Podcasts about Kofax

I'd write more here, but I've got places to be. Becky, Jeremy, and I are going to engage in some holiday festivities. We have a couple gingerbread houses to make and a tree to trim. And no nog to speak of. Really, that's all you get by way of show notes this time as a result, deal with it. Send your complaints to podcast@searls.co and they will be read on air. Some bullet points below the fold: My 90-minute, outdated guide to setting up a Mac Aaron's puns, ranked Jim Carrey is 62 and can't even retire I bought my 8 year old a switch and didn't realize how much games cost Teen creates memecoin, dumps it, earns $50,000 Startup will brick $800 emotional support robot for kids without refunds Install the Mozi app (manifesto here | app here) Vision Pro getting PSVR2 controllers The 2024 Game Awards news roundup Intergalactic: The Heretic Prophet looks badass, but is it too inclusive for The Gamers? We don't talk about Luigi An invisible desktop app for cheating on technical interviews (HN comments) Sora is out, but it's not good yet Indiana Jones and the Great Circle is out, and it is good yet Emudeck is so great it shouldn't be legal, and some people probably think it isn't Pikmin Stay tuned to my YouTube channel for upcoming LIVE streams Transcript: [00:00:00] Thank you. [00:00:29] Good morning, internet. [00:00:32] I started speaking before I realized, as an asynchronous audio production, it's actually pretty unlikely that it's the morning where you are. [00:00:43] Although, if it is the morning, coincidentally, please feel free to be creeped out, check over your shoulder. [00:00:51] Today was, I woke up with Vim and Vigor this morning, super excited to take on the day, thinking maybe I've got what it takes to record an audio production today. [00:01:07] And then we have an elderly coffee pot. [00:01:11] I don't want to completely put the blame on it because we were using it wrong for several years. [00:01:24] And it's a long story that I will shorten to say, any piece of consumer electronics or appliances in America, the half-life keeps decreasing. [00:01:37] And so when I say elderly coffee pot, I mean that we bought this coffee pot post-COVID. [00:01:42] And it's already feeling like, oh, we should probably get a new coffee pot, huh? [00:01:45] What happens is, from time to time, heat will build up in the grounds dingus. [00:01:55] I'm just realizing now that I'm like, you know, I'm not a coffee engineer. [00:01:58] Some of you are. [00:02:00] But, you know, of course, we all know that the dingus is connected to the water spigot, which is above the craft. [00:02:09] And what happens, as far as I can tell, is once in a while, you get all that hot water and grounds swirling around. [00:02:20] And if it clogs at all, like if it doesn't release just so, the whole little undercarriage, again, this is a technical term, just stay with me. [00:02:30] And we'll pop forward like three millimeters, which is just enough for the water to kind of miss its target on the craft and then spray all who's he what's it's, as well as for the spigot to start just kind of like splurring, you know, this water coffee slurry everywhere. [00:02:49] And so I went after, you know, but then you still get the triumphant ding dong sound that the coffee is ready. [00:02:56] So I walked over to the coffee expecting like, yes, it's the best, best way to start my day or whatever. [00:03:06] Pull out the coffee. [00:03:07] And the pot is too light. [00:03:10] And I had a familiarity of like what that means. [00:03:13] It means like there is water somewhere. [00:03:17] And it's not in this pot. [00:03:19] And so it's just like, you know, this big, big machine we actually have we've put because of our Mr. [00:03:26] Coffee's, you know, elderly onset incontinence. [00:03:33] We have we have put the entire coffee pot on a tray, like a rimmed silicone tray that you would use for like, I guess, a dog feeding bowl, right? [00:03:45] A dog, you know, messily eats food and slaps water around and stuff. [00:03:49] And you don't want it all over your hardwood. [00:03:50] Like you'd put this underneath that and it would catch some of the water. [00:03:53] So we I spent the first 30 minutes of my waking life today getting my hopes up that I was going to have coffee, followed by, you know, painstakingly carrying this entire cradle of of of coffee pot full of hot brown liquid. [00:04:10] That would stay in all of my clothes and, you know, get on the cabinets and stuff with a silicone underbelly thing. [00:04:18] And just kind of like, you know, we've got one of those big we're very fortunate to have one of those big farmers, farmer house, farmhouse. [00:04:25] I never know what to call it. [00:04:27] Steel, basically a double wide sink. [00:04:30] So what's nice about a double wide sink is that if you've got a problem in your kitchen and you're only a few steps away, whether it's the coffee pot part of the kitchen or the fridge or the freezer or the God forbid, the range or the oven, you can just sort of strategically hurl whatever it is you're holding just about into the into the sink. [00:04:51] And then once it hits the sink, it's, you know, the the the potential damage is limited. [00:04:57] So I gently hurled my coffee apparatus. [00:05:02] Is that the plural of apparatus? [00:05:04] One wonders into the into the into the sink and then spent the next 20 minutes, you know, scrubbing them and all to make another pot. [00:05:13] And Becky, of course, walks down the minute that the second pot is about to be finished. [00:05:18] And I'm like, I've already seen some shit and I'm going to go record a podcast now. [00:05:22] And that swallow you just heard was me having a sip of coffee that was not disgusting, but not great. [00:05:31] But I'll take it over where I was an hour ago. [00:05:39] Thank you for for subscribing as a as a true believer in breaking change. [00:05:47] We're coming up on one year now. [00:05:49] It's hard to believe that it's already been a year, not because this has been a lot of work or a big accomplishment, but just because the the the agony of existence seems to accelerate as you get older. [00:06:03] It's one of the few kindnesses in life and so as we whipsaw around the sun yet again, we're about to do that. [00:06:11] This is the 26th edition version 26 of the podcast. [00:06:17] I've got two names here to release titles and I haven't picked one yet. [00:06:22] So as a special. [00:06:24] Nearing the end of the year treat. [00:06:29] I'm going to pitch them both to you now, right? [00:06:31] So so we're in this together. [00:06:33] I like to think this is a highly collaborative one person show. [00:06:37] Version 26 rich nanotexture. [00:06:42] And that's a nod to the MacBook Pro has a nanotexture anti-glare screen coding option. [00:06:52] It's a reference to the rich Corinthian leather that was actually it's a Chrysler reference. [00:06:58] It's a made up thing. [00:06:59] There is no such thing as Corinthian leather, but like that's what they called their their seating. [00:07:03] And Steve Jobs referenced that as being the inspiration for I think it was the iPad calendar app. [00:07:13] With the rich Corinthian leather up at the top during the era of skeuomorphic designs back in 2010, 2009, maybe I can't remember exactly when they I think it's 2010 when he had his famous actually leather chair demonstration of the iPad. [00:07:28] Maybe the reason that that stood out to me was the car reference because it is it is an upsell. [00:07:34] The nanotexture $150 if you want to have a don't call it matte finish. [00:07:41] The other one, so that's option one, rich nanotexture. [00:07:46] And I didn't love it because I couldn't get texture. [00:07:49] I couldn't get the same Corinthian, right? [00:07:53] Like you want that bite, the multisyllabic bite that adds the extra, you know, the gravitas of a luxury good. [00:08:04] Yeah, texture just didn't have it for me. [00:08:06] But then if you change that word, it doesn't make sense. [00:08:08] So I mean, the other option two that came to mind version 26 don't don't by the way, don't think I'm going to edit this in post and fix it. [00:08:19] I will not. [00:08:20] I will ultimately land on one of these and that will be the title that you saw on your podcast player. [00:08:25] Or maybe some third thing will come to mind and then this conversation will be moot. [00:08:29] I do not think of this collaborative exercise. [00:08:32] Just imagine it's a it's a it's a quantum collaboration. [00:08:37] So by observing it, that's you actually took part. [00:08:41] You opened your podcast player and then the yeah, the entangled, you know, bits just they coalesced around one of these two names or some third name. [00:08:58] It's all just statistics version 26 Luigi's Mansion, which is a nod to two things at once. [00:09:05] I'm going to talk a little bit about GameCube, but also I'll probably not escape mentioning Luigi Manjoni Manjoni man. [00:09:15] You know, I haven't been watching the news. [00:09:17] I don't know how to pronounce his name, but it looks enough like mansion that I was like, oh, man. [00:09:21] I bet you there's a Nintendo PR guy whose day just got fucking ruined by the fella who is a overnight folk hero. [00:09:30] More attractive than most assassins, I would say. [00:09:35] Great hair. [00:09:36] Good skin. [00:09:37] Apparently, skincare Reddit is all about this fella who murdered in cold blood the CEO of UnitedHealthcare. [00:09:45] If you haven't caught the news, if you're even less online than I am. [00:09:51] And yeah, so I'm trying to decide. [00:09:53] I think Luigi's Mansion is probably going to win. [00:09:56] It's more timely. [00:09:57] It's the first time the name Luigi has come up in the last year. [00:10:00] And I may have mentioned nanotexture before when discussing Apple's very compromised studio display. [00:10:11] So I'm leaning Luigi's Mansion, but, you know, don't tempt me. [00:10:15] I might switch. [00:10:18] I'm going to just keep drinking coffee because I got to power through this. [00:10:21] Let's talk about some life stuff. [00:10:24] I so when we last talked that way back in the heady days of version 25, I had just gotten off a plane from Japan. [00:10:34] I was still a little bit jet lagged. [00:10:36] I recorded later in the evening. [00:10:38] I was tired. [00:10:39] You know, I was still overcoming. [00:10:41] I listened to the episode, realized I was overcoming a cold. [00:10:44] You know, then Becky shortly thereafter, after recording, she developed a pretty bad cough. [00:10:51] And so we've both been sleeping relatively poorly. [00:10:53] And I can't complain about this cough because her having a cough for four nights is nothing like me snoring on and off for over a year. [00:11:02] And I think the fact that her cough is consistent is actually a kindness compared to the sporadic nature of my snoring, where it's like I might go a week without it. [00:11:11] And then all of a sudden there's like, bam. [00:11:14] So she doesn't, you know, it's like sneaks up on her and that's not fair. [00:11:17] So so she's got a cough and I haven't been sleeping particularly well. [00:11:20] Maybe that's it. [00:11:22] I also, you know, I wanted to dry out because I was living on shoe highs, you know, canned cocktails in Japan for way too long. [00:11:30] Just drinking, you know, five whole dollars of alcohol every day, which is an irresponsible amount of alcohol. [00:11:36] It turns out. [00:11:40] Yeah, that's one nice thing about living in Orlando and theme park Orlando is that the average price of a cocktail here is seriously $20. [00:11:49] I think it is. [00:11:51] I am delighted and surprised when I find a cocktail under $20. [00:11:55] That's any good. [00:11:55] In fact, the four seasons right around the corner, their lobby bar has a some of the best bartenders in the state of Florida. [00:12:05] Like they went all kinds of awards. [00:12:06] And so when you say a lobby bar, you think it sucks. [00:12:09] But it's actually it's like it's a it's a restaurant with a room if you're ever around and they still do a happy hour with like $4. [00:12:18] It was $4 beers. [00:12:19] I think they finally increased to $5 beers draft beer. [00:12:23] And it's all craft. [00:12:25] You know, it's all fancy people stuff. [00:12:27] And they do it's I think it's $10 margaritas, French 75s, and they got some other happy hour cocktail. [00:12:37] It was highballs for a while. [00:12:39] Whiskey highballs was like probably centauri toki or something. [00:12:43] I gotta say like that $10 margarita. [00:12:47] They'll throw some jalapeno in there if you want some tahini rim, you know, they do it up. [00:12:52] They do it well. [00:12:54] But that might be the cheapest cocktail I've had in all of Orlando is at the Four Seasons. [00:13:01] Famous for that TikTok meme of the Four Seasons baby, if you're a TikTok person. [00:13:06] Anyway, all that all all this drinking talk back to the point. [00:13:11] I've been not drinking for a week. [00:13:12] And I, you know, I'm back to tracking my nutrients every day. [00:13:17] The things that I consume and adding up all of the protein and carbohydrate and realizing [00:13:21] if you don't drink, it's actually really easy to blow past one's protein goals. [00:13:25] And so I had one day where I had like 240 grams of protein, which is [00:13:28] enough protein that you'll feel it the next morning if you're not used to it. [00:13:34] And I still was losing weight. [00:13:38] I lost like five or six pounds in the last week. [00:13:43] And to the point where it was like, you know, I was feeling a little lightheaded, [00:13:47] a little bit woozy because I wasn't drinking enough is the takeaway. [00:13:52] So so thank God we got to go to a Christmas party last night. [00:13:57] It was it was great Gatsby themed. [00:13:58] And I dressed up like a man who wanted to do the bare minimum to not get made fun of at the party. [00:14:05] So I had some some suspenders on instead of a belt, which was the first time I ever put on suspenders. [00:14:13] They were not period appropriate suspenders simply because they had the, you know, the [00:14:18] little class B dues instead of how they had some other system for I don't I don't fucking know. [00:14:25] Like I, I had chat GPT basically helped me through this. [00:14:28] And it's like, hey, you want these kinds of suspenders? [00:14:30] I'm like, that sounds like an ordeal. [00:14:31] How about I just get some universal one size fits all fit and clip them in? [00:14:36] I also had a clip on bow tie. [00:14:37] So that worked. [00:14:39] When you think clip on bow tie, I guess I'd never used one before, but like it, I always [00:14:45] assumed it would just be like, you know, like a barrette clip that would go in front of the [00:14:49] front button and look silly for that reason. [00:14:51] And maybe that's how they used to be. [00:14:53] But it seems these days, if you want to spend $3 on a fancy clip on bow tie with a nice texturing, [00:14:58] I'll say, uh, it's just pre it's a pre tied bow with a still wraps around your neck. [00:15:04] It's just, it has a class mechanism, which seems smart to me, right? [00:15:08] I don't know what. [00:15:09] Look, if you're really into men's fashion, uh, there's this weird intersection or this tension [00:15:19] between I'm a manly man who, who ties my own shoes and, you know, kills my own dinner and [00:15:25] stuff. [00:15:25] And I, I, for fuck's sake, tie my own bow tie from scratch every day. [00:15:29] Right? [00:15:29] Like there's a toxically masculine approach to bow ties, but at the same time, it is such [00:15:35] a foofy accoutrement. [00:15:37] It's like an ascot, um, that the idea of like a manly man, like a man trying to demonstrate [00:15:43] his manliness by the fact that he doesn't use a clip on bow tie, uh, came to mind yesterday [00:15:50] when I was, uh, struggling even with the clasping kind. [00:15:54] I was like, man, I wish I could just get this to anyway. [00:15:58] Um, I had a vest at a gray vest. [00:16:03] This is all brand new territory for me. [00:16:05] Uh, yeah, I, I've, I've leaned pretty hard into the t-shirt and shorts and or jeans life [00:16:10] for so long. [00:16:12] Uh, the, the fella in front of us when we, when we were checking in, cause they took little [00:16:16] photos of you, uh, all of the women had the same exact flapper dress from Amazon, you know, [00:16:22] with the, the, the, the hairband thing with the, you know, fake, the polyester peacock tail. [00:16:28] Becky's looked the best. [00:16:29] I'm not gonna, I'm not even lying. [00:16:32] Uh, uh, her dress actually fit. [00:16:35] He had some, uh, very ill fitting flapper costumes that these women couldn't even move in. [00:16:40] Um, it was interesting. [00:16:42] Uh, but the, the fella in front of us at check-in was wearing a, a, a full blown, you know, tuxedo [00:16:48] get up that he brought from home. [00:16:50] And he was talking about, Oh yeah, well he's got two of them and his wife, you know, ribbed [00:16:54] him a little bit that he could only fit in one. [00:16:55] I was like, man, owning a tuxedo, that's nuts. [00:16:58] Like, and then it like turns out he's like got all these suits and these fancy clothes and [00:17:02] he's an older gentleman. [00:17:05] Uh, but my entire career only the first few years did I have to think about what I was [00:17:10] wearing and, and it never really got beyond pleated, you know, khakis and a starched shirt. [00:17:18] And, and I had, I had to wear a suit maybe on two sales calls. [00:17:22] Um, and they were always the sales calls that were just, uh, there were certain sales demos [00:17:30] when I was a, a, a baby consultant, these really complex bids. [00:17:39] I remember we were at cook County once, uh, uh, the, the county that wraps Chicago and it [00:17:44] has a lot of functions and facilities that operate at the county level. [00:17:48] So, but of course we're in Chicago in some, you know, uh, dystopian office building. [00:17:54] That's very Gothic, I should say. [00:17:57] And the, the solution that we were selling was a response to a bid around some kind of [00:18:05] document, electronic document ingestion and, and, and routing solution. [00:18:09] And so what, what that meant was it was like a 12 person team. [00:18:14] It was a big project working on this pitch. [00:18:18] And most of the work and most of the money came from the software side at the end of the [00:18:23] process. [00:18:23] It's like, you're going to get IBM file net and you're going to get all these different, [00:18:26] uh, enterprise tools. [00:18:28] And we're going to integrate, uh, with all your systems and, and build these custom integrations [00:18:32] that you've asked for here and here and here. [00:18:33] But the, the, the hard part is the human logistics of how do you get all of their paper documents [00:18:41] into the system. [00:18:42] Uh, and that was my job was I had to get paper and then scan it, uh, with a production, big [00:18:50] Kodak funkin fucking scanner. [00:18:52] Uh, and then use, what was it? [00:18:54] Kofax capture or something like a, like an OCR tool of the era. [00:18:59] And the thing about it is that scanning is not, was not ever a science and neither is [00:19:07] OCR, the OCR stuff and OCR stands for optical character recognition. [00:19:10] So you'd have a form and you'd write on the form, like, you know, uh, uh, uh, uh, some, [00:19:15] some demo address and name and all this. [00:19:19] I spent. [00:19:22] So like the people doing the software, like they, they could just like click a button and [00:19:26] like, they could even just use fakery, right? [00:19:29] Like, Oh, the API is not really there, but I'll always return this particular, like, let's [00:19:33] call it an XML soap message. [00:19:34] And so the, the software guys clocked in, clocked out, got back to their billable work. [00:19:39] I, because the stakes were so high in this particular, uh, and I'm here right now explaining [00:19:46] all of this nonsense because I had to wear a suit and that was also really bad, but I [00:19:51] was in Chicago late at night with a group of like, at that point it was like 9 PM and it [00:19:54] was just me and two partners. [00:19:56] Cause the partners had a sickness called avoid family, stay at work. [00:20:02] And, uh, I, I was just running over and over and over again where I'd like, you know, [00:20:09] I'd take the paper, I'd put it through the scanner and it would get 90% of the OCR stuff [00:20:13] done, or I'd get it perfect. [00:20:15] And it would scan everything just right, which would result in the downstream, you know, after [00:20:21] the capture, like all of my integrations, like would route it to the right thing. [00:20:24] So that like, it was basically a game of mousetrap or dominoes where like my task was both [00:20:29] the most important to being able to demonstrate, but also the most error prone, but also the [00:20:37] least, uh, financially like, um, valuable to, to our services company. [00:20:42] And so I had no support, uh, on top of that, they, the, our fucking it people pushed out some [00:20:49] kind of, um, you know, involuntary security update security and bunny quotes that, that [00:20:57] slowed my system down dramatically in the course of just like a day. [00:21:01] And I had, I had no way to test for this. [00:21:04] So I remember I was up at like 11 PM at that point, trying to make this work consistently [00:21:10] and realizing that the only way to get it to run it all required me to, um, install a virtual [00:21:16] machine, put windows in the virtual machine, install all this software inside that virtual [00:21:22] machine, and then run it there because only in the black box of an encrypted virtual machine [00:21:27] image or, uh, you know, a virtual machine, like disc image, could I evade all of the accountant [00:21:33] bullshit that was trying to track and encrypt and, and, and muck with files and flight and [00:21:38] so forth. [00:21:39] And so it was only around like probably one 30 or two that I got to bed and our, our demo [00:21:46] was like at seven in the morning and I had to wear a suit. [00:21:47] So if you ever wonder, Hey, why is Justin always just in a, a t-shirt and shorts? [00:21:54] Uh, I would say childhood trauma, fuck suits. [00:21:59] The only, the only time I associate like nice clothes, you know, having a lot of [00:22:03] having to dress up is church shit. [00:22:05] I didn't want to go to. [00:22:06] And usually it's like the worst church shit. [00:22:09] Like there's some cool church shit out there, you know, youth group where everyone's a horny, [00:22:14] right. [00:22:15] And singing pop songs to try to get people in. [00:22:17] That's as church shit goes, that's above average. [00:22:21] But when you're talking about like, Hey, you know, this aunt you've never heard of died and [00:22:27] we got to go all the way to goddamn Dearborn to sit in a Catholic mass, that's going to [00:22:32] be in Latin. [00:22:33] And they're going to, you know, one of those, you know, you should feel bad for him because [00:22:39] he's abused. [00:22:39] But one of the altar boys, he's going to be waving that little like incense thingy, [00:22:43] the jigger back and forth and back and forth like a metronome. [00:22:46] And, uh, you're going to get all this soot in your face, all of that, you know, frankincense [00:22:51] and myrrh and whatever the fuck they burn. [00:22:52] And, uh, yeah, then they're going to play some songs, but they're not going to be songs you [00:22:57] want to hear. [00:22:57] And you're going to be uncomfortable because I bought you this suit at JC Penny when you [00:23:01] were like nine and you're 12, you're 12 now, and you've gained a lot of weight, but [00:23:06] here we are. [00:23:07] And then you got to go and, you know, like, don't worry because after the service, there's [00:23:12] a big meal, but it's mostly just going to be, you know, styrofoam plates and plastic forks [00:23:16] and, uh, cold rubbery chicken. [00:23:19] And then a whole lot of family members who want to pinch your cheeks, uh, had an aunt that [00:23:24] always wanted to, um, put on a bunch of red lipstick and kiss me and leave kiss marks. [00:23:30] And she thought that was adorable and everyone else thought it was funny. [00:23:33] And for whatever reason, I wasn't a fan, uh, that's the kind of, uh, yeah, so anyway, moving [00:23:45] right along the, uh, the, the other than having to dress up, the, the Christmas party was really [00:23:50] nice because it had an all you can drink martini bar. [00:23:52] So that, that helped that took the edge off a little bit since I hadn't been drinking for [00:23:57] the previous week. [00:23:57] Uh, and it was, you know, uh, they, they had a great bartender, the, the, I assume that [00:24:07] that people drank gin martinis back in the day of Gatsby, but it seemed to be a vodka forward [00:24:12] martini bar, which I appreciated. [00:24:15] Uh, as I get older and my taste buds start dying, uh, I found myself going from dry martinis [00:24:23] to martinis with an olive to martinis with two olives to me asking for like a little bit of [00:24:30] olive juice and then drinking the martini and realizing that wasn't quite enough olive juice. [00:24:34] So that's just disgusting, but, um, it's where, uh, it's one of the signs of age, I guess. [00:24:43] Uh, so the martini bar was good. [00:24:46] Uh, they also had an aged old fashion that they'd made, you know, homemade, um, with like nutmeg [00:24:51] and cinnamon in there. [00:24:52] That was impressive. [00:24:53] Uh, so yeah, had a, had a big old Christmas party last night, had a couple of drinks, uh, [00:25:00] and, and, uh, because of the contrast, whenever I go, you know, go a week without any alcohol [00:25:06] and then I have some alcohol and then I wake up the next morning and I'm like, oh yes, I [00:25:11] know what people mean now that alcohol is poison. [00:25:13] And it's a mildly poisonous thing because I feel mildly poisoned. [00:25:19] Um, and, and I just usually feel that most days until I forget about it. [00:25:23] So it's a data point, uh, to think about, uh, uh, I, I, I had a good, good run for, [00:25:30] for a while there, just cause like when you live in a fucking theme park and there's nowadays [00:25:34] alcohol everywhere that I go and every outing, I had a good run for a few months. [00:25:40] Um, not last year, the year before where I just didn't drink at home as a rule to myself. [00:25:46] I was like, you know, I'm not going to pour any liquor for myself at home unless I'm entertaining [00:25:49] guests. [00:25:50] And, uh, even then go easy on it because I I'm, I'm, I'm going to just the background radiation [00:25:56] of existence in when you live in a bunch of resorts. [00:25:59] Uh, I'll, I'll get, I'll get, I'll get plenty of alcohol subcutaneously. [00:26:05] Um, a contact tie. [00:26:07] So maybe I'll, maybe I'll try that again. [00:26:10] I don't know. [00:26:11] It's the stuff you think about in mid December when you're just inundated with specialty food [00:26:17] and drink options, uh, do other life stuff that isn't alcohol or religion or clothing [00:26:27] related. [00:26:28] Oh, uh, uh, I've been on a quest to not necessarily save a bunch of money, not necessarily. [00:26:35] Uh, I was going to say, uh, tighten my belt, but, uh, I don't know what the suspender equivalent [00:26:43] is because I did not wear a belt last night. [00:26:45] I just wore suspenders. [00:26:46] Uh, I've been interested in, in not budgeting either. [00:26:52] Just, I think awareness. [00:26:54] Like I want, I know that a lot of money flies through my pockets every month in the form of, [00:27:01] um, SAS software subscriptions and streaming services. [00:27:05] I mentioned this last, uh, last go round that I was recommending, Hey, let's say, go take a [00:27:11] look at like our unused streaming subscriptions of those. [00:27:14] Uh, yesterday I did cancel max. [00:27:16] Cause I realized that, uh, if I'm not watching a lot of news, I'm not going to watch John Oliver [00:27:20] and, and they frankly, a lot of HBO's prestige shows haven't been besides they cut a Sesame [00:27:28] street and it just so happened that I canceled that day. [00:27:31] So maybe there's a, some data engineer at HBO who's like, Oh man, people are canceling because [00:27:37] we got rid of Sesame street. [00:27:38] Uh, that would be good. [00:27:40] That would be good for America to get that feedback. [00:27:43] Uh, yeah. [00:27:44] I just want awareness of like, where's the money going and in what proportion and does that sound [00:27:50] right to me? [00:27:50] Uh, and I've, there are software tools for this. [00:27:53] Uh, they are all compromised in some way. [00:27:57] For example, we just, uh, we'd used lunch money in the past, which is a cool app. [00:28:02] And it has the kind of, you know, basic integrations you would expect. [00:28:06] I don't know if it uses plaid or whatever behind the covers, but like you, you connect your, your, [00:28:11] your checking accounts, your credit card accounts. [00:28:14] It lists all your transactions is very, um, customizable in terms of rules that you can [00:28:21] set. [00:28:21] It has an API. [00:28:22] Jen is a solo co-founder and she seems really, really competent and lovely and responsive, [00:28:27] which are all great things. [00:28:29] But the UI is a little clunky for me. [00:28:32] I don't like how it handled URLs. [00:28:33] It was like, once you got all the transactions in there and, and set up, it didn't feel informative [00:28:41] because there wasn't like a good reporting or graphs that just kind of at a glance would [00:28:45] tell you, this is where your money's going. [00:28:46] At least for me. [00:28:47] Uh, additionally, like it, it can't do the Apple card. [00:28:51] That's the, that's become the crux for a lot of these services is that, um, Apple card [00:28:55] only added support for reading. [00:28:59] Uh, well now you can read, uh, uh, so I, Apple added away on iOS and specifically iPhone [00:29:07] OS to read, uh, transactions from Apple card, Apple savings and Apple cash. [00:29:14] And this was like nine months ago, if that, but copilot, uh, money is one of two apps maybe [00:29:22] that supports this. [00:29:23] And so if you, if you have, we have, we each have an Apple card and we use it for kind of [00:29:29] our silly stuff whenever we're, you know, using a tap to pay. [00:29:33] So, so if, if you want to track transactions and you don't want to manually export CSVs [00:29:40] from your wife's phone every 30 days, which is the process that I'd fallen into with, with [00:29:44] lunch money, then you, you basically have copilot money. [00:29:50] And then there's another one, maybe Monarch, uh, the copilot money. [00:29:53] People are always talking about this other app called Monarch. [00:29:55] I haven't checked it out. [00:29:55] I don't know if that's why they like it or if it's just the other one that's being developed [00:29:59] right now in this post mint apocalypse, as we all grapple with the fact that mint was [00:30:04] always bad, uh, but people got into it and I don't copilot money is like nice, but like [00:30:11] it, like, for example, like if I'm, uh, if I buy a, uh, if I put $10, the equivalent of [00:30:19] $10, so 1000 yen on my Starbucks card in Japan, which is totally separate because of course it [00:30:25] is there's two Starbucks cards. [00:30:27] There's the one in Japan and then the one in the rest of the world. [00:30:30] So you open the Japanese only app, you put a thousand yen on it. [00:30:33] Uh, you pay for that with Apple pay. [00:30:36] So which goes to my Apple card and copilot money will read that transaction. [00:30:40] But if you read like the text in the merchant description, it's literally like [00:30:44] staba day and it's like all no spaces. [00:30:47] It's just like 40 characters in a row to, and if you really squint, you can kind of see [00:30:52] Starbucks, Japan, um, you know, app store payment, which is, you know, like I want to [00:31:00] change that to Starbucks, Japan, and then set up a rule to just like always change that. [00:31:05] So I don't have to like memorize these random ass merchant names. [00:31:08] Uh, apparently like after, after two hours of setting up copilot money yesterday, I realized [00:31:13] that there's like both no way to set up that kind of rule. [00:31:16] The only rule that it supports is categorization of, of spending fine, but then if you set [00:31:22] up a rule and you don't like it, there's no way to edit the rules cause there's no UI for [00:31:25] rule editing. [00:31:26] And so then, you know, where do you go, but read it and you're like, okay, well there's [00:31:30] a subreddit. [00:31:30] And then like, what's half the post in the subreddit? [00:31:32] It's about, Oh, of course it's a bunch of dads who are like, I can't see my rules and I have [00:31:36] to contact support. [00:31:37] And it's been nine months. [00:31:38] And I was like, Oh God. [00:31:39] So that's, uh, if anyone's got any great budgeting software that supports Apple card, you let me [00:31:46] know. [00:31:47] Uh, and also isn't a part-time job. [00:31:50] I'm not gonna, I'm not gonna spend all day on this. [00:31:52] I'm not, I'm not gonna, I'm gonna check in on this, uh, the four times a year that I, that [00:31:58] I wake up in a cold sweat wondering, Oh my God, how many subscriptions do I have? [00:32:02] Which is, uh, I, I really missed my calling by not being a dad, I guess. [00:32:07] But it did land me on looking at rocket money. [00:32:11] Uh, so, so, so there was an app called true bill that marketed heavily with like a lot of [00:32:19] other DTC apps where the pitch was, we will negotiate your bills for you. [00:32:26] And by bills, I think that one of the reasons why this, this, this business probably struggled [00:32:31] is that there's really only two that they could reasonably negotiate on your behalf. [00:32:37] You know, you, you imagine they've got a call center or they've got people who've, who [00:32:40] are trained, who have scripts that they follow, who, who will doggedly keep calling back until [00:32:44] they get what, you know, the discount, the, just the steps that you would have to go through [00:32:48] if you wanted to call Comcast or Verizon, they, they, they, they can basically could basically [00:32:57] only really negotiate your ISP and your cell phone carrier. [00:33:01] Cause those are the two sort of, you know, that are, that are transactional enough that [00:33:08] are regionalized or nationalized enough that they, that they could train on. [00:33:11] And then of course, like they, they're the ones that like get you in with a teaser rate and [00:33:15] then gradually turn up the heat over the course of a couple of years. [00:33:19] Well, Quicken Loans bought, they rebranded as rocket and then rocket fill in the blank [00:33:26] with other products. [00:33:26] And they bought true bill around the same time. [00:33:29] And I, my understanding from a distance is that true bill, uh, uh, that became rocket money [00:33:36] in order to be an entree into other rocket star services. [00:33:41] So like you, you now, when you install rocket money, it's still got the negotiation thing. [00:33:46] Cause that's what they market it on, but you have to slog through so much like, no, I'm actually [00:33:52] all set with credit and, and, and, and debt repayment services. [00:33:57] And I'm, I'm already all set with financial advisors and retirement goals. [00:34:00] I just get me to the, to the thing where I can pay you 35% of whatever you save me on [00:34:06] my ISP bill. [00:34:07] And so of course, you know, like I, I, I signed up for the first time, went through the app [00:34:12] onboarding. [00:34:13] I was not impressed with the bugginess of the app, but I was able to soldier on through [00:34:19] it. [00:34:19] And where I landed was I was, uh, following its little setup wizard for first. [00:34:27] Spectrum, which is my internet provider. [00:34:28] And I was, I'd initially paid a hundred dollars when I moved here in 2021, uh, a month for, [00:34:36] for one gig down, call it 30 megabits per second up. [00:34:40] And I can't get a, another ISP here. [00:34:43] They had an exclusive agreement. [00:34:44] They're building neighborhoods bullshit. [00:34:47] Uh, and I, I, so I can't get higher upstream and that really gets in my crawl. [00:34:53] Nevertheless, they have increased prices about $15 a year. [00:34:59] Each time I'm here to the point now where I think my monthly, you know, debit is like $150, [00:35:05] $145 and you fill it out and you give them your pin number. [00:35:11] You got this customer pin that like, you know, is secures your account. [00:35:14] I'm like, eh, all right, well, that's four digits, you know? [00:35:17] And besides I'm already on like this one dead simple plan. [00:35:20] It's just their normal plan. [00:35:22] And it's, you know, like I'm paying top dollar for it. [00:35:26] So what's the worst that they could do if they, if somebody else were to call and change [00:35:30] my plan up, you know, like it, it wouldn't cause that much lasting damage. [00:35:34] Cause it's not like I'm on some teaser rate. [00:35:36] It's not like I've got a great deal as it is. [00:35:38] So I let them do it. [00:35:39] And three days later, I had low expectations, right? [00:35:42] Cause you go on Reddit, speaking of Reddit, you go on and you, you search other people's [00:35:46] experiences and people will say, oh yeah, well like the, you know, I, some of them are [00:35:52] pretty hyperbolic. [00:35:53] It's like, you know, like they, they changed my plan to this and now I'm stuck with this, [00:35:57] you know, TV subscription for the next four years. [00:35:59] And then they charged me a thousand dollars in imagined savings that never materialized. [00:36:03] I'm like, shit. [00:36:04] All right. [00:36:04] Well, that's, that's not good. [00:36:06] But I, I gave them a shot. [00:36:08] They came back three days later and they said, congratulations. [00:36:12] We saved you $859. [00:36:14] I was like, what the, excuse me over the next 12 months. [00:36:18] And it turned out that they got me from $142, $145 down to 70 flat. [00:36:25] You multiply that by 12 and then indeed comes out to eight something. [00:36:28] And I was like, damn. [00:36:29] All right. [00:36:30] And so I've been, I've been looking for the other shoe to drop like ever since, like something [00:36:36] is fishy here. [00:36:37] Like I, they didn't sign me up for other services. [00:36:39] I did receive, I'm looking over at it now. [00:36:43] I did receive a relatively large box that has a, you know, one of those wifi modem router [00:36:50] combo units in it. [00:36:51] That was partly like apparently part of the deal. [00:36:54] I don't know if they canceled my service and then in one fell swoop also signed me up for [00:36:58] service. [00:36:58] But now I've got this gigantic fucking wifi thing that wouldn't even fit in my patch box [00:37:02] if I wanted it, which I don't. [00:37:04] So I'm, I'm, I'm currently in this ether of like, well, if my modem that I rent is still [00:37:11] going to work, I rent for $0. [00:37:14] It's one nice thing about spectrum. [00:37:15] If my modem that I rent is still going to work, uh, maybe I can just keep this wifi thing in [00:37:20] the box and not call anyone. [00:37:22] And maybe everything will keep working and I'll pay the $70 a month, or maybe I should send [00:37:27] the other one back, but then that might trigger some other thing. [00:37:30] Right. [00:37:30] I, so look like, do I recommend the service? [00:37:36] I don't really, I don't, we'll see. [00:37:38] Right. [00:37:39] Like call me in a year. [00:37:40] I should set a reminder. [00:37:41] Oh, I'm sure if something bad happens, I'll, I'll be right on the airwaves screaming about [00:37:47] it. [00:37:47] Like I, like I do, but even after this experience, saving me a lot of money, like what I trust [00:37:53] them with my T-Mobile account, right. [00:37:54] Where I have been grandfathered in on what was called the one choice plus plan in 2014 [00:38:01] or whatever. [00:38:02] And it's genuine, honest to God, unlimited data without any real throttling. [00:38:08] As far as I can tell, until you get to some absurdly high number where you can watch your [00:38:12] videos in HD on your, you know, like, like it's, it's, it's a good one. [00:38:16] It's better than their magenta crap. [00:38:18] Um, and a lower price than their magenta max thing. [00:38:21] Well, we got three lines. [00:38:22] You got, you know, the watches and I would love to pay less for that, but I just don't [00:38:27] try like you, you, you fill out the rocket money form, uh, with the, uh, the, the, it wants [00:38:34] your T-Mobile, like login information. [00:38:36] And that's, that was a bridge too far for me. [00:38:40] I got there and I was like, you know, I could just imagine this going poorly. [00:38:44] You know, these plans are so complicated and feels like even when I call T-Mobile and I [00:38:48] ask, Hey, how's the weather? [00:38:49] Like they click a button and it fucks up my shit for two weeks. [00:38:52] So I'm, I'm, I'm good. [00:38:55] I can probably afford a cell phone bill. [00:38:57] Uh, I just, I just would prefer not to have to pay it. [00:39:01] Only one other life item in the last week, I was given a special opportunity. [00:39:11] Um, I've talked about massages a couple of times on this program and the, uh, I mentioned, [00:39:15] uh, the one I went, uh, the one I had most recently in a previous episode, I, I, I was, I was wrapping [00:39:29] up my massage with a human like you do. [00:39:31] And the human said, have you, have you tried our robot massage? [00:39:36] And, uh, I didn't know how to take that. [00:39:38] And I said, I, I've heard of it. [00:39:41] I know Becky tried it. [00:39:43] If you check Becky's, um, Becky Graham, you'll see, uh, there's a video of her, uh, getting [00:39:48] felt up by a robot. [00:39:50] Uh, I forget the name of the company, but it's, it's, uh, it's like a robot that tries to simulate [00:39:59] the experience of a human massaging you. [00:40:02] So it's, uh, you're on a bed, you're face down. [00:40:06] It's, uh, got arms that kind of go back and forth, uh, on a track and they, they push and [00:40:13] whatnot. [00:40:13] And it kind of reminds me of the white birthing robot from star Wars episode three at the end [00:40:21] when, when Luke and Leah are being born, it does everything short of make the cooing [00:40:26] sounds to get the babies to calm down. [00:40:28] You know, like I, you do have a tablet and you can, you can pick out these pre-baked Spotify [00:40:34] playlists while it's pushing on you. [00:40:36] Anyway, all that to say, I signed up, um, mostly cause it was free. [00:40:41] So I had a 30 minute trial and, uh, the fact is trying to imitate humans was really interesting [00:40:49] to me because I had just spent a month in Japan, uh, getting, uh, what'd you call it? [00:40:54] Uh, massage chairs, our hotel chain that we stay at has always has massage chairs and even [00:41:01] bad massage chairs in Japan are pretty intense. [00:41:03] Uh, uh, but, but good ones are just like, you know, you go in there and it's just like, [00:41:09] I'm sure there's been, you've probably seen a horror movie image, right? [00:41:13] Where it's like, you sit in a chair and then like 25 hands grab all the parts of your body [00:41:18] simultaneously and that is meant to be horrific. [00:41:20] But if those hands, if there was some nice music playing and it was illuminated and those [00:41:25] hands were massaging you simultaneously all over your body, maybe it would be pretty, pretty [00:41:29] great. [00:41:29] And so that's what a Japanese massage chair is like. [00:41:33] Cause they, they don't have this arbitrary conceit that a massage must happen in a format [00:41:39] that resembles how it would happen if a single human on a bed surface was rubbing your tiddly [00:41:45] bits, which is what this robot is. [00:41:49] Right. [00:41:49] And so it's trying to think of another analog, right? [00:41:55] Like where we, we kind of retain the artifice of the way that it used to be before we automated [00:42:00] it. [00:42:00] And, and in some, sometimes we do that to keep people being comfortable like that rich [00:42:05] Corinthian leather. [00:42:06] It's like, we wanted to look like a traditional calendar. [00:42:08] So people know what they're looking at instead of just a bunch of boxes. [00:42:11] It's like, Oh yeah, this looks like a placemat style calendar that I would have had on my desk. [00:42:15] And then eventually that ages out. [00:42:16] And the younger people are like, I've never seen a calendar on a desk, even though my dad [00:42:20] grew up with one, you know? [00:42:24] So maybe that's it, right? [00:42:25] Like, like sometimes that's why we would have a robo massage that like, you know, pressures [00:42:31] and needs you, you know, kind of with just the two arms up and down in particular points, [00:42:35] sometimes at the same time, sometimes just one arm, you know, it's, it's, it's less efficient [00:42:41] is my immediate frustration. [00:42:43] Cause it's like, you could have 45 fucking arms going to town all over my body and I'd [00:42:49] get way more work done in 30 minutes. [00:42:52] Right. [00:42:52] Cause I'm just trying to min max my existence, but instead by, by, by, by imitating a human [00:42:59] massage, like nothing is really gained because I can't see it. [00:43:03] I'm facedown. [00:43:04] I'm looking at a silly tablet and watching imagery, imagery of forests and, and, and ocean waves [00:43:10] and whatnot, and I'm kind of getting a, you can look at a weird overhead view of what [00:43:14] your body is looking at, looking like right then, you know, like it scans your body and [00:43:19] then has like a little illustration of like, here's where I'm pushing you. [00:43:21] Here I go. [00:43:22] It's, it seems more to me like they designed this, you look at this unit and it's just like, [00:43:31] this has got to cost at least 15 grand. [00:43:34] This is an expensive, complicated piece of equipment. [00:43:38] It feels like a lack of imagination, uh, to, to somebody had the idea, let's take human [00:43:47] masseuses out of the equation and just make a robo masseuse thing that we could put in spas [00:43:53] when, uh, you'd actually have a better experience. [00:43:56] It would be cheaper. [00:43:57] And there's like more prior art at Panasonic or these other companies in Japan. [00:44:01] If you just made a, you know, massage chair, but that would be boring, I guess. [00:44:08] Uh, and massage chairs, like you, you hear the word massage chair right now as you're listening. [00:44:13] And if you haven't had like a real one, you know, at a Japanese Denki-yasan on the third [00:44:17] floor, where all the salary men on their way home tell their wives, oh, I got a, I got a big meeting [00:44:24] with the boss and then they go to, they go to Yamada Denki or they go to Yodabashi camera. [00:44:28] And then they just, you know, they take their briefcase and they set it down next to one of the [00:44:33] trial units of the massage chair. [00:44:34] And then they, they, they, they, they go into this little like sensory deprivation pod and [00:44:39] they get all their bits smushed simultaneously and they got a remote control and they can [00:44:45] say, just do it hard. [00:44:46] And then they can forget their worries for, for 15 minutes until, uh, one of the staff has [00:44:52] to remind them that, uh, they don't live there and that they have to go home now. [00:44:56] If you haven't had that experience, uh, you probably, when you hear a massage chair, think [00:45:02] of like those $2, you know, leather chairs that are, you know, just like our just normal [00:45:08] fucking chairs that may be vibrate, like the vibrating bed equivalent that you see at an [00:45:12] airport. [00:45:12] Um, this is not what I'm talking about. [00:45:15] So get your head out of there and, and go Google, you know, for high end Japanese massage [00:45:22] chair, and you might get some idea. [00:45:24] Uh, also I, uh, in the course of a 30 minute massage, I encountered so many fucking Android [00:45:32] tablet bugs. [00:45:33] I, I didn't, I gave them a lot of feedback cause they, this is sort of a trial that they're [00:45:37] doing. [00:45:37] They wanted to want to know how, what I thought. [00:45:40] And I gave them a lot of this perspective and feedback about like, well, you know, this [00:45:44] skeuomorphic design, yada, yada. [00:45:45] But I didn't even touch any of the software stuff. [00:45:49] Cause like there's an absolutely nothing that they're going to be able to do with that much [00:45:52] less like they won't even be able to communicate this back to the company in a way that's helpful, [00:45:55] but it was, you know, it would freeze or the display would become non-responsive. [00:46:01] One time I had the music just turn itself all the way up. [00:46:05] The, um, the, so many things about this design are meant to make you feel comfortable are [00:46:13] meant to make you feel safe. [00:46:14] Like if, if you, it moves at all, or if it detects anything is off at all, it basically [00:46:20] like will, will disengage entirely and reposition itself. [00:46:23] And then you have to actively resume the massage. [00:46:26] And then it's got to put the little flappy doos back over you. [00:46:30] Like it's really worried about people flipping out about this robot pressing up against them. [00:46:36] And it extends to, to like, you know, you pick your firmness, like light, medium firm. [00:46:41] And I clicked firm. [00:46:42] And then there, you could see there was like a little like pressure bar on the right. [00:46:47] And that even though I'd clicked the firm preset, I wasn't at a hundred percent pressure. [00:46:52] And I was like, well, that, that won't do. [00:46:54] And so I jacked it up to a hundred percent right out of the gate. [00:46:56] And the whole time, 30 minutes, like you could, uh, [00:46:59] Hmm. [00:47:01] It, I knew that a massage was happening. [00:47:05] Like I knew when contact was being made, but like, it was not a massage. [00:47:08] It was, it was somebody kind of like, like, like back rub would be generous. [00:47:14] It was like somebody like took an open palm hand and just pressed it. [00:47:18] Just, just, just an obnoxiously against different parts of my body and no firmness beyond that. [00:47:26] So you got a robo massage. [00:47:29] It's limited in what it can do. [00:47:33] Cause it's trying to imitate a human. [00:47:34] It's very worried about liability, which is why I imagine the max firmness is light pressure. [00:47:39] Uh, and it's fussy and it's buggy. [00:47:42] And of course it can only do very limited regions of the body. [00:47:45] Like if I was a massage therapist, I'd be like, Hey, sweet. [00:47:49] You know, I'm going to keep having a job longer than all these programmer juckle fucks. [00:47:52] You're going to get replaced by a Claude and open AI. [00:47:56] So I'm, I'm, I'm, I'm confident that a massage therapist is going to be a, a lucrative, you [00:48:03] know, going concern as a career for a little while programming. [00:48:08] I'm not so sure of, but most of us listening have already made our choice, whether we're [00:48:14] going to be massage therapists or programmers. [00:48:16] So we're just going to have to see how this, how this plays out. [00:48:19] All right. [00:48:20] Well, that's all, that's everything going on in my life. [00:48:23] So let's, uh, well, let's follow up on stuff that had been going on in my life and is now [00:48:30] continuing or is once again, I started to realize that there's a, there's a certain theme to this [00:48:37] show. [00:48:37] Hmm. [00:48:38] All right. [00:48:46] There's basically two major areas of follow-up today. [00:48:51] Um, but somehow the two of them take up 11 bullet points in my notes. [00:48:59] So I'll try to be expeditious. [00:49:02] The first is I bought a, uh, M4 pro MacBook pro, I guess an Apple nomenclature, a MacBook pro [00:49:13] left parentheses, 2024, right parentheses with M4 pro. [00:49:19] I think is probably maybe the 2024 is at the end. [00:49:22] Maybe they don't put the date now that they have the chip name. [00:49:25] In any case, I needed a computer that was built for Apple intelligence, which is how they also, [00:49:32] they crammed that in the fucking name. [00:49:34] Um, and like the, every subheader says Apple intelligence on it, which, you know, I mean, [00:49:40] if you're, if you're a marketing dude, it's the thing that, you know, like you gotta, every [00:49:48] year is a struggle to goose people into, to buying computers. [00:49:51] And, uh, it's been a while since they've had anything new to say that your computer can do. [00:49:56] So it makes sense, but come on. [00:49:59] It can't even make Genmoji yet. [00:50:02] Uh, just if you've, if you've downloaded it, used 18.2 iOS or iPadOS, uh, go turn on the, [00:50:13] um, you know, the AI feature, if it's available in your region and language, and then you open [00:50:19] the image playground app and you click through there and let it download all of the image [00:50:24] playground shit, uh, in particular, the image playground itself, where you can take a person [00:50:30] and a place and kind of like, you know, create sort of a, uh, a witch's brew of bad imagery [00:50:35] and then, and then have a keep swiping to the right as, as they just all look bad that I have [00:50:43] no, no need for, but Genmoji, or at least the promise of Genmoji, I like quite a lot. [00:50:49] I enjoy, you know, um, typing in little like name, like, so we were at the parks, uh, with [00:50:57] our friends last week and it was a Jollywood Knights event, which is also Gatsby themed. [00:51:06] There's a reason why ordering 1920s era costumes on Amazon in Orlando was like not an overnight. [00:51:13] It was like a two, three day leg because this, this Jollywood Knights 1920s era themed, uh, [00:51:21] ticketed event at Hollywood studios has been going on. And it was one of those nights. And so some [00:51:26] flapper lady in line, she had a purse that had a phone handle on it. And her husband, who now that [00:51:34] I think back on this was dressed very similarly to how I dressed myself last night. So something tells [00:51:39] me he was sort of a long for the ride in this, she picked up the phone handle off of her purse and [00:51:46] handed it to Becky. And then he, you could sort of see him on the phone being a bad ventriloquist [00:51:53] and talking to her on the phone. So like his cell phone was somehow communicating to the purse phone. [00:51:59] It was very, it reminded me of get smart, you know, like that spy TV show from the sixties that was on [00:52:05] Nick at night in the eighties or nineties when I would have watched it. Uh, of course it didn't [00:52:10] work. And then we were just in line and it was like, sorry, we're in line. It didn't work. And then, [00:52:14] and then of course the way that lines work, right. As you turn left, turn right. And now it's up, [00:52:18] here's the same people again. And so they're like, all right, try again. So she picks up the purse [00:52:23] phone and here's the guy talk. And she's like, yes, this is indeed a telephone. That is a purse. [00:52:28] My reaction, my contribution to this experience was to try to generate a Genmoji for the group [00:52:35] that I was with. That was like purse phone. And, uh, wouldn't you know it, uh, it struggled to like, [00:52:43] I was like purse with a phone handle on top. And it was, it gave me like one with like a, [00:52:49] like a locker combination lock instead of a rotary dial in the middle. It was all, it was not, [00:52:54] not good. And, and I think like a lot of these Genmoji, in addition to being bad and not good, [00:53:01] they are when they, there's, they have to be so detailed because usually it's people mashing up [00:53:07] different concepts. They have to be so detailed that when in line with texts, you have to squint [00:53:12] and you can barely see what they are. And then if they're as a tap back, you have no hope of knowing [00:53:16] what they are. Like if it's of a person, for example, like it's, you're going to get like 80% shirt [00:53:21] and then like 10% head. So you're not going to be able to tell who's what. Uh, so those need work [00:53:27] and no one wants my Genmoji. My, my brother has formally requested. I stopped sending them and, [00:53:32] uh, I will, I will take that request under advisement. Anyway, uh, bought a MacBook pro. Um, [00:53:42] Oh, I've got a, I've got a parenthetical as a C notes. All right, well, here's eight more bullet [00:53:50] points. I'm going to rattle through these. So Becky, actually, it was her idea. She wanted to [00:53:54] get me this. We were in Japan. She's like, Hey, you know, I heard you talking about the nanotexture [00:53:57] display. And like, of course, you know, the, the, the brighter screen and us being in Orlando, [00:54:01] you never use a computer outside or out of the house. So she wanted to buy it. And she said, [00:54:06] it was just really complicated. I didn't want to fuck up. I didn't want to get you the wrong set of [00:54:09] options. I asked Aaron and Aaron didn't know either. He said he hadn't really been on top of it. [00:54:16] Uh, and I was like, honey, that's so I didn't say like, bless your heart. I, it was a such a sweet [00:54:23] gesture. And it is true that I've been curious about it. Um, but I didn't feel like, uh, I had [00:54:30] to get one right this minute. Uh, and, and honestly, the, the, the 14 inch MacBook pro is still too heavy. [00:54:36] I, I, I, I lifted tonal my, my weightlifting robot, uh, reported in my tonal wrapped because [00:54:46] everything has to do a goddamn wrapped dingus to try to share in social media as if like, you know, [00:54:52] one assumes that all these wrapped posts just go to the goddamn bottom of every algorithm because [00:54:57] they're all the same. But in any case, it showed me a little wrapped video and it said, I wait, [00:55:02] I, I lifted one and a half million pounds last year or over the course of 2024. And I was like, [00:55:07] that's a lot of weight that I lifted. I, yesterday I did the equivalent of like, you know, 250, [00:55:12] 275 pound deadlift barbell deadlift. And that was hard, but not too hard. It's the max weight that, [00:55:20] that tonal can do. Um, I, I, I, I like to think I'm pretty strong now. Uh, that four pound fucking [00:55:31] MacBook pro is backbreakingly heavy, no matter where I am, I'll pick it up and like, that is denser than [00:55:40] it looks. It's a, it's like when you pick up a baby, that's like a little bit too dense, you know, [00:55:46] and you're just like, Oh wow. I was expecting this to be more fun. This is just going to give [00:55:51] me pelvic floor problems. If I do this for more than exactly 30 seconds and then hand it back to [00:55:57] its mother who surely has pelvic floor issues. Um, I don't want to be carrying around this MacBook pro. [00:56:05] I don't want to carry it with my arms. I don't want to carry it in a bag. I don't want to carry it [00:56:09] into the car. I don't want to carry it, you know, uh, in a Starbucks. I want to hire a Porter to [00:56:16] bring it around to me, you know, from place to place. Maybe, maybe they could also saddle up and [00:56:23] have a, uh, vision pro. So that's what I really want. Uh, at least until, and unless Apple releases [00:56:30] the 12 inch MacBook pro, uh, that we were promised in our early years. [00:56:34] Anyway, when Becky said that it was hard to configure and figure out what she'd want to order [00:56:43] or what I would want her to order. And as a result would have made a pretty lousy gift because [00:56:49] the likelihood of her getting it right. Where if you look at the number of configurations for these [00:56:53] seeing this thing, like astronomically small, I actually spent, I sat down, I look, I, I said, [00:57:01] I didn't need the thing. And then I come home and then within a day and a half, uh, my MacBook air is [00:57:07] crying because it's out of storage to the point where like I composed an email and I hit send on the email [00:57:12] and then Apple mail reported, yo, we just barfed on all this and just deleted all your shit. Cause we [00:57:17] ran out of disk space, no warning. And in modern day Mac OS, you don't get to know how much disk space [00:57:23] you have because all of it is like optimized storage. So like whether it's your iCloud drive [00:57:29] or it's your Apple photos, once the system is under any sort of, um, storage stress, it'll, [00:57:35] it's supposed to detect that and start deleting shit. Your phone does this too. So sometimes like [00:57:41] you're like, like I was importing a bunch of raw images on the phone and it said, Oh, you're out of [00:57:45] storage. And then I knew, because I know how it works under the hood, even though it exposes zero [00:57:49] controls or visibility as to what is going the fuck on. I knew that when it ran out of storage, [00:57:54] the right solution was sit and wait for 30 seconds while it deletes shit in the background and then [00:57:59] just hit import again. Right. Well, I, that didn't work in this case. Like I actually went and deleted [00:58:05] like a hundred gigabytes of garbage. It's a small SSD. It's a 512 gigabyte MacBook air. I deleted all this [00:58:11] stuff, but, um, from my iCloud drive on another computer, because this one was finder was completely [00:58:17] unresponsive. Uh, and it never got better because it had suspended all iCloud drive syncing as a, [00:58:24] probably like some sort of like memory safeguard or storage safeguard to like make sure I didn't, [00:58:27] it didn't fuck up anything in the cloud. And so like even going, I'm not going to, [00:58:33] most of that storage was in my iCloud drive, which is how it got full while I was overseas. [00:58:38] And when I came back, I, I didn't have like, I could, I could have gone through and like run [00:58:47] RM dash RF from the terminal and deleted stuff from the iCloud drive to like as a, as an emergency break, [00:58:52] like get, get this SSD empty enough that the operating system can run and then figure it out. [00:59:00] But then of course it would have synced all of those deletions up to the cloud and deleted the [00:59:03] same things off of my other computers. So this is a tractable problem. And I, I, I ultimately did solve [00:59:10] it, but I, I realize now why Apple markets so much of its pro devices to photos and video people, [00:59:20] because photos and videos take up a shit ton of space. Uh, they have different performance [00:59:26] characteristics than programming and, and the, their needs in many ways are higher than what you need. [00:59:33] If you're just writing Ruby code, right? Uh, it just so happens that Swift, the programming language [00:59:38] that they wrote is also like, we'll, we'll take advantage of all of these cores during compilation [00:59:42] in a way that like a lot of local development in other languages won't. [00:59:45] But in my last year of doing a lot more video work, doing a lot more audio work, I can definitely [00:59:52] understand now like, Oh yeah, like the, the MacBook air actually is inappropriate for a lot of the [00:59:57] workflows of the things that I do. So that experience, I came to Becky and I was like, look, I know I said [01:00:05] I didn't need this, but I think I might need this. Um, where need is in very, you know, very gentle [01:00:12] text. It's, it's a thin font variant to say, I need this. What I mean to say is like, I, it would save [01:00:19] me a lot of time and stress and headache and, uh, uh, rework to have a better computer, a more [01:00:26] capacious computer. And of course you can't upgrade the storage and your existing max. So here we are. [01:00:32] Um, but anyway, I was in the configurator for the new MacBook pro. And the first decision you got to [01:00:36] make is do I want a regular M4 chip, which I did not, or one of the pro ones, which is a, you know, [01:00:43] 12 or 14 core. I want to say a chip, uh, which is a huge upgrade over the M3 pro the M3 pro had a way [01:00:53] more efficiency cores and the M4 pro has more performance score. So it's like a, it's doing [01:00:57] much better in synthetic benchmarking that that's impressive. It's a big year over year change or the [01:01:02] M4 max, which is, you know, uh, an incremental improvement over the M3 max, but to the extent [01:01:10] that it's better than the pro it's like, you know, got another meat and quote unquote media [01:01:14] e

In this episode of the Unscripted Podcast, host Sarah Nicastro welcomes Andy Schneider, European Vice President of Services and Support at Canon EMEA, to share the company's five-pillar service strategy and why the relevance of service is near and dear to his heart. In his role, Andy's key focus is on driving growth and excellence in Canon's Digital Printing & Solutions unit by optimizing service delivery and leading cross-functional teams to consistently deliver outstanding results. Before that, Andy held senior roles at companies such as Spigraph, DICOM, Kofax, and more. If you enjoyed this episode, make sure to subscribe, rate, and review on Apple Podcasts, Spotify, and Google Podcasts. Also, subscribe to our newsletter right here: https://www.futureoffieldservice.com/the-insider

!973 You've Gotta Believe Ted Kubiak Heads Up Baserunning on a Campy Flare A Christmas tear jerker 1924- Cobb-Ruth-Johnson-Speaker ... a pennat race to remember 1964 Kofax and Mays 13 perfect innigs and a moment that rivals Jackie's move to the big leagues Celebrate Great Storytellers and the new book

This week, our host Ian Truscott and Jeff Clark, our resident strategy advisor and former Forrester Research Director, are joined by five-time CMO and marketing mentor Grant Johnson, to discuss his Marketing Performance Index.  It's Grant's fourth time on the show, the last time being episode 144. He is a serial CMO who has held the top marketing job in several B2B companies, including Bill Trust, Enburse, Kofax, Pegasystems, SDL, and Cylance. You can learn more about Grant's career from when he first appeared on the show in episode 32. In this conversation, Ian, Jeff, and Grant discuss Grant's latest project, The Marketing Performance Index™. A model for marketing measurement that comprises of 24 key performance metrics across three components: Market Presence, Brand Strength, and Pipeline Health. They discuss why Grant chose these areas, step through them, and the key metrics marketers need to focus on in each. Enjoy! — The people: // Ian Truscott on LinkedIn and Threads // Jeff Clark on LinkedIn // Grant Johnson on LinkedIn Mentioned in this week's episode: // Grant''s website CMO Mentor // The Marketing Performance Index™  // Grant's last appearance on episode 144 // CMO Huddles Rockstar CMO: // Monday Mojo - our weekly LinkedIn Newsletter // The Beat Newsletter that we send every Sunday // Rockstar CMO on the web, Twitter, and LinkedIn // Previous episodes and all the show notes: Rockstar CMO FM. Track List: // Piano Music is by Johnny Easton, shared under a Creative Commons license // We'll be right back by Stienski & Mass Media on YouTube // Living By Numbers by New Musik on YouTube Listen on Apple, Amazon, Spotify or wherever you get your podcast Learn more about your ad choices. Visit megaphone.fm/adchoices

Lee Davis and Keith Haas, Analysts in Keypoint Intelligence's Workplace Group, attended the Tungsten Automation Summit in Manhattan in early May. Listen now as they discuss the reasoning behind the company's rebrand, their views on the role of artificial intelligence (AI) in helping people tackle work, and how Tungsten Automation (formally Kofax) is implementing AI tools in new and existing offerings.

Paul Harvey - Sandy Kofax

Episode 84: Using technology to grow a family law practice with Jason Rice of Dirigo-Divorce. Get ready to revolutionize your practice as Jason Rice from Dirigo-Divorce joins me to discuss how he uses technology to improve the services he provides to his clients. Jason is a Family Law attorney based in Maine and New England who has harnessed technology to manage his legal practice. He has a deep passion for family law, clearly fostered through his years of legal experience. Jason worked as a Staff Attorney for the 13th Judicial Circuit Court in Tampa, FL, where he assisted judges in various areas, including family law. Jason has also taught Family Law at a community college for nearly ten years and co-authored "Relocations: A Judge's Perspective" with the Honorable Judge Daniel Sleet. Join Jason and me as we discuss the following three questions and more! What are three pieces of tech software hardware that solos and small firms might be surprised are not "big firms" only? What three pieces of tech software and hardware make working with virtual remote services seamless? What are the top three tips when communicating with clients through an LPM, text, or email? In our conversation, we cover the following: [01:11] Jason's Mac-based Legal Practice [11:00] Essential Tech for Solos and Small Firms [21:07] Seamless Remote Work: Essential Tools for Virtual Collaboration [31:14] How to Communicate Effectively with Clients: Texting and Email TipsTop of Form [34:34] Connect with Jason Resources: Connect with Jason: LinkedIn: linkedin.com/in/jasonmrice/ Website: dirigo-divorce.com/ Hardware mentioned in the conversation: External monitors Apple XDR: apple.com/pro-display-xdr/ Software & Cloud Services mentioned in the conversation: Backblaze: backblaze.com/ Calendly: calendly.com/ Clio: clio.com/ Daylite: marketcircle.com/legal/ Fastcase: fastcase.com/ Google Voice: voice.google.com/ HumbleFax: humblefax.com/ Kofax: knowledge.kofax.com/ Marketcircle: marketcircle.com/ Nuance Power PDF: shop.nuance.com/store/nuanceus Posh Virtual Receptionist Service: posh.com/ Ruby Receptionists: ruby.com/  

In this episode of Inside Jobs, we meet Kris Kinney. Kris is a creative technologist whoseinterest in graphics harkens back to his adolescence—hunkered down in his room playing computer games and learning new tools, he had a passion for all things digital. Today, Kris is responsible for branding at Tungsten Automation (formerly Kofax), a recognized leader in AI-powered intelligent automation. With a mix of in-house and external agency experience, Kris takes an omni-channel approach to brand activation. And he understands the importance of bringing diverse teams together to create consistent, customer-focused experiences that deliver business results.——This podcast is supported by the In-House Agency Forum and hosted by Robert Berkeley  from EKCS.

We duiken in het thema sales met wellicht de bekendste sales expert van België, Michael Humblet. Hij heeft een indrukwekkende achtergrond, waaronder functies als accountmanager en VP Business Development bij Kofax en later als CRO (Chief Revenue Officer) bij een Brusselse scale-up waar hij het global sales team uitbouwde. In 2015 richtte hij zijn eigen B2B-contentbedrijf, Chaomatic, op. Vandaag geeft hij keynotes over salesoptimalisatie en host hij verschillende shows en events. Daarnaast schreef hij twee praktische sales- en marketingboeken, Why Now? en Nobody Knows You. Verder heeft hij een YouTube-kanaal, The Sales Acceleration Show, waarin hij experten uitnodigt om hun tools voor een schaalbare sales- en contentstrategie te delen.    Sinds 2006 heeft Michael een shift zien gebeuren in het saleslandschap. Het succes van een ‘Wolf of Wall Street'-achtig systeem verdwijnt en maakt plaats voor een meer mensgerichte aanpak. We bespreken hoe waardecreatie steeds centraler staat in sales en waarom je als business een geloofwaardig salesverhaal moet ontwikkelen. Michael benadrukt het belang van een consistente contentstrategie, vooral in de steeds groeiende digitale markt. Ook schetst hij hoe bedrijven vertrouwen opbouwen bij (potentiële) klanten en een gestroomlijnde salesmachine kunnen opzetten. We werden in dit gesprek aangenaam overspoeld met pakkende oneliners, zoals “de magische blend van sales en marketing”.

The beginning of online banking enabled customers to access their accounts and conduct transactions from their personal computers and smart gadgets. This was followed by the introduction of mobile banking in the 2000s which allows customers to perform transactions using their smartphones.  And now we are going to witness the rise of Generative AI on this front.  Chris Huff, Chief Growth Officer, Kofax discusses with us on how automation and Generative AI can offer innovative and lasting solutions to the financial services sector. See omnystudio.com/listener for privacy information.

Inspired by a Forrester webinar - Predictions 2023: B2B Marketing - this week in the Marketing Studio, our host Ian Truscott chats with Jeff Clark, our resident Rockstar CMO strategic advisor and former Research Director at SiriusDecisions/Forrester, and they discuss one of the predictions about spending less on technology. Ian then goes backstage with a previous guest and his former boss Grant Johnson, the CMO of Emburse. Grant is a serial CMO who has held the top marketing job in several B2B companies, including Kofax, Pegasystems, SDL and Cylance. In this conversation, they pull an article from his new project, CMO Mentor, and Grant shares his 12 pitfalls for CMOs. You can learn more about Grant from when he first appeared on the show in episode 32. Finally, we wind down the week in the Rockstar CMO virtual bar and get transported away with Robert Rose, Chief Trouble Maker at The Content Advisory, who shares a thought about where content lives in our organizations. Enjoy! — The Links: (If the website or podcast app syndicating this content doesn't display the links - please visit: https://rockstarcmo.com, or find us at Spotify, Apple, and all good podcasting players that do and follow us there!) The people: Ian Truscott on LinkedIn and Twitter Jeff Clark on LinkedIn and Twitter Grant Johnson on LinkedIn and Twitter Robert Rose on Twitter and LinkedIn As mentioned in this week's episode: Predictions 2023: B2B Marketing by Forrester Grant Johnson's new project: CMO Mentor Experience Advisors Mastodon  The Content Advisory Blog Rockstar CMO: Rockstar CMO on the web, Twitter, and LinkedIn Previous episodes and all show notes: Rockstar CMO FM Track List: Piano Music is by Johnny Easton, shared under a creative commons license We'll be right back by Stienski & Mass Media – on YouTube Don't Stop by Fleetwood Mac on Spotify Please get in touch if you have any thoughts or suggestions on the topics we discuss. — Learn more about your ad choices. Visit megaphone.fm/adchoices

This week in the Rockstar CMO Marketing Studio, Jeff Clark, our resident strategic advisor and former Research Director at SiriusDecisions/Forrester is inspired by a webinar by Lux Research, "The Hidden Meanings Shaping Consumer Interest in Sustainability", with anthropologist Ujwal Arkalgud and talks about anthropology and feelings in marketing. Ian Truscott goes backstage with a previous guest and his former boss Grant Johnson, who is a serial CMO, currently the CMO of Emburse, he's held the top marketing job in a string of B2B companies, including Kofax, Pegasystems, SDL and Cylance. You can learn more about Grant from when he first appeared on the show in episode 32, and this time around, they discuss the 5 C's of being a CMO from his new project CMO Mentor. Finally, we wind down the week in the Rockstar virtual bar to join Robert Rose, Chief Trouble Maker at The Content Advisory, this week, Robert suggests we need a plan for our story, learn from Hollywood and get a showrunner to help bring that to our audience. Please get in touch if you have any thoughts or suggestions on the topics we discuss. Enjoy! You can subscribe to this podcast on Apple, Spotify, Amazon and all good podcasting platforms - or visit https://rockstarcmo.com The people: Ian Truscott on LinkedIn and Twitter Jeff Clark on LinkedIn and Twitter Grant Johnson on LinkedIn and Twitter Robert Rose on Twitter and LinkedIn Mentioned in this week's episode: Lux Research Hidden Meanings Shaping Consumer Interest in Sustainability" with anthropologist Ujwal Arkalgud Grant's company: Emburse Grant's 5 C's of being a CMO from his new project CMO Mentor Drew Neisser's interview on this show and his book, which describes the CATS Framework Robert's The Content Advisory Blog Robert's latest project: Experience Advisors Rockstar CMO: Rockstar CMO on the web, Twitter, and LinkedIn Previous episodes and all show notes: Rockstar CMO FM Track List: Piano Music is by Johnny Easton, shared under a creative commons license We'll be right back by Stienski & Mass Media – on YouTube Fame by David Bowie on Spotify or YouTube Learn more about your ad choices. Visit megaphone.fm/adchoices

The fans of inflation are diverting focus for many CFOs from pursuing innovation and growth strategies to curtailing possible runaway costs as organisations push forward their digital strategies.In 2021, 60% of organizations were experiencing wage inflation. Since then, mentions of inflation on earnings calls have increased eightfold. There's little question that inflation will be a big theme in 2022 or that it will present challenges.“CFOs have little control over inflation itself, but it adds cost pressure that they must navigate their businesses through,” says Alexander Bant, Practice Vice President, Finance at Gartner. “When faced with challenges that could harm profitability, the instinctive CFO response is to reduce costs near-term or delay spending until inflation subsides.”Well-planned and implemented digital initiatives must have a long-term deflationary effect on business costs and, subsequently, the price of products or services. Gartner calls this digital deflation – investment in technology to permanently reduce the cost of doing business, said Bant.In this PodChats for FutureCFO, we are joined by Chris Huff, Chief Strategy Officer at Kofax.1.       Inflation is rising in many economies in Asia. At the same time, we are still in the middle of uncertainty with COVID impacting revenue and growth of businesses. How are CFOs responding to the two trends?2.       Digital transformation, including finance digitalization, is a forward-looking initiative that costs money and resources. Similar, ESG is a new buzzword but it will cost companies money they might not afford in the near term. Do you expect CFOs to recommend scaling back on these initiatives?3.       How should CFOs, and the finance team, plan table stake finance activities like FP&A, budgeting, cash management, investments, M&A, etc to reflect rising inflation and the uncertainties of the time?4.       Finance transformation has been on the plan for some time now. Can finance teams continue their transformation while being cognizant of pressures to focus on more pressing issues like rising inflation?5.       What is your recommendation for CFOs to help them balance the need to innovate, meet customer expectations, to deliver shareholder value in the face of rising inflation?

Digital debt is the business killer that is spreading across organisations that fail to leverage digital transformation, yet those who overdo it fall into technical debt. Businesses often step into the pitfalls of technological overhaul and overlook the simple, game-changing strategies to completely redesign the future of work.  So how can a business avoid overdoing their digital transformation?  Chris Huff, Chief Strategy Growth Officer, Kofax shares more on this and how businesses can gauge their digital transformation journey. See omnystudio.com/listener for privacy information.

Ansgar, Jens und Kai sprechen über ESG und wie Analytics Plattformen Unternehmen dabei unterstützen können. Das kannst du aus dieser Folge mitnehmen: • Warum ESG aktuell bei Content Formaten in Fokus steht • Wie Führungskräfte das Thema vorantreiben müssen • Warum neben Mindset und Mensch auch die Technologie entscheidend ist • Wie Tools, wie Board dabei unterstützen können • Warum das Thema zwar neu, aber die Methoden und Tools zur Lösung längst bewährt sind • Welche Use Cases es zu ESG in Unternehmen gibt Lessons Learned: - Analytics Plattformen ermöglichen eine hohe Dynamik & Komplexität, um Daten zusammenzubringen, sie an beliebigen Stellen zu greifen und damit Berechnungen anzustellen - Betrachte nicht nur die Zielerreichung stand jetzt, sondern richte den Blick auch nach vorne - Frage dich: Was sind die Treiber und was sind Ursache und Wirkung, um die Nachhaltigkeitsziele zu erreichen? - Schaue, wo du stehst, überlege, wo du hin möchtest, messe den Fortschritt und identifiziere die Treiber - Nutze zum Messen vorhandene Blaupausen von Beratern und passende Tools Ansgar Eickeler ist seit Anfang 2018 General Manager CEE bei Board. Zuvor war er verantwortlicher Vertriebsdirektor bei Board. Insgesamt kann der Diplom-Kaufmann auf über 20 Jahre Erfahrung in der IT-Branche zurückblicken. Dabei hatte er operative und strategische Führungspositionen mit stetig wachsender Verantwortung bei führenden deutschen und US-Softwareherstellern inne. So hat er bereits bei Platinum Technology, Kofax, Business Objects und Power Technologies nachhaltige Erfolge für die Unternehmen realisieren können.

Logre la captura, procesamiento y distribución eficiente y segura de la documentación de su empresa. Ya sean facturas, formularios, pedidos, órdenes de compra o pago, los errores en el procesamiento de documentos pueden ser muy costosos para una organización. DIMA LTDA. con #Autostore de Kofax, automatiza los procesos documentales, logrando la reducción de costos, mejorando la #eficiencia operativa y el cumplimiento de todas las exigencias legales.

On the Soul of Business, Melissa Hyak speaks to Zakir Ahmed, Senior Vice President and General Manager of APJ at Kofax, on what companies can do to strengthen their vigilance against fraud. See omnystudio.com/listener for privacy information.

M&A has emerged as a leading avenue for companies to strengthen their capabilities across the Hyper Intelligent Automation spectrum. In this episode, Chris Huff, Chief Strategy Officer at Kofax, discusses Kofax's journey, the philosophy behind companies taking the M&A route and where the automation space is headed over the next few years.

In dieser Episode spreche ich mit Daniel Schmidt, Product Marketing Manager, Kofax. Wir sprechen über folgende Themen: Was genau ist Low-Code/ No-Code? Wieso brauchen wir Low-Code Development heut mehr als je zuvor? Welche Vorteile entstehen durch Low-Code Development? Welche Unternehmen brauchen Low-Code / No-Code Plattformen? Interviewgast: Daniel Schmidt, Product Marketing Manager, Kofax LinkedIn: https://www.linkedin.com/in/ingdanielschmidt/ Podcast-Moderator: Christoph Pacher LinkedIn: https://www.linkedin.com/in/pacherchristoph/

My guest today is my friend Jahon Jamali, the Chief Marketing Officer at Sarson Funds. Sarson Funds is an independent provider of blockchain technology and cryptocurrency marketing and educational services focusing on the financial professional community and their clients. Sarson Funds was among the first US cryptocurrency managers to directly address the concerns of Financial Advisors by focusing on education for both the advisor and the client, Sarson Funds has grown its community to over 10K members interested in its client-oriented cryptocurrency educational materials, altcoin-focused educational blog and YouTube channel. Sarson Funds occupies a leadership position in US wealth management as a crypto-crossover manager. The firm leverages its familiarity with Wall Street's intermediary distribution process of Financial Advisors networks to disseminate a proprietary mix of cryptocurrency education and investments to high net worth Americans in all 50 states. Sarson Funds believes that disruptive innovation deserves an unbiased thoughtful education. In collaboration with their investment manager partners, they are working to bring Wall Street standards for research, risk management, and transparency to digital asset investing. Jahon has over 10 years of marketing leadership experience in venture-funded start-ups like Kapow (acquired by Kofax) & The Appraisal Lane (acquired by Reynolds & Reynolds). A former US intelligence officer, Jahon holds a BA and MA from Johns Hopkins and attended the Babson College Graduate School of Business. In our discussion, we cover the philosophical principles underpinning Bitcoin, solving the global trust deficit, democratization of financial knowledge, and much more. We discussed in-depth the philosophical principles behind Bitcoin and how Bitcoin will be a powerful force for the unbanked. We can go on to discuss the institutionalization of crypto assets and if institutions are driving the Layer-1 narrative. Jahon did an excellent job at explaining the current sec regulatory crackdown on crypto. We end our conversation by discussing why finical advisors will be instrumental for mainstream adoption of crypto. Please enjoy my conversation with Jahon Jamali. -- Ledn provides financial products to help you unlock the power of digital assets. With a secure and easy-to-use platform, it's the simplest way to earn interest, borrow, and trade your BTC and USDC. For maximum accountability, Ledn offers Proof of Reserves attestations to give you peace of mind while you make the most of your Bitcoin. Untold Stories listeners can receive $50 in free BTC when you create a new loan. More info at https://untoldstories.link/LEDN -- This podcast is powered by Blockworks. For exclusive content and events that provide insights into the crypto and blockchain space, visit them at https://blockworks.co

Senior leadership is having a love affair with automation. Analysts like Mordor Intelligence are forecasting enterprises will gobble up RPA solutions at a CAGR rate of 29% from 2018-2026. Forrester says Asia Pacific account for 17% of the global spending on RPA. IDC says the financial services industry will spend US$271 million in 2024 on RPA alone.All the analysis is concluding that the pandemic is good for the automation movement.In this PodChats for Future CIO, we speak to Zakir Ahmed Senior Vice President & GM - Asia Pacific & Japan at Kofax, who will share his observations and opinion on process automation and how we are adopting the solution in ASEAN.1.       The path to process automation started long before COVID-19 (2020). a.       What is different about the process automation landscape in 2020? b.       How is it evolving in 2021?c.       Is process automation the same for all industry sectors, including government?                                                               i.      Where are they the same?                                                              ii.      Where are they different?2.       If we look at this from a functional perspective, have the priorities for process automation changed significantly in the last 2 years (mid-2019 – mid-2021)3.       Why should the CIO care about process automation? (internal to IT and external)4.  If an enterprise is beginning to embark on a process automation journey, where do they start? a.       Who should lead it? b.       How do they ensure it stays its course? c.       Can they make course changes along the way?5.       There may be cases where a wrong choice of solution was made. What's the usual approach to correct?6.       What is the one advice to the C-Suite leadership and Board around process automation?

Jeremy Hogg, vice president of Public Sector Sales at Kofax, joins host John Gilroy on this week's Federal Tech Talk to discuss whether your agency is a candidate for Robotic Process Automation.

[Weekly Show #1119 2021-06-26] We've got some really cool news that some people have interpreted as bad news. And this has to do with general motors and their hydrogen fuel cell. This is a very interesting story. [00:00:13] I've always been fascinated with the Hindenburg and what happened there. And I did a lot of investigations. And of course the, there was the initial investigation that happened back in 1937. When the Hindenburg actually crash, I found online, you can buy pieces of the Hindenburg online. [00:00:35] There's this kind of an auction house. You can get a small square of the fab. Of the Hindenburgs outer shell for 99 bucks. I found them online. I didn't buy any, although I was thinking, that might actually be cool, but what am I going to do with it? Rights to get on a wall then what w what was interesting about it and about the fabric was what the German engineers had. [00:01:01] Now we know that you can use helium and helium is a great little gas it's inert. It's not going to catch fire. It is also lighter than air. There's a lunch, a lot of others, great properties that has, you can use it for super cooling things that you can't with. Most other gases, helium is much better for super cooling than oxygen is. [00:01:23] And hydrogen is Excel. Helium is getting hard to find the United States had a strategic reserve of helium. Now, to me, that makes sense because we did at one point need helium. We had dirge bubbles. We still do. We still use helium to send weather balloon. Been various other things, but then the federal government decided ELA. [00:01:48] We don't need to keep this reserve anymore. So they sold it off. As of next year, there won't be anything left in that strategic reserve. So where do we get helium? We get it from regular old oil mine. So they drill a hole it's created by the breakdown of various elements in the soil, primarily some of the hard rocks. [00:02:14] And as they break down and decay, they produce helium as one of the byproducts. Now what's been happening in the reason we are in. A helium shortage. Number three in fact, is that we are now fracking. Fracking Lutz is extract a lot more natural gas and a lot more , which is what we're really trying to do and keep some of those costs down. [00:02:44] But it also does not create as much helium and that's. And it's a really big problem when you get right down to it and you're trying to figure out if we're going to fill up a balloon, that's going to go up. What are we going to do now? Approximately a quarter of all of the helium that's news out there goes into these birthday balloons. [00:03:09] Okay. So yeah, it's it's kinda cool, but it's not an absolutely necessary thing, frankly, but it is used in all kinds of other things, including experiments. You remember? I said that helium is used to super cool thing. Think of these massive hydraulic colliders, some of the other experiments that are going on, where we have a magnet. [00:03:37] Now, one of the biggest, most important things we're doing with magnets right now is trying to create a container for nuclear fusion. Now nuclear fusion doesn't have the byproducts of nuclear fusion. Although we've solved most of those vision problems, you don't have this highly radioactive stuff anymore that we used to have in the old reactors. [00:04:01] Although we haven't been building new ones for what, 40 years now. But those particular types of containers, if you will, are built by these big magnets. So these magnets hold it in place. And in order to get the amount of power we need to, to these magnet, we have to super cool them. We have to super cool, the power supplies, and that is typically using helium. [00:04:27] So we've had to shut down some of these experiments. Because we don't have enough helium so much for the strategic reserve, that is almost completely depleted. And by the way, the federal government in its infinite wisdom sold that helium off at a fraction of fair market value. That's a problem because it just went crazy. [00:04:52] People were using it for things that just weren't that important. And now many of our experiments are getting shut down, but in the world war two era and pre-World war II era Germany had a problem trying to get helium itself. Germany doesn't have a whole lot of oil reserves and it had to buy everything. [00:05:12] And the United States really didn't want to sell here. To Germany. So what Germany did and you guys probably all know this from your history lessons, cause you are the best and brightest hydrogen was used. And because hydrogen was used it was a flammable gas. And when there was a spark, when it was trying to land. [00:05:36] It went up, it caught fire. Now what's really interesting is if you look at the pictures that were taken of it burning, there were obviously elements other than hydrogen, because hydrogen burns beautifully pure. You can't really even see it. And what would normally happen is you wouldn't have. Poof. [00:05:58] And the whole thing just burns up. You'd have a hole and that hole be shooting a flame out as it was ignited, right as the hydrogen was ignited and the whole, my discontinue to get a a little bigger until there's no pressurized hydrogen anymore. And the fire's over, but that's not what happened with the Hindenburg. [00:06:18] She caught fire. Because of that spark and it had that spark because of the weather conditions at the time, they just weren't being cautious enough. In fact, that was the very last large dirigible Airship. Ever made, frankly it's crazy, yeah. We got the Goodyear blimp, we got some of these others and they need the helium to fill them up. [00:06:43] And then over time it was kinda like a swimming pool. You filled it up and you, all you have to do is just add a little bit more now, and then you don't have to, because of leakage, you don't have to completely refill it all of the time. So what ended up happening is they had hydrogen on board. [00:07:02] Had the spark started a flame and then the cloth material that coated this massive container holding all of the hydrogen caught fire, but it didn't just catch fire. What happened was it caught fire and. It burned very quickly because effectively the entire outside surface of the Hindenburg was coated with rocket fuel. [00:07:30] Some of the same components that go into gunpowder aluminum powder, which gave it that kind of silver shine. They really messed up. So people are looking at what is happening now with general motors. Tech fuel cell technology and other a little bit worried because this technology was developed for cars. [00:07:51] It is being used in some parts of the world, in some parts of the country. I know California has some hydrogen cars on the road with a fuel cell. Now they're not burning hydrogen. In order to transport the car, they're actually allowing a chemical process to occur. So the hydrogen atom is attracted to the oxygen atom and they use a membrane so that they're trying to get together. [00:08:18] And that's what produces electricity. And then what is the result when you have two hydrogen atoms and an oxygen atom and they combine H two O so the only. Final end product here coming out of that car is pure. Which is cool. So GM says wait a minute. Now we have this technology, why don't we try and make airplanes a little bit more efficient? [00:08:45] And so they're saying you don't, you're taking off with two tons of water on board. How about we put a hydrogen fuel cell in there. You will be well to generate electricity. Now that's a very big deal because now that electricity doesn't have to be generated by the turbines of the gas engine. And on top of it all, you don't have to take off with two tons of water on board because we can generate water as your. [00:09:16] And of course, they're not going to coat it with a rocket fuel. They are going to put it in one of these really cool containers that is considered to be very safe. So it's very cool. So the litmus test, according to our friends over at general motors, he this is a GM executive. Director Charlie frees. [00:09:36] He says our technology can address customer needs in a wide range of uses on land, sea, air, or rail. And this collaboration we could open up new possibilities for aircraft transitioning to alternative energy, power sources. Now I don't expect a plane to be actually flying on this any time soon. [00:09:58]Hydrogen is a great little fuel, but it doesn't provide enough energy to get that jet off the ground at all, but it does provide enough energy to supplement it so good for them. I think this is a good use frankly, of the hydrogen fuel cells, as long as we can avoid it leaking and causing other major problems. [00:10:21] But I think that can be solved. Look at what we've been able to do now. These containers for the pretty much everything that can be hit by a train at full speed and not. So I think we got this covered. All right, everybody stick around. We'll be right back. And we're going to talk about it. A new type of vigilante that you may not have heard of before. [00:10:46] Of course, you're listening to Craig Peterson. Check me out online. CraigPeterson.com. [00:10:52]Well, you probably know again here, because you're the best and brightest, what a vigilante is. Well, I bet you haven't really heard about this type of vigilante before, and it is causing havoc for as many as 40% of computers. [00:11:10]Well, vigilantes have throughout history decided that they were going to take the launch of their own hands. [00:11:16] Now, way back when there wasn't law enforcement, et cetera, that's just what you did. And then we ended up with the tribes and our tribes would decide, okay, what's going to happen to this person. And you know, one of the worst things that could possibly happen way back. Caveman days. And after frankly, the worst thing that could happen to you is getting banished because having a group of people who are living together, cooperating together, working together makes all of the difference when it comes to survive. [00:11:53] And being kicked out of that tribe out of that group meant you had a very low chance of long-term survival. And if you went into another group, they'd really be suspicious about you because where did you come from? Did somebody kick you out because you did something really, really bad? You know, I kind of wonder if that's not deeply ingrained inside of us from all of those. [00:12:19] Centuries millennia with that whole type of process in place where we see someone that's different than us. And we kind of wonder, right. If you think that's where that might've come from. Interesting thought. I don't know that I've ever seen any studies about that. So vigilantes, nowadays are people who they're not going to the chieftain. [00:12:40] They're not going to the local police department or the prosecutor who a, whoever it might be. They are taking the law as it were into their own hands. Now it's not necessarily even the law, they just decide that they want something to happen in a particular way. And by having that happen in that particular way, they now have control. [00:13:06] Right. They're making the law as it were not just enforcing it. We have a lot of malware out there and there's a lot of different types. You might remember what Sony did, Sony. Decided they didn't like people ripping their CDs. And so they went ahead and installed an automatic installer for windows computers. [00:13:29] So if you tried to play your favorite Sony CD, right. Audio CD, listen to some music, it would automatically install some what. You and I would call malware on your computer and it would look at everything you were doing on your computer. To try and make sure that you were not trying to make a copy of the desk, not just a copy, but what we call ripping it. [00:14:00] In other words, you have a CD and you have an MP3 player. How do you get the CD on the MP3 player? Cause you can't just stick it into an MP3 player, so you have to rip it and that converts it from the CD format into an MP3 format. So it's all digital. You can take it away. And I have really griped about the music industry before, because they make way more money off of CDs than they ever did off of records. [00:14:28] Just because of how cheap it is. It costs them like 10 cents, not even to make a CD. And it costs them a couple of bucks to make a record back in the. So they decided they would do digital without thinking twice about while digital means you can a perfect copy, perfect coffee copy of that desk. And so it's only, he said, I'll go, well, here's what we're going to do. [00:14:53] We're going to make this. And so it installed itself. Way down deep inside the operating system. It watched as you loaded up desks and watched what you did that is malware. And that was Sony being frankly, a vigilant. Yeah. They said, Hey, it's for copyright protection, but there was no encryption on CDs. [00:15:16] There still isn't on compact discs. When we're talking about music desks, there is encryption on DVDs and that's what they did in order to say, well, you can't rip it because it's an encryption. Past the digital communications millennial act. And then from that act, they were able to now have controls. Hey, listen, if it's something's encrypted, you can't even try to dig. [00:15:40] Okay. Pretty, pretty big deal. So there's a whole lot to this whole vigilante thing. And someone is added again, in this case, we found a researcher who has found something you just don't really see very often, you know, outside that sone thing, but it's booby trapped file. Yeah, there's these files that are out there on the internet on a bunch of torrent sites and others that are pirated software and they have a booby trap inside. [00:16:18] Now the pirated software is typically things like a Microsoft windows or all of their different software, right word. And you name it all the way across the line. They also, by the way, have put some of this malware into games because there's a lot of people that run games and they grabbed these cracked games from the inside. [00:16:45] So we're talking about boob bootleg talk. And so what this person or people, or whoever it is, is doing according to Sofos labs, principal researcher, his name is Andrew Brandt is get getting these people to install this software that has. A booby trap and that what it does is you think you're just installing the game or whatever it might be. [00:17:15] But in reality, you're installing software that sends. The file name that was executed to an attacker controlled server. So it knows, oh, you're trying to run Microsoft word and it sends along your IP address of your computers. And then what it does is this vigilante software. It tries to modify the victim's computers so they can no longer. [00:17:43] Access some, 1000 other pirate sites, like the pirate bay.com, which is a very popular site out. Oh, out there. So this is obviously not your typical malware, not at all. And they are doing this same type of thing. That's so needed way back in the day, modifying your computer so that you can not do something that may be illegal. [00:18:11] It may be mostly, most of the time, he illegal, hard to say, but in reality, they're modifying it without you knowing. It's a very, very big deal. So people are using software, kind of like this vigilante software to steal stuff. Usually it's passwords, or maybe your keystrokes or cookies or your intellectual property access Eve, the people are even using ad networks, advertising networks to deliver software. [00:18:44] But that will mind cryptocurrency for them. Okay. But those are all theft. That's what the motive is, but not in this case. These samples really only did a few things and none of them follow the motive for malware criminals. It's fascinating. He had a thing that he posted over there on Twitter, kind of talking about it, but once the victims executed this Trojan file, it gets sent out to a server and I'm sure the FBI is tracking down this server. [00:19:16]It's one flourish. She drew.com in pronounceable. And it's it's not the one fee share, which is the name of a Cod storage provider, but it's pretty close to it. And it sends it out. I'm looking at the list of all of these websites that it tries to block by going into your hosts file. But it's an interesting way to approach it. [00:19:41] Isn't it, frankly, by mapping the domains for all of these torrent sites and pirate site. To your local host, the malware is making sure that your computer, I can't access those websites. Okay. Anyways, if it happens to you just go in and edit the host file. It's really quite that simple. All right. Stick around everybody. [00:20:03] But while you're waiting, go ahead, go online, go to CraigPeterson.com. Once you're there. You can easily subscribe to my newsletter and keep up-to-date on everything. CraigPeterson.com. [00:20:18]We've been worrying about what is happening with ransomware with a cyber attacks and where is it coming from? We've got a new study out, did showing that one in five manufacturing companies are not only targeted by cyber attacks, but are getting nailed and getting nailed back. [00:20:38]This is a bigger problem, and I think most of us realize, and I have a few manufacturing clients who have been nailed badly by cyber attacks. Very badly. There is a new study out that looked at this it's called the manufacturing cybersecurity. Index. And this is a report that has the results of surveys of 567 manufacturing employees. [00:21:08] Now that is quite a few and most of these people were in fact, in the it side of things, some of them were specifically in the cyber securities. That one was most interesting about this. Isn't the fact that just that one out of five manufacturing companies is targeted by cyber attacks, but what the response, what the thoughts of these people that run the companies are. [00:21:37] And I say that because I am just constantly amazed at how businesses just are not paying attention to this, and this is proof again, and here's what it is. Information stealing malware makes up about a third of attacks, but companies are worried about what ransomware, the worried about ransomware shutting down production. [00:22:05] That is a very big deal because of course it does, but what is going to hurt you more? And that's what you got to figure out. That's what companies have to really look. These numbers that we're looking at are according to this article I'm reading at a dark reading, which is a great site. If you haven't been there before, and you'd like to follow some of these things in the cybersecurity world, definitely check it out. [00:22:34] Dark reading, very easy to very easy to look at lots of good stuff. But Robert limos is a contributing writer over there. And he's the guy that wrote that. And so he is saying that more than one third of all manufacturing firms are attacked every month. That's absolutely amazing. Now, of course not all manufacturing employees really know when a company is being attacked, but ransomware attacks that they know, because usually that means much of the company is shut down when it happens. [00:23:12]Because ransomware attacks have this major impact on the business and the other types of attacks.  information most of the time companies never find out unless it's too late again, it's usually ransom or extortion. They're two sides of the same coin. So an extortion attack might be where they get onto a network. [00:23:37] Exfiltrate data. And then they say, Hey, listen, we've got all of this data. Do you want us to post your bank, account numbers, customer information, your intellectual property, your plans, whatever it is, you want us to post them online? Huh? And if not pay out. Okay. So this is, I think a very big problem. [00:23:58] There are major blocks between it information technology and security teams. And I also have to point out that most it decisions nowadays most what would normally be an information technology decision is actually being handled by a line of business matters. Who chose the software you're using to track your customers? [00:24:25] It was probably the sales guy, right? There's the, it's not, the CEO is not the it director. It's the director of sales or marketing or the accounting people who decided to use QuickBooks online as opposed to using something else. All of these types of decisions are out of the hands of it and are way out of the hands of the cybersecurity. [00:24:52] That's because of this massive changing landscape out there. It's absolutely huge. Now there's a survey also of 250 information technology workers, and they found that 61% of the companies experienced a cybersecurity incident affecting their factories. 61%. Of manufacturers had a cybersecurity incident that affected the factories and three quarters of those incidences took production offline. [00:25:26] That's according to another report that came out in March, just mindblowing. Isn't it. So ransomware accounts for only 13% of these attempted attacks on devices. But the information thieves account for 31% of the attacks and file us attacks account for 28%. So here's a quote from morphous sec. These are the guys that produced the first report. [00:25:56] I mentioned, although these sobering threats are certainly not limited to the manufacturing industry, cyber attackers are acutely aware of the data manufacturing facilities have on hand, right? Think about all of that data, think about all of the intellectual property. So it goes on. In fact, some cyber crime groups have even been using ransomware as a smoke screen for cyber attacks, designed to steal intellectual property, increasing the damage they can inflict in the long run as they bully victims. [00:26:31] By threatening to leak data if they don't pay. Now, I've warned about that before. If you've got something that looks like a ransomware attack happening, pops up on your screen, it's got that classic red screen ransomware page. That may just be a smoke screen. You may not have ransomware. [00:26:49] Your files may not be encrypted because what most of these guys nowadays are doing is making additional money offers, stealing your files solid. It depends on the group and this isn't what dark side does, but some other groups do and they can really socket. Ever since the authorities disrupted the emo tech network in January, we've seen attacks split into and smaller groups are increasingly working together in new ways. [00:27:19] And these highly targeted groups are very dangerous because they can execute multi-faceted attacks, giving the collective expertise. Again, it's just like business. If you're trying to sell something, you need to narrow down and you need to get as narrow as possible. And that means the cyber groups are specializing in a specific industry and they're specializing in a specific way. [00:27:48] To attack. This is really fascinating. And there's a few reports that come out every year. Verizon has a very good one on cyber attacks. Statistics. IBM has one gardener of course always does their little thing on the side. Those tend to be, and more narrowly focused, but this is the first time we've seen this report. [00:28:09] So we don't have any sort of comparative data from prior years. But what the, what these guys are saying is that in that the pandemic has shifted attack trends and ransomware has grown from single digit percentages to 13%. As I mentioned already, almost two thirds of surveyed employees believe that the chance of a breach increased because of remote work. [00:28:37] And we know that's true. BI has been warning about that. We've seen it again and again. So be very careful. Okay. Most of these manufacturing companies have had people working from home during the lockdown, nearly two thirds said that it has increased the risk of a breach. And let me tell you, it really has. [00:28:58] And so keep all of that in mind, if you are in manufacturing or if you're concerned about our manufacturing base here in the us man, is there something to be worried about? And that's a shame. How do we conduct business? How do we keep our economy going? If our manufacturers are getting knocked down or getting knocked out of the game, Hey, visit me online. [00:29:23] CraigPeterson.com. You'll find all of this all on my podcast and much more. [00:29:28]We've had some good news this year about the bad guys and law enforcement. That's why it's good news because we've been shutting a bunch of them down. They're still out there and there's more and more, and it's getting more expensive, but I'm going to share some other good news. [00:29:45] Ukraine has had a lot of cybersecurity problems. [00:29:49] You might remember this tax program. That was the number one program used in the Ukraine, or I guess they just say Ukraine now. And it had a major piece of malware. And near, as we can tell, it was designed to attack the Ukrainian users of this tax software. Now, not just because, why would someone outside of Ukraine use the tax software? [00:30:19]No. What happened was the software gets onto a computer and so much Maltz in the militia software game. It goes and tries to infect other computers and then other computers, it goes on and on. So what happened here was it looked like the we're trying to really wreck havoc with Ukraine and with the government's money supply coming from TAC. [00:30:47] Remember this whole thing where you crane was invaded and we didn't do anything right. And Russia took it over that portion of trying to get down to some more, again, see access using Ukraine. So it an X part of Ukraine on it was, Hey, it isn't does it. It is nothing yet. It was Russian special forces. You had that airplane that went. [00:31:11] Down apparently also by Russian special forces. So Ukraine has had. Enough and the Ukrainian police now have arrested members of this noon Torrijos ransomware gang that also has targeted American universities and other businesses here in the United States. This is a very big deal because it's bigger than it might appear. [00:31:37] At first. This was the last Wednesday. The Ukrainian national police made an announcement that they were working with Interpol and the U S and south Korean authorities. Now why all of those different places? Obviously they might want to use a little bit of expertise, maybe. BI, maybe from some of these others, but as it turned out, the most of the damages were in the us and South Korea and the bad guys were there as well. [00:32:13] This is also because they're having trouble, these ransomware people and people that are trying to spread other types of malware, their hands. Trouble finding the right employees. Yeah. Yeah. Employees sometimes their gig. And they'll hire people to launder money, unbeknownst to them many times, it says, Hey, I don't have a PayPal account. [00:32:37] Can you I'll transfer some money to you on PayPal and I'll let you keep 50 bucks or whatever it is. And if you could just wire it into this bank account. So those are called mules and they're part of the money laundering. If you've done that you might've been involved in something illegal, some of those people were here in the U S cause that's again, they're trying to get the money out nowadays. [00:33:01] They are also courts using Bitcoin primarily, but other cryptocurrencies as well. But these guys were, it was called Klopp. They had, or  depending how we went. They had stolen a half a billion dollars. Basically half a billion dollars in damages. So everybody really wanted them. But this is the first time that a national law enforcement agency has carried out mass arrest of a ransomware game. [00:33:34] That is a very big deal. So Ukraine is now doing more basically than Russia has. Russia is a hub for ransomware gangs. We know that right? Whether Putin has control over them as directed them or not, that is up to debate, but there are a lot of ransomware gangs over and run. And you think about Russia and how big it is you realize its economy is about the same as New York state. [00:34:02]Yeah, it's a decent sized economy, but it's nothing compared to the other major economies in the world. They have Russia been blamed for harboring cyber criminals because they have not been prosecuting them and they don't extradite them. Remember president Biden was going to ask for extraditions and they're trying to figure out a deal and. [00:34:28] President Putin said sure. We'll extradite them. If you extradite people, we want to, which of course isn't going to happen. So who have they been going after and what have they been doing? This group is one of several ransomware. Cartels is what the call-in on. Now that sees the target state. And then encrypted and demand a ransom to release it. [00:34:55] And then they also do the double extortion where they say, Hey, if you don't pay the ransom to decrypt your files, we are going to leak sensitive information on it. So the targets they've included shell oil company, the international law firm Jones day. You might've heard of that one as well as several us universities, including Stanford in the university of California. [00:35:25] Think of how big that is. I'd be shocked if university of California, wasn't the biggest. In the country. So in most cases, these hackers used a vulnerability in this file transfer product by company called a . So if you're using that's ACC E L I O N S  in your business or to connect to your business or file transfers, double check it and make sure it's up to date because that's how they compromise their Vixen. [00:35:55] But they're a victim. Obviously ransomware is in the spotlight right now. There've been a lot of these huge attacks hitting our critical infrastructure. We've got the colonial pipeline. We've also got a course them, big meat processing plant. We've seen them hit some of these water filtration, plant electric grid. [00:36:19] All over the place. So governments, not just the us, but worldwide now are under a lot of pressure to try and stop these cyber criminals. So we'll see what happens, a small country like Ukraine. It is it's just amazing to me that they are taking the lead. It's a, it's just incredible. So let's look them up right now. [00:36:46]Ukraine size financial see what it has to say here on duck. Duck go their economy. So they rank per capita GDP, gross domestic product, a hundred and 19th, not so good. And their GDP rank is 56. So in other words, most of their people are on the very poor side. And a number one looks like sector is agriculture. [00:37:13] So they are a head of Russia. They are ahead of most countries except really Eastern European and the United States. So congratulations to Ukraine on that one. Very big. I'm trying to find out here how many people there were. Okay. So part of this take down Ukrainian police on Wednesday, and this is an article from ARS. [00:37:38] Technica said that it had conducted 21 searches in the. Kiev, I guess it's pronounced region of homes and cars of those arrested seasoning equipment, 5 million Ukrainian here, Venus, which is around 200 grand and property video footage shared by the police shot officers ready in homes and what appeared to be wealthy neighborhoods and towing luxury cars, including Tesla. [00:38:06] The police said, had managed to shut down some of the group's digital infrastructure. And it's unclear whether those arrested were core members of the group or affiliates. And the defendants here face eight years in Ukrainian prison does not sound like a fun time for you. That's for sure. I want to encourage everybody to take a few minutes if you haven't already and get my newsletter. [00:38:31] Now, when you sign up for it, I'm going to send you a few special report talking about some of the things you can do. Right now in order to secure your computer, whether it's a home computer just one office, computer, or a whole office, I go through some of the most important things. Also you'll find on my home page, a video on how. [00:38:57] To thwart most of the Russian ransomware. And it's really simple. So it's like a five minute, not even video shows you exactly what to do, and you are going to be ahead of those Russian hackers. So how's that for really good news. Now you can get my newsletter, which comes out every week and I try and keep you up to date on the goings on by going to Craig Peter sohn.com/subscribe. [00:39:25] Now that's where you're going to find links to my podcast, which you can also find right there on my website. You can find all of the interviews or people are interviewing me. You can find this radio show, all two hours worth of my weekly podcast. You can find it all or right there on the homepage@craigpeterson.com. [00:39:46] Now, if I could ask a favor. The way to get a podcast out into more and more hand is to get the subscription numbers up, not just the downloads, those are important, but the subscription numbers and to have people obviously listening to it or watching it did, by the way I post this up on YouTube as well. [00:40:10] So you can watch it there. Listen, really. I am not posting much video right now. Do post some. But I, if I could encourage you to go to the 800 pound gorilla or even your favorite podcasting platform, go to Craig peterson.com/itunes. That will then take you directly to my iTunes podcast. Page Craig Peterson, that's Craig Peterson, P E T E R S O n.com. [00:40:40] And. Put a slash and then I tuned ITU NES, and that. Get you to my iTunes podcast page. I hope I've earned five star review from you. So if you would leave a review and give me the five stars, hopefully, as I said, I've earned it. I'm also on a whole bunch of others. You can go to Craig peterson.com/spotify and many others. [00:41:07] So check it out. Please do subscribe to the podcast, whatever your favorite podcast app is, and that will help. The word out, we can get a few more listeners here. I really do want to help these people out, help you out. Particularly Craig peterson.com. You'll find everything you need to get started right on the homepage. [00:41:31] All right, everybody take care. [00:41:32]Apple and Google are changing the way they are delivering privacy in a very big way. Have you ever spoken to your device and giving it a command? Yeah, the smartphones, et cetera. That's all changing for the better. [00:41:48]Apple and Google have for very long time now been trying to do something that just fascinates me way back when in college, in the seventies, I was working on some software that did handwriting recognition and. [00:42:05]It was just beyond, incredibly hard to do back then. And so we narrowed it down the scope down and just signature recognition. Is this the same person signature? And, we got somewhere, but it wasn't like very good, frankly. Today we have come a very long way. I am still amazed at how well computers can speak to us, but it isn't just them speaking. [00:42:31] Now, of course our computers, our smartphones, or our watches can go ahead and listen. To what you're saying. Absolutely. Listen and listen closely and understand it. But the big question is how, what are they understanding? And from a privacy standpoint, where are they doing the understand? No. I wrote some software that takes meetings or other things like my radio shows and sends it on abit, packages it up and it sends it on up to Google are not Google. [00:43:10] I should say Amazon. And has Amazon transcribe it for me. Now that software didn't take me very long to write because Amazon has these services that you can use using what are called API APIs, application programming interfaces. So I was able to write some software. That transcribed radio shows and transcribed meetings in the matter of Wembley, less than an hour, including all of the debugging and testing and everything else, to make sure everything was going to work and it wasn't going to fail. And it didn't keep stuff up in Amazon longer than it needed to and tied into my right accounts, everything. And. And our, I remember in the early eighties, trying to come up with a system that could take a phone call inbound and walk people through a menu and let them hit a button. [00:44:03] So they, press one for this two for that, et cetera. And this was on an apple too. I was writing it in assembler and in basic, oh my gosh, bringing back all kinds of memories. We now have these great, incredibly smart devices. And since the Dawn of the iPhone, a decade plus ago, many of the smarts in our smartphone in our computers have come from somewhere else. [00:44:28] Just like I have transcriptions done by Amazon. That's up in the cloud. They have all of their data centers in some amazing software that can trend transcribe almost anything even with kind of batteries. So the mobile apps and our phones, or sending our user data in this case, our voices that were recorded up to the cloud, and that would transcribe speech, or maybe giving you some ideas of what the next word is, you're trying to type. [00:45:01] So you only have to hit one. Where it's changing now is where it's being processed. Apple has for quite a while done processing as much as possible in the local phone set the handset. So you wake it up. That processing is done locally. Same. Thing's true for Amazon. Google has been doing much the same thing and apple has added to its devices machine learning. [00:45:28] That's designed to be able to do this more and more so that your question. So you might say, Hey Siri, what time is it can be processed locally in the device. That's exactly what Google is doing as well, because these smart phones, even the ones without machine learning, like a lot of these Android phones are smart enough. [00:45:52] To do some real crucial and frankly sensitive machine learning tasks, like asking very simple questions or even doing the speech transcription. So at Apple's big event this month, apple said that its virtual assistant is going to be able to transcribe speech without using any cloud resources. Ella depends on the language. [00:46:19] Obviously English is where they're probably are going to focus. And maybe a few other European languages. Future iPhones and iPads are going to be doing all of that locally. And if you pay close attention to the releases of Mac OOS, you'll see that future, like the next release of Mac iOS, that's already embedded. [00:46:42] Is using special processing. That's only available using the apple chips because apple again is embedding machine learning into some of these. It's just amazing what they're doing. And Google is following suit. Google said the latest version of Android has a feature dedicated to secure on device processing of sensitive data. [00:47:09] So they're calling that the private compute core that's Google's name for it. And initially it's going to be used to keep the smart reply feature. The Android has built into its mobile keyboard that can suggest responses to incoming messages, keep it local on the phone. So that's a good thing, right? [00:47:30] This wizardry is going to give you more privacy because even though apple and anonymize. Anything that's going up to the cloud. Anything. If it is being, if your voice, for instance has been sent up so that it can be processed and it happens, like fad, it's just amazing how quickly it all happened. [00:47:50]Google is doing much the same thing. They're just going to say we're just going to process it locally. So you might not notice a difference because of how fast both companies are able to process your voice, but on-device machine learning offers more privacy and even faster apps. Just really, again, using the old snap trick here a much snappier than they ever were before. [00:48:20] And by not transmitting your personal data, it's cutting the risk of exposure. It's also saving time, because right now, again, it has to record it. It's often streaming it live so listens for its wake up word, which might be, Hey Siri or hello, Google or whatever you've got to set up to be. And my phone just woke up and it sends started streaming it up to the cloud. [00:48:49] So you have to wait for the data to be sent then processed and then sent back. But it's amazing how fast it is. So this is very. Apple has always had your privacy and your security is one of their main focuses. But when it comes to our friends over at Google prying on your spine, on you, Brian eyes is really the name of their game. [00:49:15] They want to know everything about everyone. My mom, one of my sons was over at his girlfriends and she has these face book. Devices, which I've always argued against people getting, cause there's nobody worse than Facebook. Even Google isn't as bad as Facebook and they were talking, he and his girlfriend about a hammer. [00:49:41] And then within minutes they started getting advertisements for hammocks. Now they weren't talking through this Facebook portal, which is kinda like an the Alexa or the Google home with the camera and a screen on it. They weren't talking through it. They were just talking. Around it and they weren't looking it up on Facebook or anything. [00:50:03] So they have their strong suspicions. They were being spied on. And frankly, I do too. Cause my son, this particular son knows tech extremely well. Okay. So Google started gathering data on the Chrome browser. And how much are we using it? What you're using it for through a technique, they call differential privacy, which adds what's called noise to harvest the data. [00:50:28] Now you can get plugins for your browser, that issues randomly. Queries searches. So Google thinks, okay, so you just searched for size 13 socks, but you didn't, your browser did that in the background on purpose to basically poison Google's harvesting of your data, because they can't really tell the difference. [00:50:52] So that Google has started doing this themselves in 2014 a little bit. So that the information about you. Really wasn't that accurate? Google's now trying to put you into a box. So rather than gathering all the information they can about you specifically about you just long-tailed about you, what they're doing. [00:51:16] Is putting you in a box. So you are a 40 year old, white guy from new England who likes cars, right? So you'll be in that box as opposed to specifics about you. And that part of the reason for that is because they keep getting nailed by all kinds of lawsuits. Apple has a technical. On data gathered from phone phones to inform them well, what emojis people are using and type in predictions and apple completely. [00:51:43] Anonymizes it. So it's interesting to see. I am glad to see both apple and Google out there in the forefront. Now, trying to anonymize stuff, trying to keep the processing on your device, which is going to save you a lot of time. And. Provide a little bit of privacy. So there you go. Major update to privacy coming first from apple, and then it looks like Google is going to follow suit. [00:52:14] Hey, have you visited me online? You can get my newsletter for free. I have a free one. Go to Craig peterson.com/subscribe. [00:52:26]I came across this article in Fox businesses week that I knew I had to talk about. And this is about ransomware and how a ransomware attack can really begin in some pretty simple ways. So we're going to talk about that, right now. [00:52:43]You I'm sure heard of the colonial hack. You guys really are the best and brightest. If you're listening to this show and you are a regular, you are among the top 5%. Let me tell you, so you know about the colonial hack and colonial pipeline, of course. Down. We didn't really get nailed by up here in the Northeast, because the way of the way the pipeline works to see the pipeline sends fuel and stuff, sends all kinds of things. For all the way from down in the Gulf coast, the basically all the way up through new England and they ship different types of fuel and they can't ship them all at once and they don't ship to all areas at once. So let's say new England need some home heating oil. They will schedule a time and they'll say, okay. [00:53:35] So from 8:00 AM on Monday until five, a 5:00 PM on Thursday. The pipelines are going to be full of home heating oil, headed up to noon. And all of those big oil tanks that you see, particularly in like north Western or Northeastern New Jersey, those our holding tank. So our friends at colonial pipeline will ship at op we'll, hold it. [00:54:00] And then from there, it gets distributed by a trucks, to our homes and et cetera, et cetera. So they do the same thing for jet fuel, car fuel, gasoline, diesel, et cetera. Here in the Northeast, we had just been delivered a whole load of fuel and then the ransomware attack hit and colonial pipeline decided to. [00:54:26] Down the whole pipeline. Now there's people who say they shut it down because they didn't want to lose money because their billing systems were offline and they didn't know who was getting, which fuel, et cetera. That might be part of it. But it's not a bad idea at all. If you're getting ransomware to shut the machine off. [00:54:47] Just shut it off. So it doesn't spread to other machines and shut off the other machines as well. So they don't pick it up. Now we have some automated systems. So we had a client who they, one of their employees. In fact, it was one of the C level people, which of course they always demand exceptions to their security protocols. [00:55:07]They managed to pull in some ransomware, bring it in. And we're looking at it, they're on their computer and it started to install itself and immediately our systems cut them off from the rest of the night. So they weren't able to the bad guys who are able to spread it all. It was on that one machine and we stopped it before it started doing anything really bad. [00:55:33] Even on my max, I'm running some software. No, I should do a training on this, some free software that keeps an eye out for apps that are opening a lot of files and doing something that might be encrypting them. Sometimes it's hard to tell if your program, if something's being encrypted or not. [00:55:50] So it tracks all of that and tries to, stop it. And it does a good job. Sometimes it stops legitimate software too. But when it stops at a pop has a little pop up, Hey, us, this program, it gives you the names doing this. Tells you the folders. And he said, okay that's fine. Just let it go. And in the, in Microsoft are not Microsoft in the Mac world, just like in the Unix world, you can suspend a process that's running. [00:56:15] So it just sends a suspend signal to it until such time, as you either say, no, it's bad, kill it or let it continue. So they did the right things by shutting it all down and then trying to figure out, okay, so what's happened, where is it? What do we have to do? And they ended up paying the ransom. Do you remember that as well? [00:56:35]We also had this problem with JBS and JBS of course, was that massive meat processor. It's actually a foreign company, but it had a huge. Us meat plant. And we've got a wonder, is this a real war? Is this a war we're starting to fight online? We're not at a kinetic war right now, but is China behind? [00:57:00] This is Russia behind us. And I got to say it sometimes. It's really hard to tell they might be using. Russian tools, but it could be Chinese hackers. There are so many questions here. It's just hard to know. So how do these guys get it in? With my client, they brought it in thinking, oh, okay I'm going to put this on my thumb drive. [00:57:21] I'll bring it in to look at it in the morning. And it was an email and it was supposedly from the better business bureau and they needed to do some follow-ups. So he brought it. That is referred to as social engineering. It is a kind of a phishing attack where they know, okay this company is obviously going to be concerned about a better business bureau thing and complaint, and they're going to want to respond because they want to keep the reputation up. [00:57:47] Cause they were a retail operation. Makes sense. That's what social engineering is all about. Just looking for cracks in the human shielded organizations is the human shield, really doing what they should be doing. Have they been trained and it's so easy to get tricked. I don't like some of these companies that go ahead and send out emails that are phishing emails, seeing if they can get an one of their own employees to click on it. [00:58:23] And then what they do is they reprimand. No initially might be okay. We got to go through another training and you, so you sit through the training. Okay, great. Great. Okay. I get it. Yeah. Yeah. Bad boy. Slap on the wrist. All so it might be that it might be something much more critical, much nastier where some of these businesses are in fact firing. [00:58:47] You do it two times you're fired. Okay. Or three times that I've seen that more in Europe than in the us, but some of the companies are doing that. I could totally disagree with it. And anybody can be fooled, which is why you've got to have a multi-layer set of protection. Okay. But what this is doing is letting the attackers in the door. [00:59:12] Once they're in the door, they try and get higher privileges, which is basically more security access so that they can start going into various files and machines and start spreading. We call it east west, right? Spreading laterally within your neck. And that's a key to carry out a ransomware attack. He can be that simple. [00:59:36] Now most cyber attacks about 70% are related to email phishing. So phishing emails, which appear to come from a trusted source are very simple but effective. For them to conduct social engineering, ransomware virus attacks on a computer. They are all tied together and we're not going to get into a lot of depth here. [01:00:00] I certainly do some webinars and some other trainings on this. In fact, my thinking of releasing my improving windows security training again, for people that want it where. Through. Okay. Here are the main configuration things you need to do on your windows, computer or did to help secure it. There's no perfect security, but improving it. So I've got that course out there. A lot of you guys have already taken. And I appreciate you and your support. Let me tell you because it helps to cover some of my costs, but I think I might do that again. Send a little thing to everybody letting them know about the improving windows security, the course. [01:00:39] All right. So I want to invite you again, go to Craig peterson.com/subscribe. Now you may not know. So I'm going to explain right now what my newsletter is. Every week, I find six to 10 articles that I think are very important and I'm reviewing literally thousands of articles every week. Some of it's automated review and the rest is me sitting there looking at them, trying to find what are the ones I think you'll be interested in. [01:01:12] Those from me every weekend, ish. I emailed this, go to Craig peterson.com/subscribe. CraigPeterson.com/subscribe. Stick around. [01:01:25]A lot of us have been complaining about cookies and tracking for a long time and Google who has finally heard us. I'm I'm not sure I heard about this, but we're going to talk about third party cookies right now. [01:01:40] Third party cookies are where you go to a website and that web browser kind of squeals on you. Shall we say. And what happens is Google, for instance, is trying to track you. Would you go online as you go between websites, they're calling this kind of an advertising surveillance industry on the web. [01:02:07] And frankly, this third party cookie has really been an important part. Of this whole surveillance industry. What it does now is it allows a website to have a look at where you have been online. And when I say it allows a website, it's really Google, that's doing the tracking. Obviously you're going to a website, Google doesn't own every website out there. [01:02:36] And in fact it barely owns any. When you look at the number of websites that are out there, Internet. So Google has this whole concept of if you're visiting this site and you have visited this site and this other site, I know something about them. And so it sells that information. So because it's seen the pattern, right? [01:03:03] That's the whole idea behind the advertising. Phasing out these tracking cookies and these other persistent third party identifiers has been something people have been trying to get rid of for a very long time in the electronic frontier. The foundation you'll find them online@eff.org has been jumping up and down, trying to get everybody to pull up their socks. [01:03:28] If you will. One of the first players to really jump into this as apple and apple has pretty much told the whole industry. Got to stop doing some of this tracking, some of the tracking is okay. Again, how many times have I said, if I'm looking for a Ford F-150 then I don't mind seeing ads for the Ford F. [01:03:53] D, but why would I want to see ads for a motor scooter when I'm looking for a pickup truck and frankly, if I'm looking for an F-150, I expect to see ads maybe for a Chevy Silverado or a Dodge truck. Does that make sense to you? Because I'm looking for something and that's what I'm interested in seeing. [01:04:17] While Google is now jumping onto this bandwagon, because apple has said we are going to be doing a couple of things. We are going to be forcing you app developers to tell everybody exactly what you are doing with their information, what you're tracking, who you're selling it to, what it's being used for. [01:04:40] That's a very big deal. And it's got the whole advertising industry. Very. Worried and Google is coming along saying, okay, apple will do you a little bit of one better. And of course the biggest complaint, or, from Facebook who ironically has been buying newspaper ads, if you can believe that, google has been destroying the newspaper industry. Now it's going to newspapers to try and get people to stop apple from destroying Facebook's industry, right by blocking some of the advertising tracking that Facebook has been doing. Now, what they are doing is what Google is doing is looking to replace these third party cookies. [01:05:30] And how were they going to do that? They are already doing a few rather sneaky things. For instance, they fingerprint your brow. Now your browser has a fingerprint because you have certain extensions on your browser that you've added. You have your computer, that which has an operating system that has a certain version. [01:05:54] It has a certain amount of memory. It has a certain amount of disc storage, a lot of the private information, the personal information about, so your computer can be gleaned by a website. So one of the things they've been doing this, you okay, you're blocking cookies. No problem. I can still figure out who you are and they do now. [01:06:17] They don't necessarily know exactly who you are, but they have a very good idea. One of the proposals the Google has come out with is called the federated learning of cohorts, which is very ambitious. Could be the replacement. If you will, for these third party cookies, that could be the most harmful. And what it is a way to make your browser do the profile. [01:06:49] Itself. So historically they've been able to track your browser as you go around and then they have to pull all of that information together. They pull it together and they come up with a picture of you and who you are. Yeah. You're interested in buying a pickup truck, particularly a man. Okay. Is an example that picture gets a cat gets a detailed about you, but it's something that the advertisers have to put together. [01:07:20] What this flock or federated learning of cohorts is doing is it's boiling down your recent browsing activity into a category. They're calling this a behavioral and behavioral label, and then they're sharing it with websites and advertisers. So the idea is basically your web browser. It self is going to put you in one or more buckets and the websites that you're visiting and the advertisers that are advertising on those websites will be able to get that label that your browser has put on. [01:08:06] You. Yeah, you like that. So what eff is saying is that this could exacerbate many of the worst non privacy problems with behavioral ads, including discrimination and predatory targeting. You can guess what those things mean. So they're calling this a privacy sandbox, right? It's always the opposite. If Congress is passing a bill, that is a COVID relief bill, you can bet that there's very little to do with COVID relief in the bill. Wait a minute, actually. That's true. There's only 9% of the money in this almost $2 trillion spending plan. The night last 9%. That actually goes to COVID relief, instant COVID relief bill. [01:08:53] Same thing here with Google. Privacy sandbox and it's going to be better. So Google says in the world we have today where data brokers and ad tech giant track and profile everybody with complete impunity, just like Equifax has just like cat. Kofax lost our personal identity. Bio level information, our social security numbers, or addresses or names or date of birth, et cetera, et cetera. [01:09:20] Yeah. Yeah. Okay. We pay a small fine. Yet. We go on, I, are they out of business? Have they lost business? In fact, they gained business because people have been paying that Kofax too. Monitor their credit. Oh my gosh. But that framing and the Google is talking about is based on a false premise that you have to choose between old tracking and new tracking. [01:09:45] Does that sound familiar? Yeah. So it's not an either or. We really should be rejecting this whole new federated learning of cohorts proposal. The Google has come out with, you can bet that apple is going to reject this outright because it's really rather terrible. If you care about your privacy on the other hand again, I look at it and say, I want an F-150. [01:10:14] I don't mind ads for pickup trucks, so what's wrong with that? Okay. There's two sides to this. I just don't like them calling me by name. When I walked past a billboard. [01:10:25]We really, aren't going to talk about Bitcoin in this segment. So stick around. I had to talk about Russia this last time around, but Bitcoin, the prices are surging. People are mining. What does that mean? And why are they using more electricity than the country of Argentina? Bitcoin has been around for a while. And I don't think anybody out there has not heard about Bitcoin. It is a power in and of itself. We don't know who actually came up with this whole concept. There's a concept behind Bitcoin called blockchain technology and blockchain technology is based on. The concept of ledgers, where you have ledgers, just like a bank ledger that keeps track of every transaction. [01:11:16] And there are hundreds of thousands. There's just so many ledgers in the world. And in order to verify transactions, half of those ledger entries have to agree. Pretty basic on that level, but what is the Bitcoin itself, which sits on top of this blockchain technology? If you want to look at it, simply take a look at prime numbers. [01:11:42] Hopefully you can name the first five prime numbers, right? 1 3, 5, 7 11. There you go. Ta-da those are the first five of I think I got those right prime numbers and applying numbers and number that is only divisible by itself. And why. Which is why one is a prime number and we use prime numbers a lot. [01:12:06] Nowadays, most of the encryption that you're using is based on prime numbers. If you go to a secure website, you're using something called SSL, which is the secure socket layer. And that's what shows up in your browser, in that URL line as a little lock, if you see that lock, that you have. [01:12:27] Effectively a VPN, a virtual private network between your browser and that remote server. Yeah. Guess what? You already have a VPN, right? Why use one of these VPNs that spies on you? So that is encrypted data and it's very difficult to encrypt in between. How does it do that? It's using something known as public key technology, the RSA algorithm. [01:12:55] We're not going to go any further down that, but basically it's a allows someone to have a public. And use that public key to encrypt a message. And then you, the person who's receiving the message whose private key was used to do the encryption can decrypt it using their private key. So the public key side, the private keys side, it allows the encryption from end to end. [01:13:24] That's what the SSL is. Okay. When we're talking about Bitcoin, we are talking about something that goes and uses some of the similar technology, because what it's doing is using the. Prime numbers. That's what the RSA algorithm is using this encryption algorithm, using these very large, very complicated prime numbers because you get past 11 and see 12. [01:13:50] That's not a prime, right? Because it's divisible by two and six and three and four, and then let's see 13. Okay. That's a prime 14, no 15, no 16. No. Okay. It gets more difficult. I remember way back when writing a little program that just found prime numbers and it looked for prime numbers and the easiest way to do it was I would start. [01:14:22] First of all, you take a number. Divide it into, there's no reason to go any higher than that when you're trying to figure out if it's prime or not. And then I would start looking at some of the base numbers to try and figure it out. And then of course, real mathematicians were able to figure out better ways to find primes. [01:14:39]When we're talking about Bitcoin and some of these other cryptocurrencies, they are also using these very large prime numbers, just like you're being used for this public key encryption. And they also have some other parameters around some of these prime numbers. So to have a Bitcoin is to have this digital number that represents a unique prime number. [01:15:06] If you want to mind what you're doing is you are trying to find a prime number that no one has ever found before, just to oversimplify things a little bit. So you find that pine number and Tonna. Now you have a Bitcoin sounds easy enough sounds quick enough. It is not easy and it is not quick. And it's not just the based on the prime number algorithm, but we're keeping this simple here. [01:15:33]We have found millions now of these Bitcoins. I should look that up and find out exactly how many, but there are many Bitcoins. The whole algorithm, the whole system is set. To do some restrictions here. There's only a certain number of these Bitcoins that will ever be mined. It's estimated that something like 20% of the Bitcoins that were found have been lost because the encryption was Jews to keep the keys. [01:16:08]People forgot it. You probably heard about this guy that has. A quarter of a billion dollars in Bitcoin in this wallet. And he only gets eight tries before it auto destructs, and he hasn't found them yet. So there's a quarter of a billion dollars that's unreachable, but that's what we're talking about here. [01:16:27] Bitcoin. In this day and age, Bitcoin mining is so hard and it takes so much computing power that it is using up a couple of things. First of all, the thing that bothers me the most is it's using up these GPU's these graphical processing units, because GPU's, which we typically use for graphics processing are set up so that we have are hundreds, thousands. [01:16:58] Processes that can be happening on that card simultaneously, various small little tiny processes that can be set up to somewhat be optimized for Bitcoin mining or mining, any of these other cryptocurrencies. And then the people who really want to make money on money. And these cryptocurrencies have machines that are special machines. [01:17:22] They are designed specifically to mine, one type of coin, one of these crypto coins. So we're talking about Bitcoin. So there are machines that are designed to mine. Bitcoins, go to eBay and look for Bitcoin miner. They used to have all my on Amazon. I haven't checked in a while, but you'll find them in both places. [01:17:45] At least you used to be able to, you can certainly still find the money. And you'll find some that are old, that are used and some brand new ones. It is expensive to mine them. One of my sons and I, we decided years ago to try and do a little mining. We probably should have tried harder. But we gave up because it was a, who knows what's going to happen with Bitcoin. [01:18:08] There are so many cryptocurrencies. Then today, there are people introducing new cryptocurrencies all of the time. And I avoid those like the plague, because you never know what's going to happen. Bitcoin is definitely the 800 pound gorilla out there. We were able to mine, I guess my son, he mind a couple of other little currencies, they're worth a penny or two, not a very big. [01:18:33] We have now so many people in China, for instance, that were doing Bitcoin mining, the China could not produce enough electricity to mine, the Bitcoins. So China went around and shut down anybody that was mining Bitcoin, and we have something called the Cambridg

In dieser Episode spreche ich mit Daniel Schmidt, Product Marketing Manager, Kofax. Wir sprechen über folgende Themen: Wie unterscheidet sich Kofax von anderen Mitbewerbern? Warum ist die End-to-End Customer Experience entscheidend? Welche Rolle spielt die Employee Journey? Sind Low-Code / No-Code Plattformen die Zukunft? Interviewgast: Daniel Schmidt, Product Marketing Manager, Kofax LinkedIn: https://www.linkedin.com/in/ingdanielschmidt/ Podcast-Moderator: Christoph Pacher LinkedIn: https://www.linkedin.com/in/pacherchristoph/

As we grow more dependent on mobile apps for transactions and contact tracing check-ins, we realise how crucial data transfer can affect our daily lives. Social distancing measures imposed have caused reduced footfall and economic activity, and businesses have to accommodate new and secure ways of transacting digitally. e-Signature technology is in the spotlight for providing businesses with a solution to reduce physical transactions and make the move to the digital realm. We talk with Kofax’s Soon Yong, and Greg Cowl to learn more.

As we grow more dependent on mobile apps for transactions and contact tracing check-ins, we realise how crucial data transfer can affect our daily lives. Social distancing measures imposed have caused reduced footfall and economic activity, and businesses have to accommodate new and secure ways of transacting digitally. e-Signature technology is in the spotlight for providing businesses with a solution to reduce physical transactions and make the move to the digital realm. We talk with Kofax’s Soon Yong, and Greg Cowl to learn more.

“I am only comfortable when I am uncomfortable,” says Chris, Huff, CSO, Kofax, as he talks to Praveen Bhadada, Managing Partner, Zinnov about his current role at Kofax, in this latest episode of the Zinnov Podcast Hyper Intelligent Automation series. Chris shares how setting the chessboard and playing the game is challenging in itself but how having a growth mindset can help to decide who says checkmate. Chris also talks about his key business philosophies and his view on the future of the overall Hyper Intelligent Automation industry. Tune in now!

Kathleen Delaney, the CMO of Kofax, joins me on the Tech Talks Daily podcast. Kathleen is an innovative marketing leader and digital strategist who has lead her team towards amazing accomplishments because of her ability to navigate and innovate complex projects. An example of this has was displayed through Kofax's recent "Work Like Tomorrow" rebrand campaign. With over three decades in marketing leadership roles, Kathleen joined Kofax in 2018 to lead the private-equity owned company through a massive rebrand. Dubbed the Work Like Tomorrow campaign, Kathleen dusted off the company's previous brand promise and coordinated a global effort to change its image of being a legacy technology company to its current position as a leader in the Intelligent Automation space. The campaign drove roughly 2.0B impressions in 2019 from over 1K global media placements, leading to a nearly 20% global share of voice, from almost zero in 2018. It also led to analyst recognition, including placement in the Gartner RPA Critical Capabilities report Kathleen reveals the best practices she learned from a successful global rebrand and her market-tested strategies for driving revenue, increasing profit, and invigorating brands.    

In this episode of the Zinnov Podcast - Hyper Intelligent Automation series, Chris Huff, CSO, Kofax talks to Praveen Bhadada, Managing Partner, Zinnov about his journey of choices, micro-risks, technology, and leadership. Chris' unique journey of being a Marine, a Management Consultant, and now a Chief Strategy Officer at Kofax, one of the leading automation players, has helped him continually reinvent himself, rethink leadership and be a part of space where he can influence the future of technology. Chris in this podcast shares his evolving leadership style and how it has enabled his journey. He talks about creating seamless employee-consumer relationships and restructuring business philosophies. “Leadership is something we cannot take for granted,” says Chris – as he talks about supporting the new workforce, increasing outreach, and reinforcing the importance of soft skills, such as curiosity and critical thinking, to overcome the challenges of the digital era. Tune in to this episode and know more about Chris and his magnificent journey as a Hidden Figure ‘The Leaders Behind Automation Technology'.

Al Monserrat's is the Chairman of the Board for itopia. His career spans more than twenty-five years in large enterprises and entrepreneurial ventures within enterprise software, mobility, cloud, security, digital payments, and business strategy. Previously, he was President of Imaging Division at Nuance Communications, taking the Division through its acquisition by Kofax, Inc. Before Nuance, he was CEO of RES Software which he joined after a fifteen-year career at Citrix Systems. As part of the executive leadership team, Al grew the company from hundreds of millions to more than $3 billion in revenue in 2014. Scott Schober is a #cybersecurity​ and wireless technology expert, author of Hacked Again and Cybersecurity is Everybody's Business, host of 2 Minute CyberSecurity Briefing video podcast and CEO of Berkeley Varitronics Systems who appears regularly on Bloomberg TV, Fox Business & Fox News, CGTN America, Canadian TV News, as well as CNN, CBS Morning Show, MSNBC, CNBC, The Blaze, WPIX as well as local and syndicated Radio including Sirius/XM & Bloomberg Radio and NPR.

Al Monserrat's is the Chairman of the Board for itopia. His career spans more than twenty-five years in large enterprises and entrepreneurial ventures within enterprise software, mobility, cloud, security, digital payments, and business strategy. Previously, he was President of Imaging Division at Nuance Communications, taking the Division through its acquisition by Kofax, Inc. Before Nuance, he was CEO of RES Software which he joined after a fifteen-year career at Citrix Systems. As part of the executive leadership team, Al grew the company from hundreds of millions to more than $3 billion in revenue in 2014. Scott Schober is a #cybersecurity​ and wireless technology expert, author of Hacked Again and Cybersecurity is Everybody's Business, host of 2 Minute CyberSecurity Briefing video podcast and CEO of Berkeley Varitronics Systems who appears regularly on Bloomberg TV, Fox Business & Fox News, CGTN America, Canadian TV News, as well as CNN, CBS Morning Show, MSNBC, CNBC, The Blaze, WPIX as well as local and syndicated Radio including Sirius/XM & Bloomberg Radio and NPR.

Digitisation and automation are central to moving forward. It aids in the seamless integration of various business operations to enhance customer experience, and to have clearer insight on business data to foresee future business needs and priorities. For more insights, Howie Lim speaks to Zakir Ahmed, Senior VP and GM Asia Pacific and Japan at Kofax in Mind Your Business. See omnystudio.com/listener for privacy information.

Shari FreedmanChief Financial OfficerShari Freedman is the Chief Financial Officer of Room to Read, an organization that believes World Change Starts with Educated Children.Shari’s leadership has transformed Room to Read’s global finance, accounting, legal and internal audit systems, deploying best-in-class approaches that have streamlined processes, increased internal efficiencies and delivered rigorous reporting and compliance standards. Through her work, Shari has positioned the finance, accounting, legal and internal audit teams as strategic partners throughout Room to Read, improving organization-wide decision-making and risk mitigation.Heather PetersonVice President, Customer Success Management at EmburseHeather leads the customer success and training teams, partnering with customers throughout their journey to strategize on how best achieve their goals. She joined the Emburse team in 2019 with 14 years of experience of working closely with customers in the travel and expense markets.Grant JohnsonChief Marketing OfficerAs chief marketing officer, Grant leads global marketing for Emburse, overseeing marketing strategies, programs, and tactics designed to increase market leadership, generate demand, and enhance customer advocacy.Grant has a storied history working in senior marketing roles for some of the best-known brands in technology, including FileNet/IBM, Symantec, and Toshiba. Before joining Emburse, Grant was CMO of cybersecurity company Cylance (acquired by BlackBerry). Prior to that, he was the CMO of Kofax and CMO of Pegasystems.About EmburseEmburse humanizes work by empowering business travelers, finance professionals, and CFOs to eliminate manual, time-consuming tasks so they can focus on what matters most.Emburse brings together some of the world’s most powerful and trusted expense and AP automation solutions, including Abacus, Captio, Certify, Chrome River, Nexonia, and Tallie. The company’s innovative offerings, which are uniquely tailored for specific industries, company sizes, and geographies, are trusted by more than 4.5 million users in more than 120 countries.Over 14,000 customers, from start-ups to global enterprises, including Boot Barn, Grant Thornton, Telefónica, Lufthansa Systems, and Toyota rely on Emburse to make faster, smarter decisions, empower business travelers to recapture lost nights and weekends spent doing tedious expense management, and help make users’ lives—and their businesses—better.For more information on Emburse, visit emburse.com, call 877-EMBURSE, or follow the organization’s social channels at @emburse.

Eric FriedrichsenChief Executive OfficerAs CEO of Emburse, Eric drives the overall strategic direction of the organization, from new market growth through to product direction.Eric has nearly 30 years of experience driving growth for software companies. Prior to Emburse, he was Global Head of Commercial, SMB, and Growth Markets for Marketo, a division of Adobe. Before joining Marketo, he was SVP and General Manager for SAP’s North American mid-market and ecosystems division. Earlier in his career, Eric had sales, technical, and general management leadership positions at SAP Concur, Business Objects, and Information Builders.Grant JohnsonChief Marketing OfficerAs chief marketing officer, Grant leads global marketing for Emburse, overseeing marketing strategies, programs, and tactics designed to increase market leadership, generate demand, and enhance customer advocacy.Grant has a storied history working in senior marketing roles for some of the best-known brands in technology, including FileNet/IBM, Symantec, and Toshiba. Before joining Emburse, Grant was CMO of cybersecurity company Cylance (acquired by BlackBerry). Prior to that, he was the CMO of Kofax and CMO of Pegasystems.About EmburseEmburse humanizes work by empowering business travelers, finance professionals, and CFOs to eliminate manual, time-consuming tasks so they can focus on what matters most.Emburse brings together some of the world’s most powerful and trusted expense and AP automation solutions, including Abacus, Captio, Certify, Chrome River, Nexonia, and Tallie. The company’s innovative offerings, which are uniquely tailored for specific industries, company sizes, and geographies, are trusted by more than 4.5 million users in more than 120 countries.Over 14,000 customers, from start-ups to global enterprises, including Boot Barn, Grant Thornton, Telefónica, Lufthansa Systems, and Toyota rely on Emburse to make faster, smarter decisions, empower business travelers to recapture lost nights and weekends spent doing tedious expense management, and help make users’ lives—and their businesses—better.For more information on Emburse, visit emburse.com, call 877-EMBURSE, or follow the organization’s social channels at @emburse.

This pandemic has created a rapidly changing and uncertain environment, and especially “forcing” companies to adopt automation, if they are not already on their digital transformation journey. Jeff Sandhu speaks to Zakir Ahmed of Kofax on best practices to automate and optimise the way we work in the new norm.

This pandemic has created a rapidly changing and uncertain environment, and especially “forcing” companies to adopt automation, if they are not already on their digital transformation journey. Jeff Sandhu speaks to Zakir Ahmed of Kofax on best practices to automate and optimise the way we work in the new norm.

Welcome to the 19th episode of The CEO Story Podcast! With weekly podcasts releasing, "The CEO Story" takes a deep dive into the success (and sometimes pitfalls) of being your own boss! We encourage each and every individual to candidly share their stories to help other entrepreneurs understand the highs and lows that come with the journey.As always be sure to check out more of our podcast episodes:Podcast Website - https://ceostory.buzzsprout.comYoutube - https://www.youtube.com/channel/UCasaMQttGpdFnIMeWXER1SQWebsite - https://www.togethercfo.com/Give us a Like on Facebook - https://www.facebook.com/TogetherCFO/Like our LinkedIn Page - https://www.linkedin.com/company/together-cfoGive us a Follow on Instagram - @TogethercfoIn this episode, I had the pleasure of interviewing Ike Kavas. Ike is the CEO and Founder of Ephesoft. The company focuses on solving global process automation and data accessibility challenges.Ike Kavas has over 20 years of document capture, document management, workflow and systems engineer experience. His focus is to guide, innovate and expand the company's mission of turning the world's unstructured content into actionable data.His previous role was Chief Technology Officer at Ephesoft and he holds a patent on supervised machine learning for document classification and extraction. He achieved the CDIA+ certification and has been involved with hundreds of projects using products from EMC-Captiva, Kofax, Readsoft, TIS, OpenText, Microsoft and Xerox.He is a serial entrepreneur with three ventures and successful exits. He has not only the technical background by implementing several multi-million dollar projects for Fortune 100 companies but also has solid sales/business experience as he has achieved repeated financial and operational goals in his career.Ike earned his BS degree in Electrical and Electronics Engineering and studied Computer Architecture at Anatolia UniversityStay up to date with Ike:LinkedIn - https://www.linkedin.com/in/ikavas/Ephesoft Website - https://ephesoft.com/Ephesoft LinkedIn - https://www.linkedin.com/company/ephesoft-inc/Ephesoft Facebook - https://www.facebook.com/ephesoftEphesoft Twitter - https://twitter.com/ephesoft

With the majority of Singapore now working from home, businesses are grappling with several issues: security, compliance and auditability of business information. We chat with Zakir Ahmed, Senior Vice President & GM, Asia Pacific & Japan at Kofax to find out how to close these security gaps.

Guest : Chris Huff Title : Chief Strategy Officer, Kofax Organizations across industries are adopting automation to handle use cases including repetitive transactions to complex knowledge-based business processes. Focus is shifting from creating only operational efficiencies to revenue generation. Kofax, a new entrant in the crowded intelligent automation solutions category, claims that it’s solution is designed from the ground up to help organizations enable intelligent automation holistically and exploit its potential fully. What evidence does Kofax have to prove this claim? What set’s Kofax apart from the others in the landscape? Can Kofax deliver on its intelligent automation promise?

I was super excited to have Reynolds Bish on Accelerate OC. He’s had an illustrious career in the technology industry, mainly here in Southern California, and we had a lot to discuss. He is currently the CEO and a Member of the Board of Directors of Kofax, one of the largest software companies in Orange County, and he also has employees in 35 countries and over 25,000 customers.  He’s on his second tour of duty with Kofax, and we talked about that and the fun world of private equity.  In an incredibly unique story, he shared how Kofax was sold 3 times in less than 3 years - what an experience!Reynolds is super involved in our community outside of his company. He’s on the board of OCTANe, where we serve together, and he’s also on the board of Trustees at The Pegasus School in Huntington Beach, one of my kids’ rival schools. Ha.  He’s is on and has been on other company boards as well, both public and private companies.  And before Kofax he co-founded and was CEO of Captiva Software in San Diego, and successfully grew and ran it for many years. It was a NASDAQ listed company and was eventually acquired by EMC Corporation.He’s been an E&Y Entrepreneur of the year and a corporate director of the year. And like me, he’s a Big 10 guy (Penn State) for his university alma mater.Another one of the things I was excited to talk with Reynolds about is the pace of change he’s seeing now vs. earlier in his career in the software industry.

Ike Kavas joined me on Accelerate OC to share his story, leadership philosophy and current company, Ephesoft, where he is the founder and CEO.  It's a company he founded here in Orange County nearly 10 years ago.  They have built the first document capture platform for the cloud and serve global customers in areas of automated data entry, compliance and document processing.  Before Ephesoft he was a senior technical architect and professional services manager at Kofax, a longtime technology company based here as well.  Ike is a technologist through and through and has committed to becoming a great entrepreneur, CEO and people leader as well, which I greatly admire about him.To me Ike epitomizes the modern entrepreneur and leader – he has great passion and deeply cares for all the constituents around a company – customers, employees, investors and his broader community.  We discussed that during our conversation. Ike has won awards like the High Tech Innovation Awards, a “Best Place to Work” for 2019, Top Workplace for 2018 and he was an EY Entrepreneur of the Year Finalist in 2019.  Ephesoft was even in the INC 500 fastest growing companies a few years ago.He’s a super busy guy, traveling the world for his company, so I felt fortunate to have him on Accelerate OC to share his story.

As is the case with many finance leader resumes, Cort Townsend’s reveals a repetition of professional advancement and achievement that allows casual readers to quickly validate his CFO credentials. However, like those of many, Townsend self-tale is only a shorthand rendering of a career path filled with twists, turns, and high-stakes industry drama. Such was the case in 2015 and 2016, a period in Townsend’s career annals with enough M&A high jinks and boardroom intrigue to fill an entire volume. Subsequently, though, in July 2017, Townsend landed neatly inside the CFO office of Kofax via an appointment that casual readers of his resume might have assumed was the natural next step for a dedicated senior executive who had already served as the firm’s controller and vice president of finance. So, where was all the drama? Lost between the lines of Townsend’s resume was the acquisition of Kofax by Lexmark International in 2015 and the subsequent acquisition of Lexmark by Apex Technology in 2016. Along the way, Townsend was named finance chief of Lexmark’s enterprise software group, which turned out to be an abbreviated tour of duty that made him the obvious choice for a C-suite posting when Lexmark opted to spin off the software group in late 2016 and later sell it to private equity firm Thoma Bravo. The sale of the group would be completed in July 2017, the very month in which Townsend was appointed CFO of newly branded Kofax. Witness just the type of swift-moving, complex narrative that allows even detail-oriented leaders like Townsend to much appreciate the virtues of a shorthand bio. –Jack Sweeney   Do you want to learn more about the experiences that shaped today’s finance leaders? GO PREMIUM with CFO Thought Leader and each quarter we will ship you our CFO Thought Leader Quarterly Magazine featuring profiles of 25 different CFOs (4 issues, per yr.). What’s more, become a PREMIUM member before February 1, 2020 and we’ll ship you THE CFO Yearbook 2020  featuring 100 CFO profiles. Go Premium today learn more

Bill Bither, CEO and Co-Founder of MachineMetrics, is a serial software entrepreneur and a manufacturing technology leader. He founded and bootstrapped Atalasoft to image-enable web applications which led to a successful exit in 2011 to Kofax. In 2014, he co-founded MachineMetrics to bring visibility and predictability to the manufacturing floor with an Industrial IoT analytics platform that collects data from machines. This data is used to benchmark performance, drive efficiency, improve equipment uptime, and enable automation. Today, join us as we discuss the various opportunities and challenges in the complex world of industrial IoT and manufacturing. Bill and I discuss the importance of visualizations and its relationship to improving efficiency in manufacturing, how talking to machine operators help add context to analytics data and even inform UI/UX decisions, as well as how MachineMetrics goes about making the telemetry from these machines useful to the operators. We also covered: How improving a customer’s visibility into CNC machines helped reveal accurate utilization rates and improved efficiency How simple visualizations make a tangible difference in operational performance Bill’s model for the 4 different phases of analytics Descriptive Diagnostic Predictive Prescriptive Mistakes Bill learned early on about product dev in the IIoT analytics space What Bill learned from talking to customers that ended up identifying a major design flaw his team wasn’t aware of The value you can glean from talking to customers MachineWorks’ challenges with finding their market fit and aligning their product around customer’s needs How MachineMetrics has learned to simplify the customer’s analytics experience Resources and Links Bill Bither on LinkedIn MachineMetrics Quotes from Today’s Episode “We have so much data, but the piece that really adds enormous value is human feedback.” — Bill "Simplicity is really hard. It takes time because it requires empathy and it requires going in and really getting into the head or the life of the person that's gonna use your tool. You have to understand what's it like being on a shop floor running eight different CNC machines. If you've never talked to someone, it's really hard to empathize with them." — Brian “In all the work that we do, in adding more intelligence to the product, it's just making the experience simpler and simpler.” — Bill “You don't have to go in and do great research; you can go in and just start doing research and learn on the way. It's like going to the gym. They always tell you, ‘It doesn't matter what exercise you do, just go and start.’ ...then you can always get better at making your workout optimal.” — Brian “It's really valuable to have routine visits with customers, because you just don't know what else might be going on.” — Brian “The real value of the research is asking ‘why’ and ‘how,’ and getting to the root problem. That's the insight you want. Customers may have some good design ideas, but most customers aren't designers. ... Our job is to give people what they need.” — Brian Transcript Brian: On my chat today, with Bill Bither, the CEO of MachineMetrics, we talked about UX in the world of industrial IoT. MachineMetrics has a great platform for monitoring the run rate, cycle times and status of large

Tony Rummans is the VP of Global Sales at BitTitan, and an experienced veteran of the software channel with previous experience at IBM, ProQuest and Kofax. In this episode Tony describes how BitTitan uses and supports software distributors to create a global reach. 

We've effectively digitized medical record via EHRs, but the healthcare industry still relies heavily on paper for many of its workflows and supporting documents. On this episode, we talk with Bill DeStefanis, Director of Product Strategy at Nuance about how and why paper is still widely used in healthcare, how we can keep it secure, and how we can effectively integrate it into our digital workflows.   About Bill DeStefanis:  As Nuance's Director of Product Strategy, Bill brings more than 20 years of experience in the software industry to the position. He is responsible for defining Nuance Imaging product strategy and vision. During his time at Nuance Bill has lead product management teams designing solutions that automate document workflows. Before joining Nuance, Bill was held various product management positions in companies developing voice recognition and natural language processing applications. He holds an MBA from Suffolk University.   About Nuance:  We are reinventing the relationship between people and technology. At Nuance, we believe in the power of intelligent systems, and quite specifically what that power can do for you. Our innovations in voice, natural language understanding, reasoning and systems integration come together to create more human technology. Used by 90% of hospitals and 10,000 healthcare organizations worldwide, our AI‑powered solutions capture 300 million patient stories each year. We help unburden clinicians, radiologists and care teams with efficient new ways to capture clinical information, applying real-time intelligence for better decision making across the continuum of care. NOTE: Nuance Document Imaging is now a part of Kofax https://www.nuance.com   Join our Community! Trying to drive change within your healthcare organization? Launching a new product? Having trouble getting decision makers attention and buy-in? We'll help you understand the whole picture so that you can align your innovation with the things decision makers care about. And then we'll help you execute It's not easy, but it's possible and we'll help you get there.  Sign up here and we'll keep you up to date on healthcare industry news with podcasts, blog posts, conference announcements and more. No fluff. No hype. Just the valuable (and often not-so-obvious) information you need to get things done. Sign up here   The #HCBiz Show! is produced by Glide Health IT, LLC in partnership with Netspective Media. Music by StudioEtar

Legends of Solari is a Quests and Chaos podcast. To support the channel, join our Patreon at https://patreon.com/QuestsAndChaos. To discuss this join our discord and socials at https://linktr.ee/QuestsAndChaos The team needs to make a decision. Where do they go? Meanwhile, Kofax's brother emerges to fight in an arena.

Legends of Solari is a Quests and Chaos podcast. To support the channel, join our Patreon at https://patreon.com/QuestsAndChaos. To discuss this join our discord and socials at https://linktr.ee/QuestsAndChaos Eo, Qora, and Kofax struggled to train their new pets, a hellhound, winter wolf, and shadow mastiff puppies. Sebastian, picked up a scroll and finally sold off the helm of ridiculousness. Eo found a music store with an amazing, yet expensive violin. Leaving with a guitar he returned to the Slithering Cauldron to make some serious coin. After that, the team met with their contact and donned Law scale costumes and joined the ranks of an advance scouting force. After a distraction they headed into the sanguine wastelands following the trail of Gil Urmish. After more animal training and biting from the mastiff and kofax, they discovered the stone bodies of several law scale. Going into the tunnel they found a basilisk and two cockatrice. After a fight and an amazing Chester Impression, they defeated the foes with only a single casualty of a rapier, now rusted. Searching the other tunnel the discovered giant spiders and some other creatures that will be dealt with next episode on Legends of Solari.

In this session, we discuss key opportunities and main market trends of the European outsourcing market in 2018, stressing the strengths of the market, which can be shared to support outsourcing initiatives globally, as well as openly communicate about leading trends and risks by sharing key resources for better understanding on both buyers’ and sellers’ points of view. Featuring moderator: Wiktor Doktor, CEO, ProProgressio and panelists: Vishal Khanna, Vice President, IQVIA; Susanne Richter-Wills, Director, BPO Solutions, Kofax; Marko Kovacevic, Chairman, IAOP’s European Outsourcing Council; Adrian Quayle, Managing Partner, Europe, Avasant; and Serge Librot, Partner, LivIT.

With great power comes great responsibility. When Lexmark acquired Kofax—an automation software company—in 2015, the now-global business was burdened with the task of streamlining its marketing functions. Kofax CMO Grant Johnson was tabbed for the job. It was Johnson’s duty to institute a centralized marketing plan that the company’s worldwide sectors could follow. Grant Johnson talks about his formula for creating a unified, global marketing strategy in part two of his interview. Host Drew Neisser, accompanied by Inc. magazine author Bill Carmody, ask Johnson about his trials and triumphs. If you missed part one of this interview, please refer to episode 31. Here's what you'll learn: How to unify all employees within your organization. How to harness the power of teamwork. How to integrate positive habits into your marketing strategy, while unlearning ineffective ones. Why simplifying your marketing goals is critical. Here is a sample of the content discussed in this episode: Drew: It’s hard to get our marketing messages to stand out…what is one thing you do to make sure your marketing cuts through? Grant: We take great pains to avoid the one-size-fits-all approach or what I call random acts of marketing. Instead, we work toward truly integrated marketing campaigns that encompass print, digital, social, etc. Part of cutting through effectively is a relentless focus on delivering consistent messaging across every touch point and element of a given campaign. Like many companies, our customer base cuts across a range of verticals – from Banking and Financial Services and Insurance to Healthcare, Government and BPOs. For some of these verticals, like banking, we frame the message around their primary concerns, e.g. how we can help enhance the customer experience (faster account openings and easier loan applications through mobile apps, etc.). We call that “customer speak,” instead of techno speak, and it really helps us stand out from the cacophony of competitors touting their offerings.

This episode is the first of a two-part series with Grant Johnson, CMO of Kofax, a huge company you made not have heard of unless you're in need of automation software. Grant is a veteran marketer who managed to pull together three separate organizations into one cohesive marketing machine and in the process, discover many keys to successful B2B marketing. My co-host in this in-depth exploration of B2B marketing is entrepreneur and Inc magazine author, Bill Carmody.   Kofax CMO Proves that in Marketing, United We Stand. If “every village has its idiot” had an antithesis, it would be “every community has its organizer.” In any group setting, he or she is that person who naturally brings together disparate individuals with a common bond and, most importantly, mobilizes them for action. At Kofax, that person is Grant Johnson, Chief Marketing Officer. The automation software company was acquired in 2015 by Lexmark, which had recently subsumed two additional software brands. As the new CMO, Johnson set out to unify the various marketing functions of the now-global brand. “I think we are in a unique position now at Kofax to look at the market with a fresh set of eyes,” he says, “and we have the opportunity to reinvent ourselves. Although we have this broad portfolio of great software and solutions, we know that in the customer-driven era, it’s about them, not us.” The Cause: Customers Several years ago, Johnson realized that the only way for Kofax to thrive was to attain best-in-class marketing practices. How to do this required time, but it mostly involved attaining the maximum threshold of relevance with its customer. Because marketing technology is a vast, specialized landscape, Johnson also understood that Kofax could be hyper-targeted and intentional in its marketing and still generate a high volume of business. To reach that stream of business took building, refining, building, refining the customer journey via experimentation and retargeting, with some failures and what Johnson terms “sacrifices” along the way. “I have a motto, which is ‘do great work that works.’ If it doesn’t work, stop doing it. If it works great, whether engaging customers and prospects, generating leads or nurturing opportunities, do more of it.” His department eventually netted out with five detailed customer personas and predetermined content roadmaps. “We take great pains to avoid the one-size-fits-all approach or what I call random acts of marketing,” says Johnson. “Part of cutting through effectively is a relentless focus on delivering consistent messaging across every touch point and element of a given campaign.” These journeys are continually tested and refreshed via community engagement, influencer campaigns, and social listening. The approach is what Johnson calls “aim, ready, fire,” and it helped Kofax’s revenue climb from $300 million to $600 million in just three years. The Activists: Employees Getting three marketing departments on the same page after the merger, however, was no easy task for Johnson. The first step was a marketing audit among the brands, a new work stream Johnson called “marketing best practices.” The groups gathered and came to discover who did what best. “The work stream became both a catalyst for change and way to galvanize the organization around a consistent set of best practices,” says Johnson. “The teams could envision how they could do better marketing by making the changes.” Part of helping teams “unlearn” their less effective habits involved a physical blueprint of 2017 plans that outlined their marketing roles and was created with assistance from outside firms. “That fact that every group could see how they were contributing to and impacting the integrated plan helped literally get them on the same page they could refer to, communicate and understand.” The Goal: Change Johnson says the 2017 plan is off to a strong start, but he explains that one hard lesson for marketers to learn is that lasting change always takes more time than anticipated. “People can nod their head, agree to the new directive and then just go back to doing things the way they have,” he says, “Especially when the leadership is thousands of miles away.” One way to expedite the process, however, is spurring employee cohesion by blending teams and creating new ones. “I didn’t just put managers based in Irvine [headquarters] in charge of larger groups. I gave some increased responsibility to leaders based in Lenexa, KS and Europe,” says Johnson. His department also merged content, digital and social teams for the first time, driving higher productivity. Spoken like a true organizer: “I knew that I had to find a way to bridge different cultures and operational styles if I had any chance of success.”  

Nick Caruso. He’s the CEO and founder of Illumineto. He’s the VP of Sales in Eastern US & Canada with Notable Solutions and he was there for 6 years. Before that, he was at Kofax as a federal sales manager and he also served the country in the Marine Corps as a Captain. Famous Five: Favorite Book? – Built to Last What CEO do you follow? –  Drew Houston Favorite online tool? — API.ai Do you get 8 hours of sleep?— No If you could let your 20-year old self, know one thing, what would it be? – Nick wished he knew that starting a company was not as hard as he thought it would be and wished he’d started earlier   Time Stamped Show Notes: 01:06 – Nathan introduces Nick to the show 01:45 – Illumineto is a SaaS company and they charge monthly 02:00 – Nick has been in the technology field for 20 years and in sales for 15 years 02:15 – Nick wasn’t able to find a tool to help him close more deals 02:34 – Illumineto focuses on the individual sales rep and not the whole company 02:58 – Illumineto has a lot of sales reps from Fortune 500 companies 03:14 – Illumineto has been running for 6 months now 03:48 – Illumineto currently has a thousand of sign ups or users that represent several hundreds of logos 04:25 – Illumineto was founded in mid 2015 04:30 – Beta in 2016 04:50 – Nick has sunk in $700K before starting 05:00 – Illumineto had an Angel round 05:23 – Illumineto has 3 co-founders 05:32 – All of them had successful exits in different companies 05:55 – There are 5 Angel investors 06:15 – Current team size is 4 06:50 – Average pay per user per month is $30 07:00 – Average MRR 08:00 – Nick won’t disclose the amount, but Illumineto is profitable 09:00 – Nathan explains why he asks for numbers 10:15 – Illumineto has more than 100 paying customers 10:30 – Gross customer churn 10:52 – 0% churn rate on paying customers 11:31 – Illumineto had paid advertising 12:07 – They had thousands of people coming in for the premium model 12:50 – Illumineto leverages their connections in LinkedIn to get their customers from IBM 13:11 – The Famous Five   3 Key Points: It is possible for a startup to be profitable in as early as 6 months. Leveraging your connections can help you engage with customers and increase sales. Start your business as soon as you can, you’ll learn as you go.   Resources Mentioned: Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Drip – Nathan uses Drip’s email automation platform and visual campaign builder to build his sales funnel Toptal – Nathan found his development team using Toptal for his new business Send Later. He was able to keep 100% equity and didn’t have to hire a co-founder due to the quality of Toptal Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible. Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books. The Top Inbox  – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences Jamf – Jamf helped Nathan keep his Macbook Air 11” secure even when he left it in the airplane’s back seat pocket Freshbooks – Nathan doesn’t waste time so he uses Freshbooks to send out invoices and collect his money. Get your free month NOW Show Notes provided by Mallard Creatives

AIIM Industry Watch Audio Report - Content Analytics - Automating processes and extracting knowledge. From the AIIM research desk. Be sure to download your copy of this report at AIIM.org/research Underwritten by: ABBYY, ASG Technology Services, Kofax, Record Point and OpenText AIIM.org

Jesse Martinez is a Co-founder, Tech Entrepreneur, Philanthropist. He is originally from Houston, Texas, he  found his way to San Francisco in March 1997 where he first experienced what it meant to work for a startup.  He was employee 27, of a Silicon Valley company (funded by Sequoia Capital) that ultimately grew into a thousand employee+ Corporation in less than a year and was acquired for $180 million by Frontier Communications. That experience and access to his new mentors/advisors, led him  to cofound along with his brother in 1998 one of the first U.S. online bilingual Latino communities (Picosito.com) which was recognized by a U.S. Congressional Record by the House of Representatives  for their efforts around technology in Latino Community. They raised $2.3 million in seed capital and had two acquisition offers in less than six months. After the dot com era, he went back to Corporate America; spending over 10 years working with industry leaders such as Xerox Global Services, IKON, & Kofax as a Business Development Manager. Since  then he emerged into the tech scene again and is the cofounder of his third startup - Relevance and as the country director for Brasil. He also spends the rest of his time as Cofounder/Co-chair on his personal passion, Latino Startup Alliance , a non-profit supporting global Latino Tech Entrepreneurs and startup ecosystems. He is also very honored and proud to be co-founder of Youth Startups and AVION, team leader for the U.S. White House Team on Tech Inclusion, board Member for MEDA (Mission Economic Development Agency), 2014 Clinton Global Initiative Attendee, and advisor to several tech companies. In his free time, he likes participating in hackathons, outdoors sports, triathlons, and most importantly, supporting other entrepreneurs. What you'll learn Jesse's American Dream and his journey to pursue it Why we need to show more Latino success stories Why it is critical to create new Latino role models that can pay it forward to the community How his mentor influenced him to attend a great college How he walked away from $1 million dollars to pursue his entrepreneurial passion The biggest lessons he learned from his startup experience What he learned from his experience in corporate America How timing can sometimes make or break your startup How the Latino Startup Alliance is raising awareness and is providing Latino entrepreneurs access to the ecosystems, resources and capital they need to accelerate and make their startups successful How the Latino Startup Alliance is growing the pipeline of future Latino entrepreneurs Why there is a lack of capital for Latino entrepreneurs in Silicon Valley, and what we can do about it The number of Latino VCs in the US Why Latinos working in corporate America are less likely to make the leap to work at a startup The Avion and the Spark SF Accelerator Jesse's formula for success Resources & Links The Latino Startup Alliance Avion Ventures Start-up Nation book by Dan Senor The Lean Startup book by Eric Ries info@latinostartupalliance.org Latino Startup Alliance