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Neste episódio do Bluetimes Talks, analisamos como a Amazon está derrubando a fronteira entre o físico e o digital com seu novo conceito de "compra unificada" na Whole Foods, onde robôs completam o carrinho do cliente.Discutimos também um movimento que vai na contramão da automação total: por que grandes redes, como o St Marche no Brasil e a Nordstrom nos EUA, estão freando tecnologias como self-checkouts para apostar na humanização do atendimento como diferencial competitivo.Entre os destaques:
Guest: Aleesha Harris, Arts and Life Editor, and Fashion Writer for the Vancouver Sun and The Province Learn more about your ad choices. Visit megaphone.fm/adchoices
Port Coquitlam land claims (0:59) Guest: Brad West, Mayor of Port Coquitlam Aritzia finds new flagship store in former Nordstrom location (12:06) Guest: Aleesha Harris, Arts and Life Editor, and Fashion Writer for the Vancouver Sun and The Province Is Vancouver's “brand” facing a steep decline? (20:48) Guest: Miro Cernetig, owner and CEO of CityAge Commentary: Are Ottawa and Alberta close to a pipeline deal through B.C.? (29:41) Toys “R” Us: From industry giant and ‘category killer', to shrinking empire (46:06) Guest: David Ian Gray, Instructor of Retail Studies at the Capilano University's School of Business, Founder of DIG360 Consulting Learn more about your ad choices. Visit megaphone.fm/adchoices
This week's episode is a full cross-country recap of our travel week. We kicked things off in New York City for Zachariah's live show, plus his SPICY moment on Hot Ones. From there, we headed straight to Salt Lake City, where a very enthusiastic Mormon couple attempted to convert us. They were like... totally obsessed with us. Then we made a spiritual pilgrimage to Swig to get our hands on some dirty sodas! Of course, Zach almost had a bathroom emergency at the Mormon temple that sent us sprinting to Nordstrom. Then we got on a spooky scary shaky flight to Portland, OR and not gonna lie we were scared lol the aggressive turbulence was real. Then Jonathan covers the story of a toddler who literally eats books and furniture, and Zach covers the story of a loose pig named Breakfast who is terrorizing a New York neighborhood. It's a lot!This episode was mixed and edited by Kevin Betts.Get your tickets to see Zachariah Porter's new Live Comedy Tour!Want BONUS CONTENT? Join our PATREON!Sponsors:➜ Go to Progressive.com to see if you could save on insurance.➜ To get 15% off your next gift, go to UncommonGoods.com/camp➜ Go to BollAndBranch.com/camp to get up to 25% off, plus free shipping on your first set of sheets. Exclusions apply. See site for details.➜ Feel your best self, every day with IM8. Go to IM8health.com/CAMPCOUNSELORS and use code CAMPCOUNSELORS for a Free Welcome Kit, 5 free travel sachets, plus 10% off your order.➜ Go to FactorMeals.com/camp50off and use code camp50off to get 50% off plus FREE breakfast for a year!➜ Bring your A-game and talk to your doctor. Learn more at Apretude.com or call 1-888-240-0340.Works Cited:➜ Amos, Ilan Ben. “My One-Year-Old Eats Books, Toys, Tables and Even His Cot.” BBC News, 2024.➜ Mason, Erin. “Loose Pig Named ‘Breakfast' Is Terrorizing Residents of a New York Neighborhood.” The Independent, 2024.Camp Songs:Spotify Playlist | YouTube Playlist | Sammich's Secret MixtapeSocial Media:Camp Counselors TikTokCamp Counselors InstagramCamp Counselors FacebookCamp Counselors TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Season 11, Episode 12 opens with a whirlwind week in retail news. Steve and Michael begin with the long-awaited end of the historic 43-day U.S. government shutdown, exploring what it means for holiday spending, federal workers, SNAP benefits, and travel recovery. While uncertainty lingers—particularly around health-care subsidies—the hosts note that retail may still experience ripple effects, especially among lower-income consumers living paycheck to paycheck. Still, retail sales continue to surprise: year-over-year spending climbed 5%, with clothing, sporting goods, electronics, and general merchandise leading the pack. Ecommerce also surged, with October online sales up 8.2%The hosts then unpack a series of strong earnings from standout brands. On continues its explosive growth with sales up over 30%, while Warby Parker posts a 15% sales jump and meaningful profitability improvement. The RealReal rebounds with 17% revenue growth, and Shopify reports a remarkable 32% increase, reflecting the strength of digitally enabled commerce. Another major storyline is the rapid rise of AI shopping: Adobe Analytics data now shows AI-driven traffic converting 16% higher than traditional channels, validating the momentum behind agentic commerce. In other tech news, Google announces an AI agent capable of calling stores, checking inventory, and completing purchases—a signal of seismic shifts underway in retail automation. And finally, the surprise timing behind the departure of Walmart CEO Doug McMillon prompts conversation about leadership transition, strategy continuity and the remarkable transformation he led. The second half of the episode features an in-depth interview with Julie Bornstein, Founder & CEO of Daydream—an AI-powered, chat-based shopping engine still in beta but already partnered with over 10,000 brands and 350 retailers that has already raised $50mm in capital. Julie shares her impressive career journey through Nordstrom, Urban Outfitters, Sephora, Stitch Fix, The Yes, and Pinterest. She then goes to explain how Daydream solves fashion's most enduring problem: overwhelming choice. With generative AI enabling natural-language search, Daydream aims to deliver truly personalized recommendations by combining human stylist expertise with an ensemble of specialized models that understand fabric, fit, color, and aesthetic nuance. Julie also discusses the complexity of building a platform that merges taste-based shopping with machine learning, the importance of deep brand partnerships, and why major retailers see Daydream as both a customer-acquisition engine and an AI learning lab. She previews what's ahead: emerging social features, secondhand expansion, new iOS integrations, an upcoming app launch, and broader consumer rollout. SPECIAL OFFER for our listeners! SAVE 20% on registration for the all new Shoptalk Luxe event in Abu Dhabi January 27-29.For more info go to https://luxe.shoptalk.com/page/get-ticket and then register using our special code : RRLUXE20 About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.
John Rossman the Managing Partner and Founder of Rossman Partners. He is a business strategist, operator, and expert on digital transformation, leadership, and business reinvention. He has consulted with many great brands including Novartis, Fidelity Investments, Microsoft, Walmart, and Nordstrom. He served as senior innovation advisor at T-Mobile and senior technology advisor to the Gates Foundation. He is an operator and builder whose love is diving into business problems and customer needs designing solutions and business opportunities. EXPERIENCE Former Amazon Executive Responsible for the launching and scaling the merchant integration team and played a key role in launching and scaling the Amazon marketplace business, which is now over 50% of all units sold at Amazon.com. Also responsible for the enterprise services business with responsibilities for Toys R Us, Target.com, NBA.com and other great brands. Media Analyst Sought after expert commentary regarding Amazon as interviewed by New York Times, CNBC, Yahoo Finance, Bloomberg, BBC, Geekwire and many others. Author Author of Big Bet Leadership: Your Transformation Playbook for Winning in the Hyper Digital Era. Releases Feb 27, 2024. Author of Think Like Amazon: 50 1/2 Ideas to Become a Digital Leader. Author of The Amazon Way on IoT: 10 Principles for Every Leader from the World's Leading Internet of Things Strategies. Author of The Amazon Way: Amazon's 14 Leadership Principles. Assignments - Interim chief technology officer for the Gates Foundation - Innovation advisor to T-mobile - Interim CIO for a national retailer Speaker Keynote speaker on innovation, leadership and digital transformation. John leads workshops on a wide variety of innovation, internet of things, digital strategy, and creating a culture of agility, trial and error, scaling and accountability. His goal is to give audiences tools they can immediately use to operate differently. Advisor Rossman Partners helps it's clients compete and win in the digital era. I work with my clients to both define strategy and create change for the organization. Bringing a broad range of expertise and trusted partners to the table, I first listen and understand, and then help create a customized approach for your situation.
Today, we're joined by Karen Chao, Chief Product Officer at Flowspace, an ecommerce logistics platform, where she's also taken on a role as head of marketing. Previously, Karen held product leadership roles at Apple, Replicon, Innit, and more. In this episode, Karen shares: How she ended up running Marketing on top of Product, and how bringing these two functions under one leader has improved go-to-market for Flowspace The biggest surprises she's uncovered running marketing as a product leader, from chaotic tool stacks to the next wave of AI-powered go-to-market automation And how Flowspace's product team uses AI tools like Cursor and Claude to accelerate discovery and prototyping, and even ship small bug fixes straight to production without Engineers involved Links Karen's LinkedIn: https://www.linkedin.com/in/karen1chao/ Flowspace: https://flow.space/ Resources (Ethically) cheat your way to $250M+ | Mikal Lewis, Product Exec. (Whole Foods, Nordstrom): https://youtu.be/5txeT2U_YQo Chapters 00:00: Intro 02:06: Karen's career highlights 03:59: How Karen and Flowspace are using AI in their team workflows 15:11: The intersection of product and marketing 22:13: What's surprised Karen most about transitioning from product to marketing 29:12: Conclusion Follow LaunchPod on YouTube We have a new YouTube page (https://www.youtube.com/@LaunchPodPodcast)! Watch full episodes of our interviews with PM leaders and subscribe! What does LogRocket do? LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com (https://logrocket.com/signup/?pdr). Special Guest: Karen Chao.
Melanie Herschorn, a trailblazer in book marketing and writing, reveals the winding path of her career that took her from celebrity PR to entrepreneurship and beyond. She shares the emotional rollercoaster of launching a successful breastfeeding clothing line on Nordstrom and Amazon, only to face a setback from a hiring misstep. Melanie's story exemplifies the unpredictable nature of career transitions and underscores the importance of resilience and adaptability when navigating professional challenges. Melanie now helps leaders turn their expertise into well-written, strategic, and marketable books. Together, Tony and Melanie unpack the fears that stop most people from writing—imposter syndrome, perfectionism, and worrying that "no one will care." Melanie explains why those fears are normal but misguided, and why a book remains one of the strongest credibility builders in business today. They explore the difference between fleeting content and evergreen authority, the truths and myths of the publishing world, the predatory traps authors should avoid, and what book marketing really looks like after launch. Whether you've been told your whole life that you "should write a book," or you're just now considering how authorship could elevate your brand, this conversation will inspire you to finally get the ideas out of your head and into a book that can change your business—and your confidence—forever. Key highlights: Navigating Career Transitions and Building Expertise Overcoming Imposter Syndrome as an Author Crafting Emotion and Memorable Stories Mastering the Writing Process and Marketing Strategies and Pitfalls in Book Marketing Maximizing Book Marketing and Author Success Connect with Melanie Herschorn: Instagram: @bigimpactbooks Website: yourbigimpactbook.com Book a call with Melanie: meetmelanie.vip Connect with Tony Whatley: Website: 365driven.com Instagram: @365driven Facebook: 365 Driven
San Francisco's infamous 'poop mall' just sold for 10% of its original value – and nobody else even bothered to bid on it. The Westfield Center, once valued at $1.2 billion, transferred to lenders for a measly $133 million after years of human waste in elevators, 95% vacancy, and complete business exodus. This isn't just a real estate story – it's a masterclass in how progressive policies can literally turn a premier shopping destination into a ghost town where Panda Express is the only tenant brave enough to stay open. When store managers are slipping on human feces in elevators and closing restrooms due to drug use and prostitution, is anyone surprised that Nordstrom packed up and left? The new mayor is trying to clean things up, but can San Francisco actually recover from this level of urban decay? Will anyone be crazy enough to buy this beautiful but cursed property, and what would it take to bring shoppers back to a mall famous for its elevator surprises? Let me know in the comments what you think this disaster will actually sell for when it hits the market again. Don't forget to subscribe and hit that notification bell – I'll be tracking this trainwreck all the way to the bottom!
In this episode of The Story of a Brand Show, I sit down with the incredible twin sisters and co-founders of LouLou Lollipop, Angel Kho and Eleanor Lee. From the very beginning, their story pulled me in—the handmade Etsy shop days, walking store to store in Vancouver with nothing but belief and a few samples, and the moment a total stranger at a Las Vegas trade show validated everything they had been working toward. What struck me most was how deeply personal their journey is. Every product, every print, every decision is rooted in lived experience as moms trying to solve real problems for other parents. What unfolded in our conversation was an honest look at resilience, creativity, community, and the emotional reality of building a brand from scratch. Whether it was the joy of their "donut teether" taking off, the surprise of being contacted by a Nordstrom buyer, or their thoughtful approach to safety and sustainability, their passion is unmistakable. And hearing how their early supporters—from strangers to shop owners—helped shape the business reminds us that small acts of kindness can change everything. Here are some of the key moments from the episode: * The emotional impact of early validation—from a competitor at their first trade show and from the first boutique willing to take a chance on them. * How a simple, personal frustration as new moms sparked the idea for their first product: a safe, functional, beautiful teething necklace. * The role of pop-up markets, Etsy, and early Instagram collaborations—especially a pivotal moment when Thrifty Littles amplified their brand. * The unforgettable milestone of getting contacted by a Nordstrom buyer…and the disbelief that turned into their first major retail partnership. * Their thoughtful product evolution—from silicone teethers to award-winning sleep bags and meticulously designed muslin swaddles with playful, artful prints. Join me, Ramon Vela, as we listen to the full episode to hear the heartfelt, real, and inspiring journey behind LouLou Lollipop—and discover why their story resonates so strongly with parents around the world. For more on LouLou Lollipop, visit: https://louloulollipop.com/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review. Plus, don't forget to follow us on Apple and Spotify. Your support helps us bring you more content like this! * Today's Sponsors: 1 Commerce: https://1-commerce.com/story-of-a-brand Scaling a DTC brand gets harder the bigger you grow, especially when you're stuck selling on just one channel. While you're focused on day-to-day ops, your competitors are unlocking marketplaces like Amazon, Walmart, and even retail shelf space—and capturing customers you're missing. That's where 1-Commerce comes in. They help high-growth brands expand beyond their sites, handle end-to-end fulfillment, and scale through a revenue-share model that means they only win when you do. As a Story of a Brand listener, you'll get one month of free storage and a strategy session with their CEO, Eric Kasper.
In this episode of The Retail Pilot, I sit down with David Lafitte, CEO of Tecovas, the Austin-based Western footwear and apparel brand reshaping what it means to build a premium lifestyle business. From radical hospitality to strategic wholesale expansion, David shares how the company has scaled past $200M+, opened more than 50 stores, and become one of the most influential names in modern Western retail. He walks through his unexpected journey from law to leading high-growth consumer brands, his operational philosophy, and what it takes to build a team capable of sustaining long-term momentum. This conversation offers a rare, inside look at brand building, product strategy, retail expansion, and navigating explosive consumer demand, all rooted in the Western lifestyle movement.Show NotesHow Tecovas grew into a $200M+ brand with more than 50 stores nationwideThe brand's shift from digitally native to an omni-channel powerhouseRadical hospitality and how it differentiates Tecovas in-storeProduct strategy including women's growth, denim, shirting, and lifestyle expansionWholesale partnerships with Nordstrom, Dillard's, and independent Western storesThe cultural tailwinds driving Western's resurgenceUsing AI to optimize inventory, customer experience, forecasting, and store allocationLessons from taking over leadership from a founderInternational expansion opportunities and operational disciplineEnjoy 20% off at Tecovas with the exclusive code PILOT20 at checkout.
True balance isn't found. It's designed, line by line, through faith and focus. In this episode, luxury calligrapher and engraver Kristin Andrews shares how she transformed a creative spark into a thriving business built on faith, discipline, and intention. From her start sketching rainbows on her mother's walls to founding Kreative Blends Calligraphy Studio, Kristin's story is one of balance and belief. You'll hear how she manages a full-time career in tech, raises a family, and still creates elegant, meaningful experiences for brands like Nordstrom, Meta, Swarovski, and Tory Burch. Through courage and consistency, she's learned that boundaries don't limit creativity, they protect it. Tune in to learn how to build confidence through structure, how faith fuels ambition, and how devotion turns passion into purpose. Visit our website where you will find show notes and links to all the resources in this episode, including the best way to get in touch with our special guest. The key moments in this episode are: [00:27] Embracing Creativity and Personal Style [01:08] Meet Kristin Andrews: A Journey of Balance and Boundaries [03:07] Kristin's Entrepreneurial Beginnings [04:33] Launching Creative Blends Calligraphy Studio [05:44] Balancing a Full-Time Job and a Business [08:36] The Challenges and Rewards of Entrepreneurship [16:44] Daily Habits for Success [19:47] The Bodybuilding Journey [20:00] Struggles with Body Image [21:03] Starting a Health Journey [34:22] Manifesting Goals and Aspirations [35:24] Lightning Round and Final Thoughts
From Kidnap Zones to Kiosks: Lessons in Leadership, Risk and Resilience Derek welcomes Richard Goodworth, an experienced Chief Financial Officer (ACCA) whose career has spanned the trading floors of London, the luxury world of Molton Brown, the high-risk security operations of Control Risks, - and now, the cutting-edge world of ImageHolders — creators of innovative self-service kiosks used by the NHS, United Airlines, Nordstrom, Hard Rock Café, and Mercedes-Benz.If you've ever tapped your details into a digital kiosk at McDonald's, checked in at an airport, or dropped a parcel at the Post Office — chances are, you've used one of Richard's creations!
Hosts Steve Dennis and Michael LeBlanc welcome David Lafitte, President and CEO of Tecovas, the fast-growing Austin-based brand bringing cowboy culture to modern consumers. Lafitte's career journey—from corporate attorney to Chief Operating Officer at Deckers Brands (home of UGG and Hoka) and now to retail leadership at Tecovas—is a masterclass in reinvention and focus.Under Lafitte's leadership, Tecovas has evolved from a digitally native boot maker to a fast growing premium lifestyle brand built on two pillars: crafted quality and radical hospitality. In this conversation, he explains how every store—now more than 50 across the U.S.—delivers a warm, elevated customer experience complete with in-store bars, personalization services, and knowledgable personalized service. The company's blend of authenticity and approachability has earned it cult-brand status while driving remarkable growth.Lafitte also shares insights into Tecovas' expansion strategy, including its move into New York's Soho district. He describes the flagship store as both a retail hub and a powerful brand ambassador that introduces western style to new audiences—without compromising the brand's roots. The discussion dives into Tecovas' measured foray into wholesale partnerships with Nordstrom and its expanding apparel lines, from denim to performance shirts, that extend the brand's head-to-toe lifestyle appeal.Lafitte reflects on the importance of leadership focus, empowering teams, and maintaining clarity amid growth. His advice for emerging retail leaders: prioritize what matters most, say no to distractions, and foster cultures of accountability and trust.The hosts balance the conversation with this week's retail headlines: the Supreme Court's debate over Trump-era tariffs, Allbirds' ongoing “Wobbly Unicorn Corner” status and strong results from luxury icons Ralph Lauren and Tapestry amid broader industry struggles. They close with insights on Amazon's automation ambitions, Andy Jassy's bold predictions for the future of eCommerce, and holiday retail forecasts signaling a slower but steady season. SPECIAL OFFER for our listeners! SAVE 20% on registration for the all new Shoptalk Luxe event in Abu Dhabi January 27-29.For more info go to https://luxe.shoptalk.com/page/get-ticket and then register using our special code : RRLUXE20 About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.
Making Belief Practical—From Hiring to Customer Experience Introduction: In Part 2, we get into the how. Matt walks through what belief looks like in action—from hiring people who align with your culture, to defining values in ways people can actually use, to building customer experiences that transform relationships. This is packed with real stories from Apple, Nordstrom, and other brands that got it right, plus Matt's CADET framework that changes how you think about every interaction. Summary: We tackle the practical side of building belief-driven cultures. Matt shares how to hire for cultural fit and belief (not just skills), and walks through his experience scaling Apple retail from 10,000 to 25,000 employees without losing their DNA. We dig into why values are meaningless without tangible definitions, the power of storytelling in creating shared understanding, and the CADET framework for customer experience. Matt also explains why incentives must align with desired behaviors, using real examples of what happens when they don't. Key Highlights: Apple hired for people who loved the brand and wanted to serve, not for product expertise—then trained them Values need tangible definitions: what does "kindness" look like, sound like, feel like in your specific organization? The CADET framework: Connect, Assess, Deliver, Exceed, Transform—and why you can't skip steps Incentives and behaviors must align, or your culture breaks down (the e-commerce returns example) Key Takeaways: Hire for belief, train for skill. Look for alignment with your mission and values first, then build competence. Define your values in observable terms. Don't just say "kindness"—describe what it looks like in action and what it doesn't look like. Use storytelling to build culture. Get your team to share transformational experiences, then identify the common threads. Deliver flawlessly before trying to exceed. Master the basics (stated needs) before attempting to wow people with extras. Remove barriers to desired behaviors. If you want certain actions, make sure your incentive structure supports them, not fights them. Next Steps for Listeners: Pick one of your company values. Can you describe it in specific, observable terms? If not, gather your team and define it together using stories. Review your last few hires. Did you prioritize skills or cultural alignment? What would change if belief came first? Walk through a customer or employee experience using CADET. Where are you trying to "exceed" before you've "delivered"? Connect with Matt on LinkedIn.
Every business leader talks about culture — what it means, how to build it, how to protect it. It's one of the most important aspects of running any successful organization. And though Nordstrom is a retailer, the fundamentals of culture-building that apply to our business can actually be found in all kinds of seemingly unrelated industries. For our host, Pete Nordstrom, one of the clearest and most inspiring examples of that has always been sports. Himself a former player and coach for the Men's Basketball Junior Varsity team at the University of Washington — The themes of competition, preparation, and team building continue to serve him today, and will feel familiar to anyone who's ever been charged with motivating a group of people toward a singular purpose. Whether that's people on a sales floor… or players on a basketball court. So in that spirit, we're taking the Nordy Pod on a little trip to the University of Washington's men's basketball facility to gain a few leadership insights from the Head Coach of the Men's Basketball team, Danny Sprinkle. This life-long Huskies fan has loads of experience coaching for Montana State, Utah State, and now UW, and the cross-over application for our business leaves no room for want. Go Dogs! Thanks for tuning in to episode 99. We hope you enjoy it! Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to nordypodcast@nordstrom.com to be a part of the conversation! And, be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more.
Jon Pundyk is a Dartmouth MBA, P&G brand manager, and a Booz-Allen strategy consultant. He's been in Glamorise for 35 years. Glamorise is a size-inclusive lingerie brand that designs bras for curvy women. Founded in New York City in 1921, Glamorise is one of the world's oldest bra manufacturers, and it has been size-inclusive since their inception.In This Conversation We Discuss:[00:28] Intro[00:53] Learning the fundamentals of consumer marketing[02:01] Climbing the ladder one title at a time[02:17] Pivoting a century-old business online[04:01] Transitioning from wholesale to direct-to-consumer[07:33] Balancing wholesale partners with D2C growth[10:08] Stay updated with new episodes[10:18] Investing ahead for scalable D2C growth[13:43] Sponsors: Electric Eye, Freight, Taboola, Next Insurance[19:16] Collecting data before knowing how to use it[20:25] Leveraging legacy brand recognition online[23:05] Relying on product quality to drive loyalty[24:08] Driving growth through actionable data insightsResources:Subscribe to Honest Ecommerce on Youtube https://www.youtube.com/c/HonestEcommerce?sub_confirmation=1Plus size bras & lingeries for full-figured women glamorise.com/Follow Jon Pundyk linkedin.com/in/jrpundykSchedule an intro call with one of our experts electriceye.io/connectTurn your domestic business into an international business freightright.com/honestPerformance beyond Search and Social discover.taboola.com/honest/Tailored business insurance. Zero hassle. Big savings nextinsurance.com/honest/If you're enjoying the show, we'd love it if you left Honest Ecommerce a review on Apple Podcasts. It makes a huge impact on the success of the podcast, and we love reading every one of your reviews!
What happens when life forces you to stop—and that pause changes everything? Melissa Gonzalez, Principal at MG2 Design and author of "The Purpose Pivot: How Dynamic Leaders Put Vulnerability and Intuition into Action", knows firsthand. A medical crisis made her rethink what success truly means. Once a Wall Street professional turned retail design expert and author of "The Pop-Up Paradigm", Melissa built a thriving business helping brands tell their stories through physical spaces. But when her own defining moment arrived, she found a new story to tell—one about purpose, well-being, and the strength found in vulnerability. In this episode of Leveraging Thought Leadership, Melissa joins Bill Sherman to explore how life's disruptions can fuel transformation. She shares her evolution from building pop-up experiences for brands to helping leaders embrace intuition, pause with purpose, and redefine balance. Through dozens of interviews with women leaders, Melissa uncovered a truth many resist—taking time to pause isn't weakness; it's wisdom. Melissa also discusses the art of integrating her message of purpose into her business world. She reveals how partnerships with brands like Nordstrom, Simon G. Fine Jewelry, and Crate & Barrel amplified her book's message through events and collaborations that celebrate defining moments. Her story is a masterclass in aligning personal growth, thought leadership, and business strategy—without losing authenticity. From managing the emotional and physical toll of overachievement to embracing JOMO (the joy of missing out), Melissa's journey offers a reminder: the most powerful pivots often happen when you stop chasing and start listening. Three Key Takeaways: • Pause is Power – Taking time to slow down, reflect, and prioritize well-being isn't a weakness—it's a strategic strength. Melissa's personal experience taught her that real success comes from making intentional choices rooted in impact, not busyness. • Authentic Integration Fuels Influence – Thought leadership grows when your personal mission aligns with your professional platform. Melissa leveraged her network, brand partnerships, and events to bring The Purpose Pivot to life—blending purpose-driven storytelling with business acumen. • Vulnerability Creates Connection – Sharing personal defining moments invites others to reflect on their own. Through candid storytelling and interviews, Melissa shows that embracing vulnerability deepens relationships, inspires trust, and sparks meaningful change. If Melissa Gonzalez's story inspired you to rethink success, balance, and the power of the pause, don't stop there. Check out The Non-Linear Thought Leadership episode with Elizabeth McCourt. Both conversations explore how vulnerability, authenticity, and unexpected turns can become catalysts for growth. Melissa's journey shows how a defining moment can reshape purpose. Elizabeth's episode builds on that idea—revealing how non-linear paths, reinvention, and resilience fuel thought leadership. Listen to both, and you'll walk away ready to embrace uncertainty, lead with heart, and turn every pivot into possibility. Listen next: The Non-Linear Thought Leadership | Elizabeth McCourt
Too many guys are still believing the lie that customers won't pay higher prices. Listen—if someone's calling a plumber, they're already sold. Nobody wakes up hoping to drop cash on plumbing, but when they need it, they need it now. You're not selling copper or PVC—you're selling today. You're selling their time, their peace of mind, their life back. And if you show up looking like a garage sale, don't expect to get paid like Nordstrom. Give options. Give price perspective. Make it easy to buy. Stop apologizing for charging what the job is worth and start acting like a real business. This episode breaks down how to shift your mindset, present your value, and get paid today—because broke pricing is a choice.
Missy Tannen is the co-founder and Chief Product Officer of Boll & Branch, the luxury bedding brand that made organic, ethically made sheets a household staple.Missy's path to entrepreneurship began far from business. After eight years as a third-grade teacher, she stepped away to raise her three daughters, never imagining she would one day build one of the most successful bedding brands in the country. What started as a simple search for better sheets led Missy and her husband, Scott, to uncover an industry lacking transparency. Determined to do better, they learned everything from cotton to supply chains from scratch and launched Boll & Branch in 2014 with a mission to create beautiful, responsibly made bedding at an honest price. What began at their kitchen table has since grown into a $200 million brand, sold at Nordstrom and Bloomingdale's, with stores expanding nationwide.In this week's episode, Missy shares her transformation from teacher to entrepreneur, the pivotal moments that shaped Boll & Branch's early years, and how one unexpected newspaper story changed everything. We get into the scrappy stuff—wiring their savings to a factory they had never visited, making tech packs in PowerPoint, washing fabric samples in her laundry room, and missing a holiday launch after a production disaster. Missy reflects on building their supply chain from the ground up, facing zero-sales days before the brand took off overnight, and learning to balance growth, motherhood, and self-doubt while staying true to her purpose. This conversation is your reminder that you do not need experience or a roadmap to build something extraordinary, only grit, heart, and the courage to keep going.*Note from Yasmin: After five amazing years of weekly episodes, I'm shifting Behind Her Empire to an every-other-week schedule. This new rhythm gives me a bit more space to focus on building my own empire and to bring you even deeper, more intentional episodes. I'm so grateful to have you on this journey and can't wait to keep sharing powerful stories every other week.In this episode, we'll talk to Missy about:* Missy's upbringing and early teaching career. [03:31]* How the idea for Boll & Branch came about. [07:30]* Sourcing ethical cotton and building fair trade supply chains. [15:48]* The process of finding the right partners. [18:22]* The process behind their first PO. [22:44]* Navigating early challenges with her husband and co-founder. [24:24]* The Wall Street Journal feature that changed everything. [33:25]* Balancing rapid growth with personal values. [39:36]* The evolution of Boll & Branch and leading with authenticity. [46:31]* Managing moments of overwhelm while building a business. [49:31]* Overcoming perfectionism in leadership. [53:50]* Navigating motherhood and entrepreneurship. [59:18]This episode is brought to you by beeya: * Learn more about beeya's seed cycling bundle at https://beeyawellness.com/free to find out how to tackle hormonal imbalances. * Get $10 off your order by using promo code BEHINDHEREMPIRE10Follow Yasmin: * Instagram: https://www.instagram.com/yasminknouri/* Stay updated & subscribe to our newsletter: https://www.behindherempire.com/Follow Missy: * Instagram: https://www.instagram.com/bollandbranch/* Website: https://www.bollandbranch.com/ Hosted on Acast. See acast.com/privacy for more information.
Vidcast: https://www.instagram.com/p/DQdsbpcDA3S/The barrel can snap and detach creating a burn hazard. Affected is model number LXT-CL-1.0 with date codes between 0722 and 1223 etched on the plug prongs. About 357,000 curling irons were sold in the US and about 3,000 in Canada online through Amazon and Bioionic.com and in-store and online at Salon Centric, Ulta, Sephora, Nordstrom, and various salons and beauty supply stores nationwide between August 2022 and July 2024.Stop using and unplug these recalled curling irons. Contact Bio Ionic at 1-877-853-9627 or via email at longbarrelsupport@bbicompany.com to register for a free replacement. You must cut off the plug and return it using a prepaid shipping label provided by the company.https://www.cpsc.gov/Recalls/2026/J-D-Brush-Recalls-Bio-Ionic-Hair-Curling-Irons-Due-to-Burn-Hazard#bioIonic #curlingion #burns #recall
In this podcast episode, Dr. Jonathan H. Westover talks with Hugh Blane about what the leadership industrial complex has gotten wrong. Hugh Blane is a renowned leadership, athletic, and financial coach with over forty years of coaching experience. Hugh, the founder and principal of Claris Consulting, has coached successful CEOs to transform their leadership, which transforms their culture and results. As a coach, Hugh has generated over $75 million of client and enterprise value over the last ten years, and clients include Sony Pictures, Starbucks, Costco, Stanford University, Nordstrom, REI Co-op, and Wells Fargo. Check out all of the podcasts in the HCI Podcast Network!
Get ready for my USA Special Style Edit, featuring the best new-season fashion finds from Nordstrom for Autumn and Winter 2025. In this episode, I'm sharing my top picks for effortless layering, everyday chic, and cozy statement pieces that carry you from crisp fall days into the festive season. Whether you're in the U.S. or abroad, many of these Nordstrom brands ship internationally - so you can shop and style along wherever you are.Don't forget to follow me on Instagram @lizzi.richardsonAnd to grab your FREE download of my Inside The Edit - you simply subscribe to my Styling Matters Substack (it's free too) and the link is in your Welcome email!----Nordstrom Fall Winter 2025USA fashion trends 2025Nordstrom style editAutumn winter fashion for womenHoliday outfit ideas 2025Cozy winter outfitsNordstrom new arrivalsUSA fashion podcastWomen's fashion editChristmas style inspiration
In this insightful summer bonus episode of the Remarkable Retail podcast, Steve Dennis and Michael LeBlanc welcome Stuart Hogue, formerly Lands' End, Senior Vice President, US Consumer, for a fast-paced conversation recorded live at the CommerceNext Growth Show in New York City. Stuart brings a wealth of brand experience—spanning time at Nike and a passion for brand strategy shaped by none other than fellow podcast guest Scott Galloway—and shares how Lands; End is evolving while staying grounded in its heritage.Founded in 1963 as a sailing outfitter, Lands' End has evolved over the decades from a catalogue stalwart to a digitally savvy harmonized retailer. Stuart walks us through how the company continues to build on its legacy of quality, durability, and classic American style, while embracing modern retail strategies—from digital marketplaces and fashion drops to AI-driven customer discovery.Stuart details Land's Ends; successful expansion into platforms like Nordstrom.com and Amazon, where clever use of data helped make their Bedford quarter-zip sweater a top seller. He emphasizes the importance of aligning product selection with platform-specific customer mindsets, demonstrating a sharp and disciplined approach to marketplace strategy.We also delve into how Lands' End achieved surprising viral success through personalized tote bag pop-ups in Soho, which not only drove younger customer engagement but also created powerful emotional brand moments that were amplified organically through TikTok. The brand's strategic move toward monthly product drops has helped introduce newness while preserving customer loyalty around legacy franchises, such as Tugless swimsuits, no-iron chinos, and its legendary Squall jackets.Stuart shares thoughtful insight into omnichannel retail, calling it less about technology and more about being present at key customer moments across touchpoints. He highlights the growing influence of AI agents. He emphasizes the need for brands to prepare for a new era of product discovery, where brand authority and relevance across marketplaces become increasingly crucial for staying top of mind. About UsJennifer MarloHead of Content, CommerceNextJennifer Marlo drives industry-leading programming at CommerceNext, drawing on experience from Ascendant Network and iMedia Connection, where she spearheaded content strategies to inspire retail, brand and agency marketing leaders. Guided by the belief that “a rising tide lifts all boats,” Jennifer uses in-person and digital platforms to educate and foster industry collaboration. Steve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, top retail influencer, keynote speaker and media entrepreneur. Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.
Nordstroms announced they are going to bring back a catalog for customers! Given that, we asked for your top 3 catalogs from back in the day!
10/28/25: Josh Silver: Trump's approval rating & his influence on local politics. MHC prof Kerstin Nordstrom w/ UMass Prof Yanfei Xu: "Plastics” @ Sci-Tech Café. G'fld City Council Pres Lora Wondoloski : housing, paradise & a parking lot. Duke Goldman: the World Series – a night to remember.
It's important for us here at Nordstrom to keep a laser focus on customer service and what it means for us. But we all live in the real world, and sometimes it's helpful to open the aperture and look outside of your own business to see what else is going on out there, because there are things to be learned! In this episode Pete shares his own personal experience as a customer at a place called Discount Tire. He was so pleased by the whole encounter that he asked Tom Williams, their Chief Experience Officer, to come on the show to discuss the culture that they've built that inspires loyalty in their brand for customers and employees alike. After that, stick around as we bring it back to Nordstrom and share an incredible story from a new customer of ours by the name of Rebecca Allen. You'll also hear from a couple of our amazing folks at the Keystone store in Indianapolis, Indiana, who helped Rebecca out of her desperate situation. Thanks for tuning in to episode 98. We hope you enjoy it! Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to nordypodcast@nordstrom.com to be a part of the conversation! And, be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more.
In this heartwarming and insightful episode of Rethink Real Estate, host Ben Brady, CEO of Harcourts Auctions, sits down with Kara Welliver, Realtor at Harcourts Prime Properties and one of the company's original standouts. With over 23 years in the business, Kara has built a career that proves relationships—not transactions—create lasting success.From her early days climbing the corporate ladder at Nordstrom to becoming one of the most connected agents in Orange County, Kara's story is a masterclass in authenticity, consistency, and the power of showing up. She opens up about her journey from retail to real estate, how she built an enduring client base through genuine relationships, and why her most successful marketing efforts are the ones infused with personal touch—homemade baked goods included.Ben and Kara dive deep into how to cultivate a business that feels like you, from personalized newsletters and client events to crafting experiences that create loyalty for life. Kara shares her approach to client retention through “pop-bys,” wine tastings, and ice cream socials—plus how she turns these thoughtful gestures into repeat business and referrals.Whether you're a seasoned agent looking to reconnect with your “why” or a new Realtor searching for your voice in the market, this episode is a reminder that the best brand you can build is one rooted in who you truly are.Timestamps & Key Topics[00:00:00] – Introducing Kara Welliver: A Harcourts Original[00:02:12] – From Nordstrom to Real Estate: Lessons in Service & Style[00:06:00] – Building Connection Over Transaction[00:11:00] – How to Stay Top-of-Mind Without Being Salesy[00:14:00] – Pop-Bys, Baked Goods & Personal Branding[00:18:00] – Creating Client Events That Actually Work[00:26:00] – The Value of Authentic Marketing & Consistency
On this episode of Fashion and Founders, Victoria is joined by Sara Walker who you've probably seen on Instagram as @styledsara. Sara talks about how she broke into the fashion industry, the first steps she took, and landing a job at Revolve. She also shares tips for getting started with content creation to going full time working for yourself. Sara takes listeners behind the scenes of the business side of content creation like how to build a long term partnership, industry rates, and lessons she learned by doing. Dabbling with design, Sara released a dress for Reformation and recently dropped a collection with Nordstrom and Wayf. This is a must listen to episode for anyone who wants to work in the fashion industry or do content creation. Follow Fashion & Founders:Podcast IG: @fashionandfoundersPodcast Substack: Fashion and FoundersPodcast Website: fashionandfounders.comPodcast TikTok: @fashionandfoundersPodcast LinkedIn: Fashion and FoundersPodcast YouTube: Fashion and FoundersPodcast Links: Shop MyVictoria Pickle Closet: @victoriasLocker Links: LockerFollow Sara:IG: @styledsaraTikTok: @styledsaraSubstack: Styled SaraShop her Collections:Reformation HERENordstrom HERETry Dupay:Sign up HEREUse code: VICTORIA25 for $25 off an annual membership Thanks for listening!
Kendra Scott is a single mom and college dropout who built a billion-dollar brand from her bedroom. With only $500 and a dream, she turned handmade jewelry into one of the most successful fashion empires in America. In this episode, she shares how she went from failure and near bankruptcy to building a company rooted in family, fashion, and philanthropy. From shipping Nordstrom orders out of her kitchen to teaching entrepreneurship at the University of Texas, Kendra reveals how grit, purpose, and authenticity can build an empire from nothing.Hosted by Ausha. See ausha.co/privacy-policy for more information.
In episode 223, Coffey talks with Mike Lyons about why hiring for character and behavior often predicts success better than relying on experience or technical skills.They discuss how HR leaders can define and hire for the right character traits by first understanding business strategy (for example, Walmart vs. Nordstrom models); aligning hiring with authentic, observable core values; identifying the specific attitudes and behaviors that make top performers successful in each role; using structured behavioral interviews to identify values; conducting reference checks as investigative conversations rather than formalities; designing realistic job previews to reduce turnover; and maintaining objectivity by keeping character assessments job-related and bias-free.You can access Mike's free library of free downloads to elevate your healthcare clinic from merely OK to excellent here: https://www.seasoned-advice.com/signup-for-free-downloadsGood Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for three quarters of recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.About our Guest:Mike Lyons is the Chief Consultant for Seasoned Advice HR Services, which helps highly motivated healthcare clinics with HR support. He is a frequent presenter at healthcare conferences on the topics of leadership, culture, and employee engagement. He is a graduate of LSU and the University of Illinois and resides in Austin, TX with his wife and kids.Mike Lyons can be reached at https://www.seasoned-advice.com https://www.linkedin.com/in/mikelyonshr https://www.instagram.com/seasonedadviceAbout Mike Coffey:Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher. In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business.Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association. Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community.Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year. Mike serves as a board member of a number of organizations, including the Texas State Council, where he serves Texas' 31 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County; the Texas Association of Business; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee. Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200) and teaches multiple times each week.Mike and his very patient wife of 28 years are empty nesters in Fort Worth.Learning Objectives:1. Recognize how strategic alignment clarifies which behavioral traits drive business results.2. Define authentic organizational and role-specific values based on top-performer analysis.3. Apply structured interviews, probing, and reference checks to assess character without bias.
Try Activations for 2 Weeks Free: activations.com/feelings. If you've been running on fumes (hi, us too), this episode will hit home. Kristin and Mimi Bouchard get real about burnout, identity loss, and how to rebuild your energy without needing a solo vacation to Bali. It's about finding little moments that refill your cup, even when tiny humans keep draining it. But this isn't just self-care fluff. We're breaking down the science of manifestation—how your thoughts, habits, and nervous system literally shape your reality.You'll learn how to retrain your brain to attract what you want (without toxic positivity), reconnect with your intuition, and take grounded action that actually moves your life forward. Relatable, funny, and surprisingly motivating, the pep talk your tired soul didn't know it needed.This episode may contain paid endorsements and advertisements for products and services. Individuals on the show may have a direct, or indirect financial interest in products, or services referred to in this episode.Visit nunababy.com to learn more or visit your local Nordstrom to test out the gear.Explore the new Peloton Cross Training Tread+ at onepeloton.com.Head to timeline.com/biglittlefeelings for 20% off Mitopure gummies!Visit www.functionhealth.com/feelings or use gift code FEELINGS100 at sign-up to own your health. The first 1000 to join using our link get a $100 credit toward their membership. Produced by Dear MediaSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Farnoosh sits down with beauty icon Anastasia Soare, founder of Anastasia Beverly Hills and author of the new memoir Raising Brows. Known as the “Eyebrow Queen,” Anastasia shares how she built a billion-dollar brand from scratch after immigrating from communist Romania with nothing but determination. She opens up about learning the “alphabet of finance” in America, the early days shaping brows in a rented salon room, and the business risks that changed her life. Anastasia also reveals how she convinced Nordstrom to take a chance on her products, her unforgettable live TV moment shaping Oprah's brows, and the negotiation lessons that still guide her today. She talks candidly about working alongside her daughter Claudia, what keeps her motivated decades into her career, and how she continues to innovate while staying grounded. This is a story about beauty, grit, and building an empire one brow—and one bold move—at a time. Hosted on Acast. See acast.com/privacy for more information.
Kim Vaccarella is the founder and CEO of Bogg Bag, the durable, washable, and colorful tote designed to carry it all with ease, from beach days to everyday adventures.Kim's journey to building Bogg Bag was anything but linear. A mom of two with a full-time job, she sketched the idea for a sturdier beach tote after one too many sandy, soggy days at the shore. Turning that sketch into reality meant dipping into her children's college savings, navigating failed prototypes, and surviving a shipment disaster that nearly sank the company. She pitched the concept to investors, auditioned for Shark Tank four times, and kept going even when the odds looked impossible. For nearly a decade, Kim built Bogg slowly and steadily on the side, determined to protect her vision and move at her own pace. That persistence paid off. Today, Bogg Bag is a thriving $100 million brand carried in major retailers like Nordstrom, Target, and Dick's Sporting Goods, with millions of bags in the hands of customers across the country.In this week's episode, Kim gets super detailed about the many ups and downs on bringing this business to life - from the risks she took to place her first big order, the moments she nearly walked away, and the lessons she learned about patience, resilience, and staying true to her path. We talk about the turning points that defined her journey—from manufacturing challenges and early rejections to grassroots growth and viral moments, and the leap of faith she took when she left her 26-year career to focus on Bogg full time. Kim also shares why she ultimately turned down a massive nine figure acquisition offer and what it means to build a business on your own timeline. If you've ever doubted your pace or questioned your path, Kim's story proves that slow growth can be just as powerful.In this episode, we'll talk to Kim about:* Why slow and steady growth builds sustainable businesses. [02:27]* Kim's early drive for financial independence. [07:31]* How a beach day sparked the idea for Bogg Bag. [10:14]* Early prototypes and industry rejections. [17:16]* Selling the first 300 bags. [19:22]* Funding the first batches through savings and family support. [20:50]* Manufacturing disaster and Hurricane Sandy. [23:11] * Factory challenges and key lessons. [29:15]* Finding the right long-term manufacturing partner. [32:57]* Auditioning for Shark Tank four times. [36:09]* Raising her first $120K from trusted connections. [37:15]* Leaving her 26-year career. [41:20]* The million-dollar sales milestone and early COVID pivots. [42:12]* Going viral with Peloton moms. [44:25]* Why Kim turned down a $100M acquisition deal. [53:18]* Navigating imitators and fierce competition. [59:25]This episode is brought to you by beeya: * Learn more about beeya's seed cycling bundle at https://beeyawellness.com/free to find out how to tackle hormonal imbalances. * Get $10 off your order by using promo code BEHINDHEREMPIRE10Follow Yasmin: * Instagram: https://www.instagram.com/yasminknouri/* Stay updated & subscribe to our newsletter: https://www.behindherempire.com/Follow Kim: * Instagram: https://www.instagram.com/boggbags/* Instagram: https://www.instagram.com/kimvaccarella/* Website: https://boggbag.com/ Hosted on Acast. See acast.com/privacy for more information.
In this episode of Fashion & Founders Victoria Smith sits down with Ginny Seymour, CEO and re-founder of Aligne. Founded in East London and freshly expanded to New York, Ginny rebuilt ALIGNE as a design-led, DTC-first womenswear brand. Just in two years created a viral hero piece, the Daphne blazer, and has driven $1M in US revenue without paid ads. Ginny shares how ShopMy, smart gifting, and obsessing over customer signals shaped the product line and why she intentionally said “no” to wholesale to protect speed and point of view, until Nordstrom literally slid into her DMs. We cover ALIGNE's US growth playboo, plus the brand's values-driven partnerships with female athletes, including a yearlong co-designed collection with Lucy Bronze. Ginny shares fantastic and valuable advice for founders.Follow Fashion & Founders:Podcast IG: @fashionandfoundersPodcast Substack: Fashion and FoundersPodcast Website: fashionandfounders.comPodcast TikTok: @fashionandfoundersPodcast LinkedIn: Fashion and FoundersPodcast YouTube: Fashion and FoundersPodcast Links: Shop MyVictoria Pickle Closet: @victoriasLocker Links: LockerFollow Ginny:IG: @ginny_h_seymourFollow Aligne:IG: @aligneShop HEREFollow Arame:IG: @aramecareShop HEREFounder: @brittany.arnettThanks for listening!
Today's guest turned a simple idea into a sell out product sold in Nordstrom and other major retailers, and she's here to show you how she did it. Courntey Johnson, former Founder of the yoga mat company MYSOLMAT is here to share the mindset and strategies behind spotting opportunities hiding in plain sight and transforming everyday frustrations into brilliant product ideas that sell. We also dive into creative, under-the-radar ways to get your products into the right hands, WITHOUT relying only on social media. In This Episode, You'll Learn:00:00 - Who is Courtney Johnson?01:30 - Why did Courtney start MYSOLMAT?02:00 - What is the simplest way to guarantee your product will sell?04:00 - What's the Product Boss framework for creating a product?04:51 - How vanity can guide your path to profit.06:45 - Courtney's cheat code for finding new product ideas.09:15 - Why having a personal brand will take you farther, faster than a faceless business.12:52 - How to use social media when you hate creating content.14:40 - The most unhinged things Courtney Johnson did to get her product into retail shops.16:15 - When does it make sense to send out samples of your product?17:41 - The most overlooked social platform you need to be on, LinkedIn.19:00 - How to use LinkedIn to reach buyers.20:00 - What influencer marketers will give you the greatest ROI?21:10 - The best and worst ways to cold pitch brands about your product.Resources + LinksLet's increase your holiday sales in just 5 days! Join the free Rock Your Holiday Challenge HERE!Get business tips sent right to your inbox - join the newsletter!Watch on YouTubeFollowJacqueline on IG: @theproductbosstheproductboss.comCourtney on IG: @courtlynnjohnson
Welcome to the world, Lucy Grey! Alex and Jon had a baby and she's more perfect than you could ever imagine. In this week's episode, they discuss their trip to the hospital and what it's like to finally have their daughter in their arms. Yes, it's a bunch of sleepless nights and a complete change of lifestyle, but they couldn't be happier. Even in the throws of new parenthood, they still have time to answer your questions and give advice. Take it lightly, though. They're running on negative 10 hours of sleep. Submit your questions here!0:00 - Intro41:09 - Lady Bits42:09 - Most Unexpected Thing About Giving Birth 42:31 - Tips For Supporting Your Partner 42:57 - Shocking Thing About Birth 44:08 - What's Easier Than Expected?45:24 - Should We Get a Midwife?47:04 - Recovery After Birth48:23 - Baby Products: Buy vs. Skip01:00:02 - My Mother-In-Law Needs To Back Off01:02:52 - Resenting My Husband Postpartum 01:06:09 - Too Many Newborn Opinions! 01:08:04 - Navigating Labor and Delivery 01:11:33 - Sharing Your Secret Winx - Head to hellowinx.com/GITMS for 50% off Winx at Walgreens.Headspace - For a limited time, get Headspace FREE for 60 days. Go to headspace.com/STRAIGHT.Square - Right now, you can get up to $200 off Square hardware at square.com/go/straight. Run your business smarter with Square. Get started today.Nuna - Visit nunababy.com to learn more or visit your local Nordstrom to test out the gear.Visit our website www.giveittomestraightpodcast.comVisit our other website www.alexjon.comFind us on Instagram!PodcastAlexJonSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
For over 50 years our company—Nordstrom Inc.—had been a publicly traded entity. Owned by shareholders, traded on Wall Street, and largely evaluated by its stock price. That all changed on May 20, 2025, when we—the family—with more than a little help from our friends, bought it back. What does that actually mean? How does that all work? What are the potential risks, and long-term implications for the future of the business? These are the questions that we're here to answer today in Part 1 of our two-part series all about how Nordstrom went private. From the outside it may seem like this sort of thing happens relatively quickly. An offer is made, the stock gets bought, the company disappears from the market, and that's it! But we can tell you now—having gone through it—the whole process is really a lot more complex than we had initially imagined. So to set the stage and discuss some of the circumstances that placed us on this path, we've invited back to the Nordy Pod Co-CEO, Erik Nordstrom, and Chief Merchandising Officer, Jamie Nordstrom. You'll also hear from the super talented investment banker that helped to guide and advise us in this endeavor, Ken Moelis. Together we'll walk you through the entire process from start to finish, we'll discuss some of the main motivations for, and future benefits of achieving our goal, as well as some of the most perilous, high-stakes risks involved in the journey of Nordstrom going private. Thanks for tuning in to episode 97. We hope you enjoy it! Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to nordypodcast@nordstrom.com to be a part of the conversation! And, be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more.
Episode 261 of The Smart Agents Podcast features Dallas-based agent Linda Bale, who turned her personal experience of living in 17 homes across 8 states into a thriving real estate career built on empathy and relationships. From her early career in retail with Nordstrom and Bullocks Wilshire to becoming a founding agent at Coldwell Banker Apex in Frisco, Linda has always centered her work on listening and serving others.Now leading Bale Real Estate Group, she blends her background in customer service with concierge-level real estate care — helping clients navigate relocations, family transitions, and emotional moves with trust and confidence. By leveraging open houses, social media marketing, and a strong follow-up system, she's grown her business through consistency and genuine connections.In this episode, Linda shares:✅ How to use open houses as a powerful lead source✅ Why relationships and empathy matter more than transactions✅ The role of social media in building a modern real estate business✅ How concierge-level service sets you apart from the competitionConnect With Linda
Most parents spend years worrying about the wrong things. And meanwhile, they miss the dangers that really matter. Today's guest is Dr. Beachgem, a pediatric ER doctor and mom of four, who has seen firsthand what actually lands kids in the hospital. In this episode, she reveals the 3 things she would never let her own children do, the fears we need to release, and the surprising truths she wishes she'd known as a brand-new mom. You'll walk away with clarity on what really keeps kids safe, freedom from the fears that don't serve you, and a brand-new perspective on parenting that could change your family forever.Dr. Meghan Martin, known online as Dr. Beachgem10, is a board-certified pediatric emergency medicine physician, mom of four, and a trusted voice in family health education. She began creating content on TikTok during the COVID-19 pandemic to help parents navigate medical information in a clear, compassionate, and accessible way.With nearly 7 million followers across platforms, Dr. Martin actively practices in pediatric emergency care, treating critically ill and injured children. Whether she's in the ER, sharing disaster preparedness tips or kids summer safety tips, juggling life with kids and her cats, Dr. Martin leads with authenticity and heart. She's a doctor, wife, and mom—committed to helping families feel informed, empowered, and seen.This episode may contain paid endorsements and advertisements for products and services. Individuals on the show may have a direct, or indirect financial interest in products, or services referred to in this episode.Visit www.expressable.com/BEDTIME to find the perfect speech therapist and get started on your child's communication journey.Visit nunababy.com to learn more or visit your local Nordstrom to test out the gear. Go to harbor.co/BLF and use code BLF for $50 off and experience the security every parent deserves. Try ZipRecruiter for FREE at ZIPRECRUITER.COM/FEELINGS! Produced by Dear MediaSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this episode of Nursing Uncharted, we explore the evolving world of travel nursing, with a spotlight on the recruitment process and the lasting effects of COVID-19 on nursing demand. Bianca Otero, a Director of Recruitment at AMN Healthcare, shares her expertise on high-need contracts, the critical role of compensation, and the dynamics of the nurse-recruiter relationship. The conversation highlights the importance of quality nursing care, the unique challenges faced by travel nurses, and the shifting priorities in the nursing profession as it adapts to a post-COVID landscape.Chapters:00:00 Introduction to Travel Nursing and Recruitment01:02 The Impact of COVID-19 on Nursing Demand04:10 Understanding High-Need Contracts06:53 The Role of Recruitment in Filling Nursing Gaps10:46 Compensation and Its Influence on Travel Nursing14:52 The Importance of Patient Care in Recruitment19:03 Building Relationships Between Nurses and Recruiters23:07 Quality vs. Quantity in Travel Nursing27:03 Navigating Challenges in Travel Nursing31:00 The Future of Travel Nursing Post-COVID34:51 Conclusion and Final ThoughtsAbout Bianca:Bianca is an accomplished recruiting leader with over 8 years at AMN Healthcare, where she advanced to Director of Recruiting. With nearly a decade of leadership experience at Nordstrom prior to transitioning into healthcare recruitment, she brings a proven track record in building teams, driving growth, and delivering results. Passionate about the positive impact recruitment has on patient care, Bianca is dedicated to leading a team that connects the right talent to the right opportunities every day. READY for TravCon? Here's Your Ultimate Guide to TravCon 2025Meet Ann & the AMN Healthcare Team at Booth #545About AnnAnn King, a seasoned travel nurse with a remarkable 14-year track record, has dedicated the past 13 years to specializing in Neonatal ICU. Ann has been traveling with AMN Healthcare for 4.5 years, enriching her expertise with diverse experiences. Currently residing in San Diego, Ann not only thrives in her nursing career but also serves as the host of the Nursing Uncharted podcast, where she shares invaluable insights and stories from the world of nursing. Connect with Ann on Instagram @annifer05 No Better Place than CA! Book your assignment in the Golden State Today! Level up your career today! Find your dream travel assignment! Support for every step. Learn more about AMN Healthcare's EAP Program. Share the opportunity and refer a friend today! Ready to start your next travel assignment in the Golden State? Browse CA Jobs! Episode Sponsor:We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare. Discover job opportunities and manage your assignments with ease using AMN Passport. Download the AMN Passport App today! Join Our Communities: WebsiteYouTubeInstagramApple PodcastsSpotifyLinkedInFacebook Powered by AMN Healthcare Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
On today's episode, co-hosts Josh Christensen and associate editor David Salazar, filling in for Yasmin Gagne, discuss the latest news in the world of business and innovation. Topics include Jimmy Kimmel's return, Nvidia's plans to invest $100 billion in OpenAI, and the Trump administration's unfounded claims about Tylenol. Next, Yaz speaks to Jessica Schinazi, CEO of the direct-to-consumer luggage brand Away. They discuss making the company profitable, launching soft-shell suitcases and other accessories, and transitioning away from DTC to sell on Amazon and at Nordstrom. Finally, Yaz interviews David Allemann, co-founder of premium sportswear brand On, about competing in a crowded athletic shoe market, receiving an investment from Roger Federer, and the company's innovative physical retail strategy. For more of the latest business and innovation news, go to https://www.fastcompany.com/news
Born in June 1969 and raised in Southwest Washington state, Reshell Douglas grew up surrounded by entrepreneurship, learning the ropes of retail in her family's bridal salon where she worked in sales, buying, and merchandising. By age 14, she was already attending trade shows as a buyer, and throughout the 1980s she gained hands-on experience in retail sales at Nordstrom, JC Penney's, and Hickory Farms. In 1990, she married her husband Scott, with whom she recently celebrated 35 years, and in 2003 they welcomed their beloved daughter, Ellery. In 2000, Reshell opened her brick-and-mortar store, Not Too Shabby Boutique, which continues to thrive today. With over two decades in business, she embraces her role as a creative and passionate small business owner, living her best entrepreneurial life—and dreaming of one day continuing her story on a beach.In this episode, Reshell “Shelly” Douglas shares her inspiring 25-year journey of owning and evolving Not Too Shabby Boutique in Vancouver, Washington. From her early beginnings in the bridal industry to navigating economic downturns, shifting trends, and the challenges of COVID, Shelly reveals how adaptability, creativity, and strong customer relationships have been the key to her long-term success.We are doing our first-ever open call! You can submit your store or favorite store to be on the podcast because every store has a story behind it! Go to theretailwhorepodcast.com, click on SUBMIT YOUR STORE, fill out an easy form and we'll see you on the mic!What's Inside:Shelly's evolution from working in her family's bridal salon to running her own boutique for 25 yearsHow she pivoted her business through changing times, from shabby chic to gift baskets, and thrived even during economic downturns and COVIDThe importance of building customer and employee relationships, working the sales floor, and staying inspired as a small business ownerMentioned In This Episode:InstagramFacebookNot Too Shabby Boutique WebsiteSupport the show
We're kicking off Season 3 with a surprise episode! Ally joins us as we catch up on summer adventures, share behind-the-scenes of Dan's big birthday Vestival, laugh about failed sourdough attempts, chat farmers markets, and finally answer the question you've all been asking: is Ally still at Nordstrom?! It feels so good to be back behind the mic, we can't wait for you to listen in!We'd love to hear from you. Reach out and let us know what you think or if you have any questions about this week's episode! If you'd like more info on mortgage or real estate planning, reach out to Dan at dankellermtg@gmail.com or on IG at @mymortgageguydan.Jenny can be reached at hello@jennycookies.com or on IG at @jennycookiesWe hope you enjoyed today's show, God Bless!P.S. Could you do us a favor? Take 1-min and leave us a 5-star review and message on Apple podcast or Spotify? Thank you So much!-Dan & Jenny
Loretta Soffe is a seasoned retail executive, board director, and strategic advisor with more than 25 years of experience driving growth and innovation in the global retail space. As the former executive vice president and general merchandising manager of Women's Apparel at Nordstrom, she led the company's largest division, growing revenue by 33% to over $2 billion and doubling e-commerce sales to $275 million. Loretta was also a key player in shaping Nordstrom's early omnichannel strategy and building the foundation for the company's e-commerce success. After Nordstrom, she launched a successful consulting practice and served as a senior advisor at Boston Consulting Group, working with global fashion, beauty, and lifestyle brands. As a recognized thought leader in retail strategy and women's leadership, Loretta is frequently invited to speak at industry conferences and contribute to thought-leadership forums. She is passionate about mentoring, emerging leaders, and empowering the next generation of women executives. Loretta just finished her first book called Balance is Bullshit. See omnystudio.com/listener for privacy information.
We've been to London. We've been to Paris. We've been to Milan. And for this episode, we're rounding out the “Big Four" and taking the podcast to fashion week in New York! To help tell this story we're handing the hosting duties over to a familiar voice—our de facto fashion field corespondent—Vice President Fashion Director at Nordstrom, Rickie De Sole. Rickie takes the reins and dives into the history and influence of New York on the fashion industry with special guest Steven Kolb, CEO of the CFDA—the Council of Fashion Designers of America. The CFDA has been in charge of organizing New York's fashion week calendar since 2014, and notably have been instrumental in promoting and guiding established and emerging American designers. We'll also stop by the headquarters of the luxury women's ready-to-wear and accessories brand Altuzarra, to speak with the extremely talented founder, CEO and Creative Director, Joseph Altuzarra. While in town, Rickie will also visit our Nordstrom New York flagship store to connect with a few more of our merchant leaders and discuss the kinds of experiences that you'll find when you walk through our doors during fashion week. And on top of all that, Rickie will also take us backstage after the Tory Burch show to meet briefly with Tory and give us a sense of how she's feeling about her collection. Thanks for tuning in to episode 96. We hope you enjoy it! Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to nordypodcast@nordstrom.com to be a part of the conversation! And, be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more.
Get actionable strategies for your business delivered weekly to your inbox. Subscribe to The FoundHer Files. No fluff. No gatekeeping. Just what works...because we're better together. SUBSCRIBE HEREFrom Starbucks tables to Taylor Swift's spotlight to Nordstrom shelves, Melinda Maria Spigel has built a jewelry empire on vision, grit, and fearless self-advocacy. Joining Lindsay Pinchuk in this episode, Melinda shares how she turned handmade pieces into a multimillion-dollar brand by trusting her instincts, funding growth in unconventional ways, and pushing past rejection until doors opened. Melinda reflects on the viral moment Taylor Swift wore her “Julian Loves Diamonds” necklace during the Eras Tour, why persistence mattered more than luck when Nordstrom finally took a chance on her, and how a relentless belief in her product carried her through every stage of growth. Her story leaves entrepreneurs with three powerful reminders: keep betting on yourself even when no one else does, treat rejection as a doorway instead of a wall, and understand your numbers as deeply as you understand your craft.Episode Breakdown:00:00 Believing in Yourself and Your Business05:07 Early Passion for Jewelry08:07 Selling Jewelry at Starbucks10:09 Winning Game Shows for Seed Money16:37 Self-Advocating and Building Connections27:08 Persistence Pays Off with Nordstrom39:32 Melinda's Actionable Advice for EntrepreneursConnect with Melinda Maria Spigel:Follow Melinda Maria on InstagramRegister for our FREE Sweep Workshop: The No Fluff Marketing Framework for Small Business Owners. Get on the waitlist for Marketing Made Simple for Small Business. Check out today's female founded brandsJessica's Natural Granola PvolveTaja CollectionEVEREVE Camp Jacket Parke Official Follow Dear FoundHer on InstagramPodcast production and show notes provided by HiveCast.fm Hosted on Acast. See acast.com/privacy for more information.
Subscribe to the video podcast: https://www.youtube.com/@DrTazMD/podcastsWhat if the reason you feel drained, stressed, or out of balance isn't something your doctor can find on a lab test, but something deeper that Western medicine has overlooked for centuries?In this eye-opening episode of Hol+, Dr. Taz MD sits down with ninth-generation doctor of traditional oriental medicine Dr. Jenelle Kim to reveal the hidden truths about constitution, essence, and the vital forces that shape your health. Together, they uncover what modern science often ignores — how your unique constitution, your emotional state, and the balance of yin and yang influence everything from hormones to longevity.From the three pillars of medicine (medicine, movement, mindset) to the forgotten role of breath and energy, Dr. Kim shares the ancient frameworks that can transform how you see your body, your stress, and your path to healing. She explains why Western approaches treat symptoms but miss the root, and how simple, timeless practices can reset your energy and restore balance.If you've ever felt like something is missing from conventional medicine, this conversation will give you a powerful new lens on what health really means.Dr. Kim and Dr. Taz discuss:Why Western medicine ignores constitution and essenceHow yin and yang govern hormones and energy flowThe three pillars of medicine: medicine, movement, mindsetWhy emotions like anger show up in your organsThe overlooked role of breath and movement as medicineWhat adaptogens really do (and when they're dangerous)Why ginseng is powerful but not for everyoneHow to simplify beauty and longevity practicesThe Daoist wisdom that brings security in uncertain timesWhy honoring your constitution removes self-comparisonThis is more than a conversation about health — it's a call to rethink what medicine should really mean in your life.Topics Covered:Constitution and Eastern medicine explainedYin, yang, qi, and organ-emotion connectionsMedicine, movement, and mindset as pillars of healthHerbal medicine, adaptogens, and ginseng cautionWhy Western medicine misses the root causesLongevity, beauty, and balance practicesThe Dao and the future of integrative healingConnect further to Hol+ at https://holplus.co/- Don't forget to like, subscribe, and hit the notification bell to stay updated on future episodes of hol+.About Dr. Jenelle Kim:Dr. Jenelle Kim DACM, L.Ac., is a 9th generation Doctor of Traditional Oriental Medicine, practitioner of Qi Gong/Moving Meditation, board director for Meditation Organization and teacher of the 8 Keys of Living Meditation. She is a prolifically and internationally cited wellness expert who has been featured in Forbes, Allure, Meditation Magazine, Time, & Good Morning America.She is the founder & master formulator of her custom manufacturing labs - JBK Wellness Labs - where her and her team of experts have developed innovative products in the clean beauty (skin, body, hair) and nutraceutical (dietary supplements, nutritional powders, etc) categories for global and indie brands carried in high-end retailers, including Credo, Nordstrom, Sephora & Ulta, for over 20 years.Stay ConnectedSubscribe to the audio podcast: https://holplus.transistor.fm/subscribeSubscribe to the video podcast: https://www.youtube.com/@DrTazMD/podcastsFollow Dr. Taz on Instagram: https://www.instagram.com/drtazmd/https://www.instagram.com/liveholplus/Join the conversation on X: https://x.com/@drtazmdTikTok: https://www.tiktok.com/@drtazmdFacebook: https://www.facebook.com/drtazmd/Follow Dr. Kim on Instagram:https://www.instagram.com/drjenellemkim/Host & Production TeamHost: Dr. Taz; Produced by Rainbow Creative (Executive Producer: Matthew Jones; Lead Producer: Lauren Feighan; Editors: Jeremiah Schultz and Patrick Edwards)Don't forget to like, subscribe, and hit the notification bell to stay updated on future episodes of hol+CHAPTERS:00:00 Introduction to Ancient Medicine02:39 Dr. Jenelle's Lineage and Background09:10 The Three Pillars of Medicine12:58 Understanding Yin and Yang33:38 The Role of the Liver in Hormone Balance35:50 The Role of Kidneys and Liver in Health36:25 Importance of Digestive System38:51 Personalizing Wellness42:55 The Power of Herbal Medicine50:38 Navigating the Herbal Supplement Industry56:26 Korean Beauty Secrets59:16 Longevity and Stress Management01:07:33 Final Thoughts and Farewell
What is Nordstrom's number-one goal? If you're a Nordstrom employee you'd better know the answer, because it's pretty much the first thing that we ask at every state-of-the-company meeting. Invariably when we single out our newer crew members we'll get a mixed bag of pretty good answers. But the truth is, there is only one answer—which is to improve customer service. And it's that word "improve" that we're really focusing in on today. Customer service is our single most important characteristic and the foundation of our whole reputation. But here's the rub: with that shining reputation comes incredibly high expectations. Expectations that rest on the shoulders of each and every person that works at our company, from our salespeople to our store managers, from regional managers all the way up to our executive team. And though we do get a lot of really great feedback about our people stepping up and making somebody's day, we also get our fair share of negative remarks. Times when we've fallen short. When the customer experience doesn't live up to our reputation and the customer's expectations. And yet, it's in those failures—the imperfect moments—that we often find the most meaningful lessons. In this episode we're joined by a series of Nordstrom leaders who know full well the critical importance of continuously reigniting these conversations around our service culture. You'll hear from Co-CEO Erik Nordstrom and Chief Merchandising Officer Jamie Nordstrom, as well as three store managers: Brandon Gross, Stephany Pierce and Ted Reed. You'll also hear from our Vice President General Manager in charge of Nordstrom New York, Chris Wanlass. Listen in to their stories of missteps and mistakes, of moments when our service wasn't exactly what it should have been, and how those moments became turning points and reminders that humility is not at all a weakness, but our greatest strength. Thanks for tuning in to episode 95. We hope you enjoy it! Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at 206.594.0526, or send an email to nordypodcast@nordstrom.com to be a part of the conversation! And be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more.
Glam & Grow - Fashion, Beauty, and Lifestyle Brand Interviews
Dolce Glow, founded by celebrity tanning artist Isabel Alysa, is a clean, luxury self-tanning line that blends beauty with wellness. Isabel's journey began with her own confidence boost after her first spray tan, which inspired her to dedicate her career to helping others feel radiant in their skin. Raised in foster care and leaving home at 17 with only a backpack, she turned resilience into a driving force, eventually working with stars like Kim Kardashian, Jennifer Lopez, and Selena Gomez. In 2021, she launched Dolce Glow, which has since expanded into Nordstrom, Ulta, and QVC. Most recently, she introduced Sunnee BaeSkin in 2025—a skincare-first tanning line infused with marine-powered ingredients and designed to be more accessible to a younger audience. Beyond her brands, Isabel created the Dolce Glow & Grow Summit to mentor and empower aspiring beauty entrepreneurs. Her story is one of grit, vision, and the belief that beauty can transform both confidence and lives.In this episode, Isabel also discusses:Surviving neglect, overcoming abuse, and finding strengthThe importance of mental health in achieving successFrom instagram DM's to spray tanning Kylie JennerThe power of organic product promotionBuilding two brands and doubling her customer baseThe confidence a great spray tan can build (and no, you don't have to be orange)Spray tan education and continuing to teach across the USWe hope you enjoy this episode and gain valuable insights into Isabel's journey and the growth of Dolce Glow & Sunnee BaeSkin. Don't forget to subscribe to the Glam & Grow podcast for more in-depth conversations with the most incredible brands, founders, and more.Be sure to check out Dolce Glow & Sunnee BAEskin at www.dolceglow.com, www.sunneebaeskin.com and on Instagram at @dolceglow & @sunneebaeskinRated #1 Best Beauty Business Podcast on FeedPostThis episode is brought to you by WavebreakLeading direct-to-consumer brands hire Wavebreak to turn email marketing into a top revenue driver.Most eCommerce brands don't email right... and it costs them. At Wavebreak, our eCommerce email marketing agency helps qualified brands recapture 7+ figures of lost revenue each year.From abandoned cart emails to Black Friday campaigns, our best-in-class team manage the entire process: strategy, design, copywriting, coding, and testing. All aimed at driving growth, profit, brand recognition, and most importantly, ROI.Curious if Wavebreak is right for you? Reach out at Wavebreak.co