ask each of my guests to share what the meaning is of certain areas of work that I work with founders on, which is resilience.   52:56 purpose-driven enterprise and sustainable growth. So not one guest has the same definition which makes it so rich. What does resilience mean to you? We kind of started the interview around the grit and resilience you had selling educational books. I think resilience, if we go back full circle to where we started, resilience comes back to one, being able to bounce back, being able to   53:26 control what you can control because there's a lot of uncontrollables. But resilience also means embracing failure and growth with the growth mindset because we learn a lot more from our failures and where things go wrong and our challenges, often than we do from what goes right. And resilience is being able   53:52 to be elastic in that way of not everything is going to be perfect and be able to continue to grow and develop. So that would be my answer on resiliency. And what about purpose driven enterprise? What does that mean to you? Well, purpose driven enterprise. I mean, this is a very easy one for me. I teach class on culture driven sales. Much of that is helping companies to really think about   54:20 What is their mission? What are their core values? So that they can understand and operate in accordance to their company's why, be able to communicate that. And so much of this means is, if you look at what is engaging employees the most now, yes, employees want to be employed at a company where they can identify with the mission and the purpose.   54:48 where they can see how the work they're doing, they're not just a cog in the wheel, but they're actually contributing to have an impact on a larger purpose. So this is important for the employees. The thing though, when it comes to purpose-driven enterprise, it's important for all of those different communities as well because it's not only the employees, it's the prospects, it's the customers, it's the investors.   55:17 it's the communities in which we serve, people want to understand who is it these companies that they're dealing with? And do they believe in the purpose of what that company is? So it's important for not only the culture side, but these purpose-driven enterprises, they're the ones that are getting much better, proven, factual results. The data shows.   55:46 The person driven enterprises are actually the ones that are doing better, getting better performance. Amazing. Sustainable growth, not to be confused with sustainability, but sustainable, scalable growth. What's that mean to you? Yeah. Well, with this for sustainable growth, it's interesting because there's always a balance between doing what's important right now for the short term.   56:15 And also making sure that you're looking far enough out into the future. And the things of this is if you think about companies, companies are building day by day. So one of the tidbits that I often will give companies is don't get too ahead. Don't go too far over your skis because companies are built day by day. And oftentimes there might be a smaller company. I deal with a lot of   56:42 startups or hyper growth companies and they'll say, hey, I want to be a public multi-billion dollar company and they might be at a hundred million now. Well, you're not going to get there overnight and you have to remember that companies are built one day at a time. So make sure you don't go too far at the same time though. You need to balance and say, okay, sometimes people get so looked at what is sitting right in front of them.   57:11 They forget to see the forest between the trees and they're only focused on, well, I'm gonna do this today, I'm gonna do this this week, I'm gonna do this next month. And they end up adding a whole bunch of operational processes and systems that then in six months or a year or two years from now, they're gonna have to rip out and redo. And so we need to be thinking, well, as we add, is this something that is going to help create   57:41 like the baseline of where we're going to go. So it's always a balance of make sure you're not getting too far in advance, but make sure you're not getting too stuck in the weeds today. And I think that if you can balance out those two, then you can really have sustainable growth. Yeah, so thank you so much. This is truly from the voice of an operator. I appreciate that. Last question, did you have fun in the sandbox today?   58:09 I did have fun in the sandbox and Brenda, it's always good seeing you. I appreciate the conversation and looking forward to continuing to connect with people that are going to go play in your sandbox. Thank you. So to my listeners, if you liked this episode with Kelly Breslin, right? Sign up for the monthly release. We're founders, business owners, corporate directors and professional service providers.   58:37 help to share their lessons on how to build with strong governance, a resilient, scalable, and purpose-driven company to make profits for good. Thank you, signing off for this month. Have a great day.  

Neste episódio especial do Braincast, exploramos o passo a passo para se construir uma cultura de dados. Seja na sua vida ou no seu trabalho. Carlos Merigo, Ana Freitas e Luiz Yassuda conversam com Jaime Muller, Country Manager na Tableau Software, sobre como a correta leitura e organização de dados pode não apenas melhorar a tomada de decisões, mas verdadeiramente transformar informações em ações estratégicas. ----- TABLEAU É UMA PLATAFORMA QUE TRANSFORMA A MANEIRA COMO A GENTE VÊ, ENTENDE E — O MAIS IMPORTANTE — AGE COM BASE NOS DADOS. Empresas do mundo inteiro estão usando o Tableau para tomar decisões mais espertas e rápidas. Transformando complexidade em clareza e incerteza em estratégia E quer saber do melhor? Você não precisa ser um gênio dos dados para usar. O Tableau é todo intuitivo, com aquela pegada de "arrasta e solta" que a gente adora. E ele ainda te permite conectar com todos os seus dados, seja na nuvem, localmente ou até mesmo integrado ao CRM da Salesforce. E a cereja do bolo do Tableau é sua comunidade. Com mais de um milhão de membros, a Comunidade do Tableau é um ecossistema vibrante de aprendizado, inspiração e inovação. Aqui, você não está sozinho. Você é parte de um movimento global, unido pelos dados. Acesse tableau.com e descubra como o Tableau pode te ajudar a ver e entender os dados e impulsionar a criação de uma verdadeira cultura de dados na sua vida e no seu trabalho. ----- *SIGA O CANAL B9 NO WHATSAPP* https://b9.com.br/zap ----- *ASSINE O BRAINCAST* Assine para ter acesso ao Braincast Secreto e entrar no grupo de ouvintes do Braincast Saiba como ser um braincaster de carteirinha: *b9.com.br/assine* ----- *SIGA O BRAINCAST* Seu podcast com conversas curiosas para mentes criativas está em todas as plataformas e redes. Inclusive, na mais próxima de você. Encontre o @braincastpod: No Instagram; no Twitter; no TikTok e na Twitch. ----- ✉ Quer entrar em contato? Envie um e-mail para *braincast@b9.

Joni Hanson Davis is the female founder of Kirkland, Washington Femtech company Beli, modernizing reproductive, prenatal, and fertility health based on the latest nutritional science with one small, yet significant act of a daily prenatal vitamin for both men and women. After a long successful career leading Fortune 500 companies and technology startups to IPO, Davis founded Beli in 2018 with a personal mission to address the growing crisis of infertility and modernize the stagnant prenatal vitamin market. The fertility market is a $24B market, and yet prenatal vitamins still haven't caught up with modern nutritional science. 50% of all infertility can be traced to male infertility and nutrition plays a major role in successful pregnancy outcomes and science led Beli to look deeper at how nutrition plays a vital role in sperm health, launching the first modern male prenatal in 2019. Today, thousands of men across the country are using Beli and the company has built a following of loyal customers including heavy-hitter celebrity customers. The success of the men's prenatal vitamin led Beli to launch an exclusive women's prenatal in 2021 based on the latest folate and choline research to address both male and female fertility nutrition together. Beli has grown organically to become a profitable company with a multi-million dollar run rate with a small investment from strategic angel investors in the direct to consumer space in less than two years. Beli will be raising a Series A round this summer to further accelerate its strong growth. Prior to Beli, Davis held executive positions with Microsoft, InfoSpace, and Tableau Software.   https://belibaby.com https://www.instagram.com/beli.baby/   For more information about Michelle, visit www.michelleoravitz.com The Wholesome Fertility facebook group is where you can find free resources and support: https://www.facebook.com/groups/2149554308396504/ Instagram: @thewholesomelotusfertility Facebook: https://www.facebook.com/thewholesomelotus/

Many women experience it during their pregnancies . . . it's pregnancy cravings. Over the years, I've heard from hundreds of my clients about their pregnancy cravings. I've had women tell me they craved fruit, a particular flavor of ice cream, cheese, protein, french fries, and even some strange pregnancy cravings. We wanted to learn more about what causes these pregnancy cravings and why they can be so different from woman to woman and from pregnancy to pregnancy. Joni Davis is joining us today to help us learn more about this topic and discuss the importance of health before, during, and after pregnancy. Who is Joni Davis? Joni Hanson Davis is the female founder of Kirkland, Washington Femtech company Beli, modernizing reproductive, prenatal, and fertility health based on the latest nutritional science with one small yet significant act of a daily prenatal vitamin for both men and women. After a long, successful career leading Fortune 500 companies and technology startups to IPO, Davis founded Beli in 2018 with a personal mission to address the growing crisis of infertility and modernize the stagnant prenatal vitamin market. The fertility market is a $24B market, and yet prenatal vitamins still haven't caught up with modern nutritional science. 50% of all infertility can be traced to male infertility, and nutrition plays a significant role in successful pregnancy outcomes. Science led Beli to look deeper at how nutrition plays a vital role in sperm health, launching the first modern male prenatal in 2019. Today, thousands of men across the country are using Beli, and the company has built a following of loyal customers, including heavy-hitter celebrity customers. The success of the men's prenatal vitamin led Beli to launch an exclusive women's prenatal in 2021 based on the latest folate and choline research to address both male and female fertility nutrition together. Beli has grown organically to become a profitable company with a multi-million dollar run rate with a small investment from strategic angel investors in the direct-to-consumer space in less than two years. Prior to Beli, Davis held executive positions with Microsoft, InfoSpace, and Tableau Software. What Did We Discuss? In this episode, we chat with Joni about pregnancy cravings, controlling them, and what nutrients are needed for you and your growing baby. Here are several of the questions that we covered: What nutrients are essential for women during the prenatal period? What are the best sources of these essential nutrients? Many women experience pregnancy cravings at some point in their pregnancy. Is there any science behind these cravings? Pregnancy cravings may often be for foods not traditionally considered "healthy." Is it okay for women to indulge in these cravings? What do you suggest for women to help curb their cravings? Do you have any favorite "treats" that are also nutritional for pregnant women? What is your top tip for moms during the prenatal phase? Joni's Resources Website: Beli Instagram: @beli.baby Learn more about your ad choices. Visit megaphone.fm/adchoices

Declan Ivory Intercom's Vice President of Customer Support is an experienced senior leader with a passion for building and developing high-performing teams and applying digital technologies to support organizations through major business transformation.   Prior to sharing his operational expertise and strong leadership to support the growth of Intercom's customer support team, over the last 10 years, Declan has held senior support leadership roles with Amazon Web Services, Tableau Software and Google Cloud.   Questions  • We always like to give our guests an opportunity to just share a little bit about themselves in their own words, how did you get to where you are today? • So, for those of our listeners that don't know what Intercom is, could you tell them what your company does? • So, AI, it's covers quite a bit of things. Could you tell our listeners maybe, I would say, two or three top areas that you think organisations need to focus on as it relates to AI? And maybe what are some of the skill sets? • Could you also share with us what's the one online resource, tool, website or app that you absolutely can't live without in your business? • Could you also share with our listeners, maybe one or two books that have had the biggest impact on you, it could be a book that you read a very a long time ago or even one that you read recently. • Could you also share with our listeners what's the one thing that's going on in your life right now that you're really excited about? Either something you're working on to develop yourself or your people. • Where can listeners find you online? • Now, before we wrap our episodes up, we always like to ask our guests, do you have a quote or a saying that during times of adversity or challenge, you'll tend to revert to this quote, it kind of helps to get you back on track if for any reason you got derailed.   Highlights  Declan's Journey  Delcan shared that that's a good question. So, he originally studied engineering and graduated as an electronic engineer and went straight into the kind of technology industry. And he's stayed in the tech industry for the last 35 years. But one thing he kind of realized very quickly, one component engineering background that gave him a strong problem-solving skill, and two any business only lives for customers.  So, he's always been obsessed by doing things for customers and making their life easier and delivering a better customer experience, that's kind of driven him from early on in his career.  And the result of ended up in various kinds of customer support roles. And in particular, over the last 10 years, he's been working with organizations who are growing very fast, building out a compelling customer support experience, trying to apply technology to how they're enhancing and improving the customer experience during the support journey. So, he has had the opportunity to really work in high growth environments. And how he landed in the current role, he was kind of a little bit disappointed that at the speed at which the customer service or customer support industry was really adopting technology and felt like there was a gap there.  Some examples of businesses being very innovative, but it wasn't pervasive across the industry. And moving to an organization like Intercom, whose whole kind of raised data is about delivering customer support and having a compelling Customer Support Platform. It was an opportunity, one to work for an organization that was very innovative, and was really driving the technology capability within the customer service base. But also gave him the opportunity to use the things too that customers support are using as well, which meant that he could be a genuine voice to report back to the product team, and really implement a product roadmap, product direction, and really drive the level of transformation around how support is delivered using technology. And at the end of the day marrying technology and compelling human support to really drive a value-add experience for customers.    What is Intercom and What They Do? Me: So, for those of our listeners that don't know what Intercom is, could you tell them what your company does?   Declan shared that Intercom is an Irish founded company, very much focused on delivering the next generation customer service platform, built for what they call an AI world. But very much recognising that combination of AI technology or automation, working in conjunction with human support that actually delivers the best customer experience possible.  That's kind of is the focus of Intercom, it is building and delivering has stated, the next generation customer service platform. It's got a very strong heritage from a technology and innovation point of view.  For example, it was one of the first organisations to use messenger technology for allowing or enabling customer communications in support world, was very early in terms of adopting Chatbot, adopting AI ML to do kind of conversation analysis. And now is adopting kind of the latest generative AI capabilities well incorporating that into their platform.   Top Areas Organizations Need to Focus On as it Relates to AI Me: So, AI, it's covers quite a bit of things. Could you tell our listeners maybe, I would say, two or three top areas that you think organizations need to focus on as it relates to AI? And maybe what are some of the skill sets because one of the things that they had mentioned when you were introduced to me was, organizations are taking on artificial intelligence, but they don't necessarily have the skill set to manage and integrate it fully with what they're offering to customers. So, could you share with us maybe some of the things that organizations need to look at before they even embrace that type of technology?    Declan shared that the first part of question, the three areas where he thinks AI can be applied, the first area is on customer engagement and really the advances that have happened in generative AI and technology like ChatGPT, etc. Now there's an opportunity for the AI interaction with a customer to actually feel a lot more genuine, authentic, more contextual, you're being able to leverage a level of reasoning within the technology that wasn't there before and a lot of chatbot technology.  So, the first area where he thinks the current manifestation of AI can be delivered is in delivering a better customer experience in dealing with that technology and that technology being able to automate a particularly transactions or issues that are very easy to resolve, you're taking a lot of friction out of those particular simple transactions. And yet, then being able to handle the work, the more complex transactions to human support team that have all the context that the AI engagement has gone through, understand the customer situation. And it's basically a thing that handover to the human support funding.  Secondary, for that human support team themselves with AI tools we can help that team to drive a lot of efficiency and to help them do their job and in a much better way. Even simple things when able to prompt, what they call Smart Reply is the trying to understand the customer problem and suggest possible solution for the support rep. So, that they can then make an informed decision on what's the best solution, applying their own subject matter expertise to the guidance that's been given by the AI co-pilot. And basically, you'll ultimately drive a better solution for the customer.  There's even simple tooling that AI can provide, like summarizing a case or a conversation that customers had particularly important if you're doing 24/7 support, and you're handing over from one agent to another, you'll be able to have a tool to actually generate a summary of what has happened today, in a very kind of concise and factual way and use that as the handover mechanism. Again, just makes the life of the support team a lot easier.   And the third area where AI can be applied is actually running a support operation. So, they can use a AI technology to really understand the nature of the work that's coming into you whether that cases or conversations being able to analyse those that scale and volume, and look at the trends that are appearing there and use that and to drive improvements, whether that's in the product, whether it's in your support processes, whether it's within the field that you have within your team, those operations inside, the third area where AI can be applied and really drive value. They're kind of the three areas where AI particularly as it is today can be applied and drive a lot of value.  The second question you had, which was around what skills that are required. And that's a really interesting question, because there's lots of people are focusing on “Well, you take it all the transactions and your handling them in an automated way, does that mean that the job of the support rep is going away?” Absolutely not, like the job of the support rep is actually changing with AI, they're changing in a very positive way.  One, you're taking out a lot of the easy transactions or the easy issues, which ultimately don't provide the billing work for support agents that you like the more complex issues where they can actually demonstrate their subject matter expertise, they can hone their skills, hone their problem-solving skills and effort, they're actually providing far more fulfilling work to support reps in that environment.  From a yield point of view, problem solving skills are really important. Generally, if customers are coming through the support team is for the more complex issues. And generally, they're expecting a level of empathy, a level of understanding of them as a customer. So, you've got to have your support rep to can really understand the customer context, provide a personalized experience as a result of that. And that's kind of the traditional support role is changing, but new roles are emerging.  Well, a very simple example, like he's hired in what he calls a Conversation Designer in the last few months, because ultimately, if customers are interacting with automated technology, and then dealing with a human support person, you really want to make sure that it's a seamless experienced.  And you've got to constantly look at what is that customer experience, is it actually as seamless as it needs to be, is the handover almost seamless from a customer point of view, and you're taking full advantage of all the context that has been gained through the automated that was dealing with that the customer, the customer does not have to duplicate information, you'll actually feel like they're being heard from the very onset of their engagement with you as a support organization.  But that has to be designed in, it doesn't happen by chance, like people kind of feel “Oh, I can turn on ChatGPT. Or I can turn on the AI technology and it just worked.” It worked to a fashion but if you really want to make it stand out for you as the business and really drive value for your customers, you got to be very thoughtful around that whole conversation flow. And you've got to understand that not everything can be automated. And you have to think about the human support piece as well. And it's really about AI augmenting and supplementing that human support piece.  The roles like conversation designer, or a new role, prompt engineering, how can you educate your customers, like to interface with your AI technology in the best way to actually get the maximum value back in terms of getting their questions answered, etc.  So, it's a really, really interesting space at the moment because it's evolving. No one has all the answers, there is the blueprint around exactly how this works. We're almost creating the runbook as we go along and adaptive technology and really understand what that mean from a customer experience point of view. What does it mean from a corporate point of view as well. So, from that point of view, new skills are required, the AI technology is only as good as the information and knowledge that it has access to, who generates that knowledge and information, our human support team, again, much more emphasis on our team developing knowledge articles, developing knowledge artefacts that can be used by the AI.  And that's really important as well, like you've got to make sure that you've got a very strong problem solving mindset in your team, that they're really thinking about, “Okay, well customers had this issue come through to me the human support rep, how can I ensure that I can provide knowledge back into the ecosystem that makes sure if another customer has the problem, they're not going to come through another the automated.” That again, another skill set that the whole knowledge management, knowledge creation skill set is really important in support world. So, his own hypothesis is that support role is actually going to become far more valuable in this world of AI first and there are new skills, new capabilities required. So, it's going to be really, really interesting space for people from a career point of view.    Me: Very good. So, all of what you said a while ago, I even hear things like new careers coming up, new opportunities, the scope is so wide for persons who are emerging and trying to figure out what they want to do in life. I mean, when you think about where the world was 20 years ago, and some of the careers that exist today, I'm sure 20 years from now, there are careers that are, as you mentioned, just emerging that are going to become top areas that people would want to be pursuing in like we're in 2023 now, so 20 years from now will be 2043, what would be really existing by then?    Declan shares that absolutely, there's going to be a whole new set of skill sets required. And it evolve, like when technology has emerged at any stage over the last number of decades, people have been able to adapt technology and change the nature of the roles that they undertook.  With that technology is complementing roles and augmenting roles as detect them with AI like complementing the human support experience for our customers and driving the ultimate value for customers. And that's a really exciting because it can be frustrating by the pace of adoption of technology, particularly with the customer support industry. He thinks by and large, we deal with customers the same way we dealt with them a decade or two decades ago. And now there's an opportunity to really transform how support is delivered and that for him is really, really exciting.   App, Website or Tool that Declan Absolutely Can't Live Without in His Business When asked about online resource that he cannot live without in his business, Declan shared that he could be very flipping and say Intercom itself, you're probably looking for a different answer. So, while their team do use Intercom, they really love it, he kind of took that back and there are lots of kind of productivity tools he could mentioned, but he's actually going to give one, it's probably maybe a little bit of a surprising answer. But LinkedIn for him is a really, really vital tool for a whole lot of reasons. Like in the support world, it's all about connections and networking and very often in LinkedIn, you get access to people who have new ideas, new opinions, they're sharing thought leadership particularly around AI and customer service, etc.   So, it's been a really, really rich ground for getting information around. What are people really considering as best practice? What are they thinking in terms of some of the challenges that they're facing when they adopt AI?  Getting those connections and getting access to some of the top leadership articles that are appearing in LinkedIn, for him at the moment, makes LinkedIn really compelling. It's also really useful for there are sometimes situations where you may really need to reach out to customers in a different way, so maybe not through your traditional channels, but you want to kind of have a different channel to talk to maybe someone in a customer's organization that you deal with in an ongoing basis, LinkedIn is great just for getting those network set up and actually engaging customers in a different way.  And then from a recruitment point of view, like understanding what talent is out there, who are looking for roles, what are people's experiences, who's a good match for maybe a new opportunity that you have?  So, for him, when he took a step back, he thinks of where is your productivity, etc. And actually LinkedIn, the tool that he uses most on a day to day basis, the company and that's what he does in the role there.   Books that Have Had the Biggest Impact on Declan When asked about books that have had the biggest impact, Declan shared that the first one is a book called Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear. And this is really around the fact that you can drive improvements very incrementally. And he talks about improving 1% per day and how that accumulates over time. And it really gets you thinking about changing your habits, and making very small changes in how you are, but that ultimately delivering your very beneficial result, at the end of the day.  The other book is a book called The ONE Thing: The Surprisingly Simple Truth About Extraordinary Results by Gary Keller. And this is around really allowing you to focus on what's the most important thing that you need to do right here, right now, not that you neglect everything else, but you make sure that you give the right priority to the thing that's going to have the most impact right here and right now.  And then the final one book called The Creative Problem Solver: 12 Smart Tools to Solve Any Business Challenge by Ian Atkinson. And that gives a framework of 12 problem solving techniques that he found really useful to share with teams and get them thinking about how can they approach different problems in different ways. And that framework of 12 tools or 12 approaches ultimately, if you apply one or two of them to a particular problem, you will come up with some very creative solutions, very creative approaches to actually solving a particular problem. They are three books that he's kind of consistently gone back to in his career, and he's found them very impactful both for him and for teams that he's been working with.   What Declan is Really Excited About Now! When asked about something that he's really excited about, Declan shared that it goes back to the excitement that he talked about applying technology. So, at Intercom, they have built what they call an AI bot called Fin, that's the name. And he's been really kind of excited by the fact that he's been able to get early access technologies that they were the first beta customer for them. And that kind of thing that he's working on is how can they apply Fin in the context of their own business, and really drive a different customer experience. And he's got all the team engaged in that, again, for adoption of any technology, you really got to get your team excited, motivated by it, you've got to allow them to influence how you introduce that technology. That's kind of the biggest thing that he's working on at the moment, is allowing him to develop different perspectives around how you can apply this technology, getting his team involved, getting their insights around, what does it mean from a customer perspective? What does it mean from a teammate perspective, and really beginning to build out, what does a support operation of the future look like when you are in what they call an AI first or an AI led world. And it's really interesting, because a lot of things will change around the metric that you use to measure your team, the scale that the team need, how you think about capacity planning, there's lots of different things that can lead into building an operation of the future in this world.  And that, for him, is the thing that kind of energizing him the most and allowing him to learn the most as well. And equally for his team, like everyone in the team was really learning through this process and they're really being very thoughtful around how they can introduce this technology in the right way. So, deploying Fin for their own use case, and then to coordinate their customers who are using Fin, that's where his staff and the team are really focused. And he would say he actually don't think he's been this energized in work for many decades.   Where Can We Find Nathan Online LinkedIn - decivory        Quote or Saying that During Times of Adversity Declan Uses When asked about a quote or saying that he tends to revert to, Declan shared that he has a quote from Henry Ford. And the quote is, “Failure is simply the opportunity to begin again, this time more intelligently.” And he thinks that really captured the benefit and the essence of the failure, everyone fails and he thinks people need to be comfortable with failure, once you're learning from it and in Henry Ford words, moving forward in a more intelligent way on the back of that learning.   Me: Now Declan, I just want to extend our deepest appreciation and gratitude to you for taking time out of your very busy schedule, for hopping on our podcast and sharing some of your insights, sharing a little bit about what your organization does, about what artificial intelligence is bringing to different industries, what are some of the opportunities that exist not just from a development and customer experience perspective, but even in terms of new career opportunities and developments that can emerge out of this new phase that we're going into. It was really insightful, and I really thank you so much for joining us today for this interview.   Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest   Links ·  Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear ·  The ONE Thing: The Surprisingly Simple Truth About Extraordinary Results by Gary Keller ·  The Creative Problem Solver: 12 Smart Tools to Solve Any Business Challenge by Ian Atkinson   The ABC's of a Fantastic Customer Experience   Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners  Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience! The ABC's of a Fantastic Customer Experience Webinar – New Date Register Here

In episode #239 of The Hormone P.U.Z.Z.L.E Podcast, our guest Joni Davis talks about Prenatal Vitamins with Beli. More about Joni: Joni Hanson Davis is the female founder of Kirkland, Washington Femtech company Beli, modernizing reproductive, prenatal, and fertility health based on the latest nutritional science with one small, yet significant act of a daily prenatal vitamin for both men and women. After a long successful career leading Fortune 500 companies and technology startups to IPO, Davis founded Beli in 2018 with a personal mission to address the growing crisis of infertility and modernize the stagnant prenatal vitamin market. The fertility market is a $24B market, and yet prenatal vitamins still haven't caught up with modern nutritional science. 50% of all infertility can be traced to male infertility and nutrition plays a major role in successful pregnancy outcomes and science led Beli to look deeper at how nutrition plays a vital role in sperm health, launching the first modern male prenatal in 2019. Today, thousands of men across the country are using Beli and the company has built a following of loyal customers including heavy-hitter celebrity customers. The success of the men's prenatal vitamin led Beli to launch an exclusive women's prenatal in 2021 based on the latest folate and choline research to address both male and female fertility nutrition together. Beli has grown organically to become a profitable company with a multi-million dollar run rate with a small investment from strategic angel investors in the direct-to-consumer space in less than two years. Beli will be raising a Series A round this summer to further accelerate its strong growth. Prior to Beli, Davis held executive positions with Microsoft, InfoSpace, and Tableau Software. Thank you for listening! This episode is made possible by Puzzle Brew's Fertility Tea: https://coachkela.com/fertility-tea Follow Joni on Instagram: @‌beli.baby Check out their Prenatal & Fertility Vitamins for Him & Her and get 10% off HERE. Follow Dr. Kela on Instagram: @‌kela_healthcoach Get your FREE Fertility Meal Plan: https://coachkela.com/ FTC Affiliate Disclaimer: The disclosure that follows is intended to fully comply with the Federal Trade Commission's policy of the United States that requires to be transparent about any and all affiliate relations the Company may have on this show. You should assume that some of the product mentions and discount codes given are "affiliate links", a link with a special tracking code This means that if you use one of these codes and purchase the item, the Company may receive an affiliate commission. This is a legitimate way to monetize and pay for the operation of the Website, podcast, and operations and the Company gladly reveals its affiliate relationships to you. The price of the item is the same whether it is an affiliate link or not. Regardless, the Company only recommends products or services the Company believes will add value to its users. The Hormone Puzzle Society and Dr. Kela will receive up to 30% affiliate commission depending on the product that is sponsored on the show. For sponsorship opportunities, email HPS Media at media@coachkela.com

Samedi 27 mai, Frédéric Simottel a reçu Michel Van Den Berghe, président du Campus Cyber, Blandine Delaporte, directeur Ingénieur Solutions France SentinelOne, Marie Segur, directrice d'études chez Futuribles, Pauline Metayer, cheffe de projet à la direction des systèmes d'information d'Eiffage, Freddy Milesi, cofondateur et président Sekoia.io, et François Ajenstat, directeur Produit chez Tableau Software, dans l'émission Tech&Co Business sur BFM Business. Retrouvez l'émission le samedi et réécoutez la en podcast.

⭐ My guest today is ⁠Trina Chiasson⁠, Founder and CEO of ⁠Ovipost⁠, a VC-backed insect protein company creating automation hardware and software in order to scale alternative proteins. Previously, Trina co-founded and sold a tech company, Infoactive, to Tableau Software. She wrote a juggling pattern notation app and used circus arts to teach physics to low-income students. And she rode her bicycle more than 4,000 miles on a self-supported adventure from Maine to Oregon to raise money for a nonprofit. So, yeah, she's pretty cool. ---

On this episode of The Marketer's Journey, I interview Ashley Kramer, CMO and CSO at GitLab—a company that's a true force in the DevOps space. Having previously held roles as Chief Product Officer at Sisense and GM at Tableau Software, Ashley has plenty of wisdom to share about taking an unconventional route to the CMO role. She also offers her perspective on how to make all customers feel welcome and connect with them through a smart content strategy. Check out this and other episodes of The Marketer's Journey on Apple Podcasts, Spotify, and Google Podcasts!Key takeaways from this episode:Create a consistent experience. During her time at Tableau Software, Ashley learned the importance of creating a consistent experience for customers despite any major differences among the company's various business units. In Ashley's words, “no matter what you're talking about, no matter what you're promoting, no matter what you're trying to get customers to understand about the company, it has to feel like the same company.” Passion comes in threes. For Ashley, when it comes to choosing a company for her next position, she needs to feel strongly passionate about three things: the product, the space, and the people on the team. She emphasized the importance of finding a position that feels like a fit culture-wise since it very often sets the tone for your entire role and tenure with the company.Empower your team to think outside the box. When it comes to content, Ashley is always thinking of new ways to encourage her team to think creatively and find fresh ideas to keep audiences engaged. For example, she's keen on keeping a finger on the pulse of the community to seek inspiration and gain new insights daily.Learn more about GitLab here: https://about.gitlab.com/ Learn more about Ashley here: https://www.linkedin.com/in/ashleyekramer/

Mark Tossell is a Solutions Engineer at Tableau Software and a recipient of the coveted Salesforce Gold Jacket. --- Send in a voice message: https://anchor.fm/datapluslove/message Support this podcast: https://anchor.fm/datapluslove/support

Nesta pílula, André Piotto, Lead Solutions engineer da Tableau Software, é convidado especial do professor dos cursos de Dados da Fundação Vanzolini, Paulo Seixas, para abordar o poder de uma análise de dados bem feita e como criar seu dashboard no Tableau. Da neurociência visual ao diagrama de Gutenberg, inicie sua análise com essas dicas incríveis. *Este é um produto do webinar “Tableau Day”, realizado no dia 20/06. Confira nossas redes sociais: Instagram: https://www.instagram.com/fundacaovanzolini/ Linkedin: https://www.linkedin.com/company/fundacao-vanzolini Facebook: https://www.facebook.com/FVanzolini Twitter: https://twitter.com/vanzolini Assista aos webinars anteriores acessando a nossa playlist: https://youtube.com/playlist?list=PLwAlVcgwMsXuBwKEZNZLO425ePW9qOrFQ

Space really is the final frontier. Since Star Trek first crossed TV screens in 1966, we have believed that humanity's destiny lies among the stars. And in the third decade of the third millennium, we are closer to that dream than ever before. Today, after decades of imagining the future, enterprising companies in partnership with governments are putting into place the practical foundations and critical components of a thriving space economy reaching from LEO to cislunar space. This podcast series will bring you the voices of some of these amazing partners on the journey to the final frontier. The third episode features a conversation with Steve Kaufman, Corporate & Finance Partner and Satellite Practice Co-head at Hogan Lovells and Dr. Adrian Guzman, LEO Satellite Constellation Manager at the Mexican Space Agency. A Corporate & Finance partner and Satellite practice co-head, Steve Kaufman uses industry knowledge and versatility to negotiate and close many types of deals globally. For 18 of his 30 years at the firm, Steve served as outside general counsel for satellite clients, leading strategic joint ventures, "bet-the-company" contracts, financings, and M&A. Dr. Adrian Guzman is LEO Satellite Constellation Manager for the Science and Research Coordination ISS National Laboratory at the Mexican Space Agency, a position he has served in for nearly 3 years. Throughout a long career in academia and the industry, Dr. Guzman has served in a variety of consulting and teaching roles, and he still serves today as Associate Data Rockstar for Tableau Software and as a Visiting Professor in the Applied Communication Ph.D. program at Universidad Anáhuac and the Political Science and Communication Studies departments at Universidad Iberoamericana in Mexico City. He is also a Marshall McLuhan Fellow at the University of Toronto, a position he has held for nearly 25 years.

Understanding and interpreting data visualizations are one of the most important aspects of data literacy. When done well, data visualization ensures that stakeholders can quickly take away critical insights from data. Moreover, data visualization is often the best place to start when increasing organizational data literacy, as it's often titled the “gateway drug” to more advanced data skills. Andy Cotgreave, Senior Data Evangelist at Tableau Software and co-author of The Big Book of Dashboards, joins the show to break down data visualization and storytelling, drawing from his 15-year career in the data space. Andy has spoken for events like SXSW, Visualized, and Tableau's conferences and has inspired thousands of people to develop their data skills. In this episode, we discuss why data visualization skills are so essential, how data visualization increases organizational data literacy, the best practices for visual storytelling, and much more. This episode of DataFramed is a part of DataCamp's Data Literacy Month, where we raise awareness about Data Literacy throughout September through webinars, workshops, and resources featuring thought leaders and subject matter experts that can help you build your data literacy, as well as your organization's. For more information, visit: https://www.datacamp.com/data-literacy-month/for-teams

This week Dann sits down with Chris Benoit from Tableau Software which was aquired by Salesforce in 2019 for $15.7 billion. Now at Salesforce, Chris specializes in analytics and analitics visualization, aka Business Intellegence. We dive into the importance of a CRM and being able to measure all aspects of your business. We cover everything from marketing to sales to product usage and beyond. This is the stuff many small businesses overlook which could help unlock your companies growth!

                       "C-CHANGE SHOW - Changing  Business Culture or GOOD."How Diversity in Leadership led to a 4x jump in revenue. Lance is an ally for women and underrepresented people. He found an incredible talent and offered her the role of President of Closed Loop. She took the company to the next level. Lance and I will be discussing how to find the right people for the right roles who are different than the status quo hires and how he handled a sales rep that harassed his staff.  You can read his LinkedIn article HERE. He is a champion of fairness and equity who is showing a successful way into the future of work and deserves to be celebrated! A bit more about Lance:He is the CEO of Closed Loop. We are a boutique agency of 40+ digital advertising growth hackers, and we specialize in helping innovative brands gain an unfair advantage through next-level online advertising strategies. We have managed over $1B in digital ad spend for clients like AWS, Intercom, Tableau Software, Service Now, New Relic and others. Channels we manage include Google Ads, Facebook, Bing, Yahoo, programmatic display, YouTube, native, mobile and many others. We believe in tailoring a holistic, full-funnel approach to each client in order to unlock massive growth.   Accomplishments ● 20 years as a successful digital growth agent ● 18 years leading a respected marketing services agency ● Recognized as an Ad Age Best Place To Work multiple times ● Spoken at over 50 industry events ● Mentor for 500startups ● Won a bike race once

Jock D. Mackinlay is the first Technical Fellow at Tableau Software. He believes that well-designed software can help a wide-range of individuals and organizations work effectively with data, which will improve the world. He is an expert in visual analytics and human-computer... The post Episode #211: Jock D. Mackinlay appeared first on PolicyViz.

Jock D. Mackinlay is the first Technical Fellow at Tableau Software. He believes that well-designed software can help a wide-range of individuals and organizations work effectively with data, which will improve the world. He is an expert in visual analytics and human-computer... The post Episode #211: Jock D. Mackinlay appeared first on PolicyViz.

Scott Sandell is the Managing General Partner of NEA, one of the leading firms of the last 3 decades with now close to $24Bn under management and a portfolio including Salesforce, Robinhood, Plaid, Databricks and more. As for Scott, since joining the firm in 1996 he has led investments in Salesforce.com, Tableau Software, WebEx and Workday and serves on the board of Robinhood, Cloudflare, Coursera and Divvy to name a few.  Rick Yang is a General Partner and Head of Consumer Investing @ NEA, since joining in 2007 he has led investments in the likes of Masterclass, Plaid, Robinhood and many more. In Today's Episode with Scott Sandell and Rick Yang You Will Learn: 1.) How Rick came to meet Vlad, Robinhood Founder, for the first time? What impressed Rick most in that first meeting? How did the internal discussions proceed at NEA? Was it a unanimous decision to make the investment? 2.) The Market: How did Rick and Scott evaluate the market at the time? Bottoms up, top down? How did the market change and evolve both in ways they did and did not expect? How do Rick and Scott evaluate market timing risk today when investing? How did Rick and Scott approach outcome scenario planning with Robinhood? 3.) The Traction: What core signals and datapoints made Rick realise Robinhood had product-market-fit? How did Rick and NEA analyse Robinhood's early organic customer acquisition? How did the board advise on how to spend their first marketing dollars? How does the cost structure of the business compare to Charles Swaab and eTrade? Why is Robinhood such a superior model? 4.) The Team:  How has Vlad evolved and developed as a leader over time? How did Vlad handle the 36 hours in Feb 2021 when he had to go and raise $3BN+? Who is the unsung hero of the Robinhood team? What have they done to deserve this?

Adam Selipsky, one of today's top CEOs, joins us this week to discuss returning to AWS, empathetic leadership, his effort to be a better listener and lifelong learner, bringing a heightened sense of mission to AWS, and his advice for young people to be highly observant and vocally self critical. Prior to rejoining AWS in May, he served as CEO of Tableau Software for four years in which the market cap of the company more than tripled, before being acquired by Salesforce for $15.7 billion. Top Three Takeaways: #1 The importance of listening is an emerging trend in this series and is something we should all pay attention to. Take a cue from Adam and understand that we don't learn by hearing ourselves speak, but by keeping our own mouths closed and paying attention to what others have to say. This also goes back to his effort to be a lifelong learner, which one can do by reading, listening, as well as being highly observant especially early in your career, where you can pick up what works and what doesn't and improve yourself based on what you've seen. #2 Be vocally self-critical. It requires self confidence, but taking an honest look at yourself and what you can do better is how you can begin to take action to improve yourself. #3 Finally, I want to reiterate Adam's thoughts on the importance of humility, listening, and empathy in leadership. People carry different backgrounds, assumptions, and world-views and it's incredibly powerful as a leader to try to understand where people are coming. As for listening, know that there will be plenty of time to voice your own opinion and to instead give room to others. This is something that David Zapolsky in episode 3 mentioned that Jeff Bezos does — even though he's one of the most brilliant leaders out there, he's the last to speak because he wants the unvarnished opinion of others. Adam seems to have a similar view, understanding that getting to truth is more important than being right. Instagram: www.instagram.com/Voyager.Talks LinkedIn: https://www.linkedin.com/in/zevcarlyle/ Podcast Home: https://bit.ly/VoyagerTalksHomepage Guest bio: Adam Selipsky is the CEO of Amazon Web Services (AWS), the world's most comprehensive and broadly adopted cloud platform. Having previously led AWS Marketing, Sales, and Support for 11 years, from 2005–2016, Selipsky helped launch and grow AWS from a startup into a multi-billion dollar business. Prior to rejoining AWS in 2021, Selipsky was most recently President and CEO of Tableau Software. He led Tableau through its acquisition by Salesforce, in what was the third-largest software industry acquisition at the time. Selipsky has also held various leadership roles at RealNetworks, and before that, was a Principal at strategy consulting firm Mercer Management Consulting. He has an AB in government from Harvard University and an MBA from Harvard Business School. --- Send in a voice message: https://anchor.fm/zev-carlyle/message

Vidya Setlur is Principal Research Scientist and Research Manager at Tableau Software, a leading data visualization company acquired by Salesforce in 2019, where she focuses on natural language processing and computer graphics. Vidya earned her PhD in Computer Graphics in 2005 at Northwestern University; the goal of her work is to develop new computer algorithms and user interfaces that enhance visual communication and understanding of the semantics of the underlying data. Her research combines concepts and methods from information retrieval, human perception and cognitive science to help users effectively interact with devices and information in their environment. She speaks with us about user intent and human computer interaction, where search is headed in the coming years, and why its important for women in tech to engage young learners.

In this episode of Sales Ops Demystified, Tom Hunt is joined by Adam Ecevedo, Former Sales Operations Manager at Tableau Software. They discuss using data to enable sales reps to be more effective, how to be more data-driven, and handling data quality issues in sales ops.

Our guest on this episode of the GeekWire Podcast is Mark Nelson, who was named Tableau Software president and CEO in March. He filled a vacancy created when his predecessor, Adam Selipsky, was named CEO of Amazon Web Services, taking over for Andy Jassy, who is succeeding Jeff Bezos as Amazon CEO. We get to know Nelson on this episode of the GeekWire Podcast, talking about his background and leadership approach, life inside Salesforce, his goals as the new leader of Tableau, and the company's future in the Seattle region. Salesforce bought Tableau for more than $15 billion in 2019, its largest acquisition at the time. Now, with Salesforce close to completing its acquisition of workplace collaboration company Slack for $27.7 billion, investors are looking to Tableau's performance inside Salesforce for clues about Slack's fate. We talk about Tableau's results, ask Nelson what advice he'd give Slack CEO Stewart Butterfield about working with Salesforce CEO Marc Benioff. See omnystudio.com/listener for privacy information.

>> VIEW SHOW NOTES + RESOURCESDashboards are a powerful data viz tool, but all too often, they are poorly done and not used to the best of their ability. Our guest today, joins us to shed light on what makes dashboards stand out and convey information in an accessible, impactful way.Andy Cotgreave is a Technical Evangelist at Tableau Software with a cult-like following, a columnist for Information Age, and host of If Data Could Talk. He is also the co-author of The Big Book of Dashboards. Andy has inspired thousands of people, giving them technical advice and sparking ideas on how to identify trends and unearth their own data-discovery skills. In this episode, he sheds important light on where so many dashboards go wrong and how they differ from data presentations.. Data alone can only do so much of the work; how it is communicated is as important, yet people often neglect this aspect. We also discuss the value of rehearsing and building fluency in the language you are speaking.  Andy's passion is truly inspiring, and his invaluable insights into dashboards and presentations are hard to beat!In This Episode, You'll Learn… How becoming a magician helped Andy become a better presenter.The most common mistakes Andy sees people making when it comes to presenting data.Tips on how dashboards can be tailored for presentations.How you can adapt images and information from platforms like Google Analytics for presentations.Insights on how to present complex graphs in a digestible way.Andy's takes on color and how he believes it should be used in dashboards.Characteristics that make dashboards stand out, according to Andy.Some of the visualizations people are using which are doing more harm than good.The book Andy is loving right now.Exciting developments at Tableau that are exciting Andy most currently.People, Blogs, and Resources MentionedTableau SoftwareThe Big Book of DashboardsHans Rosling: The best stats you've ever seenSlow Reveal GraphsData + ScienceSir Viz-a-LotReal World Fake DataThe Design of Everyday ThingsGood ChartsPerceptual EdgeHow To Make The World Add Up

In this podcast, a panel consisting of Dr. Barry Chaiken, the Clinical Chief at Tableau Software, Charles Gabrial, the Project Manager of Standards & Interoperability at The Federal Electronic Health Record Modernization, Cupid Chan the BI & AI Committee Chair of LF Data & AI at the Linux Foundation, and Chris Cooper, the AVP of Health and Education at Collibra highlight the value of data intelligence within the healthcare industry.

Paul Bauer is a University Recruiter and Program Manager at Tableau Software. After starting his career working in University Career Services, Paul made the jump to University Recruiting, and has recruited university students at companies including Northwestern Mutual, Expedia Group and Amazon. During our conversation, Paul spoke about his journey into University Recruiting, the MBA University recruiting process, and his advice to MBA students who are interested in learning more about how MBA recruiting works.

Scott Sandell is the Managing General Partner of NEA, one of the leading firms of the last 3 decades with now close to $24Bn under management and a portfolio including the likes of Salesforce, Robinhood, Plaid, Databricks and many more incredible companies. As for Scott, since joining the firm in 1996 he has led investments in many industry-transforming technology companies including Salesforce.com, Tableau Software, WebEx and Workday. Scott also serves on the board of rocketships including Robinhood, Cloudflare, Coursera and Divvy to name a few. As a result of this investing success, Scott is among the most frequently named venture capitalists to the Forbes Midas List. In Today’s Episode You Will Learn: 1.) How Scott made his way into the world of venture close to 3 decades ago back in 1996? How he came to be Managing General Partner of NEA today? What is entailed in the role of "Managing General Partner"? 2.) What has been the single biggest change in the venture landscape that Scott has observed since his entering in 1996? How did the boom and bust of the dot com and 2008 impact his investing mindset? Consequently, how does Scott advise founders to think about capital efficiency and business model flexibility? What concerns Scott today? 3.) Why does Scott believe "this is an incredible moment in history for the asset class of venture"? How does Scott think about the core physics of company building changing? How is it companies are able to scale and grow so much faster today? Does their speed of growth change their capital requirements? 4.) Does Scott agree with Bill Gurley, "the biggest challenge is the oversupply of capital today"? How does Scott analyse his own relationship to price and price sensitivity? What is Scott's framework for determining when to pay up vs when to remain disciplined? How does Scott feel about the rise of SPACs? How will this shake out over the coming years? 5.) How much have NEA companies raised over the last decade? Of that, how much did NEA invest? Is the answer to continuously scale AUM? How does NEA approach investment decision-making with the size of partnership it has? What does Scott mean when he says, "we vote on the process"? How do you create a partnership of trust at scale? Item’s Mentioned In Today’s Episode Scott's Favourite Book: The Old Man and the Sea Scott’s Most Recent Investment: Loanpal As always you can follow Harry and The Twenty Minute VC on Twitter here! Likewise, you can follow Harry on Instagram here for mojito madness and all things 20VC.

You'll want to listen in to this to hear how a girl who grew up in a household with 5 older brothers in Southern California went from not knowing what she was going to be when she grew up, to volunteering to work at a company that had a terribly negative culture, to writing a very convincing letter to the CEO of then a small company called Tableau Software, to scaling Tableau from being a $5 million company to a $1 billion company as the Chief Marketing Officer.

On this episode of The Built in Seattle Podcast, I talked with  Elissa Fink, Board Director and Former CMO at Tableau.For extras from this interview, subscribe to my weekly emailEpisode HighlightsThe joy of building something from nothing in the long-term.Why the Tableau leadership stayed together from startup to IPO.What motivated Elissa to move across the country and take a risk on a startup.Why the Tableau CEO became a student of other tech companies.The common patterns Elissa sees on startup Boards.Why business is more like Poker than Chess.What great Boards do to help operators filter out the noise.How Elissa would build a team if she was starting over.Why "every demand generation touch is a brand touch"How to define a brand based on emotions.The importance of letting people be their true selves.How Elissa answers "What is marketing? Do I need it?"The constant balance between stretching and reinventing.The difference between a good CMO and a great CMO.Guest Bio:As a long time data-driven marketing executive, Elissa Fink retired from Tableau Software as Chief Marketing Officer. She now advises fast-growing companies and serves on multiple boards including Qumolo, Talend, and Pantheon. During her 11 years at Tableau, Elissa led all marketing strategy and execution, from pre-IPO start-up with ~$5 million annual revenue to public enterprise (NYSE:DATA) with $1+ billion in revenue. She knows growth, scale and building disruptive brands. Prior to Tableau, Elissa served in marketing, product management and product engineering executive positions at IXI (now Equifax), Tele Atlas (now Tom-Tom), and other technology companies. She began her career selling advertising for the Wall Street Journal. Elissa holds a BA from Santa Clara University and a MBA in Marketing and Decision Systems from the University of Southern California.Where to follow Elissa:https://twitter.com/elissafinkhttps://www.linkedin.com/in/elissafink/Where to follow Adam:https://www.linkedin.com/in/adamschoenfeld/https://twitter.com/schoenyFeedback? Suggestions on who to interview? Email me anytime - adamseattlepodcast@gmail.com

You’ll want to be sure to stick around for the entire episode, because Kelly dives deep into important career skills like storytelling, listening to other people’s stories, and how to strategically think about your next career move. Kelly Wright is the former Tableau Executive Vice President of Sales, and was actually the first sales person at Tableau.

Host Kerry Siggins interviews her good friend Samantha Cervantes where they discuss the importance of visual data and how easy it is to utilize with drop and drag dashboards, like the ones Tableau offers its clients. Samantha shares insights on how you can make better decisions and better understand your business now that easily digestible data is at your fingertips. They also discuss how software has revolutionized analytics and how data analytics will accelerate changes across the industry. Finally, Samantha and Kerry discuss how to grow and develop a high performing sales organization and why nothing beats being on a great team. Don’t miss this podcast; it‘s packed full of powerful insight and it’s fun! Guest: Samantha Cervantes, a Regional VP at Tableau Software (a recent Salesforce.com acquisition), is a talented sales leader and who understands how data can transform people, companies, and industries. She shares her insight on small and large companies alike are using data to make better decisions. She also gives her tips on how to develop a high performing sales organization…like the one that captured the attention of one of the fastest growing companies in the world…Salesforce.com

从 8 月底以来，一大批硅谷 SaaS 公司集中 IPO，其中比较受到瞩目的是 Snowflake (https://www.snowflake.com/) ，它在很多方面都创了纪录：比如 IPO 当日估值超过 700 亿美金，是今年 2 月估值的 5 倍以上；比如一向声称「不懂科技」、不买新股的巴菲特都对其投资超 5 亿美元。 但这么火的一家公司，可能还有很多非 SaaS 行业从业者还不太清楚他们是做什么的。所以，我们分别采访了两位嘉宾：Snowflake 的软件工程师 Howard Yu，以及硅谷连续创业者、投资人 Howie Xu，他们将从不同的角度为我们解读 Snowflake 及其背后的投资公司。 另外，国庆节期间「硅谷早知道」将暂停更新一周，之后会正常更新。 10 月 14 日，我们将在深圳举办见面会的第一站，之后是上海和北京，大家可以在我们的公众号「声动活泼」上持续关注本次活动的最新安排，提前祝各位听众国庆小长假快乐！ 【主播】 丁教 ，声动活泼联合创始人 【嘉宾】 Howard Yu， Snowflake 软件工程师 徐皞（Howie Xu (https://twitter.com/H0wie_Xu)） ，硅谷人工智能创投家 【后期】 迪卡普里鑫 【主要话题】 [03:18] 这家公司什么来头 [07:28] 夹缝中突起的 Snowflake 有何优势 [17:27] Snowflake 的创始人和 CEO 们 [22:53] Snowflake 背后的基金 Sutter Hills [30:38] 为什么这些 SaaS 公司在这几周集中 IPO [34:17] Snowflake 的成功——亚马逊的失误和逆流而上的数字化 [41:15] 泡沫红利还是实力？嘉宾 13 分钟的超硬核解读 [55:02] 国内的 SaaS 行业是应声而起还是缓慢发展 [01:02:57] TO C 还是 TO B？这是个钟摆理论 [01:06:18] 给 SaaS 创业者的建议 【相关阅读】 * On Premise，本机使用软件，和云使用软件（off-premises）相对应 * Mike Speiser，Managing Director at Sutter Hill Ventures (https://www.linkedin.com/in/mikespeiser/) * Frank Slootman，Chairman and CEO at Snowflake (https://www.linkedin.com/in/frankslootman/) * ServiceNow，一家美国云计算软件公司，2011 年 4 月 Frank Slootman 被任命为为首席执行官www.servicenow .com (www.servicenow .com) * Tableau Software (https://www.tableau.com)，是美国的一家交互式数据可视化软件公司，2019 年 8 月 1 日Salesforce)以157亿美元收购了Tableau。 * 收入留存率（Net Dollar Revenue ）, NDR=今年存量客户 ARR /这批客户去年 ARR =（今年存量客户续费 ARR +增购ARR）/这批客户去年 ARR * 人工智能又一里程碑式突破，GPT-3 红了 (https://guiguzaozhidao.fireside.fm/gpt3) * 低调神秘业绩赞，Spark Capital 是什么样的存在 (https://guiguzaozhidao.fireside.fm/sparkcapital) * Howie Xu 的文章1SaaS Is Lifting Up Lyft & Eating Up Enterprise (https://blog.usejournal.com/saas-is-lifting-up-lyft-eating-up-enterprise-2f9fe8f47d8a) * Howie Xu 的文章2 Behind The Rocket Rise Of Zoom and Zscaler (https://blog.usejournal.com/behind-the-rocket-rise-of-zoom-and-zscaler-43112c215fd8) 【音乐】 ATM - Pabi Sonko 【关于我们】 网站：shengfm.cn (https://shengfm.cn) 公众号/微博/知乎：声动活泼 邮件：admin@sheng.fm 支持我们：https://www.shengfm.cn/donation Special Guests: Howard Yu and 徐皞.

Big News! COVID-19 shifted the way we work and live and Iron Viz. In this episode, Matt & Emily share about big news in the Tableau world; • Racial Justice Initiative and commentary about what Tableau as a company is doing to be more diverse in their leadership Introspection and Action: An open letter from Tableau CEO Adam Selipsky | Tableau Software • Iron Viz competition Ready to take your data skills to the next level? Iron Viz is back for 2020 with our biggest prizes yet | Tableau Software • Tableau Ambassador nominations Nominations and Applications are now open for 2020 Tableau Ambassadors, Introducing DataDev Ambassadors! | Tableau Software

Elissa Fink, the former Chief Marketing Officer at Tableau Software, is now a CMO Advisor to several companies including, Outreach, Exasol, and Intellimize. She also serves on the Board of Directors for Pantheon Platform and Concora, granting them insight into how to drive marketing campaigns and convert leads to sales.  In her 11 years at Tableau, Elissa was a key driver in expanding its marketing from ~$5 million to over $1 billion in revenue. She is also credited for developing the Tableau brand and cultivating the loyal and enthusiastic Tableau fanbase from 2,000 to 65,000 customers in addition to millions of users.  Elissa is an adjunct professor teaching B2B Marketing at the University of Washington - Michael G. Foster School of Business and was selected as MBA Professor of the Quarter in Spring 2020. In this episode… Marketing is a delicate balance between maintaining your authenticity and creating a product that will generate revenue. Whether you can connect with your target audience on a miniature scale or globally, one thing remains at the forefront of every encounter: relationships. Elissa Fink, CMO Advisor and Adjunct Professor at the University of Washington - Michael G. Foster School of Business, emphasizes the importance of content design, delegation, and the connection with the mission of your company.  In this week's episode, Brendan Dell joins Elissa Fink, CMO Advisor and Adjunct Professor at the University of Washington - Michael G. Foster School of Business, in a conversation on marketing originality and the power of a simple message. Elissa talks about her time at Tableau and how she grew their marketing brand from $5 million to $1 billion in revenue. She also discusses logic versus emotional marketing and the importance of building a team with different types of expertise.

Today I have Ed Barrie with me. He is the Treasurer at Tableau Software. Tableau has been recently acquired by Salesforce and is a rapidly growing business that allows you to analyze data effectively. We chatted a lot about the fast growing IT platform versus working in more of a debt hungry utility. Ed has some great insights in working across industries, one of the most exciting interviews I’ve done. I think you’d enjoy today’s interview with Ed.   In this episode: Why treasury and what made Ed choose treasury as a career How treasury alters in vast industries in Ed’s perspective The real highlights in Ed’s career The contrast of Ed’s treasury role in different businesses The cultural change in moving industries Ed’s approach to networking - the importance of open sharing Ed’s mentors What Ed wishes he knew back when he was starting his career What Ed is looking for when hiring Having good managers who invest and empower their people What makes a successful treasury in the eyes of the CEO and the board How is the role of treasury changing over the coming year in Ed’s perspective

In this episode, Erica and Hanson discuss:Why lies spread so much more quickly than the truth.Living in an information vacuum, there’s so much information that we don’t know which to choose.How the algorithms of your browsing habits and social media know you better than you know yourself, which may motivate you even more than the stories you hear today.Creating communities with similar values. If that can’t be a whole country, can it be a state, a city, or the company you work for? Key Takeaways:Misinformation is like carbs. We are addicted to it because it’s so easy to consume and temporarily satisfying.When you’re in a state of fear and anxiety, you’re more susceptible to misinformation because you want easy answers.Stories are what set us apart from any other species as they give us our sense of identity and purpose.You need to convey something astounding, surprising, and amazing that constituents don't already know to make them stick around, and do it in a way that looks compelling enough to show that you actually mean it.  "Everybody says they want the truth. They want the facts. But you speak to the folks at Facebook as I have, and they will tell you that uniformly, the links that get the most attention are the ones that are patently false. That's what people are attracted to." —  Hanson Hosein Try out the Wordifier FREE to see if you should stop using a word, use it with caution, or use it all you want? http://www.claxonmarketing.com/wordifier/ About Hanson: Hanson Hosein is Co-Director of the Communication Leadership master’s program at the University of Washington and the President of HRH Media Group LLC  a media production and communications strategy firm that has worked with organizations such as REI, Microsoft, Tableau Software and the King County Prosecuting Attorney’s Office. He’s a pioneer of multimedia storytelling: as an Emmy and Overseas Press Club award-winning journalist for NBC News, a solo TV war correspondent with MSNBC and CBC and a documentary film director whose work has been streamed and broadcast worldwide. While at the UW, Hanson has also been recognized as Seattle’s “Most Influential” as he engages publicly with the region’s leaders on-camera and on-stage.  He has law degrees from McGill University and the University of Paris, and a master’s in journalism from Columbia University. Connect with Hanson Hosein:Watch Hanson’s  “Future Computed” interview with Microsoft leadership on Artificial Intelligence - https://videopress.com/v/2lK0nA3aHanson’s TEDx talk  “Why I drop the Mic”- https://www.youtube.com/watch?v=yI3nGrxWR_UHis Creative Mornings presentation on Creativity and Compassion. https://www.youtube.com/watch?v=iCBHl9SYTf0&feature=youtu.beGet Hanson’s book “Storyteller Uprising”: https://www.amazon.com/Storyteller-Uprising-Trust-Persuasion-Digital/dp/1463631502/ref=sr_1_1?ie=UTF8&qid=1321342796&sr=8-1Website: www.hrhmedia.comEmail: Email@hrhmedia.comAlso Discussed:The Center for an Informed Public: https://www.cip.uw.edu/Thought Exchange: https://www.thoughtexchange.com/ CONNECT WITH ERICA:Website: http://www.claxonmarketing.com/about-erica/http://www.claxonmarketing.com/http://www.wordifier.comTwitter: https://twitter.com/ClaxonMarketingLinkedIn: https://www.linkedin.com/in/ericamillsbarnhart/Email: info@claxonmarketing.com

This week on the Sales Hacker podcast, we speak with Elissa Fink, Chief Marketing Officer at Tableau and advisor to our sponsor Outreach. Elissa is best known for her work taking Tableau Software from just 5 million in annual recurring revenue to 1.1 billion through an IPO. She now works as an advisor, offering a wealth of experience and knowledge, especially within the global enterprise software business. Let's hear more from Elissa on how to build and scale a marketing organization!

This week on the Sales Hacker podcast, we speak with Elissa Fink, Chief Marketing Officer at Tableau and advisor to our sponsor Outreach. Elissa is best known for her work taking Tableau Software from just 5 million in annual recurring revenue to 1.1 billion through an IPO. She now works as an advisor, offering a wealth of experience and knowledge, especially within the global enterprise software business. Let’s hear more from Elissa on how to build and scale a marketing organization!

In Career 360, Bernard Lim speaks to Leslie Ong, Country Manager, Southeast Asia at Tableau Software on how we’re solving the skills mismatch problem here in Singapore beyond just government support.

Beano Studios’ insight consultancy, the Beano Brain, launches its kids and youth Omnibus service. The new addition allows clients to get on-demand insights about kids and teens between the ages of 7 and 14. Tableau Software, a leading analytics platform, releases new capabilities to help people unlock more interactivity in their dashboards and get deeper insights from their data. In today’s mergers and acquisitions, InMoment and MaritzCX enter a definitive agreement to combine the two companies. InMoment CEO, Andrew Joiner says, “We are bringing together two world-class companies that will deliver a truly unique value to our clients in their ongoing quest to win over customers.” In human capital news, Former Nielsen President, Steve Hasker, joins Thomson Reuters, a leading provider of business information services, as President and CEO.  InnovateMR, a global digital survey solutions company, appoints Sandy Casey as Senior Vice President of Global Supply. Find Jamin Online: Email: jamin@happymr.com LinkedIn: www.linkedin.com/in/jaminbrazil Twitter: www.twitter.com/jaminbrazil Find Us Online: Twitter: www.twitter.com/happymrxp LinkedIn: www.linkedin.com/company/happymarketresearch Facebook: www.facebook.com/happymrxp Website: www.happymr.com Sources:  Beano Studios: https://www.beanostudios.com/post/beano-studios-launches-the-beano-brain-omnibus-giving-brands-trusted-on-demand-insight Tableau Software: https://www.tableau.com/about/press-releases/2020/tableau-20201-delivers-community-driven-features-including-dynamic  InMoment: http://inmoment.com/news/inmoment-and-maritzcx-join-forces-combined-company-will-deliver-extraordinary-capabilities-to-drive-results-for-the-worlds-leading-brands/ Thomson Reuters: https://www.thomsonreuters.com/en/press-releases/2020/february/steve-hasker-appointed-president-and-ceo-of-thomson-reuters.html InnovateMR: https://blog.innovatemr.com/news/supply-leadership-sandy-casey This Episode’s Sponsor:This episode is brought to you by Lookback. Lookback provides the tools to help UX teams to interact with real users, in real-time, and in real contexts. It's Lookback's mission to humanize technology by bridging the gap between end-users and product teams. Lookback's customers range from one-man teams building web and app experiences to the world's largest research organizations, collectively ensuring that humanity is at the core of every product decision. For more info, including demos of Lookback's offering, please visit www.lookback.io.

Success isn't having a lot of money from VCs or investors. It's signing on customers. In this episode of The Marketer's Journey, I catch up with the former CMO at Tableau Software turned advisor, Elissa Fink. She shares her journey through the marketing world and how she found value by helping customers get smarter. We also discuss: What the true sign of success is for startups Working and thriving within budget constraints The value of taking risks with startups who don't have the brand recognition yet Check out this and other episodes of The Marketer's Journey at Apple Podcasts, Spotify, or our website.

Que doit-on mesurer ?Rappelez vous, vous avez défini des objectifs SMART lors de la conception de votre stratégie. Des objectifs, on peut en définir beaucoup ! Alors soyez raisonnable et démarrez avec les plus impactants. Ensuite, vous devez définir des KPI (indicateurs de suivi) pour piloter plus précisément votre activité. Quelques exemples à suivre : Nombre de visiteurs/visites sur une période Sources d'acquisition de trafic (pays,canaux et appareils) Temps passé sur le site (voir si vos pages sont pertinentes) Le ROI (retour sur investissement) Ce sont les indicateurs les plus génériques et ceux qui doivent être mesurés pour piloter votre activité. Où collecter mes données ? Vous n'avez plus qu'à réconcilier toutes ces données ! Ah oui mais comment ? Comment analyser mes données ?Google Data Studio Il vous faut un tableau de bord ! Trop peu utilisent des outils de suivi spécifiques comme :Google Data studio (Gratuit à l'usage)Zoho AnalyticsTableau SoftwareQlikSense Ces outils permettent d'agréger des données depuis des sources différentes comme Google Analytics, votre ERP, votre CRM et bien d'autres encore.

The Dow closed down 113 points today and Cramer’s coming at you from San Francisco to break down today’s declines. Then, it’s not Buckingham Palace, but it might as well be. Cramer heads to cloud prince Okta’s headquarters to sit down with its CEO and learn more about the stock’s recent rebound and what the company is seeing in the emerging tech landscape. And, Cramer’s sitting down with newly public PagerDuty’s CEO to dig into the stock’s declines and see if now might be the level where the stock is worth owning. Plus, after its $15b acquisition from Salesforce, Cramer’s sitting down with Tableau Software’s CEO to learn more about its integration into the Salesforce ecosystem.  Learn more about your ad choices. Visit megaphone.fm/adchoices

LAS VEGAS -- Nearly 20,000 people are here this week to learn about the latest from Seattle-based Tableau Software, whose technologies turn large amounts of data into visualizations, or vizzes, interactive graphics and charts for interpreting and telling the underlying stories. They also heard from Tableau's new parent company, Salesforce, whose co-CEO Marc Benioff joined Tableau CEO Adam Selipsky on stage for the keynote address as a last-minute addition a little more than a week after European regulators cleared the companies to integrate the $15.7 billion acquisition. On this special episode of the GeekWire Podcast, recorded on location at the Tableau Conference, we’ll share highlights from our discussion with Selipsky about what’s next for the Seattle company following its $15.7 billion acquisition by Salesforce, the future of data and artificial intelligence, the rise of employee activism at Tableau and other companies, and what Marc Benioff emails him about.  Editor’s Note: Tableau hosted GeekWire for a recording of the GeekWire Podcast on the show floor of the Tableau Conference as part of a sponsorship agreement. GeekWire retained editorial control of the podcast and covered its own expenses related to the podcast and coverage from the event.

In this episode, Heather speaks with Sarah Pierre Louis, Sr. Manager Marketing Team Development for Tableau Software (recently acquired by Salesforce) about her leadership style, and her fascinating approach to helping her team come up with their “why” and their own solutions. She talks about the times when she got in her own way while leading a team and how she made her way out of it. Key takeaways: Ask our people what they want or what they are trying to accomplish to help them answer their own questions. Ask yourself what your people need from you on an individual level. When things are crazy, and you want to make a decision, pause first. Think of three things every day that went well to help in re-framing and moving past stuck. If you are still finding your WHY, this episode is for you! Sarah Pierre-Louis continues with her passion to inspire by serving as the team developer and career coach for Tableau Software’s marketing department. As a champion for Diversity and Inclusion, Sarah serves on the company’s council and contributes her experience to ensure an innovative and diverse working environment.  In professional and personal life she is grateful to spend her time helping others realize their dreams through coaching and development. Sarah also volunteers for Rainier Scholar program and is on the board of ACT theater.

Welcome to episode 71 of The Bitcoin Game, I'm Rob Mitchell. I met Brian Lockhart while having lunch at Bitcoin 2019 this summer. Brian recently joined the team at Casa, which happened to have just released details on the Node 2. So this seemed like the perfect time to have Brian as a guest. I learned a lot from Brian, including how Bitcoin got on his radar (hint: it's the tech), his five-year Bitcoin Rip Van Winkle experience, and the Casa Node 2. We even review some recently highlighted security trade-offs with the Node, as well as my own case of Lightning fever. If you've ever wanted to know more about Brian Lockhart or the Casa Node, this episode is for you! LINKS Brian on Twitter https://twitter.com/BrianLockhart Casa on Twitter https://twitter.com/casahodl Casa https://keys.casa Bitcoin 2019 https://www.bitcoin2019conference.com/bitcoin-2019 BitBlockBoom! https://bitblockboom.com Latin American Bitcoin Conference https://www.labitconf.com Quant https://www.investopedia.com/articles/financialcareers/08/quants-quantitative-analyst.asp Black–Scholes Model https://en.wikipedia.org/wiki/Black%E2%80%93Scholes_model Trace Mayer on Stephan Livera Podcast https://stephanlivera.com/episode/115 Microsoft Xbox https://www.xbox.com Bitcoin White Paper https://bitcoin.org/bitcoin.pdf Tableau Software https://www.tableau.com Altcoin https://bitcoinmagazine.com/guides/what-altcoin Ethereum https://www.ethereum.org Seattle Bitcoin Meetup https://www.meetup.com/seabtc ICO https://www.investopedia.com/news/what-ico Lightning Network https://en.wikipedia.org/wiki/Lightning_Network Michael Flaxman on The Bitcoin Game https://letstalkbitcoin.com/blog/post/the-bitcoin-game-70-michael-flaxman-securing-bitcoin Bryan Bishop on Stephan Livera Podcast https://stephanlivera.com/episode/108 Casa Keymaster https://keys.casa/keymaster Casa Node 2 https://blog.keys.casa/announcing-casa-node-2 Casa Gold https://blog.keys.casa/casa-gold-membership-overview-casa-node Nodl https://www.nodl.it Lightning in a Box https://lightninginabox.co RaspiBlitz https://github.com/rootzoll/raspiblitz My Node http://mynodebtc.com BTCPay https://btcpayserver.org Electrum https://electrum.org Block Explorer https://wiki.trezor.io/Blockchain_explorer Addressing Security Concerns about Casa Node https://blog.keys.casa/addressing-security-concerns-about-casa-node/ Electrum Will Support Lightning Payments (coded in Python) https://tftc.io/martys-bent/issue-590 https://bitcointalk.org/index.php?topic=5192855.0 Lightning Labs https://lightning.engineering Lightning Network Trust Torch https://bitcoinmagazine.com/articles/lightning-torchs-bitcoin-payment-is-running-a-worldwide-marathon Zap Wallet https://zap.jackmallers.com Casa Sats App https://blog.keys.casa/announcing-sats-app-with-satsback What are “Sats”? https://cryptocurrencyfacts.com/what-are-sats Peter Todd on The Bitcoin Game https://letstalkbitcoin.com/blog/post/the-bitcoin-game-34-bitcoin-core-dev-peter-todd Dr. Adam Back on The Bitcoin Game (Part 1) https://letstalkbitcoin.com/blog/post/the-bitcoin-game-59-dr-adam-back THE BITCOIN GAME IS SPONSORED BY The best way to be smart about trading crypto is to use the smartest trading platform. That's why you should check out eToro. eToro is one of the largest trading platforms in the world, with over $1 Trillion in trading volume on the platform per year. US customers can trade the most popular cryptoassets with extraordinarily low and transparent fees. And, if you're not ready to trade yet, you can practice building your portfolio with the eToro virtual trading feature. Best of all, you can connect with 11 million other eToro traders around the world to discuss trading, charts, and all things Bitcoin. Create an account today at b.tc/etorogame. Build your crypto portfolio the smart way. eToro is crypto trading made easy. While much of a Bitcoiner's time is spent in the world of digital assets, sometimes it's nice to own a physical representation of the virtual things you care about. For just the price of a cup of coffee or two (at Starbucks), you can own the world-famous Bitcoin Keychain. As Seen On The Guardian • TechCrunch • Engadget • Ars Technica • Popular Mechanics Infowars • Maxim • Inc. • Vice • RT • Bitcoin Magazine • VentureBeat PRI • CoinDesk • Washington Post • Forbes • Fast Company Bitcoin Keychains - BTCKeychain.com CREDITS All music in this episode of The Bitcoin Game was created by Rob Mitchell, or from a jam. All music in this episode was created by me, or is from jamming with Mike Coleman and Steve Lunn. The Bitcoin Game box art was created from an illustration by Rock Barcellos. Bitcoin (Segwit) tipping address: 3AYvXZseExRn3Dum8z9tFUk9jtQK6KMU4g Lightning Network tipping: https://tippin.me/@TheBTCGame Note: We've migrated our RSS feed (and primary content host) from SoundCloud to Libsyn. So if you noticed the SoundCloud numbers aren't nearly as high as they used to be, that's the reason.

In this episode, Madrona Managing Director, Tim Porter, speaks with Elissa Fink.  Elissa was the CMO of Tableau during the years that it emerged and grew into the leader in data visualization.  She speaks about building a B2B marketing machine by making it personal.  And how transparency and integrity with customers is important to building the trust and long term relationships.  The podcast ends with some tips for measuring conversion and hiring people who will make a difference to a startup’s growth. 

Amy Barone is a novelty. While many people in media careers tend to bounce from job-to-job, Amy got to watch her career grow while staying in the same place at Tableau Software. She went from working at a small startup with about 30 employees, to becoming Sr. Director of Marketing Events & Engagement Programs to a company that now boasts a staff of nearly 4,000. Then she was introduced to Splash, an end-to-end marketing technology that really stood out to her as a 12-year marketing professional. Amy took on the new role of Chief Strategy Officer at Splash in 2019 with confidence, despite being in a male-dominated field. It was her years of training and trust in herself that led her to success. For more on Splash, visit: https://splashthat.com Highlights "I wouldn't be the person I am today if I had a cheat-sheet to the challenges, or be able to see ahead to the future. And I think it's really those challenges that build character and how we respond to them really shapes who we are today... It's important to go through the highs and the lows and the in-betweens." [17:22] On The Dot Woman Content Corner Looking for more tips, motivation and direction? Tune into On The Spot with Melinday Garvey every Thursday on your favorite streaming service. Subscribe to our daily email newsletter and audio brief, Four Minutes with On The Dot. You'll receive examples of relatable female role models in over 10 industries, plus quick stats on empowering women in the world, and to top it off, an inspirational quote that’s sure to jumpstart your day. Tune in to the audio brief—uploaded daily to all streaming apps— or check your email for a little daily boost of positivity and empowerment. Check us out on social! We are focused on your success, so let us know what you think by chatting with us at @onthedotwoman (www.twitter.com/onthedotwoman) on Twitter, Instagram (www.instagram.com/onthedotwoman), and Facebook (www.facebook.com/onthedotwoman). Special Guest: Amy Barone.

In this episode, Heather speaks with Sarah Pierre Louis, Sr. Manager Marketing Team Development for Tableau Software (recently acquired by Salesforce) about her leadership style, her fascinating approach to helping her team come up with their “why” and their own solutions. She talks about a couple times when she got in her own way when leading a team and how she made her way out of it. Key takeaways: Ask our people what they want or what they are trying to accomplish to help them answer their own questions Ask yourself what your people need from you on an individual level. When things are crazy, and you want to make a decision, pause first Think of three things every day that went well to help in re-framing and moving past stuck

This week on DisrupTV, we interviewed Anushka Anand, Senior Product Manager at Tableau Software, Xiao-Li Meng, Renowned Harvard Data Scientist and Author, and Jon Reed, Co-Founder at Diginomica. DisrupTV is a weekly Web series with hosts R “Ray” Wang and Vala Afshar. The show airs live at 11:00 a.m. PT/ 2:00 p.m. ET every Friday. Brought to you by Constellation Executive Network: constellationr.com/CEN.

Salesforce surprised the tech world this week with its agreement to acquire Tableau Software for $15.7 billion -- but maybe it shouldn't have been a surprise after the Seattle-based data visualization company was listed among the cloud giant's acquisition targets in a leaked internal slide deck a while back. With Salesforce co-CEO Marc Benioff declaring Seattle the new HQ2 for the San Francisco company, GeekWire's John Cook and Todd Bishop tell the story behind this record-setting deal and consider the implications for the West Coast tech 'megalopolis.'   Plus, a Seattle startup entrepreneur unveils a smart new tool for finding candidates with views similar to your own, a Pioneer Square Labs spinout wants to help podcasters raise money from their most passionate listeners, and we debate the merits of dogs in the workplace after several Seattle tech companies rank high a list of pooch-friendly places to work.

Lowering your expectations on open source is a favorite topic of ours, so we return to it. Spoiler: people gotta make money somehow. Also, we explore inebriation in Amsterdam and other locales, Mary Meeker’s slide fest, public cloud outages vs. desktop computers, and better consumer identity management. Also: Wacky tobaccy Seattle Smell Denver’s Flaming Skull Mayor Announces Plans To Decriminalize Magic Mushrooms (https://www.theonion.com/denver-s-flaming-skull-mayor-announces-plans-to-decrimi-1834648731). Miller time is any time. Here’s how you’ll be disappointed. After the gold rush The dispassionate gang of four. Lifestyle businesses like IBM. Everyone overvalues the present. Spend $50 million here to make a billion there. The Super Mainframe. Talking points: Coté fell asleep. Ate too much French butter, had salt crystals in it, tho. Using wildcard emails for logins - pinboard guy on securing Congressional campaign (https://idlewords.com/2019/05/what_i_learned_trying_to_secure_congressional_campaigns.htm). TED Talks. Father’s Day? (Yes, June 16th) What’s the position on booze now-a-days? Zoom.us works, like dropbox works. Why was that so hard? Passport photos (https://www.flickr.com/photos/cote/48054582642/in/datetaken/) and Skillcraft pens (https://amzn.to/2WCUeFJ) (a bit pricey in Europe (https://www.amazon.de/Skilcraft-US-Regierung-Retractable-7520-01-332-3967-Tintenblau/dp/B008UARY3I/ref=sr_1_fkmr0_1?keywords=7520-01-332-3967+skillcraft&qid=1560457678&s=gateway&sr=8-1-fkmr0)). Relevant to your interests Salesforce to buy Tableau Software in $15.7 billion deal (https://www.cnbc.com/2019/06/10/salesforce-to-buy-tableau-software-in-an-all-stock-deal.html). This week’s dead Google product is Google Trips, may it rest in peace (https://arstechnica.com/gadgets/2019/06/this-weeks-dead-google-product-is-google-trips-may-it-rest-in-peace/). Cryptocurrency startup hacks itself before hacker gets a chance to steal users funds (https://www.zdnet.com/article/cryptocurrency-startup-hacks-itself-before-hacker-gets-a-chance-to-steal-users-funds/). Mozilla to Launch Firefox Premium (https://www.pcmag.com/news/368879/mozilla-to-launch-firefox-premium). (https://www.pcmag.com/news/368879/mozilla-to-launch-firefox-premium) (https://www.pcmag.com/news/368879/mozilla-to-launch-firefox-premium) ceejbot/economics-of-package-management (https://github.com/ceejbot/economics-of-package-management/blob/master/essay.md). “Money let’s talk about.” What’s driving open source software in 2019 (https://www.oreilly.com/ideas/whats-driving-open-source-software-in-2019) GitHub hires former Bitnami co-founder Erica Brescia as COO (https://techcrunch.com/2019/06/11/github-hires-former-bitnami-co-founder-erica-brescia-as-coo/) “Brescia handled COO duties at Bitnami from its founding in 2011 until it was sold to VMware last month.” Google Takes Its First Steps Toward Killing the URL (https://www.wired.com/story/google-chrome-kill-url-first-steps/) - huh? (https://www.troyhunt.com/project-svalbard-the-future-of-have-i-been-pwned/)- Project Svalbard: The Future of Have (https://www.troyhunt.com/project-svalbard-the-future-of-have-i-been-pwned/). Forget power outages -- what happens when Google goes out? (https://thehustle.co/Google-Cloud-outage/) Pedant tone: compared to what? Zip drives? My own laptop that’s not backed up? A corporate email server that goes down? Not backing up my photos? Was any data lost? CrowdStrike prices IPO at $34, above range (https://www.cnbc.com/2019/06/12/cybersecurity-firm-crowdstrike-prices-ipo.html). No Easy Way Forward For Commercial Open Source Software Vendors (https://www.forbes.com/sites/udinachmany/2019/06/11/what-future-for-independent-open-source-software-vendors/). Software company MapR, once worth more than $1 billion, to lay off 122 (https://www.sfchronicle.com/business/article/Software-company-MapR-once-worth-more-than-1-13904888.php) I’ll be passing on Google’s new 2fa for logins on iPhones and iPads. Here’s why (https://arstechnica.com/information-technology/2019/06/ill-be-passing-on-googles-new-2fa-for-logins-on-iphones-and-ipads-heres-why/) Food Fight Farewell (https://twitter.com/foodfightshow/status/1138784382116929538). (https://twitter.com/foodfightshow/status/1138784382116929538) (https://twitter.com/foodfightshow/status/1138784382116929538) Mary Meeker’s most important trends on the internet (https://www.vox.com/recode/2019/6/11/18651010/mary-meeker-internet-trends-report-slides-2019) Coté: Been reading up on “disruptions” in various industries. (I want to write a very practical, “here, put these features in your software/do these projects/etc.” kind of write-up for various industries.) Most of the the innovations and responses - “digital transformation” are just getting better apps. Like, power companies that charge annually, my life insurance company with PDFs. E.g., Lemonade doing a claim for a Canadian Goose jacket for $979 in 3 seconds (https://www.lemonade.com/blog/lemonade-sets-new-world-record/), Zürich Insurance using AR with risk engineers (https://internetofbusiness.com/zurich-insurance-ai-iot-ar/)…Pivotal stories aplenty. The framing is basically (https://go.forrester.com/blogs/creating-the-cx-centric-utility/) “use these opportunities to reframe their relationship with the customer, leveraging the principles of customer experience and, in turn, will change their key processes and operations to deliver the CX-centric utility.” That is, better customer service, faster sales transactions (buying, whatever) with the customers, and easier research/comprehension (test out how long it takes you to find the details of benefits for your credit card - look up the price you pay for water - see what your total return on your retirement investing is, etc.). THIS IS ALL GREAT! BUT WHY SO HARD? (IS IT HARD?) My theory: this stuff isn’t hard, it just costs money and time. And just like developers don’t want to pay for anything, executives don’t want to pay for anything. Turns out, though, when you pay for something you get, you know, something. LegacyConf day 3 keynote: 10 Government Legacy Systems Cost Taxpayers $337 Million Every Year (https://www.nextgov.com/it-modernization/2019/06/10-government-legacy-systems-cost-taxpayers-337-million-every-year/157682/). “How to Use Your Meat Buyer’s Guide” - SCHOOL IS IN SESSION (https://www.thelivestockinstitute.org/uploads/4/9/9/2/49923305/meat-buyers-guide.pdf). Nonsense NASA is opening the International Space Station to private astronauts (https://qz.com/1638068/nasa-opens-international-space-station-to-private-astronauts/). LaCroix slammed with new lawsuit alleging execs sparred over whether to falsely claim its cans were free of toxic chemicals (https://www.businessinsider.com/lacroix-lawsuit-claims-executives-sparred-over-bpa-free-claims-2019-6?module=topTout&area=links). Fortnite maker Epic acquires social video app Houseparty (https://techcrunch.com/2019/06/12/fortnite-maker-epic-acquires-social-video-app-houseparty/). Sponsors This episode is sponsored by SolarWinds® and one of their DevOps tools, Papertrail™ To learn more or to try SolarWinds Papertrail free for 14 days, go to papertrailapp.com/sdt and make troubleshooting fun again. Conferences, et. al. ALERT! DevOpsDays Discount - DevOpsDays MSP (https://www.devopsdays.org/events/2019-minneapolis/welcome/), August 6th to 7th, $50 off with the code SDT2019 (https://www.eventbrite.com/e/devopsdays-minneapolis-2019-tickets-51444848928?discount=SDT2019). 2019, a city near you: The 2019 SpringOne Tours are posted (http://springonetour.io/). Coté will be speaking at many of these, hopefully all the ones in EMEA. They’re free and all about programming and DevOps things. Coming up in: San Francisco (June 4th & 5th), Atlanta (June 13th & 14th)…and back to a lot of US cities. ChefConf London 2019 (https://chefconflondon.eventbrite.com/) June 19-20 Monktoberfest, Oct 3rd and 4th - CFP now open (https://monktoberfest.com/). Recommended Jobs from Listeners Best IT Development Podcasts 2019 for consultants - Qemploy (https://blog.qemploy.com/best-it-podcasts-2019/) SDT news & hype Join us in Slack (http://www.softwaredefinedtalk.com/slack). Send your postal address to stickers@softwaredefinedtalk.com (mailto:stickers@softwaredefinedtalk.com) and we will send you free laptop stickers! Follow us on Twitter (https://twitter.com/softwaredeftalk), Instagram (https://www.instagram.com/softwaredefinedtalk/) or LinkedIn (https://www.linkedin.com/company/software-defined-talk/) Listen to the Software Defined Interviews Podcast (https://www.softwaredefinedinterviews.com/). Check out the back catalog (http://cote.coffee/howtotech/). Brandon built the Quick Concall iPhone App (https://itunes.apple.com/us/app/quick-concall/id1399948033?mt=8) and he wants you to buy it for $0.99. Use the code SDT to get $20 off Coté’s book, (https://leanpub.com/digitalwtf/c/sdt) Digital WTF (https://leanpub.com/digitalwtf/c/sdt), so $5 total. Recommendations Coté: Magma notebooks (https://magma-shop.com/collections/all-products/stationery). Matt: Ricky Gervais Humanity (https://www.netflix.com/nl-en/title/80189653) on Netflix; GORUCK Echo (Discontinued) (https://www.goruck.com/echo/). Brandon: I am Mother (https://www.netflix.com/title/80227090) on Netflix (https://www.netflix.com/title/80227090).

The #AI Eye: Salesforce (NYSE: $CRM) Acquiring Tableau Software and Accenture (NYSE: $ACN) Recognized as Worldwide Microsoft Implementation Leader

United Technologies and Raytheon combine forces to form the second largest aerospace and defense company in the U.S. Salesforce.com buys Tableau Software. Video conferencing technology company Zoom continues its rise. And Canadian cannabis producer Tilray surges on good news.   Get $50 off your first job post at www.LinkedIn.com/Fool.

The #AI Eye: Salesforce (NYSE: $CRM) Acquiring Tableau Software and Accenture (NYSE: $ACN) Recognized as Worldwide Microsoft Implementation Leader

Luke and Ann are joined by Mark Jewett, VP of Product, Partner, and Community Marketing at Tableau Software. The three discuss how Tableau's strong user community drives the direction of the product. They then venture into discussing Tableau Blueprint, a new framework designed to help organizations be data-driven. They wrap with discussing how working with data is positioned in higher education and the upcoming Iron Viz contest.

Splash is a technology company that powers advanced in-person marketing programs for the world’s leading brands. More than half of the Fortune 500 use Splash to streamline event marketing execution and optimize performance. From simplifying event asset creation to capturing attendee insights and measuring event impact, Splash enables marketers to reach and connect with target audiences in-person, efficiently scale event programs, and connect event-driven engagement to business results. After learning that $70 million in tickets have been sold on Splash, 2.8 million check-ins, 21 million RSVPs, and 670,000 events thrown on Splash, I wanted to find out more about the Event Management company. Amy Barone, CSO at Splash tells me more about how technology is transforming the event industry. Amy is a Marketing and global events leader with 20 years experience working with leading brands in enterprise software, telecommunications, arts and entertainment industries. Having joined Tableau Software in 2007 as one of the first marketing hires, Amy has continued to drive progress and growth her in roles through its rise from start-up to a billion dollar enterprise. Tableau is now widely recognized as the leader in data analytics, one of the hottest technology sectors. Amy is recognized as a leader in technology event marketing, has been invited to speak by organizations such as CEMA and ANA, and has served on a number of advisory boards, including Alaska Airlines, Starwood, PSAV, and Choose Chicago. In addition, Amy has been interviewed and published in articles for her work on Tableau Conference, including Convene Magazine and Alaska Beyond.

In episode #6 we catch up with Elissa Fink the former CMO of Tableau Software about what she's up to now that she is 'semi-retired' after 11-incredible years of leading the marketing efforts for the software giant!

In this episode I do a Skype interview Steve Prokopiou, who has deep experience in the data analytics and visualisation software space, who amongst other roles, was Director of Professional Services in EMEA for Tableau, the data analytics and visualisation software company. We cover a range of topics including business driving the digital transformation agenda rather than IT, how leaders need to be disruptive within their own organisations to drive meaningful change and visits to the data doctor. 

“PR is about finding the intersection between what (the journalist) is trying to do, and what you’re trying to accomplish.”   Keyana Corliss is director of global public relations team at Tableau Software, a leading visual analytics company. In her position, she develops messaging, outreach strategy, branding, and positioning for all external communications around company news, product launches, customer conferences, and corporate development activities like earnings and mergers and acquisitions. She helped the company went it went public in 2013, and has secured coverage in such top-tier publications as Forbes, Fortune, Fast Company, Wired, the New York Times, and the Wall Street Journal.     Listen And Learn: Tips on the right ways to pitch. The importance of honoring the separation of church and state when it comes to reporters. Why PR is not just a pitch factory. It’s a partnership. How powerful content and PR converge. Why not all PR is landing a great article. Sometimes you don’t want to be in the news. How PR can create “spikes and unicorns” in your sales traffic and inquiries.   TO LEARN MORE ABOUT TABLEAU SOFTWARE GROUP, CLICK HERE. TO FIND KEYANA CORLISS ON LINKEDIN, CLICK HERE.

With over $5 trillion in assets under management, Vanguard requires a secure, flexible, and fast data and analytics platform. By deploying Tableau on AWS, Vanguard was able to move from their private cloud to the AWS Cloud, and significantly reduce the administrative workload of Vanguard's IT team, allowing them to focus on innovating. In this session, learn how mission-critical processes such as configuring deployments, adding nodes, and creating backups are automated via scripts. Expect to leave with a clear picture of how a global deployment of Tableau on AWS supports peak surges and avoids the sunk costs of on-premises hardware. This session is brought to you by AWS partner, Tableau Software.

Tableau Software’s Francois Ajenstat on the use of Natural Language Processing in data analytics.

A shorter episode this time (due to some technical issues) but a good one!  Read the full transcript on the Heinz Marketing Blog starting Mon. 5/14/18  We talk about the importance of: Hiring the right people and enabling them Staying focussed on the mission Respecting the past, respecting the future Continoius measurable improvement Chasing things that excite you and get you up in the morning More about Elissa @elissafink Driven by data. Leading by example. Building authentic brands and communities. And most importantly, creating customers for life. Having joined Tableau Software in 2007, Elissa Fink has served as CMO through its rise from start-up to a billion dollar enterprise. Tableau is now widely recognized as the leader in data analytics, one of the hottest technology sectors. Prior to Tableau, Elissa was EVP Marketing at IXI Corporation, a firm specializing in marketing technology and now owned by Equifax. She has also served in marketing, product management and product engineering executive positions at Tele Atlas, a multi-national map data company now owned by Tom-Tom, TopTier Software (now SAP), and Claritas (now Nielsen). She began her career selling advertising for the Wall Street Journal. Elissa holds a BA from Santa Clara University and a MBA in Marketing and Decision Systems from the University of Southern California.

Mike will touch on: Current focus: Cross channel orchestration is a focus for us (usermind, lytics) Current focus: Marketing data story from impression to closed deals Current focus: Refreshing our approach on predictive lead scoring with 6Sense Product promotion and operational tips: We will talk about how Tableau uses a product day-to-day as a marketing operations team Tips and advice: Learnings from the last year of building out center of excellence Process, cross department accountability, how I'd prepare if I were starting today with the experience I now have Thoughts on centralized approach vs decentralized Marketing technology and teams like marketing operations teams have allowed marketing departments to transition from the perceived “cost center” to being able to paint an end to end story of all measurable engagements throughout the buyer's journey and what sources those engagements. More about our Guest:  Mike Braund Director, Marketing Operations at Tableau. I've worked at Tableau for six years. I'm newly engaged, and getting married out in Chelan this summer. I proposed on top of Table Mountain in Cape Town last September while visiting my Dad's side of the family. I'm a huge Seahawks fan and golf addict (though I'm not good at golf yet). If data visualization is new to you or you have interest in learning more about Tableau check out Tableau.com. Also check out Tableau's annual conference-- a one of kind experience bringing together over 15,000 data enthusiasts worldwide every year.

Elissa Fink is the Chief Marketing Officer at Tableau Software, a business that helps people see and understand data. In this episode, Elissa shares how to find joy, her leadership philosophies and her advice to a 25-year-old that hates their job. If that's you (even if it's not), check this one out! "Stay true to your joy and work at it." If you'd like to support the podcast, please subscribe, leave a review and tell a friend about us. Sign up for the weekly Millennial Momentum Newsletter. No BS, All hustle

Candidate for adding position on a continuation pattern. $data $study

We have Jessica Hullman from UW and Robert Kosara from Tableau Software on the show to share highlights from the IEEE VIS 2017 conference.

Read the transcript of this podcast here! Sarah Lash is the Regional Vice-President of Enterprise Inside Sales for the Americas Business at Tableau Software. Tableau was recently named a Top 10 place to work by the Washington Business Journal after opening their doors in D.C. in 2015 with Sarah's assistance. She's been a dynamic inside sales leader for over 10 years, specializing in working with junior talent, both new to sales and to leadership and helping them find their path. Prior to her tenure at Tableau, she was Director of Sales Development for Cvent, leading a Global Sales Associate Program focusing on lead generation and front end sales cycles. She started her career at DLT Solutions as an Inside Sales Rep before transitioning into leadership.

Chuck Hooper is a business intelligence consultant, specializing in data visualization analytics, and, brings over 5 decades of business experience with him.  In addition to the current consulting offerings, Chuck is an author, a speaker, does workshops on being a better speaker/presenter, and, conducts training sessions on the use of Tableau Software products. Resources Better Insights Through Analytics (Website) Speaker Presenter (Website) 59 Minutes to Great Storytelling (Book) Chuck Hooper (Twitter)

Today's episode features an eye-opening discussion with Tableau Software's Daniel Sullivan, who is Director of Global Content Readiness at Tableau Software. Learn more about the needs, opportunities and pitfalls localization professionals must face to understand the growing impact of more targeted, relevant and insightful data. 

Today's episode features an eye-opening discussion with Tableau Software's Daniel Sullivan, who is Director of Global Content Readiness at Tableau Software. Learn more about the needs, opportunities and pitfalls localization professionals must increasingly face to understand the growing impact of more targeted, relevant and insightful data.

According to the CDC, people have been writing descriptions of malaria—or a disease strikingly similar to it—for over 4,000 years. How is data helping Zambian officials eradicate these parasites? Tableau Foundation's Neal Myrick opens the story to us. Below is a partial transcript. For the full interview, listen to the podcast episode by selecting the Play button above or by selecting this link or you can also listen to the podcast through Apple Podcasts, Google Play, Stitcher, and Overcast. Neal: “When somebody walks from their village to their clinic because they're sick, health officials can see that person now as the canary in a coal mine.” Ginette: “I’m Ginette.” Curtis: “And I’m Curtis.” Ginette: “And you are listening to Data Crunch.” Curtis: “A podcast about how data and prediction shape our world.” Ginette: “A Vault Analytics production.” Curtis: “This episode is brought to you by data.world, the social network for data people. Discover and share cool data, connect with interesting people, and work together to solve problems faster at data.world. Looking for a lightweight way to deliver a collection of tables in a machine-readable format? Now you can easily convert any tabular dataset into a Tabular Data Package on data.world. Just upload the file to your dataset, select 'Tabular Data Package' from the 'Download' drop-down, and now your data can be effortlessly loaded into analytics environments. Get full details at meta.data.world.” Ginette: “Today we’re talking about something that can hijack different cells in your body for what we’ve deemed nefarious purposes. It enters your bloodstream when a mosquito transfers it from someone else who has it, to you. Once it’s in your body, it makes a B-line for your liver, and when safely inside your liver, it starts creating more of itself. “Sometimes, this parasite stays dormant for a long time, but usually it only takes a few days for it to get to work. It starts replicating, and there are suddenly thousands of new babies that burst into your bloodstream from your liver. When this happens, you might get a fever because of this parasite surge. As these new baby parasites invade your bloodstream, they hunt down and hijack red blood cells. They use these blood cells to make more of themselves, and once they’ve used the red blood cells, they leave them for dead and spread out to find more. Every time a wave of new parasites leaves the cells, it spikes the number of parasites in your blood, which may cause you to have waves of fever since it happens every few days. “This parasite can causes very dangerous side effects, even death. It can cause liver, spleen, or kidney failure, and it can also cause brain damage and a coma. To avoid detection, the parasites cause a sticky surface to develop on the red blood cell so the cell gets stuck in one spot so that it doesn’t head to the spleen where it’d probably get cleaned out. When the cells stick like this, they can clog small blood vessels, which are important passageways in your body. You may have guessed it, we’re describing malaria. “It plagues little children, pregnant women, and other vulnerable people. Children in particular are incredibly vulnerable, something that’s reflected in the statistics: one child dies every two minutes from malaria. “But often outbreaks are treatable, trackable, and preventable when the data is properly captured and analyzed. The United States eradicated malaria in the 1950s. But it still plagues other areas of the world, especially sub Saharan Africa. In 2015, 92 percent of all deaths related to malaria worldwide are in sub saharan Africa. “Today, we’re talking to the man who authorized a partnership aimed at eradicating malaria in one country that’s suffered heavily from it. The results, which we’ll get to, are impressive.” Neal: “My name is Neal Myrick. I'm the director of social impact at Tableau Software and the director of Tableau Foundation.

Der Blick hinter die Kulissen der Jedox AG: Dr. Rolf Gegenmantel im Interview (Teil 2/3) Im zweiten Teil unseres Interviews mit Dr. Rolf Gegenmantel, Chief Marketing & Product Officer bei Jedox, geht es ans Eingemachte: Wir hinterfragen die Kooperation von Jedox mit den Visualisierungs-Anbietern Qlik und Tableau-Software. Wie kam es dazu und wie genau sieht die Lösung aus. Dr. Rolf Gegenmantel erläutert die Beweggründe der Zusammenarbeit und stellt vor, welche Vorteile Anwender erwarten können. Darüber hinaus erklärt Dr. Gegenmantel, wie Jedox den kompletten Controlling-Kreislauf über alle Geschäftsbereiche hinweg mit seinen neuen Models unterstützen will. Die vorgefertigten Lösungsbausteine sollen sich flexibel an die jeweilige Geschäftssituation anpassen lassen. Weitere Informationen zu den Machern des Performance Manager Podcast, Peter Bluhm und Alexander Küpper, finden Sie hier: www.atvisio.de/unternehmen/ Unsere Bitte: Wenn Ihnen diese Folge gefallen hat, hinterlassen Sie uns bitte eine 5-Sterne-Bewertung, ein Feedback auf iTunes und abonnieren diesen Podcast. Zeitinvestition: Maximal ein bis zwei Minuten. Dadurch helfen Sie uns, den Podcast immer weiter zu verbessern und Ihnen die Inhalte zu liefern, die Sie sich wünschen. Herzlichen Dank an dieser Stelle!

As GoPro expands into content networks and launches new products, new challenges have appeared. One of the most critical challenges facing GoPro during this period of rapid growth is their ability to make effective use of massive amounts of data. Every day, GoPro collects increasing amounts of data generated by internet connected consumer devices (smart cameras, smart drones), GoPro mobile apps, GoPro content networks, GoPro e-commerce sales, and social media. This data ranges from raw camera logs to refined and well-structured e-commerce datasets. In the past, it took GoPro months to understand new inbound data and determine how to transform or augment it for analysis. To streamline this process and bridge the gap between tech-savvy engineers and data-savvy analysts, GoPro is creating an analysis loop, which informs product usage trends and product insights. This analysis loop serves a large ecosystem of GoPro executives, product managers, engineers, data scientists, and business analysts through an integrated technology pipeline consisting of Apache Kafka, Apache Spark Streaming, Cloudera’s distribution of Hadoop, and Tableau’s Data Visualization Software as the end user analytical tool. Session sponsored by Tableau Software.

So, let's say that you had a great idea for a commercial product or service that ultimately grew into a fairly large, sustainable and profitable company. Would you be the type of founder entrepreneur who would step back and say to yourself, "I wonder how we might give back some of the success we've had to help solve some of the world's more important problems?" Lucky for everyone, that is exactly what the folks that started Tableau Software have done through the Tableau Foundation. In this, the 127th episode of the Terms of Reference Podcast, I speak with Neal Myrick and Steve Schwartz. Neal is the Director of Social Impact at Tableau Software and Director of Tableau Foundation. Steve the Marketing Manager for Tableau Software’s Social Impact efforts and supports the Tableau Foundation’s work. Steve is also a co-founder of Upaya Social Ventures, a nonprofit incubator that is building businesses and creating jobs in India’s poorest communities. Specifically, we focus our conversation on how Tableau has partnered with PATH to create the VisualizeNoMalria campaign, and how Tableau's software contributes to this campaign through data analysis and visualization support. I spoke with Neal and Steve in Seattle Washington.

Drew and James open the show with a discussion about "beer o'clock", and whether that is inclusive, exclusive, and how to fix it. The guest this week is Jesse Calderon, the Senior Director of Engineering at Tableau Software.

I'm happy to invite my good friend Andy Cotgreave from Tableau Software to the 25th episode of The PolicyViz Podcast. Andy is the Technical Evangelist at Tableau software and writes and speaks regularly and widely about all things data: how to analyze... The post Episode #25: Andy Cotgreave appeared first on PolicyViz.

In this episode, Dave Story, VP, Mobile and Strategic Growth at Tableau Software, joined us for a chat to discuss his perspectives on how Tableau is poised to grow in a mobile first Asia with the vision of analytics everywhere, and their new free mobile app, Vizable, which helps to turn data into beautiful interactive The post Episode 74: Vizable & Tableau in a Mobile First Asia with Dave Story appeared first on Analyse Asia.

In the next of the Tableau Wannabe Podcast OnTour interviews we talked to Ajay Chandramouly, Director, Analyst Relations at Tableau Software. He told us about his role in ensuring Tableau listens to the market, but also drives it.

“I'd give two of my left fingers for this data” - Amanda Cox on the show :) We have the great Amanda Cox from the New York Times on the show this time! Amanda is a graphic editor at NYT and she is behind many of the amazing data graphics that the New York Times has produced in recent years. In the show we talk about her background in statistics and how she ended up at the Times. We discuss how she uses R software to collect, analyze, and visualize data, and her thoughts on other tools. We also talk about how data graphics are produced at NYT, with lots of funny stories. Don't miss the parts about the "what, where, when" of data and the "net joy" concept. Lots a data wisdom in this show! --- This episode is sponsored by Tableau Software, helping people connect to any kind of data, and visualize it on the fly - You can download a free trial at http://tableau.com/datastories – check the new Tableau 9! --- LINKS Hadley Wickham - http://had.co.nz/ R Studio - http://shiny.rstudio.com/ Jake Barton: Local Projects - http://localprojects.net/about/ NYT Project: The Best and Worst Places to Grow Up: How Your Area Compares NYT Project: You Draw It: How Family Income Predicts Children’s College Chances Amanda and Kevin’s NYU Data Journalism Course Quadrigram - http://www.quadrigram.com/ (tool for data-driven web sites) Jeff Heer and his IDL Lab at UW - http://idl.cs.washington.edu/ FiveThirtyEight - http://fivethirtyeight.com/ The Upshot - http://www.nytimes.com/upshot/?_r=0

Hi everyone! We have designer and activist Mushon Zer-Aviv on the show today. Mushon is an NYU ITP graduate and instructor at Shenkar University, Israel. mushon_bw-pic_2015He wrote the very interesting Disinformation Visualization piece for Tactical Tech's Visualizing Information for Advocacy and we decided to invite him to discuss the million different facets of disinformation through visualization. Is data and data visualization bringing some truth or should it always be considered an argument? Is there a way we can mitigate or even prevent disinformation? What strategies can designers use to make their opinions more apparent? These are some of the questions we discuss on the show. And don't miss the part on "data obfuscation," that is, how to use disinformation to increase our privacy! Enjoy this thought-provoking show! This episode is sponsored by Tableau Software, helping people connect to any kind of data, and visualize it on the fly - You can download a free trial at http://tableau.com/datastories – check the new Tableau 9! LINKS Mushon Zer-Aviv - http://mushon.com Shual Design Studio - http://shual.com Eyebeam / ShiftSpace - http://eyebeam.org Mushon’s Article: Disinformation visualization - How To Lie With Data Visualization Enrico et al.’s papers on vis persuasion and deception: How Deceptive are Deceptive Visualizations?: An Empirical Analysis of Common Distortion Techniques. A. V. Pandey, K. Rall, M. Sattarthwaite, O. Nov, E. Bertini. Proc. of ACM CHI Conference on Human Factors in Computing Systems (CHI), 2015. The Persuasive Power of Data Visualization. A. V. Pandey, O. Nov, A. Manivannan, M. Satterthwaite, and E. Bertini. IEEE Transactions on Visualization and Computer Graphics (Proc. of InfoVis), vol. 20, no. 12, pp. 2211 - 2220, 2014. Encoding / Decoding Model of Communication (wikipedia page) Edward Tufte’s Book: Beautiful Evidence Weinberger’s Book: Too Big To Know ISVIS http://www.isvisshenkar.org/ (israeli data visualization conference) Visualizing the Israeli Budget - oBudget.org AdNauseam - http://adnauseam.io (data obfuscation tool) Floodwatch - https://floodwatch.o-c-r.org (privacy vis tool from OCR) Columbia Professor Laura Kurgan NYU Professor Helen Nissenbaum Artist and Researcher Daniel C. Howe

Happy new year, everyone! We start 2015 with a bang, and have Nicholas Felton on the show. We talk about his personal annual reports, typography, privacy, and how we all deal with data and tracking today. Great conversation. One more link we only found later: Practical Typography is a great starting point for anyone who would like to learn more about typography and type. Thanks again to Tableau Software for sponsoring the show! Check out the free trial they have, it's a great piece of software. And, in other news: We are looking for support with the audio editing! So, if you have some experience with audio editing podcasts, and could also imagine to help us with collection the links and titling the chapters etc, this would be great. We can offer a small compensation, too. And, of course, you're among the very first people worldwide to listen to the new Data Stories recordings :) Next week, we will record a 2014 review with a few of the usual suspects. What moved you this year? Leave us a comment or tweet us!

New jobs, new format and hot guests including Jeff Marcoux CMO Lead @ Microsoft and Jeanniey Mullen VP of Marketing @ NOOK by Barnes & Noble. Learn about upcoming IMA events in your area, a hot new job opportunity from Tableau Software and get to know IMA Board Member Jeff Marcoux whose job at Microsoft is helping marketers do their jobs better.

本期由Kevin主持，和两位空间数据以及数据可视化专家聊聊这两个听起高深但实际上和我们生活息息相关的话题。 麦克托投影 Open 百度地图 51 地图 ESRI GDAL GeoJSON semiology of graphics Tableau Software SciDB Zillow Sherlock 雪国列车 权利的游戏 算命 Special Guests: Zhang Gong and Zhi Cheng.