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On the Schmooze Podcast: Leadership | Strategic Networking | Relationship Building
I'm pleased to interview one of our Biz Book Pub Hub Partners. Our Hub Partners are experts who support entrepreneurs along their author journey. Today's guest is a personal brand strategist and messaging expert with over a decade of experience helping thought leaders, authors, and speakers amplify their voices and step into greater visibility. She's known for her ability to reflect back the brilliance of her clients, putting words to their ideas in a way that sparks action and creates lasting impact. As the CEO and Founder of Raised Voices, she specializes in positioning experts for book launches, speaking opportunities, and platform growth, especially those looking to pivot into the next level of thought leadership. With a signature process that combines storytelling, digital strategy, and sharp insight, she helps her clients shape messages that truly move people forward. Originally from the U.K. and now based in the U.S., she brings a global perspective to her work and is the author of “A Power of Your Own.” She's also the host of the podcast We're Speaking, which was created to level the public speaking playing field by offering world-class advice to rising voices. Please join me in welcoming Nikki Groom. In this episode, we discuss the following:
What if the expiration date on your current life isn't a dead end—but an invitation to reinvent yourself? In this inspiring, high-energy episode, Anne Bonney chats with Ken Hartley www.kenhartley.com award-winning speaker, singer, and corporate magician, about his wild and courageous career pivot at 50 years old. After 36 years leading music ministries, Ken walked away from everything stable and familiar to chase a completely different dream—and he didn't just pivot; he pulled a full-on magic trick on his career and life.From secret childhood magic shows to rocking stages as an inspirational illusionist, Ken shares how he turned fear into fuel and rejection into redirection. His story will challenge everything you think you know about leadership, reinvention, and what it really takes to chase a dream at any age. In this episode, you'll discover:Why courage isn't about fearlessness—it's about movement despite the fear How true leaders speak their team's "language" to create belonging and connection (and why outdated leadership styles fail) The human-ness of personal reinvention—and how it can connect you to others If you're standing at a crossroads (or just need a little push to dream bigger), Ken's story is your sign. Press play and prepare to be inspired—and maybe pull a little magic into your own life too.Indiana Jones clip Ken mentions: https://www.youtube.com/watch?v=q-JIfjNnnMAWant more from Ken?www.kenhartley.comwww.linkedin.com/in/ken-hartley/www.facebook.com/kenhartleyspeakingKen Hartley is a CSP® (Certified Speaking Professional) with the National Speakers Association, a Certified Leader with the John Maxwell Team, and a Certified expert in DISC. He is also a recipient of the Merlin Award from the International Magicians Society for "Corporate Inspirational Magician of the Year” for 2024.He exists to empower you see past the illusions of leadership and communication so you can become the authentic leaders others want to follow.
On the Schmooze Podcast: Leadership | Strategic Networking | Relationship Building
Have you ever thought of your book as a business card that opens doors? It's not just about selling copies; it's about the ripple effects your book creates in your industry and beyond. From attracting the right clients to building a reputation as a thought leader, a book can position you for success in ways you never imagined. But it requires more than just publishing—it needs a plan to engage your audience and amplify your message. That's why I created the Biz Book Pub Hub. Our experts and community members are here to help you navigate every stage, from writing to marketing and beyond. Get started at www.BizBookPubHub.com. I'm excited to introduce today's panelists, who will share their stories of transformation through their books. Bruce Scheer wrote “Inspire Your Buyers: Go to Market with a Story That Sizzles,” to show you how to craft a clear, compelling narrative that gets everyone—from your team to your target buyers—on the same page and fired up to take action, so you can close more deals and grow faster. Emily Crookston wrote “Unwritten: The Thought Leader's Guide to Not Overthinking Your Business Book,” the go-to guide for business owners who want to stop overthinking and finally get their book done—without pausing everything else in their business to make it happen. Karin Freeland wrote “Grab Life by the Dreams: The Essential Guide to Getting Unstuck and Living Your Purpose,” your no-BS guide to ditching autopilot, owning your purpose, and building a life you're actually excited to wake up to—starting now. Please join me in welcoming Bruce, Emily, and Karin. In this episode, we discuss the following:
The Art of the Voice with Leslie Gordon Episode #157 In this episode of The Creative Soulpreneur, host Nick sits down with Leslie Gordon, a dynamic public speaker, coach, and linguist. Leslie, who will soon be stepping into her new role as the president of the National Speakers Association's Atlanta chapter, shares her inspiring journey from a Barbie-loving child who dreamed of being a dancer to a seasoned linguist passionate about the power of language and communication. They dive into her fascinating work, which includes accent and voice training, and discuss the importance of reconnecting with one's authentic voice. Leslie shares valuable insights on maintaining curiosity and breaking away from the "shoulds" that often hinder personal growth and expression. Tune in to explore the transformative nature of language and discover how Leslie's story can inspire you to reclaim your own voice and follow what makes your heart truly happy. Key takeaways: Play as a Pathway: Rediscovering the child-like curiosity and playful experimentation can be a gateway to uncovering your authentic self and voice. Whether it's through imaginative play with Barbies as a child or experimenting with new sounds and languages, embracing play leads to creative discovery. The Power of Curiosity: Maintaining a mindset of curiosity rather than obligation (switching "should" to "could") opens up new possibilities. By asking ourselves what might happen instead of telling ourselves what to do, we access a more expansive and creative mindset. Aligning Voice and Purpose: Finding your voice isn't just about speech clarity—it's about aligning your physical, mental, and emotional self with your true purpose. Through coaching and reflection, understanding the motivations behind our inner narratives can unlock a more authentic and powerful way of communicating. Lesliegordonspeech.com Leslie Gordon Instagram Story Telling Guide!!! Leslie Gordon is a public speaker, speaker coach, and linguist with over 20 years of experience helping individuals refine their speech, voice, and accents to communicate with clarity and confidence. Armed with a doctorate in linguistics, fluency in Spanish and Portuguese, and specialized teaching of accents, she combines academic expertise with personal insights as a language learner and former unconfident speaker. Leslie's customized approach empowers professionals, performers, and presenters to connect with their authentic voice, achieve their goals, and build lasting skills that foster clarity, connection, and self-assurance. Nick Demos is a Tony and Olivier Award winning Broadway producer, documentary filmmaker, conscious business coach and manifestation expert. With over 15 years of teaching pranayama (breath work), yoga and creativity as well as thirty years in the entertainment industry, he has travelled from the Tony Awards to ashrams and run a multi-million dollar business in between. Nick helps you clear blocks and tap into your creative intuition so you can tell your stories and manifest the business and life of your dreams creating wealth and impact.
On the Schmooze Podcast: Leadership | Strategic Networking | Relationship Building
Writing, publishing, and marketing a business book can feel overwhelming when you go at it alone. But what if you didn't have to? That's where the Biz Book Pub Hub comes in. We've built a community of experts who support entrepreneurs through every step of their author journey—from the first draft to a fully launched and marketed book. In the Hub, you'll find guidance to help you leverage your book to grow your business. Plus, our free virtual networking events connect you with fellow authors, helping you grow and thrive as a writer. You'll also find archived episodes of this podcast, which releases new episodes every Tuesday and Thursday. If you're ready to explore these resources and more, visit www.BizBookPubHub.com. I'm honored to introduce today's panelists, who will share their author experiences. Janice Litvin wrote “Banish Burnout Toolkit,” which offers practical strategies and tools for overcoming burnout and regaining balance in one's life. Pat Miller is the author of “KICKING Karma's Ass: Unbelievable Stories of Strength, Resilience, and Perseverance, All Told with a Twist of Humor,” a raw and inspiring story of one woman rebuilding her life and business against all odds—proving that strength isn't a choice, it's a necessity. Wendy Gates Corbett wrote “The Energy of Belonging: 75 Ideas to Spark Workplace Community,” a practical guide filled with 75 simple, research-backed strategies to help employees at all levels foster connection, respect, and a stronger sense of community. Please join me in welcoming Janice, Pat, and Wendy. In this episode, we discuss the following:
On the Schmooze Podcast: Leadership | Strategic Networking | Relationship Building
Today's guest is a serial entrepreneur who has started over 30 business ventures. While not all of them took off, he discovered his passion as a mobile notary and loan signing agent—a career that not only brought him financial success but also deep personal fulfillment. Through his work, he has been present for people on both their best and most challenging days, recognizing that true success in this field requires empathy, compassion, and a commitment to service. Understanding that knowledge without consistent implementation is practically worthless, he dedicated himself to helping others build thriving notary businesses. He has also found great success as an author, with two bestselling books that have become go-to resources in the notary industry. Sign & Thrive: How to Make Six Figures as a Mobile Notary and Loan Signing Agent provides a step-by-step guide to building a lucrative notary business, while SuperCharge Your Notary Business with LinkedIn helps professionals leverage social media for growth. His books, combined with his online courses and coaching, have empowered thousands to take control of their financial futures. As the CEO of NotaryCoach.com, author of six books, and former host of the SideHustle Lounge Podcast, he has become a trusted mentor for aspiring notaries looking to create financial freedom and a meaningful career. Please join me in welcoming Bill Soroka. In this episode, we discuss: ↪ Overcoming Author Demons: Bill unpacks his personal journey from 26 business failures to finally writing and launching "Sign and Thrive," revealing how he conquered self-doubt and leveraged his notary expertise to serve a unique audience. ↪ Niche is Rich: Discover why focusing your business book on a highly specific audience, not the masses, can supercharge your credibility, attract partnerships, and drive organic sales and opportunities you never expected. ↪ The Power of Book-Driven Business: Learn how every book Bill writes acts as a lead magnet for his broader business ecosystem, fueling courses, coaching, speaking gigs, and major industry partnerships (plus why giving away books is sometimes the smartest sales move). ↪ Collaboration Essentials: Thinking about co-authoring? Bill dishes out candid tips on choosing the right partner, setting clear expectations, and navigating the emotional and financial intricacies for a win-win experience. Links LinkedIn, Instagram, and YouTube. www.notarycoach.com “Beyond Loan Signings: The Ultimate Guide to Monetizing Your Notary Commission with Specialty Work” “Dandelions: A Pandemic-Era Writing Adventure With Two Unlikely Friends” “Sign and Thrive: How to Make Six Figures As a Mobile Notary and Loan Signing Agent” “Supercharge Your Notary Business With LinkedIn: How Mobile Notaries and Loan Signing Agents Build Their Brand, Get Known, and Connect With Their Dream Clients” “The Notary Business Building Challenge: 90 Days to More Clients, More Income, and More Confidence” “Your Passport to Apostilles: 116 Tips to Build a Thriving Business as an Apostille Agent” Books mentioned in this episode: “Where Good Ideas Come From” by Steve Johnson “The Long Game: How to Be a Long-Term Thinker in a Short-Term World” by Dorie Clark Other Resources Learn more about Laura Biewer. Learn more about Judy Lawrence. Learn more about the National Speakers Association. Learn more about the National Notary Association. Robbie's Resources Schedule a complimentary book launch brainstorming session: www.BookLaunchBrainstorm.com. Find all the archived podcast episodes, plus an invitation to free virtual networking events for writers and authors, AND Hub Partners ready to help entrepreneurs become successful authors: www.BizBookPubHub.com Learn more about your ad choices. Visit megaphone.fm/adchoices
Deanna Jones is a seasoned professional with over 30 years of experience in the technology sector, specializing in sales and operations roles. Her career includes a 25-year tenure at Cisco Systems, where she transitioned to her authentic self in 2019. She serves as the President of the Harmony LGBTQ+ Chamber of Commerce and is an active member of the Raleigh Chamber of Commerce and NC Chamber of Commerce; she is also a member of both the Raleigh Metro and Triangle Society of Human Resource Management. Deanna is a proud member of the National Speakers Association of the Carolinas.Drawing on her personal and professional experience, She helps organizations attract capable candidates, support their growth, and keep them engaged. Deanna shares her insights and advocates for inclusive environments across various platforms. Her transition at Cisco inspired her to become deeply involved with the LGBTQ+ community, leveraging her extensive experience and knowledge to assist companies in creating more diverse workplaces.Deanna has spoken at many companies and conferences in the local area. She holds an MBA from Elon University and a Master's in Instructional Technology from the University of Maryland University Global Campus.Deanna enjoys speaking at the Monti, a storytelling group in Durham, and coaching T-Ball in her spare time.More Info: Deanna JonesSponsors: Master Your Podcast Course: MasterYourSwagFree Coaching Session: Master Leadership 360 CoachingSupport Our Show: Click HereLily's Story: My Trust ManifestoSupport this show http://supporter.acast.com/masterleadership. Hosted on Acast. See acast.com/privacy for more information.
Welcome to the #ShareYourHotness Podcast episode 157! Lyndsey Van Sickle is a certified speaker. She knows what it is to live under immense pressure and sees how the things we don't say block productivity and passion. Her programs are hands-on and focus on the real cause of burnout to get professionals back to their original passions. Lyndsey serves on the board of the National Speakers Association, Mountain West Chapter. She is a master's graduate of Rapport Leadership and certified in crucial conversations. She was a finalist in the NSA storytelling competition. Lyndsey is the author of The Black Book. She is a passionate wife and mother to four, with a love for speaking and outdoor adventures with her family. Website: lyndseyv.com Facebook: lyndseyv_ Instagram: lyndseyv_ LinkedIn: Lyndsey Van Sickle Support The #ShareYourHotness Podcast by contributing to their tip jar: https://tips.pinecast.com/jar/the-syh-podcast Find out more at https://the-syh-podcast.pinecast.co
Kirstin Carey Bio: I'm a serial entrepreneur. I started my first business in college. I've built multiple 6- and 7-figure businesses that were brick-and-mortar as well as online virtual companies. I've been in business consulting, sales, health coaching, restaurants, and professional speaking, to name a few. I'm also a holistic practitioner littered with certifications in neuroresilience, nutrition, and emotional wellness. I became a practitioner because I needed a solution to heal from two autoimmune conditions - which I did. So I not only understand what it feels like to be a successful business owner, I also understand what it's like when your body stops you in your tracks because you are grinding, forcing, and not being authentic to yourself. I also understand the psychological components to becoming successful and what is needed to avoid burnout. (Or what to do if you already have.) I've served on the National Board of the National Speakers Association, am a board member for Energetic Health Institute, and have served as faculty for functional medicine and nutrition programs. I've had as many as 28 people on payroll and as little as 1 and have personally sold millions of dollars of products, services, catering, online courses, retreats, and high ticket coaching… What I learned over the past 30+ years, running companies, working with top executives, speaking all over the country to business owners and entrepreneurs is this: you cannot build a successful business without being effective at selling. Period. Though you can have a little hobby on the side that never really takes off, or a business that might look good from the outside, but will suck the life out of you, if you don't stay in balance. And no matter the industry or business, there's a basic process that is important to understand when it comes to sales - and much of it probably goes against everything you've probably ever heard about being successful. Selling should feel fluid, simple, and easy. If it doesn't, then you need a better way. In this episode, Virginia and Kirstin talked about: Kirstin entrepreneurial journey from the age of 18 The importance of resilience in building business The problem with “traditional sales process” How to live (and sell) in the now Takeaways: If you are pushing to convince someone to buy, you aren't selling well Your job is to help your prospect to a Clear Yes or No. Most people aren't aware of their real issue We see people as WE ARE! If you are excited about something, you can sell it! Connect with Kirstin on these platforms to learn more about her work and insights into networking effectively: LinkedIn - https://www.linkedin.com/in/kirstincarey/ Facebook - https://www.facebook.com/kirstin.carey Youtube - https://www.youtube.com/@evolveminded Connect with Virginia: https://www.bbrpodcast.com/
Company culture strategy isn't just important—it is your competitive advantage. In this powerful conversation from Take the Stage, Brad Bialy sits down with Patrick Morin, Partner at Transact Capital, to explore why company culture is more than a part of the business—it is the business. Especially in the highly commoditized staffing industry, culture is the invisible hand that shapes performance, retention, and client trust. Drawing on insights from Bill Taylor (Fast Company) and firsthand experience in M&A and organizational leadership, Patrick breaks down: Why culture defines your brand more than your strategy doc ever will How top-performing firms build cultures of accountability, learning, and responsibility The role of leadership in embedding values into operations, not just words How cultural fit—even for a 12-week assignment—can drastically improve outcomes Why the most disruptive companies hold everyone, even executives, accountable The golden framework for owning, competing, and reaching for business in uncertain times If you've ever felt like your staffing firm lacks a true differentiator—this is the conversation you can't afford to miss. Chapters and Key Moments: 00:01 – Culture is the strategy: unpacking Bill Taylor's insight 02:15 – Innovation as differentiation in a commoditized staffing world 03:47 – Top-down and grassroots culture development 05:12 – Hiring for cultural fit vs. skills 06:41 – Embedding temps into client culture 08:00 – Necessary evil to trusted advisor 11:28 – Culture of accountability, responsibility & learning 14:57 – A story of accountability—from the maintenance guy up 16:30 – Humility and “I'm sorry” as leadership superpowers 19:28 – Empathy and handwritten notes: the human advantage 24:32 – Own, compete, and reach: a framework for market strategy 28:31 – How to pivot in uncertain markets 30:58 – Optimism for the future of staffing 32:32 – About Transact Capital Partners 36:12 – Advice for new staffing professionals About the Speakers Brad Bialy is host of Take the Stage and InSights, two of the leading podcast for the staffing industry. He has a deep passion for helping staffing and recruiting firms achieve their business objectives through strategic digital marketing. For over a decade, Brad has developed a proven track record of motivating and educating staffing industry professionals at over 100 industry-specific conferences and webinars. As a visionary leader, Brad has helped guide the comprehensive marketing strategy of more than 300 staffing and recruiting firms. His keen eye for strategy and delivery has resulted in multiple industry award-winning social media campaigns, making him a sought-after expert and speaker in the industry. Patrick Morin is a partner with Transact Capital Securities, a Richmond, Virginia- based investment banking firm that specializes in mergers and acquisitions of privately-owned companies with enterprise values up to $250MM. Transact specializes in the staffing industry, serving clients in technology, light industrial, marine/stevedoring, skilled labor, hospitality, logistics, financial & administrative, legal, and medical staffing specialties. He was also one of the founding partners of BrightHammer, LLC., a global consultancy engaged by private equity groups, boards of directors, and CEOs to improve the performance of their invested companies. BrightHammer works with select start-ups, growth companies, and turnarounds to stabilize operations and ramp up revenue and employee performance. Prior to his current engagement, he was seven years as Senior Vice President with Cornerstone Realty Income Trust, Inc., a New York Stock Exchange-traded company that owned and operated apartments throughout the US. Before joining Cornerstone, Mr. Morin was with Dale Carnegie Training for five years and was an instructor for almost two decades. He was ranked among the top instructors globally and was a member of the elite Global Delivery Team. While a member of the National Speakers Association, he personally conducted thousands of keynotes and training meetings for businesses, associations, government agencies and community groups. Notable groups he's addressed include: the National Independent Staffing Association, McDonalds, National Association of Women In Construction, NASA, the National Ground Intelligence Center, the DEA, National Apartment Association, and the staffing associations of NY, Wisconsin, New Jersey. Mr. Morin appears on television, radio, and in print (Forbes, CNBC, Crain's) as an authority in his field and wrote a weekly column on sales for the Central Pennsylvania Business Journal and www.lendio.com. He serves on the boards of several local charities including the YMCA and the Franks Foundation. Patrick makes his home in Richmond, Virginia and in chairlifts of ski resorts around the country.
In this episode of Entrepreneur Weekly, Alan Taylor engages in a thought-provoking dialogue with longtime friend, Scott Duffy, exploring the rapidly evolving domain of artificial intelligence (AI) at the AI Mavericks event in Los Angeles. Initially harboring skepticism, Alan's perspective undergoes a transformation upon noting that a mere 6.1% of businesses have integrated AI into their operations, as highlighted by a Goldman Sachs study, underscoring the nascent stage of AI adoption in various sectors. Scott introduces Jason Barnard, who developed a tool to help brands build authority in the AI sector by enhancing their online presence. Jason stresses the importance of a strong digital narrative, noting that he, despite his background, needed to boost his online authority at his company, Kalicube. Barnard focuses on training AI, like Google's algorithms, to represent individuals' credibility and expertise accurately. He encourages people to take control of their online narrative to ensure they are seen as credible experts. By testing AI platforms with inquiries about notable figures, individuals can see how consistent branding fosters trust—like teaching a dog a trick. Up next, we have Joe Stolte, who co-founded Daily AI, a groundbreaking tool that has changed how I create and send weekly emails. Despite being in its early stages, Daily AI has significant potential to transform businesses that may not realize what they're missing. The company focuses on “outcomes over outputs,” emphasizing that AI tools must drive tangible results, particularly for small businesses. By creating effective AI workflows and agents, Daily AI helps engage audiences and streamline the sales process, enabling users to automate tasks and achieve better results faster than traditional methods. Joining us next is, Renee Lossia Acho from the Renee Lossia Acho Real Estate Group, who discusses AI's role in real estate. Traditionally, developing educational courses has been resource-intensive, but AI, especially through digital twins, is changing this. However, some professionals worry about job security due to automation. It's crucial to remember that machines can't replicate the personal interactions essential for building relationships in real estate. Instead, AI should be seen as a complementary tool to enhance productivity and help professionals maximize their time. Brad Moss, founder of Enhanced AI, previously managed Amazon's third-party selling platform. Three and a half years ago, he recognized the potential of artificial intelligence and sought to create a platform for business professionals to build custom agents. With his background in tech and entrepreneurship, Moss is well-equipped to scale Enhanced AI. The platform streamlines the agent-building process, allowing users to create voice-controlled agents easily. He envisions a system where users can articulate their needs to automatically generate customized agents and encourages early engagement to maximize the platform's capabilities.. In a recent segment, Alan spoke with motivational speaker Dan Clark, who has been active since 1982 and started his career with the National Speakers Association under Zig Ziglar. Dan discussed how AI could enhance his focus on personal responsibility and character-based values, acknowledging the need for motivation in today's fast-paced world. He emphasized preserving the creative process while recognizing AI's potential to improve communication, particularly in marketing. Dan highlighted the ability of AI to replicate and amplify the wisdom of speakers like himself, Scott Duffy, and Alan. He concluded by expressing excitement about the upcoming AI Mavericks conference and its innovative potential. Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode of Speakernomics, the official podcast of the National Speakers Association, host Kenneth Kinney, also known as Shark, sits down with Ty Bennett, a CSP, author, entrepreneur, and leadership speaker redefining high performance. Ty Bennett shares his expertise on integrating research into keynote speeches and building audiences effectively. In this session, Ty will: Evaluate the importance of integrating research into keynote speeches to add credibility and engage both buyers and audiences effectively. Illustrate strategies to enhance speaker performance through continuous desire for improvement, drawing inspiration from influential members of the NSA community. Demonstrate methods to make presentations more experiential and engaging, ensuring that audiences see the value and connect deeply with the content by using storytelling and humor. Learn more about your ad choices. Visit megaphone.fm/adchoices
Dr. Joseph Michelli offers invaluable insights on balancing AI and human interaction in customer experience, drawing from his extensive research and work with renowned brands like Starbucks, Ritz-Carlton, and Mercedes-Benz. His expertise in understanding the emotional drivers behind consumer decisions and the importance of self-reflection for business leaders makes this episode a must-listen for anyone interested in enhancing their customer experience strategy. Excited to share insights from the latest episode of the Delighted Customers podcast featuring Dr. Joseph Michelli, internationally renowned speaker, author, and organizational consultant! Here are three intriguing questions addressed during our conversation: How should CEOs approach the incorporation of AI and its intersection with customer experience? What are some common missteps companies make when balancing technology and human experience? How can businesses effectively leverage both technology and human touch to enhance customer relationships? Don't miss Dr. Michelli's upcoming book, All Business is Personal available now for pre-order! Meet Dr. Joseph Michelli Joseph A. Michelli, Ph.D., C.S.P., is an internationally sought-after speaker, author, and organizational consultant who transfers his knowledge of exceptional business practices in ways that develop joyful and productive workplaces with a focus on customer experience. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their lives. Dr. Michelli is a Wall Street Journal, USA Today, Publishers Weekly, Nielson BookScan, and New York Times' #1 bestselling author. His books include: • Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges • The Airbnb Way: 5 Leadership Lessons for Igniting Growth Through Loyalty, Community, and Belonging • Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way • Leading The Starbucks Way: 5 Principles for Connecting with Your Customer, Your Products, and Your People • The Zappos Experience: 5 Principles to Inspire Engage and WOW • Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System • The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of The Ritz-Carlton Hotel Company • The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary • When Fish Fly: Lessons for Creating a Vital and Energized Workplace co-authored with the owner of the "World- Famous" Pike Place Fish Market in Seattle • Customer Magic: The Macquarie Way -How to reimagine customer experience to transform your business Joseph: • is a Visiting Professor of Service Excellence at Campbellsville University • is the recipient of the Customer Experience Professional Association's – Impact on the Customer Experience Profession award • is a Certified Customer Experience Professional (CCXP) • has been inducted into the Customer Experience Hall of Fame • has been named one of the Top 5 Customer Experience thought leaders for six consecutive years by Global Gurus • is on the founders' council of CustomerExperienceOne • has served on the editorial board member for the Beryl Institute's Patient Experience Journal • won the Asian Brand Excellence Award • holds the Certified Speaking Professional (CFP) designation from the National Speakers Association • is a member of the Authors Guild He received his master's and doctorate from the University of Southern California. Having journeyed with a close family member through a six-year battle with breast cancer, Dr. Michelli is committed to social causes associated with curing cancer and abating world hunger.
Could the courage to speak from the heart transform not only your life but the lives of others?How do you know when to trust your intuition, even when it seems completely irrational? What if failure was actually leading you to your true purpose? In this episode of The Courage To Be podcast, host Tania Vasallo welcomes transformational speaker and bestselling author Gail Larsen. Gail shares her journey from working with top executives and being part of The National Speakers Association to discovering her true calling in transformational speaking. She discusses how failure shaped her path, the importance of listening to intuition, and her unique approach to public speaking that goes beyond performance to authentic connection.Gail also recounts how a surprising phone call from President Ronald Reagan led her to the White House, how she overcame financial struggles by trusting her inner voice, and how writing her book transformed both her career and her understanding of speaking. She reveals the rituals she uses to ground herself before speaking, her perspective on divine guidance, and how transformational listening can bridge divides in a disconnected world.• Find Gail Larsen's offering at https://realspeaking.com/• Download your FREE Think and Grow Rich PDF book, the book that has made millions of millionaires! Click here: https://bit.ly/4fa6iXCAs a special bonus, join us at Increase Your Income and Impact live, in Santa Fe NM. April 3rd - 5th. On Apple Podcast send us a screen grab of your rating and review before you hit sendOnce you have the screen grab send it to the email below to claim your Discounted ticket. Subject line “event discount” help.thecouragetobe@gmail.comSimple as that! If you want a quick video on how to rate and review the podcast on Apple Podcast click here - https://bit.ly/3JXUsnhIf you'd love to watch the video version of our interviews, be sure to subscribe to the podcast's YouTube channel. - https://bit.ly/3FhRW79If you enjoyed this episode. We think you'll enjoy these other episodes:• 20: Master Your Fear of Visibility and Public Speaking with Elaine Williams - https://youtu.be/_6bNdHn06_w• 10: How to Advocate for Yourself and Become Your Own Hero When Hit with Adversity with Jessa de la Morena - https://youtu.be/2pWBf9o7WJoCONNECT WITH TANIA:FACEBOOK - Tania VasalloYOUTUBE - @thecouragetobeINSTAGRAM - @thecouragetobepodcastTIKTOK - @thecouragetobepodcastListen to The Courage To Be - https://apple.co/3Vnk1TOIN THIS EPISODE:00:00 -
Embracing Collective Strengths for Personal Growth and Building Your Community for Success with Meridith Elliott Powell. Join us for an insightful conversation with Meredith Elliott Powell as we unlock the transformative power of building your tribe for success. Meredith sheds light on how surrounding yourself with a community that challenges and inspires can elevate not only your sales performance, but also enhance various aspects of life, including health, relationships, and finance. We explore how engaging with a diverse group of individuals can break the outdated lone wolf mentality, accelerate your journey to success, and leverage collective strengths for quicker, more effective achievements. It's crucial to find a community that aligns with your values and current life stage, ensuring commitment and mutual respect. ⭐ Leave us a rating or review on your favorite podcast app. We actually read them!
NAME :Mr.Scott RameyScott Ramey | Founder , The Scott Ramey GroupINTRODUCTION :Scott Ramey, Former Fortune 500 C-Suite Executive with more than $100 Billion of Successful Sales experience and Founder of The Ramey Group, is a seasoned leader, speaker and mentor with over three decades of experience in corporate America. Having served as Executive Vice President of Workplace Solutions at Transamerica, Senior Vice President at Nationwide and EVP Corebridge Financial, Scott has raised hundreds of billions of dollars and led large-scale teams of up to 1,200 people, managing $235 billion in assets under administration. His expertise in business development, team building, and leadership has empowered countless individuals and organizations to break through barriers and achieve exceptional results.Scott drives performance and engagement by focusing on his proprietary methodology, teaching his clients how to unlearn everything they've been told about how to sell and instead focusing on the Four pillars of Authentic Sales. Scott attributes his unprecedented sales success to his ability to integrate authenticity, empathy, presence in the moment and clarity into every stage of the sales process. His clients walk away with stronger relationships, higher levels of trust, increased revenue, enhanced confidence and a renewed sense of purpose. He has received numerous professional accolades such as the Corebridge Catalyst Senior Leadership Award and is a proud member of the National Speakers Association.
This episode is sponsored by: Set For LifeSet for Life Insurance helps doctors safeguard their future with True Own Occupational Disability Insurance. A single injury or illness can change everything, but the best physicians plan ahead. Protect your income and secure your future before life makes the choice for you. Your career deserves protection—act now at https://www.doctorpodcastnetwork.co/setforlife____________________Goal setting can be overwhelming, especially for high-achieving professionals who struggle with perfectionism and fear of failure. In this episode, Dr. Sarah Glova, an entrepreneur, educator, and sought-after speaker, breaks down her TEDx talk, "How to Achieve Goals with a Single Page," and offers practical insights into simplifying goal achievement. She and Dr. Amna Shabbir explore how physicians and other high achievers can overcome procrastination, perfectionism, and fear of failure by focusing on clarity, crucial actions, and community.Dr. Glova also discusses how storytelling can help professionals reconnect with their purpose and sustain motivation, even in the face of burnout. If you're looking for a fresh, actionable approach to goal setting, this episode is for you! Three Actionable Takeaways:Clarify Your Goals: Your goals should be as unique as your fingerprint. Get clear on what you truly want and why it matters to you.Focus on Crucial Actions: Avoid "procrastination actions" that make you feel productive but don't move you forward. Identify and commit to the steps that will truly make an impact.Leverage Your Community: Success isn't a solo journey. Surround yourself with people who will support and hold you accountable as you work towards your goals.About the Guest:Dr. Sarah Glova transforms "what ifs" into action. After a career as a business reporter and podcast host, she turned her experience interviewing successful people into insights about the art and science of achievement. A business owner herself, her journey from entrepreneur to a sought-after international speaker has taken her from California to Qatar, from the TEDx stage to events with Panasonic, Microsoft, and more — and in 2024, she was inducted into the North Carolina Women Business Owners Hall of Fame. Dr.Glova is the president-elect of the National Speakers Association, Carolinas Chapter. She teaches technical writing, business communication, and storytelling at NC State and Duke University, and she loves taking the stage to help others focus on achieving really big goals.TEDx Talk discussed in the episode:https://youtu.be/LeXSrEMXvQk?feature=sharedSocials:LinkedIn: https://www.linkedin.com/in/sglovaInstagram: @drsarahglovaYouTube: youtube.com/@sarahglova-speakerTikTok: tiktok.com/@drsarahglovaAbout Host:Dr. Amna Shabbir is the Founder and CEO of the Early Career Physicians Institute, a Duke-certified wellness and Life Coach, and a Dual Board-Certified Geriatrician-Internist. She helps new attending physicians navigate post-medical training challenges, ensuring they thrive professionally and personally.YouTube: https://www.youtube.com/@Dr.AmnaShabbirFacebook: https://web.facebook.com/dr.amnashabbir.mdLinkedIn: https://www.linkedin.com/in/amna-shabbir-md_____Did you know…You can be a guest on our show! Email brad@physiciansguidetodoctoring.com to connect or visit www.physiciansguidetodoctoring.com to learn more.Socials:Facebook: @physiciansguidetodoctoringYouTube: @physicianguidetodoctoringInstagram & Twitter: @physiciansguide Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let's grow! Disclaimer:This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance.
In this episode of the Millionaire Car Salesman podcast, hosts Sean V. Bradley and LA Williams delve into the intensity and dedication required to succeed in automotive sales! "If you want to sell more than 10 cars a month, you can't do what everybody's doing, or you're going to get what the majority is getting." - Sean V. Bradley As February closes and March begins, they express concern over the struggles dealers face in adapting to a shifting market. Sean highlights the necessity of consistent effort and willingness to push beyond average performance, leveraging the parallel between sales success and weightlifting: both require heavy lifting and dedication for exceptional results! "Success in automotive sales is just like weightlifting; it requires effort, consistency, and the willingness to push beyond the average." - Sean V. Bradley The episode emphasizes the importance of deep, relentless training for salespeople, BDC reps, and managers within the automotive industry. Sean and LA explore why many professionals avoid the hard work necessary to excel, touching upon key concepts such as the Mastery of scripts, effective social media engagement, and the innovative use of AI in daily operations. The hosts also underscore the critical nature of following through on these practices and engaging habitually in self-improvement strategies to achieve and maintain success! "Challenge yourself to do the thing you've been avoiding and commit to doing it today." - LA Williams This episode unpacks the heavy lifting involved in becoming a top performer, guiding listeners to employ a disciplined approach for sustained growth and profitability! Key Takeaways: ✅ Heavy Lifting in Sales: Success in automotive sales parallels weightlifting in that both require intense effort and consistent practice. ✅ Training and Mastery: To excel, automotive professionals must commit to rigorous training routines, developing mastery in scripts and customer engagement. ✅ Utilizing Technology and AI: Innovative tools like Podium's AI, Jerry, can significantly enhance lead conversion, enabling dealerships to maximize efficiency. ✅ Cultivating Hard Work Ethos: A strong "why" and intrinsic motivation are crucial drivers for overcoming challenges and pushing sales figures. ✅ Community and Collaboration: Engaging with professional networks such as the Millionaire Car Salesman Facebook group can provide valuable support and insights. About Sean V. Bradley, CSP Sean V. Bradley, CSP is an entrepreneur, published best-selling author, speaker and award-winning international trainer. He is a 17-time NADA/ATD convention speaker, FranklinCovey Certified Facilitator and has earned the coveted “CSP” designation in the National Speakers Association. Sean is also a member of the elite “Million Dollar Speakers Group” in the NSA and a state association speaker and trainer. He has spoken at over 500 NCM and NADA 20 Groups. Sean started Dealer Synergy over 20 years ago, but has been in the automotive industry for over 25 years. Sean and his Dealer Synergy team are a 16-time Dealers' Choice Award Winner for being the “Best of the Best Internet Sales Trainer” and “Mobile Media Provider” in the Automotive Sales Industry. Sean has personally trained over 100,000 Automotive Sales Professionals in 3,900 unique rooftops. However, he literally influences hundreds of thousands of professionals, in and out of the Automotive Sales industry, all over the world, through: his over 4,000 published articles, his best-selling book “Win the Game of Googleopoly”, over 9,500 videos published online, and through Radio Station soundwaves by Hosting the globally recognized Against All Odds Radio Show currently airing in Washington DC, Atlanta, Cleveland, Rochester, and Los Angeles, and the 'internet buzzing' Millionaire Car Salesman Podcast reaching over 1 million downloads! Additionally, Sean is the creator of the Millionaire Car Salesman Facebook Group, with a membership count of 28,500+ automotive professionals. About LA Williams LA Williams is the Vice President of Dealer Synergy. He has 15+ years of automotive sales experience and has made it his mission to help, educate and level up anyone he comes in contact with. LA once started as a frontline analyst for the organization, but quickly worked his way through the ranks to most recently landing him his current role of Vice President and an official company partner. Although LA holds an executive position with Dealer Synergy, he is completely “hands-on” with the Dealer Synergy family of programs. LA is the preeminent subject master on “Phone Sales” in the Automotive Sales Industry and has earned the nickname and title of “The Blind Phone Master”. LA has been blind for 35+ years and has focused his energy on the art of sound, tone, and inflection. With his inability to see and only hear, he can solely judge a person's phone abilities and verbal tools based on what they say and how they say it. This makes him the perfect coach and phone sales expert on planet Earth. LA has trained thousands of Automotive Sales professionals, Internet / BDC professionals, Sales Managers, General Managers and Dealer Principals on how to dominate the phones with his “The Blind Phone Master's Phone Sales Mastery” strategies. Furthermore, LA is an NADA Convention Speaker and a frequent 20 group speaker, including the official Internet Sales 20 Group . In addition to his training and speaking engagements, LA is the official co-host of the globally known Millionaire Car Salesman Podcast and a moderator of the Millionaire Car Salesman Facebook Group. LA is also a very successful music producer. He has produced tracks for Dr. Dre, Lil Wayne, Katy Perry, Karina Bradley, and scores more. In addition to having worked with some of the best in the music industry, LA has worked in movies. He was even the voice for Jigsaw in 4 of the SAW movies! LA has taken his music producer, audio, and voice talent to bring a strong form of “entertrainment” to the industry and has blessed us with many motivating and fun remix tracks, applicable to the automotive sales industry. Elevate Your Car Sales Game: Proven Strategies for Maximum Profitability Key Takeaways Success in the automotive sales industry requires discipline, consistency, and a willingness to go beyond average efforts. Training and skill mastery are paramount, with a focus on cyclical learning and practical application. Engaging in multifaceted sales strategies and maximizing available resources can significantly enhance sales performance. In the ever-evolving world of automotive sales, clear vision and persistent effort are non-negotiable for those aiming to surpass the mediocrity that ensnares so many. In a candid exchange of ideas, automotive sales experts LA Williams and Sean V. Bradley unravel the secrets to transcending average sales performance, echoing the fundamental truth: selling cars isn't just about the transaction; it's about agility, discipline, and training. The Weight of Success in Automotive Sales Success in the automotive realm doesn't arrive unbidden; it needs to be earned through strategic effort and consistency. Bradley's analogy, “Why don't people lift weights? Because they're heavy,” aptly captures the essence of pushing beyond average—where the real challenge and potential for more significant earnings lie. “If you want the things that the average person doesn't have, you've got to be willing to do the things that the average person isn't willing to do,” Bradley proclaims. This call to action extends across roles in the dealership, from salespeople to dealer principals, emphasizing that mediocrity's shackles can only be broken through a dedication to diligent effort. For salespeople striving to sell more than the industry average, Williams highlights the necessity of buckling down and not waiting until career pressures peak. “Help should have been happening for the last 90 days,” Williams insists, stressing the importance of proactive practice and continuous improvement. The Imperatives of Mastery: From Training to Application The training process in the automotive industry is pivotal to transforming raw information into actionable results. Williams and Bradley delve into the critical nature of training, positing, as Bradley affirms, “Information without application is just information. But information with application equals transformation.” This underscores the need for time, experience, and relentless repetition to ensure true evolution within sales practices. Real training, according to Williams and Bradley, goes far beyond simply absorbing new information. “Training is not really training, it's just exposure,” notes Williams. The magic occurs when exposure is met with practice and implementation, transforming knowledge into ingrained skills. Bradley emphasizes the systemic advantage when you become a “master of your craft,” analogizing mastery to chess over checkers—more strategic and intentional. Utilizing Advanced Resources to Multiply Effort In today's technologically advanced sales environment, leveraging innovative tools and platforms can significantly enhance performance. Recognizing AI's potential, LA Williams highlights the efficiency of platforms like Jerry, Podium's AI-powered tool. Describing how Jerry can work tirelessly, Williams stresses its role in facilitating lead conversion by booking test drives and staying attuned to customer interactions without human intervention. Alongside AI, Bradley discusses the importance of ensuring robust utilization of existing CRM systems, often overlooked tools (“a dusty treadmill,” he quips) capable of transforming sales operations when employed comprehensively. He encourages sales professionals to broaden their approach, engaging in social selling, honing in on video follow-up skills, and utilizing resources that set them apart from competitors. Engaging with resources like the Millionaire Car Salesman Facebook Group also allows for networking and learning from over 30,000 automotive professionals. It's an untapped vein of knowledge and community, offering real-time insights and adapting to contemporary challenges in car sales. Recapping Insights and Challenges Ahead Echoing the significance of industry standards and best practices, Bradley challenges listeners with an essential question: “What's one heavy thing you've been avoiding in sales? Commit to doing it today.” This invitation is not just a call for introspection but a launchpad for actionable change in one's sales approach. Williams adds, "Whatever it is…commit to doing it come hell or high water. Right? You're going to do it. Right. It's just going to happen regardless." As Bradley and Williams elucidate, transcending the status quo in the automotive industry requires both the courage to confront hard truths and the wisdom to apply lessons learned. Success isn't a fluke; it's a well-earned outcome of practice, repetition, and the relentless pursuit of betterment, echoing Bradley's poignant advice to never practice with real customers—only with fellow practitioners until perfection in approach is achieved. In the landscape of automotive sales, those who rise to the challenge and embrace discomfort discover not just the finesse of closing a deal but the unraveling of untapped potential in themselves. Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more! NCC: Credit-Driven Retailing - NCC delivers industry-best credit-driven retailing for auto dealerships, combining a powerful credit and compliance engine and fully integrated CRM/Desking platform for maximum profitability. Complete CRM: Complete CRM is a streamlined, all-in-one system that simplifies your dealership software and processes so you can manage every aspect of your operation with ease; from tracking and following up on leads, desking deals, managing inventory, marketing to your customers, and more. Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm. The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today! Win the Game of Googleopoly: Unlocking the secret strategy of search engines. The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Visit www.podium.com/mcs to learn more! NCC: Powered by proprietary solutions such as Intelligent Credit Engine™ and LenderSelect™, NCC transforms the car-buying experience for dealers and their customers. From compliance and lender selection to CRM and desking, to marketing and data mining—NCC integrates them all in a single, seamless platform to deliver better customer experiences, maximum efficiency and maximum profit. Complete CRM: As an innovative leader in the industry for the last 30 years, Complete CRM is designed to give your dealership the competitive edge in a demanding marketplace. Powered by Complete Credit™ and award-winning desking, Complete CRM™ is the industry's only credit and compliance-enabled CRM that lets dealers achieve maximum profitability on every deal. Built on modern technology, Complete CRM seamlessly integrates credit, compliance, inventory, data mining, lead generation, enterprise functionality, and customized reporting in one tool with a single login. Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential. Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!
In this episode of The Jon Gordon Podcast, I'm excited to welcome the legendary Dr. Nido Qubein. At age 76, Nido is a dynamo of wisdom and transformational leadership, making his journey from an immigrant to word famous author and speaker to the president of High Point University truly inspiring. Join us as we explore Nido's incredible journey—his strategic growth, risk management, and the value-driven leadership that turned High Point University into a premier life skills institution. Nido shares profound life lessons on vision, focus, and embracing “productive failures,” all while upholding the ethos of God, Family, and Country. Nido's insights offer a masterclass in transformation for anyone aiming to convert vision into lasting impact. Whether you're a business leader, educator, or entrepreneurial spirit, this conversation promises to inspire. Listen in and let's grow together. The best is yet to come! About Dr. Nido Qubein Dr. Nido Qubein is an accomplished university president and a nationally recognized author, speaker, and leader. He came to the United States with $50 in his pocket and a few words of English in his vocabulary … yet went on to become one of America's most sought-after speakers and consultants. As a university president, the story of his tenure at High Point University is known to many. In less than a decade, he led the institution to phenomenal growth (6,000 students) and significant academic advancement, quadrupling its size and moving it to the number one spot among Best Colleges in the South. This year, the Princeton Review named High Point University the #1 Best Run College in the Nation. As an American citizen, President Qubein has been the recipient of some of the highest national awards, including induction into the Horatio Alger Association for Distinguished Americans with General Colin Powell, Oprah Winfrey, and the founder of Starbucks, Howard Schultz. He is the recipient of DAR's Americanism Award and the Ellis Island Medal of Honor, along with four U.S. presidents. He is a member of the International Speakers Hall of Fame and, in fact, has served as president of the National Speakers Association. As a business leader, he is the executive chairman of Great Harvest Bread Company with 240 stores in 43 states. He serves or has served on the boards of several national organizations including Truist (a Fortune 500 company with $500 billion in assets), La-Z-Boy, Savista, a leading healthcare company and the Horatio Alger Association Board of Directors. President Qubein is the author of a dozen books and scores of leadership audio and visual recordings translated into many languages. The Biography Channel and the Amazon Channel both televised his Emmy-nominated life story titled “A Life of Success and Significance.” And his most recent book, Extraordinary Transformation, is a #1 Amazon Bestseller that chronicles the leadership behind HPU's unparalleled metamorphosis. In his home city of High Point, North Carolina, he has been named both the Citizen of the Year and the Philanthropist of the Year. His foundation has invested millions in scholarships for deserving young people and his family has been among the largest benefactors to High Point University and other organizations. Follow me on Instagram: @JonGordon11 Every week, I send out a free Positive Tip newsletter via email. It's advice for your life, work and team. You can sign up now here and catch up on past newsletters. Save your spot for Training Camp Live in Ponte Vedra, Florida, MAY 15th, 2025! Elevate your leadership skills and engage in an experience designed for growth, purpose, and excellence with incredible leaders such as Sean McVay, Eddie George, Dabo Swinney, Chaunte Lowe and Kevin O'Connell. Game-Changing Coaches, Once-in-a-Lifetime Insights! Join me for my Day of Development! You'll learn proven strategies to develop confidence, improve your leadership and build a connected and committed team. You'll leave with an action plan to supercharge your growth and results. It's time to Create your Positive Advantage. Get details and sign up here. Do you feel called to do more? Would you like to impact more people as a leader, writer, speaker, coach and trainer? Get Jon Gordon Certified if you want to be mentored by me and my team to teach my proven frameworks principles, and programs for businesses, sports, education, healthcare
On the Schmooze Podcast: Leadership | Strategic Networking | Relationship Building
Writing, publishing, and marketing a business book can feel overwhelming when you go it alone. But what if you didn't have to? That's where the Biz Book Pub Hub comes in. We've built a community of over 50 experts who support entrepreneurs becoming authors every step of the way—from the first draft to a fully launched and marketed book. In the Hub, you'll find guidance on writing, editing, publishing, and creating powerful marketing strategies that amplify your book's reach. Plus, our free virtual networking events connect you with fellow authors, helping you grow and thrive as a writer. If you're ready to explore these resources and more, visit www.BizBookPubHub.com. I'm honored to introduce today's panelists, who will share their author experiences. Bruce Scheer introduces a proven model for creating a compelling Go to Market Narrative in his book “Inspire Your Buyers: Go to Market with a Story That Sizzles.” This book shows you how to align your product, marketing, and sales teams, accelerate revenue growth, and inspire buyers to take action. Jenny Morse is the author of “Bada$$ Business Writing: 5 Illustrated Lessons for Better Communication at Work.” This book will show you how to use writing more effectively and try to make you laugh while you learn. Lilian Sue wrote “The Powerful Publicity Prescription: Harness the Power of Public Relations to Become a Sought-After Global Industry Expert,” a practical guide for entrepreneurs and small businesses to master public relations, build compelling media campaigns, and become industry leaders. Please join me in welcoming Bruce, Jenny, and Lilian. In this episode, we discuss the following:
In this episode of the Millionaire Car Salesman Podcast, LA Williams and Sean V. Bradley tackle a heavy question within the automotive industry: Dealership Pay Plans! They get into what constitutes a good verses a bad pay plan and how professionals in the industry can effectively navigate them for maximum benefit. "I rather see someone in an environment where they have the opportunity, the respect, and are working in a setup that aligns with their financial goals." – Sean V. Bradley Both LA and Sean emphasize the importance of understanding dealership environments rather than just focusing on the pay plan itself as the path to financial success! Williams introduces the episode with an appeal to listeners for feedback on audio improvements, setting up an engaging conversation for the audience. "Money is a seed; you plant it somewhere and it grows. That's the whole purpose of money." – LA Williams The discussion provides a deep dive into various components of dealership pay plans, including commissions, draws, low commission rates, packs, front-end and back-end grosses, spins, spiffs, and bonuses. Sean V. Bradley highlights the significance of comprehending these elements and how they interconnect with overall earnings potential. He stresses the importance of choosing the right dealership environment and the value of embracing a mindset geared towards high performance and success, ultimately guiding listeners towards becoming better car sales professionals. The episode culminates with thoughts on how to work synergistically with dealerships to optimize pay plans effectively, and LA Williams underscores the role of preparation, training, and responsible financial tracking. Key Takeaways: ✅ Focus on Training and Guarantees: Understanding draw, training pay, and guaranteed compensation is crucial before assessing commission rates and other pay plan components. ✅ Valuing Transparency: Ensure that your dealership provides clear commission sheets and wash sheets to avoid disputes and misunderstandings. ✅ Spiffs and Spins for Extra Earnings: Familiarize yourself with dealership and manufacturer incentives like spiffs and spins to enhance your income. ✅ Track Your Performance: Maintain detailed records of your sales, commissions, and other earnings to avoid financial discrepancies and strategize effectively. ✅ Work Your Pay Plan: Invest time in understanding and maximizing each aspect of your pay plan to ensure you're leveraging every potential income stream thoroughly. About Sean V. Bradley, CSP Sean V. Bradley, CSP is an entrepreneur, published best-selling author, speaker and award-winning international trainer. He is a 17-time NADA/ATD convention speaker, FranklinCovey Certified Facilitator and has earned the coveted “CSP” designation in the National Speakers Association. Sean is also a member of the elite “Million Dollar Speakers Group” in the NSA and a state association speaker and trainer. He has spoken at over 500 NCM and NADA 20 Groups. Sean started Dealer Synergy over 20 years ago, but has been in the automotive industry for over 25 years. Sean and his Dealer Synergy team are a 16-time Dealers' Choice Award Winner for being the “Best of the Best Internet Sales Trainer” and “Mobile Media Provider” in the Automotive Sales Industry. Sean has personally trained over 100,000 Automotive Sales Professionals in 3,900 unique rooftops. However, he literally influences hundreds of thousands of professionals, in and out of the Automotive Sales industry, all over the world, through: his over 4,000 published articles, his best-selling book “Win the Game of Googleopoly”, over 9,500 videos published online, and through Radio Station soundwaves by Hosting the globally recognized Against All Odds Radio Show currently airing in Washington DC, Atlanta, Cleveland, Rochester, and Los Angeles, and the 'internet buzzing' Millionaire Car Salesman Podcast reaching over 1 million downloads! Additionally, Sean is the creator of the Millionaire Car Salesman Facebook Group, with a membership count of 28,500+ automotive professionals. About LA Williams LA Williams is the Vice President of Dealer Synergy. He has 15+ years of automotive sales experience and has made it his mission to help, educate and level up anyone he comes in contact with. LA once started as a frontline analyst for the organization, but quickly worked his way through the ranks to most recently landing him his current role of Vice President and an official company partner. Although LA holds an executive position with Dealer Synergy, he is completely “hands-on” with the Dealer Synergy family of programs. LA is the preeminent subject master on “Phone Sales” in the Automotive Sales Industry and has earned the nickname and title of “The Blind Phone Master”. LA has been blind for 35+ years and has focused his energy on the art of sound, tone, and inflection. With his inability to see and only hear, he can solely judge a person's phone abilities and verbal tools based on what they say and how they say it. This makes him the perfect coach and phone sales expert on planet Earth. LA has trained thousands of Automotive Sales professionals, Internet / BDC professionals, Sales Managers, General Managers and Dealer Principals on how to dominate the phones with his “The Blind Phone Master's Phone Sales Mastery” strategies. Furthermore, LA is an NADA Convention Speaker and a frequent 20 group speaker, including the official Internet Sales 20 Group . In addition to his training and speaking engagements, LA is the official co-host of the globally known Millionaire Car Salesman Podcast and a moderator of the Millionaire Car Salesman Facebook Group. LA is also a very successful music producer. He has produced tracks for Dr. Dre, Lil Wayne, Katy Perry, Karina Bradley, and scores more. In addition to having worked with some of the best in the music industry, LA has worked in movies. He was even the voice for Jigsaw in 4 of the SAW movies! LA has taken his music producer, audio, and voice talent to bring a strong form of “entertrainment” to the industry and has blessed us with many motivating and fun remix tracks, applicable to the automotive sales industry. Navigating Car Sales Pay Plans: Unlocking Hidden Revenues Key Takeaways: Understanding and maximizing your pay plan involves more than just knowing the basic commissions; it requires a strategic approach to dealership incentives and manufacturer programs. The significance of starting with guaranteed pay structures for new salespeople can prevent attrition and financial hardship, ensuring a fairer and more supportive work environment. Spiffs and spins represent lucrative supplemental income opportunities that can boost earnings when appropriately targeted and leveraged. The world of car sales is complex, with compensation plans that require more than just a basic understanding to truly maximize one's earnings potential. In a recent discussion featuring LA Williams and Sean V. Bradley, these intricacies were explored in-depth, unveiling crucial insights into how auto sales professionals can decode their pay plans and work their strategies effectively to bolster their earnings. Key themes emerged from this discussion that shed light on not only understanding but also maneuvering through pay plans to realize better financial outcomes. Demystifying Automotive Pay Plans For the newcomer or even seasoned veteran in car sales, a pay plan is often shrouded in mystery. Sean V. Bradley argues that, "It's not about the pay plan… but the dealership that you're at." This sets the tone for understanding that environment and opportunity sometimes outweigh a perfect commission structure. When contemplating a position, one should probe beyond superficial numbers and consider the dealership's overall ethos and opportunity for personal growth. Bradley emphasizes not settling for flat fee structures in favor of opportunities to earn on gross, either on the front or back-end. "If you've got the skills to pay the bills," leveraging a dealership that allows for gross-based commissions can be increasingly rewarding. However, accessing back-end gross (percentages of financial products sold) requires understanding and capitalizing on additional compensation streams like aftermarket parts and warranty products. As he explains, "Don't get distracted with the carrot… Find the best deal for you." This journey begins with choosing the right kind of dealership—one where strategies align with incentive structures to work your pay plan comprehensively. The roadmap includes understanding potential spins and spiffs and looking beyond immediate numbers. The Importance of Guaranteed Income for New Salespeople Transition periods for new salespeople can be turbulent without a guaranteed pay structure. Such structures allow for "proper training, strategy, and opportunity" before plunging into a commission-only environment—a space where new hires often find themselves underwater without training pay. Understanding the nuance between a draw and guaranteed pay can ward off future stress. At some dealerships, "you could owe the dealership money," creating the undesirable cycle of jumping from dealership to dealership. Establishing a knowledge base and advocating for fairer, initial compensation ensures not only individual success but sustainability for dealerships in reducing turnover. Williams expounds on this notion by suggesting questions candidates should explore during interviews. Questions encompassing what the guarantee entails and policies regarding training pay ensure new hires are not disadvantaged in unfamiliar territory. Emphasizing, "I want to educate myself on how to work and understand you; help me understand so I can work my own plan, which in turn serves the dealership," provides a roadmap to this common challenge. Leveraging Spiffs and Spins for Additional Profit Supplementing income intelligently through spiffs and spins is a game-changing opportunity for profit maximization. Traditionally, spiffs act as quick incentives for additional tasks or goals inside a dealership, often embracing creative configurations beyond merely selling units. Spins, a domain exclusive to franchise dealerships, offer an entirely separate avenue through manufacturer-backed commissions—encouraging variety and volume in sales pushes. Bradley notes, "I used to make thousands and thousands of dollars extra. It's like supplemental income." Savvy salespeople learn to utilize CRM tools to drill down into customer databases and strategically target high-spin vehicles or special categories yielding these fruits. The key is knowledge-sharing and staff empowerment, ensuring a clear understanding of potential earnings. Dealerships, in turn, fortify their workforce by building trust, offering consistent information flows, and aligning staff incentives with dealership goals—ultimately creating a culture that thrives on success. Through an intrinsic understanding of pay plan workings, including guarantees, spiffs, spins, dealer strategies, and personal goals, sales professionals navigate toward success. In the ever-evolving automotive landscape, this knowledge not only benefits individuals but ultimately propels dealerships into prosperous, symbiotic relationships with their staff. In a world where the typical salesperson is making a base average yet someone like Cody Carter—a figure showcased within their industry context—is realizing million-dollar earnings, comprehension of these themes promises a pathway to exceptional industry success. Understanding the vast opportunities within car sales pay plans dictates a salesperson's financial trajectory far more than mere percentages on paper might first suggest. Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more! NCC: Credit-Driven Retailing - NCC delivers industry-best credit-driven retailing for auto dealerships, combining a powerful credit and compliance engine and fully integrated CRM/Desking platform for maximum profitability. Complete CRM: Complete CRM is a streamlined, all-in-one system that simplifies your dealership software and processes so you can manage every aspect of your operation with ease; from tracking and following up on leads, desking deals, managing inventory, marketing to your customers, and more. Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm. The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today! Win the Game of Googleopoly: Unlocking the secret strategy of search engines. The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Visit www.podium.com/mcs to learn more! NCC: Powered by proprietary solutions such as Intelligent Credit Engine™ and LenderSelect™, NCC transforms the car-buying experience for dealers and their customers. From compliance and lender selection to CRM and desking, to marketing and data mining—NCC integrates them all in a single, seamless platform to deliver better customer experiences, maximum efficiency and maximum profit. Complete CRM: As an innovative leader in the industry for the last 30 years, Complete CRM is designed to give your dealership the competitive edge in a demanding marketplace. Powered by Complete Credit™ and award-winning desking, Complete CRM™ is the industry's only credit and compliance-enabled CRM that lets dealers achieve maximum profitability on every deal. Built on modern technology, Complete CRM seamlessly integrates credit, compliance, inventory, data mining, lead generation, enterprise functionality, and customized reporting in one tool with a single login. Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential. Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!
Are you tired of unpredictable income in your business? Gina Carr, a serial entrepreneur, has the solution. With an MBA from Harvard and an engineering degree from Georgia Tech, this marketing maven is the expert in leveraging artificial intelligence to create stable, recurring revenue streams. Terry Brock works with his clients around the world to help them build their business. He does this by helping them with Relationship Marketing, using AI and other tools. He has been a professional speaker for over 41 years. He has earned the prestigious Certified Speaking Professional designation. He has also been inducted into the Speaker Hall of Fame (only five per year) which includes people like Brian Tracy, Ronald Reagan, Bob Burg, Randy Gage, and Jim Rohn. Terry has also received the National Speakers Association's highest award with only one per year, The Cavett. Together, they are Stark Raving Entrepreneurs and they make tech solutions doable and fun. Gina and Terry have two free gifts for our audience. Click here for AI Tools for Business Building and here for their AI training.
Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. Our guest, Communication and Relatability Expert Rachel DeAlto will be a keynote speaker on May 6th at RISKWORLD 2025. In this episode, Justin and Rachel discuss her career from insurance defense attorney to speaker, author, and startup leader. As a defense attorney, Rachel worked with risk management professionals. Rachel shares tips for creating connection, relatability, and trust. She speaks of authenticity within professional boundaries. Listen for suggestions on developing empathy and establishing trust. Key Takeaways: [:01] About RIMS and RIMScast. [:15] Public registration is open for RISKWORLD 2025! RIMS wants you to Engage Today and Embrace Tomorrow in Chicago from May 4th through May 7th. Register at RIMS.org/RISKWORLD and the link in this episode's show notes. [:33] About this episode. Our guest is relatability and communication expert, Rachel DeAlto. She will be one of the keynote speakers at RISKWORLD 2025. [:59] RIMS-CRMP Workshops! On February 19th and 20th, a two-day virtual workshop for the RIMS-CRMP will be led by former RIMS President Chris Mandel and presented by the RIMS Greater Bluegrass Chapter, the 2024 RIMS Chapter of the Year. [1:21] RIMS will be partnering with Purima once again on March 5th and 6th to deliver a virtual RIMS-CRMP Prep Course. Links to these courses can be found through the Certification page of RIMS.org and this episode's show notes. [1:38] Virtual Workshops! Gail Kiyomura of The Art of Risk Consulting will host the “Fundamentals of Insurance” virtual workshop on February 19th and 20th, 2025. [1:53] On February 26th and 27th, Elise Farnham of Illumine Consulting will lead “Applying and Integrating ERM”. “Managing Data for ERM” will be hosted by Pat Saporito. That course starts on March 12th, 2025. [2:14] A link to the full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's show notes. [2:25] The RIMS Legislative Summit 2025 is back! It will be held on March 19th and 20th in Washington, D.C. Join RIMS for two days of Congressional meetings, networking, and advocating on behalf of the risk management community. [2:43] This event is open for RIMS members only so if you're not a member, join now! Visit RIMS.org/advocacy for registration details. [2:51] RISKWORLD 2025 registration is open. Take advantage of our Super Savings Rate by February 28th. Speaking of RISKWORLD, that brings us to our very special guest. [3:03] Rachel DeAlto is a communication and relatability expert. She maintains a law degree and a master's in psychology and has achieved the designation of Certified Speaking Professional through the National Speakers Association. [3:17] Rachel is the author of Relatable: How to Connect with Anyone, Anywhere, (Even if it Scares You), available from Simon and Schuster. [3:26] On May 6th, Rachel DeAlto will deliver her keynote, “The Power of Relatability,” at RISKWORLD 2025, where she will explore the vital role of genuine human connections in effective leadership. [3:38] She's here to tell us a little bit more about her keynote and she will reveal some of the top interpersonal qualities that inspire trust and motivate teams. These are the sorts of skills that risk management professionals can use at any stage of their career. [3:56] Interview! Rachel DeAlto, welcome to RIMScast! [4:01] Rachel is one of the three keynote speakers on May 6th. She is super excited about it. She has heard amazing things about RISKWORLD from friends who have attended or spoken there. [4:18] Rachel was adjacent to the risk profession as an insurance defense attorney. She was very much aware of the risk management professionals. [4:47] Rachel was constantly having conversations with the risk professionals, keeping them in the loop, determining together where potential pitfalls were, based on the boots on the ground, in front of witnesses or clients. She and the risk management professionals were cooperative. [5:16] Rachel is still friendly with the claims adjusters she worked with and her former office, who are still working in the insurance defense world. [5:33] When Rachel knew she was going to be at RISKWORLD, she took a bigger look at it to see how large it is, how many different risk professionals are out there, and the different roles they play. The risk professionals Rachel had worked with were a fragment of the risk population. [6:07] Rachel saw there was a holistic way that organizations mitigate or prevent risk. [6:26] Rachel tells how she had transitioned from being an attorney. She had always dreamed of being an attorney and maybe a judge. Ten years ago, she came up with an idea for a startup company, intending to continue practicing law while running the company. [6:52] The company led to a significant launch, with about $2 million in private placement. Her responsibility shifted to the company she was running. That led to doing more media and public speaking. She had had no intention of leaving her boss; he still chastises her for it. [7:27] Rachel uses very strategic “yeses.” She notes that there are times when you are shown two paths; one goes this way, and one goes the other. She is grateful her paths led her to where she is. She would have been happy still practicing as an attorney but she enjoys what she does. [8:04] Rachel believes her skills as an attorney transfer to her career as a speaker. She likes being able to help people and make an impact, with some of the elements of her former career integrated into her work. She feels lucky to do what she does. [9:18] Rachel sees a change over the last several years in that we're understanding that we're all on a stage. We all have stories to tell. We all have parts of ourselves to share. The more comfortable we are in that, the more successful we can be. It's how we connect with people. [9:43] Rachel is all about relatability now. We should all be striving for it. It's the ability to connect with people on a multitude of levels. How can risk professionals balance the emotional risks of vulnerability, authenticity, and leadership and be relatable? [10:15] Rachel speaks of the components of relatability. Authenticity and vulnerability are parts of it, but you don't reveal everything. Be genuine while maintaining professional boundaries. It's not about oversharing but having appropriate levels of transparency. [10:46] Cheryl always tries to demonstrate this, whether in conversations or on a keynote stage. It's sharing stories for a purpose; sharing parts of herself, with intention attached to it. That's how we can build trust and credibility without compromising our authority and professionalism. [11:08] Justin asks about resilience. What traits or practices distinguish reliant leaders in periods of uncertainty? [11:31] Because she loves student loans, Rachel went back and got her master's degree in psychology. Resilience stuck with her. It's not a huge part of what she speaks on but it's part of our lives. [11:56] There's a lot of research around the difference between resilient states and traits. Some people naturally have resilient traits. Others can invoke resilient states when needed, focusing on adaptability, emotional intelligence, and maintaining composure. These can be developed. [13:44] Plug Time! RIMS Webinars! HUB International continues its Ready for Tomorrow Series with RIMS. On February 20th, they will host “Ready for the Unexpected? Strategies for Property Valuation, Disaster Recovery and Business Continuity in 2025”. [13:04] More webinars will be announced soon and added to the RIMS.org/webinars page. Go there to register. Registration is complimentary for RIMS members. [13:15] Nominations are also open for the Donald M. Stuart Award which recognizes excellence in risk management in Canada. Links are in this episode's show notes. [13:27] The First of (hopefully) Many RIMS Texas Regional Conferences will be held in San Antonio from August 4th through 6th, 2025. The Risk Management Roundup in San Antonio is set to unite the Texas RIMS Chapters and welcome risk professionals from around the world. [13:50] You can join as a speaker. The Conference Planning Committee is interested in submissions that explore technology and cyber risk, workforce protection and advancement, energy and sustainability, extreme weather, construction, restaurant, retail, hospitality, and more. [14:08] The deadline to submit your proposal is Monday, February 24th. The link to the event and the submission process is in this episode's show notes. Go check it out! [14:20] Let's Return to My Interview with RISKWORLD Keynote Rachel DeAlto! [14:28] Justin asks about compassion. What steps can a risk professional take to build compassion? Compassion can be developed through practice. It's easy for risk professionals to look at things as black and white; as numbers, percentages, and data points. [15:30] If you start to feel a little disconnected from what you're talking about it's because you're coming at it from a very educated perspective. Recognize that and then ask yourself where are the parts of it where you can become compassionate. Take a step back and practice empathy. [15:53] Look at things from the other side and put yourself in the other person's shoes. Use active listening without judgment. Be in tune with the other person, trying to understand their objectives. Find common ground and the space to take a step back. Take small steps. [16:22] If someone feels disconnected from their compassion, they can start with the awareness of it and then take small steps in the beginning, to dive back into it. [16:32] On the RISKWORLD keynote stage, on May 6th, Rachel will share a lot of her practical frameworks for building trust and connection. She will also share data from her research on relatable leadership and what teams are looking for from their leaders. [16:57] Rachel will share ways to create stronger working relationships. Regardless of where you work as a risk professional, you work with other people. The stronger connections you have and the better teams you have, the more efficient you can be at what you do. That is her goal. [17:16] Who does Rachel look up to? The first to come to mind is Carey Lohrenz, one of the first female fighter pilots. She's an incredible human who has a phenomenal background. Brené Brown is incredibly relatable. She transmits information in a way that draws you in. [18:19] Rachel's parting words: “I'm excited to connect with everyone! That is where our superpowers lie, in the connections we build. [18:27] “Anyone attending RISKWORLD, setting the intention of creating connections that will make a difference professionally and personally is going to change how you show up and what you walk away with.” [18:39] It has been a delight to meet you, and I look forward to seeing you on May 6th at RISKWORLD. Thank you so much for joining us here on RIMScast! [18:53] Special thanks again to Rachel DeAlto, for joining us here on RIMScast. You can go to her site, RachelDeAlto.com for more information. Rachel will be one of three keynote speakers on the main stage at RISKWORLD 2025 on May 6th. [19:09] In our prior episode, we heard from Ryan Harris, who will also be keynoting there. Shortly, we will hear from the third May 6th keynote speaker, Holly Ransom. So be sure to subscribe to RIMScast and catch all of these episodes. [19:24] We want to see you at RISKWORLD 2025, from May 4th through May 7th. Register at RIMS.org/RISKWORLD. [19:30] More RIMS Plugs! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in our show notes. [19:58] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [20:17] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [20:35] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [20:51] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [21:05] Justin Smulison is the Business Content Manager at RIMS. You can email Justin at Content@RIMS.org. [21:12] Thank you all for your continued support and engagement on social media channels! We appreciate all your kind words. Listen every week! Stay safe! Mentioned in this Episode: RISKWORLD 2025 — May 4‒7. | Register today! | Super savings rate ends Feb. 28. RIMS Legislative Summit — March 19‒20, 2025 Nominations for the Donald M. Stuart Award Spencer Educational Foundation — General Grants 2026 — Application Dates RIMS-Certified Risk Management Professional (RIMS-CRMP)RISK PAC | RIMS Advocacy RIMS Texas Regional Conference 2025 | Submit an Educational Session by Feb. 24. RIMS Risk Management magazine www.racheldealto.com RIMS Webinars: RIMS.org/Webinars “Ready for the Unexpected? Strategies for Property Valuation, Disaster Recovery and Business Continuity in 2025” | Sponsored by Hub International | Feb. 20, 2025 Upcoming Virtual Workshops: “Fundamentals of Insurance” | Feb. 19‒20 | Instructor: Gail Kiyomura “Applying and Integrating ERM” | Feb. 26‒27 | Instructor: Elise Farnham “Managing Data for ERM” | March 12 | Instructor: Pat Saporito See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops Upcoming RIMS-CRMP Prep Virtual Workshops: “Stay Competitive with the RIMS-CRMP | Presented by the RIMS Greater Bluegrass Chapter” February 19‒20, 2025 | Instructor: Chris Mandel RIMS-CRMP Exam Prep with PARIMA | March 5‒6 and April 22‒23 | Virtual Full RIMS-CRMP Prep Course Schedule Related RIMScast Episodes: “Risk and Leadership Patterns with Super Bowl Champion Ryan Harris” “Kicking off 2025 with RIMS CEO Gary LaBranche” Sponsored RIMScast Episodes: “Simplifying the Challenges of OSHA Recordkeeping” | Sponsored by Medcor “Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report” | Sponsored by AXA XL “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant “RMIS Innovation with Archer” | Sponsored by Archer “Navigating Commercial Property Risks with Captives” | Sponsored by Zurich “Breaking Down Silos: AXA XL's New Approach to Casualty Insurance” | Sponsored by AXA XL “Weathering Today's Property Claims Management Challenges” | Sponsored by AXA XL “Storm Prep 2024: The Growing Impact of Convective Storms and Hail” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Partnering Against Cyberrisk” | Sponsored by AXA XL “Harnessing the Power of Data and Analytics for Effective Risk Management” | Sponsored by Marsh “Accident Prevention — The Winning Formula For Construction and Insurance” | Sponsored by Otoos “Platinum Protection: Underwriting and Risk Engineering's Role in Protecting Commercial Properties” | Sponsored by AXA XL “Elevating RMIS — The Archer Way” | Sponsored by Archer “Alliant's P&C Outlook For 2024” | Sponsored by Alliant “Why Subrogation is the New Arbitration” | Sponsored by Fleet Response “Cyclone Season: Proactive Preparation for Loss Minimization” | Sponsored by Prudent Insurance Brokers Ltd. “Subrogation and the Competitive Advantage” | Sponsored by Fleet Response RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS Vice President Manny Padilla! RIMS Events, Education, and Services: RIMS Risk Maturity Model® Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts. Have a question or suggestion? Email: Content@rims.org. Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn. About our guest: Rachel DeAlto, Communication and Relatability Expert Production and engineering provided by Podfly.
In this episode of The Jane Anderson Show, I sit down with the incredible Lois Creamer, an industry expert who helps speakers, consultants, and thought leaders book more business, make more money, and fully monetize their message. With over two decades of experience, Lois has worked with some of the most successful names in the speaking industry and is a regular presenter for the National Speakers Association and the Global Speaking Federation. She has spoken at CAPS, PSA India, Africa, Scotland, Australia, and the UK, where she was honored as a PSA Fellow in 2020. We dive into the key trends shaping the speaking industry in 2025, including the growing demand for ROI-driven programs, why niching down is more critical than ever, and strategies for breaking into the US market as an international speaker. Lois shares practical advice on crafting a strong value proposition, diversifying revenue streams, and leveraging aftercare services to build long-term client relationships. We also discuss the evolving role of speaker collateral, video content, and digital positioning, as well as Lois’ latest book, Book More Business: Make MORE Money Speaking (2nd edition), and her co-authored book, The Speaker Author: Sell More Books and Book More Speeches. Lois has been featured in Forbes, Bloomberg Business, Speaker Magazine, INC Magazine, and The Wall Street Journal, and in this episode, she shares insider strategies that every speaker needs to hear. Tune in for an insightful conversation that could transform the way you approach your speaking career in 2025!
About Jeff Koziatek:Listed among the TOP 100 St. Louisans to know, Jeff worked in the entertainment industry for over 25 years where he produced award winning films, managed national touring shows, owned a complete event management company, acted in film and television, and delivered more than 5000 presentations across the country.Organizations work with Jeff to strengthen ownership mindset, improve communication and collaboration, increase productivity and enhance critical thinking.Business owners and C-Suite execs hire Jeff to overcome overload, doubt, and burnout so they can do more of what they want, less of what they don't, and love their results.He is a certified coach with both The Values Conversation and the John Maxwell TEAM, a professional member of the National Speakers Association, has received training in Emotionally Focused Therapy and Positive Intelligence, and was listed among the Top 15 St. Louis Business Advisors and TOP 100 St. Louisans to know.His services include Peak Performance Executive coaching and Inspirational Keynotes.In this episode, Jennie Bellinger and Jeff Koziatek discuss:Imposter syndrome is common, affecting 82% of people (potentially higher)Seeking validation from external sources fuels imposter syndromeImposter syndrome has a high cost, including loss of presence and connectionCelebrating small victories and "stacking pebbles" helps overcome imposter syndromeRepetition is key to reinforcing a positive mindset and crushing imposter syndromeKey Takeaways:Imposter syndrome is pervasive, but not insurmountable. Seeking external validation fuels the imposter mindset; instead, cultivating a sense of intrinsic worth can free us from the constant need to prove ourselves to others.The cost of imposter syndrome is high, robbing us of meaningful connections and present moments. Celebrating small wins, not just big achievements, is crucial for building confidence, and the "stacking pebbles" approach helps us acknowledge our progress and capabilities.Repetition is the key to rewiring our mindset."Time with your kids, presence in the moment, with people that you care about, the ability to set your own schedule so that you can do stuff like that, yeah, and the confidence that you've got to go out and do what's inside you and bring that out and impact lives, that's huge."— Jeff Koziatekon the benefits of overcoming imposter syndromeConnect with Jeff Koziatek: Facebook Name: https://www.facebook.com/jeff.koziatekFacebook Business Page: https://www.facebook.com/coreauthenticity/LinkedIn URL: https://www.linkedin.com/in/jeffkoziatek/Instagram Business Link: https://www.instagram.com/coreauthenticity/?hl=enLink to Gift from Jeff Koziatek:Downloadable PDF - 3 ways to BREAK Impostor Syndrome!Link: https://coreauthenticity.com/badassConnect with Jennie:Website: https://badassdirectsalesmastery.com/Email: jennie@badassdirectsalesmastery.comFacebook personal page: https://facebook.com/jbellingerPLFacebook podcast page: http://facebook.com/BadassDirectSalesMasteryFacebook group for Badass Crew: https://facebook.com/groups/BadassDirectSalesMomsInstagram: https://instagram.com/BadassDirectSalesMasteryPersonal Instagram: https://instagram.com/jenniebellingerLinkedIn: https://linkedin.com/in/BadassDirectSalesMasteryThe Badass Direct Sales Mastery Podcast is currently sponsored by the following:Bella Grace Elixir: https://shopbellagrace.com/?ref=jenniebadassdirectsalesmasteryLeadBuddy Digital Marketing: Use code BDSM when checking out at https://leadbuddy.io/pro-monthly-9310?am_id=jennie582Show Notes by Podcastologist: Hanz Jimuel AlvarezAudio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.
This episode of Speakernomics, host Kenneth "Shark" Kinney engages with Brian Walters, CSP, CPAE, a seasoned speaker, emcee, and infotainment expert. Brian, a past president of the National Speakers Association, shares his expert advice on creating memorable and "sticky" content in the ever-evolving speaking industry. In this session, Brian will: Explain the "sticky framework" as a crucial method for speakers to design presentations that resonate. Attendees will learn to identify and apply the framework's components: gettable, feelable, sayable, and doable in their presentations. Illustrate how to identify the Scooby Doo moment in a speech, ensuring that speakers recognize and craft their 'aha' moments to maximize audience engagement and recall. Discuss techniques for crafting and branding key points, using memory hacks and storytelling to enhance the impact and retention of a speaker's message. Learn more about your ad choices. Visit megaphone.fm/adchoices
Key Takeaways:The Authenticity Equation: Mike's formula for creating genuine connections through honesty, humility, and vulnerability.Why vulnerability matters: Discover how emotional exposure fosters trust and empathy, even in high-stakes leadership.Sweaty palm conversations: How leaning into difficult discussions can unlock stronger relationships and higher performance.The power of listening: Learn why a “safe space” starts with listening and how leaders can use this to inspire better communication.Lessons in resilience: From losing a baseball career to becoming a best-selling author and speaker, Mike shares how life's toughest moments often lead to our biggest transformations.Addressing Polarization in Leadership and Society:Mike and John discuss the challenges of navigating today's polarized world and how leaders can foster authentic dialogue. From national conversations to corporate boardrooms, they emphasize the importance of listening and creating space for diverse perspectives. Mike shares his belief that while disagreements are natural, mutual understanding and connection are possible when we approach each other with curiosity, humility, and vulnerability.Key Insight: "Most of the things we take personally aren't personal. If we can approach conversations with the intention to understand rather than to convince, we open the door to authentic and meaningful connections."Quotable Moments:“Authenticity isn't just brutal honesty—it's honesty minus self-righteousness, plus vulnerability.” – Mike Robbins“Be easy to impress and hard to offend. It will change your life.” – Mike's mentorResources Mentioned:Mike Robbins' Website: Mike-Robbins.comBooks by Mike Robbins: We're All in This Together, Bring Your Whole Self to WorkConnect with Mike: https://www.linkedin.com/in/mrobbins/Next Steps:Visit LiveLikeALeader.show for more inspiring episodes.Dive into Mike's world of leadership at Mike-Robbins.com.Connect with Mike at https://www.linkedin.com/in/mrobbins/ and connect with me at https://www.linkedin.com/in/johnbates/-----Mike Robbins is the author of five books, Focus on the Good Stuff, Be Yourself Everyone Else is Already Taken, Nothing Changes Until You Do, Bring Your Whole Self to Work, and We're All in This Together, which have been translated into fifteen different languages.As an expert in teamwork, leadership, and emotional intelligence, Mike delivers keynotes and seminars (both in-person and virtually) that empower people, leaders, and teams to engage in their work, collaborate, and perform at their best. Through his speeches, seminars, consulting, and writing, Mike teaches important techniques that allow individuals and organizations to be more appreciative, authentic, and effective.His clients include: Google, Wells Fargo, Microsoft, Walmart, Schwab, LinkedIn, Deloitte, the U.S. Department of Labor, Gap, Harvard University, Coca-Cola, Disney, Chevron, eBay, Kaiser, Airbnb, UC Berkeley, the NBA, Pixar, Genentech, Adobe, the Oakland A's, and many others. Mike is a member of the National Speakers Association and is one of less than 10% of the professional speakers in the world to have earned the prestigious Certified Speaking Professional (CSP) designation from the National Speakers Association.He has been featured on NPR, ABC News, the Oprah radio network, and in the Harvard Business Review, Fast Company, the New York Times, the Economist, the Wall Street Journal, and many others. He was a regular contributor to Forbes and is the creator and host of the popular podcast, We're All In This Together. ----- John Bates provides 1:1 Executive Communications Coaching, both in-person and online, as well as large and small group training. Sign up for his free weekly micro-trainings at https://johnbates.com/mini-trainings and create a great leadership communications habit that makes you the kind of leader who inspires trust, loyalty and connection.
Welcome to Monday Night Live This week, Derek sits down with his longtime friend, Alan Stevens, a renowned reputation management expert, journalist, and professional speaker. The episode kicks off with Alan recounting his journey, starting as a teacher in the 1970s, moving into investigative journalism with the Consumers Association (known for publications like Which? Magazine), and eventually establishing his own reputation management firm. Alan's early days were filled with undercover investigations, including secret shopper experiences and inspecting garages. These moments offer a glimpse into his hands-on approach to uncovering the truth, with some hilariously intense stories of narrowly escaping confrontations! Alan also shares anecdotes about his role as a professional speaker and coach, having served as President of both the UK Professional Speakers Association and the Global Speakers Federation. From music MC gigs at age 12 (where he shared the stage with The Rolling Stones!) to coaching high-profile clients in handling media crises, Alan's storytelling is captivating. The conversation transitions into Alan's expertise in crisis management and reputation repair. He discusses high-profile case studies, including: Social Media Mishaps: Alan critiques public figures like Greg Wallace and Prince Andrew, emphasizing the importance of taking responsibility, controlling the narrative, and issuing genuine apologies to minimize damage. The Beverly Hills Hotel Boycott: Alan recounts navigating a complex crisis when the Sultan of Brunei's controversial legislation led Hollywood celebrities to boycott the hotel. Alan's strategic responses helped mitigate the fallout, showcasing his expertise in managing high-stakes situations. Lessons from Public Blunders: From Gerald Ratner's infamous speech to David Letterman's tactful handling of blackmail, Alan highlights what to do—and what to avoid—when facing public scrutiny. In this candid discussion, Alan explains how reputation repair isn't just about damage control—it's about authenticity, humility, and strategic communication. He stresses the importance of never lying, apologizing sincerely, and focusing on rebuilding trust. The episode also offers lighthearted moments, like Derek and Alan reminiscing about their time at the National Speakers Association of Australia conference and their hilarious experience co-hosting a charity auction. Alan's humor and authenticity shine through as he reflects on these personal anecdotes. Key takeaways from this episode: How to handle media crises and social media slip-ups with grace. The importance of staying calm, taking responsibility, and controlling the narrative during challenging times. The value of turning public missteps into opportunities for growth and redemption. Whether you're a speaker, business leader, or someone interested in personal branding, this episode is packed with practical advice, real-life stories, and plenty of laughs. Alan's wealth of knowledge and Derek's engaging questions make for a thought-provoking and entertaining conversation. f you'd like to connect with Alan Stevens, you can reach him at alan@mediacoach.co.uk or find him on his website. Derek Arden Derek Arden https://derekarden.co.uk https://negotiationexpert.co NEW https://negotiatorspodcast.com https://www.linkedin.com/in/negotiatingexpert/
In this episode of Building Better with Brandon Bartneck, Trevor Blondeel, founder of Manufacturing Greatness, joins the conversation to explore the evolving landscape of manufacturing leadership. Trevor brings over 25 years of experience in the manufacturing industry, sharing insights on bridging the gap between expectations and reality in leadership roles, fostering self-awareness, and driving continuous improvement. The discussion highlights the importance of transparency, curiosity, and core values in shaping a positive organizational culture. Trevor shares actionable strategies for connecting the top to the shop and emphasizes the power of emotional intelligence and feedback in developing engaged, accountable teams. About Building Better: Building Better with Brandon Bartneck focuses on the people, products, and companies creating a better tomorrow, often in the transportation and manufacturing sectors. Previously called the Future of Mobility podcast, the show features real, human conversations exploring what leaders and innovators are doing, why and how they're doing it, and what we can learn from their experiences. Topics include manufacturing, production, assembly, autonomous driving, electric vehicles, hydrogen and fuel cells, leadership, and more. Key Takeaways: Manufacturing leadership requires a shift in cultural perceptions. Engagement in manufacturing is lower than in other industries. Self-awareness is crucial for effective leadership. Feedback is essential for closing the showing up gap. Core values should translate into observable behaviors. Continuous improvement is a team effort, not just a process. Curiosity drives better communication and understanding. Simplifying complex systems can lead to better outcomes. Transparency in leadership fosters trust and connection. Clear communication is key to effective leadership. Chapters: The Evolution of Perception in Manufacturing Leadership Bridging the Expectation Gap in Leadership Understanding the Showing Up Gap Cultivating a Learning Organization The Complexity of Organizational Leadership The Human Element in Manufacturing Processes About the Guest: Trevor Blondeel is the founder of Manufacturing Greatness and a seasoned manufacturing leadership coach with over 25 years of industry experience. Through his speaking, coaching, and advisory services, Trevor helps manufacturers connect the top to the shop, driving engagement, productivity, and continuous improvement. He is certified with the Center for Executive Coaching, holds a Professional Coaching Certification with the ICF, and is a Genos Emotional Intelligence practitioner. Trevor is also an experienced public speaker and active member of the National Speakers Association. Links & Resources: Learn more about Trevor's speaking services: trevorblondeel.com Explore coaching and advisory programs: manufacturinggreatness.com Listen to the Manufacturing Greatness podcast: Podcast Subscribe to Trevor's newsletter: Sign Up Show Notes: brandonbartneck.com/buildingbetter/trevorblondeel Connect with Building Better: Follow the podcast for more inspiring conversations: Apple Podcasts Spotify Google Podcasts
January 2025 Dante's Old SouthSteve Gillon is a Senior Fellow at the Miller Center at the University of Virginia, Scholar-in-Residence at HISTORY, and Professor of History at the University of Oklahoma. Gillon received his B.A. in History from Widener University where he graduated summa cum laude with honors in History. He was named the recipient of the Faculty Prize for maintaining the highest undergraduate GPA. He went on to earn his A.M. and Ph.D. in American Civilization from Brown University where he was elected to Phi Beta Kappa. After receiving his Ph.D., Dr.Gillon spent nine years teaching history at Yale University where he won the prestigious DeVane Medal, awarded by the senior members of Phi Beta Kappa to the best undergraduate teacher at the university. In 1994, he accepted a position as University Lecturer in Modern History at Oxford University.Three years later, he returned to the United States at the invitation of the president of the University of Oklahoma to become the founding dean of a new Honors College.Nicole B. Gebhardt, MS, CCLS, CECP is a highly accomplished bestselling author, speaker, and transformational coach with a passion for helping families heal and find peace after experiencing pregnancy and infant loss. She also is a huge advocate for individuals struggling with addiction. With a Master's degree in Human Development & Family Studies, specializing in Child Life from the University of Alabama, and a Bachelor's degree in Business Communications from Florida State University, Nicole combines academic excellence with extensive hands-on experience in human development and mental health.A Certified Child Life Specialist (CCLS), Nicole also holds certifications as a Sacred Usui Reiki Master, Holy Fire III® and Karuna 2® Reiki Master, and Certified Emotion Code Practitioner. As an active member of the National Speakers Association, she is a sought-after speaker.Nicole's dedication extends beyond her professional credentials. As a military spouse herself, she has volunteered in various leadership roles with the National Guard Bureau Spouses Club, the Air Force Officers & Spouses Club of Washington, D.C., and other military support organizations. She has also served as a support group leader for infant loss and miscarriage across the country.Broken Wings Broken Dreams: A Mother's Life After Infant Loss and MiscarriageThe Healing Cocoon : A Mother's Emergence After Infant and Pregnancy LossThe Queen's Companion Book: Rule Your Throne. Own Your QueendomMichael Logen is a Grammy-Nominated, Multi-Platinum Singer/Songwriter as heard on “Nashville, “One Tree Hill”, “Parenthood”, “SUITS”, “Heartland”, “Virgin River”, “The Fosters”, “The Hills”, “American Idol”, The Olympics, BBC, CMT and NPR. He's been featured in “Rolling Stone”, “Performing Songwriter” and “Billboard Magazine”.Also, a prolific songwriter, Michael has written songs for other artists like Kelly Clarkson, Sister Hazel, Mat Kearney, Jonny Lang, and many more. Michael's live show is a blend of captivating lyrically-based, acoustic-driven Americana/Country and the story-telling behind the songs. Additional Music Provided by:Pat MethenyLarkin PoeOur Sponsors:Lucid House PressWhispers of the FlightThe CrownThe Red Phone BoothBright Hill PressWe Deeply Appreciate:UCLA Extension Writing ProgramMercer University PressNPRWUTCTheme by Alain Johannes The host, Clifford Brooks', The Draw of Broken Eyes & Whirling Metaphysics, Athena Departs, and Old Gods are available everywhere books are sold. Find them all here: www.cliffbrooks.com/how-to-orderCheck out his Teachable courses, The Working Writer and Adulting with Autism, here: brooks-sessions.teachable.com
Speaking can be a powerful tool for building your coaching business. In this episode, Dale Wilsher shares her inspiring journey from being a single mom speaking in faith-based spaces to earning five figures per keynote. From starting with simple survey cards to leveraging coaching success stories, Dale unpacks the strategies and pivotal moments that transformed her speaking into a thriving coaching business. You'll also discover how to navigate different environments as a faith-based speaker, create signature talks that balance warmth and competence, and turn speaking engagements into coaching clients. Tune in to receive: Insights on combining speaking with coaching to accelerate trust and build your client base. Practical strategies for creating signature talks and using personal stories effectively. Tips for navigating professional spaces while staying true to your values. A process for turning speaking engagements into coaching clients using tools like survey cards and follow-ups. Inspiration from Dale's journey, from faith-based beginnings to keynoting major leadership events. About Dale Wilsher Dale Wilsher is an executive leadership coach and personal development expert, specializing in personality dynamics, authenticity, and mental resilience. She is an award-winning author, certified DISC trainer, and faculty member for the US Chamber of Commerce's Institute of Organizational Management. She holds accreditations from the International Coach Federation as a Professional Certified Coach and is a member of both the National Speakers Association and Forbes Coaches Council. As a keynote speaker, Dale combines her background in sales and science to provide fresh insights into identity and purpose, leveraging the latest findings in positive psychology, leadership, and neuroscience. She helps audiences discover their untapped strengths, core values, and authentic purpose. Dale lives in Boulder, Colorado, with her husband and four daughters. She is on a mission to help people rise to their fullest lives and do their best work. Learn more about Dale's upcoming class, The Inspirational Coach, at www.yourauthenticpersonality.com
Kicking off Season 10 of the Millionaire Car Salesman Podcast, hosts Sean V. Bradley and L.A. Williams reveal the exciting innovations coming in 2025, including the official launch of Synergy Studios and its mission to elevate the automotive industry! They dive into the game-changing role of mystery shopping in evaluating dealership performance and emphasize the crucial role of consistent follow-up in driving sales success! Adding to the excitement, L.A. Williams introduces his new book, So What I Can't, a motivational guide on overcoming personal limitations and using unique challenges as advantages in both personal and professional life. Sean, L.A., and special guest Tianna Mick (aka T Got Your Keys) engage in a powerful discussion on: The art of storytelling and its impact on writing and communication. Emotional intelligence as a cornerstone of effective leadership. The ongoing push to empower women in the automotive industry. Balancing work and personal life in the high-paced world of automotive sales. The episode wraps up with an interactive Q&A session, addressing audience questions on building a successful automotive career, navigating leadership challenges, and finding inspiration in day-to-day operations. Key Takeaways: ✅ Mystery Shopping: A critical tool for identifying dealership strengths and weaknesses. ✅ Follow-Up Strategies: Why staying top-of-mind is essential in sales. ✅ Leadership Insight: Emotional intelligence and communication are key to dealership success. ✅ Empowering Women: Breaking barriers and creating new opportunities in auto retail. ✅ Inspiration: L.A. Williams' new book, So What I Can't, delivers a roadmap to overcoming adversity and achieving greatness. About Sean V. Bradley Sean V. Bradley, CSP is an entrepreneur, published best-selling author, speaker and award-winning international trainer. He is a 17-time NADA/ATD convention speaker, FranklinCovey Certified Facilitator and has earned the coveted “CSP” designation in the National Speakers Association. Sean is also a member of the elite “Million Dollar Speakers Group” in the NSA and a state association speaker and trainer. He has spoken at over 500 NCM and NADA 20 Groups. Sean started Dealer Synergy over 20 years ago, but has been in the automotive industry for over 25 years. Sean and his Dealer Synergy team are a 16-time Dealers' Choice Award Winner for being the “Best of the Best Internet Sales Trainer” and “Mobile Media Provider” in the Automotive Sales Industry. Sean has personally trained over 100,000 Automotive Sales Professionals in 3,900 unique rooftops. However, he literally influences hundreds of thousands of professionals, in and out of the Automotive Sales industry, all over the world, through: his over 4,000 published articles, his best-selling book “Win the Game of Googleopoly”, over 9,500 videos published online, and through Radio Station soundwaves by Hosting the globally recognized Against All Odds Radio Show currently airing in Washington DC, Atlanta, Cleveland, Rochester, and Los Angeles, and the 'internet buzzing' Millionaire Car Salesman Podcast reaching over 1 million downloads! Additionally, Sean is the creator of the Millionaire Car Salesman Facebook Group, with a membership count of 28,500+ automotive professionals. About LA Williams L.A. Williams is the Vice President of Dealer Synergy. He has 15+ years of automotive sales experience and has made it his mission to help, educate and level up anyone he comes in contact with. LA once started as a frontline analyst for the organization, but quickly worked his way through the ranks to most recently landing him his current role of Vice President and an official company partner. Although LA holds an executive position with Dealer Synergy, he is completely “hands-on” with the Dealer Synergy family of programs. LA is the preeminent subject master on “Phone Sales” in the Automotive Sales Industry and has earned the nickname and title of “The Blind Phone Master”. LA has been blind for 35+ years and has focused his energy on the art of sound, tone, and inflection. With his inability to see and only hear, he can solely judge a person's phone abilities and verbal tools based on what they say and how they say it. This makes him the perfect coach and phone sales expert on planet Earth. LA has trained thousands of Automotive Sales professionals, Internet / BDC professionals, Sales Managers, General Managers and Dealer Principals on how to dominate the phones with his “The Blind Phone Master's Phone Sales Mastery” strategies. Furthermore, LA is an NADA Convention Speaker and a frequent 20 group speaker, including the official Internet Sales 20 Group . In addition to his training and speaking engagements, LA is the official co-host of the globally known Millionaire Car Salesman Podcast and a moderator of the Millionaire Car Salesman Facebook Group. LA is also a very successful music producer. He has produced tracks for Dr. Dre, Lil Wayne, Katy Perry, Karina Bradley, and scores more. In addition to having worked with some of the best in the music industry, LA has worked in movies. He was even the voice for Jigsaw in 4 of the SAW movies! LA has taken his music producer, audio, and voice talent to bring a strong form of “entertrainment” to the industry and has blessed us with many motivating and fun remix tracks, applicable to the automotive sales industry. Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more! NCC: Credit-Driven Retailing - NCC delivers industry-best credit-driven retailing for auto dealerships, combining a powerful credit and compliance engine and fully integrated CRM/Desking platform for maximum profitability. Complete CRM: Complete CRM is a streamlined, all-in-one system that simplifies your dealership software and processes so you can manage every aspect of your operation with ease; from tracking and following up on leads, desking deals, managing inventory, marketing to your customers, and more. Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm. The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today! Win the Game of Googleopoly: Unlocking the secret strategy of search engines. The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Visit www.podium.com/mcs to learn more! NCC: Powered by proprietary solutions such as Intelligent Credit Engine™ and LenderSelect™, NCC transforms the car-buying experience for dealers and their customers. From compliance and lender selection to CRM and desking, to marketing and data mining—NCC integrates them all in a single, seamless platform to deliver better customer experiences, maximum efficiency and maximum profit. Complete CRM: As an innovative leader in the industry for the last 30 years, Complete CRM is designed to give your dealership the competitive edge in a demanding marketplace. Powered by Complete Credit™ and award-winning desking, Complete CRM™ is the industry's only credit and compliance-enabled CRM that lets dealers achieve maximum profitability on every deal. Built on modern technology, Complete CRM seamlessly integrates credit, compliance, inventory, data mining, lead generation, enterprise functionality, and customized reporting in one tool with a single login. Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential. Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!
The road to making speaking a sustainable business is littered with people who quit because the journey was so much tougher than they ever anticipated. There are lots of people dangling the golden carrot of gigs worth thousands, and becoming a six figure speaker … and it is absolutely possible, but those who make it are a fraction of those that start out. One of those few, is my guest today, Arel Moodie. Arel is a best-selling author and professional speaker who has spoken in 48 states and 5 countries to over 750,000 people. He is also a member of an exclusive group within the National Speakers Association, of those who have generated over seven figures of speaking business. Having started his speaking business whilst in college he has encountered the ups and downs of a speaking career, and he is here to share some ‘home truths' about the industry, alongside giving you the strategies that have worked to get him where he is today. Arel is also the co-founder of Talkadot.com, the number one tool helping professional speakers land spinoff business by capturing speaking leads, testimonials and measuring the impact of their presentations with data reports from every audience they speak to. If you want to generate an income, or a more consistent income from speaking then listen up, because there is gold in this here interview! What you'll discover: How Arel decided what to talk about when he first started speaking in colleges. What he did to get speaking gigs when he started out. Why he switched topics and how he knew it was time to make a change. The challenges Arel encountered with his speaking business and the different things he tried to increase the consistency in his gig pipeline. The epiphany that caused him to create ‘talkadot' What challenges he encountered getting his software business off the ground. How a speaker can use talkadot to get more paid talks without overtly ‘selling. The ‘land and expand' strategy for getting more speaking gigs. The unfiltered truth most speakers don't face up to about a speaking business and what to do to have a sustainable speaking business. How Talkadot can help to create customers and clients from the audience. What other essentials you need to build a professional speaking career Enjoy! If you'd like to watch the video of the episode, you can do that here: All things Arel: https://www.linkedin.com/in/arelmoodie https://www.facebook.com/arelmoodie/ https://www.instagram.com/arelmoodie/?hl=en Talkadot Books & Resources*: The E-Myth by Michael E. Gerber Rich Dad Poor Dad by Napoleon Hill Kobe Bryant Motivation (on YouTube) Speaking Resources: Grab Your From Blank Page to Stage Guide and Nail the Topic for a Client Winning Talk Want to get better at finding and sharing your stories then check out our FREE Five Day Snackable Story Challenge Thanks for listening! To share your thoughts: Share this show on X, Facebook or LinkedIn. To help the show out: Leave an honest review at https://www.ratethispodcast.com/tsc Your ratings and reviews really help get the word out and I read each one. Subscribe on iTunes. *(please note if you use my link I get a small commission, but this does not affect your payment)
What is up? Hey everyone, Eric Brooker here. I am your host and welcome to Counsel Culture. By now, you know what we are all about. For those of you that are new, this is THE culture and leadership podcast. Today, I am thrilled to welcome Sylvie Di Giusto to the show. Sylvie is an international keynote speaker, 13-time award winner, and author who has captivated audiences worldwide with her groundbreaking insights on leadership, emotional intelligence, and personal branding. Drawing on two decades of corporate experience in Europe and the U.S., Sylvie has mastered the art of empowering individuals and organizations to harness the "Power of Choice"—a transformative framework that equips leaders to make conscious decisions, align behaviors, and achieve exceptional outcomes. Her innovative work, including the world's first 3D immersive holographic keynote experience, has earned accolades like the ESPRIT Award and two Davey Awards for her contributions to emerging technology and education. Sylvie's ability to connect with audiences stems from her unique dual perspective as both a seasoned corporate leader and a professional speaker. With clients ranging from American Airlines to Microsoft, and Nespresso to the US Air Force, she has earned the trust of some of the world's most respected organizations to inspire growth in leadership, sales, and customer experience. A Certified Speaking Professional and author of “The Image of Leadership,” Sylvie's expertise extends to her cutting-edge online courses and volunteer work with the National Speakers Association. Join us as we dive into her remarkable journey and explore the insights that have made her a true pioneer in the speaking industry. This show is dedicated to Sylvie's journey. This conversation is what we make it. This is Counsel Culture. learn more at www.ericbrooker.com | www.sylviedigiusto.com
In January 2025, we are running the best of our podcasts from the previous year. We pick the shows based on which ones had the most downloads. Enjoy this revisit to our best shows of 2024. As a new LNC's greatest need is to build a client base, and this is a challenge that never goes away. Both behind the scenes, LNCs and expert witnesses don't know where to begin, and they can feel intimidated by the process of self-promotion. In essence, the challenge is how to say “Hire me; I can help you” without being blatant about it. In this podcast, Pat Iyer shares nine tips for reaching out to potential clients, for experts and non-experts. She has gleaned them from decades of success both as the owner of an LNC business and as a coach to other legal nurse consultants. She explains why it's crucial to become known, both in the physical and virtual worlds. In terms of your online presence, it isn't enough to have a website; you need to make it a source of information to which visitors will return for more. Offer your visitors something valuable in exchange for their email addresses. Make sure you deliver excellent work so that you have the confidence to ask for referrals, both from your attorney clients and colleagues. Your self-confidence will improve when you can ask for evaluation of your work and hear criticism without getting defensive. Consider it an opportunity to learn. How to Get More Clients: Step by step, this podcast will guide you to increasing your outreach and your profit line. How can you make yourself better known to the public? Why do you need a website? What methods help you build your attorney email list? Who can you ask for referrals? How can you benefit from criticism? Listen to our podcasts or watch them using our app, Expert.edu, available at legalnursebusiness.com/expertedu. Get the free transcripts and also learn about other ways to subscribe. Go to Legal Nurse Podcasts subscribe options by using this short link: http://LNC.tips/subscribepodcast. https://www.youtube.com/watch?v=mjTO2wuAR_I Strategies to Attract Attorney Clients & Grow Your LNC Business Are you finding it tough to attract more attorney clients? You are not alone! Join us for the 11th LNC SUCCESS® 3-DAY ONLINE CONFERENCE on February 27-28 and March 1, 2025! It's a chance to learn how to overcome common challenges and gain the skills you need to succeed in legal nurse consulting. Connect with industry experts who will share practical strategies for standing out, building strong relationships with attorneys, and effectively presenting your value. No matter your experience level, this conference will empower you to discover fresh opportunities and advance your business. What to Expect Expert-Led Sessions: Engage with sessions led by top industry professionals. Interactive Workshops: Participate in hands-on workshops designed to enhance your consulting skills. Networking Opportunities: Build lasting connections with peers and potential clients. Resource Materials: Receive exclusive materials that will support your ongoing professional development. Don't miss this chance to make a real impact on your business. Register Today Secure your spot at the 11th LNC SUCCESS® 3-Day Online Conference on February 27-28 and March 1, 2025, and take your first step toward becoming a leading legal nurse consultant! We look forward to welcoming you to this pivotal event in February 2025! Your Presenter of How to Get More Clients - Pat Iyer Pat Iyer MSN RN LNCC applied what she learned in internet marketing and being a member of the National Speakers Association to developing and running a highly successful LNC business. Her use of various methods of marketing resulted in building a multimillion-dollar independent LNC business, and creating a successful coaching business to help LNCs grow their businesses.
Don't make resolutions, take actions!Are your New Year's resolutions setting you up for success or failure? Can you break down your goals into actionable steps? In this episode, I discuss shifting from making resolutions to taking focused actions that drive real results. Learn how to prioritize tasks and turn aspirations into daily habits that stick.Listen to this new 9-minute episode for strategies on making realistic goals, breaking them into achievable steps, and building consistency for lasting success.Episode Summary: In this episode of the Wedding Business Solutions podcast, I emphasize the importance of taking actionable steps over merely making resolutions. I share personal anecdotes and practical advice on how to prioritize and achieve goals in both business and personal life. I recount my experience at the National Speakers Association conference, where I learned to focus on a few impactful goals rather than being overwhelmed by many. I discuss the value of creating habits, like my daily language lessons, and encourage you to make realistic, manageable changes that can lead to long-term success. Join me for insights into goal setting, prioritization, and consistency for a prosperous New Year.If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at Alan@WeddingBusinessSolutions.com or visit my website Podcast.AlanBerg.com Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com View the full transcript on Alan's site: https://alanberg.com/blog/Attend the first ever Inclusive Wedding Summit, in person or remotely, Wednesday, Jan. 22, 2025Get info and your tickets here: https://inclusiveweddingsummit.com/ - use coupon code AB30 to save $30And I'm doing a 1/2 Mastermind Jan. 23rd https://events.humanitix.com/business-of-weddings-workshop I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is Alan@WeddingBusinessSolutions.com. Look forward to seeing you on the next episode. Thanks. Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site: Apple Podcast: http://bit.ly/weddingbusinesssolutions YouTube: www.WeddingBusinessSolutionsPodcast.tv Spotify: https://spoti.fi/3sGsuB8 Stitcher: http://bit.ly/wbsstitcher Google Podcast: http://bit.ly/wbsgoogle iHeart Radio: https://ihr.fm/31C9Mic Pandora: http://bit.ly/wbspandora ©2024 Wedding Business Solutions LLC & AlanBerg.com
In this impactful episode of the Millionaire Car Salesman Podcast, hosts Sean V. Bradley and LA Williams dive into a game-changing discussion that every automotive professional needs to hear! As the year comes to a close, they focus on how you can maximize your dealership's performance during the critical year-end period while laying the foundation for an explosive start to the new year. "Sales is a numbers game, but you must become someone people say yes to before they even know the opportunity." - LA Williams From cutting-edge CRM strategies to perfecting your BDC operations, Sean and LA share actionable tips that will help sales teams and dealerships not just survive but thrive in a competitive marketplace! They also highlight the importance of teamwork and communication across all dealership departments, ensuring every member of your team is aligned for success. Plus, the episode celebrates a special milestone for Kalina Bradley, who has made waves during her four years in the automotive industry! "A sales professional earns as much money as they can effectively generate with their sales skills and strategies." - Sean V. Bradley Whether you're a seasoned professional or new to car sales, this episode is packed with the inspiration and insights you need to stay ahead of the curve and crush your goals.
Real Men Connect with Dr. Joe Martin - Christian Men Podcast
Rik Roberts is a Christian comedian and speaker based out of Nashville, TN who focuses on providing 100% clean comedy and creative keynotes to groups who need a fun and engaging program. Most recently Rik has appeared on Pure Flix Comedy All-Stars. Rik keeps his humor relevant and easy to relate to. And as a father of two young kids, he has found that there are enough real-life situations that we can all laugh at without going “below the belt.” Rik is a member of the National Speakers Association and former President of the Christian Comedy Association. And aside from his keynotes and comedy shows, Rik teaches comedy writing workshops across the country and online through his “School of Laughs”. He also releases bi-monthly episodes of the School Of Laughs Podcast. To find out more about Rik, you can visit his website at: https://rikroberts.com/ ---------------------------------- If you want to help us transform the lives of even MORE MEN for God's glory, please take a minute to leave us a helpful REVIEW on iTunes: http://www.rmcpodcast.com or wherever you listen to your favorite podcasts; and make sure you SHARE this podcast with any man (or men) you're mentoring or discipling. And make sure you don't miss an interview episode by signing up for our Man-to-Man eNewsletter at http://www.RealMenConnect.com, and grab your FREE copy of the Real Men Victory Tracker. Talk with Dr. Joe 1-on-1: Are you stuck? Want to go to get your faith, marriage, family, career and finances back on track? Then maybe it's time you got a coach. Every CHAMPION has one. Schedule an appointment to chat with Dr. Joe on how we can help you spiritually love and lead your family better and become the hero of your home. Dr. Joe takes on only a few Breakthrough Calls each week to help you with your faith, marriage, work, and financial challenges. The call is FREE, but slots are limited to ONE call only. NO RESCHEDULES. Just click on the link below and select the BREAKTHROUGH CALL option to set up an appointment: http://TalkwithDrJoe.com If no slots are available, please check back in a week. Also join us on: Join the Real Men 300: http://www.RealMen300.com Facebook Group: http://www.realmenuniversity.com/ YouTube: http://www.RealMenTraining.com Facebook: @realdrjoemartin Instagram: @realdrjoemartin Twitter: @professormartin
Today's episode is packed with wisdom, inspiration, and tools to help you elevate every aspect of your life. Joining me is Lisa Conners, a powerhouse keynote speaker, executive coach, and the founder of Ever Better® Speaking and Coaching. Through her Generative Powers™ program, Lisa empowers individuals and teams to unlock their full potential, blending years of leadership experience with transformative tools like Everything DiSC and Five Behaviors of a Cohesive Team. Lisa's career journey is as diverse as it is inspiring—spanning finance, insurance, non-profits, and even running a 24,000-square-foot children's play facility! She's also deeply committed to continuous growth, holding an MBA, certifications in executive coaching, and affiliations with organizations like the National Speakers Association and Citrine Angels, where she champions women-led businesses. When she's not helping others, Lisa's passions include golf, pickleball, Pilates, painting furniture yellow, and spending time with loved ones. Get ready to learn from this dynamic, fearless leader as we dive into her story and how she helps others live their best lives.
In this episode of the Duct Tape Marketing Podcast, I had the pleasure of interviewing Jeannie Walters. Jeannie Walters is an award-winning customer experience expert, international keynote speaker, and Founder of Experience Investigators, a firm that helps companies increase sales and customer retention through elevated customer experiences. Trailblazing the movement from “Reactive Customer Service” to “Proactive Customer Experience,” Walters is the leading authority for improving employee and customer relationships. Walters is a founding member of the Customer Experience Professionals Association and a trusted advisor to numerous Fortune 500 companies, including Orangetheory Fitness, SAP, Comcast, and JPMorgan Chase. As an educator, her LinkedIn Learning courses have inspired over 500,000 learners worldwide. A Certified Speaking Professional and proud Professional Member of the National Speakers Association, Jeannie has captivated audiences of tens of thousands across three continents with her expertise and insights. In this episode, we discuss the importance of understanding and improving customer experience—not service, experience! We also discuss the relationship between customer experience and marketing, the role of technology, generational differences in customer expectations, the significance of speed (how soon is "soon"?), and the necessity of building a customer-centric culture. Jeannie emphasizes the need for organizations to adopt a mindset focused on customer experience, implement effective strategies, and continuously test and adapt their approaches based on feedback. More About Jeannie Walters: Check out Jeannie Walters' Website Connect with Jeannie Walters on LinkedIn Rate, Review, & Follow on Apple Podcasts If you liked this episode, please rate and review the show. Click HERE - scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then, let us know what you loved most about the episode. Connect with John Jantsch on LinkedIn! Are you stuck trying to figure out your marketing strategy? Get Your Free AI Prompts To Build A Marketing Strategy HERE. This episode of the Duct Tape Marketing Podcast is brought to you by Oracle Nobody does data better than Oracle. Train your AI models at twice the speed and less than half of the cost of other clouds. If you want to do more and spend less, take a free test drive at Oracle.
This year, the National Speakers Association hosted its first national speaking competition, where finalists competed at the annual Influence summer conference in August. In this episode of Speakernomics, host Kenneth "Shark" Kinney speaks with competition mastermind, Mike Brian, regional competition winner Jody Orgill Brown, and national competition winner Jeff Rogers. Together, they delve into the significance of storytelling in the professional speaking arena and discuss the impact of the "Last Story Standing" competition. In this session, you will: Analyze the benefits of participating in storytelling competitions to enhance speaking skills and career visibility. Demonstrate the importance of storytelling structure, such as using a "rhythm document" for creating impactful narratives. Evaluate the process of refining stories through continuous practice and emotional engagement. ADDITIONAL RESOURCES Click Here to learn more about NSA's Last Story Standing and find out how YOU can compete in 2025! Learn more about your ad choices. Visit megaphone.fm/adchoices
This the third and final episode in the 3-part series with Manley Feinberg: keynote speaker, former executive, jazz guitarist, and rock climber.In this episode, Manley shares the story about rock climbing El Capitan in Yosemite National Park in California. It was the climb of a lifetime, and for one of the climbers, a real life or death situation.It's worth checking out Manley's website (www.verticallessons.com). When you watch his 3-minute video you'll see the scale, grandeur, and danger of the climb. Then come back to listen to the episode. If you're not familiar with El Capitan, this gives you a good picture as Manley tells his story.---Manley is the founder of Vertical Lessons, Inc. He is an award-winning international keynote speaker, business leader and best-selling author. Leveraging more than thirty years of business, professional speaking and adventure experience, his insight and energy will inspire and equip you to step up and reach your next summit.He is the author of Reaching Your Next Summit! 9 Vertical Lessons for Leading with More Impact.Manley's 11 years of leadership influence contributed to a workplace culture that landed Build-A-Bear Workshop on the FORTUNE 100 Best Companies to Work For® List four years in a row. Manley served two terms as the president of the St. Louis chapter of the National Speakers Association.On a personal note, Manley likes to sleep on the side of mountains. Who doesn't? Even more shocking is that his wife has been encouraging that for more than three decades, and his two kids still kiss him on the cheek in front of their friends.If you enjoy Nic and Tarina's podcast and get something from listening to “all this Nic Bittle Crap,” please hit the like button, share it with a friend, or both. Your recommendation goes a long way in helping us reach more people.---
What are your dreams, your passion, your vision, your purpose? Do you feel like these are slipping away as you get older, or is it just too overwhelming to figure out? Here's the truth: you're still alive, which means you're still on a mission. You just might not see the opportunities waiting for you.In this episode of Your Biggest Breakthrough, David McNally joins us to reveal how imagination fuels possibility, why contribution is the key to fulfillment, and how even grief can coexist with gratitude. From lessons learned in bombed-out playgrounds of post-war London to wisdom gained from the Maasai tribe in Tanzania, David's story offers powerful insights for anyone feeling stuck or searching for purpose.He shares his journey of resilience—from battling cancer to starting college at 72—and proves that it's never too late to find a new dream or make a meaningful impact. If you're ready to unlock your potential, live with purpose, and embrace the rest of your life with intention, this conversation will leave you inspired and equipped. Don't miss it!Chapter:[00:00] Podcast Preview[01:00] Introduction to Your Biggest Breakthrough[01:48] Dreams and Responsibilities[02:51] Introducing David McNally[04:00] The Power of Imagination and Faith[05:09] God's Limitless Imagination[07:05] Creativity in Everyday Life[10:02] The Importance of Contribution[11:03] David's Early Life and Influences[14:07] Defining Moments and Life Lessons[17:49] Redefining Retirement[20:28] The Role of Elders in Society[21:16] Lessons from the Maasai Tribe[23:28] Connecting with the Elderly[25:15] Creating Purposeful Living Programs[28:14] Supporting Aging Parents[30:15] The Inspired Elder Initiative[33:18] The Foundation of Gratitude[36:25] Overcoming Health Challenges[37:42] Finding Daily Purpose[40:10] New Dreams and Opportunities[44:15] Going Back to College[45:35] Final Encouragement and Inspiration[46:51] Closing Remarks and ResourcesResources mentioned:David McNally's WebsiteGuest's bio and social handles:FacebookYouTubeDavid McNally is a globally recognized speaker, best-selling author, and award-winning film producer with a career spanning over four decades. As a member of the National Speakers Association's Speaker Hall of Fame, David has inspired millions with his work, speaking to audiences across the world and consulting for renowned organizations like Delta Air Lines, Walt Disney Imagineers, Ameriprise Financial, and Habitat for Humanity.David has authored several influential books, including Even Eagles Need a Push, The Eagle's Secret, and Be Your Own Brand, which have been translated into 12 languages and integrated into corporate training programs in over 20 countries. His latest book, If You're Alive, Your Mission on Earth Isn't Finished, is a guide designed to inspire those over 60 to embrace the possibilities of this vibrant stage of life.As a film producer, David's documentaries The Power of Purpose and If I Were Brave have garnered acclaim for their inspirational impact. Beyond his professional achievements, David believes that life is at its best when we are contributing and creating. His recently launched YouTube channel, The Inspired Elder, offers weekly insights to encourage viewers to find purpose and live with intention at any ageCall to action:Make sure to visit
In this episode, Manley picks up where he left off on his journey from corporate executive to professional speaker. Among other things, he shares how learned first hand the importance of exponential commitment and the need to command your momentum.Manley is the founder of Vertical Lessons, Inc. He is an award-winning international keynote speaker, business leader and best-selling author. Leveraging more than thirty years of business, professional speaking and adventure experience, his insight and energy will inspire and equip you to step up and reach your next summit.He is the author of Reaching Your Next Summit: 9 Vertical Lessons for Leading with More Impact.Manley's 11 years of leadership influence contributed to a workplace culture that landed Build-A-Bear Workshop on the FORTUNE 100 Best Companies to Work For® List four years in a row. Manley served two terms as the president of the St. Louis chapter of the National Speakers Association.Learn more about Manley here.On a personal note, Manley likes to sleep on the side of mountains. Who doesn't? Even more shocking is that his wife has been encouraging that for more than three decades, and his two kids still kiss him on the cheek in front of their friends.If you enjoy Nic and Tarina's podcast and get something from listening to “all this Nic Bittle Crap,” please hit the like button, share it with a friend, or both. Your recommendation goes a long way in helping us reach more people.---
From the Workplace Pro studio, Nic has a conversation with Manley Feinberg. This is the first of a three-part series with Manley. Manley is the founder of Vertical Lessons, Inc. He is an award-winning international keynote speaker, business leader and best-selling author. Leveraging more than thirty years of business, professional speaking and adventure experience, his insight and energy will inspire and equip you to step up and reach your next summit.He is the author of Reaching Your Next Summit! 9 Vertical Lessons for Leading with More Impact.Manley's 11 years of leadership influence contributed to a workplace culture that landed Build-A-Bear Workshop on the FORTUNE 100 Best Companies to Work For® List four years in a row. Manley served two terms as the president of the St. Louis chapter of the National Speakers Association.Learn more about Manley here.On a personal note, Manley likes to sleep on the side of mountains. Who doesn't? Even more shocking is that his wife has been encouraging that for more than three decades, and his two kids still kiss him on the cheek in front of their friends.If you enjoy Nic and Tarina's podcast and get something from listening to “all this Nic Bittle Crap,” please hit the like button, share it with a friend, or both. Your recommendation goes a long way in helping us reach more people. ---
Are you struggling to figure out how to use AI tools to grow your business effectively? Many entrepreneurs are unsure how to harness AI's power to boost productivity and profitability without losing the human touch in their operations. In this weeks episode of Fordify LIVE, Terry Brock, a Hall of Fame keynote speaker, shares his expertise on how AI tools for business are transforming the landscape for companies that are ready to embrace them. If you've been searching for practical ways to integrate AI into your strategy, this discussion provides valuable insights into making technology work for you. AI isn't just about replacing tasks—it's about freeing up time and energy so business leaders can focus on high-level decision-making and growth. Tools like ChatGPT, Perplexity, and Cast Magic have become indispensable in today's business environment. By automating routine tasks such as content creation and data processing, these AI tools for business allow companies to operate more efficiently while still maintaining a personal, authentic connection with customers. Ford emphasizes that business owners who learn how to leverage these technologies effectively will have a significant advantage over those who resist change. Personalization remains crucial in an era where AI is widely accessible. While AI can generate ideas and initial drafts, the true value comes from how business owners tailor and enhance that content to reflect their unique brand voice. AI may provide a solid foundation, but it's the customization and personal touch that allow businesses to maintain their individuality. This ensures that, even with the efficiency and automation AI brings, companies can stand out in a crowded marketplace by preserving their distinct identity. Both Ford and Terry highlight how AI tools for business offer unparalleled opportunities for growth, but only for those willing to continuously adapt and innovate. They stress that as AI technology advances, businesses that embrace it will remain competitive, while those that hesitate may fall behind. AI is not just a tool for the future; it's a necessity for today. Ford points out that business owners must remain open-minded, willing to experiment with new tools and techniques to find the best fit for their business model. Companies that adopt a mindset of ongoing learning will be better positioned to navigate the rapidly changing technological landscape. Terry shares examples from his experience working with major brands like Skype, AT&T, and ACE Hardware, demonstrating how AI tools for business can simplify complex workflows and improve productivity. From automating repetitive tasks to providing data-driven insights, AI helps business owners focus on what truly matters—building relationships and driving growth. Ford and Terry agree that AI is not replacing humans; rather, it is enhancing their abilities, allowing businesses to scale and innovate without losing their personal touch. AI offers exciting opportunities, but its true value comes from how it's applied. While AI tools provide efficiency, it's the human touch that transforms that efficiency into meaningful growth. Entrepreneurs who embrace AI tools for business can streamline operations, stay competitive, and unlock new paths to success. By combining the power of AI with personal insight, businesses can achieve long-term, sustainable growth. Watch the full episode on YouTube. For more insights from Ford and top industry experts, don't miss future episodes of Fordify LIVE! Tune in every Wednesday at 11 AM Central on your favorite social platforms and catch The Business Growth Show Podcast every Thursday for actionable strategies to elevate your business. About Terry Brock Terry Brock is a Hall of Fame keynote speaker and a globally recognized authority on leveraging technology to drive business success. With a career spanning decades, Terry has helped organizations enhance customer engagement, boost productivity, and increase profitability through the strategic use of AI and social media. He has held influential roles such as Chief Enterprise Blogger for Skype, Editor-in-Chief for AT&T's Networking Exchange blog, and Chief Retail Advisor for ACE Hardware. Terry's expertise has earned him numerous accolades, including the Certified Speaking Professional designation from the National Speakers Association and inductions into both the Speakers Hall of Fame and the Virtual Speakers Hall of Fame. He is also a recipient of the prestigious Cavett Award, recognized as the National Speakers Association's highest honor. Terry is passionate about empowering entrepreneurs and business owners to thrive in the digital age, sharing his insights through platforms like his website Stark Raving Entrepreneurs and AITools4Biz. About Ford Saeks Ford Saeks is a Business Growth Accelerator with over 20 years of experience, helping companies generate over a billion dollars in sales worldwide. As the President and CEO of Prime Concepts Group, Inc., Ford is an expert in attracting loyal customers, expanding brand visibility, and sparking innovation. A true entrepreneurial powerhouse, Ford has founded more than ten companies, authored five books, and holds three U.S. patents. Ford's expertise also extends to AI prompt engineering, where he trains AI systems to create impactful content that drives engagement and results. Recently, he showcased his knowledge at the Unleash AI for Business Summit, where he highlighted how AI tools like ChatGPT are transforming business operations, marketing, and customer experiences. Learn more about Ford Saeks at ProfitRichResults.com and catch his TV show at Fordify.tv.
SEASON: 4 EPISODE: 22Episode Overview:The workplace is changing and changing rapidly, creating chaos, increasing our stress, and causing burnout. To thrive in today's marketplace, we must level-up our emotional intelligence, strengthen our resiliency, and manage the extreme stress in our personal and professional lives to avoid burnout. My guest today will share his insights and strategies so that we can learn, laugh, and grow amongst the chaos. Please join me for my conversation with award winning speaker and workshop facilitator, Kit Welchlin.Guest Bio: A born public speaker and trainer, Kit Welchlin began public speaking at the age of 9 in 4-H. By 16, he was organizing and facilitating presentations on leadership, citizenship, community service and motivation for the 4-H and Future Farmers of America.Kit Welchlin purchased his first manufacturing company at age 21, and by 26 was CEO and Chairman of the Board of three manufacturing companies in three states. He's been an instructor with the Minnesota State Colleges and Universities, where he has been repeatedly nominated Outstanding Faculty. He is a Professional Member of the National Speakers Association.Kit has a B.S. Degree in Speech Communication, Business Administration and Political Science. He earned an M.A. Degree in Speech Communication and Business Administration.Resource Links:Website: https://welchlin.comProduct Link: https://welchlin.com/products/Insight Gold Timestamps:04:08 How are you seeing emotional intelligence come in to the workplace?05:42 One of the things on my handling difficult people presentation….06:42 Being nimble and being agile is very important 08:47 People don't mind change, they just don't like being changed09:32 When we talk about chaos and change11:17 The key is to discuss the continuities12:45 Goals versus desired outcomes14:16 Quickness, quantity, and quality15:56 The desired result is the hope or aspiration of how things could turn out19:22 There's about 16 different reasons why people procrastinate21:25 If we make this decision or take this action, what could go wrong?22:26 What roadblock am I putting up on myself that may or may not be real?24:21 Would that be their fault, or is that just a situation they find themselves in? 26:54 I think empathy is probably the hardest soft skill to develop28:08 Effective work relationships really help us manage stress29:59 It really comes down to we need to be well fed, well rested, and well exercised30:11 There's five criteria to an exercise program that will work if we put it to work31:00 We have to have physical remedies to reduce stress32:16 I always tell people that kind of feel stagnant in their careers….34:40 If you want to learn, you want to laugh, and you want to grow, get Kit WelchlinConnect Socially:LinkedIn: https://www.linkedin.com/in/kitwelchlin/Facebook: https://www.facebook.com/kwelchlinTwitter: https://twitter.com/kitwelchlin?lang=enYouTube: https://www.youtube.com/c/KitWelchlinEmail: kit@welchlin.comSponsors: Rainmaker LeadGen Platform Demo:
283: How Do You Stop the Nonprofit Board Blame Game? (Hardy Smith)SUMMARYThis episode is brought to you by our friends at Armstrong McGuire & Associates. Check them out for your next career opportunity OR for help finding an interim executive or your next leader.Are you frustrated with your board's lack of engagement or feeling like they aren't meeting expectations? Could the real issue be deeper than just pointing fingers? In episode 283 of Your Path to Nonprofit Leadership, board expert Hardy Smith explores the critical importance of building intentional relationships between nonprofit executives and their board members. Drawing from his brand new course Stop the Nonprofit Board Blame Game, he explains that board dysfunction is a symptom of deeper issues stemming from unclear expectations, poor communication, and lack of proper orientation. ABOUT HARDYHardy Smith is author of Stop the Nonprofit Board Blame Game. As a consultant and speaker, he works with organizations who want to benefit from a fully engaged board. Through board retreats, workshops, keynotes, and planning sessions Hardy provides solutions to board engagement challenges. Hardy's results-oriented approach was developed during a longtime career in the high-performance world of NASCAR racing. He has had wide-ranging personal and professional involvement with nonprofits, associations, chambers of commerce, and community groups nationwide. He is a member of the National Speakers Association, ASAE, Association of Fundraising Professionals, BoardSource, Association of Chamber of Commerce Executives, and Florida Society of Association Executives. He is a faculty member of the U.S. Chamber of Commerce Foundation's Institute for Organization Management.EPISODE TOPICS & RESOURCESReady for your next leadership opportunity? Visit our partners at Armstrong McGuireCheck out Hardy's online course: Stop the Nonprofit Board Blame GameCreativity, Inc by Ed CatmullHave you gotten Patton's book Your Path to Nonprofit Leadership: Seven Keys to Advancing Your Career in the Philanthropic Sector – Now available on Audible
Emerging presenters often wonder, “Should I join the National Speakers Association? Toastmasters? Both?” Darren and Mark ask and answer these questions while sharing the benefits of both organizations. SNIPPETS: • Learn the art and business of speaking • Both organizations are valuable • Toastmasters is a wonderful place to make mistakes • NSA provides business-building tools and expertise • Toastmasters provides a friendly practice audience • NSA helps build professional relationships • Visit 3 Toastmasters clubs • Attend an NSA meeting as a guest • Find out how you can serve each organization • Both provide mentorship • Visit both NSA and Toastmasters for what you can get, and what you can give
Jeff Rogers, a fairly new member of the National Speakers Association, is the winner of NSA's LAST STORY STANDING storytelling competition. He and Mike Davis…one of his coaches…chat with Mark and Darren about his intent, his process, and the lessons he learned on his journey to the first-place trophy. SNIPPETS: • Seek to build relationships first • Enter contests to learn • Work with a coach to sharpen your story • Step away from your ego • Don't just tell the story; enact it • Show your characters' perspective • Don't be the hero of your own story • Your story's hero can be a CONCEPT • Stay in your style; don't let anyone coach you out of it • Go down with YOUR message • Practice, then go play