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In this episode of the No Broke Months Podcast, Dan Rochon dives deep into leadership fundamentals focusing on how to align people with their roles by understanding the difference between skill and will. He emphasizes the importance of nurturing natural abilities, leading to better results and creating empowered, successful teams. Learn how to set clear expectations, focus on strengths, and create a thriving environment where individuals can succeed at their highest level.What you'll learn on this episodeLeadership is about teaching others how to think so they can reach their goals.People either lack the will or the skill to succeed in a role—your job as a leader is to figure out which one and lead accordingly.Nature vs. nurture: Skill can be nurtured, but will is inherent—just like parenting, you nurture a person's natural abilities to help them reach their full potential.Leading with empathy and focusing on strengths helps individuals push past their limitations.Setting clear, measurable expectations is crucial to success for both the leader and their team.You don't get paid to be right; you get paid to persuade—embrace collaboration instead of validation.Leadership is a skill you can learn over time through trial, error, and reflection.Leading through influence and setting expectations gives your team the tools to succeed on their own.Accountability is key—both the leader and the team must be clear about what is expected.Great leadership builds trust and empowers others to make decisions.If you're ready to build a team that operates with clarity, confidence, and commitment—without micromanaging—this is your roadmap.Teach to Sell isn't just about increasing your sales. It's about elevating your leadership. This book reveals the exact strategies that shift you from task manager to transformational leader—one who inspires action, earns trust, and builds systems that create No Broke Months.Preorder Teach to Sell today and learn how to lead in a way that scales your business and empowers your people.https://www.nobrokemonths.com/teach-to-sell-preorderResources mentioned in this episodeTeach to Sell: Replaces traditional selling with leadership techniques rooted in NLP and influence psychology.The SCARLET Hiring Framework: A tool for hiring people who align with your leadership style: Self-starter, Competitive, Assertive, Relational, Learning-based, Team player.Clear Expectations Framework: How to set measurable outcomes and align team efforts to reach collective goals. To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan RochonTeach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead
In this episode of Coffee With Your Retirement Coach, the the coaches discuss the sweet and sometimes salty world of family businesses. Just like peanut butter and chocolate, mixing family and work can be delightful or a sticky mess. From establishing clear boundaries to personal journeys of stepping into the family business, expect a blend of humor and wisdom. Discover how respect, communication, and a bit of coaching can transform family-run enterprises into well-oiled machines. Through real-life stories and practical advice, learn how to avoid turning family dinners into boardroom brawls. So grab your coffee, and maybe a cookie, and get ready to laugh and learn your way to family business success. 00:00 Introduction: Family and Business Dynamics 00:25 The Importance of Boundaries and Communication 00:48 Personal Stories: Randy and Nic's Journey 01:57 Nic's Career Path and Realizations 04:52 The Impact of Financial Planning 07:27 Joining the Family Business 12:01 Coaching and Mentorship 19:50 Respect and Communication in Family Business 21:05 Addressing Family Dynamics in Business 21:29 Setting Clear Expectations and Roles 23:26 The Importance of Coaching and Guidance 24:45 Structuring Family Business for Success 32:55 The One-Year Experiment for Business Owners 39:05 Final Thoughts and Takeaways Thank you for listening. If this episode resonated with you, please share it with someone who might find it helpful. Reach out with your thoughts or experiences—we'd love to hear from you. Have a question for the coach? Send it in to connect@yourretirementcoach.com Connect with us on Facebook: https://www.facebook.com/profile.php?id=100063585099972 Your Retirement Coach is a registered investment adviser. Information presented is for educational purposes only and does not intend to make an offer or solicitation for the sale or purchase of any specific securities, investments, or investment strategies. Investments involve risk and, unless otherwise stated, are not guaranteed. Be sure to first consult with a qualified financial adviser and/or tax professional before implementing any strategy discussed herein. Past performance is not indicative of future performance.
Send us a textIn episode 70 of The McClain Method Podcast, host John McClain continues his insightful conversation with Luann Nigara, a leading figure in the interior design industry. They delve into key aspects of running a successful design business, including mindset, pricing, and branding strategies. Luann shares her journey, emphasizes the importance of being unapologetically yourself, and discusses the value of professional guidance. They also address common industry challenges such as client objections and effective communication. Listen in for practical advice and strategies to elevate your design business to new heights.00:00 Introduction to The McClain Method Podcast00:23 Welcome and Episode Overview01:22 Continuation of Conversation with Luann Nigara03:24 Branding and Professional Guidance05:10 Mindset and Pricing Strategies08:40 Practical Tips for Designers11:24 The Importance of Practice and Preparation16:40 Value and Credibility in Design23:17 Debate on Markup Pricing25:18 The Importance of Pricing Transparency25:58 The Value of Service in Pricing28:20 Establishing Systems and Processes29:08 Communicating Value to Clients31:15 Setting Clear Expectations and Boundaries32:49 The Importance of Budget Discussions36:30 Understanding Client Needs and Value43:23 Final Thoughts and Industry WishesMore on Luann Nigara:LuAnn's Website: https://luannnigara.com/LuAnn's IG: https://www.instagram.com/luannnigara/John On A Well Designed Business:Episode 472: https://luannnigara.com/472-john-mcclain-running-his-firm-from-two-coasts-makes-systems-and-tools-critical-2/Episode 844: https://luannnigara.com/844-john-mcclain-turn-failure-into-success-2/ Support the show
In this episode of De-stress Your Business, host Alexis Kingsbury discusses how to effectively manage conversations about employee performance issues. He outlines a three-step framework to address underperformance without causing stress, awkwardness, or defensive reactions. Through specific feedback, clarifying the impact of mistakes, and setting clear expectations for improvement, Alexis provides actionable steps to enhance employee performance and maintain team morale. 01:08 Why Leaders Avoid Performance Conversations 01:29 The Consequences of Avoidance 02:17 Setting Clear Expectations 02:59 Giving Specific Feedback 04:07 Focusing on the Impact 04:58 Setting Clear Expectations for Improvement 06:01 Handling Pushback Calmly 07:24 Reinforcing Accountability 08:00 Conclusion and Next Steps --- Helpful resources: - Get a playbook for resolving unsatisfactory performance available at www.airmanual.co/resources
Co-Hosting Deals? Most People Get This Wrong!Most STR hosts jump into co-hosting deals blindly—and lose money before they even start.In this episode, we break down:• How to choose the right clients & properties (and avoid nightmare owners)• The exact deal analysis framework that guarantees profitability• How to set up a scalable co-hosting business model• Why your STR niche & branding matter more than you think• How to use real data (not guesswork) to analyze dealsThe difference between profitable STR businesses and failing ones?The right deals, the right pricing, and the right structure.Listen now and build a STR business that prints money—not problems.Join Our Facebook Community where we have live trainings every Wednesday: group.strsecrets.com03:16 – Qualifying Clients and Building Rapport06:07 – Effective Discovery and Diagnosis09:33 – Understanding Client Goals and Pain Points12:20 – Solution-Oriented Questions and Presentations15:12 – Evaluating Client Readiness and Urgency18:45 – Setting Clear Expectations with Clients22:10 – Common Mistakes in Sales Calls & How to Avoid Them26:30 – Handling Objections and Overcoming Resistance30:55 – Building Long-Term Client Relationships35:20 – The Role of Pricing & Negotiation in Sales39:45 – Closing Strategies for High-Conversion Sales
Co-Hosting Deals? Most People Get This Wrong!Most STR hosts jump into co-hosting deals blindly—and lose money before they even start.In this episode, we break down:• How to choose the right clients & properties (and avoid nightmare owners)• The exact deal analysis framework that guarantees profitability• How to set up a scalable co-hosting business model• Why your STR niche & branding matter more than you think• How to use real data (not guesswork) to analyze dealsThe difference between profitable STR businesses and failing ones?The right deals, the right pricing, and the right structure.Listen now and build a STR business that prints money—not problems.Join Our Facebook Community where we have live trainings every Wednesday: group.strsecrets.com03:16 – Qualifying Clients and Building Rapport06:07 – Effective Discovery and Diagnosis09:33 – Understanding Client Goals and Pain Points12:20 – Solution-Oriented Questions and Presentations15:12 – Evaluating Client Readiness and Urgency18:45 – Setting Clear Expectations with Clients22:10 – Common Mistakes in Sales Calls & How to Avoid Them26:30 – Handling Objections and Overcoming Resistance30:55 – Building Long-Term Client Relationships35:20 – The Role of Pricing & Negotiation in Sales39:45 – Closing Strategies for High-Conversion Sales
In this JAMODI Clip, Coach Smith discusses the complexities of coaching, focusing on role identification, balancing individual player aspirations with team success, the importance of stakeholder involvement, the impact of social media on coaching practices, and the effective use of emotions in sports performance. He emphasizes the need for open communication about roles, setting clear expectations, and the necessity of hard work for players aiming to excel in basketball.
Open communication, clear expectations and constructive feedback are essential components of effective leadership. Through comparisons of management and parenting, Andrew Quagliata, senior lecturer of management communication at the Cornell Nolan School of Hotel Administration, outlines strategies for stronger communication in any setting during this episode of the Cornell Keynotes podcast, hosted by Chris Wofford and brought to you by eCornell.This episode covers:Interpersonal communication in the workplaceHigh caring and high expectationsPresence, responsiveness and trustRelationship-first approach to constructive criticismIndividualized supportProactive conflict managementExpectation settingPerformance reviewsLearn more in Andrew Quagliata's online certificate programs from eCornell:Business WritingCommunications 360Persuasive CommunicationBusiness CommunicationYou can also visit Quagliata's website to read his recent blog posts:“Tough Love”“Providing Radically Candid Feedback”“3 Ways That Being a Good Parent is Like Being a Hostage Negotiator”Follow eCornell on Facebook, Instagram, LinkedIn, TikTok, and X. Follow eCornell on Facebook, Instagram, LinkedIn, TikTok, and X.
None of us got into teaching because we couldn't wait to deal with discipline issues. Nonetheless, classroom management can seriously make or break our ability to be effective as teachers. Listen as we explore 10 common mistakes that can totally derail our classroom management (and how to fix them). Get notes + links at http://teach4theheart.com/329 00:00 Introduction to Classroom Management Challenges 01:29 The Kind vs. Strict Dilemma 03:44 Addressing Small Issues Before They Escalate 05:38 The Importance of Clear Procedures 07:57 Setting Clear Expectations for Behavior 09:51 Logical Consequences in the Classroom 10:49 The Dangers of Bailing Students Out 11:57 Building Relationships with Students 13:46 Encouraging Positive Behavior 14:43 Focusing on What You Can Control 17:32 The Necessity of Having a Plan If you enjoyed this episode, check out Episode 318: Tips for Better Communication with Parents at https://teach4theheart.com/318 For more help with Classroom Management, check out our training course, Classroom Management 101: https://teach4theheart.com/cm101
In today's one-on-one episode, we're speaking directly about some of the biggest challenges realtors face every day—and how you can overcome them. Whether you're just starting your real estate career or you've been doing this for years, this episode is packed with actionable tips to help you navigate client expectations, keep your business thriving in a shifting market, and build a strong network that keeps delivering. 00:00 Introduction and Welcome 01:03 Understanding Client Expectations 01:31 Navigating Market Challenges 01:48 Building and Leveraging Your Network 02:24 Setting Clear Expectations with Clients 03:11 Effective Marketing Strategies 06:32 Balancing Local and Digital Marketing 09:01 Practical Action Items for Realtors 10:31 Conclusion and Final Thoughts Connect with Maude: https://www.soldrightaway.com/ LinkedIn: https://www.linkedin.com/in/soldrightaway/?originalSubdomain=ca Links & Resources: https://linktr.ee/soldrightaway
In this episode, we talk about mechanics of successful affiliate partnerships and community-driven marketing strategies. We explore how brands use communities and creative incentives to drive real ROI. From tiered commission structures to gamified rewards.We discuss how a strong brief with clear expectations is crucial in guiding creators to align with brand goals, and we touch on why bonuses tied to engagement metrics—like views and shares—can amplify brand visibility beyond just direct sales. This episode also highlights how brands like 75 Hard and Bandit Running leverage long-term commitments and challenges to transform their audience into loyal advocates, creating a powerful emotional connection through shared goals and accomplishments.Got a brand? Leave it in the comments, and we'll brainstorm ways to engage your audience with challenges and competitions on a future episode!
Do you feel your client relationships could use a stronger foundation from the beginning? In today's competitive agency world, the importance of a seamless and repeatable client onboarding process cannot be overstated. Whether you're struggling with setting clear expectations, facing scope creep, or dealing with project delays, a well-structured onboarding strategy is key to securing long-term client satisfaction and success. By tuning into this episode of The Agency Accelerator podcast, you'll learn how to: Establish clear timelines and deliverables that keep everyone on the same page, avoiding confusion and delays.Utilise practical tools and techniques to streamline your onboarding process, saving time and reducing stress.Identify and avoid common onboarding mistakes that can lead to misunderstandings and strained client relationships. Timestamps: [00:00] Introduction [00:33] The Importance of Client Onboarding [01:35] Rob's Agency Experiences [03:15] Benefits of Structured Onboarding [05:15] Setting Clear Expectations [07:48] Tools for Smooth Onboarding [10:15] Welcome Pack Essentials [12:02] Common Onboarding Mistakes [14:32] Onboarding and Client Retention [15:55] Closing Quotations “Onboarding isn't just about starting a project right; it's about setting the stage for long-term client satisfaction and retention." — Rob Da Costa "Skipping the kickoff meeting might save you time now, but it will cost you much more in misunderstandings and frustrations later. Trust me, alignment from day one is crucial." — Rob Da Costa, Rate, Review, & Subscribe on Apple Podcasts “I enjoy listening to The Agency Accelerator Podcast. I always learn something from every episode.” If that sounds like you, please consider rating and reviewing my show! This helps me support more people like you to move towards a Self-Running Agency. How to leave a review on Apple Podcasts Scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then, let me know what you loved most about the episode! Also, if you haven't done so already, subscribe to the podcast. I'm adding a bunch of bonus episodes to the feed and, if you're not subscribed, there's a good chance you'll miss out. Subscribe now! Useful links mentioned in this episode: Check out my award-winning Client & Account Management Mastery CourseDownload my FREE guide on Great Client & Account ManagementTry your AI Digital Coach, AskRobAnything, for free
Kyle Hebenstreit is the CEO of PMP (PracticeMadePerfect).For more than 15 years, PMP has partnered with consumer law firms to help them reach more clients through our marketing and website management services. They focus on the business of law, so their clients can focus on the practice of law.From Broadcast TV and Paid Search to Streaming, Website Management, and everything in between, they have the tools to reach prospective clients at every stage of their decision-making journey.Connect with Kyle on LinkedIn: https://www.linkedin.com/in/hhebenstreit/Visit PMP (PracticeMadePerfect): https://www.pmpmg.com/ Trial Lawyers Summit: https://ntlsummit.com/On This Episode, We Discuss…Importance of Multi-platform MarketingCustom Marketing Strategies The Importance of Setting Clear Expectations with ClientsEmbracing New AI Tools While Maintaining a Human Touch
In this episode, we dive into a challenge that both service-based and product-based business owners often face: finding the balance between offering exceptional service and protecting yourself from being taken advantage of. If you've ever struggled to know whether you're truly going above and beyond or simply doing too much, this episode will give you the answers. We explore the delicate line between delivering great value and maintaining boundaries that ensure your business remains sustainable. You'll gain practical strategies for setting clear boundaries, confidently communicating your worth, and handling clients who overstep. What You'll Learn in This Episode: Going Above and Beyond vs. Being Taken Advantage Of We define what it truly means to go above and beyond for your clients, and how to recognize when you're being taken advantage of. Learn the signs that it's time to assert your boundaries. Setting Clear Expectations from the Start Discover how clear communication, contracts, and outlining scope, timelines, and deliverables upfront can prevent misunderstandings and scope creep. The Importance of Knowing and Owning Your Value Many business owners, especially creatives, tend to over-deliver or undercharge. Learn how to maintain confidence in your value and set pricing that reflects the true worth of your work. When to Push Back on Client Requests Learn how to professionally handle situations when a client asks for more than what was agreed upon. We'll guide you on how to have these important conversations without damaging the relationship. How to Offer Exceptional Service Without Burning Out Understand how to go above and beyond in a way that's sustainable. Learn to provide value without overextending yourself, keeping your clients happy without compromising your own well-being. Dealing with Difficult Clients Some clients don't respect boundaries, no matter how clear you are. We'll share strategies for managing challenging client relationships, and when it's perhaps time to consider letting them go. Key Takeaways: Offering exceptional service doesn't mean sacrificing your time, value, or business goals. Setting clear boundaries and communicating them from the start is essential for a sustainable business. Knowing your value gives you the confidence to set prices that reflect your worth and say no to clients who don't. Handling difficult clients with professionalism can protect your time, energy, and overall business health. Resources Mentioned: Free Guide: Fully Embrace Your Value – DOWNLOAD this free guide that helps you confidently communicate your worth and maintain strong boundaries in your business. Contact Us: Instagram: @philippacraddock Email: hello@philippacraddock.com Ask a Question: Have a question? Ask HERE, and we might feature it in a future newsletter or podcast episode! Thank you so much for listening, and I hope you find this episode helpful in finding that balance between going above and beyond and protecting your time, energy, and business.
In this episode of "The Free Lawyer," host Gary Miles explores strategies for managing difficult clients in the legal profession, drawing from his 45 years of experience. He categorizes challenging clients into four types: those with unrealistic expectations, excessive communication demands, lack of trust, and emotional volatility. Gary emphasizes the importance of setting clear boundaries, educating clients, and maintaining effective communication. He also provides conflict resolution techniques and advises on ethically terminating client relationships when necessary. Throughout the episode, Gary underscores the value of empathy and professionalism in transforming challenging interactions into positive outcomes. Understanding Difficult Clients (00:03:43)Gary highlights the impact of demanding clients on professional success and personal well-being. Identifying Characteristics of Demanding Clients (00:05:03)Exploration of common traits of challenging clients, including unrealistic expectations and excessive communication demands. Emotional Volatility in Clients (00:06:19)Discussion on clients' emotional states and the stress they experience during legal proceedings. Empathy and Client Selection (00:08:45)Gary emphasizes the importance of empathy and being selective in client representation. Setting Clear Expectations (00:09:48)Strategies for establishing boundaries and managing client expectations from the start. Communication Boundaries (00:11:00)Advice on setting communication limits to manage client demands effectively. Discussing Fees and Billing Practices (00:12:10)Importance of transparency in fees and billing to prevent misunderstandings. Effective Client Communication (00:12:38)The role of open communication in maintaining strong client relationships. Resolving Client Disputes (00:14:38)Strategies for managing conflicts and maintaining professionalism during disputes. Listening and Composure (00:15:49)The significance of active listening and staying calm when clients express concerns. Termination of Client Relationships (00:17:01)Guidelines for ethically and professionally terminating difficult client relationships. Would you like to learn more about Breaking Free or order your copy? https://www.garymiles.net/break-free Would you like to schedule a complimentary discovery call? You can do so here: https://calendly.com/garymiles-successcoach/one-one-discovery-call
Grab your free Toddler Toolkit now and bring balance back to your toddler classroom. Click the link to download! https://memberships.kartra.com/page/toddlerclassroomtoolkit In this episode of the Teacher's Lounge podcast, Jessica Day discusses how to enhance staff meetings to promote participation in early childhood education centers. She emphasizes three key steps: implementing small group discussions, setting clear expectations and goals, and creating a safe and supportive environment. By redesigning the format of meetings, communicating new structures, and fostering a positive atmosphere, directors can make staff meetings more dynamic and inclusive. These steps aim to empower staff, facilitate rich discussions, and ultimately improve the collaborative culture and education quality in the center. Additionally, a comprehensive paid resource titled 'The Ultimate Staff Meeting' is mentioned, providing practical tools to implement these strategies. Access “The Ultimate Staff Meeting” here; https://memberships.kartra.com/page/staffmeetingworkshop The Teachers Lounge – • Offering early education teachers a tool to set your classroom onto a path of success and build a cohesive and strong team of educators. (theearlyeducationteacherslounge.com)SocialsFACEBOOK: (1) The Early Education Teachers Lounge | FacebookINSTAGRAM: The Teacher's Lounge (@eecteacherslounge) • Instagram photos and videosPINTEREST: (4) PinterestYOUTUBE: https://youtube.com/@eecteacherslounge
In this episode of the Play Therapy Podcast, I address a question from Sarah in Missouri about encouraging parents to commit to weekly play therapy sessions. Sarah has noticed that some families are scheduling sessions every other week or missing several weeks in between, which is affecting the child's progress. I explain why consistency is crucial in child-centered play therapy (CCPT) and how to set clear expectations with parents from the start. I share strategies for communicating the importance of weekly sessions and how to articulate this in the initial parent consultation, using specific language to ensure parents understand the process and expectations. I also offer practical advice on how to frame the conversation if parents are resistant to weekly sessions due to financial concerns, emphasizing that extended gaps between sessions simply lengthens the duration of therapy. Breaking down the commitment into chunks, such as scheduling five weekly sessions before re-evaluating, can help parents feel more comfortable with the process while ensuring the child receives the necessary consistency. Sign up for my exclusive newsletter at playtherapynow.com. Stay ahead with the latest CCPT CEU courses, personalized coaching opportunities and other opportunities you need to thrive in your CCPT practice! If you would like to ask me questions directly, check out www.ccptcollective.com, where I host two weekly Zoom calls filled with advanced CCPT case studies and session reviews, as well as member Q&A. You can take advantage of the two-week free trial to see if the CCPT Collective is right for you. Ask Me Questions: Call (813) 812-5525, or email: brenna@thekidcounselor.com Brenna's CCPT Hub: https://www.playtherapynow.com CCPT Collective (online community exclusively for CCPTs): https://www.ccptcollective.com Podcast HQ: https://www.playtherapypodcast.com APT Approved Play Therapy CE courses: https://childcenteredtraining.com Twitter: @thekidcounselor https://twitter.com/thekidcounselor Facebook: https://facebook.com/playtherapypodcast Common References: Cochran, N., Nordling, W., & Cochran, J. (2010). Child-Centered Play Therapy (1st ed.). Wiley. VanFleet, R., Sywulak, A. E., & Sniscak, C. C. (2010). Child-centered play therapy. Guilford Press. Landreth, G.L. (2023). Play Therapy: The Art of the Relationship (4th ed.). Routledge. Bratton, S. C., Landreth, G. L., Kellam, T., & Blackard, S. R. (2006). Child parent relationship therapy (CPRT) treatment manual: A 10-session filial therapy model for training parents. Routledge/Taylor & Francis Group. Benedict, Helen. Themes in Play Therapy. Used with permission to Heartland Play Therapy Institute.
What's the real cost of leadership and how can you navigate it effectively? Leadership isn't just about holding a title—it's about cultivating habits that drive success and growth for your team. Today, I'm breaking down three essential habits every great boss needs to master.I share the power of setting clear expectations, having consistent one-on-one meetings, and providing regular feedback. When your team knows exactly what's expected and you've built a strong relationship with them, they can hit those targets with confidence and precision. When done right, these habits can transform your team's performance!Tune in to learn how to hone these three habits and elevate your leadership game to make you the boss everyone wants to work for. Trust me, you won't want to miss this one!What you'll hear in this episode:[0:05] The Cost of Leadership[0:45] Three Essential Habits for Bosses[3:55] Habit 1: Setting Clear Expectations[7:25] Habit 2: Consistent One-on-One Meetings[11:35] Habit 3: Providing Regular FeedbackListen to Similar Episodes:Navigating Team Turmoil: Strategies for Effective Conflict ManagementThe Secrets of Building an Intentional Culture with Robert GlazeCompliance and Coaching: Building Culture in the Virtual World with Lesleigh Gennace* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/* Find more information on my website peopleprinciples.co
Setting Clear Expectatons | Coffee With Carla Carla reflects on her 24-year relationship, discussing the importance of clear expectations before entering a relationship and the challenges of personal growth within a marriage. She emphasizes the value of honesty, self-improvement, and not getting comfortable, sharing how her husband's early advice to "don't get comfortable" has shaped her approach to personal development and maintaining a strong relationship. Follow Carla Araujo on Social Media: Instagram: @azfigure Facebook: Carla Araujo TikTok: @azfigure YouTube: Do The Work Podcast For Real Estate Agents in AZ: Learn more about Do The Work Coaching and A.Z. & Associates: dothework.com/azaa Upcoming Events: If you're a real estate brokerage owner, sign up for one of our upcoming events. Visit: dothework.com bigmoneybrokerage.com Join my mailing list for updates! New Do The Work Gear: Check out the latest DTW and Do The Work Gear! Hats, shirts, journals, and more: shop.dothework.com
In this episode of The Wealthy Consultant Podcast, Mike Walker delves into the importance of managing client expectations and the necessity of having difficult conversations to drive client success. He emphasizes the distinction between people-pleasing and truly serving clients, advocating for clear communication from day one. Mike shares practical advice on 'guarding the gate' by selecting the right clients and recognizing and rewarding clients' efforts. The episode underscores the vital role of accountability and the need for consultants to be comfortable with discomfort in order to best serve their clients.Enjoy the episode and check the links below for more info & ResourcesGet an inside look at how to get involved with The Wealthy Consultanthttps://wealthyconsultant.com/Our Monthly Printed Memos - Free Trialhttps://consultingmemo.com/optin-568134011666363883437See our Portfolio of Brands https://welchequities.com/OVERVIEW: (00:00) Introduction and Purpose(00:55) The Reality of Client Services(02:32) Balancing Client Happiness and Results(03:27) Setting Clear Expectations(07:03) Guarding the Gate: Choosing the Right Clients(09:21) Recognizing and Rewarding Client Efforts(11:40) Conclusion and Final Thoughts
In this mini episode, Jason Larkins interview Alexa Huff, owner of Rival Athletics as they cover topics related to coaching, vision, winning routines, industry standards, and advice for young coaches. They dive into the importance of setting clear expectations, creating vision for athletes, and the significance of hard work and dedication. The conversation also explores the need to eliminate the idea of one gym being the best fit for every kid, the value of coaching individual children differently, and the importance of avoiding a victim mentality. Additionally, it emphasizes the phrase 'It's not a coincidence' as a motivational tool for athletes. Scoresheet 101 for PARENTS- Sept 29 Preparing For Full-Outs Live Training- Sept 29 Get Your Let's Talk Cheer Podcast T-Shirt Jason's On-Demand Coaches Training Videos Code of Points Cheatsheet FREE Video Reviews (Use the Code "LTC20" for a 20% discount through August) ⭐️ Support Our Sponsors⭐️ Pop Drops (Banners, Backdrops, Floor Skirts, etc)- https://popdrops.biz/ The Cheer Expo- TheCheerExpo.com Jason's Book Recommendations- Amazon Affiliate Link Next Generation Gym Owners- https://nextgenowners.com Tumbl Trak- https://www.tumbltrak.com/?aff=181
In this mini episode, Jason Larkins interview Alexa Huff, owner of Rival Athletics as they cover topics related to coaching, vision, winning routines, industry standards, and advice for young coaches. They dive into the importance of setting clear expectations, creating vision for athletes, and the significance of hard work and dedication. The conversation also explores the need to eliminate the idea of one gym being the best fit for every kid, the value of coaching individual children differently, and the importance of avoiding a victim mentality. Additionally, it emphasizes the phrase 'It's not a coincidence' as a motivational tool for athletes. Scoresheet 101 for PARENTS- Sept 29 Preparing For Full-Outs Live Training- Sept 29 Get Your Let's Talk Cheer Podcast T-Shirt Jason's On-Demand Coaches Training Videos Code of Points Cheatsheet FREE Video Reviews (Use the Code "LTC20" for a 20% discount through August) ⭐️ Support Our Sponsors⭐️ Pop Drops (Banners, Backdrops, Floor Skirts, etc)- https://popdrops.biz/ The Cheer Expo- TheCheerExpo.com Jason's Book Recommendations- Amazon Affiliate Link Next Generation Gym Owners- https://nextgenowners.com Tumbl Trak- https://www.tumbltrak.com/?aff=181
In this episode, Annie interviews her longtime client turned great friend Vanessa. This is Vanessa's second time on the show! She is a salon owner and mother and in this conversation they chat about how to strike that tricky balance between mom-ing, life & business. They get into the challenges of being a 'mompreneur' and how to navigate mom guilt. Vanessa shares her strategies for setting boundaries, managing her time, and prioritizing self-care. They also discuss her decision to not sell her salon and instead focus on growing her team and preparing for a second baby. Vanessa shares her journey of hiring and training staff members for her salon. She talks about the challenges she faced and how she overcame them. She also shares how important it is to trust the process and be open to opportunities that you may have not expected or planned for (the universe always has your back)! Tune in to episode 93 for her story of how she has graciously stepped into motherhood while simultaneously running a business. Follow Vanessa on Instagram, here! Tune in to Vanessa's first interview on the show, here! Chapters in this episode: 03:05 Vanessa's Journey from Salon Owner to Mother 07:51 Navigating Mom Guilt and Setting Boundaries 17:02 Prioritizing Self-Care and Time Management 23:01 Growing a Team and Preparing for a Second Baby 37:23 Navigating the Challenges of Hiring and Training Staff 48:06 Lean into Help and Trust the Process 55:17 The Power of Timing and Divine Intervention 01:02:24 Transitioning Clients and Setting Clear Expectations 01:08:03 Finding Balance as a Salon Owner and Mother Find more info & the application to apply for EVOLVE the Salon Mastermind, HERE! Get access to Ignite Your Salon here! Let's Stay Connected! Say Hi on Instagram, @creatressoffreedom! Follow along at the podcast's Instagram: @creatressoffreedom_podcast Free Facebook group for Salon Owners: Join Here Want to work together? Head to my website! Sign up for my weekly newsletter 'Queen News', here!
Suzanne and Carol discuss the importance of setting boundaries in business and leveraging Facebook ads for growth. Carol shares her journey from a corporate job to becoming a successful entrepreneur, highlighting the significance of boundaries and the challenges she faced. The conversation covers the fundamentals of running Facebook ads, the costs involved, and how to determine if one's business is ready for it. Tune in for practical advice on whether you are ready to invest in ads for your business. In this episode Suzanne and Carol discuss: Setting Clear Expectations with Clients Boundaries and Integrity in Coaching Charlatans in the Coaching Industry Dealing with Burnout and Mental Health The Role of Facebook Ads in Business Deciding If You're Ready for Ads Are you ready for FB ads? Take Carol's quiz here: https://carolkabaale.com/quiz Find out more about Carol here: https://carolkabaale.com Find out more about Suzanne here: https://www.suzanneculberg.com Enjoy my podcast? You'll love my emails, sign up here: https://www.suzanneculberg.com/newsletter A simple way to make my day – please subscribe to my YouTube channel - https://www.youtube.com/@suzanneculberg The Nope coach Suzanne Culberg teaches you how to put yourself first without feeling selfish, by setting healthy boundaries and reclaiming the unapologetic badass you long to be. Get in touch with Suzanne here: https://www.suzanneculberg.com/contact (in typical Suze style this is NOT your usual contact page!)
Our guest for Episode 46 is Niki Phillips, Senior Director of Sales at Hootsuite. She brings more than a decade of sales experience to the conversation. In this episode, Ross and Niki discuss why setting clear expectations, communicating on progress, and fostering an entrepreneurial culture are key strategies for driving execution excellence.
Thanks to our Partners, Shop Boss, and 360 Payments Rick White underscores the importance of clear communication in automotive shops. He explains how misunderstandings and unmet expectations often stem from the "illusion of transparency," where people assume others understand their needs without clear and effective communication. The episode offers strategies for improving clarity, such as using "visual definitions" and reflective listening techniques. Rick White, President and Lead Coach for 180BIZ, Listen to Rick's previous episodes HERE. rick@180biz.com Show Notes Watch Full Video Episode The Illusion of Transparency (00:01:06) Discussion on how the illusion of transparency affects communication and expectations in the workplace. Crystal Clear Communication (00:02:12) Emphasis on clear and specific communication to avoid misunderstandings. Being Firm in Communication (00:03:15) Importance of being firm in conversations to ensure clarity and avoid misinterpretation. Understanding Distortion Fields (00:04:31) Explanation of how personal experiences and feelings create distortion in communication. Setting Clear Expectations (00:05:46) Advice on how to clearly communicate expectations using specific examples. Visual Definitions (00:07:11) Introduction of "visual definitions" to improve understanding among team members. Creating Visual References (00:08:49) Suggestions for using images to standardize terms and concepts in communication. Reflective Listening Techniques (00:10:03) Description of reflective listening as a method to confirm understanding in conversations. The Importance of Clarity (00:11:01) Final thoughts on the significance of clear communication for reducing stress and improving workflow. Thanks to our Partners, Shop Boss and 360 Payments Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at https://shopboss.net Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on Twitter:
In this Mike on the Mic episode, I dive deep into the importance of setting clear expectations within your organization. Learn why unclear expectations often lead to unacceptable results and discover practical strategies to establish measurable and actionable goals. I explore the difference between productivity and performance, the significance of balancing leading and lagging indicators, and the necessity of collaborative goal setting. Additionally, I discuss the role of core values in defining cultural fit and the use of job scorecards to ensure everyone in your team is aligned with the company's success. Tune in to understand how to set expectations that drive both individual and organizational performance. Thanks for listening! Connect with us at mike-goldman.com/blog and on Instagram@mikegoldmancoach and on YouTube @Mikegoldmancoach
Summary In this conversation, Mike Dugan, a retired captain from the FDNY, shares his experiences and insights on leadership in the fire service. He discusses the importance of setting expectations and establishing a strong culture in the firehouse. He emphasizes the need for leaders to communicate their expectations clearly and provide guidance to new members. Mike Nasti, the host, highlights the significance of crew dynamics and the role of each member in ensuring success on the fireground. Overall, the conversation emphasizes the importance of accountability, initiative, and teamwork in effective leadership. The principal themes of this conversation are fostering a culture of excellence, taking pride in one's job, embracing and learning from mistakes, and effective leadership. The speakers discuss the importance of creating a firehouse culture that encourages firefighters to do their best and strive for excellence. They share stories of how good leadership and teamwork can lead to successful outcomes, even in challenging situations. They also emphasize the importance of addressing issues such as substance abuse and poor performance, and the role of leaders in supporting their team members and helping them improve. In this final part of the conversation, Mike Dugan emphasizes the importance of being a leader who is willing to help and support their team. He discusses the need to find solutions when team members face challenges, such as finding someone to cover a shift or dealing with personal emergencies. Mike also highlights the importance of setting and enforcing rules, even if it means making unpopular decisions. He shares examples of situations where he had to make tough calls to protect the reputation and safety of the department. Mike and Mike Nasti also discuss the need for leaders to constantly learn and adapt to changes in the fire service. They stress the importance of being a student of the game and staying up-to-date with new knowledge and techniques. Lastly, they encourage leaders to surround themselves with people who are smarter and more skilled in certain areas, and to recognize and build on the strengths and weaknesses of their team. Takeaways Setting clear expectations is crucial in leadership, especially in the fire service. Establishing a strong culture in the firehouse is essential for success. Crew dynamics and teamwork play a significant role in achieving success on the fireground. Accountability and initiative are key attributes for effective leadership in the fire service. Fostering a culture of excellence in the firehouse is crucial for success. Taking pride in one's job and striving to do the best is essential. Mistakes should be embraced as learning opportunities. Effective leadership involves supporting and helping team members improve. Addressing issues such as substance abuse and poor performance is important for maintaining a high standard of performance. Leaders should be willing to help and support their team members in times of need. Enforcing rules and making tough decisions is necessary to protect the reputation and safety of the department. Leaders should constantly learn and adapt to changes in the fire service. Surrounding oneself with knowledgeable and skilled individuals can strengthen the team. Recognizing and building on the strengths and weaknesses of the team is crucial for success. Chapters 00:00 Introduction and Background 03:09 Setting Expectations and Building Culture 08:20 The Role of Accountability and Initiative 13:13 The Importance of Teamwork in Firefighting Operations 30:54 Fostering a Culture of Excellence 38:10 The Importance of Accountability 44:23 Navigating the Gray Areas 55:22 Leadership and Support 01:01:08 Approachable and Supportive Leadership 01:03:27 Setting Clear Expectations and Accountability 01:08:04 Continuous Learning for Effective Leadership --- Support this podcast: https://podcasters.spotify.com/pod/show/michael-nasti/support
Podcast guest Paul Burns: https://burnsgroup.co.nz/ Chapters 00:00 The Power of Forgiveness 06:00 Finding Inspiration in Religion 29:21 Acknowledging the Moral Law and Denying God 32:11 Starting with the Why: Navigating Resistance in Sales 35:49 Prioritizing the Relationship over the Sale 43:01 Delivering Peace of Mind in the Insurance Profession 49:17 Setting Clear Expectations and Handling Objections
In Episode 51 of the Conflict Skills Podcast, Simon Goode provides a comprehensive guide on inheriting and managing a dysfunctional team, emphasizing the importance of starting with low-stakes interventions and understanding different types of conflicts. He elaborates on the phases of team development, the emotional toll on team members, and the pivotal role of self-care for leaders. With a focus on gradual, compassionate, and firm approaches, Simon shares his own experiences and offers practical advice for long-term team improvement.
In this episode of “Entrepreneurial Impact,” Joe Martin sits down with marketing expert Thaison Ta to uncover the secrets behind successful branding and marketing for entrepreneurs. They dive into what makes a business stand out, the importance of understanding your audience, and how to set clear goals with your marketing team. Thaison also emphasizes the power of storytelling and shares actionable insights that every entrepreneur can implement.Together they highlight the necessity of understanding your unique selling proposition, knowing your audience's preferences, and setting measurable goals. Thaison explains the value of storytelling in marketing and provides a comprehensive strategy for entrepreneurs to follow. This episode is packed with practical advice and key takeaways for anyone looking to enhance their marketing efforts.Main Talking Points:
David Bauer shares his insights and experiences on how to give your kids the best opportunity to be successful. He emphasizes the importance of being a dad on purpose and setting clear expectations for your children. He talks about the strategies he used to encourage independence and resilience in his children, such as giving them a budget for clothes and teaching them to manage their own finances. He also highlights the significance of routine and consistency in parenting. Despite having demanding careers, he advises fathers to make the most of the time they have with their children and be actively involved in their lives. The conversation explores the importance of teaching children decision-making skills and allowing them to make their own choices. It emphasizes the need for parents to set expectations and rituals from an early age to create a supportive and nurturing environment. The speakers also discuss the challenges of raising boys and the importance of admitting mistakes and learning from them. They highlight the significance of being intentional in parenting and fostering a sense of trust and communication with children. Chapters 00:00 Introduction and Sponsorship 03:04 Being a Dad on Purpose: Setting Clear Expectations 08:16 Encouraging Independence and Resilience in Children. 12:44 The Power of Routine and Consistency in Parenting 22:52 Meaningful Activities and Conversations with Your Children 31:08 Teaching Decision-Making Skills 37:55 Navigating the Challenges of Parenting Daughters 45:24 Learning from Parenting Mistakes 51:59 Creating a Supportive and Nurturing Home Environment Dad On Purpose: Intentionally Raising Your Children Link: https://a.co/d/05RaaK5g https://www.dadonpurpose.org/ --- Support this podcast: https://podcasters.spotify.com/pod/show/david-mendonca/support
Better Business Better Life! Helping you live your Ideal Entrepreneurial Life through EOS & Experts
Welcome to another episode of Better Business, Better Life. Join host Debra Chantry-Taylor as she welcomes Sam and Ruth Harrowfield, experts in people and leadership, and founders of Harrowfield People Development. Sam and Ruth, a married couple with four children, have been business partners for five years and married for 21 years. With backgrounds in organisational psychology and extensive experience in people development, they have created a training business focused on enhancing collaboration and improving workplace dynamics. In this episode, Sam and Ruth share their journey and how their approach improves communication, clarity, and accountability within leadership teams in fostering better workplace relationships and enhance collaboration. Tune in to discover how you can enhance your leadership skills and create a more harmonious and productive work environment. HOST'S DETAILS: ___________________________________________ ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►See how she can help you: https://businessaction.co.nz/ ____________________________________________ GUESTS DETAILS: ____________________________________________ ► https://www.harrowfield.co.nz/ ► Sam Harrowfield - LinkedIn ► Ruth Harrowfield - LinkedIn Chapters: 00:36 – Welcome and Introduction 01:19 - Guest Introduction: 02:07 - Origins of Harrowfield People Development 03:57 - The Modern Workplace as a Village 07:24 - Current Workplace Challenges 10:45 - Setting Clear Expectations and Accountability 16:41 - Importance of Feedback 23:03 - Natural vs. Developed Leadership Skills 28:57 - Personality Profiling and Team Dynamics 46:42 - Recap and Closing --- Send in a voice message: https://podcasters.spotify.com/pod/show/betterbusiness-betterlife/message
Have a question for Hunter? A topic you'd like him to talk about? Feedback? Text us here!Welcome back to The Modern Hairstylist Podcast! In this episode, we are speaking about strategies for those tricky clients and setting clear expectations. As hairstylists, we pride ourselves on our communication skills, but sometimes the data tells a different story. Did you know that while 87% of hairstylists claim they always conduct a consultation, only 7% of clients feel they've had one? This episode is all about bridging that gap and ensuring your consultations are foolproof, even with the most challenging clients.Miscommunication can lead to unhappy clients, negative reviews, and unwanted extra work like redoes or refunds. It's essential to protect your reputation and ensure client satisfaction from the start. Today, I'll share some lesser-known consultation tips that can save you from these pitfalls. Whether you believe you're already great at consultations or feel you have room to grow, this episode will provide you with valuable insights to enhance your skills and safeguard your business.One game-changing tip is to turn your client away from the mirror during the consultation. This simple move can make a huge difference, especially with clients who may feel insecure. By removing the mirror distraction and establishing eye contact, you can regain control of the conversation and ensure that the client is fully engaged and focused on your discussion. This approach helps break down barriers and makes the client feel more connected and understood.Additionally, using visual aids and the client's own words can significantly improve communication. Always encourage clients to provide pictures of their desired look and show them your visual aids to set realistic expectations. Repeating their words back to them and asking them to repeat your plan ensures mutual understanding. And, of course, never underestimate the power of agreeing on the price upfront. Transparency about costs can prevent misunderstandings and make the entire experience smoother and more pleasant for both you and your client.Tune in to this episode for these tips and more to elevate your consultation game. Remember, consultations are the foundation of a successful appointment. By refining your strategies, you'll not only meet but exceed your clients' expectations, leading to happier clients and a thriving business. Don't forget to subscribe for more valuable insights every week, and leave us a five-star review if you find our episodes helpful. Let's make your consultations more effective and enjoyable for everyone involved!Streamline your business with user-friendly forms. Join Jotform here! Let's connect on Instagram!
Come and learn the strategies you must implement to ensure your teams don't gossip. In this 2-part series, I'll be sharing 10 ways that you can build gossip-resilient teams: Understanding the Impact of Gossip: Have discussions with your team about the impact of gossip on the team, individuals and the organisation as a whole. Human Resources, Financial, Reputation, Culture Identifying Gossip Triggers: There are common triggers to gossip. As a team, sit down and discuss what these are for people. It could be jealousy, a lack of information (therefore filling the gaps with gossip), lack of communication, speculation occurring, being upset with someone and discussing it with others instead of directly with that person (fear of conflict) etc. Fostering Open Communication: Open channels of communication, going directly to the person instead of discussing it with others, not conveying another person's personal information to others, feedback culture, giving feedback and taking it as that, not getting frustrated and then sharing your frustration with others, Setting Clear Expectations and Policies: Set clear expectations with your team through policies and procedures, clear expectations before projects, about gossip etc. Your team can't stay within the boundaries if they don't know where the boundaries are. Leading by Example: A leader's role in setting the tone for the team's culture, is crucial. A leader's behaviour and attitudes towards gossip can influence the entire team. They can't expect their team to not gossip if they gossip. Join the Community Click here to join the group: Leaders Breaking the Cycle of Workplace Gossip Let's Connect On LinkedIn Have your question featured on the podcast Click here to submit a question
Managing up, managing down, and managing across are key skills to succeed at work. Find out how to set clear expectations, resolve conflict, and increase your chances of success at work with these insightful tips from Amy Malin.Amy Malin, former Google sales specialist and current Director of Learning and Development at project44, has honed her expertise across notable companies including Uber Freight. With a Master's degree in Human Resources and Organizational Development, her areas of expertise include leadership, learning design, and coaching. Amy leverages her experience as a Google 'gTrainer' to shape strategic L&D visions and enhance organizational capabilities. To learn more, follow or connect with Amy on LinkedIn!✨ Business English training for career success.Sign up and start learning for free.
Today, we're talking limit testing behavior in potty training. Kids often push boundaries by purposefully having accidents or making inappropriate statements to gauge parental reactions. I stress the significance of setting firm boundaries and remaining consistent in enforcing them, likening it to putting a fence around a yard for safety. It's essential to differentiate between behavior-driven accidents and physical issues like constipation, addressing underlying issues effectively. We explore the importance of establishing consistent parenting boundaries to ensure children's psychological safety and provide strategies for handling purposeful peeing incidents, including the use of toy timeouts. Join us as we navigate the challenges of disciplining and setting clear expectations to guide children's behavior and promote healthy development.(00:00:55) Boundary Pushing in Potty Training Dynamics(00:03:12) Emphasizing Consistent Boundaries for Effective Parenting(00:06:37) Toy Timeout for Purposeful Peeing Incidents(00:09:20) Setting Clear Expectations for Effective Discipline Jamie's Courses Jamie's Instagram Oh Crap! Cafe Parenting Community Oh Crap! Potty Training Oh Crap! I Have a Toddler
Welcome back to Parenting Uncovered! Today, we have a parenting quick tip for you: the challenge of parents not being on the same page with parenting. We've been there ourselves, but we found a solution by seeking guidance from a mentor couple. Being a united front is key, having each other's back in parenting matters. It's about clear expectations, agreed-upon discipline methods, and a shared understanding of family values. Remember, seek support from mentors and build a community for guidance and accountability. Thanks for tuning in! --------------------------- For all links mentioned in the episode and more: https://linktr.ee/nakedmarriage --------------------------- Chapters 00:00 Navigating Parenting Differences 02:27 Seeking Guidance from a Mentor Couple 05:19 Being a United Front 06:15 Setting Clear Expectations and Discipline Methods 08:05 Building a Supportive Community Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode of PxP, Jayme tackles the crucial role of setting clear expectations in building successful relationships, with a focus on the professional setting. Discover how clear communication and mutual understanding can prevent misunderstandings and foster an environment of trust and accountability. Whether you're a leader looking to improve your team dynamics or someone seeking to strengthen your personal relationships, this episode offers valuable insights into the power of clear expectations. Tune in to learn how to set the stage for success in every relationship. Having trouble with setting expectations? Reach out to me and let's talk through it. Be the best version of you! - Jayme --------------------------------------- Connect with us: Facebook: fb.me/PxPpodcast PxP Instagram: @PxPpodcast Jayme's Instagram: @theyarroch YouTube: PxP with Jay Yarroch Twitter: @yarroch LinkedIn: https://www.linkedin.com/in/yarroch/ Visit PxPpodcast.com for more empowering content.
Listen as we discuss how setting clear expectations will give you a better chance at getting the result you want. As soon as you allow excuses, you take away your ability to set expectations. Your employees want to be successful and want to know what success looks like at your company. So, it's your job to set those clear expectations. Are you getting the results you're expecting? If not, take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/
In this episode of Big Dreams Great Teams®, Paula is joined by Shana Lynn, a trusted advisor for top-tier subscription companies looking to amp up their customer retention. Today, Shana talks about being an online community strategist, and shares her expertise on hiring and managing community managers. We discuss the benefits of having someone else manage your online community, as they can focus on nurturing the community while you focus on revenue generation and growing your business further. Shana highlights the importance of establishing a framework for community management and we talk about how to set clear expectations and boundaries for this role from the beginning. Shana shares her insights on best practices for hiring a community manager, including the qualities and experience to look for. We address common concerns about trust, and offer some valuable advice on how you can empower a community manager to succeed in your business. HighlightsHow hiring a community manager allows you to focus on revenue generation while they nurture your community.How to establish a framework for community management.The qualities to look for when hiring a community manager.How to build trust and address concerns quickly.How to empower your community manager and give them ownership of role outcomes.Chapters00:00 Introduction and Background01:30 The Benefits of Hiring a Community Manager04:29 Establishing a Framework for Community Management06:06 Best Practices for Hiring a Community Manager08:28 Addressing Concerns and Building Trust13:26 Setting Clear Expectations and Boundaries14:40 Screening for Trustworthy Candidates17:47 Managing the Community Manager23:40 Empowering the Community Manager28:22 Final Tips and Advice29:44 Resources and Training ProgramsConnect with Shana:Podcast: communitycreatorspodcast.comWebsite: shanalynn.comInstagram: instagram.com/shanaspeaksLinkedIn: linkedin.com/in/shanabresnahanFB: Facebook.com/shanaspeaksConnect with Paula: Website:www.paulamaidens.com Instagram:@paulamaidensconsultingFacebook: @paulamaidensbuildingawesometeams
Jon Appino, CEO of Contract Diagnostics, discusses the critical aspects of physician contracts, emphasizing the need for clarity and fairness. He shares his journey, insights into the evolution of the industry, and strategies for physicians to navigate contract negotiations effectively. Looking for something specific? Here you go: 00:02:40 - Transition from Pre-Med to Business 00:04:04 - Focus on Physician Contract Reviews 00:06:00 - The Core of Contract Diagnostics 00:07:02 - Importance of Contract Clarity 00:08:00 - Navigating Non-Compete Clauses 00:10:08 - Non-Compete Impact on Physicians 00:12:09 - Success Stories and Physician Retention 00:12:37 - Introducing Compensation Rx 00:14:13 - Customizing Compensation Analysis 00:16:08 - Negotiation Services Offered 00:17:00 - The Impact of Effective Negotiation 00:18:06 - Success Story: Family Practice Sports Physician 00:19:09 - The Importance of Physician Advocacy 00:20:18 - Addressing Primary Care Challenges 00:21:05 - Setting Clear Expectations in Contracts 00:22:07 - Discussing Workload and Burnout 00:23:21 - The Importance of Regular Contract Reviews 00:24:24 - Addressing Non-Compete and Family Leave 00:25:19 - Trends in Physician Employment Contracts 00:27:14 - Negotiating with Private Equity 00:29:19 - Early Contract Reviews and Trends 00:30:10 - Changes in Physician Employment Landscape 00:32:26 - Negotiating Women's Issues in Contracts 00:34:48 - Final Thoughts and Advice on Contract Reviews 00:37:55 - How to Contact Contract Diagnostics 00:38:56 - Closing Remarks and Invitation for Questions This episode is sponsored by PearsonRavitz– helping physicians safeguard their most valuable assets. Also sponsored by Contract Diagnostics - A nationwide physician contract consulting company, not a law firm that specializes 100% in physician contract review. If you enjoyed the show, find and follow Dr. Disha everywhere else: Twitter Website Facebook The Frugal Physicians Facebook Group YouTube ----------- Please note: The content shared on the podcast is for informational purposes only and should not be considered individualized financial advice. It is essential to consult with professionals such as accountants, financial advisors, or attorneys to receive personalized guidance based on your specific needs.
Dave Cooke is a seasoned business consultant and communication expert with a focus on improving listening behaviors. With over forty years of experience in sales, relationship development, and strategic advising, Dave excels in helping organizations and leaders enhance communication and problem-solving through his Selfless Listening program. This program aids in building trust, fostering better relationships, and promoting effective teamwork and collaboration. Additionally, Dave has successfully applied these techniques in assisting parents with children facing substance abuse challenges. His guiding principle, "open your eyes, ears, heart, and mind," underpins his belief that effective listening can transform interactions and relationships. Dave is also an accomplished podcaster, author, speaker, and executive coach Summary In this episode, Andrea and David Cooke discuss the importance of listening in effective communication. They explore the difference between listening and hearing, and the impact of technology on listening skills. They also discuss the power of nonverbal cues and the importance of silence in communication. Additionally, they share insights on effective communication in relationships and navigating communication challenges. The conversation explores the importance of creating a safe space for authenticity and active listening. It provides insights on improving listening skills in a Zoom era and being an active listener without a mirror. The conversation also discusses the significance of flipping the phone over as a signal of attention and the importance of being authentic in communication. Takeaways Listening is a key element in effective communication and building trust. Nonverbal cues, such as eye contact and facial expressions, play a crucial role in active listening. Technology can be a distraction in communication, and it is important to create boundaries to stay present in conversations. Internalizing information and demonstrating understanding are essential in effective listening. Effective communication in relationships requires understanding and respecting each other's communication styles and setting clear expectations. Create a safe space for others to be authentic by being authentic yourself. Practice active listening in virtual meetings by focusing on the other person's face and body language. Improve listening skills by avoiding distractions like phones and watches. Flipping the phone over can signal to the other person that you are giving them your full attention. Be authentic in your communication and don't try to be someone you're not. Chapters 00:00 Introduction and Importance of Listening 04:04 The Importance of Listening and Building Trust 05:11 Recognizing Active Listening 06:19 Nonverbal Cues of Active Listening 08:06 Understanding Facial Expressions 09:20 Dealing with Distractions 11:12 The Impact of Technology on Listening 13:34 The Difference Between Listening and Hearing 14:55 The Power of Internalizing Information 18:40 Balancing Body Language and Verbal Affirmations 21:28 The Importance of Silence in Communication 25:10 Effective Communication in Relationships 28:01 Understanding Differences in Communication Styles 30:42 Setting Clear Expectations in Communication 34:25 Navigating Communication Challenges in Relationships 38:03 Creating a Safe Space for Authenticity 40:20 Improving Listening Skills in a Zoom Era 41:23 Being an Active Listener without a Mirror 43:49 Flipping the Phone Over as a Signal of Attention 45:30 Being Authentic in Communication 50:12 Creating a Safe Space for Authenticity For more information: dave@thecookegroupllc.com https://www.linkedin.com/in/davidcooke/ https://www.thecookegroupllc.com/
Delegation is one of the most essential skills to master as a leader. Done well, it's the fundamental behavior that impacts the culture, execution, and the bottom line. It creates inclusive leaders, flexible businesses, and the fostering of leaders in each seat in the organization. In this episode, Reboot Coaches Ali Schultz and Virginia Bauman dive into the world of delegation, highlighting the importance of clarity, trust, and accountability in the process. Virginia shares a valuable mental model for delegation, emphasizing the factors of individual readiness and task importance. The pair explore the challenges faced by leaders in delegating tasks and provide valuable insights for both leaders and team members. Leave us a review on Apple Podcasts! Follow our step by step guides: - How To: Leave a Review on Your Computer: - How To: Leave a Review on Your iPhone: Never miss an episode! Sign up for our newsletter to stay up to date on all our episode releases.
Do you ever feel like you're having two different conversations with someone? It's like you're saying one thing, and they are hearing something completely different. This happens regularly in our workplaces. Your Gen Z staff are waiting for you to set clear expectations and if you don't, they just might leave.In this episode, I'm going over three ways we can help ensure clear expectations are set for staff and in turn, increase staff retention. ▶️ Why Setting Clear Expectations May Help Retain Gen Z Staff in Your Nonprofit▶️ Key Points:03:37 How Learning and Development is related to staff retention05:19 Using a competency model to define expectations06:09 Developing your nonprofit's people managers7:41 Building relationships and trustResources from this episode:Take a look at the YoPro Know ‘The State of Young Professionals Today' reportCustom Competency Model Episodes:▶️ Episode 51: Using Your Competency Model to Develop a Comprehensive Training Program And Boost Workforce Development▶️ Episode 39: Ask These Two Questions to Identify Your Nonprofit's Core Competencies▶️ Episode 20: How to Determine Which Competencies Are Right for You▶️ Episode 19: One Nonprofit's Honest Opinion after 6 Months with a Competency ModelJoin the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collectiveWas this episode helpful? If you're listening on Apple Podcasts or Spotify, follow and leave a review!
Ever found yourself in a sticky situation with a patient who just won't respect your boundaries?
How can marketing teams improve their efficiency and organization? In this episode of the Marketing Millennials Podcast, Kayla Sadwick, Program Manager at SaaS unicorn company, GoGuardian, shares her insights on project management and its importance in marketing organizations. She discusses the best project management structures and formats that make teams more efficient, the role of a program manager in unlocking a team's full potential, and the significance of prioritization and focus in marketing. Kayla also addresses the stigma around working with project managers and offers advice on how leaders and project managers can establish a positive working relationship. Plus, how can culture fit and external communication foster a more productive and understanding team environment? Tune in to find out! 00:00:05 - Mastering Prioritization in Marketing Projects 00:00:33 - The Importance of Project Management in Marketing 00:01:53 - How to Prioritize and Focus Marketing Efforts 00:03:35 - The Key to Great Marketing Teams 00:12:26 - Building Trust for Efficient Project Management 00:14:04 - The Strategic Aspect of Project Management 00:23:19 - Breaking the Stigma of Project Managers 00:26:16 - Setting Clear Expectations for Team Success 00:32:01 - The Importance of Externally Sharing Team Work 00:34:26 - The Importance of Early Project Management Follow Kayla: LinkedIn: https://www.linkedin.com/in/kaylasadwick/ Follow Daniel: YouTube: https://www.youtube.com/@themarketingmillennials/featured Twitter: https://www.twitter.com/Dmurr68 LinkedIn: https://www.linkedin.com/in/daniel-murray-marketing Sign up for The Marketing Millennials newsletter: www.workweek.com/brand/the-marketing-millennials Daniel is a Workweek friend, working to produce amazing podcasts. To find out more, visit: www.workweek.com
Welcome back to Season 2! This season, we're diving even deeper into the world of financial stability and bringing you the best tips, tricks, and advice for managing your finances. This week, we're taking inspiration from Ms.Shania Twain's anthem, "Any Man of Mine," to empower your financial journey and set clear expectations. We're here to remind you that your financial mindset is all about empowerment, setting standards, and making your money work for you. Your money mindset paves the way for your financial destiny, and, just as Shania says, your expectations can make all the difference. Throughout this season, we'll focus on the empowering shift from scarcity to abundance, turning financial challenges into opportunities, and cultivating a robust money mindset that empowers you to take risks and seize financial growth opportunities. Get ready to set clear expectations for your finances and let this season empower you to achieve your financial goals! Please make sure to rate, review, and follow us for more financial tips, tricks, and tactics. Tandia Financial Credit Union is here to help. Got Feedback? Want to learn more? Head to tandia.com for an experience as unique as you are.
Women of Faith in Leadership - Kingdom Leadership, Workplace Organisational culture, Christian women
Setting Clear Expectations #2 Welcome to the second episode of the Setting Clear Expectations series. In this second episode, we'll discuss 6 definitive ways you can ensure you set clear expectations with your team so that there is absolutely no confusion! Here they are: Expectations must be realistic and obtainable Staff need to have clear objectives and must be linked to key results - understand what success will look like, provide context and further clarity where required Expectations must be measurable and linked to metrics Staff must be kept accountable & offered support Expectations and staff need to have clear deadlines and timeframes Expectations must be Communicated and documented Setting clear expectations is crucial for effective leadership. When a leader communicates their expectations clearly, team members have a precise understanding of their roles, responsibilities, and performance standards. This clarity minimises confusion, reduces the likelihood of misunderstandings, and fosters a sense of direction and purpose within the team. Moreover, clear expectations provide a basis for accountability, enabling leaders to measure and evaluate team performance objectively. Overall, setting clear expectations not only enhances efficiency but also builds trust, boosts morale, and contributes to the achievement of organisational goals. Next steps: 1. Navigate to https://www.womenoffaithinleadership.com where you can: Join the community of like-minded female Christian leaders. This is where I will be hanging out if I'm not on the podcast chatting to you all. Come share and support each other here. Subscribe to my newsletter so you can stay up to date with all upcoming episodes and any other exclusive or special offers. 2. If you need any support, you can get in contact with me for a 1:1 coaching call, simply email me at support@rikawhelan.com 3. Connect with me on LinkedIn: https://www.linkedin.com/in/rikawhelan Upcoming From Gossip to Growth Program Sign up for my upcoming From Gossip to Growth Program, where I will be taking you through a step-by-step guide to get rid of workplace gossip… for good! Navigate Here to sign up for more information. I look forward to chatting with you in the next episode. Make sure you don't miss it!
Women of Faith in Leadership - Kingdom Leadership, Workplace Organisational culture, Christian women
Hey Friend! "A study by Gallup shows that nearly half of all U.S. employees don't know what's expected of them at work. The survey measures several workplace elements, including employees' level of agreement about clarity of expectations, opportunities for development and their opinions counting at work. The study's authors believe that employees are less engaged at work when they do not have a clear understanding of what's required of them." This made me wonder, how can we as leaders, truly know whether our expectations were clear or not? So in today's episode, I'll be sharing 5 ways you can tell whether your expectations were clear or not. Then in the next episode on Wednesday, I'll be discussing how you can ensure you set clear expectations every single time. Here are 5 ways to tell whether your expectations were clear or not: Confusion Deadlines Performance Results Engagement Next steps: 1. Navigate to https://www.womenoffaithinleadership.com where you can: Join the community of like-minded female Christian leaders. This is where I will be hanging out if I'm not on the podcast chatting to you all. Come share and support each other here. Subscribe to my newsletter so you can stay up to date with all upcoming episodes and any other exclusive or special offers. 2. If you need any support, you can get in contact with me for a 1:1 coaching call, simply email me at support@rikawhelan.com 3. Connect with me on LinkedIn: https://www.linkedin.com/in/rikawhelan Upcoming From Gossip to Growth Program Sign up for my upcoming From Gossip to Growth Program, where I will be taking you through a step-by-step guide to get rid of workplace gossip… for good! Navigate HERE to sign up for more information. I look forward to chatting with you in the next episode. Make sure you don't miss it!
In this episode, Dan welcomes back legendary communicator, connector, and executive coach to the PR industry, Ken Jacobs, for his second appearance on the show. Back in January 2021, he and Dan talked about leadership and purpose in the agency world. Now, with the pandemic in the rearview, has widespread indecision and inconsistency around remote work, hybrid work, and RTO (Return to Office) changed the nature of leadership and management? Ken and Dan dig into some of the changes we've seen over the past few years and try to find some answers. Ken walks us through the nuances of building a team in a remote setting and why managers still must be able to build and manage teams effectively. Remote working doesn't seem like it's going away anytime soon, even as some organizations push for a return to more traditional work settings. No matter what organizations are doing, though, the past few years have highlighted the importance of connection and connectedness for effective leadership - and we need a new playbook. In this episode, you will be able to: Uncover the ever-progressing dynamics of leadership within the context of the PR industry in a fluctuating global environment. Navigate the ins and outs of remote work and running teams virtually in a post-pandemic world. Find the balance between granting autonomy, instilling trust, and avoiding micromanagement in a team-centric setting. Gain insight into the pivotal role of AI and other groundbreaking technologies in reshaping the PR industry. Appreciate why adopting a learning attitude and making learning a lifetime habit stands as a key cornerstone of successful leadership. Notable Quotes: “I think this whole notion of connecting more and wanting to connect more and wanting more time together is partly due to the lockdown and also, they want to spend time with people who are natural connectors.” – (3:17), Ken “Coaching isn't what we do; it's who we are.” – (5:46), Ken “Make your office a magnet, not a mandate.” – (16:00), Ken “It (remote working for PR) can be done. Can it be done better working together? Probably” – (18:58), Ken “Is the team really a team if they're not together?” – (22:24), Dan “Every time you say it's hard for me or I'm not good at, add the word … now.” – (30:30), Ken “You don't have to be a neuroscientist to use the neuroscience.” – (31:40), Ken “When we say I wonder how that would feel, we actually start to feel it.” – (34:21), Ken “We don't realize it but many people who work for us, our followers, have a vision.” – (36:20), Ken “It feels like the need for certain leadership attributes are on steroids.” – (41:05), Ken “You've got to act in a trustworthy manner no matter the consequences.” – (42:23), Ken “When you look at your past be very mindful to not judge yourself too harshly.” – (46:40), Ken “It's really important that you're nurturing and not micromanaging.” (51:31), Ken “One thing AI cannot do is mimic or replace emotional intelligence and empathy and trust.” – (1:01:13), Dan “This notion of lifetime learning is absolutely critical.” – (1:04:55), Ken About Ken Jacobs Ken Jacobs is the principal of Jacobs Consulting & Executive Coaching, leveraging his expertise for over a decade to bolster agency growth, client relations, and staff performance. A recognized coach and consultant, Ken holds PCC credentials from the International Coach Federation and additional accreditations from iPEC, including CPC, ELI Master Practitioner, and CLDS. His rich experience encompasses collaborations with top-tier communications agencies such as Catalyst, Coyne Public Relations, and M Booth, to name a few. Before founding his firm, Jacobs dedicated 25 years to leadership roles in renowned PR agencies, notably spearheading the award-winning "MMC Masters" training program at Marina Maher Communications. Beyond his consulting, Ken shares insights in his "Taking The Lead" column for PRSA's Strategies and Tactics. An alumnus of Syracuse University's S.I. Newhouse School, he's also an honored member of PRSA, and a Senior Counselor to Prosper Group. Ken Jacobs Links Jacobs Consulting and Executive Coaching Ken Jacobs - Twitter Ken Jacobs - Facebook Ken Jacobs – Linkedin Dan Nestle Links The Dan Nestle Show (libsyn.com) Daniel Nestle | LinkedIn The Dan Nestle Show | Facebook Dan Nestle | Twitter The key moments in this episode are: 00:00:00 - Introduction, 00:01:48 - Connecting with Natural Connectors, 00:06:07 - Coaching During the Pandemic, 00:10:12 - Accelerated Change and Returning to the Office, 00:13:32 - In-Person Energy and Coordination, 00:15:56 - The Importance of Making the Office a Magnet, not a Mandate, 00:16:42 - Challenges of Remote Work and Real Estate, 00:18:30 - The Value of In-Person Collaboration, 00:19:51 - Leadership in a Remote Work Environment, 00:25:34 - Expectations Gap and Hiring Talent, 00:33:02 - The Relief of a Fresh Perspective, 00:34:16 - Customizing Leadership Styles, 00:36:11 - Building Trust and Connection, 00:42:58 - The Challenges of Virtual Leadership, 00:50:40 - The Importance of Nurturing Relationships in a Remote Work Environment, 00:53:19 - Setting Clear Expectations and Deadlines, 00:56:25 - Embracing AI and the Importance of Integration, 01:00:50 - Approaching AI with a Growth Mindset, 01:04:51 - The Importance of Lifetime Learning and Staying Relevant, 01:07:29 - Learning About AI, 01:08:12 - The Future of AI, 01:08:59 - Pivotal Person in Life, 01:10:49 - LinkedIn as the Platform of Choice, 01:14:35 - LinkedIn Fails and Harassment Timestamped summary of this episode, courtesy of Capsho: 00:00:00 - Introduction, Dan Nestle introduces the podcast episode and welcomes back Ken Jacobs, a former PR agency executive and leadership expert. They discuss the importance of pivotal moments and the role of people in those moments. 00:01:48 - Connecting with Natural Connectors, Ken Jacobs talks about the desire to connect more with people who are natural connectors and how it transcends age. He emphasizes the importance of helping one another and how the lockdown during the pandemic accelerated the need for connection. 00:06:07 - Coaching During the Pandemic, Ken Jacobs shares his experience as a coach during the pandemic and how he continued coaching even when clients couldn't pay. He highlights the importance of purpose-driven work and how emotional intelligence and empathy helped people thrive during challenging times. 00:10:12 - Accelerated Change and Returning to the Office, The conversation shifts to the accelerated change brought on by the pandemic and the impact on work culture. They discuss the mixed approach of remote and in-office work and the need to reevaluate the purpose of going to the office. Ken emphasizes the importance of using in-person time effectively. 00:13:32 - In-Person Energy and Coordination, Ken and Dan discuss the energy that comes from in-person interactions and the need to find a balance between remote and in-office work. They highlight the importance of coordinating in-person time to brainstorm and collaborate effectively. 00:15:56 - The Importance of Making the Office a Magnet, not a Mandate, Ken Jacobs emphasizes the need for companies to give employees a reason to come back to the office beyond just basic perks like Taco Tuesday. Making the office a place for collaboration and idea generation is crucial, but it must be done in a way that respects individual preferences and safety concerns. 00:16:42 - Challenges of Remote Work and Real Estate, Many companies had to downsize their office spaces during the pandemic due to financial constraints. However, finding the right balance of remote work and in-person collaboration remains a challenge. Different industries and organizations have unique needs and must determine what approach works best for them. 00:18:30 - The Value of In-Person Collaboration, In agencies, where brainstorming and collaboration are vital, being physically present can enhance creativity and energy. While virtual collaboration is possible, the magic often happens when diverse teams come together in person. However, organizations must be mindful of including remote team members to ensure everyone feels connected. 00:19:51 - Leadership in a Remote Work Environment, Great leaders must be empathetic, good listeners, and understand that it is impossible to please everyone. Balancing the needs and preferences of team members who want to work remotely or in the office requires careful consideration. Dialing up empathy and seeking feedback from employees are essential for effective leadership. 00:25:34 - Expectations Gap and Hiring Talent, The expectations gap between agencies and employees spread across different locations has grown 00:33:02 - The Relief of a Fresh Perspective, The conversation explores the feeling of relief and a breath of fresh air that comes with challenging preconceived notions and adopting a learner's mindset in leadership. It emphasizes the importance of self-growth and highlights the motivation that comes from imagining how achieving new perspectives and growth would feel. 00:34:16 - Customizing Leadership Styles, The discussion delves into the significance of customizing leadership styles for each team member. It emphasizes the importance of understanding their values, vision, and learning styles to create alignment and motivation within the team. Taking the time to think about individual team members before interactions can greatly impact their engagement and fulfillment. 00:36:11 - Building Trust and Connection, The conversation emphasizes the need for leaders to build trust and connection with their team members. This involves understanding their values, vision, and role in achieving the group's goals. By creating alignment between the organization's values, the leader's values, and the individual team members' values, leaders can foster a sense of belonging and fulfillment in their team. 00:42:58 - The Challenges of Virtual Leadership, The discussion explores the challenges of building relationships and trust in a virtual work environment. It highlights the need for leaders to demonstrate courage, bravery, and trustworthiness, as well as to act as a source of stability and certainty during uncertain times. The importance of leading with empathy, emotional intelligence, and trust is emphasized, particularly in an unpredictable world. 00:50:40 - The Importance of Nurturing Relationships in a Remote Work Environment, In a remote work environment, leaders need to be proactive in nurturing relationships to prevent complacency and maintain strong bonds within the team. Building trust and rapport is crucial, and leaders should focus on nurturing rather than micromanaging their employees. 00:53:19 - Setting Clear Expectations and Deadlines, Leaders should have open and honest conversations with their team members about assignments, deadlines, and expectations. It is important to establish a contract where both parties agree on what success looks like and communicate any challenges or struggles early on. 00:56:25 - Embracing AI and the Importance of Integration, AI is becoming increasingly important in the PR industry, and leaders should embrace it as a tool to enhance their work rather than fear it. Integration is also crucial, as PR professionals should explore how different channels and platforms can work together to maximize impact. 01:00:50 - Approaching AI with a Growth Mindset, Instead of approaching AI with fear, leaders should have a growth mindset and view it as an opportunity to learn and improve their practice. AI can automate certain tasks, allowing professionals to focus on higher-value work and think of new ways to contribute. 01:04:51 - The Importance of Lifetime Learning and Staying Relevant, Staying relevant in any field requires a commitment to lifetime learning. Professionals should continuously seek to expand their knowledge and skills to adapt to changing technologies and industry trends. Relevance is key to 01:07:29 - Learning About AI, The guest expresses fascination with AI and how it can lead to deep exploration and questioning of what is true. They also express nervousness about being asked about their use of AI in their coaching practice in the future. 01:08:12 - The Future of AI, The guest speculates about the possibility of speaking with an AI-generated simulacrum of the host in the future. They express their love for having conversations like these and the importance of maintaining a learner's mindset. 01:08:59 - Pivotal Person in Life, The host expresses gratitude for the guest being a pivotal person in their life and discusses the importance of maintaining a learner's mindset as they move forward. They provide information on how to find the guest on LinkedIn and their website. 01:10:49 - LinkedIn as the Platform of Choice, The guest discusses their decreased activity on Twitter and their preference for LinkedIn as a platform for professionals to connect. They also mention the annoyance of receiving LinkedIn messages from non-certified coaches. 01:14:35 - LinkedIn Fails and Harassment, The host and guest discuss the humor in sharing LinkedIn fails and their experiences with fake profiles and spam messages. They acknowledge the entertainment value but also express frustration with the harassment. *Notes were created by humans, with help from Capsho, my preferred AI show notes assistant.
Are you struggling to communicate with brides ? In my 16+ working in this unique niche of the beauty industry, I discovered the key to success: building a bond with brides that goes beyond the ordinary. Join me as I reveal the secrets to building trust through high-touch communication and use my tips to instantly level up your emails and gain back valuable time in the process! Effective Communication and Strong Connections In the realm of professional wedding services, effective communication is paramount. Bridging the gap between vendors and brides requires creating solid connections, a process that breeds trust and mutual understanding. The right balance in communication builds a productive working relationship, ensuring an integral bond that resonates throughout the planning process, avoiding misunderstandings and enhancing the overall experience in dealing with brides. In this episode, you will be able to: Harness the power of influential communication tactics to bridge the gap between artists and potential brides. Learn how clarity and punctuality in communication lay the ground for successful relationships. Unleash the potential of automation in facilitating regular and more effective touchpoints with brides. Recognize the strength of high-touch communication in building a strong foundation of trust with brides. This Week's Key Moments:00:01:31 - The Challenge of Communication with Brides, 00:03:41 - Ways to Improve Communication, 00:08:33 - Automating Communication, 00:15:34 - Creating an Effective PDF, 00:16:18 - Why Your Price List Is A Killing Your Bookings, 00:17:26 - Using Canva to Create PDFs, 00:20:49 - Setting Clear Expectations, 00:24:19 - What To Include In Your Email Signature, 00:30:35 - Creating Referral PDFs, 00:32:20 - The PDFs Every Artist Should Be Sending To Brides, 00:34:09 - Templates for Effective Communication, 00:38:57 - Firmly Communicating Policies, The resources mentioned in this episode are: Golden Emails Template Bundle for $77 (Add on Templates available with your purchase at checkout!) Follow me on Instagram and DM me your thoughts on today's episode or leave me a review wherever you're listening! www.instagram.com/beautybizcollective Get more actionable tips to grow your bridal business on autopilot and start saving my best tips for taking your bridal hair or makeup business to the Next Level. FREE MASTERCLASS --> Book more brides and get more financial and personal freedom with my signature systems. Love the podcast and want more? -> Check out the blog! -> Monthly Masterclasses! -> More!
Join Chris in this show as he uncovers the power of clear expectations and how they play a pivotal role in driving overall success.He shares 3 steps to achieve such an important task:1. He delves into the importance of setting clear expectations right from the onboarding process. Discover how establishing a strong foundation from day one can empower your team members to align with the company's vision and goals effectively.2. Chris explores the significance of written and public goals for your team. Learn how utilizing visual tools like whiteboards, emails, and other communication channels can enhance transparency, accountability, and motivation among your team members.3. Chris gets you ready to ignite the spirit of friendly competition within your team. He unveils the secrets of creating engaging competitions where your team members have a chance to win exciting rewards like money, dinners, or awards, all while fostering camaraderie and fueling their drive for success.These invaluable tips and strategies will not only structure your expectations but also revolutionize your team's performance, taking it to new heights. Don't miss out on the chance to witness your company flourish like never before. Get your Dominate Your Day Book https://chriswarnes.com/book/
In this episode of Tech Sales Insights, Randy Seidl is joined by Anthony Anzevino, Global VP of Customer Success and Renewal Sales at Commvault, to share his insights on selling with customer success and increasing the lifetime value of a customer. He emphasizes the importance of understanding the customer and their needs, as well as building strong partnerships with both customers and partners. Anthony also discusses the challenges and opportunities in the data protection market and how Commvault is evolving to meet the changing needs of customers.INSIGHTS OF THE DAYYour number one asset your company - Anthony: “Employees and people are the number one asset in any company, and it should be the number one goal of any great leader”Be humble, failing, greater good - Anthony: “Be humble enough to where you can ask questions, learn to fail, fail fast and fail forward. And especially if you do it for, you know, the greater good, the benefit of your customers and the benefit of your market and your peers”Find out more about Anthony in the link below:LinkedIn: https://www.linkedin.com/in/anthony-anzevino-1481561/This episode of Tech Sales Insights is brought to you by: Sales Community: https://www.salescommunity.com/Sandler: https://www.sandler.com/
This week on “Can I Offer You Some Feedback?” Sara is joined by Director of Operations and Personal Coach, Amy Glazer. They talk about the importance of fostering feedback to empower people, for meaningful results. Removing defenses and setting clear expectations can lead to feedback that is transformational. Stream the full episode wherever you get your podcasts!
In this episode, Damien and Penny share their experiences working with accounting firms around the world and provide valuable insights on how to avoid dropped balls and miscommunications with clients. They emphasize the importance of intentionally building businesses in the accounting and bookkeeping industry.The conversation today highlights setting clear expectations with clients and ensuring that both parties are aware of their responsibilities. Tune in as Damien and Penny for an engaging and insightful conversation on the importance of building strong client relationships and not letting perfectionism get in the way of progress![00:01 - 06:27] Opening SegmentDamien and Penny focus on client relationships and progress over perfectionThey emphasize clear communication and systemized follow-up to maintain strong client relationships [06:28 - 14:14] Setting Clear Expectations With ClientsThe importance of setting clear expectations with clients - who's responsible for what (and by when)The need for checklists and tasks for clients to follow - maybe even calendar appointmentsOnboarding contract with clear bullet points and due datesChallenging the client hierarchy changes and access to applications[14:15 - 21:29] The Importance Of Checklists And CommunicationsAsking clients what they want/need in terms of communication frequencyConsider changes in the client's business and adjust communication accordingly, from monthly meeting to quarterly once milestones are hitAccountants/bookkeepers should look at changes in the client's business (revenue/employees/transactions) to suggest improvements[21:30 - 36:06] Closing SegmentDamien and Penny shares their advice with their listeners about building trust with clients through extra work and value-add servicesTweetable Quotes“Make sure that the client knows that to help you achieve your goals, this is what you need to do for us, so that we (your accountant/advisor) can give you what you've signed up for.” - Penny Breslin“I don't think we often ask the client, if they getting what they need, in the right sort of timeframes that they need the information. So, I think that's something that we can definitely incorporate into the engagement process and the re-engagement process. An actually why wait, just ask your client today. Are you getting what you need from us” – Damien Greathead-----------------------------------------------------------------------------Thank you for listening, please like and share this episode with a friend! And connect with us on LinkedIn if you have any questions you'd like us to tackle on an episode.Websites: https://moneypennyllc.com/LinkedIn: https://www.linkedin.com/in/damiengreathead/Twitter: @Damien_GHLinkedIn: https://www.linkedin.com/in/penny-breslin-0228b81/Twitter: @pennyb57
Much of your time as a leader is spent asking people to get things done. Yet few of you were taught how to do this in a way that increases the odds that you'll actually get the results you want. The good news is there's a powerful checklist you can follow to become an expert at making requests. Listen in this week to learn a five-point checklist for setting crystal clear expectations. You'll hear why it's vital for you to spell out your expectations with sufficient clarity, how you'll be able to remove risks in high-stakes situations when you follow this checklist, and why this is the perfect guide to use any time you need someone to do something complicated or critical. Get full show notes and more information here: https://significagroup.com/33
As an e-commerce brand owner, you know that product development is crucial to the success of your business. However, developing a new product from scratch can be a daunting task. In this article, we will discuss some product development hacks that can help you scale your e-commerce brand with minimal capital. Timestamps 0:00:00 | "Developing a Skin Care Brand: A Step-by-Step Guide" 0:02:51 | Exploring Options for Developing a Skincare Product 0:04:16 | Exploring the Radical Path of Formulating Skincare Products at Home 0:08:13 | Exploring Radical Business Practices in the Skin Care Industry 0:13:08 | "Exploring the Benefits of Building a Brand vs. Private Labeling on Amazon" 0:14:15 | Exploring the Benefits of Having a Complimentary Team for Product Development 0:15:46 | Heading: Understanding the Basics of Website Design and Influencer Marketing for Entrepreneurs 0:17:21 | Conversation on Understanding Products and Hiring the Right People 0:19:04 | "Understanding the Necessity of Outsourcing and In-House Specialists for Business Success" 0:21:09 | Conversation Summary: Balancing CEO and COO Roles in a Small Business 0:26:28 | Conversation on Setting Clear Expectations for Employees and Establishing Long-Term Relationships 0:28:39 | Conversation on Product Development: Process, Results, and Time Management 0:30:12 | Exploring Strategies for Faster, Better, and Cheaper Product Development 0:31:36 | "Exploring the Benefits of Researching Competitors' Products and Services" 0:33:22 | Exploring the Mindset of Product Analysis and Customer Experience 0:36:13 | Exploring the Benefits of Meticulous Research: A Conversation with [Name] 0:37:50 | "The Benefits of Thorough Product Testing: A Conversation with [Name]" 0:39:25 | Interview with Jake from Crete Brand: A Passionate Entrepreneur's Journey to Success 0:41:26 | Conversation on Crete Club and Business Advice 0:42:15 | Interview with Jake Rosenberg of Crete Club: Achieving Success Through Hard Work and Thoroughness Finding Your Niche/Brand The first step in product development is finding your niche/brand. Your brand should be something that resonates with you personally and solves a problem. Jake, the founder of Scare, had a mark on his nose from a skiing accident and was using whatever shampoo smelled nice. He realized that there was a gap in the market for men's skincare products that were easy to use and efficient. This led to the creation of Scare, a skincare brand for men that only takes 30 seconds to use. Appealing to a Specific Set of Values and Behaviors It is essential to have a specific set of values and behaviors that you appeal to when developing your brand. Scare is centered around the idea of efficiency and saving time. Most men don't want to spend 30 minutes in the bathroom, while some women actively enjoy the experience. Scare's 30-second skincare routine appeals to men who want an easy and efficient solution to their skincare needs. Fast Wins Every product that you develop should give your customers a fast win. Scare's products are designed to give customers a positive experience in the first minute of use. This is important because people are more likely to continue using a product if they see results quickly. A gym membership, for example, can be challenging to stick to because people don't see results immediately. Scare's products give customers a fast win, which keeps them coming back. Value Equation The value equation is a critical component of product development. The value equation is the dream outcome multiplied by the perceived likelihood of achievement divided by the time delay and effort and sacrifice. Scare's products deliver a fast win, which increases the perceived likelihood of achievement. The 30-second skincare routine is also easy to use, reducing effort and sacrifice. Credibility of Your Promise It is essential to establish credibility with your customers.
Homeschool Insights - Biblical Home Education Inspiration in Under 10 Minutes!
Sibling Rivalry Is Normal. It's to be expected. In fact, the very first siblings mentioned in the Bible had a murderous rivalry. So, what can parents do about it? Dr. Matthew McDill joins Yvette Hampton to discuss this important topic in this episode from our Family Series. This episode is an excerpt from the Schoolhouse Rocked Podcast. Listen to the full conversation here. For even more homeschool encouragement, watch Schoolhouse Rocked: The Homeschool Revolution. The film is available now on DVD and HD Streaming. It's not too late to enjoy the Homegrown Generation Family Expo. Register today for lifetime access to every session - and BONUS access to the 2020 conference. Save 25% on registration when you use the coupon code PODCAST today! Register at HomegrownGeneration.com. Watch this full conversation on our YouTube channel. Dr. Matthew McDill and his wife, Dana, have been homeschooling their nine children for 16 years. Matthew is the executive director for North Carolinians for Home Education and continues to serve as president of the board. His book, Loving God: A Practical Handbook for Discipleship, is helpful for parents and others who want to help people follow Jesus. Matthew holds a bachelor's degree in communication along with two master's degrees and a doctorate in biblical studies. RECOMMENDED RESOURCES: TruthtoFreedom.org – Dr. Matthew McDill's Blog Loving God: A Practical Handbook for Discipleship, by Dr. Matthew McDill HomeschoolFreedom.com – Find your state homeschool organization and state homeschool conferences RECOMMENDED PODCAST EPISODES: Teaching Self-Motivation - Dr. Matthew McDill, Part 1 From Discipline to Discipleship - Dr. Matthew McDill, Part 2 From Discipline to Discipleship - Matthew McDill, Part 3 Support Schoolhouse Rocked! Has the Schoolhouse Rocked Podcast been a blessing to you? Support from our listeners allows us provide resources, support, and encouragement to homeschooling families around the world. Please consider donating to support Schoolhouse Rocked. Be the most popular mom in your co-op. Get your Homegrown Generation merch here. Connect with us: Instagram: https://www.instagram.com/schoolhouse_rocked/ Facebook: https://www.facebook.com/SchoolhouseRocked/ YouTube: https://www.youtube.com/@homeschoolinsights Twitter: https://twitter.com/SRHomeschool Website: https://podcast.homeschoolinsights.net The Homeschool Insights podcast is sponsored by CTCMath. Are you looking for a new Math Curriculum? CTCMath specializes in providing online video tutorials that take a multi-sensory approach to learning. Creative graphics and animation, synchronized with the friendly voice of internationally acclaimed teacher, Pat Murray, make learning math easy and effective. Visit CTCmath.com today to start your free trial today.
In this UCM Podcast, Dr. Bill Davis interviews Dr. Mychal Beebe who shares key expectations to set with new and existing team members and new and existing patients. We also discuss how Dr. Beebe is able to maximize her schedule to produce multiple positive outcomes.
Brian Miller - Head Boy's Basketball Coach at Lake Dallas High School
As a leader, setting clear expectations is crucial to your success. If you set unrealistic expectations, you will quickly lose the trust and respect of your team. On the other hand, if you set clear, realistic expectations, you will empower and motivate your team to reach new heights. In this podcast, Leon, Dean and Paul are back discussing the importance of setting effective expectations and how to do it effectively to motivate and inspire people to create a 100X culture. They also look at the different types of expectations and how they impact team performance. So, how can you set clear expectations that will empower your team? First, you need to understand the different types of expectations. There are four main types of expectation setting: - Outcome Expectations: These are what we expect people to achieve, and they should be specific, measurable, and time-bound. - Process Expectations: These are the expectations we set for how people do their work, and they should be clear, attainable, and aligned with our values. - Behavioural Expectations: These are the expectations we set for how people behave, and they should be positive, respectful, and consistent with our culture. - Attitude Expectations: These are the expectations we set for how people think and feel about their work. They should be realistic, positive, and aligned with our mission and values. Learning to set Effective Expectations: The Expectation Scale The expectations we set for people can either empower or inhibit them. Learning to set effective expectations is a crucial leadership skill, and it will empower your team to achieve more than they ever thought possible. When setting expectations, Learning to set clear, realistic, and effective expectations is crucial to motivating and bringing out the best in everyone. Remember the different expectations you can set: outcome, process, behavioural and attitude. If we do not, we will limit our people, burn them out, or create confusion that inhibits our culture and performance. Understand the learning path: Unconsciously Incompetent Consciously Incompetent I Do You Watch You Do I Help You Do I Watch Read full Blog at Think Cloud
FOUR ACTIONABLE TAKEAWAYS Don't just set an agenda. Use PPO (purpose, plan, outcome) to set clear expectations for you and your prospect. Avoid deep-diving into features until you've established “why change?” and “why now?”. Show up to your discovery with a theory about their pains and your solutions. Don't just start peppering questions. Soften the CTA with “would you be open to” instead of heavier asks before the customer is ready to dive deep. PATH TO PRESIDENT'S CLUB Growth Partner @ Emergence Capital VP of Sales Productivity @ Box Sr Director, Corporate Sales Productivity @ Salesforce RESOURCES DISCUSSED: Time is running out to register for our upcoming 30MPC Live. Download our exclusive cold calling battlecard by signing up for the newsletter. Click this link for some extra goodies from 30MPC. HELP US OUT! What do you love about our podcast? Please consider leaving a rating and review for the show. We always enjoy reading your comments and feedback!
When I talk with other choir directors, one of the topics that always seems to come up is setting rehearsal expectations–choir directors want to know what expectations I have for my choirs, how I set rehearsal expectations, and what the logistics of my rehearsals look like. And our conversations often turn to issues with classroom management.In my experience, there's a direct correlation between what we expect/how we set rehearsal expectations and the classroom management in our choral classrooms. That makes how we set expectations incredibly important, especially at the beginning of the year. How we set and communicate expectations at the beginning of the year will affect how easy (or challenging) our classroom management is for the whole year. Do it right at the beginning, and you literally “set the tone” for the rest of the year!In Episode #72 of the podcast, Part 3 in our “Back to School Series”, I share with you 8 Tips for Setting the Tone and Setting Clear Expectations in Your Choir Classroom. Follow these tips, and you will be setting up yourself (and your choir) for success–and, you will hopefully avoid any frustrating classroom management situations in the process!Need some extra help getting ready for the school year? My "Back to School Survival Guide" will help you to make your plan, get organized, and hit the ground running! You can get your copy over at: choirdirectorcorner.com/shopLooking for an online community of choir directors, just like you? Then you should really check out the Choir Director Corner Community Membership! Inside the membership there are Online Courses, a Resource Library with over 50 PDF's and Google Docs, and Monthly Collaboration Calls where you can ask questions and get feedback on how to tackle your biggest teaching challenges.And, when you join the membership, you'll also get a FREE copy of my PDF, "The Big Guide to Rehearsal Techniques", which has 75 different choral rehearsal techniques inside sure to add some spice to your choir rehearsals!Leading a choir doesn't have to be a DIY endeavor--it's better when it's done with others! Come join an awesome online community of choir directors just like you over at:choirdirectorcorner.com/membershipSee you in the Community!
I mentioned in last week's episode on asking for feedback about the particular case of asking for feedback from your line manager, given that this can sometimes be challenging but your relationship with your line manager is probably one of the most important you have at work. This week, I want to go into this in a little more depth, with some ideas both for line managers and for their direct reports about setting clear expectations.
This week, Dr. Paul Brewerton goes into a little more depth, with some ideas both for line managers and for their direct reports about setting clear expectations. What he'll be covering includes:Asking for feedback from your boss (and actually the other way round too)Giving feedback – both positive and constructive Understanding each other's strengths and valuesHow to align when we're coming from different places – the art of compromise
Coach Forward is an interview-style podcast hosted by Jason Mejeur (Coach J), accomplished Coach, Mentor, and Founder/CEO at MaxOne. To see the MaxOne platform, schedule some time here. Today, I'm excited to be joined by Coach EJ Barthel. E.J. Barthel, who competed on the gridiron for Rutgers and UMass, and spent the previous two seasons as a coaching assistant in the NFL for the Carolina Panthers has recently joined UConn football as the Running Backs Coach. During his time in Carolina, Barthel assisted specifically with coaching the running backs and offensive line, while spending time in the pro personnel department. Prior to his time with the Panthers, Barthel served as the recruiting coordinator/running backs coach for William & Mary during the 2019 season and coached the running backs at Howard in 2018, and at Albany in 2017. In 2016, Barthel was on staff at Penn State as the recruiting coordinator and came to State College from Temple, where he was the director of player personnel during the 2015 season. Barthel comes to the Huskies as a proven recruiter, as he helped PSU sign the nation's fifth-highest rated recruiting class. Coach Barthel has a passion for giving back to the game in a way that is relevant and impactful to today's athlete. About Jason Mejeur (Coach J) Jason has more than 15 years of experience coaching basketball at the college and high school level and has lived on the sidelines and in the locker rooms working to build teams and inspire athletes. His mission is to build authentic relationships with his players so that he could have an impact on their lives beyond the basketball court. More recently, Jason founded MaxOne to be a platform that makes coaches' lives easier and helps them use technology to have a bigger impact on the lives of their athletes. Keep up with Coach Forward on social media: Twitter, Linkedin, Instagram. Enjoying Coach Forward Podcast? Consider subscribing or leaving us a review!
In this episode Michael talks with Jeanette Eide a 20-year seasoned real estate professional from the Northeast office with Windermere. Jeanette talks about the ability to work from her schedule and not letting her clients run her days and weeks. She sets clear expectation when it comes to talking about time frames and schedules during her buyer and seller consultations. Her process. 1. Determine when you want to work. 2. Make sure it is communicated to your clients often. 3. When you take time off disconnect. 4. Have people on your team that are competent, and you can trust. 5. Also know that it is not going to be perfect but stick with it. To contact Jeanette. jeanette.eide@windermere.com 206.679.0403 --- Support this podcast: https://anchor.fm/coachingmin/support
Today's Two Minutes is brought to you by my special guest - Jonno White from Australia, author of Step Up or Step Out. Do you have a difficult person you're dealing with at work? Jonno's quick test will give you insight into why your dealings may be difficult and what you can do about it. This is a great lead in to The Coaching Conversation and The Are You on Board? Conversation from Talking Change: Must-Have Conversations for Successful Leaders. You can listen to both of those conversations on my other podcast - Talking Change with Jen and Rebecca. IMPROVE YOUR CHANGE GAME Are you managing or supporting a change initiative? Take the Leading Change for Project Managers course to build your confidence, skills, and toolbox to plan and manage change with ease. Are you leading a team through change – whether you chose the change or not? Bring the AIM Changer program to your organization – it will change the way you lead forever.
A recent Towers Watson survey reported that half of managers don't set effective employee expectations or goals. And if, therefore, 50% of employees haven't received a clear message on what is expected of them, they will figure out their own expectations, they won't know how close or far away they are to what their manager had in mind and no one will know when or if the expectation has been achieved. This episode is all about the art of setting clear expectations and how to do it.
Welcome to Reimagining Company Culture, a series discussing emerging trends and priorities shaping the future of workplace culture and employee wellbeing. We highlight thought leaders who are constantly evolving their strategy and can provide insight to folks about how to address new business challenges. AllVoices is on a mission to create safe, happy, and healthy workplaces for all, and we're excited to learn from experts who share our mission.In this episode of Reimagining Company Culture, we're chatting with Sacha Connor, Founder and CEO of Virtual Work Insider. Sacha has 18 years of business leadership experience in marketing, sales, and new product innovation roles, including 11 years of experience leading hybrid & remote teams while working fully remotely. About AllVoicesIn today's workforce, people often don't feel empowered to speak up and voice their opinions about workplace issues, including harassment, bias, and other culture issues. This prevents company leadership from making necessary changes, and prevents people from feeling fulfilled, recognized, and included at work. At AllVoices, we want to change that by providing a completely safe, anonymous way for people to report issues directly to company leaders. This allows company leadership real transparency into what's happening in their companies—and the motivation to address issues quickly. Our goal is to help create safer, more inclusive companies.To learn more about AllVoices visit us at www.allvoices.co!
Today's episode deals with expectations. Are you clear about yours? Most misunderstandings come about because we (or the other person) does not communicate clearly what we want. Listen in as your Business Wingmen co-hosts, Steve and Travis Smith debate why this happens and how best to make clear what you want and what you expect from others.
Today we're talking to Dylan Etkin, the Founder and CEO at Sleuth. And we discuss the challenges of creating developer tools that satisfy both developers and managers. Lessons learned on setting clear expectations as a leader, and tips for facilitating strong two-way communication with your direct reports. All of this right here, right now, on the ModernCTO Podcast! For more on Sleuth, check them out at https://www.sleuth.io/
Welcome to manager matt podcast show.This week I want to look at how to set clear expectations for your team Whats the best approach to make them stick.So I bet it's not a surprise to most that that a lot of teams are not given clear instructions and lack clarity on what they are there for.This is not usually a tactic of a business There's not a e mail sent to no all saying don't tell people what are goalIs it's a secret. That would not make sense would it, so what happens.?
Setting expectations...it sounds pretty basic, but it is one of the most important things that leaders at any level can do to set themselves and their team up for success. Communicating your expectations can provide clarity for work standards, get everyone on the same page, and provide a measuring stick for future performance. Skipping this leadership task and you may end up with a team that is confused, contentious, and lacking accountability. This week we share our thoughts about expectations, what to set them on, how to communicate them, and ideas for where to start if the expectations conversation was missed step. Our best advice when you plan to set some expectations - think them through, write them down, and determine your frequency for revisiting or revising your expectations. Connect with us at HeyThere@ExtraShotOfLeadership.com
On the Middle East with Andrew Parasiliti, an Al-Monitor Podcast
Dr. Karen Young, resident scholar at the American Enterprise Institute, discusses why the Biden Administration needs early and clear communication regarding US policy toward Saudi Arabia and Iran; prospects for healing the rift within the GCC; the potential and constraints of economic normalization between Israel and the UAE and Bahrain; the prospects for Egyptian and GCC economies post-COVID; and more…as well as my recommendations for the best books on US President-elect Joe Biden.
When your working for someone else, as an employee, 9 times out of 10 there are already established rules as to how business is supposed to be done within that organization. However, as you go from working as an employee to working for yourself as an entrepreneur, you become the one responsible for SETTING those ground rules for your business and the expectations and boundaries that come with how your business functions and how it should be run. As an entrepreneur, having gone through the motions of this process myself, I can assure you that setting CLEAR expectations and REALISTIC boundaries with clients during the onboarding process is the ONLY way to eliminate misunderstandings, stress, and the burnout for your business that you would feel if you don't layout these ground rules with your clients, to begin with. This is something that I have struggled with in the past, especially if the client was a friend or family member. I thought it would be great to share what I've learned thus far or to recommend my best advice and honestly I had to find the confidence in own expertise, my offer, and the advice I offered forth to my clients, to begin with, to realize there were plenty of other reasons why we as entrepreneurs can benefit from clearly defining expectations and boundaries with our clients, like the fact that clients will be far more assured of their investments, and comforted even by you laying these things out in the beginning too. Educating clients on what you expect of them, what they can expect of you, when and how you're going to be available, and how you can best communicate with one another is going to set your relationship up with a precedent for success and ensure that you don't get burned out and worn out by an out of control client with unreasonable requests and last-minute demands and changes to your original scope of work. By setting clear expectations and being upfront about what your client will need to do for you and what they can expect FROM you, will make them feel so much more comfortable in the long run, and taking the time to set expectations also reinforces the fact that they are working with a professional service provider and not an employee, buddy, or team member and that you should be taken seriously as that professional, who they hired to provide the expertise and knowledge that you have within your realm of genius. ______________ I would love to hear some feedback or answer questions for you guys that you may have if you want to be featured in a future episode - leave a voice message on our Anchor page for me to respond to during a future episode! Thank you so much for being apart of the Making Sense of Entrepreneurship family! ______________ Connect With Me On Social Media! Agency Facebook Page: https://www.facebook.com/optimalvasolutions Personal Brand Facebook Page: https://www.facebook.com/optimalerinb Instagram: https://www.instagram.com/optimalvasolutions or @optimalvasolutions Pinterest: https://www.pinterest.com/optimalvasolutions LinkedIn: https://www.linkedin.com/in/erinboerema/ LinkedIn Company Page: https://www.linkedin.com/company/optimalvasolutions/ Youtube: https://www.youtube.com/channel/UCIxEECS4EyHBUNMoL6RVIcQ --- Send in a voice message: https://podcasters.spotify.com/pod/show/msoewitherinb/message
Have you ever found yourself in the situation where someone comes to you for help and their version of help is putting their problem in your lap with the expectation you'll now take care of it for them? Well, I've been there - more than once - and learned how to apply a simple technique called the PAR Principle to keep the accountability in their court. Have a listen and learn how this can completely change the way you handle these situations in the future; and how you get to play a key role in helping to build the other person's skills and confidence!
Are our expectations for a relationship transparent? Or are you settling?
"Don't hear what I didn't say..." Have you ever said or at least thought it? By setting clear expectations you can avoid having that awkward conversation.
Day-Of Wedding Coordination, sometimes called month-of wedding coordination, can actually be more difficult than full-service planning - or at least it can be more confusing. Wedding planners, and really anyone in the events industry, tend to be people pleasers. So when couples ask for more than what's in the contract, it's a wedding planners natural inclination to say yes. But when you're only contracted for the logistics of the day, how do you eliminate that scope creep? Erin McCauley from Chestnut and Vine Day-Of Wedding Coordination came on to talk to Megan about her business, which she started three and a half years ago, her wedding four years ago, why she chose to market herself as a day-of wedding coordinator, how she defines her role, and what's next for her company! Erin with one of her lovely brides (photo by Brian Mullins) Erin McCauley on the day-of (photo by Brian Mullins) Chestnut and Vine on Social Media: Instagram: @ChestnutAndVineWeddings Facebook: @ChestnutAndVineWeddings Weddings for Real on Social Media: Instagram: @weddingsforreal Facebook: @weddingsforreal twitter: @weddingsforreal And here's the information you need on our seminars! The first one is an online marketing seminar. It's at The Umstead Hotel in Cary NC on Monday, October 22nd, for a Brunch and Learn from 9:30AM-12PM. Here are some of the details, and you can sign up with Eventbrite. We can't wait to see you there! What you can expect from this intimate seminar: An Insider’s Guide to Social Media Strategy & Etiquette, SEO Tips and Tricks, and Generating More Legit Inquiries! The Social Media Strategy: • Breaking down Instagram components and how to maximize use of them for your business • How to build the right following and continue a steady growth of followers/future clients • Social Media Vendor Etiquette and how this translates into real life referrals • Best use of Instagram stories, polls, etc • What to post, what not to post, and best times to post • Tools and tips to streamline your Instagram posting Millennials: How are millennials finding their wedding vendors? What factors determine whether you get the job? Learn some easy best practices for attracting and communicating with the generation that is your biggest client base. The SEO Component: • Setting up/Refining your Google business page • Online directory tips to improve your rankings • Getting reviews (the formula Megan uses!) • Titles, tags and descriptions and how these help or hurt your business rankings • Writing SEO friendly and user friendly content for your site • Image optimization tips Sign up at Eventbrite. See you there! The second conference that day is for wedding planners. For tickets, click here! In this intimate and focused seminar geared towards planners and aspiring planners in years 0-3 of their business, we will focus on the below topics to elevate your wedding planning business to the next level! With a combined 20+ years of experience in the event industry, Megan and Gina of A Southern Soiree are teaming up to provide a behind the scenes look into how to elevate your wedding planning business to the next level by sharing tips and strategies on best practices for event contracts, tools to help with workflow, the client and vendor experience, and pricing to be profitable! Topics We'll Cover: The Importance of Managing the Client Experience From Initial Inquiry to Completion of Event Including Coverage of: Responding to Client Inquiries, Client Onboading Process, Setting Clear Expectations, and Managing Difficult Situations Best Practices for Strengthening Vendor Relations and Building Your Referral Base Contracts and How To Protect Your Business - The top 5 clauses your contract should include to protect your business! Systems to Streamline Your Business - What to use for proposals, contracts, invoices, timelines and more! Pricing for Your Worth: We will cover basic pricing strategies and well as insight into package offerings that focus on your core strengths! Finally, at 5:30, we have a Podcast Marketing Seminar! Click Here for the Eventbrite Link! Podcasting is a great way to create evangelists for your brand and stand out from the competition. But how do you get started? Two successful Raleigh podcasters share their secrets on building an audience, buying gear, and turning listeners into customers. How to Start a Branded Podcast is for: - Marketers looking to stand out and become thought leaders. - Small businesses looking to grow their business. - Beginners wanting to learn how to launch a podcast. For all seminars, use the coupon code WFR25 for $25 off your ticket! If you're a wedding vendor, go get Honeybook! At A Southern Soiree, we’ve been using Honeybook since February 2015. I think we were one of their very first clients, and it has truly been a life changer. They make proposals and contracts super easy to use on both our side and the client side. I think before Honeybook I would send proposals and contracts by email, and the client would have to mail the contract to us or fax it by efax. Proposals were in no way streamlined either, so this has made our lives so much better. As a consultant, whenever I sign up a vendor client, one of the very first recommendations I make is Honeybook. No need to complicate things – it works, it’s great…just get it. And if you follow this link, you get 50% off your first year of Honeybook, which is nice, but not nearly as nice as all the time you’re going to save. And if you have any questions about my experience, feel free to send me an email to megan@weddingsforreal.com. Music for this episode by https://www.bensound.com. The host of the show is Megan Gillikin, owner and lead consultant at A Southern Soiree Wedding and Event Planning. She's also available for wedding and hospitality business consulting and can be reached at megan@weddingsforreal.com. Weddings for Real is edited and produced by Jason Gillikin for Earfluence.
In this weekend wine down, Megan just got back from a wedding, so she talked about that - why she has purple feet, and did the best man really throw a head of lettuce at the groom during his speech? Plus unpacking the amazing experience that was interviewing Van Eure and Kelly Joslin from the Angus Barn. Next week, we have Erin McCauley from Chestnut and Vine Day-Of Wedding Coordination on the show, so be sure to check that out! And here's the information you need on our seminars! The first one is an online marketing seminar. It's at The Umstead Hotel in Cary NC on Monday, October 22nd, for a Brunch and Learn from 9:30AM-12PM. Here are some of the details, and you can sign up with Eventbrite. We can't wait to see you there! What you can expect from this intimate seminar: An Insider’s Guide to Social Media Strategy & Etiquette, SEO Tips and Tricks, and Generating More Legit Inquiries! The Social Media Strategy: • Breaking down Instagram components and how to maximize use of them for your business • How to build the right following and continue a steady growth of followers/future clients • Social Media Vendor Etiquette and how this translates into real life referrals • Best use of Instagram stories, polls, etc • What to post, what not to post, and best times to post • Tools and tips to streamline your Instagram posting Millennials: How are millennials finding their wedding vendors? What factors determine whether you get the job? Learn some easy best practices for attracting and communicating with the generation that is your biggest client base. The SEO Component: • Setting up/Refining your Google business page • Online directory tips to improve your rankings • Getting reviews (the formula Megan uses!) • Titles, tags and descriptions and how these help or hurt your business rankings • Writing SEO friendly and user friendly content for your site • Image optimization tips Sign up at Eventbrite. See you there! The second conference that day is for wedding planners. For tickets, click here! In this intimate and focused seminar geared towards planners and aspiring planners in years 0-3 of their business, we will focus on the below topics to elevate your wedding planning business to the next level! With a combined 20+ years of experience in the event industry, Megan and Gina of A Southern Soiree are teaming up to provide a behind the scenes look into how to elevate your wedding planning business to the next level by sharing tips and strategies on best practices for event contracts, tools to help with workflow, the client and vendor experience, and pricing to be profitable! Topics We'll Cover: The Importance of Managing the Client Experience From Initial Inquiry to Completion of Event Including Coverage of: Responding to Client Inquiries, Client Onboading Process, Setting Clear Expectations, and Managing Difficult Situations Best Practices for Strengthening Vendor Relations and Building Your Referral Base Contracts and How To Protect Your Business - The top 5 clauses your contract should include to protect your business! Systems to Streamline Your Business - What to use for proposals, contracts, invoices, timelines and more! Pricing for Your Worth: We will cover basic pricing strategies and well as insight into package offerings that focus on your core strengths! Finally, at 5:30, we have a Podcast Marketing Seminar! Click Here for the Eventbrite Link! Podcasting is a great way to create evangelists for your brand and stand out from the competition. But how do you get started? Two successful Raleigh podcasters share their secrets on building an audience, buying gear, and turning listeners into customers. How to Start a Branded Podcast is for: - Marketers looking to stand out and become thought leaders. - Small businesses looking to grow their business. - Beginners wanting to learn how to launch a podcast. For all seminars, use the coupon code WFR25 for $25 off your ticket! Weddings for Real is edited and produced by Jason Gillikin for Earfluence.
Angus Barn events coordinator Kelly Joslin came on the show to talk about what happened when the Angus Barn took over ownership of Bay 7 in Durham in 2013, some fun hilarious stories of both tours and weddings, and what makes the Angus Barn so special. Kelly started at the Barn 18 years ago as a waitress and has grown into an amazing lead wedding coordinator at the Pavilion, which the Angus Barn built in 2008. If you haven't already, be sure to check out part 1 of the Angus Barn podcast this week where owner Van Eure came on to tell the history of the restaurant and their commitment to servicing the customer. It's been an amazing week here! Events Coordinator at the Angus Barn, Kelly Joslin Angus Barn on Social Media: Instagram: @angusbarn Facebook: @angusbarn twitter: @angusbarn Weddings for Real on Social Media: Instagram: @weddingsforreal Facebook: @weddingsforreal twitter: @weddingsforreal And here's the information you need on our seminars! The first one is an online marketing seminar. It's at The Umstead Hotel in Cary NC on Monday, October 22nd, for a Brunch and Learn from 9:30AM-12PM. Here are some of the details, and you can sign up with Eventbrite. We can't wait to see you there! What you can expect from this intimate seminar: An Insider’s Guide to Social Media Strategy & Etiquette, SEO Tips and Tricks, and Generating More Legit Inquiries! The Social Media Strategy: • Breaking down Instagram components and how to maximize use of them for your business • How to build the right following and continue a steady growth of followers/future clients • Social Media Vendor Etiquette and how this translates into real life referrals • Best use of Instagram stories, polls, etc • What to post, what not to post, and best times to post • Tools and tips to streamline your Instagram posting Millennials: How are millennials finding their wedding vendors? What factors determine whether you get the job? Learn some easy best practices for attracting and communicating with the generation that is your biggest client base. The SEO Component: • Setting up/Refining your Google business page • Online directory tips to improve your rankings • Getting reviews (the formula Megan uses!) • Titles, tags and descriptions and how these help or hurt your business rankings • Writing SEO friendly and user friendly content for your site • Image optimization tips Sign up at Eventbrite. See you there! The second conference that day is for wedding planners. For tickets, click here! In this intimate and focused seminar geared towards planners and aspiring planners in years 0-3 of their business, we will focus on the below topics to elevate your wedding planning business to the next level! With a combined 20+ years of experience in the event industry, Megan and Gina of A Southern Soiree are teaming up to provide a behind the scenes look into how to elevate your wedding planning business to the next level by sharing tips and strategies on best practices for event contracts, tools to help with workflow, the client and vendor experience, and pricing to be profitable! Topics We'll Cover: The Importance of Managing the Client Experience From Initial Inquiry to Completion of Event Including Coverage of: Responding to Client Inquiries, Client Onboading Process, Setting Clear Expectations, and Managing Difficult Situations Best Practices for Strengthening Vendor Relations and Building Your Referral Base Contracts and How To Protect Your Business - The top 5 clauses your contract should include to protect your business! Systems to Streamline Your Business - What to use for proposals, contracts, invoices, timelines and more! Pricing for Your Worth: We will cover basic pricing strategies and well as insight into package offerings that focus on your core strengths! Finally, at 5:30, we have a Podcast Marketing Seminar! Click Here for the Eventbrite Link! Podcasting is a great way to create evangelists for your brand and stand out from the competition. But how do you get started? Two successful Raleigh podcasters share their secrets on building an audience, buying gear, and turning listeners into customers. How to Start a Branded Podcast is for: - Marketers looking to stand out and become thought leaders. - Small businesses looking to grow their business. - Beginners wanting to learn how to launch a podcast. For all seminars, use the coupon code Angus40 for $40 off your ticket! If you're a wedding vendor, go get Honeybook! At A Southern Soiree, we’ve been using Honeybook since February 2015. I think we were one of their very first clients, and it has truly been a life changer. They make proposals and contracts super easy to use on both our side and the client side. I think before Honeybook I would send proposals and contracts by email, and the client would have to mail the contract to us or fax it by efax. Proposals were in no way streamlined either, so this has made our lives so much better. As a consultant, whenever I sign up a vendor client, one of the very first recommendations I make is Honeybook. No need to complicate things – it works, it’s great…just get it. And if you follow this link, you get 50% off your first year of Honeybook, which is nice, but not nearly as nice as all the time you’re going to save. And if you have any questions about my experience, feel free to send me an email to megan@weddingsforreal.com. Music for this episode by https://www.bensound.com. The host of the show is Megan Gillikin, owner and lead consultant at A Southern Soiree Wedding and Event Planning. She's also available for wedding and hospitality business consulting and can be reached at megan@weddingsforreal.com. Weddings for Real is edited and produced by Jason Gillikin for Earfluence.
The Angus Barn Way, their commitment to unparalleled service, is legendary in the local hospitality industry. The owner of the Angus Barn, Van Eure, sat down with Megan to talk about the history of the Barn (her father opened it in the middle of nowhere in 1960), empowering employees to make sure the customer experience is second to none, why she vowed never to do weddings again (never say never), and building the Pavilion for weddings back in 2008. Such an amazing institution and presence in Raleigh, and we're so excited to share this episode with you! The Angus Barn Van Eure with her father Thad Eure Megan and Van after recording in the Wine Cellar Angus Barn on Social Media: Instagram: @angusbarn Facebook: @angusbarn twitter: @angusbarn Weddings for Real on Social Media: Instagram: @weddingsforreal Facebook: @weddingsforreal twitter: @weddingsforreal And here's the information you need on our seminars! The first one is an online marketing seminar. It's at The Umstead Hotel in Cary NC on Monday, October 22nd, for a Brunch and Learn from 9:30AM-12PM. Here are some of the details, and you can sign up with Eventbrite. We can't wait to see you there! What you can expect from this intimate seminar: An Insider’s Guide to Social Media Strategy & Etiquette, SEO Tips and Tricks, and Generating More Legit Inquiries! The Social Media Strategy: • Breaking down Instagram components and how to maximize use of them for your business • How to build the right following and continue a steady growth of followers/future clients • Social Media Vendor Etiquette and how this translates into real life referrals • Best use of Instagram stories, polls, etc • What to post, what not to post, and best times to post • Tools and tips to streamline your Instagram posting Millennials: How are millennials finding their wedding vendors? What factors determine whether you get the job? Learn some easy best practices for attracting and communicating with the generation that is your biggest client base. The SEO Component: • Setting up/Refining your Google business page • Online directory tips to improve your rankings • Getting reviews (the formula Megan uses!) • Titles, tags and descriptions and how these help or hurt your business rankings • Writing SEO friendly and user friendly content for your site • Image optimization tips Sign up at Eventbrite. See you there! The second conference that day is for wedding planners. For tickets, click here! In this intimate and focused seminar geared towards planners and aspiring planners in years 0-3 of their business, we will focus on the below topics to elevate your wedding planning business to the next level! With a combined 20+ years of experience in the event industry, Megan and Gina of A Southern Soiree are teaming up to provide a behind the scenes look into how to elevate your wedding planning business to the next level by sharing tips and strategies on best practices for event contracts, tools to help with workflow, the client and vendor experience, and pricing to be profitable! Topics We'll Cover: The Importance of Managing the Client Experience From Initial Inquiry to Completion of Event Including Coverage of: Responding to Client Inquiries, Client Onboading Process, Setting Clear Expectations, and Managing Difficult Situations Best Practices for Strengthening Vendor Relations and Building Your Referral Base Contracts and How To Protect Your Business - The top 5 clauses your contract should include to protect your business! Systems to Streamline Your Business - What to use for proposals, contracts, invoices, timelines and more! Pricing for Your Worth: We will cover basic pricing strategies and well as insight into package offerings that focus on your core strengths! Finally, at 5:30, we have a Podcast Marketing Seminar! Click Here for the Eventbrite Link! Podcasting is a great way to create evangelists for your brand and stand out from the competition. But how do you get started? Two successful Raleigh podcasters share their secrets on building an audience, buying gear, and turning listeners into customers. How to Start a Branded Podcast is for: - Marketers looking to stand out and become thought leaders. - Small businesses looking to grow their business. - Beginners wanting to learn how to launch a podcast. For all seminars, use the coupon code Angus40 for $40 off your ticket! If you're a wedding vendor, go get Honeybook! At A Southern Soiree, we’ve been using Honeybook since February 2015. I think we were one of their very first clients, and it has truly been a life changer. They make proposals and contracts super easy to use on both our side and the client side. I think before Honeybook I would send proposals and contracts by email, and the client would have to mail the contract to us or fax it by efax. Proposals were in no way streamlined either, so this has made our lives so much better. As a consultant, whenever I sign up a vendor client, one of the very first recommendations I make is Honeybook. No need to complicate things – it works, it’s great…just get it. And if you follow this link, you get 50% off your first year of Honeybook, which is nice, but not nearly as nice as all the time you’re going to save. And if you have any questions about my experience, feel free to send me an email to megan@weddingsforreal.com. Music for this episode by https://www.bensound.com. The host of the show is Megan Gillikin, owner and lead consultant at A Southern Soiree Wedding and Event Planning. She's also available for wedding and hospitality business consulting and can be reached at megan@weddingsforreal.com. Weddings for Real is edited and produced by Jason Gillikin for Earfluence.
In this weekend wine down, we talk about the new intro where Megan mentions a dead cat as a groomsman. It's true, and we'll share it...when we get to 60 reviews on Apple Podcasts. We also talk about our seminars on October 22nd, and the guests coming up in the next several weeks. Be sure to check out the podcast this week where we release 2 episodes with the Angus Barn Restaurant in Raleigh NC! And here's the information you need on our seminars! The first one is an online marketing seminar. It's at The Umstead Hotel in Cary NC on Monday, October 22nd, for a Brunch and Learn from 9:30AM-12PM. Here are some of the details, and you can sign up with Eventbrite. We can't wait to see you there! What you can expect from this intimate seminar: An Insider’s Guide to Social Media Strategy & Etiquette, SEO Tips and Tricks, and Generating More Legit Inquiries! The Social Media Strategy: • Breaking down Instagram components and how to maximize use of them for your business • How to build the right following and continue a steady growth of followers/future clients • Social Media Vendor Etiquette and how this translates into real life referrals • Best use of Instagram stories, polls, etc • What to post, what not to post, and best times to post • Tools and tips to streamline your Instagram posting Millennials: How are millennials finding their wedding vendors? What factors determine whether you get the job? Learn some easy best practices for attracting and communicating with the generation that is your biggest client base. The SEO Component: • Setting up/Refining your Google business page • Online directory tips to improve your rankings • Getting reviews (the formula Megan uses!) • Titles, tags and descriptions and how these help or hurt your business rankings • Writing SEO friendly and user friendly content for your site • Image optimization tips Sign up at Eventbrite. See you there! The second conference that day is for wedding planners. For tickets, click here! In this intimate and focused seminar geared towards planners and aspiring planners in years 0-3 of their business, we will focus on the below topics to elevate your wedding planning business to the next level! With a combined 20+ years of experience in the event industry, Megan and Gina of A Southern Soiree are teaming up to provide a behind the scenes look into how to elevate your wedding planning business to the next level by sharing tips and strategies on best practices for event contracts, tools to help with workflow, the client and vendor experience, and pricing to be profitable! Topics We'll Cover: The Importance of Managing the Client Experience From Initial Inquiry to Completion of Event Including Coverage of: Responding to Client Inquiries, Client Onboading Process, Setting Clear Expectations, and Managing Difficult Situations Best Practices for Strengthening Vendor Relations and Building Your Referral Base Contracts and How To Protect Your Business - The top 5 clauses your contract should include to protect your business! Systems to Streamline Your Business - What to use for proposals, contracts, invoices, timelines and more! Pricing for Your Worth: We will cover basic pricing strategies and well as insight into package offerings that focus on your core strengths! Finally, at 5:30, we have a Podcast Marketing Seminar! Click Here for the Eventbrite Link! Podcasting is a great way to create evangelists for your brand and stand out from the competition. But how do you get started? Two successful Raleigh podcasters share their secrets on building an audience, buying gear, and turning listeners into customers. How to Start a Branded Podcast is for: - Marketers looking to stand out and become thought leaders. - Small businesses looking to grow their business. - Beginners wanting to learn how to launch a podcast. For all seminars, use the coupon code WFR25 for $25 off your ticket! Weddings for Real is edited and produced by Jason Gillikin for Earfluence.
Alan Berg, Certified Public Speaker, Global Speaking Fellow (one of 31 people in the world to have that distinction), Wedding Industry Sales and Education Guru, Wedding Wire Consultant, and 4-time Book Writer, comes on the show today to talk about his new book, "Why Don't They Call Me? 8 Tips for Converting Wedding & Event Inquiries into Sales"! Alan gives his 8 tips and tells YOU the wedding vendor why you're not booking as many weddings as you could. Alan's Websites and Social Media: Website: https://alanberg.com/ Books: http://GetAlansBooks.com/ Facebook: @AlanBergSpeaker twitter: @alanberg Instagram: @alanberg Alan Berg, Certified Public Speaker, Episode 30 of Weddings for Real Alan Berg and Joe Bunn, who was on Episode 2 of Weddings for Real Alan Berg Always Takes a Selfie When He Speaks Weddings for Real on Social Media: Instagram: @weddingsforreal Facebook: @weddingsforreal twitter: @weddingsforreal Also, at the top of the show, Megan mentioned 3 seminars! The first one is an online marketing seminar. It's at The Umstead Hotel in Cary NC on Monday, October 22nd, for a Brunch and Learn from 9:30AM-12PM. Here are some of the details, and you can sign up with Eventbrite. We can't wait to see you there! What you can expect from this intimate seminar: An Insider’s Guide to Social Media Strategy & Etiquette, SEO Tips and Tricks, and Generating More Legit Inquiries! The Social Media Strategy: • Breaking down Instagram components and how to maximize use of them for your business • How to build the right following and continue a steady growth of followers/future clients • Social Media Vendor Etiquette and how this translates into real life referrals • Best use of Instagram stories, polls, etc • What to post, what not to post, and best times to post • Tools and tips to streamline your Instagram posting Millennials: How are millennials finding their wedding vendors? What factors determine whether you get the job? Learn some easy best practices for attracting and communicating with the generation that is your biggest client base. The SEO Component: • Setting up/Refining your Google business page • Online directory tips to improve your rankings • Getting reviews (the formula Megan uses!) • Titles, tags and descriptions and how these help or hurt your business rankings • Writing SEO friendly and user friendly content for your site • Image optimization tips Sign up at Eventbrite. See you there! The second conference that day is for wedding planners. For tickets, click here! In this intimate and focused seminar geared towards planners and aspiring planners in years 0-3 of their business, we will focus on the below topics to elevate your wedding planning business to the next level! With a combined 20+ years of experience in the event industry, Megan and Gina of A Southern Soiree are teaming up to provide a behind the scenes look into how to elevate your wedding planning business to the next level by sharing tips and strategies on best practices for event contracts, tools to help with workflow, the client and vendor experience, and pricing to be profitable! Topics We'll Cover: The Importance of Managing the Client Experience From Initial Inquiry to Completion of Event Including Coverage of: Responding to Client Inquiries, Client Onboading Process, Setting Clear Expectations, and Managing Difficult Situations Best Practices for Strengthening Vendor Relations and Building Your Referral Base Contracts and How To Protect Your Business - The top 5 clauses your contract should include to protect your business! Systems to Streamline Your Business - What to use for proposals, contracts, invoices, timelines and more! Pricing for Your Worth: We will cover basic pricing strategies and well as insight into package offerings that focus on your core strengths! Finally, at 5:30, we have a Podcast Marketing Seminar! Click Here for the Eventbrite Link! Podcasting is a great way to create evangelists for your brand and stand out from the competition. But how do you get started? Two successful Raleigh podcasters share their secrets on building an audience, buying gear, and turning listeners into customers. How to Start a Branded Podcast is for: - Marketers looking to stand out and become thought leaders. - Small businesses looking to grow their business. - Beginners wanting to learn how to launch a podcast. If you're a wedding vendor, go get Honeybook! At A Southern Soiree, we’ve been using Honeybook since February 2015. I think we were one of their very first clients, and it has truly been a life changer. They make proposals and contracts super easy to use on both our side and the client side. I think before Honeybook I would send proposals and contracts by email, and the client would have to mail the contract to us or fax it by efax. Proposals were in no way streamlined either, so this has made our lives so much better. As a consultant, whenever I sign up a vendor client, one of the very first recommendations I make is Honeybook. No need to complicate things – it works, it’s great…just get it. And if you follow this link, you get 50% off your first year of Honeybook, which is nice, but not nearly as nice as all the time you’re going to save. And if you have any questions about my experience, feel free to send me an email to megan@weddingsforreal.com. Music for this episode by https://www.bensound.com. The host of the show is Megan Gillikin, owner and lead consultant at A Southern Soiree Wedding and Event Planning. She's also available for wedding and hospitality business consulting and can be reached at megan@weddingsforreal.com. Weddings for Real is edited and produced by Jason Gillikin for Earfluence.
EPISODE 123 of The Local Small Business Coach Podcast Today’s Tip of the Week: How to Deal with Teenage Employees In today’s episode, we discuss… Having teenage employees can present some different ways of having to lead your team. In this episode, we take a question from someone that is having an issue with their teenage help. I share my experience with teenage employees and the lessons I learned to get the most out of them. The key is in Setting Clear Expectations and not being seeing as their parent. Let’s discuss Thanks for listening! HELPFUL LINKS Podcast Website: LocalSmallBusinessCoach.com Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com Our Training Materials for Local Small Business Owners: TrainingforLocalSmallBusinessOwners.com Starting a Local Small Business Website: StartALocalSmallBusiness.com Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business AFFILIATE LINKS Build a Website with BlueHost Get a FREE Audiobook! Take your Business Books on the Road with You! CLICK to GET YOUR FREE AUDIOBOOK My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link WHO THIS PODCAST IS FOR: local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams ~~~
Jess has a brand new look, and Margy is spreading the gospel of bangs. Then, we discuss expectations as a podcast guest and a real-life example of a smaller show going VIRAL! Setting Clear Expectations as a Guest: The speed of results Podcast interviews are a long-term strategy It takes time to get first interviews booked and released The bigger the show, the longer the wait It takes time to get on those bigger shows Understand that you may not be ready for the bigger shows; interview practice is valuable and being on a bigger show after you’ve had more experience is going to be more valuable Knowing how to be a great entrepreneur doesn’t mean you automatically know how to be a great interviewee; it takes practice! We want you to be ready for big shows before we place you there It only takes one show (or one listener) for the strategy to pay off If they aren’t a fit for you, OR you aren’t a fit for them, we should NOT pitch you! Being in front of your target audience (big or small) is more valuable than a big audience who isn’t a fit Don’t let ego make you lose sight of your goals for interviews A lot of the big shows might not be a good fit for YOU How a Tiny Show Beat Joe Rogan: We were just discussing how to go viral on our last episode, and this week we saw a small podcast GO VIRAL!!! Here are some reasons why: Jo (the host of Zealot) went to see My Favorite Murder live If you go to see comedians (or anyone) live, they are more likely to talk to you! (SUPPORT THEIR WORK FIRST!) Find your target audience, and go see them in person They get lots of pitches to go onstage Jo’s pitch was totally unique because she offered to do The Moonwalk Show what is unique about you and how it can bring value to the host! She gave a unique pitch Everyone listening to MFM is a great audience for a comedy cult show Be in front of the people who will care about your topic (the right audience is everything!) Her topic was relevant to listeners of My Favorite Murder Resources Mentioned: Hair Tech EOFire My Favorite Murder Podcast Zealot Podcast Congressional Dish @interviewconnections
Have you ever experienced having new, awesome clients who then become your worst clients in the world? Nothing you provide was what they were expecting. Well, today, I'm going to teach you how you can avoid having to go through this. Set CLEAR Expectations Determine the rules before playing the game. Set clear expectations. What […] The post TSE 452: Setting CLEAR Expectations with ALL Prospects! appeared first on The Sales Evangelist.
Nicole Mason is an attorney with a corporate background. She is the CEO of Omnivantage Business Professionals in the Bay Area near San Francisco, California. Her business focuses on helping smaller businesses focus on growth, and running their businesses more smoothly so they can better enjoy what they do. She is also my business coach for my Landscape Architecture business. I asked her to do this interview because she has helped me understand how to run my business better and help me understand how to deal with parts of the business I have always struggled with. This interview deals with setting expectations with clients and discusses the 3 Pillars of Setting Clear Expectations with some examples from my own business.
Today we wil be talking about setting clear expectations in the classroom to help you establish authority in the classroom. http://www.classroommaster.com