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Proverbs 1:7 says, “The fear of the Lord is the beginning of knowledge.” But there is no place in the life of the believer for the irrational fear and anxiety that can cripple us and hold us back from full faith and trust in Christ. Join us for today's PowerPoint as Pastor Jack Graham brings the message, “Breaking Free from Fear.” To support this ministry financially, visit: https://www.oneplace.com/donate/395/29
It's no secret that we live in an increasingly addicted culture. Join us for today's PowerPoint as Pastor Jack Graham shares Scriptural truth to remind us that the chains that bind us and the habits that hold us back can all be broken by Christ. To support this ministry financially, visit: https://www.oneplace.com/donate/395/29
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Today on PowerPoint, Pastor Jack Graham brings the message “Your Mind Matters.” Scripture tells us not to be conformed to the world but to be transformed by the renewal of our mind. We need to think God's thoughts, and to think according to His Word, Pastor Graham teaches. To support this ministry financially, visit: https://www.oneplace.com/donate/395/29
Episode #230 - In this latest episode, hosts Troy, Sandy, and Nolan are joined by Rick Altman, director of The Presentation Summit. They discuss the upcoming Summit (October 19th-22nd 2025), its array of guest speakers and engaging sessions. Rick shares behind-the-scenes insights and announces a special $75 registration discount, exclusively for The Presentation Podcast listeners. Listeners can find more details and show notes on The Presentation Podcast website! Listen now! Full Episode Show Notes https://thepresentationpodcast.com/2025/e230 Show Suggestions? Questions for your Hosts? Email us at: info@thepresentationpodcast.com Listen and review on iTunes. Thanks! http://apple.co/1ROGCUq New Episodes 1st and 3rd Tuesday Every Month
Dr. Hixson's message from Plum Creek Chapel's new Bible Study series! NOTE: We experienced technical difficulties with this livestream. The video portion did not record properly, but the audio and PowerPoint portions were not affected. We appreciate your understanding with this issue! The Great Last Days Apostasy: https://notbyworks.org/glda New Additions to Our Online Store: Books by Lucas Doremus & Joe Hawkins: https://nbwministries.myshopify.com/collections/recently-added NBW Radio Show Package: https://nbwministries.myshopify.com/products/radio-show-streaming-download-package NBW Rapture Kit: https://nbwministries.myshopify.com/products/rapture-kit NBW North Georgia Prophecy Conference Video Package: https://nbwministries.myshopify.com/products/north-georgia-prophecy-conference-livestream NBW Ministries Premier Membership: https://nbwministries.myshopify.com/products/nbw-premier-membership-2?selling_plan=8502542651&variant=47459098460475 NBW Website home: https://www.notbyworks.org/ Newsletter Signup: https://notbyworks.us17.list-manage.com/subscribe?u=2dd006a2d705e5683002e3cb4&id=e604d57842 NBW Online Store: https://nbwministries.myshopify.com/ Spirit of the False Prophet Audiobook https://linktr.ee/nbwministries YouTube: https://www.youtube.com/channel/UCCMIahDSgmwkm9PRf9KIWsw Rumble: https://rumble.com/c/notbyworks Podbean: https://notbyworks.podbean.com/ Spirit of the False Prophet: http://www.notbyworks.org/Spirit-Of-The-False-Prophet Spirit of the Antichrist, Volumes one and two: https://www.notbyworks.org/Spirit-Of-The-Antichrist-Volume-One https://www.notbyworks.org/Spirit-Of-The-Antichrist-Volume-two Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Vendre c'est convaincre. Et le meilleur moyen de convaincre, c'est de présenter ses arguments. Mais personne ne nous a appris à présenter. Alors sur cet épisode je vous propose un cours accéléré de persuasion avec un spécialiste de la communication d'influence, Henri de Berny.Autres épisodes qui pourraient vous plaire : Vendre avec la transportation narrative3 choses simples à faire pour vendre sur internetVendre grâce aux Stories---------------
Generally, by the time someone gets invited on a show like this they’ve figured out how to tell the story of their business in a way that makes their journey seem like a steady climb from humble beginnings to current success. In telling these histories, entrepreneurs will talk generally about setbacks, but they don’t typically elaborate on specific obstacles. Like, for example, this scenario: Suppose you’re a startup entrepreneur with a new product, and you get the call you’ve been waiting for, from Walmart, with a giant purchase order. Now, instead of spending $10,000 on raw materials, you’ll need $200,000. Your shipping costs are going to go from $5,000 to $50,000. And you’ll need 10 more people to pull this off, which is $1m in new salaries. You can borrow this money, no problem, right? You’re going to be able to pay it back - you have the Walmart purchase order to prove it. But you discover that no traditional lender, like a bank, will lend you money unless you’re (a) profitable and (b) have 2 years of receipts. You don’t qualify in either of those categories. So, what do you do? Well, one option is you go to a national company that’s headquartered here in New Orleans, called Republic Business Credit. Republic Business Credit specializes in what’s called Accounts Receivable Finance. Basically, they will loan a company money based on a purchase order – up to $20 million. Or, in a practice called "factoring," they’ll buy the purchase order off a company – minus a fee – so the company gets cash immediately and when the purchaser pays the invoice, the payment goes to Republic Business Credit. Leigh Guglielmo has been helping companies finance their business at Republic Business Credit since 2011. Today she’s the company’s Senior Vice President of Business Development. Another thing you hear a lot about in a typical startup success story is, the Power Point pitch. Andres Barcelo and his wife, Ashley Webb, moved to New Orleans in 2017 to be closer to Ashley’s family. Three years later, when they had their lives derailed by the pandemic, Andres and Ashley started gr owing vegetables in their 9th Ward neighborhood. When they discovered that okra, beans, cucumbers and peppers grew well, they grew more of them. Till they had so much that someone suggested they could start a farmers market. So, they did. Then they began adding products from other local folks - like bread, hand pies, candles, soap, pickles and jam. And before you know it – without a single Power Point presentation – Andres and Ashley had built a business. Today you can find Barcelo Gardens Fresh Market most days of the week in varying locations, including their flagship location on Piety Street in the Upper 9th Ward, and at pop-ups and markets in The Irish Channel, The Marigny, Harahan, and Napoleonville. There’s a saying people use in general conversation to describe how today is pretty much like every other day: “Business as usual.” Interestingly, you don’t hear a lot of people in business saying that. Mostly because business is typically anything but business as usual. There’s almost always an obstacle, a wrinkle, a problem to solve. Leigh is in the business of solving the biggest problem of them all for most businesses – operating capital. And Andres' business is dependent on the most fickle of all fundamentals – the weather. One thing they have in common is, without a lot of fanfare, they’re both doing something vital for our local business community, and community in general. Out to Lunch was recorded live over lunch at Columns in Uptown New Orleans. You can find photos from this show at itsneworleans.com. See omnystudio.com/listener for privacy information.
The AI Breakdown: Daily Artificial Intelligence News and Discussions
Even the biggest companies are learning that no single AI model can do it all. Microsoft, for example, is now bringing Anthropic's Claude into Office 365 because it outperforms OpenAI in key areas like Excel and PowerPoint. This shift highlights a bigger truth: the future of AI is about using different models for different jobs—not looking for one model to rule them all.Brought to you by:KPMG – Discover how AI is transforming possibility into reality. Tune into the new KPMG 'You Can with AI' podcast and unlock insights that will inform smarter decisions inside your enterprise. Listen now and start shaping your future with every episode. https://www.kpmg.us/AIpodcastsBlitzy.com - Go to https://blitzy.com/ to build enterprise software in days, not months Robots & Pencils - Cloud-native AI solutions that power results https://robotsandpencils.com/Vanta - Simplify compliance - https://vanta.com/nlwThe Agent Readiness Audit from Superintelligent - Go to https://besuper.ai/ to request your company's agent readiness score.The AI Daily Brief helps you understand the most important news and discussions in AI. Subscribe to the podcast version of The AI Daily Brief wherever you listen: https://pod.link/1680633614Interested in sponsoring the show? nlw@aidailybrief.ai
Welcome back to Truth, Lies & Work, the award-winning podcast where behavioral science meets workplace culture. Hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, this episode features Tony Cooke, former VP of Human Resources at Adidas, who spent decades proving that HR doesn't have to be the department everyone dreads. Episode Summary Imagine you're the head of an HR team and you get asked to present the team's vision for the future workforce of the largest sportswear company in Europe. But instead of sitting down and putting together the usual dull PowerPoint slide presentation, you instead decide to make a James Bond style movie. You have the MD kidnapped, he's tied up, he's stuffed into a chest and he does multiple takes until he is bruised and battered. That's exactly what happened at Adidas, where Tony Cooke was running HR. His approach was to make HR more human by appealing to people's sense of humor and showing genuine personality. His initiatives were so effective that HQ kept stealing them and rolling them out worldwide, earning his team the nickname "The North Mafia." What We Cover Why HR Became the Villain How HR became the convenient pantomime villain in organizations The Waggish Approach What it means to be "waggish" and take formality out of HR Maverick Initiatives The "Addie Oscars" - cost-neutral recognition that packed halls to the rafters Speed dating for talent across different markets "DIVIN" (Diversity + Inclusion) - making difficult topics fun and engaging The James Bond Movie How Tony's team created a spy movie instead of PowerPoint slides for Workforce 2020 Key Takeaways 1. Collaborate with Senior Stakeholders Early Tony's biggest learning was that even the best ideas need buy-in from decision makers. Build those relationships before you need them, not after. 2. Learn the Business Inside and Out Don't just be an HR person - be a business partner who understands revenue, competitors, and strategic priorities. Tony challenged HR professionals to know their company's turnover. 3. Show Your Human Side Stop being the aloof rule-maker and let people see that you're human with frailties, bad days, and emotions. People warm to authenticity, not perfection. The Results Adidas became known as a talent factory with a conveyor belt of leaders going to senior roles across America, Amsterdam, Germany, and beyond. That's the business impact of making HR genuinely human at one of the world's most recognizable brands. Resources Tony Cooke on LinkedIn: https://www.linkedin.com/in/tony-cooke-9706341b/ Tony's book "Waggish Chronicles of a Maverick in a Corporate World" on Amazon: https://www.amazon.co.uk/Waggish-Chronicles-Maverick-Corporate-World-ebook/dp/B0FDBL9XGS Also available on Everand: https://www.everand.com/book/877879715/Waggish-Chronicles-of-a-Maverick-in-a-Corporate-World Connect with Your Hosts Connect with Al on LinkedIn: https://www.linkedin.com/in/thisisalelliott/ Connect with Leanne on LinkedIn: https://www.linkedin.com/in/meetleanne Join the discussion about this episode on LinkedIn: https://www.linkedin.com/company/truthlieswork/ Email: podcast@TruthLiesandWork.com Follow us on Instagram: @truthlieswork Chat with us on Twitter: @truthlieswork YouTube channel: @TruthLiesWork Check us out on TikTok: @truthlieswork Want a chat about your workplace culture? hi@TruthLiesandWork.com Got feedback/questions/guest suggestions? Email podcast@TruthLiesandWork.com
Send us a textIn this episode of Imperfect Marketing, I share how I cut presentation prep time from two days to just twenty minutes by leveraging AI tools and workflows. What used to feel overwhelming and time-consuming has become streamlined, consistent, and—dare I say—fun.We explore the common mistakes most people make when creating presentations, why AI is a game-changer, and the exact five-step process I use to create polished, professional decks without losing days of productivity.The Problem with PresentationsWhy most people waste hours designing slides manuallyHow perfectionism and starting from scratch slows everything downThe pitfalls of relying only on minimal AI features in PowerPoint or Google SlidesThe Two Biggest Mistakes with AINot using AI at all, sticking to manual workNot giving AI enough content and context (remember—AI is not psychic!)My Five-Step Presentation WorkflowFeed AI everything you have: old decks, transcripts, blogs, emails, or even a quick brain dumpBuild and refine the outline: let AI create the structure, then adjust for audience and flowFormat in Markdown: create a clean hierarchy for importing into toolsImport to Gamma.app: edit slides, swap visuals, and customize to your styleExport to PowerPoint or Google Slides: finalize, add extras, and present offline with confidencePro Tips for Saving TimeUse dictation to brain-dump ideas into ChatGPT or Claude on the goAlways verify AI-sourced information (tools like Perplexity can help)Edit primarily in Gamma.app before exporting for the smoothest workflowRepurpose your presentations into worksheets, handouts, or future contentKey Takeaways for MarketersAI can turn presentation prep from days into minutesProviding enough context ensures authentic, tailored slidesConsistency across decks comes naturally when building on your own existing contentEfficiency doesn't mean sacrificing quality—you'll gain bothWhether you're a business owner, marketer, or professional who's tired of wasting days on slide decks, this episode shows how to reclaim your time and still deliver presentations that wow.Are you ready to stop spending days on presentations and start letting AI do the heavy lifting? Tune in and learn how to transform your workflow today. Looking to leverage AI? Want better results? Want to think about what you want to leverage?Check and see how I am using it for FREE on YouTube. From "Holy cow, it can do that?" to "Wait, how does this work again?" – I've got all your AI curiosities covered. It's the perfect after-podcast snack for your tech-hungry brain. Watch here
According to research from Harvard Business Review, in 2022, the average employee experienced 10 planned enterprise changes, driving higher levels of change fatigue. So, how can you lead a change management strategy that helps reps navigate these shifts while maintaining GTM efficiency? Riley Rogers: Hi, and welcome to the Win-Win podcast. I’m your host, Riley Rogers. Join us as we dive into changing trends in the workplace and how to navigate them successfully. Here to discuss this topic is Megan Backus, director of MarComm and Sales Enablement at Culligan Quench. Thank you so much for joining us, Megan. We’re super excited to have you here today. As we’re getting started, I’d love if you could just kick us off by telling us a little bit about yourself, your background, and your role. Megan Backus: Yeah, so Megan Backus. I am based outside Philadelphia, so you might pick up a little bit of my Philly accent. I can’t help it. So I’ve been with Quench now Culligan Quench for about 12 years, the last two in this MarComm sales enablement role. Prior to that it was marketing and I like to joke that I’ve probably touched a little bit of every single aspect of marketing in that time. So always kind of. In the role of creating the content as part of our customer’s buying journey. Another way of looking at it is the content that our sales team needs to close deals. So currently the best way to describe it is it’s kind of this weird crossroads between marketing and sales enablement, where I think with a marketer’s hat on making sure our reps have. The tools, the collateral, and the talking points that they need to combat any sort of questions or objections that they might get in the field? You know, the easiest way of saying, and my wonderful team, and we are a very small but mighty team of five women, we create all the collateral that our sales team uses. So everything from items for prospects at the very top of the sales funnel, everything to lead ’em through the sales funnel, and then even some items for after the sale is closed. RR: Amazing. Well, I think one of my favorite things about talking to folks working at enablement is all of the different weird ways that you come to enablement as a function, and everybody always has a different slant on how the function works and how it operates in their organization. So super excited to get that kind of marketing slant on it today. Got kind of a big question to start us off. I saw on LinkedIn that you mentioned being driven by impossible problems. So what are some of those impossible problems and maybe some of the key initiatives? That you’re focused last year? MB: Yeah, so it’s actually a misnomer. It’s that marketing hat that I wear, but in my view, there is no impossible problems. It’s in a belief in life that I have, whether it’s at work or outside of work, nothing is really impossible. Everything is actually figureoutable and I will be trademarking that. But, so I don’t necessarily view ’em as impossible problems, but I guess the best way, you know, kind of think of it is those problems where you’re just like, I don’t know how I’m gonna tackle this. So this year’s quote unquote impossible problem is finding the time management and the time to accomplish everything that we want to accomplish this year. Quench calling and quench, if you will, we like to have lots of key initiatives happening at the exact same time. My poor customer success manager with Highspot, I feel I always give her like anxiety attacks when we meet. ’cause I’m like, all right. I know we talked about this two weeks ago. We’ve moved on and we’re doing something else. But so some of the things that we’re working on this year, so this past January, we kind of ripped off the bandaid, if you will, and moved our sales team from being very territorial focused in their selling to more, we call it domains, but more brand focused and brand selling. So a lot of this year has been evaluating our newly rebranded content to make sure. It aligns with that focus and realigning it where necessary to support that transition. And like I said, we like to do multiple things at the same time. So last year we did our US rebrand. This year we’re also focusing on finishing up that rebrand, supporting our friends to the North and Canada with their rebrand and our friends to the South and Puerto Rico with their rebrand. While ever supporting our ever-growing sales team, so a lot of things all at the same time. So being the impossible problem, if you will for this year has been being able to juggle all of those key initiatives while maintaining my team. I’m gonna call it sanity, but making sure no one gets burned out or frustrated or just getting to a point of like, no, I don’t wanna do this. Because, you know, with that, we, you know, kind of ask the team to walk through fire. So every once in a while you gotta make sure you’re, you’re not getting burned. RR: Yeah, absolutely. It seems like you guys are no strangers to being agile and being asked to being agile. That is a lot on your plate, so I love that you have that. There’s no impossible problem perspective. ’cause I think you can’t approach this work without it. Especially, and you touched on a little bit on this, knowing just the volume of work that’s been going into the rebrand process, both in the US and in Canada and Puerto Rico, as you mentioned, for one, congratulations. Just knowing how much change that a rebrand like that tends to bring to sales teams. I’d love to know what some of your best practices for helping those teams effectively navigate those transitions are. MB: Yeah, I think, I don’t know whether it’s taking it back to the basics or best practice, but I think the best way of thinking about these big changes in, in our case, these rebrands is. They’re not thinking of them as anxiety inducing events, but thinking of them reframing it in our minds, which helps us reframe it for our sales team of growing opportunities. They’re just opportunities to grow, to learn, to do more, to do more exciting things. And I think that’s kind of really, I guess if I had to put a best practice on something, is recognizing that big change. You know, whatever it is, is just an opportunity to grow and adapt. So with our sales team, we do have some, uh, I affectionately call them nervous Nellie, but those who their first reaction to is not to embrace change, to help those people and they can, you know, hurt your momentum and hurt the morale. But having them kind of come on board and recognize that it’s not as big as it looks. It’s not as daunting or scary as it looks. And we do that by reiterating what’s staying the same. What support they’ll continue to get. And we break down this, these big overarching changes into more bite size and manageable bites to kind of ease those anxieties of like, alright, we have over a thousand pieces of collateral. You know, we have 200 and some odd sales reps and we have to rebrand everything on, you know, new colors, new ev, let’s backtrack it. Let’s do our product sheets first. Sales reps, the products aren’t changing. You can still sell the products. We’re just gonna have different colors. So kind of just breaking it down for them to be like, oh, this isn’t really as big of a change as I thought it was. RR: I feel like I’m getting a philosophy lesson here from you. Nothing is impossible. Change is an opportunity, not a scary thing. I’d like to switch gears a little bit. So we’ve talked about the rebrand, but I also know that as a part of that rebrand and maybe as a. Result of that rebrand, you guys have also experienced like hyper growth over the past year sales team headcount has increased significantly, which again, never an easy problem to tackle, but also a great opportunity. So what challenges have you kind of noticed that came with this growth, and then how have you overcome them or maybe reframed those challenges into opportunities? MB: Yeah. So yeah, hypergrowth, I wouldn’t classify a hypergrowth happen with the rebrand, but it’s one of those things we’re like, we’re gonna do lots of things at the same time. But yeah, we hired 50 reps in a three month period. As with any sort of hiring process, especially, uh, at the hypergrowth. Level, it was the onboarding. How quickly can we get these new reps talking about our machines, understanding our sales process, understanding our customers, and we have a very incredible training team who took on a lot of that, those sort of challenges of how do we get them onboarded as quickly as possible. But I think having Highspot as our content management system. Was incredibly helpful in that regard because it new and tenured reps, so whether the new rep was still in the training class or whether they’re sitting next to Joe Schmo and Joe Schmo needed to help them find an answer, any question, they could go to Highspot. And you know, one of our favorite features at Collagen Quench is. Using the search bar to ask questions, adding that little question mark in that search bar, and it allows the rep, whether they’re new or tenured, to be more empowered to find the answers themselves. Because with onboarding, what we find is there’s a million questions and they can be as minute as, I don’t know what the to price this as, or as big and philosophical as I have no idea how to put in a sale into Salesforce. So by having everything in one spot and. Really honing in with our sales team, our tenured reps, that everything they need is in Highspot. They can help each other. And so for our small Mighty training team, our small mighty sales enablement team is not bogged down in, Hey, I don’t know how to do this. Hey, they can kind of work together. And you have peer leaders to really get them. Using Highspot, finding the answers themselves. And if they do have that, that issue of legitimate issue, then the training team and the sales and need movement team can really focus on the bigger issues, bigger questions that we’re getting from these onboarding teams. But it kinda helps with. Empowering the rep to find the answers, I think is the biggest challenge that we had is onboarding. It’s, it’s a million questions and we have a very wide product line, and having Highspot allows them to find the answers themselves, or at least find enough of the answers that last little bit, the last little 10 yards or whatever. They can come to us and we can help them in that regard. RR: So we’ve heard a little bit about you know how you’re enabling new sellers to deal with coming into the organization and doing so at scale. When you have a bunch of folks coming in new, I’d be curious to know then how the platform kind of helps you during these change heavy moments and how it helps you orchestrate the entire organization. So if you could talk to us a little bit about that, that would be great. MB: The way that we and if for every one of our meetings, reiterate all the time, Highspot is where you’re gonna find your answers. Highspot is where you’re gonna find your collateral. Highspot is going to be where you find your best practices, your recorded trainings. Highspot is where you need to go. So we have a weekly newsletter that goes out to our sales team and everything that we reference in there, we go to Highspot it. We kind of. Drill into them often that any sort of question that they have, any sort of concern that start at Highspot. If Highspot doesn’t have it, then come back to us. We’ll work on it and then get it into Highspot by having Highspot as our one source of truth, if you will. It really enables them to not have to worry about, you know, all the noise prior to having Highspot. There was a point where I was sitting and there was, I think it was like 20 emails all about one topic and sitting there and putting on, you know, well, if I’m a sales rep and I got 20 emails and it’s all in one topic, which email is the correct information? Because this one over here hits one thing this. So, and by having it in one spot and allowing our reps to really recognize that it’s their one source of truth, it forces us who create, you know, the content to make sure we’re all on the same page because we’re only gonna put it once in Highspot to really kinda help the reps steer them in the right direction. RR: I kind of wanna dig into that a little bit more, which is, I know, like you said, you and a small and mighty team of five women, it’s all on you with content. So I’d really like to know how you’re equipping using the platform reps with the content and the messaging that you’re creating all of it in there to help them effectively sell to commercial and workplace buyers. So what is your approach there? How are you making that happen in the platform? MB: So I think we’re making it happen within the platform by being incredibly organized, I think is the best way of putting it, and not being organized in the way that makes the most sense from a marketing perspective, but making it make the most sense from a sales perspective. So oftentimes, you know, with that marketing hat on, you run marketing campaigns and the point of the campaign is to, you know, talk about this feature or talk about that feature. But from a sales rep perspective, it’s not necessarily breaking it out by features. And you know, we do bottles water coolers. So we have seven machines that all feature, and I’m making up seven. We have more, but we have seven machines that all feature touchless dispensing. Well, from a rep’s perspective. It. Have a touchless dispensing spot, not have a spot for that machine, this machine and that machine, and then tell them, Hey, we have seven spots for seven different machines and they all have touchless. We kind of take a point of making sure. Everything that we put in Highspot, the spots make sense from a sales perspective and not necessarily from a marketing or a content subject matter. If I were a rep, where am I going to find this? If I’m a rep, how am I going to ask the question to find this, versus this is our Spring 2024 campaign on, you know, this machine. No, no, no, no, no. This is an ice machine. It’s going in the ice machine spot because from a rep’s perspective, I’m gonna find it in ice machines. It’s an ice machine. RR: I think that’s so key of your reps are your customers and you kind of need to serve them in the way that makes sense to them. Otherwise, you’re not gonna see the usage that you’re looking for, which is what you’re aiming to accomplish there from one marketer to another. I know that a big part of your day-to-day is probably that organization piece governing managing your content just to keep reps on brand accurate, up to date, all of that fun stuff. So could you walk me through your strategy for managing and governing content? So those reps are not only aligned, but also informed and up to date. MB: Yeah, so I don’t really have a very complicated answer to this. It’s actually quite simple of. First, we think all of our content that we create, we’re trying to create it from a perspective of what questions or what objections our sales reps are receiving. And then when we are creating from that perspective, then it allows us to make sure we’re creating the collateral that they want to use. And then, you know, back to, it’s a small but mighty team. We have the advantage of having very few people. Adding new content into Highspot, kind of limit that to I think six people. I think we have one person from the training team. We limit that in the way that to make sure, and we have very clear rules, I guess you could say, that we’ve imparted on what goes in what spot. How it’s tagged, how you upload it, what’s your file name process, so that there’s not too many cooks in the kitchen, if you will. There’s a lot of, you know, pros and cons of having a small team, but that I really think is one of our pros is we can keep it very limited as to who is uploading so that we can make sure the structure stays the way that we’ve decided that that’s the structure we want. We take a point of when we’re creating content to be as evergreen as possible. So when there are changes, we’re not constantly having to update everything. We also evaluate all of our content twice a year. So we put, I guess you could say an alarm in Highspot where after six months, Hey, take a look at this, make sure it’s still accurate, because to our earlier point of. Colligan Quench does a lot at the same time. So it’s important from my perspective to take, and if you’re doing it regularly, it doesn’t take that long, but take that moment to make sure the content that’s available is still answering the questions and the objections that you might get from your customers. And it is still being used by the sales team. If it’s not being used, there’s a reason and reevaluate the content on a regular basis, and I think that’s how we kind of keep our governance in check. We did just recently, I think we’re at like 44% or something, which seems low, but given that we have thousands of pieces of content, our content is being used, it’s accurate, and I think that’s really what we, we strive for. Make sure it’s, it’s being used and make sure it’s accurate. And then the rest will kind of just follow, RR: you know, you started your answer there by saying it’s not a complicated process. And you’re right, but also it’s those core foundationals that are gonna get you where you need to go. So I think you guys are doing all of the right things and you’re doing them on the right cadence. I think oftentimes as marketers we have that intention of like, I will govern my content, and then a month goes by and maybe another. So I love that you guys are sticking to that cadence, and I think this goes back to that LinkedIn deep dive that we started with, which is that you’ve mentioned that effective communication is one of your strengths. But beyond good content management and governance, do you have any best practices that you could share for marketing teams looking to improve how they communicate? Big changes like rebrands or smaller updates, like newly published content to reps? MB: Yeah, so I always frame everything on how it helps the reps. You have to take a moment. ’cause as a marketer you’re like, well, I’m doing this for this marketing reason. Well, if that marketing reason doesn’t resonate with the sales rep, as you express it in a marketing way, the sales rep isn’t necessarily going to use it. But if you can reframe that in a way that allows the rep to understand the benefit to themselves, they’re more than likely to use it. So it’s a very simple thing. As creators, we can kind of get wrapped up in. Well, this is a really cool piece of content because I finally learned how to insert a GIF into a PDF, making that up. But if that doesn’t really help the rep in the objection that you’re actually trying to write the content for, and they don’t put two and two together, it’s just gonna sit on a shelf and high spy and get dusty. It’s always about showing them the benefits of this piece, showing them the benefits of the rebrand and how it helps them specifically as a sales rep, not necessarily how it helps the brand or the marketing team or that product line, how it’s going to help them. RR: And then the rest kind of just follows. I think that’s great advice, and it’s obviously coming from somebody who’s, who’s doing the work, looking at the data, we’ve seen that you’ve achieved a really impressive 94% adoption rate in Highspot. So what are your tips and tricks for driving such like consistently high adoption? Because that is an impressive number. MB: Yeah, we want to be at 97 to reach it and sustain it. Again, I don’t think there’s really any big secret. We kind of base it on like three main tenets. So one, and I’ve mentioned it before, make sure your content is aligned with the needs of the customer. Which will allow you to align with the needs of the sales rep. The sales rep is the person who’s getting all those questions from the customer. So if you’re making sure your content aligns there and it’s accurate, then the sales rep is going to use it. And if you’re using Highspot as we do of your one source of truth, the only place that they’re gonna be able to get to that content so they can use it is with Highspot. And then, you know. Back to that framing, Highspot as the one source of truth. Everything that the rep needs, wants, or possibly wants is in Highspot. Getting them in that habit of using Highspot as that one source of truth is really what helps us get that adoption rate. And the way that we got there, I basically used, uh, sales reps competitive nature to my advantage. So we had early adoption when we launched Highspot because the day we launched it, we actually had a scavenger hunt. In Highspot where we came up with, you know, using our marketing brains, you know, the puns and the brain teasers. We came up with a four item brain teaser scavenger hunt that then had the reps find those pieces of content in Highspot, send a pitch, and this was before digital room. So send a pitch. To myself to A, make sure they have the right content. B sent the pitch correctly. C made sure that part of the scavenger hunt is setting up their profiles and all that. And then the top, the fastest five got prizes. Now the prizes weren’t anything. To write home about. It was very, you know, I think one of the prizes was amok. The prize wasn’t necessarily the goal, but using that competitive nature among reps, we had a crazy high adoption rate. I think our first week we had close to 70% of our sales team in the first week. Something crazy like that. And then we kind of just continue to use that competitive nature. To our advantage. We stack rank our reps daily in what we call our flash report, but it’s basically their percentage to quota as it relates to where we are in the month and the hype of hypergrowth. So we are hiring more people than we can count, basically in a very short amount of time to get to that same, you know, scavenger hunt mentality. What we did is we did another scavenger hunt, but before we launched that scavenger hunt. We actually showed a statistic that our top, and I don’t have the numbers with me, but our top quota beaters, people who are well and above their quota, were also our top super users in Highspot. So we kind of put, you know, as a new rep, I just got hired into this company, I’m getting my sea legs, and as with anyone coming into what is good, how do I get them to be the best if I’m a sales rep? Well, if someone’s telling me the best of the sales reps are also the people who are using this tool called Highspot, I probably should learn what that is. Let me learn what that is as quickly as I can. So I myself can be a top sales rep. So we kind of just take that competitive nature of our sales reps, which I think is easily replicated and use it to our advantage. We, we regularly give out prizes. We’ve done a couple other scavenger hunts and we’ve done a couple other items where, you know, adding a little bit of fun to it. And like I said, none of the prizes are anything super special, like there’s no monetary value to any of these prizes. But I think the sales reps enjoy that competitive nature. They enjoy. You know, the little bit of silliness with it and it gets ’em back in the tool and recognizing that, you know, it’s not hard. It’s not a hard tool to learn, it’s not a hard activity to send a pitch or a digital room, but if you’re. Not experienced. If they’ve never done it before, it can feel intimidating. But by adding a little bit of fun to it, it helps them recognize that, take that first step, do the first pitch, do the first digital room. It’s low stakes ’cause it’s just coming to me and I’m just gonna evaluate to make sure you have the right content in there. It takes away that intimidation factor and they’re like, oh, this took me all of 10 minutes and I got a cup out of it. I think taking that away from it, it really helps us keep that high adoption rate. We don’t do, you know, scavenger hunts for every single new hire class ’cause we’re constantly, you know, growing and hiring. But we do keep that your first pitch, your first digital room. It’s low stakes. It’s not going out to a customer, it’s going to our training team, it’s going to me, it’s going to our, our senior director of sales enablement to kind take out that intimidation factor. And put in a little bit of fun into it. And then that kind of helps them get to a point of like, oh, this is not hard. This isn’t a big change. I’m doing the same thing as I would if I’m writing an email and attaching PDFs. I’m just making it better next level. And I think that’s kind of how we, we keep that adoption rate. But like I said, we’re striving for that 97%. I would love to get to a hundred, but I, I think that might be an impossible goal, but. Who knows, maybe in a couple years we will be, but we’re aiming for 97% and we wanna sustain that. RR: I think it’s always funny chatting with folks about the things that, you know, we feel are successful and almost always the response is, that’s not good enough. We can do better. So we’ll have to check back and I hope in the next couple of months we’ll see that 97% from you. Thinking of other wins that you’ve had with the platform, I’d love to know, since implementing Highspot, what business results have you achieved? Or maybe in addition to that, what wins have you accomplished or goals that you’ve met that you and your team are really proud of? MB: Yeah, so I think the thing that we’re most proud of is we had a very quick adoption of this rebrand, Culligan Quench, and we did the. Rebrand about a year after merging with who was our oldest competitor. So within a year we had onboarded people who. Our tenured reps and I say are, and it’s giving me a trip up ’cause they’re all our reps now, but we’re onboarding people who we used to go head to head with in deals and then we’re in a year in and we’re like, Hey, guess what? We’re now Culligan Quench and everything looks different. We have a new logo. We’re gonna talk about ourselves a little bit differently, and we had a really quick adoption to that and we didn’t get too many objections from it. And I think, I don’t have hard numbers against it, but the attitude around it was very positive, and I think a lot of that stems from. High spas not going anywhere. The content’s all gonna be there on this day. All of your content that you’ve been using for years is all gonna be, it’s just gonna look different. So I think that is a crazy achievement and a win that I will. Keep talking about until the day I retire. But another one is ramping reps. So getting reps up and running quickly is something that we really pride ourselves on. We have a very big product line we have. A very wide customer base. It’s basically any workplace that needs water. Spoiler alert, it’s all of you. From a new hire perspective, it can be a little intimidating. We have over 50 products and you’re, what do you mean? I’m going after every single industry on the world in the United States, but having Highspot, it allows us to ramp our new hires pretty quickly. On average, new hires are, you know, within. Three months, they’ve had at least one of their own first deals. Within six months, we take them off of what we call ramping, where they’re owners of their commissions and their quotas. But given how wide of a customer base we have and how many products we have, it’s pretty impressive that you can go from a Joe Schmo and in six months you’re using this very awesome next level tool to pitch. To every industry over 54 machines. So that’s something that we, we hold pretty high in a win. And like I said, I don’t, and I’ve mentioned this before and I don’t have exact numbers, but the, you know, our top quota beaters, consistent quota beaters that we see month after month, year after year. There also are super users in Highspot. So not only we producing the right content for the team, but the team is adapting to using Highspot and really proving, you know what I thought when I proposed us switching to Highspot years ago, it’s gonna set us apart from our competitors. And it’s, I think that stack kind of proves it, not only do we have reps using the tool, which was a fear that senior leaders had of why are we gonna invest in this tool? And reps are gonna still send emails, they’re using the tool and they’re winning what using the tool. So I think it kind of just furthers that, you know, loop that I’ve mentioned of. Getting reps to use the tool and everything else will kind of fall in all into place. And then the biggest win that I can share and that what I kinda put my hat on is we’ve pitched, and I can’t name names, but we pitched to some. Big international organizations using digital rooms. You know, you have the PowerPoint presentation and we have, you know, links in the PowerPoint presentation to the digital room for more information and a couple of times. You know, we’re pitching to C level of these international organizations and they’re going, this is incredible, this digital room presentation, I’ve never seen something like it. This is, you know, really sets you apart and I think. Because we are one of the few in our industry who are using Highspot. I don’t, I might be the only one in our industry using it, so I don’t wanna calculate a gamble, I guess you could say, on doing something different has really worked out. I think that’s a, a big win that I like to, to hang my hat on and getting you. We had a couple of senior leaders who were very skeptical of the whole process and getting them to a point where they’re like, they get a question or someone asks, they go, I don’t know, go ask Highspot. I don’t think I could say how often people are like, I don’t know. It’s in Highspot right now. We only have our sales team on it, but we have other people in other departments going, Hey, can I get Highspot? And I have to be like, no, you’re not in sales. You wanna come over to sales? I can give you when you’re ever in sales. But I think that’s a major win of just getting everyone on board. Rowing the same direction. Through all this change, we’ve maintained that adoption rate through all this change, through all this hiring. Yeah, I think that’s the biggest win. RR: Well, I think the volume of these wins kind of speaks to that point earlier of things are always changing, there’s new priorities, but you guys are coming out successful on the other side. Time and again, so that’s incredible to hear. So thank you for sharing. Just one last question for you to close this out. If you could share one key lesson that you’ve learned from your experience as a marketer tasked with supporting teams through all of this change, what would it be? I know that’s a big question. MB: I don’t know whether it’s a lesson learned or a lesson reiterated, but it goes back to nothing is impossible. Everything is figureoutable. I guess best advice is take the time to really think it through so you can set yourself up for later success. You know, break it down into pieces and really think it through. And often when there’s a lot of change or you know, big deadlines, you immediately wanna just jump in and start running. And sometimes the fastest way to get started is to actually think it through. Take a moment, think it through, break it down into pieces, and then just keep going. Just putting one foot in front of the other through the big change through the crazy deadlines is my best advice is just break it down part by. Foot over foot, and then next thing you know, it’s 12 years later and you’re like, whoa, look at all this stuff that has changed in the past 12 years. But yeah, it, I think that’s what it is. It everything is figureoutable. You just gotta dedicate a little time to figure it out. RR: I think that’s great advice. It’s that slow down to go fast mentality. I think that’s a great approach to close us out on. So we’ll end there. Thank you so much for coming on and joining us today. I think we’ve learned a lot from you and we have some really great advice and some philosophical frameworks to take us forward. MB: I couldn’t help it. That philosophy just comes out every once in a while. RR: Well, it’s amazing. To our audience, thank you for listening to this episode of the Win-Win podcast. Be sure to tune in next time for more insights on how you can maximize enablement success at Highspot.
Ever leave a CEU course thinking… “Okay, but how do I actually do this with a patient tomorrow?” In this episode, Theresa Richard sits down with Dr. Kristen West to talk all things active learning—including how we've evolved from death-by-PowerPoint to interactive clinical simulations (yep, even flaming barrels made an appearance ). Whether you're a new grad, mid-career, or switching settings, this convo will hit home. Learn more about the MedSLP Collective: https://medslpcollective.com Find more episodes here: https://swallowyourpridepodcast.com The post 375 – Beyond the Lecture: The Future of Med SLP Learning appeared first on Swallow Your Pride Podcast.
Dr. Elizabeth Lee Vliet is president and CEO of Truth for Health Foundation. Since February 2020, she has been part of the team of frontline physicians treating COVID early at home. With Dr. Peter McCullough, she is a co-author/editor of the Guide to COVID Early Treatment: Options to Stay Out of Hospital and Save Your Life. Discussion began by looking at President Trump who was demanding answers from the pharmaceutical companies related to the COVID shots. He indicated that the CDC is being ripped apart over the question of the shots and he wants an answer as to whether the drug companies can justify the success of the various COVID drugs because there are those who disagree. Elizabeth referred to a Trump post on Truth Social from Labor Day where he claimed he was given secret data by the pharmaceutical companies showing benefits. Such data was not released to the public. She believes President Trump was "horribly deceived by the deep state players," all who had been involved in the planning of "Operation Warp Speed" before we had ever heard of COVID and before President Trump was in office. In other words, the president was not the architect of this operation. She believes Anthony Fauci indicated that in 2017. Also, in 2017 at Davos, there was a PowerPoint presented by Bill Gates and Klaus Schwab that outlined the plan for pharma profits from the new, experimental vaccines based upon mRNA technology. Elizabeth believes that President Trump knew all along that he was being deceived yet was not in a position to take on the deep state, the vaccine cartel and the other nefarious players that had been crafting this plan.
Dr. Elizabeth Lee Vliet is president and CEO of Truth for Health Foundation. Since February 2020, she has been part of the team of frontline physicians treating COVID early at home. With Dr. Peter McCullough, she is a co-author/editor of the Guide to COVID Early Treatment: Options to Stay Out of Hospital and Save Your Life. Discussion began by looking at President Trump who was demanding answers from the pharmaceutical companies related to the COVID shots. He indicated that the CDC is being ripped apart over the question of the shots and he wants an answer as to whether the drug companies can justify the success of the various COVID drugs because there are those who disagree. Elizabeth referred to a Trump post on Truth Social from Labor Day where he claimed he was given secret data by the pharmaceutical companies showing benefits. Such data was not released to the public. She believes President Trump was "horribly deceived by the deep state players," all who had been involved in the planning of "Operation Warp Speed" before we had ever heard of COVID and before President Trump was in office. In other words, the president was not the architect of this operation. She believes Anthony Fauci indicated that in 2017. Also, in 2017 at Davos, there was a PowerPoint presented by Bill Gates and Klaus Schwab that outlined the plan for pharma profits from the new, experimental vaccines based upon mRNA technology. Elizabeth believes that President Trump knew all along that he was being deceived yet was not in a position to take on the deep state, the vaccine cartel and the other nefarious players that had been crafting this plan.
Microsoft reportedly plans to begin using Anthropic's latest Claude models to power some of the Copilot features in its Office 365 apps. In a report published Tuesday, The Information said the tech giant would announce the change "in the coming weeks." Microsoft currently relies on OpenAI's tech to power the majority of AI features found inside of Word, Excel, Outlook and PowerPoint. Also, the FDA approved the biotech company eGenesis to begin human trials of pig-to-human kidney transplants. eGenesis provides pigs with CRISPR-modified genes. These genetic changes reduce the chances of organ rejection in human recipients. Learn more about your ad choices. Visit podcastchoices.com/adchoices
We've put together the ultimate list of 49 free tools churches are using right now. And here's the best part — these aren't just our picks. Every single tool comes directly from churches like yours, already putting them to work in real ministry. ENTER 'The $11,988 Fall Kickoff Giveaway' HERE: https://prochur.ch/enter ============================= Table of Contents: ============================= 0:00 - Intro 3:17 - Communication 9:05 - Project Management 11:58 - Creative Resources 17:25 - Audio 20:43 - Production 24:50 - *Free, Not Free* 28:30 - Most Popular Tools IMPORTANT LINKS - The Church Smartphone Photography Masterclass: https://youtu.be/KaUPT9o4Lus - WhatsApp: https://www.whatsapp.com/ - Slack: https://slack.com/ - Invite Everyone: https://inviteeveryoneapp.com/ - Messenger: https://www.messenger.com/ - Asana: https://asana.com/ - Trello: https://trello.com/ - Notion: https://www.notion.com/ - Unsplash: https://unsplash.com/ - ChatGPT: https://chatgpt.com/ - Gemini: https://gemini.google.com/ - Pinterest: https://www.pinterest.com/ - VSCO: https://www.vsco.co/ - YouTube Video Downloader: https://y2mate.com/ - 4K Video Downloader: https://www.4kdownload.com/ - Coolors.co: https://coolors.co/ - Motion Array: https://motionarray.com/ - Tally Forms: https://tally.so/ - Adobe Express: https://www.adobe.com/express/ - Noun Project: https://thenounproject.com/ - FontBase: https://fontba.se/ - Audacity: https://www.audacityteam.org/ - Loop Community: https://loopcommunity.com/ - Adobe Enhance Speech: https://podcast.adobe.com/enhance - MacWhisper: https://goodsnooze.gumroad.com/l/macwhisper - Otter.ai: https://otter.ai/ - Chrome Remote: https://remotedesktop.google.com/ - Bitfocus Companion: https://bitfocus.io/companion/ - PowerPoint: https://www.microsoft.com/microsoft-365/powerpoint - Keynote: https://www.apple.com/keynote/ - Presenter: https://www.worshiptools.com/en-us/presenter - Life.Church Open Network: https://open.life.church/ - Smash: https://fromsmash.com/ - Meta Business Suite: https://business.facebook.com/ - Google For Non-Profits: https://www.google.com/nonprofits/ - Linktree: https://linktr.ee/ - ImageOptim: https://imageoptim.com/ - OBS: https://obsproject.com/ - Freeshow: https://freeshow.app/ - CapCut: https://www.capcut.com/ - DaVinci Resolve: https://www.blackmagicdesign.com/products/davinciresolve - Canva: https://www.canva.com/ THE 167 NEWSLETTER
On this episode, we define anemia and describe its clinical presentations, classifications, and underlying etiologies. We evaluate current guidelines and evidence-based strategies for diagnosing and managing different types of anemia, including iron-deficiency, vitamin B12/folate-deficiency, and anemia of chronic disease. Cole and I are happy to share that our listeners can claim ACPE-accredited continuing education for listening to this podcast episode! We have continued to partner with freeCE.com to provide listeners with the opportunity to claim 1-hour of continuing education credit for select episodes. For existing Unlimited (Gold) freeCE members, this CE option is included in your membership benefits at no additional cost! A password, which will be given at some point during this episode, is required to access the post-activity test. To earn credit for this episode, visit the following link below to go to freeCE's website: https://www.freece.com/ If you're not currently a freeCE member, we definitely suggest you explore all the benefits of their Unlimited Membership on their website and earn CE for listening to this podcast. Thanks for listening! If you want to support the podcast, check out our Patreon account. Subscribers will have access to all previous and new pharmacotherapy lectures as well as downloadable PowerPoint slides for each lecture. If you purchase an annual membership, you'll also get a free digital copy of High-Powered Medicine 3rd edition by Dr. Alex Poppen, PharmD. HPM is a book/website database of summaries for over 150 landmark clinical trials.You can visit our Patreon page at the website below: www.patreon.com/corconsultrx We want to give a big thanks to Dr. Alex Poppen, PharmD and High-Powered Medicine for sponsoring the podcast.. You can get a copy of HPM at the links below: Purchase a subscription or PDF copy - https://highpoweredmedicine.com/ Purchase the paperback and hardcover - Barnes and Noble website We want to say thank you to our sponsor, Pyrls. Try out their drug information app today. Visit the website below for a free trial: www.pyrls.com/corconsultrx We also want to thank our sponsor Freed AI. Freed is an AI scribe that listens, prepares your SOAP notes, and writes patient instructions. Charting is done before your patient walks out of the room. You can try 10 notes for free and after that it only costs $99/month. Visit the website below for more information: https://www.getfreed.ai/ If you have any questions for Cole or me, reach out to us via e-mail: Mike - mcorvino@corconsultrx.com Cole - cswanson@corconsultrx.com
Most banks, including potentially yours, are falling into a dangerous trap. They're announcing AI initiatives, holding innovation showcases, and talking about digital transformation, but when it comes to measurable business results, 70% have nothing to show for their investment. The winners, like JPMorgan Chase, Capital One, and a few others, aren't just lucky. They've decoded a specific approach to talent, execution, and measurement that lets them turn AI investments into strategic advantages. Meanwhile, most are wasting budgets with little to show for it beyond PowerPoint slides. Today on the Banking Transformed podcast, we're joined by Alexandra Mousavizadeh, CEO of Evident, who has just released the most comprehensive analysis of AI outcomes in banking. Her team tracked 173 AI use cases across 50 major banks, and the data reveals a stark divide emerging in our industry. Alexandra will reveal which banks are already using AI to steal retail customers, how they're measuring real ROI, and most importantly, what retail banking leaders need to do differently in the next 12 months to avoid being left behind. If you're responsible for retail banking strategy, customer acquisition, or digital transformation, the next 30 minutes could determine whether your bank thrives or merely survives the AI revolution.
I just returned from hosting my first-ever EP Alive event, and let me tell you, it was nothing like your typical education conference. I'm joined by three remarkable principals, Erin, Kay, and Sherry, who attended EP Alive 2025. Together, we created something that redefined professional development: no boring conference rooms, no eight-hour PowerPoint marathons, just real conversations by the fire pit, morning yoga sessions, sailing adventures, and breakthrough moments that shifted how we see ourselves as leaders and humans. Find the full episode show notes and transcript, click here: https://angelakellycoaching.com/402
O programa Meio-Dia em Brasília desta terça-feira, 9, fala sobre a retomada do julgamento de Jair Bolsonaro no Supremo Tribunal Federal (STF) e sobre a expectativa do voto do ministro Luiz Fux, que deve ser proferido nesta quarta-feira.Além disso, o jornal também aborda os desdobramentos da CPMI do INSS e fala sobre a mais nova discussão entre base e oposição durante as investigações sobre o roubo dos aposentados.Meio-Dia em Brasília traz as principais notícias e análises da política nacional direto de Brasília. Com apresentação de José Inácio Pilar e Wilson Lima, o programa aborda os temas mais quentes do cenário político e econômico do Brasil. Com um olhar atento sobre política, notícias e economia, mantém o público bem informado. Transmissão ao vivo de segunda a sexta-feira às 12h. Apoie o jornalismo Vigilante: 10% de desconto para audiência do Meio-Dia em Brasília https://bit.ly/meiodiaoa Siga O Antagonista no X: https://x.com/o_antagonista Acompanhe O Antagonista no canal do WhatsApp. Boletins diários, conteúdos exclusivos em vídeo e muito mais. https://whatsapp.com/channel/0029Va2SurQHLHQbI5yJN344 Leia mais em www.oantagonista.com.br | www.crusoe.com.br
Welcome to this episode of the Lifeguard Project Podcast, where I interview Newport Beach, lifeguard John Carpenter. John started as a YAP or Youth Employment Program in 1969 and has served with the Newport Beach Lifeguard Service for 50 years, from 1970 to 2020. During his time, he had certain accolades like training instructor for the Rookie Training Academy Lifeguard of the Year in 1985.Cadet program coordinator, all American swimmer at Costa Mesa High School in 1971, Orange Coast College National Champion in water polo in 1972, and has been a biology teacher for 40 years as well as a water polo and swim coach at Estancia High School. John and I get into some really interesting facts about the inception of the lifeguard service in Newport Beach when I watched him do his centennial presentation of the a hundred year anniversary of the Newport Beach.Lifeguards, John and I go through the entire history as well as some of his own personal stories. I hope you enjoy this episode, and thanks as always for listening. 00:00 Introduction to John Carpenter and His Lifeguard Career01:02 John's Early Lifeguard Experiences and Inspirations02:58 The Humbling First Tryout04:37 Overcoming Challenges and Proving Himself11:08 The Evolution of the YEP Program14:11 History of Newport Beach Lifeguard Service25:14 Early Lifeguard Training and Equipment Innovations33:57 Mechanization and Modernization of Lifeguard Services43:13 Essential Gear for Jetty Rescues43:59 Navigating Dangerous Rock Areas44:27 Challenges of Lifeguarding Near Rocks46:11 Modern Lifeguard Training and Techniques47:19 Historical Lifeguard Innovations49:32 Helicopter Rescues and Training57:30 Early Lifeguarding Days and Equipment01:03:56 Surfboard Licenses and Blackball Flags01:12:31 Project Wipe Out and Preventative Measures01:22:30 A Close Call and a Successful Rescue01:22:56 The Importance of Beach Education01:23:51 A Frightening Encounter with Negligent Parents01:25:55 The Dangers of Sand Entrapment01:27:00 A Lifeguard's Lifelong Vigilance01:34:00 Reflecting on a Lifeguard Career01:38:53 The Legacy of Lifeguarding01:51:33 Advice for New GuardsLink To John's Powerpoint:https://1drv.ms/p/c/2e013de102312bc0/ETs8_kjKnaZIvNHhGHmFv2IBpAcsXO7Z58nHd6be630Bqw?e=dsRP7bPresented by The Ben Carlson Foundation:https://www.bencarlsonfoundation.org/https://www.instagram.com/bencarlson_foundation/Subscribe to the Podcast Here:https://podcasts.apple.com/us/podcast/the-lifeguard-project/id1748861682https://open.spotify.com/show/7EoZTDiET6jJ6XJ1g5X54thttps://www.instagram.com/thelifeguardproject/https://thelifeguardproject.org/Host, Drasko Bogdanovic:https://www.bogdogphoto.com/https://www.instagram.com/bogdogphoto/Support this podcast at — https://redcircle.com/the-lifeguard-project/donations
If Parts 1 and 2 explained what terrific service looks like, Part 3 shows how to teach it, practice it, and keep it pulsing through your halls long after the kick-off workshop. Because the best school customer service training isn't a PowerPoint—it's a living, laughing, problem-solving culture.Training tactics that work (and don't bore anyone to tears). Here are five proven ways to turn mandatory PD into “Can we do this again next month?” excitement.For more information or help with your school website, contact School Webmasters at 888.750.4556 or visit www.SchoolWebmasters.com and request a quote!
Le prossime versioni desktop di Word, Excel e PowerPoint salveranno automaticamente i vostri documenti nel cloud di Microsoft invece che sul vostro computer, con ovvie implicazioni di riservatezza e di accessibilità. L'annuncio arriva mentre le tensioni fra USA ed Europa fanno parlare seriamente tecnici e politici dell'ipotesi che Trump ordini a Microsoft, Google e Amazon di bloccare i dati degli utenti europei se il continente non si piega al suo volere. Qualche colpo di avvertimento è forse già stato sparato, e in Europa qualcuno sta già trovando soluzioni per un cloud sovrano.
Full video and PowerPoint: https://www.patreon.com/posts/138250030In this episode of the Anglo-American Conservative Books Series, we dive into the Anti-Federalist Papers, a critical yet often overlooked voice in America's founding. The Anti-Federalists, including figures like Patrick Henry, George Clinton, and Elbridge Gerry, opposed the stronger central government proposed by the Constitution, advocating instead for decentralized power and individual liberties. Often mislabeled, they were the true federalists, warning of the risks posed by a powerful federal government. Their prescient critiques led to the inclusion of the Bill of Rights and cemented their place in America's decentralist, conservative tradition.Our Sponsors:* Check out Express VPN: https://expressvpn.com/CONVERSATIONS* Check out TruDiagnostic and use my code HARRIS for a great deal: https://www.trudiagnostic.comSupport this podcast at — https://redcircle.com/conversations-that-matter8971/donationsAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy
Co-Host Melissa Schipke (https://mountaintoppodcast.com/pitchafriend) By now, you know I'm on record with my firm belief that dating sites and apps are dead. About a month and a half ago I ran a Masterclass For Men detailing 40 different ways to use your smartphone and computer to meet women in IRL...NONE of which are dating sites and apps. Well, wouldn't you know it? There's a 41st. My new friend and first time guest Melissa Schipke stumbled upon a strange but fun idea for getting single people together while hanging out at an open mic night with BAD comedians! She told the owner of the venue it would be more entertaining if she and her friend just got up there and pitched their single friends to these guys. A few years later, Pitch-A-Friend is in dozens of cities spanning 22 countries...and growing. So what's the deal? Let's just say it's basically online dating in REVERSE. Instead of putting up a profile and hoping someone likes it, all the single people are ALREADY THERE in the room, and THEN your friend basically "wings" for you with a PowerPoint presentation. Now, I actually did my homework here and went to the most recent event here in San Antonio. At first I planned to be a "fly on the wall", but my waitress turned out to be pretty cute and VERY single...so I pitched her! Tune in for more on how THAT went, as well as all the details about Pitch-A-Friend...including why it's EXACTLY in line with what the "new normal" for meeting women is gonna look like. Obviously, GenZ is eating this stuff up. But wait a minute...what about Pitch-A-Friend in The Villages or Sun City, AZ. Ha! And by the way, there was room for a relevant Dead Milkmen reference in there, too. Nice. Gentlemen, download your free book Sticking Points Solved and much more (including that infamous Masterclass from last month) at https://mountaintoppodcast.com === HELP US SEND THE MESSAGE TO GREAT MEN EVERYWHERE === The show is now available as a VIDEO version on YouTube. For some reason, the episodes seem funnier...if a bit more rough around the edges. If you love what you hear, please rate the show on the service you subscribed to it on (takes one second) and leave a review. As we say here in Texas, I appreciate you!
Today on PowerPoint, Pastor Jack Graham brings the second part of the message, “Help! I'm Stressed Out.” Pastor Graham teaches that when we know God's Word and His promises that never fail, no matter what crisis or stress we face, we can turn the stress to strength because of the power of His presence. To support this ministry financially, visit: https://www.oneplace.com/donate/395/29
In this episode, I'm joined by Microsoft Office maestro Shelley Fishel, founder of Tomorrow's VA. Shelley has spent decades training assistants to get brilliant results with Word, Excel, PowerPoint, Outlook and now, of course, Microsoft Copilot. We dig into what's genuinely useful right now, what's coming next, and how EAs can lead the conversation on AI without losing sight of the fundamentals.Shelley shares how she uses Copilot daily (from redrafting tricky emails to prioritising the inbox and summarising meetings), why core skills like slide masters and brand-safe templates still matter, and how to make the most of lesser-known gems across Microsoft 365. We also talk mindset—staying curious, learning out loud, and saying “yes” then figuring it out—plus the big question: Will AI replace EAs? (Short answer: no. Nuance, judgment, and calendar strategy still need a human.)What you'll learn:Practical ways EAs can use Copilot today in Outlook, Teams, Word and beyondWhy knowing the basics (formatting, slide masters, rules/quick steps) saves hours every weekHow to make a case for Copilot licences—and the security benefits of using it inside your tenantMindset shifts to keep pace with fast-moving tech (without chasing every shiny thing)Where Microsoft 365 is quietly evolving—and the features most assistants overlookTools, features & terms mentioned:Microsoft Copilot across Outlook, Word, Teams (meeting summaries), and forthcoming Excel capabilities (including =COPILOT)Outlook: Quick Steps, Rules, prioritising the inboxPowerPoint: Slide Master, custom layouts, brand-safe decksMicrosoft Loop (pages & live components), Copilot PagesMicrosoft Sway (lightweight, web-style internal newsletters)Microsoft Forms, Microsoft Lists, Microsoft BookingsSecurity/Tenant awareness (enterprise data protection vs. pasting data into public AI tools)Other AI tools touched on: ChatGPT, Claude, PerplexityPerfect for: Executive Assistants who want clear, real-world ways to work smarter with Microsoft 365 and lead on AI - without the hype.
Even if you're not a video editor, Google's new AI updates to Google Vids make this a must-use tool. Are you in L&D? HR? Creating PowerPoints all day? Yeah, you should pay attention to Google Vids. If you missed the flurry of AI updates Google just dropped, don't worry. We'll unpack those, as well as go over use cases for everyday business leaders to up their skills. Newsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion: Thoughts on this? Join the convo and connect with other AI leaders on LinkedIn.Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: info@youreverydayai.comConnect with Jordan on LinkedInTopics Covered in This Episode:Google Vids Overview and Workspace IntegrationNew Google Vids AI Feature UpdatesGoogle Vids vs. Traditional Video EditorsAI Video Generation with Veo IntegrationUsing Gemini Prompts in Google VidsAI Avatars and Automated VoiceoversImporting Slides and Documents for VideoAutomatic Transcript Editing in Google VidsPractical Business Use Cases for Google VidsExecutive Communications and Video TrainingGoogle Vids for HR Onboarding and FAQsPlatform Limitations and Future ImprovementsTimestamps:00:00 "Everyday AI Newsletter Promo"04:10 "AI at Work Wednesdays"08:59 "Google's Impressive Video Tech"11:16 AI Tools for Video Creation15:18 Enhancing Communication with Google Bids17:37 Unlock Your Message's Potential22:17 "Using AI for Script Creation"26:21 "Customizing AI Presentation Styles"28:32 "AI Agent Series Launch"31:55 AI Demo: Autonomous Code & Office View36:07 Affordable High-Quality Digital Production37:32 "Optimizing Training with Google Vids"42:31 "Google Vids: The Canva for Video"Keywords:Google Vids, AI video platform, AI-powered video creation, video editing software, Google Workspace, Veo, Veo 3, Gemini integration, AI avatars, video storytelling, business video communication, video templates, video script generation, slide to video conversion, PowerPoint import, Google Docs integration, video automation, automatic transcript trimming, AI narration, voiceover AI, video timeline editing, stock media, branded video templates, AI-powered avatars, video for training, video for onboarding, executive video updates, customer FAQ videos, video for marketing, ROI of video marketing, internal communications videos, remote team collaboration, screen recording, compliance training videos, video-based learning, video demo creation, AI agent, data-driven video creation, scalable video production, Google Drive integration, Google Photos integration, large language models, non-video creators, eaSend Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) Ready for ROI on GenAI? Go to youreverydayai.com/partner
Nelson Repenning and Don Kieffer joined host Jamie Flinchbaugh to discuss their collaborative book "There's Got to Be a Better Way" and their approach to dynamic work design. Nelson Repenning is the School of Management Distinguished Professor at the MIT Sloan School of Management, while Don Kieffer is a senior lecturer in operations management at MIT Sloan and founder of ShiftGear Work Design. Their partnership represents a unique blend of academic rigor and practical factory floor experience spanning nearly three decades. The conversation began with personal connections, as Jamie noted his long history working with Don during transformation efforts at companies like Harley-Davidson, and his experience as one of Nelson's first students in systems dynamics at MIT. Don shared how Jamie helped translate complex manufacturing concepts into accessible language during their work at Harley-Davidson. The guests explained how their five core principles evolved through years of teaching and practical application. Nelson compared their development process to a stand-up comedian perfecting their act, starting with rough material and refining it through constant testing. The five principles they developed are: solve the right problem, structure for discovery, connect the human chain, regulate for flow, and visualize the work. When discussing the challenge of solving the right problem, Nelson referenced Daniel Kahneman's work on conscious versus automatic thinking. He explained how people often revert to automatic processing under pressure, making structured problem-solving methods essential. Don emphasized how experienced problem solvers can jump to solutions too quickly, bypassing the crucial step of properly defining the problem. The principle of structuring for discovery addresses why organizations should welcome more visible problems rather than hiding them. Don explained that problems reveal weaknesses in systems and create opportunities for innovation and stability. Nelson added that instead of helping people understand complex environments, they focus on structuring environments to be cleaner and more manageable. Regarding connecting the human chain, Nelson emphasized that humans excel at processing uncertainty and ambiguity, particularly in face-to-face communication. He criticized how many organizations use long PowerPoint meetings for information sharing while handling uncertainty through digital messages. Don illustrated this with the frustration of call center scripts that cannot handle unique problems, explaining their concept of "huddles" versus "handoffs" in work design. The discussion of visualizing work highlighted the particular challenges of knowledge work. Don explained that unlike manufacturing, where broken equipment is obvious, knowledge work problems remain hidden. People can be continuously interrupted and overloaded without visible signs. Nelson shared a striking example from Harley-Davidson where the average time to solve problems equaled the months remaining until product launch, regardless of when problems were discovered. Don noted that while executives can easily draw organizational charts, they struggle to map how work actually flows through their organizations. The guests emphasized that simple visualization techniques can yield enormous gains in knowledge work because the dysfunction costs are typically hidden and accepted as normal. Throughout the conversation, both guests stressed the importance of leaders staying connected to actual work rather than remaining distant from operational realities. They advocate for methods that make work visible and create structures that support both stability and continuous innovation. For more information about Nelson Repenning and Don Kieffer's work, visit ShiftGear.com Find their book "There's Got to Be a Better Way" Nelson can be found on LinkedIn at https://www.linkedin.com/in/nelson-repenning/
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Episode #229, In this episode of The Presentation Podcast, hosts Troy Chollar, Nolan Haims, and Sandy Johnson explore where to learn PowerPoint and slide design. They discuss a wide range of resources, including online tutorials, webinars, training programs, professional organizations, books, webinars, conferences and communities. The overall takeaway, the importance of hands-on experience. The hosts also highlight key industry experts, and provide a robust list of options for mastering both the technical and creative aspects of presentation design. Listen now! Full Episode Show Notes https://thepresentationpodcast.com/2025/e229 Show Suggestions? Questions for your Hosts? Email us at: info@thepresentationpodcast.com Listen and review on iTunes. Thanks! http://apple.co/1ROGCUq New Episodes 1st and 3rd Tuesday Every Month
Corporate training, we all know the drill. The tonedeaf PowerPoint karaoke begins in the background, regurgitating slide content word for word, as you absentmindedly reply to an email…your mind still lingering in your last meeting. If episode 337 can do just one thing, I hope it can save you from ever having to sit through another training session like it! After running hundreds of workshops for multinational companies, I thought it was about time I shared my secrets.Join me, myself and I, as we explore the anatomy of engaging, co-created training sessions that not only pique curiosity, but bridge hierarchies, timezones and departments, and gets everyone out of their inbox, and back into the room. It's time to close your tabs, stretch your bodies, and get present!What's inherently wrong with corporate training – and why it's so often a wasted opportunityMy tips for connecting participants to the present moment, and to each otherHow to design a workshop to ensure participants retain the content and apply what they've learnedHow to scale training with local relevance, dynamic learning, and cultural insights at its heartWhy naming the elephant in the room can help to overcome any awkwardness Don't miss the next episode: subscribe to the show with your favourite podcast player.Links:Watch the video recording of this episode on YouTube.Connect to Myriam Hadnes:LinkedInWebsiteShare your thoughts about our conversation!Support the show✨✨✨Subscribe to our newsletter to receive a free 1-page summary of each upcoming episode directly to your inbox, or explore our eBooks featuring 50-episode compilations for even more facilitation insights. Find out more:https://workshops.work/podcast✨✨✨Did you know? You can search all episodes by keyword to find exactly what you need via our Buzzsprout page!
We are all in need of help for something that keeps a grip on us, whether it be fear or anger or stress or grief or so many other emotions. Today on PowerPoint, Pastor Jack Graham launches the series “Help!” He looks to Philippians 4:6-7 for the first of a two-part message “Help! I'm Afraid.” To support this ministry financially, visit: https://www.oneplace.com/donate/395/29
On today's PowerPoint, Pastor Jack Graham finishes his “Forever Living” series focusing on “The Sermon on the Mount.” Pastor Graham looks to Matthew 5:31-37 for the message “Keeping Your Promises.” To support this ministry financially, visit: https://www.oneplace.com/donate/395/29
Our guest this time is Kay Thompson. As Kay says in her bio, she is a minister, TV show host, author, Realtor® and business owner. If that isn't enough, she has raised a son and a daughter. Kay grew up, as she says, a military brat. She has lived in a number of places around the world. Like others we have had the pleasure to have as guests, her travels and living in various places and countries has made her curious and given her a broad perspective of life. After high school she went to college. This life was a bit of a struggle for her, but the day came when she realized that college would be a positive thing for her. She will tell us the story. After college she and her second husband, her first one died, moved to Atlanta where she has now resided for over 30 years. Kay always has had a strong faith. However, the time came when, as she explains, she actually heard God calling her to go into the ministry. And so, she did. Kay tells us about how she also has undertaken other endeavors including writing, selling real estate and working as a successful Television host. It goes without saying that Kay Thompson performs daily a number of tasks and has several jobs she accomplishes. I hope you will be inspired by Kays's work. Should you wish to contact Kay, visit her website www.kaythompson.org. About the Guest: Kay Thompson is a minister, TV show host, author, Realtor® and business owner. She is the founder of Kay Thompson Ministries International, a kingdom resource for healing, hope and spiritual development. Kay is also the founder of Legacy Venture Group, a consulting and media firm which has helped countless businesses, organizations and individuals to strategically maximize potential. Kay holds a BA in Art History from Rutgers University in Camden, NJ, and an MA in Christian Ministry from Mercer University in Atlanta, GA. She is the former program director of WGUN 1010 in Atlanta and hosted the Kay Thompson TV Show, which aired on WATC-TV 57 in Atlanta. She currently hosts for the Atlanta Live broadcast on TV- 57. Kay is a member of the staff for the Studio Community Fellowship at Trillith Studios in Fayetteville, and is a host for their weekly service. She also serves as a member of the Board of Advisors for the A.D. King Foundation and works with several other non profit organizations in the Metro Atlanta area. Kay has lived in Georgia for over thirty years and is a resident of Stockbridge. She has two wonderful children: Anthony (Jasmine) and Chanel; and one grandchild, AJ. Kay enjoys reading, bowling and spending time with her family. Ways to connect with Kay: Facebook (Kay Thompson Ministries) https://www.facebook.com/kaythompsonministries Instagram (@kayrthompson) https://www.instagram.com/kayrthompson/ About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Michael Hingson ** 01:17 Hi, everyone. I would like to say greetings wherever you happen to be today, we have a wonderful guest today. This is a woman, I would say, of many, many talents. I've been looking forward to this for a while. Kay Thompson is a minister, a TV host. She's an author, she's a realtor, and she's a business owner. My gosh, all of those. I want to find out how she does all those. But anyway, Kay, I want to welcome you to unstoppable mindset. We're really glad that you're here. Kay Thompson ** 01:54 Well, thank you so much for having me. I appreciate being here, and thank you for contacting me excited. Michael Hingson ** 02:01 Well, how do you do all those things all at once? Kay Thompson ** 02:05 Well, you know, definitely can't do them all at once. Oh, okay, well, so have to kind of parse them out each day. And as I get assignments, that's how it goes. And got to prioritize one over the other. You Michael Hingson ** 02:22 know? Well, we will, we will get to all of those, I am sure, in the course of the next hour or so. But I'm really glad that you're here, and as yet, I've been looking forward to this for a while, and and I'm sure we're going to have a lot of fun. Why don't we start? Maybe you could go back and tell us kind of about the early K growing up. What about you? So people can get to know you? Kay Thompson ** 02:44 Oh, yeah. So growing up with the daughter of a military father, military officer. As a matter of fact, he rose to the rank of Lieutenant Colonel. So that was interesting. So it was kind of a privileged military life in that sense that, you know, he just was always, he was a very important figure in his time. So that was interesting, walking on the base with him. And, you know, people would stop and salute him, you know, it was, it was, and I was just a little caught, you know, just running alongside him and just real proud, real proud Michael Hingson ** 03:28 of my father. Did you have any Did you have any siblings? Kay Thompson ** 03:31 I do? I have two brothers. Yeah, they both lived in Arizona. I was in the middle, so smashed right in the middle between two very muscular, very had a very demanding, commanding, excuse me, commanding presences. So in between the two brothers there, yeah, and then my mother, she was an English teacher, and very, you know, did excellent in her own right. She did a lot of drama, just a lot of teaching. She ended up in her 60s getting her doctorate degree, and, you know, just really excelled in education. And so she was the one that was really big on education. You know, go to school, go to school. Go to school. I don't want to go to school. Well, you need to go to school anyway. So I went to school anyway. That's how I can say my life was. Now, where did you grow up? All over, Michael Hingson ** 04:32 okay, you did. I was going to ask if you did a lot of travel, since your dad was in the military. Kay Thompson ** 04:38 Yeah, we certainly did. I was born in Tacoma, Washington. Oh, I don't remember any portion of it, because we were the only there, basically, so I could be born. I feel like, I know that's not the reason. But we went to Washington so I could be born, and then we lived there about a year, and then we moved to New York City. Then. We moved to. Now, by this my brother was already born, because all of us are three years apart. So my brother was born in Verdun, France, okay, and then they moved to, I can't remember where they were before that. I don't know if they went straight to from there to Washington State, and then we moved to New York, and then we went to Aberdeen, Maryland, and that's where my younger brother was born. And then from there, we went to Germany. We stayed there for about three years. From Germany, we went, I can't believe I remember all this. And from Germany, we went to Ohio. We stayed there for a couple of years. And actually we were there when they had that tornado. Was like in the 70s, there was a tornado Zenith Ohio. Well, we weren't far from zenith at the time. So we were there. Then we moved from there to Virginia, and it was there for three years, then to New Jersey, and then that's where my father retired. So we were all over the place. Michael Hingson ** 06:10 You were, my gosh, well, did you, did you learn any of the foreign languages when you were in Germany and France, or, yeah, Kay Thompson ** 06:23 in Germany, we could only, I only remember vaguely, you know, hello, thank you to know what it is now off beat is saying goodbye, Danka and bitter, thank you. You're welcome and good, yeah. But tight. But, no, no, we didn't do that at all Michael Hingson ** 06:47 so, but you, you certainly did a lot and you had a lot of adventures. How do you think that all of that travel affected you as you grew older? What? What did it do that helped shape you? Kay Thompson ** 07:03 Well, I know that, you know, of course, traveling. You know, you hear the story about kids all the time they travel, and because if they're if they're moving a lot, it's hard to create lasting, long term friendships, because you're just constantly moving. And you know, never mind moving to another city, but when you go to another state, even from another country. Now, I did happen to have a friendship with a young lady. Her name was Audrey, and I met her in Germany, and I was between the age of about three to five. I met her in Germany, and we stayed friends till I was in Virginia. So you're talking from Germany, wow, to Maryland, to Virginia. We were friends until Virginia, but then once I left Virginia and went to New Jersey, and I was there for my part of my middle school and then the rest of my high school, we fell out of touch. So that was one of the things I would say is difficult, you know, just having lifelong friends, yeah, that was, that was probably one of the more difficult things. But one thing on the other side is it made great being that person that was a world traveler. It was great when you're in school and they, you know, they ask you in your classroom, hey, you know, tell us something unique about you. Oh, well, I've been to Germany because my parents, when we were in Germany, they wasted no time traveling. They were always traveling. We were on the road all the time. I mean literally, and you know, they, they were just great world travelers. We went we went to Italy, we went to Spain, we went to France, we went to Switzerland. We went everywhere in Europe that they could get in that Volvo that they had. We had a nice little Volvo, and we would pitch out at, you know, campsites, you know, just any way they could to get where they needed to get, because they wanted to see these sites, and especially because my mother was an English teacher, she did a lot of plays, she directed a lot of plays, a lot of Shakespeare. And so a lot of these places were in these books, in this literature that she taught, and I'm sure that's probably one of the major reasons they did all this traveling, all these places that she had studied about, and, you know, taught about, she actually got to go see now, I must say, the only place I didn't go to that I wanted to go to that for some reason, she took my older brother. She didn't take any, noone else went, but my mother and my older brother. And I can't understand that trip to this day they those two went to. Greece. We didn't know. No one else in the family went to Greece. And I meant to ask, I'm going to, you know, when I finish this interview, I'm going to call my brother and ask him, What, what? What did you and mom go to Greece? You know, because nobody else got to go. But I would have loved to go there as well, but, but at the time, you know, new kid, it was okay. Mom and mom and Chuck are going away. Okay. But now that I think back and look back, maybe it was, I never, I never asked about that, but I'm going to ask, Did Michael Hingson ** 10:34 it help you, though, develop a sense of adventure and and not create any kind of fear of of traveling around. Did it make you a more curious person? Because you got to go to so many places? Oh, I asked that in the on the basis of as you grew older and thought about it. Kay Thompson ** 10:52 Oh, yeah, I'm a very curious person, curious person, and at times that can be a little nosy, right? And so, yeah, so that, to me, was, I think, one of the ways that built expanded my mind in terms of wanting to know about people and about things, because I've worked in public relations for many years, and so just being able to understand the perspective of other people from different cultures and different mindsets, being open to people from different cultures, different races, different religions, wanting to hear their point of view, interested in you know how they feel about things, because you can have a subject, or You can have something come up, and you have so many different perspectives from people. And you can see the very same thing, they can be shown the very same thing, but one person sees it from their lens, you know, from where you know, yeah, whether it's how they grew up or their external influences, and then someone could see the very same thing, and it interpret it totally different. Yeah. So Michael Hingson ** 12:08 one of the one of the things that I've noticed in talking to a number of people who came from military families and and others as well, who did do a fair amount of travel to various countries and so on. They do tend to be more curious, and I think that's a very positive thing. They they have a broader outlook on so many things, and they tend to be more curious and want to learn more and wish that more people could have the same experiences that they had. Kay Thompson ** 12:40 Yeah. I mean, not afraid to try new things too, for things that other people would would not like. I remember in Germany being very young, being fed octopus and snail. You know, these delicacies over there in Germany, I remember that at this my where my father was stationed, in Germany. The street, it was in like a court area. It felt like a court area, big apartments set up in a U shape, and then right across in a U shape in the in the middle of a field, like an open space, not a field, but an open space. And then right outside of that open space, we could jump out of that open space right into a busy street called Roma Strasse, and right on the other side of that busy street was Old Town, Germany, literally stepping there were no fences and no bars and no gates. We're stepping straight from our backyard into Germany, because the base was more Americanized. So you really felt Americanized on the base. But once you stepped into Germany, the houses were these. You know, cobble it was cobblestone streets. And I remember me and my brothers used to walk out of our backyard, that big open area, and go across the street into Germany and get the authentic gummy bears. That was our weekly trip. And these gummy bears, I'm telling you now, for gummy bear enthusiasts out there, the gummy bears in Germany looked nothing like these gummy bears that we see here. They were huge. They were the cutest little bears. I almost felt guilty eating them, but we just had a great time. I remember great memories from our exploits, our visits, the life was different. You know, toilet paper was harder. I just remember now that was years ago. I don't know what it's like now, but Michael Hingson ** 14:49 yeah, but does the gummy bears taste better? Kay Thompson ** 14:53 Well, now I can't remember, because then, when you're a kid, any candy, you know, if you say candy, I say, yeah. Much, you know. So when I was that young, I couldn't tell, but they probably did, you know. But then again, for those people that like because I don't drink, but the beer there is much darker, too. So some people don't like that. So better to them. You know, could be, you know, we don't like it to us. So Michael Hingson ** 15:25 I've never been to China, but I've been to Japan twice, and there's a food in China called dim sum. Are you familiar with dim sum? Okay, I'll tell you dim sum in Japan is I and I think better. It's different and tastes better than dim sum in the United States. Now I have to go to China one of these days and try it. Yeah. Kay Thompson ** 15:48 Well, if you ever go to the buffets, have you ever gone to the Yeah? Yeah. Okay, so if you notice the people that work there, they do not eat the food that the buffet. Yeah, they so one day I'm going to do this too. I'm like, hey, you know, can I have some of which Michael Hingson ** 16:09 you guys eat? Yeah, yeah, yeah, well, yeah, but it is, it is interesting. It's fun to to investigate and explore. And I haven't traveled around the world much. I have as a speaker, had some opportunities to travel, but I think my curiosity came from being a blind person who was encouraged by my parents to explore, and the result was that I did a lot of exploring, just even in our house around our neighborhood. And of course, when the internet came along, and I still believe this is true, it is a treasure trove of just wonderful places to go visit. And yeah, I know there's the dark web and all that, but I ignore that. Besides that, probably the dark web is inaccessible, and maybe someday somebody will sue all the people who have sites on the dark web because they're not accessible. But nevertheless, the internet is just a treasure trove of interesting places to visit in so many ways. Yeah, Kay Thompson ** 17:17 and then a virtual reality. So one of the places that I wanted to go to was, I've always wanted to go to Egypt. I haven't had an opportunity yet, and personally, right now, don't know how you know how good an idea that is right now. Yeah, but I went to a recent VR exploration of the pyramids in Egypt. And I'm telling you, if that was how it seemed, it's definitely was a way to help me to, you know, live it out, so to speak. Because there's, like, for instance, there's a place in Florida called the Holy Land, the Holy Land, you know, the whole just like a theme park. And they say it looks, you know, there are areas where it looks just like Israel, parts of Israel. So, you know, in that respect, I've been able to realize some portion of the dream. But yeah, I have been love to get there. Michael Hingson ** 18:16 I have been to Israel, and I enjoy happy. I was in Israel two years ago. Oh, well, so what did you do after high school? Kay Thompson ** 18:30 Oh, after high school, interesting. So remember when I was telling you about the school thing? So I was in and out of school. I went to I started college in New Jersey. Where did you I went to Rutgers University. Rutgers, yeah, well, first I started in New Brunswick. Then I came back because we lived closer to Camden. We lived we lived in New Jersey, closer to Philadelphia. Philadelphia was about 20 minutes away. Michael Hingson ** 18:57 Mm, okay, I lived in, I lived in Westfield, New Jersey. So we were out route 22 from New York, about 15 miles. So we were in the north central part of the state, okay, South North part, or whatever, of the state. Kay Thompson ** 19:11 Okay, okay, yeah. Well, yeah. First it was in New Brunswick. I was there. And then after I did that, I went for about a semester, and then I transferred over to Hampton University, because both my parents went to Hampton, so I said Hampton didn't stay there, and then I ended up coming back and going to Rutgers in Camden, and there I completed my degree. Took me eight years to complete it. What Michael Hingson ** 19:42 did you get your degree in? Kay Thompson ** 19:43 I got my degree in art history and sculpture. So, okay, yeah, and I love what I did. I you know, I had a museum work. Loved working in a museum, and could tell you about all the i. You know, the art, the sculpture, just loved it. But it took me a minute to get that then. And then, after that, I went to, I moved to Atlanta in 92 the end of 92 so after high school, you know, just a lot of challenges, just trying to figure out who I was and what did you do. You know, how I wished I would have, now, looking back on it, I wish I would have, maybe when I got out of high school, just taking some time off first. And because in my heart, I knew I, I knew I, I knew I didn't want to go to school, but I knew I needed to go. I knew there was something in me that said, you you need to go to school. But mentally, I don't think I was mentally prepared for it, for for the you know, because when you get out of high school, and you go into college, it's a unless you take AP courses in high school, you're not prepared for the amount of work you're going to get inundated with. And it was just overwhelming to me. It took all my time. I felt like I was that person. I had to keep reading things over and over again just to get it, I used to have to, not only did I take, you know, what friend of mine calls copious notes, but then I also had to put it over in index cards. And you know, it just took me a long time because my heart wasn't in it at the time. So I ended up meeting a gentleman, my first husband. We were married, we had a son, and then, but he passed away, I think, when my son was about three, and then that's when, okay, okay. Now, you know you now, now, now. I wanted to go. Now I wanted to finish. So it was Michael Hingson ** 22:00 your it was your husband that passed away. Yes, yeah, okay, yeah, all right, so then you decided you really needed to to do school. Kay Thompson ** 22:12 Yeah, I needed to complete it. So that's what pushed me to complete it, leaving Michael Hingson ** 22:17 the major aside of sculpture and art and his art history and so on. If you were to summarize it, what did college teach you? Kay Thompson ** 22:30 Oh, that's a great question. What did college teach me? Well, you know, it taught me that, you know, I think we just need to, well, you need to know how to focus. It's really was a disciplining moment in my life. I was an Army brat. You know this bottom line, I was an Army brat even though I felt like I didn't get a whole lot of things that I wanted. In reality, I had a, like a kind of a spoiled mentality. And when I got to college, I realized that this stuff is not going to be handed to me, you know, you're not going to be handed an a you know, I'm not going to do your studying for you, you know. And so helping me to kind of detach from things I had just depended on for so long. But in that transition, it became very lonely. College was very lonely. I mean, even when I left, because I got out of when I first went to Rutgers and cam in New Brunswick, right out of high school. I had, I was at the dorm, and I wasn't ready for a dorm. I wasn't ready for that life because, you know, I left almost before the semester was over and I had to go and make up the classes. And, you know, thankfully, they allowed me to make up some of my you know, majority well. As a matter of fact, they let me make them all up, but I still had to put in the work. And that was my thing, putting in the work, putting in the work and doing things that I didn't necessarily like. Because even though I liked art and I like sculpture and all that. There were other classes that I had to take, like humanities and algebra, you know, and history, you know, not not art history, but you know, American history, European history, and all these different other subjects, these other prerequisites or curriculum that you have to take. And I didn't always enjoy those and other I don't want to do that, but no, you actually have to do it. So I'm going to say that college really helped me learn about disciplining myself to do things that I don't necessarily like, but they are required of me, Michael Hingson ** 24:58 and I. But I would tell you, if you asked me the same question, that would be my answer. It really taught me a lot about discipline. It taught me also to realize that I really did like inappropriately so adventure and exploration and being curious and so on. I also found that my best college courses were the ones, no matter what the subject was or whether I really enjoyed it or not, were the ones where I had good teachers who really could teach and who were concerned about students and interacting with students, rather than just giving you assignments, because they then wanted to go off and do their thing. But I liked good teachers, and I went to the University of California at Irvine, and had, very fortunately, a lot of good teachers who encouraged discipline and being able to function in unexpected ways and and they also pointed out how to recognize like if you're doing something right, like in physics, when my Masters is in physics, one of the First things that one of my professors said is, if you've got to get the right answer, but the right answer isn't just getting the right numbers, like if you are trying to compute acceleration, which we know is 16 feet per second squared, or 9.8 meters per second squared. That's not right. Anyway, 3232 feet per second, or 9.8 meters per second, it isn't enough to get the 32 feet or or the 9.8 meters. You've got to get meters per second squared. Because that never mind why it is, but that is, that is the physics term for acceleration, so it isn't enough to get the numbers, which is another way of saying that they taught me to really pay attention to the details. Yeah, which was cool. And I'm hearing from you sort of the same thing, which is great, but, but then you went to college, and you majored in what you did, and so did you work in the museum part of the time while you were in college? Kay Thompson ** 27:31 Well, what happened is, I had an art history teacher who just took a, I guess, a liking to me, because I was very enthusiastic about what I did, because I love what I did. And I had a writing background, because I had a mother who was an English teacher. So all my life, I was constantly being edited. So I came in with pretty good grammar and pretty good way to I had a writing I had a talent for writing in a way that the academic were looking for, that art history kind of so I knew how to write that way, and she hired me to help her. She was a professor that did, you know, lectures, and she hired me, paid me out of her own salary, kind of like a work study. And so I worked for her about 20 hours a week, just filing slides and, you know, helping her with whatever she needed, because she was the chair of the department. So that was a great opportunity. I was able to work with her and and maybe feel good to know if somebody thought, you know enough of you know what I did to to hire me, and feel like I I could contribute, and that I was trusted to be able to handle some of these things. I mean, you know, and I don't know how difficult it is to file slides, but you know, when it teacher wants to do a lecture, and back then they were these little, small, little, you know, square slides. Square slides drop into the projector, right? And she's looking for, you know, the temple of Nike. You know, she wants to find it in order. You know, you pull that slide and you put it in your projector, right, carousel, right, yes, yes. So that's what I did, and it was great. I loved it. I learned college. I loved I loved the college atmosphere. I loved being in that vein, and I think I really found my niche when I was when I went to Rutgers in Camden. Michael Hingson ** 29:48 Well, there's a history lesson sports fans, because now, of course, it's all PowerPoint. But back then, as Kay is describing it, when you wanted to project things you had. Slides. So they were pictures, they were films, and they were all these little squares, maybe two inches square, and you put them in a carousel, and you put them in the projector, and every time you push the button, it would go to the next slide, or you could go back the other way. So PowerPoint is only making it a little bit more electronic, but the same concept is still there. So there, there I dealt with slides. So after college, you, you did time at the university, at the museum, I gather, Kay Thompson ** 30:31 okay. So what happened with the museum after I graduated from college, immediately I moved to New Jersey, yeah, you know, right? I'm gonna say probably about six months, six months to a year before college, is when my first husband died, and then after I graduated, um, I moved to New Jersey first. Where did you graduate from? Again, Rutgers University in Camden. Okay, so Michael Hingson ** 30:59 that's New Jersey so you, but after college, you moved, Kay Thompson ** 31:03 I moved to Georgia, Georgia that Michael Hingson ** 31:06 that makes more sense. Okay, okay, Kay Thompson ** 31:08 okay, sorry, yeah, so I moved to Georgia, and immediately, when we came to Georgia, you know my I came with a gentleman who I married shortly after, I moved to Georgia and we opened a art gallery. We were entrepreneurs. We came because, you know, there was, we felt like there was more opportunity in Georgia for small business owners, or would be potential small business owners, or people who wanted to realize their dream. And we know that in Georgia now, I don't know if you know this, but Georgia is a great place for entrepreneurs, so definitely better than where I was at the time. So we packed the U haul and just threw everything in there and came to Atlanta. Now my the gentleman who would be my husband. So I just say my husband now, then he, he had a sister here, so we visited first with her, and that's how we got to really see the scene, check out the scene, and then we came back and moved and found our own place and everything like that. So but when we came, I opened it, I had an art gallery for about a year or so, little bit longer and but that didn't work out. Didn't, you know, just, you know, some things you tried. Just yeah, just didn't work. But then my husband and now just FYI for you, this person, the second person, I married, the second man. He passed away too, but that was in 2008 but so he's my late husband too. So I have two, two husbands that passed away. One was the first one was much younger, and my second husband. We were married for 16 years. This is early on in our relationship. We he he opened a brass outlet, a just all kinds of beautiful black brass vases and animals and just anything brass you wanted. But also, after I shut down the museum I had or the gallery, it was an art gallery, I moved my pieces into his brass outlet, and there I was able to kind of display them and sell them. We had pieces that range from, you know, $25 to $500 so we I found a little space there that I could do my work. So it was a nice little coupling. Michael Hingson ** 33:43 Yeah, I'm with you. Uh huh. So so you, you have obviously moved on from from doing a lot of that, because now you have other endeavors, as we mentioned at the beginning, being a minister, an entrepreneur, an author and so on. So how did you transition from just doing art to doing some of the things that you do today? Kay Thompson ** 34:18 Okay, so what happened is when I came to and I guess this is the really, deeply more personal aspect of it all, when, when I came to Atlanta again, my my first husband had passed away. He committed suicide. Yeah, so when I came to Atlanta, my second husband and I were not yet married, and all I knew is that I wanted the relationship not to be the way the first one was, in a sense of. I I didn't want to go through that specific kind of trauma again and and not that the the two gentlemen were similar. They were very different people. My second husband was a very confident, very strong willed, you know, type of a person, but the trauma and my first husband, he had his own strength in, you know, but there's something that happens when you decide, you know, to end your life. Yeah, I wanted to make sure that I had some sort of support, divine support, because the going through something like that, and when I say something like that, not only am I talking about the suicide, but the fact that he was On we were on the phone together when this happened, so and then just dealing with everything that happened around it, you can imagine someone feeling a little bit insecure, unsure. So I really began to seek God for that relationship that I know would sustain me. I had grown up, you know, my parents grew up, they brought us to church. You know, I wouldn't say my parents were they weren't ministers, but they were active in whatever church they went to, and they made sure that we went to church every Sunday, even the Vacation Bible School. I can remember that in New Jersey, I remember, you know, them just being a very, very involved. My my parents. My mother was a singer, so she sang a lot in the choir, lot of solos. My father was a deacon. They both became elders, and elders, meaning they were just senior members of ministry. Because elder in the I'm in a non denominational ministry now, but elder is another way of saying a ordained male Minister their particular denomination, an elder was, you know, almost you might want to say like a trustee, so, but they were root, they they were they were integral to their church, And they were really foundational members. And so I just remember that impact on my life, and so I needed to make sure I had that grounding, and I knew I didn't have it because I was doing any and everything I wanted to do. You know, one of the reasons my my second husband, said, You know, he, I was the one for him, is because we had a drinking competition and I beat him, you know, we were taking shots, and I beat him. And so, you know that that was something that, you know, he said, Oh, you're, you know, girl, you're the one for me. And so that was our life, running, you know, we did a lot of. We entertained. We, you know, we did a lot of partying, as you say, a lot of having a great time. We were living our best life, right? So I knew I wasn't living a life that I could tell, Hey, God, see my life, Aren't you proud? It wasn't that life I was living. I wasn't, you know, doing biblical things. I wasn't living life, right? So I needed to make sure when I came to New Jersey, I mean, when I came to Atlanta from New Jersey with this gentleman that I had not yet married, I said, Lord, you know, help me make the right decision. And I'd say we could be moved to to Georgia in it's something like January, February. Okay, we got married about two months later, and then a month after that, I was pregnant with my daughter. So things being that, it happened very fast. But one thing about it is, of course, when you're pregnant, as a woman, you know, you can't do this. I couldn't do the things that I was doing before, right? The partying, smoking, the drinking, all of that, you know, for the sake of the child. You know, you just can't do it. So I went through a terrible withdrawal. Yeah, it was, it was pretty bad and and the only refuge I had was the church. So that's how I really got into the church. And once I got into the church, I had, I had been in the church before I had made a decision. Decision when I was about, I'm going to say about five, five or six years prior to that, I had given my life to the Lord. I had, you know, come into a relationship with the Lord, but life happened, and I got out of it. You know, I quickly kind of got out of it. And so for many years, I was just doing my own thing. So again, when, when, when we came to Georgia, I got pregnant, got married, going through with the withdrawals. I just, you know, I just went back into the church, uh, rekindled that relationship. Or, or the Bible says that he, he, he's with loving kindness. Has he drawn you? So he really drew me back based on my need. And so I came back to the church and got really, really involved in ministry. And as I got involved, I just kind of threw myself into it, because I could not do the previous things I did. And then even after I had my my second child, it's a daughter, so I have a son and a daughter, I had to live a life that was good for Michael Hingson ** 41:05 them. And what did your husband think of all that? Kay Thompson ** 41:09 Oh, yeah. Well, first he thought I had joined a cult. Okay, yeah, that's so that was his first impression. So he came to the church because he wanted to see who these cult members were that were drawing away his wife. And when he came, he got kind of hooked to the church, yeah? But our our faith was never at the same level. You know? He came because of me. I came because of of God, right? And I don't know if he ever really, I don't think he ever really got to that level that I did, where I was just gung ho. Everything was, you know, I was a Jesus girl. I was a holy roller, you know. And he did it for us. He did it for, you know, task sake, because he was a task oriented person. But he came, he came to be a very like my parents. He came to be very important part of the church. He was a deacon. He was faithful. He loved our leaders. He served with faith and integrity. But when it came to that, you know, deep seated personal relationship with God, where you know God, I just give you everything you know that that was mine. That was what I did. So we differed in that respect, yeah, Michael Hingson ** 42:35 well, well, hopefully though, in in the long run, you said he's passed. I assume it was not a suicide. Kay Thompson ** 42:45 No, no, Michael Hingson ** 42:46 Ben that he is. He is moving on in that faith. So that's a hopeful Kay Thompson ** 42:53 thing. Yeah, I believe he is. He had congestive heart failure and he passed away. And, yeah, I believe he he's now at rest, enjoying his rest. Yes, there Michael Hingson ** 43:06 you go. So when did he pass in 2008 Okay, so that was 17 years ago. Okay, yep, well, so you were very involved in the church. And I suppose in some senses, it's probably a question that is reasonably obvious, but then I'll still ask, how did you get into the ministry from being very heavily involved in church, and when did that happen? Kay Thompson ** 43:38 Okay, so one day our church. You know, the churches we have depending on, I guess, your faith or leaders do in the beginning of each year, we have a 21 day consecration, which we do in January, throughout the month of January. You know they might say, okay, 21 for 21 days. Read these scriptures, and we're going to fast from, you know, sweets, meats, or, you know, whatever the directive is. And so we was in a 21 day fast, and that was at my home one day. It was in the middle of the night, and I distinctly heard a call to preach. And that's really how the it all began. I mean, I knew, you know, the Bible says that, you know, even with Jeremiah and Jeremiah one, he says, Before the foundation, you know, before your mother and your father, you know, were together, I have already called you. I already ordained you. So I heard this call to preach, very distinct call, and at that point, I told my pastor, and from that point, I was kind of groomed, and as time went on, I was given more responsibility. Uh, you know, praying, or every now and then, preaching, doing Bible study. The next thing I know, I took my licensing exam, I was licensed, and then after that, I went through ordination, and I was ordained, and that's how it really began. And it was something I really took to heart, because I didn't want to disappoint God again. I didn't want to backslide again. Because, you know, I strongly believed in the faith, and I believe in the faith, and I believe in the power of Jesus, and I didn't want to be that person that Okay. Today I'm going to be faithful to the God and to His Word. But then, you know, then on the next day, you know, you're finding me, you know, yeah, in the liquor store, or, you know, this, doing this, or, you know, in the club. I didn't want to be that person. Yeah, I was, I was sincere, and I was very gung ho, and I wanted to live out this life. I wanted to see what the calling was going to be in my life. And I loved ministry. I loved the word, because I was already an art historian. So I loved history. And so the Bible is all you know, it's something history. It's history. Yeah, it's relevant. History to me, it's alive and active, sure. So it was perfect. It was a perfect pairing for me, and that that's really been my pursuit many these years. Michael Hingson ** 46:37 So when did you become a minister? Kay Thompson ** 46:41 Actually, when I, when I was telling you about that fast and when I heard the word preach, essentially when I heard that word preach between me and God, that was when I became a minister. Time wise. When was that time wise? Okay, that was probably 94 Okay. I Yeah, all right. Michael Hingson ** 47:00 So you were, you were clearly a preacher during a lot of the time with your your second husband, and so on, and, and I am so glad that he at least did explore and and and learn so much. So that's a that's a cool thing. But you've also done some other things. You deal with real estate, you're a TV show host, you're an author and well, business owner, yeah, but I want to, I want to learn more about some of those. But what kind of challenges have you faced in the ministry? Kay Thompson ** 47:42 Yeah. I would say some of the challenges are, you know, when you're in ministry, you have to preach or get yourself prepared for going before the people. It can be a very lonely lifestyle, yeah, yeah, even, even if you're married, even if you have children, it could still be a lonely and and demanding in its own right, because there is a mandate over your life to live and not according to what you see trending now. And, you know, when I, when I first got started in ministry there, the Internet was not the way it is now. No, no, definitely. Because, I mean, it was in 2000 that I got ordained. And I'm going to say the ministry had been, you know, it was just really starting to, I don't know you guess, she said, make waves. That's when all of the big evangelists were coming out, like, you know, the TD Jakes, the Paula white and the Benny Hinn and the Juanita Biden. That is around that time when those generation of preachers were really at the forefront, correct, low dollar and, you know, Bishop, Carlton, Pearson and Rod Parsley and all these, these names. That's when it really began to really pick up steam. And so that was the error that I started off in. And you wanted to be a person. You wanted to be relevant, but at the same token, you just trying to find that balance between family and ministry and and regular life. You know, can sometimes be really challenging, and I had to learn a lot about the order of things. You know, first it's God, then it's family, and then it's ministry. That's the order. But a lot of times we mix up God and ministry. So what we think is, you know, and. Aspect of things that we think that are God, that are actually ministry, and they supersede your family. That's where you know you can really run into some trouble. So that balance between those different aspects of my life, it was difficult, and then as a person who had a a more a prophetic, a revelatory call. On top of that, God is showing you things about people, about, you know, situations that you don't necessarily ask to know about, you know. And the Bible says, you know, with much knowledge can often come sorrow, you know. And that's when you begin to see God really unveiling and revealing things about people and about yourself. Because you have to be able to, you have to be able to look at yourself and not get too self righteous, right? If God is showing you these things. But in the same token, you don't want to, you know, you say, Okay, God, you're showing me this. What do you want me to do with this? And you know, somebody else might say, Okay, you need to go tell that person what God showed you. You know, I saw you doing this. You better stop, you know, doing this. And then, you know, so busy pointing the finger. Yeah, but you have to remember, you know, and it's, it may be cliches, but you've got three pointing back at you. And so there is, you know, you you've gotta be able to stay humble and yet still balance your family and still, you know, uh, not think yourself to be more than what you are, and yet realize that God has called you to do more in ministry than the average person. So yeah, it can be challenging, but I wouldn't change it for anything. Michael Hingson ** 51:55 It can be a challenge, but at the same time, you clearly were called to do it, and you work at keeping perspective, and I think that's the important thing, which goes back to college, which helped you learn a lot of discipline, and you get to use that discipline in a different way, perhaps, than you right, you figured out in college. But discipline is discipline, yeah. Well, how did you then get into something like the media and start being a TV show host and those kinds of things? Kay Thompson ** 52:26 Yeah, so I have a wonderful, wonderful pastor who really takes time to work with their their members and find out what your gifts are, what your talents are, and use them. And so I So, let's just say so I was an artist. Okay, bottom line, I was a sculptor, painter, award winning painter, by the way. Let me just tell you now, you know the first or second painting I did, I entered it into a contest at the college, and I won an award, so I had a gift for this design, but in my time we were transitioning to graphic design, graphic design became the big thing, and I never had if I had the aptitude to do computer science, which, bless his soul, my beautiful son is a computer scientist, right, you know, but that gene, this, that gene, skip right on over me. I was not the math person, and when you said physicist, I said, Hmm, that that, you know, that gene just, just totally went around me, Michael Hingson ** 53:41 yeah, so you don't know anything about 32 feet per second squared anyway, no, Kay Thompson ** 53:45 I'm about to say, I trust you, whatever you say, you know, and it's the funny thing is, my father was a mathematician, my older brother was a chemical engineer, and Me, you know that I struggle just to pass geometry. Okay, so no, I was the artsy person. Michael Hingson ** 54:07 Um, that's fine, but I was, yeah. How'd that get you to the media? Kay Thompson ** 54:12 Yeah, so I was going to say, so, the combination what happened is my pastor knew a pastor who was looking for a part time job, looking for someone to have a part time job, because he had a he had his own publishing company in his house. He at the time he was he published a book that we talked about church growth. And this was at the time when the Purpose Driven Life, The Purpose Driven Life was a purpose driven church came out. It was a huge success. And he the same thing happened with him here in Atlanta, but no publishing company wanted to take. Make his story, because that's the, you know, the whole the society was inundated with this purpose driven church, you know, it was already written about. It was already done. They didn't want his story. So he decided to create his own publishing company, and it was in the basement of his mansion, and he was looking for someone to be the secretary. So I came in that I was, it was a friend of a friend of friend. They hired me, and I started working for him as a as a secretary. And then they would bring these books over, and he would, you know, send them out to be edited, and then bring them back. And then I would have to mail it out to the to the printer and one of the books one day, and I saw it, and I noticed there were still typos in it. I said, Sir, there's still typos in your book. Oh, really, yeah. And he had already paid this person $1,000 so I went back through it, found all these typos, and that's how I got into publishing, publishing my own books and and everything like that. But then one day, my pastor said, Hey, Kay, why don't you do a radio show? I was like, okay, sure, right, because I had met so many people in ministry from doing their books. So I called the radio station, the local am station, and I said, Hey, how much does it cost to do a show, blah, blah, blah, blah. And I was sponsored by my pastor and some other people, and I started a 30 minute show every week. It was called personalities, profiles and perspectives, the three teams, and I would interview people, gospel artists, pastors, you know, just politicians, you know, just people. I would reach out to them. Next thing I know, I got hired by a station in another station in Atlanta. It was called wg, I don't know if you remember, well, you, you probably don't, because you're not from Atlanta, right? But it was W G, U N, 10:10am, in Atlanta, the biggest am station aside from WSB radio, which is WSB 750 the major news network, right? WGN, 1010. Was a huge station, and I got hired by them. I was a DJ. It was a gospel station, and I ended up being the program director, and did a lot of, you know, voiceovers. I did shows, I did production. That's how I got into radio. And I loved it. I loved radio. I loved anything to do with media. It was just I knew it. I got bit with the bug when they opened up that hot mic. That was it. I was in my element. So that's how I got into radio. And then you went to TV. And then I went to TV, yeah, went to TV. Well, what happened is, I was writing books, and there is a station here in Atlanta, W ATC TV 57 and they interview people all over, actually, all over the country. You can come from wherever we know, we've had big names, you know, all kinds of people and local people. And that's one thing about it, is that local people in ministry could go there. They could sing, if they were music artists, they could, you know, talk about their books, talk about their ministry. And so I went on and talked about my book, and next thing I know, I got called in to be a host, and so I've been hosting now for about five years. Wow. You know, on and off. You know, the the show has different hosts each, and I do a couple of times a month. Okay, I'll actually be on there shortly, again in a few days. So Michael Hingson ** 58:57 tell us about your books. You've mentioned books several times. Did you publish your own books? Okay, so tell us about your books. Kay Thompson ** 59:06 So yeah, the first four books, well, I've done I've had four books which were on prophecy. The the main title is prophecy in the 21st Century. And then I did four different volumes. The first one was the role of prophecy in the new millennium. And basically that one was written in, I'm going to say around 2012 somewhere about 2012 and it talks about the relevance of prophecy with regard to the millennial generation, and how this you can help steer direct and go alongside millennial mindset, millennial and many millennial aspects of this generation. And then the second book was also the set under the same volume, the same name. Prophecy in the 21st Century, the role of and the second the first one is the role of prophecy in the new millennium. The second one was prophetic healing. And prophetic healing talks about prophecy and healing in the Bible and how prophetic people who operate in the prophetic can help bring forth, healing, societal, healing, relational, healing, physical, healing, financial. And then the third one was about prophetic women. And these are women in the Bible that had a prophetic calling, not necessarily called a prophetess, but display those characteristics of women that operate in Revelation and that sort of gift. And then the fourth one was called the leadership mandate, and it talks about leader and how leaders navigate in the prophetic arena and the characteristics that people ought to have, and leaders in the Bible that also operated in that revelation or that. And then the last book I wrote was called the 30 names, or not the but 30 Names of God, because there are so many more names that God is known by. But I chose 30 names that really stood out to me as what God has called. You know Jehovah Gabor. You know the warrior one fights for us. You know Jehovah Jireh, of course, we know that's our provider. Mm, hmm, Jehovah Rapha, our healer. So I found 30 names that really stood out to me, and I spoke about those in that book. So those are the books that I have, and then I've got another book that will be coming out within the next year, and and it is about healing. So those are my books, and I've published those books. And not only do I, I didn't start off publishing my own books. I started off publishing for other people, right? Because the more I worked in that field, the more I found that I could do better financially if I did it myself. Yeah, so and I, and I, one thing about it is that as a result of being an artist, that the graphic design, computer graphics, came really easy to me, I'll bet. So, yeah, so someone could hand me a manuscript. I had the editing skills right for my mother. So I could edit your book. I could create the design. I could format it. I You. Hand me your manuscript, I hand you back your finished product. So for me, you know, the cheapest person that you know, I pay the least amount because so I can publish as many books as I could write, probably, you know, but that's how I really got started doing that, and then I began to do it for other people, other leaders, other pastors, friends, you know, just people that want that service. I provide that service. And so that's how that really got started. Michael Hingson ** 1:03:12 Now we don't have a lot of time, but I just curious. You also do something in real estate. Kay Thompson ** 1:03:19 I do, yeah, I I got my license in 2005 and maybe one year, maybe one year, and then I got out of it right away. Life happened, and then I came back in 2022, and began to did it full time. And so I love it. I love real estate. Right now I'm in residential, but I do some commercial, and the ultimate goal is to do mostly commercial and to have a space. The goal for commercial is to really help others entrepreneurs who are interested in having businesses offline, giving them an opportunity to have a space that is little to nothing, and that's one of the ways that I really want to give back, is to be able to offer that opportunity for people out there to help others to achieve that same goal. And so I believe in entrepreneur. I've been an entrepreneur for 17 years now. So, yeah, have a heart for that. So I want to see other people get through that challenge and be successful. So, and I know it takes money, Michael Hingson ** 1:04:37 but in real estate helps. Kay Thompson ** 1:04:39 It definitely helps. Yeah? Well, real estate is constantly going up, you know, even if the market is down and even if finances are down, real estate is something that is immovable, Michael Hingson ** 1:04:52 so go back up. Speaker 1 ** 1:04:54 Yeah, yeah, for sure, and Michael Hingson ** 1:04:57 you clearly enjoy everything that you're. Doing, which is the important thing, yes, I have that is that is really cool, and I am so glad that we had a chance to talk about all this, needless to say, and I want to thank you for being on unstoppable mindset. Clearly, you have an unstoppable mindset, and you exhibited in so many ways. So I really want to thank you, but I also want to thank all of you for listening out there, wherever you happen to be, if you'd like to reach out to KK, how can people find you? Kay Thompson ** 1:05:31 They can go to my website. It is my name, K Thompson, dot, O, R, G, all my books are there? Contact information, some of my podcasts. You can watch some of Atlanta live the videos of the shows. It's all on my website, Michael Hingson ** 1:05:49 all right, and that's in in the notes and so on. So, k, a, y, T, H, O, M, P, S O, n.org, correct. So hope that you'll all go there and and check Kay out and and communicate with her. I'm sure that she would love, and I would love to know what you think and get your thoughts about today. So please feel free to email me at Michael, H, I m, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I B, e.com, wherever you're observing our podcast today, please give us a five star rating. We value very highly your reviews, and we, of course, love them most when you give us a five star review. So please do that. And Kay, for you and for everyone who is out there today, if you know anyone else who ought to be on unstoppable mindset, I would really appreciate it if you'd introduce us and we will bring them on the podcast, because we're always looking for people who have stories to tell about their lives and being unstoppable. So please don't hesitate to let us know. You can also go to our podcast page, which is Michael hingson, M, I, C, H, A, E, L, H, I N, G, s o n.com/podcast, so we'd love you to do that as well. But again, really appreciate all you being out there and listening to us and and I'm sure you you like, like, I have gotten some wonderful things out of talking with case. Okay, once again, I want to thank you for being here. This has been absolutely wonderful. Kay Thompson ** 1:07:22 Well, thank you. I really enjoyed it. I appreciate you asking me to be here and just so glad to be able to share with you today your audience. Really appreciate it. Michael Hingson ** 1:07:37 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.
We get into an unreleased 2022 vlog and also Zach pitches us a big new idea that involves the ocean- all a part of our new powerpoint party. Learn more about your ad choices. Visit megaphone.fm/adchoices
The finale of the Best Ball Bash and Randomizer come with fun twists. The Bash welcomes six different subscribers for three picks each in a Best Ball Mania draft. And then the Randomizer finale welcomes on Jakob Sanderson for a fun twist on powerpoint karaoke. We'll see you in September on the BR Bash!
durée : 00:03:50 - Charline explose les faits - par : Charline Vanhoenacker - Pourquoi réfléchir au présent des Gazaouis quand on peut déjà imaginer la reconstruction ? Après une grande réunion qui s'est tenue hier à la Maison Blanche, en présence notamment de Tony Blair, Donald Trump a livré sa version de l'après Gaza… Vous aimez ce podcast ? Pour écouter tous les autres épisodes sans limite, rendez-vous sur Radio France.
durée : 00:03:50 - Charline explose les faits - par : Charline Vanhoenacker - Pourquoi réfléchir au présent des Gazaouis quand on peut déjà imaginer la reconstruction ? Après une grande réunion qui s'est tenue hier à la Maison Blanche, en présence notamment de Tony Blair, Donald Trump a livré sa version de l'après Gaza… Vous aimez ce podcast ? Pour écouter tous les autres épisodes sans limite, rendez-vous sur Radio France.
On this episode, we define obsessive-compulsive disorder (OCD) and describe its clinical presentations, diagnostic criteria, and underlying pathophysiology. We evaluate current guidelines and evidence-based treatment strategies for managing OCD, including pharmacologic and non-pharmacologic interventions. We also, compare and contrast the efficacy, safety profiles, and appropriate use of selective serotonin reuptake inhibitors (SSRIs), cognitive behavioral therapy (CBT), and other emerging treatment modalities for OCD. Dr. David Osser's psychopharmacology Algorithm Website Cole and I are happy to share that our listeners can claim ACPE-accredited continuing education for listening to this podcast episode! We have continued to partner with freeCE.com to provide listeners with the opportunity to claim 1-hour of continuing education credit for select episodes. For existing Unlimited (Gold) freeCE members, this CE option is included in your membership benefits at no additional cost! A password, which will be given at some point during this episode, is required to access the post-activity test. To earn credit for this episode, visit the following link below to go to freeCE's website: https://www.freece.com/ If you're not currently a freeCE member, we definitely suggest you explore all the benefits of their Unlimited Membership on their website and earn CE for listening to this podcast. Thanks for listening! If you want to support the podcast, check out our Patreon account. Subscribers will have access to all previous and new pharmacotherapy lectures as well as downloadable PowerPoint slides for each lecture. If you purchase an annual membership, you'll also get a free digital copy of High-Powered Medicine 3rd edition by Dr. Alex Poppen, PharmD. HPM is a book/website database of summaries for over 150 landmark clinical trials.You can visit our Patreon page at the website below: www.patreon.com/corconsultrx We want to give a big thanks to Dr. Alex Poppen, PharmD and High-Powered Medicine for sponsoring the podcast.. You can get a copy of HPM at the links below: Purchase a subscription or PDF copy - https://highpoweredmedicine.com/ Purchase the paperback and hardcover - Barnes and Noble website We want to say thank you to our sponsor, Pyrls. Try out their drug information app today. Visit the website below for a free trial: www.pyrls.com/corconsultrx We also want to thank our sponsor Freed AI. Freed is an AI scribe that listens, prepares your SOAP notes, and writes patient instructions. Charting is done before your patient walks out of the room. You can try 10 notes for free and after that it only costs $99/month. Visit the website below for more information: https://www.getfreed.ai/ If you have any questions for Cole or me, reach out to us via e-mail: Mike - mcorvino@corconsultrx.com Cole - cswanson@corconsultrx.com
On today's PowerPoint, Pastor Jack Graham brings a wonderful message titled “O, Worship the King.” Jesus IS the King, Pastor Graham teaches, and it's important to remember that every step of His birth, life, death and Resurrection was in fulfillment of prophecy. To support this ministry financially, visit: https://www.oneplace.com/donate/395/29
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In this rerun episode of Parenting is a Joke, Ophira Eisenberg sits down with economist, bestselling author, and parenting data sage Emily Oster for a conversation filled with surprising truths, hard-earned wisdom, and the kind of advice that actually helps. Emily shares how she applied her data-driven brain to everything from optimal sleep schedules to discipline strategies, allowance systems, and even pet ownership (her kids gave a PowerPoint presentation that ultimately landed them with pet snails). They talk bedtime math, caffeinated tea mishaps, and whether butthole is really a bad word. Emily explains why parents should embrace "pleasure data"—what works for you, not just the kids—and makes the case that locking your child inside is no safer than letting them walk to the bagel store. She also shares insights from her newest book The Unexpected, covering the reality that nearly half of pregnancies involve complications, and how isolating that experience can be. Plus, you'll hear about the time her son accused her of loving marathon training more than him, and what it means to raise kids with freedom in a culture obsessed with control. If you've ever frozen a snail egg or wondered whether Trader Joe's ginger chews count as medical advice, this one's for you.
On this episode, we define acute mania and describe its clinical presentations, underlying causes, and pathophysiology. We evaluate current guidelines and evidence-based treatment strategies for managing acute mania, including pharmacologic and nonpharmacologic interventions. We also compare and contrast the efficacy, safety profiles, and appropriate use of mood stabilizers, antipsychotics, and adjunctive therapies in the management of acute manic episodes. Cole and I are happy to share that our listeners can claim ACPE-accredited continuing education for listening to this podcast episode! We have continued to partner with freeCE.com to provide listeners with the opportunity to claim 1-hour of continuing education credit for select episodes. For existing Unlimited (Gold) freeCE members, this CE option is included in your membership benefits at no additional cost! A password, which will be given at some point during this episode, is required to access the post-activity test. To earn credit for this episode, visit the following link below to go to freeCE's website: https://www.freece.com/ If you're not currently a freeCE member, we definitely suggest you explore all the benefits of their Unlimited Membership on their website and earn CE for listening to this podcast. Thanks for listening! If you want to support the podcast, check out our Patreon account. Subscribers will have access to all previous and new pharmacotherapy lectures as well as downloadable PowerPoint slides for each lecture. If you purchase an annual membership, you'll also get a free digital copy of High-Powered Medicine 3rd edition by Dr. Alex Poppen, PharmD. HPM is a book/website database of summaries for over 150 landmark clinical trials.You can visit our Patreon page at the website below: www.patreon.com/corconsultrx We want to give a big thanks to Dr. Alex Poppen, PharmD and High-Powered Medicine for sponsoring the podcast.. You can get a copy of HPM at the links below: Purchase a subscription or PDF copy - https://highpoweredmedicine.com/ Purchase the paperback and hardcover - Barnes and Noble website We want to say thank you to our sponsor, Pyrls. Try out their drug information app today. Visit the website below for a free trial: www.pyrls.com/corconsultrx We also want to thank our sponsor Freed AI. Freed is an AI scribe that listens, prepares your SOAP notes, and writes patient instructions. Charting is done before your patient walks out of the room. You can try 10 notes for free and after that it only costs $99/month. Visit the website below for more information: https://www.getfreed.ai/ If you have any questions for Cole or me, reach out to us via e-mail: Mike - mcorvino@corconsultrx.com Cole - cswanson@corconsultrx.com
Today on PowerPoint, Pastor Jack Graham kicks off the new series “Forever Living,” which is living life with an eternal perspective, seeking first the kingdom of God and His righteousness. He begins with a message delving into Matthew 5 titled “Establishing Your Faith.” To support this ministry financially, visit: https://www.oneplace.com/donate/395/29
STALKING SAMANTHA IS A NIGHTMARE, AND ORANGE COUNTY IS FILLED WITH LIARS! This episode has sprinkles of silliness like outdoor furniture updates and giving strict instructions in PowerPoint, but we also got some THANGS to cover, including: Hunting Wives (the book versus the Netflix adaptation), Stalking Samantha: 13 Years of Terror on Hulu, and the newest episode of the Real Housewives of Orange County! EVERYBODY IS A LIAR! EVERYBODY! DOWNLOAD AND LISTEN TODAY! Listen to “She's Speaking with Emily Hanks” podcast on Apple Podcasts! Listen to “She's Speaking with Emily Hanks” podcast on Spotify! Follow Emily on Instagram! Subscribe to Emily's YouTube channel, where we go live every single Sunday! *** HEY! Some of you have asked how you can show your appreciation for all the content provided by your mama's favorite Black geek. How about you buy me a beer/coffee? CLICK HERE TO SUPPORT! *** New episodes of “I Ken Not with Kendrick Tucker” are released weekly! DON'T FORGET TO SUBSCRIBE, RATE, AND REVIEW! I LOVE 5 STARS! EMAIL ME AT IKENNOTPODCAST@GMAIL.COM! FOLLOW ME ON INSTAGRAM! FOLLOW ME ON THREADS! Learn more about your ad choices. Visit megaphone.fm/adchoices
You think using AI is your moat? Nope. Just using LLMs isn't enough to power your company's AI success. But do you know the real fuel? Having your data right is the ACTUAL key. So how do you do it? And how does your company's data strategy change with agentic AI? Find out from Deloitte's US Chief Data Analytics Officer, Ashish Verma.Newsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion: Have a question? Join the convo here.Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: info@youreverydayai.comConnect with Jordan on LinkedInTopics Covered in This Episode:Transformative Data Strategy for AI SuccessImportance of Data Strategy in AIDeloitte's Data Marketplace ApproachMulti-Agent Orchestration ChallengesStructured vs. Unstructured Data in AISynthetic Data and AI TransformationAgentic AI and Data Labeling EssentialsAI's Impact on Business Value ChainTimestamps:00:00 "AI Success Requires Data Strategy"05:27 Data Integration and Utilization Insights10:31 Contextual Data Marketplace Evolution13:06 Structuring Unstructured AI Insights17:02 Agent Reasoning and Orchestration Insights20:37 Data Annotation Challenges23:39 AI's Impact on Industry Evolution26:09 "Data Strategy: Begin with the End"Keywords:transformative data strategy, AI success, generative AI, non-technical people, data teams, data strategy, business leaders, companies, careers, unedited podcast, livestream, Deloitte, US chief data and analytics officer, data analytics, GenAI, data experiments, third-party data, synthetic data, data marketplace, data concierge, chief data officer, compute environment, deterministic, probabilistic, AI transformation, digital transformation, data minder, CFO, CMO, public domain data, business partner data, metadata, business glossary, technical catalog, agentic AI, multi-agent orchestration, agent registry, agent orchestration, open standard protocols, economic AI, digital transformation strategy, data advantages, structured data, unstructured data, hybrid data, PowerPoint, staffing optimization, resource management, query engine, relevance-ranked search, annotation, data regulation, governance, data procurement, data curation, data feeds, data platforms, information indexing, future predictions.Send Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info)