Podcasts about Nordstrom

The tech landscape is changing faster than ever, as we're all trying to navigate big shifts in AI, consumer shopping habits, and more. But it's nothing new to Julie Bornstein. She's been at the forefront of retail for decades, leading big brands like Nordstrom and Sephora through the ecommerce revolution. And now, as the Founder and CEO of the AI-powered fashion search engine Daydream, she's once again at the bleeding edge of technological change.  But through every shift, the thing she keeps coming back to is this: people skills matter most. In this conversation, Julie will help you stay on the front edge of technology – without sacrificing the people skills it takes to make them work. This episode is for you if: You're thinking about making the shift from corporate to entrepreneurship  You're doing any work with customer-facing AI  You want to understand the future of retail and ecommerce You're trying to design a strong loyalty program Take your learning further. Get proven leadership advice from these (free!) resources: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The How Leaders Lead App⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠: A vast library of 90-second leadership lessons to stay sharp on the go  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Daily Insight Emails⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you'll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

When Andrew Blackmon couldn't find a rental tuxedo that actually fit, he didn't just start a company—he rebuilt the entire formalwear supply chain from scratch, turning a strip-mall industry into a nine-figure business with seven flagship stores and showrooms in more than 40 Nordstrom locations. For more on The Black Tux and show notes click here Subscribe and watch Shopify Masters on YouTube!Sign up for your FREE Shopify Trial here.

Comedian Kevin Hart and SNL star Marcello Hernandez sit down to talk about their new movie “72 Hours”. Also, details on the growing trend of young adults moving back in with their parents to save money as prices continue to rise. Plus, Shop TODAY brings an edition of “What To Shop This Week” during the highly anticipated Nordstrom Sale. And, the story of Frost Valley YMCA, where children with serious illnesses can find a way to have a normal summer camp experience. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

If you think you have to move to New York or LA to make it in fashion, this episode says otherwise.Jack Savoie joins us from Denver to talk about building a fashion career — and a viral following — without uprooting your life. We get into how a fake Manolo Blahnik callout on TikTok caught Bethenny Frankel's attention and took him from 20K to 67K followers overnight, why he still works full-time as a buyer at A.Line while creating content on the side, and how he broke the news that Sabrina Carpenter was wearing Dior at Coachella before Vogue's own exclusive dropped. We also talk about his path from Nordstrom shoe sales to designer buying, the "Shoes of the Past" series that turned fashion nostalgia into a cultural moment, and his advice for anyone trying to break into the industry without an internship or a big city zip code.In this episode, we get into:How Jack built a career in fashion while staying based in Denver, and why he doesn't think you need to live in New York or LA to make it in the industryThe story behind his viral Manolo Blahnik video — how he spotted a fake shoe in a Bethenny Frankel TikTok and grew from 20K to 67K followers in under 24 hoursHis path from selling shoes at Nordstrom to becoming a buyer at boutique retailer A.LineHow "Shoes of the Past," his series on discontinued cult shoes like the YSL Eiffel Tower cage boot and the Isabel Marant Beckett wedge, became his biggest content waveWhat it's actually like balancing a full-time buying job with a content career, and how he manages burnoutHow he broke the news that Sabrina Carpenter wore Dior at Coachella before Vogue's own exclusive was publishedHis biggest recent splurge — a surprise Birkin 30 in Rouge H from his longtime Hermès sales associate — and why he waits months before wearing new purchasesThe brands and designers he thinks are doing the best work right now, including Chanel, Dior, and KallmeyerHis current red carpet favorites, from Teyana Taylor and Margot Robbie to Sombr's fashion-forward run this yearHis advice for anyone trying to break into fashion without a traditional industry job or big-city moveJack SavoieInstagram: https://www.instagram.com/thesavoiedailyTikTok https://www.tiktok.com/@jack.savoieLet's Get DressedYouTube: www.youtube.com/@livvperezInstagram: www.instagram.com/letsgetdressedpodNewsletter: https://substack.com/@livvperezLiv Perez Instagram: www.instagram.com/livvperezTikTok: www.tiktok.com/livv.perezShopMy: https://shopmy.us/livvperezLet's Get DressedYouTube: https://www.youtube.com/@livvperezInstagram: https://www.instagram.com/letsgetdressedpod/Newsletter: https://substack.com/@livvperezLiv Perez Instagram: www.instagram.com/livvperezTikTok: www.tiktok.com/livv.perezShopMy: https://shopmy.us/livvperez Hosted on Acast. See acast.com/privacy for more information.

At 24, Marlyn Schiff was making beaded jewelry at her kitchen table with no business plan and nothing to lose. Today, Marlyn Schiff Jewelry is a seven-figure wholesale brand with staff who have stayed 18 years, a price point under $150 that cracked Nordstrom and Neiman Marcus, and a growth strategy built entirely on passion over pressure. For more on Marlyn Schiff and show notes click here Subscribe and watch Shopify Masters on YouTube!Sign up for your FREE Shopify Trial here.

Today, I'm excited to speak with Sarah Walker, Founder and Principal Designer of Nuance, a legacy estate interior design & wellness advisory firm that helps families and family offices create homes that feel deeply personal, wellness-centered, and effortless to live in. Over 20 years, she has delivered more than 50 multi-million-dollar estates and compounds, specializing in homes that feel like private retreats while remaining straightforward for staff to operate. Born and raised in Dubai and educated in interior design, art, and construction management, Sarah combines a global design perspective with a strong technical foundation. Prior to Nuance, she led interior design across Nordstrom stores, spas, and restaurants nationwide, aligning large teams around an elevated experience and making complex environments intuitive to use. Sarah has been featured in Architectural Digest, Luxe Interiors + Design, Forbes, The Seattle Times, Homes & Gardens, and many other publications. We kick off the conversation with Sarah's explanation of what wellbeing-centered design means. She offers her definition of the concept and describes what it takes to design and build living spaces that embody the family's values and help both individual family members and the family as a whole flourish. Sarah describes the connection between family governance and the design of the family home and talks about instituting an "operating system for the home" and explains how that operating system can support the family across multiple generations. Sarah offers some practical tips to families and their offices related to designing homes and personal spaces that support and advance the physical health of family members. She touches on key practical and technical aspects, such as air quality and water purity, that families need to consider and incorporate into the design of their living spaces. Sarah also touches on the practicalities of designing a home that facilitates and promotes interpersonal connection, mental health, and personal happiness of the family members and describes how family leaders can achieve the objective of building a wellness-centric home. Enjoy this instructive conversation with a leading player in the world of wellbeing-centered design for UHNW families.

This week on the Who What Wear Podcast, Who What Wear Shopping Director Bobby Schuessler sits down with Nordstrom Fashion Director Linda Cui Zhang to talk about Nordstrom's 125th Anniversary Sale. Cui Zhang and Schuessler give the full rundown on everything from the trends in the 9 to Know section to the 50 new brands debuting in the sale. Plus, Cui Zhang is sharing the one item she would recommend everyone buys from this year's sale. Make sure to shop  Nordstrom's 125th Anniversary Sale, starting July 18.  Watch this episode on our new YouTube channel⁠⁠⁠⁠, and be sure to subscribe!

This episode comes to you live from our pop-up studio at the CommerceNext Growth Show in New York City. Our guest: Jason LaRose, CEO of Bombas — the brand that turned socks, underwear, and tees into a mission-powered growth machine, with more than 200 million essential clothing items donated to people experiencing homelessness. But first, the news — and in our summer biweekly format, there's plenty. Steve breaks down Nike's unimpressive quarter: revenues down, China off 12%, and an operating profit boost driven almost entirely by a nearly billion-dollar one-time tariff refund. The contrast with Levi's couldn't be sharper — under Michelle Gass, the brand posted 8% sales growth, expanding margins, and momentum across women's and tops. The winners keep winning elsewhere too. Aritzia's remarkable run continues with comps up an eye-popping 35% and digital up nearly 60%. Uniqlo parent Fast Retailing delivers 22% revenue growth from its 2,500-store global fleet. And Costco's monthly numbers offer fresh evidence of retail's Great Concentration. Then there's Kroger, acquiring regional grocery powerhouse Giant Eagle — a $9 billion revenue business bought at a strikingly low multiple. Michael and Steve debate the real question: does acquiring-to-compete solve Kroger's relevance problem, or just buy cost leverage against Walmart, Costco, and Amazon? Then it's on to Jason LaRose, who joined Bombas after leadership roles at Under Armour and Equinox. What drew him in: a genuine mission wrapped around outstanding economics — profitable essentially since day one. He traces the brand's arc from Indiegogo campaign and Shark Tank's most successful company ever to nearly $2 billion in cumulative sales, now expanding into underwear, tees, footwear, and slippers — the very items most requested in homeless shelters. LaRose also delivers a masterclass in disciplined distribution: highly curated wholesale partnerships with Target, Dick's, Nordstrom, and Scheels, each with distinct assortments for distinct customers, alongside the brand's first stores and expansion into Canada. His mantra — quality, comfort, mission, in that order — explains why repeat rates keep the funnel from leaking where so many DTC peers sprang holes. Wrapping up, on Steve's radar: a Dallas-area tour of the newly merged Container Store and Bed Bath & Beyond format (who exactly is this store for?), plus his provocative new Substack essay, "Convenience is Boring." On Michael's radar: the soon-to-open Gordie Howe Bridge, his conversation with U.S. Ambassador Pete Hoekstra, and why USMCA review limbo keeps piling uncertainty — and cost — onto businesses and consumers across North America. About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling author of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is a senior retail advisor, keynote speaker and media entrepreneur. Michael has delivered keynotes, hosted fire-side discussions hosted senior retail executive on-stage in 1:1 interviews worldwide. Michael produces and hosts a network of leading retail trade podcasts, including The Remarkable Retail Podcast, The Voice of Retail, The Food Professor, The FEED powered by Loblaw and the Global eCommerce Leaders podcast. He has been recognized by the NRF as a global Top Retail Voice for 2025 and 2026 and continues to be a ReThink Retail Top Retail Expert for the fifth year in a row.

Do you want to hear a little secret? It's not so much of a "secret" as it is a very surprising fact about me. Despite my undying affinity for Nordstrom, I have never actually shopped during their annual Anniversary sale. Crazy, right? Please don't take my Nordy club card away from me!   But my clients were equally shocked to learn a few weeks ago that I'm not over setting alarms, building wish lists, and refreshing my browser the second the sale opens. I'm just over here buying what I need when I need it throughout the year.   Now, this week, I might browse. But if I do, I'm using the exact strategy I'm sharing with you today, because I have absolutely no interest in a giant cardboard box showing up on my doorstep delivering a whole lot of wardrobe regret. And I don't think you want that either.   So because the Nordstrom Anniversary Sale has been buzzing around in our Her Style Collective chats over the past several weeks, you might also be wondering what you should buy, how to identify gaps in your wardrobe, and whether it's worth shopping this year…    I think the question you really want to know isn't "What's on sale?" It's "How can I be a smarter sale shopper?"   Whether you're getting ready to hunt the Nordstrom Sale, the clearance rack at Target, or your favorite thrift store, today's episode is for you. I'm going to map out some important questions to consider before you scoop up that irresistible sale item only to regret it every time you see it hanging in your closet with the tags still on.   FREE 5-MIN PERSONAL STYLE QUIZ: https://herstylellc.com/quiz HER STYLE ON INSTAGRAM: https://www.instagram.com/heatherriggsstyle/ JOIN THE WAITLIST FOR HER STYLE COLLECTIVE: https://herstylellc.com/collective   Related Episodes: 319 – How to Tell If Something Will Actually Work In Your Wardrobe (Before You Buy It) 294 – Black Friday Trap or Smart Buy? How To Know When a Sale Is Actually Worth It 290 – Impulse Buying vs. Smart Investing: How to Shop With Strategy and Clarity 194 – Shop Black Friday Sales More Strategically by Following This 7-Step Plan

Adapt or die.  There is no other choice.  The laws of nature are as true for the retail industry as they are for any aspect of life, and the next existential crisis looms just around the corner.  Sound dramatic?  Well, it is.  The stakes are real and the bar of expectation is high. So how is it that a 4th generation of Nordstroms has, yet again, evolved their legacy brand into relevance for the modern age?  As e-commerce platforms and direct-to-consumer businesses continue to pull customers out of physical stores, competitors scramble for market share, completely altering the playing field, constantly changing the rules of the game.  Do people really care about how they get their products, just so long as they get it now?  Can anyone tell the difference when a robot picks their wardrobe?  How does one person's unique human experience inform and influence the success or failure of a nation-wide company in 2026? Join us for this special edition of The Nordy Pod as Executive Producer, Sam Jones, steals the host seat, pitting Pete against the biggest brain-busters of our time.   It's survival of the fittest, and the herd has thinned out! If you'd like to learn more about the work of Sam Jones, check out samjonespictures.com Thanks for tuning in to episode 114.  We hope you enjoy it!  Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to nordypodcast@nordstrom.com to be a part of the conversation! And, be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more.

In this episode of The Voice of Retail podcast, host Michael LeBlanc sits down with one of retail technology's most accomplished leaders: Julie Averill, former Chief Information Officer of Lululemon and REI, and author of the new book Chief Impact Officer: Real Transformation Comes from Human, Not Just Artificial Intelligence. Joining the conversation is Menachem Salinas, Co-Founder and Chief Revenue Officer of Nimble, the expert AI web search platform making live web data enterprise-grade. A self-described "serial retail technologist," Julie's career spans the defining chapters of modern retail technology. She spent a decade at Nordstrom leading pioneering omnichannel initiatives, drove a technology transformation as CIO of REI, and then took a leap to a then-$2 billion company called Lululemon — where, over eight years as CIO, she helped power the brand's growth to $10 billion. Today, she runs her own advisory business focused on enterprise AI adoption, and her new book makes the case that real transformation comes from people, not just technology. Drawing on years of parsing signal from noise in the CIO chair, Julie delivers a masterclass in AI reality-checking. Her verdict on where retail stands in the AI journey? "Maybe the first inning." She argues the technology itself is now the easy part — the real reasons so many AI pilots fail are data quality, governance, workflow readiness and organizational capability. Julie shares the exact questions she asks to separate a slick demo from a solution built to survive contact with a real omnichannel operation: Whose data does this run on? What workflow actually changes, and for whom? Who owns the errors? What does this cost at scale? And she tells a cautionary tale of a board-driven AI pitch that promised everything — and why "yes, we can do everything" is the surest sign of an immature vendor. Julie also maps the future of the CIO role itself: from technology gatekeeper to curious, strategic business enabler. With AI tools now arriving through the browser, control is gone — the new job is curation, education and helping executives tell what's real. The businesses that win, she argues, will be the ones that learn to evolve continuously and dream about what was previously impossible. Menachem Salinas adds the vendor-side perspective, explaining how Nimble delivers real-time competitive pricing, digital shelf monitoring and out-of-stock intelligence across thousands of retail sites — and why he believes agentic commerce will transform e-commerce within twelve months. His candid ShopTalk Barcelona assessment: even the world's biggest brands rate no better than five out of ten on AI data readiness. Julie's book Chief Impact Officer is available now everywhere books are sold. Learn more at julieaverill.com and nimbleway.com. Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fifth year in a row, the National Retail Federation has designated Michael as on their Top Retail Voices for 2025 and 2026. Thinkers 360 has named him on of the Top 50 global thought leaders in retail. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.

Melissa Mash built Dagne Dover from a business school focus group and $40,000 in pre-sales into a brand now carried in more than 250 retail locations—without ever taking venture capital. By ditching Meta and Google in favor of events, sponsorships, and high-touch retail relationships, nearly half the brand's growth now comes from word of mouth alone. For more on Dagne Dover and show notes click here Subscribe and watch Shopify Masters on YouTube!Sign up for your FREE Shopify Trial here.

Welcome to Omni Talk's Retail Daily Minute, sponsored by Duvo and Mirakl.In today's Retail Daily Minute, Omni Talk's Chris Walton discusses:Walmart and Sam's Club are cutting prices on thousands of summer staples as part of a broad Rollback and member-savings push spanning grocery, household goods, outdoor living, toys, and apparel.Aldi is making its first move into Colorado, filing permits for two Denver-area locations as part of a plan to open 50 stores across the Denver and Colorado Springs markets over the next two years, backed by a new regional distribution center.Nordstrom is celebrating its 125th anniversary with its biggest-ever Anniversary Sale, running July 18 through Aug. 9 with over 100 brands, more than 50 new additions, and a multi-platform campaign kicking off with block parties in Chicago, Portland, and Seattle.The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights.

I sat down with Natalie Novak, co-founder of Kindness Powered Skincare and certified oncology esthetician, who spent years battling debilitating symptoms — constant anxiety, RA-like joint pain, vision problems — while doctors told her nothing was wrong. The culprit turned out to be her breast implants, which were full of mold. After having them removed in 2018, her RA symptoms vanished almost immediately. Her eyesight returned the next day. But Natalie's story doesn't stop there. Long before her own health crisis, she'd already been on a mission to clean up the beauty industry — sparked by watching a skincare product literally eat through carpet and padding at a Nordstrom stockroom. In this episode, we talk about why what you put ON your body matters just as much as what you put IN it, how the FDA hasn't updated the Cosmetics Act since 1938, and why "it's sold in a store" doesn't mean it's safe. Natalie also walks us through a simple 3-step skincare ritual — cleansing oil, probiotic toner, and the right face cream — designed specifically to support women dealing with autoimmunity, hormonal shifts, and sensitive, compromised skin. Find Natalie and her products at kpsessentials.com For the complete show notes, links and transcripts, visit inspiredliving.show/251

NEW: Send us Your Comments!This Week's Topics:* Happy 250th Anniversary! :30* Heat Wave in Perspective 5:00* WAPO Says DC Fireworks are Dangerous! 9:00* USA is on a Winning Streak on our 250th! 12:30* VIDEO: Trump Speech at Mt. Rushmore 15:00* VIDEO: PA Fair Booth Saved by Patriots! 16:00* Poll Shows Americans ARE Proud of USA! 18:00* Review of 2026 SCOTUS Decisions 22:30* Trump Uses SCOTUS to Destroy Deep State 35:30* VIDEO: Hilary Calls for Deep State to Resist 41:00* Ways we will END Birthright Citizenship! 43:00* DHS Ends Protected Status for 7 Nations 48:30* 90% of Haitians in MA Don't Work! 50:00* Illegals cause High Home Prices & Rents 52:00* ICE Arrests 10,000 Illegals in 5 Days! 56:30* $46 Billion “Smart” Border Wall Underway 57:00* The World Cup MIRACLE! 1:05:30* VIDEO: World Lied about America 1:09:00* VIDEO: AWESOME World Cup Tribute Song 1:12:30* Germany Charges Ukrainian for Nordstrom 1:20:30* US Not Renewing USMACA in 2036 1:27:00* US has Arrested 1,900 KNOWN Terrorists 1:29:00* Secret Service Trump Assassination Report 1:32:00* Trump will Use Communism to Defeat Dems 1:34:30* VIDEO: Trump Says we will Defeat Commies 1:36:30* GOP to hold National Mid-Term Convention! 1:45:00* House Patriots Push for Save Act Passage 1:47:30* FBI Ramps Up GA 2020 Election Probe 1:50:00* Judge Stops VA Ice Mask Ban 1:53:00* Another Medicare Fraudster Sentenced! 1:54:30* June Job Growth Slows to 98,000 in June 1:55:30* POLL: Americans Don't Want Data Centers 1:57:30* CCP Stopped $23.6 B in US Data Centers 1:58:30* Tucker supports 3rd Party - We Don't! 2:01:00Support the showView our Podcast and our other videos and news stories at:https://wethepeopleconvention.org/Podcast-Player-PageSend Comments and Suggestions to:info@WethePeopleConvention.org

07.01.26 | MIDWEEK SERVICE | AUSTIN NORDSTROM

We will be back after our July break with all-new episodes of the HonestAF Show! Keep in touch on our social media (links below) and keep those "Dear Daniella" questions rolling in.  Check out our Sephora Storefront, and shop all our favorite products and devices at: https://sephora.com/creators/honestafshowBlack Dahlia CBD Botanicals | Enter HONESTAF at checkout for 20% off your entire order at https://blackdahlia.co/Makeup Eraser | Enter HONESTAF at checkout for 20% off your entire order at https://makeuperaser.com/ We are also very excited about our Shop All HonestAF brand partners, including Amazon and Nordstrom at: https://linktr.ee/shophonestafThese are affiliate links. If you click and make a purchase, we may earn a small commission at no extra cost to you. Happy Shopping!Follow us on social media at:Instagram:  https://www.instagram.com/honestafshow/TikTok:  https://www.tiktok.com/@honestafshowofficial#menopause #skincare #relationships #music #kissing #love #husbands #podcast #fyp #sexualhealth #relationship #unboxing #makeup #beautry #skincare Learn more about your ad choices. Visit megaphone.fm/adchoices

Today, more than ever, the lines between sportswear and streetwear have blurred and blended. What starts on a field, or a court, or a track somehow ends up shaping fashion, music, and street style – and vice versa. And few brands are navigating that space better than Adidas. For the last several years Adidas has been exploding, and for us at Nordstrom and our business together, the momentum continues to build. The arena in which Adidas plays – as a melting pot of performance and lifestyle products, informing and inspiring one another – speaks directly to the cultural moment, and what our customers are looking for. Listen as we hear from the President of Adidas North America, John Miller, about the brand's rooted sports authority, and continued expansion in performance and the broader fashion landscape. After that we'll learn the importance of listening to the customer in defining “what's next” from Adidas' Vice President of Lifestyle, Shaira Reyes. It's a timely conversation about the evolution, authenticity, and remarkable growth of one of the most well-known and relevant brands in the world. Thanks for tuning in to episode 113. We hope you enjoy it! Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to nordypodcast@nordstrom.com to be a part of the conversation! And, be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more.

What if the business you keep daydreaming about isn't a midlife crisis — it's your midlife calling? In this episode, Wendy sits down with award-winning entrepreneur and small business mentor Lindsay Pinchuk, one of the less than 1% of female founders to lead her company through an acquisition. Lindsay built her first brand, Bump Club and Beyond, from a $500 investment into a seven-figure powerhouse — partnering with Target, Nordstrom, and Huggies and reaching three million people a month — before selling it and starting over. Today she runs Dear FoundHer…, a top podcast and community helping women over forty build businesses that actually last. Lindsay and Wendy dig into why it's never too late to bet on yourself, how to start before you feel ready, the simple two-question litmus test behind every brave pivot, and why your decades of life experience are your biggest entrepreneurial advantage. If a little voice keeps whispering “someday,” consider this your wake-up call.

Julie Averill has been a CIO at some of retail's biggest names: Nordstrom, REI, Lululemon. At each, she combined big technology bets with a deep commitment to team culture and psychological safety. She's also the author of the recently published book, "Chief Impact Officer." In this episode of Get Reworked, Julie discusses why her bet on her team built lasting trust, why she thinks psychological safety is a prerequisite to high performance and how the biggest risk around AI isn't the technology, it's how leaders are treating their people. 

She's moving out for real this time. After everything that went down with the roommate, Chelsea plays "reasons I'm excited to move out".Cyber updates, a guy who hit on both of them in the same week, a rodeo night gone sideways, a Nordstrom shoe-shopping disaster that ends in a stolen display model, and a Father's Day email from Chelsea's mom that lands a little too perfectly timed. Porn preference debate nobody asked for and dating advice from a friend who leads with her credit score. Send us a textSupport the showLike, subscribe, and share with that one friend who needs a reason to laugh. Find us @honestlysmartless on Instagram, TikTok, and YouTube.Connect with Honestly Smartlesshonestlysmartless.comIG: @honestlysmartlessTikTok: @honestlysmartlessChelsea's IG: @chelsea_turanoLindsay's TT: @dr.lindsayregehrYouTube:  Honestly Smartless

Most banks know far more about their customers than the customer ever feels. In this Banking Insight Video, I look at why relationship banking often feels programmed, from the quarterly business banker check-in that goes to voicemail to the small human moments customers actually remember.Using examples from Ritz-Carlton, Delta, Nordstrom, Disney and TD Bank's Automated Treat Machine, this episode explores what banks can learn from companies that make ordinary interactions feel personal. The point is not to copy those examples. It is to rethink how banks use customer data, technology, frontline judgment and employee empowerment to make customer experience feel more human.For bank executives, retail banking leaders, marketers, digital teams and frontline managers, this is a practical conversation about relationship management, personalization, customer loyalty, surprise and delight, and the human moments banks keep missing.

#NancyHudgins #BooksGoodEnoughForYou #UrsulaNordstrom #MiddleGradeBooks #ChildrensBooks #KidsLit #AbramsBooks #BookBiography #PublishingHistory #EditorsMatter #GoodnightMoon #CharlottesWeb #WhereTheWildThingsAre #HarrietTheSpy #Storycomic#NancyHudgins #BooksGoodEnoughForYou #UrsulaNordstrom #MiddleGradeBooks #ChildrensBooks #KidsLit #AbramsBooks #BookBiography #PublishingHistory #EditorsMatter #GoodnightMoon #CharlottesWeb #WhereTheWildThingsAre #HarrietTheSpy #Storycomic On this episode, I'm joined by debut author Nancy Hudgins to talk about Books Good Enough for You, a middle-grade biography of Ursula Nordstrom—the legendary children's editor at Harper & Bros. who helped shape what “classic” kids' books even means. The book publishes March 24, 2026 with Abrams Books for Young Readers. What makes this biography such a fun angle is the structure: Nancy doesn't just tell Ursula's life story—she shows what editors do by building chapters around the creation of iconic books Ursula championed, including Goodnight Moon, Charlotte's Web, Where the Wild Things Are, Harriet the Spy, Stuart Little, In the Night Kitchen, and more. We talk about Ursula's editorial superpowers—taste, nerve, and a fierce belief that kids deserve books with real honesty—and we dig into how Nancy uses Ursula's own words so young readers can hear her voice on the page. Kirkus calls the biography a strong match for its “brave, funny” subject. If you love children's lit, publishing history, or you've ever wondered how a great editor changes the world from behind the scenes, this conversation is for you. Storycomic Logo designed by Gregory Giordano See more of Greg's work at: https://www.instagram.com/gregory_c_giordano_art/   Want to start your own podcast?  Click on the link to get started: https://www.podbean.com/storycomic   Follow us: Are you curious to see the video version of this interview?  It's on our website too! www.storycomic.com www.patreon.com/storycomic www.facebook.com/storycomic1 https://www.instagram.com/storycomic/ For information on being a guest or curious to learn more about Storycomic? Contact us at info@storycomic.com   Thank you to our Founders Club Patrons, Michael Winn, Higgins802, Von Allan, Stephanie Nina Pitsirilos, Marek Bennett, Donna Carr Roberts, Andrew Gronosky, Simki Kuznick, John Holland, Maureen Devlin, and Matt & Therese. Check out their fantastic work at: https://marekbennett.com/ https://www.hexapus-ink.com/ https://www.stephanieninapitsirilos.com/ https://www.vonallan.com/ https://higgins802.com/ https://shewstone.com/ https://www.simkikuznick.com/ https://www.dieboldcomics.com/ https://www.maureendevlinauthor.com/ https://benjaminhunting.com/ Also to Michael Winn who is a member of our Founders Club!

What happens when a simple idea to connect with other moms becomes a national brand, secures major retail partnerships, and launches a new mission to help women entrepreneurs grow smarter? In this episode of Sharkpreneur, Seth Greene interviews Lindsay Pinchuk, Founder and CEO of Lindsay Pinchuk Marketing + Consulting. She shares how she turned a $500 investment into a seven-figure brand, partnered with major companies such as Target, Nordstrom, Huggies, and Unilever, and ultimately navigated the challenges of selling her company. She also discusses the power of partnerships, staying authentic while scaling, and how she now helps women small business owners build meaningful, sustainable businesses. Key Takeaways:→ Strategic local partnerships with retailers, experts, and community leaders can help companies quickly build trust.→ Maintaining trust with your audience means saying no to products, brands, and partnerships that don't align with your values. → How to turn brand interest into formal sponsorship through national partnerships with major brands. → Finding brand ambassadors in new cities lets you scale your business while keeping your brand personal and community-driven. → Simple marketing fundamentals still work for small businesses. Lindsay Pinchuk is an award-winning entrepreneur and one of fewer than 1% of female founders to lead her company through an acquisition. After nearly 25 years in marketing and sales, she left corporate America to found Bump Club and Beyond, bootstrapping it from $0 to seven figures for six consecutive years, turning a profit in year one, and building partnerships with brands like Target, Nordstrom, Huggies, ULTA, and more. She grew the community to 3M+ monthly users and led the company's acquisition in under a decade. Today, Lindsay supports women business owners (especially 40+) through Dear FoundHer…, a podcast-turned-movement with a Substack, community, mentorship, and events. She consults, teaches, and speaks on simple, cost-effective marketing using her SWEEP framework. Connect With Lindsay:Website: https://www.lindsaypinchuk.com/Instagram: https://www.instagram.com/lindsaypinchuk/Facebook: https://www.facebook.com/LindsayPinchuk/LinkedIn: https://www.linkedin.com/in/lindsaypinchuk/https://www.linkedin.com/company/lindsay-pinchuk-marketing-consulting/

Soccer is the world's game. It brings together billions of fans, transcends borders, and creates moments that live on for generations. And this year, in 2026, one of the biggest sporting events on the planet has come to Seattle. In this episode we're exploring the business behind this culturally unifying game—from the incredible impact that it has on the communities that it touches, to the enormous undertaking for our city to be hosting the World Cup. Pete sits down with the Seattle Sounders and Seattle Reign Football Club's Chief Revenue Officer, Courtney Carter, and Chief Marketing Officer, Ro Vega to discuss the evolution of professional soccer in Seattle, building passionate fan communities, and why the region has become one of the sport's greatest success stories in the US. After that we're joined by Peter Tomozawa, CEO of Seattle's World Cup Organizing Committee to better understand the scale, complexity, and opportunity that this massive sporting event brings to the Pacific Northwest. Thanks for tuning in to episode 112. We hope you enjoy it! Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to nordypodcast@nordstrom.com to be a part of the conversation! And, be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more.

AI will not fix a business that does not understand itself.In this episode, John sits down with Julie Averill, founder of Gold Thread and former CIO of lululemon, to talk about real transformation, AI adoption, technology leadership, and what companies need to understand before they rush into the next big platform shift. Julie also shares lessons from her time leading technology through major growth at lululemon, digital transformation at Nordstrom, and the early signals that told her when a system problem was really a culture problem.If you are leading sales, technology, enablement, or go-to-market strategy, this episode gives you a practical look at why AI has to serve the business, why trust still drives innovation, and why the companies that win will understand what makes them truly different before the market decides for them.Want to build the kind of team and operating model that can keep up with where business is heading next? Visit www.jbarrows.com and learn how you can Make It Happen.What You'll LearnWhy AI strategy needs to start with business strategy, not technology experimentsHow the dot-com shift mirrors what companies are experiencing with AI todayWhy AI is changing how customers discover, compare, and choose brandsWhat a 20-hour website outage revealed about culture, ownership, and escalationWhy innovation depends on trust, candor, and teams that can take risks togetherWhy AI reveals organizational dysfunction instead of magically fixing itWhy real transformation requires human intelligence, not just artificial intelligenceJulie Averill is the founder of Gold Thread and former Chief Information Officer of lululemon, where she led the technology transformation that helped scale the company from $2 billion to over $10 billion in revenue. Prior to lululemon, she led omni-channel and digital transformations at Nordstrom and REI. Today, she advises boards, CEOs, and founders at the intersection of AI capability and organizational readiness, and her book Chief Impact Officer comes out June 16.Connect with Julie Averill:Website: https://goldthreadllc.com/LinkedIn: https://www.linkedin.com/in/julieaverill/Instagram: https://www.instagram.com/julie_averill_/Grab Julie's new book Chief Impact Officer, out June 16 — connect with her on LinkedIn (linkedin.com/in/julieaverill) or visit goldthreadllc.comJohn Barrows is a sales trainer, speaker, and founder of JB Sales with over 25 years of experience in the industry. He has made hundreds of cold calls a week, led startups to acquisition, and trained high-performing teams at companies like Salesforce, LinkedIn, Amazon, and Okta. Through JB Sales, John focuses on practical sales execution—helping reps fill pipeline, close deals, and build trust with buyers in today's AI-driven sales environment.Connect with John Barrows:LinkedIn: https://www.linkedin.com/in/johnbarrows/ Instagram: https://www.instagram.com/johnmbarrows/TikTok: https://www.tiktok.com/@johnmbarrowsCheck out John's Membership: https://learn.jbarrows.com/pages/individual-packages?utm_source=youtube&utm_medium=social&utm_campaign=podcastJoin John's Newsletter: https://www.jbarrows.com/newsletter

One of the most asked questions a touring musician's wife receives is "HOW DO YOU DEAL WITH GROUPIES?" Well, Barb and Daniella have answered the most recent Dear Daniella all about their experiences with groupies!!! You asked, they gave you an HonestAF answer.Plus, Barbaranne shares her opinion on Ozzy's AI and AI across the music industry and of course, her all-new Barb's Bag of Tricks!Check out our Sephora Storefront, and shop all our favorite products and devices at: https://www.sephora.com/creators/honestafshowWe are also very excited about our Shop All HonestAF brand partners, including Amazon and Nordstrom at: https://linktr.ee/shophonestafBlack Dahlia CBD Botanicals | Enter HONESTAF at checkout for 20% off your entire order at https://blackdahlia.co/Makeup Eraser | Enter HONESTAF at checkout for 20% off your entire order at https://makeuperaser.com/These are affiliate links. If you click and make a purchase, we may earn a small commission at no extra cost to you. Happy Shopping! Follow us on social media at: Instagram: https://www.instagram.com/honestafshow/ TikTok: https://www.tiktok.com/@honestafshowofficial #menopause #skincare #relationships #music #groupies #groupi #podcast #fyp #sexualhealth #relationship #unboxing #makeup #newbeauty #subscriptionbox  Learn more about your ad choices. Visit megaphone.fm/adchoices

The squad is losing it over Kanye West's latest "VJO" behavior after he dropped a birthday music video featuring lingerie and a cow—and we're debating at what age you officially become a "Viejo."

Get your "Dear Daniella, what's your diet?" questions rolling in on the comments or DMs! We love to hear what you want to know. This gives us the opportunity to be HonestAF about what you're interested in. On this episode, Daniella and Barb reveal their diets! Plus, an all-new FlicsAF and Barbs Bag of Tricks (it's a spicy one), and Barb offers some great tips on using AI to answer your personal health questions!  Follow us on social media at: Instagram: https://www.instagram.com/honestafshow/TikTok: https://www.tiktok.com/@honestafshowofficialCheck out our Sephora Storefront, and shop all our favorite products and devices at: https://sephora.com/creators/honestafshowWe are also very excited about our Shop All HonestAF brand partners, including Amazon and Nordstrom at: https://linktr.ee/shophonestafBlack Dahlia CBD Botanicals | Enter HONESTAF at checkout for 20% off your entire order at https://blackdahlia.co/Makeup Eraser | Enter HONESTAF at checkout for 20% off your entire order at https://makeuperaser.com/These are affiliate links. If you click and make a purchase, we may earn a small commission at no extra cost to you.Happy Shopping!#menopause #skincare #whatieatinaday #diet #i #podcast #fyp #sexualhealth  Learn more about your ad choices. Visit megaphone.fm/adchoices

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode What happens when artificial intelligence meets world-class customer hospitality? In this episode of Remarkable Results Radio, host Carm Capriotto welcomes Mike DelaCruz, CEO of Overdryve Marketing, and Michelle Tansey, co-founder of Euro Clinic, for a forward-thinking discussion on how auto repair shops can use AI, data, and intentional customer experiences to build stronger businesses. From using AI as a strategic business assistant to creating a luxury-level customer journey that rivals brands like Ritz-Carlton and Nordstrom, Mike and Michelle share practical insights on what separates average shops from elite operations. They explain how predictive marketing, operational excellence, and deeply embedded core values can transform customer retention and long-term profitability. What You'll Learn How AI can serve as your shop's "big brain" to improve decision-making and uncover blind spots.How predictive marketing can forecast car count, identify customer churn, and improve campaign performance.The concept of the "NASA Shop" and what elite automotive operations do differently.How Euro Clinic creates unforgettable customer experiences through personalized hospitality.The importance of building systems and processes around your shop's core values.Why strong operations must come before marketing success.How small communication changes can dramatically improve customer trust and confidence.The role data plays in making better business decisions and reducing emotional guesswork. The future belongs to shops that combine technology with humanity. AI can provide unprecedented insight into customer behavior and business performance, but lasting success still comes from exceptional service, consistent operations, and a culture built around caring for people. The shops that embrace both innovation and hospitality will be the ones that stand out, retain customers, and thrive in the years ahead. Mike DelaCruz, CEO Overdryve Marketing Michelle Tansey, Euro Clinic, Santa Clara, CA. Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Thanks to our Partner, KUKUI Stop juggling multiple marketing tools. KUKUI's integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/ Thanks to our Partner, Pit Crew Loyalty You're probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/ Connect with the Podcast: Visit the Website:https://remarkableresults.biz/Subscribe on YouTube:https://www.youtube.com/carmcapriottoFollow on Facebook:https://www.facebook.com/RemarkableResultsRadioPodcast/Follow on LinkedIn:https://www.linkedin.com/in/carmcapriotto/Follow on Instagram:https://www.instagram.com/remarkableresultsradiopodcast/Join Our Virtual Toastmasters Club:https://remarkableresults.biz/toastmastersJoin Our Private Facebook Community:https://www.facebook.com/groups/1734687266778976Join our Insider List:https://remarkableresults.biz/insiderAll books mentioned on our podcasts:https://remarkableresults.biz/booksOur Classroom page for personal or team learning:https://remarkableresults.biz/classroomBuy Me a Coffee:https://www.buymeacoffee.com/carmSpecial episode collections:https://remarkableresults.biz/collections The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcastwith Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story...

Faith Kates' exit from Next Management became another example of the Epstein files turning old relationships into present-day professional consequences. Kates, the co-founder of Next, had long been known as a major figure in the modeling world, but newly released Epstein materials and follow-up reporting painted her relationship with him as far deeper than a passing association. The files showed years of warm, personal communication, business discussions, apparent advice from Epstein, and troubling exchanges involving models or aspiring models even after his 2008 conviction. Kates stepped down from Next in late 2025, officially citing personal reasons and charity work, but the timing and the later revelations made that explanation look incomplete at best. Once the emails and references became public, Next moved to distance itself from her, saying her Epstein relationship was unknown to current management and that the company was working to end all legal ties with her. In practical terms, the Epstein revelations turned Kates from a powerful agency founder into a liability.The Brunel side of the story shows how deeply Epstein's orbit overlapped with the mainstream fashion and retail ecosystem before Epstein's second arrest in 2019. Jean-Luc Brunel's MC2 Model Management, which had Epstein ties and was later scrutinized over allegations that it helped supply young women into Epstein's world, was not operating in some obscure corner of the industry. Reporting linked MC2 to major retailers and brands including Victoria's Secret, Nordstrom, Macy's, Saks Fifth Avenue, Neiman Marcus, JCPenney, Kohl's, Target, Sears, and Belk. Some companies later minimized the relationship or said the work was limited, but the larger point is brutal: Brunel's agency had enough legitimacy to operate inside the commercial bloodstream of American retail while Epstein's history was already publicly known. That is what makes the modeling-agency angle so disturbing—not just the individual allegations, but the way a loosely regulated industry, powerful retailers, wealthy men, scouts, agencies, visas, housing, and access all overlapped in a system where vulnerable young women could be treated like inventory long before the public reckoning finally arrived.to contact me:bobbycapucci@protonmail.comBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-epstein-chronicles--5003294/support.

Rated #1 for the past three years on Forbes annual list of companies with the “Best Customer Service” – a list formed by surveying 158,000 customers over a period of 12 months – The UPS Store has consistently proven an authentic and thoughtful commitment to the improvement of all things most valuable to their customers. And, as you know by listening to the Nordy Pod, improving Customer Service is the top priority for Nordstrom. So, in an attempt to further that pursuit, we felt strongly that Sarah Casalan, President of UPS Stores – a leader who has established and maintained a level of customer service that is considered to be "the best" across all industries – would have more than a few nuggets of wisdom to aid us in our journey. As presumed, insights were gained, and notes were taken. Sarah herself actually has an impressive background in retail, and coincidentally shares a handful of mutual acquaintances with Pete. But the gap between her past and her current role in the world of shipping, printing, and supply chain is not as vast as you might think. In her own words, “we get to serve a profoundly human population in any way”. In their conversation, Pete and Sarah talk about the incredible importance of simplifying your business, innovating from within, and meeting the customer on their terms. Selling clothes or delivering packages, the path to success looks the same: It's all about making customers feel good. Thanks for tuning in to episode 111. We hope you enjoy it! Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to nordypodcast@nordstrom.com to be a part of the conversation! And, be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more.

HonestAF Show Ep. 294 | The Travel Tales Daniella embarks on another global work adventure and Barb helps to prepare her son for a life milestone in Southern California. Plus another FlicsAF and Barb's bag of tricks! Don't forget to follow us on social media and follow our channel to stay notified on our HonestAF conversions, advice, and product reviews!  Follow us on social media at:Instagram: @HonestAFShowTikTok: @honestafshowofficialCheck out our Sephora Storefront, and shop all our favorite products and devices at: https://sephora.com/creators/honestafshowWe are also very excited about our Shop All HonestAF brand partners, including Amazon and Nordstrom at: https://linktr.ee/shophonestafBlack Dahlia CBD Botanicals | Enter HONESTAF at checkout for 20% off your entire order at https://blackdahlia.co/Makeup Eraser | Enter HONESTAF at checkout for 20% off your entire order at https://makeuperaser.com/These are affiliate links. If you click and make a purchase, we may earn a small commission at no extra cost to you.Happy Shopping! Learn more about your ad choices. Visit megaphone.fm/adchoices

In a first for That's Not What Mom Said, Amy and Tim welcome Dr. Angela Casey, a double-board certified Dermatologist and her husband, and girl-dad of three daughters, Michael Casey to the podcast. Dr. Angela and Michael share some of their experiences in creating Bright Girl (www.brightgirl.com).From their website: Bright Girl was created to ensure that every girl can get a smart start with quality skin care. As the mother of three daughters, Dr. Casey is passionate about educating and providing girls a daily routine for a lifetime of healthy, glowing skin.The discuss includes what basic skin care should include and how it doesn't have to be complicated, that consistency is key to taking care of your skin and how often should someone see their dermatologist. Michael nails it stating that "Self care is health care" and Angela affirms the adage that "an ounce of prevention is worth a pound of cure!"Located in Ohio, the question arises, is Ohio a part of the Midwest? Of course there is one question that we asked that may have settled it directly! If you have any questions or comments please email us at Thatsnotwhatmomsaid@gmail.com. Thank you for your support and helping us to continue the growth of our podcast, we truly appreciate it!!!!Along with the Bright Girl website (link above), Bright Girl products can be found on Amazon, at Nordstroms, Macy's and Beauty Space.

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.The La Perla LessonWhat does a $750 bra have to do with pricing a cleaning business?More than you think.In this episode of Cleaning Business Life, Shannon shares the unforgettable moment she learned one of the biggest lessons about value, pricing, and scarcity thinking while working at Nordstrom selling La Perla luxury lingerie.At first, the pricing felt unbelievable.Who would spend that much on a bra?Then a vendor said one sentence that completely changed the way she viewed business forever:“Let them decide.”This episode dives into:emotional pricingscarcity conditioningunderchargingpremium buyersconfidence in salesperceived valueand why so many business owners unknowingly sabotage their own pricingBecause people are not always buying the cheapest option.They are buying certainty, trust, professionalism, reliability, and peace of mind.And sometimes the biggest thing holding your business back isn't the market —it's your relationship with money and value.Chaos is expensive. Support the showThanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

In this episode, Dr. Corey Malnikof discusses:  Scaling from one clinic to 24 locations  Building a patient-focused clinic culture  Marketing strategies that work for doctors  AI, SEO, and social media marketing  Advice for growing a successful practice    Key Takeaways:    “Marketing works best when it comes from authenticity. If you truly love helping people, then marketing simply becomes sharing that passion with your community.” – Dr. Corey Malnikof    “Scaling a practice requires systems, leadership, and the willingness to step into uncertainty before growth happens.” – Dr. Corey Melnikov    “Doctors don't always need bigger budgets to grow. Many of the best patient acquisition strategies are free and relationship-driven.” – Dr. Corey Malnikof Connect with Corey Malnikof Email: drcorey@palmercare.com Business: palmercaregroup.com Twitter: @palmercaregroup @coreymalnikof Connect with Barbara Hales:   Twitter: @DrBarbaraHales Facebook: facebook.com/theMedicalStrategist Business Website: TheMedicalStrategist.com Email: info@TheMedicalStrategist.com  YouTube:@barbarahales LinkedIn: https://www.LinkedIn.com/in/barbarahalesBooks: Content Copy Made Easy 14 Tactics to Triple Sales Power to the Patient: The Medical Strategist TRANSCRIPTION (241) Building a Patient-Focused Chiropractic Brand    Dr. Barbara Hales:  “Welcome to another episode of Marketing Tips for Doctors. I’m your host, Dr. Barbara Hales. Today, you’re in for a rare treat. We have Dr. Corey Malnikov here with us. He is the CEO of Palmer Care Group, a healthcare organization operating 24 chiropractic clinics across the whole United States. He is an entrepreneur, speaker, and leader known for building high performing teams, scalable systems, and world class patient experiences. Today we’re going to dive into what actually works when it comes to marketing for doctors, how to attract the right patients, grow your practice, and build something that truly scales. Welcome to the show.”    Dr. Corey Melnikov:  “Thank you for the introduction. Always fun to hear all of that in 111 share. Thank you.”    Dr. Barbara Hales:  “When you first started out, did you see patients at that time?”    Dr. Corey Melnikov:  “Yeah, no, I was a.. I’ve been in practice for 21 years. I saw patients probably up to about seven or eight years ago, I had about 10 clinics at the time, and so I was a full-time guy. I loved seeing patients that they literally had to kind of rip it out of my hands for me to stop, but I kept cutting back. I kept.. I went from full-time to Monday, Wednesdays, and then just Mondays, and then I think I got to the point where I had a patient laying down, I was listening to what my doctors were saying, I was listening to the front desk, I was thinking about the other clinics, and I just felt bad for not being there 100% for the patients, and so, yeah, it’s been probably seven eight years, and I’ve been running the clinics instead of in it, but is there a long time?”    Dr. Barbara Hales:  “What made your practice unique in compared to other chiropractic offices around? Did you have multiple streams of income? Where were there additional services that others didn’t provide? Were there products that you felt your patients could use? Like, what is it that made you different,”    Dr. Corey Melnikov:  “yeah. And I will say, you know, with 24 clinics, you know, when doctors are into different things, we do have all sorts of different techniques and instruments and things that we use on patients, but really, what makes us different is I always tried to create this atmosphere, you know, I was a big Starbucks junkie in the beginning, you know, and I was trying to open a practice, and you know, I thought I’d graduate, put a shingle up, you know, the Red Sea would part, patients would line up, I’d take care of them, and the reality, like most, most entrepreneurs find out, is you open up, and then you know nothing. So I studied a lot, I studied Amazon, I studied Nordstrom, I studied the Ritz, I studied Disney, and I studied Starbucks, and Starbucks talked about how Starbucks was meant to be the third home, right? You had home, you had work, and then Starbucks,”    Dr. Barbara Hales:  “but no, I thought no drive-through, right?”    Dr. Corey Melnikov:  “Right, exactly, no drive-thru, but I thought, you know, a chiropractic clinic, a wellness clinic, should be the third home, not Starbucks. And so I kind of wanted to create this atmosphere, and I was always really big into personal and professional development for my doctors, for my staff, and even for my patients. So we tried to build a place, and we always talked about when patients come into our place, if their anxiety is high, we’re going to lower their anxiety to peace, and if their energy is low, we’re going to bring their energy up. And so for us, it was all about the experience, the second you walked through the door, the way you were greeted, the way you were treated, the way your case was managed, and how we kind of had an impact on every aspect of your life, emotional, physical, chemical, and treatment. And so that was the goal, and for me, that’s what’s made us different. It’s just the culture and the place we created,”    Scaling From One Clinic to 24 Locations    Dr. Barbara Hales:  “that’s wonderful. Now, before you had your first offshoot, you must have been a little bit nervous about doing that. Would opening up another location divide my patients, or would I succeed? You know, walk me through that, and how, and how you did succeed.”    Dr. Corey Melnikov:  “Yeah, I had no intentions of having 24 clinics. I had every intention of opening one clinic and trying to make it as successful as humanly possible, being a big part of the community and making that who I was. The reality was I opened a clinic, didn’t know what I was doing, figured out what I was doing, and then very fast grew it. I had been renting a room while I was waiting for my clinic to get built with from another chiropractor, and when he kind of saw how fast I built it, he said, “You know, my friend is selling a practice, I’ll go buy it, I just need you, you can be 5050 partners, no money, and you just fix it, and so that second clinic. Was just kind of like I couldn’t do anything else in my current clinic. My wife was about to join me, so we couldn’t, we couldn’t fit any more patients there. So the second clinic was like literally completely unpredicted, but man, it was fun. You know, I got to drive down, I was about 45 minutes away, go to this clinic that was, you know, pretty much failing, and then take it from where it was and grow it up, and so, yes, it was scary, but I’ll tell you, the scarier step wasn’t that second one, because the first one was successful, the second one was just fixing, but I went from two clinics to four clinics in a blink, and the scary part of that was, you know, I had no money, and then I started to make a little bit of money. Then we got the second clinic, and then I started to make a little bit more money, and I got four clinics, and I have negative money. So that was where I learned about the scariness of expansion. You know, when you, when you want to expand and you want to scale, you just, you have to be willing to step into this world of fear, where you’re going to take a few steps backwards before you step forwards, and that’s kind of been not to go off subject, but that’s been the whole thing, right? I went from money to no money, and then from four clinics to 10 clinics, where I went way backwards, and then got caught up, and then from 10 clinics to 20 clinics, and every time we make a massive growth, now I have to expect that fear and expect that, and just be willing to make that jump and be prepared.”    Dr. Barbara Hales:  “What’s really interesting is, I think many people hearing your story would think, well, by the time you got to the second or third one, you had, you had it down, and it was just going to be gravy after that.”    Dr. Corey Melnikov:  “Yeah, yeah. No, you know, it changes, you know. Five clinics is you right? I can see patients full time and still have my fingers on everything, but it’s not me anymore, right? There has to be a C suite. There has to be an infrastructure that I built and pay for for people to run our systems and run our marketing and run our HR and to run our everything, so with every clinic you add, you are limiting your ability to accomplish the job that you would normally do, and now you have to replace yourself with somebody who is paid and trained by you, so it’s a learning curve, because none of us, you know, on this podcast, I think your listeners, the doctors, none of us are trained entrepreneurs, trained businessmen, trained business women, we just have to learn as we go and study as hard as we can, and all of it’s a learning curve, but it’s a fun ride if you take”    Dr. Barbara Hales:  “it, when you started realizing that other people would be taking over the roles that you once were actively doing. Did you feel bad about it, or were you just so excited that it didn’t matter?”    Dr. Corey Melnikov:  “No, no, you know, you don’t want to let go of those. You grip them, death grip those. Not only do you not want to give them up, but then you know you have to learn very quickly that you can’t micromanage, right? So, like, I’m going to allow you to do second interviews and decide if this person has the ability to do the job, and I have to be able to, like, not give my approval on every employee that gets hired, and that is a very difficult thing to do, so no, every step along the way, every time you hand something off, you know, yes, you watch it a bit in the beginning, but you have to have the ability to not watch it if you want to grow, and that’s very difficult.”    Marketing Strategies That Actually Work for Doctors    Dr. Barbara Hales:  “So, what would you say to them about that?”    Dr. Corey Melnikov:  “Yeah, so there’s so much, it’s never ending. I mean, you know this with all the people that are on this podcast, there’s just so much great stuff out there, but it really, for me, becomes very dependent on geography, because digital marketing is absolutely amazing, and it is so deep now. I mean, yes, you can do Instagram posts, Facebook posts, LinkedIn posts, Twitter posts, YouTube posts, there’s Google post, there’s Google ads, and all that stuff works amazingly. You’ve got to learn all of that and use all of that, but there’s some geographies, like I have some geographies in Texas, that are, have such a congested digital footprint, like so many people in that congestion, that the ROI and the responses for that, you know there’s no way I could scale clinics there if that was what we did, so like in Northern Virginia, I’ll spend a lot of money on Google Local and Google Ads, and on boosts on some of our social media, so that would become very well known in the, in the neighborhoods, versus you know, in Texas, what works very well is being out in the community, meeting all the professionals that I can refer to, and that can refer to me, that are doing health screenings at different health fairs, that are doing lunch and learns in different companies, and so we use all kinds of tactics. Now, do I also do some digital marketing in Texas? Of course, but I don’t spend a lot, and do I also do all the other things in Northern Virginia? Yes, but I don’t push it a lot, you know. You’ve got to figure out what’s working. I think you know when I talk to people on the phone and they’re trying to get their marketing to work. I think part of the problem is they’ve got 15 different things going, and then these don’t work, so they try this and this doesn’t work, so they try this. You know, you got to focus in, and if, if, if somebody else can get this marketing to work in your area, so can you. So, instead of quitting it, dive into it, you know, learn why, why it’s not working, what you can do to make it work.”    Dr. Barbara Hales:  “Absolutely, and you know people are, so you know, scrambling for AI in their practice, without realizing that some of the old school techniques really work the best, and that it’s not something that they should forget about. People, after all, want to have a relationship with you, they want to actually see you, talk to you and hear what your views are, so you know, getting out there and introducing yourselves to people, both you know, prospective patients, but also to physicians in the area that can refer to you.”    Dr. Corey Melnikov:  “Yeah, doctors and professional referrals. I mean, we talked to this about our doctors all the time, if the only thing you did was have two lunches a week with referral partners, and you did that every week, you’d have 104 lunches a month, and if 10% of those people like you, that’d be 10 people sending you patients every month. So there’s professional referrals, is one of the most amazing things. I will say old school is kind of funny, because we just started doing some postcards again. Now that’s from like a decade ago. I’m going to tell you, the response, the response in some of our areas on like these postcards is insane. So, there is some old school stuff.”    AI, Social Media, and Modern Healthcare Marketing    Dr. Corey Melnikov:  “And AI, I right now, by the way, also, I mean, I know everybody wants to dive into it, and I think they should. AI, right now, is the wild wild west, because there’s nobody knows for sure, but we do know that feeding it, and doing, you know, AI, oh, doing, doing the search engine optimization, which is now for AI, is absolutely amazing. I think if I can give one piece of advice on something like AI, and even, you know, social media marketing, and things like that, I think that doctors, because we were, we want to be doctors, and that we don’t want to be the professional marketer. Too many times, doctors will go out and find this is the best company to do AI marketing for me. This is the best company to do lead generation for me, and they like hand it off and forget it. So, the one thing I would say is you’ve got to learn it right, and it’s not that hard. You can jump on YouTube and say, you know, put in a video, teach me how to do AI SEO, you can go into Chat GPT and just say, “Tell me the top 100 things I need to know. You really have to learn how to do it. So, I always like lead generation AI. I learn how to do it to the point that I’m dangerous enough that I could do it, and then I don’t. And then I hire a company, because then I can watch what they’re doing, and I can make pivots, and I can give suggestions, and I don’t just take the results for what they are. So, so get into AI marketing, get into all this stuff, but for the love of God, know what you’re doing first.”    Dr. Barbara Hales:  “Absolutely. How actively involved are you in creating videos for your patients on the sites”    Dr. Corey Melnikov:  “I I’m actively involved in, and by that I mean like maybe twice a month I get with our social media people, and they shoot videos with me, so that’s about as active as I am. And then they do all the editing and posting and everything for group, which is kind of the umbrella. The individual clinics is me giving them what I want them to record and do right, and then I have a separate crew that then edits and posts those, but at the end of the day I’m really just looking at how many posts are we doing, when are they going up, what are the statistics, what are the results. So I’m all KPI driven.”    Advice for Doctors Growing Their Practice    Dr. Barbara Hales:  “That’s great, so what advice would you give to our, you know, physicians and chiropractors that are listening today? You know, like two pieces of advice that they could implement right away.”    Dr. Corey Melnikov:  “Yeah, well, number one, you know, when I talk to chiropractors and they’re like, I don’t have enough new patients, or I talked to functional medicine, I talked to any of these guys, and I don’t have enough new patients, right. And then it’s, I don’t have the budget for it, because there’s, there’s so much stuff that’s free. You can right now shoot videos and post it on six different platforms. You can right now go stop by an office and drop your cards and meet a professional. You can right now go bring bagels and coffee to a bank before they open. Introduce yourself and tell them about your clinic. There’s so many free things you can do right now. If you don’t have enough new patients, it is just because you are not trying hard enough. It exists. You just have to do it, and no one can make you do it. But you could post 50 posts on social media right now, if you wanted to, right, and talk about who you are, you know, talk about what you do, and your community will absolutely love it. And then, you know, the only other thing I would tell you is, you know, have a goal, like, okay, I don’t have enough new patients for the love, like, what is enough new patients, and why did you pick that number, like, and if that’s your number, give me the action steps of how you’re going to get it. So, there’s a million ways to get new patients, right? If you, if you’re stuck and your brain is like, I can’t come up with one, then go on Chat GPT, Chat GPT, and say, give me 25 ways to get new patients right now that cost me nothing, and then you can do it, but work towards a goal, right? Say, I want 27 new patients this month, and here’s the action steps I’m going to do. You do those two things. I just don’t know how you can’t have enough new patients.”    Dr. Barbara Hales:  “Do you have a program yet on how to instruct physicians to follow in your footsteps?”    Dr. Corey Melnikov:  “Yeah, that’s good question. No, right. So we have all the programs for all of our doctors and CAS, you know. For me, right now, it’s just that there’s so many people that reach out about what we’re doing. My thought process was, let me just give it out for free, let me answer any questions. There’s really nothing for me to gain from this, except for, hey, doctors are helping a whole lot of people. I want you to help a lot of people. I want you to do more, and if I can be of any help for you to do that, then do it. Use me.”    Dr. Barbara Hales:  “That’s wonderful. So, what else would you like to tell our listening audience that maybe I haven’t touched upon lately, you know? Yet,”    Dr. Corey Melnikov:  “Well, you know, your podcast is marketing. You know, the only, the only other thing I’ll say about. Marketing is this. I’ve always looked at marketing is, you know, if you love what you do, if you absolutely love what you do, then marketing is just your extension of your love for what you do out into the community. And how many different ways can you come up with doing that? And if that’s what you’re doing, if the only thing you’re really doing is sharing what you love with the community, because you know it will make an impact. Then all of the negative things that we think of when it comes to marketing, the sales process, the I don’t want to do this, I don’t want to do that, all that goes away because the second you are locked in to all I want to do is help, then that’s all you’re ever doing, you’re just offering your value, and because it’s coming from such an authentic place, it works. It just works, you know. I used to go out to health screenings, and my goal was I wanted to meet one person that I could show them an alternative to maybe a surgery they were doing, and because the only thing I was doing, they were sitting there talking to people about health and wellness. I ended up with all these new patients. It just has to be authentic. You just have to figure out why this means so much to you, and then all you have to do is share that, and that’s all marketing is. It’s just you sharing who you are with the world.”    Dr. Barbara Hales    “That is wonderful advice. And with that, I would like to thank you for coming here. And listeners, this is, you know, a great guy, as you have seen and heard, and his company is called Palmer Care Group, and you can reach out to him at Palmer Care group.com We’ll also have that in the show notes, in case you don’t know how to spell it, or you probably forget it, as I have said it, but you know this guy has some great moves, and you need to see what he’s done and follow along. If you do that, you’re sure you’re sure there’ll be bumps, but you know what, you’re sure to meet with success. So, thank you so much for being on the show today with us, Corey”    Dr. Corey Melnikov    “Thanks for having me.”    Dr. Barbara Hales  22:10    “This has been another episode of Marketing Tips with the Doctors, with your host Dr. Barbara Hales and Dr. Corey Malnikof. Till next time,” The post Scaling the Patient Experience first appeared on The Medical Strategist.

Julie Colombino-Billingham In the wake of Haiti's 2010 earthquake Julie left behind everything she knew to answer an impossible call.  What she found was heartbreak and a new beginning.  Her book From Loss to Legacy, tells the remarkable true story of how compassion, courage, and creativity built a fashion brand from the rubble, proving that hope and dignity can outlast disaster. She is the founder of Deux Mains, a fair trade fashion company in Haiti creating sustainable jobs and lasting impact.  Julie is a humanitarian entrepreneurand her company, Deux Mains haspartnered with Nordstrom, the United Nations, and Eileen Fisher. A former aid worker, she is recognized internationally for her innovative leadership and holds an MBA from Rollins Crummer Graduate School of Business. 100% of the Profits from her book are being donated to REBUILD Globally, a non-profit organization she founded to provide programs for fighting poverty in Haiti.  

As we work on some new episodes for you, please enjoy this past interview with Alex Faherty, CEO and Co-founder of the awesome family-owned clothing company, Faherty Brand.Summary: Alex and Mike Faherty built a clothing brand inspired by their origins as surfer kids on the Jersey shore, and their later years living in Manhattan. And even as the company has grown, they've always tried to stay true to that original vision, and the values that have made them a beloved brand for so many. Alex Faherty is the co-founder and CEO of Faherty Brand, a family-owned lifestyle apparel company. Since its founding in 2013, he and his twin-brother have built a nine-figure omnichannel business, with nearly 80 stores, a large e-commerce presence, and a robust wholesale business with partners like Nordstrom, Bloomingdale's, and numerous specialty stores across the country. Alex joins us to discuss the origins of Faherty, their plans for international expansion, and how they plan on growing while remaining authentic to who they are. Highlights:Faherty origins (1:46)Alex's PE Background (5:06)What is Faherty Brand? (7:21)Faherty Customers (8:51)Fashion Innovation (10:16)Embracing Wholesale (12:06)Faherty's Retail Strategy (14:01)Authenticity (16:35)Sustainability (18:34)Technology and AI (20:49)New Product Offerings (22:23)Competitive Landscape (24:58)10-year Vision for Faherty (26:34)Links:Alex Faherty LinkedInFaherty Brand LinkedInFaherty Brand WebsiteICR LinkedInICR TwitterICR Website Feedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, joe@lowerstreet.co

In this episode of The Retail Pilot, Ken sits down with Pete Nordstrom – Co-CEO of the 125-year-old fashion retailer – to unpack the eight-year journey to go private, the strategic partnership with Liverpool that made it possible, and what's actually changed since May 2025. They explore why the Saks-Neiman Marcus merger created an opening Nordstrom is now seizing, how the Rack is scaling toward 25+ new stores a year, and where AI is genuinely moving the needle. Pete is candid about the failed 2017 take-private attempt, the Canada expansion that became his generation's "biggest black eye," and why no department store has ever successfully exported its model abroad. This is a conversation about staying relevant across generations, competing with Amazon and Walmart, and the unglamorous discipline of just trying to be the best Nordstrom you can be.In this episode you'll learn:Why Nordstrom went private in May 2025, and why the 2017 attempt failedHow the Liverpool partnership came together: 51% Nordstrom family, 49% Liverpool, zero pressure to merge or exitThe real downsides of being a public company: morale, distraction, governance overhead, and a stock price tied to a struggling sector narrativeWhat's actually changed day-to-day since going private and the one thing Pete misses about public-company rigorWhy Pete sees the Saks-Neiman's merger as a once-in-a-generation opportunity for Nordstrom to capture market shareHow Nordstrom is winning brand partnerships, top talent (like Yumi Shin from Bergdorf Goodman), and customers from struggling competitorsThe Rack expansion strategy: 25 stores this year, with capacity to potentially open 50 annuallyWhy Nordstrom Rack competes more with Macy's than with TJ Maxx—and what that means for store growthThe competitive reality of Amazon and Walmart in beauty, marketplace, and replenishment, and why Nordstrom can't get left behindWhy Nordstrom's marketplace (launched 18 months ago) is one of the company's biggest untapped growth leversThe Canada lesson: Why no department store has ever succeeded outside its home country – and what Pete learned from tryingWhat Pete hopes will be true at Nordstrom's 150th anniversary – and why agility matters more than any specific planDon't forget to subscribe to The Retail Pilot podcast for more conversations with retail industry leaders and visionaries shaping the future of commerce.If you missed our last episode, where Mickey Drexler tells all on how he operates with startup intimacy and five decades of wisdom, be sure to tune in.Connect with Ken:-Follow Ken Pilot Ventures on LinkedIn, Instagram, and YouTube. Hosted on Ausha. See ausha.co/privacy-policy for more information.

What really is the role of a leader at Nordstrom? What are the inherent qualities of a good manager who promotes a healthy work environment, and ultimately builds a better business? Well, it's not about having all the answers, and it's not about bossing people around. You've heard us mention before on the podcast the concept of the inverted pyramid. We didn't invent the idea, but it's something that the third generation of Nordstroms adopted, and something that we swear by to this day. At Nordstrom, we believe that the most important people in our company are the ones that interact with customers every single day, and we expect our leaders to support them, remove obstacles in their way, and to empower and enable them to be accountable for great results. We encourage managers to lift people up, to bring their best authentic self to work every day, to sell more, to treat customers great, and to take advantage of the opportunities that are inherent in our business. For Part 6 of our 125th Anniversary series, we're exploring the management philosophy that's built our company, brick by brick – from Department Managers to Store Managers, Regional Managers to executive team members – mentors, and service gurus that share hard-earned lessons gleaned from years of experience in stock rooms, sales-floors, and beyond. None of it is too complicated, but it all culminates in a place where we can develop people to help make the business better – and that starts with valuing them, trusting them, enabling them, and allowing them to make an impact. Thanks for tuning in to episode 110. We hope you enjoy it! Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to nordypodcast@nordstrom.com to be a part of the conversation! And, be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more.

Pete Nordstrom, Co-CEO of Nordstrom joins Rachel for a deep dive into the business behind one of Seattle's most iconic brands. They cover what it really takes to run a fourth-generation family business, the inside story of Nordstrom's long road to going private, and the future of retail. Pete also gets candid about the state of downtown Seattle retail, what Nordstrom is doing to stay invested in the city, and why the Rack's growth strategy is far from cannibalizing the flagship.About guest Pete Nordstrom - Co-CEO, Nordstrom:Pete Nordstrom is a fourth-generation member of the Nordstrom family and co-CEO of Nordstrom, one of the leading fashion retailers in the United States. He began working at the company as a teenager and rose through the ranks in merchandising, store operations, and executive leadership. Known for his customer-focused approach and deep knowledge of retail and fashion, Nordstrom has helped guide the company's evolution across both physical stores and digital commerce. He is also active in philanthropy and community initiatives in the Seattle area.About host Rachel Horgan:Rachel is an independent event producer, emcee and entrepreneur. She worked for the Business Journal as their Director of Events interviewing business leaders on stage before launching the weekly podcast. She earned her communication degree from the University of San Diego.Contact:Email: info@theweeklyseattle.comInstagram: @theweeklyseattleWebsite: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.theweeklyseattle.com

The Remarkable Retail Podcast hits a major milestone with its 300th episode—and Steve Dennis and Michael LeBlanc mark the occasion with a conversation they've been looking forward to: a rare, candid sit-down with Pete Nordstrom, one of the most respected executives in modern retail. As Nordstrom celebrates its 125th anniversary, Pete offers an inside look at what has allowed the business to survive—and by most measures, lead—through dramatic shifts in consumer behavior, technology disruption, and industry consolidation. He traces his own journey from working the stockroom as a teenager to running one of North America's most iconic retailers, and reflects on the culture, customer obsession, and early omnichannel bets that continue to define the company. The conversation covers the future of department stores, the role of physical retail, Nordstrom Rack's continued expansion, the evolution of luxury partnerships, and hard-won lessons from the Canadian market. Before the interview, Steve and Michael dig into the week's biggest retail and macroeconomic stories. Rising oil prices, stubborn inflation, weakening consumer confidence, and shifting savings rates all raise questions about the health of the North American consumer—and what it means for retailers heading into the back half of the year. From there, the duo breaks down Amazon's latest earnings, where cloud, advertising, grocery, and AI-powered shopping tools continue to drive outsized growth. They examine early signs of operational momentum at Starbucks and debate whether Wayfair can convert market-share gains into something that actually looks like sustainable profitability. In the back half, Steve and Michael turn to TikTok Shops' explosive growth, the rising momentum of European resale platform Vinted, and the evolving economics of hybrid retail modell, including Bed Bath & Beyond's latest attempt at reinvention. Closing out the show, both hosts share what's on their radar: U.S. consumer savings trends, retail spending pressure, and the looming review of the North American trade agreement and what it could mean for retailers, brands, and cross-border commerce. Join us at the CommerceNext Growth Show in New York June 23rd and 24th with this exclusive discount code for 10% off general admission tickets and FREE retail tickets: Your code is "REMARKABLE" . See you in the Big Apple! About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling author of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is a senior retail advisor, keynote speaker and media entrepreneur. Michael has delivered keynotes, hosted fire-side discussions hosted senior retail executive on-stage in 1:1 interviews worldwide. Michael produces and hosts a network of leading retail trade podcasts, including The Remarkable Retail Podcast, The Voice of Retail The Food Professor, The FEED powered by Loblaw and the Global eCommerce Leaders podcast. He has been recognized by the NRF as a global Top Retail Voice for 2025 and 2025 and continues to be a ReThink Retail Top Retail Expert for the fifth year in a row.

We never really tire of telling stories of satisfied Nordstrom customers. And if you've listened to the podcast for any amount of time, you'll know this to be true. You've also likely heard either Pete, or any number of our incredible people profess, with unwavering certainty, that improving customer service is the key ingredient to our long-term success. Now, we don't always get it right – and we hope that we've made that abundantly clear — but when we do, when we learn about someone in our company who's completely laser-focused on customer satisfaction and exhibits the characteristics that bring that to life, you can bet we're going to light that billboard up internally for all of our people to see. So, as we continue this year's celebration of Nordstrom's 125th Anniversary, for Part 5 in our series, we've put together a highlight reel of service stories directly from our people, past and present, who've woven their own thread into the tapestry that is our service reputation. If anyone listening is curious about what makes for a satisfied customer, don't reach for the handbook, because there isn't one. At Nordstrom, we let the stories speak for themselves. Thanks for tuning in to episode 109. We hope you enjoy it! Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to nordypodcast@nordstrom.com to be a part of the conversation! And, be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more.

SUMMARY In this engaging conversation, Jeremy Lesniak chats with Master Jesse Bernal and explores the evolution of martial arts, the challenges of product development in the industry, and the transition from IT to full-time martial arts. They discuss personal experiences with martial arts gear, the importance of community, and the joy of teaching martial arts. Master Bernal shares his journey of opening a karate school and the impact of 2020 on his business, highlighting the balance between passion and entrepreneurship. In this conversation, Master Bernal shares his journey from working in IT at Nordstrom to pursuing entrepreneurship in martial arts. He discusses the importance of support from family, the rebellious nature of entrepreneurs, and the intersection of martial arts and technology. The conversation also delves into the impact of AI on marketing and employment, emphasizing the need for martial artists to embrace change and understand AI's role in their field. He concludes by highlighting the realities of entrepreneurship, including the challenges and the importance of staying focused on one's purpose. TAKEAWAYS Quality martial arts gear can last for years without degrading. Product development in martial arts requires good communication with manufacturers. Transitioning from a stable IT career to martial arts can be challenging but rewarding. The importance of community in martial arts is paramount. Opening a martial arts school can be a fulfilling venture. Finding the right gear for different martial arts styles is essential. Passion for martial arts can lead to a successful business. Support from family is crucial for entrepreneurs. Successful entrepreneurs find ways to execute their dreams. Martial arts and technology attract similar mindsets. Balancing innovation with stability is key in business. AI is transforming marketing strategies. Self-defense training often seeks to build confidence. Understanding AI is essential for future success. Entrepreneurship involves facing tedious and frustrating tasks. Staying focused on purpose helps navigate challenges. To connect with Master Bernal: https://coloradomartialartsacademy.com/ jesse@aurorakarate.com

Tim Conway Jr Show Hour 3 (4.30)

Nick Stenson: Cancer, Clarity, and What It Really Takes to Build a BrandHe left one of the most powerful jobs in the beauty industry to bet everything on himself. Then he got cancer. This is that story.Recorded live at ABS Chicago with co-host Geno Chapman, Corey sits down with Nick Stenson, celebrity hairdresser and founder of Nick Stenson Beauty, for a conversation that earns every minute of your time. Nick has been a creative director at Matrix, rose to Senior Vice President of Salon Services and Store Operations at Ulta Beauty, and spent seven years quietly building his own hair care line before leaving corporate life entirely. Months after walking away, he was diagnosed with Stage 3 Hodgkin Lymphoma. This episode covers all of it.Seven Years to a BottleNick started developing his product line before he even accepted the job at Ulta. The brand, built around a three-step philosophy covering what you do in the shower, out of the shower, and before you walk out the door, currently sits at 12 SKUs. Every product was designed to be a hero. Nick spent 19 formulations on his hairspray alone. His goal from the start was to create a brand complete enough that he'd never need another one. The line is now available in Ulta, Nordstrom, Macy's, and Amazon, with more retail partnerships coming. He put his name on the bottle because he wanted his reputation attached to everything inside it.Building a Brand in the WildNick breaks down what marketing a hair brand actually looks like from the inside. TikTok rewards hooks and speed. Instagram builds community and brand culture over time. Google runs differently from both. He's learned that most founders pull the plug on a marketing channel too early, before the algorithm has had enough time to respond. Six months is the minimum before you can evaluate whether a platform is working. Each retailer also operates in its own ecosystem, and breaking through to their consumer requires its own strategy layered on top of your own.The DiagnosisNick had been in pain across his chest and back for months. Chiropractors, x-rays, adjustments three times a week, up to 20 Advil a day. He wrote it off as a workout injury. The fatigue he attributed to stress. Then a lump appeared on his collarbone and a doctor friend spotted it at a weekend trip. Four weeks later it had doubled in size. He found out through his patient chart, sitting in a car with that same friend, who started to cry. By Monday he was in a doctor's office. By Thursday he was in surgery. He had cancer in his lymph nodes around his shoulder, vocal cords, chest, armpit, and back. His doctor told him clearly: we are going to cure you. Those five words changed everything.What It ChangedNick describes going public with his diagnosis as a deliberate choice to be a safe place for people who didn't have his network, his doctors, or his support system. He spent hours in bed responding to DMs from strangers going through cancer. He calls that healing. On the other side of treatment, he is calmer, more generous when things go wrong, and quicker to celebrate his team instead of spiral. He also got clear on who belongs in his life. Some people who showed up during the hardest moments were removed not because they did anything wrong in that moment, but because their access to him had already expired. Cancer just made it easier to see.Presence, Meditation, and the Hard ConversationThe episode ends somewhere unexpected. Corey opens up about experiencing suicidal ideation every day of his life until two years ago, and the realization through meditation that it was never really about wanting to die. It was about pressure. Seeing it for what it was made it stop. Nick picks up the thread and talks about learning to separate the hard moments he created in his own head from the ones that are actually real. Both men land in the same place: the world is happening for you, not against you. Doing the hard things now is the only way to earn the easy later.

I'm joined by Isabel Alysa, founder and CEO of Dolce Glow and celebrity spray tan artist. She opens up about growing up in foster care and the challenges she overcame to build her brand into the success it is today. Dolce Glow's sunless self-tan is now available at Sephora, Nordstrom, and Ulta. Her story is truly inspiring—proof that you can follow your dreams no matter where you start. Follow Dolce Glow: https://www.instagram.com/dolceglow/ Follow Isabel: https://www.instagram.com/isabelalysa/ Visit https://highnoonspirits.com to find a pack near you Head to https://Wayfair.com April 25th through the 27th to shop Way Day. We're All Strong on This Planet™. Join today in-club, online or in the free PF app ------- #businessowner #ceomindset #girlboss #womeninbusiness Follow us on Instagram: https://www.instagram.com/planbriuncut/ Follow us on TikTok: https://www.tiktok.com/@planbriuncut?lang=en Follow us on Twitter: https://twitter.com/planbriuncut Our Merch: https://store.barstoolsports.com/collections/planbri-uncut?gad_source=1&gadid=&gclid=EAIaIQobChMI5OfqyMXOhAMVIWtHAR0ywwSVEAAYASAAEgLvMvD_BwE&utm_campaign=18065118167&utm_content=&utm_medium=paid&utm_source=google&utm_term=You can find every episode of this show on Apple Podcasts, Spotify or YouTube. Prime Members can listen ad-free on Amazon Music. For more, visit barstool.link/planbri

As AI makes it easier than ever to reach a global audience, is it also making it easier to fail on a global scale?Agility requires more than just speed; it requires situational awareness. For global brands, this means having the cultural intelligence to understand the nuances of local markets and adapt your strategy in a way that builds trust, not erodes it.Today, we're going to talk about a critical paradox facing modern marketers: as technology and AI make global expansion seem easier than ever, the risk of cultural missteps and brand damage has never been higher. We'll explore why cultural intelligence is becoming the most vital, and perhaps most overlooked, asset for building brand value, and how getting it right is the key to unlocking sustainable growth in a world that is both interconnected and deeply, culturally distinct.To help me discuss this topic, I'd like to welcome, Katherine Melchior Ray, UC Berkeley, co-author of the new book, Brand Global, Adapt Local: How to Build Brand Value Across Cultures About Katherine Melchior Ray Katherine Melchior Ray lectures on international marketing and leadership at UC Berkeley Haas School of Business, CA. With twenty-five-years spent building the world's best consumer branding across continents, she brings expertise from her time as a senior executive at Nike, Nordstrom, Louis Vuitton, Gucci, Hyatt, Shiseido and Babbel. She has guest lectured at Stanford, Wharton, Brown and Portland State University.She has been interviewed and featured on CBS 60 Minutes, CNN, The New York Times, The Wall Street Journal, and numerous media internationally. She also has been profiled in The Wall Street Journal in an article entitled, "Hyatt Executive Has a Spare Evening Gown in Her Bag," and was voted one of the "Most Compelling Women in the Travel Industry" by Premier Traveler magazine. She can be heard on various podcasts and blogs related to global marketing and leadership, culture and diversity, women's empowerment, and the future of work. Katherine Melchior Ray on LinkedIn: https://www.linkedin.com/in/katherinemelchiorray/ Resources Get a copy of Katherine and Nataly's book: Brand Global, Adapt Local: How to Build Brand Value Across Cultures: ⁠https://amzn.to/481wUJm The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://aglbrnd.co/r/2868abd8085a9703 Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://aglbrnd.co/r/d15ec37a537c0d74 Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://ratethispodcast.com/agileConnect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Hosted on Acast. See acast.com/privacy for more information.

As AI makes it easier than ever to reach a global audience, is it also making it easier to fail on a global scale? Agility requires more than just speed; it requires situational awareness. For global brands, this means having the cultural intelligence to understand the nuances of local markets and adapt your strategy in a way that builds trust, not erodes it. Today, we're going to talk about a critical paradox facing modern marketers: as technology and AI make global expansion seem easier than ever, the risk of cultural missteps and brand damage has never been higher. We'll explore why cultural intelligence is becoming the most vital, and perhaps most overlooked, asset for building brand value, and how getting it right is the key to unlocking sustainable growth in a world that is both interconnected and deeply, culturally distinct. To help me discuss this topic, I'd like to welcome, Katherine Melchior Ray, UC Berkeley, co-author of the new book, Brand Global, Adapt Local: How to Build Brand Value Across Cultures About Katherine Melchior Ray Katherine Melchior Ray lectures on international marketing and leadership at UC Berkeley Haas School of Business, CA. With twenty-five-years spent building the world's best consumer branding across continents, she brings expertise from her time as a senior executive at Nike, Nordstrom, Louis Vuitton, Gucci, Hyatt, Shiseido and Babbel. She has guest lectured at Stanford, Wharton, Brown and Portland State University.She has been interviewed and featured on CBS 60 Minutes, CNN, The New York Times, The Wall Street Journal, and numerous media internationally. She also has been profiled in The Wall Street Journal in an article entitled, "Hyatt Executive Has a Spare Evening Gown in Her Bag," and was voted one of the "Most Compelling Women in the Travel Industry" by Premier Traveler magazine. She can be heard on various podcasts and blogs related to global marketing and leadership, culture and diversity, women's empowerment, and the future of work. Katherine Melchior Ray on LinkedIn: https://www.linkedin.com/in/katherinemelchiorray/ Resources Get a copy of Katherine and Nataly's book: Brand Global, Adapt Local: How to Build Brand Value Across Cultures: ⁠https://amzn.to/481wUJm The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://aglbrnd.co/r/2868abd8085a9703 Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://aglbrnd.co/r/d15ec37a537c0d74 Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://ratethispodcast.com/agileConnect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company