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Drawing on her background in winemaking and Silicon Valley, Ashley Leonard, Founder and CEO of Innovint, has developed a modern platform that tracks everything from the vineyard to the bottle. From getting granular with COGS to automating TTB compliance, Innovint gets the winery out of spreadsheets and into a modern, cloud-based, mobile-centric system. This system is designed to accomplish Innovint's mission: Helping wineries run better businesses. Detailed Show Notes: Innovint overview - mobile-driven winemaking platform, tracks and manages all winemaking options, and automates compliance>600 winery clients (~80% of wineries still using Excel)92% of clients in North America, 8% InternationalMission: helping wineries run better businessesTTB requires reporting for producers >500 cases4 productsGrow - vineyard tracking platform from the winemaker's lens; phenology dates, yield estimates, applications, harvest scheduling, historical trendsMake - winemaking from fruit reception to bottling; work enablement platform with digital work ordersFinance - tracks all costs associated with making wine, final COGS; the finance team applies overheadsSupply (2025 launch) - case goods management, inventory tracking, integrates with DTC platforms & distributors, has allocations as a planning toolHas open APIs; integrates with TankNet and VinWizard for winery automation, receives data back for actions taken; integrates with quality control labs (e.g., ETS) and can take action more quicklyCore benefitsKey differentiator: profitability per SKU and true COGS/product (w/o Innovint, calculated once per year)Efficiency, working smarter, better decision making, and more transparencyReporting to be able to manage qualitySome wineries use data to track carbon footprint (e.g., water use, weight of glass)Reduces the risk of an auditCompliance reporting (e.g., TTB 5120, export reports) - Gloria Ferrer went from 3 people over 2 days to 15 minutes for 1 personLarger wineries tend to have more tangible benefitsDomaine Chandon saved $75k annually by making the workflow paperlessPatz & Hall saving 40 hours/monthOnboarding5-step self-serve process (vineyard sources, lots, volume, vessels, current inventory) takes a couple of days for small wineriesPremium package for larger wineries includes team training, and full data migration takes 2-8 weeksPricing - SaaS modelScales based on size (production) and complexity (# of locations) of the wineryNot user or usage-basedImplementation ~$1-2kSubscription starts at $2,400/year for a boutique winery for MakeMarketing - “has tried it all”, tries to add value to the end userDoes a lot of speaking engagements/webinars on being a healthy wineryManages The Punchdown, a free digital community that is a peer-to-peer exchangeReferrals from clients are the most effective marketingLaunched the State of the Wine Business Health Report (2024) - surveyed with >500 participantsTo reach wineries that don't go to conferences - LinkedIn/social, co-marketing, financial webinarsPaid advertising sometimes works, but it's not a top lead generatorBarrier to purchase - resistance to change, case studies help overcome (e.g., Domaine Carneros saw what Chandon was doing and bought the product)The product roadmap includes Supply module, AI applications, and embedded tools Hosted on Acast. See acast.com/privacy for more information.
Two-time Emmy and three-time NAACP Image Award-winning television Executive Producer Rushion McDonald interviewed Annie Yatch. A leadership and performance coach specializing in helping high-achieving entrepreneurs balance business growth with personal fulfillment. The discussion focused on leadership, relationships, and overcoming subconscious barriers to success.
Two-time Emmy and three-time NAACP Image Award-winning television Executive Producer Rushion McDonald interviewed Annie Yatch. A leadership and performance coach specializing in helping high-achieving entrepreneurs balance business growth with personal fulfillment. The discussion focused on leadership, relationships, and overcoming subconscious barriers to success.
On today's Bible Answer Man broadcast (06/11/25), Hank answers the following questions:Do you know the date of Noah's flood? John - San Diego, CA (0:51)How can I communicate truth to Jehovah's Witnesses about the deity of Christ when they reference their New World translation of the Bible? Jared - Olathe, KS (5:32)I feel like charismatics and Pentecostals are dependent upon hearing God's audible voice. Does God speak to us audibly? Wayne - St. Paul, MN (8:46)I hold 6,000-year days of creation. The millennium starts in the year 7000. What are your thoughts? Jim - Shreveport, LA (16:12)Should we boycott businesses that are owned and operated by homosexual people? James - Springfield, MO (21:30)
Two-time Emmy and three-time NAACP Image Award-winning television Executive Producer Rushion McDonald interviewed Annie Yatch. A leadership and performance coach specializing in helping high-achieving entrepreneurs balance business growth with personal fulfillment. The discussion focused on leadership, relationships, and overcoming subconscious barriers to success.
With a background in college athletics and academia, Dr. Carrie Graham pivoted her career after earning her Ph.D. in Adult Education. As a professional, she had attended many training programs, and realized that these programs were lacking any sort of personalization to the attendees. It was then that she became an Adult Learning Strategist and Consultant, who specializes in helping small businesses creating more engaging and tailor-made training programs. -Chapters- 00:00 Introduction 4:50 Starting the business 9:50 Overcoming nerves 11:32 Identifying effective training 16:06 Treating your employees right 19:24 Using training to develop company culture 23:10 Finding your first client 25:14 The future of the business 27:18 Reflecting back on the business 30:24 Advice for other entrepreneurs 31:21 Closing and contact
This week on the pod with Trace and Blake (because Craig is still off in Europe!!):
Cyberattacks on big companies get plenty of attention, but small businesses are hit about four times as often. A New Orleans restaurant owner lost thousands after her Facebook was hacked. The Gulf States Newsroom's Stephan Bisaha shares why hackers are targeting small businesses. There's been roughly $11 billion in cuts to university research funding since President Trump took office in January. Trump has cited widespread political bias, including antisemitism, as the reason for these cuts, saying universities have forfeited the right to taxpayer support. While institutions like Harvard and Johns Hopkins are temporarily self-funding their research, not every institution has the means to do this. Robert Twilley, a professor and vice president at the Office of Research & Economic Development at Louisiana State University joins us to discuss how research funding cuts could impact schools like LSU.Recent national analysis shows Louisiana is bucking a national trend related to state budgets. It's called revenue volatility, and the report from The Pew Charitable Trusts shows Louisiana's is actually lower than most of the nation.Justin Theal, senior officer with The Pew Charitable Trusts tells us how this rating relates to the state's budget.___Today's episode of Louisiana Considered was hosted by Adam Vos. Our managing producer is Alana Schreiber. We get production support from Garrett Pittman and our assistant producer Aubry Procell.You can listen to Louisiana Considered Monday through Friday at noon and 7 p.m. It's available on Spotify, the NPR App and wherever you get your podcasts. Louisiana Considered wants to hear from you!Please fill out our pitch line to let us know what kinds of story ideas you have for our show. And while you're at it, fill out our listener survey! We want to keep bringing you the kinds of conversations you'd like to listen to.Louisiana Considered is made possible with support from our listeners. Thank you!
Want to Start or Grow a Successful Business? Schedule a FREE 13-Point Assessment with Clay Clark Today At: www.ThrivetimeShow.com Join Clay Clark's Thrivetime Show Business Workshop!!! Learn Branding, Marketing, SEO, Sales, Workflow Design, Accounting & More. **Request Tickets & See Testimonials At: www.ThrivetimeShow.com **Request Tickets Via Text At (918) 851-0102 See the Thousands of Success Stories and Millionaires That Clay Clark Has Helped to Produce HERE: https://www.thrivetimeshow.com/testimonials/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire See Thousands of Case Studies Today HERE: www.thrivetimeshow.com/does-it-work/
In this episode, Joseph Graham sits down with Cameron Herold, a visionary business leader who has spent decades transforming companies, coaching entrepreneurs, and engineering world-class cultures. From his early years growing up in Northern Canada to becoming the driving force behind scaling 1-800-GOT-JUNK? from $2 million to $106 million, Cameron's journey is nothing short of inspiring.Cameron shares how his father instilled an entrepreneurial mindset in him—teaching him to hate a job and love creating companies that employ others. By 18, Cameron had started 14 different businesses, and by 20, he was running a franchise with 12 employees. His twenties and thirties saw him coaching over 120 entrepreneurs, including Kimbal Musk, Elon Musk's brother, before stepping into his most transformative role yet: COO of 1-800-GOT-JUNK?.With a relentless focus on scaling and culture-building, Cameron helped turn the company into one of Canada's most desirable workplaces, expanding operations to four countries and 330 cities. This episode dives deep into his strategies for growth, leadership lessons, and the behind-the-scenes moments that made it all happen.What You'll Learn in This Episode:How Cameron's entrepreneurial upbringing shaped his careerThe mindset needed to scale businesses effectivelyLessons from coaching top entrepreneurs, including Kimbal MuskThe strategic moves behind 1-800-GOT-JUNK?'s explosive growthWhy building a strong company culture is key to long-term successGet ready for an episode packed with wisdom, practical insights, and compelling stories from a business leader who knows what it takes to create lasting impact.
For episode 527, Brandon Zemp is joined by Peter Goodwin CEO & founder of idea-L, an AI and Web3 platform equipping entrepreneurs with the resources to transform any business idea into a reality.Using AI-powered technology, the platform allows entrepreneurs to assess the viability of an idea early in the ideation process, enabling them to make data-driven decisions on if, and how to move forward before investing significant time, capital, and resources.⏳ Timestamps: 0:00 | Introduction1:04 | Who is Peter Goodwin?2:40 | UAE hub for AI3:47 | What is idea-L?8:18 | Why Entrepreneurs struggle12:15 | What is the process behind idea-L?17:12 | IRP, IFP & DeVC Fund20:52 | Criteria to apply24:48 | Capital funding caps27:17 | VC ecosystem today33:26 | idea-L roadmap
Send us a textIn this episode we interview Kellie Cummings, a seasoned communications consultant with deep experience leading comms through crisis—most notably during the 2008 global financial collapse. She now helps organizations strengthen their internal trust through intentional, meaningful communication practices.What you'll learn in this episode:Why trust erodes silently inside companies—and how to detect itThe neuroscience of trust and how oxytocin plays a role in teamworkHow psychological safety depends on closing the gap between voice and choiceTactical strategies to encourage awe and kindness in remote environmentsHow high-trust teams impact brand, content quality, and customer resonanceThe link between segmentation, empathy, and trust-driven marketing
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Starting a business without addressing essential legal requirements is gambling with your future success. In this eye-opening conversation with intellectual property and business attorney Ana Junca, we explore the critical legal foundations every entrepreneur needs to establish from day one.Ana reveals why most entrepreneurs fall into two dangerous categories—the accidental entrepreneur who stumbles into success without preparation, and the intentional but sloppy entrepreneur who plans inadequately. Both approaches create significant vulnerabilities that could destroy your business. She walks us through crafting a comprehensive business plan that satisfies legal requirements while setting you up for financial success.The LLC vs. sole proprietorship debate gets settled once and for all, with Ana providing compelling reasons why an LLC is worth every penny for the protection it offers. We explore the nuances of industry-specific licenses and permits, essential contracts every business needs (from operating agreements to NDAs), and website compliance issues that are leading to costly lawsuits against even the smallest businesses.Perhaps most valuable is Ana's expert guidance on intellectual property protection in the age of AI-generated content. She clarifies the critical differences between trademarks, copyrights, and patents, explaining exactly what entrepreneurs should prioritize based on their business model. When content theft happens, Ana shares the step-by-step approach to effectively address infringement without wasting thousands on unnecessary legal fees.Ready to protect everything you're building? Connect with Ana through the links in our show notes for a free consultation about your specific legal questions. Don't wait until a problem arises—establish your legal foundation today.Support the show
Wanna start a side hustle but need an idea? Check out our Side Hustle Ideas Database: https://clickhubspot.com/thds Forget crypto and AI startups today—real wealth is hiding in plain sight at your local car wash and laundromat. Codie Sanchez ditched Wall Street to build a financial empire buying the most boring businesses imaginable, and she's here to spill exactly how she does it. We're talking numbers, scaling small businesses and why that unsexy HVAC company down the street might be your ticket to financial freedom. Plus: Lululemon stock tanks and Buc-ee is putting on his lawyer pants. Join our host Jon Weigell as he takes you through our most interesting stories of the day. Join Codie LIVE, in person, for her scaling workshop in Miami in just a few weeks! Learn more here: https://contrarianthinking.co/events/new-growth-accelerator-workshop-miami/ Follow us on social media: TikTok: https://www.tiktok.com/@thehustle.co Instagram: https://www.instagram.com/thehustledaily/ Thank You For Listening to The Hustle Daily Show. Don't forget to hit subscribe or follow us on your favorite podcast player, so you never miss an episode! If you want this news delivered to your inbox, join millions of others and sign up for The Hustle Daily newsletter, here: https://thehustle.co/email/ If you are a fan of the show be sure to leave us a 5-Star Review, and share your favorite episodes with your friends, clients, and colleagues.
Supporting Queer Businesses - Ilah Jewelry! full 371 Mon, 09 Jun 2025 13:24:00 +0000 0x1gslMXyteva8WCybmQuSolRTqXkRjC latest,wwbx,society & culture Karson & Kennedy latest,wwbx,society & culture Supporting Queer Businesses - Ilah Jewelry! Karson & Kennedy are honest and open about the most intimate details of their personal lives. The show is fast paced and will have you laughing until it hurts one minute and then wiping tears away from your eyes the next. Some of K&K’s most popular features are Can’t Beat Kennedy, What Did Barrett Say, and The Dirty on the 30! 2024 © 2021 Audacy, Inc. Society & Culture False https://player.amperwavepodcasting.com?feed-link=
What if I told you there's ONE thing that could make the difference between being a replaceable vendor and becoming an irreplaceable strategic partner for your clients? As a service provider, you're probably already doing amazing work, but if you're missing this crucial element, you might be at risk of getting cut when budgets tighten.In this episode, I'm going off script from my usual marketing and course creation advice to speak directly to service providers. Drawing from my extensive experience as the CEO on the other side of your invoices, I'm sharing the secret ingredient that will make clients keep you around for the long haul: demonstrated value.Here's the harsh truth – doing good work and being nice to work with isn't enough anymore, especially in an age where AI can handle many tasks. What makes you truly irreplaceable is showing the strategic impact of your work and tying it directly to your client's bottom line. I'll walk you through exactly how to create simple, effective reports that showcase your value in a way that makes CEOs think, "I can't live without them!"What you'll learn:The key difference between service providers who get kept versus those who get cutWhy "ticking the box" and delivering on time isn't enough anymoreHow to identify and report on growth metrics that CEOs actually care aboutPractical examples for different service types (email marketers, social media managers, customer support)A step-by-step approach to creating simple, powerful monthly value reportsWhy becoming a strategic partner (not just a vendor) is your ultimate goalYour Next Steps:Get our best-seller, The 2-Hour Brand Book: https://gemmabonhamcarter.com/brand Work with Me: https://www.gemmabonhamcarter.com/programsWhat I Use to Run My 7-Figure Business: https://gemmabonhamcarter.com/toolsConnect on Social: https://www.instagram.com/gemma.bonhamcarter Support the show
Shane McMurray - How do tariffs and supply chain issues affect wedding businesses?What if your costs doubled overnight? What happens to your business when tariffs and supply chain issues change in a heartbeat? Are you relying too much on a single supplier? In this episode, I talk about the unpredictable nature of tariffs, how they impact different segments of the wedding industry—from bridal shops to service providers—and what proactive steps you can take, like contract updates and diversifying your supply chain, to stay resilient in uncertain times.Listen to this new episode for practical ideas on protecting your business, managing costs, and preparing your contracts for sudden market shifts.About Shane:Shane helps businesses grow profits, attract qualified leads, refine pricing, close more sales, and uncover key opportunities using unbiased, independent research on the wedding market. His work has been featured in The New York Times, Forbes, NPR, and more, and is trusted by government agencies, investors, and researchers. With a B.S. in IT, an MBA in E-Business, and over 30 years' experience in data and 20 years in wedding industry research, he deliver insights that identify your core customer and sharpen your marketing strategy.Link: https://wedding.report/Contact Shane: LinkedIn - Shane McMurrayText or call 520-906-8025If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at Alan@WeddingBusinessSolutions.com or visit my website Podcast.AlanBerg.com Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com View the full transcript on Alan's site: https://alanberg.com/blog/Are you going to Wedding MBA? Use the promo code - Alan - to save $20 off your tickets, at www.WeddingMBA.com And don't worry, if you can't use your tickets this year, they're transferrable or you can hold them to use next year. I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is Alan@WeddingBusinessSolutions.com. Look forward to seeing you on the next episode. Thanks. Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site: Apple Podcast: http://bit.ly/weddingbusinesssolutions YouTube: www.WeddingBusinessSolutionsPodcast.tv Spotify: https://spoti.fi/3sGsuB8 Stitcher: http://bit.ly/wbsstitcher Google Podcast: http://bit.ly/wbsgoogle iHeart Radio: https://ihr.fm/31C9Mic Pandora: http://bit.ly/wbspandora ©2025 Wedding Business Solutions LLC & AlanBerg.com
Heatwaves don't have names unlike storms or hurricanes - which are categorised. But extreme heat can have a huge impact on people's lives, on overall public health, and the local economy. We look at a pilot project that took place in the Spanish city of Seville called ProMETEO, aimed at naming heatwaves in order to raise public awareness, and better prepare local economies in extreme heat conditions.And we speak to businesses that are having to plan for hotter weather and ask them whether categorising heatwaves could make them more resilient. If you would like to get in touch with the show, please email: businessdaily@bbc.co.ukPresented and produced by Ashish Sharma(Picture: A waitress tries to cool down with a fan at a restaurant in Seville on 23 July, 2024, as temperatures rose across southern Europe during a heatwave last summer. July 21, 2024 was the hottest day ever registered globally, according to preliminary data published by the EU's climate monitor. Credit: Getty Images)
Public Relations for Small Businesses isn't just about press releases and damage control — it's the foundation for trust, reputation, and long-term growth. In this episode, marketing and PR consultant Leslie A.M. Smith shares how entrepreneurs, physicians, and service-based professionals can use PR to elevate their brand and connect with their audience more authentically.If you're searching for effective small business marketing strategies, frustrated by cost-effective PR tactics that don't work, or trying to align your personal branding with your services — Leslie brings clarity, actionable steps, and a no-nonsense approach. Her insights address the very questions many entrepreneurs ask:“How do I position myself in a crowded market?”“Why isn't my branding working — and how do I fix it?”“What's the difference between crisis communication and true proactive PR for doctors or service providers?”“How can I use the marketing mix for entrepreneurs to attract my ideal clients?”Leslie breaks down the PR game in a way that's digestible, especially for professionals like doctors, dentists, and lawyers. She explains how customer service in healthcare is a vital brand touchpoint, why your front office may be undermining your efforts, and how to transform your brand presence without overspending.This episode will give you the clarity and direction you've been looking for. Leslie's analogies — from “marketing mania” to the “cake and frosting” branding metaphor — will shift the way you view PR forever.
Discover how Diana Khan built 8 real estate businesses from the ground up and transformed her career into a powerhouse of success! In this episode, Diana shares her inspiring journey from a law school student to a multifaceted real estate investor and business owner, offering valuable insights and strategies for anyone looking to break into real estate investing or scale their investment portfolio.What you'll learn:Diana's innovative approach to real estate investing, including strategic renovations and scaling with AI.How she created vertically integrated businesses to build generational wealth.The importance of trust, delegation, and structuring your business for long-term success.Essential legal tips to protect your investments and maximize profits.Actionable advice for managing multiple businesses while balancing personal life.Connect with Diana Khan and explore her offerings to empower your real estate journey at dkawmd.com.
Erin Stahla, Co-owner of Stahla Services, a nationwide provider of restroom, shower, and ADA trailer rentals again joins Enterprise Radio. Erin will discuss some … Read more The post I Like Boring Businesses—And You Should Too! appeared first on Top Entrepreneurs Podcast | Enterprise Podcast Network.
What if your inventory could forecast itself—or your website merchandised itself based on who was browsing? This week, I'm joined by Drew Marconi, CEO and co-founder of Intelligems.io, to explore how AI is unlocking new ways for brands to manage forecasting, pricing, and marketing. If you've been curious about how AI can actually improve your margins (not just make cool images), you'll want to tune in. Listen in as Drew breaks down how AI is reshaping eCommerce, from hyper-personalized site experiences to margin-aware merchandising strategies. We also talk about the difference between forecasting for fashion versus CPG, why most brands are wasting money on acquisition, and how to build an AI foundation that works. Plus, Drew shares practical tips on how to start testing AI in your business—even if you're skeptical. You can find show notes and more information by clicking here: https://bit.ly/4kPYBZO Interested in our Private Community for 7-Figure Store Owners? Learn more here. Want to hear about new episodes and eCommerce news round-ups? Subscribe via email.
In this episode, Scott breaks down how small landscaping businesses can outrank national chains on Google Maps—without spending big on ads or hiring a marketing agency. Spoiler alert: You already have a secret weapon the big brands can't compete with. Scott shares the 3 ranking factors Google actually uses to decide who shows up at the top—and how small, scrappy landscapers can win by leaning into what makes them local and trustworthy. You'll learn: The #1 mistake landscapers make with their Google Business Profile How to turn everyday jobsite photos into visibility boosters Why your local reputation matters more than brand recognition What “relevance” really means—and how to update your profile to match it How to use reviews the right way to build trust and climb the ranks Plus, Scott shares the overlooked reason some landscapers with fewer reviews are still beating the competition—and how you can do the same with a simple weekly routine.
What if you could buy a business with zero capital and still win big? In this episode, I sit down with Laurent Soulé to explore the mindset shift from real estate to business ownership. We unpack why buying a business doesn't require millions, how to build equity without cash, and the underrated power of confidence and creativity in deal-making. Laurent shares how the same skills used in real estate, like due diligence, structure, and relationship-building, can be transferred to acquire and scale small businesses. We talk about the difference between owning and operating, why working on the business matters more than working in it, and how AI, automation, and workflow systems can help de-risk even the most intimidating businesses. Laurent explains how to start small, reduce risk, and offer real value without needing to be the expert in the industry. Tune in to learn why value creation, not capital, is your biggest lever in business acquisition, and how to get started by simply asking: where can I help? — Tired of spreadsheets and admin headaches in your rental business? If you're a real estate investor looking to simplify operations and grow your portfolio, Kompas is your new best friend. This all-in-one property management and accounting software helps you automate the tedious stuff—like receivables, renewals, and leasing—so you can focus on creating value. Boost your cash flow, improve your NOI, cut down back-office work, and scale with confidence.
In this episode of Main Street Matters, Elaine Parker and EJ Antoni from the Heritage Foundation discuss the implications of President Trump's tax reform bill on small businesses. They explore the benefits and drawbacks of the bill, including the small business tax deduction, the SALT deduction, and the need for spending cuts. The conversation also touches on the complexities of legislation and the importance of communicating federal finance to the public. Read more of EJ's work HERE | https://herit.ag/4kyxN0k #smallbusiness #taxreform #Trump #taxbill #SALTdeduction #economicgrowth #spendingcuts #federalfinance #taxdeductions #smallbusinessowners #legislationSee omnystudio.com/listener for privacy information.
Over the past 22+ years, I've helped thousands of business owners scale successfully. One key pattern I've seen time and again? Businesses hitting a wall between $1M–$3M in revenue—and staying stuck there. In this video, I break down exactly why that happens and how to push through the “messy middle” without losing your sanity.
Let's talk about 3 things working right now in 2025 for getting clients in your wellness business—and what's just not cutting it anymore.Get The Secret Video Class:
What if scaling your solopreneur business didn't mean hiring a team or working 80-hour weeks? In this episode, we're diving into creative, cost-effective ways to grow, without giving up the freedom that made you go solo in the first place.From automating tasks and outsourcing smartly to using AI to customize your messaging and repurposing content like a pro, we're sharing real strategies that actually work. Whether you're a one-person powerhouse or just getting started, this episode is your blueprint for doing more with less.Being a solopreneur is awesome but it's not easy. It's hard to get noticed. Most business advice is for bigger companies, and you're all alone...until now. LifeStarr Intro gives you free education, community, and tools to build a thriving one-person business. So, if you are lacking direction, having a hard time generating leads, or are having trouble keeping up with everything you have to do, or even just lonely running a company of one, be sure to check out LifeStarr Intro!Access Lifestarr Intro
Send us a textWant to Save 30+ Hours a Week and Future-Proof Your Business? Here's How Tech and AI Make It Happen with Tom AltmanIf tech overwhelms you but you know it could change the way you work and market—this episode is your gateway to clarity.Tom Altman, longtime CIO/CTO, tech strategist, and AI advocate, joins me to talk about how small businesses can stop drowning in complexity and start using technology to scale smartly. From cutting proposal time in half to turning AI into your standard operating procedure assistant, Tom shares no-fluff insights that save time, reduce stress, and help you grow—even as a team of one.We cover:
Summary In this episode of the Customer Service Revolution Podcast, John DiJulius and Denise Thompson discuss the importance of transforming negative experiences into positive ones in customer service. They explore the concept of the Customer Bill of Rights, emphasizing the significance of consistency in service delivery. The conversation delves into the 'nevers and always' framework, which helps businesses establish clear expectations for customer interactions. John shares practical examples and insights on how to implement these principles effectively to enhance customer satisfaction and loyalty. In this conversation, John DiJulius III and Denise Thompson discuss the critical aspects of customer service, emphasizing the importance of consistency, transparency, and professionalism in interactions. They explore how to effectively roll out service standards, maintain awareness among employees, and create a positive work environment. The discussion also touches on the significance of living an extraordinary life and how personal habits impact professional responsibilities. Takeaways Turning a negative into a positive is crucial for customer experience. Inconsistency is the enemy of great customer service. The Customer Bill of Rights outlines what businesses should never or always do. Nevers and always help reduce employee and location roulette. Customer experiences should not depend on which employee a customer interacts with. Oversharing can negatively impact customer perceptions. Employees must remember they are always 'on stage' when interacting with customers. Clear communication is essential to avoid misunderstandings in service expectations. Businesses should focus on what they can do for customers, not what they can't. Creating a positive customer experience requires a commitment to service excellence. Consistency in customer interactions is crucial for service excellence. Transparency in communication fosters trust with customers. Establishing clear professional standards helps employees understand expectations. Mastering the basics of customer service can significantly improve experiences. Rolling out service standards requires context and engagement from employees. Maintaining awareness of service standards is essential for long-term success. Creating a fun work environment encourages adherence to service standards. Living an extraordinary life impacts not only personal well-being but also professional responsibilities. Habits play a significant role in shaping our actions and outcomes. Engaging employees in the training process enhances retention of service standards. Chapters 00:00Introduction and Personal Updates 02:06Turning Negatives into Positives in Customer Experience 10:07Understanding the Customer Bill of Rights 17:47Implementing Nevers and Always in Customer Service 25:33The Importance of Consistency in Customer Interaction 28:10Transparency and Communication in Service 29:05Establishing Professional Standards 30:36The Power of Basics in Customer Service 32:21Rolling Out Service Standards Effectively 35:51Maintaining Awareness of Service Standards 39:50Creating a Fun and Engaging Work Environment 42:49Living an Extraordinary Life and Its Impact Links Six Reasons Your CX Plummets When Your Business Skyrockets, and How to Fix It: https://thedijuliusgroup.com/download-reasons-your-customer-experience-plummets/ Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Employee Experience Executive Academy: https://thedijuliusgroup.com/project/exea/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership: https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors: tdg.click/claudia Secret Service Blog: https://thedijuliusgroup.com/secret-service-turns-20-and-the-dijulius-group-is-born-with-superior-customer-service-as-the-single-biggest-competitive-advantage/
Whopping 50 per cent tariffs are now in effect on steel and aluminum imports headed to the U.S. — and that's causing pain for businesses on both sides of the border. We hear from Canadian and American businesses who say they will survive, but at a cost.
Shane Ó Curraighín, Northwest Correspondent, reports on a call by the Sligo Chamber of Commerce to fully upgrade the N17 between Knock and Collooney.
DOGE Your Business/Business Efficiency Unlike some governments, a business owner doesn't have seemingly infinite funds. Government leaders can come and go while spending out of pace with revenues continues without addressing that problem. This can go on until a future breaking point, which some people never live to see. Businesses have a shorter period of reckoning. Anyone can say he or she has a business. But if more money is going out the door than is coming in consistently, is what you have a business? How long can you let this go without having serious problems? In helping the visionaries of small businesses for over fourteen years, I've had behind-the-curtain views on what is involved in achieving and maintaining an efficiently run profitable business. And with the DOGE (Department of Government Efficiency) process and its poster child - Elon Musk - so public these days, we all get the behind-the-curtain view of the steps involved in taking a bloated federal government into one that more efficiently and effectively serves the needs of its citizens. My name is Christina Marie Weber, CEO and Founder of Christian Biz Owners on Fire. Welcome to the Christian Biz Owners on Fire podcast where we are going to talk about how to improve your Business Efficiency by learning to DOGE Your Business!! RESOURCES MENTIONED ON THIS PODCAST: Watch “DOGE Your Business” on Rumble Watch “DOGE Your Business” on YouTube CHRISTIAN BIZ OWNERS ON FIRE RESOURCES: Free Report, Five Steps to Create a Sustainable Business Balancing Profit, Values, and Quality of Life: Step-by-step Video Training for Faith-based and Spiritual Business Owners.: If you think Christina might be the right resource for you, but if you have a few questions, direct message her on LinkedIn or via the contact page on her website with the phrase, ‘READY TO THRIVE”, and we can start a conversation. LinkedIn: Christina M. Weber, M.S. Christian Biz Owners on Fire Ready to rock your vision and get your transformation started right now, schedule your Manifesting Your Vision Session with Christina. Check out Christina's Book, “The Catholic Women's Guide to Healthy Relationships: 12 Supernatural Keys to Make Good Relationships Great and Improve Difficult Ones,” Subscribe to the Christian Biz Owners on Fire podcast on your favorite platform: — iTunes (Apple) -- Audible — Listen Notes -- Spotify __ Podbay __ Radio Public __ Tune In __ Amazon Music __ American Podcasts Christian Biz Owners on Fire Podcast YouTube Channel Stay in touch with me! Website & Blog: Gab.com Instagram Christianbizownersonfire LinkedIn Minds.com @Christianbizownersonfire https://www.minds.com/christianbizownersonfire/ Threads.com X Christina M Weber Pinterest Christian Biz Owners on Fire YouTube Christian Biz Owners On Fire YouTube Channel Christian Biz Owners on Fire Podcast YouTube Channel Rumble Christian Business and Life Coach/Entrepreneurial Consultant #christianbizownersonfire #ChristinaMarieWeber #DOGE
The new law, which goes into effect in October, was introduced by Ward 17 Councilmember Charles Slife. It also bans employers from asking applicants for their salary history.
In this illuminating episode, Matt Edmundson sits down with George Bryant, a renowned e-commerce strategist who has helped scale hundreds of companies to seven, eight, and even nine figures. Beyond the tactics and strategies, this conversation dives deep into what truly drives business sustainability - purpose over profit, authentic relationships, and the personal growth necessary to lead thriving enterprises.I wonder if we've been thinking about business success all wrong? Throughout this conversation, George Bryant challenges conventional wisdom about what drives sustainable growth. It's not the latest marketing tactic or funnel - it's the authentic relationships we build with ourselves, our teams, and our customers.What struck me was George's insight that "you don't have the business you want because you haven't become the person to run it yet." This perspective shift invites us to look inward before looking outward for solutions.Have you considered how your relationship with yourself might be affecting your business decisions? Perhaps the next big breakthrough isn't in a strategy but in creating space for reflection and connection.For more insights on building purpose-driven businesses that stand the test of time, visit our website where you'll find additional resources and ways to connect with both Matt and George.ResourcesGuest & CompanyGeorge's website - https://mindofgeorge.com/George's Instagram - https://www.instagram.com/itsgeorgebryant/Episode-Specific Resources'All In' by Mike Michalowicz - https://allinbymike.com/'The Little Book of Clarity' by Jamie Smart - https://www.amazon.co.uk/Little-Book-Clarity-Jamie-Smart/dp/0857086065eCommerce Podcast EcosystemeCommerce Cohort signup (free monthly calls for eCommerce entrepreneurs) - https://www.ecommerce-podcast.com/cohortMatt's LinkedIn Profile - https://www.linkedin.com/in/mattedmundson/The eCommerce Podcast Newsletter for show notes and extra insights - https://www.ecommerce-podcast.com/subscribe
There is a new look to The Bookkeepers' Podcast as Jo and Zoe share their real life stories to tackle a common challenge many aspiring bookkeepers face: how to start a virtual bookkeeping practice from home—particularly after facing redundancy. Drawing from their own experience and real-life questions from their Facebook community, Jo and Zoe walk through the essential steps needed to set up a compliant, confident and client-ready bookkeeping business. From choosing your business structure and securing AML supervision to creating engagement letters and setting prices, this episode is packed with foundational advice for new and returning practice owners. Jo shares her personal story of being made redundant and how that pivotal moment led to building a practice that aligned with her lifestyle and values. Zoe explores the mindset shifts required to move from an employee mentality to business owner confidence, especially when it comes to pricing and valuing your expertise. The conversation also unpacks the pitfalls of hourly pricing, the emotional impact of redundancy, and the need to invest in yourself and your business. Whether you're at the beginning of your journey or considering a refresh, this episode will help you lay the right foundations. You Will Learn: Why redundancy can be a powerful catalyst for starting your own practice. The essential legal and regulatory steps to set up a bookkeeping business. The mindset shift from employee to business owner. Why pricing by the hour is outdated—and what to do instead. How to build confidence, even when you're feeling uncertain. The importance of identifying your ideal client early on. 00:00 - Intro: How to Start a Virtual Bookkeeping Practice 00:17 - Starting a Business After Redundancy 07:29 - Step-by-Step: Setting Up a Bookkeeping Business 12:04 - Do You Need a Solicitor for Contracts? 14:01 - Ideal Clients and Choosing Your Services 15:54 - Pricing Lessons from Bridesmaids' Dress Alterations 18:59 - The True Value of Your Time at Work 22:49 - What's the Minimum You Should Charge as a Bookkeeper? 26:07 - Why Hourly Rates Hold You Back ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- About our Sponsor This episode of The Bookkeepers' Podcast is sponsored by Xero. Get 90% off your first 6 months by visiting: https://xero5440.partnerlinks.io/6figurebookkeeper ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.
What would a strength studio from the future look like and how would it work? Spoiler alert: the future is happening right now, and there's a lot we can learn from it! Lucas Leal joins us to talk about how his strength training studio is using technology to train clients better and make operating a HIT business smoother, more efficient, and easier to scale, and that's just with current technology — wait ‘til you hear about what he's trying to get done with robotics and artificial intelligence! Lucas Leal is the CEO of Slowfit in Spain and the founder of the Resistance Institute and an expert in biomechanics and strength training. He focuses on helping people get – and stay – strong at any age. He has also authored books on biomechanics and exercise in Spanish. If you want to learn how a hyper-efficient and futuristic strength training business operates and see what the future might hold for you as a strength studio owner, make sure you don't miss this one. ━━━━━━━━━━━━ Build a successful strength training business (free trial) ━━━━━━━━━━━━ Not sure? Book a quick clarity call (no pressure) ━━━━━━━━━━━━ For the complete show notes, links, and resources, click here
KeywordsBitcoin, block space, mining, cryptocurrency, settlement layer, hyperbitcoinization, commodity, financial institutions, nation states, future of BitcoinSummaryIn this conversation, Rob Warren and Bob Burnett discuss the evolving concept of block space in Bitcoin, emphasizing its scarcity and future implications. They explore how Bitcoin may serve as a global settlement layer, the necessity for miners and businesses to adapt to the commodification of block space, and the potential role of nation states in controlling this resource. The discussion highlights the importance of understanding the future dynamics of Bitcoin mining and transaction processing as the ecosystem matures.TakeawaysBlock space is becoming a commodity rather than just a reward for miners.The future of Bitcoin will see it as a major player in global settlement.There is a need for regularity in transaction processing for businesses.Miners will need to adapt to the commodification of block space.Nation states may become significant players in Bitcoin mining.The demand for block space will increase as Bitcoin matures.Businesses will require assurances for transaction costs and processing.The concept of block space futures could emerge in the market.Bitcoin's role as a settlement layer will necessitate changes in transaction processing.The sovereignty of nations may depend on their control over block space.Chapters00:00 Introduction to Block Space Scarcity02:08 The Evolution of Mining and Block Space04:49 Understanding Block Space as a Commodity07:12 The Future of Bitcoin as a Settlement Layer09:37 Predictability in Transaction Processing11:48 The Role of Corporations and Nation-States in Mining14:31 The Financialization of Block Space16:50 Block Space Futures and Market Dynamics19:34 The Ethics of Bitcoin Mining22:11 The Future of Block Space Control24:29 Conclusion and Future Outlook
I want to hear your thoughts about the show and this episode. Text us here...What if your marketing actually worked, not just looked good?In this episode of Casa De Confidence, Julie sits down with Liz Johnson, President and Principal Consultant of Mountain View Marketing, a powerhouse agency helping small and mid-sized businesses scale sustainably through smart branding, strategic outreach, and ROI-driven marketing.With 20+ years of experience, Liz breaks down:The biggest branding mistakes small businesses make (and how to fix them)Why strategy should always come before tacticsHow her team helped businesses grow up to 300%—without a single contractWhat it really takes to create marketing that connects and convertsHow to rebuild after a bad agency experienceIf you've ever wondered why your marketing isn't giving you results—or how to create a brand that actually grows your business—this episode is a must-listen.What You'll Learn:The difference between marketing that looks good vs. marketing that performsHow to align your brand with your business growth goalsWhy relationships, referrals, and ROI are the secret sauce for longevityHow to confidently choose the right marketing support for your stage of business
This week, in Episode 249, we bring you a conversation recorded at our recent 21 Hats Live event in Ann Arbor, Michigan, with Ari Weinzweig, co-founder of one of America's most influential small businesses. Starting 43 years ago with a highly successful college town delicatessen that they could have replicated all over the country (including for Disney), Ari and co-founder Paul Saginaw have instead built Zingerman's Community of Businesses, a collection of 12 Ann Arbor-based, collaboratively run businesses each with its own leadership and ownership structure. Together, these businesses produce $80 million a year in revenue. They include a bakery; a coffee company; two event spaces; a roadhouse; a Korean restaurant; a mail-order operation; an international food-tour business; a publishing house that publishes, among others, Ari Weinzweig; and a training center—ZingTrain—that has shared the Zingerman's approach to business building with more than 10,000 businesses.In 2003, Bo Burlingham pronounced Zingerman's “The Coolest Small Company in America.” Bo's article became the foundation of Small Giants, his book about companies that are more intent on being great than being big. The last thing we did at 21 Hats Live was to sit down with Ari to talk about that philosophy. In his passionate responses to our many questions—responses, I should note, that include a few F-bombs—Ari explains how the Zingerman's team decides whether to start a new business, how he and Paul made (and re-made) an especially difficult decision about expanding, how he and Paul have managed to sustain their partnership for more than four decades, how they chose a succession plan, how they know if they're charging enough, why for many years Ari's mother continued to believe he was a failure, and a whole lot more.
If you are spending more time staring at your windshield instead of looking into your customers' eyes, you are doing field sales wrong. Over the past couple of years, there's been a resurgence in field sales. Businesses everywhere are adding field salespeople and sending representatives out into the territory to meet with customers face-to-face. And for good reason—human beings buy from human beings. The most powerful way to anchor relationships, solve problems, and sell more is to get in front of your customers. With AI creating so much noise in the system, it's getting harder to prospect via email and social media. Going out and knocking on doors has become an easier way to connect with people, build relationships, and open up opportunities in your pipeline. And the good news, at least for now, is that prospects are happy to see field sales pros and inviting them in to their businesses and homes. But with the resurgence of outside sales comes an age-old problem: Field salespeople have got to travel to get to customers. And here's the brutal reality—the single greatest waste of time for field sales professionals is staring at a windshield. On this Money Monday segment of the Sales Gravy Podcast I'm going to teach you exactly how to minimize windshield time and maximize face time. Because at the end of the day, you don't get paid to drive. You get paid to sell. The Windshield Time Delusion Too many reps delude themselves into believing that driving from one place to another is "working." Let's get something straight: Driving is not an accomplishment. I don't care if you put 100 miles on your vehicle in a day. That doesn't mean you accomplished anything meaningful. It just means you drove from one place to the next, burning dinosaurs and wasting time. I see this all the time. Reps will drive to one customer, then drive all the way across their territory to another customer, instead of concentrating their work in a single geographic area. They'll dead-head out to an appointment, then drive all the way back to the office, passing up dozens of prospects they could have walked into along the way. Don't confuse activity with productivity. Just because you drove all over creation, that doesn't mean you had a productive day. Your job is to be in front of customers, not behind a steering wheel. Every minute you spend staring at your windshield is a minute you're not building relationships, solving problems, putting new opportunities in the pipe or closing deals. The Mathematics of Effective Field Sales Territory Management Let me put this in perspective with some simple math that will blow your mind. Let's say you're a typical field sales rep working in a moderate-sized territory. You make 5 customer visits per day, and between poor route planning and territory management, you spend an average of 45 minutes driving between each appointment. That's 3 hours and 45 minutes of windshield time daily. Over a 5-day work week, that's 18 hours and 45 minutes of non-productive driving time. That's nearly half of your work week spent accomplishing absolutely nothing. Now, let's say you tighten up your territory management and reduce that drive time to 20 minutes between appointments through better planning. You're now down to 1 hour and 40 minutes of windshield time daily, or 8 hours and 20 minutes weekly. You just freed up more than 10 hours per week. That's enough time for 15 to 20 additional customer visits or prospect calls. Over a month, that's 60-80 more customer touchpoints. Over a year, that's 720-960 additional opportunities to build relationships and generate revenue. The reps who figure out how to minimize windshield time don't just have better work-life balance—they absolutely dominate their territories and blow past their quotas while their competitors are still driving around wastefully. Map Your Territory Into Quadrants This is why the first rule of field sales is get...
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Karla Trotman. President and CEO of Electro Soft Incorporated, an electronics manufacturing and engineering firm. The discussion focused on breaking barriers for women and minority business owners in manufacturing and closing the racial wealth gap.
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Rebecca Homkes. She is a high-growth strategy specialist, bestselling author, and executive advisor. The discussion focused on navigating uncertainty in business and her Survive, Reset, Thrive framework.
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Karla Trotman. President and CEO of Electro Soft Incorporated, an electronics manufacturing and engineering firm. The discussion focused on breaking barriers for women and minority business owners in manufacturing and closing the racial wealth gap.
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Rebecca Homkes. She is a high-growth strategy specialist, bestselling author, and executive advisor. The discussion focused on navigating uncertainty in business and her Survive, Reset, Thrive framework.
How do some retail stores stay open for years without making a profit? In this episode, we explore the hidden factors that keep struggling businesses afloat. Side Hustle School features a new episode EVERY DAY, featuring detailed case studies of people who earn extra money without quitting their job. This year, the show includes free guided lessons and listener Q&A several days each week. Show notes: SideHustleSchool.com Email: team@sidehustleschool.com Be on the show: SideHustleSchool.com/questions Connect on Instagram: @193countries Visit Chris's main site: ChrisGuillebeau.com Read A Year of Mental Health: yearofmentalhealth.com If you're enjoying the show, please pass it along! It's free and has been published every single day since January 1, 2017. We're also very grateful for your five-star ratings—it shows that people are listening and looking forward to new episodes.